User Guide

Alcatel C1™

Some of the contents in this manual may differ from your phone depending on the software of the phone. Actual color may vary.

Your phone is designed to make it easy for you to access a wide variety of content. For your protection, we want you to be aware that some applications that you enable may involve the location of your phone being shared. For applications available through AT&T, we offer privacy controls that let you decide how an application may use the location of your phone and other phones on your account. However, the AT&T privacy tools do not apply to applications available outside of AT&T. Please review the terms and conditions and the associated privacy policy for each location-based service to learn how location information will be used and protected. In addition, your AT&T phone may be used to access the internet and to download, and/or purchase goods, applications, and services from AT&T or elsewhere from third parties. AT&T provides tools for you to control access to the Internet and certain Internet content. These controls may not be available for certain devices which bypass AT&T controls.

Service provided by AT&T Mobility. Portions © 2013 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

ALCATEL is a trademark of Alcatel-Lucent used under license by TCT Mobile Limited.

©2014 All rights reserved. • OM4105T • CJA27G4ALAAA

Table of contents


Basics .................................. 3

Box Contents .........................................3

Setting Up Your Phone ...........................3

Powering On or Off .................................5

Charging Your Phone ..............................5

Phone Overview .....................................6

2. Getting Started ....................... 8

Status Icons ............................................8

Noti fi cation Icons ....................................9

Home Screen ........................................10

Applications and Widgets List ...............13

3. Phone Call ...........................13

Placing a Call ........................................13

Answering or Rejecting a Call ...............14

Viewing Your Call Log ...........................14

Adding a Contact ...................................15

Importing, Exporting and Sharing

Contacts ................................................15

Synchronizing Contacts in Multiple

Accounts ...............................................15

Using the Onscreen Keyboard ...............16

Text Editing ...........................................17

Creating a Message ...............................17

7. Email .................................18

9. Getting Connected ..................20

Connecting to the Internet ....................20

Browser ................................................20

Connecting to a Computer ....................21

10. Find My Location Using GPS

Satellites ............................22

11. Camera ...............................23

12. Gallery ...............................23

13. Music .................................24

14. YouTube .............................24

15. Calendar .............................25

To Create New Events ...........................25

16. Time ..................................25

To Set an Alarm ....................................25

17. Calculator ............................26


18. File Manager ........................26

19. Setup Wizard ........................27

20. FM Radio ............................27

21. Data Backup .........................28

22. Factory Data Reset ..................28

23. Other Applications .................29

24. Making the Most of Your Phone...29

FOTA Upgrade .......................................29

25. Safety and Use ......................30

26. General Information ................37

27. Warranty ..............................38


This product meets applicable national SAR limits of 1.6 W/kg. The specific maximum SAR values can be found in the RADIOWAVES section of this user guide.

When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 10 mm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not making a phone call.


To prevent possible hearing damage, do not listen at high volume levels for long periods.

Exercise caution when holding your device near your ear while the loudspeaker is in use.


1. Basics

Box Contents

You should fi nd the following items inside the box:


USB cable


Phone and feature guide

Setting Up Your Phone

Removing or Installing the Back Cover

Inserting or Removing the SIM Card

You must insert your SIM card before making and receiving calls.

Your phone only supports Micro-SIM cards. Do not attempt to insert other

SIM card types such as mini and nano cards, as they may cause damage to your phone.

1. Power your phone off and remove the battery before inserting or removing the

SIM card.

2. Release the SIM card holder by sliding it in the direction of the arrow and lift it.

3. Insert the SIM card with the gold contacts facing down and make sure the SIM card is put fl atly.

4. Lower the SIM card holder and slide it in the opposite direction to lock it.


Installing or Removing the Battery Installing or Removing a MicroSD


1. Place the battery on the back of the phone so the metal contacts match up on the battery and in the battery cavity.

2. Slide the battery down into the battery cavity until it locks into place.

3. To remove, lift the battery out of the cavity from the upper left corner.

1. Insert the external microSD card into the slot with the gold contact facing down.

2. To remove the external microSD card, gently press and slide it out.


Powering On or Off

Power On Your Phone

Hold down the


key until the phone powers on. It will take a few seconds before the screen lights up.

Set up your phone for the fi rst time

Once you have powered on your phone for the fi rst time, you should set the following options: language, input method, date & time,

Google account, etc.

If you power on your phone with no SIM card inserted, you can connect to a Wi-Fi network to sign into your Google account and to use some features.

Power Off Your Phone

Hold down the


key from the Home screen until the Phone options appear, select

Power Off


Charging Your Phone

Make sure the battery is correctly inserted before connecting the charger.

When using your phone for the fi rst time, charge the battery fully (approximately 5 hours).

You are advised to fully charge the battery ( ) .

The charge status is indicated by an on-screen percentage reading while the phone is powered off. The percentage increases as the phone is charged.

If the battery is very low, there will be no indication that power is being received until the charge is suf fi cient to show the charging status bar.

To reduce power consumption and energy waste, once the battery is fully charged, disconnect your charger from the plug; switch off Wi-Fi, GPS,

Bluetooth or background-running applications when not in use; reduce the backlight time, etc.

Connect the battery charger to you phone's micro-USB connector.


Phone Overview

Headset connector

Power key

LED light

Touch screen

Back key

Menu key

Home key micro-USB connector



Volume up

Volume down

Menu key

Option menu.

Touch to access



Manage Applications




Recent apps.

Touch and hold to open a list of thumbnail images of apps you've worked with recently.

Touch to open an app. Swipe left or right to remove a thumbnail from the list.

Home key

• While on any application or screen, touch to return to the Home screen.

Back key

• Touch to go back to the previous screen, or to close a dialog box, options menu, the noti fi cation panel, etc.

Power key

• Press: Lock the screen/Light up the screen.

Press and hold: Show the pop-up menu to select from

Power Off/

Restart/Airplane Mode


Press and hold: Power on.

Press to mute the ringtone when there’s an incoming call.

Press and hold for more than 7 seconds to restart the phone if the system has frozen.

Press and hold the



Volume Down

keys to capture a screenshot.

Press and hold the


key and

Volume Up


Volume Down

keys in power off mode to restore factory settings.



Volume keys

• In call mode, adjusts the earpiece or headset volume.

In Music/Video/Streaming mode, adjusts the media volume.

In general mode, adjusts the ring tone volume.

• Mutes the ringtone of an incoming call.

2. Getting Started

Status Icons

EDGE/2G in use

3G/4G in use

Connected to a Wi-Fi network

Bluetooth is on

Connected to a Bluetooth device

Airplane mode

Alarm is set

GPS is on


No SIM card inserted

Vibrate mode

Ringer is silenced

Phone microphone is mute

Battery is very low

Battery is low

Battery is partially drained

Battery is full

Battery is charging

Headset connected

No signal (gray)

Signal strength (blue)

Song is playing

Noti fi cation Icons

New text or multimedia message

Problem with SMS or MMS delivery

New Hangouts message

New voicemail

Upcoming event

Data is synchronizing

Screenshot error

USB tethering is on

Portable Wi-Fi hotspot is on

Screenshot captured

Carrier data use threshold approaching or exceeded

Call in progress

Missed call

Call on hold

Call forwarding is on



Downloading data

Download fi nished

Select input method

An open Wi-Fi network is available

Phone is connected via USB cable

Radio is on

Connected to VPN

Home Screen

You can bring all the items (applications, shortcuts, folders and widgets) you use most frequently to your Home screen for quick access. Touch the Home key to switch to



Status Bar

Status/Noti fi cation indicators

Touch and drag down to open the noti fi cation panel

Add a location to display local weather

Favorite Applications Tray

Touch to enter the application

Touch and hold to move or change applications

Application Tab

• Touch to open main menu

Home screen is provided in an extended format to allow more space for adding applications, shortcuts etc. Slide the Home screen horizontally left and right to get a complete view of the Home screen. The white short line at the lower part of the screen indicates which screen you are viewing.

Using the Touchscreen


To access an application, touch it with your fi nger.

Touch and Hold

Touch and hold the home screen to access the available options for setting the wallpaper.


Place your fi nger on any item to drag it to another location.


Slide the screen to scroll up and down the applications, images, web pages… at your convenience.


Similar to swiping, but fl icking makes it move quicker.


Place your fi ngers of one hand on the screen surface and draw them apart or together to scale an element on the screen.


Automatically change the screen orientation from portrait to landscape by turning the phone sideways to have a better view.

Status Bar

From the status bar, you can view both phone status (to the right side) and noti fi cation information (to the left side).

Noti fi cation Panel

Touch and drag down the Status bar to open the noti fi cation panel. Touch and drag up to close it. From the Noti fi cation panel, you can open items and other reminders indicated by noti fi cation icons or view wireless service information.

Touch to access

Quick Setting Bar

Touch one noti fi cation and slide it sideways to delete it.

Touch the icon to clear all event–based noti fi cations (other ongoing noti fi cations will remain).


Touch and then the Settings icon to access



Quick Setting Bar

• Touch icons to enable/disable functions or to change modes

Lock/Unlock Your Screen

To protect your phone and privacy, you can lock the phone screen by creating a variety of patterns, PIN or password etc.

Personalize Your Home Screen


Touch the application tab , touch and hold an application or a widget to activate Move mode, and drag the item to any Home screen as you prefer.


Touch and hold the item to be repositioned to activate Move mode, drag the item to the desired position and then release. You can move items both on the Home screen and the

Favorite tray. Hold the icon on the left or right edge of the screen to drag the item to another

Home screen.



Touch and hold the item to be removed to activate Move mode, drag the item up to the


icon, and release after the item turns red.

Create Folders

To improve the organization of items (shortcuts or applications) on the Home screen and the Favorite tray, you can add them to a folder by stacking one item on top of another. To rename a folder, open it, and touch the folder’s title bar to input the new name.

Wallpaper Customization

Touch and hold an empty area on the Home screen or touch

Settings > Display > Wallpaper

to customize wallpaper.

Application Tab

Touch from the Home screen to enter applications list.

To return to the Home screen, touch the



View Recently-used Applications

To view recently-used applications, you can touch and hold the


key. Touch a thumbnail in the window to open the related application.Touch a thumbnail and slide it left or right to delete it.

3. Phone Call

Placing a Call

You can easily launch a call using



Touch the


icon on your home screen.


Call log

Touch and hold to access voicemail

Slide to access

Call log



Volume Adjustment

• You can set ringer, media and phone ringtone volume to your preference by pressing

Volume Up/Down

key or touching

Settings > Sound


Applications and Widgets List

The list contains all pre-embedded and newly installed applications and widgets.

To access the list, touch from the Home screen. To return to the Home screen, touch the


key or the



Touch to access


Touch to fi nd contacts

Enter a phone number on the dial pad or select a contact from



Call log

by sliding to the right. Search Conacts by touching , then touch to place the call.

The number you entered can be saved to


by touching and selecting

Add to



If you make a mistake, you can delete the incorrect digits by touching .

To hang up a call, touch .


International Call

To dial an international call, touch and hold to enter "+", then enter the international country pre fi x followed by the full phone number and fi nally touch .

Emergency Call

If your phone has network coverage, dial emergency number and touch to make an emergency call. This works even without a

SIM card and without typing the PIN code.

Answering or Rejecting a Call

Viewing Your Call Log

You can access your call log by touching from the Dial screen to view call history in categories of Incoming calls , Outgoing calls , and Missed calls .

When you receive a call, touch

• Slide right to answer;

Slide left to reject;


Slide up to reject the call by sending a preset message.

To mute incoming calls, press the

Volume Up/


key or turn the phone face down.


4. Contacts

You can view and create contacts on your phone and synchronize these with your Gmail contacts or other applications on the web or on your phone.

Adding a Contact

Touch Application tab on the Home screen, select


app, then touch the icon in the contact list to create a new contact.

Contact list


Contact group list

Touch to fi nd contacts in contact list

Touch to display contacts list option menu

Touch to add contact

Importing, Exporting and

Sharing Contacts

From Contacts screen, touch to open the options menu, touch

Import contacts/Export contacts

, then choose to import/export contacts from/to SIM card, Phone storage, SD card, etc.

To import/export a single contact from/to SIM card, select the contact you want to import/ export, and touch to con fi rm.

To import/export all contacts from/to SIM card, touch

Select All

and touch to con fi rm.

You can share a single contact or contacts with others by sending the contact's vCard to them via Bluetooth, Gmail, etc.

Touch a contact you want to share, touch and


from the contact details screen, then select the application to perform this action.

Synchronizing Contacts in

Multiple Accounts

Contacts, data or other information can be synchronized from multiple accounts, depending on the applications installed on your phone.


5. Text Input

Using the Onscreen Keyboard

Onscreen Keyboard Settings

Touch the application tab from the home screen, select

Settings > Language & Input

, touch the Settings icon on the right of

Android Keyboard



. Settings are available for your selection from the displayed series.

Adjust the Onscreen Keyboard Orientation

Turn the phone sideways or upright to adjust the Onscreen Keyboard orientation. You can also adjust it by changing the settings (Touch

Settings > Display > Auto-rotate Screen


Android keyboard

Touch to enter text or numbers

Touch to switch between "abc/

Abc" mode; Touch & hold to switch between "abc/ABC" mode

Touch & hold, then select to enter symbols/emoticons

Touch & hold to show input options; when Wi-Fi or data connection is on, touch to enter voice input

Touch to switch between symbol and numeric keyboard

Swype Keyboard

Swype lets you enter a word with one continuous motion: just drag your fi nger over the letters in the word.

• Place your fi nger on the key with the fi rst letter of the word and drag your fi nger to each subsequent letter without lifting your fi nger off the screen.

Continue until you have fi nished the word.

Lift your fi nger after the last letter.

If Swype cannot clearly determine your word, the word choice window opens.

Select an alternative word from the list.


Touch to enter text or numbers

Touch and hold to enter multiple choices mode

Touch to switch "abc/Abc/ABC" input mode

Touch to enter numbers, symbols, etc.

Touch and hold for Swype settings and additional information

Text Editing

You can edit the text you have entered.

Touch and hold or double-tap within the text you would like to edit.

Drag the tap to change the highlighted selection.

The following options will appear:

Select all








Touch the icon to con fi rm.

6. Messaging

You can create, edit, send and receive SMS and MMS with this mobile phone.

To access this feature, touch


from the home screen.

Creating a Message

On the message list screen, touch the new message icon to create text/multimedia messages.

Touch to view the whole message thread

Touch & hold message threads to delete messages

Touch to create a new message

Touch to search in all messages


Sending a Text Message

Enter the mobile phone number of the recipient on the

Type Person's Name or Number

bar or touch to add recipients, touch the

Type Text Message

bar to enter the text of the message. When fi nished, touch to send the text message.

An SMS of more than 160 characters will be charged as several SMS.

Speci fi c (accented) letters will increase the size of the SMS, which may cause multiple SMS to be sent to your recipient.

Sending a Multimedia Message

MMS enables you to send video clips, images, photos, animations, slides and audio to other compatible phones and e-mail addresses.

7. Email

In addition to your Gmail account, you can also set-up external POP3 or IMAP email accounts on your phone.

To access this function, touch Application tab from the Home screen, then select



• Enter the email address and password of the account you want to set-up.

• Touch


. If the account you entered is not provided by a service provider listed, you will be prompted to go to the email account settings screen to enter settings manually. Alternatively, you can touch

Manual Setup

to directly enter the incoming and outgoing settings for the email account you are setting up.

Enter the account name and display name for outgoing emails.

To add another email account, you can touch and


. Touch



on the right of the title to create the account.


To Create and Send Emails

Touch the icon fi eld.

from Inbox screen.

Enter recipient(s) email address(es) in


If necessary, touch and touch

Add Cc/Bcc

to add a copy or a blind carbon copy to the message.

Enter the subject and the content of the message.

Touch , touch

Attach File

to add an attachment.

Finally, touch to send.

If you do not want to send the mail right away, you can touch and

Save Draft

or touch


key to save a copy.

8. Hangouts

Google's instant messaging service,

Hangouts, lets you communicate with your friends whenever they are connected to this service.

To access this feature and sign in, touch the

Application tab from the Home screen, then touch


. All friends added by using

Hangouts from the web or phone will be displayed in your friends list.

To sign out, touch from the Friends list screen to display options, then touch


> Gmail Address > Sign Out



9. Getting Connected

To connect to the Internet with this phone, you can use GPRS/EDGE/3G networks or Wi-

Fi, whichever is most convenient.

Connecting to the Internet


The fi rst time you turn on your phone with a

SIM card inserted, it will automatically con fi gure network service: GPRS, EDGE or 3G. If the network is not connected, you can touch on Quick setting bar.

To check the network connection you are using, touch Application tab on the Home screen, then touch

Settings > More... >

Mobile Networks > Access Point Names


Network Operators



Using Wi-Fi, you can connect to the Internet when your phone is within range of a wireless network. Wi-Fi can be used on the phone even without a SIM card inserted.

To Turn Wi-Fi On and Connect to a Wireless


• Touch



on Quick setting bar to get to

Touch the switch turn on/off Wi-Fi.

beside Wi-Fi to



, detailed information of all detected Wi-Fi networks is displayed in the

Wi-Fi networks section.

• Touch a Wi-Fi network to connect to it. If the network you selected is secured, you are required to enter a password or other credentials (contact network operator for details). When fi nished, touch




Using the Browser application, you can enjoy sur fi ng the Web.

To access this function, touch


from your home screen.

To Go to a Web Page

On the Browser screen, touch the URL box at the top, enter the address of the web page, then touch to con fi rm.


Connecting to a Computer

With the USB cable, you can transfer media fi les and other fi les between micro SD card/ internal storage and a computer.

Before using MTP or PTP, fi rst activate




• To access this function, touch

About Phone

, then touch

Build Number

7 times. Now touch

Settings > Developer options > USB Debugging


Settings >

To Connect/Disconnect Your Phone to/From the Computer:

• Use the USB cable that came with your phone to connect the phone to a USB port on your computer. You will receive a noti fi cation that the USB is connected.

If you use mass storage, open the

Noti fi cation panel and touch



, then touch


in the dialog that opens to con fi rm that you want to transfer fi les.

If you use MTP or PTP, your phone will be automatically connected.

To disconnect (from mass storage):

• Unmount the microSD card on your computer.

• Open the Noti fi cation panel and touch




For Windows XP or lower operating systems, you should download and install Windows Media Player 11 on your computer from the following link: http://windows.microsoft.com/en-us/ windows/download-windows-mediaplayer.

To Locate the Data You Have Transferred or

Downloaded in the Internal Storage:

• Touch Application tab from the Home screen to open the applications list.

• Touch

File Manager


All data you have downloaded is stored in

File Manager

, where you can view media fi les

(videos, photos, music and others), rename fi les, install applications on your phone, etc.


10. Find My Location Using

GPS Satellites

To activate your phone’s global positioning system (GPS) satellite receiver:

• Touch



on Quick setting bar to get to

• Touch

Location Services


• Mark the checkbox of

Access to My


, then the Switch besides

GPS Satellites

will be automatically on.

Find your location by open Maps:

Use your phone’s GPS satellite receiver to pinpoint your location within an accuracy as close as several meters ("street level"). The process of accessing the GPS satellite and setting your phone's precise location for the fi rst time will require up to 5 minutes.

You will need to stand in a place with a clear view of the sky and avoid moving. After this,

GPS will only need 20-40 seconds to identify your precise location. Then you can start the navigation to fi nd the target location.

Your location


11. Camera

Your mobile phone is fi tted with a Camera for taking photos and shooting videos.

Before using the Camera, please be sure to open the protective lens cover to avoid it affecting your picture quality.

12. Gallery

The Gallery acts as a media player for you to view photos and playback videos. In addition, a set of further operations to pictures and videos are available for your choice.

Further operations

Touch to shoot a video

Touch to take a photo

View pictures/videos you have taken

Touch to settings

You can work with pictures by editing them, sharing them with friends, setting them as a contact photo or wallpaper, etc.


13. Music

Using this menu, you can play music fi les stored on your phone or microSD card.

You will fi nd four categories in which all songs are classi fi ed:








. Slide left and right to view all.

Search music

Further operations

Touch to show the displayed song

Touch to play the current playlist in shuf fl e mode (tracks are played in random order)

Touch to select repeat mode: Repeating all songs, Repeating current song, or Repeat is off

Touch to skip to the next track in the album, playlist, or shuf fl e

Touch to pause/resume playback

Touch to skip to the previous track in the album, playlist, or shuf fl e

14. YouTube

YouTube is an online video-sharing service where the user can download, share and view videos. It supports a streaming function that allows you to start watching videos almost as soon as they begin downloading from the


As an online video service, your phone must have a network connection to access YouTube.

All videos in YouTube are grouped into several categories, like Most Popular, Most

Discussed, Featured Videos, etc.

By touching from the YouTube screen, you can set General settings and Search settings for YouTube. For details about these features, please visit the YouTube website: www.YouTube.com


15. Calendar

Use the Calendar to keep track of important meetings, appointments, etc.

You can display the Calendar in daily, weekly, monthly, or agenda view.

To Create New Events

You can add new events from any Calendar view.

Touch the icon and select

New Event


Fill in all required information for this new event. If it is a whole-day event, you can select

All Day


• When fi nished, touch


from the top of the screen.

16. Time

World Clock, Alarm, Timer, Countdown are available within this menu.

To Set an Alarm

From the


screen, touch to enter the


screen, touch to add a new alarm.

When fi nished, touch


to con fi rm.


17. Calculator

With the Calculator, you can solve many mathematical problems.

There are two panels available: Basic panel and Advanced panel.

To switch between panels, touch from the basic panel to open the option menu and touch

Advanced Panel

; or under auto rotation mode, rotate screen to landscape to automatically switch.

Basic Panel Advanced Panel

18. File Manager

File Manager

displays all data stored on both microSD card and phone storage, including applications, media fi les such as videos, pictures or audio you have captured; other data transferred via Bluetooth, USB cable, etc.

When you download an application from a

PC to your microSD card, you can locate the application on File Manager, then touch it to install it in your phone.

File Manager allows you to perform and be really ef fi cient with the following common operations: create a (sub) folder, open a folder/ fi le, view, rename, move, copy, delete, play, share, etc.

Enter a number and the arithmetic operation to be performed, enter the second number, then touch "=" to display the result. Touch to delete digits one by one, touch and hold to delete all at one time.


19. Setup Wizard

To access this function, touch the Application tab from the Home screen, then touch




Setup Wizard

helps set up your phone in multiple ways: language, input method, mobile data connection, account setup, etc. This will also be performed the fi rst time you power on your phone.

20. FM Radio

Your phone is equipped with a radio


. You can use the application as a traditional radio with saved channels or with parallel visual information related to the radio program on the display if you tune to stations that offer

Visual Radio service. You can listen to it while running other applications.

To use it, you must plug in your headset, which works as an antenna connected with your phone.

Touch to add the current station to favorite list

Touch to go to next saved channel

Touch to increase 0.1MHz

Touch to decrease 0.1MHz

Touch to go to previous saved channel


The quality of the radio depends on the coverage of the radio station in that particular area.


21. Data Backup

This phone enables you to back up your phone’s settings and other application data to

Google Servers, with your Google Account.

If you replace your phone, the settings and data you’ve backed up are restored onto the new phone the fi rst time you sign in with your

Google Account.

To activate this function:

• Touch



on Quick setting bar to get to

• Touch

Backup & reset > Back up my data

to mark the checkbox.

Once activated, a wide variety of settings and data are backed up, including bookmarks, a list of the applications you’ve installed, the words you’ve added to the dictionary used by the onscreen keyboard, and most of the settings con fi gured within the Settings application. If you deactivated this option, settings are no longer backed up, and any existing backups are deleted from Google Servers.

22. Factory Data Reset

To activate factory data reset:

• Touch



on Quick setting bar to get to

• Touch



Backup & Reset > Factory Data

• Touch

Reset Phone > Erase Everything


Phone reset will erase all of your personal data from internal phone storage, including information about your Google Account, any other accounts, your system and application settings, and any downloaded applications.

Resetting the phone does not erase any system software updates you’ve downloaded.

If you reset the phone in this way, you’re prompted to re-enter the same kind of information as when you fi rst started Android.

When you are unable to power on your cellphone, there is another way to perform a factory data reset by pressing the

Volume Up


Volume Down

keys and the


key simultaneously until the screen lights up.


23. Other Applications


The previous applications in this section are preinstalled on your phone.

You can also download thousands of 3rd party applications by going to

Play Store

on your phone.

24. Making the Most of Your


FOTA Upgrade

Using FOTA Upgrade tool you can update your phone's software.

To access

System Updates

, please access

Settings > About Phone > AT&T software


. Or you can directly touch from the APPS. Touch

Check for Updates

, and the phone will search for the latest software. If you want to update the system, please touch

Continue to Update

to complete the upgrade.

Now your phone's software will be the latest version.

You should turn on data connection before searching for updates. Settings for auto-check intervals and reminders about upgrades are also available once you restart the phone.

During FOTA downloading or updating, to avoid errors in locating the correct update packages, do not change your default storage location.


Application availability depends on country and operator.


25. Safety and Use

We recommend that you read this chapter carefully before using your mobile phone.

The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.


Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used

(car kit, headset...), drivers are requested to refrain from using their mobile phone when the vehicle is not parked. Check the laws and regulations on the use of wireless mobile phones and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas.

When driving, do not use your mobile phone and headphone to listen to music or to the radio. Using a headphone can be dangerous and forbidden in some areas.

When switched on, your mobile phone emits electromagnetic waves that can interfere with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:

- do not place your mobile phone on top of the dashboard or within an airbag deployment area,

- check with your car dealer or the car manufacturer to make sure that the car’s electronic devices are shielded from mobile phone RF energy.


You are advised to switch off the mobile phone from time to time to optimize its performance.

Remember to abide by local authority rules of mobile phone use on aircrafts.

Operational Warnings: Obey all posted signs when using mobile devices in public areas.

Follow Instructions to Avoid Interference

Problems: Turn off your mobile device in any location where posted notices instruct you to do so. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in fl ight.

Switch the mobile phone off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, mobile phones can interfere with other electrical or electronic devices, or equipment using radio frequency.


Switch the mobile phone off when you are near gas or fl ammable liquids. Strictly obey all signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially explosive atmosphere.

When the mobile phone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump. In particular when using the mobile phone you should hold it against the ear on the opposite side to the device, if any.

Read and follow the directions from the manufacturer of your implantable medical device.

If you have any questions about using your mobile device with your implantable medical device, consult your healthcare provider.

To avoid hearing impairment, answer the call before holding your mobile phone to your ear.

Also move the handset away from your ear while using the “hands-free” option because the ampli fi ed volume might cause hearing damage.

It is recommended to have proper supervision while small children use your mobile phone.

When replacing the cover please note that your mobile phone may contain substances that could create an allergic reaction.

Always handle your mobile phone with care and keep it in a clean and dust-free place.

Do not allow your mobile phone to be exposed to adverse weather or environmental conditions (moisture, humidity, rain, in fi ltration of liquids, dust, sea air, etc.). The manufacturer’s recommended operating temperature range is

14°F (-10°C) to 122°F (+50°C) (the max value depends on device, materials and housing paint/texture).

Over 122°F (50°C) the legibility of the mobile phone’s display may be impaired, though this is temporary and not serious.

Do not open or attempt to repair your mobile phone yourself.

Do not drop, throw or try to bend your mobile phone.

Do not paint it.

Use only batteries, battery chargers, and accessories which are recommended by

TCT Mobile Limited and its af fi liates and are compatible with your mobile phone model.

TCT Mobile Limited and its af fi liates disclaim any liability for damage caused by the use of other chargers or batteries.

Your mobile phone should not be disposed of in a municipal waste. Please check local regulations for disposal of electronic products.

Remember to make back-up copies or keep a written record of all important information stored in your mobile phone.


Prolonged exposure to music at full volume using the music player may damage your hearing. Set your mobile phone’s volume to it’s lowest setting prior to inserting headphones in your ears and adjust the volume to your preference.

Only use headphones that are recommended by TCT Mobile Limited and it’s af fi liates.


Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording sounds with your mobile phone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and reproduce or distribute them, as this may be considered to be an invasion of privacy.

It is the user’s sole responsibility to ensure that prior authorization be obtained, if necessary, in order to record private or con fi dential conversations or take a photograph of another person; the manufacturer, the seller or vendor of your mobile phone (including the operator) disclaim any liability which may result from the improper use of the mobile phone.


Before removing the battery from your mobile phone, please make sure that the mobile phone is switched off.

Observe the following precautions for battery use:

- Do not attempt to open the battery (due to the risk of toxic fumes and burns).

- Do not puncture, disassemble or cause a short-circuit in a battery,

- Do not burn or dispose of a used battery in the garbage or store it at temperatures above 140°F (60°C).

Batteries must be disposed of in accordance with locally applicable environmental regulations. Only use the battery for the purpose for which it was designed. Never use damaged batteries or those not recommended by TCT

Mobile Limited and/or its af fi liates.

This symbol on your mobile phone, the battery and the accessories means that these products must be taken to collection points at the end of their life:

- Municipal waste disposal centers with speci fi c bins for these items of equipment

- Collection bins at points of sale.


They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused.

In European Union Countries:

These collection points are accessible free of charge. All products with this sign must be brought to these collection points.

In Non European Union Jurisdictions:

Items of equipment with this symbol are not be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled.

In the United States you may learn more about

CTIA’s Recycling Program at www.recyclewirelessphones.com







Home A.C./Travel chargers will operate within the temperature range of: 32°F (0°C) to 104°F


The chargers designed for your mobile phone meet with the standard for safety of information technology equipment and of fi ce equipment use. Due to different applicable electrical speci fi cations, a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be used for this purpose only.

Characteristics of power supply

(depending on the country):

Travel charger: Input: 100-240 V, 50/60 Hz,

150 mA

Output: 5 V, 1000 mA

Battery: Lithium 1400 mAh





Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio-frequency (RF) energy. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scienti fi c organizations through periodic and thorough evaluation of scienti fi c studies. These guidelines include a substantial safety margin designed to ensure the safety of all persons, regardless of age and health.

The exposure standard for mobile phones employs a unit of measurement known as the

Speci fi c Absorption Rate, or SAR. The SAR


limit set by public authorities such as the

Federal Communications Commission of the

US Government (FCC), or by Industry Canada, is 1.6 W/Kg averaged over 1 gram of body tissue. Tests for SAR are conducted using standard operating positions with the mobile phone transmitting at its highest certi fi ed power level in all tested frequency bands.

Although the SAR is determined at the highest certi fi ed power level, the actual SAR level of the mobile phone while operating can be well below the maximum value. This is because the mobile phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output of the mobile phone. Before a mobile phone model is available for sale to the public, compliance with national regulations and standards must be shown.

The highest SAR value for this model mobile phone when tested is 1.158 W/Kg for use at the ear and 1.174 W/Kg for use close to the body.

While there may be differences between the

SAR levels of various mobile phones and at various positions, they all meet the government requirement for RF exposure. For body-worn operation, the mobile phone meets

FCC RF exposure guidelines provided that it is

34 used with a non-metallic accessory with the handset at least 10 mm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.

Additional information on SAR can be found on the Cellular Telecommunications & Internet

Association (CTIA) Web site: http://www.


The World Health Organization (WHO) considers that present scienti fi c information does not indicate the need for any special precautions for use of mobile phones. If individuals are concerned, they might choose to limit their own or their children’s RF exposure by limiting the length of calls, or using “hands-free” devices to keep mobile phones away from the head and body. (fact sheet n°193). Additional

WHO information about electromagnetic fi elds and public health are available on the following website: http://www.who.int/peh-emf.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC

Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that

interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/

TV technician for help.

Changes or modi fi cations not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

For the receiver devices associated with the operation of a licensed radio service (e.g. FM broadcast), they bear the following statement:

This device complies with Part 15 of the FCC

Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference

(2) this device must accept any interference received, including interference that may cause undesired operation.

Your mobile phone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it.

As mobile devices offer a range of functions, they can be used in positions other than against your ear. In such circumstances the device will be compliant with the guidelines when used with headset or usb data cable. If you are using another accessory ensure that whatever product is used is free of any metal and that it positions the mobile phone at least

10 mm away from the body.


Manufacturers and service providers shall ensure access to information and documentation it provides to its customers, if readily achievable. Such information and documentation includes user guides, bills, installation guides for end-user installable devices, and product support communications, regarding both the product in general and the accessibility features of the product. Manufacturers shall take such other readily achievable steps as necessary including:

(1) Providing a description of the accessibility and compatibility features of the product upon request, including, as needed, in alternate formats or alternate modes at no additional charge;

(2) Providing end-user product documentation in alternate formats or alternate modes upon request at no additional charge;

(3) Ensuring usable customer support and technical support in the call centers and service centers which support their products at no additional charge.



microSD Logo is a trademark.

The Bluetooth word mark and logos are owned by the

Bluetooth SIG, Inc. and any use of such marks by TCT Mobile

Limited and its af fi liates is under license. Other trademarks and trade names are those of their respective owners.

4015T Bluetooth

Declaration ID B021282

The Wi-Fi Logo is a certi fi cation mark of the Wi-Fi Alliance.

Google, the Google logo,

Android, the Android logo,

Google Search


, Google



, Gmail


, YouTube,

Google Play Store, Google



and Hangouts


are trademarks of Google Inc.

The Android robot is reproduced or modi fi ed from work created and shared by Google and used according to terms described in the

Creative Commons 3.0 Attribution License

(the text will show when you touch and hold

Google Legal


Settings > About Phone >

Legal Information

) (1) .

You have purchased a product which uses the open source (http://opensource.org/) programs mtd, msdosfs, net fi lter/iptables and initrd in object code and other open source programs licensed under the GNU General

Public License and Apache License.

We will provide you with a complete copy of the corresponding source codes upon request within a period of three years from the distribution of the product by TCT.

You may download the source codes from http://sourceforge.net/projects/alcatel/ fi les/.

The provision of the source code is free of charge from internet.


It may not available according to the countries.


Hearing Aid Compatibility

This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer. Your telephone is rated: “For

Hearing Aid", to assist hearing device users in fi nding phones that may be compatible with their hearing devices.

Your telephone is rated: “For Hearing Aid", to assist hearing device users in fi nding phones that may be compatible with their hearing devices.

This device is HAC M3/T3 compatible.

For more information please refer to "Hearing

Aid Compatibility with Mobile Phones" lea fl et or visit our website www.tctmobile.com

26. General Information

• http://www.facebook.com/ alcatelonetouchusa

• http://www.twitter.com/ alcatel1touch








June 15,2015




(every US zip code)

English, Spanish, French


On our Internet site, you will fi nd our FAQ

(Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions you may have.

An electronic version of this user guide is available in English and other languages according to availability on our server: www.alcatelonetouch.com

Your mobile phone is a transceiver that operates on GSM in quad-band

(850/900/1800/1900 MHz) bands or UMTS in dual-band (850/1900 MHz).


Protection Against Theft


Your mobile phone is identi fi ed by an IMEI

(mobile phone serial number) shown on the packaging label and in the product’s memory.

We recommend that you note the number the fi rst time you use your mobile phone by entering *#06# and keep it in a safe place. It may be requested by the police or your operator if your mobile phone is stolen.


There may be certain differences between the user manual description and the mobile phone’s operation, depending on the software release of your mobile phone or speci fi c operator services.

TCT Mobile shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the operator exclusively.

27. Warranty


Quality One Wireless, LLC (the "Company") warrants to the original retail purchaser of this cellular handset or wireless device

(Product), that should this Product or any part thereof during normal consumer usage and conditions, be proven defective in material or workmanship that results in the Product's failure within the fi rst twelve (12) month period from the date of purchase (proof of purchase required), such defect(s) will be repaired or replaced (with new or rebuilt parts) at the

Company’s option, without charge for parts or labor directly related to the defect(s).

The antenna, keypad, display, rechargeable battery and battery charger, if included with the Product, are similarly warranted for twelve

(12) months from the date of purchase.

This Warranty extends only to consumers who purchase the product in the United States or

Canada and it is not transferable or assignable.


Contact your network operator for service

38 availability.

This Warranty does not apply to:

(a) Product subjected to abnormal use or conditions, accident, mishandling, neglect, unauthorized alteration, misuse, improper installation or repair or improper storage;

(b) Product whose mechanical serial number or electronic serial number has been removed, altered or defaced;

(c) Damage from exposure to moisture, humidity, excessive temperatures or extreme environmental conditions;

(d) Damage resulting from connection to, or use of any accessory or other product not approved or authorized by the Company;

(e) Defects in appearance, cosmetic, decorative or structural items such as framing and non-operative parts;

(f) Product damaged from external causes such as fi re, fl ooding, dirt, sand, weather conditions, battery leakage, blown fuse, theft or improper usage of any electrical source; g) Product subjected to unauthorized modi fi cations to the software of the

Product or to the Product itself;

(h) Product subjected to the unauthorized opening or repair of the Product;

(i) Product subjected to hacking, passwordmining, jail breaking, the unlocking of the boot loader using the fast boot program or the tampering with or short-circuiting of the battery;

(j) Product that has been modi fi ed to alter functionality or capability of the Product without the written permission of the


The Company disclaims liability for removal or reinstallation of the Product, for geographic coverage, for inadequate signal reception by the antenna or for communications range or operation of the cellular system as a whole.

When sending your wireless device to the

Company for repair or service, please note that any personal data or software stored on the Product may be inadvertently erased or altered. Therefore, we strongly recommend you make a back up copy of all data and software contained on your Product before submitting it for repair or service. This includes all contact lists, downloads (i.e. third-party software applications, ringtones, games and graphics) and any other data added to your Product. In addition, if your Product utilizes a SIM or Multimedia card, please remove the card before submitting the Product and store for later use when your Product is returned.


The Company is not responsible for and does not guarantee restoration of any third-party software, personal information or memory data contained in, stored on, or integrated with any other wireless device, whether under warranty or not, returned to the Company for repair or service.

To obtain repairs or replacement within the terms of this Warranty, the Product should be delivered with proof of Warranty coverage (e.g. dated bill of sale), the consumer’s return address, daytime phone number and/ or fax number and complete description of the problem, transportation prepaid, to the

Company at the address shown below or to the place of purchase for repair or replacement processing. In addition, for reference to an authorized Warranty station in your area, you may telephone in the United States (800)



























No person or representative is authorized to assume for the Company any liability other than expressed herein in connection with the sale of this product.


Some states or provinces do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damage so the above limitation or exclusions may not apply to you. This Warranty gives you speci fi c legal rights, and you may also have other rights, which vary from state to state or province to province.

IN USA: Quality One Wireless, LLC.

1500 Tradeport Dr.

Orlando, FL 32824(407) 857-3737


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