PMAC Plus
PMAC Plus
Installation and Operating User Manual
PMAC Plus
Installation and Operating Manual
Technolog Limited, Ravenstor Road, Wirksworth, Derbyshire DE4 4FY
Tel: +44 (0)1629 823611 Fax: +44 (0)1629 824283
Email: [email protected]
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Contents
Page
Introduction ............................................................................................ 6
About This Manual
About PMAC Plus
1
Hardware and Software Requirements ................................................. 7
Computer
Modem
Un-interruptible Power Supply (UPS)
Printers / Plotters
Windows NT Support
2
Installing PMAC Plus ............................................................................ 10
Supplied Items
Installation Procedure
3
Commissioning PMAC Plus ................................................................. 12
Installing the Software Protection Dongle
Running PMAC Plus for the First Time
The PMAC Main Window
PMAC Access Levels and Passwords
Setting up the PMAC Directories
Registering Sites on the Database
Configuring Communications
Setting Program Exit Levels
4
Planning the System ............................................................................. 35
Initial Considerations
Creating a Graphical Interface
Setting Up Sites within Bitmap Images
5
Using The Site Database ...................................................................... 42
Introduction to the Site Database
Creating a New Site
Selecting a Site in the Database
Editing a Site in the Database
Changing Autopoll Settings
Deleting a Site
Changing Global Polling Settings
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6
Alarms Wizard ………………………………………………………………..47
Setting Alarms
Dialout Settings
7
Using the Site Information Report ....................................................... 56
The Site Report Window
8
Downloading Data ................................................................................. 59
Local Data Retrieval Sites
The Local Comms Window
Downloading Data from a Logger
Logger Window Options
Download From a Psion Workabout
Download From a DTU
Psion II / Workabout NWL File Download
Download From Disk
Automatic Remote Data Retrieval
Manual Remote Data Retrieval
Manual Poll
9
Graphs and Values ............................................................................... 87
Graphs
The Graph Window
Moving Around Graphs
Zooming in and Out
Setting Ranges
Auto-Scaling the Y-Axis
Lines
Annotations
Edit Calculation
PMG Files
Printing Graphs
Updating Data
Exporting Data (Graphs)
Values
The Values Window
Setting Options
Printing Values
Exporting Data (Values)
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10 Viewing Log Files ................................................................................ 109
Log Files
The Log View Window
Accessing a Log
Alarm Log
Comms Log
User Log
11 Logger Setting Editor .......................................................................... 118
Updating Settings from a Logger
Read All Logger Settings
Copy and Paste
Alarm Actions
Technolog GPS Protocol Logger Settings
E5565 Protocol Logger Settings
Starting / Stopping Logging and Setting the Clock
12 Export Manager and Scheduler ........................................................ 125
About PMAC Export Manager
User Groups
Sites in User Groups
Export Methods
User Group Creation Wizard
Schedule Times
Processing
CSV Export Module
13 Archiving ............................................................................................. 148
Purpose
Archive Display
Sorting Sites
Archiving Data
Restoring Archived Data
Keeping the Temporary Store Tidy
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14 Troubleshooting .................................................................................. 150
Local Communications Problems
Error Messages
Remote Communications Problems
Modem Set-up Strings
Appendix
A
Glossary of Terms .............................................................................. 175
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Introduction
About This Manual
This manual is designed to cover all aspects of the use of PMAC software from equipment
requirements, installation and commissioning through planning and creating a site database system to
downloading and displaying site data.
It is assumed that users of PMAC software are familiar with the Microsoft Windows 95,
Windows 98 or Windows NT4 operating system. If this is not the case, we recommend that you
consult the User Guide supplied with the Windows operating system as required.
To use this manual, the following sequence is suggested:
1.
Refer to Section 1 to identify the minimum and recommended equipment required to run the
program.
2.
Refer to Section 2 for the software installation procedure.
3.
Commission the software, referring to Section 3. This includes installation of the software
protection dongle, setting access level passwords, registering sites and configuring
communication facilities.
4.
Plan your particular system, including the use of a graphical interface, referring to Section 4.
5.
Refer to Sections 5, 6 and 7 for information on using the Site Database, downloading site data
and viewing the data in graph or table format.
6.
To assess the utilisation and performance of the system by viewing available log files, refer to
Section 8.
7.
Refer to Section 9 for an overview of the Logger Settings Editor.
8.
Archiving of old data to release hard disk space is covered in Section 10.
9.
Troubleshooting information and a glossary of terms are available in Section 11 and Appendix A
respectively.
Conventions
The following typographic symbols and conventions are used in the manual:
MENU TITLES and COMMAND NAMES appear in upper-case letters.
Parameters you replace with your own data appear in Italics. The word in italics indicates the type of
parameter required. Manufacturer and trade names are also shown in italics.
Bold text indicates something you should type, a key to be pressed or a Windows 'button’ to be
clicked. When the key names are joined by the plus sign (+), hold the first key down, press the others,
and then release all the keys.
Notes:
1.
When entering text, all punctuation and symbols (e.g. comma, colon, slash and backslash) must be
typed in exactly as shown. Text may be entered in either upper- or lower-case unless otherwise
specified. The Enter, or Return, key is marked in this manual by <Enter>.
2.
Key names are not exactly the same on all computer keyboards. For example, some computers have a
PrtSc key while others have a Print Screen key.
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About PMAC Plus
The PMAC Plus program has been developed as part of a Pressure Monitoring And Control system,
and it is from this that its name is derived. PMAC Plus covers a wide range of applications, from
pressure control through to flow and temperature logging and is used in many different industries. A
similarly wide range of communication systems are supported, including PSTN, GSM, Paknet and
CDPD.
How PMAC Plus Works
All sites fitted with a logger are given a unique Site ID and Site Name and are then registered in the
PMAC Plus database. Data from each site is routinely downloaded into the database and is then
available for display in graphical form and/or as a list of values within the PMAC Plus program.
Note: PMAC Plus requires each site to have a unique identification number (ID). This ID is used by PMAC
Plus to control the access to data; if two loggers are given the same ID then this may result in invalid data.
The ID must be 4 numerals in the range 0001 to 9999.
PMAC also maintains log files, which record details of all communications, alarms and user access.
The use of Access Levels and Passwords allows multiple users of varying abilities to use a single
copy of PMAC without the risk of the less qualified harming the data or altering the operation of the
software.
Note: In windows with menu and tool bars, some functions may not be available to you if you have Normal
Operator or Casual Operator access.
Main Features
PMAC Plus features include:
•
User definable, map-based operation
•
Modular expansion
•
Remote communications. The Windows communications driver supports:
•
•
Pager Interface power controller
•
M1 radio-modems
•
PCMCIA modems
•
Multiple protocols on a single modem
•
X.28 PADs.
•
CDPD
High-speed graphics, including overlaid graphs and:
•
support for "Drag and Drop"
•
support for OLE embedding in documents, etc.
•
graph annotation facility
•
ability to save views of data to PMG files
•
sum file editor (supports brackets)
•
Data archiving
•
Windows 98 and Windows NT support
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1
Hardware and Software Requirements
Computer
The recommended minimum hardware and software requirements are as follows:
Element
Minimum
Display
Serial ports
Parallel ports
Mouse
Windows 98
Windows 2000
Windows XP
Windows NT
Pentium 133
40 Mb free space
64 Mb Windows 98
256 Mb Windows 2000+XP
SVGA (800 x 600)
2*
1
Serial Mouse
Floppy disk
1.44 Mb 3.5"
Operating system
Processor
Hard disk
RAM
*
Recommended
Windows 2000
Pentium II 233
Dependent on number of sites
256 Mb
SVGA (1024 x 768)
2
1
Bus mouse*
PS/2 mouse
USB mouse
1.44 Mb 3.5"
Use of a serial mouse allows only 1 modem to be attached to the PC. The use of a bus, PS/2
or USB mouse, which leaves both serial ports available, is strongly recommended for systems
using remote communications.
Modem
One or more modems are only required where remote data acquisition and/or pressure control is
being performed.
Parameter
Requirement
Communication standard
9600bps full duplex (Recommended
3Com Sportster).
Hayes 'AT' compatible.
V25 preferably with reverse autoanswer sequence available.
BABT.
Pulse and tone and auto-dial.
Command set
Answer mode
Approval
Dialling
Uninterruptable Power Supply (UPS)
A UPS is recommended where control systems are being operated, to maintain a continuous power
supply to the PC and modem(s) in the event of a mains power failure.
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Printers / Plotters
A printer or plotter is not essential to the operation of PMAC Plus but is recommended. Any
plotter/printer may be used provided the appropriate driver is available within Windows.
Windows NT Support
This version of PMAC Plus will work with Windows NT 4.0. It will not work with versions of Windows
NT before version 4.0. For use with Windows NT 2000 please contact Technolog Ltd for further
information.
Ensure that at least Service Pack 3 is installed on the computer before installing PMAC. Administrator
access privileges are required to install PMAC for the first time. These are not required at any point
thereafter.
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2
Installing PMAC Plus
Note: Prior to installing PMAC Plus, Microsoft Windows 98, NT4, 2000 or XP must be installed on the
computer.
Supplied Items
When you receive PMAC Plus the following items should be included:
•
This manual
•
A software protection device called a dongle. The standard dongle is approximately 6 cm long
and with a 25-way D-type connector at each end (one end male, the other end female). It is
designed to plug into the PC’s parallel (printer) port; a printer can then be connected to the
dongle and should operate normally. Alternatively, a PCMCIA dongle is available if required.
•
A PMAC Plus setup disk. Virus checks are performed on all disks prior to despatch.
Installation Procedure
Note: Prior to starting the installation of PMAC Plus all other applications, including e-mail programs, should
be closed.
To install the software proceed as follows:
1. Insert the first PMAC Plus disk in the disk drive. The PC should automatically run the disc and
start the installation process. Follow the step by step instructions on screen. (If it doesn’t
automatically install: use the install instructions in step 2)
2.
On the Windows desktop, click on Start to open the PROGRAMS menu and select Run. In the
Run window, type D:\Setup or click on Browse, select the D:\ drive, select Setup.exe and click
on OK. While the set-up program initialises, a window displays the software version until the
Welcome installation window opens. Click on Next.
3.
The Select Protocol(s) window is displayed. Select either or both protocol options (E5565 and
Technolog GPS Protocol) as appropriate. Click on Next.
Note:
You must select at least one. The Newlog 4 family (including Autowat 4) use E5565 protocol.
Newlog3, Metrolog, Utilog and Autowat use Technolog GPS protocol.
4.
The Select Control Type window is displayed. Select one of the available as appropriate, or, if
no control type is required, select None. Click on Next.
5.
The Choose Destination Location window is displayed. Either:
•
click on Next to accept the default directory, C:\PMAC, or
•
click on Browse and select or define the directory you wish to use for the PMAC Plus program
and click on Next.
Note: It is strongly recommended that the default directory be used.
6.
The Select Program Folder window is displayed. Either:
•
click on Next to accept the default folder, PMAC, or
•
click on Browse and select or define the folder you wish to use for the PMAC Plus program and
click on Next.
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PMAC Plus will now automatically create the directories, install the files and create the appropriate
groups and icons within the Windows START menu. A dialog box confirms that the PMAC Plus files
are being copied and prompts for subsequent PMAC Plus disks.
7.
When all files have been copied, the Setup PMAC Database window is displayed. Either:
•
click on Next to accept the default database, Pmacsite.mdb, or
•
click on Browse and select the database you wish to use.
Note: It is strongly recommended that the default database be used.
Check the Transfer all Site Information to Database box to automatically transfer existing data files
(normally only appropriate if you are upgrading or re-installing the PMAC Plus software), or clear the
box if transfer is not required.
Click on Next.
8.
A dialog box confirms registration of the Psion Comms system, followed by a window prompting
you to either re-start your computer now or re-start later. Choose the required option, follow any
appropriate instructions in the window and click on Next.
Note: It may be necessary to re-boot the computer at this stage to allow PMAC Plus to be started. If so, you
will be prompted by PMAC Plus to carry out a re-boot. If you are not prompted to re-boot but subsequently
have difficulty in starting PMAC Plus, re-booting may overcome the difficulty.
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3
Commissioning PMAC Plus
Installing the Software Protection Dongle
Note: The dongle is a software protection device and PMAC Plus will not operate without it. If the standard
dongle is in use, connected to the printer port, it will not interfere with the printer operation, within either
Windows or PMAC Plus.
Parallel Port Dongle
1.
With the PC and printer switched off, disconnect the printer cable from the PC.
2.
Insert the male end of the dongle (pins) into the PC printer port.
3.
Re-connect the printer cable to the free end of the dongle.
4.
Switch on the PC and printer.
Note: Occasionally, the dongle may not operate (and enable use of PMAC Plus) when an attached printer is
switched Off. If this condition occurs, switch the printer on and attempt to run PMAC Plus again.
PCMCIA Dongle
Note: If Windows NT/2000 is to be used with a PCMCIA dongle, please contact Technolog technical support
for assistance.
To use a PCMCIA dongle, the driver software must first be installed as follows:
1. Insert the floppy disk containing the VXDINST.EXE installation program, supplied with the PCMCIA
dongle, into drive A or D. The PC should automatically run the disc and start the installation
process. Follow the step by step instructions on screen. (If it doesn’t automatically install: use the
install instructions in step 2)
Note: It is important to ensure compatibility that the disk supplied with the dongle (or a copy of the disk) is
used in the following procedure. Do not use disks containing other, similar programs.
2.
Select the Start button from the Windows desktop and select Run.
3.
Either type in A:\VXDINST.EXE - D:\VXDINST.EXE, or browse and select the file, and select OK.
4.
Select the destination directory for DK2 VXD; the default directory is the Windows\System
directory.
5.
You are now prompted to re-start Windows to load the driver. Select Restart; Windows re-starts.
6.
Insert the dongle into an available PCMCIA slot. Windows will detect that new hardware has been
found. Select 'Driver from disk provided by hardware manufacturer' and press OK.
7.
Select the source of the driver (it is in the root directory of the supplied floppy disk) and press OK.
8.
The PC Card will now be configured for use, you should hear some beeps informing you that this
has happened. To check that it is configured, on the Windows desktop select Control Panel –
System - Device Manager and DESkey.
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Running PMAC Plus for the First Time
Either:
•
double click on the PMAC icon on the Windows desktop, or
•
on the Windows desktop, click on Start to open the PROGRAMS menu, select PMAC and then
select PMAC from the PMAC menu.
The About PMAC window is displayed. Click on OK to open the PMAC Communication Settings
window and the PMAC Main Window.
The PMAC Main Window
This window is displayed whenever PMAC Plus is
started. Firstly you will have to Log in to be able to
use the PMAC Plus software. Select Access then
Login.
Enter your User Name and Password, initially this
will be System and System. Though we do
recommend that these are changed to ones of
your choice (see section PMAC Access Levels and
Passwords).
The full PMAC main window will appear after you
have logged in. It has a menu bar and tool bar
which provides access to the PMAC functions.
Note: If you intend to use a graphical interface to navigate
through the database sites (see Section 4 Planning
the System below) the opening bitmap image may be
displayed in the Main window in place of the default
image (right), or it may be accessed from a single active
region which is created in the Main window and which
provides a link to the opening bitmap image.
Menu Options
Note: Some menu bar functions may not be available to you if you have Normal Operator or Basic Operator
access.
ACCESS MENU
Log Out
Allows the user to log out of the PMAC program ensuring security but also
allows PMAC to carry out other functions without closing down.
Edit User Access Levels
Opens a window from which the System Manager can create/edit user
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access to the PMAC program.
Exit
If you have sufficient clearance, this closes down PMAC Plus after a
confirmation prompt.
If you have not got sufficient clearance, a message is displayed and PMAC
Plus remains open.
EDIT MENU
Note: The EDIT menu is only available to the system manager.
Directories…
Opens the Set Directories dialog which details the current set directories and
enables details to be edited as required.
Communication Ports… Opens the PMAC Communication Settings dialog that details the current
communications settings and enables changes to be made as required.
Exit Levels…
Opens the Exit Levels dialog and enables the system manager to enable or
disable exit authority for normal and/or basic operators.
Window Title…
Opens the Window Title dialog and enables the system manager to change
the title of the current window.
Image >
Select - Opens the Select Image File dialog and enables the system
manager to change the image displayed in the current window.
Edit - opens the selected image in an appropriate program to enable editing;
for example, the Windows Paint program.
Open - opens the selected image in an appropriate program to enable
editing; for example, the Windows Paint program.
Active Region
Toggles active region editing ON or OFF.
UTILS MENU
Log Report…
Enables access to the Alarm, Comms and User logs.
Site Database…
Opens the PMAC Site Database window.
Local Comms…
Opens the Local Comms window, enables configuration of local
communications (logger, workabout, DTU, disk, etc. as appropriate,
depending on system configuration), reading and deletion of data and other
associated functions. It also provides access to the PMAC Communication
Settings window.
Site Info Report…
Opens the PMAC Site Info Reporting window which displays site reports
and enables them to be re-configured, saved, printed, etc.
Archive…
This menu option is only available when the system manager is logged on.
Opens the PMAC Archive window, which enables stored site data to be
examined, cleared, prepared for transfer to removable storage media, etc.
Manual Poll…
Enables a site or sites to be polled immediately for current data.
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Original Size
Restores the window to its original size.
Show regions
Toggles the display of active regions ON or OFF.
HELP MENU
Installation Info…
This menu option is only available when the system manager is logged on.
Displays basic software installation information.
About PMAC…
Displays the About PMAC window.
Menu Icons
1
2
3
4
5
6
7
8
9
1.
2.
Log in
Log out
Allows the user to log out of the PMAC program ensuring security but also allows PMAC to
carry out other functions without closing down.
3.
Setup User Access Levels
Opens a window from which the System Manager can create/edit user access to the PMAC
program.
4.
Site Database
Opens the PMAC Site Database window.
5.
Local Communications
Opens the Local Communications window, enables configuration of local communications
(logger, workabout, DTU, disk, etc. as appropriate, depending on system configuration), reading
and deletion of data and other associated functions. It also provides access to the PMAC
Communication Settings window.
6.
Log Report
Enables access to the Alarm, Communications and User logs.
7.
Site Info Report
Opens the PMAC Site Info Reporting window which displays site reports and enables them to
be re-configured, saved, printed, etc.
8.
Setup PMAC Directories
Opens the Set Directories dialog which details the current set directories and enables details to
be edited as required.
9.
Setup Communication Ports
Opens the PMAC Communication Settings dialog that details the current communications
settings and enables changes to be made as required.
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PMAC Access Levels and Passwords
Access to PMAC Plus has now changed from earlier versions. There were three separate access
levels previously with just a single password for each level. For a small company this may be a good
solution but for larger organisations with multi-users this would become unsuitable for security
reasons.
PMAC Plus now offers the facility for each user to have their own login name and an individual
password with a preset access level. As before there will be three access levels. Basic operator,
normal operator and system manager, each with appropriate permissions to view data, loggers and
settings or to modify logger or program settings.
The access levels are effective throughout PMAC. Switching to a particular level will change the
operation of the whole of the system as some tasks or operations require specific access levels
(defined by the system manager). If PMAC is in either Normal or System access then the access level
will be displayed in the title bar of all windows in the PMAC system. If the user has basic access then
no title will be displayed
The system manager can change any password using the options in the ACCESS – EDIT USERS
ACCESS LEVEL window.
When you have finished working on the PMAC Plus software it is recommended that you leave the
system by selecting ACCESS – LOG OFF.
Note: If the PMAC Plus screensaver is enabled, it returns the program to basic operator mode whenever it
activates.
Entering a User Name and Password
From the PMAC Main Window menu bar, select ACCESS and
LOG IN. From here for the first entry onto PMAC Plus will have to
be as system manager so as to set up the passwords for other
users of the system. The default user name and password for the
initial installation are “system”. Type this into both the user
name and password field and click OK. When logged on
correctly, the title of the PMAC Main Window changes to include
either (SYSTEM MANAGER) or (NORMAL) as appropriate.
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Creating/Changing a User Name/Password
After logging in as system manager, select ACCESS – EDIT USER PASSWORD LEVELS. This
should bring up the following window.
Add New Users
To add new users follow the procedure below: •
Firstly click on the NEW USER button on the PMAC USER ACCESS LEVEL EDITOR.
•
This will activate the setting on the right hand side of the screen.
•
Enter in the new user name into the USER NAME field. This must be al least 4 characters in
length with a maximum of 20.
•
Enter the PMAC – SMS Mobile Number.
•
Move down to the USER PASSWORD and enter in the new password to be used by the user.
Ensure that the password is more than 6 characters in length and no larger than 20 characters.
•
Re-enter the password again into the RE-TYPE USER PASSWORD TO CONFIRM field.
•
The next stage is to set the access rights for the new user. To do this, select one of the three
choices.
•
When complete click on the WRITE CHANGES button.
Edit a User’s Details
A user may require changes’ from time to time depending on what level of access is required or
maybe just to change their password for security reasons. Whatever the case to edit the users details
follow the procedure below.
•
From the PMAC USER ACCESS LEVEL EDITOR window highlight the user name to be edited.
•
From here the user can select the required field to be edited.
•
When all changes are complete click the WRITE CHANGES button.
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Removing Users
To remove users follow the procedure below: •
From the PMAC USER ACCESS LEVEL EDITOR window highlight the user name to be
removed.
•
When highlighted click the DELETE USER button.
•
The ARE YOU SURE window will then appear for a second confirmation. If the user is sure then
click YES otherwise click NO.
Note: There must always be one system manager. PMAC Plus will not allow the removal of the last system
manager.
Setting up the PMAC Directories
The PMAC Directories option is used to allow you to select the path where you would like each of
your directories to be gathered from.
The PMAC Directories are accessed through the EDIT - Directories menu option in the PMAC window,
or by clicking directly on the PMAC Directory menu icon in the main menu toolbar
The
Directories
window
(right) will appear provide
access to all of the Directories
functions.
Select the directory you wish
to set up and enter the correct
path to which you would like
the directory to look.
Once all the required fields
are filled select OK.
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Registering Sites on the Database
Identifying Sites
Each site, which is to be monitored by the PMAC Plus database, must first be allocated a unique
PMAC Plus Site ID number and Site Name. The Site ID must be the same as the ID number
programmed into the logger which is in use on that site (i.e. the logger connected to Site 0002 must be
configured as Logger 0002). The site must then be registered in the database.
The Site ID numbers form the software's key to accessing sites. For sites using local communication
(no direct telephone connection), PMAC reads the logger ID whenever data is available for
downloading and assigns the data to the correct site.
If a site or logger ID number is incorrect or duplicated, then PMAC Plus may refuse to accept data, or
assign the data to the wrong site.
Creating Sites
Refer to Section 5 Using the Site Database - Creating a New Site, below.
Configuring Communications
Communications Driver
Features include:
•
communications over multiple devices at the same time: PSTN (Land Line), CSDN (Telex), Radio
Packet Network (e.g. Paknet), Cell phone Network and CDPD.
•
support of Multiple Modems or PADs (Packet Assembler / Disassemblers); allows you to set
these devices to dial or wait for alarms as needed.
•
support of the use of single modems at multiple speeds for dial-out.
Setting up the Driver
When PMAC Plus is first run, the PMAC
Communication Settings window is displayed.
This window can also be accessed at any time
when at system manager level by selecting
EDIT and COMMUNICATIONS PORTS from
the PMAC Main Window menu bar. The
window enables the setting up of modems, X.28
PADs and the local port can be set up.
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Setting up a Modem
1.
Click on the Devices tab in
the PMAC Communication
Settings window (above).
Select Modems and click on
Add. The Select Device
Type window (right) is
displayed.
Select the Modem radio
button and click on Next.
2.
The Select Modem window
(right) is displayed.
Select the required modem and
click on Next.
3.
The Select Setup String window
(right) is displayed.
Select the modem type from the
list and click on Next.
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4.
The Select Dial Modes window
(right) is displayed.
Select either or both options as
appropriate and click on Next.
5.
If Dial-In was enabled in step 3,
the Select Dial-In Properties
window (right) is displayed.
Select the required protocol - a
protocol MUST be selected.
If required, select the Reverse
Answer box.
Note:
Reverse answer is
usually only used with E5565
protocol loggers. It is a
downward compatibility feature
for use with some loggers
sourced
from
different
manufacturers. This feature is
rarely required and it is
recommended that it be left
disabled.
Click on Next.
6.
If Dial-Out was enabled in step
3,
the
Select
Dial-Out
Properties window (right) is
displayed.
Enter the required Predial
String and click on Next.
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7.
The Select Baud Rate window
(right) is displayed.
Select the required Baud Rate.
Set baud rate to 1200 (default)
unless the modem is to be used
with M1 systems, in which case
it may be necessary to increase
the baud rate to 9600.
Click on Next.
8.
The Select Dial-Out Group
window (right) is displayed.
Select the required group –
refer to the note below. This
should normally be left at the
default Modems setting, but if
required, either a different
group can be selected from the
list or a new group name can
be entered.
Click on Next.
Note: Dial-out Group allows modems (or X.28 PADs) to be grouped so that sites can be selected to use
different modems, or X.28 PADs, or groups of modems/X.28 PADs.
There are two default groups, Modems and X.28 PADs. When a modem or PAD is first installed, you can
either put in one of these two groups or choose your own group name.
A different group can be selected from the drop down list or a new group name just typed into the box.
To enable a site to use a particular dial-out group, access the site in the Site Database and select the
appropriate group.
9.
The Enter Device Name
window (right) is displayed.
Enter an appropriate, unique
name for the device and click
on Next.
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10. The Add Communication
Device window (right) is
displayed.
Click on Finish to add the
modem.
11. When the modem is installed,
the PMAC Communication
Settings
window
(right)
displays
the
installed
modem(s).
The three possible icons used
in the modem page tabs are:
dial-in-and-out
dial-out only
dial-in only
There is no icon for not dial
in/out, because if no comms
are possible on a device, it is
not displayed in the dialog at
all.
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Adding a Second Modem
To add a second modem, repeat the
procedure detailed above in Setting Up a
Modem. The second modem will now also
be
displayed
in
the
PMAC
Communication Settings window (right).
Re-Configuring an Installed Modem
To re-configure a modem in PMAC
Plus,
open
the
PMAC
Communication Settings window
and either double-click on the
modem or select it and click
Properties. The PMAC Modem
Settings window (below right) is
displayed.
Select the modem type from the
Modem drop down list and the
modem setup string will be placed
in the Modem Setup box.
Refer to Setting Up a Modem,
earlier in this section and make
any required changes to the
displayed settings for the modem.
Click OK to save the changes.
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Configuring One Modem to Work at Two Baud Rates
This is a useful feature if only one modem
is available but the various types of in-use
loggers require communication at different
baud rates (e.g. Utilogs and M1 systems)
It is necessary to set up the same modem
twice on the same comms port using the
Modem Properties dialog. Two modems
will
then
appear
in
the
PMAC
Communication Settings window. These
should be set up in different dial-out
groups and then individual sites can be set
up in the Site Database to access the
correct dial-out group.
Setting Up X.28 Pads
The procedure required to set up X.28 pads is similar to that for setting up a modem (refer to Setting
Up a Modem, earlier in this section).
1.
Click on the Devices tab in the
PMAC Communication Settings
window (right).
Select X.28 PADs and click on Add.
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2.
The Select Device Type
window (right) is displayed.
Select the X.28 PAD radio
button and click on Next.
3.
The Select Communications
Port
window
(right)
is
displayed.
Select the appropriate port and
click on Next.
4.
The Select Setup String
window (right) is displayed.
Select the PAD type from the
list and click on Next.
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5.
The Select Dial Modes window
(right) is displayed.
Select either or both options as
appropriate and click on Next.
6.
If Dial-In was enabled in step 5,
the Select Dial-In Properties
window (right) is displayed.
Select the required protocol a protocol MUST be selected.
Click on Next.
7.
If Dial-Out was enabled in step
5,
the
Select
Dial-Out
Properties window (right) is
displayed.
Enter the required
String and click
Predial
on Next.
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8.
The Select Baud Rate
window (right) is displayed.
Select the required Baud
Rate. This should normally be
left at the default 1200 baud
rate.
Click on Next.
9.
The Select Dial-Out Group
window (right) is displayed.
Select the required group –
refer to the note below. This
should normally be left at the
default X.28 PADs setting, but
if required, either a different
group can be selected from
the list or a new group name
can be entered.
Click on Next.
Note: Dial-out Group allows X.28 PADs (or modems) to be grouped so that sites can be selected to use
different X.28 PADs, or modems, or groups of modems/X.28 PADs.
There are two default groups, Modems and X.28 PADs. When a modem or PAD is first installed, you can
either put in one of these two groups or choose your own group name.
A different group can be selected from the drop down list or a new group name just typed into the box.
To enable a site to use a particular dial-out group, access the site in the Site Database and select the
appropriate group.
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10. The Enter Device Name
window (right) is displayed.
Enter an appropriate, unique
name for the device and click
on Next.
11. The Add Communication
Device window (right) is
displayed.
Click on Finish to add the PAD.
12. When the PAD is installed, the
PMAC
Communication
Settings
window
(right)
displays the installed PAD.
The three possible icons used
in the X.28 page tabs are:
dial-in and out
dial-out only
dial-in only
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Adding a Second X.28 PAD
To add a second, or subsequent PAD, repeat the procedure detailed above in Setting Up X.28 PADs.
The added PAD(s) will now also be displayed in the PMAC Communication Settings window.
Setting Up the Local Port
The local port is used for transferring data
from sites, which are not directly
connected by telephone. The Logger or a
data retrieval unit such as a Psion II, Psion
Workabout or Datamaster Transfer Unit
connects to the port.
1.
2.
3.
Click on the Local tab in the PMAC
Communication Settings window to
show the Local port settings.
Select the appropriate local port.
Leave the Baud Rate at the default
1200 setting.
Setting Up Global Options
Click on the Global tab in the PMAC
Communication Settings window to show
the Global settings.
In most cases the two options will both be
disabled.
ALTERNATIVE PMAC ID FIELD
Should an alternate field be used to store
the PMAC ID in GPS protocol loggers then
check that option and insert the name of
the field.
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Setting Up a Workabout
This configures a local port for
communication with a directly
connected Workabout.
1. Click on the Workabout tab in
the PMAC Communication
Settings window to show the
Workabout port settings.
2.
Select the appropriate local
port.
If the Workabout is to be
connected to the PC on COM1
or COM2 then the setting can
be left at Auto. Otherwise select
one of the other settings. Using
the “None” option will disable
Workabout Comms.
Note: If there are problems with using the Auto setting, try selecting the specific port.
Setting Up a Psion NWL
This configures a local port for
communication
with
a
directly
connected Psion Organiser II running
GPS or a Workabout running
Dragons. It also allows configuration
files to be sent to a Psion Organiser II.
1.
Click on the Psion NWL tab in
the PMAC Communication
Settings window to show the
Psion NWL port settings.
2.
Select the appropriate local
port.
3.
Set the Baud Rate to the same
value as that set in GPS or
Dragons.
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Setting Up a Pager
Pager pre-dial is used with logger systems
which have a pager attached to switch on
the power to a modem or X.28 PAD ready
for comms.
Click on the pre selected pager to be
edited or select Add to enter a new pager
pager.
Enter the Pager Network Name, and the
Network Access Number, then Select an
appropriate dial-out group to use.
If a Modem dial-out group is selected then
the Call duration box should be filled. The
Call Duration is the amount of time, which
the modem will stay connected to the
paging service. Setting this too long will
slow down the call process, but setting it
too short may mean that the pager request
is not accepted.
The Dial Delay is the amount of time,
which PMAC Plus will wait after the Call
Duration time has elapsed before it starts
to call the logger. This is to allow time for
the paging request to get to the logger and
the communications to be powered up. If
this is too long the logger modem or X.28
PAD may power down before the call is
received and if it is too short the modem or
X.28 PAD may not be ready to accept the
call.
Note: If an X.28 PAD dial-out group is selected the available options change. The Destination NUA is the
NUA or PAD number of the pager service. The Dial Delay works the same as for modems. There is no Call
Duration for X.28 PAD dial-out groups.
To enable a site to use pager pre-dial, access the site in the Site Database, select Call Pager and
enter the Pager Number.
Note: Do not include spaces if using X.28 PAD group. The only exception to the rule is if any extra
information is required for an X.28 pager. In this case a space then the extra information can follow the
number
When finished setting all options click on OK and the new settings will be immediately implemented.
There is no need to restart PMAC Plus.
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Setting the PMAC - SMS Modem
Select the communications port that the PMAC –
SMS modem is connected to and enter the
modem’s own number.
Selecting Active Security will only allow the
users that have been allocated within the User
Access Levels to use this modem.
Note: No other communications will be possible with
this modem
Using the Driver
The new comms handler adds a Technolog PMAC icon in the
Windows desktop task bar to show that it is running.
Left clicking on the icon brings up a small
menu allowing you to view the About box, or
the PMAC Communications Driver
Properties window (right). A double click on
the icon will also open the PMAC
Communications
Driver
Properties
window. This displays the current state of
communications activities.
In this example, there are three available
options: Local communications, a serial port
modem and a Psion NWL. You can see the
individual activity of the devices, and the
PMAC ID of the current sites they are
working on. The display can be scrolled if
there are too many modems to show on one
page. To view the com port, protocol or
telephone number for the appropriate
communication device then select the device
from the name column of the table.
The lower section of the page shows the overall communication statistics with the global number of
packets transmitted and global number of packets received.
Click on Set-up Comms to open the PMAC Communication Settings window and make any
required changes.
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Setting Program Exit Levels
Because PMAC Plus can be used to continuously monitor alarms from loggers and control systems,
there is a facility to disable the closing of PMAC Plus. By default, only the system manager can close
PMAC Plus. To allow other user levels to quit the program, the system manager must select EDIT and
EXIT LEVELS from the PMAC Main Window and select the user levels requiring closure authority.
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4
Planning the System
Initial Considerations
The installation of PMAC Plus and configuration of communications is only the first step in the
commissioning process. The program structure must be planned and site names, site identification
numbers and any required images created. Be aware that sometimes a chosen method may not be as
effective as anticipated - so do not be afraid to try a relatively simple system initially and refine it later
as your experience grows.
The first requirement is to decide how you are going to access your sites. There are two available
methods, as follows:
1. By opening the Site Database window from a PMAC window menu (UTILS - SITE DATABASE) or
just selecting the Site Database icon from the PMAC window menu, and selecting or entering
either a Site ID number or Site Name. This is the most straightforward, and the most commonly
used method of using PMAC Plus.
2. By using a graphical interface (see simple example below). This involves the use of a hierarchical
structure as follows:
•
A main image, showing the whole area of the system, is divided into geographical regions which
are made into Active Regions - see Active Regions later in this section.
•
Each Active Region is linked to a larger scale image showing the particular geographical region
in greater detail.
•
Each geographical region can be further divided into smaller geographical sub-regions, which are
again made into Active Regions.
•
Again, each Active Region is linked to a larger scale image showing the particular geographical
sub-region in greater detail.
•
After a suitable number of levels, dependant on site complexity and user preference, the Active
Regions in the most detailed image provide access to the individual sites shown on that image.
These give access to Task Lists (pop-up menus) which enable access to the more commonly
used site functions.
To access the graphical interface, either the PMAC Main window image can be replaced with the top
level image, or an area of the normal image in the PMAC Main window can be made into an Active
Region which is linked to the top level image.
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In active region editing mode, left clicking on active area displays a pop-up editing menu and right
clicking opens the linked, more detailed image window. Left clicking on a site active region displays a
pop-up editing menu complete with any set task list entries.
With active region editing disabled, left clicking on an active area opens the linked, more detailed
image. Left clicking on a site active region displays the task list for that site.
Notes:
1.
Active regions that are linked to a site are referred to as task lists.
2.
Active regions relate to the WINDOW in which they are generated and NOT to the IMAGE within the
window. Hence, if the image is changed, the active regions remain in the same locations within the
window.
If you plan to use a graphical interface, see below for details of the creation of suitable images and
their configuration and modification to form a structured navigation system within the database.
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Creating a Graphical Interface
Creating Bitmaps
PMAC Plus can handle a range of image types, dependent upon the software installed on a PC. The
most commonly used format is Windows Bitmap (BMP). BMP files can be created and edited using
the Windows Paint program. Images may be generated by various methods including manual creation
or mono/colour scanning.
Details on the creation of images are not provided in this manual although Technolog provide a
service for creating images from existing paper drawings.
Changing the Main Window Image
When using a graphical interface, the default logo and title image displayed in the PMAC Main Window
may be replaced by the complete area image you have created. Alternatively, an Active Region must be
created in the PMAC Main Window that is linked to a window containing the complete area image.
To replace the standard window image with the complete area image, run PMAC Plus with system
manager access and access the window you wish to display the area image. Select EDIT - SELECT
IMAGE from the menu bar; a file selection window opens. Move to the directory where the PMAC Plus
image (bitmap) files are stored, select your opening image then click OK. The image should fill the
window.
Active Regions
Once the images for the system have been created they can be integrated into the required ‘tree’ type
structure.
Images are linked using Active Regions, which can only be created or modified when PMAC Plus is
switched into a special editing mode.
Active Regions are areas in the PMAC windows, which responds to mouse clicks and allow you to
access a task list or zoom to a new window. Active regions 'pop-up' - the borders are highlighted when
the mouse pointer is over them. They can also be displayed by using the SHOW REGIONS command
in the PMAC window UTILS menu.
ACTIVE REGION EDITING MODE
To enable Active Region Editing:
•
•
Run PMAC Plus with system manager access.
Select EDIT - ACTIVE REGION from the menu bar.
Initially this may appear to have no effect, however returning to the EDIT menu will show that there is
now a tick symbol at the side of ACTIVE REGION indicating that the editing mode is operational.
Each time the ACTIVE REGION menu option is selected, the mode toggles between enabled and
disabled.
Linking Images Using Active Regions
To create a link between an existing image and a new image proceed as follows:
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•
•
•
Run PMAC Plus with system manager access.
Enable active region editing – see Active Region Editing Mode above.
With active region editing enabled a new region may be created. On the PMAC Current Window
image, position the mouse pointer at the top left corner of the region you wish to make active.
Click and hold the left mouse button down and drag the mouse pointer to create the box, which
will become the active region. When the box is the correct size, release the mouse button.
•
Check that the active region has been created correctly by moving the mouse pointer across the
area of the box. While the pointer is within the active region, the region should be displayed. If
this does not happen, the region may have been created too small, or it may have overlapped
another region, which is prohibited.
•
Assuming that the region has been created correctly, move the mouse pointer into the region and
click the left mouse button; a menu will appear. Select WINDOW from the menu.
•
Move the mouse pointer into the region again and click the left mouse button again to produce
the menu. This time, select ZOOM IN; this opens a new, blank window. Note that when making
this selection the WINDOW option has a tick against it, indicating that this active region has been
designated as a link to another image.
•
In the new, blank image select EDIT - SELECT IMAGE from the menu bar. In the file selection
window identify the image you wish to use and click OK. The selected image should appear
within the new window.
•
Select EDIT - WINDOW TITLE from the menu bar and enter the name for the new window.
Note: Windows should always be given titles. The title performs two important functions:
1.
When a window is minimised, the name is shown to allow easy access.
2.
The name is used when transferring active regions around the PMAC Plus structure.
Restoring Windows to Original Size
The image windows within PMAC Plus can be re-sized as required. However, this can often produce a
distorted image or a loss of detail. The ORIGINAL SIZE command in the UTILS menu restores
windows (and images) to their original size.
Modifying the Image Structure
RE-SIZING AN ACTIVE REGION
To Re-size an active region within a window:
•
Run PMAC Plus with system manager access.
•
Enable active region editing – see Active Region Editing Mode earlier in this section.
•
Move the mouse pointer into the region to be modified and click the left mouse button; a menu
will appear. Select REPOSITION REGION from the menu.
•
Position the mouse pointer at the top left corner of the position where you wish to re-locate the
region. Click and hold the left mouse button down and drag the mouse pointer to create the box,
which will become the active region. When the box is the correct size in the new position release
the mouse button.
•
Check that the active region has been created correctly in the new position by moving the mouse
pointer across the area of the box. While the pointer is within the active region, the region should
be displayed. If this does not happen, the region may have been created too small, or it may have
overlapped another region, which is prohibited.
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MOVING AN ACTIVE REGION TO ANOTHER WINDOW
To transfer an active region to a different window:
•
Run PMAC Plus with system manager access.
•
Enable active region editing - see Active Region Editing Mode earlier in this section.
•
Move the mouse pointer into the region to be transferred and click the left button; a menu will
appear. Select TRANSFER REGION from the menu.
•
A Transfer Region window (right) will appear showing
a list of windows that you may transfer to. Select the
desired window then click OK.
•
The target window will then be shown.
•
Position the mouse pointer at the top left corner of the
position where you wish to re-locate the region. Click on
the new location for the top left corner of the region,
drag the pointer to create a box of the required size and
release the mouse button.
•
Ensure that the region is still highlighted as
the mouse pointer passes over it. If this
does not happen, the region may have
been created too small, or it may have
overlapped another region, which is
prohibited.
DELETING AN ACTIVE REGION
If an active region has no sub regions it may be deleted.
•
Run PMAC Plus with system manager access.
•
Enable active region editing - see Active Region Editing Mode earlier in this section.
•
Move the mouse pointer into the region to be deleted and click the left mouse button; a menu will
appear (see previous page). Select DELETE REGION from the menu. If DELETE REGION is
greyed-out, then the region contains sub-regions, which must be removed before deletion is
allowed.
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Setting Up Sites Within Bitmap Images
Entering each site (registering it on the database) is normally a once-only operation (i.e., once a site
has been created it does not need to re-created at a later stage). It is recommended that all sites be
created using the Site Database window during commissioning of PMAC Plus.
Sites can then be added to the appropriate bitmap images (when the image structure is sufficiently
complete) by creating an active region and generating a task list linked to that active region - see
Creating a Task List below. Although generally located at the lowest level, site task lists may be
created in any PMAC Plus window. The creation of sites starts with the creation of a task list. The
introduction of the logger is highly dependent on the specific application, refer to the relevant section
for a more detailed explanation.
Creating a Task List
Creating a Task List for each site effectively programs the site with the ID number of the associated
logger. As the ID number is the same as the Site ID, creating the task list also links that site, as an
active region, to the site with that ID number which has already been created in the Site Database
window. Create a task list as follows:
•
Run PMAC Plus with system manager access.
•
Enable active region editing - see Active Region Editing Mode earlier in this section.
•
Position the mouse pointer at the top left corner of the position where you wish the site active
region to appear. Click and hold the left mouse button down and drag the mouse pointer to create
the box, which will become the site active region. When the box is the correct size in the new
position release the mouse button.
•
Check that the active region has been created correctly in the new position by moving the mouse
pointer across the area of the box. While the pointer is within the active region, the region should
be displayed. If this does not happen, the region may have been created too small, or it may have
overlapped another region, which is prohibited.
•
Move the mouse pointer into the active region and click the
left mouse button; a menu will appear (right). Select TASK
LIST from the menu and release the mouse button.
•
When the Task List window (right) appears click on QUICK.
•
In the Quick Task Generation window (below right) select the
logger type fitted at this site. Click on the ID box and enter the
Logger ID number (this must be the same as the PMAC Site
ID number - see Section 3 Commissioning PMAC Plus Registering Sites on the Database). Click on OK. When the
Task List window re-appears click OK again.
•
To check that the task list has been correctly created, move the mouse pointer across the area of
the box and click the left mouse button. In addition to the menu options normally seen when
editing active regions, the menu should start with relevant menu options, e.g. Pressure and flow,
or inlet and outlet.
•
Disable active region editing by re-selecting EDIT
- ACTIVE REGION from the menu bar. The
creation of the active region is now complete,
however the site must be entered into the
database before the region can be used - refer to
Section 5 Using the Site Database - Creating a
New Site.
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Modifying a Site Task List
•
Run PMAC Plus with system manager access.
•
Enable active region editing - see Active Region Editing Mode earlier in this section.
•
Move the mouse pointer into the active region and click the left mouse button; a menu will
appear. Select TASK LIST from the menu and release the mouse button. The Task List window
opens.
•
Selecting QUICK re-opens the Quick Task Generation window for the site and allows you to
change to a different logger type or to change the Logger ID number (this must remain the same
as the PMAC Site ID number - i.e. the Site ID number must also have been changed).
•
If you select a task in the Task List window, the following options become available:
• UP - click this to move the selected task one step upward in the list.
• DOWN - click this to move the selected task one step downward in the list.
• ADD - click this to add another task.
• EDIT - click this to edit the selected task.
• DELETE - click this to delete the selected task.
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5
Using The Site Database
Introduction to the Site Database
The Site Database is used for the management of all sites. It can be used to create, edit and delete
sites, to configure communications with specific sites (not global configuration), to access data relating
to each site, to display the data in graph and/or value table formats and also to control polling.
The Site Database is accessed through the UTILS - SITE DATABASE menu option in the PMAC
windows, or by clicking directly on the Site Database menu icon in the main menu toolbar
.
The Database window has a
menu bar and tool bar which
provide access to the site
database functions.
The window is split into four
key parts: Search, Site
Information, Poll Frequency
and Options.
Menu Bar Options
Notes:
1. Some menu bar functions may not be available to you if you have Normal Operator or Casual Operator
access.
2. Some menu functions are also available from the Tool Bar – see Tool Bar Options later in this section.
SITE MENU
New
Opens the Create a New Site window to enable the creation of new sites.
Save
Save changes to site details.
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Delete
Deletes a selected site. Provides option to delete site from database, delete
logger settings file for the site or delete data files for the site.
Poll Settings
Enables time of polling, retry options etc. to be set.
Exit
Closes the Site Database window.
TOOLS MENU
Edit Logger Settings
Edit logger settings opens the Logger Settings Editor for a selected site.
Alarm Wizard
Edit / configure high/low, and diurnal profile alarms in supported data
loggers.
Graph
Opens the Graph window with data from the selected site displayed in
graphic format.
Values…
Opens the Values window with data from the selected site displayed in a
table.
Index Viewer
view daily index readings sent to PMAC by index supported data loggers
HELP MENU
Index
Access to on-line help.
About
Displays the About PMAC Site Database window.
Tool Bar Options
Note: Some tool bar functions may not be available to you if you have Normal Operator or Casual Operator
access.
Opens the Create a New Site window to enable the creation of new sites.
Save changes to site details for the selected site.
Deletes a selected site. Provides option to delete the selected site from the database,
delete logger settings file for the selected site or delete data files for the selected site.
Edit logger settings opens the Logger Settings Editor for the selected site.
Edit / configure high/low, and diurnal profile alarms in supported data loggers.
Opens the Graph window with data from the selected site displayed in graphic format.
Opens the Values window with data from the selected site displayed in a table.
view daily index readings sent to PMAC by index supported data loggers
Displays the About PMAC Site Database window.
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Creating a New Site
The Site Database can be used to create new sites.
Use either the SITES - NEW menu option, or the
(right).
button to open the Create a New Site window
To create a new site, you must enter the PMAC Site ID,
Site Name, Reference, Type and Protocol. Please
remember when entering the Telephone Number for the
site that if you wish to use the predial prefix then you will
need to put a ~ symbol before the number.
By default PMAC Plus will identify the site type as
Permanent; this means that each time the logger is
downloaded, the data will be appended to the existing
file. Temporary sites are those where a new file is
created each time the logger is downloaded.
If a single protocol has been installed, PMAC Plus will
automatically select that protocol.
Note: PMAC Plus requires each logger to have a unique identification number (ID – Range 1 - 9999) which
is the same as the Site ID number. This ID is used by PMAC Plus to control the access to data; if two loggers
are given the same ID then this may result in invalid data.
You must enter a site name and reference; optionally, you may enter a telephone number or NUA (for
an X.28 PAD) - this is only required when the logger is connected to a telephone line.
If you want to use a pager you will have to select Call Pager to produce a tick in the box, then enter
the Pager Number and Pager Network.
Once all required details have been entered, click on OK. PMAC Plus will complete the creation of the
site.
Selecting a Site in the Database
To access a specific site using the Site ID, either:
•
click on the Search - Site ID box and type in the required ID. The search starts automatically as
you finish typing the ID number.
Note: The search is done on a numeric basis, thus if you type in 32, then site 32 will be found before, for
example, site 320.
•
open the Site ID drop-down list box, scroll to the required site and select it.
Accessing a specific site using the Site Name is similar to searching for a specific ID:
•
click on the Search - Site Name box and type in the required name. The search starts
automatically as you finish typing the name.
Note: It is only necessary to enter the minimum number of letters required to uniquely identify the site. For
example, if the database contains sites called JACKSON STREET and JAMES STREET, you only need to
enter JAC to find the first and JAM to find the second.
•
open the Site Name drop-down list box, scroll to the required site and select it.
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Editing a Site in the Database
The Site Database can be used to edit details of a site, as follows.
1. Access the site as described in Finding a Site in the Database, above.
2.
Modify the site details as required and either:
•
select SITE - SAVE from the menu bar, or
•
click on the
button.
Changing Autopolling Settings
Autopoll settings are only applicable when using a remote communications system, e.g. a telephone
line connected to a modem, which is attached to the PC. Poll frequency allows you to define when a
site will be contacted.
To add a new polling time for a site, click on the ADD button in the
Poll Frequency field. The Add Poll Time window (right) opens.
This offers the following polling options:
•
Hourly
•
Daily
•
A particular day in each week
•
A particular date in each month
Scroll through the list and select the required polling frequency from the listed options.
Notes:
1.
Polling of sites starts at the time specified in the SITES - POLL SETTINGS menu option and is executed
in ID order.
2.
Hourly polling is only performed while the ‘Hourly Poll’ program is running.
Changing Options
The Options field allows you to select from the available options as follows:
•
Use PMDATRAN
PMAC will export data to an external MDB database.
•
Index Only
For use with Technolog protocol loggers recording flow (e.g.
Newlog, Metrolog or Utilog) - requests the download of the
logger index only.
•
Suspended
Used to temporarily stop autopolling for a particular site without
deleting the other poll settings for that site. This option can be
set automatically.
•
Inbound Write
Used mainly with Utilog loggers that can be programmed to
dial in and transmit data automatically. This option enables the
data to be downloaded automatically.
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Deleting a Site
A site may be deleted using the SITE - DELETE menu option, or using the
button.
The Delete Site window provides options to delete the site from database, delete the site logger
settings file, delete the data files for the site, delete the AAPs or delete ancillary files (.MIF,.AIF,.IIF).
Select the required options and press OK.
If the data files are not deleted then the entry in the database will be removed but the data will remain
for later use.
Important Note: If data is deleted from the database, the data CANNOT be recovered.
Changing Global Polling Settings
Select SITES - POLLING OPTIONS to open the Poll
Settings window (below right).
The Poll Time is the time of day that the polling
operation will start (using 24-hour clock). PMAC will
contact all sites set for polling on the current day, in
ID order, until all required sites have been polled.
The Hourly Poll Settings select perform hourly poll
on its own or select also perform half-hourly polls,
then select the minute which you would like it to poll.
The Number of Retries allows you to define the
number of additional attempts to contact a site in the
event of communications problems.
Selecting the number Retries at end of poll is, in
the event of communications with a site failing,
PMAC waits until all other sites have been polled
before trying again. If this option is not enabled then
PMAC will retry failed sites. This sets the site(s)
into a suspended state, preventing them from
interfering with future immediately after clearing the
failed call.
If communication with a site fails completely, even after retries, PMAC has the option to Suspend
polling operations. Suspended sites must be cleared manually - see Changing Autopoll Settings,
above. If this option is not enabled, PMAC will not suspend sites.
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6
Alarms Wizard
Alarm Wizard is a new feature of PMAC designed for setting alarms on all Technolog data loggers
capable of remote communication. This includes Cello, Newlink and Utilog.
Various alarm combinations can be set including high, low and windowed alarms along with data
update on alarm and data send after alarm. The Cello also supports the more complex profile alarms.
In order to amend, send or save alarm settings, log onto PMAC with System Manager privileges.
Alarm Wizard is loaded by clicking on the Alarm Wizard
icon on your chosen site in the Site
Database. Upon loading, you will be presented with the screen below. This window is displayed
whenever Alarm Wizard is running. It has a menu bar and tool bar which provide access to Alarm
Wizard functions.
In order to set or edit alarms reliably, you should load the data file (.dat found in the pmac/data
directory) for your chosen logger and data channel.
(i)
Click on File-> Open and load the .dat file for the particular channel of the logger you wish to
create alarms for.
(ii)
You should now see one day of data for the chosen logger. Use the arrow keys to move around
the data or the scroll bars on the data axis.
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In the case of Cello, a red mark will be visible at the bottom of your screen of data. This is the current
dial-in time of the Cello.
File Menu
Open
Displays the Select Data File window to enable the user to choose
which channel to set/view alarms on.
Read from Local Logger
Reads the current alarm settings from the logger attached to the
communication port.
Send to Local Logger
Downloads the current alarm settings to the logger attached to the
communications port.
Send to Remote Logger
Sends the current alarm settings to the remote logger via the
appropriate modem. If the modem is currently in use, the details are
placed on the queue.
Exit
Exit the Alarm Wizard program.
View Menu
Toolbar
Ticked when enabled (Tool Bar displayed).
Status Bar
Ticked when enabled (Status Bar displayed).
Data
Ticked when enabled (Data displayed).
Zoom In
Zooms in on the Y-axis of the current data.
Zoom Out
Zooms out on the Y-axis of the current data.
Auto Scale
Automatically scales the Y-axis to provide the best possible fit for
the data currently being displayed.
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Logger Menu
View Settings
Displays the current global and channel settings for the chosen
logger.
Dialout Settings
Displays the current Dialout settings for the chosen logger, these
are: Enable regular wakeup / Dialout Numbers / Dialout Options /
data send frequency and Message check frequency.
Alarms Menu
Alarms Setup
Opens the Alarm Settings window. Enables the setting of high, low,
windowed and profile alarms (if applicable). Enables the changing of
dial in times and data on alarm.
Raise Profile
Raises the current alarm profile by 1/256 of the full scale.
Decrease Profile
Increase Deadband
Decreases the current alarm profile by 1/256 of the full scale.
Increases the current profile alarm deadband by 1/256 of the full
scale.
Lower Deadband
Decreases the current profile alarm deadband by 1/256 of the full
scale.
Channel Menu
Next
Displays the data on the next logged channel.
Previous
Displays the data on the previous logged channel.
Data Menu
Back one day
Moves the data back by one 24hr period.
Forward one day
Moves the data forward by one 24hr period.
Catch this Day
Uses the data shown on screen to create a Cello alarm profile. This
option is only suitable for very repeatable data.
Merge Data
Averages the current drawn profile with the data shown on the
screen. Repeatedly using this option will eventually give the same
result as Catch this Day.
Catch High Alarm
Identifies the highest data point shown on screen and sets the high
alarm at that value.
Catch Low Alarm
Identifies the lowest data point shown on screen and sets the low
alarm at that value.
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Help Menu
Show Welcome Screen
Selecting this option will enable the welcome screen to pop up when
the alarm wizard is opened.
Keyboard Map
Shows the shortcut keys for the Alarm Wizard (below).
About Alarm Wizard
Displays the version number for both the Alarm Wizard and PMAC
Plus.
Setting Alarms
All Alarms are set using the Alarms Setup option on the Alarms menu. This will display the Alarm
Settings window that contains four or five tabs depending upon the type of data logger you are setting
alarms for.
The Alarm time window enables the user to set a windowed period during which alarms are valid. This
period is set using the 24hr clock and is applicable to High and/or Low alarms.
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The Alarm levels window enables the user to set High and/or Low alarms. The alarm levels can also
be adjusted on screen. Regular Dial-out can be enabled disabled and windowed at a chosen time and
where appropriate the logger can be set to send index readings to the host PC along with the regular
data.
The Profile alarms window is only visible for Cello alarms. Form here, the user can set the value of the
deadband outside which an alarm will be triggered. The ‘Alarm’ / ‘Alarm to Normal’ / ‘Current’ status
alarm can also be enabled if required. Current alarms are used in conjunction with Modulo.
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Data on Alarm enables data send via Data Call or SMS, Send Modulo profile, Just alarm, Alarm + data
for this channel, Alarm + data for all channels when the alarm state occurs. Along with follow up data
at predetermined intervals as appropriate.
Once alarms are set, press OK. The selected alarms will appear on screen. Alarms are shown in red
around the data in blue. Windowed alarms are shown in red dashed lines. Cello profile alarms are
shown in orange dashes with the corresponding deadband limits above and below in red solid lines.
The profile can be adjusted from the default flat line at zero, by drawing on top of the data.
Adjustments can be made either by returning to the Alarm Setup window or by altering the alarms
(drag and drop) on screen. Following on from any adjustments a message will be displayed at the top
of the screen stating ‘This profile has not been sent to the Logger’.
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Once you are satisfied with the alarms, send the setting information to the Logger. This can be done
locally or remotely.
Locally, click on File -> Send to Local Logger.
Remotely, click on File -> Send to Remote Logger.
At this point you may also be requested to save the alarms details to the .lgr file. PMAC will contact
Newlink, Utilog and other PSTN loggers immediately. An SMS message containing alarm details is
sent to the Cello and will be received at the next wake-up time. When alarms are received by the data
logger, an acknowledgement is sent to PMAC. This confirmation is visible at the top of the Alarm
Wizard screen.
It is important that Cello alarms are set with great care as many messages may be wasted if the alarm
limits are set inappropriately.
Cello profile alarms are not supported for Cellos before Version 3.33.
When using Profile alarms, Cello has a single byte to store the deadband range. This is independent
of the recording type. For example:
Typical settings would be
Pulse significance = 0.01 CUM
Logging rate = 15 minutes
1 pulse in 15 minutes = 0.04 cum/hr
255 pulses (1 byte) in 15 minutes = 10.2 cum/hr
Please note, 10.2cum/hr is the range of the deadband, this actually gives +/- 5.1 cum/hr above and
below the profile.
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Dialout Settings
This window allows you to set the dial-out
numbers, wake-up options and alarm
configuration.
Dial out numbers
The "PMAC Dialout" numbers are for any
logger with an internal or external PSTN
modem.
The "SMS Data" number is the number of
the host PC’s communication device (i.e.
GSM modem).
The "Modulo Number" is used for Cellos that
are part of Modulo control systems only.
Regular Wake-Up Options
This section allows you to enable/disable the
logger's regular wakeup and also set the
time you want the logger to wake up. You
can set the time of the wake-up by using the
up and down arrows next to the hour and
minute boxes. To enable a regular wake up
you must place a tick in the "Enable regular
wake-up" box.
Data Send Frequency
This allows you to set when and how regularly you would like the logger to send data. The options are
daily/weekly/monthly with the hourly option. If the hourly option is chosen, you can tell the logger to
sync with midnight or sync with regular dial out time (set on previous window). You can also set the
day of the week or month that the wake up is to happen using the drop-down box.
Check For Messages
(Cello only) – This section allows you to set when you would like the logger to check for messages.
The options are daily or hourly for Cello version 3.43 and later. If it is set to send data hourly you
can set it to sync with midnight or sync with regular wake up time.
Options
Use data call for regular wake-up tells the logger to wake-up and use a data-call to contact and send
data to PMAC. This is the default (and only) option for Newlogs and Utilogs, but Cellos should
normally be set to Use SMS for regular wake-up.
For Cellos that are set to use SMS messages, more options are available:
•
•
Send latest data - This tells the logger to send its latest data at the normal data-send wakeup time.
Send index values - This tells the Cello to send the index values for all relevant channels at
the normal data-send wake-up time.
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•
•
Send error log entries - Cellos maintain a log of network and other errors. This option tells
the Cello to send the error-log when there is something new to send at the normal data-send
time.
Synchronise clock with network - This option lets the Cello maintain its internal clock
using the GSM network. The Cello will trim its clock's minutes and seconds to match the
GSM network, but will maintain the user-set clock hour.
When using SMS messages for regular data sending you can set the Message Wait Time. This is
done by clicking on the drop down box and selecting a time between disabled and 600 secs.
The message wait time sets the length of time the Cello stays awake listening for commands from
PMAC. This is normally left at the default 120 secs, but on sites where data gaps are appearing it may
be useful to increase this to 300 or 600 seconds. This time includes the time it takes for the Cello to
send all of the data and other messages that it needs to transmit.
If you would like the unit to repeat sending latest data, you can now select the Retry sequence this
can be Single or Repeat every 2 hours.
Once all changes have been made in the window, clicking Ok will write the changes to the attached
logger and close the window. Clicking Cancel will exit the window without making any changes to the
logger.
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7
Site Information Report
The Site Report Window
When selected, each site is displayed inside the Site Report window.
The Site Report View window has a menu bar and tool bar that provides access to the functions
required to use the Report files.
Menu bar options
FILE MENU
New (Ctrl + N)
Creates a new, blank PMAC report document.
Open (Ctrl + O)
Opens a saved PMAC report.
Save (Ctrl + S)
Saves the current displayed PMAC report.
Save As
Saves the current displayed PMAC report with a different name and into a
different directory if required.
Copy to Clipboard
Copies the current displayed report for pasting into another document – e.g. A
Clipboard.
Print
Prints the current displayed report.
Print Preview
Displays a preview of the page to be printed.
Print Setup
Enables printer selection and set up.
Recent File
Lists recently accessed files.
Exit
Closes the Report program.
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REPORT MENU
Comment
Opens Report Comment window - allows attachment of comment to selected
log.
Columns
Allows addition and deletion of topic columns in report windows.
Criteria
Opens Criteria window for the selected log type - allows setting of criteria
appropriate to the log type. Allows filtering out of unwanted entries.
Sort
Opens the Sort window - allows selection of primary and secondary sort
parameters.
Show SQL
Displays the underlining Structured Query Language (SQL) statement that is
created from the options selected in the columns and the sort and filter options.
Normally only used in support of the software.
VIEW MENU
Toolbar
Ticked when enabled (Tool Bar displayed).
Status Bar
Ticked when enabled (Status Bar displayed).
WINDOW MENU
New Window
Opens a new Report window of the currently selected type.
Cascade
Cascades multiple windows.
Tile
Tiles multiple windows.
Arrange Icons
Re-arranges minimised Report windows within Report View window.
Open windows
All open windows are listed at the bottom of the menu.
HELP MENU
Index
Access to on-line help.
About Pmacrept…
Displays the About PMAC Site Info Report window.
Tool Bar Options
Note: Some tool bar functions may not be available to you if you have Normal Operator or Casual Operator
access.
Opens the New window - enables opening of a new alarm, comms or user log.
Enables selection and opening of a previously saved view of a log.
Saves a view of a selected log. If previously unsaved, opens Save As window.
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Opens Report Comment window - enables attachment of comment to selected log.
Enables addition and deletion of topic columns in report windows.
Opens Criteria window for the selected log type - enables setting of criteria appropriate to
the log type.
Opens the Sort window - enables selection of primary and secondary sort parameters.
Opens Print window - enables printing of selected log.
Displays the About PMAC Log Reporting window.
The Site Information Report is accessed through the UTILS - SITE INFO REPORT menu option in the
PMAC windows, or by clicking directly on the Site Info Report icon in the main menu toolbar
.
The Site Information Report is used to view each sites details that have been stored in the site
database.
The options as described above in the menu bars can be used to filter all of these sites to create a
report of a selected few. This is done by selecting the columns that you wish to be viewed using the
columns option in the REPORT menu. Then the sites can be filtered by selecting the CRITERIA option
in the REPORT menu and selecting the criteria you wish to view i.e. Sites with an ID between 1000
and 2000 etc…
Once you have gathered all of the sites you wish to view in the report. You can now Save/Copy or
Print the document by selecting the appropriate heading from the FILE MENU.
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8
Downloading Data
Local Data Retrieval Sites
These are sites, which are not connected to a telephone line or other remote communication system.
Data is recovered either by connecting the loggers directly to the PC or by use of a data retrieval unit
such as a Psion II, Psion Workabout or Datamaster.
The Local Comms Window
To open the Local Comms window, select UTILITIES - LOCAL COMMS from a PMAC window menu,
from the main menu toolbar.
or select
The window is divided into several pages representing the available local comms devices. These can
be accessed by clicking on the “tabs” running along the top of the window.
Note: Only those tabs appropriate to enabled devices will be available. Other devices can be added by
enabling them in the Comms Setup window; changes will only be applied when the Comms Setup
window is closed.
Download Data from a Logger
This page allows access to a Logger connected directly to a communication port on the PC by an
appropriate cable. The Local Page in the Comms Setup window must be set to an appropriate COM
port, otherwise the tab will not be shown - see Section 3 Commissioning PMAC Plus - Configuring
Communications.
•
Connect the logger to the PC.
•
Open the Local Comms window
(right) and click on the Logger
tab.
•
Click on Read Data.
•
The Local Logger Download
window (right) appears and
displays the progress of the
download.
Click on Show Details if further
information is required. This
includes Site Name, PMAC ID,
Logger Type, Logging Status,
Data File Start/End and Logger
Download Start/End. The Local
Comms window will reappear
when the transfer is complete.
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Logger Window Options
Logger Setup
From the PMAC Local Communications menu click on the button labelled Setup logger. This menu
will vary depending on which specific logger you are using, although the main headings will be the
same.
Section
8.1
8.2
8.3
8.4
8.5
8.6
8.7
8.8
8.9
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8.1
General Settings
This window shows general information and settings from the attached logger. It also allows you to
stop and start the logger, set the clock and change some basic settings.
Start logger – After setting up all of the functions of the logger click on Start Logger to start the
logger logging. If the logger is logging the "start logger" button changes to "stop logger".
Logger Time – Clicking on Sync to PC Time will synchronise the time on the logger to that of the
PC.
GPS Protocol ID – This allows you to give the logger a specific ID. If you have a number of loggers
at one site sharing a telephone line, you can communicate with each one separately by giving each
of them a unique ID.
Timebase – Accessed by clicking on the drop down box and selecting a set time for the logger to
wake up. At each time base ‘beat’ the logger checks its configuration to find out whether a
measurement should be taken and responds accordingly.
Time resolution - Defines the shortest time interval in which an event can be recorded. This can be
set to either 1 or 10 seconds.
Store mode – This can be set to either Rotating store (when a channel's memory is full of recorded
data, the oldest day of data is deleted and the new data is stored in its place), Or Store ‘til full (The
logger stops logging when any channel's memory is full).
(After setting these options you must click on Update Logger to update the logger with your
settings. If this is not done the settings will be lost when you leave the window).
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8.2
Setup Notepad
This function allows you to edit all the logger's Notepad fields e.g. Site Name, Site ID, PMAC ID,
Channel Name and Range. This is done by first clicking on the field you wish to edit, then changing
its details as required in the Field Editor and clicking on Save. Alternatively once a field is edited,
clicking on the next notepad field to be edited will save the change to the screen.
When all required changes have been made, click on Write Notepad to update the logger's
memory.
Clicking Cancel at any time will close the window and will not make any changes to the logger.
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8.3
Configure Logger
The following window will appear, allowing you to find and choose a configuration file. The window
gives a brief description of the function of the configuration file selected and will also remember the
last directory that configuration files were read from, cutting down the time it takes to browse for the
files in future.
Select the required configuration file and click on the Open button and the following window will
appear.
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When the computer establishes communications the following window will be displayed whilst the
logger is being configured.
This will be followed by the confirmation of transfer window indicating a successful configuration
process.
At this point the logger has now been successfully configured for the application and is ready to be
set-up.
You now have the opportunity to Configure Another logger. This is useful if you have a number of
loggers that you are trying to set up using the same configuration file. If you need to use a different
configuration file you will have to click close and start the process from the beginning.
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8.4
Setup Channels
This window allows you to edit the channel names and logging settings. The Logger's overall
Timebase can be changed (see section 4.1.1). This selection will affect the logging rate of all of the
channels because each channel logs at a multiple of the Timebase. You will see that as the
Logger's Timebase is changed, the logging rates for all channels will change correspondingly.
Clicking on a channel will show its settings and allow them to be edited in the lower section. You can
change the Channel Name by entering it in the channel box provided. From here you can also
change the Channel Rate by clicking on the drop down box and selecting the rate required for that
channel. If available, the logger's Threshold and Index values can be edited.
Once channel settings have been edited, clicking on either “save" or another channel in the list will
update the screen with the edited details.
To write the changes to the logger and close the window, click on Update Logger. Clicking on
Close will close the window without making any changes to the logger.
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8.5
Setup Live Input
The "Setup Live Input" window is an excellent way of checking the installation wiring prior to setting
the logger logging.
The window shown below will appear after clicking the Setup Live Inputs button:
Live input
reading value
Note
The software may report “Not Available yet” if the logger has not yet taken a reading. This may
happen if the logger has just started logging and has not yet reached its first logging interval.
Prev Channel,
Next Channel:
When using multi-channel loggers this option allows selection of the channel
to be read. The channels will roll-over, so clicking Next Channel when the
last channel is being viewed will display the input for the first channel (the
reverse is also true).
Read Input
Initiates a Read on the selected Input.
Set Input
Allows an Offset to be set for either the zeroing of a pressure transducer
before installation, or matching an input with an external meter.
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8.6
Dial-Out settings
This window allows you to set the dial-out numbers, wake-up options and alarm configuration.
Dial out numbers
The "PMAC Dialout" numbers are for any logger with an internal or external PSTN modem. Cellos
can also use these numbers if either the advanced wake-up is set to "Data-Call" or advanced
channel alarm settings are set to "Dial-Out".
The "SMS Data" number is the number of the host PC’s communication device.
The "Modulo Number" is used for Cellos that are part of Modulo control systems only.
Regular Wake-Up Options
This section allows you to enable/disable the logger's regular wakeup and also set the time you want
the logger to wake up. You can set the time of the wake-up by using the up and down arrows next to
the hour and minute boxes. To enable a regular wake up you must place a tick in the "Enable regular
wake-up" box. There are Advanced Settings that can be used (explained in section 4.1.6.1).
Alarm Configuration (First you must highlight the specified channel)
With the Alarm configuration section there are two functions to fill in.
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•
Alarm Settings – This allows you to "enable", "disable" or "window" the high and low alarms
for the selected channel. If you are enabling alarms you can set the threshold for the high
and low alarms to become active. The Advanced Settings are explained in section 4.1.6.2.
•
Alarm Window Times – This allows you to set the start and end alarm window hours. This
only has an effect on channels using “windowed” alarms. These channels will only generate
alarms during the alarm window period.
After setting these options you must click on Update List. This will update the list with your settings.
Cancel List Edits will cancel any changes made since the alarm channel was clicked-on.
Once all changes have been made in the window (including the advanced options described below),
clicking Update Logger will write the changes to the attached logger and close the window. Clicking
Cancel will exit the window without making any changes to the logger.
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8.6.1
REGULAR WAKE UP OPTIONS - ADVANCED SETTINGS
There are six main sections within the
"Advanced Dial-Out Settings" window:
•
•
•
•
•
•
Send Data
Check Messages
Dial Out Communications Mode
Modem Configuration
Auto Answer Configuration
Dial Out Retry Mode
(Some of these options may not be
applicable depending on the logger type
and version).
Send Data – This allows you to set when and how regularly you would like the logger to send data.
The options are daily/weekly/monthly with the hourly option reserved for Cello version 3.43 and
later. If the hourly option is chosen, you can tell the logger to sync with midnight or sync with regular
dial out time (set on previous window). You can also set the day of the week or month that the wake
up is to happen using the drop-down box.
Check For Messages (Cello only) – This section allows you to set when you would like the logger to
check for messages. The options are only when sending data, or daily/hourly for Cello version
3.43 and later. If it is set to send data hourly you can set it to sync with midnight or sync with regular
dial out time. You can also set the hourly frequency.
Dial-Out Communication Mode – This allows you to set the Dial-Out communications mode that
you would like the logger to use.
Use data call for regular wake-up tells the logger to wake-up and use a data-call to contact and
send data to PMAC. This is the default (and only) option for Newlogs and Utilogs, but Cellos should
normally be set to Use SMS for regular wake-up.
For Cellos that are set to use SMS messages, more options are available:
•
•
•
•
Send latest data - This tells the logger to send its latest data at the normal data-send wakeup time.
Send index values - This tells the Cello to send the index values for all relevant channels at
the normal data-send wake-up time.
Send error log entries - Cellos maintain a log of network and other errors. This option tells
the Cello to send the error-log when there is something new to send at the normal data-send
time.
Synchronise clock with network - This option lets the Cello maintain its internal clock
using the GSM network. The Cello will trim its clock's minutes and seconds to match the
GSM network, but will maintain the user-set clock hour.
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When using SMS messages for regular data sending you can set the Message Wait Time. This is
done by clicking on the drop down box and selecting a time between disabled and 600 secs.
The message wait time sets the length of time the Cello stays awake listening for commands from
PMAC. This is normally left at the default 120 secs, but on sites where data gaps are appearing it
may be useful to increase this to 300 or 600 seconds. This time includes the time it takes for the
Cello to send all of the data and other messages that it needs to transmit.
Modem Configuration –
This is for any logger with an internal or external PSTN modem. The
user should only change these settings under guidance from
Technolog.
Within this section you must highlight which modem is in use:
•
•
X.28 Radio Pad
“AT” Modem
Then what type of dialling you would like to use:
o
o
(Utilogs Only)
Dial even if no dial tone
Use pulse dialling
Then which timing is going to be in use:
•
•
UK pulse dial timing (67/33)
US + Canada timing (61/39)
What type of answer tone is in use:
o
o
Use 2100HZ answer tone
Use guard tone in answer mode
Then what HZ tone is in use:
• 1800HZ Guard Tone
• 500HZ Guard Tone
Auto Answer Configuration (Utilogs Only) – This allows you to set the auto answer configuration
that you would like the logger to use:
•
•
Number of rings before answer – use the drag down box to select.
The length of the answer window – use the (up and down) arrows to set the Start
and End time.
Dial Out Retry Mode (All logger Types) - This allows you to set the Dial retry mode you would like
the logger to use:
•
•
Single Sequence
Repeat every 2 hours
Close - This closes the window and saves the changes made to the screen.
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8.6.2
ALARM CONFIGURATION - ADVANCED SETTINGS
Select either:
•
•
Send alarm using a data call
Send alarm using an SMS
When using SMS you have a choice of:
•
•
•
•
Send Modulo profile alarms
(if the Cello is part of a control system).
Just alarm – send no data
Also send latest data for this channel
Also send latest data for ALL channels
If you would like the unit to repeat sending latest
data put a (tick) in the box.
If you have selected to repeat sending latest data, use the drop down boxes to set the Number of
repeats and the Interval between the repeats (mins) and then click the Close button.
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8.7
Cello Event Log
The Event Log allows you to view all of the events that have been logged by the Cello.
This window is for advanced use to diagnose GSM network problems. The information in the log is
useful to Technolog so it should only be cleared if not needed.
The log shows the date/time/signal strength and status for each event.
You have the opportunity to Clear the log by clicking on the Clear Log button at the bottom of the
window. This will update the attached logger's memory.
Click Close to close the window.
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8.8
Cello Diagnostics
This window allows you to view useful Cello
information that is often used for installation
and maintenance.
Get SMS Messages
By clicking on Get SMS messages, the unit will
wake up and automatically start listening for
any incoming messages for new instructions and
updates.
The window will show the communications
progress and will show errors or received
messages in easy-to-view form.
Send Latest Data
By clicking on Send Latest Data, the unit will
wake up and automatically send any data that
has been recorded up to this period directly to
PMAC for reading
The window will show the communications
progress and will show errors or received
messages in easy-to-view form.
Re-Read Cello Details
This function allows you to re-read all of the
unit details and shows an up-to-date list giving
you a more accurate view of the diagnostics.
There are 2 pages of information so use the
scroll bar on the right to see all of the cello
settings.
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8.9
Download LGR File
(Logger Settings Editor)
PMAC Lite will display the window shown below
whilst it downloads the current Logger settings.
When the above has been completed, the
logger settings editor will be displayed as
shown below.
All of these settings are available through other
setup screens.
The settings options may be altered at this point. This is carried out in the usual window manner, by
clicking the option boxes down arrow and selecting the required option by clicking on it with the
mouse pointer.
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When all the required alterations to each tiled window have been made, i.e. each channel, dialout
settings and the global settings window, the logger settings editor can be closed in the usual
windows fashion by clicking on the cross in the right hand corner of the logger settings editor
window. The options menu shown below will now appear.
This is the point at which all of the previous changes made using the logger settings editor will be
stored. Using the mouse pointer, click on the Write Changes to Logger check box. This will insert a
tick in the box (it may also “tick” other boxes. If you wish to change these, just re-click on them to
“set” or “reset” the option). Finally, “click” on the OK button.
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This will be followed by the updating logger window.
The updating will then be complete and communications will finish.
At this point the logger is now set with the required channel names (descriptions), scaling, site name
and PMAC ID. Please note that the PMAC ID field is only required if you are going to subsequently
use PMAC Plus software with the datalogger in question.
Other Menus
Reset Logger allows the ID of an E5565 protocol logger to be permanently set, and resets the
logger. This only works with E5565 protocol loggers e.g. Newlog4, Autowat 4.
Help brings up the PMAC Lite communications help window.
About tells you the version number of the PMAC Lite Communications Module. This information
may be helpful if you are having problems with local communications using PMAC Lite.
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Download from a Psion Workabout
This page allows communication with a Psion Workabout running Dragons. It allows the downloading
of DAT files and the creation of Dummy DATs as well as the uploading of configuration files.
Reception of NWL files is done with the Psion NWL page.
To enable this page, the Workabout page must be set up in the Comms Setup window. If the
Workabout is to be connected to the PC on COM1 or COM2, then the setting can be left at Auto,
which is recommended. Otherwise select one of the other settings. Using the “None” option will
disable Workabout Comms.
Ensure that the Remote Link settings on the Workabout are correct before downloading (Refer to the
Dragons User Guide for further information).
•
Connect
the
Psion
Workabout to the PC.
•
Open the Local Comms
window (right) and click on
the Workabout tab.
•
Either:
Click on Select Loggers if
the data from several
loggers is stored, select
the required one(s) and
then click on Read, or
Click on Read All Data.
•
The Read Data from
Workabout window (right)
appears and displays the
progress of the download.
Click on Show Details if
further
information
is
required. This includes
Site Name, PMAC ID and
Status.
Progress for
current channel
•
An on-screen report is generated when the transfer is complete.
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Workabout Window Options
READ ALL DATA
Reads all the data from the Workabout and stores it in PMAC. Entries will be created in the site
database if they do not already exist and Logger files will be created and updated as necessary.
When Select Loggers is selected, this button changes to a Read button which enables data to be
read from a selected logger or loggers and stored in PMAC.
Note: The data files used can be on any of the Workabout packs (Solid State Disks - SSDs) – they will be
found automatically.
DELETE ALL DATA
Deletes all logger entries and data from the Workabout.
When Select Loggers is selected, this button changes to a Delete button, which enables data from a
selected logger or loggers to be deleted from the Workabout.
SELECT LOGGERS >>
Interrogates the Workabout and then displays a list of the loggers whose data it holds.
SEND CONFIG FILE
Allows a configuration file, supplied separately to PMAC, to be uploaded onto the Workabout in order
that it can be used with Dragons.
LEAVE DUMMY DATS
Deletes all data from the Workabout but leaves a small element of a data file, which contains the
date/time of the most recent data stored on the PC for that file. This then allows Dragons to only
download the latest data required from a logger. Hence reducing download time. See below for details
of Dummy DATs.
CREATE DUMMY DATS
Allows Dummy DAT files to be created from scratch on the Workabout. See below for details of
Dummy DATs.
Dummy DAT Files for Dragons on the Psion Workabout
Dummy DAT files are a way of ensuring that, when using Dragons to read data from a logger, only the
required data is read from that logger rather than all data on the logger. This will decrease read time
considerably in most circumstances, and also enables more loggers to be read before the data must
be transferred to PMAC because less memory is needed for each site.
To use the system, after reading data from a Workabout, instead of clicking on Delete Data or Delete
All Data, click on Leave Dummy DATs. This will delete the data from the Workabout but leave a datafile element for each channel containing the end time of the data.
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It is also possible to create the dummy DATs on a new Workabout, before going to the sites. This
would normally only be done once per Workabout.
To do this, click on the Create Dummy DATs button. The Create Dummy DATs window (below) is
displayed.
Select the sites that are needed as dummy DATs and move them into the Selected Sites list using
the Add> and Add All>> buttons.
Once the sites are in the Selected Sites list, click on Create Dummy DATs to contact the Psion
Workabout and create the dummy DATs on the Pack selected in the Target Drive box.
Click on Save As to save a set of sites to disk; this can be retrieved when required using the Open
button. The lists can be sorted by clicking on the column headers. Using this system, pre-defined
‘Retrieval runs’ can be created and added to work lists when required.
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Download from a DTU
This page allows access to a Datamaster or RUS Data Transfer Unit (DTU), connected directly to a
communication port on the PC by an appropriate cable.
Connection is via the same COM port used for Logger connection, but the E5565 protocol must have
been installed with PMAC Plus.
Note: If a Datamaster is being used then ensure the display is on before commencing any download
otherwise download cannot be achieved.
•
Connect the DTU to the PC and press any key on the Datamaster.
•
Open the Local Comms
window (right) and click on
the DTU tab.
•
Either:
Click on Select Loggers if
the data from several
loggers is stored, select
the required one(s) and
then click on Read, or
Click on Read All Data.
•
The Datamaster Data
Download window (right)
appears and displays the
progress of the download.
Click on Show Details if
further
information
is
required. This includes
Site Name, Site ID and
Download Status. Double
clicking on an entry in the
Details box displays more
information about that
site’s transfer.
Current site
progress
% Of total sites
completed
The window remains on display to enable transfer status to be viewed until Close is selected.
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DTU Window Options
READ ALL DATA
Reads all the data from the DTU and stores it in PMAC. Entries will be created in the site database if
they do not already exist and Logger files will be created and updated as necessary.
When Select Loggers is selected, this button changes to a Read button which enables data to be read
from a selected logger or loggers and stored in PMAC.
DELETE ALL DATA
Deletes all logger entries and data from the DTU.
When Select Loggers is selected, this button changes to a Delete button, which enables data from a
selected logger or loggers to be deleted from the DTU.
SELECT LOGGERS >>
Interrogates the DTU and
then displays a list of the
loggers that are on it, as
shown in the example below.
Individual sites can be
downloaded
and
deleted
using the Read and Delete
buttons.
The View Settings button will
display the logger settings for
the selected logger. These
settings are those historically
recorded by the DTU and
hence cannot be modified and
written back.
When Select Loggers is
selected, this button changes
to a Hide Loggers button,
which returns the display to
the Local Comms window as
shown on the previous page.
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Psion II / Workabout NWL File Download
This page allows GPS Protocol data files (.NWL files) to be received from a Psion Organiser II running
GPS or a Workabout running Dragons. It also allows configuration files to be sent to a Psion Organiser
II.
To enable this page, the Psion NWL page must be set up in the Comms Setup window.
•
Connect the equipment to
the PC.
•
Open the Local Comms
window (right) and click on
the Psion NWL tab.
•
Click on Receive Data.
•
The Psion II + Workabout NWL File
Download window (right) appears
and displays the progress of the
download.
Note: At this point, you must initiate
the transfer of files from the Psion.
The method used for this will depend
on the type of Psion in use.
Click on Show Details if further
information is required. This includes
File Name, Status, Channel, Channel
name, Site ID and Site Name. Double
clicking on an entry in the Details box
displays more information about that
site’s transfer.
The window remains on display to
enable transfer status to be viewed
until Close is selected.
Download
progress
NWL Window Options
RECEIVED DATA
Puts the Local Comms module into a mode where it is waiting for data to be sent to it from the
other device.
SEND CONFIG FILE
Sends a configuration file supplied separately to PMAC to the attached Psion Organiser II.
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Download from Disk
This page allows data and logger files to be loaded into PMAC from a floppy or hard disk or across a
network.
•
Insert the floppy disk into the PC disk drive, connect the hard disk, or establish the network
connection, as applicable.
•
When the Local Comms
window appears (right),
click on the Disk tab.
•
Either:
Click on Select Loggers
if the data from several
loggers is stored, select
the required one(s) and
click on Read, or
Click on Read All Data.
•
Select the drive to import
data from and click on
OK.
•
The Read Data from Disk
window (right) appears and
displays the progress of the
download.
Click on Show Details if further
information is required. This
includes ID, Site Name and
Status.
Double clicking on an entry in
the Details box displays more
information about that site’s
transfer.
Download
progress
The window remains on display to enable transfer status to be
viewed until Close is selected.
Disk Window Options
READ ALL DATA
Reads all the data from the disk or network file and stores it in PMAC. Entries will be created in the
site database if they do not already exist and Logger files will be created and updated as necessary.
When Select Loggers is selected, this button changes to a Read button which enables data to be
read from a selected logger or loggers and stored in PMAC.
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DELETE ALL DATA
Deletes all logger entries and data from the disk or network file.
When Select Loggers is selected, this button changes to a Delete button, which enables data from a
selected logger or loggers to be deleted from the disk or network file.
SELECT LOGGERS >>
Interrogates the disk or network file and then displays a list of the loggers that are on it. This is similar
to the DTU display above.
Automatic Remote Data Retrieval
When the PC is equipped with a modem, or modems, PMAC Plus can be configured to download data
automatically from any sites where the logger is connected to a telephone line. For further information,
refer to Section 5 Using the Site Database as follows:
•
Creating a New Site - includes information on entering a logger telephone number and
communication protocol when appropriate as each site is created on the database.
•
Changing Autopoll Settings - covers setting a polling frequency and the available polling option
for each site.
•
Changing Global Autopoll Settings - describes the global polling settings, which apply to all
remote data retrieval sites. The options include the start time for daily polling activity, the number
of retries allowed and the option to delay retry for failed sites until completion of all other polling
activity. It also enables failed sites to be suspended and removed from future polls until the
suspension is cleared manually.
Manual Remote Data Retrieval
When the most recent data is required from a remote data retrieval site, a manual update can be
selected using either the LINE - UPDATE DATA menu options in the Graph window or the UTILS MANUAL POLL menu options in the PMAC Plus window as follows:
To Update Data from a Specific Site
1.
Obtain a data graph for the site - see 7 Graphs and Values - Graphs.
2.
From the LINE menu select UPDATE DATA. PMAC Plus will automatically contact the logger on
that site and retrieve as much new data as possible, updating the graph as the data is
downloaded.
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Manual Poll
In certain circumstances there may be the need to obtain vast quantities of data from a number of
sites. If the user was to download each site individually then this may take a large amount of their time
and be a very tedious task. A more feasible way to download data from these sites is to us the Manual
Poll Program.
Available from the Utils Menu from the main window this function can only be used by users with
normal or system access.
FILE
The first step to using the Manual Poll is either creating a new file or loading an
existing file. This can be achieved by using the File command from the Menu Bar
or selecting an appropriate icon.
EDIT
After creating an appropriate file or loading an existing file then there may be
alterations you wish to perform to the list by removing some of the files or adding
others. Using the Edit command from the Menu Bar or using the icons you can
cut out sites, copy them and then paste then to a new file.
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OPTIONS
Once the file has been created or loaded and all amendments made to the list, you will be at the stage
of activating the list. Selecting Options – Activate or simply clicking on the traffic light icon will start
the processing.
Another feature available is the clearing of errors that may occur during the polling process.
To clear these them select Options – Clear Errors. If there are no errors currently within the list then
this option will be blanked out.
The third feature available in the options selection (Only available with E5565 protocol loggers) allows
the user to synchronise the clock in the logger to the clock on the PC. This can be done by clicking on
the Option – Synchronise Clock and this will place a tick mark next to this option.
Note: If the time difference is greater than the logging rate then previous data points may be replaced or
succeeding data points may be missed.
The fourth feature available allows the PC to receive
an up to date version of the .lgr file. The file may have
been modified by another PC using remote comms or
by using a local comms instrument. To activate this
feature click on Option – Update LGR.
The last feature may be important if the user wishes to
define the colours used for the different areas of the
processing of the manual poll. The user can define
colours of different areas of the screen from the colour
of text, titles and backgrounds.
SOURCES
There is a choice of four different lists that sites can be obtained from.
They are: •
Site List
•
Exception Group
•
Control Group
•
Windows
Once a site has been found on the appropriate list than the user needs to highlight the site and drag it
to the main list or double click on the option.
VIEW
On the Manual poll screen there is a tool bar located at the top of the screen which contains the
buttons and at the bottom of the screen there is the status bar. These can be added or removed from
the screen by ticking the option at the side of each.
HELP
This option gives the user access to About Pmanpoll, which allows the user information to
the version of this software module. Another way to access this is by double clicking on the
question mark icon. This information should be noted if any problems occur and relayed to
any person contacted at Technolog.
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9
Graphs and Values
Graphs
The default format for displaying site data within PMAC Plus is as a graph.
Opening the Graph Program from PMAC Plus
To run the Graph program from within the PMAC Plus program, either:
•
select the required site in the Site Database window and:
• select TOOLS - GRAPH from the menu bar, or
• click on
•
in the tool bar.
from a graphical interface, select View from the task list for the required site.
If there is only one data channel available at the selected site, the Graph program will open and
display a Graph window with a graph showing the data from the selected site - See The Graph
Window, later in this section.
If several data channels are available, a Select Channel window (right) will open
first to allow you to select the required channel. Select the required channel and
click on OK to open the Graph program with the selected channel data displayed.
Opening the Graph Program Outside PMAC Plus
The Graph program can also be run as a stand-alone program without the PMAC Plus program being
open. In this case, as a specific site has not already been selected, you have to select the data to
display as a graph.
You can run the Graph program in this way by:
•
locating the graph program file (graph.exe) in Windows Explorer or any similar utility program and
double clicking on it, or
•
by clicking on a (previously created) shortcut on the Windows desktop, or
•
by running it from a command line such as the Run command in the Windows Start menu.
When any one of these methods is used to open the Graph program, a Select Data File window
(right) is displayed.
Click on the Site tab and select the site from which you
wish to view data from the list of available sites.
Click on the Files tab and select the data file you wish
to view.
If several data channels are available, click on the
Details tab and select the required channel to display.
The Graph program will then open with the selected
data displayed - See The Graph Window, later in this
section.
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Opening a Graph Outside PMAC Plus
There is another way to view a graph of a .nwl or .dat file. Simply locate a file using Windows Explorer
and double clicking on the selected file. The graph of the file should appear but with limited access to
functions available within the Graph program. This is a more convenient method if just wishing to view
an individual file.
Note: Files can only be graphed on machines that currently have PMAC installed on them.
The Graph Window
Menu Bar
Tool Bar
Line Key
Display
Area
Status Line
The Graph window is split into five main parts:
•
Menu bar
•
Tool bar
•
Line key
•
Display area
•
Status line
This is detachable and can be dragged to either side, or to the
bottom, or can be floating.
This is used to control the appearance of individual items in the display area.
If a line is selected, right clicking with the mouse opens a Line menu to
provide immediate access to Line functions.
This is where data is displayed as a graph or summary. Right-clicking
here produces a menu of options for changing the view of the data.
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Summary Display
In addition to displaying the data as recorded, PMAC Plus can display a summarised data table for a
selected line. Refer to Lines - Line Settings below.
Menu Bar Options
Notes:
1.
Some menu bar functions may not be available to you if you have Normal Operator or Casual
Operator access.
2.
Some menu functions are also available from the Tool Bar – see Tool Bar Options later in this
section.
FILE MENU
New (Ctrl + N)
Creates a new, blank PMAC graph document.
Open (Ctrl + O)
Opens a saved PMAC graph (.pmg format).
Save (Ctrl + S)
Saves the current displayed PMAC graph (.pmg format)..
Save As
Saves the current displayed PMAC graph (.pmg format) with a different name
and into a different directory if required.
Copy
Copies the current displayed graph for pasting into another document – e.g.
Word, Wordpad etc.
Print
Prints the current displayed graph.
Print Preview
Displays a preview of the page to be printed.
Print Setup
Enables printer selection and set up.
Recent File
Lists recently accessed files.
Exit
Closes the Graph program.
LINE MENU
(Applicable to a line currently selected in the Line Key)
Settings…
Opens the Line Settings window. Enables setting of line style and colour, units,
line type, summary options, line lock, information display and links between
data files (to form a single file). See Lines – Line Settings, later in this section
for further detail.
Update Data
Allows you to request a one-off download of the most recent data available at
the site at the time of the request. Only applicable to sites connected to the
telephone line.
Continuous Update Data
Abort Comms
Allows you to request continuous download of new data from a site as it
is recorded. Only applicable to sites connected to the telephone line.
Cancels communication activity.
Add Statistical Line… Displays either a mean, maximum, minimum or standard deviation line as
required (only if data is available).
Add Line…
Adds another data line to the current graph from the file.
Duplicate Line
Duplicates a selected line, which is shown in a different colour.
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Hide Line
Hides a selected line - line is shown with superimposed X in the Line key.
Remove Line
(or Delete key) Removes a selected line.
Define Columns…
Enables columns to be added to or removed from information display in the Line
Key. Also enables lines to be moved and/or saved as defaults.
Add Info Column
Adds “Value at Pointer” column to information display - shows value of data at
the mouse position. Mouse position time is shown on the status bar.
Values
Opens the Values window with data for selected line displayed as a table of
values.
Export
Opens the Export Options window - enables configuration of selected data into
.CSV format for export either to a file or to the Windows Clipboard.
Break File
Enables division of current data file into two (newer and older) data files from a
set date and time.
Edit Calculation
Opens the Edit Calculation window - enables the performance of calculations,
which may include data from other data files and/or appropriate constants.
Summarise
Opens the Summarise window, which shows average, highest, lowest and total
values over a defined summary period.
Selecting this function allows you to view flow data in a bar chart form.
FlowDist
VIEW MENU
Zoom Out
Increases the range of the X-axis, Y-axis or both axes (graph is made smaller in
the selected axis or axes)
Move
Moves the display left, right up or down as required.
Time Scale
Enables time scale unit to be set as month, week, day, 4 hours or 2 hours.
Divisions
Provides the following options:
Add Time Division (Ctrl + 1)
Remove Time Division (Ctrl + 2)
Add Y Division (Ctrl + 3)
Remove Y Division (Ctrl + 4)
Small Expansion
Expands the time (F3) or Y-axis (+) by one factor (i.e. time scale from day to
week).
Small Compression
Compresses the time (F4) or Y-axis (-) by one factor (i.e. time scale from week
to day).
Bookmark
Set
Temporarily stores the present program settings (i.e. the X-axis and Y-axis
scales).
Recall
Recalls program settings temporarily stored by the Set command (above). This
function is particularly useful if you wish to take a close look at a data point then
return to a broader view.
Autoscale Y-Axis
Automatically scales Y-axis to best fit in window for current data.
Zoom On
Enables zoom (decreases range of selected axis - graph is made bigger) on
Left axis, Right axis or Both axes.
Division Resolution
Enables resolution to be changed to Low, Medium or High as required for
optimum reproduction on your printer.
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Annotate
Generates vertical or horizontal annotation boxes - text can be inserted or
edited and boxes can be re-positioned as required. See Annotations, later in
this section for further detail.
OPTIONS MENU
Set Range…
Enables definition of display start time, time range and Y-axis range as
required.
Set Title
Enables editing of window title – the title is included in any print out.
Copy Graph to Clipboard
Start-up Settings…
Copies graph to clipboard for pasting into Template editor or Profile
Editor.
Defines start-up time range and toggles auto scaling of data on or off.
HELP MENU
Index
Access to on-line help.
About Graph…
Displays the About Graph window.
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Tool Bar Options
Note: Some tool bar functions may not be available to you if you have Normal Operator or Casual Operator
access.
Zoom Out - increases the range of the X and Y-axes (graph is made smaller in both axes).
Zoom Out X - increases the range of the X-axis (graph is made smaller in the X-axis).
Zoom Out Y - increases the range of the Y-axis (graph is made smaller in the Y-axis).
Left - moves the display left.
Up - moves the display up.
Down - moves the display down.
Right - moves the display right.
Recall - recalls program settings temporarily stored by the Set command (below). This
function is particularly useful if you wish to take a close look at a data point then return to a
broader view.
Set - temporarily stores the present program settings (i.e. the X-axis and Y-axis scales).
Month - sets time scale unit to month.
Week - sets time scale unit to week.
Day - sets time scale unit to day.
4 Hour - sets time scale unit to hours in 4 hour steps.
2 Hour - sets time scale unit to hours in 2 hour steps.
Autoscale Y-Axis - automatically scales the Y-axis to best fit in window for current data.
Show Value at Pointer - adds “Value at Pointer” column to information display - shows
value of data at the mouse position. Mouse position time is shown on the status bar.
Add Line(s) - adds another data line to the current graph.
Remove Line - removes a selected line.
Update Data - allows you to request the most recent data from the site. Only applicable to
sites connected to the telephone line.
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Moving Around Graphs
Use the following buttons to move around a displayed graph:
Button
Key
Action
Left cursor
Shift+Left cursor
moves graph one division left.
moves graph one full width left.
Right cursor
Shift+Right cursor
moves graph one division right.
moves graph one full width right.
Up cursor
Shift+Up cursor
moves graph one division up.
moves graph one full height up
Down cursor
Shift+Down cursor
moves graph one division down.
moves graph one full height down
Zooming in and Out
Zoom In
To zoom into a graph, move the mouse cursor to one corner of the area to be enlarged in the display
area. Press and hold the left mouse button and drag a box to enclose the required area and release
the button. The selected area will be enlarged to fill the display area.
Zoom Out
There are a number of methods with which can be used to zoom out of graphs, as follows:
Click on the appropriate Zoom Out
select the required option.
button or select ZOOM OUT from the VIEW menu and
Zoom Back
Click on the Recall
button or select SET STATE - RECALL from the VIEW menu to zoom back to
the last set range - see VIEW -SET STATE in Menu Bar Options above and Set in Tool Bar Options
above. If a range has not been set, the graph will revert to the defaults used when it was first opened.
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Setting Ranges
The SET RANGE option in the OPTIONS menu enables the following display range parameters to be
configured.
Start Time
Enables start time and date (i.e. the time at the origin of the graph) to be set.
Time Range
Enables definition of the amount of data to be displayed.
First, define the division size, i.e. hour, day, month, etc. Then define the number of divisions. For
example, setting “day” and “4” defines a covered range of 4 days.
Y Range
Enables the scaling of the Y-axis to be set by entering the required start and end values.
Note: If more than one measurand is being displayed, then it is possible to enter separate scaling for each
Y-axis.
Setting to Standard Ranges
In the tool-bar there are a number of buttons, which are used to set the size of the time axis divisions,
as follows:
or keyboard M sets time scale unit to month.
or keyboard W sets time scale unit to week.
or keyboard D sets time scale unit to day.
or keyboard 4 sets time scale unit to hours in 4 hour steps.
or keyboard 2 sets time scale unit to hours in 2 hour steps.
Increasing/Decreasing the X-Axis
A quick way to increase or decrease the X-axis is by using the F3 or F4 keys. F3 will decrease the
scaling while F4 will increase. These changes are made in smaller steps compared to the Standard
Ranges.
Auto-Scaling the Y-Axis
To set the Y-axis to the best possible fit for the data which is currently being displayed, either:
•
click on the Autoscale Y-Axis
•
select AUTOSCALE Y AXIS from the VIEW menu
button, or
The program scans the currently viewed page of data and scales the Y-axis to display all data points.
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Lines
Line Key
The line key (located immediately below the tool bar) shows all lines used in the display and indicates
what each line colour represents. Right clicking on a line displays a menu of options for that line - see
Line Settings, below.
The key also provides additional information not shown in the display area. The information topics
displayed can be configured using the DEFINE COLUMNS option in the LINE menu.
Defining Column Information
There may be applications where more accurate details are required to define the data obtained.
Using the define columns function will allow the user to add a greater understanding to the graph and
its data. Below is the list of possible columns that can be added.
Note: If too many of the options below are used then the scroll bar will appear viewing all the defined
columns may be difficult.
Individual column widths can be changed as required by clicking and dragging the heading.
Dragging the headings can change the column widths and right clicking on a line will allow display a
menu of options for that line.
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Line Settings
To re-configure Line Settings, either:
•
right-click on a line in the line key, or
•
select the line in the Line Key and then select SETTINGS from the LINE menu to display the
SETTINGS menu.
This provides access to the following options:
LINE STYLE
This enables the colour and format of the line to be set by selecting from the available options. A
sample of the line is also displayed.
Note: Dotted and dashed lines are particularly useful when printing multiple lines of data on a monochrome
printer.
UNITS
This enables data to be displayed in units other
than those in which it was originally recorded.
Select the new unit from the available options.
Notes
1. Not all unit conversions are available; PMAC Plus
will only display those that are.
2. User-defined conversions can be added.
3. It is not possible to change the units stored in the
file.
SAVING A LINE TYPE
After a user has modified the line type they may wish to save the setting. Selecting LINE TYPE tab
from the line setting menu can do this. When the user has reached this screen they should select the
CREATE NEW button. A second window will appear allowing the user to select a name for the line
type.
When the user has entered the name required
then select OK. To save all the changes made
then select SAVE from the Line Settings Window.
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SUMMARY
In addition to displaying the data as recorded, PMAC Plus can display a summary line for a selected
line.
The Period, Day Start and Type of summary must be selected. Available summary types are Total,
Mean, Maximum or Minimum; when appropriate, Standard Deviation is also available. Selecting
Duplicate alongside the chosen type will generate a new line on the graph to display the selected
summary data.
Summary
line details
Standard
data line
details
Summary Line
(This example
shows mean)
Standard
data line
INFO
The Info tab displays a list of additional information about the data file. An operator does not normally
require the displayed information.
LINE TYPE
The Line Type option enables you to group
together common classes of lines, depending on
the input parameter. Having done this, it makes it
a simple matter to modify the display of all lines
within a class at the same time.
For example, you may initially decide to show all
inlet pressures in red and all outlet pressures in
blue. If all lines within each parameter are
grouped, the colour of all inlet pressure lines can
then be changed to black at the same time if
required.
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LOCKED
This feature allows you to Lock (i.e. freeze) the position of a line for a given time period, to allow data
from one time period to be compared with another. For example, a displayed week of data could be
locked, and then the display could be moved to show a different time period - the locked display is still
displayed (in a contrasting colour) - allowing the data for the two periods to be compared directly onscreen.
Standard data
line details
Locked
data line
details
Standard data line
(Blue higher line in
this example)
Locked data line
(Red lower line
in this example)
By default the locked time and date will be that currently displayed, however you may choose
alternative times and dates using the controls available.
The Duplicate option creates a new, locked line and keeps the original.
Note: Locked lines are scaled on the Y-axis in the usual way.
LINKS
This option enables several data files to be joined together and displayed as a single line or saved as
a single file. The files may be in .NWL or .DAT format, and the two formats may be mixed.
For each linked file, PMAC displays the file name, the priority, the period for which data is available
and any possible errors; some error may occur when linking files because of different resolutions,
PMAC Plus attempts to indicate the worst possible error.
When a LNK is being displayed, the files are searched for data from the highest priority to the lowest.
Where data is missing in one file and a file of a lower priority available for that period, it will fill the gap
with the lower priority data.
It is important that the highest priority file of a set of linked files is the most recent DAT file to ensure
that scaling information is preserved when data is downloaded at a later date.
The options available are as follows:
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•
Add
Allows a link to another file to be included
•
Remove
Allows a link to another file to be removed
•
Create DAT
Consolidates all linked files into a single DAT file
•
Save LNK
Saves link information for future use in the form of a .LNK file. This
file just contains pointers to the files included. It can be displayed
as a graph, but if any files are missing or have been moved, it will
not display.
•
Up
Increase priority of a selected link
•
Down
Decrease priority of a selected link
Moving Lines from the Line Key
Lines from a graph Line Key can be dragged onto other graphs and also on to the desktop or into
another folder. Dragging into a folder or on to the desktop will copy the file.
Data files (.DAT or .NWL), .SUM files, .LNK files and .PMG files can also be dragged from a folder or
the desktop onto a graph.
Annotations
To add a horizontal or vertical annotation to a graph, either:
•
right-click on the graph and select ANNOTATE and then select VERTICAL or HORIZONTAL
•
select ANNOTATE from the VIEW menu and then select VERTICAL or HORIZONTAL
The position of the annotation line and/or text box can be changed by clicking and dragging to the new
position – the cursor changes to either
or
when this is possible.
To edit text, either double-click on the callout text box or right-click and select Properties from the
menu. The Annotation Settings window opens and enables text editing. To add multiple lines of text,
press Ctrl - Enter to start a new line.
To delete an annotation, right-click on the text box and select DELETE from the menu.
Note: Annotations are saved in a .PMG file and can be printed with a graph.
Graph Embedding
There may be need by the user to define data within a document. The facility of graph embedding will
be a perfect solution for the user in such a situation. This allows the user to copy a graph from the
PMAC Plus graph program to a word processing package.
For the example below the Microsoft Word processing package was used.
•
The first stage to ensure both PMAC Plus and the Word are both running on the relevant PC.
•
From the graph in PMAC plus select the FILE – COPY from the menu bar.
•
Now in the Word document click on the position where the graph will be placed.
•
Then select EDIT – COPY SPECIAL from the menu bar in Microsoft Word.
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•
The graph selected will now be visible in the Word document. The special feature of this is that if
the user is to double click on the graph within the document then the PMAC Plus graph program
will activate and allow the user to alter the graph. E.g. update etc to the user’s specification and
all highlights will now be inserted into the graph within Microsoft Word.
Edit Calculation
This function enables two or more sets of data values to be combined into a single set of data values
by developing a calculation. The calculation can include addition, subtraction, multiplication and/or
division involving data sets and/or constants, as required. This is useful, for example:
•
to find a total flow, the flows from multiple sites could be added together, or
•
to find the pressure drop down a length of pipe, the pressure at the supply point could be
subtracted from the pressure at the low point.
The system can even be used to calculate corrected flow.
The calculation result can be displayed on screen or saved as a .SUM file for later viewing.
Note: In the equation, the items, constants and data are shown in green, operators are shown in black and
parentheses in blue.
To perform a calculation, from the Graph window:
1. Select a required line to start the calculation from the Line Key and select EDIT CALCULATION
from the LINE menu.
The Edit Calculation window (right) will
open. The selected site is shown as “a” in
the upper text box and is detailed in the
lower boxes.
Click on “a”. At this point the right hand buttons become available, enabling an item to be added
(second data file) or the current item to be edited or deleted. Alternatively, right click on the item
to open a menu with the same options. If a range, which is too low, is selected, then the data may
be shown incorrectly.
The site name, measurand and units for the calculation can each be chosen and a range can be
set. It is recommended that the default range be accepted initially. When the data has been
viewed, a lower range may be selected to increase the resolution of the data.
If too low a range is selected, then the data may be shown incorrectly.
2. Click on Insert Item. The Insert Item
window (right) appears.
Select the required operation and then
either select File and enter or select the
required second file, or select Constant
and insert the constant.
Click on OK.
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3. The Edit Calculation window (right) reopens with the calculation displayed.
At this point, further items (data files) can
be inserted into the calculation, or any
selected part of the calculation can be
edited or deleted, using the right hand
buttons.
When the calculation is complete, click on OK to view the calculated data or click on Save SUM
File to save the new data as a .SUM file for later viewing.
Example of a Flow Correction
To calculate Corrected Flow you need to have Pressure, Temperature and Flow data files.
The equation is:
Qc = Qa x (P / Pr) x (Tr / T) x (Zr / Z)
Where
Qc
Qa
P
Pr
T
Tr
ZI
Zr
is the Corrected Flow
is the measured Flow
is the measured pressure
is the reference pressure
is the measured temperature
is the reference temperature
s the compressibility
is the reference compressibility
Pr, Tr, Zr and Z are all constants so the equation becomes:
Qc = Qa x (P / T) x K
This can be coded as: -
a x (b/c) x e
Where
a
b
c
e
Flow data file
Pressure data file
Absolute temperature sum file
Constant
Where ‘Absolute Temperature Sum File’ is defined as: -
(a+b)
a
b
Temperature data file in Celsius
273.15
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Viewing a SUM File
To view a .SUM file, either:
•
with PMAC Plus running, double-click on the file in Windows Explorer, or
•
with the PMAC Graph program running and a site selected, select LINE - ADD LINE, click on the
File tab and choose the required .SUM file from the list.
The .SUM file will be displayed.
Editing a SUM File
With a .SUM file displayed, the Edit Calculation facility is available and can be used to edit the
calculation used to produce the .SUM file.
To add, edit or delete items, follow the procedure detailed in Edit Calculations, above.
PMG Files
A displayed graph can be saved, using the SAVE or SAVE AS commands from the FILE menu. The
graph is saved as a .PMG file, which contains the current configuration details for the graph and a
reference to the data file(s). It does not contain the data. PMG files have default names and can be
loaded automatically with the associated graph if the names are used. Saving as a .PMG file is
especially useful when a particular section of data, configured in a particular layout, needs to be
viewed at a later date.
With the Graph window open, a .PMG file can be opened using NEW and OPEN from the FILE menu.
Assuming that the referenced data file, or files, is/are still available on the PC, the graph will be
displayed as saved.
The most recently viewed .PMG files are listed in the FILE menu for quick access.
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Printing Graphs
Graphs may be plotted on any Windows supported printer or plotter. To print a graph proceed as
follows:
1. Display the region to be plotted in the window.
2.
Select PRINT from the FILE menu.
3.
Select the required printer from the list.
4.
Click on Options and set up the printer options.
5. Press the Print button.
Only printers already configured in Windows are available. If a required printer does not appear on the
list, then it will need to be installed using the Windows Settings - Printers functions.
Print Preview
Select PRINT PREVIEW from the FILE menu. The graph is shown as it will be printed. It can be
printed directly from this window.
Updating Data
Note: Update Data and Continuous Update Data functions are only applicable to sites where the logger is
connected to a remote communications system.
Update Data
To select a data update, either:
•
Select UPDATE DATA from the LINE menu, or
•
Click on Update Data
in the tool bar.
The command requests the latest data from the logger. Any new data is down loaded from the logger.
You are notified when download is complete and prompted whether the graph should be re-scaled to
show the new data.
Continuous Update of Data
This is similar to the Update Data function, except that the telephone connection is maintained until
Stop Update is pressed.
While the continuous update is in operation the graph will display each new data point as it is
recorded. This is useful when a critical operation is occurring at a site and it is important to obtain the
latest data as soon as it is available.
Caution:
The communication with a site does not time-out, even when the screen saver
comes into effect, so it is possible for very long phone calls to occur by accident.
Another problem that will occur is the vast reduction of the life of the battery within
the datalogger. It is recommended that hourly polling be used in place of
continuous update in most situations and even then used sparingly.
Continuous Update cannot be used for more than one graph at a time.
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Exporting Data (Graphs)
Data may be exported to the Windows clipboard or as a
file to another program for further work; the range of
data currently displayed in the Graph window is
exported.
The function creates a “comma-separated-value”
(.CSV) information file. .CSV data is in the form of a text
file and is accepted by most DOS and Windows
spreadsheets.
To export data:
1.
Select the EXPORT function in the LINE menu.
The Export Options window (right) opens.
2.
Select the required destination - Clipboard or File.
Select the number of decimal places to use for the exported data.
Choose whether to include: • Time Axis Values – This will include a date/time column in the spreadsheet.
• No Data as Blank Lines – If there are any gaps in the data then the spreadsheet will produce a
blank in the list of data.
• Decimal Days Calculated from 1900 – This option is best used when recalculating the date with the
facilities within the chosen format. (For further information see the example below)
Choose the format - Excel or Lotus 123.
3.
If save to Clipboard is selected, the data is exported to the Windows Clipboard. From there, it
can be pasted directly into a Windows spreadsheet (e.g. Excel).
Depending on the data and logging rates, only small amounts of data can be transferred this way typically a few days.
4.
If save to File is selected, the data is saved to a .CSV file which can then be imported into the
spreadsheet. The amount of data that can be exported in this way is normally only limited by your
disk space. However, in some spreadsheets there is a limitation on the number of lines displayed;
this may then require multiple exports.
Note: CSV files can be very large so do not forget to delete the .CSV file after the import into the
spreadsheet.
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An Example of Decimal Days Calculated from 1900
Note: The following is an example of ‘Decimal Days Calculated from 1900’ processing through Microsoft
Excel after the Export File has been created.
After selecting the date in the time axis value column then selecting Format – Cells – Date – and then
an appropriate format which includes both the date and time the following results are achieved.
Before
After
Values
The Values function displays individual data readings and summaries for defined periods from a
selected site.
To display Values, either:
•
select the required site in the Site Database window and:
• select TOOLS - VALUES from the menu bar, or
• click on
in the tool bar.
•
from the Graph window, select a line and then select VALUES from the LINE menu.
•
Right click on a .DAT or .NWL file and select VALUES.
Summary Display
As an alternative to listing each item of data, simple statistical analysis (for example, mean value over
six hour periods) can be performed on data and single summary values can be derived for set time
periods. The available summary periods will vary with the data recording rate.
This feature is useful for finding daily totals, minimum flows etc.
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The Values Window
The Values window displays a column of dates and times followed by the corresponding readings.
Menu Bar Options
Note: Some menu bar functions may not be available to you if you have Normal Operator or Casual
Operator access.
FILE MENU
Options…
Opens the Options window - enables definition of the displayed range and
units. If a Summary is selected, enables selection of summary period and Lines
(if not already enabled).
Print
Prints the current table. Available options include insertion of a Subtitle and
setting of the period to print.
Export
Opens the Values Export window - enables configuration of selected data into
.CSV format for export either to a file or to the Windows Clipboard.
Graph
Opens the Graph window with the data displayed as a graph.
Exit
Closes the Values window.
HELP MENU
Index
Access to on-line help.
About Values…
Displays the About Values window.
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Setting Options
1.
Select OPTIONS from the FILE menu.
The Options window (right) opens.
2.
In the Range region, set the required
range of data to be displayed.
If a Summary display is required, click
on the Summary drop-down box and
select the required summary period.
3.
In the Lines region,
required display formats.
select
the
4.
In the Units
required units.
select
the
5.
When settings are complete, click on
OK.
region,
Printing Values
A Values table may be plotted on any Windows supported printer or plotter. To print a table, proceed
as follows:
1.
Display the region to be plotted in the
window.
2.
Select PRINT from the FILE menu. The
Print Options window (right) opens.
3.
Select the required printer from the list.
4.
Enter a Subtitle to appear on the print
if required.
5.
Select the required Period to Print.
6.
Click on Options and set up the printer
options.
7.
Press the Print button.
Only printers already configured in Windows
are available. If a required printer does not
appear on the list, then it will need to be
installed using the Windows Settings Printers functions.
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Exporting Data (Values)
Values data can be exported to the Windows clipboard or as a file for use in other programmes.
The function creates a “comma-separated-value” (.CSV) information file. .CSV data is in the form of a
text file and is accepted by most DOS and Windows spreadsheets.
To export Values:
1. Select the EXPORT function in the FILE
menu. The Values Export window (right)
opens.
2.
Select the required
Clipboard or File.
destination
-
Select the Period to save.
Choose whether to use decimal days.
3.
If save to Clipboard is selected, the data
is exported to the Windows Clipboard.
From there, it can be pasted directly into
an appropriate Windows program.
4.
If save to File is selected, the data is saved to a .CSV file which can then be imported into a
spreadsheet. The amount of data that can be exported in this way is only limited by your disk
space.
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10
Viewing Log Files (Log Report)
Log Files
PMAC maintains three log files, which are used to monitor the operation of the software. They are:
•
Alarm Log
contains a list of alarm conditions that have occurred, including
those received from loggers, together with their present state.
•
Comms Log
records all communications transactions with remote sites.
•
User Log
contains a record of the basic operation of PMAC Plus, including
program start and stop times.
The Log View Window
When selected, each type of log file is displayed inside the Log View window.
Alarm Log
window
Log View
window
The Log View window has a menu bar and tool bar that provides access to the functions required to
use the log files.
Menu Bar Options
Note: Some menu bar functions may not be available to you if you have Normal Operator or Casual
Operator access.
FILE MENU
New Log… (Ctrl + N) Opens the New window - enables opening of a new alarm, comms or user log.
Open… (Ctrl + O)
Enables selection and opening of a previously saved view of a log.
Close
Closes a selected log.
Save (Ctrl + S)
Saves a view of a selected log. If previously unsaved, opens Save As window.
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Save As…
Saves a view of a selected log, with a different name and into a different
directory if required.
Print…
Opens Print window - enables printing of selected log.
Print Preview
Displays a preview of a printable log.
Print Setup…
Enables printer selection and setup.
Recent File
Lists recently accessed files.
Exit
Closes the Log View window.
EDIT MENU
Copy (Ctrl + C)
Copies a log to the clipboard.
Zoom >
Enables Zoom In or Zoom Out view of selected log.
Show >
Selects Next or Previous page (when appropriate).
Select All
(Alarm log only) - Selects all lines on the current page of the report.
Select All
Unacknowledged
Alarms
(Alarm log only) - Selects
current page of the report.
Acknowledge Alarm
(Alarm log only) - Acknowledges a selected alarm.
Delete Old Entries
Enables deletion of all records BEFORE a specified date.
Acknowledge A
Alarms
(Alarm log only) - Acknowledges all alarms immediately.
all
unacknowledged
alarms
on
the
Note: This is NOT recommended for normal use.
REPORT MENU
Comment
Opens Report Comment window - allows attachment of comment to selected
log.
Columns
Allows addition and deletion of topic columns in report windows.
Criteria
Opens Criteria window for the selected log type - allows setting of criteria
appropriate to the log type. Allows filtering out of unwanted entries.
Sort
Opens the Sort window - allows selection of primary and secondary sort
parameters.
Show SQL
Displays the underlining Structured Query Language (SQL) statement that is
created from the options selected in the columns and the sort and filter options.
Normally only used in support of the software.
VIEW MENU
Toolbar
Ticked when enabled (Tool Bar displayed).
Status Bar
Ticked when enabled (Status Bar displayed).
WINDOW MENU
New Window
Opens a new Log window of the currently selected type.
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Cascade
Cascades multiple windows.
Tile
Tiles multiple windows.
Arrange Icons
Re-arranges minimised Log windows within Log View window.
Open windows
All open windows are listed at the bottom of the menu.
HELP MENU
Index
Access to on-line help.
About PMLOGREP
Displays the About PMAC Log Reporting window.
Tool Bar Options
Note: Some tool bar functions may not be available to you if you have Normal Operator or Casual Operator
access.
Opens the New window - enables opening of a new alarm, comms or user log.
Enables selection and opening of a previously saved view of a log.
Saves a view of a selected log. If previously unsaved, opens Save As window.
Enables zoom Out view of selected log.
Enables zoom In view of selected log.
Selects Previous page (when appropriate).
Selects Next page (when appropriate).
Opens Report Comment window - enables attachment of comment to selected log.
Enables addition and deletion of topic columns in report windows.
Opens Criteria window for the selected log type - enables setting of criteria appropriate to
the log type.
Opens the Sort window - enables selection of primary and secondary sort parameters.
Opens Print window - enables printing of selected log.
Displays the About PMAC Log Reporting window.
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Accessing a Log
To open a log:
1. Select LOG REPORT from the UTILS menu in
a PMAC window.
2.
The PMAC Log View window opens with the
New window (right) inset.
3.
To start a new log, select the required type from
the New window and click OK.
4.
To open a previously saved log, close the New
window, select OPEN from the FILE menu and
select the required log.
Alarm Log
Alarm Log
window
Log View
window
Alarm Sources
Alarms can be originated by a logger and can be generated by a variety of events, depending on the
logger set up (Set up using the Logger Settings Editor). For example, alarms could indicate door
switch activation, logged pressure dropping below a set value or the logger battery charge falling
below minimum. The alarm is passed through the modem/telephone link to the PC.
Note: Logger alarms can be generated from all E5565 protocol loggers and from GPS protocol Utilog and
Newlink loggers. All other GPS protocol loggers cannot produce alarms unless connected to a “Dialog 377”
unit.
There are also many internal alarms, which can be generated by the PMAC program. For example,
failure to poll a certain logger (Communication Failure alarm), failure to open a comms port on the PC
etc.
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Receipt of an Alarm
On receipt, each alarm is displayed in an Alarm Banner window (which has a red background) and in the
Alarm Log window (printed in red). The Alarm Banner window is always shown on top of any other open
window; it can be moved around the screen as required but will return to its original position if a new alarm is
presented.
The Alarm Banner window always displays the last received alarm of highest priority. If the displayed
alarm is acknowledged (see Acknowledging Alarms, below), the window will display the next
received alarm of highest priority which is unacknowledged. The Alarm Banner window is removed
only when all alarms in the Alarm Log have been acknowledged.
Acknowledging Alarms
The requirement to acknowledge alarms is designed to ensure that the operator is aware of an alarm
condition, which may need a response.
To acknowledge an alarm, select it from the Alarm Log window with the mouse and then select
ACKNOWLEDGE ALARM from the EDIT menu. This will change the log entry from red to shaded and
change the entry in the Priority column to "Ack".
If there are several alarms present in one call, a separate entry will be placed in the Alarm Log for
each alarm.
Notes:
1.
Casual operators cannot acknowledge alarms.
2.
The use of the ACKNOWLEDGE ALL ALARMS option in the EDIT menu should be avoided unless
there are many obsolete alarms which do not require an individual check and response – in this case
you are recommended to “Select All Unacknowledged Alarms” and acknowledge each alarm
individually.
Alarm Log Columns
The columns displayed in the Alarm Log are configured using the COLUMNS option in the REPORT
menu. The information recorded in each column is configured using the CRITERIA option in the
REPORT menu.
The following column options are available:
ALARM DATE - ALARM TIME - RECEIVED DATE - RECEIVED TIME
The Alarm Date and Alarm Time columns show the date and time, as recorded in the logger, that an
alarm occurred.
For alarms which do not have the occurrence date and time recorded in the logger (e.g. Power Supply
alarms), the time of receipt of the alarm is placed in the Received Date and Received Time columns.
Note: Entries are normally listed in the Alarm Log in chronological order. However, alarms which do not
have an occurrence date and time may be recorded out of order because the alarm may be received (and
entered in the log) some time AFTER it was generated.
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SITE ID AND SITE NAME
These columns record the Site ID and Site Name for each alarm.
CTRL GRP - CONTROL GROUP NAME
These columns display the Control Group to which the site generating an alarm is assigned.
ALARM DESCRIPTION
This column shows a text-based description of the alarm.
PRI
The Alarm Priority column indicates one of the following states:
H High priority alarm which has not been Acknowledged
L Low priority alarm which has not been Acknowledged
A An alarm which has been Acknowledged
AAP EXECUTED
This column lists any Alarm Action Programs (AAPs) which were executed as a result of the alarm.
AAPs can perform a variety of tasks such as raising control pressure on a site, sending the alarm to a
message pager etc.
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Comms Log
Comms Log
window
Log View
window
The Comms Log records details of all communication with remote sites. If there are no sites
configured and equipped to use remote communications, then this log is not applicable.
Comms Log Columns
The columns displayed in the Comms Log are configured using the COLUMNS option in the
REPORT menu. The information recorded in each column is configured using the CRITERIA option in
the REPORT menu.
The following column options are available:
DATE AND TIME
The Date and Time columns record the date and time that a remote communication process is
started.
SITE ID AND SITE NAME
These columns record the Site ID and Site Name for each call.
PERIOD
This details the duration of the call to the remote site, in minutes and seconds.
If contact is not established with the remote site, a duration (and Quality) will not be written to the
Comms Log.
If a duration is not recorded, the remote site may have answered the call but failed to connect correctly
with the modem. This possibility should be considered if the Comms Log is examined for billing
purposes, since such calls will still be charged. The Result message may indicate what exactly
happened in such cases.
QUALITY
The two numbers describe the number of packets of information received and sent by the computer
respectively. Dividing the first number by the second (as displayed) gives an indication of
communication quality with a remote site. A result of 1 occurs when both numbers are the same and
this represents perfect communication.
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If the number of packets sent (the second value) is greater than the number received (the first value),
this means that some packets were sent and did not receive a valid reply. In these cases the computer
will retry as defined by the protocol.
Examples of calls to remote sites:
9/9 9 packets sent and 9 received, perfect communication (100%).
9/10 10 packets sent and 9 received, 1 packet lost (90%).
0/6 No packets received.
TASKS
This indicates the tasks performed when the site was contacted, as follows:
A
P
I
T
D
C
U
Process incoming alarm.
Send new pressure control profiles to logger, and reset failsafe profile switch timeout.
Read index from logger.
Read settings and status from logger tables.
Read latest data from logger on all channels (new data recorded since last read).
Update logger clock with latest date and time from computer.
Update logger settings.
Note: Letters appearing in lower case indicate tasks, which were not completed successfully. All tasks will
be in lower case if contact was never established with the remote site.
RESULT
This column describes the result of communication with a remote site. The following messages are
generated:
OK
OK (timeout)
No response
Carrier Lost
Contact Lost
Aborted
Local Lost
Incoming Call
Call successful
Call successful, but terminated automatically after a period of no activity by
the user.
No response received from a modem when PMAC Plus dials a site.
Computer modem could no longer detect a carrier signal from the remote
modem, so call terminated.
No reply from remote site after several packets sent, so call terminated.
Call terminated prematurely by user.
Lost connection to a locally connected device.
Modem connection was terminated because a logger tried to dial in as you
tried to dial out.
All other messages are generated by the modem and are in upper case. Refer to Section 11 Troubleshooting for further information.
APPLICATION
This details the program originating the communication request: The replies will differ depending on
the specific application. These replies usually have a suitable description but if the user requires any
further information then contact the Technolog Help Desk.
PORT
This indicates the comms port used for the communication.
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User Log
User Log
window
Log View
window
The columns displayed in the User Log are configured using the COLUMNS option in the REPORT
menu. The information recorded in each column is configured using the CRITERIA option in the
REPORT menu.
Depending on which columns and criteria are configured, the User Log can record the Date, Time
and Details of the following events:
•
Session start/stop
•
Access level change
•
Occurrences of three failed attempts to enter a password.
•
The specific user name for logging in/out.
It can also record messages such as Auto-Poll running status.
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11 Logger Setting Editor
The Logger Settings Editor is used to view and define all the parameters for a logger’s operation, e.g.
logging rates, PMAC ID, ranges, etc. It is also used to start and stop logging and to set a logger’s
clock. The Logger Settings Editor can be used with local or remote loggers.
Logger Setup
To set-up a logger locally, connect the logger to the local comms port with a suitable cable, open the
Local Comms dialog box, select the Logger tab and select Setup Logger.
To set-up a logger remotely, select EDIT LOGGER SETTINGS either from the TOOLS menu in the
Site Database window or from the Task List if available.
Communicating With a Logger
When communicating locally with a logger, the Logger Settings Editor first reads the settings from the
logger and presents them to the user as a set of “tables”.
When communicating remotely with a logger, the Logger Settings Editor reads the last saved settings
from the hard disk and presents them. If there is no saved information for this logger, the logger will be
called and the settings read from it.
The tables shown vary depending on how the logger is configured and the type of logger. Also, some
fields are only editable when the logger is at “Standby” (i.e. not logging) or is connected locally to the
PC.
Tables may initially be shown as small bars at the bottom of the Logger Settings Editor window.
Clicking on one of these bars will open up a window showing the settings they contain.
Note: For details of the settings shown, the appropriate logger manual should be consulted.
Updating Settings from a Logger
This option is only suitable where loggers are connected to a communications system. It will refresh all
the tables of the Logger Settings Editor and may be used at any time by selecting UPDATE FROM
LOGGER from the FILE menu.
When the settings have been updated, some fields that previously could not be edited will now be
accessible. There may also be extra information such as alarm times, alarm status, current value,
scratch pad etc.
Read All Logger Settings
This option forces the logger settings editor to update every aspect of the logger setup. Use of this
option is recommended when a new logger is installed at an existing site.
Copy and Paste
The settings from one logger can be copied to another logger as follows.
1.
Select COPY from the EDIT menu in the source Logger Settings Editor.
2.
Select PASTE from the EDIT menu in the destination Logger Settings Editor.
3.
Select the data strategies to be transferred.
4.
Click on Paste
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Alarm Actions
The ACTIONS menu (only shown for E5565 protocol loggers) enables configuration and editing of
responses to received alarms. Enabled actions are indicated with a tick. Any actions not enabled will
not be executed. To edit an action, select it from the menu. By default all actions are disabled and
must be enabled for each site by selecting ENABLE from the ACTIONS menu.
Technolog GPS Protocol Logger Settings
Note: For complete details of the settings shown, the appropriate logger manual should be consulted.
The Global Table shows the general setup of the logger.
The Channels are shown in individual tables.
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Channels on a Utilog show extra information concerning alarms levels and index values.
E5565 Protocol Logger Settings
Note: For complete details of the settings shown, the appropriate logger manual should be consulted.
The Global Table shows the general setup of the logger.
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The Channels are shown in individual tables.
The profile settings of a Newlog 4 Profiler or Autowat 4 can be set on the Profile Table.
When this table is selected the PROFILE menu is made available. The EDIT PROFILES menu item
opens the Profile Editor allowing the three profiles to be viewed and edited. The EDIT PROFILES
menu item may also be available from the Task List.
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Other tables include digital inputs,
control outputs,
and display tables.
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Starting/Stopping Logging and Setting the Clock
When exiting the Logger Settings Editor, the user is presented with one of the following two windows
depending on the Protocol used.
E5565 Protocol
Save Changes to Disk
Write Changes to Logger
Write Changes on Inbound Call
Technolog GPS Protocol
stores the settings read from the logger in an LGR file
in the PMAC\LOGGERS directory. This information is
required for some PMAC operations.
saves any changes made to the setting tables back to
the logger.
is only enabled for Utilogs. It remembers the changes
that have been made and the next time the logger
dials in to PMAC the changes are written to it.
The last four check boxes are listed in the order in which the operations are performed. Selecting one
of the check boxes may enable or disable some of the others. This is because some of the operations
require or recommend the use of other options.
Download Data
Reads the latest data from a logger. This ensures that
all the data has been read from the logger. It is
enabled if any of the other four check boxes are
selected. Its use is only recommended; it is not
necessary and so may be disabled if desired.
Stop Logging
This will stop a logger logging. In E5565 protocol the
data will be deleted from the logger as well. Once a
logger has been stopped, its clock may be set. If the
logger is already stopped then this action will do
nothing.
Set Logger to Computer Clock
This will set the clock in the logger to the same time
as in the PC real-time clock. The logger must have
been stopped before this can be done.
Start Logging
Starts the logger logging. Clicking this option will
enable all the other options.
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When all the required check boxes have been selected, then click on OK. If any communication is
required then it will be performed after which the Logger Settings Editor will be closed.
If it is required that the Logger Settings Editor remain open after communication has been performed
then use the START/STOP menu item instead. This will show dialog boxes that are very similar to the
Exit ones.
E5565 Protocol
Technolog GPS Protocol
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12
Export Manager and Scheduler
About PMAC Export Manager
The Export Manager is a program used for exporting and analysing PMAC data files. There are three
parts to the Export Manager.
•
Export Manager, this program is used for setting up and maintaining which export methods are
assigned to which sites and channels. This program can also be used for manual exports.
•
Export Manager Scheduler, is used to schedule when automatic exports take place.
•
Export Modules, these modules perform the exporting. The type export provided depend which
export modules are installed on the your computer. By default all computers which have the
Export Manager will have the CSV Export Module installed.
The Export Manager interface is similar to the Windows Explorer. The left-hand pane of the display
has a tree view, which contains
•
Site List, displays the sites in PMAC.
•
Control Groups, contains subgroups any control groups which are set up in PMAC.
•
User Groups, these allow the user to set up there own grouping system for assigning export
methods and perform manual analysis.
The right hand pane displays a list view, which will display more information about selections made in
the tree view. Using the right mouse button in this window accesses most of the actions performed in
the Export Manager.
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User Groups
Add a New User Group
•
Select the User Group folder in tree view in the left-hand pane of the Export Manager Window.
•
Move to the list view in the right hand pane and press the right mouse over an away from any
User Groups that are already defined.
•
Select NEW from the popup menu. A new User Group appears with a temporary name.
•
Type a name for the new User Group, and then press ENTER.
•
You must have PMAC in System Manager mode to use this option.
Tip
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Rename a User Group
•
Select the User Group folder in tree view in the left-hand pane of the Export Manager Window.
•
Move to the list view in the right hand pane and select the User Group you which to rename.
•
Press the right mouse button and select Rename.
•
Type the new name, and then press ENTER.
•
You must have PMAC in System Manager mode to use this option.
Tip
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Delete a User Group
•
Select the User Group folder in tree view in the left-hand pane of the Export Manager Window.
•
Move to the list view in the right hand pane and select the User Group you wish to delete using
the left mouse button.
•
Press the right mouse button and select Delete from the popup menu. You will be prompted
with a message box asking you to confirm the deletion.
•
You must have PMAC in System Manager mode to use this option.
Tip
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Sites in User Groups
Add a Site to a User Group
•
Select the User Group to add a site to from the tree view in the left-hand pane of the Export
Manager.
•
Move to the list view in the right hand pane and press the right mouse over an away from any
sites that are already assigned to the group.
•
A select Add Site(s) from the popup menu.
•
Select the site you wish to add and press Ok.
•
You must have PMAC in System Manager mode to use this option.
•
Multiple sites can be added by holding down the Shift and Ctrl keys.
Tip
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Delete a Site from a User Group
•
Select the site in list view in the right hand pane.
•
Press the right mouse button and select Delete Site from the popup menu.
•
You will be prompted with a message box asking you to confirm the deletion.
•
You must have PMAC in System Manager mode to use this option.
Tip
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Export Methods
Add an Export Method
•
Select the Site and Channel in the tree view on the left-hand pane.
•
Move to the list view in the right hand pane and press the right mouse over an away from any
Export Methods that are already defined.
•
Press the right mouse button and select Add Method... for the popup menu.
•
Select the required method from the Export Method list box in the dialog box.
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•
Select a schedule from Schedules. If no schedules are define or a new schedule is required
then press the Schedule... button.
•
Click Ok.
•
The settings of the Export Method can be modified from the Add Export Method dialog box by
pressing the Settings... button. The options available under Settings... will depend on the type
of Export Method.
•
The current site and channel can be manual processed by pressing the Process... button. A
dialog box will display the manual settings before processing. The options will depend on the
type of Export Method.
•
You must have PMAC in System Manager mode to use this option.
Note
Tip
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Delete an Export Method
•
Select the Export Method you wish to delete from the list view in the right hand pane of the
Export Manager Window.
•
Press the right mouse button and select Delete from the popup menu.
•
You will be prompted with a message box asking you to confirm the deletion.
•
You must have PMAC in System Manager mode to use this option.
Tip
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Edit an Export Method
•
Select the Export Method you wish to edit from the list view in the right hand pane of the Export
Manager Window.
•
Press the right mouse button and select Edit Method... from the popup menu to display the Edit
Export Method dialog box.
•
Pressing the SETTINGS button can modify the Export Method settings. The Export Method
settings will depend on the Export Method.
•
The schedule can be modified from the Schedule list or pressing the SCHEDULES button can
create a new schedule.
•
Click OK.
Tip
You must have PMAC in System Manager mode to use this option
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User Group Creation Wizard
The User Group Creation Wizard is a step by step guide to setting up your system for exporting data.
•
Entering the User Group Name
•
Choosing the Site(s) in the User Group
•
Selecting the Export Method(s) and Schedule
•
Specifying which Channel(s) to use
•
First Step is to select User Group from the right hand pane
•
Then left click in the left hand pane
•
Then click on the Group Wizard option
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Entering the User Group Name
•
Enter the name of the User Group you wish to create.
•
Click the Next button.
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Choosing the Site(s) in the User Group
•
Select the Site(s) you wish to add to your User Group.
•
Click the Next button.
•
To select more than one Site, hold down the CTRL key, and then click the Sites you want.
•
To select a range of Sites, select the first Site, hold down the SHIFT, and select the Site at the
end of the range.
Tip
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Selecting the Export Method(s) and Schedule
•
If you do not wish to choose an Export Method(s) at this point, click the Finish button.
•
Select the Export Method(s) you wish to add to your User Group.
•
Select the Schedule time for your Export Method(s).
•
Click the Next button.
•
To create a new Schedule time, press the SCHEDULE button.
•
To select more than one Export Method, hold down the CTRL key, and then click the Export
Methods you want.
•
To select a range of Export Methods, select the first Export Method, hold down the SHIFT, and
select the Export Method at the end of the range.
Tip
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Specifying which Channel(s) to Use
•
Select the Channel(s) you wish to use the Export Method(s) on.
•
Click the Finish button.
•
To select more than one Channel, hold down the CTRL key, and then click the Channels you
want.
•
To select a range of Channels, select the first Channel, hold down the SHIFT, and select the
Channel at the end of the range.
Tip
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Results of Group Wizard
With following the steps above the resultant should be similar to the example above.
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Schedule Times
Schedule times are required for use with the Export Manager Scheduler. The Export Manager
Schedule will use the Schedule times to perform automatic exports.
Create a New Schedule Time
•
Select Schedule Times... from the Edit menu.
•
Enter a name under Schedule Name.
•
Select the required frequency and start times.
•
Click the Add button and then click Ok.
•
You must have PMAC in System Manager mode to use this option.
Tip
The Schedule Times Setup dialog box can also be access from the Add Export Method and Edit
Export Method dialog boxes.
Export Manager Scheduler
The Export Manager Scheduler is used to perform automatic export at the required time. To ensure
that the Export Scheduler runs after the PC has been rebooted, please tick RUN SCHEDULE WHEN
PMAC STARTS, as in the example above.
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Processing
Manual Processing
Manual Processing Can Be Performed in One of Three Ways
•
Pressing Process... from the Add Export Method dialog box.
•
Pressing Process... from the Edit Export Method dialog box.
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•
Selecting an Export Method, pressing the right hand mouse button and selecting Manual
Process...
•
The manual settings dialog box for the selected Export Method will be displayed.
•
The manual settings option will depend on the type of Export Method.
•
Manual Processing does not modify the last analysed date.
•
You must have PMAC in System Manager mode to use this option.
Note
Tip
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Process a Site
•
Select the Group from under User Groups in tree view on the left-hand pane of the Export
Manager.
•
Select the required Site in the list view on the right hand pane.
•
Press the right mouse button and select Process Site from the popup menu.
•
When a Site is processing, all Export Methods assigned to all channels will attempt to be
processed using their assigned settings. If no settings are assigned then the default settings
will be used.
•
Processing a Site updates the Last Analysed date for all methods exported.
•
You must have PMAC in System Manager mode to use this option.
Note
Tip
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Process a User Group
•
Select the Group from under User Groups in tree view on the left-hand pane of the Export
Manager.
•
Select the required Group in the list view on the right hand pane.
•
Press the right mouse button and select Process Group from the popup menu.
•
When a Group is processing, all Export Methods for all channels assigned to sites will attempt
to be processed using there assigned settings. If no settings are assigned then the default
settings will be used.
•
Processing a User Group updates the Last Analysed date for all methods exported.
Note
Tip
You must have PMAC in System Manager mode to use this option.
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CSV Export Module
Data may be exported as a file to another
program for further work.
This function creates a “comma-separatedvalue” (.CSV) information file. . CSV data is
in the form of a text file and is accepted by
most DOS and Windows spreadsheets.
Default Settings
There are options that require setting when
the CSV Export module is used for the first
time.
These are: •
Location of the directory into which
the export files will be placed on
creation.
•
Export file extension details
•
Number of backups that are to be kept
on file.
•
Number of decimal places.
•
Time Axis Values – This will include a
date/time column in the spreadsheet.
•
No Data as Blank Lines – If there are
any gaps in the data then the
spreadsheet will produce a blank in
the list of data.
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•
Decimal Days Calculated from 1900 – This option is best used when recalculating the date with
the facilities within the chosen format. (For further information see the example below)
•
Choose the format - Excel or Lotus 123.
Note: The default setting will work on all the channels set for export except those overridden by using the
Channel Settings which is explained in Channel Settings section below.
An Example of Decimal Days Calculated from 1900
Note: The following is an example of ‘Decimal Days Calculated from 1900’ processing through Microsoft
Excel after the Export File has been created.
After selecting the date in the time axis value column then selecting Format – Cells – Date – and then
an appropriate format which includes both the date and time the following results are achieved.
Before
After
Channel Settings
There is the option to setup each channel
separately so as to allow the user greater
versatility in producing export files. This
function is valuable in cases where the
exported file is to be stored in a separate
directory compared to the others created.
The setting up of the individual channel is
the same as in section Default Settings.
To enable this option the user must select
OVERRIDE DEFAULT SETTINGS.
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13
Archiving
Purpose
The archive utility is used to identify and re-locate selected data into a Temporary Store (see below),
for manual transfer onto removable media and storage away from the computer. This allows old data
to be stored for long periods without consuming disk space. Archived data can, if required, be restored
to the system.
Temporary Store
The temporary store is a defined area on the PC’s hard disk drive. It has two functions:
•
It is used to store data, which is to be copied to removable media (floppy disk, tape streamer etc.)
•
Data, which has been restored to the system from archive, is stored here and is read
automatically by the Graph program.
Archive Display
To access the Archive function, select ARCHIVE from the UTILS menu in a PMAC window.
The PMAC Archive window (below) shows information on the files in the system.
The information displayed in the columns is as follows:
•
Group Number
This column is no longer used.
•
Site ID
PMAC Site ID number that data relates to.
•
Site Name
PMAC Site Name that data relates to.
•
Oldest Data
Oldest data held in Data store.
•
Store Start
Oldest data in Temporary Store.
•
Store End
Newest data in Temporary Store.
Updating the PMAC Archive Window
As data files are accessed and modified, the display becomes out of date. Select EXAMINE STORES
from the FILE menu to update the display.
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Sorting Sites
The SORT menu offers two Sort options, which enable the displayed list to be configured, as follows:
•
Site ID
•
Site Name
Archiving Data
To archive data:
1. Select CLEAR STORE from the FILE menu to clear the Temporary Store.
2.
Select the Sites to be archived. Sites can be selected by clicking on them in the Archive Display,
or by using the following options from the SELECT menu:
•
ALL
selects all sites, which have data.
•
BY GROUP
selects all sites in a specified group
•
BY TIME
selects all sites which have data which is before a time period
which is set using the OPTIONS menu (i.e. all sites which need
archiving will be selected) - see next step, below.
3.
Select TIME from the OPTIONS menu and set the Archive Time. The Archive Time defines the
amount of data, which is held in the Main Data Store. Older data will automatically be removed to
the Temporary Store. If the store holds data for the last ten months and this time is set to four
months, the first six months of data will automatically be extracted to the Temporary Store when
the file is selected for archiving - see step 2, above.
4.
Select EXTRACT DATA from the FILE menu and extract the required data to the Temporary
Store.
5.
Manually copy data from the Temporary Store to removable media.
Restoring Archived Data
To restore archived data, copy the appropriate archived files from the removable media into the
Temporary Store.
When the Graph program is run for the appropriate site and channel, the data will automatically
appear in the appropriate place.
Keeping the Temporary Store Tidy
As data is moved into and out of the Temporary Store, the store may become cluttered.
Open the Archive Display window to see the status of the store; to update the display, select
EXAMINE STORE from the FILE menu.
To delete all files in the Temporary Store, select CLEAR STORE from the FILE menu.
Caution:
The CLEAR STORE command will delete all data in the Temporary Store and should only be
used after data has been copied onto the backup device.
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14
Troubleshooting
Local Communications Problems
In the event of communication problems while using a locally connected device, carry out the following
checks:
•
Check that the device (logger, Datamaster, Psion etc.) is properly connected to the PC serial port.
•
Check that PMAC is trying to use the correct communications port and transfer speed (usually
1200 baud). This can be checked in the Communications Settings dialog in PMAC.
•
If using a Newlog, check that the version Number is 3.14 or above.
•
If using a Datamaster, check that it is switched on and shows “*READ”, “*LGR BAT”, “*VERSION”
or “*OFF” on the display.
•
If using a Workabout please ensure that the Remote Link settings are correct before trying
communication. For further details refer to the Dragons User Guide.
•
If this is the first time the logger has been used with PMAC, then check the site database and
make sure that the site ID of the logger is not already in use in the database. If it is, then either
delete the entry in the site database (and all related files) or change the site ID of the logger to an
unused number.
•
If the local communications have never worked on the port, then check the windows settings for
the port and ensure that the port is working correctly (Control Panel->System->Device Manager
for win95+98, or Control Panel->Ports for win NT).
Error Messages
Program Error Messages
Listed below are explanations of some errors that may occur when using PMAC Plus.
If an error occurs, prior to contacting Technolog, please ensure you have a copy of your CONFIG.SYS
and AUTOEXEC.BAT files. It is also helpful if you can be close to the PC whilst on the telephone to
our support staff.
Error Opening Input File
This error indicates that a PMAC Plus module cannot access a file, e.g. when PMAC Plus is first
executed. The module will automatically create a file, and hence the problem should not re-occur, if
this error continues to appear, then further investigation may be required. Possible causes include:
•
Write protected hard disks, e.g. where PMAC Plus is installed on a network.
•
Network conflicts
General Protection Faults
In the event of general protection fault proceed as follows:
• Note the error message, in particular note the module reported as generating the fault.
• Make a record of exactly what happened prior to the fault occurring.
• Close Microsoft Windows, taking care to save files where necessary.
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• Check to see if the error is repeatable. Make a record of the results.
• Obtain a hard copy of your PC’s CONFIG.SYS and AUTOEXEC.BAT files (they should be in the
C:\ directory)
• Contact Technolog and ask for PMAC Plus Technical Support.
Remote Communications Problems
PMAC Communication Alarms (found in the Alarm Log)
ALARM CALL FROM INVALID SITE
Means
PMAC has received an incoming call, but the call finished before the ID of the site could
be found.
Cause
This message can be caused by a variety of things:
•
The modem failed to connect to a calling modem (the incoming call may have been from a misdial or the PMAC modem may not be setup correctly for incoming calls).
•
The modem connected to the calling modem, but the ID of the site could not be found (the PMAC
modem is setup to accept alarms from the wrong type of loggers, or the logger is not responding
to messages from PMAC).
Remedy
1.
Check modem properties to make sure modem is set to wait for alarms from the correct type of
logger (E5565 is mostly used for Gas applications, and Technolog GPS protocol is mostly used
for Water applications).
2.
Check modem properties to make sure that you are using the right type of modem (X.28 PAD for
Paknet and Modem for a telephone line).
3.
Check modem properties to make sure modem setup string is correct for the type of modem you
have (see Modem Setup Strings, later in this section for information on how to do this).
4.
If you are using a modem, plug a telephone into the line where you received the call and dial
1471 to check if caller was one of your loggers, or a mis-dial.
5.
If the problem persists and calls are from one of your loggers, then call the Technolog support
desk.
CANNOT SETUP MODEM ON COM<PORT NUMBER>
Means
PMAC modem or X.28 PAD has returned an error message in response to modem setup
string, or PMAC has received NO response to modem setup string.
Cause
This message can be caused by a variety of things:
•
Modem or X.28 PAD setup string is wrong.
•
Modem or X.28 pad is not plugged into port that PMAC is using for it.
•
Modem or X.28 PAD is switched off.
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Remedy
1.
Check that Modem or X.28 PAD is switched on.
2.
Check that Modem or X.28 PAD is plugged into correct communications port on PC.
3.
Check that X.28 PAD is connected to aerial, and is registered.
4.
Go to Modem Properties, and check that Modem or X.28 PAD is setup for communications on
correct port.
5.
Check in Modem Properties that Modem or X.28 PAD is using correct setup string. For help on
how to check this, see Modem Setup Strings, later in this section.
6.
Call the Technolog Support Desk.
CANNOT OPEN COM<PORT NUMBER>
and
FAILED TO OPEN COM<PORT NUMBER>
Means
PMAC was unable to use the communication port specified in the Modem Properties
page.
Cause
•
This message can be caused by a variety of things:
Communications port does not exist in PC.
•
Communications port is being used by another program on PC.
•
Communications port is faulty.
Remedy
1. Check that you do not have any other communications software running on PC while running
PMAC.
2.
Close and re-start PMAC.
3.
Check that communications port is present and working correctly. In Windows 95/98/2000 etc go
to Device Manager in Windows System Properties program (Control Panel -> System, ‘Ports
(COM & LPT)’ section). In Windows NT check port is available in Control Panel -> Ports section.
4.
Call the Technolog Support Desk.
ID MISMATCH (LOGGER = <LOGGER NUMBER>)
Means
Logger that you have contacted has a different PMAC ID to the one registered in PMAC.
Cause
PMAC has wrong PMAC ID in site database. This could be because logger on site has
been changed, or because ID in PMAC site database has been entered in wrongly
Remedy
This depends on which PMAC ID is correct. If logger’s PMAC ID is incorrect, then go to
site database and create a new entry for logger’s PMAC ID. You will need to make sure
that you copy site details correctly from old site entry.
If PMAC site database entry is correct, then you will need to change PMAC ID in logger.
For further help, contact the Technolog Support Desk.
INCOMING CALL ON COM<PORT NUMBER> MODEM, NO CONNECT
Means
PMAC has tried to answer an inbound call, but PMAC modem was unable to establish a
connection.
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Cause
This message can be caused by a variety of things:
•
The PMAC modem setup string is incorrect.
•
Mis-dial accidentally called PMAC PC.
•
Calling logger gave-up call before the call connected.
Remedy
1.
Check modem properties to make sure that you are using right type of modem (X.28 PAD for
Paknet and Modem for a telephone line).
2.
Check modem properties to make sure modem setup string is correct for type of modem you
have (see Modem Setup Strings, later in this section for information on how to do this).
3.
If you are using a modem, then plug a telephone into line where you received the call and dial
1471 to check if caller was one of your loggers, or a mis-dial.
4.
If the problem persists then call the Technolog support desk.
INCOMING CALL ON COM<PORT NUMBER> MODEM, NO ALARM
Means
Logger and PMAC modems connected successfully, but an alarm was not found in
logger.
Cause
This message can be caused by a variety of things:
•
The type of logger is different from type that PMAC is expecting to call.
•
There was a communications problem during alarm call.
Remedy
1.
Check modem properties to ensure the modem is set to wait for alarms from correct type of
logger (Technolog GPS protocol).
2.
If the problem persists, call the Technolog Support Desk.
NO ALARM FOUND IN LOGGER
Means
Communications with logger worked correctly, but there appeared to be no alarm
condition in the logger.
Cause
PMAC was unable to find an alarm in the calling logger’s memory. This is usually caused
by PMAC having incorrect details about the calling logger.
Remedy
1.
Update PMAC’s copy of logger settings from the logger (Find site in the Site Database, click
‘Tools’, ‘Edit Logger Settings’, then click ‘File’ and ‘Update from logger’ in Logger Settings Editor).
2.
If the problem persists, then call the Technolog Support Desk.
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Other PMAC Alarms (found in the Alarm Log)
(Not explained in this document)
‘Error creating data file <Data File Name>’
‘Error writing header to data file <Data File Name>’
‘Error reading header from data file <Data File Name>’
‘data type mismatch’
‘interval mismatch’
‘range mismatch’
‘offset mismatch’
‘Error seeking end of data file <Data File Name>’
‘Error appending gap to data file <Data File Name>’
‘Error opening data file <Data File Name>’
‘Error seeking end of data file <Data File Name>’
‘Error appending to data file <Data File Name>’
‘Temp. buffer overflow in logger <Data File Name>’
‘Code <Code Number> from logger <Data File Name>’ (Code Number is logger generated error code)
‘Registry Failure - Failed to allocate memory.’
‘Incompatible alarm format <Logger Number>’
‘Error <Error Number> attempting to run <Program Name>’ (Error Number = Win32 Create Process
error return value. Program Name is the name of the program that we’re trying to run.)
‘Threshold alarm’
‘Not enough memory to run <Program Name>’
‘Cannot start Comms Handler. Registry Failure.’
‘Cannot Register Comms Handler Icon.’
‘Cannot Register Alarm Action Icon.’
‘Profile not updated for control group’
‘Check new profile on control group’
‘Failed to start scan program thread.’
‘Test Call’
‘Error downloading data: <Debug Info>’
For further information on these alarms, please contact the Technolog Support Desk.
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PMAC Communication Log Errors (found in the Comms Log)
ABORTED BY USER
Means
PMAC to logger communications were stopped by user.
Cause
The user pressed ‘Cancel’, or closed the communications program before the
communications were complete.
CARRIER LOST
Means
During communications, the two connected modems (or X.28 Pads) lost the connection.
Cause
This message can be caused by a variety of things:
•
Logger modem has disconnected early.
•
There was a fault on the telephone (or radio) network.
Remedy
1.
Retry communications.
2.
Try re-positioning the logger or PMAC PC radio antenna, and check the signal quality at both
ends of the connection (both logger and PC ends). You can check X.28 signal quality by using
the Paknet Direct Check service, or by calling the Paknet Help-Desk.
3.
If the problem persists, then call the Technolog Support Desk for further assistance.
CONTACT LOST
Means
PMAC to logger communications have broken down. PMAC has been unable to get a
satisfactory response from logger even after a number of retries.
Cause
This message can be caused by a variety of things:
•
Logger is not responding to PMAC communications, although modem / X.28
connection has been established.
•
If logger is on a GSM modem or X.28 PAD, logger may be in a poor signal-quality
area, or there may be temporary signal problems (caused by, for example,
atmospheric disturbance).
•
PMAC may be using wrong protocol for communications.
•
Modems may be connected at wrong baud-rate.
•
PMAC may be communicating at wrong speed.
Remedy
1.
Retry communications.
2.
Check protocol type in PMAC site database (‘E5565’ is usually used for Gas applications, and
‘Technolog GPS’ is usually used for Water).
3.
Check PMAC communication baud-rate in modem communication setup window (PMAC ‘Main
Window’ -> ‘Edit’ -> ‘Communication Ports’, then double-click on modem / X.28 PAD you’re
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using). Baud-rate is normally ‘1200’ for loggers with land-line modems or X.28 PAD’s, but is
normally ‘9600’ for loggers with GSM modems.
4.
If this is an X.28 PAD or GSM modem connection and some packets were sent and received (you
can see this by examining last entries in communications log), then problem is most likely due to
poor signal quality. In this case, check signal quality by calling Paknet Direct-Check service, or
by calling Paknet Help Desk.
5.
If there is poor signal quality on an X.28 or GSM modem connection, then try re-positioning
logger or PC antennae.
6.
Contact the Technolog Support Desk.
FAILED TO CLOSE PORT
Means
PMAC has failed to close a communications port after successful communications.
Cause
Either Windows or communications port has failed to work correctly.
Remedy
If this problem persists, then contact the Technolog Support Desk.
FAILED TO OPEN COM<PORT NUMBER>
Means
PMAC was unable to open the communications port.
Cause
This message can be caused by a variety of things:
•
Communications port does not exist in PC.
•
Communications port is being used by another program on PC.
•
Communications port is faulty.
Remedy
1.
Check that you do not have other communications software running on PC while running PMAC.
2.
Close and re-start PMAC.
3.
Check that communications port is present and working correctly. In Windows 95/98/2000 etc go
to Device Manager in Windows System Properties program (Control Panel -> System, ‘Ports
(COM & LPT)’ section). In Windows NT check port is available in Control Panel -> Ports section.
4.
Call the Technolog Support Desk.
INCOMING CALL ON COM<PORT NUMBER> MODEM, NO ALARM
Means
Cause
Logger and PMAC modems connected successfully, but an alarm was not found in
logger.
This message can be caused by a variety of things:
•
Type of the logger is different to type that PMAC is expecting to call.
•
There was a communications problem during alarm call.
Remedy
1. Check modem properties to ensure modem is set to wait for alarms from correct type of logger
(Technolog GPS protocol).
2.
If the problem persists, call the Technolog Support Desk.
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INCOMING CALL ON COM<PORT NUMBER> MODEM, NO CONNECT
Means
There has been an inbound call that PMAC has tried to answer, but PMAC modem was
unable to establish a connection.
Cause
This message can be caused by a variety of things:
•
PMAC modem setup string is incorrect.
•
A mis-dial accidentally called PMAC PC.
•
Calling logger gave-up call before call connected.
Remedy
1. Check modem properties to make sure that you are using right type of modem (X.28 PAD for
Paknet and Modem for a telephone line).
2.
Check modem properties to make sure modem setup string is correct for type of modem you
have (see Modem Setup Strings, later in this section for information on how to do this).
3.
If you are using a modem, then plug a telephone into the line where you received the call and dial
1471 to check if caller was one of your loggers, or a mis-dial.
4.
If the problem persists then call the Technolog support desk.
LOCAL LOST
Means
During local communications, PMAC was unable to get a valid reply from logger, even
after retries.
Cause
This message can be caused by a variety of things:
•
PMAC is using wrong protocol for connected logger.
•
The logger was disconnected before the communications were complete.
Remedy
1. Check logger is connected to PC correctly.
2.
Check PMAC is using right protocol (go to the Site Database, and check that protocol for this
logger is correct. E5565 protocol is usually used in Gas applications, and Technolog GPS
protocol is normally used for Water).
3.
If the problem persists, then call the Technolog Support Desk.
NO ALARM FOUND IN LOGGER
Means
Communications with logger worked correctly, but there appeared to be no alarm
condition in logger.
Cause
PMAC was unable to find an alarm in the calling logger’s memory. This is usually caused
by PMAC having incorrect details about the calling logger.
Remedy
1. Update PMAC’s copy of logger settings from logger (Find site in Site Database, click ‘Tools’, ‘Edit
Logger Settings’, then click ‘File’ and ‘Update from logger’ in Logger Settings Editor).
2.
If the problem persists, then call the Technolog Support Desk.
NO NUMBER!
Means
PMAC was unable to find telephone number for logger in site database.
Cause
This is caused by leaving telephone number field in site database blank.
Remedy
Open Site Database (PMAC ‘Main Window’ -> ‘Utils’ -> ‘Site Database’), find site that
you’re trying to call and enter correct telephone number for logger.
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NO RESPONSE
Means
PMAC was unable to connect to logger, and no specific information was returned about
failure by modem / X.28 PAD.
Cause
This message can be caused by a variety of things:
•
Modem is switched off.
•
Modem is not connected to PC.
•
Modem is not configured correctly.
•
Modem is not connected to telephone line.
•
Communications port is not functioning correctly.
•
PMAC has wrong telephone number for logger.
Remedy
1. Check that modem / X.28 PAD is powered and switched on.
2.
Check that modem / X.28 PAD is properly connected to right communications port on PC.
3.
Check that modem / X.28 PAD is configured correctly (go to communications settings in PMAC
and make sure that port and modem setup are correct). Go to PMAC ‘Main Window’ -> ‘Edit’ ->
‘Communication Ports’, find correct modem / X.28 PAD and double-click on it. Check that
“Modem”, “Modem Setup” and “predial” are correct.
4.
If this is a modem, check that it is connected to telephone line, and that telephone line works
(plug a phone in and dial a number that you know).
5.
If this is a X.28 PAD, check that it is plugged into a working antenna, and that PAD is properly
registered (see registration process).
6.
Check that PMAC is using correct telephone number for logger (go to PMAC ‘Main Window’ ->
‘Utils’ -> ‘Site Database’, and find logger site. Check telephone number is correct).
7.
If this is a X.28 PAD, and you are not sure that PAD is properly registered, then call PAKNET
Help Desk.
8.
If this problem persists, then call the Technolog Support Desk.
PAGE FAILED
Means
PMAC failed to call pager on a pager-powered logger site.
Cause
This message can be caused by a variety of things:
•
Pager number is wrong.
•
PMAC pager support is setup incorrectly.
Remedy
1. Check in Site Database that pager number is correct (please ensure that there are NO SPACES
in pager number). To do this, go to PMAC ‘Main Window’ -> ‘Utils’ -> ‘Site Database’, then find
correct site and check pager number is correct.
2.
If this is for communications via a Modem, then check pager service type is correct, and that
timeouts are correct (go to ‘PMAC Main Window’ -> ‘Edit’ -> ‘Communication Ports’ ->
‘Global’(Tab), and make sure that Pager enable is set, and Dial-Out group is right (a modem dialout group). ‘Duration’ is usually 20 seconds, and ‘delay’ is 120 seconds.
3.
If you are paging via an X.28 PAD, then go to pager service settings (see just above), and make
sure dial-out group is ‘X.28 Pads’, and that ‘Destination NUA’ is set to ‘23533399130017’.
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OK (TIMEOUT)
Means
PMAC has completed communications with logger, and activity timeout occurred.
Cause
While viewing logger settings, user didn’t communicate with logger for a minute. To save
telephone costs, communications driver disconnected call.
Modem Error Messages (found in the comms log)
BLACKLISTED
Means
Modem has returned this error message in response to a dial command.
Cause
Modem has decided that PMAC has retried telephone number too many times, and that
number is now unobtainable for 2 hours. This only happens on a few modems and then
only after (probably) seven unsuccessful attempts to dial a site.
Remedy
1. You need to make the modem forget unsuccessful dial attempts. The best way to do this is
usually to power-cycle modem (turn it off for a bit, then turn it back on).
2.
Check that you are dialling right number (In Site Database, find site you are calling and verify that
number is correct).
3.
If you are calling out through a company exchange, check that your pre-dial number is correct
(this is usually ‘9’ to get an outside line).
4.
Try plugging a telephone into modem line to see if you can contact site (you should hear modem
tones from logger).
5.
If the problem persists, then contact the Technolog Support Desk.
BUSY
Means
Modem has reported this error in response to a dial command.
Cause
The logger telephone line is busy.
Remedy
1. Wait for a few minutes, and then try communications again.
2.
Check that you are dialling correct number.
3.
Try plugging a telephone into modem line and calling the site (to see if you get busy tone).
4.
If the problem persists, then contact the Technolog Support Desk.
ERROR
Means
Modem did not understand a command sent by PMAC.
Cause
This message can be caused by a variety of things:
•
Modem setup string is wrong.
•
Modem is not Hayes (AT command set)-compatible.
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Remedy
1. Check that modem setup string is correct (see Modem Setup Strings, later in this section for
information on how to do this).
2.
If this problem persists, then call Technolog Support Desk.
NO ANSWER
Means
Logger’s modem failed to answer PMAC call.
Cause
This message can be caused by a variety of things:
•
PMAC is calling wrong number.
•
Logger modem is not ready to receive incoming calls.
•
There is a telephone network problem.
Remedy
1.
Retry communications a few times, leaving a gap of 1 – 2 minutes between each attempt.
2.
Check that PMAC is using correct number for logger. To do this, go to Site Database and find
logger’s site. You may also need to check modem’s pre-dial number if you are calling out through
office exchange.
3.
If the problem persists, then call the Technolog Support Desk.
NO CARRIER
Means
PMAC modem was unable to negotiate a connection with logger’s modem.
Cause
This message can be caused by a variety of things:
•
PMAC dialled wrong number.
•
Modem setup string is not correct.
Remedy
1. Retry communication.
2.
Check that PMAC is calling correct telephone number. To do this, find logger’s site in the Site
Database and check telephone number field is correct.
3.
Check that PMAC modem setup string is correct (see Modem Setup Strings, later in this section
for information on how to do this).
4.
If the problem persists, then call the Technolog Support Desk.
NO DIAL TONE
Means
Modem was unable to recognise a dial tone on telephone line.
Cause
This message can be caused by a variety of things:
•
Modem is not connected to telephone line.
•
There is something wrong with telephone line, modem or modem–PC cable.
•
PMAC modem setup string is incorrect.
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Remedy
1.
Retry communication.
2.
Check that modem is properly connected to PC, power and telephone connections.
3.
Check that no other devices are using telephone line at same time as PMAC.
4.
Try plugging a telephone into modem telephone socket, and see if you can call a number that you
know.
5.
Check if you can use any other communications software with modem.
6.
(If you can do 5) Check PMAC modem setup string is correct (see Modem Setup Strings, later
in this section for information on how to do this).
7.
If the problem persists, then call the Technolog Support Desk.
Paknet Error Messages (found in the comms log)
‘CLR NAC 145’
and
‘CLR NAC 161’
Means
Cause
Remedy
Time-Out – Call has timed-out due to no activity on X.28 connection for 3 minutes.
This should not happen with normal use of PMAC.
If this problem persists, then call the Technolog Support Desk.
CLR NAC 149
Means
Cause
Remedy
Invalid Address – PMAC has called an invalid telephone number.
PMAC is using wrong number for site.
2. Check telephone number for site. To do this, go to Site Database and check that
telephone number (or NUA) for site is correct. Number should be of following format:
“23533900<Logger’s Radio-PAD NUA>”.
1. If the problem persists, then call the Technolog Support Desk.
CLR DTE 152
Means
Cause
Remedy
Access Barred – Paknet Radio Pad address is not valid.
Paknet Radio Pad has not been registered.
1.
Register Paknet Radio Pad.
2.
Call Paknet Helpdesk.
3.
Call Technolog Support Desk.
CLR NAC 169
Means
Cause
Remedy
Failed to transmit packet to Paknet Radio Pad.
Radio link to Base Station is weak or suffering from interference.
1.
Re-position the aerial to improve the signal.
2.
Call Paknet Helpdesk.
3.
Call Technolog Support Desk.
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CLR DTE 171
Means
Cause
Paknet Radio-Pad is engaged.
This message can be caused by a variety of things:
•
PMAC is using the wrong telephone number.
•
The radio-pad connected to the logger is currently on-line to another user.
1.
Call the site later after a delay.
2.
Contact Paknet Helpdesk.
3.
Call Technolog Support Desk.
Remedy
CLR DTE 172
Means
Cause
No radio contact on call setup – the logger is not contactable.
This message can be caused by a variety of things:
•
The PMAC telephone number for the site is wrong.
•
The logger’s radio-PAD failed to power-up.
•
On pager-powered systems, the pager failed to activate.
•
The logger’s Radio-PAD battery is flat.
•
The logger’s Radio-PAD has a weak signal.
1.
Retry communications.
2.
Check telephone number for site. To do this, go to Site Database and check that
telephone number (or NUA) for logger is correct. Number should be of following
format: “23533900<Logger’s NUA>”.
3.
If this is a pager-powered system, check that pager number is correct. Go to Site
Database and check that Pager Number is correct. Please take care to ensure that
there NO spaces between numbers.
4.
If this is a pager-powered system, then check that paging support is enabled and
configured correctly. Go to ‘Edit’ -> ‘Communications Ports’ -> ‘Global tab’ and make
sure that ‘Call Pager Enable’ is ticked, ‘Dial-out Group’ is set to ‘X.28 Pads’ and
‘Destination NUA’ is set to ‘23533399130017’. Retry communications a couple of
times.
5.
If this is a permanently powered logger and radio-pad, call Paknet Direct-Check
service using Logger’s Radio-PAD ESN (Serial Number). This will tell you if logger
is contactable.
6.
If this is a pager-powered system, then you will need to call Logger’s Pager first with
a telephone, about 1.5-2 minutes before using Direct-Check service. This will tell you
if power system is working or not. If NOT, then most likely cause is a flat battery.
7.
If this is a pager-powered system, then you may be able to check battery voltage in
PMAC. Go to Site Database, find site that you tried to call, click on Graph icon and
choose battery voltage channel (probably channel 2). Check last few values for
voltage. If voltage is close to 11 Volts, then battery needs to be changed.
8.
If the problem persists, then call the Technolog Support Desk.
Remedy
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Installation and Operating User Manual
CLR PAD 212
Means
Cause
Remedy
Blacklisted -Radio-PAD is limiting number of unsuccessful calls made from PAD.
PMAC making a large number of unsuccessful call attempts to a site.
1.
You should find out what caused unsuccessful communications and fix that problem
first.
2.
To clear Blacklisting, simply power-cycle Radio-PAD (switch it off for a bit, then on
again).
3.
If the problem persists, then contact the Technolog Support Desk.
CLR PAD 225
Means
Cause
Remedy
Time-out - call has timed-out after inactivity for 3 minutes.
This should not happen with normal use of PMAC.
If this problem persists, then call the Technolog Support Desk.
CLR PAD 234
Means
Cause
Remedy
Failed to transmit data to Base-Station.
Poor radio signal quality to Base-Station.
1.
Re-position aerial of Radio-PAD connected to PMAC PC for a better signal.
2.
Contact Paknet Helpdesk.
3.
If the problem persists, contact the Technolog Support Desk.
CLR PAD 245
Means
Cause
Destination address not connected to DTE – The radio-pad doesn’t think that anything is
attached to it.
This message can be caused by a variety of things:
•
Telephone number that PMAC has called is wrong.
•
Logger is not properly wired to radio-pad.
•
Radio-pad faulty.
1.
Check that telephone and pager numbers in PMAC are correct (to do this, go to ‘Site
Database’ and find site that you were trying to call and verify that numbers it’s
dialling are correct).
2.
Call the Technolog Support Desk.
Remedy
CLR PAD 252
Means
Cause
Remedy
PRN Unavailable – Paknet Radio-PAD is not in service.
Paknet PAD is not synchronised to a Base Station.
1.
Check the aerial is connected and reposition it if necessary to get a better signal.
2.
Re-Commission radio-pad.
3.
Call the Paknet Helpdesk for further assistance.
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CLR ERR
or
ERR
Means
Cause
Radio-Pad (or Dynatech PAD) did not understand the command sent to it.
This message can be caused by a variety of things:
•
Radio-PAD setup string was wrong.
•
Logger Telephone Number in Site Database is wrong.
•
There is a problem with Radio / Dynatech PAD.
1.
Check that telephone and pager numbers in PMAC are correct (to do this, go to ‘Site
Database’ and find site that you were trying to call and verify that numbers it’s
dialling are correct). Then retry communication.
2.
Check PMAC modem setup string is correct (see Modem Setup Strings, later in
this section for information on how to do this). Then retry communication.
3.
Contact Paknet Helpdesk for further assistance.
Remedy
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PMAC Plus
Installation and Operating User Manual
Paknet Error Messages (complete list)
This is a full list of Paknet error messages and their meanings. For troubleshooting those error
messages not already covered by the rest of this manual, you should contact the Paknet Help Desk:
(01635) 502595.
MOST COMMON X.28 ERROR CODES AND PROBLEMS
X.28 submode supports a large quantity of error messages and throughout this section all problems
will be detailed and explained. This following section will deal with the common error codes and
problems that might be faced when using X.28 and any remedial action that might be used to clear the
problem.
ERROR TYPES AND THE MOST COMMON ERRORS
The standard error cods in X.28 will be output from the Paknet Radio-Pad port in the format CLR XXX
YYY with XXX representing an ASCII character and YYY representing a number.
XXX
YYY
this represents the clear cause and gives an indication as to which part of the network the
problem lies in (see Clear Causes, later in this section), e.g. the Paknet Radio-Pad, the
radio link, the destination device, etc.
this represents the clear diagnostic code which is a unique reference number for a specific
error (see Diagnostic Codes, later in this section).
The following information is for user evaluation and displays the most common error messages
received when using the X.25 network. All codes are displayed on a PC or SSM2/3 test meter.
CLR
XXX
NP
NAC
DTE
CLR
YYY
067
149
152
NAC
NAC
161
145
Time-out
NAC
169
Radio link to base-station is weak
or suffering from interference.
DTE
171
Failed to transmit
packet to RadioPad
Paknet
RadioPad port engaged
DTE
172
No radio contact
on call setup
Destination
contactable.
PAD
212
Blacklisted
PAD
225
Time-out
PAD
234
DTE
245
Failed to transmit
packet to NAC
Link Failure
Paknet
Radio-Pad
software
limiting repeated unsuccessful
calls.
Call has timed out (due to no
activity on the link for 3 minutes).
Explanation as above.
PAD
252
PRN unavailable
Invalid Address
Access Barred
Explanation
Possible remedy / actions
Destination address incorrectly
supplied.
Paknet Radio-Pad address not
valid.
Call has timed-out no activity on
radio-link for 3 minutes.
Check address being called.
Destination port on Paknet RadioPad presently engaged.
address
is
not
Destination address not connected
to DTE. DTR in low state.
Paknet Radio-Pad is not in
service. Not synchronised to a
base station.
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Register Paknet Radio-Pad. Call
customer services.
Design feature. Exercise radio-link
to maintain radio contact or
proceed with call setup.
Re-position aerial to improve
signal.
Try calling later, after a delay. If
this doesn’t work, call customer
services.
Destination Pad is being addressed
through the wrong base station, is
switched off or has a weak signal.
Contact Vodafone Data Network.
Design feature.
Destination
address may be incorrect.
Re-position aerial to improve
signal.
Ensure destination address is
correct.
Re-position/connect aerial. Carry
out commissioning procedures.
PMAC Plus
Installation and Operating User Manual
CLEAR CAUSES
This table shows all the clear cause indicators used in the error codes on the network. If a Paknet
Radio-Pad is used then it automatically translates the decimal clear cause into an ASCII string.
However, if the clear cause is not translated into an ASCII string, the CLR message will still appear to
denote that it is an error message.
1
Clear Cause
CLR XXX
Paknet
Radio-Pad
Connection
Clear Information
Decimal
[Hex]
Host Connection
X.25 Clearing Cause Codes
DTE
DTE
0
128-255
[0]
[80-ff]
DTE originated
DTE originated
OCC
INV
NC
DER
NA
NP
RPE
ERR
DER
RNA
NP
INV
NP
1
3
5
9
11
13
17
19
21
25
33
41
57
[1]
[3]
[5]
[9]
[b]
[d]
[11]
[13]
[15]
[19]
[21]
[29]
[39]
Number Busy
Invalid Call
Network Congestion
Out of Order
Access Barred
Not obtainable
Remote Procedure Error
Local Procedure Error
RPOA out of order
Reverse charging not subscribed
Incompatible destination
Fast select not subscribed
Ship absent
PRN Codes
NAC
PAD
112
113
[70]
[71]
NAC originated
Paknet Radio-Pad originate
Symicron X.25 Sourced Codes - These clear
causes are on the X.25 general network and so
have no ASCII representation. The decimal clear
cause will appear instead is a Paknet Radio-Pad is
used.
50
51
52
53
[80]
[81]
[82]
[83]
Connection on CID other than 0x0f.
No listen buffers available.
Error code 52 should never appear.
Packet received on invalid CID – abort sent.
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DIAGNOSTIC CODES
The following information covers a comprehensive list of X.28 error codes output by the Paknet RadioPad as a clear cause with the format CLR XXX YYY. The decimal values in these tables correspond
to YYY.
Diagnostic Code
Decimal
Clear Information
Hex
NAC General Codes – A NAC is one (duplicated) half of a Base
Station.
143
[8f]
System Shutdown
NAC ROU Sourced Codes – Codes in this group are related to the
ability of the NAC to internally route a call, with regard to available
resource or constraints inherent in management data within the
call structure.
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
[90]
[91]
[92]
[93]
[94]
[95]
[96]
[97]
[98]
[99]
[9a]
[9b]
[9c]
[9d]
[9e]
[9f]
No sessions available
Time-out
Session no longer active
Inter-task procedural error
Internal processing error
Invalid address
Facilities not subscribed
Invalid facility requested
Access barred
Max session bytes exceeded
Max session time exceeded
Max circuits for CUG exceeded
Bad destination circuit number – internal error
Destination link not active
Management forced clear
Reserved for future allocation
NAC PRN Sourced Codes – Codes in this group are related to the
way errors are handled in the on-air (radio) protocol.
160
161
163
164
165
166
167
168
169
170
171
172
175
176
177
[a0]
[a1]
[a3]
[a4]
[a5]
[a6]
[a7]
[a8]
[a9]
[aa]
[ab]
[ac]
[af]
[b0]
[b1]
No sessions available
Time-out
Inter-task procedural error
Internal processing error
Invalid PRN packet format
Invalid PRN packet for current state
Invalid PRN P[R] received
Invalid PRN P[S] received
Failed to transmit packet to Radio-Pad
Invalid address
Paknet Radio-Pad port engaged
No radio contact on call setup
Broadcast completed
Reset by Paknet Radio-Pad
New Call request from Paknet Radio-Pad
178
179
162
&
173-174
[b2]
[b3]
[a2 & ad-ae]
Radio contact made – no call setup
Lost radio contact
Reserved for future allocation
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Installation and Operating User Manual
Diagnostic Code
Decimal
Clear Information
Hex
NAC PSN Sourced Codes – Codes in this group are related to the
way errors are handled in the packet switched network protocol.
180
181
183
184
185
186
187
182 & 188189
[b4]
[b5]
[b7]
[b8]
[b9]
[ba]
[bb]
[b6 & bcbd]
190
191
193
194
195
196
192 & 197199
[be]
[bf]
[c1]
[c2]
[c3]
[c4]
[c0 & c5c7]
No sessions available
Time-out
Inter-task procedural error
Internal processing error
X.25 inactive
X.25 interface error
Invalid use of fast select
Reserved for future allocation
NAC MAN (manager) Sourced Codes
No sessions available
Time-out
Inter-task procedural error
Internal processing error
No command process
Invalid address
Reserved for future allocation
NAC TER (terminal) Sourced Codes
200
201
202-207
208-211
[c8]
[c9]
[ca-cf]
[d0-d3]
No sessions available
Time-out
Reserved for future allocation
NAC INL Sourced Codes – The
codes in this group are related to
the Internet link.
Reserved for future allocation
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212
213
214
215
216-219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
[d4]
[d5]
[d6]
[d7]
[d8-db]
[dc]
[dd]
[de]
[df]
[e0]
[e1]
[e2]
[e3]
[e4]
[e5]
[e6]
[e7]
[e8]
[e9]
[ea]
[eb]
[ec]
[ed]
[ee]
[ef]
Diagnostic Code
Decimal
Paknet
Radio-Pad
Sourced Codes
Manager
Blacklisted
Call gapped
Outgoing calls bared
Incoming calls barred
Reserved for future allocation
Time-out
Session no longer active
Inter-task procedural error
Internal processing error
Out of buffers
Time-out
Session not available
Session already active on call setup
Inter-task procedure error
Internal processing error
Invalid PRN packet format
Invalid PRN packet for current state
Invalid PRN P[R] received
Invalid PRN P[S] received
Failed to transmit packet to NAC
No radio contact on call setup
NAC synchronisation lost
Encryption not supported
Invalid NUA
Incoming call received from NAC
Clear Information
Hex
Paknet Radio-Pad PNC Sourced Codes – Codes in this group are
related to the serial ports on the Paknet Radio-Pad.
240
241
242
243
244
245
246
247
248
249
250
251
[f0]
[f1]
[f2]
[f3]
[f4]
[f5]
[f6]
[f7]
[f8]
[f9]
[fa]
[fb]
Time-out
Session not available
Session already active on call setup
Inter-task procedure error
Internal processing error
Link failure
Call clash – Incoming/Outgoing EFTPoS
Spare
Service unavailable
Serial port overrun error
Serial port parity error
Broadcast time-out
General Paknet Radio-Pad Codes
252
253
254-255
[fc]
[fd]
[fe-ff]
PRN unavailable
PRN overrun error
Reserved for future allocation
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Installation and Operating User Manual
FIXED X.25 NETWORK DIAGNOSTIC CODE FIELDS
The fixed X.25 Network Diagnostic Code Fields are the error codes that appear on the general X.25
network and are not Vodafone Data Network specific.
Code
Meaning
Decimal
Hex
00
01
02
16-29
48
49
50
51
52
64
65
66
67
68
69
70
71
72
73
74
75
76
77
112
113
114
115
116
117
118
119
120
121
122
128
129
130
131
132
133
134
135
136
137-142
[00]
[01]
[02]
[10-1D]
[30]
[31]
[32]
[33]
[34]
[40]
[41]
[42]
[43]
[44]
[45]
[46]
[47]
[48]
[49]
[4A]
[4B]
[4C]
[4D]
[70]
[71]
[72]
[73]
[74]
[75]
[76]
[77]
[78]
[79]
[7A]
[80]
[81]
[82]
[83]
[84]
[85]
[86]
[87]
[88]
[89-8E]
No additional information
Invalid P[S] (send sequence)
Invalid P[R] (receive sequence)
Packet Type Invalid
Timer expired
Timer expired for incoming call
Timer expired for clear indication
Timer expired for reset indication
Timer expired for restart indication
Call setup, clearing or registration problem
Facility code not allowed
Facility parameter not allowed
Invalid called address
Invalid calling address
Invalid facility length
Incoming call barred
No logical channel available
Call collision
Duplicate facility requested
Non zero address length
Non zero facility length
Facility not provided when expected
Invalid CCITT-specified DTE facility
Internetwork problem
Remote network problem
Internetwork protocol problem
Internetwork link out of order
Internetwork link busy
Transit network facility problem
Remote network facility problem
Internetwork routing problem
Temporary routing problem
Unknown called DNIC
Maintenance action
Internal error
Originator time-out
Originator D_Xfer when Paknet Radio-Pad regs
No Paknet Radio-Pad with called NUA or CUG
No NACs available – no response
No sessions available
No ITP buffers available
Wrong event for current state
Invalid event
Reserved for future allocation
UGZ19000 Issue 2
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PMAC Plus
Installation and Operating User Manual
Modem Setup Strings
This section is designed to show you how to check your current modem/X.28 setup string in PMAC,
and how to create a new modem setup string from scratch.
A “Modem Set-up String” is a list of commands that PMAC and other communications programs use to
tell the modem/X.28 Radio Pad how to behave. In order to understand how to create a modem setup
string, you need two things.
Firstly you need to know how PMAC expects its modems to behave, and secondly you need to know
all of the setup commands for your modem or X.28 PAD. The setup commands are usually supplied
with the modem or X.28 PAD either in a text file on disk, or printed in the manual. Before creating a
new setup string for a device, details of the modem / X.28 setup commands should be found.
Checking your Current Modem Setup String
Enter System Manager mode; from the
PMAC Main window, select the EDIT menu
and COMMUNICATION PORTS - the PMAC
Communication
Settings
(SYSTEM)
window is displayed (right).
In this window, you should see your PMAC
modems and X.28 PAD’s listed (in our
example, the modem is called ‘Serial port
modem, and the X.28 PAD is called ‘Pad
#1’).
To check the modem or PAD settings,
simply double left-click on the modem or
PAD name in the list. You will then get the
window shown below right.
This window shows the port and modem
settings for the device - in this example, a
modem.
You will notice that the Modem Setup String
is selected as one of the pre-set strings
(currently the US Robotics Sportster setup
string). There are a number of pre-set setup
strings for many of the popular modems on
the market today.
The string of characters and numbers is the
Modem Setup String.
Currently this is
“AT&F1X3&K0&M0”. To decode the setup
string, one will need to look at the modem
manual for the US Robotics Sportster.
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PMAC Plus
Installation and Operating User Manual
Decoding a Modem Setup String
This is a simple task once the pattern of modem strings is clear to you. We will take the previous
example of the US Robotics Sportster modem setup string, and decipher its meaning using the
modem manual. Here is a golden rule to modem setup strings:
“Modem commands consist of a letter (often with a prefix such as &, % or +) and optional
suffix modifiers”
The best way of explaining this is with an example. Here is an example modem setup string:
“AT&F1X3+MS=1200,9600,0,1S0=0Y0&W0”
Modem set-up strings always start with an ‘AT’ for PC Hayes (AT) compatible modems, and then a list
of modem commands. This setup string is just about as complex as they come. Some of the
commands are easy to pick-out from the string:
&F1, X3, &W0, Y0, S0=0
Using the modem manual, it is then easy to decipher these meanings. The modem manual will have
the commands themselves, and then it will tell you what they mean and what the modifiers mean. The
commands (in the ‘raw’) are:
&F, X, &W, Y, S
The other numbers and ‘=’ signs were just modifiers to those commands.
The last command in our setup string is:
+MS=1200,9600,0,1
This is special because it uses two characters to denote the command. You will always get a ‘+’ at the
start of commands with two or more characters, so they are easy to spot. The command here is:
+MS
The rest of the command is just the modifier. You will have to look in the modem manual to see the
effect of these modifiers on this command.
Now we know how to decode a modem setup string, lets try with the US Robotics Sportster setup
string in PMAC. Here is the string:
AT&F1X3&K0&M0
First, let’s take off the ‘AT’ at the start, and identify the commands themselves. Here’s the string splitup into its constituent commands:
&F1, X3, &K0, &M0
The ‘raw’ commands without their modifiers are:
&F, X, &K, &M
We can now look in the modem manual to find the meanings of these commands. Here are the
commands listed with their meanings:
&F = Loads a factory default configuration (&F1 = Hardware flow control default)
X = Sets result codes displayed (X3 = all results except dial-tone detection)
&K = enables / disables data compression (&K0 = disable compression)
&M = sets error control (ARQ) (&M0 = disable data compression)
We now have the meaning of the Sportster modem setup string!
UGZ19000 Issue 2
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PMAC Plus
Installation and Operating User Manual
PMAC’s Expected Modem Behaviour
PMAC expects the modems to which it’s connected to operate in specific ways when it is talking to
them. The loggers that the modems connect to, also expect the PC modems to act in a special way to
allow for quick connections and minimal battery usage during data transfer. All of these different
demands mean that the PC modem needs to be setup properly for PMAC in order to assure wide
compatibility with loggers and PMAC itself. This is a list of the items that should be setup on a PC
modem to allow it to talk to PMAC properly, and have the greatest compatibility with logger modems.
•
Modem result codes should be enabled (Quiet mode OFF - usually ‘Q0’).
•
Modem commands should be echoed from the modem (Local echo ON – usually ‘E1’).
•
Modem result codes should be in text form (Verbal results ON – usually ‘V1’).
•
As many result codes as possible should be activated (usually ‘X3’ or ‘X4’).
•
Modem should detect dial tone and wait for an answer (usually also ‘X’ command).
•
Error control result codes should be disabled.
•
Error control should be disabled.
•
Compression should be disabled (usually ‘&K0’).
•
Modem Serial-port rate should be fixed (does not follow connection speed).
•
Carrier-Detect should be enabled (usually ‘&C1’).
•
Software flow-control should be disabled (Usually ‘&I0’).
•
Hardware flow-control should be disabled (Usually ‘&H0’).
•
DTR should be enabled so the modem disconnects when DTR is ‘dropped’ (usually ‘&D2’).
•
If possible, fix the modem’s connection speed to the speed of the loggers you’re connecting to
(normally 1200bps, but GSM loggers are 9600bps) (may be ‘+MS’ or ‘&N’).
Creating a New Modem Setup String
You now have all of the skills needed to produce a workable setup string for your modem. You know
what things are needed in order to get good PMAC and logger compatibility (earlier in this section),
and if you have your modem manual then you have all of the information on the modem commands
needed.
Creating a new modem setup string is simply a matter of finding the command to do each of the setup
items on the previous page, and adding them to the setup string. Once you have your new setup
string, you can remove those items that are set by default in the modem (at lot will be), and add ‘AT’ to
the start of the string.
Here is a example using the US Robotics Sportster modem:
1.
after checking the modem manual against the items needed on the previous page (we don’t need
to talk to GSM modems), the setup string is:
Q0E1V1X3A0&M0&K0&B1&C1&I0&H0&N2
2.
Now we remove those items that the modem will already do by default, and we have:
X3&M0&K0&C1&H0&N2
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3.
Now we add ‘AT’ to the start, and we have a usable PMAC modem setup string (as long as we
don’t want to do GSM communications):
ATX3&M0&K0&C1&H0&N2
And that’s all there is to it, usually.
You may well find that you are trying to use a ‘strange’ modem with PMAC. There are a lot of good
modems on the market that need considerable extra setup to get them to work with PMAC. In the
event that you have a modem that does not work with PMAC, you should have your modem manual
handy and then give the Technolog Support Desk a call (number on front cover).
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Appendix A
Glossary of Terms
The following terms and expressions are included, with their implications, to assist in understanding
the manual and software.
Bitmaps
A bitmap is a screen image used to represent an area or district. Bitmaps are
entirely user-definable and may represent a pipe network, town outline or a
simple list of site names.
CDPD
Cellular Digital Packet Data – is a communications network used primarily in
North and South America. It uses existing cellular networks for data
transmission, between the normal cell phone conversations.
Channel Rate
Refer to Rate.
Control Group
A group of loggers configured within the Control Database to perform pressure
control.
CSV
Comma Separated Values. A file format where numeric data is stored in a text
form with fields separated by commas; suitable for importing to most
spreadsheets.
Disk
Generic term referring to any diskette or hard disk.
Diskette
Removable floppy disks (3½" or 5¼")
Download
Retrieve data via a communications link, either locally or remotely.
Dragons
Software program which runs on a Psion Workabout. It enables the data from
several loggers to be uploaded to the Psion (on site) and subsequently
transferred from the Workabout to a PC running PMAC. Dragons stands for
Data Retrieval And Graphics ON Site.
Field
A subsection of a database record.
GPS Protocol ID
(Also known as Remote ID) - Second ID given to GPS protocol loggers to allow
PMAC Plus to differentiate between two or more loggers connected to the same
modem (e.g. Dialog 377 – up to eight loggers).
Greyed-out
This is when a menu item appears faint and cannot be selected. It allows you to
see where the item appears in the menu, but the option is not available for an
operational reason.
Hard disk
A non-removable disk.
Hayes Commands
Standard ‘AT’ command-set used by most PC modems. This command set is
just a ‘de facto’ standard, and different modem manufacturers have their own
interpretation of it, with many less-used commands having differing
effects/results. This means that it is very important to retain the manual
provided with YOUR modem(s).
Modem
An interface-unit for connecting a PC to a telephone line to allow remote
communications.
Notepad
A general purpose area of memory within a logger used for storing calibration
details and application specific or user-defined information.
PAD
Packet Assembler, Disassembler – or Radio PAD.
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PMAC ID
ID given to loggers to allow PMAC Plus to reference all logger data. This ID is
also used as simple security in the E5565 protocol.
Polling
Automatic site scan; the operation of systematically contacting a set of loggers
to retrieve data.
PSTN
Public Switched Telephone Network, the standard telephone communications
system.
Rate
The time between samples being taken.
Record
An entry in a database consisting of one or more fields.
Remote ID
(Also known as GPS Protocol ID) - Second ID given to GPS protocol loggers to
allow PMAC Plus to differentiate between two or more loggers connected to the
same modem (e.g. Dialog 377 – up to eight loggers).
Root directory
The lowest directory level. An operator may move directly to the root directory
(or simply 'root') CD \ may be typed.
Rotating Store
System for storing the most recent information. When the memory becomes full,
the oldest data is removed and new data stored in the vacated area.
Store-till-Full
Memory allocation system where data is logged until the memory is exhausted;
whereupon the logger stops logging and reverts to a standby condition.
Timebase
Applicable to Technolog protocol loggers only - This is the 'heartbeat' of the
logging process. At each timebase interval, the logger examines its
configuration and decides if a channel requires a log to be taken and acts
accordingly. Using a common timebase, channels may have different logging
rates. The timebase may not be changed if the Newlog is logging. Refer to
Rate.
Time Resolution
Applicable to Technolog protocol loggers only - The time resolution is the
accuracy to which an event may be recorded. Newlog may be set to have a
time resolution of 10 seconds or 1 second. When operating in the 10-second
mode, a 'header' is stored in the memory at each midnight; during the 1-second
mode a header is stored every 4 hours.
Logging interval
Refer to Rate.
On-Time
Applicable to Technolog protocol loggers only - The length of time that a control
output is in the low (or on) state prior to a reading being taken on any
associated channels.
X.25
Communications protocol used by X.28 PADs to talk to each other by radio.
X.28
Communications protocol for communicating locally to a Radio PAD through a
serial cable.
Zero offset
Applicable to Technolog protocol loggers only - The input value which
corresponds to a zero reading. For example a pressure transmitter may output
4-20 mA, representing 0 to full scale pressure, in this case the zero offset is 4
mA.
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