Kadex - FingerTec
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[email protected] tec.com
Kadex
Standard RFID Card Door Access Control &
Time Attendance System
User Guide
CONTENTS
3-4
CHAPTER 1 •
GETTING STARTED
Viewing the User Guide in the Internet
Terminal Included Accessories
Included Printed Materials
Activating Terminal
Registering Terminal
5-7
14-15
21
22-25
26
27
CHAPTER 10 • HID CARD FUNCTION
Registering HID Card
Deleting HID Card
CHAPTER 11 • AUTO TEST
Who Should Do The Auto Test?
Run All Tests At Once
FLASH Test
LCD Test
Voice Test
Key Test
RTC Test
CHAPTER 5 • SYSTEM
General Settings
Update Firmware
System Information
Log Information (Log Opt)
29
CONTENTS
CHAPTER 9 • RFID CARD FUNCTION
Enrollment of RFID Card
Verification Using RFID Card Only
Multi Verification Methods Using RFID
Deleting RFID Card
Changing Card ID
28
15-19
CHAPTER 8 • ACCESS
Using The Terminal as Door Access
Access Options
User Account Options
Access Combination
Lock
Door Sensor Delay
Door Sensor Mode
Door Sensor Alarm
Turning Off Alarm
Duress Options
Alarm Count
Group Verification Type
CHAPTER 4 • USER
Enrolling User
Types of Verification Method
Adding User Information
Deleting User
Access Level/Privilege
CHAPTER 7 • USB
Understanding the Need for USB Flash Disk
Type of USB
Downloading Attendance Logs
Downloading User Data
Uploading User Data from USB to Terminal
Uploading Short Messages
CHAPTER 3 • CONNECTION
– SYNCING TERMINALS
Installations
Communications
Ingress Online Activation
Installation and Setup of Ingress
Connecting Terminals to Ingress
Using USB to Download/Upload Data
Communication Key
CHAPTER 6 • DATA
Deleting Transaction Logs
Deleting All Data
Managing User Privilege
Resetting to Factory Settings
CHAPTER 2 • BASICS
Introduction to Products
Overview
Power On/Off Button
Keypad
Battery
Date/Time
Voice Control
Security Features
Cleaning Terminal
Restarting and Resetting Terminal
8-13
20
TROUBLESHOOTING
1• GETTING STARTED
Viewing the User Guide in the Internet
The User Guide is available in the package when you purchase the terminal. The User
Guide is also available online at fingertec.com and user.fingertec.com. Choose the language that you prefer for your online User Guide.
Terminal Included Accessories
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USB Extension
Door Accessories Cable
To connect to the USB port of
a computer for uploading and
downloading of data.
Cables for 12V door lock, push
button, 12V alarm, door sensor
and 12V door bell, for door access.
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Screwdriver
A Packet of Bolts
Use the screwdriver to open the
back plate of the terminal and
to install the back plate against
a wall.
RS232/RS485/Wiegand
Output Cable
TCP/IP Connector
Power Supply Cable
Connecting the network cable
from a PC or Network switch
to a TCP/IP connector at the
terminal.
To connect the terminal to a
12V power supply.
Use the screws to hold the
back plate of the terminal
against a wall.
For serial cable connection and
Wiegand Output connection.
RFID Cards (5 pieces) /
HID/MIFARE Cards (1 piece)
For card enrollment and
verification.
TCP/IP Cable
Connecting terminal for
Ethernet connection.
CONTENTS
3
Included Printed Materials
•
•
•
•
FingerTec Comprehensive DVD
Quick Start Guide
User Enrollment Template Form
Warranty Card
Activating Terminal
Every FingerTec access control model comes bundled with a unique license key. To
start using the terminal with Ingress, you must connect the terminal to Ingress and
perform online activation. Ingress reads the serial number of your terminal and sends
it for verification at the FingerTec server via Internet.
In case you do not have an Internet connection, you would need to do offline activation. Please send the serial number and models of your terminals to your local resellers
or [email protected] to request for a product key and activation key.
Registering Terminal
Make sure that you register your terminal’s warranty with us at fingertec.com/ver2/
english/e_warranty.htm.
4
CONTENTS
2 • BASICS
Introduction to Products
The terminal for time attendance and door access system supports RFID card ID, 5-digit
password or combination of both. It works with security alarm system to alert users in
cases of break in and when the duress function in the terminal is used. The terminal can
integrate with a fire alarm system to unlock all doors when the fire alarm is triggered.
The terminal communicates with a computer via TCP/IP and it allows data transfer to be
done with USB flash disk to eliminate extra wiring.
The terminal complies with international standard of CE & FCC, our testament to safety
& quality.
Overview
L.E.D Display
LCD Screen
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Speaker
USB
Port
Keypad
Card Induction
Area
Reset Button
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ITEM
FUNCTION
LCD Screen
Displaying status of terminal, day, date and time.
LED Display
Green LED – The terminal is working fine and it is in standby mode.
Red LED – There is an error at the terminal that requires checking.
For first time use, the terminals need to be charged fully to avoid
having the red light blinking.
Keypad
To input instructions into the terminal and to allow configuration.
RFID Card Induction Area Area that reads RFID cards.
USB Port
To upload/download users information, password and transaction
logs via USB flash disk.
Speaker
For terminal voice emission.
Reset Button
To restart the terminal as and when required.
CONTENTS
5
Power On/Off Button
There is no power button available. Restart the device using the reset button shown on the
bottom of the terminal.
Keypad
You can insert inputs into the terminals through
the keypad. It contains numbers from 0-9, an OK
button, an ESC/Cancel button, a Scroll up/down
button, a doorbell button and a Menu button.
Battery
The terminals operate using power supply from a standard power outlet.
Mini UPS: Mini UPS 12V can also be used to provide power supply to turn on the terminals. Refer to accessory.fingertec.com for more information about accessories.
Date/Time
The terminals displays the date and time at the home screen. Choose the date and
time format based on your preference. Press Menu > Options > Systems Options >
Date/Time > set your time and save.
To change the date format: Press Menu > Options > Systems Options > Fmt > Determine the date format based on your preference.
Voice Control
Voice Control lets you control the level of volume emitted by the terminal.
TURN ON/OFF
The system lets you turn on/off the voice based on your preference. Press Menu >
Options > System Option > Adv Option > Voice > Y/N.
ADJUST VOLUME
The default volume of the terminal’s voice is 67. The volume can go as high as 100
and as low as 0. To sustain the performance of the speaker, it’s recommended to stay
at range 60-70. To adjust the volume Press Menu > Options > System Option > Adv
Option > Adj VOL (%) > adjust accordingly .
6
CONTENTS
Security Features
Security features help protect the information in the terminal from being accessed by
unauthorized individuals.
ADMIN AFFIRM
Register an administrator into the system by enrolling or a password to a user ID. Press
Menu > User Manage > Enroll Admin > Choose enrollment method > Perform enrolment and Save. After enrolling an administrator, the main menu can only be accessed
by the administrator.
TAMPER SWITCH
The terminals come with a tamper switch located at the rear of the terminals. During
installation, the tamper switch is compressed against the back plate. Any attempt to
dismantle the terminal will trigger an alarm and a “System Broken” message will be
displayed on the panel.
Cleaning Terminal
CLEANING THE BODY
Use a dry cloth to clean the terminal’s body. Do not use any liquids, household cleaners, aerosol spray, solvents, alcohol, ammonia and abrasive solutions to clean the body
of the terminal because it could damage it.
Restarting and Resetting Terminal
If a feature isn’t functioning as it should, try restarting or resetting the terminals
RESTARTING THE TERMINAL
Push the On/Off button or “reset button” on the terminal to restart the terminal. If you
can’t restart the terminal, or if the problem persists, you might want to reset.
RESETTING THE TERMINAL
Press Menu > Option > System Option > Adv Opt > Reset terminal. Resetting of the
terminal will cause all your settings to return to its original factory settings. Make sure
that you have backed up all data before you proceed.
CONTENTS
7
3 • CONNECTION – SYNCING TERMINALS
Installations
FingerTec terminals offer several connections for power and communications. Installations of FingerTec time attendance terminals are simple.
MOUNT ON WALL
Back Plate
4 feet / 1.2 meter
(recommended)
Attached the back plate on the wall securely and attach the terminal to the back plate
when mounting it on the wall.
8
CONTENTS
Communications
Connection points for power and communication are available on top of the terminals.
Refer to the following diagrams for the terminals you require.
ALM+
ALMNC
BEEP
COM
GLED
NO
For NC
or NO
door
lock
system
RLED
BUT
Wiegand
IN
GND
INWD0
INWD1
SEN
BEL+
.
.
.
.
.
.
.
.
.
.
.
.
BELGND
DC12V
Power Supply
.
.
.
.
.
.
.
.
.
.
.
.
Power
OUT
.
.
.
.
.
.
.
.
.
.
.
.
GND
+12V
3rd party
controller
with 26 bits
wiegand
output
+12V
RJ45-1
RJ45-2
TCP/IP
RJ45-3
1. RS485 Single Connection
485+
485-
RX+
RX-
RS232/RS485
Data Converter
WD0
Wiegand
OUT
485485+
485-
WD1
GND
2. RS485 Network Connection
485+
TCP/IP
RJ45-6
3rd party controller
with 26 bits
wiegand input
RXD
RX+
RX-
RS232/RS485
Data Converter
RS232
TXD
GND
RS232
cable
485+
RS485
485-
CONTENTS
9
For NC (normally closed) door lock system
EM lock
(NC)
+
-
Emergency
break glass
(NC)
2
3
Key switch
(NC)
A
C
USB PORT
Linking with USB flash disk
for remote data
transfer.
ALM+
ALM-
1
8
1
8
NC
COM
TOP
NO
BUT
Release
button
GND
Door
sensor
SEN
FRONT
BEL+
Doorbell
BELGND
DC12V Power Supply
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
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.
.
.
.
.
+12V
TCP/IP PORT
Connect with CAT 5 cable
for LAN connection, one
end to this port and another end to the computer’s TCP/IP Port.
For NO (normally open) door lock system
TCP/IP for Single Connection – Linking the terminal to
EM lock
(NO)
+
-
Emergency
break glass
(NO)
1
3
Key switch
(NO)
B
D
Release
button
ALM+
a single computer using TCP/IP
requires Ethernet 10/100BaseT Crossover Cable. The cable
can be used to cascade hubs
or to connect Ethernet stations
back-to-back without a hub. It
works with both 10Base-T and
100Base-TX
ALMNC
COM
NO
BUT
GND
Door
sensor
SEN
BEL+
Doorbell
BELGND
DC12V Power Supply
NOTE
10
CONTENTS
.
.
.
.
.
.
.
.
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.
.
+12V
Please refer to AdapTec AC Installer Manual if you are
using AdapTec AC.
JOINT 1 PIN
JOINT 2 PIN
•
2•
3•
6•
•3
•6
•1
•2
TX+ 1
TXRX+
RX-
RX+
RXTX+
TX-
CONNECTOR PIN
TX+
TXRX+
RX-
TCP/IP for Network Connection – Linking
the terminals to multiple computers using TCP/
IP requires Ethernet 10/100Base-T Straight Thru
Cable or “whips”. The cable works with both 10
Base-T and 100Base-TX, connecting a network
interface card to a hub or network outlet.
CABLE COLOR
•
•
•
•
•
•
•
•
1
2
3
4
5
6
7
8
White/Orange
Orange
White/Green
Blue
White/Blue
Green
White/Brown
Brown
CONNECTOR
•1
•2
•3
•4
•5
•6
•7
•8
TX+
TXRX+
RX-
POWER SUPPLY PORT
Insert the Power Adapter point to this port for power.
RS232/RS485/WIEGAND CONNECTION PORT
RS232 – Connection to a computer using RS232 cable.
RS485 Single Connection - Connection to a single computer using RS485 wire.
RS485 Network Connection - Connection to multiple computers using Daisy Chain connection.
Wiegand Output – Connecting with third party connector or terminal(s).
ACCESS CONTROL PORT
Linking the terminal to door lock system.
BELL PORT
Linking the terminal to doorbell. NOTE
Link all cables to the correct connection point(s)
before attempting to connect the terminals to
software.
Ingress Online Activation
Ingress is a genuine software by FingerTec. Every FingerTec access control model comes
bundled with a unique license key. To start using the terminal with Ingress, you must
connect the terminal to Ingress and perform online activation. Ingress reads the serial
number of your terminal and sends it for verification at the FingerTec server via Internet.
In case you do not have an Internet connection, you would need to do offline activation.
Please send the serial number and models of your terminals to your local resellers or
[email protected] to request for a product key and activation key.
Installation and Setup of Ingress
Install Ingress in a PC that fulifills Ingress’ minimum requirements. Refer to http://www.
fingertec.com/customer/download/postsales/SUM-Ingress-E.pdf for the Ingress user
guide online. Setup Wizard will require you to do online activation before connection
establish between Ingress and terminals.
CONTENTS
11
Connecting the Terminals to Ingress
DETERMINING TERMINAL NUMBER
Identify the number of your terminals to differentiate them between one another. Ingress can connect up to 999 units of terminal. Press Menu > Options > Comm Opt > Dev
Num > Select the number.
USING TCP/IP
IP address is important, as it is a unique address of the terminal in LAN. Without the IP
address, locating the specific terminal is not possible. To input the IP address of the
terminal: Press Menu > Options > Comm Opt > IP Addr > Key in IP address.
USING TCP/IP
It is important to setup the Ethernet to connect the terminals using TCP/IP connection.
Setting up the Ethernet is done by enabling the Ethernet function: Press Menu
> Options > Comm Opt > Ethernet > Yes.
Turn off the terminal after you have set the Ethernet setting to Yes. Now, plug-in the
network plug to the Ethernet interface and turn the power on.
Determining the Netmask, Gateway and NetSpeed: For TCP/IP connection,
please configure the netmask, gateway and netspeed for the terminal.
Press Menu > Options > Comm Opt > NetMask > Insert the numbers.
Press Menu > Options > Comm Opt > Gateway > Insert the numbers.
Press Menu > Options > Comm Opt > NetSpeed > Choose the speed of your Ethernet
connection.
USING RS232 CONNECTION
For connection via RS232,baudrate is the determinant of communication speed between the terminal and the software. The higher the baudrate, the faster the speed is.
To turn on RS232 connection and set the baudrate: Press Menu > Options >
Comm Opt > RS232 > Change the RS232 connection to Y.
To change baudrate: Press Menu > Options > Comm Opt > Baudrate > Change the
Baudrate accordingly.
USING RS485 CONNECTION
For connection via RS485, baudrate is also the determinant of communication speed
between the terminal and the software but the speed must be according to the speed
of the converter. Check your converter for the speed.
To turn on RS485 connection and set the baudrate: Press Menu > Options >
Comm Opt > RS232 > Change the RS485 connection to Y.
To change baudrate: Press Menu > Options > Comm Opt > Baudrate > Change the
Baudrate accordingly.
12
CONTENTS
Using USB to Download/Upload Data
A USB flash disk is useful in cases where the terminal is installed far from a PC or there
is a connection problem. To determine the type of USB flash disks compatible with the
terminal, please refer to this link at fingertec.com/newsletter/HL_74.html using USB
Press Menu > PenDrive Mgmt > Choose the operation that you want to carry out via
USB flash disk.
Communication Key
Since the software is controlled by an activation code and a product key, set the COMM
key to zero. Press Menu > Options > Comm Opt > COMM Key > Set to 0.
CONTENTS
13
4 • USER
Enrolling User
The terminals can enroll passwords and card information. This chapter covers all possible user enrollments in the terminals.
Caution: Enrollment of supervisor or administrator is important to ensure the terminals
data safety. Prior to enrolling a new user, a supervisor has to be enrolled first by using
any of the methods mentioned below. Select Enroll Admin > Choose the Privilege Level
either Supervisor or Administrator to proceed.
CARD ENROLLMENT
The default card for the terminal is the RFID card. MiFare and HID card systems are available upon request.
Enrolling card: Press Menu > User Manage > Enroll User > Reg RFID > New Enroll? > OK
> Key in User ID (PIN) > Wave the card at the scanning area until the screen displays the
Card ID > (OK) Save
PASSWORD ENROLLMENT
The terminals offer password verification and the maximum length of password is 5
digit.
Enrolling password: Press Menu > User Manage > Enroll User > Enroll Pwd > New Enroll? > OK > Key in User ID (PIN) > OK > Input your password > LCD showing the ID with
minus -P to indicate that the user ID is using password > OK (Save)
Changing password: Press Menu > User Manage > Enroll User > Enroll Pwd > ESC >
Input User ID > OK > Change your password > LCD showing the ID with minus -P to
indicate that the user ID is using password > OK (Save)
CARD AND PASSWORD ENROLLMENT
The terminals offer a combination of card and password enrollment for better security.
Enrolling card and password: Press Menu > User Manage > Enroll User > Card & Pwd >
New Enroll? > OK > Key in User ID (PIN) > OK. Wave the card at the scanning area until
the screen displays the card ID > OK (Save) > Input your password and confirm the
password one more time > LCD is showing the ID with minus -OP to indicate that the
user ID is using a combination of card and password > OK (Save)
PASSWORD VERIFICATION
Password is an option for those who prefer not to use other verification methods. To verify
via password, insert User ID > OK > insert password and press OK.
CARD VERIFICATION
Place the card on the card scanning area and the terminal will read and verify the card.
14
CONTENTS
Types of Verification Methods
The terminals offer various verification methods which include User ID (PIN), Password (PW),
and RFID (RF). You can configure the terminal to offer multiverification methods. Press Menu
> Options > Access Options > Group VerType > Select the Group > OK > Select the time > OK
> Down arrow and select Verification Type > OK
The terminals support the following combinations of verification:
VERIFICATION TYPE
PIN
DESCRIPTION
User ID only
PW
Password only
RF
RFID Card only
PW/RF
Password or RFID Card
PW & RF
Password and RFID Card
Go to Chapter 8: Access Options to learn more about Grouping and Group Definition.
Adding User Information
User information can be added into FingerTec terminals through the software software.
After the information is updated, sync software with the terminal to display the information.
Deleting User
Only an administrator can perform user deletion at the terminal. To delete certain user(s),
press Menu > User Manage > Delete > Input User ID > The terminal will tell you the verification method enrolled by the user ID > OK > Prompting you to Delete User > Press OK
> Confirmation is required > OK as Yes and Esc as No
Access Level/Privilege
The terminal offers various types of access level or privilege.
PRIVILEGE
USER ROLES
Normal User
Only use the terminal to verify your identity. You cannot access
into the Menu and make changes on settings and system
Enroller
You are allowed to access into the menu to enroll user only.
Administrator
You are allowed to access into the menu to enroll users only and
edit simple settings and system excluding access options and
advanced options
Supervisor
You are allowed to access into the menu to enroll users and edit
settings and system
CONTENTS
15
5 • SYSTEM
General Settings
ADJUSTING DATE/TIME
The function of the terminal is to record time attendance and door access activities of
employees. Precision in time and date cannot be compromised for the system to work
efficiently. Adjust Date/Time according to your time zone. Press Menu > Options > System Opt > Date/Time > Select Value > OK
DATE FORMAT
Date format differs based on countries for example in Malaysia the format used is, datemonth-year whereas in America, month comes first. Choose your date format according to your preference. The default format is dd-mm-yy. Press Menu > Options > System
Opt > Fmt > Select Format > OK
SYSTEM LANGUAGE
The terminals offers various languages to match your local requirements. Maximum of
3 language packs are available in one terminal at a time and it’s set according to your
request during purchase. Default language is English. Press Menu > Options > System
Opt > Language > Choose your language > OK
VOICE
The terminal has certain voice commands to guide users during enrolment and to notify users during the identity verification process. Press Menu > Options > System Opt
> Adv Option > Voice > Y/N
VOLUME (%)
Voice Control lets you control the level of volume emitted by the terminal.
Adjust Volume: Default volume of the terminal’s voice is 65. The volume can go as high
as 100 and as low as 0. To sustain the performance of speaker in the terminal it’s recommended to stay at range 60-70. To adjust the volume Press Menu > Options > System
Opt > Adv Option > Adj VOL (%) > Set your number > OK.
USER INTERFACE STYLE
The terminals offer different user interface styles. Select your style based on your preference. Press Menu > Options > UI Style > Select your style > OK
BUTTON BEEP
Press Menu > Options > System opt > Adv Option > Button Beep > Y/N
16
CONTENTS
DEFINING WORK CODES
The fingerprint terminal provides a work code feature which allow users to key in predefined numbers after verification. The work code numbers are predefined in software. The
following table is showing examples of work codes.
Reasons
Work code
Check In
00
Check Out
01
OT start
04
Done
05
Sick Leave
10
Half-day Leave
12
Emergency Leave
11
Meeting Client
20
Outstation
21
Workcode Mode 1: Verification followed by work code
Workcode Mode 2: Work code followed by verification
To disable: Select No
Press Menu > Options > System Opt > Adv Option > Work Code > OK > Select Preference > OK
Update Firmware
FingerTec offer updates for the terminals regularly through software in a PC. Always consult your local reseller before you update firmware of the terminal or alternatively you
can contact us at [email protected] Save the latest firmware in a USB flash disk
before attempting this operation. Press Menu > Options > System Opt > Adv Option >
Upd Firmware > OK > Plug Pen Drive? > Insert the USB Flash Disk into the slot > OK
System Information
The terminals keep information of the system and this information is available for viewing by administrators.
NUMBER OF USERS IN THE TERMINAL (USER COUNT)
Every model of the terminal has a different user capacity depending on the number of
templates a user has in a terminal. To find out how many users are enrolled in a terminal: Press Menu > Sys Info > User Cnt > View the number
CONTENTS
17
QUANTITY OF ATTENDANCE LOGS SAVED IN THE TERMINAL
(ATT LOG)
Once verification is completed, an attendance log will be stored in the terminal as a
record. A terminal can contain up to 120,000 logs depending on the models. Press
Menu > Sys Info > AttLogs > View the number
NUMBER OF ADMINISTRATORS REGISTERED IN THE TERMINAL
(ADMIN COUNT)
A company can enroll several administrators to manage the system. This function enables the company to check the number of administrator present for a particular terminal. Press Menu > Sys Info > Admin Cnt > View the number
TRANSACTIONS DONE BY ADMINS IN THE TERMINAL (S LOGS)
Supervisors can trace the transactions and operations done by the Administrator in the
terminal (Eg. Enrollment, Delete User, etc.). To view the transactions done by an adminstrator, Press Menu > Sys Info > S Logs > View S Logs.
FREE SPACE INFORMATION (FREE SPACE)
Find out the information about availability of space in your terminal through this function. Press Menu > Sys Info > Free Space > View the info Information available includes
fingerprint count, att log and S logs.
DEVICE INFORMATION (DEV INFO)
Find out the information about your terminal through this function. Press Menu > Sys
Info > Dev Info > View the info
Information available includes:
AttLog (10k): Shows the number of attendance logs that can be stored in the terminal,
for example for AttLog (10k) 12 means 10,000 x 12 = 120,000
S Logs: Shows the transactions carried out by Administrator in the terminal.
Manufactured Time (Manu Time): The date and time when the terminal was produced
is displayed when you press Manu Time
Serial Number of the Terminal (Serial Num): The serial number of the terminal is important to activate the software and to liaise with FingerTec Worldwide in support issues. The Serial number is pasted on the back of the terminal but in case the sticker is
damaged, this is where you can retrieve the serial number.
Manufacturer: Get the name of the manufacturer of the terminal here.
Device Name: All models have different names. If you don’t know the name of the
terminal that you are having, get it here.
Firmware Version: Support sometimes require a firmware version to resolve some support issues. The version and date of the version is released is provided here. For example: Ver 6.20 Aug 19 2009
18
CONTENTS
View MAC: This feature is a security feature of the products. Linking Software to the
terminal requires the correct MAC address. Without availability of MAC address, the
software will not be activated correctly. All products are supplied with the correct MAC
address to ease communication. This is also to hinder people from using the software
with a different hardware brand. An example of a MAC address is 00:0A:5D F1 BE 57.
Menu > Sys Info > Dev Info > View MAC
MCU Version: An MCU is the Main Controller Unit for the terminals. Version of the MCU
determines the features and functions the terminal carries. To check the MCU Version:
Menu > Sys Info > Dev Info > MCU Version
Log Information (Log Opt)
A terminal can only retain certain amount of information before the terminal becomes
full and stops accepting anymore data . To maintain the performance of a terminal, you
can set an alarm to alert you when the data reaches a certain warning level.
ALARM SUPERLOG
To instruct terminal to alert user if the transaction storage for administrator login is less
than as configured. Default value is 99.
ALARM ATTLOG
To instruct terminal to alert user if the transaction storage is less than as configured.
Default value is 99
RECHECK MIN
To instruct terminal to update clocking times of all users in a time interval. Default is 10
mins.
CONTENTS
19
6 • DATA
Every time an enrollment is performed or a verification is done, a transaction log is created and
stored inside the terminal. The data contains
created terminal ID, date, time, userID and transaction activity. For example, 010502100900000
0000010000:Code
DESCRIPTION
CODE
Terminal ID
01
Date (ddmmyy)
050210
Time (hhmm)
0900
-
These logs need to be managed to maintain the
effectiveness of the terminal. It is recommended
to do the housekeeping of data from the software but there are 5 functions available in Data
icon to enable you to manage data in the terminals
User ID
000000001
Transaction Code
00
Terminal Activity
00
Deleting Transaction Logs
Delete Attendance Logs: The fingerprint terminal stores every transaction logs of its
user. Once a user is enrolled and verified, the logs will be kept in the terminal. Sometimes
housekeeping needs to be done to sustain the terminal’s performance. Please be certain
before performing this operation because once the OK button is pressed, all attendance
logs will be lost. Press Menu > Options > System Opt > Adv Option > Del Attlogs > OK
> Delete? OK
Deleting All Data
Clear All Data: The fingerprint terminal contains all user data including User ID, verification methods, fingerprint templates, logs, etc. This operation allows deletion of all data
in the terminal. Please be certain before performing this operation because once the OK
button is pressed, all data will be lost. Press Menu > Options > System Opt > Adv Option
> Clear All Data > OK > Delete? OK
Managing User Privileges
Clear Admin Privilege: To access system menu, it is recommended to enroll administrator to the system. Once administrator is enrolled, every time someone presses the Menu
button, Admin Affirm message will be displayed. Clear Admin Privilege operation allows
the current administrator to clear all his/her data to make way for the new administrator’s
data. Once the operation is completed, system menu is accessible by all users. Press
Menu > Options > System Opt > Adv Option > Clr Admin Pri > OK > Continue? > OK
Resetting to Factory Settings
Reset Option: This feature is to restore all settings in the terminal to return to the original
factory settings. You have to be certain before conducting this operation because once
the OK button is pressed the terminal will be reset automatically. Press Menu > Options
> System Opt > Adv Option > Reset Opts > OK. Please redo all the settings to suit to your
company’s requirements. Press Menu > Data icon > Restore to Factory Settings > Confirmation is required (Yes/No)
20
CONTENTS
7 • USB
Understanding the Need for USB Flash Disk
Communication between the terminal and a PC is very important to upload and download transaction data for time attendance and door access reports. The terminal offers
a few communication options such as LAN and serial cable connections but sometimes
there are scenarios that require USB (Universal Serial Bus) connectivity. USB can connect to the terminal with a computer for download and upload of user information
and transaction logs. In the terminal, the USB Flash Disk function is known as Pen Drive
Management.
Type of USB
There are various types of USB available in the market. The terminal can only work with
USB flash disks that support minimum Linux Kernel 2.4.x, working fine with Imation,
Transcend and Pen Drive (minimum support Linux Kernel 2.4.x) To determine the type
of USB compatible by FingerTec terminal, please refer to this link fingertec.com/newsletter/HL_74.html
Downloading Attendance Logs
To download attendance logs from the terminal to the computer: Press Menu > PenDrive Mng > DwnLoad AttLog > The terminal would require you to plug in the USB
Flash Disk to proceed. After the download process is complete, eject USB Flask Disk
from the terminal and connect it to your PC that has been installed with the software.
Upload the data from the USB into software for further processing.
Downloading User Data
Enrollment of user must be done at the terminal. During enrollment, user data such as
name and user ID are entered. To sync the data between the terminal and computer:
Press Menu > PenDrive Mng > DwnLoad User > The terminal would require you to plug
in the USB Flash Disk to proceed.
Uploading User Data from USB to Terminal
While administrator can input user data from the terminal, the rest of the users information is completed in the software. Get the latest updates of user information from the
software to the terminal by using a USB Flash Disk. Press Menu > PenDrive Mng > UpLoad User > The terminal would require you to plug in the USB Flash Disk to proceed.
Uploading Short Messages
Some the terminals can display a short messaging system on the LCD. The SMS can be
private or public. To assign sms to an individual or all staff using USB: Press Menu >
PenDrive Mng > Upload SMS > Insert the USB Flash Disk to proceed
CONTENTS
21
8 • ACCESS
Using The Terminal as Door Access
The terminals can be connected to door access accessories like electromagnetic lock,
doorbolt, exit button, etc to control access to doors. FingerTec provides all kinds of doorlock accessories which can be viewed at accessory.fingertec.com.
Make sure you understand the access options offered in the terminal and do necessary
configurations for your door access system.
Access Options
This function determines user’s accessibility or authority to enter certain doors.
TIME ZONE
The period where a user is allowed access is called TIME ZONE or time period (TP). In total
there are 50 time zones available in FingerTec models. Each Time Zone has 7 time slots for
Monday until Sunday. To define time zone: Press Menu > Options > Access Options >
Define TP > Select the Time Zone number and determine the time for each day.
Example 1
TIME ZONE SUN
MON
TUE
WED
THU
FRI
SAT
1
0900:1800 0900:1800 0900:1800 0900:1800 0900:1800 0900:1800 0900:1800
What does Time Zone 1 mean?
Time Zone 1 consists of a constant access time for a period of one week where a user
checks in at 9:00 and leaves at 18:00
Example 2
TIME ZONE SUN
MON
TUE
WED
THU
FRI
SAT
2
0000:2359 0800:1200 0800:1200 0800:1200 0800:1200 0800:1200 0000:2359
What does Time Zone 2 mean?
Time Zone 2 is showing a variation in access schedule which is from 8am-12pm from Mondays to Fridays and users are not allowed any access on the weekends.
Example 1
TIME ZONE SUN
MON
TUE
WED
THU
FRI
SAT
2
0000:2359 1400:1800 1400:1800 1400:1800 1400:1800 1400:1800 0000:2359
What does Time Zone 3 mean?
Time Zone 3 is showing a variation in access schedule which is from 2pm-6pm from Mondays to Fridays and users are not allowed any access on the weekends
22
CONTENTS
GROUPING
When a group of users are having an almost similar time zone assignment, they can be
grouped together. For example, Time Zone 2 and Time Zone 3 are suitable for one group
where users in this group checks in at 8:00 until 12:00 has a, break time from 12:00 to 14:00
, continue from 14:00 to 18:00, and no one is allowed access during weekends. Therefore,
these users will be in Group Time Zone 1. The table below illustrates the Group Time Zone
concept.
GROUP TIME ZONE
TIME ZONE
TIME ZONE
1
2
3
TIME ZONE
There are a total of 5 Group Time Zones available in the system. The system default is
Group 1 and Time Zone 1. Therefore, the newly enrolled users automatically will be in an
unlocking status. If those users are not included in the grouping combination setting, they
are given permission to record attendance but they can’t unlock any door.
To define Group Time Zone: Press Menu > Options > Access Options > GRP TP Define >
There are a total of 5 Group Time Zone offered and each Group Time Zone accepts only
3 time zones.
User Account Options
After a user has been enrolled, you can configure his/her access option settings. Press
Menu > Options > Access Options > User Acc Opts > Input the user ID that you want to set
the access option for > Determine the below matter:
USER ACC OPTS
WHAT YOU SHOULD DO
Belong to Group
Select group for this user
Use Group TPs
Yes or No
TP1
Select your Time Zone number 1
TP2
Select your Time Zone number 2
TP3
Select your Time Zone number 3
VERType
Select the verification type. There are a total of 15 types available
Use Grp VS
Yes or No
Access Combination
Access Combination is when you combine different users’ verification in order to gain
access. The system offers 10 different Access Combos and each combination applies to 3
Group Time Zones:
ACCESS COMBO
1
GROUP TIME ZONE
1
TP1: 0900 – 13:00
2
TP2: 1000 – 1500
3
TP3: 1300 - 1400
CONTENTS
23
To use the Access Combo, users from all the three time zones must be present for
verification and the time period of the three groups must be valid in order to gain
access. As shown in these time zones, 13:00 is the overlapping time where all of them
can gain access.
To configure Access Combo: press Menu > Options > Access Options > Access Comb
> Select the combination you want for example Comb1 > OK > input the number, in
this case 123 to represent GRP TP1, GRP TP2, GRP TP3> OK
Lock
The opening period of the electromagnetic lock or door bolt can be controlled according to your requirement or preference. The default value is 150 which translates
to 3 sec. 50 is equivalent to 1 second. Press Menu > Options > Access Options > Lock >
Determine the value of lock delay.
Door Sensor Delay
Door sensor delay can be configured to alert users if a door is not closing well after
a time period. A door sensor must be installed prior to activation of this option. The
default period is 10seconds and the maximum period is 999seconds. Press Menu > Options > Access Options >Dsen Delay > Determine the value of lock delay.
Door Sensor Mode
Door sensor mode is to configure the time to alert an internal buzzer if the door is not
closing properly. The standard of door locking system includes:
Normally Closed (NC): An electrical contact that regularly allows electricity to flow
until it is signaled to open
Normally Open (NO).: An electrical contact that rarely allows electricity to flow. To
use door sensor, select NC. Press Menu > Options > Access Options > Dsen Mode >
Determine the type correctly > OK
Door Sensor Alarm
Door Sensor Alarm can be configured to alert users by using the alarm system if a door
is not closing well after a time period. An alarm system must be installed first to use
this operation. Press Menu > Options > Access Options > Dsen Alarm > Determine the
period > OK
Turning Off Alarm
There are scenarios that require you to turn off your alarm system and this can be done
through the terminal. To do this you have to press and hold the security button at the
back of the reader followed by pressing Menu > Turn Off Alarm.If you didn’t press the
security button, the message “System Broken!!!” message will be displayed when you
press the Turn Off Alarm operation button.
24
CONTENTS
Duress Options
The terminal will trigger an alarm system after receiving a successful verification from a
duress password.
HELP KEY
You can configure a Help Key in your terminal to function during duress situations. First,
you have to enable the Help Key by: Press Menu > Options > Access Options > Duress
Options > Help Key > Y. Press and hold the up arrow for 5s to trigger alarm.
PASSWORD TRIGGER
You can also set password to trigger the alarm. To enable this option, press Menu >
Options > Access Options > Password Trigger > Y. Alarm will trigger if any password is
entered.
TRIGGER METHODS
The terminals offer 3 types of alarm trigger method. Press Menu > Options > Access Options > Duress Options > Choose your method > Y. You can choose one method only.
ALARM TRIGGER METHOD WHAT DOES IT MEAN?
Password Trigger
Triggering alarm using password method
Help Key Trigger
Triggering alarm using help key method
NOTE
Do not use the same method during normal working days to avoid triggering the alarm system
and disrupting working environment.
ALARM DELAY
Set the timer to set off the alarm after successful duress password. The time range is
from 0 to 254s. The type of output for alarm is NO/NC. Press Menu > Options > Access
Options > Duress Options > Alarm Delay > Set your value > OK
Alarm Count
There is a limit to unsuccessful verification by a user. Predefine the value of unsucessfull
verifications so if a user exceeds the allowed times, the alarm will be triggered if your
terminal is installed with an alarm system. Press Menu > Options > Access Options >
Alarm CNT > Define the value > OK
Group Verification Type
This function offers various verification type(s) for every group that can be set according
to time. Description of verification types available in FingerTec fingerprint terminal is
explained in Chapter 4: User. Press Menu > Options > Access Options > Group VerType
> Select the Group > OK > Select the time > Down arrow and select Verification Type.
After finished, press OK.
CONTENTS
25
9 • RFID CARD FUNCTION
The terminals are versatile and it can accept card verifications. This chapter covers the
Radio Frequency Identification or better known as RFID system. The terminals accept
RFID card with specifications of 64-bit, 125kHz.
Enrollment of RFID Card
RFID can be enrolled alone or with password. Each RFID card comes with a unique ID
and the terminals will read from the numbers and match it with the card.
Enrollment of RFID is easy. Press Menu > User Manage > Enroll User/Admin > Reg RFID
> OK > Do you want to do new enrollment? > OK > Insert the user ID > OK > Wave the
card to the induction area and the machine will display the card number on the LCD
along with the User ID > OK > The terminal will display User ID-C meaning that the ID is
enrolled with card > OK(Save)
Verification Using RFID Card Only
In case you want the terminal to read only RFID card, you can configure this selection by
selecting RF on Group VerType under Access Options.
Multi-verification Methods Using RFID
The terminals allow multi-verification where a user is required to use two or more verification methods before he is allowed access to certain areas. Refer to Chapter 4: User,
page 19 under Types of Verification Method for more information about different
combinations for the terminals and how to configure them.
Basically, in order to select different verification methods, make sure that you have registered or enrolled that method in the terminal for the said User ID before any selection
is made.
Deleting RFID Card
RFID cards can be used again and again but the information in the card must be deleted
first before inserting new information.
Press Menu > User Manage > Delete > Input the User ID and wave the card at the induction area > The LCD will ask whether you want to delete the User ID-C > The terminal
will ask whether you want to delete User ID > And to delete user. Press OK to all.
Once the card has been emptied, it can be used again.
Changing Card ID
Press Menu > User Manage > Enroll User/Admin > Reg RFID > ESC > Change Card ID >
Key in Original ID > OK > Wave new card > OK (Save)
26
CONTENTS
10 • HID CARD FUNCTION
The terminals accept HID cards with specifications of 1325, 26-bit, 125kHz. The Prox II
cards support 26-bit and it comes with unique programming information into its contents, which include card reading bits, card number range, facility code, site code, etc.
HID cards also applies encryption to the contents o the card to maintain high level of
security and to eliminate duplications.
Registering HID Card
Registration of the HID card is similar to registration of normal RFID cards. Press Menu
> User Manage > Enroll User/Admin > Reg RFID > Do you want to do new enrollment?
> Insert user ID > Wave the card to the induction area and the machine will display the
card number along with the user ID on the LCD > The terminal will display UserID-C
indicating that the user ID has been enrolled with card > OK(Save)
Deleting HID Card
HID cards can be used again and again but the information in the card must be deleted
first before inserting new information.
Press Menu > User Manage > Delete > Input the User ID and wave the card at the induction area > The LCD will ask whether you want to delete the User ID-C > The terminal will
ask whether you want to delete User ID > And to delete user. Press OK to all.
Once the card has been emptied, it can be used again.
CONTENTS
27
11 • AUTO TEST
Who should do the Auto Test?
Auto Test page is to diagnose or analyze the conditions in the terminal. There are 6 tests
available in the Auto Test page and only the administrator is allowed to perform the
test. Before running any tests, kindly contact your reseller for advice or you could email
[email protected]
Run All Tests At Once
The Auto Test contains 6 tests and to run all of them at once, Press Menu > Options >
Auto Test > Run All Test > OK > “Pls keep Pwr On” message will be displayed > The terminal will run all tests and when finished the LCD will display the result such as this: All:
31 Bad: 0, to indicate the level of breakdown in the terminal.
FLASH Test
Press Menu > Options > Auto Test > FLASH test > OK > “Pls keep Pwr On” message will
be displayed > The terminal will run all tests and when finished the LCD will display the
result such as this: All: 31 Bad: 0
LCD Test
Press Menu > Options > Auto Test > LCD test > OK > The screen will display lines of ‘W’.
Any missing Ws or jagged W indicates LCD error. Escape to return to the previous page
Voice Test
Press Menu > Options > Auto Test > Voice test > OK > The LCD will display for example:
“Play Voice 1” and you will hear the message for that. Press OK to listen to the next voice.
Any error indictes that something is wrong with the speaker.
Key Test
Press Menu > Options > Auto Test > Key Test > OK > Press any key and look at the LCD
display. If the key matches the description on the LCD, the keypad is in good condition
RTC Test
Press Menu > Options > Auto Test > RTC test > OK > If the RTC battery is still working,
the test will prompt an “OK!”
28
CONTENTS
TROUBLESHOOTING
“Unable to Connect” Appears
When this message appears, it means that the settings for the terminals and the computers are not properly done. Find out which method you are using to connect. FingerTec
offers LAN, RS232, RS485 and USB communication methods. Refer to Chapter 3: Connection - Syncing Terminal to further understand the topic.
“Admin Affirm” Appears
You are not an administrator of this terminal. Only an authorized administrator of the
system is allowed to access the Menu. Any attempt of normal user to access the Menu
will prompt “Admin Affirm” message on the screen. In case the administrator has resigned from the company, kindly contact your FingerTec authorized reseller to access
the terminal.
The LED is Blinking All The Time
You have nothing to worry about unless the blinking light is red. The green light indicates
that terminal is on standby mode. Red blinking light may signal a problem in the terminal. Charge your terminals for a few hours to avoid the red light from blinking. Consult
your reseller for technical advice.
RFID Card Doesn’t Respond
Two possibilities for this problem
Have you registered the card to the terminal?
The card must be registered to the terminal before the terminal could read the information in the card. Refer to chapter 8 User, page 29 for card enrollment.
Have you assigned the user ID to the verification group that supports RFID card?
Without setting the terminal that you are under a group that supports RFID card, the
FingerTec terminal wouldn’t read your card.
No Sound
A few things could cause this problem:
The terminal voice mode is silent
Perhaps someone has turned off the voice in your terminal or reduced its volume to 0%.
Refer to Chapter 5 System to under Voice to rectify.
Speaker is damaged
Once you have rectified the voice mode and the problem persists, proceed to test the
voice. Go to Chapter 12 Auto Test to do the test. If no voice emitted, contact your local
reseller for support.
For more troubleshooting, go to user.fingertec.com
CONTENTS
29
OTHER RESOURCES
Information About FingerTec
TO LEARN ABOUT
GO TO?
Company and the products www.fingertec.com
The latest updates
Facebook Fan Page: FingerTec Worldwide
Twitter: FingerTec
To subscribe for FingerTec newsletter:
info.fingertec.com/subscribenewsletter
Technical Tips and Latest
Product Updates and
Upgrades
user.fingertec.com
Email
[email protected] (Sales)
[email protected] (Technical)
Register for Warranty
info.fingertec.com/productwarranty
FingerTec Accessory
accessory.fingertec.com
Copyright Notice & Disclaimer
COPYRIGHT NOTICE
All rights reserved. No part of this book may be reproduced or transmitted in any form or
by any means, electronic or mechanical, including photocopying, recording, or by any
information storage and retrieval system, without written permission from FingerTec
Worldwide Sdn Bhd. Every precaution has been made to supply complete and accurate
information. Information in this document is subject to change without prior notice.
DISCLAIMER
No person should rely on the contents of this publication without first obtaining advice
from a qualified professional person. The company expressly disclaims all and any liability and responsibility to any terminal or user of this book, in respect of anything, and of
the consequences of anything, done by any such person in reliance, whether wholly or
partially, upon the whole or any part of the contents of this book.
FINGERTEC WORLDWIDE SDN BHD
© 2013 FingerTec Worldwide Sdn. Bhd. All rights reserved. • 062013
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