Thank you for purchasing the Canon S330 Bubble Jet Printer. This User’s Guide provides complete explanations of the features and functions of the printer.

This guide uses the following symbols to indicate important information. Always observe these instructions.

Warning

➤

Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment.

Must be observed for safe operation.

Caution

➤

Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.

Must be observed for safe operation.

Important

➤

Prohibited actions that, inadvertently performed, could result in equipment damage, faults or impaired product quality.

Must be avoided for correct operation.

Windows

Macintosh

Information for Windows users only.

Information for Macintosh users only.

How to Use This Manual

How to Use This Manual

To view this User’s Guide, we recommend that you use Acrobat Reader 4.0 or Acrobat

Reader 3.0. Please note that screens displayed by Acrobat Reader 3.0 are slightly different.

Displays the previous page.

Use this button to enlarge the viewing screen. Select this button in the tool bar and click within the screen.

Displays the next page.

Returns to the page you were previously viewing.

Click to jump straight to this page.

How to Use This Manual

Use this button to search for a word.

Displays the table of contents.

Click the heading to jump to the topic.

Click the " " symbol to see the headings for each chapter.

Click the " " symbol to close the headings.

Safety Precautions

Safety Precautions

Please read the safety warnings and cautions provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual.

Warning

➤

You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions.

■

Choosing a location

Do not place the printer close to flammable solvents such as alcohol or thinners.

■

Power supply

Never attempt to plug in or unplug the printer from the power supply when your hands are wet.

Always push the plug all the way into the power outlet.

Never damage, modify, stretch or excessively bend or twist the power cord. Do not place heavy objects on the power cord.

Safety Precautions

Never plug the printer into a power socket that is shared with other equipment (extension lead, double adapter, etc.).

Never use the printer if the power cord is bundled or knotted.

If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the printer at the power supply and call for service.

Periodically, unplug the printer and use a dry cloth to wipe off any dust or dirt collects on the plug and the power outlet. If the printer is placed at a location exposed to a lot of dust, smoke, or high humidity, the dust that collects on the plug absorbs moisture and may cause insulation failure and fire.

■

Cleaning the printer

Use a damp cloth to clean the printer. Never use flammable solvents such as alcohol, benzene or thinners.

If flammable solvents come in contact with electrical components inside the printer, it could cause a fire or electric shock.

Always unplug the printer from the power outlet before cleaning the printer.

If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the printer.

Safety Precautions

■

Maintaining the printer

Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside the printer.

The printer contains high-voltage components. Never attempt any maintenance procedure not described in this guide.

■

Working around the printer

Do not use inflammable sprays near the printer.

This could cause a fire or electric shock if the spray comes into contact with electrical components inside the printer.

Safety Precautions

Caution

➤

You may cause injury or damage the printer if you ignore any of these safety precautions.

■

Choosing a location

Do not install the printer in a location that is unstable or subject to excessive vibration.

Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.

To avoid the risk of fire or electric shocks, install the printer in a location with an ambient temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).

Do not place the printer on a thick rug or carpet.

Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the power cord if necessary.

When moving the printer, carry the printer at both ends.

Safety Precautions

■

Power supply

Never remove the plug by pulling on the cord.

Do not use an extension lead.

If you do not intend to use the printer for a long period of time, unplug the printer after turning it off.

Never use a power supply voltage other than that supplied in the country of purchase.

The correct power supply voltage and frequency is as follows:

Europe: AC 230V

10%, 50Hz

USA/Canada: AC 120V, 60Hz

Australia: AC 240V, 50Hz

Safety Precautions

■

Working around the printer

Never put your hands or fingers in the printer while it is printing.

Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners. etc.) on top of the printer.

If any foreign object (metal or liquid) falls into the printer, unplug the power cord and call for service.

■

Print heads and ink tanks

For safety reasons store print heads and ink tanks out of the reach of small children.

If a child ingests any ink, consult a doctor immediately.

Do not shake print heads or ink tanks.

Ink may leak out and stain clothing or the surrounding area.

Never touch the electrical contacts on a print head after printing.

The metal parts may be very hot and could cause burns.

Printer Parts and Their Functions

Printer Parts and Their Functions

•

Front View

•

Rear View

•

Inside the Printer

•

Operation Panel

Front View

Operation Panel

For details, refer to

Operation Panel ."

Paper Output Tray

Printer Parts and Their Functions

Paper Guide

When loading paper, ensure the left edge just touches this guide.

To move the paper guide, pinch the knob and slide in the appropriate direction.

Paper Rest

Front Cover

Open to replace the ink tanks or remove jammed paper.

Sheet Feeder

Load paper here.

Paper feeds automatically, one sheet at a time.

Front View 15

Rear View

Printer Parts and Their Functions

USB Port

Connects the printer to a computer through a USB interface.

Rear View 16

Printer Parts and Their Functions

Inside the Printer

Paper Thickness Lever

Adjusts the gap between the print head and the surface of the printing paper.

Print Head Lock Lever

Locks the print head into the holder.

Once the print head is installed, do not touch this lever.

Print Head Holder

Install the print head here.

Inside the Printer 17

Operation Panel

POWER Button

Press to turn the printer on or off.

Printer Parts and Their Functions

RESUME/CANCEL Button

Press to resume printing once an error has been resolved. The printer will then initialise ready for printing.

Also, to cancel printing in progress, press this button.

POWER Lamp

Off: the printer is turned off.

Green: the printer is ready to print.

Flashing green: the printer is preparing to print, or is currently printing.

Flashing orange: an error has occurred and the printer is not ready to print.

Flashing orange and green alternately: an error has occurred that may require a service call.

Operation Panel 18

Printer Driver Functions (Windows)

Printer Driver Functions (Windows)

•

Opening the Printer Properties Dialog Box

•

Printer Properties Dialog Box Description

•

BJ Status Monitor Functions

•

Cancelling a Print Job

•

Uninstalling Printer Drivers

Printer Driver Functions (Windows)

Opening the Printer Properties Dialog Box

The Printer Properties dialog box can be opened from either within an application, or directly from the Windows

Start

menu.

■

Opening the Printer Properties dialog box from your application program

This method is generally used to specify printer settings just before printing.

The operations may vary slightly depending on your application program. This section describes only the general procedure for opening the Printer Properties dialog box.

Note

In your application, select the command to print a document.

The

Print

dialog box can usually be opened by selecting

Print

from the

File

menu.

Ensure that

Canon S330

is selected in the

Name

field. Then click the

Properties

button.

The Printer Properties dialog box opens.

➤

Depending on your application program, the command and menu names may differ, and there may be more steps involved in opening the Printer

Properties dialog box. For further details, see the user's manual for your application.

Opening the Printer Properties Dialog Box 20

Printer Driver Functions (Windows)

■

Opening the Printer Properties dialog box directly from the

Start

Printer Properties Dialog Box Description

• Main Tab

• Page Setup Tab

• Stamp/Background

Tab

• Effects Tab

• Profiles Tab

• Maintenance Tab

Note

➤

The screens in this section refer to Windows 98/Windows Me operation.

The equivalent screens for Windows 2000 and Windows XP may look slightly different.

Printer Properties Dialog Box Description 22

Printer Driver Functions (Windows)

Main Tab

(1)

(2)

(3)

(4)

(5)

(6)

(1)

Media Type

Ensure this setting matches the type of media loaded in the printer.

(2)

Print Quality

Select the print quality you require from among the different options. To select custom

Print quality, select Custom and click the Set... button.

Printer Properties Dialog Box Description 23

Printer Driver Functions (Windows)

(3) Colour Adjustment/Color Adjustment

Select the method of colour adjustment. To make detailed colour adjustments, select

Manual, then click the Set... button.

(4) Greyscale Printing/Grayscale Printing

Select to print a greyscale version of a colour document.

(5)

Preview before printing

Select to check the layout before printing.

(6) Print Advisor...

Click to start the Print Advisor.

The Print Advisor simplifies configuration of the printer driver. By having the user answer a series of questions, the Printer Advisor automatically configures the printer driver settings.

Note

➤

To see a description of any item in the Printer Properties dialog box, click the ? mark then click the desired item. To see a description of operating procedures, click the Help button. If the button does not appear when using

Windows 2000 or Windows XP, click the Start button then select

Programs (or All Programs) - Canon S330 - Guide.

Printer Properties Dialog Box Description 24

Page Setup Tab

Printer Driver Functions (Windows)

(1)

(2)

(3)

(4)

(5)

(6)

(7)

(8)

(1) Page Size

Ensure the correct paper size is selected.

Printer Properties Dialog Box Description 25

Printer Driver Functions (Windows)

(2) Orientation

Select landscape or portrait printing and ensure it is the same orientation used in the application.

(3) Printing Type

Select the printing method from among the following.

Normal-size Printing The document is printed according to the original dimensions. This setting is usually selected by default.

Fit to Page Printing

The document is automatically resized and printed to fit into

Scaled Printing

a specified page size.

The document is resized when printed. When this is selected, you can specify the Printer Paper Size and

Scaling.

Page Layout Printing Pages are reduced and printed so that multiple document pages fit on each printed page.

Booklet Printing

The multiple-page document is printed so that two pages of the document fit on each printed page. The print order is set

Poster Printing

Banner Printing

automatically. After the document is printed, you can create a booklet by folding and saddle-stitching the document.

This enlarges and splits the print image across several sheets of paper. The printed sheets can then be assembled to make a large poster.

Select this when printing on banner paper.

(4) Borderless Printing

The image is printed on the entire paper surface, so that no margins are left on the four sides of the paper. The media types available for Borderless Printing are PR-101,

GP-301/GP-301N, PP-101 and MP-101. For all other media types, the print quality may decrease.

Printer Properties Dialog Box Description 26

Printer Driver Functions (Windows)

(5) Amount of Extension

When you select Borderless Printing, the sections that extend beyond the paper are not printed because the image is enlarged to a size slightly larger than the paper size.

You can use the slide bar to adjust how much the image extends beyond the paper. It is recommended that you normally set the slide bar to the right end. If you move the slide bar to the left to reduce the extension amount, a border may appear.

(6)

Duplex Printing

The document is printed on both sides of the paper. After printing one side, turn the ejected page over, and print on the other side.

(7) Reverse order

Prints the document start with the last page.

(8) Collate

Select to print multiple copies of the document one copy at a time.

Printer Properties Dialog Box Description 27

Stamp/Background Tab

Printer Driver Functions (Windows)

(1)

(2)

(3)

(4)

(5)

(6)

(7)

(1) Stamp

Select the check box and choose the stamp.

(2) Place stamp over text

When Stamp is selected, you can select this check box. When selected, the stamp is printed over the print data.

Printer Properties Dialog Box Description 28

Printer Driver Functions (Windows)

(3) Stamp first page only

When Stamp is selected, you can select this check box. When selected, the stamp is printed only on the first page.

(4) Define Stamp...

This allows you to create new stamps, or modify details of a selected stamp.

(5) Background

Select the check box and choose the background image you wish to use.

(6) Background first page only

When Background is selected, you can select this check box. When selected, the background image is printed only on the first page.

(7) Select Background...

This allows you to register a new background, or to display details of the background you have selected.

Printer Properties Dialog Box Description 29

Printer Driver Functions (Windows)

Effects Tab

(1)

(2)

(3)

(4)

(5)

(1) Simulate Illustration

This function manipulates colour image data with certain effects. Select the check box and adjust the brightness of the image with the Contrast slide bar.

Printer Properties Dialog Box Description 30

Printer Driver Functions (Windows)

(2) Monochrome Effects

Prints a colour image in a single colour. Select the check box and choose a colour or use a custom colour using Select Colour/Select Color.

(3)

Vivid Photo

By using this function, you can reproduce breathtaking sceneries in which colours, especially blues and greens, appear even more vibrant. A major feature of this function is its ability to create vivid backgrounds of fields, trees, oceans, and sky, while maintaining the natural skin tones of people that appear in the images.

(4) Image Optimizer

Improves the contours and smoothes jaggedness that occur when photographic or graphic image data is enlarged within an application.

(5) Photo Optimizer PRO

Optimises the colour of images taken from a digital camera or scanner. It is especially effective for images affected by colour imbalance and over- or under exposure.

When printing several images on one page, optimisation is usually applied to each image according to its requirements. However, if the image data has been manipulated using cut and paste, rotation or other such operations, group optimisation of all images on the one page is recommended. In such cases, select the Apply

Throughout Page check box.

Printer Properties Dialog Box Description 31

Printer Driver Functions (Windows)

Profiles Tab

(2)

(1)

(4)

(3)

(6)

(5)

(1) Printing Profiles

This list displays the printing settings currently registered in the Profiles tab.

The Current Settings profile contains the settings currently specified in the Main,

Page Setup, Stamp/Background and Effects tabs. The Default Settings profile contains the factory default settings.

Printer Properties Dialog Box Description 32

Printer Driver Functions (Windows)

(2)

Details

Displays all the printer settings selected in Printing Profiles.

(3) Description

Displays a description of the printer settings selected in Printing Profiles. You can enter the description when saving the printer settings.

(4) Add to Profiles...

Click to save the settings currently specified in the Main, Page Setup, Stamp/

Background and Effects tabs. Select Current Settings in the Printing Profiles list then click this button. The Add to Profiles... dialog box appears.

(5) Retrieve from Profiles

Click to activate registered printer settings. The contents of the Main, Page Setup,

Stamp/Background and Effects tabs are changed by selecting the printer settings in

Printing Profiles and then clicking this button.

This button is disabled when Current Settings is selected.

(6) Delete

Click to delete unwanted printer settings. Select the unwanted item in the Printing

Profiles list and click the Delete button.

Current Settings and Default Settings cannot be deleted.

Printer Properties Dialog Box Description 33

Printer Driver Functions (Windows)

Maintenance Tab

(4)

(7)

(8)

(1)

(2)

(3)

(5)

(6)

(9)

(10)

(11)

(1) Cleaning

Click to start print head cleaning.

(2) Deep Cleaning

Click to start print head deep cleaning.

Use this function only if Cleaning has not improved the print quality.

Printer Properties Dialog Box Description 34

Printer Driver Functions (Windows)

(3) Print Head Alignment

Aligns the print head. For details on print head alignment, refer to Quick Start Guide.

(4) Nozzle Check

Prints the nozzle check pattern to ensure the print head nozzles are outputting ink normally. For details, refer to “

Examining the Nozzle Check Pattern

”.

(5) Power Off

Click to turn the printer off.

(6) Auto Power

This allows you to turn the printer off when no data is sent to the printer for a certain period of time, or turn the printer back on again when data is sent to the printer.

(7) Ink Counter Reset

Resets ink counter to an initial value. Click this if you did not select Yes when a confirmation message of ink tank replacement appeared after installing a new ink tank.

(8) Low Ink Warning Setting

Click to set whether to display alerts, such as Low ink warning, or Ink tank

replacement.

(9) Custom Settings...

Click to modify the printer mode. Change the settings in the Custom Setting dialog box and click Send to change printer mode.

(10) Quiet Mode

Reduces the printing noise. You can also set the times during which the silent function is to be used.

However, the effect may be small, depending on the print quality setting. If you use

Quiet Mode, the print speed may become slower than normal.

Printer Properties Dialog Box Description 35

Printer Driver Functions (Windows)

(11) Start Status Monitor

Click to start the BJ Status Monitor, to check the printer status and the progress of printing jobs.

Printer Properties Dialog Box Description 36

Printer Driver Functions (Windows)

BJ Status Monitor Functions

The BJ Status Monitor allows you to check the status of the printer.

If an error occurs, the status monitor indicates the nature of the error and suggests an appropriate solution. When the low ink warning is set to be enabled, the status monitor also checks the ink tanks and displays a warning message when the ink is low.

■

Launching the BJ Status Monitor

The BJ Status Monitor launches automatically when data is sent to the printer. When launched, the BJ Status Monitor appears as an icon on the Task Bar.

Click the Canon BJ Status Monitor icon on the Task Bar.

The BJ Status Monitor appears.

BJ Status Monitor Functions 37

Printer Driver Functions (Windows)

Note

➤

To open the BJ Status Monitor when the printer is not printing, click the

Maintenance tab in the Printer Properties dialog box and click the Start

Status Monitor button.

BJ Status Monitor Functions 38

Printer Driver Functions (Windows)

■

When errors occur

The BJ Status Monitor is automatically displayed when an error occurs, e.g. if the printer runs out of paper or paper jams.

In such cases, take the appropriate action as described in the Printer Status tab.

In Windows 98, Windows Me, click the Guide tab and follow the instructions on screen.

When paper has run out:

Note

➤

For details on the BJ Status Monitor, select the Help menu and click on the topic of interest.

BJ Status Monitor Functions 39

Printer Driver Functions (Windows)

Cancelling a Print Job

To cancel the current print job, first open the BJ Status Monitor.

Click the Canon BJ Status Monitor icon on the Task Bar.

Click Cancel Printing.

Note

➤

If Cancel Printing is greyed out, press the printer's RESUME/CANCEL button to terminate the print job.

Cancelling a Print Job 40

Printer Driver Functions (Windows)

Uninstalling Printer Drivers

Use the Uninstaller to delete any unwanted printer drivers. This allows you to delete all the files associated with the printer driver at the same time.

Click the Start button and select Programs, Canon S330, Uninstall.

For Windows XP, click the Start button and select All Programs, Canon

S330, Uninstall.

Click Yes when the confirmation message appears.

When all the files have been deleted, click OK.

The deletion of the printer driver is complete.

If a message prompts you to restart your computer, click OK to restart your computer.

Note

➤

In Windows 98 or Windows Me, you can also start the Uninstaller by double-clicking on Uninstall in the Canon S330 folder on the desktop.

Uninstalling Printer Drivers 41

Printer Driver Functions (Macintosh)

Printer Driver Functions (Macintosh)

•

Description of Print Settings

•

BJ Print Monitor

•

Cancelling a Print Job

•

Using the Printer with a Network

•

Uninstalling Printer Drivers

Description of Print Settings

• Page Setup Dialog Box

Printer Driver Functions (Macintosh)

•

Printer Utility

Dialog Box

•

Print Dialog Box

•

Options Dialog Box

•

Register Settings

Dialog Box

•

Detailed Setting Dialog

Box

Description of Print Settings 43

Printer Driver Functions (Macintosh)

Page Setup Dialog Box

The Page Setup dialog box contains settings for the printed page, such as the size of the print media, and resizing the printed image. To open the Page Setup dialog box, select

Page Setup from the File menu in your application program.

(1)

(2)

(7)

(8)

(3)

(4)

(5)

(6)

(9)

(1)

Paper Size

Select the size of the paper for the print job. To enter the size manually, select

Custom 1 - Custom 3 and click Custom.

(2) Banner Printing

Select this check box when printing on banner paper.

Description of Print Settings 44

Printer Driver Functions (Macintosh)

(3) Borderless Printing

The image is printed on the entire paper surface, so that no margins are left on the four sides of the paper. The media types available for Borderless Printing are PR-101,

GP-301/GP-301N, PP-101 and MP-101. For all other media types, the print quality may decrease.

(4) Amount of Extension

When you select Borderless Printing, the sections that extend beyond the paper are not printed because the image is enlarged to a size slightly larger than the paper size.

(5) Scale

Specify the scaling percentage to resize the document for printing.

(6) Orientation

Select landscape or portrait printing.

(7) Custom

To specify a custom paper size, click this button to open the Custom dialog box after selecting Custom 1 to Custom 3 in the Paper Size popup menu. The Custom Dialog

Box allows you to specify the length and width of the paper.

(8) Utilities

Click to open the Printer Utility dialog box for maintenance operations such as print head cleaning and nozzle check pattern printing, as well as for changing the print mode.

(9) Save Settings

Saves the settings specified in the Page Setup dialog box.

Description of Print Settings 45

Printer Driver Functions (Macintosh)

Printer Utility Dialog Box

The Printer Utility dialog box is displayed when you click the Utilities button in the Page

Setup dialog box.

(1)

(2)

(1) Select the function you wish to perform: Cleaning, Test Print, Remaining ink level setting, Auto Power, Quiet Mode or Custom Settings.

(2) Display area showing the various maintenance functions, including cleaning and test pattern printing. Click the icon to start this function. For further details, refer to

Routine Maintenance

Description of Print Settings 46

Printer Driver Functions (Macintosh)

➡

Printing the Nozzle Check Pattern

➡

Print Head Cleaning

➡

Print Head Deep Cleaning

➡

How Low Ink Warning Setting Works

Note

➤

For information about Print Head Alignment, refer to the Quick Start Guide.

Description of Print Settings 47

Printer Driver Functions (Macintosh)

Print Dialog Box

The Print dialog box specifies the media type and print settings to be used for your print job. To open the Print dialog box, select Print from the File menu in your application program.

(1)

(2)

(3)

(4)

(6) (5)

(1) Options...

Specify the output destination, print order and page layout for the document you are printing.

(2) Apply...

Allows you to register print settings or to implement a previously registered print setting.

(3) Media Type

Ensure this setting matches the type of paper media loaded in the printer.

Description of Print Settings 48

Printer Driver Functions (Macintosh)

(4) Details...

Allows you to manually set the print quality and colour settings in the Detailed Setting

Dialog Box

(5) Print Mode

Select the option in accordance with the document type and printing purpose.

(6) Greyscale Printing/Grayscale Printing

Select to print a greyscale version of a colour document.

Description of Print Settings 49

Printer Driver Functions (Macintosh)

Detailed Setting Dialog Box

To open the Detailed Setting dialog box, select Manual from Print Mode, then click

Details.

(1)

(2)

(3)

■

Quality panel

(1)

Panel display icons

Click these icons to switch between panels in the Detailed Setting dialog box.

Description of Print Settings 50

Printer Driver Functions (Macintosh)

(2) Print Quality

Move the slide bar to adjust the balance between print quality and speed. Moving the bar to the right enhances print quality, and moving it to the left increases printing speed.

(3) Halftoning

Select either Dither or Diffusion ink dot configurations.

Description of Print Settings 51

Printer Driver Functions (Macintosh)

■

Special Effects Panel

To display the Special Effects panel, click the Special effects display icon.

(1)

(2)

(3)

(4)

(1) Simulate illustration

This function manipulates colour image with certain effects. Select the check box and adjust the brightness of the image with the Contrast slide bar.

Description of Print Settings 52

Printer Driver Functions (Macintosh)

(2) Monochrome effects

Prints a colour image in a single colour. Select the check box and choose a colour or use a custom colour using Select Colour/Select Color.

(3)

Vivid Photo

(4)

Photo Optimizer PRO

Optimises the colour of images taken from a digital camera or scanner. It is especially effective for images affected by colour imbalance and over- or under exposure.

When printing several images on one printing page, optimisation is usually applied to each image according to its requirements. However, if the image data has been manipulated using cut and paste, rotation or other such operations, group optimisation of all images on the page is recommended. In such cases, select the Apply

Throughout Page check box.

Description of Print Settings 53

Printer Driver Functions (Macintosh)

■

Colour/Color Panel

To display the Colour/Color panel, click the Colour/Color display icon.

(5)

(6)

(1)

(2)

(3)

(4)

(1) Colour Correction/Color Correction

Select a colour correction method: BJ Standard, ColorSync or None. BJ Standard is usually the optimum colour correction method for printing with a BJ printer. When

ColorSync is selected, you should also specify the Print Type and Printer Profile settings.

Description of Print Settings 54

Printer Driver Functions (Macintosh)

(2) Print Type

For printing that emphasises intermediate colours, select Photo. For printing that emphasises the brightness of primary colours, select Graphics. For documents that contain large amounts of a basic colour, select Spot Colour/Spot Color.

(3) Printer Profile

Select optimised colour characteristics (a profile) for the media type and other factors.

(4) Gamma Correction

This function adjusts the colour contrast (not including pure black and white). To adjust the contrast, select the check box and move the slide bar. Moving the bar to the right darkens the entire image while increasing contrast in the lighter areas and decreasing contrast in the darker areas.

(5) Colour Balance/Color Balance

Move the bar for each colour to adjust the balance of colour intensity. Moving the bar to the right intensifies the colour.

(6) Intensity

Move the slide bar to adjust the print density. Moving the bar to the right increases the density.

Description of Print Settings 55

Printer Driver Functions (Macintosh)

Options Dialog Box

To open the Options dialog box, click the Options... button in the Print dialog box.

(1)

(4)

(2)

(3)

(5)

(6)

(1) Layout

Use this function to print more than one page on a single sheet of paper. Typically, this setting is set to display 1 Page/Sheet Printing. If another option is selected, Page

Order and Border can be specified.

Description of Print Settings 56

Printer Driver Functions (Macintosh)

2 Page/Sheet Printing/4 Page/Sheet Printing

Pages are reduced and printed so that two or four pages fit on each printed page.

You can also select page order and whether to place a border around each page.

Poster (Divided into 4) / (Divided into 9) / (Divided into 16)

These enlarge and split the print image across several sheets of paper. The printer sheets can then be assembled to make a large poster. You can also select Cut/

Paste lines and Cut/Paste string. To print only the certain pages, click the specific pages on the preview area.

(2)

Duplex Printing

The document is printed on both sides of the paper. After printing one side, turn the ejected page over, and print on the other side.

(3) Fit-to-page Printing

Executes the scaled printing automatically. When selected, you can specify the

Printer Paper Size

Fits the document paper size set in the application to the paper size loaded in the printer.

(4) Destination

Select the print output destination. Printer is the usual selection.

To check the layout or other image elements before printing, select Preview. To save the document as a PICT file, select PICT File.

(5) Print in reverse order

Prints the document starting with the last page.

(6) Print collated pages

Prints multiple copies of the document one copy at a time.

Description of Print Settings 57

Printer Driver Functions (Macintosh)

Register Settings Dialog Box

To open the Register Settings dialog box, click the Apply... button in the Print dialog box.

(1)

(2)

(3)

(4)

(5)

(1) Settings

Displays a list of the registered print settings.

(2) Defaults

Restores the print settings selected in Settings to defaults. A check mark appears next to the selected print settings.

(3) Import

Imports a set of print settings. To use the settings, select the desired settings in the

Settings list and click the Import button.

(4) Apply

Saves the settings currently specified in the Print dialog box. After clicking the button, enter the name under which the settings are to be saved.

(5) Remove

Deletes unwanted print settings. To delete unwanted settings, select the settings in

Settings and click the Remove button.

Description of Print Settings 58

Printer Driver Functions (Macintosh)

BJ Print Monitor

The BJ Print Monitor allows you to check the progress of print jobs.

You can launch the BJ Print Monitor if background printing is enabled in the Chooser utility.

■

Opening the BJ Print Monitor

Select Chooser from the Apple Menu.

Set Backgrounding to On.

After starting a print job, select BJ Print Monitor in the Application Menu.

The BJ Print Monitor launches.

BJ Print Monitor 59

■

BJ Print Monitor Functions

Printer Driver Functions (Macintosh)

... Click to pause printing of the specified document.

... Click to resume printing.

... Click to cancel printing of the specified document.

Displays the printer status. If an error occurs, instructions on what to do are displayed.

Displays the printer status and ink status with images.

Displays information about the documents queued for printing.

The BJ Print Monitor allows you to change the print order of documents queued for printing.

To change the print order, place the mouse pointer over the name of the document, hold the mouse button down while dragging the document name to the new position, then release.

When the print order change includes the current job, it stops and the new job immediately starts instead.

BJ Print Monitor 60

Printer Driver Functions (Macintosh)

Cancelling a Print Job

When the BJ Print Monitor is running, you can use it to cancel or suspend the current print job.

Select BJ Print Monitor in the Application Menu.

Click the name of the print job you wish to cancel, then click .

The document selected in the Print Monitor is deleted from the print list and the print job is cancelled.

Note

➤

To suspend printing, click the name of the document being printed then click . To resume printing, click .

Cancelling a Print Job 61

Printer Driver Functions (Macintosh)

Using the Printer with a Network

The printer can be used with an Ethernet network environment. Follow the steps described below to connect the printer to the network.

■

Before Setting up the Printer

Install the printer driver on each network computer that will use the printer.

For information on installation, refer to the Quick Start Guide.

■

Printer Setup

To use the printer on a network, first set up the print server, then set up each client machine.

• Print server setup procedure

Select Chooser in the Apple Menu.

Select Active in AppleTalk.

Select the S330 icon, then select the printer name in Connected to:.

Using the Printer with a Network 62

Printer Driver Functions (Macintosh)

Click Share.

Confirm that S330 server is selected in Enter new print server name: then click Send.

Confirm that the new print server name has been added to Current print

servers then click Close.

Click the close box to close the Chooser.

• Client setup procedure

Select Chooser in the Apple Menu.

Select Active in AppleTalk.

Select the S330 (Server) icon, then select the printer server in Connected

to:.

Click the close box to close the Chooser.

Using the Printer with a Network 63

Printer Driver Functions (Macintosh)

■

Checking Print Status

• Checking print status from the print server

To check the status of a print job from the print server, start the BJ Print Monitor.

Select BJ Print Monitor in the Application Menu.

To close the BJ Print Monitor, select Close Status Window in the File menu.

• Checking print status from a client

To check the status of a print job from a client, start the BJ Status Monitor. Click the BJ

Status Monitor icon in the BJ Extras folder.

To close the BJ Status Monitor, select Quit in the File menu.

• The BJ Print Monitor and BJ Status Monitor

The BJ Print Monitor and the BJ Status Monitor both display a list of information concerning documents queued for printing. This information includes the document name, number of pages, number of copies and the time when the print job was accepted. The total number of queued documents is also displayed.

The BJ Print Monitor allows you to change the print order of the queued documents.

➡

BJ Print Monitor Functions

➡

BJ Status Monitor Functions

Using the Printer with a Network 64

■

BJ Status Monitor Functions

Printer Driver Functions (Macintosh)

.... Click to pause printing of the specified document.

.... Click to resume printing.

.... Click to cancel printing of the specified document.

Note

➤

• You can determine the owner of a computer by selecting the File Sharing control panel and checking the Owner Name item.

• If you are using two or more printer servers, you can switch between the

BJ Status Monitor displays. Select Print Server in the File menu, then select the desired print server and click OK.

Using the Printer with a Network 65

Printer Driver Functions (Macintosh)

Uninstalling Printer Drivers

When a printer driver is no longer needed, use the Installer to delete, all the program files associated with it at the same time.

Before proceeding, ensure you save any unsaved files in any currently running applications.

Load the Setup Software & User's Guide CD-ROM.

Double-click the Printer Driver folder.

Double-click the Installer icon.

When the Software License Agreement is displayed, click Accept.

Select Uninstall from the popup menu and then click Uninstall.

Note

➤

If a warning message appears indicating that other applications are running:

• Click Cancel and save the document(s) if there are any unsaved documents open in the other applications.

• Click Continue to continue the uninstall operation.

After the uninstall is complete, a message appears prompting you to restart your computer. Click Restart.

Uninstalling Printer Drivers 66

Routine Maintenance

•

When to Replace Ink Tank and Maintain Print Head

•

Replacing an Ink Tank

•

Resetting the Ink Counter

•

How Low Ink Warning Setting Works

•

Printing the Nozzle Check Pattern

•

Print Head Cleaning

•

Print Head Deep Cleaning

•

How Low Ink Warning Setting Works

•

Transporting the Printer

Routine Maintenance

When to Replace Ink Tank and Maintain Print Head

When printing becomes faint or colours are incorrect, see if the print head nozzles are clogged and clean them first. Follow the procedures below and replace an ink tank if necessary.

➡

Printing the Nozzle Check Pattern

If the print quality is poor

➡

Print Head Cleaning

If the problem remains

➡

Print Head Deep Cleaning

Still the problem remains

➡

Replacing an Ink Tank

If ink tank replacement does not resolve the problem, the print head may be worn out.

Contact a Canon service representative.

When to Replace Ink Tank and Maintain Print Head 68

Routine Maintenance

Replacing an Ink Tank

When replacing an ink tank, check the model number very carefully. The printer will not print properly if the wrong ink tank is used, or installed in the incorrect position.

• Black: BCI-24 Black

• Colour: BCI-24 Color

Note

➤

Damage caused by using a refilled cartridge is not covered by the Canon warranty. Canon recommends using only original Canon ink tanks to ensure the best quality.

Ensure that the printer is on, and then open the front cover.

The print head holder moves to the left.

Replacing an Ink Tank 69

Remove the empty ink tank.

Pull the tab on the ink tank towards you to release.

Routine Maintenance

colour black

Then lift it from its slot.

Do not touch the lock lever; remove only the ink tank.

Important

➤

• Handle ink tanks carefully to avoid staining clothing or the surrounding area.

• Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables.

Replacing an Ink Tank 70

Routine Maintenance

Unpack a new ink tank and remove the orange protective cap.

Important

➤

• Do not re-attach the protective cap once you have removed it.

• Once you have removed the protective cap, do not touch the open ink port.

Replacing an Ink Tank 71

Insert the ink tank into a slot.

Routine Maintenance

Replacing an Ink Tank 72

Press on the tab until the ink tank snaps firmly into place.

Routine Maintenance

Close the front cover.

The print head holder moves to the right. The ink tank installation process is now complete.

Note

➤

• To maintain optimal print quality, use an ink tank within six months of first use.

• Once an ink tank has been used, do not remove it from the printer and leave it out in the open. This will cause the ink tank to dry out and the printer may not function properly if it is reinstalled.

• Reset the ink counter every time you replace the ink tank.

➡

Resetting the Ink Counter

Replacing an Ink Tank 73

Routine Maintenance

Resetting the Ink Counter

When an ink tank is replaced, the ink counter must be reset. The low ink warning is only displayed properly if the ink counter is reset.

➡

How Low Ink Warning Setting Works

■

Ink Counter Reset

When the front cover has been open for a certain period, a confirmation message of ink tank replacement is displayed before the next print job.

Windows

Check the message, and click Yes.

Select the replaced ink tank, and click OK.

Note

➤

When both black and colour ink tanks have been replaced, select both

Black and Colour.

Resetting the Ink Counter 74

Routine Maintenance

Macintosh

Check the message, and click Yes.

Select the replaced ink tank, and click OK.

Note

➤

When both black and colour ink tanks have been replaced, select both

Black and Colour.

■

Resetting the ink counter from the printer driver setting screen

Note

➤

Do not reset an ink counter of an ink tank already in use.

Windows

Ensure the printer is on and open the Printer Properties dialog box.

➡

Opening the Printer Properties Dialog Box

On the Maintenance tab, click Ink Counter Reset icon.

Select the ink tank you have just installed and click Execute.

Resetting the Ink Counter 75

Routine Maintenance

Macintosh

Ensure the printer is on and open the Page Setup dialog box.

The Page Setup dialog box can normally be opened by selecting Page

Setup... in the File menu.

Click Utilities icon to open the Printer Utility dialog box.

Select Remaining ink level setting from the pull-down menu and click Ink

Counter Reset.

Select the ink tank you have just installed and click Execute.

Resetting the Ink Counter 76

Routine Maintenance

How Low Ink Warning Setting Works

The low ink warning notifies you of low ink levels during printing. The Low Ink Warning has been preset to be automatically displayed.

Note

➤

Refer to “

Modifying the low ink warning setting ” to change the setting if you

do not want to display the Low Ink Warning.

■

What is Low Ink Warning?

Reset the ink counter of the ink tank installed.

When ink becomes low...

The low ink warning alerts.

When you install a new ink tank...

When you reset the ink counter, it will assume the ink tank is full regardless of how much ink actually remains. The reset is the only way to match the counter value with an actual ink volume. Reset the ink counter when installing a new ink tank.

➡

How to Display Low Ink Warning Correctly

How Low Ink Warning Setting Works 77

Routine Maintenance

■

Low Ink Warning Display

The '!' shows a low ink level in the ink tank.

The colour ink becomes low.

BJ Status Monitor (Windows)

The colour ink becomes low.

BJ Status Dialog (Macintosh)

How Low Ink Warning Setting Works 78

Routine Maintenance

Macintosh

Note

➤

When the background printing is enabled, the low ink warning is displayed on the BJ Print Monitor (Macintosh).

➡

BJ Print Monitor

■

How to Display Low Ink Warning Correctly

• Reset the ink counter every time you install a new ink tank

The ink counter cannot work correctly unless you synchronise it with the actual ink level. The ink counter can only be adjusted when it is reset at the time a new ink tank is installed.

• Do not reset the ink counter of an ink tank in use.

Synchronisation of the counter and the actual ink level will not work properly.

Note

➤

• If you did not reset the counter when you installed the current ink tanks, the low ink warning may not function correctly, until the next time you replace the ink tanks. Also, ensure you treat both counters separately.

• Refer to '

Low Ink Warning Displays Ink Tank with '?' ' as it is in the case.

■

Setting Low Ink Warning

Note

➤

Reset the ink counter every time installing a new ink tank when the low ink warning is enabled. Otherwise the ink levels will not be displayed accurately.

How Low Ink Warning Setting Works 79

Routine Maintenance

• Modifying the low ink warning setting

Windows

Ensure the printer is on and open the Printer Properties dialog box.

➡

Opening the Printer Properties Dialog Box

On the Maintenance tab, click Low Ink Warning Setting icon.

Macintosh

Modify the Display low ink warning and Display a confirmation

message of ink tank replacement settings, and click Send.

Ensure the printer is on and open the Page Setup dialog box.

The Page Setup dialog box can normally be opened by selecting Page

Setup... in the File menu.

Click Utilities icon to open the Printer Utility dialog box.

Select Low Ink Warning from the pull-down menu and click the

Remaining ink level setting icon.

How Low Ink Warning Setting Works 80

Routine Maintenance

Modify the Display low ink warning and Display a confirmation

message of ink tank replacement settings, and click Send.

How Low Ink Warning Setting Works 81

Routine Maintenance

Printing the Nozzle Check Pattern

Print the nozzle check pattern to determine whether the ink ejects normally from the print head nozzles, and to verify print head alignment. Use this function when printed results are blurred or the colour is incorrect.

Nozzle check pattern printing can be executed from the Windows and Macintosh printer drivers, or from the printer itself.

■

Printing the Nozzle Check Pattern from the Printer Drivers

Windows

With the printer on, load a sheet of A4 or Letter paper in the printer.

Open the Printer Properties dialog box.

➡

Opening the Printer Properties Dialog Box

Click the Maintenance tab and then click the Nozzle Check icon.

When the confirmation message is displayed, click OK.

➡

Examining the Nozzle Check Pattern

Printing the Nozzle Check Pattern 82

Routine Maintenance

Macintosh

With the printer on, load a sheet of A4 or Letter paper in the printer.

Open the Page Setup dialog box.

The Page Setup dialog box can normally be opened by selecting Page

Setup... in the File menu.

Click the Utilities button to open the Printer Utilities dialog box.

Select Test Print from the pull-down menu, and then click the Nozzle

Check icon.

When the confirmation message is displayed, click OK.

➡

Examining the Nozzle Check Pattern

Printing the Nozzle Check Pattern 83

Routine Maintenance

■

Printing the Nozzle Check Pattern through the Printer

With the printer on, load a sheet of A4 or Letter paper in the printer.

Hold the RESUME/CANCEL button down until the POWER lamp flashes twice.

➡

Examining the Nozzle Check Pattern

Printing the Nozzle Check Pattern 84

Routine Maintenance

■

Examining the Nozzle Check Pattern

The nozzle check pattern should appear as follows when ink is discharged properly.

Examine the nozzle check pattern output by the printer.

Lines missing here indicate the print head requires cleaning.

Unevenness in these patterns indicates the print head requires alignment.

Printing the Nozzle Check Pattern 85

Routine Maintenance

Print Head Cleaning

Clean the print head if you suspect that the nozzles might be clogged.

Head cleaning can be performed either from the printer drivers or from the printer itself.

Note

➤

Cleaning the head consumes ink, so perform head cleaning only when necessary.

■

Cleaning the Print Head from the Printer Drivers

Windows

Ensure that the printer is on.

Open the Printer Properties dialog box.

➡

Opening the Printer Properties Dialog Box

Click the Maintenance tab and then click the Cleaning icon.

Print Head Cleaning 86

Routine Maintenance

Select the ink nozzles to be cleaned, and then click Execute.

All colours/All colors: All nozzles

Black: Black ink nozzles

Colour/Color: Colour ink nozzles

When a confirmation message is displayed, click OK.

Macintosh

Ensure the printer is on.

Open the Page Setup dialog box.

The Page Setup dialog box can normally be opened by selecting Page

Setup... in the File menu.

Click the Utilities button to open the Printer Utility dialog box.

Select Cleaning from the pull-down menu, and then click the Cleaning icon.

Print Head Cleaning 87

Routine Maintenance

Select the ink nozzles to be cleaned, and then click OK.

All colours/All colors: All nozzles

Black: Black ink nozzles

Colour/Color: Colour ink nozzles

■

Cleaning the Print Head from the Printer

This operation cleans all nozzles, both black and colour. Because this method also resets the printer, any print data stored in the printer is lost.

Ensure the printer is on.

Hold down the RESUME/CANCEL button until the POWER lamp flashes once.

Now the POWER lamp starts flashing and print head cleaning begins. Do not perform any other operations until the head cleaning finishes. This takes about 50 seconds.

After print head cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean.

➡

Printing the Nozzle Check Pattern

Print Head Cleaning 88

Routine Maintenance

Print Head Deep Cleaning

If print quality does not improve by standard print head cleaning, try deep cleaning, which is a more powerful process. Perform print head deep cleaning from the printer driver.

Note

➤

Print head deep cleaning consumes ink, so perform this procedure only when necessary.

Windows

Ensure the printer is on.

Open the Printer Properties dialog box.

➡

Opening the Printer Properties Dialog Box

Click the Maintenance tab and then click the Deep Cleaning icon.

When the confirmation message is displayed, click OK.

Print Head Deep Cleaning 89

Routine Maintenance

Macintosh

Ensure the printer is on.

Open the Page Setup dialog box.

The Page Setup dialog box can normally be opened by selecting Page

Setup... in the File menu.

Click the Utilities button to open the Printer Utility dialog box.

Select Cleaning from the pull-down menu, and then click the Deep

Cleaning icon.

Click OK.

Now the POWER lamp starts flashing and print head deep cleaning begins. The process takes one or two minutes to complete, so simply wait until the POWER lamp stops flashing.

After print head deep cleaning finishes, print the nozzle check pattern to verify that the head is clean. If not, perform print head deep cleaning once more. If the head is still not clean after the second deep cleaning, the print head may be worn out, even if ink remains in the ink tanks. In this event, contact a Canon service representative.

➡

Printing the Nozzle Check Pattern

Print Head Deep Cleaning 90

Routine Maintenance

Transporting the Printer

Pack the printer carefully in its original packing materials.

If you do not have the original packing materials, pack the printer carefully and thoroughly in protective material inside of a sturdy box.

Turn the printer off.

After making sure that the POWER lamp is off, unplug the printer.

Important

➤

Do not unplug the printer while the POWER lamp is lit or flashing to protect the printer from damage.

Transporting the Printer 91

Remove the paper rest and the paper output tray.

Routine Maintenance

Disconnect the printer cable from the computer and from the printer, and then disconnect the power cord from the printer.

Transporting the Printer 92

Routine Maintenance

Secure the printer with adhesive tape as shown, and then pack it in a plastic bag.

Transporting the Printer 93

Routine Maintenance

Attach protective material to both sides of the printer when packing the printer.

Clearly label the box as "Fragile", if using a transport company.

Transporting the Printer 94

Printing Media

• Compatible Media Types

•

Envelopes

•

High Resolution Paper HR-101N

•

Glossy Photo Paper GP-301N/GP-301

•

High Gloss Photo Film HG-201

•

Glossy Photo Cards FM-101

•

Photo Paper Pro PR-101

•

Photo Paper Pro PC-101S

•

Transparencies CF-102

•

T-Shirt Transfers TR-201

•

Banner Paper

Printing Media

Compatible Media Types

You can use the following types of paper and other media.

■

Size

• Standard paper: From A5 size (148.0 x 210.0 mm / 5.83 x 8.27 in) to legal size (215.9 x

355.6 mm / 8.5 x 14.0 in)

• Non-standard paper: From 90.0 x 120.0 mm to 215.9 x 584.2 mm

(From 3.54 x 4.72 in to 8.5 x 23.0 in)

• Others: Envelopes (European DL and US Com. #10)

Important

➤

Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction.

• Folded, curled or wrinkled paper

• Wet paper

• Paper that is too thin *(less than 64 g/m

/ 17 lb)

• Paper that is too thick (more than 105 g/m

/ 28 lb)

• Picture postcards

• Postcards with an affixed photo or sticker

• Envelopes with a double flap

• Sealed envelopes

• Envelopes with an embossed or treated surface

• Paper with holes (such as loose-leaf paper)

*non-Canon branded paper

Compatible Media Types 96

Printing Media

■

Weight

64 to 105 g/m

(17 to 28 lb)

Do not use paper heavier than this (except for supported Canon-brand media), as it could jam in the printer.

■

Types

The following types of media can be used.

For more information about the media and the printing methods, refer to the specific sections.

Plain paper: Refer to the Quick Start Guide.

➡

Envelopes

➡

High Resolution Paper HR-101N

➡

Glossy Photo Paper GP-301N/GP-301

➡

High Gloss Photo Film HG-201

➡

Glossy Photo Cards FM-101

➡

Photo Paper Pro PR-101

➡

Photo Paper Pro PC-101S

➡

Transparencies CF-102

➡

T-Shirt Transfers TR-201

➡

Banner Paper

Compatible Media Types 97

Printing Media

Envelopes

Use either European DL or US Com. #10 size envelopes.

■

Preparation for Printing

Press down on all four corners and edges of the envelopes to flatten them as shown below.

If the envelopes are curled, hold the opposite corners and gently bend them in the opposite direction.

Ensure that the flap of the envelope is perfectly straight.

Envelopes 98

Printing Media

If the leading edge of an envelope is puffed up or curled, use a pen to press the envelope flat and sharpen the crease.

Press the envelope completely flat, working from the middle to the edge.

* The above illustrations show a side view of the leading edge of the envelope.

The envelopes may jam in the printer if they are not completely flat and the edges are not aligned.

Ensure that no curl or puff exceeds 3 mm (0.1 in).

■

Unsuitable Envelopes

• Envelopes with an embossed or treated surface

• Envelopes with a double flap or pressure seals

Envelopes 99

Printing Media

■

Loading

• Place envelopes lengthwise with the flap to the left and the address side facing upwards.

• Set the paper thickness lever to the right.

• Up to 10 envelopes can be loaded at once.

Paper thickness lever

Note

➤

If the envelopes still do not feed properly even after removing curl, clean the paper feed roller.

Ensure the printer is on and there is not any paper loaded in the printer.

Hold the RESUME/CANCEL button down and release as the POWER lamp flashes three times.

Envelopes 100

Printing Media

The paper roller starts rotating ten times as it cleans.

Repeat this three times.

Load a sheet of A4 or Letter sized plain paper in the printer.

Hold the RESUME/CANCEL button down and release as the POWER lamp flashes three times to feed the sheet.

Repeat this three times.

If the printer still does not feed the envelopes through even after the cleaning, repeat Step 4 again.

■

Printer Driver Settings

• Media Type: Envelope

• Page Size: Select either DL Env. or #10 Env. according to the envelope size you are using

• Orientation: Landscape

■

Handling of Printed Output

Remove each envelope as it is printed.

■

Printable Area

➡

Printing Area

Envelopes 101

Printing Media

High Resolution Paper HR-101N

This type of paper provides better colour reproduction than plain paper. It is suitable for printing business documents that feature graphics, and for photographs.

■

Loading

• Load the paper with the whiter side facing up.

• Set the paper thickness lever to the left.

• Do not load paper higher than the limit mark. A maximum of 80 sheets can be loaded.

Paper thickness lever

Print side

(Whiter side)

High Resolution Paper HR-101N 102

Printing Media

■

Printer Driver Settings

• Media Type: High Resolution Paper

• Page Size: Ensure the setting matches the size set in the application.

■

Handling of Printed Output

Do not stack more than 50 sheets in the paper output tray. If the output paper is curled, it may prevent the next sheet being ejected. In this case, or if the ink takes a long time to dry, remove each sheet as soon as it is printed.

■

Printable Area

➡

Printing Area

High Resolution Paper HR-101N 103

Printing Media

Glossy Photo Paper GP-301N/GP-301

This media is still thicker than High Resolution Paper with a glossy printing surface to produce print-outs close to photograph quality.

■

Loading

• Load the paper with the whiter side facing up.

• Set the paper thickness lever to the left.

• A maximum of 10 sheets can be loaded at once.

• When printing on Glossy Photo Paper GP-301, do not use any loading support sheet.

Paper thickness lever

Print side

(Whiter side)

Glossy Photo Paper GP-301N/GP-301 104

Printing Media

■

Printer Driver Settings

• Media Type: Glossy Photo Paper

• Page Size: Ensure the setting matches the size set in the application.

■

Handling of Printed Output

• Do not stack more than 10 sheets in the paper output tray.

• Do not touch the printed surface until the ink is fixed (approx. two minutes).

■

Printable Area

➡

Printing Area

Note

➤

For photograph and illustration data that you want to print with Borderless

Printing, create the data by using the same size as the paper size, and paste the data so that it fills the editing screen without leaving any margins.

If you are using an application that allows you to set margins, set the left, right, top and bottom margins to 0 mm. For instructions on setting margins, refer to the user's manual for your application.

Glossy Photo Paper GP-301N/GP-301 105

Printing Media

High Gloss Photo Film HG-201

This film has an extremely glossy surface, ideal for printing photographs with outstanding results.

■

Loading

• Load only one sheet at a time.

• Load the film with the cut corner at the upper right.

• If the film is curled, flatten it by curling in the opposite direction.

• Set the paper thickness lever to the left.

Paper thickness lever

Cut corner

High Gloss Photo Film HG-201 106

■

Printer Driver Settings

• Media Type: High Gloss Photo Film

• Page Size: Ensure the setting matches the size set in the application.

■

Handling of Printed Output

• Remove each sheet as soon as it is printed.

• Do not touch the printed surface until the ink is fixed.

■

Printable Area

➡

Printing Area

Printing Media

High Gloss Photo Film HG-201 107

Printing Media

Glossy Photo Cards FM-101

Made of the same material as Glossy Photo Paper GP-301, this photo-size paper is intended for printing images that cover the entire surface of the card, without a white border.

When printing, use the original application software, Easy-PhotoPrint (for Windows) or

ImageBrowser (for Macintosh).

■

Loading

• Load the paper with the glossy side facing up.

• Set the Paper Thickness Lever to the left.

• A maximum of 20 sheets can be loaded at once.

• Do not use the loading support sheet provided with the package.

Paper Thickness Lever

Print side

(Glossy side)

Glossy Photo Cards FM-101 108

■

Handling of Printed Output

• Do not stack more than 20 sheets in the paper output tray.

• Do not touch the printed surface until the ink is fixed (approx. two minutes).

Printing Media

Glossy Photo Cards FM-101 109

Printing Media

Photo Paper Pro PR-101

This is thick paper with a treated surface that enhances gloss and provides superior colour reproduction. It is ideal for printing high quality photographs. This media is available in A4/

Letter and 4 x 6 sizes.

■

Loading

• Load only one sheet at a time.

• Load the paper with the glossier side facing up.

• Set the paper thickness lever to the left.

Paper thickness lever

Print side

(Glossier side)

Photo Paper Pro PR-101 110

Printing Media

■

Printer Driver Settings

• MediaType: Photo Paper Pro

• Page Size: Ensure the setting matches the size set in the application.

■

Handling of Printed Output

• Remove each sheet as soon as it is printed.

• Do not stack more than 20 sheets of 4 x 6 size paper in the output tray.

• Do not touch the printed surface until the ink is fixed (approx. 30 minutes).

Colours in dark images may appear indistinct at first, but become clearer after about 30 minutes.

• Images may smudge if you place them in an album before the ink is completely dry. It is recommended that you allow the ink to dry for 24 hours.

• Do not attempt to dry the ink with a hair dryer or by exposing printed sheets to direct sunlight.

■

Storing Printed Output

• Do not store or display printouts in hot, damp or humid conditions.

Never expose them to heat or direct sunlight.

• Store printouts in photo albums, photo frames or presentation binders to protect them from direct exposure to air or sunlight.

• Do not mount printouts in an adhesive-type album, as you may not be able to remove them.

Photo Paper Pro PR-101 111

Printing Media

• Be aware that some types of clear plastic folders and albums may cause the edges of the paper to turn yellow.

■

Printable Area

➡

Printing Area

Note

➤

For photograph and illustration data that you want to print with Borderless

Printing, create the data by using the same size as the paper size, and paste the data so that it fills the editing screen without leaving any margins.

Photo Paper Pro PR-101 112

Printing Media

Photo Paper Pro PC-101S

Made of the same material as Photo Paper Pro PR-101, this photo-size paper is intended for printing images that cover the entire surface of the card, without a white border. When printing, use the original application software, Easy-PhotoPrint (for Windows) or ImageBrowser

(for Macintosh).

■

Loading

• Load the paper with the glossy side facing up.

• Set the paper thickness lever to the left.

• A maximum of 20 sheets can be loaded at once.

Paper thickness lever

Print side

(Glossy side)

Photo Paper Pro PC-101S 113

■

Handling of Printed Output

Follow the instructions described in " Photo Paper Pro PR-101 ".

Printing Media

Photo Paper Pro PC-101S 114

Printing Media

Transparencies CF-102

This film is ideal for printing presentation material for use with overhead projectors.

■

Loading

• Place one sheet of plain A4 or Letter paper under the transparencies in the sheet feeder.

• Set the paper thickness lever to the left.

• A maximum of 30 sheets can be loaded at once.

Paper thickness lever

Plain paper

Transparencies

Transparencies CF-102 115

Printing Media

• Although you can print on either side of CF-102, best results can be obtained by printing on the side toward which it curls when held by the edge.

Print side

■

Printer Driver Settings

• Media Type: Transparency

• Page Size: Ensure the setting matches the size set in the application.

■

Handling of Printed Output

• Remove each transparency as soon as it is printed.

• Do not touch the printed surface until the ink is fixed (approx. 15 minutes).

■

Printable Area

➡

Printing Area

Transparencies CF-102 116

Printing Media

T-Shirt Transfers TR-201

This paper is used to produce iron-on transfers. The image is printed backwards when

Media Type is set to T-Shirt Transfer in the printer driver.

Note

➤

For the customers in the United States, refer to the Quick Start Guide for instructions on using TR-101 T-shirt transfers.

■

Loading

• Load only one sheet at a time.

• If the T-shirt transfer is curled, flatten it by curling it in the opposite direction.

• Load the paper with the side that does not have green lines facing up.

• Set the paper thickness lever to the right.

Paper thickness lever

T-Shirt Transfers TR-201 117

■

Printer Driver Settings

• Media Type: T-Shirt Transfer

• Page Size: Ensure the setting matches the size set in the application.

■

Handling of Printed Output

• Remove each T-shirt transfer as soon as it is printed.

• The T-shirt transfer should be used as soon as possible. Refer to the supplied instructions for details on how to use the paper.

Printing Media

■

Printable Area

➡

Printing Area

T-Shirt Transfers TR-201 118

Printing Media

Banner Paper

This is long paper that consists of consecutive sheets of A4 or Letter size paper, ideal for printing long posters or banners (up to six sheets long).

■

Preparation for Printing

• When tearing the banner paper, tear off one more sheet than you actually need to print.

• The maximum length for one print job is six sheets, so if you will be printing on six sheets, tear off a seven-sheet length.

■

Loading

Set the Paper Thickness Lever to the right.

Load the banner paper with the printing side facing up. Gently fold the perforation between the first and second sheets.

Leave the rest of the paper folded up.

Banner Paper 119

Printing Media

Place the printer where the printed banner output can hang over the edge of the table.

Ensure the ink does not stain the table or floor.

Banner Paper 120

Printing Media

■

Printer Driver Settings

• Media Type:

• Page Size:

Plain Paper

When using A4 banner paper: A4

When using letter size banner paper: Letter

• Printing Type: Banner Printing

On a Macintosh, before creating the document, select Banner

Printing in the Page Setup dialog box.

• Copies: Must be set to "1" to print correctly.

■

Printable Area

➡

Printing Area

Banner Paper 121

Troubleshooting

•

Cannot Install the Printer Driver

•

Print Quality is Poor or Contains Errors

•

Printer Does Not Start or Stops During Print Jobs

•

Paper Does Not Feed Properly or Paper Jams

•

The POWER Lamp Flashes Orange

•

An Error Message is Displayed on the Screen

•

Have you replaced an ink tank with a new one? is Displayed

•

Low Ink Warning Displays Ink Tank with '?'

•

Problems Unique to Windows

Windows

•

Problems Unique to the Macintosh

Macintosh

Troubleshooting

122

Troubleshooting

Cannot Install the Printer Driver

■

Follow the installation procedure correctly.

Install the printer driver carefully following the procedures described in the Quick Start

Guide.

If the printer driver was not installed correctly, reinstall it. If you are using Windows, delete the printer driver before reinstalling it.

➡

Uninstalling Printer Drivers

Note

➤

If the Installer was forcibly terminated due to an error in Windows, Windows may be unstable and this will prevent the printer driver from being installed.

Restart the computer before reinstalling the printer driver.

■

Close any other applications before installation.

Sometimes the printer driver cannot be installed because another application is running.

Cannot Install the Printer Driver 123

Troubleshooting

■

If the Installer for the printer driver does not start up automatically when you insert the Setup Software & User’s Guide CD-ROM, open the My Computer window, and then double-click the CD-ROM icon.

Windows

Note

➤

If you are typing in the file name, you must specify the CD-ROM drive letter and the installation program ("MSetup.exe"). The CD-ROM drive letter is computer dependent.

■

Confirm that there are no problems with the Setup Software & User’s Guide CD-

ROM.

In Windows, use Explorer to ensure that the CD-ROM can be read. In a Macintosh, check that the CD-ROM icon is visible. If there is a problem with the CD-ROM, contact a

Canon service representative.

Cannot Install the Printer Driver 124

Troubleshooting

Print Quality is Poor or Contains Errors

•

Cannot Print to End of Job

•

Colours are Unclear

•

Meaningless Characters or Symbols are Printed

•

Printing is Blurred/Colours are Wrong

•

Straight Lines are Misaligned

•

Printed Paper Curls or Ink Blots

•

Back of Paper is Smudged

•

Printed Surface is Scratched

•

White Streaks

•

Colours are Uneven or Streaked

Print Quality is Poor or Contains Errors 125

Troubleshooting

Cannot Print to End of Job

■

Confirm the Page Size setting matches the size of the paper loaded in the printer.

First, check the Page Size setting in the application.

Then check the Page Size setting in the Printer Properties dialog box for Windows or the

Page Setup dialog box for Macintosh.

■

Check the amount of the free space on the hard disk.

You may need to increase the amount of free space by deleting any unnecessary files.

Print Quality is Poor or Contains Errors 126

Troubleshooting

Colours are Unclear

■

Confirm the Media Type setting in the printer driver matches the type of paper loaded in the printer.

If you are printing a photograph or an illustration from a Windows environment, also increase Print Quality on the Main tab.

If you are working in a Macintosh environment, select Photo or Graphic for the Print

Mode in the Print dialog box.

■

Confirm the specified ink tank is installed.

When an ink tank runs out of ink, replace it with a new one.

Note

➤

Printed colours may not match screen colours perfectly due to basic differences in the methods used to produce colours. Colour control settings and environmental differences can also affect how colours appear on the screen.

Print Quality is Poor or Contains Errors 127

Troubleshooting

Meaningless Characters or Symbols are Printed

■

If the problem only occurs when printing a specific document, try editing the document and then printing it.

If this does not resolve the problem, there may be a problem with your application program.

Print Quality is Poor or Contains Errors 128

Troubleshooting

Printing is Blurred/Colours are Wrong

■

Print the nozzle check pattern to ensure that ink is output correctly.

If the nozzle check pattern does not print correctly, clean the print head.

➡

Printing the Nozzle Check Pattern

➡

Print Head Cleaning

If the problem is not resolved after cleaning the print head several times, replace either of ink tanks. If print quality still remains poor, the print head may be worn out. Contact a

Canon service representative.

Note

➤

Always ensure you dispose of the protective cap from a print head.

■

Ensure you are printing on the correct side of the media.

You can only print on one side of certain media.

Print Quality is Poor or Contains Errors 129

Straight Lines are Misaligned

■

Align the print head.

Windows

Open the Printer Properties dialog box.

➡

Opening the Printer Properties Dialog Box

Click the Maintenance tab.

Click Print Head Alignment.

Follow the instructions on the screen.

Troubleshooting

Print Quality is Poor or Contains Errors 130

Troubleshooting

Macintosh

Open the Page Setup dialog box.

The Page Setup dialog box can normally be opened by selecting Page

Setup... in the File menu.

Click Utilities.

Select Test Print from the pull-down menu, and then click Print Head

Alignment.

Follow the instructions on the screen.

Note

➤

Straight lines can become misaligned if the paper thickness lever has been moved. Aligning the print head may also resolve this problem.

Print Quality is Poor or Contains Errors 131

Troubleshooting

■

In the printer driver settings, select a higher print quality setting.

Windows

Open the Printer Properties dialog box.

➡

Opening the Printer Properties Dialog Box

On the Main tab, click High for the Print Quality setting.

Macintosh

Open the Print dialog box.

The Print dialog box can normally be opened by selecting Print in the File menu.

For Print Mode, select Manual and then click Details.

Click the Quality icon and then drag the Print Quality slide bar to the Fine end.

Print Quality is Poor or Contains Errors 132

Troubleshooting

Printed Paper Curls or Ink Blots

■

Use high resolution paper or photo paper to print images that require a lot of ink,

(i.e. pictures with intense colours or photographs).

■

Reduce the Intensity setting in the printer driver and try printing again.

Windows

Open the Printer Properties dialog box.

➡

Opening the Printer Properties Dialog Box

On the Main tab, select Manual for Colour Adjustment/Color

Adjustment, and then click Set.

Drag the Intensity slide bar to adjust the intensity.

Print Quality is Poor or Contains Errors 133

Troubleshooting

Macintosh

Open the Print dialog box.

The Print dialog box can normally be opened by selecting Print in the File menu.

For Print Mode, select Manual and then click Details.

Click the Colour/Color icon and then drag the Intensity slide bar to set the intensity.

Print Quality is Poor or Contains Errors 134

Troubleshooting

Back of Paper is Smudged

■

If the next page prints before the ink is dry, enable the Pause Page printer driver setting.

You can either remove each printed sheet from the output tray as soon as it is printed, or adjust the Ink Drying Wait Time to pause after each sheet has printed.

Windows

Open the Printer Properties dialog box.

➡

Opening the Printer Properties Dialog Box

Click the Maintenance tab.

Click Custom Settings to open the Custom Setting dialog box.

Drag the Ink Drying Wait Time slide bar, and then click Send.

Print Quality is Poor or Contains Errors 135

Troubleshooting

Macintosh

Open the Page Setup dialog box.

The Page Setup dialog box can normally be opened by selecting Page

Setup... in the File menu.

Click the Utilities button.

Select Custom Settings form the pull-down menu.

Drag the Ink Drying Wait Time slide bar, and then click Send.

■

You may need to clean some internal parts of the printer. Follow the procedure below.

Load sheets of A4 or Letter plain paper in the printer.

Hold down the RESUME/CANCEL button until the POWER lamp flaches three times, and release the button.

Repeat this operation until there are no more smudges on the test page.

Print Quality is Poor or Contains Errors 136

Troubleshooting

Printed Surface is Scratched

■

Ensure you are using suitable paper.

• The paper weight must be less than 105 g/m

(28 lb).

If you use non-Canon brand paper heavier than 105 g/m

(28 lb), the print head may scratch the printed surface.

Clean the print head first and print with the correct paper.

• The paper must not be curled.

This problem can be resolved by simply turning the paper over.

• Before starting Borderless Printing, check the paper that you are using.

With Borderless Printing, the print quality may decrease or smudging may occur at the top and bottom edges of the paper. Use Photo Paper Pro, Glossy Photo Paper, Photo

Paper Plus Glossy or Matte Photo Paper. If smudging still occurs, set the Paper

Thickness Lever to the right and try printing again.

■

When printing on thick paper, set the paper thickness lever to the right.

This widens a gap between the print head and the paper. If the paper is scratched even when printing on plain paper, also try this. When the message suggesting that the position of the lever is not proper displayed, continue printing.

Print Quality is Poor or Contains Errors 137

Troubleshooting

■

Reduce the Intensity setting in the printer driver and try printing again.

When printing an image with high intensity, especially on plain paper, the paper may absorb too much ink and become wavy. This may cause the printed surface to become scratched.

Windows

Open the Printer Properties dialog box.

➡

Opening the Printer Properties Dialog Box

On the Main tab, select Manual for Colour Adjustment/Color

Adjustment, and then click Set.

Drag the Intensity slide bar to adjust the intensity.

Print Quality is Poor or Contains Errors 138

Troubleshooting

Macintosh

Open the Print dialog box.

The Print dialog box can normally be opened by selecting Print in the File menu.

For Print Mode, select Manual and then click Details.

Click the Colour/Color icon and drag the Intensity slide bar to set the intensity.

■

Ensure you are printing within the recommended printing area.

➡

Printing Area

Print Quality is Poor or Contains Errors 139

Troubleshooting

White Streaks

■

Print the nozzle check pattern to check the ink output.

If a specific colour does not print in the nozzle check pattern, clean the print head.

➡

Printing the Nozzle Check Pattern

➡

Print Head Cleaning

The problem can also be resolved by aligning the print head. For details on print head alignment, refer to "

Straight Lines are Misaligned

Print Quality is Poor or Contains Errors 140

Troubleshooting

Colours are Uneven or Streaked

■

Increase the print quality setting in the printer driver settings.

Windows

Open the Printer Properties dialog box.

➡

Opening the Printer Properties Dialog Box

On the Main tab, click High for the Print Quality setting.

Macintosh

Open the Print dialog box.

The Print dialog box can normally be opened by selecting Print in the File menu.

For Print Mode, select Manual and then click Details.

Click the Quality icon and then drag the Print Quality slide bar to the Fine end.

Print Quality is Poor or Contains Errors 141

Troubleshooting

■

Set the halftoning method to Diffusion in the printer driver settings.

Windows

Open the Printer Properties dialog box.

➡

Opening the Printer Properties Dialog Box

On the Main tab, select Custom for the Print Quality setting, and click Set.

Click Diffusion for the Halftoning setting.

Macintosh

Open the Print dialog box.

The Print dialog box can normally be opened by selecting Print in the File menu.

For Print Mode, select Manual and then click Details.

Click the Quality icon and then click Diffusion for the Halftoning setting.

Print Quality is Poor or Contains Errors 142

Printer Does Not Start or Stops During Print Jobs

Troubleshooting

•

Printing Does Not Start

•

Printing Stops Before It is Completed

•

Printer Moves But Does Not Print

•

Print Head Holder Does Not Move

Printer Does Not Start or Stops During Print Jobs 143

Troubleshooting

Printing Does Not Start

■

Ensure the printer is turned on.

If the POWER lamp is off, press the POWER button.

If the POWER lamp is flashing green, the printer is initialising. Wait until the POWER lamp stops flashing.

Note

➤

When printing a large amount of data such as a photo or graphics, it takes longer than usual to begin printing. While the POWER lamp is flashing, the computer processes the data and sends it to the printer. Simply wait until the processing is completed.

■

Ensure the printer is securely connected to the computer.

Note

➤

If you are using a switch box or other device, remove and reconnect the printer directly to the computer. Try printing again.

If printing is now successful, there may be a problem with the device.

Also there could be a problem with the cable(s). Replace the cable(s) and try printing again.

Printer Does Not Start or Stops During Print Jobs 144

■

Ensure the correct printer driver is selected.

In Windows, ensure that Canon S330 is selected in the Print dialog box.

In Macintosh, ensure that S330 is selected in the Chooser.

Note

➤

In Windows, you can set the Canon S330 as the default printer.

Troubleshooting

■

Ensure the printer port is set correctly.

Windows

Set "USBPRNnn" or "USBnnn" ("n" represents a number) as the printer port.

Click the Start button, then select Settings, Printers.

Select the Canon S330 icon.

Open the File menu and select Properties.

Click the Details tab (or Ports tab) and set the printer port.

Printer Does Not Start or Stops During Print Jobs 145

Troubleshooting

Printing Stops Before It is Completed

■

Check the status of the POWER lamp.

When the POWER lamp is flashing green, the printer is processing data. Printing a large amount of data such as a photo or graphics takes time for the computer to process the data, during which the printer may appear to not be functioning.

In addition, when continuously printing material that uses a large amount of black ink on plain paper, the printer will sometimes pause. In either case, simply wait until the processing is completed.

■

Halt the print job and turn the printer off for at least 15 minutes to cool the print head down.

The print head can overheat when continuously printing for long time. To protect the print head, the printer will sometimes pause automatically at a line break before resuming.

In this event, interrupt the print job at a convenient time and turn the printer off for at least

15 minutes.

Furthermore, when continuously printing graphics or photos with intense colours, printing may stop to protect the print head. In this case, printing will not resume. Turn the printer off and wait for at least 15 minutes.

Caution

➤

Inside the printer, the area around the print head can become extremely hot. Do not touch the print head or nearby components.

Printer Does Not Start or Stops During Print Jobs 146

Troubleshooting

Printer Moves But Does Not Print

■

Print the nozzle check pattern to ensure that ink is output correctly.

If the nozzle check pattern does not print correctly, clean the print head.

➡

Printing the Nozzle Check Pattern

➡

Print Head Cleaning

If the problem is not resolved by cleaning the print head several times, replace either of ink tanks. If print quality still remains poor, the print head may be worn out. Contact a

Canon service facility.

Printer Does Not Start or Stops During Print Jobs 147

Troubleshooting

Print Head Holder Does Not Move

■

Ensure the printer is turned on.

The print head holder will not move unless the power is on. If the POWER lamp is off, close the front cover and turn the power on.

If the POWER lamp is flashing green, the printer is initialising.

When the POWER lamp stops flashing, open the front cover again.

■

If the front cover has been left open for a while, close and reopen it.

If the front cover is left open for more than 10 minutes, the print head holder moves to the right to prevent the print head from drying out. Close and reopen the front cover to return the holder.

Printer Does Not Start or Stops During Print Jobs 148

Paper Does Not Feed Properly or Paper Jams

•

Paper Does Not Feed Properly

•

Envelopes or Post Cards Do Not Feed Properly

•

Paper Jams

Troubleshooting

Paper Does Not Feed Properly or Paper Jams 149

Troubleshooting

Paper Does Not Feed Properly

■

Confirm the paper conditions.

• If non-Canon brand media, the paper is not too thick (less than 105g/m

/ 28 lb).

• The number of sheets loaded does not exceed the recommended level.

• The paper is not creased, curled or wrinkled.

➡

Compatible Media Types

■

Ensure that the left edge of the paper just touches the paper guide.

■

When printing envelopes, refer to "

Envelopes

" in "

Printing Media ," and prepare

the envelopes before printing.

Once you have prepared the envelopes, load them in the printer in portrait orientation. If the envelopes are placed in landscape orientation, they may not feed properly.

■

When using transparencies, load one sheet of plain paper in the printer first, and then place the transparencies on top of it.

The last transparency may not feed properly unless there is a sheet of plain paper beneath it.

Paper Does Not Feed Properly or Paper Jams 150

Troubleshooting

Envelopes or Post Cards Do Not Feed Properly

If envelopes or post cards do not feed properly even after removing curl, clean the paper feed roller.

Ensure the printer is on and there is not any paper loaded in the printer.

Hold the RESUME/CANCEL button down and release as the POWER lamp flashes three times.

The paper roller starts rotating ten times as it cleans.

Repeat this three times.

Load a sheet of A4 or Letter sized plain paper in the printer.

Hold the RESUME/CANCEL button down and release as the POWER lamp flashes three times feed the sheet.

Repeat this three times.

If the printer still does not feed the envelopes or the post cards through even after the cleaning, repeat these procedures again.

Paper Does Not Feed Properly or Paper Jams 151

Troubleshooting

Paper Jams

Remove the paper according to the following procedure.

Slowly pull the paper out, either from the sheet feeder or from the paper output slot, whichever is easier.

If the paper tears and a piece remains inside the printer, open the front cover and remove it.

If you cannot pull the paper out, turn the printer off and turn it back on. The paper will be ejected automatically.

After removing all paper, close the front cover.

Reload the paper into the printer and press the RESUME/CANCEL button.

Note

➤

When reloading the paper into the printer, refer to " Paper Does Not Feed

Properly " to confirm that you are using the correct paper and are loading it

into the printer correctly.

Paper Does Not Feed Properly or Paper Jams 152

Troubleshooting

The POWER Lamp Flashes Orange

An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take the appropriate action.

■

Two flashes: Out of paper, paper jam or paper feed error

Replace the paper correctly and press the RESUME/CANCEL button.

If paper has jammed in the printer, clear the jam and press the RESUME/CANCEL button.

■

Three flashes: Paper jam

If paper has jammed in the printer, clear the jam, replace the paper in the printer correctly and press the RESUME/CANCEL button.

➡

Paper Jams

The POWER Lamp Flashes Orange 153

Troubleshooting

■

Six flashes: No print head installed

Install a print head.

■

Seven flashes: Defective print head

Contact a Canon service representative.

■

Eight flashes: Waste ink tank almost full

The printer has a built-in waste ink tank for the ink used during print head cleaning. Eight flashes indicates that the waste ink tank is nearly full. Press the RESUME/CANCEL button to cancel the error so you can continue printing. Before the waste ink tank becomes completely full, contact a Canon service representative to have the waste ink tank replaced.

Note

➤

Canon recommends to call for service as soon as this error occurs. Once the waste ink tank becomes completely full, printing will no longer be possible.

The POWER Lamp Flashes Orange 154

Troubleshooting

■

POWER lamp flashes alternate green and orange:

An error that requires contacting a Canon service representative may have occurred.

Turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on.

If the problem remains, contact a Canon service representative.

The POWER Lamp Flashes Orange 155

An Error Message is Displayed on the Screen

• Error Writing to USBxxx

Windows

• Application Error or General Protection Fault

•

Other Error Messages

Windows

• Other Error Messages

Macintosh

Windows

Troubleshooting

An Error Message is Displayed on the Screen 156

Error Writing to USBxxx

Troubleshooting

Windows

■

Ensure the printer is turned on.

If the POWER lamp is off, turn the printer on.

If the POWER lamp is flashing green, the printer is initialising. Wait until the POWER lamp stops flashing.

■

Ensure the printer is securely connected to the computer.

Note

➤

If you are using a switch box or other devices, remove and reconnect the printer directly to the computer and try printing again.

If printing is now successful, there may be a problem with the device.

Also there could be a problem with the cable(s). Replace the cable(s) and try printing again.

■

If spooling is enabled, disable it to send the print data directly to the printer and try printing again.

Open the Printer Properties dialog box from the Start menu.

➡

Opening the Printer Properties dialog box directly from the Start menu

An Error Message is Displayed on the Screen 157

Troubleshooting

On the Details tab, click Spool Settings and then select Print directly to

the printer.

In Windows 2000 or Windows XP, click the Advanced tab and then click

Print directly to the printer.

■

Verify the USB port status.

Right-click My Computer and select Properties.

On the Device Manager tab, double-click Universal serial bus controller, and then double-click Canon S330.

In Windows 2000 or Windows XP, click Device Manager..., Universal

serial Bus controller on the Hardware tab, and then double-click USB

Printing Support.

On the General tab, check if there is any indication of a problem with the device.

In Windows 2000 or Windows XP, open the USB Printing Support

Properties dialog box to see the General tab.

If an error has occurred, follow the instruction of "Notes on Handling the

USB Interface (for Windows Users)" in the Quick Start Guide.

An Error Message is Displayed on the Screen 158

Troubleshooting

■

Ensure that the printer port setting corresponds to the printer interface connection.

Open the Printer Properties dialog box from the Start menu.

➡

Opening the Printer Properties dialog box directly from the Start menu

On the Details tab (or Ports tab), select USBPRNnn (Canon S330) or

USBnnn (Canon S330) ("n" represents a number) in the Print to the

following port.

■

There may be a problem in the printer driver. Uninstall the printer driver and reinstall it.

➡

Uninstalling Printer Drivers

Also refer to the procedure “Notes on Handling the USB Interface (for Windows Users)” in the Quick Start Guide.

An Error Message is Displayed on the Screen 159

Application Error or General Protection Fault

Troubleshooting

Windows

■

Ensure the application program you are using is intended for your operating system.

For example, if you attempt to print with a Windows 3.1 application under Windows 98, the application may not function correctly and an error may occur.

Use an application program intended for your operating system.

■

If other applications are running, close them to increase available memory and try printing again.

■

Ensure that enough memory is allocated to the application.

Refer to the memory requirements of your application.

An Error Message is Displayed on the Screen 160

Troubleshooting

■

Check the amount of free space on the hard disk.

You may need to increase the amount of free space by deleting any unnecessary files.

■

If the problem only occurs when printing a specific document, try editing the document and then printing it.

If this resolves the problem, there may have been a problem in the original document. If the same problem occurs with the edited document, contact the manufacturer of your application.

■

There may be a problem in the printer driver. Uninstall the printer driver and reinstall it.

Also refer to the procedure “Notes on Handling the USB Interface (for Windows Users)” in the Quick Start Guide.

➡

Uninstalling Printer Drivers

An Error Message is Displayed on the Screen 161

Other Error Messages

Troubleshooting

Windows

■

If the BJ Status Monitor is displayed, follow the instructions on screen.

If an error occurs during printing, the BJ Status Monitor displays the error on the Printer

Status tab. Follow the instructions on screen.

In Windows 98 or Windows Me, click the Guide tab for action to be taken in response to the error.

Refer to " Low Ink Warning Displays Ink Tank with '?'

" as it is in the case.

An Error Message is Displayed on the Screen 162

Troubleshooting

■

If one of the following messages is displayed outside of the BJ Status Monitor:

Could not spool successfully due to insufficient disk space

Increase the amount of free space on the disk by deleting any unnecessary files.

Could not spool successfully due to insufficient memory

Increase available memory by closing any other applications currently running.

Printer driver could not be found

Uninstall the printer driver and reinstall it.

➡

Uninstalling Printer Drivers

Background printing failed (Windows 98/Windows Me only)

Restart Windows and try printing again.

Could not print Application name – File name

Try printing again once the current job is finished.

An Error Message is Displayed on the Screen 163

Other Error Messages

Troubleshooting

Macintosh

■

If a message with the format "Error No.: Xn" (where "X" represents a letter and "n" represents a number) is displayed:

Error No.: X202

Not enough memory for printing. Increase available memory by closing any other applications currently running.

Error No.: X203

There is a problem with the printer driver. Uninstall the printer driver and reinstall it.

➡

Uninstalling Printer Drivers

Error No.: X300

Ensure the power is on, and that the printer and the computer are securely connected. If the problem remains, verify the Chooser setting.

In the Apple menu, select Chooser.

Click the S330 icon and ensure S330 is selected as the connected destination.

If it is not selected, select it.

If the problem remains, delete all unnecessary documents from the Extensions and

Control Panels folder.

An Error Message is Displayed on the Screen 164

Have you replaced an ink tank with a new one? is

Displayed

Troubleshooting

If the front cover has been open for a certain period, a confirmation message of ink tank replacement may be displayed before the next print job.

■

If the ink tank has been replaced with a new one:

Click Yes to reset the ink counter.

■

If the front cover has been open for a while (the ink tank has not been replaced):

Click No to close the dialog box.

■

You can choose to disable the display of a confirmation message.

➡

Modifying the low ink warning setting

Have you replaced an ink tank with a new one? is Displayed 165

Troubleshooting

Low Ink Warning Displays Ink Tank with '?'

The ink level of an ink tank displayed with a '?' is not synchronised with its ink counter.

The colour ink level may not be correctly displayed.

BJ Status Monitor (Windows)

The colour ink level may not be correctly displayed.

BJ Status Dialog (Macintosh)

Low Ink Warning Displays Ink Tank with '?' 166

Troubleshooting

Macintosh

Note

➤

When the background printing is enabled, the low ink warning displays on the BJ Print Monitor (Macintosh).

➡

BJ Print Monitor

■

Reset the ink counter from the printer driver when you replace the ink tank.

➡

Resetting the ink counter from the printer driver setting screen

Note

➤

When Display a confirmation message of ink tank replacement is selected, a message asking whether or not the ink tank has been replaced is automatically displayed whenever the ink tank is replaced.

➡

Modifying the low ink warning setting

■

Turn the low ink warning off until you replace the ink tank to stop the warning message.

Windows

Ensure the printer is on and open the Printer Properties dialog box.

➡

Opening the Printer Properties Dialog Box

Low Ink Warning Displays Ink Tank with '?' 167

Troubleshooting

On the Maintenance tab, click Low Ink Warning Setting icon.

Macintosh

Clear a check box of Display low ink warning off and click Send.

Ensure the printer is on and open the Page Setup dialog box.

The Page Setup dialog box can normally be opened by selecting Page

Setup... in the File menu.

Click the Utilities icon to open the Printer Utilities dialog box.

Select Remaining ink level setting from the pull-down menu and click the

Low Ink Warning Setting icon.

Clear a check box of Display low ink warning off and click Send.

Note

➤

Also refer to " How Low Ink Warning Setting Works

" to display the ink level correctly.

Low Ink Warning Displays Ink Tank with '?' 168

Problems Unique to Windows

•

The BJ Status Monitor is Not Displayed

•

Cannot Print in Background (Windows 98/Windows Me only)

Troubleshooting

Windows

Problems Unique to Windows 169

Troubleshooting

The BJ Status Monitor is Not Displayed

■

Ensure "Enable bi-directional support for this printer" is selected.

Open the Printer Properties dialog box from the Start menu.

➡

Opening the Printer Properties dialog box directly from the Start menu

On the Details tab, click Spool Settings and select "Enable bi-directional support for this printer."

In Windows 2000 or Windows XP, select "Enable bi-directional support" on the Ports tab.

Problems Unique to Windows 170

Troubleshooting

Cannot Print in Background (Windows 98/Windows Me only)

■

Check the amount of free space on the hard disk.

Background printing requires a certain amount of disk space. You may need to delete unnecessary files, or disable background printing.

■

Ensure that background printing is enabled.

Open the Printer Properties dialog box.

➡

Opening the Printer Properties Dialog Box

On the Page Setup tab, click Printer control... and select Background

Printing.

Problems Unique to Windows 171

Problems Unique to the Macintosh

• Jagged Text or Graphics, or Banded Gradations

•

Cannot Print in Background

Troubleshooting

Macintosh

Problems Unique to the Macintosh 172

Troubleshooting

Jagged Text or Graphics, or Banded Gradations

■

Ensure your application supports Quick Draw.

If you are using a PostScript-compatible application, printed text and lines may appear jagged and gradations may appear banded. As S330 is not a PostScript printer but a

Quick Draw printer, use an application compatible with Quick Draw for printing.

Problems Unique to the Macintosh 173

Cannot Print in Background

■

Ensure background printing is enabled.

In the Apple menu, select Chooser.

Click Backgrounding on.

■

Check the amount of free space on the hard disk.

Background printing requires a certain amount of disk space.

You may need to remove unnecessary files, or disable background printing.

Troubleshooting

Problems Unique to the Macintosh 174

Specifications

Printing method:

Bubble Jet on-demand

Printing resolution:

2400 (horizontal)

1200 (vertical) dpi. max.

Print speed (printing with Canon standard pattern):

Black printing

Colour printing

Draft: 14 ppm

Standard: 10.5 ppm

Draft: 10 ppm

Standard: 4.7 ppm

Print direction:

Bi-directional

Print width:

203.2 mm max. (8.0 in)

(for borderless printing: 216.0 mm/8.5 in)

Resident print control mode:

Canon extended mode

Specifications

175

Specifications

Receive buffer:

56 KB

Interface:

USB 2.0-compatible

Interface connector:

USB standard Series B receptacle (USB interface)

Recommended printer cable:

Material:

Type:

AWG28 (data wiring pair) or AWG20 to 28 (distribution pair)

Twisted-pair shielded cable

Length: Up to 5.0 m (16.4 ft)

Connectors: USB standard Series B pluggable

Acoustic noise level:

Approx. 45 dB (A) (in the highest print quality mode)

Operating environment:

Temperature: 5 to 35˚C (41 to 95˚F)

Humidity: 10 to 90%RH (no condensation)

Storage environment:

Temperature: 0 to 35˚C (32 to 95˚F)

Humidity: 5 to 90% RH (no condensation)

Power supply:

Europe AC 230 V±10%, 50 Hz

176

USA/Canada AC 120 V, 60 Hz

Australia AC 240 V, 50 Hz

Power consumption:

Standby:

Printing:

Approx. 2 W

Approx. 30 W

Dimensions (without a paper rest and paper output tray):

390 (W)

248 (D)

185 (H) mm

15.35 (W)

9.76 (D)

7.28 (H) in

Weight:

Approx. 3.4 kg (7.48 lb.)

Specifications

177

Specifications

■

Feed method:

Continuous feed through auto sheet feeder

For Plain Paper, Envelopes, High Resolution Paper,

Glossy Photo Paper, High Gloss Photo Film,

Glossy Photo Cards, Photo Paper Pro,

Photo Paper Plus Glossy, Matte Photo Paper

Transparencies, T-shirt Transfers, Banner Paper

■

Sheet feeder capacity:

Plain Paper (75 gsm)

High Resolution Paper

Envelopes

Glossy Photo Paper

High Gloss Photo Film

Glossy Photo Cards

Photo Paper Pro PR-101

Photo Paper Pro PC-101S

100 sheets max.

80 sheets max.

10 pieces max.

10 sheets max.

1 sheet

20 sheets max.

1 sheet (A4/Letter) 20 sheets max. (4x6)

20 sheets max.

Photo Paper Plus Glossy PP-101 10 sheets max. (A4/Letter) 20 sheets max. (4x6)

Matte Photo Paper MP-101 10 sheets max.

Transparencies

T-Shirt Transfers

Banner Paper

30 sheets max.

1 sheet

178

■

Ordinary print media:

Regular size: A4, A5, B5, Letter, Legal, European DL, US Com.#10

Custom size: width: 90.0 to 215.9 mm (3.54 to 8.5 in) height: 120.0 to 584.2mm (4.72 to 23.0 in)

Weight: 64 to 105 g/m

(17 to 28 lb)

Canon Special media:

High Resolution Paper

Glossy Photo Paper

High Gloss Photo Film

Glossy Photo Cards

Transparencies

T-Shirt Transfers

Banner Paper

HR-101N

GP-301N/GP-301

HG-201

FM-101

Photo Paper Pro

PR-101

PC-101S

Photo Paper Plus Glossy PP-101

Matte Photo Paper MP-101

CF-102

TR-201

Specifications

179

Specifications

■

Graphic image printing:

Data format: Canon extended mode: Raster image format

Resolution: Canon extended mode: 300, 600, 1200, 2400 dpi

■

Print Head:

Black: 320 nozzles (600 dpi)

Cyan, Magenta, Yellow: 128 nozzles per each colour (600 dpi)

■

Ink Tanks:

Capacity:

Black (BCI-24 Black) approx. 300

, approx. 580

Colour (BCI-24 Color) approx. 170

*1 1500 characters per page, normal text, at standard and plain paper mode with

Windows 98/Windows Me

*2 Based on printing the ISO JIS-SCID No.5 pattern at standard and plain paper mode with Windows 98/Windows Me

180

Specifications

■

Printer driver operating environment:

IBM PC/AT-compatible computer running on Windows 98, Windows Me, Windows

2000, Windows XP or Macintosh computers with USB interface running on Mac OS

8.6 - Mac OS 9.X

■

Hard disk space:

Approx. 15 MB to install on Windows 98 and Windows Me, 30 MB on Mac OS 8.6-

Mac OS 9.X, or approx. 25 MB on Windows 2000 and Windows XP (including temporary files)

Note

➤

Use the system under the following operating environment.

Windows

Macintosh

Computer with Microsoft Windows 98, Windows Me, Windows 2000 or

Windows XP which is preinstalled by a computer manufacturer on purchase. (USB port operation also needs to be assured by the manufacturer.)

Macintosh computers with USB and Mac OS 8.6 - Mac OS 9.X, which is preinstalled by a computer manufacturer on purchase.

Specifications subject to change without prior notice.

181

Specifications

■

Printing Area

To ensure the best print quality, the printer allows a margin along each edge of media.

Printing area (dark blue): Canon recommends that you print within this area.

( )

Printable area (light blue): The area where it is possible to print. However, printing in this area can adversely affect the print quality or the paper feed precision. ( )

➡

➡

➡

➡

182

A4, B5, A5, 4" x 6"

Size

Specifications