DataScanner™ for - San Juan Unified School District

DataScanner™ for - San Juan Unified School District
San Juan Unified School District
Assessment, Evaluation and Planning Department
User Manual
DataScanner™ for
(Verison 1.4 Riverside Publishing)
For Help: Website: www.sanjuan.edu/datadirector Email: datadirectorhelp@sanjuan.edu Phone: 916-971-7992
San Juan Unified School District
Assessment, Evaluation and Planning Department
SCANNING STATIONS
They are located at every site and are attached to PC
computers as the software is not compatible with MAC.
LOGGING ONTO THE COMPUTER STATION
If the computer is not on, make sure the scanner is on
and then turn on the computer.
Log onto the computer using your district log on (your
email log on and password)
SCANNING SOFTWARE
Double Click on “DataScanner” to open.
Log on using your DataDirector Log On and Password
For Help: Website: www.sanjuan.edu/datadirector Email: datadirectorhelp@sanjuan.edu Phone: 916-971-7992
DataScanner™
Con t e n t s
Overview.....................................................................................................................................................................3
Minimum Requirements ........................................................................................................................................3
Certified Compatible Devices .................................................................................................................................4
Installing DataScanner Software ............................................................................................................................5
How to uninstall DataScanner – Windows XP ..............................................................................................5
How to uninstall DataScanner – Windows 7 ................................................................................................5
Granting Folder Permissions ..............................................................................................................................6
How to Change File and Folder Permissions in Windows XP .............................................................................6
Grant Access to DataScanner Folder ..................................................................................................................8
How to Change Folder Permissions in Windows Vista and Windows 7 .............................................................9
Download and Install the DataScanner Software ................................................................................................... 10
Before you begin .............................................................................................................................................. 10
Configuring DataScanner ......................................................................................................................................... 13
Server Connection Settings ................................................................................................................................. 13
DataScanner Automatic Updates ........................................................................................................................ 14
Note: The automatic update feature applies to DataScanner Version 1.4 and above. ................................. 14
Installing Updates ............................................................................................................................................ 14
Checking for Updates Manually ...................................................................................................................... 15
Scanning Preferences .............................................................................................................................................. 16
Configuring DataScanner to Scan for Updates Automatically ............................................................................. 19
Calibrating Registration Mark Margins................................................................................................................ 20
Starting DataScanner ............................................................................................................................................... 22
Printing Tips and Recommendations....................................................................................................................... 23
How to Scan Answer Documents ............................................................................................................................ 24
Troubleshooting ...................................................................................................................................................... 28
Addressing Unapproved Answer Documents.................................................................................................. 28
How to Resolve Issues ..................................................................................................................................... 28
Error Log .............................................................................................................................................................. 29
DataScanner FAQs ................................................................................................................................................... 30
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DataScanner™
Overview
DataScanner™ is the plain paper scanning module for DataDirector™ that scans answer sheets created for
DataDirector Assessments and transfers student results to DataDirector.
You must install the DataScanner software on a windows-based computer and use a TWAIN compliant scanning
device. DataScanner uses an internet connection to access answer sheets and create templates to capture and
DataScanner requires a DataDirector Username and Password. Once you are logged in, you have access to the
same list of assessments that you have access to in DataDirector. The Assessment Answer Sheet must exist in
DataDirector before it can be scanned with DataScanner. You must print an answer sheet from DataDirector for
each student that will be administered the assessment, load the marked answer documents into the document
feeder of your scanning device, and start scanning.
Once DataScanner finishes processing the answer sheets, you review and approve all the results and commit the
approved results to DataDirector™ for analysis and reporting.
Notes
DataScanner is designed to run on Windows 32 bit operating systems. To determine which version
of Windows you have installed, see the Microsoft Support Article: How to determine whether a
computer is running a 32-bit version or 64-bit version of the Windows operating system
http://support.microsoft.com/kb/827218
DataScanner does not work on Mac OS, Windows NT, Windows 98 or earlier versions of Windows
operating systems.
If you are not sure which service pack or version operating system you are using, simply right-click
you’re My Computer icon and select Properties.
The computer and scanning device must be directly connected via a USB cable.
Minimum Requirements
The DataScanner software must be downloaded and installed on a computer that meets the following minimum
requirements.
Microsoft® Windows XP Pro, Service Pack 2 (32 bit) or Windows 7, Service Pack 1
Microsoft® .NET Framework 3.5
Intel® Pentium® 4 Processor 2.8 GHz+
2 GB RAM (minimum)
500 MB free disk space
Adobe Acrobat Reader 7.0
Connected to a Certified Compatible scanning device (see chart)
Broadband/Cable Internet connection
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DataScanner™
Certified Compatible Devices
The following scanners, multi-function devices, and copiers have been certified as compatible for use with
DataScanner for DataDirector. Although all of the devices listed have been certified, the level of difficulty involved
in set-up and implementation may vary.
Dedicated Scanners
Fujitsu fi-5120c*
Multi-Function Devices
Business Copiers
Brother DCP-8060*
Xerox WorkCentre 5638
1
Brother DCP-8080DN
Xerox WorkCentre 7435
2
Lexmark X364dn
Fujitsu fi-6130
Fujitsu fi-6140
2
Fujitsu fi-6670
Fujitsu 6230
HP Scan Jet 5000
1
Recommended model
VRS disabled
* Model has been discontinued by manufacturer
2
Easy set-up and implementation
New Scanner Approval
Riverside Publishing is able to test scanners not listed on the approved scanner list for compatibility with
DataScanner on a limited basis. A loaner scanner will be required to do the compatibility testing. Network
attached scanners are not approved.
Please contact your Riverside Publishing Account Manager for additional information.
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DataScanner™
Installing DataScanner Software
Important Notes

Prior to installing the latest version of DataScanner, the previous version must be uninstalled.

You must have administrative rights to the computer to uninstall and install the DataScanner
software. See How Do I know if I have Admin Rights, page 30

If you are administrator installing DataScanner software for users, it is recommended that full
privileges be granted to the DataScanner folder for all Groups and users to ensure that all users
will be able to download and install updates.
Recommended Best Practice: It is recommended that you update Windows and .NET software to
the latest Service Pack and ensure that you have the latest drivers installed for your scanning device
prior to installing DataScanner software.
Follow these steps to remove the DataScanner software that is installed on your computer
How to uninstall DataScanner – Windows XP
1. Click Start, click Control Panel, and then double-click Add or Remove Programs.
2. In the Currently installed programs box, click the program that you want to remove, and then click
Remove.
3. If you are prompted to confirm the removal of the program, click Yes.
How to uninstall DataScanner – Windows 7
To remove the DataScanner software that is installed on your computer, follow these steps:
1. Click the Start button
2. Click Control Panel,>Programs>Programs and Features.
3. Select DataScanner, and then click Uninstall.
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DataScanner™
Recommended Best Practice: It is recommended that all Groups and Users be given Full privileges to
the DataScanner folder so that automatic updates can be installed by any user without the assistance of an
Administrator.
Granting Folder Permissions
Different files and folders have permissions to specify who can read, write, modify and have access to them.
Windows allows you to customize access permissions. Changing access permissions gives different user
accounts created on a computer either Full Control, Modify, and Execute permissions on folders. Folder
permissions are shared over networks so the user or group has the same access on all computers on the
network.
Administrator Notes
You can only set file and folder permissions on drives formatted to use NTFS.
Groups or users granted Full Control for a folder can delete files and subfolders within that folder
regardless of the permissions protecting the files and subfolders.
How to Change File and Folder Permissions in Windows XP
Follow these steps to change File and Folder Permissions in Windows XP
Step
Action
1
From the Windows Start menu or from your
desktop click My Computer
2
Tools MenuFolder Options—
A. Click the View tab
B. In Advanced settings>Hidden files and
folders: Enable radio button next to
Show hidden files and folders
C. Click OK
3
Double-click the Local Disk drive (C:) and locate
the Program Files folder.
Note: Program Files are located on the Local C:
drive by default, however, depending on your
configuration, Program Files may be located on a
different drive.
4


Double-click the DataDirector folder
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DataScanner™
Step
Action
5
Right-click the DataScanner folder and select
Properties from the menu
6
In Attributes: Uncheck Read-only
7
Click the Security tab –
A. Click to highlight a group or user name in
the top portion of the window.
B. Check the Allow box in Permissions for
Administrators for all of the permissions.
A
.
C. Repeat A. and B. for every group or user
name.
D. Click OK
B
.
8
Apply changes to the folder, subfolder, and files
and click OK to pop-up confirmation box
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DataScanner™
Grant Access to DataScanner Folder
Follow these steps to allow access to the DataScanner folder for all groups and users:
Step
Action
1
From the Windows Start menu or from your
desktop click My Computer
2
Double-click the Local Disk drive (C:) and locate
the Documents and Settings folder.


A. Open the Documents and Settings
folder
B. Open the All Users folder
C. Open the Application Data folder
D. Open the DataDirector folder
3
Right-click the DataScanner folder and select Properties from the menu
A. In Attributes: Uncheck Read-only
B. Click the Security tab –
a) Click to highlight a group or user name in the top portion of the window.
b) Check the Allow box in Permissions for Administrators for all of the permissions.
c) Repeat A. and B. for every group or user name.
d) Click OK
C.
2
Click OK to pop-up confirmation box
Tools MenuFolder Options—
A. Click the View tab
B. In Advanced settings>Hidden files and
folders: Enable radio button next to Show
hidden files and folders
C. Click OK
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DataScanner™
How to Change Folder Permissions in Windows Vista and Windows 7
Follow these steps to change Folder Permissions in Windows Vista or Windows 7:
Step
Action
1
From the Windows Start menu or from your
desktop click My Computer
2
Double-click the Local Disk drive (C:) and locate the Program Data folder.
3
Right-click the DataScanner folder and select Properties from the menu

A. In Attributes: Uncheck Read-only
B. Click the Security tab –
a) Click to highlight a group or user name in the top portion of the window.
b) Check the Allow box in Permissions for Administrators for all of the permissions.
c) Repeat A. and B. for every group or user name.
d) Click OK
e) Click OK to pop-up confirmation box
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DataScanner™
Download and Install the DataScanner Software
Before you begin
You must be logged in as an Administrator or have administrative rights to the machine to download and
install.
Before using DataScanner, you must have Microsoft .Net Framework Version 3.5 (or later) installed.
Microsoft .Net Framework is available free for download from the Microsoft website. Go to
www.microsoft.com/downloads and search for .NET to download and install the latest version.
Follow these steps to download and install DataScanner:
Step
1
Action
Login to DataDirector:
A. Navigate to your DataDirector website (e.g. https://www.datadirector.com/yourdistrictname) and
login with your Username and Password.
B. Select the site and level of access
2
Change the URL in the address bar on the Welcome page from /?News to /datascanner:
Select to highlight the word ―News‖ and type the word ―datascanner‖
from
to
You are redirected to the DataScanner Download Page
3
Download DataScanner
Notes:
Read the instructions on the download page prior to beginning the download.
You must uninstall previous versions of DataScanner prior to installing the latest version.
A. Click Download DataScanner Version… Now
B. Double-click Setup.exe and follow the installation instructions.
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DataScanner™
Step
Action
4
Click Next
5
Select I Agree and click Next
6
Select Everyone and click Next
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DataScanner™
Step
Action
7
Click Next
8
DataScanner is being installed…
Click Close
Double-click the DataScanner icon on the Desktop or the Start menu. The first time you start DataScanner after
installation, it automatically scans for updates. If updates are found, you will receive a notification.
You have the option to click Yes and install the updates or No and proceed to DataScanner without installing
updates. If you do not choose to install now, you will have the opportunity to install the next time you sign in or if
you initiate a manual scan from the Help menu.
See Error! Reference source not found., Error! Bookmark not defined., below for more information about
installing updates.
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DataScanner™
Configuring DataScanner
Connection to DataDirector Server
DataScanner requires connection to DataDirector to operate. To connect to DataDirector, your Server
Connections and Scanning Preferences settings must be configured. The first time you log on you will be
prompted to configure the internet settings. Set the Address and Site Name on the Server Connections tab.
Server Connection Settings
1.
Address: www.datadirector.com
Enter the web address used to connect to the DataDirector™ web site.
The default setting is www.datadirector.com".
2.
Site Name
The name of the web site that you are logging into. The same name as
appears in the address bar that you would enter when connecting to
the DataDirector™ web site.
The site name is case sensitive and you should enter the site
name in lower cases. (Use the district/consortium name that
DataDirector™ uses--this is what is typed in the address bar when
logging into DataDirector™).
Example: The "my-site-name" portion of the web site
address "http://www.datadirector.com/my-site-name".


Notes
Port is already set to the defaults to 443 this field is not enabled.
Protocol is the network communication protocol being used between DataScanner and DataDirector over
the Internet. For security reasons, the only choice is the Hyper Text Transfer Protocol under Secured
Socket Layer (HTTPS). This field is not enabled.
You may click Save to save these settings now and proceed to select your assessment, or click the Scanning
Preferences or Other tabs to configure additional settings.
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DataScanner™
DataScanner Automatic Updates
Automatic update keeps your DataScanner software up-to-date by automatically checking for updates and
downloading them to your computer every time you log in to DataScanner.
The option to automatically check for updates is a configuration setting that can be enabled or disabled. See
“Other” Settings. You also have the option to manually scan for and download updates.
As a user, you must have administrative rights (permission to download and install files) to the computer
DataScanner is installed on or the permission to install software on the computer to install DataScanner updates.
Note: The automatic update feature applies to DataScanner Version 1.4 and above.
Installing Updates
If Automatic Update is enabled, DataScanner will scan for updates every time you login. If updates are available,
you will receive the following notification. You have the option to click Yes and install the updates or No and
proceed to DataScanner without installing updates. If you do not choose to install now, you will have the
opportunity to install the next time you sign in or if you initiate a manual scan from the Help menu.
DataScanner must close to install updates. If there are other programs running that must be closed, they will be
listed.
Click Close Process or Close All Processes. You have the option to Cancel Update and return to
DataScanner without installing updates.
You will receive a notification that DataScanner has been successfully updated. Click Finish to exit.
Launch DataScanner to begin using with the installed updates.
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DataScanner™
Checking for Updates Manually
Whether or not automatic scan for updates is enabled, you have the option to check for DataScanner updates at
anytime.
The option to manually scan for updates is available from the Help menu > Check or Updates…
If updates are available, you will receive the following message:
Click Yes and follow steps in Error! Reference source not found., above.
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DataScanner™
Scanning Preferences
Scanners produce different quality images even though they are of the same model from the same manufacturer.
Therefore, a scanner must be calibrated to produce uniform results. The calibration process consists of adjusting
the marked bubble sensitivity and unmarked bubble sensitivity and registration mark margins of DataScanner.
The Scanning Preferences tab contains settings to adjust the sensitivity of your scanner. You may only need to
adjust these settings if you are getting a lot of scanning errors because your scanner is not reading the marked
bubbles correctly.
Click Save once you’ve made your changes.
Tip: If your scanner is picking up too many marks, lower the Marked Bubble Sensitivity and slightly raise
the Unmarked Bubble Sensitivity.
A
B
C
D
Definition of Settings
A. Marked Bubble Sensitivity It is used to control at what density a bubble is considered as a marked bubble.
Default value is 60.
B. Unmarked Bubble Sensitivity
It is used to identify and include or exclude marginally marked bubbles. Default value is 20.
C. Registration Marks and Registration Mark Margins
Each answer sheet has six T-shaped reference marks printed on it. These marks are rotated counter- clockwise
for 90 degrees. Three on the top of the page and three on the bottom of the page. These marks serve as
reference points and are very important in normalizing the form to increase the accuracy when DataScannerTM
processes the answer sheet. Do NOT write anything on the marks or close to the marks as inaccurate
results may be produced.
Registration Mark Margins tell the software where the registration marks are. The possibility that the marks fall
outside the dotted red lines will lead to inaccurate results. In an ideal scenario, the outer edges of the marks
should be just within the corner formed by the two adjacent dotted red lines. Default value is 0.25 for all four
margins.
D. Registration Mark Margins Preview (Dotted Red Lines)
This image preview gives you a rough idea where the registration marks should be on the scanned image. Due to
scanners variation, the scanned image will not look the same as the actual document. Therefore, we need to
calibrate the scanner to work with the document.
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DataScanner™
Configuring Others Preferences
The Others tab contains settings to choose default DataScanner options. These settings and preferences may be
changed for troubleshooting purposes, but generally will not be changed once set.
1. Default Download Directory
This is the default directory in which all downloaded files are saved.
2. Log Files Directory
This is the default directory in which all log files are saved.
3. Server Connection Timeout
DataScanner needs to communicate with DataDirector server. When a communication error occurs, due
to high Internet traffic or server load, DataScanner will try to re-establish the communication with the
server until this connection timeout (in seconds) has passed. An error message will be generated when
the connection times out. If you are receiving time out errors when attempting to start DataScanner,
adjust this setting from 60 (default) to 120..
4. Check for version update during program startup
Enabling this option will make the software check for updates whenever the program is started. By
default, this option is enabled.
5. Hide scanner program menu
TM
DataScanner automatically sets the necessary scanning parameters on the scanner. Some scanners
may not support this feature. Hence, you need to uncheck this option in order to show the manufacturer's
user interface and set these parameters manually. The following parameters must be set for
TM
DataScanner to work properly:
Resolution
:
300 x 300 dpi
Scan Type
:
Black and White (1 bit per pixel)
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DataScanner™
6. Approve blank answers
Enabling this option will make the software approve the answer document even though there are blank
answers on the document.
7. Use a different exam template (This option should be disabled)
8. Enable error log
Enabling this option to log software-generated error messages to a text file. This option is always enabled
and cannot be changed. To clear the log entries, click the Clear Log button.
9. Enable summary log for document processing
Enabling this option to log the scanning results to a text file. All the information are accumulative. To clear
the summary log, click the Clear Log button.
10. Enable logs for committing results
Enabling this option to log the results to a text file. All the information are accumulative. To clear the
summary log, click the Clear Log button.
11. Always calibrate before scanning documents
Enabling this option will calibrate the scanner before scanning documents.
12. Approve multiple answers
Enabling this option allows documents with multiple bubbles darkened for an answer to be accepted.
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DataScanner™
Select the Scanning Source
Once the software is installed, you must select the TWAIN driver as your scanning source before configuring
DataScanner.
Follow these steps to select your scanning source:
1. Double-click the DataScanner Icon on your desktop and login with your DataDirector
username/password.
If you are associated with multiple sites, you may be prompted to select your site
2. From the menu SelectScanner
A. Select the TWAIN driver from the list
B. Click Select.
Configuring DataScanner to Scan for Updates Automatically
The automatic update setting is available in the Others tab o the Configuration settings.
Follow these steps to change automatic update settings:
1. Open the File menu > Configuration… > Others
2. Check the Check for version updates during program startup box
to turn on automatic updates (default setting), or uncheck the box to
disable the automatic scan.
3. Click Save
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DataScanner™
Calibrating Registration Mark Margins
Calibration settings can be set by clicking Calibrate in the Registration Mark Margins section on the Scanning
Preferences tab (see image above) or via the File menu by navigating to File Configuration  Preferences
Step
Action
1.
Go to FileConfigurationPreferencesCalibrate
2
Configure calibration settings—
A. Click Calibrate in the Registration Mark Margins section
B. Select paper size (Letter or Legal)
You will be prompted to load an answer
document into the automatic document feeder of
your scanner. Allow document to feed.
3
C. Click OK
Registration Mark Margin Calibration Settings
a
b
c
d
g
e
f
a.
b.
c.
d.
e.
f.
g.
Always Calibrate Before Scanning Documents – When checked, this calibration screen will always pop up when
you scan a new batch of answer documents.
Paper Size – Select the appropriate paper size that corresponds to the document you are scanning.
Re-scan Document – Place an answer sheet onto the automatic document feeder of your scanner and click this
button.
Registration Mark Margins – This is a very important step. Adjust the top, bottom, left and right margins
appropriately so that the dotted red lines are just outside of the registration marks.
Save Settings – Save the margins in the configuration file so it will be applied to subsequent scans. The window will
then be closed.
Close Without Saving – Click this button will close the window without saving the settings.
Scanned Image Preview – Shows exactly what the scanned image looks like in the computer. Different scanners
will produce a slightly different image; and most likely the margins will not look the same as the actual document.
That is the reason that this calibration process is important. You need to adjust the margins so that the registration
marks are tightly bounded by the red lines.
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DataScanner™
Step
3
Action
Calibrate the Answer Document—
Use the registration Mark Margin Arrows to bring the red perforated line in to ―hug‖ the
registration marks (T-marks)
The red perforated line should be as close to the T-marks as
possible without touching them.
The T-marks may be uneven on the page. This is okay as
long as the red line is as close to the nearest T-mark on each
of the margins.
4
Click Save Settings
You will be re-directed to the configuration window.
Click Save
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DataScanner™
Starting DataScanner
After DataScanner is installed and configured, you can start DataScanner by double-clicking the
shortcut icon on your desktop or selecting DataScanner from the Start Menu.
STEP
ACTION
1
You must enter your DataDirector
Username/Password and click Login.
2
If your username is affiliated with more than one
site or group, you will need to select the
site/group.
3
Follow the step in How to Scan Answer Documents, page 24, below.
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DataScanner™
Printing Tips and Recommendations







It is recommended that a small test print and scan is done prior to your initial test administration using
DataScanner to verify that:
o The sheets scanned correctly
o DataScanner was able to read responses as expected
Use very bright white paper for the best scanning results – letter or legal, depending on the length of the test.
The required paper size is printed on the first page of the PDF Answer Document. Verify that you are us
Use a laser printer (not ink or bubblejet).
Print with Adobe Acrobat Reader version 7.0 or higher.
If using Acrobat Reader, select Acrobat Reader in printing preferences and ensure that Page Scaling option
be set to Fit/Reduce to Printer Margins/Printable Area (verbiage may vary slightly depending on your
printer).
Ensure that the three sideways ―T‖ marks that appear along the top and bottom of the sheets in Print Preview
are printed on the actual answer sheets before administering an assessment.
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DataScanner™
How to Scan Answer Documents
Before scanning answer sheets, a template that corresponds to the answer sheets need to be selected. The
template provides information about the answer sheets, so that DataScanner knows exactly where to find the data
on the sheet.
Follow these steps to scan answer documents:
STEP
1
ACTION
Login to DataScanner with your DataDirector username/password.

2
If your account is associated with multiple sites or groups, you may be prompted to select your
site/group before proceeding to the next step.
Select an Assessment—
To search for an Assessment:
Check boxes to filter available answer sheets that appear in the bottom portion of the screen,
or
To search for an Assessment by ID
If you printed your Answer Sheet prior to December 22, 2011, an Exam ID will be printed
in the lower left of the answer sheet. Enter an ―e‖ followed by the Exam ID in the Quick
Search ID box (ex. E5378) and click Go
If you printed your Answer Sheet after January 1, 2012, or if you know the DataDirector
4.0 Assessment ID, enter the Assessment ID as printed in the lower left of the answer
sheet in the Quick Search ID box (ex. 5378) and click Go
Click an assessment in the list to select it
The assessment template is retrieved and displayed in the image viewer.
Verify that the image on the screen is the same as the answer document you are about to scan. You
will receive a confirmation pop-up box to verify whether the correct assessment was selected.
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Questions? If you have any questions or concerns, contact DataDirector Customer Support at help@datadirector.com or (877)993-2633.
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DataScanner™
STEP
ACTION
Click Yes
3
Scan Documents
a. Load answer documents according to your scanner’s specifications
b. Click Scan Now
You will receive a pop-up message indicating the number of documents scanned when all the documents you
loaded have been scanned.
You have two options:
a. Click Finish to close scanning for this test, or
b. Click Continue to scan more documents for the same test.
Do no t s ca n d oc u me n ts f or a diff e r en t t es t .
Scanning Summary
The Scanning Summary indicates the number of documents scanned, processed, and approved.
Review the scanning summary and fix errors, if necessary.



Scanned – the number of sheets identified by the scanner
Processed – the number of DataDirector answer documents recognized
Approved – the number of answer documents ready to commit to DataDirector.
The summary also indicates the number scanning errors. These documents did not process. Click
Why? for an explanation of why the document did not process, or How Do I Fix? for tips on fixing the
error.
Click Ok when you have reviewed the summary and/or errors.
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Questions? If you have any questions or concerns, contact DataDirector Customer Support at help@datadirector.com or (877)993-2633.
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DataScanner™
STEP
4
ACTION
Review, Approve, and Commit results—
A. Review
DataScanner automatically displays unapproved answer documents. You can use the Document
Filter to view the other categories of documents scanned:
All Documents – displays all scanned documents regardless of their status
Approved Documents – displays all documents that scanned correctly and are ready to commit to
DataDirector
Disapproved Documents – displays documents recognized as DataDirector scan sheets, but
contain errors
Unprocessed Documents – displays documents not recognized as DataDirector scan sheets.
B. Approve
See Troubleshooting Disapproved or Unprocessed Documents, below for steps on fixing documents
that didn’t process. Click Approve this document to resubmit.
C. Commit results
Verify in the Summary, that all answer docs have been processed and approved. The total column
should reflect all documents scanned.
A. Click Commit Results.
Results are sent to directly to DataDirector after committing and are available for viewing and
reporting.
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DataScanner™
If the acquired image or the data appear incorrect, you can clear the results instead of committing the
results and process the answer sheets again. Also, you can clear the data after the results have been
approved and committed and start scanning another set of documents for the same test without
repeating the search and re-selecting it in the list.
There are three ways to clear the results and the image viewer:
o From the main menu, go to ActionClear DataKeep Scanning
o Click the Clear Data and Keep Scanning Button.
o Click the CTRL-X keys.
Accessing the Results of Scanned Tests
Login to DataDirector to view the results of scanned answer documents. Locate the Assessment and open the
Assessment Overview page. Click on any of the reports in the Reports related to this assessment section.
Scores from the scanned answer documents are reflected here.
Scanned results are also reflected in Assessment Reports in the Prebuilt Reports section.
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Questions? If you have any questions or concerns, contact DataDirector Customer Support at help@datadirector.com or (877)993-2633.
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DataScanner™
Troubleshooting
Addressing Unapproved Answer Documents
DataScanner expects exactly one marked bubble for each row or column of bubbles. DataScanner will not
approve an answer sheet. if more than one bubble is marked for a question, such as "A― ‖nd "B― ‖nstead of just
"A―.‖
The reason for not approving this type of situation is to alert you that marginally marked bubbles may exist. It is up
to you to decide if these marginally marked bubbles should be treated as marked or unmarked.
Documents that are unapproved are displayed with the student responses that caused the document not to be
approved flagged in yellow.
Some of the reasons a document may not process include:
Missing identification information (Student ID, Teacher ID)
Incomplete bubbles
Multiple responses to a question
Sheet was skewed or twisted during scanning
DataScanner did not recognize the scan sheet (could not locate the 6 registration marks)
How to Resolve Issues
You have several options to resolve errors caused by improper answer sheet completion.
A. Ignore all highlighted (yellow) responses and grade them all as incorrect.
Select the yellow box in the answer document—all highlighted responses will be graded as incorrect.
B. Click the yellow text and make manual corrections.
C. Adjust the Bubble Sensitivity –
Click the down arrow to decrease the sensitivity for faint bubbles,
Click the up arrow to increase the sensitivity for dark bubbles, or
Click Recapture Current or Recapture All to instantly adjust the sensitivity.
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Questions? If you have any questions or concerns, contact DataDirector Customer Support at help@datadirector.com or (877)993-2633.
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DataScanner™
D. Set DataScanner to automatically approve documents with blank responses.
Go to: File ConfigurationOther Select the option to Approve Blank Answers.
This is not necessarily a recommended feature because faintly bubbled responses may not be detected by
DataScanner and may display as blank when in fact the student did respond to the question. Use with
caution.
Troubleshooting Tips
Answer documents may be unapproved if student responses are not detected. If responses appear
bubbled in on the left side of the screen, but appear as yellow blanks on the right side of the screen,
DataScanner may not recognize all six registration or ―T‖ marks.
Check your printer settings to ensure it is set to ―Fit‖ or ―Scaled‖ to printer margins before printing.
Rescan—Click the red Clear Data and Start Over button and start your scan over.
Adjust the sheet feed guides, re-place the documents in the automatic document feeder and rescan.
Clean Scanner—scanners collect dust, pencil residue, and other particles with use. These elements
may cause documents to twist, crumple, or clump during scanning. Periodically clean the scanner
glass and rollers according to the manufacturer’s instructions.
Software updates—be sure you are using the most recent version of DataScanner. If there is a
newer version available, you will need to uninstall the old version before upgrading to the newest.
Restart DataScanner—like any other software application, closing and restarting can be helpful in
resolving issues.
Error Log
Errors may occur when committing results to DataDirector due to incorrect site ID, assessment ID, student ID,
teacher ID, or network connection issues. A log is created to capture these errors and allow the DataScanner
session to continue without interruption.
These errors are displayed in a pop-up Log Browser after all the results are committed to DataDirector. This log
may be saved as a tab-delimited text file on your computer.
Save log to computer as text file.
List of records that were not committed.
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Questions? If you have any questions or concerns, contact DataDirector Customer Support at help@datadirector.com or (877)993-2633.
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DataScanner™
DataScanner FAQs
How to determine whether my computer is running a 32-bit version or 64-bit version of the
Windows operating system
If the program is specifically designed for the 64-bit version of Windows, it won’t work on the 32-bit version
of Windows. (However, most programs designed for the 32-bit version of Windows will work on the 64-bit version
of Windows.) Device drivers designed for the 64-bit version of Windows will not work on computers running a 32bit version of Windows. See the Microsoft Knowledgebase article 827218 for steps on determining which version
of Windows you’re running.
http://support.microsoft.com/kb/827218
How Do I know if I have Admin Rights?
Right-click
 If Open All Users and Explore All Users options are available, you have administrative rights.

If you do not have Admin Rights an Administrator will need to uninstall/install DataScanner or change
permissions to the DataScanner folder.
How Do I Know Which Version of DataScanner is Installed?
The version number appears in the DataScanner header when you logon to DataScanner.
You can also view the version number by opening the Help menu>About
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DataScanner™
Why do I need to calibrate?
o
o
o
This is necessary to adjust the scanner to render the registration/”T” marks on your answer sheet.
Calibrating allows accurate answers to be picked up by DataScanner™.
As answer sheets are printed from different printers, calibrating adjusts to the “T” marks on the answer
sheets in order to accurately identify student responses.
Why are commas in my student id?
o
o
o
o
This happens when the scanner does not read the student ID bubbles correctly.
Most often this is due to answer sheets that were not calibrated.
Another possibility could be the bubble sensitivity is not adjusted appropriately.
The scanner may have dog-eared your sheets. If the upper left or right corners were folder over and
covering the registration marks, this will affect the readability of the answer sheets.
Can I edit my student’s responses?
o
o
o
Yes, once you have scanned the answer sheets you may make adjustments to the image scanned on the
right side of the screen.
You may also make corrections to the student’s responses within DataDirector™. After scanning, proceed
to DataDirector™ and locate your assessment. From there, click on the Student Responses link on the left
navigation to make the necessary fixes.
If you would like to re-scan a student’s sheet that has already been committed, you must delete their
responses from DataDirector™ first.
What does the bubble sensitivity do?
Bubble sensitivity allows you to adjust for those students that did not mark heavy (dark) enough. Simply raise or
lower the sensitivity levels. Lighter bubbles require lower sensitivity and vice-versa. Bubble over/under-sensitivity
may also cause commas in your student or teacher id’s
How do I scan more answer sheets once I have committed?
If you have more answer sheets to scan after committing a batch, click Clear data and start over.
What does the error message “An unhandled exception error has occurred” mean?
Check your system configurations, i.e. .Net Framework 3.5. See
Notes
DataScanner is designed to run on Windows 32 bit operating systems. To determine which version
of Windows you have installed, see the Microsoft Support Article: How to determine whether a
computer is running a 32-bit version or 64-bit version of the Windows operating system
http://support.microsoft.com/kb/827218
DataScanner does not work on Mac OS, Windows NT, Windows 98 or earlier versions of Windows
operating systems.
If you are not sure which service pack or version operating system you are using, simply right-click
you’re My Computer icon and select Properties.
The computer and scanning device must be directly connected via a USB cable.
Minimum Requirements, pg 3, above.
If you are receiving the following unhandled exception error stating, "The specified module could not be
found (Exception from HPRESULT..." you must install the HP scanner driver even though you may not be
using an HP scanner.
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DataScanner™
The HP scanner drivers can be downloaded from the www.hp.com >Support & Drivers
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DataScanner™
Why is the image on my screen blank when I am scanning?
o
o
You may have placed one of your answer sheets in upside down.
One or more of your “T” marks were covered by a folded corner on the sheet itself.
How can I best maintain my scanner? How should I clean it? (for Multi-Function Brother Scanners)
o
o
It is recommended that you clean your glass with glass cleaner and a lint free cloth.
It is also recommended that you have your scanners either professionally maintained or purchase scanner
cleaner kits.
I get the error message “The scanner is offline” what should I do?
a. Check the USB connection between your scanner and the computer.
b. Verify that the TWAIN driver is installed and selected as the scanning source. See Selecting the Scanning
Source, pg 19, above.
c. Go to File > Configurations > Connections – make sure the address has www.DataDirector.com and the site
name matches the URL in the address bar used when logged into DataDirector™.
My device is no longer listed in the Approved Scanners list. Will it still work with DataScanner™?
Certain devices have been discontinued by the manufacturer and therefore were not available for testing with the
latest release of DataScanner,
The following list of dedicated scanners, multi-function devices, and business copiers are currently discontinued
and could not be acquired from the manufacturer for testing.
Lexmark XS463de
Brother MFC-8440
Brother DCP-8065DN
HP Scanjet 6010
HP Scanjet N8460
While we expect the following devices to function accordingly, we were unable to certify each scanner according
to the latest specifications of DataScanner™v1.3.
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Questions? If you have any questions or concerns, contact DataDirector Customer Support at help@datadirector.com or (877)993-2633.
Rev 5/18/12
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