Installation and User Guide
SONIM PC-TOOLS
Installation and User Guide
SON-100284
Contents
Preface .............................................................. 3
References ....................................................... 3
Document Convention ....................................... 3
Technical Support ............................................. 3
Introduction...................................................... 4
System Requirements........................................ 4
Hardware Requirements .............................. 4
Sonim PC-Tools Installation ............................. 5
Downloading Sonim PC-Tools............................. 5
Installing Sonim PC-Tools .................................. 5
Installing Sonim PC- Tools Application in 
Windows XP................................................ 5
Installing Sonim PC-Tools Application in 
Windows Vista ............................................ 10
Upgrading an Existing Mobile Phone 
PC Tools Application .................................... 14
Using Sonim PC-Tools with Sonim Phone......... 15
Connecting the Sonim Phone to the Computer .... 15
Using USB Cable ......................................... 15
Using Sync Manager.......................................... 15
Phonebook ....................................................... 18
Calendar........................................................... 19
SMS Manager.................................................... 21
GPRS Manager.................................................. 22
Media Manager ................................................. 23
Frequently Asked Questions (FAQ) ..................... 25
Appendix .......................................................... 27
2
This user guide provides the procedure to install and use
the Sonim PC-Tools application. It also explains the synchronization between a computer and a Sonim phone.
Address
1875, South Grant Street, 6th Floor,
San Mateo, CA 94402,
USA
Telephone
United States: 1-866-237-3650
International: 1-650-378-8100
Website
https://sonimtech.custhelp.com/
References
For information related to phone, refer the User Guide.
Document Convention
Type Face
Convention
Use
Tahoma
This font is used for body text
and table text.
Verdana
This font is used for heading
levels.
Arial
This font is used for internal and
external references.
3
Preface
Technical Support
Preface
Introduction
Component
Introduction
Sonim PC-Tools application is used to synchronize contact,
calendar and related information between a computer and a
Sonim phone. It also facilitates data transfer between a
computer and a Sonim phone.
Recommended
USB Port
USB Data
Transfer Cable
or Bluetooth
USB Dongle
System Requirements
This section explains the hardware and software requirements on the computer to install the Sonim PC-Tools application.
Minimum
Software Requirements
Hardware Requirements
Operating
System
Component
Minimum
Sonim Mobile
Phone
USB data transfer capability
Free Hard Disc
Space
150 MB
RAM
256 MB
Display Card
16-bit high colour mode
Recommended
Windows XP
Service Pack 2
or above
Windows Vista
Service Pack 1

4
Minimum
Recommended
The USB drivers are embedded in the software.
Sonim PC-Tools Installation
This section provides the procedure to download and install
Sonim PC-Tools application on your computer.
1.
2.
3.
4.
Download the Mobile Phone PC Tools installer from the
URL 
http://www.sonimtech.com/support/downloads.php.
Select the appropriate phone model to download
Mobile Phone PC Tools.
Click Accept to accept the terms of the disclaimer and
to continue downloading.
Select the destination folder in your computer to save
the zipped file.
Installing Sonim PC-Tools
There are two modes of installing Sonim PC- Tools application on your computer.
 Installing Sonim PC-Tools Application
 Upgrading an Existing Mobile Phone PC Tools Application
Installing Sonim PC- Tools Application
in Windows XP
1.
Navigate to your destination folder and click the Autorun.exe file.
5
2.
Click Install Sonim PC-Tools to start the installation.
Sonim PC-Tools Installation
Downloading Sonim PC-Tools
Sonim PC-Tools Installation
3.
Select the language for the installation and click Next.
4.
6
Click Next to continue
Select I accept the terms of the license agreement. Click Next to continue.
6.
7
Select the destination folder to install Mobile Phone PC
Tools. The default destination folder is C:\Program
Files\Sonim PC-Tools. Click Next to continue.
Sonim PC-Tools Installation
5.
Sonim PC-Tools Installation
7.
Enter the destination folder name and click Next to
continue.
8.
8
Click Install to begin the installation process.
The installation setup progress is displayed.
10. Select the suitable restart option and click Finish to
complete the installation process.
9
Sonim PC-Tools Installation
9.
Installing Sonim PC-Tools Application in
Windows Vista
Sonim PC-Tools Installation
1.
2.
3.
Navigate to your destination folder and click the Autorun.exe file..
Click Install Sonim PC-Tools to start the installation.
10
Select the language for the installation and click Next.
Click Next to continue.
5.
Check I accept the terms of the license agreement. Click Next to continue.
Sonim PC-Tools Installation
4.
11
Select the destination folder to install Mobile Phone PC
Tools. The default destination folder is C:\Program
Files\Sonim PC-Tools. Click Next to continue.
7.
Sonim PC-Tools Installation
6.
12
Enter the destination folder name and click Next to
continue.
Click Install to begin the installation process.
9.
The installation setup progress is displayed.
Sonim PC-Tools Installation
8.
13
Sonim PC-Tools Installation
10. Select the suitable restart option and click Finish to
complete the installation process.
Yes to upgrade to a higher version of Mobile Phone PC
Tools application. The system asks for restart.
Follow the steps in Installing Sonim PC- Tools Application in
Windows XP / Installing Sonim PC-Tools Application in Windows Vista to continue the installation process.
Upgrading an Existing Mobile Phone PC
Tools Application
An existing version of Mobile Phone PC Tools application can
be upgraded to a higher version. Install the new version of
Mobile Phone PC Tools application.
A screen appears indicating whether to remove the old
Mobile Phone PC Tools application and all its features. Click
14
Using Sonim PC-Tools with
Sonim Phone
You can connect a Sonim phone to the PC-Tools application
using USB cable.
Using USB Cable
1.
2.
3.
Connecting the Sonim Phone
to the Computer
Connect the Sonim phone to the USB port of the computer using a USB cable.
Once the USB cable is connected, the USB config
screen is displayed on the phone.
Select COM port and click OK.
Using Sync Manager
Sync Manager provides synchronization between your computer and your mobile phone, including contact and calendar, to ensure that both media have complete up-to-date
data at the same time.
Click the Sonim PC-Tools icon
on your computer
desktop. Unless the phone is connected, all the menus
except Interface Setup is disabled.
1.
15
Launch Microsoft Outlook. Click the Sync Manager
button from Sonim PC-Tools screen. The following
message appears.
Using Sonim PC-Tools with Sonim Phone
Mobile Phone PC Tools application provides synchronization
between a computer and your Sonim phone, including the
contact and calendar to ensure that both media have complete up-to-date data at the same time.
Using Sonim PC-Tools with Sonim Phone
2.
Click OK to start synchronization. The following message appears.
3.
Click OK. While synchronizing, a dialog from Microsoft
Outlook appears to check if you will allow the program
to access the data stored in Microsoft Outlook. You can
select the box and allow the access for certain time,
and click Yes to accept. Click No to deny the access.
4.
Click Setting to set up each item before synchronization.
5.
For Contact, click Setting and then select the Outlook
Data File and the Outlook Folder. Click Advanced...
for additional settings.
16
For Calendar, click Setting and then select the Outlook Data File, the Outlook Folder and the Date Range
for synchronization. Click Advanced... for additional
settings.

17
For all other operations, refer Help in the
Sonim PC-Tools application.
Using Sonim PC-Tools with Sonim Phone
6.
Phonebook
You can easily operate your phonebook entries, that is,
read, edit, add or delete them from the phone. You can also
upload any changes back to the phone.
Using Sonim PC-Tools with Sonim Phone
1.
Click Phonebook in the Sonim PC-Tools screen. The
phonebook can be dispalyed in report or card format.
Click the Report or Card icon located at the bottom of
the Phonebook screen, to display the preferred phonebook format.
2.
Click
3.
book. Select SIM card or Mobile radio button to
store the information in your mobile phone or in the
SIM card. Upon completion, click Save to save and
exit.
Double click on any contact to edit its content or select
icon to add a new contact to your phone-
a contact and click
save and exit.
18
icon to edit. Click Save to
Select a contact and click
5.
Click the
Calendar
icon to delete it.
You can read, edit, delete or add the calendar entries from
your phone and upload changes back to your phone.
icon to find a contact in your phone-
book. Enter the contact name and click Find Next to
start searching.
6.
Click
icon to save your phonebook as .CSV file
to your PC. Do not make any changes to the saved
data in PC.
7.
Click
icon to load the phonebook data from your
PC to mobile phone. Select the .CSV file you want to
import and click Open. Select the contacts and use
drag-and-drop to load data to your mobile phone or
SIM card.
8.
9.
Click
icon to refresh your phonebook.
Select the contact(s) to send SMS. Click
icon
to open the new message window. Enter the message
and then click Send to send the message or Cancel to
exit.
19
1.
Click Calendar in the Sonim PC-Tools screen. The calendar can be dispalyed in day, week, month or list format. Click the Day, Week, Month or List icon
located at the bottom of the Calendar screen, to display the preferred calendar format.
Using Sonim PC-Tools with Sonim Phone
4.
Using Sonim PC-Tools with Sonim Phone
2.
Click
3.
Upon completion, click Save to handset to save and
exit.
Double click an event to edit its contents or select an
icon to add new events to your calendar.
event and click
icon to edit. Click Save to
handset to save and exit.
4.
Select an event and click
5.
Click
20
icon to delete it.
icon to refresh your calendar.
SMS Manager
3.
You can use the SMS Manager to read, delete, send and
receive messages from and to the mobile phone.
icon. The original message and its sender is
displayed. Type the contents. Click Send to send the
message or click Save to draft to save the meesage
in the draft folder.
Click SMS Manager in the Sonim PC-Tools screen.
4.
Select any message and click
icon to save the
sender, time and contents of the message as a text
file.
5.
Select the message to be printed and click
icon to print the message.
6.
Select the message to be deleted and click
7.
icon to delete the message.
Click draft folder. Select a message from the draft
folder and click
2.
Click the
phone number or, click Contacts to select one or
more contacts from the phonebook. Type the contents.
Click Send to send the message or click Save to
draft to save the message in the draft folder.
21
icon. The contents last edited
will be shown on the Reply window. Continue to edit
the contents or click Send to reply the message. Click
Cancel to exit.
icon to start a new message. Type the
8.
Click
icon to refresh the SMS messenger.
Using Sonim PC-Tools with Sonim Phone
1.
Select the message you want to reply to and click
GPRS Manager
Using Sonim PC-Tools with Sonim Phone
You can use the GPRS Manager to get GPRS connection
(wireless dial -up connection).
1.
Click Internet Connection in the Sonim PC-Tools
screen.
2.
Click
to create a new GPRS connection.
3.
You can select Use default setting or setup manually.
4.
Click Save. The GPRS
5.
Click
icon appears.
icon to dial up. Enter the number. Click
Properties to select the modem and enter the settings. Click OK to save the settings. Click Dial to dial.
22
Media Manager
6.
Click
7.
Click
icon to edit a GPRS entry.
8.
Click
icon to delete a GPRS entry.
9.
Click
icon to set as default GPRS entry.

1.
Click Media Manager in the Sonim PC-Tools screen.
The Media Manager screen displays the images and
audio files of the PC and Phone.
2.
Click
to send an audio or image file by e-mail
to your phone.
3.
Click
icon to hang up for disconnection.
Mobile Phone PC Tools does not supports Media
Manager.
23
to print an image file of your PC.
Using Sonim PC-Tools with Sonim Phone
You can view, edit, delete or copy images and audio files
from your phone to the PC and also from your PC to the
phone.
4.
5.
Click
to edit an image or audio file of your PC.
Select a file in your PC or Phone and then click
Using Sonim PC-Tools with Sonim Phone
to delete it.
6.
Click
to refresh the Media Manager.
24
1.
2.
3.
4.
5.
6.
How can I upgrade to new version of PC Tools?
Answer: Download the latest version of the PC Sync
Tool software from the website and install it. The old
version will be uninstalled and the new version
installed.
I am not able to edit files under the mobile section.
The edit icon is grayed out.
Answer: You cannot edit files displayed under the
mobile section but the files displayed under the PC
section are editable.
I am using Windows Vista SP1 with Windows mail. I do
not have MS Outlook. I am not able sync my contacts
and calendar events with Windows mail.
Answer: This feature is not supported.
I am using Windows XP SP3. I do not have MS Outlook
and I have Outlook Express 6.0. I am able to sync my
contacts with Outlook Express but I am unable to see
it on the Phonebook window in the PC.
Answer: PC Sync Tool displays only MS Outlook contents on the PC Sync skin.
I am unable to operate the mobile phone when PC
Sync Tool is connected. I am even unable to disconnect the mobile phone from the PC Sync Tool.
Answer: Once the “PC Connected” message on phone
screen is displayed, no operations can be performed
by the phone using phone keypad.
25
7.
8.
9.
10.
11.
12.
13.
14.
I am unable to create, edit or delete contacts and calendar events in the PC section.
Answer: This feature is not supported.
I am unable to sync SIM contacts.
Answer: This feature is not supported.
How do I copy the contacts from my PC to the mobile
phone?
Answer: Refer the Help page in the PC Sync Tool
application.
How do I download wallpapers and ringtones from my
PC to the mobile phone?
Answer: Refer the Help page in the PC Sync Tool
application.
How do I connect to the internet?
Answer: Refer the Help page in the PC Sync Tool
application.
How do I synchronize meeting from my PC to the
mobile phone?
Answer: Refer the Help page in the PC Sync Tool
application.
How do I save my contacts?
Answer: Refer the Help page in the PC Sync Tool
application.
How do I upload the contacts?
Answer: Refer the Help page in the PC Sync Tool
application.
When I change the language to Polish on my system
and install the PC Sync Tool application in Polish language, I see some English text?
Answer: Some English text will always be displayed.
Using Sonim PC-Tools with Sonim Phone
Frequently Asked Questions
(FAQ)
Using Sonim PC-Tools with Sonim Phone
15. How much time it takes to connect to internet once I
click on "Internet Connection" in the main screen?
Answer: Around 1 minute.
16. When I change the language to Russian on my system
and install the PC Sync Tool application in Russian language, I see the English “/ ???...” strings during internet connection,?
Answer: Some English strings English “/ ???...” will
always be displayed.
17. What will happen if I drag an existing contact from
phone memory to SIM memory?
Answer: The information will be lost for home tel and
work tel.
18. What will happen if I try to do sync operation when my
PC does not have MS Outlook and Outlook Express?
Answer: PC Sync Tool will crash.
19. What will happen on adding a second SIM contact if a
SIM contact has been already added with maximum
characters in name and number field on the PC Sync
skin?
Answer: The pop up "Memory Full" will be displayed.
20. Can I perform the Sync manager operation as given in
the Help page?
Answer: Most of the times, the procedure given in the
PC Sync Manager Help may not work.
21. Can I receive a GSM call while contacts, midi file or calendar events transfer is in progress?
Answer: Most of the times the call will not be
received.
22. Can I receive a GSM call while contacts or calendar
events deletion is in progress?
23.
24.
25.
26.
27.
28.
29.
30.
31.
26
Answer: Most of the times the call will not be
received.
Is Lotus Notes supported by the PC Sync Tool?
Answer: No.
Is Windows 2000 supported by this version of PC Sync
Tool?
Answer: No.
Can the pairing request sent to the mobile phone from
the PC Sync skin be cancelled?
Answer: No.
What happens after deleting the active GPRS connection on the PC Sync skin?
Answer: The connection still exists in the PC.
What happens if user enters into any other screen
(other than the idle screen) in between the “Connect
to Internet” process? 
Answer: The "PC Connected" message goes off on
the mobile screen and in the mean time, the PC Tool
hangs up for around 10 minutes and after that the
"Link Failed" message pops up.
Can I disconnect my mobile phone from the PC Sync
Tool once it is connected to the mobile phone?
Answer: No.
Can I change the current language on PC Sync Tool?
Answer: No.
Can I distinguish the read messages from unread messages in PC Sync skin?
Answer: No.
In the PC Sync skin, the Add/Edit/Delete of SIM contacts are not reflecting on phone?
27
Appendix
 On the SMS Manager window, the number of messages displayed in inbox and outbox of Phone and SIM
memory may not be correct.
 There will be a difference in values displayed for Tx
and Rx bytes in Phone and PC screen.
Using Sonim PC-Tools with Sonim Phone
Answer: You need to restart the phone to reflect the
changes on SIM card memory.
32. What happens when I plug out and plug in USB cable
while downloading files?
Answer: When you plug out the USB cable, the transfer will be interrupted. If you plug in again, the transfer will not continue and a transfer fail message pops
up. For next transfer, you need to recycle the phone
and connect again.
33. What happens when I unplug and plug in USB cable
while uploading files?
Answer: The PC Sync Tool hangs up for some time.
The PC Sync Tool process needs to be killed from the
task bar.
34. On the PC, the SMS is not refreshing and showing the
same SMS. The SIM card memory is full and phone
memory has more than 25 SMSes?
Answer: The refresh may not correctly work when
you have over 25 SMSes stored.
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