CONTENTS 1 • GETTING STARTED Introduction to Q2 Fingerprint Reader Complete Package of Q2 Model Materials Provided with Q2 Model Basic Features of Q2 Model 4 6 6 7 2 • USING THE Q2 FINGERPRINT READER Using the Fingerprint Reader Tips for Best Fingerprint Enrollment Initial Set Up of the Q2 Fingerprint Reader Date/Time Adjustment Enrollment Enrollment of Supervisor/Administrator Enrollment of Normal User Fingerprint Verification • 1 to Many (1:N) Fingerprint Matching • 1 to 1 (1:1) Fingerprint Matching Password Enrollment Password Verification Deleting Users 8 9 10 10 11 11 13 14 14 14 15 16 16 3 • RFID CARD FUNCTION ON Q2 MODEL HARDWARE Enrollment of RFID Card In Q2 • RFID Card Only • RFID Card + Fingerprint • RFID Card + Password Verification of RFID Card In Q2 • RFID Card Only • RFID Card + Fingerprint • RFID Card + Password IPTime SOFTWARE Fingerprint Management Download of RFID Card Users From Reader Update of RFID Card Users To Reader Types of Verification Method 18 18 18 19 20 21 21 21 22 23 23 23 25 26 CONTENTS 4 • ACCESS OPTIONS Brief Introduction to Access Options Verification Flow of Access Options Function Description Definition of Time Zone Definition of Grouping Function User Access Options Access Comb Dsen. Delay (Door Sensor Delay) Dsen. Mode (Door Sensor Mode) Dsen. Alarm (Door Sensor Alarm) Duress Options Management of Duress Fingerprint Help Key Trigger Method Alarm Delay 28 30 31 32 32 34 34 34 34 35 35 35 36 36 5 • THE OTHER FUNCTIONS Pen Drive Management System Option Communication Option Log Option Auto Test System Info 37 38 38 39 39 40 6 • INSTALLATION & COMMUNICATIONS (For Installer only) 2 C2 Controller Power Supply Connection Communication Connection TCP/IP Connection RS232 Connection RS485 Single Connection RS485 Network Connection Access Control Connection Normal Closed Lock Connection Normal Open Lock Connection 41 43 43 43 45 45 46 47 47 47 APPENDIX • TROUBLESHOOTING 48 1 • GETTING STARTED INTRODUCTION TO Q2 FINGERPRINT READER The Q2 model of time attendance and door access control system comes with standard capacities of fingerprint templates (1500) and transaction logs (50,000), suitable for small and medium enterprise office environment. The Q2’s fingerprint sensor is exceptionally fast and accurate, it can read every fingerprint in less than 2 seconds and provide correct verification results every time. With its RFID card function, Q2 is attractive to corporations that have huge employee traffics or for those who require combination of biometrics and card system in attendance or door access system. The Q2 model is embedded with a built-in controller to ease door access installation without the need to source for external controller. In addition, the availability of the standard communication protocol of TCP/IP and extra USB flash disk port, Q2 offers easy communication to smoothen the data transfer between the Q2 readers and the software. The Q2 model is readily bundled with multilingual IPTime Software for efficient data storage and reader management. 3 Specifications Model Q2 4 Surface finishing ABS Functions Time Attendance System & Access Control FP template capacity 1,500 Transaction log 50,000 Connections TCP/IP, RS232, RS485, USB flash disk, 26-bits Wiegand output Subnet mask & Gate way Available Card reader RFID reader Card capacity 65535 cards users Sensor Optical sensor with silicon coating Software language available English, Arabic, Chinese Simplified, Chinese Traditional, French, German, Indonesian, Malay, Russian, Farsi, Portuguese, Spanish, Thai and Vietnamese. Complete Package of Q2 Model ITEM Q2 Fingerprint reader √ Screwdriver √ RFID card (5 pieces) √ C2 controller √ Power cable √ RS232 cable √ TCP/IP cable √ 5 RS485 connector √ RS485 wire √ Bell wire √ Alarm wire √ USB extension √ Materials provided with Q2 Model Q2 Model 6 Hardware User Manual √ Software User Manual Sample of enrollment form √ √ Basic Features of Q2 Model 1 L.E.D. Display • Note 2 USB Port• 3 LCD Display • USB Port for data transfer. • 4 Keypad • 5 Fingerprint Sensor & RFID card induction area • Note • Escape/Cancel • Scroll Up/Check-In Number pad (0-9) • • Scroll Down Check-Out • Menu Function Doorbell • Remore “induction area” • OK 1 L.E.D Display - The L.E.D display has two lights. 1. Green: The reader is in standby mode or to indicate that user has been successfully verified. 2. Blue: To indicate that user verification has failed. 2 LCD Screen - Screen that displays instructions and status of the reader. 3 USB Port - To upload/download users information, password, fingerprint, and transaction logs via USB flash disk. 4 Keypad - Keys of 0-9, an OK button, an Escape/Cancel button, a Scroll up/Check-In button, a Scroll Down/Check-Out button, a doorbell button and a menu button. 5 Fingerprint Sensor - For user to place fingerprint for identification/verification. 7 2 • USING THE Q2 FINGERPRINT READER Q2 fingerprint reader provides 4 types of enrollment method: • Fingerprint Enrollment User enrolls his fingerprint template into a reader and the template will be used for future verifications. • Password Enrollment For user who has difficulty to enroll his fingerprint due to poor fingerprint quality, he is recommended to use password. Password enrollment is also suitable for visitors and temporary workers. • Fingerprint and Password Enrollment Under this option, a user can enroll both fingerprint and password at the same time. The user can either use fingerprint or password to report attendance or to gain access. • Card Enrollment User can enroll with a RFID card, to report time attendance and to gain access. USING THE FINGERPRINT READER This chapter will guide on how to use the fingerprint reader effectively. To get a good reading every time, a fingerprint enrollment for the first time must be done properly. • Center points 8 What you should do TIPS FOR BEST FINGERPRINT ENROLLMENT There are 5 tips to get good fingerprint enrollment: • What you should NOT do • Make sure the finger is not wet, too dry, injured or dirty The finger needs to be slightly moist to enable the sensor to read the minutiae points on the fingerprint. • Place the center points of your finger at the center of the sensor The center points of a finger is an area where there is a swirl and the center points must be properly placed on the sensor during enrollment. UPRIGHT • Don’t press hard at the sensor, just place your finger on the sensor The sensor is reading minutiae points of your finger and placing a finger properly on the sensor will prompt the sensor to read those points. Pressing your finger hard on the sensor is not necessary. ASKEW OFF CENTER Use INDEX finger Index finger is smaller than thumb and it can be comfortably placed on the sensor. The use of thumb is not recommended because the center points might not be placed properly on the sensor, hence cannot be read by the sensor due to its larger size. Place finger flat on the fingerprint sensor. Make sure the finger’s midpoint is placed at the center of the fingerprint sensor. • Don’t do enrollment under bright light or direct sunlight It is important to note that bright light or sunlight could interfere with the reading of the sensor. Avoid placing the reader under direct sunlight or bright light to avoid difficulty in enrollment and future verification. PART 9 INITIAL SET UP OF THE Q2 FINGERPRINT READER Date/Time Adjustment When first installing the Q2 fingerprint reader, it is important to set the correct date and time. Follow the steps below to access the Date/Time adjustment menu: When you see this Welcome Check-In 08:24 07-01-08 MENU Press once 6 Press once OK Press once OK Press once OK Press once Mon User Manage 4 Options Sys Info 4 System Opt Power Mng Comm Opt 4 Date Time Language ENG Fmt DD-MM-YY YY-MM-DD 24H 2008-1-17 08:24:25 ESC OK 10 | Do this Use the keypad to key in the year, month and date. Scroll down more to change the day, hour, minute and seconds OK Press once Enrollment To assist in fingerprint enrollment, we have designed a form for the administrator to use to keep track of the enrollment detail or you can design your own form to suit to your company’s requirements. User Enrollment Template Form for Q2 Reader No. User ID Employee No. Name Department Reader ID:____________________ IC No. No. of Fingers Enrolled Date Registered Note Signature Enrollment of Supervisor/Administrator Once the Q2 reader is switched on, a display on the screen will appear. First, to enroll a supervisor or an administrator, who is the in-charge person to administer the fingerprint templates and the transaction data in the reader. Choose trustworthy people for this particular role. 11 When you see this Welcome | Do this When you see this Check-In 08:24 07-01-08 MENU Press once Mon 4 User Manage Options Sys Info OK New Enroll 00001 Place Finger... ESC/Exil Admin Accredit Supervisor ESC OK Enroll FP New Enroll ESC OK User ID 00001 ESC 12 Press once OK Press once 00001-0 ESC OK [Save] OK Press once OK Press once to confirm or Press once to cancel operation ESC OK ESC Press once to confirm or Press once to cancel operation Read page 9 for tips on fingerprint scanning technique. OK ESC ESC New Enroll 4 Enroll FP Enroll Pwd FP & Pwd New Enroll 6 Place the center point of fingerprint properly on the sensor. Place fingerprint 3 times during enrollment. This shows templates has been successfully captured; and “-0” means that the first fingerprint template is recorded. Press once New Enroll Enroll User 4 Enroll Admin Delete | Do this Continue? ESC OK [Save] Backup Enroll 00002-1 Place Finger... ESC/Exil Backup Enroll User ID 00001-1 OK Press once to confirm or Press once to cancel operation Press once to add backup fingerprint for enrolled user ID. or Press once to add new user Place the center of your fingerprint properly at the sensor. Place the fingerprint 3 times in order for the reader to capture the fingerprint templates. This shows templates has been successfully captured; the “-1” means template of the second finger is captured good. ESC OK [Save] Press once to OK confirm or Press 1 on the keypad for ID ESC Press once to 00001 cancel operation Press once to OK confirm or OK Press once to ESC Congratulations! A supervisor has been enrolled in the cancel operation system. As a supervisor, he can manage the Q2 fingerprint reader by adding users, deleting users and various other functions through the keypad. Enrollment of Normal User A normal user is only allowed to use reader for identity verification, and he does not have any other authorities to access the system. To add a normal user, follow the steps below: When you see this Welcome 08:24 MENU New Enroll User ID 00002 ESC OK Press once New Enroll Mon 00002-0 ESC 4 User Manage Options Sys Info OK 4 Enroll User Enroll Admin Delete OK Press number 2 on the keypad for ID 00002 Press once to OK confirm or ESC Press once to cancel operation OK [Save] Press once This shows template has been successfully captured; the “-0” means template of first finger is captured good. OK ESC New Enroll Press once ESC Continue? ESC 4 Enroll FP Enroll Pwd FP & Pwd OK New Enroll OK New Enroll ESC | Do this Place the center point of your fingerprint properly at the sensor. You need to place your fingerprint 3 times for your reader to capture your fingerprint template. New Enroll 00002-1 Place Finger... ESC/Exi | Do this Check-In 07-01-08 When you see this OK ESC Press once Press once to confirm or Press once to cancel operation OK Backup Enroll 00002-1 Place Finger... ESC/Exil Backup Enroll User ID 00002-1 ESC OK [Save] OK Press once to add backup fingerprint for enrolled user ID. or Press once to add new user. Place center point of fingerprint properly at the sensor. Place the fingerprint 3 times for your reader to capture your fingerprint template. This shows template has been successfully captured; the “-1” means template of first finger is captured good. OK ESC To enroll more users, repeat the same steps above. Press once to confirm or Press once to cancel operation Press once to comfirm Press once to go back 13 Fingerprint Verification Q2 reader supports 2 types of fingerprint verification method. User can choose either method to verify his fingerprint at the reader. 2 types of fingerprint verification methods are: • 1 to Many (1:N) fingerprint matching • 1 to 1 (1:1) fingerprint matching 1 to Many (1:N) Fingerprint Matching When you see this Welcome Check-In FP Verify Remove finger FP Verify User ID 00001 Verified FP Verify Please Try Agn. When you see this Welcome Place the enrolled finger properly on the fingerprint sensor. 08:24 07-01-08 14 | Do this 1 to 1 (1:1) Fingerprint Matching Mon Check-In 08:24 07-01-08 Mon | Do this Key in the user ID as defined when enrolling a finger on the Q2 fingerprint reader. For example 1 for 00001. Wait a second before removing the finger from the fingerprint sensor. 1:1 FP Verify User ID 00001 ESC OK[Pwd] Place the enrolled finger properly on the fingerprint sensor. Q2 reader verifies that the user ID is 00001. 1:1 FP Verify User ID 00001 Verified The Q2 fingerprint sensor verifies that the user ID is 00001. If a finger failed to be verified by the Q2 reader, it will prompt the user to try again. 1:1 FP Verify User ID 00001 Please Try Agn. If a finger failed to be verified by the Q2 reader, it will prompt the user to try again. Password Enrollment For user who cannot enroll his fingerprint, he can choose to use passwords. Follow the steps below: When you see this Press number 3 on the keypad for ID number 00003 New Enroll User ID 00003 ESC When you see this Welcome | Do this 08:24 07-01-08 OK OK New Enroll Input Pwd**** Check-In MENU Press once ESC OK Mon 4 User Manage Options Sys Info OK Press once New Enroll Input Pwd**** Pwd Affirm***** ESC OK New Enroll 4 Enroll User Enroll Admin Delete OK Press once 00003-P ESC | Do this OK [Save] ESC Key in the password Maximum 5 characters in length Press once to OK confirm Retype the password for confirmation and Press once to OK confirm The “-P” shown means that password has been successfully recorded. OK ESC 4 Enroll FP Enroll Pwd FP & Pwd 6 Press once OK Press once New Enroll OK New Enroll ESC OK ESC Press once to confirm or Press once to cancel operation Press once to confirm or Press once to cancel operation u see this Press once to confirm or Press once to cancel operation 15 Password Verification User with password enrollment can always use password to report attendance or gain access from the readers. When you see this Welcome Mon User ID 00003 ESC OK Pwd Affirm User ID 00003 OK[PWD] Pwd Affirm User ID 00003 OK Press once to confirm Key in the matching password by using keypads OK Press once to confirm The Q2 fingerprint reader verifies that user ID user ID is 00003 | Do this Check-In 08:24 07-01-08 Press OK to confirm that it is the correct ID. 1:1 FP Match 16 Welcome Key in the user ID by using keypad 08:24 Verified! The system also allows deletion of user from the system. This is important as employees come and go. Therefore, for those who had left the company, their fingerprint templates or records must be deleted from the system to avoid any misuse of the system. Only an administrator or a supervisor has the rights to delete user. Follow the steps below to delete any user: When you see this Check-In 07-01-08 ESC | Do this Deleting Users MENU Press once OK Press once 6 Press 2 times OK Press once Mon 4 User Manage Options Sys Info Enroll User Enroll Admin 4 Delete Delete Key in user ID User ID 00001 ESC OK OK Press once When you see this Del Fingerprint OK 1-0 ESC OK 1 OK Press once to confirm or Press once to cancel operation Press once to confirm or ESC Press once to cancel operation Press once to confirm or ESC Press once to cancel operation OK Del User Delete ESC ESC OK Del User ESC | Do this OK User will be deleted from the reader following the above steps. Note Remember to key in the correct User ID for deletion. 17 3 • RFID CARD FUNCTION ON Q2 MODEL HARDWARE Enrollment of RFID Card In Q2 Model Q2 supports enrollment of RFID card. User can use RFID card only to report his attendance in the reader. The reader provides 3 extra enrollment methods, which include: • RFID card only • RFID card + fingerprint • RFID card + password Each RFID card has a unique Card ID. During enrollment, this Card ID will be read from an RFID card, and it will be matched with a User ID supported by the reader. RFID card only Each RFID card user must register his RFID card to Q2 , regardless of whether he is using RFID card only or he combines the Card ID with fingerprint, or with password. RFID card users who do not enroll their fingerprints or password into a reader will only be able to use RFID card to report for time attendance when the reader is configured to read card only. 18 To configure the reader to read RFID card ONLY follow the steps below: When you see this Welcome | Do this Check-In 08:24 07-01-08 Press once OK Press once OK Press once 6 Press 3 times Mon Menu 4 User Manage Options Sys Info User Manage 4 Enroll User Enroll Admin Delete Enroll User Enroll Pwd FP & Pwd 4 Reg RFID MENU 5 OK Press once OK Press once Reg RFID New Enroll ESC OK When you see this | Do this New Enroll User ID 00001 ESC OK Keyin ID Press once to confirm OK New Enroll Show the card User ID 00001 ESC OK New Enroll CARD:9067337 User ID 00001 ESC OK New Enroll ESC 08:24 Menu User Manage 4 Options Sys Info The card ID and the user ID will be shown on the display. Press once to confirm OK or ESC Press once to cancel operation Options v Comm Opt Log Opt 4 Access Options OK Press once to confirm ESC Press 5 times to return to the main menu New Enroll Continue? OK RFID Card + Fingerprint Users must register their RFID cards to the reader before they can use the card and fingerprint to report for time attendance. Before a reader could read any RFID card, it must be configured correctly to accept RFID card information. Follow the steps below to do reader configuration. Enroll User Enroll Pwd FP & Pwd 4 Reg RFID 5 Group VerType 4 1 FP/PW/RF 2 FP/PW/RF 3 FP/PW/RF Group VerType Save? ESC MENU Press once 6 Press once OK Press once 6 Press 4 times OK Press once 6 Press 10 times Mon Place card at the induction area (the keypad area). The card ID will be read by the reader. OK | Do this Check-In 07-01-08 00001-C ESC When you see this Welcome OK(Save) OK Press once OK Press once OK Press to choose FP/PW/RF Press once ESC Press once OK Press once 6 ESC Press 3 times to return to the main menu User needs to enroll his fingerprint to enable him to use the card with fingerprint 19 When you see this Welcome | Do this When you see this Check-In 08:24 07-01-08 Press once Press once OK Press once OK RFID Card + Password User must register his RFID cards with the reader before he can use the RFID card with password to report time attendance. OK Press once ESC Press once OK Backup Enroll Configure the reader to request for a password. OK Backup Enroll 00001-0 Place Finger ESC OK Welcome OK Press once to confirm Place center of the fingerprint properly at the sensor. You need to place the fingerprint 3 times for the reader to capture the fingerprint template. 07-01-08 | Do this Check-In 08:24 Key in user ID that has been enrolled with RFID card User ID 00001 20 ESC When you see this New Enroll ESC Continue ESC Enroll FP ESC OK OK(Save) Backup Enroll OK 5 ESC User ID 00001 ESC Mon User Manage 5 4 Enroll User Enroll Admin Delete Enroll User 4 Enroll FP Enroll Pwd FP & Pwd Backup Enroll MENU Menu 5 4 User Manage Options Sys Info | Do this MENU Press once 6 Press once OK Press once 6 Press 4 times OK Press once Mon Menu 5 User Manage 4 Options Sys Info Options v Comm Opt Log Opt 4 Access Options When you see this Access Options 5 Duress Options Alarm CNT 0 4 Group VerType Group VerType 4 1 FP/PW/RF 2 FP/PW/RF 3 FP/PW/RF Save? OK(Save) When you see this 6 Press 10 times OK Press once OK Press once OK Press to choose FP/PW/RF Press once ESC Press once OK Press once ESC Press 3 times to return to the main men 6 Group VerType ESC | Do this User needs to enroll his password to enable him to use the card with password. When you see this Welcome Press once Mon User Manage 5 4 Enroll User Enroll Admin Delete OK Enroll FP New Enroll ESC ESC Backup Enroll Input Pwd 00002 ESC OK Backup Enroll ESC Key-in user ID enrolled with RFID card OK Press once Key-in password, maximum 5 numeric numbers Input Pwd xxxx OK OK Press once Re-enter password to confirm Pwd Affirm xxxx OK 00001-0 Press once ESC ESC OK(Save) Backup Enroll ESC Continue? OK Press once OK Backup Enroll OK Press once Press once Input Pwd xxxx MENU Menu 5 4 User Manage Options Sys Info 5 Backup Enroll Check-In 08:24 07-01-08 | Do this Enroll User Enroll FP 4 Enroll Pwd FP & Pwd | Do this Press once ESC Press once to confirm or Press once to cancel operation Press 5 times to return to main menu OK 21 Verification With RFID Card In Q2 Model RFID card user can do verifications at Q2 model by using the following combinations: • RFID card only • RFID card with fingerprint • RFID card with password RFID Card Only To enable this operation, configure option “Card Only” in Advance Option to “Yes”. When you see this Welcome 08:24 Mon Verify PIN Card CARD : 9067337 User ID : 00001 Verified Verify PIN Card No Enroll To enable this operation, configure option “Card Only” in Advance Option to “No”. When you see this 1:1 FP Check-In 07-01-08 22 | Do this Card & Fingerprint Match CARD : 9067337 Place RFID card at the induction area. ESC The Card ID and the User ID will be prompted and you will hear “Thank You”. 1:1 FP Match CARD : 9067337 User ID : 00001 Verified OK (Pwd) 1:1 FP If verification is failed, the screen will show “No Enroll” and you will hear “Invalid ID”. | Do this Place card at the induction area. Card ID will be displayed. Place finger on the scanner to capture the fingerprint. User ID will be prompted and you will hear “Thank You” Match CARD : 9067337 Please try again If verification is failed, you will hear “Please Try Again”. Card & Password To enable this operation, configure option “Card Only” in Advance Option to “No”. When you see this 1:1 FP Match CARD : 9067387 ESC OK (Pwd) 1:1 FP Match CARD : 9067387 User ID : 00002 Input Pwd : xxxxx Pwd Affirm CARD : 9067387 User ID : 00002 Verified Pwd Affirm CARD : 9067387 User ID : 00002 Error Pwd | Q2 model is using software with additional functions in Fingerprint Management. Do this Place card at the induction area. OK Press once User ID is displayed OK IPTime SOFTWARE Press once to confirm and enter your password You will hear “Thank You” if password is correctly entered. You will hear “Incorrect password” if password is wrongly entered. The IPTime softtware allows the RFID card number to be enrolled into Q2 model. The technique of saving and transferring of RFID card number is similar to those of fingerprint and password. Fingerprint Management The above diagram is showing the Fingerprint Management page with a new column known as card. This column stores and displays RFID card numbers that have been enrolled for the users. Only users that have enrolled with RFID cards will have information on the Card column in IPTime softtware. 23 Download of RFID Card Users From Reader Press the button in Fingerprint Management page to start the download process. First, select the reader ID to download users from. You may select the users enrolled with RFID card to be downloaded into software. You can also choose “ALL” to download all users enrolled in the reader, by fingerprints, passwords or RFID cards. Please include “Fingerprint” and “Username + Privilege + Password” before you start any download process. The new downloaded users will appear in light blue color. Please enter their details i.e. name, department, username for future reference. 24 Press and their data. button to save the users Update of RFID Card Users to Reader Press in Fingerprint Management page to start any update process. Select the reader ID to update users to. Select the user enrolled with RFID card to update to other Q2, or to other Q2 readers that support RFID card users. Choose “ALL” to update all users to all Q2 readers, by fingerprints, passwords or RFID cards. 25 Please include “Fingerprint” and “Username + Privilege + Password” before an update process begins. When you see this Welcome Check-In 08:24 MENU Press once Menu 5 User Manage 4 Options Pen Drive Mng 6 Press once OK Press once Options v Comm Opt Log Opt 4 Access Options 6 Press once OK Press once 6 Press 10 times OK Press once OK Press once 07-01-08 TYPES OF VERIFICATION METHOD Q2 model supports four types of verification method, which include fingerprint, password, PIN (User ID) and RFID card. User can opt to use multi verification method to increase security level. However, the fingerprint template capacity for this model is limited to 1,500 and the RFID card is up to 65335. Any combinations of verification methods would reduce user capacity of the Q2 reader. Please follow the steps below to configure the multi verification methods. Mon Access Options 5 Duress Options Alarm CNT 0 4 Group VerType Group VerType 41 FP/PW/RF 2 FP/PW/RF 3 FP/PW/RF Group VerType Save ? ESC 26 | Do this OK(Save) 6 Press to choose the multi verification method OK Press once ESC Press once OK Press once ESC Press 3 times to Q2 model supports the following combinations of verification. Type of verifications FP / PW / RF Operations Reader verifies users via fingerprint, password or RFID card. FP Reader verifies users via fingerprint only. PIN Reader verifies users via User ID only. PW Reader verifies users via password only. RF Reader verifies users via RFID card only. FP / PW Reader verifies users either via fingerprint or password. FP / RF Reader verifies users either via fingerprint or RFID card. PW / RF Reader verifies users either via password or RFID card. PIN & FP Reader verifies users via 1:1 fingerprint matching only. FP & PW Reader verifies users via fingerprint with password only. FP & RF Reader verifies users via fingerprint with RFID card only. PW & RF Reader verifies users via password with RFID card only. FP & PW & RF PIN & FP & PW Reader verifies users via fingerprint + password + RFID card. Reader verifies users via User ID + fingerprint + password. FP & RF / PIN Reader verifies users either via fingerprint + RFID card or 1:1 fingerprint matching. There are 5 groups available that their verification combinations could be configured. Every user is assigned into a group and he shall follow the verification methods chosen for the group. Please make sure that users chosen for a particular group have been enrolled properly to enable them to get verified. Use Biomanagement software to configure and to assign users into a group. Please refer to IPTime software manual for more details. 27 4 • ACCESS OPTIONS BRIEF INTRODUCTION TO ACCESS OPTIONS Access option function setting is the settings of user’s accessibility to certain doors. It is known as Time Zone. A combination of time zones is known as Group Time Zone. There are a total of 50 time zones available in Q2 model. Below are some examples of Time Zone configurations and combinations of Time Zones. Time zone 1 SUN 09:00-18:00 MON 09:00-18:00 TUE WED 09:00-18:00 09:00-18:00 Table 1.1 Time Zone 1 THU 09:00-18:00 FRI 09:00-18:00 SAT 09:00-18:00 Time Zone 1: Constant access time for a period of one week Table 1.1 is showing the time zone 1 detailed schedule where users are only allowed access from 9am to 6pm from Monday to Sunday. Time zone 2 3 SUN 09:00-18:00 09:00-18:00 MON 09:00-18:00 09:00-18:00 TUE 09:00-18:00 09:00-18:00 WED 09:00-18:00 09:00-18:00 THU 09:00-18:00 09:00-18:00 FRI 09:00-18:00 09:00-18:00 SAT 09:00-18:00 09:00-18:00 Table 1.2 Time Zones 2 & 3 Time Zone 2: Variation in access for a period of one week Table 1.2 is showing the time zone 2 where users are allowed to access from 8am to 12pm from Monday to Friday but denied any access on the weekends. Time Zone 3: Variation in access for a period of one week Table 1.2 also is showing the time zone 3 where users are allowed to access from 2pm to 6pm from Monday to Friday but denied any access on the weekends. 28 The Time Zone 2 and Time Zone 3 belongs to the same group of employee, therefore they can be grouped together in Group Time Zone, for example Group Time Zone 1. There are a total of 5 Group Time Zones available for use. Every new registered user belongs to Time Zone 1. Default grouping combination is Group 1 and default Group Time Zone 1. Group time zone 1 2 3 4 5 2 Time zones 3 Table 1.3 Group Time Zones Under a condition where Group 1 and Time Zone 1 are in factory default status, new registered user defaults in unlocking status. If the grouping of that user does not include in grouping combination setting, then user can only record time attendance but cannot unlock the door. Access Options 5 4Define TP User Acc Opts GRP TP Define Access Options 5 GRP TP Define Access Comb Lock 254 “Access Options” has 5 main functions: Define TP To define time zones unit in Access Option. User Acc Opts To process correlative setting according to user’s requirement. GRP TP Define To define group time zones, a group can support up to 3 different time zones. Access Comb To define different Time Zone combinations, and each combination is composed of different groups. Lock To control time to open electronic lock. The value 250 represents (5 sec), 200 (4 sec), 150 (3 sec), 100 (2 sec) and 50 (1 sec). 29 VERIFICATION FLOW OF ACCESS OPTIONS User presses fingerprint No Record captured but can’t unlock door User TP Yes GRP TP No Yes No TimeZone Deny Effective TP Yes Voice prompts “Thank you” to confirm success No User GRP in unlocking Comb Yes Record captured and door opened Satisfy certain unlocking combination No Next GRP user Yes combine to unlock door If a user verifies his fingerprint and he is the user assigned in the time zone, the system will check whether the user is included in the user group of unlocking combination. If yes, he has to satisfy certain unlocking combination for the door to be unlocked. If he does not satisfy the unlocking combination required, he will be denied access and he needs to be verified again. If the user is in the time zone but not included in the effective time zone, he will be denied entry but the data of his fingerprint will be recorded as data for time & attendance. 30 If the user is included in the time zone but not included in the user group for unlocking combination, the user’s data will only be recorded as time & attendance data and he will be denied access. FUNCTION DESCRIPTION DEFINITION OF TIME ZONE Time Zone Range of time specified for access options. The system can define a maximum of 50 time zones. Each user can set a maximum of 3 time zones. Time Region A certain period of time with a format of HH:MM – HH:MM, operates in 24 hours format and accurate to the minutes. For each time zone, 7 time regions can be set. • Enter “Define TP” and screen displays as follows: Press “OK” to enter settings of time zone 1 and the screen will display as follow: Define TP 4Time Zone No ESC 5 OK Def TP 1 5 Sun 00:00-23:59 Mon 00:00-23:59 Tue 00:00-23:59 Def TP 1 5 Tue 00:00-23:59 Wed 00:00-23:59 Thu 00:00-23:59 Def TP 1 5 Thu 00:00-23:59 Fri 00:00-23:59 Sat 00:00-23:59 Definition of time zone 1 above is all-day open, i.e. factory default status. • For example: Users are allowed to access from 08:30-18:00 during work time from Monday to Friday. Saturdays and Sundays are off day in which the users are not allowed any entry. Users are allowed to redefine the time zones depending to their practical requirements. Def TP 1 5 Sun 23:59-00:00 Mon 08:30-18:00 Tue 08:30-18:00 Def TP 1 5 Tue 08:30-18:00 Wed 08:30-18:00 Thu 08:30-18:00 Def TP 1 5 Thu 08:30-18:00 Fri 08:30-18:00 Sat 23:59-00:00 31 DEFINITION OF GROUPING FUNCTION Grouping function can segregate users into group and combine different groups into different unlocking combinations. The function provides convenience to grouping management of Access Options. The grouping function can combine as many unlocking combinations as possible from the five groups. New registered user default belongs to Group 1 but the users in Group 1 can be relocated into another group. • Enter “GRP 1 TP Define” and screen displays as follows: GRP TP Define 5 Group No. 1 ESC OK GRP1 Dflt TP TP 1 TP 2 TP 3 5 1 8 40 There are 3 time zones in GRP TP Define. Relationship amongst these 3 time zones is “OR”. Group 1 is effective in time zone 1, 8 and 40. Press OK to enter • Enter “GRP 2 Dflt TP” and screen displays as follows: GRP TP Define 5 Group No. 2 ESC OK GRP1 Dflt TP TP 1 TP 2 TP 3 5 1 8 40 Setting of time zone of group 2: From the diagram shown above, Group 2 is effective in time zone 2, 10 and 38. Press OK to enter USER ACCESS OPTIONS User Access Options is to process correlative setting according to user’s requirements. • Enter Access Options menu to check user’s Access Options status. User Access Options include user grouping setting, use group time zone and user time zone 32 Grouping divides registered users into several groups making it managable. Use group time zone is whether the user uses default time zone of the belonged group. User time zone is for user to set user’s unlocking time, and select number of time zone already being set. Note Relationships between Use Group Time Zone and User Time Zone Yes and No in “Use Group Time Zone” only have impact on the following user time zone: • If use group time zone is “Yes”, then user time zone will automatically be assigned the value of serial number of time zone of belonged group (group time zone should be set in advance). • If User Time Zone is changed, then use group time zone automatically be changed to “No”. • Example of settings: The following example is to set user 00001 and 00002 to group 1 and group 2, respectively. * Enter setting interface of serial number 00001, and screen displays as the following: Press “OK” to enter setting menu of use group time zone. Press “S” and “ T” keys and select “Yes”. The screen will display as the followings: User Acc Opts 5 Enroll ID: 00001 ESC OK User 00001 Opt 5 Belong to GRP 2 Use GRP TPs No TP 1 1 User 00001 Opt 5 TP 1 1 TP 2 40 TP 3 48 User of serial number 00001: User’s belonged grouping is “1”, it uses time zone of group 1 (serial number of user time zone is serial number of group time zone). • User 00001 is effective in time zone 1, 8 and 48. * Enter setting the interface of serial number 00002, and screen will display as the followings: Press OK to enter. If serial number of user time zone is 1 or 20, then use group time zone automatically change to “No”. User Acc Opts 5 Enroll ID: 00002 ESC OK User 00002 Opt 5 Belong to GRP 2 Use GRP TPs No TP 1 1 User 00002 Opt 5 TP 1 1 TP 2 20 TP 3 33 User of serial number 00002: The user belongs to Group 2, he does not belong to any Group Time Zone but his effective time zones are 1 and 20. When he wants to use group time zone, select “Yes”. In user time zone, serial number of group time zone will be automatically assigned the value if serial number of group time zone. In contrary, if a user wants to use user time zone, just directly modify the serial number in user time zone and use group time zone will automatically change to “No”. ACCESS COMB In order to allow user to use different time zone groups, please set the followings accordingly: • Comb1 value set to 1 • Comb4 value set to 4 • Comb2 value set to 2 • Comb5 value set to 5 • Comb3 value set to 3 34 Access Options 4 DSen Delay DSen Mode DSen Alarm 5 10 NC Access Options DSen Delay 4 DSen Mode DSen Alarm 5 10 NC Access Options DSen Delay DSen Mode 4 DSen Alarm 5 10 NC DSEN. DELAY (Door sensor delay) DSen. Delay can be configured to alert users if a door is not closing well after a time period and the input is in second format. Door sensor must be installed prior to activation of this option. DSEN. MODE (Door sensor mode) DSen Mode to configure the time for internal buzzer to alert user if door is not closing well. You must install door sensor to activate this option. DSEN. ALARM (Door sensor alarm) DSen. Alarm can be configured to alert users if a door is not closing well after a time period. DURESS OPTIONS The Q2 will trigger the alarm system after a duress fingerprint is verified successfully. MANAGEMENT OF DURESS FINGERPRINT Duress FP 5 4 New Enrollment Def. Duress FP Undef Duress FP Duress FP 5 New Enrollment 4 Def. Duress FP Undef Duress FP Duress FP 5 New Enrollment Def. Duress FP 4 Undef Duress FP Duress FP 5 Def. Duress FP Undef Duress FP 4 Undef. All Enrollment of Duress Finger Allow enrollment of new fingerprint as duress fingerprints. Procedure for enrolling duress fingerprint is the same as normal enrollment. Define Duress Finger Define fingerprints to become duress fingerprint. User could use the same fingerprint for normal activity to become duress fingerprints. Recommended to define backup finger as duress finger. Note Do not use duress finger to clock in or out. Duress finger is only used in Q2 to send signal to alarm system. Undefined Duress Finger To delete duress fingerprint. User is still able to use the particular fingerprint to clock in and out. Delete all To delete all duress fingerprints in the reader. Duress Options Duress FP 4 Help Key 1:1 Trug 5 Help Key Y N You may choose to change the Help Key to “Yes”. Please hold down “ ” key for 3 seconds followed by the duress fingerprints verification. Success in duress fingerprint verification could trigger the alarm system. 6 35 Trigger Method Duress Options Duress FP Help Key 4 1:1 TrIg 5 N Y Duress Options Duress FP 1:1 TrIg 4 1:N TrIg 5 N N Y Duress Options 1:1 TrIg 1:N TrIg 4 Pwd TrIg 5 N N Y There are 3 types of trigger method, which are: 1:1 Trigger To trigger alarm by using 1:1 fingerprint verification. Use 1:N matching or password verification during normal operation to avoid conflict. 1:N Trigger To trigger alarm by using 1:N fingerprint verification. Use 1:1 matching or password verification during normal operation to avoid conflict. Password Trigger To trigger alarm by using password verification. Use fingerprint verification during normal operation to avoid conflict. You may choose only one method or all methods. Alarm Delay The timer could be configured to set off the alarm after successful verification on fingerprint. The time range is from 0 to 255 seconds. Duress Options 1:1 TrIg Pwd TrIg 4 Alam Delay 5 N N 10 Q2 models are provided with output for alarm system. Two types of signal could be used: • NO (Normally Open) • NC (Normally Close) Consult your installer for more details. 36 5 • THE OTHER FUNCTIONS PEN DRIVE MANAGEMENT PenDrive Mng 6 4 DwnLoad AttLog DwnLoad User UpLoad User If Q2 is installed far from a PC or encountering cabling problem that is causing disruption of data download, user can transfer data via USB flash disk (Pen Drive). The functions in the USB Flash disk include: DwnLoad AttLog to download transaction logs into USB flash disk and transfer into IPTime. DwnLoad User to download users into USB flash disk and transfer into IPTime. Upload User to copy users from IPTime and transfer to reader. Upload Firmware to update the firmware version of reader. You need to get the firmware update file from your resellers and copy into USB flash disk. 37 SYSTEM OPTION Options 4 System Opt Power Mng Comm Opt 6 System option enables user to configure the following areas: • Date & Time Setting • Date & Time Format • Languages • Advance Options Reset Opts to restore all settings back to original factory settings Del Attlogs to clear all attendance log stored in reader Clear all Data to clear all user data (i.e user name, ID number) Clr Admin Pri to clear administrator’s privilege Show Score to show the quality of image captured during verification, the maximum is 50 Match Thr to configure sensitivity of the optical sensor for 1:N matching 1:1 Thr to configure sensitivity of optical sensor for 1:1 matching COMMUNICATION OPTION Options System Opt Power Mng 4 Comm Opt 38 6 This is to configure communication settings of Q2 readers. User can choose the type of communication (TCP/IP, RS232 or RS458). Improper settings will cause connection to computer to fail. Those options are: Baud rate to adjust baud rate of connection with RS232 or RS485 Dev num the number of reader in an installed environment IP Addr to configure the IP address of reader Net speed to adjust the speed connection of Ethernet Netmask to configure netmask to suit reader into local area network. Gateway to configure gateway to suit reader into local area network. Ethernet to enable or disable Ethernet as communication method RS 232 to enable or disable RS232 as communication method RS 485 to enable or disable RS485 as communication method COMM key communication key between reader and software, always set to “0” LOG OPTION Options Power Mng Comm Opt 4 Log Opt 6 If reader has capacity storage limit of a maximum 50,000 transaction logs and to ensure that all transactions are intact in the reader, user can adjust the warning level of transaction storage to for example 40,000 or 45,000. When the transaction storage reaches the warning level, reader will alert users with a beep. Alm SuperLog to instruct reader to alert user if the transaction storage of administrator login is less than as configured, default is 99. Alm AttLog to instruct reader to alert user if the transaction storage is less than as configured, default is 99. ReCheck Min to instruct reader to update clocking times of all user in a time interval, default is 10 minutes. AUTO TEST Options Comm Opt Log Opt 4 Auto test 6 This option allows Q2 resellers/technician to run test to the reader to identify any error. Please do not run test without guidance/supervision from Q2 resellers/technicians. 39 SYSTEM INFO Options Log Opt Auto test 4 Sys Info User may check the information stored in the reader under this option. The information includes: User Cnt to show total of users in reader FP Cnt to show total of fingerprints templates in reader Att Log to show total of attendance log in reader Admin Cnt to show total of administrators in reader Pwd Usr to show total of password users in reader Super Logs this item is used by Q2 technicians for testing purpose Free Space Inf to show empty spaces which are available in reader Dev Info 40 6 FPCnt (100) to show the number of fingerprints templates stored in reader AttLog (10k) to show the amount of attendance log could bestored in reader Super Logs for testing purpose Manu time manufacturing time of reader Serial Num serial number of reader Manufacturer name of manufacturer Device name name of reader Alg Version to show the algorithm version use by the reader Firmware ver to show the firmware version use by the reader 6 •INSTALLATION & COMMUNICATIONS (For Installer only) Note This Chapter is meant for qualified installer only. The installation of Q2 reader shall be handled by a welltrained installer. If you are not a qualified installer, you can ignore this Chapter or this Chapter serves as reference for all types of connections available for the Q2 reader only. C2 CONTROLLER The C2 controller is bundled with Q2 fingerprint reader. 1. To power on the Q2 fingerprint reader 2. To control door lock accessories 3. To provide communication between Q2 reader and RS232, RS485 or TCP/IP 4. To output signal to trigger bell to ring 5. To output signal to trigger alarm system • Power Supply 8-Pin Line Port • Located at the back of the Communication C2 Controller. This port connects to the back of the reader using the straight RJ45 cable provided. The distance from the controller to the reader is recommended to be not more than 30meters. Plug in the power cable provided here for supply of electricity to the reader. • Bell and Alarm Output Connectors You can link the C2 controller to bell or alarm system. The connectors are hidden inside the C2 controller, to avoid outside interruption. Open the controller to see the connectors. 41 • TCP/IP Port A straight RJ45 cable is used to connect to a network switch/hub. A crossover RJ45 cable is used instead to connect directly to a PC network port. Lock Control • This port allows you to connect to an optional electromagnetic door (EM lock) and door push button. • Serial Port RS232 is a serial communication cable used to connect from this port at one end to a serial port of a PC at another end. RS485 cable extender should be connected to this port and the other end should connect to an optional RS232/RS485 Data Converter before it can be connected to the serial port of a PC. NO => door lock + COM => Door lockNC => N/A Power supply PUSH => push button 220 V GND => push button RS232/485 TCP/IP 42 The diagram of an C2 Controller and its points of connections. Bell and Alarm connector To reader POWER SUPPLY CONNECTION AC110-220V Power Cable Power Source 1. 2. 3. Direct Cable C2 Controller Q2 Reader Connect power cable from power source (AC110~240V) to C2 controller. Connect direct cable from C2 controller to Q2. Turn on the power source and Q2 will start. COMMUNICATION CONNECTION Q2 model be connected to computer by four ways: TCP/IP Connection IP Addr 192. 168. 1.201 ESC Comm Opt 4Ethernet RS232 RS485 Note OK u Yes No No 1. Setup the IP address by network configuration The machine default IP address is 192.168.1.201; this is a legal and available IP address in many LAN environment. If the host IP address is 192.168.1.X and it is in the same network region, then this IP can be used directly. If not, please make sure that you have changed the IP address accordingly. 2. Setup of Ethernet. Access Menu select “Options” > “Comm. Opt” > “Ethernet”, select “Yes” to enable Ethernet function. When RS232/RS485/Ethernet is enabled, only the Ethernet function will be enabled while the RS232/ RS485 will be disabled. 3. Turn the power off. 4. Plug the network plug to the Ethernet interface. 5. Turn the power on. 43 Direct Cable Cross Cable Q2 Reader C2 Controller PC Ethernet 10/100Base-T Crossover Cable 1 8 This cable can be used to cascade hubs, or for connecting two Ethernet stations back-to-back without a hub. It works with both 10Base-T and 100Base-TX. TOP Joint 1 Pin TX+ TXRX+ RX- FRONT 1 8 Joint 2 Pin 1• 2• 3• 6• •3 •6 •1 •2 RX+ RXTX+ TX- Ethernet 10/100Base-T Straight Thru Cable This cable will work with both 10Base-T and 100Base-TX and is used to connect a network interface card to a hub or network outlet. These cables are sometimes called “whips”. Connector Pin TX+ TXRX+ RX- 44 1• 2• 3• 4• 5• 6• 7• 8• Cable Color White/Orange Orange White/Green Blue White/Blue Green White/Brown Brown Connector •1 •2 •3 •4 •5 •6 •7 •8 TX+ TXRX+ RX- Comm Opt 4RS232 RS485 Note u Yes Yes RS232 Connection 1. Setup of RS232 Access to Menu, select “Options” > “Comm. Opt” > “RS232”, select “Yes” to enable RS232 function. When RS232 function is enabled, the Ethernet will be disabled. 2. Turn off the reader. 3. Plug the RS232 cable to the RS232 port of the PC. 4. Plug the RS232 other end to the RS232 joint. 5. Turn the power on. Q2 Reader C2 Controller RS232 cable RS485 Single Connection Comm Opt 4RS232 4RS485 u Yes Yes 1. Setup of RS485 Access Menu, select “Options” > “Comm. Opt” > “RS485”, select “Yes” to enable RS485 function. 2. Turn off the reader. 3. Plug the RS485 cable extender to the connector. Connect another end of the cable to the RS232/485 data converter. 4. Connect the RS485 data converter to the RS232 port of PC. 5. Turn the power on. PC Note When RS485 function is enabled, the Ethernet will be disabled. Note The RS232/ 485 converter is an optional component. 45 RX+ RX- Q2 Reader C2 Controller RS232/RS485 Data converter RS232 cable PC Note RS485 Network Connection 4. 1. Setup of RS485 When the RS485 Access Menu, select “Options” > “Comm. Opt” function is enabled, > “RS485”, select “Yes” to enable RS485 the Ethernet will be disabled. function. 2. Turn off the reader. Plug the RS485 cable extender to the RS232/485 port on the Power Controller, and another end of the cable to the RS232/485 network. Connect computer to the RS485 network with the RS232/485 converter. 5. Turn the power on. Comm Opt 4RS232 4RS485 3. u Yes Yes RX+ RX- Q2 Reader 46 C2 Controller RS232/RS485 Data converter RS232 cable PC ACCESS CONNECTION Normally Closed Lock Connection C2 Controller + - NC COM NO BUT GND EM lock (NC) 2 Emergency break glass 3 (NC) Release button A Key switch (NC) C Normally Closed Open Connection C2 Controller + - NC COM NO BUT GND EM lock (NO) 1 Emergency break glass 3 (NO) Release button B Key switch (NO) B 47 APPENDIX •TROUBLESHOOTING 1. Where is the ON/OFF button for Q2? The Q2 models are not equipped with any ON/OFF button. Once the power supply is turned on, the reader will be turned on and if the power supply is turned off, the reader follows. 2. I cannot connect the reader to the PC. Every time I try, the software prompts “Unable to connect” message. What should I do? Please check communication settings in Menu > Option > Comm. Opt. Please see more details in page 43, Connection to Computer. 3.The reader has difficulty recognizing my finger- print. It takes many tries before I am verified. What should I do? Please make sure that your finger is not too oily or too dirty because the oil and dirt will cover the minutiae points of the fingerprints, thus making reading difficult. Make sure the Q2 reader is not facing direct sunlight because it will disturb the reading of the sensor. To deal with light interference, cover the reading area when you want to verify your fingerprint. If this occurred often, kindly ask for re-registration. 48 6.The reader is accidentally turned off by a staff. Would we lose all the transaction data and fingerprints in that reader? All transaction data and fingerprints in the reader is safe in the event of power shutdown because all the information is stored in the memory of the reader. This information can only be deleted via software or it can be manually purged in Advance option. 7.The door sensor is connected to the reader. How could I activate the door sensor function? You can activate the door sensor option by following these steps: Menu > Option > Access option > Dsen Mode > NC/NO. To configure the timer of the door sensor: Menu > Option > Access Option > Dsen Delay > Enter value. 8.I did not want to use the door sensor with reader but when I removed the door sensor, the reader was triggered and the alarm went off. What should I do to completely remove the door sensor? You must disable the door sensor option in reader by following these steps: Menu > Option > Access Option > Dsen mode > NONE. 4.Alarm goes off every time when I place finger on the sensor. Why did such thing occur and what should I do? The finger you used was defined as a du- 9.During enrollment I heard “duplicate finger”. Why was that? The “duplicate finger” voice message is to alert ress finger. Once a duress finger is verified, it will trigger the reader to activate the alarm. To undefine your finger as a duress finger, follow these steps: Menu > Option > Access options > Duress Option > Duress FP > Undef Duress FP > Enter your user ID. 10.When the reader is turned on, the red LED is blinking all the time. Is there any problem with the reader? There is nothing wrong with the reader. The green user if the enrolling finger is found to have existed in the reader. User must use other finger to enroll. 5. Every time I verify my finger at the reader, it verifies my fingerprint but it prompts, “The clock is full”. Why is that? This voice message indicates the transaction LED blinks to indicate reader is on standby. When a fingerprint is verified, the LED will turn green to indicate successful verification. storage of the reader is full. You can either download all transaction data by using IPTime software, and software will clear off this storage after download. Or you can manually purge the data in Advance Option > Del Attg Log. respond. What could be the reason? Please make sure 11. I waved my RFID card to a reader but it did not that your RFID card is registered to the reader, before you use it. Please also make sure that your user ID is assigned into the verification group that supports RFID card.
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