User Manual - Support

User Manual - Support
Advanced Hybrid & Wireless PBX
User Manual
Model No.
KX-TAW848
Thank you for purchasing the Panasonic Advanced Hybrid & Wireless PBX, KX-TAW848.
Please read this manual carefully before using this product and save this manual for future use.
Call Center
Voice Mail Integration
This PBX can establish Incoming Call Distribution
Groups (ICD Group) by which a large volume of
calls from the external customers could be received.
ICD
Group 01
You can forward your calls to a voice
processing system and let calling parties leave
messages in your mailbox when you are unable
to receive calls.
Message
Message
Customers
Queuing
ICD
Group 02
1.8 Call Center
Message
Message
Message
1.9.3 Voice Processing System
Wireless System
This PBX optionally supports a Portable Station
(PS) system. PSs can be used on the PBX
with other wired telephones.
Call Record
(Station Message Detail Recording)
This PBX can record or print out call
information: date, time, extension no., dialed
no., duration, etc.
Date
Time
Ext
01/02/02 10:03AM 1230
01/02/02 11:07AM 2230
Appendix
Consult your dealer
Easy Operation
If you are using a certain Panasonic telephone
that is equipped with a Navigator Key and a
display, it helps you to access the desired
feature easily. Also, you will be informed of the
arrival of an incoming call or a message waiting
by the lamp if it is equipped.
Navigator Key
Message/Ringer Lamp
1.1 Before Operating the Telephones
2
Message
User Manual
• • • • • • •
• • • • • • •
• • • • • • •
Important Information
WARNING
•
•
•
•
•
•
WHEN A FAILURE OCCURS WHICH EXPOSES ANY INTERNAL PARTS,
DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS
UNIT TO YOUR DEALER.
DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE
POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT, AND
RECONNECT THE POWER FIRST.
THIS UNIT IS EQUIPPED WITH A GROUNDING CONTACT PLUG. FOR SAFETY
REASONS, THIS PLUG MUST ONLY BE CONNECTED TO A GROUNDING
CONTACT SOCKET WHICH HAS BEEN INSTALLED ACCORDING TO
REGULATIONS.
THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE.
ENSURE THAT THE SOCKET-OUTLET IS LOCATED/INSTALLED NEAR THE
EQUIPMENT AND IS EASILY ACCESSIBLE.
TO PREVENT THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS PRODUCT TO RAIN OR MOISTURE.
TO PROTECT THIS UNIT FROM STATIC ELECTRICITY, DO NOT TOUCH ANY
CONNECTORS OF THE UNIT.
The following icons are used frequently in this manual.
!!
Hints
Conditions
Notice
The Proprietary Telephone is abbreviated as "PT".
The Single Line Telephone is abbreviated as "SLT".
The Portable Station is abbreviated as "PS".
The Proprietary Telephone with a Display is abbreviated as "Display PT".
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3
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce
the risk of fire, electric shock and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or
laundry tub, in a wet basement, or near a swimming pool.
5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
6. Slots and openings in the cabinet and the back or bottom are provided for ventilation; to protect
it from overheating, these openings must not be blocked or covered. The openings should never
be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product
should never be placed near or over a radiator or other heat source. This product should not be
placed in a built-in installation unless proper ventilation is provided.
7. This product should be operated only from the type of power source indicated on the product
label. If you are not sure of the type of power supply to your home, consult your dealer or local
power company.
8. This product is equipped with a 3-wire grounding type plug, a plug having a third (grounding) pin.
This plug will only fit into a grounding type power outlet. This is a safety feature. If you are unable
to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not
defeat the safety purpose of the grounding type plug.
9. Do not allow anything to rest on the power cord. Do not locate this product where the cord will
be abused by people walking on it.
10. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric
shock.
11. Never push objects of any kind into this product through cabinet slots as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
Never spill liquid of any kind on the product.
12. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified
person when some service or repair work is required. Opening or removing covers may expose
you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when
the appliance is subsequently used.
13. Unplug this product from the wall outlet and refer servicing to qualified service personnel under
the following conditions:
a)
b)
c)
d)
When the power supply cord or plug is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally by following the operating instructions. Adjust only
those controls that are covered by the operating instructions because improper adjustment
of other controls may result in damage and will often require extensive work by a qualified
technician to restore the product to normal operation.
e) If the product has been dropped or the cabinet has been damaged.
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User Manual
f)
If the product exhibits a distinct change in performance.
14. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a
remote risk of electric shock from lightning.
15. Do not use the telephone to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
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5
Attention
•
•
•
•
•
•
If there is any trouble, disconnect the unit from the telephone line. Plug the telephone directly into
the telephone line. If the telephone operates properly, do not reconnect the unit to the line until
the problem has been repaired by an authorized Panasonic Factory Service Center. If the
telephone does not operate properly, chances are that the problem is in the telephone system,
and not in the unit.
Keep the unit away from heating appliances and electrical noise generating devices such as
fluorescent lamps, motors and televisions. These noise sources can interfere with the
performance of the unit.
This unit should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]) and
vibration, and should not be exposed to direct sunlight.
Never attempt to insert wires, pins, etc., into the vents or holes of this unit.
Do not use benzene, thinner, or the like, or any abrasive powder to clean the cabinet. Wipe it with
a soft cloth.
Do not use any handset other than a Panasonic handset for KX-TAW848 use.
When you ship the product
Carefully pack and send it prepaid, adequately insured and preferably in the original carton.
Attach a postage-paid letter, detailing the symptom, to the outside of the carton. DO NOT send
the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs.
Product service
Panasonic Factory Servicenters for this product are listed in the servicenter directory. Consult
your dealer for detailed instructions.
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User Manual
The serial number of this product may be found on the label affixed to the side of the
unit. You should note the model number and the serial number of this unit in the
space provided and retain this manual as a permanent record of your purchase to
aid in identification in the event of theft.
MODEL NO.:
SERIAL NO.:
For your future reference
DATE OF PURCHASE
NAME OF DEALER
DEALER’S ADDRESS
DEALER’S TELEPHONE NO.
User Manual
7
Table of Contents
1
Operation........................................................................................11
1.1
1.1.1
1.2
1.2.1
1.2.2
1.2.3
1.2.4
1.2.5
1.2.6
1.2.7
1.2.8
1.3
1.3.1
1.3.2
1.3.3
1.3.4
1.3.5
1.4
1.4.1
1.4.2
1.4.3
1.4.4
1.4.5
1.4.6
1.4.7
1.5
1.5.1
1.5.2
1.5.3
1.6
1.6.1
1.6.2
1.7
1.7.1
1.7.2
1.7.3
1.7.4
1.7.5
1.7.6
1.7.7
1.7.8
1.7.9
1.8
1.8.1
1.8.2
1.9
8
Before Operating the Telephones ........................................................................ 12
Before Operating the Telephones ............................................................................ 12
Making Calls........................................................................................................... 20
Basic Calling............................................................................................................ 20
Easy Dialing............................................................................................................. 23
Redial ...................................................................................................................... 26
When the Dialed Line is Busy or There is No Answer ............................................. 26
Alternate Calling—Ring/Voice ................................................................................. 32
Calling without Restrictions ..................................................................................... 32
Direct Inward System Access (DISA) ...................................................................... 34
Remote Setting........................................................................................................ 36
Receiving Calls ...................................................................................................... 38
Answering Calls ....................................................................................................... 38
Hands-free Answerback .......................................................................................... 39
Call Pickup............................................................................................................... 39
Trunk Answer From Any Station (TAFAS) ................................................................ 40
Answer/Release Button ........................................................................................... 40
During a Conversation .......................................................................................... 43
Call Transfer............................................................................................................. 43
Call Hold .................................................................................................................. 45
Call Splitting............................................................................................................. 48
Call Waiting.............................................................................................................. 50
Multiple Party Conversation..................................................................................... 53
Mute......................................................................................................................... 58
Headset Operation .................................................................................................. 59
Absence Settings .................................................................................................. 60
Call Forwarding........................................................................................................ 60
Absent Message...................................................................................................... 63
Extension Lock ........................................................................................................ 64
Paging..................................................................................................................... 66
Paging...................................................................................................................... 66
Answering/Denying a Paging Announcement.......................................................... 67
Extension Settings ................................................................................................ 68
Timed Reminder ...................................................................................................... 68
Do Not Disturb (DND).............................................................................................. 69
Call Waiting.............................................................................................................. 70
Executive Busy Override Deny ................................................................................ 71
Background Music (BGM)........................................................................................ 71
Data Line Security ................................................................................................... 72
Time Service ........................................................................................................... 72
Wireless XDP Parallel Mode.................................................................................... 73
Extension Feature Clear .......................................................................................... 74
Call Center.............................................................................................................. 75
Log-in/Log-out, Wrap-up.......................................................................................... 75
Manual Queue Redirection...................................................................................... 77
User-supplied Equipment ..................................................................................... 79
User Manual
1.9.1
1.9.2
1.9.3
1.10
1.10.1
1.11
1.11.1
1.11.2
2
Manager Operation........................................................................ 93
2.1
2.1.1
2.1.2
2.1.3
2.1.4
2.1.5
3
Control Features ....................................................................................................94
Extension Control.....................................................................................................94
Time Service Mode Control .....................................................................................94
Dial Tone Transfer ....................................................................................................95
External Background Music (BGM)..........................................................................96
Outgoing Messages (OGM) .....................................................................................96
Customizing Your Phone & System............................................. 99
3.1
3.1.1
3.1.2
3.1.3
3.2
3.2.1
3.2.2
3.3
3.3.1
3.3.2
4
Doorphone/Door Opener .........................................................................................79
Host PBX..................................................................................................................80
Voice Processing System.........................................................................................81
Walking Extension .................................................................................................87
Walking Extension....................................................................................................87
Display Proprietary Telephone .............................................................................88
Call Log ....................................................................................................................88
Directories ................................................................................................................90
Personal Programming........................................................................................100
Personal Programming...........................................................................................100
Settings on the Programming Mode.......................................................................101
Customizing the Buttons ........................................................................................109
Manager Programming ........................................................................................113
Programming Information.......................................................................................113
Manager Programming ..........................................................................................114
System Programming ..........................................................................................115
Programming Information.......................................................................................115
System Programming.............................................................................................118
Appendix ......................................................................................121
4.1
4.1.1
4.2
4.2.1
4.3
4.3.1
4.4
4.4.1
Troubleshooting ...................................................................................................122
Troubleshooting......................................................................................................122
Feature Number Table .........................................................................................125
Feature Number Table............................................................................................125
Tone.......................................................................................................................132
Tone .......................................................................................................................132
Quick Reference Guide........................................................................................136
Quick Reference Guide ..........................................................................................136
Index ...................................................................................................139
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10
User Manual
Section
1
Operation
This chapter shows you step by step how to use each
feature. Read this chapter to become familiar with the
many useful features of this PBX.
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11
1.1 Before Operating the Telephones
1.1
Before Operating the Telephones
1.1.1
Before Operating the Telephones
What Kind of Telephone Can Be Used?
You can use a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic
proprietary telephone (PT) such as the KX-T7735. You can also use a Panasonic Portable Station
(PS), e.g., KX-TD7690. Use the feature depending on the telephone you are using. If you are using
a Panasonic proprietary telephone with a special feature button such as
or a display (Display
PT) or both, you can follow the operation with the button or display messages for easy programming.
If you use a large display telephone (e.g., KX-T7735), you can follow the displayed messages to use
the features. If your telephone does not have feature buttons and/or a display, you may operate the
PBX by entering a feature number instead. Follow the operation for your type of telephone.
If you use a Console, you can use the buttons on the Console as the buttons on the connected
proprietary telephone.
•
If you use a Panasonic proprietary
telephone which does not have
feature buttons, you may change one
of the unused flexible buttons to a
feature button. Refer to "3.1.3
Customizing the Buttons".
Portable Station (PS) Registration
You must register your PS in the PBX and determine its extension number before initial use. For PS
registration, consult your dealer.
Feature Numbers
To use certain features, you need to enter specified feature numbers (and an additional parameter, if
required).
There are two types of feature numbers as follows:
•
Flexible feature number
•
Fixed feature number
Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other
numbers for easier use. If you want to change the numbers, consult your dealer. In this manual, the
default numbers (factory installed) are used for operations.
A flexible number is shown as
(half-shaded key). Use the new programmed number if you have
changed the feature number. Write the new number in the "Feature Number Table" (Appendix).
If you use a single line telephone which does not have the " " or "#" keys;
it is not possible to access features that have " " or "#" in their feature numbers.
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1.1 Before Operating the Telephones
Tone
You will hear various tones, during or after an operation, for confirmation. Refer to "4.3.1 Tone"
(Appendix).
Display
In this manual, you will see "the display ...". This refers to the display of a Panasonic proprietary
telephone. If your telephone is not a Panasonic display proprietary telephone, the message will not
be displayed.
If you use a Panasonic display proprietary telephone, the display helps you confirm the settings.
Some proprietary telephones also give you easy access to features. A message is displayed
depending on the feature. By pressing the Navigator Key, you can access the desired feature.
Furthermore, depending on the display proprietary telephone, you can operate features or make calls
using the display message. Refer to "1.11 Display Proprietary Telephone".
Your Extension Number
If you use a Panasonic display proprietary telephone, you can check your own extension number on
the display. Press the TRANSFER button while on-hook.
Examples
The displays and the illustrations shown as examples are from a telephone connected to the KXTAW848.
Restrictions
Some features may be restricted at your extension under the system programming. Consult your
manager or dealer.
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13
1.1 Before Operating the Telephones
Icon Descriptions
The following icons show you the feature availability, notes and action to use the features.
This feature cannot be used with a
single line telephone.
See "Programming" for Related
Programming if necessary.
desired no.
Seize a CO line (One of the
following).
OR
•
Press the CO button.
9
•
Dial automatic line access
OR
number 9.
CO line
group no. •
Dial CO line group access
number and CO line group
number.
(CO)
8
Off-hook (One of the following).
•
Lift the handset.
•
Press the SP-PHONE button.
•
Press the MONITOR button.
(To start talking, lift the
handset.)
•
Press TALK button.
Press the Call button on the
Doorphone.
On-hook (One of the following).
•
Hang up.
•
Press the SP-PHONE button.
•
Press the MONITOR button.
Press the hookswitch lightly.
Press the corresponding feature
button on the proprietary
telephone.
Talk.
Enter the required number.
<Example>
You will hear a busy, confirmation,
dial, ring or ringback tone.
B. Tone: Busy Tone
C. Tone: Confirmation Tone
D. Tone: Dial Tone
R. Tone: Ring Tone
R. B. Tone: Ringback Tone
account code
Enter the account code.
extension no.
phone no.
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Dial an extension number.
Dial the telephone number.
outside
phone no.
Dial outside phone number.
1.1 Before Operating the Telephones
When You Use a Panasonic Proprietary Telephone
If you use a Panasonic proprietary telephone and the Console, they may have some of the useful
feature buttons described below. For a PS user, refer to "Operating Instructions" for PS. These
buttons make operations simple. The illustrations may differ from the buttons on your telephone.
Fixed Buttons
(CO)
MONITOR
FLASH/RECALL
CO:
Used to make or receive an outside
call. (Button assignment is required.)
Also used as feature buttons. (Button
assignment is required.)
(Only the CO line "number" [e.g., 1, 2]
may be shown on some telephones.)
SP-PHONE
SP
SP-PHONE:
Used for hands-free operation.
AUTO DIAL/STORE:
Used for System/Personal Speed
Dialing or storing program changes.
PAUSE:
Used to insert a pause when storing a
telephone number. This button also
functions as the PROGRAM button
when there is no PROGRAM button on
your telephone.
REDIAL:
Used to redial the last dialed number.
MESSAGE:
Used to leave a message waiting
indication or call back the party who left
the message waiting indication.
INTERCOM:
Used to make or receive intercom
calls.
AUTO ANS (Auto Answer)/MUTE:
Used to receive an incoming call in
hands-free mode or mute the
microphone during a conversation.
MONITOR:
Used for hands-free dialing. You can
monitor the party’s voice in hands-free
mode.
HOLD:
Used to place a call on hold.
TRANSFER:
Used to transfer a call to another party.
CONF (Conference):
Used to establish a multiple party
conversation.
FLASH/RECALL:
Used to disconnect the current call and
make another call without hanging up.
Call Forwarding (FWD)/Do Not
Disturb (DND):
Used to perform Call Forwarding
(FWD) or Do Not Disturb (DND).
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1.1 Before Operating the Telephones
VOICE CALL
VOICE CALL:
Used to monitor an intercom call
automatically, but it cannot be used for
hands-free conversations.
Navigator Key/Volume Key:
Used to adjust the volume and the
display contrast or select desired
items.
PROGRAM:
Used to enter and exit the
Programming mode.
Programmable Feature (PF):
Located on the right part of the CO
button array or on the DSS Console.
Assigns the desired button and used to
access the stored feature. Mostly used
as a One-touch Dialing button. (Only
the "F and number" may be shown on
some telephones.)
(PF)
Customized Buttons
If the term is in parentheses like (Account) in this section, it means a flexible button has been made
into an "Account" button. To customize, refer to "3.1.3 Customizing the Buttons".
Buttons
Feature
Loop-CO (L-CO)
Used to access an idle CO line for making outside calls.
Incoming outside calls from any CO line arrive at this button.
Group-CO (G-CO)
Used to access an idle CO line in a specified CO line group for making
outside calls.
Incoming calls from CO lines in the assigned CO line group arrive at this
button.
Single-CO (S-CO)
Used to access a specified CO line for making or receiving outside calls.
Direct Station Selection (DSS)
Used to access an extension with one-touch.
It is also possible to be changed to the other feature button.
One-touch Dialing
Used to access a desired party or system feature with one-touch.
Group Directory Number (GDN)
Used to access a specified incoming call distribution group for making or
receiving calls.
Message
Used to leave a message waiting indication or call back the party who left
the message waiting indication.
Message for another extension Used to have a Message button for another extension.
Call Forwarding (FWD)/Do Not
Used to forward all calls to a specified destination or refuse.
Disturb (DND)—Both calls
FWD/DND—Outside calls
Used to forward CO line calls to a specified destination or refuse.
FWD/DND—Intercom calls
Used to forward intercom calls to a specified destination or refuse.
Group FWD—Both calls
Used to forward all the calls to your group to a specified destination.
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1.1 Before Operating the Telephones
Buttons
Feature
Group FWD—Outside calls
Used to forward the CO line calls to your group to a specified destination.
Group FWD—Intercom calls
Used to forward the intercom calls to your group to a specified
destination.
Account
Used to enter an account code.
Conference
Used to establish a multiple party conversation.
Terminate
Used to disconnect the current call and make another call without
hanging up.
External Feature Access (EFA)
Used to access special features offered by a host PBX or a telephone
company.
Call Park
Used to park or retrieve a call in a preset parking zone.
Call Park (Automatic Park
Zone)
Used to park a call in an idle parking zone automatically.
Call Log
Used to show the incoming call information.
Call Log for ICD Group
Used to have a Call Log button for incoming call distribution group.
Log-in/Log-out
Used to switch between the log-in and log-out mode.
Log-in/Log-out of a specified
group
Used to have a Log-in/Log-out button for another incoming call
distribution group.
Log-in/Log-out for all groups
Used to have a Log-in/Log-out button for all groups.
Hurry-up
Used to transfer the longest waiting call in the queue of an incoming call
distribution group to the overflow destination.
Wrap-up
Used to switch the wrap-up status, Ready and Not Ready mode.
System Alarm
Used to confirm a PBX error. For more details, consult your dealer.
Time Service (Day/Night/
Lunch/Break)
Used to switch the time service mode.
Answer
Used to answer an incoming call.
Release
Used to disconnect the line during or after a conversation or to complete
a Call Transfer.
Toll Restriction (TRS)
Used to change the toll restriction level of other extension users
temporarily.
Time Service Switching Mode
Used to switch the time service mode, Automatic or Manual.
(Automatic/Manual)
Two-way Record
Used to record a conversation into your own mailbox.
Two-way Transfer
Used to record a conversation into the mailbox of a specific extension.
One-touch Two-way Transfer
Used to record a conversation into the mailbox of a specific extension
with one-touch.
Live Call Screening (LCS)
Used to monitor your own voice mailbox while an incoming caller is
leaving a message and, if desired, intercept the call.
Voice Mail Transfer
Used to transfer a call to the mailbox of a specified extension.
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1.1 Before Operating the Telephones
How to Follow the Steps
An example of system operation is shown below.
Calling Another Extension
Feature title
To another extension (Intercom Call)
PT and SLT
PT/SLT/PS
extension no.
OR
(DSS)
Off-hook.
Dial extension number
or press DSS.
Talk.
The DSS button light shows the current status as follows:
Off: The extension is idle.
Red on: Your or another extension is using the line.
To call using a directory, refer to "1.11.2 Using the Directories".
For quick operation
If you are an operator or dial some extensions frequently, DSS buttons are useful.
Operation steps
The description of the
icons are explained on
"Icon Descriptions".
Conditions
Hints
Customizing Your Phone
3.1.3 Customizing the Buttons
Create or edit a Direct Station Selection (DSS) button.
Programming References: The related or required programming is noted.
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User Manual
1.1 Before Operating the Telephones
Connection Example
This diagram shows you a connection example.
Telephone Company
(Analog CO Lines)
Computer
Advanced Hybrid & Wireless PBX
Computer
Printer
Single Line
Telephone
Wireless Phone
Analog
Proprietary
Telephone
Doorphone & Door Opener
Portable
Station
DSS Console
Cell
Station
Fax Machine
External Music Source
Pager/ Amplifier
Speaker
Voice Processing
System
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1.2 Making Calls
1.2
Making Calls
1.2.1
Basic Calling
— Calling Another Extension
— Calling an Outside Party
— Account Code Entry
Calling Another Extension
Intercom Call
PT
and SLT
PT/SLT/PS
extension no.
OR
(DSS)
Off-hook.
Dial extension number
or press DSS.
Talk.
•
The DSS button light shows the current status as follows:
Off: The extension is idle.
Red on: Your or another extension is using the line.
•
•
To call using a directory, refer to "1.11.2 Directories".
For quick operation
If you are an operator or dial some extensions frequently, DSS buttons are useful.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Direct Station Selection (DSS) button.
Operator Call
You can call an extension or a group assigned as the operator.
PT/SLT/PS
0
Off-hook.
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Enter 0.
1.2 Making Calls
Calling an Outside Party
You have to seize a CO line before dialing an outside phone number because external calls are made
via your PBX.
Select one of the following methods:
Automatic Line Access
PT/SLT/PS
(L-CO)
outside
phone no.
OR
9
Off-hook.
Press L-CO or
enter automatic
line access number.
Dial outside
phone number.
Talk.
CO Line Group Access
PT and SLT
PT/SLT/PS
(G-CO)
outside
phone no.
OR
8
Off-hook.
CO line
group no.
Press G-CO or enter CO
line group access number
and then CO line group
number (2 digits).
Talk.
Dial outside phone
number.
To select the specified CO line
PTPT/PS
and SLT
(S-CO)
Off-hook.
•
•
Press S-CO.
outside
phone no.
Dial outside
phone number.
Talk.
Each of the S-CO button or G-CO button light shows the current status as follows:
Off: The line is idle.
Red on: The line is in use.
You may be restricted from making a call to the specified outside party. To make a call,
refer to "1.2.6 Calling without Restrictions".
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21
1.2 Making Calls
To confirm number before dialing, you can enter a phone number and confirm it on the
display and then go off-hook. (Predialing)
To make a call to another party without going on-hook, press the FLASH/RECALL
button. It will re-access the CO line and provide external dial tone. Pressing the Terminate
button will provide intercom dial tone. You can dial the new phone number without going
on/off-hook.
•
•
Customizing Your Phone
•
3.1.2 Settings on the Programming Mode–Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.
•
3.1.3 Customizing the Buttons
Create or edit a Loop-CO (L-CO) button, a Group-CO (G-CO) button, a Single-CO (SCO) button or a Terminate button.
Account Code Entry
You may give a specified account code to extension users and check their telephone usage. You can
specify an account code for each client and check the call duration.
PT/SLT/PS
(Account)
account code
OR
4
Off-hook.
D.Tone
9
Press Account or
enter 49.
Enter account code
(max. 10 digits).
Enter #.
outside
phone no.
Dial outside
phone number.
Seize CO line before entering
outside phone number.
•
A Panasonic proprietary telephone extension user can enter an account code during
a conversation and when hearing reorder tone after the other party hangs up.
Account codes may use the digits "0" through "9".
•
If you enter the wrong code, press the " " key and re-enter the account code.
•
You may not be able to make an outside call without an account code. Entry mode is
assigned to each user. Ask your manager for your mode.
For your convenience, you can store the code with the phone number in the memory
(e.g., Speed Dialing).
•
•
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1.2 Making Calls
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit an Account button.
1.2.2
Easy Dialing
This is convenient for frequently dialed phone numbers.
— One-touch Dialing
— Personal Speed Dialing
— System Speed Dialing
— Hot Line
— Quick Dialing
One-touch Dialing
You can store a phone number into the flexible button for one-touch operation.
PT/PS
(One-touch
Dialing)
Off-hook.
Press One-touch
Dialing.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a One-touch Dialing button, store the desired phone number or feature
number.
Personal Speed Dialing
You can store numbers at your extension for your personal use. (Default: 10 numbers, 00-09)
This feature is also known as Station Speed Dialing.
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23
1.2 Making Calls
To store a phone number
PT/SLT
3
Off-hook.
Enter
personal speed
dialing no.
desired
phone no.
Enter personal speed
dialing number
(2 digits).
Enter desired
phone number
(max. 32 digits).
0
30.
C.Tone
Enter #.
On-hook.
Enter CO line access number
before outside phone number.
To dial
PT/SLT
personal speed
dialing no.
OR
Off-hook.
•
Press AUTO DIAL
or enter
.
Enter
.
Dial personal speed
dialing number (2 digits).
To call using a directory, refer to "1.11.2 Directories".
System Speed Dialing
You can make calls using speed dialing numbers stored in the PBX.
PT/SLT/PS
OR
Off-hook.
•
Press AUTO DIAL
or enter
.
system speed
dialing no.
Dial system speed
dialing number (3 digits).
To call using a directory, refer to "1.11.2 Directories".
Hot Line
You can make an outside call simply by going off-hook if you have preprogrammed your phone.
This feature is also known as Pickup Dialing.
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User Manual
1.2 Making Calls
To store a phone number
PT/SLT/PS
7
Off-hook.
Enter
4
0
2
740.
Enter 2.
desired
phone no.
Enter desired
phone number
(max. 32 digits).
C.Tone
Enter #.
On-hook.
Enter CO line access number
before outside phone number.
To set/cancel
PT/SLT/PS
1
7
4
0
0
Off-hook.
Enter
740.
Set
OR
Cancel
Enter 1 to set
or 0 to cancel.
C.Tone
On-hook.
To dial
PT/SLT/PS
Off-hook.
•
•
•
To call another party, dial the desired party’s phone number before the preprogrammed
number is dialed.
You should assign the intercom line as the seized line when going off-hook. (Preferred Line
Assignment— Outgoing)
If canceling Hot Line is difficult because this feature is activated immediately after going
off-hook, consult your dealer.
Customizing Your Phone
•
3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.
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25
1.2 Making Calls
Quick Dialing
You can make a call simply by pressing the preprogrammed number for quick dialing. For details,
consult your manager or dealer.
PT and SLT
PT/SLT/PS
quick dialing no.
Off-hook.
•
1.2.3
Dial quick dialing
number (max. 4 digits).
It is a useful feature for Hotel.
For example, to dial the Room Service, dial the digit "3", not the full extension number.
Redial
This is convenient when calling the same outside party again.
— Last Number Redial
Last Number Redial
PT/SLT/PS
OR
Off-hook.
•
•
1.2.4
Press REDIAL or enter #.
Up to 32 digits can be stored and redialed.
After pressing REDIAL, if you hear a busy tone again, press REDIAL to retry.
When the Dialed Line is Busy or There is No Answer
— Automatic Callback Busy
— Call Waiting
— Message Waiting
— Executive Busy Override
— Call Monitor
— DND Override
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User Manual
1.2 Making Calls
Automatic Callback Busy
You can set the telephone to receive callback ringing:
•
when a dialed extension becomes idle.
•
when your desired CO line that is in use by another extension becomes idle.
You cannot set Automatic Callback Busy for a busy party outside of the PBX.
When you answer the callback ringing:
•
For an outside call: The line is seized.
•
For an intercom call: The called extension starts ringing automatically.
To set (for both extension and CO line)
PT/SLT/PS
While hearing a busy tone
6
C.Tone
Enter 6.
On-hook.
To answer the callback ringing from an idle extension
PT/SLT/PS
While hearing a callback ringing
R.B.Tone
Off-hook.
Talk.
To answer the callback ringing from an idle CO line
PT/SLT/PS
While hearing a callback ringing
outside
phone no.
Off-hook.
•
Dial outside
phone number.
Talk.
If you do not answer the callback ringing within 10 seconds, this feature will be canceled.
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27
1.2 Making Calls
Automatic Callback Busy Cancel
PT/SLT/PS
4
Off-hook.
Enter
6
C.Tone
46.
On-hook.
Call Waiting
You can inform the called party that your call is waiting.
This feature is also known as Busy Station Signaling (BSS).
PT/SLT/PS
While hearing a busy tone
1
Enter 1.
Message Waiting
For a caller
When the called extension is busy or does not answer
your call, you can leave a notification so that the called
party may call you back.
For a called extension
As a message receiver, the Message button light or
Message/Ringer Lamp lets you know that a call has been
received. If you receive notification, you can call back the
caller by a simple operation.
For a caller
To leave a message waiting indication
PT/SLT/PS
When the called extension is busy or does not answer
OR
4
Press MESSAGE
or enter 4.
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User Manual
C.Tone
On-hook.
1.2 Making Calls
To leave/cancel a message waiting indication
PT/SLT/PS
PT and SLT
1
7
0
0
Off-hook.
Enter
Leave
desired
extension no.
OR
70.
C.Tone
Cancel
Enter 1 to leave
or 0 to cancel.
Enter desired
extension number.
On-hook.
For a called extension
To check the left message and call back
PT/PS
While on-hook
Talk.
Off-hook.
Press MESSAGE
until the desired
extension appears.
To call back
PT/SLT/PS
OR
7
Off-hook.
2
0
Press MESSAGE or enter
Talk.
70 and then 2.
To clear message waiting indications left on your extension
PT/SLT/PS
7
Off-hook.
Enter
0
70.
0
Enter 0.
your
extension no.
Dial your
extension number.
C.Tone
On-hook.
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29
1.2 Making Calls
•
•
•
•
The Message button light or Message/Ringer Lamp shows the current status as follows:
Off: No message
Red on: You have a message.
The display shows the messages starting with the most recent call.
On your PT, you can establish one or more "Message for another extension" buttons.
These buttons can accept the message notification of other extensions or various
incoming call distribution groups.
In other words, you can monitor the message notifications of other telephones.
A single line telephone extension user will hear a special dial tone as the message waiting
notification when going off-hook.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Message button or Message for another extension button.
Executive Busy Override
The preprogrammed extension can call someone who is busy on the telephone and establish a threeparty conversation.
To join
PT/PS
Outside call
(CO)
Off-hook.
B. Tone
Press
corresponding CO.
PT/SLT/PS
Intercom call
While hearing a busy tone
3
Enter 3.
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User Manual
C.Tone
Talk.
3
C.Tone
Enter 3.
Talk.
1.2 Making Calls
For the joined extension
To talk to each party alternately
PT/PS
During a conversation
To continue
Talk to the
other party.
Press TRANSFER.
•
You can also deny others the possibility of joining your conversation (Default: Allow). Refer
to "1.7 Extension Settings".
Call Monitor
The preprogrammed extension can monitor another extension.
To monitor
PT/SLT/PS
5
extension no.
B.Tone
Dial extension
number.
Off-hook.
Enter 5.
DND Override
The preprogrammed extension can call someone who has set the DND feature.
PT/SLT/PS
While hearing the DND tone
1
Enter 1.
R.B.Tone
Talk.
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31
1.2 Making Calls
1.2.5
Alternate Calling—Ring/Voice
The caller can alternate the alerting method, either ring
or voice, when making an intercom call.
On the other hand, any extension can set the alerting
method, either ring or voice, when receiving an
intercom call.
Ringing (Default): You can call the other party
with a ring tone.
Voice-Calling: You can talk to the other party
immediately after confirmation tone.
Ring
Ring
Hello
OR
To change the method
PT/SLT/PS
After dialing
C.Tone
Enter
•
.
Talk.
If the called party uses a single line telephone or portable station, Voice-Calling is not
available.
This feature is not available when the called party’s telephone is in the Voice Call Deny
mode.
•
Customizing Your Phone
•
3.1.2 Settings on the Programming Mode—Alternate Receiving—Ring/Voice
Select the alerting method, either ring or the other party’s voice.
1.2.6
Calling without Restrictions
— Remote COS Access
Remote COS Access
You can use your calling privileges (Class of Service) at another extension. You may override
restrictions which have been set. To use this feature, an original extension number and an extension
PIN (Personal Identification Number) are required. You can make a call by entering a verified code
and verified code PIN. For the available verified code, ask your manager.
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User Manual
1.2 Making Calls
To call (Walking COS)
PT/SLT/PS
PIN: Personal Identification Number
4
Off-hook.
Enter
your
extension no.
extension PIN
Dial your
extension number.
Enter extension PIN
(max. 10 digits).
7
47.
C.Tone &
D.Tone
If a wrong extension PIN is
entered, you hear an alarm tone.
desired
phone no.
Dial desired
phone number.
Seize CO line before entering
outside phone number.
To call (Verified Code Entry)
PT/SLT/PS
PIN: Personal Identification Number
4
Off-hook.
Enter
verified code PIN
7
47.
C.Tone &
D.Tone
Enter verified code PIN
(max. 10 digits).
If a wrong verified code PIN is
entered, you hear an alarm tone.
verified code
Enter
.
Enter verified code
(max. 4 digits).
desired
phone no.
Dial desired
phone number.
Seize CO line before entering
outside phone number.
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33
1.2 Making Calls
1.2.7
Direct Inward System Access (DISA)
— Calling through DISA
Calling through DISA
When outside callers access extensions in the
PBX, a prerecorded message greets the caller and
gives information about how to access an
extension. You do not need the operator’s
assistance.
You may be able to access system features or call
an outside party with your password depending on
the security mode. Ask your manager for the mode
assigned to your PBX.
To call an extension
From Outside Telephone
PIN: Personal Identification Number
In No Security Mode/Trunk Security Mode
DISA
phone no.
desired
extension no.
R.B.Tone &
DISA message
Off-hook.
Dial DISA
phone number.
Dial desired
extension number.
In All Security Mode
your
extension no.
DISA
phone no.
Off-hook.
4
R.B.Tone &
DISA message
Dial DISA
phone number.
7
verified
code
Enter
47.
extension PIN
OR
verified code PIN
Enter extension PIN or
verified code PIN
(max.10 digits).
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User Manual
C.Tone &
D.Tone
OR
desired
extension no.
Dial desired
extension number.
Dial your extension number.
Or enter and then verified
code.
1.2 Making Calls
To call an outside party
PIN: Personal Identification Number
From Outside Telephone
In No Security Mode
DISA
phone no.
Off-hook.
outside
phone no.
R.B.Tone &
DISA message
Dial outside
phone number.
Dial DISA
phone number.
Seize CO line before dialing
outside phone number.
In Trunk Security Mode/All Security Mode
DISA
phone no.
Off-hook.
your
extension no.
4
R.B.Tone &
DISA message
Dial DISA
phone number.
Enter
7
OR
verified
code
47.
Dial your extension number.
Or enter and then verified
code.
extension PIN
OR
outside
phone no.
C.Tone &
D.Tone
verified code PIN
Enter extension PIN or
verified code PIN
(max.10 digits).
Dial outside
phone number.
Seize CO line before dialing
outside phone number.
To retry
From Outside Telephone
To dial a different number during a conversation with an outside party or
while hearing the ringback, reorder, or busy tone
DISA
message
Enter
.
phone no.
Dial phone number.
Dial a line access number as the first
digit when calling an outside party.
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35
1.2 Making Calls
WARNING
When you enable the Outside-to-Outside Call feature of DISA, and a third party
discovers the password (verified code PIN/extension PIN) of the PBX, there will be
a risk that they will make fraudulent phone calls using the telephone line, and the
cost will be charged to your own account. In order to avoid this problem, we
strongly recommend the following points:
a) Carefully maintain the secrecy of the PIN.
b) Specify a complicated PIN as long and random as you can make it.
c) Change the PIN frequently.
Time limit
Both parties will hear an alarm tone fifteen seconds before the specified time limit. To
extend, press any dial button except .
If Built-in Automated Attendant service is set, you can access the desired extension
simply by pressing a single digit (0-9) from the options given the prerecorded message.
•
•
•
1.2.8
Remote Setting
You can set the following features on your telephone from another extension or through DISA.
•
Call Forwarding (FWD)/Do Not Disturb (DND)
•
Changing the Log-in/Log-out Status of Extensions
•
Absent Message
•
Extension Lock
•
Time Service—Changing the Time Mode (Day/Night/Lunch/Break)
From another extension
PT/SLT/PS
PIN: Personal Identification Number
4
Off-hook.
Enter
7
47.
your
extension no.
extension PIN
Dial your
extension number.
Enter extension PIN
(max. 10 digits).
C.Tone &
D.Tone
If a wrong extension PIN is
entered, you hear an alarm tone.
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User Manual
desired
feature no.
Dial desired
feature number.
1.2 Making Calls
Through DISA
From Outside Telephone
DISA
phone no.
Off-hook.
PIN: Personal Identification Number
4
R.B.Tone &
DISA message
Dial DISA
phone number.
extension PIN
C.Tone &
D.Tone
Enter extension PIN
(max. 10 digits).
Enter
7
47.
your
extension no.
extension no.
Dial your
extension number.
desired
extension no.
feature no.
Dial desired
feature number.
If a wrong extension PIN is
entered, you hear an alarm tone.
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37
1.3 Receiving Calls
1.3
Receiving Calls
1.3.1
Answering Calls
PT/SLT/PS
Off-hook.
Talk.
Select one of the following methods:
· Lift the handset to receive the preferred line.
(Default: Ringing line is selected.)
· Press the SP-PHONE button.
· Press the flashing CO, INTERCOM or G-DN button directly.
· Press the Answer button.
•
The G-DN button light shows the current status as follows:
Off: Idle
Green on: The line is in use. (You are using the line.)
Red on: Your extension is in Log-out mode from the incoming call distribution group.
•
Hands-free operation
You can have a conversation in hands-free mode using the SP-PHONE button. You can
perform other tasks simultaneously.
Helpful hints for hands-free operation:
•
If it is difficult to hear the other party's voice;
Raise the sound level using the Speaker Volume Control.
If the other party has difficulty hearing you;
•
Lower the sound level.
Absorbing echoes;
•
Using this unit in a room which has curtains or carpeting or both.
•
To avoid missing part of the conversations;
If you and the other party speak at the same time, parts of your conversation will be
lost. To avoid this, speak alternately.
Customizing Your Phone
•
3.1.2 Settings on the Programming Mode—
Preferred Line Assignment—Incoming
Select the seized line when going off hook.
Alternate Receiving—Ring/Voice
Select the Calling method, either ring or the other party’s voice.
•
3.1.3 Customizing the Buttons
Create or edit a Group Directory Number (G-DN) button.
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User Manual
1.3 Receiving Calls
1.3.2
Hands-free Answerback
You can answer an incoming call without going off-hook as soon as the line is
connected. When an intercom call arrives, you will hear the caller talking without
the phone ringing. When an outside call arrives, you will hear the caller talking
after a preprogrammed number of rings. Hands-free Answerback for outside
calls requires System Programming. Consult your dealer.
To set/cancel
PT
While on-hook
Press
AUTO ANS.
•
•
1.3.3
The AUTO ANS button light shows the current status as follows:
Off: Not set
On: Set
For a PS user, refer to "Operating Instructions" for PS.
Call Pickup
— Call Pickup
— Call Pickup Deny
Call Pickup
You can answer an incoming call that is ringing at another extension or group from your phone without
leaving your desk.
The following types of pickup are available:
Group Call Pickup: Picks up a call within your group.
Directed Call Pickup: Picks up a specified extension’s call.
PT/SLT/PS
4
0
group no.
Group
OR
4
Off-hook.
1
extension no.
Directed
Enter 40 and then group number (2 digits).
Or enter 41 and then extension number.
C.Tone
Talk.
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39
1.3 Receiving Calls
If you receive a call waiting tone, you can ask a third party to pick up your second call
with Directed Call Pickup.
If there are multiple incoming calls for the same group, the longest waiting call is received
first.
•
•
Call Pickup Deny
You can deny or allow other people to pick up your calls.
PT/SLT/PS
1
7
2
0
0
Off-hook.
1.3.4
Enter
Deny
OR
720.
Allow
C.Tone
On-hook.
Enter 1 to deny
or 0 to allow.
Trunk Answer From Any Station (TAFAS)
You can be notified of incoming outside calls through an external speaker. These calls can be
answered from any extension.
Through an external speaker
PT/SLT/PS
While hearing a tone
4
Off-hook.
•
1.3.5
Enter
2
42.
1
Enter 1.
C.Tone
Talk.
You can also receive a paging announcement via a speaker with this operation.
Answer/Release Button
The Answer and Release buttons are convenient for operators using headsets.
With the Answer button, you can answer all incoming calls.
With the Release button, you can disconnect the line during or after a
conversation, or complete transferring a call.
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User Manual
1.3 Receiving Calls
To answer
PT
(Answer)
Talk.
Press Answer.
To transfer a call
PT
During a conversation
(DSS)
OR
desired
phone no.
Press TRANSFER.
Press DSS or dial
desired phone number.
The called
party answers.
(Release)
Press Release.
Seize CO line before
dialing outside phone number.
To talk to a waiting caller
PT
While hearing call waiting tone
(Answer)
Press Answer.
Talk.
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41
1.3 Receiving Calls
To transfer an outside call to an extension with a one-touch operation
PT
During a conversation
(DSS)
The called
party answers.
Press DSS.
(Release)
Press Release.
The other party is placed on hold and the
destination extension is called immediately.
To end a conversation
PT
During a conversation
(Release)
Press Release.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit an Answer button or a Release button.
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User Manual
1.4 During a Conversation
1.4
During a Conversation
1.4.1
Call Transfer
— Transferring to an Extension on the PBX
— Transferring to an Outside Party Using the PBX Service
•
•
You can transfer a held call without talking by going on-hook.
If a call is not retrieved within a specified time, you will hear an alarm as a reminder. And,
if an outside call is not answered within a specified time, it is automatically disconnected.
If you hear an alarm tone, the destination extension did not answer the call. Answer the
call.
Transferring to an Extension on the PBX
To transfer
PT/PS
During a conversation
(DSS)
OR
C.Tone
Press TRANSFER.
extension no.
Press DSS or dial
extension number.
Talk.
On-hook.
You do not have to inform the destination
extension about where the call has been
transferred from. This can be disregarded.
SLT
During a conversation
extension no.
C.Tone
Press Recall/
hookswitch.
Dial extension
number.
Talk.
On-hook.
You do not have to inform the destination
extension about where the call has been
transferred from. This can be disregarded.
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43
1.4 During a Conversation
To transfer with one-touch (One-touch Transfer)
PT/PS
During a conversation
(DSS)
Press DSS.
On-hook.
Talk.
You do not have to inform the destination
extension about where the call has been
transferred from. This can be disregarded.
•
Even if the transferred party does not answer, you can go on-hook.
Transferring to an Outside Party Using the PBX Service
Some extensions may be restricted from performing this feature.
PT/PS
During a conversation
CO line
C.Tone
Press TRANSFER.
Seize CO line.
outside
phone no.
Dial outside
phone number.
Talk.
On-hook.
The call is transferred.
SLT
During a conversation
CO line
C.Tone
Press Recall/
hookswitch.
Seize CO line.
outside
phone no.
Dial outside
phone number.
Talk.
On-hook.
The call is transferred.
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User Manual
1.4 During a Conversation
Time limit
Both the caller and the transferred party will hear an alarm tone fifteen seconds before a
specified time period.
To return to the held call before the destination answers, press the TRANSFER
button, corresponding CO, G-DN or INTERCOM button, or the hookswitch.
•
•
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Direct Station Selection (DSS) button.
1.4.2
Call Hold
— Call Hold
— Call Park
•
If a call is not retrieved within a specified time, you will hear an alarm as a reminder.
And, if an outside call is not answered within a specified time, it is automatically
disconnected.
Call Hold
There are two types of hold. The difference between them is that other people can retrieve your held
call (Regular Hold) or not (Exclusive Call Hold). As they can be alternated, ask your manager what
the current mode is.
Call Hold
PT/PS
During a conversation
OR
5
C.Tone
0
C.Tone
On-hook.
Press HOLD, or press TRANSFER and
then enter 50.
SLT
During a conversation
5
Press Recall/
hookswitch.
Enter
0
50.
C.Tone
On-hook.
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45
1.4 During a Conversation
Call Hold Retrieve
PT/SLT/PS
At the holding extension (Call Hold Retrieve)
(CO)
OR
OR
0
5
Off-hook.
Talk.
Press flashing CO
or INTERCOM,
or enter 50.
To retrieve an outside call from another extension—only Regular Hold
(Call Hold Retrieve–Specified with a held line number)
(CO)
OR
5
Off-hook.
3
Press CO, or enter
number (3 digits).
C.Tone
held line no.
Talk.
53 and then held line
To retrieve an intercom call or outside call from another extension—only Regular Hold
(Call Hold Retrieve–Specified with a holding extension number)
(DSS)
5
1
OR
holding
extension no.
Off-hook.
•
•
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User Manual
Enter
51.
Press DSS or dial
holding extension
number.
C.Tone
Talk.
The CO or INTERCOM button light shows the current status as follows:
— Regular Hold mode
Flashing green slowly: Your held call
Flashing red: Another extension’s held call
— Exclusive Call Hold mode
Flashing green rapidly: Your held call
Red on: Another extension’s held call
Hold Mode Change (PT only)
After pressing the HOLD button, if you press the HOLD button again, the status switches
from the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call
Hold mode to the Regular Hold mode.
1.4 During a Conversation
•
For simple operation, you can automatically hold a call by pressing another CO, G-DN
or INTERCOM button, only if preprogrammed. (Automatic Call Hold) Consult your
dealer.
Call Park
You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve
the parked call. You can use this feature as a transferring feature.
A call can be put into either a specified parking zone (Specified) or any idle parking zone (Auto). If a
Call Park button and Call Park (Automatic Park Zone) button have been established, you can select
either way to park by simply pressing the corresponding button.
When a call is parked automatically, or more than one call has been parked at the same time, you
need to specify the parking zone number to retrieve the required call.
To set
PT/PS
During a conversation
(Call Park)
Press Call Park.
PT/PS
During a conversation
parking zone no. Specified
5
2
OR
C.Tone
Auto
Press TRANSFER.
Enter
52.
Enter a specified parking
zone number (2 digits) or press
to park at an idle parking zone
automatically.
On-hook.
If you hear a busy tone, enter another
parking zone number or press again.
SLT
During a conversation
5
Press Recall/
hookswitch.
Enter
2
52.
parking zone no.
C.Tone
Enter a specified parking
zone number (2 digits).
On-hook.
If you hear a busy tone, enter another
parking zone number.
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1.4 During a Conversation
Call Park Retrieve
PT/PS
(Call Park)
Press a flashing Call Park.
PT/SLT/PS
5
Off-hook.
Enter
2
52.
stored parking
zone no.
Dial stored parking
zone number (2 digits).
C.Tone
Talk.
•
If a call is parked automatically, confirm the parking zone number on the display.
•
If you hear a reorder tone when retrieving a parked call, there is no held call. Confirm
the stored parking zone number.
After you park a call, you can perform other operations.
•
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Call Park button or Call Park (Automatic Park Zone) button.
1.4.3
Call Splitting
When talking to one party while the other party is on hold, you can swap the calls back and forth
(alternately).
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1.4 During a Conversation
To alternate between the parties leaving one party on hold temporarily
PT/PS
During a conversation
(DSS)
OR
C.Tone
Press
TRANSFER.
extension no.
Press DSS or dial the other
party's extension number.
Talk to the
other party.
Press
TRANSFER.
Talk to the
original party.
The other party will be on hold.
SLT
During a conversation
extension no.
C.Tone
Press Recall/
hookswitch.
Dial the other party's
extension number.
Talk to the
other party.
Press Recall/
hookswitch.
Talk to the
original party.
The other party will be on hold.
To leave the conversation and then let the two parties talk
PT/PS
During a conversation
(DSS)
OR
C.Tone
Press TRANSFER.
extension no.
Press DSS or dial the other
party's extension number.
Talk to the
other party.
Press TRANSFER.
On-hook.
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1.4 During a Conversation
SLT
During a conversation
extension no.
C.Tone
Press Recall/
hookswitch.
1.4.4
Dial the other party's
extension number.
Talk to the
other party.
Press Recall/
hookswitch.
On-hook.
Call Waiting
— Answering Call Waiting in the PBX
— Answering Call Waiting from the Telephone Company
Answering Call Waiting in the PBX
During a conversation, a call waiting tone through the speaker or the handset occurs when an outside
call has been received or another extension is letting you know a call is waiting. You must activate this
feature to use it. (Default: Enable—Tone)
You can answer the second call by disconnecting (1) or holding (2) the current call.
1. To disconnect the current call and then talk to the new party
PT/SLT/PS
While hearing a tone
On-hook.
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Off-hook.
Talk to the
new party.
1.4 During a Conversation
2. To hold the current call and then talk to the new party
PT/PS
While hearing a tone
(CO)
OR
Press CO or
INTERCOM.
Press HOLD.
Talk to the
new party.
Disregard this step if both
parties are extensions.
SLT
While hearing a tone
0
5
C.Tone
Press Recall/hookswitch.
Enter
Talk to the
new party.
50.
After talking to the new party (second call), you can disconnect (2.1) or hold (2.2) it and then
retrieve the first call.
2.1 To disconnect the second call and then talk to the original party
PT/PS
During a conversation
(CO)
OR
On-hook.
Off-hook.
Talk to the
original party.
Press CO or
INTERCOM.
PT/SLT/PS
During a conversation
0
5
C.Tone
On-hook.
Off-hook.
Enter
50.
Talk to the
original party.
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1.4 During a Conversation
2.2 To hold the second call and then talk to the original party
After holding it, you can talk to the original party. Then, you can disconnect it and then talk to the new
party again.
PT/PS
During a conversation
(CO)
OR
Press HOLD.
Talk to the
original party.
Press CO or
INTERCOM.
Disregard this step if both
parties are extensions.
(CO)
OR
On-hook.
Talk to the
new party.
Press CO or
INTERCOM.
Off-hook.
SLT
During a conversation
0
5
C.Tone
Press Recall/hookswitch.
Enter
Talk to the
original party.
50.
0
5
C.Tone
On-hook.
•
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Off-hook.
Enter
50.
Talk to the
new party.
The caller’s name or number is displayed for five seconds in ten second intervals while
waiting to be answered.
1.4 During a Conversation
Customizing Your Phone
•
3.1.2 Settings on the Programming Mode—Call Waiting Tone Type Selection
If you select "Tone 1", you will hear the same tone for Call Waiting from an outside
party and an extension. If you select "Tone 2", you will hear different tones for Call
Waiting from an outside party and an extension.
15 s
Default
(Tone 1)
Special Tones
(Tone 2)
5s
OR
Answering Call Waiting from the Telephone Company
This is an optional telephone company service. You can receive a call waiting tone and the caller’s
information. For details, consult your telephone company.
PT/PS
While hearing a tone
PT/SLT/PS
While hearing a tone
FLASH/RECALL
OR
OR
6
0
Press FLASH/
RECALL.
Press TRANSFER
or Recall/hookswitch.
•
•
1.4.5
Enter
60.
To return to the original party, repeat the operation.
In this case, FLASH/RECALL button on proprietary telephones is in the External Feature
Access (EFA) mode.
Multiple Party Conversation
— Conference
— Unattended Conference
— Leaving 3-Party Conference
— Privacy Release
Conference
You can add one or more parties to your conversation.
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1.4 During a Conversation
PT/PS
During a conversation
desired
phone no.
OR
Press CONF
or TRANSFER.
Dial desired
phone number.
C.Tone
Talk to the
new party.
Talk with
multiple parties.
Press CONF.
Seize CO line before
dialing outside phone number.
PT/PS
During a conversation
desired
phone no.
Press TRANSFER.
Dial desired
phone number.
Seize CO line before
dialing outside phone number.
Talk with multiple parties.
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3
Talk to the
new party.
Press TRANSFER.
Enter 3.
C.Tone
1.4 During a Conversation
SLT
During a conversation
desired
phone no.
Press Recall/
hookswitch.
Dial desired
phone number.
3
Talk to the
new party.
Press Recall/
hookswitch.
C.Tone
Enter 3.
Seize CO line before
dialing outside phone number.
Talk with multiple parties.
To add four or more parties to a conference
PT/PS
During a conversation
To continue
desired
phone no.
Press CONF.
Dial desired
phone number.
C.Tone
Talk.
Press CONF.
Talk.
Seize CO line before
dialing outside phone number.
To talk alternately on three-party conversation
PT/PS
During a conversation
Press TRANSFER.
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1.4 During a Conversation
SLT
During a conversation
Press Recall/hookswitch.
•
•
During a three-party conversation, when you press TRANSFER, Recall/hookswitch, you
can talk to the party who had a conversation previously. If you want to talk to the third party,
press TRANSFER, Recall/hookswitch again.
You can have a conference with maximum eight parties (comprising intercom or CO lines)
simultaneously.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Conference button.
Unattended Conference
The other parties can continue their conversation.
To leave a conference
PT/PS
During 3- to 7-party conference
Press CONF.
On-hook.
To return while others are talking
PT
(CO)
OR
Press flashing green CO or INTERCOM.
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1.4 During a Conversation
To complete a conversation
PT/SLT/PS
During a conversation
On-hook.
•
Time limit
Both parties will hear an alarm tone before a specified timeout. The originating extension
will hear an alarm tone before timeout. The call is disconnected when the time runs out
unless the originating extension returns to the conference.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Conference button.
Leaving 3-Party Conference
The other two parties can continue their conversation.
To leave a conference
PT/PS
During 3-party conference
Press TRANSFER.
On-hook.
SLT
During 3-party conference
Press Recall/hookswitch.
On-hook.
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1.4 During a Conversation
To complete a conversation
PT/SLT/PS
During a conversation
On-hook.
Privacy Release
You can let a third party join your current outside call.
To set
PT/PS
During a conversation
(S-CO)
Press green
S-CO.
Ask the third party to perform the step below.
C.Tone
(S-CO)
Press flashing green
S-CO within 5 seconds.
Talk.
A three-party conversation
is now established.
To prolong,
press S-CO again.
•
1.4.6
Only an S-CO button can be used for this operation.
Mute
You can disable the microphone or the handset to consult privately with others
in the room while listening to the other party on the phone through the speaker
or the handset.
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1.4 During a Conversation
To set/cancel
PT
During a conversation
Press MUTE.
•
1.4.7
The AUTO ANS/MUTE button light shows the current status as follows:
Off: Normal
Flashing red: Mute
Headset Operation
You can have a conversation using a headset.
To talk using the headset
PT
SP-PHONE
SP
Press SP-PHONE.
To use the handset during a conversation using the headset
PT
Off-hook.
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1.5 Absence Settings
1.5
Absence Settings
1.5.1
Call Forwarding
— Call Forwarding (FWD)
Call Forwarding (FWD)
You can have your incoming calls forwarded to a
specified destination.
All Calls:
All calls are forwarded. Preset extensions may
also forward from their own receiving group.
Busy:
All calls are forwarded when your extension is
busy.
No Answer:
All calls are forwarded when you do not answer
the call within a specified time period.
Busy/No Answer (BSY/NA):
All calls are forwarded when you do not answer
within a specified time period or when your
extension is busy.
Follow Me (From):
If you fail to set the above-mentioned "All Calls" to
forward before you leave your desk, you can set
the same feature from the destination extension.
•
•
•
•
You can set the voice mail floating extension number as a forward destination to receive
calls into your mailbox.
You can set your mobile telephone as the forward destination. The voice mail can be used
to receive calls if you are unable to answer.
Incoming calls can be forwarded up to four times.
Boss & Secretary feature
The extension which has been set as the destination can call the forwarding extension.
<Example>
Call
Forwarding
extension
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Forward
set
destination
1.5 Absence Settings
To set/cancel
PT/SLT/PS
0
Both Calls
OR
1
7
1
Outside Calls
OR
Intercom Calls
2
Off-hook.
Enter
71.
Enter 0 to 2 as
you desire.
0
Cancel
2
All Calls
3
Busy
4
No Answer
5
Busy/No Answer
Enter required
number.
For "Cancel",
go on-hook directly.
destination
extension no.
OR
C.Tone
outside
CO line
phone no.
access no.
(Max. 32 digits)
Enter destination extension number.
Or enter CO line access number
and then outside phone number.
Enter #.
On-hook.
To set from another extension
PT/SLT/PS
0
Both Calls
OR
1
1
7
2
Off-hook.
Enter
your
extension no.
Enter your
extension number.
•
Outside Calls
OR
71.
7
8
Follow Me
Follow Me Cancel
Intercom Calls
Enter 0 to 2 as
you desire.
Enter 7 or 8.
C.Tone
On-hook.
When using a proprietary telephone, you can set or cancel Call Forwarding by pressing
the FWD/DND button (fixed button) instead of " 710".
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1.5 Absence Settings
To set the timer for "No Answer" and "Busy/No Answer"
PT/SLT/PS
7
1
Enter
Off-hook.
time
3
C.Tone
713.
On-hook.
Enter time
(seconds [2 digits]).
Call Forwarding (FWD) for your Incoming Call Distribution Group
PT/SLT/PS
ICD Group: Incoming Call Distribution Group
4
Both Calls
1
OR
1
7
5
Outside Calls
OR
6
Off-hook.
Enter
71.
Set
ICD Group
extension no.
OR
0
Cancel
Intercom Calls
Enter 4 to 6 as
you desire.
Enter 1 to set
or 0 to cancel.
Enter ICD Group
extension number.
For "Cancel",
go on-hook directly.
destination
extension no.
OR
outside
CO line
phone no.
access no.
(Max. 32 digits)
Enter destination extension number.
Or enter CO line access number
and then outside phone number.
•
•
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User Manual
C.Tone
Enter #.
On-hook.
The FWD/DND button light shows the current status as follows:
Off: Both features are not set.
Flashing red slowly: FWD mode
Red on: DND mode
The Group FWD button light shows the current status as follows:
Off: No set
Red on: FWD mode
1.5 Absence Settings
•
The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting
Mode. Ask your manager what mode your system is in if you are not sure.
(1) When in the FWD/DND Cycle Switch Mode:
Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting
as shown below:
FWD
DND
Off
(2) When in the FWD/DND Setting Mode:
•
•
Pressing the FWD/DND button (fixed button) while in idle status will take you directly
to the programming mode for the FWD/DND setting.
(Refer to "3.1.2 Settings on the Programming Mode".)
Note
A FWD/DND button (customized button) is always in FWD/DND Cycle Switch Mode: the
mode cannot be changed.
Transferred outside calls are also forwarded to the destination assigned for outside calls.
When intercom calls are set to be handled differently from outside calls (forwarding type,
forward destination), we recommend establishing buttons for both FWD/DND—Outside
calls and FWD/DND—Intercom calls, and/or Group FWD—Outside calls and Group
FWD—Intercom calls, because:
a) the light patterns of the FWD/DND—Both calls button (including FWD/DND button
[fixed button]) and the Group FWD—Both calls button will indicate the setting for
either outside calls or intercom calls, but not both.
Note
The FWD icon on PS display reflects the setting for outside calls only.
b) pressing the FWD/DND—Both calls button (including FWD/DND button [fixed button])
or the Group FWD—Both calls button will not change the FWD or DND mode for
intercom calls and outside calls separately.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons, or Group
FWD (Both calls, Outside calls, Intercom calls) buttons.
1.5.2
Absent Message
You can show the reason you do not answer, if the caller uses a Panasonic display proprietary
telephone. There are eight preprogrammed messages and one for your personal message (16
characters). The selected message is shown on the display of your telephone.
Message no.
Message (Example)
1
Will Return Soon
2
Gone Home
3
At Ext %%%% (Extension number)
4
Back at %%:%% (Hour:Minute)
5
Out until %%/%% (Month/Day)
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1.5 Absence Settings
Message no.
6
Message (Example)
In a Meeting
7
8
A message assigned for each extension.
(Personal Absent Message)
9
To set
PT/SLT/PS
7
Enter
Off-hook.
#
5
0
750.
1
2
3
4
5
6
7
8
9
Will Return Soon
Gone Home
At Ext %%%% +
Back at %%:%% +
Out until %%/%% +
In a Meeting
Extension no.
Hour : Minute
Month / Day
Enter required number.
C.Tone
Enter #.
On-hook.
To cancel
PT/SLT/PS
Off-hook.
•
5
Enter
750.
0
0
Enter 0.
C.Tone
On-hook.
Enter the desired value in the "%" positions. You must enter the correct number of
characters as represented by the "%" using 0 to 9 or .
The default messages can be changed. Consult your dealer.
To create your personal message (Message no. 9), refer to "3.1.2 Settings on the
Programming Mode".
•
•
1.5.3
7
Extension Lock
You can lock your extension so that other users cannot make inappropriate outside calls.
This feature is also known as Electronic Station Lockout.
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1.5 Absence Settings
To lock
PT/SLT/PS
7
7
1
C.Tone
Off-hook.
Enter
Enter 1.
77.
On-hook.
To unlock
PT/SLT/PS
PIN: Personal Identification Number
7
Off-hook.
•
•
•
Enter
7
77.
0
extension PIN
Enter 0.
Enter extension PIN
(max. 10 digits).
C.Tone
On-hook.
If you forget the extension PIN or cannot unlock your phone, consult your manager.
He can clear your extension PIN. Then, you can set the new PIN and unlock your
extension by entering it.
If your extension is locked by this feature, it cannot perform features as follows:
— Making outside calls
— Changing the call forwarding destination
If you do not set extension PIN, you cannot lock and unlock.
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1.6 Paging
1.6
Paging
1.6.1
Paging
— Group Paging
— Paging and then Transferring a Call
Group Paging
You can make a voice announcement to proprietary telephones or external speakers or both in the
preset group simultaneously.
To page
PT/SLT/PS
3
Off-hook.
•
Enter
paging group
no.
3
33.
Wait for an
answer
C.Tone
Dial paging group
number (2 digits).
Announce.
Talk.
If the group which you paged is already being used for paging, you hear a busy tone.
Paging and then Transferring a Call
PT/SLT/PS
During a conversation
OR
OR
Press TRANSFER or
Recall/hookswitch.
3
Enter
paging group
no.
3
33.
C.Tone
Dial paging group
number (2 digits).
The other party is
placed on hold.
Wait for an
answer
Talk.
On-hook.
The held party and the paged extension are
connected and start a conversation.
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Announce.
1.6 Paging
•
1.6.2
After you go on-hook, the caller can talk to the person who answers the page.
Answering/Denying a Paging Announcement
To answer
PT
4
Off-hook.
Enter
3
C.Tone
Talk.
43.
Paging Deny
PT
1
7
2
1
0
Off-hook.
Enter
721.
Deny
OR
Allow
Enter 1 or 0.
C.Tone
On-hook.
•
The following are extensions that cannot receive a paging announcement:
— Portable station
— Single line telephone
— Proprietary telephone that is ringing or busy
— Proprietary telephone in Paging Deny mode
— Proprietary telephone in DND mode
•
Even if the announcement is not paging your extension, you can answer it, if it is paging
your group.
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1.7 Extension Settings
1.7
Extension Settings
1.7.1
Timed Reminder
You can receive an alarm at your telephone to remind you of a meeting, appointment or as a wakeup call. The alarm can occur either once or daily (every day until canceled) at a preset time.
When you go off–hook to answer, you will hear a special dial tone or prerecorded message.
To set
PT/SLT
0
12 H:
7
Off-hook.
6
1
760.
Enter
0
0
hour/minute
C.Tone
On-hook.
Enter 0 for once
or 1 for daily.
To cancel
PT/SLT
7
Enter
Off-hook.
6
760.
To stop or answer the ringback
PT/SLT
OR
Press INTERCOM or off-hook.
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PM
Enter hour (01-12) and minute (00-59) and then
0 for AM or 1 for PM.
Or enter hour (00-23) and minute (00-59).
OR
Daily
1
24 H:
AM
OR
OR
Enter 1.
Once
1
hour/minute
0
0
Enter 0.
C.Tone
On-hook.
1.7 Extension Settings
To confirm
PT
Press TRANSFER
several times.
•
•
The alarm keeps ringing for preprogrammed seconds.
If you receive an incoming call during ringback, the ringing starts after the ringback
stops.
If you are having a conversation exceeding alarm ringing period, the ringback will
start after your conversation.
•
1.7.2
Do Not Disturb (DND)
You may set this feature when you are in a meeting or busy.
To set/cancel
PT/SLT/PS
0
Both Calls
OR
7
1
1
OR
2
Off-hook.
•
Enter
71.
Outside Calls
Intercom Calls
Enter 0 to 2 as you desire.
1
Set
OR
0
Cancel
Enter 1 to set
or 0 to cancel.
C.Tone
On-hook.
When using a proprietary telephone, you can set or cancel Do Not Disturb by pressing the
FWD/DND button (fixed button) instead of " 710".
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1.7 Extension Settings
•
The FWD/DND button light shows the current status as follows:
Off: Both features are not set.
Flashing red slowly: FWD mode
Red on: DND mode
The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting
Mode. Ask your manager what mode your system is in if you are not sure.
•
(1) When in the FWD/DND Cycle Switch Mode:
Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting
as shown below:
FWD
DND
Off
(2) When in the FWD/DND Setting Mode:
Pressing the FWD/DND button (fixed button) while in idle status will take you directly
to the programming mode for the FWD/DND setting.
(Refer to "3.1.2 Settings on the Programming Mode".)
Note
A FWD/DND button (customized button) is always in FWD/DND Cycle Switch Mode: the
mode cannot be changed.
If your extension has set this feature, a calling extension will hear DND tone.
If this feature is set, the Call Forwarding (FWD) feature does not work.
Specified extensions can override this feature and call DND extensions (DND Override).
When intercom calls are set to be handled differently from outside calls (DND set/cancel),
we recommend establishing buttons for both FWD/DND—Outside calls and FWD/DND—
Intercom calls, because:
•
•
•
•
a) the light patterns of the FWD/DND—Both calls button (including FWD/DND button
[fixed button]) will indicate the setting for either outside calls or intercoms calls, but not
both.
Note
The DND icon on PS display reflects the setting for outside calls only.
b) pressing the FWD/DND—Both calls button (including FWD/DND button [fixed button])
will not change the FWD or DND mode for intercom calls and outside calls separately.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons.
1.7.3
Call Waiting
During a conversation, you can be informed of a call waiting with a tone through your built-in speaker
or handset. (Default: Enable—Tone)
Call Waiting Tone:
a waiting tone through the built-in speaker of PT/handset of SLT. To change the tone from PT,
refer to "3.1.2 Settings on the Programming Mode".
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1.7 Extension Settings
To set/cancel for intercom calls
PT/SLT/PS
0
7
3
1
1
Off-hook.
Enter
No tone
OR
731.
Tone
C.Tone
Enter 0 or 1.
On-hook.
To set/cancel for outside calls
PT/SLT/PS
0
7
3
2
1
Off-hook.
1.7.4
Enter
No tone
OR
OR
732.
Tone
C.Tone
On-hook.
Enter 0 or 1.
Executive Busy Override Deny
PT/SLT/PS
1
7
3
3
0
Off-hook.
•
1.7.5
Enter
733.
Prevent
OR
Allow
C.Tone
Enter 1 to prevent
or 0 to allow.
On-hook.
Some extensions may be prohibited from performing this feature.
Background Music (BGM)
You can listen to the background music through your telephone speaker while
on-hook. An external music source, such as a radio, can be connected.
If your extension becomes busy (off-hook, making or receiving a call etc.), the
music stops temporarily. When you go back on-hook, the music starts again.
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1.7 Extension Settings
To select and set/cancel
PT
1
7
5
1
Set
OR
0
Off-hook.
1.7.6
Enter
751.
Cancel
C.Tone
On-hook.
Enter 1 to set
or 0 to cancel.
Data Line Security
You can protect the line against audible notification tones, such as a call waiting tone during a
conversation. Set this feature if your extension has a data communication device, such as a computer
or fax machine connected to ensure secure data transmission.
To set/cancel
PT/SLT/PS
1
7
3
0
0
Enter
Off-hook.
1.7.7
730.
Set
OR
Cancel
Enter 1 to set
or 0 to cancel.
Time Service
You can check the current status of the Time Service on the
display.
PT
While on-hook
OR
(Time Service
(Day/Night/
Lunch/Break))
Press TRANSFER or Time Service
(Day/Night/Lunch/Break).
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C.Tone
On-hook.
1.7 Extension Settings
•
The Time Service (Day/Night/Lunch/Break) button light always shows the current status
as follows:
Off: Day mode
Green on: Lunch mode
Flashing Green: Break mode
Red on: Night mode
Flashing Red: Holiday mode
Any extension user except the managers can check the current status by pressing the
Time Service (Day/Night/Lunch/Break) button.
•
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Time Service (Day/Night/Lunch/Break) button.
1.7.8
Wireless XDP Parallel Mode
Your PS can be used in parallel with a PT or SLT.
When in this mode, incoming calls to a wired telephone also ring the paired PS.
To set
PS
4
Press TALK.
Enter
8
48.
1
extension no.
Enter 1.
Enter extension number
of the paired telephone.
C.Tone
Press CANCEL.
To cancel
PS
4
Press TALK.
•
•
Enter
8
48.
0
Enter 0.
C.Tone
Press CANCEL.
Some wired telephones are prohibited from using this feature.
If you go off-hook while your paralleled telephone is in use, the call will switch over to
you.
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1.7 Extension Settings
1.7.9
Extension Feature Clear
You can reset the settings of the following features on your extension to the default settings with one
operation.
This feature is also known as Station Program Clear.
Features
Default Setting
Off
Hot Line*
Message Waiting—(All the messages that have been left by other extension users) Off
Call Pickup Deny
Allow
Call Forwarding (FWD)*
Off
Absent Message
Off
Paging Deny
Allow
Timed Reminder
Cleared
Do Not Disturb (DND)*
Off
Call Waiting*
Enable—Tone
Executive Busy Override Deny
Allow
BGM
Off
Data Line Security
Off
Log-in/Log-out
Log-in
* These features may not be reset depending on the system programming.
PT/SLT/PS
7
Off-hook.
•
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Enter
9
790.
0
C.Tone
On-hook.
After performing Extension Feature Clear, the setting of Call Waiting becomes "Enable—
Tone". In this case, dial tone 2 will be heard when you go off-hook.
1.8 Call Center
1.8
Call Center
1.8.1
Log-in/Log-out, Wrap-up
You can control your status in an incoming call
distribution group. When in the Log-out mode,
incoming calls to the group will not ring at your
extension. When you return, calls will again ring at
your extension. (Default: Log-in)
Even if your extension is logged-in, you can have a
specified time period (wrap-up time) when you will not
receive calls after completing a previous call. This
time can be used for you to write a report and so on.
You can also manually select "Not Ready" mode to
temporarily leave a distribution group.
Log-out
Log-in
Talk.
Ready
Wrap-up
Not Ready
To set Log-in/Log-out
ICD Group: Incoming Call Distribution Group
PT/SLT/PS
0
7
3
6
1
Off-hook.
Enter
ICD Group
extension no.
Log-out
OR
736.
Log-in
Enter 0 or 1.
Specified
OR
C.Tone
All
Enter ICD Group
extension number or
On-hook.
.
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1.8 Call Center
ICD Group: Incoming Call Distribution Group
PT/PS
While on-hook
ICD Group
extension no.
(Log-in/Log-out)
Specified
OR
All
Press Log-in/Log-out.
Enter ICD Group extension
number or .
PT/PS
While on-hook
(Log-in/Log-out
of a Specified Group)
Press Log-in/Log-out of a Specified Group.
To enter/leave the Not Ready mode
PT/SLT/PS
1
7
3
5
0
Off-hook.
Enter
735.
Not Ready
OR
Ready
Enter 1 or 0.
C.Tone
On-hook.
To set/cancel the Not Ready mode or to leave the Wrap-up mode (To enter the Ready
mode)
PT/PS
While on-hook
(Wrap-up)
Press red or flashing red Wrap-up.*
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1.8 Call Center
•
•
•
•
•
* The status will be as follows:
Ready
Not Ready
Not Ready
Ready
Wrap-up
Not Ready
The Log-in/Log-out of a specified group button light shows the current status as follows:
Off: Log-in mode
Red on: Log-out mode
The Wrap-up button alternates the setting of Wrap-up mode, Not Ready mode or Ready
mode.
The Wrap-up button light shows the current status as follows:
Off: Ready mode
Red on: Not Ready mode
Flashing red: Wrap-up mode
In Wrap-up mode/Not Ready mode, your extension does not receive calls through any
group, even if it belongs to multiple groups.
There may be at least one extension in the incoming call distribution group that is in the
Log-in mode.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Log-in/Log-out button, a Log-in/Log-out of a specified group button or
a Wrap-up button.
1.8.2
Manual Queue Redirection
When your incoming call distribution group is busy and other outside calls arrive, the arriving calls are
put in a waiting queue.
Extensions can check the status of the queue with the Hurry-up button light, and forward the longest
waiting call in the queue to a preset destination manually.
This feature is also known as Hurry-up Transfer.
To forward the waiting call
PT/PS
(Hurry-up)
Press red or flashing red Hurry-up.
•
The Hurry-up button light shows the current status as follows:
Off: No waiting call.
Red on: Some calls are waiting.
Flashing red: The number of calls exceeds the manual queue redirection level.
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1.8 Call Center
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Hurry-up button.
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1.9 User-supplied Equipment
1.9
User-supplied Equipment
1.9.1
Doorphone/Door Opener
You can talk to a person at the door through the doorphone. Preprogrammed extensions or an outside
party can receive the calls from the doorphone. You can open the door.
— Doorphone Call
— Door Open
Doorphone Call
To call from the doorphone
Doorphone
C.Tone
Talk.
Press doorphone
button.
To answer a call from the doorphone
PT/SLT/PS
Off-hook.
To call the doorphone
PT/SLT/PS
3
Off-hook.
•
Enter
1
31.
doorphone no.
C.Tone
Enter doorphone
number (2 digits).
Talk.
If no one answers a doorphone call within a specified time period, the call is canceled.
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1.9 User-supplied Equipment
Door Open
Some extensions may be prohibited from using this feature.
From a specified extension
PT/SLT/PS
5
Off-hook.
Enter
5
55.
doorphone no.
C.Tone
Enter doorphone
number (2 digits).
On-hook.
From any extension while talking to the doorphone
PT/SLT/PS
5
C.Tone
Enter 5.
•
1.9.2
On-hook.
The door open will be triggered for a specified time period.
Host PBX
— External Feature Access (EFA)
External Feature Access (EFA)
You can access special features (e.g., Call Waiting) offered by a host PBX or telephone company.
This feature is only effective for an outside call.
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1.9 User-supplied Equipment
<Example> To hold the current call and then talk to the new party
PT/PS
SLT
While hearing a tone
While hearing a tone
FLASH/RECALL
OR
desired service
code
(EFA)
6
0
desired service
code
OR
6
0
Press FLASH/RECALL or EFA.
Or press TRANSFER and
then enter 60.
•
•
Enter desired
service code.
Press Recall/
hookswitch.
Enter
60.
Enter desired
service code.
In this case, FLASH/RECALL button on a proprietary telephone is in the External Feature
Access (EFA) mode.
Regarding the service code, consult your dealer.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit an External Feature Access (EFA) button.
1.9.3
Voice Processing System
You or an outside party can access the Voice Processing System from a telephone.
— Call Forwarding to Voice Mail (Voice Mail Integration)
If your PBX has a Panasonic Voice Processing System connected (e.g., KX-TVS series) using digital
integration, the following features are also available:
— Live Call Screening (LCS)
— Two-way Record
Call Forwarding to Voice Mail (Voice Mail Integration)
— To forward your calls to your mailbox
— To transfer a call to a mailbox
— To listen to messages
If you cannot answer calls, you can forward them to your mailbox. You can select the type of incoming
calls (Intercom Calls/Outside Calls/Both Calls). If your telephone has a Message button, the Message
light turns on and lets you know you have messages. Even if a Message button is not provided, you
will hear an indication tone* when going off-hook.
You can also transfer received outside calls to a mailbox so that calling parties can leave messages.
If you create a Voice Mail Transfer button on your phone, the transfer is done without knowing the
mailbox number (Voice Mail Transfer).
The duration for recording depends on the voice processing system.
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1.9 User-supplied Equipment
To forward your calls to your mailbox
PT/SLT/PS
0
Both Calls
OR
7
1
1
Outside Calls
OR
2
Off-hook.
71.
Enter
Intercom Calls
Enter 0 to 2 as you desire.
voice mail floating
extension no.
#
Enter voice mail floating
extension number.
Enter #.
C.Tone
On-hook.
PT/PS
During a conversation
(DSS)
OR
desired
extension no.
Press Voice Mail
Transfer.
Press DSS or enter desired
extension number.
To listen to messages
PT/SLT/PS
OR
voice mail floating
extension no.
Off-hook.
Press MESSAGE or enter voice
mail floating extension number.
*Indication tone after off-hook
1s
•
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Cancel
2
All Calls
3
Busy
4
No Answer
5
Busy/No Answer
Enter required number.
For "Cancel",
go on-hook directly.
To transfer a call to a mailbox
(Voice Mail
Transfer)
0
You can access a voice mail with one-touch.
1.9 User-supplied Equipment
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Voice Mail Transfer button or a Message button.
Live Call Screening (LCS)
While a caller is leaving a message in your mailbox, you can monitor the call without answering. If you
so desire, you can answer the call while monitoring. There are two methods available (Default:
Hands-free mode).
Hands-free mode:
You can monitor the message automatically, live through the telephone speaker.
Private mode:
You will hear an alarm tone while the caller is leaving a message.
Before operating
•
•
•
•
Create a Live Call Screening (LCS) button (Personal Programming).
Select the mode, either Hands-free or Private (Personal Programming).
Set the extension PIN (Personal Identification Number).
Set the Live Call Screening feature.
To set Live Call Screening
PT/PS
PIN: Personal Identification Number
(Live Call
Screening)
extension PIN
Press Live Call
Screening.
Enter extension PIN
(max. 10 digits).
This is required only when
an extension PIN is stored.
To cancel Live Call Screening
PT/PS
(Live Call
Screening)
Press red Live Call Screening.
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1.9 User-supplied Equipment
Operation Flowchart
The operations in the shaded areas can be done hands-free.
PT/PS
Hands-free Mode
Private Mode
(Alarm Tone)
Monitoring (Hands-free)
Monitoring
Monitoring (Handset)
MONITOR
SP-PHONE
SP
OR
No operation
OR
(Live Call
Screening)
Press SP-PHONE, MONITOR or Live Call
Screening.
Off-hook.
Stop
monitoring Answering
SP-PHONE
SP
(Live Call
Screening)
OR
Press Live Call
Screening.
MONITOR
Press
SP-PHONE
or MONITOR.
Stop
monitoring
•
•
•
Stop
monitoring
Answering
the call
(Live Call
Screening)
(Live Call
Screening)
Press
Live Call
Screening.
On-hook.
Press
Live Call
Screening.
MONITOR
SP-PHONE
SP
OR
Press SP-PHONE or
MONITOR.
•
Answering
the call
The Live Call Screening (LCS) button light shows the feature status as follows:
Off: LCS is off.
Flashing green rapidly: Alerting in the Private mode.
Flashing green slowly: Monitoring.
Red on: LCS is on.
The manager extension can clear an extension PIN.
This feature is available for a single line telephone if it is connected to a proprietary
telephone in parallel. (Private mode only)
To answer the call while monitoring, press Recall/hookswitch.
Only the handset monitoring in the Private mode is available for PS users.
Customizing Your Phone
•
3.1.2 Settings on the Programming Mode—Live Call Screening Mode Set
Select the mode, either monitoring the message through the speaker automatically or
receiving, while the caller leaves a message.
•
3.1.3 Customizing the Buttons
Create or edit a Live Call Screening (LCS) button.
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1.9 User-supplied Equipment
Two-way Record
You can record a conversation into a mailbox while talking on the phone.
You can select the mailbox each time you record a conversation.
To record into your mailbox
PT/PS
During a conversation
(Two-way
Record)
To stop recording,
press this button again.
Press Two-way Record.
To record into another mailbox (Two-way Transfer)
PT/PS
During a conversation
(DSS)
OR
(Two-way
Transfer)
Press Two-way
Transfer.
another
extension no.
Press DSS or enter
another extension
number.
To stop recording,
press this button again.
To record into another mailbox with one-touch (One-touch Two-way Transfer)
PT/PS
During a conversation
(One-touch
Two-way
Transfer)
Press One-touch
Two-way Transfer.
•
The Two-way Record button light, Two-way Transfer button light or One-touch Two-way
Transfer button light shows the current status as follows:
Off: Not recording.
On: Recording the conversation.
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1.9 User-supplied Equipment
•
Note:
Many states have imposed regulations on the manner in which 2-way telephone
conversations may be recorded, so you should inform the other party that the conversation
is being recorded.
Consult your local telephone company for further information.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Two-way Record button, a Two-way Transfer button and a One-touch
Two-way Transfer button.
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1.10 Walking Extension
1.10 Walking Extension
1.10.1 Walking Extension
You can use the same functions assigned on your previous extension even if you move to another
extension in the office.
You can retain your settings such as extension number or One-touch Dialing memory etc. on the new
extension.
This feature is also known as Walking Station.
To set
PT/SLT
PIN: Personal Identification Number
Off-hook.
7
2
Enter
727.
extension PIN
Enter extension PIN
(max. 10 digits).
•
•
•
your previous
extension no.
7
Enter your previous
extension number.
D.Tone
On-hook.
Your previous extension will get the old settings of your new extension.
This feature is available for movement between SLT and SLT, PT and PT or SLT and PT.
For more information, refer to "3.1.1 Personal Programming".
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1.11 Display Proprietary Telephone
1.11 Display Proprietary Telephone
1.11.1 Call Log
This is available for the display proprietary telephone and the portable station.
— Incoming Call Log
Incoming Call Log
When you receive an outside call, the caller’s information is recorded automatically in the incoming
call log. A preprogrammed number of calls can be logged per extension.
When the call log is full and other call arrives, the oldest call is deleted.
You can modify the logged telephone number.
When the Call Log button light turns on, there is a call which you did not answer.
The following information is logged.
•
Caller’s Name
•
Caller’s Phone Number
•
Date/Time call received
•
Answered or Not Answered
Confirmed or Not Confirmed
To confirm the log information
Display PT
While on-hook
(Call Log)
Press Call Log until
desired party appears.
To clear the log information
Display PT
While confirming the log information
(Call Log)
Press Call Log until
desired party appears.
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User Manual
Press TRANSFER.
1.11 Display Proprietary Telephone
To call
Display PT
While confirming the log information
(Call Log)
Press Call Log until
desired party appears.
•
•
•
•
•
•
Off-hook.
The Call Log button light shows the current status as follows:
Off: No incoming call. Or you have already viewed the call log.
Red on: You have missed calls to view.
If your call is answered by another extension, the caller’s information is recorded on the
displays of both your extension and the answering extension.
You can lock your call log by using an extension PIN (Personal Identification Number), so
that you can prohibit access to your logged information. Refer to "3.1.2 Settings on the
Programming Mode".
You can also have a Call Log button for an ICD Group (Incoming Call Distribution Group).
If a call arrives while you are using the call log, the call log display will be replaced with the
caller’s information.
For a PS user, refer to "Operating Instructions" for PS.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Call Log button or Call Log for ICD Group button.
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89
1.11 Display Proprietary Telephone
1.11.2 Directories
You can select and call using the directories (Personal Speed Dialing Directory, System Speed
Dialing Directory and Extension Number Directory).
Only personal directories can be stored, edited or deleted on your extension.
If a call arrives while you are using a directory, the display will be replace with the caller’s information.
— Calling with the Directory
— Storing Names and Numbers
— Entering Characters
Calling with the Directory
To select and call with a System Speed Dialing Directory
T7735
While on-hook
Press AUTO DIAL.
Press Up or Down
until desired
party appears.
Off-hook.
To select and call with a Personal Speed Dialing Directory
T7735
While on-hook
Press AUTO DIAL.
Press Left.
Press Up or Down
until desired
party appears.
Off-hook.
To select and call with an Extension Number Directory
T7735
While on-hook
Press AUTO DIAL.
•
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User Manual
Press Right.
Press Up or Down
until desired
party appears.
To cancel or exit, press the FLASH button.
Off-hook.
1.11 Display Proprietary Telephone
•
Directory entries generally should include name and number. If the name is not registered,
an entry cannot be displayed.
Storing Names and Numbers
To store a Personal Speed Dialing Directory item
Display PT
While on-hook
name
phone no.
Enter phone number
(max. 32 digits).
•
•
•
Press STORE.
Enter name
(max. 20 characters).
OR
Press STORE.
Press PROGRAM
or PAUSE.
Telephone number and name on the display are stored using the first spare Personal
Speed Dialing memory available.
For a PS user, refer to "Operating Instructions" for PS.
For more details, refer to "To store the names and numbers in personal speed dialing" in
"3.1.2 Settings on the Programming Mode".
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1.11 Display Proprietary Telephone
Entering Characters
You can enter the following characters. This table shows you the characters available for each button.
Times
Buttons
1
2
3
4
1
!
?
"
1
2
A
B
C
3
D
E
4
G
5
5
6
7
a
b
c
2
F
d
e
f
3
H
I
g
h
i
4
J
K
L
j
k
l
5
6
M
N
O
m
n
o
6
7
P
Q
R
S
p
q
r
8
T
U
V
t
u
v
8
9
W
X
Y
Z
w
x
y
0
(space)
.
,
'
:
;
0
/
+
—
=
<
>
$
%
&
@
(
)
#
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User Manual
8
9
s
7
z
9
#
Section
2
Manager Operation
This chapter shows the manager how to control the
other extensions or the PBX.
User Manual
93
2.1 Control Features
2.1
Control Features
2.1.1
Extension Control
The manager extension can control the settings of other extensions.
— Changing the Settings of Other Extensions
Changing the Settings of Other Extensions
Remote Extension Lock
This feature is also known as Remote Station Lock Control.
PT/SLT/PS
2
7
8
3
Off-hook.
•
2.1.2
Enter
78.
Unlock
extension no.
OR
Lock
Enter 2 to unlock
or 3 to lock.
Enter extension
number.
On-hook.
If your extension is unlocked by the Remote Extension Lock feature, the Extension Lock
assigned by itself will be unlocked.
Time Service Mode Control
The manager extension or the preprogrammed extension can change the time mode (Day, Lunch,
Break or Night).
There are two methods (Automatic or Manual) of changing the time modes.
Automatic: enables the time mode for each day of the week to change automatically. You may also
change it manually.
Manual: enables to change a mode in manual as follows.
To change the time mode (Day/Night/Lunch/Break)
PT/PS
While on-hook
(Time Service
(Day/Night/
Lunch/Break))
Press Time Service
(Day/Night/Lunch/Break)
until the desired mode
appears.
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User Manual
2.1 Control Features
PT/SLT/PS
7
Off-hook.
Enter
8
0
780.
0
Day
1
Night
2
Lunch
3
Break
Enter 0 to 3
as you desire.
C.Tone
On-hook.
To select the time service switching mode (Automatic/Manual)
PT/PS
While on-hook
(Time Service
Switching Mode
(Automatic/Manual))
Press Time Service
Switching Mode
(Automatic/Manual).
•
•
•
Besides the time mode, there is Holiday mode. It can change mode once on a specified
date.
The Time Service (Day/Night/Lunch/Break) button light shows the current status as
follows:
Off: Day mode
Green on: Lunch mode
Flashing Green: Break mode
Red on: Night mode
Flashing Red: Holiday mode
The Time Service Switching Mode (Automatic/Manual) button light shows the current
status as follows:
Off: Automatic
Red on: Manual
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Time Service (Day/Night/Lunch/Break) button or a Time Service
Switching Mode (Automatic/Manual) button.
2.1.3
Dial Tone Transfer
The manager can change the restriction level, permitting an extension to make
a call.
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2.1 Control Features
PT/PS
During a conversation with an extension
(Toll Restriction)
C.Tone
On-hook.
Press Toll Restriction.
The extension can hear the dial
tone and then make a call.
•
The restriction level is changed to the preprogrammed level of Toll Restriction button.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Toll Restriction (TRS) button.
2.1.4
External Background Music (BGM)
The manager extension can broadcast background music in the office through external speakers.
To start/stop the background music
PT/SLT/PS
1
3
5
1
0
Off-hook.
2.1.5
Enter
35.
Enter 1.
Start
OR
Stop
C.Tone
Enter 1 to start
or 0 to stop.
On-hook.
Outgoing Messages (OGM)
The manager extension can record three kinds of greeting messages (OGM) as follows:
1. DISA message: Used to greet and guide callers so that they access
extension group or outside party without operator assistance.
2. Incoming Call Distribution Group message: Used to greet and guide
callers to an incoming call distribution group.
3. Timed Reminder message: Used for a wake-up call message when the
extension answers the Timed Reminder.
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2.1 Control Features
All messages have their own extension numbers. You can select the desired message. You have two
methods for recording a message. One is recorded using the handset, and the other is recorded from
an external BGM (MOH) port.
To record
PT
3
Off-hook.
Enter
1
OGM floating
extension no.
Enter 1.
Enter OGM floating
extension number.
6
36.
Progress
Tone &
C.Tone
Record
message.
The message
is played back.
C.Tone
On-hook.
Press STORE.
When the time limit passes,
it stops automatically.
To play back
PT
3
Off-hook.
Enter
2
OGM floating
extension no.
Enter 2.
Enter OGM floating
extension number.
6
36.
C.Tone
The message
is played back.
On-hook.
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2.1 Control Features
To record from an external BGM (MOH) port
PT
3
Off-hook.
Enter
6
3
36.
Enter 31.
You hear
the message.
C.Tone
OGM floating
extension no.
1
Enter OGM floating
extension number.
Progress
Tone &
C.Tone
The message
is recorded.
Press CONF.
C.Tone
Press STORE.
When the time limit
passes, it stops
automatically.
The message
is played back.
On-hook.
To clear the message
PT
3
Off-hook.
•
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User Manual
Enter
6
36.
0
OGM floating
extension no.
Enter 0.
Enter OGM floating
extension number.
Record voice messages only; avoid the recording of music.
Progress
Tone &
C.Tone
On-hook.
Section
3
Customizing Your Phone & System
This chapter shows you how to customize your
individual telephone or PBX according to your needs.
Find the desired setting and program as necessary.
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3.1 Personal Programming
3.1
Personal Programming
3.1.1
Personal Programming
You can customize your telephone features. For example, you can change the initial settings or button
features according to your needs.
— Extension PIN (Personal Identification Number)
•
If you change your desk and extension, refer to "1.10.1 Walking Extension".
Extension PIN (Personal Identification Number)
You can assign a password to each extension.
The following features require an extension PIN.
1. Screening calls (Live Call Screening [LCS])
2. Prohibiting other people from seeing your personal directory and call log (Directory and Call
Log Lock)
3. Using the same settings as your extension at other extensions (Walking Extension)
4. Remote Control Operation (Walking COS)
5. Extension Lock Clear
To set
PT/SLT/PS
Off-hook.
100
PIN: Personal Identification Number
7
9
Enter
799.
1
9
Enter 1.
#
same
extension PIN
#
Enter #.
Enter same extension
PIN (max. 10 digits).
Enter #.
User Manual
extension PIN
Enter extension
PIN (max. 10 digits).
C.Tone
On-hook.
3.1 Personal Programming
To cancel
PT/SLT/PS
Off-hook.
PIN: Personal Identification Number
7
9
Enter
799.
9
0
stored
extension PIN
Enter 0.
Enter stored
extension PIN.
C.Tone
On-hook.
•
•
•
•
3.1.2
WARNING
When a third party discovers the password (extension PIN) of the PBX, there will be
a risk that they will make fraudulent phone calls using the telephone line, and the
cost will be charged to your own account. In order to avoid this problem, we
strongly recommend the following points:
a) Carefully maintain the secrecy of the PIN.
b) Specify a complicated PIN as long and random as you can make it.
c) Change the PIN frequently.
Valid numbers for an extension PIN are "0" through "9".
If the wrong extension PIN is entered for a preprogrammed number of times, the PIN is
locked.
If you forget your extension PIN or your extension PIN is locked, your manager can clear
the extension PIN and extension PIN lock.
Settings on the Programming Mode
You can program features using the programming mode.
— Setting Features
— Clearing Features
•
•
•
To exit at any time, lift the handset.
To enter the programming mode when using a PS, refer to "Operating Instructions" for PS.
The following items with "*" (asterisk) are not available for a PS.
Setting Features
The default settings are shown in bold letters. For later reference, place a check mark in the boxes
below to indicate your customized setting.
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101
3.1 Personal Programming
To program
To enter the programming mode
OR
programming
input
Press PROGRAM
or PAUSE.
Follow
programming
input.
Item
To exit
selection &
parameter
Press STORE.
OR
Follow Selection Press STORE. Press PROGRAM
& Parameter.
or PAUSE.
Programming
Input
Selection & Parameter
PT: The display shows the PBX number, slot number
and port number.
<example>
Your extension information
0
EXT1050:10308
PBX no.
Port no.
Slot no.
0
PS: The display shows the PS number.
<example>
EXT3001:99001
PS no.
Which display language do
you prefer?
(Display Language
Selection)
Would you like the call
duration to be shown
automatically on the display
when answering an outside
call?
(Display Switching Mode)
102
User Manual
0
0
2
1
English
2
2nd Language
3
3rd Language
4
4th Language
5
5th Language
0
No—Manual (The display
keeps showing all of the outside
caller’s information unless you
change it to the call duration
manually.)
1
Yes—Automatic (The first
line of the display will change
to the call duration
automatically when you
answer an outside call.)
3
3.1 Personal Programming
Item
Would you like to dial a
preset number simply by
going off-hook?
Which do you prefer to
seize when you go off-hook
to make calls?
(Preferred Line
Assignment—Outgoing)
Programming
Input
1
1
1
2
1
9
Selection & Parameter
desired no. (max. 32 digits)
0
Do not use
1
Use
0
No line
1
An idle CO line
2 +
CO button no.**
(01-12)
or
A CO/G-DN button
(CO)
3
or
Intercom
0
Which line do you prefer to
answer when you go offhook?
(Preferred Line
Assignment—Incoming)
1
2
0
2 +
CO button no.**
(01-12)
or
No line
The longest ringing line
(when multiple calls arrive)
A assigned outside button
(CO)
0
How do you prefer to
receive an intercom call?
(Alternate Receiving—
Ring/Voice)*
2
Ringing (Tone Call)
1
Directly—The party’s voice is
heard without ringing.
2
Ring only—Prohibiting the
caller switching to the voice
mode.
1
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103
3.1 Personal Programming
Item
Do you prefer to answer a
call without going off-hook
regardless of the AUTO
ANS button status?
(Forced Answerback
Selection)*
Which service do you prefer
when a calling party is
recording a message in
your mailbox?
(Live Call Screening Mode
Set)*
Programming
Input
2
2
Would you like to keep
recording after answering
the call in the LCS mode?
(LCS Mode Set [After
Answering])
2
Do you prefer to receive call
waiting for outside calls?
3
Do you prefer to receive call
waiting for intercom calls?
Which type of call waiting
tone do you prefer?
(Call Waiting Tone Type
Selection)
Would you like to show a
message on the caller’s
telephone display?
(Absent Message)
3
3
4
Selection & Parameter
0
No—Disable
1
Yes—Enable
3
0
You can monitor the
message through the telephone
speaker. (Hands-free mode)
1
Only an alarm tone is heard.
(Private mode)
5
0
No—Stop recording
1
Yes—Keep recording
0
No (No tone)
1
Yes (Tone)
0
No (No tone)
1
Yes (Tone)
0
Tone 1
1
Tone 2
0
No—Off
6
0
1
2
0
message no. (1-8)
9
Creating your personal
message.
(Personal Absent Message)
104
User Manual
4
1
Yes—Shows the selected
message.
Yes—Shows your personal
message.
message (max. 16 characters)
3.1 Personal Programming
Item
Programming
Input
5
0
/
(for both calls)
Where are your incoming
calls forwarded or refused?
(Call Forwarding [FWD]/Do
Not Disturb [DND])
Selection & Parameter
5
1
(for outside
calls)
0
Off
1
Do Not Disturb (DND)
2 + desired no.
(max. 32 digits)
All—Forward all calls
3 + desired no.
Busy—Forwarded when your
(max. 32 digits)
extension is busy.
4 + desired no.
No Answer—Forwarded
(max. 32 digits)
when you do not answer.
5
2
(for intercom
calls)
To set the timer for "No
Answer" and "Busy/No
Answer".
(FWD N/A Timer)
Should you prohibit other
people from picking up your
calls?
(Call Pickup Deny)
Do you prohibit other
people from joining your
conversation?
(Executive Busy Override
Deny)
Would you like to prohibit
paging announcements?
(Paging Deny)*
Do you prefer to hear the
key pad tone?
(Key Pad Tone Set)*
Do you want back ground
music through your
telephone speaker while
on-hook?
(Background Music
[BGM])*
5
6
6
6
6
6
Busy/No Answer—
5 + desired no. Forwarded when you do not
(max. 32 digits)
answer or when your extension is
busy.
(0-120) seconds
(Default: 15 seconds)
3
0
No—Allow
1
Yes—Deny
0
No—Allow
1
Yes—Deny
0
No—Allow
1
Yes—Deny
0
No—Off
1
Yes—On
0
No—Off
0
2
3
4
5
1
1
Yes—On
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3.1 Personal Programming
Item
Would you like to set your
extension PIN or change a
stored extension PIN to new
one?
(Extension PIN [Personal
Identification Number])
Programming
Input
Selection & Parameter
extension PIN
(max. 10 digits) +
STORE + same
extension PIN
9
0
stored extension PIN
+
new extension PIN To change a stored extension
(max. 10 digits) + PIN to new one
STORE + same
extension PIN
extension PIN
(max. 10 digits) +
To prevent other people
from using your telephone.
(Extension Lock)
To set an extension PIN
To unlock
0
9
1
extension PIN
(max. 10 digits) +
To lock
1
To prevent other people
from seeing your personal
directory and call log.
(Directory and Call Log
Lock)*
extension PIN
(max. 10 digits) +
To unlock
0
9
2
extension PIN
(max. 10 digits) +
To lock
1
Do you prefer to set the
One-touch dialing only?
(One-touch Dialing
Assignment Mode
Selection)
•
•
106
User Manual
0
No—Normal (Any Flexible
CO buttons can be modified.)
1
Yes—Only One-touch dialing
buttons can be modified.
However, to modify them, there is
no need to enter "2" before the
number.
#
WARNING
When a third party discovers the password (extension PIN) of the PBX, there will be
a risk that they will make fraudulent phone calls using the telephone line, and the
cost will be charged to your own account. In order to avoid this problem, we
strongly recommend the following points:
a) Carefully maintain the secrecy of the PIN.
b) Specify a complicated PIN as long and random as you can make it.
c) Change the PIN frequently.
After the program number is entered, the program title is displayed.
The programming screen can be changed with the Navigator key (Up or Down).
3.1 Personal Programming
•
You can select the parameter with the Navigator Key (Up or Down) instead of entering a
number.
To store the names and numbers in personal speed dialing
personal speed
dialing no. (location no.)
OR
Press PROGRAM
or PAUSE.
Press STORE.
Enter personal speed dialing
number (location number)
(2 digits).
phone no.
Enter phone number
(max. 32 digits).
OR
name
Press STORE.
•
Enter name *
(max. 20 characters).
Press STORE.
Press PROGRAM
or PAUSE.
* To enter characters, refer to "Entering Characters".
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3.1 Personal Programming
To edit the names and numbers of personal speed dialing
personal speed
dialing no. (location no.)
OR
Press STORE.
Press PROGRAM
or PAUSE.
Enter personal speed dialing number
(location number) (2 digits).
To erase a number or character
Press Left or Right
to select a desired part.
Press TRANSFER.
Press STORE.
To insert a number or character
number/character
Press Left or Right
to select a desired part.
Enter a number or
character.
It will be inserted in front
of the selected part.
Clearing Features
You can reset the settings of the following features on your extension to the default settings with one
operation.
Features
108
Default Setting
Display Switching Mode
Automatic
Hot Line
Off
Preferred Line Assignment—Outgoing
Intercom
Preferred Line Assignment—Incoming
The longest ringing line
Alternate Receiving—Ring/Voice
Ringing (Tone Call)
Forced Answerback Selection
Disable
Live Call Screening Mode Set
Hands-free mode
LCS Mode Set [After Answering]
Stop recording
Call Waiting—Intercom Calls/Outside Calls
Enable (Tone)
Call Waiting Tone Type Selection
Tone 1
User Manual
3.1 Personal Programming
Features
Default Setting
Absent Message
Off
Personal Absent Message
Cleared
Call Forwarding [FWD]/Do Not Disturb [DND]—Intercom Calls/ Off
Outside Calls
FWD N/A Timer
15 seconds
Call Pickup Deny
Allow
Executive Busy Override Deny
Allow
Paging Deny
Allow
Key Pad Tone Set
On
Background Music [BGM]
Off
Data Line Security
Off
Log-in/Log-out
Log-in
Message Waiting
Off
Timed Reminder
Cleared
To set
OR
OR
Press PROGRAM
or PAUSE.
•
3.1.3
Enter ##.
Press STORE.
Press STORE.
Press PROGRAM
or PAUSE.
If you do not desire that the Call Waiting, FWD/DND or Hot Line to be cleared by this
feature, please ask your dealer.
Customizing the Buttons
You can change the flexible CO buttons/DSS buttons, and programmable feature (PF) buttons on
PTs, DSS Consoles, Add-on Key Modules, and PSs to the following function buttons. For example, if
your telephone has more CO buttons than available CO lines, you may change unused CO buttons
to one touch buttons.
•
To enter the programming mode when using a PS, refer to "Operating Instructions" for PS.
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109
3.1 Personal Programming
To program
To enter the program mode
To exit
To continue
OR
Press PROGRAM
or PAUSE.
Buttons
(CO, DSS, PF)
programming
input
Press CO,
DSS or PF.
Follow
programming
input.
OR
Press STORE.
Programmable
Button
CO
DSS
Press PROGRAM
or PAUSE.
Programming Input
PF
Loop-CO (L-CO)
Group-CO (G-CO)
#
+ CO line group no. (2 digits)
Single-CO (S-CO)
0
+ CO line no. (3 digits)
Direct Station Selection (DSS)
1
+ Extension no.
One-touch Dialing*1
2 *²
Group Directory Number (GDN)
Message
Message for another extension
3
0 + Incoming call distribution group
extension no.
4
0
4
0 + Extension no./Incoming call
distribution group extension no.
Call Forwarding (FWD)/Do Not
Disturb (DND)—Both calls
4
1
FWD/DND—Outside calls
4
2
FWD/DND—Intercom calls
4
3
Group FWD—Both calls
4
4 + Incoming call distribution group
extension no.
Group FWD—Outside calls
4
5 + Incoming call distribution group
extension no.
Group FWD—Intercom calls
4
6 + Incoming call distribution group
extension no.
Account
110
+ Desired no. (max. 32 digits)
User Manual
4
8
3.1 Personal Programming
Buttons
Programmable
Button
CO
DSS
Programming Input
PF
Conference
4
9
Terminate
5
0
External Feature Access (EFA)
5
1
Call Park
5
3
Call Park (Automatic Park
Zone)
5
3
Call Log*3
5
4
Call Log for ICD Group*3
Log-in/Log-out
Log-in/Log-out of a specified
group
Log-in/Log-out for all groups
Hurry-up
+ Parking zone no. (2 digits)
5
4 + Incoming call distribution group
extension no.
5
5
5
5 + Incoming call distribution group
extension no.
5
5
5
6 + Incoming call distribution group
extension no.
Wrap-up
5
7
System Alarm*3
5
8
Time Service (Day/Night/
Lunch/Break)
5
9
Answer*3
6
0
Release*3
6
1
Toll Restriction (TRS)
6
2
+ Toll Restriction (TRS) Level (1-7)
Time Service Switching Mode
(Automatic/Manual)
6
8
(+ Tenant no.)
Two-way Record*5
9
0
+ Voice mail floating extension no.
Two-way Transfer*5
9
1
+ Voice mail floating extension no.
+ 0/1/2/3*4 (+
#
+ Tenant no.)
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111
3.1 Personal Programming
Programmable
Button
Buttons
CO
DSS
Programming Input
PF
9
1 + Voice mail floating extension no. +
# + Extension no./Incoming call distribution group
extension no.
One-touch Two-way Transfer*5
Live Call Screening (LCS)*5
9
2
Voice Mail Transfer*5
9
4
+ Voice mail floating extension no.
*1 " ," "#," FLASH/RECALL, PAUSE, SECRET (INTERCOM) and T (Transfer) can also be
stored.
If you do not want to display the stored number when making a call, press the SECRET
(INTERCOM) button before and after the numbers you wish to conceal.
If you store an outside party’s number, you should first store a line access number.
If you need to enter an account code, you can enter the specified account code before the
line access number.
<Example>
•
SECRET
49
1234
Account code feature no. Account code
#
9
[ 123 4567 ]
Account code delimiter
Automatic line
access number
Phone number
•
*2 For a PF button, "2" is not required to enter before the desired number.
•
*3 This button is not available for a PS.
•
*4 0: Day/Night/Lunch/Break, 1: Day/Night/Break, 2: Day/Night/Lunch, 3: Day/Night
•
•
*5 This button is used for the integrated voice mail features.
To exit at any time, lift the handset.
•
You can select the parameter with the Navigator key (Up or Down) instead of entering a
number.
To clear the button
To continue
OR
(CO, DSS, PF)
Press PROGRAM
or PAUSE.
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User Manual
Press CO,
DSS or PF.
2
Enter 2.
OR
Press STORE.
Press PROGRAM
or PAUSE.
3.2 Manager Programming
3.2
Manager Programming
3.2.1
Programming Information
The manager can program the following item.
•
Other Extensions Control
Available Extension
The extension assigned as a manager
Required Telephone
A Panasonic Proprietary Telephone with display
(e.g., KX-T7735)
Manager Password
To enter programming mode, the manager password (max. 10 digits) is required. (Default: 1234)
Conditions
The programming extension must be idle, on-hook and holding no calls.
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113
3.2 Manager Programming
3.2.2
Manager Programming
Changing the Settings and Extension Control
To enter the program mode
To program
To exit
To continue
1
OR
Press PROGRAM
or PAUSE.
Enter
1.
manager
password
OR
programming
input
Follow
programming
input.
Enter manager
password.
Item
Press PROGRAM
or PAUSE.
Programming Input
Changing the manager password.
0
0
+
+ Password (max. 10 digits) +
Locking/unlocking other extensions.
(Remote Extension Lock)
9
0
+
+ Extension no. +
0
1
(to lock)/
(to unlock) +
Clearing the PIN and PIN lock for
extensions.
9
1
+
+ Extension no. +
Clearing the PIN and PIN lock for verified
codes.
9
2
+
+ Verified code +
9
3
+
+ Verified code + PIN (max. 10 digits) +
Setting the verified code PIN.
•
114
Press
HOLD.
User Manual
WARNING
When a third party discovers the password (verified code PIN) of the PBX, there will
be a risk that they will make fraudulent phone calls using the telephone line, and the
cost will be charged to your own account. In order to avoid this problem, we
strongly recommend the following points:
a) Carefully maintain the secrecy of the PIN.
b) Specify a complicated PIN as long and random as you can make it.
c) Change the PIN frequently.
3.3 System Programming
3.3
System Programming
3.3.1
Programming Information
You can customize your system according to your requirements.
[Your system already has default settings (factory installed).]
The programming is shown below. (Program number)
•
The date and time [000]
•
System speed dialing numbers and names [001]/[002]
•
Extension number and name [003]/[004]
Available Extension
The extension allowed through COS programming
Required Telephone
A Panasonic Proprietary Telephone with display
(e.g., KX-T7735)
System Password
To enter programming mode, the system password (max. 10 digits) is required. (Default: 1234)
Conditions
The programming extension must be idle, on-hook and holding no calls.
List
Before programming, decide the settings and write them down. Your notes will provide a useful record
of the programming for future reference. Your dealer also has programming records which contain all
of the system programming. You may ask for photo copies of these tables to be aware of the facilities
and features available.
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115
3.3 System Programming
Icon Descriptions
Fixed Buttons
Function
PREVIOUS (PREV)
SP-PHONE
SP
NEXT
SELECT
PROGRAM
STORE
END
CLEAR
FLASH/RECALL
FLASH
SECRET
116
User Manual
3.3 System Programming
Procedure
The basic steps are shown below.
1. Entering the programming mode
system password
OR
Press PROGRAM
or PAUSE.
Enter
.
Enter system password.
2. Programming
You can enter each program number (3 digits).
•
To exit the programming mode at any time, lift the handset.
3. Exiting the mode
OR
Press PROGRAM
or PAUSE.
•
To exit the programming mode at any time, lift the handset.
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3.3 System Programming
3.3.2
System Programming
Date & Time [000]
The proprietary telephones display the current date and time while on-hook.
0
0
date
year
0
Enter 000.
Press STORE.
Press STORE.
Enter year
(00-99).
Press NEXT.
Press SELECT
for month.
Press Right.
Enter date
(01-31).
hour
minute
AM/PM
Enter hour
(01-12).
Enter minute
(00-59).
Select
AM or PM.
To end
Press STORE. Press END.
After changing the desired values, you can press the STORE button. You do not have
to perform the rest of the steps.
The clock starts immediately after the STORE button is pressed.
You cannot leave a value empty.
You can clear the entry by pressing the CLEAR button.
To confirm your entry after storing data:
— The STORE button light: Lights red.
— Confirmation Tone:
One beep: Your entry is accepted.
Three beeps: Your entry is rejected.
•
•
•
•
•
System Speed Dialing Number [001]
You can store the phone numbers of frequently dialed numbers.
0
0
Enter 001.
system speed dialing
no. (location no.)
1
Press STORE.
Enter system speed
dialing number (location
number) (3 digits).
To end
phone no.
Enter phone
Press STORE.
number (max.
32 digits).
To continue
OR
Press NEXT.
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User Manual
Press PREV.
Press END.
3.3 System Programming
•
If the desired number is more than 32 digits, divide the number and store it into a speed
dialing number.
•
" ", "#", FLASH/RECALL, PAUSE, and SECRET (INTERCOM) can also be stored.
If you do not want to display the stored number when making a call, press the SECRET
(INTERCOM) button before and after the numbers you wish to conceal.
If you store an outside party’s number, you should first store a line access number.
If you need to enter an account code, you can enter the specified account code before the
line access number.
<Example>
SECRET
49
1234
Account code feature no. Account code
#
9
[ 123 4567 ]
Account code delimiter
Automatic line
access number
Phone number
System Speed Dialing Name [002]
You can store the name associated with the speed dialing number. These names are displayed when
making calls using the display operation. To enter characters, refer to "Entering Characters".
To end
0
0
Enter 002.
2
Press STORE.
system speed dialing
no. (location no.)
name
Enter system speed
dialing number (location
number) (3 digits).
Enter name
(max. 20
characters).
Press STORE.
Press END.
To continue
OR
Press NEXT. Press PREV.
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119
3.3 System Programming
Extension Number [003]
You can assign an extension number to each extension.
To end
0
0
3
Enter 003.
Press STORE.
extension no.
new
extension no.
Enter extension
number.
Enter new
extension number.
Press STORE.
Press END.
To continue
OR
Press NEXT.
•
Press PREV.
The leading number(s) should be the same as the number(s) assigned for Flexible
Numbering. Consult your dealer.
A duplicate entry is invalid.
•
Extension Name [004]
You can store the name of an extension user. This is useful if you want to know who is calling, or who
you are calling when making an intercom call using the directory.
To enter characters, refer to "Entering Characters".
To end
0
0
Enter 004.
4
Press STORE.
extension no.
name
Enter extension
number.
Enter name
(max. 20
characters).
Press STORE.
To continue
OR
Press NEXT.
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Press PREV.
Press END.
Section
4
Appendix
This chapter provides the Troubleshooting, Feature
Number Table, Tone List and Quick Reference Guide.
Check the Troubleshooting section before consulting
your dealer.
User Manual
121
4.1 Troubleshooting
4.1
Troubleshooting
4.1.1
Troubleshooting
Troubleshooting
Problem
Remedy
The telephone does not work properly.
•
I cannot use the telephone.
•
Consult your dealer.
The telephone is locked.
Unlock your telephone. (
1.5.3
Extension Lock, 2.1.1 Extension Control)
Some features do not work.
•
•
System management may restrict certain
features.
Consult your manager.
The feature numbers have changed.
Confirm the revised number and try again.
Even though following the manual
instructions, none of the operations
work when using a proprietary
telephone.
•
The Intercom line was not seized. The seized
line, when going off-hook, was changed by
personal setting. (
3.1.2 Settings on the
Programming Mode)
In the manual, going off-hook means an
Intercom line is seized.
If the setting has been changed, press the
INTERCOM button after going off-hook and
follow the instructions.
The telephone does not work using the
personal settings or with other settings.
(One-touch dialing, forwarding
destination, etc.)
•
My proprietary telephone does not have
a feature button.
•
The extension line has been changed. The
previous telephone's settings have not been
cleared.
Clear the settings and then program your
desired settings again. (
1.7.9 Extension
Feature Clear, 3.1.1 Personal Programming,
3.1.3 Customizing the Buttons)
Some models do not have the feature button.
Change a flexible button to the desired
button. (
3.1.3 Customizing the Buttons)
Enter the specified feature number instead
of the feature button. (
1.1.1 Before
Operating the Telephones)
122
User Manual
4.1 Troubleshooting
Problem
A reorder tone is audible or "Restricted"
is displayed.
Remedy
•
The telephone is locked.
•
Unlock your telephone. (
1.5.3
Extension Lock, 2.1.1 Extension Control)
Toll restriction is activated.
Consult your manager or dealer.
•
An account code is required. (
1.2.6
Calling without Restrictions, Account Code
Entry in 1.2.1 Basic Calling)
I cannot make an outside call using the
One-touch Dialing button or speed
dialing.
•
A line access number was not stored.
I cannot remember the feature numbers.
•
Ask your dealer to change the feature
numbers for easier use.
While talking to an outside party, the line
is disconnected.
•
The time limit has run out. (
1.4.1 Call
Transfer, 1.4.5 Multiple Party Conversation)
A line access number is required for outside
calls. (
1.2.1 Basic Calling, 3.1.3
Customizing the Buttons)
Consult your dealer to extend the time, if
necessary.
Redialing does not function.
•
The stored number was more than 32 digits
or an extension number. (
1.2.3 Redial)
The personal computer and fax machine
communication failed.
•
An indication tone may have interrupted
communication. (
1.7.6 Data Line
Security)
I cannot send a call waiting tone to the
dialed extension.
•
The other party has not set the Call Waiting
feature.
(
Call Waiting, 1.4.4 Call Waiting, 1.7.3 Call
Waiting)
The other party has set Data Line Security.
(
1.7.6 Data Line Security)
•
I forgot the password.
•
Ask the manager to assist you.
(
2.1.1 Extension Control)
The background music started suddenly.
•
Turn off the music.
(
1.7.5 Background Music (BGM), 2.1.4
External Background Music (BGM))
I do not want to display a number which
is stored in memory.
•
Conceal the number.
(
Storing Names and Numbers, 3.1.3
Customizing the Buttons)
I want to confirm my extension number.
•
(
Your Extension Number in 1.1.1 Before
Operating the Telephones)
User Manual
123
4.1 Troubleshooting
Problem
Remedy
The date and time are not correct.
•
Set the date and time by system
Date & Time [000] in 3.3.2
programming. (
System Programming)
The display is not shown well.
•
Change the Display contrast level.
3.1.2 Settings on the Programming Mode)
(
The MESSAGE button light lit.
124
User Manual
•
Another extension left you a message
waiting indication while you were on the
phone or away from your desk.
4.2 Feature Number Table
4.2
Feature Number Table
4.2.1
Feature Number Table
Numbers listed below are the default settings. There are flexible feature numbers and fixed feature
numbers. If you change the flexible feature numbers, fill in your assigned numbers (new) in the list for
future reference.
Default
(New)
Feature (While dial tone is heard)
Additional digits
1.2.1 Basic Calling
Operator Call
0
(
Automatic Line Access
)
9
(
CO Line Group Access
8
(
Account Code Entry
outside phone no.
)
CO line group no. (2 digits) + outside phone
) no.
account code + # + outside phone no.
49
(
)
1.2.2 Easy Dialing
Personal Speed Dialing
– To store
(
personal speed dialing no. (2 digits) +
) outside phone no. + #
(
)
(
)
30
– To dial
+ personal speed dialing no. (2 digits)
System Speed Dialing
– To dial
system speed dialing no. (3 digits)
Hot Line
– To store
740
(
) 2 + phone no. + #
– To set
1
– To cancel
0
1.2.3 Redial
Last Number Redial
#
(
)
User Manual
125
4.2 Feature Number Table
Default
(New)
Feature (While dial tone is heard)
Additional digits
1.2.4 When the Dialed Line is Busy or There is
No Answer
Automatic Callback Busy Cancel
46
(
Message Waiting
For a caller
)
70
(
)
– To leave/cancel
1/0 + extension no.
For a called extension
– To call back
2
– To clear
0 + your extension no.
1.2.6 Calling without Restrictions
Remote COS Access
To call (Verified Code Entry)
extension no. + extension PIN + phone no.
47
(
)
+ verified code + verified code PIN +
phone no.
1.2.7 Direct Inward System Access (DISA)
Calling through DISA
– To an extension
(In All Security Mode only)
your extension no./( + verified code) +
extension PIN/verified code PIN + extension
no.
– To an outside party
(In Trunk Security Mode/All Security Mode
only)
your extension no./( + verified code) +
extension PIN/verified code PIN + outside
phone no.
1.2.8 Remote Setting
your extension no. + extension PIN + feature
no.
– From another extension
– Through DISA
1.3.3 Call Pickup
Call Pickup
– Group
– Directed
)
Call Pickup Deny
– To allow
126
User Manual
extension no.
41
(
– To deny
group no. (2 digits)
40
(
)
720
(
) 1
0
4.2 Feature Number Table
Default
(New)
Feature (While dial tone is heard)
Additional digits
1.3.4 Trunk Answer From Any Station (TAFAS)
– Calls through an external speaker
1
42
(
)
1.4.2 Call Hold
Call Hold/Call Hold Retrieve
50
(
)
Call Hold Retrieve
– Specified with a held line number
(
– Specified with a holding extension number
)
extension no. which has a held call
51
(
Call Park
– To set
CO line no. which is held (3 digits)
53
)
52
(
)
– To retrieve
parking zone no. (2 digits)/
stored parking zone no. (2 digits)
1.4.4 Call Waiting
Answering Call Waiting in the PBX
50
(
Answering Call Waiting from the Telephone
Company
)
60
(
)
1.5.1 Call Forwarding
Call Forwarding (FWD)/
1.7.2 Do Not Disturb (DND)
– Both Calls
0 (Cancel)/
710
(
– Outside Calls
)
1 (Do Not Disturb [DND])/
711
(
– Intercom Calls
)
712
(
2 (All calls) + phone no. + #/
) 3 (Busy) + phone no. + #/
4 (No Answer) + phone no. + #/
5 (Busy/No Answer) + phone no. + #/
7 (Follow Me) + your extension no./
8 (Follow Me Cancel) + your extension no.
–To set the timer for "No Answer" and
"Busy/No Answer"
00-99 (second)
713
(
)
Call Forwarding (FWD) for your Incoming Call
Distribution Group
User Manual
127
4.2 Feature Number Table
Default
(New)
Feature (While dial tone is heard)
– Both Calls
714
(
– Outside Calls
1 (Set) + ICD Group extension no. + phone
) no. + #/0 (Cancel) + ICD Group extension
no.
715
(
– Intercom Calls
)
716
(
1.5.2 Absent Message
– To set
Additional digits
)
750
(
) 1-9 (+ parameter) + #
– To cancel
0
1.5.3 Extension Lock
– To lock
77
(
) 1
– To unlock
0 + extension PIN
1.6.1 Paging
Group Paging
paging group no. (2 digits)
33
(
)
1.6.2 Answering/Denying a Paging
Announcement
– To answer
43
(
– To deny
– To allow
721
(
1.7.1 Timed Reminder
– To set
)
1
) 0
760
(
) 12H: 1 + time (hour/minute) + 0 (AM)/1 (PM)
+ 0 (once)/1 (daily)
24H: 1 + time (hour/minute) + 0 (once)/1
(daily)
– To cancel
0
1.7.3 Call Waiting
– For intercom calls
(No tone/Tone)
(
– For outside calls
(No tone/Tone)
(
– To allow
128
User Manual
)
0 (No tone)/1 (Tone)
732
1.7.4 Executive Busy Override Deny
– To prevent
0 (No tone)/1 (Tone)
731
)
733
(
) 1
0
4.2 Feature Number Table
Default
(New)
Feature (While dial tone is heard)
1.7.5 Background Music (BGM)
– To set
Additional digits
751
(
) 1
– To cancel
0
1.7.6 Data Line Security
– To set
730
(
) 1
– To cancel
0
1.7.8 Wireless XDP Parallel Mode
– To set
48
(
) 1 + paired wired extension no.
– To cancel
0
1.7.9 Extension Feature Clear
790
(
)
1.8.1 Log-in/Log-out, Wrap-up
Log-in
Log-out
736
(
To enter/leave the Not Ready mode
1 + ICD Group extension no./
)
1 (Not Ready)/0 (Ready)
735
(
0 + ICD Group extension no./
)
1.9.1 Doorphone/Door Opener
Doorphone Call
doorphone no. (2 digits)
31
(
Door Open
)
doorphone no. (2 digits)
55
(
)
1.9.2 Host PBX
External Feature Access (EFA)
service code
60
(
)
1.9.3 Voice Processing System
Call Forwarding to Voice Mail (Voice Mail
Integration)
– Both Calls
0 (Cancel)/
710
(
)
711
– Outside Calls
(
– Intercom Calls
) 2 (All Calls)/
712
(
3 (Busy)/
) 4 (No Answer)/
5 (Busy/No Answer)
+ voice mail floating extension no. + #
User Manual
129
4.2 Feature Number Table
Default
(New)
Feature (While dial tone is heard)
1.10.1 Walking Extension
Additional digits
your previous extension no. + extension PIN
727
(
)
2.1.1 Extension Control
*1 Remote Extension Lock
– To unlock
– To lock
)
*1 2.1.2 Time Service Mode Control
)
780
(
*1 2.1.4 External Background Music (BGM)
– To play
extension no.
783
(
– Day/Night/Lunch/Break
extension no.
782
(
)
35
(
)
– To stop
11
10
*1 2.1.5 Outgoing Messages (OGM)
– To record
0/1/2/3
36
(
)
– To play back
1 + OGM floating extension no.
2 + OGM floating extension no.
– To record from an external BGM (MOH)
port
31 + OGM floating extension no.
– To clear
0 + OGM floating extension no.
3.1.1 Personal Programming
Extension PIN (Personal Identification Number)
– To set
– To cancel
*1 : Manager only
130
User Manual
799
(
) 1 + extension PIN + # + same extension PIN
+#
0 + stored extension PIN
4.2 Feature Number Table
Feature (While busy, DND or call tone is heard)
Default
1.2.4 When the Dialed Line is Busy or There is No Answer
Call Waiting
1
DND Override
Executive Busy Override
3
Message Waiting
– To leave
4
Call Monitor
5
Automatic Callback Busy
6
1.2.5 Alternate Calling—Ring/Voice
Feature (While dialing or talking)
Fixed
Number
1.4.5 Multiple Party Conversation
Conference
3
1.9.1 Doorphone/Door Opener
From any extension while talking to the doorphone
5
User Manual
131
4.3 Tone
4.3
Tone
4.3.1
Tone
While on-hook
Ring Tones
The following tones are
programmable allowing
recognition of call type
(Outside, Intercom or
Doorphone).
Tone 1
1s
Tone 2
Tone 3
Tone 4
When going off-hook
Dial Tones
Tone 1
Normal
132
User Manual
1s
4.3 Tone
Tone 2
1s
Any one of the following
features is set:
•
Absent Message
•
Background Music
•
Call Forwarding
•
Call Pickup Deny
•
Call Waiting
•
Do Not Disturb
•
Extension Lock
•
Executive Busy
Override Deny
•
Hot Line
•
Timed Reminder
Tone 3
•
•
•
•
After pressing
TRANSFER or
Recall/hookswitch to
hold a call temporarily
(e.g., Call Splitting)
While a called PS is
being searched
When Account Code
Entry is performed
When answering a
Timed Reminder call
with no message
Tone 4
Message waiting indication
was received.
When you make calls
Busy Tone
1s
Reorder Tone
The CO line you tried to seize
is not assigned or denied.
Ringback Tone 1
Normal ringback tone
User Manual
133
4.3 Tone
Ringback Tone 2
1s
Special ringback tone for DISA
call
Do Not Disturb (DND)
Tone
The dialed extension is
refusing incoming calls.
While off-hook
Indication Tones
Tone 1
15 s
Call waiting tone
Tone 2
A call is on hold longer than
the specified time.
When talking to an outside party
Warning Tone
1s
This tone is sent 15, 10 and 5
seconds before the specified
time for disconnection.
When setting the features or programming
Confirmation Tones
Tone 1
The feature setting was set
successfully.
Tone 2
Before receiving a page
through an external speaker
134
User Manual
1s
4.3 Tone
Tone 3
1s
Before the following features
activate:
•
Retrieving a held call
•
Picking up another
call
•
Paging/Answering a
paging
announcement
•
Answering the call
through a speaker
Tone 4
Establishing or leaving a
conference
Tone 5
A call has been put on hold.
User Manual
135
136
User Manual
(CO)
+ Phone no.
* + Extn. no.
Frequently used features at your extension
+ the corresponding button
Frequently used features at your extension
Answering a call waiting:
+ Phone no.
+ the corresponding button
* You can change the flexible numbers to other numbers for easier use. If
you want to change the numbers, consult your dealer.
+ the corresponding button
Transferring:
+
During a conversation
* You can change the flexible numbers to other numbers for easier use. If
you want to change the numbers, consult your dealer.
Answering a call waiting:
+ Phone no.
Transferring:
Retrieving:
* + Extn. no.
* + Group no.
41
Quick Reference Guide
+ the corresponding button
Holding:
40
Specified extension:
Group:
1 *
To pick up someone’s call
Sending a call waiting tone:
6 *
When a line is busy
Reserving a busy line:
Redial:
+ System speed dialing no.
+ Personal speed dialing no.
System speed dialing:
+
4.4.1
Retrieving:
+ Phone no.
Quick Reference Guide
+
During a conversation
* + Group no.
41
(CO)
Personal speed dialing:
Outside party:
4.4
Holding:
40
Specified extension:
Group:
1 *
To pick up someone’s call
Sending a call waiting tone:
6 *
When a line is busy
Reserving a busy line:
Redial:
+ System speed dialing no.
+ Personal speed dialing no.
System speed dialing:
+
Personal speed dialing:
Outside party:
0 *
Operator:
Operator:
0 *
Intercom: Extn. no.
To make calls
To make calls
Intercom: Extn. no.
Quick Reference Guide for Proprietary Telephone
Quick Reference Guide for Proprietary Telephone
4.4 Quick Reference Guide
Please make a photocopy of the following cards and distribute them to proprietary telephone or single
line telephone users.
9 *
+ Phone no.
6 *
+
Frequently used features at your extension
* You can change the flexible numbers to other numbers for easier use. If you
want to change the numbers, consult your dealer.
Answering a call waiting:
+ Phone no.
Transferring:
+
50 *
50 *
+
+
50 *
+ Extn. no.
During a conversation
+ Group no.
41 *
Retrieving:
Holding:
40 *
Specified extension:
Group:
1 *
To pick up someone’s call
Sending a call waiting tone:
Reserving a busy line:
When a line is busy
6 *
41 *
+
50 *
+
+ Phone no.
+
50 *
Frequently used features at your extension
* You can change the flexible numbers to other numbers for easier use. If you
want to change the numbers, consult your dealer.
+
50 *
+ Extn. no.
During a conversation
+ Group no.
Answering a call waiting:
Transferring:
Retrieving:
Holding:
40 *
Specified extension:
Group:
1 *
To pick up someone’s call
Sending a call waiting tone:
Reserving a busy line:
When a line is busy
Redial: # *
Outside party:
Redial: # *
+ Phone no.
Personal speed dialing:
* +
+ Personal speed dialing no.
System speed dialing:
* + System speed dialing no.
9 *
Personal speed dialing:
* +
+ Personal speed dialing no.
System speed dialing:
* + System speed dialing no.
Outside party:
0 *
Operator:
Operator:
0 *
Intercom: Extn. no.
To make calls
To make calls
Intercom: Extn. no.
Quick Reference Guide for Single Line Telephone
Quick Reference Guide for Single Line Telephone
4.4 Quick Reference Guide
User Manual
137
4.4 Quick Reference Guide
138
User Manual
Index
User Manual
139
Index
A
Absence Settings
60
Absent Message
63, 104, 128
Account
17, 110
Account Code Entry
22, 125
Alternate Calling—Ring/Voice
32, 131
Alternate Receiving—Ring/Voice
103
Answer
17, 40, 111
Answer/Release Button
40
Answering Call Waiting from the Telephone Company
Answering Call Waiting in the PBX
50
Answering Calls
38
Answering/Denying a Paging Announcement
67
Appendix
121
AUTO ANS (Auto Answer)/MUTE
15
AUTO DIAL/STORE
15
Automatic Call Hold
47
Automatic Callback Busy
27, 131
Automatic Callback Busy Cancel
28, 126
Automatic Line Access
21, 125
Available Extension
113, 115
53
B
Background Music (BGM)
71, 105, 129
Basic Calling
20
Before Operating the Telephones
12
Boss & Secretary feature
60
Busy Station Signaling (BSS) —> Call Waiting
Busy Tone
133
28
C
Call Center
75
Call Forwarding
60
Call Forwarding (FWD)
15, 60
Call Forwarding (FWD)/Do Not Disturb (DND)—Both calls
16, 110
Call Forwarding [FWD] for your Incoming Call Distribution Group
62
Call Forwarding to Voice Mail (Voice Mail Integration)
81
Call Hold
45, 127
Call Hold Retrieve
46, 127
Call Log
17, 111
Call Log for ICD Group
17, 111
Call Monitor
31, 131
Call Park
17, 47, 111, 127
Call Park (Automatic Park Zone)
17, 47, 111, 127
Call Park Retrieve
48
Call Pickup
39
Call Pickup Deny
40, 126
Call Splitting
48
Call Transfer
43
Call Waiting
28, 50, 70, 128, 131
Call Waiting from the Telephone Company
127
Call Waiting in the PBX
127
Call Waiting Tone Type Selection
104
Calling an Outside Party
21
Calling Another Extension
20
Calling through DISA
34
Calling without Restrictions
32
Changing the Settings and Extension Control
114
Changing the Settings of Other Extensions
94
140
User Manual
Clearing Features
108
CO
15
CO Line Group Access
21, 125
Conditions
113, 115
Conference
15, 17, 53, 111
Confirmation Tones
134
Connection Example
19
Control Features
94
Customized Buttons
16
Customizing the Buttons
109
Customizing Your Phone & System
99
D
Data Line Security
72, 129
Date & Time [000]
118
Dial Tone Transfer
95
Dial Tones
132
Direct Inward System Access (DISA)
34
Direct Station Selection (DSS)
16, 110
Directories
90
Directory and Call Log Lock
106
Display
13
Display Language Selection
102
Display Proprietary Telephone
88
Display Switching Mode
102
DND Override
31, 131
Do Not Disturb (DND)
15, 69
Do Not Disturb (DND) Tone
134
Door Open
80, 129
Doorphone Call
79, 129
Doorphone/Door Opener
79
During a Conversation
43
E
Easy Dialing
23
Electronic Station Lockout —> Extension Lock
64, 106, 128
Entering Characters
92
Examples
13
Exclusive Call Hold
45
Executive Busy Override
30, 131
Executive Busy Override Deny
71, 105, 128
Extension Control
94
Extension Feature Clear
74, 129
Extension Lock
64, 106, 128
Extension Name [004]
120
Extension Number [003]
120
Extension PIN (Personal Identification Number)
100, 106, 130
Extension Settings
68
External Background Music (BGM)
96, 130
External Feature Access (EFA)
17, 80, 111, 129
F
Feature Number Table
125
Feature Numbers
12
Fixed Buttons
15
FLASH/RECALL
15
Forced Answerback Selection
104
FWD N/A Timer
105
FWD/DND Cycle Switch Mode
63, 70
Index
FWD/DND Setting Mode
63, 70
FWD/DND—Intercom calls
16, 110
FWD/DND—Outside calls
16, 110
Multiple Party Conversation
Mute
58
N
G
Navigator Key
Group Directory Number (G-DN)
16, 110
Group FWD—Both calls
16, 110
Group FWD—Intercom calls
17, 110
Group FWD—Outside calls
17, 110
Group Paging
66, 128
Group-CO (G-CO)
16, 110
Handset/Headset Selection —> Headset Operation
Hands-free Answerback
39
Hands-free Operation
38
Headset
59
Headset Operation
59
HOLD
15
Host PBX
80
Hot Line
24, 125
How to Follow the Steps
18
Hurry-up
17, 111
Hurry-up Transfer —> Manual Queue Redirection
I
Icon Descriptions
14, 116
Incoming Call Log
88
Indication Tones
134
INTERCOM
15
Intercom Call
20
K
105
L
Last Number Redial
26, 125
LCS Mode Set (After Answering)
104
Leaving 3-Party Conference
57
List
115
Live Call Screening (LCS)
17, 83, 112
Live Call Screening Mode Set
104
Log-in/Log-out
17, 75, 111, 129
Log-in/Log-out for all groups
17, 111
Log-in/Log-out of a specified group
17, 111
Log-in/Log-out, Wrap-up
75
Loop-CO (L-CO)
16, 110
M
Making Calls
20
Manager Operation
93
Manager Password
113
Manager Programming
113, 114
Manual Queue Redirection
77
Message
15, 16, 110
Message for another extension
16, 110
Message Waiting
28, 126, 131
MONITOR
15
16
O
H
Key Pad Tone Set
53
59
One-touch Dialing
16, 23, 110
One-touch Dialing Assignment Mode Selection
One-touch Transfer
44
One-touch Two-way Transfer
17, 85, 112
Operation
11
Operator Call
20, 125
Outgoing Messages (OGM)
96, 130
106
P
77
Paging
66
Paging and then Transferring a Call
66
Paging Deny
67, 105
PAUSE
15
Personal Absent Message
104
Personal Programming
100
Personal Speed Dialing
23, 125
Pickup Dialing —> Hot Line
24, 125
Portable Station (PS) Registration
12
Predialing
22
Preferred Line Assignment—Incoming
103
Preferred Line Assignment—Outgoing
103
Privacy Release
58
Procedure
117
PROGRAM
16
Programmable Feature (PF)
16
Programming Information
113, 115
Q
Quick Dialing
26
Quick Reference Guide
136
R
Receiving Calls
38
Redial
15, 26
Release
17, 40, 111
Remote COS Access
32, 126
Remote Extension Lock
94, 130
Remote Setting
36, 126
Remote Station Lock Control —> Remote Extension Lock
Reorder Tone
133
Required Telephone
113, 115
Restrictions
13
Ring Tones
132
94, 130
S
Setting Features
101
Settings on the Programming Mode
101
Single-CO (S-CO)
16, 110
SP-PHONE
15
Station Program Clear —> Extension Feature Clear
Station Speed Dialing —> Personal Speed Dialing
74, 129
23, 125
User Manual
141
Index
Storing Names and Numbers
91
System Alarm
17, 111
System Password
115
System Programming
115, 118
System Speed Dialing
24, 125
System Speed Dialing Name [002]
119
System Speed Dialing Number [001]
118
T
Terminate
17, 111
Time Service
72
Time Service (Day/Night/Lunch/Break)
17, 72, 94, 111, 130
Time Service Mode Control
94
Time Service Switching Mode (Automatic/Manual)
17, 95, 111
Timed Reminder
68, 128
Toll Restriction
17, 111
Tone
13, 132
Tone 1
134
Tone 2
134
TRANSFER
15
Transferring to an Extension on the PBX
43
Transferring to an Outside Party Using the PBX Service
44
Troubleshooting
122
Trunk Answer From Any Station (TAFAS)
40, 127
Two-way Record
17, 85, 111
Two-way Transfer
17, 85, 111
U
Unattended Conference
User-supplied Equipment
56
79
V
Verified Code Entry
33, 126
VOICE CALL
16
Voice Mail Integration
81, 129
Voice Mail Transfer
17, 81, 112
Voice Processing System
81
Volume Key
16
W
Walking COS
33
Walking Extension
87, 130
Walking Station —> Walking Extension
87, 130
Warning Tone
134
What Kind of Telephone Can Be Used?
12
When the Dialed Line is Busy or There is No Answer
26
When You Use a Panasonic Proprietary Telephone
15
Wireless XDP Parallel Mode
73, 129
Wrap-up
17, 75, 111
Y
Your Extension Number
142
User Manual
13
Index
User Manual
143
Panasonic Consumer Electronics Company
Division of Matsushita Electric Corporation of America
One Panasonic Way
Secaucus, NJ 07094
Panasonic Sales Company
Division of Matsushita Electric of Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park
Carolina, Puerto Rico 00985
http://www.panasonic.com/csd
Copyright:
This manual is copyrighted by Panasonic Communications Co., Ltd. (PCC).
Under the applicable copyright laws, this manual may not be reproduced in any form, in whole or part,
without the prior written consent of PCC and its licensee.
© 2003 Panasonic Communications Co., Ltd. All Rights Reserved.
PSQX3089ZA KK1203TM0
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