Planet VIP-256PT User's Manual

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Planet VIP-256PT User's Manual | Manualzz

802.3af PoE SIP IP Phone

VIP-256PT

802.3af PoE SIP IP Phone

VIP-256PT

1

Copyright

Copyright (C) 2013 PLANET Technology Corp. All rights reserved.

802.3af PoE SIP IP Phone

VIP-256PT

The products and programs described in this User’s Manual are licensed products of PLANET Technology, This User’s

Manual contains proprietary information protected by copyright, and this User’s Manual and all accompanying hardware, software, and documentation are copyrighted.

No part of this User’s Manual may be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form by any means by electronic or mechanical. Including photocopying, recording, or information storage and retrieval systems, for any purpose other than the purchaser's personal use, and without the prior express written permission of PLANET Technology.

Disclaimer

PLANET Technology does not warrant that the hardware will work properly in all environments and applications, and makes no warranty and representation, either implied or expressed, with respect to the quality, performance, merchantability, or fitness for a particular purpose.

PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any inaccuracies or omissions that may have occurred.

Information in this User’s Manual is subject to change without notice and does not represent a commitment on the part of

PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User’s Manual. PLANET makes no commitment to update or keep current the information in this User’s Manual, and reserves the right to make improvements to this User’s Manual and/or to the products described in this User’s Manual, at any time without notice.

If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your comments and suggestions.

CE mark Warning

The is a class B device, In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

Energy Saving Note of the Device

This power required device does not support Stand by mode operation.

For energy saving, please remove the DC-plug or push the hardware Power Switch to OFF position to disconnect the device from the power circuit.

Without remove the DC-plug or switch off the device, the device wills still consuming power from the power circuit. In the view of Saving the Energy and reduce the unnecessary power consuming, it is strongly suggested to switch off or remove the DC-plug for the device if this device is not intended to be active.

WEEE Warning

To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should

2

understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.

Trademarks

802.3af PoE SIP IP Phone

VIP-256PT

The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware and software products by their trade names. In most, if not all cases, their respective companies claim these designations as trademarks or registered trademarks.

Revision

User’s Manual for PLANET SIP PoE IP Phone:

Model: VIP-256PT

Rev: 1.1 (2013, March)

Part No. EM-VIP-256PT_v1.1

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802.3af PoE SIP IP Phone

VIP-256PT

Table of Contents

Chapter 1 Introduction.................................................................................... 6

Overview ...................................................................................................................................... 6

Product Features ......................................................................................................................... 9

Specifications ............................................................................................................................. 10

Package Content........................................................................................................................ 12

Physical Details.......................................................................................................................... 12

Front View and Keypad function ........................................................................................ 12

Rear View............................................................................................................................ 13

Phone Screen Features ........................................................................................................ 15

Chapter 2 Preparations & Installation ......................................................... 16

Physical Installation.................................................................................................................. 16

Administration Interface.......................................................................................................... 18

Web configuration access.................................................................................................... 18

Chapter 3 Network Service Configurations................................................ 19

Configuring and monitoring your IP Phone from web browser........................................... 19

Manipulation of IP Phone via web browser........................................................................ 19

Chapter 4 VoIP IP Phone Status .................................................................. 20

Status .......................................................................................................................................... 20

Basic.................................................................................................................................... 20

DHCP .................................................................................................................................. 22

Syslog.................................................................................................................................. 22

Chapter 5 SIP Account Setting .................................................................... 23

SIP Account................................................................................................................................ 23

SIP setting ........................................................................................................................... 23

NAT setting ......................................................................................................................... 24

Line settings ............................................................................................................................... 25

Basic.................................................................................................................................... 25

Audio Configuration ........................................................................................................... 26

Supplementary Services Subscription................................................................................. 27

Advanced ............................................................................................................................ 27

Chapter 6 Network Setting........................................................................... 29

Basic ........................................................................................................................................... 29

Internet Port (WAN)............................................................................................................ 30

PC Port(LAN) ..................................................................................................................... 32

Network Address Server Settings (DHCP) ......................................................................... 33

MAC Address Clone ................................................................................................................. 34

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802.3af PoE SIP IP Phone

VIP-256PT

VPN ............................................................................................................................................ 35

DMZ ........................................................................................................................................... 36

QoS ............................................................................................................................................. 37

Chapter 7 Phone Configurations................................................................. 38

Performance .............................................................................................................................. 38

Volume ................................................................................................................................ 38

Regional .............................................................................................................................. 39

Call Forward ....................................................................................................................... 40

Miscellaneous ..................................................................................................................... 40

Multi-Functional Key ............................................................................................................... 41

Dial Plan..................................................................................................................................... 43

Phonebook ................................................................................................................................. 47

Phonebook........................................................................................................................... 47

Black List ............................................................................................................................ 48

Call Log .............................................................................................................................. 49

Chapter 8 VoIP IP Phone Administration .................................................... 51

Management .............................................................................................................................. 51

Time/Date............................................................................................................................ 51

Password Reset ................................................................................................................... 53

Web Access ......................................................................................................................... 54

System Log Setting ............................................................................................................. 54

Factory Defaults.................................................................................................................. 56

Update Firmware ...................................................................................................................... 56

Security ...................................................................................................................................... 56

Provision .................................................................................................................................... 58

SNMP ......................................................................................................................................... 60

TR 069 ........................................................................................................................................ 61

Appendix A Frequently Asked Questions List............................................ 62

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802.3af PoE SIP IP Phon e

VIP-256PT

Chapter 1

1

Introduction

Overview

Cost-effective, High-performance PoE VoIP Phone

To build high-performance VoIP communications at a low cost, PLANET now introduces the latest member of its IP Phone family, the VIP-256PT 802.3af PoE 2-Line Business IP Phone. Compliant with IEEE 802.3af PoE interface for flexible deployment. The VIP-256PT makes it simple for the enterprise featuring voice and data system or expanding voice system to new locations. It helps the company to save money on long distance calls; for example, the remote workers can dial in through a Unified VoIP Communication System just like an extension call but no long distance charge would occur. The VIP-256PT also allows call to be transferred to anyone at any location within the voice system, which enables the enterprise to communicate more effectively and is helpful to streamline business processes.

Standard Compliance

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802.3af PoE SIP IP Phone

VIP-256PT

Based on the Session Initiation Protocol 2.0 (RFC3261), the VIP-256PT ensures comprehensive interoperability with equipment from other VoIP infrastructure providers, With the Session Initiation Protocol

2.0 (RFC3261), The VIP-256PT is able to broadly interoperate with equipment provided by VoIP infrastructure providers, thus enabling them to provide their customers with better multi-media exchange services.

Enhanced, Full-Featured Business IP Phone

The VIP-256PT is a full-featured enhanced business IP Phone that addresses the communication needs of the enterprises. It provides 2 voice lines and dual 10/100Mbps Ethernet. Furthermore, the VIP-256PT delivers user-friendly design containing a 128×32 Graphic LCD with white backlight, 2 Line keys and 4 soft keys, and

10 multi-functional keys with dual-color LED. The VIP-256PT supports all kinds of SIP based phone features including Call Waiting, Auto Answer, Music on Hold, Caller ID and Call Waiting ID, 3-Way Conference, Call

Hold, Call Forwarding, Black List, Hotline, DTMF Relay, In-band, Out-band (RFC 2833) and SIP INFO, among others. Besides for office use, the VIP-256PT is also the ideal solution for VoIP service offered by Internet

Telephony Service Provider (ITSP).

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Secure, High-Quality VoIP Communication

802.3af PoE SIP IP Phone

VIP-256PT

The VIP-256PT supports SIP v2 for easy integration with general voice over IP system. It can also effortlessly deliver secured toll voice quality by utilizing cutting-edge 802.1p QoS (Quality of Service), 802.1Q VLAN tagging, and IP TOS technology.

Professional Application

The VIP-256PT supports Busy Lamp Field (BLF) function that, via the lights on the phone, enables users to easily identify the status of other phones which connected to the same IP PBX, such as busy, idle, ringing, etc.

The connected IP PBX must also support BLF feature. The BLF function is helpful for a receptionist on the front desk to route all incoming calls.

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802.3af PoE SIP IP Phone

VIP-256PT

Product Features

¾

Highlights

„

2-Line business-class IP phone

„

IEEE 802.3af (Power over Ethernet) compliant

„

Connects directly to an Internet telephone service provider or to an IP PBX

„

Dual switched Ethernet ports, speakerphone, caller ID, call hold, conferencing, and more

„

Easy installation and highly secure remote provisioning, as well as menu-based and web-based configuration

¾

Telephony Features

„

Two voice lines

„

Pixel-based display: 128 x 32 monochrome graphical liquid crystal display (LCD)

„

Caller ID and call waiting ID

„

3-Way call conferencing

„

Busy Lamp Field (BLF)

„

Do not disturb (DND)

„

Call Transfer: Blind transfer and Attended transfer

„

Call Mute, Redial, Speed Dial, Pick Up, Call Park, Dial Plan, DND, Call Hold, Call Forwarding

¾

Management

„

SIP v2 (RFC 3261, 3262, 3263, 3264)

„

STUN (RFC 3489)

„

Automated provisioning and upgrade via HTTPS, HTTP, TFTP

„

Message Waiting Indicator (RFC 3842)

„

IEEE 802.1Q VLAN / 802.1p and IP TOS

„

TR069 / SNMP v2

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Specifications

Product

Hardware

Lines (Direct Numbers)

Display

VIP-256PT

802.3af PoE SIP IP Phone

802.3af PoE SIP IP Phone

VIP-256PT

Feature Keys

Physical Interfaces

2-Line business-class IP phone

128 x 32 Graphic LCD with white backlight

2 line keys and 4 soft keys

12 Dialing Buttons (0~9, *, #)

9 x Fixed Function Buttons

10 Multi-functional key with dual-color LED

Two 10/100BASE-T RJ-45 Ethernet ports (IEEE 802.3 / 802.3af Power over

Ethernet compliant)

Handset: RJ-9 connector

Built-in speakerphone and microphone

Protocols and Standard

Data Networking

Voice Gateway

Provisioning, Administration, and Maintenance

MAC address (IEEE 802.3)

IPv4 (RFC 791)

Address Resolution Protocol (ARP)

DNS: A record (RFC 1706), SRV record (RFC 2782)

Dynamic Host Configuration Protocol (DHCP) client (RFC 2131)

Internet Control Message Protocol (ICMP) (RFC 792)

TCP (RFC 793)

User Datagram Protocol UDP (RFC 768)

Real Time Protocol RTP (RFC 1889, 1890)

Real Time Control Protocol (RTCP) (RFC 1889)

Differentiated Services (DiffServ) (RFC 2475)

Type of service (ToS) (RFC 791, 1349)

VLAN tagging 802.1p / 802.1Q: Layer 2 quality of service (QoS)

Simple Network Time Protocol (SNTP) (RFC 2030)

Backward compatible with RFC 2543

Session Timer (RFC 4028)

SDP (RFC 2327)

NAPTR for SIP URI Lookup (RFC 2915)

SIP version 2 (RFC 3261, 3262, 3263, 3264)

SIP support in NAT networks [including STUN (RFC 3489)]

Message Waiting Indicator (RFC 3842)

Voice algorithms:

- G.711 (A-law and μ-law)

- G.726 (16/24/32/40 kbps)

- G.722

- G.723

Dual-tone multifrequency (DTMF), in-band and out-of-band (RFC 2833) (SIP

INFO)

Voice activity detection (VAD) with silence suppression

Adaptive Jitter Buffer Management

Comfort Noise Generation

Echo Cancellation Message

Integrated web server provides web-based administration and configuration

Telephone keypad configuration via display menu/navigation

Automated provisioning and upgrade via HTTPS, HTTP, TFTP

User Authentication for configuration pages

Local and Remote Syslog (RFC 3164)

SNTP Time Synchronization

Multi User Level

SNMP v2

TR069

Features

Telephony Features

Two voice lines

Call Waiting

Auto Answer

10

Environment

Power Requirement

Operating Temperature

Operating Humidity

Weight

Dimensions (W x D x H)

Emission

Connectors

802.3af PoE SIP IP Phone

VIP-256PT

Music on hold

Caller ID and call waiting ID

3-Way call conferencing

Call Hold, Call Forwarding, Call Mute

Call Transfer: blind transfer and attended transfer

Call log: redial list, answered calls and missed calls

Volume Adjustment: Handset/Headset, Speaker and Ringer

Delayed Hotline

Redial, Speed Dial

Busy Lamp Field (BLF)

Pick up, Call park, Dial Plan

Black List

Message-waiting indicator (MWI)

Do not disturb (DND)

Full-Duplex Speakerphone

Customized Ring Tone

SMS (100 records)

Call History (100 records )

- Most Recently Missed Calls

- Most Recently Received Calls

- Most Recently Dialed Numbers

Phone book (100 records)

Speed Dial (10 records )

5V DC, 1A

IEEE 802.3af

0 ~ 50 Degrees C

10 ~ 90% (non-condensing)

720g

191 x 205 x 75 mm

CE, FCC

Two 10/100 Mbps Ethernet, RJ-45

RJ-9 handset connector

DC power jack

DND Switch

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Package Content

‧ SIP IP Phone unit

‧ Power Adapter

‧ Quick Installation Guide

‧ CD-ROM containing the on-line manual.

‧ RJ-45 cable x1

802.3af PoE SIP IP Phone

VIP-256PT

Physical Details

The following figure illustrates the front/rear panel of IP Phone.

Front View and Keypad function

1

Keypad Description

3

1

Handset top cradle

Hook switch

2

6

For the placement of handset (Receiver end)

For hang-up and hang-off of handset

7

Cradle latch To prevent the handset from dropping when it is wall-mounted.

Handset bottom cradle For the placement of handset (Transmitter end)

Handset cord port RJ-11 jack on the left side of the IP phone

Headset wire port RJ-11 jack on the bottom of the handset

4

5

12

2

3

Headset

LCD screen

Multi-Functional

Key

4

Line Keys

5

Soft keys

6

Numeric Keypad

7

Other Function and numeric key

Rear View

802.3af PoE SIP IP Phone

VIP-256PT

To mount mouthpiece and earpiece on the single handle.

The LCD screen is for displaying your settings, such as phone number, line status and so on.

These keys can be used as speed dial, BLF, shortcut key, pick up and call park.

In standby:

These keys are used as line keys; you can press the line button to select the corresponding line, and then user can make call or do other functions.

The LED under the keys used to display the status of each extension.

These keys are used as soft keys. These can be used for item selection or control on the LCD screen.

The Soft key function depends on their corresponding content displayed on the LCD at that time.

Enters numeric digits for initiating a call or for entering configuration information.

Include MENU, UP, DOWN, REDIAL, and numeric keys

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Keypad Description

802.3af PoE SIP IP Phone

VIP-256PT

1

Headset

2

DND Switch

3

DC 5V

4

5

PC

Internet

Headset console, connect to headset

The Switch is used to turn on or turn off DND.

Under the character DND is a dot.

When the switch near the dot, DND is on, otherwise DND is off.

Taking the left picture for example, DND is on.

Power port

Connects to a PC.

Connects to the Ethernet switch, router or Internet.

Please don’t connect PoE injector and AC adapter to VIP-256PT at the same time, this may make the effect of current pulse and then cause device damage. Be noted to power the SIP IP phone either from 802.3af PoE or AC adapter.

14

Phone Screen Features

This is what your main phone screen might look like with an active call.

802.3af PoE SIP IP Phone

VIP-256PT

Graphic Icon Description

1

Date

2

Time

3

Phone Numbers

4

Lines

5

Softkey Function

6

Softkey Buttons

To display the current date.

Date format is mm/dd

To display the current time.

Time format is mm:ss (A or P)

To display the phone number of lines.

To display the status of lines.

The icon means unregistered.

The icon mean registered.

To display the current softkey function.

User can use the softkey button to highlight the item displayed on the LCD screen and then configuration.

One button directs to one softkey function, the blue line in the left picture displays the corresponding relationship.

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802.3af PoE SIP IP Phone

VIP-256PT

Chapter 2

Preparations & Installation

2

Physical Installation

VIP-256PT: Enterprise PoE SIP IP Phone (2 x RJ-45, 1 x PoE for Internet interface)

Step 1. Handset Connection

Plug Handset Core with Handset and Handset Jack

S tep 2a. Connecting Power Adapter and Network

Power adapter

Network

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802.3af PoE SIP IP Phone

VIP-256PT

NOTE: Use only the power adapter shipped with the unit to ensure correct functionality

Step 2b. Connecting Power via PoE interface and Network

In the VIP-256PT can be configured without external power, if connecting to an IEEE802.3af PSE devices such as 802.3af POE injector/hub or 802.3af POE Switch.

Note: Only internet port of the VIP-256PT support 802.3af power injection, use of any non-standard POE injector could damage the device

NOTE: only WAN support POE.

Step 3. Computer Network Setup

Set your computer’s IP address to 192.168.0.x, where x is a number between 2 to 254 (except 1 where is being used for the IP Phone by default). If you don’t know how to do this, please ask your network administrator.

Step 4. Login Prompt

Use web browser (Internet Explorer 6.0 or above) to connect to 192.168.0.1 (type this address in the address bar of web browser).

You’ll be prompted to input user name and password: admin / 123

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802.3af PoE SIP IP Phone

VIP-256PT

Administration Interface

The IP Phone provides GUI (Web based, Graphical User Interface) for machine management and administration. Key pad administration also available for simple configuration.

Web configuration access

To start IP Phone web configuration, you must have one of these web browsers installed on computer for management

Microsoft Internet Explore r 6.0.0 or higher with Java support

Default IP address of IP Phone is 192.168.0.1. You may now open your web browser, and insert

http://192.168.0.1 in t he address bar of your web browser to logon IP Phone web configuration page.

IP Phone will prompt for logon username/password, please enter: ad min / 123 to continue machine administration.

In order to connect machine for administration, please locate your PC in the same network segment (192.168.0.x) of IP Phone. If you’re not familiar with TCP/IP, please refer to related chapter on user’s manual CD or consult your network administrator for proper network configurations.

18

802.3af PoE SIP IP Phone

Chapter 3

Network Service Configurations

VIP-256PT

3

Configuring and monitoring your IP Phone from web browser

The IP Phone integrates a web-b ased graphical user interface that can cover most configurations and machine status monitoring. Via standard, web browser, you can configure and check machine status from anywhere ar ound the world.

Manipulation of IP Phone via web browser

Log on IP Phone via web browser

After TCP/IP configurations on your PC, you may now open your web browser, and input http://192.168.0.1

to logon IP Phone web configuration page.

IP Phone will pr ompt for logon username/password: admin / 123

When users login the web page, users can see the IP Phone system information like firmware version, company…etc in this main page.

19

802.3af PoE SIP IP Phone

Chapter 4

VoIP IP Phone Status

VIP-256PT

4

Status

Y ou can check the basic phone status to find out more information about the phone.

T hey include three parts Basic, DHCP and Syslog.

Basic

In this page include Product Information, Line Status, Ne twork Status, and System Status.

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802.3af PoE SIP IP Phone

VIP-256PT

Item

Product Information

Line Status

Network Status

System Status

Refresh

Descriptions

It shows the basic information of the product.

It shows the registration state of each line.

It shows the information of Internet port, VPN and PC port.

It shows the current time and the running time of the product.

Click Refresh button to refresh status of phone.

21

802.3af PoE SIP IP Phone

VIP-256PT

DHCP

This page displays the status about DHCP server enable/disable, start IP address, end IP address and client lease time. Click Refresh button to refresh status of DHCP server.

Item

Descriptions

DHCP Status

It shows the information of the DHCP Server.

Syslog

It shows all the log information of system.

22

802.3af PoE SIP IP Phone

VIP-256PT

Chapter 5

5

SIP Account Setting

SIP Account

SIP is a request-response protocol, dealing with requests from clients and responses from servers. Participants are identified by SIP URLs. Requests can be sent through any transport protocol. SIP establishes call parameters at either end of the communication, and handles call transfer and termination.

SIP setting

Set your SIP server in the following interface. These parameters are related to registration and call.

Item

Descriptions

SIP T1

Max forward

SIP Reg User Agent

Name

RFC 3261 T1 value (RTT estimate), which can range from 0 to 64 second.

Defaults to .5 seconds

SIP Max Forward value, which can range from 1 to 255. Defaults to 70.

User-Agent name to be used in a REGISTER request.

If this is not specified, the <SIP User Agent Name> is also used for the RE

23

Max Auth

Make ALL AVT

Package

RFC 254.3 Call Hold

802.3af PoE SIP IP Phone

VIP-256PT

GISTER request. Defaults to blank

Maximum number of times (from 0 to 255) a request may be challenged.

Default is 2.

For second dial tone, enable t his item package Mark position is 1, disable this item will be 0.

If set to yes, unit will include c=0.0.0.0 syntax in SDP when sending a SIP re-INVITE to the peer to hold the call. If set to no, unit will not include the c

=0.0.0.0 syntax in the SDP.

The unit will always include a=sendonly syntax in the SDP in either case.

Defaults to yes

Enable/Disable SRTP(Secure Real-time Transport Protocol)

SRTP encryption type.

SRTP

SRTP Prefer

Encryto

NAT setting

Set your NAT Traversal parameters in the following interface. It is helpful for the device behind NAT

Item

Descriptions

NAT Tra versa l

STUN Server IP

NAT Refresh Interval (sec)

Port

Enable/Disable NAT.

VIP-256PT supports STU N traversal, c hoose “STUN” in the “NAT

Traversal Mode” if you want traverse NAT/Firewall.

STUN server IP address, default is stun.fwdnet.net the interval to refres h

STUN port

24

Line settings

802.3af PoE SIP IP Phone

VIP-256PT

I n this webpa ge, users ca n configuration the information about SIP account1, including the following 4 part s:

Basic, Audio Configuratio n, User and A dvanced, user can program all the SIP parameters. For VIP-256PT it c an support 2 line s regist ered.

B asic

Set the basic information provided by your VOIP Service Provider, such as Phone Number, Account, p assword,

SIP Proxy and so on.

Item

Line Enable

Peer to Peer

Proxy DNS Type

Use VPN

Domain Name

SIP Server

SIP Port

Outbound Proxy

Outbound Port

Display Name

Phone Number

Descriptions

Enable/Disable SIP Line

Enable/Disable PEER to PEER

If enable, SIP line will not send register request to SIP server;

In System Status, SIP line Status is Registered;

SIP-1 can make call out, but others can not call SIP line.

Choose DNS type from A Type and DNS SRV.

Enable/Disable VPN

The domain of SIP Se rver

The IP address of SIP Server

The port which SIP Server supports for VOIP service , default is 5060

Outbound Proxy IP or domain name

Outbound Proxy’s Service port

The number will display in callee

Number of telephone provided by SIP Proxy

25

Account

Password

SIP account provided by SIP Proxy

SIP password provided by SIP Proxy

Audio Configuration

Select the audio Codec you want to use...

802.3af PoE SIP IP Phone

VIP-256PT

Item

Audio Codec Type1

Audio Codec Type2

Audio Codec Type3

Audio Codec Type4

Audio Codec Type5

G.723 Coding Speed

Packet Cycle

Descriptions

Choose the audio codec type from G.711U, G.711A, G.722, G.729,

G.723

Choose the audio codec type from G.711U, G.711A, G.722, G.729,

G.723

Choose the audio codec type from G.711U, G.711A, G.722, G.729,

G.723

Choose the audio codec type from G.711U, G.711A, G.722, G.729,

G.723

Choose the audio codec type from G.711U, G.711A, G.722, G.729,

G.723

Choose the speed of G.723 from 5.3kbps and 6.3kbps

The RTP packet cycle time

26

Supplementary Services Subscription

802.3af PoE SIP IP Phone

VIP-256PT

C

all Waiting - This call feature allows your phone to accept other incoming calls during the conversation.

Item

Descriptions

Call Waiting

Call Pickup

Delayed Hot Line

Enable / Disable Call waiting.

Enable / Disable Call Pickup.

Fill in the hotline number.

Pickup handset or pres s speaker/hea dset button, VIP-256PT will dial out the hotline number automatically. Ex: xxxT4 will delay 4 sec onds, then transfer to xxx (set to T0 will not delay.)

Enable / Disable MWI (message waiting indicate).

MWI Enable

Voice Mailbox

Numbers

Fill in the voice mailbox ph one number

Advanced

I P phone make calls ba sed on SIP accounts, IP phone can support 4 independent SIP account, and each account can be configured to d ifferent S IP server.

27

Item

Domain name

Mode

Carry Port

Information

Signal Port

DTMF Type

RFC2833 Payload

(>=96)

Register Refresh

Interval

RTP Port

Cancel Message

Enable

Prack Enable

SIP Ping Enable

Keep-alive interval

(10-60s)

802.3af PoE SIP IP Phone

VIP-256PT

Descriptions

If or not use domain name in the SIP URI

If or not carry Port information in the SIP URI.

The local port of SIP protocol, default is 5060

Choose the DTMF type from IN_band, RFC2833 and SIP INFO.

User can use the default setting

The interval between two normal Register me ssages. You can use the default setting.

Set the port to send RTP.

IP Ph one will select one idle port for RTP if you set “0”, otherwise use the value user set.

When you set enable, an unregistered message will be sent before regist ration, while you set disable, unregistered message will not be sent b efore registration. You should set the option for diff erent Proxy.

Enable / Disable prack.

If this option enable, IP Phone will send SIP-PING to Server periodically instead of sending hello packet. The send interval is Keep-alive interval.

The interval that IP Phone will send an empty packet to Proxy.

28

B asic

In this item you can program all the Network parameters.

802.3af PoE SIP IP Phone

Chapter 6

Network Setting

VIP-256PT

6

29

Internet Port (WAN)

Internet Port WAN (Static IP)

802.3af PoE SIP IP Phone

VIP-256PT

Item

Descriptions

Internet Connection

Type

IP Address

Subnet Mask

Default Gateway

Primary DNS

Second DNS

Internet Connection

Type

Choose Static IP.

The IP address of Internet port

The subnet mask of Internet port.

The default gateway of Internet port.

The primary DNS of Internet port.

The second DNS of Internet port.

Choose Static IP.

Internet Port WAN (DHCP)

Item

Internet Connection

Type

DNS type

Descriptions

Choose Automatic Configuration-DHCP.

Choose DNS type from Manual and Automatic

1. In Manual: user should set the Primary DNS and Second DNS

30

802.3af PoE SIP IP Phone

VIP-256PT

manually.

2. In Automatic: IP Phone will get the Primary DNS and Second DNS from DHCP Server automatically.

Internet Port WAN (PPPoE)

Item

Internet Connection

Ty pe

PPPoE Account

PPPoE Password

PPPoE Auto-Dial

DNS Type

Primary DNS

Second DNS

Descriptions

Choose PPPoE.

Fill in the PPPoE account which get from Internet Service Provider

Fill in the PPPoE account get from Internet Service Provider

Enable / Disable PPPoE Auto-Dial.

Choose DNS type from Manual and Automatic

1. In Manual: user should set the Primary DNS and Second DNS manually.

2. In Automatic: IP Phone will get the Primary DNS and Second DNS from DHCP Server automatically.

The primary DNS of Internet port.

The second DNS of Internet port.

31

PC Port(LAN)

Support Three mode disable,NAT, Bridge mode

802.3af PoE SIP IP Phone

VIP-256PT

Item

PC Port

Connection Type

Local IP Addre ss

Subnet Mask

Descriptions

Choose the PC port connection type from disable, NAT and Bridge.

NAT - The product will be same as a router.

Bridge - The LAN port is same as the WAN port

Disable - PC port switch to NAT mode, but Internet port and PC port can’t communication to each other.(The device behind the PC port still can connect to each other)

Set the IP address of PC port.

Efficient when user choose NAT.

Set the subnet mask of PC port.

Efficient when user choose NAT.

32

Network Address Server Settings (DHCP)

Support Three mode disables, NAT, Bridge mode,

802.3af PoE SIP IP Phone

VIP-256PT

DHCP Server - It will assign the IP Addressed set here to devices that connect to the LAN port.

Number of Address - You may limit the number of addresses your router hands out.

Item

Local DHCP

Server

Start IP Address

Number of

Address

Client Lease Time

Primary DNS

Secondary DNS

Local DHCP

Server

Descriptions

Enable / Disable DHCP Server.

I f PC port is not in NAT mode, user can not enable DHCP server.

T he starting IP address which IP phone will attribute to clients.

Note: The Network Sect of DHCP Server Start Address should be the same with the one that VIP-256PT’s PC port.

Generally speaking, you can use the default setting.

Number of IP address will distribute to clients.

The interval of DHCP will send request to continue in period of validity.

Unit is hour.

Primary DNS that DHCP Server will distribute.

You can use the default setting.

Secondary DNS that DHCP Server will distribute.

You can use the default setting.

Enable / Disable DHCP Server.

If PC port is not in NAT mode, user can not enable DHCP server.

33

802.3af PoE SIP IP Phone

VIP-256PT

MAC Address Clone

MAC Address Clone: Some ISPs will require you to register your MAC address. If you do not wish to re-register your MAC address, you can have the router clone the MAC address that is registered with your

ISP.

Item

MAC Clone

MAC Clone Step

D escriptions

MAC is the hardware address of network equipment. Sometimes, netwo rk providers may bind netwo rk account with the network equipm ent’s MAC address. So you may not pass the provider’s authenti cation when you use a new VIP-256PT. In this case, you can use MA C Clone to copy your PC’s MAC address to VIP-256PT’s

Internet port.

M AC is an important parameter for network equipments, so you should m ake sure that the MAC is right, in order to preven t to make VIP-256PT unusable.

Y ou can login VIP-256PT’s Web via PC port if you are incautious to m ake it wrong. And then cloning the right MAC or resume the default se ttings.

Step 1 Press address button to get the PC’s MAC

Step 2 Press to save the changes

Step 3. Press to cancel MAC address clone.

Step 4. Press Reboot to reboot VIP-256PT.

34

802.3af PoE SIP IP Phone

VIP-256PT

VPN

A Virtual Private Network (VPN) is the extension of a private network that encompasses links across sh ared o r public networks like the Internet. In short, by VPN technology, you can send data between two computers across a shared or public network in a manner that emulates the properties of a point-to-point private link.

Item

VPN Enable

Initial Service IP

Initial Service

Port

User Name

Password

Route Strategy

Descriptions

Enable / Disable VPN.

And user ca n choose the VPN mode from PPTP and L2TP.

VPN server IP address.

VPN server port.

The user name for authentication.

Passwo rd for authentication.

Choose route mode from All or SIP.

35

802.3af PoE SIP IP Phone

VIP-256PT

DMZ

Enabling this option will expose the specified host to the Internet. All ports between the DMZ Start Port and the DMZ End Port will be accessible from the Internet.

Item

Descriptions

Use DMZ

Enable / Disable DMZ

DMZ Host IP

s et the IP address of DM Z host

Address

DMZ Start Port

s et the start port of DMZ host

DMZ End Port

DMZ Example: s et the end port of DMZ ho st

For example, the DMZ computer’s IP is “192.168.1.2”, “DMZ start port” and “DMZ end port” is 20 a nd 1023. The DMZ functio n is that DMZ computer can get the requests from the ports (20 to 1023) of VIP-256PT’s Internet por t.

36

QoS

Layer 3 QoS: Set the IP TOS value of SIP and RTP Packets.

Layer 2 Qos: Set the value of 802.1Q and 802.1p priority

802.3af PoE SIP IP Phone

VIP-256PT

Item

Descriptions

Some ISP supply QoS se rvices. The QoS services can make the best of improving the quality of

V oice application.

You ca n get the settings from the I SP if they supply QoS services. Please c onnect with them if you n eed it.

37

802.3af PoE SIP IP Phone

Chapter 7

Phon e Configurations

VIP-256PT

7

Performance

User can configuration the value of ring volume, speakerphone volume, handset volume and so on.

Volume

Volume Settings - Adjust the input gain or the volume of handset/speaker/ring

Items

Handset Input

Gain

Handset Volume

Gain

Description

Adjust the handset input gain from 0-7

Adjust the output gain from 0-7

Speakerphone Input

Gain

Adjust the speakerphone input gain from 0-7

Speaker Volume

Adjust the speaker volume form 0-7

Ringer Volume

Adjust the ringer volume form 0-7.

38

Regional

Modification the Tone type and tone parameters.

802.3af PoE SIP IP Phone

VIP-256PT

Items

Description

Tone Type

Min Jitter Delay (ms)

Choose tone type form China, US, Hong Kong and KR…..Beside

Custom item the other tone type already defin in the system.

The Min value of VIP-256PT’s jitter delay, VIP-256PT’s jitter is an adaptive jitter mechanism.

The Max value of VIP-256PT ’s jitter delay, VIP-256PT’s jitter is an

Max Jitter Delay (ms)

adaptive jitter mechanism.

Hook-On T one Delay

(sec)

How long VIP-256PT will delay to sound hook-on tone when call party end call.

Ringing Time(Sec)

How long VIP-256PT will ring

Busy Tone

Delay(Sec)

Before the busy tone VIP-256PT will send the delay tone (like di,di.), this parameter defind how long the delay tone is.

39

802.3af PoE SIP IP Phone

VIP-256PT

Call Forward

Call Forward - This feature allows you to forward a n incoming call to another phone number.

Items

Description

All Forward

The phone number which will be forwarded to.

IP Phone will forward all ca lls to the pho ne number immediately when there is an incoming call.

The phone number which will be forwarded to when line is busy.

Busy Forward

No Answer Forward

No Answer Timeout

The phone number which will be forwarded to when there's no answer at your phone.

The seconds to delay forwarding calls, if there is no answer at your phone.

Miscellaneous

Au

to Answer - All the in com ing calls will be put through au tomatically.

Items

Auto Answer

Dial Time Out

Description

Enable / Disable auto answer. If enable, VIP-256PT will auto answer all incoming call immediately.

How long VIP-256PT to sound dial out tone when VIP-256PT dialing number.

Call Immediately Key Choose call immediately key form * or #.

ICMP Ping

Enable / Disable ICMP Ping.

If enable this option, VIP-256PT will ping the SIP Server every interval time, otherwise, It will send “hello” empty packet to the SIP Server.

40

Handsfree Key

Mode

802.3af PoE SIP IP Phone

VIP-256PT

Choose the hands free key mode from hands free and headset.

Multi-Functional Key

In here user can program the Multi-Function Key like Speed dial , BLF, Shortcut Key, Call Pick up

Items

Program Step:

Step 1.Choo

se one current key board to configuration from Basi c Board, Expan sion Board 1,

Expansio n Board 2, Expa nsion Board 3, Expansion Board 4, Expansion Board 5 and Expansion

Board 6.

Step 2.Choose one Exp Key from Exp Key 1 to Exp Key 20.

Step 3.Choose o ne functio n type from speed dial, BLF, shortcut key, call pickup and call park.

Step 4.Set the other corre sponding parameters.

Changes button to cancel changes.

A dding spee d dial:

Speed Dial: You can configure the key as simplified speed dial key.This key function allows you to easily access the most frequently dialed numbers.

41

Description

802.3af PoE SIP IP Phone

1 . Cho ose one Exp Key to configuration

2. Select the speed dial from the drop down list

3. Choose the Line from auto (the first line registered), line1, line2, line3, line 4 and line 5

4. Fill the phone number in Expansion

VIP-256PT

5. Press solid green.

to save changes and you can see the status of corresponding LED is

6. Press button to make changes effective.

If set properly, press the corresponding key to make call immediately, and the status of LED is solid red.

Adding BLF:

BLF: The button can be configured Busy Line Field function with specified account. This feature must be supported by the sip server.

1) Choose one Exp Key to configuration

2) Select the BLF from the drop down list

3) Choose the Line from line1, line2, line3, line 4 and line 5.

4) Fill the monitored phone number in Expansion

5) Fill the pickup code in Pickup Code if user wants to pickup the call when there is a new call coming in monitored phone.

6) Press solid green.

to save changes and you can see the status of corresponding LED is

7 ) Press button to make changes effective.

Adding shortcut key:

Shortcut Keys: Shortcut Keys are predefined shortcuts to phone and call functions.

1. Choose one Exp Key to configuration

2. Select the shortcut key from the drop down list

3 . Select t he mode from the phonebook, call history, text message, volume+, volume- and login/logout in the drop down list.

4. Press to save changes and you can see the status of corresponding LED is

42

802.3af PoE SIP IP Phone

VIP-256PT

solid green.

5. Press button to make changes effective.

6. If set properly, press the corresponding button to access to phonebook, call history, text message, volume+, volume- and login/logout menu directly.

Adding call park:

1. Choose one Exp Key to configuration

2. Select the Call Park from the drop down list in type

3. Choose the Line from line1, line2, line3, line 4 and line 5.

4. Fill the pickup extension code in Expansion

5. Press solid green .

to save changes and you can see the status of corresponding LED is

button to make changes effective. 6 . Press

Dial Plan

Items

Dial Plan

Line

Digit Map

Description

Enable / Disable dial rule.

Choose the call mode from line1, line2, line3, line4 and line5.

Fill in the sequence used to match input number

43

Action

Move Up

802.3af PoE SIP IP Phone

VIP-256PT

The syntactic, please refer to the following Dial Plan Syntactic

Choose the dial plan mode from Deny and Dial Out.

Deny means VIP-256PT will reject the matched number, while Dial Out means VIP-256PT allow dial out the matched number.

Press it to move up.

Items

Adding one dial plan:

Step 1. Enable Dial Plan

Step 2. Click Add button, and the configuration table

Step 3. Fill in the value of parameters.

Step 4.

Press O K button to end configuration.

Step 5. Pr ess Save Sett ings button to save change s.

Editing one dial plan:

Step 1. Enable Dial plan

Step 2. Choose one dial plan

Description

44

Step 3. Click Edit button, and the configuration table

Step 4. Change the value of parameters.

Step 5.Press OK button to end configuration.

Step 6. Press Save Settings button to save changes.

Deleting one dial plan:

Step 1. En able Dial plan

Step 2. Choose one dial plan

Step 3. Click Delete button to delete the dial plan

Dial Plan Syntactic

Description

Items

0 1 2 3 4 5 6 7 8 9 * #

Legal characters

802.3af PoE SIP IP Phone

X

Lowercase letter x stands for one legal character

[sequence]

To match one character form sequence.

For example:

1. [0-9]: match one digit form 0 to 9

2. [23-5*]: match one character from 2 or 3 or 4 or 5 or *

x.

Match to , , , …...

For example:

“01.”: can match ”0”, “01”, “011”, ”0111”, …….., ”01111…”

<dialed: substituted>

Replace dialed with substituted.

For example:

<8:1650>123456:input is “85551212”, output is“16505551212”

x,y

T

Make outside dial tone after dialing “x”, stop until dialing character “y”

For example:

“9,1xxxxxxxxxx”:VIP-256PT make outside dial tone after inputting “9”, stop tone until inputting “1”

“9,8,010x”: make outside dial tone after inputting “9”, stop tone until inputting “0”

Set the delayed time.

For example:

“<9:111>T2”: VIP-256PT will dial out the matched number “111” after 2 seconds.

VIP-256PT

45

802.3af PoE SIP IP Phone

VIP-256PT

Items

Description

Example 1

If user dials #12#2, VIP-25 6PT will call 010#12%232 immediat ely.

Example 2

If user dials 5,8101, VIP256PT will call 2413338101 immediately,

And VIP-256PT will mak e outside dial tone after inputting “5”, stop tone until inputtin g “8”.

Example 3

If user dials 422xxxx or 5 22xxxx, VIP-256PT will call 22xxxx333 immediately.

Example 4

If user dials 2,622 or 2,6222 or 2,62222 or or ,

VIP-256PT will call 5622 or 56222 or 5 62222 or or immediately.

And VIP-256PT will mak e outside dial tone after inputting “2” or “3”, stop tone until inputting “6”.

Example 5

, VIP-256PT will reject the phone number out. If user dials

46

802.3af PoE SIP IP Phone

VIP-256PT

Phonebook

Phonebook

The list Show all the directory entries. Please click "Save Settings" button to save this list after you edit or add an item.

Items

Name

Number

Input the name

Input the phone number

Description

Items

Adding one phone book:

Step 1. Clic k Add bu tton, and the configuration table

Step 2. Fill in the value of parameters.

Step 3. Press OK button to end configuration.

Description

47

Step 4. Press Save Settings button to save changes.

Editing one phone book:

Step 1. Choose one phone book

Step 2. Click Edit button, and the configuration table

Step 3. Change the value of parameters.

Step 4. Press OK button to end configuration.

Step 5. Press Save Settings button to save changes.

Deleting one phone book:

Step 1. Choose one phone book

Step 2. Click Delete button to delete the phone book

Move on e phon e book to Black list:

Step 1. Choose one phone book

Step 2. Click Move to bl acklist button to delete the phone book

Black List

Calls from this list can not get through.

Items

Name

Number

Input the name

Input the phone number

Description

802.3af PoE SIP IP Phone

VIP-256PT

48

802.3af PoE SIP IP Phone

VIP-256PT

Items

Description

Adding one Black List:

Step 1. Click Add button, then the configuration table.

Step 2. Fill in the value of parameters.

S tep 3. Press OK button to end configuration.

Step 4. Press Save Settings button to save changes.

Editing one Black List:

Step 1. Choose one black list

Step 2. Click Edit button, and the configuration table

Step 3. Change the value of parameters.

Step 4. Press OK button to end configuration.

Step 5. Press Save Settings button to save changes.

Deleting one Black List:

Step 1. Choose one black list

Step 2. Click Delete button to delete the black list

Moving one Black List to phonebook:

Step 1. Choose one black list

Step 2. Click button to move the black list to the phonebook

Call Log

To view the call log information such as redial list (incoming call), answered call and missed call

49

802.3af PoE SIP IP Phone

VIP-256PT

50

802.3af PoE SIP IP Phone

Chapter 8

VoIP IP Phone Administration

VIP-256PT

8

Management

In this page can configuration the value of Time/Date, password, web access, and system log and so on

Time/Date

Items

NTP Server

Time Zone

Manual Time

Alarm Enable

Alarm Time

Daylight Saving

Time

Offset

Description

Fill in the NTP server IP address or Domain name

Choose the time zone

Adjust time by manual

If or not enable alarm

Set alarm time

If or not enable daylight saving time.

Start Month

Start Day of Week

Start Day of Week

Last in Month

Offset time, “-60” means advancing 60miniter, “60” means delaying

60minite

Choose starting month

Choose starting day

Choose starting week

51

Start Hour of Day

Stop Month

Stop Day of Week

Stop Day of Week

Last in Month

Stop Hour of Day

Choose starting hour

Choose stopping month

Choose stopping day

Choose stopping week

Choose stopping the function hour

802.3af PoE SIP IP Phon e

V IP-256P T

Items

Description

Alarm Setting:

Step 1. Enable alarm

Step 2.Set alarm time

Step 3. Press Save Settings button to save changes and then press Reboot button to active changes

Items

Description

Daylight Saving Time:

Step 1. Enable Daylight Sa ving Time.

Step 2. S et value of offse t,

Step 3: Set staring Month /Week/Da y/Hour in Start Month/Start Day of Week Last in

Month/ Start Day o f Week/Start Hour of Da y, analogously set stopping

Month/Week/ Day /Hour in Stop Month/S top Day of Week Last in Month/Stop Day of

Week/Stop Hour of Day.

Step 5.Press Saving Sett ings button to save and press Reboot button to active changes.

52

Password Reset

Items

User Ty pe

Original Password

New Password

Input original password

Input the new password

Description

Choose the user type from admin and user.

Password Confirm

Input the new password again

Items

Description

Change the password:

Step 1. Choose the admin from the drop-down list.

Step 2. Input original password, default setting is null.

Step 3. Input a new password twice time in New Password and Confirm

802.3af PoE SIP IP Phone

VIP-256PT

53

Web Access

802.3af PoE SIP IP Phone

VIP-256PT

Items

WAN In terface

Login

Web Login Port

Web Idle Timeout

System Log Setting

Description

If or not enable user login WEB via Internet port.

If enable, user can access Web to administra tion.

Set the port which used to login WEB via Internet port and PC port,

Default is 8080, that is why URL should have 8080.

Set the web idle timeout time.

The web page can be logged out after Web Idle Timeout without any operation.

Items

SysLog Server

Log Level

Description

Set the SysLog Server IP address or domain name for VIP-256PE.

Choose log level from None/Error/Warn/INFO/Debug.

The priority changes from left to right, left is the lowest, right is the highest; the higher priority, the more information in syslog.

54

802.3af PoE SIP IP Phone

VIP-256PT

Local and remote Syslog

In local:

Step 1. Set syslog serve r null and choose one kind of L og Level.

Step 2. Press Savin g Se ttings button to save and press Reboot button to active changes.

Step 3. User can view s yslog in Stat us/Syslog webpage.

In remote:

Step 1. Fill in syslog server IP address or domain name

Step 2. Choose one kind of Log Level.

Step 3. Press Saving Settings button to save and press Reboot button to active changes.

Step 4. User can view syslog in syslog server, and you can also view the syslog in

Status/Syslog webpage.

55

Factory Defaults

Items

Factory Default

Description

Press Factory Default button to set VIP-256PE to default.

U pdate Firmware

Cl ick on the Browse... button to select the firmware file to be uploaded to the router.

802.3af PoE SIP IP Phone

VIP-256PT

Security

C A Certificate - The issuer of the certificate.

C lient Certificate - user's certificate issued by CA.

P rivate Key - user's private key file.

Items

Description

TR069 CA Certificate The CA certificate file of TR069

The Client Certificate file of TR069

TR069 Client

Certificate

TR069 Private Key

The Private Key file of TR069

56

Provision CA

Certificate

Provision Client

Certificate

The CA certificate file of provision

The Client Certificate file of provision

Provision Private Key The Private Key file of provision

802.3af PoE SIP IP Phone

VIP-256PT

Upload TR069 and Provision

User can upload cert files for TR069 and Provision as follows:

Step 1. Choose one File Type from

Step 2. Press

Step 3. Press

to browser file.

to start upgrading.

Next is the webpage which all files have well uploaded.

.

57

P rovision

802.3af PoE SIP IP Phone

VIP-256PT

P rovision allow a device a utomatically resync to a specific configuration file on a TFTP server or a web server w hich use HTTP or H TTPS .

1) Provision ing allow VIP-256PT auto-upgrading or auto-configuring

2) VIP-256PT supports 3 ways to provision: TFTP, HTTP a nd HTTPS.

‹

Before testing or using TFTP, user should have tftp server and upgrading file and configuring file.

‹

Before testing or using HTTP, user should have http server and upgrading file and configuring file.

‹ Before testing or using HTTPS, user should have https server and upgrading file and configuring file and CA Certificate file(should same as https server’s) and Client

Certificate file and Private key file

3) User can uploading CA Certificate file and Client Certificate file and Private Key file in Equipment

Manage/Cert Manage page.

Items

Provision Enabled

If or not enable provision

Description

Resync On Reset

Resync Random

If or not enable resync after VIP-256PT restart

Set the maximum delay for request the synchronization file

58

802.3af PoE SIP IP Phone

Delay

Resync Periodic

Resync Error Retry

Delay

Forced Resync

Delay

Set the periodic time for resync, default is 3600s

If the last resync was failure, VIP-256PT will retry resync after the

“Resync Error Retry Delay” time, default is 3600s

If it’s time to resync, but VIP-256PT is busying now, in this case,

VIP-256PT will wait for a period time, the longest is “Forced Resync

Delay” , default is 14400s, when the time over, VIP-256PT will forced to resync

If or not enable firmware upgrade after resync, “yes” is enable

URL of profile provision file

Resync After

Upgrade Attempt

Profile Rule

Phone Num1 for

Config

Phone Num2 for

Config

Auto-upgrade

Enabled

Auto-upgrade Error

Retry Delay

Upgrade Rule

The first phone number which used to reboot VIP-256PT in remote.

The second phone number which used to reboot VIP-256PT in remote.

If or not enable firmware upgrade.

Set the time to retry upgrade, effective when the last upgrade was failure

URL of upgrade file

VIP-256PT

59

802.3af PoE SIP IP Phone

VIP-256PT

S NMP

Al low the device to be m an aged by the Manager which is set in the SNMP Manager IP.

Items

Description

SNMP Enable

Get Community

Set Community

If or not enable SNMP

String, as an express password between management process and the agent process

String, as an express password between management process and the agent process

SNMP Manager IP 1-4 The IP address of SNMP Manager

60

TR 069

Allow the device to be managed by the ACS server which is set in the ACS URL.

802.3af PoE SIP IP Phone

VIP-256PT

Items

TR069 Enable

CWMP

ACS URL

User Name

Password

Periodic Inform

Enable

Periodic Inform

Interval

User Name

Password

SSL Key

Description

If or not enable TR069

If or not enable TR069

The URL of TR069 server

The VIP-256PT’s user name for connecting to TR069 server

The VIP-256PT’s password for connecting to TR069 server

If or not enable periodic information

The interval to send information to TR069 server

The TR069 server’s user name for connecting to VIP-256PT

The TR069 server’s password for connecting to VIP-256PT

Fill in SSL key.

61

Appendix A Frequently Asked Questions List

Q1: No Operation after Power On?

802.3af PoE SIP IP Phone

VIP-256PT

A1: Check if the power adapter is properly connected.

If applicable, check if the PoE (Power over Ethernet) switch behind the IP phone is set correctly.

Q2: No Dial Tone?

A2: Check if the handset cord is properly connected.

Q3: Can not Make a Call?

A3: Check the status of your SIP registration status or contact your administrator, supplier, or ITSP for more information or assistance.

Q4: Can not Receive Any Phone Call?

A4 : Check the status of your SIP registration status, or contact your administrator, supplier, or ITSP for more information or assistance

Q5: No Voice during an Active Call?

A5: Check if the servers support the current audio codec type, or contact your administrator, supplier, or ITSP for more information or assistance.

Q6: Can not conne

ct to the configuration

Website?

A6: Check if the Eth ernet cable is properly c onnected.

Check if the URL is right wrote, the format of UR L is: http:// the Internet port IP address

Check if your firewall/NAT settings are correct.

Check if the version of IE is IE8, or use other browser such as Firefox or Mozilla, o r contact your administrator, supplier, or ITSP for more information or assistance.

Q7: Forget the Password?

A7: Default password of website and menu is null.

If user changed the pa ssword and then forgot, you can not access to the configu ration website or the menu items which need password.

Solution:

Factory default: press Menu button and choose 16Factory Default, then a notice will appear, choose

OK by using the corresponding softkey button.

If you choose factor y default, you wil l return the phone to the original factory settings and will erase ALL current settings, including the directory and call logs.

62

Q7: How to switch to different line to dial out?

802.3af PoE SIP IP Phone

A7: Before dial out, press the correspondence line number you want to use, ex: want to use

Line 4 to dial out, must press 2, to switch to line 2 then dial out.

VIP-256PT

Q7: Why my MSG light would not show any information, when I receive the message?

A7: In SIP accounts / Lines / Supplementary service

Please enable the MWI (Message Waiting Indicate) and in Voice Mailbox numbers, please also assign the Voice mail number.

63

EC Declaration of Conformity

For the following equipment:

*Type of Product : 802.3af PoE SIP IP Phone (2-Line)

*Model Number : VIP-256PT

* Produced by:

Manufacturer‘s Name : Planet Technology Corp.

Manufacturer‘s Address: 10F., No.96, Minquan Rd., Xindian Dist., New Taipei City 231,

is hereby confirmed to comply with the requirements set out in the Council Directive on the

Approximation of the Laws of the Member States relating to Electromagnetic Compatibility

Directive (2004/108/EC), For the evaluation regarding the Electromagnetic Compatibility

(2004/108/EC), the following standards are applied:

EN 5502

EN 55024

EN 61000-3-2

EN 61000-3-3

2006+A1:2007

1998+A1:2001+A2:2003

2006+A2:2009

2008

Responsible for marking this declaration if the:

Manufacturer Authorized representative established within the EU

Authorized representative established within the EU (if applicable):

Company Name: Planet Technology Corp.

Company Address: 10F., No.96, Minquan Rd., Xindian Dist., New Taipei City 231, Taiwan

(R.O.C.)

Person responsible for making this declaration

Name, Surname Jonas Yang

Position / Title : Product Manager

Taiwan

Place

30

th

Mar., 2012

Date Legal Signature

PLANET TECHNOLOGY CORPORATION

e-mail: [email protected] http://www.planet.com.tw

10F., No.96, Minquan Rd., Xindian Dist., New Taipei City 231, Taiwan (R.O.C.)

Tel:886-2-2219-9518 Fax:886-2-2219-9528

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