Nurit 2085 User Manual
079-32-001
Lip
LIPMAN ELECTRONIC ENGINEERING LTD.
NURIT
2060/2070/2080/
2085/2090
POS/EDC TERMINALS
USER MANUAL
NURIT 2060/2070/2080/2085/2090  User Manual
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079-32-001
NURIT 2060/2070/
2080/2085/2090
POS/EDC TERMINALS
USER MANUAL
.
NOTICE
The information contained in this publication is for
informational purposes only and subject to change
without notice. It does not represent a commitment on
the part of Lipman USA Inc. or Lipman Electronic
Engineering Ltd.
No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system,
or translated to any language in any form by any
means without the prior written permission of Lipman.
Copyright © 1998 by Lipman Electronic Engineering
Ltd. All rights reserved.
TRADEMARKS
Trademarks and tradenames contained in this
document belong to their respective companies.
LIPMAN USA INC.
95 Seaview Blvd, Suite 200
Port Washington, NY 11050
Tel: (1) 516-484-9898 Fax: (1) 516-484-9057
2
July 1998
Original
Publication No. 079-32-001
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E-mail: nuritsys@lipmanusa.com
WARNING
Changes or modifications to this unit not expressly approved by
the party responsible for compliance could void the user's
authority to operate the equipment.
FCC compliance statement
This equipment has been tested to be found to comply with the limits for class A digital
device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following
conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation. Class A limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult your dealer or an experienced technician for help.
FCC requirements
The Federal Communications Commission (FCC) has established Rules which permit
this device to be directly connected to the telephone network. Standardized jacks are
used for these connections. This equipment should not be used on party or coin lines.
If this devise is malfunctioning, it may be causing harm to the telephone network; this
devise should be disconnected until the source of the problem can be determined and
until repair has been made. If this is not done, the telephone company may be
temporarily disconnect service.
The telephone company may make changes in its technical operations and procedures;
if such changes affect the compatibility or use of this devise, the telephone company is
required to give adequate notice of the changes. You will be advised to file a complaint
with the FCC.
If the telephone company requests information on what equipment is connected to their
lines, inform them of:
One.The telephone number this unit is connected to
Two.The ringer equivalence number: 0.3B
Three.The USOC jack required: RJ-11C
Four.The FCC Registration number: *
The Ringer Equivalence Number (REN) is used to determine how many devices can be
connected to your telephone line. In most areas, the sum of the RENs of all devices on
any one line should not exceed five (5). If too many devices are attached, they may not
ring properly.
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* This information appears on the underside of the unit.
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LIPMAN USA - NURIT 2060/70/80/85/90
Limited Warranty
Lipman USA Inc. will repair this product with new or rebuilt parts, free
of charge, in the U.S.A. for one (1) year from the date of original
purchase in the event of a defect in materials or workmanship.
Carry-in or mail-in service in the continental U.S.A. can be obtained
during the warranty period from our N.Y. Service Center or call 1-8004-LIPMAN toll free. In New York State call (516) 484-9898.
This warranty is extended only to the original purchaser. A purchase
receipt or other proof of date of original purchase will be required in
order to exercise your rights under this warranty.
This warranty only covers failures due to defects in materials or
workmanship which occur during normal use. It does not cover damage
which occurs in shipment; failures which are caused by products not
supplied by Lipman USA; or failures which result from accident, misuse,
abuse, neglect, mishandling, misapplication, alteration or modification;
service by anyone other than the Lipman USA Service Center or
accredited service centers, or damage that is attributable to acts of
God.
Limits and Exclusions
There are no express warranties except as listed above.
LIPMAN USA SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.
ALL EXPRESSED AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE
WARRANTY PERIOD SET FORTH ABOVE.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty
lasts, therefore some of the above exclusions or limitations may not
apply to you.
This warranty gives you specific legal rights and you may also have
other rights which vary from state to state.
If a problem with this product develops during or after the warranty
period, you may contact your dealer or Service Center. If the problem is
not handled to your satisfaction, then write to:
LIPMAN USA INC.,Seaview Blvd, Suite 200, Port Washington, NY 11050
E-mail: nuritsys@lipmanusa.com
Tel: (516)-484-9898
FAX: (516)-484-9057.
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If you ship the product
Carefully pack and send the package prepaid, adequately insured
and preferably in the original carton. Attach a postage-paid letter to
the outside of the package detailing the complaint.
PLEASE NOTE: SHIPMENT MUST BE SENT TO AN AUTHORIZED
DEALER OR SERVICE CENTER ONLY. PRODUCTS SHIPPED TO
OTHER LOCATIONS WILL BE RETURNED AT OWNERS EXPENSE.
CONTACT YOUR DEALER FOR THE CORRECT ADDRESS.
For your future
reference
SERIAL NO.
DATE OF PURCHASE
__________________________
(found on the bottom of the unit)
NAME OF DEALER
DEALER'S ADDRESS
_____________________________
_______________________
_______________________
_______________________
_____________________________
6
_______________________
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USER SAFETY INSTRUCTIONS
When using this NURIT, basic safety precautions as below should always
be followed to reduce the risk of fire, electric shock, or personal injury.
The following safety instructions are based on those provided by
Underwriters Laboratories Inc. U.S.A.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on this unit.
3. Unplug this unit from wall outlets before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning and/or a soft brush.
4. Do not use this unit near water.
5. Place this unit on a stable surface. Serious damage may result if the
unit falls.
6. Do not cover slots and openings of the unit, for they are provided for
ventilation and protection against overheating. Never place the unit
near radiators, or in a place where proper ventilation is not provided.
7. Use only the power source as marked on the unit. If you are not sure
of the type of the power supply to your home, consult your dealer or
local power company.
8. Do not place objects on the power cord. Install the unit where no one
can step on the cord.
9. Do not overload wall outlets and extension cords as this can result in
the risk of fire or electric shock.
10. Never push any objects into this unit through slots (other than
credit/debit/smart cards) as they may result in risk of fire or electric
shock. Never spill any liquid on the unit.
11. To reduce the risk of electric shock, do not disassemble this unit, but
take it to a qualified serviceman when some service or repair work is
required. Opening or removing covers may expose you to dangerous
voltages or other ris ks. Incorrect re-assembly can cause electric shock.
12. Unplug this unit from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
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a.
b.
c.
d.
When the power supply cord or plug is damaged or frayed.
If liquid has been spilled into the unit.
If the unit has been exposed to rain or water.
If the unit does not work normally by following the operating
instructions.
e.
If the unit has been dropped or damaged.
f.
If the unit exhibits a distinct change in performance.
13. During thunderstorms, disconnect telephone line, if possible. There
may be a remote risk of electric shock from lightning.
14. Never install telephone wiring during a lightning storm.
15. Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
16. Never touch non-insulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
17. Use caution when installing or modifying telephone lines.
18. When in the vicinity of a gas leak, do not use a stand-alone telephone
or a telephone connected to a NURIT/Terminal setup to report such a
leakage.
CONVENTIONS
Notes, cautions and warnings are used like this:
"Notes" contain helpful hints and other important information that will
help you get better use from your NURIT.
"Cautions" provide information about procedures which, if not observed,
could result in damage to the NURIT or other equipment.
"Warnings" mean failure to follow specific procedures and practices may
result in personal injury.
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FOREWORD
Thank you for purchasing a NURIT POS/EDC terminal. You now own
one of the most advanced electronic point-of-sale devices manufactured
today.
This manual explains how to use the NURIT terminal. To fully utilize the
features of your terminal, take some time to familiarize yourself with this
manual and the terminal itself.
Please store this manual in a safe place for future reference.
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NOTE
This publication could include technical inaccura cies or typographical errors. Changes are periodically made to our publications; these changes will be
incorporated in future editions.
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C H A P T E R
1
OPERATION
OPERATIONAL OVERVIEW
This chapter details the various instructions required to operate the
NURIT 2060/2070/2080/2085/2090 POS/EDC Terminals. The terminal
keyboard allows for selecting specific transaction types, entering of data,
and performing various functions. In this manual, transactions, operations,
and specific functions, available with the NURIT 2060/70/80/85/90/85/90
is explained.
Setting Time and Date
If the time and date needs to be adjusted in the NURIT 2060/70/80/85/90,
it can be changed manually. Please refer to page 26, for the correct
procedure.
Performing a Sale
To perform a credit card sale:
1. At the “CREDIT.....SALE, ACCOUNT ?” prompt, swipe the credit
card, or manually key in the account number and expiration date.
2. The terminal will prompt to enter in the amount (DO NOT PRESS
THE DECIMAL POINT).
3. The terminal will then dial, process, give an approval code and print a
receipt that reads SALE on top.
Credit Return
A refund to a customer’s credit card account can be done if the original
sale is from a different batch (if the sale and refund are in the same batch
refer to page 3 - Voids ), otherwise, a refund is done as follows:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <RETURN>. Terminal
should read “CREDIT......RETURN, ACCOUNT ?”
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2. Swipe the card, or key in the account number manually.
3. Key in the amount to be refunded, and press <ENTER>.
4. Terminal will then prompt you to enter an authorization number. Key
in the original six-digit approval code on the sale receipt, and press
<ENTER>.
5. The terminal will print a receipt that reads RETURN on top.
Verify
This function is used to ensure that a customer has adequate funds on their
credit card (THIS DOES NOT CHARGE THE CUSTOMER’S
ACCOUNT).
1. At “CREDIT.....SALE, ACCOUNT ?”, press <VERIFY>, and
terminal should display “CREDIT...VERIFY, ACCOUNT ?”
2. Swipe the credit card, or key in the account number and expiration
date manually.
3. Type in the amount to be verified, and press <ENTER>.
4. The terminal will dial and process the transaction.
5. A receipt will print, and read VERIFIED on top.
NOTE: The authorization number given during the verification, can be used for
a Forced Sale. There is no need to call for a second authorization.
Forced Transaction
When voice authorization has been obtained on a customer’s credit card, a
Forced Sale should be done to process the transaction.
1. At “CREDIT.....SALE, ACCOUNT ?”, press <FORCED>. The
terminal will display “CREDIT..... FORCED, ACCOUNT ?”
2. Swipe the card, or key in the account number and expiration date
manually .
3. Enter in the amount that has already been authorized and press
<ENTER>.
4. The terminal will then prompt to enter the authorization number that
was obtained through voice authorization.
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5.
The terminal will then display, “APPROVED.” A receipt will print,
and read TICKET ONLY on top.
NOTE: Since an authorization has already been obtained, there is no need for
the terminal to dial out for a second approval. This is also dependent on the host
protocols. However, the customer DOES have to sign the receipt.
Voids
Void a Credit Sale
A void of a credit sale is done if the original sale was performed in the
same batch (if the sale is from a different batch refer to page 1 - Return ),
otherwise, a Void is done as follows:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <VOID>. Terminal
should display “CREDIT....VOID/SALE, ACCOUNT ?”
2. Swipe the credit card or key in the account number and expiration
date manually
3. Enter in the amount of the SALE to be voided, and press <ENTER>.
OR
Follow the steps in Chapter 2, page 28 (Edit Database).
NOTE: Depending on how your terminal has been programmed, the terminal
may or may not dial in for an approval.
Void a Return
A Void Refund is done, if the original return is from the same batch. If
the refund is from a different batch, you will not be able to perform a void
return, (check with your processing bank for instruction on handling the
transaction), otherwise, a void refund is done as follows:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <VOID> twice, until the
terminal displays, “CREDIT....VOID/ RTRN, ACCOUNT ?”
2. Swipe the credit card or key in the account number and expiration date
manually.
3. Enter in the amount of the RETURN to be voided, and press
<ENTER>.
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4. The terminal will display “APPROVED” and print a receipt.
OR
Follow the steps in Chapter 2, on page 28 (Edit Database).
NOTE: Depending on how your terminal has been programmed, the terminal
may or may not dial in for an approval.
Void a Forced Sale
A void of a credit forced sale is done if the original forced sale was
performed in the same batch (if the forced sale is from a different batch
refer to page 3 - RETURN ), otherwise, a Void Forced Sale is done as
follows:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <VOID> three times
until terminal displays “CREDIT.....VOID/FRCD, ACCOUNT ?”
2. Swipe credit card or key in account number and expiration date
manually.
3. Enter in amount of FORCED SALE to be voided, and press
<ENTER>.
4. Terminal will display “APPROVED” and print a receipt.
OR
Follow the steps in Chapter 2, page 28 (Edit Database).
NOTE: Depending on how your terminal has been programmed, the terminal
may or may not dial in for an approval. Void Forced is used only to void a
transaction with “TICKET ONLY” printed on top of the original receipt.
Debit Transactions
A debit transaction can only be done using a bank issued debit card, and
there must be a PIN pad connected to the terminal.
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Debit Sale
Follow these steps to process a debit card:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <PAYMT TYPE>, until
your terminal displays “DEBIT...SALE, ACCOUNT ?”
2. Swipe the debit card (debit account numbers can NOT be keyed in
manually). It must be swiped.
3. Key in the amount of the sale, and press <ENTER>.
4. The terminal will prompt to enter in a “CASH BACK” amount. If the
customer does not want to receive cash back, press <ENTER> to
bypass this option.
5. The terminal will display “PLEASE ENTER PIN ON THE PIN
PAD>>.” PIN pad will beep and prompt the customer to enter PIN
number on the pad.
6. The terminal will dial, process, and print receipt.
Debit Return
Please keep in mind, that this transaction is host specific. Therefore, this
transaction may not be available.
1. At “CREDIT.....SALE, ACCOUNT ?”, press <PAYMT TYPE>,
until your terminal displays “DEBIT...SALE, ACCOUNT ?”
2. Swipe the debit card (debit account numbers can NOT be keyed in
manually). It must be swiped.
3. Key in the amount of the return, and press <ENTER>.
4. The terminal will then prompt to enter the Authorization from the
original sale receipt. Key in six digit code and press <ENTER>.
5. The terminal will display “PLEASE ENTER PIN ON THE PIN
PAD>.” PIN Pad will beep and prompt the customer to enter the PIN
number on the pad.
6. The terminal will dial, process, and print receipt reading RETURN on
top.
Debit Forced Sale, Void Sale/Return/Forced, and Verify
These transaction types are not available with most host processors.
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Check Verify
To perform Check Verification, follow these steps:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <PAYMT TYPE> until
the terminal displays “CHECK... VERIFY, AMOUNT ?”
2. Enter the amount of the check, and press <ENTER>.
3. Enter the MICR number (this number is usually the account number
on the bottom of the check), or feed check through a check reader. The
terminal will prompt different information depending on the check
host.
4. Press <ENTER>, and terminal will print receipt.
NOTE: The 2070 and 2090 can also perform radio check verification with only
certain host processors.
Electronic Benefits Transfer (EBT)
[Operational in Versions 4.50 and above]
A special EBT card must be used to perform a sale or receive cash.
Follow these steps to process an EBT card:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <PAYMENT TYPE>,
until your terminal displays “EBT ...SALE, ACCOUNT?”
2. Swipe the EBT card, or manually enter the account number including
the expiration date, or if required, the ‘GEN’ number.
3. Enter in the amount of the sale and press <ENTER>.
4. The terminal will prompt to enter in a cash back amount. If the
customer does not want to receive cash back, press <ENTER> to
bypass this option.
5. The terminal will display, “PLEASE ENTER PIN ON PIN PAD”,
and PIN pad will beep to prompt the customer to enter the PIN
number on the pad.
6. The terminal will dial, process, and print out a receipt.
Cash Transactions
The Cash EDC mode must be turned on, to perform cash transactions.
Refer to Chapter 2, page 17 (Set Cash EDC).
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To perform a Cash Sale:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <PAYMENT TYPE>,
until your terminal displays “CASH ...SALE, AMOUNT?”
2. Key in the amount of the sale and press <ENTER>. Terminal will
print receipt.
To perform a Cash Return:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <PAYMENT TYPE>,
until your terminal displays “CASH ...SALE, AMOUNT?”
2. Press the <RETURN> key.
3. Key in the amount of the return, the terminal will print a receipt.
NOTE: Transaction types Void Sale, Void Return, Void Forced, Forced, and
Verify are not applicable with Cash EDC.
Phone Card Activation
To Activate a Phone Card:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <PAYMENT TYPE>,
until your terminal displays “PHONE CARD, SWIPE CARD?”
2. Swipe Phone Card to be activated.
3. Key in amount of activation and press <ENTER>.
4. Key in Clerk Number and press <ENTER>.
5. Confirm correct amount for activation and press <ENTER>.
6. Terminal will dial, and print receipt with confirmation of activation.
NOTE: Transaction types Void Sale, Void Return, Void Forced, Return,
Forced, and Verify are not applicable with Phone Card Activation
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Batching
To perform a batch release, or settlement of transactions stored in the
NURIT 2060/70/80/85/90 memory, the following must be done at the end
of every night:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <BATCH>.
2. Terminal will display “CHOOSE HOST:
1.ALL.” Use the
<FORCED> key to view different hosts: “1. ALL (if more than one
processor), 2. (host name)CREDIT, 3. (host name) DEBIT.”
3. Once you make your selection, the terminal will automatically dial the
host, and display the host response.
4. If batch was approved, a batch response will print and a current report
will be generated.
Auto Close
If a terminal is programmed for auto batch, the host will close the batch
automatically each night, at a specific time, and print a batch report.
However, the report will only clear at the time of the first attempted sale,
after your set batch time. Although your terminal will be programmed for
auto batch, you may still have the option to batch manually.
Other Batching Options
When batching a single host, there may be other options as determined by
a specific host. The following may occur:
1. When selecting a single host, e.g. 2.(host name) CREDIT, the
terminal will display: “CHOOSE OPTION: 1.CLOSE BATCH”
2. Using the same arrow keys you will be able to scroll through the
options for that host, e.g. #. OPEN BATCH, or #. FORCE TOTALS
These options should only be used, if instructed by customer service.
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C H A P T E R
2
MENU
The NURIT 2060/70/80/85/90 has a menu with several options that
control some of the terminal’s basic operational functions, and can be
manually changed (see Appendix I for an outline of menu). The menu is
divided into main menus and sub-menus that can be accessed by pressing
the <MENU/ESC> key.
1. At the “CREDIT.....SALE, ACCOUNT ?” prompt, press
<MENU/ESC>
2. Press the number of the Main Menu to be viewed (the terminal will
automatically take you into the sub-menu), or you can use the
<RETURN> and <FORCED> keys to scroll through the options and
menus
REPORTS
The first menu in the NURIT 2060/70/80/85/90 is the Report Menu,
which generates six different types of reports; Default Report, Current
Report, History Report, Display Transactions, and Last Receipt. Pressing
<MENU/ESC> at the “CREDIT.....SALE, ACCOUNT ?” prompt will
access this menu.
Default Report
This is a report of the terminal's daily transactions, which has been
customized, or has set defaults from the Current Report (see Current
Report paragraph on the following page).
1. Terminal will display: “MENU SCREEN: 1. REPORTS”.
2. Press <ENTER> . Terminal will display: “REPORTS: 1. DEFAULT
REPORT”
3. Press <ENTER> . Terminal will print a defaulted current report (see
Current Report paragraph on the following page).
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Current Report
Current report will print the terminal's daily transactions, and can be
customized with specific options. This is where the Default Report would
be set.
1. At “MENU SCREEN: 1. REPORTS”, press <ENTER>.
2. Terminal will display: “REPORTS: 1. DEFAULT REPORT”.
3. Using the <FORCED> key, scroll down to number “2. CURRENT
REPORT”.
4. Press <ENTER>, terminal will display “CUR. REPORT TYPE: 1.
CONDENSED RPRT”. There are three options; use the <FORCED>
key to scroll through the options:
• Condensed Report - will print transaction number, card
type, transaction type, last four digits of the account
number, and amount.
• Short Report - will print type of transaction, and
amount.
• Journal Report - will print a full copy of transaction.
When you have selected the type of current report, press
<ENTER>
5. Terminal will display, “CHOOSE EDC TYPE: 1. ALL” use the
<FORCED> key to scroll through options such as, CREDIT, DEBIT
(if available), CHECK (if available), etc. Press <ENTER> to make
selection.
6. Terminal will display, “ENTER CARD TYPE: 1. ALL” use the
<FORCED> key to scroll through different card types such as,
VISA, MASTERCRD, AMEX (if available), etc. Press <ENTER>
to make selection.
7. Terminal will display, “SORT METHOD BY: 1. BY TRANS #” use
the <FORCED> key to scroll through the different options such as,
BY CARD TYPE, BY SERVER (if available). Press <ENTER> to
make selection.
8. Terminal will display, “CHOOSE TRAN. TYPE: 1. ALL” use the
<FORCED> key to scroll through different transaction types such as,
SALE, FORCED, VERIFY, etc. Press <ENTER> to make selection.
9. Terminal will display, “SET CUR. DEFAULTS, ENTER=YES,
ESC=NO”. This will customize the Default Report.
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History Report
This report will allow you to print previous batch totals from the last 30
days. You can print a total report of several batches, or you can print a
report showing totals per batch. To do so, follow these steps:
1. At “MENU SCREEN: 1. REPORTS”, press <ENTER>
2. Terminal will display: “REPORTS: 1. DEFAULT REPORT”
3. Using the <FORCED> key, scroll down to number “3. HISTORY
REPORT”
4. Press <ENTER>, terminal will display, “FROM BATCH DATE:
MM/DD/YY.” Terminal will always display first of the month.
5. Press <ENTER>, to keep date shown, or type in the date needed for a
specific batch.
6. Terminal will then display, “TO BATCH DATE: MM/DD/YY.”
7. Type in the desired date, and terminal will display, “HISTORY
REPORTS: 1. TOTAL.” Use the <FORCED> key, to scroll to “2.
PER BATCH.”
8. Make selection by pressing <ENTER>, and terminal will display,
“CHOOSE EDC TYPE: 1. ALL.” Using the <FORCED> key, scroll
through the different EDC types, and press <ENTER> to make
selection.
9. Terminal will display, “ENTER CARD TYPE: 1. ALL.”
Again, use
the <FORCED> key to scroll through the different card types, and
press <ENTER> to make your selection.
10. Terminal will display, “ENTER TRAN. TYPE: 1. ALL.” Use the
<FORCED> key to scroll through the different transaction types, and
press <ENTER> to make your selection. Terminal will print report.
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Display Transaction
This option will allow you to view daily transactions on the terminal
display. You can view these transactions several ways. To do so, follow
these steps:
1. At “MENU SCREEN: 1. REPORTS”, press <ENTER>
2. Terminal will display: “REPORTS: 1. DEFAULT REPORT”
3. Using the <FORCED> key, scroll down to number “4. DISPLAY
TRANS”, and press <ENTER>.
4.
5.
6.
Terminal will display, “DISPLAY TRANS: 1. SCROLL ALL.”
Using the <FORCED> key, scroll through the options (By Trans #,
By Card Type, By Card No., etc.), and press <ENTER> to make
selection.
Terminal will display, “CHOOSE EDC TYPE: 2. CREDIT.” Using
the <FORCED> key, scroll through the different EDC types, and
press <ENTER> to make selection.
Terminal will display the following:
#001 SL
1.00
549974444444444400
Terminal displays the transaction number, transaction type,
transaction amount, and card number. Use the <FORCED> key to
scroll through transactions.
Last Receipt
This option will print a copy of the last transaction. If a report was the
last printed item, this option cannot be used to print a copy of last
transaction. To print copy of last transaction:
1. At “MENU SCREEN: 1. REPORTS”, press <ENTER>
2. Terminal will display: “REPORTS: 1. DEFAULT REPORT”
3. Using the <FORCED> key, scroll down to number “5. LAST
RECEIPT”, and press <ENTER>.
4. Terminal will automatically print copy of last receipt.
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MERCHANT PARAMS
This menu contains nine different functions that can be changed
manually, if necessary. The first function available is Authorizations,
which will allows specific card types, and transaction types to be enabled
and disabled.
Authorizations (Transaction Types)
This allows transaction types, such as Sales, Returns, Voids, etc. to be
turned off, or on.
At
“CREDIT.....SALE, ACCOUNT ?”, press
<MENU/ESC>.
1. Terminal will display, “MENU SCREEN: 1. REPORTS”.
2. Press <2>. Terminal will display: “MERCHANT PARAMS: 1.
AUTHORIZATIONS”
3. Press <ENTER>. Terminal will dis play, 1- TRANS TYPES 2CARD TYPES.
4. Press <1>. Terminal will display, “MANAGER CARD OR ESC
FOR PASSWORD”.
5. Press
<MENU/ESC>.
Terminal
will
display,
"ENTER
PASSWORD." Customer Service must be called to obtain the
password.
6. Once password is entered, terminal will display, “CHOOSE EDC
TYPE: 2. CREDIT.” Use the <FORCED> and <RETURN> key to
scroll through transaction types
7. Press <ENTER> to make selection, and terminal will display,
“CREDIT 1. FORCED (EN), (DIS), or (MGR)”
8. Press <ENTER>. Terminal will display, “CREDIT FORCED 1.
DISABLED.” Use the <FORCED> and <RETURN> key to scroll
through options
• (EN) -transaction is always enabled
•
(DIS) - transaction is disabled, and can not be
performed
•
(MGR) - transaction can only be performed with a
manager card
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9.
Press <ENTER> to make selection, and terminal will display,
“CREDIT 1. FORCED (EN), or (DIS), or (MGR).” Terminal will
always return to this prompt, after every selection.
10. Scroll to next transaction type, and follow same procedure. When
finished making all changes, press <MENU/ESC> four times.
Terminal will return to “CREDIT....SALE ACCOUNT ?”
Authorizations (Card Types)
This allows card types, such as Visa, MasterCard, and Discover card to be
turned off, or on:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>
2. Terminal will display, “MENU SCREEN: 1. REPORTS”
3. Press <2>, terminal will display: “MERCHANT PARAMS: 1.
4. AUTHORIZATIONS”
5. Press <ENTER>, terminal will display, 1- TRANS TYPES 2- CARD
TYPES.
6. Press <2>, terminal will display, “MANAGER CARD OR ESC FOR
PASSWORD”.
7. Press <MENU/ESC>, and terminal will display, "ENTER
PASSWORD." Customer Service must be called to obtain password.
8. Once password is entered, terminal will display, “CHOOSE CARD
TYPE: 1. VISA(+) or (-).” Use the <FORCED> and <RETURN>
key to scroll through different card types
9. Press <ENTER> to make selection, and terminal will display,
“VISA+ 1. DISABLED.” Use the <FORCED> and <RETURN>
key to scroll through options
•
(+) – credit card type is always enabled
•
(-) – credit card type is disabled, and can NOT be
processed
10. Use the <FORCED> and <RETURN> key to scroll through options
11. Press <ENTER> to make selection, and terminal will display,
“CREDIT 1. FORCED (+), or (-)” Terminal will always return to this
prompt, after every selection.
12. Scroll to next card type, and follow same procedure. When finished
making all changes, press <MENU/ESC> three times. Terminal will
return to “CREDIT....SALE ACCOUNT ?”
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Security Levels
This option allows merchants to set security levels for the Menu,
Batching, Card Security, Manual Entry of a credit card, and printing of a
credit card number.
To set a security level for the MENU, follow these steps:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>.
2. Terminal will display, “MENU SCREEN: 1. REPORTS”
3. Press <2>, terminal will display: “MERCHANT PARAMS: 1.
4. AUTHORIZATIONS.” Use the <FORCED> key to scroll down to
number “2. SECURITY LEVEL”.
5. Press <ENTER>. Terminal will display, “SECURITY SWITCH: 1.
MENU.”
6. Press <ENTER>. Terminal will display, “1. ALWAYS ENABLED.”
Use the <FORCED> key to scroll to number “2. MANAGER
ONLY.” These are the two options available. Press <ENTER> to
make selection. “Always Enabled” will always allow access to the
menu, and “Manager Only” will prompt for a manager card, or a
password.
7. Press <MENU/ESC> three times to return to “CREDIT…SALE
ACCOUNT ?”
To set a security level for BATCHING, follow these steps:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>.
2. Terminal will display, “MENU SCREEN: 1. REPORTS”.
3. Press <2>, terminal will display: “MERCHANT PARAMS: 1.
4. AUTHORIZATIONS.” Use the <FORCED> key to scroll down to
number “2. SECURITY LEVEL.”
5. Press <ENTER>. Terminal will display, “SECURITY SWITCH: 1.
MENU.”
6. Use the <FORCED> key to scroll down to number “2. BATCH.”
Press <ENTER>, terminal will display, “1. ALWAYS ENABLED.”
7. Use the <FORCED> key to scroll to number “2. MANAGER
ONLY.” These are the two options available. Press <ENTER> to
make selection. “Always Enabled” will always allow access to the
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8.
menu, and “Manager Only” will prompt for a manager card, or a
password.
Press <MENU/ESC> three times to return to “CREDIT…SALE
ACCOUNT ?”
To set a security level for CARD SECURITY, follow these steps:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>
2. Terminal will display, “MENU SCREEN: 1. REPORTS”
3. Press <2>, terminal will display: “MERCHANT PARAMS: 1.
4. AUTHORIZATIONS.” Use the <FORCED> key to scroll down to
number “2. SECURITY LEVEL.”
5. Press <ENTER>, terminal will display, “SECURITY SWITCH: 1.
MENU.”
6. Use the <FORCED> key to scroll down to number “3. SECURE
CARD.”
Press <ENTER>, terminal will display, “1. NO
SECURITY.”
7. Use the <FORCED> key to scroll through options “2. LAST 4
DIGITS, 3. ALL DIGITS.”
• NO SECURITY – no security
• LAST 4 DIGITS – terminal will prompt for last four
digits of account number after card is swiped
• ALL DIGITS – terminal will prompt for reentry of
credit card number, after card is swiped.
8. Press <ENTER> to make selection, and then press <MENU/ESC>
three times to return to “CREDIT…SALE ACCOUNT ?”
Edit Header/Trailer
The receipt header and trailer can be changed manually through the
terminal. A specific line, character, or entire header/trailer can be
changed, if needed. To make a change, follow these steps:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>
2. Terminal will display, “MENU SCREEN: 1. REPORTS”
3. Press <2>, terminal will display: “MERCHANT PARAMS: 1.
4. AUTHORIZATIONS.” Use the <FORCED> key to scroll down to
number “3. EDIT HEADER, or 4. EDIT TRAILER.”
5. Terminal will display, “HEADER (TRAILER) TEXT 1N”, and the
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6.
7.
8.
first line of your current receipt header will appear. The N stands for
Normal print. If BOLD print is desired press the <BATCH> key,
and N will switch to a B. Please keep in mind that bold print allows
12 characters to a line, and normal print allows 23 characters.
Use the <VERIFY> and <VOID> keys to move left and right, and
use the <RETURN> and <FORCED> keys to move up and down.
Use the <ALPHA/COPY> key to change to alpha-numeric
characters.
When all changes are completed, press <ENTER>, and then press
<MENU/ESC> two times, to return to “CREDIT…SALE
ACCOUNT ?”
Set Cash EDC
Cash will be an addition to your Payment Modes, and will record cash
transactions, if necessary. To turn this option on, follow these steps:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>
2. Terminal will display, “MENU SCREEN: 1. REPORTS”
3. Press <2>, terminal will display: “MERCHANT PARAMS: 1.
4. AUTHORIZATIONS.” Use the <FORCED> key to scroll down to
number “5. SET CASH EDC.”
5. Press <ENTER>, terminal will display, “MANAGER CARD, OR
ESC FOR PASSWORD.”
6. Press <MENU/ESC>, terminal will display, “ENTER PASSWORD”,
if password is unknown, call customer service.
7. Once password is entered, terminal will display, “CASH EDC SET:
1. WITH CASH.” Use the <FORCED> key to scroll to “2.
WITHOUT CASH.” Press <ENTER> to make your selection.
Surcharge Rate
This will allow a merchant to add a surcharge rate to a debit transaction.
To add a surcharge rate:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>
2. Terminal will display, “MENU SCREEN: 1. REPORTS”
3. Press <2>, terminal will display: “MERCHANT PARAMS: 1.
4. AUTHORIZATIONS.” Use the <FORCED> key to scroll down to
number “6. SURCHARGE RATE.”
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5.
6.
Press <ENTER>, terminal will display, “SURCHARGE: 0.00, NEW
RATE: 0.00”
Enter amount of surcharge rate and press <ENTER>, and then press
<MENU/ESC> twice to return to, “CREDIT…SALE ACCOUNT ?”
Set Batch Time
This option will allow the batch time in the terminal to be set for a
specific time. This will print a batch report. It will not actually dial to
batch. To change the batch time:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>
2. Terminal will display, “MENU SCREEN: 1. REPORTS”
3. Press <2>. Terminal will display: “MERCHANT PARAMS: 1.
4. AUTHORIZATIONS.” Use the <FORCED> key to scroll down to
number “7. SET BATCH TIME.”
5. Press <ENTER>. Terminal will display, “MANAGER CARD, OR
ESC FOR PASSWORD.”
6. Press
<MENU/ESC>.
Terminal
will
display,
“ENTER
PASSWORD”, if password is unknown, call customer service.
7. Once password is entered, terminal will display, “SET BATCH
TIME: HH:MM.”
8. Enter the desired time (military time), and press <ENTER>, and then
press <MENU/ESC> twice.
Server ID/Invoice
This will allow the terminal to prompt for a server or invoice number, or
both. This option can be used for both retail and restaurant applications.
To turn this option on, or off:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>
2. Terminal will display, “MENU SCREEN: 1. REPORTS”
3. Press <2>. Terminal will display: “MERCHANT PARAMS: 1.
AUTHORIZATIONS.” Use the <FORCED> key to scroll down to
number “8. SERVER/INVOICE.”
4. Press <ENTER>. Terminal will display, “MANAGER CARD, OR
ESC FOR PASSWORD.”
5. Press
<MENU/ESC>.
Terminal
will
display,
“ENTER
PASSWORD”, if password is unknown, call customer service.
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6.
7.
Once password is entered, terminal will display, “SERVER ID
MODE: 1. OFF.” Use the <FORCED> key to scroll to “2. ON.”
Press <ENTER> to make selection.
Terminal will then display, “INVOICE MODE: 1. OFF,” Use the
<FORCED> key to scroll to “2. ON.” Press <ENTER> to make
selection. (In the Restaurant application, there are two more options after
Invoice, Table #’s and Guest #’s. In the Bar application, there is Tab open.
This will have a preset amount for a Tab that can be changed.)
8.
Then press <MENU/ESC> twice to exit menu.
Site ID
This option is used mainly for programming purposes, it allows customer
service to view, or change the terminal number.
MERCHANT OPTIONS
This Main Menu has seven options that can be enabled or disabled,
manually through the terminal.
Paper Type
Changes paper type to double, single ply, or customized. Single ply prints
two receipts, double ply prints one receipt, and customized prints two
receipts for every transaction.
1. Press <MENU/ESC> at the "CREDIT.....SALE, ACCOUNT ?"
prompt.
2. Terminal will display, "MENU SCREEN: 1. REPORTS"
3. Press <3>. Terminal will display: "MERCH. OPTIONS: 1. PAPER
TYPE.
4. Press <ENTER>. Terminal will display, "PAPER TYPE: 1. SINGLE
PLY.
5. Scroll through options, using the <FORCED> key. The available
options will be single ply, double ply, and customized.
6. To make your selection press <ENTER>. Terminal will display,
"MERCH. OPTIONS: 1. PAPER TYPE.
7. Press the <MENU/ESC> key two times to exit the menu.
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No Paper Mode
This option disables the printer, and will not print a receipt for any
transaction. To disable a printer:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>
2. Terminal will display, “MENU SCREEN: 1. REPORTS”
3. Press <3>. Terminal will display: "MERCH. OPTIONS: 1. PAPER
TYPE.
4. Use the <FORCED> key to scroll to “2. NO PAPER MODE.” Press
<ENTER>. Terminal will display, “MANAGER CARD, OR ESC
FOR PASSWORD.”
5. Press
<MENU/ESC>.
Terminal
will
display,
“ENTER
PASSWORD”, if password is unknown, call customer service.
6. Once password is entered, terminal will display, “NO PAPER
MODE: 1. YES.” Use the <FORCED> key to scroll to “2. NO”
• YES – disables printer
• NO – enables printer
7. Press <ENTER> to make your selection, and terminal will display,
“ARE YOU SURE? ENTER=YES, ESC=NO.” Make selection, and
press <MENU/ESC>, twice to exit menu.
Buzzer Set
Enables or disables tone when performing certain terminal functions. To
turn on the buzzer:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>
2. Terminal will display, “MENU SCREEN: 1. REPORTS”
3. Press <3>. Terminal will display: "MERCH. OPTIONS: 1. PAPER
TYPE.
4. Use the <FORCED> key to scroll to “3. BUZZER SET.” Press
<ENTER>. Terminal will display, “BUZZER SET: 1. OFF ”
5. Use the <FORCED> key to scroll to “2. ON”
6. Press <ENTER> to make selection, and press <MENU/ESC> twice
to exit menu.
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Operation Mode
This option allows the terminal to be set at two different modes, normal or
demo mode (Demo mode for training. Normal mode for live transactions).
If the terminal is set in demo mode for training purposes, it must be back
in normal mode for live transactions. To place terminal in demo mode
follow these steps:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>
2. Terminal will display, “MENU SCREEN: 1. REPORTS”
3. Press <3>. Terminal will display: "MERCH. OPTIONS: 1. PAPER
TYPE.
4. Use the <FORCED> key to scroll to “4. OPERATION MODE.”
Press <ENTER>. Terminal will display, “OPERATION MODE 1.
DEMO MODE”
5. Use the <FORCED> key to scroll to “2. NORMAL MODE.”
6. Press <ENTER> to make selection, terminal will display, “ARE
YOU SURE? ENTER=YES, ESC=NO”
7. Press <ENTER>, and then <MENU/ESC> twice to exit menu.
Battery Saver
This option puts terminal in a standby mode, and is only available on the
NURIT 2060U, 2085U, 2070 and 2090. It can be enabled or disabled.
Battery Saver offers several options:
• OFF – battery saver off
• RADIO ONLY – will shut off only the radio after a
specific amount of time, but
terminal will stay on
• RADIO + AUTO OFF – will shut off radio and
terminal after a specific amount
of time
• AUTO OFF – only the terminal will shut off after a
specific amount of time, the radio
will stay on
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>.
2. Terminal will display, “MENU SCREEN: 1. REPORTS”
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3.
4.
5.
6.
7.
8.
Press <3>. Terminal will display: "MERCH. OPTIONS: 1. PAPER
TYPE.
Use the <FORCED> key to scroll to “5. BATTERY SAVER.” Press
<ENTER>. Terminal will display, “BATTERY SAVER→ON, 1.
OFF ”
Use the <FORCED> key to scroll through the options
Press <ENTER> to make selection, terminal will display “ARE YOU
SURE? ENTER=YES, ESC=NO”
If Battery Saver option is turned on, terminal will display, “IDLE
TIME (IN SECS).” Enter the amount of seconds and press
<ENTER>.
Press <MENU/ESC> twice to exit menu.
Prints Disclaimer
This option will print the following statement at the end of a credit card
transaction:
“I AGREE TO PAY ABOVE TOTAL AMOUNT ACCORDING TO
CARD ISSUER AGREEMENT (MERCHANT AGREEMENT IF
CREDIT VOUCHER).” To turn on this option:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>
2. Terminal will display, “MENU SCREEN: 1. REPORTS”
3. Press <3>. Terminal will display: "MERCH. OPTIONS: 1. PAPER
TYPE.
4. Use the <FORCED> key to scroll to “6. PRT DISCLAIMER.” Press
<ENTER>. Terminal will display, “PRT DSCLMR MODE 1. OFF”
5. Use the <FORCED> key to scroll to “2. ON.”
6. Press <ENTER> to make selection, and press <MENU/ESC> twice
to exit menu.
Menu Type
The menu in the terminal can be set to scroll automatically, or manually.
If terminal is set to auto scroll, the speed can be adjusted. Follow these
steps:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>.
2. Terminal will display, “MENU SCREEN: 1. REPORTS”.
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3.
4.
5.
6.
Press <3>. Terminal will display: "MERCH. OPTIONS: 1. PAPER
TYPE.
Use the <FORCED> key to scroll to “7. SET MENU TYPE.” Press
<ENTER>. Terminal will display, “CHOOSE MENU TYPE 1.
AUTO SCROLL.”
Use the <FORCED> key to scroll to “2. MANUAL SCROLL.”
Press <ENTER> to make selection. If auto scroll is selected terminal
will prompt for scroll speed (1-9). Press <MENU/ESC> twice to exit
menu.
Set Halo
This option sets a limit, that the cashier should not exceed for sales,
refunds, and cash back.
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>
2. Terminal will display, “MENU SCREEN: 1. REPORTS”.
3. Press <3>. Terminal will display: "MERCH. OPTIONS: 1. PAPER
TYPE.
4. Use the <FORCED> key to scroll to “8. SET HALO.” Press
<ENTER>. Terminal will display, “MANAGER CARD, OR ESC
FOR PASSWORD.”
5. Press
<MENU/ESC>.
Terminal
will
display,
“ENTER
PASSWORD”, if password is unknown, call customer service.
6. Once password is entered, terminal will display, “HALO FOR SALE:
1. OFF.” Use the <FORCED> key to scroll to “2. ON.”
7. Press <ENTER> to make selection. If “2. ON” is selected, terminal
will display, “HALO: $0.00, NEW RATE: 0.00”
8. Enter maximum amount for a sale, and press <ENTER>, terminal
will display, “HALO FOR RETURN: 1. OFF”
9. Use the <FORCED> key to scroll to “2. ON” and follow the same
steps above for Return Halo and Cash Back Halo.
Print Setup
This option will print a setup report. It will show all the options that have
been turned on for the terminal. To print this report, follow these steps:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>.
2. Terminal will display, “MENU SCREEN: 1. REPORTS”.
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3.
4.
5.
Press <3>. Terminal will display: "MERCH. OPTIONS: 1. PAPER
TYPE.
Use the <FORCED> key to scroll to “9. PRINT SETUP.”
Press <ENTER> to print.
Host Parameters
This menu allows you to change host parameters, such as merchant
numbers, terminal IDs, and authorization numbers. Each host has
different individual parameters, and should only be changed, if advised by
the processing bank, or NURIT technical support. There are three submenus in Host Parameters.
Merchant Parameters
This allows you to edit merchant and/or terminal IDs for your host
processor. To do so, follow these steps:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>
2. Terminal will display, “MENU SCREEN: 1. REPORTS”
3. Press <4>. Terminal will display: "HOST PARAMS: 1. HOST
PARAMS.”
4. Press <ENTER>. Terminal will display “ENTER PASSWORD”.
5. Type in password (if password is not known, call customer service),
and press <ENTER>.
6. Terminal will display, “EDC PARAMETERS, 1. HOST NAME CR
7. Use the <FORCED> key to scroll through the different hosts. Press
<ENTER>, to make selection.
8. Terminal will display, “HOST NAME, 1. MERCHANT ID” (Please
keep in mind, that display will differ according to each host).
9. Use the <FORCED> key to scroll through the options, and press
<ENTER> to enter new information.
10. When changes are completed, press <ENTER>, and then
<MENU/ESC>.
11. Terminal will display, “SAVE PARAMETERS?, ENTER=YES,
ESC=NO.”
12. Press <ENTER> and then <MENU/ESC> three times to exit menu.
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Host Phones
This option allows the changing of authorization phone numbers and
batch phone numbers for the host processor. To make any phone number
changes:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>
2. Terminal will display, “MENU SCREEN: 1. REPORTS”
3. Press <4>. Terminal will display: "HOST PARAMS: 1. HOST
PARAMS.”
4. Use the <FORCED> key to scroll to “2. HOST PHONE”
5. Press <ENTER>. Terminal will display “ENTER PASSWORD”.
6. Type in password (if password is not known, call customer service),
and press <ENTER>.
7. Terminal will display “PHONE MENU, 1. HOST NAME CR
8. Use the <FORCED> key to scroll through the different hosts. Press
<ENTER>, to make selection.
9. Terminal will display “PHONE TYPE, 1. AUTH PHONES:”
10. Use the <FORCED> key to scroll to “2. BATCH PHONES.” Press
<ENTER> to enter at either authorization or batch phones.
11. Press <ENTER>. Terminal will display “EDIT PHONE: 1. PHONE
NUMBER 1.”
12. Use the <FORCED> key to scroll through primary and secondary
phone numbers. Press <ENTER> to edit phone number.
13. When changes are completed, press <ENTER>, and then
<MENU/ESC>, twice.
14. Terminal will display “SAVE PARAMETERS?, ENTER=YES,
ESC=NO.”
15. Press <ENTER> and then <MENU/ESC> three times to exit menu.
Print EDC Setup
This report prints host information, such as merchant numbers, phone
numbers, baud rates, and capture type. To print this report:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>
2. Terminal will display “MENU SCREEN: 1. REPORTS”
3. Press <4>. Terminal will display: "HOST PARAMS: 1. HOST
PARAMS.” Use the <FORCED> key to scroll to “3. PRINT EDC
SETUP.” Press <ENTER> to print.
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SYSTEM OPTIONS
This menu consists of eight different functions that can be changed
manually, however only a customer service representative should make
changes on six of these functions. They are as follows:
Set Time and Date
This allows the time and date to be changed, if needed. To change the
time and date:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>
2. Terminal will display “MENU SCREEN: 1. REPORTS”
3. Press <5>. Terminal will display: "SYSTEM OPTIONS 1. SET
TIME/DATE.”
4. Press <ENTER>. Terminal will display the current time and date in
terminal.
5. Press <ENTER>. Terminal will display, “SETTING DATE:
MM/DD/YY.” Type in the month, date, and year.
6. Terminal
will
automatically
display,
“SETTING
TIME:
HH:MM:00.” Enter the correct time (military time).
7. Terminal will display the date and time entered.
Press
<MENU/ESC> three times to exit menu.
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Edit PIN key
This option allows the changing or viewing of the working key for the
PIN pad (access to this menu is not available without a PIN pad). The
only time a change should be made in this field, is if instructed by
customer service.
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>
2. Terminal will display “MENU SCREEN: 1. REPORTS”
3. Press <5>. Terminal will display: "SYSTEM OPTIONS 1. SET
TIME/DATE.”
4. Use the <FORCED> key to scroll to “2. EDIT PIN KEY”.
5. Press <ENTER>. Terminal will display, “EDIT WORKING KEY
(displaying the current working key).” Type in the correct working
key, and press <ENTER>, and press <MENU/ESC> twice to exit
menu.
Select Master Key
This changes the Master key location (access to this menu is not available
without a PIN pad). Again, this is field that should only be changed, if
instructed by customer service. To do so, follow these steps:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>
2. Terminal will display “MENU SCREEN: 1. REPORTS”
3. Press <5>. Terminal will display: "SYSTEM OPTIONS 1. SET
TIME/DATE.”
4. Use the <FORCED> key to scroll to “3. SEL. MSTR KEY”
5. Press <ENTER>. Terminal will display, “MASTER KEY
LOCATION.” Type in correct master key location (0-9), and press
<ENTER>.
6. Press <MENU/ESC> twice to exit menu.
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Set Batch Number
This allows the batch number to be changed, if needed. This is also a
field that should only be changed when instructed by customer service.
To change the batch number:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>
2. Terminal will display “MENU SCREEN: 1. REPORTS”
3. Press <5>. Terminal will display: "SYSTEM OPTIONS 1. SET
TIME/DATE.”
4. Use the <FORCED> key to scroll to “4. SET BATCH NO.”
5. Press <ENTER>. Terminal will display, “MANAGER CARD OR
ESC FOR PASSWORD.”
6. Press
<MENU/ESC>.
Terminal
will
display,
“ENTER
PASSWORD”, if password is unknown, call customer service.
7. Once password is entered, terminal will display, “CHOOSE HOST:
2. HOST NAME.” Use the <FORCED> key to scroll through
different hosts.
8. Press <ENTER> to make selection. Terminal will display, “NEW
BATCH NO: X” (X represents current batch number in terminal).
9. Enter new batch number and press <ENTER>.
10. Press <MENU/ESC> twice to exit menu.
Edit Database
This sub-menu has two options, void transaction, and clear database.
Void transaction will void a transaction by transaction number, and Clear
Database will delete a batch and all its transactions in the terminal.
To Void A Transaction:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>.
2. Terminal will display “MENU SCREEN: 1. REPORTS”
3. Press <5>. Terminal will display: "SYSTEM OPTIONS 1. SET
TIME/DATE.”
4. Use the <FORCED> key to scroll to “5. EDIT DATABASE.”
5. Press <ENTER>. Terminal will display, “EDIT DATABASE: 1.
VOID TRANSACT.
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6.
7.
8.
9.
10.
11.
12.
13.
Press <ENTER>. Terminal will display, “MANAGER CARD OR
ESC FOR PASSWORD.”
Press <MENU/ESC>. Terminal will display, “ENTER PASSWORD”. If password is unknown, call customer service.
Once password is entered, terminal will display, “TRANSACTION#”
Enter transaction number to be voided, and press <ENTER>.
Terminal will display:
#001 SL
1.00
549974444444444400
If display is showing correct transaction to be voided, press
<ENTER>.
Terminal will display “VOID TRANS. #1?, ENTER=YES,
ESC=NO.” Press <ENTER>. Terminal will print voided transaction.
Press <MENU/ESC> three times to exit menu.
To Clear Database:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>.
2. Terminal will display “MENU SCREEN: 1. REPORTS”
3. Press <5>. Terminal will display: "SYSTEM OPTIONS 1. SET
TIME/DATE.”
4. Use the <FORCED> key to scroll to “5. EDIT DATABASE.”
5. Press <ENTER>. Terminal will display, “EDIT DATABASE: 1.
VOID TRANSACT.
6. Use the <FORCED> key to scroll to “2. CLEAR DATABASE.”
7. Press <ENTER>. Terminal will display, “CHOOSE EDC TYPE: 1.
ALL”
8. Use the <FORCED> key to scroll through different EDC types.
9. Press <ENTER> to make selection. Terminal will display,
“MANAGER CARD OR ESC FOR PASSWORD.”
10. Press <MENU/ESC>. Terminal will display, “ENTER PASSWORD”, if password is unknown, call customer service.
11. Once password is entered, terminal will display, “ARE YOU SURE?
ENTER=YES, ESC=NO.”
12. Press <ENTER> and terminal will print message that database has
been cleared.
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Working Mode (Retail Application)
This option places terminal in AVS mode. AVS (Address Verification)
will prompt for a zip code, and street address. There are three options for
AVS:
• OFF – no prompt for zip code, or street address
• ON MANUAL ONLY - will prompt for zip code
and street address on a manual entry only
• ALWAYS – will prompt for zip code and street
address on swiped and manual entries.
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>.
2. Terminal will display “MENU SCREEN: 1. REPORTS”
3. Press <5>. Terminal will display: "SYSTEM OPTIONS 1. SET
TIME/DATE.”
4. Use the <FORCED> key to scroll “6. WORKING MODE.”
5. Press <ENTER>. Terminal will display: “ASK FOR AVS: 1. OFF.”
6. Use the <FORCED> key to scroll through options.
7. Press <ENTER> to make selection. If “1. NO” is selected, terminal
will display, “CHECK RATES WITH YOUR BANK.” This is a
warning that rates may be higher for manual entries without AVS.
8. Press <MENU/ESC> three times to exit menu.
Working Mode (Restaurant Application)
This option offers different tip options. There are as follows:
• IN TIP MENU – terminal will print a tip line on the
receipt
• IN TRANSACTION - terminal will prompt for tip
amount during the transaction. If tip amount
unknown, press <ENTER> to bypass, and terminal
will print a tip line.
• PRINT PERCENT – will add a percentage of the
transaction amount for the tip. A percentage needs
to be programmed
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>.
2. Terminal will display “MENU SCREEN: 1. REPORTS”.
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3.
4.
5.
6.
7.
8.
9.
Press <5>. Terminal will display: "SYSTEM OPTIONS 1. SET
TIME/DATE.”
Use the <FORCED> key to scroll “6. WORKING MODE.”
Press <ENTER>. Terminal will display: “ASK FOR TIP: 1. IN TIP
MENU.”
Use the <FORCED> key to scroll through options.
Press <ENTER> to make selection. If “PRINT PERCENT” is
selected, terminal will display, “PERCENTAGE OF SUM.”
Enter percentage amount, and press <ENTER>.
Press <MENU/ESC> three times to exit menu.
Test Mode
Only NURIT programmers use this menu for testing purposes.
Pre-dial Call
Terminal can be programmed to start dialing once the credit card is
swiped. If pre-dial is turned off, the terminal will start dialing after
entering the dollar amount. The goal behind pre-dial, is to save
transaction time. To turn on pre-dial:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>.
2. Terminal will display “MENU SCREEN: 1. REPORTS”
3. Press <5>. Terminal will display: "SYSTEM OPTIONS 1. SET
TIME/DATE.”
4. Use the <FORCED> key to scroll “8. PREDIAL CALL.”
5. Terminal will display “MANAGER CARD OR ESC FOR PASSWORD.”
6. Press <MENU/ESC>. Terminal will display, “ENTER PASSWORD”, if password is unknown, call customer service.
7. Once password is entered, terminal will display, “PREDIAL CALL:
1. OFF.” Use the <FORCED> key to scroll “2. ON.”
8. Press <ENTER> to make selection. Press <MENU/ESC> twice to
exit menu.
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RADIO TEST (2070 and 2090 ONLY)
This menu is applicable to the NURIT 2070 and 2090 (radio terminal). It
allows viewing of the radio information. The sub-menus are as follows:
Radio RSSI
This shows the radio strength signal (coverage area). The RSSI should be
a six or greater to obtain good reception, and base station will always
differ, depending on location. To check radio signal:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>.
2. Terminal will display “MENU SCREEN: 1. REPORTS”
3. Press <6>. Terminal will display, “RADIO TEST: 1. RSSI”
4. Press <ENTER>. Terminal will display, “BASE STN: 0, RSSI: 14.”
Keep in mind that Base Station and RSSI will vary according to
location.
5. Press <MENU/ESC> three times to exit menu.
Radio Address
This displays the radio’s MAN number. This is needed when the radio
signal provider (Bell South Wireless 1-800-662-4839) needs to contact
the radio, or look up the account. An RSSI test must first be performed
before displaying the MAN# (or else MAN# = 0). To view the MAN#:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>.
2. Terminal will display “MENU SCREEN: 1. REPORTS”
3. Press <6>. Terminal will display, “RADIO TESTS: 1. RSSI”
4. Use the <FORCED> key to scroll “2. HOST RADIO ADD.”
5. Press <ENTER>. Terminal will display, “MAN=16220000, PRESS
ANY KEY.” The MAN# identifies the radio.
6. Press <MENU/ESC> three times to exit menu.
Radio Information
Displays radio information and only used by customer service.
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Battery Test
Displays battery the power. To check battery strength:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>.
2. Terminal will display “MENU SCREEN: 1. REPORTS”
3. Press <6>. Terminal will display, “RADIO TESTS: 1. RSSI”
4. Use the <FORCED> key to scroll “4. BATTERY TEST.”
5. Press <ENTER>. Terminal will display, “AC POWER OK, GOOD
BATTERY.”
6. Press <MENU/ESC> three times to exit menu.
DOWNLOAD PARAMETERS
This menu is used for technical purposes only. When and if, the terminal
needs to be reprogrammed, a customer service representative will direct
you step by step through this operation.
COMMUNICATION
This Main Menu has four sub-menus pertaining to communication. The
sub-menus are as follows:
Minimum Retries
The amount of times the terminal dials for authorization or batching can
be programmed through the terminal. To program the amount of retries:
1. At “CREDIT.....SALE, ACCOUNT ?”, press <MENU/ESC>.
2. Terminal will display “MENU SCREEN: 1. REPORTS”
3. Press <8>. Terminal will display, “COMM MENU: 1. MIN
RETRIES>.”
4. Press <ENTER>. Terminal will dis play, “MIN NUM TRIES: 2.”
5. Enter amount of retries, and press <ENTER>.
6. Press <MENU/ESC> twice to exit menu.
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Dial: Tone/Pulse
The terminal can be set to dial at a pulse or touch tone. To change to
either option:
1. At “CREDIT....SALE, ACCOUNT ?”, press <MENU/ESC>.
2. Terminal will display “MENU SCREEN: 1. REPORTS”.
3. Press <8>. Terminal will display, “COMM MENU: 1. MIN
RETRIES>.”
4. Use the <FORCED> key to scroll “2. DIAL: TONE.”
5. Press <ENTER>. Terminal will display, “DIAL TYPE: 1. TONE”
6. Use the <FORCED> key to scroll to “2. PULSE.” Press <ENTER>
to make selection, and then <MENU/ESC> twice to exit menu.
Exchange Prefix
The terminal can programmed to dial an exchange prefix before a phone
number if needed. To add an exchange prefix:
1. At “CREDIT....SALE, ACCOUNT ?”, press <MENU/ESC>.
2. Terminal will display “MENU SCREEN: 1. REPORTS”
3. Press <8>. Terminal will display, “COMM MENU: 1. MIN
RETRIES>.”
4. Use the <FORCED> key to scroll “3. EXCHANGE PREFIX.”
5. Press <ENTER>. Terminal will display, “EXCHANGE PREFIX: 1.
NO”.
6. Use the <FORCED> key to scroll to “2. YES.” Press <ENTER>.
Terminal will display “EXCHANGE PREFIX”.
7. Enter exchange prefix. Press <ENTER>, and then <MENU/ESC>
twice to exit menu.
Gateway
This menu is used for technical purposes only.
Suffix
This field is used when a suffix is needed at the end of a phone number.
To enter a suffix:
1. At “CREDIT....SALE, ACCOUNT ?”, press <MENU/ESC>.
2. Terminal will display “MENU SCREEN: 1. REPORTS”.
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3.
4.
5.
6.
7.
Press <8>. Terminal will display, “COMM MENU: 1. MIN
RETRIES>.”
Use the <FORCED> key to scroll “5. SUFFIX.”
Press <ENTER>. Terminal will display, “SUFFIX: 1. NO”
Use the <FORCED> key to scroll to “2. YES.” Press <ENTER>.
Terminal will display “ENTER SUFFIX”.
Enter suffix, press <ENTER>, and then <MENU/ESC> twice to exit
menu.
Via Line/Radio (2070 and 2090 only)
This will program the terminal to process a transaction by radio first. If
no signal is received, the terminal will look for a phone line. If the
terminal will only be using a phone line, because of no signal in the area,
then it can be programmed for phone line only. This option is for the
2070/2090 only.
1. At “CREDIT....SALE, ACCOUNT ?”, press <MENU/ESC>.
2. Terminal will display “MENU SCREEN: 1. REPORTS”
3. Press <8>. Terminal will display, “COMM MENU: 1. MIN
RETRIES>.”
4. Use the <FORCED> key to scroll “6. VIA: LINE/RADIO.”
5. Press <ENTER>. Terminal will display, “VIA LINE/RADIO, 1.
BOTH”
6. Use the <FORCED> key to scroll to “2. LINE ONLY.” Press
<ENTER> to make selection.
7. Then press <MENU/ESC> twice to exit menu.
DIAGNOSTICS
This option allows the terminal to be controlled by customer service via
remote control. Again, this is an option used for technical purposes only.
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C H A P T E R
3
BASIC TROUBLESHOOTING
This section briefly describes how to troubleshoot some possible common
problems that may rise during the normal operation of the NURIT
2060/70/80/85/90. Before requesting service for this unit, check the list
below for a possible cause of the problem you are experiencing. Some
simple checks on your part may solve the problem, and restore proper
operation. If you are still unable to solve the problem, contact the
technical support help desk.
Terminal seems to have no power
•
•
•
•
Make sure the AC adapter is fully plugged into the wall outlet, and
that its barrel connector mates properly with the terminal’s DC IN
jack.
If using the NURIT 2060U, 2070, 2085U, or 2090, make sure the
switch on the bottom of the NURIT has been turned on.
If using the NURIT 2060U, 2070, 2085U, or 2090, try pressing the
<ON/STANDBY>.
If using the NURIT 2060U, 2070, 2085U, or 2090, allow the battery to
charge 10 to 12 hours, with the terminal on, and AC adapter plugged
into the wall (in standby mode).
“NO LINE” appears on the display
•
•
•
•
Check that the telephone (RJ-11) connector is securely mated with the
TEL LINE socket on the terminal, and into the wall.
NURIT was designed for a dedicated phone line. It should not be on a
splitter, or on a rollover phone system.
An exchange prefix may or may not be needed. Make sure terminal
has correct settings for an exchange prefix (see page ).
If using a NURIT 2070 or 2090, make sure that you are receiving
radio coverage in the area where you are located.
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Printer does not function properly
•
•
•
•
•
•
Check that the paper has been fed to the printer properly (underhand).
Check there is paper in the printer compartment. Replace if required.
If print is weak, replace the ribbon cassette (on printer model 525).
If using, the NURIT 505/504 printer, make sure you are using thermal
paper (NURIT 2085/2090 also use thermal paper).
On a NURIT 2080, make sure terminal is in Paper Mode and printer
setup is correct.
If printer continues working even though the paper has been used up,
check that the ‘end of paper’ detector (small opening behind the
ribbon cassette) is not blocked by a torn piece of paper (on printer
model 525).
Card reader not working
•
•
•
Make sure that card has been swiped so that its magnetic strip is
facing downward and to the right side of the terminal.
Be sure to swipe card from back to front of the terminal.
Contact the technical support help desk.
Possible PIN pad error
•
•
Verify that the PIN pad is properly plugged into the PIN pad
connector on back of terminal.
Check the line to the PIN pad itself.
Receipt prints “CANCELED”
•
48
The terminal will display a host response, or some type of error
message, as to why the transaction was canceled.
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APPENDIX A
RESTAURANT REFERENCE GUIDE
TO ENABLE SERVER ID/INVOICE MODE
Please refer to page 18 for instructions.
SALE
1. At the “CREDIT.....SALE, ACCOUNT ?” prompt, swipe the credit
card, or manually key in the account number and expiration date.
2. The terminal will prompt to enter in the amount (DO NOT PRESS
THE DECIMAL POINT).
3. If option has been turned on, terminal will prompt for Server Id or
Invoice Number.
4. The terminal will then dial, process, give an approval code, and print
a receipt that reads SALE on top
EDIT THE TIP
1. At the “CREDIT.....SALE, ACCOUNT ?”, press the <EDIT/. > key.
The terminal will display “ADD TIPS: 3. SCROLL OPENED.”
2. Use the <FORCED> key to scroll through the different options, and
press <ENTER> to make selection.
3. Terminal will display transaction. Press <ENTER> to select.
4. Terminal will display current tip amount. Enter tip amount, and press
<ENTER>. Terminal will display:
#001 SL 0.00(total amount)
TP 0.00 B 0.00 (base amount)
5. Use the <FORCED> key to scroll to scroll to next transaction, and
repeat steps #2 to #4, until all tip amounts have been entered.
6. Press <MENU/ESC> three times to exit tip menu.
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VOID SALE
Please refer to page 3 for instructions.
RETURN
Please refer to page 1 for instructions.
NOTE: During batch, if all transactions are not closed the terminal will ask:
"CRD TRNS UNTIPPED, 1. SCROLL, 2-IGNORE.” Press <1> to check
untipped transactions, or <2> to ignore and continue with batch.
BAR APPLICATION
This application is similar to the restaurant application, except in addition
it has an open tab option. To open a tab:
At the “CREDIT.....SALE, ACCOUNT ?”, press < . >, terminal will
display six options:
1. Open Tab - starts a tab at the preset amount
2. Close Tab - closes a tab. If tab is more than preset amount, it will
close for full amount, dialing automatically to host. This will print
two transactions, one for the preset amount and the other for the
difference.
3. Add Tips - enter tip amounts
4. Delete Tab - voids a specific tab
5. Tab Report - prints a report of all tabs; opened and closed
6. Open Tab Report - prints a report of opened tabs and transactions
with zero tips amounts.
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APPENDIX B
DIRECT MARKETING REFERENCE GUIDE
SALE
Charges card for amount entered.
1. At the “CREDIT.....SALE, ACCOUNT ?” prompt, swipe the credit
card, or manually key in the account number and expiration date.
2. The terminal will prompt to enter in the amount (DO NOT PRESS
THE DECIMAL POINT).
3. Then terminal will prompt for an order number. Enter order and
press <ENTER>.
4. Terminal will then display, “1. MAIL OR PHONE”. Use the
<FORCED> key to scroll through the following options:
• Mail or phone
• Recurring
• Installment
• Unknown
• Dir. Purchase
5. Press <ENTER> to make selection. Terminal will display, “ZIP
CODE.” Enter zip code and press <ENTER>.
6. Key in POB. or house #
7. The terminal will then dial, process, give an approval code and print a
receipt that reads SALE on top.
VERIFY
1. Follow steps #1-3 on page 2
2. Then select type of order:
• Mail or phone
• Recurring
• Installment
• Unknown
• Dir. Purchase
3. Press <ENTER> to make selection, and terminal will display, “ZIP
CODE.” Enter zip code and press <ENTER>.
4. Key in POB. or house #, and then terminal will dial and process.
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CLOSE SALE
Charges card, after verification, for amount entered.
1. Press the < EDIT/.> key, and select an option. Use the <FORCED>
key to scroll through the following options:
• Close order
• Reauth order
• Void author.
• Rtrn/void ord
• Orders report
• Expir.ord.rprt
2. Press <ENTER> to make selection. Terminal will display, “ODER
#.” Enter order number and press <ENTER>.
3. Then terminal will prompt for amount of sale (for close order only).
4. Enter amount of sale and press <ENTER>.
RUNNING REPORTS FROM ORDER MENU
The following procedure will print a journal report for the specific type
selected. This report will include the total amount of order type.
1. Press the <EDIT/. > key, and terminal will display, “CLOSE
ORDER.”
2. Use the <FORCED> key to scroll to “5. ORDER REPORT” and “6.
EXPIR.ORD.RPRT”
3. Press <ENTER> to make selection, and terminal will print report.
RUNNING REPORTS FROM MENU SCREEN
Prints type of report selected as above, but allows customization of
information. For example: only open orders, condensed form, for visa
cards only.
1. At “MENU SCREEN: 1. REPORTS”, press <ENTER>
2. Terminal will display: “REPORTS: 1. DEFAULT REPORT”
3. Using the <FORCED> key, scroll down to number “2. CURRENT
REPORT”.
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5. Press <ENTER>. Terminal will display “CUR. REPORT TYPE: 1.
CURRENT RPRT”. There are three options. Use the <FORCED>
key to scroll through the options:
• Current Report
• Opened Order
• Expired Order
6. Terminal will display “CHOOSE EDC TYPE: 1. ALL”. Use the
<FORCED> key to scroll through options such as, CREDIT,
DEBIT (if available), CHECK (if available), etc. Press <ENTER>
to make selection.
7. Terminal will display “ENTER CARD TYPE: 1. ALL”. Use the
<FORCED> key to scroll through different card types such as,
VISA, MASTERCRD, AMEX (if available), etc. Press <ENTER>
to make selection.
8. Terminal will display “SORT METHOD BY: 1. BY TRANS #”. Use
the <FORCED> key to scroll through the different options such as,
BY CARD TYPE, BY SERVER (if available). Press <ENTER> to
make selection.
9. Terminal will display “CHOOSE TRAN. TYPE: 1. ALL”. Use the
<FORCED> key to scroll through different transaction types such as,
SALE, FORCED, VERIFY, etc. Press <ENTER> to make selection.
10. Terminal will display “SET CUR. DEFAULTS, ENTER=YES,
ESC=NO”. This will customize the Default Report.
DEFINITIONS
•
•
•
REAUTH ORDER: obtains new approval number when old
authorization expired
VOID AUTH: delete open order from database
RTRN/VOID ORD: delete open order (sale, forced, closed) in current
batch.
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APPENDIX C
SCRIPT MACHINE REFERENCE GUIDE
The Script application is used in instead of an ATM machine. It has the
same capabilities as an ATM machine, such as balance inquiry, transfer,
and withdrawals. The following is a breakdown of the menus:
1. Withdrawal
2. Transfer
3. Ask Balance (inquiry)
(These three transactions on the terminal display will be the idle prompt.)
WITHDRAWALS
To withdraw money from an account;
1. Press <1>. Terminal will display: WITHDRAWAL FROM:
• CHECKING
• SAVINGS
• CREDIT CARD
2. Select one of these options, and terminal will display, “SWIPE
DEBIT CARD ACCOUNT”
3. Swipe debit card. It cannot be entered in manually.
4. Terminal will then display, “SWIPE DEBIT CARD AMOUNT
0.00”
5. Terminal will display “SURCHARGE: 0.50, Esc-No, Enter-Yes.”
To change surcharge rate please refer to page .
6. After selection, terminal and PIN pad will prompt customer to
enter PIN number. Terminal will then dial and process.
7. Receipt will print.
TRANSFERS
To transfer money from one account to the other:
1. Press <2>, terminal will display, “TRANSFER FROM”
• CHECK TO SAV.
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2.
3.
4.
5.
6.
• SAV. TO CHECK
• CRDT TO SAV.
Select one of these options, and terminal will display, “SWIPE
DEBIT CARD ACCOUNT”
Swipe debit card. It cannot be entered in manually.
Terminal will then display, “SWIPE DEBIT CARD AMOUNT 0.00”
Enter amount customer wants to transfer.
Terminal and PIN pad will prompt customer to enter PIN number.
Terminal will then dial and process. Receipt will print.
BALANCE INQUIRY
To inquire about a balance:
1. Press <2>. Terminal will display, “BALANCE INQUIRY”
• CHECKING
• SAVINGS
• CREDIT CARD
2. Select one of these options, and terminal will display, “SWIPE
DEBIT CARD ACCOUNT”
3. Swipe debit card. It cannot be entered in manually.
4. After selection, terminal and PIN pad will prompt customer to enter
PIN number. Terminal will then dial and process.
5. Receipt will print.
NOTE: The menus on the Script Machine application remain the same. They
will not change.
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APPENDIX D
NURIT 2080 REFERENCE GUIDE
The NURIT 2080 has the same capabilities and functions, as the NURIT
2060 and 2070. However, it does have its differences, and the following
will give a brief description of them.
HOT KEYS
The NURIT 2080 has five additional hot keys. Four of the hot keys are
programmable at the time of download. Your terminal provider will
explain your options and use of the keys (F1, F2, F3, and F4). The fifth
key is a <REPORT> key. When you press this key, it will print a current
report, based on your default settings, explained in Chapter 2 - Reports.
PRINTER SETUP
Unlike the NURIT 2060/70, the NURIT 2080 uses an external printer. To
setup the printer, the following should be done:
1. Press <BATCH>, <MENU/ESC>, <VOID>, and <ENTER>.
2. Terminal will display, “2080L NOS 1. BACK TO PROGRAM”
3. Press <9>. Terminal will display, “9. PRINTER SETUP”
4. Press <ENTER>. Terminal will give you 4 options and sub-menus:
1. Select Printer
1. Printer Name
2. Bit Rate
3. Format
2. Test
3. Printer Params
1. Current Setup (Printout)
2. Default Setup (Printout)
4. User Defined (Setup for user defined printer)
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T h i s
58
p a g e
l e f t
b l a n k
i n t e n t i o n a l l y
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APPENDIX E
CELLULAR DIGITAL PACKET DATA (CDPD)
OPERATIONAL OVERVIEW
Your NURIT 2070 and 2090 have a built-in cellular packet data (CDPD)
modem allowing wireless communications. This means you do not need
a telephone line to electronically transmit a transaction. CDPD offers
secure, dependable communications within the CDPD coverage areas.
Coverage
CDPD is provided by cellular carriers such as, AT&T Wireless, GTE
Mobile, Bell Atlantic NYNEX Mobile, and others. (A partial list of cities
and CDPD providers can be found in Appendix F.) Your help desk can
further explain to which CDPD service provider/side your terminal should
be set.
The terminal comes with a fixed antenna as standard equipment.
However, if you are using an optional antenna with an extension cable,
place the antenna as high as possible and close to a window or outer wall
for the best possible reception.
If you are having trouble obtaining or maintaining registration you may
contact customer service at 1 (800) 454-7626.
NOTE: You may not get expected results if:
•
•
•
•
•
You are below street level
The RSSI is below 13
A unity gain antenna is used in building
There is rapid channel hopping during peak periods
Your unit lost registration
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FEES
Most fees for CDPD service are included in the rate and fees quoted you
by your sales representative. Your sales representative should have
explained any CDPD fees that may be charged in addition to POS
processing fees.
SETTING UP THE NURIT 2070/2090 (CDPD)
Your sales representative must provide you with the following
information:
M-ES (Terminal) IP: --- . - - - . - - - . - - F-ES (Host) IP/Port: - - - . - - - . - - - . - - - / - - - - Side Preference : A, B, AB, BA. _ _
You should record this information in your personal records, as you will
need to have them when you call customer service for help with your
CDPD transactions. (If these numbers are not recorded, call your sales
representative for the information.)
Once side preference is set, it should not be changed unless you have
taken the unit to a market, which requires a different side. (See Appendix
F). If you are traveling to a city not listed in Appendix F, contact
Customer Service to find out to which side the unit should be set.
Registering Into CDPD Network
Where feasible, place the antenna above head level, and close to a
window, or outside when possible. If you have a portable antenna, place
the antenna away from the area where your customers will be standing.
Transactions cannot be processed until the terminal has successfully
registered on the network. After turning on the terminal, it will flash the
following display:
CDPD RADIO INIT
WAITING......
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The terminal will display several prompts for a couple of seconds. While
attempting to register on the network the terminal will display:
(Explanation of symbols will follow)
“sIBKLM r0 c714”
The letters and numbers displayed on the screen will change until it has
finally registered. When the terminal has registered successfully onto the
network, it will display:
CREDIT.......................SALE
ACCOUNT
?
It should take less than a minute for the terminal to register if it has been
programmed with the correct IPs, port and side.
Once this idle prompt appears on the terminal, it is now ready to process
transactions. The terminal should stay registered, until the terminal is
power cycled. If the terminal should happen to lose registration, it will
automatically try to register back onto the network.
TROUBLESHOOTING
If you are experiencing problems registering onto the network with the
terminal, here are a few tips you may want to try:
1. Power cycle the terminal, and wait for another minute for terminal to
register. To power cycle the terminal, turn power switch off and on
(switch is located underneath terminal). The terminal will initialize
and restart program, try to register onto the network again.
2. Move the terminal near a window or take it outside so that it will get
better reception. Wait for a minute or until you register.
3. If you are still unable to get terminal registered onto the network,
print the following diagnostic reports, and call the help desk. To
print the reports, follow these steps:
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Press <MENU/ESC>. Terminal will display:
MENU SCREEN:
1. REPORTS
NOTE: You may have to press <MENU/ESC> two or three times before actually
getting the MENU SCREEN.
Press <6> and wait until the terminal displays:
RADIO TEST:
1. CDPD Test
Press <2>. Terminal will display:
CDPD Dest. Prm
1. Print
2. Edit
Press <1>. Terminal will print a short destination report.
After it is done printing, press <MENU/ESC> once, and then press <1>.
Terminal will display:
CDPD DIAG. MENU:
1. Diag. Printout
Press <ENTER>. Terminal will print a long diagnostic report of the
CDPD terminal. After printing both reports, call the help desk. Press
<MENU/ESC>, three times, or until it brings you back to “CREDIT
...SALE ACCOUNT ?”.
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APPENDIX F
CDPD DIAGNOSTIC MENU OUTLINE
6. RADIO
TEST
1. Diagnostic Printout
2. RSSI / Status / Channel
Displays RSSI Status
Channel in use
3. Registration Errors
4. Transmissions Errors
5. Self Address / Port
1. View
2. Edit
6. CDPD Side Preference
1. View
2. Edit
1. A Only
2. B Only
3. A Pref
4. B Pref
5. Home Only
Displays registration
errors. Values other than
(0) correspond to an error.
Same as registration errors.
View terminal IP address
Edit terminal IP address
View side preference
Edit terminal Side
Preference
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7. Channel Use
1. Channel List
1. View
2. Edit
2. Channel List Mode
1. View
2. Edit
1. Do not use
2. Use the
2.
CDPD
Dest. Prm
list
8. Special Comnds
1. S-reg. comnds
2. AT commands
3. Debug mode
4. Connect to PC
5. Load from PC
1. Print
View channel list
Edit channel list
View channel list mode
Edit channel list mode
Print CDPD destination
parameters
2. Edit
3.
Test
64
Battery
Edit CDPD destination
parameters
Will display power status
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LISTING OF CDPD COVERED AREAS
MSA AREA
Long
Island/New
York
City/Newark/Jersey City/
Patterson, NJ
Chicago, IL
Philadelphia, PA
Detroit-Ann Arbor, MI
Boston/Lowell/Brockton,
MA
Dallas/Ft.Worth, TX
San Francisco/Oakland, CA
Washington, D.C/MD/VA
Houston, TX
Miami/Ft.Lauderdale, FL
San Diego, CA
Minneapolis/St.Paul, MN
St. Louis, MO - IL
Baltimore, MD
SIDE
CDPD CARRIER
A
B
AT&T Wireless
Bell Atlantic NYNEX
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
South western
Ameritech
Comcast
Bell Atlantic NYNEX
AirTouch
Ameritech
Southwestern
Bell Atlantic
AT&T Wireless
Southwestern
AT&T Wireless
GTE Mobile
Southwestern
Bell Atlantic
Bell South / AT&T
GTE Mobile
AT&T Wireless
Bell South
GTE Mobile
AirTouch
AT&T Wireless
Bell South
Ameritech
Southwestern
Southwestern
Bell Atlantic NYNEX
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Phoenix, AZ
Pittsburgh, PA
Seattle/Everett, WA
Tampa/St.Petersburgh, FL
Denver /Boulder, CO
Cleveland, OH
San Jose, CA
Portland/Salem, OR, WA
Milwaukee, WI
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
A
B
Southwest
AirTouch
AT&T Wireless
Bell Atlantic NYNEX
AT&T Wireless
AirTouch
AT&T Wireless
GTE Mobile
AT&T Wireless
Airtouch
AirTouch
GTE Mobile
AT&T Wireless
GTE
AT&T Wireless
AirTouch
Bell South
Ameritech
NOTE: This is only a partial listing. For a full list, please contact the help desk.
Use Side Preference that corresponds to your CDPD provider.
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NETWORK STATUS
The following is a list of definitions for each letter. For example, if the
response is: A(RSSI) B(ERATE) C(LINK) D(REG) E(CHANNEL) =
ABCDE
RSSI Status (RSSI):
A = okay
I = low
Error Rate Status (ERATE):
B = okay
J = high
Link Status (LINK):
C = established
K = not established
Registration Status (REG):
D = registered
L = not registered
CDPD Channel Status (CHANNEL):
E = CDPD channel acquired
M = searching for CDPD channel
CDPD DIAGNOSTIC MENU OUTLINE
This will be found in number 6. Radio Test in the Menu Screen:
1.
2.
3.
4.
5.
6.
Diagnostic Printout - will print a diagnostic report, showing, the
network status, CDPD RSSI, Channel in use, registration error,
transmission error, IP address, site ID, etc.
RSSI / Status / Channel (S200)- displays the contents of the
registers S202 / S57 / S204. e.g. “r18sABKLM c714”
Registration Errors - if zero appears, there are no errors. Any thing
other than a zero will be an error message
Transmissions Errors (S201) - same as registration errors
Self Address / Port - this will allow you to view or edit the address
(this is similar to the MAN# for RAM)
CDPD Site Preference - this will allow you to choose the service
provider that you want to work with.
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7.
8.
68
Channel Use - Forces CDPD modem to look into several channels
(from the channel list), or leave the choice up to the modem to pick
up the most efficient channel at that moment.
Special Commands 1. Make a call; first ask destination IP and protocol type (TCP
or UDP) then dial out.
2. View and change registers; access to all registers
3. Additional AT commands; any AT command
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APPENDIX G
MEDE AMERICA VERIFICATION SYSTEM
NOTE: For those familiar with the NURIT 2080 POS menu you will find some
minor changes in terminal operation while in Mede America mode. The
following Appendix will provide you with an overview of basic operational
differences.
Introduction
The NURIT 2080 POS terminal is now available to run the
MEDEAMERICA eligibility verification system for Illinois Medicaid
Eligibility.
With this program patient eligibility and insurance
information can be sought by sending an inquiry through the Mede
America host system.
If the screen on your terminal displays the POS idle prompt, then press
the “F1” key to access the MEDE AMERICA Illinois program prompt :
“ID NUMBER.”
Entering Eligibility Request
1. Type in the Illinois Medicaid 9-digit patient ID number and press
<ENTER>. If patient ID number is not available you can skip this
prompt by pressing <ENTER>.
• If you enter the ID Number, then you will be prompted to
enter the patient’s First Name, First DOS, and Last DOS
in successive order.
• If you press <ENTER> to bypass the ID Number, then you
will be prompted to enter the patient’s Last Name, First
Name, DOB (Date of Birth) or SSN (Social Security
Number), First DOS, and Last DOS in order.
2. When you are asked to enter Last Name and/or First Name the
keyboard will be automatically switched to alphanumeric mode.
Enter name and press <ENTER> (page 61 for additional alphanumeric info).
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3.
4.
5.
You can enter either DOB or SSN. To toggle between the two press
<ENTER>.
Type in the recipient’s First DOS (Date of Service) using the
MM/DD/YYYY format and press <ENTER>, or just press
<ENTER> to input the current date.
Type in the recipient’s Last DOS and press <ENTER>, or just press
<ENTER> to input the same date as the First DOS.
NOTE: The dates of service must be within the past year and may not extend
past the current date. The date of service span (First DOS to Last DOS) can
extend up to three months.
NOTE: In order to cancel this request you can press MENU/ESC (while in the
numeric mode) or press SHIFT and then CLEAR (while in the alphanumeric
mode), and return to the “ID NUMBER” prompt.
Sending Request(s)
If you need to send the request immediately to the Mede America Host,
press the <FIND> key after you enter the request. Otherwise each
request will be placed in a file automatically and you can send the whole
request file by pressing the <BATCH> key. This will save you time when
compared to sending transactions one by one with the <FIND> key.
Receiving Response(s)
Once a response is received, a Mede America eligibility response will
print (please refer to figure G.1 for sample of eligibility response) and the letter
“R” (received), will appear in the upper right-hand corner of the screen in
the “Scroll Request” mode.
Scrolling Through Request(s)/Response(s)
All requests and responses are stored in a file in the terminal. You can
scroll through this file after pressing <EDIT> key from the idle prompt.
Press <MENU/ESC> any time to switch back to the idle prompt.
You can scroll through the requests using the up <⇑
⇑> and down <⇓
⇓>
arrow keys. If the request has already been sent and a response was
received, letter “R” (received) will appear in the upper right-hand corner
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of the screen. While scrolling through the requests you can delete, print
or send that particular request that is displayed the screen (please refer to
page 64 for the explanation of the key functions).
Using the Alphanumeric Keyboard
The majority of the keys on the alpha-numeric keyboard have dual
functions. To switch between Alpha and Numeric/Edit modes, press the
<SHIFT> key.
Either letter ‘A’ for Alpha mode or letter ‘#’ for Numeric/Edit mode will
appear in the upper right-hand corner of the screen while you are entering
the Last or First name.
If you make a mistake while entering the names, you have to press the
<SHIFT> key in order to switch to Numeric/Edit mode and correct the
mistake using the appropriate edit keys. After you finish editing, press
<SHIFT> key one more time to return back to Alpha mode.
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Sample Response
Note: The first two sections will appear on all responses. Subsequent sections will vary
depending on patient and provider.
Figure G-1
M/DD/YYYY HH:MM
MEDE AMERICA
Eligibility, Claims, Dental
& Pharmacy System
1-800-333-3672
------------------- INPUT INFORMATION -----------------ID NUMBER
015108727
FIRST NAME
BRANDE
BEGIN DATE OF SERVICE
07/24/1997
END DATE OF SERVICE
07/24/1997
*****************RESPONSE******************
------------------- PATIENT INFORMATION -------------RECIPIENT ID
015108727
LAST NAME
FURLOW
FIRST NAME
BRANDE
BEGIN DATE OF SERVICE
07/24/1997
END DATE OF SERVICE
07/24/1997
------------------ MEDICAID INFORMATION ------------RESULT CODE
0- ELIGIBLE
AUDIT NUMBER
ILTCSP7JUAXXS
PROVIDER NUMBER
123456789002
PROVIDER NAME
TEST PHARMACY
RECIPIENT ID
075708727
LAST NAME
FURLOW
FIRST NAME
BRANDE
GENDER
FEMALE
BEGIN DATE OF SERVICE
07/24/1997
END DATE OF SERVICE
07/24/1997
ZIP CODE
62888
ZIP BEGIN DATE
12/05/1996
ZIP END DATE
99/99/9999
--------------------------ELIGIBILITY-----------------------BEGIN DATE
07/24/1997
END DATE
07/24/1997
CATEGORY
94- AFDC (MED.ASSIST.ONLY)
COVG TYPE
3- MEDICAID ONLY
-------------------------------HMHK-----------------------------
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PCP IND.
C
ENROLLMENT
K
PROVIDER NUMBER
937600179501
PROV. NAME
PERRY COUNTY HEALTH DE
EXPECT DELIV. DATE
199706
BEGIN DATE
12/05/1996
END DATE
99/99/1999
PROVIDER PHONE
6183575371
***************END OF RESPONSE*************
PERFORMANCE REPORT
Press the <REPORT> in order to print the performance report. This report
will provide you with information regarding MedeAmerica Host
communication.
It consists of three parts;
•
ID Requests: The terminal automatically communicates with the host
in order to find out the id number of the patient, if you do not enter
the ID Number for that request.
•
Eligibility Request: Once the Patient ID Number is available, the
terminal communicates with the host in order to receive the eligibility
response.
•
Telephone Calls
After the report is printed the terminal will ask you if you want to reset
the performance report. Press <ENTER> accept or press <MENU/ESC> to
return back to idle prompt.
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KEY
ACTION
<BATCH>
Send all unanswered requests to Mede America
Host
<FIND>
Send the last(in edit mode)/ the current(in scroll
mode) request to Mede America Host
<EDIT>
<MENU/ESC>
Go to “scroll mode”.
Go from “scroll mode”.
<⇑
⇑ > <⇓
⇓>
Scroll requests by record in the “scroll mode”.
<CLEAR>
Delete one current record (only in scroll mode).
You will be prompted to press <ENTER> to
delete or to press <MENU/ESC> to cancel (save).
<ALPHA/COPY>
<REPORT>
Print performance report.
<PAYMNT>
Switch to regular POS mode.
<F1>
74
Print current request + response (only in scroll
mode).
Switch to Mede America mode.
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APPENDIX H
PHONE CARD
The NURIT 2060, 2070, 2080, 2085 and 2090 have phone card
capabilities via telephone line connection only. A merchant is able to
supply phone cards that can be used again and again, as long as the card is
valid.
The phone cards work in the following way: a customer can purchase a
phone card in any amount required, anywhere from $1 to $100. When the
card is depleted, he or she may return to the merchant to purchase more
calling time on the same card.
The NURIT 2060, 2070, 2080, 2085 and 2090 can have this phone card
option and still process credit, debit, and check transactions, however the
idle prompt will differ with this phone card option. If a credit, or debit
card are swiped at the phone card prompt, the terminal automatically
switches to the credit card, or debit card prompt, accordingly.
This phone card option is host capture-auto dial, meaning the terminal
will automatically dial out to the host, and batch the phone card
transactions. The terminal must be on, and plugged into a phone line for
the batching procedure. The batch time, and amount of attempts can be
programmed in Merchant Parameters. The following paragraphs explain
the procedures for processing a phone card transaction.
The merchant uses a terminal, PIN pad (if processing debit), and printer
(optional).
The customer enters information on the PIN pad (if
applicable), and merchant will confirm information on terminal.
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The idle prompt on the NURIT is: “SWIPE ATM/PHONE CARD
HERE....?”. To process the phone card, follow these steps:
1. At “SWIPE ATM/PHONE CARD HERE....?”, swipe the phone
card.
2. Terminal will display: “ENTER AMOUNT ($) 0”. Enter amount
customer purchased for the phone card, anywhere from $1 to $99.
It must be a rounded number, no cents will be accepted.
3. After the amount has been entered, press <ENTER>. PIN pad (if
applicable) will display: “AMOUNT = (whatever amount entered,
will be displayed here) ENTER/YES CLR/NO”.
4. If using PIN pad, have customer press <ENTER> on the PIN pad.
Terminal will display: “CLERK NO.” This will be host specific.
If you press <CLR>, terminal will display: “ENTER AMOUNT
($) 0.. At this time enter the correct amount, or press
<MENU/ESC> to cancel transaction.
5. Terminal will dial host, return with one of two responses:
“ACTIVATED” or “NOT ACTIVATED (this meaning card was
not accepted, for any reason)”.
REPORTS FOR PHONE CARD
To print a report for phone card transactions, follow these steps:
1. Press <MENU/ESC>. Terminal will display: “MENU SCREEN
1. REPORTS”
2. Press <ENTER>. Terminal will display: “REPORTS 1.
DEFAULT REPORT”.
3. Press <2>. Terminal will display: “CURRENT REPORT TYPE 1.
CONDENSED RPRT”
4. Press <ENTER>. Terminal will display: “CHOOSE EDC TYPE
1. ALL”.
5. Press <7>. Terminal will display: “CHOOSE EDC TYPE 7.
GENERIC”.
6. Press <ENTER>. Terminal will display: “SET CURRENT
DEFAULTS?, ENTER=YES, ESC=NO”.
7. Press <ENTER>. Terminal will print report.
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APPENDIX I
NURIT 2060/70/80/85/90 QUICK REFERENCE MENU TABLE
Press <MENU/ESC> to access the menu below. Use the <RETURN> and the
<FORCED> keys to scroll through menu, and <ENTER> to select.
MAIN MENU<n>
SUB-MENU <n>
1. Reports
1. Default Report
2. Current Report
2. Merchant
Params
3. Merchant
Options
FUNCTION or ACTION
Prints Programmed Default Report
Prints Current Rpt Type: 1. Condensed,
2.Short, 3.Journal
3. History Report
Prints Report From Batch Date, To Batch
Date or TAB No.
4. Display Transaction Display Credit, Debit, Check Transactions
or Tab Range
5. Last Receipt
Prints Copy of the LAST transaction
receipt
6. Performance Report Prints Approvals, Denials, Disconnects,
Manuals, Swipes
1. Authorization
Enables or disables different transaction /
card types
2. Security Level
Sets security levels for different
operations
3. Edit Header
Edits up to 5-line Header
4. Edit Trailer
Edits up to 5-line Footer
5. Set Cash EDC
Enable recording of Cash transactions
6. Surcharge Rate
Enable Surcharge for a Debit transaction
7. Set batch Time.
Change batch Time for Host Auto Close
mode
8. Server ID & Invoice Adds Server ID/Invoice #/Table #/Guest #
to Transaction: 1. Off 2. On
9. Site ID
View or change site ID
1. Paper Type *
2-ply, 1-ply, or customized
2. No Paper Mode *
3. Buzzer Set *
4. Operation Mode *
5. Battery Saver *
6. Print Disclaimer *
No Receipt Printed
Enable/disable tone when hitting
keyboard keys
Set terminal in Normal or Demo mode
1-Off, 2-Radio Only, 3-Radio+Auto Off, 4Auto Off
Prints Credit Disclaimer on Receipt
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MAIN MENU<n>
4. Host
Parameters
5. System
Options
6. Radio Test
(2070/90 only)
7. Download
Parameters
SUB-MENU <n>
7. Menu type
8. Set Halo *
FUNCTION or ACTION
Auto scroll, Manual scroll
Max. limit for a transaction (for sales,
refunds, and cash back)
9. Print Setup
Prints Setup
1. Host Parameters
Edit Merchant and/or Terminal ID # s for
all Hosts used
2. Host phone
Edits: 1. Credit, 2. Debit, 3. Check Host
numbers
Phone Numbers
3. Print EDC SETUP
Prints: Mgr Card No., Hosts , Merchant
and/or Terminal ID, allowed transaction
types, phone numbers, Header, etc.
4. Protocol Version
Shows the protocol version currently in
terminal
5. Host Radio Address Displays the host radio address
(2070/2090 only)
1. Set Time and Date Sets Terminal’s Date (mm/dd/yy) and
Time (hh:mm:00)
2. Edit PIN Key
Edit host processor working key
3. Sel Mstr Key
Change Master Key location
4. Set batch No.
Change Batch Number
5. Edit Database
Void transaction, Clear database for
selected EDC Type
6. Working Mode
Switches to AVS for retail. Switches tip
options for restaurant/Tab amount for Bar
7. Predial call *
1. Off 2. On
8. Test mode
1. Off 2. On
1. Radio RSSI
Displays radio received signal strength
2. Radio Address
3. Radio Inf.
4. Battery Test
1. Load PRM
Displays the radio’s MAN number
Displays the radio information
Test the Battery
Download parameters from Service
Center
2. Connect
Parameters
1. Phone
Edit phone number for parameter
download via modem
2. Exchange Prefix Sets telephone exchange prefix
3. Via
Modem / COM1
4. Baud
Baud rate for communication
5. Dial
Tone / Pulse
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MAIN MENU<n>
SUB-MENU <n>
8.
1. Min. Retries
Communication
2. Dial: Tone
3. Exchange Prefix
4. Via Line/Radio
(2070/90 only)
9. Remote
1. Start Diags
Diagnostic
2. Set Comm Prm
FUNCTION or ACTION
Number of times the NURIT will call host
processor
Sets pulse or tone (DTMF) dialing
Sets telephone exchange prefix
Enables both radio & phone, or phone
only
Remote Diagnostic controlled by the Help
Desk PC
Phone, Exchange Prefix, Via, Baud, Dial.
* These items are not included in the 2080 + (2080 with internal PIN pad)
Menu. Everything else will remain the same.
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T h i s
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p a g e
l e f t
b l a n k
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APPENDIX J
VISA PATIENT EASY PAY
NOTE: For those familiar with the NURIT 2080 POS menus you will find
some minor changes in terminal operation while in VISA Patient Easy Pay
mode. The following Appendix will provide you with an overview of basic
operational differences.
INTRODUCTION
The NURIT 2080 POS terminal is now available (and soon the NURIT
2085) to run the VISA Patient Easy Pay collection system. With this
program, the patient’s signature authorizes you to charge the balance due
to his or her credit card (up to the prearranged maximum).
TRANSACTIONS
If the screen on your terminal displays the POS idle prompt, then press
the “F1” key to access the VISA PATIENT EASY PAY program prompt
that appears as follows:
1. New
3. Due:
2. Review
0r/0p
Entering a New Record for One Time Payment
1. Press <1> to choose New.
2. Press <1> for One Time.
3. Type in the Patient ID using a unique number between one (1)
and eight (8) digits. Press <ENTER> (By default the terminal
will assign the next available patient ID).
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4.
5.
6.
7.
Swipe the patient’s credit card or manually type in their account
number and expiration date.
Type in the cardholder’s last name using the terminal keypad.
Press <ENTER>.
Type in the cardholder’s first name using the terminal keypad.
Press <ENTER>.
Type in the patient’s last name. Press <ENTER>. By default the
terminal will display the cardholder’s last name.
8.
Type in the patient’s first name. Press <ENTER>. By default the
terminal will display the cardholder’s first name.
9.
Type in the amount Not to Exceed. Press <ENTER>.
Entering a New Record for Annual Payment
1. Press <1> to select “NEW”.
2. Press <2> for “ANNUAL” payment.
3. Type in the Patient Id using a unique number between one (1) and
eight (8) digits. Press <ENTER> (By default the terminal will
assign the next available patient ID).
4. Swipe the patient’s credit card or manually type in their account
number and expiration date.
5. Type in the cardholder’s last name using the terminal keypad.
Press <ENTER>.
6. Type in the cardholder’s first name using the terminal keypad
Press <ENTER>.
7. Type in the patient’s last name. Press <ENTER> (By default the
terminal will display the cardholder’s last name).
8.
Type in the patient’s first name. Press <ENTER> (By default the
terminal will display the cardholder’s first name).
9.
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Type in the amount Not to Exceed. Press <ENTER>.
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ENTERING A NEW RECORD FOR RECURRING PAYMENT
Semimonthly
1. Press <1> to choose New.
2. Press <3> for Recurring Payment.
3. Repeat steps 3-8 from Para. ‘Entering a New Record …’ on page 71.
Press <1> for Semimonthly.
4. Type in the Start date. The current date is the default date. Press
<ENTER>
5. Type in the number of payments to be made. Press <ENTER>.
6. Type in the semimonthly payment amount. Press <ENTER>.
7. To authorize the credit card now, press <ENTER>. To authorize
later, press <MENU/ESC>.
Monthly
1. Repeat steps 1-2 from the previous section.
2. Repeat steps 3-8 from section Para. ‘Entering A New Record…’ on
page 71.
3. Press <2> for Monthly.
4. Type in the Start date. The current date is the default date. Press
<ENTER>.
5. Type in the number of payments to be made. Press <ENTER>.
6. Type in the monthly payment amount. Press <ENTER>.
7. To authorize the credit card now, press <ENTER>. To authorize
later, press <MENU/ESC> (see Para. ‘Due’ on page 75 for further
information)
Weekly
1. Repeat steps 1-2 from the previous section.
2. Press <3> for Weekly.
3. Type in the Start date. The current date is the default date. Press
<ENTER>.
4. Type in the number of payments to be made. Press <ENTER>.
5. Type in the weekly payment amount. Press <ENTER>.
6. To authorize the credit card now, press <ENTER>. To authorize
later, press <MENU/ESC>.
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Review
The Review function of the NURIT 2080 with Visa Easy Pay allows the
merchant to view their records by All Records, Patient Name, Cardholder
Name, Patient ID, and by the three recurring payment options. An
additional function allows you to print a copy of the record by pressing
the <ALPHA/COPY> key while viewing a particular record.
All
1. From the Easy Pay idle prompt press <2> for Review.
2. Press <1> for All.
3. Use the <VOID> and <VERIFY> keys to scroll through the records.
While viewing the records you can press <VOID> to view the Patient
Name. If the patient has chosen the recurring payment option then
you can press <VOID> a second time to view when the next payment
is due.
Patient Name
1. From the Easy Pay idle prompt press <2> for Review.
2. Press <2> for By Patient Name.
3. Type in the patient’s Last Name and press <ENTER>.
Cardholder
1. From the Easy Pay idle prompt press <2> for Review.
2. Press <3> for By Cardholder.
3. Type in the Cardholder’s Last Name and press <ENTER>.
Patient ID
1. From the Easy Pay idle prompt press <2> for Review.
2. Press <4> for By Patient Name.
3. Type in the patient’s ID number and press <ENTER>.
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One Time Only
1. From the Easy Pay idle prompt press <2> for Review.
2. Press <5> for One time only.
3. Use the <VOID> and <VERIFY> keys to scroll through the records.
While viewing the records you can press <VOID> to view the Patient
Name. If the patient has chosen the recurring payment option then
you can press <VOID> a second time to view when the next payment
is due.
Annual Only
1. From the Easy Pay idle prompt press <2> for Review.
2. Press <6> for Annual only.
3. Use the <VOID> and <VERIFY> keys to scroll through the records.
While viewing the records you can press <VOID> to view the Patient
Name. If the patient has chosen the recurring payment option then
you can press <VOID> a second time to view when the next payment
is due.
Recurring Only
1. From the Easy Pay idle prompt press <2> for Review.
2. Press <5> for One time only.
3. Use the <VOID> and <VERIFY> keys to scroll through the records.
While viewing the records you can press <VOID> to view the Patient
Name. If the patient has chosen the recurring payment option then
you can press <VOID> a second time to view when the next payment
is due.
Due
By pressing (3) three to select Due, the NURIT 2080 Terminal with Visa
Easy Pay allows you to view the records with payments due on the current
day and to then process the transaction.
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Close Transactions
To close transactions after setting up as a new account follow the
instructions under the Review section.
1. While viewing the account of your choice, press <FIND> to access
the Authorization screen.
2. Press <ENTER> to authorize the pre-set amount or type in the new
amount and then press <ENTER>.
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APPENDIX K
NURIT PC TERMINAL
The NURIT PC Terminal is a user friendly software program that
emulates a NURIT Credit Card terminal. It eliminates the need for
peripheral hardware and operates in simple English without computer
language or complex menu bars for data entry. NURIT PC allows the
computer user to treat the monitor as a regular terminal through the
simple use of the PC keyboard or mouse. You can see the receipts on
screen in the order they were generated, and produce a regular receipt just
like the simplest terminal hardware existing on the market. Use the all-inone menu and scroll to perform variety of functions.
The NURIT PC Terminal operates similar to standard NURIT terminal,
and has the same functions and menus. The NURIT PC does have a help
file that is useful in the aid of operating the software. Every function is
explained, and demonstrated in real time. The following is a brief
explanation of each function in the Setup Menu.
DEVICES
This portion of the program is used to enable disable and set up
peripherals that can be used with the NURIT PC software (NOTE: Each
device requires its own communication port, taking consideration of IRQ
settings).
Modem
This field will help setup your communication parameters. To set up your
modem, click on AUTO DETECT. This should identify the modem that
is being used by your computer, and automatically set up the required
communication parameters.
If the AUTO DETECT option does not find your modem, the parameters
can be set manually:
1. Pick modem form list of modems in field labeled NAME. If modem
is not on list choose GENERIC.
2. Select the COM port that the modem is connected to (COM 1 – 4).
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3.
Enter the Initialization string that works best with your modem, and
click on SAVE.
Cardreader /Checkreader/ PIN pad
This option will let you set the parameters for an external device. To set
the parameters:
1. Choose COM port to connect the device.
2. Set the speed (baud rate) that the device uses.
3. Set the data bits to either 7 or 8, depending on the device.
4. Choose parity (EVEN, ODD or NONE)
5. Test the device by pressing the test button.
Receipt Printer
1.
2.
3.
Choose name of printer from list.
Choose COM port you are connecting printer to.
Test the printer by pressing the test button.
EXPORT
The NURIT PC has the option to export data. The user determines if the
information should be exported automatically after every batch, or
manually. The export is done in the CSV (standard common delimiter)
format, and there is one export file for each batch. This file name is as
follows:
<Letter>XXXXXXX.CSV
Where <Letter> would be:
A - for a credit batch
B – for a debit batch
C – for check transaction
XXXXXXX is the batch number with left padded zeros
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To set the NURIT PC to Export:
1.
2.
3.
4.
5.
6.
7.
Choose the export option from the Setup Menu.
Select that data needed to export then press >>. The data should be
selected in the order you want the information in the export file.
The following is a list of information that can be exported:
• EDC type ( 0 – credit, 1 –debit, 2 – check)
• Batch number
• Transaction number
• Transaction type ( 0- sale, 1- forced sale, 2- verify, 3- return,
4 – void sale, 5 – void return, 6 – void forced sale)
• Transaction date
• Transaction time
• Transaction amount
• Card type ( 1 – VISA, 2 – MasterCard, 3 – AMEX, 4 –
DINERS, 5- CARTEBLANCH, 6 – DISCOVER, 7 –
ENROUTE, 8 – JCB)
• Account number
• Authorization number
• Invoice number
• Clerk number
• Cash back amount
• Host surcharge amount
Keep selecting the data fields until finished.
Click on AUTOMATIC BATCH.
In the field, “ TO CALL AFTER EVERY EXPORT”, enter the
command line of any application you want to run immediately
following the export.
Click on SAVE when finished.
Once set up is complete you will notice an arrow pointing down. The file
can be exported at any time by clicking on this arrow. If this item is not
pressed, then the data will be exported upon closing of the batch.
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IMPORT
The NURIT PC allows information to be entered via an import. The
following information can be imported to the NURIT PC.
•
•
•
•
•
•
Account Expiration date.
Account Number
Authorization code
Clerk Number
Invoice number
Transaction type (0- sale, 1- forced sale, 2- verify, 3- return, 4 –
void sale, 5 – void return, 6 – void forced sale)
To set up the NURIT PC to accept Imports:
1.
2.
3.
4.
5.
90
Choose the import option from the Setup Menu.
Select that data to be imported then press >>. The data should be
selected in the order you want the information in the export file
Continue selecting the data fields until finished.
Click on “IMPORT CSV FORMAT”
Click on SAVE when finished. After saving and exiting the setup
menu, you will notice an arrow pointing up click on this to import the
data.
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APPENDIX L
INSTALLING OR REMOVING PRINTER
PAPER ROLL/CARTRIDGE
NURIT 2060/2070 Paper Replacement
Note:
The NURIT terminal will prompt you to “Replace Paper… Press Any
Key” when the paper runs out. To replace a paper roll:
1.
Remove the printer compartment cover by lifting it up from the back.
2.
Remove the empty holder.
3.
Press <PAPER FEED> to remove any paper remaining in the
compartment.
4.
Cut the end of the paper evenly, preferably using a scissors.
5.
Insert the edge of the paper into the paper feed slot. This is beneath
the ribbon cassette cartridge and above the metal guide plate.
6.
The paper will automatically begin to exit through the ribbon cassette
cartridge. If for any reason this does not occur manually, press
<PAPER FEED> until this happens. Be sure that enough paper has
advanced to facilitate sliding it through the printer compartment
cover opening.
7.
Slide the printer compartment cover in place (front of cover first),
while lightly pressing at the rear until it snaps in place.
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CAUTION:
You should only advance the paper automatically or by pressing <PAPER
FEED>. Pulling the paper backwards through the printer mechanism
could damage the printer.
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NURIT 2060/70 Ribbon Cassette Cartridge Replacement
The NURIT 2060 and 2070 printer uses a disposable ribbon cassette.
Replace the cartridge if the printout becomes faint or unclear. NEVER try
to add any type of liquid or solvent to the ribbon. This may damage the
printer!
To remove the cartridge:
1.
Open the printer compartment cover.
2.
Grasp the cartridge and pull it upward out of the compartment. If so
desired, tweezers or equivalent may be used.
To replace the cartridge:
1.
Grasp the cartridge.
2.
Tighten the ribbon slack by turning the wheel on the left-hand side
clockwise.
3.
Slide the paper between the ribbon and the cartridge.
4.
Position the cartridge in place and press downwards at both ends. The
cartridge should now snap in place.
5.
Replace the paper printer compartment cover. Don’t forget to slide
the paper outside the cover first!
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NURIT 2085 or 2090 Paper Replacement
Removing an Empty Paper Roll:
1.
Remove the paper compartment cover.
2.
Remove the roll paper core and spindle. Discard the core but save the
spindle to be used with a new paper roll.
3.
Remove any paper left in the printing mechanism by pressing the
<FEED> button. If required, you may have to remove the last piece
of paper by gently pulling the paper upwards to exit the printing
mechanism while simultaneously pressing the <FEED> button.
CAUTION: Do NOT pull the paper backwards through the printer
mechanism. This may damage the printer
warranty.
and void your product
Inserting a New Paper Roll:
4.
Unroll the new paper roll so that the imprinted side of the paper is
facing you. Lay the paper roll directly behind the printer.
5.
Using a scissors, cut the leading edge of the paper roll so that it is
perpendicular to the paper feeder and not jagged.
6.
Insert the leading edge of the paper underneath the printer
mechanism’s rubber platen roller. The printer mechanism should
automatically catch and feed the paper. Press the <FEED> button in
short increments until the paper comes out a few more centimeters.
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7.
Lift up the paper roll and tighten up any excessive paper slack. Make
sure that the paper unrolls from the bottom.
8.
Slide the spindle into the paper roll and lower the paper roll into the
spindle slots on each side of the paper compartment.
9.
Replace the paper cover by first inserting the tabs on each side of the
cover into their designated slots on each side of the paper cover. Be
sure that the paper extends outside of the cover before closing.
10. Press down on the back of the cover until it snaps in place.
You may now use your new paper roll.
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Lip
LIPMAN ELECTRONIC ENGINEERING LTD.
INTERNATIONAL HEADQUARTERS
11 Haamal Street, Park Afek, Rosh Haayin, ISRAEL 48092
Tel: (972) 3-9029730, Fax: (972) 3-9029731
E-mail: mail@lipman.co.il
USA HEADQUARTERS
95 Seaview Blvd, Suite 200, Port Washington, NY USA 11050
Tel: (1) 516-484-9898, Fax: (1) 516-484-9057
E-mail: nuritsys@lipmanusa.com
CIS
7 Ostozenka Street, 119034 Moscow, RUSSIA
Tel: (7) 095-2905852, Fax: (7) 095-2914474
E-mail: lipman.msk@g23.relcom.ru
CHINA-BBM LTD
Hua Ying Tower D-405, A14 Fuxing Rd.
Haidian District, Beijing, P.R. CHINA 100036
Tel: (86) 10-63969635, Fax: (86) 10-63969798
E-mail: bbm@public3.bta.net.cn
TURKEY
Gayret Sok. No. 8 MCG Binasi
80300 Gayrettepe, Istanbul, TURKEY
Tel: (90) 212-274 4816, Fax: (90) 212-274 4810
E-mail: hello@lipman.com.tr
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