WA-E
Integrated Client/Server Remote Control and Alarm Monitor
Software for E-Series In-Picture Audio Meter/Alarm Systems
User’s Guide
Version 1.0 06/05/03
Chromatec
E-Series Alarm Monitor Software
Michael Stevens & Partners Ltd. has made every effort to ensure the accuracy of information
contained within this document which is nevertheless supplied for information purposes only and
does not constitute any form of warranty or guarantee.
All trademarks acknowledged.
The information in this document is subject to change without notice.
Michael Stevens & Partners Ltd
Invicta Works
Elliott Road
Bromley
Kent
BR2 9NT
Tel: +44 (0)20 8460 7299
Fax: +44 (0)20 8460 0499
Email: sales@michael-stevens.com
web site: www.michael-stevens.com www.chromatec.com
 2009 Michael Stevens & Partners Ltd
Version 1.0
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E-Series Alarm Monitor Software
Contents
INTRODUCTION
Main Features
System architecture
USING THE CONFIGURATOR
THE CONFIGURATOR INTERFACE
Using the menu bar
Using the Tool Bar
Active fields
AUDIO METER CONFIGURATIONS
Bar-graph modes
Monitoring modes
METER LEVELS AND DYNAMICS
Saving and assigning audio meter configurations
Deleting audio meter configurations
EDIT ALARM ASSIGNMENTS
All Alarm Settings
Saving and assigning alarm settings
Deleting alarm settings
MANAGING SCHEDULES
USING THE ALARM MONITOR
Frame and card alarm colours
Checking communication with the Server
Viewing the log
Resetting alarms
Detecting frame power loss
Alarm Monitor priority
INSTALLATION
Minimum pre-requisites:
Cabling E-Series frames
Installing the WA-E software
RUNNING THE SERVER FOR THE FIRST TIME
Testing client server communication
SERVER CONFIGURATION
Selecting the Configurator mode
Selecting the IP port
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Message logging settings
Configuring the Alarm Client update rate
Viewing E-Series card status
Selecting the E-Series serial communication port
CLIENT CONFIGURATION
Alarm Monitor setup
Configurator setup
TROUBLE SHOOTING
Trouble shooting client/server communication on the server PC
Trouble shooting network communication
Sample problems and their solutions
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Introduction
Introduction
The Chromatec WA-E Integrated Remote Control and Alarm Monitor software suite is
designed to monitor alarms generated by the E-Series In-picture Audio Meter and Alarm
System.
The Chromatec E-Series suite of programs consists of the Chromatec E-Series Server,
which can connect with up to 32 E-Series frames, and two client packages, the Alarm
monitor and the Configurator remote control and setup scheduler.
Client packages can be run on any PC in the same network environment as the Server,
including the Server itself. Multiple Alarm monitors are supported, but only one Configurator
may be active at any one time.
The PC running the WA-E server must be fitted with a security device or ‘dongle’. However,
any number of client PCs may be connected to the server without the need for additional
licensing or security devices.
There is no limit for the number of E-Series cards to which a single license applies, except
that a single server cannot address more than 512 cards in 32 linked 3U E-Server frames.
The WA-E software will run on Windows 98 Second Edition, Windows NT4 and Windows
2000. It will not run on Windows 95 or Windows 98 First Edition.
Main Features
•
Live or non-scheduled mode to re-configure any card in any frame with a click of a
mouse
•
Schedule mode to allow unlimited preset alarm and system configurations to be
recalled at set times on a 24 hour repeating basis
•
Save and recall unlimited alarm and audio meter configurations
•
See at a glance Alarm monitor watches for up to twenty four alarm categories for
card-assigned alarms
•
Monitor card status and alarms on multiple PCs
•
Configure an E-Series system from any PC on the network
•
One-button frame reset
•
Installed card type status
•
View up to 500 logged system events and alarms
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Introduction
System architecture
The Server application communicates with Chromatec E-Series frames via a PC RS232
serial port. If 3U E-Series frames are used, up to 32 frames can be linked to create a system
with up to 512 E-Series cards.
The Alarm and Configurator may reside on either a client or server PC, but only one
Configurator may be active at any one time. There is no limit to the number of PCs running
Alarm monitor clients, but heavy network traffic may require alarm updates to be sent less
frequently.
Notes:
This manual should be read in conjunction with the appropriate Chromatec E-Series user
manual.
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Using the Configurator
Using the Configurator
The Configurator is designed to work with the Server to manage the setup of E-Series cards
in E-Series frames. There are two operational modes, selected within Server preferences:
•
Schedule Mode: configuration and settings only uploaded to system at scheduled
times – no manual upload available
•
Non-schedule mode: configuration and settings may be uploaded directly
Both modes allow alarm settings and audio meter configuration to be changed for each card,
but only Schedule mode allows selected System Configurations (all of the currently loaded
alarm/audio meter settings for all cards and for all frames) to be uploaded to the Server at
predetermined times.
The Configurator interface
The Configurator interface is very flexible with pull-down menu commands, one-click icons
on the Tool Bar and intuitive methods to assign different settings and configurations to
individual cards (including drag-and-drop).
Card settings and configurations
Each card can be assigned an Audio Meter configuration and an Alarm setting.
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Using the Configurator
There is no limit to the number of card settings and configurations that may be applied or
saved and recalled from the hard disk of the PC on which the Configurator resides or from
any location available on the network.
System Configurations
A System Configuration consists of all of the alarm settings and audio meter configurations
for all of the cards in a frame or in several frames in a linked-frame system. The handling of
these system configurations differs slightly between Schedule and Non-schedule modes.
In Non-schedule mode, the server will look for and load the most recent System
Configuration that matches the configuration of cards in attached frames when it first runs.
In Schedule mode, selected System Configurations can be programmed against a time line
to be implemented at predetermined times on a 24 hour repeating basis.
In both Schedule and Non-schedule modes, the current state of all the alarm and audio
meter settings can be named as a System Configuration and saved to the server and loaded
from the file menu.
Notes: The Configurator must be able to connect to the Server on the network to access cards in
connected frames. There may be a delay in establishing a connection if the Server has only
just been started.
The Server and Configurator MUST be restarted after mode changes.
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Using the Configurator
Using the menu bar
The available pull-down menus vary slightly depending on the operational mode.
Note: Manage Schedules will be greyed out in Non-schedule mode.
File menu
The File menu provides access to the following:
•
Preferences – Server location and IP port, refer to Installation chapter
•
Load Saved System Configuration – load from a list of System Configurations saved
at the server
•
Save Selected Configuration – save highlighted Audio Meter configuration to chosen
directory
•
Save Selected Alarm Settings – save highlighted alarm settings to chosen directory
•
Import Settings File – import either Alarm or Audio Meter settings file
•
Exit – exit application
Setups
The Setups menu provides access to the following:
•
Set all configurations to a highlighted Audio Meter configuration
•
Set all alarm setups to a highlighted alarm setting
•
Save schedule at server – save current schedule to server
•
Store System Config as… - store all card assignments in all frames as a System
Configuration
•
Manage Schedules – bring up schedule manager window
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Using the Configurator
View
Use the View menu to control tool and status bars:
•
Toolbar – click to hide or show the tool bar
•
Status Bar – click to hide or show the status bar
Help
Use the Help menu for general or specific help:
•
Help Topics – on screen help manual
•
What’s This – context specific help
Using the Tool Bar
Ensure that Tool Bar is ticked under the View menu to use the tool bar.
The Tool Bar icons act as short cuts for file menu commands.
Active fields
The System Configuration Name is an Active Field. Although this normally display the
assigned system configuration name, it is also possible to type directly into it.
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Using the Configurator
To create a new System Configuration in Non-schedule mode and make it active proceed as
follows:
•
Type a new name in the System Configuration Name box – taking care not to use
illegal characters
•
Click on the arrow in the Tool Bar
The same procedure will work in Schedule mode, but the new System Configuration will not
become active until it has been scheduled.
To create a new System Configuration (without making it active) in either Schedule or Nonschedule mode use ‘Store System Config as…’ in the Setups menu to store all card
assignments as a System Configuration.
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Using the Configurator
Audio meter configurations
To create a new Audio Meter configuration click on ‘New Config’. To edit an existing
configuration click on ‘Edit Config’ in the Audio Meter Configuration window.
E-Series hardware is capable of displaying up to four bars at the same time, which may be
positioned anywhere on screen either fully overlaid or cross-faded with the video.
The bars have adjustable colours, heights and widths with optional peak level and anti-phase
indication.
A simulation of the bar style and location is shown to the right of the Fade Level control, but
without the peak hold or phase indicators.
Bar-graph modes
The system will display up to four bars on-screen at the same time providing information
about one or two pairs of channels.
Select the channels to be monitored by clicking the ‘Chan 1/2’ or ‘Chan 3/4’ boxes. If both
boxes are selected then some of the available selections will be greyed out, as it would
require more than four bars to monitor some combinations.
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Using the Configurator
Monitoring modes
Once bargraph sizes have been chosen, the monitoring modes can be selected:
Monitoring mode
Description
LR
Monitor the level of the selected left and right audio
channels
LRMS
Monitor the levels of the audio channels selected and the
mono sum and the difference.
This option is not available if ‘Chan 1/2’ and ‘Chan 3/4’
are selected
MS
Monitor the mono sum and the difference of the audio
channels selected.
Sum
Only monitor the mono sum of the channels selected.
LR+Sum
Monitor the levels of the audio channels selected and the
mono sum.
This option is not available if "Chan 1/2" and "Chan 3/4"
are selected
Bar Height and Width
The height and width of the on-screen bars can be selected. The bar height is selected in
relation to the height of the screen, the width in pixels.
Bar Position and Colour
The location of the bars are managed and displayed by the bar display simulation. This
shows most of the bar parameters of the current selected mode as follows:
•
The number of bars
•
Position on the screen
•
Bar width and colour
•
The amount that the bars are faded into the background video or internal black
The bars may be moved to any position on the screen by clicking on the bars and dragging
them to a new location. If the bars are not visible in the meter display (and the E-Series card
video output), the fade control may be set to the bottom. Raise the fade level to show the
bars.
The fade level control on the left of the bar display simulation cross-fades between the bars
and the background image.
To change the upper and lower parts of each bar click in the appropriate area with the mouse
to bring up the Select Bar Colour dialogue.
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Using the Configurator
Phase Indicators and peak hold
If selected an indicator is shown on the top of the bar display. This indicator is activated if the
audio channels are detected to be out of phase.
The timeout of the peak hold indicators can be selected, or the indicators disabled.
The colour of the phase indicator and the peak hold bar can be selected from the eight
available colours, by clicking on the associated colour patch.
The Select Bar Colour panel is used to select upper and lower bar colour as well as peak
hold and anti phase bars.
Bar behaviour when alarm present
Bars can be made to flash when an alarm is present or displayed only if an alarm is present.
For more information on enabling alarms see Edit Alarm Assignments.
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Using the Configurator
Meter levels and dynamics.
Meter level dynamics are selected in the left-hand area of the Edit Audio Meter Configuration
window.
Audio Select
Determine which embedded audio group or external audio (analogue or AES/EBU) is
displayed and assigns alarm functions to that group when activated.
Select from External or SDI Group 1, SDI Group 2, SDI Group 3, SDI Group 4.
Analogue Scale
Select between standard analogue scales and ballistics. See the page on Meter Ballistics for
a view of each of the options
Select from BBC, DIN, VU, Extd VU, or Nordic.
Video Mode
Select from Auto, Internal or External.
•
AUTO - displays the bar-graph on external video, reverting to internal black if the
external video is lost
•
INTERNAL PAL - displays bar-graphs on internal black only (PAL)
•
INTERNAL NTSC - displays bar-graphs on internal black only (NTSC)
•
EXTERNAL - displays bar-graphs only in the presence of external video
Digital Scale
Select either the standard AES/EBU digital scale or ballistics or various analogue scales and
ballistics. See the page on Meter Ballistics for a view of each of the options
Select from BBC, DIN, VU, Extd VU, Nordic, AES/EBU
Analogue reference level
Select the analogue input level reference from -10dB to +12dB in 1dB steps
Analogue Colour Transition Point
Set the transition point between upper and lower parts of each analogue bargraph when it is
displaying an analogue source. Adjustable from -10dB to 10dB in 1dB steps.
To set the colours for each bar, click on the appropriate area in the simulated bargraph.
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Using the Configurator
Digital Colour Transition Point
Sets the colour transition point of the upper and lower parts of each bargraph when it is
displaying a digital source from 0dB to -30dB in 1dB steps
To set the colours for each bar, click on the appropriate area in the simulated bargraph.
NTSC Pedestal
This turns on/off the NTSC Pedestal of a card in NTSC Mode.
Saving and assigning audio meter configurations
To save the edited or newly created audio meter configuration click on OK. If a new
configuration is selected, .chg is added by default to the (highlighted) name in the Select
Audio Meter Configuration window of the main Configurator interface.
To save a configuration with a chosen name, type it in the ‘Audio Meter Configuration Name’
window before clicking on OK.
To assign the configuration to a card proceed as follows:
•
Drag&Drop – click on the configuration and drag it to the Audio Meter configuration
window next to a chosen card
•
Card button – highlight the configuration and click on the appropriate card button
To assign the configuration to ALL cards proceed as follows:
•
Click on the ‘C’ icon or choose ‘Set all configurations to the [highlighted
configuration]’ in the Setups menu
Deleting audio meter configurations
To delete an unwanted audio meter configuration highlight it and click on delete. It is not
possible to delete audio meter configurations that have been assigned to a card. Assign a
different audio meter configuration before attempting to delete it.
Deleting audio meter configurations from the card assignments in the main Configurator
window does NOT delete the audio meter configuration file from network or local storage.
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Using the Configurator
Edit Alarm Assignments
An alarm may be routed to any of the 8 outputs available from an E-Series frame.
To configure alarm settings select an alarm set name on the main screen and then select
‘Edit Alarm Set’. Once an alarm type has been selected for an individual output the
Configurator will show the appropriate settings for the selected alarm type.
It is important that settings are appropriate otherwise an alarm may not trigger when
expected. For example: if ‘SDI VIDEO LOSS’ is selected the Configurator will present a
check-box labelled ‘SDI Loss Enabled’. This must be enabled for the alarm to be triggered
and thus routed to the selected output.
Moreover, an alarm that has been enabled that relates to individual audio channels must
have the channel alarms routed for at least the same channels. For example if ‘AUDIO
OVER - Channel 3+4’ is selected for routing to an alarm output, then in the alarm settings
either ‘Channels 3+4’ or ‘All Channels’ must be selected. If ‘Channels 1+2’ is selected there
will be no output.
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Alarms that may be routed are:
SDI Freeze
If the SDI picture does not change for the selected time or longer, the SDI Freeze alarm is
activated.
Picture Loss
If SDI video is present but the picture luminance value remains at a low level for the Picture
Loss Timeout or longer, the Picture Loss alarm is activated. (Not available with composite
input cards)
Sync Loss
If video sync is lost, the Sync Loss alarm is activated. The card then switches to black.
AES Loss
If the AES/EBU feed is lost the AES loss alarm is activated.
Audio Loss
Selecting relevant channels activates the audio loss alarm according to the parameters set:
•
Channels: - select the channels that will be monitored for audio loss
•
Set Time: - the time before the audio loss alarm is activated
•
Analogue audio detect level: - the threshold level of the analogue audio loss alarm
•
Digital audio detect level: - the threshold level of the digital audio loss alarm
Audio Over
Selecting relevant channels activates the audio over level alarm according to parameters set:
•
Channels: - select the channels that will be monitored for audio over
•
Set Time: - the time before the audio over alarm is activated
•
Analogue audio detect level: - the threshold level of the analogue audio over alarm
•
Digital audio detect level: - the threshold level of the digital audio over alarm
Anti-Phase
Activated by sustained anti-phase between the selected incoming channels.
•
Set Time: - the time period before the Anti-Phase alarm is activated
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Any Alarm
This will route an alarm if any of the above alarms are activated. Press the ‘Adjust All
Settings’ button to go to adjust all relevant settings from one menu.
All Alarm Settings
The alarm settings menu provides a convenient means of adjusting all alarm settings.
Note: Alarms must be routed to an alarm output from the Alarm Assignments page to be active.
Saving and assigning alarm settings
To save the edited or newly created alarm setting click on OK in the main edit alarm
application. If a new Alarm Setting is selected, .chg is added by default to the (highlighted)
name in the Select Alarm Settings window of the main Configurator interface.
Note: It is not currently possible to rename Alarm Settings.
To assign the setting to a card proceed as follows:
•
Drag&Drop – click on the setting and drag it to the Alarm Setting window next to a
chosen card
•
Card button – highlight the setting and click on the appropriate card button
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Using the Configurator
To assign the setting to ALL cards proceed as follows:
•
Click on the ‘A’ icon or choose ‘Set all settings to the [highlighted setting]’ in the
Setups menu
Deleting alarm settings
To delete an unwanted alarm setting highlight it and click on delete. It is not possible to
delete alarm settings that have been assigned to a card. Assign a different alarm setting
before attempting to delete it.
Deleting alarm settings from the card assignments in the main Configurator window does
NOT delete the alarm setting file from network or local storage.
Managing schedules
To enabled saved System Configurations for use by the Scheduler, click on Manage
Schedules in the Setups menu.
This will allow any of the saved System Configurations to be enabled and assigned a time
during the day when it will be uploaded to an active system.
Once enabled and given a start time, the Previous and Next buttons on the main
Configurator form can be used to cycle through the day’s schedule.
Note: To delete a System Configuration, highlight it, then click on Delete Item.
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Using the Alarm Monitor
Using the Alarm Monitor
The Alarm Monitor is designed to work with the Server to monitor alarms that may be
generated by E-Series cards in E-Series frames and to read the operational log.
Multiple Alarm Monitors are supported but each must be able to contact the WA-E Server
somewhere on the network.
All the main control is done from the main screen except for the Set Up which sets the
location of the server and the IP port. Please refer to the Installation chapter for more details
of the Alarm Monitor setup.
Frame and card alarm colours
There is one button shown at the top of the Monitor Alarm window for each frame. If there
are more than 8 frames then there will be two rows of buttons.
Frame button colours have the following meaning:
•
Black - there is no alarm present on any card in the frame
•
Red - at least one card has generated an alarm
Click on a frame button to show the status of all the cards in the frame.
Card colours have the following meaning:
•
Grey - cards that are present
•
Black – cards not detected or not installed
•
Red - cards with alarms
The text on the button indicates the nature of the alarm(s).
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A frame button with a white surround is the frame that is currently active and has the
information about its cards displayed.
Checking communication with the Server
The moving ‘server present’ bar in the lower left of the screen shows how much time to the
next alarm refresh. This time is set by the server.
When the bar is full, the information has just been refreshed. If the bar remains completely
empty then contact with the server has been lost.
If the server settings in the setup dialog are correct restart the Alarm Monitor to re-establish
contact.
Viewing the log
The View log button displays the server log. This is a simple text display of the information
logged at the server.
Resetting alarms
At the bottom of the screen are two buttons to reset the alarms. ‘Reset Frame Alarms’ will
reset the alarms on the active frame (the one currently displayed). The ‘Reset All Alarms’
button resets all the alarms on all the frames.
To reset an individual card alarm or to mute alarms in a particular frame, access the
appropriate frame’s front panel controls. Refer to the appropriate E-Series manual for further
information.
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Detecting frame power loss
The WA-E software only detects frames correctly when they are powered when the Server
runs for the first time. However, if a frame loses power, all alarms will be asserted, even if
they have been disabled.
Alarm Monitor priority
The Alarm Monitor window can be made to have the highest priority on the desktop in the
event of an alarm, by checking the ‘Restore on Alarm’ setting in the Alarm Monitor Setup.
This will ensure that the Alarm Monitor window appears on top of any other application
windows on the desktop, even if the Alarm Monitor had been minimised, when an alarm is
detected.
Refer to the Installation chapter for further details of Alarm Monitor setup.
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Installation
Installation
The Chromatec WA-E Integrated Remote Control and Alarm Monitor software suite is
designed to configure and monitor alarms generated by the E-Series In-picture Audio Meter
and Alarm System.
The three components of the software suite have the following features:
WA-E Component
Description
Server
Communicates via RS232 serial port with E-Series frame
or linked frame systems.
Communicates over TCP/IP with client software.
Configurator
Remote control and setup scheduler.
Alarm
Remote alarm monitor
The Server MUST run on the same PC that the E-Series unit(s) are physically connected to.
Client packages can be run on any PC in the same network environment as the Server,
including the Server itself.
Multiple Alarm monitors can run at the same time on the network, but only one Configurator
should be active at any one time.
Minimum pre-requisites:
• A PC with Windows 98 Second Edition, NT4 with SP 5 or higher, Windows 2000 or
Windows XP
• An RS232 serial connection from the PC to at least one E-Series frame with at least
one monitoring card
• PC serial port must be capable of 115,200 Baud
• Network connectivity to optional client machines running TCP/IP software
• Four successive TCP/IP ports available for network communication
Cabling E-Series frames
E-Series frames should be installed in accordance with the instructions in the appropriate
E-Series user manual.
If frames have been linked using the Link-In and Link-Out ports to create a multi-channel
system, connect the PC running the Server to the RS232 port of the first frame. Since the
RS232 port operates at 115,200 Baud, the RS232 cable length should be limited to 15m. The
total length of any RS422 multi-drop cable used to link multiple 3U E-Series frames should
not exceed 150 metres.
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Installation
Serial cable
The serial cable wiring is as follows:
Cable from E-Series RS232 port to PC RS232 port
Note:
E-Series RS232 9 pin
female ‘D’ connector
RS232 PC port 9 pin
female ‘D’ connector
RS232 PC port 25 pin
female ‘D’ connector
2
2
3
3
3
2
7
7
4
5
5
7
A standard screened serial cable (but not null-modem cable) should be adequate however pin
numbers not shown do not need to be wired. The screen is normally wired to ground via the ‘D’
connector metalwork.
Power down any E-Series or PC equipment whilst inserting RS232 cables to avoid damaging
serial ports.
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Installation
Installing the WA-E software
To install the WA-E software proceed as follows:
•
Fit the supplied parallel port ‘dongle’ to the PC chosen to run the server
•
To view all of the application window, set graphics resolution to at least 1024 x 768
•
Log on as administrator (NT4, Windows 2000, XP)
•
Remove any previous version of the WA-E software using the Add/Remove
Programs application in the Windows Control Panel
•
Insert the WA-E CD and the installation should start immediately – if it does not, run
the setup.exe file on the CD
The installer will prompt for user information in the form of User and Company Name and
whether the software is for the installing user or all users.
The next prompt will ask which of the three applications are to be installed.
1. Alarm application: Alarm monitor
2. Client applications: Alarm and Configurator
3. Server and Client: Server, Alarm and Configurator
•
Chose one or more programs from the WA-E suite to install
• Obey any installation program prompts and restart the PC if prompted
If successful, the installation program will install a Chromatec E-Series program group. Run
the desired program from the program group using Start>Programs>Chromatec E-Series.
Please see the Operation chapter for an explanation of program features.
Note:
THE DK2 DESKey driver for the security key (dongle) will also be installed if a server
installation is chosen. Choose ‘This Machine’ if prompted to say where the DK2 DESKey
security Key is fitted.
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Running the server for the first time
Before running the Server ensure that any connected frame or linked-frame system is
already populated with E-Series cards, cabled correctly and powered.
The server may need to be configured the first time it is run. By default, the Server
automatically searches for connected frames using the PCs first RS232 port, Com 1.
If the PC Comm Port is other than the default of port 1, a warning box will appear:
To assign the Comm Port used to connect to the E-Series frames or frame system click on
Preferences at the bottom of the Server application window.
If the Server
initialisation does not
complete the
Loading Complete
check box at the
bottom of the Server
application window
will remain
unchecked.
Note:
Tip:
The Report Log Output also shows that no connected frame was found and the Select Frame
spin box has remained at ‘0’. If a powered frame is found at the selected Com port, the Select
Frame spin box will show ‘1’ and any installed cards will be listed.
Ensure that any connected frames are powered before running the Server.
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Use the Com Port
spin box menu in the
Server Preferences
form to select the
correct port
The new com port setting will not take effect until the Server has been exited and restarted.
Providing a powered
frame with E-Series
cards is connected to
the selected com
port when the Server
is restarted, the
Server main
application should
run normally.
E-Series cards in
any attached Frames
will be detected and
listed in the upper
Card Status window.
When the Server finishes loading frame data, the ‘Loading Complete’ check box will be
automatically checked and detected cards in the selected frame (default 1) will be listed. The
Recent Log Output will confirm this status and may go on to list detected alarms. This
process may take some time to complete.
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Important:
E-Series Alarm Monitor Software
Installation
Do not attempt to run client applications until the Server has established communication with
connected frames.
Now that communication with connected frames has been tested, communication with client
applications can be confirmed.
The Server installation will have installed both the Alarm Monitor and Configurator on the PC
chosen as the server.
Testing client server communication
To test communication, run both client applications now. The Configurator should list the
same cards found by the Server and the Alarm Monitor should show the presence of the
Server with a moving ‘update’ bar.
The rate at which the blue bar moves from left to right and back is determined by the ‘Alarm
Client Update Rate’ set in Server Preferences. The default value is five seconds.
If the ‘Test Alarms’ button is pressed in the Server main application window, all the Alarm
panels for the cards detected should turn red for all frames.
Once communication between client and the server has been established, the Server
application main window can be run minimised.
However, further configuration may be necessary to select required operating parameters,
such as Scheduled or Non-scheduled mode, or to set Message Logging settings or to set IP
ports and Server location for client applications.
The next sections deals with Server and Client configuration in more detail.
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Server configuration
Server preferences provides access to the following:
•
Schedule or non-scheduled mode
•
Server/client communication port range
•
Log message configuration
•
Alarm client update rate
•
Com port for RS232 communication with E-Series frame or linked-frame systems
Click on the Preferences button at the bottom of the main Server application window:
Use the Com Port
spin box menu in the
Server Preferences
form to select the
correct port
Selecting the Configurator mode
The Configurator is designed to work with the Server to manage the setup of E-Series cards
in E-Series frames. There are two operational modes, selected within Server preferences:
•
Schedule Mode: configuration and settings only uploaded to system at scheduled
times – no manual upload available
•
Non-Schedule: configuration and settings may be uploaded directly
Both modes allow alarm settings and audio meter configuration to be changed for each card,
but only Schedule mode allows selected System Configurations (all of the currently loaded
alarm/audio meter settings for all cards) to be uploaded to the Server at predetermined
times.
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To select the Schedule mode check the ‘Use Scheduling for system setups’ check box. To
use the Non-scheduling mode ensure that the ‘Use Scheduling for system setups’ check box
is unchecked.
Note:
The new mode setting will not take effect until the Server has been exited and restarted.
Selecting the IP port
The IP port used for client server communication can normally be left at the default setting of
3534, unless a fire-wall on the network has specifically blocked it. In this case, consult your
system administrator to find a suitable port number.
To enter a new IP port number uncheck ‘Use default 3534’ and enter the new number in the
box marked ‘Custom Port’.
The Server uses a range of four successive ports. If the default port of 3534 is used, the port
range is:
3534
Used by the server to listen for the Configurator to connect
3535
Used by the Server to listen for the Alarm monitor applications to connect
3536
Used by an Alarm monitor application to listen for alarm data from the Server
3537
Used by the Server to listen for log read requests
If a new port is used in the Preferences dialogue, the ports used by the applications will be
renumbered in sequence.
Note:
If the port is changed in Preferences, ports must be changed in client applications accordingly.
New port settings will not take effect until the Server has been exited and restarted.
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Message logging settings
The number and type of messages shown in the Server list-box may be selected using the
Server preferences ‘Messages to Log’ form.
Server preferences – Messages to log
The number of messages to show in the List Box (Recent Log Output) can be selected from
10 to 500. Check the appropriate tick boxes to log entries for Alarms Raised, Alarm resets,
User activity and configuration updates.
The following Log Output shows typical messages just after a successful connection to a
single E-Series frame with one card generating alarms:
Recent logged messages
Note:
This log output only lists current frame and card events if there is valid connection to a powered
frame.
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Configuring the Alarm Client update rate
The rate at which the alarm clients are updated with new information is also set within Server
preferences.
The default of 5 seconds is normally sufficient. Reduce the update rate number to update
alarm clients more frequently and increase it to update them less frequently. If there is heavy
network traffic and a large number of alarm clients, increase the update rate number to
reduce the load on the server.
Viewing E-Series card status
The status of all functioning cards in a connected frame can be viewed at the top of the main
Server application window.
The card status list is a useful way of confirming the card types installed in individual frames.
This list will only be
populated if there is
valid connection to a
frame.
If a linked-frame
system is connected
an individual frame
can be selected by
using the Select
Frame spin box.
Tip:
If the Select Frame spin box shows ‘0’ (zero) a powered frame was not found when the Server
first ran.
First ensure that a powered frame is connected to the correct Com port, then exit from and
restart the Server and a frame should be found (default is always frame 1).
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Selecting the E-Series serial communication port
By default, the Server automatically searches for connected frames using the PCs first
RS232 port, Com 1.
If the PC Com port selected is not connected to a powered E-Series frame or linked-frame
system, a warning box will appear:
To change the Com port click on Preferences at the bottom of the Server application window.
The control for selecting a new com port is at the bottom right of the Preferences form.
Use the ‘Select ComPort’ spin box to chose a valid RS232 com port for the Server PC to
communicate with an attached E-Series frame or linked-frame system.
Note:
Important:
The new Com port setting will not take effect until the Server has been exited and restarted.
Do not attempt to run client applications until the Server has established communication with
connected frames (Log Output will say ‘Loading from frames complete’ and installed cards will
be listed).
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Client configuration
The Alarm Monitor and Configurator should be set to communicate with either a remote PC
over a network or to the same PC as the Server when client and server applications reside
on the same PC.
Alarm Monitor setup
The Alarm Monitor setup provides access to the following:
•
Select Server – local or remote PC
•
IP port - for client/server communication
•
Restore on alarm – Alarm Monitor opens up when an alarm occurs
There is no limit to
the number of Alarm
Monitor clients
running over the
network.
If only one WA-E
Server is present,
they must all be set
to communicate with
the same Server PC.
For an Alarm client on the same PC as the server, check ‘This PC’ as the Server.
For a Remote Alarm Monitor, check ‘Remote PC’ and enter either a name (in the format
machine.mydomain.com), into the top box or the IP address of the remote machine into the
bottom box. If the domain is the same as the PC running the Server, only the machine name
is required and the ‘mydomain.com’ part of the name may be omitted.
Refer to your System Administrator if these details are not known.
The IP Port MUST be set to the same number as the named WA-E Server uses to
communicate with clients.
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Check ‘Restore on Alarm’ to make the Alarm Monitor the highest priority window on the
desktop, even if it had been minimised, when an alarm is detected.
Configurator setup
The Configurator preferences provides access to the following:
•
Select Server – local or remote PC
•
IP port - for client/server communication
There is no limit to
the number of
Configurator clients
that can be installed,
but only one can
communicate with a
WA-E Server at any
one time.
If only one WA-E
Server is present,
they must all be set
to communicate with
the same Server PC.
For a Configurator client on the same PC as the server, check ‘This PC’ as the Server.
For a Remote Configurator, check ‘Remote PC’ and enter either a name (in the format
machine.mydomain.com), into the top box or the IP address of the remote machine into the
bottom box. If the domain is the same as the PC running the Server, only the machine name
is required and the ‘mydomain.com’ part of the name may be omitted.
Refer to your System Administrator if these details are not known.
The IP Port MUST be set to the same number as the named WA-E Server uses to
communicate with clients.
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Trouble shooting
Trouble shooting
Trouble shooting client/server communication on the server PC
If either the Alarm or Configurator does not appear to be able to communicate and yet the
Server Log Output clearly shows ‘Loading from frames complete’, and ‘Loading Complete’ is
checked, perform the following checks:
Check that both the Alarm Monitor and the Configurator ‘Select Server’ settings should be
set to ‘This PC’. Refer to the Client software configuration chapter for more information.
Check that the default IP port range for all applications is set to the same value (default is
3534.
Try restarting the client applications. If this fails, restart the Server, but do not restart the
client applications until the Server has completed initialising.
If communication is still not occurring, it may be that one or more of the IP ports used for
client/server communication is being blocked by firewall software present on the Server PC.
Trouble shooting network communication
Check first that client/server communication works correctly between the Alarm Monitor, the
Configurator and the Server on the server PC. If this works correctly, but client applications
on the network cannot access the server proceed as follows:
Ensure that the client PCs can be accessed from the server and that normal network
communication can take place.
Check that the TCP/IP protocol is installed on all machines, even if the network works
perfectly - it may use another protocol for general traffic such as NetBEUI, IPX/SPX or
NetBIOS.
Check that both the Alarm Monitor and the Configurator ‘Select Server’ settings are set to
‘Remote PC’ and the Server name and/or IP number is present. Check that the default IP
port range for all applications is set to the same value (default is 3534).
Refer to the Client/Server software configuration section for more information.
Try restarting the client applications. If this fails, restart the Server, but do not restart the
client applications until the Server has completed initialising.
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Trouble shooting
If communication is still not occurring, it may be that one or more of the IP ports used for
client/server communication is being blocked by an external firewall or by firewall software
present on the client PC. Refer to your System Administrator for further assistance.
Sample problems and their solutions
Alarms reappear after applying a reset for the relevant frame
Check that the condition that caused the alarm has been corrected.
No alarms appear in the Alarm Monitor despite operator reported faults
Check that alarms have been assigned for that card.
Check that the appropriate frame is connected and communication established (the server
present bar in the Alarm Monitor should always be moving).
The Server application has ticked the ‘loading from frames’ box, but no cards are listed
First ensure that a powered frame with E-Series cards is connected to the correct Com port,
then exit from and restart the Server and a frame should be found (default is always frame 1)
and cards listed.
(If the spin box shows ‘0’ (zero) and no cards are listed, a powered frame was not found when
the Server first ran.)
Why is there no alarm for loss of power to a frame?
The WA-E software only detects frames correctly if they are powered when the Server runs for
the first time. If a frame loses power, all alarms will be asserted, even if they have been
disabled.
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