Report Runner Viewer - FREE Crystal Reports Viewer, Free Viewer

Report Runner Viewer
User Manual
Jeff-Net Copyright 2011
Report Runner Viewer
by Jeff-Net
Report Runner Viewer
User Manual
Jeff-Net Copyright 2011
All rights reserved. No parts of this work may be reproduced in any form or by any means - graphic, electronic, or
mechanical, including photocopying, recording, taping, or information storage and retrieval systems - without the
written permission of the publisher.
Products that are referred to in this document may be either trademarks and/or registered trademarks of the
respective owners. The publisher and the author make no claim to these trademarks.
While every precaution has been taken in the preparation of this document, the publisher and the author assume no
responsibility for errors or omissions, or for damages resulting from the use of information contained in this
document or from the use of programs and source code that may accompany it. In no event shall the publisher and
the author be liable for any loss of profit or any other commercial damage caused or alleged to have been caused
directly or indirectly by this document.
Printed: November 2011 in (whereever you are located)
Publisher
Jeff-Net
Managing Editor
Tracie Morgan
Technical Editors
Jeff-Net Fan Support
Special thanks to:
Jeff-Net Fan Support for contributing to this
documentation. We appreciate the long hours, endless
efforts and sacrifice given to make all this possible.
For all of our "Beta Testers" that have provided amazing
feedback and suggestions during our Beta period of this
combined release of Report Runner Unified. It was so
valuable to us and helped Report Runner go live into
production with great speed and success! Thank you so
much!
Last but certainly not least, we want to thank all of our
wonderful Report Runner Fans for your support over the
years. We appreciate the opportunity to serve you!
.
4
Report Runner Viewer
Table of Contents
Foreword
6
Part I Introduction
8
1 Welcome
...................................................................................................................................
to Jeff-Net Report Runner Viewer
9
2 About...................................................................................................................................
Jeff-Net Report Runner Viewer
10
3 Why Jeff-Net
...................................................................................................................................
Report Runner Viewer?
11
4 Getting
...................................................................................................................................
Started
13
Top 5 Things ..........................................................................................................................................................
To Know From The Start
14
Quick Installation
..........................................................................................................................................................
Notes
15
System & Report
..........................................................................................................................................................
Requirem ents
16
5 Getting
...................................................................................................................................
Help
17
Part II Documentation
20
1 Home................................................................................................................................... 21
Report Options
.......................................................................................................................................................... 23
View Report
......................................................................................................................................................... 24
View Report
.........................................................................................................................................................
With Saved Data
27
Report Information
......................................................................................................................................................... 31
Close and .........................................................................................................................................................
Exit
33
Brow se Drives
..........................................................................................................................................................
and Directories
34
Report Nam e .......................................................................................................................................................... 36
Security and Data
..........................................................................................................................................................
Connections
37
Record Selection
.......................................................................................................................................................... 40
2 Help ................................................................................................................................... 41
Docum entation
.......................................................................................................................................................... 41
Com m on Questions
.......................................................................................................................................................... 42
Help Desk
.......................................................................................................................................................... 43
User Forum s .......................................................................................................................................................... 44
Debugging .......................................................................................................................................................... 45
3 About...................................................................................................................................
Jeff-Net
46
Contact Inform
..........................................................................................................................................................
ation
48
Website
.......................................................................................................................................................... 50
Updates via Tw
..........................................................................................................................................................
itter
51
Order
.......................................................................................................................................................... 52
Dow nloads .......................................................................................................................................................... 54
Licensing Manager
.......................................................................................................................................................... 55
Edit/Change
.........................................................................................................................................................
License
56
Check License
.........................................................................................................................................................
Status
58
Deactivate.........................................................................................................................................................
License
59
Clear All Licensing
......................................................................................................................................................... 60
Part III Reference
63
1 INI Settings
................................................................................................................................... 64
[Options]
Lock
.......................................................................................................................................................... 64
......................................................................................................................................................... 66
© 2011 Jeff-Net
Report Runner Viewer
Contents
5
Hide
......................................................................................................................................................... 74
Show
......................................................................................................................................................... 86
Disable ......................................................................................................................................................... 89
Enable
......................................................................................................................................................... 91
Others
......................................................................................................................................................... 93
[Global Options]
.......................................................................................................................................................... 97
[Standard View
..........................................................................................................................................................
er]
104
2 Command
...................................................................................................................................
Line Options
108
3 Just ...................................................................................................................................
For Developers
110
4 Online
...................................................................................................................................
Videos
111
5 Compare
...................................................................................................................................
Editions
111
Starter Edition
.......................................................................................................................................................... 112
Standard Edition
.......................................................................................................................................................... 113
Enterprise Edition
.......................................................................................................................................................... 115
Enterprise.........................................................................................................................................................
Administrator
116
Home
......................................................................................................................................... 118
Report Runner ...................................................................................................................................
Batch Launch
119
Report Runner ...................................................................................................................................
View er Launch
120
Define Enterprise
...................................................................................................................................
View er Reports
121
Define Enterprise
...................................................................................................................................
View er Users
122
Close And Exit ................................................................................................................................... 123
Passw ords
......................................................................................................................................... 123
About Jeff-Net ......................................................................................................................................... 124
Developer Edition
.......................................................................................................................................................... 125
6 Upgrade
...................................................................................................................................
FAQ
126
7 Mail...................................................................................................................................
the Report
130
8 Random
...................................................................................................................................
Tips
135
9 UNC................................................................................................................................... 137
10 2011...................................................................................................................................
Verses 2012
137
Index
140
© 2011 Jeff-Net
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6
Foreword
Foreword
Thank you for your interest and support in Jeff-Net Report Runner Viewer. We
have a long history of hard work, easy-to-use software, world-class support
and happy customers.
We had you in mind when creating this newly combined release of Report
Runner Unified with Report Runner Viewer.
We hope you find this Help Documenation useful. We will continue to make
modifications and enhancements to make sure you stay up-to-date with the
latest features and functions.
If you have any questions and/or suggestions, we want to hear from you.
We hope you will love what you see and read!
Tracie Morgan &
Jeff-Net Fan Support
© 2011 Jeff-Net
Part
I
8
1
Report Runner Viewer
Introduction
The topics listed below provide information about Report Runner Viewer. We will
show you how to get started, what the Viewer is for and what you can do with it.
How To Get Started
See Top 5 Things To Know From The Start for important information to know
about Report Runner Viewer.
Review the Getting Started highlights and be off to great start with Report
Runner Viewer.
Study the Documentation for details on how to use Report Runner Viewer and
familiarize yourself with all the features and functions available to you.
Learning more
Check out the Online Videos for a closer look at Report Runner Viewer.
We have special information Just For Developers that include additional
jnKeywords, customization options and more.
Compare Editions of Report Runner Viewer to see which one is right for you.
© 2011 Jeff-Net
Introduction
1.1
9
Welcome to Jeff-Net Report Runner Viewer
Welcome to Jeff-Net Report Runner Viewer, our simple, easy to use, Crystal
Reports™ Viewer.
This help documentation is designed both as a tutorial in using Report Runner Viewer
and as an ongoing reference while you are working with the program.
If you have any questions, please let us know! We are here to help!
Getting Started - New Users of Report Runner Viewer
Review the Top 5 Things To Know From The Start and Documentation to
familiarize yourself with Report Runner Viewer.
Check out the Random Tips for useful information on functions and features of
the program.
Getting Started - Users Upgrading From Older Versions
See the Upgrade FAQ for a quick summary of important tips you will need to
© 2011 Jeff-Net
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Report Runner Viewer
know.
Check out the modified Command Line Options. There are a few changes.
1.2
About Jeff-Net Report Runner Viewer
Jeff-Net Report Runner Viewer is one of the partner applications in the combined
release called Report Runner Unified. It has been designed in the latest .Net
technology and is fully compatible with newer Windows Operating Systems such as
Windows Vista,Windows 7, Server 2003 and Server 2008. It has a beautiful and very
friendly user-interface, including optionally configurable INI settings to make it even
easier to use.
If there are parameters for the reports, you will be prompted. All the flexibility of running it
within Crystal Reports™, but users can't modify the report templates. This is a much
less expensive option than buying another license for the Crystal Reports™ Designer
just to look at reports, and it is much easier to use for the end user.
Our Report Runner Suite of products are the #1 Crystal Reports™ viewers, scheduling/
batch automation, web viewing, web portal, and business intelligence on the market
today.
© 2011 Jeff-Net
Introduction
1.3
11
Why Jeff-Net Report Runner Viewer?
Features
Beautifully Designed - Our software is laid out in a way that makes sense. We
are meticulous in our design. If you know Crystal Reports, our software will make
perfect sense.
Customizable Interface - Interface can be customized to meet your company's
needs, by user. For example, if you want to give power users access to editing
the record selection criteria, you can do that. If you want to lock a user to a
particular directory, you can do that, too, all by using simple to understand INI
commands.
Easy to Setup and Deploy - Download, install, and be running Crystal Reports
templates in minutes. If you ever need to move the Viewer to another machine,
our licensing is flexible enough that you can do it yourself. You don't need to
contact us to move licensing.
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Report Runner Viewer
Very Affordable - Pricing can start at just $50 for the first user and costs per
user go way down from there.
Command Line Options - Viewer can easily be called from other applications
by passing the report, user ID, password, and record selection (if necessary).
This option also allows you to set up short-cuts on a users desktop. We also
have a Developer Edition license for additional jnKeywords that are available.
Citrix and Terminal Server Licensing Available - Our Viewer can also be run
on a Citrix or Terminal Server (Remote Desktop Services). There are some
memory considerations with this option, but we do make it available.
Excellent Technical Support - We provide free technical support for all of our
software products.
Try Before You Buy - Receive a free, 90 day, fully functioning evaluation
license of our software.
© 2011 Jeff-Net
Introduction
1.4
13
Getting Started
This section provides information for you to quickly get up and running so you can start
viewing your reports.
Tasks Covered In This Section
Getting Started
Top 5 Things To Know From The
Start
Quick Installation Notes
System & Report Requirements
© 2011 Jeff-Net
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1.4.1
Report Runner Viewer
Top 5 Things To Know From The Start
We thought you would want to know a few important things to help you when you start
using Report Runner Viewer.
Top 5 Things To Know From The Start
1) Do you have a 64-bit machine? If so, Crystal Reports still requires 32-bit ODBC
drivers. You must create the System DSN in the 32-bit ODBC Administrator
that can be found in the c:\windows\syswow64 folder. Locate the odbcad32.
exe and double-click to launch the 32-bit ODBC Administrator.
2) You can select the Add Advanced Data Connection to view all of the data
connection settings in a report. This is useful when your report has multiple data
sources and requires different IDs and/or Passwords to run the report. It's also
useful for changing a database DSN or file path for a report where the path is
different from one machine to the next (different mapped drives).
3) If you have any problems, you can easily access Debugging and view the
current log file from within the Viewer via the Help menu. This log file is quite
extensive.
4) We have listed all of the Application Settings in the INI File (jnrrv.ini) so all you
need to do is modify them according to your needs.
5) We have a number of Command Line Options available. Make sure to check
out this topic for all the details.
© 2011 Jeff-Net
Introduction
1.4.2
15
Quick Installation Notes
This combined release is called Report Runner Unified. Why? Because everything
runs from ONE executable. It simplifies the installation, security, licensing and support.
The Installation Wizard defaults to install both Report Runner Viewer and Report Runner
Batch. There are step-by-step installation instructions available in our online
knowledgebase articles.
New Users to Report Runner Viewer
If you are downloading and installing Report Runner Viewer from our Download
Center for the first time, we provide an immediate 3 Day Temporary License to
get you started.
Do you need a longer time to evaluate the product? No problem. We can extend
the license and supply you with a 90 Day Evaluation License FREE! Simply
email us at customerservice@jeff-net.com to request your 90 Day FREE
Evaluation License. We even support our products 100% during evaluation
periods, so if you have any questions please let us know. User forums, News,
Knowledgebase Articles, Online Videos can be found at our Fan Support page.
Current Users to Report Runner Viewer
Our Download Center keeps you updated with the latest version. You can
register to receive our Jeff-Net News on our Fan Support page to receive our
latest Release Notes.
© 2011 Jeff-Net
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1.4.3
Report Runner Viewer
System & Report Requirements
System Requirements
Jeff-Net Report Runner Viewer runs best on...
Microsoft Windows® XP Pro SP2 and higher
Microsoft Windows® Vista
Microsoft Windows® 7
Microsoft Windows® Server 2003
Microsoft Windows® Server 2008
Report Requirements
Jeff-Net Report Runner Viewer includes all necessary runtime files to view Crystal
Reports templates and is developed using the latest Microsoft .Net technology.
It supports reports created in...
Crystal Reports™ 9
Crystal Reports™10
Crystal Reports™XI
Crystal Reports™2008
Crystal Reports™2011
For Crystal Reports 8.5 Users
If you are still working with reports created in Crystal Reports™ 8.5 please contact JeffNet Support for the Report Runner Viewer solution for the 8.5 version. You are welcome
to try to run your version 8.5 reports with this version, but if you have any problems, we
have an 8.5 specific version for you to run. It's all included in your licensing.
© 2011 Jeff-Net
Introduction
1.5
17
Getting Help
We offer a number of different resources to get the help you need. If you can't find what
you are looking for please do not hesitate to let us know. We are here to help!
Getting Help
Display Help
The quickest way to display help within Report Runner Viewer is press
F1 on your keyboard. If context-sensitive help is available it will be
displayed automatically.
You can also access select the Help menu located at the top toolbar of
Report Runner Viewer.
User Forum
The online User Forum is a wonderful resource to access information
about Report Runner Viewer.
Register today (it's completely free) and receive support from our JeffNet Staff and thousands of other experienced Report Runner Viewer
users.
The User Forum is located at: http://www.jeff-net.com/smf/
Contacting Jeff-Net Fan Support
Our direct contact page for support from Jeff-Net is located at: http://
www.jeff-net.com/support/
Tutorials
Online Videos
Advanced Documentation that are customized Just For Developers.
© 2011 Jeff-Net
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Report Runner Viewer
Getting A Printed User Manual
Within Report Runner Viewer, you can press the Documentation button
in the Help menu, a formatted PDF version of the User Manual
Documentation designed for printing.
You can download a formatted PDF version of the User Manual
Documentation designed for printing from our download page at: http://
www.jeff-net.com/ReportRunnerViewer.pdf
Note: You must have Adobe Reader installed on your machine in
order to view the formatted PDF version.
© 2011 Jeff-Net
Part
II
20
2
Report Runner Viewer
Documentation
In this Documentation you will find important information that we hope you find useful.
We have done our best to cover all aspects of Report Runner Viewer.
Tasks Covered In This Section
Documentation
Home
Help
About Jeff-Net
© 2011 Jeff-Net
Documentation
2.1
21
Home
In Report Runner Viewer we hope you feel at "Home" when Viewing YOUR Reports.
This section covers all the basics of how you can access your report that was designed
in Crystal Reports™ (.rpt file).
Tasks Covered In This Section
© 2011 Jeff-Net
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Report Runner Viewer
Home
Report Options
Browse Drives and Directories
Report Name
Security and Data Connections
Record Selection
© 2011 Jeff-Net
Documentation
2.1.1
Report Options
In Report Runner Viewer we cover several Report Options on how you can View
YOUR Reports and work with the Viewer.
Tasks Covered In This Section
Report Options
View Report
View Report With Saved Data
Report Information
Close and Exit
© 2011 Jeff-Net
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24
2.1.1.1
Report Runner Viewer
View Report
Report Runner Viewer allows you to view Crystal Reports ™ (.rpt files) templates. We
have provided information on how you can View YOUR Report with LIVE DATA.
Steps are as follows
1) Open Jeff-Net Report Runner Viewer.
2) Locate your Crystal Reports™ (.rpt file) template. You can select your report
through the Left Browse window called
"Browse Drives and
Directories".
© 2011 Jeff-Net
Documentation
3) Highlight (select) the report from the Report Name section.
© 2011 Jeff-Net
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Report Runner Viewer
4) Then you can view your report by either selecting the View Report Button or you
have two other options on how you can view your report.
a) You can double-click on the report listed in Report Name section to
© 2011 Jeff-Net
Documentation
27
view your report.
b) You can also right-click on the report listed in Report Name section
and a menu will display and then select View
Report from the
list.
Example of the View Report option in the menu when do a "right-click" on the
report you want to view.
2.1.1.2
View Report With Saved Data
Report Runner Viewer allows you to view Crystal Reports ™ (.rpt files). We have
provided information on how you can View YOUR Report WITH SAVED DATA.
When selecting View Report With Saved Data function you are viewing SAVED
data.
Steps are as follows
1) Open Jeff-Net Report Runner Viewer.
© 2011 Jeff-Net
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Report Runner Viewer
2) Locate your Crystal Reports™ (.rpt file) template. You can select your report
through the Left Browse window called "Browse Drives and Directories".
© 2011 Jeff-Net
Documentation
3) Highlight (select) the report from the Report Name section.
© 2011 Jeff-Net
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Report Runner Viewer
4) Once you have located your "Saved Data" Report, simply click on the View
Report With Saved Data button.
a) You can also view your "Saved Data" report by highlighting (selecting)
the report and then use the "right-click" function for the report menu list.
Then click on the View Report With Saved Data from the menu.
© 2011 Jeff-Net
Documentation
31
Example of the View Report With Saved Data option in the menu when do a
"right-click" on the report you want to view:
Note: The report you select needs to be designed with "Saved Data" in
order for this function to work.
Example of the message you will receive if the report does not have any saved
data in it:
2.1.1.3
Report Information
In Report Runner Viewer we provide a Report Information Button that you can view
details about your Report. This information is generated from your report created in
Crystal Reports™ (.rpt).
Note: This is not designed to modify from this screen, it is for
informational purposes ONLY. The technical term for this is "read only".
© 2011 Jeff-Net
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Report Runner Viewer
© 2011 Jeff-Net
Documentation
2.1.1.4
33
Close and Exit
In Report Runner Viewer, the Close and Exit Button is an easy way to CLOSE your
report and EXIT Report Runner Viewer.
Tip: You can also use the "X" from the top right corner bar to EXIT Report
Runner Viewer as well.
© 2011 Jeff-Net
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2.1.2
Report Runner Viewer
Browse Drives and Directories
In Report Runner Viewer you are able to select your report through our Browse Drives
and Directories window.
Note: You may need to get with your Crystal Reports Developer or
Network Administrator if you don't know where the reports are located.
© 2011 Jeff-Net
Documentation
© 2011 Jeff-Net
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36
2.1.3
Report Runner Viewer
Report Name
In Report Runner Viewer we have designed this Report Name window to list the
reports for you to View once you have identified the directory where the report(s) are
saved.
© 2011 Jeff-Net
Documentation
2.1.4
37
Security and Data Connections
In Report Runner Viewer, this particular Security and Data Connections window
allows you to enter the necessary information that is needed related to your User ID
and Password. We also have options that cover DSN, Database Settings and
Advanced Data Connections.
© 2011 Jeff-Net
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Report Runner Viewer
Tasks Covered In This Section
© 2011 Jeff-Net
Documentation
39
No Security
With the No Security (No User ID and Password To Run) option you
can check this to let Report Runner Viewer know that you do not need a
specific User ID and Password to View your Report.
User ID
The User ID field is where you would enter your specific User ID that is
required to View your report.
Password
The Password field is where you would enter your specific password
that is required to View your report. This is most likely the password is
associated with your User ID.
When the password is entered in this field, it is automatically saved so
that the user does not have to enter it every time. If you require the user to
enter the password every time, see [Options] INI Settings for details on
how to change this function accordingly.
Override DSN
When you check this Override DSN option it will bypass this setting that
might be required to View your report.
Override Database
When you check this Override Database option it will bypass this
setting that might be required to View your report.
© 2011 Jeff-Net
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Report Runner Viewer
Add Advanced Data Connection
When you click on the Add Advanced Data Connection button it will
take you to the Configure Advanced Data Connection to identify the
database settings for each table for the report that is listed. This is useful
when your report has multiple data sources and requires different IDs
and/or Passwords to run the report. It's also useful for changing a
database DSN or file path for a report where the path is different from
one machine to the next (different mapped drives)
2.1.5
Record Selection
The Bottom Record Selection is for when you want to retrieve the record selection
for your current report and edit the record selection criteria on-the-fly.
After you have retrieved the Record Selection and it is displayed in the white window
area, you also can check the box option to Use This Record Selection (Override
Record Selection Saved Within Report). When this option is checked you will
override the record selection that was saved within the report with the recent information
listed.
Note: Changing the record selection here will not update the report
permanently.
In most cases, this function is not necessary so we do make it available to "hide" or
"lock" this Bottom Record Selection window in the [Options] within the INI File.
© 2011 Jeff-Net
Documentation
2.2
41
Help
There are a number of different sources of help in Report Runner Viewer. We have
designed our application to provide you with all the information you will need to reach
Jeff-Net Fan Support. Although, if you don't find what you are looking for, please do
not hesitate to let us know. We are here to help!
Tasks Covered In This Section
Help
Documentation
Common Questions
Help Desk
User Forums
Debugging
2.2.1
Documentation
In Report Runner Viewer we provide an option to access our online Help
Documentation. It downloads a PDF formatted version of the entire User Manual
Documentation for you to save to a location on your computer or can be printed.
© 2011 Jeff-Net
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Report Runner Viewer
Note: You will need to have Adobe Reader installed on your machine in
order to view the PDF formatted version of the Help Documentation.
2.2.2
Common Questions
We have listed a few common questions for Report Runner Viewer. You can access
this information by selecting the Help menu and then click on the Common
Questions button.
See Also:
Getting Help
Help Desk
© 2011 Jeff-Net
Documentation
2.2.3
43
Help Desk
Do you need Jeff-Net Fan Support? You reach the Jeff-Net Help Desk within
Report Runner Viewer. Simply select the Help menu at the top toolbar and then click on
the Help Desk button.
© 2011 Jeff-Net
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2.2.4
Report Runner Viewer
User Forums
The User Forums option under the Help menu in Report Runner Viewer directs
you to the Jeff-Net User Forums where we have a wonderful resource that contains
material about the Viewer. Register today (it's completely free) and get support from the
Jeff-Net Staff Team and thousands of other experienced Viewer Users.
© 2011 Jeff-Net
Documentation
2.2.5
45
Debugging
If you’re having problems within Report Runner Viewer, but you’re unsure about what’s
going on, there is an advanced debugging and current log available. Under the Help
menu, click on the Debugging button you can Turn Advanced Debugging on or off
AND to View Current Log File. The log file is very detailed. Turning the log file on will
create a log file for everything you do within Report Runner Viewer. Note, log file are
saved for at least 30 days and then automatically deleted. You do not need to worry
about filling up your disk space with log files, because we keep everything cleaned up
for you automatically.
© 2011 Jeff-Net
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2.3
Report Runner Viewer
About Jeff-Net
Jeff-Net is a software company based in Bedford, Texas specializing in reporting,
report tools and report distribution. We have a long history of hard work, easy-to-use
software, world-class support and happy customers.
We have provided links to several different options on how you can access Jeff-Net
within Report Runner Viewer.
Tasks Covered In This Section
About Jeff-Net
Contact Information
Website
Updates via Twitter
Order
Downloads
Licensing Manager
© 2011 Jeff-Net
Documentation
© 2011 Jeff-Net
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48
2.3.1
Report Runner Viewer
Contact Information
We have made it easy for you to contact Jeff-Net within Report Runner Viewer. It
is located in the About Jeff-Net menu and then click on the Contact Information
button. This will direct you to our Contact Us Page of the Jeff-Net Website.
More Information
Jeff-Net, LLC
P.O. Box 546
Bedford, Texas
Phone: 1-800-JEFF-NET (533-3638) x 1
Fax: 1-800-784-5661
Sales: customerservice@jeff-net.com
Support: support@jeff-net.com
© 2011 Jeff-Net
Documentation
49
Jeff-Net Support Hours
Office hours:
Monday – Friday
9:00AM to 6:00PM (Central Standard Time)
For Sales, Development & Technical Support
Additional Technical Support hours:
Monday – Friday
6:00PM to Midnight (Central Standard Time)
For Technical Support ONLY
Critical Technical Support hours:
24hours/7days a week
We have someone on call for critical technical support issues that would pertain
to Report Runner Viewer failing and/or licensing issues that are prohibiting
production. To contact us for production-down issues, please open a help desk
ticket and set it for the highest priority.
http://www.jeff-net.com/support/
© 2011 Jeff-Net
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2.3.2
Report Runner Viewer
Website
Within Report Runner Viewer, you can simply access the Jeff-Net Website by
selecting the About Jeff-Net menu and then click on the Website button. This will
direct you to the Report Runner Viewer page.
© 2011 Jeff-Net
Documentation
2.3.3
51
Updates via Twitter
Do you you want to follow Report Runner on Twitter and stay current with the latest
Tweets? This option in Report Runner Viewer will take you directly to our Twitter profile
for Report Runner.
Simply select About Jeff-Net menu and click on the Updates via Twitter button.
© 2011 Jeff-Net
52
2.3.4
Report Runner Viewer
Order
Are you ready to place your order? In Report Runner Viewer you can select About
Jeff-Net menu and then click on the Order button and it will direct you to our Jeff-Net
Web store for Editions and Licensing available for Report Runner Viewer. If you have
any questions please do not hesitate to let us know. We are here to serve you!
More Information
Contact Jeff-Net Fan Support
Jeff-Net, LLC
P.O. Box 546
Bedford, Texas
Phone: 1-800-JEFF-NET (533-3638) x 1
Fax: 1-800-784-5661
Sales: customerservice@jeff-net.com
Support: support@jeff-net.com
Payment Term Options
We are happy to accept all major credit cards online for any size order.
We accept wire transfers upon request.
Signed Company Purchase Orders with Net 30 Terms for orders of $400
or above.
© 2011 Jeff-Net
Documentation
© 2011 Jeff-Net
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2.3.5
Report Runner Viewer
Downloads
In Report Runner Viewer, we have made it simple to obtain access to our
Download Center for the Full Installer and the latest EXE Updater.
Select the About Jeff-Net menu, click on the Downloads button. This will take you
directly to our Jeff-Net Downloads for Report Runner Viewer.
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55
Licensing Manager
In Report Runner Viewer we provide ways to access and obtain information about your
license within the application. In the About Jeff-Net menu, click on Licensing
Manager.
Tasks Covered In This Section
Licensing Manager
Edit/Change License
Check License Status
Deactivate License
Clear All Licensing
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2.3.6.1
Report Runner Viewer
Edit/Change License
The Licensing Manager in Report Runner Viewer allows for you to Edit and/or
Change your License. This can occur when you need to renew your annual license.
Steps are as follows:
1) When you select this Edit/Change License button it allows for you to paste in
the license key that has been assigned to you by Jeff-Net Fan Support.
2) This license information will go in the License Key box area.
3) After you have placed the license key information in the appropriate box, simply
select the Close button to exit the Licensing Manager and save your license
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information.
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2.3.6.2
Report Runner Viewer
Check License Status
We have made it easy to check the status of your license within Report Runner Viewer.
Simply select the About Jeff-Net menu and click on Licensing Manager.
Steps are as follows:
1) Select the Check License Status button to view the status of your Report
Runner Viewer license.
2) Click on Close when you are finished viewing your license status.
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59
Deactivate License
If you need to deactivate your license for any reason, we give you an option to do that
within Report Runner Viewer. Select About Jeff-Net menu and click on the
Licensing Manager.
Steps are as follows:
1) In the Licensing Manager, select the Deactivate License if you need to
delete this particular license from the machine.
Note: Once you deactivate a license you are not able reactivate it on
the same machine without our assistance.
2) Click on Close when you are finished.
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2.3.6.4
Report Runner Viewer
Clear All Licensing
There is an option to Clear All Licensing in the Licensing Manager of Report Runner
Viewer. This might be needed if your licensing is not activating properly for whatever
reason.
Note: This requires for you to contact Jeff-Net Fan Support for approval.
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Part
III
Reference
3
63
Reference
The topics in Reference have more detailed information on certain subjects that will
help you obtain a better understanding of how to work with all aspects of Report Runner
Viewer.
One of the topics we highly recommend checking out is the INI Settings. We have
provided brief descriptions and even a few picture examples to show you the results of
what that particular INI Setting will do for you.
Tasks Covered In This Section
Reference
INI Settings
Command Line Options
Just For Developers
Online Videos
Compare Editions
Upgrade FAQ
Mail The Report
Random Tips
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3.1
Report Runner Viewer
INI Settings
The Viewer INI File (jnrrv.ini) allows you, the Report Administrator, to customize
the Viewer according to your company's and user's needs.
We have created the INI File with all default master settings necessary to run the
Viewer. Technically, you can change any of these settings, but it is NOT recommended
unless you are sure you know what you are changing. Please contact us if you have any
questions.
The Viewer INI File (jnrrv.ini) can be found in the default directory (or similar, depending
upon your Microsoft Operating System)
C:\Users\Public\Documents\Jeff-Net\Report Runner Viewer\
Tasks Covered In This Section
INI Settings
[Options]
[Global Options]
[Standard Viewer]
More Information
As of version 2011.77 we have added an option for Multiple INI Files (create custom
INI files with the name jnrrv-custom WhateverYouWant.ini).
If you have INI files with "jnrrv-custom-" at the beginning, you will be prompted to pick an
INI file when the Viewer starts. This was a legacy feature that was requested from
previous customers.
3.1.1
[Options]
These INI Settings are under the [Options] Group. If you don’t fully understand what
they do, just let us know, or give them a try; you can’t hurt anything. For the options in the
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INI file (jnrrv.ini), for the ones that require a 1 or 0, 1 is the same as ‘Yes’ or and 0 is the
same as ‘No’.
[Options] Group
[Options]
Lock
Hide
Show
Disable
Enable
Show
Others
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3.1.1.1
Report Runner Viewer
Lock
In Report Runner Viewer you can customize the Lock INI Settings under the
[Options] to "lock" the View Button(s) and certain functions. You can still see the button
(s) and functions but when you "lock" it down, it is just grayed out and not accessible to
the end-user. We have also made it so easy and listed all the INI Settings within the INI
File for your convenience. You simply make modifications accordingly.
Lock INI Settings
Lock View Button
This INI Setting is designed to 'lock" the View Report button within
Report Runner Viewer. By default, it is set to "0" so that this is available
to click on and View Report. If you need to turn it ON and LOCK it, simply
change the "0" to a "1".
Example:
[Options]
LockViewButton=0
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LockViewButton=1
Lock Saved View Button
The INI Setting is designed to "lock" the View Report With Saved Data
button within Report Runner Viewer. The default is set to "0" so you can
click on and View Report With Saved Data. If you need to turn this ON
and LOCk it, simply change from the "0" to a "1".
Example:
[Options]
LockSavedViewButton=0
LockSavedViewButton=1
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Report Runner Viewer
Lock Report Information Button
This INI Setting is designed to "lock" the Report Information button
within Report Runner Viewer. The default is set to "0" for you to click on
and View Report Information. If you need to turn ON and LOCK this
function, simply change from the "0" to a "1".
Example:
[Options]
LockReportInformationButton=0
LockReportInformationButton=1
Lock Left Browse
This INI Setting is designed to "lock" the Left Browse (Browse Drives
and Directories) window. The default is set to "0" and is currently turned
OFF so you can easily "pin" and "unpin" the Left Browse (Browse Drives
and Directories) window to access your reports. If you want to turn it ON
and LOCK this function, simply change from "0" to a "1".
Example:
[Options]
LockLeftBrowse=0
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LockLeftBrowse=1
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Report Runner Viewer
Lock Right Data Connection
This INI Setting is designed to "lock" the Right Data Connection
(Security and Data Connections) window within Report Runner
Viewer. The default is set to "0" so you can easily access the Security
and Data Connections. You can "pin" or "unpin" at anytime while working
with the application. If you want to turn ON and LOCK this function, simply
change from the "0" to a 1".
Example:
[Options]
LockRightDataConnection=0
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LockRightDataConnection=1
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Report Runner Viewer
Lock Bottom Record Selection
This INI Setting is designed to "lock" the Bottom Record Selection
window within Report Runner Viewer. The default is currently set to a "0"
so you can easily access the Record Selection area. You can "pin" and
"unpin" this Record Selection window while working with the application.
If you want to turn ON and LOCK this function, simply change from the "0"
to a "1".
Example:
[Options]
LockBottomRecordSelection=0
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LockBottomRecordSelection=1
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3.1.1.2
Report Runner Viewer
Hide
In Report Runner Viewer you can customize the Hide INI Settings under [Options]
to "hide" Viewer Button(s) so it is not visible and not available to the end-user. We have
made it so easy with these INI Settings listed in the INI File for your convenience. You
simply just need to change the setting accordingly.
Hide INI Settings
Hide View Button
This INI Setting is designed to "hide" the View Report Button in the
Viewer. This is currently turned OFF as a default so you SEE the View
Button. If you want to turn ON the Hide View Button in Report Runner
Viewer where it is hidden, simply change it from "0" to a "1".
Example:
[Options]
HideViewButton=0
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HideViewButton=1
Hide View Saved Button
This INI Setting is designed for you to "hide" the View Report With
Saved Data Button in Report Runner Viewer. All you need to do to turn
ON the Hide View Saved Button INI Setting is change it from a "0" to a
"1".
Example:
[Options]
HideViewSavedButton=0
HideViewSavedButton=1
Hide Report Information Button
This INI Setting is designed for you to "hide" the Report Information
Button. The default setting is set to "0" so you can see the Report
Information Button. If you want to turn ON the Hide Report Information
Button, simply change it from a '0" to a "1".
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Report Runner Viewer
Example:
[Options]
HideReportInformationButton=0
HideReportInformationButton=1
Hide Left Browse
This INI Setting is designed to "hide" the Left Browse Window (Browse
Drive and Directories). The default setting is set to "0" so you can SEE
this window. If you want to turn ON and HIDE this window, simply change
the "0" to a "1".
Example:
[Options]
HideLeftBrowse=0
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HideLeftBrowse=1
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Report Runner Viewer
Hide Right Data Connection
This INI Setting is designed to "hide" the Right Data Connection
window (Security and Data Connections). The default setting is set to
a "0" and is currently turned OFF so you can easily access it within the
Viewer. If you need to turn ON and HIDE this function, simply change the
"0" to a "1".
Example:
[Options]
HideRightDataConnection=0
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HideRightDataConnection=1
Hide Bottom Record Selection
This INI Setting is designed to "hide" the Bottom Record Selection
window. The default is set to "0" and is currently turned OFF so you can
easily access the Record Selection within the Viewer. If you need to
turn ON this function so that it is not visible, simply change the "0" to a
"1".
Example:
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Report Runner Viewer
[Options]
HideBottomRecordSelection=0
HideBottomRecordSelection=1
Hide Print Button
This INI Setting is designed to "hide" the Print Button when you are
viewing the report. The default is set to "0" and is currently turned OFF so
that you can see this function. If you need it turned OFF and hidden,
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simply change the "0" to a "1".
Example:
[Options]
HidePrintButton=0
HidePrintButton=1
Hide Group Tree Button
This INI Setting is designed to "hide" the Group Tree Button when you
are viewing the report. It is currently turned OFF so that you can SEE the
Group Tree Button. If you need this function turned ON and hidden,
simply change the "0" to a "1".
Example:
[Options]
HideGroupTreeButton=0
HideGroupTreeButton=1
Hide Printer Setup Button
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Report Runner Viewer
This INI Setting is designed to "hide" the Printer Setup Button when you
are viewing the report.
NOTE: This is a legacy setting and is no longer available in Crystal
Reports 2008. We have made a note for you in the INI File.
Hide Export Button
This INI Setting is designed to "hide" the Export Report Button when you
are viewing the report. The default is set to "0" and is currently turned
OFF so that you can see the Export Report option. If you need it turned
ON and hidden, simply change the "0" to a "1".
Example:
[Options]
HideExportButton=0
HideExportButton=1
Hide Refresh Button For Saved Data
This INI Setting is designed to "hide" the Refresh Button For Saved Data.
The default is set to "1" and is currently turned ON so the Refresh Button for
Saved Data is hidden. If you need that turned OFF so you can see this
function, simply change the "1" to a "0".
Example:
[Options]
HideRefreshButtonForSavedData=1
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HideRefreshButtonForSavedData=0
Hide Style And Color Customization
This INI Setting is designed to "hide" the Style And Color
Customization that is available within Report Runner Viewer. The
default is set to "0" so that it is available to customize. If you want to turn
this function ON and hide it, simply change the "0" to a "1".
Note: If you customize Report Runner Viewer using this function and then
change the INI Setting afterwards, it will save the Style and Color
selection.
Example:
[Options]
HideStyleAndColorCustomization=0
HideStyleAndColorCustomization=1
Hide Email Button
This INI Setting is designed to "hide" the Mail the Report Button (Hide
Email) when you are viewing the report. The default is set to "0" and is
currently turned OFF so you can see this button. If you want turn it ON and
hide it, simply change the "0" to a "1".
Example:
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Report Runner Viewer
[Options]
HideEmailButton=0
HideEmailButton=1
Hide Email Settings Button
This INI Setting is designed to "hide" the Mail Settings Button. The
default is set to "0" so you can see the Mail Settings button so if you want
to "hide" it, simply change the "0" to a "1".
Example:
[Options]
HideEmailSettingsButton=0
HideEmailSettingsButton=1
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Note: This INI Setting was introduced in version 2011.82 so you
have an earlier version of 2011 you will need to update to the
latest version. Simply add this INI Setting to your jnrrv.ini file
under [Options] Group.
Hide Report Information Button
This INI Setting is already listed in the INI File and allows for you to hide
the Report Information Button in Report Runner Viewer. All you need to
do to turn ON the Hide Report Information Button is change the INI
Setting from a '0" to a "1"
Example:
[Options]
HideReportInformationButton=0
[Options]
HideReportInformationButton=1
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Report Runner Viewer
Hide Copy To Clipboard
Copy to clipboard from report viewer window functionality added as of
version 2011.99!!! Many of you have requested this feature. It is now
available. You simply click on the text you want to copy and click the
"Copy" button. This new copy button is shown on the Viewer window by
default. If you want to disable it, use "HideCopyToClipboard=1" under
the "[Options]" group.
3.1.1.3
Show
To "Show" or not to "Show", that is the question! In Report Runner Viewer you can
customize the Show INI Settings under [Options] to "show" or NOT "show" certain
features and functions. We have created a few of the settings and listed them below.
Show INI Settings
Show Login ID
This INI Setting is designed to ONLY display the Login ID and Password
in the Security and Data Connections section of Report Runner Viewer.
This setting became available as of version 2011.71. The current default
is set to "0" so if you want activate this INI Setting to ONLY show Login
ID and Password in the Security and Data Connections section, simply
change the "0" to a "1".
Example:
[Options]
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ShowLoginIDAndPasswordOnly=0
ShowLoginIDAndPasswordOnly=1
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Report Runner Viewer
Show Parameters Panel
This INI Setting is designed to display the Parameters Panel for
Crystal Reports™ 2008 or Greater. The current default is set to "0"
and is not displaying this panel. If you need to Show Parameters
Panel, simply change the "0" to a "1". Note, the reports must be created
in Crystal Reports 2008 or later for this functionality to exist. This
functionality was introduced in 2008 (to be able to modify the
parameters on-the-fly).
Example:
[Options]
ShowParametersPanelFor2008AndGreater=0
ShowParametersPanelFor2008AndGreater=1
Show All Directories
This INI Setting is designed if you need to Show All the directories in
the Browse Drives and Directories window of Report Runner Viewer,
you can use this custom INI setting to activate or de-activate this function.
The current default is set to a "1" to automatically Show All Directories. If
you do not want to show this information, simply change the "1" to a "0".
With this on, even system and hidden directories are shown. This is
necessary because on later operating systems (Windows 7 and later),
Windows sets some common drive folders to hidden or system, and
without this on, you would not be able to see your reports in those folders.
Example:
[Options]
ShowAllDirectories=1
ShowAllDirectories=0
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89
Disable
You can customize the Disable INI Settings under [Options] to "disable" user
configuration settings so the end-user does not have access to certain areas within
the Viewer.
Disable User Configuration INI Settings
Disable User Configuration Of Left Browse
This INI Setting is designed if you want to disable the User
Configuration of Left Browse. It is the "push pin" icon that is located in
the right corner of the Left Browse (Browse Drives and Directories)
window bar. It currently is turned OFF so you can see the "push pin" to be
able to dock and undock this window. If you need to turn it ON and
disable it, simple change the "0" to a 1".
Example:
[Options]
DisableUserConfigurationOfLeftBrowse=0
DisableUserConfigurationOfLeftBrowse=1
Disable User Configuration Of Right Data Connection
This INI Setting is designed if you want to disable the User
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Report Runner Viewer
Configuration of Right Data Connection. It is the "push pin" icon that
is located in the right corner of the Right Data Connection (Security
and Data Connections) window bar. It is currently turned OFF so you can
see the "push pin" to be able to dock and undock this window. If you
need to turn it ON and disable it, simply change the "0" to a "1".
Example:
[Options]
DisableUserConfigurationOfRightDataConnection=0
DisableUserConfigurationOfRightDataConnection=1
Disable User Configuration Of Bottom Record Selection
This INI Setting is designed if you want to disable the User
Configuration of the Bottom Record Selection. It is the "push pin"
icon that is located in the right corner of the Bottom Record Selection
window bar. It is currently turned OFF so you can the "push pin" to be
able to dock and undock this window. If you need to turn it ON and
disable it, simply change the "0" to a "1".
Example:
[Options]
DisableUserConfigurationOfBottomRecordSelection
=0
DisableUserConfigurationOfBottomRecordSelection
=1
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Disable User Configuration Of Viewer Auto Close
This INI Setting is designed if you want to disable the User
Configuration of Viewer Auto Close that is located towards the
bottom of the Viewer window. It is currently turned OFF so you can easily
see and check the Viewer Auto Close function. If you need this disabled
and turn it OFF so the end-user does not have access to check this
option from this screen, simply change the "0 to a "1".
Note: The Viewer window will still Auto-Close according to the minutes
indicated in the INI Setting for
EnableViewerAutoCloseAtHowManyMinutes=30. If you want that
disabled as well then simply change the "30" to a "0".
Example:
[Options]
DisableUserConfigurationOfViewerAutoClose=0
DisableUserConfigurationOfViewerAutoClose=1
3.1.1.5
Enable
When you are viewing a report in Report Runner Viewer there is a feature displayed that
shows the Viewer window will automatically close in 30 minutes as the default. This
helps conserve memory on the machine and also helps if you have sensitive information
and you walk away and forget to close the report. We have created this INI Setting
that allows for you to adjust the time according to your needs.
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Report Runner Viewer
Enable Viewer Auto Close INI Setting
Enable Copy To Clipboard
We have an optional INI Setting (EnableClickAndCopyToClipboard)
that allows for the copy to immediately take place when you click text on
a report when in the Viewer window that was added as of version
2011.99. This is not on by default. To turn it on, use "
EnableClickAndCopyToClipboard=1" under the "[Options]" group.
Note: Just to be clear, if you enable this option, you do not need to click
the "Copy" button. It copies just as soon as you click the text on the
Viewer window.
Also note, in order for this INI Setting to work, you will need to update to
at least version 2011.99 or later. If you are on an earlier 2011 version,
simply go to the Downloads page to update to the latest 2011 version:
http://www.jeff-net.com/download.htm#Viewer
Example:
[Options]
EnableClickAndCopyToClipboard=1
Enable Viewer Auto Close
The Enable Viewer Auto Close is designed to allow you to adjust the
minutes of the Auto Close function within the Viewer. The default setting
is at thirty (30) minutes. To adjust the minutes, simply change the "30" to
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whatever minutes you need. I have shown an example below where we
had changed the minutes from "30" to "10".
Note: You can set the minutes to "0" if you do not want use the Viewer
Auto-Close.
Example:
[Options]
EnableViewerAutoCloseAtHowManyMinutes=30
EnableViewerAutoCloseAtHowManyMinutes=10
3.1.1.6
Others
In Report Runner Viewer you can customize Other INI Settings that are available
within [Options]. We have listed brief descriptions and examples for each setting.
Other INI Settings
Maximize Viewer Window
This INI Setting is designed to customize the Maximize Viewer
Window when viewing your report. We have given you three (3) options
for the sizes with the default at a "0".
Note: When this INI is set to a "1" or a "2" the Viewer Auto-Close and
Mail the Report functions are not viewable.
Example:
[Options]
MaximizeViewerWindow=0
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Report Runner Viewer
'2 is "full page"
'1 is "actual size"
Zoom Viewer
This ZoomViewer INI Setting is designed to set the Zoom Viewer value
when you view your report. The default is set to "1" for 100% Zoom. If you
need to set to Full Page View, simply change the "1" to a "2".
Note: Do not use the % sign, just a number value.
Example:
[Options]
ZoomViewer=1
ZoomViewer=2
Save Password
This INI Setting is designed to activate the Save Password so that the
user does not have to enter every time they launch Report Runner
Viewer. The default setting is already set to save it so if you need to
change it to where the user has to enter it every time, simple change the
"1" to a "0".
Example:
[Options]
SavePassword=1
SavePassword=0
Debug
The DEBUG INI Setting is designed to indicate if you want the Debug
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log turned ON (YES) or Off (NO). The default is set to "YES" so if you
want to change it, simply change "YES" to a "NO".
Example:
[Options]
DEBUG=YES
DEBUG=NO
Load DSN's
This INI Setting is designed to allow you to automatically load your DSN's
for you. The default is set to "1" and automatically load this information. If
you do not want to load your DSN's, simply change the "1" to a "0".
Example:
[Options]
LoadDSNs=1
LoadDSNs=2
Sounds On Or Off
The INI Setting is designed to turn the Sounds ON Or OFF within Report
Runner Viewer. The default setting is set to "ON" so if you need to turn
the sounds OFF, simple change the "ON" to a "OFF".
Example:
[Options]
SoundsOnOrOff=ON
SoundsOnOrOff=OFF
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Report Runner Viewer
Save Multiple ID's
This INI Setting was introduced as of version 2011.78 and is designed to
allow users on a Citrix/RDP environment to store Viewer User ID and
Password for each user in Report Runner Viewer Standard Edition. If
you want this Save Multiple ID's INI setting, simply add under the
[Options] group the following to your INI File.
Example:
[Options]
SaveMultipleIDs=1
Mail Port
As of version 2011.80 we have added an INI Setting to override the
default SMTP Mail Port 25. Simply, open the jnrrv.ini file in the
Documents & Settings of Jeff-Net\Report Runner Viewer and add the
following INI Setting below in the [Options] Group.
Example:
[Options]
MailPort=99 (or whatever port number you need
to use)
Mail SSL
As of version 2011.80 we have added an INI Setting where you can set
and allow Mail SSL (Secure Sockets Layer). Simply, open the jnrrv.ini
file in the Documents & Settings of Jeff-Net\Report Runner Viewer and
add the following INI Setting below in the [Options] Group.
Example:
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[Options]
MailSSL= (simply add the number required)
Mail TLS
As of version 2011.80 we have added an INI Setting where you can set
and allow Mail TLS (Transport Layer Security). Simply, open the jnrrv.
ini file in the Documents & Settings of Jeff-Net\Report Runner Viewer
and add the following INI Setting below in the [Options] Group.
Example:
[Options]
MailTLS= (simply add the number required)
3.1.2
[Global Options]
The [Global Options] are listed in the INI File for you. These INI Settings effect the
Settings and the Mail the Report function that is displayed when viewing your report
in Report Runner Viewer.
[Global Options] Group Header
We have given you two (2) options to input this information. You can enter your custom
information in either the INI File or in the fields provided within the Settings and the
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Mail the Report function of Report Runner Viewer.
Mail the Report & Settings within Report Runner Viewer
When you enter the information within these fields it will automatically save these
settings under [Global Options] in the INI File.
1) This Mail the Report Button appears after you have selected your
report to View. You will click on the Mail the Report Button to continue
with the Settings process.
2) Here is the screen that you will see after selecting the Mail the Report
function. To continue, click on the Settings button.
3) The Settings screen (the orange area) will allow you to enter in the
information needed for the Mail the Report function to work properly.
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Global Options & the RRV INI File
As a special reminder, when you customize these Global Options in the INI
File, it will auto-populate this information in the Settings area and the Mail
the Report function. We have created an example below to show you the
connection.
Example:
1) Open the INI File and we have entered the following in the Global
Options for the INI File as an example.
[Global Options]
MailDelivery=SMTP
Server=Jeff-Net
MailAccount=tracie@jeff-net.com
MailName=Jeff-Net:Tracie Morgan
AuthenticationID=
AuthenticationPassword=
CC=customerservice@jeff-net.com
BCC=tracie@jeff-net.com
UseFreeServer=N
2) After saving the INI File with the new custom Global Options INI Settings
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Report Runner Viewer
above. You will find below the results in Report Runner Viewer within
Mail the Report and Settings function.
[Global Options] INI Settings
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Here are the INI Settings for Global Options listed below. We have provided a brief
description and an example for each setting.
Mail Delivery
The Mail Delivery INI Setting is designed to indicate the type of Mail
Delivery. Report Runner Viewer ONLY supports SMTP so we have
entered this information for you. It is recommended to make sure your
Server allows for SMTP.
Example:
[Global Options]
MailDelivery=SMTP
Server
The Server INI Setting is designed for you to enter the name of your Mail
Server. It can be an IP Address or the name of the Server.
Example:
[Global Options]
Server=Your Company Server Name
Mail Account
The Mail Account INI Setting is designed for you to enter in your Email
Address.
Example:
[Global Options]
MailAccount=youremailaddress@yourcompany.com
Mail Name
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The Mail Name INI Setting is designed for you to enter your Name or
Department.
Example:
[Global Options]
MailName=Your Name or Department Name
Authentication ID
The Authentication ID INI Setting is designed to enter your ID name. It
is usually your name or email address. Although, in most cases it is not
required for the SMTP Server to "Mail the Report". If that is the case, you
would leave this blank as that is the default setting.
Example:
[Global Options]
AuthenticationID=Your Name or Email Address
Authentication Password
The Authentic Password INI Setting is designed to enter in your
Password. This password is associated with your ID name. Although, in
most cases it not required for the SMTP Server to "Mail the Report".
Especially, if you are not using your ID name and leaving that blank. If so,
you would leave this blank as well.
Example:
[Global Options]
AuthenticationPassword=Your Password
CC
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The CC INI Setting is designed for you to "copy" another recipient or
yourself when sending your report via Mail the Report function.
Example:
[Global Options]
CC=anotheremailaddress@company.com
BCC
The BCC INI Setting is designed for you to "blind copy" another recipient
or yourself when sending your report via Mail the Report function.
Example:
[Global Options]
BCC=anemailaddress@company.com
Use Free Server
The Use Free Server INI Setting is designed for you to activate or deactivate this function. If you turn it ON (use "1") then it will send your report
via Mail the Report using Jeff-Net's SMTP Server at no charge. The
default setting is "0" so it is currently turned OFF. To activate this
function, simply change the "0" to a "1".
Example:
[Global Options]
UseFreeServer=0
UseFreeServer=1
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3.1.3
Report Runner Viewer
[Standard Viewer]
The INI Settings for the [Standard Viewer] are already listed in the INI File for you.
[Standard Viewer]
Last Path
The Last Path is designed to set the file location of the last path where
you viewed (worked) your report(s).
Note: You can also change and/or set this manually in the INI File.
Example:
[Standard Viewer]
LastPath=C:\Users\Public\Documents\JeffNet\Report Runner Viewer\My Reports
High Path
The High Path is designed to lock users to a specific directory (they can
move forward but not backwards).
Note: This INI Setting is currently not in use until you activate it by
removing the quotation mark (tick mark) at the front of the setting name.
Example:
[Standard Viewer]
HighPath=T:\Jeff-Net\Report Runner Viewer\My
Reports
Note: Also see UNC for special notes on this particular alternative
to the HighPath INI Setting.
Default Path
The Default Path is designed to save the default path to where your
reports are saved.
Note: This INI Setting is currently not in use until you activate it by
removing the quotation mark at the front of the setting name.
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Example:
[Standard Viewer]
DefaultPath=J:\Accounting\Reports
No Security Checked
This No Security Checked is designed to where if you want to
automatically set this option to be checked for when you view your
reports and not require the User ID and Password. The current default is
to set to "N" for NO you do not want this checked. If you want to change
this setting, simply change the "N" to a "Y" for YES.
Note: This option is located in the Right Data Connection Window.
Example:
[Standard Viewer]
NoSecurityChecked=N
NoSecurityChecked=Y
ID
The ID is designed to enter in your User ID within the INI File and it will
automatically place this information in the User ID field.
Note: This option is located in the Right Data Connection Window.
Example:
[Standard Viewer]
ID=tracie
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Report Runner Viewer
PW
The PW (Password) is designed to let Report Runner Viewer SAVE your
password in the INI File. That is ONLY the default setting for
SavePassword, under [Options] is set to "1" to SAVE the your
password.
Example:
Step 1
Double check your INI File and make sure the SavePassword INI
Setting is already set to "1".
[Options]
SavePassword=1
Step 2
Enter your password in the password field in Report Runner Viewer.
Step 3
You can see the INI File results for the PW INI Setting and it will display
an encrypted password.
[Standard Viewer]
PW=your encrypted password
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Note: As long as you have the SavePassword INI Setting set to "1" and
need to change the password in the password field in Report Runner
Viewer and the application will save the changes in the PW INI Setting.
DSN Checked
The DSN Checked is designed to be the last DSN used. The default is
set to "N" (not to save this information). If you need to save it, simply
change the "N" to a "Y".
Example:
[Standard Viewer]
DSNChecked=N
DSNChecked=Y
DSN
The DSN is designed to save this information in your INI File. It is the last
DSN used.
Example:
[Standard Viewer]
DSN=dsn name
Database Checked
The Database Checked is designed to be the last Database
connection used. The default it set to "N" (not to save this information). If
you need to save it, simply change the "N' to a "Y".
Example:
[Standard Viewer]
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Report Runner Viewer
DatabaseChecked=N
DatabaseChecked=Y
Database
The Database is designed to enter in your database information. This is
the last Database used.
Example:
[Standard Viewer]
Database=database name
3.2
Command Line Options
We have listed below a few points and options to review for the Command Line
Processor within Report Runner Viewer.
“C:\Program Files\Jeff-Net\Report Runner\Report Runner Unified.
exe” “jnReport=Z:\Jeff-Net Reports\Test Report8.rpt jnID=Crystal
jnPassword=Crystal”
Command Line Processor
Put double quotes around the EXE and also additional quotes around what is
being passed around the command line.
Example:
“C:\Program Files\Jeff-Net\Report Runner\Report
Runner Unified.exe” “jnReport=Z:\Jeff-Net
Reports\Test Report8.rpt jnID=Crystal
jnPassword=Crystal”
See below for the jnKeywords available with the Standard Edition of Report
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Runner Viewer:
o jnReport = report path and filename. The report path and filename you want
to pass (you can have spaces in the path)
o jnID = database User ID
o jnPassword = database password (Note: This value is NOT encrypted like
in the INI file)
o jnRecordSelection = record selection (Note: This requires special
formatting).
1.) Where you would normally use double quotes for String fields,
you must use the double pipe symbol - ||
2.) You must put double quotes around the EXE and also
additional quotes around what is being passed around
the
command line.
Example for jnRecordSection on how it should be formatted:
"C:\Program Files\Jeff-Net\Report Runner\Report
Runner Unified.exe" "jnReport=Z:\Jeff-Net
Reports\Test Report8.rpt jnRecordSelection=
({EMPLOYEE.ANNUAL_SAL} > 50000 AND {GENDER.DESCRIBE}
= ||Female||)"
Additional Notes
For Legacy Version Users - The OldStyle=1 setting was not brought over to this
new version. You can pass a report to the EXE, but the ID and Password (unless
you use the jnKeywords).
The jnKeywords MUST be typed EXACTLY as we have it listed above (i.e.
jnReport ; jnID ; jnPassword) in order for it to be parsed correctly. It will not
recognized all caps or all lowercase.
More Information
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Report Runner Viewer
Check out Just For Developers. We have additional jnKeywords that are
available in the NEW (Optional) Developer Edition of Report Runner Viewer.
3.3
Just For Developers
This New (Optional) Developer Edition to the Standard Viewer has additional
jnKeywords that can be used and also allows the Viewer window to be branded with
your company logo and custom color!
Note: Additional license cost ($500.00/year)
Additional jnKeywords
jnPrinter=printer name
jnCopies=99 (number of copies to print)
jnParm1=1st parm to pass to report (you can pass up to 30 parameters now; in
the order the Crystal Reports would prompt)
jnParm30=30th parm to pass to report
Printer/Viewer Notes
If jnPrinter is passed, report will print without opening the Viewer window
If jnPrinter is not passed, the Viewer window will be opened automatically to
display report
You can pass up to 30 parameters now; in the order the Crystal Reports would
prompt
More Information
See Also:
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Compare Editions
3.4
Online Videos
We have put together several online videos for Report Runner products and they can be
found on the Jeff-Net Fan Support page. We have listed below the current videos
available for Report Runner Viewer.
Report Runner Viewer Videos
Modifying and Correcting Report Data Connections (Datasources)
More videos coming very soon!
3.5
Compare Editions
We have expanded features and functions for Report Runner Viewer and can be easily
identified according to the Report Runner Viewer Edition. Which one is right for you?
Visit our Jeff-Net Web Store for Editions and Licensing available.
Note: We are still working on completing this information. If you have
any questions please do not hesitate to let us know.
Report Runner Viewer Editions
Editions Available
Starter
Standard
Enterprise
Developer
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Report Runner Viewer
Feature / Function
General
View Reports
Mail Reports
Print Reports
INI File with over 50 INI Settings
for customization
Starter
Edition
(FREE)
X
X
X
Standard Enterprise Develope
Edition
Edition r Edition
X
X
X
X
Custom
Viewer can be branded with your
company logo
Viewer can be branded with your
custom color
Administrator Console Manager
Command Line Options
jnReport
jnID
jnPassword
jnRecordSelection
jnPrinter
jnCopies
jnParm (up to 30 Parameters)
3.5.1
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Starter Edition
Report Runner Viewer Starter Edition is our FREE Crystal Reports Viewer. This
Starter Edition is available as of version 2012 or later.
Note: All customization has been disabled with this FREE Report Runner
Viewer Starter Edition.
To unlock the customization of this application, simply purchase and upgrade to at least
Report Runner Viewer Standard Edition which includes over 50 INI settings and
many settings are automatically saved when you exit.
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113
Standard Edition
Report Runner Viewer Standard Edition is simply, a Crystal Reports Viewer you would
install on each end-user's PC (workstation). As the Report Administrator, you can
customize the Viewer settings such as locking folders, saving login information, hiding
and/or locking certain features, all within the INI File (jnrrv.ini) on the end-user's
workstation.
The INI File has over 40 INI settings that can be used to customize the Viewer. For
example, with one INI option, you can lock a user to a certain report directory, that's one
way to allow users to run only certain reports.
Standard Edition Options
INI Settings Available (in order of the how they are listed in the INI File):
Note: These INI Settings below are listed in the INI File (jnrrv.ini) so you
do not have to go look up the settings from this help and documentation.
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Report Runner Viewer
[Options]
ShowLoginIDAndPasswordOnly
LockViewButton
LockViewSavedButton
LockReportInformationButton
HideViewButton
HideViewSavedButton
HideReportInformationButton
LockLeftBrowse
LockRightDataConnection
LockBottomRecordSelection
LockLeftBrowse
LockRightDataConnection
LockBottomRecordSelection
HideLeftBrowse
HideRightDataConnection
HideBottomRecordSelection
DisableUserConfigurationOfLeftBrow
se
DisableUserConfigurationOfRightDat
aConnection
DisableUserConfigurationOfBottomR
ecordSelection
HidePrintButton
HideGroupTreeButton
HideExportButton
HideRefreshButtonForSavedData
ShowParametersPanelFor2008AndG
reater
LoadDSNs
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EnableViewerAutoCloseAtHowMany
Minutes
DisableUserConfigurationOfViewerA
utoClose
MaximizeViewerWindow
'2 is "full page"
'1 is "actual size"
ZoomViewer
SavePassword
HideStyleAndColorCustomization
HideEmailButton
ShowAllDirectories
DEBUG
3.5.3
Enterprise Edition
With our Report Runner Viewer Enterprise Edition, it's a more centralized way to
manage users and reports. With it you create users, and assign users certain report
[tags]... these report [tags] are then assigned to various reports... if the report is tagged
with the same tag that a user has access to, they can run it. The reports for the
Enterprise version can be scattered across the network, too. We recommend one
place, but the user never knows where the report is coming from.
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3.5.3.1
Report Runner Viewer
Enterprise Administrator
This section we will cover the areas of the Jeff-Net Report Runner Unified
Administrator for Report Runner Viewer Enterprise Edition.
© 2011 Jeff-Net
Reference
Tasks Covered In This Section
Jeff-Net Report Runner Unified
Administrator
Home
Passwords
About Jeff-Net
.
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118
Report Runner Viewer
3.5.3.1.1 Home
This section we will cover each of the options within Home of Jeff-Net Report
Runner Unified Administrator.
Tasks Covered In This Section
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Home
Report Runner Batch Launch
Report Runner Viewer Launch
Define Enterprise Viewer
Reports
Define Enterprise Viewer Users
Close And Exit
3.5.3.1.1.1 Report Runner Batch Launch
When you select this option to Launch Report Runner Batch. It will open Report
Runner Batch for you.
Note: This will only work if you have installed Report Runner Batch.
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Report Runner Viewer
3.5.3.1.1.2 Report Runner View er Launch
When you select this option to Launch Report Runner Viewer. It will open Report
Runner Viewer for you.
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3.5.3.1.1.3 Define Enterprise View er Reports
When you select to Define Enterprise Viewer Reports, this will allow you to identify
the reports according to department (category) and user so that when the Enterprise
Viewer User logs in, that person will only see the reports you have assigned.
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Report Runner Viewer
3.5.3.1.1.4 Define Enterprise View er Users
When you select the Define Enterprise Viewer Users, this will allow you to set up
and manage your Enterprise Viewer Users. As you can see from the example print
screen image for Groups and Users, we have created a User to show you want it looks
like. Notice we have given this user three (3) Report Tags and categorized this user in a
particular Department as well.
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3.5.3.1.1.5 Close And Exit
The Close And Exit button allows you to close and exit the Jeff-Net Report Runner
Unified Administrator application.
3.5.3.1.2 Passw ords
This section of the Jeff-Net Report Runner Unified Administrator allows for you to
change and/or set Passwords for Report Runner Batch and Report Runner
Administrator.
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Report Runner Viewer
3.5.3.1.3 About Jeff-Net
In the About Jeff-Net of Report Runner Unified Administrator, we conveniently
made different links available to access Jeff-Net resources.
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125
Developer Edition
Report Runner Viewer Developer Edition allows for total customization within
Report Runner Viewer. You can add your company logo, change the name in the title
bar, you can customize the news feed, etc. For only $500.00 per year you can have your
very own custom Report Runner Viewer.
If you have any questions please let us know. We are here to help.
More Information
Jeff-Net, LLC
P.O. Box 546
Bedford, Texas
Phone: 1-800-JEFF-NET (533-3638) x 1
Fax: 1-800-784-5661
Sales: customerservice@jeff-net.com
Support: support@jeff-net.com
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3.6
Report Runner Viewer
Upgrade FAQ
There are a few things that we hope you find helpful with upgrading to this new version
from older versions of Report Runner Viewer.
Upgrade FAQ
A completely NEW user-interface and design of Report Runner Viewer.
Example:
Report Runner Viewer - Old (Legacy) Versions
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128
Report Runner Viewer
Report Runner Viewer: New (Current) Version
The EXE name has changed to Report Runner Unified.EXE. This is important
if you use the Command Line Processor and have Viewer shortcuts.
We have now listed the majority of the INI Settings in the INI File (JNRRV.INI) so
that you don't have to remember all of the settings or have to go back to the
Documentation to find the exact settings.
The Command Line Options have a few changes and special formatting
required. It is different from older legacy versions because this new version was
created in the latest Microsoft .Net Technology, and it must be passed a certain
way to the executable for the command line parameters to be read in it's entirety.
Example: The OldStyle=1 setting was not brought over to the new version. You
can pass a report to the EXE, but not the ID and Password (unless you use the jn
Keywords).
© 2011 Jeff-Net
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130
3.7
Report Runner Viewer
Mail the Report
We are so excited that you can now Mail the Report direct from the Viewer as of
2011. You will need to access your SMTP Server for this to work properly (Microsoft
Exchange also works as an SMTP server). If you have any challenges we even offer a
FREE Report Runner SMTP Server.
Mail the Report
1) Open Report Runner Viewer.
2) Select the report you want to view.
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3) Once the Viewer window is open, you should see the button called Mail the
Report located on the bottom right corner of the window. Click on this button.
4) The Mail the Report window should be open for you.
Note: You can either enter your Mail Settings from this screen or you can
go into the INI File (JNRRV.INI) and add this information for the INI
Settings in [Global Options]
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Report Runner Viewer
5) Click on Settings.
6) The Mail Report Settings window should now be open to enter in your
necessary information.
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7) After you are done, click on Save.
Note: You can also enter the Mail Setting in the INI File (JNRRV.INI)
under [Global Options] and it will automatically save this information in
the Mail Report Settings.
8) After you Save the settings, you will be back at the Mail the Report window to
send your report.
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Report Runner Viewer
9) Make sure to enter the To Address/Name for the Recipient you want to send
the particular Email.
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10)Click on Send.
More Information
As of version 2011.82 we now have an INI Settings to "HIDE" the Mail Settings Button.
3.8
Random Tips
We have created a few random tips that we recommend when working with Report
Runner Viewer.
Random Tips
Report Options - You can right-click on your report and a menu list will be
available to choose View Report, View Report With Saved Data, and Report
Information.
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Report Runner Viewer
ODBC - Do you have a 64-bit Machine? If so, Crystal Reports still requires 32-bit
ODBC drivers. You must create the System DSN in the 32-bit ODBC
Administrator that can be found in the c:\windows\syswow64 folder. Locate the
odbcad32.exe and double-click to launch the 32-bit ODBC Administrator.
Note: If you created your System DSN's in the 64-bit Administrator first,
you will need to delete those before creating the Systems DSN's in the
32-bit Administrator.
© 2011 Jeff-Net
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3.9
137
UNC
This section covers the Microsoft Windows UNC, short for Universal Naming
Convention or Uniform Naming Convention, specifies a common syntax to
describe the location of a network resource, such as a shared file, directory, or printer.
The UNC syntax for Windows systems has the generic form: \
\ComputerName\SharedFolder\Resource
As of Version 2011.0.0.55 Report Runner Viewer supports UNC. To utilize this function
simply activate the INI Setting HighPath (it can be found under the [Standard
Viewer] Group Header) by removing the tick mark ( ' ) in front of the HighPath setting
and simply type in the UNC file path to your report after the equal sign (=).
The JNRRV.INI File and can be normally found in the C:\Users\Public\Documents\JeffNet\Report Runner Viewer.
Note: When this HighPath is activated and the UNC is established, the
LastPath and DefaultPath are ignored (not used). The HighPath IS the
DefaultPath when using UNC.
3.10
2011 Verses 2012
This topic covers information on the release of the 2012 version of Report Runner and
the differences between 2011 version Report Runner. There is a reason for this
immediate release of this 2012 version. Check it out!
Here are the new features…
Report Runner Batch:
Full support of Crystal Reports 2011 (Crystal Reports started shipping in May
2011)
Support for uploading to Sharepoint (Added as a Destination Type)
Support for exporting to and reading RPTR Crystal Reports templates
(Introduced with Crystal Reports 2011)
Support for exporting to XLSX (Introduced with Crystal Reports 2011)
Job window now displays Jeff-Net Variables (like jnOutputFile and
jnBurstEmail) if found in report
Report Runner Viewer:
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Report Runner Viewer
Full support of Crystal Reports 2011
Support for reading RPTR Crystal Reports templates (introduced with Crystal
Reports 2011)
Support for exporting to XLSX (introduced with Crystal Reports 2011)
Added “EZ” print button (INI setting) for viewer usage on touch screen systems.
See for Report Runner Viewer User Manual for details.
Differences between 2011 and 2012
Report Runner 2011 utilized .Net 3.5 technology; Report Runner 2012 utilizes .
Net 4. Why? The new Crystal Reports 2011 runtime engine required .Net 4,
so we upgraded the Report Runner application to utilize .Net 4 as well.
2011 utilized the Crystal Reports 2008 runtime engine; 2012 utilizes Crystal
Reports 2011.
The new Batch and Viewer features indicated above are exclusive to 2012, and
2012 is the version that will get any new features going forward.
NOTE: Should there be any bugs in 2011, we will fix those of course, but
all new development is based on 2012.
More Information
If you are on the latest 2011 version of Report Runner you do not have to
upgrade to 2012. This is optional but recommended.
If you do upgrade from Report Runner 2011 to Report Runner 2012, it is a very
simple upgrade.
This information below covers tips on the UPGRADE FROM version 2011 of Report
Runner TO version 2012 of Report Runner:
You will want to run the FULL INSTALLER of Report Runner Batch 2012 on
the same machine as version 2011.
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DO NOT change the directory of Application Installation Folder of where version
2011 was installed. This is NOT to be installed in a separate directory away from
version 2011. This was designed to "replace/overwrite" version 2011. It is all the
same design so you are not losing anything...ONLY gaining more features going
forward.
Here is the direct link to the INSTALL INSTRUCTIONS for version 2012 of
Report Runner: http://www.jeff-net.com/support/index.php?/Knowledgebase/
Article/View/10/1/installing-report-runner-batch-andor-report-runner-viewer
There are no additional steps to move from 2011 to 2012
If you need further assistance and/or have any questions regarding your upgrade.
Please contact Jeff-Net Fan Support. We are happy to help.
Jeff-Net Fan Support
Jeff-Net
P.O. Box 546
Bedford, Texas 76095
Phone: 1-800-JEFF-NET (533-3638) x 702 (For Support)
Fax: 1-800-784-5661
Support: support@jeff-net.com
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Report Runner Viewer
Deactivate License
59
Debug
93
Debugging
45
Default Path
104
Developer Edition
110
Developer-Only Version
108
Disable User Configuration Of Left Browse
89
Disable User Configuration Of Right Data Connection
89
Disable User Configuration Of Viewer Auto Close
89
Documentation
20
Downloads
54
DSN
37, 104
DSN Checked
104
Index
-332-bit ODBC Administrator
32-bit ODBC drivers
135
135
-664-bit Machine
135
-A-
-E-
About Jeff-Net
48
Add Advanced Data Connection
37
Advanced Data Connections
37
Authentic Password
97
Authentication ID
97
Authentication Password
97
Edit/Change License
56
Enable Viewer Auto Close
91
EnableClickAndCopyToClipboard
encrypted
104
Export Report
74
-B-
-F-
BCC
97
Browse Drives and Directories
FREE Report Runner SMTP Server
Full Page
93
24
-C-
-H-
CC
97
Check License Status
58
Clear All Licensing
60
Close and Exit
33
Command Line Processor
108
Common Questions
42
configuration
89
Configure Advanced Data Connection
Contact Information
48
Crystal Reports™
9
Help
41
Hide
74
Hide Email
74
Hide Export Button
74
Hide Group Tree Button
74
Hide Print Button
74
Hide Printer Setup Button
74
Hide Refresh Button For Saved Data
Hide Style And Color Customization
High Path
104
Home
21
-DDatabase
104
Database Checked
Database Settings
91
37
130
74
74
-I104
37
ID
104
INI File
97
© 2011 Jeff-Net
Index
Passwords
PW
104
-JJeff-Net
14, 46, 48, 50, 52, 54
Jeff-Net Report Runner Unified Administrator
jnKeywords
110
JNRRV.INI 64
Just For Developers
17
-LLast Path
104
Left Browse
24
License Key
56
Licensing Manager
Load DSN's
93
Lock
66
55
Password
© 2011 Jeff-Net
Turn Advanced Debug Log Off 45
Turn Advanced Debug Log On
45
Turn Advanced Debugging
45
37
-UUNC
137
User Forum
17
User ID
37
-VView Current Log File
45
View Report
24
View Report With Saved Data
-P37, 104
37
-T-
-N-
OldStyle=1
126
Other INI Settings
93
Override Database
37
Override DSN
37
Random Tips
63
Reference
63
Report Administrator
64
Report Information
31
Report Name
24, 36
Report Options
23
Report Runner Unified
10
Report Runner Unified Administrator
Report Runner Viewer
41
SAVE
104
Save Multiple ID's
93
Save Password
93
Security and Data Connections
Server
97
Show Parameters Panel
86
SMTP Server
130
Sounds On or Off 93
System DSN
135
Mail Account
97
Mail Delivery
97
Mail Name
97
Mail SSL
93
Mail TLS
93
Maximize Viewer Window
93
MS Exchange Server
130
Multiple INI Files
64
-O-
-R-
-S-
-M-
No Security
37
No Security Checked
104
No User ID and Password To Run
118
123
27
124
141
142
Report Runner Viewer
-WWindows 7
10
Windows Vista
10
-ZZoom Viewer
93
© 2011 Jeff-Net
143
Jeff-Net Copyright 2011
Thank you for using Report Runner Viewer!
Jeff-Net Copyright 2011
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