Quick Start Guide - Global Marine Networks

Optimizer Voice
QuickStart Guide
Information and easy-to-follow instructions on
how to set up your Optimizer Voice with your
satellite broadband terminal.
Table of Contents
1. Overview…………………………………..…3
2. Setup Requirements………………………..4
Connection to the Device………………….5
4. Router Interface Addresses…………..……5
5. Router Admin Login.…………………..……6
Setup Option #1: Default Setup…………..7
7. Setup Option #2: Optimum Setup…….…..7
8. Setup Option #3: Alternate Setup…..…….9
9. First Use With Captive Portal Enabled….10
10. Captive Portal Usage………………….….11
11. Router Administration..…………………..12
12. Network-wide Web Compression…..…..12
13. Email Subaccounts………………………..13
14. PBX Voice Setup…………………………..14
15. Multi-VoIP (Multi-User VoIP)………..…….15
16. Enable RedPort VoIP Service…………….16
17. Voice Using Your Satellite Airtime……….16
18. Factor Default……………………..……….18
Satellite broadband terminals and devices allow
you Internet connectivity almost everywhere on the
planet. With this amazing functionality, however,
comes the risk of very high airtime bills. Optimizer Voice allows you precise control over
who can access your satellite Internet connection,
as well as how they can use that connection. This
gives you great flexibility to control your satellite
airtime and helps prevent unwanted airtime bills.
Optimizer Voice helps prevent billshock in the
following ways:
• By default, its built-in firewall blocks all Internet
activity except RedPort Compression Email
services, XGate phone, and RedPort
compression web browsing.
Its built-in Captive Portal allows you to restrict
web activity. You can generate PIN-codes that
can be given away or sold to control web
The unit can be configured to allow other kinds
of traffic (say, apps on a phone), while still giving
you control over usage.
Email with RedPort is compressed up to 95% of
its original size, meaning lower data usage and
faster data transfer.
Web browsing can be compressed by a factor of
3 to 5, allowing for faster data transfer and lower
data usage.
Using the local WiFi network, you can assign
unlimited phone extensions and make
simultaneous calls, texting, and email between
users - without using your satellite airtime. It all
goes over the local WiFi network. • With RedPort VoIP Service and a compatible
satellite terminal, it turns your satellite
connection into a multi-user unit with multiple
users sending/receiving VoIP calls at one time.
• Using the RedPort VoIP service, you can make
voice calls for sometimes considerably less than
traditional satellite phone voice rates. These
VoIP calls consume approximately 15 minutes of
talk time for each Mb of data. (Compare this to
services like Skype which only offer about 1
minute of talk time per Mb of data)
• You can also make simple analog voice calls
with traditional satellite airtime using your
smartphone by using the VoIP-to-Circuit-Switch
capabilities of Optimizer Voice. Setup Requirements
The following hardware and software is required:
• Satellite broadband terminal • RedPort Optimizer Voice
• XGate Phone App for your iOS or Android
device (required to use RedPort VoIP service). • For iSavi Only: IsatHub Control App
• RedPort-certified compression data service (like
XGate, OCENSMail, SpeedMail, etc). 4
Connecting to the Device
You can connect to the Optimizer Voice either by
connecting your satellite broadband terminal to the
LAN port via Ethernet cable, or by WiFi-connecting
using a WiFi USB bridge (for example, if using an
IsatHub iSavi).
Alternately, administrators can access the unit
through the WAN port.
Router Interface
When the captive portal is disabled, the admin
page can be accessed by entering http:// into the URL bar of a web browser.
(Note: this is its default state).
When the captive portal is enabled, the router
admin page is accessed via
Other useful addresses:
LAN/WiFi Bridge:
Captive Portal:
WAN: DHCP WiFi: wxa-153XXXX (XXXX is a unique identifier for
your device)
Router Admin Login
There are two levels of administrative access for
the Optimizer Voice:
“Admin” access is designed for the onsite
administrator who may not have the technical
knowledge required to configure the router. Basic
functions (like creating PIN codes, managing users,
viewing CDRs (usage records) and creating
subaccounts) can be accessed, but more
advanced features like router and network
configuration require “superadmin” access.
Router admin account info: Username: admin
Password: webxaccess
“Superadmin” access is designed for the installer/
technician/network administrator. It allows full
access to the user interface for setup,
configuration, and maintenance of the router.
Router superadmin account info: Username: superadmin
Password: webxaccess
Setup Option #1: Default
No router changes or configuration is required
when using a RedPort-certified compression email
program like XGate or compression web-browsing
client XWeb. The router is configured to allow this
traffic through.
XGate/XWeb users should refer to the RedPort
Optimizer Quick Start Guide when using Optimizer
Voice in this mode. This guide can be found online
at http://www.redportglobal.com/support/
Setup Option #2:
Optimum Setup
While the default configuration works well for
bandwidth over-utilization protection, you can give
users more freedom of Internet use and still control
overall usage costs by using the Optimum setup,
which enables the Captive Portal on the Optimizer
With the Optimum setup, users must log in through
the captive portal before they can access the
Internet. Once logged in, they can access
whatever they want (as long as it is not on a
predefined filter or firewall list). 7
A good thing to remember, however, is that once
they are logged in, their computers can generate
unwanted usage that causes their PIN codes to be
consumed quickly. Users can also use Skype and
other P2P applications that require a lot of
To configure the Optimizer Voice with the Optimum
setup: 1. Login to the Optimizer Voice admin portal.
2. Navigate to Services > Crew Internet Access >
3. Check the box under “enable” to enable the
Captive Portal
4. Select “Save and Apply” at the bottom of the
Please note that DNS will be enabled when using
the Optimum configuration. Without DNS, web
browsers timeout when trying to resolve host
names which prevents them from being redirected
to the captive portal login page. DNS can drive unexpected large bandwidth usage
because it is accessible to all computers and
programs running on the local network.
30-50Mbytes per month in DNS traffic usage is not
unusual for vessels with 10 or more computers
connected to the LAN and powered on all the time.
If you are concerned about DNS traffic usage,
please use the Alternate setup, as described
below. 8
Setup Option #3:
Alternate Setup
The following configuration blocks all traffic to the
Internet. Users must log in though the captive
portal to have access to HTTP and HTTPS traffic.
All other traffic is blocked, preventing Skype, apps
on smartphones, and other P2P applications from
working. This setup also has the advantage of
passing HTTPS traffic through the filtering proxy
server that allows the administrator to block sites. Users, when using this alternate setup, will
need to change the default settings in their
web-browsers and use the direct captive portal
login link to login.
The following procedure will enable the alternate
1. Log in to the Optimizer Voice admin portal.
2. Navigate to Network > Firewall > Traffic Rules
3. Uncheck the first 6 rules at the top of the list
labeled “XX - DO NOT MODIFY” where XX is
4. Select “Save and Apply” at the bottom of the
page. This will modify the firewall to block
access to all traffic, including DNS.
5. Instruct the end user to modify their browser
configuration to enable “Automatic Proxy
Detection”. For Firefox this is done under
Preferences > Advanced > Network > Settings
by selecting “Auto-detect proxy settings for
this network”. Other browsers can be
configured similarly.
6. Instruct the user to use the captive portal URL
to access the login page. This is done by
entering in
the browser.
7. Once logged in, the user will have access to all
http and https websites.
8. Entering http://logout will log the user out of
the captive portal and end his session.
Alternately, the user could use the status page
status.chi and
log out from there.
First Use with Captive
Portal Enabled
Users must log in through the captive portal before
they can access the Internet. To log in, open a
browser and enter a URL such as http://
www.amazon.com. The captive portal will
intercept the request and redirect the user to a
login page. A valid username/password or
pincode must be entered before access to the
Internet is granted.
Once logged in, any application (web based or
otherwise) should have access to the Internet,
unless it has been blocked by filter rules or the
Captive Portal Usage
As stated above, entering an http:// URL into a
browser redirects the user to the captive portal
login page. Alternately, users can access the
captive portal directly using one of the following
Login –
Status –
Logout – http://logout
The captive portal status page provides status
information for the current active session such as:
Max Session Time: maximum allowed time
before user is forcibly logged off.
Max Idle Time: user is logged off
automatically if no traffic is observed within this
Start Time: session start time.
Idle time: time of idle activity.
Downloaded: amount of data transferred to
the user.
Uploaded: amount of data requested by the
Original URL: URL that initiated the login
Users can end a captive portal session by either
clicking the logout link on the status screen or by
entering http://logout in their browser.
The captive portal ships configured with two
accounts. They are:
• admin/webxaccess
• test/1234
The admin account is open and has no restrictions.
The test account is restricted to 10Mbytes of total
usage at a speed of 128kbps.
Router Administration
When the captive portal is disabled, the router
admin page is accessed via
When the captive portal is enabled, the router
admin page is accessed via This
URL will not work when the captive portal is
disabled and not in use. Network-wide Web
You must have a valid web compression account
before using this feature. Please contact your
RedPort dealer and request a username and
password for the compression service. Once you have your account information, log in to
the router and browse to Services > Web
Compression and Filtering > select the
Compression tab. 12
Check the Enable Compression option and enter
your assigned credentials. Click <Save & Apply>.
You should now be able to browse the Internet
with compression enabled.
Email Subaccounts
While users can generally check their primary
emails using a web browser (say, with a Gmail
account), this tends to be a very high data usage
activity, is a slow experience for the user, and
drives up airtime costs. A much better solution is to use RedPort Email
subaccounts for crew, work teams, passengers, or
guests. These compression email accounts run
directly on the Optimizer Voice and can be
accessed via a webmail interface on the web. You must have a valid RedPort email subscription
in order to use email subaccounts on the Optimizer
Voice. Please contact your RedPort dealer and
request a username and password for the RedPort
email service.
Once you have login information for RedPort email
service, go to Services > RedPort Email and enter
in your userid and password into the “General
Settings” tab on the bottom half of the screen. Click “Save and Apply”
You can then click on the “Home” tab, scroll about
halfway down the page to the “Email
management” section, and click on “Create and
Manage Crew Email Accounts” button.
In this section, you can add sub accounts for
Optimizer Voice email. PBX Voice Setup
Optimizer Voice has a full-featured PBX that allows
you to have unlimited extensions, free local area
calling, and SMS. By default, 4 extensions have
been created in the system. 201 - Default: Enabled for both inbound and
outbound calling and inbound and outbound SMS
202 - Default: Enabled for outbound calling and
outbound SMS only
203 - Default: Enabled for outbound calling and
outbound SMS only 204 - Default: Enabled for outbound calling and
outbound SMS only
The PBX settings can be found in the web
interface under Services > VOIP PBX. This is where
you can change and enable SIP extensions and
register for RedPort Multi-VoIP service. 14
Multi-VoIP (Multi-user VoIP)
Optimizer Voice allows for multi-VoIP calling
(multiple incoming/outgoing calls and SMS all at
the same time) when using the optional RedPort
VoIP service. With RedPort VoIP service, you get a
phone number assigned to you (for a nominal
monthly fee) and pay very small termination rates
for outbound calls - generally in the realm of $0.16
per minute. VoIP calling consumes your satellite data airtime
and, depending on your airtime plan, can overall
be less expensive than traditional satellite voice
calling. RedPort VoIP service allows up to 4 concurrent
calls at once. With RedPort’s industry-leading
compression rates, you get 15 minutes of talk time
per MB of data consumed. (Compare this to a
service like Skype, which consumes around 1 MB
of data per minute of talk). Call payment methods include:
• Prepaid PIN codes to help you stay on budget
and/or support revenue generation
• PIN codes can be given away or sold to crew/
• Postpaid lines are billed monthly for actual
• No charge for calls and texting among local SIP
extensions when on the Optimizer Voice WiFi
Enable RedPort VoIP
Contact your satellite service provider to purchase
the RedPort VoIP service. When the service is activated, you will be given a
“Key.” This key is a long alpha-numeric string that
must be entered into the Optimizer Voice web
Login to the Optimizer Voice web interface and
select Services > VoIP PBX > Multi-VoIP Activation
How to Enable Voice
Using Your Analog Airtime
While RedPort VoIP service may not work on all
satellite broadband terminals, making traditional
satellite voice calls through Optimizer Voice does
work. This is called VoIP-to-Circuit-Switch calling,
and allows you to use a smartphone to make a
VoIP call via WiFi using your standard satellite
airtime rates. Optimizer Voice’s VoIP-to-Circuit-Switch feature
works differently depending on which satellite
terminal you have. Inmarsat Sailor Fleetbroadband Terminals
Sailor 150, Sailor 250, and Sailor 500
Please ensure that DHCP is enabled on your Sailor
terminal. Refer to your Sailor user manual for
instructions on how to turn on DHCP. Connecting your Sailor Fleetbroadband terminal to
Optimizer Voice via Ethernet will automatically
enable VoIP-to-Circuit-Switch. Unless you have RedPort VoIP service enabled, all
outbound voice calls will automatically use your
standard satellite airtime rates. The only time you will need to go to the “Sailor”
tab in the Optimizer Voice web interface is if your
Sailor FleetBroadband terminal is not your primary
device (ie: if it is being used for failover with a
VSAT system), if you have changed the password
for the Sailor 501 extension, or if you want to use a
different extension than 501. (This may be the case
if you have IP phones plugged into your Sailor
system). If any of these cases is true, you will need to go to
Services > VoIP PBX > Sailor FBB and
1. Input the IP address of the terminal (refer to the
Sailor user manual or your installation
technician for this address).
2. Change the extension number.
3. Change the password for that extension.
4. Hit “Save and Apply”
Inmarsat IsatHub iSavi
Please refer to the Optimizer Voice iSavi
Addendum for information on how to pair the iSavi
with the Optimizer Voice
All Other Satellite Broadband Terminals
Iridium Pilot, any non-Sailor FleetBroadband,
BGAN, VSAT, and more
All of these devices require the optional Optimizer
Voice accessory: Optimizer Voice ATA for Analog
Calling. With the ATA connected, the Optimizer
Voice will automatically enable VoIP-to-CircuitSwitch conversion.
Contact your RedPort satellite dealer if you need to
purchase the Optimizer Voice ATA. Factory Default
Optimizer Voice can be reset to factory default by
pressing the reset button on the back of the router
for 15 seconds and then releasing it. The router
will then reboot and start backup with its default
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