TQ600 User Manual
TQ600
User Manual
Proximity
Terminal
Fingerprint
Terminal
Magnetic Stripe/
BarcodeTerminal
FCC Warning:
Note: This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his or her own expense.
Caution: Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
Canada
This Class A digital apparatus complies with Canadian ICES-003. Cet appareil
numerique de la classe A est conforme a la norme NMB-003 Du Canada.
Lithium Battery Caution:
The circuit board on this terminal is populated with a lithium battery to
protect data or programs stored in the Random Access Memory (RAM). Do
not, under any circumstances, attempt to replace the lithium battery in the
terminal. Failure to comply may invalidate your warranty. Battery
replacement should be done by qualified personnel wearing the proper eye
protection.
CAUTION: Danger of explosion if the battery is incorrectly replaced. Replace
only with the same or equivalent type recommended by the manufacturer.
Discard used batteries according to the manufacturer’s instruction.
This product utilizes a battery that contains Perchlorate Material.
Perchlorate Material – special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate
-1-
Declaration of Conformity According To EMC Directive 89/336/EEC
We declare under our sole responsibility that the U600 Finger Print reader
and/or U600P Proximity reader and/or data recording equipment to which
this declaration relates are in conformity with the following standards:
EN61000-6-1, EN55022-2006, EN55024-1998+A1:2001+A2:2003. I, the
undersigned, hereby declare that the equipment specified above conforms to
the above directive and standards.
Raleigh, North Carolina USA
February 15, 2012
All Rights Reserved. © COPYRIGHT 2008
Acroprint Time Recorder Company
-2-
W. Glenn Robbins
Contents
Getting Started……….……………………………..…………………..…………1
Terminal Configurations ......................................................... 1
Operator Panel LEDs.............................................................. 2
Menu Tree ................................................................................... 3
Basic Concepts............................................................................. 5
User Enrollment: Fingerprints .............................................. 7
User Identification / Verification ............................................. 7
Threshold ............................................................................. 8
User ID (PIN number) ........................................................... 9
Privilege Levels ..................................................................... 9
Start-up .............................................................................. 10
Enrolling – Fingerprint Terminal…………………………………………………11
Fingerprint Enrollment Tips .................................................. 11
Enrolling Users – Fingerprint Terminals ................................. 13
Fingerprint Enrollment ......................................................... 13
Testing a Fingerprint Enrollment ........................................... 15
Enrolling Auxillary Fingerprints ............................................. 15
Password Enrollment ........................................................... 16
Fingerprint & Password........................................................ 17
User Verification Types ........................................................ 18
Fingerprint Verification......................................................... 18
Password Verification………………………………..……………………… 21
Enrolling – Badge Terminals........................................................ 22
Proximity Card Enrollment.................................................... 22
Password Enrollment ........................................................... 23
Badge & Password Enrollment.............................................. 24
Privilege Levels .......................................................................... 26
Enroll w/ Privilege Level……………………………………….…………. 26
Delete User Data……………………………………………………………………. 28
Options ..................................................................................... 29
System Options.......................................................................... 29
Set Date and Time .............................................................. 30
Changing the Time Format................................................... 30
Changing the Language ....................................................... 30
-3-
Changing the Date Format....................................................31
Advanced Options ................................................................33
Power Manager....................................................................34
Communication Options .......................................................36
Log Options .........................................................................37
Auto Test.............................................................................38
System Information..............................................................39
View Time and Attendance Records .............................................41
Review All Attendance Records .............................................41
Review Individual Attendance Records ..................................41
Browsing Attendance Records...............................................42
Cleaning the TQ600 ....................................................................44
Troubleshooting..........................................................................45
Appendix....................................................................................47
USB Flash Drive Management ...............................................47
Bell Schedule .......................................................................47
Reserve Battery (Mini-UPS)...................................................47
-4-
1
Getting Started
Important!
Do not attempt to service the TQ600 yourself. Opening the
terminal will void the warranty.
Always follow the
instructions in the user guide.
•
Do not place the terminal in direct sunlight. Bright light may
significantly affect fingerprint reads or cause fingerprint
verification to fail. The terminal is designed for indoor use in a
temperature range of 32-104º F (0-40º C). Keep the terminal
away from heat sources such as radiators.
•
The terminal warranty does not cover defects or damages arising
from improper installation, improper storage, abuse, ordinary wear
or unauthorized service.
Terminal Configurations
The TQ600 is available in four reader options, being equipped with one of
the follwing reader options: fingerprint, proximity badge, magnetic stripe
badge and barcode card reader. The fingerprint reader provides the most
secure user verification as it uniquely identifies each user. The badge is a
faster method of verifying a user since you only need place your proximity
badge near/in front of the reader or slide through the reader in case of
barcode/magnetic stripe badges, but security could be circumvented since
a user other than the owner of the badge can use the badge.
This manual provides information for all TQ600 terminal configurations.
Sections specifically about fingerprint verification or proximity/magnetic
stripe/barcode badge verification will pertain only to the corresponding
terminal.
1
Operator Panel LEDs
1) Normal Operation.
Green light blinks each second.
2) Error Condition (Fingerprint or Badge not Enrolled)
Red light shines for 2 seconds
3) Transaction (Fingerprint or Badge Read) successful
Green light shines for 2 seconds
Note:
Contact Acroprint support if you receive any LED
sequence other than those listed above.
2
Menu Tree
User Manage
Options
Menu
PenDrive Mng
Sys Info
3
2
Menu Level 1
Menu Level 2
Menu Level 3
Reg Badge
Enroll FP (FIU)
Enroll User
Enroll Pwd
Reg Badge&Pwd
FP & Pwd (FIU)
Reg Badge
Enroll FP (FIU)
User Manage
Enroll Admin
Enroll Pwd
Reg Badge&Pwd
FP & Pwd (FIU)
Delete User
Browse ATTLogs
4
5
6
Basic Concepts
3
This section contains definitions and descriptions of fingerprint
identification concepts:
z
z
z
z
z
z
User Enrollment: Fingerprints
User Identification/Verification
Threshold
User ID (PIN Number)
Privilege Levels
Start-up
The two most important functions of fingerprint identification are user
enrollment and user verification.
User Enrollment:
Fingerprints
Enrollment is the process of capturing a user’s fingerprint and storing it
as a “template” in the TQ600 along with a unique five (5) digit user ID.
The user’s fingerprint template is created by taking three sample
fingerprints on the TQ600.
Each user should enroll at least two different fingers so that if an
enrolled finger is injured an alternate finger can be used. The TQ600
allows users to enroll 1-10 fingerprints.
User Identification / Verification
User identification is the process of comparing a user’s fingerprint against a
fingerprint template stored in the terminal. When a user’s fingerprint
matches a fingerprint template stored in the TQ600 the terminal will show a
successful match, thus verifying the user’s identity.
7
Threshold
The threshold is a predefined number (set by the terminal system
administrator) which establishes the degree of correlation necessary
for a fingerprint comparison to be deemed a match. It can be
thought of as the minimum accuracy required to confirm a fingerprint
match. Some biometric systems call this the “sensitivity” level. If
the score resulting from a fingerprint read compared to a fingerprint
template stored in the terminal exceeds the threshold the templates
are approved as a “match” (though the templates themselves are not
identical).
The threshold establishes a balance between False Acceptance Rate
(FAR) and False Rejection Rate (FRR). FAR means the probability that a
biometric system will incorrectly identify an individual or will fail to
reject an impostor. FRR means the probability that a biometric
system will fail to identify an enrolled individual.
The threshold value is a global setting, i.e., it is set for all users. If a
user has a problem with fingerprint verification due to worn
fingerprints or dry skin you may need to have the user enter their User
ID in order to match their fingerprint to their stored template. This is
referred to as 1:1 (one to one) verification since they are specifically
comparing their fingerprint to their stored template.
Raising the threshold increases security or the probability that a
successful fingerprint read accurately corresponds to the correct
stored fingerprint template. Lowering the threshold increases the
possibility of a false acceptance. The correct balance is vital for
maximum security as well as usability.
Note: FAR and FRR are interrelated: For example, raising the
threshold reduces FAR but increases FRR, while lowering the threshold
increases FAR but reduces FRR. The threshold value can be set
independently for “one to many” (1:N) matching and “one to one” (1:1)
matching. The default threshold for (1:N) is 35 and the default
threshold for (1:1) matching is 15.
8
Table 1—1 Suggested Threshold Settings
FRR
FAR
High
Middle
Low
Low
Middle
High
One-to-Many
(1:N)
45
35
25
One-to-One
(1:1)
25
15
10
User ID (PIN number)
Before beginning fingerprint enrollment, a user is assigned a User ID
number (sometimes referred to as a PIN number). This User ID
number is used to recall fingerprint templates or passwords each time
verification is requested.
Privilege Levels
Privilege levels are the levels at which users are authorized to access
terminal functions. These levels define the authority of a user to
access specified administrative functions including the ability to view,
edit, add, or renew specified information categories.
Privilege levels are built-in terminal functions that can be set as
required. The TQ600 has four user privilege levels:
User,
Enroller, Admin (administrator) and Supervisor.
z
Users are people whose identity must be verified to record
time such as punching in/out or the time spent working on a job or
working in specific departments.
z
Enrollers can enroll supervisors, administrators, enrollers
and users. Enrollers can delete users. Enrollers can access
“User Manage” and “System Information” menus.
z
Administrators
(Admin)
can
enroll
supervisors,
administrators, enroller and users. Administrators can delete
enrollers and users. Administrators can access all operations,
except “Advanced Options”.
9
z
Supervisor is the highest authorization level. Supervisors
can enroll supervisors, administrators, enrollers and users.
Supervisors can delete administrators, enrollers and users.
Supervisors can access all functions and change all setups.
Note:
If no user has administrative privileges (enroller,
administrator or supervisor) in the terminal, ALL users will be enrolled
with “Supervisor” privileges.
To change a user that is currently enrolled as an administrator or enroller, delete
the user and then re-enroll the user with the new privilege level.
Start-up
Press the power button () to turn the TQ600 on. The Start-up” window
will appear. Press and hold the power button () for 2 seconds to turn off
the TQ600.
Welcome
10:12
06-18-08
WED
THU
10
Enrolling – Fingerprint Terminals
4
This chapter describes how to enroll and verify users on the TQ600.
The following topics are included:
z
Fingerprint Enrollment Tips
z
Enrolling User
z
Testing an Enrollment
z
Enrolling an Auxiliary Fingerprint of User
z
Verifying Your Identity
Fingerprint Enrollment Tips
It is recommended that you use your index or middle finger for enrollment.
If the fingerprints on your preferred hand are worn or damaged try using
your other hand.
The TQ600 will require three (3) sample fingerprints to enroll a user. Place
your finger in the middle of the sensor. To ensure better fingerprint reads
take each fingerprint sample with slightly different positioning; one
centered, one rolled slightly to the left and the last rolled slightly to the right.
The different angles will help account for different finger positioning during
actual use.
CORRECT finger positioning:
Place finger flat on the sensor surface
Place finger in the center of the sensor surface
INCORRECT finger positioning:
11
Tips for improving the quality of finger print reads:
Correction
Dirty or Dry
Finger
Clean finger with moisturizing soap or wipe with a
pre-moisturized
tissue
(alcohol-free
wipes
preferably, enriched to hydrate the skin)
Not enough
pressure
The user should place finger firmly and flat on the
sensor surface.
Use the index or middle finger to enroll; try the left
hand fingers if the right hand fingerprints are
worn, damaged or missing.
If the user’s fingers are small, select the thumb.
Place finger in the middle of the sensor; keep
finger flat on the sensor and apply pressure while
covering as much of the sensor window as
possible; DO NOT touch the sensor in an angled
or tilted position, DO NOT slide finger.
For a user with a worn or injured finger, the
identification can be affected. Use an alternate
finger or select password verification.
How to select
finger?
How to
position the
finger?
Fingerprint
pattern
change
12
Others
A few people’s fingerprint quality is too poor to
verify. Use the User ID & Fingerprint verification,
and lower the 1:1 Threshold. Otherwise use
Password verification.
Enrolling Users – Fingerprint Terminals
After configuring the TQ600 you are ready to enroll users. If there
are no users on the system all users will have a privilege level of
supervisor, if an administrator (Admin) is enrolled on the system they
will be the only one allowed to enroll a new user.
The TQ600 provides three ways to enroll, Fingerprint Enrollment,
Password Enrollment, or Fingerprint with Password Enrollment.
Fingerprint Enrollment is preferable for personnel with good fingerprint
definition; Fingerprint with Password is preferable for users that have
difficulty verifying their finger print. Password Enrollment is necessary
for users whose fingerprints are too worn or damaged for the terminal
to read their fingerprint.
To start the enrollment process, identify yourself. Press [MENU],
enter your ID number or fingerprint, and verify your identity.
Note: If this is the first enrollment in a new or empty system,
you will not be prompted for verification.
Fingerprint Enrollment
Notes on Buttons:
F1 = ESC, use to back up in the menu or quit
F2 = ▲, use to scroll up in the menu
F3 = ▼, use to scroll down in the menu
F4= OK, use to select a menu item
13
1) Press [MENU], select “User Manage”, press [OK], select “Enroll
User”, press [OK]. Three enrollment methods are displayed, select
“Enroll FP”, press [OK]. The following screen is displayed:
Enroll FP
New Enroll?
ESC
OK
2) Press [OK]. The following screen is displayed:
New Enroll
UserID 00001
ESC
OK
Note: The User ID (PIN number) is a 5 digit number. If you
input less than 5 digits the terminal pads the User ID with 0’s
in front of the User ID, i.e., if you enter 11 the User ID 00011
is displayed on the terminal.
3) Input the User ID (range is 1 to 65534), press [OK].The following
appears:
Note: 00011-0
The dash number (-0)
indicates the first
fingerprint.
New Enroll
00011-0
Place Finger…
ESC/Exit
4) You will be prompted to take (3) samples of your fingerprint. If
the test is successful three times in a row, the following appears:
New Enroll
00011-0
ESC
OK (Save)
14
5) Press [OK], the previous message continues to be displayed
while the template is created. If your identity cannot be verified, you
are prompted to try again and you must restart the verification
procedure (Refer to Step 2).
Testing a Fingerprint Enrollment
Ask the user to place their finger on the fingerprint sensor. If the test
was successful the enrollment is complete. If the terminal cannot read
the fingerprint or if several attempts are required for the terminal to
verify the fingerprint, the user should try 1:1 verification (refer to page
25).
Enrolling Auxiliary Fingerprints
It is a good practice to enroll at least two fingers for each user.
Press [MENU], select “User Manage”, press [OK], select “Enroll User”,
press [OK], select “Enroll FP”, press [OK], the following appears:
Enroll FP
New Enroll?
ESC
OK
Press [ESC] to cancel the new enrollment, enter the User ID (PIN
number) of the user you wish to enroll an additional fingerprint for:
Backup Enroll
User ID 00001
ESC
OK
15
Password Enrollment
1) Press [MENU], select “User Manage”, press [OK], select “Enroll
User”, press [OK]. Three enrollment methods are displayed, select
“Enroll Pwd”, press [OK]. The following screen is displayed:
Enroll Pwd
New Enroll?
ESC
OK
2) Press [OK] to enroll new user, the following screen is displayed:
New Enroll
User ID 00006
ESC
OK
3) Note: The next available User ID is displayed. Press [OK] to
choose this ID or enter a User ID (range is 1 to 65534) & press [OK].
The following screen is displayed:
New Enroll
Input Pwd_
ESC
4) Input the password and affirm:
New Enroll
Input Pwd *****
Pwd Affirm *****
16
OK
5) Press [OK], the following screen is displayed:
New Enroll
00006-P
ESC
OK (Save)
Note: 00006-P
“-P” means password
enrollment
6) Press [OK]. Press [ESC] to exit user enrollment or press [OK] to
continue Password enrollment.
Fingerprint & Password
1) Press [MENU], select “User Manage”, press [OK], select “Enroll
User”, press [OK]. Three enrollment methods will be displayed,
select “FP & Pwd”, press [OK]. The following screen is displayed:
FP & Pwd
New Enroll?
ESC
OK
2) Press [OK], the following appears:
New Enroll
User ID 00008
ESC
OK
3) Press [OK], the following appears:
New Enroll
00008-0
Place Finger…
ESC/Exit
17
4) If the test is successful three times in a row, the following
appears:
New Enroll
00008-0
Input Pwd *****
ESC
OK
5) Input your password, the following appears:
New Enroll
00008-0
Input Pwd *****
Pwd Affirm *****
6) Input the password again, press [OK], the following appears:
New Enroll
00008-0P
ESC
OK (Save)
Note: 0000-0P; “-0P” indicates first fingerprint and password.
7) Press [OK], the previous message continues to be displayed while
the template is created.
User Verification Types
Fingerprint Verification
There are (3) fingerprint verification (“authentication”) types:
1:1 Verification (“One to One” Verification)
In this mode, a user enters their 5-digit User ID and takes a fingerprint
18
reading. The TQ600 compares their fingerprint to the fingerprint
template of the User ID that was entered, thus a 1:1 comparison. The
1:1 verification method is the fastest verification method since it only
has to compare the user’s fingerprint to one template stored in the
terminal.
1) In the initial interface, enter your ID number and the following
appears:
1:1 FP Match
User ID 00011
ESC
OK
Note: The User ID is 5 digits. If you enter a number with less
than 5 digits the TQ600 adds 0’s in order to create a 5 digit
User ID, i.e., if you enter “11” the TQ600 will Enroll “00011”.
2) Press [OK] and the following appears:
FP Verify
User ID 00011
Place Finger…
3) It continues for about 0.5 seconds. If the test is successful, the
following appears:
Verify
User ID 00011
Verified.
4) If your identity cannot be verified, you are prompted to try again,
the following appears:
19
1:1 FP Match
Please Try Agn.
It continues for about 0.5 seconds then returns to the start-up window.
1:N Verification (“One to Many” Verification)
In this mode, a user simply takes a fingerprint reading. The TQ600
compares their fingerprint to all of the fingerprint templates stored in
the terminal. 1:N verification takes more time than 1:1 verification.
The verification time is dependent on the number of fingerprint
templates stored in the terminal.
1) Place finger on the sensor surface, the following appears:
FP Verify
Remove Finger
2) It continues for about 0.5 seconds. If the test is successful, the
following appears:
Verify
User ID 00001
Verified.
3) If your identity cannot be verified, you are prompted to try again,
the following appears:
FP Verify
Please Try Agn.
20
It continues for about 0.5 seconds, return to the start-up window.
Password Verification
A password 1 to 5 digits long is used to validate authentication.
Password verification can be used in special cases, i.e., when all of a
user’s fingerprints are damaged. This method of verification does not
provide the security of biometric identification and should only be used
when absolutely necessary. Note: when a user with an enrolled
password attempts (1:1) verification the TQ600 will ask for the User’s
password and the user will not have the option of taking a fingerprint
reading.
1) To verify a password, enter your ID number, the following appears:
PWD Affirm
User ID 00008
ESC
OK
2) Press [OK], the following appears:
Pwd Affirm
User ID 00008
Input Pwd *****
3) Input correct password, press [OK], the following appears:
Verify
User ID 00008
Verified.
4) If the password cannot be verified, the following appears:
Pwd Affirm
Error Pwd.
21
5
Enrolling – Badge
Terminals
This chapter describes how to enroll users on the TQ600 Proximity, TQ600
Barcode and/or TQ600 Magnetic Stripe terminals.
Badge/Card Enrollment
1) Press [MENU], select “User Manage”, press [OK], select “Enroll
User”, press [OK]. The following screen is displayed:
Enroll User
►Reg Badge
Enroll Pwd
Reg Badge&Pwd
2) Select “Reg Badge”, press [OK].
displayed:
The following screen is
New Enroll
User ID 00001
ESC
OK
3)
Enter a User ID (PIN number) and scan a badge that is not
currently assigned to any other user. The following screen is
displayed:
New Enroll
CARD: 0001234567
User ID 00010
ESC
OK
4) Press [OK] to complete the enrollment. The following screen
appears:
New Enroll
00010-C
ESC
OK (Save)
22
5) Press [OK] to save enrollment. Press [ESC] to cancel the new
enrollment.
Password Enrollment
1) Press [MENU], select “User Manage”, press [OK], select “Enroll
User”, press [OK]. Three enrollment methods are displayed, choose
“Enroll Pwd”, press [OK]. The following screen is displayed:
New Enroll
User ID 00006
ESC
OK
2) The next available User ID is displayed. Press [OK] to choose
this ID or enter a User ID (range is 1 to 65534) & press [OK]. The
following screen is displayed:
New Enroll
Input Pwd_
ESC
OK
3) Input the password and affirm:
New Enroll
Input Pwd *****
Pwd Affirm *****
4) Press [OK], the following screen is displayed:
New Enroll
00006-P
ESC
OK (Save)
23
Note: 00006-P
“-P” means password
enrollment.
5) Press [OK]. Press [ESC] to exit user enrollment or press [OK] to
continue Password enrollment.
Badge/Card & Password Enrollment
1) Press [MENU], select “User Manage”, press [OK], select “Enroll
User”, press [OK]. Three enrollment methods are displayed, select
“Reg Badge&Pwd”, press [OK]. The following screen is displayed:
New Enroll
User ID 00008
ESC
OK
2) Enter a User ID (PIN number) and scan a badge that is not
currently assigned to any other user. The following screen is
displayed:
New Enroll
CARD: 0015416415
User ID 00008
ESC
OK
3) Press [OK], the following appears:
New Enroll
CARD: 0015416415
Input Pwd _
ESC
OK
4) Input your password, press [OK], the following appears:
New Enroll
CARD: 0015416415
Input Pwd *****
Pwd Affirm _
24
5) Affirm your password, press [OK], the following appears:
New Enroll
00008-P
ESC
OK (Save)
Note: 00006-P
“-P” means password
enrollment.
6) Press [OK] to save. Press [ESC] to cancel the enrollment.
25
Privilege Levels
The TQ600 has four user privilege levels:
(administrator) and Supervisor.
6
User, Enroller, Admin
z
Users are people whose identity must be verified to record
time such as punching in/out or the time spent working on a job or
working in specific departments.
z
Enrollers can enroll supervisors, administrators, enrollers
and users. Enrollers can delete users. Enrollers can access
“User Manage” and “System Information” menus.
z
Administrators
(Admin)
can
enroll
supervisors,
administrators, enroller and users. Administrators can delete
enrollers and users. Administrators can access all operations,
except “Advanced Options”.
z
Supervisor is the highest authorization level. Supervisors
can enroll supervisors, administrators, enrollers and users.
Supervisors can delete administrators, enrollers and users.
Supervisors can access all functions and change all setups.
Note:
If no user has administrative privileges (enroller,
administrator or supervisor) in the terminal, ALL users will be enrolled
with “Supervisor” privileges.
To change a user that is currently enrolled as an administrator or enroller,
delete the user and then re-enroll the user with the new privilege level.
Enroll w/ Privilege Level
Important! Until you enroll a user with at least Administrator
privileges, all users will automatically be entered with Supervisor
privileges even if they were entered as users. In order to prevent
unauthorized personnel from making changes to the TQ600 you
should enroll a user with Administrator password security.
26
1) Press [MENU]. Select “User Manage”, press [OK].
Menu
►User Manage
Options
PenDrive Mng
▼
2) The User Manage screen appears:
User Manage
User Enroll
►Enroll Admin
Delete
▼
3) Select “Enroll Admin”, press [OK], the following appears:
Enroll Admin
►Enroll FP
Enroll Pwd
FP & Pwd
4) You can enroll an employee with (3) possible levels of terminal
privileges: (1) “Supervisor”, (2) “Admin” or (3) “Enroller”.
27
Delete User Data
7
1) Press [MENU], the following appears:
Menu
►User Manage
Options
PenDrive Mng
2)
▼
Select “User Manage”, press [OK], the following appears:
User Manage
Enroll User
Enroll Admin
►Delete
▼
3) Select “Delete”, press [OK], input the User ID, press [OK] to
confirm, follow the prompts to delete user.
Delete
User ID 00008
ESC
OK
Note:
You cannot delete a user with multiple enrolled
fingerprints without deleting each fingerprint first. If the
user has a password you will also need to delete it before you
can remove the user from the terminal.
28
Options
8
Press [MENU] and verify your identity. The following appears:
Menu
User Manage
►Options
PenDrive Mng
Select “Options”, press [OK], the following appears:
Options
►System Opt
Power Mng
Comm Opt
---------------------------Log Opt
Auto Test
The following topics are reviewed in this section: System Options,
Power Management, Communication Options, Log Options and Auto
Test.
System Options
Select “System Opt”, press [OK], the following appears:
System Opt
▼
►Date Time
12H or 24H
Language
ENG
---------------------------Fmt MM/DD/YY
DST
Adv Option
29
The System Options are: Date & Time, 12H or 24H time format,
Language, Date Format, Daylight Savings Time and Advanced
Options.
Set Date & Time
Select “Date Time”, press [OK] the following appears:
YYYY-MM-DD 24H
2008-01-02
08:24:35
ESC
OK
To change the date & time, input the correct date, press [▲/▼], enter
the time and press [OK].
Note: The time and date will update automatically when the
terminal is connected to the network.
Changing the Time Format
Select “12H or 24H”, press [OK], press [▲/▼] to change between 12
Hour and 24 Hour Format.
Changing the Language
Select “Language”, press [OK], press [▲/▼] to select the language (the
default language is English), press [OK].
System Opt
Date Time
Time Fmt
►Language
30
▼
12H
ENG
Press [ESC] to exit system options. The system will prompt you to
save the setup, press [OK]. Restart the terminal for the language
change to take effect.
English
Spanish
System Opt
Date Time
Time Fmt
►Language
▼
Opc. Sistema
Fecha y Hora
Time Fmt
►Idioma
12H
ENG
▼
12H
ESP
Changing the Date Format
Select “Fmt YY-MM-DD”, press [OK], press [▲/▼] to select the date
and time format, press [OK].
System Opt
▼
Time Fmt
12H
Language
ENG
►Fmt YY-MM-DD
There are ten formats: YY-MM-DD, YY/MM/DD, YY.MM.DD,
MM-DD-YY, MM/DD/YY, MM.DD.YY, DD-MM-YY, DD/MM/YY,
DD.MM.YY, YYYYMMDD.
E.g.: YY/MM/DD format (left) change to YY-MM-DD format (right)
Welcome
Welcome
17:37
17:37
08-06-18
WED
08/06/18
WED
31
Daylight Savings Time
DST, also called Daylight Saving Time, is the practice of temporarily
advancing clocks during the summertime so that evenings have more
daylight and mornings have less. It has been introduced as a method of
saving energy. Typically clocks are adjusted forward one hour near the start
of spring and are adjusted backward in autumn. DST is currently observed
in many countries, details vary by location.
1) Press OK to enter the DST setting interface.
Press Y to enable DST, and then press OK to
save. Selecting N disables DST.
2) Set the date mode for DST, there are two options, Mode1 and Mode 2
Mode 1: The default setting of the device. Its time format is shown as
“Month-day hour: minute”.
Mode 2: Its time format is shown as "Month-Weeks-week hour: minute".
After setting, press ESC button, the device will prompt you to save, press
OK to save and quit.
3) After you select the time format, you need to set the start and end time
of DST. The allowed range is 1-16 for the number of weeks (WS), 1 means
the first week, 2 means the second week, etc. The allowed range is 0-06 for
each day of the week (WK), if you input 0, it represents the Sunday, 1
represents Monday, etc.
If we take 4:00 am on September 1, 2008 (Saturday, the first week in
September 2008) as an example, the two display Modes need to be
configured as follows:
32
Note:
1. Let’s take the following example: DST starts on 2007-9-1 4:00 and ends
on 2008-4-1 4:00.
2. If Mode2 is selected, as of 2007, DST is set up as follows: September
Sunday, the sixth week of the month. However the next year, 2008,
September only has five weeks rather than six. In this case the system will
automatically adjust and apply DST on the last Sunday of September.
3. If we enter DST as September, 1st week, Monday, 2008 and then upon
2009, the first day is Tuesday, instead of Monday, the system will
automatically adjust and apply DST to the first Monday on the month.
Advanced Options
Select “Adv Option”, press [OK], the following appears:
Adv Option
▼
►Reset Opts.
Del AttLogs
Clear All Data
---------------------------Clr Admin Pri
Show Score
N
Match Thr
35
Mst Input ID
N
1:1 Thr
15
Voice
Y
Upd Firmware
Work Code
NO
Adj VOL(%)
67
33
Press [▲/▼] to scroll up or down to select the option.
„
Reset Opts.: Restore all setup values to factory defaults.
„
Delete AttLogs: Delete all transaction logs.
„
Clear All Data: Delete all users and logs. (Note:
lose all information stored on the terminal.)
„
Clr Admin Pri: Change all privilege levels to User.
„
Show Score: Show the degree to which a fingerprint reading
matches the stored template. 0 is the lowest score (no match)
and 50 is the highest score (perfect match).
„
Match Thr: Set the fingerprint match threshold level.
The
threshold value can be set 0 – 75 (default is 35). See Table 1-1.
„
Mst Input ID: Turns 1:1 (one to one) fingerprint verification on
or off.
„
1:1 Thr: The minimum fingerprint read correlation needed to
achieve a positive match for 1:1 verification.
„
Voice: Set the voice prompts on or off.
„
Upd Firmware: The user cannot update the firmware
unless this feature has been enabled by the manufacturer
or an authorized dealer.
„
Work Code: Enables/disables the work code feature on the clock.
If enabled, 4 Modes are available. Mode 1 and Mode 2 are not
supported. Use Mode 3 if you have timeQplus software and want
to use global list of work codes per company. Mode 4 allows to
use individually assigned work codes for employees (see
timeQplus Software).
„
Adj VOL(%): Adjust the volume level (0-99); “0” turns off the
speaker.
Power Manager
Select “Power Mng”, press [OK], the following appears:
34
You will
Power Mng
▼
►Shutdown
N
PowerOn
N
Sleep
N
---------------------------Idle
SLP
Idle Min
0
Bell Delay
10
Scheduled Bell
Lock Power
N
„
Shutdown: Set a time the terminal will automatically turn off.
The terminal can be turned on again with the power button.
Select Shutdown, press [OK], the following appears:
Shutdown
Set Sch. Fun?
ESC
OK
Press [OK] and enter the time the unit will shut off.
After setting the shutdown time, press [ESC] and then [OK] to
save the settings.
„
PowerOn: Set a time the terminal will automatically turn on.
„
Sleep: Set a time the terminal will go into sleep mode. Pressing
any button will awaken the terminal.
„
Idle: Select “SLP” or “OFF” for the Idle mode. “SLP” – Sleep
mode allows the terminal to be awakened by pressing any key.
“OFF” - Turns the unit off and the power button must be pressed
to turn the unit on.
„
Idle Min: Set how many minutes of no use before the terminal
goes into the selected “Idle” mode. Setting “Idle Min” to “0”
35
turns off this feature.
„
Bell Delay: Set the length of time the bell sounds. A setting of
5 sets the bell to ring for 10 seconds. A setting of 10 sets the bell
to ring for 20 seconds.
„
Scheduled Bell: There are 20 bell schedules. Enter the times
you would like the bell to sound. The bell will sound at the
scheduled times for the duration set in the “Bell Delay”.
„
Lock Power: If set to “Y” the terminal cannot be turned off using
the power button. To turn the unit off with the power button
locked, enter the “Power Mng” menu and scroll down to “Power
Off”.
Communication Options
Select “Comm Opt”, press [OK], the following appears:
Comm. Opt
▼
►Baud Rate 115200
Dev Num
1
IP Addr
---------------------------Net Speed AUTO
NetMask
Gateway
Ethernet
Y
RS232
N
RS485
N
USB
Y
COMM Key
0
The TQ600 Biometric and TQ600 Proximity fully support Ethernet,
RS232 & USB communications. TQ600 Barcode and TQ600 Magnetic
Stripe support Ethernet and direct connection to PC (cable not
included).
36
„
Baud Rate: The baud rate may be set to 9600, 19200 38400,
57600 & 115200.
„
Dev Num: The terminal’s unique Device Number, the range is 1
to 255.
„
IP Addr: Defaults to IP address 192.168.1.201
„
Net Speed: The default Net Speed is “AUTO”, the other options
are 10M-F, 10M-H, 100M-F and 100M-H.
„
NetMask: The default Net Mask is 255.255.255.0
„
Gateway: The default gateway is 0.0.0.0
„
Ethernet: Turn Ethernet connectivity on or off.
„
RS232: Turn RS232 connectivity on or off.
„
RS485: Not Supported
„
USB: Turn USB connectivity on or off. Note: This is a serial
connection established via USB cable.
„
COMM Key: Not utilized
Note: After setting, restart the terminal for the new
configurations to take effect.
Log Options
Select “Log Opt”, press [OK], the following message appears:
Log Opt
►Alm SuperLog
Alm AttLog
ReCheck Min
„
99
99
0
Alm SuperLog: An alarm will sound to alert the supervisor that
the logs are full. The set number is the remaining log capacity
before the logs are full, set from 0-99.
37
„
Alm AttLog: An alarm will sound when the logs are full. The set
number is the remaining log capacity before the logs are full, set
from 0-99.
„
ReCheck Min: Set the number of minutes before another punch
is accepted by the terminal. If a punch occurs within the
ReCheck Minutes, the punch will not be logged. This reduces
duplicate (accidental) punches.
Auto Test
Select “Auto Test”, press [OK], the following appears:
Auto Test
▼
►Run All Test
FLASH Test
LCD Test
---------------------------Voice Test
FP Test
Key Test
RTC Test
These options allow the testing of each portion of the terminal in order
to pinpoint failures.
WARNING: Do not disconnect or interrupt power while
performing any of the tests (loss of power during testing may
damage the hardware.
38
9
System Information
System Information allows review of the terminal information.
[Menu], select “Sys Info”, press [OK], the following appears:
Press
Sys Info
▼
►User Cnt
206
FP Cnt
173
Att Log
8046
---------------------------Admin Cnt
2
Pwd User
30
S Logs
263
Free Space Info
Dev Info
„
User Cnt: The number of enrolled users.
„
FP Cnt: The number of enrolled fingerprints.
„
Att log: The number of punches stored in the system.
„
Admin Cnt: The number of users enrolled with Supervisor,
Admin and Enroller privledges.
„
Pwd User: The number of users using a password for
authentication.
„
S Logs: The number of supervisor logs.
„
Free Space Info: The remaining log capacity before reaching
the set alarm point.
„
Dev Info: Terminal information (see below)
‹
Users (100): 100: Proximity Terminal: Maximum number
of users (100 X 100 = 10,000).
‹
FPCnt (100): 15: Biometric Terminal: Maximum number of
fingerprints (15 X 100 = 1,500).
39
‹
AttLog (10k): 5: Maximum number of transaction (5 X
10,000 = 50,000).
‹
S Logs: 4096: Maximum number of supervisor logs (tracks
menu access).
‹
Mfg Time: Terminal’s date/time of manufacture.
‹
Serial Num: Terminal serial number.
‹
Vendor: Acroprint
‹
Device Name:TQ600B (Biometric), TQ600P (Proximity),
TQ600BC-M (Barcode or Magnetic Stripe).
‹
Firmware Ver: The version of the terminal firmware.
‹
MAC Address: The MAC address of the terminal.
‹
Alg/MCU Version: The
identification algorithm.
40
version
of
the
fingerprint
10
View Time and Attendance Records
Time & attendance records stored inside the terminal can be reviewed.
Review All Attendance Records
1) Press [MENU], select “User Manage”, press [OK], select
“Browse AttLogs”, press [OK] and the following appears:
Browse AttLogs
User ID 00000
ESC
OK
2) Press [OK] with User ID as “00000” and all terminal attendance
records will be displayed. Scroll through the records using [▲▼].
00001
00012
00217
00031
00016
00029
05-27
05-27
05-27
05-27
05-27
05-27
1/380
18:46:21I
18:32:09I
18:30:52I
18:29:01I
18:27:55I
18:22:08I
3) Press [ESC] to return to normal operation
Review Individual Attendance Records
1)
Press [MENU], select “User Manage”, press [OK], select
“Browse AttLogs”, press [OK] and the following appears:
Browse AttLogs
User ID 00000
ESC
OK
41
2)
Enter User ID (“00014 for example), press [OK] and the
individual attendance records will be displayed.
Scroll
through the records using [▲▼].
00014 2006-5
1/23
27 08:30 12:10 13:20
18:08
26 08:46 12:15 13:25
18:23 18:55 22:20
25 08:53 12:07 13:19
18:23
3) Press [ESC] to return to normal operation
Browsing Attendance Records
The table below details additional commands for browsing attendance
records:
Key
▲
▼
1
3
OK
2
5
Description
Scrolls display content up
Scrolls display content down
Scrolls display content left
Scrolls display content right
Restores right and left scrolling to initial position
Move up a line
Move down a line down
42
4
Toggles between compact
display and complete
display.
00001
00012
00217
00031
00016
00029
05-27
05-27
05-27
05-27
05-27
05-27
1/380
18:46:21I
18:32:09I
18:30:52I
18:29:01I
18:27:55I
18:22:08I
Compact
00001
00012
00217
00031
00016
00029
27
27
27
27
27
27
1/380
18:46IF
18:32IF
18:30IF
18:29IF
18:27IF
18:22IF
Complete
6
Toggle between Small and
Large fonts.
00014 2006-5
1/23
27 08:30 12:10 13:20
18:08
26 08:46 12:15 13:25
18:23 18:55 22:20
25 08:53 12:07 13:19
18:23
Small Font
27
26
08:30 12:10
13:20 18:08
08:46 12:15
13:25 18:23
18:55 22:20
Large Font
9
Scrolls to the newest record
0
Scrolls to the oldest record
43
11
Cleaning the TQ600
1. Cleaning the Keypad and Display
Use a soft damp cloth to remove dirt. Wipe dry.
2. Cleaning the Optical Sensor
Clean the optical sensor as follows:
(1) Use a can of compressed air to blow off any loose dust or
dirt particles on the sensor.
(2) Lightly press a small strip of adhesive tape to the sensor
surface and slowly peel if off to remove dust & dirt particles.
(3) Use a soft, non-abrasive dry cloth to wipe the sensor
surface. Be careful not to scratch the surface of the sensor.
If there are lint particles on the sensor surface, use clear
adhesive tape to remove particles.
Caution:
Do not use any cleaners on the sensor or it could be damaged.
Cleaning products that contain alcohol or other strong chemicals
may discolor or crack the terminal housing.
44
12
Troubleshooting
1.
Q: Fingerprint cannot be verified.
A: Possible Causes: The following conditions could result in a
failed read.
1) Fingerprint is damaged or smooth
2) Finger is dry
Correction: Use 1:1 matching (see page 21). Moisturize
finger. Enroll a different fingerprint.
2.
Q: Terminal fails to communicate.
A: Possible Causes:
1) The communication port configuration is not correct;
insure proper ports are connected.
2) Baud rate of the computer port and the terminal port
are different.
3) The terminal has failed to connect with the power source
or the computer;
4) The terminal is connected but failed to start.
5) The serial number of the linked terminal is not correct.
6) Data line or converter fails to communicate.
7) Failed computer COM port.
3.
Q: The display does not work or parts of it do not work.
A: Possible Causes:
1) Motherboard is defective
2) The LCD display is defective.
Correction: Contact your dealer or Acroprint for repair.
4.
Q: How do I remove a Supervisor?
A: Call Acroprint Technical Support.
5.
Q: The terminal beeps when the communication connection is
made.
A: When using the RS-232 connection insure that the baud rate of
the PC and terminal are matched.
45
6.
Q: Fingerprints have a high rejection rate.
A: Possible Causes:
1) Dirty sensor
2) Damaged sensor prism
3) Loose fingerprint reader connection
4) Damaged chip on PCB
Correction:
1) Clean sensor (see Cleaning instructions, Chapter 10)
2) Contact dealer or Acroprint for replacement of the prism.
3) Contact dealer or Acroprint.
4) Contact dealer or Acroprint.
7.
Q: The terminal is communicating, but the attendance
records are not correct in the system.
A: Lower the baud to 19200 or 9600 and confirm if the records
are correct.
46
Appendix
USB Flash Drive Management
See “Remote Terminal Functionality” in the Documents folder of the
timeQplus CD.
Bell Schedule
The TQ600 has a bell signal that can be programmed for different times
during the day. The bell schedule and bell duration can be set based on user
requirements. A total of 20 bell schedules can be set.
The TQ600 has an internal electronic bell, see Chapter 5, “Power Manage”.
TQ600 Magnetic Stripe/TQ600 Barcode terminals have relay contacts for
access control/external bell function. It requires purchasing and connecting
a relay box and external bell.
Reserve Battery (Mini-UPS)
In order for the TQ600 to function during power interruptions an optional
12V Mini-UPS (p/n 74-0169-000) is available. Contact your dealer or
Acroprint to purchase.
UPS Operational State:
The UPS remains idle as long as AC Power is available but will automatically
supply power to the TQ600 the instant AC Power is interrupted. When AC
Power is restored the UPS will automatically charge until fully charged.
47
Connection
Note: Connect the Mini-UPS to the TQ600 first, then plug the UPS
in and turn the power on.
Battery Storage:
Store batteries in a cool/dry place 50-86º F (10-30 º C). DO NOT
store batteries for over 3 months and do not store them in direct
sunlight, high temperature or high humidity. Charge the batteries
at least once every three months in order to maintain 50% of the
rated capacity of the battery. Keep the batteries away from chemicals
and heat sources.
Warning:
Batteries may leak, overheat, catch fire or explode if you don’t follow
proper safety & handling:
z
z
z
z
z
z
z
DO NOT get batteries wet
DO NOT place batteries near heat sources
DO NOT use any charger other than the original charger
DO NOT inverse polarity connection
NEVER throw batteries into fire. Properly dispose of
batteries according to local rules and regulations.
DO NOT allow anything to short circuit the batteries (connect
the positive and negative terminals of the battery)
Dropping a battery may damage the battery. Replace
the battery if you suspect that it is damaged.
48
Fingerprint Privacy:
1. The TQ600 merely captures points of the fingerprint but not the
actual fingerprint image.
2. The fingerprint points cannot be used to re-create a fingerprint image.
3. Acroprint will not be liable for any direct or the indirect damages
resulting from the use or inability to use our equipment.
4. If you have a question about privacy concerning the use of
our equipment you should have your employer contact Acroprint.
49
06-0386-000 Rev. B
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