Somfy Dexxo Pro Installation Instructions

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Page 1
GENERAL PRESENTATION
2
SAFETY INSTRUCTIONS
2
Caution
Safety instructions
2
2
PRODUCT DESCRIPTION
GB
CONTENTS
2
Product components
Types of door
2
2
POINTS TO CHECK PRIOR TO INSTALLATION
3
Preliminary checks
Safety instructions
3
3
INSTALLATION
3
Installation height
Detailed description of installation steps
3
3
PROGRAMMING
5
Programming button description
Learning
Memorising remote controls
5
5
5
OPERATING TEST
5
Using the remote controls
Obstacle detection function
Built in lighting operation
5
5
6
CONNECTING PERIPHERALS
6
Description of the various peripherals
Electrical connections for the various peripherals
6
6
SETUP
7
Setup general diagram
Definition of the different settings
7
7
SPECIAL OPERATION
8
CLEARING REMOTE CONTROLS AND ALL SETTINGS
8
Clearing remote controls
Resetting all settings
8
8
TROUBLESHOOTING
8
Operating codes displayed
Programming codes displayed
Error and failure codes displayed
Accessing stored data
8
9
9
9
TECHNICAL SPECIFICATIONS
10
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GENERAL PRESENTATION
GB
This product complies with the “safety, specific rules for powering vertically opening garage doors in residential use” requirements (standard EN
60335-2.95). When installed in line with these instructions and in compliance with the “Installation Checklist”, the product will be compliant with
standards EN 13241-1 and EN 12453.
The instructions referred to in the installation manual and instructions for use of this product are designed to prevent damage to property and
personal injury along with compliance with the above standards. Failure to comply with these instructions absolves Somfy from any liability resulting
from damage that may be caused. Dexxo Pro is a product that must be installed inside the garage with an integrated back-up control system.
Somfy hereby declares thatthe device is compliant with the essential demands and other relevant requirements of directive 1999/5/CE.
A declaration of compliance is available from the web site at www.somfy.com/CE (Dexxo Pro).
This product is suitable for use in the European Union and in Switzerland.
SAFETY INSTRUCTIONS
Caution
These are important safety instructions. Always follow the instructions, incorrect installation may lead to serious injury.
Safety instructions
Before installing the motor drive unit, remove all unessential lines or chains and switch off all equipment that is not essential for motorised door
operation.
Before installing the motor drive unit, make sure that the door is in good mechanical condition, that it is properly balanced and that it opens and
closes correctly.
Locate all control systems at least 1.5 metres above floor level, making sure that they are visible from the entrance to the garage but safe from moving
parts.
Position the manual release cord no more than 1.8 metres above floor level.
Where a removable release mechanism is used, we recommend storing it close to the door.
Fix the label describing the manual release procedure close to the release mechanism.
Fix the warning labels describing the hazards of door motion close to any fixed control mechanisms installed and make sure that the labels are clearly
visible to the user.
After installation, make sure that the mechanism is correctly adjusted and that the motor drive unit reverses its motion when the door encounters
an obstacle that is at least 50 mm from floor level.
After installation, make sure that no part of the door overhangs an area accessible to the public.
After installation, make sure that the motor drive unit inhibits or stops the door opening motion when the door is loaded down with a 20 kg weight
attached to a central position of the door’s bottom edge.
PRODUCT DESCRIPTION
Product components Fig. 1
Key
1
2
3
4
5
6
7
8
9
10
11
12
13
Number
1
1
1
1
1
2
2
1
1
2
4
1
2
Description
Motor head
Motor cover
Built-in light cover
Lintel bracket
Door bracket
Ceiling bracket
Motor head bracket
Manual release cord
Link arm
Travel stop
Chain retainer pad
Power cable
Hex. head M8x16 bolt
Key
14
15
16
17
18
19
20
21a
21b
21b1
21b2
22
23
Number
4
6
2
2
4
4
2
1
1
1
8
2
1
Description
Hex. head M8x12 bolt & washer
HU8 nut
Shaft
Circlips
Self-tapping φ 3x10 screw
Self-shaping φ 4x8 screw
Special screw for plastic φ 3.5x12
Single part rail
Two part rail
Sleeve
Self-shaping φ 4x8 screw
Keytis remote control
230 V 40 W E14 socket light bulb
Types of doors Fig. 2
A: Projecting up and over door.
B: Sectional door. If the door surface exceeds 10 sq. metres or if the upper profile is a specific one, use the sectional door kit, ref.: 2400650.
C: Swinging door. Use the swinging door kit, ref.: 2400459.
D: Semi-projecting up and over door (canopy door). Use the semi-projecting up and over door kit, ref.: 2400458.
2
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Door dimensions (Fig. 3)
For maximum door heights, the motor travel can be optimised:
. By installing the motor head at a 90° angle (AAbb. 7-
).
. By fixing the lintel bracket to the ceiling, behind the lintel itself by up to 200 mm (AAbb. 5-
).
. By cutting the link arm to size.
GB
POINTS TO CHECK PRIOR TO INSTALLATION
Preliminary checks
Check the garage door can be operated manually and runs smoothly. Ensure the door is in good mechanical condition (pulleys, mounts…) and is
correctly balanced (spring tension).

Remember that any work performed on door springs may be dangerous.
The structure of your garage (walls, lintel, inside surfaces, cross members, door rails…) are used to mount the Dexxo Pro system. Reinforce them where
necessary.
Never splash water onto the system. Never install Dexxo Pro in a location where water may cause damage.
The bottom edge of the door should be fitted with a rubber strip to avoid hard contact and enhance the contact surface.
If the garage door is the only entry point into the garage, fit an external release (external release keylock (ref. 9012961) or an external release
(ref. 9012962) and include a back-up battery (ref. 9001001).
If the garage door includes a separate pedestrian door, the door must be fitted with an interlock to prevent garage door movement when the
pedestrian door is open (pedestrian door safety kit ref. 2400657).
If the garage door opens on to a public road, install an indicator light, such as a flashing orange light (ref. 9012762).
If the garage door operates in automatic mode, install a photoelectric cell type safety system (ref. 9012763 or ref. 9013647) and a flashing orange
light type indicator.
Make sure that the door does not comprise any accessible parts.

Unlocking the door may trigger uncontrolled door movement if the door is not balanced correctly.
Safety instructions
Safety instructions must be complied with throughout the installation process:
. Take off any personal jewellery (bracelet, chain or others) during installation work.
. During drilling and welding work, always wear safety glasses and suitable protection.
. Always use suitable tools.
. Take care when handling the motor drive system.
. Never connect the mains power supply or the battery back-up system before completing the installation process.
. Never use high pressure water systems for cleaning purposes.
INSTALLATION
Installation height Fig. 4
Measure the distance “D” between the door’s highest point and the ceiling.
If “D” is between 35 and 200 mm, mount the complete system straight onto the ceiling.
If “D” exceeds 200 mm, mount the system so that the height “H” falls between 10 and 200 mm.
Detailed description of installation steps Figs. 5 to 16
Mounting the lintel bracket and the door bracket (Fig. 5).
When installing the system directly onto the ceiling (flush with the ceiling), the lintel bracket can be mounted on the ceiling, if necessary recessed
from the lintel by up to 200 mm max. (Fig. 5-- ).
Assembling the two part rail (Fig. 6)
[1] [2] [3]. Unfold the two parts of the rail.
[4]. Assemble the two parts of the rail using the sleeve.
[5]. Mount the complete assembly using the eight mounting screws.
When installing the system directly onto the ceiling, do not use the sleeve mounting screws.
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Fitting the rail onto the motor head (Fig. 7)
Fitting the complete assembly onto the garage ceiling (Figs. 8 to 10)
Fitting to the lintel bracket (Fig. 8)
GB
Ceiling mounting
. Flush with the ceiling: mount the system directly onto the ceiling using the rail (Fig. 9).
It is possible to add mounting points at the motor head level (Fig. 9-- ).
. Hung from the ceiling (Fig. 10)
Intermediate mounting points can be added to the rail, especially in the case of a two part rail or a rail that measures 3.5M in length (Fig. 10--
).
Fitting the arm onto the door and the trolley (Fig. 11)
[1]. Release the trolley using the manual release cord
[2]. Bring the trolley up to the door
[3]. Attach the arm to the door bracket and the trolley
Fastening and adjusting the travel stops (Figs. 12 and 13)
Close travel stop (Fig. 12)
[1]. Release the trolley from the runner using the manual release mechanism and bring the door to the closed position.
Fully close the door.
[2]. Position the close travel stop against the trolley and attach it to the rail.
Open travel stop (Fig. 13)
[1]. Release the trolley from the runner using the manual release mechanism and bring the door to the open position.
Do not open the door fully, but position it so that it does not reach the travel stops.
[2]. Position the open travel stop against the trolley and attach it to the rail.
Note: The stop positions can be set by positioning the door open or closed using the forced operation mode (Fig. 39).
Fitting the chain retainer pads (Fig. 14)
For chain rails only.
Position the chain retainer pad into the first hole in the rail after each travel stop.
Be sure to press the pad all the way down so that the positioning pin sticks out from the rail.

Make sure that the manual release cord is located at a maximum height of 1.80 metres off the ground. If necessary, extend
the cord.
Checking the chain or belt tension (Fig. 15)
Dexxo Pro is supplied with the tension preset and checked. If necessary, adjust the tension.

The rubber or tension spring must never be full compressed during operation.
Connecting the mains power supply (Fig. 16)
[1]. Remove the motor cover and the protective sheet.
[2]. Fit the light bulb.
[3]. Connect to the mains supply.

Plug the power cable into a suitable power outlet that complies with electric power requirements.
The electric supply must be suitably protected (a fuse or circuit breaker with a 5 A rating) and a residual current device
(30 mA).

An omnipolar disconnection mechanism must be provided for the power supply:
. by using a power cord with a mains splug that can be disconnected, or
. by fitting a switch that ensures a contact separation distance of at least 3 mm for each pole (refer to standard EN60335-1)
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PROGRAMMING
Programming button description
. Press for 2 s: memorise remote controls
. Press for 7 s: delete remote controls
GB
. Press for 0.5 s: call up and exit the setup menu
. Press for 2 s: start learning
. Press for 7 s: clear learning and settings
. Stop learning
. Selecting a setting
. Modifying a setting value
. Using the forced mode
. Start the learning cycle
. Confirm setting selection
. Confirm setting value
Learning Figs. 17 and 18
Setting the type of door (Fig. 17).
The motor is already setup to work with up and over or sectional doors (Display S1). When the motor drive unit is used with a swinging door, change
the setup by pressing the “+” or “-” buttons until the S0 value is displayed.
Learning (Fig. 18).
[1]. Press the “SET” button until the light comes on (2 s).
The display shows “S2”
[2]. Press the “-” or “+” buttons until the transmission system runner moves to link up with the trolley:
. Pressing and holding the “-” button moves the runner in the close direction.
. Pressing and holding the “+” button moves the runner in the open direction.
[3]. Press the “OK” button to start the learning cycle.
The door moves to the closed position, then performs a complete open and close cycle.
. If learning was correct, the display will show “C1”.
. If the learning cycle was not completed correctly, the display will show “S0” or “S1”.
The learning cycle can be run at any time when the trolley is engaged and the display shows “S2”.
During the learning cycle:
. If the door is moving, pressing any button will stop the movement and interrupt the learning mode.
. If the door is stopped, pressing “SET” once will exit the learning mode.
You can call up the learning mode at any time, even when the learning cycle has already been executed and the display shows “C1”.
Memorising remote controls Fig. 19
Up to 32 control channels can be stored.
Running this procedure for a previously stored channel will clear it.
At this stage in the installation process, the Dexxo Pro motor drive unit is ready to run.
OPERATING TEST
Using the remote controls Fig. 20
Obstacle detection function Figs. 21 and 22
The detection of an obstacle during door opening will stop the door (Fig. 21).
The detection of an obstacle during door closure will reopen the door (Fig. 22).
Make sure that obstacle detection works when the door encounters an obstacle 50 mm from the ground.
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Built in lighting operation
The light will come on every time the motor drive unit is operated. It will go out automatically after one minute once the door stops. This time delay
is adjustable (refer to the Setup chapter). Repetitive use which causes the light to stay on continually may result in an automatic cut-off condition
triggered by the thermal cut out protection mechanism.
GB
CONNECTING PERIPHERALS
Description of the various peripherals Fig. 23
Key
1
2
3
4
5
Description
Orange light
Remote lighting
Code keypad
Keyswitch
Antenna
Key
6
7
8
9
10
Description
Battery
Pedestrian door safety kit
Photoelectric cells
Reflex type cells
Sensor bar
Electrical connections for the various peripherals Figs. 23 to 32
Cut the electric power supply to the motor before performing any work on peripherals. If the display remains off after working on the system, check
the wiring (for possible short circuits or polarity reversals).
General electrical diagram (Fig. 23)
Photoelectric cells (Fig. 24)
Two types of connections can be made:
A: Standard (without self test): program the setting “P2” = 2.
B: With self test: program the setting “P2” = 1.
This means that an automatic test is conducted to check photoelectric cell operation every time the door operates.
If the test fails, no door movement is possible.
Reflex photoelectric cell (Fig. 25)
With self test: program the setting “P2” = 1.
This means that an automatic test is conducted to check photoelectric cell operation every time the door moves.
If the test fails, no door movement is possible.
Sensor bar (Fig. 26)
With self test: program the setting “P2” = 1.
This is used to perform an automatic test of sensor bar operation every time the door moves.
If the test result is negative, no door movement is possible.

Make sure you have correctly configured parameter “P2” taking into account the photoelectric cells or the sensor bar.
Orange light (Fig. 27)
Program the setting “P1” depending on the required operating mode:
. Without warning before door movement: “P1” = 0.
. With a 2 s warning before door movement: “P1” = 1.
Code keypad (Fig. 28)
Pedestrian door safety kit (Fig. 29)
When the pedestrian door contact is fitted, it must be connected in place of the jumper normally fitted between terminals 5 and 6 in the terminal
block.

If the pedestrian door contact is removed, the jumper between terminals 5 and 6 in the terminal block must be refitted.
Battery (Fig. 30)
Antenna (Fig. 31)
Remote lighting (Fig. 32)
Class 2 (double insulation) light units that are connected do not require an earth connection.
If a Class 1 (single insulation) light unit is used, always connect it to earth.
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SETUP
Setup general diagram Fig. 33
Code
Description
Values
Comments
P0
Operating mode
0: sequential
1: automatic closure
Automatic closure mode operation is only possible if photoelectric cells are
fitted, i.e. P2=1 or P2=2.
In automatic closure mode, the door is automatically closed after the end of
the time delay set with setting “t0”.
P1
Orange warning light
0: without advance warning
1: with 2 s advance warning
If the garage opens onto a public road, always select with advance
warning: P1=1.
P2
Safety input
0: no safety mechanism
1: safety mechanism with self test
2: safety mechanism without self test
If value 0 is selected, the safety input is not taken into account.
If value 1 is selected, the system’s self test is run at the start of every
operating cycle.If value 2 is selected, the safety system runs without a self
test: it is essential to test its proper operation every six months.
P3
Obstacle detection
sensitivity
0: low sensitivity
1: low sensitivity
2: standard
3: high sensitivity
If this setting is changed, it is essential to run the force measurement
sequence at the end of the installation procedure (refer to the Installation
Checklist for domestic doors in residential areas) or install a sensor bar.
P4
Partial opening cycle
0: not valid
1: valid
If the partial opening cycle is validated:
. A short press on the remote control button will partially open the door,
. A long press on the remote control button will fully open the door.
P5
Closing speed
0: fast
1: standard
2: slow
If this setting is changed, it is essential to run the force measurement
sequence at the end of the installation procedure (refer to the Installation
Checklist for domestic doors in residential areas) or install a sensor bar.
P6
Partially open position
Storing the position as illustrated in
Fig. 35.
P7
Closure approach speed
0: standard
1: short soft stop
2: long soft stop
P7=0: the door does not slow before closure.
P7=1: the door speed slows 20 centimetres before closure.
P7=2: the door speed slows 50 centimetres before closure.
A0
Safety action prior to
opening (safety ADMAP)
0: no effect
1: movement rejected
If value 1 is selected, triggering the safety input will inhibit door opening.
A1
Safety action during closure
1: stop
2: partially reopen
3: fully reopen
Value 1 is not allowed when using a sensor bar on the safety input.
A2
Obstacle detection action
during closure
2: stop + reverse
3: fully reopen
t0
Automatic closure time
delay
0 to 12 (time delay value = value x 10 s)
e.g. 2 = 20 s
t1
Lighting time delay
0 to 60 (time delay value = value x 10 s)
e.g. 6 = 60 s
GB
Meaning of the different settings
Remark: Due to the thermal cut out protection system, the integrated light
may cut out automatically if it is used for an extended length of time. We
therefore recommend selecting a light time delay in excess of 2 mn
(t1=12 or 120s) only when remote lighting is used.
(Boldface text = default values)
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Programming example: setting the ”P7” closure approach speed (Fig. 34).
Setting up a long soft stop function zone “P7” = 2.
Special case: adjusting the position of the door for partial opening (Fig. 35).
Select setting “P6” and validate by pressing “OK”.
Move the door to the desired partially open position:
GB
. Pressing and holding the “-” button will close the door.
. Pressing and holding the “+” button will open the door.
. Validate by pressing “OK”.
Forced mode (Fig. 36).
This function is used to move the door to a specific position:
. Pressing and holding the “-” button will close the door.
. Pressing and holding the “+” button will open the door.
Memorising the remote control for controlling remote lighting (Fig. 37).
Memorising a Telis or similar type remote control (Fig. 38).
SPECIAL OPERATION
Refer to the User’s Manual, page 5.
CLEARING REMOTE CONTROLS AND ALL SETTINGS
Clearing remote controls Fig. 39
Press the “PROG” button until the light blinks (7 s).
This clears all of the remote controls memorised.
Resetting all settings Fig. 40
Press the “SET” button until the light goes out (7 s).
This clears all previously stored settings and returns them to their default values.
TROUBLESHOOTING
Operating codes displayed
Code
Description
C1
Waiting for a command
C2
Door opening
C3
Waiting for the door to close
C4
Door closing
C5
Obstacle detection
Displayed during obstacle detection then for 30 s.
C6
Safety input active
Displayed after a movement request or during movement, when the safety input is active.
This display is maintained as long as the safety input is active.
C9
Pedestrian door safety contact active
Displayed after a movement request or during movement, when the pedestrian door contact is open.
The display is maintained as long as the pedestrian door contact remains open.
Ca
Safety mechanism self test
Displayed during safety mechanism self tests.
Cb
Permanent hardwired control
Indicates that the permanent hardwired control input is activated (contact closed). Commands from radio remote
control units are inhibited.
Cd
Working from back-up battery
Waiting for a command
Comments
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Programming codes displayed
Description
Comments
S0
Awaiting setting:
Motor operating direction for swinging doors
Pressing the “+” or “-” buttons on the keypad will move to S1.
Pressing the “SET” button for 2 s starts the learning mode.
S1
Awaiting setting:
Motor operating direction for up and over or
sectional doors
Pressing the “+” or “-” buttons on the keypad will move to S0.
Pressing the “SET” button for 2 s starts the learning mode.
S2
Learning mode
Pressing the “OK” button starts the learning cycle: the S2 display blinks during the entire cycle.
Pressing the “+” or “-” buttons will control the motor in forced mode.
F0
Awaiting motor control memorisation
Pressing a remote control button will assign this button to motor control.
Pressing the “PROG” button will call up the “Awaiting remote lighting control memorisation mode: F1”.
F1
Awaiting remote lighting control
memorisation
Pressing a remote control button will assign this button to remote lighting control.
Pressing the “PROG” button will call up the “Awaiting motor control memorisation mode: F0”.
GB
Code
Error and failure codes displayed
Code
E1
Description
Maximum force reached
Comments
During learning, the door requires too much force
for the motor.
Action required?
Check door balance and correct operation by
manual operation.
E2
Safety input always active
Displayed when the safety input remains active
for more than three minutes.
Check that there is no obstacle triggering cell or
sensor bar detection.
Check that “P2” is setup correctly depending on
the devices connected to the safety input.
Check safety device wiring.
When photoelectric cells are used, check their
proper alignment.
E4
Safety mechanism self test fault
The safety device self test failed.
Check that “P2” is setup correctly depending on
the devices connected to the safety input.
Check safety device wiring.
When photoelectric cells are used, check their
proper alignment.
Eb
Ec
Other faults and failure conditions
These codes correspond to various electronic
circuit board failures.
Cut the power supply (mains & battery back-up),
wait for a few minutes then re-connect the power
supply.
Perform a learning cycle.
If the fault persists, contact Somfy Technical
Support.
Accessing stored data
To access stored data, select the “Ud” setting then press “OK” as shown in (Fig. 33).
Data
U0
Description
Total cycle counter: tens and units
U1
Total cycle counter: thousands and hundreds
U2
Total cycle counter: hundreds of thousands
U3
Cycle counter with obstacle detection: tens and units
U4
Cycle counter with obstacle detection: thousands
U5
Number of control channels memorised
d0 to d9
Log of the last ten faults
dd
Clears the fault log: press “OK” for 7 s (Fig. 33).
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TECHNICAL SPECIFICATIONS
Dexxo Pro 800
230 V 50 Hz
Mains supply
24 V DC
GB
Reduction gear supply
5W
Power consumed in standby
Max. power consumed
Traction force
Types of rails available
Lengths of rails available
Max. door dimensions
Use
Min. height under the lintel
Overall length
Weight
Dexxo Pro 1000
350 W (excluding remotely controlled lighting)
1000 N
Chain - Belt - High performance transmission
2.9M: one-part or two-part
3.5M: one-part or two-part
9 sq. metres (see Fig. 3)
15 sq. metres (see Fig. 3)
20 cycles per day with a standard rail (tested for 36,500 cycles)
50 cycles per day with a high performance rail (tested for 90,000 cycles)
35 mm
800 N
With a 2.9M rail: 3,240 mm (3,090 mm if the motor head is mounted with a 90° offset)
With a 3.5M rail: 3,740 mm (3,590 mm if the motor head is mounted with a 90° offset)
Motor head: 6.8 kg
Rail: 5.6 to 10 kg depending on the type of rail
18 cm/s max.
Opening speed
32
Number of channels that can be stored
433.42 MHz RTS
Somfy radio frequency
230 V / 40 W max. E14 socket
Built in lighting
Remotely controlled lighting
230 V / 500 W max. Class 2
-20 °C / +60 °C
Operating temperature
60 s
Assigned duty time
Electrical insulation
Class 2 - Double insulation
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somfy.com
Dexxo Pro 800 - 1000 RTS
GB
User Manual
5048551A
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Page 2
CONTENTS
GENERAL PRESENTATION
2
GB
The world of Somfy
Support
2
2
SAFETY INSTRUCTIONS
3
Standards
Safety instructions
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3
PRODUCT PRESENTATION
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Description
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OPERATION AND USE
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Normal operation
Special operation
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5
TROUBLESHOOTING
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PERIPHERALS
6
Description of the different peripherals available
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MAINTENANCE
7
Replacing the bulb
Checking the obstacle detection function
Checking the safety mechanisms
Checking the back-up battery
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7
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TECHNICAL SPECIFICATIONS
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NOTES
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GENERAL PRESENTATION
Thank you for choosing a Somfy product. This product is designed and manufactured by Somfy in line with quality procedures that are ISO 9001
compliant.
The world of Somfy
Somfy develops, produces and sells automation systems for residential and commercial applications. Alarm systems, automatic blinds and shutters,
garage doors and gates - all Somfy products are designed to fulfill your needs in terms of safety, comfort and security.
At Somfy, the quest for quality is a continual process. Somfy has built its reputation on the quality of its products and is synonymous with innovation
and technological leadership worldwide.
Support
Getting to know you, listening, answering your needs, is all part of the Somfy approach.
Please contact your local Somfy retailer or installer for details on other Somfy products.
Internet: www.somfy.com
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SAFETY INSTRUCTIONS
Standards
The instructions referred to in the Installation Manual and Instructions for Use of this product are designed to ensure that damage to property and
injury to persons is avoided along with compliance with the above standards. Failure to comply with these instructions absolves Somfy from any
liability for any damage that may be caused. Dexxo Pro is a product that must be installed inside the garage with a built-in back-up control system.
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This product complies with the “safety, specific rules for powering vertically opening garage doors in residential use” requirements
(standard EN 60335-2.95). When installed in line with these instructions and in compliance with the “Installation Checklist”, the product will be
compliant with standards EN 13241-1 and EN 12453.
Somfy hereby declares that the device is compliant with the essential demands and other relevant requirements of directive 1999/5/CE.
A declaration of compliance is available from the web site at www.somfy.com/CE (Dexxo Pro).
This product is usable in the European Union and in Switzerland.
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These are important safety instructions. For safety reasons, it is important to always follow all instructions.
Retain these instructions for future reference.
Safety instructions
Every month, test that the motor drive unit reverses its motion when it encounters an obstacle that is at least 50 mm from ground level. If this is not
the case, call your installation specialist. Always be very careful when using the manual release cord for a manually operated door may fall quickly
due to weak or broken springs or if it is badly balanced.
Before manually operating the door or performing maintenance work, always turn the power off and where necessary remove the battery (Fig. 1).
Never let children play with door control systems. Keep the remote controls out of reach of children (Fig. 2).
When replacing the light bulb, select a 230 V 40 W E14 type (Fig. 3).
Regularily check the operation of the door to identify any sign of wear, deterioration or incorrect balancing. Do not operate the door if repairs or
adjustments are required.
Remain at a safe distance when operating the door.
.
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PRODUCT PRESENTATION
Description (Fig. 4)
The Dexxo PRO system is designed to power garage doors in residential use. This motor drive system comprises:
. A motor head (1) with integrated light (2) and digital operating display (5).
. A rail assembly (3) with a manual release cord (4).
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OPERATION AND USE
Normal operation
Using Keytis or similar remote controls (Fig. 5).
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Obstacle detection operation (Figs. 6 and 7)
When an obstacle is detected during the open cycle, the door will stop (Fig. 6).
When an obstacle is detected during the close cycle, the door will stop and then reopen (Fig. 7).
Once an obstacle has been detected, the light will flash for 30 seconds.
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Light operation
The light will come on each time the motor drive unit is operated. The light will go out one minute after the door stops moving.
Repetitive use that causes the light to be continually on may result in a thermal cut out (this will automatically turn the light off).
Manual release cord operation (Figs. 8 and 9)
Dexxo Pro is fitted with a manual release mechanism so that you can move the door manually should a power failure occur, for example. The manual
release mechanism should be easily accessible and located no more than 1.80 metres above floor level.
[1]. Disengaging the motor drive mechanism
Pull on the manual release cord until the door drive mechanism is disengaged.
[2]. Manually moving the door
This is possible as long as the door drive mechanism is disengaged.
[3]. Reengaging the motor drive mechanism
Move the door manually until the drive mechanism comes to reengage itself into the transmission rail.
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When disengaging the motor drive mechanism, use caution for a badly balanced door may cause sudden door movement
that may be dangerous.
Only use the cord to disengage the motor drive mechanism. Never use the cord to move the door manually.
Always reengage the motor drive mechanism before sending another command to the motor drive unit.
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Special operation
Depending on the peripherals installed and the operating options set by your installer, the Dexxo PRO system may perform the following special
operations:
Using Telis or similar remote controls (Fig. 9).
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Safety photoelectric cell operation.
An obstacle detected between the cells will prevent the door from closing.
The door will stop and then completely or partially reopen (depending on the setup selected during installation) when an obstacle is detected during
the close cycle.
The light will flash for 30 seconds during this process.
Pedestrian door safety function.
Opening a pedestrian door within the garage door will prevent the door from moving.
The light will flash for30 seconds during this process.
Flashing orange light
The orange warning lightwill flash every time the door moves.
A two second delay before the door starts to move can be selected during installation.
Remote lighting operation
The light comes on every time the motor drive unit is operated. The light will go out one minute after the door stops moving. The time delay can be
adjusted during installation.
If a remote control button is programmed for remote lighting, it works as illustrated in (Fig. 10).
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Partial opening operation.
If this option is selected:
. A short press on the remote control button will partially open the door,
. A long press on the remote control button will fully open the door.
The partially open position will only operate from the closed position.
Automatic closure mode operation.
The door is automatically closed after a time delay set at the time of installation.
An additional command during this time will cancel the automatic closure and the door will remain open.
The next command will close the door.
Working from the back-up battery.
If a back-up battery is installed, the Dexxo PRO motor will operate when a power cut occurs.
The following conditions apply to operation:
. Door speed is reduced.
. The light will not come on.
. The safety devices are disabled.
Battery specifications:
. Endurance: The battery will last for 24 hours with a maximum of 5 to 10 operating cycles depending on the weight of the door.
. Recharging time: 48 hours.
. Service life prior to replacement: approx. three years.
To ensure optimum battery life, we recommend that the power to the motor is switched off and the door is operated for a number of cycles using
battery power (three times a year).
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TROUBLESHOOTING
The LCD display is situated under the lighting cover. It provides motor operation status.
The main operating codes are as follows:
GB
Code
C1
Description
Waiting for a command
Comments
C2
Door opening
C3
Waiting for the door to close
C4
Door closing
C5
Obstacle detection
Indicates that the door encountered an obstacle. The display is maintained for 30 s after detection.
C6
Safety input active
Indicates that an obstacle preventing door closure is present between the photoelectric cells or is in
contact with the safety sensor bar installed on the door.
C9
Pedestrian door safety contact active
Indicates that the pedestrian door within the garage door is open. Door operation is inhibited.
Cb
Permanent hardwired control
Indicates that the hardwired control input is permanently active. Commands from radio remote control
units are inhibited.
Cd
Working from back-up battery
Waiting for a command
Indicates that the main power supply to the motor is cut and that the motoris powered by the battery
back-up pack.
If other codes are displayed, contact your Somfy installer.
PERIPHERALS
A number of peripherals are available.
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Key
Description
Comments
1
Keytis 2NS RTS remote control
Hand held 2 channel remote control.
2
Keytis 4NS RTS remote control
Hand held 4 channel remote control.
3
RTS pushbutton
Wall mounted 2 channel remote control switch.
4
RTS code keypad
Radio keypad for secure control.
5
Photoelectric cells
To prevent door closure if an obstacle is detected.
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Orange light
To signal a warning when the door operates.
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Keyswitch
Keyswitch for secure control.
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9
Battery
To provide continued operation during a power cut.
Release lock
To engage the manual release system from the outside using the existing door handle.
Highly recommended when the garage door is the only access point into the garage.
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Outside release lock
To engage the manual release system from the outside using the existing door handle.
Highly recommended when the garage door is the only access point into the garage.
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Door locking kit
A system to reinforce door locking.
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MAINTENANCE
Replacing the bulb in the light unit (Fig. 12)
[1] [2]. Remove the light cover
[3] [4]. Unscrew and replace the defective light bulb
GB
[5] [6] [7]. Refit the light cover
Use a 230 V 40 W E14 socket light bulb
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Checking the obstacle detection function
Every six months, check that the door reverses direction when an obstacle prevents the door from closing (at least 50 mm above floor level).
Checking the safety mechanisms (cells, pedestrian door contact, sensor bar)
Check correct operation every six months (refer to page 5).
Checking the back-up battery
To ensure optimum battery life, we recommend that the power to the motor is switched off and the door is operated for a number of cycles using
battery power (three times a year).
TECHNICAL SPECIFICATIONS
Basic technical specifications
Dexxo Pro 800
5W
Power consumed when on standby
Max. power consumed
Traction force
Use
Number of channels that can be stored
Dexxo Pro 1000
230 V 50 Hz
Mains supply
350 W (excluding remotely controlled lighting)
800 N
1000 N
20 cycles per day with a standard rail (tested for 36,500 cycles)
50 cycles per day with a high performance rail (tested for 90,000 cycles)
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433.42 MHz RTS
Somfy radio frequency
230 V / 40 W max. E14 socket
Integrated light
Remote controlled lighting
230 V / 500 W max. Class 2
-20 °C / +60 °C
Operating temperature
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NOTES
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