LG | WD14130FD6 | WD14130FD6 User Manual

OWNER’S MANUAL
WASHING MACHINE
Before beginning installation, read these instructions carefully.
This will simplify installation and ensure that the washer is installed
correctly and safely. Leave these instructions near the washer
after installation for future reference.
WD14130FD(1~9)
P/No.: MFL67379167
www.lg.com
Contents
Contents....................................2
Product Features......................3
Thank you for buying a LG Fully
Automatic Washing Machine.
Important safety instructions
Important safety instructions .................4
Basic safety precautions .......................5
Save these instructions.........................6
Safety instructions for use.....................7
Please read your owner’s manual
carefully, it provides instruction on safe
installation, use and maintenance.
Retain it for future reference.
Specifications ...........................8
Installation
Removing packing ................................9
Removing transit bolts ..........................9
Installation place requirements ...........10
Connecting water supply hose............12
Installation of drain hose .....................14
Leveling...............................................15
Record the model and serial number of
your washing machine.
Model No.
Serial No.
Date of Purchase
How to use washer
Operating washing machine ...............17
Care before washing...........................18
Washing program table.......................19
Drying Program Table.........................20
Extra options .......................................21
Operating data ....................................21
Control panel.......................................22
Additional program..............................23
- Time Delay........................................23
- Steam Wash .....................................23
- Favorite.............................................23
- Pre Wash ..........................................23
Options................................................24
- Wash.................................................24
- Rinse.................................................24
- Temp.................................................24
- Spin...................................................24
Other functions....................................24
- Spin Only .........................................24
- Refresh Cycle ...................................24
Child Lock ...........................................25
Beep On/Off ........................................25
Tub Clean ...........................................26
Door Lock & Detecting ........................26
Dry ......................................................27
2
Adding detergent
Adding detergent and fabric softener..29
Maintenance
The water inlet filter.............................31
The drain pump filter ...........................32
Dispenser drawer................................33
The washing drum ..............................34
Cleaning your washer .........................34
Cold conditions ...................................34
Troubleshooting guide
Diagnosing problems ..........................35
Error messages...................................37
Using SMARTDIAGNOSIS™..............38
Product Features
Inverter Direct Drive system
The advanced Brushless DC motor directly drives the drum without
belt and pulley.
6 Motion
Washer is able to perform various drum actions or a combination of
different actions depending on the wash program selected.
Combined with a controlled spin speed and the ability of the drum to
rotate both left and right, the wash performance of the machine is greatly
improved, giving you perfect results every time.
Protection against creases
With the alternating rotation of the drum, creasing is minimized.
Built-in heater
Internal heater automatically heats the water to the best temperature
on selected cycles.
More economical with Intelligent Wash system
Intelligent Wash System detects the size of load and water temperature,
and then determines the optimum water level and washing time to
minimize energy and water consumption.
추가선택
예약
Child Lock
The Child Lock prevents children from pressing any button to change
the settings during operation.
Low noise speed control system
By sensing the amount of load and balance, it evenly distributes load
to minimize the spinning noise level.
3
Important safety instructions
READ ALL INSTRUCTIONS AND EXPLANATION OF THE INSTALLATION
BEFORE USE
WARNING
For your safety, the information in this manual must be followed to minimize the risk of fire or
explosion, electric shock, or to prevent property damage, injury to persons, or death.
Your Safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance.
Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word DANGER,
WARNING or CAUTION.
These words mean:
DANGER
You will be killed or seriously injured if you don’t immediately follow instructions.
WARNING
You can be killed or seriously injured if you don’t follow instructions.
CAUTION
You may be slightly injured or cause damage to the product,if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance
of injury, and tell you what can happen if the instructions are not followed.
4
Important safety instructions
■ Basic safety precautions
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic
precautions, including the following:
• Before installation, check for exterior
damages. If it has, do not install.
• Do not install or store the washer
where it will be exposed to the
weather.
• Do not tamper with controls.
• Do not repair or replace any part of
the washer or attempt any servicing
unless specifically recommended in
the user-maintenance instructions or
published user-repair instructions
that you understand and have the
skills to carry out.
• Keep the area underneath and around
your appliances free of combustible
materials such as lint, paper, rags,
chemicals, etc.
• The appliance is not intended for use
by young children or infirm persons
without supervision. Do not allow
children to play on, with, or inside this
or any other appliance.
• Keep small animals away from the
appliance.
• Do not leave the washer door open.
An open door could entice children to hang
on the door or crawl inside the washer.
• Never reach into washer while it is
moving. Wait until the drum has
completely stopped.
• The laundry process can reduce the flame
retardant of fabrics. To avoid such a
result, carefully follow the garment
manufacturer’s wash and care
instructions.
• Do not wash or dry articles that have
been cleaned in, washed in, soaked
in, or spotted with combustible or
explosive substances (such as wax,
oil, paint, gasoline, degreasers, drycleaning solvents, kerosene, etc.)
which may ignite or explode. Oil may
remain in the tub after a whole cycle resulting
in fire during drying.
So, do not load oiled clothes.
• Do not slam the washer door closed
or try to force the door open when
locked. This could result in damage to the
washer.
• When the machine runs high
temperature, the front door may be
very hot. Don’t touch it.
• To minimize the possibility of electric
shock, unplug this appliance from the
power supply or disconnect the
washer at the household distribution
panel by removing the fuse or
switching off the circuit breaker
before attempting any maintenance or
cleaning.
• When unplugging power cord, do not
pull out by grasping the cord.
Otherwise, the power cord may be damaged.
• Never attempt to operate this
appliance if it is damaged,
malfunctioning, partially
disassembled, or has missing or
broken parts, including a damaged
cord or plug.
5
Important safety instructions
■ Basic safety precautions
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic
precautions, including the following:
• Before discarding an old machine
unplug it. Render the plug useless.
Cut off the cable directly behind the
appliance to prevent misuse.
• When a product was under water,
Please call service center. There is a
risk of electric shock and fire.
• To reduce the risk of personal injury,
adhere to all industry recommended
safety procedures including the use
of long sleeved gloves and safety
glasses. Failure to follow all of the safety
warnings in this manual could result in
property, personal injury or death.
• Do not push down the door
• Connect the appliance to the water
mains using new hose-sets. Old hose- excessively, when washer door open.
This could topple over the washer.
sets should not be reused.
■ Save these instructions
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of malfunction or breakdown, grounding will
reduce the risk of electric shock by providing a path of least resistance for electric current.
This appliance is equipped with a cord having an equipment-grounding conductor and
grounding plug. The plug must be plugged into an appropriate outlet that is properly installed
and grounded in accordance with all local codes and ordinance.
• Do not use an adapter this will defeat the grounding plug.
• If you don’t have the proper outlet, consult an electrician.
WARNING
Improper connection of the equipment-grounding conductor can result in electric shock.
Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is
properly grounded. Do not modify the plug provided with the appliance - if it does not fit the
outlet, have a proper outlet installed by a qualified electrician.
6
Important safety instructions
■ Safety instructions for use
To minimize the risk of fire within the inner bowl, the following should be observed:
• Items that have been spotted or
soaked with vegetable or cooking oil
constitute a fire hazard and should
not be placed in a tumble dryer.
Oil-affected items can ignite spontaneously,
especially when exposed to heat sources
such as in a tumble dryer.
The items become warm, causing an
oxidation reaction in the oil. Oxidation
creates heat. If the heat cannot escape, the
items can become hot enough to catch fire.
Piling, stacking or storing oil-affected items
can prevent heat from escaping and so
create a fire hazard. If it is unavoidable that
fabrics that contain vegetable or cooking oil
or have been contaminated by hair care
products be placed in a tumble dryer they
should first be washed in hot water with
extra detergent-this will reduce, but not
eliminate, the hazard.
The ‘cool down’ cycle of tumble dryers
should be used to reduce the temperature of
the items.
They should not be removed from the tumble
dryer or piled or stacked while hot.
• Items that have been previously
cleaned in, washed in, soaked in or
spotted with petrol/gasoline, drycleaning solvents or other flammable
or explosive substances should not
be placed in a tumble dryer. Highly
• Items containing foam rubber (also
known as latex foam) or similarly
textured rubber like materials should
not be dried in a tumble dryer on a
heat setting. Foam rubber materials can,
when heated, produce fire by spontaneous
combustion.
• Fabric softeners or similar products
should not be used during a drying
cycle, to eliminate the effects of static
electricity unless this practice is specifically
recommended by the manufacturer of the
fabric softener or product.
• Undergarments that contain metal
reinforcements should not be placed
in a tumble dryer.
Damage to the tumble dryer can result if
metal reinforcements come loose during
drying. When available a drying rack could
be used for such items.
• Plastic articles such as shower caps
or babies waterproof napkin covers
should not be placed in a tumble
dryer.
• Rubber-backed articles, clothes fitted
with foam rubber pads, pillows,
rubber boots and rubber-coated
tennis shoes should not be placed in
a tumble dryer.
flammable substances commonly used in
domestic environments include acetone,
denatured alcohol, petrol/gasoline,
kerosene, spot removers (some brands),
turpentine, waxes and wax removers.
7
Specifications
Transit bolts
Power plug
Drawer
• If the supply cord is damaged,
it must be replaced by the
manufacturer or its service agents
or a similarly qualified person in
order to avoid a hazard.
(For detergent and
fabric softener)
Control panel
Drain hose
란제리
Drum
Drain pump filter
Door
Drain plug
Lower cover cap
Adjustable feet
■ Name
: Front loading washing machine
■ Power supply
: 220 - 240 V~, 50 Hz
■ Size
: 600 mm (W) 640 mm (D) 850 mm (H)
■ Weight
: 73 kg
■ Max.Watt
: 2100 W (Wash) / 1700 W (Dry) / 1100 W (Steam)
■ Wash capacity
: 8.5 kg (Wash) / 4.5 kg (Dry)
■ Permissible water pressure : 100 - 800 kPa (1.0 - 8.0 kgf / cm2)
• The external hot water supply MUST NOT exceed 65°C
• Permissible cold water temperature : 4 - 25°C
• No further backflow protection required for connection to the water supply.
• The appearance and specifications may be varied without notice to lmprove the units quality.
• Specifications subject to change by manufacturer.
■ Accessories
Inlet hose: Hot/Cold(2EA)
8
Spanner
Installation
■ Removing packing
1. Remove the cardboard box and
styrofoam packing.
2. Lift the washing machine and remove
the base packing. This will require 2 or
more people or a lifting device.
Washer
3. Remove the tape securing the power
supply cord and drain hose.
Base Packing
4. Remove the inlet hoses from the drum.
NOTE
Spanner
• Keep the spanner provided for
future use.
WARNING
• Packaging material (e.g. Films, Styrofoam) can be dangerous for children.
There is a risk of suffocation ! Keep all packaging well away from children.
■ Removing transit bolts
To prevent internal damage during transport, the 4 special bolts are locked.
Before operating the washer, remove the bolts along with the rubber bungs.
If they are not removed, it may cause heavy vibration, noise and malfunction.
1. Unscrew the 4 bolts with the spanner
supplied.
2. Take out the 4 bolts along with the
rubber bungs by slightly twisting the
bung.
NOTE
• Keep the transit bolts for future use.
3. Close the holes with the caps supplied.
Transit bolt
9
Installation
■ Installation place requirements
‹ Location
Washer
approx.
2cm
• Level floor :
Allowable slope under entire washer is 1˚.
• Power outlet :
Must be within 1.5 meters of either side of location
of washer. Do not overload the outlet with more
than one appliance.
• Additional Clearance :
For Wall, 10cm:rear / 2cm : right & left side
Do not place, store or use laundry products on top
of washer at any time.
They can damage the finish or controls.
‹ Positioning
• Install the washer on a flat hard floor.
• Make sure that air circulation around the washer is not impeded by carpets, rugs, etc.
• Never try to correct any unevenness in the floor with pieces of wood, cardboard or similar
materials under the washer. Do not build the machine into a closed cupboard.
• If it is impossible to avoid positioning the washer next to a gas cooker or coal burning
stove,an insulating(85x60cm) covered with aluminum foil on the side facing the cooker or
stove,must be inserted between the two appliance.
• The washer must not be installed in rooms where the temperature can drop below 0°C.
• Please ensure that when the washer is installed, it is easily accessible for a Service
Technician in the event of a breakdown.
• With the washer installed, adjust all four feet using the transit bolt spanner provided
ensuring the appliance is stable, and a clearance of approximately 20mm is left between
the top of the washer and the underside of any work-top.
• This equipment is not designed for maritime use or for use in a mobile installations such as
caravans, aircraft etc.
• It is also not intended for commercial or outdoor applications, or washing of items such as
foot ware, mats etc.
10
Installation
‹ Electrical connection
• Do not use an extension cord or double adapter.
• If the supply cord is damaged, it must be replaced by the manufacturer or its service
agents or similarly qualified person in order to avoid a hazard.
• Always unplug the machine and turn off the water supply after use.
• Connect the machine to an earthed socket in accordance with current wiring regulations.
• The appliance must be positioned so that the plug is easily accessible.
• Repairs to the washing machine must only be carried out by qualified personnel.
Repairs carried out by inexperienced persons may cause serious injury or malfunction.
Contact your local service center
• Do not install your washing machine in rooms where temperature below freezing may
occur. Frozen hoses may burst under pressure. The reliability of the electronic control
unit may be impaired at temperatures below freezing point.
• If the appliance is delivered in the winter months and temperatures are below freezing :
Place the washing machine at room temperature for a few hours before putting it into
operation.
CAUTION
CAUTION concerning the Power cord
• Most appliances recommend they be placed upon a dedicated circuit; that is, a single
outlet circuit which powers only that appliance and has no additional outlets or branch
circuits. Check the specification page of this owner's manual to be certain.
• Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall
outlets, extension cords, frayed power cords, or damaged or cracked wire insulation
are dangerous. Any of these conditions could result in an electric shock or fire.
• Periodically examine the cord of your appliance, and if its appearance indicates
damage or deterioration, unplug it, discontinue use of the appliance, and have the
cord replaced with an exact replacement part by an authorized servicer.
• Protect the power cord from physical or mechanical abuse, such as being twisted,
kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs,
wall outlets, and the point where the cord exits the appliance.
If the appliance is supplied from a cord extension set or an electrical portable outlet
device, the cord extension set on electrical portable outlet device must be positioned
so that it is not subject to splashing or ingress of moisture.
CAUTION
• The appliance is not intended for use by young children or infirm persons without
supervision.
• Young children should be supervised to ensure that they do not play with appliance.
11
Installation
■ Connecting water supply hose
• Water supply pressure must be between 100 kPa and 800 kPa (1.0 - 8.0 kgf / cm2).
• Do not strip or crossthread when connecting inlet hose to the valve.
• If the water supply pressure is more than 800 kPa, a water pressure reduction device
should be installed.
• Periodically check the condition of the hose and replace the hose if necessary.
‹ Step1 : Check rubber seal inlet hose
• Two rubber seals are supplied with the
water inlet hoses.
They are used for preventing water
leaks. Make sure the connections to
taps are sufficiently tight.
Hose
connector
Rubber
seal
• Do not use pliers,multi grips or leverage
tools to tighten. Hand tighten only.
Use a cloth if necessary.
‹ Step2 : Connect hose to water tap
Type-A : Connecting Screw-type hose to tap with thread
• Screw the hose connector onto water
supply tap.
Type-B : Connecting Screw-type hose to tap without thread
Upper
connector
Rubber
packing
Fixing screw
Plate
Water supply
hose
12
1. Unscrew the adapter ring plate and the
4 adapter retaining screws.
2. Push the adapter onto the end of the
tap so that the rubber seal forms a
watertight connection. Tighten the
adapter ring plate and the 4 screws.
3. Push the water supply hose vertically
upwards so that the rubber packing
within the hose can adhere completely
to the tap and then tighten it by
screwing it to the right.
Installation
Type-C : Connecting one touch type hose to tap without thread
1. Unscrew the adapter ring plate and
the 4 adapter retaining screws.
2. Remove the guide plate if the tap is
too large to fit the adapter.
Ring plate
Guide plate
3. Push the adapter onto the end of
the tap so that the rubber seal forms
a watertight connection.
Tighten the adapter ring plate and
the 4 screws.
4. Pull the connector latch plate down,
push the inlet hose onto the adapter,
and release the connector latch plate.
Make sure the adapter locks into place.
NOTE
• After connecting inlet hose to water
tap, turn on the water tap to flush
out foreign substances (dirt, sand or
sawdust) in the water lines. Let
water drain into a bucket, and
check the water temperature.
Latch plate
‹Step3: Connect hose to washer
• Make sure that there are no kinks in the
hose and that they are not crushed.
‹ When your washer has two inlet
valves
• The Inlet hose which has red connector
is for the hot water tap.
• When using warm or hot washes, Energy
can be saved by connecting the hot
water hose to a hot water supply.
NOTE
• After completing connection, if water leaks from the hose, repeat the same steps.
Please use the horizontal tap
Horizontal tap
Extension tap
Square tap
13
Installation
Installation of drain hose
• The drain hose should not be placed
higher than 100 cm above the floor.
Water in the washer does not drain or
drains slowly if above this height.
about 100 cm
• Securing the drain hose correctly will
protect the floor from damage due to
water leakage.
max. 100 cm
about 145 cm
• If the drain hose is too long, do not force
it back into the washer.
This will cause abnormal noise, possible
water leakage and malfunction.
about 105 cm
• When installing the drain hose to a sink,
secure it tightly with string.
• Securing the drain hose correctly will
protect the floor from damage due to
water leakage.
Laundry tub
Hose
Retainer
max. 100 cm
max. 100 cm
14
Tie strap
Installation
■ Leveling
1. Leveling the washing machine properly
prevents excessive noise and vibration.
Install the appliance on a solid and level
floor surface, preferably in a corner of the
room.
NOTE
• Timber or suspended type flooring
may contribute to excessive
vibration and unbalance.
Raise
Lower
2. If the floor is uneven, turn the adjustable
feet as required (do not insert pieces of
wood etc. under the feet).
Make sure that all four feet are stable and
resting on the floor and then check that
the appliance is perfectly level (use a spirit
level).
• Once the washer is level, tighten the lock
nuts up towards the base of the washer.
All lock nuts must be tightened.
Lock
Nut
Tighten all 4
locknuts securely
• Diagonal Check
When pushing down the edges of the
washing machine top plate diagonally,
the machine should not move up and down
at all (Please, check both directions).
If machine rocks when pushing the
machine top plate diagonally, adjust the
feet again.
NOTE
Do not install the machine on a raised platform.
15
Installation
‹Concrete floors
• The installation surface must be clean, dry and level.
• Install washer on a flat hard floor.
‹Tile floors (Slippery floors)
• Position each foot on the Tread Mate and level the machine to suit. (Cut Tread Mate into
70x70 mm sections and stick the pieces on to the dry tile where machine is to be placed.)
• Tread Mate is a self adhesive material used on ladders & steps that prevents slipping.
‹Wooden floors (Suspended floors)
• Wooden floors are particularly susceptible to vibration.
• To help reduce vibration we recommend you place rubber cups
under each foot under washer at least 15mm thick, secured to at
least 2 floor beams with screws.
Rubber Cup
• If possible install the washer in one of the corners of the room, where the floor is more
stable.
• Fit the rubber cups to reduce vibration.
• You can obtain the rubber cups (p/no.4620ER4002B) from the LG spares dept.
• If vibration persists with rubbers fitted. The flooring structure or rigidity may be inadequate
for proper operation.
NOTE
• Proper placement and levelling of the washer will ensure long, regular and reliable
operation.
• The washer must be 100% horizontal and stand firmly in position.
• It must not “Seesaw” across corners under load.
• The installation surface must be clean, free from floor wax and other lubricant coatings.
• Do not let the feet of the washer get wet. If feet of the washer get wet, slipping may
occur.
16
How to use washer
Operating washing machine
1. Sort Laundry.
(Refer to 18 page)
2. Open the door and load laundry.
3. Press the Power button.
4. Select a Program.
(Refer to 19~21 page)
Select options at this time
(Refer to 23~28 page)
■ Additional Program
■ Temperature
■ Spin Speed
■ Other functions
5. Add detergent.
(Refer to 29~30 page)
6. Press the Start/Pause button.
17
How to use washer
■ Care before washing
Wash temperature
Normal machine wash
Permanent press
Delicate
Hand wash
Do not wash
Sort laundry by...
Soiling
Wash
temperature
Colour
Fabric type
1. Care Labels
Look for a care label on your clothes.
This will tell you about the fabric content of your garment
and how it should be washed.
2. Sorting
To get the best results, sort clothes into loads that can be
washed with the same wash cycle.
Water temperature and spin speed and different fabrics
need to be washed in different ways.
Always sort dark colors from pale colors and whites.
Wash separately as dye and lint transfer can occur
causing discolouration of white etc. If possible, do not
wash heavily soiled items with lightly soiled one.
• Soil (Heavy, Normal, Light)
Separate clothes according to amount of soil.
• Color (White, Lights, Darks)
Separate white fabrics from colored fabrics.
• Lint (Lint producers, Collectors)
Wash lint producers and lint collectors separately.
3. Caring before loading
Combine large and small items in a load. Load large
items first. Large items should not be more than half the
total wash load. Do not wash single items.
This may cause an out-of-balance load. Add one or two
similar items.
• Check all pockets to make sure that they are empty.
Items such as nails, hair clip, matches, pens, coins and
keys can damage both your washer and your clothes.
• Close zippers, hooks and strings to make sure that
these items don’t snag on other clothes.
• Pre treat dirt and stains by brushing a little detergent
dissolved in water onto stains like collars and cuffs to
help lift dirt.
• Check the folds of the flexible gasket (gray) and remove
any small articles.
• Check inside of the drum and remove any item from a
previous wash.
• Remove any clothing or items from the flexible gasket
to prevent clothing and gasket damage.
NOTE
• Before the first wash, select a cycle (Cotton 60°C, add a half load of detergent) allow the unit
to wash without clothing. This will remove residues and water from the drum that may have
been left during manufacturing.
18
How to use washer
Washing program table
• Recommended courses according to the laundry type.
Program
Description
Cotton
Provides better performance by
combining various drum motions.
Cotton
Eco
Provides optimized washing
performance with less energy
consumption.
Fabric type
Color fast garments (shirts,
nightdresses, pajamas, etc)
and normally soiled cotton
load (underwear).
Proper
Maximum
Temp.
Load
40°C
(Cold to 95°C)
60°C
(Cold to 60°C)
Rating
Easy
Care
This cycle is suitable for casual
shirts that do not need ironing
after washing.
Polyamide, Acrylic, Polyester.
Mix
Enables various fabrics to be
washed simultaneously.
Various kind of fabrics except
40°C
special garments.
(Silk/delicate, sports wear, dark (Cold to 40°C)
clothes, wool, Duvet/Curtains).
Removes allergens such as
house mites, pollen, and cat fur.
Cotton, underwear, pillow
covers, bed sheets, baby wear.
Provides less noise and
vibration and saves money by
using overnight electricity.
Color fast garments (shirts,
nightdresses, pajamas, etc)
and lightly soiled white cotton
(underwear).
40°C
(Cold to 60°C)
Less than
5.0 kg
Removes wrinkles within
20mins with steam.
Cotton mixed, Polyester
mixed Dress shirts, blouses.
No choice
3 items
Duvet
This cycle is for large items
such as bed cover, pillows,
sofa covers, etc.
Cotton bedding except special
garments (delicates, wool, silk,
etc.) with filling: duvets, pillows,
blankets, sofa covers with light
filling.
Sports
Wear
This cycle is suitable for sports
wear such as jogging clothes
and running wear.
Coolmax, Gore-tex, fleece
and Sympatex.
Enables to wash wool fabrics.
(Please use detergent for
machinewashable woolens).
Machine washable woolens
with pure new wool only.
Allergy
Care
Silent
Wash
Refresh
Wool
This cycle provides fast washing
Quick 30 time for small loads and lightly
soiled clothes.
Colored laundry which is
lightly soiled fast.
Use only drying cycle without
washing.
Wet laundry which need drying
only.
Wash+
Dry
This cycle provides nonstop process
from washing to drying at once.
A small amount of laundry
which can be dried.
Rinse+
Spin
Use for laundy that need rinsing
only or to add rinse-added fabric
softener to laundry.
Normal fabrics which can be
washable.
Dry Only
40°C
(Cold to 60°C)
Less than
4.5 kg
60°C
1 single size
40°C
(Cold to 40°C)
Less than
3.0 kg
30°C
(Cold to 40°C)
_
40°C
(Cold to 95°C)
_
Less than
4.5 kg
Rating
19
How to use washer
Drying Program Table
Program
Fabric type
Eco
Cupboard
Iron
Cotton or Linen Fabrics
such as cotton towel, t-shirts, linen laundries.
Maximum Load
4.5 kg
4.5 kg
Cotton or Linen Fabrics for ready to ironing.
4.5 kg
Low Temp.
Easy Care Textiles, Synthetic Fabrics
Suitable for Easy care, Mix programm washable clothes
4.0 kg
Time 30 min.
–
0.5 kg
Time 60 min.
–
1.5 kg
Time 120 min.
–
3.0 kg
• Water Temperature: Select water temperature to suit wash cycles.
Always follow garment manufacture’s care label or instructions when washing.
• Set program at “Cotton Eco, 40°C, Intensive, 1400RPM” option for test in accordance or in
conformity with AS/NZS 2040.1.
• Set program at “Dry only, 1400RPM, Eco dry” option for test in accordance or in
conformity with AS/NZS 2442.1.
• For best washing results, we recommend to mix dry detergent with warm water.
The wool wash cycle of this machine has been approved by Woolmark for
the washing of machine washable Woolmark products provided that the
products are washed according to the instructions on the garment label and
those issued by the manufacturer of this washing machine M1008.
NOTE
• Neutral detergent is recommended.
• The wool cycle features gentle tumbling and low-speed spin for garment care.
• Select maximun selectable spin speed of washing programme to ensure the drying
result.
• Where the amount of laundry to be washed and dried in one programme does not
exceed the maximum weight permitted for the drying programme, washing and drying
in one continuous sequence is recommended.
20
How to use washer
Extra options
Time
Delay
Program
Steam
Wash
Favorite
Pre
Wash
Time
Save
Intensive Rinse+
Rinse
Hold
Dry
Cotton
Cotton Eco
Easy Care
Mix
*
Allergy Care
Silent Wash
*
Refresh
Duvet
Sports Wear
Wool
Quick 30
Dry Only
*
Wash+Dry
*
Rinse+Spin
* : This option is automatically included in the cycle and can not be deleted.
Operating data
Program
Max RPM
Cotton
1400
Cotton Eco
1400
Easy Care
1000
Mix
1400
Allergy Care
1400
Silent Wash
1000
Refresh
-
Duvet
1000
Sports Wear
800
Wool
800
Quick 30
1400
Dry Only
1400
Wash+Dry
1400
Rinse+Spin
1400
21
How to use washer
■ Control panel
SMARTDIAGNOSIS™ function is
available only for the products with
a SMARTDIAGNOSIS™ mark.
Power
button
Program
dial
Start/Pause
button
Power
• Press the Power button to turn power on
and off.
• To cancel the Time Delay function, the
power button should be pressed.
Additional
program
buttons
LED
display
Beep
On/Off
Option
buttons
Additional program
• Use these buttons to select the desired
cycle options for the selected cycle.
• Some options may be limited to certain
cycles.
Program dial
LED display
• Turn the Dial to select the cycle appropriate
to the laundry type.
• Lamp will light up to indicate selected
program.
• The display shows the settings, estimated
time remaining, options, and status
messages for your washer.
The display will remain on through the cycle.
Start/Pause
Options
• This Start/Pause button is used to start
wash cycle or pause the wash cycle.
• If temporary stop of wash cycle is
needed, press the Start/Pause button.
• When in Pause, the power is turned off
automatically after 4 minutes.
22
• This allows you to select an additional
option and will light when selected.
How to use washer
■ Additional program
Time Delay
You can set a time delay so that the
washing machine will start automatically and
finish after a specified time interval.
NOTE
• The delay time is the time to the end of
the programme, not the start.
The actual running time may vary due
to water temperature, wash load and
other factors.
1. Press the Power button.
2. Select a cycle.
3. Touch the Time Delay button and set
time required.
4. Press the Start/Pause button.
Steam Wash
Steam Wash features enhance washing
performance with low energy consumption.
Refresh cycle reduces creases in clothes.
1. Press the Power button.
2. Select steam course.
3. Touch the Steam Wash button.
4. Press the Start/Pause button.
Favorite
Favorite program allows you to store
a customized wash cycle for future use.
1. Press the Power button.
2. Select a cycle.
3. Select the course.
(Washing method, number of rinses,
spin speed, water temperature etc.)
4. Touch and hold Favorite program button
for 3 seconds.
The Favorite program is now stored for
future use.
To reuse the program, select Favorite
program and press the Start/Pause.
Pre Wash
If the laundry is heavily soiled, “Pre Wash”
course is effective.
1. Press the Power button.
2. Select a cycle.
3. Touch the Pre Wash button and add the
detergents.
4. Press the Start/Pause button.
Steam Wash
• For heavily stained clothes, underwear, or
baby clothes.
• Available with the Cotton, Cotton Eco,
Mix, Easy Care, Duvet, Allergy Care,
Refresh programs.
• Refresh cycle is always Steam Wash.
• Do not use Steam Wash for delicates
such as wool, silk, and easily discoloured
clothes.
23
How to use washer
■ Options
Wash
• Time Save : This option can be used to
reduce the time of a wash program.
It is best used on lightly soiled loads.
• Intensive : If a normal load is heavily soiled,
“Intensive” option is effective.
Rinse
■ Other functions
Spin only
1. Press the Power button.
2. Touch the Spin button to select RPM.
3. Press the Start/Pause.
NOTE
When you select "No Spin", it will still
rotate for a short time with low speed to
drain quickly.
• Rinse+ : Adds an additional rinse.
• Rinse Hold : The course is paused until
start button is pressed again when rinse is
finished.
Temp.
• By touching the Temp. button the water
temperature can be selected.
- Cold
- 30°C, 40°C, 60°C, 95°C
• Water temperature selection is limited in
certain programs.
Refresh Cycle
1. Press the Power button.
2. Select the Refresh program.
3. Touch the Steam Wash button
repeatedly until the correct item is
displayed.
4. Press the Start/Pause button.
NOTE
Spin
• Spin Speed level can be selected by
touching 'Spin' button repeatedly.
24
For better performance load 3 item or
less.
When Refresh cycle finishes, laundry
will continue to be tumbled slowly for
up to 30 minutes to prevent wrinkling.
You can open the door in this time by
pressing any button.
How to use washer
■ Child Lock
Select this function to lock the buttons on the control assembly to prevent tampering.
"Child Lock" can be set only during the washing cycle.
Locking the control panel
1. Touch and hold the Child Lock button for
3 seconds.
2. A beeper will sound, and '
' will appear on
the LED display.
When the child lock is set, all buttons are
locked except the Power button.
NOTE
• Turning off the power will not reset the
child lock function. You must deactivate
child lock before you can access any
other functions.
Unlocking the control panel
1. Touch and hold the Child Lock button for
3 seconds.
2. A beeper will sound and the remaining time
for the current programme will reappear on
the LED display.
■ Beep On / Off
The Beep on/off function can be set only during the washing cycle.
1. Press the Power button.
2. Press the Start/Pause button.
3. Touch and hold the Temp. and Spin button
simultaneously for three seconds to set Beep
on/off function.
Once the Beep on/off function is set, the setting
is memorized even after the power is turned off.
NOTE
• If you want to turn the Beeper on,
simply repeat this process.
25
How to use washer
■ Tub Clean
Tub Clean is a special cycle to help clean the inside of the washing machine.
A higher water level and higher spin speed is used in this cycle. Perform this cycle regularly.
1. Remove any clothing or items from the
washer and close the door.
2. Open the dispenser drawer and add Anti
limescale(e.g. Calgon) to the main wash
compartment.
3. Close the dispenser drawer slowly.
4. Power On and then touch and hold Tub
Clean button for 3 seconds. then “
” will
be displayed on the LED display.
5. Press the Start/Pause button to start.
6. After the cycle is complete, leave the door
open to allow the washer door opening,
flexible gasket and door glass to dry.
NOTE
• Do not put clothes or soap detergents into the washer during this cycle.
It can cause it to malfunction or become damaged.
• Do not add any detergent to the detergent compartments.
• Excessive suds may generate and leak from the washer.
CAUTION
• If there is a child, be careful not to leave the door open for too long.
■ Door Lock & Detecting
“Door Lock” - For safety reasons, the
door will lock while machine is in use and the
“Door Lock” icon will light up. You can safely
open the door after the “Door Lock” icon
turns off. This can take up to 3 minutes.
•
While "Detecting" is shown on the
display the washing machine rotates slowly
and detects how much laundry is loaded in
the drum.
It will take a short time.
•
26
How to use washer
■ Dry
• Cold water tap must be left on during
drying cycles.
NOTE
• The maximum drying capacity for this
model is 4.5kg. When loading, please
use the maximum drying capacity
indicator behind the door as shown
below.
Drying Automatic guide
• Use the automatic Drying Cycles to dry
most loads. Electronic sensors measure
the temperature of the internal airflow in
order to increase or decrease drying
temperatures and drying time.
• If a load is not as dry as you like,
complete drying using a time cycle.
NOTE
• The Estimated drying time varies from
the actual drying time when using the
Auto Dry selections. The type of fabric,
size of the load, and the dryness
selected affect drying time.
• This washer-dryer’s automatical process
from washing to drying can be selected
easily.
• For most even drying, make sure all
clothes are similar in material and
thickness.
• Do not overload dryer by stuffing too many
articles into drum. Items must be able to
tumble freely.
• After the end of dry, “
” is displayed.
“
” operates for around 4 hours, but
can be cancelled at any time by pressing
the Start/Pause button. It's purpose is to
reduce wrinkles in the event that the
clothes are left in the machine after the
wash & dry cycle has ended.
• During the last 11 minutes of drying
time, the clothes moisture level.
If moisture still remains, 10 minutes
will be added to the drying time, but
the time in the display will remain on
11 minutes and only continue to count
down when it is the actual time
remaining.
The standard laundry weight which
shows how much laundry to put into the
washer.
Sorts of
laundry
Single
weight
Diaper
Shirt
Shortsleeved
100g
200g
300g
Sorts of
laundry
Single
weight
Underwear Nightclothes
50g
500g
Jean
1200g
27
How to use washer
Drying Time Guide
(Manual operation)
Woven and Loopknit Materials
- Some woven and loopknit materials may
shrink, by varying amounts, depending on
their quality.
- Always stretch them out immediately after
drying.
Permanent Press and Synthetics
- Do not overload your dryer.
- Take out permanent press articles as soon
as the dryer stops in order to reduce
wrinkles.
• By touching the Dry button, the drying time
can be selected.
• Drying course can last up to 150min. When
selecting drying only, drying course will start
after 15min spining. The spin operation can
be bypassed in a Dry only mode if it is not
required by continually pressing the spin
button until "no spin" appears.
• These drying times are given as a guide to
help you set your dryer for manual drying.
Drying times can vary greatly depending on
dampness, room temperature and type of
fabric and your own experience will be your
best guide.
• Low Temp. : For Synthetics select
• Iron : If you want to iron clothes
• Cupboard : For Cottons select
• Eco : A special cycle to reduce water usage
during the dry cycle.
• Time (30 / 60 / 120 minutes)
- 30 min. : Cotton / Towel 0.5 kg
- 60 min. : Cotton / Towel 1.5 kg
- 120 min. : Cotton / Towel 3.0 kg
• Your dryer can handle a load of up to 4.5kg
dry weight of articles.
• When loading, shake out each handful of
clothes so that they can tumble freely. Items
should not be loaded in a tangled condition,
as this will lengthen the drying time.
Woolen Articles
- Do not tumble dry woolen articles. Pull them
to their original shape, and Air dry them on a
flat surface.
28
Fibre or Leather Materials
- Always check the manufacture’s instructions.
Baby Clothes and Night Gowns
- Always check the manufacture’s instructions.
Rubber and Plastics
- Do not dry any items made from or
containing rubber or plastics, such as:
a) aprons, bibs, chair covers
b) curtains and tablecloths
Fiberglass
- Do not dry fiberglass articles in your dryer.
Glass particles left in the dryer could be
picked up by your clothes the next time you
use the dryer and irritate your skin.
Completion of Drying
• When drying cycle is completed, “
”
[COOL DOWN] is displayed on the Multi
display.
• The COOL DOWN begins automatically
when a drying cycle is complete.
• The COOL DOWN function periodically
tumbles, rearranges and fluffs the load to
avoid wrinkles without heat for up to 4
hours.
• The COOL DOWN message will continue to
display for 4 hours after the end of the Dry
Cycle, or until the Start/Pause button is
pressed.
Adding detergent
■ Adding detergent and fabric softener
‹The dispenser drawer
• Main wash only ➔
• Pre Wash + Main Wash ➔
WARNING
• Keep all washing detergents away from
children as there is danger of poisoning.
• Too much detergent, bleach or softener may
cause an overflow.
• Be sure to use the appropriate amount of
detergent.
NOTE
Powdered detergent is recommended as it will not dispense prematurely during delay
washes or remain under the drawer.
‹Adding fabric softener
• Do not exceed the maximum fill line.
Overfilling can cause early dispensing of the
fabric softener which could stain clothes.
Close the dispenser drawer slowly.
• Do not leave the fabric softener in the detergent
drawer for more than 2 days.
(Fabric softener could be harden)
• Softener will automatically be added during
the last rinse cycle.
• Do not open the drawer when water is supplied.
• Solvents(benzene, etc) should not be used.
NOTE
• Do not pour fabric softener directly on the clothes.
29
Adding detergent
‹Detergent dosage
• Detergent should be used according to the instruction of the detergent manufacture.
• If too much detergent is used, too many suds can occur and this will decrease the washing
result or cause heavy load to the motor.
• It is recommended that you use powdered detergent for best results.
• If you wish to use liquid detergent follow guidelines provided by the detergent manufacturer.
• You can pour liquid detergent directly into the main detergent drawer if you are starting the
cycle immediately.
• Please do not use liquid detergent if you are using 'Time Delay ' as the liquid may harden,
or if you have selected 'Pre Wash‘.
• If too many suds occur, please reduce the detergent amount.
• Detergent usage may need to be adjusted for water temperature, water hardness, size and
soil level of the load. For best results, avoid oversudsing.
WARNING
• Do not let the detergent harden.
Doing so may lead to blockages, poor rinse performance or bad odor.
NOTE
• Full load : according to manufacturer’s recommendation.
• Part load : 3/4 of the normal amount.
• Minimum load : 1/2 of full load.
• Detergent is flushed from the dispenser at the beginning of the cycle.
‹Adding water softener
• A water softener, such as Anti-limescale (e.g.
Calgon) can be used to cut down on the use of
detergent in extremely hard water areas.
Dispense according to the amount specified on
the packaging. First add detergent and then the
water softener.
• Use the quantity of detergent as for soft water.
‹Using tablet
1. Open the door and put tablets into the drum.
2. Load the laundry into the drum and close the
door.
30
Maintenance
• Before cleaning the washer interior, unplug the electrical power cord to avoid electrical
shock hazards.
• Turn off the stopcock if the machine is to be left for any length of time (e.g. holiday),
especially if there is no floor drain(gully) in the immediate vicinity.
The water inlet filter
•"
" icon will be displayed on the control panel when water does not enter the
detergent drawer.
• If water is very hard or contains traces of lime deposit, the water inlet filter may become
clogged.
It is therefore a good idea to clean it from time to time.
1. Turn off the water tap.
2. Unscrew the water inlet hose.
3. Clean the filter using a hard bristle brush.
4. Refit and tighten up the inlet hose.
31
Maintenance
The drain pump filter
• The drain filter collects threads and small objects left in the laundry.
Check regularly that the filter is clean to ensure smooth running of your machine.
CAUTION
• First drain using the drain hose and then open the pump filter to remove any threads or
objects. Be careful when draining if the water is hot.
• Allow the water to cool down before cleaning the drain pump, carrying out emergency
emptying or opening the door in an emergency.
1. Open the lower cover cap.
Pull out the hose.
2
Container to
collect the
drained water.
2. Unplug the drain plug first to remove any
remaining water.
Open the filter cap by turning to the left.
1
3. Remove any extraneous matter from the pump
filter.
4. After cleaning, carefully refit the cap by slowly
turning it clockwise and insert the drain plug.
5. Close the lower cover cap.
If water leaks from the cover after refitting the
filter cap. Repeat steps 1 and 2 and Refit the
filter cap as it may be cross threaded.
32
Maintenance
Dispenser drawer
• After a while, detergents and fabric softeners leave a deposit in the drawer.
• It should be cleaned from time to time with a jet of running water.
• If necessary it can be removed completely from the machine by pressing the catch
downwards and by pulling it out.
• To facilitate cleaning, the upper part of the fabric softener compartment can be removed.
1. Pull out the dispenser drawer.
2. Clean the dispenser drawer under water.
3. Clean inside the recess with an old toothbrush.
4. Insert the dispenser drawer.
33
Maintenance
The washing drum
• If you live in a hard water area, limescale may build up continuously in places where it
cannot be seen and thus not easily removed. Over time the build up of scale clogs
appliances, and if it is not kept in check these may have to be replaced.
• Although the washing drum is made of Stainless steel, specks of rust can be caused by
small metal articles (paper clips, safety pins) which have been left in the drum.
• The washing drum should be cleaned from time to time.
• If you use descaling agents, dyes or bleaches, make sure they are suitable for washing
machine use.
• Descaler may contain chemicals that may damage part of your washing machine.
• Remove any spots with a stainless steel cleaning agent.
• Never use steel wool.
■ Cleaning your washer
‹Exterior
• Proper care of your washer can extend its life.
• The outside of the machine can be cleaned with warm water and a neutral non abrasive
household detergent.
• Immediately wipe off any spills. Wipe with damp cloth.
• Try not to hit surface with sharp objects.
• Do not use methylated spirits, diluents or similar products.
‹Interior
• Dry around the washer door opening, flexible gasket and door glass.
• Run washer through a complete cycle using hot water.
• Repeat process if necessary.
NOTE
• To remove hard water deposits, use only cleaners labelled washer safe.
■ Cold conditions
If the washer is stored in an area where freezing may occur or moved in freezing
temperatures, follow these instructions to prevent damage to the washer:
• Turn off water supply tap.
• Disconnect hoses from water supply and drain water from hoses.
• Plug electrical cord into a properly grounded electrical outlet.
• Add 1gallon (3.8L) of nontoxic recreational vehicle(RV) antifreeze into an empty wash
drum. Close the door.
• Set spin cycle and let washer spin for 1minute to drain out all water. Not all of the RV
antifreeze will be expelled.
• Unplug electrical power cord, dry the drum interior, and close the door.
• Remove dispenser drawer, drain and dry excess water from the compartments.
• Store washer in an upright position.
• To remove antifreeze from washer after storage, run empty washer through a complete
cycle using detergent. Do not add wash load.
34
Troubleshooting guide
• This washing machine is equipped with automatic safety functions which detect and
diagnose faults at an early stage and react appropriately.
When the machine does not function properly or does not function at all, check the
following points before you contact your service provider.
Diagnosing Problem
Symptom
Possible Cause
Solution
Rattling and
clanking noise
• Foreign objects such as coins or
safety pins maybe in drum or
pump.
Stop washer, check drum and drain
filter.
If noise continues after washer
is restarted, call your authorised
service centre.
Thumping sound
• Heavy wash loads may produce a
thumping sound. This is usually
normal.
If sound continues, washer is
probably out of balance. Stop and
redistribute wash load.
Vibrating noise
• Have all the transit bolts and
packing been removed?
• Are all the feet resting firmly on
the ground?
If not removed during installation,
refer to Installation guide for removing
transit bolts.
Wash load may be unevenly
distributed in drum. Stop washer and
rearrange wash load.
Water leaks.
• Fill hoses or drain hose are loose
at tap or washer.
Check and tighten hose connections.
• House drain pipes are clogged.
Unclog drain pipe. Contact plumber
if necessary.
Too much detergent or unsuitable
detergent may cause excessive
foaming which may result in water
leaks.
Oversudsing
Water does not enter
washer or it enters
slowly
Water in the washer
does not drain or
drains slowly.
• Water supply is not adequate in
area.
Check another tap in the house.
• Water supply tap is not completely Fully open tap.
open.
• Water inlet hose(s) are kinked.
Straighten hose.
• The filter of the inlet hose(s)
clogged.
Check the filter of the inlet hose.
• Drain hose is kinked or clogged.
Clean and straighten the drain hose.
• The drain filter is clogged.
Clean the drain filter.
35
Troubleshooting guide
Symptom
Washer does not
start
Washer will not
spin
Possible Cause
Solution
• Electrical power cord may not be
plugged in or connection may be
loose.
Make sure plug fits tightly in wall
outlet.
• House fuse blown, circuit breaker
tripped,or a power outage has
occurred.
Reset circuit breaker or replace
fuse. Do not increase fuse capacity.
If problem is a circuit overload, have
it corrected by a qualified electrician.
• Water supply tap is not turned on.
Turn on water supply tap.
• Check that the door is firmly shut.
Close the door and press the
Start/Pause button. After pressing
the Start/Pause button, it may take a
few moments before the washer
begins to spin. The door must be
locked before spin can be achieved.
Add 1 or 2 similar items to help
balance the load. Rearrange load to
allow proper spinning.
Door does not
open
Once machine has started, the door
cannot be opened for safety
reasons. Check if the "Door Lock"
icon is illuminated. You can safely
open the door after the "Door Lock"
icon turns off.
Wash cycle time
delayed
The washing time may vary by the
amount of laundry, water pressure,
water temperature and other usage
conditions.
If an imbalance is detected or if the
suds removing programme is on, the
wash time shall be increased.
Fabric softener
overflow
• Too much softener may cause an
overflow.
Close the dispenser drawer slowly.
Do not open the drawer during the
wash cycle.
Softeners
dispensed too
early
Dry problem
36
Follow softener guidelines to ensure
appropriate amount is used.
Do not exceed the maximum fill line.
• Does not dry
Do not overload.
Check that the washer is draining
properly to extract adequate water
from the load.
Clothes load is too small to tumble
property. Add a few towels.
Troubleshooting guide
Error Messages
Symptom
Possible Cause
Solution
• Water supply is not adequate in area.
• Water supply taps are not completely open.
• Water inlet hose(s) are kinked.
• The filter of the inlet hose(s) are clogged.
Check another tap in the house.
Fully open tap.
Straighten hose(s).
Check the filter of the inlet hose.
• Drain hose is kinked or clogged.
• The drain filter is clogged.
Clean and straighten the drain hose.
Clean the drain filter.
• Load is too small.
• Load is out of balance.
• The appliance has an imbalance detection
and correction system. If individual heavy
articles are loaded (ex. bath mat, bath robe,
etc.) this system may stop spinning or even
interrupt the spin cycle altogether.
• If the laundry is still too wet at the end of the
cycle, add smaller articles of laundry to
balance the load and repeat the spin cycle.
Add 1 or 2 similar items to help
balance the load.
Rearrange load to allow proper
spinning.
• Ensure door is not open.
Close the door completely.
If “
” is not released, call for
service.
Unplug the power plug and call for
service.
• Water overfills due to the faulty water valve. Close the water tap.
Unplug the power plug.
Call for service.
• Water level sensor has malfunctioned.
• Over load in motor.
Allow the washer to stand for 30
minutes to allow the motor to cool;
then restart the cycle.
• The washer experienced a power failure.
Restart the cycle.
• Water leaks.
Call for service.
• Check water supply.
Turn the tap on. If “
” is not
released, unplug power plug and call
for service.
37
Troubleshooting guide
NOTE
• SMARTDIAGNOSIS™ function is available only for the products with a SMARTDIAGNOSIS™ mark.
In case of a mobile phone with static option, the SMARTDIAGNOSIS™ function might not operate.
Using SMARTDIAGNOSIS™
• Only use this feature when instructed to do so by the call center.
The transmission sounds similar to a fax machine, and so has no meaning except to the call
center.
• SMARTDIAGNOSIS™ cannot be activated if the washer does not power up.
If this happens, then troubleshooting must be done without SMARTDIAGNOSIS™.
If you experience problems with your washer, call to Customer information center.
Follow the call center agent's instructions, and do the following steps when requested:
1. Press the Power button to turn on the washer. Do not
press any other buttons or turn the cycle selector knob.
2. When instructed to do so by the call center, place the
mouthpiece of your phone very close to the Power button.
Max. 10 mm
3. Touch and hold the “Temp.” button for three seconds, while holding the phone mouthpiece to the
icon or Power button.
4. Keep the phone in place until the tone transmission has finished.
This takes about 6 seconds, and the display will count down the time.
• For best results, do not move the phone while the tones are being transmitted.
• If the call center agent is not able to get an accurate recording of the data, you may be asked
to try again.
• Pressing the Power button during the transmission will shut off the SMARTDIAGNOSIS™.
5. Once the countdown is over and the tones have stopped, resume your conversation with the call
center agent, who will then be able to assist you using the information transmitted for analysis at
the call to Customer information center.
• Smart Diagnosis is a troubleshooting feature designed to assist, not replace, the traditional method of
troubleshooting through service calls. The effectiveness of this feature depends upon various factors,
including, but not limited to, the reception of the cellular phone being used for transmission, any external
noise that may be present during the transmission, and the acoustics of the room where the machine is
located.
Accordingly, LG does not guarantee that Smart Diagnosis would accurately troubleshoot any given issue.
38
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