USER MANUAL

USER MANUAL
www.belair.in
Belair Travel & Cargo Pvt. Ltd.
712, Kailash Building,
26, K.G. Marg, Connaught Place,
New Delhi-110001
T: +91-11-4302-0099
F: + 91-11-23328288
USER MANUAL
TABLE OF CONTENTS
1.0 COMPANY PROFILE ......................................................................................................................................................... 04
2.0 Online B2B Travel Solution………………………………………………………………………………………………………………………………………06
2.1 Feature:
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2.2 Additional Features:
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2.3 Advantages:
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3.0 WELCOME PAGE................................................................................................................................................................ 8
3.1 Introduction - Header Links:
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3.2 Introduction - Footer Links :
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4.0 REGISTRATION ................................................................................................................................................................ 10
4.1 Registration Form:
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4.2 Registration Completed:
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4.3 After Registration E-mail Confrimation:
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4.4 After Activation E-mail:
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4.5 Sign-in to the system:
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5.0 BOOKING PROCESS ......................................................................................................................................................... 15
5.1 Flights Search Form Domestic Return:
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5.2 Booking a Flight Domestic:
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5.3 Flight Fare Breakup Domestic:
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5.4 Flight Search Form International Multi-City: -
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5.5 Booking a Flight International:
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5.6 Flight Fare Breakup International:
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6.0 MY ACCOUNT .................................................................................................................................................................. 21
6.1 Manage Carts:
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6.1.1 Manage Carts Air Filter
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6.1.2 Manage Carts Filters
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6.1.3 Status of the booking
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6.1.4 Send Email or SMS
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Created by - Belair Travel & Cargo Pvt. Ltd.
Version 1.0
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USER MANUAL
6.2 View Accounts:
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6.2.1 Standard Display - View Accounts
6.2.2 Search Accounts Result
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6.3.2 Search Amendments Result
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6.3 Manage Amendments:
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6.3.1 Search Amendments
6.4 Manage User:
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6.4.1 Staff Registration -
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6.4.2 Users / Staff account details retrieval Method
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6.4.3 Staff Details
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6.8.1 Air Sales
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6.8.2 Air Routes
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6.8.3 Air Coupon Sales -
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6.8.4 Detailed Travel
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6.8.5 Missed Savings
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6.8.6 Planned Trip
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6.8.7 Sales Chart
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6.9.2 Air Amendments -
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6.9.3 Fund Transfer
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6.9.4 Balance Update
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6.9.5 Reseller Balance -
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6.5 Manage Markups:
6.5.1 Airline Wise Markup
6.6 View Deal Sheet:
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6.6.1 View Commercial
6.7 Manage Account:
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6.8 View Sales Report:
6.9 View Accounts Reports:
6.9.1 Air Bookings
7.0 PAYMENT ........................................................................................................................................................................ 46
8.0 CONTACT US.................................................................................................................................................................... 47
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USER MANUAL
Sect.1.0-Company Profile
COMPANY PROFILE
REGISTRATION
FREE
FREE
Belair - a brand synonymous with the Travel industry is widely acknowledged as a leading Airline Consolidator
cum Wholesaler in India. Incepted in 1972, Belair Group draws its inspiration from Mr. Pawan S. Jain, a
seasoned professional/entrepreneur with over 37 years in the Travel & Freight business. Among the notable
milestones is the 28 years of successful association with Lufthansa German Airline as General Sales Agent.
Belair currently manages a diversified portfolio of business verticals - Online B2C and B2B Travel services,
Hotels, Inbound and Outbound Tours, Car Rental, Cargo, Freight Forwarding and Custom Clearing. The Group
commands an enviable market share in the Travel trade industry being one of the top 10 airline consolidators
in India.
Business Verticals:
Online B2B Travel Solution – Agents & Franchisee
Airline Tickets Consolidation
Hotel Reservation
Holidays
Car Rentals
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USER MANUAL
Sect.1.0-Company Profile
www.belair.in
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USER MANUAL
Sect.2.0-Online B2B Travel Solution
Online - B2B Travel Solutions
Belair Group's airline consolidation business largely being managed by its own Belair Ticket Center since 1972 now
incorporates cutting edge Travel Technology to offer a B2B Travel portal www.belair.in. Targeted mainly to empower the
Travel agents to develop into professional Online Travel Agents and sell tickets on International, Domestic and low cost
(LCC) flights in India.
www.belair.in offers the Travel agents facility to Look, Book & Sell on a 24X7 basis. Travel reservations, issuance of Air
tickets & hotel vouchers with individual user logo are some of the agent friendly features of the portal. The online
system also offers the dynamic ability to book with simple graphic commands or on GDS/CRS, with cryptic commands.
2.1 Features:
Online Travel Reservation System(OTRS)
Net & Published Fares
Round Trip and One way fares
Air Fares with confirmed seats
International wait list options
Monitor your bookings
Cancel your bookings
Add your own markup & profit
Check your own account online
2.2 Additional Features:
Print Air-tickets with you agency logo
Issue Hotel Vouchers with your logo
Low investment
Credit card payment option
2.3 Advantages:
Transparency on Fares & Taxes
Competitive pricing
Travel Agent Support
Monitor your bookings Online
Passport & Visa Validity updates
Multi-user Admin. module
Call Centre support
Check your bookings Online
Check accounts online
Automated Invoice
Secured Credit-Debit cards facility
Generate your own MIS reports
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USER MANUAL
www.belair.in
Log
on to
www.belair.in
&
open the
Welcome Page
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USER MANUAL
Sect.3.0-Welcome Page
WELCOME PAGE
When you enter the URL: http://www.belair.in/ the Welcome page will display as shown above.
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USER MANUAL
Sect.3.0-Welcome Page
3.1 Introduction - Header Links:
Agents Services no.
Print E Ticket with Cart
reference no. (Booking
Reference)
Department wise contact
details
3.2 Introduction - Footer Links :
Click for API and White label Solutions
Click here to know the Booking process
Click here to know the Affiliations/Awards
Click here for Payment Acceptance options
With our Bank details for On-line Fund & Cash transfer
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USER MANUAL
Sect.4.0-Registration
REGISTRATION
Become an On-line B2B Travel Agent
Open URL http://www.belair.in.
The home page displayed as shown below.
Click on the Register link to
sign up
Registered members login
here
Change password by
clicking on the link here
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USER MANUAL
Sect.4.0-Registration
4.1 Registration Form:
Fill the “Registration Form” with all relevant details .
Your account will be activated by Belair.
Ensure that the check box is
clicked
Click on the link Register Me
to submit the registration
details
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USER MANUAL
Sect.4.0-Registration
4.2 Registration Completed:
After registration, Confirmation will be displayed, on the computer screen as below:
Registration message will display here
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USER MANUAL
Sect.4.0-Registration
4.3 After Registration E-mail Confrimation:
Sample of system generated message after completion of registration received by agent in his E-mail :
Note: Your account will be activated after reviewing the details.
4.4 After Activation E-mail:
Sample of system generated message after registration received by agent in his E-mail with Login Credentials:
Your Account Status is now enabled for sign in.
After receiving this activation mail, you are able to logon to “OPEN” your account.
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USER MANUAL
Sect.4.0-Registration
4.5 Sign-in to the system:
To log-in, agents need to enter their username i.e. email address and password, which was received by you after
registration.
Select Agent
User Name
Log into the account
with the Email Address
and Password and
click on Sign-in
Note: You may reset your password by clicking on the “Reset my password”
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USER MANUAL
Sect.5.0-Booking Process
BOOKING PROCESS
5.1 Flights Search Form Domestic Return:
Select Flight (Domestic)
Select Sector/ Journey (One way/Return)
Select Departure/Return Date
Select Number of passenger
Select Class (Business/Economy)
Select Preferred Airlines
Select to Search the Flight
Note:
After clicking on “Search for Flights” button, it will search only for the available flights, for the selected route,
and dates.
The next screen will display the flights available with fares and fare rules for the select destination
Select your desired flight according to price range or your preference (LCC/GDS)
View all the flights starting with cheapest fare to highest fare available with confirmed seats.
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USER MANUAL
Sect.5.0-Booking Process
5.2 Booking a Flight Domestic:
Standard Display of the Flight Search Result:
Select the flight by clicking on the button as shown above.
To book the ticket, click on ‘Book Flights’ button.
(Fare Rules are available next to the Fare, on clicking "F" and Non-refundable Tickets and indicated by "N" next
to the fare.)
Fill the passenger details like: Name, Number, Frequent Flyer Number etc. in the form given below fare breakup.
Make the payment by clicking on proceed button.
Tickets are issued online & sent by email.
E-Tickets are sent by email and also details by SMS.
Tickets are issued automatically without any intervention by Belair.
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USER MANUAL
Sect.5.0-Booking Process
5.3 Flight Fare Breakup Domestic:
After successful payment either from your deposit or Card payment, the airline PNR number will be generated
along with your Belair Cart No.
You will receive message about PNR number on your mobile and Email- Id.
The Passenger also receives the SMS with the Airlines PNR No. if you have entered his mobile no. while making
the booking.
You can print the ticket by selecting ‘Print E-Ticket’ on top right side of the page.
You may also send a copy of the ticket to another email address, if you desire.
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USER MANUAL
Sect.5.0-Booking Process
5.4 Flight Search Form International Multi-City:
Select Flight (International)
Select Sector (One way/Return/Multi-City)
Select Destination Leaving From & Going To
(from origin city to destination city)
Select Departure Date
(select preferred time if any*)
Select No. of Passenger
Select Class (Business/Economy)
Select Preferred Airline (if any*)
Select to Search the Flight
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USER MANUAL
Sect.5.0-Booking Process
Note:
After clicking on “Search for Flights” button, it will search only for the available flights, for the selected route,
and dates.
The next screen will display the flights available with fares and fare rules for the select destination
Select your desired flight according to price range or your preference (LCC/GDS)
View all the flights starting with cheapest fare to highest fare available with confirmed seats.
5.5 Booking a Flight International:
Standard Display of the international Flight Search Result:
Book the flight by clicking on the button as shown above.
(Fare Rules are available next to the Fare, on clicking "F" and Non-refundable Tickets and indicated by "N" next
to the fare.)
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USER MANUAL
Sect.5.0-Booking Process
Fill the passenger details like: Name, Number, Frequent Flyer Number etc. in the form given below fare breakup.
Make the payment by clicking on proceed button.
Tickets are issued online & sent by email.
E-Tickets are sent by email and also details by SMS.
Tickets are issued automatically without any intervention by Belair.
5.6 Flight Fare Breakup International:
After successful payment either from your deposit or Card payment, the airline PNR number will be generated
along with your Belair Cart No.
You will receive message about PNR number on your mobile and Email- Id.
The Passenger also receives the SMS with the Airlines PNR No. if you have entered his mobile no. while making
the booking.
You can print the ticket by selecting ‘Print E-Ticket’ on top right side of the page.
You may also send a copy of the ticket to another email address, if you desire.
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USER MANUAL
Sect.6.0-My Account
MY ACCOUNT
Below are the sections under “MY ACCOUNT”
6.1 Manage Carts
6.2 View Accounts
6.3 Manage Amendments
6.4 Manage Users
6.5 Manage Markups
6.6 View Deal Sheet
6.7 Manage Account
6.8 View Sales Report
6.9 View Accounts Report
Click on “My Account”
to manage bookings,
cancellations, markups
and reports
Your balance status
Will display here
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USER MANUAL
Sect.6.0-My Account
6.1 Manage Carts:
Click on “Manage Carts” to search bookings and to do Amendments.
Type Cart Number in the box and retrieve cart.
OR
Search cart by selecting Airline / Booking Status / Booking Date.
Type the cart no. in the
box and click on
Retrieve Cart
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USER MANUAL
Sect.6.0-My Account
6.1.1 Manage Carts Air Filter
Click on the drop down to
Search Cart
Use Air filters to search for carts with specific Airlines.
Enter the Airline PNR or GDS PNR or Ticket No. or Passenger Name.
Note: Select the booking period to retrieve the carts.
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USER MANUAL
Sect.6.0-My Account
6.1.2 Manage Carts Filters
Click the drop down to view the
Cart Filters.
You may select Booking, Approval, and Payment Status to search your cart.
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USER MANUAL
Sect.6.0-My Account
6.1.3 Status of the booking:
Click on ‘View Cart Status’ to see
the booking status.
Click to retrieve the
Customer Invoice
Click to retrieve the
Agent Invoice.
Select options for Changes,
Reschedule and Cancellation.
Click on ‘Amend Selected’ to
change the status of the ticket
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USER MANUAL
Sect.6.0-My Account
6.1.4 Send Email or SMS
Send the amended details to customer
through Email
Send the amended details to customer
through SMS
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USER MANUAL
Sect.6.0-My Account
6.2 View Accounts:
View your account Deposit, Balance update, Refund update etc.
Click here to view your Account
Report
6.2.1 Standard Display - View Accounts:
Select date from here & Click
the Search Account button
Select the date to view the account report, and click on “Search Account” boutton.
Note:
Download the Accounts Report by clicking on the link “Download BTA”.
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USER MANUAL
Sect.6.0-My Account
6.2.2 Search Accounts Result
The amount paid as advance credit is shown as a credit balance on agent's login.
Agents on logging in to the system, is able to view the available credit, including deposit and refund credit.
Agents can view the transactions with all relevant details.
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USER MANUAL
Sect.6.0-My Account
6.3 Manage Amendments
See Amendments you have made into various bookings.
Click here to view
Amendments
6.3.1 Search Amendments
Click here to select
your cart status
Click here to select
amendment type
To view Amendments:
Select the Status of Cart as indicated above
Type of Amendment and date.
Click on “Search Amendment” button.
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USER MANUAL
Sect.6.0-My Account
6.3.2 Search Amendments Result
Click the Drop Down & select the
date from here.
Created by - Belair Travel & Cargo Pvt. Ltd.
Version 1.0
Click here to search
Amendment
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USER MANUAL
Sect.6.0-My Account
6.4 Manage User
Click here to select
Manage User
You can add your staff as a system user and can give authorization according to their job profile like: Account
Department staff can only be authorized to check the payment details, balance in the account etc.
6.4.1 Staff Registration
Enter the Name, Email
and Mobile number of
the new user. Click on
Add User to register
the new user.
Click here to Add user
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USER MANUAL
Sect.6.0-My Account
6.4.2 Users / Staff account details retrieval
Method:
You have to provide first 3 letters of your staff name.
Full Name will automatically pop up
You have to select and click on retrieve user.
All the staff details are shown.
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USER MANUAL
Sect.6.0-My Account
6.4.3 Staff Details
Enter the Name or ID here
Click here to view User
Result
Note : Enter the Name or ID and click on Retrieve User link as showing above.
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USER MANUAL
Sect.6.0-My Account
6.5 Manage Markups:
You can add your own markup
Commission to the display fares in order to earn more on the actual amount.
Enter the Markup Rate
To put the fixed markup use
these fields
It will raise fares up to limit amount
as you desire to add to display fares
Example:
Fare
Value
Markup Rate (In Times)
Process
Final Fare After Markup
Basic
100
1
100 + 1 x 100
200
Tax
4000
0.5
4000 + 0.5 x 4000
6000
Booking Fee
50
1.5
50 + 1.5 x 50
125
6.5.1 Airline Wise Markup
For particular airlines
you can add markup.
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USER MANUAL
Sect.6.0-My Account
6.6 View Deal Sheet
You can view the domestic and international deal after click the “View Deal Sheet”.
Click here to view
Deal Sheet
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USER MANUAL
Sect.6.0-My Account
6.6.1 View Commercial
After clicked the View Deal Sheet, you can view the Domestic and International Deal as shown below.
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USER MANUAL
Sect.6.0-My Account
6.7 Manage Account:
You can add your agency logo which will print on the E-ticket generated by you.
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USER MANUAL
Sect.6.0-My Account
6.8 View Sales Report:
This will display the sales reports. Use filters to generate different reports type :
6.8.1 Air Sales- As shown below:-
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USER MANUAL
Sect.6.0-My Account
6.8.2 Air Routes- As shown below :-
6.8.3 Air Coupon Sales- As shown below :-
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USER MANUAL
Sect.6.0-My Account
6.8.4 Detailed Travel- As shown below :-
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USER MANUAL
Sect.6.0-My Account
6.8.5 Missed Savings- As shown below :-
6.8.6 Planned Trip- As shown below :-
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USER MANUAL
Sect.6.0-My Account
6.8.7 Sales Chart- As shown below :-
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USER MANUAL
Sect.6.0-My Account
6.9 View Accounts Reports:
This report displays the account report by certain reporting criteria like: Air Bookings, Air Amendments, fund
transfer, balance update, reseller balance.
Choose the type of report, select date from and to and click the Download Excel Button as showing below.
6.9.1 Air Bookings- As shown below :-
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USER MANUAL
Sect.6.0-My Account
6.9.2 Air Amendments- As shown below :-
6.9.3 Fund Transfer- As shown below :-
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USER MANUAL
Sect.6.0-My Account
6.9.4 Balance Update- As shown below :-
6.9.5 Reseller Balance- As shown below :-
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USER MANUAL
Sect.7.0-Payment
PAYMENT
Payment can be made by cheque, cash or bank drafts or by on-line bank transfers to any one of our banks with
over 5000 branches in India or abroad.
Bank Transfer charges are borne by the agent or customer.
Bank Transfers Online are only in INR.
Electronic fund transfer to our Bank (RTGS), NEFT, Net Banking, Credit Card.
(Master Visa Credit / Debit Card are charged on the 3-D secured Payment gateway and are "Verified by Visa /
Master Card secured code".)
Account No: 07088300000027
HDFC Bank
DCM Building, 16 Barakhamba Road,
New Delhi - 110 001
IFSC CODE-RTGS/NEFT: HDFC0000708 (within India)
MICR CODE: 110240096
SWIFT CODE: HDFCINBBDEL
Account No: 0418835222
City Bank
124 Jeevan Bharti, Connaught Circus,
New Delhi - 110 001
IFSC CODE-RTGS/NEFT: CITI0000002 (with in India)
MICR CODE: 110037002
SWIFT CODE: CITIINBX
Account No: 31353763903
State Bank of India
23 Himalaya House, KG Marg
New Delhi - 110 001
IFSC CODE-RTGS/NEFT: SBIN0005943 (with in India)
MICR CODE: 110002062
SWIFT CODE: SBINBB373
Account No: 007010200061685
Axis Bank
Statesman House, 148 Barakhamba Road
New Delhi - 110 001
IFSC CODE-RTGS/NEFT: UTIB0000007 (within India)
MICR CODE: 110211002
SWIFT CODE: AXISINBB066
Account No: 013684100000034
Yes Bank
56 Janpath, Connaught Place
New Delhi - 110 001
IFSC CODE-RTGS/NEFT: YESB000136 (with in India)
MICR CODE: 110532031
SWIFT CODE: YESBINBB
Account No: 0147101000000061
Dhanlaxmi Bank
H 17, Gobind Mansion, Connaught Place,
New Delhi - 110 001
IFSC CODE-RTGS/NEFT: DLXB0000147 (within India) MICR
CODE: 110048002
Created by - Belair Travel & Cargo Pvt. Ltd.
Version 1.0
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09-07-2011
USER MANUAL
Sect.8.0-Contact Us
CONTACT US
Agents Support:
+91-11-43020099, +91-9313223646
sales@belair.in
Travel Counsellor
arun.mishra@belair.in
Arun Mishra
Technical Support:
+91-9899886983
B2B Sales, API & White Label Solution:
+91-11-43020002
marketing@belair.in
Jayajit Dey
accounts1@belair.in
Neeraj Sharma
Accounts:
+91-11-43020004, +91-9350990415
Belair Travel & Cargo (P) Ltd.
712, Kailash Building, 26, Kasturba Gandhi Marg, New Delhi-110001.
T: +91-11-43020099 F: +91-11-23328288
Created by - Belair Travel & Cargo Pvt. Ltd.
Version 1.0
47 | P a g e
09-07-2011
USER MANUAL
THANK YOU
www.belair.in
Created by - Belair Travel & Cargo Pvt. Ltd.
Version 1.0
48 | P a g e
09-07-2011
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