User Guide
RF20N6ASE
2
Contents
Brief introduction…………….........………….2
Important safety instructions…..........………2
Installing your new appliance……….............5
Description of the appliance……..........…….7
Display controls…………………............…...8
Using your appliance….....…....……………10
Helpful hints and tips……...……….............12
Cleaning and care………………….............13
Troubleshooting………………………..........14
Disposal of the appliance………….....…....15
Brief introduction
Thank you for your choosing Hisense
products. We are sure you will find the new
appliance a pleasure to use. Before you
start using the appliance, we recommend
that you read through this User Manual
carefully, which provides description of the
refrigerator functions and its usage in more
details.
● Please ensure that all people who are
using this appliance are familiar with its
operations and safety features recommended in this User Manual. It is important
that you install the appliance correctly and
follow the safety instructions.
● We recommend that you keep this user's
manual with the appliance for future
reference and retain it for future users.
● This
appliance is intended to be used in
household and similar applications such as:
-Kitchen area in shops, offices and other
working environments;
-Farmhouses, hotels, motels and Bed and
breakfast and other residential types of
environment;
-Catering and similar non-retail applications.
● If you feel that the appliance is not operating correctly, please refer to the troubleshooting page for most common problem. If
still in doubt contact the customer service
help line for assistance or to arrange a call
out by an authorized service engineer.
Important safety instructions
General safety and daily use
It is important to use your
appliance safely. We recommend
that you follow the guidelines
below.
● We recommend that you wait for 4 hours
before connecting the appliance to main
plug to allow the refrigerant to flow back into
the compressor. It is also recommend that
you let the fridge run for 3 hours before
storing any food inside.
● The packaging material is recyclable, and
marked with the recycling symbol . Adhere
to current local regulations when disposing
of packaging material.
● Do not use sharp-edge object or metal
instrument to remove the frost and ice, or
any frozen items from the freezer. This
might damage the tubing of the refrigerant
circuit and create leakage and risk of fire.
●Don't try to repair the appliance yourself. It
3
is dangerous to alter the specifications or
modify this product in any way. Any damage
to the power cord may cause short circuit,
fire or electric shock.
● Store any food in accordance with the
storage instructions from the manufacturer.
● Don't place a large amount of food directly
against the air outlet on the rear wall of both
the refrigerator and freezer compartment, as
it obstructs air circulation.
● Don't place hot items near the plastic
components of this appliance.
● Frozen food must not be refrozen once it
has been thawed out.
● Don't store bottled or canned drinks
(especially carbonated drinks) in the freezer
compartment. Bottles and cans may
explode.
● Any type of pressurised aerosol containers
with the "flammable" and or small flame
symbol should not be stored inside the
refrigerator or freezer since it may cause an
explosion.
● Don't consume ice popsicles or ice cubes
straight from the freezer as this can cause
frost burn to the mouth and lips.
● To avoid items falling and causing injury or
damage to the appliance, don’t overload the
door racks or store a large amount of food in
the crisper drawers.
● Do not touch frozen items when your
hands are wet. Your hands could freeze to
the items and cause the frost burn.
● Don’t use mechanical devices or other
means to accelerate the defrosting process,
unless they are approved by the manufacturer.
● If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similarly qualified persons in order
to avoid a hazard.
●When disposing of the appliance, do so
only at an authorized waste disposal center.
Don’t expose to flame.
Safety for children and infirm persons
This appliance can be used by
children aged from 8 years and
above and persons with educed
physical, sensory or mental capabilities or
lack of experience and knowledge if they
have been given supervision or instruction
concerning use of the appliance in a safe
way and understand the hazards involved.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be
made by children without supervision.
● Keep all packaging away from children to
avoid risk of suffocation.
● Protect children from being scalded by
touching the very hot compressor at the rear
bottom of appliance.
● Don't place items on top of the appliance
as this could cause injury should they fall off.
● Never allow children to play with the
appliance by hanging or standing over or on
the doors, racks, shelves and drawers etc.
Safety about electricity
To avoid the risks that are always
present when using an electric
appliance, we recommend that
you pay attention to the instructions about
electricity below.
● We recommend after you unpack the
appliance and check through the appliance.
Should any damage be evident, don't plug in
the appliance but contact the shop
immediately from which you purchased it.
Keep all packing materials in this case.
● The appliance must be applied with single
phase alternating current of 115V/60Hz.
● The mains plug must be accessible when
the appliance is installed.
●Make sure that the appliance is grounded
properly. If still in doubt, call a qualified
registered electrician.
● If the fitted plug is not suitable for your
socket outlets, it should be cut off and
carefully disposed of. To avoid a possible
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shock hazard, do not insert the discarded
plug into a socket. If in doubt contact a
qualified, registered electrician.
● Do not use extension cords or multiple
sockets which could cause overloading of
wiring circuits and could cause a fire.
● Always plug your appliance into its own
individual electrical socket which has a
voltage rating that matched the rating plate.
●Make sure that the plug is not squashed or
damaged. Otherwise, it may cause short
circuit, electric shock or overheat and even
cause a fire.
● Don’t insert the mains plug if the socket is
loose, there is a risk of electric shock or fire.
● Switch off the appliance and disconnect it
from the mains power before you clean or
move it.
● Never unplug the appliance by pulling on
the electrical cord. Always grip the plug
firmly and pull straight out from the socket to
prevent damaging the power cord.
● Don’t use the appliance without the light
cover of interior lighting.
● Any electrical component must be replaced or repaired by a qualified electrician or
authorized service engineer. Only genuine
spares should be used.
●Don’t use electrical appliances (such as
ice cream makers) inside the food storage
compartments of the appliance, unless they
are approved by the manufacturer.
● If the LED light uncovered, do not look
direct into with an optical instruments to
avoid eye injuries. If it is not functioning
correctly, consult aqualified, registered
electrician .
The refrigerant and risk of fire
The appliance contains a small quantity of
refrigerant (R600a) in the refrigerant circuit.
● The iso-butane (R600a) refrigerant,
is
environmentally friendly but flammable,
ensure that tubing of the refrigerant circuit is
not damaged during transportation and
installation to avoid risk of fire caused by
leaking refrigerant.
Caution!
Keep away burning candles,
lamps and other items with naked
flames and sources of ignition
from the appliance and ventilate the room
thoroughly to avoid the risk of fire and eye
injury in the case of any leakage of
refrigerant (R600a).
● Do not
store products which contain
flammable propellants (e.g. spray cans) or
explosive substances in the appliance.
6
Adjusting the door handle
Ventilation of appliance
Before you use the appliance, please check
the refrigerator handles. If the handles are
loose, please adjust them by using an Allen
wrench in the clockwise direction until
handles are securely in place. Each one of
the handles is fitted with 2 screws.
In order to improve efficiency of the cooling
system and save energy, it is necessary to
maintain proper ventilation around the
appliance for heat dissipation. For this
reason, sufficient space should be provided
around the refrigerator and the area should
be clear of any obstruction that affects the
air circulation.
6959/64″(1776mm)
2″(50mm)
Adjusting the doors
3″(76mm)
● Both
left and right doors are equipped with
adjustable axes, which are located in the
lower hinges.
● Before adjusting its doors, please ensure
that the refrigerator is level. Please review
the previous section on "Leveling
appliance". If you find the top of the doors
are uneven, insert the Allen wrench into the
hinge axis, and turn it clockwise to rise the
door or anticlockwise to lower the door, and
insert an E Ring into the gap.
E Ring
2″(50mm)
2″(50mm)
Suggestion: It is advisable leaving at least
3 inch(75mm) of clearance from the back of
appliance to the wall, and at least 2
inch(50mm) from top, and on both sides.
When positioned in a corner area, provide a
clear space at least 16 inch(406mm) on the
each hinge side to allow the doors to open
enough to enable the removal of drawers
and shelves. As shown in the following
diagram.
Adjustable part
3 0 1/8″(7 6 5mm)
2 3 5/8″( 600mm)
4 4 57/64″(1140mm)
35 3/4″( 9 0 8 mm)
Allen Wrench (Provided)
67 23/32″( 1720mm)
7
Description of the appliance
1 Cabinet
2121 Top cover
3 Vertical baffle guide block
41 Glass shelf
51 Upper rack
6 Lower rack
7 Fruit and vegetables crisper
8 Lower rack
9 Multifunctional room
10 Twistable ice tray (inside)
11 Serving tray
12
1 Rollers
13
2121 Adjustable bottom feet
14 Lower freezer drawer
15
1 Upper freezer drawer
16
1 Freezer LED light (inside)
17 Refrigerator door seal
18 Lower rack
19 Crisper cover
20
9 Upper rack
21 Egg tray (inside)
22 Rack cover
11
23
2121 Refrigerator LED light (inside)
24 Display board
25
1 Cold water dispenser
26
1 Handles
27 Freezer door
28 Refrigerator door
Note:Due to constant improvement of our products, your refrigerator may be slightly different
from the above illustration, but its functions and using methods remain the same.
Note:To get the best energy efficiency of this product, please place all shelves, drawers and
baskets on their original position as the illustration above.
11
The crisper, mounted on telescopic extension slides, is for storing vegetables and fruits.
You can adjust the humidity inside by using
the sliding block.
● The humidity control adjusts the airflow in
the crisper; higher airflow results in lower
humidity. Slide the humidity control to the
right in order to increase humidity.
●High humidity settings are recommended
for vegetables, while low humidity is suitable
for preservation of fruit.
● Follow these simple instructions to remove
the crisper chamber, or freezer drawer, for
cleaning. Empty the crisper chamber; pull it
out to fully open position. Lift the crisper
from the lateral slides. Push the slides fully
in to avoid damage when closing the door.
Using the refrigerator chamber
The refrigerator chamber is suitable for
storage of vegetable and fruits. Separate
packing of different foods is recommended
to avoid losing moisture or flavour
permeating into other foods.
Caution!
Never close doors while the shelves, crisper
and/or telescopic slides are extended. It may
damage the unit.
Caution
Do not allow babies or children go inside the
refrigerator, as they could injure themselves
or damage the refrigerator. Do not sit on the
freezer door. The door may break. Do not
allow children to climb into the freezer
basket.
If you remove the divider to clean the basket
bin, you must reinstall the divider after
cleaning to prevent children from getting
trapped inside the basket.
Twistable ice tray
● Twistable ice tray is placed in the upper
freezer drawer to make and store ice cubes.
1.Pull out the twistable ice tray from the
installation bracket.
2.Fill with drinking water below the maximum
level mark.
3.Place the filled ice tray back to the
bracket.
4.Await for around 3 hours, twist the knobs
clockwise and the ice will drop into the ice
box below.
Using the freezer drawer
Freezer drawer is suitable for storing food
required to be frozen, such as meat, ice
cream, etc.
To remove the freezer drawer pull it out fully,
tilt up the serving tray and lift it out, then
open the refrigerator doors to the maximum
angle and the lower freezer drawer can be
taken out, as shown in the following
pictures.
① Closing door
② Opening door
Lower freezer drawer
Serving tray
5. Ice cubes can be stored in the ice box, if
you need them, you can pull out the ice box
and take them out.
Note: If the ice tray is used for the first time
or has not been used for a long time, please
clean it before using.
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Helpful hints and tips
Energy saving tips
We recommend that you follow the tips
below to save energy.
●Try to avoid keeping the door open for long
periods in order to conserve energy.
● Ensure the appliance is away from any
sources of heat (Direct sunlight, electric
oven or cooker etc).
● Don't set the temperature colder than
necessary.
● Don't store warm food or evaporating
liquid in the appliance.
● Place the appliance in a well ventilated,
humidity free, room. Please refer to Installing
your new appliance chapter.
● View 1 under the “Description of the
appliance” section shows the correct
arrangement for the drawers, crisper and
shelves, do not adjust the combination as
this is designed to be the most energy
efficient configuration.
Hints for fresh food refrigeration
● Do not place hot food directly into the
refrigerator or freezer, the internal
temperature will increase resulting in the
compressor having to work harder and will
consume more energy.
● Do cover or wrap the food, particularly if it
has a strong flavor.
● Place
food properly so that air can
circulate freely around it.
Hints for refrigeration
● Meat (All Types) Wrap in polythene food:
wrap and place on the glass shelf above the
vegetable drawer. Always follow food
storage times and use by dates suggested
by manufacturers.
●Cooked food, cold dishes, etc.:
They should be covered and may be placed
on any shelf.
●Fruit and vegetables:
They should be stored in the special drawer
provided.
●Butter and cheese:
Should be wrapped in airtight foil or plastic
film wrap.
●Milk bottles:
Should have a lid and be stored in the door
racks.
Hints for freezing
● When first starting-up or after a period out
of use, let the appliance run at least 2 hours
on the higher settings before putting food in
the compartment.
● Prepare food in small portions to enable it
to be rapidly and completely frozen and to
make it possible to subsequently thaw only
the quantity required.
●Wrap up the food in aluminum foil or polyethylene food wraps which are airtight.
●Do not allow fresh,unfrozen food to touch
the food which is already frozen to avoid
temperature rise of the latter.
● Iced products,if consumed immediately
after removal from the freezer compartment,
will probably cause frost burns to the skin.
● It is recommended to label and date each
frozen package in order to keep track of the
storage time.
Hints for the storage of frozen food
● Ensure that frozen food has been stored
correctly by the food retailer
● Once defrosted,
food will deteriorate
rapidly and should not be re-frozen. Do not
exceed the storage period indicated by the
food manufacturer.
Switching off your appliance
If the appliance needs to be switched off for
an extended period, the following steps
should be taken to prevent mould on the
appliance.
1. Remove all food.
2. Remove the power plug from the mains
socket.
3.Clean and dry the interior thoroughly.
4.Ensure that all the doors are wedged open
slightly to allow air to circulate.
13
Cleaning and care
For hygienic reasons the appliance
(including exterior and interior accessories)
should be cleaned regularly at least every
two months.
Caution! The appliance must not be
connected to the mains during cleaning.
Danger of electrical shock! Before cleaning
switch the appliance off and remove the plug
from the mains socket.
Exterior cleaning
To maintain good appearance of your
appliance, you should clean it regularly.
-Wipe the digital panel and display panel
with a clean, soft cloth.
-Spray water onto the cleaning cloth instead
of spraying directly on the surface of the
appliance. This helps ensure an even
distribution of moisture to the surface.
-Clean the doors, handles and cabinet
surfaces with a mild detergent and then wipe
dry with a soft cloth.
Caution!
-Don't use sharp objects as they are likely to
scratch the surface.
-Don't use Thinner, Car detergent, Clorox,
ethereal oil, abrasive cleansers or organic
solvent such as Benzene for cleaning. They
may damage the surface of the appliance
and may cause fire.
Interior cleaning
● You should clean the appliance interior
regularly. It will be easier to clean when food
stocks are low. Wipe the inside of the fridge
freezer with a weak solution of bicarbonate
of soda, and then rinse with warm water
using a wrung-out sponge or cloth. Wipe
completely dry before replacing the shelves
and baskets.
Thoroughly dry all surfaces and removable
parts.
● Although
this appliance automatically
defrosts, a layer of frost may occur on the
freezer compartment's interior walls if the
freezer door is opened frequently or kept
open too long. If the frost is too thick,
choose a time when the supply of food
stocks are low and proceed as follows:
1.Remove existing food and accessories
baskets, unplug the appliance from the
mains power and leave the doors open.
Ventilate the room thoroughly to accelerate
the thawing process.
2.When defrosting is completed, clean your
freezer as described above.
Caution! Don't use sharp objects to remove
frost from the freezer compartment. Only
after the interior is completely dry should the
appliance be switched back on and plugged
back into the mains socket.
Door seals cleaning
Take care to keep door seals clean. Sticky
food and drinks can cause seals to stick to
the cabinet and tear when you open the
door. Wash seal with a mild detergent and
warm water. Rinse and dry it thoroughly after
cleaning.
Caution! Only after the door seals are
completely dry should the appliance be
powered on.
Warning!
The LED light must not be replaced by the
user! If the LED light is damaged, contact
the customer helpline for assistance.
14
Troubleshooting
If you experience a problem with your appliance or are concerned that the appliance is not
functioning correctly, you can carry out some easy checks before calling for service, please
see below. You can carry out some easy checks according to this section before calling for
service.
Warning! Don't try to repair the appliance yourself. If the problem persists after you have
made the checks mentioned below, contact a qualified electrician, authorized service engineer
or the shop where you purchased the product.
Possible cause & Solution
Problem
Appliance
is not
working
correctly
Check whether the power cord is plugged into the power outlet properly.
Check the fuse or circuit of your power supply, replace if necessary.
It is normal that the freezer is not operating during the automatic defrost
cycle, or for a short period of time after the appliance is switched on to
protect the compressor.
Odours from the compartments
The interior of the refrigerator may need to be cleaned.
Some food, containers or
wrapping cause odours.
The sounds below are quite normal:
●Compressor running noises.
●Air movement noise from the
small
fan
motor
in
the
freezer
compartment or other compartments.
●Gurgling sound similar to water boiling.
Noise from the appliance
● Popping noise during automatic defrosting.
●Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below and may need you
to check and take action:
The cabinet is not level.
The back of appliance touches the wall.
Bottles or containers fallen or rolling.
It is normal to frequently hear the sound of the motor, it will need to run
more when in following circumstances:
● Temperature setting is set colder than necessary
The motor runs continuously
● Large quantity of warm food has recently been stored within the
appliance.
●The temperature outside the appliance is too high.
●Doors are kept open for a long period.
●After your installing the appliance or it has been switched off for a long
time.
Check that the air outlets are not blocked by food and ensure food is
placed within the appliance to allow sufficient ventilation. Ensure that
A layer of frost occurs in
the compartment
door is fully closed. To remove the frost, please refer to “cleaning and
care” section.
15
Temperature inside is too
warm
insufficient clearance at the sides, back and top.
Temperature inside is too
cold
Doors
You may have left the doors open too long or too frequently; or the
doors are kept open by some obstacle; or the appliance is located with
can't be
closed
easily
Increase the temperature by following the "Display controls" chapter.
Check whether the top of the refrigerator is tilted back by 10-15mm to
allow the doors to self close, or if something inside is preventing the
doors from closing.
The water pan (located at the rear bottom of the cabinet) may not be
properly leveled, or the draining spout ( located underneath the top of
Water drips on the floor the compressor depot ) may not be properly positioned to direct water
into this pan, or the water spout is blocked. You may need to pull the
refrigerator away from the wall to check the pan and spout.
The LED light may be damaged. Refer to replace LED lights in
The light is not working
cleaning and care chapter.
The control system has disabled the lights due to the door being kept
open too long, closend
a reopens the door to reactivate the lights.
Check the door seal, and if it is necessary clean the rubber gasket seal
Doors does not open
smoothly
around the edges of the door using dish soap and warm water. Dirt and
grime can collect here and cause door stick to the fridge.
Disposal of the appliance
The refrigerator is built from reusable materials. It must be disposed of incompliance with
current local waste disposal regulations. The appliance contains a small quantity of refrigerant
(R600a) in the refrigerant circuit. For your safety please refer to the section of "the refrigerant
and risk of fire" in this Instruction Manual before scrapping the appliance. Please cut off the
power cord to make the refrigerator unusable and remove the door seal and lock. Please be
cautious of the cooling system and do not damage it by puncturing the refrigerant container
and/or bending the tubing, and/or scratching of the surface coating.
Correct Disposal of this product
This symbol on the product or in its packing indicates that this product may not
be treated as household waste. Instead, it should be taken to the appropriate
waste collection point for the recycling of electrical and electronic equipment.
By ensuring this product is disposed of correctly, you will help prevent potential
negative consequences for the environment and human health, which could
otherwise be caused by the inappropriate waste handling of this product. For
more detailed information about the recycling of this product, please contact
your local council your household waste disposal service, or the shop where
you purchased the product.
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