LANcom SCS User Manual_1311C

USER MANUAL
VERSION 1.02
Copyright © 2013 Innovative Electronic Designs, LLC. All Rights Reserved
If this document is distributed with software that includes an end user agreement,this document, as well as the software described in it, is furnished under license and may be used or copied only in accordance with the terms of such license. Except as permitted by any such license,
no part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, storage in an information retrieval system, or otherwise, without the prior written permission of Innovative Electronic
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includes an end user license agreement.
The content of this document is furnished for informational use only and is subject to change without notice. It should not be construed as
a commitment by Innovative Electronic Designs, LLC. Innovative Electronic Designs, LLC assumes no responsibility or liability for any errors or
inaccuracies that may appear in the informational content contained in this document.
Any reference to company names in examples are for demonstration purposes only and are not intended to refer to any actual organization
or an endorsement of any kind.
Innovative Electronic Designs, IED, GLOBALCOM, vACS, 500ACS, 500ACS Announcement Control System, CAS, Courtesy Announcement System, T-CAS, FAS, Flight Announcement System, IED On Call, IED On Call & Design, and LANcom are all registered trademarks or
trademarks of Innovative Electronic Designs, LLC in the United States and/or other countries.
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Innovative Electronic Designs, LLC
9701 Taylorsville Road
Louisville, KY 40299
United States of America
www.iedaudio.com
Document Number: 1311C
Publication History:
Revision
Publication Date
Comments
1.00
August 1, 2012
Initial Release
1.01
March 28, 2013
Revised for GLOBALCOM
1.02
December 9, 2013
Revised document number
Table of Contents
End User License Agreement
iii
Introduction
1
Login
3
The Control Screen
7
The Toolbar
Intercom
Intercom Icons
Information Bar
Pending Intercom Requests
Paging Console
Page Selection Tabs
Audio Levels
Room Audio In Tab
Room Audio Out Tab
Program & Network Tab
Aux Out Tab
Control All Room Levels
Schedules
Today's Bell Tones Page
Day Templates Page
Campus Schedule Setup Page
Notifications
Notifications Message List
Emergency Acknowledgements
Display Filters
Administration
Zone Maps Page
Tone and Message Setup Page
Add, Edit or Delete Tones and Messages
Event Setup Page
Add, Edit or Delete Events
Add, Edit or Delete Tones
Network Devices Page
Operations - On Line Devices
Operations - Off Line Devices
Operations - Discovered but not Configured Devices
System Settings
Program - BGM Setup Page
Change Associated Mic Number
Mic Users
System Users
Monitor Server Time
Activity and Fault Logs
End Current Announcements
Recover
161
11
11
12
13
17
17
25
27
30
31
34
35
37
37
40
50
57
57
67
68
71
72
76
79
84
88
91
94
99
101
101
105
112
113
113
117
125
126
132
133
135
Help
137
528 Template Designer
141
Telephone Interface Guide
145
Headend Settings
Definitions
155
156
157
158
8
Logout
Configuration Wizard
Device Discovery
BGM Channel Configuration
Announcement Class Configuration
Mic Station Setup
149
149
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Table of Contents
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ii
End User License Agreement
End User License Agreement
SOFTWARE LICENSE AGREEMENT AND LIMITED WARRANTY
THIS IS A LEGAL AGREEMENT BETWEEN THE USER (“YOU”) AND INNOVATIVE ELECTRONIC DESIGNS (“IED”) RELATING TO SOFTWARE AND DOCUMENTATION (COLLECTIVELY “SOFTWARE”) PROVIDED WITH IED AUDIO COMPONENTS (“PRODUCTS”) OBTAINED FROM IED OR ITS AUTHORIZED CONTRACTORS. BY INSTALLING OR USING THE SOFTWARE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS
LICENSE AND AGREE TO BE BOUND BY ITS TERMS
License. In return for payment of the license fee, which is part of the price for the Products, and Your agreement to abide by the terms of this License, IED
grants to You a non-exclusive, non-transferable right to use the Software solely in connection with use of the Products. You may not copy the Software except
for archival or backup purposes. You acknowledge that IED is the sole owner of all rights in the Software (including copyrights, patents, trademarks and other
intellectual property rights), all copies, modifications, enhancements, and derivative works created therefrom, subject only to the license expressly granted
herein. This License does not provide You with ownership of the Software or a copy of it, but only a right of limited use.
Restrictions. You may not reverse engineer or assemble, decompile, decade or otherwise translate the Software. You shall not remove any copyright notice or
other proprietary or restrictive notice or legend contained or included in or on any Software or other material provided by IED, and You shall reproduce, copy
and include all such information on all copies made, including such copies for archivalor backup purposes. You shall use Your best efforts to assist IED in identifying any use, copying or disclosure of any portion of the Software by any of Your present or former personnel contrary to the terms of this License.
Termination. You may terminate this License at any time by returning the Software and all copies and extracts thereof to IED. You are not entitled to a refund
upon Your termination. In addition to other available remedies, IED may, at its option, terminate this License if You fail to pay any fees due or fail to carry out
any other obligation under this License. Upon IED's termination of this License, You are required to return or destroy and certify destruction, as requested by
IED, all copies of the Software in Your possession (whether modified or unmodified). Upon termination, all accrued fees shall he immediately due and payable.
Law; Scope of Agreement. This License shall be governed by the laws of the Commonwealth of Kentucky as it applies to contract made and performed in such
state without giving effect to conflict of law rules. You consent to jurisdiction and venue in the Commonwealth of Kentucky, the courts in Jefferson County, Kentucky, and the U.S. District Court for the Western District of Kentucky in any proceeding arising out of, or relating to, this License or Your use of the Software. If
any term of this License is declared void or unenforceable by any court, such declaration shall have no effect on the remaining terms hereof. No modification of
this License shall be binding on IED unless expressly accepted in writing by IED, This License is the entire agreement concerning the Software between You
and IED, and it supersedes any prior representation or understanding.
iii
End User License Agreement
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iv
1
Introduction
The LANcom SCS web-based control uses any standard web browser to allow users to configure,
control and administer the LANcom system according to the permissions each user has been given.
Generally, CONFIGURATION functions include adding devices to the system, creating zone maps
and entering certain systems settings. ADMINISTRATION functions typically include importing tones
and message as *.wav files, creating pre-planned events, creating bell schedules and setting up
usernames, passwords and permissions. CONTROL functions include making live announcements,
playing pre-recorded messages, and selecting input sources or controlling volume levels for room
devices such as the in-room sound reinforcement system.
LANcom SCS supports the following web browsers: Microsoft Internet Explorer, Apple Safari. Mozilla
Firefox and Google Chrome.
Note:
The LANcom SCS web server requires the Microsoft Silverlight plug-in for your web
browser. If it is not already installed, it can be installed the first time that a user's
computer connects to the LANcom SCS web server.
Figure 1-1: LANcom SCS User Screen - Today's Bell Schedule
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2
2
Login
Authorized users can log into the LANcom SCS web interface to perform permissible system
functions.
The LANcom SCS system web server resides on the LANcom SCS server computer. It is accessed
using any of the approved web browsers: Microsoft Internet Explorer, Apple Safari, Mozilla Firefox or
Google Chrome.
Note:
The LANcom SCS web interface requires the Microsoft Silverlight plug-in. If this is not
installed on your computer, your web browser will ask permission to install it. Click
"Yes" and follow the instructions.
To log into the system:
1.
2.
3.
4.
5.
Start the web browser on your computer.
Enter the URL address of the LANcom web server.
Enter your Username in the first box (Username)
Enter your Password in the second box (Password)
Select your the room where you are located from the "Room" drop-down list. This will
associate your PC with the LANcom SCS room communication module for control of the
source selection and volume level.
6. Click on the Login button
3
Chapter 2: Login
Figure 2-1: LANcom SCS Login Screen
If the login information is incorrect, you will get a pop-up box:
Figure 2-2: Login Fail Pop-up Box
Click OK and re-enter your login information. If you continue to fail logging in, contact your
IT Support section.
If the login information is correct, the web browser will load your Permissions and Users Groups. As
it does this, it will show two pop-up boxes:
Figure 2-3: Login Success - Loading Permissions Pop-up Box
4
Chapter 2: Login
Figure 2-4: Login Success - Loading User Groups Pop-up Box
Then, your browser will load your first user page. This first-loaded page may vary, depending on
your user permissions.
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6
3
The Control Screen
The LANcom SCS control screens are a series of web pages that are used to configure, administer
and control the LANcom School Communications System. The content and appearance of the
screen pages will change, depending on the selections made. All the control screens have common
elements.
Figure 3-1: LANcom SCS User Screen - Today's Bell Schedule
All LANcom SCS control pages include a top header that includes the page title and toolbar, a work
area that provides information and control functions, and the bottom footer that provides user,
location and time information.
1.
2.
3.
4.
5.
6.
Page Title
Current time, based on User's PC internal clock
Room that this PC is associated with for controls
User that is currently logged in
Control workspace. This area will change based on which page is selected.
Area or Table Title. This describes the information in the area or table below it.
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Chapter 3: The Control Screen
7. Workspace Menu Toolbar. Use this to select which page you will use for system configuration, administration or control. The selection items on the toolbar will vary based
on user permissions. Clicking on an item will either move you to the desired page or provide a drop-down list of available pages under that item.
The Toolbar
Intercom Provides a list of rooms requesting intercom communications. Allows a staff member to
connect to a requested call or cancel the request, initiate a new call, and initiate a room
monitor session in either "Normal" or "Emergency" mode. Allows a room user, such as a
teacher or staff member, to request an intercom connection from their logged-in PC.
Paging Allows a user to initiate a live page announcement or recorded messages to designated
zones on demand. Allows a user to initiated pre-defined "Events" and "Emergency Events".
Events can be created to play specific messages to defines zones on command.
Audio Levels Allows a user to select from a number of distributed program or music sources and adjust
the listening volume in the room. Classrooms equipped with LANcom SCS sound
reinforcement modules can control these units, adjusting the local microphone and media
inputs using the web browser-based control.
Schedules Allows users to create schedule templates to play "Bell Tones" or messages at prescribed
times. Unique schedules can be created for each day type, i.e. "Normal Days", "Half-Days",
"In-service Training Days", etc. Templates can be applied to a calendar to indicate which
template will run on which days of the year. Templates may be edited and changed as
needed.
Notifications Local electronic bulletin board that provides staff members the ability to share information to
all users. Messages may be sent to differing member lists, i.e. "Staff", "Administration", and
"Faculty". Messages may be set to expire on a given date, if desired.
Emergency Acknowledgements User to show rooms that have acknowledges a specific message, such as "Lock Down". The
page displays a database of rooms based on three filters: "Acknowledged", "Unacknowledged" or "All".
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Chapter 3: The Control Screen
Administration Provides access to a variety of administrative and configuration options. User access will
depend on permissions granted. In this section, a user may be able to:
Create Zone Maps:
Combine rooms and zones as a group to hear an announcement simultaneously
Import Tones and Messages:
Add WAV format music, voice or sound files to the system for use as "Bells", Tones" or
recorded announcement messages.
Events Setup:
Allows users to create "events". Events allow audio files to play in pre-defined zone maps
on command. One event may cause several different messages to play in several unique
zone maps at the same time. For example, an event may play a "Lockdown" message in
one area and a "Lockout" or "Evacuate" message in another area. An event's priority may
be set as "Normal" or as "Emergency".
Network Devices:
Allows users to see all the devices that are configured in the system and whether they are
currently "on;one". It also displays a list of discovered but unconfigured devices.
Depending on their status, a device may be added or deleted, its properties may be
edited and it may be tested remotely.
System Settings: Allows a user to set intercom parameters including intercom tones, dialing lists and dialout delays for intercom calls. This allows telephone numbers to be dialed when a room
user requests an intercom call.
Program/BGM Channels:
Allows a user to select which of the available audio program or background music
(BGM) channels will be distributed through the LANcom SCS system. Individual rooms
users may select one of these channels at time.
Change Associated Mic Number:
Allows a staff member to associate a PC to an IED mic station for use in making live
pages or intercom calls. A PC may be associated with only one mic station. A mic station
may be associated with more than one PC, such as in a school office situation.
Mic Users:
Configuration page for adding IED528 mic station users and assigning a numeric
passcode for them to use. This page also allows users to have a telephone number
recognized as a password when Caller I.D. is available.
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Chapter 3: The Control Screen
520 Mic Buttons:
Configuration page to assign various functions to the buttons on the IED520/LANcom
LC108 mic stations. Available functions include live page to a zone or to multiple zones
and recorded message launching. LC108 mic stations may be configures to have an
"Emergency All Call" button that does not require the server computer-controller to
make an announcement.
System Users:
The configuration page to add system users, give them usernames and passwords and
set their system user permissions.
Monitor Server Time:
Allows a user to observe the time to which the server computer's internal clock is set.
Activity and Fault Logs:
Allows a user to view system logs of user activities and specified system fault conditions.
This is a read-only page and the logs can not be altered by it.
End Current Announcements:
Allows a user to stop any running announcements.
Recover:
Allows a user to perform a system recovery, resetting the system to its normal operating
condition.
Logout
Allows a user to log out of the system and return to the Login Page.
Help
Provides a user with three options:
Change My Password:
Lets a user change their login password
Campus Communicator Help (Future)
Provides access to the Campus Communicator Help File.
About Campus Communicator
Provides system software information, including version and revision date.
10
4
Intercom
Launch the LANcom SCS Intercom page by clicking on the Toolbar selection "Intercom" on the
LANcom SCS Web interface screen. The Intercom page provides a list of rooms requesting intercom
communications, allows a staff member to connect to a requested call or cancel the request, initiate
a new call, and initiate a room monitor session in either "Normal" or "Emergency" mode. It also
allows a room user, such as a teacher or staff member, to request an intercom connection from
their logged-in PC.
Intercom calls may be answered by staff by two methods:
1. The staff member may use a PC that is associated with a handset-type mic station.
2. The staff member may answer a telephone extension that rings as a result of the LANcom SCS dialing a number on the Intercom Dialout call list.
The Intercom page is available with two different permission levels, Administrative and NonAdministrative. The icons displayed on the page and what actions are available will depend on the
user permissions.
Figure 4-1: LANcom SCS User Screen - Intercom
Intercom Icons
The Intercom page will display up to four icons for communications control.
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Chapter 4: Intercom
Make Intercom Connection
Click on this icon to make an intercom connection to a room using the IED mic station
associated with the PC. This opens a listening channel from the room and a talk channel to
the room. A pre-announce tone is heard in the room loudspeaker before the connection is
made and a tone is heard in the room every few seconds while the intercom connection is
active to let the occupants know that someone may be listening.
Monitor Room
Click on this icon to monitor a room. This opens a listening channel the room without
opening a talk channel to the room. A pre-announce tone is heard in the room loudspeaker
before the connection is made and a tone is heard in the room every few seconds while the
monitor connection is active to let the occupants know that someone may be listening. The
person initiating this action must enter an authorized username and password to monitor a
room.
Note:
Room Monitoring may not be available if prohibited by local administrative rules or
law.
Monitor Room Emergency Mode
Click on this icon to monitor a room in Emergency Mode. This action allows a user to
monitor a room secretly. It opens a listening channel the room without opening a talk
channel to the room. This action does not play a pre-announce tone in the room
loudspeaker before the connection is made and there is no alert tone heard in the room to
let the occupants know that someone may be listening. The person initiating this action must
enter an authorized username and password to monitor a room.
Note:
Emergency Room Monitoring may not be available if prohibited by local
administrative rules or law.
Request Intercom Connection
This icon appears when a PC is associated with a Room at login. Click on it to request an
intercom connection to speak with the office. This is the equivalent of pressing an intercom
call button on the wall, except that the request immediately starts dialing phone numbers on
the Intercom Dialout list.
Information Bar
The Information Bar provides a quick look at intercom connections initiated by a staff PC.
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Chapter 4: Intercom
Figure 4-2: Intercom Page Information Bar
Destination
The Room name where the connection is being made.
Connection Status
Shows the current status of the intercom call or room monitor connection when initiated
from an administration or staff PC:
• Intercom connection ready - The controller is ready to create the connection. The mic
station associated with the PC will beep for five seconds to indicate this status. Pick up
the handset, press and hold the handset button to create the connection.
• Announcement controller is busy - The controller acknowledges the handset button
press and is creating the intercom connection.
• Intercom connection active - The intercom call connection is made and the call is in
progress. Talk into the handset mic at a normal tone of voice and listen in the
earpiece. Release the handset button when the call is completed to disconnect.
• Intercom connection died - The user failed to press the handset button within the five
second time limit. Click Retry to restart the connection. Click Disconnect to abandon
the connection.
Actions
Retry – Click on this button to retry to make an intercom connection after an unsuccessful
attempt.
Disconnect – Click on this button to abandon an intercom connection attempt or to
disconnect a call in progress.
Pending Intercom Requests
The Pending Intercom Request list shows information after a room occupant presses an
intercom call button or clicks on the room's PC Request Icon. Each request is displayed on a
single line which may be highlighted by moving the mouse cursor over it. Actions may be taken
by clicking on buttons displayed on the room's request line.
Request Time
The time the last intercom connection request was placed by the room.
Is Emergency
True if this is an emergency intercom request
False if this is not an emergency intercom request.
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Chapter 4: Intercom
Request From
The room device initiating the intercom request.
Req Count
The number of times the intercom request button has been pressed.
Status
The status of the intercom request. The information is displayed here, rather than on the
Information Bar, when a room makes an intercom request.
• Intercom connection requested – A room has made a request for an intercom
connection. The request may be answered using a staff PC by clicking on the
Connect button or by answering the telephone extension.as described below.
If the staff member answers the intercom request using a PC, the request clears from the
Pending Intercom requests list.
If the staff members answers the call using a telephone extension, the following information
is displayed:
• Intercom connection ready – The controller is ready to create the connection. This
status will be displayed as the controller sets up the connection to the telephone
extension.
• Announcement controller is busy – The controller acknowledges the handset
button press and is creating the intercom connection to the room.
• Intercom connection active – The intercom call connection is made and the call is
in progress. Talk into the handset mic at a normal tone of voice and listen in the
earpiece. Hang up the telephone when the call is completed to disconnect.
Actions
The Action buttons allow a staff member to either connect to an intercom request using the
PC or to cancel the request without answering the call.
Connect
Click on this button to use the staff PC and associated mic station to answer the
intercom request. The request will clear from the screen and the mic station will beep for
five seconds indicating the request is ready to answer. If the user fails to press the mic
station handset button within five seconds, the call must be established through the
Make Intercom process.
Cancel
Clicking on this button will cancel the intercom request. The user will be prompted to
confirm the cancellation.
14
Chapter 4: Intercom
Figure 4-3: Intercom request Cancel Confirmation Pop-up
If you want to cancel the request, click Yes. The request will be removed from the list and
reminder tones will stop playing.
If you do not want to cancel the request, click No. You will return to the page without
further action.
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16
5
Paging Console
Paging includes making live announcements, playing recorded messages and launching events. If
the user has permission for paging, the Paging selection item will appear on the Toolbar. Launch the
LANcom SCS Paging Console page by clicking on "Paging" on the toolbar.
Figure 5-1: LANcom SCS User Screen - Paging Console
Page Selection Tabs
The Paging Console has three selection tabs.
17
Chapter 5: Paging Console
Figure 5-2: Close-up of the Paging Console page tabs
Tones & Messages Tab
This is the initial tab displayed when the page console opens. It shows an icon for "Live
Announcement" and icons for the bell tones and the recorded message tones in the LANcom
SCS system.
Live Announcement
To make a live page announcement to an area, click on the Live Announcement icon.
Figure 5-3: Paging Console - Live Announcement icon
A confirmation dialog box will pop up .
Figure 5-4: Live Announce Confirmation Box showing zone group names
Click on a zone group name from the drop-down list to choose it as the destination for
your live page announcement.
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Chapter 5: Paging Console
Figure 5-5: Live Announce Confirmation Box with selected zone group
Click Cancel to terminate the action without completing it.
Click OK to make the announcement to the selected zone group. The paging station will
beep for five seconds. Press the mic station PTT switch and make your announcement,
release the PTT switch when completed.
Recorded Message Play
To play a bell tone or a recorded message to an area, click on the message's icon.
Figure 5-6: Paging Console - Typical message Icon
A confirmation dialog box will pop up.
Figure 5-7: Message Play Confirmation Box showing zone group names
The confirmation box will display the name of the selected bell tone or recorded
message. Click on a zone group name from the drop-down list to choose it as the
destination for this bell tone or recorded message.
19
Chapter 5: Paging Console
Figure 5-8: Message Play Confirmation Box with selected zone group
Click Cancel to terminate the action without completing it.
Click OK to play the tone or message to the selected zone group.
Events Tab
Clicking on this tab will display icons for events that have been configured.
Figure 5-9: Paging Console - Events Tab showing icons
Note:
Depending on how it is set up, an event may play one recorded message to a zone
group or may play recorded messages to several unique zone groups at the same
time. It may play more than once with a single launch command. It may require
confirmation with an authorized username and password and it may require
acknowledgement by users in the target zone group.
Launching an Event
Click on an event icon to launch it.
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Chapter 5: Paging Console
Figure 5-10: Event Launch confirmation pop-up box
Click Cancel to terminate the event without launching it.
Click OK to launch the event.
Emergency Events Tab
Clicking on this tab will display icons for emergency events that have been configured.
Figure 5-11: Paging Console - Emergency Events Tab showing icons
Note:
Depending on how it is set up, an emergency event may play one recorded message
to a zone group or may play recorded messages to several unique zone groups at
the same time. It may play more than once with a single launch command. It may
require confirmation with an authorized username and password and it may
require acknowledgement by users in the target zone group.
Launching an Emergency Event
Click on an event icon to launch it.
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Chapter 5: Paging Console
Figure 5-12: Emergency Event Launch confirmation pop-up box
Click No to terminate the emergency event without launching it.
Click Yes to launch the emergency event.
Confirming user authorization to launch an event
If the event or the emergency event is configured to require user confirmation to launch
it, a Login box will pop up.
Figure 5-13: Event Launch Login pop-up box
Click Cancel to terminate the event or emergency event without launching it.
Enter a User Name and Password for the authorized user, then click OK to continue.
When the correct User ID and Password are entered, Click OK. The Login Box will close
and the event will launch.
Failure to enter the required User Name will cause an error. Click OK to return to the
Login box.
Figure 5-14: Error pop-up box - User ID
Failure to enter the correct password for the User Name will cause an error. Click OK to
return to the Login box
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Chapter 5: Paging Console
Figure 5-15: Error pop-up box - Password
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6
Audio Levels
The Audio Levels page allows a user to select audio sources and control the loudness level of
LANcom SCS endpoint network devices, including the LC372SR sound reinforcement module,
LC331IC integrated communications module and IED1502 analog output module.
The appearance of the page will change depending on the room module being controlled and
whether the user has permission to control all room devices in the system.
Current Device
The name of the current device being controlled will display above the tabs.
LC372SR Sound Reinforcement Module
The LC372SR device page shows three tabs: "Room Audio In" for controlling the integrated
mixer, "Room Audio Out" for selecting program sources and adjusting the device output
loudness levels, and "Program and Network Audio" for adjusting four internal level control
points.
Figure 6-1: LANcom SCS User Screen - Paging Console - LC372SR device tabs
The LC331IC Integrated Communications Module
The LC331IC device page shows two tabs: "Room Audio Out" for selecting program sources
and adjusting the device output loudness levels, and "Program and Network Audio" for
adjusting four internal level control points.
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Chapter 6: Audio Levels
Figure 6-2: LANcom SCS User Screen - Paging Console - LC331IC device tabs
The IED1502AO Audio Output Module
The IED1502AO device page shows one tab: "Aux Out" for selecting program sources and
adjusting the device output loudness levels, and Program and Network Audio for adjusting
four internal level control points.
Figure 6-3: LANcom SCS User Screen - Paging Console - IED1502AO device tabs
Control Any Room Level Screen Appearance
A user with permission to control the level in all rooms will see a list of Classroom Devices on
the left side of the Audio Levels page. The right side of the page will display the room device's
tabs and controls, according to the type of selected device as described above.
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Chapter 6: Audio Levels
Figure 6-4: LANcom SCS User Screen - Paging Console - Control All Levels permission
The "Control All" permission is typically assigned to IT Help Desk or A/V Help Desk personnel.
This allows them to use remote access in order to assist a user with issues that arise
controlling a room device. The help assistant can click on a room device from the left-side
list and then control that device; they can select inputs and control levels remotely, reducing
or eliminating the need to go to the room for many, if not most, control issues.
Room Audio In Tab
Note:
Only the LC372SR has inputs controlled using the Audio Levels page
The Room Audio In tab provides controls for the LC372SR module's six channel audio mixer. The
channels include two infrared wireless (IR) microphones and four wired inputs.
Figure 6-5: LANcom SCS User Screen - Paging Console - Room Audio In tab
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Chapter 6: Audio Levels
Room Audio In Channels
• Mic A – Infrared wireless (IR) mic set to "Channel A". Typically the instructor's IR
mic.
• Mic B – Infrared wireless (IR) mic set to "Channel B". Typically the student-shared
IR mic.
• Line/Mic – The Line/Mic 3-pin XLR input on the Room Audio Input Plate. A switch
on the plate determines whether this is a microphone input or a line level input.
• Line 2 – The 3.5mm (1/8") mini stereo input connector on the Room Audio Input
Plate. This may be connected to a PC audio output, an MP3 player or similar
audio/video player device.
• Line 3 – Dual RCA jacks on the Room Audio Input Plate. Using "RCA cables", this
input may be connected to a CD Player, DVD or Blu-ray player or similar device.
• Aux – Audio connector on the rear of the LC372SR. This may be wired to any line
level audio output as desired.
Figure 6-6: LC372AI Room Audio Input Plate
The stereo inputs (Line 2 and Line 3) are mono-summed on this plate. The plate provides
three mono signals to the LC372SR sound reinforcement module for amplification and
distribution.
Controlling the inputs
The LC372SR audio inputs are controlled using the channel sliders, one per input.
Each channel has a slider control, level indicator and mute checkbox. Each channel is
identified by a label above it to describe what the controls adjust. Use the mouse to point the
cursor over a slider, left click and hold while moving the slider up to increase loudness or
down to decrease the loudness. The channel may be turned "all the way down" by moving
the slider to the bottom, –50 dB, setting. The setting of "0 dB to –20 dB" should be normal
levels in a classroom; conditions may require other - higher or lower - settings.
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Chapter 6: Audio Levels
Figure 6-7: Partial view of LC372SR control screen Room Audio In tab, explained
The current level setting is shown in the box below the slider. It displays the level in 0.5 dB
increments. You may change the slider setting by two methods:
• Use your mouse cursor to click on the "Up" or "Down" arrow button to the right of
the display. This will change the level in 0.5 dB increments.
• Click on the level display box, and use your keyboard to enter a number between
–50 and 12, then press the "enter" key on your keyboard.
Muting a channel
Mute a channel by checking the Mute box below its slider. The mute action takes effect
immediately.
Unmute a channel by unchecking the Mute box below its slider. The unmute action
causes the volume to ramp back up to the level set by the slider.
You can mute all inputs at the same time by clicking on the Mute All button. You may
then unmute individual channels by unchecking the Mute box under its slider.
You can unmute all channels by clicking on the Un-Mute All button.
Refresh Button
You can have the room device resend all channel information to your PC and updating
the display by clicking on the Refresh button.
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Chapter 6: Audio Levels
Room Audio Out Tab
Note:
You can control audio outputs for the LC331IC and LC372SR using the Audio Level
page.
The Room Audio Out tab provides a Program Select box and controls for the Program Source
input, the Line Output and the Handset Output.
Program Source
Used to select a network-distributed program or BGM source to be heard in the room. Click
on a device listed in the box to select it and adjust the listening level using the Program Audio
Slider.
Figure 6-8: LANcom SCS User Screen - Paging Console - Room Audio Out tab
Room Audio Out Channels
• Line Out – Controls the level sent to the Line Out connector on the rear of the
LC372SR
• Program Audio – Controls the level of the selected program source.
• Handset – Controls the intercom audio level in the optional handset earpiece.
Controlling the outputs
The LC372SR audio outputs are controlled using the channel sliders. Each channel has a
slider control, level indicator and mute checkbox. Each channel is identified by a label above
it to describe what the controls adjust. Use the mouse to point the cursor over a slider, left
click and hold while moving the slider up to increase loudness or down to decrease the
loudness. The channel may be turned "all the way down" by moving the slider to the bottom,
–50 dB, setting. The setting of "0 dB to –20 dB" should be normal levels in a classroom;
conditions may require other - higher or lower - settings.
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Chapter 6: Audio Levels
Figure 6-9: LANcom SCS User Screen - Paging Console - Room Audio Out tab, explained
The current level setting is shown in the box below the slider. It displays the level in 0.5 dB
increments. You may change the slider setting by two methods:
• Use your mouse cursor to click on the "Up" or "Down" arrow button to the right of
the display. This will change the level in 0.5 dB increments.
• Click on the level display box, and use your keyboard to enter a number between
–50 and 12, then press the "enter" key on your keyboard.
Mute the Line Out channel by checking the Mute box below its slider. The mute action takes
effect immediately.
Unmute the Line Out channel by unchecking the Mute box below its slider. The unmute
action causes the volume to ramp back up to the level set by the slider.
Note:
The Mute All and Un-Mute All buttons affect only the input channels. Though shown
on this page, they do not affect the Line Out control.
Refresh Button
You can have the room device resend all channel information to your PC and updating the
display by clicking on the Refresh button.
Program & Network Tab
Note:
You can control the Master output and network audio inputs for the LC331IC and
LC372SR using the Audio Level page
The Program & Network tab provides controls for volume of the Program Master output and
network audio signal inputs.
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Chapter 6: Audio Levels
Program Source
Used to select a network-distributed program or BGM source to be heard in the room. Click
on a device listed in the box to select it and adjust the listening level using the Program Audio
Slider.
Figure 6-10: LANcom SCS User Screen - Paging Console - Program & Network Audio tab
Program and Network Audio Channels
• Master – Master Volume Control for the LC372SR audio amplifier. Controls the
volume to the speaker output.
• Page & Intercom – Volume level control for the Page & Intercom network
channel. Controls loudness of the paging, bells and intercom audio..
• Non-duck Audio – Volume level control for system tones network channel that
plays sounds , such as room listening alert tone, that are not ducked by other
audio signals.
• Emergency Audio – Volume control for the Emergency network Audio channel.
This channel is always available for use as a priority channel.
Note:
These channel controls are limited access and should be adjusted only by
installation or service personnel.
Controlling the audio signals
The LC372SR audio signals are controlled using the channel sliders. Each channel has a
slider control, level indicator and mute checkbox. Each channel is identified by a label above
it to describe what the controls adjust. Use the mouse to point the cursor over a slider, left
click and hold while moving the slider up to increase loudness or down to decrease the
loudness. The channel may be turned "all the way down" by moving the slider to the bottom,
–50 dB, setting. The setting of "0 dB to –20 dB" should be normal levels in a classroom;
conditions may require other - higher or lower - settings.
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Chapter 6: Audio Levels
Figure 6-11: LANcom SCS User Screen - Paging Console - Program & Network Audio tab, explained
The current level setting is shown in the box below the slider. It displays the level in 0.5 dB
increments. You may change the slider setting by two methods:
• Use your mouse cursor to click on the "Up" or "Down" arrow button to the right of
the display. This will change the level in 0.5 dB increments.
• Click on the level display box, and use your keyboard to enter a number between
-50 and 12, then press the "enter" key on your keyboard.
Mute the Line Out channel by checking the Mute box below its slider. The mute action takes
effect immediately.
Unmute the Line Out channel by unchecking the Mute box below its slider. The unmute
action causes the volume to ramp back up to the level set by the slider.
Note:
The Mute All and Un-Mute All buttons affect only the input channels. Though shown
on this page, they do not affect any controls on the page.
Refresh Button
You can have the room device resend all channel information to your PC and updating the
display by clicking on the Refresh button.
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Chapter 6: Audio Levels
Aux Out Tab
Note:
When an IED1502AO device is selected in the Program Source list, you can control
the Program Source input level, network Emergency Audio input level and the line
output level using the Audio Level page.
Program Source
Used to select a network-distributed program or BGM source to be heard in the room. Click
on a device listed in the box to select it and adjust the listening level using the Program Audio
Slider.
Figure 6-12: LANcom SCS User Screen - Paging Console - Aux Audio tab
Program and Network Audio Channels
• Program Audio – Controls the level of the selected program source.
• Output – Master volume control for the IED1502AO. Controls the volume to the
line output connector.
• Emergency Audio – Volume control for the Emergency network Audio channel.
This channel is always available for use as a priority channel.
34
Note:
The network audio signals "Page & Intercom" and "Non-duck Audio" are combined
internally in the IED1502AO module and their levels have been pre-set at the
factory. They can not be adjusted through the Audio Levels page.
Note:
The Output and Emergency Audio channel controls are limited access and should
be adjusted only by installation or service personnel.
Chapter 6: Audio Levels
Controlling the audio signals
The IED1502 Aux Out audio signals are controlled using the channel sliders. Each channel
has a slider control, level indicator and mute checkbox. Each channel is identified by a label
above it to describe what the controls adjust. Use the mouse to point the cursor over a slider,
left click and hold while moving the slider up to increase loudness or down to decrease the
loudness. The channel may be turned "all the way down" by moving the slider to the bottom,
–50 dB, setting. The setting of "0 dB to –20 dB" should be normal levels in a classroom;
conditions may require other - higher or lower - settings.
Figure 6-13: LANcom SCS User Screen - Paging Console - Aux Audio tab, explained
The current level setting is shown in the box below the slider. It displays the level in 0.5 dB
increments. You may change the slider setting by two methods:
• Use your mouse cursor to click on the "Up" or "Down" arrow button to the right of
the display. This will change the level in 0.5 dB increments.
• Click on the level display box, and use your keyboard to enter a number between
–50 and 12, then press the "enter" key on your keyboard.
Refresh Button
You can have the room device resend all channel information to your PC and updating the
display by clicking on the Refresh button.
Control All Room Levels
When permission is set for a system user to "Control All Room Levels" A list of all classroom
devices is added to the left side of the Audio Levels page.
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Chapter 6: Audio Levels
Figure 6-14: Room Levels controls with Classroom Devices list added
Click on a Classroom device name in the list to select that device for control. The Audio Levels
page will display the level controls and selection items of the selected room. The selected device
description will display as the "Current Device".
36
7
Schedules
The Bell Tone Scheduling pages allow a user to create bell schedules for one or more locations,
called "campuses". There are screens so the user can create bell schedule templates, set when the
templates will run on a calendar for each campus and view the current day's bell schedule.
Toolbar Selection
When you click on the Toolbar item "Schedules", a drop-down list will provide up to three
choices, depending on user permissions. "Today's Schedule" will display the bell tones
scheduled to play for the current day. "Day Templates" will open a page that allows the user
to create templates names and add, edit or delete bell tone items to it. "Campus Schedule"
allows a user to apply templates to the calendar for any available campus. Click on the
choice you want to open.
Figure 7-1: LANcom SCS User Screen -Schedules drop-down list
Today's Bell Tones Page
The Today's Bell Tones page shows information about bell tones that are scheduled to play on
the current day. Moving the mouse cursor over a line will highlight it.
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Chapter 7: Schedules
Figure 7-2: LANcom SCS User Screen - Schedules - Today's Bell Tones
Play
Click on the icon to play the bell tone in the assigned zone map. You will get a confirmation
pop-up box.
Figure 7-3: Manual Bell Tone Play confirmation pop-up box
Click No to abort playing the bell tone.
Click Yes to play the bell tone.
Status
Icons are used to show the status of each bell tone in the schedule.
Bell Tone is scheduled to play.
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Chapter 7: Schedules
Bell Tone has been disabled; it will not play as scheduled.
Bell Tone has played as scheduled.
Bell Tone did not play as scheduled
Enabled
A checkbox displays whether the bell tone is enabled or disabled for "today". A grayed out
box indicates the Play Time for the bell tone has passed.You can click on the box to change
the status (checked or unchecked). As you do this, the Status icon will change. A disabled
bell tone will have its description line grayed out.
Bell Tone is enabled and is scheduled to play. Text will be black.
Bell Tone is enabled and has already played. Text will be black. Status icon will indicate
"Played as scheduled" or "Did not play as scheduled".
Bell Tone is disabled. Text will be black; Status icon will indicate "disabled"
Play Time
The time when the bell is scheduled to play. It is possible to have up to eight bells scheduled
to play at the same time; each bell must be assigned to unique, non-overlapping zone
maps. If a zone map overlap occurs, one or more of the bells will be delayed.
Bell Name
The description the explains what meaning or purpose this bell is intended to convey. The
bell name usually describes a class change or dismissal. There is no requirement for bell
names to be unique in a schedule.
Bell Tone
The sound file that will play at the scheduled time. The same Bell Tone may be selected to
play for multiple uses if desired. For example, a bell tone named "Ringing Bell" could be used
to indicate all class change times, but each instance will have a unique Play Time and may
have a unique Bell Name.
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Chapter 7: Schedules
Zone Map
The zone map where the bell tone will play at the scheduled time.
Day Templates Page
The Day Templates page allows the user to create bell schedule templates for any campus
defined in the system. A template describes how bell tones will play during a specific type of day.
Day types might include "Normal" days, "Half Days", In-service days, "Block A" days, "Block B"
days, "Green" days, "Orange" days, etc. Once created, templates can be assigned to run by
assigning them to days on a calendar.
Figure 7-4: LANcom SCS User Screen - Schedules - Day Templates
Campus Tabs
A tab will appear for each campus that is defined for the LANcom SCS system in the System
Setup Wizard.
Figure 7-5: Close up of Campus Tabs.
Click on a campus tab to perform Day Template maintenance for that campus.
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Chapter 7: Schedules
Day Templates List
Each campus tab will show a Day Templates list on the left side of the page.
Figure 7-6: Schedule - Day Templates List
Click on a name in the Day Templates list to show its contents in the Bell List on the right side
of the screen. Using the bell schedule list, you can add, delete or edit template contents and
you can play any selected bell on the schedule in its assigned zone map manually. (See
below)
Add
Click on the Add button at the bottom of the Day Templates list to add a new template. A
dialog box will open. You may select to create a blank (empty) template or create a copy
of an existing template and modify it. This copy function is helpful when you need to
create some similar, but slightly different templates, such as "Normal Days" and "HalfDays" where the "halves" are edited versions of the normal day.
Figure 7-7: Dialog box to add a Day Template
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Chapter 7: Schedules
Enter a unique name for the new template in the box below the"Day Template Name"
label. If desired, click on the down arrow button below the "Create bell schedule based
on.." label to open a list of existing templates.
Figure 7-8: Day Template dialog box with template select list shown.
Click on the name of an existing template to select it. This will copy its contents into the
new template. You can modify the schedule list to fit the needs of the new bell schedule
template.
Note:
Copying an existing template into a new one as a "base template" can save time
when creating templates.
For example: You may want to base a new template on an existing one when the
two are similar, such as if a new template for "Home Room Day" simply deletes a
"Period 1" bell and replaces it with a "Home Room" tone at a slightly different time,
but all other bell tones for that day template are the same.
Figure 7-9: Day Template dialog box with Main Campus template selected as the base template (Left) ;
and with <None> selected (Right).
When a base template is selected or <None> is chosen click on OK to accept.
The new Day Template will be added to the list.
Click on Cancel to abort the template add process.
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Chapter 7: Schedules
Figure 7-10: Day Templates list showing newly-added items.
Delete
To remove a Day Template from the list, click on the name to highlight it. Then click on
the Delete button at the bottom of the Day Templates list. A box will pop up requesting
confirmation that you want to delete the day template.
Figure 7-11: Day Template deletion confirmation pop-up box.
Click No to abort the deletion.
Click Yes to delete the day template. It will be removed from the list.
Bell Schedule List
Each campus tab will show a Bell Schedule list on the right side of the page. The list shows
information about the bells in the template that is selected in the Day Templates list. You can
highlight a bell in the Bell Schedule list by rolling the mouse cursor over it and select the bell
by clicking on it. There are column labels at the top of the list describing the column
contents.
Figure 7-12: Schedule - Day Templates page - Bell Schedule List - Top half only
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Chapter 7: Schedules
Play Time
The time when the bell is scheduled to play.
Bell
A description of the bell indicating its purpose or the message it is supposed to convey.
Bell Tone
The bell tone used for this bell. This is one of the *.wav audio files imported into the
system and designated as a "Bell Tone".
Zone Map
The zone map (group of zones) where this bell will play at the scheduled time.
At the bottom of the list are a number of buttons that allow you to change the contents of the
list and play the bells manually.
Figure 7-13: Schedule - Day Templates page - Bell Schedule List - Bottom half only
Add Bell
Click the Add Bell button to create a new bell and add it to the selected bell schedule
day template. A dialog box will open.
Figure 7-14: Bell Editor dialog box opens when the "Add Bell" button is clicked
• Enter the Bell Name to describe the purpose of the bell.
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Chapter 7: Schedules
• Enter the Play Time. You can enter the hour and minute using the keyboard or
click on the hour or click on the minute and change the number by using the UpDown Buttons. If desired, click on "AM" and click on the Up-Down buttons to
change to "PM"
Note:
When using the Up-Down buttons to change the hours indication, the "AM"/"PM"
indication to change when the hour rolls past "12". When you click on the "AM"/"PM"
indication, either the "Up" button or "Down" button can be used to toggle between
the two choices.
• Select the Bell Tone by clicking on the list button under the "Bell Tone" label to
open the drop-down list.
Figure 7-15: Bell Editor dialog box showing Bell Tone drop-down list
Select the Destination Zone from the zone map drop down list by clicking on the button
under the "Destination Zone" Label.
Figure 7-16: Bell Editor dialog box showing Destination Zone drop-down list
The completed box will look like this:
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Chapter 7: Schedules
Figure 7-17: Bell Editor dialog box showing completed entries
Click OK to accept the entries, create the new bell and add it to the selected day
template.
Click Cancel to abort the process.
Edit Bell
To make changes to a bell in the schedule, click on it to select it and then click on the
Edit Bell button to make changes to it. A dialog box will open. You may change any item
in the dialog box: Bell Name, Bell Tone, Play Time or Destination Zone.
Figure 7-18: Bell Editor dialog box for "Edit Bell"
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Chapter 7: Schedules
Figure 7-19: Bell Editor dialog box for "Edit Bell".
Notice that the Destination Zone is changed to "Cafeteria Only".
Click OK to accept any changes and add them to the selected day template.
Click Cancel to abort the process.
Copy Bell
The Copy Bell function makes it easy to create bells that are similar. For instance, if you
want to use the same bell tone and zone maps for a bell, but change the play time, you
can use Copy Bell. To use this function, click on a bell to select it and then click on the
Copy Bell button. A dialog box will open with the Bell Tone, Play Time and destination
Zone copied into the editor.
Figure 7-20: Bell Editor dialog box for "Copy Bell".
• Enter the Bell Name. You may use the computer's "copy-paste" function of the to
paste a name from the clipboard if you want.
• If needed, change the Bell Tone, Play Time or Destination Zone.
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Chapter 7: Schedules
Figure 7-21: Bell Editor dialog box for "Edit Bell".
Click OK to accept any changes and add them to the selected day template.
Click Cancel to abort the process.
Import Template
You can copy the entire contents of an existing bell schedule template into another Day
Template by importing it to a selected template. This function is helpful when you need to
change the contents of an existing template or you wish to create a new one, making
only minor changes to an existing template.
To copy a template, create a new Day Template and select it or select an existing Day
Template and then click on the Import Template button. This will open a dialog box.
Figure 7-22: Import Template - Day Templates selection dialog box
You may select any template from the drop-down list. To empty an existing template,
you may select "<Delete Template>". When you click on a template name, the list
closes.
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Chapter 7: Schedules
Figure 7-23: Import Template - Day Templates selection dialog box, completed.
Click OK to accept the template to copy and import its bells into the selected day
template.
Click Cancel to abort the process.
Once you have imported an existing template into the selected Day Template, you may
change the Bell Schedule with the "Add Bell", "Edit Bell", "Delete bell" and "Copy Bell"
buttons .
Note:
There is no button to rename an existing Day Template. To accomplish this task,
Add a new Day Template with the new name and import the contents of the existing
template. Then, delete the old template.
Play Bell
You can play a bell into its designated zone map manually. Select a bell from the Bell
Schedule list and click on the Play Bell button. A confirmation dialog box will open.
Figure 7-24: Play Bell confirmation box
Click Yes to play the bell selected in its assigned zone map.
Click No to abort the process.
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Chapter 7: Schedules
Campus Schedule Setup Page
The Campus Schedule Setup page shows a month's calendar that displays the selected Day
Templates assigned for that month. The current day of the month is highlighted in blue.
Figure 7-25: LANcom SCS User Screen - Schedules - Campus Schedule Setup page
At the top of the calendar are tabs to select which campus calendar to show. There are buttons
to navigate to the previous month and next month relative to the month shown. Click on
"Previous Month" to see earlier months. Click on "Next Month" to see later months. There is a
button to enter the schedule editor. Click on "Edit Schedule" to see options for adding Day
templates to the calendar.
Figure 7-26: Campus selection tabs and Previous Month - Next Month buttons (left),
Edit Schedule button (right)
If you move the mouse cursor to a date, it is highlighted in pale yellow and icons will display to
allow you to edit the Day Template assigned to that day or to set a new one for the day.
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Chapter 7: Schedules
Figure 7-27: Icons appear to let you set a new Day Template or edit the Day Template
Caution!
If you assign an empty Day Template to a date using the "Set Day Template" icon, the template name may not show and this action prevents
any other day template from being assigned to the date. To correct
this issue, use the Set Day Template icon for the date, select <Delete
Template> and click OK. Then click on the Set Day Template icon
again, select the correct, filled-in Day Template and click OK.
Edit Schedule Tab
You can use the calendar date "Set Day Template" icon to select a Day Template for that
date. However, if you need to select a template for more than a few dates at a time, it may be
faster to use the schedule editor. Click on the "Edit Schedule" button to open the schedule
editor.
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Chapter 7: Schedules
Figure 7-28: Schedule - Schedule Editor
Select Day Template
Click on the bar below the "Select Day Template" label to open the drop-down list of
templates. Click on the desired Day Template name to select it.
Figure 7-29: Schedule Editor - Selecting a Day Template
Apply template to...
Select the date range for the Day Template to apply.
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Chapter 7: Schedules
Figure 7-30: Schedule Editor - Apply template to date range
This Week
Apply the selected Day Template to the current week only.
This Month
Apply the selected Day Template to the current month only.
This Date Range
Apply the selected Day Template to the date range in the two text boxes "Start Date" and
"End Date". You can enter dates in the boxes by two methods.
• Enter the dates in the boxes manually by typing them in.
Note:
Enter dates with the format MM/DD/YY or MM/DD/YYYY. It will convert to
MM/DD/YYYY when you finish the entry.
• Use the drop down calendars to select the dates. There is one calendar for each
date entry text box. Click on the calendar icon on the right side of the date text
box to open a calendar date picker. If the desired date is not shown on the
calendar, navigate to the date using the arrows as described below.
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Chapter 7: Schedules
Figure 7-31: Date Select Calendar - day of month selection
Figure 7-32: Date Select Calendar - month selection box
Figure 7-33: Date Select Calendar - year selection box
Using these days of the week...
Click on individual check boxes to select which days of the week in the date range to fill
with the Day template. To make this easier, you may click on a pre-defined day button to
select the days shown.
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Chapter 7: Schedules
Figure 7-34: Schedule Editor - Selecting days of the week
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56
8
Notifications
The Notifications page allows a user to create and to view messages of general interest to members
of defined notifications groups. A system user is made a member of one or more notification groups
by a system administrator. Click on the "Notifications" item on the Toolbar to launch the
Notifications page.
Figure 8-1: LANcom SCS User Screen - Notifications page
The Notifications page shows a list of messages sent to the user's groups and three buttons at
the bottom right of the page. These buttons allow a user to add, edit or delete messages
according to their set permissions.
Notifications Message List
The Notifications message list shows messages that are sent to the user's notification groups.
Messages may be selected by clicking on them. Actions may be taken by clicking on buttons
displayed at the bottom of the page.
New Message Icon
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Chapter 8: Notifications
When a new message is sent to the a group, the "New Message" icon will appear in the lower
left corner of the LANcom SCS web page.
Figure 8-2: New Message icon as seen on the web page.
Figure 8-3: Notifications Page - Notifications message list
To:
The Notifications group that is receiving the message.
Priority
The priority of the message as selected by the sender. Choices include "Low", "Medium",
"High" and "Emergency". The default priority is "Medium".
MsgText
The body of the message.
Expires
The last date the message may be displayed on the Notifications page. The message can be
removed from the list at any time by using the delete button. Notification messages require
an expiration date to be set before they can be sent.
Message Function Buttons
The Notifications page has three message function buttons at the bottom of the page.
Figure 8-4: Notifications page - message functions buttons
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Chapter 8: Notifications
Add Message Button
Clicking on the Add Message button opens a dialog box that allows the user to create a
new message and send it to a selected notification group.
Figure 8-5: Notifications Page - Create New Notification dialog box
To
Click on the button below the "To" label to open a drop down list of groups. Only groups
that the user has membership will display. Click on a group name to select it as the
message addressee. The selected group name will appear on the button. When you
complete the message and send it, the message will be transmitted to the group
members and the addressee group name will appear along with the text on the message
list.
Figure 8-6: Drop-down list of Groups
Priority
The default Notification message priority is "Medium". If you want to change it, click on
the button below the "Priority" label to open a drop down list of priority levels. Choices
include: "Low", "Medium", "High" and "Emergency". Click on a priority name to select it as
the message priority. The selected priority will appear on the button.The priority will be
displayed along with the text in the message list.
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Chapter 8: Notifications
Figure 8-7: Drop-down list of Priorities
Expiration Date
Note:
You must set the last date that the message will be shown on the Notifications
message list. This is the message Expiration Date. You cannot enter the Expiration
Date using the keyboard; you must use the drop-down calendar date picker to
select it.
Click on the calendar icon on the right side of the date text box to open a date picker
calendar.
Figure 8-8: Expiration Date selection date picker calendar
Click on the calendar date to select it and enter it into the Expiration Date text box. The
date will display in the Expires column of the message list and the message will be
deleted on the day following its expiration date. If the desired expiration date is not
shown on the calendar, navigate to the date using the arrows as described below.
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Chapter 8: Notifications
Figure 8-9: Date Select Calendar - day of month selection
Figure 8-10: Date Select Calendar - month selection box
Figure 8-11: Date Select Calendar - year selection box
Message Text
Enter the text of the desired message. When the message is completed, click OK to send
it. You can cancel sending the message and discard it by clicking the Cancel button.
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Chapter 8: Notifications
Note:
This text entry box does not allow for using the <Enter> key to start a new line of
text. It does not have a spell check function. You will need to manually check your
spelling and grammar before sending the message.
Edit Message Button
You can edit an existing message in the Notifications message list. To do this, select the
desired message by moving the mouse cursor to it and click on it to select.
Clicking on the Edit Message button opens a dialog box that allows the user to edit the
selected message.
Figure 8-12: Notifications Page - Create New Notification dialog box
To
The current Notification message recipient group is shown on the button. If you want to
change the receiving group, click on the button below the "To" label to open a drop
down list of groups. Only groups that the user has membership will display. Click on a
group name to select it as the message addressee. The selected group name will appear
on the button. When you complete the message and send it, the message will be
transmitted to the group members and the addressee group name will appear along
with the text on the message list.
Figure 8-13: Drop-down list of Groups
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Chapter 8: Notifications
Priority
The current Notification message priority is shown on the button. If you want to change
it, click on the button below the "Priority" label to open a drop down list of priority levels.
Choices include: "Low", "Medium", "High" and "Emergency". Click on a priority name to
select it as the message priority. The selected priority will appear on the button.The
priority will be displayed along with the text in the message list.
Figure 8-14: Drop-down list of Priorities
Expiration Date
The current expiration date is shown in the text box. If you want to change it, click on the
calendar icon to the right of the text box. This will open a date picker calendar.
Note:
You must set the last date that the message will be shown on the Notifications
message list. This is the message Expiration Date. You cannot enter the Expiration
Date using the keyboard; you must use the drop-down calendar date picker to
select it.
Figure 8-15: Expiration Date selection date picker calendar
Click on the calendar date to select it and enter it into the Expiration Date text box. The
date will display in the Expires column of the message list and the message will be
deleted on the day following its expiration date. If the desired expiration date is not
shown on the calendar, navigate to the date using the arrows as described below.
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Figure 8-16: Date Select Calendar - day of month selection
Figure 8-17: Date Select Calendar - month selection box
Figure 8-18: Date Select Calendar - year selection box
Message Text
Edit the text of the message if desired. When the message is completed, click OK to send
it. You can cancel sending the message and discard it by clicking the Cancel button.
Note:
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This text entry box does not allow for using the <Enter> key to start a new line of
text. It does not have a spell check function. You will need to manually check your
spelling and grammar before sending the message.
Chapter 8: Notifications
Delete Message Button
You can delete a message in the Notifications message list before its expiration date.To
do this, select the desired message by moving the mouse cursor to it to highlight the
message. Click on it to select. Click on the Delete Message button. The message will be
deleted immediately.
Caution!
There is no confirmation pop-up warning before the message is
deleted. There is no "un-do" to recover deleted messages. Be sure
you have selected the message you want to remove before clicking on
the Delete Message button.
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9
Emergency Acknowledgements
Announcement Events can be created with a setting that requires room occupants to acknowledge
hearing that announcement. Examples include "Lockdown" or "Weather Alert" events. (See
Administration - Events Setup.) Room occupants typically acknowledge the announcement by
pressing a dedicated pushbutton or by clicking on an "Acknowledgement" pop-up on the teacher's
computer screen.
The Emergency Acknowledgements page shows a list of rooms that are configured in the LANcom
School Communications System.It allows a user to see which rooms have acknowledged a message
event after the it plays. Click on the "Emergency Acknowledgements" item on the Toolbar to launch
the page. You will find the name of the event being acknowledged on the left side of the page, below
the toolbar. This description is reset, along with the room device's status, when a new event that
requires acknowledgement is played.
Figure 9-1: Emergency Acknowledgements page showing the event being acknowledged.In this
example, a Lockdown event has been played.
Rooms shown in green have acknowledged the event message. Rooms shown in red have not
acknowledged the event message.
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Figure 9-2: LANcom SCS User Screen - Emergency Acknowledgements page
You can select from a set of three filters to see rooms that have acknowledged, rooms that have not
acknowledged or all room devices. Click on a button to set the filter.
Figure 9-3: Filters to select which rooms are displayed in the list
Display Filters
The room devices shown in the Emergency Acknowledgements display may be filtered by
selecting one of three choices. Click on the radio button to the left of the description to select the
filter.
All Devices
Setting "All Devices" filter shows all room devices. Acknowledged rooms are in green text;
Un-Acknowledged rooms are in red text.
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Figure 9-4: All Devices Filter. All room devices are shown.
Acknowledged Only
Setting "Acknowledge Only" filter shows only the room devices where the occupant has
acknowledged the event message.
Figure 9-5: Acknowledged Only Filter. Only acknowledged messages are displayed
Un-Acknowledged Only
Setting "Un-Acknowledge Only" filter shows only the room devices where the occupant has
not acknowledged the event message.
Figure 9-6: Un-Acknowledged Devices Filter. Only non-acknowledged messages are displayed
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10
Administration
The LANcom SCS Administration pages provide authorized users with the ability to configure some
of the system parameters; add, edit or delete tones and messages; add, edit or delete events; add,
edit or delete system users and permissions; monitor some system operations and recover from
some system stoppage issues. Click on the Toolbar item "Administration" to show a drop down
menu list of choices. The list contents may vary, based on a user's permissions.
Figure 10-1: LANcom SCS User Screen - Administration drop-down menu list
Moving the mouse cursor over the list will highlight an item. Click on it to select it and go to that
page.
Figure 10-2: Administration drop-down menu showing highlighted item.
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Zone Maps Page
A zone map is a collection, or group, of room devices that can be addressed as one when
making page announcements or when playing bell tones, messages or events. The Zone Maps
page allows a user to create zone map names and then select which room devices are a part of
that zone map. To access the Zone Maps page, click on "Zone Maps" in the drop down list under
the Toolbar item "Administration"
Figure 10-3: LANcom SCS User Screen -Administration - Zone Maps Setup page
The left side of the page shows a list of Destination Zone Maps. In the list are all the zone maps
defined in the LANcom School Communications System and their telephone access code. The
right side of the page shows a list of all room devices that are defined in the system.
Zone Maps - Destination Zone Maps List
The Destination Zone Maps, on the left side of the Zone Maps page, lists all the zone maps
defined in the LANcom SCS. The zone maps are sorted in alphabetical order, preceded by
their telephone access code.There are three buttons, shown below the list, that allow a user
to add, edit or delete zone maps.
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Figure 10-4: Destination Zone Map list and Add, Edit, Delete function buttons
Add
Click on the Add button to create a new Zone Map (Zone Group). A pop-up dialog window
will open that requests information about the new Zone Map.
Figure 10-5: Administration - Add New Zone Map dialog window
Entry Code
Enter the Zone Map number in the box . This number is entered when using the
telephone to make a page announcement to a zone map. You may type the number in
or click on the "up" or "down" arrows next to the box to enter the desired number.
Note:
The Zone Map number must be a unique number greater than zero (0). You may
not use a number already assigned to an existing zone map. Although the software
will accept zero as a valid Entry Code, the telephone interface does not recognize "0"
as an Entry Code number.
Zone Map Name
Type the name of the new zone map in the text box labeled "Put prompt here". This zone
map name will appear in the Destination Zone Map list as well as drop down lists that
appear when selecting zone maps for page announcements, message play actions and
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bell play actions.
Note:
The Zone Map name should be descriptive of the areas that will hear (or see)
announcements and messages when they are delivered to the room devices that are
included in the zone map.
Figure 10-6: Add New Zone Map dialog window, filled in.
Click "OK" to accept the new zone map name and entry code, adding it to the list. Click
"Cancel" to abort adding this new zone map to the list.
If you try to enter an Entry Code that is already in use and click "OK", you will get an error
notice. Click "OK" to close the error notice. To correct the error, change the Access Code to
a unique code number and click OK.
Figure 10-7: New Zone Map - Entry Code duplication error
Caution!
If you enter a zone map name that is identical to an existing zone map
name, no error will occur. You may assign room devices to this zone
map and the name will appear on the Destination Zone Maps list
(along with the Entry Code number) and in zone map drop down lists
when making announcements, playing messages or setting up bells
and events (without the entry code number). To avoid confusion
always create unique zone map names.
Edit
Select an existing zone map from the Destination Zone Map list and click on the Edit button
to change either the access code or the name of that zone map. A pop-up dialog window
will open that shows information about the selected zone map.
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Figure 10-8: Edit Zone Group dialog box showing existing information
Change the desired information, such as Entry Code.
Figure 10-9: Edit Zone Group dialog box showing changed Entry Code
Click "OK" to accept the changes and add them to the Destination Zone map list. Click
"Cancel" to abort the edit operation.
Delete
You may remove a zone map from the list by selecting it and clicking on the "Delete" button.
A pop-up confirmation window will open, showing the selected zone map name, and ask if
you are sure you want to delete the selected zone map.
Figure 10-10: Zone Map delete confirmation window
Click "Yes" to confirm and delete the zone map. Click "No" to abort the operation.
Zone Maps - Room Device List
The Room Device list, on the right side of the Zone Maps page, shows all of the room devices
defined in the LANcom SCS. Room devices are sorted in alphabetical order.There are two
buttons, shown below the list, that allow a user to "Check All" (select all) or "UnCheck All"
(de-select all) devices in the list when associating rooms to a zone map in the left-side list.
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Viewing Zone Map - Room Device Assignments
You can see which room devices are assigned to a zone map by clicking on the zone
map name in the Destination Zone Map list. Assigned room devices are checked.
Add Room Devices to a Zone Map
To add room devices to a zone map, highlight and select the zone map in the
Destination Zone Map list by clicking on it. Then, click on the check box next to any room
device listed. A "checked" device becomes a part of the zone map. To select all room
devices at once (such as for an "All Call" zone map) click on the "Check All" button.
Remove Room Devices from a Zone Map
To remove room devices from a zone map, highlight and select the desired zone map
name in the Destination Zone Map list. Uncheck room devices to remove them from the
zone map. Click on the "UnCheck All" button to remove all room devices from the list at
once.
Figure 10-11: Viewing and changing contents of a zone map.
Tone and Message Setup Page
Tones and messages are audio files that may be played in a LANcom School Communication
System for a variety of purposes. These include class change or warning bells, routine
announcements, emergency messages or sounds that are used for alerting or administrative
purposes, such as pre-announce tones or privacy tones. The Tone and Message Setup screen
provides the functions for adding audio files to the system, editing information about the audio
file or deleting it from the system.
Note:
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For simplicity, all sound files used in LANcom SCS are referred to as "Tones" whether
they are sounds, tones, music or recorded speech.
Chapter 10: Administration
To access the Tone & Message Setup page, click on "Tones & Messages" in the drop down list
under the Toolbar item "Administration".
Figure 10-12: LANcom SCS User Screen - Administration - Tone and Message Setup page
Tones and Messages List
The Tones and Messages list contains information about each tone that has been added to
the system. The list is divided into rows and columns. Each tone uses one row and the
columns are used to show various information. You may click on most of the column
headings to change the way the information is sorted.
Figure 10-13: Tones and Messages List showing column titles
Play
Play Tone
If your computer has a sound card and speakers, click on the "Play" icon to listen to the
tone shown on the row with the icon.
Stop Playing Tone
While the tone is playing, the icon will change to the "Stop" icon. Click on it to stop
playing the tone.
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Tone
This is the name given to the tone. It may be the same as its file name or it may be
different. Usually this name is used to describe the contents of the file. Example:
Dismissed
Note:
Click on the "Tone" heading to sort the list alphabetically according to the tone
name. Click once to sort "0 to 9, A to Z" and click again to sort "Z to A, 9 to 0".
Description
This is a description of how the tone will be used in the system. This description appears
when the tone is shown in drop down selection boxes and under its icon on the Paging Tones and Message page. Example: Dismissed for the Day
Note:
Click on the "Description" heading to sort the list alphabetically according to the
description name. Click once to sort "0 to 9, A to Z" and click again to sort "Z to A, 9
to 0".
Type
This is the type of tone . There are four types: Bell Tone, Emergency Tone, Recorded
Message and System Tone.
Bell Tone: A sound file that is commonly used to indicate start of the school day,
class change, class start warnings and end of the school day.
Emergency Tone: A sound file, containing tones, noises or recorded messages,that
are used to provide information during an emergency condition or the end of an
emergency condition.
Recorded Message: A sound file containing recorded speech to convey some
information to those hearing it. Examples may include staff requests (i.e. "Custodian
please report to the office.") or advisory messages (i.e. "Students must not park in the
staff parking lots.") Recorded messages may also include daily announcements that
are played some time after being recorded.
System Tones: Tones used for various system functions or alerts. (i.e. pre-announce
tones, privacy tones and intercom request acknowledgement tones)
Note:
Click on the "Tone" heading to sort the list alphabetically according to the type of
tone. Click once to sort "0 to 9, A to Z" and click again to sort "Z to A, 9 to 0".
Text
The plain text message that will be displayed on (optional) Visual Display Monitors when
the tone is played.
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Note:
Click on the "Text" heading to sort the list alphabetically according to the first letter of
the text message. Click once to sort "0 to 9, A to Z" and click again to sort "Z to A, 9
to 0". Blank or empty text fields will sort before "A" in an "A to Z" sort and after "A" in a
"Z to A" sort.
Filters
You can set filters to limit which types of tones are displayed. Click on a check box to select
or unselect a filter.
Figure 10-14: Tones and Messages - Filters
Emergency
If checked, includes Emergency Tones in the list. If unchecked, omits them from the list.
Recorded Message
If checked, includes Recorded Messages in the list. If unchecked, omits them from the
list.
Bell Tone
If checked, includes Bell Tones in the list. If unchecked, omits them from the list.
System Tone
If checked, includes System Tones in the list. If unchecked, omits them from the list.
Add, Edit or Delete Tones and Messages
The Tone and Message Setup pages gives the user the ability to add new sound files for use in
the LANcom SCS, and to edit or delete existing tones and messages. There are three buttons at
the bottom right of the page providing these functions.
Figure 10-15:
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Add Tone
Click on the "Add Tone" button to import a sound file for use with the LANcom SCS. A dialog
box will open.
Note:
Any .WAV sound file may be imported for use as a tone. However, if sound files with
different formats or settings are played at the same time, the system may play one or
more of the files in unexpected ways. We recommend that all sound files imported
have been saved with the following format: Mono, unsigned, 16 bit, 16 kHz sample
rate. If the file does not meet this format, it can be imported into any sound file
editor, such as GoldWave (available for download at www.goldwave.com), and
saved in the desired format.
Figure 10-16: Add New Tone dialog box
The process of adding a tone is easiest if you follow this order:
Sound File
Click the "Browse" button to open a standard Windows "Open.." dialog and browse to
find the sound file you want to add to the system. You may browse your computer or any
computer on the network that you have permissions for access, including the LANcom
server.
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Figure 10-17: Windows "Open.." dialog window to find sound files
When you find the desired file, click on it in the window and click "Open" or double click
the sound file name. You can click "Cancel" to close the browser window without
selecting a file.
When you select a file, its file name is entered into the text box labeled "Sound File" and a
"Play file" icon
appears next to the text box. If your PC has a sound card and
speakers, you can click on the play icon to hear the sound file. While playing, the icon
will change to the "Stop" icon
Note:
. Click on the icon to stop playing the file.
You can import the same sound file and give it different Tone Names and
descriptions. This may be helpful for signal tones that display different text
messages. (i.e. A common bell tone with text to display the "period" being
dismissed.)
Tone Name
Enter the name of this tone.
Tone Type
Click on the button to expose the drop down list of tone types. Click on the type that
describes how this tone will be used most often. Only types "Bell Tone" and "Recorded
Message" appear in the Paging - Tones and Messages list for ad-hoc play.
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Description
Enter a description for how this tone will be used.
Message Display Text
Enter the text to be shown on visual displays when the message is played.
Click "OK" to accept the information and add the tone to the system list. Click "Cancel"
to abort the operation and close the dialog box without adding the tone to the system.
Edit Tone
You may change any or all of the parameters of a Tone, including the sound file used, by
selecting the tone and editing it. As you move the cursor over the list of tones and messages,
you will see a light yellow-colored band highlight the row of information for each tone.
Figure 10-18: Tone is highlighted when cursor is over its row.
Click on the desired tone's row and it will be selected. This is shown by the row changing to
yellow.
Figure 10-19: Selected tone is marked with yellow color.
Click on the "Edit Tone" button on the lower right of the page to open the "Edit Existing Tone"
dialog box. If you click on the "Edit Tone" button without selecting a tone, you will get an
error message.
Figure 10-20: Edit Tone error popup box
Click "OK" to close the box. Select a tone to edit and then click on the "Edit Tone" button to
open the edit dialog box.
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Figure 10-21: Edit Existing Tone dialog box
Type in any changes desired to the Tone Name, Description or Message Display Text. You
may change the Tone Type by selecting a different one from the drop-down list. You may
change the Sound File by clicking on the "Browse" button and selecting a new file from the
browser window. Any item unchanged will remain unchanged when you click on the
"OK" button to save the new information and close the dialog box. Click "Cancel" to abort
the edit process and close the dialog box.
Delete Tone
You may permanently delete a Tone from the LANcom SCS. Select a tone to delete from the
Tones and Messages list. Click on the "DeleteTone" button on the lower right of the page. If
you click on the "DeleteTone" button without selecting a tone, you will get an error message.
Figure 10-22: Delete Tone error popup box
Click "OK" to close the box. Select a tone to edit and then click on the "DeleteTone" button to
open the Delete Tone Confirmation dialog box.
Figure 10-23: Delete Tone Confirmation Pop-up box.
The dialog box will show the name of the tone to be deleted. Click "Yes" to delete the selected
tone or click "No" to abort the process and close the dialog box.
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Event Setup Page
An Event is a tone playing to a zone map or a series of tones playing to zone maps with one
initiation command. The event is composed of two parts: The event description and the list of
tones that will play with the zone map destinations.
To access the Event Setup page, click on "Events Setup" in the drop down list under the Toolbar
item "Administration".
Figure 10-24: LANcom SCS User Screen -Administration - Event Setup page
The Events Setup page has three sections for information; the Events list, the Events Properties
section and the Event Tones list.
Events List
The Events list shows the names of the events, along with their Event Number which is used
to start the event when using the telephone. You can select an event by clicking on its name
in the list. A selected event will be highlighted in blue.
Note:
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The first item in the Event list is selected by default when the Event Setup page is
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Chapter 10: Administration
Figure 10-25: Event Setup page - Events list. In this example, the "Lockdown" even has been selected.
Below the Events list are three buttons that provide functions to add new events, edit existing
events and delete events from the list.
Events Properties Section
To the right of the Events list is an untitled section that shows a description of the event's
properties, showing how the selected event acts. This description can be viewed, but not
edited. To change any item, you must use the event edit function.
Figure 10-26: Event Setup page - Selected event properties description.
The event properties description includes the following information:
Event Number
This displays the number you will enter to start the event when using a telephone to
access the LANcom SCS.
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Event Name
This is the name of the event. This shows under its icon on the Paging - Events tab or the
Paging - Emergency Events tab, depending on the priority set for the event.
Play Count
This is the number of times the event will play after it is started. The maximum number of
plays allowed is 999.
Play Until Stopped
When checked, the event will play continuously until it is stopped by a staff or
administrative user clicking on the menu item "Administration - End Current
Announcements". If "Play Until Stopped" is checked, the Play Count is ignored and the
number box is grayed out.
Time Between Plays
When an event plays more than once, this is the time, in seconds, between event plays.
Emergency Event
If checked, this event is treated as an emergency event. It will be found in the Paging Emergency Events Tab list and will have its priority and volume level set according to the
"emergency" announcement class.
If unchecked, the event will be found in the Paging - Events Tab list and will have its
priority and volume level set according to the "normal" announcement class.
Require Confirmation
If checked, when the user clicks the event icon and then confirms the event should be
played, a pop-up Login box will appear requesting a User Name and password to verify
proper permission before starting the event. Typical events that might require
confirmation include fire drills, weather alerts, etc.
Figure 10-27: Event Confirmation Login
An incorrect response will result in an error. See Chapter 5 on Paging.
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Require Acknowledgement
System devices may be configured in the Device Configuration to require
acknowledgement. If checked, this event will require acknowledgement from all rooms
configured for acknowledgement. Upon start, all devices in the room device
acknowledgement list will be set to "Un-Acknowledged". Room occupants must press
the acknowledgement button or click on the acknowledgement icon on the classroom
PC to perform the acknowledgement function. See Chapter 9 - Emergency
Acknowledgements.
If unchecked, no acknowledgement is required by room occupants.
Event Tones List
The Event Tones list shows the tones that will play when the event is started and the zone
map where each tone will be heard and any associated visual text message is displayed.
Figure 10-28: Administration - Event Setup page - Event Tones list
Tone
The name of a tone that will play as a part of the event. If more than one tone has been
selected to play all tones will be shown on the list.
Note:
The LANcom SCS has four message playback channels. Therefore, up to four tones
can play to unique zone maps simultaneously. If more tones are in the event, some
will be delayed until a message playback channel is free.
Zone Map
The Zone Map that the tone will play into as a part of this event.
Note:
Tones play simultaneously in zone maps with no overlap in their room device
assignments. If a tone is commanded to play in two zone maps with overlapping
room devices (such as a shared library in a High School / Middle School complex),
one tone will play and the second one will be delayed until the first tone finishes and
the message playback channel can connect to the shared room device.
There are three buttons below the Events Tone list to provide functions to add tones to
the event, edit tones that already exist as a part of the event and to delete tones from the
event.
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Add, Edit or Delete Events
The Event Setup page gives the user the ability to add new events for use in the LANcom SCS,
and to edit or delete existing events. There are three buttons at the bottom right of the Events
section of the Event Setup page providing these functions.
Figure 10-29: Event Setup - Buttons to add, edit or delete Events
Creating an event requires two steps:
• Add an event name and its properties to the Events list.
• Assign tones and their target zone maps to the event name.
Add
To create a new event, click on the "Add" button below the Events list. A dialog box will open.
Figure 10-30: Add New Event dialog box
Event Number
Enter the desired event number or use the "Up" or "Down" buttons to select the event
number. The largest allowable number is 9999. Each event must have a unique
number. If you select a number that is already in use, you will get an error when you click
"OK" to save the information.
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Figure 10-31: Duplicate number error warning
Event Name
Enter a name to describe the event. A short, but descriptive name is best, i.e. "Weather
Warning", "Fire Drill", or "Lockdown".
Play Count
Enter the number of times you want this event to play each time it is started. You may
type in a number or use the "Up" or "Down" buttons to select the number. The maximum
number of plays allowed is 999.
Play Until Stopped
Check the box if you want this event to play until it is stopped manually. The event will
repeat, based on the "Time Between Plays" setting until it is stopped manually by an
authorized person. The Play Count box will be grayed out and ignored by the LANcom
SCS software. To stop the event, click on "End Current Announcements" in the drop
down list under "Administration" on the Toolbar.
Emergency Event
Check this box to give the event "Emergency" status. This will put its icon in the
"Emergency Event" tab of Paging and set the announcement class as "Emergency"
Require Confirmation
Check this box if you want the user to confirm they have permission to start an event by
entering a User Name and Password before the event is allowed to start.
Require Acknowledgement
Check this box if you want room occupants to acknowledge the event.
Click the "OK" button to accept the information for the new event and add it to the Event list.
Click the "Cancel" button to abort the operation and close the dialog box without saving the
information.
Edit
To make changes to an existing event, select it by clicking on the event name in the Events list
and then click the "Edit" button below the Events list. A dialog box will open.
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Figure 10-32: Edit Event dialog box
Note:
Even though the Edit Event dialog box is labeled "New Event" it can be identified as
the correct function because the Event Name box is filled in with the name of the
event you are editing. (A "New Event" dialog box will have "<New Event>" in the
Event Name box.)
Make the changes you need for the selected event and click on the "OK" button to accept the
changes and close the dialog box. Items you have not changed will remain the same when
you close the dialog. Click the "Cancel" button to abort the edit operation.
Delete
To delete an existing event, select it by clicking on the event name in the Events list and then
click the "Delete" button below the Events list. A confirmation dialog box will open.
Figure 10-33: Event deletion confirmation dialog box
Caution!
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The Confirm Delete dialog box does not show the name of the event
to be deleted. Be sure you have selected the event you want by looking at the highlighted name in the Events list before clicking on the
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Click the "Yes" button to confirm the deletion, close the dialog box and remove the selected
event from the Events list. Click on the "No" button to abort the deletion operation and close
the box without making any changes to the Events list.
Add, Edit or Delete Tones
The Event Setup page gives the user the ability to add tones and their destination zone map to
events for use in the LANcom SCS, and to edit or delete tone/zone map assignments for existing
events. There are three buttons at the bottom right of the Event Tones section of the Event Setup
page providing these functions.
Figure 10-34: Event Setup - Buttons to add, edit or delete Event Tones
Add Tone
To add a tone to an event and assign destination zone maps, click on the "Add Tone" button
below the Event Tones list. A dialog box will open.
Figure 10-35: Add New Event Tone dialog box
Event Tone
Click on the selection button below the label "Event Tone". A list of available tones will
open. If the list is longer that the box can show, a scroll bar will appear on the right side
of the list box allowing you to scroll through the list to see all the available tones.
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Figure 10-36: List of available tones for events
The tones will be highlighted by a light blue bar as the cursor passes over them. Click on
a name to select it. The list will close and the selected tone name will appear in the Event
Tone selection button.
Destination Zone Map
Click on the selection button below the label "Destination Zone Map". A list of zone maps
will open, in the same manner as the tone list opened. If the list is longer than the box
can show, a scroll bar will appear on the right side of the list box allowing you to scroll
through the list to see all the zone maps. The zone map names will be highlighted by a
light blue bar as the cursor passes over them. Click on a name to select it. The list will
close and the selected zone map name will appear in the Destination Zone Map
selection button.
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Figure 10-37: Completed Add Event Tone dialog box
Click the "OK" button to accept the new Event Tone and Destination Zone Map for the event
and close the dialog box. Click the "Cancel" button to abort the function without adding the
new Tone - destination Zone Map to the event.
Edit Tone
To edit an event tone, click on the tone in the Event Tones list to highlight it.
Figure 10-38: Tone highlighted (selected) in Event Tones list
Click on the "Edit Tone" button below the Event Tones list. A dialog box will open.
Note:
If no tone is selected when you click on the Edit Tone button nothing will happen;
there is no error dialog box.
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Figure 10-39: Edit Tone Dialog Box
Event Tone
If you want to change the event tone, click on the selection button below the label "Event
Tone". A list of available tones will open. Select a new tone from the list.
Destination Zone Map
If you want to change the tone's destination zone map, click on the selection button
below the label "Destination Zone Map". A list of available zone maps will open. Select a
new zone map from the list.
Click the "OK" button to accept the edited Event Tone and Destination Zone Map for the
event and close the dialog box. Click the "Cancel" button to abort the function without
changing the selected Tone - Destination Zone Map for the event.
Delete
To delete an existing event tone, select it by clicking on the event tone in the Event Tones list
and then click the "Delete" button below the Event Tones list.
Note:
Caution!
If no tone is selected when you click on the Delete Tone button nothing will happen;
there is no error dialog box.
The Delete Tone function does NOT have a confirmation dialog box.
As soon as you click the button, the tone is deleted from the Event
Tones list!
Network Devices Page
A network device is an electronic component that connects to a network port and
communicates with the LANcom SCS server for control and status data signals, receives and/or
sends audio through the network and which may be powered through the attached network
cable (using a power scheme called "Power over Ethernet" or "PoE").
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Network devices have many other common names. They are sometimes called endpoints,
because they are the device where the network signals terminate and other forms of signaling
are used, such as audio for announcements, bells and other tones or the signaling is performed
using relays, push buttons or electronic control signals for clocks, lights, screen control and the
like. In LANcom SCS, network devices are sometimes called a name based on their function,
such as sound reinforcement module (SRM), integrated communications module - or commonly
"intercom module" (ICM), INBOX, or OUTBOX.
LANcom SCS automatically discovers all devices on the network that it can use as a part of the
system, whether configured or not. The Network Devices page allows a user to see the status of
all the devices that are configured to be a part of the LANcom School Communications System
and also certain network devices that are recognized by LANcom SCS, but that have not been
configured to be a part of the system. The user is given an option to add discovered, but not
configured, devices to the system.
To access the Network Devices page, click on "Network devices" in the drop down list under the
Toolbar item "Administration"
Figure 10-40: LANcom SCS User Screen -Administration - Network Devices page
The Network Devices list puts each device on a row in the list and includes all pertinent
information about that device in the row.
Figure 10-41: Column labels
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Icons
The first column in the Network Devices list contains icons that provide functions which can
affect the device listed in the row. You can see the icon's function by flying the cursor over it.
The cursor will change from an arrow to a hand, indicating that you can select a function to
operate.
Online
Indicates whether the device is online and communicating to the LANcom SCS server or not.
"True" means the device is online, "False" means it is not. The row for an offline network
device will be colored red to indicate its faulted status. You can click on the column label to
sort the devices based on their online status. Click once to put all online devices at the top of
the list, click again to put all offline devices at the top of the list.
Code
Shows the access code assigned to the network device. Access codes are assigned to ICM
and SRM devices (which normally have an associated microphone for intercom
communications) to allow a person to call a room using the LANcom telephone interface.
Outboxes, which do not have associated microphones, do not have access codes assigned
to them. Access codes for configured Network Devices must be unique and may range from
1 to 9999. You can click on the column label to sort the devices based on their code
number. Click once to sort 0 to 9 and N/A, click again to sort by N/A and 9 to 0.
Note:
Access codes for network devices are in a separate class from zone map access
codes. Therefore, it is allowable to have a room device with the access code "20"
and a zone map with the access code "20" as they are different classes of access
codes. Having a "Device 20" and a "Zone Map 20" is equivalent to having an
"Apartment 20" and an apartment building at "20 Sunset Boulevard"; the apartment
and the apartment building are in two differing classes.
Name
The name of the network device. This normally describes the device location. In a school
environment, devices may be named using the classroom number, the teacher's name or
subject normally taught in the classroom or a combination of these. Examples: "Classroom
C-1", "Mr. Smith's Class", "Fifth Grade Classroom 1", Gymnasium. Select a system of naming
the devices and try to be consistent within that system. You can click on the column label to
sort the devices based on their name. Click once to sort 0 to 9 and A to Z, click again to sort
by Z to A and 9 to 0.
Note:
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A discovered, but not configured, ICM or SRM may have a code of "0" and
description of "ICM" or "SRM" to match its type. It also may have any code and/or
description that was assigned during previous testing or use. These should be
changed during configuration.
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MAC Address
Displays the machine address code (MAC) address of the device. This is a permanently
assigned hardware code that identifies the device on the network. The MAC address is used
when the device sends or receives audio signals on the network. You can click on the
column label to sort the devices based on their MAC address. Click once to sort highest
address to lowest, click again to sort by lowest address to highest.
IP Address
Displays the IP address of the device. This address is assigned by the LANcom SCS server at
startup or when the device is connected to the network. It is used for communication and
control between the device and the server computer. You can click on the column label to
sort the devices based on their IP address. Click once to sort highest address to lowest, click
again to sort by lowest address to highest.
Dev Type
Displays the type of the device. You can click on the column label to sort the devices based
on their type. Click once to sort A to Z; click again to sort by Z to A.
Event Ack
Displays the whether the device requires event acknowledgement for events set to require it.
Some devices, such as an INBOX or OUTBOX do not have the capability for
acknowledgement. Other devices may be utilized in a way the does not make them
appropriate for acknowledgement. "True" means the device will be required to acknowledge
events and its name will be added to the Emergency Acknowledgement list. "False" means
the device is not required to acknowledge events and its name will not be added to the
Emergency Acknowledgements list.
At the bottom of the Network devices list are four buttons.
Figure 10-42: Network Devices - Function Buttons
Refresh
Asks the server to poll all network devices and refresh the device list with up-to-date
information. Typically, you use the Refresh button after making a change to the system while
on this page, such as configuring a device, so that the changes are shown on the list.
Set All
Commands all network devices that are configured for daily test to play pink noise through
the attached speaker(s), listen to it through the device's attached microphone(s) and
measure the sound level. The device saves this level as a "set" level to compare future tests
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against.
Test All
Commands all network devices that are configured for daily test to play pink noise through
the attached speaker(s), listen to it through the device's attached microphones and measure
the sound level. The device compares this level against the saved "set". If the reading varies
from the set by more than 3 dB, a fault occurs.
Add Offline Device
This function lets you configure devices offline and then match them to discovered devices
later.
Figure 10-43: Add New Device dialog Box
Device Type
Click on the Device Type button to display a list of available device types.
Figure 10-44: Add New Device dialog box showing device types list
Select a device type for the new device by clicking on it. This will close the list and put the
device type on the button.
Description
Type in a description for the new device.
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Entry Code
Type a unique Entry Code number for the entry code for this device or use the "Up" and
"Down" arrows to select a code number. Valid range is 1 to 9999.
Requires Acknowledgement
Click on the checkbox if event acknowledgement is required of this device.
Enable Automated Testing
Click on the checkbox to enable automatic testing of this device. This will cause a device
test to occur at 3:00 a.m. each day to confirm operation of the loudspeaker and
microphone.
Figure 10-45: Completed New Device dialog box
Note:
Since you are adding a new offline device, there is no information about its MAC
address or IP address. This will be added to the configuration when you add a newly
discovered device to the database and select this configuration as its configuration.
Click the "OK" button to accept the configuration and add the new offline device. Click
the "Cancel" button to abort the process without adding the new offline device.
Operations - On Line Devices
Online devices show five icons in their first column.
Figure 10-46: Network Device List - Row displaying a typical online device
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Delete the Device from the Database
Click this icon to delete a device from the Network Devices list. This is normally done when a
device is removed from service and will not be replaced. When you click on the icon, you will
see a pop-up confirmation dialog box.
Figure 10-47: Delete device confirmation box.
The dialog box shows the name of the device that will be deleted. Click the "Yes" button to
delete the device from the device list. Click the "No" button to abort the function and close
the dialog box without deleting the device.
Edit the Device
Click this icon to edit the device. When you click on the icon, you will see an editing dialog
box. The title on the top of the box indicates the device you are editing. The box displays
some information that cannot be changed: the device type, the MAC address and the IP
address.
Figure 10-48: Edit Device dialog box.
Make changes as needed using the same method used to originally add the device. Type in
a new Description, change the Entry Code by typing or using the "Up" and "Down" arrows,
select whether this device requires event acknowledgement or performs automatic testing by
checking (or unchecking) the check boxes.
When editing is completed, click on the "OK" button to accept the changes. Click on the
"Cancel" button to abort the editing process and close the dialog box without saving any
changes.
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Play Pink Noise
Click on this icon to play pink noise through the device loudspeaker(s) for five seconds. This
can aid in locating the device or confirming its location (description) is entered correctly in
the database.
Set Test Level
Commands the individual device to play pink noise through its loudspeaker(s), listen to it
through the device's attached microphone(s) and measure the sound level. The device saves
this level as a "set" level to compare future tests against.
Run Test
Commands the individual device to play pink noise through its loudspeaker(s), listen to it
through the device's attached microphone(s) and measure the sound level. The device
compares this level against the saved "set". If the reading varies from the set by more than 3
dB, a fault occurs.
Operations - Off Line Devices
Offline devices show two icons in their first column.
Figure 10-49: Network Device List - Row displaying a typical offline device
Delete the Device from the Database
Click this icon to delete a device from the Network Devices list. This function operates as
described above.
Edit the Device
Click this icon to edit the device. The function operates as described above.
Operations - Discovered but not Configured Devices
Offline devices show two icons in their first column.
Figure 10-50: Network Device List - Row displaying a typical discovered, not configured,device
Play Pink Noise
Click on this icon to play pink noise through the device loudspeaker(s) for five seconds. This
can aid in locating the device or confirming its location.
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Add Device to the Database
Click this icon to add a discovered device to the Network Devices list
The Add Device function acts in slightly different manners for the case where there are no
offline devices in the Network Devices list and the case where there are one or more offline
Network devices.
Case 1: No Offline Network Devices
Figure 10-51: Network Devices list showing no offline devices and one newly-discovered device
Clicking on the "Add device" icon opens the dialog box.
Figure 10-52: Add device to database dialog box
Add As...
This button offers only one choice, "New Device"
Device Type
The device type is shown and cannot be changed.
Description
This box contains the description held in the device's internal memory. Type in the
desired description.
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Entry Code
Type a unique Entry Code number for the entry code for this device or use the "Up" and
"Down" arrows to select a code number. Valid range is 1 to 9999.
Requires Acknowledgement
Click on the checkbox if event acknowledgement is required of this device.
Enable Automated Testing
Click on the checkbox to enable automatic testing of this device. This will cause a device
test to occur at 3:00 a.m. each day to confirm operation of the loudspeaker and
microphone.
Figure 10-53: Completed Add device dialog box
Click the "OK" button to accept the configuration and add the device to the database.
Click the "Cancel" button to abort the process without adding the new offline device.
When added, the device configuration is updated, the row color changes to white and
the five icons for functions are shown.
Figure 10-54: Updated device configuration after it is added to the database
Case 2: There are one or more Offline Network Devices
Figure 10-55: Network Devices list showing offline devices and one newly-discovered device
Clicking on the "Add device" icon opens the dialog box. Make note of the new device's
IP address.
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Figure 10-56: Add device to database dialog box
Add As...
This button offers multiple choices: Add as a "New Device" or add - taking the
configuration of an offline device. Click on the "Add As..." button to see the list of
available device configurations.
Figure 10-57: "Add Device" dialog box showing "Add As..." choices
Device Type
The device type is shown and cannot be changed.
Description
This box contains the description held in the device's internal memory. Type in the
desired description. Leave unchanged to replace an existing device.
Entry Code
Type a unique Entry Code number for the entry code for this device or use the "Up" and
"Down" arrows to select a code number. Valid range is 1 to 9999. Leave unchanged to
replace existing device.
Requires Acknowledgement
Click on the checkbox if event acknowledgement is required of this device. Confirm this
is the same as the device you are replacing.
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Enable Automated Testing
Click on the checkbox to enable automatic testing of this device. This will cause a device
test to occur at 3:00 a.m. each day to confirm operation of the loudspeaker and
microphone. Confirm this setting is the same as the device you are replacing.
Figure 10-58: Completed Add device dialog box
Click the "OK" button to accept the configuration and add the device to the database as
the existing device. Click the "Cancel" button to abort the process without adding the
new offline device.
When added, the device configuration is updated, the row color changes to white and
the five icons for functions are shown.
Figure 10-59: Updated device configuration after it is added to the database
Note:
Sometimes the database is not cleared properly and the new device takes on the
properties of the one it is replacing, but the previous device is not removed from the
database. To correct this issue, use the "Delete" icon to remove the old device from
the database. Then, click on the "Add" icon on the newly-added device, confirm the
configuration settings and click "OK". After a moment, the new device should be
added to the database properly.
System Settings
LANcom SCS allows the user to change a number of system-wide settings, including what tones
are heard for intercom actions, which zone map is alerted for intercom requests and how long
between request reminder tone plays . In addition, a user can enter one or more telephone
numbers for the system to dial for an intercom request during the day and choose a different set
of telephone numbers to be called at night.
To open the System Settings page, click on "System Settings" on the drop down list under
"Administration". The page has two tabs "Intercom Tones" and "Intercom Dialout". By default, the
page opens showing the contents of the "Intercom Tones" tab.
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Figure 10-60: Administration - System Settings Page - Intercom Tones tab
The page has two tabs "Intercom Tones" and "Intercom Dialout". By default, the page opens
showing the contents of the "Intercom Tones" tab.
Intercom Tones Tab
Figure 10-61: Close-up of System Settings - Intercom Tones tab
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Intercom Request Confirmation Tone
When a room occupant requests an intercom call, either by pushing a button or clicking
an icon on the instructor PC, this tone is heard in the room as a confirmation that the
request was received by the LANcom SCS server and has been processed.
Click on the tone choice button (displaying "Ding ding" in the example) to open a drop
down list of all tones available. Scroll through the list and click on the desired tone. Its
name will appear on the button and it becomes the Intercom Request Confirmation
Tone.
Intercom Request Tone
When a room occupant requests an intercom call, this tone is heard in the
Administrative Destination Zone to indicate that a request has been made.
Click on the tone choice button (displaying "Intercom Tone 1" in the example) to open a
drop down list of all tones available. Scroll through the list and click on the desired tone.
Its name will appear on the button and it becomes the Intercom Request Tone.
Intercom Request Reminder Tone
When a room occupant requests an intercom call and the office staff delays answering
it, a reminder tone will be played in the Administration Destination Zone with repeat
plays at intervals set by the "Intercom Reminder Interval" configuration.
Click on the tone choice button (displaying "Intercom Reminder 1" in the example) to
open a drop down list of all tones available. Scroll through the list and click on the
desired tone. Its name will appear on the button and it becomes the Intercom Reminder
Tone.
Intercom Reminder Interval (sec)
This is the time between plays of the Intercom Reminder Tone in the Administrative
Destination Zone. Type in the number of seconds between plays.
Note:
We recommend an interval of 30 to 45 seconds for the intercom reminder tone.
Emergency Intercom Request Tone
When a room occupant requests an emergency intercom call by pushing a button, this
tone is heard in the room as a confirmation that the request was received by the
LANcom SCS server and has been processed.
Click on the tone choice button (displaying "Bong" in the example) to open a drop down
list of all tones available. Scroll through the list and click on the desired tone. Its name
will appear on the button and it becomes the Emergency Intercom Request Tone.
New Emergency Intercom Request Tone
When a room occupant requests an emergency intercom call, this tone is heard in the
Administrative Destination Zone to indicate that a request has been made.
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Click on the tone choice button (displaying "Em Req Tone 1" in the example) to open a
drop down list of all tones available. Scroll through the list and click on the desired tone.
Its name will appear on the button and it becomes the New Emergency Intercom
Request Tone.
Emergency Intercom Request Reminder Tone
When a room occupant requests an intercom call and the office staff delays answering
it, a reminder tone will be played in the Administration Destination Zone with repeat
plays at intervals set by the "Intercom Reminder Interval" configuration.
Click on the tone choice button (displaying "E Request Reminder1" in the example) to
open a drop down list of all tones available. Scroll through the list and click on the
desired tone. Its name will appear on the button and it becomes the Emergency
Intercom Request Reminder Tone.
Emergency Intercom Request Interval (sec)
This is the time between plays of the Emergency Intercom Request Reminder Tone in the
Administrative Destination Zone. Type in the number of seconds between plays.
Note:
We recommend an interval of 15 to 20 seconds for the intercom reminder tone.
Administrative Destination Zone
This is the zone map where the intercom request tones and reminder tones are heard.
This is usually an office area zone map.
Click on the zone map choice button (displaying "Office" in the example) to open a drop
down list of all zone maps available. Scroll through the list and click on the desired zone
map. Its name will appear on the button and it becomes the Administrative Destination
Zone for all intercom requests.
Intercom Dialout Tab
The Intercom Dialout Tab lets you configure phone numbers to call and when to call them
for intercom requests.
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Figure 10-62: Close-up of System Settings - Intercom Dialout tab
Daytime Times
Set the time when "Daytime" starts and when "Daytime" ends. This setting works in
conjunction with the "Day Days" setting to determine when it is "Daytime".
Manually enter the start time and the stop time for "Day" or click on a clock segment
("Hours", "Minutes" and "AM") then use the "Up" or "Down" arrows to change the time.
Day Days
This selects which days of the week are included in the "daytime" setting. Click on a
checkbox to select it. Click on it again to deselect it.
Note:
In LANcom SCS logic: "If it is not Day, then it is Night." The Night Dialout Number
configuration is used whenever the system clock indicates a day/time combination
other than those days and times included in the definition of "Day".
Day Dialout Numbers
LANcom SCS will use this list to call telephone numbers in the event an intercom request
is not answered in the time set by the "Dialout Delay (sec.) entry when it is "Day"; that is,
when the server clock matches the Daytime Times configuration. LANcom SCS will call
the numbers in the order listed, starting at the top number. If the dialed number does
not answer and make an intercom connection, the system will dial the next number in
the list until all numbers are dialed. After the last number in the list is dialed, the dialout
procedure stops.
The text box shows telephone numbers that have been added to the list. The order of
numbers in the list can be changed as needed.
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Add
Click on the "Add" button to enter a new telephone number and add it to the list.
Figure 10-63: Add New Phone Number dialog box
Enter any telephone number that your phone system will accept and click on the "OK"
button to add the number to the list. Click the "Cancel" button to abort the function and
close the dialog box without adding the number.
Edit
Select a number in the list and click on the "Edit" button to open the editing dialog.
Figure 10-64:
Note:
The dialog box title is the same as the Add dialog box. However, the Edit Phone
Number dialog box has the selected number in the text box.
Type in the changes to the phone number. Click on the "OK" button to accept the
changes. Click the "Cancel" button to abort the function and close the dialog box
without changing the selected number.
Delete
To remove a phone number from the list, click on the number to select it and click on the
"Delete" button. A warning box will pop up.
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Figure 10-65: Phone number delete Warning box
Click "Yes" to delete the phone number from the list. Click "No" to abort and close the
dialog box without deleting the phone number.
Dialout Delay
LANcom SCS will allow the time in this box to expire before dialing the first number in the
list. This should be set to a number that allows staff sufficient time to access the web
Intercom page and click "Connect". In this case, the time may be set from 20 to 60
seconds.
Note:
If you want the an intercom request to dial the telephone number list immediately,
set the Dialout Delay to "0".
Note:
There are settings for the number or rings and the time allowed to connect before
going to the next phone number. These settings are located in the LANcom SCS
Configuration Wizard Utility and are outside the scope of this users manual.
"Up" and "Dn" buttons
You can change the order of the phone numbers in the list. To change a number's
position, select it and click on "Up" to move the number to a higher position in the list.
Click on the "Dn" button to move the number down to a lower position in the list.
Night Dialout Numbers
LANcom SCS will use this list to call telephone numbers in the event an intercom request
is not answered in the time set by the "Dialout Delay (sec.) entry when it is "Night"; that is,
when the server clock DOES NOT match the Daytime Times configuration. LANcom
SCS will call the numbers in the order listed, starting at the top number. If the dialed
number does not answer and make an intercom connection, the system will dial the next
number in the list until all numbers are dialed. After the last number in the list is dialed,
the dialout procedure stops.
The text box shows telephone numbers that have been added to the list. The order of
numbers in the list can be changed as needed.
Note:
The Add, Edit, Delete, Up, and Dn buttons are used in this list in the same way they
are used in the Daytime Number list. The Dialout Delay sets the delay used for
phone calls out at night.
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Program - BGM Setup Page
LANcom SCS can control the distribution of program audio and "background music" (BGM)
throughout the system. Sources may be connected to the audio inputs of the connection module
or may be any of the system's sound reinforcement modules (SRM).
To access the BGM Setup page, click on "Program / BGM Channels" in the drop down list under
the Toolbar item "Administration".
Figure 10-66: LANcom SCS User Screen -Administration - BGM Setup page
The BGM Setup page has three columns for information.
Enabled
Click on the checkbox to enable this source. This puts its digital audio signal on the LANcom
network and adds the channel to the list of Program Sources available for each network
device. Uncheck the box to disable the source and remove its name from the device
Program Source list.
Source Device
This is the network device that is the source of the program or BGM channel.
Channel Name
This is the channel name for a sound reinforcement module is the same as its description.
The channel names for connection module sources are created using the LANcom
Configuration Wizard. (Use of the LANcom Configuration Wizard is outside the scope of this
document.)
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Change Associated Mic Number
LANcom SCS microphone stations are used to make live announcements and start recorded
messages using buttons on the station. Microphone stations with handsets can also be used to
make intercom calls to rooms and to monitor the audio in the rooms, according to permissions
granted to the user.
The staff PC can be used to control a mic station and use it for page announcements, intercom
or monitoring. (See the chapters on Intercom and Paging.) To control a mic station by a staff PC,
it must be associated with that staff PC.
To associate a mic station with a PC, click on click on "Change Associated Mic Number" in the
drop down list under the Toolbar item "Administration". A dialog box will open. If the PC has
been assigned to a mic station previously, the mic number will appear in the text box.
Figure 10-67: LANcom SCS User Screen - Administration - Change Mic Number
Mic number associated with current classroom
Enter the mic number that will be associated with the staff PC.
Click the "OK" button to accept the assignment. Click the "Cancel" button to abort the
function without creating a new assignment or changing the existing assignment.
Note:
A PC may be associated with only one mic station at a time. However, a mic station
may be associated with more than one PC at the same time; this may be the case
when two staff members normally make use of one mic station in a school office.
Mic Users
In some cases, password control is desirable to limit mic station and telephone page access to
only authorized users. The Mic Users page lets an administrator add names for authorized users
and enter 4-digit pass codes for them. It also provides a way for a telephone's caller ID to act as
the pass code when telephone access is used, giving the caller the same permissions as the 4digit code.
To open the Mic Users page, click on "Mic Users" in the drop down list under Administration in
the Toolbar. The page will open. The first name on the Mic Users list will be selected (highlighted)
and its associated permissions and data will be displayed.
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Figure 10-68: Administration - Mic Users page
The page has four sections for data: Mic Users list, Permission levels, Pass Code entry box and
the Telephone Number Entry box and Caller ID Number list. To add a Mic User and grant
permissions, perform the steps in the following order for each new user:
• Add New User
• Set Permissions Level
• Enter Pass Code
• Enter Phone Number(s) for Caller ID (if desired) and Add to the list
• Exit the Mic User Page to save the information.
Caution!
You must exit the Mic Users page to save user information after making changes and before selecting any other Mic User in the list. Otherwise, changes made will be lost.
Mic Users List
All authorized Mic Users are shown on the list, sorted alphabetically by first name. You select
a name for by clicking on it.
Add
Click on the "Add" button to create a new authorized Mic User. A dialog box will open.
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Figure 10-69: Add New Mic User dialog Box
Enter the new user's name. Click "OK" to accept and add the name to the list. Click
"Cancel" to abort the function and close the dialog box. The name will appear on the list.
Figure 10-70: Mic Users list showing John Doe added
Edit
Click on a name in the list and click the "Edit" button to make changes to the name.
Figure 10-71: Edit Mic User dialog box
Type in the desired changes to the name and click "OK" to accept the changes. Click
"Cancel" to abort the edit function and close the dialog box without making any changes.
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Delete
Click on a name in the list and click the "Delete" button to remove the name from the list and
delete the associated permissions.
Caution!
There is no deletion confirmation warning. The Mic User will be
deleted as soon as you click the "Delete" button.
Mic User Permissions
Mic users may have one of two permission levels. These affect which items are available
through the telephone interface.
Normal User
The telephone interface voice prompt will offer the ability to make an "Intercom" call or
make a "Live Page" announcement.
Admin
The telephone interface voice prompt will offer the ability to make an "Intercom" call,
make a "Live Page" announcement, "Monitor" a room or play an "Emergency Event".
Click on the radio button next to the permissions level for the Mic User.
Pass Code
Type a unique 4-digit pass code for the Mic User. As this code identifies each user, the
pass code must be unique.
Caution!
The current version of LANcom SCS software does not check to insure
that all pass codes are unique. It is the responsibility of the person
making the entry to do this.
Phone Number
Enter a telephone number caller that you want to use as an authorized number to call
from when accessing the LANcom SCS by phone. You may enter phone extension
numbers or full telephone numbers, such as mobile phone numbers. Enter only the
numerals in the telephone number, i.e. 5025551212. Do not use parentheses, dashes
or dots in the number entered. The Caller ID will be the pass code.
Note:
Caller ID for the phone number must be sent to the LANcom SCS telephone
interface for this function to work.
Add Phone Number button
After the phone number is entered, click on the "Add Phone Number" button to add it to
the "Caller ID Number" list.
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Caller ID Number list
This list contains telephone numbers that have been added to use as pass codes for the
associated Mic User.
Delete Number button
When the Caller ID Number list has items in it, this button may be used to delete a
number from the list. Click on a number in the Caller ID Number list to select it and click
on the "Delete Number" button.
Caution!
Note:
There is no deletion confirmation warning.The number is deleted as
soon as you click the "Delete Number" button.
Remember to exit the Mic Users page when the you make any changes to a Mic
User configuration before selecting any other name on the list. Failure to do this step
will result in the new data being lost.
System Users
Every person that uses the LANcom SCS web browser control requires a user name and
password to access the system as well as a set of permissions that allow access to various
sections of the system software. The System User Configuration pages provide the functions for
this as well as a section that assigns each user to various notification groups.
To open the User Configuration page, click on "System Users" in the drop down list for the
Administration item in the Toolbar. The page will open.
Figure 10-72: LANcom SCS Web Page - User Configuration page
The process of adding a user and providing permissions should be done in the following order:
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•
•
•
•
Add User Name
Assign Password
Set Notifications Groups assignments
Set Permissions
System Users
The list of system users, on the left side of the page, shows the names of people who are
entered as authorized users of the LANcom SCS web page controls and also acts as a
selection menu for configuring the user password, permissions and notification groups. The
list is sorted in alphabetical order by last name.
Add
Click on the "Add" button under the list to add a new user to the system. A dialog box will
open.
Figure 10-73: Add New User dialog box
Enter the information requested for each text box.
User ID
This is the login ID for this user. This is entered in the User Name box when a user logs
into the LANcom SCS web interface. It is also used in log files to identify user-initiated
activity. User IDs are not case sensitive. A lower case letter ("a") and an upper case letter
("A") are accepted as equal in the User ID. (i.e. "JAppleseed" and "jappleseed" are
considered to be the same User ID.)
Note:
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The User ID must be unique in the LANcom SCS. Once this new user is added, the
User ID can not be changed. If the user must change the User ID, the user must be
deleted from the system and then added again.
Chapter 10: Administration
First Name
Enter the user's first name.
Last Name
Enter the user's last name.
Click "Save" to save the New User information in the database. The user's name will be
added to the list. Click on a user's name to select it for configuration. If you attempt to save
an entry with a duplicated User ID, you will get an error warning.
Figure 10-74: Add User - Duplicate User ID error
Click "OK" to close the error box, correct the error by entering a unique User ID and save the
data.
Notifications Tab
The Notifications tab is the location where you may select the system user's membership in
various Notifications Groups.
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Figure 10-75: User Configuration Page - Notifications Tab
Available Groups
This is the list of Notification Groups that has been defined and that is available for the
System User to join.
Assigned Groups
This is the list of Notification Groups that the System User is assigned to as a member.
Right Arrow Button
To assign the system user to a Notifications Group, select the group name in the left list
(Available Groups) by clicking on it and then click on the Right Arrow to move the group
name to the Assigned Groups list.
Left Arrow Button
To remove the system user from an Assigned Notifications Group, select the group
name in the right list (Assigned Groups) by clicking on it and then click on the Left Arrow
to move the group name to the Available Groups list.
Note:
It is sometimes necessary to click the desired arrow twice to make the group name
move from one list to the other.
Permissions Tab
The Permissions tab is the location where you may select which parts of the LANcom SCS
web interface a system user is allowed to see and interact with. The User Permissions are
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separated into two lists, General and Administrative, which broadly define which type of
user normally is assigned them. Click on the checkbox to the left of the permission
description to check (allow) or uncheck (not allow) the permission.
Figure 10-76: User Configuration Page - Permissions Tab
Each permission is described below.
General Permissions are typically assigned to teachers, instructors and general staff
members, though some individuals may not get all permissions. Administrative staff
members, such as the various office staff, counselors, vice-principals and principals may
also get some or all of the General permissions.
Levels - Room Audio
The user may control the Room Audio Out levels (for an ICM and SRM) and the Room
Audio In levels (for an SRM) using the "Levels" item on the Toolbar. If this permission is
not set, the level controls may appear at login, but they will be grayed out and will be
hidden after the user clicks on any Toolbar item.
Levels - Program & Network Audio
The user may control the Program and Network audio levels using the "Levels" item on
the Toolbar. If this permission is not set, the level controls may appear at login, but they
will be grayed out and will be hidden after the user clicks on any Toolbar item.
Intercom
The user may access the Intercom item of the Toolbar. If this permission is not set, the
Intercom item shows on the Toolbar, but is inaccessible by clicking on it.
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Paging & Messages
The user may access the Paging item on the Toolbar, giving access to select and start
icons on the "Tones & Messages" and the Events tabs.
Emergency Events
The user may access the Paging item on the Toolbar, giving access to select and start
icons on the Emergency Events tab.
Note:
The "Paging & Messages" permission and the "Emergency Events" permissions both
affect the display of the Paging item on the Toolbar. If either permission is selected,
the Paging item will be shown on the Toolbar and the icons on the associated tabs
will be active. If both permissions are selected, the Paging item will show and all
icons an all tabs will be available.
Paging Permissions
Permission Set
Tones & Messages Tab
Events Tab
Emergency Events Tab
Paging & Messages
Yes
Yes
No
Emergency Events
No
No
Yes
Both
Yes
Yes
Yes
Emergency Monitor
The user may access the Emergency Monitor function on the Intercom Page. If this
permission is not checked, the Emergency Monitor icon will not appear on the Intercom
page.
Monitor
The user may access the Monitor function on the Intercom Page. If this permission is not
checked, the Monitor icon will not appear on the Intercom page.
Note:
Selecting the permission for either "Emergency Monitor" or "Monitor" for a system
user automatically implies a permission for "Intercom" as well.
Day Templates
The user may access the Day Templates under the "Schedules" item on the Toolbar and
may create, edit or delete Day Templates. If this permission is not checked, the user may
see the bell schedule for the current day and see the campus bell schedule calendar, but
can not make any changes to it.
Campus Schedules
The user may access the Campus Schedules under the "Schedules" item on the Toolbar
and may make changes to the bell schedule calendars. If this permission is not checked,
the user may see the bell schedule for the current day and see the campus bell schedule
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calendar, but can not make any changes to it.
Notifications
The user may access the Notifications tab of the Schedules item on the Toolbar and may
add, edit or delete Notification messages.
Change My Password
If this permission is checked, the user may change his or her password under "Help" on
the Toolbar.
Caution!
If the user forgets the password, contact the system administrator. The
administrator does not have access to the current user password. A
new password must be created.
Administrative permissions are normally assigned to installation contractor personnel,
IT staff or office staff that must make changes to the system configuration. Most of these
permissions are best left to the contractor personnel. Local school staff may wish to have the
ability to perform functions such as administer Tones & Messages, Events, System Users,
and Program/BGM Channels. IT staff may choose to administer Activity and Fault Logs,
Network Devices and have the ability to adjust audio levels in any room.
Note:
If a system user has no permissions listed under the Administration heading, the
"Administration" item will not show on the Toolbar. If the system user has any
Administrative permission, the "Administration" item will show on the Toolbar, the
user will have the assigned permission(s) and the following additional items will
show in the drop down list and be available to the user: Change Associated Mic
Number, Monitor Server Time, Activity & Fault Logs, End Current Announcements
and Recover.
Manage Tones & Messages
The user may access the Tone & Message Setup page to add, edit or delete tones in the
system. If the permission is not checked, the item is not shown on the Administration
drop down list.
Setup Events
The user may access the Tone & Message Setup page to add, edit or delete tones in the
system. If the permission is not checked, the item is not shown on the Administration
drop down list.
Activity and Fault Logs
The user may access the Log Viewer page. This permission is included in any other
Administrative permission by default.
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Zone Maps
The user may access the Zone Maps page to add, edit or delete zone maps in the
system. If the permission is not checked, the item is not shown on the Administration
drop down list.
Network devices
The user may access the Network Devices page to add, edit or delete network devices in
the system. If the permission is not checked, the item is not shown on the Administration
drop down list.
Control Level in Any Room
The user is given a list of all room devices on the Audio Levels page.
Figure 10-77: Classroom device list added to Audio Levels page
Click on any classroom device in the list to access control of that device. You will see the
controls and tabs as though you are in the room with the device. This can assist in
remote help for the room user. If the permission is not checked, the item is not shown on
the Administration drop down list and the Classroom devices list does not appear on the
Audio Levels page.
Note:
In order for the system user to have the ability to control level in any room, the user
must have the General permissions "Levels - Room Audio" and "Levels - Program
& Network Audio" and the Administrative permission "Control Level Any Room".
System Settings
The user may access the System settings page to add, edit or delete the Intercom tones
and dialout configuration. If the permission is not checked, the item is not shown on the
Administration drop down list.
Program/BGM Channels
The user may access the BGM Setup page to select active program and BGM sources in
the system. If the permission is not checked, the item is not shown on the Administration
drop down list.
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Manage Mics
The user may access the Mic Users page and the 520 Mic Buttons page to add, edit or
delete Mic Users or to make changes to 520 Mic Station button assignments (future
feature) in the system. If the permission is not checked, the items are not shown on the
Administration drop down list.
Edit Accounts
The user may access the User Configuration page to add, edit or delete system users. If
the permission is not checked, the item "System Users" is not shown on the
Administration drop down list.
Monitor Server Time
Bells and scheduled events depend on the server's internal clock for their trigger signal to start. If
you want to see what the time is according to the server clock, click on "Monitor Server Time" in
the drop down list under the Toolbar item "Administration". The web page will change to display
a large digital clock that is not running. The time shown is the server time at the moment the
page opened. You must click the "Start Clock" button in order to show a running clock display.
Figure 10-78: Administration - Monitor Server Time page
There are two controls on the page, located near the bottom.
Run for (x) Minutes
This allows you to change the amount of time, in minutes, that the server time is actively
polled and its display updated on your computer. The default is five (5) minutes, which
should be longer than is needed under normal circumstances.
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Start Clock
Click on this button to start the clock running. You will see the button label change to "Stop
Clock" and see the word "Polling" flash in red each time your computer polls the server for its
time. Click on the "Stop Clock" button to stop polling the server clock and the display
updates on your computer.
Note:
"Stop Clock" does not stop the server clock. It only stops your computer polling and
display updates.
Note:
The server clock monitor function does not allow you to change the server's clock
time. This must be done by an authorized network administrator.
Activity and Fault Logs
LANcom SCS maintains a series of five log files as it operates. The five logs allow a user to see
what has happened in the system and, in some cases, where the item was initiated and by
whom.
To open the Log Viewer page, click on "Activity & Fault Logs" on the drop down list under
"Administration". This will open the page to the default User Activity Log.
Figure 10-79: Administration - Log Viewer page - User Activity Log
The Log Viewer page contains four sections: Log selection (far right top), Activity Log list (center
of the page), Rows per Page selection (top right next to log selection), and Filters to change what
part of the data you view.
Note:
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You cannot change the data shown in the Log Viewer.
Chapter 10: Administration
Figure 10-80: Log Viewer page sections explained
Log Selection
Click on the button to open a drop down list of available logs.
Figure 10-81: Log Viewer page - Available Logs drop-down list
Click on a log name to select it and load its current data into the viewer.
User Activity
This is a list of user activities such as starting message announcements, making
changes to user permissions, logging out, etc.
Mic Security
Note:
The Mic Security Log is not currently used in LANcom SCS.
Announcement Activity
This is a list of announcements played or live announcements made.
Faults
This is a list of system faults. It includes the date and time the fault occurred and the date
and time it was cleared.
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Active Faults
This is a list of faults existing currently in the system that have not cleared. This list may
include faults for devices no longer configured as a part of the system.
Rows per Page
Click on the button to show the drop down list and click on the desired number to choose
how many rows of data to show on each page.
Figure 10-82: Log Viewer - Rows per Page drop down list
Choose to show 10, 20, 50 or 100 rows per page by clicking on the desired number.
Activity Logs
The list shows data from the selected log. Column labels will change, based on the log
selected.
Filter
You can change how the log data is displayed, limiting what is seen, by selecting a data
filter.
Figure 10-83: Log Viewer - Filter dialog area
Click on the filter button to display a drop down list of filters that are available for the log you
are viewing.
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Figure 10-84: Log Viewer - Filters available for User Activity Log
A text box will be displayed so you can enter the filter parameter.
You can choose to filter by date and time as well. Click on the checkbox next to "Specify Time
Range" and the start date-time and stop date-time selection will show.
Figure 10-85: Log Viewer - Select Date Range options shown in Filter area
Available Logs for Viewing
User Activity
Figure 10-86: Log Viewer - User Activity
Log Time
This is the date and time the activity occurred.
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Computer Name
This is the IP Address of the computer where the activity initiated.
Application
This is the name of the application that originated the activity. In most cases, this will be
"Campus Communicator".
User ID
This is the user ID or logged in on the computer listed in "Computer Name" when the
activity occurred.
Description
This is the logged activity.
Announcement Activity
Figure 10-87: Log Viewer - Announcement Activity
Log Time
This is the date and time the activity occurred.
Announcement Type
This indicates whether the announcement was a live page announcement or a recorded
announcement.
Source
This is the source of the announcement start command. Sources include logged in users
(AJones, TRobbins), a microphone station that is identified by its number (3) or by an
automatic LANcom SCS trigger such as a Bell Tone.
Source Description
This indicates the kind of device used as the trigger source. Theses include Mic Number
identification for mic station initiated activity and "Web Initiated" for when the activity is
initiated using a web browser.
Destination
This is the destination zone or zone map for the announcement.
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Duration
This represents the length of time in seconds the announcement was active. This applies
to Live Announcements and Recorded Messages only.
Faults
This log displays a list of faults that have occurred in the LANcom SCS.
Figure 10-88: Log Viewer - Announcement Activity
Fault Date/Time
This is the date and time the fault incident occurred.
Clear Date/Time
This is the date and time the fault incident cleared. If this column has no entry, as shown
in the first row, the fault still exists.
Description
This indicates the network device that has the fault. The device number is shown in the
parentheses "(3)" along with what type of fault has occurred.
Active Faults
This log displays a list of faults that still exist in the LANcom SCS.
Figure 10-89: Log Viewer - Announcement Activity
Fault Date/Time
This is the date and time the fault incident occurred.
Clear Date/Time
This is the date and time the fault incident cleared. If this column has no entry, as shown
in the first row, the fault still exists.
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Description
This is the network device that has the fault. Its device number is shown in the
parentheses "(3)" along with what type of fault has occurred.
Note:
It is possible for an Active Fault to be present for a device that was removed from the
LANcom SCS. In the current software version, there is no way to remove them from
the log file.
End Current Announcements
If you want to stop a recorded announcement that is playing or end an event that is playing one
or more announcements, you can use a web page command to do it.
To end an announcement or stop an event, click on "End Current Announcements" in the drop
down list under the Toolbar item "Administration". The system will stop the messages or event by
resetting some service programs and restarting them. A message box will open to indicate the
process is underway.
Figure 10-90: End Current Users message box
The service stop-restart process may take a minute or two. At the end of the process, the
message box will close.
Sometimes, an error may occur. In that event, an error box will pop-up.
Figure 10-91: Error Message - Restart Services failure
Under most circumstances, there are two reasons for this error. The first is that some of the
required services did not restart properly. The second reason is that the LANcom SCS web page
called for services status before the system was ready to report all services restarted properly.
You can determine which reason caused the error by checking the services application to
determine which services are stopped. Contact IED Systems Support for additional information.
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Recover
If you need to recover from an unspecified software stoppage in the LANcom SCS server, you
can use a web page command to do it.
To start the recovery process, click on "Recover" in the drop down list under the Toolbar item
"Administration". The system will attempt to recover by resetting some service programs and
restarting them. A message box will open to indicate the process is underway.
Figure 10-92: LANcom SCS Recover command message box
The service stop-restart process may take a minute or two. At the end of the process, the
message box will close.
Sometimes, an error may occur. In that event, an error box will pop-up.
Figure 10-93: Error Message - Restart Services failure
Under most circumstances, there are two reasons for this error. The first is that some of the
required services did not restart properly. The second reason is that the LANcom SCS web page
called for services status before the system was ready to report all services restarted properly.
You can determine which reason caused the error by checking the services application to
determine which services are stopped. Contact IED Systems Support for additional information.
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11
Logout
When your LANcom SCS web session is completed, log off the server using the Logout command.
Click on the "Logout" item on the Toolbar.
Figure 11-1: LANcom SCS Web Page - Toolbar - Logout item
The server will log the user off and return to the Log On page.
Caution!
The Logout command works immediately with no confirmation dialog
box. If you log out in error, simply log in again with your User Name
and Password.
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12
Help
The Help item provides three functions. Click on the "Help" item on the Toolbar to display the drop
down list.
Figure 12-1: Help drop down list
Change My Password
If you have permissions allowing password change, click on the Change My Password item
on the drop down list. A Change Password dialog box will open.
Figure 12-2: Change Password dialog box
Old Password
Type in your current password. The actual characters will not show, dots will appear to
represent the characters.
New Password
Type in your new password. The actual characters will not show, dots will appear to
represent the characters.
Confirm New Password
Type in your new password again to confirm it. The actual characters will not show, dots
will appear to represent the characters.
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Figure 12-3: Change Password dialog box with text entered
Click the "OK" button to accept the new password. Click the "Cancel" button to abort the
process and close the dialog box without changing your password.
If you make an error entering your current (old) password, an error message will pop up.
Figure 12-4: Password entry error message
Click "OK" to close the message box and re-enter the information.
If you enter different information in the New Password text box and the Confirm New
Password text box, you will get an error message when you click the "OK" button.
Figure 12-5: New password error message box
Click "OK" to close the message box and re-enter the New Password and Confirm Password
text.
Campus Communicator Help
Click on this item to open the Campus Communicator Help file. (Future)
About Campus Communicator
Click on this item to open the "About" message box.
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Figure 12-6: Campus Communicator "About" message box
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13
528 Template Designer
The 528 Series microphone stations used in the system have a color LCD display with buttons to
activate announcements, intercom calls, room monitoring, or events. Each microphone station in
the system can be configured separately to meet the needs of its location. The template editor is a
separate application that can be launched from the desktop by locating the icon as shown below.
Figure 13-1: 528 Template Designer icon
The image below shows the interface screen used to configure the microphone stations.
Figure 13-2: 528 Template Designer
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Chapter 13: 528 Template Designer
Device
This menu contains a command titled Apply to vACS that is used to transfer any changes
made to the system. You must use this command to apply any changes you have mad to the
system. Once you send it to the vACS, the vACS will update each microphone with the
template data.
Figure 13-3: Device Menu
Mic Stations
This is a list of all the 528 microphone stations that have been defined for the system. To edit
a microphone station, simply left click on its name in the list and it will appear highlighted.
The parameters on the right portion of the screen will change to show the current
configuration of the selected microphone station.
Copy
Use this button to copy the current template configuration to the clipboard. Once the data is
stored on the clipboard, you can apply it to other microphone stations in the system using
the Paste button.
Paste
When data is present on the clipboard, this button will be active. If the text on the button
appears in light gray, then no data is available on the clipboard. When you click this button,
it will take the template configuration data from the clipboard and apply it to the currently
selected microphone station. This provides an efficient to copy templates to multiple
microphone stations.
Description
Enter a textual description for the microphone station. This text is used as the name of the
microphone station when it is referenced in other areas of the software.
Default Colors
Click this button to open the color selector as shown in Figure 13-4. From here, you select
the default color for the text and the default color for the background for the buttons. The
colors set here are the colors that will be used each time a new button is added to the
template. Colors can be changed for each individual button by clicking on the button
preview in the Colors field of a button that can be seen in Figure 13-5.
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Figure 13-4: Choose Colors
Buttons
Buttons are displayed in the list in the order in which they will appear on the microphone
station. Four (4) buttons are visible on the display at a time. Additional buttons are accessed
using the scroll buttons below the microphone station display.
Click this button to add a new button to the template. It will be added as the last button
in the list using the default button colors defined in the Default Colors section. You can
adjust the position of the button using the arranging buttons.
Click this button to remove the currently selected button from the list.
Use these buttons to adjust the position of the button in the list. Click the up arrow
button to move it up the list by one position. Use the down arrow to move it down by one
position.
Action
This field is where you define the function of the button. Click on a field to access a dropdown list to select from one of the following five (5) action types.
• Live – This action will activate a live announcement to an output group. After the
button is pressed, the microphone station will prompt the user to enter the output
group for the announcement.
• Intercom – This action will activate a 2-way intercom call to a classroom. After
the button is pressed, the microphone station will prompt the user to enter the
classroom number to call.
• Monitor – This action will 1-way monitor to a classroom. After the button is
pressed, the microphone station will prompt the user to enter the classroom to
monitor.
• Event – This action will launch a pre-defined event. After the button is pressed,
the microphone station will prompt the user to enter the event number.
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• User Defined – This type is used to define an action that will use default
parameters instead of prompting the user for action. When this type is used, a
button titled Edit Action will appear as shown in Figure 13-5. Click this button to
open the definition window also shown in the figure. From here, you select the
Announcement Type and then either the Output Group, Classroom, or Event
from the drop-down list.
Figure 13-5: Button Editor
Caption Line 1
Each button can contain up to two lines of text. Enter the text that will appear on the first
line of the button in this field. If you enter a number of characters that exceeds the width
of the button, it will automatically wrap to the next line. However, to prevent words from
being broken between lines, a second field is provided for the second line.
Caption Line 2
The text in this field will appear on the second text line of the button. This is provided to
give you the ability to control exactly where text is broken between lines. If you do not
enter any text for the second line, the first line will be centered vertically on the button as
shown for the "Launch Event" button in Figure 13-5. If you enter too many characters on
the first line and it automatically wraps to the second line, then the text entered in this
field may not be visible on the button.
Colors
This shows you a preview of the button using the text entered in the Caption Line 1 and
Caption Line 2 fields along with the colors chosen. The default colors will be used, but
you can customize the colors of a button by clicking on the button preview in this
column. You will see the color chooser window as shown in Figure 13-4. Select the
desired colors for the text and button background and then click the OK button to close
the window and save the colors.
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Appendix A
Telephone Interface Guide
The following steps can be used to access the functions of the LANcom School Communications
System using a telephone.
1. Call
Call into the system using the assigned telephone number or extension number. Ask your
system administrator for the access number. When the LANcom System answers, you will
hear a series of voice prompts to guide you through the menus.
2. Security and Phone Menus
The LANcom system will answer with a "Welcome greeting" and prompt for a password
(pass code) followed by the pound key (#).
Note:
If you enter the an invalid password, the system will prompt, "Invalid password."
Reenter a valid password to continue.
There are two levels of security permissions in the telephone interface for the LANcom SCS:
User Access and Admin Access. A password is used to provide access to either level.
Note:
If the system is configured to accept Caller ID as the pass code and the user is
calling from a designated telephone, no password will be requested and the system
will hear prompts for actions.
User Access
Allows Intercom calls to classrooms and Live Page Announcements to selected zone maps.
Admin Access
Allows Intercom calls to classrooms, Live Page Announcements to selected zone map,
Monitoring of a classroom and Initiation of events.
3. Select desired function
Intercom Call
Prompt: "For intercom, press 1"
User: Press 1
Prompt: "Enter room number."
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Appendix A: Telephone Interface Guide
User: Enter the room device code number. Press the pound key.
Note:
If you enter a number that is not a valid room code, the system will prompt, "Invalid
Entry." Use the telephone keypad to enter a valid room code.
LANcom SCS will configure the intercom call
Prompt: Gong tone
User: Talk to the room occupants. When finished, hang up the telephone.
Page Announcement
Prompt: "For Live Paging, press 2"
User: Press 2
Prompt: "Enter the zone code."
User: Enter the zone map code number. Press the pound sign.
Note:
If you enter a number that is not a valid Zone map code, the system will prompt,
"Invalid Entry." Use the telephone keypad to enter a valid zone map code.
LANcom SCS will configure the page announcement
Prompt: Gong tone
User: Make your live page announcement. When finished, hang up the telephone.
Monitor a room
Prompt: "To monitor a room, press 4"
User: Press 4
Prompt: "Enter the room number."
User: Enter the room device code number. Press the pound sign.
Note:
If you enter a number that is not a valid room code, the system will prompt, "Invalid
Entry." Use the telephone keypad to enter a valid room code.
LANcom SCS will configure the room monitor session
Prompt: Gong tone
User: Listen to the room occupants. When finished, hang up the telephone.
Note:
The room occupants can not hear you while monitoring a room. There is no talk
path from the telephone to the room.
Emergency Monitor a room
Prompt: "To Emergency monitor a room, press 7"
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Appendix A: Telephone Interface Guide
User: Press 7
Prompt: "Enter the room number."
User: Enter the room device code number. Press the pound sign.
Note:
If you enter a number that is not a valid room code, the system will prompt, "Invalid
Entry." Use the telephone keypad to enter a valid room code.
LANcom SCS will configure the room monitor session
Prompt: Gong tone
User: Listen to the room occupants. When finished, hang up the telephone.
Note:
The room occupants can not hear you while monitoring a room. There is no talk
path from the telephone to the room.
Message Event
Prompt: "For a Message Event, press 9"
User: Press 9
Prompt: "Enter the event number."
User: Enter the emergency event code number. Press the pound sign.
Note:
If you enter a number that is not a valid emergency event code, the system will
prompt, "Invalid Entry." Use the telephone keypad to enter a valid emergency event
code.
LANcom SCS will start the emergency event
Prompt: "Action initiated. Goodbye."
User: Hang up the telephone.
Error Prompts
The LANcom SCS telephone interface can provide a limited number of prompts to indicate
errors with initiating or carrying out telephone action requests.
"The System is busy. Goodbye."
The prompt indicates that all or parts of the LANcom SCS where you wanted to
communicate is busy. Hang up and try your action at a later time. if the busy prompt
repeats several times, contact your service company for technical assistance.
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Appendix A: Telephone Interface Guide
"Action Terminated. Goodbye."
"An error occurred. Goodbye."
The prompt indicates that the LANcom SCS terminated your request for an unnamed
reason. Check the fault logs or event logs to find the reason. If the termination prompt
repeats several times, contact your service company for technical assistance.
"Action Preempted"
The prompt indicates that the LANcom SCS terminated your request for an because an
action of a higher priority took precedence over it. Hang up and try your action at a later
time.
"Waiting on Host"
The prompt indicates that the LANcom SCS telephone interface has failed to
communicate with the server. Hang up and try your action again. If the prompt repeats
several times, contact your service company for technical assistance.
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Appendix B
Configuration Wizard
The LANcom SCS Configurator Wizard allows the installer/user to set up or change how a LANcom
SCS system operates.
There are four screens with multiple options and entry boxes used to perform the setup. This section
will describe the entries and provide information about how choices impact the system operation.
Headend Settings
The Headend Settings page allows the installer to modify how the system headend acts. Some of
the information is shown, but should not be changed using the Configurator.
Figure B-1: Headend Settings
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Appendix B: Configuration Wizard
Figure B-2: IP Settings
Server IP Address
Shows the IP Address of the server.
Caution!
DO NOT change this value
System NetMask
Shows the NetMask for the LANcom system
Caution!
* DO NOT change this value
Number of Message Channels
Figure B-3: Message Channels
The number of message channels to allow the system to use for PDRP and System Tones.
Four channels are available.
* Set this number to either 2 or 4 (the default value)
Telephone Interface Max Rings
Figure B-4: Telephone Settings
How many rings to wait before quitting on calling an extension, and moving on to the next
extension. If set correctly, this parameter should be fewer than the number of rings before
going to voicemail.
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Appendix B: Configuration Wizard
Start with a value of “4” or “5” and adjust as needed
Telephone Interface Call Timeout
How long to wait on each extension callout. We found that there were cases where the PBX
fails to dial when requested or the line goes dead before N rings are heard or any of a
number of other conditions. This timer is a kind of failsafe to give up on the current call and
try the next extension.
Start with a value of “30” and adjust as needed
Require Telephone Authentication
When checked, security is enabled for the telephone line. The user must either enter a
passcode when prompted or call in from an extension with a valid Caller ID number. Both of
these settings are configured in the Mic Users section.
When left unchecked, any user calling into the system will have access based on the normal
user template.
Button Action
Figure B-5: Button Actions
Allows the installer to select how each of the four logical button inputs will work in the
system. This is a GLOBAL choice; all buttons configured as “Button 1” will operate the same
way; all buttons configured as “Button 2” will operate the same way. etc.. Click on the
selection button to open a drop down list of options.
Figure B-6: Button Action Selection
•
•
•
•
Emergency Intercom – Make Emergency Intercom request
Intercom – Make Normal Intercom request
Event Acknowledge – Acknowledge an event that requires it.
Multi Action – Press once for Normal Intercom; press 3x for Emergency Intercom
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Appendix B: Configuration Wizard
• Trigger Relay x – When button is pressed, activate Relay x according to the global
configuration.
Note:
Clock sync options may use Relay #1 and/or Relay #2, making them unavailable
for button-commanded operation.
Clock Type
Figure B-7: Clock Type
Selects which clock synchronization protocol to use. Depending on choice, either one or two
relays in the room devices will activate according to the sync schedule. Click on the selection
button to open the list of sync protocols and click on the desired one to select it.
Figure B-8: Clock Type Selection
Campus Areas
Allows the installer to create “Campuses” for schedules.
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Appendix B: Configuration Wizard
Figure B-9: Campus Areas
Add
Add a new Campus Name. This opens a dialog box. Enter the new campus name and
click OK to add to the list.
Edit
Select an exiting Campus Area name and click Edit to modify the campus area name.
Click OK to accept the change.
Delete
Select an exiting Campus Area name and click Delete to remove it from the list.
Classroom Groups
Allows the installer to create “Classroom Groups” for schedules.
Figure B-10: Classroom Groups
Add
Add a new Classroom Group. This opens a dialog box. Enter the new group name and
click OK to add to the list.
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Appendix B: Configuration Wizard
Edit
Select an exiting Classroom Group name and click Edit to modify the group name. Click
OK to accept the change.
Delete
Select an exiting Classroom Group name and click Delete to remove it from the list.
Use LANcom BOOTP Server
Figure B-11: BOOTP Server
Enables the BOOTP server in LANcom as the service to assign IP addresses to devices
requesting them via BOOTP protocols. Click on the Check Box to enable. Click on the
“Configure” button to set up the address range for IP address assignments.
Figure B-12: BOOTP Options
Start
The first IP address in the BOOTP Client IP Range.
Stop
The last IP address in the BOOTP Client Range
Note:
The range from “Start” to “Stop” must be big enough to accommodate all expected
devices requesting IP addresses via the BOOTP server.
Note:
We recommend using server PC’s BootP server. If it is available. Contact IED for
information on enabling this service.
Reset System to Default
Clicking this button will reset many system parameters in the database to the default values.
• Clears Zone Maps
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Appendix B: Configuration Wizard
• Clears Devices
• Clears Campus Areas
• Clears Schedules
Caution!
DOES NOT Clear Takes Table
Device Discovery
This page allows the Configuration Wizard to discovered LANcom devices that are connected to
the network. Click on the “Discover” button to start the discovery process.
Figure B-13: Device Discovery
Name
The name of the device discovered on the network.
Is Dynamic
If checked, the device gets its IP address from an IP server. If unchecked, the IP address is a
static address.
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Appendix B: Configuration Wizard
IP Address
The device IP address as shown in the Prizm database.
Caution!
DO NOT Change this entry.
Type/Role
What type of device or what role the device serves in the LANcom system.
Discovered
This device was discovered during the current Configuration Wizard session.
Delete
Remove the selected device from the Device List. This is usually done if a device is
disconnected and removed from the LANcom system and replaced by a new device.
BGM Channel Configuration
Allows the installer to activate or deactivate BGM channels and to provide names for them. The
names are displays in the Program Source list in the Level section on client PCs web control
page.
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Appendix B: Configuration Wizard
Figure B-14: BGM Channel Configuration
Channel Number
The device channel number.
Name
Enter a name to describe the program Source / BGM this channel provides. Click on the line
and enter the name. Press “enter” to accept.
Active
Click on the checkbox to activate this BGM channel.
Note:
Though called “BGM” channels, there channels may be connected to other audio
program sources as well, i.e. Educational Program channels, Audio Books, etc.
Announcement Class Configuration
Shows the various Announcement Classes used in the system.
Caution!
DO NOT CHANGE these entries.
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Appendix B: Configuration Wizard
Figure B-15: Announcement Class Configuration
ClassID
Identifier for the announcement class
Name
Name describing the announcement class and its intended use.
Priority
Announcement priority of the class. Lowest number is most important priority.
Time Limit (secs)
Time in seconds allowed before an announcement or message using the Announcement
Class is automatically terminated.
Mic Station Setup
Shows the various Announcement Classes used in the system. Click on the “Discover” button to
start discovery process for devices on the network.
Caution!
158
DO NOT CHANGE these entries except as noted.
Appendix B: Configuration Wizard
Figure B-16: Mic Station Setup
Mic #
The assigned mic number of the mic station.
Name
Mic Station name. Usually “Mic” followed by a number.
Is Dynamic
If checked, Mic Station gets its IP through a DHCP or BOOTP server. Normally this is
unchecked, indication the mic station has a static IP address.
IP Address
Mic station’s assigned IP address.
Discovered
If checked, Mic Station was discovered during the current Configuration Wizard session.
Mic Type
Type of Mic station discovered.
• V530DNI is a virtual VoIP telephone Interface
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Appendix B: Configuration Wizard
• MS528 is an IEDA528-type mic station
Locked
Type of Mic station discovered.
Emergency Mic Button
MS520/LC108 mic station button to assign as emergency all call. This puts audio on a
specific CobraNet Channel without the need for server control. The default is button 8.
After you have made changes to the mic station configuration, you will be prompted to send the
configuration data to the vACS to make it active before proceeding to the next page in the
wizard.
Figure B-17: Send Configuration Prompt
160
Appendix C
Definitions
The following terms can be found within this user manual.
A
Action – Something that happens when a screen button is clicked, i.e. Connect or Disconnect
an intercom call.
Announcement – A live audio message made using a microphone and heard immediately in
one or more zones. Announcements are typically describes as Live Page Announcements".
B
Base Template – A Bell Schedule Day Template that is used as the basis for a new template. The
base template is copied into the bell schedule list for the new template and can be modified to fir
the needs of the new Day Template.
Bell Schedule Template – A Bell Schedule Template can be created to describe how bell tones
will run on "a kind of a day" and then may be applied to a calendar to run as scheduled.
Templates may be created for "Normal" school days, "Half" days, "In-service Training" days, etc.
A template contains a list of bell tones, what time each tone will play and which zone map will
hear the tone when it plays.
Bell Tone – Any *.WAV sound file that is intended to be played so that building occupants
execute a time-based action, such as change classes, start a lunch period, or be dismissed for
the day. This designation does not prohibit the sound file from being used in any other capacity
in the system.
C
Campus – a logical or physical area that is treated as one for the purpose of scheduling bell
tones. In a combined High School/Middle School complex, each school may be designated as a
unique campus. allowing for two distinct bell schedules to be created and scheduled. A Night
School campus can be created to allow scheduling of bell tones for that purpose.
D
deciBels – Abbreviated dB, the deciBel is a logarithmic value that describes the relative
difference between a current value and a reference value. The term dB is typically used in sound
systems to show the loudness setting or the show an indication of the loudness on a meter. The
161
Appendix C: Definitions
reference level "0 dB" may be determined by reference to a known standard, such as 0 dbSPL,
the threshold of hearing, or may be set arbitrarily as "0 dB is the normal loudness setting for the
sound system in a given room. All volume controls will be adjusted relative to this level."
E
Emergency Tone – Any *.WAV sound file that is intended to be used as a sound to alert building
occupants of an emergency condition. This designation does not prohibit the sound file from
being used in any other capacity in the system.
Endpoint Device – A network device is located at the endpoint of the local area network, and it
converts between network data signals and audio and/or control functions. Endpoint devices,
include the LC331IC Integrated Communications Module, LC372SR sound reinforcement
module and IED1502AI audio input module.
Event – Playing a recorded message into a designated zone map or playing multiple recorded
messages to multiple unique zone maps.
I
Import – The process of copying a *.WAV sound file from an authorized user's PC to the
LANcom server so it may be used as a bell tone, recorded message, system tone, or and
emergency tone.
Intercom Call – A two-way communication between an office and a room. Intercom calls may
be requested by a room occupant pressing an "Intercom Call" button. Intercom call requests
can be answered using a staff PC with associated mic station or a telephone extension dialed by
the LANcom SCS when the call request is made. Intercom calls may be initiated by an authorized
telephone call via the LANcom SCS phone interface or by a staff PC with associated mic station.
L
LANcom SCS – LANcom School Communication System
M
Message – Any *.WAV sound file that is played to provide information or request a specific
action by building occupants. Typical messages include weather alerts, emergency lockdown
alerts and all clear messages.
N
Network Device – A communications device that is connected to the local area network (LAN)
for the purpose of control, sound distribution or sound reinforcement. Network devices in
LANcom SCS include the LC3124CM connection module, LC331IC integrated communications
module, LC372SR classroom sound reinforcement module and the IED1502AI audio input
module, among others.
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Appendix C: Definitions
R
Recorded Message – Message - Any *.WAV sound file that is played to provide information or
request a specific action by building occupants. Typical messages include weather alerts,
emergency lockdown alerts and all clear messages. This designation does not prohibit the
sound file from being used in any other capacity in the system.
S
System Tone – Any *.WAV sound file that is intended to be used as a sound to indicate a
LANcom SCS system action or provide system status information. Typical system tones are used
to provide room call request acknowledgement, Intercom request ring-in tones and reminder
tones. This designation does not prohibit the sound file from being used in any other capacity in
the system.
T
Template – List shown the schedule for bell tones during a kind of a day, such as "Normal" day,
In-service" day or "Sports Rally" day. A template includes the bell name, bell tone, time of play
and zone map assignment for each bell.
Tone – Any *.WAV sound file in the LANcom SCS that is used to provide meaningful information
or alert the building occupants. In the import process, all sound files are described as a tone.
They may be further defined as "Bell Tone", "Emergency Tone", Recorded Message" or System
Tone at the time of import or later, if desired.
Z
Zone Group – a group or room devices that will be hear a live announcement, bell tone or
recorded message at the same time. The terms "Zone Group" and "Zone Map" mean the same
thing and may be used interchangeably.
Zone Map – a group or room devices that will be hear a live announcement, bell tone or
recorded message at the same time. The terms "Zone Group" and "Zone Map" mean the same
thing and may be used interchangeably.
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Appendix C: Definitions
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Innovative Electronic Designs, LLC
9701 Taylorsville Road
Louisville, KY 40299
United States of America
www.iedaudio.com
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