SOURCE. STORE. DISTRIBUTE.

SOURCE. STORE. DISTRIBUTE.
1. Access
logging in
in
in
logging in
1. Access
WEBTOUCH
FILE UPLOAD
TECHNOLOGIES
SERVICES
1. Logging In
1. Logging In
PMAunderstands
Solutions understands
Trio
your needsyour
are needs
unique,are
and
PMA
Solutions
understands
your
needs
are
unique,
and
prides
itself
on
the
flexibility
Trio
understands
your
needs
are
unique,
and
prides itself on the flexibility able to be delivered
unique,
and
prides
itself
on the
flexibility
able
toitself
be
delivered
to tailor
programs
prides
on theand
flexibility
able
to
beand
delivered
to
tailor
programs
processes
that
suit.
With
able
to
be
delivered
to
tailor
programs
and
processes
that
suit.
With
this
mind,
PMA
to
tailor
programs
and
processes
that
suit. With
this
in mind,
Trio
ensures
all in
order
processes
processes
that
suit.
With
this
in
mind,
PMA
this
in the
mind,
Trio processes
ensures
alleasy
order
processes
ensures
allexperience
order
proposed
make
make
quick,
and
simple.
ensures
all
order
processes
proposed
make
make
the
experience
quick,
easy
and
simple.
the experience quick, easy and simple.
logging In
logging in
logging in
CONTACT
CONTACT US
US
CONTACT US
WEBTOUCH
WEBTOUCH
TECHNOLOGIES
TECHNOLOGIES
SERVICES
SERVICES
ABOUT US
US
ABOUT
FEATURED
FEATURED
CONTACT
US
CONTACTUS
US
CONTACT
CONTACT US
US
CONTACT
We help you create, manage and
implement your brand material.
We help you create, manage and
implement your brand material.
OUR KEY STRENGTHS
Trio can add value for your brand through:
> Account management
> Design & pre media production
OUR
KEY
STRENGTHS
OUR
KEY
STRENGTHS
> Onsite
studio
management
webtouch® is our proprietary software toolkit.
It’s a browser based application consisting of asset
management tools and workflow process tools.
Trio
can add
add value
value for
for your
your brand
brand through:
through:
>
Trio
can
Print
management
Fulfilment
& logistics
> Account
>>
Account management
management
> Design
Our
technology
>>
Design
& pre
pre media
media production
production
&
FIND OUT MORE
>> Onsite
Onsite studio
studio management
management
©TRIO GROUP 2011. All rights reserved.
webtouch®® is
is our
our proprietary
proprietary software
software toolkit.
toolkit.
webtouch
>> Print
Print management
management
It’s aa browser
browser based
based application
application consisting
consisting of
of asset
asset
TRIO PROFILEIt’s
ABOUT US
FEATURED THIS MONTH
>> Fulfilment
Fulfilment &
& logistics
logistics
PMA AND TRIO
GROUP JOIN FORCES.
>> Our
Our technology
technology
Read more about PMA’s alliance with
Trio Group, initiated early this year.
management tools
tools and
and workflow
workflow process
process tools.
tools.
management
> What we do
Click to view the digital
FIND OUT
OUT MORE
MORE
FIND
> Our history
edition of our profile.
©TRIO
GROUP2011.
2011.All
Allrights
rightsreserved.
reserved.
> Our
©TRIO
GROUP
team
> Environment
> Careers
TRIO PROFILE
PROFILE
ABOUT
US
TRIO
ABOUT
US
FEATURED THIS
THIS MONTH
MONTH
FEATURED
PMA AND
AND TRIO
TRIO GROUP
GROUP JOIN
JOIN FORCES.
FORCES.
PMA
Read more
more about
about PMA’s
PMA’s alliance
alliance with
with
Read
Trio Group,
Group, initiated
initiated early
early this
this year.
year.
Trio
the
experience
quick,
easy and via
simple.
All Solutions
your
products
are available
Trio’s
PMA
understands
your needs
areonline
unique,
All
your
products
are
available
via
Trio’s
online
your
products
are
available
via
PMA’s
ordering
system,
e-volve.
To
access
this
system,
and prides itself on the flexibility able to be delivered
1. Access
All
your
products
are
available
via
system,
e-volve.
To select
access
this system,
login
to
www.trio.co.nz
and
webtouch.
online
ordering
system,
e-volve.
ToPMA’s
access
thisthis
to ordering
tailor
programs
and
processes
that
suit.
With
1. Access
toPMA
www.trio.co.nz
and select
webtouch.
Now
Online
Order.
online
ordering
e-volve.
To access
this
system,
login
tosystem,
www.pmasolutions.com.au/
in login
mind,select
ensures
all order
processes
proposed
Now
select
Online
Order.
Image
1 experience
system,
login
to 1www.pmasolutions.com.au/
ordering.
Image
1. Logging In
make
the
quick, easy and simple.
Image
1 Image 1
1. Logging In
ordering.
PMAunderstands
Solutions
understands
your
are
Only authorised
personnel
areneeds
allowed
access
to
Trio
your
are needs
unique,
and
2. New Requirements
personnel
are
access
AllOnly
your authorised
products
are
available
via allowed
Trio’s
online
PMA
Solutions
understands
your
needs
are
unique,
and
prides
itself
on
the
flexibility
Trio
understands
your
needs
are unique,
and
prides
itself
on
the
flexibility
able
to
be
delivered
Only
authorised
personnel
are
allowed
access
to
this
site,
and
you
will
need
login
details
to
gain
2.
Only
authorised
personnel
are
allowed
access
ordering system,
To
access
system,
login to New Requirements
to this site,prides
ande-volve.
will
need
details
toand
unique,
and
prides
itself
onthis
the
flexibility
able
toyou
be
delivered
tologin
tailor
programs
itself
on
theand
flexibility
able
to
delivered
to
tailor
programs
that
suit.
With
this
site,These
and
you
will
need
login
details
tobe
gain
access.
login
details
areprocesses
case
sensitive.
to
thisaccess.
site,to
and
will
need
login
to
www.trio.co.nz
and
select
your
preferred
login
option.
able
toyou
be
delivered
to
tailor
programs
and
gain
Your
login
and
password
will
be
processes
that
suit.
With
this
in
mind,
PMA
tailor
programs
and
processes
that
suit. With
this
in
mind,
Trio
ensures
alldetails
order
processes
1. Logging In
access.
These
logindetails
detailssafe.
are case sensitive.
Please keep
these
processes
that
suit.
With
this
in
mind,
PMA
gain
access.
Your
login
and
password
will
be
invia
mind,
Trio
ensures
alleasy
order
processes
ensures
all
order
processes
proposed
make
make
the
experience
quick,
and
simple.
emailed
tothis
you
the
online
system
upon
1. Logging In
Please keep
these
details
safe.
ensures
order
processes
proposed
make
theall
experience
quick,
easy
and
simple.
the
experience
quick,
easy
and
simple.
PMA
Solutions
understands
emailed
tomake
you
via
the
online
system
upon
Select
‘Login:
Place
Orders’
to
order
products
storedyour needs are
set up.
These
login
details
are
case
sensitive.
Upon gaining
entry,
select
one
of
the
options
the
experience
quick,
easy
and
simple.
unique,
and
prides
itself
on the
All your
products
available
via understands
Trio’s online
PMA
Solutions
yourflexibility
needs are
in set
Trio’s
up.warehouse.
These
login
detailsare
are
case
sensitive.
Please
keep
these
details
safe.
Upon
gaining
entry,
select
one
of
the
options
from the
left
hand
menu.
able
to
be
delivered
to
tailor
programs
All
your products
products
areunique,
available
via
Trio’s
online
your
available
via
PMA’s
ordering
system, are
e-volve.
Toand
access
this
system,
prides
itself
on the
flexibilityand
Please keep these details safe.
from
hand
menu.
processes
that
suit.
thisprograms
in mind, PMA
Imagethe
2 left
All
your
products
are
available
viaToPMA’s
ordering
system,
e-volve.
access
thisWith
login
toordering
www.trio.co.nz
and
webtouch.
able
toTo
beselect
delivered
tosystem,
tailor
and
online
system,
e-volve.
access
this
Select
DAM’
to select
access
digital
assets
and
online
Upon‘Login:
gaining
entry,
one
of
the
options
ensures
all
order
processes
proposed
make
to
www.trio.co.nz
and
select
webtouch.
Now
select
Online
Order.
processes
that
suit.
With
this
in
mind,
PMA
online
ordering
system,
e-volve.
To
access
this
Image
2 login
system, login to www.pmasolutions.com.au/
templates.
the
experience
quick,
easy
and
simple.
Now
select
Online
Order.
Upon
gaining
entry,
select
one
of
the
options
ensures
all
order
processes
proposed
make
Image
1
system,
to 1www.pmasolutions.com.au/
from the left
handlogin
menu.
ordering.
Image
Image
1 menu.
Image
1 left
ordering.
Image 1 the experience quick, easy and simple.
from the
hand
in
logging in
in
logging
in
ABOUT US
FEATURED
FILEUPLOAD
UPLOAD
FILE
>>
>>
>>
>>
>>
Click to
to view
view the
the digital
digital
Click
edition of
of our
our profile.
profile.
edition
What we
we do
do
What
Our history
history
Our
Our team
team
Our
Environment
Environment
Careers
Careers
Beyond print
CONTACT US
CONTACT US
Beyondprint
print
Beyond
WEBTOUCH
FILE UPLOAD
TECHNOLOGIES
FEATURED
ABOUT US
CONTACT
CONTACTUS
US
TECHNOLOGIES
TECHNOLOGIES
FEATURED
FEATURED
ABOUT US
US
ABOUT
CONTACT
US
CONTACTUS
US
CONTACT
SERVICES
CONTACT US
US
CONTACT
CONTACT US
US
CONTACT
CONTACT US
WEBTOUCH
WEBTOUCH
FILEUPLOAD
UPLOAD
FILE
SERVICES
SERVICES
CONTACT US
US
CONTACT
We help you create, manage and
implement your brand material.
Online Order
Print On Demand
Business Cards
Digital Assets
Digital Editions
Loyalty Programs
Online
Order
Print On
On Demand
Demand
Online
Order
Print
> Design
& pre
media production
Business Cards
Cards
Business
Digital Assets
Assets
Digital
Digital Editions
Editions
Digital
Loyalty Programs
Programs
Loyalty
We help you create, manage and
Trio can add value for your brand through:
implement your brand material.
> Account management
OUR KEY STRENGTHS
OUR
KEY
STRENGTHS
OUR
KEY
STRENGTHS
> Onsite
studio
management
webtouch® is our proprietary software toolkit.
It’s a browser based application consisting of asset
Trio
can add
add value
value for
for your
your brand
brand through:
through:
>
Trio
can
Print
management
Fulfilment
& Library
logistics
> Account
Document
>>
Account
management
management
Reports
Print
management toolsLogistics
and workflow process tools.
Design
Our
technology
> Design
>>
Design
& pre
pre media
media production
production
&
webtouch®® is
is our
our proprietary
proprietary software
software toolkit.
toolkit.
webtouch
>> Print
Print management
management
FEATURED THIS MONTH
>> Fulfilment
Fulfilment &
& logistics
logistics
PMA AND TRIO
GROUP JOIN
FORCES.
Document
Library
Library
>> Document
Our
technology
Our
technology
Read more about PMA’s alliance with
Trio Group, initiated early this year.
Special Projects
FIND OUT MORE
>> Onsite
Onsite studio
studio management
management
Design
Design
©TRIO GROUP 2011. All rights reserved.
It’s aa browser
browser based
based application
application consisting
consisting of
of asset
asset
TRIO PROFILEIt’s
ABOUT US
management
tools and
andclick
workflow
process tools.
tools.
tools
workflow
process
For a user management
manual
please
here
> What we do Special
Click to view the
digital
Reports
Special Projects
Projects
Print
Logistics
Reports
Print
FIND OUT MORE Logistics
FIND OUT MORE
edition of our profile.
> Our history
©TRIO
GROUP2011.
2011.All
Allrights
rightsreserved.
reserved.
> Our
©TRIO
GROUP
team
> Environment
FEATURED THIS
THIS MONTH
MONTH
FEATURED
TRIO PROFILE
PROFILE
TRIO
> Careers
ABOUT
US
ABOUT
US
PMA AND
AND TRIO
TRIO GROUP
GROUP JOIN
JOIN FORCES.
FORCES.
PMA
Read more
more about
about PMA’s
PMA’s alliance
alliance with
with
Read
Trio Group,
Group, initiated
initiated early
early this
this year.
year.
Trio
Click
toaview
the digital
digital
Click
the
Forto
user
manual please
please click
click here
here
For
aview
user
manual
edition of
of our
our profile.
profile.
edition
>> What
What we
we do
do
>> Our
Our history
history
>> Our
Our team
team
>> Environment
Environment
>> Careers
Careers
Beyond print
CONTACT US
CONTACT US
Beyondprint
print
Beyond
CONTACT US
US
CONTACT
CONTACT US
US
CONTACT
All your are
products
are access
availabletovia PMA’s
Only authorised personnel
allowed
2. New Requirements
Only authorised
personnel
are allowedinaccess
All requirements
for products
not ordering
included
online
system,
access this
Only
authorised
personnel
are
allowed
access
yourare
products
areaccess
available
this site,
and youpersonnel
willAll
need
login
details
to e-volve.
gaintoviaToPMA’s
2.
New Requirements
Only
authorised
allowed
to
this
site,
and
you
will
need
login
details
to
Only
personnel
aresystem,
allowed
access
this
All
requirements
for
products
not be
included
in to
theauthorised
online catalogue
system
can
ordered
by
login
tosystem,
www.pmasolutions.com.au/
this
site,
and
you
willonline
need
login
details
to e-volve.
gain To access this
ordering
access.
These
login
details
are
case
sensitive.
to
this
site,
and
you
will
need
login
details
to
gain
Your details
login and
password
will be
site,
and
youcatalogue
will access.
need
login
to
gain
access.
ordering.
Image
the
online
system
canManager.
be
ordered
by
1. Logging In
access.
These
logindetails
details
are
case
sensitive.
system,
login
to 1www.pmasolutions.com.au/
Please
keep
these
safe.
contacting
youraccess.
Senior
Account
gain
Your
login
and password
will be
emailed
to
you
via
the
online
system
upon
These
login
details
are
case
sensitive.
Please
keep
1.
Logging In
ordering.
Image 1
keep these
details
safe.
Image 2 Please
contacting
your Senior
Account
Manager.
PMA
Solutions
understands your needs are
emailed
to youlogin
via the
online
system
upon
set up. These
details
are
case
sensitive.
2.
Menu
2.
New
Requirements
Only
authorised
personnel
are
allowed
access
these
details
safe.gaining entry, select one
of the
Image
2 Upon
unique,
and options
prides itself on the flexibility
logging in
logging in
Online Order
Print On Demand
Business Cards
Digital Assets
Digital Editions
Loyalty Programs
Online Order
Order
Online
Print On
On Demand
Demand
Print
Business Cards
Cards
Business
Digital Assets
Assets
Digital
Digital Editions
Editions
Digital
Loyalty Programs
Programs
Loyalty
Document Library
Design
Print
Logistics
Document Library
Library
Document
Design
Design
For a user manual please click here
Print
Logistics
Print
Logistics
Reports
Special Projects
Reports
Reports
Special Projects
Projects
Special
For aa user
user manual
manual please
please click
click here
here
For
PMA
Solutions
understands your needs are
set
up. keep
Thesethese
login details
details
are
case
sensitive.
Please
safe.
to
thisauthorised
site,
and
you
will need
login
details
to
Only
personnel
allowed
access
Upon
gaining
entry,menu.
select
one
the
options
from the
left hand
ableof
to be
toare
tailor
programs
unique,
anddelivered
prides itself
on the
flexibilityand
Please keep these details
safe.
gain
login
and
password
willPMA
be
to
thisaccess.
site,
and
you
will
need
login
to
from
processes
that
suit.
With
thisprograms
indetails
mind,
Imagethe
2 left hand menu.
able
toYour
be
delivered
to tailor
and
Upon gainingUpon
entry,
select
one
of
the
options
from
left
gaining
entry,
select
one
of
the
options
emailed
to
you
via
the
online
system
upon
ensures
all
order
processes
proposed
make
gain
access.
Your
login
and
password
will
be
processes
that
suit.
With
this
in
mind,
PMA
Image 2
hand menu. Upon
the
experience
quick,
easy
and
simple.
gaining
entry,
select
of login
the
options
ensures
all order
processes
proposed
set up.one
These
details
are
case
sensitive.
from the
left hand
menu.
emailed
to you
via
the
online
system
uponmake
Image 2
Menu
2.2.New
Requirements
the experience
quick,safe.
easy and simple.
Please
keep
these
from the left hand menu.
set
up. These
login details
details
are
case sensitive.
All your products are available via PMA’s
keep
details
All requirements for Please
products
notthese
included
insafe.
online
system,
e-volve.viaToPMA’s
access this
All
yourordering
products
are available
Upon
gaining
entry,
select
one of the options
All
requirements
for
products
not
included
in
the online catalogue systemonline
can be
ordered
by
system,
login
tosystem,
www.pmasolutions.com.au/
ordering
e-volve. To access this
from
the
left
menu.
Upon
gaining
entry,
select
one of the options
ordering.
Image
the
online catalogue
system
canhand
be
ordered
by
system,
login
to 1www.pmasolutions.com.au/
contacting
your Senior
Account
Manager.
from
theordering.
left hand
menu.
Image
1
Image 2
contacting
your Senior
Account
Manager.
Image 2
Only authorised
personnel
areincluded
allowed access
All requirements
for products
not
in
Menu
2.2.New
Requirements
to catalogue
thisauthorised
site, andsystem
you
will can
need
login
details
to
Only
personnel
are
allowed
access
therequirements
online
be
ordered
All
for products
not
included
in by
gain
Your
and password
will to
be
to
thisaccess.
site, and
youlogin
will need
login details
Menu
2.2.New
Requirements
contacting
your Senior
Account
the
online catalogue
system
canManager.
be ordered by
emailed
to you
vialogin
the online
system upon
gain
access.
Your
and password
will be
Image 2
contacting
Senior
Account
Manager.
set your
up. These
login
details are
case sensitive.
emailed to you via the online system upon
Image 2 Please keep these details safe.
set up. These login details are case sensitive.
Please keep these details safe.
Upon gaining entry, select one of the options
from the
left hand
Upon
gaining
entry,menu.
select one of the options
from the left hand menu.
All requirements for products not included in
therequirements
online catalogue
system can
ordered
All
for products
not be
included
in by
contacting
your Senior
Account
the
online catalogue
system
canManager.
be ordered by
Image 2
contacting
your Senior Account Manager.
Image 2
SOURCE. STORE. DISTRIBUTE.
profile
myprofile
profile
my
MyProfile
Profile
3.3.My
The first time you enter e-volve you should
The first time you enter e-volve you select ‘My Profile’
The
first
you to
enter
e-volve
youdetails
should select
select
‘Mytime
Profile’
check
all your
to check all your details have been recorded correctly.
‘My
to check correctly.
all your details
have been
haveProfile’
been recorded
This ensures
This ensures you will receive the correct notifications.
recorded
correctly.
This ensures
you willas
receive
you will receive
the correct
notifications,
the correct notifications.
well as allows you to update your password
Selecting Yes to ‘Email for Req. Status’ will prompt
to one that
mayyou
be easier
to remember.
the system
to send
an email
each time your order
Selecting Yes to ‘Email for Req. Status’ will
progresses to the next stage, for example; picking slip
prompt
the
system
to send
you Status’
an email
Selecting
Yes
tobeing
‘Email
for Req.
willeach
spooling,
currently
picked,
despatched.
The
time
your
progresses
to the
stage, for
prompt
theorder
system
to send
you
an next
email
default
setting
for
this option
is ‘No’
due
to theeach
number
example;
packing
slip
spooling,
currently
being
timeupdates
your order
to the next stage,
of email
youprogresses
may receive.
picked, despatched. The default setting for this
for example; picking slip spooling, currently
option is set to ‘No’ due to the number of email
beingYes
picked,
despatched.
default
settingthe
Selecting
to ‘Keep
ShoppingThe
Cart?’
will allow
updates you may receive.
system
to record
orders
forthe
future
reference.
for this
optionyour
is No
due to
number
of
Image
3 updates you may receive.
email
Selecting Yes to ‘Keep Shopping Cart?’ will allow
the system to record your orders for future
Selecting Yes to ‘Keep Shopping Cart?’ will
reference.
allow the system to record your orders for
Image 3
future reference. Image 3
SOURCE. STORE. DISTRIBUTE.
placing orders
placing
orders
placing orders
Your
preferences
dictated
the username
To
order
product, are
select
‘PlacebyOrder
Here’. Your
To order
product,
select
‘Place
Order
Here’.
Yourand
and
password
you
used
to
login.
If
this
access
preferences are dictated by your username
preference
dictated
your
surname
and
is able are
to order
number
of delivery
points
password.
If
youfor
areaby
an
administrative
user
you
password.
If
you
are
an
administration
user
you
will
or
divisions,
you
will
be
asked
to
select
a
Cost
will have access to change cost centres.
haveCentre.
accessImage
to change
cost centre.
4
4. Selecting a Cost Centre
4. Selecting Products
Highlight the cost centre you want this order to
Highlight
the cost
centre
you wantwant
this order
to be
Highlight
theto
cost
this
order
be
delivered
andcentre
selectyou
Continue.
If your
delivered to and select Continue. If your access is
to be delivered
select for
Continue.
If your
access
is limitedtotoand
ordering
one Cost
Centre,
limited to ordering for Cost Centre, this screen will
this
screen
will appear
as a confirmation.
access
is limited
to ordering
for one Cost Select
appear as a confirmation. Select Continue.
Continue.
Centre, this screen will appear as a confirmation.
Select Continue.
All products are placed within their product groups, for
All products are placed within their product
ease in locating and selecting your requirements.
All products
are placed
within
their
productyour
groups,
for ease
in locating
and
selecting
Image 4
requirements.
groups, for ease in locating and selecting your
Image
4
requirements.
Image 5
You can also browse for products using the search
functionality where you can choose to search by
You can
browse description.
for products using the
product
codealso
or product
search
Image
5 functionality where you can choose to
search by product code or product description.
5. Selecting Products
5. Selecting Products
Image 5
SOURCE. STORE. DISTRIBUTE.
placingorders
orders
placing
orders
placing
To display
display products
products under
under each
each group,
group, click
click on
To
on
To display
products under
each group,
click on the
the
group
heading.
the
group
heading.
group heading.
6. Save
Browsing
Stock
6.
Draft
or Proceed to Place Order
6. Browsing Stock
Details
ofproduct
the product
including
a description,
Details
of the
including
all product
images with
Details
of the product
including
all product
available
stock
and
pack
quantities
appear.
basic
information
for
each
product
appears.
images with basic information for each product
When
Image
6 mousing over the ‘Img?’ icon on the left,
appears.
an image
Image
6 of the product appears for further
6 to Column Mode’ in the top
clarity. Image
By selecting
‘Change
right of the page the view updates. When holding the
By selecting ‘Change to Column Mode’ in the top
By over
Selecting
‘Change
Thumbnail
in of
mouse
the icon
in the to
‘Img?’
columnMode’
an image
right of the page the view updates. When holding
the product
appears
for
further
clarity.
the top right of the page, the view updates
the mouse over the icon in the ‘Img?’ column an
Image
7
to illustrate
productappears
images for
withfurther
basic clarity.
image
of theallproduct
information
for each product.
Image
7
7. Change to Thumbnail Mode
Image 7
7. Change to Thumbnail Mode
SOURCE. STORE. DISTRIBUTE.
placing
placing
orders
placing orders
Entering
quantity
you wish
to order,
and selecting8.
Typing
thethe
number
of
Typing
the
number
of Packs
Packs you
you wish
wish to
to order,
order,
Addselecting
displays Add
your displays
selected your
itemsselected
within the
Total Qty
and
items
and selecting Add displays your selected items
fields
on
the
right
hand
side.
within the
within
the Total
TotalQty
Qty fields
fieldson
onthe
theright
righthand
handside.
side.
Image
8
Image
8
Image 8
8. Placing items in a Basket
Once you
you have
have selected
selected all
all the
the products
products you
you wish to
Once
Once
you have
selected all
the products
you wish
order, select the Checkout tab a the top of the page.
wish
to order,
the Checkout
theof
top
to
order,
selectselect
the Checkout
tab attab
theattop
the
of
the
page.
page.
In the Checkout section you must complete your
delivery details, and check your order. Your address
In the Checkout section you must complete
In
the Checkout
section you
muston
complete
should
be self-populated
based
the Costyour
Centre
your delivery details, and check your order. Your
delivery
details,but
and
checkcheck
your order.
Yourthe accuracy.
you selected,
please
to ensure
address should
should be
be self-populated
self-populated based
on the
the
address
based on
Cost Centre
Centre you selected,
selected, but
but please
please check to
to
Cost
You are ableyou
to upgrade the
priority ofcheck
your order by
ensure its
its accuracy.
ensure
accuracy.Please note, this does not result
selecting ‘Urgent’.
in the products being despatched earlier, but will
You
are able
to
upgrade
the priority
your
orderservice.
upgrade
theto
freight
service
that ofof
urgent
You
are able
upgrade
the to
priority
ofan
your
order
by
selecting
‘Urgent’.
Please
note, thisfreight
does charges
not
This
selection
will
result
in
increased
by selecting ‘Urgent’. Please note, this does not
result
the
beingin
allocated
to thisbeing
order.despatched
result
in
the products
products
being
despatched earlier,
earlier,
but
will
upgrade
the
freight
service
to
that
but will upgrade the freight service to thatofofa
VIP
service.
Please
noteselection
this selection
will result
an
urgent
will
result
in
You
are toservice.
enter
a This
Customer
Order
Number
here as
in
freight
charges
being
allocated
to
this
order.
increased
freight
being will
allocated
this
a reference.
This charges
order Number
appeartoon
the
order.
despatch note delivered with the goods and on the
invoice
that relates
goods. Order Number
You
are able
to entertoathe
Customer
as aare
reference.
Order Number
will appear
You
to enterThis
a Customer
Order Number
here
on
the
despatch
note
delivered
with
the
goods
as a reference. This Order Number will appear on
anddespatch
on the invoice
that relates
to the goods.
the
note delivered
with
goods and
Should
you
be
ordering
a
number
of
items,
of
on the invoice that relates to the goods. Should
you
be you
ordering
number
of which you
which
know aare
not all of
in items,
stock, selecting
know
not all
in stock, selecting
Yes
‘Ship
Yes forare‘Ship
as Complete?’
will hold
thefor
order
as
Complete?’
will hold
order until
all
until
all components
are the
available,
so the
components
available,
so the Selecting
entire order
entire order isare
delivered
together.
theis
delivered
together.
Selecting
the
default
of
No
default of No will ensure available products are
will ensure available products are despatched
despatched immediately, whilst unavailable
immediately, whilst unavailable items are
items are backordered and sent when received
backordered and sent when received by Trio’s
by PMA’s warehouse.
warehouse.
SOURCE. STORE. DISTRIBUTE.
placingorders
orders
placing
orders
placing
You have
the ability
to enter
additional
comments,
You have
have
the ability
ability
to enter
enter
additional
You
the
to
additional comments,
instructing
Trio when
preparing
order,
or the freight
comments,
instructing
PMAthe
when
preparing
instructing
Trio
when preparing
the
order, or the
provider
when
delivering
the
order.
the order,
or the when
freightdelivering
provider when
delivering
freight
provider
the order.
the order.
This is your last opportunity to check the contents of
This is your last opportunity to check the contents
the order.
Should
youopportunity
want to make
a change,
you
This
your last
toto
check
of
theisorder.
Should
you want
makethe
a change,
can Remove an item by selecting ‘Trash’, or change
contents
of the order.
Should
you want‘Trash’,
to
you
can Remove
an item
by selecting
or
the quantity by simply typing over your earlier choice.
make
a
change,
you
can
Remove
an
item
by
change the quantity by simply typing over your
Any changes must be followed by selecting Edit Cart
selecting
the Trash,
or can change
the quantity
earlier
choice.
Any changes
must be
Contents.
by simplybytyping
over Edit
yourCart
earlier
choice. Any
followed
selecting
Contents.
Image 9
changes
Image
9 must be followed by selecting Edit Cart
Contents. Image 9
Once you are happy that your order is complete,
select Create
Once you Order.
are happy that your order is complete,
Once you are happy that your order is complete,
select Create Order.
select Create Order.
If your order requires approval by an authoriser, they
will be
sent order
an email
requesting
theybyview
the order
If your
requires
approval
an authoriser,
If
your
order
requires
approval
by
your
manager,
and they
approve
or reject
it. email
If you do
not require
approval,
will be
sent an
requesting
they
view
they
will
be
sent
an
email
requesting
they
view
selecting
Create
Order
confirms
your
order
and
the order and approve or reject it. If you doissues
not
the
order and
approve
or reject it. If you do
it as require
a picking
slip
in
Trio’s
warehouse.
approval, selecting Create Order confirms
not require approval, selecting Create Order
your order and issues it as a picking slip in Trio’s
confirms
your
it as a picking
You warehouse.
will
receive
an order
email and
as aissues
confirmation
your
slip inbeen
PMA’s
warehouse.
order has
received
by Trio. The email will
include a PDF attachment of the order that was
You will receive an email as a confirmation your
placed,
records.
Youfor
willyour
receive
an email as a confirmation your
order has been received by Trio. The email will
order has been received by PMA. The email will
include a PDF attachment of the order that was
include for
a PDF
placed,
yourattachment
records. of the order that was
placed, for your records.
9.9. Checkout
SOURCE. STORE. DISTRIBUTE.
urgentorders
orders
urgent
orders
urgent
Trio promises
to despatch
all orders
received
prior to
PMApromises
promises
despatch
allorders
orders
received
Trio
totodespatch
all
received
12pm
on that
same day.
All orders
received
after this
prior
to
prior
to 11am
12pm on
on that
that same
same day.
day. All
All orders
orders
time received
will be despatched
on
or
before
the
following
after this
received after
this time
timewill
willbe
bedespatched
despatchedon
onor
or
morning.
before the
the following warning.
morning.
10.10. Priority Orders
If your
orderorder
requires a more
urgent
delivery,
select
your
urgent
delivering,
IfIf your
order requires
requires more
a more
urgent
delivery,
‘urgent’ in the orders Priority as shown in image 10.
select ‘urgent’
‘urgent’ in
select
in the
the orders
ordersPriority
Priorityasasdepicted
shown in
in
Image
10
.
Image 10.
In the comments section, please advise at what time
you require the deliver.
In the comments section, please advise at what
In the comments section, please advise at what
time you require delivery.
time you require the delivery.
SOURCE. STORE. DISTRIBUTE.
FAQs
Why can’t I login?
If you are experiencing technical difficulties, please
contact one of our friendly staff on 09 526 2333 who
will help determine what the issue may be.
I’m not receiving my order notifications.
If you do not receive notifications that we have
received your order or updates as the order
progresses and would like to, please contact us on
09 526 2333.
There is a product I need that I cannot see.
If you need to order a product and cannot find it in
your electronic listing, contact us on 09 526 2333.
They will advise you if the product is unavailable.
SOURCE. STORE. DISTRIBUTE.
Print Management
Australia Pty Ltd
trading as
PMA Solutions
ABN 50 003 583 408
NSW:
x1 Grady Crescent
Erskine Park NSW 2759
T 02 9629 0800
F 02 9670 1994
VIC:
44 Allied Drive,
PO Box 515,
Tullamarine VIC 3043
T 03 9335 1699
F 03 9335 1399
QLD:
2/49 Miller Street,
Murarrie, QLD 4172
PO Box 3354,
Tingalpa QLD 4173
T 07 3331 1111
F 07 3331 1122
WA:
130 Stirling Highway
North Fremantle WA 6759
F 08 6222 6206
MALAYSIA:
1-16-2 Suntech@Penang Cybercity,
Lintang Mayang Pasir 3,
11950 Bayan Baru, Penang
T +604 646 3080
F +604 644 6080
NEW ZEALAND
Trio Group
21 Business Parade North
Highbrook, Auckland 2013
T+64 9 526 2333
F+64 9 526 2330
Contact Details
As a service organisation we place
great emphasis on the quality of our
customer service.
Should you require any help whilst
using the online system, please do not
hesitate to contact one of our friendly
staff on 09 526 2333.
Download PDF