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Owner's Manual
USER'S INFORMATION
MANUAL FOR THE OPERATION AND
MAINTENANCE
OF YOUR NEW RESIDENTIAL
HEAT PUMP
Safety Considerations
Recognize safety information. This is the safety-alert symbol
manuals, be alert to the potential for personal injury.
Z_x.When you see this symbol on the unit and in instructions or
Understand the signal words DANGER, WARNING, and CAUTION. These words are used with the safety-alert symbol. DANGER
identifies the most serious hazards which will result in severe personal injury or death. WARNING signifies hazards which could
result in personal injury or death. CAUTION is used to identify unsafe practices which may result in minor personal injury or product
and property damage. NOTE is used to highlight suggestions which will result in enhanced installation, reliability, or operation.
WARNING: ELECTRICAL SHOCK, FIRE, EXPLOSION, PERSONAL INJURY HAZARD
Improper installation, adjustment, alteration, service, maintenance or use could result in personal injury, death,
and/or property damage.
Consult a qualified installer, service agency, or your distributor or branch for information or assistance. The
qualified installer or agency must use factory-authorized
kits or accessories when modifying this product.
WARNING: ELECTRICAL SHOCK, UNIT OPERATION AND SAFETY HAZARD
Failure to follow this warning could result in personal injury, death, and/or property damage.
Read and follow all instructions and warnings, including labels shipped with or attached to unit before operating your new heat pump.
IM PO RTA NT FACTS
To better protect your investment
and to eliminate
unnecessary
service calls, familiarize
yourself with the following facts:
• Your heat pump system should never be operated without a clean air filter properly installed. Plan to inspect the filter periodically. A
clogged air filter will increase operating costs and shorten the life of the unit.
• Supply-air and return-air registers should not be blocked. Drapes, furniture, and toys are some of the items commonly found obstructing grilles. Restricted airflow lessens the unit's efficiency and life span.
• The outdoor unit must have unrestricted airflow. Do not cover the unit, lean anything against it, or stand upon it. Do not allow grass
clippings, leaves, or other debris to accumulate around or on top of the unit. Maintain a 12-in. minimum clearance between the
outdoor unit and tall grass, vines, shrubs, etc.
• Your multipulpose indoor thermostat is the control center for your heat pump system.You should familiarize yourself with its proper
operation. Attempting to control the system by other means--for instance, switching the electrical supply power ON and OFF--may
cause damage to the unit.
• During heating, increasing the thermostat more than 2 degrees may cause the supplemental heaters to be turned on to satisfy the
thermostat. Needless use of the supplementary heat reduces potential energy savings.
• You may find that you can maintain greater personal comfort by running the fan continuously. Air pockets can form due to the structure
of the house, placement of registers, etc. These air pockets may be too cool or warm for your liking. Continuous fan operation minimizes
any temperature differences. Also, systems equipped with electronic air cleaners and/or humidifiers offer the added benefits of having the
air continuously cleaned year-round, and humidified during the winter season.
• Your heat pump will remove humidity from your home during the cooling season. Alter a few minutes of operation, you should be
able to see water trickle from the condensate drain of the indoor cooling coil. Check this occasionally to be sure the drain system is
not clogged. Of course, don't expect to see much drainage if you live in a very dry environment.
NOTE TO INSTALLER:
THIS MANUAL
MUST BE LEFT WITH THE EQUIPMENT
USER.
• During the heating cycle, air from your registers may seem cool. This is because the air is being delivered at a higher velocity and a
more constant flow than air supplied by a conventional furnace. Also, your heat pump supplies air at 90 ° to 105°F instead of in sudden
bursts of hot air as with a conventional furnace. The air may feel cool because it is slightly lower than your body temperature.
Howeve]; it is sufficiently warm to keep you comfortable.
• Ice or frost will tend to form on the outdoor coil during the winter heating operation.Your heat pump is designed to automatically
melt the ice. When in this defi'ost cycle, it is normal for steam or fog to rise fi'om the outdoor unit. Do not be alarmed!
OPERATING
YOUR HEAT PUMP
The operation of your heat pump system is controlled by the indoor thermostat. You simply adjust the thermostat and it maintains
the indoor temperature at the level you select. Refer to the thermostat operating instructions for information on how to operate your
thermostat.
COOLING
CYCLE
When operating in the cooling mode, your heat pump will run until the indoor temperature is lowered to the level you have selected.
On extremely hot days, your heat pump will run for longer periods at a time and have shorter off periods than on moderate days.
Lowering the setpoint of your thermostat will not cause your heat pump to cool faster.
The following are typical conditions that add extra heat and/or humidity
your home comfortable
under these conditions:
• Entrance
doors are frequently
to your home. Your cooling
unit will work longer to keep
opened and closed
• Laundry appliances are being operated
• A shower is running
• More than the usual number of people are present in the home
• More than the normal number
of electric lights are in use
• Drapes are open on the sunny side of the home
HEATING
CYCLE
With HEAT selected, the heating section of you]" home comfort system will operate until room temperature
have selected. Of course, the heating unit will have to operate for longer periods to maintain a comfortable
days and nights than on moderate ones.
DEFROST
is raised to the level you
environment on cooler
CYCLE
When you]" heat pump is providing heat to your home and the outdoor temperature drops below 45°F, moisture may begin to freeze
on the surface of the outdoor coil. If allowed to build up, this ice would impede airflow across the coil and reduce the amount of heat
absorbed from the outside air. So, to maintain energy-efficient
operation, your heat pump has an automatic defrost cycle.
The defrost cycle starts at a preset time interval of 90 minutes, although, it may be reset to either 30 or 60 minutes.
at the preset time only if the ice is sufficient to interfere with normal heating operation.
After the ice is melted from the outdoor
back to normal heating operation.
coil, or after a maximum
Do not be alarmed if steam or fog appears at the outdoor
into a mist in the cold outside air.
of 10 minutes
Defrost
will start
in the defrost mode, the unit will automatically
unit during the defrost cycle. Water vapor from the melting ice may condense
During certain weather conditions such as heavy snow and freezing rain it is not uncommon
for ice to build up on the outdoor
grille. This is normal for these weather conditions. Do not attempt to remove the ice from the outdoor unit grille. This condition
not affect the proper function of the unit and will clear within a few days.
EMERGENCY
unit
will
HEAT
The EMERGENCY
HEAT setting on your thermostat
home comfort system. Operation of the EMERGENCY
the heat pump, or if the heat pump malfunctions.
refers to any supplementary
heating appliance that may be included in your
HEAT source may be required if heating demands exceed the capacity of
During the heating season, switch to EMERGENCY
HEAT
minutes for any reason (i.e., power outage). Leave the switch
during which the power was off. It isn't necessary to exceed
leave the switch in the EMERGENCY
HEAT position for 8
NOTE:
switch
The EMERGENCY
HEAT switch is effective
if the electricity to your outdoor unit has been off for more than 30
in the EMERGENCY
HEAT mode for an amount of time equal to that
12 hours. If you cannot determine how long the power has been oft',
hours.
only when HEAT or AUTO is selected.
PERFORMING
ROUTINE
MAINTENANCE
With the proper maintenance and care, your heat pump unit will operate economically and dependably. Maintenance can be accomplished easily by referring to the following directions. However, before performing maintenance, consider these important safety
precautions.
/_ WARNING: ELECTRICAL SHOCK HAZARD
Failure to follow this warning could result in personal injury, death.
Disconnect all electrical power to the heat pump before removing access panels to perform maintenance. Disconnect power to both the indoor and outdoor units. Note: There may be more than 1 electrical disconnect switch.
CAUTION: CUT HAZARD
Failure to follow this caution may result in personal injury.
Although special care has been taken to minimize sharp edges in the construction of your unit. Be extremely careful
when handling parts or reaching into the unit. Use care and wear appropriate protective clothing and gloves when
handling parts.
CHECKTHE
AIR FILTER
A dirty air filter will cause excessive strain on the compressor and blower motor. This can cause the components to overheat and
automatically shut down. In the extreme, the components will fail and need to be replaced. To avoid inefficient or failed operation
of your unit, CHECK THE FILTER(S) EVERY 3 TO 4 WEEKS. Replace filter(s) when necessary, or clean the filter(s) if you have
the washable type.
Disposable filters should be replaced by similar, new filters of the same dimensions.
Reusable, washable filters should be washed in a solution of cold water and mild detergent, then rinsed and thoroughly dried. THE
FILTER MUST BE COMPLETELY DRY BEFORE BEING REINSTALLED. To avoid prolonged shutdown of your unit while a
filter is drying, you should have an extra filter on hand. This would allow you to rotate between the two filters with minimal downtime
for your comfort system. Extra filters may be purchased from your dealer.
There are no filters in the outdoor unit of a split system. If your indoor unit is a gas or oil furnace, refer to your furnace User's Manual
for filter location and procedures for replacement or cleaning.
If your system includes an indoor fan coil unit, the filter may be located in the unit where it connects with the return-air duct or plenum.
(See Fig. 1.) Remove the filter cover plate by sliding latches toward center of plate. Lift filter to clear lower flange. Filter is springloaded and will pop out. Reinstall filter, being certain to secure filter behind lower flange. When reinstalling cover plate, secure plate
behind upper flange then slide tabs outward.
Fig. l mRemoving Filter
from Fan Coil Unit
The indoor fan coil unit may be located in the attic. In this instance the filter may be located behind the return air grille. Access the
filter by removing the return air grille.
3
BEFORE YOU REQUEST A SERVICE
BEFOREYOU
CALL FOR SERVICE,
CHECK
CALL
FOR THESE
EASILY SOLVED
PROBLEMS:
• Check the indoor and outdoor disconnect switches. Verify that circuit breakers are ON or that fuses have not blown.
• Check for sufficient airflow. Check the air filter(s) for any accumulations of dirt. Check for blocked return-air or supply-air grilles. Be
sure grilles are open and unobstructed.
• Check the settings on your indoor thermostat. If you desire cooling, see that the temperature setting is set below room temperature and COOL or AUTO is selected. If you require warmth, be sure the temperature setting is set above room temperature and
HEAT or AUTO is selected. The FAN switch should be set at ON for continuous blower operation or AUTO if you wish the
blower to function only while the unit is operating.
If your comfort system still fails to operate, contact your servicing dealer for troubleshooting and repairs. Specify your apparent
problem, and state the model and serial numbers of your equipment. With this information, your dealer may be able to offer helpful
suggestions over the phone or save valuable time through knowledgeable preparation for the service call.
REGULAR
DEALER MAINTENANCE
In addition to the routine maintenance that you perform, your home comfort system should be inspected regularly by a properly
trained service technician. The inspection (preferably twice each year, but at least once evew year) should include the following:
• Routine inspection of air filter(s). Replacement or cleaning as required.
• Inspection and cleaning of the blower wheel, housing, and motor as required.
• Inspection and, if required, cleaning of indoor and outdoor coils.
• Inspection of the indoor coil drain pan, plus the primary and secondary drain lines. If supplied, the auxiliary drain pan and line should
be inspected at this time. Service should include cleaning if required.
• A check of all electrical wiring and connections.
• A check for secure physical connections of individual components within units.
• Operational check of the heat pump system to determine actual working condition. Necessary repair and/or adjustment should be
performed at this time.
Your servicing dealer may offer an economical service contract that covers seasonal inspections. Ask for further details.
FOR THE RECORD
Record the model, product, and serial numbers of your new equipment. This information, along with the ()the]"ready-reference
facts requested, will be necessary should you ever require information or service.
© Payne Heating & Cooling Systems 7310 W. Morris St. Indianapolis,
IN 46231
Manufacturer
or designs without notice and obligations
reserves the right to change, at any time, specifications
Printed in U.S.A.
4
edition date: 03/06
Catalog
No. OG-PH10-05
Replaces:
New
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