20 Model Introduction

20 Model Introduction
20 Model
This Owners Manual has been prepared to help you use and enjoy your new European specification Airstream to the full, from the first time you take it on the road.
Many European Airstream customers are new to towing and possess limited experience of trailer systems. For this reason this manual sets out information in the
order you will need to assimilate it.
First we set out the information you need when choosing your Airstream and matching it with a suitable tow car, then at the time of the handover/ your first
journey. Subsequent sections guide you step by step through the procedures for departure & arrival, explain how to plan maintenance and how to operate the
systems and appliances.
You also need to read and refer to the appliance manufacturer’s manuals contained in your Owner’s Pack. Keep these to hand in the Airstream, with this manual.
Throughout this manual ! CAUTION and ! WARNING notations are used. Failing to observe ! CAUTION can damage equipment. ! WARNING highlights the
possibility of personal and/ or fatal injury if not observed.
Enjoy your new Airstream!
Notes: All information, illustrations and specifications in this Manual are based on the latest product information available at the time of publication approval.
If and when new materials and production techniques are developed which can improve the quality of its product, or material substitutions are necessary due to
availability, Airstream reserves the right to make such changes.
© Airstream INC. Reproduction of the whole or part of this Manual without permission is prohibited.
Outfit matching
Trailer dimensions
Trailer weight
Towcar weight & suitability
Towcar and trailer combined weight
Towing equipment
Overview – cold water & waste water systems
Normal operation
More information
Priming, draining, maintenance
EC325 schematic
EC155 schematic
Normal operation
EC325 Power Control System
EC325 – 12v fuses
EC325 – digital control panel
EC155 Power Control System
EC155 – 12v fuses
230v fuses
More information
Cleaning the exterior
Maintenance Schedule
Annual Service
Autumn Frost Protection
External lighting
Chassis, axle & running gear
Hitch & coupling
Coupling & hitch head
Jockey wheel
Spare wheel & jacking
Wheel changing
Components & tyre pressures
Departure & arrival
Packing lists
Actual laden weight & nose weight
Hitching up
Departure checks
Travel abroad
Before/ at handover
Towing safety advice
Normal operation
Further information
Facts, maintenance
Zipdee patio awning
Service Record
Service Record
Audio visual
Normal operation
TV/ FM antenna, directional
TV/ FM antenna, omni-directional
Other audio visual equipment
Satellite dish
Satellite receiver
Audio visual schematic
Heating & hot water
Overview – system layout
Control panels
Normal operation
Circulation pumps & bleeding
Appliances - other
Smoke alarm
Air conditioner
Section A – Outfit matching
Trailer dimensions
Trailer weight
Towcar weight & suitability
Towcar and trailer combined weight
Towing equipment
Read this section when choosing your Airstream and matching it with a suitable tow car.
A1 - Trailer dimensions
Restrictions on the size of trailer (length and width) that can be towed by different
vehicles vary from country to country.
Check the towing laws in your country before purchasing your Airstream.
In the UK, Dimension limits apply as set out in the Construction and Use
Regulations 1986.
The maximum allowable size of trailer towed by a domestic vehicle (gross weight
less than 3500kg) is 7m (22ft 11 ½”) long and 2.3m (7ft 6 ½”) wide. The 7m
length excludes the drawbar and is therefore the external body length. The 2.3m
width includes door handles and anything of permanent character, with a few
exceptions, such as lenses of road lights.
European specification Airstreams are available in a choice of 2 widths, loosely
described as 2.3m (7ft 6”) and 2.5m (8ft).
The actual shell widths for the EU models is shown below, this excludes boiler
flues, awning arms, door hinges etc. The widths are designed so the maximum
external width including these items falls below the 2.3m and 2.5m maximums
allowed in some countries.
2.3m wide models - actual width of shell at widest point = 2216mm (7ft 3 ¼”)
2.5m wide models - actual width of shell at widest point = 2413mm (95").
2010 European models are available in 3 lengths - 4.2m (single axle), 5.3m
(single axle) and 6.8m (twin axle).
This quoted length is the internal length measured in metres under the front/ rear
windows, where the trailer is longest.
A2 – Trailer weight
Caravan manufacturers in Europe are required to quote the following weights, as
defined in European Standard EN 1645-2:1998. These terms are quoted in
specifications in the Airstream sales brochure and on VIN/ weight plates fixed to
the trailers:
Essential habitation equipment –
Those items and fluids required for the
safe and proper functioning of the
equipment for habitation as defined by
the manufacturer of the caravan
Mass in Running Order (MIRO)
Mass of the Airstream equipped to the manufacturer’s standard specification. This
excludes items that form part of the Essential Habitation category of Payload –
such as the leisure battery, spare wheel etc.
Maximum Technically Permissible Laden Mass (MTPLM)
This mass takes into account the strength of materials, loading capacity of the
tyres, axle rating, brake capacity etc. The loaded Airstream must not exceed this
a) LPG – mass of the recommended
cylinder(s) when filled to 90% of their
permissible maximum capacity
b) Fluids
Water heater system – full
Central heating system – full
Freshwater tanks – 90% full
Wastewater tanks – empty
Toilet system flushing tanks – full
Toilet system holding tank – empty
Essential fluids for the use of any other
items of standard equipment – full
c) Electrical supply
an allowance of 4kg for the low voltage
connection cable
the mass of a recommended auxiliary
battery, but only where provision has
been included
User Payload
This is the difference between the MTPLM and MIRO. Payload is made up of 3
categories: Essential habitation, Personal effects and Optional equipment.
Personal effects –
The minimum mass allowance in kg is:
Those items which a user can choose
to carry in a caravan and which are not
included as essential habitation
equipment or optional equipment
M = 10N + 10L + 30, where
L = the overall length of the caravan in
metres, excluding draw gear as given in
6.1.2 of ISO 612:1978
N = the sum of all standard and optional
Thus a 6 metre 6 berth EU Airstream will
require a minimum personal effects
allowance of 150kg (330lbs).
Optional equipment –
Items made available by the
manufacturer over and above the
standard specification for the caravan
The mass of each item should include any
fluids required for their safe and proper
Examples for an EU Airstream might be:
Air conditioning
Fixed ‘Zipdee’ awning
A2 – Trailer weight
UK models also have a Weight plate fixed to the exterior on the door side, this
displays the MIRO as well as the MTPLM, see example below.
Specifications given in Airstream printed sales brochures or on the website state
weight information, which is useful for initial guidance and assessment of different
These specifications may be based on weights of prototypes. As the MIRO for a
production model can be subject to change, we recommend you confirm key
items of data with your Airstream dealer, such as the MIRO and MTPLM, for your
preferred production model before relying on this information.
The MTPLM and MIRO of any particular European specification Airstream is best
confirmed by inspection of the Airstream itself.
Externally, all European models have a VIN plate fixed to the exterior on the non
door side, this displays the MTPLM (as well as other information).
Additional Weight plate (UK models only)
In addition, there are type plates giving weight information for the axle(s) and
hitch fixed to the axle(s) and drawbar respectively. These were fitted by BPW
at the date of manufacture of the chassis.
VIN plate
Inspection of these type plates will verify the axle and hitch ratings, highlighted
using numbers 1 and 7 in the above examples. These ratings are summarized
in the chassis component table in Section E11 of this Manual.
A2 – Trailer weight
Noseweight is the weight imposed by the trailer coupling on the towball of the tow
Noseweight will change depending on which options are fitted to the Airstream
and how you load the Airstream with personal effects.
The type and size of the LPG bottles used and whether they are full or empty
will also have a noticeable effect on noseweight, as the LPG compartment is at
the very front of the Airstream. For this reason the BP Gaslight composite
bottles, being lighter, are popular as they result in lower noseweight.
The sales brochure will give an indication of likely noseweight. This figure is
given in a range, for example 90-110kg, to take into account the effect of the
fresh water tank being empty or full and variances in the way you load your
personal effects.
Any items placed to the front or rear will increase or decrease noseweight
respectively – the axle(s) in the middle of the Airstream act as a central pivot
Once you start using your car/ Airstream outfit, the actual laden weight and
noseweight of the Airstream should be verified, when the Airstream is loaded
as you would normally load it for a trip. See Section C3 for advice on how to
weigh the trailer.
The Actual Laden Weight must under no circumstances exceed the
Airstream’s stated MTPLM.
If items of optional equipment are not positioned centrally along the length of the
Airstream, this will affect noseweight.
For example, a front chest fitted to the Airstream 532 is positioned at the front and
weighs circa 21kg, more than the cushions and slatted seat it replaces. Hence
when fitted, the front chest option will increase noseweight, by approximately 10kg.
Other options have minimal effect on noseweight, for example air conditioning,
Zipdee awning, or Mover device, because the weight is positioned centrally or
evenly forward/ aft of the axle(s).
Similarly, the position of the boiler and fresh water tank can affect noseweight,
when full their contents weigh 11.9kg & 45kg respectively. The boiler and fresh
water tank positions vary in different Airstreams. If the positions are forward of the
axle(s) and you wish to minimise noseweight, to suit a particular towcar, then you
may choose to elect to empty the fresh water tank prior to travel.
A3 – Towcar weight & suitability
Whether you choose to buy a new or different vehicle to tow your Airstream
trailer, or use an existing vehicle you already have, it is important for your safety
and the safety of other road users to assess that your proposed tow vehicle and
the Airstream are a suitable match and together will form a stable outfit that is
legal on the road in the countries you plan to travel to.
The engine size of the car will affect choice - the larger engine models have
higher kerbweights.
The options fitted to the Airstream, plus the way you load the Airstream, will
affect its actual laden weight and noseweight and will therefore also have an
This issue is best considered prior to purchase.
Before reading this section, you need to have considered what the Laden Weight
of your Airstream is likely to be when packed ready for the road and secondly,
what its predicted Noseweight will be, again in the laden state. See the previous
section A2.
To be sure the car and Airstream are well matched, the issues below need to be
checked in more detail:
Next, the following information should be considered and discussed with your
Airstream dealer:
Kerb weight (as defined in UK Legislation – Construction & Use Regulations
Weight of a vehicle as it leaves the manufacturer will a full tank of fuel,
adequate fluids for normal operation (lubricants, oils, water etc.) and its
standard set of tools and equipment. It does not include the weight of the
driver, occupants or load.
The single axle models 422, 532 & 534 (depending on options fitted) can be
within the capabilities of saloon cars, large estate cars, MPV’s, crew cab
pick ups and mid sized 4x4’s:
Kerb weight (as defined by EU Directive 95/48/EC)
Weight of a vehicle as it leaves the manufacturer with its fuel tank 90% full, all
the necessary fluids for normal operation (see above), a nominal driver weight
of 68kg and 7kg of luggage.
Gross Train Weight
The maximum allowable weight of the laden towing vehicle plus the laden
trailer in total, the “train” weight. This is defined/ set by the tow vehicle
manufacturer and can normally be found in the vehicle handbook. See
Section A3 for further advice.
The larger twin axle 684 will require a large to extra large 4x4:
The weight imposed by the caravan coupling on the towball of the tow car.
Noseweight limits are stated by the vehicle and towball manufacturer. Most are
in the region of 50-100kg, with a few going up to 140/150KG, notably the larger
Landrovers, Landcruiser, Touareg etc.
A3 – Towcar weight & suitability
Many customers ask: ‘My car has a tow rating of 3000kg, can I not therefore tow
any of the EU Airstreams?’.
The often quoted “tow rating” is a recommendation set by the tow car
manufacturer, which refers to the ability of the vehicle’s power, cooling and
transmission systems to handle load - typically what it can pull up a 1 in 12
gradient at a standing start.
Kerbweight of towcar
This is not necessarily what it is suited in reality to tow under a wide variety of
conditions, not least speed.
Real life towing conditions impose greater demands on the tow vehicle than this
theoretical test. Hence, whilst some EU tow cars have tow ratings up to
3500KG, this does not necessarily mean caravans of this weight can be safely
towed, thus tow ratings can be misleading (but should nonetheless not be
Actual laden weight of Airstream
Check that the Predicted Noseweight of the laden Airstream (see Section A2)
does not exceed the lower of the noseweight limit of your proposed tow car, or
the towbar fitted to it.
A caravan is a high sided object. When towed behind a car, it behaves
aerodynamically in a different way from say a flat bed trailer carrying cargo.
Hence recommendations for caravan towed weights are usually more modest.
If you have any doubts on matching your outfit, following discussions with your
Airstream dealer, we recommend you seek independent advice.
Check whether the predicted laden weight of the Airstream is a match for the
kerbweight of your proposed tow car.
In the UK, you can:
Look in the car handbook or on the car manufacturer’s website, or speak to your
local car dealer to check the kerbweight of the car.
The Caravan Club in the UK recommends towing a caravan with an actual laden
weight not greater than 85% of the kerbweight of the tow vehicle to achieve
maximum control and stability. Towing a caravan with a laden weight greater
than 100% of the kerbside weight of the towing vehicle is not recommended. To
put it simply, the car kerbweight should be at least as much as the trailer laden
register with Towsafe, who operate a Car/Caravan Outfit Matching
Service - http://www.towsafe.co.uk/what.asp.
join a caravan club, to access their advice and services, such as the
Caravan Club (www.caravanclub.co.uk) who provide advice free of
charge to members. One of their many technical leaflets that
members can download gives common tow car kerbweights and
So, to correctly match your EU Airstream to a tow vehicle, we advise using the
lesser of the tow vehicle manufacturer’s recommended “tow rating”, or 85% (or
up to 100% for experienced caravanners) of the tow vehicle’s kerbweight.
A4 – Towcar & trailer combined weight
Drivers who passed their car licence test in the UK after 1 January 1997
(or who have been issued a new licence after this date, EG because of a ban)
have lesser entitlements when it comes to towing.
The Gross Train Weight is defined/ set by the tow vehicle manufacturer and can
normally be found in the vehicle handbook.
For a category B licence holder with a licence issued after 1 January 1997, the
MAM of the trailer must not exceed the unladen weight of the towing vehicle,
and the combination must not exceed 3.5 tonnes MAM, unless the driver takes
an additional practical driving test, the car and trailer test (B+E).
The Gross Train Weight is the maximum allowable weight of the laden towing
vehicle plus the laden trailer in total, the “train” weight.
Gross Train Weight = Laden towcar + Laden trailer
Do you need the + E Category test to tow your Airstream?
It is usually the simple sum of the vehicle’s gross vehicle weight plus its towing
limit, but check the vehicle handbook, as it can be less than the simple total.
Fill in the boxes A, B & C:
It is a legal offence to exceed the Gross Train Weight, if stopped by the police
and found to be exceeding the gross train weight, you risk prosecution, or your
insurance may be invalidated.
A – kerbweight of towcar
Hence, check what the Gross Train Weight is for your proposed towcar when
considering its suitability to tow the Airstream. This should be at least the sum of
the gross weight of the car (as stated in the car handbook) and the Predicted
Laden Weight of the Airstream (see Section A1).
Soon after purchasing the Airstream and periodically thereafter, take your towcar
and Airstream when both are loaded for travel to a weighbridge, to check their
combined actual laden weights. Keep the weighbridge print out in your car in
case you are stopped by the Police as evidence that your outfit does not exceed
weight limits.
B – MAM or gross weight of
If C is more than A
___________ kg
If B + C add up to more than
C – MAM or gross weight of
trailer (the MTPLM)
___________ kg
The legal position as regards driver’s licences may vary from country to country.
We recommend that you check the law with the driving licence issuing authority in
the country you live in.
For the purposes of Drivers Licence entitlement, the critical issue therefore is
not the actual laden weight of the Airstream, but its maximum authorised mass
(the MTPLM).
In other words the driver cannot exceed a 100% ratio of trailer MTPLM to car
kerbweight and the sum of the trailer MTPLM and car gross weight must not
exceed 3500kg.
In the UK: Full information is available on the DVLA’s website,
http://www.dvla.gov.uk/. The ability to tow a caravan or trailer depends on the
driving licence you hold - the category entitlement on your driving licence will
determine the type of trailer you can tow.
The car and trailer test (B+E) is based on the lorry driving test and lasts for
approximately one hour. There is no separate theory test, but the practical
test includes vehicle safety questions, an off-road reverse manoeuvre, a
controlled stop, uncoupling and coupling of the trailer and driving on the road.
It does not include any of the following: emergency stop on the public road,
reversing round a corner, reverse parking, turning in the road.
All drivers who passed a car test before 1 January 1997 retain their existing
entitlement to tow trailers until their licence expires. This means they are
generally entitled to drive a vehicle and trailer combination up to 8.25 tonnes
MAM (maximum authorised mass).
___________ kg
You will need a B+E car and
trailer licence if your driver’s
licence was issued after 1
Jan 1997 and:
A5 – Towing equipment
The requirements affecting coupling heights for EU tow vehicles and trailers are:
Towbars fitted to EU cars first registered
after 1 August 1998 must be type approved
under Directive 94/20/EC (except off road
vehicles and light commercial vehicles do
not yet have to comply with the EC
Directive). The hitch ball is 50mm
Type approved towbars are stamped with
an S value – the maximum vertical static
load on the towball or eye, measured in kg
(noseweight). This tends to mirror the
noseweight capacity of the vehicle it is fitted
Tow vehicle - EC Directive 94/20 requires vehicles registered since
1/8/98 (except off road vehicles which are exempt) to have a type
approved tow bar with centre of ball between 350-420mm above
ground when the vehicle is conventionally ‘loaded’.
Trailer – the same EC Directive 94/20 requires the coupling point of the
trailer coupling to be 430mm +/- 35mm from ground – with the trailer
laden to permitted axle load and the trailer horizontal. In the UK, BS
6765 requires trailers in the UK to be at 415mm +/-30mm, but this is
likely to be revised to come into line with the EC Directive.
In Europe, the same trailer could therefore be connected up to a vehicle with a
tow ball height between 350-465mm, or even higher if that vehicle is classed as
an ‘off road’ vehicle. Estate cars have a typical towball height of 385/390mm,
whereas a 4x4 towball is typically in the range 420/450mm.
Before having a new towbar fitted, contact an industry association, such as the
National Trailer and Towing Association (NTTA) in the UK, www.ntta.co.uk for
advice on selection and fitting.
This variance in coupling height is less critical (in terms of stability) for single
axle models, which are best towed slightly ‘nose down’.
You should ask what the S value will be (maximum load in kg) and what the
coupling height will be when fitted to your car.
A twin axle caravan with standard axles working independently of each other
needs to be towed level, not nose down (or worse still nose up), or one axle &
set of wheels/ tyres may be taking more than its designated maximum loading.
The tyre contact with the road also changes, affecting stability.
The coupling height or hitch height, is equal to the height from the ground to the
centre of the towball, or from the ground to the centre of the trailer coupling when
the trailer is level and loaded to the MTPLM. The coupling height will vary for
different Airstreams and from car to car. This should ideally be considered at the
‘outfit matching’ stage, because for stability the trailer should be towed level, or
slightly ‘nose down’.
The ideal is for the towball height on the car to be slightly less than, but not more
than, the coupling height on the trailer.
Measure the height of the towball on the towbar on your car, if already fitted, or
consult your car dealer to ascertain what the coupling height will be when the
towball is fitted. Some towbars have adjustable heights, for example those fitted
to some Landrovers. Then compare the actual/ likely towball height on your car
to the coupling height on the trailer.
For this reason, Airstream has specified load compensation axles for its twin
axle model(s), these allow equal distribution of weight between both axles,
ensuring optimum stability.
The rear tyres of the car must be inflated to the car manufacturer’s
recommended pressures for towing, please refer to your car handbook or car
dealer and adjust the rear tyre pressures accordingly.
When driving in winter, in countries where there is a high risk of snow or ice
conditions during winter months, it is recommended – particularly when towing
– that winter tyres are fitted to all 4 wheels of the towcar to give better grip.
This is a legal requirement in some countries – check before travelling.
A winter tyre is made of special silica rubber compounds, which are better
adapted to the cold and enable better braking. The tyre has a deeper tread
and is designed to displace the water passing under the tyre and give better
grip on snow.
A5 – Towing equipment
Towing electrics allow the trailer’s road lights and other internal auxiliary
equipment to be powered by the tow car’s 12v system. To ensure the required
connections are made in a correct and safe manner, the towing electrics are best
installed by a specialist, typically the same company that fits the towbar.
Choose a company belonging to a recognised Association that gives some
assurance of quality, such as the NTTA in the UK (www.ntta.co.uk). Question the
company you intend to use on their knowledge of your particular car, as wiring
varies from car to car. Ensure the fitter’s work will be fully guaranteed and
approved by the car manufacturer.
In the UK, the most common wiring standard for cars and trailer consists of two 7
pin sockets, commonly referred to as 12N and 12S. The 12N socket, usually
coloured black on the tow car with black insulated cable contains all of the legally
required trailer road light circuits. The 12S socket (usually coloured grey or white,
with grey or white coloured cable) provides additional circuits for powering the
reversing lights (not currently a legal requirement on trailers in the UK) and other
auxiliary power connections for 12v fridge operation, battery charging etc.
Jaeger Needle
Male 13 pin plug
Jaeger Needle
Female 13 pin
WeSt male
13 pin plug
WeSt female
13 pin socket
The advantage of the WeSt socket for UK users, is the WeSt male plug will
mate with (and therefore can be plugged into if necessary) a 12N socket to
power the road lights.
However, the pins of the WeSt socket are thinner cross section and more
easily bent/ broken.
Hence for 2010 we are recommending to new customers that the Jaeger male
13pin plug be fitted to the Airstream and the corresponding Jaeger female 13
pin socket be fitted on their towcar. Then all circuits will be connected when
towing, to enable battery charging, fridge operation on 12volt, reversing lights to
function etc.
Pin layouts for the Jaeger and WeSt 13 pin sockets are shown below:
In continental Europe, a single 13 pin socket is more standard and there are 2
commonly found types:
The first is commonly referred to as ‘Volta/ Jaeger’ needle type, see left
two images below. It is easier to get adaptor leads to convert this
socket to 12N and 12S, the disadvantage is this ‘needle’ type connector
will not mate with a standard 12N socket. Also, adaptor leads can make
the cables too long and at risk of dragging on the ground while traveling.
The second is commonly referred to as ‘WeSt’ (short for WeltStecksystem), see right two images below.
A5 – Towing equipment
The addition of a trailer behind a car, like an Airstream, reduces rear visibility
from the car. The internal car mirror may still provide some views through the
Airstream, depending on the floorplan and whether internal doors/ curtains in the
Airstream are left open (recommended for night towing, when headlights of
vehicles behind will shine through).
Most towcars will not be as wide as the Airstream, thus visibility using the
external mirrors of the car will also be reduced, more so with the wider 2.5m
wide EU models.
After market suspension aids fall into 2 categories, those which are replacement
shock absorbers and those which affect the car’s suspension. This is a
specialist area and expert advice should always be sought.
Before considering rear suspension aids, first check with your car dealer that the
car’s normal suspension and shock absorbers are working at near 100%
Stabilisers are designed to reduce/ dampen snaking and pitching between the
towcar and trailer.
For these reasons, we
recommend additional
mirrors are fitted to the
nearside and offside when
towing (these should be
removed when driving solo),
to provide an adequate view
to the rear when towing.
The Airstream Europe chassis made by
BPW is fitted as standard with a Winterhoff
WS3000 overrun coupling, with integrated
stabiliser, approved for noseweight up to
150kg and max trailer load of 3000kg. A
wear indicator shows when the friction pads
require replacement. See Section E3 for
detailed advice on operation.
Models that clip onto the existing car mirror are generally quick and easy to fit,
methods of attachment vary. A choice of types should be available from your
local caravan accessory shop.
Independent tests on caravan stability by the University of Bath in the UK show
this type of tow ball frictional stabiliser does have a significant effect on the
damping of the car/caravan yaw oscillation following a steer input, the
conclusion being that the stabilised outfit has more satisfactory behaviour at
any given speed.
Adding the noseweight of a trailer with a relatively high noseweight to the rear of
your towcar can cause problems with the rear suspension, if the additional weight
on the rear of the car results in the car no longer riding level.
Some consider stabilisers dangerous as they disguise early warning signs that
would otherwise alert the driver to taking the right action (slowing down!).
Most importantly therefore, the use of aids such as stabilisers that help reduce
snaking should not be seen as a substitute for a well matched tow vehicle/
trailer combination that is correctly set up (hitch height, tyre inflation etc.),
properly loaded and driven at sensible speeds.
Some cars offer self levelling suspension to cope with this, for example some
Landrovers* have air suspension, which adjusts to load placed in the rear boot
and on the towbar, to keep the car level.
* (all Range Rover, most Series 2 Discovery, 7 seater Series 3 Discovery – but not the 5
seat Series 3 Discovery and not any Freelanders; but always check with your local dealer)
Those without suspension aids may suffer problems of reduced ground
clearance, headlights tilted up too high and impaired handling. Front wheel drive
cars may find traction, as well as steering affected.
Section B – Before/ at handover
Towing safety advice
Review this section with all drivers and family members before you collect the Airstream, especially if you are new to towing.
B1 – Towing safety advice
Towing a trailer is different from driving solo. Most accidents are due to mis-use
– either driving at excess speeds, bad loading of the caravan, sudden direction
change etc.
The following four key issues will determine whether your outfit is safe and
comfortable to tow, you need:
Your outfit is longer, slower, takes longer to accelerate
and brake and handles very differently from a solo
vehicle. Generally, a safe speed is a slower one when
A properly matched outfit, hitched at the correct height – see Section A
Properly distributed equipment in the Airstream and towcar – see
Section C
Timely effective maintenance – see Section E
To drive the outfit correctly.
! WARNING The faster you go, the greater the risk of
loosing control of your outfit, the less chance of
taking avoiding action and the greater your risk of
having an accident.
The next sections below give some advice in relation to point 4) above, how to
the drive the outfit correctly.
For further background reading, we recommend ‘Towing Roadcraft - The
Essential Towing Handbook, by the Police Foundation’, written by Phil Coyne and
published by the Stationery Office (£9.99) in the UK. ISBN 0-11-552022-8
Know and observe speed limits, these vary from country to country, but tend
to be lower for cars towing trailers.
In the UK, speed limits when towing are 50mph and 60mph on single
and dual carriageways respectively.
In continental Europe, permitted speeds for towed outfits vary, for
example 80km per hour (many countries including Germany and
Holland). In France the limit is 130kph, but this reduces to 110km per
hour in France if the gross train weight of the outfit is over 3500kg
(which will be the case with most Airstream outfits).
Aside from risking fines, speeding when towing
increases the risk of accidents. Remember that
the maximum permissible speed is not the same
thing as a safe speed. The safe speed for a
particular stretch of road is determined by the
actual conditions.
Driving too close to the vehicle in front is one of the commonest causes of
accidents. There is a greater risk for drivers towing a trailer because of the
reduced braking efficiency of outfits. The additional load of a trailer means
the tow car will take longer to stop at speeds, hence it is all the more
important to observe safe stopping distances.
If the driver behind you is too close, increase the distance between yourself
and the vehicle in front. It will allow you to brake more gently, giving the
vehicle behind more time to stop.
Laws vary from country to country, know the laws for the countries you will be
travelling in.
In the UK, do not tow the Airstream in the outside lane of a three or four lane
B1 – Towing safety advice
! WARNING DO NOT attempt to power out of a snake by accelerating,
DO NOT see-saw the steering wheel, DO NOT slam on the brakes.
There is a natural tendency for a trailer to sway slightly due to its own
momentum & external forces. Snaking is the worsening development of sway.
The rounded nature of the Airstream travel trailer helps reduce the extent to
which the slipstream of large overtaking vehicles will affect your outfit, but there
are a number of preventative guidelines you should follow to maximise your
safety and reduce the risk of sway developing:
A rest stop every two hours is recommended, both for drivers and passengers
and for your towcar, which has been working harder than when driving solo.
First, follow guidelines for outfit matching (Section A) and loading
(Section C), keep within the towcar and Airstream’s permitted weight
limits. A fundamental cause is an ill matched outfit.
2) Ensure the towcar and Airstream’s tyres are kept inflated at the correct
3) Listen to weather forecasts and avoid if possible travelling when towing in
high wind conditions.
4) Drive at a speed appropriate for the outfit and conditions – reduce speed
doing down hills and in windy conditions.
5) Watch your mirrors for fast moving large vehicles coming up behind and
preparing to overtake.
6) Maximise the gap between your outfit and an overtaking vehicle by
keeping well to the inside (left side in the UK) of your carriageway. The
most effective time to take action is just before the overtaking vehicle
comes level with your outfit. If you can move over as far as safely
possible at this point, then the disturbance on your outfit will be less.
7) If you see the Airstream rear end sway in your rear view mirror, take your
foot off the accelerator and slow down on the overrun of the engine.
8) Realise if you have seen a rear end sway, that your outfit is not as stable
as it could be and you risk encouraging a snake. The sway will get worse
at higher speeds or under more severe buffeting.
9) Rectify the outfit loading at the first safe available opportunity to stop and
in the meantime SLOW DOWN. When you can stop, reconsider the outfit
matching - examine and rearrange your loads, check your tyre pressures
and noseweight.
10) If you have applied all the above and a sway develops into a snake, then:
Steer in as straight a line as possible without forcing your will on
the steering wheel by sudden or sharp corrections; these worsen
the pendulum effect
Let the steering wheel twitch in your hands – it will – until the
snake ends.
Take your fit off the accelerator and let the engine slow the outfit
until the snake disappears.
In a snake occurring travelling downhill only, do – but VERY VERY
GENTLY – apply the brakes; sharp braking worsens the pendulum effect.
You should take the opportunity whenever you stop to look around the outfit
and check that everything looks normal.
Do not unhitch the Airstream at a rest stop. This will prevent the Airstream
tipping back if one person enters inside and walks to the rear (for example to
use the bathroom on rear bathroom models). One or two rear corner
steadies should be lowered if the stop is to be more prolonged, for example a
lunch stop, during which all the family may enter the Airstream.
Whenever possible, choose locations for rest stops that are set back from the
road. If stops have to be made by the side of the road, either in a lay-by or on
the side of the road in emergencies, please observe the following:
! WARNING The Airstream has the entry door on the right side. When
being used in left hand drive countries (such as the UK), care must be
taken if entering or exiting the Airstream by the side of the road.
Children in particular may not appreciate the dangers of exiting onto the
road side, where cars may be passing. Always supervise any persons
entering or exiting the Airstream if the entry door is on the road side. It
is particularly hard to see oncoming traffic if the door is hinged on the
rear side.
TIP: Keep a small hand held mirror in the Airstream to use to check for
approaching cars if you have to stop and enter/ exit from the Airstream with the
entry door on the road side.
Care must be taken to prevent fouling when traversing ramps or other ground
obstacles. Try to avoid very steep driveways and always leave plenty of
room between the Airstream and pavement kerb when parking.
! CAUTION The manual entrance step fitted on single axle models (532
and 534) projects below the chassis and is vulnerable to impacts, for
example from high sided kerbs or it can ground on steep ramps.
B1 – Towing safety advice
Straight line reversing and reversing around corners should be practiced in a
large empty car park, on a number of occasions, until you feel confident of
technique and able to repeat this in real situations, like reversing into
campground pitches or onto ferries. Practice will make perfect!
Follow the advice below to help you successfully reverse in real situations:
Start by drawing forward until car and Airstream are in a straight line. Then start
to reverse very slowly. All movements in reverse are best done slowly, so the
trailer does not turn quickly, for if it does, it is more difficult to correct.
If you are reversing on your own without any other aids, you may
need to get out of the car several times during the manoeuvre to
check your position. Don’t hesitate to do this if you are unsure how
much room there is behind the Airstream. Don’t allow others to
make you feel rushed and take risks.
Different instructors give different tips for knowing which way to turn the steering
wheel. Our recommendation is to hold the steering wheel with one hand at the
bottom, look in the rear view mirror and turn the wheel a little in the direction you
want the rear of the Airstream to go.
As the rear of the Airstream starts to move that way, the image of the Airstream
will begin to fill the mirror. If the Airstream turns too much, turn the steering
wheel the other way to correct. Don’t hesitate to pull forwards to straighten up
the outfit and try again.
Small corrections at the steering wheel as you move slowly backwards is the best
strategy. The straight line reverse is simply a series of small corrections at the
steering wheel.
! CAUTION The reversing light on the rear of the Airstream will not operate
unless the 13pin towing electrics connector on the Airstream is plugged
into a matching connector on the towcar, or an adapter is used so the
reversing lamp circuit is connected.
First scan the area. This is best done by foot (i.e. get out of the car
to inspect the area you need to reverse into, ensuring the car
handbrake is applied first). Check for obstructions – both at low
level (such as posts or bollards, bushes, high kerbs) and at high
level (street signs or trees which may overhang into the road etc.).
If you have a companion, ask them to stand where they can clearly
see both the rear of the Airstream and any obstructions as you
reverse, to direct your reversing and give you proximity warnings.
However do not allow your companion to stand in a position where
there is a risk of injury to them.
Consider fitting a reversing aid, such as a reversing camera to the
rear of the Airstream.
If you are reversing at night, a large torch which can be placed on
the ground marking the point where the rear of the Airstream should
finish and illuminating any obstructions along the side of the
Airstream, is a useful aid. Turn the porch light and offside service
light on the Airstream on, which will also help illuminate obstructions
down either side.
If a Mover device is fitted, uncouple the towcar, stand where you can
see both the rear of the Airstream and any obstructions and operate
the remote controls of the mover device to reverse the Airstream into
! CAUTION Whilst the Airstream has a rear bumper, this protects the
low level areas only. The bumper does NOT project past the outer most
extremity of the rear of the Airstream (the grab rail and LED light
clusters), hence the rear remains vulnerable to damage if reversing
against taller objects, such as a vertical wall. Always take care when
reversing and manoeuvring the trailer.
B1 – Towing safety advice
Mud and even wet grass on a slight slope can be on problem on a site, even for
solo vehicles.
Do not tow the Airstream whilst it is occupied.
If the weather is doubtful, ask if a hard pitch (tarmac or gravel) is available.
Do not carry LPG bottles loose in your towcar or the Airstream, portable
cylinders must be secured in a vertical position in the locker provided on the
front of the Airstream.
If only a soft pitch is available, park with the front of the Airstream as close as
possible to a hard surface. Also try and park so when you leave, you are driving
down any slope.
When moving off, keep engine revs low and steer as straight as possible.
Turn off gas appliances before travelling, except those heating appliances
designed to function while the vehicle is in motion (the Alde 3010 boiler used in
2007 EU spec Airstreams is designed to be usable on gas operation whilst the
vehicle is in motion).
Robstop hitchlock
When stopping on a hill or slope,
leaving your tow vehicle in gear is not
enough for standstill safety.
Robstop WS 3000 hitchlocks are available to fit the WS 3000 stabiliser
coupling. These can be purchased from BPW, or your Airstream dealer.
Do not rely on the towcar or
Airstream parking brakes. CHOCK
double sure.
To fit the Robstop hitchlock,
first place the plastic ball
sharply into the underside
of the coupling head. This
will allow the stabiliser
handle to be lowered to the
horizontal (closed) position.
When turning corners, remember that the trailer wheels will not follow the path
of the towcar wheels – you need to make wider turns when towing to ensure that
the trailer wheels clear any corner obstructions, but not so wide as to swing out
into oncoming traffic.
Then place the 2 cast metal
parts of the hitchlock either
side of the coupling head
and turn the key to lock.
B2 – Fire
In the case of fire:
Do not smoke in bed
Never use portable cooking or heating appliances inside the
Airstream, other than electrical heaters that are of the radiant type,
as it is a fire and asphyxiation hazard.
Get everyone out of the Airstream as quickly as possible using
whichever exit is the quickest. Do not stop to collect any personal
Raise the alarm. Call the Fire Brigade.
Never use the fitted cooking equipment as space heating.
Turn off the gas supply using the valves on the cylinders, if it is safe
to do so.
Keep matches out of reach of small children!
Turn off the electricity supply at the supply point.
Don’t clean with flammable materials!
Keep flammable material away from open flame!
Purchase and keep a dry powder fire extinguisher complying with ISO 7165 of
at least 1kg capacity by the exit door and a fire blanket next to the cooker.
We have all heard these warnings many times, but they are still among the
leading causes of fires.
! WARNING Read the directions carefully on the fire extinguisher. If
there is any doubt on the operation, you and your family should practice,
then replace or recharge the extinguisher.
Familiarise yourself with the local fire precaution arrangements, if staying on a
The smoke alarm fitted has an alarm silence/ hush feature and is approved for
use in vehicles such as travel trailers.
DO NOT disconnect the battery, the smoke alarm is provided for your safety. To
stop a false alarm, press the button on the unit (same as the test button). The
alarm will go into Hush mode for 10 minutes, then automatically reset. While in
Hush mode, the alarm will still detect, but sensitivity is decreased. Always
determine why the alarm has been triggered before pressing the button.
The 9v battery lasts approximately one year. About a month before the battery is
completely flat, the alarm emits a short signal once a minute. This is the signal
that the battery needs changing. Test the alarm after changing the battery.
! WARNING Ensure a new battery is correctly installed with +’ve terminal to
+’ve contact (marked +), negative terminal to negative contact.
Under the test button, there is a red control lamp which flashes once a minute.
This shows the battery is correctly connected.
The escape window(s) are identified by red release handles and are opened
by lifting up both handles, then turning the latches towards the centre. A loop
is provided in the SCREEN RETAINING SPLINE so it can be rapidly removed.
Take hold of the loop and pull the rubber spline out of the screen frame. Then
push out on the window glazing and the window will swing clear.
! WARNING Learn and practice the entrance door and escape window
operations, so you and your family can escape even in total darkness.
! WARNING Check the emergency escape route outside your escape
window at every stop, make sure you have not parked in such a manner
as to block the operation of the escape window by being too close to
trees, fences, steep drops etc. Never park your trailer so the escape
windows cannot be easily used for emergency exits.
! WARNING Test the alarm weekly, or after prolonged storage periods, by
pressing the test button for at least 10 seconds until the alarm sounds.
Make sure you and everyone travelling with you can operate the main door
and emergency exit window(s) rapidly without light. Contemplate other means
of escape in case the designated exits are blocked. Run emergency drills.
B3 – Ventilation
B4 – Children
European Airstreams comply with the safety ventilation requirements of the
European Standard BS EN 721. The fixed ventilation points are provided for your
own safety. They should not be obstructed and should be checked and cleaned
periodically as necessary.
Do not leave children alone in the Airstream.
There are 2 No. rectangular vents through the floor at the very front, with
insulated ducts fitted up to the underside of the doubled front convectors. This
ensures that cool air entering at floor level, which is necessary for safe
ventilation, is pre-heated before entering the Airstream.
Care must be taken against the risk of falling out when beds (especially any
upper bunks) are used by children, particularly under 6 years of age. Upper
bunks if provided are not suitable for use by infants without supervision.
Keep potentially dangerous items like matches, drugs etc. out of reach, as at
! WARNING The Airstream has the entry door on the right side. When
being used in left hand drive countries (such as the UK), extreme care
must be taken if entering or exiting the Airstream by the side of the
road. Children in particular may not appreciate the dangers of exiting
onto the road side, where cars may be passing. Always supervise any
persons entering or exiting the Airstream if the entry door is on the road
side. It is particularly hard to see oncoming traffic if the door is hinged
on the rear side.
Through floor vents with
insulated ducts channelling
incoming air to underside of
On larger twin axle models there are similar rectangular through floor vents to the
rear under the fixed beds, also with insulated ducts.
These larger rectangular ducts are protected from road spray by protective cowls
fitted to the underside of the floor. These should be inspected periodically from
below to ensure they remain unobstructed, clean and free from debris and dust.
Additional low level ventilation is provided by gas drop holes under the front
corner convectors, the fridge and cooker.
High level ventilation is provided by ventilation grilles in the Midi Heki rooflights.
Under no circumstances should any of these safety vents be blocked or
When cooking, open windows to provide additional ventilation and use the extract
fan provided over the cooking hob.
B5 – Insurance
Ensure you take out adequate insurance for the car and caravan from the
moment you collect or will take delivery of the Airstream.
Insurers vary from country to country. Speak to your Airstream dealer for local
Airstream insurance – Ask your Airstream dealer for contact details for insurance
companies who can offer quotes and terms for insuring the Airstream.
When contacting insurers, you need to state the model of Airstream and retail
value including optional equipment.
Tracker installation - The fitting of a tracker device is required by some insurers.
All EU Airstream models are pre-wired with a GPS antenna, to allow a tracker
device to be fitted. If you choose to have the tracker fitted, this can be done prior
to the handover and the cost of installation and the first year’s subscription added
to the purchase price.
Car insurance – Please confirm with your car insurers that your car insurance
policy has no unusual exclusions regarding towing a caravan.
Breakdown cover – Compare cover available from different breakdown assist
companies for towed outfits, including recovery of the Airstream (some
companies place limits on length of caravan).
B6 – Security
Caravan theft is common, please take precautions to deter theft of your Airstream.
Always secure all windows and doors when leaving the Airstream unattended.
Airstreams sold in the UK have a concealed electronic tag, this contains the
individual identity (VIN) and can be read by a special decoder, which local
police can obtain from CRiS (+44 1722 411430).
If the Airstream is hidden and not readily visible to passers by, the risk of theft
Mechanical devices such as wheel locks
If you choose to store the Airstream at home, consider screening measures to hide and hitch locks do help deter theft, by all
it from view and devices such as removeable posts to improve security of your
but the most determined thieves.
The BPW Robstop hitchlock is designed
Alternatively, store the Airstream at a secure storage facility. In the UK, contact
to fit the coupling fitted to the Airstream
CaSSOA (www.cassoa.co.uk) for a list of independently assessed storage
and can be purchased from your
Airstream dealer.
A variety of wheel locks are available,
such as the ‘Authority Model B’ from
Hansons, see: www.wheel-clamp.com.
All European models are allocated a unique 17 character VIN (vehicle
identification number) which complies with the numbering sequence used by
CRiS (The Caravan Registration Insurance Scheme) in the UK.
All EU models have this ‘European VIN’ stamped (2
fixed to the exterior of the Airstream.
line down) on the VIN plate
This European VIN is also stamped on the chassis (to the front of the right side
chassis rail) to provide visible identification.
All EU Airstream models are pre-wired to allow a tracker to be fitted, triggered
by a tracker device to be fitted.
The fitting of a tracker is recommended, as the best means to recover the
Airstream should it be stolen. A tracker device utilises globally positioned
satellites - a number of which are always 'overhead'.
Airstreams sold in the UK are registered on the CRiS database. The CRiS
scheme provides both registration (the VIN is entered on a national register of
UK manufactured touring caravans) and identification – the 17 character VIN is
etched on the windows to deter theft and an electronic tag is fitted (see below).
The location of the Airstream is transmitted using current mobile phone
technology back to a call centre. The position is then used in conjunction with
mapping software to produce a street level map pinpointing the location to
within thirty feet, subject to a mobile phone signal being available.
Soon after UK customers purchase an Airstream, they will receive a CRiS
registration document sent to their home address. This confirms the registered
keeper, the VIN and the full vehicle description. This should be kept in a safe
place at home.
In the UK, try Phantom (see: http://www.caravan-alarms.co.uk/)
The tracker device is triggered by a motion sensor switch, the on/ off switch for
the motion sensor (if fitted) is the small black rocker switch usually located to
the end of the joinery unit nearest the trailer entrance door. To turn the
tracker off, the switch should be in the 0 = OFF position (position 1 = ON).
B7 – Warranty
Owner care and maintenance
Warranty Coverage
This warranty covers only defective material and/ or workmanship; adjustments
are made at the factory in the USA prior to shipment, during final fit in the UK,
When you buy a new Airstream Travel Trailer from an authorized Airstream dealer, and rechecked by the dealer prior to delivery to the customer. Adjustments
made thereafter become a customer responsibility.
Airstream, Inc., warrants the trailer from defects in material and workmanship as
Each Airstream exterior (not including the underside) is clear coated to prevent
Basic Warranty Period
oxidation. This application is covered by a two year warranty against peeling.
Prolonged exposure to salt air or corrosive air borne pollutants will permit
penetration through the coating material, causing damage to the exterior finish.
This warranty extends for a period of 2 years from the date of original retail
Since Airstream Inc. has no control over these conditions, it is necessary for the
owner to wash and maintain their trailer as instructed in this Owner’s Manual.
Items covered
The owner is responsible for following all maintenance recommendations,
Any part of the trailer or any component equipment installed by the factory in the
instructions and precautions contained in this Owner’s Manual and the
USA, or at the point of final fit in the United Kingdom by Airstream Inc’s distributor individual operation and use manuals furnished by the chassis, appliance and
Airstream Europe Limited, is covered by the basic warranty except the following
other manufacturers.
items, which are not covered:
Installations not covered
Tyres & batteries – these are not covered by the basic warranty.
Airstream Inc. and Airstream Europe Limited do not accept any responsibility in
connection with any of its trailers for additional equipment or accessories
This limited warranty does not include failure caused by accident, abuse, normal
installed at any dealership or other place of business, or by any other party.
wear, overload or any cause not attributable to a defect in original material or
Such installation of equipment or accessories by any other party will not be
workmanship of the trailer or component equipment as installed by the factory or
covered by the terms of this warranty. Recourse should be made to the dealer
distributor as described above.
Limitation of implied warranties
If repairs are needed
All warranties of merchantability and fitness for a particular purpose, whether
If your trailer needs repairs under the terms of the basic Airstream Limited
written or oral, expressed or implied, shall extend only for a period of two years
Warranty, you should:
from the date of original purchase. There are no other warranties, which extend
beyond those described on the face hereof and which expressly excludes
1. Take your trailer to your selling dealer, or other authorized Airstream
conditions resulting from normal wear, accident, abuse, exposure or overload.
Airstream’s responsibility
No work shall be commenced under the terms of the warranty unless
prior authorisation is obtained from Airstream Inc., via its distributor
The basic Airstream Limited Warranty applies for a period of two years from the
Airstream Europe Ltd.
date of original purchase and the application date of all warranties is that indicated
on the owner’s Limited Warranty.
Defects in items covered under this Warranty will be corrected without cost upon
the return, at the owner’s expense, of the trailer or defective part to Airstream
Europe Limited’s UK premises, or an authorised Airstream dealer in Europe.
B7 – Warranty
Airstream Inc and/ or Airstream Europe Ltd reserve the right to inspect
the trailer before any works commence. Airstream Inc. reserve the right
not to approve a warranty claim if the original construction of the
Airstream has been tampered with or repaired other than by Airstream
Europe Ltd, or an Airstream dealer or service workshop approved by
Airstream Europe Ltd.
Warranty transfer
If the dealer is incapable of making the repairs, request that he/ she
contact the After Sales Department at Airstream Europe Limited, for
technical assistance.
Changes in design
Airstream Inc. reserves the right to make changes in design and improvements
upon its product without imposing any obligation upon itself to install the same
upon its products already manufactured.
If repairs are still not made, the customer should contact:
Explanation of Airstream Limited Warranty
Airstream Europe Limited
Unit 8, Clock Garage Industrial Estate
CA10 3TL
The Airstream Limited Warranty is a separate document, which will be filled out
by the dealer and presented to the owner during delivery of a new unit.
The Limited Warranty must be presented to a dealer to obtain warranty service.
It should be kept in the trailer during the warranty period.
The following information should be provided:
The basic Airstream Limited Warranty is transferable to subsequent owners for
the duration of the warranty period. New owners should contact Airstream
Europe Limited with proof of ownership, service history and their payment of
£25 to have their details recorded.
The EU VIN and US VIN for the trailer
Date of original purchase
Selling dealer
Nature of service problem and steps or service performed
Normal Wear – Items such as tyres, curtains, upholstery, floor coverings,
window door and vent seals will show wear or may even wear out within the
4. If after taking the above steps repairs are still not complete, the Airstream two year warranty period depending on the amount of usage, weather and
atmospheric conditions.
owner may request the trailer be brought to Airstream Europe Limited at
the owner’s expense.
Accident – We strongly urge our dealers and customers to inspect the trailer
upon receipt of delivery for any damage caused by accident that may have
Dealer representation excluded
occurred while being delivered to the dealer, or while it is at the dealer’s
premises. Damage of this nature becomes the dealer or customer’s
Airstream Inc. and Airstream Europe Limited will not be responsible for additional
responsibility upon acceptance of delivery, unless Airstream Europe Limited is
representations or implied warranties made by any of its dealers or suppliers to
notified and the person making the delivery verifies the damage. Glass
the extent those representations are not a part of, or are contrary to, the terms
breakage, whether obviously struck or mysterious, is always accidental and
and conditions of the basic Airstream Limited Warranty.
covered by most insurance policies.
Consequential and Incidental damages
Abuse – Lack of customer care and/ or improper maintenance will result in
early failure for which neither Airstream, or its distributor Airstream Europe Ltd
Airstream Inc. and Airstream Europe Limited will not be responsible for any
can be held responsible. No liability will be accepted for damage caused by
consequential or incidental expenses or damages resulting from a defect.
willful damage, negligence, intrusion of foreign or harmful matter, over-heating,
Incidental expenses include, but are not limited to: travel expenses, fuel, oil, road
freezing, failure to follow user instructions set out in this manual or alteration or
tolls, lodging, meals, telephone bills, loss of work, goodwill and loss of use of the
repair of the Airstream without prior approval from Airstream’s distributor.
trailer. Some examples of consequential damages would be: loss incurred by
accident or fire, stained curtains due to rain leaks or delaminated floor caused by
a plumbing leak.
B7 – Warranty
Inappropriate Use - Airstreams covered by this warranty shall not be put out to
hire, reward, or any other commercial use, nor be used for any event, race or
purpose or subjected to any condition which could reasonably be foreseen to
cause or result in damage or excessive wear and tear.
Exposure – Aluminium oxidises if subjected to prolonged exposure to moisture,
salt air, or corrosive air-borne pollutants without protection, such as the clear coat
lacquer on an Airstream. Extremely hot or direct sunlight will deteriorate rubber
and fade curtains and upholstery. Conditions of this nature, although they may
be normal for the area, are beyond Airstream’s control, hence any damage
caused by exposure becomes the responsibility of the owner.
It is the responsibility of the owner to take such preventative measures as are
necessary to maintain the exterior caulking and sealer of their trailer, to wash and
maintain their trailer as instructed in the Owner’s Manual and to store it
appropriately to provide shelter from adverse exposure.
It is the responsibility of the owner to use reasonable, prudent care to prevent
foreseeable secondary damage from rain, plumbing leaks and the natural
accumulation of moisture internally, which can cause delaminated floors, stained
upholstery, carpeting, mould formation etc. Mould is a natural growth given
certain environmental conditions and is not covered by the terms of the Limited
Warranty. Use of the heating system on low setting during winter months as per
the heating system manufacturer’s operating instructions will reduce the risk of
freezing and other moisture related damage.
Overloading – Damage due to loading, either beyond capacity or improper load
distribution, is beyond Airstream’s responsibility. Do not overload your vehicles
(towcar and trailer) in excess of the permitted weights, see Section A of this
Owner’s Manual. Load distribution in the trailer has a definite effect upon the
towing characteristics and safety, refer to the advice given in Section C2.
Reasonable cause to believe damage has been caused by improper loading,
hitch set up or improper driving of the outfit could void the Airstream warranty.
Warranty jurisdiction
This warranty shall be governed and construed in accordance with the laws of
England/ USA and the parties irrevocably submit to the exclusive jurisdiction of the
courts of England/ USA.
Section C – Departure & arrival
Packing lists
Actual laden weight & nose weight
Hitching up
Departure checks
Travel abroad
C1 – Packing lists
(available from your Airstream dealer)
(recommended items you will need to purchase)
Spare Airstream keys
LPG cylinder(s) – full
Leisure battery/ batteries
Portable fresh water container (* 40litre Aquaroll)
Portable waste water container (* Wastemaster)
Spare wheel assembly
LPG hoses to suit the cylinders you are carrying
Mains water connection hose
Water plug & filter for portable water container
Hose or length of rigid pipe for filling portable water container
Waste water connection hose
25amp electrical site connection cable
Corner steady winder handle
Fridge winter vent covers
Airstream entrance doormat
13amp socket adaptors for mains hook up lead
Polarity changeover lead
LPG hoses for other European countries you may visit
Number plate for the rear of the Airstream
BPW Robstop hitchlock
Axle stand
Wheel chocks
Wheel leveling devices
Torque wrench
Tyre pressure gauge
Tyre foot pump
Towing mirrors
Fire extinguisher
Fire blanket
Small step ladder
Warning triangle
Toolkit incl. screw drivers
First aid kit
Spirit level
Spare 12v fuses
Spare bulbs for road lights – see Section D7
Spare 12v circulation pump for Alde heating
I litre bottle containing mixed glycol/ water to 50/50 concentration
Heated towel rail bleeder key
Toilet paper – low glue content paper, for caravan use
Spray silicone and WD40 – for lubrication
This Owner’s Manual
Remainder of Owner’s pack, including appliance operating instructions
Warranty documents
Weighbridge record slips
Vehicle registration documents incl. CRiS document (UK Airstream owners)
Driving licence
Towcar insurance documents (including green card if required)
Airstream insurance documents
Breakdown insurance documents
Medical insurance documents
Pet insurance documents
Adaptors for 230v , if traveling in other countries
Chargers for phones, cameras, laptops etc.
Camera, handycam, film
Medications and toiletries
Sunglasses and suncream
Kitchen equipment and food
Clothes and other personal effects
Pack so that you can reach documents, tools and other essentials without
completely unpacking.
Keep a spare set of keys for the towcar in a separate pocket or secure place.
C2 - Loading
First, check what allowance you have for loading ‘personal effects’ in the
Airstream. This will be stated in the sales brochure.
Then compare this to the total weight of the items you wish to take with
you. Please take care to ensure that you have allowed for all the
masses of items you intend to carry in the Airstream. There is no
substitute for weighing everything you wish to take with you, before you
start loading, at least the first time you take the Airstream away for a trip.
‘Personal effects’ are defined as everything aside from what is included
in the ‘essential habitation’ allowance. It therefore includes items such
as the water and waste water containers, fresh and waste water
connection hoses, wheel chocks/ levelling ramps etc.
Commonly the weight of items you wish to take will exceed the personal
effects allowance for items you can load in the Airstream. This is the
right time to reduce the quantity of items you take, or choose lighter
! CAUTION. Exceeding the Personal Effects allowance risks the
Airstream being overloaded. ! WARNING. Under no circumstances
should the MTPLM (maximum technically permissible laden mass
be exceeded.
When loading items you have selected for stowage in the Airstream, try to:
Evenly distribute the weight of the load around the interior, with any
heavy items placed low (close to the floor) and as near to the axle(s)
as possible. Stability reduces the further away heavy loads are
placed from the centre of gravity (the centre of gravity is just forwards
of the axles).
Keep the weight on each side evenly balanced, so each wheel of the
Airstream carries approximately the same weight.
Only put lightweight items in roof lockers.
If there are large voids beneath fixed beds, fill these with care – if the
bed is positioned to the rear, excess load in the under bed storage
space will reduce noseweight and could lead to sway problems. 30kg
of additional load in a rear under bed storage space is a sensible
Make sure all movable items are well secured.
Next, consider what scope you have to place items in the tow car, as
opposed to the Airstream. Weighty items, like tools/ cases of drinks or
books are best carried in the car, preferably forward of the rear axle line,
leaving the Airstream to cope with the bulkier items such as clothing,
bedding and empty fresh/ waste water containers.
! CAUTION Damage to your trailer caused by overloading, or mounting heavy
objects on the rear is considered abuse and is not covered by warranty.
C2 - Loading
Water weighs 1kg per litre. It is important to consider the location of any tanks
before traveling with any fluids in these tanks.
! CAUTION You should travel with tanks either empty, or full. Travelling
with water surging around a half filled tank can have a pendulum effect and
cause sway and snaking problems and is therefore not recommended.
Fresh water
All European specification Airstreams have an onboard fresh water tank with
capacity of 45 litres, hence when full, the fluid contents will weigh 45kg.
The ‘essential habitation’ allowance of Payload already assumes that the fresh
water tank is 90% full, hence 40.5kg of fresh water is already included in the
payload calculation.
By emptying the onboard fresh water tank before you travel, using the stopcock
provided (position varies, ask your dealer), you can therefore reduce the actual
laden weight by 40.5kg from the Predicted Laden Weight shown on the Weight
Information Chart.
Some users with larger tow cars may prefer to travel with the fresh water tank full,
so a supply of water is available for rest stops. Before choosing to travel with the
fresh water tank full, check the position of the fresh water tank and what effect the
additional weight of water may have on noseweight. If the fresh tank is positioned
forwards of the axle towards the front of the trailer, travelling with the fresh water
tank full will increase noseweight. In this case you should only travel with the
fresh water tank full if the resulting noseweight does not exceed the noseweight
limit of your towcar or towball.
WC cassette
Generally this is positioned to the rear. This tank is therefore best always
emptied prior to travel.
C3 – Actual laden weight & nose weight
You should visit a weighbridge periodically when loaded for travel to check that
the weights of the tow car and Airstream outfit do not exceed the various weight
Once the Airstream is loaded, check the nose weight.
Generally, more nose weight improves stability (weight is better at the front of
a trailer than at the rear).
It is all too easy for other family members to keep adding extra items!
You must not exceed either the MTPLM of the Airstream, the gross vehicle weight
of the car, or the gross train weight (laden weight of car and Airstream combined).
The maximum permitted vertical static loads for the coupling and drawbar for
European specification Airstreams are:
150kg - Airstream 532, 534 and 684
Keep a copy of a recent weighbridge ticket in your towcar as proof in case you are
stopped by Police.
100kg – Airstream 422
However the nose weight limits stated by your towcar and towball
manufacturer may well be less than this. Check the maximum load permitted
by the towball manufacturer, termed the ‘S’ value, marked on the towball.
On shorter weighbridges, you will need to weigh the trailer and car separately to
know their combined weight, which should be less than the Gross Train Weight.
Position the Airstream on the weighbridge so the tyres of the axle(s) and the
jockeywheel at the front will be on the weighbridge platform. Then un-hitch the
Airstream and drive the car forwards so it is not loading the weighbridge platform.
The correct nose weight to try and achieve is therefore the lesser of the
maximum allowed for the Airstream (150kg or 100kg), or the nose weight limit
for your towcar or towball fitted to it.
The Airstream should be un-hitched from the towcar and standing level on
horizontal ground, with corner steadies raised and handbrake applied.
Place bathroom scales under the coupling head, with a piece of wood fitted
between the coupling head and the scales. The piece of wood should be of a
length so the Airstream is level with the ground.
Place the piece of wood into the underside of the coupling so it is suspended
over the scales. Turn the jockey wheel to lower the front of the trailer, so the
piece of wood touches the scales. Keep winding until the jockey wheel is clear
of the ground. Record the stated weight.
If the measured laden nose weight of the Airstream is too heavy for your
towcar, consider reducing or redistributing loads, or considering a car with a
higher nose weight capacity.
! WARNING – Never add excess heavy items to the back of the trailer to
reduce noseweight, for example under a rear bed locker, or in a rear
wardrobe. Weight behind the axle can magnify any sway that may occur
when passing trucks or in gusty winds, increasing the risk of snaking
C4 – Hitching up
Grab rail
LP cover
Parking brake
Jockey wheel
winder handle
Corner steady
winder nut
13pin towing
electric plug
Hitch cover
Corner steady
(wound down)
Jockey wheel (facing
aft & parallel to
direction of travel)
Hitching up is one part of the departure procedure.
Following the same sequence of checks each time you hitch up and depart will help ensure nothing is forgotten, so the outfit is fit for the road.
C4 – Hitching up
Check the parking brake handle on the Airstream is in the vertical (on)
Check the 4 corner steadies are in the fully wound up position, into the
Airstream chassis.
On smooth ground, you may be able to manoeuvre a single axle
Airstream by hand. To do this, first push the parking brake on
Airstream down to the horizontal (off ) position.
10. Then take hold of the grab handle on the front of the Airstream and
manoeuvre the Airstream so the coupling head is directly above the
towball. Then re-apply the parking brake on the Airstream.
! CAUTION Always raise the corner steadies before starting the
coupling up process. Leaving the corner steadies wound down will
overstress the jockey wheel and interfere with the stabilizer
operation. If the Airstream is towed away with the corner steadies
wound down, particularly the rear ones, the resulting leverage
would seriously damage the corner steadies and floor.
Check your tow ball is the correct size (50mm), undamaged, clean and
free of grease. If the towball is new, remove any paint or anti corrosion
coating using fine wet and dry paper, or this will accumulate on the
coupling friction pads. The towball surface must be ‘bright metal’. Use
thinner or spirits to wipe it clean.
Check that the jockey wheel tyre is facing aft and parallel to the direction
of travel. Manoeuvre the Airstream if necessary so the jockey wheel
faces aft.
Turn the jockey wheel crank handle to raise the Airstream coupling above
the height of the towball on your towcar.
! CAUTION Do not move the Airstream by pulling on either the
stabiliser handle of the coupling, or the parking brake. This can
damage the internal components. Manoeuvre the Airstream only
using the grab rails fitted to the front and rear of the Airstream.
11. On uneven or soft ground, or if the Airstream is too heavy for you, you
may need to manoeuvre the towball by moving the car. Again with
practice this will become easy.
If the jockey wheel has been clamped in too high a position, you may not
be able to position the coupling above the towball. You will need to lower
the front corner steadies, wind the jockey wheel fully up, loosen the jockey
wheel clamp, drop the whole jockey wheel assembly so the wheel touches
the ground and tighten the clamp. Then you can turn the jockey wheel
crank handle and raise the corner steadies.
Reverse the tow car up to as near the coupling as possible, with practice
you should be able to position the towball on the car within a few inches of
the coupling head on the Airstream.
Ensure towcar is left in neutral (manual transmission) or park (automatic
transmission) and engage the car parking brake.
Turn the jockey wheel handle to lower the coupling, so it is just over the
towball. You will likely need to manoeuvre either the coupling or towball a
small distance to line them up exactly.
C4 – Hitching up
Once the coupling is positioned just above the towball and the Airstream parking
handbrake is applied, you are ready to connect the breakaway cable.
12. Once the breakaway cable has been connected, continue with the
coupling process.
The purpose of a breakaway cable is to apply the trailer’s brakes if it becomes
separated from its towing vehicle. Having done this, the cable assembly is
designed to part, allowing the trailer to come to a halt away from the tow car.
13. Ensure the handle of the WS3000 safety hitch on the Airstream is
raised to the highest position possible (right hand image below
labelled ‘open’).
The fitting of a breakaway cable is a legal requirement in many countries, precise
requirements may differ in terms of how the cable can be attached and fines may
be levied by police. Always check the requirement with your Airstream dealer.
If the towbar has a designated attachment point (first 2 images below), either
pass the cable through the attachment point and clip it back on itself, or attach
the clip directly to the designated point.
14. Turn the jockey wheel crank handle to lower the Airstream coupling
onto the towball until it fully engages with the towball. This will cause
the car rear suspension to drop.
Fig 1
The tow ball head should be no longer visible once the coupling is set
Fig 2
Where there is no designated attachment point, if the towball is fixed, loop the
cable around the neck of the towball in a single loop. If the towball is detachable
(Fig 3b), you must seek guidance from the towbar manufacturer or supplier.
15. Push down on the stabiliser handle to lock the coupling and activate
the stabiliser. The stabilizer handle should now be in the down
(horizontal) position.
! CAUTION Wind the jockey wheel down slightly at this point
(after engaging the stabiliser). Verify that the rear of the towcar
starts to rise without the coupling coming off the towball. This
verifies that the coupling is locked securely onto the tow ball.
Fig 3a
Fig 3b
When the breakaway cable is attached, check that it runs as straight as possible,
cannot snag (on the trailer coupling head, jockey wheel, or other accessory) and
that it is not excessively slack, so it drags on the ground.
Check that there is sufficient slack in the cable to allow the towcar and trailer to
fully articulate without the cable ever becoming taut and applying the brakes.
C4 – Hitching up
Single axle models
Push the parking brake handle to the down (horizontal) position, to release the
parking brake.
Turn the jockey wheel winder handle to fully raise the inner tube of the jockey
wheel, until the fork arms holding the wheel sit fully within the notches in the outer
tube of the jockey wheel.
! CAUTION Leaving the handbrake on will cause the brake hubs to
overheat risking wheels locking and failure. Always check the handbrake
is off before travel.
Notch in
outer tube
Inner tube
Connect the 13 pin male plug on the Airstream to the corresponding female
socket on the back of your tow car.
Fork arms
! CAUTION The towcar electrical connection cable should not be able to
touch the ground. The cable can be looped once over the coupling to
take up the slack, but do not coil the cable around the handbrake.
Turn on the road lights on your towcar. Walk all around the Airstream to check
the Airstream road lights are operational.
Then turn the clamp handle to loosen the clamp holding the outer tube of the
jockey wheel. When the clamp is loose, lift the entire jockey wheel assembly until
the wheel sits tight under the A frame cover, so it is parallel to the direction of
travel. Then tighten the jockey wheel clamp handle to lock the jockey wheel in
the ‘up’ position.
Visually check the condition of the tyres, looking particularly for small splits in
the tyre side wall.
Then check tyre pressures on the Airstream and tow car, using a hand held
tyre pressure gauge (keep this in your towcar, together with a tyre foot pump to
add air to the tyres if necessary).
Clamp handle
See Section E11 for recommended tyre pressures on the Airstream.
Twin axle models
To raise the jockey wheel of the twin axle model, turn the winder handle until the
wheel has automatically folded away and is stowed under the A frame cover.
! CAUTION. Always raise and secure the jockey wheel before travelling.
Travelling with the jockey wheel in the down position so it is in contact with
the road will cause excess wear to the tyre of the jockey wheel. It will also
transmit stresses down the drawbar which could cause damage to the
drawbar where it meets the chassis rails.
C5 – Departure checks
TV antenna lowered
Locking pin fitted to secure TV bracket(s)
Satellite dish (if fitted) lowered
Loose articles securely stowed, incl. glass plate in microwave (remove)
Cupboard and locker doors closed, drawers closed
Shower door secured, shower ceiling extract fan closed
Fridge set to 12v operation and fridge/ freezer door lock(s) engaged
Table secured and catch to stowage compartment engaged (532 model)
Windows closed (and latches engaged)
Rooflights closed
Fresh water tank drained down, if stopcock internal
WC cassette emptied (if accessed internally – 532 model)
Bulky items from outside stored inside (like water containers)
RCD and MCB’s on Power Supply Unit turned off
Heating & aircon fused spurs turned off
Control panel POWER button turned off (unless Alde heating to be used)
Tracker motion sensor switch turned off
Towing mirrors fitted
Tyre pressures checked
Turn car road lights on, then verify all trailer lights are working
Walk around Airstream – all windows closed and entrance door locked
Distant view of Airstream roof – all rooflights & equipment closed/
When satisfied all tasks are complete, proceed to move the outfit off
the pitch.
When onto hard ground, stop to test the brakes.
Check the ground when the outfit was parked for forgotten objects.
Trailer entrance door locked (both locks)
Entrance step stowed
Connecting cables, hoses etc. all stowed and compartment doors locked
WC vacuum cassette emptied (if accessed via external compartment
Gate valve to waste piping opened and left in open position
Verify Zipdee awning arms are locked for travel
Verify TV antenna and satellite dish (if fitted) is lowered
Verify all rooflights and windows are closed and latched
Corner steadies raised
Number plate fitted to rear of Airstream
Visual and inflation pressure check of tyres
Wheel nuts torque checked following wheel change/ service/ storage etc.
LP cover latch engaged, locked and bungee cords fitted
Coupling locked with stabiliser handle in the fully down position
Breakaway cable fitted
Trailer handbrake in the off (fully down) position
Jockey wheel fully raised and clamp handle tightened
13pin electrical towing connector plug connected to towcar
The torque of the wheel nuts should be re-checked using a torque wrench after
approximately 25 miles or 30 minutes of travel, on any of the following
on your first trip following collection of the Airstream
after winter storage
after servicing
following replacement of a wheel
The brake system should be checked after 500km/ 300 miles when the
Airstream is taken on its first run when new, or after annual service.
C6 – Arrival
On arrival at the campsite, inspect the allocated pitch for obstructions, the layout
of services (proximity to any drainage/ water/ electrical services), the gradient and
ground conditions, before positioning/ reversing onto the pitch.
Once the Airstream is in position and levelled side to side, engage the parking
handbrake by lifting the parking brake handle to the vertical ‘on’ position.
Un-couple the electrical 13pin cable.
Where possible, choose campsites or camping locations where the Airstream can
be parked on level, hard ground. Hard standing is ideal for this reason.
Be wary of positioning the Airstream on uneven or soft ground, for the following
Uneven ground. Uneven ground can cause problems hitching up (especially
for twin axle models that have the fold away jockey wheel), if sloping ground
results in the tow ball of the tow car being lower or higher than the normal
coupling height. Carry a jack so you can safely lift the front of the Airstream
if required.
Lift the stabiliser handle to the fully up (open) position before the jockey wheel
is wound down fully to the ground. Using one hand, lift and hold the handle
of the WS3000 safety hitch to the highest position possible.
Pull the handle at
45 degrees when
in the half open
Soft ground. The noseweight of an Airstream tends to be higher than for a
white box type caravan of similar size. Higher noseweights can cause
problems with jockey wheel tyres sinking into soft ground. In addition, the
wheels of the driven axle(s) of the towcar will tend to spin on soft ground.
Grass sites should be checked to identify possible soft ground before you
proceed to take the Airstream onto the site.
….. If you have
difficulty getting
the side securing
lugs on the
handle to move
over the lugs on
the hitch head
After positioning/ reversing onto the pitch, check again that the proximity to any
services (drains/ water/ electricity) is acceptable, that hoses & cables will reach.
Side to side levelling is best achieved by manoevring the Airstream onto wheel
ramps or similar levelling devices, when it is still connected to the tow car.
Only when the stabiliser handle is in the fully up/ open position, should you
wind the jockey wheel down to touch the ground and start lifting the hitch head
off the towball.
For twin axle Airstreams, you will
need two small ramps each side,
such as the ‘Froli Small’ ramps from
Milenco (www.milenco.com). For
single axle models, a larger
adjustable device can be used, such
as the ‘Froli Adjustable’.
If the hitch is being subjected to vertical pressure, before the stabiliser handle
is lifted, this can prevent the stabilizer handle lifting and the coupling
For the same reason, do not lower the front corner steadies until the stabiliser
handle has been lifted to the fully up position and the jockey wheel wound
down to lift the hitch off the towball.
A spirit level placed on the entrance
step is a useful aide when levelling.
C6 – Arrival
Single axle models – jockey wheel
Then follow the instructions below to lower the jockey wheel, to raise the coupling
off the towball, until it is clear of the top of the towball.
Loosen the clamp handle and lower the whole jockey wheel assembly until the
jockey wheel tyre is approximately 30-50mm from the ground. Tighten the
clamp handle.
Then disconnect the breakaway cable.
! TIP Don’t drop the jockey wheel assembly fully to the ground. Stop
when the tyre is 30-50mm above the ground. This will make it easier to
hitch up again later.
Finally drive the towcar forwards.
Twin axle models - jockey wheel
Each time the jockey wheel is wound down, check that the back bar of the
foldaway hinged wheel assembly has engaged correctly on the grooved support
shown in the photo below. If the car towball height (ground level to middle of the
towball) is below 400mm, the risk of this happening increases.
each time the jockey
wheel is wound down to
lift the coupling off the
car towball, that the
back of the foldaway
wheel engages on this
grooved bar, before the
jockey wheel takes
Then turn the jockey wheel winder handle so the inner tube extends down to
touch the ground.
Minimise this distance
to reduce the risk of
damage. The more inner
tube of the jockey wheel
is wound out, the greater
the risk of it bending.
! WARNING Do not wind the jockey wheel down to lift the front of the
Airstream unless the foldaway wheel of the jockey wheel is correctly
engaged, as shown in the image above.
If the coupling of the Airstream is too low for the foldaway wheel to engage
correctly, either raise the rear of the towcar (if the car has air suspension
allowing the ride height to be set to a higher off road setting), or use a jack
to lift the front of the Airstream, so the foldaway jockey wheel will engage.
Clamp handle
C6 – Arrival
Level front to back by using the jockey wheel to raise or lower the front of the
Airstream, sighting by eye or using a spirit level if desired.
When the Airstream is un-coupled and parked, the coupling stabiliser handle
should be put in the down (horizontal) position.
When the trailer is level, lower the 4 corner steadies using the winder handle
provided to ‘steady’ the levelled Airstream.
This will prevent other well-intending people using the stabiliser handle it as
grab point when helping to manoeuvre the Airstream, which risks damaging the
Either push the safety ball firmly into the towball space (left photo below) and
slowly lower the stabiliser handle.
Unlock external compartment doors to remove equipment including water, waste
and electrical hoses and cables.
Open trailer entrance door and pull out the entrance step.
Open windows and rooflights as desired to provide natural through ventilation.
Fit a wheelclamp and hitchlock as a security precaution.
For periods up to say 2 weeks, which will cover normal use for trips/ holidays etc.,
the parking handbrake can be left in the ‘on’ position.
For longer periods, for example when in storage, leaving the parking handbrake
in the ‘off’ position, will keep the brake shoes off the brake drum and prevent any
possible corrosion of the brake surface.
Alternatively, insert a finger under the coupling head as shown in the right
photo above and pull the movable hinged jaw of the coupling forwards, whilst
lowering the stabiliser handle.
However before leaving the Airstream in storage with the parking handbrake in
the ‘off’ position, first ensure that the site is reasonable level, the corner steadies
are wound down and the wheels are chocked.
C7 – Travel abroad
Research permitted speeds and road laws before you travel - purchase a touring
handbook such as the 2 part Caravan Europe published by the Caravan Club
(www.caravanclub.co.uk), which lists speed limits.
When making a booking for a campsite, particularly in continental Europe, ask
what electrical supply is available (in amps). This will determine what mains
electrical equipment can operate, or operate simultaneously, without tripping
the campground fuses.
Most UK commercial sites offer a 16amp supply to each pitch, which will be
sufficient to run most combinations of 230v equipment.
Other common road laws within some EU countries include:
requirements for use of winter tyres in winter months
restrictions on use of outside lanes of dual carriageways and motorways
when towing
specific requirements for connection of breakaway cables etc.
Some private campgrounds in continental Europe have much lower rated
electricity supplies, offering only 3-5amps, which may not be sufficient for
operating more power hungry devices such as air conditioning.
Check what other requirements may exist BEFORE you travel, by speaking to your
local caravan club helpline.
If you are travelling within Europe, you should notify insurers prior to departure
and confirm if any additional cover is required – the minimum necessary is a
“green card” covering legal liability to 3rd parties.
Full comprehensive cover is preferable, most insurance companies will charge
an extra supplement for this. You may also wish to have a tracker device fitted
to your towcar, depending on its value.
If travelling in continental Europe, again normally additional cover is required.
For example the AA European breakdown is an annual policy (up to 90 days
each trip) covering car and Airstream, covering repairs, accommodation,
alternative car and recovery of car and Airstream back to the UK if required.
Section D – Maintenance
Cleaning the exterior
Maintenance Schedule
Annual Service
Autumn Frost Protection
External lighting
D1 - Modifications
Generally, any modifications of the Airstream, by anyone other than an authorized
Airstream dealer, are not recommended.
CAUTION. Airstream Inc. reserve the right not to approve a warranty claim if
the original construction of the Airstream has been tampered with or
repaired other than by Airstream Europe Ltd, or an Airstream dealer or
service workshop approved by Airstream Europe Ltd.
Never conduct do it yourself modifications on electrical or LPG (liquid petroleum
gas) systems.
Do not allow modification of electrical or LPG systems and appliances except by
qualified persons.
Any replacement parts for an appliance shall conform to the appliance
manufacturer’s specifications and should be fitted by him or his authorised agent.
The BPW chassis is designed and built to precise tolerances and must not be
drilled or welded. When fitting spare parts to the chassis including the axles,
brakes, coupling etc., only genuine BPW parts may be used. This is to ensure
the type approval retains its validity in accordance with national and international
D2 – Cleaning the exterior
Regular washing of the outside of the Airstream is essential to keep it in good
condition. You should wash the exterior of the Airstream not less than every
month and apply wax in the Spring and Autumn. In coastal areas where the
finish is exposed to salt air, or in polluted industrial areas, we recommend more
frequent cleaning and waxing.
Rinse. Next rinse the cleaned trailer thoroughly with clean water, using the
hose with spray attachment as per the initial rinse.
Ideally however you should wash the exterior after each trip.
Wax. After washing and drying, applying a wax will increase the life of the
finish, protect the shell from minor scratches and make subsequent cleaning
Dry. Drying with chamois or soft cloth may prevent streaking and spots. When
drying or applying polish, always wipe with the grain of the metal.
This is especially necessary in winter to remove road salt. Salt left on the
bodyshell will speed corrosion of sharp edges of aluminium where the clearcoat
weathers quickest.
It is also important to remove sap, resin, asphalt and other sticky residues as
soon as possible after they appear by washing and waxing. Sunlight and time will
bake harden these materials, making them almost impossible to remove without
heavy buffing.
Wash the Airstream in the shade, or on a cloudy day when the aluminium is cool.
Pre-rinse. First rinse all grit and large particles of dirt from the surface. Spray all
surfaces with fresh water using a hose with spray attachment.
The caulking and sealant used in external seams and joints such as end shell
segments and around window frames, light bezels, the rub rail (at floor level)
etc. should be checked regularly. If this material has dried out and become
cracked, or if a portion has fallen out, it should be replaced with fresh materials
to prevent possible rain leaks. Caulking and sealants are available from your
Airstream dealer.
TIP: Internal inspection following external washing is good practice to check for
any possible leaks. Clues would be water running down the internal surfaces
or pooling on flat surfaces.
Wash. Then remove oil, grease, dust and dirt by washing. It is best to again use
a hose, connected to an auto style broom attachment with soft bristles (preferably
with extending handle, for reaching the upper parts of the Airstream shell), thus
ensuring a constant supply of fresh water onto the aluminium.
Fill a bucket with non abrasive soap or detergent (diluted according to
manufacturer’s instructions). Dip the broom in the soapy water as required to
keep the broom head soapy and then apply to the Airstream without excessive
Brush each aluminium panel in the direction of the grain of the metal, this helps
prevent any fine scratches that occur bring visible. Never rub hard on the
CAUTION: Do not wash the Airstream using a sponge and bucket, each
time you return the sponge to the bucket, you will transfer dirt particles into
the wash water, which then will be transferred to the sponge and scratch
the aluminium as you rub the sponge on the Airstream body. Do not use
abrasive polishes or solvents.
D3 – Maintenance schedule
Tow car
Each trip/ monthly
Clean towball - free
of paint/ dirt/ grease.
Tyre inflation
13pin socket on
towcar - inspect pins,
spray silicone grease,
road light test
Towball - visual check
for rust/ stress, torque
bolt connections
Tyre visual condition
& inflation pressure
Remove wheel/ tyre assemblies, including spare wheel. Inspect all tyres closely for uneven
wear, cracks, bulges etc. Check tyre inflation pressures.
Wheel nut torque
Wheel nut torque
Ride height - visual check before wheels removed, then measure drop arm positions after
removing wheels to check suspension not reduced
Shock absorbers - visual check for oil leakage & evidence of stress
Lubricate - grease nipples on torsion axle
Hitch damper action - verify hitch head rebounds when pushed in, no evidence of oil leakage.
Lubricate - grease nipples top of hitch casing (x 2) and handbrake spindle (x1)
Friction pads in hitch head - check wear indicator, visual check for dirt build up, clean with 150
grit/ brake cleaner
Bearings. Small brake (up to 1500kg) - check wheel play. Over 1500kg brake - remove,
wash & re-pack taper roller bearings in grease.
Brake linings. Remove all brake drums and check wear to lining of brake shoes (min 2mm).
Replace 'one shot' hub nuts and torque to specified setting.
Wheel brake. Adjust wheel brake adjuster nut so each bowden cable pulls out 5mm.
Brake rod turn buckle - adjust brakes to remove freeplay, so brake ratio bar just touches back
of hitch drawtube.
Handbrake. Function test.
Breakaway cable. Check for wear.
Visible check of bolts where A frame and axle connect to chassis rails.
Corner steadies. Clean winder spindles and apply spray silicone.
D3 – Maintenance schedule
Each trip/ monthly
Drain down water
heater monthly if
Airstream in
continuous use
Drain down cold & hot water systems. Clean water filter on Aquasmart board. Replace
carbon filter on Plug & Filter. Inspect O rings to spigot of water inlet socket. Check
accumulator tank pressure (if fitted). Inspect fresh water tank and clean as required.
Drain down if
Airstream in storage
and risk of freezing
Air pressure test for leakage. Re-fill system, confirm pump auto shut off when filling onboard
tank. Verify no leaks and no pump cycling.
Drain down and leave winterised, unless agreed otherwise with customer.
Inspect LP hose condition. Replace O rings. Check tightness of hose connections. Check
expiry dates on LP hoses.
Gas soundness test & certificate.
Heating system fluid level in expansion tank.
Additional works every 2nd year: Drain down & replace heating system glycol mix (unless
long life glycol used - replace every 5th year)
Heating system fluid
level in expansion
Boiler flue air inlet and exhaust outlet unobstructed, clean and hose connections tight.
Function test, bleed system as required until hot throughout.
13pin plug - inspect pins, spray silicone grease, road light test
Additional works every 2nd year: Inspection, test & certificate on 230v installation
Leisure battery state
of charge
12v lights - replace any blown bulbs/ defective fittings
Smoke alarm
Clean toilet seal to
ball valve
Smoke alarm - vacuum to remove dust & replace battery
Clean cooker
extractor filter, clean
all appliances
Clean all O ring seals. Verify toilet flush & isolation switch.
Cooker - hobs, oven and grille ignite on gas.
Fridge – Clean gas burner. Verify 230v and gas operation.
Aircon – Clean drain holes to external casing, clean filters.
Drawer, cupboard & locker handles, catches & hinges, none loose
Door/ window
Window & roof blind operation
Trailer entrance door & screen door, adjust fit & lubricate. Check window catch adjustment &
NOTE: The above schedule is provided as an aid to planning maintenance, but should not be relied upon as being all inclusive. Read the remaining sections of
this Manual which incorporate more detailed maintenance recommendations for the different major components/ systems/ appliances.
D5 – Autumn frost protection
D4 – Annual service
Most owners do not possess expert knowledge of trailer systems and
maintenance requirements, or have the time or inclination to undertake effective
annual servicing.
Approaching winter brings the risk of frost and freezing temperatures.
Before the end of September, or at the earliest warning of frost, you need to
decide how the Airstream is to be used and stored over the winter. You have
2 options:
It is strongly recommended that the Airstream is serviced not less than once a
year by an Airstream dealer, or recognised Approved Workshop.
Servicing is best undertaken in the Spring, after winter and before more intensive
use in the Spring/ Summer months.
Your Airstream dealer will be familiar with all aspects of the construction of the
Airstream, be able to undertake any works or repairs necessary and be more
likely to have all/ any necessary parts in stock.
A full list of tasks performed during a service can be provided by your Airstream
dealer on request. A Service Certificate is usually provided on completion, listing
the tasks performed.
Continued regular winter use. If you intend to use the Airstream
regularly during winter months, with the water system filled and ready
for immediate use, you will need to:
EITHER store the Airstream inside in a heated building,
OR it can be stored outside if you provide a permanent 230v
electrical mains hook up and set the Alde heating to operate
at all times, with the thermostat set to say minimum 5
degrees Centigrade.
This will ensure that the heating comes on if the ambient temperature
nears or drops below freezing, to protect the systems freezing. It is
also good practice in any event to prevent the accumulation of
moisture internally and excess fluctuations in temperature.
Section M1 of this manual allows each service undertaken to be recorded,
to build up a service history for you/ a future owner. Example:
If you choose this option, you need to be very confident of the heating
remaining on continuously to give freezing protection. Can you be
sure that the heating will not be tampered with - for example someone
pulling out an electrical plug or similar?
Annual service carried out in accordance’s with
manufacturer’s recommendations
Occasional or no winter use. If you intend to use the Airstream only
occasionally in winter, or not at all, or do not have the ability to store
the Airstream inside or provide a permanent 230v electrical supply,
then you will need to winterise the trailer.
You will then need to re-commission the fresh water, waste water and
12v electrical systems each time you wish to use the trailer in winter
Customers located some distance from their Airstream dealer may also like to
use a local caravan dealer for servicing and other minor tasks. If possible,
choose a company who sell caravans using BPW chassis and running gear, as
they will be used to servicing the BPW equipment found on the Airstream.
If you are in any doubt as to which option to choose, we would recommend you
drain down the water system and follow the other precautions for winterising
the trailer.
In the UK, use a company who are members of the NCC Approved Workshop
scheme, which requires 50% of service staff to hold a minimum standard of
training, such as the City & Guilds Certificate in Caravan Engineering. This will
ensure that the workshop staff are competent and up to date with the relevant
procedures and regulations. To find an Approved Workshop in the UK, visit:
! CAUTION Failure to adequately protect against freezing, either by
draining down the water and waste systems and removing the battery/
batteries, or setting the heating system to provide permanent freezing
protection, risks damage to the systems and consequential damage to
the trailer and this is not covered by warranty. Frost protection is the
owner’s responsibility.
D6 – Winterising
Turn off the water pump at the 12v digital control panel.
Remove the plastic cover to the side of the WC foot pedal, then unscrew the
white threaded lock nut located underneath the pedal. Press the pedal again.
Once water has drained out of the toilet bowl, screw the lock nut on again.
Open all taps until no water flow. In the case of single lever taps, move the tap to
midway between hot and cold and lift to the open position, then leave tap in open
Remove WC vacuum cassette, empty completely, flush with clean water, leave
to drain and then return to the trailer, or store indoors.
Open all showers to 'on' position. Un-clip shower heads to internal and external
showers (including pull out shower heads to wet baths, which should be pulled
out fully). Depress any hand spray levers while holding down into the shower
tray/ onto the ground respectively, until there is no further water flow.
Fill P traps to galley sink, bathroom wash hand basin and shower tray with
antifreeze, diluted to manufacturer's instructions.
Depress the WC foot pedal.
Remove the leisure battery/ batteries and store indoors in a cool dry place
where there is no risk of freezing. Connect the battery/ batteries to a trickle
charger during the winter storage period, to keep them fully charged.
Open cold water drain down point - lift yellow lever of cold water tank drain down,
usually positioned near to onboard water tank (if fitted).
Drain the domestic hot water tank in the Alde boiler. Lift the yellow lever to the
drain down point, which is usually positioned close to the Alde boiler.
! CAUTION Removing the leisure battery will trigger the satellite
tracking system, if one is fitted. Before disconnecting the leisure
battery, telephone the control centre and quote the device number for the
tracker fitted to the Airstream. If no leisure battery is connected over
winter months, the satellite tracking system will not remain operational.
Select FILL position on 3 way water system switch.
Clean out fridge and leave fridge door wedged open to ensure circulation.
Press on/ off button to turn on 12v digital control panel and then turn on the water
pump at the digital control panel.
Leave for 30 seconds, then turn 3 way switch to EXT position and leave for
another 30 seconds.
Leave furniture doors and lockers open to allow air to circulate fully.
Remove soft furnishings including seat cushions, mattress, curtains and store
inside in a heated space. If this is not possible, stand the cushions/ mattress
on their edges to improve circulation of air.
Then turn the water pump OFF.
Access the waste water bellypan compartment. Pull gate valve and leave in fully
out (open) position, to drain any water from waste water piping.
! CAUTION If water is allowed to freeze in the system, serious damage to
the water heater, pipework and pump will occur.
D7 – External lighting
Side marker
LED unit,
maintenance free
Front Position light:
Porch light:
LED unit,
maintenance free
Hella: 2PS 964
Jokon 11.1001.001
Bulb: C 5W;
E1 0221653
Outline marker light:
Service light:
Sealed LED unit.
Truck Lite (USA)
Jokon 12.0007.000
Bulb: R5W;
E1 0231426
D7 – External lighting
Number plate light:
Incandescent 6” oval tail light:
Jokon 13.4003.100
Bulb: 2 x C5W: E1 22817
Fog & reverse light:
light, both Jokon:
Sealed unit – whole fitting replaced
if bulb fails
LED 6” oval tail light:
Combination Jokon tailight:
10.2050.130 (left combination lamp)
10.2050.140 (right combination lamp)
Bulbs: various
All Airstream parts
Section E – Chassis & running gear
Hitch & coupling
Coupling & hitch head
Jockey wheel
Spare wheel & jacking
Wheel changing
Components & tyre pressures
E1 - Overview
Typical European specification Airstream chassis & running gear (version pictured has rubber suspension axle, as opposed to torsion axle):
A frame
E2 – Hitch & coupling
Back of
Pull rod
Friction pad
Draw tube
E3 – Coupling & hitch head
The handle of the stabiliser coupling has 3
positions as shown below:
with deactivated
When the handle of the stabiliser coupling is pushed
down, springs in the coupling create pressure forces
on friction pads set into the coupling head, which
grip the towball.
The damper is a key component of the hitch. The
damper absorbs the shunting loads during normal
slow braking and emergency stops.
These friction pads require periodic replacement.
Inspect the wear indicator on top of the stabiliser
handle (image below).
The damper is located inside the draw tube. Both
parts are contained/ concealed in the hitch casing.
This is best done when the Airstream is coupled to
the towcar and the stabiliser handle is in the fully
down position, so the stabiliser is activated.
Draw tube
Typical life of the damper is approximately 7 years.
Over time, the seals will fail, which then allows the oil
or nitrogen gas in the damper to escape.
CAUTION! The stabiliser handle must ONLY be
used for releasing and applying the coupling.
Do not use it as a grab point when
manoeuvring the Airstream. This will break the
springs and/ or the plastic handle and this
damage is not covered by warranty. Similarly
the handbrake lever must not be used as a
manoeuvring aid.
The coupling is factory set so the pin visible in the
oblong hole is positioned under the + symbol when
new friction pads have been fitted. When the pin
moves to the – symbol, the friction pads should be
replaced. New friction pads can be purchased from
BPW, or your Airstream dealer.
Oil leaking at the front of the hitch would also indicate
deterioration of the damper and the need for service
attention by a BPW trained technician.
To apply the parking handbrake, lift the handbrake
lever from the horizontal (down) position to the
vertical (up) position.
The stabiliser coupling is fitted with spring-loaded
friction pads which enclose the towball from the
front and rear. This reduces pitching and snaking
movements of the trailer. Optimal damping is
achieved with new friction pads after a certain runin period.
If when the hitch head is pushed aft, it does not
return/ rebound, this is a sign that the damper may
need replacing.
CAUTION! With the parking brake activated, the
Airstream can roll back about 30cm until the
braking force takes full effect. Hence, do not
park too close to obstacles.
E4 – Jockey wheel
Twin axle European specification Airstreams use a Winterhoff jockey wheel
rated to 250kg, with automatic fold away wheel, fitted with a solid rubber tyre.
Single axle 2010 European specification Airstreams use a Winterhoff jockey
wheel rated to 200kg. This design has an outer tube which passes through a
clamp, which is tightened with a turn handle.
Clamp with turn handle
Air filled tyre (after market option)
Winterhoff # 5432
WARNING! See warning given in Section C6 regarding the operation of
the foldaway wheel of this jockey wheel.
CAUTION! The wheel used incorporates roller bearings and should
only be replaced (in the event of damage) with one of matching type
from BPW, which incorporates roller bearings.
Jockey wheel assembly
All European specification Airstreams are supplied with a solid rubber tyre fitted to
the jockey wheel.
Air filled/ pneumatic tyres for jockey wheels are available in the after market. The
air filled tyre gives a softer ride. Disadvantages are the risk of punctures and the
need to regularly check the tyre inflation pressure.
Single axle models can have a wheel with air filled tyre (Winterhoff # 5432) fitted
to the existing jockey wheel, as a replacement for the wheel with solid rubber tyre.
Twin axle models would require a complete new jockey wheel assembly
(Winterhoff # 3855), which has wider axle forks to the foldaway wheel, to
accommodate the wider air filled tyre.
E5 – Brakes
The braking system, which is part of the chassis supplied by BPW, is made
up of several components:
Over run hitch
Transmission rod and cables
Wheel brake (BPW’s wheel brake is a drum brake)
Over run hitch
Rod & cables
Wheel brake
Brake shoes
Axles up to 1500kg are fitted with a brake with a maintenance free compact
bearing. This bearing requires no maintenance at service, other than to
check for wheel play, which would indicate the bearings are worn. This
brake is used for the Airstream 422 (MTPLM of 1500kg) and tandem axle
models, which use 2 x 1350kg axles, each fitted with the smaller brake.
Axles over 1500kg have a different brake fitted, with 2 x taper roller bearings.
These do need maintenance (washing & re-pack with grease) at the annual
service, or every 5000km.
Linings to brake shoes of both the above brake types need inspection at the
annual service, to check that there is at least 2mm of wear remaining.
CAUTION! Brake inspection, maintenance and adjustment should be
undertaken only by a trained service technician.
Taper roller
E6 - Suspension
BPW’s torsion bar axle is used on the Airstream 684, 534 and 532. A torsion
bar axle gives a softer ride, than the rubber suspension axle. Each torsion
axle has 2 torsion bars, one at each end.
BPW’s rubber suspension axle is used for the Airstream 422. The axle has 4
pieces of rubber, which are compressed as load is applied. The rubber
suspension axle does not require maintenance.
Torsion axle has
round axle beam
Rubber suspension axle
has square axle beam
The torsion bars themselves are steel rods, with spline ends (photo below).
Each torsion bar can be removed and replaced if necessary, plus the spline
ends allow the ride height to be altered relatively easily. Torsion axles
requires seasonal greasing via grease nipples on the axle beam.
Load compensation torsion axles are used for the twin axle models. These
allow equal distribution of weight between both axles, ensuring optimum
Compensating bar linking
front and rear axles
Shock absorbers are used on all Airstream European specification chassis.
E7 - Tyres
At the beginning of the season and at regular
intervals during it, carefully examine the Airstream
tyres to ensure that the sidewalls are sound (no
small cracks, cuts, lumps or bulges) and that the
tread meets legal requirements.
The correct tyre pressure is important both for safety
and for a long tyre life. Tyre pressures on the
Airstream and towcar must be checked regularly
when the tyres are cold, at least once every 2
weeks, but preferably prior to each journey.
CAUTION! When replacing tyres or wheels, the
replacement wheels & tyres must be of the same
type of construction & size as the ones being
replaced, to be sure they have the necessary
load rating.
In the UK, this is 1.6mm minimum tread depth
across the central three quarters of the breadth of
the tyre tread and around the entire circumference.
A drop in tyre pressure can be caused by:
Some tyres are reinforced and designed to
withstand higher pressure for carrying extra weight
(for example 195/70R15 C 104P). The ‘C’ marking
denotes a reinforced tyre. This type of tyre should
NOT be replaced with a standard tyre of the same
size, without the ‘C’ marking.
Remember that the sidewalls of trailer tyres can
easily sustain impact damage on pavement kerbs
etc. through trailer cut-in on corners.
As a rule of thumb, tyres are unlikely to last more
than 5-7 years with careful use.
Tyre life will be maximized by removing wheels in
winter and storing inside and running tyres at
correct inflation pressures. If you have any doubt
about the suitability of any tyre, it is safest to
change it.
the natural leakage of air through the
walls of a tyre
drops in ambient temperature
small perforations that, in a tubeless
tyre, may not lead to immediate
deflation but rather deflation over time
(a slow leak). This in turn can lead to
irreversible damage due to the tyre
running in an under inflated condition.
Use only M12 conical wheel bolts supplied by your
Airstream dealer.
Do not check pressures when the tyres are warm
(EG in the middle of a journey), as a misleading
reading will be obtained.
To check inflation pressure, purchase a gauge and
check tyre pressures each time before you set off.
At the end of the season, place the Airstream on
axle stands so its weight does not rest on the tyres.
Better still, remove the wheels completely, store
them flat in cool and dry conditions away from
sunlight. Removing the wheels also reduces the
risk of the Airstream being stolen. If this is not
possible, then wheels should at least be rotated
every few months to reduce un-even tyre
After checking each tyre, check that the valve is fully
tightened and not leaking (applying a smear of
saliva over the end of the valve after inflation is a
good indicator). Fit a valve cap as protection
against harmful grit or dust.
CAUTION! Remember to check the tow car tyre
pressures as well. The rear tyres of the tow car
must be inflated to the car manufacturer’s
recommended pressures for towing, please refer
to your car handbook or dealer.
The tyres of the Airstream must be inflated to the
recommended pressures shown in the table at the
end of this Section.
Spherical bolt
Conical bolt
Conical bolts can be used for both alloy wheels and
the steel spare wheel. Tensile strength of wheel
bolts varies and the same type should be used as
originally specified.
E8 – Spare wheel & jacking
Your Airstream is supplied with a spare wheel assembly, as part of the ‘On the
Road’ pack. This will be fitted to the spare wheel carrier prior to handover.
To raise the Airstream to change a wheel you MUST use a jack.
The spare wheel assembly consists of a steel wheel, fitted with the same tyre as
used for the alloy wheels on the Airstream.
CAUTION! Never use the corner steadies to lift the Airstream – they are
designed for stabilizing, not lifting.
The Airstream is not supplied with a jack, nor axle stand, you need to purchase
both as part of your personal Airstream tool kit. NOTE! The choice of jack is
an owner’s responsibility.
The steel spare wheel can be mounted on the wheel hubs using the same
conical wheel bolts, used for fitting the alloy wheels.
Issues to consider are:
Ensure the jack you purchase has sufficient rating to lift the load it will
carry when jacking your Airstream. In reality, you will be lifting
approximately half the actual laden weight of the Airstream when lifting
one side.
A trolley jack has wheels and can move with any minor movement of
the jacked trailer, whereas a bottle or scissor jack is static.
Check the spare wheel carrier orientation at the time of purchase and consider
its suitability for the countries you will be travelling in most often.
The spare wheel carrier pulls out from under the chassis. At the time of
manufacture it is fitted so the orientation suits the destination country, to pull out
on the kerb side of the road (left side of the road for UK, right side of the road for
other European countries).
Portable trolley jacks are available, ensure any jack and axle stand you choose
are rated to not less than 2 ton (2000kg).
The carrier may need handing (removing and re-fitting turned through 180
degrees) to pull out on the kerb side, if you travel in countries different from that
which the Airstream was originally sold to.
Always ensure the material beneath the jack is even to provide a firm and
sound base.
Always read and follow the jack manufacturer’s instructions before using the
To remove the carrier, take out the security chain pin and unfasten the plastic
nut of the spare wheel carrier. Slide the carrier out to its full extent to remove
the spare wheel.
E9 – Wheel changing
The following steps should be followed when changing a wheel:
Whenever possible, change a wheel when the Airstream is parked on
level ground and leave the Airstream hitched to the towcar.
10. If the spare wheel is to be used, take out the security chain pin and
unfasten the plastic nut of the spare wheel carrier. Slide the carrier
out to its full extent and remove the spare wheel. Check spare
wheel for any damage or distortion. Slide the wheel carrier back into
position and re-fasten the plastic nut and security chain pin. NOTE:
The wheel being replaced should not be put onto the spare wheel
carrier where it can be forgotten and left in an unrepaired state.
! WARNING: If you suffer a flat tyre on the Airstream and need to change
the wheel by the side of the road, especially if the traffic is fast moving,
first check the orientation of the spare wheel carrier (see heading ‘Spare
wheel carrier orientation’ above). If you find the carrier is orientated so
you would have to pull it out on the roadside, we recommend you call for
breakdown assistance, do not risk injury by attempting to remove the
spare wheel with cars passing in close proximity.
11. Ensure mating surfaces of the wheel hub and wheel and bolt seating
areas are as clean and dry as possible. Fit the replacement wheel
onto the brake drum and fasten wheel bolts so they are finger tight.
If one of the tyres is flat on a single axle trailer, resulting in insufficient
ground clearance to fit the jack, first place a levelling device by the flat
tyre and tow the Airstream onto the device to increase clearance.
Apply the handbrake on the towcar and the Airstream parking brake.
Lower the jockey wheel on the Airstream so it is in contact with the
ground and clamp in position. Then the weight of the front of the
Airstream will be transferred through both the jockey wheel and to the
towcar coupling, when the trailer is jacked.
Chock the wheel(s) on the other side of the Airstream securely, with
chocks placed to front and rear of the wheel(s).
Use a wheel brace, slacken off (but do not remove) the wheel bolts on
the wheel to be changed. This should be done whilst the tyre is still in
contact with the ground, which will prevent the wheel turning.
Jack up the Airstream (see Jacking Procedure) using a jack until the
wheel for removal is lifted approximately 75mm/ 3” off the ground.
Place an axle stand under the chassis rail just aft of the axle and
lower the jack until the axle stand is taking the load.
Lower the corner steadies to touch the ground on the same side that
the wheel is to be changed. This is an additional stabilizing measure.
Remove the wheel bolts from the wheel to be changed and remove
the wheel itself.
12. Check no persons are under or inside the Airstream. Raise the corner
steadies, then raise the jack sufficiently to allow the axle stand to be
removed. Then slowly lower the jack fully until the replaced wheel is
in contact with the ground.
13. Using a torque wrench, tighten the wheel bolts to the correct torque
setting (85lbs/ 115 Newton metres for alloy wheels and 65lbs/ 88
Newton metres for steel wheels), following a pattern as represented
by the numbers 1-5 below:
! WARNING. Although a jack has to be used to raise one side of the
Airstream when changing a wheel, a jack should not be relied upon as the
final support. Use an axle stand. Before venturing beneath the
Airstream to remove the spare wheel, check the Airstream is adequately
supported, in the manner described above.
15. Check the spare tyre inflation pressure and insert additional air if
required to reach the recommend inflation pressure (see Section X).
The torque of the wheel nuts should be re-checked again after approximately
25 miles/ 30 minutes of travel.
E10 – Maintenance
Check towball is un-damaged, clean and free
from grease.
Creaking noise. Creaking noise may occur when
driving, common causes are:
Completion of maintenance work at the prescribed
intervals as set out in BPW’s maintenance and
operating instructions is essential in order to maintain
the operating safety and roadworthiness of the
Check friction pad wear indicator to stabiliser
CAUTION! Arrange a service at least annually at
your Airstream dealer, or a BPW after sales
service workshop, so the chassis and running
New towballs may be painted, if so the paint
coating should be removed using fine (150 grit) gear can be inspected by a trained service
wet and dry paper.
Inspect underside of coupling head to confirm it is
free from dirt and grease. Clean as required.
Apply handbrake and observe brake linkage.
Check breakaway cable for damage.
Remove any stubborn deposits with fine (150
grit) wet and dry paper. Then degrease/ wipe
clean using a clean rag and aerosol brake
cleaner or methylated spirits.
Check tyre inflation pressures.
Check wheel bolt torque setting after the first run,
following a wheel change.
Visual tyre check – inspect tyres for un-even
wear, bulges or cracks; particularly after any
mishandling – for example if you hit a kerb. Unnoticed tyre damage can cause blowouts.
Then check for build up of dirt on the friction
pads of the coupling. Remove any deposits
with 150 grit wet and dry paper, then wipe
clean with aerosol brake cleaner.
Be alert to any loose fastenings/ connections,
leaking oil etc.
The correction of any defects found during user
checks, or use, should be referred to your
Airstream dealer, or a BPW after-sales service
workshop for prompt service attention.
CAUTION! Inspection, maintenance and
adjustment of the brakes, axle(s), hitch and
other running gear components should be
undertaken only by a trained service
Dirt between friction pads of coupling and
towball of car. These noises do not have any
effect on the function of the coupling and
hitch. First check that the towball is clean.
Dry running of drawbar/ draw tube in the
bushings of the over run device. Grease the
bushings using the grease nipples. Remove
rubber gaiter and grease the drawbar.
Heat from wheel hubs
Wheel hubs will get warm under normal
operation. As the brakes are applied to slow
down the trailer, they absorb energy, which
gets dissipated as heat. Hard braking can
result in temperatures being radiated well in
excess of 150 Celsius – too hot to touch.
If in doubt, jack each side of the Airstream in
turn (see jacking instructions). Check if the
wheels spin freely, when the handbrake is off.
If the wheels do not spin freely, contact your
dealer to arrange for the brakes to be
checked and adjusted.
NOTE: BPW’s lubrication and maintenance work
schedules (reproduced on the next page) recommend
some tasks are done more frequently, according to
distance travelled. The intervals being 20003000km, 5000km, 10000-12000km.
Lubrication should be done with BPW’s synthetic
grease (standard grease tends to form waxing when it
gets hot).
Parts which will wear and need periodic replacement
Hitch damper. Typical life approx 7 years.
Friction pads in hitch head
Brake shoe linings
The frequency of replacement of these parts depends
on the intensity of use.
CAUTION! When installing spare parts, it is
strongly recommended that only original BPW
components are used. Many chassis/ running
gear components are safety critical parts. Use of
spare parts other than original BPW parts will
invalidate the warranty.
E10 – Maintenance
E11 – Components & tyre pressures
Chassis max load
Axle used
Axle type
Axle max load
Hitch used
Hitch max load
Hitch vertical max load
Safety coupling
Safety coupling max load
Jockey wheel type
Jockey wheel max load
Drawbar type
Drawbar max load
Drawbar max vertical load
Brake used
Alloy wheel
Steel wheel
Wheel max load rating
Tyre specification
Tyre max load rating
Tyre inflation pressures
534 narrow body
534 wide body
684 narrow body &
wide body
Rondo DB 1605
Torsion bar
Rondo DB 1605
Torsion bar
Rondo DB 1805
Torsion bar
Rondo DB 2/ 1355
Torsion bar
2 x 1350kg = 2700kg
Rubber suspension
1250 - 2000kg
1250 - 2000kg
1250 - 2000kg
1800 - 2800kg
750 - 1500kg
WS 3000-D
WS 3000-D
WS 3000-D
WS 3000-D
WS 3000-D
SDL 20
SDL 20
SDL 20
SDL 28
SDL 16
S2504-7 RASK
S2504-7 RASK
S2504-7 RASK
S2005-7 RASK
S2005-7 RASK
Hawk 6.0Jx15, 5/112
Mefro 6.0Jx15, 5/112
205/65R15 102/100 T
850kg (1700kg for 2)
55psi @ 1700kg
Hawk 6.0Jx15, 5/112
Mefro 6.0Jx15, 5/112
205/65 R15 102/100 T
850kg (1700kg for 2)
55psi @ 1700kg
Hawk 6.0Jx15, 5/112
Mefro 6.0Jx15, 5/112
195/70 R15 104/102 R
900kg (1800kg for 2)
65psi @ 1800kg
Hawk 6.0Jx15, 5/112
Mefro 6.0Jx15, 5/112
185/60 R15 94/92 T
670kg (2680kg for 4)
44psi @ 2200kg
47psi @ 2300kg
51 psi @ 2400kg
Hawk 6.0Jx14, 5/112
Mefro 6.0Jx14, 5/112
185R14 C 102/100 R
850kg (1700kg for 2)
62spi @ 1500kg
52psi @ 2500kg
Section F – Electricity
EC325 schematic
EC155 schematic
Normal operation
EC325 Power Control System
EC325 – 12v fuses
EC325 – digital control panel
EC155 Power Control System
EC155 – 12v fuses
230v fuses
More information
F1 – EC325 schematic
European specification Airstream International & Safari models:
10 14
F2 – EC155 schematic
European specification Airstream Bambi model:
F3 – Electricity, Normal operation
Press ON/ OFF button (10) on digital
control panel (remote fob available for
EC325 – ask your dealer).
Adjacent Aux button (11) turns on external
LED light over entrance door (12).
Inspect site supply pillar (1). Assess if site
supply is suitable - whether it is 220-240V
AC 50Hz and that it is earthed. Check
current available (in amps).
Use scroll buttons (13) on EC325 to check
leisure battery voltage & battery current.
Battery current should read zero when
charger & control panel both off.
Turn site supply switch off. Turn off RCD
(2) on Power Supply Unit (PSU) in
Airstream, by setting to down position.
Unwind orange 230v mains cable (3) into
loose coils.
Connect female connector of 230v mains
supply cable to Airstream external mains
inlet (4). Then connect male end to site
Use adaptor if plugging into
domestic 230v socket. Turn site supply on.
Plug the orange hook up lead provided into a 230v
mains supply, when available (or generator):
Disconnect towing electric lead between
car & Airstream, before connecting to
mains supply.
Turn on RCD (2) by pushing switch up,
press test button (5), to confirm RCD trips.
Turn on RCD again.
Turn on lights using wall switches, or some lights
have switches on the fittings.
Ask your dealer to demonstrate:
Turn on 3 x MCB’s (7) so switches in up
position and red indicators displayed.
Isolation switch for vacuum toilet pump –
position varies (outside or inside toilet).
Turn on fused switches (8) for boiler and
aircon, so neon indicators illuminate.
On/ off switch for tracker motion sensor if
fitted, O = OFF, 1 = ON. Switch off before
moving the Airstream!
Inverter on/ off switch (if inverter fitted),
supplies TV1 socket only.
Turn on charger switch on PSU (9) so
switch illuminated.
! CAUTION. Unplug 230v mains supply from
trailer before using mover device (if fitted).
Switch above galley controls LED external
service light if fitted & waste compartment
Check if polarity indicator light (6)
illuminated (EC325 only).
! CAUTION. Use vehicle battery in towcar only
as temporary measure if necessary, over-use
may prevent car starting.
When 13pin lead is connected to towcar,
pressing button with battery symbol (14)
will toggle between using/ charging/
showing voltage of vehicle (starter) battery
on car and leisure battery in Airstream.
Identify your 12v leisure battery location(s) (15),
each has a 20amp battery fuse adjacent.
WARNING! Sealed AGM batteries are
supplied, often positioned under beds or
seating, do not substitute with normal wet lead
acid batteries.
The EC325 PSU incorporates a solar regulator,
suitable for 20W-100W (maximum) solar panel
output. Most Airstream International floorplans
are pre-wired for an optional roof solar panel (16).
Some models also have a solar panel hook up
point, allowing a remote panel positioned on the
ground, or your car roof, to be connected.
Polarity indicator light (6) may illuminate when
using generator (EC325 only).
Fit a 13pin female socket to ISO 11446 to your car
matching the 13pin male socket on Airstream, or
use an adaptor.
The car alternator can then trickle charge the
Airstream leisure battery & power the fridge (12v)
At least once every 2 years, the Airstream
electrical installation should be inspected and
tested and a report on its condition obtained. Ask
your dealer, or an approved electrical installation
! CAUTION. Never allow modification of the
electrical system except by qualified persons.
F4 – EC325 Power Control System
The EC325 Power Supply Unit (PSU) and EC325 Control Panel are used on European specification Airstream International & Safari models:
EC325 PSU front view:
12v DC
EC325 PSU System Monitor:
Mains supply on, PSU status good.
Mains supply off, PSU status good.
Mains supply on, PSU in warning
mode. In this mode the PSU will limit
the output current to protect the unit
from damage. It is still safe to use
the unit but the fault should be
investigated. Typical causes are
battery temperature sensor
unplugged, cooling fan not working,
internal sensors disconnected or
Mains supply off, PSU in warning
Mains supply on, PSU in overheat
failure mode. In this mode the PSU
will shutdown and all equipment will
be switched off. The cooling fan will
continue to run until the unit cools
down. Typical causes are shortcircuited DC output, battery
connected in reverse, cooling fan
failed, cooling vents blocked /
covered, problem caused by
prolonged use in warning mode.
Mains supply on, PSU in overheat
failure mode.
Mains supply off, PSU in overheat
failure mode.
EC325 PSU bottom view:
12v outputs
panel cable
230v input
Sensor &
signal input
230v output 9
way plugs
Indication description
WARNING! Under heavy loads the EC325PSU case may become hot. ALWAYS ensure the ventilation slots and the cooling fan have a clear flow of air. Do not
place combustible materials against / adjacent to the EC325PSU. The PSU will shutdown if overheated and will restart automatically when cool.
F5 – EC325 12v fuses
12v DC fuses on EC325 Power Supply Unit:
Fuse No.
EC325 printed fuse
Fuse Colour
Wire Colour
20A Leisure Battery
20 Amps
Leisure Battery
Brown / Blue
20A Vehicle Battery
20 Amps
Vehicle Battery
Brown / Green
5A Permanent
5 Amps
Tracker, fridge electronics, LPG detector (if fitted), reversing camera.
NOTE: Alde 3010 boiler can be wired to this circuit by your
Airstream dealer if national laws allow the heating to operate whilst
Brown / Yellow
10A Water Pump 1
10 Amps
Water Pump
Purple/ Black
10A Water Pump 2
10 Amps
Not used
10A Aux Supply
10 Amps
Porch light
Slate/ red
15A Front Lighting
15 Amps
Front Lights, including striped slates, EG Slate/ Red
15A Rear Lighting
15 Amps
Rear Lights, including striped pinks, EG Pink/ Red
10A 12V Sockets &
TV Amp
10 Amps
12v Sockets, TV Amplifier, inverter supply, satellite receiver supply
Yellow / White
10A Fans Supply
10 Amps
Extractor Fans (Black/ Blue) & Alde 12v circulation pump (Brown/
Black/ Blue,
Brown/ White
5A Ignitions Supply
5 Amps
Radio (Yellow/ Black) and Cooker ignition (Yellow/ Green)
Yellow/ Black,
Yellow/ Green
10A Toilet & Spare
10 Amps
Vacuum Toilet Pump
Additional 12v fuse(s) located at the Leisure battery(ies):
Battery 1
(Not at PSU)
20 Amps
Battery fuse - fuse remotely located near battery
Brown / Blue
Battery 2
(Not at PSU)
20 Amps
Battery fuse - fuse remotely located near battery 2 (where fitted)
Brown / Blue
Always carry plenty spare 12v blade fuses of each different rating (5A, 10A, 15A, 20A).
! WARNING When replacing fuses always replace a fuse with the correct value. NEVER replace with a higher value/ rating as this could damage the
wiring harness. If a replacement fuse ‘blows’ do not keep replacing the fuse as you could damage the wiring harness. Please investigate the fault and
contact your dealer.
F6– EC325 digital control panel
Display readout here shows:
Up /
Lamps x4
Water pump
Porch light
Down /
model number (EC325)
software version number (v1.3)
specification (H)
current time (12:00)
Internal temp (23.9°C) in centigrade
The addition of an asterisk (*) in the top left of
the display indicates that the alarm is set.
The addition of a hash (#) in the top right of the
display indicates that the event timer is set.
The addition of the letters ‘AC’ in the centre of
the display indicates that the AC Mains supply is
switched on.
Power ON / OFF
Use to turn the 12v leisure power on and off.
Battery SELECT
Use to select the Leisure or Vehicle battery. Press the button to toggle between the leisure and vehicle batteries. When a battery is
selected this battery will be used as the power source and will also be charged by the charger.
The adjacent LED is illuminated when the VEHICLE battery is selected; by default when the power is initially turned on the Leisure battery
is selected and is indicated by the battery select LED off.
Pump ON/ OFF
Use to turn the water pump power on and off
Aux ON / OFF
Scroll UP ▲
Scroll DOWN ▼
Select ◄
Use to turn the LED Porch light over the entrance door on and off.
Use to scroll the display up (settings section of the menu) or adjust the selected setting
Use to scroll the display down (readings section of the menu) or adjust the selected setting
Use to select a menu item within the settings section
NOTE: See Sargent Electrical Services Ltd additional printed instructions for full technical specs on the EC325 and more detailed breakdown on scroll settings,
clock and alarm use etc. The user instructions can be downloaded from Sargent’s website: http://www.sargentltd.co.uk/html/power.html.
F7 – EC155 Power Control System
The EC155 Power Supply Unit (PSU) and EC50 Control Panel are used on European specification Airstream Sport models:
EC155 PSU front view:
12v DC
EC50 Control Panel:
Power ON/
lamps x 5
Water pump
Porch light
EC50 Operation:
EC50 Control Panel Level display:
When the Power button is turned on, the Leisure battery is automatically selected and the LED
display shows the leisure battery voltage.
Voltage reading
13.5 – 14.4
12.5 – 13.5
11.5 – 12.5
10.5 – 11.5
<= 10.5
Pressing either the Leisure or Vehicle battery buttons, will select and display the voltage of that
battery. The Level display will turn off automatically after 5 seconds.
If the Leisure battery drops below 9v an alarm will trigger to warn you that the battery is low. This
alarm lasts for 1 minute and then the power will be switched off to protect the battery.
If the Vehicle battery drops below 10.9v an alarm will trigger to warn you that the battery is low.
This alarm lasts for 1 minute and then the battery selection will automatically switch over to the
Leisure battery to protect the vehicle battery.
NOTE: See Sargent Electrical Services Ltd additional printed instructions for full technical specs on the EC155. The user instructions can be downloaded from
Sargent’s website: http://www.sargentltd.co.uk/html/power.html.
F8 – EC155 12v fuses
12v DC fuses on EC155 Power Supply Unit:
Fuse Colour
Wire Colour
15 Amps
Red / Yellow
10 Amps
5 Amps
Ignition Supplies (eg cooker)
Radio supply
10 Amps
Purple/ Black
Water pump
10 Amps
10 Amps
10 Amps
Yellow / White
12v Sockets / TV Amplifier
5 Amps
Brown / Yellow
Permanent Supply (Fridge electronics/
20 Amps
Brown / Green
Vehicle Battery
20 Amps
Brown / Blue
Leisure Battery
10 Amps
Alde boiler fan
15 Amps
Fridge vehicle feed/ Tracker vehicle feed
Front Lights
Ventilation Fans
Rear Lights
The following table shows details of the fuse(s) located at the Leisure battery:
Battery 1
20 Amps
Brown / Blue
Fuse remotely located near battery
Always carry plenty spare 12v blade fuses of each different rating (5A, 10A, 15A, 20A).
! WARNING When replacing fuses always replace a fuse with the correct value. NEVER replace with a higher value/ rating as this could damage the
wiring harness. If a replacement fuse ‘blows’ do not keep replacing the fuse as you could damage the wiring harness. Please investigate the fault
and contact your dealer.
F9 – 230v fuses
Residual Current Device (RCD) & Miniature Circuit Breakers (MCB’s):
The Residual Current Device (RCD) is provided to protect the user from lethal electric
shock. The RCD will turn off (trip) if the current flowing in the live conductor does not fully
return down the neutral conductor, i.e. some current is passing through a person down to
earth or through a faulty appliance.
To ensure the RCD is working correctly, the test button should be operated each time the
vehicle is connected to the mains supply (see 230v mains hook up procedure instructions).
The Miniature Circuit Breakers (MCB’s) operate in a similar way to traditional fuses and
are provided to protect the wiring installation from overload or short circuit. If an overload
occurs the MCB will switch off the supply. If this occurs you should investigate the cause
of the fault before switching the MCB back on.
The table below shows the rating and circuit allocation for the three MCB’s:
10 Amps
230v Sockets / Cooker supply
10 Amps
Boiler/ Air conditioning (if fitted) /
Extra 230v Sockets
6 Amps
Fridge / 12v Charger (internally
Wire Colour
Yellow (Fused spur assembly, from where yellow cable leads to boiler and blue cable to air
White for extra 230v sockets
Black (Fridge)
F10 – Electricity, troubleshooting
Digital control panel dead (panel shuts down when
leisure battery charge drops below 9v):
Check 20amp fuse adjacent to each leisure
battery, replace if blown.
Check 20amp fuses to PSU - fuse numbers
1 (Leisure Battery) and 2 (Vehicle Battery),
replace if blown.
Check whether system monitor light on
PSU is green. If it is orange, the PSU will
be limiting the 12v DC output to approx
12amps. Check whether battery thermister
correctly connected.
Remove leisure battery 12v fuse from the
PSU, then turn off the PSU on/ off charger
switch. This will power down & re-boot the
Replace leisure battery 12v fuse (ensuring
this is not blown), turn on charger, turn on
control panel and it should now respond.
If not, remove the surround to the control
panel and unscrew the control panel itself
(2 x Philips screws). If there is a 9v
battery fixed to the rear of the panel,
remove this battery. Then repeat the steps
Remove leisure battery fuse from PSU,
turn on charger and monitor whether ‘PSU
overheating’ readout appears. If not, this
could point to a short circuited cell in the
leisure battery(ies).
For further troubleshooting, contact your
Airstream dealer. They can check the
cooling fan is correctly connected inside
the PSU.
This indicates the leisure battery voltage is
low (11v or lower), check leisure battery
voltage @ control panel. Turn off some
lights and check charger is turned on.
Loose connection on 230v harness,
identify which sockets are not working,
then speak to your dealer.
No 230v supply:
Tripped circuit breakers on campsite
supply, as current drawn has exceeded
the available supply.
Orange mains 25m hook up lead not
connected, or site supply not turned on.
Check black plug on orange 230v supply
cable into bottom of PSU is pushed in
fully and squarely.
RCD or MCB’s on PSU turned OFF.
MCB3 tripping when boiler used with 2 electric
immersions, or when fan heating or high wattage
appliance plugged into 230v socket:
Blown fuse - check 12v fuse on your
towcar to the relevant circuit (EG left tail
lights). Replace if blown.
Damaged pin on 13 pin plug on Airstream
- examine all pins to check none bent or
Defective wiring to 13 pin plug on
Airstream - take apart and check wires
firmly connected into screw terminals, no
corrosion or damage.
Defective wiring to towcar electric socket
on car - take apart and check contacts for
corrosion, loose wires etc.
No road lights working:
Loose connection where 13core lead joins
main 12v harness inside Airstream –
speak to your Airstream dealer
Intermittent flashing to rear LED 6” oval tail lights:
Boiler or sockets incorrectly wired to
6amp breaker (rather than 10amp), speak
to your dealer.
Likely to be blown bulb, remove lens
cover and remove bulb to inspect filament
and confirm.
Certain circuit not working (EG all left tail lights),
possible causes:
Lights dimming, radio tripping when water pump
running, inverter making continuous noise or not
One or more 230v sockets not working:
Individual road light not working:
Follow normal procedure for 230v mains
hook up, including turning on green charger
switch on PSU, then turn control panel on.
Digital control panel corrupt or erratic function
(control panel software crash):
‘PSU overheating’ displayed on EC325 control
panel (indicates 12v DC output exceeding the
25amp maximum for the EC325):
Bulb failure monitoring system on some
high end 4x4 towcars, causes LED trailer
lights to flash on and off. Contact your
Airstream dealer.
F11 – Electricity, more information
The 230v electrical system within the Airstream is designed to run on a 230v
50hz AC supply. The three 230v circuit breakers are rated to 10, 10 & 6 amps,
making a total of 26 amps. However the input supply is limited to 16amps by
the connectors used on the mains hook up cable. In addition, if a hook up
adapter lead is used, this may reduce the rating further to the rating of the plug
used – 13amps in the UK.
Some continental European campsites still have 2 pin socket outlets, which
vary in type. Whilst it is possible to purchase an adaptor (French version
illustrated below), be careful to check that the 2 pin plug also has earth strips
or sockets, or your installation will not be properly earthed.
Mains supply
Check when booking into a campsite and on arrival, what the mains supply is to
the individual campsite supply pillar. This will be quoted in amps.
This will determine the current you can draw (without tripping circuit breakers on
the campsite supply) and may limit the 230v appliances you can use, at least
Whilst modern commercial campgrounds often quote a 16amp supply, the actual
supply available may be lower particularly at peak times in winter months, if the
campground is fully occupied and the demand for electricity is high.
Some older campsites may offer only 3-5 amps to each pitch.
! WARNING. If the site does not have a modern EN 60309-2 supply, ask
to see the electrical protection for the socket outlet and check with the
site operator that it is safe to use. Never use a site without an earthing
! WARNING. Always disconnect the towing electrics connector
between tow vehicle and Airstream, before connecting a mains supply
to the Airstream.
To connect to a 13 amp socket outlet at home, or to a generator with such a
socket fitted, you will need a mains hook up adaptor (photo below), these
can be purchased from your dealer.
Inspect the electricity bollard to check the type of socket outlet provided. This
should be earthed, meaning the plug has 3 pins. Many campsites in Europe are
now adopting the European standard for connectors (BS EN 60309-2, formerly
‘CEE 17’ or BS4343) which is a blue 3 pin connector, rated to 16 amps.
When plugging into the mains supply at home, check the rating of the circuit
breaker on the consumer unit, which supplies the socket into which you are
plugging the Airstream mains hook up cable.
This needs to be at least 13amps, the rating of the plug used for the hook up
F11 – Electricity, more information
Portable generators
If you are using a 230v AC generator, again the supply in amps will be limited
by the output of the generator.
In the UK, the neutral (blue) wire of mains 230v supply is zero voltage and
the live (brown) wire is 230v. To ensure light fittings etc. are not live when
switched off, the switch in any appliance socket or switch creates a break in
the live wire. The neutral wire remains permanently connected to the fitting.
For this reason, it is important that the neutral wire does not become live, a
situation referred to as ‘reverse polarity’.
For example the typical portable 2kW
generator, such as the Honda EU20
(pictured), has a 2000 watt output,
which is equivalent to approx 8.7amps
@ 230v (amps = watts/ volts).
Check for reverse polarity each time you connect to a 230v supply. The
EC325 PSU incorporates a ‘reverse polarity’ warning light, to make this easy.
Noise output from generators can be
considered a nuisance – speak to any
neighbours after letting the generator
run for several minutes to warm up, to
check that the noise is not intrusive.
Reverse polarity can be experienced on a continental campsite, even when
the site connector is to EN60309-2. It is possible to rectify the reverse
polarity. Your ‘on the road’ kit includes a reverse polarity lead (photo
below), in which the live and neutral wires have been crossed over.
Generators vary in quality, cheaper models tend to be noisier and provide less
stable power output. Sound output for the Honda EU20i is stated as 59dB at 7
meters with a full load.
Honda pioneered inverter technology; their ‘Inverter’ generators achieve smooth
surge free output (suitable for sensitive electronic products) by generating 12v
DC power, which is then passed through an inverter to produce 230v AC.
Two like Honda EU series generators can be linked in parallel to increase
available wattage through the generator outlets.
Secure the generator to guard against theft by chaining to a secure object such
as a tree, or vehicle chassis.
Generators are heavy, take care where you place this weight and allow for it in
your payload calculations.
! WARNING. Generators become hot with use, never leave a generator
unattended when young children are at play and take care where siting it –
for example long dry grass is a hazard.
! WARNING. Water & electricity are a potentially lethal combination. Do
not use a generator in wet weather unless it is covered so the exhaust
fumes can escape. Never use a generator in an awning, purchase a
generator cover.
If the reverse polarity light on the PSU illuminates, plug this reverse polarity
lead into the mains inlet socket of the Airstream, then plug the 25m hook up
cable into this. Then check the polarity warning light again on the PSU.
Or if you are plugging in using a 2 pin continental adaptor, unplug the 2 pin
plug, rotate through 180 degrees, plug in again and check the polarity
warning light again.
! CAUTION. If these steps do not rectify the reverse polarity situation,
disconnect from the mains and consult the site warden for advice.
NOTE: The reverse polarity light will illuminate when using some types of
generator, because some generators centre tap the earth connection making
both neutral and live conductors 110v above earth. This 110v difference
causes the neon polarity indicator to illuminate. In most cases it is still safe
to use the generator, but consult the generator handbook for more
F11 – Electricity, more information
Some of these like the battery charger, boiler and fridge will be standard
You can obtain 230v AC power by drawing current from the 12v system and
converting it to 230v AC using an inverter.
Others like air conditioning, TV’s and the microwave are optional equipment.
Airstream International models are pre-wired for an optional 150 watt output
inverter. This is sufficient for an LCD TV (which draws approx 65watts), or other
small appliances like a charger for mobile phone or laptop computer.
The inverter supplies the 230v socket nearest the principal TV. This socket will
supply 230v as normal when an external 230v supply is connected. When no
external 230v supply is available, turn on the inverter using the wall switch
provided. The same 230v socket will then provide inverted 230v power.
NOTE: Inverters are voltage sensitive, if the voltage to the inverter drops below
circa 11.9v it will start emitting a low voltage warning.
Another option for watching TV when no mains hook up is available, is to use a
TV which can operate off 12vDC.
Lastly you need to consider 230v appliances you may plug into 230v
sockets; like a hairdryer, kettle or electric fan heater.
* Domestic portable fan heaters, hair dryers and kettles are each often rated
at 2000watts. Lower wattage kettles are available (750watt), they take
longer to boil.
** The quoted wattage for microwave ovens is the OUTPUT or cooking
power. To calculate the approximate INPUT needed, double the output and
deduct 10%.
If you are camping on a site with only a 5 amp supply available:
This equates to 1150 watts (5 x 230v). You will need to monitor and
moderate use of 230v appliances so your total wattage being drawn at any
one time remains below 1150 watts.
Having established the likely supply available in amps into the Airstream, next
consider what the demand will be from 230v mains appliances fitted and being
used in the Airstream.
This will be sufficient for battery charging, fridge and TV operation; but you
will need to set the boiler to gas only operation and not use any high wattage
items like the microwave, air conditioning or plug in hair dryers etc.
The list below shows the output in watts and current consumption in amps for a
typical list of 230v appliances which may be fitted or connected:
Camping on a site without 230v supply
3 (max)
4 or 8
900 or 1800 (1 or
2 immersions)
TV (LCD type)
Fan heater
Plug in
Plug in
Plug in
800 output, 1440
2000 *
2000 *
2000 *
Battery charger
(within PSU)
Category of
The fridge should be set to gas operation, as well as the boiler.
Without a 230v supply, the battery charger will not operate. You will however
be able to operate the 12v systems from the 12v leisure battery.
You will need to moderate use of the halogen lights to reduce the amount of
current drawn from the 12v leisure battery and so prolong battery life.
Replacing halogen lights with LED fittings will reduce 12v consumption –
speak to your dealer.
F11 – Electricity, more information
Larger twin axle European Airstream models may be fitted with 2 x AGM
The Airstream has numerous appliances that use 12v DC power; this includes all
lights, water pump, extractor fans, 12v power sockets, TV antenna/ amplifier etc.
The 12v Fuse Description Chart earlier in this section lists all the 12v DC fed
appliances and the circuit each is fed by.
Power Converter
When a mains 230v supply is connected to the Airstream, a power converter
inside the Power Supply Unit in the Airstream powers the 12v leisure equipment
(as well as supplying the battery charger).
If you need to use the electrical system without a Leisure battery connected, first
remove the 20amp Leisure Battery Fuse from the PSU. This will prevent a short
if the ring terminals of the battery terminals touch each other, or the metal lining
of a battery box (when fitted). Then turn on the mains 230v RCD, MCB’s and the
charger ON/ OFF switch on top of the PSU, as normal.
NOTE: The Omnistor electric step on twin axle models will not operate unless a
leisure battery is connected.
All batteries will get warm during normal charging. If you detect excess heat
from a battery, speak to your dealer for advice.
! CAUTION. Inspect leisure batteries periodically to ensure the +’ve
and –‘ve terminals remain covered with the red and black plastic
terminal caps, which will prevent any metal objects coming into contact
with the terminals. Check the hold down brackets or straps securing
the battery to the floor remain firmly fixed down. Ensure the battery
fuse holder is accessible.
Vehicle battery
The vehicle battery in the tow car can also be used if the Airstream and tow
car are correctly connected electrically. The car power circuit and the earth
for it need to be correctly wired through to the Airstream, typically using
matching male and female 13pin sockets.
Leisure battery
This allows the Airstream to either draw 12v DC power from the vehicle
battery in the tow car, or to re-charge it.
The leisure battery on the Airstream is selected by default each time the digital
control panel is turned on.
! CAUTION. Use vehicle battery in tow car only as a temporary
measure if necessary, over-use may prevent the car starting.
The capacity of a 12v battery is expressed in Amp-hours (Ah).
Press the battery select button on the digital control panel, to select Vehicle
battery. The adjacent LED will illuminate when the vehicle battery is
selected. The vehicle battery will then be used as the power source and
charged by the charger and/ or solar panels (if fitted to the Airstream).
The typical leisure battery sold by caravan dealers for a standard caravan is a
lead acid battery of approx 60amp hour capacity, as it is relatively cheap and
small/ lightweight. This type of battery is not maintenance free, must be stored
in a compartment vented to the outside and offers limited performance.
Due to the quantity of 12v equipment fitted in the Airstream and the battery
position inside the habitable space, a superior quality sealed battery is required.
We recommend an AGM (Absorbed Glass Mat) deep cycle battery of the largest
amp hour capacity possible.
AGM batteries utilise thick plate technology and fixed electrolyte (rather than
fluid acid) contained in micro fibreglass matt. They are considered superior
giving more charging cycles, they have longer service life & are maintenance
free (do not require re-filling with acid). Being sealed, they do not need to be
located in a compartment vented to outside, but a venting tube can be added
through the floor.
Use the scroll buttons on the digital control panel to show the vehicle battery
voltage. Once the Airstream is connected to the car using the 13pin lead
and the vehicle battery has been selected on the digital control panel, the
vehicle battery voltage will be displayed, see example below for the EC325:
Vehicle Battery
13.3v (Good)
Voltage reading &
battery condition
description for the
vehicle battery
Less than 10.9 = (Poor)
10.9 to 11.8 = (Fair)
11.9 to 14.4 = (Good)
F11 – Electricity, more information
Understanding 12v battery use
As the charger is turned on, the battery current should rise to become a
positive figure. This shows current is now flowing into/ charging the battery.
Batteries will last longer if not left in a discharged state, or subjected to extreme
cold. Hence always take every opportunity to re-charge the battery.
When putting the Airstream into storage, ideally leave the Airstream plugged
into the 230v supply, keep the battery charger turned on and the heating set to
say 5 degrees to provide freezing protection.
Battery life is typically quoted by the number of cycles at a given depth of
discharge (DoD). For example an Optima deep cycle AGM battery should do
1000 cycles at 50% DoD (= approx 12v) and 300 cycles at 100% DoD (< 10.5v).
Conclusion – your battery will last 3 times as long if you re-charge it when the
voltage drops to say 12v, rather than 10.5v.
Hence, try and avoid discharging the battery below 11-12v. Regularly
monitor battery voltage using the digital control panel.
The EC325 control panel allows you to monitor battery current as well, which is
useful as it shows whether the battery is being charged, or discharged.
Once you have established positive current flowing in to the battery to recharge it, scroll to leisure battery voltage and monitor the voltage rising. 14
volts or above represents a fully charged battery.
Some items of equipment are permanently live, being supplied off circuit 3 of
the EC325 PSU, or circuit 8 of the EC155 PSU. The permanent live circuit
remains live, even when the control panel is turned off. These items of
equipment require continuous power and include the tracker, fridge
electronics, reversing camera. The boiler can also be wired to this circuit.
The collective current from these ‘permanent live’ items will discharge the
battery when the Airstream is in storage, plus it will naturally ‘self discharge’ a
small % of charge each day, unless some means of trickle charging the
battery is provided to compensate.
To prevent over discharge, the EC325 and EC155 systems incorporate a
battery protect circuit that warns and then disconnects the batteries when
they fall below the following conditions:
Check the calibration of battery current prior to periods of use:
Turn the digital control panel OFF & turn the charger OFF on the PSU.
Temporarily cover any solar panels mounted on the roof.
Use the scroll buttons to display battery current.
Press & hold the < Select button until the display says ‘calibrating’.
Repeat (press & hold the select button again) to save the setting.
Then turn on the digital control panel and some lights. The current being drawn
by items turned on will now show as a negative reading.
Battery Current
-20.2 Amps
Current (in Amps) being
drawn from or charged
into the selected battery.
Action after
cut off
Power is
turned off
Negative figure (-) =
current being drawn from
the selected battery!
This means 20 amps per hour are being drawn from the battery being used.
Your battery will be rapidly depleted..! Now turn half the lights off & you will see
the current being drawn from the battery reduces to say -10 amps. This shows
the effect of moderating use of 12v lights.
Now turn on the battery charger (top button on the PSU). The amount of current
the charger can put into the battery is limited by European Regulations to circa
cut off
selection is
from Vehicle
to Leisure
battery. *
This is an emergency cut off level to
protect the battery from severe damage.
You should not rely on this cut off level
during normal operation, but manage
your power consumption to a discharge
level of 10v.
This cut off only applies to power drawn
from the battery by the leisure equipment
that is controlled by the control panel
power switch; it will not protect the
battery from discharge by permanently
connected equipment.
This cut off level is designed to protect
the vehicle battery from over discharge.
The 10.9v level ensures there is
sufficient power in the battery to run the
vehicle electronics and start the vehicle.
This cut off only applies to power drawn
from the battery by the leisure
equipment; it will not protect the battery if
you leave the vehicle lights on.
* If the leisure battery is below 9v then a further warning will occur.
F11 – Electricity, more information
Replacing batteries
Battery charging
Batteries do have a finite life/ number of charge cycles. As they near the end of
their life, or if they have deteriorated due to being overly discharged, they will
lose charge capacity. Hence an 85Ah battery may only work as a 40Ah one.
Once a battery state of charge is below 10-10.5v, it will be largely depleted.
Always disconnect the 230v mains supply and turn the PSU charger switch to
the OFF (0) position before removing the battery.
! NOTE. If a satellite tracking system is connected, such as a Phantom Tracker,
telephone the control centre (for Phantom in the UK: + 44 845 458 0888) before
and after disconnecting the 12v leisure battery. You will need to quote the
Tracker device number.
A local battery dealer can do a discharge test to determine the remaining charge
The time taken to re-charge depends on the total Ah to be replenished and
the rate of charge. For example, if 2 x 75Ah batteries are largely depleted,
the total Ah required to replenish is twice 75Ah = 150Ah. At a re-charge rate
of 12 amps per hour (the maximum rate of charge of the mains battery
charger), the time required would be 150/12 = 12.5 hours approx.
Mains battery charging
The 230v battery charger built into the PSU is the fastest re-charging method.
The speed of re-charging varies, according to the output of the PSU fitted.
The power converter in the EC325 PSU has a maximum output of 325 watts,
approximately 25amps at 13.5v DC. This 25amps is split between the 12v
leisure equipment and charger, with the leisure load taking priority, as the
example below:
If your Airstream has 2 leisure batteries, both should be renewed at the same
time, so the type and their state of charge capacity remains the same.
See previous comments on leisure battery selection under the sub heading
‘Leisure battery’ earlier in this section.
! WARNING. Do not substitute the AGM batteries supplied with traditional
lead acid batteries. You should replace batteries on a like for like basis,
but always consult your Airstream dealer when replacing batteries, as
newer battery technology may be available.
! WARNING. When connecting the battery, ensure that the correct polarity
is observed; black is negative (-) and red is positive (+). Ensure the
terminal rings are securely fastened and the plastic caps positioned over
the terminals. If the battery is floor mounted, use the fixing clamps/ strap
provided and ensure the battery is securely fixed to the floor so it cannot
Leisure load
Available power for battery charging
So to maximise the rate of battery charging, limit the battery current being
drawn by lights and other leisure equipment loads to circa 12amps, i.e. don’t
turn all the ceiling lights on. This will allow the maximum allowable current
(circa 12amps) to be used for battery charging.
The EC325PSU disconnects the leisure battery from the leisure equipment
during re-charging. This allows the power converter to supply the maximum
allowable 13.5volts for the leisure equipment, but use higher voltages to recharge the battery.
This results in faster re-charging than previously possible, allows the recovery
of heavily discharged batteries and achieves a higher final charge level. It
also accurately controls the charging current, reducing the voltage to a trickle
as the battery becomes fully charged.
F11 – Electricity, more information
(Mains battery charging – cont)
Trickle charging using solar panels
! CAUTION. Higher voltages may be present at the battery. Do not use any
equipment connected directly to the battery when the EC325 charger is
operating. Failure to comply with this warning may lead to equipment
The EC325PSU incorporates a dual Solar Regulator. This allows the direct
connection of a 20 to 100W solar panel without the need for additional
components. The dual regulator charges both the leisure battery and vehicle
battery (when connected) simultaneously.
! CAUTION EXAMPLE. If a caravan mover device is fitted wired directly to
the battery, always disconnect the mains hook up lead from the outside of
the Airstream before operating the mover.
Most Airstream International floorplans are pre-wired for an optional roof
mounted solar panel, using a roof harness with plugs into the PSU via a
dedicated connector on the base of the PSU.
The EC325PSU is factory configured for lead acid batteries, which is correct for
AGM batteries typically supplied by your Airstream dealer.
The EC325 system incorporates a battery temperature sensor, which monitors
the battery ambient temperature to allow the charger to adjust the charging
current if the ambient temperature is very cold.
The EC155 PSU incorporates a fixed voltage battery charger/ power converter.
This supplies 13.8v DC, up to a maximum of 12 Amps (155 Watt).
Some International floorplans also have a solar panel hook up point, allowing
a remote panel positioned on the ground, or your car roof, to be connected.
This 12amps is split between the 12v leisure equipment and charger, with the
leisure load taking priority, as the example below:
What charging performance can be expected from a solar panel?
Leisure load
Available power for battery charging
Solar panels contribute to charging of the 12v system and help maintain
batteries at full charge (trickle charging), but will not recharge deeply
discharged batteries in an acceptable time.
The table below shows the maximum possible output in amps for any given
size of panel, assuming an output voltage of 13.5v:
As the leisure load again takes priority, turn off lights and other 12v equipment to
increase the available power for battery charging.
30W panel
Divide by 13.5V
= max output of 2.2 amps per hr
55W panel
Divide by 13.5V
= max output of 4 amps per hr
85W panel
Divide by 13.5V
= max output of 6.3 amps per hr
In practice, a panel mounted flat on the roof, rather than at an angle facing
the sun at 45degrees, will not be as efficient. Panels work best in sunshine,
but still produce some output in overcast and rainy conditions. Rigid
conventional solar panels remain the most cost effective.
F11 – Electricity, more information
Battery charging and 12v fridge operation whilst towing
The last leisure battery charging option is charging from the towcar whilst driving,
the power being generated by the towcar alternator.
The fridge in the Airstream can also be operated on 12v whilst driving.
The electrical connection between Airstream and towcar must be correct, so all
wires of the Airstream 13pin connection lead are connected to the correct wires
of the tow car. The best way to do this is to have matching male and female
13pin connectors fitted to both tow car and Airstream. See Section A6 for
detailed information on towing electrics and the 3 common types of 13pin plugs
found in Europe.
The important pins on the 13pin towing connector for battery charging and 12v
fridge operation are:
13 core
lead colour
Pin 9
battery +'ve
brown/ green
brown/ blue
current for
leisure battery,
when engine is
Earth for 9
white/ orange
white/ green
Pin 10
red/ yellow
brown/ red
Pin 11
Earth for 10
white/ black
Once you connect your towcar, you may however wish to reassure yourself
that the wiring on your towcar is correctly connected to the wiring on the
Airstream, to allow battery charging and fridge operation on 12v when
driving. To do this you need a plug in ammeter.
Before connecting the Airstream to your towcar using the 13pin lead, enter
the Airstream and switch off the control panel. Remove the leisure battery
fuse from the PSU, plug it into the blade holder of the in-line ammeter, then
plug the blade of the ammeter back into the leisure battery fuse position of
the PSU.
You will see a small current being drawn, now switch on the digital control
panel and a couple of lights. Remembering that the ammeter is directional,
look to see if you get a positive or negative reading. If you get a positive
reading, remove the ammeter and plug it in the other way round. You should
now have a negative reading (eg - 2A or whatever current is being drawn,
depending upon how many lights are on).
Pin No.
Pin 13
The battery charging and 12v fridge operation functions are both checked
during manufacture of the Airstream, using a test box with switches to
simulate car +’ve connection and car ignition.
Turn the fridge energy selection dial to 12v operation and the LED indicator
should be off.
Now hook up the 13pin lead to the car and start the engine.
The control panel in the Airstream should shut down, the EC325 digital
control panel will display ‘System disabled Engine started’. On models with
electric steps, an auto tracking satellite dish/ solar panel, the step/ dish/
panel should auto retract/ close – if correctly connected to the red/ yellow
cable of the Airstream harness.
Powers fridge
+'ve (12v
when driving)
Whilst someone revs the tow car engine, check the ammeter - you should
now have a positive current being shown, confirming that the leisure battery
is being charged.
white/ blue
The LED indicator for 12v fridge operation should now be illuminated.
For charging to occur, the engine of the towcar must be running (powering pin
10), then the current for charging flows down pin 9 into the power converter of
the PSU.
! NOTE. Not all car manufacturers use wiring of a good cross sectional area
to carry current from the car battery +’ve (which in turn is charged by the car
alternator) to the towing plug. Hence it is sensible to have this checked by
an auto-electrician (using thicker cable can improve charging).
Similarly, the fridge will only operate on 12v when the engine of the towcar is
actually running (key in the ignition is not sufficient), so pin 10 is powered.
Section G – Water
Overview – cold water & waste water systems
Normal operation
More information
Priming, draining, maintenance
G1 – Overview, water system with onboard water tank
European specification Airstream International & Safari models (with onboard fresh water tank):
G1 – Overview, water system without onboard water tank
European specification Airstream models without onboard freshwater tank – example Bambi 422:
G1 – Overview, waste water system
G2 – Water, normal operation
When water system is already filled/ commissioned (i.e. not drained down):
Models with onboard fresh water tank:
Fill Aquaroll (1), or other portable water container,
from the nearest suitable clean water supply and
place next to the water inlet socket of the Airstream.
Place Wastemaster (5) or other portable waste
water container adjacent to wastewater
compartment (6) of Airstream.
Use the 3 way water system switch (17) to select
which of 3 different functions you wish the pump
to perform:
Alternatively, if a mains water supply is available,
un-coil the mains water hose (2) and connect to the
Turn quarter turn catches to open hinged door (7) of
wastewater bellypan compartment.
NOTE: Using the mains water connection will
provide the best water pressure.
Insert the plug of the water socket & filter (3), or
mains water hose into the black water inlet socket
on the exterior of the Airstream.
Check that the plug is fully pushed in to the inlet
socket, then push down the lid/ cover to the inlet
socket (photos below), so the plug of the hose is
locked into the inlet socket. Place the filter into the
To operate the waste compartment light (8) on
International models, the control panel must be
turned ON (9), plus the LED external service light
(10) must also be on, switched from above the
galley sink. The 2 lights are on the same circuit.
Then turn the waste compartment light on using the
push switch on the fitting.
Fit female banjo coupling of wastewater hose (11)
over male coupling (12) of waste water piping in
waste water compartment. Pull clips (13) forward to
lock coupling.
Pull gate valve handle (14) to out (OPEN) position,
so waste water will drain into the Wastemaster,
when taps are run inside the Airstream.
Cold water operation
Enter the Airstream.
If you are using the mains water hose, now turn the
tap ON so the hose becomes pressurised.
If an onboard fresh water tank
is fitted, check the yellow
handle to the drain down point
(4) is in the closed (horizontal)
position – adjacent photo (the
tank may have been drained
down for travel).
Turn water pump ON at control panel by pressing
button with tap emblem (15) so adjacent LED stays
illuminated. The main on/ off switch on the panel
(9) must also be turned on.
The onboard tank incorporates a float switch (18)
which will shut off the pump when the onboard
tank (19) is full.
Monitor the onboard water tank level using the
EC325 control panel, press the scroll buttons until
the display reads out the fresh water level.
Once the float switch has activated to stop the
pump, move the 3 way switch back to the EXT or
INT setting.
EXT – middle position. In this position the
pump will draw water from the external
water source, when you open taps.
INT – top position. Select this to draw
water from the internal tank. The red LED
illuminates when the pump is running.
Models without onboard fresh water tank:
Open the cold tap to either galley or bathroom sink,
verify that the water pump (16) turns on and draws
water from external water source.
Wait until flow is steady at tap, then turn cold tap off.
The water pump should continue to run to build
pressure, then shut off. Repeat with hot tap.
FILL – bottom position. Select this to fill
the onboard water tank (45L) from the
external water source. The green LED
illuminates when the tank is filling.
NOTE: If the water pump is turned ON and the
water level in the onboard tank is below 25%, a
warning beep will sound & the LCD display will
flash. To cancel this, press the select (◄) button.
G3 – Water, equipment
Water piping is 12mm semi rigid plastic piping (red
for hot, blue for cold), connected by 12mm quick
connect push fit couplings.
An accumulator tank (photo below) is available
as an optional extra, to improve performance.
Both white and black fittings are used (photo
above), which should not be mixed (i.e. a black
fitting should not be pushed into a white fitting).
Any repairs required should be made with the same
piping and fittings.
The accumulator tank
maintains pressure in
the water system,
bringing 2 benefits.
Arrow on pump
label must point in
this direction
The first benefit is less
pump cycling (and
therefore less noise).
The second benefit is
TAPS better initial pressure
and flow rate when taps
are opened.
This accumulator tank can be added at any time,
ask your dealer for a quote.
The pump used on all models is the Whale Smartflo
pressure pump, flow rate 8L/min (2.2 US
gallons/min). This is a self priming diaphragm
pump with integral pressure switch.
Pump filter
The reciprocating action of pistons in a diaphragm
pump are sensitive to small particles of debris.
The 3 way switching system used on models with an
onboard water tank controls 2 electronic solenoid
valves. These 2 way and 3 way valves are mounted
on a board, together with the pump and filter (photo
below), all supplied by Whale pumps.
3 way
solenoid valve
Arrow on 2 way
Hence a filter is always provided to a diaphragm
solenoid must point pump. This should be periodically inspected and
in this direction
cleaned. Turn the pump off, remove the cover to
the filter (photo below), remove the gauze and
clear any debris.
2 way
solenoid valve
Filter on pump/ solenoid board
G3 – Water, equipment
Solenoid valve filters
The 2 way solenoid contains a small filter (2nd photo
below) on the inlet side. This can be inspected if
necessary by removing the solenoid from the board.
Before re-fitting the inner part of the inlet socket,
check the O ring is present as highlighted below.
The 45 litre onboard water tank and connections
to it are shown below.
fill hose
To drain
5 x level
draw off
Carbon filter
Inlet socket filter
The water inlet socket on the outside of the
Airstream contains another similar small filter. This
can be inspected as necessary by removing the
inner part of the inlet socket (use manual Philips
screwdriver only, or heads of soft stainless steel
screws will burr).
The hose assembly with plug & filter used to draw
water from an external water container has a screw
on carbon filter. This should be replaced after
filtering 3000 litres (approx 33 days of normal use).
Simply unscrew and fit a new filter. Order spare
filters from your dealer, or from the manufacturer:
The filter is inserted from the rear of the inner part of
the inlet socket (right photo below).
The float switch must be
installed so it can rise to
the vertical position
(photo). The centre of
the hole should be min
50mm from the top of
the tank.
The level sensors are inserted through 8mm
holes drilled in the side of the tank. When the
stainless steel screw is tightened, the rubber
sleeve expands to seal the hole.
Before installation
G4 – Water, more information
! CAUTION Any water supply or water system
can harbour germs/ bacteria. Whilst sanitising
of the water system is possible, we recommend
for your own safety that all occupants of the
Airstream drink bottled water only.
! CAUTION Hot water temperature can be high
from the hot tap, particularly if the boiler is
operated on gas and the extra warm water
function is selected. Take care to prevent
scalding when using taps and showers without
thermostatic mixers.
See Section I of this Manual for detailed instructions
on supply of hot water and heating from the Alde
Compact 3010 boiler.
On arrival at your campsite, first select the FILL
position on the 3 way switch to fill the onboard
tank (if fitted). Then re-fill the Aquaroll again and
select the EXT position to draw water from the
Aquaroll. When the Aquaroll is emptied, you can
then select the INT position to draw water from
the inboard tank, without interruption of supply
whilst the Aquaroll is re-filled.
Typical flow rate at any tap when drawing water
from the external Aquaroll, or onboard tank, will be 3
to 4 litres per minute.
Better flow rate can be obtained by connecting the
Aquasource mains water hook up hose to a mains
water tap, if one is nearby.
The 3 way switch in the Airstream should be in the
EXT - middle position (drawing water from the
external source). With the water pump turned ‘on’
at the main control panel, the flow rate should
increase to circa 5 litres/ min.
If the pump is turned off, or there is no electricity,
relying on mains water pressure alone would give a
flow rate of circa 2 litres per minute.
The Aquasource mains water hose has a pressure
inhibitor in the plug, which is set at the factory to
regulate pressure at maximum 1.2-1.5bar.
Always have the water pump turned on when
flushing the vacuum toilet – flushing dry without
water risks blockages.
Keep the lid to the water inlet socket in the down
(closed) position when not in use, to prevent the
entry of insects.
The hose can be pushed into the socket, see photo
below, when re-filling your Aquaroll, to prevent the
filter coming into contact with the ground.
Don’t forget to empty the portable Wastewater
tank. This has similar capacity to the Aquaroll, so
will need emptying each time you fill the Aquaroll.
The effect on noseweight of travelling with the
onboard water tank full will depend on the
position of the onboard tank, which varies – ask
your dealer for advice if you are in doubt.
Hence most users will connect to mains water when
available, using the mains water hose. This will
provide the best pressure and avoid the need to
keep filling water tanks.
However in winter months when there is a risk of
freezing, use of the mains water hose (which is not
insulated) is not recommended. Use the onboard
tank, or insulate your external Aquaroll.
! CAUTION When using the Aquasource mains
water hose, do not sleep or leave the Airstream
unattended without turning off the mains tap.
Note: the EC325 water tank level display only
shows the level in the onboard tank. To check
the level of water in an external Aquaroll, look into
the Aquaroll.
G5 - Water, priming/ draining/ maintenance
If the Airstream has not been used for several
months and particularly if it has not been heated,
you may like to ask your dealer to re-commission
the system. They can do an air pressure test before
re-filling with water.
For full instructions on winterising your Airstream,
see section D5 of this Manual. The text below
deals with the water system only.
O rings on male spigot of water inlet socket
Fill Aquaroll and connect to Airstream using socket
& filter, or connect mains water hose and turn tap
Open all taps until no water flow. In the case of
single lever taps, move the tap to midway between
hot and cold and lift to the open position, then leave
tap in open position.
Close both drain down points – cold water tank drain
down (4) near to onboard water tank and hot water
drain down adjacent to boiler (20). Yellow handle
should be in horizontal position.
Check and close hot & cold taps to all sinks, internal
shower and external shower.
Lift seat cushions to give visible views of the pump,
so you can hear it running and quickly see any
Select EXT position on 3 way water system switch
Press on/ off button (9) to turn on control panel and
then turn on water pump (15).
Open hot tap furthest from boiler and leave tap open
to release air from the boiler hot tank reservoir, as it
fills with cold water. When water flows steadily from
the hot tap, switch the same tap to cold to bleed air
from the cold water pipework and wait until water
flows steadily. Then turn the tap off. The pump will
continue running to build pressure, then shut off.
Then the system is filled and ready to use. Proceed
to fill the onboard water tank as normal (see
previous section “cold water operation”).
Turn off the water pump (15) at the control panel.
Check periodically that both O rings (there
are 2) on the male spigot of the mains
water inlet are present and undamaged.
Two O
Open all showers to ‘on’ position. Un-clip shower
heads to internal and external showers (including
pull out shower heads to wet baths, which should be
pulled out fully). Depress any hand spray levers
while holding down into the shower tray/ onto the
ground, until there is no further water flow.
Depress the WC foot pedal.
Open cold water drain down point – lift yellow lever
of cold water tank drain down, usually positioned
near to onboard water tank (if fitted).
Drain the domestic hot water tank in the Alde boiler.
Lift the yellow lever to the drain down point, which is
usually positioned close to the Alde boiler.
Select FILL position on 3 way water switch (17).
Press on/ off button to turn on electronic control
panel and then turn on the water pump (15).
Renew carbon filter
Accumulator tank pressure
Leave for 30 seconds, then turn 3 way switch to
EXT position and leave for another 30 seconds.
Access the waste water bellypan compartment.
Pull gate valve and leave in fully out (open) position,
to drain any water from waste water piping.
CAUTION! If water is allowed to freeze in the
system, serious damage to the water heater,
pipework and pump will occur.
Renew screw on carbon filter to plug &
filter hose assembly, after filtering 3000
litres (approx 33 days of normal use).
If an accumulator tank is fitted, check the
pressure periodically using a tyre
pressure gauge. Add additional air as
required using manual or electric tyre
pump, to maintain the recommended
operating pressure of 19-20 psi.
Pump head replacement
Replace water pump head every 5 years.
Return water pump to your dealer to have
service kit fitted.
G6 - Water, priming/ draining/ maintenance
Pump not working:
Pump clicking on periodically:
Pump not turned on at control panel (15)
Turn on tap to activate pressure switch in
Check 10 amp blade fuse serving the water
pump, replace if blown.
Check that all taps are turned off and none
are dripping water. Check for signs of
leakage elsewhere - adjacent to the pump,
on the floor, or under the Airstream.
Connected to:
Pump white wire
Pump red wire
Pump black wire
3 way solenoid
3 way solenoid
2 way solenoid
2 way solenoid
Leaks from water pipe connections:
If the pump cycling continues and becomes
regular, despite a check for leaks and
cleaning of the filter, speak to your dealer.
The pump may need disassembling and
Pump not priming:
Check that plug of hose is fully engaged in
the inlet socket, with cover to the inlet socket
correctly pushed down to lock the plug of the
water hose in the inlet socket.
In addition, an accumulator tank could be
added which will maintain pressure in the
system once fitted and prevent cycling of the
The usual cause for the pump not being able
to build pressure and turn off is the cold
water supply has run out – check Aquaroll or
internal water tank and fill if empty.
If tanks are sufficiently full, check for taps left
on, or leaks in the system.
Check float switch. Drain down onboard
tank by opening drain down, until water
level is below the float switch. Remove
the float switch by pulling it out of the tank
wall. Clean if necessary.
With pump turned on and 3 way switch
set to FILL, lift float manually to verify if
pump shuts off. Re-fit float switch by
removing outer rubber seal, installing this
in tank side wall first, then push float
switch into this.
If no leaks can be found from the cold & hot
water piping, check and clean the filter
adjacent to the pump.
Pump not turning off:
Any slight drop in pressure in the water
system will often cause a pump to cycle on
and off for a few strokes. This can be
irritating, especially at night.
Check wiring to pump and solenoids is as
per the table below:
Pump not shutting off when filling onboard tank:
In the meantime, the pump can be turned off
at the control panel (15) to prevent it cycling,
for example at night, when taps or the WC
are not being used.
Access all connections and check the
semi rigid piping is fully pushed into the
push fit couplings.
Low flow:
Check carbon filter is suspended correctly
in the Aquaroll and is not suspended
upside down
Check 3 way switch is in the EXT or INT
position, it should not be in the FILL
position other than when filling the internal
Filters clogged and need clearing
Water dripping externally out of water inlet socket:
Likely cause is debris partially blocking
either the pump, or the 3 way solenoid
valve. Contact your dealer.
If the system is not drained down and
allowed to freeze in winter, freeze/ thaw
action can cause the semi rigid pipes to
partially push out of the push fit couplings,
causing leaks when the system is put
back into service.
Section H – Gas
Normal operation
Further information
Facts & maintenance
H1 – Gas, Overview
H2 – Gas, Normal operation
Remove the cover to the separate LPG (liquid
petroleum gas) compartment (1) externally on the
drawbar to the front of the Airstream:
Check gas level in cylinders. Some cylinders have
inbuilt level gauges, or transparent walls (BP
Gaslight) revealing the liquid level, or lift the bottle.
The regulator is mounted below the autochangeover, this regulates the gas pressure to a
uniform 30mbar with flow rate of 1.2kg/hr.
Turn off all gas operated equipment inside the
Airstream before opening cylinder valves.
If a Truma SecuMotion regulator is fitted, this also
monitors the pressure. An integrated gas flow
monitor will shut off the flow of gas if the pressure
falls below 27mbar (due to gas pipe break for
Open valves on both gas cylinders:
BP Gaslight cylinders have an adaptor (5) which
needs to be pushed down onto the top of the
cylinder. Then turn the black switch (6) a quarter
turn from the horizontal, to the vertical position.
After opening the
cylinder valves, slowly
press the green reset
button (9) on the
Secumotion regulator ,
then release slowly (3
To remove the LPG cover, unlock & turn the latch
on the top of the cover (2), then loosen the bungee
cords (3) holding the cover to each side of the
Then lift the cover up, tilt it forwards and lift it off.
Before re-fitting the cover, it helps to have the
winder handle of the jockey wheel facing forwards.
Use the control knob (7) on the Duo-comfort
automatic changeover to manually select which
cylinder will be operating and which will be held in
To re-fit the LPG cover, offer the cover up tilted
forwards, so the front of the LP cover fits over the L
bracket (4) fixed to the drawbar cover. Then push
the cover down and into place over the vertical
backrest which the regulator is fixed to.
Secure the cover by turning and locking the latch
(2), then fix the bungee cords – if present – to the
hooks on each side of the LPG cover.
! WARNING. Always check that the LPG cover
is secured, with the latch turned and locked
and the bungee cords fixed before travel.
If no pressure point is felt when the button is
pressed again, the regulator is ready for operation
(repeat procedure if necessary).
The manifold valve (10) is located inside the
Airstream, its position varies, ask your dealer.
The supply to each gas appliance can be turned on
or off independently by turning the red tap knobs;
vertical = open, horizontal = closed.
The mica window (8) indicates the status of the
cylinder that is being used/ selected: green = full,
red = empty. The valve will automatically switch
over when the pressure in the operating cylinder
falls below 0.5bar.
When a BBQ point is fitted (check externally) to the
Airstream, there will be a manifold with 4 (rather
than 3) taps. The 4 tap serving the BBQ point will
be the tap without a label fitted.
H3 – Gas, further information
The European Airstream gas installation is
designed to operate on either propane or butane
LPG at 30mbar.
Cylinders should be secured in the LPG
compartment using the straps provided (2 straps per
cylinder). The straps are vertically spaced to suit 57kg cylinders.
Your Airstream may be fitted with an external gas
BBQ point. This is for use with a gas barbeque
Butane has a higher calorific value, but it will not
change from liquid to gas below 0 degrees
centrigrade at atmospheric pressure. It is not
therefore suitable for winter use.
As the need for heating is greater in winter months,
propane is generally the customer’s preferred fuel.
The Airstream’s LPG compartment can
accommodate cylinders up to 7kg in size.
Cylinders can be exchangeable or refillable type.
Noseweight will increase as the cylinder size
increases, but this can be mitigated by using
cylinders of lighter weight construction.
Cylinder options will vary in different EU countries.
Examples of cylinders available in the UK:
5kg BP Gaslight - Because the 5kg BP Gaslight
propane cylinder is shorter, a rubber hose can be
used as it slopes downwards to the cylinder head.
This is necessary so that plasticisers in the rubber
do not get into the regulator.
The use of larger cylinders sited outside the LPG
compartment is not recommended. If you choose
to do this, the connecting high pressure hose should
not exceed 750mm.
! WARNING If using cylinders other than those
recommended, ensure these are adequately
supported and do not cause damage to other
fixtures and fittings located in the compartment.
Use only approved high pressure hoses to connect
the gas cylinders to the auto changeover.
The type of thread used for high pressure hoses
varies in different EU countries, consult your local
High pressure hoses sold are rubber (last 5 years),
or stainless steel (last 20 years).
If hoses are left not connected to a cylinder for any
extended period, the open end should be protected
against the entry of dirt or insects.
6kg Calorlite – The 6kg Calor lightweight propane
cylinder launched in 2008 is taller and whilst it can
be accommodated in the Airstream LPG
compartment, the hose will be nearly horizontal to
the cylinder head. It is recommended that this
cylinder be used with stainless steel hoses.
NOTE: Customers using Truma rubber hoses
connected to BP Gaslight cylinders containing
propane, will note the rubber hose is marked
‘butane only’. This is because the thread of the
butane hose is correct for the adapters that fit the
BP Gaslight bottles.
6kg Gaslow refillable cylinders – These are steel &
therefore heavier. The advantage is they can be
filled at an Autogas service station. Autogas in the
UK is propane, on the continent a small amount of
butane is added. A Gaslow installation requires a
filling kit to be fitted to the Airstream.
This is not cause for concern. Truma butane and
propane rubber hoses are identical being
manufactured using the same material, the only
difference is the threaded connection at the cylinder
valve end – male left hand thread for butane, female
left hand thread for propane.
Lift up the flap to the
BBQ inlet, unplug the
red plastic cap and
connect the BBQ in
accordance with the
BBQ manufacturer’s
To connect the BBQ, you will require a male spigot
that fits into the female fitting of the BBQ point.
Ask your dealer.
The BBQ point has an integral isolation valve,
which will only open when a pipe has been
connected. Do not apply force to this valve.
! WARNING If a gas BBQ point is fitted
externally, always position the BBQ in the open
air. Do not use a gas BBQ under or in an
H4 – Gas, facts & maintenance
LPG is not poisonous. Bi-products are harmless.
If you smell gas or suspect a leak and it is safe to do
so, turn off the gas appliances and turn off the
valves on the cylinders. Evacuate the Airstream
and ventilate the interior. See professional advice
as to the cause of the leak.
Regularly check flexible gas hose joints and
connections for tightness.
LPG has been given a smell by the manufacturers
in order to identify leaks. LPG is heavier than air
and therefore sinks to the lowest point.
There is a danger if all air and oxygen are
excluded. Gas drop holes & low level ventilation
holes must be kept clear at all times.
! WARNING Never use a naked flame to check
an appliance for leaks.
A gas engineer with experience of LPG installations
should confirm & correct the source of the leak and
check the system is sound before it is re-used.
The high and low level ventilation provided in the
Airstream complies with BSEN 721.
Vents should not be obstructed in any manner, as
this could lead to insufficient fresh air. In this case
the confined atmosphere becomes depleted of
oxygen which leads to the formulation of the highly
poisonous gas ‘carbon monoxide’. Carbon
Monoxide is odourless, colourless and tasteless
and will rapidly cause unconsciousness and death
with little or no warning prior to collapse. THERE
Ensure you have read the operating instructions for
each gas appliance, as supplied by the appliance
manufacturer, contained in your Owner’s Pack.
! CAUTION Regularly check that the low level
vents through the floor are unobstructed.
! WARNING Do not use independent portable
gas appliances inside the Airstream.
These vents consist of gas drop holes (11) near/
under gas appliances, plus 2 x 200sqcm vents
under the convectors to the front of the Airstream.
These are ducted above floor so they cannot be
obstructed, but check the plastic covers (12) below
floor to confirm they are clear and free from dust.
! WARNING Do not use misuse appliances, for
example do not use cookers as heaters.
Turn off gas appliances before travel, except those
heating appliances (such as the Alde 3010 boiler)
designed to function when the vehicle is in motion.
! WARNING Do not use appliances with a
different working pressure to 30mbar.
! WARNING Maintain adequate spacing of
combustible materials from sources of heat.
Inspect flexible high pressure hoses regularly for
deterioration and renew, as necessary, with
approved type, in any case no later than the
expiration date marked on the hoses.
Check the gasket/ O rings (13) are present to both
ends of the gas hoses each time the hoses are reconnected.
Use of a leak finder spray on these high pressure
hose joints is recommended to check for leaks
after each cylinder or hose replacement.
Annual service.
A gas engineer with experience of LPG
installations should check your Airstream gas
supply system once a year and issue a dated
certificate verifying its integrity.
This should include an air soundness test of the
piping to 150mbar and check of gas appliances in
accordance with the manufacturer’s instructions.
H5 – Gas, troubleshooting
No gas flow
Fridge not lighting on gas operation.
‘Gas out’ displayed on Alde boiler control panel.
Similar to the fridge.
Check there is liquid gas in one or both LP
Open valve on cylinder to be used.
The fridge orange LED indicator light for gas
operation flashes yellow intermittently. This usually
indicates air needs purging from the gas pipe to the
fridge, following changing a gas cylinder.
Turn auto changeover control knob towards
the cylinder to be used.
Turn the fridge off by turning the energy selector dial
to the top position (A).
If the regulator incorporates a green reset
button (left photo below) slowly press this,
then release slowly (3 seconds).
Repeat this procedure 3-4 times as necessary to
purge air from the gas line. Once the boiler ignites
on gas, you will feel heat coming from the wall flue
Check gas supply. Try lighting one of the cooker
gas rings, if they also will not light then investigate
at the LPG compartment. Check the gas cylinder
valves are turned on, one or more cylinders have
gas inside, the regulator test button has been
pressed. Then check that the manifold tap serving
the fridge is in the open (vertical) position.
If the regulator has a yellow tap fitted, turn
this so it points vertically down (right
photo above).
Check that the red tap knobs to the internal
manifold are in the open (vertical) position.
Turn on and attempt to ignite the gas
supply to one of the cooker gas rings, to
confirm that gas is flowing
First using the Alde control panel, set gas
operation to OFF - see top of page 23 of Alde
operating instructions. Then check the gas supply
– see paragraph above. Then set the Alde control
panel gas operation to on.
Then turn the fridge energy selector switch to gas
operation again. The fridge will attempt to ignite
again. Repeat the procedure of turning to off, then
to gas operation 3-4 times, to remove air from the
gas pipe. If after this the fridge will still not ignite on
gas, consult your dealer.
Section I – Heating & hot water
Overview – system layout
Control panels
Normal operation
Circulation pumps & bleeding
I1 – Heating overview – system layout
Typical European specification Airstream heating system layout:
through floor
Drain down point
for glycol/ water
heating system
I2 – Boiler
The Alde Compact 3010 boiler consists of three eccentrically fitted cylinders – heat exchanger, water
jacket for the heating system and outermost, water jacket for hot water:
All European specification Airstreams are equipped
with the Alde 3010 Compact boiler, providing hydronic
(wet) central heating and hot water.
The Alde system has been integrated into each new
European Airstream floorplan from the outset.
First the number and type of convectors is planned
carefully to ensure maximum heat output and even
heat distribution. Special curved and flattened
convectors were developed for the Airstream shell.
Next the joinery is designed in detail, to provide
maximum air circulation to the network of convectors
and pipes in the backs of cabinets and seats etc.
The fact the joinery is designed to suit the Alde
system, rather than visa versa, is key to end
Cold chamber testing was used to identify areas for
improvement, before production commenced. In final
testing Airstream achieved the toughest grade, Level
3 for heat up performance. Level 3 requires that with
an external temperature of -15, the vehicle must go
from -15 to +20 in less than 4 hours.
Benefits of the Alde system include even heat
distribution, maximum efficiency, silent operation and
minimal circulation of dust and allergens. Maximum
comfort for mobile living.
For more information, ask your Airstream dealer for a
copy of Alde’s DVD presentation:
I3 – Control panels
A choice of control panels is available for use with the Alde Compact 3010:
This is the control panel normally fitted.
For 2010, this touch screen panel has been designed to be more intuitive.
It will be interchangeable with the digital control panel.
12v pump
On/ Off
The touch screen control panel can be purchased as an optional extra from
your Airstream dealer for retro-fitting to an existing unit, or specified for new
units at the date of purchase.
Refer to Alde’s Operating Instructions for detailed instructions on operation of
the control panel functions.
This digital control panel incorporates an electronic thermostat.
Alde will release instructions for this panel when it is available.
I4 – Heating, normal operation
Check fluid level in expansion tank (1). This
should be at least 10mm above the minimum mark
when cold. See later instructions in this section for
adding more heating system fluid if necessary.
Check status of Alde control panel (2). If there is
no display, turn the electronic control panel ON.
NOTE: Electric and gas operation can be selected at
the same time. The boiler will prioritise electric over
gas and only use gas, when necessary.
CAUTION! Do not turn the boiler on unless the
pipework/ convectors and inner water jacket for
the heating system is full of glycol/ water. Check
that the expansion tank contains water/ glycol (photo
Select the fuel type on the Alde control panel, that
you wish to use.
First program the electric operation to suit the
electricity supply available where you are camping
– 1 immersion will draw 4.5amps, 2 immersions will
draw 9amps.
On gas operation, you will hear the boiler
combustion fan come on, followed by the
spark noise of the burner igniting. On
electric operation you will hear the relays
click as the boiler is turned on and off.
With gas operation, go outside and listen
for noise of gas flowing at the LP
compartment. Then place your hand near
the boiler flue externally and check for
warm flue gases.
Listen to the noise from the expansion tank
(only applicable to installations using a 12v
circulation pump in the expansion tank). A
louder than normal gurgling noise indicates
the pump is only circulating the fluid inside
the expansion tank (rather than the whole
system), indicating there is an air lock in
the system. Follow later instructions in this
section for bleeding trapped air.
pump 12v
pump nut
All Alde 3010 Compact boilers fitted to European
specification Airstreams are supplied with 2 x 1kW
electric heating cartridges/ immersion elements,
giving a maximum output of 2kW on electric
Select gas operation if:
You are camping on a site without 230v
electric hook up, or limited supply (say 5A).
You want the boiler to heat up rapidly - heat
up time will be faster on gas, than electric
operation. The output on gas operation is
up to 5.5kw using propane, over 2.5 times
more than the maximum 2kw for electric
External temperature is near freezing, or
below. Electric only operation will maintain
a 15 - 20C differential between external
ambient and internal temperature. As
external temperature drops to freezing, gas
operation will be required to maintain a warm
internal temperature (say +20C).
Glycol/ water
mix in
expansion tank
Verify pipework is coming warm by
touching pipework at the front and rear of
the Airstream and by the boiler &
expansion tank.
Turn on a hot tap and verify water is
becoming warm.
Turn boiler ON at control panel.
Set the desired internal temperature to turn the
heating ON. NOTE: for heating to come on, the
desired internal temperature must be set to above
current internal temperature.
To force the boiler to ignite on gas operation, turn
the electric operation off.
Verify 230v electrical hook up emblem
shows on Alde control panel. Verify 12v
circulation pump symbol appears on the
control panel.
Monitor rising internal temperature on
digital control panel.
I4 – Heating, normal operation
See Section D4 of this Manual for advice on the
options you have when deciding how to store the
Airstream in winter months.
The outer water reservoir of the boiler stores the
domestic hot water (capacity 8.4 litres). This is filled
with cold water when priming the water system.
This outer hot water reservoir can be empty and the
heating system still used safely, so long as the
heating system has been filled with glycol/ water.
Some customers prefer a cooler internal
temperature at night.
The digital control panel allows an automatic
temperature change to be set, follow the Alde
Operating Instructions for accessing the ‘Automatic
Temperature Change’ function, in the lower menu
of the digital control panel:
Hot water will be supplied when this outer water
reservoir has been filled and the boiler is turned on.
To have hot water but no heating, turn the boiler ON,
then turn the heating OFF (by reducing the desired
internal temp. to below the current internal temp.).
WARNING! Hot water temperature can be high
from the hot tap, particularly if the boiler is
operated on gas and the extra warm water
function is selected. Take care to prevent
scalding when using taps/ showers without
thermostatic mixers.
The Alde 3010 boiler can be used when the
Airstream is being towed, but with the following
The user is responsible for checking that this
does not contravene any national laws in the
country of use.
To operate when the Airstream is
connected to the towcar, the 12v system in
the Airstream needs to be modified by your
dealer to provide a permanent live 12v
positive supply to the boiler. Otherwise the
Alde system parts needing 12v will not
operate once the car ignition is turned on.
The hot water temperature can be checked from the
digital control panel by accessing the lower menu and
checking the SH reading. See Alde’s Operating
Turning on the warm water function, accessed by the
tap emblem on the digital control panel, increases the
hot water temperature from 50 Celsius to 65 Celsius
for 30 minutes. See Alde’s Operating instructions for
full details. In our experience hot water is often quite
hot enough anyway, so use this function with care.
When the boiler is in continuous use supplying hot
water (if the Airstream is being lived in full time for
example), the hot water reservoir should be
emptied approximately once a month.
This is necessary to ensure that a new air cushion
is formed in the water heater. The air cushion is
essential for absorbing pressure surges in the
Lift to
See section F5 for the
full drain down
procedure. Locate the
drain down point with
yellow lift lever (photo
adjacent) closest to the
boiler. If you are
unsure of its position,
ask your dealer.
Switch off the water pump. Open all water taps –
this is necessary to ensure that air can enter the
hot water reservoir as water is emptied out – and
leave them open. Then open the hot water
reservoir drain down point, by raising the yellow
lever to the vertical position.
Check that all the water is emptied out (about 7-10
litres). Leave the yellow lever in the vertical (open)
position until the next time the water system if
! CAUTION. The hot water reservoir of the
boiler should always be drained of water when
there is a risk of frost and when the Airstream
is not in use. The warranty does not cover
frost damage.
The boiler must not be operated on LPG
when re-fuelling at a petrol station.
I5 – Circulation pumps & bleeding
A multi speed 12v pump is available from early
2010. This is fitted to the boiler, rather than in the
expansion tank.
If areas of pipework/ convectors remain cold, this
indicates air is trapped somewhere in the system.
Follow the instructions below to bleed trapped air.
The multi speed 12v pump can be set up to 4 times
faster than the standard 12v pump, by turning up
the speed select dial on the pump (left photo
below). This makes it easier for customers to
bleed air from the system.
12v pump
First turn off the heating. Reduce the desired
internal temperature to below the current internal
temperature. The circulation pump will then stop and
fluids in the system will settle. This allows trapped
air to rise to the highest points of the system.
Open each bleed point in turn, until they start
discharging fluid, then close them.
Then turn the heating back on, to re-start the
circulation pump and leave it running for a while,
ideally overnight.
If the cold areas of the system still do not warm up,
try raising and lowering the front of the Airstream,
whilst opening the highest bleed point:
Stop the circulation pump. Lower the
front of the Airstream as much as
possible. Leave it in this position for a
few minutes to allow the air to travel
upwards in the system. Then open the
highest bleed point in the system. Leave
it open until it discharges glycol fluid.
Then raise the front of the Airstream as
much as possible and repeat the above
procedure. Then position the Airstream
horizontally and start the circulation
Identify the positions of bleed points (6) in the
system, ask your dealer if you are in doubt about their
location in your Airstream. Most floorplans contain 4
or more bleeder points.
230v pump
Some are concealed behind 75mm white caps in
seating or mattress backrests (left photo below).
Each bleed valve has a round finger turn dial (right
photo below), turn this anti-clockwise to open.
A new 230v pump is also available (right photo
above), which is more powerful than the 12v
pumps. It is lighter than previous 230v versions.
If the cold areas of pipework/ convector still do not
come warm, then contact your Airstream dealer.
The 230v pump can benefit people touring
(provided the site has 230v hook up), as the heat
up time is faster - internal temperature should get
to 20 degrees approx 20 minutes faster.
The 230v pump is recommended for customers
living full time in their units, or using them
intensively in winter. The more powerful 230v
circulation pump is better suited for continuous use
of the heating in winter months.
75mm cover
Bleed valve
If a heated towel rail is
provided in the
bathroom, this has a
small bleeder screw
point on the top rail, for
which a radiator key is
required (adjacent
Again the 230v pump helps bleed air out of the
system, which the 12v pump in the expansion tank
alone cannot do.
Both the above pumps can be retro fitted, ask your
dealer for a quote. In both cases, the standard
12v pump in the expansion tank should be
I6 – Heating, maintenance
After establishing that the system is now warm
throughout, check the level of fluid in the expansion
tank. The level will drop after bleeding, as air in the
network of pipes and convectors is replaced with
the glycol/ water.
Periodically the heating system fluid must be drained
down and replaced, as the Glycol looses its anti
corrosive and lubrication properties over time.
The fluid level should be at least 10mm above the
MIN mark when the system is cold.
To manually
add more fluid
if necessary,
first turn off
the circulation
Then unfasten
the circulation
pump nut (R)
and lift the
pump (S) out
of the tank.
The frequency of replacement depends on the type of
Glycol used:
standard blue Glycol – replace every 2nd year
Super Long Life Red Glycol (made by
Comma) – replace every 5 years
The standard dilution mix is 60% water and 40%
Glycol, which gives freezing protection to -25 Celsius.
If the heating system will be exposed to temperatures
below -25 Celsius, then the Glycol percentage should
be increased to 50/ 50. This will give protection to 36 Celsius. It is important the solution is well mixed.
Complete drain down and replacement of the heating
system fluid is best done by your dealer.
First, the dealer will
drain down the existing
heating system fluid, by
removing the brass plug
to the drain down point
below the floor (photo
Slowly pour
more fluid into
the tank.
The fluid should preferably be well mixed glycol/
tap water to a 50/50 dilution. Avoid using pure
glycol as this tends to not mix well/ sludge in the
system. It is better to use all water, than all glycol.
A well prepared owner will keep a ready to use 1
litre bottle of pre-mixed glycol/ water in the
Inspect the boiler's air inlet and exhaust
outlet hose. Check that the hoses are still
secured and undamaged, and that the
external flue is clear and free of obstruction.
TIP! Customers using the Airstream
intensively during winter months using only
the standard 12v circulation pump in the
expansion tank are strongly recommended to
purchase a spare 12v circulation pump.
Carrying a spare 12v circulation pump would allow
immediate replacement should the circulation
pump fail during periods of heavy use in freezing
weather, when it is under most strain.
Order the pump direct from your local Alde dealer
(UK: Alde UK on 00 44 1933 677765).
Then a Service Pump is used (photo top of next
column) which quickly both fills and bleeds the
system automatically.
I6 – Heating, troubleshooting
No display on Alde control panel:
Main electronic control panel not turned
Blown 12v fuse on Sargents PSU – see
12v charts in Electrical section of this
Blown fuse to Alde boiler – speak to your
Erratic function:
This can occur if buttons are pressed in
error on the control panel, changing settings.
Press the Store/ Reset button for 10-20
‘Gas out’ flashes on Alde control panel:
Set gas operation to OFF on Alde control
panel. Then try lighting cooker gas ring to
see if gas is being supplied to cooker.
Check the gas cylinder valves are turned
on, one or more cylinders have gas inside,
the regulator test button has been
pressed. Then check that the manifold
tap serving the boiler is in the open
(vertical) position.
Then set the Alde control panel gas
operation to ON. Repeat this procedure
3-4 times as necessary to purge air from
the gas line. Once the boiler ignites on
gas, you will feel heat coming from the
wall flue externally.
The control panel will be reset to the factory
settings (boiler OFF, Gas ON, Electricity at
1kW and heating set at 22 Celsius)
Areas of convector remain cold, load noise from
12v pump circulating in expansion tank:
Airlock in system, follow instructions
earlier in this section for bleeding trapped
Section J – Audio visual
Normal operation
TV/ FM antenna, directional
TV/ FM antenna, omni-directional
Other audio visual equipment
Satellite dish
Satellite receiver
Audio visual schematic
J1 – Audio visual, overview
Typical European specification Airstream audio visual equipment:
J1 – Audio visual, normal operation
This page is a checklist only. For detailed operating instructions on all the equipment mentioned below, see the subsequent pages of this section.
Directional antenna (532/ 534 and 684):
Raise TV antenna, adjust to suit direction
and polarity of nearest TV transmitter.
Omni-directional antenna (422):
No specific action required.
Turn AV switch (in cupboard by entrance
door) to position 3 (DVD) – 534 and 684 only.
Turn on TV(s) and select TV (rather than
AV) channel.
Auto-tune each TV to find the strongest
channels. The TV will scan first for digital
channels, then again for analogue channels.
To have terrestrial TV sound coming through
ceiling speakers:
Turn on DVD/CD and press source button
on DVD/ CD fascia until ‘AUX’ is displayed,
then press mode button if required so
‘REAR-IN’ is displayed.
Turn AV switch (in cupboard by entrance
door) to position 3 (DVD) – 534 and 684
Press & hold OFF button to turn DVD/ CD on.
Insert DVD. Player will automatically select
DVD playback mode.
(roof mounted Satellite dish – 684 only)
Press on/ off button on Satellite control
panel to raise roof mounted satellite dish.
Turn on TV. 20” SONY TV requires 230v to
operate, but 12v DC-230v AC inverter can be
fitted. Or choose a TV which can operate off
12V DC, like the Avtex.
Press Sat button if required to select the
desired satellite (Astra 28 for UK viewers).
Wait for dish to find satellite, at which
point ‘SAT’ will show on satellite control
panel display.
Turn AV switch (in cupboard by entrance
door) to position 1 (SAT).
Select AV channel on TV which the scart lead
behind the TV is plugged in to (usually AV1).
To have sound coming through the ceiling
speakers, turn on DVD/CD and press
source button on DVD/ CD fascia until
‘AUX’ is displayed, then press mode
button if required so ‘AUX-rear’ is
displayed. Alter volume using the DVD/
CD remote control (not the TV remote
Turn on TV1, select AV channel on TV
which the scart lead behind the TV is
plugged in to (usually AV1).
Turn on Satellite receiver (top right button
on receiver remote control) so LED on
player is green. Change channel using
SKY remote control.
Turn on TV2 (if fitted).
Satellite signal is delivered to TV2 via coaxial cable, auto-tune TV2 if required to
find channel delivering satellite image.
Additional requirement for ‘07/08 models only:
If TV1 will not display the DVD playback,
access the scart switch to the rear of TV1.
Move the small switch on the bottom of the
scart plug connected to the rear of TV1 to the
other position.
Additional requirement for 2007/08 models
Turn AV switch (in cupboard by entrance
door) to position 2 (MP3) – 534 and 684 only.
Access scart switch to rear of TV1. It has a
small switch on the bottom of the scart plug
connected to the rear of the TV. This switch
has to be pushed over for sound to pass
from TV1 up to the DVD/CD unit. NOTE:
You will need to move this switch back to the
other position to watch a DVD – or no picture
will be displayed.
Connect portable player to 3 way AV plate set
into front shelf of Airstream, under front
Turn on DVD/CD and press source button on
DVD/ CD fascia until ‘AUX’ is displayed, then
press mode button if required so ‘AUX-rear’ is
To view images, turn on TV and select AV
channel on TV which the scart lead behind
the TV is plugged in to (usually AV1).
For troubleshooting, see the last pages of this
J3 – TV/ FM antenna, directional
STATUS 530/10 digital/ analogue directional TV & FM antenna
(use: all International models)
On arrival, establish the approximate position of the nearest transmitter and
whether the signals are horizontally or vertically polarised (some TV
broadcasting stations transmit in the horizontal plane, others in the vertical
plane). Ask the site operator or check other antennas in the vicinity.
Red LED lights,
when power ON
Loosen the mast locking collar and wall bracket lock nut as necessary,
to enable the mast to be raised.
Turn the mast to direct the antenna towards the nearest TV transmitter.
The red spot on the bottom of the mast indicates the front of the
Rotate the winder handle anti-clockwise to cant the antenna - to alter the
antenna orientation from horizontal to vertical, if signals are vertically
Turn on TV(s) and auto-tune to find the strongest channels. Re-tuning
may be necessary at all new camping locations. You may need to adjust
the mast direction to achieve the best picture quality.
Re-tighten the mast locking collar and wall bracket lock nut to secure
mast in extended position.
Gain Control Switch
Prior to travel, turn the winder handle clockwise to ensure the antenna is back
in the horizontal position. Then lower the mast. Turn the mast as necessary
so that the red spot on the bottom of the mast points to the rear of the
CAUTION! Do not travel:
With the antenna raised
With the antenna angled vertically
With the telescopic aerials extended
The gain control switch on the Status power pack should be set to the normal
‘NML’ position for general use. The Low setting may be used when situated
close to TV transmitters where strong signals may be affecting the quality of
the picture.
You DO NOT need to extend the telescopic aerials for FM radio
You DO need to extend the telescopic aerials to receive VHF television
reception (in continental Europe). NOTE: VHF TV transmissions are
ONLY horizontally polarised.
To extend the telescopic aerials, you need to safely access the TV antenna on
the roof of the Airstream. If using portable steps, get another person to hold
the steps before you climb them. The TV antenna dome will need to be in the
fully lowered position. Pull out the aerial on the outboard side of the antenna,
then rotate the antenna to access and pull out the 2nd aerial.
CAUTION! Do not cant the antenna to the vertical position when the
telescopic aerials are extended, this risks damage of the aerials if they hit
the roof/ other roof level equipment.
J4 – TV/ FM antenna, omni-directional
J5 – Other audio visual equipment
STATUS 315 digital/ analogue omni-directional TV & FM antenna
(use: Bambi 422)
The AV switch (left photo below) controls the audio visual inputs to TV1.
Red LED lights,
when power ON
1 = SAT
2 = MP3
3 = DVD/
TV sound
Blue LED
= powered
Gain Control Switch
Floorplans with more than one internal TV viewing position have an
additional 12v TV amplifier (right photo above). The blue LED is
illuminated when the unit is powered.
No specific action is required when arriving on site, except to check from time to
time that the antenna is mounted level.
Turn on TV(s) and auto-tune to find the strongest channels.
necessary at all new camping locations.
The remote control eye (photo below) is fitted as part of the satellite system.
The satellite receiver is installed in a hidden location, so remote control eyes
are fitted to each TV to allow the satellite receiver remote control to operate.
Re-tuning may be
If the mounting angle needs adjustment, remove the antenna dome from the
mounting foot and turn the antenna dome upside down. Loosen the central both
with a screwdriver, adjust the adapter to the desired angle and then re-tighten
the central bolt.
Red LED =
For further information on both the Status 530/10 and Status 315, see the
manufacturer’s operating instructions, contained in your owner’s pack.
Manufacturer: Grade UK Limited, www.gradeuk.co.uk
J6 – Satellite dish
Satellite system wiring schematic:
Satellite TV offers 2 major advantages over terrestrial TV:
Only the 684 model is pre-wired for the Magicsat Easy 850 system, but it can
be fitted to all models subject to available roof space.
access to potentially many more TV channels
good TV reception via the satellite dish, in areas where terrestrial TV
reception via the TV/ FM antenna is poor.
To receive satellite TV, a dish and receiver are required. The receiver
decodes the signal and produce a picture on the TV(s).
5 amp
The Magicsat Easy 850, manufactured by Teleco, is a fully automatic satellite
tracking system, mounted on the roof of the Airstream.
Don’t open
adjacent roof light
fully when satellite
dish in use
10 core
motor cable
Satellite control panel:
CAUTION! Do not open any adjacent rooflights to more than the half
open position when the satellite dish is in use, or the dish may hit the
rooflight dome when the dish is rotating.
CAUTION! Lower the satellite dish in windy weather, as strong gusts of
wind may catch the dish and damage the motor.
CAUTION! Always check the dish is parked/ folded flat down against the
roof before travel.
For further information, refer to Teleco’s User Manual.
J7 – Satellite receiver
(Sky minibox)
Satellite receiver, typical connectivity:
Different countries will require different satellite receivers.
For UK customers, the Pace Javelin 1000 is a 12v SKY receiver of compact
dimensions, which enables the user to watch some channels, EG BBC1,
BBC2, BBC3 in the UK without a viewing card.
SKY viewing
card slot
To receive other channels, for example C4 and C5 in the UK, the user can
purchase a Freeview card for the receiver, available from a variety of retail
To receive further channels, for example the full package from SKY including
Sky sports/ movies etc., it is necessary to subscribe to SKY. Users who
already have a SKY subscription, can request a 2nd card for a 2nd receiver in
another bedroom.
Remote control
To turn the Sky minibox on using the remote control, press SKY on the remote
control. To turn the Sky minibox off, press the standby key.
Press SKY to
turn ON
Press standby
to turn OFF
For full instructions on use of the receiver and the remote control, refer to the
receiver manufacturer’s manual.
J8 – Audio visual, schematic
This example is for the Airstream 684:
J9 – Audio visual, maintenance
In a static installation at home or the office, a satellite receiver remains
permanently connected and is able to download software updates as they are
Turn off power using
rocker switch installed
into the yellow/ white
Do not remove 12v jack
from rear of receiver to
turn off power
When used in a mobile installation, in which the receiver will be switched off for
much of the time, the user may need to download a software update from time to
time. The instructions for doing this are given below:
The satellite dish needs to be raised and locked on to the relevant
satellite (Astra 28 in the UK).
Turn the TV on, select channel AV1 on the TV and select position 3 on
the AV switch, so the satellite receiver menu is displayed on the TV.
Turn off power to the satellite receiver. Do not remove the 12v power
jack plug from the back of the receiver, as this will short and blow the
fuse (Fuse 9 – EC325). To turn off the power easily, a rocker switch
needs to be installed in the yellow/ white (+’ve) supply of the 12v power
lead to the satellite receiver. If there is no rocker switch installed,
speak to your dealer. Turn the rocker switch to the ‘0’ position to turn
off the power.
Press and hold the back up button on top of the receiver.
Whilst keeping the back up button pressed, turn the power to the
satellite receiver back on (turn the rocker switch to the ‘1’ position).
Keep the back up button depressed until all 4 LED lights come on to the
front of the receiver, which will indicate the software download
procedure has started.
Back up
4 LED’s will
J10 – Audio visual, troubleshooting
During commissioning of the Airstream, the co-axial cables, connections and
amplifiers are checked by inputting a known good signal (from a satellite system)
into the ANT-IN socket of the Status amplifier and then verifying that a good
picture is displayed on each TV.
The remote control signal is picked up by a infra red receiver ‘eye’ positioned
on top of the TV, from where the signal passes down co-axial cable to the
satellite receiver located under the 2 drawer of the furniture unit nearest the
trailer entrance door.
If you experience problems in use, check the following before calling your dealer:
If pointing the SKY satellite remote control at the TV does not work, first
access the SKY receiver (684 - remove the 2nd drawer down of the unit near
the entrance door), so the Satellite receiver is visible. Try pointing the remote
directly at the satellite receiver, or pressing the on/ off button on the satellite
receiver itself.
Verify the red LED on the Status power pack amplifier is illuminated. If
not, check the power switch on the amplifier is turned ON. Check the
12v fuse on the Power Supply Unit (EC325 – Fuse 9, EC155 – Fuse 7).
Verify the Coaxial TV plugs are connected to the Status power pack, to
the rear of the TV(s) and to the co-axial socket on the wall adjacent to
the TV.
On SKY remote control, press or select as follows:
System Set Up
RF outlets (scroll until this option is shown)
Turn power on (use left and right arrows to turn on and off)
Is main electronic control panel for the Airstream turned on, so lights etc. are
Check fuses:
Remove top drawer from furniture unit nearest trailer entrance door to
access Teleco control box, which is fixed to the wall in the back of this
unit. Pull out the 5 amp fuse located in the bottom of this control box.
Check 3 fuse from left on EC325 Power Supply unit, labelled ‘03 – 5A
permanent supply’.
If there is no picture to TV2, auto-tune the TV to find the channel delivering the
satellite picture.
If this works, then follow the procedure below to re-program the satellite
receiver to accept the infra red signal down the co-axial cable.
Section K – Appliances - other
Smoke alarm
Air conditioner
K1 – Vacuum toilet, overview
K1 – Vacuum toilet, normal operation
Insert empty clean cassette (B) onto base station (C). When inserting the
cassette, lift the yellow locking latch (1) with one hand, then let it drop once the
cassette is fully in.
DO NOT place any non dissolving or solid objects into the toilet. For example
kitchen paper towels, cleaning wipes, facial tissues etc are slow dissolving/
highly absorbent and will block the pipework and can damage the system!
Turn on the power ON (2) at the main electronic digital control panel, then turn
on the toilet vacuum pump isolation switch (3), usually on the wall of the
bathroom or wardrobe – ask your dealer.
DO NOT use excessive quantities of toilet tissue as again, this will increase
the risk of blockages.
Once the power supply is switched on, the toilet vacuum pump will run for
approximately 1 minute to build the vacuum, during which time the yellow LED
light illuminates on the display panel (4). Once the pump has stopped running,
the green LED light illuminates (5) to indicate the toilet is ready for use.
Check water supply is connected (internal tank full, or external tank filled and
connected – 7) and water pump is turned on (8) at main electronic control panel.
DO NOT press the foot pedal whilst sitting on the toilet or if the seat lid is
DO NOT pour chemicals into the toilet bowl, or cassette, other than those
products specifically recommended (see next page) for the VT2500. Use of
chemicals risks deterioration of the silicone grease and rubber to the
numerous O ring seals, causing air leakage problems.
DO…… always flush with water. Dry flushing of faeces and toilet paper
will cause blockages. Should pumped water not be available for any
reason, use bottled water poured into the toilet bowl before flushing.
Lifting the toilet pedal (9) to allow a little water to flow into the bowl.
Only urine and human faeces liquid/ solid waste and quickly dissolving 2 layer
commercially available toilet paper, such as Thetford Aquasoft, should be put
into the bowl and flushed.
The toilet can only be flushed when the green LED light (5) is illuminated on the
display panel. Close the lid to the toilet bowl, then press the pedal on the left
side of the toilet to flush.
NOTE: The VT2500 toilet bowl (A) is designed for leisure use. New or
existing customers using their Airstream for the equivalent of 3 months
full time use or more per annum should consider upgrading the toilet
bowl to an all ceramic marine toilet bowl, ask your Airstream dealer.
Close the seat cover before flushing the toilet, this will reduce the noise.
The cassette capacity is 14 litres. Normally approximately 0.4L of water is
sufficient for each flush. Economizing on the amount of water and paper used
will extend the time interval between emptying the cassette, but do not flush
without water, as this risks blockages!
When using the toilet for the last time before going to sleep, let the vacuum
pump recharge the vacuum as normal, then turn off the toilet vacuum pump
isolation switch (3). If anyone uses the toilet in the night, the existing
vacuum will flush the bowl contents, but the vacuum pump will not come on
again, thus reducing disturbance to others nearby.
When the cassette is full (or has been removed), the red LED light (10) will
illuminate on the display panel.
To remove the cassette, raise the yellow locking latch (1) with one hand whilst
pushing in the cassette slightly with the other. Then pull out the cassette using
the carrying grip on top of the cassette.
Carry the cassette to the emptying location, usually the closest toilet connected
to mains drainage. Unscrew the cap to the cassette and tip contents into the
emptying receptacle.
When leaving the Airstream, turn the toilet vacuum pump isolation switch (3)
off. This will prevent the pump running if there is a loss of vacuum in the
system for any reason. Similarly, the water pump is best turned off.
Customers intending to camp in areas without a suitable toilet emptying
location nearby, can buy an additional cassette to double the storage capacity.
When screwing the cap to the cassette back on after emptying the cassette,
ensure the cap is screwed on tightly to create an air tight seal.
K1 – Vacuum toilet, cleaning & maintenance
Rinse the inside of the cassette thoroughly with fresh water each time it has
been emptied, to ensure all contents are removed. Otherwise a build up of toilet
paper/ debris can clog the tank full float inside the cassette.
Periodically remove the odour filter set into the bottom of the base station and
check that the two O ring seals are still covered lightly with silicone grease.
Plastic parts of the toilet (lid, seat and outer covering) should be cleaned using
water and a mild cleaning agent only.
The filter in the base station needs to be changed not less than every 3 years,
or more often if the toilet is in frequent use. The Dometic part number for the
filter is: 242 6001-14/1.
The inside of the toilet bowl is ceramic and should be cleaned monthly only with
the recommended Dometic Bowl and Seal Cleaner, as specified adjacent. This
cleans the toilet effectively, without damaging the ceramic liner or seals. Pour
the cleaner into the bowl with the ball valve closed and clean the ball valve when
closed with a toilet brush.
Then press the foot pedal to open the ball valve. Gently clean the underside of
the rubber sealing ring with a brush, so the interface between the sealing ring
and ball valve is clean. Then rinse with water.
O ring
If you live in a hard water area, use de-scaler periodically to prevent limescale
build up on the seal to the ball valve and sealing ring.
Periodically clean the points that transfer waste between the base station and
cassette. Push in and hold the outer spring to the waste discharge port shown
in the left photo below, to reveal the 2 O ring seals. Check that these are
undamaged. Remove any waste material, clean and apply silicone grease.
Push in the 2 sprung pistons to the cassette (right photo below), remove any
waste material, clean and lightly apply silicone grease.
Toilet paper
Use only quickly dissolving 2 ply/ layer toilet tissue
designed for toilets in caravan’s/ motorhomes and
boats, such as Thetford Aqua Soft.
This rapidly dissolving tissue contains less glue,
reducing the risk of pipework blockages and aiding
emptying of the cassette.
O ring
Bowl and seal cleaner
Dometic ‘Quality Care’ toilet bowl cleaner, 475ml bottle.
Apply without dilution, rinse bowl thoroughly with water after cleaning.
Available from your Airstream dealer, or Dometic.
Outer spring
to waste
discharge port
Silicone grease
Dow Corning "High Vacuum Grease", available from your Airstream Dealer.
K1 – Vacuum toilet, troubleshooting
If the vacuum pump will not shut off, or comes on intermittently, troubleshoot as
Cap screwed on firmly. Remove the WC cassette and check whether the screw
on cap (which you unscrew to empty the cassette) is firmly screwed on. If it was
loosely screwed on, then air would enter here and prevent the vacuum forming.
Place finger
over hole
Push in
red button
Cap O ring seal. Un-screw the cap to the cassette and check that the O ring
seal in the cap is undamaged. Apply silicone grease.
Then replace the cassette on the base station and turn the toilet vacuum pump
isolation switch (3) ON to re-charge the vacuum.
Toilet bowl
Seal between ball valve and sealing ring. Turn on the water pump (8) at the
main electronic control panel. Then lift the flush pedal to the toilet and fill the
toilet bowl to about 50mm/ 2" depth of water. If the sealing ring to the ball valve
is leaking air, then the water level will slowly drop. Clean the ball valve and
underside of the sealing ring of any small pieces of toilet paper, dirt or build up of
limescale. Try cleaning with limescale remover using an old tooth brush.
If the water level remains the same in the toilet bowl, but the pump will not shut
off, the next thing to do to troubleshoot the base station.
Base station
Turn the toilet vacuum pump isolation switch (3) on, so the pump runs. Then
remove the cassette.
Apply thin disposable type rubber gloves. Push in the outer spring to the waste
discharge port (see photo previous page), revealing 2 O ring seals. Check
these seals are clean and free of toilet paper/ detritus. Apply silicone grease.
The pump should start, then stop immediately. Remove your finger from the
hole in the underside of the small cylinder and you should feel the vacuum
released. If so, this points to a problem with the cassette. If the pump stops
and starts intermittently, this points to a problem with the pump, or piping.
To check whether the piping is the cause of air leakage, wear rubber gloves,
then take apart the WC piping at a joint as close to the toilet base station as
Put your hand over the open pipe connecting to the base station and feel
whether there is suction. Keep your hand there for a minute and see if the
vacuum builds and the pump shuts off. If it does, this would then point to a
leak in the piping between the base station and toilet bowl.
The piping has an O ring seal at every joint. It is possible that one of the O
ring seals is not seated correctly, sometimes they get pushed out of shape or
pushed down the pipe during install, or later maintenance (if the piping has
been taken apart to remove a blockage).
Then move to the left, to the smaller cylinder port which draws air from the
cassette. Place and hold a finger over the small hole in the underside of this
cylinder (left photo next column), then push in the red button towards the
bottom of the back part of the base station (right photo next column).
O ring seal
K1 – Vacuum toilet, trouble shooting & putting out of service
Check that the odour filter is correctly fitted and the 2 O ring seals are greased.
See photos on previous page under heading ‘Odour filter’.
If the Airstream is not going to be used for a period of time, especially in winter
months, proceed as follows:
Check that the ventilation hose from the odour filter is properly connected, clear
of obstruction and not kinked:
Turn on the toilet vacuum pump isolation switch (3), so the green LED
illuminates on the toilet display panel, indicating the toilet is ready for use.
Remove the cassette to reveal the
ventilation hose which is a clear
plastic pipe, passing from the odour
filter down through the floor.
Disconnect the ventilation hose from
the odour filter. Clean the end and
blow through to check if it is
unobstructed. Remove the hose
and/ or inspect the underside of the
Airstream as necessary to identify
any possible blockages.
Turn off the water pump (8) at the main electronic control panel.
Press the toilet pedal to flush the toilet, without allowing any water to enter.
Repeat the above step to flush a 2
They empty, rinse and clean the cassette. If the cassette is to be put back on
the base station and left in the Airstream, ensure it is completely empty of
fluid. Otherwise it can be stored inside in a heated space.
Turn off the toilet vacuum pump isolation switch (3).
Access the white screw on cap to the water inlet valve, under the toilet pedal.
Place a small container underneath to catch water.
Check connections to the printed circuit board are all securely fitted as shown in
the photos below.
Unscrew the white cap (a wrench may be required to loosen it) to let all water
drain from the toilet bowl, which may take several minutes. Then screw the
white cap back on again.
white cap
Allow all
water to
drain, then
screw cap
back on
white cap
K2 – Smoke alarm
A smoke alarm is a requirement in some European countries, so is fitted to some
(but not all units). For example, a smoke alarm is required in the UK.
The alarm should be dusted/ cleaned regularly with a damp cloth.
Test the smoke alarm before each trip/ not less than monthly or after the
Airstream has been in storage for a period.
When fitted, the smoke alarm used is of a type approved for use in leisure
Refer to the smoke alarm manufacturer’s instructions contained in your Owner’s
pack for full information on the use and features of the smoke alarm, if fitted.
To test the alarm, press the test button for at least 10 seconds. The alarm
signal is a penetrating rapidly pulsating signal.
Under the test button, there is a red control lamp which illuminates once a
minute. This shows that the battery is correctly connected.
If the alarm does not sound when testing, the battery must be replaced.
The battery last approximately one year.
Press to test
or set to
hush mode
About a month before the battery is completely flat, the alarm emits a short
signal once a minute. This is the signal that the battery needs replacing. The
alarm works normally during this time.
To remove the alarm from the ceiling, turn it anti-clockwise so it comes loose
from the ceiling mounting bracket.
Models with a hush feature allow nuisance alarms to be silenced, when local
conditions may cause false alarms. They operate as follows:
Remove the existing battery and fit the replacement battery (9volt battery such
as Duracall MN1604).
To stop a false alarm, press the button on the face of the unit (the same
as the test button). The alarm will go into the Hush mode for
approximately 10 minutes.
At the end of the 10 minute hush period, the alarm will automatically
reset itself. If smoke is still present, the alarm will sound again – the
button can be pressed again to allow further time for the smoke to clear.
While in the Hush mode, the alarm will still be in the detection mode but
the sensitivity is decreased. If the density of smoke increases, the unit
will automatically by-pass the hush mode and the alarm will sound.
After testing, the alarm will go into the Hush mode. The unit will
automatically switch to the detecting mode after 10 minutes.
Before re-fixing the alarm to the ceiling, clean the alarm carefully using a
vacuum cleaner with soft brush attachment.
Always test the alarm after changing the battery.
K3 - Refrigerator
European specification Airstreams are fitted with Dometic absorption
refrigerators, which use ammonia as a coolant. The refrigerator operates on
either 230v mains electricity, 12v DC electricity, or liquid gas (propane/ butane).
Refer to Section H5 of this manual for advice on troubleshooting fridge
operation on gas.
Refer to Dometic’s operating instructions contained in your Owner’s pack for full
explanation of the controls for different refrigerator models and for detailed
advice on all aspects of the operation of the refrigerator.
If the refrigerator is operated when travelling using gas, the precautions stated
by the legislation in the respective country must be taken (in conformity with
the European standard EN 732).
Do not use the refrigerator on gas operation in petrol stations.
The image below shows the controls for manual energy selection (MES) models.
Due to physical reasons, ignition faults could occur starting from an altitude
above sea level of approx. 1000m/ 3280 ft.
The refrigerator should only be operated using liquid gas (propane or butane),
do not use Autogas, town gas or natural gas.
If you store the Airstream at home, switch the refrigerator on at least 12 hours
before you depart, with the energy selector switch to 230v, so the refrigerator is
pre-cooled. Then place pre-cooled food and drink in the refrigerator when
packing to depart.
Switch the refrigerator on about 12 hours before filling it.
When possible, pre-cool items to be stored, i.e. store them in your
home refrigerator before placing them in the refrigerator in the
Allow foods that have been warmed up to cool before storing.
Store quickly perishable foods directly next to the cooling fins.
The refrigerator is not suitable for the proper storage of medications.
Set the fridge to the 12v energy option just before travel. The adjacent LED will
light green only once the car ignition is turned on, so long as the Airstream and
car are correctly electrically connected, so pin 10 of the 13pin connector is
powered when the car is running (see Section F11 of this manual for full details).
Frost builds up on the cooling fins when the fridge is in use. If the layer of
frost reaches 3mm thickness, the refrigerator should be switched off and
defrosted. Do not forcibly remove ice, or accelerate defrosting using heat.
NOTE! Powering the refrigerator on 12v DC from the towcar battery is suitable
only for maintaining the temperature of the refrigerator and its contents once it
has been refrigerated.
The freezer compartment is suitable for making ice cubes and for short-term
storage of frozen food. It is not suitable as a means of freezing foods.
! CAUTION. Shut and lock the refrigerator doors before travelling.
On arrival at the campsite, check the mains electricity supply available in amps.
If the supply is limited (5 amps or less), or there is no mains electricity available,
set the fridge to gas operation.
Otherwise, set the energy selector switch to 230v mains electricity.
Ice cubes are best frozen overnight. At night, the refrigerator has less work to
do and the unit has more reserves.
When ambient temperatures are lower than + 10 degrees centigrade, an even
regulation of freezer temperature cannot be guaranteed, if the refrigerator is
exposed to these temperatures for a long period of time. This can cause the
temperature in the freezer to rise and the stored goods to de-frost.
K3 - Refrigerator
Some models are equipped with frame heating around the freezer compartment.
If you will not be using the refrigerator for a period of time, for example if the
Airstream is in storage, carry out the following actions:
During summer months with high temperatures and humidity, water droplets may
form on the metal frame. To evaporate these droplets, switch on the frame
heating with switch (E). The LED (G) indicates that the frame heating is on.
The frame heating will draw 12v DC constantly @ 0.3amps.
(G) and turn off the frame heating if it is not required.
Remove all food
Switch off the refrigerator
Clean the refrigerator
Shut off the gas manifold tap serving the refrigerator
Leave the door(s) of the refrigerator ajar, using the ajar door closure
position of the refrigerator door lock.
Fit the winter covers to the external ventilation grilles.
Observe the LED
When washing the exterior of the Airstream, do not direct high pressure water at
the ventilation grilles, as this will cause water to enter the interior.
When the ambient external temperature falls below +8 centigrade, the optional
winter covers (photo below) should be fitted to the ventilation grilles. This
protects the fridge from excessively cold air.
Keep the refrigerator clean and defrost the refrigerator as often as is
Check periodically that the refrigerator door(s) close properly, or ice will form
in the refrigerator. Close with door with a piece of paper between the door
and body of the refrigerator. Pull at the piece of paper. If you feel resistance,
the door closes properly. Repeat on the other 3 sides of the refrigerator door.
In the event of leakage of ammonia (easily identifiable from the unpleasant
odour) switch off the appliance, open windows and contact your dealer.
The gas burner to the refrigerator must be cleaned at least once a year, this is
normally done during the annual service.
! WARNING Work on the gas, flue system and electrical components
must only be carried out by qualified service personnel.
K4 – Cooker, Spinflo Triplex mk3
The Triplex cooker has 3 x LPG
hotplate burners, plus a combined
oven and grill.
Before using the appliance for the
first time, remove all accessories and
packing in the grill and oven,
including any surface protection film,
i.e. plastic coating.
The temperature in the oven is controlled by a thermostatic gas tap and is
variable over the range 130°C to 240°C. Approximate temperatures for the
settings on the control knob are shown in the table below. The temperatures
indicated refer to the centre of the oven and at any particular setting the oven
will be hotter at the top and cooler towards the base. The variation between
top and centre, and centre to bottom is approximately equivalent to one gas
The control tap on this appliance
operates both the Grill and Oven
burners. To ensure safe operation it
is not possible to operate both
burners at the same time.
¼ - ½ 265-275ºF 130-135ºC Very cool
Fairly hot
Very hot
Very hot
The oven/ grille pan supplied with the appliance has a removable handle.
Always remove the handle when the pan is in use.
The oven shelf is fitted with a raised bar to prevent trays or dishes making
contact with the back of the oven.
Stewed fruit
Rich fruit cake
Baked custard
Victoria sandwich
Whisked sponges
Short crust pastry
Bread, scones
Puff pastry
Quick browning
The use of a gas cooking appliance results in the production of heat and
moisture in a room in which it is installed. Ensure that the kitchen area is well
ventilated - turn on mechanical ventilation (extractor hood or ceiling exhaust fan)
and during prolonged use, open a window to increase ventilation.
Glass lids may shatter when heated. Turn off the hotplate and allow it to cool
before closing the glass lid.
The grill MUST only be used with the door open.
The heat deflector below the fascia should be pulled out prior to lighting the grill.
Never adjust the heat deflector position without using hand protection – i.e. oven
DO read the user instructions carefully before using the appliance.
DO allow the oven to heat before using for the first time..
DO clean the appliance regularly.
DO remove spills as soon as they occur, clean with warm soapy water.
DO always use oven gloves when removing food shelves and trays
from the oven.
DO check that controls are in the off position when finished.
DO NOT allow children near the cooker when in use. Turn pan handles
away from the front so that they cannot be caught accidentally.
DO NOT allow fats or oils to build up in the oven trays or base.
DO NOT use abrasive cleaners or powders that will scratch the
surfaces of the appliance.
DO NOT under any circumstances use the oven as a space heater.
DO NOT put heavy objects onto open grill and oven doors.
Refer to Spinflo’s operating instructions contained in your Owner’s pack for
detailed advice on all aspects of the operation of the appliance.
K4 – Cooker, Spinflo Triplex mk3
Spinflo Triplex exploded parts drawing:
Handle to grill/ oven
pan, remove when
placing pan in oven/
under grille, or it will
Heat deflector,
pull out before
using grill
K5 – Tracker, overview
Phantom tracker system components:
0 = OFF
1 = ON
K5 – Tracker, information
A satellite tracking system allows tracking/ location of vehicles in the event of
Disconnecting the leisure battery for any reason will trigger the unit. Always
call the Phantom Control Centre before and after disconnecting or reconnecting the leisure battery or removing the 20amp leisure battery fuse(s),
to reduce the number of false alarms on your account.
The Phantom Tracking System is available to Airstream customers in the UK
and other European countries as optional equipment. It uses GPS technology
for positioning and GSM technology for communication.
The tracker is wired to the permanent live feed of the Airstream’s Power
Supply Unit, so it will receive power even when the Digital control panel is
turned off (7) when you leave the Airstream.
The standard entry level installation (Phantom Target) is triggered by the user –
if the vehicle is stolen, the user calls the Phantom monitoring station, who then
activate the tracker unit to check the location via the GPS antenna.
Every 6 weeks the Phantom monitoring station automatically checks
communication with the TCU. If no response is obtained it will try again 3
days later, then try again 4 days after that.
The superior Phantom Pro-active system is triggered by a motion sensor (or
alarm), which triggers the tracker unit if the vehicle is moved.
All European Airstreams have a GPS antenna (1) pre-installed in a discrete
location. When/ if you decide to have the tracker fitted, your Airstream dealer
installs the Tracking Control Unit (2), GSM antenna (3), motion sensor (4) and
motion sensor ON/ OFF switch (5). Ask your dealer to show you the location of
all the components after installation.
If no response is obtained to the 6 weekly scheduled test, for example due to
lack of power to the TCU (because the Airstream’s leisure battery is not
charged), this will trigger a text/ call to the customer. This is confirmed in
writing by e-mail or letter stating that the unit has failed its last scheduled test.
The customer is asked to check the unit and contact Phantom’s technical
You can choose either a 1 year subscription, or 5 year subscription for the
ongoing monitoring service.
Turn the motion sensor ON/ OFF switch (5) to the ON position when you leave
the Airstream unattended and want the Tracker to be ready to trigger.
Remember when hitching up and towing the Airstream away, to turn the motion
sensor ON/ OFF switch to the OFF position. 0 = OFF. 1 = ON.
The motion sensor ON/ OFF switch (5) arms and disarms the motion sensor
(4), not the whole Tracking Control Unit (2). In a worst case scenario if the
user forgets to switch the motion sensor on and returns to find their Airstream
missing, Phantom can still track the Airstream once alerted to the theft.
The sensitivity of the motion sensor can be adjusted by inserting a small
watch maker’s screwdriver into the hole in the motion sensor (8). Turn
clockwise to increase the sensitivity and anti-clockwise to decrease the
The Tracking Control Unit (2) is powered by the Leisure battery (6) in the
Airstream, which must therefore remain connected and adequately charged, or
the Phantom tracker will not operate. Whilst there is a small backup battery
within the TCU, this will only provide power for approx 24hrs.
When the Airstream is in storage, ensure the leisure battery voltage remains
adequate (not less than circa 9v). If a 230v mains supply is not available where
you are storing the Airstream, consider installing a solar panel to keep the leisure
battery adequately charged for the tracker to operate.
Test the sensitivity. Turn on the motion sensor ON/ OFF switch (5). Expose
the motion sensor. Ask someone to close the entrance door to the Airstream,
whilst you are watching the motion sensor. The small red LED (9) on the
motion sensor will illuminate when the motion sensor triggers.
Turn the sensitivity down so the entrance door can be closed without
triggering the motion sensor.
Then tow the Airstream a short distance to confirm that the tracker is still
sufficiently sensitive to be triggered by normal towing.
K5 – Tracker, information
Keep a note of the Phantom device number with you at all times. This is
recorded by the installation engineer on the Phantom Registration Certificate.
The Phantom system operates in mainland UK, Northern and Southern
Ireland, across Europe and into Asia, limited only by the mobile phone
You will need to quote this device number if you call the Phantom control centre.
Coverage is limited by the network of the telecom service provider that
Phantom use, which is generally Vodafone. If from time to time the Airstream
is in an area of poor mobile telecom signal strength, this will prevent/ affect
communication between the GSM antenna in the Airstream and the
monitoring station.
Make 3 phone calls:
Telephone the Police and report the theft. They will provide you with a
crime reference number or log number – usually numbers with that days
date as the final reference.
Telephone the Phantom 24 hour control centre on +44 (0)845 458 0888.
They will ask for both your device number and your crime reference.
The location procedure will then proceed and Phantom will liaise with the
Police to secure and recover the Airstream.
Telephone your insurance company to advise them of the theft and that
you have a Phantom tracker fitted.
Call the Phantom call centre to set up a 4 digit PIN on your account, so you can
respond to text alerts.
Similarly, if the Airstream is positioned within a building or enclosure that
prevents the GPS antenna seeing the satellite, the Phantom control centre will
not be able to give a current position (but will show a last recorded position).
Phantom request that UK customers inform the call centre before travelling in
Europe or outside the UK. There is no additional cost for this.
Phantom manage communication costs by setting a credit limit on each
number, beyond which the unit cannot pass. When customers travel abroad
the costs of communication increase and units may hit this limit sooner. By
informing Phantom before travelling abroad, customers allow Phantom to
manage their account to ensure the credit limit is not exceeded.
Text alerts are sent by the call centre, before a telephone call is made, alerting a
customer to movement of their Airstream.
Phantom don’t currently charge extra for their European coverage, they can
locate the vehicle, but don’t liaise specifically with the local police force. They
can provide the customer with accurate positions and assist where possible.
A fuller liaison service may be available as an add on option in the future.
If the customer replies by entering their 4 digit pin using their nominated mobile,
the alert is tagged as a false alarm and no follow up call is made.
Access your Phantom account on-line at www.phantom.uk.net, to update
your contact details, or renew your subscription.
24 hour call centre for tracking emergencies:
Refer to Phantom’s operating instructions and terms and conditions of use in
their literature contained in your Owner’s pack.
+ 44 (0)845 458 0888
Other technical or operational enquiries – call Phantom head office on:
+ 44 (0)8451 303 301
K6 – Air conditioner
When choosing an air conditioner, the exterior size and appearance of the roof
mounted models available from Dometic in Europe is very similar.
230v AC power is required to operate the air conditioner. Connect the mains
hook up cable to the Airstream and verify that the fused switch labeled ‘Aircon’
is on (labelled ‘8’ on schematic in Section F1 of this manual) so the LED is lit.
Refer to Dometic’s operating instructions contained in your Owner’s pack for full
explanation of the controls for different refrigerator models and for detailed
advice on all aspects of the operation of the refrigerator.
B2200. Turn on the air conditioner using the power button on the diffuser, so
the adjacent LED illuminates orange (standby mode). Then press the power
button on the remote control, the LED should turn green and the unit will start.
The models differ in their cooling capacity, size of heat strip incorporated & type
of internal diffuser. The usual models offered by Airstream dealers are:
B1500 S
Flush 1 way diffuser
2 way diffuser
Cooling capacity
Electrical draw (max)
Heating element
Press for
Press to
start unit
The B2200 diffuser incorporates 4 x LED lights, which are turned on my
pressing the ‘LIGHT’ button on the remote control.
Thus the main difference between the B1500 S and the B1600 is the latter has
the 2 way diffuser (right image below).
B1500. Press in the ON/ OFF switch on the diffuser, then press on the
Warm/Cold switch – the in position is for cooling.
Then adjust the desired temperature using the thermostat control on the
diffuser (B1500 S) or UP/ DOWN buttons on the remote control (B1600 and
B2200). The minimum temperature that can be set is 16 Celsius (B2200) or
18 Celsius (B1500 S).
All the models incorporate a heat strip, however this is of limited size (0.8kW
or 1.2kW) and will provide a degree of warming only (by comparison the Alde
heating provides up to 5.5kW).
B1500 S
Internal diffuser blows to front only,
flush with ceiling (better headroom)
B1600 & B2200
To operate the heat strip, select the head mode for the air conditioner, then
set the fan speed to the lowest speed. Setting the fan speed higher blows air
too quickly – before the heat strip is able to heat the air.
Internal diffuser blows front and/ or
rear, projects 50mm below ceiling
K6 – Air conditioner
B1500 S – pull down the front facing flap of the diffuser:
Periodically clean the air conditioner external housing and internal
diffuser with a damp cloth, with mild detergent to remove any stains.
Periodically clean the filters to the internal diffuser to prevent a build up
of dust. Refer to the larger illustrations for removing filters in Dometic’s
Operational Manual.
B2200 filter removal:
B2200 – loosen the centre knob, then slide the knob front or rear:
B1500 S filter removal:
DO read the user instructions carefully before using the appliance.
DO close doors and windows before turning on the air conditioner.
DO wait some minutes (at least 3) before attempting to turn the air
conditioner on, after turning it off, to prevent damage to the compressor.
DO NOT spray the air conditioner with water when cleaning the vehicle.
DO NOT put your hands or other objects into the openings.
Periodically inspect the condensate drain holes in the external housing
(below), to ensure these are clear of debris, so condensate water can
drip onto the roof of the Airstream.
drain holes
K7 – Mover, Reich MoveControl
A mover device uses 12v DC electric drive units clamped to the Airstream
chassis to drive the wheels of the Airstream, allowing the Airstream to be moved
by remote control when not coupled to the tow car.
The MoveControl Compact has the drive motors separate from the spindle
housing. The drive motors are positioned inboard of the chassis rails (left
image below).
This allows easier and potentially safer manoeuvring on small sites/
Customers not opting for the Motor Drive option, manually wind the spindles
on and off the tyres, using the 19mm hex bolt that projects out of the motor
drive housing.
The movers made by Reich are considered more suitable (than other makes of
mover) for the Airstream European products, because Reich offer systems with 4
drive units for twin axle trailers. This gives better performance for heavier twin
axle trailers, than having only 2 drive units.
For more convenience, choose the optional Motor Drive (right photo), which
uses additional motor(s) to automatically wind the spindles onto the tyres.
Single axle Airstreams use the MoveControl with 2 drive units. These can be
fitted either in front of, or behind the wheels.
hex bolt
12v drive
MoveControl Comfort
MoveControl Comfort Twin 4WD
Installation of a mover is best carried out by a technician experienced in
installation of Reich products. The installer is responsible for correct installation,
both mechanical and electrical.
NOTE: The mover electronics (the E-box) are connected directly to the leisure
battery of the Airstream by 10sqmm cables. If the Airstream has the EC325
Power Supply Unit fitted, the voltage at the battery terminals may be higher than
12v during charging, if the battery(ies) were deeply discharged.
As these higher voltages could damage the 12v motors of the mover, it is
important to disconnect the 230v supply from the Airstream before using the
A new variant, the MoveControl Compact combines the drive motor and
spindle engagement motor into one housing, fitted outboard of the chassis rail.
Note: The housing of the
compact version will sit
higher relative to the
This will require part of the
Airstream bellypan to be
cut away and may require
outriggers to be moved,
before the MoveControl
Compact can be fitted.
K7 – Mover, Reich MoveControl
NORMAL OPERATION, step by step
Refer to Reich’s operating instructions contained in your Owner’s pack for full
explanation of the controls and for detailed advice on the mover operation.
! CAUTION Inspect carefully for small stones trapped in the
tread of the tyres, particularly when parked on gravel surfaces.
Disconnect the mains 230v supply before using mover, by unplugging
the orange hook up lead from the side of the Airstream.
! CAUTION. Always un-plug the 230v mains supply lead from the
Airstream before using the mover device.
click to
turn ON
Use the forward/ back/ rotate buttons to move the Airstream.
Ensure you have visibility between the Airstream and objects it is
moving towards.
Press & hold
buttons to
Press &
hold to
Double click the red button on the remote control, which will illuminate
red when the remote control is activated.
Press & hold the upper pair of spindle control buttons (with the arrows
pointing forward). Keep the buttons depressed. The spindles will
move towards the tyres and stop once the correct pressure is reached.
One the spindles
are completely
engaged on the
tyre, the green
indicator should
be visible here
Disengage the Airstream’s handbrake.
! CAUTION Only disengage the handbrake once the mover
spindles are engaged on the tyres, or the Airstream will move if
parked on a slope.
Insert the red isolation switch key and turn to the ON position (vertical)
Check that the spindle drives are free of dirt, sand, gravel or other
debris. Remove any sharp edged stones from the tyres.
When you are finished moving the Airstream, apply the parking
handbrake, so the handbrake lever is in the vertical position.
Once the parking handbrake is applied, you can take the mover
spindles off the tyres. Wind them off manually, or press and hold the
lower pair of spindle control buttons until the spindles are fully
retracted. Then turn off the red isolation switch key.
! CAUTION. Before towing the Airstream, check that the mover
spindles are fully retracted, so the red indicator is not visible.
! CAUTION. The drive casing projects close to the edge of the
tyre. Be careful not to park too close to raised kerbs, if the drive
casing is hit this risks damage.
K7 – Mover, Reich MoveControl
If you experience radio interference, or the batteries of the remote control are
exhausted, you can connect the remote control and E-box with the cable. The
cable is contained in the Reich folder.
A synchronization procedure is sometimes required, after exchange of an
electronic part (for example a new remote control handset or E-box) or a
Open the battery compartment of the remote control to locate the cable plug in
point. The cable plug in point on the E-box is on the outside of the E-box
Proceed as follows and avoid pauses of more than 2 seconds:
If necessary turn OFF the remote control, press the red button once
so it is not illuminated.
Turn the mover red isolation switch ON.
The following checks should be carried out at least once a year and are best
undertaken by a technician during the Airstream’s annual service:
Press and hold the reset button on the E-box. On twin axle units
which have two E-boxes, press the reset button on the E-box with the
antenna (this is the Master, the 2nd is the Slave).
Remove mover drive casing
Clean all moving parts
Check threads at the spindles are free of obstruction and damage
Apply lubricant (silicone spray) to spindle threads and all moving parts
Inspect electrical cables and connections for damage. Secure any
loose cables.
Check all bolt connections fixing mover to chassis are sound and tight
Check tyre pressure
Check distance between spindles & tyres (this should be 15-20mm)
Supply new batteries to remote control
Turn the remote control ON, by double clicking on the red button.
Both this red button and the LED on the E-box should now be
If the mover is non responsive, check if the LED of the E-box is illuminated (see
adjacent photo), if it is this, this indicates that the overload protector has
Turn the remote control OFF, by pressing the red button once. The
red button on the remote control and the LED on the E-box should
now be turned off.
Carry out the following reset procedure:
Release the reset button on the E-box.
The MoveControl is equipped with electrical overload protection and
automatically switches off in the case of overload.
Turn ON the remote control, by double clicking on the red button.
Press the reset button on the E-box, following which the LED on the Ebox should turn off.
Turn OFF the remote control, by pressing the red button once.
Section L – Awnings
Zipdee patio awning
L1 – Zipdee patio awning, opening
Follow the step by step instructions below and with a little practice, you will find it
quick and easy to single handedly erect and stow the Zipdee awning.
1. Open the travel latch. You can stand on
some portable steps..
5. Extend rafter arm. Lift the claw of the
rafter arm off the stud on the main arm bar.
Do not let go of the rafter arm tube assembly,
or it will drop onto the ground.
Roll the roller out slightly with one hand as you
lift the rafter arm and place the claw over the
shaft of the roller.
Or use the pull rod provided – insert the pull rod
into the travel latch loop and rotate to open.
Repeat at the other end.
The awning is now in the ‘half out’ position. Use this position if
there is some wind, or a risk of wind developing. In this position, the
main arm bars are protected being fully inside the main arm tubes.
2. Release the clamp wheels (if present, one at
each end). Turn the clamp wheel anti clockwise
and swing the wheel assembly toward the
centre of the trailer, to free the hardware.
6. Extend and lock rafter arm. Step out from
under the awning, so you are facing the
Airstream. Grasp the head casting at one end
and pull towards you to extend the awning.
When the roller is fully extended, lean back
(see photo) pulling on the rafter arm until the
ratchet stud engages (listen for click).
3. Unroll fabric. Insert the pull rod into the loop
of the centre strap and pull towards you, to unroll the awning.
Repeat at the other end.
The awning is now in the ‘run off’ position. Use this position after
washing the awning, or after rain before you stow the awning, to
allow water to run off.
7. Raise roller. Finally, raise the awning to
the desired height. Step back under the
awning, bend at the knee and with a
straightened arm place your hand on the
underside of the roller.
4. Walk to one end. Step under the awning,
fold the centre strap and tuck it into the loop.
This will stop the awning rolling back up as you
walk to one end.
With your other hand, release the snap stud
on the main arm, then straighten your knees
to stand up. Release the snap stud into one
of the holes in the main arm bar (up to 3 holes
of the main arm bar can be exposed).
Alternatively, place your hand on the back side
of the roller as you walk to one end.
Repeat at the other end.
L1 – Zipdee patio awning, closing
5. Rear clawbar clearance. As you close the
awning, watch that the claw of the rear rafter
arm does not touch and snag on the rear main
arm bar.
To close the awning, follow the instructions below.
1. Lower the roller.
Release the snap stud of the main arm and
lower the roller to its lowest position.
There is less clearance here, than between
the claw of the front rafter arm and front main
arm bar, due to the way the claw casting is
Repeat at the other end. You are now back to
the ‘run off’ position.
6. Fully close the roller. When all but the
last 150mm/ 6” of the awning fabric has been
rolled up, release the strap and let the roller
spring tension close the awning.
2. Release ratchet studs of rafter arms.
Place one hand on the outer tube of the rafter
arm close to the ratchet stud. With the other
hand, pull downward on the ratchet stud to
release it.
7. Lock wheel clamp.
Repeat at the other end. The awning will roll in.
You are now back to the ‘half out’ position.
Swing the clamp wheel assembly (is present)
toward the hardware and fit into place. Then
turn the clamp wheel clockwise to tighten.
3. Lower and store rafter arms.
TIP: If your awning does not have wheel
clamps, ask your Airstream dealer for Zipdee
‘Zip straps’, for strapping the rafter arm to the
main arm when travelling. Sold as a set of 2.
Lift the claw of the rafter arm off the roller shaft
and place the claw on the height adjustment
stud located on the inside of the main arm.
Repeat at the other end. As you do so, place
your hand on the back side of the roller and
walk to the middle of the awning.
8. Lock travel latch.
Insert the pull rod into the travel latch loop and
twist shut.
4. Half close the roller.
Un-roll the centre strap if it is rolled up. Hold
the end of the centre strap and move from left to
right as the awning rolls up, so the strap does
not all gather in the same place.
Your Airstream dealer will demonstrate the Zipdee awning opening and
closing procedure at the handover. If you need another demonstration
later, just ask!
L1 – Zipdee patio awning, maintenance
Please take precautions to prevent damage from occurring due to wind, rain or
Zipdee awning fabric is made of acrylic fibres which cannot rot or mildew. The
awning can be rolled up wet if necessary, but open it up to dry as soon as
If you are leaving the Airstream un-attended, or retiring for the night, close the
If for some reason you can’t close the awning fully, lower both ends of it – so the
awning is in the ‘run off’ position described in the previous pages. This will
create a sufficient slope for water run-off and the main arm bars (which can
bend) are fully retracted back into the main arm bar tubes. Water weighs 1kg
per litre and your awning was not designed to take the weight of water than
could accumulate.
Therefore, keep your awning as clean and dry as possible by hosing it down
frequently between seasonal washing.
On a monthly basis, loosen hardened dirt and dust with a dry medium bristle
brush, then thoroughly rinse top and bottom with a hose.
At the end of each trip, open the awning fully, both to ensure the fabric is
cleaned and dry before being rolled and stored (see fabric care instructions
below) and to clean and lubricate the telescopic arms.
Extend all telescopic arms as far as possible, then wipe off accumulated sand
and dirt that can clog and scratch the protective aluminium finish and hinder free
For a thorough cleaning to remove any stains, use Zipdee Washout Acrylic
Awning Cleaner which can be ordered via your Airstream dealer. Wash both
sides of the awning with the solution while scrubbing with a brush. Saturate
the fabric and leave the solution on for 15-20 minutes (keep the fabric
saturated by reapplying solution as needed). Rinse thoroughly. Repeat, if
Lubricate the main arm bars with Spray Silicone, available in cans from most
auto parts stores.
Zipdee awnings are manufactured in the USA from bright aluminium and
acrylic fabrics, the perfect choice to complement your Airstream travel trailer.
Tighten any loose bolts or screws that you notice, for example:
The acrylic fabric is synthetic and cannot support mildew or plant growth,
however mildew can find a home on any pollen, plant spores, grain dust or
other airborne plant material that can accumulate on the awning. If mildew
forms on these elements, it can leave a stain which can be unsightly and
difficult to remove.
Use only genuine Zip Dee replacement parts when repairs are needed.
Travel latch – if this becomes loose, loosen the holding screw, apply
locktite adhesive and re-tighten the holding screw.
Zipdee hardware varies on different models of Airstream. The hardware
shown on the next page is one example only, to show names of commonly
used parts. Check your hardware serial number and hardware code
number, you will find these on your front main arm bar tube. Copy them
in the space below.
Inspect the claws at the end of the rafter arms closely for any fractures in the
alloy castings.
Clean the aluminium parts not less than annually with a quality non abrasive
chrome or aluminium polish.
Check the fabric for punctures, small tears or stains. Contact your Airstream
dealer if your awning fabric is damaged and needs patching. Follow the fabric
care instructions.
Refer to Zipdee’s Owner’s manual contained in your Owner’s pack for fuller
explanations on the construction, use and maintenance of the awning.
L1 – Zipdee patio awning, hardware
arm bar
Main arm
tube assy
arm bar
Rafter arm
tube assy
Claw bar
M1 – Service record
Annual service carried out in accordance with
manufacturer’s recommendations
Annual service carried out in accordance with
manufacturer’s recommendations
Annual service carried out in accordance with
manufacturer’s recommendations
Annual service carried out in accordance with
manufacturer’s recommendations
Annual service carried out in accordance with
manufacturer’s recommendations
Annual service carried out in accordance with
manufacturer’s recommendations
M1 – Service record
Annual service carried out in accordance with
manufacturer’s recommendations
Annual service carried out in accordance with
manufacturer’s recommendations
Annual service carried out in accordance with
manufacturer’s recommendations
Annual service carried out in accordance with
manufacturer’s recommendations
Annual service carried out in accordance with
manufacturer’s recommendations
Annual service carried out in accordance with
manufacturer’s recommendations
M1 – Service record
Annual service carried out in accordance with
manufacturer’s recommendations
Annual service carried out in accordance with
manufacturer’s recommendations
Annual service carried out in accordance with
manufacturer’s recommendations
Annual service carried out in accordance with
manufacturer’s recommendations
Annual service carried out in accordance with
manufacturer’s recommendations
Annual service carried out in accordance with
manufacturer’s recommendations
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