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DH550C/DL550C
Dual Side Display
User Manual
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.
Copyright
Copyright 2014 BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Table of Contents
Table of Contents
Disclaimer.............................................................................. 2
Copyright............................................................................... 2
Important Safety Instructions ........................................... 4
Safety precautions and maintenance ........................................... 4
Package content ................................................................... 9
Overview........................................................................................ 12
Setting up the display ........................................................ 14
Tearing down the bottom housing........................................... 14
Placing the dual side display into the bottom housing ......... 15
Connecting the LVDS and 24V.................................................. 16
Reinstalling the bottom housing covers .................................. 17
Opening the user door for HDMI connector & AC switch
(power cord) ................................................................................. 18
Full size stand installation ........................................................... 19
Using the remote control........................................................... 21
OSD menu ..................................................................................... 22
Troubleshooting ................................................................. 26
Specifications....................................................................... 27
Product Dimensions.......................................................... 28
4 Important Safety Instructions
Important Safety Instructions
Safety precautions and maintenance
Use of control, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.
Read and follow these instructions when connecting and using your display:
Operation:
• Keep the display out of direct sunlight and away from stoves or any other heat sources.
• Remove any object that could fall into ventilation holes of power box or prevent proper cooling of the display’s electronics.
• Don’t block the ventilation holes on the power box.
• When positioning the display, make sure the power plug and outlet are easily accessible.
• When turning off the display by detaching the power cord, wait 6 seconds before reattaching the power cord for normal operation.
• Ensure the use of an approved power cord provided by BenQ at all times. If your power cord is missing, please contact your local service center.
• Don’t subject the display to severe vibration or high impact conditions during operation.
• Don’t knock or drop the display during operation or transportation.
• Provide an earthing connection before the mains plug is connected to the mains. And, when disconnecting the earthing connection, be sure to disconnect after pulling out the mains plug from the mains.
Maintenance:
• To protect your display from possible damage, do not put excessive pressure on the display.
• Unplug the display if you are not going to use it for an extensive period of time.
• Unplug the display if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your display.
• To avoid the risk of shock or permanent damage to the set, do not expose the display to dust, rain, water or an excessively moist environment.
• If your display becomes wet, wipe it with dry cloth as soon as possible.
• If a foreign substance or water gets in your display, turn the power off immediately and disconnect the power cord. Then remove the foreign substance or water.
• Don’t store or use the display in locations exposed to heat, direct sunlight or extreme cold.
Important Safety Instructions 5
Read and follow these instructions when connecting and using your display:
• Unplug the display if you are not going to use it for an extensive period of time.
• Unplug the display if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use alcohol, solvents or ammonia-based liquids.
• Keep the display out of direct sunlight and away from stoves or any other heat sources.
• Remove any object that could fall into the vents or prevent proper cooling of the display’s electronics.
• Don’t block the ventilation holes on the power box.
• Keep the display dry. To avoid electric shock or permanent damage, do not expose it to rain or excessive moisture.
• When turning off the display by detaching the power cable or DC power cord, wait for
6 seconds before re-attaching the power cable or DC power cord for normal operation.
• When positioning the display, make sure the power plug and outlet are easily accessible.
• Consult a service technician if the display does not operate normally after having followed the instructions in this manual.
6 Important Safety Instructions
Usage
Remote controller precautions:
• Power function of the remote controller works only when pointing to the front side of the display; the other functions work at either side.
Front Side (450 nits) Back Side(700 nits)
There is a user door at the front side.
Power connection to the device:
• The display shall be installed nearby the socketes for easy access to the power.
Important Safety Instructions
IPC (Industrial PC) installation:
• This display (DH550C/DL550C) contains a plate metal to be attached to your IPC.
• The relative position of the screw holes is shown below. You can choose proper screw holes to apply.
• The dimension of IPC space: 270*181*26.5mm
7 screws (M3x6.5mm)
Please put the IPC I/O interface down.
1. Tear down the IPC fixed sheet metal first.
8 Important Safety Instructions
2. Set & fix the IPC &
Reinstall the IPC fixed sheet metal with 4 screws
(M3x6.5mm).
3. Set & fix the IPC
(Don’t need reinstall the IPC fixed sheet metal.) with 4 screws
(M3x6.5mm).
Package content
Package content
Unpacking
• This product is packed in a carton together with the standard accessories.
• Due to the size and weight of this display, it is recommended to move it with at least two people.
• After opening the carton, ensure that the contents are complete and in good condition.
9
Package 1
10 Package content
Package 2
Packing list
Package content 11
Dual side display x1
Remote controller x1
(Battery : CR 2025 3V)
Bottom housing x1 Power cord x1 Key x1
M4x8mm screw x4 M5x30mm screw x4 M6x20mm screw x10
Full size stand (with wheels) M10x100mm screw x4
12 Package content
Overview
Top View
Front View Side View Back View
2
Package content 13
1
5
No.
3
4
5
1
2
Name
Dual side display
Display Set
Dual side remote control sensor
Stand (with user hole x 10 )
User door (with locker)
3
4
14 Setting up the display
Setting up the display
Tearing down the bottom housing
Putting the bottom housing straight, and remove 20 screws (M3x6mm) to tear down its covers.
Setting up the display
Placing the dual side display into the bottom housing
15
Notice:
There is a product label at the front side of the display. When placing the display into the bottom housing, please make sure this side face front.
Place the display into the bottom housing with 2 of (M5x30mm) screws and 4 of (M4x8mm) screws.
Don’t put your hand on the crossbar.
16 Setting up the display
Connecting the LVDS and 24V
LVDS
24V
LVDS
24V Connector
10pin
14pin
10pin
14pin
LVDS
Connector
Reinstalling the bottom housing covers
Setting up the display 17
Reinstall the bottom housing covers with
20 screws (M3x6mm).
18 Setting up the display
Opening the user door for HDMI connector & AC switch (power cord)
HDMI*2
Front Side(450 nits)
Back Side(700 nits)
AC Switch
Full size stand installation
Step 1
Setting up the display 19
As below arrows directed, use the 10 screws
(M6x20mm) to secure the display with the full size stand.
20 Setting up the display
Step 2
Fixed wheel: to fix by the brake.
As below arrows directed, use the 4 screws (M10x100mm) to secure the product to the ground.
Using the remote control
1
4
7
2
5
3
6
Setting up the display 21
No
5
6
7
1
2
3
4
Name
Power
MENU
EXIT
Description
Press to turn power on/off.
Press to enter OSD setting menu.
Press to move right in OSD setting menu.
Press to move left in OSD setting menu.
Press to move up in OSD setting menu.
Press to move down in OSD setting menu.
Press to exit menu/selection.
22 Setting up the display
OSD menu
Press “MENU” into the OSD setting menu, and then press “” or “” to select the item, at last press “EXIT” to exit menu.
Luminance menu
Press MENU to select one of the following, and then press “” or “” to select the desired level.
Item
Brightness1
Contrast
Description
Range
: 0~100; Default: : 100.
Range
: 0~100; Default : 50.
Setting up the display
Color menu
Press MENU to select one of the following, and then press “” or “” to select the desired level.
23
Name Description
Color Temperature
Range: 6500K, 9300K, 11500K, User Define; Default: 9300K.
If you choose User Define, gains and offsets of red, green, and blue are adjustable.
Red
Green
Blue
0~100 ; Default : 70.
0~100 ; Default : 70.
0~100 ; Default : 70.
24 Setting up the display
OSD setting menu
Press MENU to select one of the following, and then press “” or “” to select the desired level.
Name
Horizontal
Vertical
Transparency
OSD Time Out
OSD Rotation
Description
Default
: 50
Default
: 50
Default
: 0
Default
: 50
0(0˚), 1(90˚), 2(270˚), 3(360˚); Default: 0(0˚)
Setting up the display
Setup menu
Press MENU to select one of the following, and then press “” or “” to select the desired level.
25
Name
Language
Input
Display Size
Reset
:
Description
English/Español/Français/Deutsch/Italiano/Português/Русский/
简体中文 / 日本語 / 繁體中文 ; Default :English
HDMI1/HDMI2;Default :HDMI2
Full Screen / Smart Fit / 4:3 / Smart4:3 ; Default : Full Screen
No/Yes; Default : No
26 Troubleshooting
Troubleshooting
Symptom
No picture is displayed.
1. The power cord is disconnected.
2. The main power switch on the back of the display is not switched on.
3. The selected input has no connection.
4. The display is in standby mode.
Interference displayed on the display or audible noise is heard.
Color is abnormal.
Picture is distorted with abnormal patterns
After-Images can still be seen on the display after the display is powered off.
Possible Cause
Caused by surrounding electrical appliances or fluorescent lights
The signal cable is not connected properly.
1. The signal cable is not connected properly.
2. The input signal is beyond the capabilities of the display.
A still picture is displayed for an excessive period of time.
Remedy
1. Plug in the power cord.
2. Make sure the power switch is switched on.
3. Connect a signal connection to the display.
Move the display to another location to see if the interference is reduced.
Make sure that the signal cable is attached firmly to the jack on the display.
1. Make sure the signal cable is attached firmly.
2. Check the video signal source to see if it is beyond the range of the display.
Please verify input specifications.
Do not display a still image for an excessive period of time since this can cause a permanent after-image remaining on the display.
Specifications 27
Specifications
LCD Display
55”
Input
Connectivity
Power
SET
Item
Model name
Screen size
Resolution
Display Area
Contrast Ratio
Brightness
View angle
Color Gamut
Surface Treatment
HDMI*2
Input
Power Consumption
Light source
Dimension
Weight
Material
Surface Treatment
Dimension
Packing
Environmental
Conditions
Option
Weight
Operating Temp.
Operating Humidity
Specifications
DH550C
55 inch (diagonal)
DL550C
1920 x1080 (Pixel)
1209.6(H) x 680.4(V)
3000:1
450 nits / 700 nits 450 nits / 450 nits
178° (H); 178° (V)
72 (%)
Haze 11%,3H
AC100-240V,50-60Hz,2.7A
230 W (typ.)
LED
2029.7 x 861.9 x 23.4(U)/ 62.4(D) mm
Stand: 452.4 x 952.7mm (Top view)
94.5 KG
SECC
Painting in Black color
1609*176*968 mm (box1)
1068*400*735 mm (box2)
48 KG (box1), 62 KG (box2)
0 ~ 40°C
20% ~ 80%
IPC
28 Product Dimensions
Product Dimensions
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