BTP-R180II User Manual

USER’S MANUAL
Receipt Printer
BTP-R180II
Shandong New Beiyang Information Technology Co., Ltd
BTP-R180II User’s Manual
Declaration
Information in this document is subject to change without notice. SHANDONG NEW BEIYANG
INFORMATION TECHNOLOGY CO., LTD. (hereinafter referred to as “SNBC”) reserves the right to
improve products as new technology, components, software, and firmware become available. If users need
further data about this product or have any doubt about safety issues that might arise from using it, please
feel free to contact SNBC or your local agents.
No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose without the express written permission of SNBC.
Copyright
Copyright© 2014 by SNBC
Printed in China
Version 1.1
Trademarks
Our registered trademarks are
Warnings and Cautions
Warning: Items shall be strictly followed to avoid damages to body and equipment.
Caution: Items with important information and prompts for operating the printer.
Certifications
The control system of SNBC has been approved of the following certifications:
ISO9001 quality control system certification
ISO14001 environmental control system certification
OHSAS18001 occupational health and safety control system certification
IECQ QC080000 hazardous substance process control system certification
Technical Contact Information
Address: No.169 Huoju Road High-tech Zone, Weihai, China
Hot line: 400-618-1368
800-860-1368
Fax: +86-631-5656098
PC: 264209
Website: www.newbeiyang.com.cn
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BTP-R180II User’s Manual
General Safety Information
Before installing and using the printer, please read the following items carefully.
1. Safety instructions
Don’t touch the tear bar of printer.
The print head is a thermal element and it is at high temperature during printing or just after
operation, therefore please do not touch it and its peripherals for safety reasons.
The thermal head is an ESD-sensitive device. To prevent damage, do not touch either its printing
part or connecting parts.
2. Caution
1)
Install the printer on a flat and stable place.
2)
Reserve adequate space around the printer so that convenient operation and maintenance can be
performed.
3)
Keep the printer away from water source.
4)
Do not use or store the printer in a place exposed to heat of fire, moisture, serious pollution and direct
sunlight.
5)
Do not place the printer on a place exposed to vibration or impact.
6)
No dew condensation is allowed to the printer. In case of such condensation, do not turn on the power
until it has completely evaporated.
7)
Connect the DC adapter to an appropriate grounding outlet. Avoid sharing a single electrical with large
power motors and other devices that may cause the fluctuation in voltage.
8)
Disconnect the DC adapter when the printer is not used for a long time.
9)
Don’t spill water or other materials on the printer. If this happens, turn off the power immediately.
10) Do not allow the printer to start printing when there is no recording paper installed, otherwise the print
head and platen roller will be damaged.
11) To ensure quality print and normal lifetime, use recommended or good quality paper.
12) Shut down the printer when connecting or disconnecting interfaces connectors to avoid damage to the
control board.
13) Set the print darkness to a lower grade as long as the print quality is acceptable. This will help to keep
the print head durable.
14) The printer should only be disassembled or repaired by a technician, who is certified by the
manufacturer.
15) Keep this manual safe and at hand for ready reference.
16) The following content about cutter only applies to printers with cutter.
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BTP-R180II User’s Manual
Contents
Declaration .............................................................................................................................................. - 1 - 1 Introduction ......................................................................................................................................... - 5 - 1.1 OUTLINE .................................................................................................................................................................... - 5 - 1.2 FEATURES .................................................................................................................................................................. - 5 - 2 Specifications ...................................................................................................................................... - 6 - 2.1 MAIN SPECIFICATION ................................................................................................................................................. - 6 - 2.2 CUTTER SPECIFICATION ............................................................................................................................................. - 7 - 2.3 PAPER SPECIFICATION ................................................................................................................................................ - 7 - 2.3.1 Continuous paper ........................................................................................................................................... - 7 - 2.3.2 Mark paper ...................................................................................................................................................... - 8 - 2.4 PRINT AND TEAR OFF POSITION .................................................................................................................................. - 9 - 2.4.1 Print position ................................................................................................................................................... - 9 - 2.4.2 Tear off position .............................................................................................................................................. - 9 - 3 Outline and components .................................................................................................................. - 10 - 3.1 OUTLINE AND PARTS ................................................................................................................................................ - 10 - 3.2 ERROR LED AND BUZZERS .......................................................................................................................................- 11 - 3.2.1 Error LED ...................................................................................................................................................... - 11 - 3.2.2 Description of LED and Error Status ......................................................................................................... - 11 - 4 Installation ......................................................................................................................................... - 12 - 4.1 UNPACKING ............................................................................................................................................................. - 12 - 4.2 PRINTER INSTALLATION ........................................................................................................................................... - 12 - 4.3 CONNECTING THE POWER ADAPTER ........................................................................................................................ - 12 - 4.4 CONNECTING INTERFACE CABLE .............................................................................................................................. - 13 - 4.5 CONNECTING THE CASH DRAWER ............................................................................................................................ - 13 - 4.6 PAPER ROLL LOADING .............................................................................................................................................. - 13 - 4.6.1 Confirm the paper type ................................................................................................................................ - 13 - 4.6.2 Load/replace a paper roll ............................................................................................................................ - 13 - 4.7 PAPER NEAR END ADJUSTMENT ................................................................................................................................ - 14 - 4.7.1 Paper near end position adjustment ......................................................................................................... - 14 - -3-
BTP-R180II User’s Manual
4.7.2 Remaining paper amount adjustment of Paper near end sensor ......................................................... - 15 - 4.8 POWER ON PRINTER AND PRINT SELF-TEST PAGE ...................................................................................................... - 15 - 4.8.1 Power on printer ........................................................................................................................................... - 15 - 4.8.2 Print self-test page ....................................................................................................................................... - 15 - 5 Printer maintenance .......................................................................................................................... - 16 - 5.1 PRINT HEAD AND ROLLER CLEANING........................................................................................................................ - 16 - 5.2 MARK SENSOR CLEANING ........................................................................................................................................ - 16 - 5.3 CLEAR PAPER JAM .................................................................................................................................................... - 16 - 6 Interface Signal.................................................................................................................................. - 18 - 6.1 PARALLEL INTERFACE .............................................................................................................................................. - 18 - 6.2 RS-232 SERIAL INTERFACE ...................................................................................................................................... - 19 - 6.3 USB INTERFACE....................................................................................................................................................... - 19 - 6.4 ETHERNET INTERFACE ............................................................................................................................................. - 19 - 6.5 POWER INTERFACE DEFINITION ................................................................................................................................ - 20 - 6.6 CASH DRAWER INTERFACE SIGNAL DEFINITION ........................................................................................................ - 20 - 7 Troubleshooting ................................................................................................................................ - 22 - 7.1 PRINTER DOESN’T WORK .......................................................................................................................................... - 22 - 7.2 ERROR LED AND BUZZER ........................................................................................................................................ - 22 - 7.3 PROBLEMS DURING PRINTING .................................................................................................................................. - 22 - 8 Accessories ....................................................................................................................................... - 23 - 8.1 HERALD – KITCHEN ALARM SYSTEM ..................................................................................................................... - 23 - 8.2 POWER SUPPLY CASE ............................................................................................................................................. - 23 - 8.3 WALL MOUNTING .................................................................................................................................................... - 23 - 9 Power Management ........................................................................................................................... - 25 - -4-
BTP-R180II User’s Manual
1 Introduction
1.1 Outline
BTP-R180II is a high performance thermal printer, which can be widely used for real-time printing
application, such as POS system, restaurant system, ATM, etc.
BTP-R180II can be connected with other devices via serial interface, USB, Ethernet and is available for
WINDOWS 2000/XP/Server 2003/VISTA/WIN7/WIN8/Server2008/Server2012 and Linux.
1.2 Features
◇ Low noise, high printing speed
◇ Easy paper loading
◇ Easy use and maintenance
◇ Marked paper and continuous paper available
◇ Compatible with various wide paper
◇ Cutting paper automatically
◇ Cash drawer control connector
◇ ESC/POS compatible
◇ Built-in Internal Buzzer
◇ Save paper function
◇ Low consumption design
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BTP-R180II User’s Manual
2 Specifications
2.1 Main specification
Item
Color
Printing
Specification
Black or Ivory
Print Method
Direct Thermal
Resolution
180 × 180 DPI(standard)
Paper width
57.5/69.5/76/80/82.5mm
Print width
Max. 72mm
Print speed
Max. 230mm/s
Flash capability
2M / 4M (selectable, according to different font library)
Flash LOGO
Max. 512K bytes
Data buffer
64K bytes,4K bytes,45 bytes
Serial (RS-232, Fix on board)
Interface
USB2.0(Full Speed, Fix on board)
Ethernet(Fix on board)
Printer Status Detection
Top cover position, Paper end, Print head overheating, Print voltage,
Paper near end,Marked detection,Cutter error
1D:UPC-A,UPC-E ,JAN8 (EAN8),JAN13 (EAN13), CODE 39,CODE
Barcode
93,CODE 128, ITF,CODABAR
2D: PDF417,QR,MaxiCode
GS1
Fonts Type
DataBar
Font A 12×24,Font B 9 ×17 ,kanji 24 × 24,
95 Alphanumeric,
Characters
13 types International characters
Traditional/Simplified Chinese, Japanese, Korean (optional)
Command Emulation Supported
Paper
Power
Supply
Paper type
Continuous paper, Marked paper
Paper OD
Max 83mm
Paper thickness
0.06mm~0.08mm
Input
100-240VAC, 50-60Hz
Output
24V ± 5%V DC, 1.5A
External Only
Power Adaptor
EMC and Safety Standards
HumanMachine
Interface
Reliability
ESC/POS™
CCC、CE、CB、FCC、UL
Power switch
Micro switch
Button
FEED button
LED
POWER LED, ERROR LED
Buzzer
Built-in buzzer
Lifetime of print head
150 km(standard test condition)
Lifetime of cutter
1,500,000 cuts(standard test condition)
MCBF
60,000,000 lines
MTBF
360,000 hours
Operation condition
5°C to 45°C, 20% to 90%RH (40°C)
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BTP-R180II User’s Manual
Storage condition
-40°C to 60°C, 20% to 93%RH (40°C)
Dimension
195 L x 145 W x 141 H (mm)
Weight
Functions
Approx 1.45Kg
Cash drawer
2 drives
Feed button config
Support(config the printer without computer)
Bi-colour printing
Support
Right-up-side
Support
Water mark
Support
Optional Accessories
Spill proof Cover, Herald, Power Adapter Cover
Win2000(32), WinServer2003(32&64), WinServer2008(32&64),
Driver
WinServer2012(32&64), WinXP(32&64), WinVISTA(32&64),
OS
Win7(32&64),Win8(32&64), Linux CUPS,
OPOS, JavaPOS
Printer Utility(include EEPROMset, LOGO download, customized
Software
codepage)
2.2 Cutter Specification
Item
Parameter
Note
Cutter type
Slide cutter
Cutting time
500ms
The time that one cut takes
Cutting interval
3s
20 times/min. (Max.)
Paper type
0.06~0.08mm
Thermal paper or paper with the same
thickness
Operation voltage
24VDC
Max. dynamic current
1.5A
24VDC
Cutter lifetime
1500,000 cuts (reference
paper with thickness of 0.06
mm)
Full or partial cuts
 Full cut: Cut off the paper completely
 Partial cut: 2 mm paper left in middle
2.3 Paper Specification
2.3.1 Continuous paper
 Paper type: Continuous thermal paper
 Paper supply method: Paper roll
 Paper width: 82.5±0.5mm,80±0.5mm, 76±0.5 mm,69.5±0.5mm
 Paper thickness:
57±0.5mm
0.06mm-0.08mm
 Thermal senstive layer: Outside
 Paper house specifications OD: фMax. 83mm
 Recommended reference paper:
Paper type
Manufacturer
TF50KS-E2C,TF50KS-E
Nippon Paper Industries Co., Ltd.
F70NA
FUJI PHOTO FILM Co., Ltd.
F240AC/F220-VP,
Mitsubishi Paper Mill Co., Ltd.
FV230A1,PA220AG,
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BTP-R180II User’s Manual
HP220A
PD150R, PD160R
OJI Paper Co., Ltd.
F5041, F5051, P5045,
Mitsubishi HitTec Paper Flensburg
P5055
GmbH
KF50, KP440
Kanzan Spezialpapiere GmbH
KT55F20, KT58F20, KT55HS
Papier-fabrik August Koehler AG
P300, P350, P530
Kanzaki Specialty Paper
Caution:
 Please use the recommended reference paper type or its equivalents. Using the lower quality paper
types might affect the print quality and shorten print-head life.
 If the paper is contaminated by chemical or oil, it may discolor or lose heat sensitivity at the polluted
spot.
 Do not rub the paper surface strongly against hard objects, otherwise it may discolor.
 When the temperature goes up to 70 degrees centigrade, paper will discolor.
 Don’t use or store paper under high temperature, high humidity and strong light conditions.
2.3.2 Mark paper
In mark paper mode, BTP-R180II determines the cut position and the initial printing position by referencing
the position of the black mark. Black marked paper should meet the following requirement besides that of
standard paper.
 3mm≤L1(mark width)≤13mm.
 L2 (mark length) ≥10mm.
 20mm≤L3 (distance between two marks) <300mm.
 Mark position: left side (only 80mm paper available) or middle of paper.
 Reflectivity: The reflectivity of the black mark must be less than 15% while the reflectivity of the paper
itself exceeds 85%. There shall be no printed objects like text and images in the area between the black
marks.
Caution:
 The printer will measure the marks during the printing or feeding process. If the lengths of the mark (L1)
is larger than the default value (default: 13mm), the printer will give a paper-end alarm.
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BTP-R180II User’s Manual
2.4 Print and tear off position
2.4.1 Print position
 L1: Paper holder width: 83.5±0.5mm
 L2: Max Print width: 72mm
 L3: Distance between left end of print-head and left side of paper house (Fixed) 1.75±1mm
 L4: Distance between right end of print-head and right side of paper house(Fixed) 1.75±1mm
 L5: Left margin (default:0mm)
 L6: Print area width. Can set by command (See Programming Manual)
 L7: Right margin (default: 0mm)
2.4.2 Tear off position
L1 (Distance between Top printing line and Tear off position): about 28mm
L2 (Distance between Top printing line and Auto cutting position): about 11.6mm
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BTP-R180II User’s Manual
3 Outline and components
3.1 Outline and Parts
1—Power LED
2—Error LED
3—Feed button
4—Tear bar
5—Top cover latch
6—Cutter cover
7—Middle cover
8—Power switch
9— Bottom cover
10—Top cover
11—Top-cover-open sensor
12—Paper sensor
13—Paper guide
14—Printer platen
15—Power connector
16—Cash drawer connector
17—Ethernet interface
18—Serial interface
19—USB interface
Functions of parts:
a- Power Indicator (1)
Indicating power status (ON/OFF).
b- Error indicator (2)
Indicating some error status. Under normal
conditions, ERROR LED is always off. Under
some error conditions (e.g. paper end),
ERROR LED will flash.
c- Feed button (3)
 Feed paper function
Printer will feed paper when the FEED
BUTTON is pressed down under normal
condition. Printer will feed long length paper if keeps pressing down the button.
 Print self-test page
Press down FEED button while turn on the power, the printer will print out self-test page, including
print length, print width, print speed and so on.
 Enter button config function
Press down FEED button while turn on the power, the printer will print out self-test page.
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BTP-R180II User’s Manual
Printer will stay in pause state after cutting paper (ERROR LED flashes).Then keep pressing FEED
button, the printer will enter button config mode.
d- Power switch (8)
“O” power is to turn off printer. “—” power is to turn on printer.
e- Top cover uplifting alarm sensor (11)
Monitor top cover status: open/close.
f- Paper end sensor (12)
To detect if paper is existing or not when using continuous paper; To detect the paper mark when using
black mark paper.
g- Paper guide (13)
There are 4 long slots in paper house bottom. Paper house width can be adjusted to below different
value by inserting paper guide into different slots:82.5 ±0.5mm ,, 80±0.5 mm,76±0.5 mm,69.5±0.5 mm,
57±0.5 mm. the paper house width is 82.5 ±0.5mm if take out the paper guide
Caution:
 The paper guide is an indispensable part of the printer and should be kept with the printer.
3.2 Error LED and Buzzers
3.2.1 Error LED
LED
Power Indicator (Green) (POWER)
Error Indicator (Red) (ERROR)
Status
Description
On
Printer is powered on
Off
Printer is powered off
Off
Printer is in normal status
Flash
Printer is in error status or Paper near end
3.2.2 Description of LED and Error Status
Error information
ERROR LED
Buzzer
Print head is overheating
Six times
Six times
Input voltage is abnormal
Five times
Five times
Cutter Error
Four times
Four times
Cover Is Open
Three times
Three times
Paper End
Twice
Twice
Paper near end
One times
-
One times
-
Calibration error or can not find the
marks
Caution:
 The temperature of the print-head is detected by means of a thermistor sensor. If the temperature of
the print head becomes higher than 65℃, the protection circuit of the printer will force the printer to
stop printing.
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BTP-R180II User’s Manual
4 Installation
4.1 Unpacking
Check whether all items, which are listed on the packing list, are present and in a good condition. If any
item is damaged or missing, please contact your dealer.
4.2 Printer installation
The BTP-R180II can be installed in two positions: horizontally on a table or vertically on a wall.
1.
2.
Horizontally on a table
Vertically on a wall
4.3 Connecting the Power Adapter
1) Confirm the power switch is turned off.
2) Insert the power cord into the power socket on the back of the printer.
Caution:
 Use only the manufacturers supplied power adapter or other equal
model.
 When connecting or disconnecting the cable connector of the power
adapter, always hold the connector but not the cable.
 Do not pull on the power adapter cord, otherwise the cord may be
damaged or broken, causing a risk of fire or electric shock.
 Do not place the Power adapter cord near a heating device; otherwise, the cover of the cord may melt,
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BTP-R180II User’s Manual
causing a risk of fire or electric shock.
 When the printer is not in use for a long period of time, disconnect the Power adapter from the wall
outlet for safety.
4.4 Connecting interface cable
1) Confirm the power switch is turned off.
2) Connect the suitable interface cable with the correct connector to the
connector of the interface board of the printer plug screws (Serial
interface) or clip springs (Parallel interface).
3) Connect the other end of the interface cable to the host.
4.5 Connecting the Cash Drawer
1. Confirm the printer power is turned off.
2. Insert the cash drawer cable into the cash drawer connector on the back of
the printer.
Caution:
 Cash drawer interface can be connected only with a cash drawer device
(Do not connect a telephone line and so on).
4.6 Paper roll loading
4.6.1 Confirm the paper type
After connecting of the printer to the mains voltage, with the host and, if applicable, to the cash drawer, the
paper can be loaded and printed.
4.6.2 Load/replace a paper roll
1) Turn off the printer.
2) Open the printer top cover, as in the following figure.
3) Drop in a paper roll in the paper house.
4) Pull the paper roll into the paper holder, and close the printer top cover.
5) Tear off the surplus portion of the paper by using the tear bar.
Caution:
 User can adjust the paper guide position according to the paper roll width as following steps: hold the
hole on back of paper guide and rotate it upwards , then take out the guide; insert it downwards into
the right slot as the paper width; Be sure that the paper rolling direction to be correct as shown in
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BTP-R180II User’s Manual
above picture.
Without paper guide:
82.5±0.5mm.
Paper guide in the slot 1:
80±0.5mm
Paper guide in the slot 2:
76±0.5mm
Paper guide in the slot 3:
69.5±0.5mm
Paper guide in the slot 3&4:
57 ±0.5mm
 Confirm that the paper is rolled tightly on the paper roll, otherwise, paper jam or other fault may occur.
 The paper roll should be placed straight in the paper compartment and not at an angle. The paper roll
should be able to move freely.
4.7 Paper near end adjustment
4.7.1 Paper near end position adjustment
BTP-R180II supports printing both in horizontal and vertical positions. Users can detect the remaining
paper in the horizontal and vertical position by adjusting the paper near end sensor. The default printer
setting is for horizontal printing and the paper near end sensor is at the bottom of the paper compartment.
To change the paper near end sensor position from horizontal to vertical: First, press the plastic release
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BTP-R180II User’s Manual
button in position 1 along the direction of the arrow. Then rotate thumbwheel in the direction shown. The
paper near end sensor will start to rotate. When the release button rotates to position 2, the change from
horizontal to vertical is complete.
4.7.2 Remaining paper amount adjustment of Paper near end sensor
Remaining paper amount can be adjusted by adjusting the position of paper near end sensor Paper near
end sensor has six levels, the red mark (actual color on printer is white) shows the current level and it can
be adjusted to a different position by moving the click-wheel.
4.8 Power on printer and print self-test page
4.8.1 Power on printer
Confirm that the printer is connected to power.
4.8.2 Print self-test page
1) Confirm that the printer is connected to power and paper roll is loaded.
2) Confirm that the printer is switched off.
3) Press down the FEED button while turning on the printer power. The configuration page. At the end of
the configuration page the followings text will appear: “Press and Release FEED to continue
SELF-TEST printing” and “Press and Hold FEED to configure the printer” The printer is holding and
waiting for the input while the PAPER LED is flashing.
4) Press down the FEED button momentarily, the printer will print a character test page which is a part of
the self-test.
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BTP-R180II User’s Manual
5 Printer maintenance
Caution:
 Before starting routine maintenance, confirm that the printer power is turned off.
 Do not use solvents like gasoline or acetone.
 When cleaning sensors, the printer should not be switched on until the pure alcohol has totally
evaporated.
 It is recommended that the maintenance cycle should not be longer than one month.
5.1 Print head and roller cleaning
Steps for TPH and roller cleaning are as follows:
1) Turn off the printer power and open the top cover.
2) If printing is just finished, please wait until the print head is completely cooled.
3) Use cotton moistened with alcohol (wringed out) to wipe away the dust on the surface of print head and
roller.
4) Wait until the alcohol is completely evaporated, then close the top cover.
5.2 Mark sensor cleaning
If the printer does not identify the mark effectively, you should clean the mark sensor.
Steps for mark sensor cleaning are as follows:
1) Turn off the printer.
2) Pull the latch to open the back cover of the printer.
3) Keep the back cover open, clean the dust and dirt off the mark sensor using a soft cotton cloth with a
little alcohol.
4) Wait until the alcohol completely evaporated then close the back cover and finish mark sensor cleaning.
5.3 Clear paper jam
Steps for clearing a paper jam are as follows:
1) Turn off the printer power, and open top cover.
2) Clear paper jam and close the top cover.
3) If top cover cannot be opened with paper jammed into the cutter, push up both right and left sides of top
cover together with two hands according to the arrow direction in below figure, pull out the front cover
and expose the white thumb wheel on the cutter sliding blade.
4) Revolve the white thumb wheel on the front end of the cutter by hand; observe the action of the cutter
from the paper path the top cover can not be opened until the cutter sliding blade deviates from the
stationary blade completely, then clear paper jam.
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BTP-R180II User’s Manual
Caution:
 The cutter sliding blade acts slowly during revolving the thumb wheel. Go on revolving and observe
carefully;
 If the thumb wheel cannot be turned, do not force the wheel, instead turn it the opposite direction.
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BTP-R180II User’s Manual
6 Interface Signal
6.1 Parallel interface
Parallel interface can work in IEEE 1284 compatible mode or half-byte mode. The interface is 36PIN
CENTRONICS.
The Interface is defined as below:
PIN
Source
Function
1
H
nStrobe
2
H
Data 0 (Least Significant Bit)
3
H
Data 1
4
H
Data 2
5
H
Data 3
6
H
Data 4
7
H
Data 5
8
H
Data 6
9
H
Data 7 (Most Significant Bit)
10
P
nAck
11
P
Busy
12
P
Perror
13
P
Select
14
H
nAutoFd
15
Not defined
16
Logic Gnd
17
Chassis Gnd
18
P
Peripheral Logic High
19
Signal Ground (nStrobe)
20
Signal Ground (Data 1)
21
Signal Ground (Data 2)
22
Signal Ground (Data 3)
23
Signal Ground (Data 4)
24
Signal Ground (Data 5)
25
Signal Ground (Data 6)
26
Signal Ground (Data 7)
27
Signal Ground (Data 8)
28
Signal Ground (PError, Select, and nAck)
29
Signal Ground
30
(Busy and nFault)
Signal Ground (nAutoFd, nSelctIn, and nInit)
31
H
nInit
32
P
nFault
33
Not defined
34
Not defined
35
Not defined
36
H
nSelectIn
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BTP-R180II User’s Manual
6.2 RS-232 serial interface
The serial interface of the printer is compatible with RS-232, its connector is 9PIN female D type.
PIN No.
Signal definition
PIN1
Not connected
PIN2
RXD
PIN 3
TXD
PIN 4
DTR
PIN 5
Signal Ground
PIN6
DSR
PIN 7
DTR
PIN 8
DSR
PIN 9
Not connected
User can query interface settings status via printing self-test page. The default setting is as follows:
Baud rate: 9600bps, Data bit: 8, Parity bit: none, stop bit: 1
Handshake: DTR/DSR
6.3 USB interface
Parameters
Data transmission: Support USB2.0 Full-speed protocol
Connector (Printer side): USB B type socket. Support and pass USB HUB
1) Interface signal definition and functions
PIN
Signal Name
Description
1
VBUS
+5V
2
DATA-
data transmit line minus
3
DATA+
data transmit line plus
4
GND
Ground
2) Interface Connector
6.4 Ethernet interface
1) Interface features

Support of 10/100M
BASE-T communication

Compatible with Ethernet II standard frame type

Indicator shows network connecting status and data transmission status

Supports 9100 port print

Supports status back

Supports parameter configuration
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BTP-R180II User’s Manual

Supports firmware update on-line

Supports printer status query and interface module maintenance based on HTTP(only JK-E02
interface supports)
2) Interface signal definition
Interface adopts 10/100M BASE-T standard in accordance with IEEE802.3. The interface signal is
defined as below:
PIN
Signal Name
Instruction
1
TX+
Data transmission +
2
TX-
Data transmission -
3
RX+
Data receiving +
4
NC
Reserve
5
NC
Reserve
6
RX-
Data receiving -
7
NC
Reserve
8
NC
Reserve
Socket figure of Interface module
6.5 Power interface definition
Power supply interface signal definition
PIN
Signal Name
1
E
2
L
3
N
Power socket
24V power interface definition
PIN
Signal Name
1
E
2
L
3
N
6.6 Cash drawer interface signal definition
1) Electrical features
 Driving voltage: DC 24 V
 Driving current: Max. 1 A
 Cash drawer status inspection signal:
“L” = 0~0.5 V
“H” = 3.3 V
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BTP-R180II User’s Manual
2) Cash drawer interface outlet uses RJ-11 6P connector.
3) Interface signal definition
PIN
Signal Name
Functions
1
FG
Frame Ground
2
DRAWER 1
Cash drawer 1 driving signal
3
Cash drawer status test
DRSW
signal
4
VDR
Cash drawer driving power
5
DRAWER 2
Cash drawer 2 driving signal
6
GND
Circuit share ground
Caution:
 Do not connect or disconnect signal cable when printer power is on.
 Signal cable should be far away from strong current.
 Signal cable should be far away from strong current sources.
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BTP-R180II User’s Manual
7 Troubleshooting
In case of printer fault, consult this section for solutions and advice.
If you do not find a solution in this section, please contact your local dealer for assistance.
7.1 Printer doesn’t work
Problems
LED is off and the printer doesn’t
work
Possible causes
Solution
Printer has no power supply
Connect the printer power
Printer power is off
Turn on the printer power
Circuit is damaged
Contact your local dealer. or
manufacturer
7.2 Error LED and Buzzer
Problems
Error LED flashes and buzzer beeps
Possible Causes
Paper end
Replace roll paper
Cutter error
Refer to 7.4 Cutter error troubleshooting
Top cover up
Close top cover
Print head overheated
Buzzer beeps and error LED on
Solution
These indicate a serious
problem
Turn off printer power and wait until the
print head turn to normal temperature.
Contact your local distributor or a
technician of manufacturer for
assistance.
7.3 Problems during printing
Problems
Paper cannot be fed normally
Printer starts printing but stops
suddenly
Paper is not cut
Possible Causes
Open top cover to check paper path and
Paper jam
cutter and remove paper jam
Open top cover to check the cutter and
Paper jam
remove paper jam
Open top cover to check the cutter and
Paper jam
remove paper jam
Paper roll is not installed correctly
Printout is not clear or dirty
Vertical column of print is missing
Solution
Make sure that the paper roll has been
installed correctly
Paper is out of specification
Use recommended thermal paper
Dirty print head or platen roller
Clean the print head or the platen roller
Print darkness is too low
Increase the print darkness as needed
Dirty print head or platen roller
Clean the print head or the platen roller
Print head error
Contact your local dealer.
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BTP-R180II User’s Manual
8 Accessories
8.1 HERALD – kitchen alarm system
8.2 Power Supply CASE
This cover is used to install the AC power adapter under the printer; so that the power adapter would
become an internal part of the printer (the power adapter will be inside of the printer).
8.3 Wall Mounting
The printer can be mounted vertically on the wall according to below instructions:
1) Drill two holes (holes (OD: 6mm: 6mm, depth: 50mm: 50mm, space of two hole: 75mm) on the wall as
in below figure:
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BTP-R180II User’s Manual
2) Insert the plastic plugs in the holes and make sure that the plugs are fully inside the holes and do not
stick out.
3) Screw the two screws in the plastic plugs and keep10mm space between the screw head and the wall
surface.
4) Regulate the paper near end sensor (Please refer to 4.7), and mount the printer as figure.
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BTP-R180II User’s Manual
9 Power Management
The power management of BTP-R180II has four operation modes: Ready, Active, Sleep, Off.
1. Printer will enter into Ready mode after powering on printer or completing printing job.
2. Printer will enter into Sleep mode if there is not any printing job for 5 minutes in Ready mode.
3. Printer will awake automatically and enter into Active mode when printing job comes, and will enter into
Ready mode again after completing printing job.
Relating Parameter of power management is as below: Maximum Default Delay Times < 5min
Because the Maximum Default Delay Times is less than 5 minutes, BTP-R180II does not open the port of
changing this time to end user.
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