Hunter Douglas Stacking PowerView® Automation Installation, Operation & Care Manual

Hunter Douglas Stacking PowerView® Automation allows you to operate your shades using the included Pebble® remote, a mobile app, or through voice control with Amazon Alexa, Apple HomeKit, or Google Assistant. You can create personalized schedules for your shades to open and close throughout the day, or control them remotely when you're away from home. The PowerView® system also allows you to group multiple shades together and control them simultaneously, or create scenes that activate multiple shades at once.

PDF

Document

Installation • Operation • Care

Vignette

Modern Roman

Shades Stacking Style

PowerView

Automation

CONTENTS

GETTING STARTED

Product View ..........................................................................1

Tools and Fasteners Needed ................................................2

INSTALLATION

Installation Overview .............................................................2

STEP 1 — Mount the Installation Brackets ..........................3

STEP 2 — Install the Shade ..................................................9

STEP 3 — Connect the Power Source ................................11

Testing the Shade ................................................................18

Attach Magnetic Hold-Down Brackets (Optional) ...............19

OPERATION

Using the PowerView

Remote ...........................................20

Resetting the Shade, If Necessary ......................................22

Troubleshooting ...................................................................23

CARE

Removing the Shade, If Necessary .....................................30

Cleaning Procedures ............................................................30

CHILD SAFETY

Warning ...............................................................................32

DECLARATIONS .................................................................33

WARRANTY ...........................................................Back Cover

Questions?

Call Hunter Douglas Consumer Support at 1-888-501-8364 .

GETTING STARTED

Product View

18V Battery Wand

End

Cap

Headrail

Installation Brackets with Spacer Blocks

Battery Wand Clip

Power Cable

Programming

Button

Standard

Top-Down/Bottom-Up

Middle Rail

Bottom Rail

Magnetic Hold-Down Brackets

(Optional)

PowerView

Remote

(with Pebble

) select

PowerView

Scene Controller

(with Surface) PowerView

App

GETTING STARTED/INSTALLATION

Thank you for purchasing Hunter Douglas Vignette

Modern Roman Shades with PowerView

Automation. With proper installation, operation, and care, your new shades will provide years of beauty and performance.

Please thoroughly review this instruction booklet and the enclosed packing list before beginning the installation. For information regarding operation and programming, refer to the guide included with your remote control.

Tools and Fasteners Needed

■ 1 ⁄

" Hex, Flat blade, and Phillips screwdrivers

■ Level (laser level is recommended)

■ Measuring tape and pencil

■ Power drill, 3 ⁄

" drill bit, and 1 ⁄

" hex driver

In addition, you will need fasteners designed to work with your specific mounting surface(s).

■ #6 Hex Head Screws (Provided). Two 1 1 ⁄

" screws are provided per installation bracket.

■ Longer Hex Head Screws (Not Provided). If using spacer blocks, use #6 screws long enough for a secure attachment.

■ #6 Flat Head Screws (Provided). If end mounting the shade, use two 1 1 /

" screws per installation bracket.

■ Speed Nuts and Screws (Provided). If using extension brackets for additional clearance or for end mounting your shades, the brackets are provided with screws and speed nuts.

■ Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.

#6 x 1 1 ∕

Hex Head Screw

(Provided)

Longer #6 Hex Head Screw for Use with Spacer Blocks

(Provided with

Outside Mount Shades)

#6 Flat Head Screw for Use with End Mounts

(Provided)

Installation Overview

To install your shade, you will need to perform the following three steps:

STEP 1: Mount the Installation Brackets

STEP 2: Install the Shade

STEP 3: Connect the Power Source

Speed Nut and Screw

(Two Provided with Each

Extension Bracket)

INSTALLATION

STEP 1 — Mount the Installation Brackets

■ Your order includes the correct number of installation brackets for your shade width, as shown in the table.

NOTE: For end mount brackets refer to page 8.

Shade Width Brackets Required

12" – 36"

36 1 ⁄

" – 72"

72 1 ⁄

" – 108"

108 1 ⁄

" – 140"

Installation

Bracket

End Mount

Brackets

IMPORTANT: A 1 ⁄

" spacer block is required for shades using the battery wand; two 1 ⁄

" spacer blocks are required for shades using a headrail-mounted rechargeable battery wand. The spacer blocks are pre-atteched to the back of the installation bracket.

■ Should the spacer block become detached, reattach it.

1 /

" Spacer Block

➤ Insert the legs of the installation bracket into the tabs on the spacer block.

➤ Rotate the installation bracket back, as shown to snap it in place.

1 /

" Shim

Tab Tab

INSTALLATION

Mounting Types and Window Terminology

If the installation brackets are mounted correctly, the rest of the installation process follows easily. To prepare for this important first step, review the mounting types and basic window terminology illustrated below.

Molding

Head Jamb

Jamb Jamb

Collectively, the sill and jambs are called the

“window casement.”

Sill

Inside Mount

Shade fits within window opening.

Outside Mount

Shade mounts outside window opening.

■ Refer to the appropriate page below based on the mounting type chosen for your order:

➤ Inside Mount — Below

➤ Outside Mount — Page 6

➤ End Mount — Page 8

Mount the Installation Brackets — Inside Mount

■ Mark 2" in from each jamb for bracket location.

➤ If more than two installation brackets came with your order, space additional bracket(s) evenly between the two end brackets. Allow a minimum of 15" between bracket center lines (motor side) for the battery wand/rechargeable battery wand.

Mount into wood whenever possible.

Space Evenly 2"

Jamb

Space Evenly

(15" Minimum for Battery Wand or Rechargeabke Battery Wand at Motor End)

Jamb

INSTALLATION

■ Center the brackets on your marks and mark the location of the screw holes.

➤ Allow 7 ⁄

" space behind the brackets for rear fold clearance. (This also provides battery wand clearance.)

➤ With this 7 ⁄

" allowance, the minimum casement depth required to mount the installation brackets is 1 1 ⁄

" (1 5 ⁄

" with a headrail-mounted rechargeable battery wand).

➤ The minimum casement depth to fully recess the shade is 3" (3 3 ⁄

" with a headrail-mounted rechargeable battery wand).

IMPORTANT: The front edges of the installation brackets must be level and aligned.

■ Pre-drill the screw holes using a 3 ⁄

" drill bit.

CAUTION: Use drywall anchors when mounting into drywall.

■ Use a level to check that the mounting surface is level. Shim (not provided) the brackets if necessary.

■ Attach the installation brackets using the screws provided.

Proceed to “STEP 2 — Install the Shade” on page 9.

3" Fully

Recessed

Depth

INSTALLATION

Mount the Installation Brackets — Outside Mount

IMPORTANT: Spacer blocks are recommended for the 7 ⁄

" rear fabric fold clearance or with shades using a battery wand (see spacer block attachment on the following page).

■

Center the headrail over the window opening at the desired height. Use a pencil to lightly mark the mounting surface at each end of the headrail.

➤ Alternatively, measure the width of the headrail and use that width to mark the headrail end points over the window opening.

Mark 2" from each end of the headrail.

➤ If more than two installation brackets came with your order, space them evenly between the two end brackets and mark their location. Allow a minimum of 15" between bracket center lines (motor side) for the battery wand/rechargeable battery wand.

Mount into wood whenever possible.

2" Space Evenly

(15" Minimum for Battery Wand or

Rechargeable Battery Wand at Motor End)

Space Evenly 2"

Headrail

End Mark

Window Opening

Headrail

End Mark

■ Center the brackets on your marks, then mark each of the screw holes.

➤ A minimum 1" flat vertical surface is required to mount the brackets.

➤ The top of the installation brackets or extension brackets should be at the desired shade height. The brackets must be level and aligned.

➤ When using extension brackets, mark two screw holes per bracket.

CAUTION: The rear of the brackets must be flush against a flat mounting surface. Do not mount brackets on curved molding. Shim (not provided) the brackets if necessary.

Installation

Bracket

Extension

Bracket

INSTALLATION

■ Pre-drill the screw holes using a 3 ⁄

" drill bit.

CAUTION: Use drywall anchors when mounting into drywall.

■ Attach the installation or extension brackets using the screws provided.

IMPORTANT: The front edges of the brackets must be level and aligned to each other.

■ When using spacer blocks: The shades require a 7 ⁄

" clearance for rear fabric stack.

Attach spacer block as shown in the image on the right.

➤ Additional 1 ⁄

" and 1 ⁄

" spacer blocks may be stacked together up to the recommended maximum of 1 1 ⁄

➤ Attach the spacer blocks/installation brackets to a flat vertical mounting surface with #6 mounting screws long enough for a secure installation.

IMPORTANT: Spacer blocks are recommended to project the installation brackets away from the mounting surface for a 7 ⁄

" rear fabric fold clearance. With shades using a battery wand, a minimum of 3 ⁄

" added clearance is required. With shades using a headrail-mounted rechargeable battery wand, a minimum of 1" added clearance is required.

■ If using extension brackets, attach an installation bracket to the underside of each extension bracket using the provided screws and speed nuts.

Stacked

Spacer

Blocks

Proceed to “STEP 2 — Install the Shade” on page 9.

Longer

Screw

Speed Nut

Screw

INSTALLATION

Mount the Installation Brackets — End Mount

End mount the headrail when conventional mounting techniques will not work — for example, in an arched window.

■ Mount the end mount brackets on a flat vertical surface at least 1 1 ⁄

" wide.

NOTE: Minimum mounting depth for a fully recessed end mount is 3" wide (3 3 ⁄

" with a headrail-mounted rechargeable battery wand).

➤ The top of the brackets should be at the desired shade height.

IMPORTANT: The brackets must be level and aligned.

3 "

Minimum

Fully

Recessed

➤ Be sure to allow for the 7 ⁄

" rear fabric fold clearance.

CAUTION: The rear of the brackets must be flush against a flat mounting surface.

Do not mount the brackets on the curve of the arch opening. Drywall mounting is not recommended.

■ Mark two screw holes per bracket.

■ Attach the brackets using the screws provided.

IMPORTANT: Use a level to check that the mounting surface is level.

CAUTION: Both brackets must be installed at the same depth and height.

Ordered

Shade

Height

Proceed to “STEP 2 — Install the Shade” on page 9.

Mount the Installation Brackets — End Mount

End mount the headrail when conventional mounting techniques will not work — for example, in an arched window.

■ Mount the end mount brackets on a flat vertical surface at least 1 1 ⁄

" wide.

NOTE: Minimum mounting depth for a fully recessed end mount is 3" wide (3 3 ⁄

" with a headrail-mounted rechargeable battery wand).

➤ The top of the brackets should be at the desired shade height.

IMPORTANT: The brackets must be level and aligned.

3 "

Minimum

Fully

Recessed

➤ Be sure to allow for the 7 ⁄

" rear fabric fold clearance.

CAUTION: The rear of the brackets must be flush against a flat mounting surface.

Do not mount the brackets on the curve of the arch opening. Drywall mounting is not recommended.

■ Mark two screw holes per bracket.

■ Attach the brackets using the screws provided.

IMPORTANT: Use a level to check that the mounting surface is level.

CAUTION: Both brackets must be installed at the same depth and height.

Ordered

Shade

Height

Proceed to “STEP 2 — Install the Shade” on page 9.

INSTALLATION

STEP 2 — Install the Shade

If Your Battery Wand Attaches to the Headrail...

■ Attach the battery wand clip to the headrail.

Battery

Wand Clip

IMPORTANT: Position the clip so that the battery wand will be between installation brackets. A minimum of 15" is needed between the brackets to accommodate the battery wand or the rechargeable battery wand.

NOTE: Depending on the size of your shade, you may have received an additional battery wand. Make sure to install both.

➤ Step 1: Hook the battery wand clip onto the back channel of the headrail.

➤ Step 2: Rotate the clip down until it snaps into place.

Battery Wand Rechargeable Battery Wand

Battery

Wand Clip

1 Hook onto

Back Channel

Rechargeable

Battery Wand

Clip

1 Hook onto

Back Channel

Front of

Headrail Front of

Headrail

Snap Clip into Place

CAUTION: Be sure the power cable does not become pinched by the brackets or headrail during installation; damage or overheating of components could result.

CAUTION: Do not connect the power source prior to installing the shade.

I f you have a rechargeable battery wand...

■ Align the battery mount with the battery clips, orienting the socket end towards the motor end of the shade.

■ Push the battery mount straight into the battery wand clips until it snaps into place. Check to make sure the battery mount is secure.

■ Plug the power cable into the battery mount.

Socket

INSTALLATION

Mount the Headrail

■ Hold the headrail so that the front faces you.

IMPORTANT: To avoid damage to the fabric, make sure the fabric is not caught between the headrail and the installation bracket.

Bracket

■ Fit the front channel on top of the headrail onto the front lip of the installation brackets.

■ Push the headrail up and back until it snaps into place.

■ Check to ensure the headrail is securely placed in the brackets.

➤ Check that the bottom of the headrail is snapped into the base of each bracket.

➤ Check that the front lip of each bracket is in the front channel of the headrail.

WARNING: Failure to snap the headrail securely into the installation brackets may cause the shade to release unexpectedly.

See “Removing the Shade, If

Necessary” on page 30.

Bad

Good

Front of

Bracket

Back of

Bracket

Headrail

Proceed to “STEP 3 — Connect the Power Source" on page 11.

INSTALLATION

STEP 3 — Connect the Power Source

NOTE: When power is connected to the motor, a green LED inside the programming button housing will flash to indicate the shade is ready for operation.

■ Refer to the appropriate page below based on your order.

➤ For a battery wand, see below.

➤ For a satellite battery pack, see page 12.

➤ For an optional headrail-mounted rechargeable battery wand, see page 13.

➤ For an optional satellite-mounted rechargeable battery wand, see page 14.

➤ For an optional 18V DC Power Supply, see page 16.

➤ For an optional 18V DC Power Supply with daisy-chain connections, see page 17.

➤ For any other Hunter Douglas power options, see the instructions that came with the unit.

If You Have a Headrail-Mounted Battery Wand...

Mount the Battery Wand into the Battery Wand Clips

■ Align the battery wand with its socket toward the motor end on the shade.

■ Push the battery wand straight up into the battery wand clips until it snaps into place.

Check to make sure the battery wand is secure.

Socket

CAUTION: Be sure the cable does not become pinched by the installation bracket or battery wand clip. Damage or overheating of components could result.

Plug the Power Cable into the Battery Wand

■ From the back of the shade headrail, connect the power cable

(from the motor side) into the socket on the battery wand.

NOTE: Depending on the size of your shade, you may have received an additional battery wand. Please make sure to install both battery wands using the double connector power cable.

Back of Shade

INSTALLATION

Check the Power Cord

■

Visible

Check to ensure the power cord is not visible from the front of the shade.

➤ If it is visible, adhere the wire saddle on the power cord to the back of the shade.

Back of Shade

Visible

Wire

Proceed to “Testing the Shade” on page 18.

Wire

Saddle

If You Have a Satellite Battery Pack...

Mount the Satellite Battery Pack

■ Decide where you want to attach the wall mount bracket. A satellite battery pack may be installed in any orientation.

■ Pre-drill the screw holes using a 3 ⁄

" drill bit.

Wall Mount Bracket

■ Remove the backing from the double-sided tape on the wall mount bracket. Press the bracket into place.

■ Attach the bracket using the screws provided.

■ Position the battery wand so the power cable is easily connected to the socket.

■ Snap the wand into the wall mount bracket.

Socket

■ Install the cover with the slot aligned to the socket in the battery wand.

Slot Battery Wand Cover

Socket

INSTALLATION

■

Plug the power cable from the shade into the extension cable.

Plug the other end of the extension cable into the socket in the battery wand.

Power Cable from Shade

Battery Wand Cover

Extension

Cable

Proceed to “Testing the Shade” on page 18.

If You Have a Headrail-Mounted Rechargeable Battery Wand...

Insert the Battery Wand into the Rechargeable Battery Mount

■ Match the direction of the arrow on the underside of the battery wand with the arrow on the battery mount.

■ Insert the nose of the battery wand into the cavity of the battery

■ Push the battery wand flush into the mount until the battery snaps into place.

CAUTION: Be sure the cable does not become pinched by the installation bracket or battery wand clip. Damage or overheating of components could result.

CAUTION: Failing to insert wand properly may cause it to fall out of the mount, posing an injury risk and potentially damaging the wand. Additionally, when mounting on a door, closing the door with excess force may cause battery wand to dislodge from the mount, also posing an injury risk and possibly damaging the wand.

INSTALLATION

Check the Power Cord

■

Visible

Check to ensure the power cord is not visible from the front of the shade.

➤ If it is visible, adhere the wire saddle on the power cord to the back of the shade.

Visible

Wire

Proceed to “Testing the Shade” on page 18.

Wire

Saddle

If You Have a Satellite-Mounted Rechargeable Battery Wand...

Install the Rechargeable Battery Mount

■ behind the headrail, or in any desired location near the window covering. A satellite battery mount may be installed in any orientation.

➤ Make sure the provided cable is long enough to connect the satellite battery mount and the shade.

CAUTION: The rear of the battery mount must be flush against a flat mounting surface.

Do not install on curved molding.

15" Minimum Mounting Length

13"

Power

Socket

End

Allow 2" at power socket end for the extension cable jack.

Minimum flat mounting area = 15" x 1 1 ⁄

■ Mark the screw holes.

■ Drill the screw holes using a 3 ⁄

" drill bit.

■ Attach the battery mount using the screws provided.

CAUTION: Only use the screws provided with the battery mount, designed so that the screws will install flush with the mount. Protrusion of the screws could result in either the battery wand not attaching properly causing a failure to connect, or the wand falling out of the mount. Do not over-tighten.

INSTALLATION

Connect the Power Cable

■ Connect the power cable from the motor side into the power socket on the rechargeable battery mount.

NOTE: With longer cables, wire retainers (not supplied) are recommended to secure the cable.

Battery Mount

Power Cable from Shade

Extension

Cable

(If Needed)

Insert the Battery Wand into the Rechargeable Battery Mount

NOTE: The rechargeable battery wand ships fully charged so it is ready to install out of the package.

■ Match the direction of the arrow on the underside of the battery wand with the arrow on the battery mount.

■ Insert the nose of the battery wand into the cavity of the battery.

■ Push the battery wand flush into the mount until the battery snaps into place.

CAUTION: Be sure the cable does not become pinched by the installation bracket or battery wand clip. Damage or overheating could result.

Proceed to “Testing the Shade” on page 18.

INSTALLATION

If You Have an 18V DC Power Supply...

Connect the Power Supply

■ Plug the power cable from the shade into the extension cable.

■ Plug the other end of the extension cable into the 18V DC Power Supply.

■ Plug the 18V DC Power Supply into a standard outlet.

■ Secure the extension cable using wire retainers (not supplied). If hiding the cable behind the shade, make sure it does not interfere with the operation of the shade.

■ Space the wire retainers approximately

15" apart along the power supply cable, as shown.

WARNING: Keep cords and small parts out of the reach of children.

They can wrap cords around their necks and STRANGLE . They can also put small parts in their mouths and CHOKE .

WARNING: Electric shock and/or a fire hazard may occur if the 18V

DC Power Supply and cables are not properly installed.

Power Cable from Shade

Extension

Cable

18V DC

Power

Supply

15"

Maximum

Wire Retainers

Proceed to “Testing the Shade” on page 18.

INSTALLATION

If You Have an 18V DC Power Supply with Daisy-Chain Connections...

The daisy-chain feature allows up to three PowerView

automated shades to be powered by a single 18V DC Power Supply. However, each shade has its own RF receiver and can operate independently. The daisy-chain feature is only available with the 18V DC Power Supply option.

■ With two shades, route the power cables from each shade to the “Y” connector, using an extension cable if necessary.

■ Plug an extension cable into the connector and the 18V DC Power Supply. A two-shade configuration is shown below.

■ With three shades, an additional “Y” connector and additional extension cables are used.

Power Supply

Cable

18V DC

Power Supply

Shade

Power Cable

Extension

Cable

Connector

OPERATION

Testing the Shade

Check the Power Cord

■ Check the headrail to ensure the cord is not visible.

Test the Shade Using the Programming Button

Testing the shade with the programming button will allow you to ensure that the motor and power source are working correctly.

CAUTION: When raising the shade for the first time, observe how the fabric stacks. It should stack evenly. Immediately stop the shade if the bottom rail is not level or the shade starts to rub against either window jamb. See “Fabric Panel Leveling”, if necessary on page 28.

■ Press the programming button on the motor side end cap to test operation. If the shade does not operate, see “Troubleshooting” on page 23.

➤ Press the programming button to alternately lower, stop, and raise the shade.

Front of

Shade Programming

Button

If you ordered Magnetic Hold-Down Brackets, proceed to “Attach Magnetic

Hold-Down Brackets (Optional)” on page 19; otherwise proceed to “Using the PowerView

Remote” on page 20.

Attach Magnetic Hold-Down Brackets (Optional)

Hold-down brackets provide stability and prevent swaying by securing the bottom rail, for example on French door applications.

Magnetic

Hold-Down

Bracket

■ Completely lower the shade.

■ Attach the magnetic hold-down bracket onto the bottom rail just inside the end cap, oriented as shown.

■ Mark the screw locations using one of the mounting options shown below.

➤ The screw should be placed in the middle of the channel. This will allow for adjustment.

End

Cap

Outside Mount

OPERATION

Inside Mount

Preferred Alternate

■ Pre-drill the screw holes using a 3 ⁄

" drill bit.

■ Attach the hold-down brackets to the mounting surface using the screws provided.

■ If necessary, adjust the bracket height by loosening the screw and sliding the bracket up and down.

Adjust the bracket up or down using the channel.

OPERATION

Using the PowerView

Remote

Refer to the illustration below to familiarize yourself with the controls on the remote. Activate the remote by pulling both plastic tabs from the back battery compartment.

IMPORTANT: If you have more than one remote, see “Adding Additional Remote(s) to the

PowerView

Shade Network” in the PowerView Automation Remote Control Guide .

OPEN

Raises middle and bottom rail

Group 2

Group 3 Group 4

Group 5

Group 1

LEFT ARROW

Lowers the middle rail on

Top-Down/Bottom-Up shades

Group 6

RIGHT ARROW

Raises the middle rail on

Top-Down/Bottom-Up shades

Favorite

(Shading position)

STOP

Stops shade movement

(Press and hold for programming mode)

CLOSE

Lowers middle and bottom rail

Joining a Shade to a Group

IMPORTANT: The shade will not operate using the remote until it has been joined to a group.

1. Press and hold ■ STOP on the remote until the indicator lights blink (approximately 6 seconds). The remote is now in program mode.

2. Press the desired group number (1 – 6) on the remote. The backlit group number will flash to show it is selected.

3. While pressing the programming button on the shade, press ▲ OPEN on the remote. The shade will move slightly to indicate it has joined the group. Release the programming button.

4. Press and hold ■ STOP on the remote until the indicator lights stop blinking (approximately

6 seconds).

OPERATION

Basic Operation

■ To wake up the remote, simply pick it up or press ■ STOP. The last group(s) selected will be highlighted and active.

■ Press “all” or groups 1 – 6 to select specific shade(s) to move. Selected group button(s) will light to show they are selected.

➤ Multiple group buttons may be selected at a time.

➤ To deselect a group, press the group button again. The backlight for that group button will go out.

■ Press ▼ CLOSE to lower the selected shade(s).

■ Press ▲ OPEN to raise the selected shade(s).

■ Press ■ STOP to stop shade movement anywhere along its travel.

■ While a shade is in motion, press the opposite of shade motion ( ▲ OPEN or ▼ CLOSE) to reverse direction and move to fully open or closed.

■ Press ♥ FAVORITE to send selected shade(s) to your preset “favorite” position. Refer to the PowerView

Automation Remote Control Guide on how to set a favorite position. The default favorite position is the shade at 50% open.

Top-Down/Bottom-Up Operation

■ Press ▼ CLOSE to lower the bottom rail, closing the shade.

■ Press the left arrow to lower the bottom and middle rails, opening the shade top-down.

■ Press the right arrow to raise the middle rail, closing the shade.

■ Press ▲ OPEN to raise the bottom and middle rails, opening the shade bottom-up.

■ Press ■ STOP to stop shade movement anywhere along the shade’s travel.

Further Operation and Programming Information

PowerView

Pebble

Remote and/or PowerView Surface Remote

Operation

For information regarding operation and programming of the PowerView

remote, refer to your

PowerView Automation Remote Control Guide or the online PowerView Step-by-step Guide at hunterdouglas.com/operating-systems/motorized/powerview-motorization/manuals .

PowerView

Scene Controller

For information regarding operation and programming of the PowerView

Scene Controller, refer to your PowerView Automation Scene Controller Guide or the online PowerView

Step-by-Step Guide at hunterdouglas.com/operating-systems/motorized/powerviewmotorization/manuals .

PowerView

App Operation

The PowerView

Hub is required for PowerView

App operation. For information regarding setup and operation using the PowerView App, refer to the PowerView Step-by-Step Guide at hunterdouglas.com/operating-systems/motorized/powerview-motorization/manuals .

OPERATION

Resetting the Shade (If Necessary)

Calibration Reset

The calibration reset is used to recalibrate the shade’s travel limits.

Bottom-Up shades:

1. Press and hold the programming button for approximately 6 seconds. The shade will move slightly. Release the programming button.

2. The shade will raise to its fully open position to reestablish the upper travel limit, then lower to the fully closed position to reestablish the lower travel limit. The shade will move slightly one more time to indicate that the travel limits have been recalibrated.

Top-Down/Bottom-Up shades:

1. Press and hold the programming button for approximately 6 seconds. The shade will move slightly. Release the programming button.

2. The middle rail will raise to the top, followed by the bottom rail, opening the shade bottomup to set the upper travel limits. The bottom rail will then lower, followed by the middle rail, opening the shade top-down to set the lower travel limits. The shade will move slightly one more time to indicate that the travel limits have been reset.

Resetting Shade Programming

The programming reset erases all shade programming from memory, including group assignments, preventing input devices from operating the shade. The primary use is to correct group and network assignments during installation. The reset does not affect travel limits or the favorite position.

1. Press and hold the programming button for approximately 12 seconds. The shade will move slightly after 6 seconds, then again after 12 seconds. Release the programming button (the light flashes red). The light then flashes a series of green and red to indicate that shade programming is erased from memory.

2. Refer to “Joining a Shade to a Group” on page 20 to program the shade to a group.

OPERATION

Troubleshooting

If your shade is not operating correctly:

■ First review the guide that came with your control device.

■ Refer to the following troubleshooting for specific solutions for your shade.

If questions remain, please contact Hunter Douglas Consumer Support at 1-888-501-8364 .

Problem The shade will not snap into the installation brackets.

Solution If the shade has a battery wand, check that the wand is not interfering with the installation brackets.

Check that the installation brackets are level and aligned. Adjust and/or shim to level, if necessary.

Be sure the heads of the screws are flush against the installation bracket.

Make sure the shade fabric is not caught between the installation bracket and the headrail.

Check that the headrail is completely inserted into the installation brackets.

See “Mount the Headrail” on page 10.

Problem The shade does not operate using the programming button.

Solution Unplug the power cable from the motor, then plug it back in. A green LED inside the programming button housing should flash to indicate the motor has power.

Check that the batteries in the battery wand, satellite battery pack, or C-size satellite battery wand are correctly inserted and fresh. See the following page for replacing batteries in the battery wand.

Check that the power source is securely connected to the power cable and the cables are not pinched or caught in the headrail or installation brackets. If you have the rechargeable battery wand, check to see that the battery wand is correctly positioned in the mount.

Problem The shade is not responding to the PowerView

remote.

Solution IMPORTANT: A shade will not operate using the remote until it is joined to a group.

Check that the correct group number is selected.

Check that the batteries in the remote are correctly inserted and are fresh.

The LEDs that backlight the remote should come on full bright when ■ STOP is pressed.

Check that the power source is securely connected to the power cable and the cables are not pinched or caught in the headrail or installation brackets.

OPERATION

Problem Batteries in the battery wand need to be replaced.

Solution Replace the batteries in the battery wand.

Squeeze the cap latch to release the cap and remove the cap from the battery wand.

Install the batteries according to the instructions on the battery wand label.

Press the cap on until it latches.

Squeeze

Cap

Latch

Battery

Wand

NOTE: Hunter Douglas recommends AA alkaline batteries for use with our battery-powered shades. These will provide more than one year of operation, depending on usage. Lithium and rechargeable batteries are not recommended.

Problem Rechargeable battery needs recharging.

Solution There are two methods for charging the rechargeable battery wand — the dual charging station or the single charger.

CAUTION: Rechargeable Battery Wand can only be charged with

Hunter Douglas provided charging options — alternative charging devices may result in permanent damage.

Removing the Rechargeable Battery Wand from the Mount

■ To safely remove the rechargeable battery wand from your shade, grasp the end of the battery wand that is furthest away from the power socket.

CAUTION: Grasp the wand firmly prior to removal.

■ Using the indentation on the rear side of the battery wand, use your index finger to pull the battery wand out of the mount.

NOTE: The mount should remain installed and plugged into the shade cable during this process. You will simply remove the wand from the mount.

(Continued on next page.)

OPERATION

Problem Rechargeable battery needs recharging (continued).

Solution

Recharging Via the Dual Charging Station

■ Plug the dual charging station into a standard AC outlet.

■ Insert the nose of the rechargeable battery wand into the dual charging station slot.

■ Battery snaps firmly into place. A red indicator light confirms the battery wand is properly inserted and is charging.

■ Once the battery is fully recharged, the light indicator turns green. Charging may take up to three hours, depending on battery level.

■ Remove the battery wand from the charger.

Recharging Via the Single Charger

Remove the rechargeable battery wand from the mount, or insert the single charger cable without removing from the shade.

■

Attach the plug adapter to the charger.

Plug the charger into a standard AC outlet.

■ Plug the charging cable into the charging outlet on the rechargeable battery wand.

The charging outlet is near the nose of the wand.

■ A red indicator light confirms the battery wand is properly inserted and is charging.

CAUTION: Do not attempt to plug the charging cable into the battery mount’s power socket. Doing so will not only fail to charge the battery wand but could possibly cause damage to both the single charger and the battery mount.

Not this socket

■ Once the battery is fully recharged, the red light indicator will turn green. Charging may take up to two hours, depending on your battery level.

■ Remove the charging cable from the battery wand.

(Continued on next page.)

OPERATION

Problem The battery is charged but the shade does not operate.

Solution If your rechargeable battery wand is charged but not working, it may be due to its physical location in your window. The rechargeable battery wand can operate in temperatures up to 176°F (80°C). If the temperature in your window exceeds this, its safety feature will shut the battery off temporarily. The battery will turn back on once the temperature lowers into the operable range.

If you anticipate the rechargeable battery wand consistently exceeding this temperature limit, please reinstall in a location that avoids direct sunlight.

Problem Rechargeable battery needs recharging (continued).

Solution

Reinserting the Rechargeable Battery Wand into the Mount

■

Match the direction of the arrow on the underside of the battery wand with the arrow on the battery mount.

Insert the nose of the battery wand into the cavity of the battery mount.

■ Push the battery wand flush into the mount until the battery snaps into place.

Problem The shade is hard to raise or lower, or will not raise or lower.

Solution Make sure the fabric is not caught in the installation brackets.

Check that the headrail and installation brackets are level and aligned in the window. Level the headrail by shimming the installation brackets, if necessary.

Problem The front fabric appears to cling to the back fabric.

Solution With the shade in the closed/lowered position, lightly apply a static spray for home furnishings. Follow the manufacturer’s directions on the can’s label.

Follow these steps:

1. Hold the can 6" to 8" from the fabric panel and lightly spray across the fabric folds.

2. Raise and lower the shade 1 or 2 times to check for static reduction.

3. Allow the shade to dry in the fully closed/lowered position.

If necessary, reapply the static spray each time the shade is professionally cleaned.

OPERATION

Problem The fabric folds are wrinkled, creased, or gather unevenly.

Solution Similar to clothing, Vignette

shades may require dressing throughout the life of the shade. Dress the fabric by opening and closing your shade(s) several times to realign the fabric folds.

The folds may also be dressed by hand with a gentle tug on each edge of the fabric fold(s) where indentations appear.

Steaming Vignette Shades

For deeper wrinkles and creases, light steaming may be required. In lieu of steaming, commercially available wrinkle release sprays may be used. Only the face side of the shades should be sprayed, not the back liner. Depending on style and fabric, slight wrinkles, puckers or other fabric variations may remain and are inherent to this product. Do not steam the fabric on the headrail, middle rail, bottom rail, or back liners.

CAUTION: Do not steam the fabric on the headrail, middle rail, bottom rail, or back liners.

A “Fabric Steaming” video is available on YouTube

(Vignette Modern Roman Shades—Fabric Steaming

—Hunter Douglas.) http://cli.re/vignette-steaming.

OPERATION

Problem Top-Down/Bottom-Up shades do not appear level.

Solution

Fabric Panel Leveling

If the middle rail or bottom rail is not level, adjust using the cam lock buttons located on the back of the rail.

Unlock button.

Hold the cord in bottom rail cord clip and use a flat blade screwdriver to turn the cam lock button a quarter turn counterclockwise to unlock.

Bottom Rail

Cord Clip

Cam Lock Button

If the bottom rail needs to be raised, pull up on the cord until the rail is level.

If the bottom rail needs to be lowered, keep tension on the cord and gently lower the bottom rail.

Lock button.

Turn the cam lock button a quarter turn clockwise to lock.

CARE

Problem The middle-rail on Top-Down/Bottom-Up shades does not align with the headrail or fully close.

Solution

Mid-Rail Cord Clip Adjustment

With the Top-Down/Bottom-Up design option, the cord rout clips that secure to the middle rail can shift during transit or handling the shade. If the cord rout clips have shifted and are no longer aligned with the lift cord, the shade panel will appear skewed and could damage the shade over time. Adjusting the cord clip is a simple fix.

Step 1: Check to see if the cords are misaligned.

Middle-rail is not aligned.

Step 2: Push the clear cord clip to the center to align with the lift cords coming from the headrail.

Step 3: Operate the shade a few times and check to make sure the lift cords are still aligned, readjust if necessary.

CARE

Removing the Shade, If Necessary

■ While holding the headrail, lower the shade approximately 4" to access the installation bracket.

Back of

Shade

■ Step 1: While holding the headrail, push back on the bottom tab of the installation bracket using your thumb or a flat blade screwdriver to release the bottom edge of the headrail.

■ Step 2: After releasing the bottom edge, roll the back of the headrail down and out from the bracket.

Tab

IMPORTANT: On longer shades, you might need to lower the shade slightly to access the locking tab.

➋ Roll the headrail down and out from the bracket.

➊ Push back against the tab using your thumb or flat blade screwdriver.

Cleaning Procedures

Hunter Douglas Vignette

Modern Roman Shades are made with anti-static, dust-resistant fabrics that repel dirt and dust. For most fabrics, the following cleaning options are available.

Dusting

■ Regular light dusting with a feather duster is all the cleaning needed in most circumstances.

Vacuuming

■ Use a hand-held vacuum with low suction for more thorough dust removal.

Compressed Air/Hair Dryer (Cool Setting)

■ Blow dirt and debris from within the fabric folds using clean, compressed air.

Spot-Cleaning

■ Spot clean using a sponge or delicate cloth, warm distilled water, and a mild soap solution. Handle with care as you would any fine fabric.

■ Dab the spot with the dampened sponge or cloth until it is removed. Rubbing alcohol or non-oil-based baby wipes may be used on more stubborn stains. Do not rub the fabric.

■ Allow the shade to dry in the completely lowered/closed position.

CARE

Ultrasonic Cleaning

Vignette

Modern Roman Shades can be ultrasonically cleaned by a professional.

CAUTION: Do not ultrasonically clean the headrail, middle rail or bottom rail fabric, or any room-darkening fabrics.

■ Specify that a mild detergent solution be used.

■ Never immerse the headrail into the solution.

■ Allow the shade to dry in the completely lowered/closed position.

Injection/Extraction Cleaning

Vignette Modern Roman Shades can be cleaned by a professional using the injection/ extraction method of deep cleaning.

CAUTION: Do not use the injection/extraction method of deep cleaning on the headrail or bottom rail fabric.

■ Specify the dry cleaning method only.

■ Pretreat heavy stains.

■ Allow the shade to dry in the completely lowered/closed position.

Steaming

CAUTION: Do not steam the headrail, middle rail, or bottom rail fabric.

■ Steam the face fabric from the bottom to the top, making sure to get steam under each fabric fold. Be careful not to saturate the fabric with steam.

■ Allow the shade to dry completely before operating it.

■ In lieu of steaming, commercially available wrinkle release sprays may be used. Only the face side of the shades should be sprayed, not the back liners. Be sure to allow the shade to dry in the fully lowered/closed position.

A Note on Textiles

As with all textiles, Vignette fabrics are subject to some inherent variations in the fabric weave. Subtle dye-lot variations, puckering, or wrinkling fall within textile industry standards and should be considered as normal, acceptable quality. These characteristics are not usually visible from the front or rear, but may be visible from a side angle. Additionally, there will be slight differences in pattern alignment from the fabric on the rails to the fabric of the shade, which do not detract from the product’s appeal.

Variations in color and or pattern irregularities are unique characteristics that contribute to the classic beauty of the shade.

CHILD SAFETY

WARNING

For more safety information, call 1-800-997-2389.

■ Always keep cords out of the reach of children.

■ Move cribs, playpens and other furniture away from cords. Children can climb furniture to get to cords.

NOTE: The warning labels on the bottom rails of corded window coverings contain important safety information. These warning labels are designed to be permanent, in accordance with the industry’s safety standards, and must not be removed.

DECLARATIONS

U.S. Radio Frequency FCC Compliance

FCC ID information is located on top of the shade's headrail.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines. This equipment should be installed and operated keeping the radiator at least 20 cm or more away from person’s body. RF Exposure requirements are met when installed in mobile equipment. This module cannot be installed in portable equipment without further testing and a change to FCC’s grant of authorization.

Innovation, Science and Economic Development Canada

Under Innovation, Science and Economic Development Canada’s regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Innovation, Science and

Economic Development Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic

Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

(1) This device may not cause interference.

(2) This device must accept any interference, including interference that may cause undesired operation of the device.

Class B Digital Device Notice

This Class B digital apparatus complies with Canadian ICES-003, RSS-Gen and RSS-210.

CAN ICES-3 (B)/NMB-3(B)

This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment and meets RSS-

102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 20 cm or more away from person’s body.

European Conformity

We, the undersigned,

Hunter Douglas Window Fashions

One Duette Way, Broomfield, CO 80020, USA

Hunter Douglas Europe B.V.

Piekstraat 2, 3071 EL Rotterdam, The Netherlands certify and declare under our sole responsibility that the PV14 conforms with the essential requirements of the EMC directive 2004/108/EC and R&TTE directive 1999/5/EC.

A copy of the original declaration of conformity may be found at www.hunterdouglas.com/RFcertifications.

The Hunter Douglas

Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying experience when selecting, purchasing and living with your window fashion products. If you are not thoroughly satisfied, simply contact Hunter Douglas at (888) 501-8364 or visit hunterdouglas.com

. In support of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.

COVERED

BY A LIFETIME LIMITED WARRANTY

• Hunter Douglas window fashion products are covered for defects in materials, workmanship or failure to operate for as long as the original retail purchaser owns the product (unless shorter periods are provided below).

• All internal mechanisms.

• Components and brackets.

• Fabric delamination.

• Operational cords for a full 7 years from the date of purchase.

• Repairs and/or replacements will be made with like or similar parts or products.

• Hunter Douglas motorization components are covered for 5 years from the date of purchase.

NOT COVERED

BY A LIFETIME LIMITED WARRANTY

• Any conditions caused by normal wear and tear.

• Abuse, accidents, misuse or alterations to the product.

• Exposure to the elements (sun damage, wind, water/moisture) and discoloration or fading over time.

• Failure to follow our instructions with respect to measurement, proper installation, cleaning or maintenance.

• Shipping charges, cost of removal and reinstallation.

Hunter Douglas (or its licensed fabricator/distributor) will repair or replace the window fashion product or components found to be defective.

TO OBTAIN WARRANTY SERVICE

1. Contact your original dealer (place of purchase) for warranty assistance.

2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to service locations.

3. Contact Hunter Douglas at (888) 501-8364 for technical support, certain parts free of charge, for assistance in obtaining warranty service or for further explanation of our warranty.

NOTE: In no event shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for incidental or consequential damages or for any other indirect damage, loss, cost or expense. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Different warranty periods and terms apply for commercial products and applications.

1020448 9/20

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Installation • Operation • Care

Vignette

Modern Roman

Shades Stacking Style

PowerView

Automation

Product View

Tools and Fasteners Needed

Installation Overview

STEP 1 — Mount the Installation Brackets

Mounting Types and Window Terminology

Mount the Installation Brackets — Inside Mount

Mount the Installation Brackets — Outside Mount

Mount the Installation Brackets — End Mount

Mount the Installation Brackets — End Mount

STEP 2 — Install the Shade

If Your Battery Wand Attaches to the Headrail...

Mount the Headrail

STEP 3 — Connect the Power Source

If You Have a Headrail-Mounted Battery Wand...

If You Have a Satellite Battery Pack...

If You Have a Headrail-Mounted Rechargeable Battery Wand...

If You Have a Satellite-Mounted Rechargeable Battery Wand...

If You Have an 18V DC Power Supply...

If You Have an 18V DC Power Supply with Daisy-Chain Connections...

Testing the Shade

Check the Power Cord

Test the Shade Using the Programming Button

Attach Magnetic Hold-Down Brackets (Optional)

Using the PowerView

Remote

Joining a Shade to a Group

Basic Operation

Top-Down/Bottom-Up Operation

Further Operation and Programming Information

Resetting the Shade (If Necessary)

Calibration Reset

Resetting Shade Programming

Troubleshooting

Removing the Rechargeable Battery Wand from the Mount

Recharging Via the Dual Charging Station

Recharging Via the Single Charger

Reinserting the Rechargeable Battery Wand into the Mount

Steaming Vignette Shades

Fabric Panel Leveling

Mid-Rail Cord Clip Adjustment

Removing the Shade, If Necessary

Cleaning Procedures

Dusting

Vacuuming

Compressed Air/Hair Dryer (Cool Setting)

Spot-Cleaning

Ultrasonic Cleaning

Injection/Extraction Cleaning

Steaming

A Note on Textiles

WARNING

For more safety information, call 1-800-997-2389.

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