Version 1.0
July 30, 2014
®
®
Xerox Work Centre 7970
Color Multifunction Printer
Customer Expectation & Installation Guide
Xerox® WorkCentre® 7970
Table of Contents
WorkCentre® 7970 Series
Table of Contents
1.
Product Overview.......................................................................................... 1
Introduction ............................................................................................................................................. 1
Product Highlights .............................................................................................................................. 1
Product Configuration ...................................................................................................................... 1
Base Configuration................................................................................................................ 2
Options ......................................................................................................................................... 2
Configuration Dependencies........................................................................................... 2
2.
Detailed Specifications .............................................................................. 3
Product Specifications ..................................................................................................................... 3
System Specifications ......................................................................................................... 3
Device Specifications .......................................................................................................... 3
Operating Environment ...................................................................................................... 3
Electrical Requirements ..................................................................................................... 4
Feature Specifications ........................................................................................................ 4
Accounting.................................................................................................................................. 8
Device Management ............................................................................................................ 8
Controller/Print Server ........................................................................................................ 9
System Productivity ........................................................................................................... 10
Feeding Specifications ................................................................................................................. 11
Finishing Specifications ............................................................................................................... 12
Media and Substrate ..................................................................................................................... 13
3.
Maintenance and Support......................................................................14
Customer/Operator Maintenance .......................................................................................... 14
Support Services.............................................................................................................................. 14
Call Procedure ...................................................................................................................... 14
Training .................................................................................................................................................. 14
Product Sustainability ................................................................................................................... 15
Supplies and Consumables* .................................................................................................... 15
Initial Supplies ....................................................................................................................... 15
Recommended Supplies ................................................................................................ 16
4.
Installation .......................................................................................................16
Roles and Responsibilities......................................................................................................... 16
Connectivity for Remote Services ......................................................................................... 17
Installation Planning ....................................................................................................................... 18
Main Components............................................................................................................... 18
Module Dimensions ........................................................................................................... 18
Space Requirements / Service Space Envelope............................................. 18
Mobility Plate Information ............................................................................................... 19
Electrical Requirements .................................................................................................. 19
Customer Expectation and Installation Guide
iii
Table of Contents
WorkCentre® 7970 Series
Audible Noise......................................................................................................................... 19
Installation Considerations ............................................................................................ 19
Network Requirements .................................................................................................... 19
Fax Telephone Line Requirements (Optional) .................................................. 19
Convenience Stapler (Optional) ................................................................................. 19
Energy Star ............................................................................................................................. 19
5.
Operational Considerations ..................................................................20
Print / Image Quality Expectations........................................................................................ 20
Network Connectivity Expectations ...................................................................................... 20
Scanning Expectations................................................................................................................. 20
Security Expectations ................................................................................................................... 21
Non-standard Paper Sizes......................................................................................................... 21
Service Uptime .................................................................................................................................. 21
External Keyboard Expectations ............................................................................................ 21
Solutions ............................................................................................................................................... 21
Operational Definitions ................................................................................................................. 22
6.
Appendix...........................................................................................................23
Links ........................................................................................................................................................ 23
Software Updates ............................................................................................................... 23
Responsibility Matrix ......................................................................................................... 23
Customer Agreement ....................................................................................................... 24
Customer Expectation and Installation Guide
iv
Product Overview
WorkCentre® 7970 Series
1. Product Overview
WorkCentre 7970 multifunction printers are enabled by the Xerox® ConnectKey™ Controller. These simple-to-implement systems give you real, practical
solutions that easily streamline how you communicate, process and share important information, simplify complex paper-driven tasks, and drive down
costs while keeping your data secure.
Introduction
When at the workplace, the Xerox Workcentre 7970 gives your office staff the luxury of controlling device functions from any workstation. Plus, mobile
professionals can stay connected to the communications tools and productivity solutions offered by the WorkCentre 7970 – for more flexibility regardless
of location.
Product Highlights
Convenience
The WorkCentre 7970 offers the freedom of uninhibited mobility wherever business is done.
Productivity
Xerox gives you the tools and technologies that make it possible to automate common office workflows and greatly simplify the ways in which companies
share business-critical information.
Security
Xerox engineered the WorkCentre 7970 with the most complete range of advanced features, technologies, and solutions from security-industry leaders
that safeguard critical information from all potential points of vulnerability.
Image Quality and Cost Control
The WorkCentre 7970 achieves high-impact color documents that impress– while providing solutions to minimizing costs.
Environment
At Xerox, sustainability has never been viewed as a cost of doing business, but as a way of doing business – developing products and solutions to serve
our customers and reduce the impact on our planet.
Product Configuration
Customer Expectation and Installation Guide
1
Base Configuration
Feeding



Duplex Automatic Documents Feeder (single pass scan): 130 sheets capacity
Bypass Tray: 100 sheets capacity
Four Trays : Total 3,040 sheets capacity
Output
Trays


Dual Offset Catch Tray: 250 sheets capacity each
Left-side Face up Tray: 100 sheets capacity


High Capacity Feeder: 2,000 sheets capacity
Envelope Tray: replaces Tray 1, 60 envelopes capacity


Business Ready Finisher: 50-sheet multi-position stapling, hole punch
Business Ready Booklet Maker Finisher: 50-sheet multi-position stapling, hole punch, V-fold and saddle-stitch booklet
making
C/Z Folder available to both Business Ready Finisher configurations
Convenience Stapler and Work Surface
Smart Kits®
Drum Cartridge (1 Cartridge per Color 013R00662)
Waste Toner Container (1 Cartridge 008R13061)
Options
Feeder
Options
Finisher
Options
Kits





Configuration Dependencies

C/Z Folder requires BR finisher or BR Booklet Maker Finisher
Customer Expectation and Installation Guide
2
WorkCentre® 7970 Series
Detailed Specifications
2. Detailed Specifications
Product Specifications
System Specifications
Print Speed and
Monthly Volume
Simplex Speed
Color / B&W
Duplex Speed
Color / B&W
Recommended
Average Monthly
Print Volume1
Maximum Monthly
Duty Cycle2
Technology
7970
HiQ LED Toner
Up to 70 / 70 ppm
Connectivity
Up to 70 / 70 ppm
10,000 to 40,000 pages
Up to 300,000 pages
What exactly is Duty Cycle?
Duty Cycle is a print device’s rated capacity to continuously perform
work under normal conditions. It is usually expressed as the
sustainable volume in letter- or A4-sized pages that can be printed per
month.
Define the problem
When discussing a machine’s capabilities, there is often a
misconception about its Duty Cycle. Customers tend to think in terms
of duty cycle, while Xerox thinks in terms of AMPV (Average Monthly
Print Volume). Many print device vendors today do not define what
these terms mean, how they are different, and how it affects a
customer.
What are considered “normal conditions”?
Because Duty Cycle is based on how the printer performs under
“normal conditions,” you first must define what “normal conditions”
are—and there are many factors that affect the execution of everyday
print jobs. These include everything from the robustness of the
machine and the types of applications being run to the physical
environment in which the customer is printing.
In addition, any true measure of what constitutes “normal” must
account for those occasions when a job is running at less than
maximum speed. And as we all know, there are other times that for
any number of reasons, a job isn’t running and the machine sits idle.
It’s a natural part of the printing business. So to calculate Duty Cycle,
Xerox took into account these “normal conditions”, as well as the
anticipated shift usage per week, to consider all factors that a machine
and its operators may encounter when running print jobs.
What is the difference between AMPV and Duty Cycle?
Duty Cycle takes into account the actual capabilities of a machine with
varying circumstances, while Average Monthly Print Volume (AMPV) is
the volume an average customer is expected to produce on a machine
in a month. AMPV reflects a range of an entire machine population’s
monthly usage, while Duty Cycle displays the potential to grow while
still utilizing the machine. This is important to keep in mind because
although a customer’s typical print volume may fall into the AMPV
range, the company may grow beyond the usual volume and printing
capability of the machine. This is why when making a buying decision,
a customer should look at their AMPV and the company’s potential to
grow.
1
The Average Monthly Print Volume is the expected regular monthly
throughput.
2
The Monthly Duty Cycle is the maximum volume capacity expected in
any one month. This volume us supported under standard vendor
supplied service for any single month but is not expected to be
sustained on a regular basis. Customers should consider higher
volume machines or multiple machines is average monthly volume
approaches the maximum duty cycle on a continual basis.
Customer Expectation and Installation Guide
10/100/1000Base-T Ethernet, High-Speed USB 2.0 direct print,
Optional Wi-Fi (with Xerox® USB Wireless Adapter)
Device Specifications
Control Panel Language Support
US English, International English, International French, Italian,
German, International Spanish, Dutch, Brazilian Portuguese, Swedish,
Norwegian, Danish, Finnish, Turkish, Greek, Russian, Czech, Polish,
Hungarian or Romanian, Catalan
Certifications












FCC Class A Compliant (US), ICES Class A Compliant
(Canada)
TUV Listed to “UL 60950-1, Second Edition”
TUV Certified to “CSA 22.2 No.60950-1-07, Second Edition”
CB Certified/CE Marked (IEC 60950-1, Second Edition)
ENERGY STAR Version 2.0®
EAC ( Russia)
NOM (Mexico)
Ukraine
Blue Angel (German)
Eco Logo (Canada)
EPEAT
GS Mark (German)To view the latest list of certifications, go to
www.xerox.com/OfficeCertifications
Accessory Options


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

High Capacity Feeder (HCF)
Envelope Tray (Replaces Tray 1)
BR Finisher
BR Booklet Maker Finisher
C/Z Folder (Requires separate power cord)
Swedish Hole Punch
External Keyboard
Convenience Stapler (includes Work Surface)
Smart Card Enablement Kit
Xerox Secure Access Unified ID System ® (with USB Card
Reader) with Follow-You Print™

Walk up Fax (One- or Two-line options, includes LAN Fax)

Xerox® USB Wireless Adapter

McAfee Integrity Control Enablement Kit

XPS Print Option Kit

Unicode Font kit
Foreign Device
Also known as Auxiliary Access Device, this is an
Interface (FDI)
interface to third party access control devices, such
(Optional)
as coin machines and card readers.
Operating Environment
Operating
Environment
Required Temperature
Range
Required Relative Humidity
Altitude (above sea level)
7970
50° to 82° F (10° to 28° C)
15% to 85% RH
Max of 8,200 Feet (2,500 meters)
3
WorkCentre® 7970 Series
Detailed Specifications
Sound Power Levels (Base
config)
Sound Pressure Levels
(Base config)
Operating: 7.6 LwAd (B)
Standby: 3.5 LwAd (B)
Operating: 58 LpAd (dBA)
Standby: 17 LpAd (dBA)
Feature Specifications
Print
First Print
Out Time3
Color / B&W
Resolution
Registration
Electrical Requirements
Geographies: Western Hemisphere:
North America
Electrical
7970 Engine
7970 C/Z Folder
Voltage : 110-127
VAC +/- 10%
Frequency: 50/60 Hz
+/- 3%, 20 A
Voltage : 110-127 VAC +/10%
Frequency: 50/60 Hz +/- 3%,
15A
Voltage
Max
Printable
Area
Receptacle
NEMA part #: 5-20R
NEMA part #: 5-15R
Power cord
Length
8.5 Feet
8.5 Feet
Geographies: Eastern Hemisphere :
Europe / Asia / South America / Africa
7970 Engine
Voltage
Voltage : 220-240
Voltage : 220-240 VAC +/VAC +/- 10%
10%
Frequency: 50/60 Hz
Frequency: 50/60 Hz +/- 3%,
+/- 3%, 10 A
10 A
Requires use of a 10 ampere outlet which is standard in
most modern office buildings. Consult with local service
to determine the country specific receptacle and confirm
the existence of this outlet in the proposed installation
space.
2.3 meters
2.3 meters
Power cord
Length
1022 watts
1005 watts
Standby Mode
89 watts
116 watts
Low Power Mode
84 watts
94 watts
Warm up from Power off
As fast as 240
seconds
As fast as 240
seconds
4 seconds
4 seconds
3.0 watts
3.5 watts
(Default time to
Sleep mode = 2
min.)
(Default time to
Sleep mode = 2
min.)
Customer Expectation and Installation Guide
Print
Features
Print
Features
7970
220-240V
Running (Average)
Sleep Mode
 Max. Image Area: 305mm x 476.6mm / 12” x 18.76”
 Guaranteed Image Quality Area : 297mm x 476.6mm
/11.69” x 18.76”
7970 C/Z Folder
Electrical Requirements
7970
Power Consumption
110-127V
Recovery from Low
Power
Up to 1200 x 2400 dpi
Printing registration specifications for 8.5 x 11” (A4):
 Tray 1-4: ±1.5 mm (side 1), ±1.9 mm (side 2) along
the lead edge and ±2.0mm (side 1), ±2.4mm (side 2)
mm along the side edge
 Bypass Tray: Lead Edge is ±2.2 mm and Side edge
±3.0 mm
Skew registration specification from side-to-side feeding
for 8.5 x 11” (A4)
 Tray 1-4 is ±3 mm (side 1), ±4 mm (side 2)
Bypass tray skew is ±4 mm.
The product will reproduce 11”x17” full bleed image
when printing on 12”x18” paper and A3 full bleed when
printing on SRA3 paper. The maximum length images
(476.6mm) are only produced on media 19” long. On all
media there is a Lead Edge deletion of 4mm and a Trail
Edge deletion of 2mm. The Side Edge deletion varies
with paper size. For paper less than 12” wide the Side
Edge deletion is 2mm per edge. For widths greater than
12” the Side Edge deletion is determined by the paper
width less the imageable area divided by 2.
Print:
Electrical
Receptacle
7970
As fast as 6.9 sec / 4.2 sec.
Copy:
 Max. Image Area: 297mm x 432mm / 11.69” x 17”
 Guaranteed Image Quality Area : 297mm x 432mm/
11.69” x 17”

Standard:
Print from USB, Earth Smart Driver Settings, Job
Identification, Booklet Creation, Store and Recall
Driver Settings, Bi-directional Status, Scaling, Job
®
Monitoring, Color By Words, Xerox PrintBack








Application Defaults
Banner Sheet Enable / Disable
Bi-directional Status
Custom Color Options (Color By Words)
Cover Selection
Delay Print (specific time)
User Permissions
Image Options (Toner Saver, Resolution
(Standard, Enhanced, High)
3
The first print and copy out times were measured with machine in
ready condition, image quality setting at defaults,
Reduction/Enlargement at 100%, uncollated, selecting and feeding a
8.5x11 LEF / A4 LEF plain paper sheet from tray 1 in black or full color
respectively and feeding to the bottom center tray without any finisher
installed. Priority mode set to color or black and white as appropriate.
The first copy out time (FCOT) is measured from when the Start
button is pressed to when the trail edge of the first copy is output to the
specified destination.
The first print out time (FPOT) is the duration from the Print Job
request to the delivery into the output tray. Overall system print
performance (‘Click to Clunk’ time) is primarily dependent upon the
software applications and network environment being used.
Rasterizing (RIP-ing) is only a small fraction of Click to Clunk time.
4
WorkCentre® 7970 Series
Detailed Specifications
Print
7970

Job Identification (Print ID or Banner, Print ID in
margins on first page only or all pages)

Layout / Watermark (N-up (up to 16 pages per
sheet), Multi-up, Booklet layout / finishing, Fit to
new paper size)

Overlays

Paper Selection by Attribute

LAN Fax (requires optional Fax Kit)

Sample Set

Saved Job

Secure Print with Timed Deletion

Special Pages (exception page programming:
covers, inserts, exception pages)

Store and Recall Driver Settings

Sustainability Features (Xerox® Earth Smart
Settings, Duplex, N-up, Turn-off Banner and Print
ID, Smart Sample Set, Hold All Jobs)

TWAIN Print Driver
Optional:

Mobile Printing: Apple® AirPrint™, Xerox® Mobile
Print®, Xerox® Mobile Print Cloud®
Print from
USB



®
Xerox
Mobile
Express
Driver®
(X-MED)
Xerox ®
Global Print
Driver®
Xerox ® Pull
Print Driver
Print Solutions
Xerox®
Mobile Print
Cloud
(Optional)
Xerox®
Mobile Print
Solution
(Optional)
Copy
As fast as 7.0 sec.
As fast as 5.3 sec.
Sides
Quantity
Resolution
(max)
Reduce /
Enlarge
Features 
Input-to-Output: 1-1, 1-2, 2-2, 2-1
1 to 9,999
Up to 600 x 600 dpi







Allows walk-up printing from Type A USB port on
front panel
Supports direct printing from computer via Type B
USB port
Supported file formats: PDF, JPEG, TXT






Makes it easy for mobile users to find, use and
manage Xerox® and non-Xerox devices in every
new location. Plug into a new network, and XMED automatically discovers available printers
and provides status and capability information.
Save a list of “favorite” printers for each location,
store application print settings for use on any
printer in any network, and greatly reduce mobile
support calls to IT.
A truly universal print driver that lets IT administrators
install, upgrade and manage Xerox® and non-Xerox
devices from a single driver. It provides a consistent,
easy-to-use interface for end-users, reducing the
number of support calls, and simplifying print services
management.
Makes it easy for IT managers to qualify, deploy and
manage all print devices using a single driver in a Pull
Print environment. Uses a single queue and single
driver. The Xerox® Pull Print Driver extends convenience
across a broad range of printing assets. IT
administrators no longer need to manage and configure
multiple drivers. Used in conjunction with Xerox Secure
Access Unified ID System®, Equitrac Office®, Ysoft®
SafeQ®, Pharos® and others.
7970
First Copy
Out Time3
Color /
B&W
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
Features
Variable zoom from 25% to 400% in 1%
increments
Annotation and Bates™ stamping (with color
capability and font size adjustment)
Authentication for Services (i.e. Color Copy)
Auto Paper Select
Auto Reduction & Enlargement to fit selected paper
size
Auto Tray Switching
Automatic 2-sided/Duplex
Booklet Creation
Build Job: (Enables page-level programming and
also lets you proof each section or delete last
section as the job is built)
Collation
Covers (Front only, front and back, back only,
printed inside and out: Blank or Printed)
Dividers (blank)
Edge Erase
Features Help (Intuitive text and graphic
descriptions)
ID Card Copy
Image Quality Adjustments
Image Shift (with Auto Center option)
Invert Image (negative or mirror image)
Large Job Interrupt
Multi-up (up to 15 columns by 15 rows)
Sample Set
Save Job Settings
Single Color
Stapling
Transparencies
Xerox® Copier Assistant® (XCA) Software provides a
PC-based alternative to the user interface touch
screen. Used in conjunction with a customer-supplied
PC attached via the USB port, this software supports
text-to-speech, screen magnification and easy PC
keyboard access to basic and advanced copy
features. Section 508 compliant. For more information
or to download Xerox® Copier Assistant for free, visit
www.xerox.com
Xerox® Mobile Print Cloud addresses the needs of
businesses with a mobile workforce and puts you ahead
of the evolving mobile print need, but without burdening
staff, budget or infrastructure. Getting started takes only
a few minutes via the cloud. Print from any mobile
device to nearly any brand of printer. Accurate printing
with true Microsoft® Office® rendering and more. Print
what you need, when, where and how you need it.
Xerox® Mobile Print Solution is an ideal choice for sites
that have additional requirements for control and
security with an onsite server. Xerox® Mobile Print
Solution allows users to print from most mobile devices
to nearly any brand of printer or MFP without drivers or
added complexity. Simply enter a release code (PIN) at
the device and get accurate printing with true Microsoft
Office rendering and more to use with your server for
private, onsite deployment.
Customer Expectation and Installation Guide
5
WorkCentre® 7970 Series
Detailed Specifications
Scan
Scan
Concurrency
Input Speed
(Single Pass)
Resolution
Max Scan Area
Scan Template
Management
Network Print
Services
File Formats
Document
Management
Fields
(Meta Data)
Scan Features
7970
7970
Scan while the system is printing, copying, or while
it is transferring scan to network or fax jobs (priority
is for return of scanned originals and printing
concurrent jobs)
Scan at up to 133 ipm
Scan at up to 133 ipm
for color 8.5 x 11 in. /
for black-and-white 8.5
A4 LEF
x 11 in. / A4 LEF

72 x 72 dpi to 600 x 600 dpi

Bit Depth: 1-bit (black-and-white), 8-bit
(grayscale), 24-bit (color)
Scan Default Resolution: 200 dpi
11 x 17 in. / A3

Support 250 scan templates

Create Xerox® CentreWare® IS scan
templates and share via device cloning to
other MFPs

Confirmation sheet options
SFTP, FTP, SMB, NetWare, HTTP, HTTPS

Color TIFF (TIFF 6.0 or TTN2 with JPEG,
LZW)

Black-and-white TIFF (G3MH, G4 MMR
compression - single or multiple pages)

Searchable PDF and PDF/A (MRC, JPEG,
G3 MH, G4 MMR, JBIG 2 Huffman, JBIG
Arithmetic Compression, Deflate (for

Black-and-white and within MRC))

JPEG

XPS

Encrypted / Password Protected PDF
(Network Scan Templates only)

Linearized PDF
Features only available in Network Scan to File
Templates:

1 to 6 user programmable metadata fields
per network scan to file templates and
unlimited fields within the template
 Metadata field consists of field name, default
value and other configurations

Customized fields viewed on user interface
for variable data input
Destinations: Scan to Mailbox, Scan to USB, Scan
to Email, Scan to Network; File Formats: PDF,
PDF/A, XPS, JPEG, TIFF; Convenience Features:
Scan to Home, Single Touch Scan, Searchable
PDF, Single/Multi-Page PDF / XPS / TIFF,
Encrypted / Password Protected PDF, Linearized
PDF / PDF/A

Mixed Size Originals

Scan Build Job

Compression Quality/File Size Control

Original Type (Photo and Text, Photo, Text,
Map, Newspaper / Magazine)

Auto Background and Shadow Suppression

Size for Size (for mixed size originals)

TWAIN Driver

Bound Originals

Edge Erase

Reduction/Enlargement

Optional Software Packages: ConnectKey®
for SharePoint®, ConnectKey® for
DocuShare®, ConnectKey® Share to Cloud,
Xerox® Scan to PC Desktop® Professional,
other solutions available through various
Xerox Alliance Partners
Customer Expectation and Installation Guide
Supported
Scan
Destinations
Authentication
Standard:

Scan to USB Drive

Scan to Email

Scan to PC / Server Client (SMB or FTP)

Scan to Mailbox

Scan to Secure FTP and HTTPS

Scan to Home

Scan to Application
Optional:

Xerox® Scan to PC Desktop® (Professional
and SE)

ScanFlowStore®

Xerox® ConnectKey™ for SharePoint®

Xerox® ConnectKey Share to Cloud

Various Xerox® Business Innovation Partner
Solutions







Supports Kerberos (UNIX / Windows Server)
SMB (Windows Server)
NDS
LDAP
Xerox Secure Access Unified ID System ®
Locally on device (internal database)
Convenience Authentication via Magstripe,
Proximity and Smart Card (CAC / PIV and
.NET) readers
Scan to Email
Directory Access:
Features

Address list via LDAP (Windows Archive
(Standard)
Directory, Exchange, Notes, Domino)

Downloaded address list (comma-separated
file format)
 Email signatures (6 lines each of 128 character
max), email message body (user configurable),
email CWIS confirmation sheet options
 Scan to Email S/MIME Encryption
 Email Signing (requires Smart Card option)
 Auto send to self
Network Scanning – Software Solutions
®
Xerox Scan to
A desktop offering that provides advanced
PC Desktop®
document imaging, archiving, editing and
Professional
organization tools:
(Optional)

PaperPort Professional image viewing and
file management software
 Complete PDF functionality
 Secure PDF workflow of all scanning
applications

OmniPage Pro Office (for desktop/client
installation) – Professional OCR software
for digital archiving and document
conversion

Image Retriever – provides fully automated
retrieval of scanned images direct from a
scan enabled Xerox® WorkCentre to
individual desktops. Also includes email
inbox polling capability
Xerox®

Xerox® ConnectKey for SharePoint
ConnectKey™
simplifies and streamlines the way you
for
scan, capture and store your paper-based
SharePoint®
documents. Using your Xerox® MFP, you
(Optional)
can route documents directly into the
precise document repository folder, just like
you would from your PC. At the MFP, you
can browse to the folder, name the
document, and add any key indexing
information before you scan. With the
flexibility to capture and route to SharePoint
as well as Windows folders,
6
WorkCentre® 7970 Series
Detailed Specifications
Scan
Xerox®
ConnectKey
Share
to Cloud
(Optional)
7970

ConnectKey is the right solution for any
office that needs to archive and share
paper-based documents.

ConnectKey Share to Cloud provides
organizations with powerful, easy and
secure document scanning capabilities that
connect your Xerox® MFP to popular cloud
services and email, such as Google
Docs™, SalesForce.com, Office 365 and
Dropbox™ and gives employees anytime,
anywhere access to their most important
documents using mobile devices.
Fax
7970
Standard:

Internet Fax, Fax Build Job, Network Server
Fax Enablement (solutions available
through various Xerox® Business
Innovation Partners)
Optional:

Fax Forward to Email or SMB, Walk-up Fax
(one-line and two-line options, includes
LAN Fax)
Network Server Fax Features
Compatibility
ITU (CCITT) group 3
Various Xerox® Business Innovation Partner
Solutions
Max Scan Area
11 x 17 in. / A3
Send Features

One- or Two-sided Scanning (up to 11 x 17
in. / A3)

Add to Send List (50 numbers maximum)

Build Job, Speed Dial, Delay Send (specific
time) Original Type (photo, text or photo
and text)
Print Features

One- or Two-sided Printing
Fax
7970


Superfine: 600 x 600 dpi
Receive: Accepts all sizes
Fax Send
Features








LAN Fax (fax from print driver)
Auto Fax Transmission Reduction
Page-by-page Job Status at the Machine
Delay Start, Build Job, Favorites
Automatic Memory Resend
Automatic Cover Sheets
Pstn Fax
Device Address Book (up to 1,000
contacts)
Fax Receive
Features








One- or Two-sided Printing
Stapled or Unstapled
Receive Print Mode – Manual (size, margin,
stock, header) / Auto
Output Tray Selection
Up to 200 Password Protected Mailboxes
Secure Receive
Receive Timestamp
Auto Answer Delay
Fax Forward


Forward to Email or SMB Location
Fax Forward on Receive Only
Fax Reports

Activity, Dial Directory, Group Directory,
Transmission Confirmation, Pending Fax,
Options Report, On Demand Overwrite
Report, Mailbox Report, Broadcast Report
Fax Features
Transmission
Resolution


Staple
Secure Print

Superfine: 400 x 200 dpi (Scan at 600 x
600 dpi)
Fine: 200 x 200 dpi
Standard: 200 x 100 dpi


Internet Fax Features
Compatibility


Address
Directory Access
Resolution


Direct print-ready document transmission to
remote Internet Fax machines or email
clients (SMTP)
Reception and automatic printout of
documents sent via email from remote
Internet Fax machines or email clients
Send: Multi-page TIFF, PDF, PDF/A
Receive: TIFF, MTIFF, PDF, PDF/A, PS,
text, PCL, PRN, JPEG

72 x 72 dpi to 600 x 600 dpi

Bit Depth: 1-bit (black-and-white)
SMTP (send), POP3 (receive)
Network
Protocols
Compliance
ITU-T T.37 compliant
Walk-up Fax Features
(Optional (Customer-installable) – 1 and 2 lines)
Compatibility
ITU (CCITT) group 3
Compression /
MH/G3, MMR/SG3
Speed
Resolution

Walkup Send:

Standard: 200 x 100 dpi

Fine: 200 x 200 dpi
Customer Expectation and Installation Guide


Auto Dialing




Security
Security
Features
Speed Dials: 5,000 total (one- or two-line
options)
Group Dials: Up to 200 groups with up to
400 recipients per group (one- or two-line
options)
Auto Redial: Up to 14 attempts (per country
requirements)
1 to 25 minute intervals
Batch send (up to memory capacity)
7970
Standard:

McAfee® Embedded, McAfee ePolicy (ePO)
Compatible, HDD Overwrite, 256-bit
Encryption (FIPS 140-2 compliant), Common
Criteria Certification (ISO 15408), Secure
Print, Secure Fax, Secure Scan, Secure,
Email, Cisco® TrustSec Identity, Services
Engine (ISE) Integration, Network
Authentication, SSL, SNMPv3, Audit Log,
Access Controls, User Permissions
Optional:

McAfee Integrity Control, Xerox Secure
Access Unified ID System® with Follow-You
Printing®, Smart Card Enablement Kit
(CAC/PIV/.NET)






Expanded Authentication
Network authentication to access device
and/or device services via- Kerberos (UNIX /
Windows Server 2003 / Windows Server
2008), SMB (Windows 2000 / Windows Server
2003 / Windows Server 2008), NDS, LDAP
Xerox Secure Access Unified ID System ®
Local Authentication (internal database)
Smart Card authentication -144k CAC / PIV
Card Support (2048 bit certificate key) /.NET
Secure Data
7
WorkCentre® 7970 Series
Detailed Specifications
Security
7970















Secure Access
Unified ID
System®
(Optional)


Digitally signed PDF (when using Smart Card
authentication)
Encrypted Scan to Email
Encrypted Password Protected PDF (when
using Network Scan Templates only)
Secure Print (up to 10 digit PIN or Network
Authentication)
Immediate Image Overwrite
On Demand Image Overwrite (Scheduled,
Manual), includes sanitation of unused area of
disk
FIPS 140-2 256 bit Hard Disk Encryption
Expanded Authorization
SA access based on network credentials
Authorization per user per service
User Permissions required to access Print and
Print Features (e.g. color access, or time
restrictions) reflects in the print driver
Secure Network Access
IP Filter, IPsec, IPv6, SSL, SNMPv3, HTTPs,
802.1X, Cisco® TrustSec integration
(optional), Device Security
McAfee® Embedded Security, Port
disablement including USB ports, Audit Log,
Hide Print Job Names, McAfee Integrity
Control (optional)
Common Criteria Certification ISO 15408
Xerox Secure Access Unified ID System ®
integrates your Xerox® multifunction systems
with your existing employee/student ID PIN or
badge providing a flexible and convenient
authentication system. Allow your staff,
employees or students to send documents to
a centralized print server. Then, at any
multifunction printer on the network, they’ll
simply log in with a swipe of their magnetic or
proximity ID card or their PIN to securely print
their job.
For more information, go to
www.office.xerox.com/software-solutions



Device Management
Features
Management
Support
Xerox®
CentreWare®
Web
Novell
NDPS/NEPS
Xerox® Device
Manager
Accounting
Features
7970
Xerox® Standard Accounting (Copy, Print, Scan, Fax, Email)
Tracking
Copy, Print, Fax, Scan and Email usage
Accounting

Up to 2,497 User accounts (User ID)

Up to 500 General accounts (Client)

Up to 498 Group accounts (Department)
Features

Administrator can manage the feature via the
Web User Interface or device control panel in
tools

Administrator has the ability to import or
export user accounts, Group Accounts,
General Accounts and User limits via an
industry standard CSV file
Optional Features
Optional
Equitrac Office®, Equitrac Professional®, YSoft®
Accounting
SafeQ®, other network accounting solutions
Features
available through various Xerox® Business
Innovation Partners
Network
Enhanced network accounting with up to the minute
Accounting –
data on how the system is being used
Third Party

Comprehensive management and enterprise
Enablement
scale tracking and reporting of device usage
of copy, print, scan and server fax

Numerous solutions are available through
Xerox® Alliance Partners. For details visit
Customer Expectation and Installation Guide
www.xerox.com
Security enhancements with the addition of
HTTPS protocol support
WorkCentre requests account authentication
from third party server enabling larger
databases of users and accounts
Accept Authentication Login at control panel
and pass to third party Networking Account
Interface with third party accounting terminal
for accounting user interface

7970

SNMP Version 1. SNMP Version 2c and
SNMP Version 3 trap over TCP/IP and IP

MIB access (IETF-MIBII RFC 1213), Host
Resources

MIB RFC 2790, Printer MIB RFC 1759 v.2
A Web-based server application for network
administrators that permits Web browser-based
device management from any workstation, whether
running Windows, UNIX or any other operating
system:

Works with any SNMP-managed printer from
any manufacturer.

Provides help with device discovery and
installation, health checks and
troubleshooting, and device upgrades, as
well as basic accounting and asset
management.

Requires Windows XP, Vista or Windows 7
and Internet Explorer 6.0 and higher.

CentreWare Integration available for Tivoli®
NetView®, Unicenter TNG®, Microsoft
Management Console (MMC), HP®
OpenView®
Server gateway application: centralized
management tool.
Xerox® Device Manager collects and manages the
data that drives fact-based decisions for your
enterprise device management environment. It is a
single tool to install print queues and configure,
manage, monitor and report on both networked and
locally connected devices – regardless of vendor –
across your enterprise.
Xerox® Device Manager provides:
 Device monitoring and troubleshooting
 Extensive reporting and discovery of new
devices
 Usage collection, chargeback and billing
capabilities
Xerox® Device
Types for SAP
Environment

Xerox, together with SAP through our Goldlevel membership in the SAP Printer Vendor
Program, provides seamless connectivity
between SAP systems and your Xerox®
printers and MFPs. And as an SAP customer
you benefit from having SAP-certified Xerox®
device types available right from SAP’s
online delivery model. SAP-certified device
types for Xerox® printers and MFPs are
available to download.
www.office.xerox.com/software-solutions
Xerox® SAP R/3
Intelligent
Barcode Utility
(optional)

Provides built-in process intelligence that
allows the printing of barcodes on any
appropriately configured PostScript printer in
specific versions of SAP environment and
within Latin-1 (ISO8859-1) SAP system code
pages only. Used in conjunction with Xerox®
PostScript Device Types for SAP
8
WorkCentre® 7970 Series
Detailed Specifications
Features
7970
Features
environment and Xerox® Font Center
Barcode Fonts. Information available at
www.office.xerox.com/software-solutions
Xerox® Barcode
Pro PS
(optional)

Enables intelligent PostScript printing on
Xerox® multifunction systems by storing
Xerox® software, as well as, the barcode
fonts on the printer hard disk. Enables the
printing of barcodes from any application
(SAP client or mainframe) that supports
PostScript printing. Information available at
www.office.xerox.com/software-solutions
CentreWare Internet Services – Integrated Web Pages Provided by the
Device
Device Status
Web server embedded in Network Controller:

Tray status/contents

Consumables status

Alerts
Job Submission

Print ready files: PS, PCL, TIFF, PDF, JPG,
XPS (requires XPS Print Kit), TXT,
PRNOutput feature selection (2-sided, output
color, collate, orientation, staple, hole punch,
folding, output destination)

Delivery options (Immediate, sample set,
delay and secure, Save job or reprint)
Administration
Allows simple, remote installation setting of
configuration options and management of the
device
Browsers

Internet Explorer 7.x, 8.x, 9.x

Safari 5.x

Mozilla Firefox 4.x, 5.x, 6.x, 7.x, 8.x, 9.x,
10.x, 11.x

Opera 11.x

Chrome 12
Support
Install print / scan drivers and online support
available via web page
Languages
International English, International French, Italian,
Supported
German, International Spanish, Dutch, Brazilian
Portuguese, Swedish, Norwegian, Danish, Finnish
or Russian, Simplified Chinese, Korean, Japanese
Remote Services
MeterAssistant®

Automates the process of collecting and
submitting meter reads for tracking and
billing of Xerox® device usage.

Eliminates the need for time-consuming enduser involvement and ensures that meter
reads are submitted to Xerox on time.
Supplies
Automatically orders supplies for Xerox® output
Assistant®
devices based on actual usage, eliminating the
need to manually
manage supplies inventory.
Maintenance
Offers a fast (and free) way to resolve potential
Assistant®
issues and receive assistance and automate the
troubleshooting/repair process. Diagnostic data is
Customer Expectation and Installation Guide
7970
sent to Xerox, allowing for problems to be solved
faster with increased uptime.
Controller/Print Server
Controller
Processor
Memory
System Disk
Display
PDLS
Operating
Systems
Features
Connectivity
Fonts
7970
1.2 GHz Dual-core
2 GB system plus 1 GB page memory
Minimum of160 GB
Page Description Languages:

Adobe® PostScript® 3™, PDF, PCL® 5c /
PCL 6, XML Paper Specification (XPS®)
(Optional)












Microsoft® Windows® XP (32- and 64-bit)
Windows Server 2003 (32- and 64-bit)
Windows Server 2008 (32- and 64-bit)
Windows Server 2012 and R2
Windows Vista SP (32- and 64-bit)
Windows 7 (32- and 64-bit)
Windows 8 (32- and 64-bit)
Windows 8.1 (32- and 64-bit)
Mac OS 10.7, 10.8, 10.9
Linux Redhat® Fedora® Core 19 x86
openSUSE® 13.1 x64
Ubuntu® 13.10 x64

Unified Address Book

Remote Control Panel

Online Support

Configuration Cloning
Network Protocols:

TCP/IP: HTTP/HTTPS, Internet Printing
Protocol, LPR/LPD, Raw Socket
Printing/Port 9100, IPv4/IPv6, WSD

NetWare: Bindery and NDS IPX/SPX,
NDPS®/NEPS (with Server Gateway)

AppleTalk®: EtherTalk®

Microsoft Windows Networking over IP

Bonjour®

IPv6

Secure FTP

Most protocols not in use can be disabled
Administrative Protocols:

DHCP, BOOTP, SNMP, WINS, SLP® v2,
HTTP, HTTPS, DHCP Autonet, SSL, NTP,
DNS, SSDP


PCL: 93 scalable fonts, line printer and
bitmap font
PostScript 3: 173 Type 1 fonts, 2 Multiple
Master fonts
9
WorkCentre® 7970 Series
Detailed Specifications
System Productivity
The WorkCentre 7970 is a document printer. The printer may cycle down between each page depending on job complexity.
Overall system performance (‘Click to Clunk’ time) is primarily dependent upon the software applications and network environment being used.
Rasterizing (RIP-ing) is only a small fraction of Click to Clunk time.
The continuous print speeds shown in table below are for feeds from Trays 1 – 4. Speed from Bypass Tray (5) will be slightly lower.
WorkCentre 7970 Color/Black Speed
Size
Weight
Simplex ppm
Duplex ipm
8.5x11/A4 LEF
16lb – 28lb Bond (60gsm – 105gsm)
70/70
70/70
11x17/A3 SEF
16lb – 28lb Bond (60gsm – 105gsm)
35/35
24/24
8.5 x 14 /B4
SEF
16lb – 28lb Bond (60gsm – 105gsm)
40/40
26/26
8.5x11/A4 LEF
Transparency
31/31
NA
8.5x11/A4 LEF
Lightweight Cardstock
28lb Bond – 90lb Index (106gsm – 169gsm)
40/40
40/40
11x17/A3 SEF
Lightweight Cardstock
28lb Bond – 90lb Index (106gsm – 169gsm)
24/24
17/17
8.5 x 14 /B4
SEF
Lightweight Cardstock
28lb Bond – 90lb Index (106gsm – 169gsm)
28/28
19/19
8.5x11/A4 LEF
Gloss
80lb Text – 100lb Text (106gsm – 169gsm)
40/40
40/40
11x17/A3 SEF
Gloss
80lb Text – 100lb Text (106gsm – 169gsm)
24/24
17/17
8.5 x 14 /B4
SEF
Gloss
80lb Text – 100lb Text (106gsm – 169gsm)
28/28
19/19
8.5x11/ A4 LEF
Cardstock
65lb Cover – 140 lb Index (170gsm – 256gsm) and
Heavyweight Cardstock
140 lb Index – 110 lb Cover (257gsm – 300gsm)
31/31
31/31
11x17/ A3 SEF
Cardstock
65lb Cover – 140 lb Index (170gsm – 256gsm) and
Heavyweight Cardstock
140 lb Index – 110 lb Cover (257gsm – 300gsm)
17/17
13/13
8.5 x 14 /B4
SEF
Cardstock
65lb Cover – 140 lb Index (170gsm – 256gsm) and
Heavyweight Cardstock
140 lb Index – 110 lb Cover (257gsm – 300gsm)
20/20
15/15
8.5x11/A4 LEF
Glossy Cardstock
65lb Cover – 140 lb Index (170gsm – 256gsm) and Heavy
Glossy Cardstock
140 lb Index – 110lb Cover (257gsm – 300gsm)
31/31
31/31
11x17/ A3 SEF
Glossy Cardstock
65lb Cover – 140 lb Index (170gsm – 256gsm) and Heavy
Glossy Cardstock
140 lb Index – 110lb Cover (257gsm – 300gsm)
17/17
13/13
8.5 x 14 /B4
SEF
Glossy Cardstock
65lb Cover – 140 lb Index (170gsm – 256gsm) and Heavy
Glossy Cardstock
140 lb Index – 110lb Cover (257gsm – 300gsm)
20/20
15/15
* Auto Duplex capable up to 80 lb Cover / 220gsm max or 169 gsm coated paper
LEF = Long edge feed; SEF = Short edge feed
Note: Heavy and Glossy papers may result in increased image mottle. It is recommended that high quality papers available through Xerox, with even
paper formation, be used to minimize the amount of mottle.
Customer Expectation and Installation Guide
10
WorkCentre® 7970 Series
Detailed Specifications
Feeding Specifications
Tray 1: Min: 5.5x7.5”/140 x 182mm
Max: 11.7x17”/297 x 432mm
Tray 2: Min: 5.5 x 7.5”/140 x 182mm
Max: 12.6x18”/320 x 457mm
Tray 3: Custom sizes not supported
Tray 4: Custom sizes not supported
Weights
16 lb. bond to 140 lb. index / 60 to 256 gsm
Supported

Bond
Media Types

Card Stock

Custom

Glossy Card Stock

Hole punched

Labels

Letterhead

Lightweight Card Stock

Lightweight Glossy Card Stock

Plain

Preprinted
High Capacity Feeder (HCF) (Optional)
Capacityv
Tray 6: 2000 sheets
Standard
Letter LEF, A4 LEF, 7.25x10.5” LEF
Sizes
Custom
Custom sizes not supported
Sizes
Weights
16 lb. bond to 140 lb. index / 55 to 256 gsm7
Envelope Tray (Optional - Replaces Tray 1)
Capacityv
Stack height: 43mm or approx. 60 envelopes
Standard
Monarch, Commercial #10, ISO-C5, DL
Sizes
Custom
Min: 3.9x5.8 ”/ 98 x 148mm
Sizes
Max: 6.4 x 9.5”/ 162 x 241mm
Weights
20 lb. bond to 24 lb. bond / 75 to 90 gsm
Total Capacity
Device Total
5,140 sheets
Capacity
Automatic Document Feeder
Custom
Sizes
Duplex Automatic Document Feeder
Capacity4
250 sheets (Single-pass DADF)
Speed

up to 133 images per minute color

up to 133 images per minute black-and-white
Paper Sizes
5.5 x 8.5 in. to 11 x 17 in. / A5 to A3
Sensed
Weights
16 lb. bond to 32 lb. bond / 50 gsm to 128 gsm
Trays
Bypass Tray
Capacityv
Standard
Sizes
Custom
Sizes
Weights
Supported
Media Types
Tray 5: 100 sheets
Min: postcards, envelopes
Max: SRA3 SEF, 12x19” SEF
Min: 3.5x3.9”/89 x 98mm5
Max: 12.6x19”/320 x 483mm
16 lb. bond to 110 lb. cover / 55 to 300 gsm6

Bond

Card Stock

Card Stock Reloaded

Custom

Envelopes

Glossy Card Stock

Glossy Card Stock Reloaded

Heavyweight Card Stock

Heavyweight Card Stock Reloaded

Heavyweight Glossy Card Stock

Heavyweight Glossy Card Stock Reloaded

Hole punched

Labels

Letterhead

Lightweight

Lightweight Card Stock

Lightweight Card Stock Reloaded

Lightweight Glossy Card Stock

Lightweight Glossy Card Stock Reloaded

Plain

Plain Reloaded

Preprinted

Recycled

Transparencies
High Capacity Tandem Tray(Total 3,140 sheets)
Capacityv
Standard
Sizes
Tray 1:
Tray 2:
Tray 3:
Tray 4:
Tray 1:
520 sheets
520 sheets
867 sheets
1,133 sheets
Min: A5 SEF, 8.5x5.5” SEF
Max: A3 SEF, 11x17” SEF
Tray 2: Min: A5 SEF, 8.5x5.5” SEF
Max: SRA3 SEF, 12x18” SEF
Tray 3: Letter LEF, A4 LEF, 7.25x10.5” LEF
Tray 4: Letter LEF, A4 LEF, , 7.25x10.5” LEF
4
When using Xerox 4200 Business 20lb or Xerox Business 80gsm
(fresh paper).
5
Plain paper with a feed length below 5.5in. (140mm) may jam more frequently,
which may require replacement of the fuser unit. Therefore paper transport
capability is not guaranteed to meet the spec for plain paper with a feed length
below 5.5in. (140mm).
6
Select media between 257-300gsm are supported, please see Recommended
Materials List for further details
Customer Expectation and Installation Guide
7
Media weights heavier than 80lb Cover (216gsm) may experience more
frequent misfeeds from the High Capacity Feeder
11
WorkCentre® 7970 Series
Detailed Specifications
Finishing Specifications
Stacker
Output Trays (Standard)
Stacking Trays

Dual Offset Catch Tray – up to 250 sheets
each
Left-side Face up Tray – up to 100 sheets

BR Finisher (Optional)8
Capacity
Top Tray:

500 sheets of 8.5 x 11 in. / A4 unstapled
Offsetting
Stacking Stapling Tray:

3000 sheets of 8.5 x 11 in. . / A4 LEF
unstapled or

1500 sheets of 11 x 17 in. / 8.5 x 14 / A3
unstapled or

200 stapled sets of 8.5 x 11 in. / A4 or 100
stapled sets of 11 x 17 in. / A3
Center bottom Tray is not available when the
Finisher is installed.
Max paper weight that can be stacked is 110lb cover
300gsm)
Sizes

4 x 6 in. to 12 x 19 in. / A6 to SRA3 for
stacking

7.25 x 10.5 in. to 11 x 17 in. / B5 to A3 for
stapling
Weights

16 lb. bond to 80 lb. cover / 60 to 220 gsm
Stapling



Hole Punch
standard
North America:
Europe:
Single and multi-position stapling
Auto stapling (50 sheets maximum) – 24 lb/90
gsm
Letter, Legal, Tabloid, A3, A4, B4 and B5 and
Custom sizes from 7.25 x 10.5 in. to 11 x 17
in. / B5 to A3 sizes supported

Max paper weight that can be stapled is 80lb
cover (220gsm). Performance of stapling 50
sheets of paper exceeding 24lb bond (90gsm)
cannot be guaranteed



2-3 Hole Punch (North America)
2-4 Hole Punch (Europe)
4 Hole Swedish Punch (Optional)

up 65 lb cover (200gsm) available to Finisher
Top Tray and Finisher Main Tray
BR Booklet Maker Finisher (Optional)8
Capacityv
Top Tray:

500 sheets of 8.5 x 11 in. / A4 unstapled
Offsetting
Stacking Stapling Tray:

1500 sheets of 8.5 x 11 in. LEF / A4 LEF /11
x 17 in. / 8.5 x 14 / A3 unstapled

200 stapled sets of 8.5 x 11 in. / A4 or 100
stapled sets of 11 x 17 in. / A3
Sizes
Weights
Stapling
8

Center bottom Tray is not available when the
Finisher is installed.

Max paper weight that can be stacked is 100lb
cover (300gsm)
Hole Punch
standard
North America:
Europe:
Booklet Maker

Letter, Legal, Tabloid, A3, A4, B4 and B5
Sizes supported

Max paper weight that can be stapled is 80lb
cover (220gsm). Performance of stapling 50
sheets of paper exceeding 24lb bond (90gsm)
cannot be guaranteed



2-3 Hole Punch (North America)
2-4 Hole Punch (Europe)
4 Hole Swedish Punch (Optional)

up 65 lb cover (200gsm) available to Finisher
Top Tray and Finisher Main Tray

Saddle-stitch 2 to 16 sheets (15 sheets of 90
gsm or less plus 1 sheet of 169 gsm)
Bi-fold up to 5 sheets
Letter, Legal, Tabloid, A3, A4, SRA3
supported



Booklet saddle stitching available with Short
Edge Feed (SEF) paper sizes 8.5x11”,
8.5x13”, 8.5x14”, 9x11”, 11X15”, 11x17”,
12x18”, A4, A3, SRA3. The Finisher Booklet
Maker Tray can accommodate up to 20 sets
of up to 15 sheets per set when stapled.
Booklets can consist of 2 to 15 sheets of 24lb
(90 gsm) or less.
C/Z Folder (Optional and Requires separate power cord)
Specifications
Folder option provide three different folds: C Fold, Z
Fold and Z Half Fold
•
Folding limited to 16-24 #/60-90gsm media only
•
C Fold and Z Fold:
Letter/ A4 paper sizes only
Output destination to envelope tray only
Max envelope tray capacity- 40 sheets
•
Z Half fold:
Tabloid & A3 paper sizes only
Output destination to stacker tray or top
tray
Convenience Stapler
Convenience Stapler (Optional - Includes Work Surface in North
America)
Capacityv
50-sheet stapling

5,000 staples

Requires a separate outlet

4 x 6 in. to 12 x 19 in. / A6 to SRA3 for
stacking

7.25 x 10.5 in. to 11 x 17 in. / B5 to A3 for
stapling
16 lb. bond to 80 lb. cover / 60 to 220 gsm

Single and multi-position stapling

Auto stapling (50 sheets maximum) – 24 lb/90
gsm
Finisher does not perform edge trim
Customer Expectation and Installation Guide
12
Detailed Specification
WorkCentre® 7970 Series
Media and Substrate
For more detailed information on throughput materials, please refer to
the Xerox Materials Usage Guide and the Recommended Materials
List.
http://www.xerox.com/downloads/usa/en/supplies/rml/supplies_rml_wo
rkcentre-7800-series.pdf

Recommended paper to maximize image quality and product
reliability is Xerox Color Xpressions Select 24lb or Xerox
Colotech Plus 90gsm (smooth bright white paper). This paper is
specifically designed to maximize image quality and machine
performance over a wide range of environmental conditions.

Using coated (e.g., gloss, matte coated or photo finished /
proofing) and/ or Cardstock (i.e., >90lb Index / 164 gsm) stock
may result in degraded reliability performance. Customers using
these materials exclusively or extensively will see decreased
performance as it relates to image quality and product reliability.

Attempts to feed heavier than recommended paper stocks,
and/or misuse of the media settings, may cause machine
damage or poor image quality. Using media at run modes other
than that recommended for the grade may cause poor image
quality and machine damage.

Envelope printing should not be used as a primary application.

Envelopes without windows are supported through the bypass
tray in sizes Monarch, DL, C5, and No 10 (other custom sizes
are supported as well). Envelope feeding reliability is highly
dependent on the envelope used and the area coverage of the
image being affixed to the envelope.

The optional envelope tray replaces Tray 1. Customer is
responsible for installing the envelope tray.

Specialty media may not provide optimum image quality at the
extremes of the environmental range.


Transparencies
The following premium transparencies are available for use:
3R12505 (3R98205 for A4). Transparencies are supported out of
all trays (Trays 1 – Tray 5, Bypass) if fed in the correct manner.
These premium transparencies are specifically designed to
provide optimum print quality.
Use of other transparencies may cause machine damage and
result in excessive service calls.
Customer Expectation and Installation Guide
13
WorkCentre® 7970 Series
Maintenance and Support
3. Maintenance and Support
This section helps define the support and services that Xerox will supply and what is expected of the customer.
Customer/Operator Maintenance
See Section 4
Support Services
Call Procedure
The Xerox Customer Support Centers are available to provide general information, answer questions and take service calls. You can reach the
Customer Support Center at the following toll-free phone numbers:
Technical Support Contact Information
Geography
Country
North America
South America
Western Europe
US
Canada
Mexico
Argentina
Bolivia, Plurinational State of
Brazil
Chile
Colombia
Paraguay
Uruguay
Venezuela
Austria
Belgium
Denmark
Faroe Islands
Finland
France
Germany
Greece
Greenland
Iceland
Ireland
Italy
Luxembourg
Monaco
Netherlands
Norway
Portugal
Spain
Sweden
Switzerland
United Kingdom
Phone Number
1-800-821-2797 (Base Business)
1 800 939 3769
01.800.00.Xerox (93769) Opción 2
0800-222-XEROX (0800-222-93769)
0800-222-XEROX (0800-222-93769)
4004-4050 (capitais e regiões metropolitanas)
0800 979 3769 (demais localidades)
800-200-600
+01 8000 410071 / (571) 489 0071
0800-222-XEROX (0800-222-93769)
0800-222-XEROX (0800-222-93769)
+0800 7746837
0043 1 207 9000
32 2 713 14 52
352 48 01 23 (Luxembourg)
70107288
00 298 344001
(09) 6937 9666
0 825 012 013
069 999915632
801 11 93769
+299 36 35 34
+354 440 9000
1890 925 050
199 309 241
32 2 713 14 52
352 48 01 23 (Luxembourg)
0825 03 30 10
020 6563620
815 00 308
707 200 578
902 200 169 opción 2
0771-17 88 08
043 299 90 00
0870 900 5501
Training
Customer/Operator training is available upon request.
Customer Expectation and Installation Guide
14
WorkCentre® 7970 Series
Maintenance and Support
Product Sustainability
Packaging take-back service for Xerox branded products:
Whenever possible, we encourage you to recycle packaging locally as it reduces greenhouse gas emissions associated with transportation. However, if
unable to recycle locally, we offer a packaging take-back and recycling service to our customers for Xerox branded products, where customers pay for
the return shipping and Xerox pays for the recycling. If interested in this service, please send your packaging to: Xerox Corporation, ESSO – Scrap,
6500 State Route 63, Middletown, OH 45044 , ATTN: EPEAT Packaging Returns
Environmental Features








The WorkCentre 7970 delivers cutting-edge reductions in energy consumption.
Conserve Energy with Green Technologies
EA Toner: With ultra low-melt technology achieves minimum fusing temperature lower than conventional toner for even more energy savings
and brilliant glossy output even on ordinary paper.
Induction heating: The newly developed, heat-efficient IH fuser does not require preheating, which helps reduce power consumption in
standby mode by 44% compared to a resistance heating device. Plus, the device recovers from sleep mode in less than 10 seconds.
LED scanner: The power consumption of the scanner using LED lighting is 1/3 of traditional scanners using fluorescent lamps.
Manage Resource Usage and Print Responsibly
Energy Management. With Cisco EnergyWise, enabled by Xerox Power MIB (Management Information Base), you can control, manage and
report your device’s power consumption information, and set optimal power states and timeout intervals.
Earth-smart printing. Innovative new Earth Smart feature allows you to choose the most environmentally sensitive options for your print jobs.
®
®
Supplies and Consumables*
Item
Reorder #
Units per Carton
Yield
Comments
Black Toner
6R01509
6R01513
6R01517
6R01512
6R01516
6R01520
6R01511
6R01515
6R01519
6R01510
6R01514
6R01518
13R00662
1R00613
8R13064
8R13061
8R12941
1 Cartridge
1 Cartridge
1 Cartridge
1 Cartridge
1 Cartridge
1 Assembly
1 Assembly
1 Cartridge
3 Refills
26K
WW metered
US/XCL/XE sold
DMO sold
WW metered
US/XCL/XE sold
DMO sold
WW metered
US/XCL/XE sold
DMO sold
WW metered
US/XCL/XE sold
DMO sold
4 Supplied with Product
Supplied with Product
Supplied with Product
Supplied with Product
8R12941
8R12964
3 Refills
1 cartridge
5K each
5K each
1 Supplied with Option
8R12964
8R13177
1 cartridge
1 cartridge
5K each
5K each
1 Supplied with Option
2 Supplied with Option
Cyan Toner
Magenta Toner
Yellow Toner
Smart Kit Drum Cartridge
Transfer Belt Cleaner
Second Bias Transfer Roll
SMart Kit Waste Toner Container
Staple Refills – Business Ready Finisher/ Business
Ready Booklet Maker Finisher
Staple Refills – Convenience Stapler
Staple Cartridge –Business Ready Finisher/ Business
Ready Booklet Maker Finisher
Staple Cartridge – Convenience Stapler
Staple Cartridge –Business Ready Booklet Maker
Finisher
15K
15K
15K
125K
160K
200K
n/a*
5K each
*Assumptions:
Toner cartridge yield is based on 5% area coverage on A4/Letter LEF. toner yield can vary due to many factors including but not limited
to: image area coverage, image content, media size, run mode, application types, monthly print volumes and Image quality setpoints.
Average drum yield is based on a run length of 5 pages of 8.5x11” / A4 LEF pages, with split of 30% color/ 70% B&W pages. *Waste
Toner Container yield will vary depending on type of Image, area coverage % and Job run length.
Initial Supplies
The product will be delivered with an initial supply of Toner as well as the SMart Kits (the Drum Cartridges, Waste Toner Container,
Transfer Belt Cleaner and Second Bias Transfer Roll).
Customer Expectation and Installation Guide
15
Maintenance and Support
WorkCentre® 7970 Series
Recommended Supplies
The supplies that should be stocked at the customer site in order to perform daily and periodic maintenance and to keep the device
printing, will vary depending on monthly print volume, type of maintenance contract, and applications. Check with the local service and
sales team for details.
Customer Expectation and Installation Guide
16
WorkCentre® 7970 Series
Installation
4. Installation
Roles and Responsibilities
This section is key to clearly state Xerox and the customer roles and responsibilities and necessary actions.
Responsibility Matrix
Action
Ensure adequate space and power to configure the WorkCentre 7970
Unpack system / components
Install system hardware (excluding envelope Tray)
Install Envelope Tray
Connect all System Components prior to powering up the system
Ensure network configuration
Confirm network integrity
Acquire and install client software including print drivers
Configure Workflow Scanning
Run initial software diagnostics when directed
Monitor and adjust as required
Load any additional fonts
Procure BNC transceiver for network connection (if needed)
Order and replace SMart Kits (Drum cartridges, Second Bias Transfer Roll,
transfer belt cleaner, and Waste Toner Cartridge, etc.) as needed.
Provide Help Line support
Provide spared parts
Provide service
Customer
Xerox
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Primary customer WorkCentre 7970 applications:
_________________________________________________________________________________________________________________________
_________________________________________________________________________________________________________________________
_________________________________________________________________________________________________________________________
Special considerations or performance limitations identified by Xerox and agreed to by the customer:
_________________________________________________________________________________________________________________________
_________________________________________________________________________________________________________________________
_________________________________________________________________________________________________________________________
Customer Expectation and Installation Guide
16
Installation
WorkCentre® 7970 Series
Connectivity for Remote Services
For Client Review of Expectations for Remote Services:
1
2
3
4
5
6
To the extent necessary to fulfill Services, Customer grants Xerox, without charge, Remote Data Access. Remote Data Access shall
be enabled by Customer prior to the commencement of Services via a method prescribed by Xerox and Customer shall cooperate and
assist Xerox in providing Remote Data Access. Unless Xerox deems Devices incapable of Remote Data Access, Customer is
responsible to ensure that Remote Data Access is maintained at all times Services are being performed, and Xerox will not be
responsible for failures to meet service levels where Remote Data Access is not fully maintained by Customer.
Upon Xerox’s request, Customer shall also provide key contact information, such as IT contact name and phone number for support of
their Devices on the their network.
Most Xerox equipment is supported and serviced using data that is automatically collected and transferred to Xerox via electronic
transmission from equipment through the Customer’s network (“Remote Data”). This Remote Data is considered confidential
information under the service agreement terms.
Remote Data transmitted from Customer may include device information such as registration, meter read, supply level, configuration
and settings, software version, and problem/fault code data and may be used by Xerox for billing, report generation, supplies
replenishment, support services, on-going and future site optimization opportunities and product improvement purposes.
Remote Data Access may also enable Xerox to make available to the customer maintenance releases or upgrades for software or
firmware and to remotely diagnose and modify devices to repair and correct faults.
Remote Data will be transmitted to a secure off-site location in a secure manner specified by Xerox in accordance with Xerox
published policies on information security [at http://www.xerox.com/information-security/enus.html] for your region.
Install Support
7
For Install Support that includes Xerox System Analysts:
Customer shall contact and/or be contacted by their Xerox Systems Analyst.
For Install Support that does not include Xerox System Analysts:
Customer shall first utilize their Product System Administrator Guides available at Xerox.com, under the Support and Drivers link and
by selecting documentation for their desired product. If unsuccessful, the Customer should go to Xerox.com and select “Technical
Product Support” within the “Contacts” link to determine the appropriate contact for further support.
Connectivity Information
8
See Table Below
Setup Remote Services on Xerox device:
The following needs to be completed where applicable:
Customer
In order to take advantage of Xerox offerings, Device Direct and/or Xerox Device Agent (like XDA lite)
software must be installed and devices connected and communicating to Xerox. These offerings may include
Automatic Meter Reads, Automatic Supplies Replenishment and Remote Diagnostics Support for your
device(s).
Professional
Services/Partner
Customer Service
Engineer
Who?
Use the following to begin the establishment of Remote Services for your new Xerox device. This is not to
replace the product System Administrator Guide or Installation Guide but to identify certain install tasks that
can be completed before and after the delivery of your device.
PRE-DELIVERY: Device Networking Tasks:
1.
Non-Production Devices: After signing agreement with Xerox, an email will be sent to you with a web link to
download the appropriate software to install on a PC/server that is operational 24/7.
X
2.
Print Driver Software: Go to the “Support and Drivers” link on Xerox.com. If applicable, print drivers will be available
to download and install on your client devices.
X
3.
Installation by Professional Services: To ensure Device Remote Connectivity can be established, network data will
need to be collected by a Xerox Systems Analyst. A configuration form will be provided and require completion for
each device documenting connectivity and network information. Each individual device will require a configuration
form, unless all devices are to be configured in the same manner. In those cases, one configuration form along with a
list of applicable serial numbers on a separate sheet is acceptable.
IT Policy Compliance: You (customer) are responsible for obtaining approval for any internal IT policy compliance
required for the Xerox device/software to communicate via your intranet / internet to Xerox.
4.
X
X
POST-DELIVERY/INSTALL: Device Networking Tasks:
5.
Ethernet Cable: You (customer) need to provide an Ethernet cable for the device to the network drop. Cable
Connection can be completed by customer or installer depending on requirements.
X
6.
Sustaining Connectivity: Remote Connectivity must be maintained to take advantage of Xerox offerings. Offerings
include Remote diagnostics, supplies replenishment, and meter reads from appropriate products.
X
Customer Expectation and Installation Guide
X
X
17
WorkCentre® 7970 Series
Installation
7. Device Direct (DD) Communications:
Each device will need to be communicating to Xerox through the internet via the Xerox Device Direct method for Remote
Diagnostics support. Follow the steps below (customer) to find how to setup Device Direct, if required.
X
X
X
Setting up Device Direct:
A) Go to the “Support and Drivers” link on Xerox.com.


Search for your product, then click on the Support link for that product.
In the search field, enter "Enroll SMart eSolutions" and follow the instructions provided.
B) If the search does not return any instructions:


Click on the Documentation link for your product.
Open the System Administrators Guide and refer to the section of the guide which provides information regarding
Smart eSolutions Setup and follow the steps provided.
Installation Planning
Main Components
The WorkCentre 7970 is delivered with Print Engine, Scanner and
Embedded Network Controller
Space Requirements / Service Space Envelope
Module Dimensions
Dimensions and Weight
Configuration
Width
Depth
Height
Weight
Base
Configuration
25.2 in. /
640mm
27.5 in. /
699 mm
Base
configuration +
BR Finisher
Base
configuration +
BR Booklet
finisher
Base
configuration +
BR Booklet
finisher + C/Z
folder
Base
configuration +
BR Booklet
finisher + C/Z
folder + High
Capacity Feeder
51.3 in /
1302
mm
56.4 in. /
1,431.4
mm
27.5 in. /
699 mm
45.2 in. /
1,149.2
mm
45.2 in. /
1,149.2
mm
45.2 in. /
1,149.2
mm
334.2 Lbs
/ 151.9
Kgs
430.4 Lbs
/ 195.6
Kgs
467.1 Lbs
/ 212.3
Kgs
65.5 in. /
1664.2
mm
28.6 in.
/726 mm
45.2 in. /
1,149.2
mm
581.7 Lbs
/ 264.4
Kgs
77.9 in. /
1978.2
mm
28.6 in. /
726 mm
45.2 in. /
1,149.2mm
654.5 Lbs
/ 297.5
Kgs
27.5 in. /
699 mm
Customer Expectation and Installation Guide
The dimensions shown below provide the overall service space
required, including the space to the nearest obstruction. The
dimensions reflect both typical and hallway installations and are
absolute minimums.
Product Space Requirements
Configuration
Width
Depth
Height
Installation
Space
Base
Configuration
43.6 in /
1,107 mm
27.5 in /
699 mm
60.8 in /
1,546 mm
Base Config + BR
Finisher
69.9 in /
1,776 mm
27.5 in /
699 mm
60.8 in /
1,546 mm
Base Config + BR
Booklet finisher
72.3 in /
1,837 mm
27.5 in /
699 mm
60.8 in /
1,546 mm
Base Config+ BR
Booklet finisher +
C/Z folder
81.5 in /
2070.2
mm
28.6 in /
726 mm
60.8 in /
1,546 mm
Base Config + BR
Booklet finisher +
C/Z folder +High
Capacity Feeder
81.5 in /
2070.2
mm
28.6 in /
726 mm
60.8 in /
1,546 mm
63.5” x 81.4”
1613 mm x
2067 mm
90.2” x 81.4”
2220 mm x
2067 mm
92.6” x 81.4”
2352 mm x
2067 mm
101.8” x
81.4”
2586 mm x
2067 mm
101.8” x
81.4”
2586 mm x
2067 mm
18
WorkCentre® 7970 Series
Installation



Mobility Plate Information
Carpeted flooring surfaces may require the installation of a mobility
plate on the IOT and Finishers to allow the product to be moved during
normal maintenance activities.
Electrical Requirements
The Base Configuration unit weighs about 334.2 lbs(151.9 Kg)
Electrical requirements and space requirements must be
satisfied before the equipment is delivered.
One network drop is required for installation.
Network Requirements


The customer is responsible for connecting and configuring the
equipment on their network.
One network drop is required for installation.
Fax Telephone Line Requirements (Optional)
*Please refer to detailed specifications section on page 4
Ground Fault Protection is provided which meets Xerox internal safety
requirements and exceeds the Industry Standards for Information
Technology Equipment.
Audible Noise
If the fax option is installed, the following telephone line requirements
are applicable:
Telephone wall jack should be within 7’ of the middle left side of the
back of the unit.
1. Telephone Service Supported:
 Sole-use, non-switchboard (direct dial)
 RJ11 – 6 position, 4 pin modular jack
 Single analog line.
2. For two line fax, a second telephone line meeting the
requirements identified in items 1 and 2 above is required.
3. Fax over VOIP is not supported
7970 Base Engine
Sound Power
Levels
Operating: 7.6 LwAd (B)
Standby: 3.5 LwAd (B)
Engine
Sound Pressure
Levels
Operating: 65.7 LpAd (dBA)
Standby: 17 LpAd (dBA)
Convenience Stapler (Optional)
Requires separate outlet from one required for device. Refer to the
above product electrical requirements for outlet type and requirements.
The same electrical line as the device may be used; if no other devices
are present on the line.
Energy Star
Audible Noise
7970 Full System (Finisher/Folder/HCF)
Sound Power
Levels
Sound Pressure
Levels
Operating: 7.82 LwAd (B)
Standby: 4.45 LwAd (B)
Operating: 65.7 LpAd (dBA)
Standby: 26.7 LpAd (dBA)
Energy Star is a government-backed program helping businesses and
individuals protect the environment through superior energy efficiency.
The WorkCentre 7970 is Energy Star certified.
The WorkCentre automatically switches to a Low Power mode after an
idle period. After an additional idle period, the machine switches to
sleep mode, saving additional power. The customer can adjust the
“Time to Low Power mode” and the “Time to Sleep Mode” as described
in the documentation.
Installation Considerations

There should be a minimum of 78 inches (1,981 mm) clearance
from the floor to the nearest overhead obstruction.
Customer Expectation and Installation Guide
19
WorkCentre® 7970 Series
Operational Considerations
5. Operational Considerations
Print / Image Quality Expectations
Duplex (2-sided) Copying / Printing

 The WorkCentre 7970 can automatically perform two-sided (duplex)
copying or printing on media size up to 12x19” (SRA3) and non
coated 220 gsm paper or coated 169gsm paper.
 Manual duplex can be performed on media up to 110 lb Cover
(300gsm) 12x19” (SRA3) from Tray 5 (Bypass).
 Full duplex print productivity is achieved except when paper exits to
the top center tray.

Image-to-Paper Registration


Printing registration specifications for 8.5 x 11” (A4) size media
are ±1.5 mm (side 1), ±1.9 mm (side 2) along the lead edge and
±2.0mm (side 1), ±2.4mm (side 2) mm along the side edge from
Trays 1-4. Lead Edge is ±2.2 mm and Side edge ±3.0 mm for
bypass tray.
Skew registration specification from side to side feeding for 8.5 x
11” (A4) size media from Tray 1-4 is ±3 mm on simplex side and
±4 mm on duplex side. Bypass tray skew is ±4 mm.
USB Print
 USB Media Print enables walk-up users to print “Print-Ready” files
PDF, JPEG, TIFF, PS, XPS (requires XPS Print Kit), PCL files,
directly from most standard (FAT-32 formatted) USB Thumb
Drives.
 Files are sent directly from the USB drive to the print controller.
Quality, Color Management & Print Resolution






Power On time
 Power on time from cold-boot to the display of the main All services
screen may take three minutes. This is designed to improve the
availability of the first screen as the subsequent services are loaded
when first accessed.

Print Around

 The Print Around feature holds a job needing additional resources
(such as a different paper size) and prints the next job in queue.
This function allows the device to keep working, while making sure
jobs are printed correctly.
Apple AirPrint
 AirPrint-enabled ConnectKey devices work with iPad (all models),
iPhone (3GS or later), and iPod touch (3rd generation or later),
running the latest version of iOS. For printing from a Mac, the device
must be running Mac OS X 10.7 or later to support AirPrint. The
device submitting the AirPrint job must be on the same subnet as
the printer. To allow devices to print from different subnets,
configure your network to pass multicast DNS traffic across subnets.

The WorkCentre 7970 is designed to produce consistent uniform
looking color and monochrome prints and copies in the product’s
specified Average Monthly Print Volume range.
The WorkCentre 7970 is designed to produce a uniform image.
Image Quality is subjective and can be impacted by lighting, and
is strongly influenced by paper (consult the Recommended
Materials List).
The appearance of the document displayed on the computer
monitor screen may not match the output print due to the
following reasons:
The range of colors that can be produced in print is different than
the range of colors that can be displayed on a computer display.
Different display technologies have different reproductions of
color
Printed colors appear differently under different light sources.
The customer is responsible for calibrating the WorkCentre
using the provided copy and print calibration routines.
The Postscript and PCL drivers contain the ability to adjust the
print quality. Image adjustments include Color correction
modes, ability to render images at either 600x600 (contone or
binary) or 1200x1200 dpi (binary only). All images are marked at
2400 x 1200 dpi. ICC profiles can adjust how RGB and CMYK
objects are reproduced. There are differences between the PS,
XPS and PCL driver based on PDL image-path limitations.
When the print drivers "Color" output mode is selected,
grayscale images in MS Office applications may print using
composite grays, which contain a visually neutral combination of
C, M, Y and K.
Pages are not guaranteed to print and bill as monochrome
unless the "Black and White" output color mode is selected in
the print driver.
Network Connectivity Expectations
USB Wireless Network Adapter

Image Quality

objects are reproduced. There are differences between the PS,
XPS and PCL driver based on PDL image-path limitations.
When the print drivers "Color" output mode is selected,
grayscale images in MS Office applications may print using
composite grays, which contain a visually neutral combination of
C, M, Y and K.
Pages are not guaranteed to print and bill as monochrome
unless the "Black and White" output color mode is selected in
the print driver.


Your Xerox Device can be equipped with an optional Xerox USB
802.11b/g/n (2.4GHz) Wireless Adapter to enable WiFi
connectivity. When utilizing this Xerox Device over WiFi, it is
important to understand the performance impacts that may result
from WiFi technology. Compared to a wired Ethernet connection,
WiFi performance varies significantly due to many factors that
are specific to wireless technology.
Some of these factors include: WiFi LAN Overhead, Proximity to
Access Point (AP) and Physical Obstacles (i.e. Signal Strength),
Network usage / AP Loading and Radio Frequency (RF)
interference.
For more information, refer to the Xerox USB Wireless Adapter –
WiFi Performance Primer
Color Management and Print Resolution






The appearance of the document displayed on the computer
monitor screen may not match the output print due to the
following reasons:
The range of colors that can be produced in print is different than
the range of colors that can be displayed on a computer display.
Different display technologies have different reproductions of
color
Printed colors appear differently under different light sources.
The customer is responsible for calibrating the WorkCentre
using the provided copy and print calibration routines.
The Postscript and PCL drivers contain the ability to adjust the
print quality. Image adjustments include Color correction
modes, ability to render images at either 600x600 (contone or
binary) or 1200x1200 dpi (binary only). All images are marked at
2400 x 1200 dpi. ICC profiles can adjust how RGB and CMYK
Customer Expectation and Installation Guide
Scanning Expectations

The WorkCentre 7970 supports scan to network folder, Scan to
USB, Scan to Mailbox, Scan to Home and Scan to email
functionality as standard.
Scan Resolution




The maximum image scan resolution is 600 dpi. The default
scan resolution is set to 200dpi.
Note: Several resolution settings are selectable via the 8.5 inch
User Interface touch panel. Lower resolutions will result in files
that are smaller in size thereby reducing network traffic.
When scanning the OCR processing, image compression, file
formatting and file transfer operations all continue after the job
has completed scanning by the scanner.
Heavy print usage may delay the processing of scan jobs.
20
WorkCentre® 7970 Series
Operational Considerations

Security Expectations
Xerox Smart Card, Kerberos, and FIPS140-3 support includes:

CAC , PIV, .NET cards, S/MIME- encrypted email to self and
others via LDAP or Address Book. Email signing.

FIPS 140-2 encryption (SSL only)

FIPS 140-2 encryption (Disk & IPsec) only for IPv4
McAfee Embedded Control

McAfee® Built-in Enhanced Security is the Standard offering on
the WorkCentre 7970 that can detect and prevent unauthorized
read-modify-write of files by unauthorized persons/systems.
Built-in security prevents unauthorized reading, writing, adding of
any of the systems protected files & directories. Any
unauthorized attempt to modify these protected filed are
recorded to the audit log on the device and can be setup to send
email alerts thru CWIS, Centreware Web, Xerox Device
Manager, or McAfee ePolicy Orchestrator.

Optional purchasable McAfee®Integrity Control provides the
same protections as Embedded Security with some key
additions.
 Prevents new files from being EXECUTED from ANY location via
untrusted means. By utilizing whitelisting technology from
McAfee the multi-function device prevents a targeted attack from
executing an unauthorized and possibly malicious program such
as malware.
 Prevents WRITING of protected executable files. Integrity
Control prevents the malicious overwrite of operating system thru
executables. File Inventory is hashed to prevent malicious
changing of it.
Cisco TrustSec Identity Services Integration®

Automatically tracks new devices (via Profiler with Advanced
license) connecting to the network

"Firewall" the printer to prevent general access to restricted
printers

Automatically provision and grant printers appropriate network
access to prevent impersonation & inappropriate access

Single inventory for printer management, access and locationaware printer management
Non-standard Paper Sizes



Plain paper with a feed length below 5.5in. (140mm) may jam
more frequently, which may require replacement of the fuser
unit. Therefore paper transport capability is not guaranteed to
meet the spec for plain paper with a feed length below 5.5in.
(140mm).
Select media between 257-300gsm are supported, please see
Recommended Materials List for further details
Media weights heavier than 80lb Cover (216gsm) may
experience more frequent misfeeds from the High Capacity
Feeder
Customer Expectation and Installation Guide






Recommended paper to maximize image quality and product
reliability is Xerox Color Xpressions Select 24lb or Xerox Colour
Impressions 90gsm (smooth bright white paper). This paper is
specifically designed to maximize image quality and machine
performance over a wide range of environmental conditions.
Using coated (e.g., gloss, matte coated or photo finished /
proofing) and/ or Cardstock (i.e., >90lb Index / 164 gsm) stock
may result in degraded reliability performance. Customers using
these materials exclusively or extensively will see decreased
performance as it relates to image quality and product reliability.
Attempts to feed heavier than recommended paper stocks,
and/or misuse of the media settings, may cause machine
damage or poor image quality. Using media at run modes other
than that recommended for the grade may cause poor image
quality and machine damage.
Envelope printing should not be used as a primary application
Envelopes without windows are supported through the bypass
tray in sizes Monarch, DL, C5, and No 10 (other custom sizes
are supported as well). Envelope feeding reliability is highly
dependant on the envelope used and the area coverage of the
image being affixed to the envelope.
The optional envelope tray replaces Tray 1. Customer is
responsible for installing the envelope tray.
Specialty media may not provide optimum image quality at the
extremes of the environmental ranges.
Service Uptime
 The number of copies or prints between service calls on a digital
color copier / printer is highly dependent on customer expectations
of quality and the use of applications and throughput materials.
 At an average usage of 10,000 copies or prints per month. It is
expected that service will be required about once every 24 weeks.
Volumes higher than this could result in more frequent service.
External Keyboard Expectations
 The external keyboard is not functional with Xerox or partner
solutions, including solutions such as Scan to PC Desktop and
ConnectKey Apps.
 Function keys (e.g. F1-F12) (outside of its use for Control Panel
Button shortcuts) (not supported)
 Page up, Page Down Print Screen, Scroll Lock, Ctrl, Alt, and Pause
keys or other PC/MacOS specific keys are not supported
 No support for key repeat
 No mouse support
 No support for Wi-Fi Direct Keyboards
 No support for USB Wireless keyboards
Solutions
 Full list of supported solutions can be found at
www.office.xerox.com/software-solutions
21
WorkCentre® 7970 Series
Operational Considerations
Operational Definitions
1-Sided
2-Sided
AMPV
Daily Maintenance
Delta E
DPI
Duplex
Duty Cycle
GSM
Image Registration
Lbs.
Maximum Paper Size
Maximum Print Area
Media/Substrate
Multi-Function
Printer/Copier
Operator Maintenance
Paper Registration
Periodic Maintenance
Press
Preventative Maintenance
Print Quality
Print Speed
Printer
Simplex
Uptime
Virus Security
Printing on only one side of the substrate
Printing on both sides of the substrate
Average Monthly Print Volume - reflects a range of an entire machine population’s monthly usage, while Duty Cycle
displays the potential to grow while still utilizing the machine.
Maintenance that the customer operator must complete daily to maintain quality printing
The measurement of color variation, there are multiple
Dots Per Inch or physical resolution of the printing device
Printing on both sides of the substrate
A print device’s rated capacity to continuously perform work under normal conditions. It is usually expressed as the
sustainable volume in letter- or A4-sized pages that can be printed per month.
Grams per Square meter – Paper density (also known as basis weight and grammage)
The alignment of the individual CMYK image to each other on the printed piece
Pounds - US paper sizes is pounds of a ream of 500 (or in some cases 1000) sheets of a given (raw, still uncut) basis
size – heavier stocks have a higher lb
Largest substrate that can be physically run through the device
Largest area that can be printed on a substrate
The material that can be imaged through a device (e.g. uncoated, coated, cover stock, transparency, etc.)
A device that can be A4 or A3 with capabilities of scan, fax, email, and can be integrated with multiple solutions
Maintenance tasks the customer is responsible to complete
The placement/alignment of the image on the sheet and sheet to sheet
Maintenance that occurs based on print volume
Relates to production devices (graphic communications) concerned with high production and high image/color quality
requirements
Any actions that are taken to prevent downtime and maintains quality printing
The characteristic of printed material evaluated in terms of color, register, clarity, and the degree to which it resembles
the original image.
The rated speed that a device can print
A smaller device (usually A4) that relates to the office side of the business
Printing on only one side of the substrate
The time that the device is available for printing
Protection for multifunction printers similar to how you protect PCs from viruses and malware, and control access to end
points on your network – making your multifunction printer a fully secured network citizen.
Customer Expectation and Installation Guide
22
WorkCentre® 7970 Series
Appendix
6. Appendix
Links
(Copy and paste link into your browser)
Evaluator guide
 http://www.office.xerox.com/latest/W78EG-01U.PDF
Brochure
 http://www.office.xerox.com/latest/W78BR-01U.PDF
ConnectKey
 http://www.office.xerox.com/connectkey/enus.html
Xerox ConnectKey Technology Whitepaper
 http://www.office.xerox.com/latest/XOGWP-16U.PDF
Supported Solutions
 www.office.xerox.com/software-solutions
Certifications
 www.xerox.com/OfficeCertifications
Recommended Materials List
 http://www.xerox.com/downloads/usa/en/supplies/rml/supplies_rml_workcentre-7800-series.pdf
Software Updates
Periodically, Xerox will make available bug fixes and other
software releases. The EFI option solution must have an
Internet connection in order to take advantage of automatic s/w
updates and insure the solution is maintained with the latest
software and fixes. All software releases and bug fixes are
designed to be customer installable from the Internet and it will
be the customer’s responsibility to insure Internet access and
perform the software upgrade activities.
Responsibility Matrix
Action
Customer
Install the WorkCentre
X
Install the utilities, and printer
drivers on client PCs.
X
Ensure network configuration
X
Confirm network integrity
X
Customer Expectation and Installation Guide
Xerox
23
Appendix
WorkCentre® 7970 Series
Customer Agreement
I have reviewed this CEIG document and understand
the specifications listed:
______________________________________________
Customer
__________________________________________________
Xerox Sales Representative
__________________________________________________
Xerox Customer Service Representative
Customer Expectation and Installation Guide
24
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