PRS User Manual

PRS User Manual

Professional Registration System (HCP)

User Manual

Version 1.0

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Version

1.0

1.0

Professional Registration System

User Manual

REVISION HISTORY

Effective

Date

21/06/2013

28/06/2013

Summary of Changes

Release version (1)

Release version (3)

Author

Version 1.0

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TABLE OF CONTENTS

Version 1.0

1.

 

INTRODUCTION ............................................................................................................................ 4

 

1.1.

 

O

VERVIEW

............................................................................................................................... 4

 

1.2.

 

S

COPE

.................................................................................................................................... 4

 

1.3.

 

D

EFINITIONS

, A

CRONYMS AND

A

BBREVIATIONS

.......................................................................... 4

 

2.

 

FUNCTIONS................................................................................................................................... 4

 

2.1.

 

P

RE

-A

PPLICATION

.................................................................................................................... 5

 

2.2.

 

L

OGIN TO THE

PRS .................................................................................................................. 6

 

2.3.

 

R

EGISTRATION

A

PPLICATION

.................................................................................................... 8

 

2.4.

 

PC R

ENEWAL

A

PPLICATION

.................................................................................................... 28

 

2.5.

 

R

ESTORATION

A

PPLICATION

................................................................................................... 36

 

2.6.

 

U

PDATE

P

ARTICULARS

A

PPLICATION

....................................................................................... 42

 

2.7.

 

A

DDITIONAL

Q

UALIFICATIONS

A

PPLICATION

............................................................................. 50

 

2.8.

 

CGS A

PPLICATION

................................................................................................................. 55

 

2.9.

 

R

EPRINT OF

RC / PC A

PPLICATION

......................................................................................... 59

 

2.10.

 

S

UPERVISORY

........................................................................................................................ 63

 

2.10.1.

 

A

SSESSMENT

R

EPORT

R

EQUEST

........................................................................................ 63

 

2.11.

 

E

NQUIRE

A

PPLICATIONS

......................................................................................................... 67

 

2.12.

 

P

ROFESSIONAL

S

EARCH

......................................................................................................... 69

 

2.12.1.

 

S

EARCH BY

N

AME

.............................................................................................................. 69

 

2.12.2.

 

S

EARCH BY

L

OCATION

........................................................................................................ 70

 

2.12.3.

 

S

EARCH BY

R

EGION

........................................................................................................... 73

 

2.13.4.

 

D

ETAILS

P

AGE

................................................................................................................... 75

 

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Professional Registration System

User Manual

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1. INTRODUCTION

1.1. Overview

The Professional Registration System (PRS) is a common registration system for Healthcare

Professionals in Singapore. It supports the Healthcare Professionals (HCP), Human

Resources Personnel (HR) and Healthcare Professional Entities (HPE) in the execution of the key business functions of the HPEs, such as professional registration, renewal, disciplinary and continuing professional education.

The PRS is a web-based application that is hosted in the Medinet Hosting Environment.

1.2. Scope

The objective of this document is to provide step-by-step guidelines on the proper usage of the system by Healthcare Professionals to submit applications online to the TCMPB.

The targeted users of this document shall be the HCPs.

Users of the online application functionalities should have the basic knowledge of using a internet web browser, such as the Internet Explorer (IE), to navigate from one page to another.

The chapters in this manual are organised in a logically functional manner. They may not necessarily reflect the order, which the users would normally adopt to use the system.

The reader of this manual may study its content in any order. He/She may read the specific sections that illustrate the functions being encountered or study the specific section that he/she is interested in.

1.3. Definitions, Acronyms and Abbreviations

This manual uses the following typographic conventions:

‘*’ character next to a field indicates a mandatory field.

[Button Name]

refers to a button.

[Proceed]

button indicates that the system will be displaying the next web page after the current page.

[Confirm]

button indicates that the system will update or insert records in the database and will display the acknowledgment page.

[Print]

button displays the letter on the browser and the system will update the record in the database.

The following format is used by the PRS system:

• DD/MM/YYYY as a Date Format

The manual uses the following abbreviations

• HCP: Healthcare Professional

• HPE: Healthcare Professional Entity

• IE: Internet Explorer

• PC: Practicing Certificate

• PRS: Professional Registration System

• RC: Registration Certificate

• TCMPB: Traditional Chinese Medicine Practitioners Board

2. FUNCTIONS

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2.1. Pre-Application

Figure 1

For all new professionals, you will be required to login to the PRS with a Temporary User ID.

The first section of Pre-Application (Question) will be displayed as follows.

To proceed, answer the presented questions accordingly. Depending on your answers, there will be three possible outcomes.

Outcome 1: You pass the pre-screening and have never registered before. Click on the

[Proceed]

button after answering the questions. You will see the following screen.

Figure 2

To proceed to the Login Page

• Recommended: Print or Save this page for self reference

• Click on the

[Proceed]

button.

Outcome 2: You pass the pre-screening and have an existing registration. Click on the

[Proceed]

button after answering the questions. You will see the following screen.

Figure 3

Outcome 3: You do not pass the pre-screening. You will see the following error message.

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Figure 4

2.2. Login to the PRS

Figure 5

To access the PRS, click on the

[Login]

button on the TCMPB’s website (URL: http://www.tcmpb.gov.sg

).

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The PRS Login screen will be displayed as follows.

Figure 6

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To login:

• Enter

• Enter

Password.

• Click on the

[Login]

button.

Figure 7

`

If your login credentials are correct the landing page will be displayed as follows:

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You must first login to the PRS. Please refer to 2.2 Login to the PRS for instructions on how

to login to the PRS.

Figure 8

The menu on the left displays the functions you have access to. To submit a Registration

Application, click on the

[Application]

menu item. Click on the

[Registration]

link.

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Figure 9

The Instructions page will be displayed. The following is an extract.

Version 1.0

To proceed to the next stage of the application (i.e.: Personal Particulars)

Click on the

[Proceed]

button at the bottom of the instructions page

The Personal Particulars page will be displayed. It has the following sections:

• Registration

• Particulars of Applicant

• Residential Address in Singapore (As in NRIC)

• Other Address In Singapore

• Foreign

• Preferred Mailing Address

• Information on Spouse

If you have logged in with as an existing registered professional, the sections will be preloaded with your last known information in the system. The sections will thus be read only. To update your particulars, you will need to use the Update Particulars function. Please refer to

2.6 Update Particulars Application.

Figure 10

Registration Details

This section allows you to provide information about the type of registration that you are applying for.

• Select

• Select

Registration Category.

• Optional: You may also select another Healthcare profession that you have been trained in.

• Select

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Figure 11

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Particulars of Applicant

This section allows you to provide information about your personal particulars.

• Select

• Select your

• Select

• Enter your

• Enter

Surname / Family Name.

• Optional: Enter your Name in Chinese Character. your

• Select your

• Select

• Select your

• Select

Marital Status.

• Optional: Select your Religion. your

• Enter citizenship if you’re original nationality was not Singapore Citizen.

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• Enter your current Residential Status if you are not a Singapore Citizen. the

• Enter

• Enter the

• Enter

• Enter

Alternate Email Address if applicable.

• Enter at least one of the following telephone numbers: Home Telephone No., Office

Telephone No and Mobile No.

Figure 12

Residential Address in Singapore (As in NRIC)

Enter your NRIC address details if you are a Singapore Citizen or Permanent Resident. populated accordingly. You may edit the Block/House No. if necessary.

• Enter

Figure 13

Other Address in Singapore

Enter your address details in Singapore if you are not a Singapore Citizen or Permanent

Resident.

• Enter populated accordingly. You may edit the Block/House No. if necessary.

• Enter

Figure 14

Enter your Foreign Address details if you have a Foreign Address that you can be contacted at.

• Select

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• Enter the details for Address Line 1.

• Optional: Enter the details for Address Line 2 if applicable.

• Optional: Enter the details for Address Line 3 if applicable.

• Optional: Enter the details for Address Line 4 if applicable.

Figure 15

Preferred Mailing Address

• Indicate your preferred mailing address.

Figure 16

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Information on Spouse

This section allows you to enter information about your spouse, if applicable. The fields in this section are not mandatory.

• Click on the

[Save]

button to save this application as a draft. You can retrieve the draft

later on from Enquire Applications. Refer to 2.11 Enquire Applications for more

information.

• Click on the

[Proceed]

button to proceed to the next page, Qualifications.

If the inputs pass all the required validation checks, the Qualifications page will be displayed.

The following is an extract.

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Figure 17

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The Qualifications page has the following sections:

• Basic TCM Qualification Obtained

• Postgraduate / Post-registration TCM Qualifications Obtained

• Clinical / Housemanship / Internship Experience of Applicant

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• Work Practice Experience

• Registration / Licensing Details (obtained outside Singapore)

Figure 18

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Basic Medical Qualification Obtained

Highest Education Level. the

• Select o

If others, enter the name of the University / Institution in the text box that appears.

• Select o

If others, enter the Qualification Type in the text box that appears.

• Select

Edit if necessary.

• Select o

If others, enter the name of the Subject Area / Specialty in the text box.

• Indicate whether the Programme Type is full time or part time. the

• Enter

• Enter the

• Enter

Year Obtained.

• Indicate whether the course is part of a Twinning Programme. o

If Yes, enter the Twinning Partner in the text box that appears. You will be required to enter the information of all the institutions you attended as part of the Twinning

Programme. Refer to the following screen.

Figure 19

• Click on the

[Add More Rows]

button. A pop-up window appears. Refer to the following screen.

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Figure 20

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• Enter the details and click on the

[Save]

button. The pop-up will close and a record will be added to the table. Click on the

[Cancel]

button to close the window without saving any changes.

• Tip: To change the details of an added record, click on the respective hyperlink in the

University/Institution column.

• Tip: To delete a record, click on the respective

[Delete]

hyperlink.

• Note: If there is a gap period of more than 30 days between the records, a text area will appear. You will be required to provide details to explain the gap period. Refer to the following screen.

Figure 21

Figure 22

Postgraduate / Post-registration TCM Qualifications Obtained

• Click on the

[Add Postgraduate Qualification]

button. A pop-up window will appear.

Refer to the following screen.

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Figure 23

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• Enter information about your qualification in the provided fields and click on the

[Save]

button. If the inputs pass the required validation checks, the pop-up window will close and a record will be added to the table. Click on

[Cancel]

to close the window without saving any changes.

• Tip: To change the details of an added record, click on the respective hyperlink in the

University/Institution column.

• Tip: To delete a record, click on the respective

[Delete]

hyperlink.

Figure 24

Clinical / Housemanship / Internship Experience of Applicant

This section allows you to enter your Clinical, Housemanship or Internship Experience, if any.

• Click on the

[Add Clinical Experience]

button. A pop-up window appears. Refer to the following screen.

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Figure 25

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Figure 26

the

• Select o

If others, enter the University/ Institution in the text box that appears.

• Optional: Enter the Department.

• Optional: Select the Discipline. o

If others, enter the Discipline in the text box that appears.

• Enter

• Enter

End Date.

• Optional: Enter the total Clinical Practice Hours.

• Click on the

[Save]

Button to close the pop-up. A new record will be added to the table.

Click on the

[Cancel]

button to close the pop-up without saving any changes.

• Tip: To change the details of an added record, click on the respective hyperlink in the

University/Institution column.

• Tip: To delete a record, click on the respective

[Delete]

hyperlink.

Work Practice Experience

This section allows you to provide details about your Work Practice Experience.

• Click on the

[Add Practice Experience]

button. A pop-up window appears. Refer to the following screen. All fields must be filled in for the record to be saved successfully.

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Figure 27

Version 1.0 the

• Enter the

• Select

• Select o

If others, enter the Institution/Organisation in the textbox that appears.

• Enter o

If others, enter the Grade/Designation/Appointment in the textbox that appears.

• Select whether you were working Full-time or Part-time.

• Click on the

[Save]

button to save your changes and close the pop-up. A new record will be added to the table. Click on the

[Cancel]

button to close the pop-up without saving.

• Note: If there is a gap period of more than 30 days between the records, a text area will appear. You will be required to provide details to explain the gap period. Refer to the following screen.

Figure 28

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Figure 29

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Registration / Licensing Details

This section allows you to enter details about any Registration or Licenses that you have obtained outside of Singapore.

• Click on the

[Add Licensing Details]

button. A pop-up window appears. Refer to the following screen. At least one of the fields must be filled in.

Figure 30

the

• Enter the

• Enter

• Enter the

• Enter

• Enter the

• Enter

Current PC End Date.

• Click on the

[Save]

Button to save your changes. The pop-up window will close and a new record will be added. Click on the

[Cancel]

button to close the pop-up without saving.

• Tip: You may click on the

[Personal]

link at the top of the page to return to the previous page to make changes, if necessary.

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• Click on the

[Save]

button to save this application as a draft. You can retrieve the draft

later on from Enquire Applications. Refer to 2.11Enquire Applications for more

information.

• Click on the

[Proceed]

button to proceed to the next page, Employment.

If all inputs pass the validation checks, the Employment page will be displayed. The following is an extract.

Figure 31

The Employment page has the following sections:

• Current (Singapore) Employment Details

• Proposed (Singapore) Employment Details

• Principal Place of Practice

• Secondary Place of Practice

If you have logged in as an existing registered professional, the sections will be pre-loaded

and read-only. To make changes, you must go to Update Particulars. Refer to 2.6 Update

Particulars Application for more information.

Figure 32

Current (Singapore) Employment Details

This section allows you to enter your current employment details in Singapore.

• Select o

If Not Working, select the reason in the dropdown list that appears. o

If reason for not working is others, enter the reason in the text box that appears.

• If currently employed, select the Appointment. o

If others, enter the appointment in the text box that appears.

• If currently employed, enter the Name of Institution/Organisation.

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• If currently employed, select the Nature of Work. o

If others, enter the Nature of Work in the text box that appears.

• If currently employed, select the Department / Division.

• If currently employed, enter the Date Joined.

• If currently employed, enter the Date Left if you will be leaving your current employment at a known future date.

Figure 33

Proposed (Singapore) Employment Details

This section allows you to enter information about your proposed employment details. This section is mandatory if you are currently unemployed. the

• Select o

If others, enter the appointment in the text box that appears.

• Enter

• Select o

If others, enter the Nature of Work in the text box that appears.

• Select the

• Enter date.

Figure 34

Principal Place of Practice

This section allows you to enter information about your Principal Place of Practice.

• Select o

If others, enter the appointment in the text box that appears.

• Enter

Name of Institution/Organisation.

• Optional: Select the Nature of Work. o

If others, enter the Nature of Work in the text box that appears.

• Select

• Enter

Date Joined.

• Optional: Enter the Date Left if you will be leaving your Principal Place of Practice at a known future date.

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Figure 35

Version 1.0

Secondary Place of Practice

This section allows you to add information about your Secondary Places of Practice, if any.

• Click on the

[Add Secondary Place of Practice]

button. A pop-up window appears.

Refer to the following screen.

Figure 36

o

If others, enter the appointment in the text box that appears.

• Enter

Name of Institution/Organisation.

• Optional: Select the Nature of Work. o

If others, enter the Nature of Work in the text box that appears.

• Select

• Enter

Date Joined.

• Optional: Enter the Date Left if you will be leaving your Secondary Place of Practice at a known future date.

• Click on the

[Save]

button to save your changes and close the pop-up. A new record will be added to the table. Click on the

[Cancel]

button to close the pop-up without saving the changes.

• Tip: To change the details of an added record, click on the respective hyperlink in the

Name of Institution / Organisation column.

• Tip: To delete a record, click on the respective

[Delete]

hyperlink.

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• Tip: You may click on the

[Personal]

or

[Qualifications]

links to return to the previous respective pages to make changes, if necessary.

• Click on the

[Save]

button to save this application as a draft. You can retrieve the draft

later on from Enquire Applications. Refer to 2.11Enquire Applications for more

information.

• Click on the

[Proceed]

button to proceed to the next page, Documents.

If the inputs pass all the validation checks, the Documents page will be displayed as follows.

All mandatory documents must be uploaded before you will be able to proceed to the next stage. Do note the following restrictions when uploading:

• File must be in JPEG(.jpg or .jpeg) or PDF (.pdf) format.

• Each file size must not exceed 1MB.

• For Photographs, the dimensions must be 400 by 514 pixels.

Figure 37

To upload a document

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• Click on the

[Browse]

button. A file dialog box will appear to let you select your file.

• Select the file to upload and click on the

[Open]

button. The file dialog box closes.

• Click on the

[Attach]

button. The selected file will be uploaded.

• Tip: Click on the

[Delete]

link if you do not wish to include the uploaded document with your application.

• Tip: Click on the

[Replace]

link if you wish to replace the uploaded document with another. A popup-window will appear. Refer to the following screen.

Figure 38

• Click on the

[Proceed]

button. If all mandatory documents have been uploaded, the

Declarations page will be displayed. The following is an extract.

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Figure 39

Version 1.0

• Indicate your answer for all the questions. If you answer “Yes” to any of the questions, you will be required to provide further details in the text box that appears.

• Tick the checkboxes to make your declarations.

• Tip: You may click on the

[Personal]

,

[Qualifications]

,

[Employment]

,

[Documents]

or

[Declarations]

links to return to the respective previous page to make changes, if necessary.

• Click on the

[Save]

button to save this application as a draft. You can retrieve the draft

later on from Enquire Applications. Refer to 2.11 Enquire Applications for more

information.

• Click on the

[Proceed]

button to proceed to the next page, Confirmation.

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If the inputs all pass the required validation checks, the confirmation page will be displayed.

The Confirmation Page will display all the details that you have entered. The following is an extract.

Figure 40

To proceed to the Payment page:

• Tip: You may click on the links at the top to return to the previous pages to make changes, if necessary.

• Click on the

[Confirm]

button.

The Payment page will be displayed as follows.

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Figure 41

Version 1.0

To proceed to the next stage of the application

• Click on the

[Proceed]

button. The BillCollect payment interface will be displayed. Follow the on screen instructions to make your payment.

Once payment has been completed, the Acknowledgement page will be displayed.

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Figure 42

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• Optional: Click on the

[email]

link to email TCMPB for any queries, if any.

• Recommended: Click on the

[Print]

button to print out a copy of the acknowledgement page.

2.4. PC Renewal Application

To submit a PC Renewal Application, you must first login to PRS. Refer to 2.2 Login to the PRS for

more information.

After logging in, click on the

[PC Renewal]

link.

Figure 43

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If you are eligible for PC Renewal, the first page of the PC Renewal and Off-Register application process will be displayed. Please review the Personal Particulars section and the

Employment Details section. If they are outdated, please update them using the Update

Particulars function. Refer to 2.6 Update Particulars Application for more information. The

following is an extract of the first page.

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Figure 44

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The first page will have the following sections:

• PC Renewal Details: This section will display whether you satisfy the renewal requirements.

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• Personal Particulars: This section will display your last known personal particulars as stored in PRS.

• Employment Details: This section will display your last known Employment Details as stored in PRS.

To proceed to the Application Form page:

• Recommended: Click on the

[here]

link to download and read the instructions for submitting a PC Renewal and Off-Register application.

• Indicate that the information is correct.

• Click on the

[Proceed]

button.

If the inputs all pass the required validation checks, the Application Form page will be displayed as follows.

Figure 45

To proceed to the Declarations page:

• Select

• Tick the practising certificate that you need for Renewal

• Indicate your preferred collection method.

• Upload all mandatory documents.

• Upload any additional documents that you will require to support your application.

• Tip: You may click on the links on top to return to the previous pages to make changes, if necessary.

• Click on the

[Save]

button to save this application as a draft. You can retrieve the draft

later on from Enquire Applications. Refer to 2.11 Enquire Applications for more

information.

• Click on the

[Proceed]

button.

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If the inputs all pass the required validation checks, the declaration page will be displayed as follows.

Figure 46

To proceed to the Confirmation page:

• Indicate your answer for all the questions and make your declarations.

• Tip: You may click on the links on top to return to the previous pages to make changes, if necessary.

• Click on the

[Save]

button to save this application as a draft. You can retrieve the draft

later on from Enquire Applications. Refer to 2.11 Enquire Applications for more

information.

• Click on the

[Proceed]

button.

If the inputs pass the required validation checks, the Confirmation page will be displayed. The details that you have submitted for your PC Renewal application will be displayed.

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Figure 47

Version 1.0

To proceed to the Payment page:

• Tip: You may click on the links on top to return to the previous pages to make changes, if necessary.

• Click on the

[Confirm]

button.

If the inputs all pass the required validation checks, the payment page will be displayed.

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Figure 48

Version 1.0

To proceed to the Acknowledgement page:

• Click on the

[Proceed]

button.

If your employer is not paying on your behalf, the BillCollect payment interface will be displayed. Follow the on screen instructions to make payment. Once payment is completed, the acknowledgement page will be displayed.

Figure 49

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• Optional: Click on the

[email]

link to email the TCMPB for any queries, if any.

• Recommended: Click on

[Print]

button to print out a copy of the acknowledgement page.

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If you are currently Off Register and were previously on Full Registration, you may apply to

have your registration restored. You will first need to login to PRS. Refer to 2.2 Login to the

PRS for more details.

After logging in, click on the

[Restoration]

link.

Figure 50

The Restoration application form will be displayed. The following is an extract.

Figure 51

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The Restoration application form has the following sections:

• Restoration Details: Displays your restoration options.

• Personal Particulars: Displays your last known personal particulars information stored in

PRS.

• Employment Details: Displays your last known employment details stored in PRS.

The Personal Particulars and Employment Details section are read only. You may update the

information from the Update Particulars module. Please refer to 2.6 Update Particulars

Application for more information.

To proceed to the Documents page:

• Recommended: Click on the

[here]

link to download and read the instructions for submitting a Restoration application.

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• Tick the register you wish to have restored.

• Enter

• Click on the

[Save]

button to save this application as a draft. You can retrieve the draft

later on from Enquire Applications. Refer to 2.11Enquire Applications for more

information.

• Click on the

[Proceed]

button.

If the inputs all pass the required validation checks, the Documents page will be displayed as follows.

Figure 52

To proceed to the Declarations page:

• Upload all documents necessary for supporting your Restoration application.

• Tip: You may click on the

[Restoration - Form]

link to return to the previous respective page to make changes, if necessary.

• Click on the

[Proceed]

button.

If the inputs all pass the required validation checks, the Declarations page will be displayed.

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Figure 53

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To proceed to the Confirmation page:

• Indicate your answers for the questions. If you answer “Yes” to any of the questions, you will be required to provide further details in the text boxes that appear.

• Make your declarations.

• Tip: You may click on the

[Restoration - Form]

or

[Upload Documents]

links to return to the previous respective pages to make changes, if necessary.

• Click on the

[Save]

button to save this application as a draft. You can retrieve the draft

later on from Enquire Applications. Refer to 2.11Enquire Applications for more

information.

• Click on the

[Proceed]

button.

If the inputs pass the required validation checks, the Confirmation page will be displayed. The following is an extract.

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To proceed to the Payment page:

• Tip: You may click on the

[Restoration - Form]

,

[Documents]

or

[Declarations]

links to return to the previous respective pages to make changes, if necessary.

• Click on the

[Confirm]

button.

The payment page will be displayed.

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Figure 55

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To proceed to the Acknowledgement page:

• Click on the

[Proceed]

button. The BillCollect payment interface will be displayed. Follow the on screen instructions to make payment.

After payment has been successfully made, the Acknowledgement page will be displayed.

Figure 56

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• Optional: Click on the

[email]

link to email TCMPB for any queries you may have regarding the application.

Recommended: Click on the [Print] button to print out a copy of the acknowledgement page.

2.6. Update Particulars Application

For any changes in your particulars, you can update them through the Update Particulars

function. You must first login to the PRS. Refer to 2.2 Login to the PRS for more information.

After logging in, click on the

[Update Particulars]

link.

Figure 57

The Update Particulars - Selection page will be displayed (Figure 58).

Note that professionals on full registration will also have the option to edit their employment

details (Figure 59).

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Figure 58

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Figure 59

To proceed to the Application Form page:

• Recommended: Click on the

[here]

link to download and read the instructions for submitting an Update Particulars application.

• Indicate which set of the personal particulars you wish to update.

• Click on the

[Proceed]

button.

If the option “Marital Status, Religion and Contact Details” was selected, the following application form will be displayed. The input fields will be pre-loaded accordingly.

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Figure 60

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To proceed to the Confirmation page:

• Make changes to the input fields, where required.

• Tip: You may click on the

[Update Particulars - Selection]

or

[Personal]

links at the top of the page to return to the respective pages to make changes, if necessary.

• Click on the

[Save]

button to save this application as a draft. You can retrieve the draft

later on from Enquire Applications. Refer to 2.11Enquire Applications for more

information.

• Click on the

[Proceed]

button.

If the inputs all pass the required validation checks, the Confirmation page will be displayed.

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Figure 61

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To proceed to the Acknowledgement page:

• Tip: You may click on the

[Update Particulars - Selection]

or

[Personal]

links at the top of the page to return to the respective pages to make changes, if necessary.

• Click on the

[Confirm]

button

The Acknowledgement page will be displayed. Your particulars have been updated.

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Figure 62

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• Optional: Click the

[email]

link to email TCMPB for any queries

• Recommended: Click the

[Print]

button to print out a copy of the acknowledgement page.

If the option “Identification Type/No., Name, Nationality, and Residential Status.” was selected

instead, the following application form will be displayed (Figure 63). The input fields will be

pre-loaded with your last known information.

Note professionals on full registration will have the option to also edit their employment details in the application form.

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Figure 63

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To proceed to the Confirmation page:

• Make changes to the input fields, where necessary.

• Upload supporting documents, where necessary.

• Click on the

[Save]

button to save this application as a draft. You can retrieve the draft

later on from Enquire Applications. Refer to 2.11Enquire Applications for more

information.

• Click on the

[Proceed]

button.

If the inputs pass the required validation checks, the Confirmation page will be displayed. The following is an extract.

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Figure 64

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To proceed to the Acknowledgement page:

• Click on the

[Attached Document]

link to check through the details of the respective

Attached Document

• Click on the

[Confirm]

button

The Acknowledgement page will be displayed. An application will be sent to TCMPB for processing. Once it is approved, your particulars will be updated accordingly.

Figure 65

• Optional: Click on the

[email]

link to email TCMPB for queries

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• Recommended: Click on the

[Print] button to print out a copy of the Acknowledgement pag

2.7. Additional Qualifications Application

You can submit post-registration qualifications through the Additional Qualifications function.

You will first need to login to PRS. Refer to 2.2 Login to the PRS for more information.

After logging in, access the Additional Qualifications function by clicking on the

[Additional

Qualifications]

link.

Figure 66

The Additional Qualifications application form will be displayed.

Figure 67

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To add an additional qualification / title:

• Recommended: Click on the

[here]

link to download and read the instructions for submitting an Additional Qualification/Titles application.

• Click on the

[Add Qualifications / Title]

button to add new qualifications or title. A popup window will appear. Refer to the following screen.

Figure 68

• Enter information about the qualification that you wish to add. Ensure all mandatory fields are filled in.

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• Upload the necessary supporting documents.

• Click on the

[Save]

button. If your inputs satisfy the validation checks, the pop-up will close and a new record will be added to the table. Click on the

[Cancel]

button to close the pop-up without saving your changes.

The main page will look like the following when records have been successfully added to the

Added Qualification/ Title table.

Figure 69

• Tip: Click on the

[Added Qualification / Title]

link to make changes to the respective

Qualification / Title.

• Tip: Click on the

[Delete]

link if you wish to remove Qualification / Title from your application.

• Click on the

[Proceed]

button.

If the inputs all pass the required validation checks, the Confirmation page will be displayed.

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Figure 70

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To proceed to the Payment page:

• Recommended: Click on the

[Qualification / Title]

link to check through the details of the respective qualification / title you have choose to submit.

• Tip: You may click on the

[Additional Qualification / Title - Form]

link at the top of the page to return to the previous page to make changes, if necessary.

• Click on the

[Confirm]

button.

The Payment page will be displayed.

Figure 71

To proceed to the Acknowledgement page:

• Click button

The BillCollect payment interface will be displayed. Follow the on screen instructions to make payment. After payment is completed, the Acknowledgement page will be displayed.

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Figure 72

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• Optional: Click on

[email]

link to email TCMPB for any queries you may have pertaining to the application.

• Recommended: Click on

[Print]

button to print out a copy of the acknowledgement page.

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If you require a CGS, you may request for one through the Issuing of CGS function. You will

first need to log in to PRS. Refer to 2.2 Login to the PRS for more information.

After logging in successfully, click on the

[Issuing of CGS]

link to access the function.

Figure 73

The Issuing of CGS application form will be displayed.

Figure 74

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• Recommended: Click on the

[here]

link to download and read the instructions for submitting an Issuing of CGS application.

• Tick the checkbox if the requesting authority requires TCMPB to fill in additional forms. o

Indicate whether you will submit the forms to TCMPB by mail or by hand

• Select

Reason for your CGS request.

• Optional: Select the overseas country you will be departing to, if applicable.

• Optional: Enter the Departure Date.

• Optional: Enter the Return Date.

• Click on the

[Add Requesting Authority]

button to open a pop-up the window to add a

Requesting Authority. The Add Requesting Authority form will be displayed.

Figure 75

To add Requesting Authority

• Select the method to Send By.

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If you have selected “self-collection”, you will be required to provide the reason in the text box that appears. the

• Optional: Enter the Person to Address to.

Address Line 1.

• Optional:

• Optional:

Enter Address Line 4, if applicable.

Country.

• Click on the

[Cancel]

button to discard the document and close the window.

• Click on the

[Save]

button.

Back on the CGS – Form main page:

• Tip: Click on the link in the Requesting Authority column if you wish to make changes to the respective requesting authority

• Tip: Click on the

[Delete]

link if you wish to remove the respective requesting authority from your application.

• Upload any necessary supporting documents to accompany your application.

• Click on the

[Save]

button to save this application as a draft. You can retrieve the draft

later on from Enquire Applications. Refer to 2.11Enquire Applications for more

information.

• Click on the

[Proceed]

button.

If the inputs pass the required validation checks, the confirmation page will be displayed.

Figure 76

To proceed to the Payment page:

• Tip: You may click on the

[CGS - Form]

link at the top of the page to return to the previous page to make changes, if necessary.

• Click on the

[Confirm]

button.

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The Payment page will be displayed.

Figure 77

Version 1.0

To proceed to the Acknowledgement page:

• Click

button. The BillCollect payment interface will be displayed. Follow the on screen instructions to make your payment.

Once payment has been completed, the Acknowledgement page will be displayed.

Figure 78

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• Optional: Click on

[email]

link to email TCMPB for any queries you may have pertaining to the application.

• Recommended: Click on

[Print]

button to print out a copy of the acknowledgement page.

2.9. Reprint of RC / PC Application

You may use the Reprint of PC / RC function to request for a reprint or certified true copy of

your PC / RC. You will first need to login to PRS. Refer to 2.2 Login to the PRS for more

information.

After logging in, click on the

[Reprint of RC / PC]

link.

Figure 79

The Reprint of RC / PC application form will be displayed.

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Figure 80

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To proceed to the Confirmation page:

• Recommended: Click on the

[here]

link to download and read the instructions for submitting an Reprint of PC / RC application.

• Tick the respective checkboxes to indicate the service you require. o

If others, enter the reason on the text box that appears.

• Select the method to Send Certificate By. o

If sending by mail, select the address to send to.

• Upload the necessary supporting documents, if any, to accompany your application.

• Click on the

[Save]

button to save this application as a draft. You can retrieve the draft

later on from Enquire Applications. Refer to 2.11Enquire Applications for more

information.

• Click on the

[Proceed]

button.

If the inputs all pass the required validation checks, the Confirmation page will be displayed.

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Figure 81

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To proceed to the Payment page:

• Tip: You may click on the

[Reprint RC/PC - Form]

link at the top of the page to return to the previous page to make changes, if necessary.

• Click on the

[Confirm]

button.

The Payment page will be displayed.

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Figure 82

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To proceed to the last stage of the application (i.e.: Acknowledgement)

• Click on the

[Proceed]

button. The BillCollect payment interface will be displayed. Follow the on screen instructions to make your payment.

Once payment has been completed, the Acknowledgement page will be displayed.

Figure 83

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• Optional: Click on

[email]

link to email TCMPB on any queries pertaining to the application.

• Recommended: Click on

[Print]

button to print out a copy of the acknowledgement page.

2.10. Supervisory

2.10.1. Assessment Report Request

An email will be sent to the supervisor when the HPE officer makes a request for the submission of the assessment report. Upon receiving the email, the supervisor can proceed to the PRS website provided in the email to proceed with the submission of the assessment report.

Figure 84

Example of an email for request of assessment report

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The login page will be displayed on the web browser as shown below. The supervisor will be required to login using their user I D and password.

Figure 85

Login screen for PRS

The screenshot below shows the page after the supervisor has logged in. To proceed, the supervisor can click on “Pending Assessment Reports” hyperlink to view the list of pending assessment reports currently assigned to him.

Figure 86

Landing page for supervisor

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On the pending assessment report page, the supervisor can may proceed by clicking on the

S/N (as circled below) to begin working on the assessment report.

Figure 87

Pending assessment report page with pending assessments

The following shows an example of an assessment report that is needed to be completed.

User will have to fill in the respective details (Grades and comments) before submitting the report.

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Example of an assessment report (continued)

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Upon submission of the report, the pending assessment report should be removed from the supervisors’ Pending Assessments Report (Refer to screen below)

Figure 89

Pending assessment report page with no pending assessments

You can utilize the Enquire Applications function to do the following:

• Continue your saved drafts

• View the details of submitted applications

• Upload documents for applications where the current status is “Pending Supporting

Documents”.

You will first need to login to PRS. Refer to 2.2 Login to the PRS for more information. After

logging in, click on the

[Enquire Application]

link.

Figure 90

The Enquire Applications page will be displayed as follows.

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Figure 91

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Carrying on with a draft:

• Click on the link in the Application No. column, where the Application Status is “Draft”.

The application form will be loaded and you may proceed with filling in the application.

Viewing the details of submitted applications:

• Click on the link in the Application No. column, where the Application Status is not “Draft”.

The details you entered for the submitted application will be displayed. They will be read only and non-editable.

Uploading of additional supporting documents:

• Click on the

[here]

link in the Remarks column the Application Status is “Pending

Supporting Documents”.

The Attach Document form will be displayed as follows.

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Figure 92

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To proceed to the Acknowledgement page:

• Select o

If others, enter the document title in the text box that appears. the button. A file dialog box will appear. Select the file you wish to upload.

• Click on the

[Open]

button.

• Click on the

[Attach]

button. The document will appear in the Documents Attached table.

• Tip: To view uploaded documents, click on the hyperlink for the document title.

• Tip: Click on the

[Replace]

link to replace the respective document.

• Tip: Click on the

[Delete]

link to remove the respective document.

• Click on the

[Proceed]

button.

The Acknowledgement form will be displayed as follows.

Figure 93

• Optional: Click on the

[email]

link to email TCMPB for any enquiries pertaining to the application.

• Recommended: Click on the

[Print]

button print a copy of the acknowledgement page.

2.12. Professional Search

2.12.1. Search by Name

The menu on the top displays the functions you have access to. To make a Professional

Search by Name, click on the

[Search by Name]

menu item.

The Search by Name page will be displayed as follows.

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Figure 94

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Search Details

Provide information about the Professional that you are searching for

• Enter

• Select the language.

• Should you wish to search for the Name field which starts with a particular set of characters, tick the Names starting with… after entering them in the Name field.

• Should you wish to search for the professional using his/her Registration Number you can: o

Click on the [

More Search Options

] link then Enter Registration Number.

• Select Dentist or Oral Health Therapist.

• Should you wish to search for the professional by selecting the register you can: o

Click on the [

More Search Options

] link then tick the different types of registers.

• Click on the

[Search]

button

The records will be displayed as follows.

Figure 95

• Click on the

[View more details]

link to view the respective Professional

• Click on the

[Back to Top]

link to return to the top of the page.

• Click on the

[Reset Search]

link to do a search again.

• Click on the links at the bottom right to navigate through the pages.

2.12.2. Search by Location

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The menu on the top displays the functions you have access to. To make a Professional

Search by Location, click on the

[Search by Location]

menu item.

The Search by Location page will be displayed as follows.

Figure 96

Search Details

Provide information about the Professional that you are searching for

• Enter

• Should you wish to search for the professional using his/her Registration Number you can: o

Click on the [

More Search Options

] link then Enter Registration Number.

• Should you wish to search for the professional by selecting the register you can: o

Click on the [

More Search Options

] link then tick the different types of registers.

• Click on the

[Search]

button

The records will be displayed as follows.

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Figure 97

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• Click on the

[View more details]

link to view the respective Professional

• Click on the page numbers to go to the page.

• Click on the

[Back to Top]

link to return to the top of the page.

• Click on the

[Reset Search]

link to do a search again.

• Click on the links at the bottom right to navigate through the pages.

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2.12.3. Search by Region

The menu on the top displays the functions you have access to. To make a Professional

Search by Region, click on the

[Search by Region]

menu item.

The Search by Region page will be displayed as follows.

Figure 98

Search Details

Provide information about the Professional that you are searching for

• Select the Region by clicking on the different parts of the map.

• Should you wish to search for the professional using his/her Registration Number you can: o

Click on the [

More Search Options

] link then Enter Registration Number.

• Should you wish to search for the professional by selecting the register you can: o

Click on the [

More Search Options

] link then tick the different types of registers.

• Click on the

[Search]

button

The records will be displayed as follows.

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Figure 99

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• Click on the

[View more details]

link to view the respective Professional

• Click on the page numbers to go to the page.

• Click on the

[Back to Top]

link to return to the top of the page.

• Click on the

[Reset Search]

link to do a search again.

• Click on the links at the bottom right to navigate through the pages.

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2.13.4. Details Page

The screenshot below shows the list of Professionals that are displayed. To view the details of the Professional, click on the

[View more details]

link.

Figure 100

The details of the Professional will be displayed as follows.

Figure 101

• Click on the

[Back to Top]

link to return to the top of the page.

• Click on the

[Reset Search]

link to do a search again.

• Click on the

[Rate this service]

link to rate the service of the Professional Search.

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