Star Micronics LC-8521 User manual

Document

USER’S MANUAL

LC-8521

DOT MATRIX PRINTER

Manufacturer's Declaration of Conformity

EC Council Directive 89/336/EEC of 3 May 1989

This product, has been designed and manufactured in accordance with the International Standards EN 50081-1/01.92 and EN 50082-1/01.92, following the provisions of the Electro Magnetic Compatibility Directive of the European

Communities as of May 1989.

EC Council Directive 73/23/EEC and 93/68/EEC of 22 July 1993

This product, has been designed and manufactured in accordance with the International Standards EN 60950, following the provisions of the Low Voltage Directive of the European Communities as of July 1993.

The above statement applies only to printers marketed in EU.

Ambient Noise Statement

Machine Noise Information Ordinance 3. GSGV, January 18, 1991: The sound pressure level at the operator position is equal or less than 70 dB(A) according to ISO 7779.

The above statement applies only to printers marketed in EU.

Trademark acknowledgments

LC-8521, LC24-30, LC24-300, NX-2450, NX-2480, SPC-8K : Star Micronics Co. Ltd.

LQ-850, LQ-860, LQ-1050, LQ-1060 : Seiko Epson Corporation

IBM PC, IBM Proprinter X24E, IBM Proprinter XL24E, IBM Proprinter X24, IBM Proprinter XL24 :

International Business Machines Corporation.

TrueType : Apple Computer Inc.

MS-DOS, Microsoft Windows, Windows 3.1, Windows 95 : Microsoft Corporation

Notice

• The contents of this manual are subject to change without notice.

• All efforts have been made to ensure the accuracy of the contents of this manual at the time of printing. However, should any errors be found, STAR would greatly appreciate being informed of them.

• The above notwithstanding, STAR can assume no responsibility for any errors in this manual.



About this manual

This manual describes how to set up, use, and care for the Star LC-8521 printer.

The following is a list of what you can expect to find in each chapter.

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Chapter 5

Chapter 6

Chapter 7

Chapter 8

Appendix A

Appendix B

Appendix C

Appendix D

Appendix E

Appendix F

Appendix G

Choosing a place for your printer, unpacking and setup, ribbon cassette installation, loading paper, connecting to your computer

How to use the control panel

How to use the printer’s Electronic DIP Switch (EDS)

Mode to set up the printer to match the needs of your system and software

How to set up for printing with Microsoft Windows 3.1, how to prepare for printing, how to print a document

How to set up for printing with Microsoft Windows 95, how to prepare for printing, how to print a document

How to set up for printing with MS-DOS

Selecting the best type of paper, adjusting for paper thickness, manual sheet feeding, clearing paper jams

Optional accessories that are available for your printer

Troubleshooting

Specifications

Interface pin outs

Character sets

Printer control codes

Glossary

Control panel operation guide

Chapter 1: Printer Setup ... 1

Choosing a place for the printer ... 1

Unpacking the printer ... 2

General guide ... 3

Removing the protective materials ... 4

Installing the platen knob ... 5

Opening the front cover ... 5

Installing the ribbon cassette ... 6

Removing the ribbon cassette ... 7

Connecting to a power outlet and turning power on and off ... 9

Loading fanfold paper ... 10

Printing on fanfold paper ... 14

Parking fanfold paper ... 15

Unparking fanfold paper ... 15

Using the tear-off function ... 15

Connecting to your computer with a parallel cable ... 16

Connecting to your computer with a serial cable ... 18

Chapter 2: Control Panel Operations ... 20

Switching between on-line and off-line ... 20

Selecting a font ... 21

Entering the Font Lock Mode ... 21

Setting the character pitch ... 22

Entering the Pitch Lock Mode ... 22

Line feed ... 23

Paper eject (cut-sheet paper) ... 23

Form feed (fanfold paper) ... 23

Parking fanfold paper ... 23

Micro feed ... 23

Setting the top of form position ... 24

Tear-off function (fanfold paper) ... 24

Selecting the Quiet Print Mode ... 24

Changing the auto load position ... 25

Saving a macro ... 26

Clearing the printer’s buffer ... 26

Initializing the printer ... 27

Entering the Multi-part Mode ... 27

Chapter 3: Using the EDS Mode ... 28

About EDS Mode settings ... 28

Entering the EDS Mode ... 28

Selecting a bank ... 29

Selecting a switch ... 30

Changing a switch setting ... 30

Printing the current switch settings ... 30

Exiting the EDS Modes ... 30

EDS Modes Settings ... 30

EDS-1 Settings ... 31

Chapter 4: Using the Printer with Windows 3.1 ... 42

Setting up for printing with Microsoft Windows 3.1 ... 42

Getting ready to print ... 44

Printing a document ... 45

Installing TrueType fonts ... 46

Selecting fonts in Windows applications ... 47

Chapter 5: Using the printer with Windows 95 ... 48

Setting up the printer in Windows 95 ... 48

Preparing to print ... 51

Printing a document ... 53

Installing TrueType fonts ... 54

Chapter 6: Using the Printer with MS-DOS ... 56

Setting up for printing with MS-DOS ... 56

Chapter 7: Paper Handling ... 57

Selecting paper types ... 57

Adjusting for paper thickness ... 58

Automatic fanfold feeding ... 59

Manual sheet feeding ... 60

Clearing paper jams ... 62

Chapter 8: Optional Accessory ... 63

Serial-to-Parallel Converter (SPC-8K) ... 63

Connecting the Interface Converter ... 64

Setting the converter’s DIP switches ... 65

Push Tractor Unit (CT-15HA) ... 67

Removing the push tractor unit from the back of the printer ... 68

Installing the push tractor unit ... 69

Appendix A: Troubleshooting ... 70

Short test ... 70

Long test ... 70

Hexadecimal dump ... 71

Adjusting the dot alignment ... 71

Troubleshooting guide ... 73

Checking system software settings in Windows ... 79

Checking system software settings in MS-DOS ... 80

Appendix B: Specifications ... 81

Appendix C: Interface Pin Outs ... 83

Appendix D: Character Sets ... 84

Appendix E: Printer Control Codes ... 96

Appendix F: Glossary ... 102

Appendix G: Control Panel Operation Guide ... 103

Chapter 1: Printer Setup

This chapter contains important information on setting up your printer. Be sure to read this chapter carefully before using the printer for the first time. In this chapter you will learn about:

❏

Choosing a place for the printer

❏

Unpacking and setting up the printer

Installing the ribbon cassette

❏

Loading paper

Connecting to your computer

Choosing a place for the printer

Before actually unpacking the printer, you should take a few minutes to think about where you plan to use it. Remember the following points when doing this.

✓

Choose a firm, level surface where the printer will not be exposed to vibration.

✓

The power outlet you plan to connect to for power should be nearby and unobstructed.

✓

Make sure that the printer is close enough to your computer for you to connect the two with your printer cable.

✓

Allow six inches (15 centimeters) of free space on either side of the printer.

If you are going to use fanfold paper, make sure that there is adequate space for paper behind the printer.

✓

Make sure that the printer is not exposed to direct sunlight.

✓

Make sure that the printer is well away from heaters.

Make sure that the surrounding area is clean, dry, and free of dust.

✓

Make sure that the printer is connected to a reliable power outlet. It should not be on the same electric circuit as copiers, refrigerators, or other appliances that cause power spikes.

✓

Use a power outlet that matches the power rating noted on the label affixed to the bottom of your printer.

✓

Make sure that the room where you are using the printer is not too humid.

2 Printer Setup

Unpacking the printer

Check to make sure that the carton contains each of the items shown in the following illustration.

Printer

Platen knob Ribbon cassette

User

, s manual 3.5" Floppy disk

If anything is missing, contact the store where you bought the printer and ask them to supply the missing part. Note that it is a good idea to keep the original box and all the packing materials just in case you need to pack the printer up again and send it somewhere at a later date.

A serial-to-parallel interface converter (SPC-8K) and a push tractor unit (CT-

15HA) are also available as an option. Consult your dealer for details.

Important!

There are several versions of this printer designed for different voltages. It is not possible to change the voltage of a printer. If the voltage shown on the label on the bottom of your printer does not match the voltage for your area, contact your dealer immediately.

General guide 3

General guide

The following illustrations show the major components of your printer.

Front cover

Adjustment lever

Release lever

Paper guide

Power switch

Document table

Control panel Platen knob

Parallel Interface connector

Serial Interface connector

4 Printer Setup

Removing the protective materials

Two packing materials are inserted into the printer to protect components during shipping. Before using the printer, be sure to remove all packing materials from inside the front cover and the document table as shown in the illustration.

Front cover

Cardboard

Document table

Installing the platen knob 5

Installing the platen knob

The platen knob is packed into a recess in the packaging material.

❏

Install the knob on the shaft located inside the large hole on the right side of the printer. Make sure that the flat side of the shaft is aligned with the corresponding flat surface inside the knob’s spindle. Press the knob carefully but firmly into place as far as it will go.

Opening the front cover

❏

Hook your fingers under the two small tabs on either side of the front cover and pull forward and up to swing the front cover open.

Front cover

6 Printer Setup

Installing the ribbon cassette

❏

Make sure that the printer is unplugged from its power outlet.

❏

Open the front cover of the printer.

By hand, move the cartridge holder to the center position of the paper guide where there is a cutout to allow easy installation and removal of the ribbon cassette.

Cartridge holder

Important!

Never try to move the print head while the printer is plugged into a power outlet. Doing so can damage the printer. If you have just used the printer, let the print head cool for a few minutes before you touch it.

❏

Remove the ribbon cassette from its package.

Rotate the knob on the ribbon cassette clockwise to take up any slack in the ribbon.

❏

Carefully place the cassette onto the cartridge holder making sure that the spindle of the holder fits into the socket on the bottom of the cassette.

Removing the ribbon cassette 7

❏

Press down gently but firmly on the cassette until it snaps securely into place.

❏

Rotate the knob on the cassette again to take up any slack.

Close the front cover of the printer.

Important!

Printing that is poor quality or too light is almost always due to a ribbon that is simply worn out or “used up.” If you experience problems with print quality, check the condition of the ribbon. If the black part looks gray and well-worn, replace the ribbon with a new one.

Removing the ribbon cassette

Use the following procedure to remove the ribbon cassette from the printer when you want to replace it with a new one.

❏

Make sure that the printer is unplugged from its power outlet.

❏

Open the front cover of the printer.

By hand, move the cartridge holder to the center position of the paper guide where there is a cutout to allow easy installation and removal of the ribbon cassette.

8 Printer Setup

Important!

❏

Using your thumb and forefinger to squeeze the two tabs on the ribbon cassette towards the center, carefully remove the cassette from the holder.

❏

Use the procedure under “Installing the ribbon cassette” on page 6 to install a new cassette.

Connecting to a power outlet and turning power on and off 9

Connecting to a power outlet and turning power on and off

❏

Lift up the back of the printer and insert two books or other similar objects underneath it to keep the printer raised and connect the power cord.

❏

Plug the power cord of the printer into a standard power outlet whose voltage matches the power rating noted on the label affixed to the bottom of your printer.

Caution!

If the voltage marked on the bottom of your printer does not match the voltage from the outlet you are using, do not plug in the power cord. Contact your dealer for assistance.

❏

Set the switch on the front of the printer to ON to turn power on, and to

OFF to turn power off.

OFF

10 Printer Setup

Caution!

Whenever you turn off the power, wait at least five seconds before turning it back on; otherwise you may damage the printer.

We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods. Because of the this, you should locate the printer so that the power outlet it is plugged into is nearby and easy to access.

At this point you may want to perform a test of the printer to make sure it is working properly. See page 70 for details on how to perform tests.

Loading fanfold paper

This section tells you how to load fanfold paper. Note that you can also use cutsheet paper and multi-part form paper. For details on using other types of paper, see “Paper Handling” on page 57 of this manual.

❏

Position the stack of paper in front of or behind the printer.

See page 68 for details on setting up the printer for feeding either from the back or the front of the printer.

❏

The following figures show the correct paths for fanfold paper.

Rear feed

Front feed

Loading fanfold paper 11

Important!

To protect against paper jams, make sure that the fanfold paper is stacked in a position that is lower than the printer.

To decrease paper jams, be sure that the perforations cannot catch on anything in the paper path.

❏

Unplug the printer from its AC power supply.

❏

Pull the release lever on the Front of the printer to the fanfold position.

❏

Set the adjustment lever to the value that matches the thickness of the paper you are using. The setting for normal paper is 1. Set the lever to a larger value for thicker paper, or to a smaller value for thinner paper. See the table on page 59 for details.

Adjustment lever

12 Printer Setup

❏

Unlock the tractor on the left (when viewing the printer from behind) by pulling its blue lever up, and adjust the position of the left tractor.

Note that there is a guide inside the printer in front of the left tractor. The

▲ mark of the guide indicates where the left margin of the printing will be.

❏

Once the left tractor is aligned the way you want it, push the blue lever back down to lock it in place.

❏

Now move the tractor on the right to the approximate position of the right side of the paper you are using. Pull its blue lever up to unlock it, and push the lever back down to lock it into place. Also move the center paper support so that it is approximately halfway between the two tractors.

Pin tractor Sheet guide Pin tractor

❏

Open the covers of both tractors and align the paper so that the pins on the tractors are inserted into the holes of the paper.

❏

Close the tractor covers. At this point you can make final adjustments to the paper position by releasing the blue levers and moving the tractors. The paper should lie flat with no buckling or bulging (tractors too close) or no stretching or elongation of the holes (tractors too far apart). After making these adjustments, be sure that you re-lock the tractors by pushing the blue levers back into their original positions.

Loading fanfold paper 13

❏

Plug the printer back into its AC power source. The printer will beep a number of times to indicate that paper is not loaded.

❏

Press the control panel’s PAPER FEED button and the paper will feed to the starting position.

14 Printer Setup

Printing on fanfold paper

When printing on fanfold paper, take care not to print too close to the perforations that separate each sheet. The following shows the recommended print area for fanfold paper, cut-sheet paper, Labels and Envelope.

Fanfold paper

4 mm (0.16") *1

First page

5 mm

(0.2")

Cut-sheet paper

4 mm (0.16")

5 mm (0.2")

Perforation

18 mm

(0.7")

4 mm (0.16")

18 mm

(0.7")

4 mm (0.16")

Perforation

4 mm (0.16")

Last page

Bottom of

Form 117 mm (4.6")

12.7 mm

(0.5") min.

Labels

2.54 mm (0.1") min.

Perforation

C C

Label

C : 2.54 mm (0.1") min.

25.4 mm

(1")

12.7 mm

(0.5") min.

*1 : When stapled multi-part paper with

a width of less than 4.5 inches is used,

the print area is 37 mm from the edge

of the paper.

Envelope

4 mm (0.16")

36 mm (1.42")

25.4 mm (1")

Parking fanfold paper 15

Parking fanfold paper

It is not necessary to remove fanfold paper currently loaded in the printer in order to print on cut-sheet paper fed by hand. Instead, simply use the following procedure to park the fanfold paper.

❏

Tear off the paper at a perforation so there is no more than half a page sticking out of the front cover of the printer.

If necessary, you can press the control panel’s ON LINE button to put the printer off-line. Then use the PAPER FEED button to feed the paper until a perforation is just past the front cover.

❏

Press the control panel’s ON LINE button to put the printer on-line.

❏

Press the control panel’s PARK/SET/EJECT button. The printer automatically reverse feeds the fanfold paper until it is no longer in contact with the platen, which is indicated by the printer beeping a number of times. Also, the control panel’s POWER indicator starts to flash because paper is not loaded.

❏

Set the release lever on the front of the printer to the cut-sheet position.

The paper is now parked, and you can load cut-sheet paper into the printer using the procedures under “Manual sheet feeding” on page 60.

Unparking fanfold paper

After you are finished printing on cut-sheet paper, use the following procedure to unpark fanfold paper and make it available for printing.

❏

If any cut-sheet paper is still in the printer, put the printer on-line and then press the control panel’s PAPER FEED button to eject it.

❏

Check to make sure the printer is off-line.

❏

Set the release lever on the front of the printer to the fanfold position.

❏

Press the control panel’s PARK/SET/EJECT button. The printer automatically feeds the fanfold paper back into position, ready for printing.

Using the tear-off function

The following procedure makes it easy to tear off fanfold paper without disturbing the current position of the paper.

❏

Check to make sure that the printer is on-line.

❏

Press the control panel’s PARK/SET/EJECT button.

The printer feeds the perforation of the fanfold paper to the tear-off edge of the printer cover.

16 Printer Setup

❏

Tear off the paper.

❏

When you resume printing, the printer reverse feeds the paper to its former position.

Connecting to your computer with a parallel cable

The printer is equipped with a parallel interface as standard. It does not come with a cable, so you must separately purchase one that matches the needs of your computer. You will probably want to use a standard parallel cable when connecting to the printer’s parallel interface.

The printer is also equipped with a serial interface (page 18).

Note:

In addition to using the parallel interface as-is to connect a parallel interface, you can also connect an optional serial-to-parallel converter (page 63) to convert the parallel interface to a serial interface. This effectively provides two serial interfaces for connection of separate computers.

Important!

The following instructions apply to the Centronics parallel cable that is suitable for use with an IBM-compatible personal computer. Note that they do not apply to all types of computers and cables. If you are unsure about what type of cable you should use, consult your dealer.

For an IBM-compatible personal computer:

✓

Use a standard 36-pin Centronics parallel cable.

✓

The parallel cable should be no longer than six feet (two meters). Longer cables can result in poor transfer of information.

Important!

Make sure that the printer is unplugged from the AC outlet and that the computer is turned off before connecting them.

❏

Plug one end of the parallel cable into the parallel port of your computer.

The parallel port should be labeled “Printer,” “Parallel,” “PRN,” “LPT1,” or something similar.

❏

Lift up the back of the printer and insert two books or other similar objects underneath it to keep the printer raised

❏

Plug the other end of the parallel cable into the socket on the back of the printer and secure it in place with the clips.

18 Printer Setup

Connecting to your computer with a serial cable

The printer is equipped with a serial interface as standard. It does not come with a cable, so you must separately purchase one that matches the needs of your computer. You will probably want to use a standard serial (RS-232C) cable when connecting to the printer’s serial interface.

The printer is also equipped with a parallel interface (page 16).

Important!

• The following instructions apply to the serial cable that is suitable for use with an IBM-compatible personal computer. Note that they do not apply to all types of computers and cables. If you are unsure about what type of cable you should use, consult your dealer.

• Make sure that the printer is unplugged from the AC outlet and that the computer is turned off before connecting them.

Connecting to your computer with a serial cable 19

❏

Plug one end of the serial cable into the serial port of your computer. The parallel port should be labeled “COM1,” “COM2,” or something similar.

❏

Lift up the back of the printer and insert two books or other similar objects underneath it to keep the printer raised.

❏

Plug the other end of the serial cable into the socket on the back of the printer and secure it in place with the screws.

20 Control Panel Operations

Chapter 2: Control Panel Operations

The control panel gives you push-button control over the printer’s operations. It includes indicator lights, which tell you the current status of the printer at a glance.

POWER

HS-DRAFT

DRAFT

ROMAN

SANSERIF

COURIER

PRESTIGE

ORATOR

BANK

A 1

B 2

C 3

D 4

E 5

F 6

10 CPI

12 CPI

15 CPI

COND

PROP

FONT PITCH

PARK

SET/EJECT

PAPER

FEED

ON LINE

BANK SW ON/OFF

EDS

PRINT EXIT

This chapter describes control panel functions that can be performed while the printer is turned on and either on-line or off-line. The buttons perform different functions in the EDS and Dot Adjustment Modes. Functions of control panel buttons in these modes are described in the relevant sections covering them.

Switching between on-line and off-line

❏

Press ON LINE to switch the printer between being on-line and off-line.

❏

When the printer is on-line, the ON LINE indicator is lit and the printer can receive data from the computer. You should make sure that the printer is online whenever you are trying to print.

❏

When the printer is in off-line, the ON LINE indicator goes out, which means that the printer cannot receive any data.

❏

Note that you can also press ON LINE while a printing operation is in progress to stop the printing.

Important!

Make sure that the on-line/off-line setting of the printer is correct before performing a control panel operation.

Selecting a font 21

Selecting a font

❏

Make sure the printer is off-line ( ON LINE indicator is not lit).

❏

Press FONT to change the font selection. An indicator lights to the left of the name of the font that is currently selected.

Lit Indicator

HS-DRAFT

HS-DRAFT + ROMAN

ROMAN

ROMAN + COURIER

COURIER

COURIER + ORATOR

ORATOR

Font

HS-Draft

Draft

Roman

Sanserif

Courier

Prestige

Orator

Note:

The font setting you make with the above procedure can be changed if the software you are using overrides the setting on the control panel. You can prevent this in some applications by using the following procedure to put the printer into the Font Lock Mode when you turn it on.

Entering the Font Lock Mode

When the printer is in the Font Lock Mode, the font settings you make on the control panel are used even if your software tries to override the font. Use the following procedure to enter the Font Lock Mode.

❏

Turn off the printer.

❏

While holding down FONT , turn printer power on.

The printer is now in the Font Lock Mode. You could enter the Font Lock

Mode and Pitch Lock Mode (page 22) at the same time by holding down both FONT and PITCH when you turn on printer power.

To exit the Font Lock Mode, simply turn the printer off.

Important!

Font lock will not function if you are using Windows Truetype fonts.

22 Control Panel Operations

Setting the character pitch

The character pitch setting controls how many characters are printed per inch.

Use the following procedure to select the pitch you want.

❏

Make sure the printer is off-line ( ON LINE indicator is not lit).

❏

Press PITCH to change the pitch selection.

The following shows the meanings of the indicators that light on the control panel when you press PITCH .

Lit Indicators Meaning

10CPI

10CPI + 15CPI

15CPI

10 characters per inch (Pica)

12 characters per inch (Elite)

15 characters per inch

10CPI + COND 17 characters per inch (Condensed Pica)

10CPI + 15CPI + COND 20 characters per inch (Condensed Elite)

PROP

COND + PROP

Proportional

Condensed proportional

Note:

The pitch setting you make with the above procedure can be changed if the software you are using overrides the setting from the control panel. You can prevent this by using the following procedure to put the printer into the Pitch

Lock Mode when you turn it on.

Entering the Pitch Lock Mode

When the printer is in the Pitch Lock Mode, the pitch settings you make on the control panel are used even if your software tries to override the pitch. Use the following procedure to enter the Pitch Lock Mode.

❏

Turn off the printer.

❏

While holding down PITCH , turn printer power on.

The printer is now in the Pitch Lock Mode. You could enter the Pitch Lock

Mode and Font Lock Mode (page 21) at the same time by holding down both

FONT and PITCH when you turn on printer power.

To exit the Pitch Lock Mode, simply turn the printer off.

Important!

Pitch lock will not function if you are using Windows Truetype fonts.

Line feed

❏

Make sure the printer is off-line ( ON LINE indicator is not lit).

❏

Press PAPER FEED once to feed paper one line. Holding down PAPER

FEED continually feeds paper, one line at a time, until you release the button.

Paper eject (cut-sheet paper)

❏

Make sure the printer is off-line ( ON LINE indicator is not lit).

❏

Press PARK/SET/EJECT to eject the paper.

❏

After the paper is ejected, the printer will beep and the POWER indicator will flash to indicate there is no paper in the printer.

Form feed (fanfold paper)

❏

Make sure the printer is off-line ( ON LINE indicator is not lit).

❏

While holding down PAPER FEED , press ON LINE to feed the paper to the top of the next page.

Parking fanfold paper

❏

Make sure the printer is off-line ( ON LINE indicator is not lit).

❏

Press the control panel’s PARK/SET/EJECT button.

❏

The printer automatically reverse feeds the fanfold paper until it is no longer in contact with the platen.

Micro feed

Use the following operation to feed the paper in very small increments. This makes it possible to align the print head exactly where you want it.

❏

Make sure the printer is off-line ( ON LINE indicator is not lit).

❏

While holding down ON LINE , press PAPER FEED to feed the paper forward or PARK/SET/EJECT to feed the paper backward.

24 Control Panel Operations

Setting the top of form position

The current position of paper loaded in the printer is automatically set as the top of the page whenever you turn power on. You can also use the following procedure at any time to specify a different position as the top of the page.

❏

Make sure the printer is off-line ( ON LINE indicator is not lit).

❏

Use the micro feed operations (see above) to move the paper so that the print head is located where you want the new top of form position to be.

❏

While holding down FONT , press PARK/SET/EJECT .

The printer will beep once to indicate that a new top of form position has been set.

Tear-off function (fanfold paper)

This procedure feeds fanfold paper to a position where it can be torn off easily.

❏

Make sure the printer is on-line ( ON LINE indicator is lit).

❏

Press the control panel’s PARK/SET/EJECT button.

❏

Tear off the paper.

❏

When you resume printing, the printer reverse feeds the paper to its former position.

This operation causes the paper to be fed automatically so the tear assist edge of the printer cover is aligned with the paper’s next perforation.

Selecting the Quiet Print Mode

The Quiet Print Mode lets you print with less noise than that produced with normal printing. Use the following procedure to enter and exit the Quiet Print

Mode.

Important!

Though the Quiet Print Mode prints more quietly, it also causes printing to take considerably longer than normal printing.

❏

Make sure the printer is on-line ( ON LINE indicator is lit).

❏

Press FONT , to toggle between the Quiet Print Mode and normal printing.

The printer emits one short beeps when the Quiet Print Mode is selected, and two short beep when normal printing is selected.

Changing the auto load position 25

Changing the auto load position

Normally the printer automatically feeds paper to a standard position (1/6-inch from the top of the paper). This is called the auto load position. You can use the following procedure to specify a different auto load position.

❏

Make sure the printer is off-line ( ON LINE indicator is not lit).

❏

While holding down ON LINE , press PITCH and then release the two buttons.

The printer will automatically eject the cut-sheet that is in the printer, or reverse feed fanfold paper until it is no longer in contact with the platen.

Also, all the font and pitch indicators on the control panel will light.

❏

Press PITCH to feed the paper to the starting position.

❏

Feed the paper so the print head is located where you want the new auto load position to be.

Press PAPER FEED to feed the paper forward and PARK/SET/EJECT to feed the paper backward. This is the micro feed operation.

❏

After you have the paper at the position you want, hold down ON LINE and press PAPER FEED to make the current print head position the new auto load position. The printer will beep twice to indicate that the new auto load position is set.

❏

To clear the new auto load position and return to the one that you set previously (using the above procedure), press ON LINE . To clear the currently set auto load position and return to the standard position (1/6-inch from the top of the paper), hold down ON LINE and press PITCH .

Note:

The auto load position you set remains in effect until you turn the printer off. If you want to save the auto load position in memory, press PARK/SET/EJECT instead of PAPER FEED while holding down ON LINE in the above step.

26 Control Panel Operations

Saving a macro

Normally, any settings you make on the control panel are cleared when you turn the printer off. Use the following procedure to save the current control panel settings so that they are used whenever you turn the printer on.

❏

Make the control panel settings you want.

❏

Use ON LINE to put the printer off-line ( ON LINE indicator is not lit).

❏

Hold down FONT and then PITCH . Keep both buttons held down until the printer beeps twice.

Pressing FONT normally changes the font setting, so when you press it in the above step the indicator for the next font lights. Pressing PITCH , however, returns the font setting to what it was before you pressed FONT .

This procedure saves the following settings.

• Current font and pitch settings

• Quiet Print Mode status

These items can be set separately for the Standard mode and the IBM mode.

❏

To clear saved control panel settings repeat the above procedure, but keep

FONT and PITCH depressed after the printer beeps twice. Soon the printer will beep again three times to indicate that the saved control panel settings have been cleared.

Clearing the printer’s buffer

When the printer receives data from a computer, it temporarily stores it in a memory called a buffer. If you stop a print job partway through, there is the chance that some data will remain in the buffer. The following procedure clears the printer’s buffer by deleting any data that might be there.

❏

Execute the necessary command in the program you are using to stop the print job.

Important!

Be sure to stop the print job before taking the printer off line. Otherwise, the print job will resume from where you interrupted it when you put the printer back on-line.

❏

Use ON LINE to take the printer off line ( ON LINE indicator is not lit).

❏

Hold down FONT and then PAPER FEED . Keep both buttons held down until the printer beeps once, which indicates that the buffer is cleared.

Initializing the printer 27

Initializing the printer

The following procedure initializes the printer to its power-on settings. If you have control panel settings stored in memory, this procedure sets up the printer using them.

❏

Use ON LINE to take the printer off line ( ON LINE indicator is not lit).

❏

Hold down FONT and then PAPER FEED . Keep both buttons held down until the printer beeps once (indicating the printer buffer is cleared) and then beeps again three times, which indicates that the printer is reset.

Entering the Multi-part Mode

When the printer is in the Multi-part Mode, the print head prints with greater impact. It should be noted, however, that printing in the Multi-part Mode also reduces the life of the print head. Because of this, you should use the Multi-part

Mode only for printing on four or five-ply paper. Return to the normal mode for printing on one to three-ply paper.

Use the following procedure to enter the Multi-part Mode

❏

Turn off the printer.

❏

While holding down the control panel’s PAPER/SET/EJECT button, turn the printer back on.

❏

To exit the Multi-part Mode, Simply turn the printer off and back on again.

28 Using the EDS Mode

Chapter 3: Using the EDS Mode

The letters “EDS” stand for “Electronic DIP Switches.” Just like the small DIP switches that are used by many computers, printers, and other devices, the EDS lets you configure the printer so that it matches your system and software needs.

This chapter describes how to enter the printer’s EDS Mode and provides details about available settings and how to change them.

All switch settings, except for EDS 2B-2, are ON when the printer is shipped from the factory.

About EDS Mode settings

The EDS Mode of this printer actually consists of two sub-modes, named EDS-

1 and EDS-2. EDS-1 is used for general settings (such as emulation, print pitch, and paper length), while EDS-2 is used to specify communication parameters for the serial interface and a number of paper handling settings.

EDS-1 settings are grouped among six “banks” (representing banks of switches) that are identified by the letters A through F. Each bank contains a number of

“switches” numbered 1 through 6 that you can turn on and off to configure the printer.

EDS-2 settings consist of three “banks” named A, B, and C, with each bank containing six switches.

Entering the EDS Mode

❏

Make sure that paper is loaded in the printer.

❏

Turn off the printer.

❏

To enter the EDS-1 Mode, turn the printer on while holding down the control panel’s PARK/SET/EJECT , PAPER FEED , and ON LINE buttons.

To enter the EDS-2 Mode, turn the printer on while holding down the control panel’s FONT , PITCH , and PARK/SET/EJECT buttons.

Either of the above operations causes the following message to be printed, which indicates the printer is in the EDS Mode.

Selecting a bank 29

Note:

The contents of the above message are the same, regardless of whether you enter EDS-1 or EDS-2. The asterisks indicate the current EDS Mode switch settings for all the banks in both sub-modes.

Selecting a bank

❏

While in the EDS Modes (EDS-1 or EDS-2), use the control panel’s BANK button to select a bank. While the BANK indicator is flashing, the lit indicator indicates the currently selected bank.

Lit Indicator

Selected Bank

Note:

EDS-2 has only three banks, so pressing the BANK button cycles through banks

A, B, and C only. Indicators D4, E5, and F6 do not light with EDS-2.

30 Using the EDS Mode

Selecting a switch

❏

While in the EDS Modes (EDS-1 or EDS-2), use the control panel’s

SWITCH button to select a bank switch. While the SW indicator is flashing, the lit indicator indicates the currently selected switch.

Lit Indicator

Selected Switch

Changing a switch setting

❏

After selecting a bank and switch, press the control panel’s ON/OFF button to turn the switch on and off. The current setting of the switch is shown by the ON LINE indicator: the indicator is lit when the switch is on, and is not lit when the switch is off.

Printing the current switch settings

❏

In the EDS Modes, press and hold the control panel’s PRINT button to print out the current switch settings. Asterisks on the printout show whether a switch is turned on or off.

Exiting the EDS Modes

❏

Press the control panel’s EXIT button to exit the EDS Modes.

EDS Modes Settings

The following details all of the settings you can program in the EDS Mode.

EDS-1 Settings 31

EDS-1 Settings

The following details all of the settings you can make for EDS-1.

BANK A

Switch 1: Emulation

Selects Standard emulation (ON) or IBM emulation (OFF). Standard emulation causes the printer to act like the Epson ESC/P (24-pin), while IBM emulation makes it act like the IBM Proprinter XL24E.

Switch 2: Character Table

The function of this switch depends on whether you are using IBM or Standard emulation.

Emulation

Standard

IBM

Switch 2

Setting

OFF

Description

Graphics: IBM Character Set #2

Italics: Italic character table used

IBM Character Set #2

IBM Character Set #1

Switch 3: RAM Usage

Specifies whether RAM should be used as an input buffer (ON) or as a download buffer (OFF). Selecting input buffer (ON) tells the printer to use available RAM to store data it receives from the computer, which speeds up the printing. Selecting download buffer (OFF) tells the printer to use available

RAM to store character patterns.

Switch 4: Paper Out Detector

Specifies whether the printer’s paper out detector is enabled (ON) or disabled

(OFF). When the paper out detector is enabled (ON), the printer automatically stops printing whenever it senses there is no more paper. When it is disabled

(OFF), the printer continues printing as long as there is data. Selecting disabled

(OFF) makes it possible to print right up to the bottom of a page, but it also creates the danger of printing when there is no paper loaded in the printer, which can damage the print head and platen.

Switch 5, 6: Multi-Part mode

When the printer is in the Multi-part Mode, the print head prints with greater impact. It should be noted, however, that printing in the Multi-part Mode also reduces the life of the print head.

32 Using the EDS Mode

When Auto (SW5: ON and SW6: ON) is selected, the printer mode automatically switches between Multi-part Mode and Normal Mode. For example, if the adjustment lever is set to 3 or less, Normal Mode is selected; if the lever is set to 4 or more, Multi-part Mode is selected.

Mode

Auto selectable

Multi-part mode

Normal mode

SW5

OFF

SW6

OFF

BANK B

Switch 1: Graphics Direction

Selects uni-directional (OFF) or bi-directional (ON) printing for graphics. Bidirectional printing (ON) is faster, while uni-directional (OFF) printing generally provides better print quality in the graphics mode.

Switch 2: Auto Tear-off

Specifies whether the printer’s auto tear-off feature (page 24) is enabled (OFF) or disabled (ON). Note that this setting controls the application software’s tearoff function only. It does not affect the manual tear-off function that is performed using the control panel buttons as described on page 24. The manual tear-off function is always enabled.

Switch 3: Line Spacing

Selects 1/6-inch (ON) or 1/8-inch (OFF) spacing between lines.

Switch 4: Auto LF with CR

Specifies whether auto LF with CR is enabled (OFF) or disabled (ON). When auto LF with CR is enabled (OFF), the printer automatically performs a line feed whenever it receives a carriage return from the computer. When it is disabled (ON), the computer must send both a line feed code and a carriage return code at the end of each line. Most applications do this automatically. Note the following checkpoints when trying to figure out which setting to use here:

✓

If you find that your output is double-spaced when it should not be, turn this switch ON (Disabled).

✓

If you find that lines are printing over each other, turn this switch OFF

(Enabled).

Switch 5: Zero Style

Specifies whether a normal zero (ON) or a slashed zero (OFF) will be used.

Selecting Normal (ON) prints zeros without lines running through them, while

Slashed (OFF) prints zeros with a diagonal slash running through them.

Switch 6: Reserved

EDS-1 Settings 33

BANK C

Switches 1, 2: Print Mode

Turn these switches on or off to select the print mode you want to use.

Print Mode

Draft

HS-Draft

SW1

OFF

SW2

OFF

Switches 3, 4, 5: Print Pitch

Turn these switches on or off to form the pattern that matches the print pitch setting you want to make.

Print Pitch

10cpi

12cpi

15cpi

17cpi

20cpi

Proportional

SW3

OFF

SW4

OFF

SW5

OFF

Switch 6: Quiet

When the Quiet Mode is enabled (OFF), the printer prints with less noise than normal printing. Though the Quiet Mode prints more quietly, it also takes considerably longer than normal printing.

BANK D

Switches 1, 2, 3, 4: Page Length

Turn these switches on or off to form the pattern that matches the Page Length setting you want to make.

Page Length

11”/Letter

8”

11.7”/A4

12”

8.5”/Letter

14”/Legal

10.5”/Executive

7.25”/Executive

3.5”

5.5”

SW1

OFF

SW2

OFF

Eject cut-sheet paper towards front

Eject cut-sheet paper towards back

Switch 6: Skew sensor for cut sheet

OFF

Disable skew sensor for cut-sheet paper

Enable skew sensor for cut-sheet paper

SW3

OFF

Switch 5: Eject direction for cut sheet

SW4

OFF

BANK E

Switches 1, 2, 3, 4, 5, 6: Code Page/International Character Set

If your EDS settings specify IBM emulation (Bank A, Switch 1 OFF) with either character table (Bank A, Switch 2), or Standard emulation (Bank A,

Switch 1 ON) with the graphics character table (Bank A, Switch 2 ON), use the

Bank E switches to select the default character code page you want to use.

EDS-1 Settings 35

SW1

OFF

Code Page

#1001 Arabic

#737 Greek

#851 Greek

#869 Greek

#928 Greek

#2001 Lithuanian-KBL

#772 Lithuanian

#774 Lithuanian

#3001 Estonian-1

#3002 Estonian-2

#3011 Latvian-1

#3012 Latvian-2

#3021 Bulgarian

#3031 Hebrew

#3041 Maltese

#3850 Standard KU

#437 IBM-PC

#850 Multi-lingual

#860 Portuguese

#861 Icelandic

#863 Canadian French

#865 Nordic

#866 Russian

#3840 IBM-Russian

#3841 Gost-Russian

#3843 Polish

#3844 CS2

#3845 Hungarian

#3846 Turkish

#3847 Brazil-ABNT

#3848 Brazil-ABICOMP

#852 Latin-2

SW3

OFF

SW2

OFF

SW5

OFF

SW4

OFF

SW6

36 Using the EDS Mode

Code Page

#3860 Rajvitee KU

#3861 Microwiz KU

#3863 STD 988 TIS

#3864 Popular TIS

#3865 Newsic TIS

SW1

OFF

SW2

OFF

SW3

OFF

SW4

SW5

A code page is the set of symbols and characters that your printer can print. Your printer converts ASCII hexadecimal data according to a code page to print symbols and characters. By supporting different code pages, the printer can print in a variety of different languages. The following table shows detailed information about code pages.

SW6

OFF

Code Page Name Country Remarks

#3843

#3844

#3845

#3846

#865

#866

#3840

#3841

#437

#850 Multi-Lingual

#860

#861

#863

IBM PC

Portuguese

Icelandic

Canadian

French

United Kingdom, France, Germany, Italy,

Austria, Switzerland, United States, Spain

United Kingdom, France, Germany, Italy,

Austria, Switzerland, United States, Spain

Preferred by Microsoft

Portugal

Iceland

Canada

Nordic

Russian

Denmark, Finland, Norway, Sweden

Russia

IBM-Russian Russia, Bulgaria

Gost-Russian Russia

Preferred by Microsoft

Polish

CS2

Hungarian

Turkish

Poland

Czech Republic

Hungary

Turkey

Gost: government standard

Also called “Mazowia”

Also called “Kamenicky”

#3847

#3848

Brazil-ABNT

Brazil-ABICOMP

Code Page Name

#852 Latin-2

Country

Croatia, Czech Republic, Hungary,

Poland, Romania, Serbia, Slovak

Republic, Slovenia

Egypt, Saudi Arabia

#1001 Arabic

#3031

#3041

#3850

#3860

#3002

#3011

#3012

#3021

#3861

#3863

#3864

#3865

#2001

#772

#774

#3001

#737 Greek

#851 Greek

#869

#928

Greek

Lithuanian-KBL

Lithuanian

Estonian-1

Greece

Lithuania

Estonia

Estonian-2

Latvian-1

Latvian-2

Bulgarian

Hebrew

Maltese

Standard KU

Rajvitee KU

Estonia

Latvia

Bulgaria

Israel

Malta

Thailand

Microwiz KU Thailand

STD988 TIS

Popular TIS

Newsic TIS

Thailand

EDS-1 Settings 37

Remarks

Preferred by Microsoft

Mainly in Arabic speaking countries

For UNIX

Commonly used for DOS

New standard

Most often used

Government standard

38 Using the EDS Mode

If your EDS settings specify Standard emulation (Bank A, Switch 1 ON) with the italic character table (Bank A, Switch 2 OFF), use the Bank E switches to select the international character set you want to use. This setting determines the assignment of 14 character codes in the Standard Italic character set.

International

Character Set

Japan

Norway

Denmark-2

Spain-2

Latin America

Korea

Ireland

Legal

U.S.A.

France

Germany

England

Denmark-1

Sweden

Italy

Spain-1

SW4

OFF

SW3

OFF

SW2

OFF

SW1

OFF

SW5

SW6

EDS-2 Settings 39

BANK F

Switches 1, 2, 3, 4, 5, 6: LQ Font Selection

Turn these switches on or off to form the pattern that identifies the font you want to use for LQ printing.

Font

Roman

Sanserif

Courier

Prestige

OCR B

Orator

SW1

OFF

SW2

OFF

SW3

OFF

SW4

SW5

SW6

Note:

Bank C Switches 1 and 2 must be in the correct position before this setting has any effect.

EDS-2 Settings

The following details all of the settings you can make for EDS-2. For communications protocol settings (Banks A and B), the matching settings you have to make in your MS-DOS AUTOEXEC.BAT file or with the Ports option of the Windows Control Panel are also provided.

BANK A

Switch 1: Data Length

Specifies the number of bits that the computer transmits as one byte. This setting is normally 8.

Data Length

8 bits

7 bits

SW1

OFF

DOS/Windows Setting

Switch 2: Parity Check

This switch specifies whether or not a parity check should be performed on the data.

Parity Check

Disabled

Enabled

SW2

OFF

DOS/Windows Setting

Disabled

Enabled

Switch 3: Parity

This switch specifies the parity as non, odd, or even.

Parity

Odd

Even

SW3

OFF

DOS/Windows Setting

Switch 4: Protocol

Protocol, which is sometimes referred to as “handshaking,” is the communications convention that is used to allow the printer and computer to regulated the flow of data. DTR is the most commonly used protocol.

Protocol

DTR

XON/XOFF

Switch 5, 6: Not used

SW4

OFF

DOS/Windows Setting

DTR

XON/XOFF

EDS-2 Settings 41

BANK B

Switch 1, 2, 3: Baud Rate

The baud rate is the speed, in bits per second, that the printer sends data to the computer. The common setting is 9600 or 19200.

Baud Rate

300

600

1200

2400

4800

9600

19200

SW1 SW2 SW3 DOS/Windows Setting

OFF OFF OFF

ON OFF OFF

OFF

OFF OFF

ON OFF

OFF ON

300

600

1200

2400

4800

9600

19200

Switch 4: Not used

Switch 5, 6: Waiting period for paper loading

Waiting period

2.0 seconds

1.5 seconds

1.0 seconds

0.5 seconds

SW1 SW2

OFF

ON OFF

OFF OFF

BANK C

Switch 1, 2, 3, 4, 5, 6: Paper Control

Bank C lets you specify the top and bottom margins for printing.

Switch

SW1

SW2

SW3

SW4

SW5

SW6

Setting

OFF

Meaning

1/6

″

top margin for cut-sheet paper

″

top margin for cut-sheet paper

1/6

″

top margin for fanfold paper (Rear)

″

top margin for fanfold paper (Rear)

1/6

″

top margin for fanfold paper (Front)

″

top margin for fanfold paper (Front)

1/6

″

bottom margin for cut-sheet paper

″

bottom margin for cut-sheet paper

1/6

″

bottom margin for fanfold paper (Rear)

″

bottom margin for fanfold paper (Rear)

1/6

″

bottom margin for fanfold paper (Front)

″

bottom margin for fanfold paper (Front)

42 Using the Printer with Windows 3.1

Chapter 4: Using the Printer with Windows 3.1

This chapter contains specific information you need to know when using the printer with Microsoft Windows 3.1 or later. It also tells you how to install the printer driver on your computer so that it can control the printer correctly. In this chapter, you will learn about:

❏

How to set up for printing with Microsoft Windows 3.1

How to prepare for printing

❏

How to print a document

How to install TrueType fonts

❏

How to select fonts from within an application

Important!

See the “readme.txt” file for important information that became available after this documentation was printed.

Setting up for printing with Microsoft Windows 3.1

This printer is designed to work best with computers running Microsoft

Windows 3.1 or later. If you are running an earlier version of Windows, we recommend that you upgrade to 3.1.

Before you can use the printer with Windows, you must first use the procedure outlined below to install the printer driver that is supplied on the 3.5” floppy disk that comes with the printer. This procedure assumes that you are using a mouse and that you are familiar with common mouse operations like click and double-click . If you need information on mouse operations or if you want to install the printer driver without using a mouse, refer to your Microsoft Windows

User’s Guide .

❏

Insert the disk that contains the printer driver into one of your computer’s disk drives. This explanation assumes you are using a drive named “A:”, but you could use any drive. Just remember to change the “A:” in the following steps to the name of the drive you are using.

❏

In the Main group, double-click on the Control Panel icon.

Double-click on the Printers icon in the Control Panel window.

Setting up for printing with Microsoft Windows 3.1

❏

Click Add and the dialog box will expand to show a List of Printers.

In the List of Printers: box, select Install Unlisted or Updated Printer .

Click Install .

This causes the Install Driver dialog box to appear, which instructs you to insert the disk that contains the printer driver file.

❏

Click Browse .

In the Directories: list, select WIN 31 .

Click on the language you want to use and then click OK .

We will use English in all of our examples here.

44 Using the Printer with Windows 3.1

❏

In the List of Printers: box of the Add Unlisted or Updated Printer dialog box, select your printer driver and then click OK .

This causes the Printers dialog box to appear. Your printer is now listed in the Installed Printers: list.

❏

Double-click on the name of the printer model you just installed to select it as the default printer.

❏

Click Close to close the Printers dialog box.

Note:

Windows applications automatically print on the currently selected default printer. If you want to print on a different printer, you must first select it.

Getting ready to print

Before printing, there are a number of things you must first do to set up the printer. You must select the printer driver, and the paper source, size, and orientation. Use the following procedure to make these selections.

Note:

You do not need to perform printer driver and paper selections mentioned above each time you print, but only if there are any changes to the last selections you made.

❏

In the Windows Program Manager, open the icon.

Main group by clicking on its

❏

Double-click on the Control Panel icon.

Double-click on the Printers icon in the Control Panel window.

Double-click on the name of the printer model you selected above to choose it as the default printer.

❏

Click on Setup to display the window for setting up your printer.

Printing a document 45

❏

From this window you select buttons that let you control a wide variety of printer setup parameters. This manual does not include any information about how to do this because everything you need to know is included in an on-line manual that tells you how to use all the buttons and menus that appear. To view the on-line manual, click on the Help button.

❏

After the printer is set up the way you want it, click on OK .

Click on the Close button in the return to the Program Manager.

Printers window to save your setup and

Note:

Depending on the application software you are using, settings similar to those in the above procedure can be made using the Print Setup command of the

File menu instead of the Control Panel .

Printing a document

The following Print window appears when you select the Print command of the File menu of your Windows application.

46 Using the Printer with Windows 3.1

Note:

The actual appearance of the Print window may differ somewhat depending on the application you are using.

Use this window to specify the range of the pages to be printed, the quality of the printing (in dots per inch), and the number of copies you want to print. Note also that there are boxes that you can select to specify printing to a file or collating (printing from back to front).

You can change the printer setup by clicking on the Setup button. When you do, the following window for setting up your printer appears on the display.

Make changes by clicking on the appropriate radio button or highlighting your selection on the appropriate pull-down menu.

Installing TrueType fonts

The TrueType fonts that are supplied on one of the 3.5” floppy disks that come with the printer can be used only when you are running Windows 3.1 or later.

Use the following procedure to install the fonts.

❏

Launch Windows.

❏

Close any applications that may be open.

❏

Open the Windows Control Panel .

❏

Double-click the Fonts icon and the Fonts dialog box appears.

❏

Click Add and the Add Fonts dialog box appears.

❏

Insert the disk that contains the fonts into one of your computer’s disk drives. This explanation assumes you are using a drive named “A:”, but you could use any drive. Just remember to change the “A:” in the following steps to the name of the drive you are using.

❏

Select the letter that represents the drive where the floppy disk is installed.

When you do, the names of all the fonts on the disk appear in the List of

Fonts window. Select the fonts you want to install by clicking on their names. If you want to install all of the fonts, click Select All .

❏

Click OK . The Fonts dialog box appears and installation is performed. The names of the newly installed fonts are automatically added to the Installed

Fonts list.

❏

If you were in an application program when you installed the new fonts, you will need to select Printer Setup from the application’s FILE menu, and reselect the printer. After that, the application can display on-screen text and print text on the printer using the newly installed fonts.

Selecting fonts in Windows applications

Refer to the manual of the application you are using for details on how to select fonts within that application.

In addition to the Windows fonts, you can also use the TrueType fonts that come with this printer.

48 Using the printer with Windows 95

Chapter 5: Using the printer with Windows 95

This chapter describes how to use the printer with Microsoft Windows 95. The following topics are covered:

❏

Setting up the printer in Windows 95

❏

Preparing for printing

❏

Printing a document

❏

Installing the TrueType fonts

Note:

The file “readme.txt” on the floppy disk contains any late-breaking information that has been made available since this manual was printed.

Setting up the printer in Windows 95

To use the printer with Windows 95, you need to install a file known as the printer driver onto your computer. This file is supplied on the floppy disk that comes with the printer.

The following description assumes that you are using a mouse (“click” and

“double-click” refer to the action of using the mouse to point at an item with the on-screen pointer, and then clicking either once, or twice in quick succession).

To install the printer driver under Windows 95, use the following steps:

❏

Turn on the printer and start up your computer.

❏

Click on the Start button in the bottom lefthand corner of the screen.

❏

Select Settings .

❏

Release the mouse button on Printers .

❏

Double-click on the Add Printer icon in the Printers window.

❏

Click on the Next button.

❏

When the above window is displayed, make sure the Local printer radio button is checked. Then click on the Next button.

❏

Click on the Next button and click on the Back button. Then click on the

Have Disk button.

❏

Insert the disk with the printer driver file on it into the floppy disk drive.

Make sure that the drive’s name (“A:” or “B:”) is displayed in the field named Copy manufacturer’s files from:. To select a drive name, click on the arrow by the side of the field and select the drive from the list that appears.

❏

Click on the Browse button. A list of folders on the floppy disk is displayed.

❏

Select “WIN95” (either by double-clicking on it or by clicking on it and clicking on the OK button).

❏

Click on the OK button twice.

❏

Select the language or language group you want to use by clicking on it.

❏

Select the printer model name (“Star LC-8521”) by clicking on it and then click on the Next button.

❏

Select the printer port to which the printer is connected by clicking on it

(usually “LPT1”). Click on the Next button.

❏

Change the printer name if you want. If you have previously installed another printer, you must select whether you want the new printer to be the default printer. Click on the appropriate radio button.

Preparing to print 51

Note:

Windows applications always print to the currently selected default printer, unless the user chooses a different printer from within the application.

❏

Click on the Next button.

❏

Select whether to print out a test page by clicking on the appropriate radio button.

❏

Click on the Finish button.

❏

If a message appears requesting you to insert the Windows 95 CD-ROM, insert it into the CD-ROM drive and click on the OK button.

❏

If a message appears saying that the printer driver file LC8521.DRV cannot be found on the Windows 95 CD-ROM, click on the Browse button, select the floppy disk drive’s name (“A:” or “B:”), click on “WIN95” in the list of directories and click on the OK button (or double-click on “WIN95”).

❏

Click on the OK button.

This concludes the printer set-up.

Preparing to print

Often you can simply select the Print command in the application you are using, click the OK button, and your document will be printed out. However, sometimes you may need to change certain settings beforehand, such as the default printer, which port a printer uses, which printer driver it uses, the paper size, the paper source etc.

Settings are made by checking radio buttons, entering numbers into fields or by clicking on the arrow by the side of a field and selecting an option from the list that appears. All these settings, and how to make them, are fully explained in the Microsoft Windows 95 User’s Guide.

Some settings, e.g. paper size and paper source, can be made within an application when you select the Print command (see the next section:

Printing a document). However, settings made within an application only affect printing from that application.

To change the default printer and to make general settings that will apply to any application, proceed as follows:

❏

Click on the Start button in the bottom lefthand corner of the screen.

❏

Select Settings .

❏

Release the mouse button on Printers .

52 Using the printer with Windows 95

❏

Double-click on the icon bearing the name of the printer (Star LC-8521) in the Printers window. A window appears listing any documents that are currently being printed on the printer.

❏

Click on the Printer menu.

❏

To set the printer as the default printer, click on the Set As Default command so that a tick mark appears in the check box. This denotes that the selected printer is the default printer.

❏

Click on the Printer menu and click on the Properties command.

❏

Click on any of the five index-card type buttons and change the parameter settings as you require. For a detailed explanation of any of the settings, click on the “?” button on the top right of the window and then click on the relevant parameter field. Click once more to clear the help message from the screen.

Note:

Paper , Graphics and Device option settings can also be made when you select the Print command in an application. However, settings made within an application only apply to printing from that application.

❏

Click on the Close (X) button on the top right of the Properties window.

❏

Click on the Close (X) button on the top right of the printer’s window

Printing a document 53

This concludes the printing preparation. The printer which you selected is now the default printer, and the page size, paper source setting and any other settings which you made for the printer, apply to printing from all applications. To override these settings for a specific application, refer to the next section,

Printing a document.

Printing a document

Windows 95 applications always print to the currently selected default printer.

If you want to change the default printer, refer to the previous section,

Preparing to print.

To print from any Windows 95 application, proceed as follows:.

❏

Click on the application’s File menu.

❏

Click on the Print command.

Note:

The actual appearance of the Print window may differ somewhat depending on the application you are using.

❏

If you do not want to use the default printer, select a different printer by clicking on the arrow by the side of the Name field and selecting one from the list that appears.

❏

Click on the Properties button.

❏

If you want to change any of the printer settings, for example paper size, orientation or paper source, click on the appropriate index card-type button

( Paper , Graphics or Device options ) and change the parameter settings as you require.

For a detailed explanation of any of the settings, click on the ?

button on the top right of the window and then click on the relevant parameter field.

Click once more to clear the help message from the screen.

Changes you make here apply only to printing from the current application

❏

Click on the Close (X) button on the top right of the window.

54 Using the printer with Windows 95

❏

Select how many copies of the document will be printed by entering the appropriate number into the Number of copies field. If you want to print all the pages in your document, make sure that the All radio button is checked.

If you do not want to print all the pages in your document, enter the first and last pages to print into the from and to fields.

❏

If you want the output to be collated (each copy automatically sorted into page order) or if you want to print to file (instead of a print-out, a graphic file of the print-out is saved on disk), check the appropriate radio button.

❏

Click on the OK button.

Your document will now be printed out.

Installing TrueType fonts

To install the TrueType fonts that are on the floppy disk accompanying this printer, follow the procedure below.

❏

Insert the disk in your computer’s floppy disk drive.

❏

Click on the Start button in the bottom lefthand corner of the screen.

❏

Select Settings .

❏

Release the mouse button on Control Panel .

❏

Double-click on the Fonts folder. The currently-installed font files are displayed.

❏

Click on the File menu.

❏

Click on the Install New Font...

command.

❏

Display the drive’s name (“A:” or “B:”) in the Drives field. To select a drive name, click on the arrow by the side of the field and select the drive from the list that appears. The names of the fonts stored on the disk are displayed in the List of fonts window.

Installing TrueType fonts 55

❏

Select the fonts you wish to install by clicking on them. If you want to install all of them, click on the Select All button.

❏

Click on the OK button.

The new fonts can now be seen in the Fonts folder window. This concludes the font installation.

56 Using the Printer with MS-DOS

Chapter 6: Using the Printer with MS-DOS

This chapter contains information about how to use the printer with applications software running under MS-DOS. In this chapter, you will learn about:

❏

How to set up for printing with MS-DOS

❏

How to select fonts from within an application

Setting up for printing with MS-DOS

To print from an application running under MS-DOS, you must first select the printer from within the application. Typically, the program will feature an

INSTALL or SETUP command for selection of printers. Refer to the manual for the application you are using for details on how to select a printer for it.

❏

Start up the application and use the correct procedure for that application to select a printer. The following is a list of printers that can be used. If your application lists more than one of these, select the printer that is nearest to the top of this list. For these printers, you should use the EDS Mode to select standard emulation (page 31).

Star LC-8521

Star LC-8211

Star LC24-300 / NX-2480

LC24-30 / NX-2450

Epson LQ-860/1060

Epson LQ-850/1050

If none of the printers listed above are available in the application, choose one of the printers listed below. Once again, you should choose the printer that is nearest to the top in the following list. For these printers, you should use the EDS Mode to select IBM emulation (page 31).

IBM Proprinter X24E/XL24E

IBM Proprinter X24/XL24

❏

To print, follow the instructions given in the manual of the application you are using. Typically, you would select the application’s PRINT command, make any necessary changes in the window that appears (such as the number of copies to be printed), and then press the Enter key to start printing.

Chapter 7: Paper Handling

Your printer is designed to print on a variety of paper types. This chapter tells you everything you need to know about paper, and how to set the printer up for manual paper feed. In this chapter, you will learn about:

❏

Selecting the best type of paper

❏

Adjusting for paper thickness

❏

Manual sheet feeding

❏

Clearing paper jams

Selecting paper types

Use the following information when selecting paper.

Cut-Sheet Paper

Width:

Length:

″

to 16.5

″

/ 51 to 420 mm

2.75

″

to 14

″

/ 70 to 356 mm (min.)

Weight (1-ply): 14 to 42 lbs / 52 to 156 g/m

/ 45 to 135 kg

Multi-part: 11 to 14 lbs / 40 to 52 g/m

/ 34 to 45 kg; pressure sensitive paper

Total Thickness: 0.014

″

/0.35 mm

Copies: Original + 4

Fanfold Paper

Width:

Length:

″

to 16

″

/ 76 to 406 mm

″

/15 2mm (min.)

Weight (1-ply): 14 to 22 lbs / 52 to 82 g/m

/ 45 to 70 kg

Multi-part: 11 to 14 lbs / 40 to 52g/m

/ 34 to 45 kg; pressure sensitive paper

Total Thickness: 0.014

″

/ 0.35mm

Copies: Original + 4

58 Paper Handling

Labels

Backing sheet: 3

″

to 16

″

/ 76 to 406 mm

Thickness:

Backing sheet 0.0028

″

to 0.0035

″

/ 0.07 to 0.09 mm

Total thickness 0.0075

″

/ 0.19 mm

* Use labels only under normal temperature and humidity conditions.

Envelope

#10:

#6:

9.4

6.5

″

4.1

3.6

″

/ 240

/ 166

104 mm

92 mm

Adjusting for paper thickness

Paper comes in different weights, normally expressed as gsm (grams per square meter) or lbs (pounds). Some types of forms have multiple pages that make them quite thick. Use the following procedure to change the gap between the print head and the platen and adjust for paper thickness.

Adjustment lever

❏

Move the adjustment lever to one of its nine settings. Position 1 is most suitable for single-sheet paper.

The following table provides a general guide for setting the adjustment lever.

Experiment with different settings until you find the one that gives you the print quality you want.

Paper Type

Single-sheet

Multi-part

Labels

Envelope

2-ply

3-ply

4-ply

5-ply

Weight Per Sheet

14 lbs (52 gsm)

17 lbs (64 gsm)

21 lbs (81 gsm)

28 lbs (104 gsm)

42 lbs (156 gsm)

11 lbs (40 gsm)

—

11 lbs (50 gsm)

15 lbs (70 gsm)

19 lbs (85 gsm)

Thickness

0.06 mm

0.08 mm

0.10 mm

0.13 mm

0.19 mm

0.13 mm

0.20 mm

0.26 mm

0.33 mm

Max. 0.19 mm

0.12 ~ 0.21 mm

0.18 ~ 0.30 mm

0.20 ~ 0.36 mm

Recommended

Position

2 or 3

Important!

Continuous use of the wrong adjustment lever setting can drastically reduce the print head life. Position “0” is used only when the print quality is too light.

Setting the lever to position “0” when you are using thin paper may damage the print head.

Automatic fanfold feeding

❏

See “Loading fanfold paper” on page 10 for details on using fanfold paper.

60 Paper Handling

Manual sheet feeding

You can use the following procedure to manually feed cut-sheet paper into the printer.

❏

Make sure that there is no fanfold paper in the printer. If there is, use the procedure under “Parking fanfold paper” on page 15 to park the fanfold paper and prepare for manual sheet feeding.

❏

Set the release lever on the front of the printer to the cut-sheet position.

❏

Adjustment lever

❏

Adjust the paper guide to the position you want.

Note that the

▼ printing will be.

mark of the guide indicates where the left margin of the

Paper guide

Scale

❏

Making sure that the left edge of the paper is against the paper guide, insert straight a sheet of paper into the front of the printer as far as it will go. The paper will automatically be fed into the printer.

Paper guide

Paper

Table

❏

Start the printing operation from your software application.

❏

After printing is complete, press PARK/SET/EJECT while the printer is on line to eject the paper from the printer.

62 Paper Handling

Note:

If you are inserting letterhead paper, insert the sheet so that it is face up with the letterhead portion up.

Clearing paper jams

Use the following procedure to clear paper jams from the printer.

❏

Turn the power off.

❏

Unplug the printer from its AC power outlet.

❏

Open the front cover of the printer.

❏

Carefully try to pull the jammed paper from the printer.

If necessary, move the release lever on the front of the printer to the fanfold position or rotate the platen knob to remove the paper.

❏

Close the front cover of the printer.

Chapter 8: Optional Accessory

This chapter explains how to connect and set up the following optional accessories that are available for this printer:

❏

Serial-to-Parallel Converter (SPC-8K)

❏

Push Tractor Unit (CT-15HA)

Important!

Always make sure that printer power is turned off whenever installing or removing optional accessories.

Serial-to-Parallel Converter (SPC-8K)

Connecting the serial-to-parallel converter to the printer’s parallel connector provides a second serial connection. This provides separate serial connections for two separate computers.

Since this printer is already equipped with one serial interface, connecting the serial-to-parallel converter provides a second connector for serial data communication.

Serial connector Dip switch

Clear button

Parallel connector

Connecting the Interface Converter

❏

Unplug the printer from its AC power outlet.

❏

Set the DIP switches on the SPC-8K to the settings you want to use before you connect it to your printer.

See the following section for details on how to set the DIP switches

❏

Plug the interface converter’s Centronics connector into the socket on the side of the printer and secure it in place with the clips.

Interface converter

❏

Plug one end of a serial cable into the serial interface connector’s 25-pin D-

TYPE connector.

Serial cable

Serial interface connector

❏

Plug the other end of the serial cable into your computer’s serial ports.

Serial ports are usually marked COM1, COM 2, etc. If your computer has only one serial port, it will be marked COM1.

Setting the converter’s DIP switches 65

Important!

❏

Make sure that the serial-to-parallel converter is resting on a stable, level surface where it will not be subject to vibration or damage.

[CORRECT METHOD] [INCORRECT METHOD]

Setting the converter’s DIP switches

You should set the converter’s DIP switches so they match the settings you make on your computer. The table to the right shows the parameter that each DIP switch on the serial-to-parallel converter controls.

The tables below show all of the settings you can make with the serial-toparallel’s DIP switches to control certain parameters. The tables also include the matching settings you have to make in your MS-DOS AUTOEXEC.BAT file or with the Ports option of the Windows

Control Panel . The highlighted cells in the tables indicate default settings for the serial-to-parallel converter.

Switc h

Function

Data length

Parity

Protocol

Parity

Baud rate

66 Optional Accessory

Data Length

Switch 1

OFF

Parity

Switch 2

OFF

Data Length

8 bits

7 bits

Switch 5

ON or OFF

OFF

Parity

None

Odd

Even

DOS/Windows Setting

Protocol

Switch 3

OFF

Switch 4

OFF

Baud Rate

Switch 6 Switch 7 Switch 8 Baud Rate

OFF

150 bps

300 bps

600 bps

1200 bps

2400 bps

4800 bps

9600 bps

19200 bps

Protocol

DTR

XON/XOFF

ETX/ACK

DOS/Windows Setting

2400

4800

9600

19200

150

300

600

1200

Push Tractor Unit (CT-15HA) 67

Push Tractor Unit (CT-15HA)

The printer comes with a push tractor unit pre-installed for back-to-front feeding of fanfold paper. You can use the push tractor unit as it is, or you can move it to the front of the printer for front-to-back feeding.

Users who find themselves having to frequently move the push tractor unit between the front and back may wish to purchase an optional CT-15HA Push

Tractor Unit. Then the feed direction can be switched whenever necessary, without having to physically move the push tractor unit each time.

The following procedures describe how to remove the push tractor unit from the printer and how to install it. You can use these procedures when moving the push tractor unit between the front and back of the printer, or when installing a second unit.

Note:

Use the release lever (page 11) to specify whether paper should be fed back-tofront or front-to-back.

68 Optional Accessory

Removing the push tractor unit from the back of the printer

❏

Make sure that the printer is unplugged from its AC power source.

❏

Open the cover where the push tractor unit is located.

If the push tractor unit is located in the back of the printer, open the back cover. If it is located in the front of the printer, open the document table.

In either case, opening the cover as far as it will go will cause it to lock in place.

❏

Pressing down on the two releases on the left and right of the tractor feeder, lift it up and away from the printer.

[Back of the printer]

[Front of the printer]

❏

Close the cover of the printer.

Installing the push tractor unit 69

Installing the push tractor unit

❏

Make sure that the printer is unplugged from its AC power source.

❏

Open the cover where you want to install the push tractor unit.

If you want to install the push tractor unit in the back of the printer, open the back cover. If you want to install it in the front of the printer, open the document table.

In either case, opening the cover as far as it will go will cause it to lock in place.

❏

Pressing down on the two releases on the left and right of the tractor feeder, carefully lower it into the printer, making sure that the proper parts of the tractor feeder fit into the slots provided in the printer as shown in the illustration below.

[Back of the printer]

[Front of the printer]

❏

Close the cover of the printer.

70 Troubleshooting

Appendix A: Troubleshooting

The appendix will provide help if you experience problems with your printer. It tells you how to test the printer, how to check system software settings, and how to adjust the vertical alignment. In addition, there is information on actions to take for specific problems, and on the meanings of printer beep tones.

Warning!

The printer uses high voltage. Do not attempt any other repair or maintenance except as expressly recommended in this appendix. Unauthorized repair and maintenance not only exposes you to the danger of electrical shock, it also may damage your printer and void your warranty.

Short test

Use the following procedure to test the printer to make sure that everything is working correctly.

❏

Make sure that paper is loaded in the printer.

❏

Turn off the printer.

❏

While holding down the control panel’s ON LINE button, turn the printer back on.

This test prints the version number of the software contained in the printer’s

ROM followed by the current EDS settings.

❏

To stop demo printing, turn the printer off.

Long test

Use the following procedure to test the printer to make sure that everything is working correctly.

❏

Make sure that paper is loaded in the printer.

❏

Turn off the printer.

❏

While holding down the control panel’s PAPER FEED button, turn the printer back on.

This test prints the title and seven lines of text, and then continues to print the entire character set for each font and pitch available.

❏

To stop demo printing, turn the printer off.

Hexadecimal dump 71

Note:

Test printing prints across the entire width of the carriage. Make sure that the printer is loaded with the widest paper available in order to avoid damage to the print head and platen.

Hexadecimal dump

This procedure prints in hexadecimal format all codes (character codes and control codes) that are sent to the printer by the computer. The printer does not execute any control codes (such as 0A - linefeed), it just prints them out. The hexadecimal dump is useful when you are writing programs for printer control.

❏

Make sure that paper is loaded in the printer.

❏

Turn off the printer.

❏

While holding down the control panel’s PAPER FEED and ON LINE buttons, turn the printer back on to enter the Hex Dump Mode.

❏

To exit the Hex Dump Mode, turn the printer off.

Adjusting the dot alignment

You may never have to use the procedure described in this section, but after you have been using your printer for some time you may find that the dots of some graphics do not align correctly. For example, what should look like: may come out looking like one of the following: or like this

This is caused when mechanical parts of the printer get out of alignment. This happens only rarely and you may never experience it at all throughout the life of the printer. If you do have problems, use the following procedure to correct it.

❏

Make sure that paper is loaded in the printer.

❏

Turn off the printer.

72 Troubleshooting

❏

While holding down the control panel’s PARK/SET/EJECT and ON

LINE buttons, turn the printer back on to enter the Dot Adjustment Mode.

The printer will print something like the following.

*** DOT ADJUSTMENT SETTING ***

Normal-density 0:

Note that the printer will feed the paper forward and back each time during this operation so you can view the printout.

❏

If the two lines do not align properly, use FONT to move the lower line to the left or PITCH to move it to the right.

The above step performs alignment for Normal-density mode only. You must make separate adjustments for the HS-DRAFT, CRT graphics mode I,

DRAFT Text, DRAFT Graphics, Double-density, CRT graphics mode II,

Triple-density, Quadruple-density, LQ Text and LQ Graphics modes as well.

❏

Press PARK/SET/EJECT to change to another printing mode.

❏

Repeat the above steps for each printing mode, if necessary.

❏

After making changes to the adjustments, press ON LINE to exit the Dot

Adjustment Mode and register your adjustments.

Troubleshooting guide 73

Troubleshooting guide

Use the following table to help track down the causes of problems and to determine the best solution to deal with them.

Problem

The ON LINE indicator does not light.

Printer sounds like it is printing, but it is not.

Printing is weak.

Printer test works, but printer will not print out data from the attached computer.

The printer is not receiving power.

Possible Cause

The ribbon is jammed, twisted, or not set correctly between the print head and the print head shield.

The printer is not set up correctly for the thickness of paper you are using.

The ribbon is worn out or

“used up.”

The wrong emulation is selected.

Your application program’s or system software’s printer selection is wrong.

The computer’s system software is not set up properly for the printer or for the port you are using.

Recommended Action

Check whether the power cord is correctly plugged into the power outlet.

Check whether the power outlet is working by unplugging the printer and plugging in another device.

Make sure that the ribbon cassette is installed correctly.

Set up the printer for the paper thickness you are using. See “Adjusting for paper thickness” on page 58.

Replace the ribbon with a new one.

Check the emulation selection and change it if necessary. See page 31.

Check the printer selection of your application software.

Check the system software settings. Check the settings for LPT1, COM 1, or COM 2 if you are using the Serial

Interface.

74 Troubleshooting properly.

Problem

Printer test works, but printer will not print out data from the attached computer.

Printer does not feed paper

Line spacing is incorrect.

Lines print over each other.

Possible Cause

The interface cable is connected incorrectly or damaged.

Jamming paper.

The printer is not set up correctly for the thickness of paper being used.

Jamming paper.

The line spacing or leading selected in your application program is wrong.

Auto line feed with carriage return is enabled.

Auto line feed with carriage return is disabled.

Jamming paper.

Recommended Action

Check to make sure that the printer interface cable is connected correctly. If it is, try a different cable.

Remove all paper from the printer and then reload it.

Set up the printer for the paper thickness you are using. See “Adjusting for paper thickness” on page 58.

Choose a different line spacing or leading setting from your application.

Use the EDS Mode to disable auto line feed with carriage return (page 32).

Use the EDS Mode to enable auto line feed with carriage return (page 32).

Set up the printer for the paper thickness you are using. See “Adjusting for paper thickness” on page 58.

Troubleshooting guide 75

Problem Possible Cause Recommended Action

Incorrect number of lines are printed on the page.

Text and graphics are malformed.

Print quality is poor.

Forms are smudged.

Printing is too dark.

Auto line feed with carriage return is enabled.

The line spacing or leading selected by your application program is wrong.

Dot adjustment is not correct.

The ribbon is worn out or

“used up”.

Use the EDS Mode to disable auto line feed with carriage return (page 32).

Choose a different line spacing or leading setting from your application.

See “Adjusting the dot alignment” on page 71.

Replace the ribbon with a new one.

The printer is not set up correctly for the thickness of paper being used.

Set up the printer for the paper thickness you are using. See “Adjusting for paper thickness” on page 58.

The print head is damaged.

Return the printer to your dealer for repair.

The printer is not set up correctly for the thickness of paper being used.

The ribbon is jammed, twisted, or not set correctly between the print head and the print head shield.

Print head shield is damaged or missing.

Set up the printer for the paper thickness you are using. See “Adjusting for paper thickness” on page 58.

Make sure that the ribbon cassette is installed correctly. See “Installing the ribbon cassette” on page 6.

Return it to your dealer for repair.

76 Troubleshooting

Problem

Printer case is hot.

Printer makes excessive noise.

Printer prints past the edge of the paper.

Possible Cause Recommended Action

The printer’s air vents are blocked or obstructed.

Switch off the printer and let it cool. Check the air vents on the bottom of the printer to see if they are blocked.

Remove the obstruction if possible. If the problem persists, return the printer to your dealer for repair.

The front cover is removed.

Replace the front cover.

The printer is vibrating.

Move any objects that are touching the printer.

Incorrect margin settings are selected by your application program.

The paper guide is not positioned correctly.

The ribbon is jammed, causing the print head to jam.

Paper is jamming, causing the print head to jam.

Make sure that the printer is on a level steady surface.

Choose different margin settings from your application program.

Remove the paper and adjust the position of the paper guide. Reload the paper and try printing again.

Make sure that the ribbon cassette is installed correctly. See “Installing the ribbon cassette” on page 6.

Remove all paper from the printer and reload it. Try printing again.

Set up the printer for the paper thickness you are using. See “Adjusting for paper thickness” on page 58.

Troubleshooting guide 77

Problem

Left margin moves to the right during printing.

Possible Cause

The paper is not loaded correctly, causing the print head to jam.

The ribbon cassette is not installed correctly, causing the print head to jam.

The printer is not set up correctly for the thickness of paper being used.

Some characters are printed incorrectly.

Inappropriate settings are selected by your application program.

Static electricity caused by interference from nearby electrical devices or by lowlevel humidity is affecting printer operation.

The wrong emulation is selected.

The wrong character table, code page, or international character set is selected.

Static electricity caused by interference from nearby electrical devices or by lowlevel humidity is affecting printer operation.

Recommended Action

Remove all paper from the printer and reload it. Try printing again.

Make sure that the ribbon cassette is installed correctly. See “Installing the ribbon cassette” on page 6.

Set up the printer for the paper thickness you are using. See “Adjusting for paper thickness” on page 58.

Choose different settings in your application.

Make sure that the printer is not too close to any devices with electric motors or that raise the humidity level.

Check the emulation selection and change it if necessary. See page 31.

Use the EDS Mode to select the correct character table, code page, or international character set (page 34).

Make sure that the printer is not too close to any devices with electric motors or that raise the humidity level.

78 Troubleshooting

Problem Possible Cause

Some characters are printed incorrectly.

Printer behaves erratically.

Printing suddenly stops.

Inappropriate settings are selected by your application program.

Wires are missing from the print head.

The interface cable is connected incorrectly or damaged.

Static electricity caused by interference from nearby electrical devices or by lowlevel humidity is affecting printer operation.

Recommended Action

Choose different settings in your application.

Return the printer to your dealer for repair.

Check to make sure that the printer interface cable is connected correctly. If it is, try a different cable.

Make sure that the printer is not too close to any devices with electric motors or that raise the humidity level.

Checking system software settings in Windows 79

Checking system software settings in Windows

Whenever you have problems printing from a Windows application, you should check the following four things:

✓

Is the printer you are using set as the default printer?

✓

Is the drive setup correctly?

✓

Is the printer you are using correctly selected in your application?

✓

Is the correct port selected?

You should also refer to your Microsoft Windows User’s Guide for other information that might be helpful. If you still experience problems, consult your software dealer.

To check the default printer selection

❏

Double-click the Control Panel icon in the Main window.

❏

Double-click the Printers icon.

❏

Check to see that the name of your printer is the default printer. If it is not, double-click on the name of your printer in the list of installed printers.

❏

Click on Close to return to the Control Panel window.

To check the Driver Setup

❏

Double-click the Control Panel icon in the Main window.

❏

Double-click the Printers icon.

❏

Double-click on the name of your printer in the list of installed printers.

❏

Click on Setup .

❏

Check resolution, paper source, etc.

❏

Click OK.

❏

Click on Close to return to the Control Panel window.

80 Troubleshooting

To check the application printer selection

❏

Select Print from the application’s File menu, and a window appears listing available printers.

❏

Check to see that the name of your printer is selected. If it is not, select it and try printing from your application again.

To check the port

❏

Double-click the Control Panel icon in the Main window.

❏

Double-click the Printers icon.

❏

Double-click on the name of your printer in the list of installed printers.

❏

Click on Connect .

❏

Make sure that your printer cable is connected to the port highlighted in the list of ports.

If you are using a parallel cable, you will probably be using LPT1. If you are using the serial interface, you should be using COM1 or COM2. Click on the correct port name.

❏

Click OK .

❏

Click on Close to return to the Control Panel window.

Checking system software settings in MS-DOS

If you are using a parallel cable and cannot print a text file using the MS-DOS

PRINT command, you may have a problem with your AUTOEXEC.BAT file.

Open the file and look for the following line:

MODE LPT1:=COM 1 or MODE LPT1:=COM 2

These lines indicate you are using a serial cable connection, and so you should delete them, save the AUTOEXEC.BAT file, reboot and try printing again.

Of course, if you are having problems printing with the optional serial-toparallel converter, you should conversely check to make sure that one of the above lines is included in your AUTOEXEC.BAT file. The file must also contain information on parameter settings. For details, see the user’s manual that comes with the optional Serial-to-Parallel Interface Converter.

If the above is not the problem or if you make the above changes and still experience problems printing using the MS-DOS PRINT command, refer to your MS-DOS Users’ Guide or consult your software dealer.

If you are successful in printing using the MS-DOS PRINT command but cannot print from an application, check to see what printer driver is selected in the application. See “Setting up for printing with MS-DOS” on page 56. If this does not help, consult your software dealer.

Checking system software settings in MS-DOS 81

Appendix B: Specifications

Printing System

Printing Speed

Print Direction

Print Head

Line Spacing

Character Matrix

Environment

Serial Impact Dot-Matrix

Pica (10 cpi)

Pitch

Elite (12 cpi)

Semi-condensed (15 cpi (S))

HS-Draft (cps/dpi) Draft (cps/dpi) LQ (cps/dpi)

400/80H 300/120H 100/360H

360/120H

450/120H

120/360H

150/360H

Semi-condensed (15 cpi (I))

Condensed pica (17 cpi)

Condensed elite (20 cpi)

24 cpi (I)

H: half-dot

(S): Standard mode only

(I): IBM mode only

225/240H

255/240H

300/240H

360/240H

150/360H

170/360H

198/360H

238/360H

Draft:

LQ:

Bit-Image:

Number of pins:

Uni-directional/bi-directional logic seeking (selectable)

Life:

1/6”, 1/8”

7/60”, 7/72”, n/72”, n/180”, n/216”, n/360”: software

Pica (10 cpi)

Elite (12 cpi)

Condensed elite (20 cpi)

24 cpi (I)

Pitch

Semi-condensed (15 cpi(S))

Semi-condensed (15 cpi(I))

Condensed pica (17 cpi)

200 million dots/pin (adjustment lever position 1 to 3)

100 million dots/pin (adjustment lever position 4 to 8)

HS-Draft

Draft

31H

27H

21H

16H

14H

H: half-dot

(S): Standard mode only

(I): IBM mode only

Operating temperature:

Storage temperature:

Operating humidity:

Storage humidity:

F to 95

F (5

C to 35

-22

F to 149

F (-30

C to 65

30% to 80% (noncondensing)

20% to 90% (noncondensing)

82 Specifications

Paper

Emulation

Interface

Ribbon Type

Ribbon Life

Dimensions and Weight

Power Supply

Power Consumption

Options

Cut-sheet

Paper width:

Paper length:

Paper weight (1-ply):

Multi-part:

″

to 16.5

″

/ 51 to 420 mm

2.75

″

to 14

″

/ 70 to 356 mm

14 to 42 lbs / 52 to 156 g/m

/ 45 to 135 kg

11 to 14 lbs / 40 to 52 g/m

/ 34 to 45 kg; pressure sensitive paper

Total thickness: 0.014

″

/ 0.35 mm

Original + 4 Copies:

Fanfold

Paper width:

Paper length

Paper weight (1-ply):

Multi-part:

Copies:

″

to 16

″

/ 76 to 406 mm

″

/ 152 mm (min.)

14 to 22 lbs / 52 to 82 g/m

/ 45 to 70 kg

11 to 14 lbs / 40 to 52 g/m

/ 34 to 45 kg; pressure sensitive paper

Total thickness: 0.014

″

/ 0.3 5 mm

Original + 4

Labels

Backing sheet: 3

″

to 16

″

/ 76 to 406 mm

Thickness:

Backing sheet

Total thickness

0.0028

″

to 0.0035

″

/ 0.07 to 0.09 mm

0.0075

″

/ 0.19 mm max.

Envelope

#10

9.4

″ ×

4.1

″

/ 240

104 mm

6.5

″ ×

3.6

″

/ 166

92 mm

Standard Mode: EPSON ESC/P (24-pin)

NEC Graphic Compatible

IBM Mode: Proprinter XL24E

Standard: Centronics parallel

RS-232C serial

On-carriage, dedicated

Monochrome: Black only

LZ24HD (Standard)

LZ24HD: 4million characters (ASCII Draft)

Width:

Depth:

Height:

25.6

″

/ 650 mm

13.1

″

/ 333 mm

9.5

″

/ 240 mm

Weight: 28.7 lbs. / 13 kg

110V AC +20%/-18%, 230V AC

14%/-13%; 50/60Hz (depending on country of purchase)

17 W during stand-by

63 W during ASCII draft printing

SPC-8K Serial-To-Parallel Converter

CT-15HA Push Tractor Unit

Checking system software settings in MS-DOS 83

Appendix C: Interface Pin Outs

Pin

19 - 30

34 - 35

Parallel Interface

Name

STROBE

DATA0

DATA1

DATA2

DATA3

DATA4

DATA5

DATA6

DATA7

ACK

BUSY

PAPER

SELECT

AFXT

SIGNAL GND

CHASSIS

+5V

GND

RESET

ERROR

EXT GND

SELECT IN

Serial Interface

Pin

8 - 10

Name

CHASSIS

TXD

RXD

RTS

CTS

GND

RCH

Function

Goes low for

≥

0.5

µ s when active.

These signals represent information for the 1st through 8th bit of parallel data, respectively. Each signal is HIGH when data is logical 1, and LOW when logical

µ s low to acknowledge receipt of data.

Printer sets line low when ready to receive data.

High when paper runs out.

High when printer is on-line.

Printer ignores this signal.

Not used.

Signal ground

Chassis ground (isolated from signal ground)

+5V DC output from printer

Twisted pair ground return

Printer is reset when this signal goes low.

Low when printing cannot continue due to error.

External ground

Not used

Printer ignores this signal

Function

Printer chassis ground

Data from printer

Data to printer

Always space

Space when computer is ready to send data. Printer ignores this signal.

Not used.

Signal ground

Not used.

Printer sets line to space when ready to receive data. Same signal as Pin 20.

14 - 19

21 - 25

DTR

Not used. (signal ground)

Not used.

Printer sets line to space when ready to receive data.

Not used.

84 Character Sets

Appendix D: Character Sets

Standard Italic Character Set

International Character Set

The character codes shown in the table are hexadecimal.

IBM Character Set #2

Code Page #437 (IBM-PC)

Character Set #1

Other characters are the same as those for Character Set #2.

86 Character Sets

IBM Special Character Set

The following characters can be printed using the <ESC> ^ command.

Code Page #850

Multi-lingual

Other characters are the same as those for

Code Page #437.

Code Page #860

Portuguese

Other characters are the same as those for

Code Page #437.

Code Page #861

Icelandic

Other characters are the same as those for

Code Page #437.

Code Page #863

Canadian French

Other characters are the same as those for

Code Page #437.

Code Page #865

Nordic

Other characters are the same as those for

Code Page #437.

Code Page #866

Russian

Other characters are the same as those for

Code Page #437.

Code Page #3840

IBM-Russian

Other characters are the same as those for

Code Page #437.

88 Character Sets

Code Page #3841

Gost-Russian

Other characters are the same as those for

Code Page #437.

Code Page #3843

Polish

Other characters are the same as those for

Code Page #437.

Code Page #3844

CS2

Other characters are the same as those for

Code Page #437.

Code Page #3845

Hungarian

Other characters are the same as those for

Code Page #437.

Code Page #3846

Turkish

Other characters are the same as those for

Code Page #437.

Code Page #3847

Brazil-ABNT

Other characters are the same as those for

Code Page #437.

Code Page #3848

Brazil-ABICOMP

The other characters are the same as in code page #437.

Code Page #852

Latin-2

Other characters are the same as those for

Code Page #437.

90 Character Sets

Code Page #1001

Arabic

Code Page #737

Greek

Other characters are the same as those for

Code Page #437.

Code Page #851

Greek

Other characters are the same as those for

Code Page #437.

Code Page #869

Greek

Other characters are the same as those for

Code Page #437.

Code Page #928

Greek

Other characters are the same as those for

Code Page #437.

Code Page #2001

Lithuanian-KBL

Other characters are the same as those for

Code Page #437.

Code Page #772

Lithuanian

Other characters are the same as those for

Code Page #437.

92 Character Sets

Code Page #774

Lithuanian

Other characters are the same as those for

Code Page #437.

Code Page #3001

Estonian1

Other characters are the same as those for

Code Page #437.

Code Page #3002

Estonian2

Other characters are the same as those for

Code Page #437.

Code Page #3011

Latvian1

Other characters are the same as those for

Code Page #437.

Code Page #3012

Latvian2

Other characters are the same as those for

Code Page #437.

Code Page #3021

Bulgarian

Other characters are the same as those for

Code Page #437.

Code Page #3031

Hebrew

Other characters are the same as those for

Code Page #437.

Code Page #3041

Maltese

Other characters are the same as those for

Code Page #437.

94 Character Sets

Code Page #3850

Standard KU

Other characters are the same as those for

Code Page #437.

Code Page #3860

Rajvitee KU

Other characters are the same as those for

Code Page #437.

Code Page #3861

Microwiz KU

Other characters are the same as those for

Code Page #437.

Code Page #3863

STD988 TIS

Other characters are the same as those for

Code Page #437.

Code Page #3864

Popular TIS

Other characters are the same as those for

Code Page #437.

Code Page #3865

Newsic TIS

Other characters are the same as those for

Code Page #437.

96 Printer Control Codes

Appendix E: Printer Control Codes

This appendix lists the printer’s control commands. It gives the name of each control command, along with the applicable emulation mode (Standard, IBM, or Both), and the applicable ASCII code.

Font and Character Set Control Commands

Description

Printed data as characters

Assign character table

Select italic

Cancel italic

Select Character Set #2

Select Character Set #1

Select Draft 10 CPI

Select Draft 12 CPI

Select Draft 17 CPI

Select LQ 10 CPI

Select LQ 12 CPI

Select LQ 17 CPI

Select Proportional LQ

Select international character set

Set Code Page

Print characters from all character chart

Print one character from all character chart

Select Standard Character Table

Select IBM Character Table

Set download characters in “00H - 7FH” area to “80H - FFH.”

Select Draft Mode

Select LQ Mode

Mode

STD ESC (^

ASCII Code

STD ESC (t

STD ESC 4

STD ESC 5

Both ESC 6

Both ESC 7

IBM ESC I00H

IBM ESC I08H

IBM ESC I10H

IBM ESC I02H

IBM ESC I0AH

IBM ESC I12H

IBM ESC I03H

STD ESC R n

Both ESC [T

IBM ESC \ n1 n2

IBM ESC ^ n

STD ESC t0

STD ESC t1

STD ESC t2

STD ESC x0

STD ESC x1

Print Pitch Control Commands

Select one line expanded print

Same as SO

Select condensed print

Same as SI

Cancel condensed print

Set print pitch to pica

Cancel one-line expanded print

Set print pitch to elite

Set print pitch to pica

Cancel proportional print

Select proportional print

Cancel expanded print

Select expanded print

Set print pitch to 15 CPI

Cancel proportional print

Select proportional print

Description Mode

Both SO

STD ESC SO

Both SI

ASCII Code

STD ESC SI

STD DC2

IBM DC2

Both DC4

IBM ESC :

STD ESC M

STD ESC P

IBM ESC P00H

IBM ESC P01H

Both ESC W0

Both ESC W1

STD ESC g

STD ESC p0

STD ESC p1

Top/Bottom Margin and Vertical Tab Commands

Description

Advance paper to next vertical tab position

Select VFU channels

Set vertical tab positions

Set bottom margin

Cancel bottom margin

Set all tabs to power on defaults

Set VFU in a channel

Mode

Both VT

ASCII Code

STD ESC / n

Both ESC B n …NULL

Both ESC N n

Both ESC O

IBM ESC R

STD ESC b n m…NULL

98 Printer Control Codes

Special Print Mode Commands

Set master print mode

Cancel underlining

Select underlining

Select emphasized print

Cancel emphasized print

Select double-strike print

Cancel double-strike print

Select superscripts

Select subscripts

Cancel super/subscripts

Cancel upperlining

Select upperlining

Cancel character style mode

Select outline print

Select shadow print

Select outline and shadow print

Description

Bit Image Graphic Commands

Description

Select bit image mode

Redefine bit image mode

8-pin single-density bit image

8-pin double-density bit image

8-pin double-density bit image, double-speed

8-pin quadruple density bit image

Select graphic mode

Mode

STD ESC!

Both ESC-0

Both ESC-1

ASCII Code

Both ESC E

Both ESC F

Both ESC G

Both ESC H

Both ESC S0

Both ESC S1

Both ESC T

IBM ESC _0

IBM ESC _1

STD ESC q0

STD ESC q1

STD ESC q2

STD ESC q3

Mode ASCII Code

STD ESC *m n1 n2

STD ESC ?

Both ESC K n1 n2

Both ESC L n1 n2

Both ESC Y n1 n2

Both ESC Z n1 n2

IBM ESC [g

Line Spacing Commands

Description

Advance paper one line (line feed)

Mode

Both LF

Reverse paper one line STD ESC LF

Set line spacing to 1/8

″

Both ESC 0

Set line spacing to 7/72

″

IBM ESC 1

Set line spacing to 1/6

″

STD ESC 2

Execute ESC A IBM ESC 2

Set line spacing to n/180

″

(STD/IBM), n/216

″

(IBM), or n/360

″

(IBM) Both ESC 3 n

Set line spacing to n/360

″

STD ESC + n

Set line spacing to n/60

″

STD ESC A n

Define line spacing to n/72

″

IBM ESC A n

One time feed of n/180

″

(STD/IBM), n/216

″

(IBM), or n/360

″

(IBM) Both ESC J n

Reverse line feed IBM ESC ]

One time reverse feed of n/180

″

STD ESC j n

ASCII Code

Form Feed and Related Commands

Description

Advance paper to top of next page (form feed)

Reverse form feed

Set top of form to current position

Set page length to n inches

Set page length to n lines

Set base unit of line spacing ( n/180

″

, n/216

″

, n/360

″

)

Mode

Both FF

STD ESC FF

IBM ESC 4

ASCII Code

Both ESC C 00H n

Both ESC C n

IBM ESC [\

Download Character Commands

Description

Cancel download character set

Select download character set

Define download characters in RAM

Mode

STD ESC %0

ASCII Code

STD ESC %1

STD ESC &00H

100 Printer Control Codes

Horizontal Print Position Control Commands

Description

Move print head to next horizontal tab position

Return print head to left margin (carriage return)

Move print head to absolute horizontal position

Add n dot spaces between characters

Cancel automatic line feed

Select automatic line feed

Set horizontal tab positions

Set right margin

Set left and right margins

Move print head to specified horizontal position

Move print position to right

Set left margin

Mode ASCII Code

Both HT

Both CR

STD ESC $ n1 n2

STD ESC SPn

IBM ESC 5 00H

IBM ESC 5 01H

Both ESC D n …NULL

STD ESC Q n

IBM ESC X n1 n2

STD ESC \ n1 n2

IBM ESC d

STD ESC l n

Other Commands

Description

Sound printer bell

Move printer head back one space (backspace)

Set printer on line

Set printer off line

Cancel line in print buffer

Delete last character sent

Control cut-sheet feeder

Cancel MSB control

Select score

One-line uni-directional printing

Set MSB to logical 0

Set MSB to logical 1

Initialize printer

Disable paper out detector

Enable paper out detector

Deselect printer

Cancel uni-directional printing

Mode

Both BEL

Both BS

Both DC1

STD DC3

Both CAN

STD DEL

STD ESC EM

ASCII Code

STD ESC #

STD ESC (-

STD ESC <

STD ESC =

STD ESC >

STD ESC @

STD ESC 8

STD ESC 9

IBM ESC Q n

Both ESC U0

Other Commands (Continued)

Description

Select uni-directional printing

Control character height, width, line spacing

Set initial condition

Select 1 x 1, 2 x 2, 4 x 4 sized printing

Stop printing

Select type face

Cancel double-high mode

Select double-high mode

NEC Commands

Description

Set line spacing to n/360

″

Initialize printer

Select typeface

Cancel expanded printing

Select expanded printing

Select expanded (triple-width) printing

Select forward feed

Select standard character table

Select IBM character table

Move download characters in 00H-7FH area to 80H-FFH

Select reverse feed

Cancel double-height mode

Select double-height mode

24-pin hex density bit image

Print characters from all character chart

Print one character from all character chart

Mode

Both ESC U1

IBM ESC [@

ASCII Code

IBM ESC [K

STD ESC h n

IBM ESC j

STD ESC k n

STD ESC w0

STD ESC w1

Mode

STD FS 3 n

ASCII Code

STD FS @

STD FS C

STD FS E0

STD FS E1

STD FS E2

STD FS F

STD FS I0

STD FS I1

STD FS I2

STD FS R

STD FS V0

STD FS V1

STD FS Z

STD FS \

STD FS ^

101

102 Glossary

Appendix F: Glossary

adjustment lever

Controls the darkness of the printing by adjusting for the thickness of the paper you are printing on.

Centronics cable

Parallel cable normally used to connect the printer to the computer.

control code

A numeric code that instructs the printer to perform an operation. For example, the computer sends the printer a form feed control code (12) to tell it to eject the current page.

Electronic DIP Switch settings

Printer settings that take effect when you switch on the printer. You can change these settings using the control panel.

emulation

Ability of one printer to act like (emulate) another type of printer.

hexadecimal dump

Printout of all character codes and control codes as they are received by the printer, along with their hexadecimal values.

multi-part forms

Forms that consist of more than one sheet. This printer can print on forms that have up to seven sheets.

LQ font

Letter-quality font.

off-line

Printer mode in which the printer will not accept data or continue printing.

on-line

Printer mode in which the printer is ready to print.

paper parking

Moving fanfold paper into a position that allows printing of cut-sheets without removing the fanfold paper from the printer.

print head

The component of the printer that transfers the image to the paper.

Quiet mode

Mode that reduces printing noise. Also reduces printing speed.

release lever

Releases the paper. This lever must be in the cut-sheet position for cut-sheet paper and in the fanfold position for fanfold paper.

serial-to-parallel interface converter

Option that makes it possible to connect the printer to a computer via a serial interface instead of the standard Centronics parallel interface.

tear-off function

Function that moves fanfold paper to a position where it can be torn off.

tractors

Mechanisms that control the movement of fanfold paper.

Checking system software settings in MS-DOS 103

Appendix G: Control Panel Operation Guide

HS-DRAFT

DRAFT

ROMAN

SANSERIF

COURIER

PRESTIGE

ORATOR

FONT

POWER

BANK SW

A 1 D 4

B 2 E 5

C 3 F 6

10 CPI

12 CPI

15 CPI

COND

PROP

PITCH

PARK

SET/EJECT

PAPER

FEED

ON LINE

BANK SW ON/OFF

EDS

PRINT EXIT

Font Selection Pitch Selection Set/Eject/Park Line Feed On-Line

Panel Macro

Back ward

Form Feed

Forward Micro Feed

Set TOF

Auto Loading Position Change Mode

Buffer Clear & All Reset

Quiet Mode Tear off Off-Line

OFF-LINE

ON-LINE

Font Lock Pitch Lock

Font & Pitch Lock

Multi-part Mode Long Test Short Test

Hex Dump Mode

EDS-2 Mode

EDS-1 Mode

Dot-Adjustment Mode

Bank Switch On/Off Print Exit

Left Right Next Exit

Paper Loading Back ward Forward Cancel

Set

Save

Factory settings

POWER-ON

EDS MODE

DOT-ADJUSTMENT MODE

AUTO LOADING POSITION CHANGE MODE

Note:

A dot means press and hold and an arrow means to just press. A dot and arrow tied together means hold one while pressing the other.

A application printer selection checking 80 auto LF with CR 32, 41 auto load position changing 25 auto tear-off 32

AUTOEXEC.BAT

65, 80

B bidirectional printing 32

C cable port connection 80 carton contents 2 character pitch setting 22

Character Set

IBM #1 85

IBM #2 85

IBM Special 86 international 84

Italic #2 84 character sets tables 84 character table 31 character tables 40

Code Page 36

Arabic 90

Brazil-ABICOMP 89

Brazil-ABNT 89

Bulgarian 93, 94

Canadian French 87

CS2 88

Estonian1 92

Estonian2 92

Gost-Russian 88

Greek 90, 91

Hebrew 93, 94

Hungarian 88

IBM-Russian 87

Icelandic 86

Latin-2 89

Latvian1 92

Latvian2 92

Lithuanian #772 91

Lithuanian #774 91

Lithuanian-KBL 91

Maltese 93, 94, 95

Multi-lingual 86

Nordic 87

Polish 88

Portuguese 86

Russian 87

Turkish 89 connecting to your computer 16 control panel printer 20 control panel settings saving 26 cut-sheet paper ejecting 23 manual feeding 60 specifications 57

D default printer selection checking 79 dot alignment 71 download buffer 31

EDS Mode changing a switch setting

30 default settings 28 definition 28 entering 28 exiting 30 printing current switch settings 30 selecting a bank 29 selecting a switch 30 settings 30, 31, 39 using 28 eject 23

Electronic DIP Switches 28 emulation 31

F fanfold paper automatic feeding 59 form feed 23 loading 10 parking 15, 23 perforations 14 printing on 14 specifications 57 tear-off function 15, 24 unparking 15 font selecting 21

Font Lock Mode entering 21 form feed 23 front cover opening 5

G glossary 102 graphics direction 32

H hexadecimal dump 71

I initialization 27 input buffer 31

Interface Converter connecting 64

DIP switches 65 interface converter 2 interface pin outs optional serial interface 83 parallel interface 83

L line feed 23 line spacing 32

M macro saving 26 micro feed 23

MS-DOS setting up for printing 56 system software settings 80

Multi-part Mode entering 27

O off-line switching to 20

ON-LINE indicator 20 on-line switching to 20 options serial-to-parallel converter

P paper fanfold 14 handling 57 letterhead 62 micro feed 23 recommended print area 14 selecting 57 setting top of form 24 thickness adjustment 58 paper eject 23 paper jams 62 paper out detector 31

Pitch Lock Mode entering 22 platen knob installing 5 port checking 80 print mode 33 print pitch 33 printer buffer clearing 26 printing in Windows 45 problems causes and solutions 73 dark printing 75 erratic operation 78 excessive noise 76 hot printer case 76 incorrect characters 77, 78 left margin movement 77 line spacing 74 malformed graphics 75 no printing 73 overprinting lines 74 paper feed 74 power supply 73 print quality 75 printing past paper edge 76 smudged forms 75 sudden stoppage 78 weak printing 73 wrong number of lines 75

Quiet Print Mode 24, 33

RAM usage 31 ribbon cartridge installing 6 removing 7 taking up slack in 6

S setup printer 1 specifications 81 system software settings

Windows 79

T tear-off function 15, 24 test print 10 top of form setting 24

troubleshooting 70 guide 73

TrueType fonts installing 46

U unidirectional printing 32 unpacking 2

Windows 3.1

default printer 44 getting ready to print 44 selecting fonts 47 setting up for 42

Windows 95

Installing fonts 54

Preparing to print 51

Setting up 48

Z zero style 32

Customer service information

If you experience any technical difficulties with your Star printer, please refer to Appendix A

How to deal with printing problems. This chapter describes easy methods to diagnose and resolve some of the problems that you may encounter.

For further technical support, you should first contact your Authorized Star Dealer. If you require additional support, Star Micronics offers a wide variety of technical support services.

Please use one of the telephone numbers listed below, depending on the country in which your

Star printer was purchased.

Star Micronics Technical Hotline:

North America:

United Kingdom:

Hong Kong:

1-908-572-3300

44-1277-232036

852-2795-2335

Australia:

New Zealand:

61-2-748-4300

64-9-570-1470

Star Micronics FaxBack (Document Retrieval) System:

Requires access to a facsimile machine or board with receive capability

North America: 1-908-572-4004

Star Micronics Bulletin Board Service:

Requires a computer modem

North America:

United Kingdom:

France:

Germany:

Netherlands:

Australia and New Zealand:

1-908-572-5010

44-1494-461395

33-1-305807

49-69-780929

31-73-424485

61-2-748-2960

Customer response

Star Micronics Co., Ltd. invites your suggestions and comments on your printer and this manual. Please address your correspondence to Attn: Product Manager

Worldwide Headquarters

STAR MICRONICS CO., LTD.

536 Nanatsushinya, Shimizu,

Shizuoka, 424, Japan

North and South America Markets

STAR MICRONICS AMERICA, INC.

70- D Ethel Road West

Piscataway, NJ 08854-5950

European Market

STAR MICRONICS DEUTSCHLAND

GMBH

Westerbachstraße 59

D-60489 Frankfurt

F.R. of Germany

U.K. Market

STAR MICRONICS U.K. LTD.

Star House

Peregrine Business Park

Gomm Road, High Wycombe

Bucks. HP13 7DL, U.K.

Australian Market

STAR MICRONICS PTY. LTD.

Unit A/107-115 Asquith Street,

Silverwater, NSW 2141

Australia

New Zealand Market

STAR MICRONICS (N.Z.) LTD.

64 Lunn Ave. Mount Wellington

P.O. Box 6255, Wellesley St.,

Auckland, New Zealand.

Asian Market

STAR MICRONICS ASIA LTD.

Rm. 1802-6, 18/F., Tower2, Enterprise

Square

9 Sheung Yuet Road, Kowloon Bay,

Kowloon, HONG KONG

USER’S MANUAL

DOT MATRIX PRINTER

About this manual

Contents

Chapter 1: Printer Setup ... 1

Chapter 2: Control Panel Operations ... 20

Chapter 3: Using the EDS Mode ... 28

Chapter 4: Using the Printer with Windows 3.1 ... 42

Chapter 5: Using the printer with Windows 95 ... 48

Chapter 6: Using the Printer with MS-DOS ... 56

Chapter 7: Paper Handling ... 57

Chapter 8: Optional Accessory ... 63

Appendix A: Troubleshooting ... 70

Appendix B: Specifications ... 81

Appendix C: Interface Pin Outs ... 83

Appendix D: Character Sets ... 84

Appendix E: Printer Control Codes ... 96

Appendix F: Glossary ... 102

Appendix G: Control Panel Operation Guide ... 103

Chapter 1: Printer Setup

Choosing a place for the printer

Unpacking the printer

General guide

Removing the protective materials

Installing the platen knob

Opening the front cover

Installing the ribbon cassette

Removing the ribbon cassette

Connecting to a power outlet and turning power on and off

Loading fanfold paper

Printing on fanfold paper

Parking fanfold paper

Unparking fanfold paper

Using the tear-off function

Connecting to your computer with a parallel cable

Connecting to your computer with a serial cable

Chapter 2: Control Panel Operations

Switching between on-line and off-line

Selecting a font

Entering the Font Lock Mode

Setting the character pitch

Entering the Pitch Lock Mode

Line feed

Paper eject (cut-sheet paper)

Form feed (fanfold paper)

Parking fanfold paper

Micro feed

Setting the top of form position

Tear-off function (fanfold paper)

Selecting the Quiet Print Mode

Changing the auto load position

Saving a macro

Clearing the printer’s buffer

Initializing the printer

Entering the Multi-part Mode

Chapter 3: Using the EDS Mode

About EDS Mode settings

Entering the EDS Mode

Selecting a bank

Selecting a switch

Changing a switch setting

Printing the current switch settings

Exiting the EDS Modes

EDS Modes Settings

EDS-1 Settings

EDS-2 Settings

Chapter 4: Using the Printer with Windows 3.1

Setting up for printing with Microsoft Windows 3.1

Getting ready to print

Printing a document

Installing TrueType fonts

Selecting fonts in Windows applications

Chapter 5: Using the printer with Windows 95

Setting up the printer in Windows 95

Preparing to print

Printing a document

Installing TrueType fonts

Chapter 6: Using the Printer with MS-DOS

Setting up for printing with MS-DOS

Chapter 7: Paper Handling

Star Micronics NX-100 24针窄行点阵打印机操作手册