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Power On Self-Test CARD for ISA and PCI Bus PCs
Test Card for ISA and
PCI Bus Personal
Computers
Debugs Dead PCs
FAST
User’s Manual
Copyright (C) 2005 by PC-Diag, Inc. All Rights Reserved.
FlipPOST is a trademark of PC-Diag, Inc.
Document Number FLIPMAN20050502
PC-Diag, Inc.
P.O. Box 91087
Johnston, RI 02919 USA
Tel: 401 351-9990
Fax: 401 351-9995
Http://pc-diagnostics.com
Copyright, License, Warranty
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N F O R M A T I O N
THIS Product, including any electronic circuits, software, and documentation, constitutes proprietary and confidential information and, unless otherwise specified, is copyrighted and/or patented by PC-Diag, Inc of
Johnston, RI, USA, or its licensor. Your right to use and copy material in the Product is limited by the United
States Copyright Act of 1976, as amended, and by international and state law. Disassembling, reverse engineering, or making adaptations, other derivative works, or copies of any kind, except a copy of any software for backup archival purposes or as an essential step in the utilization of the Product with a machine, or using it on a network or more than one computer at a time without prior written authorization by PC-Diag, is prohibited and constitutes a major violation of copyright law. All rights are reserved. PC-Diag reserves the right to improve and otherwise modify the product at any time without notice. ALL elements of this product are the property of PC-Diag or its licensor.
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You are hereby granted a LICENSE to use software associated with this Product on ONE computer at a time.
You are specifically prohibited from copying the software to a network computer such that more than one computer at a time may execute the software. In the event PC-Diag ,Inc revokes your license for violations of this License, you must return the software, documentation, and backups to PC-Diag Inc. If you use the software for batch testing PCs, you must purchase a license per concurrent use. Violation of this license is a criminal violation of copyright law, and may result in imprisonment and fines of $5,000 or more per occurrence.
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E W A R D F O R
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The publisher will reward anyone providing information leading to successful prosecution of anyone who makes or uses an unauthorized copy of the software or documentation of this Product.
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PC-Diag Inc warrants to the you, the original end-user purchaser, that the Product is in good working order and is free of manufacturing and component defects for a warranty period of one year for hardware and 90 days for software media after purchase from an authorized dealer. If the Product malfunctions during the warranty period,
PC-Diag Inc will at their option repair or replace it at no cost to you. PC-Diag Inc’s entire liability and your exclusive remedy shall be repair or replacement of the defective physical item. Any replacement or repair item shall be warranted for either the remainder of the original warranty period or 30 days, whichever is longer. This warranty is not transferable and it is void if the product becomes abused, misused, altered, repaired, or shipped to PC-Diag, Inc without PC-Diag, Inc authorization. There are no other warranties, expressed or implied, including, but not limited to, warranties of merchantability and fitness for a particular purpose. PC-Diag, Inc shall not be liable in any way to the user or any other party for damages, including any lost profits, lost savings, liability in tort relating to the Product, its use or possession, or other incidental or consequential damages arising out of the use of, or inability to use, the Product. Some states do not allow limitations on warranty time period or on limitation of incidental or consequential damages, so the preceding limitations may not apply to you. Any software included with the Product is provided “as-is” without warranty of any kind, expressed or implied. You bear the entire risk of the performance and quality of the software, and the suitability of the
Product to your requirements.
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PC-Diag is a trademark of PC-Diag, Inc.. All other product and/or company name trademarks herein are hereby acknowledged.
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FOREWORD
There can be little doubt that diagnostic tools are critically important to everyone in the PC industry, from computer-illiterate end users to professional third party maintenance technicians. The one thing all of the millions of PCS in the world have in common is: sooner or later, used long enough, ALL of them will break down and stop working properly.
Therefore, the hope of any diagnostic product developer is: the product should be able to
1. detect a defect in the hardware,
Support Hotline:
2. detect a configuration problem in the hardware,
401-351-9990 [email protected]
3. identify what caused the problem, and/or
4. suggest how to remedy the problem.
That is our hope. Reality is, understandably, a bit different. Those millions of PCs are represented by at least a dozen different architectures and scores of unique implementations, most of which are claimed by developers to be “IBM compatible”. Unfortunately, every motherboard designed has SOME differences from other designs. How can a diagnostic tool provider possibly make a ubiquitous product that tests them all? Might this difficulty explain why Microsoft has stayed out of the serious PC Diagnostic product business?
Only a handful of companies in the world have the resources to procure samples of ALL those computers for testing, and they are not focusing on the diagnostic product business.
To verify diagnostic tools DO work, you must use them on broken computers. It is impossible to break the hardware intentionally in all the different possible failure modes so we can prove the diagnostic product will detect the break. Imagine how we would do this with 25 million transistors in an advanced CPU, more than ten percent of which cannot be accessed without special hardware! That is why we must have “hope”, and YOUR help.
There is a statistical likelihood that our product will not find a specific defect. If that happens to you, don’t be surprised. Just be patient and understanding, and call, fax, or use the convenient technical report form on our web site to send us the details so we can do our best to fix it in the next release of the product. If you are a major contributor in helping us find and fix a bug, anomaly, or incompatibility, we may give you a free upgrade to the version containing the fix.
Remember that even though no diagnosic product is perfect, we have worked hard to give you perfect value for your hard-earned money.
The PC-Diag Staff
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Contents
I FEATURES OF THE 4-DIGIT FLIP POST PC CARD . 8
1 INTRODUCTION .............................................................. 9
About This Manual .................................................................... 1 0
Intended Audience --------------------------------------------------------- 10
How to Read this Book ---------------------------------------------------- 11
Package Contents ..................................................................... 11
Inspect for Damage -------------------------------------------------------- 11
Register the Product! ------------------------------------------------------ 12
Technical Assistance ------------------------------------------------------ 12
Custom Test Products ................................................................ 1 2
Requirements and Limitations ................................................... 1 2
2 INSTALLATION AND OPERATION ............................. 13
Typical Use of FlipPOST .......................................................... 1 3
Technical Description ............................................................... 1 3
What Is Hexadecimal? ----------------------------------------------------- 15
How to Install FlipPOST ........................................................... 1 5
Operation Overview .................................................................. 1 6
POST Indicates Failures with Beeps and POST Codes ---------------- 16
When to Use FlipPOST ---------------------------------------------------- 16
Verify Voltages are Okay --------------------------------------------------- 16
Observe POST Codes ------------------------------------------------------ 16
Check Failure Indications ------------------------------------------------- 16
If Code Indications are Strange ------------------------------------------- 16
Test for Intermittent Power Supply --------------------------------------- 17
Repair or Replace the Bad Part -------------------------------------------- 17
What A POST Card Won't Do -------------------------------------------- 17
Faithful Reporting and Limitations --------------------------------------- 17
If Software Won’t Boot or Run .................................................. 1 7
Not the Boot Drive --------------------------------------------------------- 18
Bad CMOS RAM Setup or Battery --------------------------------------- 18
Defective Power Supply --------------------------------------------------- 18
Defective or Misconnected Cables -------------------------------------- 18
Defective, Dirty, or Misaligned Drive ------------------------------------ 19
Defective Floppy Drive Controller --------------------------------------- 19
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Defective Motherboard Buffers or DMA -------------------------------- 19
Incompatibility -------------------------------------------------------------- 20
Minimum Requirements for Booting ------------------------------------- 20
System Beeps --------------------------------------------------------------- 20
Display Problems ----------------------------------------------------------- 20
POST Messages ------------------------------------------------------------ 20
Totally Dead - POST Card Troubleshooting ---------------------------- 20
If All Else Fails -------------------------------------------------------------- 21
The Setup Program Built Into BIOS ......................................... 2 1
Changing the BIOS / Boot Password ------------------------------------ 21
Software to Test the POST Card Display ................................. 2 2
3 TESTING STRATEGY ..................................................... 23
INTRODUCTION ....................................................................... 2 3
FORMULATE A STRATEGY ...................................................... 2 3
TYPES OF TROUBLESHOOTING ........................................... 2 3
End User --------------------------------------------------------------------- 23
Service ----------------------------------------------------------------------- 23
Repair ------------------------------------------------------------------------ 23
The Troubleshooting Process ................................................... 2 4
State Symptoms Precisely ------------------------------------------------- 24
Is Something Wrong? ------------------------------------------------------ 24
What Happened Just Before? -------------------------------------------- 24
Preliminary Checks --------------------------------------------------------- 24
Assume Nothing ----------------------------------------------------------- 24
Compare: What Should / What Did -------------------------------------- 24
Will the Computer Run? --------------------------------------------------- 25
If the Computer Won't Boot ----------------------------------------------- 25
Practical Steps to Take .............................................................. 2 5
Keep it Clean ---------------------------------------------------------------- 25
Inspect for Damage -------------------------------------------------------- 26
Reseat Jacks and Plugs ---------------------------------------------------- 26
Check Configuration ------------------------------------------------------- 26
Consult a Technician ------------------------------------------------------- 26
Selectively Swap / Replace ------------------------------------------------ 26
Diagnostic Test Procedure ........................................................ 2 7
FAST TROUBLESHOOTING ..................................................... 2 9
Hex Display Showing Numbers ------------------------------------------- 30
Hex Display Stops Sequencing ------------------------------------------- 30
POST Finishes, but No Boot ---------------------------------------------- 30
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Hex Display Blank ---------------------------------------------------------- 30
Check the Voltage LEDs --------------------------------------------------- 30
Verify RESET Is Okay ------------------------------------------------------ 30
OSC -------------------------------------------------------------------------- 31
CLK -------------------------------------------------------------------------- 31
Live Systems Need a POST Card ----------------------------------------- 31
Repair or Replace? ................................................................... 3 1
Okay to Replace the BIOS? ...................................................... 3 2
Upgrade BIOS -------------------------------------------------------------- 32
Be Careful When Replacing ROMs -------------------------------------- 32
4 BIOS BEEPS AND POST CODES .................................. 33
AMI (American Megatrends Inc) ............................................ 3 3
AMI Beeps ------------------------------------------------------------------ 33
AMI Hi-Flex BIOS and WinBIOS ----------------------------------------- 34
AMI Version 8 BIOS (5/2002+) -------------------------------------------- 39
Award Software Inc. .................................................................. 4 4
Compaq Computer Corporation .............................................. 5 4
Hewlett Packard Company ....................................................... 6 0
Microid Research Inc. ............................................................... 6 2
Phoenix Technologies, Ltd ...................................................... 6 5
Phoenix AT, EISA, MCA BIOS -------------------------------------------- 65
Phoenix BIOS 4.0 ----------------------------------------------------------- 67
System Soft Corporation ........................................................... 7 5
BIOS MANUFACTURERS CONTACT INFORMATION.......... 78
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F e a t u r e s o f t h e 4 - d i g i t F l i p P O S T P C C a r d
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Manually keep track of POST Code sequence
Forward and backward buttons (S1, S2), it is easy to keep track of the
POST code step by step.
Remote LED display
Self checking remote display function
The left POST code display monitors the real time and the right display is the previous one.
After boot, if S1 is pressed for 2 seconds it will show the testing speed rate, which represents the PCI clock frequency. For example if the display shows F-33 this meens the the PCI clock is 33 MHz.
Press the S1 button again for 2 more seconds it starts the selfchecking function from 0000 to 9999. to return to the original status press S1 again.
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1 INTRODUCTION
Congratulations! Your selection of PC-Diag Inc’s FlipPOST test card was a wise decision.
It a Power-On Self-Test (POST) card that will help you debug dead PCs FAST, and it will serve you for years.
Internal Onboard Speaker, and External Speaker attachment
DUAL LED, use second LED outside case
FlipPOST is a stand-alone test card that does not need any supporting software to do its job, other than the software built into the system's BIOS boot-ROM. It might be supplied with companion diagnostic software that will help you troubleshoot systems that are running. If you do not have diagnostic software and would like to have some, contact PC-Diag.
All you will need to do to use FlipPOST is insert it in an ISA or PCI slot, switch system power on, observe the series of codes that appear on the two-digit display, wait for the code sequencing to halt, and look up the meaning of last code to appear on the display. The
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meaning will indicate what test the computer failed. Normally, you can within minutes repair or deal with the problem that caused the failure. You will normally be able to determine quickly whether to replace or repair the defective motherboard or component.
FlipPOST will thereby save you time and money troubleshooting computer problems. It is so easy to use that a novice can quickly master it.
FlipPOST represents an excellent value for your money. It is easy to use, gives fast results, saves repair time, reduces repair costs, and may come bundled with other utility programs or accessories. We appreciate having you as a customer and we applaud your use of FlipPOST.
We want FlipPOST to be the finest, most robust and versatile product of its kind, and we want it to be especially suitable to YOU, its users. Therefore, if you notice something that doesn’t seem quite right, or you want more information or additional features, please WRITE
YOUR SUGGESTION with your contact information on the Feedback Form and mail,
FAX, or E-mail them to us. We can’t guarantee we will do what you want, as we are faced with scheduling, research, and delivery problems like most other companies are. However, we will give your comments and suggestions immediate consideration. If possible AND practical, we will implement them. We will also notify you when the we have done so, and let you have the opportunity to be one of the first to test the new version.
About This Manual
This manual describes the FlipPOST product and tells you how to use it to troubleshoot dead computers. It contains a reference list of POST codes for the major BIOS and computer makers who publish the codes. It covers the following topics.
Chapter 1, Introduction, tells you about the manual, the product packaging, what to expect from the product, and how to get help.
Chapter 2, Operation, tells how to install and use the product.
Chapter 3, Testing Strategy, tells how to think through a problem.
Chapter 4, POST Codes, lists POST code values and meanings for major BIOSes.
Intended Audience
This manual is intended for people who have to test and troubleshoot computers. It can be educational for people who are relatively new to computers. We have attempted to write the manual so almost anyone who is familiar with the computer can understand it. The manual cannot realistically be a complete introductory text on the PC, nor can it adequately describe low-level functioning of computer components or troubleshooting techniques. All of that information is more appropriately delivered by a set of university or trainingcourses about the PC, its architecture, and how to use, configure, and repair it. If you need such training, contact PC-Diag for a recommended course.
Many of the things you might like to know are probably beyond the scope of this manual.
If you need a better background in computers, we recommend you look into our training courses or those from your local community college. Call us for a specific suggestion and personal counseling on your career in PC maintenance technology.
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How to Read this Book
We have tried to minimize “buzz words”. We had no choice but to use normal computer terminology, especially when referring to parts of the computer being tested, and to the
PC’s internal structural or architectural elements. We suggest you have and use a dictionary of computer terms to look up unfamiliar words.
We cannot stress enough the importance of clearing up misunderstood words and phrases
AS you read. Scientific evidence exists to demonstrate that...
you will become confused, unable to learn, and even upset with the subject matter if you read beyond words or phrases you do not understand.
As simple as this principle seems, to ignore it is deadly to your learning process; many people have given up an entire course of study just because of misunderstood words.
Therefore, we encourage you not to bypass misunderstood words during reading and study. If you don’t understand it, even if the word is simple and has nothing to do with computers, look it up in an appropriate reference book.
If you want to become more familiar with the computer, order its technical reference manual from your computer manufacturer. Additional commercial texts are available to help you with maintenance and troubleshooting procedures.
We provide both email and website methods of sending us your comments, questions, and requests for assistance. It is important to write your problem or question with full details on your system, what you expected to happen, what actually happened, what you did before it happened, and your opinion on what the problem is. We welcome your feedback because it will help us improve the product. If you need more space to write, use additional paper.
We recommend that you read through the manual once before using the product, but the following paragraphs give you quick start instructions to ensure your package is complete and start using it FAST if you are in a hurry.
Package Contents
Package Contents
4
5
2
3
Item Description
1 FlipPOST Test Card
User’s manual
Ribbon Cable
Remote Display
Speaker Cable
Inspect for Damage
Before using the product, inspect the package you received for evidence of shipping damage.
We do not warrant the product against such damage, so if there is damage from shipping or rough handling you must file a claim with the shipping company. Inspect the card itself for evidence of damage and for completeness. Save the original packaging in case you need to ship or transport FlipPOST in the future.
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Requirements and Limitations
FlipPOST requires that the system under test have an ISA (Industry Standard Architecture) or PCI (Peripheral Component Interconnect) bus slot, and that the BIOS (Basic Input Output System software) issue POST codes to I/O (Input/Output) port 80 or 680, in order to be installable and in order to be useful for testing.
If the BIOS does not issue POST codes to I/O port 80 or 680, then no intelligible information will show up on the FlipPOST display.
codes visible on a separate circuit board, such as one mounted on the front panel of the computer.
The indicators have the following meanings:
LED Display Lamp and Digital Display Meanings
LED Meaning
5 +5VDC - the voltage supplying most integrated circuits in the system. Should be lit continuously
-12 -12VDC - the voltage supplying drives and serial ports. Should be lit continuously.
-5/3.3
-5VDC in bus systems, no longer used, or +3.3VDC in PCI bus systems with
ATX power suppilies, used to power modern digital logic circuits in the system.
-5V is not supplied by ATX power supplies, and 3.3V is not supplied by ISA power supplies. Should be lit continously.
12 +12VDC - the voltage supplying drives and serial ports. Should be lit continuously.
RESET Monitors the RESET signal inside the system. RESET is generated by the clock generator circuit, and is activated for about 1/2 second during the poweron or power-off, or when you press the front panel Reset button. If on continuously, the Reset button is stuck or the power supply is defective or producing an out-of-tolerance voltage.
OSC The Oscillator signal in ISA systems. This is the signal supplied to video boards to synchronize the horizontal retrace and the system timer. It should be lit continuously in ISA and not lit in PCI systems.
BIOS The Memory Read signal qualified by the BIOS address range. This should be lit when BIOS is being accessed, and not lit when it is not being accessed. It will be steadily lit during POST and intermittently lit after POST.
CLK The Bus Clock signal in ISA and PCI systems, used to synchronize operations on the motherboard and adapter cards. It should be continuously lit. CLK is If 1. -
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2 INSTALLATION AND OPERATION
This chapter describes how to install and use FlipPOST to troubleshoot dead computers.
Typical Use of FlipPOST
The primary function of a Power-On Self-Test (POST) diagnostic card is to show you within seconds after you turn system power on WHAT is causing an IBM-compatible personal computer not to boot. It can also be helpful if the computer does boot but does not run properly. You will normally use the FlipPOST card to find out why a computer will not boot. A typical symptom is that the display remains blank when you switch power on. To use FlipPOST, you must switch system power off, install the card in a slot inside the computer, switch power on, and observe the two-digit while the system is attempting to boot the operating system. This is when the system runs its Power On Self Test, and displays test codes on the FlipPOST digital display. When the system does not boot, and the FlipPOST display halts, steadily showing a code, or cycling repeatedly through two or three codes, then you look up the failing code in the POST Code tables in the next chapter of this manual. You will need to refer to the specific table for the BIOS installed in your computer. To identify the BIOS, refer to the user documentation for the computer, or look for the BIOS ROM chip on the motherboard. It sometimes has a label on it that tells who the manufacturer is (typically AMI, Award, Phoenix, or the manufacturer of the computer). If you cannot find the BIOS, then you will have to look for a code meaning in all of the tables till you find one that seems correct. Once you have found the code meaning, you can ascertain what the test was doing when it failed. Normally it will be something that indicates memory, CPU, or keyboard controller failure. In some cases the failure is so catastrophic that POST cannot run at all, and the display will show only 00 or FF and not move from that value.
CAUTION:
To avoid injury or damage and preserve your warranty: Do not install or remove a card while PC power is on (first remove power from the computer by disconnecting the power cord from the mains supply - the wall or power strip AC outlet, or switching power off at the power supply itself). Do not install FlipPOST backward. Prevent damage from static electricity by grounding yourself before and during handling of any circuit card. Do not hurt yourself on sharp pins protruding from the POST card or any other
PC boards.
Technical Description
FlipPOST is an electronic circuit board that contains LEDs (Light Emitting Diodes) and two two-digit, seven-segment hexadecimal displays.
There are no switches or jumpers to set on the card. Operation is completely automatic.
The card has two edge connectors, one each for a PCI slot, an ISA slot, and an optional cable assembly for extending the digital display signals to make POST codes visible on a separate circuit board, such as one mounted on the front panel of the computer.
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The indicators have the following meanings:
LED Display Lamp and Digital Display Meanings
LED Meaning
SYS Bus Pulse, if the LED blinks, the main board is running.
CLK The Bus Clock signal is used to synchronize operations on the motherboard and adapter cards. It should be continuously lit. CLK is disabled in some systems during system RESET, so a defective power supply or Reset button can cause the
CLK LED to be unlit.
IOW I/o write LED lights when the BIOS writes to a device, this LED should flicker.
OSC The Oscillator Frame signal supplied to video boards to synchronize the horizontal retrace and the system timer.
RST Monitors the RESET signal inside the system. RESET is generated by the clock generator circuit, and is activated for about 1/4 second during the power-on or when you press the front panel Reset button. If on continuously, the Reset button is stuck or the power supply is defective or producing an out-of-tolerance voltage.
BIOS This should be lit when BIOS is being accessed, and not lit when it is not being accessed. It will be steadily lit during POST and intermittently lit after POST.
Hex Display
DATA Data Transfer shows that a device has been selected for data transfer. If it does not
0 1 2 3 4 5 6 7 8
+12
Hex Value blink. the bus controller could be faulty.
Decimal 0 1 2 3 4 5 6 7 8
+12VDC - the voltage supplying drives and serial ports. Should be lit continuously.
-12 -12VDC - the voltage supplying drives and serial ports. Should be lit continuously.
-5/3.3
-5VDC in bus systems, no longer used, or +3.3VDC in PCI bus systems with ATX power suppilies, used to power modern digital logic circuits in the system. -5V is not supplied by ATX power supplies, and 3.3V is not supplied by ISA power supplies. Should be lit continously.
5 +5VDC - the voltage supplying most integrated circuits in the system. Should be lit continuously.
Digits The two-digil display shows POST codes as hexadecimal values. Each digit is one of the following: 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E, F. The figure shows what the codes look like on the digital display. Note that b and 6 look similar. This is a cause of problems for some users who mistake a b for a 6. Be alert to the fact that the 6 has the top segment illuminated, but the b does not.
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What Is Hexadecimal?
Computers use binary (base 2) numbers almost exclusively, but they are so difficult for humans to read that people commonly use a different number system instead: Hexadecimal, or base 16. Each group of four binary digits (known as a nybble, or half of a byte) is represented by one hexadecimal digit. That is, bits 7-4 are represented by the left-most hexadecimal digit, and bits 3-0 are represented by the right-most hexadecimal digit. The following table shows how to convert from binary numbers to hexadecimal numbers. As an example, binary 0101 1110 is the same as hexadecimal 5E, often expressed as 5Eh.
Note: the right-most bit is the least significant binary digit, as in decimal numbers. The hexadecimal value shown on the hex display is equivalent to the binary value in the table.
Decimal-Hexadecimal-Binary Conversion
1
2
Dec Hex Bin Dec Hex Bin Dec Hex Bin Dec Hex Bin
0 0 0000 4 4 0100 8 8 1000 12 C 1100
3
1
2
3
0001 5
0010 6
0011 7
5
6
7
0101 9
0110 10
0111 11
9
A
B
1001 13
1010 14
1011 15
D
E
F
1101
1110
1111
How to Install FlipPOST
To install FlipPOST, you must switch power to the computer off, plug it into any ISA,
EISA, or PCI bus slot, and switch power back on. If all the slots are full, you will have to remove a card. We recommend not removing the video card because it is needed to show information on the system display. You can identify an ISA or EISA slot because its edge connector has wider pins than a PCI slot. You should install the card so the component side of the board faces the power supply and the right-hand edge aims to the rear of the computer.
The PCI edge of the card has a key slot that prevents you from installing the card backward.
However, it is possible to install the card backward in an ISA slot. If you install it backward, protection components on FlipPOST prevent it from burning out immediately, but the card will not function, and you should immediately switch power off and install the card facing the opposite direction. Your warranty will be voided if you damage the card by plugging it in backward.
FlipPOST will not show POST codes in systems that does not emit POST codes to port 80 or 680, including the IBM PC, early Hewlett Packard Vectras, and systems with AMI-XT
BIOS, ERSO BIOS, or DTK BIOS.
Operation Overview
To use FlipPOST to troubleshoot dead computers, you can refer to both the on-board digital display and the LEDs (Light Emitting Diodes). The most obvious indication of a problem is that the digital display flickers through a series of codes and then halts with some code showing on the display, or it does not flicker through any codes, but halts showing 00 or FF.
The next most obvious indication is the condition of the LEDs. Another obvious indication is two or more beeps from the system speaker. Most computers beep once to notify the user that POST is complete and it is booting. Multiple beeps normally means a failure has occurred.
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POST Indicates Failures with Beeps and POST Codes
Various BIOSes use beep patterns to indicate failures and test status. In our tables, L S means long and short beep, and H L means high and low pitch. Most BIOSes issue 1 beep to signify POST passed and 2 or more to indicate a failure.
When to Use FlipPOST
Your FlipPOST card is the ideal companion for higher-level system diagnostic test programs. When the system boots but still fails to run properly, diagnostic test software will help you to find the cause by displaying test results on the computer screen. But when the computer fails to boot, you will often be unable to see anything on the screen. This is when you need the FlipPOST Card to find the cause of boot failure.
Verify Voltages are Okay
Verify from the Voltage LEDs that power is available. If it is not, check the power supply.
Observe POST Codes
Observe the POST codes issued by BIOS during testing. On POST cards with a hexadecimal display, note that a B displays as lower case (b) and it resembles a 6 which has the top segment lit, so don't confuse them. The codes will flash on the digital display until the computer fails or boots. If no codes appear, the switches are set wrong, the system board or the POST card is defective, or the system does not issue codes (original PC, DTK BIOS,
Hewlett Packard Vectra BIOS).
Check Failure Indications
If a failure occurs, the digital display will indicate which circuit caused the failure. In the next chapter, refer to the POST codes table corresponding to the BIOS in your system. If you cannot find a table for your BIOS or if the code you receive is not in the table, contact your motherboard manufacturer for help.
If Code Indications are Strange
There are a few indications that can seem strange or seem NOT to indicate what is wrong, but they are still useful. If the POST code display immediately goes to an unlikely value when you switch power on, and it shows no other codes: if FF, most likely the BIOS does not issue POST codes, but it is possible that the CPU is not running at all. Possible causes could be bad power, stuck Reset button, bad or misconfigured CPU, or a defective BIOS ROM chip or keyboard controller. You should remove all add-in cards and all plugin-chips, clean the contacts, reinstall CPU, BIOS, and keyboard controller, and try the POST test again.
Intel CPUs are normally very reliable unless they are running too hot.
Test for Intermittent Power Supply
If your POST card has a reset detector, you can test for an intermittently bad power supply that occasionally resets the computer. To do so turn the card's reset trap on AFTER switching system power on. If the power goes off or reset occurs, the reset LED (on some cards it is the decimal point in the lower digit of the display) will come on and stay on, indicating a bad supply or bad incoming power. In such a case you may need to replace the supply.
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Repair or Replace the Bad Part
Repair or replace the defective parts indicated by the test failure message. If the message is difficult to interpret, call the BIOS developer or your system manufacturer for assistance.
What A POST Card Won't Do
A typical POST card is passive, and it will not:
Actively test the computer (it is a passive device); show POST results on its display better than system BIOS allows; measure signal timing or relationships; find ALL computer problems, especially those that cannot be detected BEFORE the system boots (such as bad sectors on hard drives, software/hardware incompatibilities, and detailed hardware errors that are not detected by the system BIOS' POST.
Faithful Reporting and Limitations
A POST card faithfully reports test results, but much can go wrong that it cannot identify.
If system BIOS (Basic Input Output System - the startup Read-Only Memory chip on the motherboard) does not do a good job in its testing, then its test reporting can be relatively meaningless. BIOSes are notoriously bad at testing hard and floppy drives, and many of them do not give sufficient information on memory errors and other common failures.
Furthermore, if you are not familiar enough with your system's architecture, then even good reporting might not be enough to help you find the problem and fix it..
If Software Won’t Boot or Run
There are only a few reasons why software might not boot or run properly on your computer:
Program
Operator
OS
Drive
Power
Display
Component
Configuration
The software has a compatibility bug or anomaly in it, or disk is defective;
You are not operating the software or your system correctly;
The software is not compatible with your operating system;
The boot drive or its interconnection to the motherboard is defective or the data structure, boot record, or critical file is defective
The Power Supply is defective and supplying low or marginal outputs, the AC power mains voltage is too low, or the power is not applied to the computer, or the computer is switched off.
The system monitor is defective, misadjusted, or turned off
The motherboard or a component on it such as the keyboard controller, memory, video, or CPU is defective
The motherboard or adapter card or other device is misconfigured by virtue of a wrong setting of a switch, jumper, or CMOS setup information.
Possibly the CMOS RAM battery is defective
The following topics discuss these problems and what you can do about them.
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Not the Boot Drive
The drive containing the operating system might NOT be the boot drive, and you will have to reconfigure the system setup program to select the proper boot drive.
Bad CMOS RAM Setup or Battery
Often the BIOS has a SETUP program built-in, and that is used to let you configure system drives BEFORE the operating system loads. There may be some simple error in the setup, in CMOS RAM, or a non-critical device. Invoke SETUP as described in the computer manual (usually by pressing DEL or another key just after you turn power on). Use it to set the drive type, time, date, and so on.
If it seems to forget the setup, you have a defective battery inside the computer, or the
CMOS RAM itself is defective. You can often replace the battery yourself, but if not, it is an easy task for a qualified repair technician. On some systems, the CMOS RAM is also easy to replace, but on others you will be better off replacing the motherboard.
If the system boots from the hard drive instead of the floppy, it could be that the advanced
CMOS setup has the BIOS configured to try the hard drive BEFORE the floppy drive, and you will have to reconfigure it by entering the system’s built-in SETUP program just after resetting the computer or switching power on.
It is also possible that you have the CMOS RAM parameters set up for the wrong type of drive. The boot drive should be A: and the CMOS setting for the first floppy drive should be
1.44M if you are using a 3.5-inch high-density diskette.
Defective Power Supply
The +3, +5, or +12 Volt output of the power supply may be too low or missing. Since +12 is normally the voltage required for floppy drive motors to spin, if it is missing, the motor will not spin and the floppy cannot be read. If you can see the drive spindle, verify that it is turning. If it is, +12V is working. The +3 and +5V output supplies power to the logic circuits in the computer. +3 is available only on ATX-style power supplies. If +5V or +3V is not working, the computer will not run at all. We recommend: check the voltages and replace the power supply if the voltages are not correct.
Defective or Misconnected Cables
You may not have the power cable attached from the power supply to the drive. On 3.5-inch drives, the power jack is usually very weak and difficult to remove. Its connection to the drive’s PC board will break if you wiggle the plug too much while trying to disconnect it.
A major cause of problems is that the drive signal cable is connected wrongly. It MUST be connected so that pin 1 (the side of the connector nearest the black or red strip on the ribbon cable) is attached to pin 1 of the drive’s PC board jack. Normally, pin one of the jack is closest to the power connector; it should be marked on the PC board. Verify proper connection to BOTH the drive and the controller circuit (on the motherboard or an adapter card).
If the connector is on upside down, the drive access light on the front of the drive will come on as soon as you switch power on, and the light will not extinguish.
It is easy to plug the signal cable connector onto the drive with an entire row of pins NOT in the plug. Verify this carefully and make sure all pins are in the plug properly.
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Finally, most floppy drive cables are set up for two drives, A: and B:. Such cables have 3 connectors, one on each end, and one near an end. Some of the wires are twisted intentionally between the connectors to be mated to drives. Drive A: (the boot drive) must be on the END of the cable, not in the middle. If you have them reversed, the wrong drive will be the boot drive. Normally, the boot drive’s light will come on first during the Power-On Self-Test.
Defective, Dirty, or Misaligned Drive
A major problem with floppy drives is that the heads are dirty or misaligned, or the head positioner or electronics are broken or worn out. Sometimes, the drive is positioned wrongly in comparison to other system components.
You should buy head cleaning diskettes for your drives, and clean them regularly. Oxide buildups on the heads makes them read and write erratically. We recommend Marauder brand dry head cleaning diskettes, as they are guaranteed for at least 180 cleanings, whereas most cleaning diskettes are the wet type and last only a few uses.
Many times, the heads in the drive are misaligned so that they do not sit perfectly over the center of the track. In such a case, the drive can read the diskettes that it writes but cannot reliably read disks created on other drives. If you attempt to write on a disk that was originally written by another drive, you can destroy the data or files that are already on that disk, so DON’T.
To remedy floppy drive problems, use the alignment and cleaning disks that are optionally available for FlipPOST. You can clean and align the drive in less than 15 minutes, and you only need a small screwdriver.
If the drive is defective, swap it with another drive and try booting the software again.
Defective Floppy Drive Controller
The floppy controller electronics are usually on an adapter card or on the motherboard. If this circuitry is defective, the drive might not spin or read properly. Try removing and reseating it in its slot connector, or moving it to another slot. If this does not correct the problem, move it to another slot. If it still does not work, you may need to replace it.
Defective Motherboard Buffers or DMA
Circuitry on the motherboard can be defective in such a way that signals cannot get to or from the drive controller. If so, replacing the controller or cables will not help. In such a case, the only remedy is to replace the motherboard.
Incompatibility
It is possible that your software is not compatible with your computer. In such a case you must contact the computer and/or software manufacturer for recommendations as to how to proceed.
Minimum Requirements for Booting
Your system must be working well enough to boot the operating system and let you run programs. If you can boot, but the system does not seem to run right, you might need help configuring the operating system or system hardware, and you should contact a consultant or dealer. If you cannot boot, your system could be so defective that you must use FlipPOST
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to do low-level troubleshooting.
System Beeps
The computer should beep at least once (but not more than twice) and load the operating system from drive A: or C: if it is working all right. If it beeps several times or not at all, you should suspect a defective motherboard, power supply, video adapter, keyboard, or drive.
If it beeps inconsistently, suspect the motherboard or power supply.
Display Problems
If the computer seems to run but nothing appears on the display, suspect the video system.
Make sure the computer and monitor are interconnected and plugged in to a power source.
Then, make sure the monitor is adjusted properly for brightness and contrast. On some systems you can do this by centering the controls. If there are two monitors on the system, expect to see results on the monochrome display.
POST Messages
As the computer runs its Power-On Self-Test (POST), it normally displays the area of memory it is testing (except the original IBM PC and some other computers which display nothing). If it encounters an error during POST, it may try to display an error message.
Usually the message is descriptive, but the IBM PC, XT, AT and some clones display only a number. The technical documentation on your computer should describe what the error messages mean. If you don't get messages, use the FlipPOST card to diagnose the problem.
Drives are not tested comprehensively during system POST. For example, lack of a drive failure message does not necessarily mean the drive is okay.
Totally Dead - POST Card Troubleshooting
It is possible that the system seems totally dead and will not show anything on the display.
In such a case, you need to troubleshoot the system with the Power-On Self-Test (POST) card. Sometimes a fatal error keeps the system from booting, but it still runs its POST. A
POST card shows POST codes to indicate the progress of the self test. If POST halts the system on a fatal error, you can look up the code stuck on the card’s display and know what caused the failure. PC-Diag's companion diagnostic software contains a database of POST codes for various systems. The next chapter of this manual also contains POST code listings
To use the codes, following the foregoing procedures and look up the failing code. The description of the failing test will normally indicate what to repair. For example if the memory test fails, you should replace the memory module(s), and if that does not repair the problem, replace the motherboard.
If All Else Fails
If, in spite of performing all these checks and remedial actions, you cannot get your computer to function product still won’t function, call our technical support department for suggestions.
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The Setup Program Built Into BIOS
The Setup Program built into BIOS allows you to change the configuration of the computer, and sometimes that will make it possible to boot and run the computer that otherwise would not boot properly. Example uses are setting up drive configuration and boot password. You press a key at boot time to enter the Setup Program, as follows:
Kestrokes to Enter Setup
BIOS Prompt? Keystroke
AMI Yes Del or Esc
Award Yes
MR No
Del or Ctl-Alt-Esc
Esc or Ctl-Alt-Esc
Quadtel Yes
Compaq No
AST No
Phoenix No
HP No
F2
F10
Ctl-Alt-Esc
Ctl-Alt-S
F2
Changing the BIOS / Boot Password
If your BIOS has a password set and you do not know what it is, you will be unable to boot the system or to enter Setup to make changes. Some BIOSes provide a special password that removes the old password and allows you to enter BIOS setup. Try these:
1. The first lower case letter in each word of the BIOS maker's name
2. New Award BIOS - Award,cBBB,Syxz
3. Old Award BIOS - h996 and wantgirl
4. AMI - AM1
You may also boot from floppy, run the DEBUG program, and enter and run a program to reset the password for AMI or Award BIOS. Before doing this be sure you have a boot floppy available that can restore CMOS settings if one is required. Program lines are as follows:
DEBUG Commands to Clear Password
Award AMI
o 70 34 o 70 16 o 71 34 o 71 16 q q o 70 11 o 70 10 o 70 ff o 70 0 q q
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Another way to clear passwords is to disharge the CMOS RAM. The values in the RAM are kept alive by a battery. There is normally a switch or jumper to disconnect the battery.
The CMOS will still retain a charge, possibly for a day or more. To discharge it quickly, set a switch or short together the battery jumper pins that feed CMOS. Motherboards are different in the way they enable a discharge, so consult the motherboard documentation.
Sometimes BIOS that is in Flash ROM can be destroyed or infected by a virus. The only way to repair this is to replace the BIOS ROM with another from the motherboard manufacturer, or reflash the BIOS program into the ROM. Most BIOS and motherboard makers have a downloadable re-flash utility that will boot from a floppy. Contact the manufacturer's web site or tech support team for procedural advice.
Software to Test the POST Card Display
Not only is PC-Diag Pro Diagnostic Software the perfect companion to the FlipPOST Card, it also contains a utility to test the display functions of any POST Card.
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3 TESTING STRATEGY
How to Think Through a Problem
INTRODUCTION
This chapter presents a testing strategy to use when you suspect problems with your computer. When you have finished reading it you should be able to think through the approach to troubleshooting and start an actual troubleshooting process, including doing basic checks of the system. This chapter is intended for novice or junior troubleshooters, but it is a good refresher for accomplished technicians. Be sure to refer to chapters that follow this one for much more detail.
FORMULATE A STRATEGY
Before starting to troubleshoot your computer, you should plan a diagnostic strategy. A good strategy starts with your knowledge that something is wrong. It guides you in testing, then observing symptoms till you find the failing part. While there are many different kinds of PCs among the millions in existence, there are also many similarities between. Almost all have a separate power supply, a motherboard with expansion slots, and an IBM-compatible internal architecture. This fact allows you to make a generalized approach to the troubleshooting process, as shown in the Test Strategy table in Chapter 7. It will then be up to you to interpolate the steps specific to your computer.
TYPES OF TROUBLESHOOTING
There are generally three types of troubleshooting activities:
End User
As an end users you determine what is generally wrong to report it accurately to a service technician. Ideally, you can remedy the problem yourself without calling the technician.
The preceding table should have cleared up typical problems. FlipPOST is good to use if the system does not boot or display, and any commercial diagnostic software can work on systems that do boot and display.
Service
As a service technician, you determine what Field-Replaceable Unit (FRU) is bad so you can swap it for a good unit and make the system operational again, usually in a hurry. Often, you can do this at the end user's site, but sometimes you will have to take it to the repair shop. Again, FlipPOST and diagnostics will help find the bad FRU.
Repair
As a repair technician, you find the faulty component in the FRU and repair or replace it with a good component. This usually takes place in a repair shop. Sometimes the problem is easy to repair: all you have to do is unplug a chip and replace it, then retest with FlipPOST or diagnostic software. Sometimes it is much more difficult, requiring an oscilloscope or other test equipment, detailed knowledge of the schematic diagrams of the circuitry in the
FRU, and soldering tools.
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The Troubleshooting Process
Let's overview the thought process behind finding out what is wrong. By reviewing this process, you can minimize both mistakes and troubleshooting time.
State Symptoms Precisely
The process starts with the fact that you have noticed, or suspect, that something is wrong with the way your computer is operating. The symptom could be as severe as "nothing happens" when you switch power on. It could be something simpler, such as not being able to load a program from a floppy diskette. It is important to be able to state exactly and precisely what the symptoms of the problem are.
Is Something Wrong?
Now, make sure that the symptoms are the symptoms of a real problem. In other words, make sure you know what should be happening, so you will know that a problem actually exists because that didn't happen. To be sure, read the documentation. There could be no problem at all, but you are expecting something different from the ideal.
What Happened Just Before?
Frequently, a problem occurs immediately after some action you or someone else took that set up conditions to make the problem occur. When noting symptoms, also note what happened immediately before the problem occurred. Did you move or change something, or do something unusual? Did you try to use a feature you had not tried before? If so, that might be related to the cause of the problem.
Preliminary Checks
Now that you know the symptoms, you need to check those very first things that must be in proper order before you can expect the computer to run right. For example, if "nothing happens" when you switch power on, you should check that the computer is plugged in to a wall outlet, and that power is available at the wall outlet. Or, if a floppy program won't load, check that the floppy diskette is inserted in the drive right-side up, that the diskette density matches the drive (you can't read a high-density floppy in a low-density drive), and that the drive door is closed properly.
Assume Nothing
It is important that you make no assumptions, and that you trust only what you yourself have observed. If you are going to assume anything, assume that the system is not configured properly, and / or that the operator has made an error. Be prepared to investigate everything, including configuration and operator error, incorrect documentation, and defective equipment.
Compare: What Should / What Did
Always ask the questions "What does the documentation say should be done?", and "What was actually done?". Then investigate the answers to those two questions and compare the
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results. If they are different, and they frequently are, you have the basis of the solution to the problem: do it the way the documentation says to do it. Only after you have done this and failed to get good results should you assume that the documentation is wrong, or that the computer is defective.
Will the Computer Run?
If the answer to this question is yes, then prepare to run diagnostic test software. Once you have turned on the computer and DOS has booted, all you will need to do is insert the test software floppy in a drive and enter the DOS command to execute the tests. Then, use the program to test the major functions of the computer, as described in the manual. If the software detects an error and you cannot remedy it quickly yourself, it is time to call a technician or send the computer in for repair.
If the Computer Won't Boot
In this case, it is obvious that you cannot run diagnostic software. Therefore, you must use a POST card to help you find out what is wrong. In general, the process will be to switch computer power off, remove the computer cover, set up the POST card for your computer type, and install it in an available card slot. Then switch on power and observe indications on the POST card. Look up the symptoms in the manual, and take the indicated action. You may be able to repair the problem very quickly, or you may need to call a technician.
Practical Steps to Take
There are some fundamental things you can and should do to minimize system downtime:
Keep it Clean
Sometimes a cleaning alone will cure problems. Excessive dirt and dust buildup causes electronic circuits to overheat and fail prematurely. With power off to the system, clean it thoroughly inside and out. Being careful not to dislodge components, vacuum the keyboard, power supply fan, power supply intakes, the air intakes on the case, and the motherboard area. Use a stiff round paint brush to brush off all exposed components, and unplug the adapter cards if necessary. Then vacuum again. Use dry compressed air to blow out all debris and dust. Pick up the system unit and turn it upside down and shake it gently to cause any loose items to fall out. Watch out for items such as screws, solder splashes, or components. As long as you wait till they are dry, it is usually okay to wash circuit boards (not disk drives!) with soapy water and rinse them if they are exceptionally grimy. Circuit board makers usually do this in the manufacturing process after soldering components to the board. Get a floppy drive cleaning diskette (contact PC-Diag, Inc. for a recommendation), and clean your drive heads weekly.
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Inspect for Damage
Look carefully through the entire system unit for any evidence of damage and correct it.
Check all cables for evidence of abrasion and exposed wires, or melted insulation, and replace or repair them. Sniff inside to detect olfactory evidence of burnt circuitry, and look for burnt traces, splattering of components that may have exploded, or discolored surfaces. The burning can be caused by shorts resulting from defective components or pieces of conductive material (such as screws, solder splashes, or open wiring) touching exposed electronic surfaces.
Reseat Jacks and Plugs
Vibration, expansion and contraction of connections because of temperature changes, jostling, and normal use can cause adapter cards, components, and cables to work loose and precipitate system failures. Periodically, open the system and press down firmly on all socketed components. Remove adapter cards and clean their edge connectors with a pencil eraser to remove any evidence of oxidation (usually not necessary on gold-plated contacts).
Firmly seat them into their sockets, and screw them in place. Firmly mate all cables to their connectors and screw them in place if screws are provided. Tighten screws holding the power supply and disk drives in place.
Check Configuration
Also make sure no one changed the system's configuration jumpers or switches, or (in AT compatibles) the system CMOS RAM setup. For example, some modern systems allow you to set the system bus clock at such a high speed that ordinary video adapters and disk controllers will not run. Be sure to set the speed at a normal AT level if it was changed to a faster level.
After you have done these things, rerun the test. If it still fails, continue troubleshooting.
Consult a Technician
Before replacing any item, be sure to consult a qualified repair technician or dealer to avoid unnecessary expense replacing or repairing the wrong items. You normally have the option of replacing the defective part or having it repaired. If the bad part is an integrated circuit chip or other electronic component on a circuit board, the part must be replaced. If it is a circuit board such as the motherboard or an add-in card, a technician can repair it by removing and replacing the defective component on it. Often, this will require the use of soldering tools, but sometimes it is as simple as unplugging a chip from a socket and plugging a new one in its place. Some add-in cards are so inexpensive that it is cheaper to throw a defective one away and replace it with a new one.
Selectively Swap / Replace
Remember that an adapter card could be defective, causing it to seem as if the motherboard is defective. Try booting the system without the cards installed, and one at a time install them and note results. If it runs better with the card out, the card may be defective.
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Diagnostic Test Procedure
When you have to troubleshoot your computer, you should follow a procedure similar to that in the following list of symptoms and corresponding actions. to get the fastest results.
S
Y S T E M I S T O T A L L Y D E A D A N D F A N I S O F F
The power is off or disconnected. Plug in the power cord, turn on the front panel keylock, and switch power on. Watch for the power light to come on. If the fan is still off, replace the power supply.
P
O W E R A N D F A N A R E O N B U T N O T H I N G E L S E H A P P E N S
The incoming power to the computer is extremely low, or the power supply is disconnected from motherboard, or the motherboard or some adapter card is shorting power to ground.
Use a meter to verify incoming AC power is at least 95% of rated voltage. Use FlipPOST to verify DC power output of supply is at least 95%. Some systems may require 98%. If the keyboard power LED is on, then some +5 voltage is present from the supply, but it may not be high enough.
F
A N A U D I B L Y C H A N G E S P I T C H
;
C H I R P I N G S O U N D C O M I N G
F R O M S U P P L Y
.
The power supply may have a variable speed fan to optimize cooling while reducing noise, so the change in pitch may not be of concern. However, the incoming AC power may be varying, probably because of excessive load on the power generating facility. If so, you should consider outfitting your computer with a brown-out proof or uninterrupted power supply. A cheap supply can allow component damage or allow data faults to occur without your knowing it. Replace a chirping supply - it is defective.
P
O W E R A N D F A N A R E O N S T E A D I L Y B U T N O T H I N G E L S E
H A P P E N S
Open the computer. Check for evidence of electrical shorts (burning smell or burn marks) on the motherboard and adapter cards; repair or replace if you find it. Verify power supply connectors are plugged onto the correct motherboard jacks. Install FlipPOST and check the power LEDs.
F
L I P
P O S T
P O W E R
L E D (
S
)
O F F
,
V E R Y D I M
,
O R F L A S H I N G
The power supply is bad or power signal connections between the supply and the expansion slot are bad. Switch power off and move FlipPOST to another slot. If the symptom persists, replace the power supply. If not, repair the bad power lines on the motherboard, or replace the motherboard. A FlipPOST power LED could be burned out, so check the power supply voltages with a meter.
P
O W E R
L E D
S O N
,
B U T N O
B I O S
B E E P S
,
N O
P O S T
C O D E S
,
N O D I S P L A Y
Use a voltmeter to select each voltage. If the voltage is below 95% of its rated value, the power supply output is bad, or there is a bad connection between the supply and the slot.
Check connections and replace the supply.
P
O W E R
L E D
S A N D
P
W R
O K L E D
A R E O N
;
S T I L L N O
P O S T
C O D E S
/
B E E P S
Look at FlipPOST's BIOS, OSC and CLK LEDs. If LEDs are on, the corresponding signal is toggling (though perhaps not at the correct rate), indicating major activity is occurring.
BIOS
B E E P S M O R E T H A N O N C E B U T N O
POST
C O D E S A R E
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D I S P L A Y E D
BIOS may not be able to display POST codes, but POST is detecting an error. Refer to BIOS maker's data on the meanings of beep patterns. Contact PC-Diag, Inc. if you think the BIOS doesn't issue the POST codes.
P O S T
C O D E S T A Y S B L A N K W H E N P O W E R I S S W I T C H E D O N
This is the power-up state of the hex display. If the display stays blank, then no POST codes are reaching FlipPOST. This could be because FlipPOST is defective, motherboard circuits are defective, or the BIOS is not issuing POST codes. Be sure the card is plugged into a slot correctly (try switching slots). Then if the symptom persists, look at the CLK (on),
OSC (on), and RESET (off) LEDs. If they are okay, suspect the CPU is not fetching instructions because a major control signal or address or data buffer in the CPU-to-BIOS path is bad, or the system is being held reset by a bad clock circuit or power supply. Reseat all chips, and look for bent, broken, shorted, or open component leads.
BIOS
I S NOT ISSUING
POST
CODES
The BIOS ROM may be defective, or may need to be reseated in its socket. Also, the BIOS might be a type that DOES NOT issue POST codes: the original IBM PC, certain early clones of the PC BIOS, AMI XT BIOS, early HP Vectra BIOS (was derived from Phoenix, but codes were removed and the display was used exclusively), DTK, and ERSO BIOS. In this case, replace the BIOS with an upgrade from one of the major BIOS makers.
POST
C O D E S T I C K S A T S O M E V A L U E W H E N P O W E R I S
S W I T C H E D O N
This means several codes do not flicker across the hex display, but some code sticks there.
The CPU is fetching instructions, but a spurious code is sent to the display. The indication is: the CPU is fetching or executing bogus instructions. Maybe the BIOS ROM or a data buffer between the CPU and BIOS ROM is bad.
P O S T
C O D E D I S P L A Y C H A N G E S
,
T H E N S T O P S
,
A N D
S Y S T E M H A N G S U P
One or more major system cards or motherboard circuits is dead. Use the following steps to find the problem:
1. Look at the BIOS ROM chip label for the BIOS manufacturer name. If you have ever seen the boot message on the screen, that will have also named the BIOS manufacturer. In AT compatibles, do not mistake the keyboard controller for the BIOS chips.
2. Now, look up the POST code in the POST Codes chapter. Be sure to read the information in the beginning of that chapter first, so you will know what the codes mean.
3. Assume that all of the POST test and initialization functions worked, up to the one which failed. That means circuitry required by those functions is at least partially good. Refer to your knowledge of the system configuration and the schematic diagrams as necessary to identify the major failing subsystem item.
4. Troubleshoot based on what the codes indicate: a. Switch power off b. Remove or swap the indicated item c. Switch power on d. Watch POST codes for change in symptoms
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5. Items to remove are peripheral controllers (serial, parallel, disk, video) and adapter cards.
Items to swap with known-good items or others in the system are: the CPU, math coprocessor, memory chips or modules, socketed motherboard chipset components (such as bus controller or address/data bus buffers), clock chip, or crystal oscillator. Finally, swap the motherboard. The CPU seldom fails unless it is run beyond rated clock speed or at a temperature that is too high.
N
O C O N S O L E D I S P L A Y
Video adapter or monitor has a problem. Correct the installation, setup and connections of video adapter, system, and monitor. Check the monitor function and adjustment of brightness and contrast.
B I O S
B E E P S M O R E T H A N O N C E
;
M A Y A L S O G E T C O N S O L E
D I S P L A Y
Troubleshoot circuit based on nature of beeps or display. If disk problem, verify installation, configuration, interconnection, and CMOS RAM setup of disk drives and controller. Verify boot disk is properly low-level formatted, partitioned, high-level (operating system) formatted, and loaded with a valid operating system.
S
YSTEM STARTS
BASIC
OR GIVES
INT 18
ERROR
Drives are not recognized at all. IBM bios defaults to ROM BASIC in the PC, XT, and AT under this condition. Since BASIC is invoked by Int 18, and INT 18 error means the same thing in non-IBM BIOS. The drive controller is dead, not present, or not connected.
S
Y S T E M S E E M S T O P A S S
POST
B U T W O N
'
T B O O T
;
D R I V E
L I G H T M I G H T C O M E O N A N D S T A Y O N
.
You have a defective or incorrectly configured disk subsystem. Suspect the boot disk (must have an operating system on it and be of correct density for the drive it is in), missing diskette, incorrect drive type in CMOS RAM (run the Setup program built into BIOS or on a separate disk), or a different CMOS RAM hard drive type from the one that was set when the hard drive was formatted (you need to set the same type or reformat the drive). Possibly, you have not plugged power into the drive, the control cable is missing or damaged or connected wrongly (upside down, offset by one or more pins, bent pin, wrong type of cable). Perhaps the controller and the drive are not matched properly.
O
N E B E E P
,
D I S P L A Y O K
,
S Y S T E M B O O T S
,
D O E S N
'
T S E E M
R I G H T
Run comprehensive system, hard drive, and floppy drive diagnostic and calibration software as necessary. Contact PC-Diag, Inc. for information on products available to help with problems.
FAST TROUBLESHOOTING
To troubleshoot as fast as you can, do the following. If the computer seems dead (and you
KNOW that power is properly applied and switched on) or it keeps restarting by itself, switch power off, remove the cover, install FlipPOST in an empty slot, switch power on, and look at the lights.
You will see in an instant enough information to give you a good idea of the status of the system.
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Hex Display Showing Numbers
If the hex display is showing a series of numbers flashing by, you know the CPU is able to fetch and execute instructions from system BIOS, and it can send POST codes to the
FlipPOST display. Typically this means the clock, oscillator, CPU, BIOS ROM, interface circuits, and bus controller are functioning reasonably well. You might have a problem with
RAM, the keyboard interface, DMA or Interrupt controllers, the timer, refresh logic, memory controller, video, or other peripheral controller, but at least the system is not totally brain dead.
Hex Display Stops Sequencing
If the display stops sequencing and one code sticks on it, look up the meaning of the code in the POST code tables. Often the table will point precisely to the failing component, but many times you will have to troubleshoot further with other techniques. If POST indicates a memory failure, the problem might be refresh timing or a memory controller, and the memory itself might be okay.
POST Finishes, but No Boot
If the system test continues all the way through POST, many times you will see a 00 or FF on the hex display (depending on BIOS), though sometimes another number will appear. In any case, the system might then try to boot (load the operating system from disk. If it does this, but still won't boot, then you have a problem with the boot drive configuration or initialization, a bad drive controller, or bad drive controller interface circuitry on the motherboard. See the POST Codes chapter for more information.
Hex Display Blank
If the POST display is blank after you turn power on, and you know FlipPOST is configured right and it is not defective (see test procedure later in this chapter), then the motherboard is what one might call "brain dead". It is so defective that it cannot fetch instructions, or if it can, it is not able to send codes to the POST port. It is now that you should look at the
Voltage and Probe LEDs.
Check the Voltage LEDs
All voltage LEDs should be lit according the table in the Operation chapter. If the LEDs do not light properly, you have a defective power supply, defective power signals coming to the
POST card, or a defective adapter card, drive, or other circuit that is loading the supply so badly that it has shut itself down. Try swapping the supply.
Verify RESET Is Okay
Watch the Reset indicator as you turn power on. It should come on for half a second (as power rises to its proper values), and then go off. If it does not come on at all, or if it stays on, you have a defective supply or defective motherboard reset circuit. To verify which is bad, attach the logic probe and probe the Power Good signal (the rear-most wire in the power-supply connector, where it attaches to the motherboard, is usually white or orange).
The Power Good signal should be high (FlipPOST HI (red) LED on). If not, the supply is defective.
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OSC
The OSC signal is an analog (not TTL) signal that feeds the system timer and provides synchronization for video adapters. If the system timer does not work, then there will be no memory refresh, and no timer interrupt to the CPU.
CLK
The CLK signal is the actual clock that synchronizes data transfers throughout the system, and without it the system will not run. This clock may be separate from the clock that actually drives the CPU to make it fetch and execute instructions, but if so, the two clocks usually are derived from the same oscillator circuit.
Live Systems Need a POST Card
FlipPOST can help you identify system problems even when the computer is not dead. For example, if serial communications don't work, use FlipPOST to verify +12V and -12V are working okay, as these are needed for the serial ports to communicate with outside devices such as printers and modems. Also, the reset detector can tell you if the power supply is going bad and causing occasional system resets.
Repair or Replace?
The main circuit board inside the computer, variously called the "system board", "planar board", or most commonly, "motherboard", is normally repairable and always replaceable.
The same is true of adapter cards in the computer. For most systems it is far more economical to replace a circuit board than to repair it. Unless the computer is under warranty or you have an on-site maintenance agreement with a repair company, it will cost you at least two hours of labor charges plus repair parts (and delay time) to repair a defective motherboard.
A new motherboard does not include memory chips or a CPU that are extra items. New motherboards often require new memory and CPU which are not compatible with the old board. So you will have to replace those too. Nevertheless, once costly circuit boards and memories are now commodities. It is usually more sensible to replace a defective motherboard or adapter than to have it repaired.
If you intend to replace an ISA motherboard with a PCI motherboard, you will need to make sure the case and power supply fit the new motherboard. Modern motherboards are in an
ATX form factor, and use ATX power supplies. You will need to replace any adapter cards that don't fit the available slots on the new motherboard.
It is easy to replace a motherboard, and you do not need to be a technician to do it. However, you must have adequate documentation to avoid costly mistakes and possible damage.
When you buy a motherboard, you frequently do not receive adequate documentation or additional suitable screws and mounting hardware. That is why it may be best to have your dealer or a qualified technician perform the replacement for you. The cost will normally be less than $100 for the dealer's help.
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Okay to Replace the BIOS?
If the BIOS on the computer you are testing cannot issue POST codes, or if you do not know what the codes mean, use an upgrade BIOS that does issue POST codes. On most motherboards the BIOS ROM chips are plugged into sockets, and you may easily remove them and replace them with equivalent BIOS ROMs. Modern motherboards come with BIOS in
FlashROM, and you might be able to purchase a different BIOS to load into the FlashROM chip.
You should be aware that your BIOS may do special things to initialize the circuits on your motherboard. In such a case a generic upgrade BIOS or POST ROM may not work because it is intended for a true IBM XT or AT, and not a special motherboard chipset.
Upgrade BIOS
Upgrade BIOSes for various systems are available from the major BIOS makers or their distributors: AMI, Award, and Phoenix. These are usually rather expensive, costing in the range of $35 to $75.
A less expensive source is the manufacturer of your computer. Computer manufacturers license the BIOS from the BIOS developers, and usually pay between one and five dollars apiece for them. Since various customers request different name-brand BIOSes to be in those computers, the manufacturers often have them on hand and can supply them at a more reasonable price than distributors will.
Be sure to enquire of your computer manufacturer whether the BIOS has been specially adapted for a chipset, and notify the alternate BIOS supplier of this fact before obtaining the alternate BIOS. Even if the replacement BIOS does not initialize the system ideally, it still may work well enough to test the motherboard and identify major failures.
Be Careful When Replacing ROMs
If you do decide to replace the BIOS, be sure to look at the identifying numbers on top of the
BIOS ROM chip(s) to be replaced, and order the same type from your supplier. Often, the numbers are hidden beneath a label or opaque sticker. If you do not check the numbers, you can have a problem with the new BIOS.
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4 BIOS BEEPS AND POST CODES
Various BIOSes use beep patterns to indicate failures and test status. In our tables, L S means long and short beep, and H L means high and low pitch. Most BIOSes issue 1 beep to signify POST passed and 2 or more to indicate a failure. Otherwise, POST codes are hexadecimal values with each digit in the range:
0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E, F.
We have not included all POST code tables for all BIOSes. Any BIOS prior to 1990 is omitted. If you do not find the codes you are looking for, it will be because the BIOS maker has not supplied that code to us, or the motherboard maker has modified the original code list. We recommend doing a web search, starting with http://bioscentral.com.
AMI (American Megatrends Inc)
AMI's BIOS is one of the most popular, but the company's POST code descriptions are often inadequate. Codes are sent to port 80. If a system is hung up because of an incorrect
CMOS RAM setup, and you cannot get the Setup program built into AMI's BIOS to run, try holding the INS key down after switching power on.
AMI Beeps
AMI BIOS emits beep patterns to indicate POST failures, but other POST codes can be more indicative of failures. The following table shows beep meanings. The patterns are normally preceded by two beeps to indicate there is an error.
AMI BIOS POST Beeps
6
7
4
5
2
3
BEEPS MEANING
1 DRAM refresh circuit failure, fatal
Parity error in base 64K, fatal
Base 64K or CMOS RAM failure, fatal
Base 64K or System timer failure, fatal
Processor failure, fatal
Fatal keyboard ctrlr/ gate A20 error, won't enter protected mode
Virtual mode CPU exception error, fatal
8
9
10
11
Bad display memory, or bad/missing video card, nonfatal
ROM BIOS checksum failure, fatal
CMOS RAM shutdown register failure, fatal
Cache Error / bad external cache (cache not enabled), fatal
1L 3S Conventional / extended memory test failure, nonfatal
1L 8S Display and vertical/horizontal retrace tests failed, nonfatal
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AMI Hi-Flex BIOS and WinBIOS
Hi-Flex was released 2 February 1991 and WinBIOS 15 December 1993 for AT and EISA systems. While the codes for these are similar, they are significantly different from earlier releases. The BIOSes are well documented in AMI's tech reference manual. Tests occur in numeric order, except for codes F0 and higher..
AMI HI-FLEX & WINBIOS POST Codes
HIFLEX WINBIOS PORT 80 MEANING
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
These codes are displayed BEFORE BIOS is decompressed into Shadow RAM.
C2
C5
C6
C7
C8
CA
CB
CD
CE
CF
D1
D2
D3
D4
D5
DD
Disable NMI; Start Power-On delay
Disable any cache and enable ROM
Calculate ROM BIOS checksum
Read/Write test the CMOS RAM shutdown register
Calculate CMOS RAM checksum and write CMOS diagnostic byte
Initialize Date and Time in CMOS RAM status register
Do initializations before issuing keyboard controller BAT command.
Issue Basic Assurance Test command to keyboard controller and verify the result is correct.
Do initializations following the keyboard controller BAT command
Write the command byte to the keyboard controller
Check if user pressed INS key during power-on
Disable DMA and Interrupt controllers
Disable video controller, initialize port B. Perform chipset initialization and automatic memory detect. Failure here indicates bad or missing memory or bad memory controller in chipset.
Decompress the BIOS runtime code into shadow RAM
Runtime code is decompressed successfully.
Transfer control to the decompressed BIOS code that is now in shadow
RAM, starting at address F000:FFF0
02
03
04
05
06
07
These codes are displayed AFTER BIOS is decompressed into RAM. Shadow RAM must be enabled for decompression to occur. If an error keeps it from being enabled, POST will halt here.
01 01
02
03
05
06
0C
Test CPU registers and disable NMI. The test verifies all registers can write/read 0555, 0AAA, 0CCC, and 0F0F. 5 beeps if fail.
Perform power-on delay
Perform initialization required before keyboard Basic Assurance Test
Read keyboard SYS bit to check for soft reset or power on reset
Enable BIOS ROM; disable shadow RAM and cache memory if any
Calculate ROM BIOS checksum (32K at F800:0); 9 beeps if fail;
When keyboard controller input buffer is free, issue BAT command to keyboard controller
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22
23
24
25
1B
--
20
21
17
18
19
1A
--
14
15
16
11
12
13
26
27
F0
F1
F2
0E
0F
10
--
09
0A
0B
0C
0D
22
23
24
25
--
1E
20
21
17
18
19
1A
14
15
15
16
12
12
13
26
27
F0
F1
F2
08
09
0A
11
0F
--
10
--
07
08 0D Verify result of BAT command to keyboard controller is 55; 6 beeps if fail.
Stop here if disk controller cable plugged on backward or other short on bus.
Write the command byte code to the keyboard controller
Write the command byte data to the keyboard controller
Issue pin 23-24 block/unblock command to keyboard controller
Issue NOP command to keyboard controller
Test CMOS RAM shutdown register 0F can write/read 55 and AA; may fail if CMOS RAM battery is bad.
Calculate CMOS RAM checksum and update DIAG byte
If "INITIALIZE CMOS IN EVERY BOOT" is enabled, init CMOS RAM
Initialize CMOS RAM status register for time and date
Check whether user pressed INS key during power-on (to reset CMOS to
BIOS defaults).
Disable all 8237 DMA and 8259 Interrupt controllers
Disable video display and initialize port B
Initialize chipset; perform automatic memory detect (if this fails, a memory chip or module may be bad or missing)
Uncompress POST software if the BIOS is compressed.
Test 8254 timer channel 2, first half
Test 8254 timer channel 2, second half
Test 8254 timer channel 1; 4 beeps if fail
Test 8254 timer channel 0
Start memory refresh
Test memory refresh toggle; 1 beep if timer ch 0 or 1 fails
Test memory refresh 15 microsecond on/off time (30us)
Test 64K base memory seqential/random read/write; 3 beeps if fail
Verify Flembok algorithm still intact after reset if no battery power
Test memory address lines; 3 beeps if fail
Test memory parity toggle
Test 64K base memory sequential data read/write; 3 beeps if fail
Setup BIOS stack in RAM and perform other initialization.
Initialize interrupt vectors in lower 1K memory
Read 8042 keyboard controller for turbo switch setting if any clear password if POST diag switch is on
Initialize global RAM data area for turbo switch
Perform other initializations
EISA - Initialize EISA slots
EISA - Set up extended NMI test configuration
EISA - test extended NMI
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49
4A
4B
4C
4D
4E
45
46
47
48
41
42
43
44
36
37
38
F3
32
33
34
35
39
3A
3B
40
49
--
4B
4C
4D
4E
45
46
47
48
--
42
43
44
36
37
38
F3
32
33
34
35
39
--
3B
40
2D
2E
2F
30
31
28
29
2A
2B
2C
28
29
2A
2B
2C
2D
2E
2F
30
31
Issue BIOS setmode command to enable monochrome video
Issue BIOS setmode command to enable color video
Toggle parity before video adapter option ROM test
Initialize circuits
Look for and pass control to video adapter option ROM (if this fails, the video adapter or motherboard is bad)
Do more video initialization; determine whether EGA/VGA installed
EGA/VGA not installed, so prepare to test display memory
Write/read test primary display adapter memory
Test for primary display adapter video retrace
Display memory or video retrace failed (video adapter bad or missing - not a fatal error); sound 8 beeps; Write/read test secondary video adapter memory
Test secondary video adapter retrace
Verify display type switch setting matches actual video card
Set video display mode
Test BIOS ROM data area
Set cursor for power-on identification message
Display power-on identification message
Read the new cursor position
EISA - Display any EISA slot initialization errors
Display the reference text string or 'Hit <Del>' message
Display the "Hit <ESC>" message
Prepare to test extended memory in protected mode
Prepare virtual mode descriptor tables. Verify test setup from display memory (if it fails, video card may be bad or missing)
Prepare virtual mode descriptor tables
Enter virtual mode for memory test
Enable interrupts for diagnostics mode if diagnostic switch is on
Initialize data to check memory wrap around at 0:0
Check memory wrap around at 0:0; find total system memory size
Write test patterns to test extended memory; 3 or 7 beeps if fail
Write test patterns to test base 640K memory; 3 beeps if fail
Find amount of memory below 1M boundary
Find amount of memory above 1M boundary
Check ROM BIOS data area
Check for <Del> and clear memory below 1M
IF SOFT RESET: clear memory above 1M boundary
IF SOFT RESET: save the memory size
IF POWER-ON RESET: display the first 64K memory test
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81
82
83
84
85
86
87
88
89
8A
8B
8C
8D
4F
50
63
64
65
66
59
60
61
62
67
F4
80
55
56
57
58
51
52
53
54
81
82
83
84
85
86
87
88
89
8A
8B
8C
8E
4F
50
--
--
65
66
59
--
60
62
67
F4
80
54
--
--
58
51
52
53
--
Perform sequential and random memory test below 1M; update size on the display dynamically as test runs
Adjust memory size for relocation / shadow RAM as prescribed by CMOS parameters
Test memory above 1M
Save CPU registers and memory size in prep for reset to real mode
Shutdown system (reset) and return back to real mode
Restore registers saved prior to shutdown
Disable the address line A20 gate
Check BIOS RAM data area, first half
Check BIOS RAM data area, second half
Clear "Hit <Del" message; display "WAIT..." message
Test DMA page registers
Verify from display memory
Test DMA controller #1 base registers
Test DMA controller #2 base registers
Check BIOS RAM data area, first half
Check BIOS RAM data area, second half
Initialize 8237 DMA controllers 1 and 2
Initialize 8259 Interrupt controller
Test keyboard
EISA - enable the extended NMI
Clear keyboard output buffer, check for stuck key, issue keyboard reset command
Keyboard error or stuck key found; issue keyboard controller interface test command
Write keyboard command byte and initialize circular buffer
Check for lock key
Check CMOS RAM info for memory size mismatch
Display soft errors; check CMOS setup for password or bypass setup
Additional initialization prior to entering setup program
Uncompress compressed Setup code as needed, and enter CMOS RAM setup program, then clear screen on exit
Additional initialization after finishing setup
Display power-on identification message
Display "WAIT..." message. (HiFlex-check mouse and initialize)
Copy main and video BIOS to shadow RAM in accordance with CMOS
RAM parameters
Program system setup options per CMOS RAM parameters
Reset hard disk and floppy disk
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F5
8E
8F
90
91
8D
--
8F
90
91
EISA/WINBIOS - Display "Wait" message. Set interrupt controller for PS2 mouse edge/level sensitivity; check & initialize mouse.
Check presence of floppy drives
Initialize floppy interface
Check presence of hard disk
Initialize hard disk interface (if this fails, the hard drive cable may be loose or disconnected)
Check BIOS RAM data area, first half 92
93
94
--
--
94
Check BIOS RAM data area, second half
Test base and extended memory size; adjust size to compensate for added
95
96
97
98
99
9A
9B
9C
9D
9E
9F
A0
A1
A2
A3
A4
A5
A6
A7
A8
A9
AA
--
96
97
98
99
9A
9B
9C
9D
9E
9F
A0
A1
A2
A3
A4
A5
A6
A7
A8
A9
AA
B0
B1 mouse, hard disk type 47 support
Verify from display memory
Do pre-ROM-scan initializations
Look for and pass control to adapter option ROMs at C8000-ED000
Do post-ROM-scan initializations
Set up BIOS RAM data area for timer and printer base address
Set up BIOS RAM data area for serial port base address
Do pre-mathchip test initializations
Initialize the 80x87 math coprocessor circuit
Do post-mathchip test initializations
Check extended keyboard, num-lock and keyboard ID settings
Issue keyboard ID and num-lock setup command
Reset keyboard ID flag
Test cache memory
Display messages for any soft (non-fatal) errors
Set keyboard typematic rate
Program the chipset for desired memory wait states
Clear the screen
Enable parity checking and non-maskable interrupt
Do pre-diagnostic initializations
Start optional diagnostics/hard drive format at E0000
Do post-diagnostic initializations
Display the system configuration message
Uncompress the SETUP program code in order to setup hotkeys.
Copy uncompressed code to appropriate RAM areas.
F0-F5 F0-F4 See codes 27-28, 38-39, 67-80, 8D-8E for these codes
00 00 Call INT 19 to get boot loader from sector 1 into address 7C00h (to boot the operating system from floppy, hard drive, or network). If no boot device found, or if boot device has an invalid partition table or boot sector, or the drive geometry (heads, sectors) specified by the drive
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type table differs from that in the boot parameter block or partition table in sector 1, the boot process will fail and cause INT 18 (to load BASIC in the original IBM AT).
AMI Version 8 BIOS (5/2002+)
The boot block initialization code sets up the chipset, memory and other components before system memory is available. The following table describes the type of Codes that may occur during the boot block initialization portion of the BIOS:
AMIBIOS 8 Boot Block Codes
Code Description
Before Early chipset initialization is done. Early super 1/0 initialization is done including RTC
D1 and keyboard controller. NMI is disabled.
Perform keyboard controller BAT test. Check if waking up from power management
DO
D2 suspend state. Save power-on CPUID value in scratch CMOS.
Go to flat mode with 4GB limit and GA20 enabled. Verify the bootblock checksum.
Disable CACHE before memory detection. Execute full memory sizing module. Verify that flat mode is enabled.
D3
D4
D5
If memory sizing module not executed, start memory refresh and do memory sizing in
Bootblock code. Do additional chipset initialization. Re-enable CACHE. Verify that flat mode is enabled.
Test base 512KB memory. Adjust policies and cache first 8MB. Set stack.
Bootblock code is copied from ROM to lower system memory and control is given to it. BIOS now executes out of RAM. D6 Both key sequence and OEM specific method is checked to determine if BIOS recovery is forced. Main BIOS checksum is tested. If BIOS recovery is necessary, control flows to Code EO. See Bootblock
D7
D8
D9
DA
Recovery Codes for more information.
Restore CPUID value back into register. The Bootblock- Runtime interface module is moved to system memory and control is given to it. Determine whether to execute serial flash.
The Runtime module is uncompressed into memory. CPUID information is stored in memory.
Store the Uncompressed pointer for future use in PMM. Copying Main BIOS into memory. Leaves all RAM below 1 MB Read-Write including EOOO and FOOO shadow areas but closing SMRAM.
Restore CPUID value back into register. Give control to BIOS POST
(ExecutePOSTKernel). See POST Codes for more information.
The boot block recovery code gets control when the BIOS determines that a BIOS recovery needs to occur because the user has forced the update or the BIOS checksum is corrupt. The following table shows the codes that may appear during the BIOS boot block recovery process:
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AMIBIOS 8 Boot Block Recovery Codes
F4
FC
FD
FF
E9
EA
EB
EF
Code Description
EO Initialize the floppy controller in the super 1/0. Some interrupt vectors are initialized.
DMA controller is initialized. 8259 interrupt controller is initialized. L1 cache is enabled.
Set up floppy controller and data. Attempt to read from floppy.
Enable ATAPI hardware. Attempt to read from ARMD and ATAPI CDROM.
Disable ATAPI hardware. Jump back to Code E9.
Read error occurred on media. Jump back to Code EB.
F3
F5
FA
E9/EA Determine information about root directory of recovery media.
FO Search for pre-defined recovery file name in root directory.
F1
F2
Recovery file not found.
Start reading FAT table and analyze FAT to find the clusters occupied by the recovery file.
Start reading the recovery file cluster by cluster.
Disable L 1 cache.
Check the validity of the recovery file configuration to the current configuration of the
FB flash part.
Make flash write enabled through chipset and OEM specific method. Detect proper flash part. Verify that the found flash part size equals the recovery file size.
The recovery file size does not equal the found flash part size.
Erase the flash part.
Program the flash part.
The flash has been updated successfully. Make flash write disabled. Disable ATAPI hardware. Restore CPUID value back into register. Give control to FOOO ROM at
FOOO:FFFOh.
Codes that may occur during the normal POST portion of the BIOS:
AMIBIOS 8 Normal POST Codes
Code Description
03 Disable NMI, Parity, video for EGA, and DMA controllers. Initialize BIOS, POST,
Runtime data area. Also initialize BIOS modules on POST entry and GPNV area.
Initialized CMOS as mentioned in the Kernel Variable "wCMOSFlags."
04 Check CMOS diagnostic byte to determine if battery power is OK and CMOS checksum is OK. Verify CMOS checksum manually by reading storage area. If the CMOS checksum is bad, update CMOS with power-on default values and clear passwords.
Initialize status register A. Initializes data variables that are based on CMOS setup questions. Initializes both the 8259 compatible PICs in the system
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05
06
50
52
60
38
39
3A
3B
3C
40
2E
31
33
37
13
24
30
2A
2C
08
OA
OB
OC
OE
Initializes the interrupt controlling hardware (generally PIC) and interrupt vector table.
Do R/W test to CH-2 count reg. Initialize CH-O as system timer. Install the POSTINT1Ch handler. Enable IRQ-O in PIC for system timer interrupt. Traps INT1Ch vector to
"POSTINT1ChHandlerBlock."
Initializes the CPU. The BAT test is being done on Kbc. Program the keyboard controller command byte is being done after Auto detection of KB/MS using AMI KB-
5.
Initializes the 8042 compatible Key Board Controller.
Detects the presence of PS/2 mouse.
Detects the presence of Keyboard in KBC port.
Testing and initialization of different Input Devices. Also,update the Kernel Variables.
Traps the INT09h vector, so that the POST INT09h handler gets control for IRQ1.
Uncompress all available language,BIOS logo, and Silent logo modules.
Early POST initialization of chipset registers.
Uncompress and initialize any platform specific BIOS modules.
Initialize System Management Interrupt.
Initializes different devices through DIM. See DIM Codes for more information.
Initializes different devices. Detects and initializes the video adapter installed in the system that have optional ROMs.
Initializes all the output devices.
Allocate memory for ADM module and uncompress it. Give control to ADM module for initialization. Initialize language and font modules for ADM. Activate ADM module.
Initializes the silent boot module. Set the window for displaying text information.
Displaying sign-on message, CPU information, setup key message, and any OEM specific information.
Initializes different devices through DIM. See DIM Codes for more information.
Initializes DMAC-1 & DMAC-2.
Initialize RTC date/time.
Test for total memory installed in the system. Also, Check for DEL or ESC keys to limit memory test. Display total memory in the system.
Mid POST initialization of chipset registers.
Detect different devices (Parallel ports, serial ports, and coprocessor in CPU, ... etc.) successfully installed in the system and update the BDA, EBDA...etc.
Programming the memory hole or any kind of implementation that needs an adjustment in system RAM size if needed.
Updates CMOS memory size from memory found in memory test. Allocates memory for Extended BIOS Data Area from base memory.
Initializes NUM-LOCK status and programs the KBD typematic rate.
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 4 1
A3
A4
A7
84
85
87
8C
75
78
7A
7C
8E
90
AO
A1
A2
A8
A9
AA
Initialize Int-13 and prepare for IPL detection.
Initializes IPL devices controlled by BIOS and option ROMs.
Initializes remaining option ROMs.
Generate and write contents of ESCD in NVRam.
Log errors encountered during POST.
Display errors to the user and gets the user response for error.
Execute BIOS setup if needed / requested.
Late POST initialization of chipset registers.
Program the peripheral parameters. Enable/Disable NMI as selected
Late POST initialization of system management interrupt.
Check boot password if installed.
Clean-up work needed before booting to OS.
Takes care of runtime image preparation for different BIOS modules. Fill the free area in FOOOh segment with OFFh.
Initializes the Microsoft IRQ Routing Table. Prepares the runtime language module.
Disables the system configuration diplay if needed.
Initialize runtime lanRuage module.
Displays the system configuration screen if enabled. Initialize the CPU's before boot, which includes the programming of the MTRR's.
Prepare CPU for OS boot including final MTRR values.
Wait for user input at config display if needed.
Uninstall POST INT1Ch vector and INT09h vector. Deinitialzes the ADM module.
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 4 2
AB
AC
B1
00
Prepare BBS for Int 19 boot.
End of POST initialization of chipset registers.
Save system context for ACPI.
Passes control to OS Loader (typically INT19h).
AMIBIOS 8 DIM Codes
The Device Initialization Manager module gets control at various times during BIOS POST to initialize different BUSes. The following table shows the codes during which the DIM module is accessed:
Code Description
2A Initialize different buses and perform the following functions: Reset, Detect, and Disable (function 0); Static Device Initialization (function 1); Boot Output Device Initialization (function 2). Function 0 disables all device nodes, PCI devices, and PnP ISA cards. It also assigns PCI bus numbers. Function 1 initializes all static devices that include manual configured on board peripherals, memory and 1/0 decode windows in PCI-PCI bridges, and noncompliant PCI devices. Static resources are also reserved. Function 2 searches for and initializes any PnP, PCI, or AGP video devices.
38 Initialize different buses and perform the following functions: Boot Input Device
Initialization (function 3); IPL Device Initialization (function 4); General Device
Initialization (function 5). Function 3 searches for and configures Pel input devices and detects if system has standard keyboard controller. Function 4 searches for and configures all PnP and PCI boot devices. Function 5 configures all onboard peripherals that are set to an automatic configuration and configures all remaining
PnP and PCI devices.
While control is in the different functions, additional Codes are output to port 80h as a word value to identify the routines under execution. The low byte value indicates the main POST
Code. The high byte is divided into two nibbles and contains two fields. The details of the high byte of these Codes are as follows:
DIM Code High Byte XY, Upper Nybble X
The upper nybble 'X' indicates the function number that is being executed. 'X' can be from 0 to 7.
3
4
1
2
Code Meaning
0 Disable all devices on the BUS concerned.
Static devices initialization on the BUS concerned.
Output device initialization on the BUS concerned.
Input device initialization on the BUS concerned.
IPL device initialization on the BUS concerned.
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 4 3
7
8
5
6
General device initialization on the BUS concerned.
Error reporting for the BUS concerned.
Add-on ROM initialization for all BUSes.
BBS ROM initialization for all BUSes.
DIM Code High Byte XY, Lower Nybble Y
The lower nybble 'Y' indicates the BUS on which the different routines are being executed. 'Y' can be from 0 to 5.
3
4
5
1
2
Code Meaning
0 Generic DIM (Device Initialization Manager).
On-board System devices.
ISA devices.
EISA devices.
ISA PnP devices.
PCI devices.
Award Software Inc.
Tests might not be conducted in numeric order. Particularly, version 4.5 codes should display in the following order: C0, 1-7, BE, C1, C5, C6, 8-3F, BF, 40-63, B0, B1, E1-EF, FF. Award's
4.5 code list is inconsistent, even in their own documentation. Contact Award for clarification. Fatal errors halt the system
Award BIOS 4.x POST Codes
4.0
01
02
03
04
05
4.2
01
02
06
07
03
4.5
01
02
06
07
03
MEANING, EISA TO PORT 300, ISA TO PORT 80
Processor test 1: Verify CPU status flags - set, test, clear, and test the carry, zero, sign, overflow flags. Fatal.
Processor test 2: Write / read / verify all CPU registers except SS, SP, and BP with data patterns FF and 00. Fatal.
Calculate BIOS EPROM and sign-on message checksum; fail if not 0. V4.5- detect and initialize keyboard. Fatal.
Test CMOS RAM I/O port interface and verify battery power is available (battery status = 1). Fatal.
Initialize chips: Disable NMI, PIE, AIE, UEI, SQWV; disable video, parity checking, and DMA; reset math coprocessor; clear all page registers and CMOS RAM shutdown byte;
Initialize timers 0, 1, and 2, and set EISA timer to a known state; initialize DMA controllers 0 and 1; initialize interrupt controllers 0 and 1; initialize EISA extended registers. Fatal:
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 4 4
beep, halt.
06
-
-
07
08
09
0A
0B
0C
0D
0E
0F
10
11
-
-
-
-
04
08
0A
0B
0C
0D
0E
0F
10
11
-
04
05
06
08
0A
0B
0C
0D
0E
09
0F
10
11
Test memory refresh toggle to ensure memory chips can retain data. Enable Chronoldek switch. Fatal: beep, halt.
Blank video and initialize keyboard controller.
Reserved
Set up low memory: Initialize chipset early; test presence of memory; run OEM chipset initialization routines; clear lower
256K of memory; enable parity checking and test parity in lower 256K; test lower 256K memory. Set up stack. Fatal: beep, halt.
Setup interrupt vector table in lower 1K RAM area: Initialize first 120 interrupt vectors with SPURIOUS_INT_HDLR, and initialize INT 00-1F according to INT_TBL.
Test CMOS RAM checksum; beep and load defaults if bad; also test extended storage of parameters in the motherboard chipset, and if valid, load these into extended CMOS RAM; if not warm-booting, display the Test CMOS RAM Checksum message.
Initialize keyboard: If not warm-booting: Detect type of keyboard controller (optional 8242 or 8248, with Nebadon
XOR gate control); set NUMLOCK status. Reset keyboard, test keyboard controller interface to verify it returned AAh and responded to enable/disable commands, set up keyboard buffer, enable keyboard and keyboard interrupts for normal use, check for 101-key type. Fatal: beep, halt.
Initialize video interface: Detect CPU clock; read CMOS RAM location 14 to find out type of video in use; detect and initialize the video adapter.
Test MDA &CGA video memory; write signon message to screen. V4.5 - setup & enable shadow RAM according to
CMOS RAM setup.
OEM specific - Initialize motherboard special chipset as required by OEM; initialize cache controller early, when cache is separate from chipset. Setup Orvonton writeback.
Reserved
Test DMA controller 0 with AA, 55, FF, 00 pattern. Fatal
(display error).
Test DMA controller 1 with AA, 55, FF, 00 pattern. Fatal
(display error).
DMA page registers; use I/O ports to test address circuits.
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 4 5
POST enables user reboot here. Fatal (display error).
12 12 Test 8254 timer 0 channel 0 (displays message)
13
14
13
14
-
14
Test 8254 timer 0 channel 1 (displays message)
Test 8254 timer 0 counter 2. Scan for DDNIL bits. Fatal
15
16
15
16
15
16
(display error).
Verify 8259 interrupt controller channel 1 mask bits by toggling interrupt lines off/on. Display error.
Verify 8259 interrupt controller channel 2 mask bits by toggling
17 17 17 interrupt lines off/on. Display error.
Test stuck 8259 interrupt bits: turn interrupts and DDNIL scan mask off and verify no interrupt mask register is on. Display error.
18
-
19
18
-
19
18
19
1A
Test 8259 functionality: force an interrupt and verify the interrupt occurred. Display error.
Parity I/O check: Test NMI bits (I/O check) can be cleared.
Display CPU clock
1A-1E 1A-1E 1B-1E Reserved
1F 1F 1F Set EISA mode if not warm boot: Test EISA configuration
20 20 20 memory checksum and communication ability. If EISA nonvolatile memory checksum is good, execute EISA initialization
(set up INT 15 vector, set EISA mode flag). If not, execute ISA tests, clear EISA mode flag, display a message, go to POST
30.
Initialize and enable EISA slot 0 (system board) if not warm boot; if memory size doesn't match presence test result, display error, reset EISA mode flag disable slot, go to POST
30.
21-2F 21-2F 21-2F Initialize and enable EISA slots 1 through 15 if not warm boot.
30 30 30
If error, display message, reset EISA flag.
Size & test base memory from 256K to 640K and test it with
31 31 31 various patterns. (v4.2 & 4.5 only size base and extended memory)
Size & test extended memory above 1MB using various patterns. Skipped in EISA mode. In ISA mode, press Esc to
32 32 32 skip. (v4.2 & 4.5 only tests base and extended memory)
If EISA mode flag is set, then test EISA memory found during slots initialization. Skip this by pressing Esc. Display message if error.
33-3B 33-3B 33-3B Reserved
3C 3C 3C V4.0 verify CPU can switch in/out of protected, virtual 86,
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 4 6
-
-
53
55
-
63 and 8086 page modes; fatal halt. V4.2, 4.5 display the Setup message (to press Ctrl-Alt-Esc to enter Setup) at the bottom of the screen, and enable setup.
3D 3D 3D Detect if mouse is present, initialize it, and install interrupt vectors
3E
3F
40
41
3E
3F
40
41
-
3E
40
41
Initialize cache controller per CMOS RAM setup.
Enable shadow RAM per CMOS RAM setup or if MEM TYPE is SYS in the EISA configuration information.
Reserved (V4.5 - Display virus protect enable/disable)
42 42 42
If not warm boot, initialize floppy disk drive controller and any drives.
If not warm boot, initialize hard disk drive controller and any drives.
43
44
43 43
-
44
45
If not warm boot, detect and initialize and serial ports.
If not warm boot, detect and initialize and parallel and game ports. Typical stop if video board is missing or bad.
Reserved -
45
46 -
44
45 If not warm boot, detect and initialize math coprocessor.
Display the Setup message (to press Ctrl-Alt-Esc to enter
47 47 -
Setup) at the bottom of the screen, and enable setup.
Set system speed for boot.
48-4D 48-4D 48-4D Reserved
4E 4E 4E Reboot if manufacturing POST LOOP pin is set. Otherwise, display any messages for non-fatal POST errors; enter Setup
4F
50
4F
50
4F
50 if user pressed Ctrl-Alt-Esc.
Security check (optional): Ask for password.
Write all CMOS RAM values back to CMOS RAM, and clear the screen.
51 51 51
52
-
-
-
52
53
-
63
52
53
56
60
61
62
63
Preboot enable if not warm boot: Enable parity checking,
NMI, cache before boot.
If not warm boot, scan for and initialize any option ROMs present from C80000 to EFFFF. When FSCAN option is enabled, initialize from C80000 to F7FFF.
Initialize time value at address 40 of BIOS RAM area.
Initialize DDNIL counter to NULLs
Setup virus protect according to CMOS RAM
Set system speed for boot
Set up NumLock status according to CMOS RAM
Boot attempt: Set low stack and attempt boot by calling
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 4 7
-
INT 19.
B0
B1
BF
C0
C1
C2
C3
C4
-
B0
B1
BF
C0
C1
C2
C3
C4
-
-
-
B1
BE
BF
C0
C1
C2
Spurious interrupt occurred in protected mode.
Unclaimed NMI: If unmasked NMI occurs, display "Press F1 to disable NMI, F2 to boot".
OEM Specific: program chipset registers with power-on defaults
OEM Specific: program chipset registers with setup values from CT table (Called by POST 07 V4.0, 4.1)
OEM Specific: Turn on/off chipset cache.
OEM Specific: Detect and size on-board memory.
OEM Specific Early memory initialization: Initialize board and turn on shadow and cache for fast boot.
OEM Specific: Turn on extended memory DRAM select and initialize RAM.
OEM Specific: Handle display/video switch to prevent display switch errors.
OEM Specific: Early shadow RAM enable for fast boot (V4.0
C5 C5 C5
C6 C6 C6
Fast gate A20 handling).
OEM Specific: Set cache for regions that are cacheable (V4.5
detect size of cache). Typical stop if one or more critical memory modules is missing or badly defective.
-
C7
C8
C9
-
C8
C9
CA
-
-
-
-
OEM Specific: V4.0 Shadow video / system BIOS after memory proven good.
OEM Specific: Handle special speed switching.
OEM Specific: Handle normal shadow RAM operations.
OEM Specific: Very early initialization of hardware before any other hardware initialization.
D0-DF D0-DF D0-DF Debug: POST codes available during development.
E0 E0 E0 Reserved
E1-EF E1-EF E1-EF Setup pages: E1 = page 1, E2 = page 2, etc.
FF FF FF If no error flags such as memory size are set, boot via INT 19
- load system from drive A, then C; display error message if correct boot device not found.
Award Medallion BIOS 1.00 POST Codes (1/29/1999)
Code Description (ISA to port 80, EISA to port 300)
CO OEM-Specific: initialization to disable chipset, then perform cache control, internal cache and CPU test. Verify processor status Flags Carry, zero, sign, overflow. Set each flag, verify it is set, turn off each flag, verify it is off. Read/Write/Verify all CPU registers except SS, SP, and BP with data pattern FF and 00.
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 4 8
1D
1F
21
23
12
14
16
18 lB
B
E
10
C5
C6
CF
BO
BI
Periodically refresh RAM to keep the memory from, and verify memory refresh is working.
Cl OEM-Specific: test to detect and size on-board memory. Early chip set initialization.
C2
C3
Run OEM chipset routines. Clear, then test lower 64K of RAM.
OEM-Specific: early memory and motherboard initialization
OEM-Specific: extended memory selection - Turn on and initialize extended memory, cache, and Cyrix CPU.
C4 OEM-Specific: Special display handling to prevent display switch errors from occurring
OEM-Specific: enable early shadow of BIOS for fast boot
Detect presence and size of external cache.
Check CMOS RAM circuitry.
Detect spurious interrupt in protected mode.
Check for Non Masked Interrupt (NMI) and display message if occurs: "Press F1 to disable NMI, F2 reboot."
8
A
5
7
1
3
BF Program chipset for default values
E1-EF Setup Pages (El- Page 1, E2 - Page 2, etc.)
Force load default settings into chipset
Early initialization of Super IO
Reset Video controller (blanks the display)
Initialize the Keyboard Controller (KBC)
Test the Keyboard
Initialize the mouse
Initialize on-board audio controller if it exists
Checksum test the BIOS ROM and message area of BIOS.
Auto detect EEPROM - Check Flash type and copy flash write/erase routines to segment 0F000h.
Check CMOS circuitry and reset CMOS RAM
Program the chipset registers with CMOS values
Initialize onboard clock generator
Identify the CPU via CPUID and initialize Level 1 and 2 cache
27
Setup Interrupt Vector table - Initialize first 120 interrupt vectors with SPURIOUS INT
HDLR and initialize INT 00h-lFh according to interrupt table.
Early PM Init - Initialization if single CPU onboard
Re-initialize Keyboard
Initialize HPM if it exists in system
Test CMOS interface, functionality of CMOS circuitry, and battery functionality. If battery bad, load CMOS defaults into CMOS RAM, and then load them into chipset registers.
Do Final initialization of keyboard controller and setup BIOS data area
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 4 9
50
52
55
69
6B
6D
6F
73
75
60
63
65
67
57
59
5B
5D
47
49
4E
40
43
29
37
39
3C
3E
2D
2E
33
35
Initialize Video Interface - Read CMOS location 14h to find out type of video in use.
Detect and Initialize Video Adapter.
Test video memory, write sign-on message to screen.
Setup and enable shadow RAM according to Setup.
Setup PS2 Mouse and reset KB
Test DMA channel 0
Test DMA channel 1
Test DMA Page Registers
Test 8254 Timer 0 Counter 2.
Verify 8259 Channel 1 masked interrupts by alternately turning off and on the interrupt lines.
Verify 8259 Channel 2 masked interrupts by alternately turning off and on the interrupt lines.
Test Stuck 8259 Interrupt - Turn off interrupts then verify no 8259's Interrupt mask register is on. Force an interrupt and verify the interrupt occurred.
Set EISA Mode -If EISA non-volatile memory checksum is good, execute EISA initialization. If not, execute ISA tests and clear EISA mode flag.
Size base memory from 256K to 640K and extended memory above 1MB.
Test base memory from 256K to 640K and extended memory above 1MB using various patterns. NOTE: This test is skipped in EISA mode and can be skipped with
ESC key in ISA mode.
Initialize USB controller
Test all memory of memory above 1MB using Virtual 8086 mode and page mode, then clear the memory
Detect CPU speed and display CPU vendor specific version string and turn on all necessary CPU features
Display Plug n Play logo and early-initialize PnP
Setup virus protect according to Setup
Automatically load Awdflash.exe if required in POST
Initialize on-board super IO
Display setup message and enable setup functions
Detect if mouse is present, initialize mouse, install interrupt vectors.
Perform special initialization for PS2 Mouse port if present
Initialize ACPI subsystem
Initialize cache controller.
Enter setup check and auto-configuration check up
Initialize floppy disk drive controller and any drives.
Install FDD and setup BIOS data area parameters
Initialize hard drive controller and any drives.
Detect and install Hard Disk Drive and IDE devices
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 5 0
93
94
95
82
83
84
85
77
7A
7C
7F
96
FF
Detect & Initialize any serial, parallel, and game ports
Detect & initialize math coprocessor
Check Hard Disk Drive for write protection
Display any soft POST errors and ask for user intervention
Ask for password (optional).
Write all CMOS values back to RAM and clear screen.
Pre-boot-enable parity checker, NMI, cache.
Initialize any option ROMs present from C8000h to EFFFFh (or to F7FFFh if FSCAN option is enabled
Detect boot medium - read and store boot partition head and cylinders values in RAM
Final initialization for last details before boot
Special patch for Keyboard Controller to set system speed for boot and Setup NumLock status according to Setup
Set low stack
Bootstrap the operating system from boot medium via INT 19h
Award Medallion BIOS - Quick POST Codes
69
6A
6B
Code Description
65 Initialize on-board devices - Early-initialize the on-board super IO. Reset video controller and initialize keyboard controller. Test the keyboard. Initialize mouse. Initialize any existing on-board audio controller. Verify checksum of ROM BIOS and
66 message. Determine FlashROM type and copy flash write/erase routines to segments starting at 0F000h. Check CMOS circuitry and reset CMOS RAM. Program the chipset registers with CMOS values. Initialize on-board clock generator.
Early System setup - Check the CPU ID and initialize L1/L2 cache. Initialize first 120
67
68 interrupt vectors with SPURIOUS INT HDLR and initialize INT 00h-lFh according to
INT TBL First step initialize if single CPU onboard. Re-initialize Keyboard. Initialize
HPM if supported.
Initialize Keyboard Controller and CMOS RAM - Verify CMOS is working correctly, detect bad battery. If fails, load CMOS defaults and load into chipset. Final-initialize keyboard controller. Set up BIOS data area.
Initialize Video - Read CMOS location 14h to find out type of video in use. Detect and
Initialize Video Adapter. Test video memory, write sign-on message to screen. Enable shadow RAM according to Setup.
Initialize 8259 channel 1 and mask IRQ 9
Perform quick memory test
Detect CPU speed. Display CPU vendor specific version string and turn on all necessary CPU features. Display PnP logo and early-initialize PnP. Setup virus
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 5 1
74
75
77 protect according to Setup. If required, will auto load Awdflash.exe in POST. Initialize onboard super IO controller.
70 Display setup message and enable setup functions. Detect and initialize mouse. Install interrupt vectors. Initialize PS2 mouse port. Initialize ACPI sub-system.
71
72
73
Initialize cache controller.
Install FDD Check setup and auto-configuration. Initialize floppy disk drive controller and any drives. Install FDD and setup BIOS data area parameters
Install HDD - Initialize hard drive controller and any drives. Detect and install IDE
78 support. Initialize any serial, parallel, and game ports.
Detect & initialize math coprocessor.
Detect Hard Disk Drive Write protection
Check for and display any POST errors, and ask for user intervention. Ask for password if enabled.
Initialize CMOS and Option ROMs - Write all CMOS values back to RAM and clear screen. Enable parity checker. Enable NMI, Enable cache before boot. Initialize any option ROMs present from C8000h to EFFFFh or F7FFFh if FSCAN is enabled.
7D
7E
7F
80
FF
Detect Boot Medium - Read and store boot partition head and cylinders values in
RAM
Final-initialize last details before boot
Special patch for keyboard controller, set system speed for boot, and setup NumLock status according to Setup
Set low stack and boot via INT 19h.
Boot done
Award Medallion BIOS - S4 POST Codes
Code Description
5A Early-initialize the super IO controller. Reset Video controller. Initialize keyboard
5B
5C
5D
5E controller. Test Keyboard. Initialize mouse.
Check CMOS Circuitry and reset CMOS
Program the chipset registers with CMOS values. Initialize onboard clock generator.
Identify the CPU via CPUID and initialize L1/L2 cache
Setup Interrupt Vectors - Initialize first 120 interrupt vectors with SPURIOUS INT
HDLR and INT 00h-lFh according to INT TBL. Initialize features to support single
5F
60
CPU. Re-initialize Keyboard. Initialize HPM if supported.
Test CMOS & Battery - verify CMOS RAM is working correctly, detect bad battery. If bad, load CMOS defaults and load into chipset
Final-initialize keyboard controller and setup BIOS data area
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 5 2
63
64
65
66
61
62
Initialize Video - Read CMOS location 14h to find out type of video in use. Detect and
Initialize Video Adapter.
Test video memory, write sign-on message to screen. Enable shadow according to
Setup.
Setup PS2 mouse and reset Keyboard. Test DMA channel 0
Test 8259 channel 1 and mask IRQ 9
Initialize Boot Device. Detect and initialize mouse. Install interrupt vectors. Initialize
PS2 Mouse port. Initialize ACPI subsystem and cache controller.
Install Boot Devices Check setup and auto-configuration. Initialize floppy disk
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 5 3
drive controller and any drives. Install FDD and setup BIOS data area. Initialize hard drive controller and any drives. Detect and install IDE device.
67
68
Initialize Cache and USB
Initialize PM
69
FF
Final initialize PM, and issue SMI. This is the final initialization before resume
Boot (full-on)
Award Medallion BIOS - Boot Block POST Codes
Code Description
1 Test base memory by clearing base memory area (0000:0000-9000:ffffh)
5
12
Initialize Keyboard Controller
Install interrupt vectors 0-77 and initialize vectors 00-1fh to point to BIOS
OD
41
FF
Initialize Video
Initialize Floppy Drives - Scan floppy and media capacity for on-board super lO
Boot
Compaq Computer Corporation
Compaq computers send POST codes to port 84 and 85. The code sent to 85 is a special category of errors. The code sent to 84 is the actual checkpoint code for general POST.
Meanings are as follows:
Compaq BIOS Category Codes
13
14
15
16
17
05
10
11
12
CODE MEANING OF CODE SENT TO PORT 85
00 Major reset code
01
02
Major code during runtime
Major code for CEMM
Major code for VIDEO ROM
Entered _dum_eoi_3 module
Entered int_2 module
Emulating lock instruction
Emulating 286 loadall instruction
Illegal opcode instruction encountered
Entered _dum_iret module
Entered _irq9 module
Entered 287err module
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 5 4
Compaq BIOS Pre-Boot POST Codes
016
017
018
019
01A
01B
01C
01D
01E
01F
020
021
022
012
013
014
015
0F
09F
010
011
0B
0C
0D
0E
07
08
09
0A
03
04
05
06
CODE MEANING OF CODE SENT TO PORT 84
00 Init flags, MSW, IDTLIM.
01
02
Read manufacturing jumper.
8042 received read command.
No response from 8042.
Look for manufacturing ROM at E0000.
Look for manufacturing ROM at C8000.
No manufacturing ROMs.
Read CMOS reset code.
Init 8259, 80287.
Jump indirect indexed by reset code.
Vector via 40:67 reset function.
Vector via 40:67 with EOI function.
Boot reset function.
Test #2 8254 counter 0
Test #2 8254 counter 2
Warm Boot
Invalid CPU Bridge ID
PPI disabled, Program timers 0 & 1.
Init (blast) VDU controllers.
Clear screen, trun on video.
Test timer 0.
Disable RTC interrupts.
Check battery power.
Battery has lost power.
Clear CMOS_DIAGS.
Test base memory (first 128K).
Clear and initialize base memory.
Initialize and test VDU adapters.
Test the system ROM.
Test CMOS.
Test DMA controller and page registers.
Test keyboard controller.
Test 286 protected mode.
Test real and extended memory.
Init time-of-day.
Init 287 coprocessor.
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 5 5
drive controller and any drives. Install FDD and setup BIOS data area. Initialize hard drive controller and any drives. Detect and install IDE device.
67
68
Initialize Cache and USB
Initialize PM
69
FF
Final initialize PM, and issue SMI. This is the final initialization before resume
Boot (full-on)
Award Medallion BIOS - Boot Block POST Codes
Code Description
1 Test base memory by clearing base memory area (0000:0000-9000:ffffh)
5
12
Initialize Keyboard Controller
Install interrupt vectors 0-77 and initialize vectors 00-1fh to point to BIOS
OD
41
FF
Initialize Video
Initialize Floppy Drives - Scan floppy and media capacity for on-board super lO
Boot
Compaq Computer Corporation
Compaq computers send POST codes to port 84 and 85. The code sent to 85 is a special category of errors. The code sent to 84 is the actual checkpoint code for general POST.
Meanings are as follows:
Compaq BIOS Category Codes
13
14
15
16
17
05
10
11
12
CODE MEANING OF CODE SENT TO PORT 85
00 Major reset code
01
02
Major code during runtime
Major code for CEMM
Major code for VIDEO ROM
Entered _dum_eoi_3 module
Entered int_2 module
Emulating lock instruction
Emulating 286 loadall instruction
Illegal opcode instruction encountered
Entered _dum_iret module
Entered _irq9 module
Entered 287err module
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 5 6
Compaq BIOS Pre-Boot POST Codes
016
017
018
019
01A
01B
01C
01D
01E
01F
020
021
022
012
013
014
015
0F
09F
010
011
0B
0C
0D
0E
07
08
09
0A
03
04
05
06
CODE MEANING OF CODE SENT TO PORT 84
00 Init flags, MSW, IDTLIM.
01
02
Read manufacturing jumper.
8042 received read command.
No response from 8042.
Look for manufacturing ROM at E0000.
Look for manufacturing ROM at C8000.
No manufacturing ROMs.
Read CMOS reset code.
Init 8259, 80287.
Jump indirect indexed by reset code.
Vector via 40:67 reset function.
Vector via 40:67 with EOI function.
Boot reset function.
Test #2 8254 counter 0
Test #2 8254 counter 2
Warm Boot
Invalid CPU Bridge ID
PPI disabled, Program timers 0 & 1.
Init (blast) VDU controllers.
Clear screen, trun on video.
Test timer 0.
Disable RTC interrupts.
Check battery power.
Battery has lost power.
Clear CMOS_DIAGS.
Test base memory (first 128K).
Clear and initialize base memory.
Initialize and test VDU adapters.
Test the system ROM.
Test CMOS.
Test DMA controller and page registers.
Test keyboard controller.
Test 286 protected mode.
Test real and extended memory.
Init time-of-day.
Init 287 coprocessor.
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 5 7
0A1
0A2
0A3
0A4
097
098
09A
0A0
093
094
095
096
08D
090
091
092
0A5
0A6
0A7
0A8
0A9
0AA
0AB
084
086
087
088
089
08A
08B
08C
080
081
082
083
07C
07D
07E
07F
High order address test failure
Entered cache controller test
Programming memory cacheability
Copy System ROM to high RAM
Start of 8042 test.
Do 8042 self-test.
Check result received.
Error result.
OK 8042, Init mode = 5D.
Start kbd test, reset keyboard.
Got acknowledge, read result.
Got result, check it.
Test for stuc keys.
Key seems to be stuck.
Test keyboard interface.
Got result, check it.
End of test, no errors.
Start of CMOs test.
CMOS seems to be OK.
Error on CMOS read/write test.
Start of DMA controller test.
Page registers seem OK.
DMA controller OK.
8237 Initialization complete.
Initializing SMI Handler
SMI failed to occur
START OF NCA RAM Test
Start of diskette tests
FDC reset active (3f2H bit 2)
FDC reset inactive (3f2H bit 2)
FDC motor on
FDC time-out error
FDC failed reset
FDC passed reset
(reserved)
Start of determine drive type
Seek operation initiated
Waiting for FDC seek status
(reserved)
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 5 8
0B4
0B5
0B6
0B7
0B8
0B9
0BA
0BB
0AC
0AD
0AE
0AF
0B0
0B1
0B2
0B3
0BC
0BD
0BE
0C0
0C1
0C2
0C3
0C4
(reserved)
(reserved)
(reserved)
Diskette tests complete
Start of fixed drive tests
Combo board not found, exit
Combo controller failed, exit
Testing drive 1
Testing drive 2
Drive error (error condition)
Drive failed (failed to respond)
CMOS RAM invalid or no fixed drives, exit
Fixed drive tests complete
Attempt to boot diskette
Attempt to boot fixed drive
Boot attempt failed (diskette or fixed)
Boot record read, jump to boot record
Drive error, retry booting
Weitek coprocessor test
EISA non-volatile memory check_sum
EISA initialize DDF map
EISA IRQ initialization
EISA DMA initialization
EISA slot initialization
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 5 9
0E1
0E2
0E3
0E8
0C5
0C6
0C7
0C8
EISA display config error msgs
EISA PZ initialization began
EISA PZ initialization done
(reserved)
0C9
0CA
(reserved)
(reserved)
0CB (reserved)
0CC PCI/PNP autoconfiguration phase 1
0D0
0D1
0D2
0D3
Entry to clear memory routine ready to go to protected mode ready to clear extended mem ready to reset back to real mode
0D4
0D5 back in real mode clear base memory
0DD Built-In self test failed
0E0 Ready to replace E000 ROM
Completed E000 ROM replacement
Ready to replace EGA ROM
Completed EGA ROM replacement
Initialize Power managment subsystem
Hewlett Packard Company
HP computers typically do not show POST error codes on a POST card display, but instead show them on the monitor. The following table shows code meanings.
Hewlett Packard Company BIOS POST Codes
CODE MEANING OF DISPLAYED CODE
0000 Any POST error that is not listed below
0010 CMOS checksum error (if no Serial EEProm)
0011 Date and Time lost (CMOS backed up from SE2P)
0012 PC configuration lost (both SE2P and CMOS lost)
0020 Any POST error regarding an AT option ROM
0021 Any POST error regarding an external PCI card issue
0022 Any POST error regarding a AT PnP issue
0023 Reserved one for NSD purposes related to ROM
0030 Unsupported CPU speed switch setting
0040 Serial number corrupted (bad checksum or null #)
0041 Prodcut flag not initialized or bad
0050 Fan not connected (according to CPU)
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 6 0
0060 RPO initialization failure
0100 Keyboard stuck key
0101 Keyboard self-test failure
0102 Keyboard controller IO access failure
0103 Keyboard not connected
0105 Mouse self-test failure
0106 Mouse not detected (but configured in CMOS)
0108 Mouse and Keyboard connectors reversed
0200 Conflict on serial port (@,IRQ)
0201 Conflict on parallel port (@,IRQ,DMA)
0300 Floppy A: self-test failure
0301 Floppy B: self-test failure
0310 Floppy A: not detected (but configured in CMOS)
0311 Floppy B: not detected (but configured in CMOS)
0305 Floppy A: plugged on Floppy B: connector
0306 General failure on floppy controller
0307 Conflict on floppy disk controller
0400 CD-ROM test failure
0401 CD-ROM not detected (but configured in CMOS)
0500 General failure on HDD on-board primary ctrl
0501 General failure on HDD on-board secondary ctrl
0510 HDD # 0 self-test failure
0511 HDD # 1 self-test failure
0512 HDD # 2 self-test failure
0513 HDD # 3 self-test failure
0520 HDD # 0 not detected (but configured in CMOS)
0521 HDD # 1 not detected (but configured in CMOS)
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 6 1
0522 HDD # 2 not detected (but configured in CMOS)
0523 HDD # 3 not detected (but configured in CMOS)
0530 Found a drive on slave connector only (primary)
0531 Found a drive on slave connector only (secondary)
0540 Conflict on hard disk controller
0600 Found less video memory than configured in CMOS
0700 Found less DRAM memory than at previous boot
0701 Reserved one for NSD purposes related to memory
0711 Defective SIMM (module 1, bank 1)
0712 Defective SIMM (module 2, bank 1)
0721 Defective SIMM (module 1, bank 2)
0722 Defective SIMM (module 2, bank 2)
0731 Defective SIMM (module 1, bank 3)
0732 Defective SIMM (module 2, bank 3)
0800 Found lower cache size than configured
0801 Cache self-test failure
0900 Lan (Chanteclerc) self-test failure
0901 Lan (Chanteclerc) not detected (but enabled in setup)
0A00 Plug@Play video auto-setting failure (DDC hang)
Microid Research Inc.
Microid's MR BIOS POST Codes are sent to port 80 to indicate failures, and are accompanied in some cases by a low-high pitched system of beeps.
Microid Mr. BIOS 1.0A POST Codes
07
08
09
0A
02
03
04
05
06
CODE BEEPS MEANING (PORT 80)
Note: all beep codes are preceded by LH (low then high)
00
01 none none
Cold boot commences (not seen in warm boot)
Hook 00. OEM specific. Typically restores chipset to default.
none Disable critical I/O: 6845s, 8237s, 765, and parity latches.
LLL
HLL
LHL
Test BIOS checksum.
Test page registers (ports 80 - 8F).
Self-test 8042 keyboard controller.
none Gang-initialize ports: 8237 slave, 8237 master, 8254 channel 1, 8254 channel 2, RTC register F, RTC register A, 8259 master, 8259 slave.
HHL Hook 01. OEM specific. Typically disables cache, shadow.
LLH Pattern-test 8237 master and slave, eight 16-bit registers each.
HLH below
Test refresh toggle.
Test 64K base memory.
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 6 2
11
12
13
14
0C
0C
0C
0C
0B
0B
0C
0C
0A
0A
0A
0B
0A
0A
0A
0A
0E
0F
0F
0F
10
0C
0D
0E
0E
16
17
17
14
14
15
LLLL Bank 0 pattern test failed
HLLL Bank 0 parity circuit failed
LHLL Bank 0 parity error occurred
HHLL Bank 0 data bus failed
LLHL Bank 0 address bus failed
HLHL Bank 0 block access read failed
LHHL Bank 0 block access read/write failed below Pattern-test 8259 mask registers.
HHHL Master 8259 (port 21) failed
LLLH Slave 8259 (port A1) failed below Test 8259/IRQs.
HLLH Master 8259 (port 20) interrupt address error
LHLH Slave 8259 (port A0) interrupt address error
HHLH 8259 (port A0/20) interrupt address error
LLHH Master 8259 (port 20) stuck interrupt error
HLHH Master 8259 (port A0) stuck interrupt error
LHHH System timer 8254 ch0/IRQ0 interrupt failed
HHHH Test and initialize 8254 channel 0.
below Toggle-test 8254 channel 2.
LLLLH 8254 channel 0 speaker failed
HLLLH 8254 out2 speaker detect failed below Test and initialize RTC: Initialize register B, write/read NVRAM, test PIE.
LHLLH CMOS RAM write/read test failed
HHLLH RTC periodic interrupt / IRQ8 failed
LLHLH Initialize video; display cold boot sign-on and any error messages for video ROM checksum, mono or color card memory or address error.
none Test CMOS RAM checksum. Fail if battery discharged or RAM bad
HLHLH Accept keyboard BAT result; init keyboard; fail if stuck key or no keyboard detected. Beep if bad 8042 keyboard controller.
none Hook 02. OEM specific.
none Size and test base memory above lower 64K. Display message for all errors but parity or I/O channel.
LHHLH Parity error occurred
HHHLH I/O channel error occurred none Perform 2nd try at keyboard initialization if necessary. Error if stuck key or no keyboard detected.
none Hook 03. OEM specific.
below Test A20 gate off, then on.
LLLHH Address line A20 gate failed due to 8042 keyboard controller timeout.
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 6 3
19
19
1A
1A
1B
1C
1D
1E
18
18
19
17
17
18
HLLHH A20 gate stuck disabled (A20=0) none A20 gate stuck ensabled (A20=1) none Size and test extended memory. Display message for all errors but parity or I/O channel.
LHHLH Parity error occurred
HHHLH I/O channel error occurred none Hook 04. Size / test special OEM system memory. Display message for all errors but parity or I/O channel.
LHHLH Parity error occurred
HHHLH I/O channel error occurred none Test Real Time Clock update in progress, and validate time. Error if settings are invalid.
LHLHH RTC is not updating none Find off-board and on-board serial ports.
none Find off-board and on-board parallel ports.
none Find and initialize 80x87 math coprocessor chip.
none Find and test floppy disk controller; validate CMOS RAM setting. Error
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 6 4
2B
2C
2D
2E
2F
25
26
27
28
21
22
23
24 if controller, CMOS. or drive A: or B: bad
1F none Find and test Fixed disk controller; validate CMOS RAM setting. Error if
20 controller, CMOS. or drive C: (80) or D: (81) bad none Rigorously validate CMOS RAM parameters. Error if configuration change for any disk, serial/parallel port, video, memory, or math chip.
none Check front-panel lock; if locked, wait for user to unlock.
none Set NumLock, trap security password, dispatch to setup utility.
none Hook 05. OEM specific.
none Set typematic rate.
none Initialize floppy disk subsystem.
none Initialize fixed disk subsystem.
none Acknowledge errors. Set primary adapter video mode.
29
2A none Hook 06. OEM specific. Typically enables shadow, cache, CPU speed.
none Scan and install adapter ROMs. Error if checksum failure.
none Acknowledge errors. Set video mode, and set DOS time variables from
RTC.
none Enable parity checking and NMI.
none Set low stack. Install E0000 ROM.
none Acknowledge errors. Set primary video mode.
none Hook 07. OEM specific.
none Pass control to INT 19 (boot the operating system).
Phoenix Technologies, Ltd
Phoenix created the first clone of IBM's BIOS, and has a huge share of the BIOS market.
Many computers, including Tandy, Dell, Wyse, Daewoo, Leading Edge, and most Japanese computers use Phoenix BIOS. The BIOS provides an elaborate system of beeps. It also sends POST codes to various I/O ports to indicate failures: XT port 60, AT and EISA port
80, PS/2 MCA port 680, PS/2 Model 25 and 30 port 90, and PS/2 Model 30-286 port 190.
Phoenix AT, EISA, MCA BIOS
Phoenix BIOS does not execute the POST tests in numeric order. Although the following table shows codes in numeric order, do not take that to mean tests are executed in the order shown. For example, the execution sequence for micro channel BIOS is as follows: 01, 03,
41, 02, 42, 05, 06, 08, 04, 09 - 22, 23, 25, 27, 28, 29, 2E, 2B, 2C, 2D, 30, 31, 32, 61, 62, 34,
35, 3A, 38, 3B. This order is based on information we received from Phoenix. If you have questions on other BIOS versions, call Phoenix.
Phoenix ISA/MCA/EISA BIOS POST Codes
CODE BEEPS FATAL SYSTEM ERROR MEANINGS (PORT 80)
Note: * = PS/2 Model 25/30 Uses Only These Codes; ! = maybe no beep issued
01* 1-1-2 CPU register test in progress
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 6 5
1F*
20
21*
22*
1B*
1C*
1D*
1E*
17*
18*
19*
1A*
13*
14*
15*
16*
29
2B
2C*
2D
23
25*
27*
28
0F
10*
11*
12*
0B
0C*
0D*
0E
06*
08*
09*
0A*
02
03*
04
05*
1-1-3
1-1-4!
1-2-1
1-2-2
1-2-3
1-3-1
1-3-2!
1-3-3
1-3-4
1-4-1
1-4-2
1-4-3
1-4-4
2-1-1
2-1-2
2-1-3
2-1-4
2-2-1
2-2-2
2-2-3
2-2-4
2-3-1
2-3-2
2-3-3
2-3-4
2-4-1
2-4-2
2-4-3
2-4-4
3-1-1
3-1-2
3-1-3
3-1-4
3-2-2!
3-2-4
3-3-1!
3-3-2!
3-3-4
3-4-1
3-4-2
CMOS write/read test failed
ROM BIOS checksum bad
Programmable interval timer failed
DMA initialization failed
DMA page register write/read bad
RAM refresh verification failed
First 64K RAM test in progress
First 64K RAM chip or data line bad, multi-bit
First 64K RAM odd/even logic bad
Address line bad first 64K RAM
Parity error detected in first 64K RAM
EISA fail-safe timer test in progress
EISA s/w NMI port 462 test in progress
Bit 0 first 64K RAM bad
Bit 1 first 64K RAM bad
Bit 2 first 64K RAM bad
Bit 3 first 64K RAM bad
Bit 4 first 64K RAM bad
Bit 5 first 64K RAM bad
Bit 6 first 64K RAM bad
Bit 7 first 64K RAM bad
Bit 8 first 64K RAM bad
Bit 9 first 64K RAM bad
Bit 10 first 64K RAM bad
Bit 11 first 64K RAM bad
Bit 12 first 64K RAM bad
Bit 13 first 64K RAM bad
Bit 14 first 64K RAM bad
Bit 15 first 64K RAM bad
Slave DMA register bad
Master DMA register bad
Master interrupt mask register bad
Slave interrupt mask register bad
Interrupt vector loading in progress
Keyboard controller test failed
CMOS RAM power bad; calculating checksum
CMOS configuration validation in progress
Video memory test failed
Video initialization failed
Video retrace failure
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 6 6
3A
3B
3C
3D
35
36
37
38
3E
3F
41
42
2E*
2F
30
31
3-4-3!
Search for video ROM in progress none DDNIL bit scan failed none Screen operable, running with video ROM none Monochrome monitor operable
32
33 none Color monitor (40 column) operable none Color monitor (80 column) operable
Non-Fatal Errors for ATs (Beep and POST Code if Mfg Jumper on the POST setting)
34 4-2-1 Timer tick interrupt test in progress or bad
4-2-2
4-2-3
4-2-4
4-3-1
4-3-3
4-3-4
4-4-1
4-4-2
4-4-3
4-4-4
Shutdown test in progress or bad
Gate A20 bad
Unexpected interrupt in protected mode
RAM test in progress or high address line bad > FFFF
Interval timer channel 2 test or bad
Time-of-Day clock test or bad
Serial port test or bad
Parallel port test or bad
Math coprocessor test or bad
Cache test failure (Dell)
L-1-1-2 System board select bad (MCA only)
L-1-1-3 Extended CMOS RAM bad (MCA only)
Phoenix BIOS 4.0
Phoenix 4.0 BIOS attempts in all cases to send the POST code to port 80 AND the system display, but if the system halts before it can do this, the POST card will show the code for the most recent action performed. Errors 2C, 2E, and 30 also display a message showing which bit in the address or data failed.
Phoenix BIOS 4.0 POST Codes (before release 6)
0C
0E
10
11
06
08
09
0A
CODE BEEPS MEANING OF CODE SENT TO PORT 80
01 1-1-1-1 Frandalank Shutdown Check
02
04
1-1-1-3 Verify Real Mode
1-1-2-1 Get CPU type
1-1-2-3 Initialize system hardware
1-1-3-1 Initialize chipset registers with initial POST values
1-1-3-2 Set in POST flag
1-1-3-3 Initialize CPU registers
1-1-4-1 Initialize cache to initial POST values
1-1-4-3 Initialize I/O
1-2-1-1 Initialize Power Management
1-2-1-2 Load alternate registers with initial POST values
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 6 7
49
4A
4C
4E
44
46
47
48
3C
3D
40
42
37
38
39
3A
58
5A
5C
60
50
52
54
56
2E
32
34
24
28
2A
2C
1A
1C
20
22
12
14
16
18
1-2-1-3 Jump to UserPatch0
1-2-2-1 Initialize keyboard controller
1-2-2-3 BIOS ROM checksum
1-2-3-1 8254 timer initialization
1-2-3-3 8237 DMA controller initialization
1-2-4-1 Reset Programmable Interrupt Controller
1-3-1-1 Test DRAM refresh
1-3-1-3 Test 8742 Keyboard Controller
1-3-2-1 Set ES segment to register to 4 GB
1-3-3-1 Autosize DRAM
1-3-3-3 Clear 512K base RAM
1-3-4-1 Test 512 base address lines
1-3-4-3 Test 512K base memory
1-4-1-3 Test CPU bus-clock frequency
1-4-2-1 CMOS RAM read/write failure (this commonly indicates a problem on the
ISA bus such as a card not seated correctly)
1-4-2-4 Reinitialize the chipset
1-4-3-1 Shadow system BIOS ROM
1-4-3-2 Reinitialize the cache
1-4-3-3 Autosize cache
1-4-4-1 Configure advanced chipset registers
1-4-4-2 Load alternate registers with CMOS values
2-1-1-1 Set Initial CPU speed
2-1-1-3 Initialize interrupt vectors
2-1-2-1 Initialize BIOS interrupts
2-1-2-3 Check ROM copyright notice
2-1-2-4 Initialize manager for PCI Options ROMs
2-1-3-1 Check video configuration against CMOS
2-1-3-2 Initialize PCI bus and devices
2-1-3-3 Initialize all video adapters in system
2-1-4-1 Shadow video BIOS ROM
2-1-4-3 Display copyright notice
2-2-1-1 Display CPU type and speed
2-2-1-3 Test keyboard
2-2-2-1 Set key click if enabled
2-2-2-3 Enable keyboard
2-2-3-1 Test for unexpected interrupts
2-2-3-3 Display prompt "Press F2 to enter SETUP"
2-2-4-1 Test RAM between 512 and 640k
2-3-1-1 Test expanded memory
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 6 8
9C
9E
A0
A2
94
96
98
9A
8C
90
91
92
84
86
88
8A
B0
B2
B4
B6
A8
AA
AC
AE
7C
7E
80
82
70
72
74
76
69
6A
6C
6E
62
64
66
68
2-3-1-3 Test extended memory address lines
2-3-2-1 Jump to UserPatch1
2-3-2-3 Configure advanced cache registers
2-3-3-1 Enable external and CPU caches
2-3-3-2 Initialize SMI handler
2-3-3-3 Display external cache size
2-3-4-1 Display shadow message
2-3-4-3 Display non-disposable segments
2-4-1-1 Display error messages
2-4-1-3 Check for configuration errors
2-4-2-1 Test real-time clock
2-4-2-3 Check for keyboard errors
2-4-4-1 Set up hardware interrupts vectors
2-4-4-3 Test coprocessor if present
3-1-1-1 Disable onboard I/O ports
3-1-1-3 Detect and install external RS232 ports
3-1-2-1 Detect and install external parallel ports
3-1-2-3 Re-initialize onboard I/O ports
3-1-3-1 Initialize BIOS Data Area
3-1-3-3 Initialize Extended BIOS Data Area
3-1-4-1 Initialize floppy controller
3-2-1-1 Initialize hard-disk controller
3-2-1-2 Initialize local-bus hard-disk controller
3-2-1-3 Jump to UserPatch2
3-2-2-1 Disable A20 address line
3-2-2-3 Clear huge ES segment register
3-2-3-1 Search for option ROMs
3-2-3-3 Shadow option ROMs
3-2-4-1 Set up Power Management
3-2-4-3 Enable hardware interrupts
3-3-1-1 Set time of day
3-3-1-3 Check key lock
3-3-3-1 Erase F2 prompt
3-3-3-3 Scan for F2 key stroke
3-3-4-1 Enter SETUP
3-3-4-3 Clear in-POST flag
3-4-1-1 Check for errors
3-4-1-3 POST done--prepare to boot operating system
3-4-2-1 One beep
3-4-2-3 Check password (optional)
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 6 9
C0
D0
D2
D4
B8
BC
BE
BF
D6
D8
DA
DC
DE
E6
E7
E8
E9
E2
E3
E4
E5
EA
EB
EC
ED
EE
DF
3-4-3-1 Clear global descriptor table
3-4-4-1 Clear parity checkers
3-4-4-3 Clear screen (optional)
3-4-4-4 Check virus and backup reminders
4-1-1-1 Try to boot with INT 19
4-2-1-1 Interrupt handler error
4-2-1-3 Unknown interrupt error
4-2-2-1 Pending interrupt error
4-2-2-3 Initialize option ROM error
4-2-3-1 Shutdown error
4-2-3-3 Extended Block Move
4-2-4-1 Shutdown 10 error
4-2-4-3 Keyboard Controller Failure (most likely problem is with RAM or cache unless no video is present)
4-2-4-4 Orvonton Cache Controller tag RAM register error
The following are for boot block in flash ROM
4-3-1-3 Initialize the chipset
4-3-1-4 Initialize refresh counter
4-3-2-1 Check for Forced Flash
4-3-2-2 Check HW status of ROM
4-3-2-3 BIOS ROM is OK
4-3-2-4 Do a complete RAM test
4-3-3-1 Do OEM initialization
4-3-3-2 Initialize interrupt controller
4-3-3-3 Read in bootstrap code
4-3-3-4 Initialize all vectors
4-3-4-1 Boot the Flash program
4-3-4-2 Initialize the boot device
4-3-4-3 Boot code was read OK
Phoenix BIOS 4.0 Release 6 POST Codes
05h
06h
08h
09h
0Ah
Code Beeps POST Routine Description
02h Verify Real Mode
03h
04h
Disable Non-Maskable Interrupt (NMl)
Get CPU type
1-1-1-3 Dual CPU APIC synchronicity check
Initialize system hardware
Initialize chipset with initial POST values
Set IN POST flag
Initialize CPU registers
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 7 0
30h
32h
33h
36h
38h
3Ah
3Ch
3Dh
24h
26h
28h
29h
2Ah
2Ch
2Eh
2Fh
42h
45h
46h
48h
49h
4Ah
4Bh
4Ch lAh lCh
20h
22h
14h
16h
17h
18h
10h llh
12h
13h
0Bh
0Ch
0Eh
0Fh
Enable CPU cache
Initialize caches to initial POST values
Initialize I/O component
Initialize the local bus IDE
Initialize Power Management
Load alternate registers with initial POST values
Restore CPU control word during warm boot
Initialize PCI Bus Mastering devices
Initialize keyboard controller
1-2-2-3 BIOS ROM checksum
Initialize cache before memory autosize
8254 timer initialization
8237 DMA controller initialization
Reset Programmable Interrupt Controller
1-3-1-1 Test DRAM refresh
1-3-1-3 Test 8742 Keyboard Controller
Set ES segment register to 4 GB
Enable A20 line
Autosize DRAM
Initialize POST Memory Manager
Clear 512 KB base RAM
1-3-4-1 RAM failure on address line xxxx*
1-3-4-3 RAM failure on data bits xxxx* of low byte of memory bus
Enable cache before system BIOS shadow
1-4-1-1 RAM failure on data bits xxxx* of high byte of memory bus
Test CPU bus-clock frequency
Initialize Phoenix Dispatch Manager
Warm start shut down
Shadow system BIOS ROM
Autosize cache
Advanced configuration of chip set registers
Load alternate registers with CMOS values
Initialize interrupt vectors
POST device initialization
2-1-2-3 Check ROM copyright notice
Check video configuration against CMOS
Initialize PCI bus and devices
Initialize all video adapters in system
QuietBoot start (optional)
Shadow video BIOS ROM
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 7 1
82h
83h
84h
85h
7Ch
7Eh
80h
81h
6Eh
70h
72h
76h
69h
6Ah
6Bh
6Ch
86h
87h
88h
89h
8Ah
8Bh
8Ch
8Fh
64h
66h
67h
68h
5Bh
5Ch
60h
62h
54h
58h
59h
5Ah
4Eh
50h
51h
52h
Display BIOS copyright notice
Display CPU type and speed
Initialize EISA board
Test keyboard
Set key click if enabled
2-2-3-1 Test for unexpected interrupts
Initialize POST display service
Display prompt "Press F2 to enter SETUP"
Disable CPU cache
Test RAM between 512 and 640 KB
Test extended memory
Test extended memory address lines
Jump to UserPatchl
Configure advanced cache registers
Initialize Multi Processor APIC
Enable external and CPU caches
Setup System Management Mode (SMM) area
Display external L2 cache size
Load custom defaults (optional)
Display shadow-area message
Display possible high address for UMB recovery
Display error messages
Check for configuration errors
Check for keyboard errors
Set up hardware interrupt vectors
Initialize coprocessor if present
Disable onboard Super I/O ports and IRQs
Late POST device initialization
Detect and install extemal RS232 ports
Configure non-MCD IDE controllers
Detect and install external parallel ports
Initialize PC-compatible PnP ISA devices
Re-initialize onboard I/O ports.
Configure Motheboard Configurable Devices (optional)
Initialize BIOS Data Area
Enable Non-Maskable Interrupts (NMIs)
Initialize Extended BIOS Data Area
Test and initialize PS/2 mouse
Initialize floppy controller
Determine number of AT A drives (optional)
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 7 2
B5h
B6h
B9h
BAh
BBh
BCh
BDh
BEh
A4h
A8h
AAh
ACh
AEh
B0h
B2h
B4h
BFh
C0h
Clh
C2h
C3h
C4h
C5h
C6h
9Eh
9Fh
A0h
A2h
99h
9Ah
9Ch
9Dh
95h
96h
97h
98h
90h
9lh
92h
93h
1-2
1
Initialize hard-disk controllers
Initialize local-bus hard-disk controllers
Jump to UserPatch2
Build MPT ABLE for multi-processor boards
Install CD ROM for boot
Clear huge ES segment register
Fixup Multi Processor table
Search for option ROMs. One long, two short beeps on checksum failure
Check for SMART Drive (optional)
Shadow option ROMs
Set up Power Management
Initialize security engine (optional)
Enable hardware interrupts
Determine number of ATA and SCSI drives
Set time of day
Check key lock
Initialize Typematic rate
Erase F2 prompt
Scan for F2 key stroke
Enter SETUP
Clear Boot flag
Check for errors
POST done - prepare to boot operating system
One short beep before boot
Terminate QuietBoot (optional)
Check password (optional)
Prepare Boot
Initialize DMl parameters
Initialize PnP Option ROMs
Clear parity checkers
Display MultiBoot menu
Clear screen (optional)
Check virus and backup reminders
Try to boot with !NT 19
Initialize POST Error Manager (PEM)
Initialize error logging
Initialize elTor display function
Initialize system error handler
PnPnd dual CMOS (optional)
Initialize notebook docking (optional)
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 7 3
E0h
Elh
E2h
E3h
E4h
C7h
C8h
C9h
D2h
Initialize notebook docking late
Force check (optional)
Extended checksum (optional)
Unknown interrupt
The Following Codes are for Boot Block in Flash ROM
Initialize the chipset
Initialize the bridge
Initialize the CPU
Initialize system timer
Initialize system I/O
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 7 4
Flh
F2h
F3h
F4h
EDh
EEh
EFh
F0h
E5h
E6h
E7h
E8h
E9h
EAh
EBh
ECh
F5h
F6h
F7h
1
Check force recovery boot
Checksum BIOS ROM
Go to BIOS
Set Huge Segment
Initialize Multi Processor
Initialize OEM special code
Initialize PIC and DMA
Initialize Memory type
Initialize Memory size
Shadow Boot Block
System memory test
Initialize interrupt vectors
Initialize Run Time Clock
Initialize video
Initialize System Management Mode
Output one beep before boot
Boot to Mini DOS
Clear Huge Segment
Boot to Full DOS
System Soft Corporation
SystemSoft Corporation is a major developer ofIBM AT-compatible system BIOS and other system-related OEM software products, with emphasis on PCMCIA. The company was formed largely from ex-employees of Phoenix Technologies Ltd in the early 1990's. Its
BIOS gained early popularity in the notebook computer market, but it may also be found in desktop systems. It will not be found in computers developed prior to 1992.
The BIOS emits beep and POST codes to indicate problems discovered in the POST process. The first 9 beep codes are predefined, and the remaining codes are available for future or OEM use.
System Soft Corporation BIOS Beeps
# Beeps
SSSPSSLP
SSSPSLSP
SSSPSLLP
SSSPLSSP
SSSPLSLP
Meaning (S=short, P=pause, L=long)
Faulty DMA page registers
Faulty memory refresh circuitry
Incorrect ROM checksum
Faulty CMOS RAM or battery
Faulty DMA controller
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 7 5
8
9
6
7
SSSPLLSP
SSSPLLLP
SSLPSSSP
SSLPSSLP
SSLPSLSP
SSLPSLLP
SSLPLSSP
SSLPLSLP
4
5
2
3
SSLPLLSP
SSLPLLLP
SLSPSSSP
1
Faulty Interrupt controller
Faulty 8042 keyboard controller or interface
No video adapter found
No RAM detected and no message displayed
Modifiable by OEM
Modifiable by OEM
Modifiable by OEM
Modifiable by OEM
Modifiable by OEM
Modifiable by OEM
Modifiable by OEM
Modifiable by OEM
Modifiable by OEM
Modifiable by OEM
Modifiable by OEM
Modifiable by OEM
Modifiable by OEM
Modifiable by OEM
Modifiable by OEM
Modifiable by OEM
System Soft Corporation BIOS POST Codes
0B
0C
0D
0E
0F
07
08
09
0A
03
04
05
06
Code Meaning of Code Sent to Port 80
00 Reset
01
02
Turn off FAST A20 for POST
Reset Orvonton cache controller
Signal Power-On reset
Initialize the chipset (until this happens, no RAM is available)
Do special initialization of VGA
Search for ISA bus VGA adapter
Reset Interrupt Controllers
Reset Counter Timer channel 1
Initialize video adapters
Initialize color graphics adapter
Initialize monochrome adapter
Test DMA page registers
Verify BIOS ROM checksum
Test keyboard
Test keyboard controller
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 7 6
30
31
32
33
34
2B
2C
2D
2E
2F
35
36
37
38
39
26
27
28
29
2A
21
22
23
24
25
1C
1D
1E
1F
20
17
18
19
1A
1B
10
11
12
13
14
15
16
3A
Verify CMOS RAM contents are valid
Verify CMOS RAM battery
User set up configuration in CMOS RAM
Determine base memory size, fail if no RAM
Test memory refresh
Read/write test base memory ability
Test base memory addressability
Initialize DMA controllers
Initialize interrupt vectors
Enter protected mode to quick-test memory
Read/write test extended memory
Exit from protected mode
Successfully exited from protected mode
Setup shadow RAM
Initialize video controllers
Find monochrome adapter
Find color adapter
No video display found
Sign-on messages displayed
Initialize keyboard controller
Verify keyboard is present
Verify keyboard interrupt works
Verify keyboard controller command byte
Halt POST because of fatal error
Enter protected mode to test extended memory
Test, clear, and count RAM
Exit from protected mode
Successfully exited from protected mode
Update output port
Set up cache controller
Verify 18.2 ms timer interrupt working
Verify real time clock working
Initialize IRQ interrupt vectors
Initialize COM and LPT ports
Configure COM and LPT ports
Initialize floppy drives
Initialize hard drives
Pass control to adapter/option ROMS
OEM initialization of power management
Search for and initialize mouse
Update keyboard's NUMLOCK status
Test for presence of math coprocessor
OEM initializations before boot
P C - D i a g , I n c . F l i p P O S T U s e r ' s M a n u a l P a g e 7 7
FlipPOST
Power-On Self-Test Card for ISA and PCI Bus PCs
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