Canon imagePROGRAF iPF6400 printer Basic Guide

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Canon imagePROGRAF iPF6400 printer Basic Guide | Manualzz

Large Format Printer

Basic Guide

Manuals for this printer

Setup Guide

Basic Guide

User's Guide Electronic manual

Paper Reference Guide Electronic manual

Read this manual before attempting to operate the printer.

Keep this manual in a handy location for future referencing.

Preface

Safety Precautions......................................................2

Manuals for this printer ................................................... 6

Handling Paper

Handling rolls .................................................................. 9

Handling sheets ............................................................ 17

Consumables and Maintenance

Ink Tanks...................................................................... 26

Printheads .................................................................... 33

Maintenance Cartridge ................................................. 40

Cleaning the Printer ...................................................... 46

Printer Parts

Operations and Display Screen .................................... 50

Printer parts.................................................................. 60

Printer Relocation

Preparing to Transfer the Printer .................................. 66

Software Installation

Installing the Printer Driver (Windows) ......................... 74

Installing the Printer Driver (Mac OS X) ....................... 76

Convenient Printer Driver Features .............................. 78

Adjustments for Better Print Quality

Adjusting the Printhead ................................................ 85

Adjusting the feed amount ............................................ 87

Troubleshooting

Problems Regarding Paper .......................................... 90

Printing does not start ................................................... 99

The printer stops during a print job ............................. 100

Problems with the printing quality ............................... 101

Cannot print over a network ........................................ 112

Installation problems ................................................... 114

Other problems ........................................................... 116

Error Message

Messages regarding paper ......................................... 120

Messages regarding ink .............................................. 129

Messages regarding printing or adjustment ................ 131

Messages regarding printheads ................................. 134

Messages regarding the maintenance cartridge ......... 136

Other Messages ......................................................... 137

Error Messages .......................................................... 139

ENG ver1.00 2012-06-26

Safety Precautions iPF6400

Safety Precautions ........................................................................................................................................................... 2

Legal Notices ...................................................................................................................................................................... 4

Follow the warnings and precautions below to use the printer safely. Do not perform any operations or procedures other than as described in this manual. Doing so may result in unexpected accidents and can cause a fire or electrical shocks.

Printer location

Warning

• Do not set up the printer in any location exposed to alcohol, thinner, or other volatile liquids. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock.

• Never install the printer on an unstable or vibrating surface. If it falls over, this could cause personal injury.

Caution

• Never set up the printer in a location that is exposed to high humidity or large amounts of dust, or exposed to direct sunlight, high temperature, or open flame. This could cause a fire or electrical shock. Use the printer location in an environment where temperature and humidity are within the ranges of 15 °C to 30 °C (59 °F to 86 °F) and 10 to 80% RH

(with no condensation).

• Never place the printer on a heavy wool or shag carpet. The fibers may enter the printer and cause a fire.

• Keep the area around the power outlet clear of items so that you can disconnect the power cable immediately if the printer starts operating abnormally. In the event of a printer malfunction, remove the power cable from the outlet as soon as possible to prevent fire and electrical shocks.

• Do not install the printer near sources of strong electromagnetic fields, whether equipment that generates such fields or places where such fields occur. This could damage the printer or cause malfunction.

Power Supply

• Never handle the power cable with wet hands. Doing so may cause electrical shock.

Warning

• Insert the power cable securely and completely into the power source. If the power cable is not inserted completely, this could cause a fire or electrical shock.

• Do not use any power cable other than the one provided. This could cause a fire or electrical shock. Never use the power cable with any other electrical device.

• Never cut the power cable or attempt to modify it, and never stretch it or bend it forcefully. Never place a heavy object on the power cable. Damaged sections of the power cable could cause a short circuit and may cause a fire or electrical shock.

• Never connect the power cable to a power strip or any power source shared by other electrical devices. This could cause a fire or electrical shock.

• Never knot the power cable or wrap it around itself. This could cause a fire or electrical shock.

• Periodically disconnect the power cable and use a dry cloth to wipe away dust that has collected on the plug and the area around the power outlet. Leaving the power cable plugged in and not cleaned for a long period, especially in an area subject to dust, oil, and humidity, could cause the insulation material to deteriorate and lead to a fire.

2

Basic Guide

iPF6400 Safety Precautions

• Always grip the plug to remove the power cable from the power outlet. Pulling on the power cable could damage the cable and lead to a fire or electrical shock.

Caution

• Never use an extension cord. This could cause a fire or electrical shock.

• Never use any power source other than 100–120 / 220–240 V AC. This could cause a fire or electrical shock. The printer operating conditions are described below. Use the printer under the following conditions.

Power supply voltage: 100–120 / 220–240 V AC

Power supply frequency: 50/60 Hz

In an Emergency

Warning

• If the printer emits smoke or strange odors, continuing to use the printer may cause a fire or electrical shock. Switch the printer off immediately and remove the power plug from the power outlet. Contact the nearest service center.

Cleaning the Printer

Warning

• For cleaning, use a cloth dampened in water. Never use flammable solvents such as alcohol, benzene, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock.

Caution

• Always disconnect the power cable from the outlet before cleaning the printer. If the printer is switched on accidentally, moving parts inside the printer may cause personal injuries.

Pacemakers

Warning

• This printer generates a low-level magnetic field. Anyone wearing a pacemaker who experiences discomfort while working around the printer should leave the area. Consult a physician before continuing to work around the printer.

Moving the Printer

Caution

• Moving the printer requires at least three people, holding it on both sides and from behind. Be careful to avoid back strain and other injuries.

• When moving the printer, firmly grasp the Carrying Handles under each side and in back. The printer may be unsteady if you hold it at other positions, which poses a risk of injury from dropping the printer.

Printhead, Ink Tanks, and Maintenance Cartridge

Caution

• Always store consumables in a safe location out of the reach of small children. If a child licks or ingests ink accidentally, seek medical assistance immediately.

• If ink accidentally gets in your eyes, immediately rinse with water.

If ink gets on your skin, immediately clean it off with soap and water.

If irritation persists in your eyes or on your skin, contact a physician immediately.

• Avoid dropping or shaking printheads, ink tanks, and maintenance cartridges. Spilled ink can stain clothing and the work area.

• Never touch the electrical contacts of the Printhead after printing. The contacts become extremely hot and can cause minor burns.

3

Basic Guide

Legal Notices iPF6400

Other

• Never disassemble the printer or attempt repairs. There are high voltage parts inside the printer that can cause a fire or electrical shock.

Warning

• Never use flammable sprays around the printer. The gas of flammable sprays can cause a fire or electrical shock, if it contacts high voltage points inside the printer.

• After removing the Cutter Unit, never touch the cutting edge (a). This could cause personal injury.

Caution

• Never place anything on the printer such as small metal objects (paper clips, staples), liquids, any type of liquid container that contains flammable liquids (alcohol, benzene, etc.). If such objects fall into the printer, this could cause a fire or electrical shock.

• Never insert your hand into the printer while it is printing. Moving parts inside the printer can cause injuries.

• To prevent a fire hazard or dangerous electric shock, if a foreign object falls into or a liquid spills into the printer, press the Power button immediately to switch the printer off, unplug the printer power cable from the outlet, and then call for service. If you continue to use the printer, this could cause a fire or electrical shock.

• Connect the interface cable correctly. To avoid damage, before connection make sure that the shape of the cable connector matches the connection point on the printer.

Important

• During printing, turn on the ventilation system in the room.

• We recommend ensuring ample space for installation.

FCC Regulations (U.S.A)

Canon Large Format Printer iPF6400

4

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for class B digital device, pursuant to

Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC Rules.

Do not make any changes or modifications to the equipment unless otherwise specified in the manual.

Basic Guide

iPF6400 Legal Notices

If such changes or modifications should be made, you could be required to stop operation of the equipment.

Canon U.S.A. Inc.

One Canon Plaza, Lake Success, NY 11042, U.S.A.

Tel No. 516-328-5600

For CA, USA Only

Included battery contains Perchlorate Material - special handling may apply.

See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for detail.

Trademarks

• Canon, the Canon logo, and imagePROGRAF are trademarks or registered trademarks of CANON INC.

• Microsoft and Windows are trademarks of Microsoft Corporation, registered in the U.S. and other countries.

• Macintosh is trademark of Apple Inc., registered in the U.S. and other countries.

• Other company and product names in this manual are trademarks or registered trademarks of their respective owners.

Copyright

• Unauthorized reproduction of this user manual in whole or part is prohibited.

Legal Notice

• It is illegal to reproduce currency, bills, negotiable securities and other documents prohibited by law. Reproduction of such items may be subject to criminal prosecution.

• It is illegal to reproduce legal certificates, licenses, travel tickets, and certain public and private documents prohibited from reproduction by law. Reproduction of such items may be subject to criminal prosecution.

• Please note that intellectual property protected by copyright may not be reproduced without the express permission of the copyright holder except for personal or household use under limited circumstances.

Basic Guide

5

Manuals for this printer iPF6400

Manuals for this printer ................................................................................................................................................. 6

Viewing the Electronic manuals .................................................................................................................................. 6

About This User Manual ................................................................................................................................................ 7

This printer has the following manuals.

Setup Guide

Name Contents

Instructions for unpacking and setting up the printer, and for installing the software and electronic manuals.

Basic Guide

User's Guide

Paper Reference Guide

Descriptions of basic printer operations.

Detailed instructions for using the printer.

This guide describes about the types and specifications of the available media on the printer.

Setup Guide Basic Guide User's Guide

Medium

Printed Manuals

Electronic manuals

Paper Reference Guide

Install the Electronic manuals on your computer before viewing the manuals.

1

Install the Electronic manuals with the software.

Note that the driver installation procedure varies depending on the type of connection.

(See "Installing the Software (Windows).") →P.74

(See "Installing the Software (Mac OS X).") →P.76

2

Display imagePROGRAF Support Information.

• Windows

Double-click the iPFxxxx Support desktop icon. (iPFxxxx indicates the printer model.)

• Mac OS X

Click the iPF Support icon in the Dock (Launchpad in OS10.7 and later).

6

Basic Guide

iPF6400 About This User Manual

3

When the imagePROGRAF Support Information is displayed, click the User Manual icon or the Pa-

per Reference Guide icon.

Note

• Click Visit the imagePROGRAF webpage in Stay Informed to access the imagePROGRAF web site.

• Symbols

The following symbols are used in this user manual to indicate safety information and explanations on restrictions or precautions in use.

Warning Indicates warning items for which operating error poses a risk of death or serious injury. To ensure safe use, always follow these warnings.

Caution Indicates caution items for which operating error poses a risk of injury. To ensure safe use, always follow these cautions.

Important Indicates important information and restrictions that definitely are to be followed during operation. Be sure to read this information to prevent troubles, malfunctions, or damage to equipment or property by operating errors.

Note Indicates helpful reference information and supplemental information on particular topics.

• Button names and user interface elements

Key and button names on the control panel and user interface elements in software (such as menus and buttons) are indicated as follows in this user manual.

Control panel buttons Example: Press the OK button.

Control panel messages Example: Head Cleaning is displayed.

Example: Click OK.

Software interface items

(menus and buttons)

Keyboard keys Example: Press the Tab key.

• Cross-reference

Other pages or manuals that provide related information are indicated as follows in this user manual.

Cross-reference in the same user manual Example: see "Turning the Printer On and Off." →User's Guide

Click the link to jump to the corresponding page.

Cross-reference in related manuals

Other cross-reference

Example: See the Paper Reference Guide .

Example: See the printer driver help.

• Figures and software screens

• Figures in this user manual may be different from the actual appearance of the printer in some cases.

7

Basic Guide

About This User Manual iPF6400

• Screens depicted in this user manual for the printer driver or other software may be different from the actual screens because of subsequent updates.

• May we request

• The information in this user manual is subject to change without notice.

• We strive to ensure accuracy of information in this user manual, but if you notice errors or omissions, please contact us.

8

Basic Guide

iPF6400 Loading Rolls on the Roll Holder

Loading Rolls on the Roll Holder ................................................................................................................................ 9

Loading Rolls in the Printer ........................................................................................................................................ 11

Removing the Roll from the Printer ........................................................................................................................ 14

When printing on rolls, attach the Roll Holder to the roll.

Rolls have a two- or three-inch paper core. Use the correct attachment for the paper core. The printer comes equipped with the 2-Inch Paper Core Attachment installed.

For borderless printing on A1 (594 mm) or A2 (420 mm) rolls, attach the included Spacer for Borderless Printing to the Roll Holder.

Using Rolls with a 2-inch Paper Core

Holder Stopper Roll Holder Side

Using Rolls with a 3-inch Paper Core

Holder Stopper Roll Holder Side

For 2-inch paper cores No Attachment Needed For 3-inch paper cores 3-Inch Paper Core Attachment

Caution

• Set the roll on a table or other flat surface so that it does not roll or fall. Rolls are heavy, and dropping a roll may cause injury.

Important

• When handling the roll, be careful not to soil the printing surface. This may affect the printing quality. We recommend wearing clean cloth gloves when handling rolls to protect the printing surface.

• Use scissors or a cutting tool to cut the edge of the roll paper if it is uneven, dirty, or has tape residue. Otherwise, it may cause feeding problems and affect the printing quality. Be careful not to cut through any barcodes printed on the roll.

• Align the edges of the paper on both ends of the roll. Otherwise, it may cause feeding problems.

Note

• For details on supported sizes and types of rolls, see Paper Sizes or the Paper Reference Guide. (See "Paper Sizes.")

→User's Guide (See "Types of Paper.") →User's Guide

• To view instructions as you attach the Roll Holder, press the Navigate button. (See "How to View Instructions with Navigate.") →User's Guide

Basic Guide

9

Loading Rolls on the Roll Holder iPF6400

1

Follow steps 3 and 4.

→User's Guide (HTML)

Remove the Holder Stopper from the Roll Holder.

2

Insert the attachments for the roll paper on the Roll Holder.

• Using rolls with a 3-inch paper core

Attach the included 3-Inch Paper Core Attachment on the Roll Holder.

Align the triangular part (b) of the 3-Inch Paper

Core Attachment (a) with the triangular part (c) of the Roll Holder as shown, and insert the 3-Inch Paper Core Attachment into the Roll Holder.

Use the Holder Stopper for 3-inch paper cores.

• Borderless printing on A1 or A2 rolls

Attach the included Spacer for Borderless Printing to the

Roll Holder.

Insert the protrusions (b) of the Spacer for Borderless

Printing (a) into the holes (c) of the Roll Holder, as shown.

10

Basic Guide

iPF6400 Loading Rolls in the Printer

3

With the Roll Holder resting horizontally and the edge of the roll paper facing forward as shown, insert the roll in the Roll Holder from the left. Insert the roll firmly until it touches the flange (a) of the

Roll Holder, leaving no gap.

4

Important

• Always have the Roll Holder resting horizontally when loading rolls. Attempting to load rolls with the Roll Holder upright may damage the Roll Holder.

Insert the Holder Stopper from the left in the Roll Holder as shown. Push it firmly in until the flange (a) of the

Holder Stopper touches the roll.

Attach the appropriate Holder Stopper for the size of the paper core.

Follow these steps to load rolls in the printer.

• Always load rolls when the printer is on. If the printer is off when you load a roll, the paper may not be advanced correctly when you turn the printer on.

Important

• Before loading a roll, confirm whether the inside of the Top Cover or the Ejection Guide is soiled. If soiled, we recom-

mend cleaning in advance. (See "Cleaning Inside the Top Cover.") →P.46

11

Basic Guide

Loading Rolls in the Printer iPF6400

1

→User's Guide (HTML)

Press the Load button.

2

Press or to select Roll Paper, and then press the OK button.

Note

• If any paper has been advanced that will not be used, a message is shown requesting you to remove it.

Press or to select "Yes", and then press the OK button. Remove the paper and go to the next step.

3

Open the Roll Feed Unit Cover.

4

Holding the Roll Holder flange (a), load the Roll

Holder shaft into the guide grooves (b) on both sides of the Roll Holder Slot. At this time, load the shaft so that the color of the Roll Holder shaft (c) matches the color of the guide groove.

12

Caution

• Do not release the flanges until you load the holder fully in the Roll Holder Slot. Rolls are heavy, and dropping a roll may cause injury.

• Be careful not to pinch your fingers between the guide grooves (b) and the Roll Holder shaft (c) when loading rolls.

Important

• Do not force the Roll Holder into the printer with the right and left ends reversed. Otherwise, it may damage the printer or Roll Holder.

Basic Guide

iPF6400 Loading Rolls in the Printer

5

• If it is difficult to load rolls from the front of the printer, load rolls from the back of the printer.

Note

Insert the edge of the roll in the Paper Feed Slot (a) and advance the roll until you hear the feed tone.

• Be careful not to soil the printing surface of roll paper as you insert it in the slot. This may affect the printing quality. We recommend wearing clean cloth gloves when handling rolls to protect the printing surface.

Important

• If the paper is wrinkled or warped, straighten it out before loading it.

• Load paper straight so it is not fed askew.

Note

• Regardless of whether the leading edge of the roll paper is inserted into the Paper Feed Slot, if "No paper

loaded." is displayed, pull the roll paper out from the Paper Feed Slot once and then repeat step 5.

6

Once paper feeding starts, you will need to do the following, based on the ManageRemainRoll setting and the barcode printed on rolls. (See "Keeping Track of the Amount of Roll Paper Left.") →User's Guide

ManageRemain-

Roll

Off

Barcodes

Printed

Printer Operation After the Paper is Fed

A menu for selection of the type of paper is shown on the Display Screen.

Press or to select the type of paper, and then press the OK button.

Not printed

On Printed The type and amount of paper left is automatically detected based on the barcode printed on the roll.

There is no need to specify the type and length of the paper.

Not printed A menu for selection of the type and length of paper is shown on the Display Screen.

Press or to select the type and length of paper loaded, and then press the OK button.

Note

• For details on types of paper to select, see the Paper Reference Guide. (See "Types of Paper.")

→User's Guide

Basic Guide

13

Removing the Roll from the Printer iPF6400

7

Close the Roll Feed Unit Cover.

Important

• Cut the edge of the roll using the Paper Cutting function if the edge is creased or soiled. (See "Specifying the

Cutting Method for Rolls.") →User's Guide

Note

• Adjusting the printhead alignment with the type of paper to be used in printing may enhance printing quality.

(See "Automatic Adjustment to Straighten Lines and Colors.") →P.85

Remove rolls from the printer as follows.

Important

• Once a roll has been advanced, do not pull the paper out by force. This will prevent further feeding, and the printer will be unable to keep track of the amount of roll paper left.

If you accidentally pull out paper, follow these steps to remove the roll, and open the paper feed slot.

• If you need to cut the roll, see "Specifying the Cutting Method for Rolls." →User's Guide

1

Note

On the Tab Selection screen of the Control Panel, press ◀ or

▶ to select the (Paper tab) .

Note

• If the Tab Selection screen is not displayed, press the Menu button.

2

Press the OK button.

The Paper Menu is displayed.

3

Press or to select Eject Paper, and then press the OK button.

14

Basic Guide

iPF6400 Removing the Roll from the Printer

4

Press or to select "Yes", and then press the OK button.

The roll is rewound.

Important

• If you have selected ManageRemainRoll > On in the Control Panel menu, a barcode is printed on the leading edge of the roll.

Do not remove the roll before the barcode is printed.

You will be unable to keep track of the amount of roll paper left. (See "Keeping Track of the Amount of Roll

Paper Left.") →User's Guide

5

Open the Roll Feed Unit Cover.

6

Using both hands, rotate the Roll Holder toward the back to rewind the roll.

7

• If it is difficult to perform operations from the front of the printer, perform operations from the back of the printer.

Note

Holding the Roll Holder flange (a), remove the holder from the Roll Holder Slot.

Basic Guide

15

Removing the Roll from the Printer iPF6400

8

Note

• For instructions on removing rolls from the Roll Holder, see "Removing Rolls From the Roll Holder."

→User's Guide

Close the Roll Feed Unit Cover.

Note

To load new paper in the printer at this point, see "Loading Rolls in the Printer." →P.11

16

Basic Guide

iPF6400 Loading Sheets in the Feed Slot

Loading Sheets in the Feed Slot .............................................................................................................................. 17

Removing Sheets ............................................................................................................................................................ 23

When printing on individual sheets, load the sheet in the Top Paper Feed Slot. However, for heavyweight paper such as POP board, load the sheet in the Front Paper Feed Slot.

Selecting the Paper Source and Type of Paper

• If a print job was received

Sheets are automatically selected, and the media type and size specified by the print job are shown on the

Display Screen.

1

Press or to select Load Paper, and then press the OK button.

2

Load the sheet in the Top Paper Feed Slot or Front Paper Feed Slot, depending on the type of paper specified by the print job.

• If a type of paper other than POP Board is selected

Loading Sheets in the Top Paper Feed Slot →P.17

• If POP Board is selected

Loading Heavyweight Sheets in the Front Paper Feed Slot →P.20

• If no print job was received

1

Press the Load button.

2

Press or to select Manual Paper, and then press the OK button.

Note

• If any paper has been advanced that will not be used, a message is shown requesting you to remove it.

Press or to select "Yes", and then press the OK button. Remove the paper and go to the next step.

3

Press or to select the type of paper, and then press the OK button.

When printing on heavyweight paper, select POP Board and load the sheet in the Front Paper Feed Slot.

(See "Loading Heavyweight Sheets in the Front Paper Feed Slot.") →P.20

When printing on other types of paper, select the type of paper and load the sheet in the Top Paper Feed

Slot. (See "Loading Sheets in the Top Paper Feed Slot.") →P.17

Note

• For details on types of paper to select, see the Paper Reference Guide. (See "Types of Paper.")

→User's Guide

Loading Sheets in the Top Paper Feed Slot

→User's Guide (HTML) 17

Basic Guide

Loading Sheets in the Feed Slot iPF6400

• One sheet of paper can be loaded at a time. Do not load multiple sheets. This may cause paper jams.

Important

• Before feeding paper or printing, make sure the sheet is flat against the Paper Tray Cover. The sheet may jam if it curls before feeding or printing and the trailing edge drops toward the front.

• Paper that is wrinkled or warped may jam. If necessary, straighten the paper and reload it.

• Load the paper straight. Loading paper askew will cause an error.

• Store unused paper in the original package, away from high temperature, humidity, and direct sunlight.

1

Note

Open the Paper Tray Cover (a), and then open the

Tray Extension (b).

2

Slide the Width Guide (a) to align it with the mark for the size of paper you will load.

18

Basic Guide

iPF6400 Loading Sheets in the Feed Slot

3

Load one sheet, printing-side up, in the Top Paper

Feed Slot.

Insert the paper until it touches the far end of the tray lightly.

4

Important

• If you load a sheet larger than A2, the sheet may fall behind the printer under its own weight. Put your hand under the sheet to support it and prevent it from falling.

• If it is difficult to load rolls from the front of the printer, load them from the back of the printer.

Note

Move the Width Guide (a) to match the size of paper loaded.

Set the Width Guide against the edge of the paper to prevent the paper from becoming crooked or wrinkled.

5

Press the OK button.

• If a print job was received

After the paper is advanced, the printer starts printing the print job.

• If no print job was received

The printer now starts feeding the paper.

Basic Guide

19

Loading Sheets in the Feed Slot iPF6400

Loading Heavyweight Sheets in the Front Paper Feed Slot

→User's Guide (HTML)

• Always load POP Board in the Front Paper Feed Slot for printing. Loading it in other ways may impair operation and damage the printer.

Important

• One sheet of paper can be loaded at a time. Do not load multiple sheets. This may cause paper jams.

• Straighten paper if it is warped before loading it.

• Load the paper straight. Loading paper askew will cause an error.

• Once you load the paper, you cannot shift it sideways. Load the paper straight.

• Store unused paper in the original package, away from high temperature, humidity, and direct sunlight.

1

Note

If the message "Leave 70cm (28") space behind

printer." is displayed, check the space behind the printer, pull up the four Front Tray Guides above the Ejection Guide, and press the OK button.

2

Note

• Sufficient space behind the printer is required when loading paper in the Front Paper Feed Slot. For details on the installation space required, see "Specifications." →User's Guide

After "Open top cover." is displayed, open the Top

Cover.

20

Basic Guide

iPF6400 Loading Sheets in the Feed Slot

3

Set the leading edge of one sheet, printing-side up, on the Front Tray Guides, and insert the sheet in the Front Paper Feed Slot, keeping it level.

4

Important

• When you insert the sheet in the Front Paper Feed Slot, keep the sheet level, relative to the paper feed slot.

Failure to do this may scratch the printing surface.

As you look inside the Top Cover, insert the leading edge of the sheet between the Platen and Paper Retainer (a), keeping it parallel to the Paper

Retainer (a), and align the paper with the Paper

Alignment Line (b) of the Front Tray Guides.

Basic Guide

21

Loading Sheets in the Feed Slot iPF6400

Important

• Do not touch the Linear Scale (a) or Carriage

Shaft (b). This may stain your hands and damage the printer.

5

When "Close top cover." is displayed, close the

Top Cover and press the OK button.

The sheet is held between the Platen and Back

Cover, and feeding begins.

• If a print job was received

After the paper is advanced, the printer starts printing the print job.

• If no print job was received

The printer now starts feeding the paper.

6

After printing, the printer will temporarily stop advancing the paper while the trailing edge is still in the rollers to prevent the sheet from dropping.

Once you press the OK button, the paper can be removed.

7

Remove the sheet, keeping the front edge level as you pull it out.

22

Important

• If POP Board is accidentally removed at an angle, it may scratch the printed surface.

Basic Guide

iPF6400 Removing Sheets

8

Press the OK button.

9

Lift the four Front Tray Guides above the Ejection

Guide, store them toward the front, and then press the OK button.

Remove sheets from the printer as follows.

Removing sheets from the top paper feed slot →P.23

Removing heavyweight sheets from the front paper feed slot →P.24

Removing sheets from the top paper feed slot

1

On the Tab Selection screen of the Control Panel, press ◀ or

▶ to select the Paper tab ( ).

Note

• If the Tab Selection screen is not displayed, press the Menu button.

2

Press the OK button.

The Paper Menu is displayed.

3

Press or to select Eject Paper, and then press the OK button.

Basic Guide

23

Removing Sheets iPF6400

4

Press or to select "Yes", and then press the OK button.

The paper is ejected from the front of the printer.

Important

• If the trailing edge of a sheet is not ejected, pull the sheet out, keeping the front edge level. Accidentally removing the sheet at an angle may scratch the printed surface.

Removing heavyweight sheets from the front paper feed slot

1

On the Tab Selection screen of the Control Panel, press ◀ or

▶ to select the Paper tab ( ).

• If the Tab Selection screen is not displayed, press the Menu button.

Note

2

Press the OK button.

The Paper Menu is displayed.

3

Press or to select Eject Paper, and then press the OK button.

4

Press or to select "Yes", and then press the OK button.

As the printer ejects the paper, the paper is stopped momentarily with the trailing edge still held in the rollers.

5

Press the OK button.

The sheet can now be removed.

6

Remove the sheet, keeping the front edge level as you pull it out.

24

Important

• If POP Board is accidentally removed at an angle, it may scratch the printed surface.

7

Press the OK button.

Important

• Always remove the sheet before pressing the OK button. If you do not remove the sheet before step 7, it may go back inside the printer, leaving roller marks across the trailing edge of paper.

Basic Guide

iPF6400 Removing Sheets

8

Lift the four Front Tray Guides above the Ejection

Guide, store them toward the front, and then press the OK button.

Basic Guide

25

Ink Tanks iPF6400

Ink Tanks ............................................................................................................................................................................ 26

Replacing Ink Tanks ....................................................................................................................................................... 26

When purchasing, check the Model number.

Shape Colors

Matte black

Black

Cyan

Magenta

Yellow

Photo cyan

Photo magenta

Red

Green

Blue

Gray

Photo gray

Shape Colors

Matte black

Black

Cyan

Magenta

Yellow

Photo cyan

Photo magenta

Red

Green

Blue

Gray

Photo gray

Model number

PFI-106 MBK

PFI-106 BK

PFI-106 C

PFI-106 M

PFI-106 Y

PFI-106 PC

PFI-106 PM

PFI-106 R

PFI-106 G

PFI-106 B

PFI-106 GY

PFI-106 PGY

Ink Type

Pigment ink

Model number

PFI-206 MBK

PFI-206 BK

PFI-206 C

PFI-206 M

PFI-206 Y

PFI-206 PC

PFI-206 PM

PFI-206 R

PFI-206 G

PFI-206 B

PFI-206 GY

PFI-206 PGY

Ink Type

Pigment ink

Note

For instructions on Ink Tank replacement, see "Replacing Ink Tanks." →P.26

• The provided Starter Ink Tanks contain 90 ml (3.0 fl oz) each.

Capacity

130 ml (4.4 fl oz)

Capacity

300 ml (10.2 fl oz)

26

Compatible ink tanks

For information on supported ink tanks, see "Ink Tanks." →P.26

Replacement ink tanks in 130 ml (4.4 fl oz) and 300 ml (10.2 fl oz) capacities are supported.

Basic Guide

iPF6400 Replacing Ink Tanks

Note

• Depending on the color, you can also use ink tanks of different capacities.

Precautions when handling ink tanks

Take the following precautions when handling ink tanks.

Caution

• For safety, keep ink tanks out of the reach of children.

• If ink is accidentally ingested, contact a physician immediately.

Important

• There may be ink around the ink supply section of ink tanks you removed. Handle ink tanks carefully during replacement. The ink may stain clothing.

• Do not install used ink tanks in another model of printer.

This will prevent correct ink level detection, which may damage the printer or cause other problems.

• We recommend using up an Ink Tank in the course of printing within six months after breaking the seal. Printing quality may be affected if you use older ink tanks.

• Do not leave the printer without ink tanks installed for extended periods (a month or more). Residual ink may become clogged inside the printer and affect printing quality.

Confirm the message

When the ink level becomes low, a message is displayed on the Display Screen.

According to the message, replace the ink tank or prepare a new ink tank. (See "When to Replace Ink Tanks.")

→User's Guide

If a message requests you to replace an Ink Tank, press the OK button. In this case, you can skip the step Access

the menu for ink tank replacement. Follow the instructions in Remove the ink tanks.

Important

• Do not remove an Ink Tank during initialization immediately after turning on the printer, or during printhead cleaning.

Ink may leak out.

Note

• Ink Tank replacement is possible even during printing, when print jobs are being canceled, or when paper is being advanced.

Basic Guide

27

Replacing Ink Tanks iPF6400

Access the menu for Ink Tank replacement

1

On the Tab Selection screen of the Control Panel, press ◀ or

▶ to select the Ink tab ( ).

Note

• If the Tab Selection screen is not displayed, press the Menu button.

2

Press the OK button.

The Ink Menu is displayed.

3

Press or to select Rep. Ink Tank, and then press the OK button.

A message on the Display Screen requests you to open the Ink Tank Cover. Remove the Ink Tank at this point.

Remove the Ink Tanks

1

→User's Guide (HTML)

Open the Ink Tank Cover and check the ink lamps.

Ink lamps flash when there is little ink left.

28

Basic Guide

iPF6400 Replacing Ink Tanks

2

Press the tip of the Ink Tank Lock Lever of the color for replacement horizontally and lift the Ink Tank

Lock Lever to open it.

3

Hold the Ink Tank by the grips and remove it. Press the OK button.

Important

• If there is still ink in the Ink Tank you removed, store it with the ink holes (a) facing up. Otherwise, ink may leak and cause stains.

Put the Ink Tank in a plastic bag and seal it.

Note

• Dispose of used ink tanks according to local regulations.

Basic Guide

29

Replacing Ink Tanks iPF6400

Installing Ink Tanks

1

Before opening the pouch, gently agitate the Ink Tank seven or eight times. Agitate the ink in the Ink Tank by slowly rotating the Ink Tank upside-down and right side up repeatedly.

2

• After installing an ink tank, do not remove and shake it. Doing so may cause the ink to leak out.

Important

• If you do not agitate the Ink Tank, the ink may settle, which may affect printing quality.

Open the pouch and remove the Ink Tank.

Important

• Never touch the ink holes or electrical contacts. This may cause stains, damage the Ink Tank, and affect printing quality.

30

Basic Guide

iPF6400 Replacing Ink Tanks

3

Press the OK button and install the Ink Tank into the holder as shown, with the ink holes facing down.

Important

• Ink tanks cannot be installed in the holder if the color or orientation is incorrect.

If the Ink Tank does not fit in the holder, do not force it in. Make sure that the color of the Ink Tank Lock

Lever matches the color of the Ink Tank and check the orientation of the Ink Tank before reinstalling it.

4

Push the Ink Tank Lock Lever closed until it clicks into place.

Basic Guide

31

Replacing Ink Tanks iPF6400

Important

• If a 130 ml (4.4 fl oz) ink tank is installed facing the wrong direction, the rotating part of the Ink

Tank Lock Lever come out of place.

If this happens, open the Ink Tank Lock Lever to return it to the proper position.

5

Make sure the Ink Lamp is lit in red.

6

• If the Ink Lamp is not lit, reinstall the tank.

Note

Close the Ink Tank Cover.

32

Basic Guide

iPF6400 Printhead

Printhead ............................................................................................................................................................................ 33

Replacing the Printhead ............................................................................................................................................... 33

When purchasing, check the Model number.

Shape Model number

PF-05

Note

For instructions on replacing the Printhead, see "Replacing the Printhead." →P.33

When to replace the Printhead

This printer is equipped with two printheads.

Replace one or both printheads in the following situations.

• If the printing quality does not improve even after one or two cycles of Head Cleaning B from the printer menu

Replace any printheads with poor printing performance.

• If the Display Screen indicates "Open top cover and replace the left printhead."

Replace the Printhead on the left side.

• If the Display Screen indicates "Open top cover and replace the right printhead."

Replace the Printhead on the right side.

• If your Canon dealer has advised Printhead replacement

Replace the Printhead as directed.

Compatible printheads

For information on compatible printheads, see "Printhead." →P.33

Precautions when handling the Printhead

Take the following precautions when handling the Printhead.

Caution

• For safety, keep the Printhead out of the reach of children.

• If ink is accidentally ingested, contact a physician immediately.

• Do not touch the Printhead immediately after printing. The Printhead becomes extremely hot, and there is a risk of burns.

33

Basic Guide

Replacing the Printhead iPF6400

Important

• There may be ink around the nozzles of the Printhead you remove. Handle the Printhead carefully during replacement.

The ink may stain clothing.

• Do not open the Printhead pouch until immediately before installation. After removing the Printhead from the pouch, install it right away. If the Printhead is left after the pouch is opened, the nozzles may dry out, which may affect printing quality.

Access the menu for Printhead replacement

Caution

• When replacing the Printhead immediately after printing, wait a few minutes before replacing it. The metal parts of the

Printhead become hot during printing, and there is a risk of burns from touching these parts.

Important

• Your hands may become dirty during Printhead replacement. Use the gloves provided with the new Printhead for replacement.

• Prepare a new Ink Tank when ink levels are low.

Note

• When the remaining capacity of Maintenance cartridge is low, prepare a new Maintenance cartridge.

1

Remove any paper that has been advanced by selecting Eject Paper in the Control Panel menu.

• When using a roll, rewind it.

(See "Removing the Roll from the Printer.") →P.14

• When using sheets, remove the sheet.

(See "Removing Sheets.") →P.23

2

Clean inside the Top Cover. (See "Cleaning Inside the Top Cover.") →P.46

3

On the Tab Selection screen of the Control Panel, press ◀ or

▶ to select the Settings/Adj. tab ( ).

34

Note

• If the Tab Selection screen is not displayed, press the Menu button.

4

Press the OK button.

The Set./Adj. Menu is displayed.

5

Press or to select Maintenance, and then press the OK button.

6

Press or to select Replace P.head, and then press the OK button.

7

Press or to select the Printhead for replacement.

Select Printhead L when replacing the left printhead and Printhead R when replacing the right printhead.

Make sure your selection is correct.

8

Press the OK button.

The ink begins to be drawn in, and instructions appear on the Display Screen after this has finished.

It takes about three minutes for the ink to be drawn in.

Basic Guide

iPF6400 Replacing the Printhead

Replace the Printhead

1

Open the Top Cover.

Instructions are now shown on the Display Screen regarding Printhead replacement.

2

If the Printhead Fixer Cover or Printhead Fixer Lever is dirty, use a damp cloth that you have wrung out completely to wipe it clean.

Basic Guide

35

Replacing the Printhead iPF6400

Important

• Do not touch the Linear Scale (a) or Carriage

Shaft (b). Touching these parts may damage them.

3

• Never touch the metal contacts of the Carriage. This may damage the printer.

Pull the Printhead Fixer Lever forward all the way to open it completely.

4

Pull up the Printhead Fixer Cover to open it completely.

36

Basic Guide

iPF6400 Replacing the Printhead

5

Remove the Printhead and press the OK button.

6

Note

• Dispose of the used Printhead in accordance with local regulations.

Holding the new Printhead by the grips (a), remove it from the pouch.

Important

• When handling the Printhead, always hold it by the grips (a). Never touch the nozzles (b) or metal contacts

(c). This may damage the Printhead and affect printing quality.

• Never touch the ink supply section (d). This may cause printing problems.

Basic Guide

37

Replacing the Printhead iPF6400

7

While firmly holding the Printhead you have removed, use your other hand to remove the orange

Protective Part (a). Squeeze the grips (c) of Protective Part (b) and pull it down to remove it.

8

Important

• The inside surface of the Protective Part (a) and Protective Part (b) is coated with ink to protect the nozzles.

Be careful not to touch these surfaces when removing the caps.

• The Printhead contains ink to protect the nozzles. We recommend removing Protective Part (b) as you hold it over the Printhead package or safely out of the way to avoid spilling ink and staining your clothes or the surrounding area. If ink accidentally spills, wipe off the ink with a dry cloth.

• If you need to put a Printhead somewhere temporarily before installation, do not keep the nozzles and metal contacts facing down. If the nozzles or metal contacts are damaged, it may affect the printing quality.

• Do not reattach the Protective Part or protective material. Dispose of these materials in accordance with local regulations.

With the nozzles facing down and the metal contacts toward the back, insert the Printhead into the

Carriage. Carefully push the printhead firmly into the Carriage, ensuring that the nozzles and metal contacts do not touch the carriage.

9

Pull the Printhead Fixer Cover down toward the front to lock the Printhead in place.

38

Basic Guide

iPF6400 Replacing the Printhead

10

Push the Printhead Fixer Lever toward the back of the printer until it clicks.

11

Close the Top Cover.

Ink now fills the system. It takes about 11 minutes for ink to fill the system.

Important

• Never remove an Ink Tank while the system is filling with ink.

Note

• The procedure is now finished if you have set Rep.P.head Print to Off in the Control Panel menu.

In this case, execute the Initial adjustmt of Head Posi. Adj. from the Control Panel menu.

(See "Adjustment When Installing the Printhead.") →User's Guide

12

Follow the instructions on the Display Screen to advance the paper.

After the paper is advanced the Initial adjustmt of Head Posi. Adj. will be executed automatically.

Note

• When printing fine lines or text at high precision on glossy or semi-glossy photo or proofing paper, set the optimal Printhead height before aligning the printhead.

(See "Enhancing Printing Quality.") →User's Guide

Basic Guide

39

Maintenance Cartridge iPF6400

Maintenance Cartridge ................................................................................................................................................. 40

Replacing the Maintenance Cartridge ................................................................................................................... 40

When purchasing, check the Model number.

Shape Model number

MC-16

Note

For instructions on replacing the Maintenance Cartridge, see "Replacing the Maintenance Cartridge." →P.40

Compatible maintenance cartridges

For information on compatible maintenance cartridges, see "Maintenance Cartridge." →P.40

Precautions when handling the Maintenance Cartridge

Take the following precautions when handling the Maintenance Cartridge.

Caution

• For safety, keep the Maintenance Cartridge out of the reach of children.

• If ink is accidentally ingested, contact a physician immediately.

• Do not remove the Maintenance Cartridge except to replace it. Ink may leak out.

Important

• To prevent ink from leaking from a used Maintenance Cartridge, avoid dropping the cartridge or storing it at an angle.

Otherwise, ink may leak and cause stains.

• Ink adheres to the top of the Maintenance Cartridge after it has been used. Handle the Maintenance Cartridge carefully during replacement. The ink may stain clothing.

Confirm the message

When the Maintenance Cartridge is almost empty, a message is shown on the Display Screen. According to the message, replace the Maintenance Cartridge or prepare a new Maintenance Cartridge. (See "When to Replace the

Maintenance Cartridge.") →User's Guide

40

Basic Guide

iPF6400 Replacing the Maintenance Cartridge

If a message is displayed requesting Maintenance Cartridge replacement, you can skip the step Access the menu

for Maintenance Cartridge replacement. Follow the instructions in Replace the Maintenance Cartridge.

Important

• Do not replace the Maintenance Cartridge during initialization immediately after turning on the printer, during Printhead cleaning, or when ink is being absorbed. Ink may leak out.

Access the menu for Maintenance Cartridge replacement

1

On the Tab Selection screen of the Control Panel, press ◀ or

▶ to select the Settings/Adj. tab ( ).

• If the Tab Selection screen is not displayed, press the Menu button.

Note

2

Press the OK button.

The Set./Adj. Menu is displayed.

3

Press or to select Maintenance, and then press the OK button.

4

Press or to select Repl. maint cart, and then press the OK button.

Basic Guide

41

Replacing the Maintenance Cartridge iPF6400

Replace the Maintenance Cartridge

1

Open the box of the new Maintenance Cartridge and remove the plastic bag and packaging material. Holding the handles (a) on both sides, pull out the cartridge.

Important

• Never touch the metal contacts (a). Doing so may damage the Maintenance Cartridge.

2

Remove the Ejection Guide.

42

Basic Guide

iPF6400 Replacing the Maintenance Cartridge

3

Pull out the used Maintenance Cartridge by the grip

(a). Holding the cartridge by the handles (b) on both sides, keep the cartridge level as you remove it.

4

Important

• Used maintenance cartridges are heavy. Always grasp the cartridge firmly and keep the cartridge level during removal and storage. If you drop a used Maintenance Cartridge or store it at an angle, ink may leak and cause stains.

• The remaining Maintenance Cartridge capacity is recorded on each printer. Do not install a used Maintenance

Cartridge in another printer.

Keep the used Maintenance Cartridge level as you put it in the plastic bag that was in the box, as shown.

5

Expel excess air from the plastic bag as you seal the zipper. Fold the bag in half.

Basic Guide

43

Replacing the Maintenance Cartridge iPF6400

6

Put the used Maintenance Cartridge and packaging material in the box, just as the new Maintenance

Cartridge was originally packaged, and store the used cartridge keeping it level.

7

Important

• Always put the used Maintenance Cartridge back in the box and store the box on a flat surface. Otherwise, ink may leak and cause stains.

Note

• In accordance with active and ongoing environmental programs, Canon supports recycling of used maintenance cartridges. Follow the instructions provided with the new Maintenance Cartridge that describe how to process the used Maintenance Cartridge.

Holding the handles (a) on both sides of the new

Maintenance Cartridge, insert it completely, keeping it level.

8

Hold the Ejection Guide on both sides by the near end. Aligning the Ejection Guide with the guides

(a), insert it into the printer until it locks in place.

44

Basic Guide

iPF6400 Replacing the Maintenance Cartridge

9

Press the OK button.

The Maintenance Cartridge is now initialized.

Basic Guide

45

Cleaning Inside the Top Cover iPF6400

Cleaning Inside the Top Cover .................................................................................................................................. 46

Cleaning the Printhead ................................................................................................................................................. 48

Clean inside the Top Cover about once a month to maintain better printing quality and help prevent problems.

Also clean inside the Top Cover in the following situations to ensure optimal operation.

• If the printed surface or the underside of paper is dirty after printing

• After you have used up a roll

• After borderless printing

• After printing on small paper

• After printing on paper that generates a lot of cutting debris

• If you have replaced the roll

• After printing on paper that generates a lot of paper dust

• If the message "Blue platen switch is dirty." is displayed

• If the Platen inside the Top Cover becomes dirty, it may soil the underside of paper. We recommend cleaning the Platen after borderless printing or printing on small paper.

Important

• If the Ejection Guide is dirty, it may soil the edge of the paper when the paper is cut. We recommend cleaning the

Ejection Guide even if it does not appear dirty, because it may actually be covered with paper dust.

1

On the Tab Selection screen of the Control Panel, press ◀ or

▶ to select the Settings/Adj. tab ( ).

Note

• If the Tab Selection screen is not displayed, press the Menu button.

2

Press the OK button.

The Set./Adj. Menu is displayed.

3

Press or to select Maintenance, and then press the OK button.

4

Press or to select Clean Platen, and then press the OK button.

A message on the Display Screen requests you to open the Top Cover.

5

Open the Top Cover.

46

Basic Guide

iPF6400 Cleaning Inside the Top Cover

6

If paper dust has accumulated in the Vacuum holes

(a) on the Platen or in the Borderless Printing Ink

Grooves (b), use the Cleaning Brush (c), provided with the printer, to wipe it away.

7

• If the Cleaning Brush is dirty, rinse it in water.

Note

Using a damp cloth that you have wrung out completely, wipe inside the Top Cover to clean it. Wipe away any ink residue on the Platen (a) as a whole, on the Paper Retainer (b), Borderless Printing Ink

Grooves (c), and blue Switch (d).

Warning

• Never use flammable solvents such as alcohol, benzene, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock.

47

Basic Guide

Cleaning the Printhead iPF6400

Important

• Do not use a dry cloth to wipe inside the Top Cover. This may create a static charge, which may attract dust and affect the printing quality.

• Do not touch the Linear Scale (a) or Carriage

Shaft (b). This may stain your hands and damage the printer.

8

Close the Top Cover.

48

If printing is faint, cleaning the Printhead may improve results.

Choose one of two Printhead cleaning modes (Head Cleaning A or Head Cleaning B), depending on the problem to resolve.

• Head Cleaning A

Use this mode if printing is faint or contains foreign substances. This method of cleaning consumes the least amount of ink.

It takes about six minutes to complete.

• Head Cleaning B

Use this mode if no ink is ejected at all, or if Head Cleaning A does not solve the problem.

It takes about seven minutes to complete.

• Do not remove the Maintenance Cartridge or ink tanks during either Head Cleaning A or Head Cleaning B.

Caution

Basic Guide

iPF6400 Cleaning the Printhead

Note

• If printing does not improve after Head Cleaning B, try repeating Head Cleaning B once or twice. If this still does not improve printing, the Printhead may have reached the end of its useful life. Contact your Canon dealer for assistance.

• Nozzles are periodically checked to ensure they are clear. Configure the settings on the Control Panel menu in Nozzle

Check. (See "Menu Settings.") →User's Guide

Perform cleaning as follows.

1

On the Tab Selection screen of the Control Panel, press ◀ or

▶ to select the Settings/Adj. tab ( ).

• If the Tab Selection screen is not displayed, press the Menu button.

Note

2

Press the OK button.

The Set./Adj. Menu is displayed.

3

Press or to select Maintenance, and then press the OK button.

4

Press or to select Head Cleaning, and then press the OK button.

5

Press or to select Head Cleaning A or Head Cleaning B, and then press the OK button.

Head cleaning is now executed.

6

Print a test pattern to check the nozzles, and determine whether cleaning has cleared the nozzles. (See

"Checking for Nozzle Clogging.") →User's Guide

Basic Guide

49

Control Panel iPF6400

Control Panel .................................................................................................................................................................... 50

Menu Operations ............................................................................................................................................................ 51

Menu Structure ............................................................................................................................................................... 55

50 a Display Screen

Shows printer menus, as well as the printer status and messages.

b Power button (green)

Turns the printer on and off. (See "Turning the Printer On and Off.") →User's Guide

The Power button is lit when the printer is on or in Sleep mode.

c Stop button

Cancels print jobs in progress and ends the ink drying period.

d Navigate button

Enables you to check instructions for loading and removing paper or replacing ink tanks or printheads, as well as other operations. (See "How to View Instructions with Navigate.") →User's Guide e Arrow buttons

• ◀ button

Press this button on the Tab Selection screen to move to another tab.

In menu items requiring numerical input, press this button to move to another digit.

button

Press this button when viewing menus to display the next menu item or setting value.

• ▶ button

Press this button on the Tab Selection screen to move to another tab.

In menu items requiring numerical input, press this button to move to another digit.

button

Press this button when viewing menus to display the next menu item or setting value.

f OK button

Press this button on the Tab Selection screen to display the menu of the tab shown.

Basic Guide

iPF6400 Menu Operations

Pressing this button in menu items of each tab for which is displayed at left will move to the lower level of the menu item, enabling you to execute menu commands or set menu values.

Also press this button if the Display Screen indicates to press the OK button.

g Back button

Displays the screen before the current screen.

h Menu button

Displays the Tab Selection screen. (See "Menu Settings.") →User's Guide i Cut button

Pressing this button when rolls are loaded cuts the paper, if you have specified Automatic or Eject in Cutting

Mode in the Control Panel menu. (See "Specifying the Cutting Method for Rolls.") →User's Guide j Feed button

Pressing this button when rolls are loaded enables you to reposition the paper. (See "Feeding Roll Paper Manually.") →User's Guide k Load button

Press this button when loading or replacing paper.

(See "Loading Rolls in the Printer.") →P.11

(See "Loading Sheets in the Feed Slot.") →P.17

l Cut Sheet lamp (green)

Lit when Tray or Front Paper Feed Slot is selected as the paper source.

m Roll Media lamp (green)

Lit when rolls are selected as the paper source.

n Message Lamp (orange)

• On

A warning message is displayed.

• Flashing

An error message is displayed.

• Off

The printer is off or is operating normally.

o Data Lamp (green)

• Flashing

During printing, the Data lamp flashes when the printer is receiving or processing print jobs. Otherwise, this lamp flashes when the print job is paused or the printer is updating the firmware.

• Off

There are no active print jobs when the Data lamp is off.

• To recover from Sleep mode, any button can be pressed on the Control Panel.

Note

To view available menus organized on tabs, select a tab on the Tab Selection screen and press the OK button.

For details, see "Menu Settings." →User's Guide

51

Basic Guide

Menu Operations iPF6400

• Menus (when the Ink tab is selected and the OK button is pressed)

Note

• If the Tab Selection screen is not displayed, press the Menu button.

Simply press buttons on the Control Panel to access menus on various tabs from the Tab Selection screen and set or execute Menu items.

The following section describes menu operations.

Accessing menus →P.52

Specifying menu items →P.53

Specifying numerical values →P.53

Executing menu commands →P.54

Accessing menus

Printer menus are grouped by function.

Menus are displayed with the upper line selected. You can use the buttons on the Control Panel to access each menu.

• Press Back to access a higher menu in the menu list, and press OK to access a lower one. If not all menu items are displayed, hold down or to scroll through higher and lower menu items. Items you select are highlighted.

52

The scroll bar at right indicates the current position in the overall menu.

Basic Guide

iPF6400 Menu Operations

• Lower menus are available if is displayed at left next to the second and subsequent rows. To access the lower menus, select the menu and press the OK button.

Specifying menu items

Menu items can be set as follows.

1

Press or to select the desired setting, and then press the OK button.

After two seconds, the display reverts to the upper level menu.

Note

• If a confirmation message is displayed regarding the setting you entered, press the OK button. The setting is applied, and the printer is now in Standby.

Specifying numerical values

Follow these steps to enter numbers. In this example, network settings items are entered.

1

Press the ◀ or ▶ button to move to the next field for input.

2

Press the or button to enter the value.

• Hold down or to increase or decrease the value continuously.

Note

Basic Guide

53

Menu Operations iPF6400

3

Repeat steps 1 and 2 to complete the settings, and then press the OK button.

Note

• If a confirmation message is displayed regarding the setting you entered, press the OK button. The setting is applied, and the printer is now in Standby.

Executing menu commands

Menu commands can be executed as follows.

1

Press or to select the action to execute, and then press the OK button.

The menu command is now executed.

54

Basic Guide

iPF6400 Menu Structure

The menu structure is shown categorized by tab. The * on the right side of an item indicates the default value.

The printer menu is classified into regular menu items available when no print job is in progress and menu during printing items only available while printing is in progress. see "Printer Menu Operations." →User's Guide

Regular menu Menu during printing

Paper Menu

Not displayed

Ink Menu

Job Menu

Set./Adj. Menu

The same Ink Menu as normal is displayed.

The same Job Menu as normal is displayed.

A limited Set./Adj. Menu containing the following items is displayed.

Adj. Fine Feed (*1)

• Printer Info

*1: Only displayed in the menu during printing. Not displayed in the regular menu.

For instructions on menu operations, see "Menu Operations." →P.51

For details on menu items, see "Menu Settings." →User's Guide

Paper Menu

The Paper Menu is not displayed during printing.

First Level

Load Paper

Eject Paper

Chg. Paper Type (*1)

Chg. Paper Size

ManageRemainRoll

Paper Details

Paper Details

Second Level

Roll Paper ┋ Manual Paper

Roll Paper

Manual Paper

Manual PaperSize

Roll Length (*3)

Off * ┋ On

(The paper type is dis-

played here.) (*1)

Third Level

Head Height

Skew Check Lv.

Cutting Mode (*5)

Cut Speed

Trim Edge First

CutDustReduct.

VacuumStrngth

Scan Wait Time

Roll DryingTime

NearEnd RollMrgn

NearEnd Sht Mrgn

BordlessOversize

Manual Feed

Return Defaults

Fourth Level

(The paper type is displayed here.) (*1)

(The size of paper is displayed here.) (*2)

CustomPaperSize (Set the length and width)

(Set the length)

Fifth Level

Automatic * ┋ Highest ┋ High ┋ Standard ┋

Low ┋ Lowest ┋ Super Low

High Accuracy ┋ Standard *┋ Loose ┋ Off

Automatic ┋ Eject ┋ Manual

Fast ┋ Standard ┋ Slow

Automatic ┋ Off ┋ On (Preset Len) ┋ On(Input

Length) ┋ Manual

Off ┋ On

Automatic * ┋ Strongest ┋ Strong ┋ Standard

┋ Weak ┋ Weakest

Dry time

Area (*4)

Off * ┋ 1 sec. ┋ 3 sec. ┋ 5 sec. ┋ 7 sec. ┋ 9 sec.

Entire area * ┋ Leading edge

Off ┋ 30 sec. ┋ 1 min. ┋ 3 min. ┋ 5 min. ┋ 10 min. ┋ 30 min. ┋ 60 min.

3mm ┋ 20mm

3mm ┋ 20mm

Standard * ┋ Little

Front ┋ Top

Basic Guide

55

Menu Structure iPF6400

First Level

Keep Paper Type

Second Level

Off * ┋ On

Third Level Fourth Level Fifth Level

*1: For information on the types of paper the printer supports, refer to the Paper Reference Guide. (See Paper Reference Guide .)

Types of paper in the printer driver and related software (as well as on the Control Panel) are updated when you install the printer driver from the User Software CD-ROM or if you update paper information with the Media Configuration Tool. (See "Updating paper information.") →User's Guide

*2: For information on the sizes of paper the printer supports, see "Paper Sizes." →User's Guide

*3: Available only if ManageRemainRoll is On.

*4: Leading edge is not available as a setting option in the Paper Detailed Settings dialog box of the printer driver.

*5: see "Specifying the Cutting Method for Rolls." →User's Guide

Ink Menu

Rep. Ink Tank

Head Cleaning A

First Level

Job Menu

First Level

Job Log

Print Job Log

Pause Print

Second Level

(Choose from information about the latest three print jobs.)

Third Level

Document Name

User Name

Page Count

Job Status

Print Start Time

Print End Time

Print Time

Output Img. Size

Media Type

Paper Consumed

Paper Length

Paper Width

Interface

Ink Consumed

Print settings

Head Height

Temp./Humidity

Adjustment req.

Off * ┋ On

Fourth Level

OK ┋ CANCELED yyyy/mm/dd hh:mm:ss yyyy/mm/dd hh:mm:ss xxxsec.

(The image size is displayed)

Fifth Level

USB ┋ Network

Tot.Ink Consumed

(The ink color is displayed here.) xxx.xxx ml xxx.xxx ml

56

Set./Adj. Menu

Limited items are displayed during printing. The displayed items are indicated by annotations.

First Level Second Level Third Level Fourth Level

Test Print

Fifth Level Sixth Level Seventh Level

Nozzle Check ┋ Status Print ┋ Interface Print ┋ Paper Details ┋ Print Job Log ┋ Menu Map

Basic Guide

iPF6400 Menu Structure

Maintenance

Basic Guide

57

58

Menu Structure iPF6400

First Level Second Level Third Level Fourth Level

DNS Settings

(*9)(*10)

Fifth Level

DNS Dync up-

date (*9)

Sixth Level

Statefull Addr

(*9)

Stateless Addr

(*9)

Pri. DNS SrvAddr (*9)

Seventh Level

On

On

┋ Off *

┋ Off *

NetWare (*8)

AppleTalk (*8)

NetWare (*8)

Frame Type

(*5)(*8)

Print Service

(*5)(*8)

On ┋ Off *

On ┋ Off *

Sec. DNS SrvAddr (*9)

DNS Host Name (*9)

DNS Domain Name (*9)

Auto Detect ┋ Ethernet 2 ┋ Ethernet 802.2 *┋ Ethernet 802.3

┋ Ethernet SNAP

BinderyPServer ┋ RPrinter ┋ NDSPServer *┋ NPrinter

Ethernet Driv-

er (*8)

Auto Detect

(*8)

Comm.Mode

(*6)(*8)

On * ┋ Off

Half Duplex * ┋ Full Duplex

Ethernet Type

(*6)(*8)

10 Base-T * ┋ 100 Base-TX ┋ 1000 Base-T

Spanning

Tree (*8)

Not Use * ┋ Use

MAC Address

(*8)

xxxxxxxxxxxx

Interface Print (*8)

Return Defaults (*8)

System Setup Sleep Timer

(*11)

Shut Down

Timer

Buzzer

5 min. * ┋ 10 min. ┋ 15 min. ┋ 20 min. ┋ 30 min. ┋ 40 min. ┋ 50 min. ┋ 60 min. ┋ 210 min.

Off ┋ 5 min. ┋ 10 min. ┋ 30 min. ┋ 1 hour ┋ 4 hours ┋ 8 hours *┋ 12 hours

Off ┋ On *

Contrast Adj.

Date & Time

(*8)

Date Format

(*8)

Language

-4,-3,-2,-1,0*,+1,+2,+3,+4

Date yyyy/mm/dd

(*7)(*8)

Time hh:mm yyyy/mm/dd * ┋ dd/mm/yyyy ┋ mm/dd/yyyy

Time Zone

(*8)

Length Unit

English ┋日本語┋Français┋Italiano┋Deutsch┋Español┋Русский┋中文(簡

体字)┋한국어

0:London (GMT) ┋ +1:Paris,Rome ┋ +2:Athens,Cairo ┋ +3:Moscow ┋

+4:Eerevan,Baku ┋ +5:Islamabad ┋ +6:Dacca ┋ +7:Bangkok ┋ +8:Hong

Kong ┋ +9:Tokyo,Seoul ┋ +10:Canberra ┋ +11:NewCaledonia ┋ +12:Wellington ┋ -12:Eniwetok ┋ -11:Midway is. ┋ -10:Hawaii(AHST) ┋ -9:Alaska(AKST) ┋ -8:Oregon (PST) ┋ -7:Arizona(MST) ┋ -6:Texas (CST) ┋

-5:NewYork(EST) ┋ -4:Santiago ┋ -3:Buenos Aires ┋ -2: ┋ -1:Cape Verde meter * ┋ feet/inch

Pause ┋ Warning ┋ None * Detect Mismatch

Paper Size

Basis

Roll Selection

1

Roll Selection

2

ISO A3 (297mm) *

10in. (254mm) *

┋ 300mm Roll

┋ JIS B4 (257mm)

Basic Guide

iPF6400 Menu Structure

First Level Second Level Third Level Fourth Level

Keep Paper

Size

Off * ┋ On

TrimEdge Reload

Automatic ┋ Off *┋ On

Rep.P.head

Print

Off ┋ On *

Nozzle Check Frequency

Warning

Standard * ┋ 1 page

Off * ┋ On

Use Remo-

teUI (*8)

On * ┋ Off

Reset PaprSetngs (*8)

Show Job Log

(*8)

Off ┋ On *

Prep.MovePrinter

Fifth Level

Admin. Menu

(*9)

Change Pass-

word (*9)

(The screen for setting the password is displayed)

Init.Admin.Pswd (*9)

Adj. Fine Feed (*12)(*13)

Printer Info

(*12)

Paper Info

Ink Info

Head Info

System Info

ProductName: s/n:

Days elapsed:

Count [Mdot]:

Printhead L

Printhead R

ProductName:

ProductName:

Sixth Level

┋ s/n: ┋ Days elapsed: ┋ Count [Mdot]:

┋ s/n: ┋ Days elapsed: ┋ Count [Mdot]:

Seventh Level

Error Log

Other Counter

*1: Available after you have used Standard or Initial adjustmt in Head Posi. Adj. once.

*2: Available if Adj. Priority is Automatic or Print Quality.

*3: Available if Adj. Priority is Automatic or Print Length.

*4: Not displayed if IPv4 Mode is Manual.

*5: Not displayed if NetWare is Off.

*6: Not displayed if Auto Detect is On.

*7: Follows the setting in Date Format.

*8: Viewing and configuration is possible for administrators, and only viewing for other users.

*9: Viewing and configuration is possible for administrators only.

*10: Not displayed if IPv6 Support is Off.

*11: Default setting for the time to enter the power save mode/Sleep mode is recommended.

*12: Displayed as the menu during printing while printing is in progress.

*13: Not displayed in the regular menu.

Basic Guide

59

Front iPF6400

Front ..................................................................................................................................................................................... 60

Back ...................................................................................................................................................................................... 61

Top Cover (Inside) .......................................................................................................................................................... 61

Paper Feed Slots ............................................................................................................................................................. 62

Inside the Roll Feed Unit Cover ................................................................................................................................ 63

Carriage .............................................................................................................................................................................. 63

Ink Tank Cover (Inside) ................................................................................................................................................. 64

Vents .................................................................................................................................................................................... 65

Standard With the Ejection Guide removed

60 a Top Cover

Open this cover to install the Printhead and remove any jammed paper from inside the printer, as needed.

(See "Top Cover (Inside).") →P.61

b Paper Tray Cover

Open this cover to load a sheet in the Top Paper Feed Slot. (See "Paper Feed Slots.") →P.62

c Roll Feed Unit

Load rolls in this unit. You can also load sheets manually.

d Roll Feed Unit Cover

Open this cover to load rolls. (See "Inside the Roll Feed Unit Cover.") →P.63

e Control Panel

Use this panel to operate the printer and check the printer status. (See "Control Panel.") →P.50

f Ejection Guide

Supports output paper.

g Output Tray (Front Paper Feed Slot)

All printed documents are ejected from this slot. When loading heavyweight paper, insert it here. (See "Paper

Feed Slots.") →P.62

h Cutter Unit

A round-bladed cutter for automatic roll cutting.

i Maintenance Cartridge

Absorbs excess ink.

j Ink Tank Cover

Open this cover to replace an Ink Tank. (See "Ink Tank Cover (Inside).") →P.64

Basic Guide

iPF6400 Back a USB Port

Connect a USB cable to this port. The printer is compatible with Hi-Speed USB connections.

b LAN connector (Gigabit Ethernet)

Connect a LAN cable to this port.

c Power Supply Connector

Connect the power cord to this connector.

d Carrying Handles (5)

When carrying the printer, hold it by these handles under both sides.

a Carriage

Mounts the Printhead, and moves to the left and right. This is an important part for printing. (See "Carriage.")

→P.63

Basic Guide

61

Paper Feed Slots iPF6400 b Carriage Shaft

The Carriage slides along this shaft.

c Paper Retainer

Important in supplying the paper. This retainer holds paper as it is fed.

d Platen

The Printhead moves across the platen to print. Vacuum holes on the platen hold paper in place.

e Borderless Printing Ink Grooves

For catching ink outside the edges of paper during borderless printing.

f Cleaning Brush

When cleaning inside the printer under the Top Cover, use this brush to sweep away paper dust on the Platen.

Also use the brush to move the blue Switch on the Platen.

g Linear Scale

The linear scale serves a key role in detecting the Carriage position. Be careful not to touch this part when cleaning inside the Top Cover or clearing paper jams.

h Switch

Set the switch to the side opposite ● if the edges of printed images are blurred. Set the switch to the ● side

before borderless printing. (See "Setting the Blue Switch on the Platen.") →P.106

62 a Tray Extension

When loading a sheet manually, open this tray after opening the Paper Tray Cover.

b Width Guide

When loading a sheet, move the guide to match the paper size.

c Top Paper Feed Slot

When loading a sheet, insert it here.

d Front Paper Feed Slot (Output Tray)

When loading a heavyweight sheet, insert it here. All printed documents are ejected from this slot.

e Front Tray Guides

Lift all of the guides before printing on heavyweight paper. When feeding heavyweight paper, rest the sheet on these guides, align it to the right, and insert the leading edge up to the Paper Alignment Line.

Basic Guide

iPF6400 Inside the Roll Feed Unit Cover f Paper Alignment Line

Load heavyweight sheets parallel to this line.

a Roll Holder

Load the roll on this holder.

b Holder Stopper

Secure rolls on the Roll Holder with this part.

c Roll Holder Slot

Slide the Roll Holder into this slot.

a Printhead Fixer Cover

Holds the Printhead in place. Do not open this part except during Printhead replacement.

b Printhead

The printhead is equipped with ink nozzles. It serves a key role in printing.

Basic Guide

63

Ink Tank Cover (Inside) iPF6400 c Printhead Fixer Lever

Locks the Printhead Fixer Cover. Do not open this part except during Printhead replacement.

64 a Ink Tank

Cartridges of ink in various colors.

b Ink Tank Lock Lever

A lever that locks the Ink Tank in place and protects it. Lift and press down the lever when replacing an Ink

Tank.

c Ink Lamp (Red)

Indicates the state of the Ink Tank as follows when the Ink Tank Cover is opened.

• On

The Ink Tank is installed correctly.

• Off

No Ink Tank is installed, or the ink level detection function is off.

Basic Guide

iPF6400 Vents

• Flashing Slowly

Not much ink is left.

• Flashing Rapidly

Ink tank is empty.

d Ink Color Label

Load an Ink Tank that matches the color and name on this label.

There are vents at three positions of the printer as shown: on top (1), on the right (2), and on the bottom on the right (3).

Important

• Do not block these vents.

• Also, avoid setting paper or other light objects near the vents.

Basic Guide

65

Preparing to Transfer the Printer iPF6400

Preparing to Transfer the Printer ............................................................................................................................ 66

Reinstalling the Printer ................................................................................................................................................. 70

To protect the internal parts in transit, always follow these steps before transferring the printer to a new location.

Important

• Avoid tilting the printer excessively during transit. This may cause ink in the printer to leak and cause stains. If it is necessary to tilt the printer in transit, contact your Canon dealer.

Note

• Depending on the state of the printer, part replacement may be necessary when preparing to transfer the printer (that is, when you execute the printer menu item to prepare for transfer).

• This work is not necessary when carrying the printer or moving it while mounted on the optional stand.

When carrying the printer, always have three or more people securely hold the Carrying Handles in the left and right sides of the base and keep the printer level.

Items to Prepare

Setup Guide

Packaging material

Used for reference when packing the printer

Used to pack the printer

New Maintenance Cartridge (2) Used to draw in ink

Remove paper

1

Remove the paper.

Rolls (See "Removing the Roll from the Printer.") →P.14

Sheets (See "Removing Sheets.") →P.23

Access the Prep.MovePrinter menu

1

If the Display Screen shows a message instructing you to replace the Maintenance Cartridge, replace the

Maintenance Cartridge.

(See "Replacing the Maintenance Cartridge.") →P.40

2

On the Tab Selection screen of the Control Panel, press ◀ or

▶ to select the Settings/Adj. tab ( ).

66

• If the Tab Selection screen is not displayed, press the Menu button.

Note

3

Press the OK button.

The Set./Adj. Menu is displayed.

4

Press or to select Prep.MovePrinter, and then press the OK button to display the confirmation screen.

Basic Guide

iPF6400 Preparing to Transfer the Printer

5

Press or to select Yes, and then press the OK button.

Once preparations are finished, a message on the Display Screen requests you to open the Ink Tank Cover.

Important

• If consumables must be replaced, the message "Consumables must be replaced. Call for service." is shown on the Display Screen and preparation is not possible. If this message is displayed, press the OK button and contact your Canon dealer for assistance.

Remove the Ink Tank

1

Open the Ink Tank Cover.

2

Lift the ink tank lock levers and remove all ink tanks.

Put the ink tanks in a plastic bag and seal it.

Basic Guide

67

Preparing to Transfer the Printer iPF6400

Important

• Store the ink tanks you removed with the ink holes (a) facing up.

Otherwise, ink may leak and cause stains.

3

Close all ink tank lock levers, and then close the

Ink Tank Cover.

At this point, ink is drawn out from inside the tubes.

4

Important

• Do not remove the Maintenance Cartridge unless a replacement message appears.

Removing the Maintenance Cartridge while the ink is bring drawn in may cause the ink to leak out.

When the process is finished, "Completed! Turn

Power Off!!" is displayed.

Press the Power button and turn off the printer.

68

Pack the printer

Refer to the Setup Guide for details on packing the printer and installing it after transfer.

1

Disconnect the power cord and interface cable.

Important

• Unplug the power cord once the power is turned off. Unplugging the printer before it is off and moving it may cause damage. If you accidentally unplug the printer before turning it off, plug it in again, reinstall the ink tank, and perform the procedure again.

Basic Guide

iPF6400 Preparing to Transfer the Printer

2

Open the Top Cover.

3

Pinch the Belt together, insert it between the Belt

Stopper, and affix the Belt Stopper to the Carriage

Shaft.

Important

• Do not touch the Linear Scale (a) or Carriage

Shaft (b). This may stain your hands and damage the printer.

Note

• Here, the Belt Stopper is the one that was removed and stored after initial installation.

Basic Guide

69

Reinstalling the Printer iPF6400

4

Close the Top Cover.

5

If any options are attached to the printer, remove them from the printer and pack them.

6

Tape down printer covers to secure them, in the reverse order of tape removal during installation.

7

Repack the Roll Holder, Holder Stopper, and printer in shipping materials, and then package them in a shipping box.

The basic workflow for reinstalling the printer is as follows.

For detailed instructions, see the Setup Guide.

Assemble the stand (optional)

1

If you are using the optional Stand, assemble the

Stand by referring to the Printer Stand Setup Guide included with the Stand.

Caution

• The Stand must be assembled by at least two people on a flat surface. Attempting assembly by yourself poses a risk of injury or bending the Stand.

• When assembling the Stand, lock the casters. In addition, always unlock the casters before moving the assembled Stand. Attempting to move the stand when the casters are locked poses a risk of injury or damage to the location site.

70

Basic Guide

iPF6400 Reinstalling the Printer

Install the printer

1

Install the printer on a table or other flat surface.

If you will use the printer on an optional Stand, assemble the Stand before mounting the printer on it, and then secure it with the Main Unit Securing

Bolts.

• Moving the printer requires at least three people. Be careful to avoid back strain and other injuries.

Caution

• When moving the printer, firmly grasp the Carrying Handles. The printer may be unsteady if you hold it at other positions, which poses a risk of injury from dropping the printer.

2

Remove tape and packaging material attached to the printer. Also open the Top Cover and remove stoppers and spacers inside the printer.

3

Connect the power cord to the Power Supply Connector on the back of the printer.

71

Basic Guide

Reinstalling the Printer iPF6400

4

Plug the power cord into the outlet.

5

Press the Power button to turn the printer on.

6

Open the Ink Tank Cover and install the ink tanks.

7

Install the Software and the Electronic Manuals.

Note that the driver installation procedure varies depending on the type of connection.

(See "Installing the Software (Windows).")

→P.74

(See "Installing the Software (Mac OS X).")

→P.76

8

Important

• When the printer is connected to a network (via TCP/IP), the printer's IP address may be changed if you reinstall the printer.

In this case, be sure to reconfigure the printer's IP address.

Load the Roll Media on the Roll Holder.

(See "Loading Rolls on the Roll Holder.") →P.9

72

Basic Guide

iPF6400 Reinstalling the Printer

9

Load the Roll Media in the printer.

(See "Loading Rolls in the Printer.") →P.11

Basic Guide

73

Installing the Software (Windows) iPF6400

The basic instructions for installing the software are as follows.

For detailed instructions, see the Setup Guide.

Supported connection methods

The printer driver works over USB or network (TCP/IP) connections.

The driver installation procedure varies depending on the type of connection.

Follow these steps to install the software and Electronic manuals.

Installing the software and electronic manuals

Important

• When setting up a USB connection, connect the USB cable during printer driver installation following the instructions displayed.

If you accidentally connect the USB cable first, the printer driver may not be installed correctly.

• When the printer is connected to a network (via TCP/IP), the printer's IP address may be changed if you reinstall the printer. In this case, be sure to reconfigure the printer's IP address.

1

Turn the computer on.

When setting up a TCP/IP (network) connection, after making sure the printer is on, connect the LAN cable to the Ethernet port on the back of the printer and to your network hub port.

2

Insert the provided User Software CD-ROM for the appropriate operating system in the CD-ROM drive.

3

Follow the instructions displayed to complete installation.

74

Basic Guide

iPF6400 Installing the Software (Windows)

Important

• For USB connections, when the dialog box at right is displayed, make sure the printer is on and connect the printer and computer with the

USB cable.

4

On the Finish window, select Restart my comput-

er now and click Restart.

Software settings take effect after the computer restarts.

Next, install the Electronic manuals.

5

When the Install User Manual dialog box is displayed, insert the provided User Manuals CD-ROM in the

CD-ROM drive and follow the instructions displayed to complete installation.

Basic Guide

75

Installing the Software (Mac OS X) iPF6400

The basic instructions for installing the software are as follows.

For detailed instructions, see the Setup Guide.

Supported connection methods

The printer driver works over USB or network (Bonjour or IP) connections.

Follow these steps to install the software and Electronic manuals.

Installing the software and electronic manuals

Important

• When the printer is used over a network, the printer's IP address may be changed if you reinstall the printer. In this case, be sure to reconfigure the printer's IP address.

1

After making sure the computer and printer are not connected by a cable, turn the computer on.

2

Insert the provided User Software CD-ROM for the appropriate operating system in the CD-ROM drive.

3

Follow the instructions displayed to complete installation.

76

Basic Guide

iPF6400 Installing the Software (Mac OS X)

4

After installation, click Quit.

Installation of the software is now finished.

Next, connect the printer and computer.

5

After confirming the printer is on, connect the printer to your computer or the network.

6

Click Next and follow the instructions displayed to register the printer to set up and update the paper information.

Next, install the Electronic manuals.

7

Insert the provided User Manuals CD-ROM in the CD-ROM drive and follow the instructions displayed to complete installation.

Basic Guide

77

Print Preview iPF6400

Print Preview ..................................................................................................................................................................... 78

Rotate Page 90 degrees (Converse Paper) ........................................................................................................ 80

Borderless Printing ........................................................................................................................................................ 81

Large-Format Printing ................................................................................................................................................... 82

Enlarged/Reduced Printing ........................................................................................................................................ 83

Other Methods of Printing: Printing from Print Plug-Ins ............................................................................... 84

Using the print preview function enables the following.

• Check an image of the document as arranged on the paper, in the position it will be printed.

You can reduce printing costs by checking how documents will be printed beforehand, without the need to print them.

• Change the layout orientation relative to the paper.

You can save paper by correcting the direction in which the document is arranged on the paper, if necessary.

Configuring Settings in Windows

1.

Access the Main sheet.

2.

Select the Open Preview When Print Job Starts check box.

3.

Check details in the Information dialog box displayed next and click OK to close the Information dialog box.

4.

After you click OK, when you print a job, the im-

agePROGRAF Preview window will be displayed.

Note

• Under some settings and in some environments, PageComposer may be started.

78

Basic Guide

iPF6400 Print Preview

Configuring Settings in Mac OS X

1.

In the File menu of the source application, choose the appropriate menu item for printer settings to display the Print dialog box.

2.

Access the Main pane.

3.

Select the Print Preview check box.

4.

After you click Print, the Canon imagePROGRAF

Preview window will be displayed.

Basic Guide

79

Rotate Page 90 degrees (Converse Paper) iPF6400

You can conserve roll paper by specifying particular settings as suitable for your original.

When you print an original that is in portrait orientation, the original is rotated 90 degrees before printing if it fits within the roll width. This enables you to conserve paper.

Note

• If the page would exceed the roll paper width after rotation, you can use this function with Scale to fit Roll Paper Width to print rotated pages.

Configuring Settings in Windows

1.

Access the Page Setup sheet.

2.

Select the Rotate Page 90 degrees (Conserve

Paper) check box.

Configuring Settings in Mac OS X

1.

Access the Page Setup pane.

2.

Select the Rotate Page 90 degrees check box.

80

Basic Guide

iPF6400 Borderless Printing

In regular printing, a margin required by the printer is added around the original. With borderless printing, you can print documents without the margin, so that the printed image covers the entire surface of the paper.

Borderless printing is only available with rolls.

Configuring Settings in Windows

1.

Access the Page Setup sheet.

2.

Select the Borderless Printing check box to display the Information dialog box.

3.

Click the width of the loaded roll in the Roll Paper

Width list.

4.

Click OK to close the Information dialog box.

5.

Select Fit Paper Size, Scale to fit Roll Paper

Width, or Print Image with Actual Size.

Configuring Settings in Mac OS X

1.

Access the Page Setup pane.

2.

Select the Enlarged/Reduced Printing check box.

3.

Select the Borderless Printing check box.

4.

Select either Fit Paper Size or Fit Roll Paper

Width.

Basic Guide

81

Large-Format Printing iPF6400

You can create vertical or horizontal banners by printing originals in banner formats on rolls.

Originals created in Microsoft Word or other applications in your preferred size can be enlarged to fill the width of roll paper by completing simple printer driver settings.

The printer supports roll printing up to a maximum length of 18.0 m (19.7 yd).

Configuring Settings in Windows

1.

Access the Page Setup sheet.

2.

Click Size Options and register the original size.

3.

Select the Enlarged/Reduced Printing check box.

4.

After you click Fit Roll Paper Width, the Informa-

tion dialog box is displayed.

5.

Click the width of the loaded roll in the Roll Paper

Width list, and then click OK.

Configuring Settings in Mac OS X

1.

Access the Page Setup pane.

2.

Make sure the width of the loaded roll is displayed in Roll Width.

3.

Make sure the size of the original you have prepared is displayed in Page Size.

If you have not registered Custom Paper Sizes, resize the original to fit the roll width.

4.

Select the Enlarged/Reduced Printing check box.

5.

Click Fit Roll Paper Width.

82

Basic Guide

iPF6400 Enlarged/Reduced Printing

Originals can be printed at larger or smaller sizes, as desired.

Configuring Settings in Windows

1.

Access the Page Setup sheet.

2.

Click the width of the loaded roll in the Roll Paper

Width list.

3.

In the Page Size list, click the size of the original as specified in the source application.

4.

Select the Enlarged/Reduced Printing check box.

5.

Select Fit Paper Size, Fit Roll Paper Width, or

Scaling.

Configuring Settings in Mac OS X

1.

Access the Page Setup pane.

2.

Make sure the width of the loaded roll is displayed in Roll Width.

3.

Make sure the size of the original you have prepared is displayed in Page Size.

4.

Select the Enlarged/Reduced Printing check box.

5.

Select Fit Paper Size, Fit Roll Paper Width, or

Scaling.

Basic Guide

83

Other Methods of Printing: Printing from Print Plug-Ins iPF6400

Using print plug-ins, you can print directly from applications such as Adobe Photoshop and Digital Photo Profes-

sional.

The main features of Print Plug-In are as follows.

• You can automatically detect the color space of Adobe RGB or sRGB-use images, etc., and automatically set optimal profiles. Thus, you can print without the trouble of configuring settings.

• You can directly process image data on Adobe Photoshop, and forward the image data to a printer. In this way, you can process 16-bit image data in addition to 8-bit image data.

• You can print an image with adjustment values such as the color balance, brightness, and contrast varying in steps and select your preferred adjustment values.

• You can create and print a layout image for finishing by mounting in a frame with the image extended to the sides of the frame by using the Layout Plug-In that is installed at the same time as the Print Plug-In for Photoshop.

• Loss of gradation in dark areas can be reduced by performing black point compensation.

• You can perform printing press simulation printing by specifying the printing press profile.

Starting from Adobe Photoshop

1.

Start Adobe Photoshop.

2.

Open the image that you wish to print.

3.

If required, select the print range.

4.

Select Export (or Data Export) from the File menu and then select the output plug-in that matches your printer.

The imagePROGRAF Print Plug-In for Photoshop window is displayed.

Starting from Digital Photo Professional

1.

Start Digital Photo Professional.

2.

Open the RGB color image that you want to print.

3.

If required, select the print range.

4.

Select Plug-in printing from the File menu and then select the output plug-in that matches your printer.

The imagePROGRAF Print Plug-In for Digital Photo

Professional window is displayed.

84

Basic Guide

iPF6400 Automatic Adjustment to Straighten Lines and Colors

If vertical lines in printed documents are warped or colors are out of alignment, execute Head Posi. Adj.. The printer will print and read a test pattern, and the Printhead position will be adjusted automatically.

There are two modes for automatic Printhead adjustment: Standard and Simple.

• Standard

Execute if vertical lines in printed material are warped or colors are out of alignment.

Furthermore, if Simple does not improve printing, try Standard.

• Simple

Executes simple adjustment in a short time.

Execute this when frequently adjusting the printhead, such as during daily inspection.

• This function is not available with CAD Tracing Paper, CAD Translucent Matte Film, or CAD Clear Film.

Important

• If adjustment is not possible as expected using special media, try another type of paper, or try Manual adjustment.

(See "Manual Adjustment to Straighten Lines and Colors.") →User's Guide

Note

• Because the results of adjustment vary depending on the type of paper used for adjustment, use the same type of paper as you will use for printing.

• If Standard does not improve printing, try adjusting the printhead manually.

(See "Manual Adjustment to Straighten Lines and Colors.") →User's Guide

• If the printhead position was not adjusted during initial setup or when the printhead was replaced, execute Initial ad-

justmt.

(See "Adjustment When Installing the Printhead.") →User's Guide

• Advanced adjustment can enable superior printing quality when printing fine lines or text at high precision on glossy or semi-glossy photo or proofing paper.

(See "Enhancing Printing Quality.") →User's Guide

Items to Prepare

When Using Rolls An unused roll at least 254.0 mm (10.00 in) wide

When Using Sheets Standard : Six sheets of unused paper, A4/Letter size (or one sheet when using A2)

Simple : One sheet of unused paper, A4/Letter size

Perform adjustment as follows.

1

Load paper.

Loading Rolls on the Roll Holder →P.9

Loading Rolls in the Printer →P.11

Loading Sheets in the Feed Slot →P.17

85

Basic Guide

Automatic Adjustment to Straighten Lines and Colors iPF6400

2

Important

• Always make sure the loaded paper matches the type of paper specified on the printer. Adjustment cannot be completed correctly unless the loaded paper matches the settings.

On the Tab Selection screen of the Control Panel, press ◀ or

▶ to select the Settings/Adj. tab ( ).

Note

• If the Tab Selection screen is not displayed, press the Menu button.

3

Press the OK button.

The Set./Adj. Menu is displayed.

4

Press or to select Adjust Printer, and then press the OK button.

5

Press or to select Head Posi. Adj., and then press the OK button.

6

Press or to select Standard or Simple, and then press the OK button.

A test pattern is printed for adjustment.

Adjustment is now finished if you have printed on a roll.

7

If you are printing on cut sheets, a confirmation message is displayed on the Display Screen asking you whether to continue printing.

Press the OK button and follow the instructions on the Display Screen.

86

Basic Guide

iPF6400 Selecting a Feed Amount Adjustment Method

Selecting a Feed Amount Adjustment Method ................................................................................................. 87

Automatic Banding Adjustment ............................................................................................................................... 88

There are two methods of adjusting the paper feed amount, Print Quality and Print Length, either of which will be applied during printing.

Since the method that is applied during printing is determined from the value of the Adj. Priority setting, configure the Adj. Priority to match the print target.

Print Quality : Adjusts the feed amount to reduce banding across the sheet in printed documents.

Adj. Quality settings are applied. When Adj. Fine Feed is executed, the Adj. Fine Feed settings are applied in addition to the Adj. Quality settings.

Print Length : Adjusts the feed amount for better accuracy of lines in printed documents.

The settings of A:High or B:Standard/Draft in Adjust Length are applied.

Automatic : Print Quality or Print Length is selected, depending on Print Priority as selected in the printer driver at the time of printing.

Note

• Either A:High or B:Standard/Draft in the Adjust Length menu is applied, depending on printer driver settings at the time of printing.

Follow these steps to configure the settings.

1

Load the paper.

Loading Rolls on the Roll Holder →P.9

Loading Rolls in the Printer →P.11

Loading Sheets in the Feed Slot →P.17

2

On the Tab Selection screen of the Control Panel, press ◀ or

▶ to select the Settings/Adj. tab ( ).

Note

• If the Tab Selection screen is not displayed, press the Menu button.

3

Press the OK button.

The Set./Adj. Menu is displayed.

4

Press or to select Adjust Printer, and then press the OK button.

5

Press or to select Feed Priority, and then press the OK button.

6

Press or to select Adj. Priority, and then press the OK button.

7

Press or to select Automatic, Print Quality, or Print Length, and then press the OK button.

Basic Guide

87

Automatic Banding Adjustment iPF6400

If printed images are affected by banding in different colors across the sheet, execute Adj. Quality for automatic adjustment of the paper feed amount.

There are two modes of automatic adjustment to correct banding: Auto(GenuinePpr) and Auto(OtherPaper). In either mode, the printer prints and reads a test pattern for automatic adjustment of the feed amount.

• Auto(GenuinePpr)

Use this mode with paper identified in the Paper Reference Guide.

(See "Types of Paper.") →User's Guide

• Auto(OtherPaper)

Use this mode with paper not in the Paper Reference Guide, or if Auto(GenuinePpr) does not eliminate banding.

(See "Types of Paper.") →User's Guide

Important

• Adjustment is not possible with Auto(GenuinePpr) and Auto(OtherPaper) when using highly transparent media.

In this case, use Manual adjustment.

(See "Manual Banding Adjustment.") →User's Guide

Note

• We recommend executing the adjustment if you have changed the paper type or paper size.

• Always check the Adj. Priority values before using Auto(GenuinePpr) or Auto(OtherPaper).

(See "Selecting a Feed Amount Adjustment Method.") →P.87

• If additional fine-tuning is necessary after Auto(GenuinePpr) and Auto(OtherPaper), execute Adj. Fine Feed.

(See "Fine-Tuning the Paper Feed Amount.") →User's Guide

• Use Adjust Length to ensure that lines in CAD drawings are printed at exactly the right length.

(See "Adjusting Line Length.") →User's Guide

• This may take some time, depending on the type of paper.

Items to Prepare

When Using Rolls An unused roll at least 254.0 mm (10.00 in) wide

When Using Sheets Auto(GenuinePpr) : One sheet of unused paper, A4/Letter size

Auto(OtherPaper) : Two sheets of unused paper, A4/Letter size (or one sheet when using A2)

Perform adjustment as follows.

1

Load the paper.

Loading Rolls on the Roll Holder →P.9

Loading Rolls in the Printer →P.11

Loading Sheets in the Feed Slot →P.17

Important

• Always make sure the loaded paper matches the type of paper specified in the settings. Adjustment cannot be completed correctly unless the loaded paper matches the settings.

2

On the Tab Selection screen of the Control Panel, press ◀ or

▶ to select the Settings/Adj. tab ( ).

88

Note

• If the Tab Selection screen is not displayed, press the Menu button.

Basic Guide

iPF6400 Automatic Banding Adjustment

3

Press the OK button.

The Set./Adj. Menu is displayed.

4

Press or to select Adjust Printer, and then press the OK button.

5

Press or to select Feed Priority, and then press the OK button.

6

Press or to select Adj. Quality, and then press the OK button.

7

Press or to select Auto(GenuinePpr) or Auto(OtherPaper), and then press the OK button.

A test pattern is printed for adjustment.

Adjustment is now finished if you have printed on a roll or a sheet of A2 size or larger.

8

If you are printing on sheets smaller than A2 size for Auto(OtherPaper), a confirmation message is shown on the Display Screen requesting you to continue printing.

Press the OK button and follow the instructions on the Display Screen.

Basic Guide

89

Clearing Jammed Paper (Paper Feed Slot) iPF6400

Clearing Jammed Paper (Paper Feed Slot) ......................................................................................................... 90

Clearing Jammed Roll Paper ...................................................................................................................................... 91

Clearing a Jammed Sheet, Fed Manually .............................................................................................................. 94

Roll paper cannot be inserted into the paper feed slot ................................................................................. 97

Cannot load sheets ........................................................................................................................................................ 97

Paper is not cut neatly ................................................................................................................................................. 97

Paper is not cut ............................................................................................................................................................... 97

Depression on the leading edge is left .................................................................................................................. 98

Margins are wide ............................................................................................................................................................. 98

Follow these steps to clear jams deep in the Paper Feed Slot →P.90

or to remove any scraps left in the slot when you are clearing jams →P.90

.

Clear any jammed paper deep in the Paper Feed Slot

If paper is jammed deep in the Paper Feed Slot, remove the Roll Feed Unit and clear the paper jam as follows.

1

Turn the printer off before removing the Roll Feed Unit from the printer. (See "Removing the Roll Feed

Unit.") →User's Guide

2

Remove the jammed paper from the Paper Feed

Slot.

90

3

Attach the Roll Feed Unit to the printer. (See "Installing the Roll Feed Unit.") →User's Guide

Remove scraps left in the Paper Feed Slot

Follow these steps to remove any scraps left in the Paper Feed Slot after you clear jammed sheets or roll paper.

1

Press the Load button.

2

Press or to select Manual Paper, and then press the OK button.

A menu for selection of the type of paper is displayed.

3

Select POP Board and press the OK button.

Instructions for feeding POP Board are now displayed on the Control Panel, but follow this procedure to remove the jammed paper.

4

Open the Top Cover.

Basic Guide

iPF6400 Clearing Jammed Roll Paper

5

Fold an A4 sheet lengthwise four times and insert it through the gap of the Back Cover. Push the scrap out toward the Platen.

6

Remove the scrap when it is pushed out onto the Platen.

7

If any scraps remain inside the paper feed slot, repeat steps 5 and 6.

8

Close the Top Cover.

9

Turn the printer off. (See "Turning the Printer On and Off.") →User's Guide

If paper from a roll becomes jammed, "Paper jam" is shown on the Display Screen of the Control Panel. Remove the jammed paper as follows.

Important

For instructions on removing scraps from the paper feed slot after clearing jammed roll paper, see "Clearing Jammed

Paper (Paper Feed Slot)." →P.90

1

Open the Roll Feed Unit Cover. Use commercially available scissors or the like to cut the paper of the loaded roll.

2

Caution

• When cutting paper, be careful to avoid injury or damage to the printer.

• If it is difficult to perform operations from the front of the printer, perform operations from the back of the printer.

Note

Press the OK button.

Basic Guide

91

Clearing Jammed Roll Paper iPF6400

3

Remove the jammed paper.

• If paper is jammed inside the Top Cover

→User's Guide (HTML)

1.

Open the Top Cover and move the Carriage to the side.

2.

Clear any jammed paper from inside the Top Cover.

After removing the paper, make sure there are no other scraps of paper in the printer.

3.

Close the Top Cover.

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Basic Guide

iPF6400 Clearing Jammed Roll Paper

• Do not move the Carriage over jammed paper. This may damage the Printhead.

Important

• Do not touch the Linear Scale (a) or Carriage

Shaft (b). This may stain your hands and damage the printer.

• If paper from a roll is jammed by the Paper Feed Slot

→User's Guide (HTML)

1.

Open the Roll Feed Unit Cover.

2.

Remove the jammed paper from the Paper Feed Slot.

After removing the paper, make sure there are no other scraps of paper in the printer.

If paper is jammed deep in the Paper

Feed Slot, remove the roll feed unit, and

then clear the paper jam. (See "Clearing

Jammed Paper (Paper Feed Slot).")

→P.90

Note

• If it is difficult to perform operations from the front of the printer, perform operations from the back of the printer.

93

Basic Guide

Clearing a Jammed Sheet, Fed Manually iPF6400

• If the paper is jammed by the Ejection Guide

Remove the jammed paper from the Output

Tray.

After removing the paper, make sure there are no other scraps of paper in the printer.

4

Press the OK button.

If a sheet you have fed manually becomes jammed, "Paper jam" is shown on the Display Screen of the Control

Panel. Remove the jammed paper as follows.

1

Press the OK button.

2

Remove the jammed paper.

• If paper is jammed inside the Top Cover

→User's Guide (HTML)

94

Basic Guide

iPF6400 Clearing a Jammed Sheet, Fed Manually

1.

Open the Top Cover and manually move the Carriage to the side.

2.

Clear any jammed paper from inside the Top Cover.

After removing the paper, make sure there are no other scraps of paper in the printer.

3.

Close the Top Cover.

• Do not move the Carriage over jammed paper. This may damage the Printhead.

Important

• Do not touch the Linear Scale (a) or Carriage

Shaft (b). This may stain your hands and damage the printer.

Basic Guide

95

Clearing a Jammed Sheet, Fed Manually iPF6400

• If the paper is jammed by the Paper Feed Slot of the Top Paper Feed Slot

Remove the jammed paper from the Paper

Feed Slot.

After removing the paper, make sure there are no other scraps of paper in the printer.

If paper is jammed deep in the Paper Feed

Slot, remove the roll feed unit, and then clear

the paper jam. (See "Clearing Jammed Paper

(Paper Feed Slot).") →P.90

Note

• If it is difficult to perform operations from the front of the printer, perform operations from the back of the printer.

• If the paper is jammed by the Ejection Guide

Remove the jammed paper from the Output

Tray.

After removing the paper, make sure there are no other scraps of paper in the printer.

• If paper is jammed in the back of the printer

Remove the jammed paper from the back of the printer.

After removing the paper, make sure there are no other scraps of paper in the printer.

96

Basic Guide

iPF6400 Roll paper cannot be inserted into the paper feed slot

3

Press the OK button.

The roll paper is warped.

Cause

Paper is jammed by the paper feed slot.

After a roll was advanced, the paper was manually pulled out by force, closing the Paper Feed Slot.

Corrective Action

Straighten out curls and reload the roll.

Remove the jammed paper.

(See "Clearing Jammed Roll Paper.") →P.91

(See "Clearing a Jammed Sheet, Fed Manually.") →P.94

Remove the roll and open the paper feed slot.

(See "Removing the Roll from the Printer.") →P.14

Cause Corrective Action

The paper source selection is incorrect.

Press the Load button and select the paper source.

Cause

The paper is bent or curled at the cut position.

Paper rises by the ends of the cut position before it is cut.

You are using paper that cannot be cut with the

Cutter Unit.

Corrective Action

Straighten out any curling by the edges of the paper.

Reload the paper correctly.

Cut Speed is not configured correctly in the Control Panel menu.

During cutting, printed documents fall out at an angle.

Specify Manual in Cutting Mode in the Control Panel menu and use scissors or a cutting tool to cut the roll after printing.

(See "Specifying the Cutting Method for Rolls.") →User's Guide

Change the Cut Speed setting in the Control Panel menu.

(See "Menu Structure.") →P.55

In the Control Panel menu, set Cutting Mode to Eject. Hold documents after printing, as they are cut.

(See "Specifying the Cutting Method for Rolls.") →User's Guide

Cause

The printed document became caught on a foreign object by the

Output Tray, which lifted the document. The Cutter passed under the paper.

In the printer driver, No or Print Cut Guideline is specified in

Automatic Cutting.

In the Control Panel menu, Cutting Mode is set to Eject or Man-

ual.

Corrective Action

Remove the foreign object by the Output Tray to enable the printer to eject the printed document, keeping it level.

Specify Yes in Automatic Cutting in the printer driver.

If the Cutting Mode is Eject, press the Cut button to cut the paper.

If the Cutting Mode is Manual, cut rolls with scissors or the like.

97

Basic Guide

Depression on the leading edge is left iPF6400

Cause

Keeping a roll in the printer for a long time without printing on it may leave a depression on the leading edge.

Corrective Action

When printing quality is most important, we recommend setting TrimEdge Reload to

On or Automatic so that the paper edge is automatically cut before printing.

(See "Menu Structure.") →P.55

Cause Corrective Action

Rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection.

This operation is normal.

98

Basic Guide

iPF6400 The Data lamp on the Control Panel does not light up

The Data lamp on the Control Panel does not light up .................................................................................. 99

The printer does not respond even if print jobs are sent ............................................................................ 99

Ink Filling.. is displayed .................................................................................................................................................. 99

The display screen indicates Agitating... .............................................................................................................. 99

Cause

The printer is not on.

The target printer was not selected when printing.

The print job is paused.

Corrective Action

Make sure the power cord is securely plugged in, all the way. Press the Power button to turn on the printer.

In Windows, select the printer by clicking Select Printer or Printer in the printing dialog box and try printing again.

In Mac OS X, open the dialog box of the printer driver, select the printer from the list of Printer, and try printing again.

In Windows, restart the print job as follows.

1.

Select the printer icon in the Printers and Faxes (or Printers) window.

2.

Clear Pause Printing in the File menu to restart the print job.

In Mac OS X, restart the print job as follows.

1.

Click Print & Fax. (This is identified as Printer Setup Utility or Print Center in other versions of Mac

OS X.)

2.

Select the printer, and then Resume Printer (or Start Jobs) in the Printers menu to restart the print job.

Cause Corrective Action

In the Control Panel menu, Pause Print is On.

Set Pause Print to Off.

(See "Pausing Printing.") →User's Guide

Cause Corrective Action

The printer was forced off during operation.

Wait until the system has been filled with ink.

Cause

Ink agitation is in progress.

Corrective Action

Please wait until ink agitation is finished.

The time for agitation varies depending on how long the printer has been off. (Between about 30 seconds and two minutes.)

Basic Guide

99

An error message is shown on the Display Screen iPF6400

An error message is shown on the Display Screen ....................................................................................... 100

The printer ejects blank, unprinted paper ......................................................................................................... 100

Cause

An error message is displayed during printing.

The last portion of roll paper was used during a print job, and paper could not be advanced because the trailing edge is taped to the roll.

Corrective Action

Check the error message and take action as necessary.

(See "Error Messages.") →P.139

Remove the used roll and insert a new roll.

(See "Removing the Roll from the Printer.") →P.14

(See "Removing Rolls From the Roll Holder.") →User's Guide

(See "Loading and Printing on Rolls.") →User's Guide

Cause

The leading edge of the roll paper was cut to straighten it.

The Printhead nozzles are clogged.

Corrective Action

The leading edge of rolls may be cut to straighten it if Trim Edge First is set to a value other than Off in the Control Panel menu.

(See "Cutting the Leading Edge of Roll Paper Automatically.") →User's Guide

Print a test pattern to check the nozzles and make sure the Printhead is in good condition for printing.

(See "Checking for Nozzle Clogging.") →User's Guide

Use the correct imagePROGRAF printer driver for the printer and try printing again.

A print job was received from an incompatible printer driver.

The printer is damaged.

Contact your Canon dealer for assistance.

100

Basic Guide

iPF6400 Printing is faint

Printing is faint ............................................................................................................................................................... 101

Paper rubs against the printhead .......................................................................................................................... 101

The edges of the paper are dirty .......................................................................................................................... 102

The surface of the paper is dirty ........................................................................................................................... 103

The back side of the paper is dirty ....................................................................................................................... 103

Roller marks are left across the trailing edge of paper ............................................................................... 103

Immediately after borderless printing, the trailing edge margin is soiled during regular printing ............................ 103

Printed colors are inaccurate .................................................................................................................................. 104

Banding in different colors occurs ....................................................................................................................... 104

Colors in printed images are uneven ................................................................................................................... 105

Image edges are blurred or white banding occurs ........................................................................................ 106

Setting the Blue Switch on the Platen .......................................................................................................... 106

The contrast becomes uneven during printing ............................................................................................... 109

The length of printed images is inaccurate in the feeding direction ..................................................... 109

Images are printed crooked ..................................................................................................................................... 109

Documents are printed in monochrome ............................................................................................................ 110

Line thickness is not uniform .................................................................................................................................. 110

Lines or colors are misaligned ................................................................................................................................ 110

Borders appear during borderless printing ...................................................................................................... 111

Cause

You may be printing on the wrong side of the paper.

The Printhead nozzles are clogged.

Print on the printing surface.

Corrective Action

Print a test pattern to check the nozzles and see if they are clogged.

(See "Checking for Nozzle Clogging.") →User's Guide

Because the printer was left without ink tanks installed for some time, ink has become clogged in the ink supply system.

After the ink tanks have been installed for 24 hours, run Head Cleaning B from the Control

Panel.

(See "Cleaning the Printhead.") →P.48

Paper is jammed inside the Top Cover.

Follow the steps below to remove the jammed piece of paper inside the Top Cover.

The ink was not dry when paper was cut.

Printing may be faint if Print Quality in

Advanced Settings in the printer driver is set to Standard or Draft.

You are printing on paper that tends to generate dust when cut.

1.

Open the Top Cover and make sure the Carriage is not over the Platen.

2.

Remove any scraps of paper inside the Top Cover.

(See "Clearing Jammed Roll Paper.") →P.91

(See "Clearing a Jammed Sheet, Fed Manually.") →P.94

3.

Close the Top Cover.

Specify a longer drying period in the Control Panel menu, in Paper Details > Roll DryingTime.

(See "Menu Settings.") →User's Guide

In Advanced Settings of the printer driver, choose Highest or High in Print Quality.

Printing in Draft or Standard mode is faster and consumes less ink than in Highest or High modes, but the printing quality is lower.

(See "Giving Priority to Particular Graphic Elements and Colors for Printing.") →User's Guide

In the Control Panel menu, set CutDustReduct. in Paper Details to On.

(See "Reducing Dust from Cutting Rolls.") →User's Guide

Cause

The type of paper specified in the printer driver does not match the type loaded in the printer.

Corrective Action

Load paper of the same type as you have specified in the printer driver.

(See "Loading Rolls in the Printer.") →P.11

(See "Loading Sheets in the Feed Slot.") →P.17

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Basic Guide

The edges of the paper are dirty iPF6400

Cause

The type of paper specified in the printer driver does not match the type loaded in the printer.

Paper has been loaded incorrectly, causing it to wrinkle.

The Printhead is set too low in the Control Panel menu.

You are printing on heavyweight paper or paper that curls or wrinkles easily after absorbing ink.

When you have loaded paper, the paper you have loaded does not match the type selected on the Control Panel.

Corrective Action

Make sure the same type of paper is specified in the printer driver as you have loaded in the printer.

1.

Press the Stop button and stop printing.

2.

Change the type of paper in the printer driver and try printing again.

Reload the paper.

(See "Loading Rolls in the Printer.") →P.11

(See "Loading Sheets in the Feed Slot.") →P.17

In the Control Panel menu, set Head Height to Automatic.

(See "Troubleshooting Paper Abrasion and Blurry Images.") →User's Guide

When printing on Canon Heavyweight Coated Paper or other paper-based media, choose a

VacuumStrngth setting of Strong or Strongest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a higher Head Height setting.

(See "Adjusting the Vacuum Strength.") →User's Guide

(See "Troubleshooting Paper Abrasion and Blurry Images.") →User's Guide

When printing on CAD Tracing Paper or other film-based media, choose a VacuumStrngth setting of Standard, Strong, or Strongest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a higher Head Height setting.

(See "Adjusting the Vacuum Strength.") →User's Guide

(See "Troubleshooting Paper Abrasion and Blurry Images.") →User's Guide

When printing on paper 0.1 mm (0.004 in) thick or less, choose a VacuumStrngth setting of

Weakest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a higher Head Height setting.

(See "Adjusting the Vacuum Strength.") →User's Guide

(See "Troubleshooting Paper Abrasion and Blurry Images.") →User's Guide

If edges of the paper curl and become soiled when printing on rolls of glossy photo paper, in

Paper Detailed Settings in the printer driver, set Near End Margin to 20mm.

Be sure to select the correct type of paper in the Control Panel menu when loading paper.

(See "Loading Rolls in the Printer.") →P.11

(See "Loading Sheets in the Feed Slot.") →P.17

102

Cause

The Platen has become dirty after borderless printing or printing on small paper.

The type of paper as specified on the printer does not match the type specified in the printer driver.

The paper is wrinkled or warped.

A cut line is printed because CutDustRe-

duct. is On in the Control Panel menu to reduce cutting dust.

The Printhead is set too low in the Control

Panel menu.

You are printing on heavyweight paper or paper that curls or wrinkles easily after absorbing ink.

Corrective Action

Open the Top Cover and clean the Platen.

(See "Cleaning Inside the Top Cover.") →P.46

Make sure the same type of paper is specified on the printer as in the printer driver.

(See "Changing the Type of Paper.") →User's Guide

Make sure the same paper type is specified in the printer driver as on the printer.

1.

Press the Stop button and stop printing.

2.

Change the type of paper in the printer driver and try printing again.

Straighten out the wrinkles or curls and reload the paper. Do not use paper that has been printed on previously.

(See "Loading Rolls in the Printer.") →P.11

(See "Loading Sheets in the Feed Slot.") →P.17

If this function is not needed, set CutDustReduct. to Off in the Control Panel menu.

(See "Menu Settings.") →User's Guide

In the Control Panel menu, set Head Height to Automatic.

(See "Troubleshooting Paper Abrasion and Blurry Images.") →User's Guide

When printing on Canon Heavyweight Coated Paper or other paper-based media, choose a

VacuumStrngth setting of Strong or Strongest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a higher Head Height setting.

(See "Adjusting the Vacuum Strength.") →User's Guide

Basic Guide

iPF6400 The surface of the paper is dirty

Cause

You are printing on heavyweight paper or paper that curls or wrinkles easily after absorbing ink.

The Ejection Guide is soiled.

Corrective Action

(See "Troubleshooting Paper Abrasion and Blurry Images.") →User's Guide

When printing on CAD Tracing Paper or other film-based media, choose a VacuumStrngth setting of Standard, Strong, or Strongest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a higher Head Height setting.

(See "Adjusting the Vacuum Strength.") →User's Guide

(See "Troubleshooting Paper Abrasion and Blurry Images.") →User's Guide

Clean the Ejection Guide.

(See "Cleaning the Printer Exterior.") →User's Guide

Cause

The Paper Retainer is soiled.

You are using a paper that does not dry easily.

Corrective Action

Clean the Paper Retainer.

(See "Cleaning Inside the Top Cover.") →P.46

In the Control Panel menu, set Roll DryingTime to at least 1 min.

(See "Menu Settings.") →User's Guide

When paper that does not dry easily is used for printing, it may curl during printing and touch the Output Tray.

In this case, in the Control Panel menu, complete the settings for Dry time and Area in Scan Wait

Time.

However, note that printing will now take longer.

(See "Menu Settings.") →User's Guide

Cause

The Platen has become dirty after borderless printing or printing on small paper.

The Platen suction is too strong.

BordlessOversize is set to Standard in the Control Panel menu.

Corrective Action

Open the Top Cover and clean the Platen.

(See "Cleaning Inside the Top Cover.") →P.46

In the Control Panel menu, reduce the level of VacuumStrngth.

(See "Adjusting the Vacuum Strength.") →User's Guide

Set BordlessOversize to Little in the Control Panel menu.

(See "Menu Settings.") →User's Guide

Cause

The paper was removed without pressing the OK button after printing from the Front Paper Feed Slot.

Corrective Action

Following the instructions displayed, press the OK button, and after removing the paper, press the OK button again.

Wipe the rollers to clean them.

(See "Cleaning Inside the Top Cover.") →P.46

(See "Cleaning the Paper Retainer.") →User's Guide

Cause

Depending on your printing environment, after borderless printing in which the leading and trailing edge of the roll is cut automatically, any ink adhering to the cutter unit may rub off on the next printed document.

Corrective Action

Follow these steps to change the Between Pages setting of Drying Time to a value between about 30 seconds and 3 minutes before trying borderless printing again.

1.

On the Main sheet of the printer driver, click Advanced Settings by Media

Type.

2.

Select an ink drying time in the list for the Between Pages setting of Drying

Time.

103

Basic Guide

Printed colors are inaccurate iPF6400

Cause

Color adjustment has not been activated in the Ad-

vanced Settings of the printer driver.

Colors have not been adjusted on the computer or monitor.

The Printhead nozzles are clogged.

In the Windows printer driver, Application Color

Matching Priority is not selected.

Corrective Action

In the Advanced Settings of the printer driver, access Color Settings in Color

Mode to adjust colors.

(See "Main Sheet (Windows).") →User's Guide

(See "Main Pane (Mac OS X).") →User's Guide

Refer to the computer and monitor documentation to adjust the colors.

Adjust the settings of the color management software, referring to the software documentation as needed.

Print a test pattern to check the nozzles and see if they are clogged.

(See "Checking for Nozzle Clogging.") →User's Guide

Click Special Settings on the Layout sheet of the printer driver and select Appli-

cation Color Matching Priority in the dialog box.

(See "Layout Sheet (Windows).") →User's Guide

Execute color calibration.

(See "Color Calibration Using the Printer Sensor.") →User's Guide

There may be a slight difference in how colors are printed after Printhead replacement because of individual variation among printheads.

Printhead characteristics gradually change through repeated use, and colors may change.

Color may change slightly even on the same model of printer if you use a different version of the firmware or printer driver, or when you print under different settings or in a different printing environment.

Execute color calibration.

(See "Color Calibration Using the Printer Sensor.") →User's Guide

Follow these steps to prepare the printing environment.

1.

Use the same version of firmware or printer driver.

(See "Updating the Firmware.") →User's Guide

2.

Specify the same value for all settings items.

3.

Execute color calibration.

(See "Color Calibration Using the Printer Sensor.") →User's Guide

104

Cause

The paper feed amount is out of adjustment.

Corrective Action

Adjust the feed amount.

(See "Adjusting the Feed Amount.") →User's Guide

If printed sheets are affected by banding in different colors by the trailing edge (about 20–30 mm (0.8–1.2 in) from the edge), try adjusting the feed amount of the trailing edge of sheets.

(See "Adjusting Color on the Trailing Edge of Sheets.") →User's Guide

Exit other applications and cancel other print jobs.

Printing does not proceed smoothly because print jobs are interrupted during transmission.

In the Control Panel menu, Adj. Priori-

ty is set to Print Length.

The Printhead is out of alignment.

The Printhead nozzles are clogged.

Streaks may occur if you set the Print

Quality too low.

The type of paper specified in the printer driver does not match the type loaded in the printer.

Setting Adj. Priority to Print Quality in the Control Panel menu and adjusting the feed amount may improve results.

(See "Adjusting the Feed Amount.") →User's Guide

Adjust the Printhead alignment.

(See "Automatic Adjustment to Straighten Lines and Colors.") →P.85

Print a test pattern to check the nozzles and see if they are clogged.

(See "Checking for Nozzle Clogging.") →User's Guide

Choose a higher level of Print Quality in the Advanced Settings of the printer driver and try printing again.

Printing in Draft or Standard mode is faster and consumes less ink than in Highest or High modes, but the printing quality is lower.

(See "Giving Priority to Particular Graphic Elements and Colors for Printing.") →User's Guide

Load paper of the same type as you have specified in the printer driver.

(See "Loading Rolls in the Printer.") →P.11

(See "Loading Sheets in the Feed Slot.") →P.17

Basic Guide

iPF6400 Colors in printed images are uneven

Cause

The type of paper specified in the printer driver does not match the type loaded in the printer.

Corrective Action

Make sure the same type of paper is specified in the printer driver as you have loaded in the printer.

1.

Press the Stop button and stop printing.

2.

Change the type of paper in the printer driver and try printing again.

Cause

Line Drawing/Text is selected when printing images in many solid colors.

Corrective Action

In Print Priority in the Advanced Settings of the printer driver, choose Image.

You are printing on paper that curls easily.

Printed colors may appear uneven on the leading edge of paper that is susceptible to curling. Select a stronger level in VacuumStrngth in the Control Panel menu to increase suction against the paper, or specify a leading margin of 20 mm (0.79 in) or more.

(See "Adjusting the Vacuum Strength.") →User's Guide

Printed colors may be uneven if you set the Print Quality too low.

Choose a higher level of Print Quality in the Advanced Settings of the printer driver.

Printing in Fast or Standard mode is faster and consumes less ink than in Highest quality or High modes, but the printing quality is lower.

(See "Giving Priority to Particular Graphic Elements and Colors for Printing.")

→User's Guide

Color may be uneven between dark and light image areas.

When borderless printing is used, the edge of the paper is cut during printing. Thus, ink density may be slightly uneven at the leading edges.

Select Unidirectional Printing in the Advanced Settings of the printer driver.

Specify No in Automatic Cutting in the printer driver before printing. In this case, the paper can be printed without borders on the left and right sides only. Cut the printed document ejected from the printer, and then use scissors or a cutting tool to cut away the edges on the top and bottom.

Choose a higher level of Print Quality in the Advanced Settings of the printer driver.

(See "Giving Priority to Particular Graphic Elements and Colors for Printing.")

→User's Guide

The Printhead is out of alignment.

Adjust the Printhead alignment.

(See "Automatic Adjustment to Straighten Lines and Colors.") →P.85

To avoid uneven colors, we recommend drying each sheet separately.

Allowing printed documents to dry on top of each other may cause uneven colors.

Density may be uneven if you use Glossy

Paper or Canon Coated Paper.

The type of paper specified in the printer driver does not match the type loaded in the printer.

In Advanced Settings of the printer driver, choose Highest quality or High in Print Quali-

ty.

Load paper of the same type as you have specified in the printer driver.

(See "Loading Rolls in the Printer.") →P.11

(See "Loading Sheets in the Feed Slot.") →P.17

Make sure the same type of paper is specified in the printer driver as you have loaded in the printer.

Colors may be uneven at the trailing edge when you print on heavyweight sheets even if you execute Adj Far Ed Feed.

Scan Wait Time > Area in the Control

Panel menu is set to Leading edge.

When you load paper in the Front Paper

Feed Slot and print, colors may be uneven at the leading edge of the paper.

1.

Press the Stop button and stop printing.

2.

Change the type of paper in the printer driver and try printing again.

For heavyweight sheets or similar paper, execute Adj Far Ed Feed with the Front Tray

Guides raised. Also keep the Front Tray Guides raised during printing.

Lower the Front Tray Guides when printing on paper other than heavyweight sheets.

When Scan Wait Time > Area is set to Leading edge, colors may be uneven 110–140 mm from the leading edge. (The position varies depending on the Print Quality setting.)

In this case, select Scan Wait Time > Area > Entire area.

However, note that printing will now take longer.

(See "Menu Settings.") →User's Guide

Choose a higher level of Print Quality in the Advanced Settings of the printer driver.

Printing in Fast or Standard mode is faster and consumes less ink than in Highest quality or High modes, but the printing quality is lower.

105

Basic Guide

Image edges are blurred or white banding occurs iPF6400

Cause

When you load paper in the Front Paper

Feed Slot and print, colors may be uneven at the leading edge of the paper.

Corrective Action

(See "Giving Priority to Particular Graphic Elements and Colors for Printing.")

→User's Guide

Straighten the paper if it is warped, and then load it straight into the printer.

(See "Loading Sheets in the Feed Slot.") →P.17

Cause

The Platen suction is too strong.

Corrective Action

In the Control Panel menu, reduce the level of VacuumStrngth.

(See "Adjusting the Vacuum Strength.") →User's Guide

Close the blue Switch on the platen so that it matches the paper size.

(See "Setting the Blue Switch on the Platen.") →P.106

Incorrect Printhead alignment value.

When printing fine lines or text at high precision on glossy or semi-glossy photo or proofing paper, set the optimal Printhead height before aligning the printhead.

(See "Enhancing Printing Quality.") →User's Guide

In the Control Panel menu, set Head Height to a lower height.

(See "Troubleshooting Paper Abrasion and Blurry Images.") →User's Guide

The type of paper specified in the printer driver does not match the type loaded in the printer.

Load paper of the same type as you have specified in the printer driver.

(See "Loading Rolls in the Printer.") →P.11

(See "Loading Sheets in the Feed Slot.") →P.17

Make sure the same type of paper is specified in the printer driver as you have loaded in the printer.

1.

Press the Stop button and stop printing.

2.

Change the type of paper in the printer driver and try printing again.

If printed documents exhibit the following symptoms, adjust the setting of the blue Switch on the Platen.

• Image edges are blurred

• Image edges are affected by white banding

Important

• Always set all of the blue Switches on the Platen to the ● side for borderless printing. If the Switch are not set correctly, the print quality may deteriorate.

1

Remove any loaded paper that will not be used.

Rolls (See "Removing the Roll from the Printer.") →P.14

Sheet (See "Removing Sheets.") →P.23

2

Open the Top Cover.

106

Basic Guide

iPF6400 Setting the Blue Switch on the Platen

3

Remove the Cleaning Brush (a).

4

Using the back of the Cleaning Brush, move the first

Switch to the side opposite ●.

Basic Guide

107

Setting the Blue Switch on the Platen iPF6400

5

Refer to the following table to confirm the number on the Platen (a) that corresponds to the size of paper for printing.

Number

2

5

6

3

4

Dimensions

254 mm (10 in) or 257 mm 10"x12", 8"x10", or JIS B4

Paper Size

355 mm (14 in) 14"x17"

406 mm (16 in), 420 mm, or 432 mm (17 in) 16-in. Roll (406.4mm), ISO A2, 17-in. Roll (431.8mm), or ANSI C

515 mm (20 in)

610 mm (24 in)

JIS B2 or JIS B3

ISO A1, ISO A2, or 20"x24"

6

Using the back of the Cleaning Brush, move the Switch to the side opposite ●, corresponding to the size of the paper for printing.

In this case, note that you will move the switch in the opposite direction from the direction in step 4.

Note

• The Switch only moves number 1 and the number that matches the paper size. Set all of the switches where the number does not match the paper size in switches number 2 and higher to the ● side.

108

Basic Guide

iPF6400 The contrast becomes uneven during printing

7

Close the Top Cover.

Cause

The paper feed amount is out of adjustment.

The type of paper specified in the printer driver does not match the type loaded in the printer.

Corrective Action

Adjust the feed amount.

(See "Adjusting the Feed Amount.") →User's Guide

Load paper of the same type as you have specified in the printer driver.

(See "Loading Rolls in the Printer.") →P.11

(See "Loading Sheets in the Feed Slot.") →P.17

Make sure the same type of paper is specified in the printer driver as you have loaded in the printer.

1.

Press the Stop button and stop printing.

2.

Change the type of paper in the printer driver and try printing again.

Cause

In the Control Panel menu, Adj. Priority is set to Print Quality.

The type of paper specified in the printer driver does not match the type loaded in the printer.

Corrective Action

Set Adj. Priority to Print Length in the Control Panel menu, and then execute Adjust

Length.

(See "Adjusting the Feed Amount.") →User's Guide

Load paper of the same type as you have specified in the printer driver.

(See "Loading Rolls in the Printer.") →P.11

(See "Loading Sheets in the Feed Slot.") →P.17

Make sure the same type of paper is specified in the printer driver as you have loaded in the printer.

1.

Press the Stop button and stop printing.

2.

Change the type of paper in the printer driver and try printing again.

Cause

In the Control Panel menu, Skew Check Lv. is set to Loose or

Off.

In the Control Panel menu, Width Detection is set to Off.

Roll paper is loaded askew.

Corrective Action

In the Control Panel menu, set Skew Check Lv. to Standard.

(See "Menu Settings.") →User's Guide

Set Width Detection to On in the Control Panel menu.

(See "Menu Settings.") →User's Guide

If there is a gap between the roll paper and roll holder, reload the roll.

(See "Loading Rolls on the Roll Holder.") →P.9

(See "Loading Rolls in the Printer.") →P.11

109

Basic Guide

Documents are printed in monochrome iPF6400

Cause

In the Advanced Settings of the printer driver,

Monochrome or Monochrome (Photo), is specified in Color Mode.

The Printhead nozzles are clogged.

Corrective Action

In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again.

Print a test pattern to check the color ink nozzles and see if they are clogged.

(See "Checking for Nozzle Clogging.") →User's Guide

Cause

In the Special Settings dialog box of the Windows printer driver, Fast

Graphic Process is selected.

The blue Switch on the platen is set incorrectly.

The type of paper specified in the printer driver does not match the type loaded in the printer.

Incorrect Printhead alignment value.

Depending on the type of paper, the thickness of printed lines may be noticeably inconsistent.

Corrective Action

Access the printer driver Properties dialog box from Print in the File menu of the source application, and follow these steps to print.

1.

Clear the option Open Preview When Print Job Starts on the Main sheet.

2.

Clear the option Page Layout on the Layout sheet.

3.

Click the Special Settings button on the Layout sheet to display the Special Settings dialog box, and then clear the option Fast Graphic Process.

Move the Switch numbered corresponding to the size of paper for printing opposite to the ● position.

(See "Setting the Blue Switch on the Platen.") →P.106

Load paper of the same type as you have specified in the printer driver.

(See "Loading Rolls in the Printer.") →P.11

(See "Loading Sheets in the Feed Slot.") →P.17

Make sure the same type of paper is specified in the printer driver as you have loaded in the printer.

1.

Press the Stop button and stop printing.

2.

Change the type of paper in the printer driver and try printing again.

When printing fine lines or text at high precision on glossy or semi-glossy photo or proofing paper, set the optimal Printhead height before aligning the printhead.

(See "Enhancing Printing Quality.") →User's Guide

In the Control Panel menu, use a lower Head Height setting.

(See "Troubleshooting Paper Abrasion and Blurry Images.") →User's Guide

Specify Proof in Print Priority in the printer driver.

(See "Giving Priority to Particular Graphic Elements and Colors for Printing.") →User's Guide

110

The Printhead is not being aligned correctly.

Cause

The type of paper specified in the printer driver does not match the type loaded in the printer.

Corrective Action

Adjust the Printhead alignment.

(See "Automatic Adjustment to Straighten Lines and Colors.") →P.85

(See "Manual Adjustment to Straighten Lines and Colors.") →User's Guide

When printing fine lines or text at high precision on glossy or semi-glossy photo or proofing paper, set the optimal Printhead height before aligning the printhead.

(See "Enhancing Printing Quality.") →User's Guide

In the Control Panel menu, use a lower Head Height setting.

(See "Troubleshooting Paper Abrasion and Blurry Images.") →User's Guide

Load paper of the same type as you have specified in the printer driver.

(See "Loading Rolls in the Printer.") →P.11

(See "Loading Sheets in the Feed Slot.") →P.17

Make sure the same type of paper is specified in the printer driver as you have loaded in the printer.

Basic Guide

iPF6400 Borders appear during borderless printing

Cause

The type of paper specified in the printer driver does not match the type loaded in the printer.

Depending on the type of paper, printed lines may be noticeably misaligned.

Corrective Action

1.

Press the Stop button and stop printing.

2.

Change the type of paper in the printer driver and try printing again.

Specify Proof in Print Priority in the printer driver.

(See "Giving Priority to Particular Graphic Elements and Colors for Printing.") →User's Guide

Cause

When executing borderless printing on A1 (594 mm) or A2 (420 mm) rolls, the Spacer for Borderless Printing was not attached to the Roll Holder.

The paper selected for borderless printing at actual size was wider than the actual page size.

There are spaces (margins) on the document.

Your application is configured to include spaces (margins).

BordlessOversize is set to Little on the Control Panel menu.

Corrective Action

For borderless printing on A1 (594 mm) or A2 (420 mm) rolls, attach the included

Spacer for Borderless Printing to the Roll Holder.

(See "Loading Rolls on the Roll Holder.") →P.9

For borderless printing at actual size, use roll paper that has the same width as the actual page size.

(See "Borderless Printing at Actual Size.") →User's Guide

Make sure there are no register marks or transparent objects on the document.

Check to see if your application is configured to include spaces (margins).

Set BordlessOversize to Standard on the Control Panel menu.

(See "Menu Settings.") →User's Guide

Basic Guide

111

Cannot connect the printer to the network iPF6400

Cannot connect the printer to the network ...................................................................................................... 112

Cannot print over a TCP/IP network .................................................................................................................... 112

Cannot print over a NetWare network ................................................................................................................ 112

Cannot print over AppleTalk or Bonjour networks ........................................................................................ 113

Cause

The Ethernet cable is not connected correctly to the printer's

Ethernet port.

Corrective Action

1.

Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on.

For instructions on connecting the cable, refer to the Setup Guide.

2.

Make sure the Link indicator is lit.

The top and bottom indicators are lit if the printer is connected via 1000Base-T. The bottom indicator is green if the printer is connected via 100BASE-TX, and the top indicator is orange if connected via 10BASE-T.

If the Link indicator is not lit, check the following points.

• Make sure the hub is on.

• Make sure the end of the Ethernet cable is connected correctly.

Insert the Ethernet cable until it clicks and locks in place.

• Make sure there is no problem with the Ethernet cable.

If there is any problem, replace the Ethernet cable.

• Check the communication mode with the hub.

Although the printer normally detects the hub communication mode and transmission rate automatically (in auto negotiation mode), sometimes the hub settings cannot be detected. In this case, configure the connection method manually, specifying the communication mode in use.

(See "Configuring the Communication Mode Manually.") →User's Guide

Cause

The printer's IP address is not configured correctly.

The printer's TCP/IP network settings are not configured correctly.

The computer you are trying to print from is not configured correctly.

Corrective Action

Make sure the printer's IP address is configured correctly.

(See "Configuring the IP Address Using imagePROGRAF Device Setup Utility.") →User's Guide

(See "Configuring the IP Address Using the Printer Control Panel.") →User's Guide

Make sure the printer's TCP/IP network settings are configured correctly.

(See "Configuring the Printer's TCP/IP Network Settings With RemoteUI.") →User's Guide

Make sure the computer's TCP/IP network settings are configured correctly.

(See "Configuring the Printer Driver Destination (Windows).") →User's Guide

(See "Configuring the Destination in TCP/IP Networks (Macintosh).") →User's Guide

112

Cause

The printer's NetWare settings are not configured correctly.

Corrective Action

Make sure the printer's NetWare settings are configured correctly. In particular, make sure a valid frame type is selected.

(See "Configuring the Printer's NetWare Network Settings With RemoteUI.") →User's Guide

Make sure the computer's NetWare settings are configured correctly.

(See "Configuring NetWare Network Settings.") →User's Guide

The computer you are trying to print from is not configured correctly.

The NetWare server and services are not configured correctly.

Check the following points.

1.

Make sure the NetWare file server is running.

2.

Make sure there is enough free disk space on the NetWare file server. Insufficient disk space may prevent you from processing large print jobs.

Basic Guide

iPF6400 Cannot print over AppleTalk or Bonjour networks

Cause

The NetWare server and services are not configured correctly.

The printer was turned off and on when not disconnected from the server.

Corrective Action

3.

Start NWADMIN or PCONSOLE and confirm that the print service is configured correctly and the print queue is available.

4.

If data transmission to a printer on another subnet fails, deactivate NCP burst mode in that printer's network protocol settings.

5.

If the printer is used in queue server mode, specify Other/Unknown as the printer type.

Leave the printer off for at least 30 seconds, and then restore power.

Cause

The AppleTalk protocol is not enabled on the printer.

The computer you are trying to print from is not configured correctly.

The computer and printer are not on the same network.

Corrective Action

Activate AppleTalk on the printer.

(See "Configuring the Printer's AppleTalk Network Settings.") →User's Guide

Make sure the computer's AppleTalk settings are configured correctly.

(See "Configuring the Destination for AppleTalk Networks (Macintosh).") →User's Guide

(See "Configuring the Destination for Bonjour Network (Macintosh).") →User's Guide

Due to the nature of Bonjour, you cannot print if the printer is on another network behind a router.

Make sure the computer and printer are on the same network. For information about network settings, ask your network administrator.

Basic Guide

113

Removing Installed Printer Drivers iPF6400

Follow these steps to remove installed printer drivers and utilities.

Removing printer drivers (Windows)

Remove the printer driver as follows.

Note

• The following instructions are for Windows XP. The method of removing printer drivers varies depending on the version of Windows.

1

From the Windows start menu, select Programs > Canon Printer Uninstaller > imagePROGRAF Printer

Driver Uninstaller to display the Delete Printer window.

2

Select the printer in the list and click Delete.

3

Click Yes after the Warning message is displayed.

4

Make sure that the printer has been removed from the list, and then click Exit.

Removing printer drivers and imagePROGRAF Printmonitor (Macintosh)

Remove the printer driver or imagePROGRAF Printmonitor as follows.

1

Insert the User Software CD-ROM provided with the printer in the CD-ROM drive.

2

Start the printer driver installer included in the User Software CD-ROM.

Open the OS X folder and double-click iPF Driver Installer X.

3

In the upper left menu, choose Uninstall, and then click Uninstall.

4

Follow the instructions on the screen to remove the printer driver or imagePROGRAF Printmonitor.

Removing imagePROGRAF Status Monitor (Windows)

Remove imagePROGRAF Status Monitor as follows.

Note

• The following instructions are for Windows XP. The method of removing printer drivers varies depending on the version of Windows.

1

Select Control Panel from the start menu.

2

Select Add or Remove Programs.

3

Select imagePROGRAF Status Monitor, and then click the Change/Remove button.

114

Removing imagePROGRAF Device Setup Utility (Windows)

Remove imagePROGRAF Device Setup Utility as follows.

Note

• The following instructions are for Windows XP. The method of removing printer drivers varies depending on the version of Windows.

Basic Guide

iPF6400 Removing Installed Printer Drivers

1

From the Windows start menu, select Programs > imagePROGRAF Device Setup Utility > Uninstaller

(imagePROGRAF Device Setup Utility) to start the wizard.

2

In the wizard window, click Delete, and then click Next.

3

Follow the instructions on the screen to remove imagePROGRAF Device Setup Utility.

Basic Guide

115

The printer does not go on iPF6400

The printer does not go on ...................................................................................................................................... 116

If the Printer Makes a Strange Sound ................................................................................................................. 116

Messages advising to check the maintenance cartridge are not cleared ........................................... 116

The printer consumes a lot of ink ......................................................................................................................... 116

Ink Level Detection ....................................................................................................................................................... 117

Cause

The printer is unplugged.

Corrective Action

Plug the power cord into the outlet, and then turn on the printer.

The specified voltage is not supplied.

Check the voltage of the outlet and breaker.

(See "Specifications.") →User's Guide

Cause

The printer makes a sound during operation.

Corrective Action

The following sounds do not indicate a problem with the printer.

• There is a sound of suction from the Platen.

To prevent paper from rising, paper is held against the Platen by suction from Vacuum holes under it.

• Roll paper makes a fluttering sound during printing.

There may be a fluttering sound when large paper is advanced.

• You suddenly hear the sound of cleaning operations.

At regular intervals, for printer maintenance, cleaning operations will begin automatically, even if the printer is in

Sleep mode.

• You suddenly hear the sound of ink agitation.

At regular intervals, to ensure optimal printing quality, the ink is agitated automatically, even if the printer is in Sleep mode. Ink agitation takes about 30 seconds.

The ink is also agitated automatically under the following conditions. Note that other operations are not possible while "Agitating..." is displayed on the control panel.

• After the printer is turned on

• After data transmission

• After ink tank replacement

In other cases, contact your Canon dealer.

Cause

The printer has not detected the new Maintenance

Cartridge that was used to replace the old one.

Corrective Action

Remove the new Maintenance Cartridge you have just installed and insert it again firmly.

(See "Replacing the Maintenance Cartridge.") →P.40

116

Cause

Many full-page color images are printed.

Head Cleaning B in the Control

Panel menu is executed frequently.

Corrective Action

In print jobs such as photos, images are filled with color. This consumes a lot of ink. This does not indicate a problem with the printer.

Head Cleaning B in the Control Panel menu consumes a lot of ink. This does not indicate a problem with the printer. Unless the printer has been moved or stored for a long period or you are troubleshooting Printhead problems, we recommend not performing Head Cleaning B, to the extent possible.

Basic Guide

iPF6400 Ink Level Detection

Cause

You have just finished initial installation, when more ink is consumed to fill the system.

The Printhead nozzles are clogged.

Corrective Action

After initial installation or at the first-time use after transfer, ink flows into the system between the Ink

Tank and Printhead, which may cause the ink level indicators to drop to 80%. This does not indicate a problem with the printer.

Check for nozzle clogging.

(See "Checking for Nozzle Clogging.") →User's Guide

Ink level detection will be deactivated if you load ink tanks once emptied.

Ink level detection

Ink tanks specified for this printer feature an ink level detection function to prevent the ink from running out during

printing, which prevents printer damage. (See "Ink Tanks.") →P.26

This function will not work correctly if you use refill ink tanks. As a result, printing stops. Thus, before using refill ink tanks, you must cancel the ink level detection.

Printing with the ink level detection canceled may lead to printer damage and printing problems. Canon Inc. is not liable for any damage that may occur as a result of refilling ink.

Important

• After ink level detection has been released, this function cannot be reactivated for currently loaded Ink Tank. To use ink level detection again, replace the Ink Tank with new ones specified for use with the printer.

• Repeatedly removing and inserting an Ink Tank may damage the connection between the Ink Tank and the printer, which may cause ink leakage from the Ink Tank and damage the printer.

Releasing ink level detection

1

On the Display Screen, a message indicates that the ink level cannot be detected. After checking the message, press the ▶ button.

2

Press or to select Information, and then press the OK button.

3

A confirmation message is shown on the Display Screen about releasing ink level detection. After checking the message, press the ▶ button.

Basic Guide

117

Ink Level Detection iPF6400

4

After checking the message, press the ▶ button.

5

Press or to select Yes, and then press the OK button.

6

Check the message and press the ▶ button.

7

Check the message and press the ▶ button.

8

Press or to select Yes, and then press the OK button.

118

Basic Guide

iPF6400 Ink Level Detection

9

A confirmation message about updating ink information is shown on the Display Screen. After checking the message, press the ▶ button.

10

Press or to select Yes, and then press the OK button.

Ink level detection is now released.

Basic Guide

119

Paper mismatch iPF6400

Paper mismatch ............................................................................................................................................................ 120

MediaType Mismatch .................................................................................................................................................. 120

The paper is too small. ............................................................................................................................................... 121

The paper is too small. ............................................................................................................................................... 121

PaprWidth Mismatch ................................................................................................................................................... 122

Paper size not detected. ............................................................................................................................................ 122

Insufficient paper for job .......................................................................................................................................... 122

This paper cannot be used. ...................................................................................................................................... 123

Cannot execute this command. Use other paper. .......................................................................................... 131

Roll printing is selected. ............................................................................................................................................. 123

Roll printing is selected, but manual paper is loaded. .................................................................................. 123

The roll is empty. ........................................................................................................................................................... 123

Roll feed unit error. ...................................................................................................................................................... 124

No Roll Unit. .................................................................................................................................................................... 124

Manual printing is selected. ..................................................................................................................................... 124

Manual printing is selected, but a roll is loaded. ............................................................................................. 124

Wrong paper feed slot for manual paper. ......................................................................................................... 124

Paper jam. ........................................................................................................................................................................ 125

Paper loaded askew. .................................................................................................................................................... 125

Paper not aligned with right guide. ....................................................................................................................... 125

Cannot detect papr ..................................................................................................................................................... 126

Cannot feed paper. .................................................................................................................................................... 126

Cannot cut paper. ....................................................................................................................................................... 126

End of paper feed. ....................................................................................................................................................... 127

Borderless printng not possible. ............................................................................................................................ 127

Roll paper is not securely in contact with roll holder. ................................................................................... 128

Cause

You tried to print a test pattern for printer adjustment on several sheets, but sheets of different types or sizes of paper were used.

Corrective Action

When printing a test pattern for adjustment, use sheets of the same size and type of paper, in the required quantity.

Press or to select Change Paper, press the OK button, and replace the paper.

(See "Loading and Printing on Sheets.") →User's Guide

The printer now starts printing the test pattern.

Press or to select Stop Printing, and then press the OK button.

120

Cause

When Detect Mismatch in the Control Panel menu is set to Pause, the type of paper loaded does not match the type specified in the printer driver.

Corrective Action

Follow these steps to ensure the paper type matches on the printer and in the printer driver.

1.

Press or to select Stop Printing, and then press the OK button.

2.

Change the paper type setting in the printer driver to the type loaded in the printer and try printing again.

Follow these steps to ensure the paper type matches on the printer and in the printer driver.

1.

Press or to select Change Paper, and then press the OK button.

Basic Guide

iPF6400 The paper is too small.

Cause

When Detect Mismatch in the Control Panel menu is set to Pause, the type of paper loaded does not match the type specified in the printer driver.

When Detect Mismatch in the Control Panel menu is set to Warning, the type of paper loaded does not match the type specified in the printer driver.

Corrective Action

2.

Replace the loaded paper with paper of the type and size you have specified in the printer driver.

(See "Loading and Printing on Rolls.") →User's Guide

(See "Loading and Printing on Sheets.") →User's Guide

Press or to select Print, and then press the OK button to resume printing.

However, note that this error may cause paper jams and affect the printing quality.

You can continue to print, but note that this error may cause problems in the printing results.

Cause

When Detect Mismatch in the Control Panel menu is set to Pause, paper smaller than the size specified in the printer driver is loaded.

When Detect Mismatch in the Control Panel menu is set to Warning, paper smaller than the size specified in the printer driver is loaded.

Corrective Action

Press or to select Print, and then press the OK button to resume printing.

However, note that this error may cause paper jams and affect the printing quality.

Adjust the paper size setting in the printer driver to match the size loaded in the printer as follows.

1.

Press or to select Stop Printing, and then press the OK button.

2.

Change the paper size setting in the printer driver to the size loaded in the printer and try printing again.

Replace the loaded paper with paper of a size that matches the size setting in the printer driver as follows.

1.

Press or to select Change Paper, and then press the OK button to stop printing.

2.

Replace the loaded paper to match the settings in the printer driver and try printing again.

(See "Loading and Printing on Rolls.") →User's Guide

(See "Loading and Printing on Sheets.") →User's Guide

You can continue to print, but note that this error may cause problems in the printing results.

Cause

A sheet has come out of the printer during printing.

The loaded paper is too small.

(When you have attempted to print a test print sheet or other printer status information.)

Corrective Action

1.

Press the OK button and remove the sheet.

2.

Confirm the paper size and setting.

3.

Reload the paper.

(See "Loading Sheets in the Feed Slot.") →P.17

Replace the roll with a roll 10 inches in width or larger as follows.

1.

Press or to select Change Paper, and then press the OK button.

(See "Removing the Roll from the Printer.") →P.14

(See "Removing Rolls From the Roll Holder.") →User's Guide

2.

Replace the roll with a roll 10 inches wide or larger.

(See "Loading Rolls on the Roll Holder.") →P.9

(See "Loading Rolls in the Printer.") →P.11

The printer will resume printing.

Press or to select Stop Printing, and then press the OK button.

121

Basic Guide

PaprWidth Mismatch iPF6400

Cause

When Detect Mismatch in the Control Panel menu is set to Pause, the width of the loaded roll does not match the width specified in Fit Roll Paper Width in the printer driver.

Corrective Action

Press or to select Print, and then press the OK button to resume printing.

However, note that this error may cause paper jams and affect the printing quality.

Press or to select Stop Printing, and then press the OK button.

Follow these steps to replace the roll to match the width specified in the printer driver.

1.

Press or to select Change Paper, and then press the OK button.

(See "Removing the Roll from the Printer.") →P.14

(See "Removing Rolls From the Roll Holder.") →User's Guide

2.

Replace with paper of the width configured in the printer driver.

(See "Loading Rolls on the Roll Holder.") →P.9

(See "Loading Rolls in the Printer.") →P.11

The printer now starts printing the print job.

Make sure the roll width selected in the dialog box displayed when you select Fit

Roll Paper Width in the printer driver matches the width of the roll loaded in the printer, and then try printing again.

Cause

Paper has been loaded askew, or warped paper has been loaded.

Corrective Action

Press the OK button and reload the paper.

(See "Loading Rolls in the Printer.") →P.11

(See "Loading Sheets in the Feed Slot.")

→P.17

If "Not finished printing. Finish printing

remaining jobs?" is displayed on the Display Screen, press the OK button.

Printing will resume, starting from the page on which the error occurred.

If this error recurs after you reload the roll, remove the Roll Holder from the printer, push the roll firmly in until it touches the Roll

Holder flange, and reload the Roll Holder in the printer.

(See "Loading Rolls on the Roll Holder.")

→P.9

122

Cause

The printer has received a print job longer than the amount of roll paper left when

ManageRemainRoll in the Control Panel menu is On.

Corrective Action

Press or to select Print, and then press the

OK button to resume printing.

However, the roll paper may run out during the print job and you may not be able to print all of the document.

Press or to select Change Paper, and then press the OK button.

Change the Paper Source of the printer driver, or replace the roll with a roll that has enough paper for the print job, and then print.

(See "Removing the Roll from the Printer.")

→P.14

(See "Loading Rolls in the Printer.") →P.11

Basic Guide

iPF6400 This paper cannot be used.

Cause

The printer has received a print job longer than the amount of roll paper left when

ManageRemainRoll in the Control Panel menu is On.

Corrective Action

Press or and select Stop Printing or press the Stop button to stop printing.

Cause

Paper that is too large for the printer has been loaded.

Paper that is too small for the printer has been loaded.

Paper has been loaded that is too small to print the test pattern for printhead adjustment or nozzle checking.

Corrective Action

Press the OK button and load paper of the correct size.

(See "Paper Sizes.") →User's Guide

Press the OK button and load paper of the correct size.

(See "Paper Sizes.") →User's Guide

Press the OK button and load unused paper A4/Letter (vertical) or larger. More than one sheet may be required depending on the adjustment.

Cause

You have attempted to print on a roll, but no roll is loaded.

Corrective Action

Press or to select Load Roll Paper, and then press the OK button. Load the roll, and then print.

(See "Loading Rolls on the Roll Holder.") →P.9

(See "Loading Rolls in the Printer.") →P.11

Press or and select Stop Printing or press the Stop button to stop printing.

Cause

A print job for rolls was received when a sheet is loaded.

Corrective Action

Follow these steps to load and print on a roll.

1.

Press or to select Eject Paper, press the OK button, and remove the sheet.

(See "Removing Sheets.") →P.23

2.

Load a new roll.

(See "Loading Rolls in the Printer.") →P.11

The printer now starts printing the print job.

Press or to select Stop Printing, and then press the OK button.

Cause

The roll is empty.

Corrective Action

Follow these steps to replace the used roll with a new roll of the same type and size.

1.

Press the OK button and remove the roll.

(See "Removing the Roll from the Printer.") →P.14

(See "Removing Rolls From the Roll Holder.") →User's Guide

2.

Load the new roll.

(See "Loading Rolls on the Roll Holder.") →P.9

(See "Loading Rolls in the Printer.") →P.11

3.

If no barcode was printed on the roll, specify the type of paper.

(See "Changing the Type of Paper.") →User's Guide

Basic Guide

123

Roll feed unit error.

iPF6400

Cause

The roll is empty.

There is remaining roll paper, but because it could not be advanced, it could not be detected.

Corrective Action

4.

When you have selected ManageRemainRoll > On in the control panel menu and a barcode is not printed on the roll, also specify the paper length.

(See "Specifying the Paper Length.") →User's Guide

5.

If "Not finished printing. Finish printing remaining jobs?" is shown on the Display Screen, press the OK button.

Printing will resume, starting from the page on which the error occurred.

If no message appears, printing will continue from the next page.

The unused portion of the roll is heavy, and this is placing a burden on the printer. It may be helpful to change the printing mode, which will change the paper feed timing.

Choose a higher level of Print Quality in the Advanced Settings of the printer driver.

(See "Giving Priority to Particular Graphic Elements and Colors for Printing.") →User's Guide

Cause Corrective Action

The Roll Feed Unit is not working.

Turn off the printer, remove the Roll Feed Unit momentarily, and then reinstall it.

(See "Removing the Roll Feed Unit.") →User's Guide

(See "Installing the Roll Feed Unit.") →User's Guide

If the message is displayed again despite these measures, contact your Canon dealer for assistance.

Cause Corrective Action

The printer has received a print job, but the Roll Feed Unit is not installed.

Press the Stop button and stop printing.

1.

Turn the printer off and install the Roll Feed Unit.

2.

Turn the printer on and resend the print job.

Cause

You have attempted to print on a sheet, but no sheet is loaded.

Corrective Action

Press or to select Load Paper, and then press the OK button. Load a sheet, and then print.

(See "Loading and Printing on Sheets.") →User's Guide

Press or and select Stop Printing or press the Stop button to stop printing.

Cause

A print job for printing on sheets was sent when a roll is loaded.

Corrective Action

1.

Press or to select Remove Roll Paper, and then press the OK button to stop printing.

2.

After removing the roll, load and print on a sheet of the type and size of paper you have specified in the printer driver.

(See "Removing the Roll from the Printer.") →P.14

(See "Loading and Printing on Sheets.") →User's Guide

Press or to select Stop Printing, and then press the OK button to stop printing.

124

Cause

The Paper Feed Slot used to load the sheet is different from the Paper Feed

Slot specified in Paper Source in the printer driver.

Corrective Action

Load the sheet in the Paper Feed Slot matching the printer driver Paper Source setting as follows.

1.

Press or to select Eject Paper, and then press the OK button to stop printing.

The sheet is now ejected.

Basic Guide

iPF6400 Paper jam.

Cause

The Paper Feed Slot used to load the sheet is different from the Paper Feed

Slot specified in Paper Source in the printer driver.

Corrective Action

2.

Load the paper in the Paper Feed Slot specified in the printer driver.

The printer will resume printing.

Change the printer driver Paper Source setting to match the Paper Feed Slot where the sheet is loaded as follows.

1.

Press or to select Stop Printing, and then press the OK button.

2.

In the printer driver, change the Paper Source setting to match the Paper Feed Slot where the sheet is loaded, and then resend the print job.

Cause

A paper jam occurred in the printer during printing.

Corrective Action

1.

Cut the paper on the upper side of the Paper Feed Slot.

2.

Press the OK button.

3.

Remove the jammed paper.

(See "Clearing Jammed Paper (Paper Feed Slot).") →P.90

(See "Clearing Jammed Roll Paper.") →P.91

(See "Clearing a Jammed Sheet, Fed Manually.") →P.94

4.

Load the paper.

(See "Loading Rolls in the Printer.") →P.11

(See "Loading Sheets in the Feed Slot.") →P.17

5.

If "Not finished printing. Finish printing remaining jobs?" is shown on the Display Screen, press the OK button.

Printing will resume, starting from the page on which the error occurred.

Cause

Paper loaded crooked was detected when the paper was advanced.

Corrective Action

Press the OK button and reload the paper.

(See "Loading Rolls in the Printer.") →P.11

(See "Loading Sheets in the Feed Slot.")

→P.17

If this error recurs after you reload the roll, remove the Roll Holder from the printer, push the roll firmly in until it touches the Roll

Holder flange, and reload the Roll Holder in the printer.

(See "Loading Rolls on the Roll Holder.")

→P.9

Important

• To disable this message (if it is displayed repeatedly despite reloading paper, for example), choose Off or Loose in the

Skew Check Lv. setting of the printer menu. However, this may cause jams and printing problems because paper may be askew when printed. Also, the Platen may become soiled, which may soil the back of the next document when it is printed.

Cause

Skew Check Lv. on the Control Panel menu is set to something other than Off and the paper is not aligned with the guide on the right during loading.

Corrective Action

Follow these steps to reload the sheet.

1.

Press the OK button to clear the error.

2.

Reload the paper.

(See "Loading Sheets in the Feed Slot.") →P.17

125

Basic Guide

Cannot detect papr iPF6400

Cause Corrective Action

The printer could not detect the paper.

Reload the paper as follows.

1.

Remove the paper and press the OK button.

2.

Reload the paper.

(See "Loading Sheets in the Feed Slot.") →P.17

(See "Loading Rolls in the Printer.") →P.11

Cause

Paper could not be advanced correctly during feeding.

Paper could not be advanced correctly during ejection.

Corrective Action

1.

Press the OK button.

2.

Remove the paper.

(See "Clearing Jammed Roll Paper.") →P.91

(See "Clearing a Jammed Sheet, Fed Manually.") →P.94

3.

Load the paper.

(See "Loading Rolls in the Printer.") →P.11

(See "Loading Sheets in the Feed Slot.") →P.17

4.

If "Not finished printing. Finish printing remaining jobs?" is shown on the Display Screen, press the

OK button.

Printing will resume, starting from the page on which the error occurred.

1.

Press the OK button.

2.

Remove the paper.

(See "Clearing Jammed Roll Paper.") →P.91

(See "Clearing a Jammed Sheet, Fed Manually.") →P.94

126

Cause

There are sheets left on the

Ejection Guide.

Corrective Action

1.

Press the OK button and remove the paper.

2.

Load paper.

3.

If "Not finished printing. Finish printing remaining jobs?" is shown on the Display Screen, press the OK button.

Printing will resume, starting from the page on which the error occurred.

There is a foreign object by the

Output Tray, obstructing the

Cutter Unit.

You are not using the printer under the recommended environmental conditions for the paper.

You are using paper that is not compatible with automatic cutting.

(See "Loading Rolls in the Printer.") →P.11

1.

Lift the Top Cover and remove the foreign object.

2.

If "Not finished printing. Finish printing remaining jobs?" is shown on the Display Screen, press the OK button.

Printing will resume, starting from the page on which the error occurred.

Use the printer only where the recommended environmental conditions for the paper are met. Note that various environmental conditions are recommended for various types of paper. For details on the recommended environmental conditions, see the Paper Reference Guide.

(See Paper Reference Guide .)

1.

Specify Manual as the cutting method and use scissors or a cutting tool to cut the roll.

(See "Specifying the Cutting Method for Rolls.") →User's Guide

For information about paper that is compatible with automatic cutting, see the Paper Reference

Guide.

(See Paper Reference Guide .)

2.

Press the OK button and remove the paper.

Basic Guide

iPF6400 End of paper feed.

Cause

In other cases, the Cutter Unit may be damaged.

Contact your Canon dealer for assistance.

Corrective Action

Cause

Although an attempt was made to advance the paper manually, it reached the limit position that can be advanced.

Corrective Action

Canceling manual advancing.

(See "Feeding Roll Paper Manually.") →User's Guide

Cause

The print job received specifies a type or width of paper that is not compatible with borderless printing.

The loaded paper is a size not compatible with borderless printing.

Because paper expands or contracts depending on the environment of use, it may become narrower or wider than the supported width for borderless printing.

The paper is loaded askew.

Corrective Action

Follow these steps to change the settings of the print job to enable borderless printing.

1.

Press or to select Stop Printing, and then press the OK button.

2.

Make sure the correct printer driver for the printer is selected and try printing again.

For information on types of paper compatible with borderless printing, refer to the Paper Reference Guide.

(See Paper Reference Guide .)

Select None when you have set Detect Mismatch on the control panel to Warning.

However, note that this error may cause paper jams and affect the printing quality.

Press or to select Print With Border, and then press the OK button to continue printing. The document will be printed with a border.

Press or to select Stop Printing, and then press the OK button.

Replace the paper with paper compatible for borderless printing as follows.

1.

Press or to select Change Paper, and then press the OK button.

(See "Removing the Roll from the Printer.") →P.14

(See "Removing Rolls From the Roll Holder.") →User's Guide

2.

Replace the paper with paper compatible for borderless printing.

(See "Loading Rolls on the Roll Holder.") →P.9

(See "Loading Rolls in the Printer.") →P.11

The printer now starts printing the print job.

For information on types of paper compatible with borderless printing, refer to the Paper Reference Guide.

(See Paper Reference Guide .)

Press or to select Print With Border, and then press the OK button to continue printing. The document will be printed with a border.

Press the OK button to stop printing.

Use each type of paper only where the recommended environmental conditions are met. For details on environmental conditions for various paper, see the Paper Reference Guide.

(See Paper Reference Guide .)

Select None when you have set Detect Mismatch in the Control Panel menu to Warning.

However, note that this error may affect the printing quality.

Press or to select Change Paper and straighten the paper so that the edges are between the ink grooves for borderless printing.

Insert the roll firmly until it touches the flange of the Roll Holder.

For borderless printing on A1 (594 mm or 23.4 in) or A2 (420 mm or 16.5 in) rolls, attach the included Spacer for Borderless Printing to the Roll Holder.

(See "Loading Rolls on the Roll Holder.") →P.9

Select None when you have set Detect Mismatch in the Control Panel menu to Warning.

However, note that this error may affect the printing quality.

Press or to select Print With Border, and then press the OK button to continue printing. The document will be printed with a border.

Press or and select Stop Printing or press the Stop button to stop printing.

127

Basic Guide

Roll paper is not securely in contact with roll holder.

iPF6400

Cause

Skew Check Lv. on the Control Panel menu is set to something other than Off and the roll paper is not placed securely in the Roll Holder during loading.

Corrective Action

Follow these steps to reload the roll.

1.

Press the OK button and remove the roll holder from the printer.

2.

Insert the roll firmly on the Roll Holder until it touches the flange.

(See "Loading Rolls on the Roll Holder.") →P.9

3.

Load the Roll Holder in the printer.

128

Basic Guide

iPF6400 Ink insufficient.

Ink insufficient. ............................................................................................................................................................... 129

No ink left. ........................................................................................................................................................................ 129

Remaining level of the ink cannot be correctly detected. Check ink tank. ......................................... 129

Cannot detect ink level correctly. Close tank cover. ..................................................................................... 129

Close Ink Tank Cover .................................................................................................................................................. 129

Ink tank is empty. .......................................................................................................................................................... 130

Not much ink is left. ..................................................................................................................................................... 130

Check if ink tank is set, and its color and direction. ..................................................................................... 130

The following ink tanks cannot be recognized. ............................................................................................... 130

Do not pull out ink tank. ............................................................................................................................................ 130

Cause

The ink level is low, so you cannot print, clean the Printhead, or do other operations that require ink.

Corrective Action

Press the OK button and replace the Ink Tank that is low with a new Ink

Tank.

(See "Replacing Ink Tanks.") →P.26

Cause

There is no ink left.

There are no ink colors with × displayed above the remaining ink indicator.

Corrective Action

Press the OK button, open the Ink Tank Cover, and replace the Ink Tank for the color that is out of ink.

(See "Replacing Ink Tanks.") →P.26

Cause

Ink level detection cannot work correctly if you use refill ink tanks.

Corrective Action

The refill ink tank can no longer be used. See the section Ink level detection and take the

appropriate action. (See "Ink Level Detection.") →P.117

Cause Corrective Action

The remaining ink level could not be correctly detected.

Close the Ink Tank Cover.

The buzzer stops sounding.

Next, "No ink left." is displayed and see "No ink left.." →P.129

Cause

The Ink Tank Cover is open.

Corrective Action

Close the Ink Tank Cover.

Basic Guide

129

Ink tank is empty.

iPF6400

Cause

There is no ink left in an ink tank.

There are no ink colors with × displayed above the remaining ink indicator in the

Ink tab top screen.

(See "Checking Ink Tank Levels.") →User's Guide

Corrective Action

Open the Ink Tank Cover, and replace the Ink Tank for the color that is out of ink.

(See "Replacing Ink Tanks.") →P.26

Cause Corrective Action

Not much ink is left.

Prepare a new Ink Tank.

We recommend replacing the Ink Tank with a new Ink Tank at this point if you plan to print large-format or highquantity jobs.

Cause Corrective Action

There is no Ink Tank of the indicated color in the printer.

Load the Ink Tank.

(See "Replacing Ink Tanks.") →P.26

There is a problem with the Ink Tank.

Replace it with a new Ink Tank.

(See "Replacing Ink Tanks.") →P.26

Cause Corrective Action

An Ink Tank that is incompatible with the printer is loaded.

Load an Ink Tank that is compatible with the printer.

(See "Replacing Ink Tanks.") →P.26

Cause

The Ink Tank was removed using an incorrect procedure.

Corrective Action

Install the Ink Tank that was removed.

The buzzer stops sounding.

Next, replace the Ink Tank using the procedure on the Display Screen in the Control Panel.

130

Basic Guide

iPF6400 Cannot execute this command. Use other paper.

Cannot execute this command. Use other paper. .......................................................................................... 131

Cannot print as specified. ......................................................................................................................................... 131

Cannot adjust printhead. ........................................................................................................................................... 134

Cannot calibrate. ........................................................................................................................................................... 131

Excessive temperature or humidity. ..................................................................................................................... 132

Please execute common calibration. .................................................................................................................... 132

Please commn calibrt using above paper. ......................................................................................................... 132

Please calibrate using above paper. ..................................................................................................................... 132

Before borderless printing, move the blue platen switch. .......................................................................... 132

Borderless printng not possible. ............................................................................................................................ 127

Blue platen switch is dirty. ........................................................................................................................................ 133

Move the blue platen switch No.xx to the right. (xx represents a number) ........................................ 133

Cannot adjust paper feed. ........................................................................................................................................ 133

Check printed document. .......................................................................................................................................... 133

Cause

Paper compatible with color calibration is not loaded.

Corrective Action

1.

Press the OK button to clear the error.

2.

Load paper that is compatible with color calibration.

See the Paper Reference Guide.

(See Paper Reference Guide .)

Always make sure the loaded paper matches the type of paper in the printer paper settings. Adjustment cannot be completed correctly unless the loaded paper matches the settings.

Cause

The loaded paper is too small.

(When you have attempted to print a test print sheet or other printer status information.)

Corrective Action

Replace the paper with paper of A4/Letter (vertical) size or larger as follows.

1.

Press or to select Change Paper, press the OK button, and remove the paper.

(See "Removing Sheets.") →P.23

2.

Switch to paper A4/Letter (vertical) or larger.

(See "Loading and Printing on Sheets.") →User's Guide

The printer will resume printing.

Press or to select Stop Printing, and then press the OK button.

Cause

The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper.

The test pattern was printed too faintly.

Direct sunlight or strong lighting may be shining on the printer and causing the sensor to malfunction.

Corrective Action

Press the OK button to clear the error.

Load unused paper compatible with color calibration.

(See Paper Reference Guide .)

Press the OK button to clear the error.

Take steps to remedy faint printing.

(See "Printing is faint.") →P.101

Press the OK button to clear the error.

Take steps to ensure the printer is not used when exposed to direct sunlight or strong lighting.

131

Basic Guide

Excessive temperature or humidity.

iPF6400

Cause

The temperature or humidity where the printer is installed is out of the acceptable range for operation.

Corrective Action

Press or to select Stop, and then press the OK button to stop printing.

Use the printer under suitable environmental conditions. Also note that various environmental conditions are recommended for various types of paper. For details on the recommended environmental conditions, see the Paper Reference Guide.

(See Paper Reference Guide .)

Press or to select Continue, and then press the OK button to continue with color calibration. However, note that correct adjustment may not be possible.

Cause

There is not even one Common calibration execution result.

Note that this is displayed when all of the following are satisfied.

• If Set Exec. Guide is On in the Control Panel menu.

• If the printer is loaded with a type of paper on which color calibration cannot be executed.

Corrective Action

Execute Common calibration.

(See "Color Calibration Using the Printer

Sensor.") →User's Guide

Set Set Exec. Guide to Off on the Control

Panel menu.

(See "Menu Structure.") →P.55

Cause

It is now recommended that you execute Common calibration.

Note that this is displayed when Set Exec. Guide in the Control Panel menu is set to On and any of the following is true.

• If the printer is loaded with a type of paper on which color calibration cannot be executed and the predefined conditions since executing the Common calibration the last time have been reached.

• Although a media type that color calibration can be executed on is loaded in the printer, there is no record or performing color calibration on that media, and the designated criteria from executing Common calibration the last time have been reached.

Corrective Action

Execute Common calibration.

(See "Color Calibration Using the Printer Sensor.")

→User's Guide

Set Set Exec. Guide to Off on the Control Panel menu.

(See "Menu Structure.")

→P.55

Cause

It is now recommended that you execute Unique calibration.

Note that this is displayed when Set Exec. Guide in the Control Panel menu is set to On and any of the following is true.

• If the printer is loaded with a type of paper on which color calibration can be executed, but there is no record of having executed color calibration on that paper or a record of having executed Common calibration other any other type of paper.

• If the printer is loaded with a type of paper on which color calibration can be executed, there is a record of having executed color calibration on that paper, and the predefined conditions since executing the color calibration the last time have been reached.

Corrective Action

Execute Unique calibration.

(See "Color Calibration Using the Printer Sensor.")

→User's Guide

Set Set Exec. Guide to Off on the Control Panel menu.

(See "Menu Structure.")

→P.55

Cause

The blue Switch on the platen was set to the side opposite ● when a borderless print job was received.

Corrective Action

Before borderless printing, set the blue Switch on the platen to the ● side.

(See "Setting the Blue Switch on the Platen.") →P.106

132

Basic Guide

iPF6400 Blue platen switch is dirty.

Cause Corrective Action

The blue Switch on the platen is dirty.

Open the Top Cover and clean the blue Switch on the platen.

(See "Cleaning Inside the Top Cover.") →P.46

Cause

The printer has detected that the blue Switch on the platen needed in maintenance during printing is set away from the ● mark.

Corrective Action

Set blue platen Switch of the indicated number toward the ● side.

(See "Setting the Blue Switch on the Platen.") →P.106

Cause

The Printhead nozzles are clogged.

Highly transparent film is loaded that cannot be used for automatic feed amount adjustment.

Corrective Action

Execute Adj. Quality again, as follows.

1.

Press the OK button to clear the error.

2.

Print a test pattern to check the nozzles.

(See "Checking for Nozzle Clogging.") →User's Guide

3.

Clean the Printhead if the nozzles are clogged.

(See "Cleaning the Printhead.") →P.48

4.

Execute Adj. Quality again.

(See "Automatic Banding Adjustment.") →P.88

Press the OK button to clear the error, and then adjust the feed amount manually.

(See "Manual Banding Adjustment.") →User's Guide

Cause Corrective Action

The Printhead nozzles are becoming clogged.

If printing is faint, clean the Printhead.

(See "Cleaning the Printhead.") →P.48

Basic Guide

133

Cannot adjust printhead.

iPF6400

Cannot adjust printhead. ........................................................................................................................................... 134

PHeads: wrong pos. ..................................................................................................................................................... 134

Wrong x printhead. (x is L, R, or not displayed) .............................................................................................. 134 x printhead error (x is L, R, or not displayed) .................................................................................................. 134

Cannot recognize print head x. (x is L, R, or not displayed) ...................................................................... 135

Execute printhead cleaning. ..................................................................................................................................... 135

Cause

The Printhead nozzles are clogged.

The Printhead cannot be aligned; highly transparent film is loaded.

Corrective Action

Execute Head Posi. Adj. again, as follows.

1.

Press the OK button to clear the error.

2.

Print a test pattern to check the nozzles.

(See "Checking for Nozzle Clogging.") →User's Guide

3.

Clean the Printhead if the nozzles are clogged.

(See "Cleaning the Printhead.") →P.48

4.

Execute Head Posi. Adj. again.

(See "Automatic Adjustment to Straighten Lines and Colors.") →P.85

Press the OK button to clear the error.

We recommend using a type of paper that you often use, other than film, for Printhead adjustment.

(See "Automatic Adjustment to Straighten Lines and Colors.") →P.85

Cause

The printheads are installed in the wrong positions.

Corrective Action

Open the Top Cover and switch the Printhead used once in the right side to the right side. Switch the Printhead used once in the left side to the left side.

Cause

An incompatible Printhead has been installed.

Corrective Action

Open the Top Cover. Replace the Printhead L with a new one if Printhead L is displayed and the Printhead R if

Printhead R is displayed. If neither left or right is indicated, replace both Printhead L and Printhead R with new ones.

(See "Replacing the Printhead.") →P.33

134

Cause

There is a problem with the Printhead.

Corrective Action

Follow these steps to replace the Printhead.

1.

Open the Top Cover.

2.

Replace the Printhead L with a new one if Printhead L is displayed and the Printhead R if Printhead R is displayed.

If neither left or right is indicated, replace both Printhead L and Printhead R with new ones.

(See "Replacing the Printhead.") →P.33

Follow these steps to replace the Printhead.

1.

Turn off the printer, wait a while, and then turn it on again.

2.

Open the Top Cover.

3.

Replace the left printhead with a new one if Printhead L is displayed and the right one if Printhead R is displayed. If neither left or right is indicated, replace both printheads.

(See "Replacing the Printhead.") →P.33

Basic Guide

iPF6400 Cannot recognize print head x. (x is L, R, or not displayed)

Cause

No Printhead is installed.

Follow these steps to install the Printhead.

The Printhead cannot be recognized because it is not installed correctly.

Corrective Action

1.

Open the Top Cover.

2.

Install the Printhead L if Printhead L is displayed and the Printhead R if Printhead R is displayed. If neither left or right is indicated, install both Printhead L and Printhead R.

(See "Replacing the Printhead.") →P.33

Follow these steps to reinstall the Printhead.

1.

Open the Top Cover.

2.

Reinstall the Printhead L if Printhead L is displayed and the Printhead R if Printhead R is displayed. If neither left nor right is indicated, re-install both Printhead L and Printhead R.

(See "Replacing the Printhead.") →P.33

Cause

The Printhead nozzles are clogged.

Corrective Action

Follow these steps to clean the Printhead.

1.

Stop printing by pressing or to select Stop Printing.

2.

Clean the Printhead.

(See "Cleaning the Printhead.") →P.48

If the message is still displayed when printing, replace the Printhead.

(See "Replacing the Printhead.") →P.33

Press or to select Print, and then press the OK button to resume printing. However, note that this error may affect the printing quality.

If OK is shown on the Display Screen, clean the Printhead.

1.

Press the OK button on the Control Panel to stop printing.

2.

Clean the Printhead.

(See "Cleaning the Printhead.") →P.48

If the message is still displayed when printing, replace the Printhead.

(See "Replacing the Printhead.") →P.33

Basic Guide

135

No maintenance cartridge.

iPF6400

No maintenance cartridge. ....................................................................................................................................... 136

Wrong maintenance cartridge. ............................................................................................................................... 136

Maint. cart. The level is low ...................................................................................................................................... 136

No Maintenance Cartridge capacity. .................................................................................................................... 136

Maintenance cartridge full. ....................................................................................................................................... 136

Maintenance cartridge problem. ............................................................................................................................ 136

Cause Corrective Action

The Maintenance Cartridge is not installed.

Install the Maintenance Cartridge.

(See "Replacing the Maintenance Cartridge.") →P.40

Cause Corrective Action

A Maintenance Cartridge for a different model of printer is installed.

Replace it with the Maintenance Cartridge for your particular model.

(See "Maintenance Cartridge.") →P.40

Cause

The Maintenance Cartridge is almost full.

Corrective Action

You can continue to print, but prepare a new Maintenance Cartridge to use when the message for replacement is displayed.

Cause

The Maintenance Cartridge cannot absorb enough ink for Printhead cleaning or other operation.

Corrective Action

After confirming that the printer has stopped operating, replace the Maintenance

Cartridge.

(See "Replacing the Maintenance Cartridge.") →P.40

Cause Corrective Action

The Maintenance Cartridge is full.

After confirming that the printer has stopped operating, replace the Maintenance Cartridge.

(See "Replacing the Maintenance Cartridge.") →P.40

Cause

An incompatible or used Maintenance Cartridge has been installed.

Corrective Action

Install an unused Maintenance Cartridge specified for use with the printer.

(See "Replacing the Maintenance Cartridge.") →P.40

136

Basic Guide

iPF6400 GARO Wxxxx (x represents a number)

GARO Wxxxx (x represents a number) ............................................................................................................... 137

ERROR Exxx-xxxx (x represents a letter or number) .................................................................................... 137

Hardware error. xxxxxxxx-xxxx (x represents a letter or number) .......................................................... 137

Prepare for parts replacement. .............................................................................................................................. 137

Parts replacement time has passed. .................................................................................................................... 138

Unknown file. .................................................................................................................................................................. 138

Calibration There is a problem with the multi-sensor. .................................................................................. 138

Multi-sensor error ......................................................................................................................................................... 138

Roll feed unit error. ...................................................................................................................................................... 124

No Roll Unit. .................................................................................................................................................................... 124

Cause Corrective Action

There is a problem with the print job.

Try printing again, using the correct printer driver.

It is also possible to continue printing in this state.

However, you may not be able to obtain the desired printing results.

Cause Corrective Action

An error requiring service may have occurred.

Write down the error code and message, turn off the printer, and contact your Canon dealer for assistance.

Cause

The last portion of roll paper was used during a print job. The paper was not advanced because the trailing edge is taped to the roll.

Fastening tape or the Belt Stopper has not been removed inside the Top

Cover.

An error requiring service may have occurred.

Corrective Action

Turn off the printer and remove the roll from the printer before restoring power.

Turn off the printer, open the Top Cover and remove the tape or the Belt Stopper before restoring power.

Turn off the printer and wait at least three seconds before restoring the power.

If the message is displayed again, write down the error code and message, turn off the printer, and contact your Canon dealer for assistance.

Cause

It is almost time to replace consumables for which service is required.

Corrective Action

If "Parts replacement time has passed." is displayed, you can continue to use the printer for some time.

Contact your Canon dealer for assistance.

137

Basic Guide

Parts replacement time has passed.

iPF6400

Cause Corrective Action

It is past the recommended time to replace consumables for which service is required.

Contact your Canon dealer for assistance.

Cause

Data sent to keep the printer up to date (such as paper information) is in the wrong format.

You have uploaded firmware for a different model.

Corrective Action

Check the data. Turn off the printer and wait a while before restoring power, and then resend the data.

Check the firmware version. Turn off the printer and wait a while before restoring power, and then resend the firmware.

If the message is displayed again, contact your Canon dealer for assistance.

Cause

The performance of a sensor inside the printer may be impaired.

Corrective Action

Press the OK button and cancel calibration. Contact your Canon dealer for assistance.

Cause

Direct sunlight or strong lighting may be shining on the printer and causing the sensor to malfunction.

The performance of a sensor inside the printer may be impaired.

Corrective Action

Take steps to ensure the printer is not used when exposed to direct sunlight or strong lighting.

Turn off the printer and wait at least three seconds before restoring the power.

If the message is displayed again, contact your Canon dealer for assistance.

138

Basic Guide

iPF6400

Before borderless printing, move the blue platen switch. .......................................................................... 132

Blue platen switch is dirty. ........................................................................................................................................ 133

Borderless printng not possible. ............................................................................................................................ 127

Calibration There is a problem with the multi-sensor. .................................................................................. 138

Cannot adjust paper feed. ........................................................................................................................................ 133

Cannot adjust printhead. ........................................................................................................................................... 134

Cannot calibrate. ........................................................................................................................................................... 131

Cannot cut paper. ....................................................................................................................................................... 126

Cannot detect ink level correctly. Close tank cover. ..................................................................................... 129

Cannot detect papr ..................................................................................................................................................... 126

Cannot execute this command. Use other paper. .......................................................................................... 131

Cannot feed paper. .................................................................................................................................................... 126

Cannot print as specified. ......................................................................................................................................... 131

Cannot recognize print head x. (x is L, R, or not displayed) ...................................................................... 135

Check if ink tank is set, and its color and direction. ..................................................................................... 130

Check printed document. .......................................................................................................................................... 133

Close Ink Tank Cover .................................................................................................................................................. 129

Do not pull out ink tank. ............................................................................................................................................ 130

End of paper feed. ....................................................................................................................................................... 127

ERROR Exxx-xxxx (x represents a letter or number) .................................................................................... 137

Excessive temperature or humidity. ..................................................................................................................... 132

Execute printhead cleaning. ..................................................................................................................................... 135

GARO Wxxxx (x represents a number) ............................................................................................................... 137

Hardware error. xxxxxxxx-xxxx (x represents a letter or number) .......................................................... 137

Ink insufficient. ............................................................................................................................................................... 129

Ink tank is empty. .......................................................................................................................................................... 130

Insufficient paper for job .......................................................................................................................................... 122

Maint. cart. The level is low ...................................................................................................................................... 136

Maintenance cartridge full. ....................................................................................................................................... 136

Maintenance cartridge problem. ............................................................................................................................ 136

Manual printing is selected, but a roll is loaded. ............................................................................................. 124

Manual printing is selected. ..................................................................................................................................... 124

MediaType Mismatch .................................................................................................................................................. 120

Move the blue platen switch No.xx to the right. (xx represents a number) ........................................ 133

Multi-sensor error ......................................................................................................................................................... 138

No ink left. ........................................................................................................................................................................ 129

No Maintenance Cartridge capacity. .................................................................................................................... 136

No maintenance cartridge. ....................................................................................................................................... 136

No Roll Unit. .................................................................................................................................................................... 124

Not much ink is left. ..................................................................................................................................................... 130

Paper jam. ........................................................................................................................................................................ 125

Paper loaded askew. .................................................................................................................................................... 125

Paper mismatch ............................................................................................................................................................ 120

Paper not aligned with right guide. ....................................................................................................................... 125

Paper size not detected. ............................................................................................................................................ 122

PaprWidth Mismatch ................................................................................................................................................... 122

Parts replacement time has passed. .................................................................................................................... 138

PHeads: wrong pos. ..................................................................................................................................................... 134

Please calibrate using above paper. ..................................................................................................................... 132

Please commn calibrt using above paper. ......................................................................................................... 132

Please execute common calibration. .................................................................................................................... 132

Prepare for parts replacement. .............................................................................................................................. 137

Remaining level of the ink cannot be correctly detected. Check ink tank. ......................................... 129

Basic Guide

139

iPF6400

Roll feed unit error. ...................................................................................................................................................... 124

Roll paper is not securely in contact with roll holder. ................................................................................... 128

Roll printing is selected, but manual paper is loaded. .................................................................................. 123

Roll printing is selected. ............................................................................................................................................. 123

The following ink tanks cannot be recognized. ............................................................................................... 130

The paper is too small. ............................................................................................................................................... 121

The paper is too small. ............................................................................................................................................... 121

The roll is empty. ........................................................................................................................................................... 123

This paper cannot be used. ...................................................................................................................................... 123

Unknown file. .................................................................................................................................................................. 138

Wrong maintenance cartridge. ............................................................................................................................... 136

Wrong paper feed slot for manual paper. ......................................................................................................... 124

Wrong x printhead. (x is L, R, or not displayed) .............................................................................................. 134 x printhead error (x is L, R, or not displayed) .................................................................................................. 134

140

Basic Guide

Index

A

Adjust Length ..................................................................... 87

Adjust Printer ...................................................................... 87

Adobe RGB .......................................................................... 84

C

Clean Platen ........................................................................ 46

Cleaning .............................................. 3, 33, 46, 48, 62, 107

Clearing a Jammed Sheet .................................................. 94

Cutting Mode ...................................................................... 51

D

Device Setup Utility .......................................................... 114

E

Ejection Guide ........................................................ 20, 25, 42

F

Feed Priority ........................................................................ 87

Front Paper Feed Slot ........................................... 17, 51, 62

G

GARO Wxxxx (x represents a number) .......................... 137

H

Hardware error ................................................................. 137

Head Cleaning ..................................................................... 48

Head Cleaning A ................................................................. 48

Head Cleaning B ................................................................. 48

Holder Stopper ................................................................... 63

I

If a message is displayed ................................................... 41

Ink level .............................................................................. 117

Ink level detection ............................................................. 117

L

Large-Format Printing ........................................................ 82

M

Maintenance Cartridge ......................................... 3, 40, 136

Menu Operations ................................................................ 51

Menu Structure ................................................................... 55

N

Navigate ............................................................................... 50

NetWare network .............................................................. 112

P

Paper Feed Slot ............................................... 13, 17, 62, 90

Power .................................................................. 2, 50, 61, 71

Preparing to Transfer the Printer ..................................... 66

Print Priority ........................................................................ 87

Printer menu ....................................................................... 52

Printhead ............................................... 3, 33, 48, 61, 63, 85

R

Removing printer drivers ................................................. 114

Removing the Roll ............................................................... 14

Replace P.head ................................................................... 34

Replacing Ink Tanks ........................................................... 26

Roll Feed Unit ........................................... 12, 15, 63, 90, 91

Roll Holder ................................................... 9, 12, 15, 63, 72

Rotate Page 90 degrees .................................................... 80

S

Selecting the Paper Source ............................................... 17

Spacer for Borderless Printing ........................................... 9

Strange Sound .................................................................. 116

Support Information ............................................................. 6

sRGB .................................................................................... 84

T

Top Paper Feed Slot .................................................... 17, 62

W

When to replace ................................................................. 33

141

iPF6400 Basic Guide

ENG

Canon Inc.

30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan

Canon U.S.A., Inc.

One Canon Plaza, Lake Success, NY 11042 U.S.A

Canon Europe Ltd.

3 The Square, Stockley Park, Uxbridge, Middlesex, UB11 1ET United Kingdom

Canon (China) Co., Ltd.

15F Jinbao Building No.89 Jinbao Street, Dongcheng District, Beijing 100005, China

Canon Australia Pty. Ltd.

1 Thomas Holt Drive, North Ryde, Sydney, N.S.W.2113, Australia

© CANON INC. 2012

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