Schneider Electric PowerLogic ION Enterprise 5.6 Commissioning User Guide

70002-0284-02 08/2008 PowerLogic™ ION Enterprise™ 5.6 Power Management Software Commissioning Guide Notices This section describes the symbols used in this guide. Danger This alerts you to things that may cause serious injury to a person. Only qualified, properly trained personnel should perform these procedures. Caution This alerts you to things that may cause loss of data, damage to your computer or your devices. Note A note provides you with additional information that you might want to consider. Documentation Conventions This section describes the terms used to describe common methods or procedures used throughout this guide. Clear Place the mouse cursor over the check box option, then click the mouse button so that the check mark is removed from the check box. Click Place the mouse cursor over the specified option or button, then press and release the mouse button. Double-click Place the mouse cursor over the specified option or button, then press and release the mouse button twice. Right-click Place the mouse cursor over the specified option or button, then press and release the right mouse button. Drag Hold down the mouse button while moving the mouse cursor to the appropriate location, then release the button. Enter Type the information, then press the Enter or Return key. Point Position the mouse pointer over a submenu or menu command. For example, point to the File menu. Press Press the specified key or key combination on your keyboard, for example, press CTRL+ALT+DEL. Select Place the mouse pointer over the specified option or check box, then click the mouse button. A selected check box receives a check mark; a selected radio button is marked with a dot. Type Type the information. DO NOT press the Enter or Return key. Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Types of Installation . . . . . . . . . . . . . . . . . . . . . . . . . 7 Step 1: Determine Your Network Needs . . . . . . . . . 9 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . 9 Database Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 9 Secondary Server Requirements . . . . . . . . . . . . . . . . . . . 9 Software Requirements . . . . . . . . . . . . . . . . . . . . . . 10 Primary Server Software Requirements . . . . . . . . . . . . . . 10 ION Enterprise Client Software Requirements . . . . . . . . . 10 Installing ION Enterprise on Windows Vista . . . . . . . 10 Installing ION Enterprise on a Virtual Machine . . . . . 11 ION Enterprise Client Licensing . . . . . . . . . . . . . . . . 11 Client Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 ION™ Administrator Server Permissions . . . . . . . . . 12 Step 2: Review the Installation Process . . . . . . . . . . 13 Step 3: Set Up SQL Server 2005 . . . . . . . . . . . . . . 15 Additional Setup/Prerequisites . . . . . . . . . . . . . . . . . . . 15 Step 4: Prepare the Primary Server . . . . . . . . . . . . 16 Server Configuration Guidelines . . . . . . . . . . . . . . . 17 Microsoft Procedures . . . . . . . . . . . . . . . . . . . . . . . 17 Step 5: Install or Upgrade ION Enterprise . . . . . . . 18 Upgrading ION Enterprise Software . . . . . . . . . . . . 18 Run the ION Enterprise Installer . . . . . . . . . . . . . . . . 19 Create Local Primary Server Groups . . . . . . . . . . . . . . . 20 Review the ION Enterprise Database Manager . . . . . . . . 20 Enabling WebReach After Primary Install . . . . . . . . . . . . 20 Step 6: Review Security Highlights . . . . . . . . . . . . . 22 Firewall Configuration . . . . . . . . . . . . . . . . . . . . . . 22 Step 7: Install ION Enterprise Clients . . . . . . . . . . . 23 Step 8: Install Service Pack(s) . . . . . . . . . . . . . . . . 24 PowerLogic ION Enterprise Commissioning Guide Introduction This guide contains information to help you plan, design and build your PowerLogic™ ION Enterprise™ system, incorporating best practices and factory-recommended procedures to reduce the need for ongoing support and improve the reliability of your installation. A typical ION Enterprise system consists of a computer or network of computers running ION Enterprise software, and one or more networks of devices (such as basic energy meters, multi-function monitoring/analysis/ control devices, and/or intelligent relays). ION Enterprise software is supported on the Microsoft® Windows Server® 2003 operating system. NOTE This ION Enterprise Commissioning Guide is for users who want to prepare and configure their own ION Enterprise server. Fully commissioned ION Enterprise servers are also available — please contact Schneider Electric for details. Types of Installation The simplest type of ION Enterprise installation is a standalone Primary Server, where one computer handles all the functions, data storage and interaction with networked devices. Primary Server Each ION Enterprise network has one Primary Server. It stores the system configuration and serves logged data to Client computers. The Primary Server can host the ION Enterprise databases, and typically aggregates data from all Secondary Servers (if they exist). Terminal Server connections are supported if your Primary Server machine is set up with Terminal Services. DB Database Server You can set up the ION Enterprise database using an existing SQL database in your network (e.g. on a remote computer hosting Microsoft SQL Server® 2005). For this network configuration, you must first complete the Database Server installation before installing the ION Enterprise Primary Server on your network. DB Client For a Client installation, specify which ION Enterprise programs you want to install on the client computer. A client computer connects to the Primary Server to access network system data for display, analysis and control functions, as well as reporting and system configuration. Most or all of the processing functions occur at the ION Enterprise Client computer, while data management and access is controlled by the Primary Server. DB © 2008 Schneider Electric. All rights reserved. 7 PowerLogic ION Enterprise Commissioning Guide Secondary Servers Secondary Server installations are not common, and are used only in exceptional circumstances. For example, an intermediary Secondary Server may be required when a large geographical distance causes unreliable communications between a Primary Server and remote site devices. Secondary Server installations require advanced network configuration. Contact Technical Support if you think you require a Secondary Server. DB 8 © 2008 Schneider Electric. All rights reserved. PowerLogic ION Enterprise Commissioning Guide Step 1: Determine Your Network Needs ION Enterprise is fully scalable, so make allowances for future expansion when selecting the Primary Server computer. In addition to the different types and quantities of devices you plan to add to the ION Enterprise network, consider also the amount of data storage required. For heavy data logging and retrieval requirements, consider setting up a separate Database Server computer for storing ION Enterprise data. NOTE 64-bit operating systems such as Windows Vista® x64, Windows XP Professional x64 or Windows Server 2003 x64 editions are not supported. System Requirements Minimum system requirements are available at www.global.powerlogic.com. Navigate to the Support section, select ION Enterprise then click the System Requirements link to view System Requirements for PowerLogic ION Enterprise 5.6 SP2. The server should be equipped with a CD-ROM drive and other standard hardware, such as an Ethernet communications port. Consider also a tape backup mechanism and UPS (uninterruptible power supply) system for your server. Install a high-speed graphics adapter and use a 17” or larger monitor to view the ION Enterprise screens. Database Requirements ION Enterprise can install SQL Server 2005 Express on the Primary Server, and automatically set up the ION Enterprise databases on that computer. However, SQL Server 2005 Express has database size limitations (4 GB). For larger database requirements (over 4 GB in size), you need to set up SQL Server 2005 Standard Edition on the Primary Server or on a separate database server that is optimized for database disk capacity and performance. Secondary Server Requirements Secondary Server hardware and software requirements vary according to different customer application needs. Contact Technical Support for assistance when selecting the Secondary Server computer. © 2008 Schneider Electric. All rights reserved. 9 PowerLogic ION Enterprise Commissioning Guide Software Requirements This section outlines the software requirement for primary server and client installations. Primary Server Software Requirements Before installing ION Enterprise on the Primary Server, certain software, Windows components and services should be installed or enabled. Software or Windows Component Required ION Enterprise Usage Microsoft Office 2003 or 2007 Excel 2003 or 2007 required for Reporter; Outlook 2003 or 2007 to email reports .Net Framework version 2.0 Required by ION Enterprise Installer, this component is automatically installed if it is missing. Microsoft Windows IIS (Internet Information Services) Prerequisite for WebReach component installation (to enable WebReach clients to view Vista screens on a web browser) Microsoft Windows 2003 Terminal Services Terminal server client connections (Remote Desktop connections) to the Primary Server Microsoft Internet Explorer 6.0 or higher WebReach displays Vista screens on this web browser ION Enterprise Client Software Requirements Microsoft Office 2003 or 2007 is required to run Reporter and send reports via email. Installing ION Enterprise on Windows Vista NOTE In this document, “Vista” refers to the Vista component of ION Enterprise. The Microsoft Windows Vista operating system will be referred to as “Windows Vista”. Installing ION Enterprise on Windows Vista is a two-step process. You need to install ION Enterprise 5.6 then install ION Enterprise 5.6 Service Pack 2. You must have Service Pack 2 installed to operate ION Enterprise 5.6 on Windows Vista.The supported editions of Windows Vista SP1 are Business, Enterprise and Ultimate. 10 © 2008 Schneider Electric. All rights reserved. PowerLogic ION Enterprise Commissioning Guide Considerations when Installing ION Enterprise on Microsoft Windows Vista Currently, SQL Server 2005 Express (installed during the ION Enterprise 5.6 installation) is the only version of SQL Server that is supported in an installation of ION Enterprise 5.6 Service Pack 2 on Microsoft Windows Vista. Turn off Sleep Mode in Microsoft Windows Vista; otherwise ION Services may not restart when the computer comes out of Sleep Mode. The ION DDE Server does not function on Microsoft Windows Vista because the NetDDE service required for it to function is no longer installed when you install Microsoft Windows Vista. Installing ION Enterprise on a Virtual Machine ION Enterprise is supported on VMware ESX Server 2 or 3, with the following considerations: Follow the virtualization best practices described by VMware. The virtual machine, not the host machine, must meet the minimum requirements described in System Requirements for PowerLogic ION Enterprise 5.6 SP2, available from the System Requirements link on the ION Enterprise Support section of www.global.powerlogic.com. ION Enterprise requires network connectivity to communicate with client machines, devices and SQL Server in a distributed system. Follow the guidelines in “Server Configuration Guidelines” on page 17 for partitioning the virtual machine’s hard drive. To set up a direct serial connection, the host machine must have a physical serial port that can be dedicated to the virtual machine. ION Enterprise Client Licensing One ION Enterprise Client License is required: For each computer that accesses the Primary Server to use the ION Enterprise programs installed on it. This applies to each Terminal Server or Remote Desktop Connection. For each ION Enterprise Client computer where the ION Enterprise programs are installed locally. Client Types To determine what type of client licenses you need, list your ION Enterprise users or user groups and determine what support is needed for each. ION Enterprise supports the following client types: WebReach client: A thin client that allows you to view preconfigured Vista display screens and historical data through a Microsoft Internet Explorer browser window. No other programs are needed. ION Enterprise Client Licenses are not required for WebReach clients. ION Enterprise Client: A rich client that connects to the primary server to access data, but runs ION Enterprise programs installed on the local client computer. © 2008 Schneider Electric. All rights reserved. 11 PowerLogic ION Enterprise Commissioning Guide Terminal Services Client or Remote Desktop Connection: These clients use a different computer to connect to the Primary Server. After establishing a connection, the clients can then use the ION Enterprise programs installed on the Primary Server. ION™ Administrator Server Permissions The ION Enterprise system administrator (“ION administrator”) is the person responsible for managing the ION system, and therefore requires certain administrative permissions on the ION Enterprise server. These permissions are typically granted and set up by your IT (Information Technology) Department. Some of the administrative functions of the ION administrator include: Install/uninstall software: Software upgrades, ION Enterprise service packs, repair/modify/reinstall software, update operating system components. Reboot the ION Enterprise server: A server reboot is typically required after installing or uninstalling ION Enterprise software or service packs. SQL Server setup and maintenance: Set up and maintain the SQL Server instance that hosts the ION Enterprise database. Tasks include manual backups, archives, and trims on a live ION database or archived databases. NOTE If the ION Enterprise database is hosted on a multi-database server, the database administrator can grant Administrator permissions only for specific ION database, while restricting access to the other databases on the server. Start/stop/modify ION Enterprise services: ION Enterprise services (“ION <service name>”) need to be stopped or started when commissioning the ION Enterprise server. Some tasks that affect or are affected by ION Enterprise services include: ION meter firmware upgrades. Manual backup of ION databases, database creation/modification, or password changes. Database engine upgrades. Modifying the Virtual Processor’s global operating parameters. Adding to/modifying the Modbus network. Troubleshooting (communications). Start/stop/modify Task Scheduler Service: Start Task Scheduler before setting up SQL Server Express. Start/stop/modify MSSQL or SQLAgent$ION service: Control the MSSQL Service or SQLAgent$ION Service for problem solving and troubleshooting purposes. Start/stop/modify other Windows services: Some changes to the ION Enterprise registry require stopping of certain Windows Services, such as IIS. 12 © 2008 Schneider Electric. All rights reserved. PowerLogic ION Enterprise Commissioning Guide Modify/create/delete ION Enterprise files and folders: Create/customize/ delete Vista diagrams or Designer frameworks. Read/write/modify/ remove permissions are required for the ION Enterprise file folders. FTP site upload/download: Install/uninstall troubleshooting tools (files) from Technical Support. An FTP (file transfer protocol) site is the preferred method for delivering these files. Step 2: Review the Installation Process Some ION Enterprise components, features or options are dependent on others, so these should be installed in the correct sequence. NOTE If you plan to use both ION Enterprise and PMCU (PowerLogic Meter Configuration Utility) on the same computer, install ION Enterprise first. If you already have PMCU installed, contact Technical Support. The ION Enterprise installation process is summarized in the following flowchart. Use it to help you determine which components need to be installed or configured first. For more information, see the ION Enterprise online Installer Help. © 2008 Schneider Electric. All rights reserved. 13 PowerLogic ION Enterprise Commissioning Guide 1 Run setup.exe No Use existing SQL Server instance? No Install SQL Server 2005 Express? Yes Install SQL Server Yes Is SQL Server on same machine as Primary Server? Yes Enable WebReach feature? Yes No No IIS installed? Cancel installation and install IIS first Install Database Server No Yes No Install Primary Server? 1 1 Yes Install Primary Server 1 Install Secondary Server? No Install Client? Yes Contact Technical Support Yes 14 Primary Server exists? No Cancel installation No Install ION Enterprise Client Cancel installation and install Primary Server first 1 1 © 2008 Schneider Electric. All rights reserved. PowerLogic ION Enterprise Commissioning Guide Step 3: Set Up SQL Server 2005 This section applies only if you are setting up SQL Server 2005 Standard Edition (or better). Skip to “Step 4: Prepare the Primary Server” on page 16 if: You are setting up your ION Enterprise databases using the SQL Server 2005 Express version that comes with ION Enterprise, or You already have an existing SQL Server instance you want to connect to and use. NOTE Make sure the user credentials for the ION administrator Windows account are set up with Administrator permissions for the ION Enterprise databases, as outlined in “ION™ Administrator Server Permissions” on page 12. Additional Setup/Prerequisites Shut down all services dependent on SQL Server before making changes. This includes any service using ODBC, such as Microsoft Internet Information Services (IIS) Shut down Microsoft Windows NT Event Viewer and registry viewers SQL Server 2005 Installation Wizard The following list outlines which options to select or set up in the wizard screens when installing SQL Server 2005 Standard Edition: Components to Install: Select “SQL Server Database Services” and “Workstation components, Books Online and development tools”. Click Advanced if you want to change the default installation location for SQL Server 2005. NOTE If you change the default location, SQL Server also places a tempdb database in your chosen location. This database can grow quite large. Ensure that you have enough space in the new location to accommodate this database along with the ION Enterprise databases. If necessary, this tempdb database can be moved at a later date. Instance Name: Select “Named instance” and type “ION” in the box. Service Account: Select “Customize for each service account”. Select the first “Service” type and set it to use the built-in system account “Local System”. Select the second “Service” type and set it up the same way, and repeat until all service types are configured to use the local system account. Authentication Mode: Select “Mixed Mode”. Type “ION!Everywhere” (without the quotes) in the “Enter password” and “Confirm password boxes. Refer to your SQL Server documentation for more information. © 2008 Schneider Electric. All rights reserved. 15 PowerLogic ION Enterprise Commissioning Guide SQL Server 2005 Configuration 1. Click Start > Programs > Microsoft SQL Server 2005 > Configuration Tools > SQL Server Surface Area Configuration. 2. Click Surface Area Configuration for Services and Connections. Select “Remote Connections” (under ION > Database Engine). Select “Local and remote connections”, then select “Using both TCP/IP and named pipes”. Click Apply. 3. Click Surface Area Configuration for Features. Select OLE Automation, then select “Enable OLE Automation”. Click Apply. 4. Select “xp_cmdshell”, then select “Enable xp_cmdshell”. Click OK. 5. Restart the SQL Server service (named “SQL Server (ION”). 6. Visit the Microsoft website and install Service Pack(s) for SQL Server 2005. ION Enterprise Database Server Installation To set up the ION Enterprise databases on the separate SQL Server 2005 (Standard Edition) you installed and configured: 1. Run the ION Enterprise installer. 2. Select Install Server, then Database Server. 3. Follow the steps as directed by the installation wizard. ION Enterprise installs three databases, creates two login accounts, and adds numerous stored procedures to the databases attached to the ION Enterprise SQL Server instance. A SQL Server login is automatically set up on its SQL Server instance, named “ION” by default. This login has sysadmin permissions to this SQL Server instance only. The ION login is used by all ION Enterprise components. Step 4: Prepare the Primary Server Depending on how you set up and implement your ION Enterprise network, certain prerequisites need to be met. You must complete the following (if not already done) before proceeding with the Primary Server installation: If you want to enable WebReach support, install and enable the Windows IIS (Internet Information Services) component on the server computer. If you have clients that use Terminal Server or Remote Desktop Connection to access ION Enterprise programs on the Primary Server, install and enable Terminal Services on the server computer. NOTE If you plan to use ION Enterprise with an instance of SQL Server 2005 Express that you have already installed (not the instance installed by the ION Enterprise Installer), ensure that the SQL Server backwards compatibility components are installed on that computer. These components can be obtained in a feature pack from the Microsoft Download Center website when you search for “SQL Server Backwards Compatibility”. 16 © 2008 Schneider Electric. All rights reserved. PowerLogic ION Enterprise Commissioning Guide Server Configuration Guidelines 1. Assign a computer name for the server. Select a computer name that conforms to Windows conventions. A computer name can be up to 15 alphanumeric characters with no blank spaces and must not contain any prohibited characters or symbols such as the following: \ * + = | : ; < > ? , For compatibility reasons, use only letters and numbers, assigning a letter for the first character in the computer name. 2. Partition the computer’s hard drive. Separating the operating system from data storage is a precautionary step to preserve data in case the operating system becomes unstable. The following example shows how a Primary Server with two physical hard drives (40 GB, 80 GB) can be partitioned. This serves only as a guideline — make adjustments to fit your needs: Partition1, 2 Size Description “System” (C:\) 15 GB Contains the operating system, and all the Windows system files. This partition should have enough free space for operating system upgrades and defragmentation tasks. “Application” (D:\) 25 GB Contains ION Enterprise programs and other third-party applications. Since this is not a system partition, you can increase its size when a new physical drive is added. “Data” (E:\) 80 GB Contains database files only. Since databases can grow significantly over time, assign the “Data” partition to the entire second physical hard drive. 1 All partitions are NTFS file system type 2 If necessary, you can use Disk Management (in the Computer Management console) to remap the CD-ROM to another drive letter. Microsoft Procedures The remaining configuration steps for the server involve installation of specific Microsoft components (such as IIS, for enabling the WebReach feature of ION Enterprise). Refer to your Microsoft Windows documentation or online help for detailed instructions. Install and configure the Microsoft Loopback Adapter. This provides redundancy and helps keep ION Enterprise running if the server’s network interface card (NIC) loses connection. By default, the loopback adapter automatically obtains a non-routable IP address. This is the recommended setting. Refer to the “IP Routing Table” topic in your Microsoft Windows documentation if you want to manually configure the non-routable IP address. © 2008 Schneider Electric. All rights reserved. 17 PowerLogic ION Enterprise Commissioning Guide Use Manage Your Server (Control Panel > Administrative Tools > Manage Your Server) to add the Application Server Role (IIS, ASP.NET). To enable the WebReach feature, install these required IIS components: Common Files, Internet Information Services Manager, and World Wide Web Service. Enable the other IIS components that your organization may require. NOTE IIS 6.0 is fully locked down by default. Use IIS Manager to enable or control IIS functionality. Install the Terminal Server component if Terminal Server or Remote Desktop Connection to the ION Enterprise Primary Server is required (for the purpose of using its installed ION Enterprise programs). Refer to the “Terminal Server Licensing Overview” topic in your Microsoft Windows documentation to learn about Terminal Server Licence requirements. Configure Terminal Services if it is installed. Perform typical setup such as ending a disconnected or stale session, and installing programs. Use Windows Update service to install the latest security patches and hotfixes from Microsoft. Step 5: Install or Upgrade ION Enterprise Make sure your computer meets the requirements and guidelines outlined in System Requirements for ION Enterprise 5.6 SP2, available from the System Requirements link in the ION Enterprise Support section of www.global.powerlogic.com. The ION Enterprise Installer installs certain Microsoft components. Refer to the Installer help for a list of these prerequisite components. NOTE ION Enterprise 5.6 and higher versions support TAPI modem drivers for Windows (WinModems). If you plan to use them in your ION Enterprise network, you can install and configure the WinModems prior to installing ION Enterprise. Additional WinModem information is available in the ION Enterprise help. Upgrading ION Enterprise Software If you are performing a new installation, skip to “Run the ION Enterprise Installer” on page 19. The ION Enterprise 5.6 Installer creates the new installation folder hierarchy, then copies and pastes all the configuration files and customizations from the previous version. The installer then installs all the new software components and files, without overwriting the custom files that were copied from the previous version. For diagnostic purposes, all registry entries from previous ION Enterprise versions are preserved after the upgrade — the setup log file contains a list 18 © 2008 Schneider Electric. All rights reserved. PowerLogic ION Enterprise Commissioning Guide of registry settings that were copied from the previous version. All custom registry settings are applied to the new installation. Custom Virtual Processor and Log Inserter services are also preserved. Upgrade System Hardware and Software Before you upgrade, make sure that the minimum hardware and software requirements for running ION Enterprise are still met. Back Up Information Before upgrading, back up the ..\config and ..\Database folders in your ION Enterprise directory (e.g. copy them to another folder in the hard drive or copy them to a removable storage device). To copy the ..\Database folder, you must first stop the MSSQL$ION service and its dependent services ("ION" is the default name for the SQL Server 2005 Standard or Express/MSDE instance). You can save your custom shortcuts from a previous ION Enterprise installation. Custom arguments can be used for automatic logon, or to open a specific Vista diagram upon startup. Copy the custom shortcuts to a safe location before upgrading. Then after the upgrade, you can copy them back. Disable/Remove Unnecessary Software You can disable or remove obsolete ION Enterprise software components and services, as listed below: Disable the MSDE 7.0 service (i.e. stop and set to manual) Uninstall the old version of Database Manager Uninstall Sybase SQL Anywhere (if you no longer need to access the Sybase SQL Anywhere data) Update All SQL Server Instances Apply the latest SQL Server service pack to all instances of SQL Server in your network before upgrading ION Enterprise. Run the ION Enterprise Installer Perform the ION Enterprise installation on the local server computer. Remote installation is not recommended. NOTE If you are setting up SQL Server 2005 Express, make sure the Task Scheduler service has already been started. 1. Insert the ION Enterprise CD in the CD-ROM drive. The auto-start program begins and displays the first screen. NOTE Some computers have the CD-ROM auto-run feature disabled. If this is the case, use Windows Explorer to navigate to the CD-ROM drive letter and double-click setup.exe. © 2008 Schneider Electric. All rights reserved. 19 PowerLogic ION Enterprise Commissioning Guide 2. The first set of screens comprise the pre-installer, which allows you to select and set the options for the ION Enterprise installation wizard. 3. After you have set your installation options, the ION EnterpriseWelcome screen displays. The installation wizard guides you through the setup process. If you need more information regarding any screen, click Help. 4. The final wizard screen prompts you to reboot the computer to complete the installation. After the reboot, the ION Enterprise Installer sets up all the components needed to run ION Enterprise for the first time. After completing the Primary Server setup, you can start setting up user groups and database maintenance schedules. Create Local Primary Server Groups Create the following local groups on the ION Enterprise server and grant access as follows: Access to ION Enterprise\SYSTEM Group Name Access to ION Enterprise\CONFIG ION Enterprise_Administrators Full Control Full Control ION Enterprisee_Users Read Change Refer to the online ION Enterprise Help for procedures on adding users. NOTE The LocalSystem account must belong to the ION Enterprise Administrators group; the LocalSystem account requires read/write access to the system and config directories in order to run the ION Enterprise services. Review the ION Enterprise Database Manager The Database Manager has preconfigured schedules for performing backups, archives, and trims on your ION Enterprise databases. Review these schedules and make any modifications you require. Refer to the Database Management section in the online ION Enterprise Help. Enabling WebReach After Primary Install WebReach is automatically installed if the ION Enterprise Installer detects IIS on the computer. If IIS is installed after the ION Enterprise installation, you can add the WebReach component using the Windows Add/Remove Programs utility. Installing WebReach after ION Enterprise is installed Click Start > Settings > Control Panel > Add/Remove Programs. Click Change or Remove Programs. Select ION Enterprise, then click Change to start the Repair/Modify process. Follow the directions to install WebReach. 20 © 2008 Schneider Electric. All rights reserved. PowerLogic ION Enterprise Commissioning Guide Virtual Root Name The virtual root name is the directory name, used in an address (preceded by a forward slash, “/” ), which corresponds to a physical directory on the web server where Microsoft's Internet Information Services (IIS) is installed (e.g. http://10.1.0.0/ION or http://localhost/ION). © 2008 Schneider Electric. All rights reserved. 21 PowerLogic ION Enterprise Commissioning Guide Step 6: Review Security Highlights This section outlines specific security considerations after the ION Enterprise installation. Default passwords for SQL Server The default user identification and password for some of the database accounts need to be preserved for the proper operation of ION Enterprise. Contact Technical Support for details before you attempt to modify user IDs and passwords. NTFS and Share permissions on the ION Enterprise directory All share permissions are automatically set to “Read” permissions for the “Everyone” group; this includes the ION Enterprise share (ION-Ent). Change the ION-Ent share permission to Read/Write for users (ION Enterprise Clients) who need to modify files, such as Vista diagrams. Allow Active Server Pages and ASP.Net for WebReach functionality To enable WebReach functionality, ensure the “Active Server Pages” and “ASP.NET v2.0” IIS web extensions settings are set to “ALLOW”. ION Enterprise software security Two software user accounts are created by default when ION Enterprise is first installed: “guest” and “supervisor”. The default password is “0” (zero) for both users. These accounts have an access level of Supervisor (the highest level with full access). The ION administrator should disable the guest account or change the password for both accounts before deploying the ION Enterprise system to users. ION Enterprise services ION Enterprise services run under the Local System account, by default. You can change the “Log On As” attribute of a service by specifying the account and password. This is done from the Log On tab when viewing the properties of that service. The “Log On As” account must have read/write permissions in the ION Enterprise network. Firewall Configuration Use the Microsoft knowledgebase to learn about Well Known Ports and Registered Ports required for certain networks. ION Enterprise TCP Port Assignments The following tables contain the TCP port assignments that ION Enterprise and associated applications or services use to communicate with ION devices, ION Enterprise Clients, and other ION Enterprise servers. 22 © 2008 Schneider Electric. All rights reserved. PowerLogic ION Enterprise Commissioning Guide TCP Ports for Device Communications Port Protocol Port Protocol 23 Telnet (used for meter diagnostics) 7701 Modbus RTU 25 SMTP (required for MeterM@il) 7800 EtherGate simultaneously through available COM ports 502 Modbus TCP 7801 EtherGate through COM1 3721 Ethernet access for the 3720 ACM meter 7802 EtherGate through COM2/COM4 7700 ION 7803 EtherGate through COM3 NOTE Some networks may contain devices that require the use of alternate ports (e.g., 3rd party Ethernet gateway devices). Other Required Ports Port Purpose 13666 ION Enterprise services use this port. This port is used if a client machine needs to access the Designer and/or Vista components of ION Enterprise. 13670 ION Enterprise services use this port. This port is used if a client machine needs to access the Designer and/or Vista components of ION Enterprise. 1433 The Microsoft Data Engine (MSDE) and Microsoft SQL Server use this port.1 1434 Microsoft SQL Monitor uses this port to identify named database instances. 3389 Terminal Server uses this port. 139 NetBIOS and Windows “File and Printer Sharing” use this port. 80 HTTP (required for WebReach and Internet access) uses this port. 57777 Real-time Data Service uses this port to transfer real-time data to ION Enterprise clients. 1 SQL Server uses this port if you use the default instance when you install ION Enterprise. If you use a named instance when you install ION Enterprise, it is recommended that you configure the named instance to use port 1433. Step 7: Install ION Enterprise Clients 1. Review the system requirements for client computers and make sure the client computers meet the requirements. 2. Follow the same guidelines for computer name and drive partitions, as indicated in “Server Configuration Guidelines” on page 17. 3. Make sure the Primary Server’s share folder (“ION-Ent”) permissions are set to “Full Control” for the Client username or group. 4. Run the ION Enterprise installer, select Install Client, then follow directions on the installation screens. Select which Primary Server to connect to when prompted. © 2008 Schneider Electric. All rights reserved. 23 PowerLogic ION Enterprise Commissioning Guide NOTE The ION Enterprise server computer must exist on the Local Area Network (LAN). Use Windows Explorer to navigate “My Network Places” and locate the ION Enterprise server. Make sure the ION-Ent share is visible on this server. IMPORTANT ION Enterprise 5.6 and later versions use .NET Remoting (a component of the Microsoft .NET framework) to exchange real-time data between the server and client machines. The server and client computers are identified by their “Full computer name", i.e. the name of the machine with the domain appended (e.g. MyComputerName.MyCompanyDomainName.com). Contact Technical Support if you encounter problems displaying real-time data on your client computers. Step 8: Install Service Pack(s) Installing from the CD Service packs are located in the “ServicePack” folder of your ION Enterprise installation CD. 1. Start Windows Explorer, then select your CD-ROM drive. 2. Locate and select the ServicePack folder. 3. Double-click the .exe file of the service pack you want to install. 4. Follow the directions on the installation wizard screen, then restart the machine when prompted. Download version Alternatively, you can download service packs from the Support area of www.global.powerlogic.com. 24 © 2008 Schneider Electric. All rights reserved. PowerLogic ION Enterprise Commissioning Guide © 2008 Schneider Electric. All rights reserved. 25 PowerLogic ION Enterprise Commissioning Guide 26 © 2008 Schneider Electric. All rights reserved. PowerLogic ION Enterprise 5.6 Commissioning Guide For further assistance please contact us at: Schneider Electric Power Monitoring and Control 2195 Keating Cross Road Saanichton, BC Canada V8M 2A5 Tel: 1-250-652-7100 295 Tech Park Drive, Suite 100 Lavergne, TN 37086 USA Tel: 1-615-287-3400 Electropole (38 EQI) 31, rue Pierre Mendès France F - 38050 Grenoble Cédex 9 Tel : + 33 (0) 4 76 57 60 60 Getting technical support: Contact your local Schneider Electric sales representative for assistance or go to the www.powerlogic.com website. ION, ION Enterprise, Modbus, Modicon, Power Measurement, PowerLogic, and Schneider Electric are either trademarks or registered trademarks of Schneider Electric in France, the USA and other countries. All other trademarks are property of their respective owners. Electrical equipment should be installed, operated, serviced, and maintained only by qualified personnel. No responsibility is assumed by Schneider Electric for any consequences arising out of the use of this material. 70002-0284-02 © 2008 Schneider Electric. All rights reserved. 08/2008
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