Verizon Droid User Guide

Verizon Droid User Guide
User Guide
More information
DROID™ by Motorola
On your computer—Go to
DROID by Motorola gives you a premium browsing
and messaging experience with the very latest from
Google™, all in a thin touch QWERTY slider.
So, whether you want to read, watch, or play, we can
• Browsing. Get more from the Web, with a huge
screen and full HTML. Search, browse, everything
you want to do, all made easier.
• Maps, entertainment, and more. The latest
technology and apps. Google Maps™ to find your
way. YouTube™ to stay entertained. Easy access to
Google and thousands of Android applications to
expand your world.
Caution: Before assembling, charging or using your
phone for the first time, please read the important
legal and safety information packaged with your
phone. Once your phone is up and running, touch
> Settings > About phone > Safety
information to read the full information.
Your phone
the important keys & connectors
Power Key
Press to put
the display to
sleep, or hold
to turn on or off.
3.5mm Headset Jack
When you open or turn your phone,
the screen adjusts for you.
Volume Keys
Micro USB
Charge or
to PC.
See all your apps.
Touch the Launcher icon.
1 of 6
Home Key
Touch to return
to the home
Menu Key
Touch to open
menu options.
Camera Key
Search Key
Touch for text
Back Key
Touch to go
Press for
text search.
Scroll &
Your phone
Let’s go
Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Touchscreen & keys . . . . . . . . . . . . . . . . . . . . . . . . . 4
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Google Maps™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Latitude. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
YouTube™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Apps for all . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Manage your life . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Tips & tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Personalize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Photos & videos . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Bluetooth® wireless. . . . . . . . . . . . . . . . . . . . . . . . 37
Wi-Fi®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
USB & memory card. . . . . . . . . . . . . . . . . . . . . . . . 40
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . 44
let’s get you up and running
Assemble & charge
1 MicroSD in (may
already be inserted)
2 Battery in
3 Cover on
4 Charge up
Note: Your device is always on when being charged.
Caution: Please read “Battery Use & Safety” on
page 44.
Set up & go
The first time you turn on your phone, a setup wizard
guides you through signing in to your existing
Google™ account. If you don’t have a Google account,
you can create one using the wizard.
Let’s go
Tip: Remember to write down your user name and
password, and keep them in a safe place.
Touchscreen & keys
Turn it on & off
Touch tips
To turn on your phone, press and
hold Power
(on top of the
Here are some tips on how to navigate around your
To turn off your phone, press and
hold Power
, then touch Power
off on the screen.
a few essentials
To choose an icon or
option, touch it.
Wi-Fi® connect
If you want to use a Wi-Fi network for even faster
Internet access, touch Menu
> Settings
> Wireless & networks > Wi-Fi settings.
Cool content & more
Browse and download thousands of the coolest apps
on the planet from Android Market™.
Your phone comes with a microSD memory card
installed—you can load it up with photos, videos, and
music from your computer using “USB drag & drop”
on page 40.
Touch & hold
To open special options,
touch and hold an icon or
other item. Try it: In the home
screen, touch
then touch and hold a contact
to open options.
Alex Pico
Dan Smith
Kate Shunney
Keith Zang
Luke Carmody
Touchscreen & keys
You can also zoom in or out by moving your fingers
apart or pinching your fingers together on the screen.
Alex Pico
Dan Smith
To zoom in, touch
with two fingers,
then move them
acker Dr
Kate Shunney
N Micigan Ave
N Micigan Ave
W Lake St
Lake Randolph/
E S WaterSt
E Wacker Pl
M W Lake St M
E Randolph
M W Lake St M
E Grand Ave
E Wacker Pl
W Lake
Lake Randolph/
R ankd o lp h SStt
St Metra
N Micigan Ave
N Clark St
N Dearborn St
Wacker Dr
N Park St
N Rush St
N Wabash Ave
Grand Red
Tip: When you drag or
Keith Zang
flick a list, a scroll bar
appears on the right. Drag the scroll bar to move the
list to a letter A - Z.
E Ohio St
N New St
E Ontario St
Ontario St
N Co l u m b u s
arborn St
To scroll through a list or
move slowly, drag across
the touchscreen. Try it: In
the home screen, touch
Contacts, then drag
your Contacts list up or
To scroll through a list or move quickly, flick across the
touchscreen (drag quickly and release).
Tip: When you flick a long list, touch the screen to stop
it from scrolling.
Key tips
Menu, home, & back
Get a closer look at maps or web pages. To zoom in,
double-touch the screen. To zoom out, double touch
the screen again.
Back Key
Menu Key
Home Key
Search Key
Touch Home
to close any menu or app and return
to the home screen. In the home screen, touch and
Touchscreen & keys
hold Home
to show the last few apps you used,
then touch an app to open it.
Adjust volume
Touch Menu
to open menu options, or touch
to go back.
Press the volume keys to
change the ring volume (in
the home screen), or the
earpiece volume (during a
Sleep & wake up
Rotate the screen
To save your battery, prevent
accidental touches, or when you
want to wipe smudges off your
touchscreen, put the touchscreen to
sleep by pressing Power
. To
wake up the touchscreen, just press
again, or open the phone.
When you rotate the phone 90 degrees
counterclockwise, the touchscreen can rotate to stay
right-side up:
Touch Search
voice search.
for text search, or touch and hold for
To change how long your phone waits before the
screen goes to sleep automatically, touch Menu
> Settings > Display > Screen timeout.
Tip: To make the screen lock when it goes to sleep,
use “Screen lock” on page 42. To unlock the screen,
press Power
or open the phone. Then, drag
the right.
Power key menu
Press and hold Power
to open the power key
menu, where you can turn off the phone (Power off),
or turn Airplane mode or Silent mode on or off.
Touchscreen & keys
Find it: Menu
> Orientation
> Settings > Display
Volume Keys
Home screen
quick access to the things you need most
Quick start: Home screen
The home screen gives you all your latest information
in one place. It’s what you see when you turn on the
phone or touch Home
from a menu. It’s basically
like this:
The home screen extends beyond what you see on
the screen to give you more room for adding
shortcuts, widgets, and more. Flick the home screen
left and right to see more panels or to add widgets or
Sorry, unable to connect. Please try later.
Touch the select music.
Retry now
See all your apps.
Touch the Launcher icon.
Status Indicators
1 of 6
Tap here to discover
thousands of great
applications and
games in Market…
Touch & drag this bar down
to see details.
See all your apps.
Touch the Launcher icon.
1 of 6
Flick left or right to
open more panels.
Applications Launcher
Touch to see all your apps.
Note: Your home screen might look a little different.
Add a widget, such as a clock, music player, or a
calendar that shows upcoming appointments.
To open a widget, touch it. To add widgets, touch
> Add > Widgets. If your home screen is
full, you won’t see the add option. You’ll have to delete
widgets or shortcuts to make room.
Note: If you install apps from Android Market that
have widgets, touch and hold the home screen, then
select a widget to add to the home screen.
Home screen
To add shortcuts to the home screen, open the app
menu (see below), then touch and hold the shortcut
you want. It will be added to the home screen. Or,
touch Menu
> Add > Shortcuts.
Your phone comes with some apps already, and you
can download and install more. To open an app, touch
from one running app to another, touch and hold
to see what apps are already open, then
touch the one you want. You can view up to the last six
apps that you ran.
Touch Search
on the front of the phone, or touch
on the QWERTY keypad.
Touch here to enter text,
then touch
to search.
App menu
All the apps on your
phone, including the
apps that came with your
phone, and the ones you
download and install, are
listed in alphabetical
order in your app (application) menu.
To open the app menu, touch
Running multiple apps
No need to close an app before opening another one.
Your phone runs multiple apps, all at once.
You can open a new app while already running another.
Touch Home
to return to the home screen. Open
the app menu and touch the app you want. To switch
Home screen
to search by
Phone status & notifications
The status bar at the top of
the screen contains icons
that tell you about
messages and phone
status. To view your
notifications, touch the
status bar and drag it
December 9, 2009
Verizon Wireless
2:55 PM
New voicemail
Dial 1-800-555-5555
Missed call
John Smith
Icons on the right tell you about phone status:
Bluetooth® active
network (full signal)
it’s good to talk
GPS active
network (roaming)
Quick start: Calls
Wi-Fi® active
voicemail message
3G (fastest data)
flight mode
mute call
battery (charging)
battery (full charge)
speakerphone active
alarm set
Tip: To see today’s date, touch and hold the status bar
at the top of the screen.
Dialing options
Find it:
Call log
Touch to open, then touch
an entry to call.
Recent Calls
Touch to open, then touch
an entry to call.
Enter a phone number &
touch here to call it.
Enter numbers during a call
In-call options
To enter numbers during a call, touch Dialpad.
During a call:
• To use a Bluetooth®
device, touch
Add Call
Bluetooth. (The
device must be
turned on and
paired—see “Connect new devices” on page 38.)
• To mute a call, touch Mute.
• To use the speakerphone, touch Speaker.
Note: Using a mobile device or accessory while
driving may cause distraction and may be illegal.
Always obey the laws and drive safely.
Tip: You can touch Home
or Back
to leave the
active call display. To reopen it, touch Home
Phone > Return to call in progress.
Add call
Recent calls
Find it:
Phone > Call log
• To call a number, touch it.
• To send a text message, create a contact, view a
contact, or other options, touch and hold an entry.
• To clear the list, touch Menu
> Clear call log
Frequent calls
Make & answer calls
To make a call, touch
Tip: If the screen is locked, drag
To answer a call, drag
to the right.
to the right.
To end a call, touch End.
To ignore a call, drag
Find it:
Phone, enter a number, then
to the left.
Phone > Favorites
• To call a number, touch it.
• To send a text message, view a contact, or other
options, touch and hold an entry.
Conference calls
To start a conference call, call the first number. After
they answer, touch Add call and call the next number.
When the next number answers, touch Merge call.
Note: Your mobile device can use AGPS satellite
signals to help emergency services find you (“GPS &
AGPS” on page 49).
Tip: Before merging, you can switch back and forth
between the two calls by touching
Your phone number
Find it: Menu
> Settings > About phone
> Status > My phone number
Emergency calls
Note: Your service provider programs one or more
emergency phone numbers (such as 911 or 112) that
you can call under any circumstances, even when your
phone is locked. Emergency numbers vary by country.
Your pre-programmed emergency number(s) may not
work in all locations, and sometimes an emergency
call cannot be placed due to network, environmental,
or interference issues.
1 Touch
Phone (if your phone is locked, touch
Emergency Call).
2 Enter the emergency number.
3 Touch
to call the emergency number.
you don’t need a PC, surf the web with your phone
Your phone uses the mobile phone network (over the
air) to connect to the Web automatically.
Quick start: Browser
Find it:
Note: Your service provider may charge to surf the
Web or download data.
Over the air
or Wi-Fi.
Touch to open.
Images Local News more
To use a wireless network, touch Menu
> Settings
> Wireless & networks. Touch Wi-Fi to turn it on and
touch Wi-Fi settings to search for nearby wireless
networks. Touch a network to connect.
Web touch tips
Zoom & magnify
Google Search
Drag or flick
to scroll.
Sign in
New window iGoogleBookmarks
Settings Help
View Google in: Mobile
©2009 Google
Touch to
In Web pages, when you scroll (drag or flick), zoom
icons appear at the bottom of your screen.
An Online Encyclopedia of Ohio History
About Ohio History Central
Ohio Quick Facts
Useful Links
Choose your text size A A A
Browse DHC
Note: If you can’t connect, contact your service
Ohio Across Time
Time Period
Darwin Wings Baseball Team
Home History Organizaons Darwin Wings Baseball Team
The Darwin Wings was a minor league baseball club in Darwin, Ohio, beginning in
the 1939 season.
The Wings played in the Middle Atlanc League and were affiliates of the Chicago
Panthers. They were renamed the Ducks before the 1941 season. The Ducks
moniker was a reference to Ducky Heinz, the team’s manager and club owner.
Related Entries
n, Ohio
Zoom In/Out
Google Maps™
Select links
When you touch a
link, your phone
outlines it and goes to
that page. If you touch
and hold the link, your
phone shows options, like Open in new window or
Bookmark link.
where you are, where you’re going
Browser options
Find it:
Baseball Dayton Team -
Get the latest Baseball Dayton high school Baseball news, rankings, schedules, stats, scaores, results & athletes. . . - Opons
Dayton Flyers Baseball rosters, game schedules, photos, arcles ...
Dayton Flyers Baseball are ranked #2306 on Fanbase. Find arcles, photos, videos, rosters, and results for seasons... - Opons
Dayton Wings Baseball Team - Ohio History Central - A product of ...
Note: This feature is not available in all areas. Check
with your service provider.
Get the latest Baseball Dayton high school Baseball news, rankings, schedules, stats, scaores, results & athletes. . . - Opons
Searches related to: dayton baseball
E Ontario St
Wacker Dr
E Wacker Pl
E S WaterSt
M W Lake St M
E Randolph
Shows additional browser
N Park St
Navigate to previously viewed
44 West Street
N New St
E Grand Ave
W Lake St
Lake Randolph/
N Micigan Ave
Reloads the current page.
N Rush St
E Ohio St
N Wabash Ave
View the browser windows that
are currently open.
N Clark St
N Dearborn St
See your bookmarks.
Grand Red
N Co l u m b u s
Ontario St
Open a new browser window.
to see browser options:
Where am I? Where do I want to go? Don’t worry—let
Google Maps™ find out for you.
N Micigan Ave
Touch Menu
Quick start: Google Maps
St Metra
Map View
Drag or flick
to scroll.
Touch to show
Randolph St
My Location
Join Latitude
show options.
Google Maps™
Google Maps™ opens by default in “Map mode”. To
learn more about the different map modes, go to
“Select map mode” on page 14.
3 Touch the search box to view all the results, then
touch the one you want.
Set your location sources
1 Touch Menu
Set your phone to determine your location using GPS
satellite signals (highly accurate, but uses battery
power) or using the mobile network (less accurate, but
conserves battery power).
2 Enter a starting point address or touch
and select
My current location, Contacts, or Points on map.
To set your location, touch Menu
> Settings
> Location & security > Use GPS satellites and/or
Use wireless networks.
Find your location
Note: Don’t forget to set your location sources.
From the main Map screen, touch Menu
> My
Location. Your location is shown on the map as
The bigger the circle, the less accurate the location.
Find any location
1 Touch Menu
> Search.
2 Enter text in the search box, like an address,
business, or city, then touch
Tip: If it’s an address you have visited before, select
from the list shown.
Google Maps™
Get directions
> Directions.
3 Enter an end point address or touch
Contacts or Points on map.
and select
4 Select your mode of transport (car, public transport
or walk), then touch Go. Your directions are shown
as a list. To view your directions on a map, touch
Show on map.
5 When you have finished, touch Menu
> Clear map.
> More
Select map mode
Touch Menu
> Layers to select from Traffic,
Satellite, Latitude or recent searches, viewed
positions or directions.
Touch Menu
> Layers > More layers to select
from My Maps, Wikipedia, or Transit Lines.
Touch Clear Map to clear your selections.
Map view
Shows a map, complete with names of streets, rivers,
lakes, mountains, and borders. This is the default view.
where are your friends & family?
Satellite view
Note: This feature is not available in all areas. Check
with your service provider.
Shows map on top of aerial photo.
Join Latitude
Traffic view
See where your friends and family are on Google
Maps™. Plan to meet up, check that your parents got
home safely, or just stay in touch.
If available in your area, real-time traffic conditions are
shown on the roads as color-coded lines.
Don’t worry, your location is not shared unless you
agree to it. You need to join Latitude, and then invite
your friends to view your location or accept their
invitations. When using Google Maps, touch Menu
> Join Latitude. Read the privacy policy and if you
agree with it, touch Agree & share.
Add & remove friends
Find it:
Maps > Menu
> Latitude
To add friends:
1 Touch Menu
> Add friends.
2 Touch Select from Contacts or Add via email
address, then touch a contact > Add friends.
If your friends already use Latitude, they’ll receive an
email request and a notification. If they have not yet
joined Latitude, they’ll receive an email request that
invites them to sign in to Latitude with their Google
go and create your own classic
To remove friends:
1 Touch Menu
> Latitude to show your friend’s
list, then touch a friend in your list.
2 Touch Remove.
Quick start: YouTube
Post that great video you’ve taken and see how many
hits you get.
Find it:
Share location
When you receive a request to share location details
you can choose to:
• Accept and share back—see your friend’s location,
and your friend can see yours.
• Accept, but hide my location—see your friend's
location, but they can't see yours.
• Don't accept—location information is not shared
between you and your friend.
Most Viewed
Lady Gaga On Saturda...
Lady Gaga appeared together...
02:58 1 day ago
Turn off Latitude
Touch Menu
Touch Menu
> Latitude to show your friend’s list.
> Privacy > Turn off Latitude.
gol de cabeza de paler...
Golazo de Martin Palermo dura...
00:51 13 hours ago
Hide your location
Touch Menu
> Latitude to show your friend’s list.
Touch your contact name, then touch Menu
> Privacy > Hide your location.
Touch a video to play.
05:23 1 day ago
View all Most viewed
My account
to show
YouTube user-generated content web site lets you
share videos with YouTube users everywhere. You
don’t need a YouTube account to browse and view
Your account
Note: If you don’t have a YouTube account, visit to find out more. To create
an account or sign in, go to “Your account” on
page 17.
1 To create your YouTube account, touch the “Don’t
have a YouTube account? Click here to create one”
Watch videos
See popular video categories, like Most viewed, Most
discussed and Most recent. Touch a category, then
touch the video to start playing it. To see more video
categories, touch Menu
> Categories. To see a
video in high quality, touch HQ.
Search for videos
Find it: Menu
> Search
Enter text, then touch
.To clear your search history,
touch Menu
> Settings > Clear search history.
Log in or create account
Find it: Menu
> My account
If you already have a YouTube account, enter your
user name and password, and touch Sign in.
2 For a new account, enter a user name, complete the
fields, then touch I accept.
Upload videos
Find it: Menu
> Upload
1 Touch the video you want to upload. You can change
the video title, description, set the access, and add
2 Touch Upload.
Share videos
Send someone a link to a video that you are watching.
1 Touch Menu
> Share.
2 Address and complete your email, then touch Send.
Apps for all
get the app you want
Android Market™
Note: You must set up a Gmail account (see “Gmail”
on page 19) in order to buy and download apps from
the Android Market.
Find it:
After you download an app, the icon for that app
appears on the app menu (see “Apps” on page 8).
Manage & restore apps
To manage your apps, from your phone’s home screen
touch Menu
> Settings > Applications
> Manage applications.
Touch the app to open the details screen—from here
you can review, uninstall, and more.
Get all the fun games and cool apps you want! Market
provides you with access to software developers
everywhere, so you can find the app you want. If you
need help or have questions about Android Market,
touch Menu
> Help.
To reinstall any downloaded items, touch
then touch Menu
> Download. All previously
installed apps are listed and available for download.
Browse & install apps
Please be advised that many services and applications
offered through this unique device are provided by
Google™ and various application developers. If you
use, link to, or download a Google service, or an
application such as a non-Verizon Wireless
location-based GPS type service, chat room,
marketplace, or social network, from this device, you
should carefully review the terms of such service or
application. If you use any of these non-Verizon
Wireless services or applications, personal information
you submit may be read, collected, or used by the
service or application provider and/or other users of
those forums.
Scroll to and touch the app you want to install. Then,
touch Install (if app is free) or Buy.
Warning: If an app you are downloading requires
access to your data or control of functions on your
phone, you’ll be asked to give your permission. After
selecting Install, the app will download. After
selecting Buy, you may be asked to sign in to an
additional Google™ account. Sign in and select
Purchase now to proceed. Follow the on-screen
instructions. To see the download progress, open the
notifications window.
Apps for all
Important customer information
Motorola Mobility, Inc., and Verizon Wireless are not
responsible for your use of those applications or
information you choose to submit or share with others.
Specific terms and conditions, terms of use, and
privacy policies apply to those applications and
services. Please review carefully any and all terms and
conditions applicable to those applications and
services including those related to any location-based
services for any particular privacy policies, risks, or
Manage your life
Your Verizon Wireless customer agreement terms and
conditions and certain other specifically identified
terms govern your use of any Verizon Wireless
products and services.
• View Google™, Facebook, and Exchange contacts in
one list.
stay on top of things
What can you manage?
Email, contacts, and calendar on your phone give you
access to the same personal information that you add,
view, and edit on your computer with the use of
Microsoft™ Outlook™.
You can:
• Schedule and respond to meeting requests.
Create a new email
Find it:
Gmail >
Menu > Compose
Enter the recipient email address and message, then
touch Send.
Tip: Touch Menu
for options, like Attach or Add
Manage your life
• To search in Gmail for messages, touch Menu
> Search.
Set up an account
• To set new email notifications, such as having a
special sound play when you receive a message,
touch Menu
> Settings > Email notifications,
then select the ringtone and vibrate options.
The email setup wizard will guide you through setting
up your email account.
Find it:
• To label an email thread, touch and hold a message,
then touch Change labels.
Tip: To get your Microsoft Outlook mail on your mobile
phone, see “Synchronize with Microsoft™ Office
Outlook™” on page 21.
Create a new email
To refresh list, touch Menu
Find it:
+ U.
To compose new, touch Menu
+ C.
To open conversation, press Enter.
To archive conversation, touch Menu
+ Y.
To jump to top of list, press Alternate
To jump to end of list, press Alternate
To page up, press Shift
+ spacebar.
To page down, press spacebar.
Manage your life
Email >
Menu > Compose
Enter the recipient email address and message, then
touch Send.
Tip: Touch Menu
for options, like Attach or Add
Find it:
Google data synchronization
You can manage your
personal life on the
Google calendar and
your business affairs
on the Corporate
calendar. View a
calendar in different
ways: Touch Menu
> Agenda, Day, or
Week. When you
highlight an event in
the day and week
views, more details
Add calendar events
From any calendar
view, touch Menu
> New event. Enter
event details and touch
Find it: Menu
September 2009
> Settings > Accounts & sync
The Google apps on your phone give you access to the
same personal information (emails, events, and
contacts) that you have on a computer using Gmail,
Calendar, and Contacts. It’s easy to synchronize the
Google apps information you want to keep up to date.
Select apps to synchronize
Manage calendar events
To edit an event, touch and hold the event, then touch
Edit event. Edit event details, then when you’re done,
touch Done.
1 Touch Background data.
Tip: To save battery power do not touch
Background data.
2 Touch Add account to add the apps you want to
synchronize, like Google, Facebook, or Corporate.
Synchronize with Microsoft™ Office
If you use Microsoft™ Office Outlook™ on your work
computer, your phone can synchronize emails, and
events with your Microsoft™ Exchange server.
Find it: Menu
> Settings > Accounts & sync
> Add account > Corporate
1 Enter your user name ([email protected]),
password, email address, and server details
including domain name and security type (server
Manage your life
address is the same URL you use to access your
company’s email using the Web on your computer).
Note: Contact your business IT department for
server details.
2 Touch Next.
3 Set up your sync options: select email, contacts, or
4 Touch Save & sync.
contacts like you’ve never had before
Quick start: Contacts
Find it:
> Corporate Calendar
Corporate calendar appointments are shown in a
separate calendar from Gmail calendar appointments.
Once you have configured your corporate account, you
can start the Corporate calendar app to view, add, and
manage your corporate calendar appointments.
Call log
Find it:
> Corporate Directory
After you configure your corporate account, you can
start the Corporate Directory app to search corporate
directory details by specifying a user’s name or email
address. You can then easily call, text, or email the
Alex Pico
Dan Smith
Kate Shunney
Keith Zang
Corporate directory
Displaying 5 contacts
Corporate calendar
Find it:
Luke Carmody
Contacts List
Touch to view
contact information.
Touch & hold to edit,
delete, & more.
Menu Options
Touch Menu
edit sync groups or
to add/import new
Tip: To search the list, just open your phone and type a
name, or simply touch Search
and type using the
touchscreen keypad. When you flick or drag this list, a
scroll bar appears on the right. Drag the scroll bar to
move the list faster.
Sync with Facebook friends
When you first log onto Facebook from your phone,
you will be prompted to sync your phone’s contacts
with your Facebook friends’ profiles, including profile
pictures. You can sync with just people in your phone’s
contacts, with your entire Facebook list, or you can
choose not to sync.
Call, text, or email contacts
Find it:
Select the account to save the contact to, then type
the contact name and details.
Edit contact
[email protected]
Given name
For View contact, Call contact, Text contact, Add to
favorites, or other options, touch and hold the
Family name
Edit or delete contacts
Find it:
Touch the contact, then touch Menu
contact or Delete contact.
> Edit
Create contacts
Find it:
Contacts > Menu
To see more details, flick up.
Touch + to add another
Touch - to remove this entry.
When you’re finished, touch Done.
> New contact
Find it:
Contacts > Menu
> Display options
You can put your Contacts into groups that you create
(like “friends”, “family”, or “work”). Then, you can find
contacts faster by showing one group at a time.
Create messages
sometimes it’s best 2 text, or IM, or email . . .
Find it:
Quick start: Messaging
Enter the recipient and message. In text messages
and emails, touch Menu
for options, like Insert
smiley or Attach.
Find it:
Messaging > New message
Send & receive attachments
[email protected]
WEFTI Digest, Vol 40, Issue 1
[email protected]
To send a file in a message, open a new message and
touch Menu
> Attach.
4:12 PM
[email protected]
WEFTa Digest, Vol 34, Issue 2
4:12 PM
Fred Vescio
John Haddon is calling t...
4:11 PM
The Kenton Review
The Kenton Review Newslett...
3:40 PM
Steven Sherer
Steven Sherer also commen...
9:57 AM
Jack bradley
FW: Coming Home to Parad...
Jack bradley
For the seventeenth time ...
Laura Lehman
When are you coming to...
Message List
Touch to open a message.
Touch & hold to move,
delete, & more.
When you receive a message with an attachment,
open the message and touch the file name to
download it. Then, touch the name again to open it.
Some file formats can be converted to HTML for faster
viewing, and your phone will show a button that says
Get HTML version.
Tip: To send and receive large attachments faster, use
a Wi-Fi® connection (see “Wi-Fi®” on page 39).
Google Talk™
Tip: To see more messages, flick or drag up.
Read & reply to messages
• To open a message and all of its replies, touch it.
• To respond to a message, just open it and enter
your response in the text box at the bottom.
• To open options, touch and hold a message.
Google Talk instant messaging lets you chat with other
Google Talk users on phones or on the web.
Find it:
Instant messages
Touch to change your online status message.
Friends list
Touch to
change your
Hey what’s up?
Friends list
[email protected]
on android phone
Touch to change
your status.
Opened chats.
Touch a callout
to open the chat
screen and start
chatting with
your friend.
Touch Menu
to see a list of your Google Talk
friends, send invitations to add new friends, and much
To send and receive instant messages, you can use an
instant messaging app (such as Google Talk™) or your
• To download and use an instant messaging app,
Market > Apps > Communication, then
choose an app for your provider. Once you download
the app, you’ll see it on the app menu (see “Apps”
on page 8).
• If you don’t see an app for your IM provider, you can
use your Web browser. Touch
Browser, then
enter your provider’s Web site and touch Go. Once
you’re there, follow the link to sign in.
Note: Your IM options will depend on your IM provider.
To browse instant messaging apps from your
computer, go to
When you have a new voicemail,
shows at the top
of your screen. To hear the voicemail, touch
Phone, then touch and hold
Text entry
• To jump to the beginning/end of a line, press
+ Scroll .
think keyboard, now think smaller
• To start a new line (email), press Return
Typing tips
Here are some tips for using your phone’s keypad:
• To choose symbols from a list, press Alternate
> Symbols
• To enter alternate characters in the corners of keys,
press Alternate
• To enter several alternate characters until you
press Alternate
again, press Alternate
• To enter one capital letter, press Shift
Touchscreen keypad
When your phone is closed, you can open a display
keypad by touching a text field. To close the keypad,
touch Back
Text Entry
Touch to open the touchscreen keypad.
• Enter only capital letters, until you press Shift
again, press Shift
• To select text, press and hold Shift
left or right.
11:43 AM
Type to compose
, then
• To cut or copy selected text, touch and hold text
> Cut or Copy.
• To paste cut or copied text, touch and hold > Paste
• To delete a character (hold to delete more), press
Text entry
Microphone Key
• To delete the current line, press Alternate
To change text entry settings, change languages, and
see the dictionary of terms you’ve used, from the
home screen, touch Menu
> Settings > Language
& keyboard.
Touch to open a keypad for symbols & numbers.
Tip: Instead of entering text manually, you can touch
the microphone key
and simply speak the words.
Your phone will convert your spoken words to text.
(May not apply to all apps that require text entry.)
Tips & tricks
Note: You must set Orientation to on to use this
feature—touch Menu
> Settings > Display
> Orientation.
• To return to home screen, touch Home
To change your settings for this keypad, from the home
screen, touch Menu
> Settings > Language &
keyboard > Android keyboard.
a few handy hints
General tips
• To see recently dialed numbers, touch
> Call log.
• To sleep/wake your phone, press Power
• To set screen timeout, touch Menu
> Display > Screen timeout.
> Settings
Text entry settings
• To search, touch Search
When you use the touchscreen keypad, your phone
suggests words from your dictionary and chosen
language. Your phone also automatically enters
apostrophes in some words, like “dont.”
• To show last few apps, touch and hold Home
Find it: Menu
> Settings > Language &
• To turn airplane mode on/off, press and hold
> Airplane mode.
• To change the language and style for your
touchscreen keypad, touch Select language.
• To go to the top of a list, press and hold
> Scroll
• To edit your dictionary, touch User dictionary.
• To go to the bottom of al list, press and hold
> Scroll
• To change the sounds, correction, and other settings
for your touchscreen keypad, touch Android
• To turn sound on/off, press and hold Power
> Silent mode.
• To change the automatic correction settings for your
full keypad, touch Device keyboard.
Tips & tricks
Battery tips
Want to extend your battery life? Try these:
add your personal touch
• To turn off automatic applications sync, touch
> Settings > Accounts & sync.
• To turn off Bluetooth® power, touch Menu
> Settings > Wireless & networks > Bluetooth.
• To turn off Wi-Fi®, touch Menu
> Settings
> Wireless & networks > Wi-Fi.
• To add a Power Control widget, touch Menu
> Add > Widgets > Power Control.
Note: The Power Control widget is a simple way to
enable/disable Wi-Fi, Bluetooth® wireless, GPS,
Sync (turns on/off all active accounts, Google, and
Exchange), and display brightness.
To create a new widget:
1 Find an empty spot on your home screen where you
want to add a widget, then touch and hold.
Tip: You can flick left or right to open other panels
on your home screen.
2 Touch Widgets.
3 Touch the type of widget. If necessary, enter the
widget settings.
You can personalize widgets with content that you
To personalize your ringtones:
Find it: Menu
> Settings > Sound > Phone
ringtone or Notification ringtone
To set your vibrate options:
Find it: Menu
> Settings > Sound > Phone
To apply a new wallpaper:
1 Find an empty spot on your home screen, then
touch and hold.
2 Touch Wallpapers.
3 Touch Gallery to select a photo as your wallpaper,
or touch Live wallpapers or Wallpapers to choose
a wallpaper that comes with your phone.
• To set volume for media and videos, touch Menu
> Settings > Sound > Media volume.
Note: Some apps are designed so that your phone
can “animate” them by rotating, fading, moving,
and stretching one or more images.
Quick launch shortcuts
To set keyboard shortcuts to launch your favorite app,
touch Menu
> Settings > Applications > Quick
launch > Assign application.
To use a quick launch shortcut, touch Search
the assigned key, like Search
and B to launch the
• To play tones when using dial pad, touch Menu
> Settings > Sound > Audible touch tones.
You can also add shortcuts directly to the home screen
for actions like Direct dial and Direct message. Just
touch and hold an empty spot on the home screen,
then touch Shortcuts and select a shortcut.
• To play sound on a screen selection, touch Menu
> Settings > Sound > Audible selection.
Language & region
Set your menu language and region:
Display settings
• To set display brightness, touch Menu
> Settings > Display > Brightness.
• To set orientation, touch Menu
> Display > Orientation.
• To set animation, touch Menu
> Display > Animation.
Find it: Menu
> Settings > Language &
keyboard > Select language
> Settings
> Settings
Photos & videos
see it, capture it, share it!
A thumbnail of the photo you’ve just taken is shown on
the right. Touch the thumbnail to view it.
• To set the photo as a wallpaper or contact photo,
touch More > Set as.
Take & share photos
Take that family photo, and post it online for everyone
to see.
• To send the photo in a message or post it online,
touch Share. For more info on sharing your photos,
see “Share your photo gallery” on page 31.
• To delete the photo, touch Delete.
Note: To get the clearest photos, wipe the lens clean
with a soft, dry cloth before you take a photo.
• For more options, touch More.
Find it: Press Camera
Photo options
Thumbnail of
Last Photo
Touch to view.
Drag up to
change to
Photos & videos
Save the latitude and longitude of
where the photo was taken so the
photo can be displayed on Google
Maps or used in other applications.
Compensate for color differences
in different lighting. Set to Auto or,
for greater precision, set to
Incandescent or Fluorescent for
indoor lighting, or to Daylight or
Cloudy for outdoor lighting.
Flash mode
Choose from Auto, On, and Off.
, or press
Note: When you turn on the camera you may hear a
series of clicks as the autofocus motor initializes.
Touch to take
the photo.
Note: Photos are stored on your microSD memory
card. Picture Resolution is 5MP, unless you change it.
To take the photo, touch and hold
Touch these options in the viewfinder screen to adjust
camera settings:
Share your photo gallery
Find it:
Gallery > Camera
Set the zoom factor to 1X, 2X, 3X,
or 4X.
To send your photo in a message or post it online:
Set the exposure to 0, +1, or +2.
1 Touch and hold a photo, then touch Share.
Focus mode
Choose from Auto (for best overall
image quality), Infinity, and
Macro (for close-ups).
2 Choose how you want to share—like Bluetooth,
Email, or Messaging.
Manage your photos
Find it:
View your photos
Find it:
Gallery > Camera
Gallery > Camera
• To delete the photo, touch Delete.
• To set the photo as a contact picture or wallpaper,
touch More > Set as.
Play a slideshow
> Camera, touch a
photo, then touch
Slideshow to start a
slideshow. To stop the
slideshow, touch the
screen. To return to the
gallery, touch Back
Touch and hold a photo, then:
Camera (62)
Tip: To copy photos to/from a computer, go to “USB
drag & drop” on page 40.
Edit your photos
Gallery > Camera, touch & hold the
photo, then select your edit option.
sdcard (24)
Drop Box (5)
Photos & videos
• To play the video, touch
Record & share videos
• To delete the video, touch Delete.
Find it: Press Camera
, then drag the switch up.
Note: To get the clearest videos, wipe the lens clean
with a soft, dry cloth before you record a video.
Thumbnail of
Last Video
Touch to view.
Video options
Touch these options in the viewfinder screen to adjust
video settings:
Drag down
to change
to camera.
Tip: To send your video in a message, set the video
quality to low by touching Video quality > MMS.
To record the video, touch
. Touch
to stop the
video. Or, press Camera
. To stop the video
recording, press Camera
A thumbnail of the video you’ve just taken is shown on
the right. Touch the thumbnail, then touch Menu
• To send the video in a message or post it online,
touch Share. For more info on sharing your photos,
see “Share your photo gallery” on page 31.
Photos & videos
Compensate for color differences
in different lighting. Set to Auto or,
for greater precision, set to
Incandescent or Fluorescent for
indoor lighting or to Daylight or
Cloudy for outdoor lighting.
Flash mode
Set to On or Off.
Video quality
Select Low if sending the video in
an MMS message, High if storing
the video on an SD card.
Color effect
Apply different color effects on
videos. Choose Sepia for an
“antique” look, Mono for black and
white, Negative to invert the video
image, Red Tint, Blue Tint, or
Green Tint to apply tints to the
Play your videos
Find it:
Gallery > Camera > select_video
when music is what you need...
Quick start: Music
Touch, touch, play—instant music. Just open your
music library, then select what you want to play.
Find it:
5 songs
Clinton Curtis
1 album
1 album
Progress Bar
Video Controls
Jon Levy
2 albums
Jonna Lee
Note: To see the controls while the video is playing,
touch the display.
1 album
Live (EP)
LeRoy Bell
The Beautiful Stepdown
2 albums
5 songs
The Beautiful Stepdown
Touch to list &
select songs
or playlists.
Last Played
Touch to play
Tip: When a song is playing, you can add it to a playlist
by touching Menu
> Add to playlist.
Set up music
What headphones can I use?
What music transfer tools do I need?
To put music on your computer and then load it on
your phone, you need:
Your phone has a 3.5mm headset jack for wired stereo
listening. You can go wireless with Bluetooth® stereo
headphones or speakers (see “Bluetooth® wireless”
on page 37).
• A Microsoft™ Windows™ PC or Apple™
Get music
• A USB data cable.
Transfer music using USB
You need a memory card
Transfer music files from a computer to your memory
Your music is stored on your memory card. Your phone
supports removable microSD memory cards. To make
sure your memory card is installed, go to “Assemble &
charge” on page 3.
Tip: To see the available memory on your memory
card, touch Menu
> Settings > SD card & phone
What music file formats can I play?
Your phone can play many types of files: AMR-NB/WB,
Note: Your phone does not support DRM (digital rights
management) protected files.
1 With a memory card inserted, and your phone
showing the home screen, connect a Motorola
micro USB data cable from your phone’s micro USB
port to a USB port on your computer. Your phone
should show
in the status bar.
Note: You may need to remove the USB data cable
from the charger power head.
Note: Make sure to connect the phone to a high
power USB port. Typically, these are located directly
on your computer.
Note: Your phone supports Microsoft™ Windows™
XP, Windows Vista™, and Apple™ Macintosh™.
Other operating systems may not be compatible.
2 Your phone shows a USB connection dialog, at the
top of the screen. Flick down, then touch USB
connection. You can’t use the files on your memory
card while it is connected.
3 Touch Mount (if asked) to connect your memory
4 On your computer, locate and click on the
“Removable Disk” icon to access the phone’s
memory card.
5 Drag and drop your music to a folder on the memory
Tip: To help manage your music, create a “Music”
folder on your memory card.
6 When you’re done, select the “Safely Remove
Hardware” feature to on your computer. On your
phone, drag down the notification panel (see
“Phone status & notifications” on page 8), touch
Turn off USB storage, and select Turn off.
Tip: You can also use Windows Media Player to sync
music from your PC to your phone. To download
Windows Media Player, go to
Play music
Music library
Find it:
Touch to list songs or
5 songs
Clinton Curtis
1 album
1 album
Jon Levy
2 albums
Jonna Lee
1 album
LeRoy Bell
2 albums
5 songs
The Beautiful Stepdown
Last Played
Touch to play again.
Your music is stored by artists, albums, songs, and
playlists. Touch a category, then touch the song or
playlist you want to play. Touch Menu
> Party
shuffle to randomly play all your songs.
Open your music library, then select what you want to
Music player
• Shuffle—Touch
Just touch a song or playlist to get going.
• Repeat—Touch
• Volume—Press the side volume keys.
• Add to playlist—Touch Menu
Repeat Off/All
Music Artist
• Use as ringtone—Touch Menu
Album Title
• Delete—Touch Menu
Song Title
Hide, wake, turn off
Progress Bar
• Previous/next—Touch
> Delete.
• Fast forward/rewind—Touch and hold
• View playlist—Touch
> Use as
When you see
in the status bar, a song is playing,
flick down to see details. Touch the song to return to
the music controls.
To turn off your music touch
Music player controls
> Add to
Touch Home
to use another app. Your music
continues to play.
Total Song Time
• Play/pause—Touch
> Party
• Turn shuffle on/off—Touch Menu
Shuffle On/Off
> Library.
• View library—Touch Menu
Open Playlist
To add a song from the music library to a playlist, touch
and hold the song then touch Add to playlist. Choose
an existing playlist, or touch New to create a new
To add a song to the playlist you’re playing, touch
> Add to playlist in the music player.
To edit, delete and rename playlists, touch and hold the
playlist, in the music library.
Bluetooth® wireless
lose the wires and go wireless
Quick start: Bluetooth wireless
Find it: Menu
> Settings > Wireless & networks
> Bluetooth settings
Bluetooth settings
Touch to turn on & scan.
Device name
(#########) 38.4 MHz Class 1.5
Make device discoverable
Scan for devices
Touch to re-scan.
Bluetooth devices
(found device name)
Touch to connect.
Pair with this device
For more information about Bluetooth wireless
connections supported by this device, go to
Turn Bluetooth power on or off
Find it: Touch Menu
> Settings > Wireless &
networks > Bluetooth.
Bluetooth® wireless
Note: To extend battery life, turn Bluetooth power off
when not in use.
Connect new devices
Note: This feature requires an optional accessory.
To connect with a new device, you need to pair with it.
You only need to do this once for each device—to
connect again, see “Reconnect devices” on page 38.
1 Make sure the device you are pairing with is in
discoverable mode.
Note: Refer to the guide that came with the device
for details.
2 Touch Menu
> Settings > Wireless &
networks > Bluetooth settings.
3 Touch Bluetooth to turn on and scan. If Bluetooth
power is already on, touch Scan for devices.
4 Touch a device to connect.
5 If necessary, touch OK, or enter the device passkey
(like 0000) to connect to the device. When the
device is connected, the Bluetooth indicator
appears in the status bar.
Note: Using a mobile device or accessory while
driving may cause distraction and may be illegal.
Always obey the laws and drive safely.
Bluetooth® wireless
Reconnect devices
To automatically reconnect your phone with a paired
device, simply turn on the device.
To manually reconnect your phone with a paired
device, touch the device name in the Bluetooth
devices list.
Disconnect devices
To automatically disconnect your phone from a paired
device, simply turn off the device.
To manually disconnect your phone from a paired
device, touch the device name in the devices list, then
touch Menu
> Disconnect.
Edit properties
To edit the device name, touch Menu
> Settings
> Wireless & networks > Bluetooth settings
> Device name. Enter a name and touch OK.
Wi-Fi search & connect
home, office, or hotspot
To find networks in your range:
Quick start: Wi-Fi
1 Touch Menu
> Settings > Wireless &
networks > Wi-Fi settings.
Find it: Menu
> Settings > Wireless & networks
> Wi-Fi settings
Use a wireless network for fast Internet access and to
download data.
Wi-Fi settings
Touch to turn on & scan.
Network notification
Notify me when an open network is
Wi-Fi networks
Your network
Touch to connect.
2 Touch Wi-Fi to turn on and scan. If Wi-Fi power is
already on, touch Menu
> Scan. Your phone lists
the networks it finds within range.
Tip: To see your phone’s MAC address or other
Wi-Fi details, touch Menu
> Advanced.
3 Touch a network to connect.
4 If necessary, enter Network SSID, Security, and
Wireless password, and touch Connect. When
your phone is connected to the network, the
wireless indicator
appears in the status bar.
Tip: When you are in range and Wi-Fi power is on, you
will automatically reconnect to available networks
you’ve connected to before.
Add Wi-Fi network
Turn Wi-Fi on or off
Find it: Menu
> Wi-Fi.
> Settings > Wireless & networks
Note: To extend battery life, turn off Wi-Fi power when
not in use.
USB & memory card
connect your phone and computer, then drag & drop
USB drag & drop
You can transfer your pictures, videos, music,
ringtones, and more, from your computer to your
phone’s memory card.
1 With a memory card inserted, and
your phone showing the home
screen, connect a Motorola micro
USB data cable from your phone’s
micro USB port to a USB port on
your computer. Your phone should
in the status bar.
Note: You may need to remove the USB data cable
from the charger power head.
Note: Make sure to connect the phone to a high
power USB port. Typically, these are located directly
on your computer.
2 Your phone shows a USB connection dialog, at the
top of the screen. Flick down, then touch USB
connected. You can’t use the files on your memory
card while it is connected.
3 Touch Turn on USB storage to connect your
memory card.
USB & memory card
4 On your computer, locate and click on the
“Removable Disk” icon to access the phone’s
memory card.
5 Drag and drop your pictures, videos, music,
ringtones, and more, to the phone folder on the
memory card. To help manage your files, you can
create more folders inside your phone folder.
6 When you’re done, select the “Safely Remove
Hardware” feature to on your computer. On your
phone, drag down the notification panel (see
“Phone status & notifications” on page 8), touch
Turn off USB storage, and select Turn off USB
Memory card
Note: You need to install the memory card to use your
Remove or format your memory card
Before you remove or format your memory card you
need to unmount it. Touch Menu
> Settings > SD
card & phone storage > Unmount SD card.
To format your memory card, touch Format SD card.
Warning: All data on your memory card will be
stay on top of things
stay in control
Alarm clock
Wireless manager
Find it:
Alarm Clock
To turn on an alarm, touch the
check box.
Find it: Menu
Alarm Clock
When an alarm sounds, touch
Dismiss to turn it off or Snooze
to delay.
To add an alarm, touch Menu
> Add alarm, then enter alarm
To enable or disable an alarm,
touch the check box.
Airplane mode
1:00 PM
Use airplane mode to turn all your wireless
connections off—useful when flying.
every day
3:30 PM
4:00 PM
Mon, Fri
Find it:
> Settings > Wireless & networks
Manage all your wireless connections: Wi-Fi®,
Bluetooth®, airplane mode, & mobile networks.
Your calculator has basic and advanced views. To
change views, touch Menu
> Advanced panel or
Basic panel. To clear history, touch Menu
> Clear
Update my phone
To keep your phone current, software updates may be
available. Touch Menu
> Settings > About phone
> System updates to see if your phone is up to date.
If it isn’t, touch Update.
You should not need to change any network settings.
Contact your service provider for help.
Touch Menu
> Settings > Wireless & networks
> Mobile networks to show options for roaming
networks, network selection, operator selection, and
access point names.
Set up screen lock
help keep your phone safe
You can use any of three different methods to
manually lock and unlock the screen—draw a screen
unlock pattern, enter a numerical PIN, or enter a
password. To select the lock method you want to use,
touch Menu
> Settings > Location & security
> Set up screen lock.
Quick start: Security
Find it: Menu
> Settings > Location & security
Location & security settings
Screen unlock
Forgot your pattern or password?
Set up screen lock
If you forget your pattern, PIN, or password, see your
service provider.
Lock screen with a pattern, PIN, or password
Visible passwords
Show password as you type
Screen lock
Note: You can make emergency calls on a locked
phone (see “Emergency calls” on page 11). A locked
phone still rings, but you need to unlock it to
Lock the screen in the following ways:
• Press Power
• Let the screen time out (don’t press anything).
• Switch the power off.
To unlock the screen, press Power
phone. Then, drag
to the right.
, or open the
Service & Repairs
we’re here to help
If you have questions or need assistance, we're here
to help.
Crash recovery
In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Remove
the back cover and battery (“Assemble & charge” on
page 3), then replace and switch your phone on as
To reset your phone to factory settings and erase all
the data on your phone, touch Menu
> Settings
> Privacy > Factory data reset > Reset phone.
Go to (United States) or (Canada), where you can
select from a number of customer care options. You
can also contact the Motorola Customer Support
Center at 1-800-734-5870 (United States - Android
products), 1-800-331-6456 (United States - all other
products), 1-888-390-6456 (TTY/TDD United States for
hearing impaired - all products), or 1-800-461-4575
(Canada - all products).
Warning: All data on your phone will be deleted.
Safety, Regulatory & Legal
Battery Use & Safety
Important: Handle and store batteries properly to avoid injury or damage.
Most battery issues arise from improper handling of batteries, and particularly from
the continued use of damaged batteries.
• Don’t disassemble, crush, puncture, shred, or otherwise attempt to
change the form of your battery.
• Don’t let the mobile device or battery come in contact with water.* Water
can get into the mobile device’s circuits, leading to corrosion. If the mobile device
and/or battery get wet, have them checked by your service provider or contact
Motorola, even if they appear to be working properly.*
• Don’t allow the battery to touch metal objects. If metal objects, such as
jewelry, stay in prolonged contact with the battery contact points, the battery
could become very hot.
• Don’t place your mobile device or battery near a heat source.* Excessive
heat can damage the mobile device or the battery. High temperatures can cause
the battery to swell, leak, or malfunction. Therefore:
• Don’t dry a wet or damp battery with an appliance or heat source, such as
a hair dryer or microwave oven.
• Do avoid leaving your mobile device in your car in high temperatures.*
• Do avoid dropping the battery or mobile device.* Dropping these items,
especially on a hard surface, can potentially cause damage.*
• Do contact your service provider or Motorola if your mobile device or
battery has been damaged from dropping or high temperatures.
* Note: Always make sure that the battery compartment is closed and secure to
avoid direct exposure of the battery to any of these conditions.
Battery Use & Safety
Important: Use Motorola Original products for quality assurance and
safeguards. To aid consumers in identifying authentic Motorola batteries from
non-original or counterfeit batteries (that may not have adequate safety protection),
Motorola provides holograms on its batteries. Consumers should confirm that any
battery they purchase has a “Motorola Original” hologram.
Motorola recommends you always use Motorola-branded batteries and
chargers. Motorola mobile devices are designed to work with Motorola batteries.
If you see a message on your display such as Invalid Battery or
Unable to Charge, take the following steps:
• Remove the battery and inspect it to confirm that it has a “Motorola Original”
• If there is no hologram, the battery is not a Motorola battery;
• If there is a hologram, replace the battery and try charging it again;
• If the message remains, contact a Motorola authorized service center.
Important: Motorola’s warranty does not cover damage to the mobile device caused
by non-Motorola batteries and/or chargers.
Warning: Use of a non-Motorola battery or charger may present a risk of fire,
explosion, leakage, or other hazard.
Proper and safe battery disposal and recycling: Proper battery disposal is not
only important for safety, it benefits the environment. Consumers may recycle their
used batteries in many retail or service provider locations. Additional information on
proper disposal and recycling may be found on the Web:
• (in English only)
Disposal: Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling center or national recycling
organizations for more information on how to dispose of batteries.
Warning: Never dispose of batteries in a fire because they may explode.
Battery Charging
Notes for charging your product’s battery:
• When charging your battery, keep it near room temperature. Never expose
batteries to temperatures below 0°C (32°F) or above 45°C (113°F) when
• New batteries are not fully charged.
• New batteries or batteries stored for a long time may take more time to charge.
• Motorola batteries and charging systems have circuitry that protects the battery
from damage from overcharging.
Some people may be susceptible to epileptic seizures or blackouts when exposed to
flashing lights, such as when playing videos or games. These may occur even if a
person has never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult with your physician before playing videos or games or
enabling a flashing-lights feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following symptoms occur:
convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or
disorientation. It is always a good idea to hold the screen away from your eyes,
leave the lights on in the room, take a 15-minute break every hour, and stop use if
you are tired.
Battery Charging
Driving Precautions
Responsible and safe driving is your primary responsibility when behind the wheel
of a vehicle. Using a mobile device or accessory for a call or other application while
driving may cause distraction. Using a mobile device or accessory may be prohibited
or restricted in certain areas, always obey the laws and regulations on the use of
these products.
While driving, NEVER:
• Type or read texts.
• Enter or review written data.
• Surf the web.
• Input navigation information.
• Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
• Keep your eyes on the road.
• Use a handsfree device if available or required by law in your area.
• Enter destination information into a navigation device before driving.
• Use voice activated features (such as voice dial) and speaking features (such as
audible directions), if available.
• Obey all local laws and regulations for the use of mobile devices and accessories
in the vehicle.
• End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” in this guide and at (in English only).
Caution About High Volume Usage
Warning: Exposure to loud noise from any source for extended
periods of time may affect your hearing. The louder the volume sound
level, the less time is required before your hearing could be affected.
To protect your hearing:
• Limit the amount of time you use headsets or headphones at high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness
in your ears, ringing in your ears, or muffled speech, you should stop listening to the
device through your headset or headphones and have your hearing checked.
For more information about hearing, see our Web site at (in English
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering
finger-written characters, you may experience occasional discomfort in your hands,
arms, shoulders, neck, or other parts of your body. If you continue to have discomfort
during or after such use, stop use and see a physician.
Small Children
Keep your mobile device and its accessories away from small children.
These products are not toys and may be hazardous to small children. For example:
• A choking hazard may exist for small, detachable parts.
• Improper use could result in loud sounds, possibly causing hearing injury.
• Improperly handled batteries could overheat and cause a burn.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Do not dispose of your battery or mobile device in a fire.
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if
the product is dropped on a hard surface or receives a substantial impact. If glass
breaks, do not touch or attempt to remove. Stop using your mobile device until the
glass is replaced by a qualified service center.
Important safety information follows.
Your battery or mobile device may require recycling in
accordance with local laws. Contact your local regulatory
authorities for more information.
Do not dispose of your battery or mobile device with your
household waste. See “Recycling” for more information.
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
For indoor use only.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not always, posted and
can include fueling areas, such as below decks on boats, fuel or chemical transfer or
storage facilities, or areas where the air contains chemicals or particles, such as
grain dust, or metal powders.
When you are in such an area, turn off your mobile device, and do not remove,
install, or charge batteries. In such areas, sparks can occur and cause an explosion
or fire.
Listening at full volume to music or voice through a headset may
damage your hearing.
Radio Frequency (RF) Energy
Exposure to RF Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives
and transmits RF energy. When you communicate with your mobile device, the
system handling your call controls the power level at which your mobile device
Your mobile device is designed to comply with local regulatory requirements in your
country concerning exposure of human beings to RF energy.
RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF
energy does not exceed the guidelines set forth in the relevant standards, always
follow these instructions and precautions:
• When placing or receiving a phone call, hold your mobile device just like you
would a landline phone.
• If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved clip, holder, holster, case, or body harness. If you
do not use a body-worn accessory supplied or approved by Motorola, keep the
mobile device and its antenna at least 2.5 centimeters (1 inch) from your body
when transmitting.
• Using accessories not supplied or approved by Motorola may cause your mobile
device to exceed RF energy exposure guidelines. For a list of Motorola-supplied
or approved accessories, visit our Web site at:
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external
sources if inadequately shielded, designed, or otherwise configured for RF energy
compatibility. In some circumstances, your mobile device may cause interference
with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do
In an aircraft, turn off your mobile device whenever instructed to do so by airline
staff. If your mobile device offers an airplane mode or similar feature, consult airline
staff about using it in flight.
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or defibrillator,
consult your physician before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
• ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical device when the mobile device is turned ON.
• DO NOT carry the mobile device in the breast pocket.
• Use the ear opposite the implantable medical device to minimize the potential
for interference.
• Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
Read and follow the directions from the manufacturer of your implantable medical
device. If you have any questions about using your mobile device with your
implantable medical device, consult your healthcare provider.
Specific Absorption Rate (IEEE)
Your model wireless phone meets the governmental
requirements for exposure to radio waves.
Your mobile device is a radio transmitter and receiver. It is designed and
manufactured to not exceed limits for exposure to radio frequency (RF) energy set by
the Federal Communications Commission (FCC) of the U.S. Government and by the
Canadian regulatory authorities. These limits are part of comprehensive guidelines
and establish permitted levels of RF energy for the general population. The
guidelines are based on standards that were developed by independent scientific
organizations through periodic and thorough evaluation of scientific studies. The
standards include a substantial safety margin designed for the safety of all persons,
regardless of age or health, and to account for any variations in measurements.
The exposure standard for mobile devices employs a unit of measurement known as
the Specific Absorption Rate (SAR). The IEEE SAR limit set by the FCC and by the
Canadian regulatory authorities is 1.6 watts per kilogram (W/kg), averaged over one
gram of tissue. Tests for SAR are conducted using procedures accepted by the FCC
and by Industry Canada with the mobile device transmitting at its highest certified
power level in all tested frequencies. Although the SAR is determined at the highest
certified power level, the actual SAR level of the mobile device while operating can
be below the maximum value. This is because the mobile device is designed to
operate at multiple power levels so as to use only the power required to reach the
network. In general, the closer you are to a wireless base station, the lower the
power output.
Before a mobile device is available for sale to the public in the U.S. and Canada, it
must be tested and certified to the FCC and Industry Canada that it does not exceed
the limit established by each government for safe exposure. The tests are performed
in positions and locations (e.g., at the ear and worn on the body) submitted to the
FCC and available for review by Industry Canada. The highest SAR value for this
mobile device when tested for use at the ear is 1.49 W/kg, and when worn on the
body, as described in this guide, is 1.50 W/kg. Body-worn measurements can differ,
depending upon available accessories and regulatory requirements. The SAR
information includes the Motorola testing protocol, assessment procedure, and
measurement uncertainty range for this product.
While there may be differences between the SAR levels of various mobile devices
and at various positions, they meet the governmental requirements for safe
exposure. Please note that improvements to this product model could cause
differences in the SAR value for later products; in all cases, products are designed to
be within the guidelines.
Additional information on SAR can be found on the Cellular Telecommunications
& Internet Association (CTIA) Web site:
or the Canadian Wireless Telecommunications Association (CWTA) Web site:
Information from the World Health
“Present scientific information does not indicate the need for any special
precautions for the use of mobile phones. If you are concerned, you may want to
limit your own or your children’s RF exposure by limiting the length of calls or by
using handsfree devices to keep mobile phones away from your head and body.”
Source: WHO Fact Sheet 193
Further information:
WHO Information
FCC Notice to Users
The following statement applies to all products that have received FCC
approval. Applicable products bear the FCC logo, and/or an FCC ID in the
format FCC ID:xxxxxx on the product label.
Motorola has not approved any changes or modifications to this device by the user.
Any changes or modifications could void the user’s authority to operate the
equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation. See 47 CFR Sec. 15.19(3).
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Notice
Industry Canada Notice to Users
Operation is subject to the following two conditions: (1) This device may not cause
interference and (2) This device must accept any interference, including interference
that may cause undesired operation of the device. See RSS-GEN 7.1.5. This Class B
digital apparatus complies with Canadian ICES-003.
Industry Canada Notice
• Move away from radios, entertainment equipment, and other electronic devices.
Your mobile device can use Global Positioning System (GPS) signals for
location-based applications. GPS uses satellites controlled by the U.S. government
that are subject to changes implemented in accordance with the Department of
Defense policy and the Federal Radio Navigation Plan. These changes may affect
the performance of location technology on your mobile device.
Your mobile device can also use Assisted Global Positioning System (AGPS), which
obtains information from the cellular network to improve GPS performance. AGPS
uses your wireless service provider's network and therefore airtime, data charges,
and/or additional charges may apply in accordance with your service plan. Contact
your wireless service provider for details.
Your Location
Location-based information includes information that can be used to determine the
approximate location of a mobile device. Mobile devices which are connected to a
wireless network transmit location-based information. Devices enabled with GPS or
AGPS technology also transmit location-based information. Additionally, if you use
applications that require location-based information (e.g. driving directions), such
applications transmit location-based information. This location-based information
may be shared with third parties, including your wireless service provider,
applications providers, Motorola, and other third parties providing services.
Emergency Calls
When you make an emergency call, the cellular network may activate the AGPS
technology in your mobile device to tell the emergency responders your approximate
AGPS has limitations and might not work in your area. Therefore:
• Always tell the emergency responder your location to the best of your ability; and
• Remain on the phone for as long as the emergency responder instructs you.
Performance Tips
• Go outside and away from underground locations, covered vehicles, structures
with metal or concrete roofs, tall buildings, and foliage. Indoor performance
might improve if you move closer to windows, but some window sun shielding
films can block satellite signals.
When using navigation features, note that mapping information, directions and
other navigational data may contain inaccurate or incomplete data. In some
countries, complete information may not be available. Therefore, you should visually
confirm that the navigational instructions are consistent with what you see. All
drivers should pay attention to road conditions, closures, traffic, and all other factors
that may impact driving. Always obey posted road signs.
Smart Practices While Driving
Check the laws and regulations on the use of mobile devices and their
accessories in the areas where you drive. Always obey them. The use of
these devices may be prohibited or restricted in certain areas—for
example, handsfree use only may be required. Go to (in English only) for more information.
Your mobile device lets you communicate by voice and data—almost anywhere,
anytime, wherever wireless service is available and safe conditions allow. When
driving a car, driving is your first responsibility. If you choose to use your mobile
device while driving, remember the following tips:
• Get to know your Motorola mobile device and its features such as speed
dial, redial and voice dial. If available, these features help you to place your
call without taking your attention off the road.
• When available, use a handsfree device. If possible, add an additional layer
of convenience to your mobile device with one of the many Motorola Original
handsfree accessories available today.
• Position your mobile device within easy reach. Be able to access your
mobile device without removing your eyes from the road. If you receive an
incoming call at an inconvenient time, if possible, let your voicemail answer it for
• Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions. Rain,
sleet, snow, ice, and even heavy traffic can be hazardous.
Driving Safety
• Do not take notes or look up phone numbers while driving. Jotting down a
“to do” list or going through your address book takes attention away from your
primary responsibility—driving safely.
• Dial sensibly and assess the traffic; if possible, place calls when your
car is not moving or before pulling into traffic. If you must make a call while
moving, dial only a few numbers, check the road and your mirrors, then continue.
• Do not engage in stressful or emotional conversations that may be
distracting. Make people you are talking with aware you are driving and
suspend conversations that can divert your attention away from the road.
• Use your mobile device to call for help. Dial 911 or other local emergency
number in the case of fire, traffic accident, or medical emergencies (wherever
wireless phone service is available).
• Use your mobile device to help others in emergencies. If you see an auto
accident, crime in progress, or other serious emergency where lives are in
danger, call 911 or other local emergency number (wherever wireless phone
service is available), as you would want others to do for you.
• Call roadside assistance or a special non-emergency wireless
assistance number when necessary. If you see a broken-down vehicle
posing no serious hazard, a broken traffic signal, a minor traffic accident where
no one appears injured, or a vehicle you know to be stolen, call roadside
assistance or other special non-emergency wireless number (wherever wireless
phone service is available).
Privacy & Data Security
Motorola understands that privacy and data security are important to everyone.
Because some features of your mobile device may affect your privacy or data
security, please follow these recommendations to enhance protection of your
• Monitor access—Keep your mobile device with you and do not leave it where
others may have unmonitored access. Lock your device’s keypad where this
feature is available.
• Keep software up to date—If Motorola or a software/application vendor
releases a patch or software fix for your mobile device that updates the device’s
security, install it as soon as possible.
Privacy & Data Security
• Secure Personal Information—Your mobile device can store personal
information in various locations including your SIM card, memory card, and
phone memory. Be sure to remove or clear all personal information before you
recycle, return, or give away your device. You can also backup your personal data
to transfer to a new device.
Note: For information on how to backup or wipe data from your mobile device,
go to
• Online accounts—Some mobile devices provide a Motorola online account
(such as MOTOBLUR). Go to your account for information on how to manage the
account, and how to use security features such as remote wipe and device
location (where available).
• Applications—Install third party applications from trusted sources only.
Applications can have access to private information such as call data, location
details and network resources.
• Location-based information—Location-based information includes
information that can be used to determine the approximate location of a mobile
device. Mobile phones which are connected to a wireless network transmit
location-based information. Devices enabled with GPS or AGPS technology also
transmit location-based information. Additionally, if you use applications that
require location-based information (e.g. driving directions), such applications
transmit location-based information. This location-based information may be
shared with third parties, including your wireless service provider, applications
providers, Motorola, and other third parties providing services.
• Other information your device may transmit—Your device may also transmit
testing and other diagnostic (including location-based) information, and other
non-personal information to Motorola or other third-party servers. This
information is used to help improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may
impact your privacy or data security, please contact Motorola at
[email protected], or contact your service provider.
Use & Care
To care for your Motorola mobile device, please observe the following:
Don’t expose your mobile device to water, rain, extreme humidity,
sweat, or other liquids. If it does get wet, don’t try to accelerate drying
with the use of an oven or dryer, as this may damage the mobile device.
Use & Care
extreme heat or cold
Avoid temperatures below 0°C/32°F or above 45°C/113°F.
Don’t try to dry your mobile device in a microwave oven.
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or other
inappropriate materials.
cleaning solutions
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol
or other cleaning solutions.
shock and vibration
Don’t drop your mobile device.
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as chargers,
headsets, or batteries) with your household waste, or in a fire. These items should
be disposed of in accordance with the national collection and recycling schemes
operated by your local or regional authority. Alternatively, you may return unwanted
mobile devices and electrical accessories to any Motorola Approved Service Center
in your region. Details of Motorola approved national recycling schemes, and further
information on Motorola recycling activities can be found at:
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with
national collection and recycling requirements. Please contact your regional
authorities for more details.
California Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the printed
circuit board that may contain very small amounts of perchlorate. In such cases,
California law requires the following label:
Perchlorate Material – special handling may apply when the battery is recycled or
disposed of. See
There is no special handling required by consumers.
Perchlorate Label
Hearing Aid Compatibility with Mobile
Some Motorola phones are measured for compatibility with hearing aids. If the box
for your particular model has “Rated for Hearing Aids” printed on it, the following
explanation applies.
When some mobile phones are used near some hearing devices (hearing aids and
cochlear implants), users may detect a buzzing, humming, or whining noise. Some
hearing devices are more immune than others to this interference noise, and phones
also vary in the amount of interference they generate.
Hearing Aid Compatibility
To help protect your mobile device, always make sure that the battery
compartment and any connector covers are closed and secure.
The wireless telephone industry has developed ratings for some of their mobile
phones, to assist hearing device users in finding phones that may be compatible
with their hearing devices. Not all phones have been rated. Phones that are rated
have the rating on their box or a label on the box. To maintain the published Hearing
Aid Compatibility (HAC) rating for this mobile phone, use only the original equipment
battery model.
The ratings are not guarantees. Results will vary depending on the user’s hearing
device and hearing loss. If your hearing device happens to be vulnerable to
interference, you may not be able to use a rated phone successfully. Trying out the
phone with your hearing device is the best way to evaluate it for your personal
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to
generate less interference to hearing devices than phones that are not labeled. M4
is the better/higher of the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more
usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than
unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing
devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type of interference.
Your hearing device manufacturer or hearing health professional may help you find
results for your hearing device. The more immune your hearing aid is, the less likely
you are to experience interference noise from mobile phones.
Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party software
stored in semiconductor memories or other media. Laws in the United States and
other countries preserve for Motorola and third-party software providers certain
exclusive rights for copyrighted software, such as the exclusive rights to distribute
or reproduce the copyrighted software. Accordingly, any copyrighted software
contained in Motorola products may not be modified, reverse-engineered,
distributed, or reproduced in any manner to the extent allowed by law. Furthermore,
the purchase of Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third-party software provider, except for the
Software Copyright Notice
normal, non-exclusive, royalty-free license to use that arises by operation of law in
the sale of a product.
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of
the Copyright Laws of the United States and other countries. This device is intended
solely for copying non-copyrighted materials, materials in which you own the
copyright, or materials which you are authorized or legally permitted to copy. If you
are uncertain about your right to copy any material, please contact your legal
Content Copyright
Open Source Software Information
For instructions on how to obtain a copy of any source code being made publicly
available by Motorola related to software used in this Motorola mobile device, you
may send your request in writing to the address below. Please make sure that the
request includes the model number and the software version number.
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
The Motorola website also contains information
regarding Motorola's use of open source.
Motorola has created the website to serve as a
portal for interaction with the software community-at-large.
To view additional information regarding licenses, acknowledgments and required
copyright notices for open source packages used in this Motorola mobile device,
please press Menu Key > Settings > About Phone > Legal information
> Open source licenses. In addition, this Motorola device may include
self-contained applications that present supplemental notices for open source
packages used in those applications.
OSS Information
Export Law Assurances
This product is controlled under the export regulations of the United States of
America and Canada. The Governments of the United States of America and Canada
may restrict the exportation or re-exportation of this product to certain destinations.
For further information contact the U.S. Department of Commerce or the Canadian
Department of Foreign Affairs and International Trade.
Products and Accessories
Export Law
Product Registration
Online Product Registration:
Product registration is an important step toward enjoying your new Motorola
product. Registering permits us to contact you for product or software updates and
allows you to subscribe to updates on new products or special promotions.
Registration is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service
of your Motorola Personal Communications Product you will need to provide a copy
of your dated sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
Motorola Limited Warranty for the United
States and Canada
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola Mobility, Inc. warrants its
mobile telephones (“Products”), Motorola-branded or certified accessories sold for
use with these Products (“Accessories”), and Motorola software contained on
CD-ROMs or other tangible media and sold for use with these Products (“Software”)
to be free from defects in materials and workmanship under normal consumer usage
for the period(s) outlined below. This limited warranty is a consumer's exclusive
remedy, and applies as follows to new Motorola Products, Accessories, and
Software purchased by consumers in the United States or Canada, which are
accompanied by this written warranty:
Products Covered
Length of Coverage
Products and Accessories as
defined above, unless otherwise
provided for below.
One (1) year from the date of purchase by
the first consumer purchaser of the product
unless otherwise provided for below.
Decorative Accessories and
Cases. Decorative covers,
bezels, PhoneWrap™ covers and
Limited lifetime warranty for the
lifetime of ownership by the first consumer
purchaser of the product.
Monaural Headsets. Ear buds
and boom headsets that transmit
mono sound through a wired
Limited lifetime warranty for the
lifetime of ownership by the first consumer
purchaser of the product.
Products and Accessories
that are Repaired or
The balance of the original warranty or
for ninety (90) days from the date
returned to the consumer, whichever is
Exclusions (Products and Accessories)
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts
due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their
rated capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation,
storage, misuse or abuse, accident or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like,
extreme heat, or food; (c) use of the Products or Accessories for commercial
purposes or subjecting the Product or Accessory to abnormal usage or conditions; or
(d) other acts which are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result
from the use of non-Motorola branded or certified Products, Accessories, Software
or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from
service, testing, adjustment, installation, maintenance, alteration, or modification in
any way by someone other than Motorola, or its authorized service centers, are
excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags
that have been removed, altered or obliterated; (b) broken seals or that show
evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming
or non-Motorola housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products,
Accessories or Software due to any communication service or signal you may
subscribe to or use with the Products Accessories or Software is excluded from
Products Covered
Length of Coverage
Software. Applies only to physical defects in the
media that embodies the copy of the software (e.g.
CD-ROM, or floppy disk).
Ninety (90) days from
the date of purchase.
Exclusions (Software)
Software Embodied in Physical Media. No warranty is made that the software
will meet your requirements or will work in combination with any hardware or
software applications provided by third parties, that the operation of the software
products will be uninterrupted or error free, or that all defects in the software
products will be corrected.
Software NOT Embodied in Physical Media. Software that is not embodied in
physical media (e.g. software that is downloaded from the Internet), is provided “as
is” and without warranty.
Who is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price
of any Products, Accessories or Software that does not conform to this warranty. We
may use functionally equivalent reconditioned/refurbished/pre-owned or new
Products, Accessories or parts. No data, software or applications added to your
Product, Accessory or Software, including but not limited to personal contacts,
games and ringer tones, will be reinstalled. To avoid losing such data, software, and
applications, please create a back up prior to requesting service.
How to Obtain Warranty Service or Other
All Products, Accessories, and Software: 1-800-331-6456
All Products: 1-800-461-4575
You will receive instructions on how to ship the Products, Accessories or Software,
at your expense, to a Motorola Authorized Repair Center. To obtain service, you must
include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase;
(b) a written description of the problem; (c) the name of your service provider, if
applicable; (d) the name and location of the installation facility (if applicable) and,
most importantly; (e) your address and telephone number.
What Other Limitations are There?
Some states and jurisdictions do not allow the limitation or exclusion of
incidental or consequential damages, or limitation on the length of an
implied warranty, so the above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights, and you may also have
other rights that vary from state to state or from one jurisdiction to another.
Copyright & Trademarks
Motorola Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
Note: Do not ship your product to the above address. If you need to return your
product for repairs, replacement, or warranty service, please contact the Motorola
Customer Support Center at:
1-800-734-5870 (United States - Android products)
1-800-331-6456 (United States - all other products)
1-888-390-6456 (TTY/TDD United States for hearing impaired - all products)
1-800-461-4575 (Canada - all products)
Certain features, services and applications are network dependent and may not be
available in all areas; additional terms, conditions and/or charges may apply.
Contact your service provider for details.
All features, functionality, and other product specifications, as well as the
information contained in this guide, are based upon the latest available information
and believed to be accurate at the time of printing. Motorola reserves the right to
change or modify any information or specifications without notice or obligation.
MOTOROLA, the Stylized M Logo, MOTOBLUR and the MOTOBLUR logo are
trademarks or registered trademarks of Motorola Trademark Holdings, LLC. The
Bluetooth trademarks are owned by their proprietor and used by Motorola Mobility,
Inc. under license.
is a Certification Mark of the Wireless Fidelity Alliance, Inc.
Java and all other Java-based marks are trademarks or registered trademarks of
Sun Microsystems, Inc. in the U.S. and other countries. Google, YouTube, Picasa,
Gmail, and the Google logo are trademarks of Google, Inc. Facebook is a registered
trademark of Facebook, Inc. Microsoft, Windows, Windows Me, and Windows Vista
are registered trademarks of Microsoft Corporation in the United States and other
countries. Apple, Macintosh, Quicktime and Quicktime logo are registered
trademarks of Apple Computer, Inc. DROID is a trademark of Lucasfilm Ltd. and its
related companies. Used under license.All other product or service names are the
property of their respective owners.
© 2010 Motorola Mobility, Inc. All rights reserved.
Caution: Changes or modifications made in the radio phone, not expressly approved
by Motorola, will void the user’s authority to operate the equipment.
Bluetooth ID: B015707
Manual Number: 68000202474-D
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