HP ENVY dv7-7200 Quad Edition Notebook PC series User guide

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HP ENVY dv7-7200 Quad Edition Notebook PC series User guide | Manualzz

User Guide

© Copyright 2012 Hewlett-Packard

Development Company, L.P.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard

Company under license. Intel is a trademark of Intel Corporation in the U.S.

and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: September 2012

Document Part Number: 692784-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User

License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.

For any further information or to request a full refund of the computer, please contact your local point of sale (the seller).

Safety warning notice

WARNING!

To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.

The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Starting right ................................................................................................................................................... 1

Best practices ....................................................................................................................................... 1

Fun things to do .................................................................................................................................... 2

More HP resources .............................................................................................................................. 3

2 Getting to know your computer ..................................................................................................................... 4

Finding your hardware and software information ................................................................................. 4

Locating hardware ............................................................................................................... 4

Locating software ................................................................................................................. 4

Front ..................................................................................................................................................... 4

Right side ............................................................................................................................................. 5

Left side ................................................................................................................................................ 7

Rear ...................................................................................................................................................... 8

Display .................................................................................................................................................. 9

Top ..................................................................................................................................................... 10

TouchPad .......................................................................................................................... 10

Lights ................................................................................................................................. 11

Buttons, speakers, and fingerprint reader .......................................................................... 12

Keys ................................................................................................................................... 14

Bottom ................................................................................................................................................ 16

Labels ................................................................................................................................................. 17

3 Connecting to a network .............................................................................................................................. 18

Connecting to a wireless network ....................................................................................................... 18

Using the wireless controls ................................................................................................ 18

Using the wireless button .................................................................................. 19

Using operating system controls ....................................................................... 19

Using a WLAN ................................................................................................................... 19

Using an Internet service provider .................................................................... 20

Setting up a WLAN ............................................................................................ 20

Configuring a wireless router ............................................................................ 20

v

vi

Protecting your WLAN ....................................................................................... 21

Connecting to a WLAN ...................................................................................... 21

Using Bluetooth wireless devices ...................................................................................... 22

Connecting to a wired network ........................................................................................................... 23

Connecting to a local area network (LAN) ......................................................................... 23

4 Enjoying entertainment features ................................................................................................................. 24

Using the webcam .............................................................................................................................. 26

Using audio ........................................................................................................................................ 26

Connecting speakers ......................................................................................................... 26

Connecting headphones .................................................................................................... 26

Connecting a microphone .................................................................................................. 26

Using Beats Audio ............................................................................................................. 26

Accessing Beats Audio Control Panel ............................................................... 26

Enabling and Disabling Beats Audio ................................................................. 27

Checking the sound ........................................................................................................... 27

Using video ......................................................................................................................................... 28

Connecting a VGA monitor or projector ............................................................................. 28

Connecting an HDMI device .............................................................................................. 30

Configuring audio settings (with HDMI TV) ....................................................... 31

Using Intel Wireless Display (select models only) ............................................................. 31

Managing your audio and video files .................................................................................................. 31

5 Navigating using touch gestures, pointing devices and the keyboard ................................................... 32

Using the TouchPad ........................................................................................................................... 33

Using TouchPad gestures .................................................................................................................. 34

Tapping .............................................................................................................................. 34

Scrolling ............................................................................................................................. 35

Pinching/zooming .............................................................................................................. 35

Rotating (select models only) ............................................................................................ 36

2-finger click (select models only) ...................................................................................... 36

Flicking (select models only) .............................................................................................. 37

Edge swipes ...................................................................................................................... 37

Right-edge swipe .............................................................................................. 37

Top-edge swipe ................................................................................................. 38

Left-edge swipe ................................................................................................. 38

Using the keyboard and mouse .......................................................................................................... 39

Using the keys ................................................................................................................... 39

Using the action keys ........................................................................................ 39

Using Microsoft Windows 8 shortcut keys ......................................................... 40

Using the hot keys ............................................................................................. 41

Using the integrated numeric keypad ................................................................................ 41

6 Managing power ............................................................................................................................................ 42

Initiating Sleep and Hibernation ......................................................................................................... 43

Intel Rapid Start Technology (select models only) ............................................................ 43

Initiating and exiting Sleep ................................................................................................. 44

Enabling and exiting user-initiated hibernation .................................................................. 44

Setting password protection on wakeup ............................................................................ 45

Using the power meter and power settings ........................................................................................ 46

Selecting a power plan ....................................................................................................................... 46

Running on battery power .................................................................................................................. 47

Factory-sealed battery ....................................................................................................... 47

Removing a user-replaceable battery ................................................................................ 47

Finding battery information ................................................................................................ 48

Conserving battery power .................................................................................................. 48

Identifying low battery levels .............................................................................................. 48

Resolving a low battery level ............................................................................................. 49

Resolving a low battery level when external power is available ........................ 49

Resolving a low battery level when no power source is available ..................... 49

Resolving a low battery level when the computer cannot exit Hibernation ....... 49

Storing a user-replaceable battery ..................................................................................... 49

Disposing of a user-replaceable battery ............................................................................ 49

Replacing a user-replaceable battery ................................................................................ 49

Running on external AC power .......................................................................................................... 50

Troubleshooting power problems ...................................................................................... 51

HP CoolSense (select models only) ................................................................................................... 52

Refreshing your software content with Intel Smart Connect Technology (select models only) .......... 52

Shutting down (turning off) the computer ........................................................................................... 53

7 Managing and sharing information ............................................................................................................. 54

Using a USB device ........................................................................................................................... 55

Connecting a USB device .................................................................................................. 55

Removing a USB device .................................................................................................... 56

Connecting a powered USB device ................................................................................... 56

Inserting and removing a digital storage card .................................................................................... 57

Using optical drives ............................................................................................................................ 58

Inserting an optical disc ..................................................................................................... 59

Removing an optical disc ................................................................................................... 60

Sharing data and drives and accessing software .............................................................. 61

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viii

8 Maintaining your computer .......................................................................................................................... 62

Improving performance ...................................................................................................................... 62

Handling drives .................................................................................................................. 62

Replacing a hard drive ....................................................................................................... 63

Using HP 3D DriveGuard ................................................................................................... 65

Using Disk Defragmenter ................................................................................................... 65

Using Disk Cleanup ........................................................................................................... 65

Adding or replacing memory modules ............................................................................... 66

Updating programs and drivers .......................................................................................................... 69

Cleaning your computer ..................................................................................................................... 69

Cleaning the display, sides, and cover .............................................................................. 69

Cleaning the TouchPad and keyboard .............................................................................. 69

Traveling with or shipping your computer ........................................................................................... 70

9 Securing your computer and information .................................................................................................. 71

Using passwords ................................................................................................................................ 72

Setting Windows passwords .............................................................................................. 72

Setting Setup Utility (BIOS) passwords ............................................................................. 73

Using the fingerprint reader ................................................................................................................ 73

Using HP SimplePass (select models only) ....................................................................... 74

Registering fingerprints ..................................................................................... 74

Setting up Windows logon ................................................................................. 74

Using your registered fingerprint to log on to Windows ..................................... 74

Using Internet security software ......................................................................................................... 75

Using antivirus software ..................................................................................................... 75

Using firewall software ....................................................................................................... 75

Installing software updates ................................................................................................................. 76

Installing Windows updates ............................................................................................... 76

Installing HP and third-party software updates .................................................................. 76

Securing your wireless network .......................................................................................................... 77

Backing up your software apps and information ................................................................................ 77

Using an optional security cable lock ................................................................................................. 77

10 Using Setup Utility (BIOS) and System Diagnostics ............................................................................... 78

Starting Setup Utility (BIOS) ............................................................................................................... 78

Updating the BIOS ............................................................................................................................. 78

Determining the BIOS version ........................................................................................... 78

Downloading a BIOS update ............................................................................................. 79

Using System Diagnostics .................................................................................................................. 80

11 Backing up, restoring, and recovering ..................................................................................................... 81

Creating recovery media and backups ............................................................................................... 82

Creating HP Recovery media ............................................................................................ 83

Restore and recovery ......................................................................................................................... 84

Using Windows Refresh for quick and easy recovery ....................................................... 85

Remove everything and reinstall Windows ........................................................................ 85

Recovering using HP Recovery Manager .......................................................................... 86

What you need to know ..................................................................................... 86

Using the HP Recovery partition to recover a minimized image (select models only) ...................................................................................................... 87

Using HP Recovery media to recover ............................................................... 87

Changing the computer boot order ................................................................... 87

Removing the HP Recovery partition ................................................................................. 88

12 Specifications .............................................................................................................................................. 89

Input power ......................................................................................................................................... 89

Operating environment ....................................................................................................................... 90

13 Electrostatic Discharge .............................................................................................................................. 91

Index ................................................................................................................................................................... 92

ix

x

1 Starting right

This computer is a powerful tool designed to enhance your work and entertainment. To get the most out of your computer, read this chapter to learn about best practices after setup, fun things to do with your computer, and where to go to get more HP resources.

Best practices

To get the most out of your smart investment, after you set up and register the computer, we recommend the following step

Take a minute to browse the printed Windows 8 Basics guide to explore your new Windows® features.

TIP:

To quickly return to the computer Start screen from an open app or the desktop, press the

Windows logo key on your keyboard. Pressing the Windows logo key again will return you to the previous screen.

If you haven’t already done so, connect to a wired or wireless network. See details in

Connecting to a network on page 18 .

Become familiar with the computer hardware and software. Go to

Getting to know your computer on page 4 and

Enjoying entertainment features on page 24 for information.

Update or purchase antivirus software. Learn more at

Using antivirus software on page 75

.

Back up your hard drive by creating recovery discs or a recovery flash drive. See

Backing up, restoring, and recovering on page 81

.

Best practices 1

Fun things to do

You know you can watch a YouTube video on the computer. But did you know that you can also connect your computer to a TV or gaming console? For more information, see

Connecting an

HDMI device on page 30 .

You know you can listen to music on the computer. But did you know that you can also stream

live radio to the computer and listen to music or talk radio from all over the world? See Using audio on page 26

.

You know you can create a powerful presentation with Microsoft apps. But did you know you can

also connect to a projector to share your ideas with a group? See Connecting a VGA monitor or projector on page 28 .

Experience music the way the artist intended, with deep controlled base and clear, pure sound.

See

Using Beats Audio on page 26 .

Use the TouchPad and the new Windows 8 touch gestures for smooth control of images and

pages of text. See Using TouchPad gestures on page 34

.

2 Chapter 1 Starting right

More HP resources

You have already used Setup Instructions to turn on the computer and locate this guide. For product details, how-to information, and more, use this table.

Resource

Setup Instructions

Windows 8 Basics guide

Help and Support

To access Help and Support, from the Start screen, type h, and then select Help and Support. For U.S.

support, go to http://www.hp.com/go/contactHP . For worldwide support, go to http://welcome.hp.com/ country/us/en/wwcontact_us.html

.

Safety & Comfort Guide

To access this guide, select the HP Support

Assistant app on the Start screen, select My

computer, and then select User guides, or go to http://www.hp.com/ergo .

Worldwide support

To get support in your language, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html

.

Regulatory, Safety and Environmental Notices

To access this guide, select the HP Support

Assistant app on the Start screen, select My

computer, and then select User guides.

Limited Warranty*

To access this guide, select the HP Support

Assistant app on the Start screen, select My

computer, and then select Warranty and services, or go to http://www.hp.com/go/orderdocuments .

Contents

Overview of computer setup and features.

Overview of using and navigating with Windows® 8.

A broad range of how-to information and troubleshooting tips.

Proper workstation setup.

Guidelines for posture and work habits that increase your comfort and decrease your risk of injury.

Electrical and mechanical safety information.

Chat online with an HP technician.

Email support.

Find support telephone numbers.

Locate HP service center locations.

Important regulatory notices, including proper battery disposal information.

Specific warranty information about this computer.

*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited

Warranty in the box. For countries/regions where the warranty is not provided in printed format, you may request a printed copy from http://www.hp.com/go/orderdocuments or write to:

North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA

Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy

Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.

IMPORTANT:

Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP . For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html

.

More HP resources 3

2 Getting to know your computer

Finding your hardware and software information

Locating hardware

To find out what hardware is installed on your computer:

1.

From the Start screen, type c, and then select Control Panel.

2.

Select System and Security, and then in the System area, click Device Manager.

A list displays all the devices installed in your computer.

Locating software

To find out what software is installed on your computer, from the Start screen, right-click using the mouse or swipe from the top of the TouchPad to display the Apps, and then select the All

apps icon.

Front

Component

Digital Media Slot

Description

Supports the following digital card formats:

Secure Digital (SD) Memory Card

Secure Digital High Capacity (SDHC) Memory Card

Secure Digital Extended Capacity (SDxC) Memory Card

Ultra High Speed MultiMediaCard (UHS/MMC)

4 Chapter 2 Getting to know your computer

Right side

Component

(1)

Power light

(2)

Hard drive light

(3)

USB 3.0 port

(4)

(5)

(6)

(7)

USB 2.0 port

Optical drive

Optical drive light

Optical drive eject button

Description

White: The computer is on.

Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.

Off: The computer is off or in Hibernation.

Hibernation is an energy-saving mode that uses the least amount of power.

NOTE:

For select models, the Intel® Rapid Start

Technology feature is enabled at the factory. Rapid

Start Technology allows your computer to resume quickly from inactivity. For more information, see

Initiating Sleep and Hibernation on page 43

.

Blinking white: The hard drive is being accessed.

Amber: HP 3D DriveGuard has temporarily parked the hard drive.

NOTE:

For information on HP 3D DriveGuard, see

Using HP 3D DriveGuard on page 65

.

Connects an optional USB 3.0 device and provides enhanced USB power performance.

NOTE:

For details about different types of USB ports, see

Using a USB device on page 55 .

Connects an optional USB device.

NOTE:

For details about different types of USB ports, see

Using a USB device on page 55 .

Reads and writes (select models only) to an optical disc.

Green: The optical drive is being accessed.

Off: The optical drive is idle.

Releases the disc tray.

Right side 5

Component

(8)

AC adapter light

(9)

(10)

Power connector

Security cable slot

Description

White: The AC adapter is connected and the battery is charged.

Amber: The AC adapter is connected and the battery is charging.

Off: The computer is using DC power.

Connects an AC adapter.

Attaches an optional security cable to the computer.

NOTE:

The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.

6 Chapter 2 Getting to know your computer

Left side

Component

(1)

Vent

(4)

(5)

(2)

(3)

(6)

(7)

External monitor port

HDMI port

RJ-45 (network) jack

USB 3.0 ports (2)

Audio-in (microphone) jack

Audio-out (headphone) jack

Description

Enables airflow to cool internal components.

NOTE:

The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Connects an external VGA monitor or projector.

Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio device.

Connects a network cable.

Connect optional USB 3.0 devices and provide enhanced

USB power performance.

NOTE:

For details about different types of USB ports, see

Using a USB device on page 55 .

Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.

Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable.

WARNING!

To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset. For additional safety information, see the

Regulatory, Safety and Environmental Notices.

NOTE:

When a device is connected to a headphone jack, the computer speakers are disabled.

Left side 7

Rear

Component

Vent

Description

Enables airflow to cool internal components.

NOTE:

The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

8 Chapter 2 Getting to know your computer

Display

Component

(1)

(2)

(3)

WLAN antennas (2)*

Internal microphones (2)

HP TrueVision HD Webcam

Description

Send and receive wireless signals to communicate with wireless local area networks (WLANs).

Record sound.

Records video, captures still photographs, allows video conferences and online chat by means of streaming video.

To use the webcam, from the Start screen, type c, and then select CyberLink YouCam.

(4)

(5)

Webcam light

Speakers (2)

On: The webcam is in use.

Produce sound.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and

Environmental Notices that applies to your country or region. To access this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.

Display 9

Top

TouchPad

Component

(1)

(2)

TouchPad on/off button

(3)

(4)

(5)

TouchPad zone

Left TouchPad button

Right TouchPad button

Description

Turns the TouchPad on or off.

On: The TouchPad is off.

Off: The TouchPad is on.

Moves the on-screen pointer and selects or activates items on the screen.

Functions like the left button on an external mouse.

Functions like the right button on an external mouse.

10 Chapter 2 Getting to know your computer

Lights

Component

(1)

Power light

(2)

(3)

Mute light

Wireless light

(4)

(5)

Caps lock light

Fingerprint reader light

Description

White: The computer is on.

Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.

Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power.

NOTE:

For select models, the Intel® Rapid Start

Technology feature is enabled at the factory. Rapid

Start Technology allows your computer to resume quickly from inactivity. For more information, see

Initiating Sleep and Hibernation on page 43 .

Amber: Computer sound is off.

Off: Computer sound is on.

White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a

Bluetooth® device, is on.

Amber: All wireless devices are off.

On: Caps lock is on, which switches the keys to all capital letters.

White: The fingerprint was read.

Amber: The fingerprint was not read.

Top 11

Buttons, speakers, and fingerprint reader

Component

(1)

Power button

Description

When the computer is off, press the button to turn on the computer.

When the computer is in the Sleep state, press the button briefly to exit Sleep.

When the computer is in Hibernation, press the button briefly to exit Hibernation.

CAUTION:

Pressing and holding down the power button will result in the loss of unsaved information.

If the computer has stopped responding and Microsoft®

Windows® shutdown procedures are ineffective, press and hold down the power button for at least 5 seconds to turn off the computer.

NOTE:

For select models, the Intel® Rapid Start

Technology feature is enabled at the factory. Rapid Start

Technology allows your computer to resume quickly from inactivity. For more information, see

Initiating Sleep and

Hibernation on page 43

.

To learn more about your power settings:

1.

From the Start screen, type p.

2.

In the search box, type power.

3.

Select Settings, and then select Power options, or

see Managing power on page 42 .

12 Chapter 2 Getting to know your computer

Component

(2)

(3)

Fingerprint reader

Description

Allows a fingerprint logon to Windows, instead of a password logon.

Top 13

Keys

Component

(1)

(2)

(3)

(4)

esc key fn key

Windows logo key b key

(5)

(6)

Action keys

Windows apps key

Description

Displays system information when pressed in combination with the fn key.

Executes frequently used system functions when pressed in combination with the esc key or the b key.

Displays the Desktop or the Start screen.

Enables or disables Beats Audio when pressed in combination with the fn key.

Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound.

Beats Audio is enabled by default.

Opens Beats Audio Control Panel, which allows you to view and control all audio settings.

NOTE:

To open Beats Audio Control Panel, from the

Start screen, type c, select Control Panel, select

Hardware and Sound, and then select Beats Audio

Control Panel.

Execute frequently used system functions.

Displays options for a selected object.

14 Chapter 2 Getting to know your computer

Component

(7)

num lock key

(8)

Integrated numeric keypad

Description

Controls the function of the integrated numeric keypad.

Press the key to alternate between the standard numeric function of an external keypad (selected at the factory) and the navigational function (indicated by the directional arrows on the keys).

NOTE:

The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on

Set at the factory to function like an external numeric keypad. To alternate between this numeric function and the navigational function (indicated by the directional arrows on the keys), press the num lock key.

Top 15

Bottom

Component

(1)

(2)

(3)

(4)

(5)

Battery bay

Battery release latch

Description

Provides superior bass sound.

Holds the battery.

Releases the battery from the battery bay and opens the service door.

Vents (3)

Hard drive bay, wireless compartment, and memory module compartment

Enable airflow to cool internal components.

NOTE:

The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

The service door provides access to the hard drive bay, wireless compartment and memory module compartment.

CAUTION:

To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support. From the

Start screen, type h, and then select Help and Support from the list of apps.

16 Chapter 2 Getting to know your computer

Labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. The labels are in easily accessible locations.

Service label—Provides important information, including the following:

Component

(1)

(2)

(3)

(4)

(5)

Product name

Serial number

Product part number

Warranty period

Model description (select models only)

Have this information available when you contact support. The service label is affixed inside the battery bay.

Regulatory label—Provides regulatory information about the computer. The regulatory label is affixed inside the battery bay.

Wireless certification label or labels—Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use. If your computer model includes one or more wireless devices, one or more certification labels are included with your computer. You may need this information when traveling internationally. Wireless certification labels are affixed inside the battery bay.

Labels 17

3 Connecting to a network

Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world.

Connecting to a wireless network

Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices:

Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point.

HP Mobile Broadband Module (select models only)—A wireless wide area network (WWAN) device that gives you wireless connectivity over a much larger area. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.

Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetoothenabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a

PAN, each device communicates directly with other devices, and devices must be relatively close together—typically within 10 meters (approximately 33 feet) of each other.

For more information about wireless technology, see the information and website links provided in

Help and Support. From the Start screen, type h, and then select Help and Support.

Using the wireless controls

You can control the wireless devices in your computer using these features:

Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless button)

Operating system controls

18 Chapter 3 Connecting to a network

Using the wireless button

The computer has a wireless button, one or more wireless devices, and one or two wireless lights, depending on the model. All of the wireless devices on your computer are enabled at the factory, so the wireless light is on (white) when you turn on the computer.

The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light is off, all wireless devices are off.

NOTE:

On some models, the wireless light is amber when all wireless devices are off.

Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn off the wireless devices simultaneously.

Using operating system controls

The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems.

To use operating system controls:

1.

From the Start screen, type n, and then select Settings.

2.

Type network and sharing in the search box, and then select Network and Sharing

Center.

For more information, from the Start screen, type h, and then select Help and Support.

Using a WLAN

With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point.

NOTE:

The terms wireless router and wireless access point are often used interchangeably.

A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions.

A home or small office WLAN typically uses a wireless router, which allows several wireless and wired computers to share an Internet connection, a printer, and files without requiring additional pieces of hardware or software.

To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network).

Connecting to a wireless network 19

Using an Internet service provider

When you are setting up Internet access in your home, you must establish an account with an

Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The

ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service.

NOTE:

Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place.

Setting up a WLAN

To set up a WLAN and connect to the Internet, you need the following equipment:

A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider

A wireless router (2) (purchased separately)

A wireless computer (3)

NOTE:

Some modems have a built-in wireless router. Check with your ISP to determine what type of modem you have.

The illustration below shows an example of a wireless network installation that is connected to the

Internet.

As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.

For help in setting up your WLAN, see the information provided by your router manufacturer or your

ISP.

Configuring a wireless router

For help in setting up a WLAN, see the information provided by your router manufacturer or your ISP.

NOTE:

It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router. When the computer successfully connects to the

Internet, disconnect the cable, and access the Internet through your wireless network.

20 Chapter 3 Connecting to a network

Protecting your WLAN

When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and airports may not provide any security. If you are concerned about the security of your computer when connected to a hotspot, limit your network activities to email that is not confidential and basic Internet surfing.

Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected signals. Take the following precautions to protect your WLAN:

Use a firewall.

A firewall checks both data and requests for data that are sent to your network, and discards any suspicious items. Firewalls are available in both software and hardware. Some networks use a combination of both types.

Use wireless encryption.

Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network. For more information, from the Start screen, type h, and then select Help and

Support.

Connecting to a WLAN

To connect to the WLAN, follow these steps:

1.

Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless light is off, press the wireless button.

NOTE:

On some models, the wireless light is amber when all wireless devices are off.

2.

From the Desktop, tap or click the network status icon in the notification area, at the far right of the taskbar.

3.

Select your WLAN from the list.

4.

Click Connect.

If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the code, and then click OK to complete the connection.

NOTE:

If no WLANs are listed, you may be out of range of a wireless router or access point.

NOTE:

If you do not see the WLAN you want to connect to, from the Desktop, right-click the network status icon, and then select Open Network and Sharing Center. Click Set up a new

connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection.

After the connection is made, place the mouse pointer over the network status icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection.

NOTE:

The functional range (how far your wireless signals travel) depends on WLAN implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors.

Connecting to a wireless network 21

Using Bluetooth wireless devices

A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following:

Computers (desktop, notebook, PDA)

Phones (cellular, cordless, smart phone)

Imaging devices (printer, camera)

Audio devices (headset, speakers)

Mouse

Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network

(PAN) of Bluetooth devices. For information about configuring and using Bluetooth devices, see the

Bluetooth software Help.

22 Chapter 3 Connecting to a network

Connecting to a wired network

There are 2 kinds of wired connections: local area network (LAN) and modem connection. A LAN connection uses a network cable and is much faster than a modem connection, which uses a telephone cable. Both cables are sold separately.

WARNING!

To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable or telephone cable into an RJ-45 (network) jack.

Connecting to a local area network (LAN)

Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office.

Connecting to a LAN requires an 8-pin, RJ-45 (network) cable.

To connect the network cable, follow these steps:

1.

Plug the network cable into the network jack (1) on the computer.

2.

Plug the other end of the network cable into a network wall jack (2) or router.

NOTE:

If the network cable contains noise suppression circuitry (3), which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer.

Connecting to a wired network 23

4 Enjoying entertainment features

Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like speakers, headphones, monitor, projector, TV, and, on select models, high-definition devices.

Here are some of the entertainment features on your computer.

Multimedia Features

Component

(1)

(2)

Internal microphones (2)

HP TrueVision HD Webcam

Description

Record sound.

Records video, captures still photographs, allows you to video conference and chat online using streaming video.

To use the webcam, from the Start screen, type c, and then select CyberLink YouCam.

24 Chapter 4 Enjoying entertainment features

(12)

(13)

(14)

Component

(3)

(4)

(5)

(6)

(7)

(8)

(9)

(10)

(11)

Webcam light

Speakers (4)

Optical drive

USB 2.0 port

USB 3.0 ports (3)

Integrated subwoofer b key fn key

Audio-out (headphone) jack

Audio-in (microphone) jack

HDMI port

External monitor port

Description

On: The webcam is in use.

Produce sound.

Reads and writes (select models only) to an optical disc.

Connects an optional USB device.

NOTE:

For details about different types of USB ports, see

Using a USB device on page 55 .

Connect optional USB 3.0 devices and provide enhanced USB power performance.

NOTE:

For details about different types of USB ports, see

Using a USB device on page 55 .

Provides superior bass sound.

Enables or disables Beats Audio when pressed in combination with the fn key.

Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound. Beats Audio is enabled by default

Opens Beats Audio Control Panel, which allows you to view and control all audio settings

NOTE:

To open Beats Audio Control Panel, from the Start screen, type c, select Control Panel, select Hardware and Sound, and then select Beats

Audio Control Panel.

Enables or disables Beats Audio when pressed in combination with the b key.

Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio.

WARNING!

To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and

Environmental Notices.

Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.

Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio component, or a high-speed HDMI device.

Connects an external VGA monitor or projector.

25

Using the webcam

Your computer has an integrated webcam, a powerful social networking tool that allows you to communicate up close with friends and colleagues next door or on the other side of the world. With the webcam, you can stream video with your instant messaging software, capture and share video, and take still photos.

To start the webcam, from the Start screen, type c, and then select CyberLink YouCam.

For details about using the webcam, from the Start screen, type h, and then select Help and Support from the list of apps.

Using audio

On your HP computer, you can play music CDs, download and listen to music, stream audio content from the web (including radio), record audio, or mix audio and video to create multimedia. To enhance your listening enjoyment, attach external audio devices such as speakers or headphones.

Connecting speakers

You can attach wired speakers to your computer by connecting them to USB ports (or the audio-out jack) on your computer or on a docking station.

To connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see

Configuring audio settings (with HDMI TV) on page 31 . Before connecting audio devices, be sure to adjust the volume.

Connecting headphones

You can connect wired headphones to the headphone jack on your computer.

To connect wireless headphones to your computer, follow the device manufacturer's instructions.

WARNING!

To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and

Environmental Notices.

Connecting a microphone

To record audio, connect a microphone to the microphone jack on the computer. For best results when recording, speak directly into the microphone and record sound in a setting free of background noise.

Using Beats Audio

Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound.

Accessing Beats Audio Control Panel

Use Beats Audio Control Panel to view and manually control audio and bass settings.

To open Beats Audio Control Panel, from the Start screen, type c, select Control Panel, select

Hardware and Sound, and then select Beats Audio Control Panel.

26 Chapter 4 Enjoying entertainment features

Enabling and Disabling Beats Audio

To enable or disable Beats Audio, press the fn key in combination with the b key.

Checking the sound

To check the audio functions on your computer, follow these steps:

1.

From the Start screen, type c, and then select Control Panel from the list of apps.

2.

Select Hardware and Sound > Sound.

3.

When the Sound window opens, select the Sounds tab. Under Program Events, select any sound event, such as a beep or alarm, and then click Test.

You should hear sound through the speakers or through connected headphones.

To check the recording functions on your computer, follow these steps:

1.

From the Start screen, type s, and then select Sound Recorder.

2.

Click Start Recording and speak into the microphone. Save the file to your desktop.

3.

Open a multimedia program and play the recording.

To confirm or change the audio settings on your computer:

1.

From the Start screen, type c, and then select Control Panel from the list of apps.

2.

Select Hardware and Sound > Sound.

Using audio 27

Using video

Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer, without needing to access a network.

To enhance your viewing enjoyment, use one of the video ports on the computer to connect an external monitor, projector, or TV. Most computers have a video graphics array (VGA) port, which connects analog video devices. Some computers also have a high-definition multimedia interface

(HDMI) port, which allows you to connect a high-definition monitor or TV.

IMPORTANT:

Be sure that the external device is connected to the correct port on the computer, using the correct cable. Check the device manufacturer's instructions if you have questions.

Connecting a VGA monitor or projector

To see the computer screen image on an external VGA monitor or projected for a presentation, connect a monitor or projector to the computer's VGA port.

To connect a monitor or projector:

1.

Connect the VGA cable from the monitor or projector to the VGA port on the computer as shown.

2.

Press f4 to alternate the screen image between 4 display states:

PC screen only: View the screen image on the computer only.

Duplicate: View the screen image simultaneously on both the computer and external device.

Extend: View the screen image extended across both the computer and external device.

Second screen only: View the screen image on the external device only.

Each time you press f4 , the display state changes.

28 Chapter 4 Enjoying entertainment features

NOTE:

Adjust the screen resolution of the external device, especially if you choose the

“Extend” option. From the Start screen, type c, and then select Control Panel from the list of apps. Select Appearance and Personalization. Under Display, select Adjust screen

resolution for best results.

Using video 29

Connecting an HDMI device

To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions.

To connect an HDMI device to your computer, you need an HDMI cable, sold separately.

To connect a high-definition TV or monitor to your computer:

1.

Connect one end of the HDMI cable to the HDMI port on the computer.

2.

Connect the other end of the cable to the high-definition TV or monitor.

3.

Press f4 to alternate the computer screen image between 4 display states:

PC screen only: View the screen image on the computer only.

Duplicate: View the screen image simultaneously on both the computer and external device.

Extend: View the screen image extended across both the computer and external device.

Second screen only: View the screen image on the external device only.

Each time you press f4 , the display state changes.

NOTE:

Adjust the screen resolution of the external device, especially if you choose the

“Extend” option. From the Start screen, type c, and then select Control Panel from the list of apps. Select Appearance and Personalization. Under Display, select Adjust screen

resolution for best results.

30 Chapter 4 Enjoying entertainment features

Configuring audio settings (with HDMI TV)

HDMI is the only video interface that supports high-definition video and audio. After you connect an

HDMI TV to the computer, you can then turn on HDMI audio by following these steps:

1.

On the Desktop, right-click the Speaker icon in the notification area, at the far right of the taskbar, and then click Playback devices.

2.

On the Playback tab, click the name of the digital output device.

3.

Click Set Default, and then click OK.

To return the audio stream to the computer speakers, follow these steps:

1.

On the Desktop, right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices.

2.

On the Playback tab, click Speakers and Headphones.

3.

Click Set Default, and then click OK.

Using Intel Wireless Display (select models only)

Intel® Wireless Display allows you to transmit your computer content wirelessly to your receive/ display device, such as HDTV, monitor, projector, game console, Blu-ray player, or DVR, by using an optional wireless adapter (purchased separately). For details about using the wireless adapter, see the manufacturer's instructions.

To open Intel Wireless Display, from the Start screen, type w, and then select Intel WiDi.

NOTE:

Before using the wireless display, be sure that your wireless device is turned on.

Managing your audio and video files

CyberLink PowerDVD helps you manage and edit your photo and video collections.

To open CyberLink PowerDVD from the Start screen, type c, and then select CyberLink

PowerDVD from the list of apps.

For more information about using CyberLink PowerDVD, see the PowerDVD software Help.

Managing your audio and video files 31

5 Navigating using touch gestures, pointing devices and the keyboard

Your computer allows navigation using touch gestures (select models only) in addition to the keyboard and mouse. Touch gestures can be used on your computer TouchPad or on a touch screen

(select models only).

NOTE:

An external USB mouse (purchased separately) can be connected to one of the USB ports on the computer.

Review the Windows 8 Basics guide included with your computer. The guide provides information on common tasks using the TouchPad, touch screen, or the keyboard.

Select computer models have special action keys or hot key functions on the keyboard to perform routine tasks.

Some computer models may also have an integrated numeric keypad.

32 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard

Using the TouchPad

The TouchPad allows you to navigate the computer with simple finger movements.

You can customize the touch gestures by changing settings, button configurations, click speed, and pointer options. From the Start screen, type c to display the Apps list. Select Control Panel, and then select Hardware and Sound. Under Devices and Printers, select Mouse.

Turning the TouchPad off or on

To turn the TouchPad off or on, quickly double-tap the TouchPad on/off button.

The TouchPad light is off when the TouchPad is on.

The TouchPad supports a variety of gestures that let your fingers scroll, swipe, pinch, and rotate to manipulate items on the screen.

Using the TouchPad 33

Using TouchPad gestures

A TouchPad allows you to control the pointing device on the screen using your fingers.

TIP:

Use the left and right buttons on the TouchPad as you would use the corresponding buttons on a external mouse.

NOTE:

TouchPad gestures are not supported in all apps.

To view a demonstration of each gesture:

1.

From the Start screen, type c to display the Apps list. Select Control Panel, and then select

Hardware and Sound.

2.

Select Synaptics TouchPad.

3.

Click a gesture to activate the demonstration.

To turn a gesture off or on:

1.

From the Synaptics TouchPad screen, select or clear the check box next to the gesture that you want to turn on or off.

2.

Click apply, and then click OK.

Tapping

To make an on-screen selection, use the tap function on the TouchPad.

Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it.

NOTE:

Press and hold your finger on the TouchPad to open a help screen that provides information about the selected item.

34 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard

Scrolling

Scrolling is useful for moving up, down, or sideways on a page or image.

Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right.

Pinching/zooming

Pinching and zooming allow you to zoom in or out on images or text.

Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart.

Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together.

Using TouchPad gestures 35

Rotating (select models only)

Rotating allows you to turn items such as photos.

Point to an object, then anchor the forefinger of your left hand in the TouchPad zone. Using your right hand, slide your forefinger in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the rotation, move your forefinger from 3 o’clock to 12 o’clock.

NOTE:

Rotate is intended for specific apps where you can manipulate an object or image. Rotate may not be functional for all apps.

2-finger click (select models only)

2-finger click allows you to make menu selections for an object on the screen.

Place two fingers on the TouchPad zone and press down to open the options menu for the selected object.

36 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard

Flicking (select models only)

Flicking allows you to navigate through screens or quickly scroll through documents.

Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up, down, left or right.

Edge swipes

Edge swipes allow you to perform tasks such as changing settings and finding or using apps.

Right-edge swipe

The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings.

Slide your finger gently from the right edge to display the charms.

Using TouchPad gestures 37

Top-edge swipe

The top-edge swipe allows you to open apps available on the Start screen.

IMPORTANT:

When an app is active, the top-edge gesture varies depending on the app.

Slide your finger gently from the top edge to display available apps.

Left-edge swipe

The left-edge swipe reveals thumbnails of your open apps so that you can switch to them quickly.

Swipe from the left edge of the TouchPad to switch between apps.

38 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard

Using the keyboard and mouse

The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as you do by using touch gestures. The keyboard also allows you to use action keys and hot keys to perform specific functions.

TIP:

The Windows logo key on the keyboard allows you to quickly return to the Start screen from an open app or the Desktop. Pressing the Windows logo key again will return you to the previous screen.

NOTE:

Depending on the country or region, your keyboard may have different keys and keyboard functions than those discussed in this section.

Using the keys

Your computer has different ways to quickly access information or perform functions with certain keys and key combinations.

Using the action keys

An action key performs an assigned function. The icon on each of the f1 through f4 keys, the f5 key

(select models only), and the f6 through f12 keys illustrates the assigned function for that key.

To use an action key function, press and hold the key.

The action key feature is enabled at the factory. You can disable this feature in Setup Utility (BIOS).

See

Using Setup Utility (BIOS) and System Diagnostics on page 78 for instructions on opening

Setup Utility (BIOS), and then follow the instructions at the bottom of the screen.

To activate the assigned function after you have disabled the action key feature, you must press the fn key in combination with the appropriate action key.

CAUTION:

Use extreme care when making changes in Setup Utility. Errors can prevent the computer from operating properly.

Icon Key

f1 f2

Description

Opens Help and Support, which provides tutorials, information about the Windows operating system and your computer, answers to questions, and updates to your computer.

Help and Support also provides automated troubleshooting tools and access to support.

Decreases the screen brightness incrementally as long as you hold down the key.

f3 f4

Increases the screen brightness incrementally as long as you hold down the key.

Switches the screen image between display devices connected to the system. For example, if a monitor is connected to the computer, pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor.

Most external monitors receive video information from the computer using the external

VGA video standard. This action key can also alternate images among other devices that are receiving video information from the computer.

Using the keyboard and mouse 39

Icon Key

f5 f9 f10 f11 f6 f7 f8 f12

Description

Turns the radiance backlight keyboard feature off or on.

NOTE:

To conserve battery power, turn off this feature.

Plays the previous track of an audio CD or the previous section of a DVD or a BD.

Begins, pauses, or resumes playback of an audio CD, a DVD, or a BD.

Plays the next track of an audio CD or the next section of a DVD or a BD.

Decreases speaker volume incrementally as long as you hold down the key.

Increases speaker volume incrementally as long as you hold down the key.

Mutes or restores speaker sound.

Turns the wireless feature on or off.

NOTE:

A wireless network must be set up before a wireless connection is possible.

Using Microsoft Windows 8 shortcut keys

Microsoft Windows 8 provides shortcuts to perform actions quickly. Several shortcuts will help you with Windows 8 functions. Press the Windows logo in combination with the key to perform the action.

For additional information on Windows 8 shortcut keys, go to Help and Support. From the Start screen, type h, and then select Help and Support.

Description Shortcut key

Key

+ c

Returns you to the Start screen from an open app or the Desktop.

Pressing the key again returns you to the previous screen.

Opens the charms.

alt

+

+

+ d tab f4

Opens the Desktop.

Switches between open apps.

NOTE:

Continue to press this key combination until the app you want displays.

Closes an active app.

40 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard

Using the hot keys

A hot key is a combination of the fn key and the esc key, the b key, or the spacebar .

To use a hot key:

Briefly press the fn key, and then briefly press the second key of the combination.

Function Hot key

Display system information.

fn + esc

Control the bass settings.

fn + b

Turn the TouchPad accent light on or off.

fn + spacebar

Description

Displays information about system hardware components and the system BIOS version number.

Enables or disables the Beats Audio bass settings.

Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound. Beats Audio is enabled by default.

You can also view and control the bass settings through the

Windows operating system. To view and control the bass properties:

From the Start screen, type c, select Control Panel, select

Hardware and Sound, and then select Beats Audio Control Panel.

Turns the TouchPad accent light on or off when the TouchPad is on.

NOTE:

To extend battery life, turn off the TouchPad accent light.

Using the integrated numeric keypad

The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad.

Component

num lock key

Integrated numeric keypad

Description

Controls the function of the integrated numeric keypad. Press the key to alternate between the standard numeric function found on an external keypad (this function is turned on at the factory) and the navigational function (indicated by the directional arrows on the keys).

NOTE:

The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on.

Set at the factory to function like an external numeric keypad. To alternate between this numeric function and the navigational function (indicated by the directional arrows on the keys), press the num lock key.

Using the keyboard and mouse 41

6 Managing power

Your computer can operate on either battery power or external power. When the computer is only running on battery power and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation.

42 Chapter 6 Managing power

Initiating Sleep and Hibernation

Microsoft® Windows has two power-saving states, Sleep and Hibernation.

Sleep–The Sleep state is automatically initiated after a period of inactivity when running on battery power or on external power. Your work is saved to memory, allowing you to resume your work very quickly. You can also initiate Sleep manually. For more information, see

Initiating and exiting Sleep on page 44

.

Hibernation–The Hibernation state is automatically initiated if the battery reaches a critical level.

In the Hibernation state, your work is saved to a hibernation file and the computer powers down.

NOTE:

If you want to initiate Hibernation manually, you must enable Hibernation using Power

Options. For more information, see

Enabling and exiting user-initiated hibernation on page 44

.

CAUTION:

To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of information, do not initiate Sleep while reading from or writing to a disc or an external media card.

NOTE:

You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation.

Intel Rapid Start Technology (select models only)

For select models, the Intel Rapid Start Technology (RST) feature is enabled by default. Rapid Start

Technology allows your computer to resume quickly from inactivity.

Rapid Start Technology manages your power-saving options as follows:

Sleep—Rapid Start Technology allows you to select the Sleep state. To exit from Sleep, press any key, activate the TouchPad, or press the power button briefly.

Hibernation—Rapid Start Technology initiates Hibernation after a period of inactivity while in the

Sleep state when running on battery power or on external power or when the battery reaches a critical level. After Hibernation is initiated, press the power button to resume your work.

NOTE:

Rapid Start Technology can be disabled in Setup Utility (BIOS). If you want to be able to initiate the Hibernation state, you must enable user-initiated Hibernation using Power Options. See

Enabling and exiting user-initiated hibernation on page 44 .

Initiating Sleep and Hibernation 43

Initiating and exiting Sleep

With the computer on, you can initiate Sleep in any of the following ways:

Close the display.

From the Start screen, point to the upper-right or lower-right corner of the screen. When the charms list opens, click Settings, click the Power icon, and then click Sleep.

To exit Sleep:

Briefly press the power button.

If the display is closed, open the display.

Press a key on the keyboard.

Tap or swipe the TouchPad.

When the computer exits Sleep, the power lights turn on and the computer returns to the screen where you stopped working.

NOTE:

If you have set a password to be required on wakeup, you must enter your Windows password before the computer will return to the screen.

Enabling and exiting user-initiated hibernation

You can enable user-initiated Hibernation and change other power settings and timeouts using Power

Options:

1.

From the Start screen, type power, select Settings, and then select Power Options from the list of apps.

2.

In the left pane, click Choose what the power button does.

3.

Click Change Settings that are currently unavailable.

4.

In the When I press the power button area, select Hibernate.

5.

Click Save changes.

To exit Hibernation, briefly press the power button. The power lights turn on and your work returns to the screen where you stopped working.

NOTE:

If you have set a password to be required on wakeup, you must enter your Windows password before your work will return to the screen.

44 Chapter 6 Managing power

Setting password protection on wakeup

To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps:

1.

From the Start screen, type power, select Settings, and then select Power Options.

2.

In the left pane, click Require a password on wakeup.

3.

Click Change Settings that are currently unavailable.

4.

Click Require a password (recommended).

NOTE:

If you need to create a user account password or change your current user account password, click Create or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account password, go to step

5.

5.

Click Save changes.

Initiating Sleep and Hibernation 45

Using the power meter and power settings

The power meter is located on the Desktop. The power meter allows you to quickly access power settings and view the remaining battery charge.

To display the percentage of remaining battery charge and the current power plan, on the

Windows Desktop, point over the power meter icon.

To use Power Options, or to change the power plan, click the power meter icon and select an item from the list. From the Start screen, you can also type power, select Settings, and then select Power Options.

Different power meter icons indicate whether the computer is running on battery or external power.

The icon also displays a message if the battery has reached a low or critical battery level.

Selecting a power plan

A power plan manages how the computer uses power and helps you conserve power and maximize performance. To change the power plan, from the Start screen, type power, select Settings, and then select Power Options.

The following power plans are available:

HP Recommended (recommended). Automatically balances performance with energy consumption on capable hardware.

Power saver. Saves power by reducing system performance and screen brightness where possible.

High performance. Favors performance, but may use more energy. Your battery will not last as long between charges using this power plan. Click Show additional plans to select this power plan.

You can also create your own power plan and customize it to how you use the computer for your needs.

To use Power Options, from the Start screen, type power, select Settings, and then select Power

Options.

46 Chapter 6 Managing power

Running on battery power

When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power. If the computer has a charged battery installed and the AC adapter is disconnected from the computer, the computer automatically switches to battery power and the display brightness decreases to conserve battery life. The battery in the computer slowly discharges when the computer is off and unplugged from external power.

Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.

Factory-sealed battery

To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, select the HP Support Assistant app on the

Start screen, and then select Battery and performance. If Battery Check indicates that your battery should be replaced, contact support.

Removing a user-replaceable battery

WARNING!

To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP.

CAUTION:

Removing a user-replaceable battery that is the sole power source for the computer can cause loss of information. To prevent loss of information, save your work or shut down the computer through Windows before removing the battery.

1.

Turn the computer upside down on a flat surface.

2.

Slide the battery release latch (1) to release the battery.

NOTE:

The battery release latch automatically returns to its original position.

3.

Pivot the battery (2) upward and remove it from the computer (3).

Running on battery power 47

Finding battery information

To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, select the HP Support Assistant app on the

Start screen, and then select Battery and performance.

HP Support Assistant provides the following tools and information about the battery:

Battery test

Information on battery types, specifications, life cycles, and capacity

To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and performance.

Conserving battery power

Tips for conserving battery power and maximizing battery life:

Lower the brightness on the display.

Select the Power saver setting in Power Options.

Remove a user-replaceable battery from the computer when it is not being used or charged.

Turn off wireless when you are not using them.

Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port.

Stop, disable, or remove any external media cards that you are not using.

Before you leave your work, initiate Sleep or shut down the computer.

Identifying low battery levels

When a battery that is the sole power source for the computer reaches a low or critical battery level, the following behavior occurs:

The battery light (select models only) indicates a low or critical battery level.

– or –

The power meter icon on the Desktop shows a low or critical battery notification.

NOTE:

For additional information about the power meter, refer to “Using the power meter” section.

The computer takes the following actions for a critical battery level:

If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains briefly in the Sleep state, and then shuts down and loses any unsaved information.

If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates

Hibernation.

48 Chapter 6 Managing power

Resolving a low battery level

Resolving a low battery level when external power is available

Connect an AC adapter.

Connect an optional docking or expansion device.

Connect an optional power adapter purchased as an accessory from HP.

Resolving a low battery level when no power source is available

Save your work and shut down the computer.

Resolving a low battery level when the computer cannot exit Hibernation

When the computer lacks sufficient power to exit Hibernation, follow these steps:

1.

Replace the discharged user-replaceable battery with a charged battery, or connect the AC adapter to the computer and to external power.

2.

Exit Hibernation by pressing the power button.

Storing a user-replaceable battery

CAUTION:

To reduce the risk of damage to a battery, do not expose it to high temperatures for extended periods of time.

If a computer will be unused and unplugged from external power for more than 2 weeks, remove the battery and store it separately in a cool, dry place to prolong the battery charge.

A stored battery should be checked every 6 months. If the capacity is less than 50 percent, recharge the battery before returning it to storage.

Disposing of a user-replaceable battery

WARNING!

To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water.

See the Regulatory, Safety and Environmental Notices for proper battery disposal. To access the user guides, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.

Replacing a user-replaceable battery

Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions include a warranty ID. A message refers you to the

HP website for more information about ordering a replacement battery.

Running on battery power 49

Running on external AC power

For information on connecting to AC power, refer to the Setup Instructions poster provided in the computer box.

The computer does not use battery power when the computer is connected to AC external power with an approved AC adapter or an optional docking/expansion device.

WARNING!

To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.

Connect the computer to external AC power under any of the following conditions:

WARNING!

Do not charge the computer battery while you are onboard aircraft.

When charging or calibrating a battery

When installing or modifying system software

When writing information to a disc (select models only)

When running Disk Defragmenter on computers with internal hard drives

When performing a backup or recovery

When you connect the computer to external AC power:

The battery begins to charge.

The display brightness increases.

The power meter icon on the Desktop changes appearance.

When you disconnect external AC power, the following events occur:

The computer switches to battery power.

The display brightness automatically decreases to save battery life.

The power meter icon on the Desktop changes appearance.

50 Chapter 6 Managing power

Troubleshooting power problems

Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to

AC power:

The computer does not turn on.

The display does not turn on.

The power lights are off.

To test the AC adapter:

1.

Shut down the computer.

2.

Remove the battery from the computer.

3.

Connect the AC adapter to the computer, and then plug it into an AC outlet.

4.

Turn on the computer.

If the power lights turn on, the AC adapter is working properly.

If the power lights remain off, check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to make sure the connections are secure.

If the connections are secure and the power lights remain off, the AC adapter is not functioning and should be replaced.

Contact customer support for information on obtaining a replacement AC power adapter.

Running on external AC power 51

HP CoolSense (select models only)

HP CoolSense automatically detects when the computer is not in a stationary position and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort.

When HP CoolSense is off, the position of the computer is not detected and the performance and fan options remain at the factory setting. As a result, the surface temperature of the computer may be higher than it would be with HP CoolSense on.

To turn CoolSense off or on, follow these steps:

From the Start screen, type cool, select Settings, and then select HP CoolSense.

Refreshing your software content with Intel Smart

Connect Technology (select models only)

When the computer is in the Sleep state, Intel® Smart Connect Technology periodically causes the computer to exit Sleep. Smart Connect then updates the content for certain open applications and reinitiates Sleep. As a result, your work is immediately available to you as soon as you exit Sleep.

You do not have to wait while updates are downloaded.

To enable this feature or manually adjust the settings, from the Start screen, type smart, and then select then select Intel® Smart Connect Technology.

52 Chapter 6 Managing power

Shutting down (turning off) the computer

CAUTION:

Unsaved information is lost when the computer shuts down. Be sure to save your work before shutting down the computer.

The Shut down command closes all open programs, including the operating system, and then turns off the display and computer.

Shut down the computer under any of the following conditions:

When you need to replace the battery or access components inside the computer

When you are connecting an external hardware device that does not connect to a USB or video port

When the computer will be unused and disconnected from external power for an extended period

Although you can turn off the computer with the power button, the recommended procedure is to use the Windows Shut down command:

NOTE:

If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or

Hibernation before shutdown is possible by briefly pressing the power button.

1.

Save your work and close all open programs.

2.

From the Start screen, point to the upper-right or lower-right corner of the screen.

3.

When the charms list opens, click Settings, click the Power icon, and then click Shut down.

If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided:

Press ctrl + alt + delete , click the Power icon, and then select Shut Down.

Press and hold the power button for at least 5 seconds.

Disconnect the computer from external power.

On models with a user-replaceable battery, remove the battery.

Shutting down (turning off) the computer 53

7 Managing and sharing information

Drives are digital storage devices that help you store, manage, share, and access information. Your computer has an internal hard drive or a solid state drive that stores your computer's software, operating system, and also provides storage for all of your personal files. Some computers have a built-in optical drive that allows you to read or write to a CD, DVD, or (on select models) Blu-ray Disc

(BD).

For added capacity or functionality, connect an external drive (purchased separately), such as an optical drive or hard drive, or insert a digital storage card directly from your phone or camera. A USB flash drive, connected to the Universal Serial Bus (USB) port on your computer, also allows quick data transfer. Some devices use the computer's power to run; others have their own power source.

Some devices come with software that must be installed.

NOTE:

For information about connecting external wireless devices, see

Connecting to a network on page 18 .

NOTE:

For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions.

54 Chapter 7 Managing and sharing information

Using a USB device

Most computers have more than one USB port, because this versatile interface allows you to connect to numerous kinds of external devices to your computer, such as a USB keyboard, mouse, external drive, printer, scanner, or USB hub.

Your computer has more than one type of USB port. See Getting to know your computer on page 4

for the types of USB ports you have on this computer. Be sure to purchase devices that are compatible with your computer.

Type

USB 2.0

USB 3.0

Description

Transfers data at 60 MB/s.

Transfers data at 640 MB/s. USB 3.0 ports, also known as

SuperSpeed ports, are also compatible with USB 1.0 and 2.0

devices.

Connecting a USB device

CAUTION:

To reduce the risk of damage to a USB connector, use minimal force to connect the device.

Connect the USB cable for the device to the USB port.

NOTE:

The USB port on your computer may look slightly different from the illustration in this section.

A sound indicates that the device has been detected.

NOTE:

The first time you connect a USB device, a message displays on the Desktop and an icon appears in the notification area, letting you know that the device is recognized by the computer.

Using a USB device 55

Removing a USB device

CAUTION:

To reduce the risk of damage to a USB connector, do not pull on the cable to remove the USB device.

CAUTION:

To reduce the risk of loss of information or an unresponsive system, use the following procedure to safely remove the USB device.

1.

Save your information and close all programs associated with the device.

2.

From the Desktop, click the hardware icon in the notification area, at the far right of the taskbar.

A message, Safely Remove Hardware and Eject Media displays. Follow the on-screen instructions.

Connecting a powered USB device

CAUTION:

To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device is turned off and its AC power cord is unplugged.

1.

Connect the device to the computer.

2.

Plug the device power cord into a grounded AC outlet.

3.

Turn on the device.

To disconnect an unpowered external device, stop the device, and then disconnect it from the computer. To disconnect a powered external device, turn off the device, disconnect it from the computer, and then unplug the AC power cord.

56 Chapter 7 Managing and sharing information

Inserting and removing a digital storage card

To insert a digital storage card:

CAUTION:

To reduce the risk of damage to the digital card connectors, use minimal force to insert a digital card.

1.

Hold the card label-side up, with the connectors facing the computer.

2.

Insert the card into the digital storage slot, and then press in on the card until it is firmly seated.

A sound indicates that the device has been detected.

To remove a digital storage card:

CAUTION:

To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the digital card.

1.

Save your information and close all programs associated with the digital card.

2.

From the Desktop, click the remove hardware icon in the notification area, at the far right of the taskbar. Then, follow the on-screen instructions.

3.

Press in on the card (1), and then remove it from the slot (2).

NOTE:

If the card is not ejected, pull the card out of the slot.

Inserting and removing a digital storage card 57

Using optical drives

An optical disc drive uses laser light to read or store large amounts of information. Some drives can only read information, but others can also write (burn) information onto a blank disc.

Use these tips for best performance of your optical drive:

When the battery is the only source of power, be sure the battery is sufficiently charged before writing to media.

Do not type on the keyboard or move the computer while an optical drive is writing to a disc. The write process is sensitive to vibration.

Make sure you have installed the latest software updates for the drive.

If the disc you are using is not clean, wipe it with a dry, lint-free, soft cloth.

Your computer may include an optical drive that supports one or more of the following disc technologies:

CD—A compact disc stores data that is read by a laser from the optical disc drive. The following

CD formats are available:

CD-Recordable (CD-R), which allows the computer to read information and to record information one time on the CD. Once the information is recorded on the CD-R disc, it cannot be changed or erased; it is permanent.

CD-Re-Writable (CD-RW), which allows you to read information and record information many times to the CD. Information on the CD can be erased.

DVD—A digital video disc is a high-capacity optical disc. It can store more information than a

CD. A double-sided DVD can store up to 17 GB. The following DVD formats are available:

DVD-Recordable (DVD-R or DVD+R), which allow the computer to read information and to record information one time on the DVD. After the information is recorded on the disc, it cannot be changed or erased; it is permanent. The DVDs can be used in DVD±R drives.

DVD-Re-Writable (DVD-RW or DVD+RW), which allow to read information and record information many times to the disc. Information on the disc can be erased. The DVDs can be used in DVD±R drives.

BD—a Blu-ray Disc holds more information than the other optical discs and they can be used to record, rewrite, and play back high-definition (HD) video.

Note the following when using BDs:

CyberLink PowerDVD is installed on the computer to play BD movies.

Attempting to play a BD movie simultaneously on both the internal and an external display may cause an error, so choose only one.

For copy protection purposes, Advanced Access Content System (AACS) keys are integrated into the computer. AACS keys require occasional renewal to support playback of new BD movie releases. The CyberLink PowerDVD program will request an update to continue playback when

58 Chapter 7 Managing and sharing information

such a BD movie release is inserted in the drive. Follow the on-screen instructions to install the update.

If lines appear on the display when viewing a BD, they may be caused by interference from the wireless network. To resolve the issue, close any open applications and turn off your wireless feature.

Inserting an optical disc

1.

Turn on the computer.

2.

Press the release button (1) on the drive bezel to release the disc tray.

3.

Pull out the tray (2).

4.

Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up over the tray spindle.

NOTE:

If the tray is not fully accessible, tilt the disc carefully to position it over the spindle.

5.

Gently press the disc (3) down onto the tray spindle until the disc snaps into place.

NOTE:

If the tray is not fully accessible, tilt the disc carefully as you remove it.

6.

Close the disc tray.

NOTE:

After you insert a disc, a short pause is normal. If you have not selected a media player, an

AutoPlay dialog box opens. It prompts you to select how you want to use the media content.

Using optical drives 59

Removing an optical disc

1.

Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops.

2.

Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.

NOTE:

If the tray is not fully accessible, tilt the disc carefully as you remove it.

3.

Close the disc tray and place the disc in a protective case.

60 Chapter 7 Managing and sharing information

Sharing data and drives and accessing software

When your computer is part of a network, you are not limited to using only the information that is stored in your computer. Network computers can exchange software and data with each other.

NOTE:

When a disc like a DVD movie or game is copy-protected, it cannot be shared.

To share folders or libraries on the same network:

1.

On the Desktop, open File Explorer.

2.

Click the Share tab on the Libraries window, and then click Specific people.

3.

Type a name in the File Sharing box, and then click Add.

4.

Click Share and then follow the on-screen instructions.

To share information from your Local Disk:

1.

On the Desktop, open File Explorer.

2.

Click Local Disk (C:) on the Libraries window.

3.

Click the Share tab, and then click Advanced sharing.

4.

On the Local Disk (C:) Properties window, select Advanced Sharing.

5.

Check Share this folder.

To share drives on the same network:

1.

On the Desktop, right-click the Wireless icon in the notification area.

2.

Select Open Network and Sharing Center.

3.

Under View your active networks, select an active network.

4.

Select Change advanced sharing settings to set sharing options for privacy, network discovery, file and printer sharing or other network options.

Using optical drives 61

8 Maintaining your computer

It is important to perform regular maintenance to keep your computer in optimal condition. This chapter provides information about improving the performance of your computer by running tools such as Disk Defragmenter and Disk Cleanup and by replacing a hard drive or adding memory. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer.

Improving performance

Everyone wants a fast computer and by performing regular maintenance tasks, using tools such as

Disk Defragmenter and Disk Cleanup, you can drastically improve the performance of your computer.

Also, as your computer gets older, you might consider installing larger drives and adding more memory.

Handling drives

Observe these precautions when handling drives:

Before removing or installing a drive, shut down the computer. If you are unsure whether the computer is off or in the Sleep state, turn the computer on, and then shut it down through the operating system.

Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive.

Do not touch the connector pins on a removable drive or on the computer.

Do not use excessive force when inserting a drive into a drive bay.

When the battery is the only source of power, be sure that the battery is sufficiently charged before writing to media.

If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective packaging and label the package “FRAGILE.”

Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives.

Remove media from a drive before removing the drive from the drive bay, or traveling with, shipping, or storing a drive.

62 Chapter 8 Maintaining your computer

Do not type on the keyboard or move the computer while an optical drive is writing to a disc. The write process is sensitive to vibration.

Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive.

Replacing a hard drive

CAUTION:

Drives are fragile computer components that must be handled with care. Do not drop a drive, place items on it, or expose it to liquids, or temperature or humidity extremes. See

Handling drives on page 62

for specific precautions when handling drives.

CAUTION:

To prevent information loss or an unresponsive system:

Before removing or installing a drive, shut down the computer. If you are unsure whether the computer is off or in the Sleep state, turn the computer on, and then shut it down through the operating system.

1.

Save your work and shut down the computer.

2.

Disconnect all external devices connected to the computer.

3.

Unplug the power cord from the AC outlet.

4.

Turn the computer upside down on a flat surface.

5.

Remove the battery from the computer.

NOTE:

For more information, go to

Removing a user-replaceable battery on page 47 .

Remove the hard drive:

NOTE:

For computers with two hard drives, the removal procedure is the same but the hard drive cable for one hard drive will be longer than the cable for the other hard drive.

1.

Loosen the service door screw (1).

2.

Slide the door out of the slot (2), and then lift up and remove the door (3).

3.

Disconnect the hard drive cable (1) from the system board.

4.

Remove the 2 screws (2) from the hard drive.

Improving performance 63

5.

Slide the hard drive tab (3) to the left, and then lift the hard drive out of the hard drive bay.

NOTE:

After removing the hard drive from the computer, you must remove the hard drive bracket to access the hard drive itself.

6.

Remove the 4 screws (1) from the hard drive bracket.

7.

Remove the hard drive bracket (2) from the hard drive.

8.

Disconnect the hard drive cable (3) from the hard drive.

To install a hard drive, reverse this procedure.

NOTE:

When installing the second hard drive, carefully insert the hard drive cable under the cable clips before connecting the hard drive cable.

64 Chapter 8 Maintaining your computer

Using HP 3D DriveGuard

HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions:

You drop the computer.

You move the computer with the display closed while the computer is running on battery power.

A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation.

NOTE:

Hard drives in the primary hard drive bay or in the secondary hard drive bay are protected by HP 3D DriveGuard. Hard drives connected to USB ports are not covered by HP 3D DriveGuard.

For more information, see the HP 3D DriveGuard software Help.

Using Disk Defragmenter

As you use your computer over time, the files on the hard drive become fragmented. A fragmented drive means data on your drive is not contiguous (sequential) and, because of this, the hard drive works harder to locate files, thus slowing down the computer. Disk Defragmenter consolidates (or physically reorganizes) the fragmented files and folders on the hard drive so that the system can run more efficiently.

NOTE:

It is not necessary to run Disk Defragmenter on solid-state drives.

After you start Disk Defragmenter, it works without supervision. However, depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete.

HP recommends defragmenting your hard drive at least once a month. You may set Disk

Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time.

To run Disk Defragmenter:

1.

Connect the computer to AC power.

2.

From the Start screen, type disk, select Settings, and then select Defragment and optimize

your drives.

3.

Follow the on-screen instructions.

For additional information, access the Disk Defragmenter software Help.

Using Disk Cleanup

Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently.

To run Disk Cleanup:

1.

From the Start screen, type disk, select Settings, and then select Free up disk space by

deleting unnecessary files.

2.

Follow the on-screen instructions.

Improving performance 65

Adding or replacing memory modules

Adding memory can help improve your computer's performance. Your computer is like your physical work area. The hard drive is the filing cabinet where you store your work and the memory is the desk where you work. When your memory isn’t big enough to hold all your work easily, like a desk overflowing with work, your productivity slows down. A great solution to improve performance is to expand the amount of memory you have in your computer.

The computer has two memory module slots. The memory module slots are located on the bottom of the computer under the hard drive cover. The memory capacity of the computer can be upgraded by adding a memory module or replacing the existing memory module in one of the memory module slots.

WARNING!

To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module.

CAUTION:

Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you are discharged of static electricity by touching a grounded metal object.

NOTE:

To use a dual-channel configuration with a second memory module, be sure that both memory modules are identical.

To add or replace a memory module:

CAUTION:

To prevent information loss or an unresponsive system:

Shut down the computer before adding or replacing memory modules. Do not remove a memory module while the computer is on or in the Sleep state.

If you are not sure whether the computer is off, turn the computer on by pressing the power button.

Then shut down the computer through the operating system.

1.

Save your work and shut down the computer.

2.

Disconnect all external devices connected to the computer.

3.

Unplug the power cord from the AC outlet.

4.

Turn the computer upside down on a flat surface.

5.

Remove the battery from the computer.

6.

Remove the service door from the computer.

7.

If you are replacing a memory module, remove the existing memory module:

a.

Pull away the retention clips (1) on each side of the memory module.

The memory module tilts up.

66 Chapter 8 Maintaining your computer

b.

Grasp the edge of the memory module (2), and then gently pull the module out of the memory module slot.

CAUTION:

To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module.

To protect a memory module after removal, place it in an electrostatic-safe container.

8.

Insert a new memory module:

CAUTION:

To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module.

a.

Align the notched edge (1) of the memory module with the tab in the memory module slot.

b.

With the memory module at a 45-degree angle from the surface of the memory module compartment, press the module into the memory module slot (2) until it is seated.

c.

Gently press the memory module (3) down, applying pressure to both the left and right edges of the module, until the retention clips snap into place.

CAUTION:

To prevent damage to the memory module, be sure that you do not bend the module.

Improving performance 67

9.

Replace the service door.

10.

Replace the battery.

11.

Turn the computer right-side up, and then reconnect external power and external devices.

12.

Turn on the computer.

68 Chapter 8 Maintaining your computer

Updating programs and drivers

HP recommends that you update your programs and drivers on a regular basis to the latest versions.

Updates can resolve issues and bring new features and options to your computer. Technology is always changing, and updating programs and drivers allows your computer to run the latest technology available. For example, older graphics components might not work well with the most recent gaming software. Without the latest driver, you would not be getting the most out of your equipment.

Download the latest versions of HP programs and drivers and also register to receive automatic update notifications when new versions become available. For U.S. support, go to http://www.hp.com/ go/contactHP . For worldwide support, go to http://welcome.hp.com/country/ us/en/ wwcontact_us.html

.

Cleaning your computer

Cleaning your computer and external devices helps keep them in good working condition. If you don't clean your computer, dust and dirt particles can build up.

CAUTION:

Avoid using the following cleaning products to clean your computer:

Strong solvents, such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons, which can permanently damage the surface of the computer.

Cleaning the display, sides, and cover

Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Allow the display to dry before closing the computer cover.

Use a pre-moistened germicidal wipe to clean the sides and cover. Fibrous materials, such as paper towels, can scratch the computer.

NOTE:

When cleaning the cover of the computer, use a circular motion to aid in removing dirt and debris.

Cleaning the TouchPad and keyboard

CAUTION:

Never allow liquids to drip between the keys on the keyboard, even when you are cleaning the computer. This can permanently damage internal components.

To clean and disinfect the TouchPad and keyboard, use a soft microfiber cloth or a static-free cloth without oil (such as a chamois cloth) moistened with an alcohol-free glass cleaner or use an acceptable germicidal disposable wipe.

To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a can of compressed air with a straw extension.

WARNING!

To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface.

Updating programs and drivers 69

Traveling with or shipping your computer

If you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment safe.

Prepare the computer for traveling or shipping:

Back up your information to an external drive.

Remove all discs and all external media cards, such as digital storage cards, from the computer.

Turn off, and then disconnect all external devices.

Remove any media from the drive before removing the drive from a drive bay.

CAUTION:

Perform this action before shipping, storing, or traveling with a drive. This will help reduce the risk of damage to the computer, damage to a drive, or loss of information.

Shut down the computer.

Take along a backup of your information. Keep the backup separate from the computer.

When traveling by air, carry the computer as hand luggage; do not check it in with the rest of your luggage.

CAUTION:

Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives.

If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when you are allowed to use your computer. In-flight computer use is at the discretion of the airline.

If the computer will be unused and disconnected from external power for more than 2 weeks, remove the battery and store it separately.

If you are shipping the computer or a drive, use suitable protective packaging and label the package “FRAGILE.”

If the computer has a wireless device installed, the use of these devices may be restricted in some environments. Such restrictions may apply onboard aircraft, in hospitals, near explosives, and in hazardous locations. If you are uncertain of the policy that applies to the use of a particular device, ask for authorization to use your computer before you turn it on.

If you are traveling internationally, follow these suggestions:

Check the computer-related customs regulations for each country or region on your itinerary.

Check the power cord and adapter requirements for each location in which you plan to use the computer. Voltage, frequency, and plug configurations vary.

WARNING!

To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to power the computer with a voltage converter kit sold for appliances.

70 Chapter 8 Maintaining your computer

9 Securing your computer and information

Computer security is essential for protecting the confidentiality, integrity, and availability of your information. Standard security solutions provided by the Windows operating system, HP apps, the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of risks, such as viruses, worms, and other types of malicious code.

IMPORTANT:

Some security features listed in this chapter may not be available on your computer.

Computer risk

Unauthorized use of the computer

Computer viruses

Unauthorized access to data

Unauthorized access to Setup Utility (BIOS) settings and other system identification information

Ongoing or future threats to the computer

Unauthorized access to a Windows user account

Unauthorized removal of the computer

Security feature

Power-on password

Fingerprint reader

Antivirus software

Firewall software

Administrator password

Software updates

User password

Security cable lock

71

Using passwords

A password is a group of characters that you choose to secure your computer information and to protect online transactions. Several types of passwords can be set. For example, when you set up your computer for the first time, you were asked to create a user password to secure your computer.

Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer.

You may find it helpful to use the same password for a Setup Utility (BIOS) feature and for a Windows security feature.

Use the following tips for creating and saving passwords:

To reduce the risk of being locked out of the computer, record each password and store it in a secure place away from the computer. Do not store passwords in a file on the computer.

When creating passwords, follow requirements set by the program.

Change your passwords at least every three months.

An ideal password is long and has letters, punctuation, symbols, and numbers.

Before you send your computer for service, back up your files, delete confidential files, and then remove all password settings.

For additional information about Windows passwords, such as screen-saver passwords, from the

Start screen, type h, and then select Help and Support.

Setting Windows passwords

Password

User password

Administrator password

Function

Protects access to a Windows user account. You may also set up your computer to require the user password to exit

Sleep. See

Setting password protection on wakeup on page 45 for more information.

Protects administrator-level access to computer contents.

NOTE:

This password cannot be used to access Setup

Utility (BIOS) contents.

72 Chapter 9 Securing your computer and information

Setting Setup Utility (BIOS) passwords

Password

Administrator password

Power-on password

Function

Must be entered each time you access Setup Utility

(BIOS).

If you forget your administrator password, you cannot access Setup Utility (BIOS).

NOTE:

The administrator password can be used in place of the power-on password.

NOTE:

Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed, or deleted.

NOTE:

If you enter the power-on password at the first password check, you must enter the administrator password to access Setup Utility (BIOS).

Must be entered each time you turn on or restart the computer.

If you forget your power-on password, you cannot turn on or restart the computer.

NOTE:

The administrator password can be used in place of the power-on password.

NOTE:

A power-on password is not displayed as it is set, entered, changed, or deleted.

To set, change, or delete an administrator or power-on password in Setup Utility (BIOS):

1.

To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc , and then press f10 .

2.

Use the arrow keys and follow the on-screen instructions. When the Startup Menu is displayed, press f10 .

3.

Use the arrow keys to select Security, and then follow the on-screen instructions.

Your changes take effect when the computer restarts.

Using the fingerprint reader

Integrated fingerprint readers are available on select computer models. In order to use the fingerprint reader, you must set up a user account and password on the computer and then register one or more fingerprints using HP SimplePass software.

For the location of the fingerprint reader on your computer, see

Getting to know your computer on page 4

.

Using the fingerprint reader 73

Using HP SimplePass (select models only)

HP SimplePass provides an easy-to-use interface to help secure your computer and simplify the way you log on to your computer and password-protected websites. Use a registered fingerprint to:

Log on to Windows.

Access websites and other programs that require a logon.

Set up a single sign-on service that allows you to use a registered fingerprint to create credentials for any application that requires a user name and password.

Set up protected accounts on the computer for multiple users.

For more information, see the HP SimplePass software Help.

Registering fingerprints

To register one or more fingerprints with HP SimplePass:

1.

Swipe a finger on the fingerprint sensor to launch HP SimplePass.

– or –

From the Start screen, type simple, and then select HP SimplePass.

2.

When the HP SimplePass welcome screen displays, click Get Started It's Easy.

3.

HP SimplePass prompts you to swipe your right index finger over the sensor.

4.

Swipe your finger 3 times to finish the registration.

A green circle is displayed on the finger if it is registered successfully.

5.

Select one of the following options:

Set up Windows logon—Allows you to set up a Windows password.

Settings—Allows you to disable or enable personal settings.

Setting up Windows logon

1.

Double-click the HP SimplePass desktop icon.

2.

Click the Settings icon, and then select Set up Windows logon.

3.

Enter your Windows password, and then click Apply.

Using your registered fingerprint to log on to Windows

To log on to Windows using your fingerprint:

1.

After you register your fingerprints, restart Windows.

2.

Swipe any of your registered fingerprints to log on to Windows.

74 Chapter 9 Securing your computer and information

Using Internet security software

When you use your computer to access email, a network, or the Internet, you potentially expose your computer to computer viruses, spyware, and other online threats. To help protect your computer,

Internet security software that includes antivirus and firewall features may be preinstalled on your computer as a trial offer. To provide ongoing protection against newly discovered viruses and other security risks, security software must be kept up to date. It is strongly recommended that you upgrade the security software trial offer or purchase the software of your choice in order to fully protect your computer.

Using antivirus software

Computer viruses can disable programs, utilities, or the operating system, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused.

For more information about computer viruses, from the Start screen, type h, and then select Help

and Support.

Using firewall software

Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be software you install on your computer and/or network, or it can be a combination of both hardware and software.

There are two types of firewalls to consider:

Host-based firewalls—Software that protects only the computer it is installed on.

Network-based firewalls—Installed between your DSL or cable modem and your home network to protect all the computers on the network.

When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria. Any data that does not meet those criteria is blocked.

Using Internet security software 75

Installing software updates

HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance. For more information, see

Updating programs and drivers on page 69 .

Installing Windows updates

Updates to the operating system and other software may have become available after the computer left the factory. Microsoft sends out alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert.

To be sure that all available updates are installed on the computer, observe these guidelines:

Run Windows Update as soon as possible after you set up your computer. From the Start screen, type u, select Settings, and then select Windows Update.

Run Windows Update monthly thereafter.

Obtain updates to Windows and other Microsoft programs, as they are released, from the

Microsoft website and through the updates link in Help and Support.

Installing HP and third-party software updates

HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to the HP website. For U.S. support, go to http://www.hp.com/go/contactHP . For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html

. At this location, you can also register to receive automatic update notifications when they become available.

If you have installed third-party software after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software.

76 Chapter 9 Securing your computer and information

Securing your wireless network

When you set up your wireless network, always enable security features. For more information, see

Protecting your WLAN on page 21 .

Backing up your software apps and information

Regularly back up your software apps and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure. For more information, see

Backing up, restoring, and recovering on page 81

.

Using an optional security cable lock

A security cable lock, which is purchased separately, is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection.

The security cable slot on your computer may look slightly different from the illustration in this section.

For the location of the security cable slot on your computer, see Getting to know your computer on page 4

.

1.

Loop the security cable lock around a secured object.

2.

Insert the key (1) into the security cable lock (2).

3.

Insert the security cable lock into the security cable slot on the computer (3), and then lock the security cable lock with the key.

4.

Remove the key and keep it in a safe place.

Securing your wireless network 77

10 Using Setup Utility (BIOS) and System

Diagnostics

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup

Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

Starting Setup Utility (BIOS)

To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc , and then press f10 .

Information about how to navigate in Setup Utility (BIOS) is located at the bottom of the screen.

NOTE:

Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the computer from operating properly.

Updating the BIOS

Updated versions of the BIOS may be available on the HP website.

Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn + esc (if you are already in Windows) or by using Setup Utility (BIOS).

1.

Start Setup Utility (BIOS).

2.

Use the arrow keys to select Main.

3.

To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, select Exit Discarding Changes, and then press enter .

78 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics

Downloading a BIOS update

CAUTION:

To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the

AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1.

From the Start screen, select the HP Support Assistant app.

2.

Select Updates and tune-ups, and then select Check for HP updates now.

3.

Follow the on-screen instructions.

4.

At the download area, follow these steps:

a.

Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b.

Follow the on-screen instructions to download your selection to the hard drive.

If the update is more recent than your BIOS, make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.

NOTE:

If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:

1.

From the Start screen, type e, and then select File Explorer.

2.

Click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3.

Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.

4.

Double-click the file that has an .exe extension (for example, filename.exe).

The BIOS installation begins.

5.

Complete the installation by following the on-screen instructions.

NOTE:

After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.

Updating the BIOS 79

Using System Diagnostics

System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly.

To start System Diagnostics:

1.

Turn on or restart the computer, quickly press esc , and then press f2 .

2.

Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE:

If you need to stop a diagnostic test while it is running, press esc .

80 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics

11 Backing up, restoring, and recovering

Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps.

This chapter provides information about the following processes:

Creating recovery media and backups

Restoring and recovering your system

NOTE:

This guide describes an overview of backing up, restoring and recovering options. For more details about the tools provided, see Help and Support. From the Start screen, type h, and then select

Help and Support.

81

Creating recovery media and backups

Recovery after a system failure is only as good as your most recent backup.

1.

After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.

HP Recovery media you create will provide the following recovery options:

System Recovery—Reinstalls the original operating system and the programs that were installed at the factory.

Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers and software, but not other software applications.

Factory Reset—Restores the computer to the state its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory.

See

Creating HP Recovery media on page 83 .

2.

As you add hardware and software programs, create system restore points. A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time. A system restore point contains information that Windows uses, such as registry settings. Windows creates a system restore point for you automatically during a Windows update and during other system maintenance (such as a software update, security scanning, or system diagnostics). You can also manually create a system restore point at any time. For more information and steps for creating specific system restore points, see Windows Help and

Support. From the Start screen, type h, and then select Help and Support.

3.

As you add photos, video, music, and other personal files, create a backup of your personal information. Windows File History can be set to regularly and automatically back up files from libraries, desktop, contacts, and favorites. If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin, or if files become corrupted, you can restore the files that you backed up using File History. Restoring files is also useful if you ever choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery

Manager.

NOTE:

File History is not enabled by default, so you must turn it on.

For more information and steps for enabling Windows File History, see Windows Help and

Support. From the Start screen, type h, and then select Help and Support.

82 Chapter 11 Backing up, restoring, and recovering

Creating HP Recovery media

HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory, and then configures the settings for the programs. HP

Recovery media can also be used to customize the system or aid in the replacement of a hard drive.

Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and keep them in a safe place.

HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required.

To create recovery discs, your computer must have an optical drive with DVD writer capability, and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, DVD+R DL discs. Do not use rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable

Blu-ray) discs; they are not compatible with HP Recovery Manager software. Or instead you can use a high-quality blank USB flash drive.

If your computer does not include an integrated optical drive with DVD writer capability, but you would like to create DVD recovery media, you can use an external optical drive (purchased separately) to create recovery discs, or you can obtain recovery discs for your computer from the

HP website. For U.S. support, go to http://www.hp.com/go/contactHP . For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html

. If you use an external optical drive, it must be connected directly to a USB port on the computer; the drive cannot be connected to a

USB port on an external device, such as a USB hub.

Be sure that the computer is connected to AC power before you begin creating the recovery media.

The creation process can take up to an hour or more. Do not interrupt the creation process.

If necessary, you can exit the program before you have finished creating all of the recovery

DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP

Recovery Manager, you will be prompted to continue, and the remaining discs will be burned.

To create HP Recovery media:

1.

From the Start screen, type recovery, and then select HP Recovery Manager.

2.

Select Recovery Media Creation, and follow the on-screen instructions to continue.

If you ever need to recover the system, see

Recovering using HP Recovery Manager on page 86 .

Creating recovery media and backups 83

Restore and recovery

There are several options for recovering your system. Choose the method that best matches your situation and level of expertise:

If you need to restore your personal files and data, you can use Windows File History to restore your information from the backups you created. For more information and steps for using File

History, see Windows Help and Support. From the Start screen, type h, and then select Help

and Support.

If you need to correct a problem with a preinstalled application or driver, use the Drivers and

Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver.

From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers

and Applications Reinstall, and follow the on-screen instructions.

If you want to restore the system to a previous state without losing any personal information,

Windows System Restore is an option. System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation. Windows creates system restore points automatically during a Windows update and other system maintenance events. Even if you did not manually create a restore point, you can choose to restore to a previous point, automatically created. For more information and steps for using Windows System Restore, see Windows Help and Support. From the Start screen, type h, and then select Help and Support.

If you want a quick and easy way to recover the system without losing your personal information, settings, or apps that came preinstalled on your computer or were purchased from the Windows

Store, consider using Windows Refresh. This option does not require backing up data to another drive. See

Using Windows Refresh for quick and easy recovery on page 85

.

If you want to reset your computer to its original state, Windows provides an easy way to remove all personal data, apps, and settings, and reinstall Windows.

For more information, see Remove everything and reinstall Windows on page 85 .

If you want to reset your computer using a minimized image, you can choose the HP Minimized

Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications.

Other applications included in the image continue to be available for installation through the

Drivers and Applications Reinstall option in HP Recovery Manager.

For more information, see Recovering using HP Recovery Manager on page 86

.

If you want to recover the computer's original factory partitioning and content, you can choose the System Recovery option from the HP Recovery media. For more information, see

Recovering using HP Recovery Manager on page 86 .

If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information, see

Recovering using HP Recovery Manager on page 86 .

If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option.

For more information, see Removing the HP Recovery partition on page 88 .

84 Chapter 11 Backing up, restoring, and recovering

Using Windows Refresh for quick and easy recovery

When your computer is not working properly and you need to regain system stability, the Windows

Refresh option allows you to start fresh and keep what is important to you.

IMPORTANT:

Refresh removes any traditional applications that were not originally installed on the system at the factory.

NOTE:

During Refresh, a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall. See Help and Support for instructions on reinstalling traditional applications. From the Start screen, type h, and then select Help and Support.

NOTE:

You may be prompted for your permission or password when using Refresh. See Windows

Help and Support for more information. From the Start screen, type h, and then select Help and

Support.

To start Refresh:

1.

On the Start screen, point to the far-right upper or lower corner of the screen to display the charms.

2.

Click Settings.

3.

Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen.

4.

Under Refresh your PC without affecting your files, select Get started, and follow the onscreen instructions.

Remove everything and reinstall Windows

Sometimes you want to perform detailed reformatting of your computer, or you want to remove personal information before you give away or recycle your computer. The process described in this section provides a speedy, simple way to return the computer to its original state. This option removes all personal data, apps, and settings from your computer, and reinstalls Windows.

IMPORTANT:

This option does not provide backups of your information. Before using this option, back up any personal information you wish to retain.

You can initiate this option by using the f11 key or from the Start screen.

To use the f11 key:

1.

Press f11 while the computer boots.

– or –

Press and hold f11 as you press the power button.

2.

Select Troubleshoot from the boot options menu.

3.

Select Reset your PC, and follow the on-screen instructions.

To use the Start screen:

1.

On the Start screen, point to the far-right upper or lower corner of the screen to display the charms.

2.

Click Settings.

Restore and recovery 85

3.

Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen.

4.

Under Remove everything and reinstall Windows, select Get started, and follow the onscreen instructions.

Recovering using HP Recovery Manager

HP Recovery Manager software allows you to recover the computer to its original factory state. Using the HP Recovery media you created, you can choose from one of the following recovery options:

System Recovery—Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory.

Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers and software, but not other software applications.

Factory Reset—Restores the computer to the state its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory.

The HP Recovery partition (select models only) allows Minimized Image Recovery.

What you need to know

HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer.

Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues.

HP Recovery media must be used if the computer hard drive fails.

To use the Factory Reset or System Recovery options, you must use HP Recovery media.

If the HP Recovery media do not work, you can obtain recovery media for your system from the

HP website. For U.S. support, go to http://www.hp.com/go/contactHP . For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html

.

IMPORTANT:

HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data you wish to retain.

86 Chapter 11 Backing up, restoring, and recovering

Using the HP Recovery partition to recover a minimized image (select models only)

The HP Recovery partition (select models only) allows you to perform a minimized image recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can only be used if the hard drive is still working.

To start HP Recovery Manager from the HP Recovery partition:

1.

Press f11 while the computer boots.

– or –

Press and hold f11 as you press the power button.

2.

Select Troubleshoot from the boot options menu.

3.

Select HP Recovery Manager, and follow the on-screen instructions.

Using HP Recovery media to recover

You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

1.

If possible, back up all personal files.

2.

Insert the first HP Recovery disc you created into the optical drive on your computer or into an optional external optical drive, and then restart the computer.

– or –

Insert the HP Recovery USB flash drive you created into a USB port on your computer, and then restart the computer.

NOTE:

If the computer does not automatically restart in HP Recovery Manager, change the

computer boot order. See Changing the computer boot order on page 87

.

3.

Follow the on-screen instructions.

Changing the computer boot order

If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection for an optical drive or a USB flash drive.

To change the boot order:

1.

Insert the HP Recovery media you created.

2.

Restart the computer.

3.

Press and hold esc while the computer is restarting, and then press f9 for boot options.

4.

Select the optical drive or USB flash drive you want to boot from.

5.

Follow the on-screen instructions.

Restore and recovery 87

Removing the HP Recovery partition

HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space.

IMPORTANT:

Removing the HP Recovery partition means you can no longer use Windows

Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery

Manager option for minimized image recovery. Create HP Recovery media before removing the

Recovery partition to ensure you have recovery options; see

Creating HP Recovery media on page 83 .

Follow these steps to remove the HP Recovery partition:

1.

From the Start screen, type recovery, and then select HP Recovery Manager.

2.

Select Remove Recovery Partition, and follow the on-screen instructions to continue.

88 Chapter 11 Backing up, restoring, and recovering

12 Specifications

Input power

The power information in this section may be helpful if you plan to travel internationally with the computer.

The computer operates on DC power, which can be supplied by an AC or a DC power source. The

AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer.

The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform.

Input power

Operating voltage and current

Rating

18.5 V dc @ 3.5 A – 65 W or 19.5 V @ 3.33 A – 65 W

19 V dc @ 4.74 A – 90 W or 19.5 V @ 4.62 A – 90 W

18.5 V dc @ 6.5 A – 120 W or 19.5 V dc @ 6.15 A – 120 W

DC plug of external HP power supply

NOTE:

This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V rms.

NOTE:

The computer operating voltage and current can be found on the system regulatory label.

Input power 89

Operating environment

Factor

Temperature

Operating

Nonoperating

Relative humidity (noncondensing)

Operating

Nonoperating

Maximum altitude (unpressurized)

Operating

Nonoperating

Metric

5°C to 35°C

-20°C to 85°C

5% to 95%

5% to 95%

-15 m to 3,048 m

-15 m to 15,240 m

U.S.

41°F to 95°F

-4°F to 185°F

5% to 95%

5% to 95%

-50 ft to 10,000 ft

-50 ft to 50,000 ft

90 Chapter 12 Specifications

13 Electrostatic Discharge

Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob.

A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:

If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before removing a cover.

Keep components in their electrostatic-safe containers until you are ready to install them.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

Use nonmagnetic tools.

Before handling components, discharge static electricity by touching an unpainted metal surface of the component.

If you remove a component, place it in an electrostatic-safe container.

If you need more information about static electricity or assistance with component removal or installation, contact support.

91

Index

A

AC adapter 6

AC adapter, testing 51

action keys decrease screen brightness

39

Help and Support 39

identifying 14

increase screen brightness 39

next track or section 40 play, pause, resume 40 previous track or section 40

radiance backlight keyboard

40

switch screen image 39

volume down 40 volume mute 40 volume up 40 wireless 40

airport security devices 62

antivirus software, using 75

audio functions, checking 27

audio-in (microphone) jack 7, 25 audio-out (headphone) jack 7, 25

B

b key, identifying 14

back up

personal files 82

backing up software and

information 77

backups 81

bass settings hot key 41

battery

discharging 48

disposing 49

low battery levels 48

replacing 49 storing 49

battery bay 16, 17

battery information, finding 48

battery power 47

battery release latch 16

battery temperature 49

Beats Audio 14, 26, 41

Beats Audio Control Panel 26

Beats Audio hot key 27

BIOS

determining version 78

downloading an update 79

updating 78

Bluetooth device 18, 22

Bluetooth label 17

boot order changing HP Recovery

Manager 87

buttons

left TouchPad 10

optical drive eject 5

power 12

right TouchPad 10

C

cables

USB 55

caps lock light, identifying 11

caring for your computer 69

checking audio functions 27

cleaning your computer 69

components

bottom 16

display 9

front 4

left side 7

rear 8

right side 5

top 10

computer reset 85

computer, traveling 49

configuring audio for HDMI 31

connecting to a WLAN 21

connector, power 6

corporate WLAN connection 21

critical battery level 48

CyberLink PowerDVD 31

D

deleted files

restoring 84

digital card

inserting 57

Digital Media Slot, identifying 4

Disk Cleanup software 65

Disk Defragmenter software 65

E

electrostatic discharge 91

esc key, identifying 14

external AC power, using 50

external devices 56

external monitor port 7, 28

external monitor port, identifying

25

F

fingerprint reader

using 73

fingerprint reader light 11

Fingerprint reader, identifying 13

fingerprints, registering 74

firewall software 75

fn key, identifying 14, 41

Fun things to do 2

H

hard drive

HP 3D DriveGuard 65

92 Index

hard drive bay, identifying 16

hard drive light 5

HDMI

configuring audio 31

HDMI port, connecting 30

HDMI port, identifying 7, 25

Hibernation

exiting 44

initiated during critical battery

level 48

initiating 44

high-definition devices,

connecting 30, 31

hot keys

bass settings 41 description 41 display system information 41

TouchPad accent light 41 using 41

HP 3D DriveGuard 65

HP and third-party software

updates, installing 76

HP Recovery Manager 86

correcting boot problems 87 starting 87

HP Recovery media

creating 83

recovery 87

HP Recovery partition 87 recovery 87

removing 88

hubs 55

I

input power 89

installing

critical updates 76

optional security cable lock 77

integrated numeric keypad,

identifying 15, 41

integrated webcam light,

identifying 9, 24

Intel Wireless Display 31

internal microphones, identifying

9, 24

Internet connection setup 20

Internet security software, using

75

J

jacks

audio-in (microphone) 7, 25 audio-out (headphone) 7, 25

network 7

RJ-45 (network) 7

K

keyboard backlight action key,

identifying 40

keyboard hot keys, identifying 41

keypad, integrated numeric 15

keys

action 14

b 14, 25

esc 14

fn 14, 25

num lock 15

Windows apps 14

Windows logo 14

L

labels

Bluetooth 17 regulatory 17 serial number 17 service 17 wireless certification 17

WLAN 17

latch, battery release 16

lights

AC adapter 6

caps lock 11 fingerprint reader 11

hard drive 5

mute 11

optical drive 5 power 5, 11

TouchPad 10

webcam 9, 24

wireless 11

low battery level 48

M

maintenance

Disk Cleanup 65

Disk Defragmenter 65

memory module

inserting 67

removing 66 replacing 66

memory module compartment,

identifying 16

memory module service door,

removing 66

minimized image

creating 86

minimized image recovery 87

mouse, external

setting preferences 33

mute light, identifying 11

N

network jack, identifying 7

num lock key, identifying 15, 41

O

operating environment 90

optical disc

inserting 59

removing 60

optical drive eject button,

identifying 5 optical drive light, identifying 5 optical drive, identifying 5, 25

optional external devices, using

56

original system recovery 86

P

passwords

Setup Utility (BIOS) 73

Windows 72

pinching TouchPad gesture 35

ports

external monitor 7, 25, 28

HDMI 7, 25, 30

Intel Wireless Display 31

USB 2.0 5, 25

USB 3.0 5, 7, 25

VGA 28

power

battery 47

power button, identifying 12

power connector, identifying 6

power lights, identifying 5, 11

PowerDVD 31

product name and number,

computer 17

public WLAN connection 21

Index 93

R

recovery 84, 85

discs 83, 87

HP Recovery Manager 86

media 87 starting 87

supported discs 83

system 86

USB flash drive 87

using HP Recovery media 83

recovery media

creating 83

creating using HP Recovery

Manager 83

recovery partition 87

removing 88

recycle

computer 84, 85

refresh 85

computer 84

regulatory information

regulatory label 17 wireless certification labels 17

remove everything and reinstall

Windows 85

reset

computer 84, 85

steps 85

restore

Windows File History 84

RJ-45 (network) jack, identifying

7

rotating TouchPad gesture 36

S

scrolling TouchPad gesture 35

security cable lock, installing 77

security cable slot, identifying 6

security, wireless 21

serial number 17 serial number, computer 17

service labels

locating 17

setting password protection on

wakeup 45

setup of WLAN 20

Setup Utility (BIOS) passwords

73

shipping the computer 70

shutdown 53

Sleep

exiting 44 initiating 44

slots

Digital Media 4

security cable 6

software

CyberLink PowerDVD 31

Disk Cleanup 65

Disk Defragmenter 65

software updates, installing 76

speakers, identifying 9, 25

storing a battery 49

subwoofer, identifying 25

supported discs

recovery 83

system information hot key 41

system recovery 86

system restore point

creating 82

restoring 84

T

temperature 49

testing an AC adapter 51

TouchPad

buttons 10

TouchPad accent light hot key 41

TouchPad gestures

pinching 35

rotating 36

scrolling 35 zooming 35

TouchPad light 10

TouchPad on/off button 10

TouchPad zone, identifying 10

traveling with the computer 17,

49, 70

turning off the computer 53

U

unresponsive system 53

USB 2.0 ports, identifying 5, 25

USB 3.0 port, identifying 5, 7, 25

USB cable, connecting 55

USB devices

connecting 55 description 55

removing 56

USB hubs 55

using external AC power 50

using passwords 72

V

vents, identifying 7, 8, 16

VGA port, connecting 28 video 28

W

webcam 26

webcam light, identifying 9 webcam, identifying 9

Windows

backup 82

File History 82, 84

Refresh 84, 85 reinstall 84, 85

remove everything and reinstall

option 85 reset 85

restoring files 84 system restore point 82, 84

Windows apps key, identifying 14

Windows logo key, identifying 14

Windows passwords 72

Windows updates, installing 76

wireless button 18

wireless certification label 17

wireless controls

button 18 operating system 18 wireless light 11, 18

wireless module compartment,

identifying 16

wireless network (WLAN)

connecting 21

corporate WLAN connection

21

equipment needed 20

functional range 21 public WLAN connection 21 security 21

using 19

wireless network, securing 77

WLAN antennas, identifying 9

WLAN device 17, 19

WLAN label 17

WWAN device 18

Z

zooming TouchPad gesture 35

94 Index

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