D3200 & D3300 Series Security DVR Instruction Manual

D3200 & D3300 Series Security DVR Instruction Manual
formerly
D3200/D3300 Series
Digital Video Surveillance Recorder
4/8/16/32 960H Real-time View & Record CMS Mobile Apps HDMI
Instruction Manual
English Version 2.0
www.digimerge.com
www.flir.com/security
Copyright © 2013 Digimerge Technologies Inc., a FLIR Company
Thank you for purchasing this product. FLIR/Digimerge is committed to providing our
customers with a high quality, reliable security solution.
This manual refers to the following models:
• D3200 Series
• D3300 Series

For the latest online manual, downloads and product updates, and to learn about our
complete line of accessory products, please visit our website at:
www.digimerge.com
www.flir.com/security
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT
REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the products' enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying
the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT
EXPOSE THIS UNIT TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE
OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT.
Important Safeguards
In addition to the careful attention devoted to quality standards in the manufacture process of your
product, safety is a major factor in the design of every instrument. However, safety is your
responsibility too. This sheet lists important information that will help to ensure your enjoyment
and proper use of the product and accessory equipment. Please read them carefully before
operating and using your product.
General Precautions
1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a
water-dampened cloth for cleaning.
3. Do not use this product in humid or wet places.
4. Keep enough space around the product for ventilation. Slots and openings in the storage
cabinet should not be blocked.
5. It is highly recommended to connect the product to a surge protector to protect from damage
caused by electrical surges. It is also recommended to connect the product to an
uninterruptible power supply (UPS), which has an internal battery that will keep the product
running in the event of a power outage.
Installation
1. Read and Follow Instructions - All the safety and
operating instructions should be read before the product
is operated. Follow all operating instructions.
2. Retain Instructions - The safety and operating
instructions should be retained for future reference.
3. Heed Warnings - Comply with all warnings on the
product and in the operating instructions.
4. Polarization - Do not defeat the safety
purpose of the polarized or
grounding-type plug.
A polarized plug has two blades with
one wider than the other.
A grounding type plug has two blades
and a third grounding prong.
The wide blade or the third prong are
provided for your safety.
If the provided plug does not fit into your outlet, consult
an electrician for replacement of the obsolete outlet.
5. Power Sources - This product should be operated only
from the type of power source indicated on the marking
label. If you are not sure of the type of power supplied
to your location, consult your video dealer or local power
company. For products intended to operate from battery
power, or other sources, refer to the operating
instructions.
6. Overloading - Do not overload wall outlets or
extension cords as this can result in the risk of fire or
electric shock. Overloaded AC outlets, extension
cords, frayed power cords, damaged or cracked wire
insulation, and broken plugs are dangerous. They may
result in a shock or fire hazard. Periodically examine
the cord, and if its appearance indicates damage or
deteriorated insulation, have it replaced by your
service technician.
7. Power-Cord Protection - Power supply cords should
be routed so that they are not likely to be walked on or
pinched by items placed upon or against them. Pay
particular attention to cords at plugs, convenience
receptacles, and the point where they exit from the
product.
8. Surge Protectors - It is highly recommended that the
product be connected to a surge protector. Doing so
will protect the product from damage caused by power
surges. Surge protectors should bear the UL listing
mark or CSA certification mark.
9. Uninterruptible Power Supplies (UPS) - Because
this product is designed for continuous, 
24/7 operation, it is recommended that you connect
the product to an uninterruptible power supply. An
uninterruptible power supply has an internal battery
that will keep the product running in the event of a
power outage. Uninterruptible power supplies should
bear the UL listing mark or CSA certification mark.
Caution: Maintain electrical safety. Power line
operated equipment or accessories connected to this
product should bear the UL listing mark or CSA
certification mark on the accessory itself and should
not be modified so as to defeat the safety features. This
will help avoid any potential hazard from electrical
shock or fire. If in doubt, contact qualified service
personnel.
i
Installation (Continued)
Service
10. Ventilation - Slots and openings in the case are
provided for ventilation to ensure reliable operation of
the product and to protect it from overheating. These
openings must not be blocked or covered. The
openings should never be blocked by placing the
product on a bed, sofa, rug, or other similar surface.
This product should never be placed near or over a
radiator or heat register. This product should not be
placed in a built-in installation such as a bookcase or
rack unless proper ventilation is provided and the
product manufacturer’s instructions have been
followed.
1. Servicing - Do not attempt to service this product
yourself, as opening or removing covers may expose
you to dangerous voltage or other hazards. Refer all
servicing to qualified service personnel.
11. Attachments - Do not use attachments unless
recommended by the product manufacturer as they
may cause a hazard.
12. Water and Moisture - Do not use this product near
water — for example, near a bath tub, wash bowl,
kitchen sink or laundry tub, in a wet basement, near a
swimming pool and the like.
13. Heat - The product should be situated away from heat
sources such as radiators, heat registers, stoves, or
other products (including amplifiers) that produce
heat.
14. Accessories - Do not place this
product on an unstable cart,
stand, tripod, or table. The product
may fall, causing serious damage
to the product. Use this product
only with a cart, stand, tripod,
bracket, or table recommended by
the manufacturer or sold with the
product. Any mounting of the
product should follow the manufacturer’s instructions
and use a mounting accessory recommended by the
manufacturer.
15. Camera Extension Cables – Check the rating of
your extension cable(s) to verify compliance with your
local authority regulations prior to installation.
16. Mounting - The cameras provided with this system
should be mounted only as instructed in this guide or
the instructions that came with your cameras, using
the provided mounting brackets.
17. Camera Installation- Cameras are not intended for
submersion in water. Not all cameras can be installed
outdoors. Check your camera environmental rating to
confirm if they can be installed outdoors. When
installing cameras outdoors, installation in a sheltered
area is required.
2. Conditions Requiring Service - Unplug this product
from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
A. When the power supply cord or plug is damaged.
B. If liquid has been spilled or objects have fallen into
the product.
C. If the product has been exposed to rain or water.
D. If the product has been dropped or the cabinet has
been damaged.
E. If the product does not operate normally by
following the operating instructions. Adjust only those
controls that are covered by the operating
instructions. Improper adjustment of other controls
may result in damage and will often require extensive
work by a qualified technician to restore the product
to its normal operation.
F. When the product exhibits a distinct change in
performance. This indicates a need for service.
7. Replacement Parts - When replacement parts are
required, have the service technician verify that the
replacements used have the same safety
characteristics as the original parts. Use of
replacements specified by the product manufacturer
can prevent fire, electric shock, or other hazards.
8. Safety Check - Upon completion of any service or
repairs to this product, ask the service technician to
perform safety checks recommended by the
manufacturer to determine that the product is in safe
operating condition.
Use
1. Cleaning - Unplug the product from the wall outlet
before cleaning. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning.
2. Product and Cart Combination - When product is
installed on a cart, product and cart combination
should be moved with care. Quick stops, excessive
force, and uneven surfaces may cause the product and
cart combination to overturn.
3. Object and Liquid Entry - Never push objects of any
kind into this product through openings as they may
touch dangerous voltage points or “short-out” parts
that could result in a fire or electric shock. Never spill
liquid of any kind on the product.
4. Lightning - For added protection of this product
during a lightning storm, or when it is left unattended
and unused for long periods of time, unplug it from
the wall outlet and disconnect the antenna or cable
system. This will prevent damage to the product due
to lightning and power line surges.
ii
NOTICES
FCC/IC Notice:
This equipment has been tested and found to comply with the limits for a Class A digital device pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
manufacturer’s instruction manual, may cause harmful interference with radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case you
will be required to correct the interference at your own expense.
Modification:
Any changes or modifications not expressly approved by the grantee of this device could void the user's
authority to operate the device.
Toute modification non approuvée explicitement par le fournisseur de licence de l'appareil peut entraîner
l'annulation du droit de l'utilsateur à utiliser l'appareil.
RoHS:
This product is fully compliant with the European Union Restriction of the Use of Certain Hazardous
Substances in Electrical and Electronic Equipment ("RoHS") Directive (2002/95/EC). The RoHS directive
prohibits the sale of electronic equipment containing certain hazardous substances such as lead,
cadmium, mercury, and hexavalent chromium, PBB, and PBDE in the European Union.
This product has been certified and found to comply with the limits regulated by FCC, EMC, and
LVD. Therefore, it is designated to provide reasonable protection against interference and will not
cause interference with other appliance usage.
However, it is imperative that the user follows the guidelines in this manual to avoid improper
usage, which may result in damage to the product, electrical shock and fire hazard injury.
In order to improve the features, functions, and quality of this product, the specifications are
subject to change without notice from time to time.
www.digimerge.com
www.flir.com/security
iii
Features
4/8/16-channel
32-channel
• 960H Super-Res (960x480) with real-time recording
• 34% greater resolution than standard D1
• True aspect ratio wide screen format, sharper, non-stretched image
• Looping, HDMI, VGA, Spot outputs
• CMS-D3 remote access SW, multi-site
• Mobile Apps: iPhone®, Android™, iPad®
• Fully PC/Mac compatible
• Pentaplex operation
• 4/8/16-channel: Supports 2x HDD (SATA, 2TB) up to 4TB capacity
• 32-channel: Supports 8x HDD (SATA, 3TB) up to 24TB capacity
• FLIR DDNS service included
• Supports USB 2.0 or eSata back-up
• Auto Port Forwarding wizard for easy remote connection
• Supports RS485 (PTZ), Audio I/O, Alarm I/O
iv
TABLE OF CONTENTS
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Front Panel (4/8/16-Channel). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
D3332 (32-Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
D3304 (4-Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
D3308 (8-Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
D3316 (16-Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
D3216 (16-Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
D3332 (32-Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Step 1: Connect the BNC Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Step 2: Connect the Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Step 3: Connect the Ethernet Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Step 4: Connect the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Step 5: Connect the Power Adapter and Power on the DVR . . . . . . . . . . . . . . . . . . . . . 9
Default System Password & Port Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Quick Access to System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Mouse Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Remote Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the On-Screen Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using the Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Menu Bar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using the Virtual Keyboard and Mini-Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using the Zoom Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using Picture in Picture (PIP) Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Configuring Daylight Savings Time (DST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using a NTP Server to set your System Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Event Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Recording Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Playback and Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Playing Back Recorded Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Finding Events in the Playback Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
v
Controlling the Time Range of the Playback Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using Zoom in Playback Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using Video Clip Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Backing Up Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Viewing Backed Up Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Converting Backed Up Video to AVI Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Managing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Enabling and Changing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Configuring Custom Channel Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Changing the Position of the Channel Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Adjusting Camera Color Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Enabling Covert Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Configuring the Time and Recording Time Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Configuring Sequence Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Changing the Video-out Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Restoring the System’s Resolution if you see a Blank Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Adjusting Menu Transparency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Adjusting the Video Margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Adding Privacy Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Creating a Custom Split-screen Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Configuring Pre-recording Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Configuring Backup File Duration (Pack Duration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Configuring the Recording Schedule (Continuous, Motion, Alarm) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Enabling Audio Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Configuring Recording Quality, Resolution, and Video Frame Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Searching for Video on the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Backing up Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using the Event Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using the Log Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Configuring Network Type: DHCP & Static IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Enabling Auto Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Changing the DVR’s Client and HTTP Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Adjusting Remote Connectivity Streaming Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Setting up Email Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Configuring DDNS settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Configuring Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Configuring Alarm Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Configuring Hard Drive settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
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Formatting USB Flash Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Formatting eSATA Backup Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Changing Date Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Changing Time Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Changing the System Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Changing Video Output - NTSC & PAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Configuring Menu Time Out and Auto Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Adding Users & Changing the Admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Configuring the "Auto Reboot" feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Upgrading the System Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Restoring to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Restarting or Shutting Down the DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Configuring System Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Saving Your System Configuration to a USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Loading a System Configuration from a USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Setting up your DVR for Remote Connectivity. . . . . . . . . . . . . . . . . . . . . . . 52
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Accessing your DVR within a local network (LAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Step 1 of 3: Connect your DVR to the Local Area Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Step 2 of 3: Obtain the DVR’s Local IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Step 3 of 3: Connect to the DVR’s Local IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
To connect using the DVR’s local IP address on a PC: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
To connect to the DVR’s local IP address on a Mac: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Accessing your DVR Remotely over the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Step 1 of 4: Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Step 2 of 4: Create a DDNS Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Step 3 of 4: Enable DDNS on the DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Step 4 of 4: Connect to the DDNS Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
To Connect to the DDNS Address Using the Client Software on PC: . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
To Connect to the DDNS Address Using Safari on Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Remote Viewing Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Logging into the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Changing Viewing Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Taking Screen Shots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Recording Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Showing / Hiding Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Adjusting Sub-menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Changing the Save Directory of Screenshots or Recorded Video . . . . . . . . . . . . . . . 63
Changing the Format of Recorded Video (PC Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Configuring PTZ Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Video Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Video Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Configuring Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
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Configuring Privacy Zone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Configuring Recording Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Configuring the Recording Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Configuring System Recording Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Configuring Basic Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Configuring the System Substream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Configuring Email Notification Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Configuring DDNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Configuring Motion Detection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Configuring your System to "Beep" During Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Configuring Alarm Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Configuring Hard Drive Recording Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Configuring PTZ Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Configuring the System Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Changing the System’s Menu Time Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Configuring System User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Upgrading System Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Restoring Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Configuring Event Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Configuring Auto-Reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
CMS-D3 Central Management Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Installing CMS-D3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Adding DVRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Adding a DVR from the local area network (LAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Adding a DVR using a DDNS address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Main View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Using Multiple Windows or Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Using Sequence Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Using PTZ Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Remote Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Remote Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Downloading Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Group Device Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Modifying DVRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Deleting DVRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Remotely Configuring DVRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Creating Camera Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Modifying Camera Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Deleting Camera Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Local Log Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Backing up Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
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Account Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Enabling Passwords for the Admin Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Adding User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Deleting User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Using File Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Video Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Opening Backup or Downloaded Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Video Player Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Alarm Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
FLIR Player: Playing Backed up Video on PC . . . . . . . . . . . . . . . . . . . . . . 113
Installing FLIR Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Running FLIR Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
FLIR Player Interface Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
About the Advanced Config menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
FLIR Mac Player: Viewing Backed up Video on Mac . . . . . . . . . . . . . . . . . 115
FLIR Mac Player Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Loading Individual Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Loading Multiple Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Remote Viewing on Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Mobile Apps: Accessing your DVR Using a Mobile Device . . . . . . . . . . . . 119
Compatible Devices and Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Connecting to your System Using Digi Summit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Digi Summit Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Using Remote Playback Mode on iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Viewing Screenshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Viewing Manual Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Using Device Manager to Manage DVR’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Connecting to your System Using Digi SummitHD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Digi Summit Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Using Remote Playback Mode on iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Viewing Screenshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Viewing Manual Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Using Device Manager to Manage DVR’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Managing Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
ix
Android . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Connecting to your System Using Digi Summit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Digi Summit Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Using Remote Playback Mode on Android . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Viewing Screenshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Viewing Manual Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Using Device Manager to Manage DVR’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Appendix A: System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Appendix B: Connecting a PTZ Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Configuring PTZ Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Using the PTZ Menu (Local DVR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
PTZ Presets and PTZ Cruise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Setting PTZ Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Selecting PTZ Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Deleting PTZ Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Starting / Stopping PTZ Cruise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Appendix C: Connecting Additional External Monitors . . . . . . . . . . . . . . 150
Customizing the Channel Arrangement on the External Monitor . . . . . . . . . . . . . . 150
Main and Spot Video Outputs (D3316/D3332 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Configuring the Spot Monitor for Full-Screen or Split-Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Appendix D: Recording Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Appendix E: Replacing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Removing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Installing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Installing Hard Drives (D3332) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Formatting the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Troubleshooting Remote Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
x
Getting Started
The system comes with the following components:
DVR (DIGITAL VIDEO RECORDER)
12V DC POWER SUPPLY*
(may not be exactly as shown)
REMOTE CONTROL
QUICKSTART GUIDES
DOCUMENTATION CD
USB MOUSE
OCTOPUS CABLE
ONLY INCLUDED WITH:
D3316 (X2)
D3332/3216 (X1)
*32-channel models include a built-in power supply and an AC power cable.
HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY
BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC DETAILS.
CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM,
INCLUDING ALL COMPONENTS SHOWN ABOVE.
1
Front Panel (4/8/16-Channel)
1
2
1
IR Sensor: IR receiver for the remote control.
LED Indicators:
• PWR: Power LED.
• HDD: Hard disk activity LED.
2
Menu & Playback Controls:
3
4
5
6
• : In Playback Mode, press to rewind. Press repeatedly to increase rewind speed.
• : In Playback Mode, press to play / pause video.
• In Viewing mode, press to open Search Menu to select playback time.
• : In Playback Mode, press to fast forward. Press repeatedly to increase fast forward speed.
• : In Playback Mode, press to stop video playback.
• In Live Viewing Mode, press to stop DVR recording. Password required; does not override
scheduled recording.
• : Press to stop / resume recording. When the channel displays a red box with the letter "C",
the channel is recording.
• Menu / Esc: Opens the system menu. In menus, press to go back / exit menus.
3
Channel Controls:
• Ch1 ~ Ch0: Press to view channel in Full-screen View.
• (16-Channel models) To access channels 10 and greater: Press 0 for channel 10 or 1+0 for
channel 10, 1+1 for channel 11, 1+2 for channel 12, etc.
•
: In Live Viewing Mode, press repeatedly to switch between Split-screen Viewing modes.
4
Navigation Buttons:
• : Press to move cursor up.
• : Press to move cursor down.
• : Press to move cursor left.
• : Press to move cursor right.
5
PTZ/
:
• Within system menus: Press to confirm a selection.
• To open the System Information window: In Live Viewing mode, press once.
• To open PTZ Controls: In Live Viewing Mode, press once and release then press and hold.
6
2
USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup
or firmware updates.
D3332 (32-Channel)
1 2
3
4
5
6
7
8
9
10
1
LED Indicators:
• PWR: Power LED.
• HDD: Hard disk activity LED.
2
IR Sensor: IR receiver for the remote control.
3
Ch1 ~ Ch0: Press to view channel in Full-screen View. To access channels 10 and greater:
Press 0 for channel 10 or 1+0 for channel 10, 1+1 for channel 11, 1+2 for channel 12, etc.
4
CH-/CH+: Press to select previous/next channel.
5
6
7
: Press to open split-screen view. Press multiple times to select split-screen mode.
: Press to start/stop Sequence Mode.
Menu & Playback Controls:
• : In Playback Mode, press to rewind. Press repeatedly to increase rewind speed.
• : In Playback Mode, press to play / pause video.
• In Viewing mode, press to open Search Menu to select playback time.
• : In Playback Mode, press to fast forward. Press repeatedly to increase fast forward speed.
• : In Playback Mode, press to stop video playback.
• In Live Viewing Mode, press to stop DVR recording. Password required; does not override
scheduled recording.
• : Press to stop / resume recording. When the channel displays a red box with the letter "C",
the channel is recording.
• Menu / Esc: Opens the system menu. In menus, press to go back / exit menus.
8
Navigation Buttons:
• : Press to move cursor up.
• : Press to move cursor down.
• : Press to move cursor left.
• : Press to move cursor right.
9
PTZ/
:
• Within system menus: Press to confirm a selection.
• To open the System Information window: In Live Viewing mode, press once.
• To open PTZ Controls: In Live Viewing Mode, press once and release then press and hold.
• USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup
or firmware updates.
3
Rear Panel
D3304 (4-Channel)
2
1
3
8
4
9
5
6
11
10
12
7
13 14
D3308 (8-Channel)
1
2
3
4
8
9
5
10
6
11
12
7
13 14
1
eSATA: Connect a self-powered eSATA external hard drive (not included) for data backup.
2
Audio Input: BNC inputs for audio-enabled cameras (not included) or self-powered
microphones (not included).
3
Video Input: Connect BNC cameras.
4
Video Output: BNC output for external monitor.
5
VGA: Connect a VGA monitor (not included) to view the system interface.
6
PTZ / Alarm Block: Connect compatible PTZ cameras (not included) or alarm devices (not
included).
7
IR-EXT: Service only; not supported.
8
Loop Out: BNC outputs to connect each channel to a Loop Out monitor.
9
Audio Output: BNC output for 1 audio channel (e.g. speakers).
10 HDMI: Connect to a HDMI-compatible TV or monitor (not included) to view the system
interface.
11 LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
4
12 USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup
or firmware updates.
13 DC12V: Connect the included AC power adapter.
14 On / Off Switch: Turns the DVR on or off.
D3316 (16-Channel)
1
2
8
5
4
3
9
10
11
12
6
7
13
14
1
Video Input: Connect BNC cameras.
2
Video Out: BNC outputs for external or spot monitors.
3
Loop Out (CH1~16): Connect included Octopus cable to connect channels to Loop Out
monitors.
4
Audio In (CH1~16): Connect included Octopus cable to connect audio-enabled cameras (not
included) or self-powered microphones (not included).
5
LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
6
eSATA: Connect a self-powered eSATA external hard drive (not included) for data backup.
7
On / Off Switch: Turns the DVR on or off.
8
Audio Out: BNC output for 2 audio channels (e.g. speakers).
9
IR-EXT: Service only; not supported.
10 HDMI: Connect to a HDMI-compatible TV or monitor (not included) to view the system
interface.
11 VGA: Connect a VGA monitor (not included) to view the system interface.
12 USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup
or firmware updates.
13 PTZ / Alarm Block: Connect compatible PTZ cameras (not included) or alarm devices (not
included).
14 DC12V: Connect the included AC power adapter.
5
Rear Panel
D3216 (16-Channel)
1
2
3
8
4
9
10
5
11
6
12
7
13 14 15
1
eSATA: Connect a self-powered eSATA external hard drive (not included) for data backup.
2
Audio Input: BNC inputs for audio-enabled cameras (not included) or self-powered
microphones (not included).
3
Video Input: Connect BNC cameras.
4
Video Output: BNC output for external monitor.
5
VGA: Connect a VGA monitor (not included) to view the system interface.
6
PTZ / Alarm Block: Connect compatible PTZ cameras (not included) or alarm devices (not
included).
7
IR-EXT: Service only; not supported.
8
Loop Out 5~16: Connect Octopus cable to connect channels 5~16 to a Loop Out monitor.
9
Loop Out 1~4: BNC outputs to connect channels 1~4 to a Loop Out monitor.
10 Audio Out: BNC output for 1 audio channel (e.g. speakers).
11 HDMI: Connect to a HDMI-compatible TV or monitor (not included) to view the system
interface.
12 LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
13 USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup
or firmware updates.
14 DC12V: Connect the included AC power adapter.
15 On / Off Switch: Turns the DVR on or off.
6
Rear Panel
D3332 (32-Channel)
1
2
3
4
5
16
15
14
13
12
11
10
9
8
7
6
1
Video Input: Connect BNC cameras.
2
Video Output: BNC output for external or spot monitors.
3
eSATA: Connect a self-powered eSATA external hard drive (not included) for data backup.
4
IR-EXT: Service only; not supported.
5
AC Input: Connect the included AC power cable.
6
On / Off Switch: Turns the DVR on or off.
7
PTZ / Alarm Block: Connect compatible PTZ cameras (not included) or alarm devices (not
included).
8
Not supported
9
VGA: Connect a VGA monitor (not included) to view the system interface.
10 LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
• USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup
or firmware updates.
11 HDMI: Connect to a HDMI-compatible TV or monitor (not included) to view the system
interface.
12 Audio In 5~16: Connect Octopus cable to connect audio-enabled cameras (not included) or
self-powered microphones (not included) to channels 5 through 16.
13 Audio Out: BNC output for 2 audio channels (e.g. speakers).
14 Line in: Service only; not supported.
15 Audio In: BNC inputs for audio-enabled cameras (not included) or self-powered microphones
(not included) connected to channels 1 through 4.
16 Loop Out 1~16: BNC outputs to connect channels 1~16 to a Loop Out monitor.
7
Basic Setup
Basic Setup
Step 1: Connect the BNC Cameras
• Connect BNC cameras to the Video Input ports on the rear panel of the DVR.
8-channel model shown
Video Input
Step 2: Connect the Mouse
• Connect a USB mouse (included) to one of the USB ports.
8-channel model shown
USB port
Step 3: Connect the Ethernet Cable
• Connect an ethernet cable (not included) to the LAN port on the rear panel of the DVR. Connect
the other end of the ethernet cable to a router on your network.
8-channel model shown
Connect ethernet cable
8
LAN port
Basic Setup
Step 4: Connect the Monitor
• Connect an HDMI cable (not included) from the HDMI port to the TV or monitor (recommended)
OR;
• Connect a VGA cable (not included) from the VGA port to the monitor.
8-channel model shown
VGA
HDMI
Step 5: Connect the Power Adapter and Power on the DVR
• Connect the included power adapter to the DC 12V port. Connect the end of the power adapter
to a wall socket or a surge protector.
• Turn the power switch to I to turn on the DVR. At startup, the system performs a basic system
check and runs an initial loading sequence. After a few moments, the system loads a live
display view.
8-channel model shown
ON
DC 12V port
Default System Password & Port Numbers
By default, the system user name is admin and the password is
000000. Passwords are enabled by default and are required to
access the Menu Bar or Main Menu. It is essential that you create
your own password. For details, see “Managing Passwords” on
page 30.
• The system requires a user name and password to log in to the system remotely using a
computer or mobile device.
• ALL the system port numbers below must be port forwarded on your router to log in to your
system over the Internet or an internal network (LAN).
9
Basic Setup
Local DVR user name and password:
• Username: admin / Password: 000000
Default ports for remote access:
• Port 80 (HTTP port)
• Port 9000 (Client port)
Remote connectivity (LAN & Internet) to the DVR:
• User Name: admin
• Password: 000000
Quick Access to System Information
• To quickly open a window that displays vital system information, press the PTZ /
on the front panel of the system.
PTZ button
10
button
Mouse Control
Mouse Control
The DVR is designed for mouse navigation. To use a USB mouse (included), connect the
mouse to a USB port on the rear panel of the DVR.
8-channel model shown
USB port
1
Use the mouse buttons to perform the following:
• Left-Button: Click to select a menu option.
During live viewing in Split-screen View,
double-click on a channel to view the selected
channel in full-screen; double-click the
channel again to return to Split-screen View.
2
Right-Button:
• Click to open the Menu Bar (see “Using the
Menu Bar” on page 14).
• In menus, use the right-button to go back / exit
menus.
3
Scroll-Wheel: No function.
1
2
3
11
Remote Control
Remote Control
1
2
3
4
REC: Press to resume recording after recording has been
stopped.
• SEARCH: Press to open the Search menu.
• Number Keys (1-0): In Live Viewing Mode, press to open
the desired channel in Full-screen view. Press 1+0 for
channel 10, 1+1 for channel 11, etc.
• 0: Press 0 three times to show the mouse cursor on the
BNC monitor or the monitor connected with HDMI / VGA.
• Display Mode: In Live Viewing Mode, press repeatedly to
switch through split-screen viewing modes.
• 2x2 / 3x3 / 4x4: In Live Viewing Mode, press to open the
corresponding Split-screen View. Press repeatedly to
change channels shown in split-screen.
• AUTO: Press to start / stop Sequence Mode.
Navigation Cursors: Press to navigate menus.
• ENTER: In menus, press to confirm selections.
• In Live Viewing Mode, press to access System
Information.
MENU/ESC: Press to open the system menu. In menus,
press to go back / exit menu.
• MUTE: In Live Viewing and Playback Modes, press to mute
/ un-mute audio.
• PIP: In Live Viewing Mode, press once to open Picture in
Picture (PIP) 1X1 or twice to open PIP 1X2. Mouse is
required to change channels shown in PIP.
1
2
3
4
5
Playback Controls:
5 PTZ Controls:
• FWD: In Playback Mode, press to fast forward / increase
• Z+/Z- : Adjust camera Zoom.
fast forward speed.
• F+/F- : Adjust camera Focus
• REW: In Playback Mode, press to rewind / increase rewind
• I+/I-: Adjust camera Iris.
speed.
• PTZ: Opens the PTZ menu.
• PLAY: In Playback Mode, press to play / pause video.
• In Live Viewing Mode, press to open the Record Search Menu.
• STOP: In Playback Mode, press to pause playback.
• In Live Viewing Mode, press to stop recording. Password required; does not override
scheduled recording.
• SLOW: In Playback Mode, press to play video in slow motion. Press repeatedly to change slow
motion playback speed.
• PAUSE/FRAME: In Playback Mode, press to pause. Press repeatedly to view recordings frame
by frame.
12
Using the On-Screen Display
Using the On-Screen Display
Use the system’s graphical on-screen display to navigate menus and configure options and
settings.
1. Date & Time
M
C
2. Record Status
3. Channel number /
Channel Title
C
C
1
Date & Time: Displays the date and time on the system
2
Record Status: Displays the current recording status of the system: C=continuous (normal
recording); M=motion recording; A=alarm recording.
3
Channel number / Channel title: Displays channel number or channel title. To rename the
channel number to a title, see “Configuring Custom Channel Names” on page 34.
Tip:
If you can’t see your mouse cursor on screen:
You may have switched output modes from VGA/HDMI to BNC. By default, the DVR
outputs to VGA/HDMI mode. To change the video output, press 0 three times on the
remote control.
13
Using the On-Screen Display
Using the Menu Bar
The Menu Bar allows you to access the Main Menu and control basic functions of the DVR.
To access the Menu Bar:
1 Right-click or move the mouse cursor to the bottom of the screen to access the Menu Bar.
Main Menu
Split screen
PTZ
PIP1X1 PIP1X2
Zoom
Search Menu
Lock
Start / Stop
PTZ Cruise
Sequence
Volume
Start/Stop
Recording
Menu Bar Icons
• Main Menu: Opens the Main Menu.
• Lock: Click to lock the Main Menu unless the password is entered. Lock icon is not visible
unless passwords are enabled.
• Split Screen buttons: Select split-screen layout.
• PTZ: Opens the PTZ controls.
• Start / Stop PTZ Cruise: Start or stop the PTZ cruise function.
• Zoom: Opens digital zoom. Must be in Full-screen / Live Viewing Mode.
• Record Search: Opens the DVR Search Menu. This allows you to search for video recorded
on the DVR.
• Start / Stop Recording: Start or stop DVR recording on all channels. Password required; does
not override scheduled recording.
• Start / Stop SEQ: Start or stop Sequence Mode. In Sequence Mode, DVR automatically switches
between channels every few seconds.
• PIP 1X1: Enable Picture in Picture Mode with 1 camera in full screen and 1 in a small window.
• PIP 1X2: Enable Picture in Picture Mode with 1 camera in full screen and 2 in small windows.
• Volume: Adjust the DVR volume (audio-capable cameras required, not included).
14
Using the On-Screen Display
Using the Virtual Keyboard and Mini-Keyboard
You can input numeric or text values using the on-screen virtual keyboard. You will need to
use the Virtual Keyboard when entering your User ID and Password. The Virtual
Mini-Keyboard is used to input numeric values, such as the time and date.
To use the Virtual Keyboard:
1 Using the mouse, click on an option or field, such as the User ID and Password fields (if
passwords are enabled).
• The Virtual Keyboard opens.
Virtual Keyboard
• Click Shift to switch between upper and lowercase letters.
• Click to move the cursor between letters.
• Click
to backspace/delete.
• Click Enter to enter your selection.
• Click ESC to close the virtual keyboard.
To use the Virtual Mini-Keyboard:
1 Using the mouse, click on an option or field, such as the Time or Date fields.
• The Virtual Mini-Keyboard opens.
Virtual Mini-Keyboard
• Click
• Click
to go back to the previous option.
to enter your selection.
15
Using the On-Screen Display
Using the Zoom Mode
Zoom Mode allows you to zoom in on an image while viewing your cameras live. This can
be useful if you want to get a closer look at a situation.
To use the Zoom Mode:
1 In Live Viewing Mode, select the channel you want to zoom in on in full-screen (double-click
the channel if you are in a Split-screen View).
2
Right-click to open the Menu Bar and select the Zoom button (
the screen.
3
Click and drag on the area of the screen you would like to enlarge. The image zooms in on the
selected area.
). A Zoom icon appears on
Click and drag to
zoom in on an
area
Zoom icon
Click and drag inside the
box to move the zoom area
Right-click to exit and select
a different zoom area
• The box in the lower right-hand corner shows the entire camera picture with a black box
around the zoomed-in area.
• Click inside the box and drag to move the zoom area.
• Right-click to exit and select a different zoom area. Right-click again to exit Zoom Mode and
return to Live Viewing Mode.
16
Using the On-Screen Display
Using Picture in Picture (PIP) Mode
Picture in Picture (PIP) Mode allows you to view one channel in full-screen while viewing
up to two other channels.
To use Picture in Picture Mode:
1
Right-click to open the Menu Bar and select the PIP1X1 button (
) or PIP1X2 button (
).
PIP1X1 shows 1 channel in full screen and 1 other channel; PIP1X2 shows 1 channel in full
screen and 2 other channels.
Click inside the main
viewing area to change
the full-screen channel
Click inside the white bar
and drag to move the
smaller channels
Click inside the smaller channels
to change the channel
• Picture in Picture Mode opens.
• To change the full-screen channel, click anywhere in the main viewing area.
• To change the smaller channels, click inside the channel.
• To move the smaller channels around the screen, click inside the white bar and drag.
• Right-click to exit and return to Live Viewing Mode.
17
Setting the Date and Time
It is highly recommended to set the date and time when first
setting up your system.
Inaccurate time stamps may render your footage unusable for
court evidence.
To set the date and time:
1 Right-click or move your mouse to the bottom of the screen to open the Menu Bar and click
the Main Menu button (
2
).
Click System.
Press
on the Mini-Keyboard after
you have entered the Date or Time
3
Configure the following:
• Date: Click inside the field and enter the month, date, and year.
• Time: Click inside the field and enter the time.
• (Optional) Date Format: Use the drop-down menu to select MM/DD/YY or, DD/MM/YY, or
YY-MM-DD.
• (Optional) Time Format: Use the drop-down menu to select 12HOURS or 24HOURS.
• (Optional) DST: Click the Setup button next to DST to configure automatic Daylight Savings
Time adjustments.
• (Optional) NTP: Click the Setup button next to NTP to synchronize your DVR’s time and date
with a Network Time Protocol (NTP) time server.
NOTE: A constant internet connection is required for the NTP server feature to function.
4
18
Click Apply to save your settings.
Configuring Daylight Savings Time (DST)
If your region observes Daylight Savings Time (DST), follow the instructions below to
configure your DVR to automatically update the time when the clock updates.
To enable automatic DST adjustments:
1 Click the DST Setup button.
DST Setup
2
Configure the following:
• Daylight Saving Time: Select Enable.
• Time Offset: Select the number of hours the system should move forward or backward when
DST occurs.
• Daylight Saving Time Mode: Select Week or Date. This allows you to select whether DST
should begin and end at the beginning of the week or on a specific date.
• Start Time, End Time: Enter when DST starts and ends.
Select Enable
Configure DST
Settings
3
Click Apply to save your settings.
19
Setting the Date and Time
Using a NTP Server to set your System Time
A NTP (Network Time Protocol) server syncs your system time with an online time server.
NOTE: A constant Internet connection is required to use the NTP feature.
To enable NTP:
1
Right-click to open the Menu Bar and click the Main Menu button (
2
Click System. Beside NTP, click Setup.
).
NTP Setup
3
Configure the following:
• Enable: Select Enable.
• Server Address: Select the NTP server address.
• Time Zone: Select your region’s time zone.
Select Enable
Select NTP server
Select your Time Zone
Click Update Now to connect
to the server
Click Apply to save your settings
4
Click Update Now to connect to the time server.
5
Click Apply to save your settings.
20
Recording
Recording
By default, the system is set to immediately record video from connected cameras in
Continuous Recording Mode.
•
C
Recording—Continuous: Normal, continuous recording
You can set the system to stop recording once the hard drive is full, or to continually record
by overwriting previously recorded data. For more details, see “Configuring Hard Drive
settings” on page 47.
Event Recording
The system also includes motion and alarm recording:
•
M
Recording—Motion: The system records when motion is detected by the camera
•
A
Recording—Alarm: The system records when an external senor device (not included)
is triggered
Recording Audio
The system can also record audio. You must have audio-capable cameras (not included) or
self-powered microphones (not included) in order to record audio on the system.
For details, see “Appendix D: Recording Audio” on page 154.
21
Playback and Backup
Playback and Backup
You can view and back up recorded video on the system through the Search Menu.
Playing Back Recorded Video
To playback a specific date and time:
1
Right-click to open the Menu Bar and click the Record Search button (
Search tab opens.
2
Configure the following:
• CH: Select the channel you wish to search. Select All to search all channels.
• Search Date: Enter the month, date, and year you wish to search for video.
• Playback Time: Enter the desired time you wish to search for video.
). The Record
Search
Date
CH
Playback
Time
3
Click Play to select the exact time specified in Playback Time.
4
Select the channel or channels you want to play back and click Play.
Select channels to play back
22
Playback and Backup
To search for recorded footage on the DVR:
1
Right-click to open the Menu Bar and click the Record Search button (
Search tab opens.
2
Configure the following:
• CH: Select the channel you wish to search. Select All to search all channels.
• Search Date: Enter the month, date, and year you wish to search for video.
3
Click the Search button. Your search results appear in the calendar. In the top portion of the
calendar, results are shown for each day in the month. In the bottom portion, results are
shown for each hour in the selected day.
Days in the
selected month
). The Record
Search results:
Green: Continuous recording
Red: Motion or alarm recording
Grey: No recording
Hours in the
selected day
4
Click on a date in the calendar to see the video available for that date.
5
Click on the hour of the video you want to play back.
6
Select the channel or channels you want to play back.
7
Click Play to begin playback.
23
Playback and Backup
Using Playback Controls
This system features advanced playback controls that allow you to see when you have
recorded footage and motion events on your cameras. They also allow you to use digital
zoom in playback mode or take backups from short video clips.
Different playback controls appear depending on the number of cameras you have selected
to playback. All available controls appear when you playback from a single camera.
Playback cursor (click and
drag to select playback time)
Pause
Zoom
Slow
Start time of
Rewind
Play
footage shown
in bar
Fast
Forward
Mute
Available video footage
4 / 8 / 16-Channel:
: Continuous recording
: Alarm or motion recording
32-Channel:
: Continuous recording
: Motion recording
: Alarm recording
: A+M (Alarm + Motion) recording
1
Video clip
backup
End time of
footage
shown in bar
Exit playback
Show playback
time controls
Change range of time
shown in playback bar
To use the advanced playback controls:
Move the mouse slightly to display the on-screen playback controls. You can also use the
playback control buttons on the remote control.
• Click the playback controls to play, pause, fast forward, rewind, and slow down playback.
• Click X or right-click to quit playback and return to the Search Menu.
Finding Events in the Playback Bar
The advanced playback controls show the time and type of video footage available. The
playback bars are color coded to show different recording types:
• 4 / 8 / 16-Channel: Continuous recordings are shown in green and motion or alarm recordings
are in red.
• 32-Channel: Continuous recordings are shown in green, motion recordings in yellow, alarm
recordings in blue, and A+M (alarm + motion) recordings in red.
• All models: White spaces indicate that no recordings are available.
NOTE: Motion detection and/or alarms must be enabled for each channel before they will be
highlighted, see “Alarm” on page 45 for details.
24
Playback and Backup
When up to four channels are selected for playback, multiple channels are shown.
4 / 8 / 16-Channel:
32-Channel:
Video footage from up to 4 channels is shown in multiple bars
If more than four channels are selected, one bar is shown that combines all the selected
channels. This means that video available on any selected channel will be shown in the bar.
Controlling the Time Range of the Playback Bar
The time range is the start and end times of the footage displayed in the Playback bar. By
default, the Playback bar displays recordings recorded on the day selected for playback
(from 00:00~24:00). You can change the time range to narrow in on a specific time.
To control the time range of the Playback bar:
1
During Playback mode, click
to open the time range controls.
Click to open time
range controls
2
Click 30m, 1H, 2H, or 24H to select a time range. For example, if 30m is selected, the
playback bar will show 15 minutes before to 15 minutes after the currently playing time.

OR
• To create a custom time range, click
. The button will become colored. Move your mouse
to the time you where you would like the range to start and click. Then, move your mouse to
the time you where you would like the range to end and click. The start and end times will be
replaced by the 1st and 2nd times that you clicked on.
Using Zoom in Playback Mode
You can use Zoom in Playback Mode. This is useful if you need a closer look at recorded
25
Playback and Backup
video.
NOTE: Zoom is only available when a single channel is selected for Playback.
1
To use zoom in playback mode:
Open Playback mode with only one channel selected. For details, see “Playing Back Recorded
Video” on page 22.
2
Click
to open Zoom.
NOTE: Playback controls are not available when Zoom is activated. If you want to pause the
video before you zoom, you will have to pause it before entering Zoom.
3
Click and drag on the area of the screen you would like to enlarge. The image zooms in on the
selected area.
Click and drag to
zoom in on an
area
Zoom icon
Click and drag inside the box to move the zoom area
Right-click to exit and select a different zoom area
• The box in the lower right-hand corner shows the entire camera picture with a black box
around the zoomed-in area.
• Click inside the box and drag to move the zoom area.
4
Right-click to exit and select a different zoom area. Right-click again to exit Zoom Mode and
return to Playback Mode.
Using Video Clip Backup
Video clip backup allows you to select a duration of video during playback mode and save
it to a USB flash drive (not included) or eSATA external hard drive (not included).
NOTE: You must format an eSATA hard drive before you can use it to backup data. For information
on formatting backup drives, see “Device” on page 46.
NOTE: Video clip backup is only available when a single channel is selected for Playback.
To create a backup video clip:
1 Connect a USB flash drive (not included) or eSATA external hard drive to the DVR.
2
26
Open Playback mode with only one channel selected. For details, see “Playing Back Recorded
Video” on page 22.
Playback and Backup
3
Click the clip backup button (
) to start your backup at the current playback time.
Click to select the start and stop times
4
When you want the backup clip to stop, click
again.
TIP: You can use fast forward or click-and-drag the video cursor to select the stop time for
the clip. This is useful because it allows you to backup longer segments of video without
having to watch the whole video each time. You must have enough space on your backup
drive to save the file.
5
A confirmation window appears, showing information about the backup file you are about to
create. Click Backup to confirm. Wait for the file to be saved.
Backup
For details on viewing backed up video, see “FLIR Player: Playing Backed up Video on PC”
on page 113 or see “FLIR Mac Player: Viewing Backed up Video on Mac” on page 115.
Backing Up Video
You can back up video to a USB flash drive (not included) or eSATA external hard drive (not
included) connected to the rear panel of the DVR.
NOTE: For information on formatting USB or eSATA drives, see “Device” on page 46.
To back up video:
1 Connect a USB flash drive or eSATA external hard drive to the DVR.
2
Right-click to open the Menu Bar and click the Record Search button (
3
Click the Event Search tab.
4
Configure the following:
• Search Date: Enter the desired month, date, and year
• Search Time: Enter the time range you wish to search.
• CH: Select the channel you wish to search. To search all channels, select All.
• Type: Select the type of recording you wish to search. Choose from All, Continuous, or Alarm.
).
27
Playback and Backup
5
Click Search. A list of videos populate in the window.
Click the BAK checkbox to select
video to back up
Click Backup
6
Click  to scroll through the list of videos. The videos are named by time.
7
Click the BAK checkbox beside the video you wish to back up.
8
Click Backup. Wait for the backup to finish before removing the USB memory drive.
Viewing Backed Up Video
To view the downloaded video, you must install the FLIR Player software.
For details on viewing backed up video, see “FLIR Player: Playing Backed up Video on PC”
on page 113 or see “FLIR Mac Player: Viewing Backed up Video on Mac” on page 115.
Converting Backed Up Video to AVI Files
The DVR saves its backup files as proprietary video files. To share these files, you must
convert them into .AVI files. Note that the AVI generator can also convert audio from
audio-enabled cameras.
To install the AVI converter:
1 Insert the software disc in your computer’s CD/DVD rom drive.
2
28
Locate the AVI Generator software from the CD installation wizard.
Playback and Backup
3
Follow the on-screen instructions to install AVI Generator.
To start the AVI Generator:
1
Double-click the AVI Generator shortcut on the desktop (
2
Click Open and then locate the backed up video file on your hard drive.
).
Open
3
Select the desired file format (.264 , h.264, All File) that you wish to search for. Click Open.
Open
4
Click Start to convert and save the file in the default save folder.
• Or click Save As to select a desired save folder, then click Start to convert the file.
Save As
Start
5
Locate the file in the folder you selected in step 4.
29
Managing Passwords
Managing Passwords
ATTENTION: By default, the system user name is admin and the password is 000000. Passwords
are required to access the Menu Bar or Main Menu or to log into the system remotely.
The system supports the following account types:
• ADMIN—system administrator: has full control of the system, and can change both
administrator and user passwords and enable/disable password protection.
• USER—normal user: only has access to live viewing, search, playback, and other functions.
You may set up multiple USER accounts with varying levels of access to the system.
For security reasons, it is essential to create a custom password for the system.
Enabling and Changing Passwords
You can change the system password of user accounts from the Users menu.
To enable the admin password:
1
Right-click to open the Menu Bar and click the Main Menu button (
).
2
Click System and select the Users tab.
3
Select the checkbox beside admin to change the admin password, then click the Edit button.
Select checkbox beside admin
Edit
4
30
Configure the following:
• User Name: Enter the desired admin user name.
• Password Enable: Select Enable to enable system passwords.
• Password: Enter your desired password.
Managing Passwords
• Confirm: Re-enter the password.
5
Click Apply to save your settings.
Adding Users
You can allow multiple users to log in to the system. When adding different users, you can
assign what menus they have access to. For example, you may want your friend to monitor
your system while you are away, while not giving full access to your system.
To add a new user:
1
Right-click to open the Menu Bar and click the Main Menu button (
).
2
Click System> Users tab.
3
Select the checkbox beside User1 (or any other user), then click the Permission button.
Select checkbox beside "User1"
Configure Permissions
31
4
Select the menus and channels the user will have access to:
Select the menus that the user will have access to.
Select which channels will have access to:
Backup, Preview, Playback and PTZ Control.
5
Click Apply to save your settings.
6
Configure the following:
• User Name: Enter the desired user name.
• User Enable: Select Enable to enable the user account.
• Password Enable: Select Enable or Disable to enable or disable the system from prompting
you for a user or admin password during log in.
• Password: Enter your desired password.
• Confirm: Re-enter the password.
7
Click Apply to save your settings.
Now, you can log in to the system locally, or remotely using the user name or password you
created. When logging into the system with a user account, the user will only have access
to the menus you assigned.
32
Using the Main Menu
Using the Main Menu
To open the Main Menu:
• Right-click to open the Menu Bar and click the Main Menu button (
). Enter the system
user name (default: admin) and password (default: 000000) and click Apply.
1
Display: Configure display options (e.g. camera color settings, camera title, video output).
2
Search: Search for recorded video and log files on the system.
3
Alarm: Configure motion detection and alarm settings.
4
System: Configure system time and user accounts.
5
Record: Configure recording settings and recording schedules.
6
Network: Configure system network settings (e.g. DDNS, email alert settings).
7
Device: Configure PTZ settings, HDD recording mode, HDD format option.
8
Advanced: Configure system restart schedule, perform firmware upgrades.
33
Using the Main Menu
Display
The display menu allows
you to configure camera
image settings and video
output settings.
Tip: If you want to apply settings to all
channels, use the "Copy To" drop-down
menu, and select All. Click the Copy
button to copy the setting across all
channels.
• D-L: Lower left hand corner.
• U-R: Upper right hand corner.
• D-R: Lower right hand corner.
• OFF: Do not display the channel name.
4
(Optional) Use the drop-downs next to
Copy to copy settings to another channel
or all channels. Click the Copy button to
copy settings.
5
Click Apply to save your settings.
Adjusting Camera Color Settings
Configuring Custom Channel
Names
1
Select the Live tab.
1
Select the Live tab.
2
2
In the Channel drop-down menu, select
the channel that you wish to rename.
In the Channel drop-down menu, select
the channel that you wish to configure.
3
Click the Setup button next to Color. The
Color Setup window opens.
4
Drag the slider to adjust the Hue,
Brightness, Contrast, and Saturation.
5
Click Apply to save your settings.
Channel drop-down menu
3
4
Click the Name field. Use the Virtual
Keyboard to enter in the new channel
name.
Enabling Covert Recording
Covert Recording blanks out the screen
so that it seems as if the system is not
recording. Covert channels are only
visible when the admin account logs in
using a remote computer or mobile
device.
Click Apply to save your settings.
Changing the Position of the
Channel Name
1
Select the Live tab.
2
In the Channel drop-down menu, select
the channel you would like to configure.
3
In the Position drop-down menu, select
where you would like the channel names
to appear:
• U-L: Upper left hand corner.
34
To enable covert recording:
1 Select the Live tab.
2
In the Channel drop-down menu, select
the channel you wish to hide.
3
In the Covert drop-down menu, select
Enable.
Using the Main Menu
4
Click Apply to save your settings.
3
Click Apply to save your settings.
Configuring the Time and
Recording Time Display
4
Right-click repeatedly to exit all menus.
The DVR prompts you to restart. Click OK.
5
The DVR restarts and asks you to confirm
the new resolution. Click Yes to confirm or
No to revert to the old resolution. If you do
nothing, the DVR will revert to the last
selected resolution and restart.
To add/remove the time stamp in the
system display:
1 In the Live Time and Record Time
drop-down menu, select enable or
disable.
2
NOTE: If you select a resolution that is
greater than what your monitor
supports, you may see a blank
screen when your DVR restarts. If
this occurs, do not do anything and
wait until the DVR restarts. If the
screen remains blank, press and
hold the Stop button on the remote
control until the DVR restarts. Your
system resolution will default to
1024 x 768.
Click Apply to save your settings.
Configuring Sequence Time
Sequence time refers to the amount of
time a channel appears on the screen
before changing to a different channel
when the DVR is in Sequence Mode. For
example, when Sequence Mode is on,
channel 1 is shown for several seconds
before switching to channel 2.
Restoring the System’s Resolution
if you see a Blank Screen
To configure the sequence time:
1 Click the Output tab.
If you see a blank screen on your
monitor after turning on your system,
the DVR’s output resolution may be
higher than what your monitor
supports. Follow the steps below to
restore the DVR’s default resolution to
1024 x 768.
To restore the DVR’s default
resolution:
1 Ensure the power and video cables are
properly connected.
2
Press and hold the Stop button on the
remote control until the DVR restarts. The
DVR will restart with the default resolution
of 1024 x 768.
3
When the DVR restarts, click Yes to
confirm the default resolution.
SEQ Dwell time
2
3
Click the SEQ Dwell time field and enter
the time channels remains on-screen
before changing to another channel.
Click Apply to save your settings.
Changing the Video-out Resolution
1
Click the Output tab.
2
Click the drop-down menu beside VGA
Resolution and select the output
resolution.
NOTE: If your system resolution is already
in 1024 x 768, pressing and holding
the Stop button will not restart the
system.
Adjusting Menu Transparency
You can increase or decrease the
transparency of the on-screen menus.
35
Using the Main Menu
To adjust the transparency of
on-screen menus:
1 Click the Output tab.
2
3
To configure a privacy zone:
1 Click the Privacy Zone tab.
2
Drag the Transparency slider to adjust
transparency.
In the Channel drop-down menu, select
the channel you wish to configure.
Privacy Zone
Click Apply to save your settings.
Adjusting the Video Margin
If you connect your DVR to a BNC
monitor, you can adjust the video
margins.
NOTE: You must select the BNC output
mode to adjust the margins. Press 0
three times on the remote control to
switch the output mode between
BNC mode and VGA/HDMI mode.
When BNC mode is selected, the
mouse cursor appears on the BNC
monitor.
1
To adjust the video margin:
Click the Output tab.
2
Click the Margin button.
3
Drag the sliders to the left or right to
adjust the Left, Right, Top, or Bottom
Margin.
4
3
Configure the following:
• Channel: Select the channel you wish to
configure.
• Privacy Zone: Select ON to enable privacy
zones or OFF to disable privacy zones.
• Area Setup: Select the Area1~4
checkboxes to enable up to 4 privacy
zones.
4
Click the Setup button next to Mask Area.
The Privacy Area setup screen opens.
Click Apply to save your settings and click
OK to confirm.
Adding Privacy Zones
A privacy zone allows you to block out
up to 4 portions of each channel with a
black square.
ATTENTION: Areas covered by privacy
zones are not visible in recordings.
36
Click and drag to move privacy zones

Click Inside the edge and drag to resize
• Click on a privacy area and drag to change
its location.
Using the Main Menu
• Click on the edge of a privacy area and
drag to resize a privacy area.
• Right-click when you are finished to exit.
5
(Optional) Use the drop-downs next to
Copy to copy privacy areas to another
channel or all channels. Click the Copy
button to copy privacy areas.
6
Click Apply to save your settings.
Select Enable
Creating a Custom Split-screen
Display
You can create a custom split-screen
display and re-arrange where channels
are placed.
TIP: You can use the steps below to
create a custom split-screen display on
a secondary monitor connected to the
Video Out (Main on D3316/D3332) port.
First, move the mouse and system
interface to the Video Out monitor by
pressing 0 three times on the remote
control. Complete the steps, and then
press 0 three times on the remote
control again to return the mouse and
system interface to the VGA or HDMI
monitor. Your custom display will be
saved on the secondary monitor.
Select display mode
3
Under View Mode, select the desired
viewing mode: Single, Quad, Nine, or
Sixteen.
4
Click Vout Setup. A menu appears that
allows you to select the arrangement of
channels.
5
Click the drop-down menus to select
which channels to show on the screen and
the arrangement of channels.
To re-arrange the split-screen display:
1 Select the Output tab.
2
Under View Setup, select Enable. This lets
you select and arrange the channels you
want to show on the screen.
Click Vout Setup
NOTE: Enabling View Setup disables your
ability to change channels the
normal way on the selected monitor.
You will need to disable View Setup
to return to normal operation.
Select the arrangement of channels on screen
6
Click Apply to save changes. Click Ok.
Right-click repeatedly to exit all menus
and return to live viewing.
37
Using the Main Menu
Record
3
Click Apply to save your settings.
The Record menu allows you to
configure recording settings,
such as the recording resolution,
recording schedule, and audio
recording.
Configuring Pre-recording Settings
1
Select the Rec Para tab.
2
In the Channel drop-down menu, select
the desired channel you wish to configure.
3
In the PreRecord drop-down menu, select
Enable to enable pre-recording or Disable
to disable pre-recording.
4
File Size duration
Changing the file size changes the
duration of backed up files. For
example, if you select 15 minutes as
your file size, the system stores video
files in 15 minute durations.
Click Apply to save your settings.
Configuring Backup File Duration
(Pack Duration)
"Pack Duration" refers to the duration
of a backed up file in the system. By
default, a recording is "packaged" into
15 minute video files.
NOTE: This feature is not supported on
D3316/D3332. D3316/D3332
packages video files into files of a
maximum size of 255MB.
To change the DVR’s backed up file
size:
1 Select the Rec Para tab.
2
38
In the Pack Duration drop-down menu,
select the desired duration (15~60
minutes).
Configuring the Recording
Schedule (Continuous, Motion,
Alarm)
To configure the recording schedule:
1 Click the Schedule tab.
2
Configure the following:
• Channel: Select the channel you wish to
configure the schedule for.
• Week: Select the day of the week you wish
to configure.
3
Click inside the grid to configure the
recording schedule:
• The recording schedule is arranged as a
grid. Each row represents a recording type
(Continuous, Motion, and Alarm), and each
box represents an hour.
• Recording for each recording type is
enabled during the selected hour when the
box is filled in with the corresponding
color. Recording for each recording type is
Using the Main Menu
disabled for the selected hour when the
box is gray.
1
To enable audio recording:
Click the MainStream tab.
4 / 8 / 16-Channel:
Audio
checkbox
2
Beside the corresponding channel, select
or deselect the checkbox under Audio to
enable or disable audio recording.
3
Click Apply to save your settings.
32-Channel:
Configuring Recording Quality,
Resolution, and Video Frame Rate
You can configure the recording quality,
recording resolution and video frame
rate for each channel.
4
(Optional): Use the top Copy and Copy To
drop-down to copy the recording schedule
to a specific day or all days. Click Copy to
copy the schedule.
5
(Optional): Use the bottom Copy and Copy
To drop-down to copy the recording
schedule to a specific channel or all
channels. Click Copy to copy the schedule.
6
To change the recording quality,
recording resolution, and video frame
rate:
1 Click the MainStream tab.
2
Under Mode, select D1 or 960H. 960H will
enable larger, wide-screen formats.
NOTE: If you change this setting, the DVR
will restart when you save changes.
Click Apply to save your settings.
Enabling Audio Recording
Audio-capable cameras are required
(not included) for audio recording.
Under Mode, select D1 or 960H
39
Using the Main Menu
Searching for Video on the System
1
In the main menu, click Search, or click
the Search Menu button (
) in the
menu bar.
2
In the CH drop-down menu, select the
channel you wish to search or select All to
search all channels.
3
Click the Search Date field, to enter the
desired month, date, and year you wish to
begin searching for video.
Recording
Recording quality
Resolution
Frames per Second
3
Under the Quality drop-down menu, select
from Good, Better, or Best to adjust the
quality of recordings on each channel.
4
Under the Resolution drop-down menu,
select the Recording Resolution for each
channel:
• If D1 is selected, available options are CIF
(320x240), HD1 (720x240), or D1 (720x480).
• If 960H mode is selected, available options
are 480x240, 960x240, or 960x480.
5
Under the FPS drop-down menu, select
the number of frames per second you want
the DVR to record on each channel.
6
(Optional) Use the Copy and Copy To
drop-down menus to copy recording
settings to one or all channels. Click Copy
to copy recording settings.
7
Click Apply to save your settings.
Search Date
4
Click Search.
5
Click on a date in the calendar to see the
video available for that date.
Search
The Search menu allows you
to search for saved video on
your system for playback and
backup.
40
Click a date to see video available

Click a time to play video from that time and date
6
Click on the hour of the video you want to
play back.
Using the Main Menu
7
Select the channel or channels you want to
play back.
3
Click on the desired date you wish to back
up.
4
Click the Backup button. A list of files
appears in the Log menu.
Backup
8
Click Play to begin playback.
Video Playback Controls
Move the mouse slightly to display the
on-screen playback controls. You can
also use the playback control buttons
on the remote control or front panel of
the system.
5
Click the checkbox under BAK next to the
file you want to backup.
6
Click the Backup button to begin copying
the video files to your flash drive.
NOTE: You will need the FLIR Player
(included on the CD) to view the
saved files.
Using the Event Search
Use the video control buttons to
manipulate video playback
• Click X to quit playback and return to the
Search menu.
Backing up Video Files
You can back up video files on your USB
flash drive (not included) or external
eSATA hard drive (not included).
Event Search allows you to find videos
that are marked as a specific recording
type (e.g., motion recording). This
allows you to quickly and easily sort
through videos that only have certain
attributes.
NOTE: Videos are not marked as Alarm
unless continuous recording is
turned off and motion or alarm
settings are enabled.
You must format an eSATA hard drive
before you may use it with the system.
For details, see “Formatting eSATA
Backup Drives” on page 47.
To back up video files:
1 Perform a search.
2
Insert a blank USB flash drive in the rear
panel of the system.
41
Using the Main Menu
1
To perform an Event Search:
Using the Log Search
Click the Event Search tab.
A log search allows you to search
system event logs.
To perform a Log search:
1 Click the Log tab.
2
3
Configure the following:
• Search Date: Enter the Month, Date, and
Year.
• CH: Select the channels you wish to
search.
• Search Time: Enter the time range you
wish to search.
• Type: Select the recording type you wish
to search for. Choose from Normal
(continuous recording), Motion, Alarm, or
A+M (alarm + motion; 32-Channel only).
2
Configure the following to perform a Log
search:
• Log Type: Select the log type you wish to
search under. Choose from Alarm (i.e.
motion events), Operation (i.e.
Configuration changes, Setup), or All.
• Start Time: Enter the time you wish to
begin searching.
• End Time: Enter the time you wish to end
searching.
3
Click Search.
4
(Optional) Click the Backup button to
backup system logs to a USB flash drive
(not included).
Click Search. A list populates with videos.
Network
4
42
Perform one of the following:
• Play video: Double-click on the desired
file.
• Back up a file: Connect a blank USB flash
drive to your system. Select the BAK
checkbox beside the desired file name.
Then, click the Backup button.
The Network menu allows
you to configure the
system’s DDNS and
network settings.
Configuring Network Type: DHCP &
Static IP
The system has the ability to operate in
DHCP mode and Static IP mode.
Using the Main Menu
After setting up your system, it is highly
recommended to set your system to use
a static IP address. This ensures that
the IP address will not change if the
power goes out or your router resets.
To configure DHCP and Static IP
settings:
1 Select the Network tab.
2
In the Type drop-down menu, select DHCP
or Static. If you select DHCP, the router
automatically assigns an IP to your DVR.
feature does not work on your router, it
is recommended to use the Auto Port
Forwarding Wizard (PC only), located on
the software CD. You may have to
manually open the port on your router.
To Enable Auto Port Forwarding:
1 Select the Network tab.
2
In the Auto Port Forwarding drop-down
menu, select Enable or Disable.
3
Click Apply to save your settings.
Changing the DVR’s Client and
HTTP Port
The DVR’s Default Client port is 9000.
The default HTTP port is 80. You must
port forward the Client Port and HTTP
port on your router to your DVR’s IP
address to enable remote access.
To change the Client port and HTTP
port:
1 Select the Network tab.
Select DHCP or Static
If you select Static, click the field beside IP
Address, and enter in the IP address of
your choice.
• Enter your custom Subnet Mask,
Gateway, DNS1 and DNS2 using the
mouse.
• You must assign the IP in your router that
you wish to make static. For example, if
you assign 192.168.2.89 as the static IP in
the DVR, you must assign 192.168.2.89 in
your router as a static IP as well. Consult
your router’s user’s manual for details.
3
Click Apply to save your settings.
4
Right-click until you exit all menus. You
will be prompted to restart.
2
Client Port & HTTP Port fields
NOTE: 9000 is represented as "09000."
3
In HTTP Port, enter the desired HTTP Port
(default: 80).
4
Click Apply to save your settings.
5
Right-click to exit all menus. You will be
prompted to restart.
Enabling Auto Port Forwarding
Auto Port Forwarding allows the DVR to
open required ports on your router. This
feature only works on certain router
models. If the Auto Port Forwarding
In Client Port, enter the desired Client
Port (default: 9000).
43
Using the Main Menu
Adjusting Remote Connectivity
Streaming Rates
1
To set up email notification:
Click the Email tab in the Network menu.
You can adjust the data streaming rate
(also called the SubStream) when you
connect to the system remotely. If you
want to conserve bandwidth, select a
lower frame rate and bitrate.
NOTE: Setting your system to stream with a
lower frame and bitrate may cause
the video to appear choppy or slow.
To adjust the SubStream settings:
1 Click the SubStream tab.
2
3
Configure the following beside the desired
channel:
• Video: Select Enabled or Disabled. If you
select Disabled, you will not be able to view
the channel when connecting remotely to
the system.
• FPS: Select the desired frames per
second.
• Bitrate: Select the desired video bitrate.
• Audio: Select or deselect the checkbox to
enable or disable the system from
streaming audio when viewing the system
remotely.
Click Apply to save your settings.
Setting up Email Notification
The system can send email notifications
when it detects motion or when an
alarm parameter triggers.
44
2
From the Email drop-down menu, select
Enable.
3
Configure the following:
• SSL: Select Enable or Disable to configure
Secure Socket Layer protocol.
• SMTP Port: Enter your SMTP address.
• SMTP Server: Enter your SMTP Server.
• Sender Email: Enter the sender email
address. This can be any address of your
choice.
• Sender Password: Enter your email
server’s password.
• Receiver Email: Enter the recipient’s
email address.
• Interval: Enter the interval the DVR waits
before sending a new email notification.
4
Click Apply to save your settings.
Configuring DDNS settings
You must create a DDNS account and
enter your DDNS settings into the DVR
before you can remotely connect to your
system. For details on creating a DDNS
account, see “Setting up your DVR for
Remote Connectivity” on page 52.
Using the Main Menu
To configure DDNS settings:
1 Click the DDNS tab.
To configure motion settings:
1 Select the Motion tab.
2
Configure the following:
• DDNS: Select Enable.
• Server: Select FLIRDDNS (default).
• Domain Name: Enter the Domain name/
URL Request you received in the email
after registering for DDNS.
• User Name: Enter your DDNS User Name.
• Password: Enter your DDNS Device
password.
2
3
Click Apply to save your settings.
NOTE: Please allow 10~15 minutes for the
DDNS servers to update with your
new DDNS address before
attempting to connect.
Alarm
The Alarm tab allows you to
configure Motion Detection
and Alarm settings.
Configuring Motion Detection
Configure motion settings to determine
the area you wish to monitor for motion
events, and the outcome if a motion
event occurs.
Configure the following:
• Channel: Select the channel you wish to
configure.
• Enable: Select Enable or Disable to
activate or deactivate motion recording.
• Area: Click the Setup button to configure
the area of the screen that detects motion.
Drag mouse cursor
over desired area
Click and drag the mouse cursor to configure motion
detection areas. Motion detection is enabled in red areas
and disabled in transparent areas. Right-click to exit.
• Sensitivity: Select motion sensitivity. The
greater the number, the greater the
sensitivity.
• Alarm Out: Select the checkbox to enable
the system to trigger a device connected
to the alarm block.
• Latch Time: Enter the duration the alarm
continues to trigger after the event ends.
• Show Message: Select the checkbox if you
want the system to display a system
message when an alarm triggers.
• Buzzer: Select the duration the system
will "beep" when motion is detected. Or
45
Using the Main Menu
select OFF to disable the "beep" during
motion events.
• Send Email: Select the checkbox if you
want the system to send email
notifications if an alarm triggers. Email
notifications must be configured.
• Record Channel: Select the channel you
wish the DVR to record during motion
recording.
• Full Screen: Select the Full Screen check
box so that the system goes into full screen
mode when motion or an alarm trigger is
detected.
• Post Recording: Enter the post recording
duration (the time the system continues to
record after a motion event occurs).
3
• Alarm Out: Select the checkbox to enable
the system’s alarm block to trigger a
connected external alarm.
• Latch Time: Enter the duration the alarm
continues to trigger after the event ends.
• Show Message: Select the checkbox if you
want the system to display a system
message when an alarm triggers.
• Buzzer: Select the checkbox to enable the
system to "beep" if an alarm triggers.
• Send Email: Select the checkbox if you
want the system to send email
notifications if an alarm triggers.
• Post Recording: Select the duration the
system continues to record as an event
after the alarm trigger ends. For example,
if you select 30s (30 seconds), the system
continues to record for 30 seconds after
the alarm trigger ends.
• Full Screen: Select the Full Screen check
box so that the system goes into full screen
mode when motion or an alarm trigger is
detected.
Click Apply to save your settings.
Configuring Alarm Settings
The Alarm settings menu allows you to
configure how the system behaves
when an external alarm device (not
included) is triggered.
To configure the Alarm tab:
1 From the Alarm menu, click the Alarm
tab.
3
Click Apply to save your settings.
Device
The Device menu allows
you to configure hard drive
and PTZ settings and
format hard drives or a
USB flash drive (not
included).
• For details on connecting PTZ cameras
(not included), see “Appendix B:
Connecting a PTZ Camera” on page 147.
2
46
Configure the following:
• Alarm In: Select the channel you wish to
configure.
• Alarm Type: Select the alarm type of the
device. Choose from N/O (normally open),
N/C (normally closed).
Using the Main Menu
Configuring Hard Drive settings
Formatting USB Flash Drives
ATTENTION: Formatting a USB flash
drive erases all data on the drive. 
To format the hard drive:
ATTENTION: Formatting the HDD
erases all data on the hard disk. 
This step cannot be undone.
1
This step cannot be undone.
1
Insert a USB flash drive (not included) into
one of the USB ports.
2
In the main menu, click Device>HDD.
3
Click Format USB, then click OK. Wait for
formatting to complete.
Select the HDD tab.
Formatting eSATA Backup Drives
You may use a single eSATA external
hard drive for backup purposes. This
allows for the quick backup of large
amounts of data. You must format an
eSATA hard drive before you may use it
with the system.
2
Click the checkbox under Select to choose
the drive you wish to reformat.
3
Click Format HDD.
4
When the warning window appears, click
OK. Wait for the system to format the hard
drive.
NOTE: The eSATA hard drive must be
self-powered to work with the
system.
NOTE: You may use any size eSATA hard
drive with the system. However, the
system will only use the first 350GB
for backup purposes (D3304/D3308/
D3216) or the first 900GB (D3316/
D3332).
To format an eSATA hard drive:
To set the hard drive recording mode
(loop recording or linear recording):
1 Select the HDD tab.
2
Select the checkbox beside the hard drive
you wish to configure.
3
In the Overwrite drop-down menu, select
Auto (recommended), or select the desired
duration the hard drive should retain its
data.
NOTE: If overwrite recording is enabled, the
system’s hard drive automatically
re-writes the hard drive’s oldest
content (first in first out).
4
ATTENTION: Formatting an eSATA
hard drive erases all data on the
drive. 
This step cannot be undone.
1
Connect an eSATA external hard drive to
the system.
NOTE: If you have previously used the hard
drive for another purpose, the hard
drive must be formatted as FAT32
before it will be recognized by the
DVR.
2
Right-click and select
Main Menu.
3
Click Device>HDD.
Click Apply to save your settings.
to open the
47
Using the Main Menu
4
5
Changing the System Language
Click Format esata. Click OK to confirm.
NOTE: If the DVR cannot recognize the hard
drive, restart the DVR. If it still does
not recognize the hard drive, format
the hard drive using a PC to FAT32.
1
In the Language drop-down menu, select
your desired system language.
2
Click Apply to save your settings.
When performing backups, the DVR will
now copy data to the eSATA drive. You can
view the data on the eSATA hard drive by
connecting it to a PC or Mac.
3
Right-click until you exit the menu. Follow
the on-screen instructions to restart your
system.
Changing Video Output - NTSC &
PAL
System
The System tab allows you to
configure the system time
and user accounts.
To change the video output:
1 In the Video Format drop-down menu,
select NTSC or PAL.
2
• For instructions on how to set the system
time, including how to setup automatic
Daylight Savings Time adjustments or
NTP, see “Setting the Date and Time” on
page 18.
Configuring Menu Time Out and
Auto Logout
The Menu Time Out setting allows you
to configure how long the system menu
will remain on the screen during
inactivity. If passwords are enabled, it
also enables the Auto Logout, which
allows the system to lock itself after the
system is idle for the selected duration.
Changing Date Format
You can change the way the system
displays the time (i.e. Month, Day, Year)
1
2
3
To change the date format:
Select the General tab.
In the Date Format drop-down menu,
select the desired format. Choose from
MM/DD/YY (Month, Day, Year), YY/MM/DD
(Year, Month, Date), or DD/MM/YY (Day,
Month, Year).
Click Apply to save your settings.
Changing Time Format
You can change the way the system
displays the date and time format (i.e
6:00 pm or 18:00).
To change the time format:
1 Select the General tab.
2
3
48
In the Time Format drop-down menu,
select 12 Hour or 24 Hour.
Click Apply to save your settings.
Click Apply to save your settings.
To configure Auto Logout:
1 Select the General tab. In the Menu Time
Out drop-down menu, select the desired
time before the system locks itself.
2
Click Apply to save your settings.
NOTE: You will need your system’s user
name and password to unlock the
system.
Adding Users & Changing the
Admin Password
• For details on changing admin and user
passwords, see “Managing Passwords” on
page 30.
• For details on creating User accounts, see
“Adding Users” on page 31.
Viewing System Information
• Click the Info tab.
Using the Main Menu
Advanced
The Advanced menu allows
you to update system
firmware, load system
defaults.
Configuring the "Auto Reboot"
feature
Auto Reboot allows the system to
restart during a specified time and date.
Restarting the system every so often
ensures system stability.
To enable the Auto Reboot feature:
1 Select the Maintain tab.
To upgrade the system firmware:
1 In your web browser, visit
www.digimerge.com and search for the
model number of your DVR (check the
label underneath your DVR for the model
number). Download the free firmware
upgrade if one is available.
2
Extract the firmware into a blank USB
flash drive. The firmware should be in a
folder named dvrupgrade. Ensure that
this is the only folder in the USB drive.
3
Insert the flash drive into one of the USB
ports.
4
Right-click to open the Menu Bar and click
the Main Menu button (
2
3
Configure the following:
• Auto Reboot: Select Enable or Disable to
activate or deactivate the Auto Reboot
feature.
• Reboot: In the drop down menu, select
how often the system restarts. Choose
from Every day, Every Week, or Every
Month. Enter the desired day and time you
want the system to restart.
Click Apply to save your settings.
Upgrading the System Firmware
Firmware upgrades can provide
improved functionality to your DVR.
When firmware upgrades become
available, you can download them for
free from www.digimerge.com.
5
Click Advanced.
6
Click Firmware Update.
).
Firmware Update
7
Follow the on-screen instructions to
update the firmware. Do not remove the
USB flash drive or power off the DVR
during the firmware update. Wait for the
system to reboot.
Restoring to Factory Default
Settings
Restoring to factory default settings
reverts any setting changes you have
made to their original settings. This
does not affect the recordings saved on
49
Using the Main Menu
the DVR. You can reset a single menu,
or all menus.
7
To load system defaults:
1 Right-click to open the Menu Bar and click
the Main Menu button (
).
2
Click Advanced. Then click Load Default.
3
Select the menus that you wish to restore
to default settings, or click All to restore
the entire system to default settings.
NOTE: It is recommended to leave the
Network menu unchecked when
restoring the system to factory
defaults. If you restore the Network
menu, you will need to redo remote
connectivity setup to access your
DVR over the Internet.
4
Click Apply.
5
When the warning window appears, click
OK to restore your settings.
6
Click OK to return to the menu.
50
Right-click until you have exited all menus.
The DVR prompts you to restart.
Restarting or Shutting Down the
DVR
To restart or shut down the DVR:
1 Right-click to open the Menu Bar and click
the Main Menu button (
).
2
Click Advanced.
3
Click Reboot or Shut Down.
4
Follow the on-screen instructions to
restart or shut down your system.
Configuring System Warnings
The system can send out email
notifications, or trigger a connected
alarm device if it detects system
abnormalities. For example, the system
can send out a warning if the hard drive
is low on storage.
Using the Main Menu
To configure system warnings:
1 Click the Events tab.
want to backup your current settings.
NOTE: This function only saves settings
created in system menus. It does not
save or backup any video.
To save your system configuration to a
USB flash drive (not included):
1 Insert a USB flash drive (not included) into
one of the USB ports.
2
Right-click to open the Menu Bar and click
Main Menu (
2
3
Configure the following:
• Event Type: Select the event that triggers
the system to send out a notification or
alarm trigger. Choose from Disk No Space
(low hard drive space), Disk Error (hard
drive error), or Video Loss.
• Enable: Select Enable or Disable to
activate or deactivate the system from
sending out notifications.
• Alarm Out: Select the checkbox to enable
alarm out devices from triggering.
• Show Message: Select the checkbox for
the system to display an error message
when an event occurs.
• Send Email: Select the checkbox for the
system to send out email notifications
when a system error occurs. Note, email
notifications must be configured.
• Latch Time: Select the delay duration in
the drop-down menu.
• Buzzer: Select the buzzer (system beep)
duration when the system detects a
system error.
Click Apply to save your settings.
).
3
Click Advanced and select the Maintain
tab.
4
Click Save Settings. Wait for the system to
save your settings.
Click to save all system settings to a USB flash drive
Loading a System Configuration
from a USB Flash Drive
1
Insert a USB flash drive (not included) that
contains a saved configuration to a USB
port. See above for details on how to save
your DVR configuration.
2
Right-click to open the Menu Bar and click
Main Menu (
).
Saving Your System Configuration
to a USB Flash Drive
3
The DVR allows you to save your current
system configuration to a USB flash
drive (not included). This is useful if you
Click Advanced and select the Maintain
tab.
4
Click Load Settings. The DVR will load the
saved settings from the USB flash drive
and then restart.
51
Setting up your DVR for Remote Connectivity
Setting up your DVR for Remote Connectivity
The system features the following PC/Mac remote connectivity options for connecting over
a LAN or the Internet:
• A PC Client Software to access a single system.
• Built-in browser-based software for Internet Explorer® (PC) or Safari® (Mac).
• CMS-D3, a multi-site CMS application for PC and Mac (for details, see “CMS-D3 Central
Management Software” on page 83).
Remote Viewing Client
For details on navigating the remote viewing interface,
see “Remote Viewing Interface” on page 59.
System Requirements
Prior to using FLIR Client 1, make sure your system meets or exceeds the following system
requirements:
Description
Requirement
CPU
Pentium® 4 or above
Operating
System
Windows XP/Vista/7/8
Memory
256 MB RAM or greater
Video
16 MB of video memory
Network (LAN)
10/100 BaseT Network
Mac OSX 10.6.6 and above (Intel processors only)**
Network (WAN) 384 Kbps upstream*
*High-speed Internet service is recommended when using DVR Netviewer.
Browser
Internet Explorer 7 or later (PC) / Safari 6.0 and above** (Mac)
NOTE: If a user connects to the system remotely, there may be slow performance when
accessing the system locally. This is normal, and not a malfunction.
** For the latest compatibility list, check www.digimerge.com, as new software versions are released to
the market.
52
Setting up your DVR for Remote Connectivity
Accessing your DVR within a local network (LAN)
You can connect to your DVR over the local area network (LAN). It is recommended to
confirm connectivity over a local network before setting up your DVR for Internet
connectivity.
NOTE: To complete the steps below, your computer must be on the same network as your DVR.
NOTE: Except where noted, the instructions below are the same for PC and Mac.
Step 1 of 3: Connect your DVR to the Local Area Network
1
Power off your DVR by turning the power switch to .
2
Connect an Ethernet cable (included) to the LAN port on the rear panel of the DVR. Connect
the other end of the Ethernet cable to a router or switch on your network.
3
Turn the power switch to I to power the DVR back on.
8-channel model shown
Ethernet Cable (included)
INTERNET
(not required
for local
viewing)
ROUTER
(Not Included)
COMPUTER
(Not Included)
Step 2 of 3: Obtain the DVR’s Local IP Address
1
Press the PTZ/
window.
button on the front panel of the DVR to open the System Information
DVR IP address
HTTP Port
53
Setting up your DVR for Remote Connectivity
2
Write down the IP Address and HTTP Port number of the DVR.
• A local IP looks something like this: 192.168.5.118. Note that single digit numbers appear as
three digits. For example, "005" is the same as "5".
• Write down the port number beside HTTP Port.
Step 3 of 3: Connect to the DVR’s Local IP Address
Follow the steps below to confirm connectivity over a local network on a PC or Mac.
To connect using the DVR’s local IP address on a PC:
1
Install Client software for PC from the CD or from www.digimerge.com.
2
Double-click on the Client software for PC icon (
3
Enter the following information:
• IP Address: Enter the IP Address of your
DVR.
• User Name: The default user name is
admin.
• Password: By default, the password is
000000.
• Client Port: By default, this is 9000.
4
) on your desktop.
192.168.0.101
Click Login to access your DVR. Client
software for PC connects to your DVR
and streams live video from your
cameras.
To connect to the DVR’s local IP address on a Mac:
1
Open Safari.
2
Enter http://, the IP address of the DVR, colon, and the HTTP port number of the DVR (e.g.
http://192.168.5.118:80) into the address bar. You must include the HTTP port number of the
DVR after the address. A page appears to prompt you to install a plug-in.
Example (Connecting to a Local IP Address using Safari):
http://
Local DVR IP
54
Colon
HTTP Port number
Setting up your DVR for Remote Connectivity
3
Click Download to download the plug-in for Safari.
Click Download
4
Click the downloads button ( ) on the top-right corner of Safari. Right-click
SurveillanceClient.dmg in the downloads list and select Open. A web plugin folder appears.
Right-click
SurveillanceClient.dmg
and click Open
5
Double-click SurveillanceClient and follow the on-screen instructions to install.
6
Quit Safari (right-click the Safari icon in the
dock and select Quit) and then restart
Safari.
7
Enter http://, the IP address of the DVR,
colon, and the HTTP port number of the
DVR (e.g. http://192.168.5.118:80) into the
address bar, as shown above.
8
Enter the DVR username and password to log in to the system. By default, the username is
admin, and the password is 000000.
Right-click Safari
and click Quit
Accessing your DVR Remotely over the Internet
Setting up remote connectivity allows you to view your DVR from any computer or
compatible mobile device with Internet access.
NOTE: Except where noted, the instructions below are the same for PC and Mac.
To set up remote connectivity with your DVR, you must:
1 Port forward the HTTP and Client Ports (default: 80 and 9000) on your router to your DVR’s IP
address.
2
Create a DDNS account.
3
Enable DDNS on the DVR.
4
Test the remote connection by connecting to the DDNS address.
55
Setting up your DVR for Remote Connectivity
Step 1 of 4: Port Forwarding
You must port forward the HTTP and Client ports (default: 80 and 9000) on your router to
your DVR’s IP address before you can remotely connect to your system. There are several
methods to port forward your router:
• Manually port forward the required ports on your router to your DVR’s IP address by
following your router manufacturer’s instructions. For more information on port
forwarding, see the reference guides on www.digimerge.com.
• Use the Auto Port Forwarding Wizard (PC only) to port forward the required ports (visit
www.digimerge.com for the Wizard software and manual).
NOTE: If the above ports are not forwarded on your router, you will not be able to access your
system remotely.
Step 2 of 4: Create a DDNS Account
FLIR offers a free DDNS service for use with your system. A DDNS account allows you to
set up a web site address that points back to your local network. This allows you to connect
to your system remotely. You must create a DDNS account in the same network as your
DVR.
To setup your free FLIR DDNS account:
1 In your browser, go to http://
ddns.myddns-flir.com and click Create
Account.
2
Complete the Account Information fields with
your personal information. Complete the
Warranty Information with your purchase
details (optional).
3
Complete the System Information fields:
• Product License: Select your product model
from the Product License drop down menu (i.e.
D3200 or D3300).
• <Product Code> - <MAC Address>: Locate
the MAC address of your DVR (press the
button on the remote control or front panel to
find the MAC address.
• URL Request: Choose a URL for your DDNS
connection (i.e. your name, your company or
business name, or anything of your choice).
4
Once the information has been entered, click
Create New Account.
56
Create a DDNS account
Enter personal information
Setting up your DVR for Remote Connectivity
5
Your Account information will be sent to you at the email Address you used in Step 2 .
You will need this information for remote access to your system. Record your information
below:
User name:
Domain name*:
Password:
Step 3 of 4: Enable DDNS on the DVR
To enable DDNS in your DVR:
1
Right-click to open the Menu Bar and click the Main Menu button (
2
Click Network and select the DDNS tab.
3
In the DDNS drop-down menu, select Enable. Beside Server, select FLIRDDNS (default).
).
Select Enable
Select FLIRDDNS
tomsmith
tsmith01
******
Domain Name: Enter Domain name/URL Request
User Name: Enter DDNS User Name
Password: Enter DDNS Device password
4
Under Domain Name, enter your Domain name/URL Request from the confirmation email
that was sent after you created your DDNS account.
5
Under User Name, enter your DDNS User Name that was emailed to you after DDNS
registration.
6
Under Password, enter your DDNS Device password that was emailed to you after DDNS
registration.
7
Click Apply to save your settings.
NOTE: Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address
before attempting to connect.
57
Setting up your DVR for Remote Connectivity
Step 4 of 4: Connect to the DDNS Address
To Connect to the DDNS Address Using the Client Software on PC:
1
Install and run the Client software for PC on a remote computer.
2
Enter the following information:
• IP Address: Enter the URL Request
followed by .myddns-flir.com. For
example, if your URL Request is
tomsmith, enter
tomsmith.myddns-flir.com
• User Name: The default user name is
admin.
• Password: By default, the password is
000000.
• Client Port: By default, this is 9000.
3
Click Login to access your DVR. Client
software for PC connects to your DVR
and streams live video from your cameras.
To Connect to the DDNS Address Using Safari on Mac
To access your DVR remotely, enter the DDNS address that you created earlier into Safari
(Mac). The DDNS address must include http:// , the name of your DDNS URL, followed by
.myddns-flir.com, a colon, and then the HTTP port number of your DVR.
For example:
Example of a DDNS address
http://tomsmith.myddns-flir.com:80
http://
DDNS Domain name created by you
.myddns-flir.com
Colon
HTTP Port number
Once you have entered your DDNS address into Safari, enter the DVR user name and
password at the login screen and click Login.
NOTE: To log in remotely, the default user name is admin. The password is 000000.
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Remote Viewing Interface
Remote Viewing Interface
Upon login, the Live tab opens. The Remote Viewing interface is the same for Internet
Explorer, PC Client Software, or Safari on Mac.
1
2
7
6
3
4
5
1
Navigation Tabs: Allows you to access the following tabs:
• Live: Watch live video.
• Playback: View saved video footage.
• Remote Setting: Configure system and networking options.
• Local setting: Configure where local files are stored on your hard drive.
• Logout: Exits remote viewing.
2
Active Channel List: Displays channels that are currently live.
3
Viewing options:
•
•
•
: Click to open all connected channels.
: Click to close all connected channels. Note that the system continues to record when
you close channels remotely.
: Previous page.
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Remote Viewing Interface
•
: Next page.
•
: Click to open the selected channel in full screen view.
•
: Click to select the desired split-screen viewing options.
4
Split screen viewing: Click the desired viewing mode.
5
Mute: Click to mute audio.
6
Main Screen: Main display screen for live viewing and playback. You can also drag the
screens to any desired position.
7
PTZ Controls: PTZ (Pan, Tilt, Zoom) control for connected PTZ cameras (not included).
Logging into the System
Log in to your system to begin remotely monitoring the system.
User name
Password
To log in to the DVR:
1 In the User Name field, enter admin.
2
In the Password field, leave the entry blank (default).
NOTE: By default, the user name is admin. The password is left blank.
3
Click Login to connect to the system.
Changing Viewing Modes
You can change the number of channels that the system displays simultaneously (i.e.
Split-screen Mode, Single-channel Mode, etc.).
To change the DVR’s viewing mode:
• Click one of the following:
• If the controls are not shown, click
.
.
Taking Screen Shots
The system can take screen shots of a selected channel during live view.
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Remote Viewing Interface
To take a screen shot of a channel:
1
Click
2
A pop-up window opens on the bottom left corner of the window. Click Preview to view the
image or Folder to show the image in the save folder.
beside the desired channel to capture an image.
If you receive an error taking a screen shot:
You may receive an error when taking a screen capture. This is caused by an Internet
Explorer security setting.
1
To reduce the security setting in Internet Explorer:
Click on Tools>Internet Options (in IE9 and above, click the gear icon on the top-right
corner).
2
Click the Security tab.
3
De-select Enable Protected Mode.
4
Click Apply to save your settings.
5
Refresh Internet Explorer.
Recording Video
You can record video footage directly onto your local hard drive. Once the video is in your
hard drive, you can back up the video footage onto recordable media such as USB memory
keys and blank CD/DVD media.
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Remote Viewing Interface
To record video:
1
Click
next to the channel that you wish to capture video from.The video will record to
the default save directory.
2
Click
to stop video recording.
Showing / Hiding Channels
The Active Channel List is a convenient way to show / hide the cameras that display in the
main viewing window.
To show or hide video in the main video window:
1
Click
beside the channel number to show a channel. Click
again to hide the channel.
Adjusting Sub-menu Options
The sub-menu option gives you quick access functions such as viewing video bit rate, and
viewing video in its original aspect ratio.
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Remote Viewing Interface
To open the sub-menu:
1 Right-click on a desired channel. A sub-menu
opens.
2
Click on one of the following:
• Show Bit rate: Displays video bit rate.
• Original Proportions: Displays live video in its
original proportions.
Changing the Save Directory of Screenshots or Recorded Video
1
Click the Local Setting tab.
2
Click
beside the desired category to browse for a save directory.
Local Setting tab
Browse button
3
Select the desired save directory, and then click OK.
4
Click Save to save your changes.
Changing the Format of Recorded Video (PC Only)
You can change the format of recorded video saved using the Remote Viewing interface.
This allows you to directly backup footage from your DVR as an .avi file. This does not affect
the format of video files that are backed up locally on the DVR (i.e. using a USB flash drive).
NOTE: This feature is not available via Mac.
1
Click the Local Setting tab.
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Remote Viewing Interface
2
Under File Type, select the file format you would like to use when saving video (264 or avi).
Local Setting tab
File Type
Interval
3
(Optional) Under Interval, select the maximum length (in minutes) for video saved on the
remote computer.
4
Click Save to save your changes.
Configuring PTZ Settings
The system supports remote PTZ controls for compatible PTZ cameras (not included).
• For details on connecting PTZ cameras to your system, see “Appendix B: Connecting a PTZ
Camera” on page 147.
1
64
To control the PTZ settings on the DVR:
From the Live tab, double-click to select the channel the PTZ camera is connected to.
Remote Viewing Interface
2
Use the PTZ control panel to control the pan, tilt, zoom, focus, and iris control of the camera.
Zoom, Focus, and
Iris settings
Direction keys:
Click to pan and
tilt the camera
On-screen PTZ Controls:
Click the button to enable / disable
on-screen PTZ controls. Click
inside the display area to pan and
tilt the camera
Preset:
Use the Preset tab to configure
camera presets. Once your PTZ
camera is in the desired angle,
press the + button to add the
setting to the Preset
Speed Slider:
Increase or
decrease the pan
and tilt speed
Cruise:
Use the Cruise tab to
add desired PTZ cruise options
Video Tab:
Use the Video tab to configure the
PTZ camera’s video quality.
Drag the slider to adjust settings
Video Playback
Video playback allows you to watch video that has been saved in the DVR’s hard drive.
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Remote Viewing Interface
To playback video:
1 Click the Playback tab.
Playback tab
2
In the calendar window, click the desired month, year, and date.
Select month and year
Select date
3
Under the Type drop-down menu, select the desired recording type you wish to search for
(Continuous, Alarm, or All).
4
Select the channels you wish to search. Check Synchronous playback to play all selected
channels at the same time.
Select recording type
Select channels
Click Month or Day
5
Click the Search button.
6
Click Play to begin playback.
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Remote Viewing Interface
Video Playback Controls
Playback window
Video content (green)
Drag the line left or
right to select the
playback time
Volume
Pause Step
Download
Forward content
Play Stop
Screen Capture
Video slider
Stop all video
• Step Forward: Plays video frame by frame. Click the Step Forward button to advance the
video by 1 frame.
• Video Slider: Drag the slider to control the playback speed.
• Download Content: Allows you to download recorded videos to your computer hard drive. To
download video, click the channel you want to back up and click the Download content button.
A list of files appears. Select the files you want to back up and click Start Download.
Configuring Display Settings
1
Click the Remote Setting tab, and then click Display>Live.
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Remote Viewing Interface
2
Configure the following:
• Channel: Select the channel you want to modify.
• Name: Enter the channel name if you want to re-name the channel
• Position: Select the position of where the title appears in the channel.
• Covert: Enable or Disable covert recording. Covert recording will hide the channel on the
DVR’s local display. You will see be able to see the channel when you log in remotely.
• Show Time: Select Enable or Disable to show or hide the time on the DVR’s local display.
• Record Time: Select Enable or Disable to show or hide the record time on the remote display.
3
Click Save to apply your settings.
Configuring Privacy Zone Settings
ATTENTION: Areas covered by privacy zones are not visible in recordings.
You can blank out a certain portion of the channel with a black box.
To configure a privacy zone:
1 Click the Remote Setting tab, and then click Display>Privacy Zone.
2
In the Channel drop-down menu, select the channel you wish to configure.
3
Select the Privacy Zone checkbox to enable privacy masking.
4
Drag your mouse cursor over the areas you wish to black out. A red box indicates the area
that is masked (blocked out).
Drag mouse over desired area
• To remove a privacy area, click on the red box, then click the Delete button.
5
68
Click Save to apply your settings.
Remote Viewing Interface
Configuring Recording Parameters
1
2
To configure system recording parameters:
Click the Remote Setting tab, and then click Record>Rec Parameters.
Configure the following:
• Channel: Select the channel you wish to configure.
• Record: Select Enable or Disable to start or stop system recording.
• Pack Duration: Select the duration of each saved file on the system. For example, if you select
15 minutes, then every file will contain 15 minutes of footage.
NOTE: Pack Duration settings are not supported on D3316/D3332. D3316/D3332 packages video
files into files of a maximum size of 255MB.
• Pre-record: Select whether to enable or disable pre-recording.
3
Click Save to apply your settings.
Configuring the Recording Schedule
To configure the recording schedule:
1 Click the Remote Setting tab, and then click Record>Schedule.
2
Configure the following:
• Channel: Select the channel you wish to configure.
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Remote Viewing Interface
• Week: Select the day of the week you would like to apply the settings to.
4 / 8 / 16-Channel:
32-Channel:
The recording schedule is
arranged as a grid. Each row
represents a recording type
(Continuous, Motion, and
Alarm), and each box
represents an hour.
3
Click the recording grid, and select the type and duration of recording.
4
(Optional) Use the top Copy and Copy To drop-down to copy the recording schedule to a
specific day or all days. Click Copy to copy the schedule.
5
(Optional) Use the bottom Copy and Copy To drop-down to copy the recording schedule to a
specific channel or all channels. Click Copy to copy the schedule.
6
Click Save to apply your settings.
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Remote Viewing Interface
Configuring System Recording Quality
1
Click the Remote Setting tab, and click Record>MainStream.
2
Under Resolution Mode, select D1 or 960H. If you do not have 960H-compatible cameras, it is
recommended to select D1, as D1 will provide a higher number of total frames per second
(FPS) for recording. If you change the Resolution Mode setting, the system will restart once
you save your changes.
3
Configure the following:
• Channel: Select the channel you wish to apply the settings to.
• Resolution: Select the desired recording resolution.
• FPS (Frame Rate): Select the desired recording frame rate. Note that higher frame rates
require greater bandwidth consumption during remote viewing.
• Audio: Select whether you want the system to record audio (audio cameras required, not
included).
4
Click Save to apply your settings.
Configuring Basic Network Settings
The basic network menu allows you to configure the network protocol type (DHCP or
Static), UPnP and mobile phone login information.
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Remote Viewing Interface
To configure basic network settings:
1 Click the Remote Setting tab, and click Network.
2
Configure the following under Basic Configuration:
• Type: Select between DHCP or Static. If you select Static, you can edit the IP address, Subnet
Mask, Gateway, and DNS settings.
• Auto Port Forwarding: Select Enable or Disable to enable or disable the Auto Port Forwarding
feature.
3
Click Save to apply your settings.
Configuring the System Substream
You can adjust the data streaming rate (also called the SubStream) when you connect to
the system remotely. If you want to conserve bandwidth, select a lower frame rate and
bitrate.
NOTE: Setting your system to stream with a lower frame and bitrate may cause the video to
appear choppy or slow.
To configure the system’s substream:
1 Click the Remote Setting tab, and click Network>SubStream.
2
72
Configure the Substream settings:
• Channel: Select the channel you wish to apply the settings to.
Remote Viewing Interface
• Resolution: Select the desired recording resolution.
• FPS (Framerate): Select the desired recording frame rate. Note that higher frame rates
require greater bandwidth consumption during remote viewing.
• Bit Rate: Select the desired video bit rate.
• Audio: Select whether you want the system to record audio (audio cameras required, not
included).
3
Click Save to apply your settings.
Configuring Email Notification Settings
To configure email notification settings:
1 Click the Remote Setting tab, and click Network> Email.
2
In the Email drop-down menu, select Enable.
3
Configure the following:
• SSL: Select ON/OFF to enable/disable Secure Socket Layer protocol.
• SMTP Port: Enter your SMTP address.
• SMTP Server: Enter your SMTP Server.
• Sender Email: Enter the sender email address. This can be any address of your choice.
• Sender Password: Enter your email server’s password.
• Receiver Email: Enter the recipient’s email address.
• Interval: Enter the interval the DVR waits before sending a new email notification.
4
Click Save to save your settings.
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Remote Viewing Interface
Configuring DDNS Settings
1
To configure DDNS settings:
Click the Remote Setting tab, and click DDNS.
2
Configure the following:
• DDNS: Select Enable or Disable.
• In the Server drop-down menu, select FLIRDDNS.
• Domain Name: Enter your Domain name/URL Request from the confirmation email that was
sent after you created your DDNS account.
• User name: Enter your DDNS User Name that was emailed to you after DDNS registration.
• Password: Enter your DDNS Device password that was emailed to you after DDNS registration.
3
Click Save to apply your settings.
Configuring Motion Detection Settings
1
2
74
To configure motion settings:
Click the Remote Setting, and click Alarm>Motion.
Configure the following motion recording parameters:
• Channel: Select the channel you wish to apply the settings to.
• Enable: Select this checkbox to enable motion recording.
• Sensitivity: Select the desired motion detection sensitivity. The greater the value, the greater
the motion sensitivity.
Remote Viewing Interface
• Buzzer: Select OFF to disable the buzzer when the system detects a motion event or select
the duration of the buzzer after the system detects a motion event.
Click and drag to configure
motion detection areas
Red: Motion detection enabled
Clear: Motion detection disabled
• Alarm Out: Select the checkbox to trigger connected alarm devices.
• Full Screen: Select the checkbox so that the channel goes into full screen mode when motion
is detected.
• Enable Record: Select to enable system recording when motion is detected.
• Post Recording: Select the post-recording time after a motion event occurs.
• Record Channel: Select the channels that should record during a motion event.
• Show Message: Select the checkbox to enable the system to display a warning message
during a motion event.
• Send Email: Select the checkbox for the system to send a email notification during a motion
event.
3
Drag your mouse cursor in the window to select the desired area to monitor the channel for
motion.
4
Click Save to apply your settings.
Configuring your System to "Beep" During Motion
You can set your system to "beep" during motion. This is useful to notify you if someone
enters or exits an area.
To configure the system to "beep" during motion:
1 Click the Remote Setting tab, and click Alarm>Motion.
2
In the Channel drop-down menu, select the channel you wish to configure.
3
Select the Enable checkbox.
4
Beside the Buzzer drop-down menu, select the "beep" duration or select OFF to disable the
"beep."
5
In the video window, select the area you wish to monitor for motion.
6
Click Save to apply your settings.
Result: The system beeps when it detects motion, and a green "M" icon appears. The green
"M" icon indicates that the system is only detecting motion, but not recording. To have the
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Remote Viewing Interface
system record motion events, enable motion recording in the recording calendar (Remote
Setting tab>Record>Schedule).
Configuring Alarm Notifications
Configure the settings for alarm devices (not included).
To configure alarm notifications:
1 Click the Remote Setting tab, and click Alarm>Alarm.
2
Configure the following:
• Alarm In: Select the channel that you wish to configure.
• Alarm Type: Select the alarm type N/O (normally open), N/C (normally closed), or select OFF.
• Buzzer: Select the "beep" duration when an event occurs.
• Latch Time: Select the desired latch time when an alarm triggers.
• Show Message: Select the checkbox so that the system displays a warning message during
an alarm recording.
• Send email: Select the checkbox for the system to send out email alerts during alarm
recording.
• Full Screen: Select the checkbox to enable the system to go into Full-screen View when an
alarm triggers.
• Alarm out: Select the checkbox to enable alarm out devices to activate.
• Enable Record: Select the checkbox to enable system recording when an alarm triggers.
• Post Recording: Select the desired post recording time after an alarm triggers.
• Record Channel: Select the channels that the system should record during an alarm trigger.
3
Click Save to apply your settings.
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Remote Viewing Interface
Configuring Hard Drive Recording Mode
1
To configure the hard drive recording mode:
Click the Remote Setting tab, and click Device>HDD.
Overwrite drop-down menu
2
In the Overwrite drop-down menu, select Auto to enable overwrite mode. When overwrite is
enabled, the system deletes the oldest footage (first in, first out) when the hard drive is full.

You can also select a desired amount of days or hours the system should retain data. For
example, if you select 30 days, the hard drive will begin to overwrite itself after 30 days. Note
that your hard drive must be large enough to store video for the selected duration.
3
Click Save to apply your settings.
Configuring PTZ Parameters
The system is capable of manipulating PTZ cameras (not included) that are connected to
the system. Please note that you will need PTZ information from the PTZ camera
manufacturer’s users guide. For details on connecting a PTZ camera to your system, see
“Appendix B: Connecting a PTZ Camera” on page 147.
To configure PTZ settings:
1 Click the Remote Setting tab, and click Device>PTZ.
2
Configure the following:
• Channel: Select the channel that the PTZ camera connects to.
• Protocol: Select the protocol of the PTZ camera*.
• Baud Rate: Select the baud rate of the PTZ camera*.
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Remote Viewing Interface
• Data Bit: Select the data bit rate of the PTZ camera*.
• Stop Bit: Select the stop bit rate of the PTZ camera*.
• Parity: Select the parity settings of the PTZ camera*.
• Cruise: Select Enable or Disable*.
• Address: Select the address of the PTZ camera*.
*Consult the PTZ camera’s instruction manual for protocol and configuration details
3
Click Save to apply your settings.
Configuring the System Time and Date
To configure the system time and date:
1 Click the Remote Setting tab, and click System>General.
2
Configure the system format and time:
• System Time: Enter the desired system time and date. An on-screen calendar appears when
you click the date.
• Date Format: Select the desired format the date is displayed in.
• Time Format: Select between 12 hour or 24 hour time formats.
3
Select DST to enable daylight savings time, or NTP to sync the time with a NTP time server.
NOTE: Using the NTP feature requires that your DVR have a constant Internet connection.
Changing the System’s Menu Time Out
To change the system’s time out menu:
1 Click the Remote Setting tab, and click System>General.
2
In the Menu Timeout drop-down menu, select the duration the menu stays on screen before
disappearing.
3
Click Save to apply your changes.
Configuring System User Accounts
You can add user accounts on the system.
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Remote Viewing Interface
To configure the user accounts menu:
1 Click the Remote Setting tab, and click System>Users.
2
Configure the following:
• Click the desired user you wish to configure (i.e. user1).
• User name: Enter the desired user name.
• Password: Enter the desired user password.
• Confirm: Re-enter the user password.
• Active: Select Enable or Disable to activate or de-activate a user account.
• Password: Select Enable to require a user password when users log on.
3
Select the menus that the user will have access to.
Select the menus users will
have access to
4
Click Save to apply your settings.
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Remote Viewing Interface
Viewing System Information
1
To view system information:
Click the Remote Setting tab, and click System>Info.
Upgrading System Firmware
To upgrade the system firmware, download the latest firmware from the system’s product
page at www.digimerge.com.
To upgrade the system firmware:
1 Download and extract the file to your computer’s desktop.
2
Click the Remote Setting tab, and click Advanced>Firmware upgrade.
3
Beside Upgrade File Path, click the browse button (
Open.
4
Click Start to begin the firmware upgrade.
5
Follow the on-screen instructions to complete the firmware upgrade.
). Locate the firmware, and click
NOTE: Your system may have to restart after a firmware upgrade.
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Remote Viewing Interface
Restoring Default Settings
1
To restore the system’s system defaults:
Click the Remote Setting tab, and click Advanced>Load Default.
2
Select the menus that you wish to restore to factory defaults.
3
Click Save to restore system defaults for the selected items.
Configuring Event Settings
The Event Settings tab allows you to configure how the system behaves when a system
event occurs (e.g. hard drive error, video loss). This is useful if you want your DVR to notify
you if there is a potential system problem.
To configure the system event settings:
1 Click the Remote Setting tab, and click Advanced>Events.
2
Configure the following:
• Event Type: Configure the type of event that triggers the system to send an alert.
• Enable: Select Enable to activate the system to notify you if an event occurs.
• Buzzer: Select OFF to enable/disable the system buzzer or select the duration of the system
buzzer after an event occurs.
• Show Message: Select the checkbox to enable the system to display a warning message when
an event occurs.
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Remote Viewing Interface
• Send Email: Select the checkbox to enable email notifications. Email notification must be
enabled.
• Alarm Out: Enable or disable the alarm out panel.
• Latch Time: Configure the system latch time after an event occurs.
3
Click Save to save changes.
Configuring Auto-Reboot
Auto-reboot allows the system to restart automatically at a set time or date. This improves
system stability.
To configure Auto Maintain:
1 Click the Remote Setting tab, and click Advance>Maintain.
2
Click the Auto Reboot drop-down menu, and select Enable or Disable to activate or
deactivate the auto-reboot feature.
3
Under Reboot, select how often you want the system to reboot and the time you want the
system to reboot.
4
Click Save to apply your settings.
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CMS-D3 Central Management Software
CMS-D3 CENTRAL MANAGEMENT SOFTWARE
CMS-D3 is a central management software that allows you to view and manage multiple
FLIR D3000 Series DVRs.
System Requirements
Your system must meet the system requirements below:
Minimum Specification
CPU
Core 2 Duo 2.4 GHz or higher
RAM
2 GB or higher
Video Card1
DirectX® 9.0 compatible video card
NVIDIA GeForce 9500GT or higher; 512 MB video memory or higher
Network
1 Gigabit internal network recommended (including NIC, router/switch, and Cat 5e or
higher RJ45 cabling)
512 MB or higher upload speed for remote connections
HDD
1 GB free, excluding space required for recording
Operating
System
Windows® Vista Business, Enterprise, or Ultimate (32 bit or 64 bit)
Windows® 7 Professional, Enterprise, or Ultimate (32 bit or 64 bit)
Windows® 8, Windows® 8 Professional
DirectX® 9.1 and above required
Mac OS® 10.6 and above
1 Make sure to install video card drivers provided by the manufacturer.
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CMS-D3 Central Management Software
Installing CMS-D3
To install CMS-D3:
• Download CMS-D3 for free from www.digimerge.com. Extract the setup file and then
double-click it.
NOTE: You may receive installation warnings. This is normal. Accept the security warnings to
continue.
1
Follow the on-screen instructions to install the software.
2
Click Finish to launch CMS-D3.
Click Finish
3
Click Login to login to the software. By default, a password is not required to log into CMS-D3.
Click Login
NOTE: To open CMS-D3 from the desktop, double-click the CMS-D3 icon (
Adding DVRs
Adding a DVR from the local area network (LAN)
Once you open CMS-D3, you can add a DVR.
Prerequisites:
• DVR must have access to the local area network (LAN).
84
).
CMS-D3 Central Management Software
To add a DVR to CMS-D3:
1 When CMS-D3 opens the first time, the Add Camera Wizard opens. Click Next.
Click Next
NOTE: If the Add Camera does not open, click Help>Open Wizard to manually open it.
2
Click Add online device. The client software scans for DVRs on your network.
Show Online Devices
3
Click your DVR in the list and click Add Selected Device. The Add Device screen opens and
populates the DVR’s IP Address, Port, and the number of channels.
Click your DVR in the list
NOTE: If your DVR does not appear in the list, click Exit>Add Device. Then, enter the local IP
Address of the DVR.
4
Under Device Name, enter a name for your DVR of your choice (e.g. home, business, etc.).
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CMS-D3 Central Management Software
5
Under User Name, enter the DVR’s user name (default: admin).
6
Under Password, enter the DVR’s password (default: 000000)
7
Click Add.
Enter a name for your DVR
Enter the DVR’s user name (default: admin)
Enter the DVR’s password
(default: 000000)
Click Add
8
Click ImportAll. This adds all DVRs and cameras to the Default group.
Click
9
86
Click Next then click Finish to complete the Wizard.
CMS-D3 Central Management Software
10 Click Main View.
Click Main View
11 Click and drag Default Group to the display grid.
Adding a DVR using a DDNS address
If you have DVR systems that have DDNS set up, you can add them to CMS-D3.
Prerequisites
• Create a DDNS account.
• Enter the DDNS information into the DVR locally.
• Port forward the required ports to the router.
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CMS-D3 Central Management Software
To add a DVR using a DDNS address:
1 From the Control Panel tab, Click Group Device Management.
Click Group Device Management
2
Click Add Device.
3
Configure the following:
• Device Name: Enter a name for your DVR of your choice (e.g. home or office).
• IP Address: Enter the Domain Name from the confirmation email, followed by
.myddns-flir.com. For example, if your Domain Name/URL Request is tomsmith, enter
tomsmith.myddns-flir.com.
Enter a name for your DVR
Enter Domain Name/URL Request,
followed by .myddns.flir.com
Enter DVR’s Client Port (default: 9000)
Enter DVR’s User Name (default: admin)
Enter DVR’s Password (default: 000000)
Click Add
• Port: Enter the DVR’s Client Port (default: 9000).
• User Name: Enter the DVR’s User Name (default: admin).
• Password: Enter the DVR’s Password (default: 000000).
4
Click Add.
5
Click ImportAll. This adds all DVRs and cameras to the Default group.
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CMS-D3 Central Management Software
6
Click the Control Panel tab.
7
Click Main View.
Click Main View
8
Click and drag Default Group to the display grid.
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CMS-D3 Central Management Software
Result
Control Panel
You can access your DVRs, including live and recorded video and configuration through the
Control Panel. You may open the Control Panel at any time by clicking the Control Panel
tab.
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The menus available through the Control Panel are:
• Main View: View live video from your cameras. For details, see “Main View” on page 91.
• Remote Playback: Playback recorded video from your DVR. For details, see “Remote
Playback” on page 97.
• Group Device Management: Manage DVRs and camera groups. Remotely configure DVR
settings. For details, see “Group Device Management” on page 100.
• Local Log Search: Search for logs on your DVRs. For details, see “Local Log Search” on
page 103.
• Account Management: Configure user accounts and passwords for the client software. For
details, see “Account Management” on page 105.
• File Management: View or manage screenshots and recorded video files. For details, see
“Remote Playback” on page 97.
• System Configuration: Configure CMS-D3 settings. For details, see “System Configuration”
on page 110.
Main View
Main View allows you to view live video from your cameras.
To access Main View:
• From the Control Panel, click Main View (
).
10
1
9
2
3
4
5
6
7
8
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1
DVR/Camera List: Shows a list of all DVRs/camera groups and cameras connected to the
client software.
• Camera groups are shown with an
icon. DVRs are shown with an
a DVR or camera group expand the DVRs or cameras in it.
• Cameras are shown with one of the following icons:
icon. Double click
Camera online, but not selected in live view.
Camera online and selected in live view.
Camera is offline (connection issue).
• Click-and-drag cameras, DVRs, or camera groups to the display grid to open them.
TIP: You can click-and-drag cameras from different DVRs to create custom views.
2
Hide DVR/Camera List: Click the arrow to hide/show the DVR/Camera List.
3
Alarm: Click to show the Alarm Panel. The Alarm Panel shows a list of system alarms and
events, such as motion detection events.
4
Clear Alarms
5
: Click to mute/un-mute the audio alarms that are played when events
Mute Alarm Sound
occur. To configure the alarm sounds that are played, see “Alarm Sound” on page 112.
6
Main View Toolbar:
: Click to clear all alarms from the list.
• Full-Screen
: Click to open the display grid in full-screen. Press ESC to exit full-screen.
• Select Layout
: Click to select a display grid layout.
• Stop Live Display
• Screenshot
: Click to save a screenshot of the currently selected channel.
• Manual Record
• Previous/Next
• Sequence
• Volume
92
: Click to stop camera streaming on all channels.
: Click to start/stop manually recording the currently selected channel.
: Click to go to the previous or next camera or page.
: Click to configure Sequence mode.
: Click to control volume.
CMS-D3 Central Management Software
7
Page
: When more cameras are opened than windows on the display grid, they are
organized into pages. The current page and total number of pages is shown at the bottom of
the Main View tab.
8
Alarm Panel Controls:
9
•
Auto-hide: Click to enable/disable alarm panel auto-hide.
•
Maximize Alarm Panel: Click to open the Alarm Panel in its own tab.
•
Show/hide Alarm Panel
Camera Display: Click to select a channel. Hold the mouse over the channel to access the
Camera Toolbar. The camera toolbar contains the following options:
Hold the mouse over a channel
to open the camera toolbar
• Manual Record
: Click to start/stop manual recording of the currently selected camera.
: Click to take a screenshot from the currently selected camera.
• Screenshot
• PTZ
: Click to access PTZ controls. For details, see “Using PTZ Controls” on page 95.
• Stop Live Display
: Click to stop streaming the selected camera.
• Digital Zoom
: Click to enable digital zoom mode. The cursor will change to a
Then, click and drag on the camera picture to zoom in. Click again to zoom out.
: Open the Color Settings menu for the selected camera.
• Color Settings
icon.
: Click to mute / un-mute audio from the selected camera. Audio-enabled
• Mute audio
cameras required (not included).
10 CPU Status: Shows the level of CPU use on your computer.
Using Multiple Windows or Monitors
You can create additional CMS-D3 windows. These windows can be used to monitor
cameras on secondary monitors.
NOTE: Using secondary monitors increases the amount of required computing power. If you
would like to use this feature, it is recommended to have a computer that exceeds the
specifications listed in “System Requirements” on page 83.
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To open multiple windows:
• Click an open tab and drag it outside of the main window. A secondary window opens with
the selected tab. You may now move that window to a secondary monitor.
Click and drag the tab
outside of the window
R
TIP:
To open additional Live
View tabs, click Control
Panel, then Live View.
This allows you to
monitor different
cameras across
multiple monitors.
Using Sequence Mode
When Sequence Mode is activated, Main View will automatically cycle through pages every
few seconds. You can set Sequence Mode on one or all CMS-D3 windows.
To use Sequence Mode:
to open Sequence Mode controls.
1
Click
2
If you want to use Sequence Mode only on the current window, click Current Main View. Then,
select Independent for the current window to use a custom switch interval (dwell time) or
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Sync with Global for the current window to use the same interval as other windows.
Click Current Main View to use
Sequence Mode on the current window

OR

If you want to use Sequence Mode on all windows, click Global Main View. Enable the
checkbox to force all Main View windows to use the same interval as other windows.
Click Global Main View to use
Sequence Mode on all windows
3
Use the slider to set the Switch Interval (dwell time).
4
Click Start to start Sequence Mode.
Using PTZ Controls
If you have a PTZ camera, you can control it remotely through the software.
NOTE: You must connect the PTZ camera to the DVR and configure PTZ settings locally before
you can use PTZ controls. See the manual for your system for details.
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To control PTZ cameras:
1
In Main View, hold the mouse over the PTZ camera to open the Camera Toolbar. Click
open PTZ controls.
Open PTZ controls
PTZ Controls
Use the arrows to control
the camera’s position
Adjust zoom level
Adjust focus
Adjust iris
Set PTZ speed
Configure/call presets
Start/stop PTZ cruise
Using PTZ Presets
Set camera position
Click to access
Preset controls
Goto preset
Save selected preset as current position
Delete selected preset
Select preset number
Using PTZ Cruise
When PTZ cruise is enabled, the camera will cycle through saved presets. You must save
presets to use PTZ cruise.
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CMS-D3 Central Management Software
To start / stop PTZ cruise:
1 Click Cruise.
2
Click
to start the PTZ cruise. Click
to stop the PTZ cruise.
Click to open cruise controls
Click to stop cruise
Click to start cruise
Remote Playback
Remote Playback allows you to view recorded video from your DVR on your computer.
To access Remote Playback:
1
From Control Panel, click Remote Playback (
).
2
Double-click the camera group then the DVR you would like to playback from.
3
Check up to four channels you would like to playback.
• Optional: Check Synchronous Playback to playback video from multiple channels at the same
time. If this is unchecked, you can select different playback times on each camera.
4
In the calendar, select the day you would like to playback. A red triangle is shown on days that
have recorded video available for the selected channel(s).
5
Click Search. The time bar shows video recorded on your DVR.
6
Click
to start playback at the selected time.
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7
Click inside the time bar to select the playback time.
Check
cameras to
select for
playback
Select the date
in the calendar
Click to start playback
Click inside time bar to select playback time
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Remote Playback Controls
Select DVR /
camera group
Select cameras
for playback
Select file type
Enable
Synchronous
Playback
Select
playback date
Search for
video
Previous
time period
Next time period
Click to select playback time
Timeline zoom in
Hold the mouse over a window to
view window controls
Forward one
frame
Fast
forward
Pause Slow
Play
Stop
Timeline zoom out
Digital
zoom
Screenshot
Mute
Download
video
Manual record
Play all
Mute
Single
Fast
forward all channel
Slow all Full-screen Quad
view
Stop all
Pause all
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Downloading Video Files
You can download video files to your computer using Remote Playback.
To download video files by file:
1
Hold the mouse over the camera you would like to download video from. Click
download menu.
to open the
Click to open download menu
2
Check the files you would like to download and click Download. Wait for the files to download.
Check the video
files you would
like to download
Click Download
Video files are saved in .264 format. To open downloaded video files in CMS-D3, see “Video
Player” on page 108. If you want to covert video files to .avi, download the AVI converter
from www.digimerge.com.
Group Device Management
The Group Device Management menu is used to manage DVRs and camera groups. It is
divided into the Device Panel and the Group Panel.
The Device Panel (left side) allows you to add, modify, or delete DVR systems. It is also used
to remotely configure DVR settings.
You can use the Group Panel (right side) to set up camera groups. Camera groups organize
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DVRs and cameras together to simplify the management of multiple systems. You must
add a camera to a camera group before you will be able to access it for live video or
playback. You can add multiple DVRs or cameras from different DVRs to a camera group.
The DefaultGroup is created by default, and you can create additional groups according to
your needs.
Add group
Modify group
Delete group
Camera group
DVR
Camera
Add DVR
manually
DVR
Camera
Scan LAN
for DVRs
Add selected DVR
or camera to group
Add all cameras
and DVRs to group
Modifying DVRs
You can modify the name or connection information of DVRs in the Devices Panel.
To modify a DVR:
1
Hold the mouse over the DVR in the Devices Panel and then click
.
Click to modify a DVR
2
Modify the DVR’s information and click Modify.
Deleting DVRs
You can delete DVRs from CMS-D3.
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To delete a DVR:
• Hold the mouse over the DVR in the Devices Panel and then click
. Click Yes to confirm.
Click to delete a DVR
Remotely Configuring DVRs
You can configure DVR settings using the software.
To remotely configure a DVR:
• Hold the mouse over the DVR in the Devices panel and click
for your DVR for details on available settings.
. See the Instruction Manual
Click to configure DVR
settings
Creating Camera Groups
1
Under Group, click Add. Enter a name for your group and click Yes.
Click Add
2
To add cameras to your camera group, double click DVRs on the left side to see the cameras
connected to them. Then, click the cameras you would like to add and click Import. Or, click
ImportAll to add all cameras from all DVRs.
Double-click to expand DVRs;
click to select cameras
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Add selected
camera
Add all cameras
from all DVRs
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Modifying Camera Groups
You can change the name of a camera group or delete cameras or DVRs from the camera
group. Deleting cameras or DVRs from a group does not remove them from CMS-D3.
To modify a camera group:
1 Click the camera group then click Modify.
Click Modify
Click camera group
2
Enter a new name for the camera group and then click Yes.
To remove DVRs or cameras from a camera group:
1 Click the DVR or camera to select it. Double click camera groups or DVRs to expand.
2
Click Delete and then click Yes to confirm.
Click Delete
Click camera or DVR
Deleting Camera Groups
• Click the camera group you would like to delete and click Delete. Click Yes.
Click Delete
Click camera group
Local Log Search
The Local Log Search allows you to search CMS-D3 logs. By default, CMS-D3 retains logs
for up to one week. You may set the log retaining time up to one month (for details, see
“System Configuration” on page 110).
To search for logs:
1
From the Control Panel, click Local Log Search (
).
2
Configure the following search options:
• User Name: Select All Users to search for logs generated by all users or select a specific
user to see logs generated by that user.
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• Log Type: Select Alarm for motion detection alarms and system warning logs, Operation for
operations logs, such as configuration changes, or System for logs of user access to the
system (e.g. log-ins and log-outs).
• Minor Type: Select All to search for all logs in the Log Type you have selected or select a
specific type of log to search for.
• Group: Select the DVR or camera group you would like to search for logs on or select All
Groups to search for logs from all DVRs and camera groups.
• Start Time/End Time: Select the start and end time for your search.
Click Search. All logs that meet your search parameters appear in the list.
3
Configure search
parameters
Click Search
Backing up Logs
You can backup log search results to your computer hard drive or open saved log files in
CMS-D3.
To back up logs:
1 Perform a search using the steps above.
2
Click Backup.
Click Backup
3
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Select a folder and enter a file name. Click Save.
CMS-D3 Central Management Software
To open saved log files:
1 Click View Backup.
Click View Backup to open
saved log files
2
Select a log file and click Open.
Account Management
The Account Management menu allows you to create user accounts for CMS-D3.
The client software has the following types of user accounts:
• Admin: The admin account is logged in by default when you first run the client software. This
is a unique account that has full control over all software and DVR functions. The admin may
add, modify, or delete any user account.
• User: This is a standard user account. User accounts have only the permissions they are given
by the admin and cannot change software settings or change other user accounts. Users may
change their own password.
To access Account Management:
• From the Control Panel, click Account Management (
).
Enabling Passwords for the Admin Account
By default, the password for the admin account is blank, and a password is not required to
access CMS-D3. Creating a custom password for the admin account will make it so
passwords are required to access the software.
To create a password for the admin account:
1 While logged in as the admin account, click the admin account in the list and then click
Modify.
Click Modify
Click the admin
account
2
Enter a Password for the admin account. Repeat the password under Confirm.
3
Click Save to save the password.
NOTE: Click
to lock CMS-D3. You will need to enter the admin password to continue using
CMS-D3. Or, click System>Switch User to login with a different user account. Please
note that this does not log out the admin account until another account is logged in.
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Adding User Accounts
NOTE: Only the admin account may create new user accounts.
1
Click Add.
Click Add
2
Configure the following:
• Under Password, enter a password for the user account. Repeat the password under Confirm.
• In the bottom area, check the permissions you would like to assign to the user account.
Configure User
Name and Password
Select
permissions
3
Click Save to create the user account.
Modifying User Accounts
1
Click the account you would like to modify and then click Modify.
Click Modify
Click the account
2
Edit the user account settings and permissions as needed and click Save when finished.
NOTE: User accounts may only modify their own password. The admin may modify passwords
or permissions for any user account. You cannot change the User Name of an account.
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Deleting User Accounts
• Click the account you would like to delete and then click Delete. Click Yes to confirm.
Click Delete
Click the account
NOTE: Only the admin account may delete user accounts.
Using File Management
Use File Management to access manual recordings and screenshots.
To use File Management:
1
From Control Panel, click File Management (
2
On the left side of the screen, click the camera group, DVR, or camera you wish to search.
3
Click the Videos tab to search for manual video recordings or click the Pictures tab to search
for screenshots.
4
Set the Start Time and End Time for your search. The timestamps on manual recordings and
screenshots are based on the timestamps on the original video recordings, not when the files
were saved.
5
Click Search to search for files.
).
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6
Double-click to open files or use the controls on the bottom of the screen to delete or save
files to a different location on your computer.
Select Picture or Video
Set Start Time and End Time
Select the
camera group,
DVR, or
camera you
wish to search
Search for
files
Double-click to open files
Delete file
Click to Save files to
a different location
NOTE: Picture files are saved in .png format. Video files are saved in .264 format. If you want
to covert video files to .avi, download the AVI converter from www.digimerge.com.
Video Player
The Video Player allows you to open backup video files extracted from the DVR or to play
manual recordings or downloaded video files.
Opening Backup or Downloaded Video Files
1
Click File>Open Video File. The Video Player opens.
Click File>Open Video File
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2
Click
. Then select your video file and click Open. It will begin playing back in the Video
Player.
Click to open a video file
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Video Player Controls
Close
Open file
Pause Slow
Play
• To zoom in, click
Stop
Frame-by-frame
Fast
forward
Mute/unmute
Zoom
Screenshot
and click-and-drag. Click again to zoom out.
System Configuration
The System Configuration menu allows you to configure settings for CMS-D3.
To access System Configuration:
• From the Control Panel, click System Configuration (
110
).
CMS-D3 Central Management Software
General
To configure General options:
1 Configure the following:
• Language: Select the language.
• Log Keeping Time: Select the amount of time the software will retain system logs.
• Enable audio on multiple channels simultaneously: Check to allow the software to play audio
on multiple channels at the same time.
• Enable Auto-login: Check to enable auto-login. If Auto-login is checked, passwords will not
be needed to start the software.
• Resume Live View Status: Check for the software to restore the last used view configuration
after opening.
2
Click Save to save changes.
File
The File sub-menu allows you to configure default save folders for screenshots and video
files. You can also set up an alarm that activates when the disk space on your computer is
low.
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To configure save folders:
1
Click
2
Click Save to save changes.
and then select the desired folder.
To configure alarm when computer disk space is low:
1 Check Alarm when disk space is less than to enable an alarm if the disk space on a hard
drive containing the one of the save folders is less than the amount specified.
2
Configure the amount of disk space in MB that will trigger the alarm. The lowest you can set
is 500MB.
3
Click Save.
Alarm Sound
The Alarm Sound menu allows you to configure the audio alerts that will play when events
occur. You may use any .wav file as your audio alerts.
Play audio alert
Click to select audio
alert (.wav file)
Click Save
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FLIR Player: Playing Backed up Video on PC
FLIR Player: Playing Backed up Video on PC
FLIR Player allows you to view your backed up video files from your DVR on your PC.
NOTE: To view backed up video files on Mac, see “FLIR Mac Player: Viewing Backed up Video
on Mac” on page 115.
Minimum System Requirements
• Intel Pentium 4 or above
• Microsoft Windows XP/Vista/7/8
• 256 MB Ram
• 16 MB video memory
Prerequisites
• Back up video files from the DVR to your local hard drive.
Installing FLIR Player
1
Insert the software CD that comes included with the system.
• OR download Video Player for PC from www.digimerge.com, under the page for your DVR
model.
2
Click DVR Software>FLIR Player - PC. Follow the on-screen instructions to install FLIR
Player 1.
Running FLIR Player
1
Double-click the FLIR Player (
) icon on the desktop.
2
Click the Open File to load a single video file. Click the  button next to it to load a folder with
backed-up videos.
Open File
Open Folder
3
Select the file and click Open.
• If you are opening a folder, click Add.
4
Double-click the file in the list on the right to begin playback.
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FLIR Player: Playing Backed up Video on PC
FLIR Player Interface Overview
Click here to open the
Advanced Config menu
Video Window
Add file
Remove file
Delete file
Hide/reveal
playlist
Rewind
Open File
Play
Stop
Previous Next
File
File
Fast Forward
Snapshot button
About the Advanced Config menu
The Advanced Config menu allows you to select where the screen captures are stored.
To open the Advanced Config menu:
1
Click the
button.
2
Click Select to change the snapshot save folder. Then select the folder and click OK.
Select
3
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Click OK to save changes.
FLIR Mac Player: Viewing Backed up Video on Mac
FLIR Mac Player: Viewing Backed up Video on
Mac
FLIR Mac Player allows you to view your backed up video files.
To install FLIR Mac Player:
1 Go to www.digimerge.com and search for the model number of your DVR (look at the label
underneath your DVR for the model number).
2
Navigate to the product page for your DVR model and download Video Player for MAC.
3
Extract the file and double-click the FLIR Mac Player installer (.pkg) file. Follow the
on-screen instructions to install the software.
Launching FLIR Mac Player:
• Click the FLIR Mac Player icon (
) in the Dock or in your Applications List in Finder.
FLIR Mac Player Interface
Video playlist
Video window
Video slider
Frame by frame Volume slider
Play
Hide video playlist
Stop
Fast forward
Rewind
Looped playback
Load new file
Load folder
Clear playlist
Remove selected file
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FLIR Mac Player: Viewing Backed up Video on Mac
Loading Individual Video Files
To load files saved onto your hard drive:
1
Click the Load new file button (
).
2
Browse and select the desired file. Click Open to add the file to the video playlist.
NOTE: The default save directory is in your Home folder/dvr.
Double-click file to begin playback
3
Double-click the video file in the playlist to begin playback.
Loading Multiple Video Files
You can load an entire folder of video files.
To load multiple video files saved onto your hard drive:
1
Click the Load folder button (
).
2
Select the desired folder you wish to add to the playlist. Click Open to add all the videos in the
folder.
Double-click file to begin playback
3
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Double-click the video file in the playlist to begin playback.
Remote Viewing on Internet Explorer
Remote Viewing on Internet Explorer
You can connect to your DVR using Internet Explorer 7 or higher on a PC.
NOTE: On PC, remote viewing is only compatible with Internet Explorer. Mozilla Firefox, Opera,
and other browsers are not supported. For Safari connection instructions, see “Setting
up your DVR for Remote Connectivity” on page 52.
Prerequisites
• The HTTP Port (default: 80) and Client Port (default: 9000) must be port forwarded to your
router.
• You must create a DDNS account, and have the DDNS settings configured in your DVR. For
details, see “Accessing your DVR Remotely over the Internet” on page 55.
• The DVR must have internet access.
To connect to your system on Internet Explorer:
1 Open Internet Explorer.
NOTE: If you are connecting using Internet Explorer 9, you must use the 32-bit version. From
the Start Menu, click Internet Explorer. Do not click Internet Explorer (64-bit).
32-bit Internet
Explorer
NOTE: It is recommended to select Run as administrator when you open Internet Explorer to
ensure full functionality.
2
Enter the IP Address or DDNS address of the DVR in the address bar:
• IP Address: Enter http://, the IP address of the DVR, colon, and the HTTP port number of
the DVR (e.g. http://192.168.5.118:80) into the address bar. You must include the HTTP port
number of the DVR after the address. You can obtain the local IP address off the DVR by
pressing the
button on the front panel.
Example of a Local IP Address
http://192.168.0.101:80
http://
Colon
DVR’s Local IP address
HTTP Port number
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Remote Viewing on Internet Explorer
• DDNS Address: The DDNS address must include http:// , the name of your DDNS URL,
followed by .myddns-flir.com, a colon, and then the HTTP port number of your DVR.
Example of a DDNS address
http://tomsmith.myddns-flir.com:80
http://
DDNS Domain name created by you
3
.myddns-flir.com
Colon
HTTP Port number
An attention bar prompts you to install ActiveX® plug-ins. You must install the ActiveX®
plug-in to connect to your DVR. Click inside the attention bar, and select Install this Add-on
for All Users on This Computer to install the plug-in.
Click inside the attention bar
Select Install this Add-on for All Users on This Computer
• If you are connecting using Internet Explorer 9 or 10, the attention bar appears on the bottom
of the screen. Click Allow to install the plug-in.
Attention Bar in Internet Explorer 9
Click Allow
4
Under User Name and Password, enter the DVR’s username and password. By default, the
username is admin and the password is 000000.
5
Click Login to log into the system.
NOTE: Once logged in, the system interface is identical to the one used in the Client Software.
For details, see “Remote Viewing Interface” on page 59.
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Mobile Apps: Accessing your DVR Using a Mobile Device
Mobile Apps: Accessing your DVR Using a Mobile
Device
You can remotely view camera streams from your DVR on compatible mobile phones and
tablets.
NOTE: Port forwarding is required before you can connect to your DVR using a mobile device.
Different features are available on each mobile viewing device and application.
Compatible Devices and Platforms
Platform
Supported Versions and Devices
iOS
iOS v. 5.0 and higher
iPhone/iPod Touch
iPad (1st generation and above)
App Name
Digi Summit
(iPhone)
Get App From
Apple App Store
Digi SummitHD
(iPad)
Android
Android v. 2.2 and above
Digi Summit
Google Play Store
For the latest device compatibility list, visit www.digimerge.com
Before you Begin
You will need the following before you can start viewing on your mobile device:
• Your DVR’s DDNS address: 
Before you can connect with a mobile device, you must complete the setup process for remote
viewing to obtain your DDNS address and enable DDNS on your DVR. Complete all the steps
under “Setting up your DVR for Remote Connectivity” on page 52.
• The Client Port Number of your DVR:
The Client Port (default: 9000) must be port forwarded before you can connect using a mobile
device. To find your Client port, press PTZ /
on the front panel of the DVR to open the
System Information window and look under Client Port.
iPhone
Use the Digi Summit application to connect to your DVR on the iPhone.
System requirements
• iOS version 5.0 and above.
NOTE: For the latest device compatibility list, visit www.digimerge.com
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Mobile Apps: Accessing your DVR Using a Mobile Device
Prerequisites
• Ports 80 and 9000 (or whichever ports your system is using) must be port forwarded to your
router.
• You must create a DDNS account, and have the DDNS settings configured in your DVR.
• The DVR must have Internet access.
• You must have a DDNS address to log in remotely.
• An iTunes account.
NOTE: You will need to create an iTunes account before you can download the app. An iTunes
store account requires a valid credit card number. The app is free of charge.
Connecting to your System Using Digi Summit
1
Install the Digi Summit app for free from the App Store.
2
Tap the Digi Summit icon (
3
Tap Device Manager.
) to open the app.
Tap Device Manager
4
Tap +.
Tap +
5
6
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Configure the following:
• Name: Enter a name for your DVR of
your choice.
• Address: Enter your DDNS address
(e.g. tomsmith.myddns-flir.com).
• Client Port: Enter the Client Port
(default: 9000).
• User Name: Enter the DVR’s user
name (default: admin).
• Password: By default the password
is 000000.
Tap Save. Digi Summit connects to
your DVR and streams live video from
your cameras.
Enter a name for
your DVR
Enter your DDNS address
Enter the Client Port
Enter the user name
••••••
Enter the password
Mobile Apps: Accessing your DVR Using a Mobile Device
Digi Summit Interface
You can use Digi Summit in both portrait and landscape mode.
Tap a channel to select
Double tap to view a channel in full
screen
Disconnect selected
channel
Screenshot
Disconnect/connect
to all channels
Select
channel
Manual
Recording
Select display
mode
PTZ Controls
Taking Screenshots
1
Tap
during live view or playback.
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Mobile Apps: Accessing your DVR Using a Mobile Device
• If taking screenshots from live view: select the grid area you would like to take a screenshot
from or tap
to take a screenshot from all connected cameras.
Select the grid area you would like
to take a screenshot of
2
To view screenshots, see “Viewing Screenshots” on page 124.
Taking Manual Recordings
1
Tap
during live view or playback.
• If taking manual recordings from live view: tap the grid area you would like to start recording
on. Tap again when you would like to stop recording.
• If taking manual recordings from playback: tap
2
when you would like to stop recording.
To view manual recordings, see “Viewing Manual Recordings” on page 125.
Using PTZ Controls
If you have a PTZ camera (not included) connected, you may control it using Digi Summit.
NOTE: You must configure the system to communicate with the PTZ camera locally before you
can control it using the app. For details, see “Appendix B: Connecting a PTZ Camera”
on page 147.
To use PTZ Controls:
1 Tap the channel with your PTZ camera.
2
122
Tap
to open PTZ controls.
Mobile Apps: Accessing your DVR Using a Mobile Device
3
Double-tap the channel to select it in full screen. Use the PTZ controls.
Click the arrows to
control the camera
Focus
in/out
Set Speed Zoom Iris in/
in/out out
Call Preset
Using Remote Playback Mode on iPhone
Remote Playback Mode allows you to view recorded video saved on your DVR’s hard drive.
To use remote playback mode:
1 From the Main Menu, tap Remote Playback.
2
Tap Select Channel. Select the channel you would like to playback from.
Tap select channel
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Mobile Apps: Accessing your DVR Using a Mobile Device
3
The calendar shows any days that have recorded video for the selected channel with dots
under the date. Tap on a date to view video from that day. Swipe up or down to change the
month shown in the calendar.
Swipe up or down to
select month
4
Video available
Press to start playback. Use the on-screen playback controls.
Select playback
time
Change scope of
playback times shown
Mute/Unmute
Pause/Play
Slow
Stop
Single Manual
frame Record
Fast
Screenshot
forward
Viewing Screenshots
You can view screenshots or email them using the app.
NOTE: To email screenshots, you must have an email account configured in the Email app.
Please refer to your iPhone user’s guide or www.apple.com if you need support to set
up the Email app.
To view screenshots:
1 From the Main Menu, tap Image Manager.
2
124
Select the DVR with screenshots you would like to view.
Mobile Apps: Accessing your DVR Using a Mobile Device
3
Tap the screenshot you would like to view.
Tap the screenshot
you would like to view
Swipe left or right to
select screenshot
Send screenshot as
email attachment
Delete screenshot
Begin slideshow (tap inside the
picture to stop the slideshow)
Viewing Manual Recordings
You can view manual recordings using the app.
To view manual recordings:
1 From the Main Menu, tap Record Playback.
2
Tap the DVR you would like to view manual recordings from.
3
Tap the recording file you would like to view.
4
Use the on-screen controls.
Select playback time
Pause/
play
Stop
Slow
Next
frame
Mute/unmute
Take
Fast
forward screenshot
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Mobile Apps: Accessing your DVR Using a Mobile Device
Using Device Manager to Manage DVR’s
You can use the Device Manager to add, delete, or modify your DVR’s.
To delete a DVR:
1 From the Main Menu, tap Device Manager.
2
Swipe to the right on the DVR you would like to delete and tap Delete.
Swipe right to delete a DVR
3
Tap Delete to confirm.
To modify a DVR:
1 From the Main Menu, tap Device Manager.
2
Tap on the DVR you would like to modify.
3
Change the connection details as needed and then tap Save.
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Mobile Apps: Accessing your DVR Using a Mobile Device
iPad
Use the Digi SummitHD application to connect to your DVR on the iPad.
System requirements
• iOS version 5.0 and above.
NOTE: For the latest device compatibility list, visit www.digimerge.com
Prerequisites
• Ports 80 and 9000 (or whichever ports your system is using) must be port forwarded to your
router.
• You must create a DDNS account, and have the DDNS settings configured in your DVR.
• The DVR must have Internet access.
• You must have a DDNS address to log in remotely.
• An iTunes account.
NOTE: You will need to create an iTunes account before you can download the app. An iTunes
store account requires a valid credit card number. The app is free of charge.
Connecting to your System Using Digi SummitHD
1
Install the Digi SummitHD app for free from the App Store.
2
Tap the Digi SummitHD icon (
3
Tap
4
Tap +.
) to open the app.
.
Tap +
5
Configure the following:
• Device Name: Enter a name for your DVR of your choice.
• IP Address: Enter your DDNS address (e.g. tomsmith.myddns-flir.com).
• Client Port: Enter the Client Port (default: 9000).
• User Name: Enter the DVR’s user name (default: admin).
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Mobile Apps: Accessing your DVR Using a Mobile Device
• Password: By default the password is 000000.
Enter a name for
your DVR
Enter your DDNS address
••••••
Enter the Client Port
Enter the user name
Enter the password
6
Tap Save.
7
Tap
8
Drag the DVR to the display area. Digi SummitHD connects to your DVR and streams video
from your cameras.
.
Drag the DVR to the display area
to open the cameras.
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Mobile Apps: Accessing your DVR Using a Mobile Device
Digi Summit Interface
You can use Digi Summit in landscape mode only.
Drag cameras to the display area to open a single camera
Drag a DVR to the display area to open all cameras connected to that DVR
Tap a channel to select
Double tap to view a
channel in full screen
Show/hide
channel list
Manual
Add to
Select
Recording favorites display
mode
Screenshot
Clear/
Fluent
Next
page
PTZ
controls
Disconnect Previous Full-screen
all
page
Taking Screenshots
1
Tap
during live view or playback.
2
To view screenshots, see “Viewing Screenshots” on page 132.
Taking Manual Recordings
1
Tap
Tap
during live view or playback to start manual recording from the selected channel.
again to stop recording.
2
To view manual recordings, see “Viewing Manual Recordings” on page 133.
Using PTZ Controls
If you have a PTZ camera (not included) connected, you may control it using Digi
129
Mobile Apps: Accessing your DVR Using a Mobile Device
SummitHD.
NOTE: You must configure the system to communicate with the PTZ camera locally before you
can control it using the app. For details, see “Appendix B: Connecting a PTZ Camera”
on page 147.
To use PTZ Controls:
1 Tap the channel with your PTZ camera.
to open PTZ controls.
2
Tap
3
Double-tap the channel to select it in full screen. Use the PTZ controls.
Zoom out/in
Focus in/out
Iris in/out
Click the arrows to
control the camera
Set Speed
Close PTZ controls
Using Remote Playback Mode on iPad
Remote Playback Mode allows you to view recorded video saved on your DVR’s hard drive.
To use remote playback mode:
1
Tap
.
To open video for playback:
1 Drag the DVR or a camera to the display area to open the earliest available recordings from
today.
Drag the DVR or a camera
to the display area
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Mobile Apps: Accessing your DVR Using a Mobile Device
OR
1
Tap cameras to select them. Red dots will appear in the calendar on days that have video
available.
Tap channels to
select them
2
Tap a day to select it.
3
Tap
.
Tap days to
select them
Tap to search
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Mobile Apps: Accessing your DVR Using a Mobile Device
4
Press to start playback. Use the on-screen playback controls.
Synchronize playback time
across channels
Change scope
of playback
times shown
Tap to select
playback time
Full-screen
Stop Manual Fast
Play
Record forward all
Pause Screenshot
Single Close
frame all
Slow
Play
Show/hide
channel list
Hide playback
controls
Viewing Screenshots
You can view screenshots or email them using the app.
NOTE: To email screenshots, you must have an email account configured in the Email app.
Please refer to your iPad’s user’s guide or www.apple.com if you need support to set up
the Email app.
To view screenshots:
.
1
Tap
2
Select the DVR with screenshots you would like to view. Then, select the day you would like to
open.
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Mobile Apps: Accessing your DVR Using a Mobile Device
3
Tap the screenshot you would like to view.
Select the DVR then
select the day
Select the
screenshot
Viewing Manual Recordings
You can view manual recordings using the app.
To view manual recordings:
.
1
Tap
2
Tap the DVR you would like to view manual recordings from. Then, select the day you would
like to open.
3
Tap the recording file you would like to view.
Select the DVR then
select the day
Select the video file
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Mobile Apps: Accessing your DVR Using a Mobile Device
4
Use the on-screen controls.
Select playback time
Select a
different video
Pause/
play
Slow
Stop
Next
frame
Fast
forward
Mute/unmute
Take
screenshot
Using Device Manager to Manage DVR’s
You can use the Device Manager to add, delete, or modify your DVR’s.
To delete a DVR:
.
1
Tap
2
Swipe to the right on the DVR you would like to delete and tap Delete.
Swipe right to delete a DVR
3
Tap Delete to confirm.
To modify a DVR:
1
134
Tap
.
Mobile Apps: Accessing your DVR Using a Mobile Device
2
Tap on the DVR you would like to modify.
NOTE: Change the connection details as needed and then tap Save.
Managing Favorites
You can use Device Manager to add or remove cameras from your favorites list. Your
favorites list appears in the Live View and Remote Playback modes for quick access to
channels.
To add/remove favorites:
.
1
Tap
2
Tap Favorites.
3
Tap the star next to a camera to add or remove it from your favorites.
Android
Use the Digi Summit application to connect to your DVR on your Android phone or tablet.
System requirements
• Android version 2.2 and above.
NOTE: For the latest device compatibility list, visit www.digimerge.com
Prerequisites
• Ports 80 and 9000 (or whichever ports your system is using) must be port forwarded to your
router.
• You must create a DDNS account, and have the DDNS settings configured in your DVR.
• The DVR must have internet access.
• You must have a DDNS address to log in remotely.
Connecting to your System Using Digi Summit
1
Install the Digi Summit app for free from the Google Play Store.
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Mobile Apps: Accessing your DVR Using a Mobile Device
2
Tap the Digi Summit icon (
3
Tap Device Manager.
) to open the app.
Tap Device Manager
4
Tap Add.
Tap Add
5
6
136
Configure the following:
• Name: Enter a name for your DVR of
your choice.
• Login Address: Enter your DDNS
address (e.g.
tomsmith.myddns-flir.com).
• Client Port: Enter the Client Port
(default: 9000).
• User Name: Enter the DVR’s user
name (default: admin).
• Password: By default the password
is 000000.
Tap Save. Digi Summit connects to
your DVR and streams live video from
your cameras.
Enter a name for
your DVR
Enter your DDNS address
Enter the Client Port
Enter the user name
••••••
Enter the password
Mobile Apps: Accessing your DVR Using a Mobile Device
Digi Summit Interface.
Tap a channel to select
Double tap to view a channel in full
screen
Disconnect selected
channel
Screenshot
Disconnect/connect
to all channels
Select
channel
Manual
Recording
Select display
mode
PTZ Controls
Taking Screenshots
1
Tap
during live view or playback.
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Mobile Apps: Accessing your DVR Using a Mobile Device
• If taking screenshots from live view: Select the grid area you would like to take a screenshot
from or tap
to take a screenshot from all connected cameras.
Select the grid area you would like
to take a screenshot of
2
To view screenshots, see “Viewing Screenshots” on page 124.
Taking Manual Recordings
1
Tap
during live view or playback.
• If taking manual recordings from live view: Tap the grid area you would like to start recording
on. Tap again when you would like to stop recording.
• If taking manual recordings from playback: Tap
2
when you would like to stop recording.
To view manual recordings, see “Viewing Screenshots” on page 124.
Using PTZ Controls
If you have a PTZ camera (not included) connected, you may control it using Digi Summit.
NOTE: You must configure the system to communicate with the PTZ camera locally before you
can control it using the app. For details, see “Appendix B: Connecting a PTZ Camera”
on page 147.
1
To use PTZ Controls:
Tap the channel with your PTZ camera.
2
Tap
3
Double-tap the channel to select it in full screen.
138
to open PTZ controls.
Mobile Apps: Accessing your DVR Using a Mobile Device
4
Use the PTZ controls.
Click the arrows to
control the camera
Focus
in/out
Set Speed Zoom Iris in/
in/out out
Call Preset
Using Remote Playback Mode on Android
Remote Playback Mode allows you to view recorded video saved on your DVR’s hard drive.
To use remote playback mode:
1 From the Main Menu, tap Remote Playback.
2
Tap Select Channel. Select the channel you would like to playback from.
Tap Select Channel
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Mobile Apps: Accessing your DVR Using a Mobile Device
3
The calendar shows any days that have recorded video for the selected channel with dots
under the date. Tap on a date to view video from that day. Swipe up or down to change the
month shown in the calendar.
Swipe up or down to
select month
Video available
4
Playback begins at the earliest available recordings from the selected day. Use the on-screen
playback controls.
Select playback
time
Change scope of
playback times shown
Mute/Unmute
Manual Record
Screenshot
Pause
Stop/play
Slow
Fast
Forward
140
Mobile Apps: Accessing your DVR Using a Mobile Device
Viewing Screenshots
You can view screenshots or share them using the app.
NOTE: To share screenshots, you must configure the apps used for sharing. FLIR does not
support 3rd party applications.
1
To view screenshots:
From the Main Menu, tap Image View.
2
Select the DVR with screenshots you would like to view.
3
Tap the screenshot you would like to view.
Tap the screenshot
you would like to view
Swipe left or right to
select screenshot
Delete screenshot
Share screenshot
Begin slideshow (tap inside the
picture to stop the slideshow)
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Mobile Apps: Accessing your DVR Using a Mobile Device
To share screenshots:
1
Tap
to share. Select an app that you would like to share the file with. Follow the app’s
instructions to share the file.
Select the sharing app
Viewing Manual Recordings
You can view manual recordings using the app.
To view manual recordings:
1 From the Main Menu, tap Record Playback.
2
Tap the DVR you would like to view manual recordings from.
3
Tap the recording file you would like to view.
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Mobile Apps: Accessing your DVR Using a Mobile Device
4
Use the on-screen controls.
Select playback time
Mute/unmute
Next frame
Take screenshot
Pause
Slow
Fast forward
Play
Using Device Manager to Manage DVR’s
You can use the Device Manager to add, delete, or modify your DVR’s.
To delete a DVR:
1 From the Main Menu, tap Device Manager.
2
Press and hold on DVR you would like to delete and then tap Delete.
Press and hold to delete
To modify a DVR:
1 From the Main Menu, tap Device Manager.
2
Tap on the DVR you would like to modify.
3
Change the connection details as needed and then tap Save.
143
Appendix A: System Specifications
Appendix A: System Specifications
System
Operating System
Embedded LINUX
Pentaplex
Simultaneous View, Record, Playback, Backup &
Remote Monitoring
Number of Channels
4/8/16/32 Channel
System Navigation
USB Mouse, IR Remote Controller
User Authority
By user group
Inputs/Outputs
Video IN
D3304: 4 x 1Vp-p, CVBS, 75ohms, BNC
D3308: 8 x 1Vp-p, CVBS, 75ohms, BNC
D3216: 16 x 1Vp-p, CVBS, 75ohms, BNC
D3316: 16 x 1Vp-p, CVBS, 75ohms, BNC
D3332: 32 x 1Vp-p, CVBS, 75ohms, BNC
Video Outputs
1 x HDMI, 1 x VGA, 1 x BNC (D3304 / D3308 / D3216) / 2 x BNC
(D3316 / D3332)
Loop Output
D3304: 4CH, D3308: 8CH, D3216: 16CH, D3316: 16CH,
D3332: 16CH
Audio IN
D3304: 4CH BNC, D3308: 8CH BNC, D3216: 4CH BNC,
D3316: 16CH BNC, D3332: 16CH BNC
Audio OUT
D3304: 1CH BNC, D3308: 1CH BNC, D3216: 1CH BNC, 
D3316: 2CH BNC, D3332: 2BNC
USB Port
2x USB, USB 2.0
Alarm IN
D3304: 4CH, D3308: 8CH, D3216: 8CH, D3316: 16CH
D3332: 16CH
Alarm OUT
D3304 / D3308 / D3216 / D3316: 1CH, D3332: 4CH
PTZ Control
RS-485 Pelco D & P Protocol
Display
Video Output Resolution
800*600,1024*768, 1280*1024,1440*900, 1920x1080
Live Display
D3304: 1, 4
D3308: 1, 4, 9
D3216/D3316: 1, 4, 9, 16
D3332: 1, 4, 9, 16, 25, 32
Recording
Video Compression
H.264
Audio Compression
G.711
Recording Resolutions Supported
NTSC: 960x480 (960H), 960x240, 720x480 (D1), 720x240
(2CIF), 480x240, 360x240 (CIF)
PAL: 960x576 (960H), 960x288, 720x576 (D1), 720x288 (2CIF),
480x288, 360x288 (CIF)
144
Appendix A: System Specifications
Recording Speed
D3304/D3308/D3316/D3332: 
960H (960x480) @ 30fps per channel / D1 (720x480) @ 30fps
per channel
D3216: 
480x240 @ 30fps per channel / CIF (360x240) @ 30fps per
channel / D1 (720x480) @ 14fps per channel / 2CIF (720x240)
@ 14fps per channel / 960H (960x480) @ 10fps per channel /
960x240 @ 10fps per channel
Recording Quality Control
3 levels
Motion Area Setting
Adjustable grid (30x44) NTSC
Adjustable grid (36x44) PAL
Sensitivity Levels
8
Pre Recording
Max 10 seconds
Post Recording
Max 5 minutes
Covert Video
Yes
Playback
Playback Channel
1/4/8/16 Adjustable
Playback Speed
Variable Max 16x
Playback Players
Backup Player
Search
By time & event
Log Search
Up to 1,000,000 lines for motion detected, configuration
changes, connects/disconnects and video loss.
Audio Play
Yes
Storage & Backup
Storage
D3304/D3308/D3216/D3316: Up to 2HDDs (SATA), 2.5" or 3.5"
D3332: Up to 8HDD (SATA), 3.5"
Maximum Capacity
D3304/D3308/D3216: Up to 2x2TB
D3316: Up to 2x3TB
D3332: Up to 8x3TB
Backup Media
USB Flash Drive, USB External HDD, E-SATA, External HDD
Backup File Format
H.264 file (AVI generator included)
Configuration Backup
Via USB Device
Network
Supported Operating Systems
Windows™ XP, Vista, 7, 8
Mac OSX Snow Leopard 10.6 or above
Browser
Internet Explorer & Safari 6.0
Email Notification
Text with snapshot
Instant Smart Phone Compatibility*
Smart Phone & Tablet Compatibility: iPad™,
iPhone™, Android (version 2.2 & above).
System Configuration
Full setup configuration over network
Ports
Programmable by user
Network Protocol
TCP/IP, DHCP, UDP, DDNS, PPPoE
Network Interface
10/100-Base-TX, RJ-45
Network Speed Control
48kb~8MB/sec.
Firmware Upgrade
Via USB device and network
Time Synchronization
Auto time sync by NTP server
145
Appendix A: System Specifications
General
Power Supply
D3304/D3308/D3216/D3316: 100VAC-240VAC, 5A, 50/60Hz
D3332: 100VAC-240VAC, 6.3A, 50/60Hz
Unit Dimensions (W x D x H)
D3304/D3308/D3216/D3316: 14.96”/380mm x 13.39”/
340mm x1.97”/50mm
D3332: 17.32"/440mm x 18.11"/460mm x 3.5"/89mm
Unit Weight (KGs)
D3304/D3308/D3216/D3316: 3 kg / 6.6lbs
D3332: 7.8kg / 17.2lbs
Operating Temperature
32° ~ 104°F / 0°~40°C‘
DDNS
FLIR DDNS included
Humidity
10~90% RH
As our products are subject to continuous improvement, Digimerge Technologies Inc., a
FLIR company, and its subsidiaries reserve the right to modify product design,
specifications, and prices without notice and without incurring any obligation. E&OE
146
Appendix B: Connecting a PTZ Camera
Appendix B: Connecting a PTZ Camera
You can connect RS-485 PTZ cameras (not included) to the RS485 ports on the rear panel.
To connect a PTZ camera to the system:
1 Connect the Transmit+ (TX+) Cable to the + side of the RS485 port on the rear panel.
2
Connect the Transmit- (TX-) Cable to the - side of the RS485 port on the rear panel.
3
Connect the video cable to a BNC port.
8-channel model shown
BNC
TX+
TX-
Configuring PTZ Settings
Before you can use the PTZ controls, you must enter your camera’s PTZ protocol details
into the DVR.
Prerequisite:
• Obtain the PTZ protocol details for your camera. Check your camera’s instruction manual for
details.
To enter PTZ camera settings in the DVR:
1
Right-click to open the Menu Bar and click the Main Menu button (
2
Click Device and select the PTZ tab.
).
147
Appendix B: Connecting a PTZ Camera
3
Configure the following according to your PTZ
camera’s specifications:
• Channel: Select the channel the PTZ camera
is connected to.
• Protocol: Select from Pelco-D or Pelco-P.
• Baud rate: Select the PTZ camera’s baud rate.
• Data Bit: Select from 5~8 data bits.
• Stop Bit: Select from 1 or 2 stop bits.
• Parity: Select from None, Odd, Even, Mark
or Space.
• Cruise: Select Enable to enable PTZ cruise.
• Address: Enter the PTZ camera’s address
Use the Copy To drop-down menu to copy the
PTZ settings to multiple channels.
4
Click Apply to save your settings.
Using the PTZ Menu (Local DVR)
To control the PTZ camera locally on your DVR:
1 Select the channel that the PTZ camera is connected to.
2
Press the PTZ button once and release then press and hold. Enter the system password. The
PTZ menu opens.
PTZ button
Press and release then press and hold
3
Use the on-screen PTZ controls to control the camera.
Channel: 
Select the channel the PTZ
camera connects to.
Direction keys: 
Click to pan and tilt
the camera
148
Speed Slider:
Increase or decrease the pan and tilt
speed
Click the + and - symbols to
adjust the camera Zoom,
Focus and Iris settings
Camera Pre-set
controls
Appendix B: Connecting a PTZ Camera
PTZ Presets and PTZ Cruise
You can set preset positions for your PTZ cameras. You can also use PTZ cruise to have the
camera automatically cycle through presets.
Setting PTZ Presets
1
Using the PTZ controls, move the camera into position.
2
(Optional) In the Time field, select the number of seconds the camera will remain in that
position during PTZ cruise before going to the next position.
3
Click Set to set the preset. The Total and No. field will automatically increase. The Total field
shows you the total number of created presets, and the No. field shows you the number of the
preset you are currently creating.
Total Number
of presets
Preset number
Go To Preset
Time shown
before changing
Set Preset
Save Presets
Clear Preset
4
Complete the steps above to create additional presets as needed. Press Save when you are
finished to save all created presets.
Selecting PTZ Presets
1
In the No. field, select the number of the preset you would like to select.
2
Click Go to to go to the preset.
Deleting PTZ Presets
1
In the No. field, select the number of the preset you would like to delete.
2
Click Clear to delete the preset and click Save to save your changes.
Starting / Stopping PTZ Cruise
When PTZ cruise is enabled, the camera will cycle through saved presets. You must set and
save presets to use PTZ cruise.
To start / stop PTZ cruise:
1
Right-click to open the Menu Bar and click the Start Cruise button (
password. The camera will cycle through PTZ presets.
). Enter the system
• To stop the PTZ cruise, right-click to open the Menu Bar and click the Stop Cruise button (
Enter the system password.
).
149
Appendix C: Connecting Additional External Monitors
Appendix C: Connecting Additional External Monitors
Connect one monitor to the VGA port and one to the HDMI port to display the system
interface on two monitors simultaneously.
Use the Video Output port (BNC) on the rear panel of the system to connect an external
monitor. This is useful if you need to monitor the system from a second location (e.g. a back
office).
• You can press 0 on the remote control three times to switch the mouse and system interface
between the monitor connected to the VGA/HDMI port and the monitor connected to the Main
port.
8-channel model shown
VGA or HDMI cable
BNC to RCA adapter
PRIMARY MONITOR/TV 
(VGA/HDMI)
(Not Included)
BNC cable
To connect the DVR to a
television using RCA cables,
connect a BNC to RCA
adapter (not included) to the
VIDEO OUTPUT port.
EXTERNAL MONITORS
(Not Included)
Customizing the Channel Arrangement on the External Monitor
You can use the steps below to create a custom split-screen display on a secondary
monitor connected to the Video Out port.
1
To customize the channel arrangement on the external monitor:
Connect an external monitor the Video Out port, as shown above.
2
Press 0 three times on the remote control to move the mouse and system interface to the
monitor connected to the Video Out port.
3
Right-click and click the Main Menu button (
4
Click Display>Output.
150
).
Appendix C: Connecting Additional External Monitors
5
Under View Setup, select Enable. This lets you select and arrange the channels you want to
show on the screen.
NOTE: Enabling View Setup disables your ability to change channels the normal way on the
selected monitor. You will need to disable View Setup to return to normal operation.
Select Enable
6
Under View Mode, select the desired viewing mode: Single, Quad, Nine, or Sixteen.
7
Click Vout Setup. A menu appears that allows you to select the arrangement of channels.
8
Click the drop-down menus to select which channels to show on the screen and the
arrangement of channels.
Select the arrangement of channels on screen
9
Click Apply to save changes. Click Ok. Right-click repeatedly to and return to live viewing.
10 Press 0 on the remote control 3 times to restore the system interface to the VGA/HDMI
monitor.
151
Appendix C: Connecting Additional External Monitors
Main and Spot Video Outputs (D3316/D3332 Only)
On the D3316 and D3332, connect external monitors to either the Main or Spot port.
• The Spot port automatically shows channels in Sequence View. It can also be configured to
show 1 channel in full-screen or multiple channels in split-screen.
• The Main port can be used to connect an additional monitor for observation, or to use a BNC
monitor or TV (using a BNC to RCA adapter, not included) to control the DVR. You can press
0 on the remote control three times to switch the mouse and system interface between the
monitor connected to the VGA/HDMI port and the monitor connected to the Main port.
Configuring the Spot Monitor for Full-Screen or Split-Screen
By default, a monitor connected to the Spot port automatically shows channels in
Sequence View.
To configure the Spot monitor to show channels in split-screen:
1
Right-click to open the Menu Bar and click the Main Menu button (
).
2
Click Display and select the Output tab.
3
Under Video Output, select Spot-Out to configure settings for the monitor connected to Spot.
4
Under View Setup, select Enable. This lets you select and arrange the channels you want to
show on the screen.
Select Spot-Out
Select Enable
5
152
Under View Mode, select Single to show 1 channel in full-screen, Quarter to show
4-channels in split-screen, or Ninth to show 9-channels in split-screen.
Appendix C: Connecting Additional External Monitors
6
Click Spot Sequence. A menu appears that allows you to select the arrangement of channels
you would like to show on the Spot monitor.
7
Click the drop-down menus to select which channels you would like to show on the screen
and the arrangement of channels.
Select the arrangement of channels on screen
8
Click Apply to save changes. Click Ok. Right-click repeatedly to exit all menus and return to
live viewing.
153
Appendix D: Recording Audio
Appendix D: Recording Audio
The system can also record audio for up to 4 channels (D3304 or D3216), 8 channels
(D3308), or 16-channels (D3316/D3332). You must have audio-capable cameras (not
included) or self-powered microphones (not included) in order to record audio on the
system.
8-channel model shown
Connect a BNC audio cable from the camera
into the corresponding Audio INPUT port
NOTE: On D3316 and D3332, connect the included octopus cable to the Audio In and then connect
BNC audio cables from the cameras to the corresponding connectors on the octopus
cable.
To enable audio recording:
1 Connect the BNC video cable from the camera to one of the BNC Video INPUT ports on the
rear panel of the DVR.
2
Connect the RCA audio cable from the camera to the corresponding Audio INPUT.
3
Right-click to open the Menu Bar and click the Main Menu button (
4
Click Record and select the MainStream tab.
).
Check Audio to enable audio recording
on each channel
5
Ensure the Audio checkbox is checked next to the channel the audio-enabled camera is
connected to.
6
Click Apply to save your changes.
154
Appendix E: Replacing the Hard Drive
Appendix E: Replacing the Hard Drive
The system comes with a pre-installed SATA hard drive. You can expand the hard drive
capacity with a maximum of two 2TB 3.5" or 2.5" SATA hard drives (for a maximum storage
space of 4TB).
NOTE: The D3332 supports up to eight 2TB 3.5 SATA hard drives (for a maximum storage capacity
of 16TB). For D3332, you must use hard drives rated for 7200RPM or higher. Different
steps are required to install hard drives on the D3332. For details, see “Installing Hard
Drives (D3332)” on page 158.
Removing the Hard Drive
Make sure that the power cable has been disconnected before changing the
hard drive.
1
Remove the screws from each side panel (x2) and rear panel (x4) of the cover.
2
Gently slide the cover away from the rear panel and lift off. Be careful of sharp edges.
3
Disconnect the power and data cables.
4
Next remove the hard drive from the housing:
• If your system has a 3.5" hard drive, remove the 4 screws holding the hard drive bracket and
remove the bracket from the DVR. Remove the 4 screws securing the hard drive to the bracket
155
Appendix E: Replacing the Hard Drive
and remove the hard drive from the bracket. Replace the hard drive bracket and hard drive
bracket screws.
Remove hard drive bracket
Remove the hard drive screws
• If your system has a 2.5" hard drive, turn the DVR over carefully. Hold the hard drive in place
and remove the 4 screws securing the hard drive. Keep holding the hard drive and turn the
DVR back over. Remove the hard drive from the DVR.
Make sure to hold the hard
drive in place while
removing the hard drive
screws and turning the DVR
to avoid damaging the DVR.
Remove the hard drive screws
5
Replace the DVR cover.
Installing the Hard Drive
Make sure that the power cable has been disconnected before changing the
hard drive.
1
Remove the screws from each side panel (x2) and rear panel (x4) of the cover.
2
Gently slide the cover away from the rear panel and lift off. Be careful of sharp edges.
3
Next, install the hard drive:
• If installing a 3.5" hard drive, remove the 4 screws holding the hard drive bracket and remove
the bracket from the DVR. Place the hard drive in the bracket and insert 4 screws to secure
156
Appendix E: Replacing the Hard Drive
the hard drive to the bracket. Place the hard drive and bracket back in the DVR with the power
and data connectors facing the middle and replace the hard drive bracket screws.
Remove hard drive bracket
Insert the hard drive screws
Replace hard drive bracket
• If installing a 2.5" hard drive, place the hard drive over one of the two sets of screw holes with
the power and data connectors facing the center of the DVR. Hold the hard drive in place and
carefully turn the DVR over. Insert 4 hard drive screws to secure the hard drive. Turn the DVR
back over.
Make sure to hold the hard
drive in place while
removing the hard drive
screws and turning the DVR
to avoid damaging the DVR.
Place the hard drive over the screw holes
with the power and data connectors facing
the center of the DVR
Remove the hard drive screws
157
Appendix E: Replacing the Hard Drive
4
Connect the power and data cables.
5
Replace the DVR cover.
Installing Hard Drives (D3332)
Make sure that the power cable has been disconnected before changing the
hard drive.
Steps to service the hard drives on D3332 depend if you are installing or removing hard
drives 1~4 or 5~8.
Step 1 of 3: Remove the DVR cover:
1 Remove the rear panel screws (2x).
NOTE: You do not need to remove the side panel screws.
2
158
Slide the top panel back about 1/2" and then lift it off of the DVR.
Appendix E: Replacing the Hard Drive
Step 2A of 3: Install hard drives 5~8:
1 Remove the screw at the top of the center beam.
2
Lift the back of the top HDD plate and pull it up to remove it from the DVR.
3
Place the HDD(s) under the bottom HDD plate upside down with the power and data
connectors facing the rear of the DVR. Insert 4x hard drive screws per HDD.
159
Appendix E: Replacing the Hard Drive
4
Connect the power and data connectors.
5
Slide the top HDD plate in at the angle shown and lower into place.
6
Replace the center beam screw.
1
Step 2B of 3: Install hard drives 1~4:
Place the HDD(s) under the top HDD plate upside down with the power and data connectors
facing the rear of the DVR. Insert 4x hard drive screws per HDD.
2
Connect the power and data connectors.
160
Appendix E: Replacing the Hard Drive
Step 3 of 3: Replace the DVR cover:
1 Lower the DVR cover to the DVR 1/2" (2cm) away from the front panel and then slide the top
cover into place.
2
Replace the rear panel screws (2x).
Formatting the Hard Drive
If you replace the pre-installed hard drive, it must be formatted in order to function
properly with the system.
ATTENTION: Formatting the HDD erases all data on the hard disk. 
This step cannot be undone.
To format the hard disk:
1
Right-click to open the Menu Bar and click the Main Menu button (
2
Click Device.
3
Click the checkbox under Select to choose the drive you wish to reformat.
).
Select checkbox
4
Click Format HDD.
5
When the warning window appears, click OK. Wait for the system to format the hard drive.
NOTE: You will notice that the size of the HDD and the free space are not the same. The system
uses a portion of the disk space for the operating system and initialization. This is
common in all security DVRs as well as computer hard drives.
161
Troubleshooting
Troubleshooting
When a malfunction occurs, it may not be serious and can be corrected easily. The following
describes the most common problems and solutions. Please refer to the following before
calling Digimerge Technical Support:
Error
• System is not
receiving power, or is
not powering up
Possible Causes
Solutions
• Cable from power adapter is
loose or is unplugged
• Confirm that all cables are connected correctly
• Confirm that the power adapter is securely connected
to the back of the unit
• Power switch is set to OFF (•)
position
• Confirm that the power switch is in the ON (I) position.
• Cables are connected, but
system is not receiving sufficient
power
• Confirm that the system is powered on (LED indicators
on the front should be ON)
• If the unit is connected through a power bar or surge
protector, try bypassing the bar and connecting the
power directly to the wall outlet
• Confirm that there is power at the outlet:
• Connect the power cable to another outlet
• Test the outlet with another device (such as a lamp
or phone charger)
• Remote control is
not detected by the
system
• Battery in the remote control is
drained
• Install two fresh AAA alkaline batteries in the remote
control
• There are no batteries in the
remote control
• Hard drive is not
detected by the
system
• Hard drive is full
(0%) and the unit is
no longer recording
162
• Hard drive cables are loose or
not properly connected
• Remove the housing and check that hard drive cables
are firmly connected
• There is no hard drive in the
system
• Open the housing and install a 2.5" or 3.5" SATA hard
drive. Make sure to format the drive after installing. For
details, see “Configuring Hard Drive settings” on
page 47.
• Overwrite is not enabled
• From the Main Menu, select DEVICE>HDD. Select
Auto under Overwrite and click Apply.
Troubleshooting
Troubleshooting (Continued)
Error
Possible Causes
• There is no picture
on monitor/TV after
connecting it to the
DVR
• Monitor/TV not detected by DVR
• Power off the monitor/TV and DVR. Power on the
monitor/TV, and then power on the DVR
• Input channel for DVR not
selected on monitor/TV
• On the monitor/TV, select the input channel the DVR is
connected to
• Video cable is loose or has
become disconnected
• Check the video cable connection to the DVR and
monitor/TV
• Video-out resolution has been
set to the incorrect setting
• Press and hold the Stop button on the remote control
until the DVR restarts. The DVR will reset to the default
resolution (1024x768)
• Mouse cable is not firmly
connected to the system
• Firmly connect the mouse cable to one of the USB
ports
• Mouse not detected
by system
Solutions
• Mouse is not connected to the
system
• System needs to be reset
• Power off the system (disconnect power cable). Firmly
connect a USB mouse to one of the USB ports.
Reconnect the power cable to the DC 12V port on the
rear panel.
• There is no picture
on selected channels
/ camera picture is
not being displayed
• Camera cables are loose or
have become disconnected
• Check the camera video cable and connections
• Disconnect and reconnect the cable at the system and
at the camera
• Try moving the camera to another channel or use
another cable
• The image on the
DVR appears, but
does not have sound
• Audio cables are loose or have
been disconnected
• Check the AUDIO Input connections to the DVR
• Volume on external speakers
(not included) is low or off
• Increase volume on external speakers (not included)
• The system beeps
at startup
• The beep at startup is normal
• The system beeps
during motion
detection
• Motion detection is enabled and
the alarm buzzer is activated
• Open the Main Menu and click System>Motion. In the
Buzzer drop-down, select Off. Click Apply
• I am not receiving
email notifications
• Email notification is disabled
• Ensure you have configured email notification. For
details, see “Setting up Email Notification” on page 44
163
Troubleshooting
Troubleshooting Remote Connections
Error
• Cannot connect to the
DVR on a local network
Possible Causes
Solutions
• DVR not connected to router
• Connect an Ethernet cable from the DVR LAN port
to your router, and then reset the DVR using the
power switch
• DVR and computer not on same
network
• Ensure your DVR and computer are connected to
the same router
• If your computer is using a WiFi network, try
connecting it to the router using an Ethernet cable
• Cannot connect to the
DVR over the Internet
• Cannot connect to the
DVR using a mobile device
• Ports not forwarded
• Port Forward the HTTP port (default: 80) and
Client Port (default: 9000).
• DDNS account not created
• Follow the instructions under “Step 2 of 4: Create
a DDNS Account” on page 56
• DDNS not enabled on DVR
• Follow the instructions under “Step 3 of 4: Enable
DDNS on the DVR” on page 57
• DDNS address not entered
correctly
• In Internet Explorer or Safari, enter http://, the
DDNS domain name from the confirmation email in
full, and then colon and HTTP port (for example, 
http://tomsmith.myddns-flir.com:80)
• DVR has not been configured
for Internet connection
• Ensure you have followed all the steps in “Setting
up your DVR for Remote Connectivity” on page 52.
See above to troubleshoot remote connections
• Client Port has not been
forwarded
• Forward the Client Port (default: 9000) on your
router.
• IP address used from outside
internal network
• Use the DDNS address to connect to the DVR
using a mobile application
• Turn off WiFi connection and attempt to connect
• Router is blocking DDNS
connection from internal network using 3G or mobile network
164
Need Help?
Please make sure to visit our website www.digimerge.com
to receive product updates and information.
3 Easy Ways To Contact Us
Online:
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te ch @ d ig imerge.c om
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