HP Deskjet 460 Mobile Printer series User's Guide

HP Deskjet 460 Mobile Printer series User's Guide

HP Deskjet 460

Mobile Printer

User’s Guide

HP Deskjet 460 Mobile Printer

User’s Guide

First edition: 06/2005

Copyright Information

© 2005 Copyright Hewlett-Packard Development Company, L.P.

Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

1, 6/2005

Trademark Credits

Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.

Microsoft®, Windows®, and Windows® XP are U.S.-registered trademarks of Microsoft Corporation.

Pentium® is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.

SD Logo is a trademark of its proprietor.

Contents

1 Getting started

Finding other resources for the product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Understanding the printer parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Back and side view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Travel tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2 Installing and using accessories

Installing and using the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Battery safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Understanding the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Charging and using the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Installing and using 802.11 and Bluetooth accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Installing the 802.11 or Bluetooth wireless printer card . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Installing a Bluetooth USB adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

802.11 and Bluetooth wireless printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

3 Using the printer

Selecting print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Tips for selecting and using print media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Understanding specifications for supported print media . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Loading media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Changing print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Canceling a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Printing on both sides (duplexing, Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Printing on special and custom-sized media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Printing from mobile devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Printing digital photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Printing from mobile phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Printing from Pocket PC devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Printing from Palm OS devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Using memory devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Printing from memory cards and USB Flash drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

4 Managing and configuring the printer

Managing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Understanding device information pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Printing device information pages from the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Printing device information pages from the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Configuring the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Direct connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

802.11 wireless connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Bluetooth wireless connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

5

6

5 Maintaining and troubleshooting

Maintaining the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Cleaning the print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Replacing the print cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Aligning the print cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Printing with a single print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Calibrating color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Replacing the ink service module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Troubleshooting tips and resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

General troubleshooting tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Resolving printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Printer shuts down unexpectedly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

All printer lights are blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Printer is not responding (nothing prints) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Printer does not accept print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Printer takes a long time to print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Blank page is printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Something on the page is missing or incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Placement of the text or graphics is wrong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Poor print quality and unexpected printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Meaningless characters print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Ink is smearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Ink is not filling the text or graphics completely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Output is faded or dull colored. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Colors are printing as black and white . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Wrong colors are printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Printout shows bleeding colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Colors do not line up properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Lines or dots are missing from text or graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Resolving paper-feed problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Media is not picked up from the input tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Paper skew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Paper output problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Troubleshooting installation issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Problems printing an alignment page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Problems installing software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Problems setting up 802.11 or Bluetooth wireless communication . . . . . . . . . . . . . . . . . . . . 92

A Printer lights reference

Printer buttons and lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Printer light patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

B HP supplies and accessories

Ordering printing supplies online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

HP media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

C Support and warranty

Obtaining electronic support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Obtaining HP telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Before you call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Telephone support numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Hewlett-Packard limited warranty statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

D Regulatory information

FCC statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

EMI statement (Korea) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

VCCI statement (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Regulatory model number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Power cord statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

LED classification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Environmental sustainability program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Reduction and elimination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Hazardous materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Material safety data sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

E Printer specifications

Index

7

8

1 Getting started

This printer provides quick, professional mobile printing. You can print from notebooks and desktop computers through a cable or wireless connection. The printer also works with other wireless devices such as:

• Personal digital assistants (PDAs) running Microsoft® Pocket PC, Windows® CE, or Palm OS

• Digital cameras using a USB cable or a supported memory card

• Mobile phones with Bluetooth or 802.11 connectivity

From any of these devices, the printer provides high-quality output with vibrant colors on media up to

216 mm by 356 mm (8.5 in by 14 in).

9

Finding other resources for the product

You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources:

Setup Poster

Getting Started

Guide

Provides illustrated setup information.

A printed version of this document comes with the printer. An electronic version is available as an Adobe® Acrobat® Portable Document

Format (PDF) file on the Starter CD.

Includes information about setting up the printer and installing the software.

A printed version of this document comes with the printer.

Onscreen User’s

Guide

Toolbox

(Windows)

Provides information about setting up and completing basic tasks with the printer and solving printer problems.

This guide is available as a PDF file and a

Microsoft HTML Help (CHM) file on the

Starter CD and as a CHM file and an Apple

Help file on the computer after software installation. To view the CHM file, your computer must be running Microsoft

Windows and Internet Explorer version 4.01 or later. To view the Apple Help file in the

Mac OS, use the Mac Help viewer. If your computer does not meet these requirements, use the PDF version.

Provides status and maintenance information about the printer, such as ink levels and battery charge level, and provides links to this onscreen

User’s Guide for help in performing basic printing tasks and solving problems. It also provides links to HP Instant Support and the myPrintMileage website, which keeps track of printer usage information. You can also configure 802.11 and

Bluetooth wireless settings for wireless printing.

See

Toolbox (Windows)

for more information.

The Toolbox is normally installed with the printer software.

Toolbox software for PDAs

(Pocket PC and

Palm OS)

Provides status and maintenance information about the printer. You can view ink levels and battery charge level, understand printer lights, align print cartridges, and also configure 802.11 and Bluetooth wireless settings for wireless printing.

See

Toolbox software for PDAs (Pocket PC and Palm OS)

for more information.

HP Printer Utility

(Mac OS)

The HP Printer Utility contains tools to configure print settings, calibrate the printer, clean the print cartridges, print configuration and test pages, order supplies online, and find website support information. You can also configure 802.11 and

Bluetooth wireless settings for wireless printing.

See

HP Printer Utility (Mac OS)

for more information.

The HP Printer Utility is normally installed with the printer software.

Online Help

(Windows)

HP Instant Support

(Windows)

Provides information about using the printer driver and the Toolbox.

The online help is installed with the printer driver and the Toolbox.

A web-based tool that provides self-help and troubleshooting tips to diagnose and solve your printer problems. It also includes printer usage information, which helps you understand your printing patterns.

This e-service can be accessed through the

Toolbox. See

HP Instant Support (Windows)

for more information.

World Wide Web Provides the latest printer information.

Visit http://www.hp.com/support/dj460

.

10 Chapter 1 - Getting started

Understanding the printer parts

Front view

1.

Input tray extension (not included in models for some countries/regions) – Slides up to support legalsize print media. This prevents possible media feed problems.

2.

Input tray – Holds the media. Remove media and close this tray when the printer is not in use.

3.

Wide media paper guide – Letter, legal, and A4 are loaded flush against this guide.

4.

Media width guide – Adjusts to accommodate different media sizes. Slide to the right to accommodate narrow media. This automatically slides the narrow media guide to the left to ensure that media is aligned for correct print margins.

5.

Narrow media guide – When you move the media width guide to the right, this guide automatically slides to the left to accommodate narrower media.

6.

Print cartridge latches – Lift these latches for easy removal and insertion of print cartridges.

7.

Print cartridge cradle compartments – Holds the print cartridges.

8.

Front access cover – Provides access to the print cartridges and for clearing paper jams. This cover must be closed before printing can begin.

9.

Output slot – Media exits the printer from here.

10.

Output door – Drops open automatically when the printer is turned on. Allows media to exit the printer.

Understanding the printer parts 11

Back and side view

1.

Battery contacts – Provides contact for power from the optional battery. (See HP supplies and accessories .)

2.

Battery contact cover – Covers the battery contacts when the optional battery is not installed.

3.

Battery slot – Battery installs here.

4.

PictBridge/USB Host Port – Connects a PictBridge device, such as a digital camera, a USB Flash drive, or a Bluetooth USB device.

5.

USB port – Connect a USB cable here.

6.

Wireless profile switch – Store settings for up to three 802.11 computers or networks. This allows you to easily move the printer from home to the office or between any three wireless network environments.

7.

Power connector – Connect the power cord here.

8.

Security lock slot – Connect a security lock here.

9.

CF, SD, MMC slots – Top slot accepts a Type I CompactFlash (CF) card for printing digital images or an

802.11 or Bluetooth wireless printing accessory. Bottom slot accepts a Secure Digital (SD) card or

Multimedia Card (MMC) for printing digital images.

12 Chapter 1 - Getting started

Bottom view

1.

Card holder – Holds a name card or business card.

2.

Cover of replaceable ink service module – Provides access to the ink service module. (See Replacing the ink service module

.)

Understanding the printer parts 13

Travel tips

The following tips will help you prepare for traveling with your printer:

• If you are bringing an extra black or photo print cartridge, follow these guidelines: For a partially used black print cartridge or a partially used or full photo print cartridge, store it in the travel holder to prevent ink leakage (see

HP supplies and accessories

). A newly opened black print cartridge will leak slightly at high altitudes (such as in airplanes). To avoid this, wait to install new black cartridges until you reach your destination. Until then, keep them in their original, taped packaging.

• You can bring the printer in a carrying case. (See

HP supplies and accessories .) The carrying case has

compartments for both your notebook and the printer. The compartments also detach if you want to carry the notebook and printer separately.

• Turn off the printer using (Power button). This ensures that the print cartridges return to the home position at the left side of the printer and lock in place.

• Disconnect the printer cable and power adapter from the printer. Slide down the input tray extension and close the input tray.

• If you are traveling to another country/region, bring the necessary plug adapter with you.

• If you need to buy print cartridges while traveling to another country/region, see the online help called

“Traveling with your HP Mobile Printer” for regional cartridge compatibility information. This help is available through the Toolbox (Windows), HP Printer Utility (Mac OS), or Toolbox software for PDAs

(Pocket PC and Palm OS).

• Use only the power adapter that is supplied with the printer. Do not use any other voltage transformer or converter. The power adapter can be used with AC power sources of 100 to 240 volts, 50 or

60 Hz.

• Remove the battery if you will not be using the printer for more than a month.

• When traveling with photo paper, pack it flat so it doesn't warp or curl. Photo paper should be flat before printing. If the corners of the photo paper curl more than 10 mm (3/8 inch), flatten the paper by putting it in the resealable storage bag, then rolling the bag on a table edge until the paper is flat.

14 Chapter 1 - Getting started

2 Installing and using accessories

This chapter provides information on optional accessories such as the battery and wireless printer cards

that are included with certain printer models. To order accessories, see Accessories

.

Installing and using the battery

The lithium-ion rechargeable battery comes with the HP Deskjet 460cb, 460wf, and 460wbt printers. It is also available for purchase as an optional accessory. See

HP supplies and accessories .

Battery safety

• Use only the battery designed specifically for the printer. See

HP supplies and accessories and

Printer specifications

.

• When discarding a battery, contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries. Though the lithium-ion rechargeable battery is mercury-free, it might require recycling or proper disposal at end-of-life. See

Recycling for more information.

• Battery might explode if incorrectly replaced or disposed of in fire. Do not short-circuit.

• To purchase a replacement battery, contact your local dealer or HP sales office. See

HP supplies and accessories .

• To avoid risk of fire, burns, or damage to your battery, do not allow a metal object to touch the battery contacts.

• Do not disassemble the battery. There are no serviceable parts inside.

• Handle a damaged or leaking battery with extreme care. If you come in contact with the electrolyte, wash the exposed area with soap and water. If it contacts the eye, flush the eye with water for

15 minutes and seek medical attention.

• Do not expose the battery to storage temperatures above 50°C (122°F) or below -20°C (4°F).

Important notes

Take note of the following when charging or using the battery:

• Charge the battery for 4 hours before using the battery for the first time. For subsequent charges, it takes approximately 2 hours to fully charge the battery.

• The battery charge light is green when the battery is charging. If it is red, the battery might be faulty and need to be replaced.

• The Power light is green when the battery is 41-100% charged, amber when 10-40% charged, and red when less than 10% charged. Charge the battery when the Power light turns amber. If it turns red, charge the battery as soon as possible. The battery status is also displayed on the Printer Status tab in the Toolbox (Windows) and the Power Management panel in the HP Printer Utility (Mac OS). If you are using a Pocket PC or Palm OS device, you can use the Toolbox software for PDAs. See

Toolbox software for PDAs (Pocket PC and Palm OS) .

Installing and using the battery 15

• If your battery is running low, either plug in the AC adapter to charge it or replace the battery with one that is charged.

• A fully charged battery can print up to approximately 450 pages, depending on the complexity of print jobs.

• By default, if the printer is using battery power and left idle for 15 minutes, it will turn off to conserve the battery power. You can configure this feature in the Toolbox (Windows), the HP Printer Utility

(Mac OS), or the Toolbox software for PDAs (Pocket PC and Palm OS). See

Toolbox software for PDAs

(Pocket PC and Palm OS)

.

• Prior to long-term storage, fully charge the battery. Do not leave the battery in a discharged (empty) state for more than 6 months.

• To maximize battery life and capacity, observe the following temperature guidelines:

• Charging: 0° to 40°C (32° to 104°F)

• Using and storing: -20° to 50°C (-4° to 122°F)

Understanding the battery

1 Battery – Supplies power to the printer.

2 Battery release slider – Slides to release the battery.

Charging and using the battery

WARNING!

Charge the battery for 4 hours before using the battery for the first time. Because the battery is normally warm while it is charging, do not charge it in a briefcase or other confined space as this might cause the battery to overheat.

NOTE: The AC adapter is normally warm to the touch when plugged into an AC outlet.

NOTE:

Wireless printing uses more battery power than wired printing. See Installing and using the battery for information on checking the battery charge level.

16 Chapter 2 - Installing and using accessories

To install the battery

NOTE: You can install the battery with the printer turned on or off.

1.

Slide the battery into the battery slot at an angle, until the contacts on the battery are flush with the contacts in the battery slot. The battery contact cover slides open.

2.

Push the battery into the battery slot until the battery clicks into place.

3.

Plug in the AC adapter and turn on the printer. Allow the battery to charge for four hours before using the battery for the first time. Subsequently, the battery charge light is green when the battery is charging, and turns off when the battery is fully charged.

4.

After the battery is fully charged, you can use the printer without connecting to the AC power supply.

To remove the battery

1.

Slide the battery release slider in the direction of the arrow.

2.

Remove the battery.

Installing and using the battery 17

Installing and using 802.11 and Bluetooth accessories

The HP Deskjet 460wf includes an HP 802.11 wireless printer card and the HP Deskjet 460wbt includes a

Bluetooth wireless printer card. The printer also supports Bluetooth USB accessories.

See http://www.hp.com/support/dj460 to learn more about supported wireless accessories.

Installing the 802.11 or Bluetooth wireless printer card

• Insert the HP 802.11 or Bluetooth wireless printer card, with the lights facing up, into the CF card slot.

The 802.11 card has two lights: left is blue, right is orange. When the card is plugged in, the left blue light will be on; when there is 802.11 data communication, the right orange light will be blinking.

The Bluetooth card has one light with two colors: when the card is plugged in, the green light will be on; when there is Bluetooth data communication, the orange light will be blinking.

NOTE: Make sure that your Bluetooth host device and operating system are supported by the printer. For more information, visit http://www.hp.com/support/dj460 .

Installing a Bluetooth USB adapter

The printer supports Bluetooth accessories that connect to the USB/Pictbridge port. To install a USB

Bluetooth adapter, connect it to the USB/Pictbridge port on the back of the printer.

18 Chapter 2 - Installing and using accessories

802.11 and Bluetooth wireless printing

The 802.11 and Bluetooth features in this printer allow you to print wirelessly. 802.11 printing allows wireless printing up to 100 meters (300 feet). Bluetooth printing allows wireless printing up to 10 meters

(30 feet).

For instructions on wireless printing from mobile devices, see

Printing from mobile devices

.

NOTE: Wireless communication is available through wireless printer cards that are included with certain printer models. Also, the sending device must have built-in wireless capability or a wireless card installed.

NOTE:

Wireless printing uses more battery power than wired printing. See Installing and using the battery for information on checking the battery charge level.

About 802.11

802.11 wireless technology allows you to wirelessly connect to your printer by setting up “ad hoc” communication between your computer and the printer. 802.11 does not require a direct line of sight between the sending device and the receiving device.

When you set up ad hoc communication between your computer and the printer, you are creating a network of two devices. This is the recommended setup for 802.11 printing to this mobile printer.

802.11 also lets you set up the printer on an existing “infrastructure” network. Setting it up on an infrastructure network puts the printer directly onto a local area network (LAN) using a wireless connection to an 802.11 wireless access point (WAP). Once the printer is successfully connected to the network wirelessly, then all the computers on the same subnet can use the printer.

Before setting up the printer, it is recommended that you temporarily connect the printer to the computer with a USB cable to set up the wireless connection. Once the wireless connection is established, you will remove the cable and print wirelessly. You can also set up the printer without using a USB cable.

To set up and configure the printer for 802.11 wireless printing, see 802.11 wireless connection

.

About Bluetooth

Bluetooth wireless technology allows you to wirelessly connect to your printer using radio waves in the

2.4 GHz spectrum. Bluetooth is typically used for short distances (up to 10 meters or 30 feet) and does not require a direct line of sight between the sending device and the receiving device.

Different Bluetooth profiles emulate different types of standard cable connections and have different capabilities. See

Bluetooth wireless profiles for more information about Bluetooth profiles.

When your printer is directly connected to your computer (either by cable or Bluetooth), it is possible to share it on a network using “printer sharing”. However, your computer has to be connected to the network for others to use the printer.

To set up and configure the printer for Bluetooth wireless printing, see Bluetooth wireless connection .

NOTE: To configure Bluetooth settings or monitor printer status (such as ink levels) using the Toolbox, you must connect the printer to your computer with a USB cable.

Installing and using 802.11 and Bluetooth accessories 19

20 Chapter 2 - Installing and using accessories

3 Using the printer

This chapter provides information on media usage for the printer, changing print settings, and performing basic printing tasks.

Selecting print media

The printer is designed to work well with most types of office paper. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. See

HP supplies and accessories

.

Tips for selecting and using print media

For the best results, observe the following guidelines.

• Always use media that conforms to the printer specifications. See

Understanding specifications for supported print media .

• Load only one type of media at a time. On models that have an input tray extension, make sure the input tray extension is fully extended.

• Load media print-side up and aligned squarely against the alignment guides. See

Loading media

.

• Do not overload the input tray. See

Understanding specifications for supported print media .

• To prevent jams, poor print quality and other printer problems, avoid the following media:

• Multipart forms

• Media that is damaged, curled, or wrinkled

• Media with cutouts or perforations

• Media that is heavily textured, embossed, or does not accept ink well

• Media that is too lightweight or stretches easily

• For quick access to the printer settings, use the Printing Shortcuts tab (Windows only). (Open the printer driver, select the Printing Shortcuts tab, and select the feature from the What do you want to do? drop-down list.)

• Do not leave media in the input tray overnight. This might cause it to bend.

• Remove each sheet of media as it prints and set aside to dry. Allowing wet media to stack up might cause smearing.

• For instructions on calibrating color, see

Calibrating color .

Selecting print media 21

Cards and envelopes

• Always load envelopes into the printer with the flap facing the back of the printer and the stamp position oriented according to the envelope icon.

• Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also avoid cards and envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged.

• Use tightly constructed envelopes, and make sure the folds are sharply creased.

Photo paper

• Use Best mode to print photographs. This mode provides longer drying time and ensures that the ink dries completely before the next page is printed. In this mode, printing takes longer and more memory is required from your computer.

You can also select Maximum dpi for optimum print quality for photographs. See Printing digital photographs .

• Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack up might cause smearing.

• Photo paper should be flat before printing. If the corners of the photo paper curl more than

10 mm (3/8 inch), flatten the paper by putting it in the resealable storage bag, then rolling the bag on a table edge until the paper is flat.

Transparencies

• Use Best

mode to print transparencies. This mode provides longer drying time and ensures that the ink dries completely before the next page is printed. In this mode, printing takes longer and more memory is required from your computer.

• Load transparencies print-side up and the adhesive strip pointing towards the front of the printer. The print side of the transparencies is the rougher side.

• Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack up might cause smearing.

Custom-sized media

• Use only custom-sized media supported by the printer.

• If your application supports custom-sized media, set the media size in the application before printing the document. If not, set the size in the printer driver. You might need to reformat existing documents to print them correctly on custom-sized media.

22 Chapter 3 - Using the printer

Understanding specifications for supported print media

This section provides information regarding the sizes, types, and weights of media that the printer supports. It also provides information on the tray capacity. Use HP media for optimum print quality.

See

HP supplies and accessories .

NOTE: Borderless printing is available only with photo media that is L-size (

89 by 127 mm;

3.5 by 5 inches)

;

102 by 152 mm; and

4 by 6 inches

.

Understanding supported media sizes

Media size

Standard paper sizes

U.S. Letter (216 by 279 mm; 8.5 by 11 inches)*

U.S. Legal (216 by 356 mm; 8.5 by 14 inches)*

A4 (210 by 297 mm; 8.3 by 11.7 inches)*

U.S. Executive (184 by 267 mm; 7.25 by 10.5 inches)*

U.S. Statement (140 by 216 mm; 5.5 by 8.5 inches)*

JIS B5 (182 by 257 mm; 7.2 by 10.1 inches)*

A5 (148 by 210 mm; 5.8 by 8.3 inches)*

Envelopes

U.S. #10 Envelope (105 by 241 mm; 4.12 by 9.5 inches)

Monarch Envelope (98 by 191 mm; 3.88 by 7.5 inches)

HP Greeting Card Envelope (111 by 152 mm; 4.38 by 6 inches)

A2 Envelope (111 by 146 mm; 4.37 by 5.75 inches)

DL Envelope (110 by 220 mm; 4.3 by 8.7 inches)

C5 Envelope (162 by 229 mm; 6.4 by 9 inches)

C6 Envelope (114 by 162 mm; 4.5 by 6.4 inches)

Cards

Index card (76.2 by 127 mm; 3 by 5 inches)*

Index card (102 by 152 mm; 4 by 6 inches)*

Index card (127 by 203 mm; 5 by 8 inches)*

A6 card (105 by 149 mm; 4.13 by 5.83 inches)*

Selecting print media 23

Media size

Photo media

Photo (101.6 by 152.4 mm; 4 by 6 inches)

Photo with tab (101.6 by 152.4 mm; 4 by 6 inches)

Photo (127 by 177.8 mm; 5 by 7 inches)

Photo (203.2 by 254 mm; 8 by 10 inches)

Photo 10 by 15 cm (100 by 150 mm; 4 by 6 inches)

Photo 10 by 15 cm with tab (100 by 150 mm; 4 by 6 inches)

Borderless Photo (101.6 by 152.4 mm; 4 by 6 inches)

Borderless Photo with tab (101.6 by 152.4 mm; 4 by 6 inches)

Borderless Photo 10 by 15 cm (100 by 150 mm; 3.93 x 5.9 inches)

Borderless Photo 10 by 15 cm with tab (100 by 150 mm; 3.93 x 5.9 inches)

Photo L (89 by 127 mm; 3.5 by 5 inches)

Photo L with tear-off tab (89 by 127 mm; 3.5 by 5 inches)

Photo 2L (178 by 127 mm; 7 by 5 inches)

Photo 2L with tear-off tab (178 by 127 mm; 7 by 5 inches)

Borderless Photo L (89 by 127 mm; 3.5 by 5 inches)

Borderless Photo L with tear-off tab (89 by 127 mm; 3.5 by 5 inches)

Photo media sizes between 89 by 127 mm (3.5 by 5 inches) and 216 by

279 mm (8.5 by 11 inches)

Other media

L (89 by 127 mm; 3.5 by 5 inches)

L with tab (89 by 127 mm; 3.5 by 5 inches)

2L (178 by 127 mm; 5 by 7 inches)

2L with tab (178 by 127 mm; 5 by 7 inches)

Custom-sized media between 76.2 to 216 mm wide and 102 to 356 mm long

(3 to 8.5 inches wide and 4 to 14 inches long)*

* These media sizes support manual duplex printing. See

Printing on both sides (duplexing, Windows) .

24 Chapter 3 - Using the printer

Understanding supported media types and weights

Type Capacity

Paper

Weight

64 to 90 g/m

2

(16 to 24 lb bond)

Up to 50 sheets of plain paper

(5 mm or 0.2 inch stacked)

5 to 12 mils Photo paper

Transparencies

Labels

Cards

Up to 10 sheets

Up to 20 sheets

Up to 20 sheets

Up to 5 sheets

Envelopes

Up to 162 g/m

2

(90 lb index)

75 to 200 g/m

2

(20 to 53 lb bond)

Up to 5 envelopes

Selecting print media 25

Loading media

NOTE: To print on special and custom-sized media you can use the Printing Shortcuts tab (Windows only). (Open the printer driver, select the Printing Shortcuts tab, and select the feature from the What do you want to do? drop-down list.)

To load media

1.

Remove all media from the input tray.

2.

Insert the media print-side up and align it squarely against the media paper guide. Adjust the media width guide so it fits snugly against the sides of the media.

3.

If printing on legal media, extend the input tray extension, if available on your model.

4.

Set desired software options:

Windows: a. Open the printer driver (typically on the File menu, click Print, and then click Properties).

b. Select the media size from the Paper Size menu.

c. Under Paper/Quality, select the paper type you are using from the Paper Type menu.

Mac OS: a. On the File menu, click Page Setup, and then select the media size from the Paper Size menu.

b. Open the printer driver (on the File menu, click Print).

c. Under Paper Type/Quality, select the paper type you are using from the Paper Type menu.

5.

Change any other print settings if necessary, then click OK to print.

26 Chapter 3 - Using the printer

Changing print settings

You can change print settings (such as media size or type) from an application or the printer driver.

Changes made from an application take precedence over changes made from the printer driver. However, after the application is closed, the settings return to the defaults configured in the printer driver.

NOTE: To set print settings for all print jobs, change the print settings in the printer driver.

For more information about printer driver features in Windows, see the printer driver online help. For more information about printing from a specific application, see the documentation for that application.

To change settings from an application for current print jobs (Windows)

1.

Open the document you want to print.

2.

On the File menu, click Print, and then click Setup

or Properties. (Specific options might vary depending on the application you are using.)

3.

Change any desired settings and click OK, Print, or a similar command.

To change default settings for all future print jobs (Windows)

1.

Click the Start button, point to Settings, and then click Printers

or Printers and Faxes.

2.

Right-click the printer icon, and then choose Properties, Document Defaults, or Printing Preferences.

3.

Change any desired settings and click OK.

To change settings (Mac OS)

1.

On the File menu, click Page Setup.

2.

Change any desired settings and click OK.

3.

On the File menu, click Print.

4.

Change any desired settings and click Print.

Canceling a print job

You can cancel a print job using one of the following methods:

• Control panel

Press (Cancel button). This will clear the current print job. It does not affect print jobs waiting to be processed.

• Windows

Double-click the printer icon that appears in the task bar. Select the print job, and then press the Delete key on the keyboard.

• Mac OS

Double-click the printer in the Printer Setup Utility or Print Center. Select the print job you want to cancel and click Delete.

Changing print settings 27

Printing on both sides (duplexing, Windows)

You can print on both sides manually using the Windows printer software.

Guidelines for printing on both sides of a page

To print on both sides of a page, you must specify duplex options in your software application or in the printer driver.

• Always use media that conforms to the printer specifications. See

Understanding specifications for supported print media .

• Specify duplex options in your application or in the printer driver.

• Do not print on both sides of transparencies.

• Do not print on both sides of envelopes or on media lighter than 75 g/m

2

(18 lb). Jams might occur with these media types.

• Do not print on both sides of photo paper or glossy media unless specifically designed for two-sided printing.

• Several kinds of media require a specific orientation when you print on both sides of a page, such as letterhead, preprinted paper, and paper with watermarks and prepunched holes. When you print from a computer running Windows, the printer prints the odd pages of the print job first. Load the media with the print side facing the front of the printer.

To perform duplexing (Windows)

1.

Load the appropriate media. See

Guidelines for printing on both sides of a page

and Loading media .

2.

With a document open, on the File menu, click Print, and then click Properties.

3.

Click the Finishing tab.

4.

Select the Print on Both Sides check box.

5.

To automatically resize each page to match the document's onscreen layout, ensure Preserve Layout is selected. Clearing this option might result in unwanted page breaks.

6.

Select or clear the Flip Pages Up check box to match the way you want the binding. See the graphics in the printer driver for examples.

7.

Change any other desired settings and click OK.

8.

Print your document.

9.

After the first side of the document is printed, follow the onscreen instructions and reload the paper into the tray to complete printing.

10.

After reloading the paper, click Continue in the onscreen instructions to continue the print job.

28 Chapter 3 - Using the printer

Printing on special and custom-sized media

This section provides information on how to print on media such as envelopes, photo paper, postcards, transparencies, and custom-sized media.

To print on special and custom-sized media (Windows)

1.

Load the appropriate media. See

Loading media

.

2.

With a document open, on the File menu, click Print, and then click Setup

or Properties.

3.

Click the Paper/Quality tab.

4.

Select the media type from the Type is drop-down list.

5.

Select the media size from the Size is drop-down list.

-Or-

Click Custom, enter the dimensions of the media, and then click OK

.

6.

Change any other desired settings and click OK.

7.

Print your document.

To print on special and custom-sized media (Mac OS)

1.

Load the appropriate media. See

Loading media

.

2.

On the File menu, click Page Setup.

3.

Select the media size.

4.

To set a custom media size, complete the following steps: a. Click Custom Paper Size

in the Settings drop-down menu.

b. Click New, and then type a name for the size in the Paper Size Name box.

c. In the Width and Height boxes, type the dimensions, and set the margins.

d. Click OK.

e. Click Save.

5.

On the File menu, click Page Setup and select the new custom size.

6.

Click OK.

7.

On the File menu, click Print.

8.

Open the Paper Type/Quality

panel.

9.

Click the Paper

tab and select the media type.

10.

Change any other desired settings and click Print.

Printing on special and custom-sized media 29

Printing from mobile devices

The printer supports printing from a variety of mobile devices and memory cards, such as:

• Cameras

• Mobile phones

• PDAs

Printing digital photographs

You can print photographs directly from a digital camera or directly from a memory card, or you can transfer the photos from the card or camera to your computer and print them from a software application, such as HP Photo Printing Software. Also, you can print photos directly from a PictBridge-compatible camera.

If your digital camera uses a Type I CompactFlash™ (CF) card, SD card, or MMC, you can insert the card into the printer to print your photos. Your camera must support Digital Print Order Format (DPOF) version 1 or 1.1 in order to print directly from the card to the printer. DPOF files also automatically print directly from a USB Flash drive that is connected to the USB port of the printer.

See

Printing from memory cards and USB Flash drives

for more information.

To print with six-ink color

Your printer can print with six-ink color to enhance the quality of printed photographs. Print high-quality grayscale photographs by using a black print cartridge and a tri-color print cartridge, or by using a gray photo print cartridge and a tri-color print cartridge. To perform six-ink color printing, a photo and a tricolor print cartridge must be installed together.

NOTE: You can print high-quality black-and-white photographs using a gray photo print cartridge, combined with the tri-color print cartridge.

Guidelines for printing photographs

• For the best results when printing photographs and images, choose Best mode and select an HP photo paper in the printer driver. Best mode uses HP's unique PhotoREt IV color-layering technology and

ColorSmart III color optimization technology to create realistic photo images, vivid color output, and extremely sharp text. With PhotoREt IV, a greater range of colors, lighter tones, and smoother gradations between tones can be achieved, ensuring the best photo and image print quality.

Alternatively, select Maximum dpi, which provides up to 4800 x 1200 optimized dpi* for optimum print quality.

*Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting might temporarily use a large amount of hard disk space (400 MB or more) and will print more slowly. Photo cartridge, if present, further enhances the print quality.

• It is recommended to remove each sheet of paper as it prints and set it aside to dry.

• If the printed colors visibly shift towards yellow, cyan or magenta, or there is a tinge of color in the gray shades, you need to calibrate the color. See

Calibrating color .

30 Chapter 3 - Using the printer

• If you install photo print cartridges, align the print cartridges for best possible print quality. You do not need to align the print cartridges every time you install a photo print cartridge, only when necessary.

See

Aligning the print cartridges

.

• To store a print cartridge, see

Travel tips

.

• Always hold photo paper by the edges. Fingerprints on photo paper reduce print quality.

• Photo paper should be flat before printing. If the corners of the photo paper curl more than

10 mm (3/8 inch), flatten the paper by putting it in the resealable storage bag, then rolling the bag on a table edge until the paper is flat.

To print from a PictBridge-compatible camera

The printer supports standard PictBridge-compliant features. See your digital camera documentation for more information about using its PictBridge features.

1.

Connect the camera to the printer with the USB cable provided with the camera. The printer and camera compare features, and the compatible features are displayed on the camera.

2.

Navigate through the camera menus to execute the desired photo-printing features.

To transfer photos to your computer

NOTE: The printer driver lets your computer read memory cards inserted into the printer as physical disk drives when you are connected with a USB cable. You can then access your photo files and print them

with the software of your choice. (See Installing the printer software and sharing the printer (Windows) .)

1.

Insert the memory card into the correct card slot on the printer. Make sure the side of the card with the connecting pins or holes is placed into the printer first.

2.

Press (Cancel button) to cancel direct printing from the card. If your computer is connected to the printer with a USB cable, the card then appears as a drive in Windows Explorer or on the Mac OS desktop. You can then transfer the photo files to another drive on the computer or open and print your photographs with the software application of your choice.

Printing from mobile devices 31

Printing from mobile phones

If you have a mobile phone that supports Bluetooth and you have installed a Bluetooth wireless printer card in your printer, you can print from your phone.

Some phones have HP’s Mobile Printing Application software installed, which can increase the quality of the output. Visit http://www.hp.com/support/dj460 to download this application if it is available for your phone and not preinstalled. Other printing applications might be available from your phone manufacturer that support this printer.

NOTE: HP Mobile Printing Application version 2.0 and later are supported. You can download the latest version from http://www.hp.com/support/dj460 or from your phone manufacture’s website.

See the documentation for your phone’s printing application for information on printing items such as:

• Images

• Messages: Email, short message service (SMS), and multimedia messaging system (MMS)

• Contacts

• Calendar

• Notes

To install the Mobile Printing Application on the phone

Use the following steps to install the Mobile Printing Application on your phone if it is not already installed. For help using these steps, see your mobile phone documentation or visit the manufacturer’s support website.

1.

Download the Mobile Printing Application to a computer from http://www.hp.com/support/dj460 or from your phone manufacturer’s website.

In this example, the name of the downloaded file is print.sis.

2.

Transfer the print.sis file from the computer to the phone using one of the following methods.

• Email: Attach the print.sis file to an email, send the email to your email address, then open the email on your phone.

• Bluetooth: If your computer has Bluetooth, use your computer’s Bluetooth utility to discover the phone, then send the print.sis file from the computer to the phone.

• Infrared: Align the phone’s infrared lens with the computer’s infrared lens. Use the Wireless Link feature in Windows to send the print.sis file to the phone.

3.

Open the print.sis file on your phone.

4.

Follow the onscreen instructions to install the application.

5.

Verify that the Mobile Printing Application has been installed by scrolling through the phone’s main menu to find the Print icon.

If you don’t see the Print icon, then repeat steps 3-5.

32 Chapter 3 - Using the printer

To print from a mobile phone

Print a file using one of the following methods, or see the documentation for your phone’s printing application for information about printing.

NOTE: The printer ships with built-in fonts for Bluetooth printing. Certain models include Asian fonts for printing from mobile phones. The fonts included depend on the country/region where the printer was purchased. See

Printer specifications

.

• Mobile Printing Application

• Bluetooth Send

Printing from Pocket PC devices

Certain Pocket PC models support 802.11 and Bluetooth wireless printing. Some Pocket PC devices come with wireless integrated and some require you to install a separate wireless card in your device to enable

802.11 or Bluetooth printing.

NOTE: 802.11 and Bluetooth wireless printing are available through wireless printer cards that are included with certain printer models. For a description and illustration of the wireless printer cards, see

Installing and using 802.11 and Bluetooth accessories

.

You can install a Pocket PC printer driver to print wirelessly from your Pocket PC, if it is not already preinstalled. Visit http://www.hp.com/support/dj460 for more information and to download this application to a computer running Windows.

If you are using a Pocket PC or Palm OS device, you can use the Toolbox software for PDAs to configure

802.11 and Bluetooth wireless settings for wireless printing. See

Toolbox software for PDAs (Pocket PC and Palm OS) .

For printing instructions, see To print from Pocket PC devices

.

For an overview of 802.11 and Bluetooth printing, see

802.11 and Bluetooth wireless printing .

For detailed information about setting up and configuring wireless settings for the printer, see 802.11 wireless connection and

Bluetooth wireless connection .

To install the Pocket PC printer driver

Install the Pocket PC printer driver from a desktop or notebook computer to a Pocket PC, such as an HP iPAQ, through Microsoft ActiveSync.

1.

Download the installer program from http://www.hp.com/support/dj460t to a computer running

Windows.

2.

Save the installer program.

3.

Connect the Pocket PC to the computer.

If you need help connecting with ActiveSync, see the Pocket PC user’s guide.

4.

Double-click the executable file you downloaded on the computer.

The installer program copies the necessary files to the Pocket PC.

Printing from mobile devices 33

To print from Pocket PC devices

The instructions in this section assume you have established a wireless connection with the printer using the

Toolbox software for PDAs. See

Toolbox software for PDAs (Pocket PC and Palm OS) .

If your PDA does not have wireless integrated, then install an 802.11 or Bluetooth wireless card in your

PDA according to the manufacturer’s instructions.

NOTE: Printing instructions for Pocket PCs vary according to the third-party printing application used. See the documentation that came with the third-party printing application for printing instructions.

34 Chapter 3 - Using the printer

Printing from Palm OS devices

You can print from Palm OS devices using an 802.11 or Bluetooth wireless connection and the Printboy utility. Some Palm OS devices come with wireless integrated and some require you to install a separate wireless card in your device to enable 802.11 or Bluetooth printing.

NOTE: 802.11 and Bluetooth wireless printing are available through wireless printer cards that are included with certain printer models. For a description and illustration of the wireless printer cards, see

Installing and using 802.11 and Bluetooth accessories

.

The Printboy utility enhances the formatting for documents printed from standard Palm OS applications such as the Address, Memo Pad, To Do List, Date Book, and Mail options. It also allows you to print using

Documents To Go. For more information, visit http://www.hp.com/support/dj460 .

Documents To Go enables you to print MS Word and MS Excel files. Find Documents To Go on the CD that came with your Palm OS device or visit the DataViz website at http://www.dataviz.com

.

For an overview of 802.11 and Bluetooth printing, see

802.11 and Bluetooth wireless printing .

For detailed information about setting up and configuring wireless settings on the printer, see

802.11 wireless connection and

Bluetooth wireless connection .

To install Printboy

For information on downloading and installing Printboy on Windows or the Mac OS, visit http:// www.hp.com/support/dj460 .

For information on using Printboy, see the documentation that came with the software.

To install a wireless card

CAUTION: You must install the wireless card software files before inserting the card in the Palm OS device. Otherwise, the card will not function properly.

If your Palm OS device does not come with wireless integrated, then install an 802.11 or Bluetooth wireless card in your device according to the manufacturer’s instructions, or visit Palm’s website at http:// www.palm.com

.

To print using standard Palm OS applications

For instructions on using Printboy to print from standard Palm OS applications, see the documentation that came with the Printboy utility or that came with your Palm OS device.

If you are using a Pocket PC or Palm OS device, you can use the Toolbox software for PDAs to configure

802.11 and Bluetooth wireless settings for wireless printing. See

Toolbox software for PDAs (Pocket PC and Palm OS) .

NOTE: Printing instructions for Palm OS devices vary according to the third-party printing application used. See the documentation that came with the third-party printing application for printing instructions.

Printing from mobile devices 35

To choose default printer (optional)

You can select a default printer to use for all your printing. For instructions on selecting the HP Deskjet 460 printer as the default printer, see the documentation that came with the Printboy software.

To print using Documents To Go

For instructions on printing using Documents To Go, see the documentation that came with the software, or visit the DataViz website at http://www.dataviz.com

for more information.

36 Chapter 3 - Using the printer

Using memory devices

The following section provides information on printing from memory cards and USB Flash drives.

Printing from memory cards and USB Flash drives

If your digital camera uses a Type I CF card, SD card, or MMC, you can insert the card into the printer to print your photos. Your camera must support Digital Print Order Format (DPOF) version 1 or 1.1 in order to print directly from the card to the printer. See your digital camera documentation to see if it supports DPOF files and for additional instructions on printing photos.

DPOF files are files created by digital cameras. They are stored on the camera’s memory card and contain information such as which images are selected to print and how many of each image are to be printed or saved. The printer can read a DPOF file from the memory card so you do not have to use the printer software to reselect the images to print or save.

DPOF files also automatically print directly from a USB Flash drive that is connected to the USB port of the printer.

You can also transfer photos from a memory card or a USB Flash drive onto your computer’s hard disk and print them from a software application such as HP Photo Printing Software.

For information on loading photo paper, see

Loading media

.

To print from a memory card

1.

Select the images you want to print by creating a DPOF file while the memory card is still in your digital camera. The settings you can specify (such as number of copies) are specific to your camera.

See your digital camera’s documentation for more information.

2.

Turn on the printer.

3.

Load the appropriate media. See

Loading media

.

4.

Configure your desired print settings:

• Windows: Open the Toolbox (see

Toolbox (Windows)

). Click the Printer Services tab, and then click Print Settings. In the dialog box specify paper type, size, and print quality.

• Mac OS: Open the HP Printer Utility (see

HP Printer Utility (Mac OS)

). Click Direct Print Settings, and then in the dialog box specify paper type, size, and print quality.

NOTE: If you do not have the Toolbox or HP Printer Utility installed, print a configuration page to check printer media settings for direct printing. This information will verify whether you are loading the correct

media size and type before printing. See Understanding device information pages .

Using memory devices 37

5.

Insert the card containing the DPOF file into the correct card slot on the printer. Make sure the side of the card with the connecting pins or holes is placed into the printer first.

CAUTION: If you do not insert the edge with card connector into the printer first, you can damage the card, the printer, or both.

The Resume light will blink after a few seconds if there is a DPOF file on the card.

6.

Press (Resume button) to print the images. The printer will automatically recognize the DPOF file on the memory card and print the images according to the specifications you set in the file. If it is a large file, the printer might take some time to print after you press (Resume button).

CAUTION: Do not remove the memory card until the print job is completed. Otherwise the print job will be canceled.

NOTE: Printing might take several minutes, depending on print settings and the complexity of the image.

38 Chapter 3 - Using the printer

4 Managing and configuring the printer

This chapter describes tools to manage the printer, such as the Toolbox (Windows), HP Printer Utility

(Mac OS), and Toolbox software for PDAs (Pocket PC and Palm OS). Other topics describe how to print configuration and diagnostic pages, connect the printer directly to your computer using a USB cable, and how to connect to the printer using an 802.11 or Bluetooth wireless connection.

Managing the printer

The following sections provide information on printer management tasks and tools.

Overview of printer management tasks

The following table lists the tools that can be used to manage the printer.

NOTE: The following table lists the most common tools that are used for administrator functions. Specific procedures might include other methods.

If you want to...

To monitor the printer

Media and supplies usage

View battery status

View print cartridge status

(ink levels)

Understand printer lights

To administer the printer

Printer maintenance

Configure power settings

Configure wireless settings

Set up alerts and notifications

...use these tools.

Toolbox

(Windows)

Toolbox software for

PDAs

(Pocket PC and Palm OS)

Windows printer driver

(see

Changing print settings )

HP Printer Utility

(Mac OS)

HP Deskjet 460

Network Setup

Tool (Mac OS)

Managing the printer 39

Toolbox (Windows)

The Toolbox provides status and maintenance information about the printer. It also provides links to this guide for help in performing basic printing tasks and solving problems. You can also configure 802.11 and Bluetooth wireless settings for wireless printing.

NOTE: If the Toolbox was not installed with the other printer software components, you can install it using the installation program on the Starter CD.

NOTE: To configure Bluetooth settings or monitor printer status (such as ink levels) using the Toolbox, you must connect the printer to your computer with a USB cable.

NOTE: If you are using a Pocket PC or Palm OS device, you can use the Toolbox software for PDAs. See

Toolbox software for PDAs (Pocket PC and Palm OS) .

To open the Toolbox

1.

Click the Start button, and then point to Programs.

2.

Point to HP Deskjet 460 Series, and then click HP Deskjet 460 Series Toolbox.

Toolbox tabs

The Toolbox contains tabs where you can view product information and change configuration settings.

For more detailed information about the options on these tabs, right-click each option in the Toolbox window and select What’s This?

40 Chapter 4 - Managing and configuring the printer

Tabs Contents

Printer Status • Selected printer

Displays a list of installed printers that are supported by the Toolbox.

• Ink level information

Shows estimated ink levels for each cartridge.

• Power Status

Displays power source (AC or battery) and percentage of battery charge remaining if the battery is installed.

• Wireless Strength

Shows the signal strength of the wireless connection between the printer and the computer.

• Supplies information

Provides access to website where you can order printer supplies and accessories online.

• Cartridge information

Shows order numbers for the installed print cartridges.

• Preferences

Allows you to set advanced Toolbox settings. You can select which printer error messages appear, specify whether you want to be notified by an audio alert when an error occurs, and specify the types of error messages that you want to see.

Also, you can turn on myPrintMileage AutoSend, a service that HP provides to help you keep track of your device usage to help you forecast and plan the purchase of supplies. See

myPrintMileage (Windows)

for more information.

Managing the printer 41

Tabs

Information

Printer

Services

Contents

Printer Information

• myPrintMileage

Provides access to the myPrintMileage website where you can view the printer hardware and print cartridge health information. You can also use this service to obtain information about accumulated ink and media use. See

myPrintMileage (Windows) for more information.

• Printer hardware

Displays detailed printer information such as model, firmware version, service ID, and other hardware-related information.

• Traveling information

Provides information about purchasing print cartridges while traveling.

• HP Instant Support

Provides access to the HP Instant Support website for support services and troubleshooting tips.

See HP Instant Support (Windows) for more information.

• Register your printer

Registers your printer online.

• How Do I...

Displays help for common printer tasks.

• Troubleshooting

Displays step-by-step instructions to help you solve printing problems.

• Contact HP

Provides information on how to contact HP.

• Align print cartridges

Aligns the print cartridges. See

Aligning the print cartridges for more information.

• Clean print cartridges

Cleans the print cartridges. See

Cleaning the print cartridges for more information.

• Calibrate color

Balances color tints on printed pages. See

Calibrating color for more information.

• Print a demo page

Sends a demo page to the printer to verify that the printer is connected to the computer correctly and is working properly. See

Understanding device information pages for more information.

• Print settings

Prints a configuration page. See Understanding device information pages for more information.

• Bluetooth settings

Configures Bluetooth wireless settings. See Bluetooth wireless connection

for more information.

• Power settings

Sets the waiting time for the printer to automatically turn off while operating in battery mode.

• Wireless profiles

Configures 802.11 wireless settings. See 802.11 wireless connection

for more information.

42 Chapter 4 - Managing and configuring the printer

HP Printer Utility (Mac OS)

The HP Printer Utility contains tools to configure print settings, calibrate the printer, clean the print cartridges, print configuration and test pages, order supplies online, and find website support information.

To open the HP Printer Utility

1.

Double-click the Macintosh HD icon on the desktop.

2.

Select Library, and then select Printers.

3.

Select hp, select Utilities, and then select HP Printer Selector.

4.

Select the printer, and then click Launch Utility.

HP Printer Utility panels

The following options are available on the HP Printer Utility:

Panel

Information

And Support

Contents

• Supplies Status

Displays ink levels and information for the print cartridges.

• WOW!

Prints a sample page to view the print output quality.

• HP Support

Provides access to the HP website where you can register the printer, find support for the printer, and find information about returning and recycling used printing supplies.

• Clean

Cleans the print cartridges.

• Device Information

Prints a configuration page that provides information about the printer.

• Travel Info

Provides information about purchasing print cartridges while traveling.

• Align

Aligns the print cartridges for best possible print quality.

• Test

Prints a test page to help identify printing problems.

• Calibrate Color

Adjusts color to correct problems with tint.

Printer Settings • Direct Print Settings

Specifies paper type, size, and print quality for Digital Print Order Format (DPOF) and personal digital assistant (PDA) printing.

• Power Management

Displays battery charge level and provides setting to turn off the battery after a specified period of time.

• Network Settings

Configures IP settings for network connectivity.

• Bluetooth Settings

Configures Bluetooth settings for wireless printing (only available when a USB cable is connected).

Managing the printer 43

HP Deskjet 460 Network Setup Tool (Mac OS)

The HP Deskjet 460 Network Setup Tool allows you to configure network settings for the printer. You can configure wireless settings such as network location name and wireless mode, and wired settings such as

TCP/IP address, router, and subnet mask.

To open the HP Deskjet 460 Network Setup Tool

1.

Double-click the Macintosh HD icon on the desktop.

2.

Select Library, and then select Printers.

3.

Select hp, select Utilities, and then select HP Deskjet 460 Network Setup Tool.

4.

Follow the onscreen instructions to configure network settings for the printer.

Toolbox software for PDAs (Pocket PC and Palm OS)

The Toolbox software for PDAs running Pocket PC or Palm OS allows you to view status and maintenance information about the printer. You can view ink levels and battery charge level, understand printer lights, align the print cartridges, and also configure 802.11 and Bluetooth wireless settings for wireless printing.

See the Toolbox software documentation for more information on using the Toolbox, or visit http:// www.hp.com/support/dj460 .

HP Instant Support (Windows)

HP Instant Support is a suite of Web-based troubleshooting tools. HP Instant Support helps you quickly identify, diagnose, and resolve printing problems.

HP Instant Support provides the following information about your device:

• Easy access to troubleshooting tips

Provides tips that are customized for your device.

• Resolution of specific device errors

Provides immediate access to information that can help you resolve error messages specific to your device.

To see a description of the problem, as well as recommendations for solving or preventing the problem, click the link within the message. To see a list of past device errors, click Alerts on the left side of the

HP Instant Support page.

• Notification of device driver and firmware updates

Alerts you when there is a firmware or driver update with a message that appears on the HP Instant

Support homepage. Click the link within the message to go directly to the download section of the

HP website.

• Obtaining support services

Provides a list of the support services that are available for your device.

• Managing ink and media usage (myPrintMileage)

Helps you manage and forecast printer supplies usage.

44 Chapter 4 - Managing and configuring the printer

• Self diagnostic testing for your device

Runs a diagnostic test of your device. Select Printer on the Self Help menu on the Instant Support page to start diagnosing the devices. HP Instant Support checks the computer, and a list of configured devices appears. When you select the device that you want to diagnose, HP Instant Support helps you with tasks such as making sure that you have the latest device driver available and gaining access to reports about the device status and detailed device-diagnostic information.

If any errors are detected during this process, you are given the option to perform updates to the device drivers or to perform detailed diagnostic tests on the device.

• HP expert help online (Active Chat)

Personalized help from an HP support expert is available over the Web at any time. Simply submit a question or a description of your problem. Your recent device history, system configuration, and any actions that you have attempted are automatically forwarded to HP (upon your approval) so that you will not need to describe the problem again. An HP support expert will respond online to solve your problem through a real-time Web chat.

• Knowledge database

Use the HP knowledge database to quickly find answers to your questions.

Security and privacy

When you use HP Instant Support, detailed device information, such as the serial number, error conditions, and status, is sent to HP. HP respects your privacy and manages this information according to the guidelines that are outlined in the HP Online Privacy Statement ( http://www.hp.com/country/us/ eng/privacy.htm

).

NOTE: To view all of the data that is sent to HP, select Source (for Internet Explorer) or Page Source (for

Netscape) from the View menu in your Web browser.

To access HP Instant Support

Toolbox (Windows)

• Open the Toolbox (see

Toolbox (Windows) ). Click the Information tab, and then click HP Instant

Support.

NOTE: Do not bookmark the Web pages that are used to open HP Instant Support. If you bookmark the site and connect to it by using the bookmark, the pages will not contain the current information.

Managing the printer 45

myPrintMileage (Windows)

myPrintMileage is a service that HP provides for tracking your device usage. This service helps you forecast device usage and plan the purchase of supplies. It consists of two parts:

• myPrintMileage website

• myPrintMileage AutoSend, a utility that periodically updates the device usage information on the myPrintMileage website

To use myPrintMileage, you must have the following:

• Toolbox (Windows) installed

• Internet connection

• Device connected

NOTE: HP recommends that you enable myPrintMileage to send data for three to six months to allow a meaningful amount of data to accumulate on the myPrintMileage website.

On the myPrintMileage website, you can view a print analysis that includes:

• The amount of ink you have used.

• Which inks you use the most.

• The estimated number of pages you can print with the remaining ink.

To access myPrintMileage

Toolbox (Windows)

Open the Toolbox (see Toolbox (Windows) ). Click the Information tab, click myPrintMileage, and then

follow the onscreen instructions.

Windows taskbar

• Right-click the Toolbox icon in the Windows taskbar, click myPrintMileage, and then select View my print usage.

NOTE: Do not bookmark the Web pages that are used to open myPrintMileage. If you bookmark the site and connect to it by using the bookmark, the pages will not contain the current information.

46 Chapter 4 - Managing and configuring the printer

Understanding device information pages

The device information pages contain detailed printer information, including firmware version number, serial number, service ID, print cartridge information, default page settings, and printer media settings.

The wireless configuration page contains 802.11 and Bluetooth connectivity information.

NOTE: The printer must not be processing any print jobs while you print the configuration and diagnostic pages.

If you need to call HP, it is useful to print diagnostic and configuration pages before calling.

Printing device information pages from the control panel

You can print the following device information pages from the control panel on the printer, without being connected to the printer.

To print a diagnostic page

Hold down (Power button) and press (Resume button) 4 times.

To print a configuration page

Hold down (Power button) and press (Cancel button) 4 times.

Use the configuration page to view current printer settings, ink supply status, print cartridge health, and to troubleshoot printer problems.

To print a wireless configuration page

Hold down (Cancel button) for more than 2 seconds.

Use the wireless configuration page to view 802.11 information such as 802.11 settings for different wireless profiles, and Bluetooth information such as Bluetooth device name.

To print a demo page

Hold down (Power button) and press (Resume button) once.

You can print a demo page to verify that you printer is working. However, if you want to verify that the printer is connected to the computer correctly, or that the printer software is working correctly, print a test page from the General tab in the Printer Properties dialog box (Windows) or the configuration page from the Device Information panel in the HP Printer Utility (Mac OS).

Understanding device information pages 47

Printing device information pages from the software

You can connect to the printer to print the following device information pages from the printer software.

To print a test page from the Toolbox (Windows)

1.

Open the Toolbox. See

Toolbox (Windows) .

2.

Click the Printer Services tab.

3.

Click Print a Demo Page.

NOTE: If you are using a Pocket PC or Palm OS device, you can use the Toolbox software for PDAs. See

Toolbox software for PDAs (Pocket PC and Palm OS) .

To print a configuration page from the printer driver (Windows)

1.

Open the printer driver. See

Changing print settings .

2.

Click Properties.

3.

Click the Services tab.

4.

Click Print Configuration Page.

To print a test page from the HP Printer Utility (Mac OS)

1.

Open the HP Printer Utility. See HP Printer Utility (Mac OS) .

2.

On the Test panel, click Print Test Page.

48 Chapter 4 - Managing and configuring the printer

Configuring the printer

This section describes connecting to the printer and sharing the printer with other computers that are on the same network.

NOTE: If you are connecting the printer to a computer running Windows XP (64-bit), download the printer software from http://www.hp.com/support/dj460 and install using Add Printer from the Printers or Printers and Faxes folder.

NOTE: You must have administrator privileges to install a printer driver in Windows 2000 and later.

Direct connection

Connect the printer directly to your computer with a USB cable. For information about connecting the printer wirelessly, see

802.11 wireless connection or

Bluetooth wireless connection .

NOTE: If you install the printer software and connect a printer to a computer running Windows, you can connect additional printers to the same computer with USB cables without reinstalling the printer software.

Installing the printer software and sharing the printer (Windows)

When setting up the printer, HP recommends that you connect the printer after you install the software because the installation program is designed to provide you with the easiest setup experience.

To install the software before connecting the printer (recommended)

It is recommended to install the Toolbox, which provides status and maintenance information about your printer. It also provides access to documentation and online help tools for solving printer problems. If you do not install the Toolbox you will not see printer error messages on your computer screen and will not have access to the myPrintMileage website. See

Toolbox (Windows)

for more information.

1.

Close any running applications.

2.

Insert the Starter CD into the CD drive. The CD menu runs automatically.

If the CD menu does not start automatically, double-click the Setup icon on the Starter CD.

3.

On the CD menu, click Install Printer Driver.

4.

Follow the onscreen instructions to complete the software installation.

5.

When prompted, turn on the printer and connect the printer to your computer with a USB cable.

The Found New Hardware wizard appears on the computer screen and the printer icon is created in the Printers folder.

NOTE: You can also share the printer with other computers using a simple form of networking known as locally shared networking. See

To share the printer on a local network .

Configuring the printer 49

To connect the printer before the installing software

If you connected the printer to the computer before installing the printer software, the Found New

Hardware wizard appeared on the computer screen.

NOTE: If you have turned on the printer, do not turn off the printer or unplug the cable from the printer while the installation program is running. If you do, the installation program will not finish.

1.

In the Found New Hardware dialog box that provides the option for selecting a method to locate the driver, select the advanced option and click Next.

NOTE: Do not allow the Found New Hardware wizard to perform an automatic search for the driver.

2.

Select the check box for specifying the driver location, and ensure that the other check boxes are clear.

3.

Insert the Starter CD into the CD drive. If the CD menu appears, close the CD menu.

4.

Browse to locate the root directory on the Starter CD (for example, D:), and then click OK.

5.

Click Next, and then follow the onscreen instructions.

6.

Click Finish to close the Found New Hardware wizard.

The wizard automatically starts the installation program (this might take a short while). For

Windows 98 and Windows Me, you must complete the installation program at this point if you want to install a non-English driver.

7.

Complete the installation process.

NOTE: The setup program provides options to install non-driver components such as the Toolbox, which is recommended to install. For instructions about installing these components, follow the steps outlined in

To install the software before connecting the printer (recommended)

.

You can also share the printer with other computers using a simple form of networking known as locally

shared networking. See To share the printer on a locally shared network .

To share the printer on a locally shared network

In a locally shared network, the printer is connected directly to the USB port of one computer (known as the server) and is shared by other computers (clients) on the same network.

NOTE: When sharing a directly connected printer, use the computer with the newest operating system as the server. For example, if you have a computer running Windows 2000 and another computer running an older version of Windows, use the computer running Windows 2000 as the server.

Use this configuration only in small groups or when usage is low. The computer that is connected to the printer is slowed down when many users print to the printer.

1.

From the Windows desktop, click the Start button, point to Settings, and then click Printers or Printers and Faxes.

2.

Right-click the printer icon, click Properties, and then click the Sharing tab.

3.

Click the option to share the printer, and give the printer a share name.

4.

If you are sharing the printer with client computers that use other versions of Windows, you can click

Additional Drivers to install their drivers as a convenience to them. This optional step requires you to have the Starter CD in your CD drive.

50 Chapter 4 - Managing and configuring the printer

Installing the printer software and sharing the printer (Mac OS)

You can connect the printer directly to Macintosh computers running Mac OS X (10.2 and 10.3). You can also share the printer on a local network.

To install the software

1.

Connect the printer to your computer with a USB cable.

2.

Close any running applications.

3.

Insert the Starter CD into the CD drive. The CD menu runs automatically.

If the CD menu does not start automatically, double-click the Setup icon on the Starter CD.

4.

Click Install Driver and follow the onscreen instructions.

5.

Open the Printer Setup Utility or Print Center, which is located in the Applications\Utilities folder.

6.

Click Add.

7.

Select USB from the menu.

8.

Select the printer from the printer list, and then click Add. A mark appears beside the printer name, indicating that this printer is now the default printer.

9.

Close the Print Center.

To share the printer on a local network

When you connect the printer directly, you can still share the printer with other computers using a simple form of networking known as locally shared networking. Use this configuration only in small groups or when usage is low. The computer that is connected to the printer is slowed down when many users print to the printer.

Basic requirements for sharing in a Macintosh environment include the following items:

• The Macintosh computers must be communicating on the network using TCP/IP, and the Macintosh computers must have IP addresses. (AppleTalk is not supported.)

• The printer that is being shared must be connected to a built-in USB port on the host Macintosh computer.

• Both the host Macintosh computer and the client Macintosh computers that are using the shared printer must have printer-sharing software installed and the printer driver or PPD for the printer that is installed.

(You can run the Installer program to install the printer sharing software and associated Help files.)

• The client Macintosh computers should have the appropriate HP printer drivers installed.

• The client Macintosh computers must be PowerMac computers.

For more information about USB printer sharing, see the support information that is available on the Apple website ( http://www.apple.com

) or the Mac Help on the computer.

Use the following steps to share the printer among Macintosh computers running Mac OS X (10.2 and

10.3):

1.

Open System Preferences, click Sharing, click Services, and then select the Printer Sharing check box.

2.

To print from the other Macintosh computers (clients) on the network, preselect the printer in Sharing.

Then, choose the neighborhood where the printer is shared and select the printer.

Configuring the printer 51

Uninstalling the printer software

To uninstall the printer software (Windows)

If you are using Windows 2000 or later, you must have administrator privileges to uninstall the printer software.

1.

If the printer is connected directly to the computer with a USB cable, disconnect the printer.

2.

Close any running applications.

3.

Click the Start button, point to Settings, and then click Control Panel.

4.

Double-click Add/Remove Programs.

5.

Select the printer software that you want to remove.

6.

Click the button for adding or removing the software.

7.

Follow the onscreen instructions to complete the removal of the printer software.

NOTE: If the uninstallation process fails, restart the computer and repeat the previous steps to uninstall the software.

If the software was not successfully installed or the uninstaller could not be found, complete the following steps to run the scrubber utility.

8.

Disconnect the printer from the computer.

9.

On the computer, restart Windows.

10.

Insert the Starter CD into the CD drive. If the CD menu appears, exit the CD menu.

11.

Locate the scrubber utility on the Starter CD and run the utility.

• For Windows 98 and Windows Me, use the scrub9x.exe file located in the

Utils\Scrubber\Win9x_Me folder.

• For Windows 2000 and later, use the scrub2k.exe file located in the Utils\Scrubber\Win2k_XP folder.

To uninstall the printer software (Mac OS)

1.

If the printer is connected directly to the computer with a USB cable, disconnect the printer.

2.

Close any running applications.

3.

Insert the Starter CD into the CD drive. The CD menu runs automatically.

If the CD menu does not start automatically, double-click the Setup icon on the Starter CD.

4.

Click Install Driver.

5.

When the Main Installation dialog box appears, select Uninstall from the drop-down list located in the upper-left part of the dialog box.

52 Chapter 4 - Managing and configuring the printer

802.11 wireless connection

This section describes how to set up and configure the printer for an 802.11 wireless connection. The recommended method for setting up this mobile printer for wireless communication with a single computer is using an “ad hoc” network. However, you might want to set it up on an existing “infrastructure” network that uses a wireless access point (WAP). For an overview of 802.11 wireless printing, see

About 802.11

.

NOTE: 802.11 printing is available through 802.11 wireless printer cards that are included with certain printer models. For a description and illustration of the 802.11 wireless printer card, see

Installing and using 802.11 and Bluetooth accessories . Also, the sending device must have built-in 802.11 capability or

an 802.11 wireless card installed.

About the wireless profile switch

The printer includes an 802.11 wireless profile switch so you can store settings for up to three 802.11 computers or networks. This allows you to easily move the printer from home to office or between any three wireless network environments.

When you install the printer driver from the Starter CD and select Wireless for the connection type, the

802.11 wireless profile settings are stored in the current position of the wireless profile switch. Once you have installed the software using a wireless connection, you can configure the three wireless profile settings to match the wireless networks you want to use.

The wireless profile settings used by each switch position (1, 2, and 3) can be configured using the following tools:

• Toolbox (Windows)

When the Toolbox is communicating with the printer, you can use it to configure wireless profiles.

NOTE: If you are using a Pocket PC or Palm OS device, you can use the Toolbox software for PDAs. See

Toolbox software for PDAs (Pocket PC and Palm OS) .

• Wireless Profile Configuration Utility (Windows)

You can use this tool to set up multiple printers at one time using a USB Flash drive. See

To configure multiple printers for 802.11 (Windows) .

• HP Deskjet 460 Network Setup Tool (Mac OS).

This tool automatically launches during installation, or you can use it later to configure 802.11 wireless profiles. See

HP Deskjet 460 Network Setup Tool (Mac OS)

.

For instructions on configuring 802.11 wireless profiles after software installation, see

Configuring and using 802.11 wireless profiles .

Configuring the printer 53

About 802.11 wireless network settings

In order to connect to an 802.11 wireless network, you need to know the network settings. If you do not know the settings for a network, you will need to get this information from a network administrator.

You can configure the following 802.11 options for each profile:

Wireless Network Name (SSID)

By default, the printer looks for an ad hoc network called “hpsetup”. This is the wireless network name, or

SSID. Your network may have a different SSID.

Communication mode

There are two communication mode options for an 802.11 connection:

• Ad hoc (recommended)

On an ad hoc network, the printer is set to ad hoc communication mode and communicates directly with other wireless devices without the use of a wireless access point (WAP).

• Infrastructure

On an infrastructure network, the printer is set to infrastructure communication mode and communicates with other devices on the network, whether the devices are wired or wireless, through a

WAP. WAPs commonly act as routers or gateways on small networks.

Wireless security settings

• Network authentication: The printer’s factory default setting is Open network. The network does not require security for authorization or encryption.

• Data encryption: Wired Equivalent Privacy (WEP) provides security by encrypting data sent over radio waves from one wireless device to another wireless device. Devices on a WEP-enabled network use

WEP keys to encode data. If your network uses WEP, you must know the WEP key(s) it uses.

If you set Data encryption to disabled, the printer will attempt to detect and automatically associate to open wireless network named “hpsetup”.

All devices on the ad hoc network must:

• Be 802.11-compatible

• Have ad hoc as the communication mode

• Have the same network name SSID

• Be on the same subnet

• Be on the same channel

• Have the same 802.11 security settings

54 Chapter 4 - Managing and configuring the printer

Setting up for 802.11 using factory defaults

The factory default wireless network settings are:

• Communication mode: ad hoc

• Network name (SSID): hpsetup

• Security (encryption): disabled

NOTE: On the Mac OS, an ad hoc network is referred to as a computer to computer network.

To set up using ad hoc mode and factory defaults with a USB cable (Windows and

Mac OS)

You can set up your printer on a wireless ad hoc network (Windows) or computer to computer network

(Mac OS) using the default settings if you have a USB cable nearby for a temporary connection. Follow these steps to connect to the printer using its factory default ad hoc network settings:

1.

Close any running applications.

2.

Insert the Starter CD into the CD drive. The CD menu runs automatically.

If the CD menu does not start automatically, double-click the Setup icon on the Starter CD.

3.

On the CD menu, click Install Printer Driver (Windows) or Install Driver (Mac OS).

4.

Follow the onscreen instructions to complete the software installation, temporarily connecting a USB cable when prompted. Mac OS only: Complete the installation using the HP Deskjet 460 Network

Setup Tool, which launches automatically during setup.

NOTE: When new 802.11 settings are sent to the printer to configure one of the wireless profiles, the printer will turn off and then back on again (power cycle) to enable the settings.

To configure additional 802.11 wireless profiles after you have set up the printer, see

Configuring and using 802.11 wireless profiles .

To set up using ad hoc mode and factory defaults with no USB cable (Windows)

You can set up your printer on a wireless ad hoc network using the default settings even if you have no

USB cable. Follow these steps to connect to the printer using its factory default ad hoc network settings:

1.

Open the configuration utility for your computer’s wireless network card, then do the following: a. Create a new wireless profile with the following values:

• Communication mode: ad hoc

• Network name (SSID): hpsetup

• Security (encryption): disabled b. Activate the profile.

2.

Wait two minutes for the printer to obtain an IP address, then print a wireless configuration page by holding down (Cancel button) for more than two seconds.

3.

On the configuration page, verify the following for the printer’s network settings:

• Communication mode: ad hoc

• Network name (SSID): hpsetup

• The IP address is not 0.0.0.0

Configuring the printer 55

If one of the previous conditions is not true, then repeat the preceding steps.

4.

Close any running applications.

5.

Insert the Starter CD into the CD drive. The CD menu runs automatically.

If the CD menu does not start automatically, double-click the Setup icon on the Starter CD.

6.

On the CD menu, click Install Printer Driver.

7.

On the Connection Type screen, select Wireless, and then click Next.

8.

Follow the onscreen instructions to complete the software installation.

NOTE: When new 802.11 settings are sent to the printer to configure one of the wireless profiles, the printer will turn off and then back on again (power cycle) to enable the settings.

To configure additional 802.11 wireless profiles after you have set up the printer, see

Configuring and using 802.11 wireless profiles .

To set up a computer to computer (ad hoc) connection using factory defaults with no USB cable (Mac OS)

You can set up your printer on a wireless computer to computer (ad hoc) network using the default settings even if you have no USB cable. Follow these steps to connect to the printer using the factory default settings:

1.

Print a wireless configuration page by holding down (Cancel button) for more than 2 seconds.

2.

Open the AirPort Setup Assistant, and then follow the onscreen instructions for joining an existing wireless network. Use hpsetup as the existing network to join.

3.

Insert the Starter CD into the CD drive. The CD menu runs automatically.

If the CD menu does not start automatically, double-click the Setup icon on the Starter CD.

4.

On the CD menu, click Install Driver.

5.

On the Connection Type screen, select Wireless Network, and then click Done.

6.

On the Welcome screen, click Continue.

7.

Select Wireless from the printer list drop-down menu.

8.

Select the printer in the printer name list, and then click Continue.

If the printer does not appear in the list, wait for a minute and then click Rescan.

9.

Enter hpsetup as the network name, and then click Apply.

10.

Select None for wireless security, and then click OK.

11.

Click Send Settings to send the settings to the printer.

NOTE: When new 802.11 settings are sent to the printer to configure one of the wireless profiles, the printer will turn off and then back on again (power cycle) to enable the settings.

To configure additional 802.11 wireless profiles after you have set up the printer, see

Configuring and using 802.11 wireless profiles .

NOTE: The HP Deskjet 460 does not support the Mac OS classic environment.

56 Chapter 4 - Managing and configuring the printer

Setting up for 802.11 on existing (non-default) networks

If you want to connect to an existing network with settings other than the factory defaults (for example an infrastructure network), and are already connected wirelessly using the factory defaults, you can simply enter the network settings for one of the three positions of the wireless profile switch using the Toolbox

(Windows) or HP Deskjet 460 Network Setup Tool (Mac OS). See

Configuring and using 802.11 wireless profiles .

NOTE: To use the printer with any wireless connection, you must run Setup at least once from the Starter

CD and create a wireless connection. After performing one wireless setup, you can connect the printer to additional wireless networks by configuring new wireless profiles in the wireless profile switch.

To set up on an existing network with a USB cable (Windows or Mac OS)

You can set up your printer on any wireless network if you have a USB cable nearby to use for a temporary connection. Follow these steps to create a wireless connection to the printer:

1.

Get all of the necessary settings for the wireless network. See

About 802.11 wireless network settings .

2.

Close any running applications.

3.

Insert the Starter CD into the CD drive. The CD menu runs automatically.

If the CD menu does not start automatically, double-click the Setup icon on the Starter CD.

4.

On the CD menu, click Install Printer Driver (Windows) or Install Driver (Mac OS).

5.

Follow the onscreen instructions to complete the software installation.

a. Enter the wireless network settings in the dialogs.

b. Temporarily connect a USB cable when prompted. c. Mac OS only: Complete the installation using the HP Deskjet 460 Network Setup Tool, which launches automatically during setup.

NOTE: When new 802.11 settings are sent to the printer to configure one of the wireless profiles, the printer will turn off and then back on again (power cycle) to enable the settings.

To configure additional 802.11 wireless profiles after you have set up the printer, see

Configuring and using 802.11 wireless profiles .

To set up on an existing network with no USB cable

This section describes connecting to an existing network with settings other than the factory defaults, or setting up a new ad hoc (Windows) or computer to computer (Mac OS) network that does not use the factory defaults, when all of the following conditions are true:

• You have a computer with 802.11.

• You do not have a USB cable.

• You have never set up the printer to connect wirelessly.

If all of the above are true, then you will need to do the following:

1.

Set up the printer with a wireless connection using the factory defaults. See

Setting up for 802.11 using factory defaults

.

2.

Configure one of the three positions of the wireless profile switch with the desired network settings using the Toolbox (Windows) or HP Deskjet 460 Network Setup Tool (Mac OS). See

Configuring and using 802.11 wireless profiles .

Configuring the printer 57

Configuring and using 802.11 wireless profiles

The printer includes an 802.11 wireless profile switch so you can store settings for up to three 802.11 computers or networks. This allows you to easily move the printer from home to office or between any three wireless network environments.

You can modify these wireless profiles using the Toolbox (Windows) or the HP Deskjet 460 Network Setup

Tool (Mac OS). See

Toolbox (Windows) and

HP Deskjet 460 Network Setup Tool (Mac OS)

.

NOTE: If you are using a Pocket PC or Palm OS device, you can use the Toolbox software for PDAs. See

Toolbox software for PDAs (Pocket PC and Palm OS) .

After configuring a wireless profile, you can print a wireless configuration page to get a list of the profile settings and to ensure they have been properly set. See To print a wireless configuration page .

After you have configured more than one of the wireless profiles, you can use the wireless profile switch on the printer to switch between the different profiles. See

To use the wireless profile switch .

The Wireless Profile Configuration Utility (Windows) allows you to configure several printers with the same

settings. See To configure multiple printers for 802.11 (Windows)

.

To configure 802.11 wireless profiles (Windows)

This section assumes that the Toolbox is communicating with the printer.

NOTE: To use the printer with any wireless connection, you must run Setup at least once from the Starter

CD and create a wireless connection. After performing one setup to create a wireless connection, you can connect the printer to additional networks by configuring new wireless profiles and changing the wireless profile switch position.

NOTE: If you can see the ink levels in the Toolbox, the Toolbox is communicating with the printer.

NOTE: When new 802.11 settings are sent to the printer to configure one of the wireless profiles, the printer will turn off and then back on again (power cycle) to enable the settings.

1.

Open the Toolbox. See

Toolbox (Windows) .

2.

Click the Printer Services tab.

3.

Click Wireless Profiles.

58 Chapter 4 - Managing and configuring the printer

4.

Click the Edit Profile button (current, 1, 2, or 3) for the profile you want to edit.

The “current” profile is the current position (1, 2, or 3) of the wireless profile switch on the printer.

5.

Enter the wireless profile information for the network that you want to connect to, and then click Save

Profile.

To configure 802.11 wireless profiles (Mac OS)

NOTE: When new 802.11 settings are sent to the printer to configure one of the wireless profiles, the printer will turn off and then back on again (power cycle) to enable the settings.

1.

Select the profile to configure using the wireless profile switch on the printer. See

To use the wireless profile switch .

2.

Double-click the Macintosh HD icon on the desktop.

3.

Select Library, and then select Printers.

4.

Select hp, select Utilities, and then select HP Deskjet 460 Network Setup Tool.

5.

On the Welcome screen, click Continue.

6.

Select Wireless from the printer list drop-down menu or USB if the printer is currently connected via a

USB cable.

7.

Select the printer in the printer name list, and then click Continue.

If the printer does not appear in the list, wait for a minute and then click Rescan.

8.

Enter the wireless profile information, and then click Apply.

9.

Click Send Settings to send the settings to the printer.

To use the wireless profile switch

Each profile you configure in the software (1, 2, and 3) corresponds to a wireless profile switch position

(1, 2, and 3) on the printer. The “current” profile is the current position (1, 2, or 3) of the wireless profile switch.

NOTE: You can print a wireless configuration page to get a list of the profile settings and to ensure they have been properly set. See To print a wireless configuration page .

To print on a specific set profile

1.

Change the number on the wireless profile switch to that specific profile.

2.

Change the wireless network on your computer to be in that specific profile.

3.

Send a print job using the installed printer driver.

After you have configured more than one of the wireless profiles, you can use the wireless profile switch on the printer to switch between the different profiles.

Configuring the printer 59

For example, if you configured profile 1 for printing in an infrastructure environment (for example, the office) and configured profile 2 for printing in an ad hoc environment (for example, away from the office or on the road), you only have to move the switch between 1 and 2 to switch between those profiles.

Make sure the switch is in the appropriate position (1, 2, or 3) to match the profile you are using before sending a print job. For example, if you are on the road and had previously configured switch position 2 for ad hoc wireless printing on the road, move the switch to position 2 before sending a print job.

NOTE: After switching from one wireless profile to another, the first print job takes 10 seconds or so before it starts to print.

To reset 802.11 wireless profiles to factory defaults

To reset the active profile (the current position of the wireless profile switch)

• Hold down (Power button) and press (Cancel button) 8 times.

To reset all three 802.11 wireless profiles

• Hold down (Power button), press (Cancel button) twice, and then press (Resume button)

8 times.

To configure multiple printers for 802.11 (Windows)

You can use the Wireless Profile Configuration Utility to conveniently set up multiple printers for wireless connection. This utility exports the printer’s wireless profile settings to a USB Flash drive. You can then configure other printers with these settings by inserting the flash drive into another printer’s USB host port.

NOTE: The Wireless Profile Configuration Utility is supported on the following operating systems:

Windows 2000, and Windows XP.

To use the Wireless Profile Configuration Utility

1.

Insert the 802.11 wireless printer card into the every printers’ CF card slot.

2.

Connect the USB Flash drive to one printer’s USB host port. For the location of this port, see

Back and side view .

When the USB Flash drive is inserted, the 802.11 wireless printer card lights will turn off. The lights will turn on again after the 802.11 settings have been configured on the USB Flash drive.

3.

Close any running applications.

4.

Insert the Starter CD into the CD drive. The CD menu runs automatically.

If the CD menu does not start automatically, double-click the Setup icon on the Starter CD.

5.

On the CD menu, click Enterprise Solutions, and then click Wireless Profile Configuration Utility.

6.

Follow the onscreen instructions to export the printer’s wireless profile settings to a USB Flash drive and then configure the other printers by moving the USB Flash drive to the USB host port of each printer.

60 Chapter 4 - Managing and configuring the printer

Bluetooth wireless connection

This section describes how to set up and configure the printer for a Bluetooth wireless connection. For an overview of Bluetooth, see

About Bluetooth .

You can configure Bluetooth wireless settings during software installation (setup), or you can configure settings later using the Toolbox (Windows) or HP Printer Utility (Mac OS). See Configuring Bluetooth wireless settings .

NOTE: If you are using a Pocket PC or Palm OS device, you can use the Toolbox software for PDAs. See

Toolbox software for PDAs (Pocket PC and Palm OS) .

NOTE: To configure Bluetooth settings or monitor printer status (such as ink levels) using the Toolbox

(Windows), you must connect the printer to your computer with a USB cable.

NOTE: Bluetooth printing is available through Bluetooth wireless printer cards that are included with certain printer models. For a description and illustration of the Bluetooth wireless printer card, see

Installing and using 802.11 and Bluetooth accessories

. Also, the sending device must have built-in

Bluetooth capability or a Bluetooth wireless card installed.

Setting up a Bluetooth wireless connection

The following sections describe how to set up a Bluetooth wireless connection.

To set up a Bluetooth wireless connection (Windows)

1.

Close any running applications.

2.

Insert the Starter CD into the CD drive. The CD menu runs automatically.

If the CD menu does not start automatically, double-click the Setup icon on the Starter CD.

3.

On the CD menu, click Install Printer Driver.

4.

Select Other Port when prompted for the port.

5.

Select Skip when prompted to connect the printer.

6.

Follow the onscreen instructions to complete the software installation.

7.

Using the host Bluetooth software on your computer, locate the COM port number for the Bluetooth

Client assigned to your Bluetooth device. For example, if you are using a 3Com Bluetooth adapter on your computer, open the Bluetooth Connection Manager, select COM Ports from the Tools menu, and take note of the COM port number of the 3Com Bluetooth Serial Client port.

8.

From the Windows desktop, click the Start button, point to Settings, and then click Printers or Printers and Faxes.

9.

Right-click the printer icon, and then click Properties.

10.

Click the Ports tab and select the COM port as identified in step 6.

11.

Click Apply, and then click OK.

To configure Bluetooth wireless settings after you have set up the printer, see Configuring Bluetooth wireless settings .

Configuring the printer 61

To set up a Bluetooth wireless connection (Mac OS)

1.

Connect the printer to your computer with a USB cable.

2.

Open System Preferences, and from the Hardware list click Bluetooth. Make sure Bluetooth is turned on.

3.

Insert the Starter CD into the CD drive.

Double-click the CD icon on the desktop, and then double-click the Setup icon. Also, you can locate the Installer folder on the Starter CD.

4.

Click Install Driver and follow the onscreen instructions.

5.

Open the Printer Setup Utility or Print Center, which is located in the Applications\Utilities folder.

6.

Click Add.

7.

Select Bluetooth from the menu.

8.

Select the printer from the printer list, and then click Add. A mark appears beside the printer name, indicating that this printer is now the default printer.

9.

Close the Print Center.

To configure Bluetooth wireless settings after you have set up the printer, see Configuring Bluetooth wireless settings .

Configuring Bluetooth wireless settings

You can use the Toolbox (Windows), HP Printer Utility (Mac OS), or the Toolbox software for PDAs

(Pocket PC and Palm OS) to configure Bluetooth wireless settings.

NOTE: In order to change the printer’s Bluetooth settings you must connect the printer to your computer with a USB cable.

To configure Bluetooth wireless settings (Windows)

1.

Connect the printer to your computer with a USB cable.

2.

Insert the Bluetooth wireless printer card into the CF slot in the printer. (See

Installing the 802.11 or

Bluetooth wireless printer card .)

3.

Open the Toolbox. See

Toolbox (Windows) .

4.

Click the Printer Services tab.

5.

Click Bluetooth Settings.

6.

Set the Bluetooth wireless options you want.

For descriptions of the Bluetooth wireless options, see

Bluetooth wireless settings options

.

7.

After you have set the options you want, click OK.

A warning dialog box appears.

8.

Click OK to close the warning dialog box.

9.

In the Toolbox, select the HP Deskjet 460 Series Bluetooth driver in the drop-down menu.

10.

Close the Toolbox.

The printer ignores any other device that tries to establish a connection. The device must wait until the original connection is closed before it can establish a new connection.

62 Chapter 4 - Managing and configuring the printer

To configure Bluetooth wireless settings (Mac OS)

Bluetooth connections are supported in Mac OS X (10.3 and later), provided Bluetooth hardware is included or installed in your computer.

1.

Connect the printer to your computer with a USB cable.

2.

Insert the Bluetooth wireless printer card into the CF slot in the printer. (See

Installing the 802.11 or

Bluetooth wireless printer card .)

3.

Open the HP Printer Utility. See HP Printer Utility (Mac OS) .

4.

Select the printer and click Launch Utility.

5.

Click the Bluetooth Settings panel.

6.

Set the Bluetooth wireless options you want.

For descriptions of the Bluetooth wireless options, see

Bluetooth wireless settings options

.

7.

Click Apply Now.

The printer ignores any other device that tries to establish a connection. The device must wait until the original connection is closed before it can establish a new connection.

Bluetooth wireless settings options

NOTE: In order to change the printer’s Bluetooth settings you must connect the printer to your computer with a USB cable.

To see the Bluetooth-specific information for your printer, print a wireless configuration page. See To print a wireless configuration page .

Bluetooth device address

This is the address by which Bluetooth devices identify the printer. You cannot change the printer’s

Bluetooth device address.

Bluetooth device name

When a device discovers the printer, it displays the printer’s Bluetooth device name. The printer ships with a default Bluetooth device name: HP Deskjet 460/[serial number].

This option allows you to change the printer’s Bluetooth device name. In order to change the printer’s name you must connect the printer to your computer with a USB cable.

NOTE: Up to 60 characters can be entered and saved for the Bluetooth printer name. You can print a wireless configuration page to see the full, 60-character name.

NOTE: The printer’s Bluetooth device name appears in Bluetooth applications only. In the Windows

Printers folder, the printer is identified as the HP Deskjet 460 series.

Configuring the printer 63

To change the printer’s Bluetooth device name (Windows)

1.

Connect the printer to your computer with a USB cable.

2.

Open the Toolbox. See

Toolbox (Windows) .

3.

Click the Printer Services tab.

4.

Click Bluetooth Settings.

5.

Enter a new printer name of up to 60 characters in the Printer Name box.

6.

Click OK.

The printer’s Bluetooth device name is changed.

To change the printer’s Bluetooth device name (Mac OS)

1.

Connect the printer to your computer with a USB cable.

2.

Open the HP Printer Utility. See HP Printer Utility (Mac OS) .

3.

Click the Bluetooth Settings panel.

4.

Enter a new printer name.

5.

Click Apply Now.

The printer’s Bluetooth device name is changed.

PIN code

This option allows you to change the printer’s PIN code. When the printer is set to Encryption required

(see Encryption required ), devices attempting to use the printer are prompted for a PIN code.

In order to change the printer’s PIN code you must connect the printer to your computer with a USB cable.

To change the printer’s PIN code (Windows)

1.

Connect the printer to your computer with a USB cable.

2.

Open the Toolbox. See

Toolbox (Windows) .

3.

Click the Printer Services tab.

4.

Click Bluetooth Settings.

5.

Click the Change PIN Code button.

The Change PIN Code dialog box appears.

6.

Enter the new PIN Code. The default PIN Code is “0000” (four zeros).

7.

Re-enter the new PIN code.

8.

Click OK.

The PIN code is changed.

To change the printer’s PIN code (Mac OS)

1.

Connect the printer to your computer with a USB cable.

2.

Open the HP Printer Utility. See HP Printer Utility (Mac OS) .

3.

Click the Bluetooth Settings panel.

4.

Click the Change PIN Code button.

The Change PIN Code dialog box appears.

5.

Enter the new PIN Code. The default PIN Code is “0000” (four zeros).

6.

Re-enter the new PIN code.

7.

Click Apply Now.

The PIN code is changed.

64 Chapter 4 - Managing and configuring the printer

Reset device access

The following steps will clear all bonded devices from the printer’s memory.

To reset device access (Windows)

1.

Open the Toolbox. See

Toolbox (Windows) .

2.

Click the Printer Services tab.

3.

Click Bluetooth Settings.

4.

Click the Reset Device Access button.

A warning dialog box appears.

5.

Click OK to close the warning dialog box.

All bonded devices are removed from the printer’s memory.

To reset device access (Mac OS)

1.

Open the HP Printer Utility. See HP Printer Utility (Mac OS) .

2.

Click the Bluetooth Settings panel.

3.

Click the Reset Device Access button.

A warning dialog box appears.

4.

Click OK to close the warning dialog box.

All bonded devices are removed from the printer’s memory.

Access modes

Access modes determine the level of access that Bluetooth-enabled devices have to the printer.

The printer has three access modes:

Public mode

The printer can be discovered by all Bluetooth-enabled devices. See Bluetooth discovery for more information.

Private mode

The printer can be discovered only by devices that have stored the printer’s address. See Bluetooth discovery for more information.

Encryption required

When the Encryption required checkbox is selected, all data sent to the printer is encrypted. This option also automatically sets authentication. The printer then requires the following:

• All data sent over a Bluetooth wireless connection must be encrypted.

• All users must enter a PIN code the first time they print. See PIN code for more information.

NOTE: All devices must send a PIN code the first time they print when Encryption required is selected.

See PIN code for more information.

Configuring the printer 65

To reset to factory default settings

NOTE: Using the following instructions will reset only the printer’s Bluetooth settings.

1.

Press and hold down (Power button).

2.

While holding down (Power button), press (Cancel button) 4 times, then press (Resume button) 6 times.

3.

Release (Power

To turn off Bluetooth

To turn off Bluetooth printing, remove the Bluetooth wireless printer card from the printer.

Bluetooth discovery

Discovery is the process by which a Bluetooth-enabled device detects other Bluetooth-enabled devices that are within range.

When a device discovers the printer, it displays the printer’s Bluetooth device name. See Bluetooth device name for more information.

The method of discovery varies according to the type of Bluetooth software used.

Bluetooth fonts

The printer ships with built-in fonts for Bluetooth printing. Certain models include Asian fonts for printing from mobile phones. The fonts included depend on the country/region where the printer was purchased.

See

Printer specifications .

Wireless configuration page

The wireless configuration page shows 802.11 and Bluetooth information you need when using the printer. For more information and instructions on printing this page, see

Understanding device information pages

.

Bonding

When a printer and a sending device bond, they store each other’s Bluetooth device address. This allows the device to discover the printer in Private mode. See Private mode for more information.

The printer can bond to up to 31 devices. If you reach this limit and want to bond to an additional device,

you must clear all the previously bonded devices from the printer’s memory. See Reset device access

for instructions.

66 Chapter 4 - Managing and configuring the printer

Bluetooth wireless profiles

Serial port profile (SPP)

The Serial Port Profile is a wireless version of a serial port on the printer that can be used with notebook computers, Pocket PC devices such as HP iPAQs, and other PDA devices to print with Bluetooth wireless technology. The Serial Port Profile sends data as a series of bytes and does not support bi-directional communication.

Object push profile (OPP)

The Object Push Profile lets you print from devices that use the Object Exchange protocol (OBEX), such as mobile phones and personal digital assistants (PDAs) such as Pocket PC and Palm OS devices. Files that can be transferred over OBEX include vCard (stores business cards, addresses and phone numbers), vCalendar (supports event tracking and to-do lists), vMessage (supports simple messages and text), JPEG

(for images), and ASCII text for mobile phones and PDAs such as Palm OS devices.

Basic printing profile (BPP)

The Basic Printing Profile extends the capabilities of OBEX so you can better control the printing from

Bluetooth-enabled PDAs, mobile phones, and other devices. The Basic Printing Profile lets you set the printer, the number of copies to print, and other printing attributes, such as multiple per page sheet or handout printing.

The Basic Printing Profile is flexible, allowing for “driverless” printing, so any printer that supports the profile can print data from a device that also supports the profile. This profile is bi-directional, so it allows printer status information (the progress of the print job, or errors such as “out of paper” or “paper jam”) to be sent back to the computer to be displayed.

Basic imaging profile (BIP)

The Basic Imaging Profile lets you print images from a compatible digital camera or other mobile device with Bluetooth wireless technology.

Hardcopy cable replacement profile (HCRP)

The Hardcopy Cable Replacement Profile lets you print with the same features, quality and speed as printing with a cable. The Hardcopy Cable Replacement Profile provides the same basic functionality as the Serial Port Profile, with the addition of bi-directional communication (e.g., messages such as “out of paper”, “out of ink”, and job status). It also supports all of the functions offered with HP all-in-one devices, such as printing, scanning, faxing and copying.

Unlike the Basic Printing Profile, the Hardcopy Cable Replacement Profile requires you to have the printer driver installed on the computer you are printing from, so it is primarily useful for printing from a PC.

Configuring the printer 67

68 Chapter 4 - Managing and configuring the printer

5 Maintaining and troubleshooting

This chapter explains basic printer maintenance and troubleshooting. You can find information about the state of the printer and the print cartridges from the Toolbox (Windows), the HP Printer Utility (Mac OS), and the Toolbox software for PDAs (Pocket PC and Palm OS) if you have one of these installed. You can also perform maintenance functions from these utilities.

Maintaining the printer

The printer does not require scheduled maintenance, except for replacing the ink service module. (See

Replacing the ink service module .) You should attempt, however, to keep the printer free of dust and

debris. This cleaning keeps the printer in peak condition and might also make the diagnosis of problems easier.

WARNING!

Turn off the printer and unplug the power cord before cleaning the printer. If using the optional battery, turn off the printer and remove the battery before cleaning.

Cleaning the printer

When you clean the printer, follow these guidelines:

• Clean the outside of the printer with a soft cloth moistened with mild detergent and water.

NOTE: Clean the printer only with water or water mixed with a mild detergent. Using other cleaners or alcohol can damage the printer.

• Clean the inside of the front access cover with a dry, lint-free cloth.

CAUTION: Be careful not to touch the rollers. Skin oils on the rollers can cause print quality problems.

Maintaining the printer 69

Cleaning the print cartridges

If printed characters are incomplete, or if dots or lines are missing from the printouts, you might need to clean the print cartridges. These are symptoms of clogged ink nozzles, which can result from prolonged exposure to air.

NOTE: Before you clean the print cartridges, make sure the print cartridge ink levels are not low or empty. Low ink levels can also cause incomplete characters, missing lines, or dots on the printouts. Check the print cartridge lights to make sure they are not on. (See

Printer lights reference

.) You can also check the status of the print cartridges from the Printer Status tab in the Toolbox (Windows) or HP Printer Utility

(Mac OS). Replace any low or empty print cartridges. For instructions, see

Replacing the print cartridges .

If you are using a Pocket PC or Palm OS device, you can use the Toolbox software for PDAs. See

Toolbox software for PDAs (Pocket PC and Palm OS)

.

To clean print cartridges automatically

NOTE: Clean the print cartridges only when necessary. Cleaning uses ink and shortens the life of the print cartridges. There are three levels of cleaning available. After one level of cleaning, perform the next level of cleaning only if the results are not satisfactory.

Control panel

1.

Press and hold down (Power button).

2.

While holding down the button, do one of the following. Perform the next level of cleaning only if results from the previous level are not satisfactory.

a. For level 1 cleaning: Press (Cancel button) twice.

b. For level 2 cleaning: Press (Cancel button) twice and (Resume button) once.

c. For level 3 cleaning: Press (Cancel button) twice and (Resume button) twice.

3.

Release (Power

The printer begins the cleaning process.

4.

Print a configuration page. See

Understanding device information pages

.

Toolbox (Windows)

1.

Open the Toolbox. See

Toolbox (Windows) .

2.

Click the Printer Services tab, click Clean Print Cartridges, and then follow the onscreen instructions.

HP Printer Utility (Mac OS)

1.

Open the HP Printer Utility. See HP Printer Utility (Mac OS) .

2.

Click Clean and follow the onscreen instructions.

70 Chapter 5 - Maintaining and troubleshooting

To clean print cartridges manually

Poor contact between the print cartridges and the print cartridge cradles can also affect the quality of the printout. When this occurs, try cleaning the electrical contacts on the print cartridges and print cartridge cradles.

1.

Remove the print cartridge from the printer. (See

Replacing the print cartridges .)

2.

Clean the electrical contacts on the print cartridge cradle with a dry cotton swab.

3.

Carefully clean the electrical contacts on the print cartridge with a soft, dry, lint-free cloth.

CAUTION: To prevent damage to the electrical contacts, you should wipe the contacts only once. Do not wipe the ink nozzles on the print cartridges.

4.

Reinstall the print cartridges.

Maintaining the printer 71

Replacing the print cartridges

You can check the ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), and the Toolbox software for PDAs (Pocket PC and Palm OS). For information about using these tools, see

Overview of printer management tasks

.

After removing a print cartridge from its package, install it right away.

CAUTION: HP recognizes customer’s choice, but cannot guarantee the quality or reliability of non-

HP print cartridges. Printer services or repairs required as a result of using non-HP or refilled print cartridges are not covered under warranty.

NOTE: To find out which print cartridges work with your printer, see

HP supplies and accessories .

CAUTION: To prevent clogs, ink failure, and bad electrical connections, do not touch the print cartridge ink nozzles or copper contacts, and do not remove the copper strips.

1.

Remove the new print cartridge from its package and then pull the colored tab to remove the protective film from the cartridge.

72 Chapter 5 - Maintaining and troubleshooting

2.

With the printer turned on, open the front access cover. Wait for the carriage to stop moving. This should take only a few seconds.

CAUTION: Only remove or install print cartridges when the print cartridge carriage stops moving.

3.

.

Lift the print cartridge latch open and gently remove the print cartridge from its cradle compartment.

4.

Insert the new print cartridge into its cradle compartment at the same angle at which you removed the old print cartridge. Check the number on the latch against the number on the print cartridge to make sure you are inserting the correct print cartridge.

Maintaining the printer 73

5.

Close the print cartridge latch. If the cartridge is inserted correctly, closing the latch gently pushes the cartridge into its cradle compartment. Press the latch to make sure it is seated flat on the cartridge.

6.

Close the front access cover.

7.

Wait for the carriage to complete the print cartridge initialization routine and return to the home position at the left side of the printer before using the printer.

NOTE: Do not open the front access cover until the print cartridge initialization is complete.

Aligning the print cartridges

Whenever you install a new print cartridge, you should align the print cartridges for the best possible print quality. If your printout is grainy, has stray dots, jagged edges, or the ink is bleeding into another color, you can re-align them through the Toolbox or printer driver (Windows), the HP Printer Utility (Mac OS), or the Toolbox software for PDAs (Pocket PC and Palm OS). For information about using these tools, see

Overview of printer management tasks .

To align the print cartridges

NOTE: Load plain paper into the paper tray before aligning the print cartridges. An alignment page is printed during the alignment process.

Toolbox (Windows)

1.

Open the Toolbox. See

Toolbox (Windows) .

2.

Click the Printer Services tab, click Align Print Cartridges, and then follow the onscreen instructions.

HP Printer Utility (Mac OS)

1.

Open the HP Printer Utility. See HP Printer Utility (Mac OS) .

2.

Click Align

and follow the onscreen instructions.

74 Chapter 5 - Maintaining and troubleshooting

Printing with a single print cartridge

If one of the print cartridges runs out of ink before you can replace it, you can still print with a single print cartridge.

Empty cartridge

Black

Tri-color

Photo

Cartridges used

Prints with only the tri-color print cartridge

Prints with only the black or photo print cartridge

Prints with only the tri-color print cartridge

Output

Color and grayscale

All documents will print in grayscale

Color and grayscale

NOTE: Printing with one print cartridge might be slower and the print quality might be affected. It is recommended to print with both print cartridges. For borderless printing, the tri-color print cartridge must be installed.

Calibrating color

If you are not satisfied with the appearance of the colors, you can calibrate colors manually to ensure the best print quality

NOTE: Calibrate the color only when the tri-color and photo print cartridges are installed together. The photo print cartridge is available for purchase as an optional accessory. See

HP supplies and accessories .

NOTE: If you are using a Pocket PC or Palm OS device, you can calibrate the color using the Toolbox software for PDAs. See

Toolbox software for PDAs (Pocket PC and Palm OS)

.

Color calibration balances color tints on printed pages. It is only necessary if:

• Printed colors have visibly shifted toward yellow, cyan or magenta.

• There is a color tinge in the gray shades.

Low ink levels in the print cartridges might also produce incorrect colors.

To calibrate color

Toolbox (Windows)

1.

Open the Toolbox. See

Toolbox (Windows) .

2.

Click the Printer Services

tab, click Calibrate Color, and then follow the onscreen instructions.

HP Printer Utility (Mac OS)

1.

Open the HP Printer Utility.

2.

Click Calibrate Color

and follow the onscreen instructions.

Maintaining the printer 75

Replacing the ink service module

The replaceable ink service module holds waste ink from the black print cartridge. When it is almost full, the printer lights will prompt you to replace it. See

Printer light patterns

.

When the ink service module is full, the printer will stop printing. If you have a new ink service module, install it immediately by following the instructions that come with it.

Otherwise, visit http://www.hp.com/support/dj460

or see Support and warranty to get a replacement.

In the meantime, remove the black print cartridge to continue printing. The printer can print using only the tri-color print cartridge but the color results and print speed will be affected. See

Printing with a single print cartridge .

CAUTION: Allowing the ink service module to fill completely can result in black ink spillage. Take care to avoid spilling the ink in the ink service module. Ink can permanently stain fabric and other materials.

NOTE: If you have installed the Toolbox (Windows), you can choose to display error messages on your screen when there is a problem with your printer. See

Installing the printer software and sharing the printer

(Windows) .

76 Chapter 5 - Maintaining and troubleshooting

Troubleshooting tips and resources

Use the following sections to resolve printing problems:

• For printing problems, see

Resolving printing problems

.

• For paper jam and paper-feed problems, see

Resolving paper-feed problems .

• For installation problems, see

Troubleshooting installation issues .

If these sections do not resolve the problem, see

General troubleshooting tips and check the items in that

section. If your problem is still not resolved, see

Support and warranty for information on contacting HP.

General troubleshooting tips

If the suggestions in Resolving printing problems ,

Resolving paper-feed problems , or

Troubleshooting installation issues do not resolve the problem, try the following general troubleshooting tips.

Check the printer

Verify the following:

• Power cord and other cables are working and firmly connected to the printer. Make sure the printer is connected firmly to a functioning alternating current (AC) power outlet and is turned on. See

Printer specifications

for voltage requirements.

• The printer is connected directly to the USB port if using a USB connection. Do not share the port with other devices, such as a Zip drive. Make sure the cable is connected firmly to the printer and computer.

• All packing tapes and materials are removed from the printer.

• Print cartridges are properly installed in their correct cradle compartments. Verify that you have removed the tape from each cartridge.

• Print cartridge latches and all covers are closed.

• Media is loaded correctly in the tray and is not jammed in the printer.

If using battery power, confirm that the battery power is not low. See Charging and using the battery .

• Power light is on and not blinking. When the printer is first turned on, it takes approximately

45 seconds to warm up.

• Printer is in the Ready state. If lights are on or blinking, see

Printer lights reference .

• Printer can print a configuration page. See

Understanding device information pages .

Check the software

Verify the following:

The printer is set as the current or default printer. See Changing print settings .

• No error messages appear on the computer screen.

• Pause Printing is not selected if you are using Windows.

• The status Stopped does not appear in the Printer Setup Utility or Print Center in the Mac OS.

• The Use Printer Offline option is not checked in Windows 2000 and Windows XP.

• The Print to file option is not checked in the Print dialog box. For Windows, try checking Print directly to the printer from the Advanced tab in the Printer Properties dialog box.

• The print settings (such as paper type, paper size, margins, and color) in the printer driver are correct

See

Changing print settings .

Troubleshooting tips and resources 77

• You are not running too many programs when performing a print job. Close programs that you are not using or restart the computer before attempting the print job again.

• Any necessary software, such as Printboy for Palm OS users, is installed in the host device if using a

Bluetooth connection. Make sure your Bluetooth settings are correct. See

Bluetooth wireless connection .

• Your wireless network settings are correct if using an 802.11 connection. See

802.11 wireless connection .

• You created a DPOF file on your digital camera memory card, if you are trying to print directly from the card. See

Printing from memory cards and USB Flash drives .

78 Chapter 5 - Maintaining and troubleshooting

Resolving printing problems

This section provides solutions to common printing problems.

Printer shuts down unexpectedly

Check the power and power connections

Make sure the printer is connected firmly to a functioning alternating current (AC) power outlet. See

Printer specifications for voltage requirements.

All printer lights are blinking

A non-recoverable error has occurred

Turn the printer off and turn it back on. If the printer does not turn off or on, unplug the power connector from the back of the printer, wait a few seconds, and then plug it in again. If the problem persists, contact

HP. See

Support and warranty

.

Printer is not responding (nothing prints)

Check the printer

See

General troubleshooting tips

.

Check the printer software installation

If the printer is turned off when printing, an alert message should appear on your computer screen; if no message appears, the printer software might not be installed correctly. To resolve this, uninstall the

software completely, and then reinstall the printer software. See Uninstalling the printer software

.

Check the cable

Make sure both ends of the USB cable are secure.

Check the wireless connection

• Printing larger files using a Bluetooth wireless connection can sometimes cause the print job to fail. Try printing a smaller file.

See also Problems setting up 802.11 or Bluetooth wireless communication

.

Resolving printing problems 79

Printer does not accept print cartridge

Check the print cartridge

Remove the print cartridge and make sure the protective tape has been removed completely from the print

cartridge. See Cleaning the print cartridges .

Clean the print cartridge

Complete the print cartridge cleaning procedure. See Cleaning the print cartridges .

Turn off the printer after removing the print cartridge

After removing the print cartridge, turn off the printer, and then turn on the printer without the print cartridge installed. After the printer has restarted, reinsert the print cartridge.

Printer takes a long time to print

Check the system configuration

Make sure the computer meets the minimum system requirements for the printer. See

Printer specifications .

Check the print settings

The printer prints slower when Best or Maximum dpi is selected as the print quality. To increase the print speed, select different print settings in the printer driver. See

Changing print settings .

Check for radio interference

If the printer is connected using wireless communication and is printing slowly, then the radio signal might be weak. See

Problems setting up 802.11 or Bluetooth wireless communication .

Check the wireless connection

• Printing larger files using a Bluetooth wireless connection can sometimes cause the print job to fail. Try printing a smaller file.

• After switching from one 802.11 wireless profile to another, the first print job takes 10 seconds or so before it starts to print.

See also Problems setting up 802.11 or Bluetooth wireless communication

.

80 Chapter 5 - Maintaining and troubleshooting

Blank page is printed

Check for empty print cartridges

Check the printer lights to see which cartridge is low. The Toolbox (Windows), HP Printer Utility (Mac OS), and Toolbox software for PDAs (Pocket PC and Palm OS) provides print cartridge information. If you are printing black text and a blank page prints, the black print cartridge might be empty. See

Replacing the print cartridges .

Check the printer setup

See

General troubleshooting tips

.

Check the wireless connection

• Printing larger files using a Bluetooth wireless connection can sometimes cause the print job to fail. Try printing a smaller file.

See also Problems setting up 802.11 or Bluetooth wireless communication

.

Something on the page is missing or incorrect

Check the margin settings

Make sure the margin settings for the document do not exceed the printable area of the printer. See

Changing print settings .

Check the print settings

Make sure Print in Grayscale is not selected in the printer driver. See Changing print settings

.

Check the print cartridges

Check to make sure that both cartridges are installed and functioning correctly. Print cartridges might need to be cleaned. See

Cleaning the print cartridges . Print cartridges might have run out of ink. Replace any

empty cartridge. Try removing and reinstalling the cartridges, making sure they snap firmly into place. See

Replacing the print cartridges

.

Check the printer location and length of the USB cable

High electromagnetic fields (such as those generated by USB cables) can sometimes slightly distort printouts. Move the printer away from the source of the electromagnetic fields. Also, it is recommended that you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the effects of these electromagnetic fields.

Check the PictBridge settings

If printing using a PictBridge device, make sure the media settings in the device are correct or are defaulting to the current printer settings. If defaulting to the current printer settings, then check the Toolbox

(Windows), HP Printer Utility (Mac OS), or Toolbox software for PDAs (Pocket PC and Palm OS) to make sure the current printer settings are correct.

Resolving printing problems 81

Check the DPOF settings

If printing a DPOF file from a memory card, make sure the DPOF file was set up correctly in the device that created it. Please see the documentation that came with the device. Always load the media for portrait printing.

Check the borderless print settings

If printing using a PictBridge device, make sure the media settings in the device are correct or are defaulting to the current printer settings.

Check the wireless connection

• Printing larger files using a Bluetooth wireless connection can sometimes cause the print job to fail. Try printing a smaller file.

See also Problems setting up 802.11 or Bluetooth wireless communication

.

Check the mobile phone font

Boxes might appear when trying to print Asian fonts from a mobile phone on printers purchased outside

Asia. Asian fonts for Bluetooth mobile phone printing are supported by models purchased in Asia.

Placement of the text or graphics is wrong

Check the page-orientation setting

The page orientation selected might not be correct for the document you are printing. Make sure the media size and page orientation selected in the software program match the settings in the printer driver.

See

Changing print settings

Check the paper size

• Make sure the paper size selected in the printer driver matches the paper size loaded in the printer.

• The size of the document you are printing might be larger than the media in the tray, so that content outside the printable area is cut off.

If the layout of the document you are trying to print will fit on a media size supported by the printer, then load the correct media size. Make sure to select the correct page orientation.

Alternatively, in Windows you can open the printer driver and select Scale to fit to scale the document to fit the media size currently selected. See

Changing print settings .

• Print a configuration page to check printer media settings for direct printing. This information will verify that you are loading the correct media size and type before printing.

If you have the Toolbox (Windows), HP Printer Utility (Mac OS), or Toolbox software for PDAs

(Pocket PC and Palm OS) installed, see

Printing device information pages from the software .

If you do not have one of these utilities installed, see

Printing device information pages from the control panel .

82 Chapter 5 - Maintaining and troubleshooting

Check the margin settings

• Make sure the margin settings for the document do not exceed the printable area of your printer. For

information about margin settings, see Changing print settings .

• If the text or graphics are cut off at the edges of the page, make sure the margin settings for the document do not exceed the printable area of your printer.

For information about margin settings, see

Changing print settings .

Check the print mode

• When you print documents that use more ink, allow more time for the pages to dry before handling or stacking the printouts. This is especially true for transparencies and photo papers. In the printer driver, select Best mode, and also increase the ink drying time and reduce the ink saturation using the ink volume control under the advanced color features (Windows) or ink features (Mac OS). However, note that decreasing ink saturation might give printouts a “washed-out” quality.

• Color documents that have rich, blended colors can wrinkle or smear when printed using Best mode.

Try using Normal or Fast Normal mode to reduce ink, or use HP Premium Paper designed for printing vivid color documents.

Check the media type print setting

Check that the correct media type is selected in the printer driver.

Check the graphics placement

Use the zoom or print preview feature of your software to check for gaps in the placement of graphics on the page.

Poor print quality and unexpected printouts

Check the print cartridges

• Check to make sure that both cartridges are installed and functioning correctly. Print cartridges might need to be cleaned. See

Cleaning the print cartridges . Print cartridges might have run out of ink.

Replace any empty cartridge. Try removing and reinstalling the cartridges, making sure they snap firmly into place. See

Replacing the print cartridges .

• Whenever you install a new print cartridge, you should align the print cartridges for the best possible print quality. If your printout is grainy, has stray dots, jagged edges, or the ink is bleeding into another color, you can re-align them through the Toolbox or printer driver (Windows), HP Printer Utility

(Mac OS), or Toolbox software for PDAs (Pocket PC and Palm OS). See

Aligning the print cartridges

.

• Dropping or subjecting the print cartridges to impact might cause temporary missing nozzles in the print cartridge. To resolve this problem, leave the print cartridge in the printer for 2 to 24 hours.

• Use the appropriate print cartridge for the project. For best results, use the HP black print cartridge to print text documents and use the HP photo or gray photo print cartridges to print color or black and white photos.

Check the paper quality

The paper might be too moist or too rough. Make sure the media used meets HP specifications and try to

print again. See Selecting print media .

Resolving printing problems 83

Check the type of media loaded in the printer

• Make sure the tray supports the type of media you have loaded. See

Understanding supported media types and weights

.

• Make sure you have selected the tray in the printer driver that contains the media you want to use. See

Transparencies

.

Check the rollers in the printer

• The rollers in the printer might be dirty, causing lines or smudges to appear on your printout. Turn off the printer, disconnect the power cord, clean the output rollers in the printer with isopropyl alcohol on a lint-free cloth, and then try to print again.

Check the printer location and length of the USB cable

High electromagnetic fields (such as those generated by USB cables) can sometimes slightly distort printouts. Move the printer away from the source of the electromagnetic fields. Also, it is recommended that you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the effects of these electromagnetic fields.

Check the wireless connection

• Printing larger files using a Bluetooth wireless connection can sometimes cause the print job to fail. Try printing a smaller file.

See also Problems setting up 802.11 or Bluetooth wireless communication

.

Check the mobile phone font

Boxes might appear when trying to print Asian fonts from a mobile phone on printers purchased outside

Asia. Asian fonts for Bluetooth mobile phone printing are supported by models purchased in Asia.

Meaningless characters print

If an interruption occurs to a job that is printing, the printer might not recognize the rest of the job.

Cancel the print job and wait for the printer to return to the ready state. If the printer does not return to the ready state, cancel all jobs, and wait again. When the printer is ready, resend the job. If prompted by the computer to retry the job, click Cancel.

Check the document file

The document file might be damaged. If you can print other documents from the same application, try printing a backup copy of your document, if available.

Check the wireless connection

• Printing larger files using a Bluetooth wireless connection can sometimes cause the print job to fail. Try printing a smaller file.

See also Problems setting up 802.11 or Bluetooth wireless communication

.

Check the mobile phone font

Boxes might appear when trying to print Asian fonts from a mobile phone on printers purchased outside

Asia. Asian fonts for Bluetooth mobile phone printing are supported by models purchased in Asia.

84 Chapter 5 - Maintaining and troubleshooting

Ink is smearing

Check the print settings

• When you print documents that use more ink, allow more time for the pages to dry before handling or stacking the printouts. This is especially true for transparencies and photo papers. In the printer driver, select Best mode, and also increase the ink drying time and reduce the ink saturation using the ink volume control under the advanced color features (Windows) or ink features (Mac OS). However, note that decreasing ink saturation might give printouts a “washed-out” quality.

• Color documents that have rich, blended colors can wrinkle or smear when printed using Best mode.

Try using Normal or Fast Normal mode to reduce ink, or use HP Premium Paper designed for printing vivid color documents.

• Check that the correct media type is selected in the printer driver.

• For Windows, try adjusting the Saturation, Brightness and Color Tone in the printer driver. For the

Mac OS, adjust these settings from the Color Options panel under Paper Type/Quality, in the Print dialog box.

Check the ink service module

• Remove the ink service module and check to see if it is full. If it is not full, reinstall the module. If it is full, replace it with a new one. For information on removing and replacing the ink service module, see

Replacing the ink service module .

Check the media size and type

• Do not allow the printer to print media that is smaller than the print job. If you are doing borderless printing, make sure the correct media size is loaded. If you are using the incorrect size, ink smears might appear on the bottom of subsequent pages.

• Some types of media do not accept ink well; ink will dry more slowly and smearing might occur. See

Selecting print media .

Ink is not filling the text or graphics completely

Check the print cartridges

Check to make sure that both print cartridges are installed and functioning correctly. Print cartridges might need to be cleaned. See

Cleaning the print cartridges . Print cartridges might have run out of ink. Replace

any empty cartridge. Try removing and reinstalling the cartridges, making sure they snap firmly into place.

See

Replacing the print cartridges .

Check the media type

Some media types are not suitable for use with the printer. See

Selecting print media .

Resolving printing problems 85

Output is faded or dull colored

Check the print mode

The Fast Normal and

Fast Draft modes in the printer driver allow you to print at a faster rate and are good for printing drafts. For better results, select Normal or Best mode.

Check the paper type setting

When printing on transparencies or other special media, select the corresponding media type in the printer driver. See

Printing on special and custom-sized media

.

Check the print cartridges

Check to make sure that both print cartridges are installed and functioning correctly. Print cartridges might need to be cleaned. See

Cleaning the print cartridges . Print cartridges might have run out of ink. Replace

any empty cartridge. Or try removing and reinstalling the cartridges, making sure they snap firmly into

place. See Replacing the print cartridges .

Check the print settings

For Windows, try adjusting the Saturation, Brightness and Color Tone in the printer driver. For the

Mac OS, adjust these settings from the Color Options panel under Paper Type/Quality, in the Print dialog box.

Colors are printing as black and white

Check the print cartridges

Check to make sure that both print cartridges are installed and functioning correctly. Print cartridges might need to be cleaned. See

Cleaning the print cartridges . Print cartridges might have run out of ink. Replace

any empty cartridge. Or try removing and reinstalling the cartridges, making sure they snap firmly into

place. See Replacing the print cartridges .

Check the print settings

Make sure Print in Grayscale is not selected in the printer driver. See Changing print settings

.

86 Chapter 5 - Maintaining and troubleshooting

Wrong colors are printing

Check the print settings

• Make sure Print in Grayscale is not selected in the printer driver. See

Changing print settings .

• For Windows, try adjusting the Saturation, Brightness and Color Tone in the printer driver. For the

Mac OS, adjust these settings from the Color Options panel under Paper Type/Quality, in the Print dialog box.

Check the print cartridges

Check to make sure that both cartridges are installed and functioning correctly. Print cartridges might need to be cleaned. See

Cleaning the print cartridges . Print cartridges might have run out of ink. Replace any

empty cartridge. Try removing and reinstalling the cartridges, making sure they snap firmly into place. See

Replacing the print cartridges

.

Printout shows bleeding colors

Check the print settings

• When you print documents that use more ink, allow more time for the pages to dry before handling or stacking the printouts. This is especially true for transparencies and photo papers. In the printer driver, select Best mode, and also increase the ink drying time and reduce the ink saturation using the ink volume control under the advanced color features (Windows) or ink features (Mac OS). However, note that decreasing ink saturation might give printouts a “washed-out” quality.

• Color documents that have rich, blended colors can wrinkle or smear when printed using Best mode.

Try using Normal or Fast Normal mode to reduce ink, or use HP Premium Paper designed for printing vivid color documents.

• Check that the correct media type is selected in the printer driver.

• For Windows, try adjusting the Saturation, Brightness and Color Tone in the printer driver. For the

Mac OS, adjust these settings from the Color Options panel under Paper Type/Quality, in the Print dialog box.

Check the print cartridges

Check to make sure that both cartridges are installed and functioning correctly. Print cartridges might need to be cleaned. See

Cleaning the print cartridges . Print cartridges might have run out of ink. Replace any

empty cartridge. Try removing and reinstalling the cartridges, making sure they snap firmly into place. See

Replacing the print cartridges

.

Resolving printing problems 87

Colors do not line up properly

Check the print cartridges

• Check to make sure that both cartridges are installed and functioning correctly. Print cartridges might need to be cleaned. See

Cleaning the print cartridges . Print cartridges might have run out of ink.

Replace any empty cartridge. Try removing and reinstalling the cartridges, making sure they snap firmly into place. See

Replacing the print cartridges .

• Whenever you install a new print cartridge, you should align the print cartridges for the best possible print quality. If your printout is grainy, has stray dots, jagged edges, or the ink is bleeding into another color, you can re-align them through the Toolbox or printer driver (Windows), HP Printer Utility

(Mac OS), or Toolbox software for PDAs (Pocket PC and Palm OS). See

Aligning the print cartridges

.

Lines or dots are missing from text or graphics

Check the print cartridges

Check to make sure that both cartridges are installed and functioning correctly. Print cartridges might need to be cleaned. See

Cleaning the print cartridges . Print cartridges might have run out of ink. Replace any

empty cartridge. Try removing and reinstalling the cartridges, making sure they snap firmly into place. See

Replacing the print cartridges

.

88 Chapter 5 - Maintaining and troubleshooting

Resolving paper-feed problems

This section provides solutions to common paper-feed problems.

Media is not picked up from the input tray

• Remove the media, straighten it, and reload.

• Make sure you are using a supported size and type of media. See

Selecting print media .

• Make sure to fully extend the input tray extension if your printer model has an extension.

Paper skew

• Make sure the media is squarely against the alignment guide and that the media width guide is snug, but not tight, against the media. Adjust the left paper guide until it fits snugly against the edge of the media.

• Remove the media, straighten it, and reload.

• Make sure the media you are using is not wrinkled, bent or curled. Uncurl paper by bending it in the opposite direction of the curl. Do not leave media in the input tray overnight. This can cause it to bend.

• Make sure to fully extend the input tray extension if your printer model has an extension.

Paper output problem

Remove excess media from the output area. If printed media stacks up outside the output slot, it can prevent media from properly exiting the printer.

Clearing jams

If print media is jammed in the printer, follow these instructions to clear the jam.

To clear a jam

1.

Turn off the printer.

2.

Unplug the printer from the power source.

3.

Remove media that is not jammed from the input tray and the output slot.

NOTE: Do not put your hands inside the input tray. Use tweezers instead and be careful not to scratch the inside of the printer.

4.

Locate the media jam.

Resolving paper-feed problems 89

5.

If the media is visible from the output slot, gently pull it out from the slot. If the media is not visible, open the front access cover and clear jammed media.

NOTE: Remove jammed media slowly and steadily to prevent media tear.

6.

If the print carriage is obstructing the jam, gently push it to one side and then remove the media.

7.

If the jammed media is not visible in the print area located inside the printer, remove what is visible in the input tray.

8.

After you clear the jam, close the front access cover, turn on the printer, and then press (Resume button) to continue the print job.

The printer will continue the print job on the next page. You will need to resend the page or pages that were jammed in the printer.

To avoid jams

• To prevent jams, avoid the following media:

• Multipart forms

• Media that is damaged, curled, or wrinkled

• Media with cutouts or perforations

• Media that is heavily textured, embossed, or does not accept ink well

• Media that is too lightweight or stretches easily

• Make sure the paper path is not blocked.

• Do not overload the input tray. The input tray holds up to 50 sheets of plain paper (HP Multipurpose

Paper) or other print media measuring 5 mm (0.2 in) in thickness.

• Load paper properly, making sure the paper is squarely against the alignment guide and that the media width guide is snug, but not tight, against the paper. Adjust the left paper guide until it fits snugly against the edge of the media.

• Use paper that conforms with the media types/sizes and media weights listed in

Printer specifications .

See

HP supplies and accessories for a list of HP-recommended media.

• Stack paper neatly when printing on both sides of the page (two-sided printing).

90 Chapter 5 - Maintaining and troubleshooting

Troubleshooting installation issues

If you had trouble installing the printer, check the following items.

Problems printing an alignment page

Whenever you install a new print cartridge, you should align the print cartridges for the best possible print quality. You can discard the alignment page after it is printed. If the printer does not print the page, see

General troubleshooting tips .

Problems installing software

Check the computer requirements

Make sure the computer meets the system requirements. See

Printer specifications .

Check the installation preliminaries

• Before installing software on a Windows computer, make sure all other programs are closed.

• If the computer does not recognize the path to the CD drive that you type, verify that you are specifying the correct drive letter.

• If the computer cannot recognize the Starter CD in the CD drive, inspect the CD for damage. You can download the printer driver from http://www.hp.com/support/dj460 .

• In the Windows device manager, make sure that the USB drivers have not been disabled.

Reinstall the printer software

If you are using Windows and the computer cannot detect the printer, run the Scrubber utility (located in the Utils\Scrubber folder on the Starter CD) to perform a clean printer driver uninstallation. Restart your computer, and then reinstall the printer driver. See

Uninstalling the printer software .

Troubleshooting installation issues 91

Problems setting up 802.11 or Bluetooth wireless communication

If you have problems printing using an 802.11 or Bluetooth wireless connection, try the following suggestions. For more information on configuring wireless settings, see

802.11 wireless connection

and

Bluetooth wireless connection

.

NOTE: To enable 802.11 wireless communication, you must complete the wireless installation by running the installer program on the Starter CD. You can set the wireless communication settings from the Toolbox

(Windows) if you are connected using a USB cable, but until you run the installer and set up the printer for wireless communication, you cannot print using an 802.11 wireless connection.

Follow these general steps and use the information in the following sections to troubleshoot wireless connection problems:

Windows

1.

Check the wireless printer card. See Check the wireless printer card .

2.

Check the wireless settings. See

Check the wireless settings .

3.

Manually assign the IP address for the printer in the Ports tab of the printer properties.

4.

PING the printer. See

Check the network communication .

Mac OS

1.

Check the wireless printer card. See Check the wireless printer card .

2.

Delete and re-add the printer in the Print Center (Mac OS).

3.

PING the printer. See

Check the network communication .

Check the wireless printer card

• Make sure the wireless printer card is inserted properly. See

Installing the 802.11 or Bluetooth wireless printer card .

• Make sure you inserted the wireless printer card before or after, and not during, printer initialization.

• If the light on the wireless printer card is not on, do the following: a. Remove the wireless printer card.

b. Turn off the printer, wait a few seconds, and then turn it back on again.

c. Reinsert the card when the printer is in the Ready state. If there is no response, repeat this procedure a few times. If there is still no response, contact HP. See

Support and warranty .

• To see if wireless printer card is working, try printing using another wireless device. If you still cannot print, the wireless printer card might be faulty. Replace the card if necessary.

92 Chapter 5 - Maintaining and troubleshooting

Check the wireless settings

• Make sure the wireless profile switch on the back of the printer is switched to the correct wireless profile

you are using. Make sure you are using a profile that was configured during installation. See 802.11 wireless connection .

• If you cannot communicate with the printer after completing the software installation and removing the

USB cable, then one or more of the following wireless settings might be incorrect:

• Network name (SSID)

• Communication mode (infrastructure or ad hoc)

• Channel (ad hoc networks only)

• Security settings (such as Authentication Type and Encryption)

For more information on configuring wireless settings, see 802.11 wireless connection and

Bluetooth wireless connection .

• To configure Bluetooth settings or monitor printer status (such as ink levels) using the Toolbox

(Windows), you must connect the printer to your computer with a USB cable.

Check the network communication

PING is a basic program that sends a series of packets over a network or the Internet to a specific device in order to generate a response from that device. The other device responds with an acknowledgment that it received the packets. PING verifies whether a specific device on a network or the Internet exists and is connected.

To PING the printer:

1.

Print a wireless configuration page. See To print a wireless configuration page

.

2.

Using the IP address on the configuration page, PING the printer to verify network communication. In this example, the IP address is 169.254.110.107.

a. Open the MS-DOS command prompt window (Windows) or Terminal (Mac OS).

b. At the command prompt, type the IP address of the printer, and then press Enter.

• For example: ping 169.254.110.107

If the command is successful, the PING utility will return results similar to the following. The exact information returned will vary depending on your operating system. Regardless of the operating system, the results will show the IP address of the device, the round-trip time in milliseconds for each packet, the number of packets sent and received, and the number and percentage of how many packets got lost.

Pinging 169.254.110.107 with 32 bytes of data:

Reply from 169.254.110.107: bytes=32 time<10ms TTL=128

Reply from 169.254.110.107: bytes=32 time<10ms TTL=128

Reply from 169.254.110.107: bytes=32 time<10ms TTL=128

Reply from 169.254.110.107: bytes=32 time<10ms TTL=128

If the command is unsuccessful, the PING utility will return results similar to the following:

Pinging 169.254.110.107 with 32 bytes of data:

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Troubleshooting installation issues 93

Check the wireless signal

Wireless communication can be interrupted or unavailable if there is signal interference, distance or signal strength problems, or if the printer is not ready for some reason.

• Make sure the printer is within range of the 802.11 or Bluetooth sending device. 802.11 printing allows wireless printing up to 100 meters (300 feet). Bluetooth printing allows wireless printing up to

10 meters (30 feet).

• If a document doesn't print, there could be signal interruption. If a message appears on the computer explaining that there is a signal problem, cancel the print job and then resend it from the computer.

94 Chapter 5 - Maintaining and troubleshooting

A Printer lights reference

The printer lights indicate printer status and are useful for diagnosing printing problems. This chapter provides a list of printer status light combinations, what they indicate, and how to solve the problem.

Printer buttons and lights

1.

2.

3.

Resume light – Lights up in amber when a print job is waiting, and blinks or turns on to relay status or a need for intervention.

4.

(Cancel button) – Cancels the current print job. The time it takes to cancel depends on the size of the print job. Press this button only once to cancel a queued print job.

5.

Left print cartridge light – Blinks when the left print cartridge is absent or improperly functioning. Turns on solid when the ink is low or empty.

(Resume button) – Resumes a print job that is waiting or after temporary interruption (for example, when adding print media to the printer).

6.

Right print cartridge light – Blinks when the right print cartridge is absent or improperly functioning. Turns on solid when the ink is low or empty.

7.

(Power button) – Turns the printer off or on.

Battery charging light – Lights up in green when the battery is charging.

8.

Power light – Lights up in green when the printer is turned on using the AC adapter or a 41-100% charged battery. When powered by battery, lights up in amber when battery is 10-40% charged, and red when battery is below 10% charged. Blinks during printing.

95

Printer light patterns

Light description and light pattern

Power light is green.

Power light is amber.

Power light is red.

Battery charge light is green.

Battery charge light is red.

Power light blinks.

Power, resume, left and right print cartridge lights cycle.

Power light is green and Resume light blinks.

Left print cartridge light blinks.

Explanation and recommended action

If using AC power: Printer is turned on and idle.

If using battery power: Battery is 41-100% charged and printer is turned on and idle.

• No action required.

Battery is 10-40% charged and printer is turned on and idle.

• Plug in the power adapter to begin recharging the battery. See

Charging and using the battery

.

Battery is less than 10% charged and printer is turned on and idle.

• Plug in the power adapter to begin recharging the battery. See

Charging and using the battery

.

Battery is charging.

• No action required.

Battery is faulty.

Replace the battery. See HP supplies and accessories

.

Printer is printing.

• No action required.

Printer is powering on.

• No action required.

Printer is paused either to wait for media to dry, out of paper, or processing Digital Print Order Format (DPOF) printing.

• If out of paper, load paper. Press (Resume button) to continue the print job.

The tri-color print cartridge needs attention.

• Reinstall the print cartridge and try to print. If the error persists, replace the cartridge. See

Replacing the print cartridges

.

96 Appendix A - Printer lights reference

Light description and light pattern

Right print cartridge light blinks.

Right and left print cartridge lights blink.

Left print cartridge light on.

Explanation and recommended action

The right print cartridge needs attention.

• Reinstall the print cartridge and try to print. If the error persists, replace the cartridge. See

Replacing the print cartridges

.

Tri-color and right print cartridges need attention.

• Reinstall the print cartridges and try to print. If the error persists, replace the cartridges. See

Replacing the print cartridges

.

Tri-color print cartridge is low on ink.

• Replace the print cartridge. See

Replacing the print cartridges

.

Right print cartridge light on.

Right and left print cartridge lights on.

Right print cartridge is low on ink.

• Replace the print cartridge. See

Replacing the print cartridges

.

Tri-color and right print cartridges are low on ink.

• Replace the print cartridges. See

Replacing the print cartridges

.

Power light off, resume light blinks.

Power light blinks, resume light blinks.

Power light blinks, resume light blinks, left and right print cartridge lights on.

Media jam or paper motor stall.

• Clear the jammed paper. See

Troubleshooting installation issues

. After clearing the jam, press

(Resume button) to continue the print job.

If no paper jam exists, press (Resume button). If this does not work, try turning the printer off and then on again, and resend the print job.

Media jam or carriage stall.

• Clear the jammed paper. See

Troubleshooting installation issues

. After clearing the jam, press

(Resume button) to continue the print job.

If no paper jam exists, press (Resume button). If this does not work, try turning the printer off and then on again, and resend the print job.

Media jam or service station stall.

• Clear the jammed paper. See

Troubleshooting installation issues

. After clearing the jam, press

(Resume button) to continue the print job.

If no paper jam exists, press (Resume button). If this does not work, try turning the printer off and then on again, and resend the print job.

Printer light patterns 97

Light description and light pattern

Resume light blinks, left and right print cartridge lights on.

Resume light blinks, left and right print cartridge lights cycle.

Power light on, resume light blinks, right print cartridge light turns on twice as long as off.

Power light on, resume light on, right print cartridge light turns on twice as long as off.

Power light, resume light, left and right print cartridge lights blink.

Explanation and recommended action

Media jam or pick motor stall.

• Clear the jammed paper. See

Troubleshooting installation issues

. After clearing the jam, press

(Resume button) to continue the print job.

If no paper jam exists, press (Resume button). If this does not work, try turning the printer off and then on again, and resend the print job.

Media jam or switch motor stall.

• Clear the jammed paper. See

Troubleshooting installation issues

. After clearing the jam, press

(Resume button) to continue the print job.

If no paper jam exists, press (Resume button). If this does not work, try turning the printer off and then on again, and resend the print job.

Ink service module almost full.

• If you have a replacement for the ink service module, replace it immediately by following the instructions that came with it.

• Otherwise, visit: http://www.hp.com/support/dj460

or contact

Customer Support to get a replacement. See

Support and warranty .

In the meantime, you can press (Resume button) to continue printing, but this light error state will remain until the ink service module is replaced.

When the ink service module is full, the printer will stop printing.

Ink service module full.

• If you have a replacement for the ink service module, replace it immediately by following the instructions that come with it.

• Otherwise, visit: http://www.hp.com/support/dj460

or call

Customer Support to get a replacement.

In the meantime, you can remove the black print cartridge and print using only the tri-color print cartridge. The color results and print speed may be affected. See

Printing with a single print cartridge

.

Printer error.

• Press (Resume button) to print the error code.

Press (Power button) to reset the printer.

98 Appendix A - Printer lights reference

B HP supplies and accessories

This chapter provides information on HP supplies and accessories, as well as ordering information.

Ordering printing supplies online

You can order HP supplies and accessories from the HP website.

Visit hpshopping.com ( http://www.hpshopping.com

) for more information.

Accessories

HP Bluetooth wireless printer card

HP 802.11 wireless printer card

Lithium-ion rechargeable battery

Travel holder for black/photo print cartridge

Carrying case for printer and notebook

24 V auto adapter (for cars and trucks; Europe only)

12 V auto/airline adapter (not for trucks)

USB cable (2 m)

C8249A

C8264A

C8263A

C8233A

C8232A or

C8242A

F2297A

F1455A

C6518A

99

Supplies

NOTE: The availability of printer supplies varies by country/region.

Print cartridges

HP black print cartridge (11 ml)

HP tri-color print cartridge (14 ml)

HP tri-color print cartridge (7 ml)

HP photo print cartridge

HP gray photo print cartridge

HP media

Plain papers

Media

HP Bright White Paper

HP Bright White Paper

HP Bright White Paper

HP Bright White Paper

Size

A4

210 by 297 mm

(8.27 by 11.69 inches)

A4

210 by 297 mm

(8.27 by 11.69 inches)

A

215.9 by 279.4 mm

(8.5 by 11 inches)

A

215.9 by 279.4 mm

(8.5 by 11 inches)

Quantity

500 sheets

250 sheets

500 sheets

250 sheets

Availability

Europe

Part number

C1825A

Europe

Europe

Europe

C5977B

HPB1124

HPB250

100 Appendix B - HP supplies and accessories

Inkjet papers

Media

HP Premium Paper

HP Premium

Presentation Paper

HP Photo and

Project Paper, Matte

Size

A4

210 by 297 mm

(8.27 by 11.69 inches)

A

215.9 by 279.4 mm

(8.5 by 11 inches)

A

215.9 by 279.4 mm

(8.5 by 11 inches)

Quantity

200 sheets

150 sheets

50 sheets

Photo papers

Media

HP Premium Photo

Paper

HP Premium Photo

Paper

HP Premium Photo

Paper

HP Premium Photo

Paper

HP Premium Photo

Paper

HP Premium Photo

Paper

Size

10 by 15 cm

(4 by 6 inches) borderless

210 by 297 mm

(8.27 by 11.69 inches)

A4, satin matte

10 by 15 cm

(4 by 6 inches) borderless

210 by 297 mm

(8.27 by 11.69 inches)

A4, satin matte

210 by 297 mm

(8.27 by 11.69 inches)

A4, satin matte

210 by 297 mm

(8.27 by 11.69 inches)

A4, glossy

Quantity

20 sheets

20 sheets

60 sheets

20 sheets

50 sheets

50 sheets

Availability

Europe

Part number

51634Z

North America Q5449A

North America Q5499A

Availability

Europe

Part number

Q5479A

Europe

Europe

Europe

Europe

Europe

Q5433A

Q6601A

Q5433A

Q5434A

C7040A

Supplies 101

Media

HP Premium Photo

Paper

HP Premium Photo

Paper

HP Premium Photo

Paper

HP Premium Photo

Paper

HP Premium Photo

Paper

HP Premium Photo

Paper

HP Premium Photo

Paper

HP Premium Photo

Paper

HP Photo Paper,

Glossy

HP Photo Paper,

Glossy with tab

10 by 15 cm

(4 by 6 inches) with tab

10 by 15 cm

(4 by 6 inches) with tab

10 by 15 cm

(4 by 6 inches) with tab

A

Size

210 by 297 mm

(8.27 by 11.69 inches)

A4, glossy

10 by 15 cm

(4 by 6 inches) with tab, satin matte

10 by 15 cm

(4 by 6 inches) with tab

10 by 15 cm

(4 by 6 inches)

215.9 by 279.4 mm

(8.5 by 11 inches)

A4

210 by 297 mm

(8.27 by 11.69 inches)

A

215.9 by 279.4 mm

(8.5 by 11 inches)

Quantity

20 sheets

20 sheets

20 sheets

60 sheets

20 sheets

60 sheets

100 sheets

20 sheets

20 sheets

25 sheets

Availability

Europe

Part number

Q2519A

Europe

Europe

Europe

China

China

China

China

China

Q5436A

Q1991A

Q1992A

Q1988AC

Q1989AC

A1990AC

C6039AC

Asia Pacific C6765A

C1846AC

102 Appendix B - HP supplies and accessories

Media

HP Photo Paper,

Glossy

HP Photo Paper,

Glossy

HP Photo Paper,

Glossy

HP Photo Paper,

Glossy

HP Everyday Photo

Paper, Semi-Gloss

HP Everyday Photo

Paper, Semi-Gloss

HP Everyday Photo

Paper, Semi-Gloss

HP Everyday Photo

Paper, Semi-Gloss

HP Everyday Photo

Paper, Semi-Gloss

HP Everyday Photo

Paper, Semi-Gloss

Size

10 by 15 cm

(4 by 6 inches) with tab

10 by 15 cm

(4 by 6 inches) with tab

A4

210 by 297 mm

(8.27 by 11.69 inches)

A4

210 by 297 mm

(8.27 by 11.69 inches)

10 by 15 cm

(4 by 6 inches) with tab

A

215.9 by 279.4 mm

(8.5 by 11 inches)

10 by 15 cm

(4 by 6 inches) with tab

10 by 15 cm

(4 by 6 inches) with tab

A4

210 by 297 mm

(8.27 by 11.69 inches)

A4

210 by 297 mm

(8.27 by 11.69 inches)

Quantity

20 sheets

60 sheets

50 sheets

25 sheets

100 sheets

100 sheets

100 sheets

40 sheets

100 sheets

40 sheets

Availability

Europe

Part number

C7891A

Europe

Europe

Europe

China

China

C7894A

C7897A

Q5437A

Q5440A

Q2509AC

Asia Pacific Q5442A

Asia Pacific Y2144A

Asia Pacific Q2511A

Asia Pacific Y2143A

Supplies 103

Media

HP Everyday Photo

Paper, Matte

HP Premium High-Gloss

Film

HP Premium High-Gloss

Film

HP Premium High-Gloss

Film

HP Premium Plus Photo

HP Premium Plus Photo

HP Premium Plus Photo

HP Premium Plus Photo

HP Premium Plus Photo

HP Premium Plus Photo

HP Premium Plus Photo

Size

A

215.9 by 279.4 mm

(8.5 by 11 inches)

A

215.9 by 279.4 mm

(8.5 by 11 inches)

A4

210 by 297 mm

(8.27 by 11.69 inches)

A4

210 by 297 mm

(8.27 by 11.69 inches)

10 by 15 cm

(4 by 6 inches) borderless

A4

210 by 297 mm

(8.27 by 11.69 inches)

10 by 15 cm

(4 by 6 inches) with tab

10 by 30 cm

(4 by 12 inches)

10 by 15 cm

(4 by 6 inches) borderless

A

215.9 by 279.4 mm

(8.5 by 11 inches)

A

215.9 by 279.4 mm

(8.5 by 11 inches)

Quantity

100 sheets

50 sheets

20 sheets

50 sheets

20 sheets

20 sheets

20 sheets

20 sheets

60 sheets

20 sheets

25 sheets

104 Appendix B - HP supplies and accessories

Availability

China

Part number

C7007AC

China

Europe

Europe

Q1981A

C3837A

Asia Pacific Q2504A

Asia Pacific Q1951A

Asia Pacific Q1952A

Asia Pacific

China

Q6602A

Q2502AC

China

China

C3836AC

Q6950AC

Q6569AC

Media

HP Premium Plus Photo

HP Premium Plus Photo

HP Premium Plus Photo

HP Premium Plus Photo

HP Premium Plus Photo

HP Premium Plus Photo

HP Premium Plus Photo

HP Premium Plus Photo

HP Premium Plus Photo

HP Premium Plus Photo

Size

A

215.9 by 279.4 mm

(8.5 by 11 inches)

10 by 15 cm

(4 by 6 inches) with tab

10 by 15 cm

(4 by 6 inches) with tab

A

215.9 by 279.4 mm

(8.5 by 11 inches)

A

215.9 by 279.4 mm

(8.5 by 11 inches)

10 by 15 cm

(4 by 6 inches) with tab

10 by 15 cm

(4 by 6 inches) borderless

A4

210 by 297 mm

(8.27 by 11.69 inches)

A4

210 by 297 mm

(8.27 by 11.69 inches)

A4

210 by 297 mm

(8.27 by 11.69 inches)

Quantity

50 sheets

20 sheets

60 sheets

20 sheets

20 sheets

100 sheets

20 sheets

20 sheets

20 sheets

50 sheets

Availability

China

China

China

China

China

China

Europe

Europe

Europe

Europe

Part number

Q1785AC

Q1977AC

Q1978AC

C6831AC

Q6568AC

Q5431AC

Q2503A

C6832A

C6951A

Q1786A

Supplies 105

Media

HP Premium Plus Photo

HP Premium Plus Photo

HP Premium Plus Photo

HP Premium Plus Photo

HP Premium Plus Photo

HP Colorfast Photo

Paper, Glossy

HP Colorfast Photo

Paper, Glossy

HP Advanced Photo

Paper, Glossy

HP Advanced Photo

Paper, Glossy

Size

10 by 15 cm

(4 by 6 inches) with tab

10 by 15 cm

(4 by 6 inches) with tab

10 by 15 cm

(4 by 6 inches) with tab

10 by 15 cm

(4 by 6 inches) with tab

13 by 18 cm

(5 by 7 inches) borderless

A

215.9 by 279.4 mm

(8.5 by 11 inches)

A4

210 by 297 mm

(8.27 by 11.69 inches)

A

215.9 by 279.4 mm

(8.5 by 11 inches)

210 by 297 mm

(8.27 by 11.69 inches)

Quantity

20 sheets

60 sheets

20 sheets

60 sheets

20 sheets

20 sheets

20 sheets

25 sheets

20 sheets

Availability

Europe

Europe

Europe

Europe

Europe

North America C7013A

Europe and Asia

Pacific

Part number

Q1979A

Q1980A

Q2507A

Q2508A

Q6572A

C7014A

C1846A

C6765A

106 Appendix B - HP supplies and accessories

Transparency films

Media

HP Premium Inkjet

Transparency Film

Size

A4

210 by 297 mm

(8.27 by 11.69 inches)

A4 HP Premium Inkjet

Transparency Film

210 by 297 mm

(8.27 by 11.69 inches)

A4 HP Premium Plus

Inkjet Transparency Film

HP Premium Plus

Inkjet Transparency Film

210 by 297 mm

(8.27 by 11.69 inches)

A4

210 by 297 mm

(8.27 by 11.69 inches)

Quantity

20 sheets

50 sheets

50 sheets

20 sheets

Specialty papers

Media

HP Full-Sheet Labels

HP Full-Sheet Labels

HP Address Labels,

33.86 by 101.6 mm

(1 1/3 by 4 inches)

HP Address Labels,

33.86 by 101.6 mm

(1 1/3 by 4 inches)

HP Address Labels,

25.4 by 66.67 mm

(1 by 2 5/8 inches)

Size

A

215.9 by 279.4 mm

(8.5 by 11 inches)

A

215.9 by 279.4 mm

(8.5 by 11 inches)

A

215.9 by 279.4 mm

(8.5 by 11 inches)

A

215.9 by 279.4 mm

(8.5 by 11 inches)

A

215.9 by 279.4 mm

(8.5 by 11 inches)

Quantity

25 sheets

100 sheets

25 sheets

100 sheets

25 sheets

Availability

Europe

Part number

C3832A

Europe

Europe

Europe

Availability

Europe

Part number

Q2550A

Europe

Europe

Europe

Europe

C3835A

C7029A

C7031A

Q2551A

Q2589A

Q2590A

Q2587A

Supplies 107

Media

HP Address Labels,

25.4 by 66.67 mm

(1 by 2 5/8 inches)

HP Shipping Labels,

50.8 by 101.6 mm

(2 by 4 inches)

HP Shipping Labels,

50.8 by 101.6 mm

(2 by 4 inches)

HP Shipping Labels,

84.66 by 101.6 mm

(3 1/3 by 4 inches)

Size

A

215.9 by 279.4 mm

(8.5 by 11 inches)

A

215.9 by 279.4 mm

(8.5 by 11 inches)

A

215.9 by 279.4 mm

(8.5 by 11 inches)

A

215.9 by 279.4 mm

(8.5 by 11 inches)

Quantity

100 sheets

25 sheets

100 sheets

100 sheets

Greeting cards

Media

HP Photo Greeting

Cards, 1/2 fold

HP Photo Greeting

Cards, Glossy, 1/2 fold

HP Textured Greeting

Cards, White, 1/2 fold

HP Textured Greeting

Cards, Cream, 1/2 fold

Size

A

215.9 by 279.4 mm

(8.5 by 11 inches)

A4

210 by 297 mm

(8.27 by 11.69 inches)

A

215.9 by 279.4 mm

(8.5 by 11 inches)

A4

210 by 297 mm

(8.27 by 11.69 inches)

Quantity

10 sets

10 sets

20 sets

20 sets

Availability

Europe

Part number

Q2588A

Europe

Europe

Europe

Availability

North America

Part number

C6044A

Europe

Europe

Q2591A

Q2592A

Q2594A

C6045A

North America C7019A

C6829A

108 Appendix B - HP supplies and accessories

Media

HP Matte Greeting

Cards, White, 1/4 fold

HP Matte Greeting

Cards, White, 1/4 fold

Size

A

215.9 by 279.4 mm

(8.5 by 11 inches)

A4

210 by 297 mm

(8.27 by 11.69 inches)

Quantity

20 sets

20 sets

Brochure papers

Media Size

A HP Brochure & Flyer

Paper, Gloss

215.9 by 279.4 mm

(8.5 by 11 inches)

A HP Brochure & Flyer

Paper, two-sided, glossy

215.9 by 279.4 mm

(8.5 by 11 inches)

A4 HP Brochure & Flyer

Paper, two-sided, glossy

210 by 297 mm

(8.27 by 11.69 inches)

A HP Brochure & Flyer

Paper, Matte

215.9 by 279.4 mm

(8.5 by 11 inches)

HP Matte Tri-fold

Brochure Paper

A

215.9 by 279.4 mm

(8.5 by 11 inches)

HP Matte Tri-fold

Brochure Paper, two-sided, glossy

A

215.9 by 279.4 mm

(8.5 by 11 inches)

Quantity

150 sheets

50 sheets

50 sheets

50 sheets

100 sheets

100 sheets

Availability Part number

C1812A

C6042A

Availability

China

Part number

Q1987AC

C6817A

C6818A

C6955A

North America Q5443A

C7020A

Supplies 109

110 Appendix B - HP supplies and accessories

C Support and warranty

The information in the troubleshooting sections suggest solutions to common problems. If your printer is not operating properly and those suggestions did not solve your problem, try using one of the following support services to obtain assistance.

Obtaining electronic support

You can obtain support from HP from the following electronic sources:

• Web

Visit the printer website on hp.com for the latest software, product, operating system, and support information: http://www.hp.com/support/dj460

• Toolbox (Windows)

The Toolbox provides easy, step-by-step solutions to common printing problems. See

Toolbox

(Windows) .

Obtaining HP telephone support

During the warranty period, you can obtain assistance from the HP Customer Care Center.

Before you call

To assist our Customer Care Center representatives to serve you better, prepare the following information before calling.

1.

Print the printer configuration page. See

Understanding device information pages

for instructions on how to print this page.

2.

If the printer does not print, get the following information ready.

a. Product name.

b. Serial number. (Check the back of the printer.)

3.

Check the operating system that you are using, such as Windows XP.

4.

Note how the printer is connected to your system: USB, Bluetooth, or 802.11.

5.

Obtain the printer driver and version number of the printer software, such as HP Deskjet 460 Series

Version: 2.325.0.0. (To find the printer driver version number, open the printer settings or properties

dialog box and click the HP logo in the dialog box. See Changing print settings

.)

6.

If you have a problem printing from a particular application, note the application and version number.

Obtaining electronic support 111

Telephone support numbers

In many location, HP provides toll free telephone support during the warranty period. However, some of the support numbers listed below might not be toll free.

For the most current list of telephone support numbers, see http://www.hp.com/support .

Country/Region

Albania

Algeria

Anguilla

Antigua and Barbuda

Argentina

Aruba

Australia

Austria

Bahamas

Bahrain

Barbados

Belgium

Belize

Bermuda

Bolivia

Bosnia-Hercogovina

Brazil

British Virgin Islands

Bulgaria

Canada

Cayman Islands

Chile

China

Colombia

Costa Rica

Croatia

Cyprus

Czech Republic

Telephone number

*

+33 1 4993 9230

1-800-711-2884

1-800-711-2884

0-800- 555-5000

Capital Federal (Buenos Aires):

54-11-4708-1600

800-8000 / 800-711-2884

1300 721 147

1902 910 910 (out-of-warranty) www.hp.com/support

1-800-711-2884

17212049

1-800-711-2884 www.hp.com/support

811 / 800-711-2884

1-800-711-2884

0-800-100-293

*

0-800-709-7751

Sao Paulo: 55-11-4004-7751

1-800-711-2884

*

1-800-474-6836

Mississauga Area: (905) 206-4663

1-800-711-2884

800-360-999

10-68687980

8008103888

01-8000-51-4746-8368

Bogota: 571-606-9191

0800-011-1046

*

800 9 2654

810 222 222

112 Appendix C - Support and warranty

Country/Region

Denmark

Dominica

Dominican Republic

Ecuador

Egypt

El Salvador

Finland

France

Telephone number

www.hp.com/support

1-800-711-2884

1-800-711-2884

1-999-119 / 800-711-2884 (Andinatel)

1-800-225-528 / 800-711-2884 (Pacifitel)

(02) 6910602

800-6160 www.hp.com/support www.hp.com/support

French Guiana

Germany

HP bietet während der Gewährleistungsfrist vielerorts gebührenfreien telefonischen Support an. Die nachfolgend aufgelisteten Rufnummern sind jedoch unter Umständen nicht gebührenfrei.

Zur weiteren Klärung oder um zusätzliche Information zu erhalten, können Sie Kontakt mit der Online-

Kundenbetreuung von HP ( http://www.hp.com/cpsosupport/guide/psd/cscemea.html

) aufnehmen.

Greece

Grenada

0-800-990-011 / 800-711-2884 www.hp.com/support

International: +30 210 6073603

In-country: 801 11 75400

1-800-711-2884

Guadeloupe

Guatemala

Guyana

Haiti

Honduras

Hong Kong S.A.R.

Hungary

India

Indonesia

Ireland

Israel

Italy

Jamaica

Japan

Jordan

Kazakhstan

Korea, Republic of

Kuwait

0-800-990-011 / 800-711-2884

1-800-711-2884

159 / 800-711-2884

183 / 800-711-2884

800-0-123 / 800-711-2884

85 (2) 2802 4098

06 40 200 629

+91-80-2852-6900 or 1 600 425-7737

Support in Hindi and English

+62 (21) 350 3408 www.hp.com/support

1-700-503-048 www.hp.com/support

1-800-711-2884

0570-000511

(Navi Dial, Japan Domestic Only)

03-3335-9800

0 800 222 47

*

1588 3003

+971 4 366 2020

Obtaining HP telephone support 113

Country/Region

Lebanon

Luxembourg

Macedonia

Malaysia

Malta

Mexico

Moldova

Morocco

Netherlands

Netherlands Antilles

New Zealand

Nicaragua

Nigeria

Norway

Oman

Panama

Paraguay

Peru

Philippines

Poland

Portugal

Puerto Rico

Qatar

Romania

Russia

Saint-Martin

St. Kitts and Nevis

St. Vincent and the Grenadines

San Marino

Saudi Arabia

Singapore

Slovakia

Slovenia

South Africa

Spain

Suriname

Sweden

Switzerland

114 Appendix C - Support and warranty

Telephone number

+971 4 224 9189 www.hp.com/support

*

1800 888588

*

Mexico City: 55-5258-9922

Outside Mexico City: 01-800-472-68368

*

+33 1 4993 9230 www.hp.com/support

001-800-872-2881 / 800-711-2884

0800 441 147

1-800-0164 / 800-711-2884

* www.hp.com/support

24791773

1-800-711-2884

(009) 800-541-0006

0-800-10111

(2) 867 3551

(22) 5666 000 www.hp.com/support

1-877 232 0589

+971 4 224 9189

0801 033 039

Moscow: 095 777 3284

St. Petersburg: 812 332 4240

1-800-711-2884

1-800-711-2884

1-800-711-2884 www.hp.com/support

800 897 1415

6272 5300

0850 111 256

*

International: +27 11 2589301

RSA: 086 0001030 www.hp.com/support

156 / 800-711-2884 www.hp.com/support www.hp.com/support

Country/Region

Taiwan

Thailand

Trinidad and Tobago

Tunisia

Turkey

Turks and Caicos Islands

Telephone number

02-8722 8000

0800 010 055

(2) 353 9000

1-800-711-2884

+33 1 4993 9230

+90 (212) 291 38 65

01-800-711-2884

United Kingdom

United Arabic Emirates (UAE)

United States

Uruguay

U.S. Virgin Islands

Vatican City

Venezuela

Vietnam

West Africa (English-speaking countries/regions)

West Africa (French-speaking countries/regions)

Yemen

* For support information, call your HP service provider.

www.hp.com/support

600 54 4747

1-800-474-6836

0004-054-177

1-800-711-2884 www.hp.com/support

0-800-474-68368

Caracas: 58-212-278-8666

+84 (8) 823 4530

*

+33 1 4993 9230

+971 4 224 9189

Obtaining HP telephone support 115

Hewlett-Packard limited warranty statement

HP product

Software

Accessories

Duration of Limited Warranty

90 days

90 days

Print cartridges* Until the HP print cartridge has been depleted of

HP ink, or until the “end of warranty” date printed on the cartridge, whichever occurs first.

Printer peripheral hardware (see below for details) 1 year

* For more detailed warranty information, see http://www.hp.com/support/inkjet_warranty

.

Extent of limited warranty

1.

Hewlett-Packard warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer.

2.

For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free.

3.

HP’s limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of: a. Improper maintenance or modification; b. Software, media, parts, or supplies not provided or supported by HP; or c. Operation outside the product’s specifications.

d. Unauthorized modification or misuse.

4.

For HP printer products, the use of a non-HP print cartridge or a refilled print cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled print cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.

5.

If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP’s warranty, HP shall either repair or replace the product, at HP’s option.

6.

If HP is unable to repair or replace, as applicable, a defective product which is covered by HP’s warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product.

7.

HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.

8.

Any replacement product may be either new or like new, provided that it has functionality at least equal to that of the product being replaced.

9.

HP products may contain remanufactured parts, components, or materials equivalent to new in performance.

10.

HP’s Limited Warranty Statement is valid in any country/region where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, are available from any authorized HP service facility in countries/regions where the product is distributed by HP or by an authorized importer.

116 Appendix C - Support and warranty

Limitations of warranty

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY

OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES

OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR

PURPOSE.

Limitations of liability

1.

To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer’s sole and exclusive remedies.

2.

TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET

FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS

BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES,

WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Local law

1.

This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country/region to country/region elsewhere in the world.

2.

To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in

Canada), may: a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a customer (e.g. the United Kingdom); b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or allow limitations on the duration of implied warranties.

3.

FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS

WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE,

RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS

APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.

Hewlett-Packard limited warranty statement 117

118 Appendix C - Support and warranty

D Regulatory information

FCC statement

The U.S. Federal Communications Commission (in 47 cfr 15.105) has specified that the following notices be brought to the attention of users of this product.

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Shielded cables

Use of a shielded data cable is required to comply with the Class B limits of Part 15 of the FCC Rules.

Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the Hewlett-Packard Company, may cause harmful interference and void the FCC authorization to operate this equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

EMI statement (Korea)

119

VCCI statement (Japan)

Regulatory model number

For regulatory identification purposes, your product is assigned a Regulatory Model Number. The

Regulatory Model Number for your product is SNPRC-0502. The regulatory number should not be confused with the product name (HP Deskjet 460C, HP Deskjet 460CB, HP Deskjet 460wf,

HP Deskjet 460wbt) or product number (C8150A, C8151A, C8152A, C8153A).

Power cord statement

The power cord cannot be repaired. If it is defective, it should be discarded or returned to the supplier.

LED classification

120 Appendix D - Regulatory information

Environmental sustainability program

Hewlett-Packard is committed to providing quality products in an environmentally sound manner.

HP continuously improves the design processes of its printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. HP has also developed processes to minimize the negative impact of the disposal of the printer at the end of its printing life.

For more information about HP's environmental sustainability program, see http://www.hp.com/hpinfo/ globalcitizenship/environment/index.html

.

Reduction and elimination

Paper use

This product's two-sided (duplex) printing and N-up printing feature (which allows you to print multiple pages of a document on one sheet of paper) can reduce paper usage and the resulting demands on natural resources. See this guide for more information about using these features.

Ink use

This product's Fast mode uses less ink, which might extend the life of the cartridges. See the printer driver's online Help for more information.

Ozone-depleting chemicals

Ozone-depleting chemicals, such as CFCs, have been eliminated from HP manufacturing processes.

Power consumption

Power usage drops significantly while in PowerSave mode, which saves natural resources and saves money without affecting the high performance of this product.

121

Hazardous materials

This HP product contains the following materials that may require special handling at end-of-life:

• Lead in solder

• A lithium-ion rechargeable battery

Battery specifications

The following table provides specifications for the battery.

Specification

Battery part number

Battery material

Battery type

Quantity per product

Weight

Lithium type

Battery manufacturer

Value

C8263A

Lithium-ion

Cylindrical

3

178 grams (6.3 ounces)

Gel

Samsung, South Korea

NOTE: The lithium-ion rechargeable battery is mercury-free. The battery may require recycling or proper disposal at end-of-life.

Bij dit produkt zijn batterijen geleverd.

Wanneer deze leeg zijn, moet u ze niet weggooien maar inleveren als KCA.

Material safety data sheets

Material safety data sheets (MSDSs) can be obtained from the following HP website: http://www.hp.com/go/msds .

122 Appendix D - Regulatory information

Recycling

Design for recycling has been incorporated into this printer:

• The number of materials has been kept to a minimum while ensuring proper functionality and reliability.

• Dissimilar materials have been designed to separate easily.

• Fasteners and other connections are easy to locate, access, and remove using common tools.

• High-priority parts have been designed so that they can be accessed quickly for efficient disassembly and repair.

Printer packaging

The packaging materials for this printer have been selected to provide maximum protection for the least cost possible, while attempting to minimize environmental impact and facilitate recycling. The rugged design of the printer assists in minimizing both packaging materials and damage rates.

Disposal of waste equipment by users in private household in the

European Union

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

HP products and supplies

HP's Planet Partners

TM

recycling service provides an easy way to recycle any brand of computer equipment or HP printing supplies. HP's state-of-the-art processes ensure that your unwanted hardware or

HP printing supply is recycled in a way that conserves resources.

For more information, see http://www.hp.com/recycle .

123

Declaration of Conformity

according to ISO/IEC Guide 22 and EN 45014

Manufacturer’s Name:

Manufacturer’s Address:

Hewlett-Packard Singapore (Pte) Ltd

Imaging and Printing Manufacturing Operations Singapore

60 Alexandra Terrace, #07-01, The Comtech, Singapore 118502 declares, that the product

Product Name:

Product Number:

Regulatory Model Number

(1)

:

Product Accessory Number:

HP Deskjet 460C, HP Deskjet 460CB, HP Deskjet 460wf, HP Deskjet 460wbt

C8150A, C8151A, C8152A, C8153A

SNPRC-0502

C8263A Battery, C8264A Wifi Card, C8249A Bluetooth Card

Product Options: All

Conforms to the following Product Specifications:

Safety:

EMC:

IEC 60950-1: 2001 / EN 60950-1: 2001

EN 60825-1: 1994 + A1: 2002 / EN 60825-1: 1994 + A1: 2002 Class 1 for LEDs

CISPR 22: 1997 / EN 55022: 1998 Class B

(2)(3)(4)

CISPR 24 / A2: 2002 / EN 55024 / A1 + A2: 2003

IEC 61000-3-2: 2000 / EN 61000-3-2: 2000

IEC 61000-3-3: 1994 + A1: 2001 / EN 61000-3-3: 1995 + A1: 2001

FCC Title 47 CFR, Part 15 Class B / VCCI-2

(2)(4)

ICES-003 Issue 4

Telecom: EN 300 328-2: 2001

EN 301 489-1: 2002

EN 301 489-17: 2002

Supplementary Information:

The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC, EMC Directive 89/336/EEC and the R&TTE Directive 99/5/EC, and carries the CE marking accordingly.

(1)This product is assigned a Regulatory model number that stays with the regulatory aspects of the design. The Regulatory Model Number is the main product identifier in the regulatory documentation and test reports, this number should not be confused with the marketing name or the product numbers.

(2)The product was tested in a typical configuration with Hewlett Packard personal computer systems.

(3)Excepting clause 9.5 which was not applied.

(4)This product exhibits Class A operation when connected to LAN cables using print server accessories.

Singapore, 16 February 2005

ChanKum Yew,

Director, Quality

Local Contact for regulatory topics only:

European Contact: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany

USA Contact: Hewlett-Packard Company, HPCC, 20555 S.H. 249 Houston, Texas, 77070

Australia Contact: Hewlett Packard Australia Ltd, Product Regulations Manager, 31-41 Joseph Street, Blackburn, Victoria 3130,

Australia.

124 Appendix D - Regulatory information

E Printer specifications

For media and media specifications, see

Selecting print media .

Physical specifications

Available models and physical dimensions

Size (width by depth by height)

Weight

340.2 by 163.8 by 80.5 mm

(19.9 by 6.45 by 3.15 inches)

*These are the maximum dimensions.

2.0 kg (4.2 lb) without print cartridges and battery

2.1 kg (4.63 lb) without print cartridges but with battery

Product features and capacities

Connectivity • USB 2.0 full-speed

• PictBridge/USB Host Port

• Type I CompactFlash (CF) card

• Secure Digital (SD) card

• Multimedia Card (MMC)

• Bluetooth (through Type I CompactFlash card slot or USB Host Port)

• 802.11 (through Type I CompactFlash card slot)

Print method Drop-on-demand thermal inkjet printing

Black Resolution Up to 1200 x 1200 dpi rendered black text on inkjet paper.

Color Resolution Up to 4800 x 1200 dpi

Printer

Languages

HP PCL3 enhanced

Software

Compatibility

Duty Cycle

Microsoft Windows 98, Me, 2000, Server 2003, XP; Mac OS X (10.2 and 10.3);

Pocket PC 2003, 2003SE; Palm OS 5.x, 6

Up to 500 pages/month

Fonts

Fonts for

Bluetooth printing*

13 built-in fonts in portrait orientation. US fonts: CG Times, CG Times Italic, Universe, Universe

Italic, Courier, Courier Italic, Letter Gothic, Letter Gothic Italic

US fonts: CG Times, CG Times Italic, Universe, Universe Italic, Courier, Courier Italic, Letter

Gothic, Letter Gothic Italic

Asian fonts**: Simplified Chinese, Traditional Chinese, Japanese, Korean

*These fonts are also used for printing from mobile phones.

**Included in models for some countries/regions.

Memory specifications

Printer Memory 32 MB of built-in RAM

Power and Environmental Specifications

125

Power Supply Universal Power Supply

Power

Requirements

Power adapter

Battery C8263A*

Input voltage: 100 - 240 AC, 50/60 Hz

Output voltage: 18.5 VDC, 3.5 A

Lithium-ion ~2300 mAh (11.1 VDC)

Power

Consumption

Operating

Environment

*Included with the HP Deskjet 460cb, 460wf, and 460wbt printers.

Less than 2 watts when off, 5 watts maximum non-printing, 25 watts maximum printing.

Recommended operating temperature: 15° to 35°C (59° to 95°F)

Operating temperature performance limits (short term): 0° to 55°C (32° to 131°F)

Storage temperature (long-term): 15 to 35°C (59° to 95°F)

Storage temperature limits (less than 2-weeks cumulative): -20 to 60°C (-4° to 140°F)

Relative humidity: 15 to 95% RH non-condensing

(Recommended: 20 to 80% RH non-condensing)

Battery operating temperatures: Charging and using: 0° to 40°C (32° to 104°F);

Storing: -20° to 50°C (-4° to 122°F)

Noise levels: 58 dBA

Operating system specifications

System

Requirements for Windows and Mac OS

Minimum

Windows 98: Pentium® 90 MHz, 16 MB RAM, 145 MB free hard disk space

Windows Me: Pentium 150 MHz, 32 MB RAM, 145 MB free hard disk space

Windows 2000: Pentium 300 MHz, 64 MB RAM, 145 MB free hard disk space

Windows XP 32-bit edition: Pentium 300 MHz, 64 MB RAM, 180 MB free hard disk space

Windows XP Professional x64 edition: Pentium 1.8 GHz, 256 MB RAM, 100 MB free hard disk space

Windows Server 2003: Pentium 300 MHz, 128 MB RAM, 180 MB free hard disk space

Mac OS X (10.2 and 10.3): G3 (except original PowerBook G3), 128 MB RAM

Recommended

Windows 98 and Windows Me: Pentium 266 MHz, 32 MB RAM, 175 MB free hard disk space

Windows 2000: Pentium 300 MHz, 64 MB RAM, 190 MB free hard disk space

Windows XP 32-bit edition: Pentium 300 MHz, 128 MB RAM, 210 MB free hard disk space

Windows XP Professional x64 Edition: Pentium 1.8 GHz, 512 MB RAM, 100 MB free hard disk space

Windows Server 2003: Pentium 550 MHz, 256 MB RAM, 210 MB free hard disk space

Mac OS X (10.2 and 10.3): G4 800 MHz, 256 MB RAM

126 Appendix E - Printer specifications

Index

4800x1200 optimized dpi

30

802.11

accessories

18

ad hoc communication

19

,

54

configuring wireless settings

58

infrastructure network

19

,

54

overview

19

resetting wireless profiles

60

setting up a wireless connection

53

setting up factory defaults

55

SSID

54

troubleshooting

92

wireless configuration page

47

wireless network settings description

54

wireless printer card lights

18

wireless printer card, installing

18

wireless profile configuration utility

60

wireless profile switch, using

53

,

59

wireless profiles

58

wireless security settings

54

A

access modes, Bluetooth

65

accessories

99

802.11 and Bluetooth

18

battery

15

installing

15

ordering

99

warranty

116

ad hoc communication, 802.11

19

,

54

administrator functions and tools

39

alerts, configuring

41

B

battery charging and using

16

installing

16

,

17

removing

17

safety

15

specifications

122

using

15

Best mode

83

black and white pages troubleshooting

86

blank pages troubleshooting

81

bleeding colors troubleshooting

87

Bluetooth access modes

65

accessories

18

bonding

66

configuring wireless settings

62

device address

63

device name

63

discovery

66

encryption required

65

overview

19

private mode

65

public mode

65

setting up a wireless connection

61

troubleshooting

92

USB adapter, installing

18

wireless configuration page

47

wireless printer card lights

18

wireless printer card, installing

18

wireless profiles

67

wireless settings descriptions

63

bonding, Bluetooth

66

buttons, printer

95

C

cables regulatory compliance

119

calibrating color

75

cameras printing digital photographs from

30

canceling a print job

27

capacities tray

25

cards sizes supported

23

CD, Starter

10

CF card

12

CFCs in product

121

chlorofluorocarbons in product

121

cleaning print cartridges

70

cleaning the printer

69

color calibrating

75

troubleshooting

86

,

87

CompactFlash card

12

configuration page, printing

47

configuration page, wireless

47

consumption ink

121

paper

121

power

121

custom-sized media loading

22

printing on

29

sizes supported

24

cut-off pages troubleshooting

81

D

declaration of conformity

demo page printing

47

device address, Bluetooth

63

device information pages

47

device name, Bluetooth

63

diagnostic page, printing

47

digital photographs printing

30

Digital Print Order Format

(DPOF) printing

30

,

37

discover, Bluetooth

66

Documents To Go

35

dots per inch (dpi)

125

dpi (dots per inch)

125

DPOF.

See Digital Print Order

Format

duplex printing.

See two-sided

(duplex) printing

E

EMI statement (Korea)

119

encryption required, Bluetooth

65

energy consumption

126

envelopes sizes supported

23

127

128 environmental specifications

126

environmental sustainability program

121

error messages settings in Toolbox

41

F

Fast mode

83

FCC statement

119

fonts included with printer

125

G

garbled text troubleshooting

84

graphics troubleshooting

85

H

hazardous materials in product

122

help online help

10

HP PCL3 enhanced 125

HP Photo Printing Software

37

HP Printer Utility (Mac OS)

43

HP Supplies and Accessories ordering information

99 hpshopping.com

99

humidity specifications

126

I

image quality

troubleshooting 83

information pages, printing

47

Information tab, Toolbox 42

infrastructure network, 802.11

19

,

54

Ink level information window

41

ink service module, replacing

76

ink smears troubleshooting

85

iPAQ printing from

33

J

jams clearing

89

preventing 90

Japanese VCCI statement

120

K

Korean EMI statement

119

L

LED classification statement

120

lights, printer

95

limited warranty statement

116

loading media

26

M

Mac OS

HP Deskjet 460 Network

Setup Tool

44

HP Printer Utility

43

system requirements

126

maintenance printer

69

Material Safety Data Sheets

(MSDSs)

122

maximum dpi

30

media cards, sizes supported

23

clearing jams

89

custom-sized

24

envelopes, sizes supported

23

media width guide

11

media width paper guide

11

media-feed problems

89

narrow media guide

11

ordering information

100

paper output problem

89

paper skew problem

89

sizes supported

23

special

29

specifications

21

tray capacities, specifications

25

memory card as disk drive

31

printing from

31

,

37

transferring to computer

31

memory card slots

12

memory devices printing from

37

memory, included in printer

125

MMC

12

mobile devices, printing from

30

mobile phones, printing from

32

MSDSs (Material Safety Data

Sheets)

122

Multimedia card (MMC)

12

myPrintMileage

41

N

network connecting the printer

49

HP Deskjet 460 Network

Setup Tool (Mac OS)

44

noise specifications

126

Normal mode

83

O

online help sources of

10

operating environment specifications

126

operating systems system requirements

126

ordering information supplies and accessories

99

ozone-depleting chemicals in product

121

P

Palm OS

Printboy instructions

35

Printboy utility

35

printing from

35

Palm OS device install a wireless card

35

paper clearing jams

89

paper-feed problems

89

See also media

special

29

specifications

21

PDAs printing from

33

,

35

Toolbox software for PDAs

(Pocket PC and Palm OS)

44

phones printing from

32

photo media sizes supported

24

photo paper sizes supported

24

photo print cartridge ordering information

100

travel holder

99

photographs

4800 x 1200 optimized dpi

22

guidelines for printing

30

HP Photo Printing Software

37

printing

30

six-ink color

30

transferring to computer

31

PictBridge

31

PictBridge compatible camera

printing from

30

PIN code

64

Pocket PC printing from

33

power troubleshooting

79

power cord statement

120

power specifications

126

Preferences, Toolbox 41

print cartridges aligning

74

calibrating color 75

cleaning

70

cradle compartment

11

handling

72

printing with single print cartridge

75

replacing

72

status

41

print quality troubleshooting

83

print settings changing

27

print speed

125

print speed slow troubleshooting

80

Printboy printing instructions

35

printer buttons and lights

95

cleaning

69

documentation

10

installing software

49

specifications

125

printer driver checking for updated

42

installing

49

See also software system requirements

126

troubleshooting installation

91

warranty

116

printer language

HP PCL3 enhanced

125

printer memory

125

Printer Services tab, Toolbox 42

Printer Status tab, Toolbox

41

printing canceling a print job

27

changing print settings

27

device information pages

47

digital photographs

30

DPOF files

30

,

37

iPAQ

33

maximum dpi

30

memory card

37

memory devices

37

mobile devices

30

mobile phones

32

Palm OS

35

PictBridge

30

Pocket PC

33

six-ink color

30

special and custom-sized media

29

two-sided (duplex)

28

USB Flash drives

37

with a single print cartridge

75

private mode, Bluetooth

65

public mode, Bluetooth

65

R

radio interference troubleshooting

80

recycling

123

registering printer

42

regulatory information

119

regulatory model number

120

relative humidity specifications

126

release notes

10

resolution black

125

color

125

resources administrator

39

printer management

39

S

SD card

12

Secure digital (SD) card

12

six-ink color

30

software installing

49

See also printer driver

system requirements

126

Toolbox

40

troubleshooting installation

91

uninstalling

52

warranty

116

special media printing on

29

specifications battery

122

media

21

printer

125

Starter CD

10

status supplies

41

storing printer

126

supplies ordering

99

support contact information, warranty

111

online

111

telephone

111

system requirements

126

T

temperature specifications

126

test pages printing

47

text troubleshooting

85

Toolbox description

40

Information tab

42

installing

10

,

49

opening

40

Printer Services tab

42

Printer Status tab

41

travel tips

14

tray capacities, specifications

25

clearing jams

89

custom-sized media

24

sizes of media supported

23

troubleshooting

802.11

92

all printer lights blinking

79

blank pages

81

Bluetooth

92

clearing jams

89

color problems, faded output

86

colors bleeding

87

colors not lining up properly

88

colors printing as black and white

86

cut-off pages, missing details, incorrect details

81

garbled text

84

HP Instant Support

10

ink smears

85

installation issues

91

media not picked up

89

paper feed problems

89

paper output problem

89

paper skew

89

placement of text or graphics wrong

82

power

79

print cartridges

80

print quality

83

printer light indications

96

printer not responding, nothing prints

79

printing demo page

47

printing device information pages

47

129

130 radio interference

80

resolving printing problems

79

slow printing, speed of printer is slow

80

software installation

91

text and graphics

88

text, graphics

85

tips and resources

77

wireless communication

92

wrong colors printing

87

two-sided (duplex) printing

28

typefaces included with printer

125

U

uninstalling software

52

USB Flash drive

37

USB, Bluetooth adapter

18

V

VCCI statement (Japan)

120

voltage requirements

126

W

warranty statement

116

websites

HP supplies and accessories

99

hpshopping.com

99

online support

111

printer information

10

Windows system requirements

126

wireless communication troubleshooting

92

wireless configuration page

47

wireless printing.

See 802.11

and Bluetooth wireless profile configuration utility

60

wireless profile switch, using

53

,

59

wireless profiles

802.11

58

Bluetooth

67

wireless security settings,

802.11

54

© 2005 Hewlett- Packard Development, L.P.

www.hp.com/support/dj460

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