Asus VA24EHE-P Monitor User Guide

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Asus VA24EHE-P Monitor User Guide | Manualzz

VA24E Series

LCD Monitor

User Guide

VA24EHE/VA24EHEY/VA24EHE-P VA24EHLB/VA24EHEL/VA24EHL

ii

Table of contents

Notices ......................................................................................................... iv

Care & Cleaning ......................................................................................... vii

1.1 Welcome! ...................................................................................... 1-1

1.2 Package contents ......................................................................... 1-1

1.3 Assembling the monitor .............................................................. 1-2

1.4 Connect cables ............................................................................. 1-3

1.4.1 Rear of the LCD monitor ................................................. 1-3

Installaion ....................................................................................... 1-5

1.4.2 Six sides figure ................................................................ 1-7

1.5 Monitor introduction .................................................................... 1-8

1.5.1 Using the Controls button .............................................. 1-8

2.1 Detaching the arm/stand (for VESA wall mount) ............ 2-1

2.2 Adjusting the monitor .................................................................. 2-2

3.1 OSD (On-Screen Display) menu ................................................. 3-1

3.1.1 How to reconfigure .......................................................... 3-1

3.1.2 OSD Function Introduction .............................................. 3-2

3.2 Specifications ............................................................................. 3-10

3.3 Troubleshooting (FAQ) .............................................................. 3-12

3.4 Supported Timing List ............................................................... 3-12

Copyright © 2019 ASUSTeK COMPUTER INC. All Rights Reserved.

No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”).

Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.

ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS

OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS

DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL,

INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS,

LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE),

EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY

DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.

SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR

INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE,

AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO

RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS

MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.

Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners’ benefit, without intent to infringe.

A third-party certification according to ISO 14024

Toward sustainable IT products

Say hello to a more sustainable product

IT products are associated with a wide range of sustainability risks throughout their life cycle. Human rights violations are common in the factories. Harmful substances are used both in products and their manufacture. Products can often have a short lifespan because of poor ergonomics, low quality and when they are not able to be repaired or upgraded.

This product is a better choice . It meets all the criteria in TCO Certified, the world’s most comprehensive sustainability certification for IT products. Thank you for making a responsible product choice, that help drive progress towards a more sustainable future!

Criteria in TCO Certified have a life-cycle perspective and balance environmental and social responsibility. Conformity is verified by independent and approved verifiers that specialize in IT products, social responsibility or other sustainability issues. Verification is done both before and after the certificate is issued, covering the entire validity period. The process also includes ensuring that corrective actions are implemented in all cases of factory non-conformities. And last but not least, to make sure that the certification and independent verification is accurate, both TCO Certified and the verifiers are reviewed regularly.

Want to know more?

Read information about TCO Certified, full criteria documents, news and updates at tcocertified.com.

On the website you’ll also find our Product

Finder, which presents a complete, searchable listing of certified products. iii

iv

Notices

Federal Communications Commission Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference, and

• This device must accept any interference received including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with manufacturer’s instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

As an Energy Star that this product meets the Energy Star efficiency.

® Partner, our company has determined

® guidelines for energy

This product qualifies for ENERGY STAR in the factory default settings which can be restored by “Factory Reset” function in the OSD menu.

Changing the factory default settings or enabling other features may increase power consumption that could exceed the ENERGY STAR specified limit.

Canadian Department of Communications Statement

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference

Regulations of the Canadian Department of Communications.

This class B digital apparatus complies with Canadian ICES-003.

Safety information

• Before setting up the monitor, carefully read all the documentation that came with the package.

• To prevent fire or shock hazard, never expose the monitor to rain or moisture.

• Never try to open the monitor cabinet. The dangerous high voltages inside the monitor may result in serious physical injury.

• If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.

• Before using the product, make sure all cables are correctly connected and the power cables are not damaged. If you detect any damage, contact your dealer immediately.

• Slots and openings on the back or top of the cabinet are provided for ventilation. Do not block these slots. Never place this product near or over a radiator or heat source unless proper ventilation is provided.

• The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

• Use the appropriate power plug which complies with your local power standard.

• Do not overload power strips and extension cords. Overloading can result in fire or electric shock.

• Avoid dust, humidity, and temperature extremes. Do not place the monitor in any area where it may become wet. Place the monitor on a stable surface.

• Unplug the unit during a lightning storm or if it will not be used for a long period of time. This will protect the monitor from damage due to power surges.

• Never push objects or spill liquid of any kind into the slots on the monitor cabinet.

• To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100 ~ 240V AC.

• The socket-outlet shall be installed near the equipment and shall be easily accessible

• If you encounter technical problems with the monitor, contact a qualified servic er.

• Provide an earthing connection before the mains plug is connected to the mains. And, when disconnecting the earthing connection, be sure to disconnect after pulling out the mains plug from the mains.

v

vi

WARNING

Usage of other than specified head- or earphones can result in hearing loss due to excessive sound pressures.

Care & Cleaning

• Before you lift or reposition your monitor, it is better to disconnect the cables and power cord. Follow the correct lifting techniques when positioning the monitor. When lifting or carrying the monitor, grasp the edges of the monitor. Do not lift the display by the stand or the cord.

• Cleaning. Turn your monitor off and unplug the power cord. Clean the monitor surface with a lint-free, non-abrasive cloth. Stubborn stains may be removed with a cloth dampened with mild cleaner.

• Avoid using a cleaner containing alcohol or acetone. Use a cleaner intended for use with the LCD. Never spray cleaner directly on the screen, as it may drip inside the monitor and cause an electric shock.

The following symptoms are normal with the monitor:

• The screen may flicker during the initial use due to the nature of the fluorescent light. Turn off the Power Switch and turn it on again to make sure that the flicker disappears.

• You may find slightly uneven brightness on the screen depending on the desktop pattern you use.

• When the same image is displayed for hours, an afterimage of the previous screen may remain after switching the image. The screen will recover slowly or you can turn off the Power Switch for hours.

• When the screen becomes black or flashes, or cannot work anymore, contact your dealer or service center to fix it. Do not repair the screen by yourself!

Conventions used in this guide

WARNING: Information to prevent injury to yourself when trying to complete a task.

CAUTION: Information to prevent damage to the components when trying to complete a task.

IMPORTANT: Information that you MUST follow to complete a task.

NOTE: Tips and additional information to aid in completing a task.

vii

viii

Where to find more information

Refer to the following sources for additional information and for product and software updates.

1. ASUS websites

The ASUS websites worldwide provide updated information on ASUS hardware and software products. Refer to http://www.asus.com

2. Optional documentation

Your product package may include optional documentation that may have been added by your dealer. These documents are not part of the standard package.

Takeback Services

ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for our customers to be able to responsibly recycle our products, batteries and other components as well as the packaging materials.

Please go to http://csr.asus.com/english/Takeback.htm for detail recycling information in different region.

1.1 Welcome!

Thank you for purchasing the ASUS ® LCD monitor!

The latest widescreen LCD monitor from ASUS provides a crisper, broader, and brighter display, plus a host of features that enhance your viewing experience.

With these features, you can enjoy the convenience and delightful visual experience that the monitor brings you!

1.2 Package contents

Check your package for the following items:

LCD Monitor

Monitor Base

Monitor Column (For VA24EHE/VA24EHEY/VA24EHE-P only)

Quick Start Guide

Warranty Card

1x Power Cord *

1x HDMI Cable (optional) *

1x VGA Cable (optional) *

1x DVI Cable (optional) *

1x Audio Cable (optional) *

1x USB Cable (optional) *

1x Mini PC Kit (optional)

• If any of the above items is damaged or missing, contact your retailer immediately.

• * Also the Replaceable parts required by the TCO Certified.

ASUS LCD Monitor VA24E Series 1-1

1-2

1.3 Assembling the monitor

To assemble the monitor

:

1. Place the display flat on a cloth on the table, Then attach the base to the arm and fix with the screw to join them tightly. You can easily tighten the screw by fingers.

2. Adjust the monitor to the angle that is most comfortable for you.

VA24EHE/VA24EHEY/VA24EHE-P:

-5 ~ 23

VA24EHLB/VA24EHEL/VA24EHL:

2

1

-5 ~ 33

Chapter 1: Product Introduction

1.4 Connect cables

1.4.1 Rear of the LCD monitor

VA24EHE/VA24EHEY/VA24EHE-P:

1

HDMI

2

DVI

3

VGA

4

VA24EHE/

VA24EHEY/

VA24EHE-P

1. AC-IN Port

2. HDMI Port

3. DVI Port

4. VGA Port

5. Kensington Lock

5

ASUS LCD Monitor VA24E Series 1-3

1-4

VA24EHLB/VA24EHEL/VA24EHL:

1. AC-IN Port

2. HDMI Port

3. DVI Port

4. VGA Port

5. Audio in

6. Audio out

7. USB Type-B 2.0 Port

8. USB 2.0 Port

9. USB 2.0 Port

10. Kensington Lock

1

HDMI DVI

2 3

VGA

4

1

HDMI

2

DVI

3

VGA

4 5 6

1

HDMI DVI

2 3

VGA

4 5 6 7 8 9

VA24EHEL

VA24EHL

VA24EHLB

10

Chapter 1: Product Introduction

Installaion

1. Turn off your computer and unplug your computer's power cord.

2. Connect the signal cable to the HDMI (optional) and /or VGA

(optional) and /or DVI (optional) input socket of the monitor, and the HDMI (optional) and /or VGA (optional) and /or DVI (optional) output socket of the graphics card on the computer. Then tighten the thumbscrews on the signal cable connector.

3. Optional: Connect the audio input socket (AUDIO IN) of the LCD monitor and the line-out port on the computer with the audio cable.

4. Insert the monitor power cable into the power port at the back of the monitor.

5. Plug the power cords of your computer and your monitor into a nearby electrical outlet.

VA24EHE/VA24EHEY/VA24EHE-P:

A

AC IN

B

HDMI or

D-SUB or

DVI

ASUS LCD Monitor VA24E Series 1-5

1-6

VA24EHLB/VA24EHEL/VA24EHL:

A

AC IN

B

HDMI DVI or

D-SUB

C

• POWER CORD specifications refer to page v.

• For the installation of replaceable parts, please refer to the above installation instructions.

• Users may go to the local service network to replace /purchase the qualified replaceable parts.

• For local service centers and service contacts, please refer to https://www.asus.com/support

Chapter 1: Product Introduction

1.4.2 Six sides figure

ASUS VA24E Series

UNIT:mm(inch)

VA24EHE/VA24EHEY/VA24EHE-P:

VA24EHLB/VA24EHEL/VA24EHL:

ASUS LCD Monitor VA24E Series 1-7

1-8

1.5 Monitor introduction

1.5.1 Using the Controls button

Use the control button on the back of the monitor to adjust the image settings.

4

5

1

2

3

1. Menu Button / Close:

• Press this Button enter the OSD menu.

• Exit the OSD menu .

• Return to previous menu.

• Key Locked Hot key(*Note1)

2. Close / Return Button:

• Exit the OSD menu .

• Enter/select the icon (function) highlighted while the OSD is activated.

3. Input source hot key/Increase value:

• Add or Increase value

• Input source hot key

4. Brightness hot key/Decrease value:

• Next Item or Decrease value

• Brightness hot key

5. Power Button:

• Power on/off monitor when monitor is power off/on.

Chapter 1: Product Introduction

2.1 Detaching the arm/stand (for VESA wall mount)

The detachable stand of this monitor is specially designed for VESA wall mount.

To detach the arm/stand

1. Disconnect power and signal cables. Carefully put the front of the monitor face down on a clean table.

2. Remove the base/stand from the monitor.

• We recommend that you cover the table surface with soft cloth to prevent damage to the monitor.

• The VESA wall mount kit ( 100 x 100 mm) is purchased separately.

• Use only the UL Listed Wall Mount Bracket with minimum weight/load 12 kg

(Screw size: M4 x 10 mm).

ASUS LCD Monitor V A24E Series 2-1

2-2

2.2 Adjusting the monitor

• For optimal viewing, we recommend that you look at the full face of the monitor, then adjust the monitor to the angle that is most comfortable for you.

• Hold the stand to prevent the monitor from falling when you change its angle.

• You can adjust the monitor’s angle from +23˚ to -5˚/+33˚ to -5˚

-5 ~ 23 -5 ~ 33

VA24EHE

VA24EHEY

VA24EHE-P

VA24EHLB

VA24EHEL

VA24EHL

It is normal that the monitor slightly shakes while you adjust the viewing angle.

Chapter 2: Setup

3.1 OSD (On-Screen Display) menu

3.1.1 How to reconfigure

Splendid

ASUS VA24E

Standard Mode VGA 1920x1080@60Hz

Standard Mode sRGB Mode

Scenery Mode

Theater Mode

Game Mode

Night View Mode

Reading Mode

Darkroom Mode

1. Press the MENU button to activate the OSD menu.

2. Press the  and  buttons to toggle between options in the

Menu. As you move from one icon to another, the option name is highlighted.

3. To select the highlighted item on the menu press the Center key.

4. Press the  and  buttons to select the desired parameter.

5. Press the Center key to enter the slide bar and then use the  or

 buttons, according to the indicators on the menu, to make your changes.

ASUS LCD Monitor VA24E Series 3-1

3-2

3.1.2 OSD Function Introduction

1. Splendid

This function contains eight sub-functions that you can select for your preference. Each mode has the Reset selection, allowing you to maintain your setting or return to the preset mode.

ASUS VA24E

Standard Mode VGA 1920x1080@60Hz

Splendid

Standard Mode sRGB Mode

Scenery Mode

Theater Mode

Game Mode

Night View Mode

Reading Mode

Darkroom Mode

• Standard Mode : This is the best choice for document editing with

SPLENDID™ Video Intelligence Technology.

• sRGB Mode : This is the best choice for viewing photos and graphics from PCs.

• Scenery Mode : This is the best choice for scenery photo displaying with

SPLENDID™ Video Intelligence Technology.

• Theater Mode : This is the best choice for movie watching with

SPLENDID™ Video Intelligence Technology.

• Game Mode : This is the best choice for game playing with SPLENDID™

Video Intelligence Technology.

• Night View Mode : This is the best choice for playing dark-scene game or watching dark-scene movie with SPLENDID™ Video Intelligence

Technology.

• Reading Mode : This is the best choice for book reading.

• Darkroom Mode : This is the best choice for a weak ambient light environmen.

• In the Standard Mode, the Saturation, SkinTone, Sharpness, and ASCR functions are not user-configurable.

• In the sRGB, the Saturation, Color Temp., SkinTone, Sharpness, Brightness,

Contrast and ASCR functions are not user-configurable.

• In the Reading Mode, the Saturation, SkinTone, ASCR, contrast, and Color

Temp functions are not user-configurable.

Chapter 3: General Instruction

2. Blue Light Filter

Adjust the energy level of blue light emitted from LED backlight.

ASUS VA24E

Standard Mode VGA 1920x1080@60Hz

Blue Light Filter

Level 0

Level 1

Level 2

Level 3

Level 4

• Level 0 : No change.

• Level 1~4 : The higher the level,the more blue light will be reduced.

• When Blue Light Filter is activated,the default settings of Standard Mode will be automatically imported.

• Between Level 1 to Level 3, the Brightness function is user-configurable.

• Level 4 is optimized setting. It is compliance with TUV Low Blue Light

Certification. The Brightness function is not user-configurable.

Please refer to the following to alleviate eye strains:

• Users should take some time away from the display if working for long hours.

It is advised to take short breaks (at least 5 mins) after around 1 hour of continuous working at the computer. Taking short and frequent breaks is more effective than a single longer break.

• To minimize eye strain and dryness in your eyes, users should rest the eye periodically by focusing on objects that are far away.

• Eye exercises can help to reduces eye strain. Repeat these exercises often. If eye strain continues please consult a physician. Eye exercises: (1) Repeating look up and down (2) Slowly roll your eyes (3) Move your eyes diagonal.

• High energy blue light may lead to eye strain and AMD (Age-Related Macular

Degeneration). Blue light filter to reduce 70% (max.) harmful blue light to avoiding CVS (Computer Vision Syndrome).

ASUS LCD Monitor VA24E Series 3-3

3. Color

Select the image color you like from this function.

ASUS VA24E

Standard Mode VGA 1920x1080@60Hz

Color

Brightness

Contrast

Saturation

Color Temp.

Skin Tone

• Brightness : The adjusting range is from 0 to 100.

• Contrast : The adjusting range is from 0 to 100.

• Saturation : The adjusting range is from 0 to 100.

• Color Temp.

: Contains three preset color modes ( Cool , Normal , Warm ) and User Mode.

• Skin Tone : Contains three color modes including Reddish , Natural , and

Yellowish .

• In the User Mode, colors of R (Red), G (Green), and B (Blue) are userconfigurable; the adjusting range is from 0 ~ 100.

3-4 Chapter 3: General Instruction

4. Image

You can adjust the image Sharpness, Trace Free, Aspect Control,

VividPixel, ASCR, Position (VGA only), Focus (VGA only), and Auto

Adjust (VGA only), from this main function.

ASUS VA24E

Standard Mode VGA 1920x1080@60Hz

Image

Sharpness

Trace Free

Aspect Control

VividPixel

ASCR

Adaptive-Sync

Position

Focus

Auto Adjust

• Sharpness : Adjusts the picture sharpness. The adjusting range is from

0 to 100.

• Trace Free: Speeds up the response time by Over Drive technology. The adjusting range is from lower 0 to faster 100.

• Aspect Control : Adjusts the aspect ratio to “ Full ”, “ 4:3 ”.

• VividPixel : ASUS Exclusive Technology that brings lifelike visuals for crystal-clear and detail-oriented enjoyment. The adjusting range is from

0 to 100.

• ASCR : Select ON or OFF to enable or disable dynamic contrast ratio function.

• Adaptive-Sync : It can allow a Adaptive-Sync supported graphics source to dynamically adjust display refresh rate based on typical content frame rates for power efficient, virtually stutter free and low-latency display update.

• Position : Adjusts the horizontal position ( H-Position ) and the vertical position ( V-Position ) of the image. The adjusting range is from 0 to 100

(Only available for VGA input).

• Focus : Reduces Horizonal-line noise and Vertical-line noise of the image by adjusting ( Phase ) and ( Clock ) separately. The adjusting range is from

0 to 100 (Only available for VGA input).

• Auto Adjust.

: Automatically adjust the image to its optimized position, clock, and phase. (Only available for VGA input.)

ASUS LCD Monitor VA24E Series 3-5

3-6

• 4:3 is only available when input source is in 4:3 format 。 OverScan is only available for the HDMI input source

• Phase adjusts the phase of the pixel clock signal. With a wrong phase adjustment, the screen shows horizontal disturbances.

• Clock (pixel frequency) controls the number of pixels scanned by one horizontal sweep. If the frequency is not correct, the screen shows vertical stripes and the image is not proportional.

5. Sound (VA24EHL/VA24EHLB only)

Adjust the sound settings to your preference.

ASUS VA24E

Standard Mode VGA 1920x1080@60Hz

Sound

Volume

Mute

Source

• Volume: Adjusts the output volume level.

• Mute: Mute the output volume.

• Source: Adjusts audio source to “Line In” or “HDMI” (only available for

HDMI input).

6. Input Select

Select the input source from VGA, HDMI, DVI input signal.

Input Select

ASUS VA24E

Standard Mode VGA 1920x1080@60Hz

VGA

DVI

HDMI

Chapter 3: General Instruction

7. System Setup

Adjusts the system configuration.

System Setup

Splendid Demo Mode

GamePlus

QuickFit

ECO Mode

USB Charging

OSD Setup

Language

Key Lock

More

ASUS VA24E

Standard Mode VGA 1920x1080@60Hz

ASUS VA24E

Standard Mode VGA 1920x1080@60Hz

System Setup

Back

Information

Power Indicator

Power Key Lock

All Reset

• Splendid Demo Mode : Activate the demo mode for the Splendid function.

• GamePlus : The GamePlus Function provides a toolkit and creates a better gaming environment for users when playing different types of games. Particularly, Aimpoint function is specially designed for new gamers or beginners interested in First Person Shooter (FPS) games.

To active GamePlus:

• Select ON to enter the GamePlus main menu.

• Press and to select between Crosshair , Timer, FPS Counter ,

Display Alignment, Snellen Chart, Amslter Grid and Astigmatism function.

• Press Center key to confirm the function you choose. Press to go back. Press to go off, and exit.

ASUS LCD Monitor VA24E Series 3-7

3-8

GamePlus main menu

Crosshair

(Practice Mode)

Timer

FPS

FPS Counter

Display

Alignment

GamePlus main-Timer

GamePlus-Crosshair

GamePlus -FPS

FPS

• QuickFit : contains three patterns: (1) Grid (2) Paper size (3) Photo size.

1. Grid pattern: Facilitates designers and users to organize content and layout on one page and achieve a consistent look and feel.

Alignment Grid 1

Alignment Grid 2

Chapter 3: General Instruction

2. Paper size: Provides users to view their documents in real size on the screen.

A4 B5 Letter

A4 B5 Letter

EXIT

3. Photo size: Provides photographers and other users to accurately view and edit their photos in real size on the screen.

EXIT

8x10 5x7 4x6 3x5 2x2

• ECO Mode : Activate the ecology mode for power saving.

• USB Charging: Turn On/Off USB charging function during the standby mode.( VA24EHLB only)

• OSD Setup : Adjusts the OSD Timeout , DDC/CI , and Transparency of the OSD screen.

• Language : Select OSD language. The selections are: English, French,

German, Spanish, Italian, Dutch, , Russian, Poland, Czech, Croacia,

Hungary, Romania, Portugal, Turkey, Simplified Chinese, Traditional

Chinese, Japanese, Korean, Persian, Thai, Indonesian .

• More : Return the next page of System Setting.

• Key Lock : Disable all key functions. Pressing the second button on the right for more than five seconds to disable key lock function.

• Back : Return the previous page of System Setting.

• Information :Displays the monitor information.

• Power Indicator : Turn the power LED indicator on/off.

• Power Key Lock : To disable / enable power key

• All Reset : Selects “ Yes ” to revert all settings to the factory default mode.

ASUS LCD Monitor VA24E Series 3-9

3-10

Model

Panel Size

Max. Resolution

Brightness (Typ.)

Intrinsic Contrast Ratio

(Typ.)

Viewing Angle (CR>10)

Display Colors

Response Time

Satellite Speaker

Sound from HDMI

HDMI input

D-Sub input

DVI input

Audio Line-in

Power ON Consumption

Power ON Consumption

Note

Chassis Colors

Power saving mode

Power off mode

Tilt

VESA Wall Mounting

3.2 Specifications

VA24EHE/VA24EHEY/

VA24EHE-P

23.8”W

1920x1080

250cd/m 2

1000:1

VA24EHEL

178°(V) /178°(H)

16.7 M(6bit+FRC)

5ms (G To G )

No

Yes

Yes

Yes

Yes

No

< 13.2W (VA24EHE/VA24EHEY/VA24EHEL)

< 12.9W (VA24EHE-P)

*Based on Energy Star 8.0 standard

Black

< 0.5W

< 0.5W

-5° ~ +23° -5° ~ +33°

Yes (100mm x 100mm)

540.45mm x 403.67mm x

203.94mm

540.45mm x 482.33mm x

226.24mm

Phys. Dimension with stand (WxHxD)

Phys. Dimension without stand (WxHxD)

(For VESA Wall Mount)

Box Dimension (WxHxD)

Net Weight (Esti.)

Gross Weight (Esti.)

540.45mm x 324.67mm x

44.4mm

559mm x 415mm x

127mm

3.6 kg

5.5 kg

540.45mm x 324.67mm x

44.4mm

647mm x 400mm x

181mm

5.69 kg

8.1 kg

Chapter 3: General Instruction

Voltage Rating

Model

Panel Size

Max. Resolution

Brightness (Typ.)

Intrinsic Contrast Ratio

(Typ.)

Viewing Angle (CR>10)

Display Colors

Response Time

Satellite Speaker

Sound from HDMI

HDMI input

D-Sub input

DVI input

Audio Line-in

Power ON Consumption

Note

Chassis Colors

Power saving mode

Power off mode

Tilt

VESA Wall Mounting

Phys. Dimension with stand (WxHxD)

Phys. Dimension without stand (WxHxD)

(For VESA Wall Mount)

Box Dimension (WxHxD)

Net Weight (Esti.)

Gross Weight (Esti.)

Voltage Rating

AC 100~240V(Built-in) AC 100~240V(Built-in)

VA24EHLB/VA24EHL

23.8”W

1920x1080

250cd/m 2

1000:1

178°(V) /178°(H)

16.7 M(6bit+FRC)

5ms (G To G )

Yes

Yes

Yes

Yes

Yes

Yes

< 14.5W

*Based on Energy Star 8.0 standard

Black

< 0.5W

< 0.5W

-5° ~ +33°

Yes (100mm x 100mm)

540.45mm x 482.33mm x 226.24mm

540.45mm x 324.67mm x 44.4mm

647mm x 400mm x 181mm

5.69 kg

8.1 kg

AC 100~240V(Built-in)

ASUS LCD Monitor VA24E Series 3-11

3-12

3.3 Troubleshooting (FAQ)

Problem Possible Solution

Power LED is not ON

The power LED lights amber and there is no screen image

• Press the button to check if the monitor is in the

ON mode.

• Check if the power cord is properly connected to the monitor and the power outlet.

• Check Power Indicator function in main menu OSD.

Select “ON” to turn on power LED.

• Check if the monitor and the computer are in the

ON mode.

• Make sure the signal cable is properly connected the monitor and the computer.

• Inspect the signal cable and make sure none of the pins are bent.

• Connect the computer with another available monitor to check if the computer is properly working.

Screen image is too light or dark • Adjust the Contrast and Brightness settings via

OSD.

Screen image bounces or a wave pattern is present in the image

• Make sure the signal cable is properly connected to the monitor and the computer.

• Move electrical devices that may cause electrical interference.

Screen image has color defects

(white does not look white)

No sound or sound is low

(VA24EHLB/VA24EHL only)

• Inspect the signal cable and make sure that none of the pins are bent.

• Perform Reset via OSD.

• Adjust the R/G/B color settings or select the Color

Temperature via OSD.

• Make sure the audio cable is properly connected to the monitor.

• Adjust the volume settings of both your monitor and computer.

• Make sure the computer sound card driver is properly installed and activated.

• Make sure the audio source is correct on the OSD.

3.4 Supported Timing List

PC Supported Primary Timing

Resolution

640x480

640x480

640x480

Refresh Rate

60Hz

72Hz

75Hz

Horizontal Frequency

31.469kHz

37.861kHz

37.5kHz

Chapter 3: General Instruction

800x600

800x600

800x600

800x600

1024x768

1024x768

1024x768

1152x864

1280x960

1280x1024

1280x1024

1440x900

1440x900

1680x1050

1920x1080

1920x1080

IBM Modes, Factory Preset Timing

Resolution

640x350

720x400

MAC Modes, Factory Preset Timing

Resolution

640x480

832x624

VESA Modes, User Available Timing

Resolution

848x480

1280x720(RB)

1280x720

1280x720

1280x768(RB)

1280x800(RB)

1280x800

1280x800

1366x768

1440x900(RB)

1440x900

1680x1050(RB)

1920x1080

Refresh Rate

70Hz

70Hz

Refresh Rate

67Hz

75Hz

Refresh Rate

60Hz

60Hz

60Hz

75Hz

60Hz

60Hz

60Hz

75Hz

60Hz

60Hz

75Hz

60Hz

60Hz

70Hz

75Hz

75Hz

60Hz

60Hz

75Hz

60Hz

75Hz

60Hz

60Hz

75Hz

56Hz

60Hz

72Hz

75Hz

60Hz

35.156kHz

37.879kHz

48.077kHz

46.875kHz

48.363kHz

56.476kHz

60.023kHz

67.5kHz

60kHz

63.981kHz

79.976kHz

55.935kHz

70.635kHz

65.29kHz

67.5kHz

83.894kHz

Horizontal Frequency

31.469kHz

31.469kHz

Horizontal Frequency

35kHz

49.725kHz

Horizontal Frequency

31.02kHz

44.444kHz

44.772

kHz

56.456kHz

47.396kHz

49.306kHz

49.702kHz

62.795kHz

47.712

kHz

55.469

kHz

70.635kHz

64.674

kHz

66.587

kHz

ASUS LCD Monitor VA24E Series 3-13

SD/HD Timings (HDMI input only)

HDMI 1.3,CEA-861B Formats, SD/HD Supported Primary Timings of (HDMI input only)

Resolution

640x480P

720x480P

720x576P

1280x720P

1280x720P

1920x1080i

1920x1080i

Refresh Rate

59.94 / 60Hz

59.94 / 60Hz

50Hz

50Hz

59.94 / 60Hz

50Hz

59.94 / 60Hz

Horizontal Frequency

31.469 / 31.5kHz

31.469 / 31.5kHz

31.25

kHz

37.5

kHz

44.955 /45kHz

28.125

kHz

33.716 / 33.75kHz

HDMI 1.3,CEA-861B Formats, SD/HD Supported Optional Timings of (HDMI input only)

Resolution

1440x480P

1440x576P

1920x1080P

1920x1080P

Refresh Rate

59.94 / 60Hz

50Hz

50Hz

59.94 / 60Hz

Horizontal Frequency

31.469 / 31.5kHz

31.25

kHz

56.25

kHz

67.433 / 67.5kHz

* The modes not listed in the above tables may not be supported. For optimal resolution, we recommend that you choose a mode listed in the above tables.

3-14 Chapter 3: General Instruction

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Frequently Answers and Questions

What items should be included in the package of the Asus VA24EHE-P monitor?
The package contents include the monitor, a stand, power cord, HDMI cable, VGA cable, and a user guide.
How do I adjust the monitor's height or tilt?
The monitor can be adjusted by tilting its head forward or backward, or by raising or lowering the entire monitor using the stand.
What is the recommended resolution for using this monitor?
The recommended resolution for the monitor is 1920 x 1080 pixels at 60 Hz.
Can I connect external speakers to the monitor?
Yes, you can connect external speakers to the monitor through the 3.5mm audio jack located on the back of the monitor.
What type of video input ports does the monitor have?
The monitor has HDMI, DisplayPort, and VGA input ports.