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DXM2.5 Controls
Table of Contents
Overview 3
Legend and Glossary of Abbreviations 4
Layout and Connections
Physical Dimensions and Layout
5
6
DXM2.5 Controls 7
- Field Selectable Inputs 7
- Dip Switches
- Safety Features
7
9
- Fault Codes
- Unit Operation Descriptions
- Special DXM2.5 Application Notes/
Accessory Relays
- Other Outputs
9
12
15
18
Basic Troubleshooting Information/
Service & Application Notes 20
Co nfiguration and Advanced
Troubleshooting Information
- General
- System Configuration
- Service Mode
21
21
21
22
- DXM2.5 Master/Slave Addressing 22
Functional Troubleshooting Flow Chart
Functional Troubleshooting
Performance Troubleshooting
Revision History
23
24
27
32
DXM2.5 Digital
Heat Pump
Controller
Application, Operation
& Maintenance
97B0142N01
Created: October 18, 2022
WATER-SOURCE HEAT PUMPS
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
This Page Intentionally Left Blank
2
THE SMART SOLUTION FOR ENERGY EFFICIENCY
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
Overview
The DXM2.5 electronic control is a robust, microprocessor based heat pump controller that is advanced and featureladen for maximum application flexibility. The DXM2.5
Control has relay outputs for Compressor, Compressor
Speed, Reversing Valve, Alarm Relay, and 2 configurable relays for Fan, Fan Speed, HWG Pump, and Loop Pump, and 2 configurable accessory relay outputs. The DXM2.5 can directly communicate and control a Constant Volume
(CV) ECM blower, internal variable speed water pump, and modulating water valves. For on board diagnostics, there are 2 LED’s to provide status indication.
Grounding: The control board must be grounded from one of the C terminals.
There are inputs for safety pressure switches, low temperature protection thermistors, condensate overflow sensor, DIP switch selection inputs, thermostat inputs, night setback inputs, and emergency shutdown input.
Additional configurable temperature sensor inputs are available that may be used for hot water, compressor discharge, leaving air, leaving water, and entering water temperature sensors (except for TRL and Water to Water products, see product line submittals for details).
The DXM2.5 has an RS485 communications port to interface with a communicating thermostat or other communicating controls and tools.
General Operating Parameters: The following are general operating parameters for the DXM2.5 Control:
• Operating Environment: -40°F to 176°F and up to
95% relative humidity, non-condensing.
• Storage Environment: -40°F to 185°F and up to 95% relative humidity, non-condensing.
Power Requirements: DXM2.5 only power draw:
• Normally 8 VA draw at 24VAC
• Maximum 12 VA draw at 24VAC. A dedicated
24VAC, 50-60Hz, 1Ph, 40VA transformer minimum is required for typical WSHP application.
Advanced Control Features:
• Direct control of ECM blower
• Intelligent hot water generator control
• Two accessory relays configurable for multiple applications
• Variable speed water pump output
• Modulating water valve output
• Night setback with override capability
• Emergency shutdown capability
• Removable thermostat connector for ease of installation and service
• Accepts conventional heat pump (Y,O) or heat/cool
(Y,W) thermostat types
• RS–485 port to interface with a communicating thermostat or other communicating controls and tools
• Boilerless electric heat
• Configurable inputs and outputs for advanced functions
• Stores operating conditions history during last 5 faults and offers possible reasons for faults
• Master/Slave thermostat control of up to 3 units
Relay and Connection Contact Ratings: The following relays are mounted on the DXM2.5 Control:
Compressor Relay: 40VA at 24VAC
• Compressor Speed Relay: 28VA at 24VAC
• Alarm Relay: 28VA at 24VAC
• Reversing Valve: 28VA at 24VAC
• Accessory Relay 1: 28VA at 24VAC
• Accessory Relay 2: 28VA at 24VAC
• Fan Enable / Loop Pump Relay: 1 HP at 240VAC
• Fan Speed / HWG Pump Relay: 1 HP at 240VAC
• Connection ratings on the DXM2.5 Control:
• ‘A’ terminal: 20VA at 24VAC. Larger solenoid valve draw should be controlled with accessory relays.
Basic Control Features:
• Single or two–stage compressor control
• Anti-short cycle protection
• High pressure cut-out
• Loss of charge cut-out
• Over and under voltage cut-outs
• Water coil low temperature cut-out
• Air coil low temperature cut-out
• Random start
• Status LED and Fault LED
• Reset lockout at unit or disconnect
• Condensate overflow sensor
• Intelligent fault retry
• Test Mode
• Multiple blower configuration options
• Electric heat outputs
• Accessory water valve connection
3
WATER-SOURCE HEAT PUMPS
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
Legend and Glossary of Abbreviations
Abbreviations Descriptions
BTUH BTU (British Thermal Unit) per hour
CDT Compressor discharge temperature
CFM Airflow, cubic feet per minute
COP Coefficient of performance = BTUH output/BTUH input
CT ECM Electronic commutated constant torque fan motor
CV ECM Electronic commutated constant volume fan motor
DB Dry bulb temperature, °F
EAT Entering air temperature
EER Energy efficient ratio = BTUH output/Watt input
ESP External static pressure, inches w.g.
EWT Entering water temperature
FPT Female pipe thread
GPM Water flow in U.S., gallons per minute
HC Air heating capacity, BTUH
HE Total heat of extraction, BTUH
HR Total heat of rejection, BTUH
HWC Hot water generator (desuperheater) capacity, Mbtuh
KW Total power unit input, kilowatts
LAT Leaving air temperature, °F
LC Latent cooling capacity, BTUH
LOC Loss of charge
LWT Leaving water temperature, °F
MBTUH 1,000 BTU per hour
MPT Male pipe thread
MWV Motorized water valve
PSC Permanent split capacitor
SC Sensible cooling capacity, BTUH
S/T Sensible to total cooling ratio
TC Total cooling capacity, BTUH
TD or delta T Temperature differential
VFD Variable frequency drive
WB Wet bulb temperature, °F
WPD Waterside pressure drop, psi or feet of head
WSE Waterside economizer
4
Conventional
Stat Connection
Communications and HWG Settings
THE SMART SOLUTION FOR ENERGY EFFICIENCY
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
Layout and Connections
Service Tool
Connection
Communicating
Stat Connection
Relays for PSC Blower, CT
ECM Blower, Water Pump,
Hot Water Pump, and
Hot Water Generator
Test Button to Speed up
Time Delays
Communicating
CV ECM Blower
Connection
Water Coil Low
Temp Limit Setting
JW3-LT1 jumper should be clipped for low temp
(antifreeze) operation
Accessory relays refer to DXM2.5 AOM for configuration
24V to Compressor
Second-stage Solenoid for Y2/Full Load Capacity
Factory Low Voltage
Molex Connection for Unit Harness
Electric Heat
Connection
Use 4 Mounting
Screws – #6 Sheet
Metal Screw 1” Long
VFD or PWM CV ECM Blower
Modulating Valve or
Variable Speed Water Pump
Entering Water Temp
Leaving Water Temp
Leaving Air Temp
Configure Modulating
Valve or Variable
Speed Water Pump
Compressor Discharge
Temperatrure
Entering Hot Water
Temperature
5
WATER-SOURCE HEAT PUMPS
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
Physical Dimensions and Layout
5"
7"
P1
Y1
Y2
W
O
G
R
C
AL1
P2
AL2
R
NSB
C
ESD
OVR
H
A
C
R
Gnd BA+ 24V
P4
P5
(240Vac)
N.O.
Com
Fan Enable
Test
(240Vac)
N.C.
N.O.
Fan Speed
1
P12
P8
12V
IN
OUT
Gnd
NC
P3
R
NO1
NC1
COM
NO2
NC2
COM
R
COH
COM
Alarm
Relay
JW1
Fault Status
Off On
S3
Off On
S1
Micro
U1
Off On
S2
A0-1 A0-2
JW3
1
12
HP
HP
LP
LP
LT1
LT1
LT2
LT2
RV
RV
CO
CO
P7
1 24Vdc
4
EH1
EH2
P6
CCG
AO1 Gnd
P11
AO2 Gnd T1
P10
T2 T2 T3 T3 T4 T4 T5
P9
T5 T6 T6
CC
6 1/2"
Factory low voltage Molex connection for unit harness voltage Molex connection for electric heat harness
Note: There is only one T1 connection
5 1/2"
Use 4 mounting screws
#6 sheet metal screw 1” long
1.5
3/8” standoff
6
THE SMART SOLUTION FOR ENERGY EFFICIENCY
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
DXM2.5 Controls
FIELD SELECTABLE INPUTS
Test Mode: Test mode allows the service technician to check the operation of the control in a timely manner.
By momentarily pressing the TEST pushbutton, the
DXM2.5 control enters a 20 minute test mode period in which all time delays are sped up 15 times. Upon entering test mode, the Status and Fault LED displays will change. The Status LED will either flash rapidly to indicate the control is in the test mode, or display a numeric flash code representing the current airflow if an
ECM blower is connected and operating. The Fault LED will display the most recent fault condition in memory.
NOTE: A flash code of 1 indicates there have been no faults stored in memory.
For diagnostic ease at conventional thermostats, the alarm relay will also cycle during test mode. The alarm relay will cycle on and off in sync with Fault LED to indicate a code representing the last fault, at the thermostat.
The test mode can be exited by pressing the TEST pushbutton for 3 seconds. The test mode can also be entered and exited by cycling the G input, 3 times within
60 seconds.
During test mode, the control monitors to see if the
LT1 and LT2 thermistors are connected and operating properly. If the control is in test mode, the control will lockout, with Code 9, after 60 seconds if: a) The compressor is On in Cooling Mode and the LT1 sensor is colder than the LT2 sensor. Or, b) The compressor is On in Heating Mode and the LT2 sensor is colder than the LT1 sensor.
Retry Mode: If the control is attempting a retry of a fault, the Fault LED will slow flash (slow flash = one flash every 2 seconds) to indicate the control is in the process of retrying.
Field Configuration Options: NOTE: In the following field configuration options, jumper wires should be clipped
ONLY when power is removed from the DXM2.5 control.
NOTE: Jumper 3 must not be clipped prior to adding antifreeze to the water loop. Antifreeze protection to
10°F required. Clipping JW3 without antifreeze may result in freeze damage and will void the unit warranty.
Alarm Relay Setting: Jumper 1 (JW1-AL2 Dry) provides field selection of alarm function when Alarm Relay is energized.
Not Clipped = AL1 connected to R (24VAC) with Alarm
Relay active.
Clipped = Dry contact connection between AL1 and AL2 with Alarm Relay active.
JUMPERS (Set at Factory)
A0-2: Configure Modulating Valve or Variable-Speed
Pump (vFlow ® Models Only)
Set A0-2 jumper (see Figure on page 5) to “0 - 10v” if using Internal Modulating Motorized Valve or “PWM” if using Internal Variable-Speed Pump. This applies only to vFlow ® units with Internal Speed Water Flow Control.
DIP SWITCHES
NOTE: In the following field configuration options,
DIP switches should only be moved when power is removed from the DXM2.5 Control to ensure proper operation.
DIP Package #1 (S1):
DIP Package #1 is 8 position and provides the following setup selections.
DIP 1.1 – Unit Performance Sentinel Disable : Provides field selection to disable the UPS feature.
On = Enabled. Off = Disabled.
DIP 1.2 – Compressor Relay Staging Operation:
Provides selection of Compressor Relay staging operation.
The Compressor Relay can be selected to turn on with
Stage 1 or Stage 2 call from the thermostat. This is used with Dual Stage units (2 compressors where 2 DXM2.5
Controls are being used) or with master/slave applications.
In master/slave applications, each compressor and fan will stage according to its appropriate DIP 1.2. If set to stage
2, the compressor will have a 3 second on-delay before energizing during a Stage 2 demand. Also, if set for stage
2, the Alarm Relay will NOT cycle during test mode.
On = Stage 1. Off = Stage 2.
Water Coil Low Temperature Limit Setting: Jumper
3 (JW3-LT1 Low Temp) provides field selection of temperature limit setting for LT1 of 30°F or 10°F [-1°F or
-12°C] (refrigerant temperature).
Not Clipped = 30°F. Clipped = 10°F.
DIP 1.3 – Thermostat Type (Heat/Cool): Provides selection of thermostat type. Heat Pump or Heat/Cool thermostats can be selected. When in Heat/Cool Mode,
Y1 is input call for Cooling Stage 1, Y2 is input call for
Cooling Stage 2, W1 is input call for Heating Stage 1, and O/W2 is input call for Heating Stage 2. In Heat Pump
Mode, Y1 is input call for Compressor Stage 1, Y2 is input call for Compressor Stage 2, W1 is input call for Heating
7
WATER-SOURCE HEAT PUMPS
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
DXM2.5 Controls, Cont’d.
Stage 3 or Emergency Heat, and O/W2 is the input call for
RV (heating or cooling dependent upon DIP 1.4).
On = Heat Pump. Off = Heat/Cool.
DIP 1.4 – Thermostat Type (O/B): of thermostat type. Heat pump thermostats with “O” output on with Cooling or “B” output on with Heating can be selected.
Provides selection
On = HP Stat with O output with cooling.
Off = HP Stat with B output with heating.
DIP 2.7 – Auto Dehumidification Fan Mode or High Fan
Mode : Provides selection of Auto Dehumidification Fan
Mode or High Fan Mode. In Auto Dehumidification Mode, the Fan Speed will be adjusted during Cooling IF the H input is active. In High Fan Mode, the Fan will operate on high speed when the H input is active.
On = Auto Dehumidification Mode (default).
Off = High Fan Mode.
DIP 2.8 – Factory Setting: Normal position is On. Do not change selection unless instructed to do so by the Factory.
DIP 1.5 – Dehumidification Mode: Provides selection of normal or Dehumidification Fan Mode. In
Dehumidification Mode, the fan speed will be adjusted for Cooling. In Normal Mode, the fan speed will be normal during Cooling.
On = Normal Fan Mode. Off = Dehumidification Mode.
DIP 1.6 – DDC Output at EH2: DIP Switch 1.6 provides selection for DDC operation. If set to DDC Output at EH2, the EH2 terminal will continuously output the last fault code of the controller. If set to EH2 normal, then the EH2 will operate as standard electric heat output.
On = EH2 Normal. Off = DDC Output at EH2.
DIP Package #3 (S3):
DIP Package #3 is 4 position and provides the following setup selections.
DIP 3.1 – Communications Configuration: Provides selection of the DXM2.5 operation in a communicating system. The DXM2.5 may operate as a communicating master or slave device depending on the network configuration. In most configurations, the DXM2.5 will operate as a master device.
On = Communicating Master device (default).
Off = communicating Slave device.
DIP 1.7 – Boilerless Operation: Provides selection of Boilerless Operation. In Boilerless Mode, only the compressor is used for Heating Mode when LT1 is above the temperature specified by the setting of DIP
1.8. If DIP 1.8 is set for 50°F, then the compressor is used for heating while LT1 is above 50°F. Below 50°F, the compressor is not used and the control goes into
Emergency Heat Mode, staging on EH1 and EH2 to provide heating.
On = normal. Off = Boilerless operation.
DIP 1.8 – Boilerless Changeover Temperature: Provides selection of boilerless changeover temperature setpoint.
On = 50°F. Off = 40°F.
DIP 3.2 – HWG Test Mode: Provides forced operation of the HWG pump output, activating the HWG pump output for up to five minutes.
On = HWG test mode. Off = Normal HWG mode (default).
DIP 3.3 – HWG Temperature: Provides the selection of the HWG operating setpoint.
On = 150°F [66°C]. Off = 125°F [52°C] (default).
DIP 3.4 – HWG Status: Provides HWG operation control.
On = HWG mode enabled.
Off = HWG mode disabled (default).
DIP Package #2 (S2):
DIP Package #2 is 8 position and provides the following setup selections.
DIP Package #2 (S2): A combination of dip switches 2.1,
2.2, 2.3, and 2.4, 2.5, 2.6 deliver configuration of ACC1 and ACC2 relay options respectively. See Tables 1 and 2 for description and functionality.
8
THE SMART SOLUTION FOR ENERGY EFFICIENCY
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
DXM2.5 Controls, Cont’d.
Table 1: Accessory Relay 1 Configuration
DIP 2.1
ON
OFF
ON
ON
OFF
OFF
OFF
ON
DIP 2.2
ON
ON
OFF
ON
ON
OFF
OFF
OFF
DIP 2.3
ON
ON
ON
OFF
OFF
OFF
ON
OFF
ACC1 Relay Option
Cycle with fan
Digital night setback
Water valve – Slow opening
Outside air damper
Dedicated Dehumidification
Mode option – Dehumidistat
Dedicated Dehumidification
Mode option – Humidistat
Hydronic Economizer – 1st Stage
Hydronic Economizer –
Both Stages
All other DIP combinations are invalid
Table 2: Accessory Relay 2 Configuration
DIP 2.4
ON
DIP 2.5
ON
DIP 2.6
ON
ACC2 Relay Option
Cycle with compressor
OFF
ON
OFF
ON
OFF
OFF
ON
OFF
OFF
ON
OFF
ON
ON
ON
ON
OFF
ON
OFF
Digital night setback
Water valve – Slow opening
Humidifier
Outside air damper
Hydronic Economizer
Hydronic Economizer – 1 st Stage
All other DIP combinations are invalid
SAFETY FEATURES
The following safety features are provided to protect the compressor, heat exchangers, wiring and other components from damage caused by operation outside of design conditions.
Anti-Short Cycle Protection: The control features a 5 minute anti-short cycle protection for the compressor.
NOTE: The 5 minute anti-short cycle also occurs at power up.
Random Start: The control features a 5-80 second random start upon power up. The random start delay will be present after a control power up and after returning from Night Setback or Emergency Shutdown modes.
Extended Compressor Operation Monitoring: If the compressor relay has been on for 4 continuous hours, then the control will automatically turn off the compressor relay and wait the short cycle protection time. All appropriate safeties will be monitored during the off time.
If all operation is normal, and if the compressor demand is still present, the control will turn the compressor back on.
⚠
CAUTION!
⚠
CAUTION!
Do not restart units without inspection and remedy of faulting condition. Equipment damage may occur.
Fault Retry: In Fault Retry Mode, the Fault LED begins slow flashing to signal that the control is trying to recover from a fault input. The DXM2.5 Control will stage off the outputs and then “try again” to satisfy the thermostat call for compressor. Once the thermostat input calls are satisfied, the control will continue as if no fault occurred.
If 3 consecutive faults occur without satisfying the thermostat call for compressor, then the control will go to Lockout Mode. The last fault causing the lockout will be stored in memory and is displayed at the Fault LED by entering the test mode.
NOTE: LT1 and LT2 faults are factory set for one try, so there will be no “retries” for LT1 and LT2 faults. The control is factory configured to enter lockout mode after first LT1 or LT2 fault.
FAULT CODES
Lockout: In Lockout Mode, the Fault LED will begin fast flashing. The compressor relay is turned off immediately.
The fan output will be turned off after the current blower off delay unless auxiliary heat is active. The Lockout Mode can be “soft” reset via the thermostat by removing the call for compressor, or by a “hard” reset (disconnecting power to the control). The fault code will be stored in nonvolatile memory that can be displayed by the Fault LED by entering the test mode, even if power was removed from the control.
Lockout with Emergency Heat: If the DXM2.5 is configured for Heat Pump thermostat mode (see DIP
1.3), the DXM2.5 is in Lockout Mode, and the W input becomes active, then Emergency Heat Mode will occur during Lockout. For Emergency Heat, the fan and auxiliary heat outputs will be activated.
Fault Code 2 – High Pressure Switch: When the High
Pressure switch (HP) opens due to high refrigerant pressures, the compressor relay is de–energized immediately. The High Pressure fault recognition is immediate (does not delay for 30 continuous seconds before de–energizing the compressor). When the test mode is activated, the Fault LED will display a fault code of 2 for a High Pressure fault.
9
WATER-SOURCE HEAT PUMPS
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
DXM2.5 Controls, Cont’d.
Table 3: LED and Alarm Relay Output
DXM2.5 CONTROLLER FAULT CODES
DXM2.5 Fault and Status LED Operation with Test Mode Not Active Fault LED (Red) Status LED (Green)
DXM2.5 is non-functional
Normal operation - No active communications
Off
On
Off
On
Normal operation - With active communications
Control is currently in fault retry mode
Control is currently locked out
Very Slow Flash
Slow Flash
Fast Flash
On
–
–
Control is currently in an over / under voltage condition Slow Flash –
Hot water mode active
(NSB) Night setback condition recognized
(ESD) Emergency shutdown condition recognized
Invalid thermostat input combination
High hot water temperature lockout active
Hot water mode sensor fault active
DXM2.5 Fault LED and Status Operation with Test Mode Active
No fault since power up in memory
High pressure fault in memory
Low pressure fault in memory
Low temperature protection 1 fault in memory
Low temperature protection 2 fault in memory
Condensate overflow fault in memory
Over / Under voltage shutdown in memory
UPS warning in memory
UPT fault in memory / swapped LT1 and LT2 thermistors
ECM airflow fault in memory
Test mode active with no ECM connected or operating
Test mode active with ECM operating
– Slow Flash
–
–
–
–
Flashing Code 2
Flashing Code 3
Flashing Code 4
Flashing Code 5
– Flashing Code 6
Fault LED (Red) Status LED (Green)
Flashing Code 1
Flashing Code 2
–
–
Flashing Code 3
Flashing Code 4
Flashing Code 5
Flashing Code 6
Flashing Code 7
Flashing Code 8
Flashing Code 9
Flashing Code 10
–
–
–
–
–
–
–
–
–
–
Fast Flash
Flashing ECM Airflow
Alarm Relay
Open
Open
Open
Open
Closed
Open
(Closed after 15 Min)
Open
–
–
–
–
–
Alarm Relay
Cycling Code 1
Cycling Code 2
Cycling Code 3
Cycling Code 4
Cycling Code 5
Cycling Code 6
Cycling Code 7
Cycling Code 8
Cycling Code 9
Cycling Code 10
–
–
– Fast Flash = 2 flashes every 1 second
– Slow Flash = 1 flash every 2 seconds
– Very Slow Flash = 1 flash every 5 seconds
– Numeric Codes = On pulse 1/3 second; Off pulse 1/3 second followed by a 10 second delay
– ECM Airflow = 1 flash per 100 CFM; On pulse 1/3 second; Off pulse 1/3 second followed by a 10 second delay
– Alarm Relay Open = alarm signal off; Alarm Relay Closed = alarm signal on
Fault Code 3 – Loss of Charge Switch: The Loss of
Charge Switch (LP) must be open and remain open for 30 continuous seconds during a compressor “on” cycle to be recognized as a Loss of Charge fault. If the Loss of Charge switch is open for 30 seconds prior to compressor power up it will be considered a Loss of Charge fault. The Loss of Charge Switch input is bypassed for the initial 120 seconds of a compressor run cycle. When the test mode is active, the Fault LED will display a fault code of 3 for a
Loss of Charge fault.
Fault Code 4 – Water Coil Low Temperature Cut-Out
Limit (LT1): The control will recognize an LT1 fault, during a compressor run cycle if: a) The LT1 thermistor temperature is below the selected low temperature protection limit setting for at least 50 seconds, AND b) The LT1 thermistor temperature is rising (getting warmer) at a rate LESS than 2°F every 30 seconds
The LT1 input is bypassed for the initial 120 seconds of a compressor run cycle. When the test mode is active, the Fault LED will display a fault code of 4 for a
LT1 fault.
10
THE SMART SOLUTION FOR ENERGY EFFICIENCY
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
DXM2.5 Controls, Cont’d.
Fault Code 5 – Air Coil Low Temperature Cut-Out
(LT2): The control will recognize an LT2 fault, during a compressor run cycle if: a) The LT2 thermistor temperature is below the low temperature protection limit setting for at least 50 seconds, AND b) The LT2 thermistor temperature is rising (getting warmer) at a rate LESS than 2°F every 30 seconds
The LT2 input is bypassed for the initial 120 seconds of a compressor run cycle. When the test mode is active, the Fault LED will display a fault code of 5 for a LT2 fault.
seconds, On for 5 seconds, Off for 25 seconds, etc. When the test mode is active, the Fault LED will display a fault code of 8 for an UPS condition.
Fault Code 9 – Unit Performance Test-UPT/Swapped
LT1 & LT2 Thermistors: During test Mode, the control monitors to see if the LT1 and LT2 thermistors are connected and operating properly. If the control is in test mode, the control will lockout, with Code 9, after 60 seconds if: a) The compressor is On in Cooling Mode and the LT1 sensor is colder than the LT2 sensor. Or, b) The compressor is On in Heating Mode and the LT2 sensor is colder than the LT1 sensor.
When the test mode is active, the Fault LED will display a fault code of 9 for a Swapped Thermistor fault.
Fault Code 6 – Condensate Overflow: The Condensate
Overflow sensor must sense overflow levels for 30 continuous seconds to be recognized as a CO fault.
Condensate Overflow will be monitored continuously during the compressor run cycle. When the test mode is active, the Fault LED will display a fault code of 6 for a
Condensate Overflow fault.
Fault Code 7 – Over/Under Voltage Shutdown: An Over/
Under Voltage condition exists when the control voltage is outside the range of 18VAC to 31.5VAC. Over/Under
Voltage Shutdown is self-resetting in that if the voltage comes back within range of 18.5VAC to 31VAC for at least 0.5 seconds, then normal operation is restored.
This is not considered a fault or lockout. If the DXM2.5 is in over/under voltage shutdown for 15 minutes, the
Alarm Relay will close. When the test mode is active, the
Fault LED will display a fault code of 7 for an Over/Under
Voltage Shutdown.
Fault Code 10 – ECM Blower Fault: When operating an ECM blower, there are two types of ECM Blower fault conditions that may be detected.
a) An ECM blower fault will be detected and the control will lockout after 15 seconds of blower operation with the blower feedback signal reading less than 100 RPM.
b) An ECM blower fault will be detected when the ECM configuration is incorrect or incomplete. For this fault condition, the control will continue to operate using default operating parameters.
When the test mode is active, the Fault LED will display a fault code of 10 for an ECM Blower fault.
Fault Code 8 – Unit Performance Sentinel - UPS: The
UPS feature warns when the heat pump is operating inefficiently. A UPS condition exists when: a) In Heating Mode with compressor energized, if LT2 is greater than 125°F for 30 continuous seconds. Or b) In Cooling Mode with compressor energized, if LT1 is greater than 125°F for 30 continuous seconds, OR
LT2 is less than 40°F for 30 continuous seconds.
If a UPS condition occurs, the control will immediately go to UPS warning. The status LED will remain on as if the control is in Normal Mode. (see “LED and Alarm Relay
Operation Table”). Outputs of the control, excluding Fault
LED and Alarm Relay, will NOT be affected by UPS. The
UPS condition cannot occur during a compressor off cycle.
During UPS warning, the Alarm Relay will cycle on and off. The cycle rate will be On for 5 seconds, Off for 25
Fault Code 11 – Low Air Coil Pressure Switch
(Dedicated Dehumidification Mode Units Only):
When the Low Air Coil Pressure switch opens due to low refrigerant pressure in the cooling or reheat operating mode, the compressor relay is de–energized immediately. The Low Air Coil Pressure fault recognition is immediate (does not delay for 30 continuous seconds before de–energizing the compressor). When the test mode is activated, the Fault LED will display a fault code of 11 for a Low Air Coil Pressure fault. Note: Low Air Coil
Pressure fault will keep the unit from operating in the cooling or reheat modes, but heating operation will still operate normally.
Fault Code 12 – Low Air Temperature (Dedicated
Dehumidification Mode Units Only): The control will recognize a Low Air Temperature fault, during cooling, reheat, or constant fan operation if the LAT thermistor
11
WATER-SOURCE HEAT PUMPS
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
DXM2.5 Controls, Cont’d.
temperature is below 35 degrees for 30 continuous seconds. When the test mode is activated, the Fault LED will display a fault code of 12 for a Low Air Temperature fault. NOTE: Low Air Temperature fault will keep the unit from operating in the cooling, reheat, or constant fan modes, but heating operation will still operate normally.
NOTE: DIP1.5 (Dehum Fan Mode Select) has no effect upon constant fan operation.
The RV relay will not directly track the input demands for
RV, the DXM2.5 Control will employ “smart RV” control.
This ensures that the RV will only switch positions if the thermostat has called for a Heating/Cooling Mode change.
Fault Code 13 – Internal Flow Center Faults: operating an internal flow center, the DXM2.5 monitors the pump feedback signal and may detect one of several pump faults. The control may detect locked rotor, low voltage, no flow, or bad pump sensor conditions that will result in an internal flow center fault. When the test mode is active, the Fault LED will display a fault code of 13 for any of these flow center faults.
ESD: The ESD Mode can also be enabled from an external common signal to terminal ESD (see “Thermostat
Inputs” section for details). For WSHP rooftop products,
ESD (Emergency Shut Down) Mode is utilized when the
ERV (Energy Recovery Ventilator) option is applied to an
TRE series rooftop unit to indicate an ERV fault. A contact closure at the ERV unit will connect common to the ESD terminal, which will shut down the rooftop/ERV units. The green Status LED will flash code 3 when the unit is in
ESD Mode.
Diagnostic Features:
When
The green Status LED and red Fault LED on the DXM2.5 Control advise service personnel of the current status of the DXM2.5 Control.
The LED’s will indicate the current operating status of the
DXM2.5, as well as the LAST fault in memory. If there is no fault in memory and the fault display is selected, the
Fault LED will flash Code 1. See Table 3 for a complete listing of codes.
Heating Stage 1: In Heating Stage 1 Mode, the selected
Fan output(s) and the Compressor relay are turned on immediately. If configured as Stage 2 (DIP1.2 = off), then the Compressor and Fan will not turn on until there is Stage 2 demand. The Compressor relay is turned off immediately when the Heating Stage 1 demand is removed. The selected Fan output(s) will turn off after the selected heating blower off delay, and the control then reverts to Standby Mode. If there is a Master/Slave situation or a Dual Compressor situation, all Compressor relays and related functions will track with their associated DIP1.2.
Heating Stage 2: In Heating Stage 2 Mode, the selected
Fan output(s) and Compressor relays remain on. The
Compressor Speed relay is turned on, and multi–stage fan configurations switch to the appropriate operating speed for Heating Stage 2 immediately. The Compressor Speed relay is turned off immediately when the Heating Stage 2 demand is removed, and multi–speed fan configurations switch to the appropriate operating speed for Heating
Stage 1 immediately, and the control reverts to Heating
Stage 1 Mode. For Master/Slave or Dual Compressor configurations, all Compressor relays and related functions will track with their associated DIP1.2.
UNIT OPERATION DESCRIPTIONS
Power Up: The unit will not operate until all the inputs and safety controls are checked for normal conditions.
NOTE: The compressor will have a 5-minute anti-short cycle delay at power-up.
Standby/Fan Only: In Standby Mode, the compressor will be off. The selected fan output(s) and RV relay may be on if appropriate inputs are present. If there is demand for constant fan, the appropriate fan output(s) will be activated for low speed operation, or constant fan airflow. If there is demand for constant high speed fan, the appropriate fan output(s) will be activated for high speed operation, or high speed constant fan airflow.
Heating Stage 3: In Heating Stage 3 Mode, the selected
Fan output, Compressor, and Compressor Speed relays will remain on. The EH1 output will turn on immediately, and if the control is operating an ECM Blower, the airflow will change to the appropriate Heating Stage 3 airflow. With continuing Heating Stage 3 demand, EH2 will turn on after 10 minutes. EH1 and EH2 are turned off immediately when the Heating Stage 3 demand is removed, and the control reverts to Heating Stage 2
Mode. During Heating Stage 3 Mode, EH2 will be off
(or will turn off if already on) if LT1 is greater than 45°F
AND LT2 is greater than 110°F (LT2 greater than 110°F includes the condition that LT2 is shorted). This condition will have a 30-second recognition time.
12
THE SMART SOLUTION FOR ENERGY EFFICIENCY
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
DXM2.5 Controls, Cont’d.
Emergency Heat: In Emergency Heat Mode, the selected fan output(s) will be activated at high speed or the appropriate airflow for Emergency Heat, and EH1 is turned on immediately. With continuing Emergency Heat demand, EH2 will turn on after 5 minutes. EH1 and EH2 are turned off immediately when the Emergency Heat demand is removed. The selected fan output(s) will turn off after the selected heating blower off delay and the control reverts to Standby Mode.
Cooling Stage 1: In Cooling Stage 1 Mode, the selected fan output(s), Compressor, and RV relays are turned on immediately. If configured as Stage 2 (DIP1.2 = off), then the compressor and fan will not turn on until there is Stage 2 demand. The Compressor relay is turned off immediately when the Cooling Stage 1 demand is removed. The selected Fan output(s) will turn off after the selected cooling blower off delay, and the control then reverts to Standby Mode. The RV relay will remain on until there is a Heating demand. If there is a Master/
Slave situation or a Dual Compressor situation, all
Compressor relays and related functions will track with their associated DIP1.2.
Cooling Stage 2: In Cooling Stage 2 Mode, the selected
Fan output(s), Compressor, and RV relays remain on. The
Compressor Speed relay is turned on, and multi–stage fan configurations switch to the appropriate operating speed for Cooling Stage 2 immediately. The Compressor
Speed relay is turned off immediately when the Cooling
Stage 2 demand is removed, and multi–speed fan configurations switch to the appropriate operating speed for Cooling Stage 1 immediately, and the control reverts to Cooling Stage 1 Mode. For Master/Slave situation or dual compressor configurations, all compressor relays and related functions will track with their associated DIP1.2.
Night Low Limit (NLL) Staged Heating: In NLL Staged
Heating Mode, the OVR input becomes active and is recognized as a call for Heating (OVR is an alternate means of calling for Heating Mode). In NLL Staged
Heating Mode, the control will immediately go into
Heating Stage 1 Mode with an additional 30 minutes of
NLL demand, the control will go into Heating Stage 2
Mode. With an additional 30 minutes of NLL demand, the control will go into Heating Stage 3 Mode.
Blower Configurations: The DXM2.5 may be configured to operate several different blowers and blower configurations. The configurations include: a) No Blower: If the DXM2.5 is configured for no blower
(split system compressor sections), the K1 relay will become a loop pump relay and the K2 relay will become a HWG pump relay.
b) 2 Speed PSC Blower: The default configuration of the DXM2.5 is to operate for a 2 Speed PSC blower, with the K1 relay operating as a blower enable relay, and the K2 relay operating as a blower speed relay.
With this configuration, the blower enable relay is momentarily de-activated when the blower speed relay is switched. For low speed blower operation
(Constant Fan, Heating 1, Cooling 1, Cooling 2 with Dehumidification), K1 will be active and K2 will be inactive. For high speed blower operation
(High Speed Constant Fan, Heating 2, Heating 3,
Emergency Heat, Cooling 2), K1 and K2 will be active.
c) Constant Volume (CV) ECM Communicating Blower:
If the DXM2.5 is configured for a CV ECM blower, OR a CV ECM blower is detected, the DXM2.5 will directly control a CV ECM blower through communiations using selected or default airflows for each operating mode. When operating a CV ECM blower, the K1 relay becomes a loop pump relay active anytime the compressor relay is active, and the K2 relay becomes a
HWG pump relay.
d) Single Speed PSC Blower: If the DXM2.5 is configured for a single speed PSC blower, the K1 relay will operate as the blower relay, and the K2 relay becomes a HWG pump relay.
e) 2 Speed Constant Torque (CT) ECM Blower: If the
DXM2.5 is configured for a CT ECM blower, the K1 relay will operate as a blower enable relay, and the
K2 relay will operate as a blower speed relay. The CT
ECM configuration operates like the 2 Speed PSC, except the blower enable relay is not de-activated when the blower speed relay is switched.
f) Constant Volume (CV) ECM (PWM) Blower: If the
DXM2.5 is configured for a CV ECM (PWM) blower, the DXM2.5 will directly control a CV ECM (PWM) blower through PWM output signal using selected or default airflows for each operating mode. When operating a CV ECM (PWM) blower, the K1 relay becomes a loop pump relay active anytime the compressor relay is active, and the K2 relay becomes a HWG pump relay.
13
WATER-SOURCE HEAT PUMPS
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
DXM2.5 Controls, Cont’d.
g) VFD Blower : If the DXM2.5 control is configured for
VFD blower, the DXM2.5 will directly control a VFD to achieve a target Leaving Air Temperature (LAT) or at discrete speeds depending on the selected blower control mode. When operating a VFD, the K1 relay becomes the VFD enable relay. When the VFD is off, the output will be set to 0 VDC. If configured for fixed speed blower control, there are maximum and minimum operating speeds for each operating mode unique to each unit size.
ECM Blower Operation: When the DXM2.5 is configured to operate an ECM Blower, or an ECM Blower is connected to the DXM2.5, the ECM blower will be directly controlled by the DXM2.5, with advanced operating features including:.
a) Airflow Settings: The DXM2.5 allows the target airflow for each operating mode to be selected individually, within the allowable operating range.
b) Soft Start Ramping: During the first 2 minutes of blower operation during a heating or cooling demand, the ECM blower will ramp up to the selected target airflow for the current operating mode. For the first 30 seconds of blower operation, the target airflow will be 50% of the normal target airflow. For the next 90 seconds of blower operation, the target airflow will be 75% of the normal target airflow. For Constant
Fan, Emergency Heat, and test mode operation, the
Soft Start Ramping profile is bypassed, and the ECM immediately ramps up to the normal target airflow.
c) Blower Off Delays: For ECM blower off delays, the target airflow will be adjusted to 50% of normal target airflow before the beginning of the blower off delay.
d) Default Blower Operation: If the DXM2.5 configuration is incorrect or incomplete with an ECM
Blower connected, the ECM blower will not operate; an ECM configuration warning will be recognized while unit is in standby but an airflow fault will be recognized if blower demand is present. Once the heat pump family, unit size and blower type are selected, the ECM blower will operate based on the airflow parameters for the current configuration for a compatible ECM blower of any power level.
Hot Water Generator Operation: When the DXM2.5 is configured to operate a hot water generator pump, the pump will be directly controlled by the K2 relay, based on the S3 DIP switch settings and the T5 (hot water temperature) and T6 (compressor discharge temperature) inputs. Hot water generator operating features include:
Table 4: Thermostat Inputs with Resulting Demands
Thermostat Operating Modes
Mode
No Demand
Fan Only
Cooling 1 st Stage
Cooling 2 nd Stage
Cooling & Dehumidistat 1
Dehumidistat Only
Heating 1 st Stage
O
ON/OFF
ON/OFF
ON
ON
ON
ON/OFF
OFF
G
OFF
ON
ON
ON
ON
OFF
ON
Y1
OFF
OFF
ON
ON
ON
OFF
ON
Input 3
Y2 4
OFF
OFF
OFF
ON
ON/OFF
OFF
OFF
W
OFF
OFF
OFF
OFF
OFF
OFF
OFF
H / DH
OFF
OFF
ON
ON
OFF
RV
ON/OFF
OFF ON/OFF
OFF ON
ON
ON
ON
OFF
Fan
OFF
ON
ON
ON
ON
ON
ON
OFF
Output
1 st Stg
H/C
2 nd Stg
H/C 4
OFF
OFF
ON
ON
ON
ON
ON
OFF
OFF
ON
ON/OFF
ON
OFF
AUX
OFF
OFF
OFF
OFF
OFF
OFF
OFF
Reheat
OFF
OFF
OFF
OFF
OFF
ON
OFF
Heating 2 nd Stage
Heating 3 rd Stage
OFF
OFF
ON
ON
ON
ON
ON
ON
OFF
ON
OFF
OFF
OFF
OFF
ON
ON
ON
ON
ON
ON
OFF
ON
OFF
OFF
Heating & Dehumidistat 2
Emergency Heat
OFF
OFF
ON
ON
ON
OFF
ON/OFF ON/OFF
OFF ON
ON
OFF
OFF
OFF
ON
ON
ON
OFF
ON/OFF ON/OFF
OFF ON
OFF
OFF
1 Cooling input takes priority over dehumidification input.
2 DXM2.5 is programmed to ignore a dehumidification demand when the unit is in heating mode.
3 Above inputs assume DIP 1.3 is in the heat pump position, and DIP 1.4 is in the O position. When 1.3 is in the heat/cool position, Y1 and Y2 are used for cooling inputs; W and O are used for heating inputs. When 1.4 is in the B position, the O column would be opposite logic.
4
5
N/A for single stage units; Full load operation for dual capacity units.
ON/OFF = Either ON or OFF; H/C = Either Heating or Cooling.
14
THE SMART SOLUTION FOR ENERGY EFFICIENCY
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
DXM2.5 Controls, Cont’d.
a) HWG operating setpoint selection (S3–3) b) Temperature offset verification for efficient HWG operation c) HWG test mode (S3–2)
Internal Flow Center [IFC] Operation: When the
DXM2.5 is configured to operate the variable speed pump in the internal flow controller, the pump will be directly controlled by the DXM2.5. For controlling the variable speed pump, the DXM2.5 monitors the entering water temperature, leaving water temperature, and pump feedback signal. The pump is controlled in the following way: a) Maintain the appropriate temperature difference across the water coil (EWT–LWT for heating, LWT–
EWT for cooling).
b) Maintain the leaving water temperature below the appropriate Maximum Heating LWT and above the
Minimum Cooling LWT limits.
Proportional Valve Operation: When the DXM2.5 is configured to operate a proportional valve, the valve will be directly controlled by the DXM2.5. For controlling the proportional valve, the DXM2.5 monitors the entering water temperature and leaving water temperature. The proportional valve output will be eneergized 60 seconds before the compressor relay to establish flow before the compressor starts. The valve is controlled in the following way: a) Maintain the appropriate temperature difference across the water coil (EWT–LWT for heating, LWT–
EWT for cooling).
b) Maintain the leaving water temperature below the appropriate Maximum Heating LWT and above the
Minimum Cooling LWT limits.
SPECIAL DXM2.5 APPLICATION NOTES/
ACCESSORY RELAYS
Generally the following applications are based upon configuring the accessory relays.
Cycle with Fan: If Accessory relay 1 is configured to
“cycle with fan”, Accessory relay 1 will be on any time the
Fan Enable relay, or ECM Blower is on.
Cycle with Compressor: If Accessory relay 2 is configured to “cycle with compressor”, Accessory relay 2 will be on any time the Compressor relay is on.
Digital Night Setback: If an Accessory relay is configured for Digital NSB, the Accessory relay will be on any time the NSB input is connected to Ground “C”.
NOTE: If there are no Accessory relays configured for Digital NSB, and the DXM2.5 is not connected to a communicating thermostat configured for night setback, then the NSB and OVR inputs are automatically configured for “mechanical” operation.
See Mechanical NSB operation below.
NOTE: Digital Night Setback feature requires a compatible thermostat. Contact the manufacturer for information on compatible thermostats.
Mechanical Night Setback: When the NSB input is connected to Ground “C”, all thermostat inputs (G, Y1, Y2,
W, and O) are ignored. A thermostat setback Heating call can then be connected to the OVR input. If the OVR input becomes active, then the DXM2.5 will enter NLL Staged
Heating Mode. NLL Staged Heating Mode would then provide heating during the NSB period.
Water Valve/Slow Opening: If an Accessory relay is configured for Water Valve/Slow Opening, the accessory relay will be energized 60 seconds before the compressor relay to establish flow before the compressor starts.
Outside Air Damper: If an Accessory relay is configured for OAD, the Accessory relay will normally turn on any time the Fan Enable relay is on. But, following a return from NSB (NSB input no longer connected to Ground “C”) to Normal Mode, the Accessory Relay will not turn on for
30 minutes even if the Fan Enable Relay is on. After this
30-minute timer expires, the Accessory Relay will turn on if the Fan Enable Relay is on.
Humidifier: If Accessory relay 2 is configured for a
Humidifier, the Accessory relay will be on any time the H input is active.
Hydronic Economizer: If Accessory relay 1 is configured to be used as a hydronic economizer, normal cooling operation will be modified.
If Accessory relay 1 is configured as a single stage hydronic economizer, when a first stage cooling demand is present and the H input is active, the accessory relay will be activated instead of the compressor output. All other heat pump operating modes will operate normally, and the accessory relay will be off in all other operating modes.
15
WATER-SOURCE HEAT PUMPS
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
DXM2.5 Controls, Cont’d.
If Accessory relay 1 is configured as a hydronic economizer for both stages, when a first stage cooling demand is present and the H input is active, the accessory relay will be activated instead of the compressor output.
When a second stage cooling demand is present with the H input active, the accessory relay will be activated in addition to the compressor output. All other heat pump operating modes will operate normally, and the accessory relay will be off in all other operating modes.
O: O is the input for Reversing Valve Relay if DIP1.3 = on and DIP1.4 = on. O is the input for Heating Stage 2 if
DIP1.3 = off. O is the input for “Heat Mode” if DIP1.3 = on and DIP1.4 = off; this means that the thermostat outputs a “B” call when in Heating Mode and does NOT have an “O” output. The DXM2.5 Control will employ “Smart
RV” control. This ensures that the RV will only switch positions if the thermostat has called for a Heating/
Cooling Mode change.
Dedicated Dehumidification Mode Operation: A heat pump equipped with the Dedicated Dehumidification
Mode can operate in three modes, cooling, cooling with condenser water reheat (CWR), and heating.
The cooling/heating modes are like any of our other
WSHP. The reversing valve (“O” signal) is energized in cooling, along with the compressor contactor(s) and the selected blower outputs. In the Heating Mode the reversing valve is de-energized. Almost any thermostat will activate the heat pump in heating or cooling modes.
The Reheat Mode requires either a separate humidistat/ dehumidistat or a thermostat that has an integrated dehumidification function for activation. The DXM2.5 board may be configured to work with either a humidistat or dehumidistat input to terminal “H” (DIP switch settings for the DXM2.5 board are shown in table 2), or the manufacturer’s communicating thermostat. Upon receiving the appropriate “H” input or communicated signal, the DXM2.5 board will activate the Cooling Mode a nd engage CWR. Table 5 shows the relationship between thermostat input signals and unit operation.
Units configured for Dedicated Dehumidification Mode operation use two additional fault sensors not present in other unit configurations. The OVR input is used to monitor a Low Air Coil Pressure switch, and the T4 input is used for a Leaving Air Temperature sensor, used for low temperature detection.
G: G is the input for Constant Fan Operation.
NSB and Override: NSB is the input for Night Setback
Mode. When Digital NSB is selected via the Accessory
Relays DIP switch inputs and the NSB input is connected to Ground “C”, then the appropriately configured
Accessory Relay is turned on to signal the digital thermostat to go to Night Setback Setpoints. Stated differently, when configured for Digital NSB Mode, the
Accessory Relay directly tracks the NSB input.
NOTE: Digital Night Setback feature requires a compatible thermostat. Contact the manufacturer for information on compatible thermostats.
When Digital NSB is NOT selected via the Accessory
Relays DIP switch inputs and a communicating thermostat configured for night setback is not connected, when the NSB input is connected to Ground “C”, then
Y1, Y2, W, O, and G inputs are ignored. During this time period, if OVR is momentarily connected to 24VAC, then
Y1, Y2, W, O, and G are once again monitored for 2 hours.
After the 2 hour override period, the DXM2.5 reverts back to ignoring Y1, Y2, W1, O, and G, assuming the NSB input is still connected to Ground “C”. There will be a random start timer when coming back from NSB Mode.
NOTE: The maximum number of DXM2.5 controls with daisy-chained “NSB” terminals is 75. Also, the maximum total wire resistance of the “NSB” wiring is
500 Ohms.
Thermostat Inputs: Table 5 shows the resulting demand from differing combinations of inputs.
Y1: Y1 is the input for compressor stage 1 if DIP1.3 = on.
Y1 is the input for Cooling Stage 1 if DIP1.3 = off.
Y2: Y2 is the input for compressor stage 2 if DIP1.3 = on.
Y2 is the input for Cooling Stage 2 if DIP1.3 = off.
W: If Y1 and Y2 are active and DIP1.3 = on, then W is the input for Heating Stage 3. If Y1 and Y2 are not active and
DIP1.3 = on, then W is the input for Emergency Heat. If
DIP1.3 = off, then W is the input for Heating Stage 1.
OVR: OVR is the input for Night Setback Override or
Night Low Limit Staged Heating input (NLL). When
Digital NSB is NOT selected via the Accessory Relays DIP switch inputs and a communicating thermostat configured for night setback is not connected and NSB is connected to Ground “C”, then if OVR is momentarily connected to 24VAC (minimum 1 second) then the OVR input is recognized as a Night Setback Override signal and the
DXM2.5 Control reverts from Night Setback and begins monitoring thermostat inputs for heating and cooling calls
16
THE SMART SOLUTION FOR ENERGY EFFICIENCY
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
DXM2.5 Controls, Cont’d.
for a 2 hour override period. If NSB is connected to ground
“C”, then if OVR is continuously connected to 24VAC, then the OVR input is recognized as a call for NLL Staged
Heating and the control enters NLL Staged Heating.
NOTE: For Dedicated Dehumidification Mode units, the
OVR input is used to monitor a Low Air Coil Pressure switch, and the normal functions of the OVR input are not available.
ESD: ESD is the input for Emergency Shutdown Mode.
When the ESD input is connected to Ground “C”, all inputs are ignored and all outputs are turned off. There will be a random start timer when coming back from ESD.
H: The H input function is determined by the setting of
DIP2.7, assuming the control is not controlling an internal flow center or an accessory relay is not configured for
Dedicated Dehumidification Mode or humidifier operation.
If DIP2.7 = on then the H input is defined as Automatic
Dehumidification Mode and is used as an “automatic” counterpart to DIP1.5, meaning if H is connected to
24VAC then the selected fan outputs will operate using dehumidification speeds and airflow settings for cooling.
If H is not connected to 24VAC then the selected fan outputs will operate using normal speeds and airflow settings for cooling.
If DIP2.7 = off then the H input is defined as High Speed
Fan input and is used as an input to call for High Speed
Fan. If the control is in normal operating modes such as Standby, Cooling or Heating AND the H input is connected to 24VAC, then the selected fan outputs will operate using high speed, or high speed airflows (this operation is a high speed fan version of the G input).
Table 5: System Inputs with the Resulting Demand
Table 5 describes demand changes with differing system input (ESD,
NSB, OVR) and DIP input settings. Resulting Demand #1 is derived from Table 4.
Resulting
Demand #1
(From Table 4)
-
System Inputs
ESD NSB OVR
X -
NSB Type
-
Resulting
Demand #2
(After ESD, NSB)
ESD
Invalid
All
(Excluding Invalid)
All
(Excluding Invalid)
C1, C2
OFF, F, H1,
H2, or H3
EH
All
(Excluding Invalid)
-
-
-
-
-
-
-
-
-
-
-
-
-
X
-
-
M
X
X
X
-
-
-
-
-
-
-
Mechanical
Invalid
All
(Excluding Invalid)
All
(Excluding Invalid)
Invalid
NLL Staged
Heating
EH
Standby/OFF
All
(Excluding Invalid)
C1, C2
OFF, F, H1,
H2, or H3
EH
All
(Excluding Invalid)
All
(Excluding Invalid)
C1, C2
OFF, F, H1,
H2. or H3
EH -
-
-
-
-
-
-
-
X
X
X
X
X
X
X
X
X
M
X
X
X
-
M
X
X
X
Mechanical
Mechanical
Mechanical
Mechanical
Digital /
Comm
Digital /
Comm
Digital /
Comm
Digital /
Comm
Digital /
Comm
All for 2 hours and then revert to Standby/OFF
(Excluding Invalid)
Invalid
NLL Staged
Heating
EH
All
(Excluding Invalid)
All
(Excluding Invalid)
Invalid
NLL Staged
Heating
EH
“M” is momentary input
“X” is continuous input
Table 6: “H” Input with Resulting Demand Modes
Table 6 describes demand changes with “H” input and DIP 2.1-2.3, and 2.7 settings. Resulting Demand #2 is derived from Table 5.
Resulting
Demand #2
(From Table 5)
Standby/OFF
H
X
Auto Dehum /
F2 DIP 2.7
Auto Dehum
Mode
Resulting
Demand # 3
(After DIP 2.1-2.3, 2.7 Logic)
Standby/OFF with Auto
Dehum enabled
Standby/OFF
F1
F1
C1
C1
C2
C2
H1
H1
H2
H3
EH
Invalid
X High Fan Mode
X
Auto Dehum
Mode
X High Fan Mode
X
Auto Dehum
Mode
X High Fan Mode
X
Auto Dehum
Mode
X High Fan Mode
X
Auto Dehum
Mode
X High Fan Mode
X
X
X
-
-
-
-
-
Heating with High Fan
H2
H3
EH
Invalid
* = signifies that High Fan is locked on regardless of any Dehum demands
F2
F1 with Auto Dehum enabled
F2
C1 with fan destage
*Cooling with High Fan
C2 with fan destage
*Cooling with High Fan
H1
17
WATER-SOURCE HEAT PUMPS
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
DXM2.5 Controls, Cont’d.
NOTE: Units with internal flow centers or accessory relays configured for Dedicated Dehumidification Mode or humidifier operation operate differently from the above descriptions. For the Dedicated Dehumidification
Mode configuration, the H input is either a humidistat or dehumidistat (see table 2) input to activate the
Dedicated Dehumidification operating mode. For the humidifier configuration, the H input activates the humidifier output.
OTHER OUTPUTS
Electric Heat: Outputs EH1 and EH2 turn on whenever the DXM2.5 Control is in the following modes: Heating
Stage 3, Emergency Heat, and Boilerless Operation.
Condensate Sensor: The Condensate Sensor input will fault upon sensing impedance less than 100,000 Ohms for
30 continuous seconds. The recommended design uses a single wire terminated with a male 1/4” quick connect located in the drain pan at desired trip level. Upon a high condensate level the water will short between the air coil and the quick connect producing a resistance less than
100,000 Ohms. Since condensate is free of impurities, it has no conductivity. Only the impurities from the drain pan and coil dust or dirt create the conductance. A second ground wire with appropriate terminal to the drain pan can be used with the control to replace the air coil ground path.
The Condensate Sensor can also essentially be any open contact that closes upon a fault condition.
Status LED: The Status LED is green. The Status LED indicates the operating status of the DXM2.5 Control. See
Table 4: “LED and Alarm Relay Operation”.
Thermistor Temperature Sensors: The thermistors used with the DXM2.5 are NTC (negative temperature coefficient) type. Table 7 shows the replacement part numbers for the LT1 and LT2 thermistors. The sensors have a 1% tolerance and follow the characteristics shown in Table 8. Table 9 shows the nominal resistance at any given temperature and can be used for field service reference. The sensor will use a minimum of 24 AWG wire.
Fault LED: The Fault LED is red. The Fault LED displays the current operating status of the control, or flashes the corresponding code for the last fault that has occurred if the test mode is active. If there is no fault in memory, then the Fault LED will flash Code 1. If the Fault type is “Primary” (HP, LP, LT1, LT2, or CO) then the Fault type will always be retained in memory (Primary faults will overwrite Secondary faults). If the Fault type is
“Secondary” (Over/Under Voltage, UPS or Swapped LT1/
LT2) then the Fault type will only be retained if there are no “Primary” faults in memory. The Secondary Fault types will not “overwrite” the Primary fault memory. See Table
4: “LED and Alarm Relay Operation”.
Communications: The DXM2.5 has a single RS485 communications port that provides communication capabilities for communicating thermostats or connecting with other communicating controls.
Pressure Switches: All pressure switches are designed to be normally closed during normal operating conditions, and to open upon fault.
Table 8: 1% Sensor Calibration Points
Temp (°F)
Minimum
Resistance
(Ohm)
9523
Maximum
Resistance
(Ohm)
9715 78.5
77.5
76.5
75.5
33.5
32.5
31.5
30.5
1.5
0.5
0.0
9650
10035
10282
30975
31871
32653
33728
80624
83327
84564
9843
10236
10489
31598
32512
33310
34406
82244
85002
86264
Nominal
Resistance
(Ohm)
9619
9746
10135
10385
31285
32190
32980
34065
81430
84160
85410
18
THE SMART SOLUTION FOR ENERGY EFFICIENCY
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
DXM2.5 Controls, Cont’d.
45
46
47
48
41
42
43
44
37
38
39
40
33
34
35
36
49
50
51
52
53
54
29
30
31
32
25
26
27
28
21
22
23
24
17
18
19
20
13
14
15
16
9
10
11
12
7
8
5
6
3
4
1
2
-3
-2
-1
0
-7
-6
-5
-4
-17.8
-17.5
-16.9
-12
-11
-10
-9
-8
105.8
107.6
109.4
111.2
113.0
114.8
116.6
118.4
91.4
93.2
95.0
96.8
98.6
100.4
102.2
104.0
120.2
122.0
123.8
125.6
127.4
129.2
77.0
78.8
80.6
82.4
84.2
86.0
87.8
89.6
62.6
64.4
66.2
68.0
69.8
71.6
73.4
75.2
48.2
50.0
51.8
53.6
55.4
57.2
59.0
60.8
33.8
35.6
37.4
39.2
41.0
42.8
44.6
46.4
19.4
21.2
23.0
24.8
26.6
28.4
30.2
32.0
0.0
0.5
1.5
10.4
12.2
14.0
15.8
17.6
Table 9: Nominal Resistance at Various Temperatures
5.33
5.12
4.92
4.72
4.54
4.37
4.20
4.04
7.40
7.10
6.81
6.53
6.27
6.01
5.77
5.54
3.89
3.74
3.60
3.47
3.34
3.22
3.10
10.45
10.00
9.57
9.16
8.78
8.41
8.06
7.72
15.00
14.32
13.68
13.07
12.49
11.94
11.42
10.92
21.92
20.88
19.90
18.97
18.09
17.26
16.46
15.71
32.65
31.03
29.50
28.05
26.69
25.39
24.17
23.02
49.64
47.05
44.61
42.32
40.15
38.11
36.18
34.37
(kOhm)
85.34
84.00
81.38
61.70
58.40
55.30
52.38
111
112
113
114
115
116
117
118
119
120
121
122
123
103
104
105
106
107
108
109
110
99
100
101
102
95
96
97
98
91
92
93
94
87
88
89
90
83
84
85
86
79
80
81
82
75
76
77
78
71
72
73
74
67
68
69
70
63
64
65
66
59
60
61
62
55
56
57
58
231.8
233.6
235.4
237.2
239.0
240.8
242.6
244.4
217.4
219.2
221.0
222.8
224.6
226.4
228.2
230.0
246.2
248.0
249.8
251.6
253.4
203.0
204.8
206.6
208.4
210.2
212.0
213.8
215.6
188.6
190.4
192.2
194.0
195.8
197.6
199.4
201.2
174.2
176.0
177.8
179.6
181.4
183.2
185.0
186.8
159.8
161.6
163.4
165.2
167.0
168.8
170.6
172.4
145.4
147.2
149.0
150.8
152.6
154.4
156.2
158.0
131.0
132.8
134.6
136.4
138.2
140.0
141.8
143.6
0.50
0.48
0.47
0.46
0.44
0.43
0.42
0.41
0.62
0.60
0.59
0.57
0.55
0.54
0.52
0.51
0.40
0.39
0.38
0.37
0.36
0.79
0.76
0.74
0.72
0.70
0.68
0.66
0.64
1.01
0.97
0.94
0.92
0.89
0.86
0.84
0.81
1.30
1.26
1.22
1.18
1.14
1.10
1.07
1.04
1.69
1.64
1.58
1.53
1.48
1.43
1.39
1.34
2.23
2.16
2.08
2.01
1.94
1.88
1.81
1.75
2.99
2.88
2.77
2.67
2.58
2.49
2.40
2.32
19
WATER-SOURCE HEAT PUMPS
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
Basic Troubleshooting Information/ Service & Application Notes
General Troubleshooting: Basic DXM2.5 board troubleshooting in general is best summarized as simply verifying inputs and outputs. After this process has been verified, confidence in board operation is confirmed and the trouble must be elsewhere. Below are some general guidelines required for developing training materials and procedures when applying the DXM2.5 Control.
DXM2.5 Field Inputs: All conventional inputs are 24VAC from the thermostat and can be verified using a voltmeter between C and Y1, Y2, W, O, and G.
Sensor Inputs: All sensor inputs are ‘paired wires’ connecting each component with the board. Therefore continuity on pressure switches can be checked at the board connector.
The thermistor resistance should be measured with the connector removed so that only the impedance of the thermistor is measured. If desired, this reading can be compared to the chart shown in the thermistor section of this manual based upon the actual temperature of the thermistor clip. An ice bath can be used to check calibration of a thermistor if needed.
DXM2.5 Outputs: The compressor relay is 24VAC and can be verified using a voltmeter. The Alarm Relay can either be 24VAC as shipped or dry contacts (measure continuity during fault) for use with DDC by clipping the J4 jumper. Electric heat outputs are 24VDC and require a voltmeter set for DC to verify operation. When troubleshooting, measure from 24VDC terminal to EH1 or
EH2 terminals.
Test Mode: Test mode can be entered for 20 minutes by pressing the Test button. For Diagnostic ease at a conventional thermostat, the Alarm Relay will also cycle during test mode.The Alarm Relay will cycle on and off in sync with the Fault LED to indicate a code representing the last fault, at the thermostat. Test mode can also be entered and exited by cycling the G input, 3 times within
60 seconds.
DXM2.5 Thermostat Details
Anticipation Leakage Current: Maximum leakage current for “Y1” is 50mA and for “W” is 20mA. Triacs can be used if leakage current is less than above. Thermostats with anticipators can be used if anticipation current is less than that specified above.
Thermostat Signals:
• “Y1”, “Y2”, “W”, “O”, and “G” have a 1 second recognition time when being activated or being removed.
• “R” and “C” are from the transformer.
• “AL1” and “AL2” originate from the Alarm Relay.
• “A” is paralleled with the compressor output for use with well water solenoid valves.
Safety Listing: The DXM2.5 Control is listed under UL
873, and is CE listed under IEC 60730.
20
THE SMART SOLUTION FOR ENERGY EFFICIENCY
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
Configuration and Advance Troubleshooting Information
GENERAL
To properly configure and troubleshoot advanced control features, and to aid in troubleshooting basic control features, a communicating thermostat or diagnostic tool with similar capabilities should be used.
Motorized Valve: The Motorized Valve option should be set to ON when a motorized water valve with end switch wired to the DXM2.5 Y1 is used with a communicating thermostat. For all other system configurations, the
Motorized Valve option should be set to OFF.
SYSTEM CONFIGURATION
All factory installed DXM2.5 controls have their basic configuration parameters set as part of the factory manufacturing and test process. The System
Configuration option under the communicating thermostat
Installer menu provides the installer with the ability to adjust ECM target airflows for each operating mode, set control options, setup the loop configuration and parameters, and configure field replacement controls.
NOTE: A communicating thermostat or a
Configuration/ Diagnostic tool must be used to perform the configurations described below. There is no other method to configure these settings.
Heat Pump Family: When replacing a control in the field, the Heat Pump Family value must be set for proper blower and loop operation. The valid unit family values are available for the user to scroll through to select the proper value.
Airflow Selection: The Airflow Selection menu allows the installer to adjust the ECM target airflow for each control operating mode, as well as independently set the heating and cooling blower off delays.
Heat Pump Size: When replacing a control in the field, the Heat Pump Size value must be set for proper blower operation. After a Heat Pump Family has been selected, the valid Heat Pump Size values will be available for the user to scroll through to select the proper value.
ECM Airflows: Independent airflow selections may be made for each stage of heating operation, each stage of cooling operation with and without dehumidification, as well as constant fan operation. The DXM2.5 control has set minimum and maximum airflow limits for each operating mode, based on the unit configuration that may not be changed.
Blower Type: When replacing a control in the field, the
Blower Type value must be set for proper operation. The valid Blower Type values will be available for the user to scroll through to select the appropriate value from No
Blower, ECM Blower, or PSC configurations.
Non-ECM Configuration: If the DXM2.5 is not configured to control an ECM blower, the airflow selections will not be available on the Airflow Selection menu.
Heating / Cooling Off Delays: mode blower off delay times may be independently adjusted by the user. Each delay time may be set between
0 and 255 seconds.
Option Selection:
The heating and cooling
The Option Selection menu allows the installer to set selected control options.
Unit Configuration: Selections under the Unit
Configuration menu are normally set at the factory as a normal part of the manufacturing and test process. This menu allows the configuration to be modified for special applications, or to configure field replacement controls.
The Unit Configuration menu provides the ability to select the Heat Pump Family, Unit Size, Blower Type, and Loop
Type. The Heat Pump Family, Unit Size, and Blower
Type are needed to properly operate any particular unit configuration, especially those with ECM blowers.
Loop Configuration: field, the Loop Configuration value must be set for proper operation. The valid Loop Configuration values will be available for the user to scroll through to select the appropriate value from VS PUMP, MOD VALVE, or OTHER.
Loop Configuration:
When replacing a control in the
The Loop Configuration menu allows the installer to set the operating parameters for either an internal flow center, or a proportional water valve, depending on the unit configuration.
LT2 Setpoint: The LT2 setpoint should be set to ANTI-
FREEZE ONLY when the unit is configured as a water-towater unit with anti–freeze in the load side loop. For ALL other unit configurations, the LT2 setpoint should be set to WATER.
Heating Delta T: The Heating Delta T option allows the target delta T (EWT – LWT) value selection for operating in the heating mode. The DXM2.5 control has set minimum and maximum delta T limits that may not be changed.
21
WATER-SOURCE HEAT PUMPS
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
Configuration and Advance Troubleshooting Information, Cont’d.
Cooling Delta T: The Cooling Delta T option allows the target delta T (LWT – EWT) value selection for operating in the cooling mode. The DXM2.5 control has set minimum and maximum delta T limits that may not be changed.
Manual Operation: The Manual Operation mode allows the installer to bypass normal thermostat timings and operating modes, to directly activate the thermostat inputs to the DXM2.5, activate the DXM2.5 Test mode, and directly control the ECM blower, internal flow center, and proportional valve.
Control Diagnostics: The Control Diagnostics menus allow the installer to see the current status of all DXM2.5 control switch inputs, values of all temperature sensor inputs, control voltage, ECM blower, internal flow center, and proportional valve operating status and parameters.
DIP switch Configuration: The DIP switch Configuration menu allows the installer to easily see the current DXM2.5 control configuration.
Fault History: In addition to the fault code, the DXM2.5 stores the status of all control inputs and outputs when a fault condition is detected. The fault history covering the last five lockout conditions is stored and may be retrieved from the DXM2.5. After a specific fault in the fault history is selected, the operating mode and time when the fault occurred are displayed, with options to select specific control status values when the lockout occurred.
Fault Possible Causes: This option displays a list of potential causes of the stored fault.
Clear Fault History: The Clear Fault History option allows the fault history stored in the non-volatile memory of the
DXM2.5 to be cleared.
SERVICE MODE
The Service Mode provides the installer with several functions for troubleshooting, including Manual
Operation, Control Diagnostics, Control Configuration, and Fault History.
DXM2.5 MASTER/SLAVE ADDRESSING
Multiple DXM2.5 controls may be controlled from a single communicating thermostat; up to 3 controls may be controlled from the same thermostat.
When configuring multiple units for control by the same thermostat, before applying power:
1. Connect the thermostat to each DXM2.5 control normally, using the A+ & B- connections (daisy chain wiring so all DXM2.5 controls share the communication port).
2. Next, insure that DIP switch S3-1 is in the ON position for only the master DXM2.5, and S3-1 in the
OFF position for all slave DXM2.5 controls.
3. Apply power to the master unit and one (1) of the unaddressed slave units that is to be controlled by the same thermostat.
4. After applying unit power, press and hold the TEST button on the DXM2.5 control of the slave unit. After several seconds, the Fault and Status LEDs will begin to flash, and the TEST button may be released. When both LEDs are flashing rapidly, the slave has been assigned an address and will be controlled by the same thermostat demand messages as the master
DXM2.5 control.
5. Repeat steps 3 and 4 for each additional unit to be added to the system (the master DXM2.5 unit and addressed slaves should remain powered).
NOTE: When using an AWC thermostat (applicable brands only), all system devices’ diagnostic and configuration data is available via myUplink PRO portal/mobile app.
Fault Temp Conditions: This option displays the DXM2.5 temperature and voltage values when the lockout occurred.
Fault Flow Conditions: This option displays the DXM2.5
ECM blower, pump, and valve operating parameters when the lockout occurred.
Fault I/O Conditions: This option displays the status of the DXM2.5 physical and communicated inputs and the relay outputs when the lockout occurred.
Fault Configuration Conditions: This option displays the status of the DXM2.5 option selections when the lockout occurred.
When using an ATC thermostat, each slave DXM2.5 control must be configured BEFORE connecting to the master, since only the master DXM2.5 can be accessed from the installer menu. However, the thermostat will allow the user to view diagnostic values and fault history from all addressed controls by selecting the serial number of the unit from the menu.
22
THE SMART SOLUTION FOR ENERGY EFFICIENCY
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
Functional Troubleshooting Flow Chart
Use the following troubleshooting flow chart to find appropriate troubleshooting strategies on the following pages for the DXM2.5 control and most water source heat pump applications.
Start
DXM2.5 Functional
Troubleshooting Flow Chart
Check main power
(see power problems)
See "Unit short cycles"
Yes
See "Only fan runs"
See "Only comp runs"
See "Does not operate in clg"
Yes
Yes
No
Did unit attempt to start?
Yes
Did unit lockout at start-up?
No
Unit short cycles?
No
Only fan runs?
No
Only compressor runs?
No
Did unit lockout after a period of operation?
No
Does unit operate in cooling?
Yes
Unit is OK!
"See Performance
Troubleshooting" for further help
Yes
No
Yes
Check fault LED code on control board
See HP
Fault
See LT2
Fault
See
LP/LOC
Fault
See
Condensate
Fault
See LT1
Fault
See Over/
Under
Voltage
No fault shown
Replace
DXM2.5
23
WATER-SOURCE HEAT PUMPS
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
Functional Troubleshooting
⚠
CAUTION!
⚠
CAUTION!
Do not restart units without inspection and remedy of faulting condition. Equipment damage may occur.
Fault
Main Power Problems
HP Fault – Code 2
High Pressure
LP/LOC Fault – Code 3
Low Pressure / Loss of Charge
LT1 Fault – Code 4
Water Low Temperature
LT2 Fault – Code 5
Low Air Temperature
Htg Clg Possible Cause
X X Green Status LED Off
Solution
Check line voltage circuit breaker and disconnect.
Check for line voltage between L1 and L2 on the contactor.
Check for 24VAC between R and C on DXM2.5.
Check primary/secondary voltage on transformer.
Check the fuse continuity (remove from circuit and measure resistance).
Check pump operation or valve operation/setting.
Check water flow adjust to proper flow rate.
X
X
Reduced or no water flow in cooling
Water temperature out of range in cooling
Bring water temp within design parameters.
X Reduced or no air flow in heating
Check for dirty air filter and clean or replace.
Check fan motor operation and airflow restrictions.
Dirty Air Coil - construction dust etc.
Too high of external static? Check static vs. blower table.
X
Air temperature out of range in heating
X X Overcharged with refrigerant
X X Bad HP Switch
X Frozen water heat exchanger
Bring return air temp within design parameters.
Check superheat/subcooling vs. typical operating condition table.
Check switch continuity and operation. Replace.
Thaw heat exchanger.
X X Bad HPWS Switch
X X Insufficient charge
X
Compressor pump down at start-up
Replace HPWS Switch.
Check for refrigerant leaks.
Check charge and start-up water flow.
X
Reduced or no water flow in heating
X
X
X
Inadequate antifreeze level
Improper low temperature setting
(30°F vs. 10°F)
Water temperature out of range
X X Bad thermistor
Check antifreeze density with hydrometer.
Clip LT1 jumper for antifreeze (10°F) use.
Bring water temp within design parameters.
Check temp and impedance correlation per chart.
Check for dirty air filter and clean or replace.
X Reduced or no airflow in cooling
Check pump operation or water valve operation/setting.
Plugged strainer or filter? Clean or replace.
Check water flow. Adjust to proper flow rate.
Check fan motor operation and airflow restrictions.
Too high of external static? Check static vs. blower table.
Too much cold vent air? Bring entering air temp within design parameters.
X Air temperature out of range
X
Improper low temperature setting
(30°F vs. 10°F )
X X Bad thermistor
Normal airside applications will require 30°F only.
Check temp and impedance correlation per chart.
Table continued on next page.
24
THE SMART SOLUTION FOR ENERGY EFFICIENCY
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
Functional Troubleshooting, Cont’d.
Fault
Condensate Fault – Code 6
High Condensate Level
Over/Under Voltage – Code 7
(Auto Resetting)
Unit Performance
Sentinel – Code 8
Unit Performance Test /
Swapped Thermistor –
Code 9
Table continued from previous page.
Htg Clg Possible Cause
X X Blocked drain
X X Improper trap
X Poor drainage
X Moisture on sensor
X X Plugged air filter
X X Restricted return air flow
X X Under Voltage
X X Over Voltage
X
X
Heating mode LT2>125°F
Cooling Mode LT1>125°F OR
LT2< 40ºF
Solution
Check for blockage and clean drain.
Check trap dimensions and location ahead of vent.
Check for piping slope away from unit.
Check slope of unit toward outlet.
Poor venting? Check vent location.
Check for moisture shorting to air coil.
Replace air filter.
Find and eliminate restriction. Increase return duct and/or grille size.
Check power supply and 24VAC voltage before and during operation.
Check power supply wire size.
Check compressor starting. Need hard start kit?
Check 24VAC and unit transformer tap for correct power supply voltage.
Check power supply voltage and 24VAC before and during operation.
Check 24VAC and unit transformer tap for correct power supply voltage.
Check for poor airflow or overcharged unit.
Check for poor water flow or airflow.
X X LT1 and LT2 swapped Reverse position of thermistors.
ECM Fault – Code 10
Low Air Coil Pressure Fault
(Dedicated Dehumidification
Mode) – Code 11
Low Air Coil Temperature
Fault (Dedicated
Dehumidification Mode) –
Code 12
X X Blower does not operate
X X
X
Blower operation with incorrect airflow
Reduced or no airflow in cooling or Dedicated Dehumidification
Mode
X Air temperature out of range
X Bad pressure switch
X
Reduced airflow in cooling,
Dedicated Dehumidification
Mode, or constant fan
X Air temperature out of range
X Bad thermistor
Check blower line voltage.
Check blower low voltage wiring.
Wrong unit size selection.
Wrong unit family selection.
Wrong motor size.
Incorrect blower selection.
Check for dirty air filter and clean or replace.
Check fan motor operation and airflow restrictions.
Too high of external static? Check static vs. blower table.
Too much cold vent air? Bring entering air temp within design parameters.
Check switch continuity and operation. Replace.
Check for dirty air filter and clean or replace.
Check fan motor operation and airflow restrictions.
Too high of external static? Check static vs. blower table.
Too much cold vent air? Bring entering air temp within design parameters.
Check temp and impedance correlation per chart.
Table continued on next page.
25
WATER-SOURCE HEAT PUMPS
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
Functional Troubleshooting, Cont’d.
Fault
IFC Fault – Code 13
Internal Flow Controller Fault
ESD - ERV Fault (DXM2.5
Only) Green Status LED –
Code 3
No Fault Code Shown
Unit Short Cycles
Only Fan Runs
Table continued from previous page.
Htg Clg Possible Cause
X X No pump output signal
X X Low pump voltage
X X No pump feedback signal
X X Bad pump RPM sensor
Solution
Check DC voltage between A02 and GND. Should be between 0.5 and 10
VDC with pump active.
Check line voltage to the pump.
Check DC voltage between T1 and GND. Voltage should be between 3 and 4
VDC with pump OFF and between 0 and 2 VDC with the pump ON.
Replace pump if the line voltage and control signals are present at the pump and the pump does not operate.
X X
ERV unitl has fault
(Rooftop units only)
X X No compressor operation
X X Compressor overload
X X Control board
X X Dirty air filter
X X Unit in "Test Mode"
X X Unit selection
X X Compressor overload
X X Thermostat position
X X Unit locked out
X X Compressor overload
X X Thermostat wiring
Troubleshoot ERV unit fault.
See "Only Fan Operates".
Check and replace if necessary.
Reset power and check operation.
Check and clean air filter.
Reset power or wait 20 minutes for auto exit.
Unit may be oversized for space. Check sizing for actual load of space.
Check and replace if necessary
Ensure thermostat set for heating or cooling operation.
Check for lockout codes. Reset power.
Check compressor overload. Replace if necessary.
Check thermostat wiring at DXM2.5. Put in Test Mode and jumper Y1 and R to give call for compressor.
26
THE SMART SOLUTION FOR ENERGY EFFICIENCY
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
Performance Troubleshooting
Symptom
Insufficient Capacity/ Not
Cooling or Heating Properly
High Head Pressure
Low Suction Pressure
Low Discharge Air
Temperature in Heating
High humidity
Htg Clg Possible Cause
X
X
X Dirty filter
Reduced or no airflow in heating
Solution
Replace or clean.
Check for dirty air filter and clean or replace.
Check fan motor operation and airflow restrictions.
Too high of external static? Check static vs. blower table.
Check for dirty air filter and clean or replace.
X
X
X
Reduced or no airflow in cooling
Leaky duct work
X X Low refrigerant charge
X X Restricted metering device
X
X
X
Defective reversing valve
Thermostat improperly located
Check fan motor operation and airflow restrictions.
Too high of external static? Check static vs. blower table.
Check supply and return air temperatures at the unit and at distant duct registers. If significantly different, duct leaks are present.
Check superheat and subcooling per chart.
Check superheat and subcooling per chart. Replace.
Perform RV touch test.
Check location and for air drafts behind stat.
X X Unit undersized Recheck loads & sizing. Check sensible cooling load and heat pump capacity.
X X Scaling in water heat exchanger Perform scaling check and clean if necessary.
X X Inlet water too hot or too cold Check load, loop sizing, loop backfill, ground moisture.
Check for dirty air filter and clean or replace.
X
X
X
Reduced or no airflow in heating
Reduced or no water flow in cooling
Check fan motor operation and air flow restrictions.
Too high of external static? Check static vs. blower table.
Check pump operation or valve operation/setting.
Check water flow. Adjust to proper flow rate.
X Inlet water too hot
Air temperature out of range in heating
Check load, loop sizing, loop backfill, ground moisture.
Bring return air temperature within design parameters.
X Scaling in water heat exchanger Perform scaling check and clean if necessary.
X
X
X
X
X
X
X
X
Unit overcharged
Non-condensables in system
Restricted metering device
Check superheat and subcooling. Re-weigh in charge.
Vacuum system and re-weigh in charge.
Check superheat and subcooling per chart. Replace.
Check pump operation or water valve operation/setting.
Reduced water flow in heating Plugged strainer or filter? Clean or replace.
Check water flow. Adjust to proper flow rate.
Water temperature out of range Bring water temperature within design parameters.
Check for dirty air filter and clean or replace.
X Reduced airflow in cooling Check fan motor operation and airflow restrictions.
Too high of external static? Check static vs. blower table.
X
X
X Air temperature out of range
X X Insufficient charge
Too high of airflow
Poor performance
X Too high of airflow
X Unit oversized
Too much cold vent air? Bring entering air temp within design parameters.
Check for refrigerant leaks.
Check fan motor speed selection and airflow chart.
See ‘Insufficient Capacity’.
Check fan motor speed selection and airflow chart.
Recheck loads & sizing. Check sensible cooling load and heat pump capacity.
Table continued on next page.
27
WATER-SOURCE HEAT PUMPS
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
Performance Troubleshooting, Cont’d.
Symptom
Only Compressor Runs
Unit Doesn’t Operate in Cooling
Modulating Valve
Troubleshooting
X X Fan motor
Table continued from previous page.
Htg Clg Possible Cause
X X Thermostat wiring
X X Fan motor relay
X Reversing valve
X Thermostat setup
X Thermostat wiring
X X Improper output setting
X X No valve output signal
X X No valve operation
Solution
Check G wiring at heat pump. Jumper G and R for fan operation.
Check thermostat wiring at or DXM2.5. Put in Test Mode and then jumper Y1 and W1 to R to give call for fan, compressor, and electric heat.
Jumper G and R for fan operation. Check for line voltage across blower relay contacts.
Check fan power. Enable relay operation (if present).
Check line voltage at motor. Check capacitor.
Set for cooling demand and check 24VAC on RV coil.
If RV is stuck, run high pressure up by reducing water flow and, while operating, engage and disengage RV coil voltage to push valve.
For DXM2.5, check for “O” RV setup, not “B”.
Check O wiring at heat pump. DXM2.5 requires call for compressor to get RV coil “Click”.
Verify the AO-2 jumper is in the 0-10V position.
Check DC voltage between AO2 and GND. Should be O when valve is off and between 3.3v and 10v when valve is on.
Check voltage to the valve.
Replace valve if voltage and control signals are present at the valve and it does not operate.
28
THE SMART SOLUTION FOR ENERGY EFFICIENCY
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
Notes:
29
WATER-SOURCE HEAT PUMPS
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
Notes:
30
THE SMART SOLUTION FOR ENERGY EFFICIENCY
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
Notes:
31
WATER-SOURCE HEAT PUMPS
DXM2.5 Unit Control
C r e a t e d : O c t o b e r 1 8 , 2 0 2 2
Revision History
Date
10/18/22 All
Page #
First Published
Description
97B0142N01
We work continually to improve our products. As a result, the design and specifications of each product at the time of order may be changed without notice and may not be as described herein. Please contact our Customer Service Department at 1-405-745-6000 for specific information on the current design and specifications. Statements and other information contained herein are not express warranties and do not form the basis of any bargain between the parties, but are merely our opinion or commendation of its products.
© Climate Control Group, Inc. All rights reserved 2022
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