New York Tariff #1
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Original Title Page
NETCARRIER TELECOM, INC.
REGULATIONS AND SCHEDULE OF INTRASTATE CHARGES
APPLYING TO LOCAL AND INTEREXCHANGE COMMUNICATIONS SERVICES WITHIN
THE STATE OF NEW YORK
Applicable in New York State
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Preface
Original Page 1
TABLE OF CONTENTS
Title Page .................................................................................................................... Cover
Preface
Table of Contents ....................................................................................................... 1
Explanation of Symbols ............................................................................................. 2
Tariff Format ................................................................................................................ 3
Application of Tariff .................................................................................................. 4
Definitions ............................................................................................................. Section 1
Rules and Regulations............................................................................................ Section 2
Service Areas ......................................................................................................... Section 3
Services Charges and Surcharges .......................................................................... Section 4
Local Exchange Services ....................................................................................... Section 5
Supplementary Services ......................................................................................... Section 6
Special Services and Programs .............................................................................. Section 7
Special Arrangements ............................................................................................ Section 8
Promotions ............................................................................................................. Section 9
Telephone Surcharges ..................................................................................... Attachment A
Services Ineligible for School and Schools and Libraries Discount ............... Attachment B
Current Rates .................................................................................... Current Rate Schedule
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Preface
Original Page 2
EXPLANATION OF SYMBOLS
(C)
Indicates Changed Regulation
(D)
Indicates Discontinued Rate or Regulation
(I)
Indicates Rate Increase
(M)
Indicates Move in Location of Text
(N)
Indicates New Rate or Regulation
(R)
Indicates Rate Reduction
(T)
Indicates Change of Text Only
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Preface
Original Page 3
TARIFF FORMAT
A.
Page Numbering - Page numbers appear in the upper right corner of the Page and are numbered
sequentially. However, new Pages are occasionally added to the tariff. When a new Page is added between
Pages already in effect, a number is added. For example, a Page added between Page 14 and 15 would be 14.1
B.
Page Revision Numbers - Revision numbers also appear in the upper right corner of each Page. These
numbers are used to determine the most current Page version on file with the NYDPS. For example, the 4th
Revised Page 14 cancels the 3rd Revised Page 14. Because of various suspension periods, deferrals, etc. the
NYDPS follows in its tariff approval process, the most current Page number on file with the Department is
not always the tariff Page in effect.
C.
Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of coding is
subservient to its next higher level:
2.
2.1.
2.1.1.
2.1.1.A.
2.1.1.A.1.
2.1.1.A.1.(a).
2.1.1.A.1.(a).I.
2.1.1.A.1.(a).I.(i).
2.1.1.A.1.(a).I.(i).(1).
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Preface
Original Page 4
APPLICATION OF TARIFF
This tariff sets forth the service offerings, rates, terms and conditions applicable to the furnishing of
intrastate end-user local exchange and interexchange communications services by NetCarrier
Telecom, Inc. hereinafter referred to as the Company, to Customers within the state of New York.
Services are furnished subject to the availability of facilities and subject to the terms and conditions
set forth herein.
This tariff is on file with the New York Department of Public Service. In addition, this tariff is
available for review at the main office of NetCarrier Telecom, Inc. at 4000 N. Cannon Avenue,
Landsale, Pennsylvania 19446.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 1
Original Page 1
SECTION 1.0 - DEFINITIONS
Advance Payment – Payment of all or part of a charge required before the start of service.
Authorization Code - A numerical code, one or more of which may be assigned to a Customer, to enable
Carrier to identify the origin of service of the Customer so it may rate and bill the call. All authorization codes
shall be the sole property of Carrier and no Customer shall have any property or other right or interest in the
use of any particular authorization code. Automatic numbering identification (ANI) may be used as or in
connection with the authorization code.
Authorized User - A person, corporation or other entity that is authorized by the Company's customer to
utilize service provided by the Company to the customer. The customer is responsible for all charges incurred
by an Authorized
Automatic Numbering Identification (ANI) - A type of signaling provided by a local exchange telephone
company which automatically identifies the local exchange line from which a call originates.
Common Carrier - An authorized company or entity providing telecommunications services to the public
Company – NetCarrier Telecom, Inc., the issuer of this tariff.
Customer - The person, firm or corporation that orders service and is responsible for the payment of charges
and compliance with the terms and conditions of this tariff.
Customer Premises - A location designated by the Customer for the purposes of connecting to the Company
services.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 1
Original Page 2
SECTION 1.0 – DEFINITIONS, (CONT’D.)
Customer Terminal Equipment - Terminal equipment provided by the Customer.
Department - New York Department of Public Service
Deposit - Refers to a cash or equivalent of cash security held as a guarantee for payment of the charges.
End Office - The LEC switching system office or serving wire center where Customer station loops are
terminated for purposes of interconnection to each other and/or to trunks.
Equal Access - A form of dialed access provided by local exchange companies whereby interexchange calls
dialed by the Customer are automatically routed to the Company's network. Presubscribed Customers may
also route interexchange calls to the Company's network by dialing an access code supplied by the Company.
Exchange Telephone Company or Telephone Company - Denotes any individual, partnership, association,
joint-stock company, trust, or corporation authorized by the appropriate regulatory bodies to engage in
providing public switched communication service throughout an exchange area, and between exchange areas
within the LATA.
Individual Case Basis (ICB) – A service arrangement in which the regulations, rates and charges are
developed based on the specific circumstances of the Customer's situation.
IXC or Interexchange Carrier- A long distance telecommunications services provider.
Interruption - The inability to complete calls due to equipment malfunctions or human errors. Interruption
shall not include, and no allowance shall be given for service difficulties such as slow dial tone, circuits busy
or other network and/or switching capability shortages. Nor shall Interruption include the failure of any
service or facilities provided by a common carrier or other entity other than the Carrier. Any Interruption
allowance provided within this Tariff by Carrier shall not apply where service is interrupted by the negligence
or willful act of the Customer, or where the Carrier, pursuant to the terms of this Tariff, terminates service
because of non-payment of bills, unlawful or improper use of the Carrier's facilities or service, or any other
reason covered by this Tariff or by applicable law.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 1
Original Page 3
SECTION 1.0 – DEFINITIONS, (CONT’D.)
Joint User - A person, firm or corporation designated by the Customer as a user of local exchange service
furnished to the Customer by the Company, and to whom a portion of the charges for such facilities are billed
under a joint use arrangement.
LATA - A Local Access and Transport Area established pursuant to the Modification of Final Judgment
entered by the United States District Court for the District of Columbia in Civil Action No. 82-0192; or any
other geographic area designated as a LATA in the National Exchange Carrier Association, Inc. Tariff F.C.C.
No. 4, or its successor tariff(s).
LEC - Local Exchange Company refers to the dominant, monopoly local telephone company in the area also
served by the Company.
Local Calling - A completed call or telephonic communication between a calling Station and any other
Station within the local service area of the Calling Station.
Monthly Recurring Charges - The monthly charges to the Customer for services, facilities and equipment,
which continue for the agreed upon duration of the service.
MOU - Minutes of Use.
NECA - National Exchange Carriers Association.
Non-Recurring Charge (“NRC”) - The initial charge, usually assessed on a one-time basis, to initiate and
establish service.
PIN - Personal Identification Number. See Authorization Code.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 1
Original Page 4
SECTION 1.0 – DEFINITIONS, (CONT’D.)
Point of Presence (“POP”) - Point of Presence
Premises - The space occupied by a customer or authorized user in a building or buildings or contiguous
property not separated by a public right of way.
Recurring Charges - Monthly charges to the Customer for services, and equipment, which continues for the
agreed upon duration of the service.
Service - Any means of service offered herein or any combination thereof.
Service Commencement Date - The first day following the date on which the Company notifies the Customer
that the requested service or facility is available for use, unless extended by the Customer's refusal to accept
service which does not conform to standards set forth in the Service order or this tariff, in which case the
Service Commencement Date is the date of the Customer's acceptance of service. The parties may mutually
agree on a substitute Service Commencement Date.
Service Order - The written or verbal request for Company services by the Customer and the Company in the
format devised by the Company. A Service Order initiates the respective obligations of the parties as set forth
therein and pursuant to this tariff.
Services - The Company's telecommunications services offered on the Company's network.
Shared Inbound Calls - Refers to calls that are terminated via the Customer's Company-provided local
exchange line.
Shared Outbound Calls - Refers to calls in Feature Group (FGD) exchanges whereby the Customer's local
telephone lines are presubscribed by the Company to the Company's outbound service such that "1 + 10-digit
number" calls are automatically routed to the Company's or an IXC’s network. Calls to stations within the
Customer’s LATA may be placed by dialing "10XXX" or "101XXXX" with 1 + 10-digit number."
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 1
Original Page 5
SECTION 1.0 – DEFINITIONS, (CONT’D.)
Station - The network control signaling unit and any other equipment provided at the Customer’s premises
that enables the Customer to establish communications connections and to effect communications through
such connections.
Subscriber - The person, firm, partnership, corporation, or other entity that orders telecommunications service
from the Company. Service may be ordered by, or on behalf of, those who own, lease or otherwise manage
the pay telephone, PBX, or other switch vehicle from which an End User places a call utilizing the services of
the Company.
Switched Access Origination/Termination - Where access between the Customer and the interexchange
carrier is provided on local exchange company Feature Group circuits and the connection to the Customer is a
LEC-provided business or residential access line. The cost of switched Feature Group access is billed to the
interexchange carrier.
Terminal Equipment - Any telecommunications equipment other than the transmission or receiving
equipment installed at a Company location.
Usage Charges - Charges for minutes or messages traversing over local exchange facilities.
User or End User - A Customer, Joint User, or any other person authorized by a Customer to use service
provided under this tariff.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 1
SECTION 2.0 - RULES AND REGULATIONS
2.1
Undertaking of the Company
2.1.1
Scope
The Company undertakes to furnish communications service pursuant to the terms of this
tariff in connection with one-way and/or two-way information transmission originating from
points within the State of New York.
The Company is responsible under this tariff only for the services and facilities provided
hereunder, and it assumes no responsibility for any service provided by any other entity that
purchases access to the Company network in order to originate or terminate its own services,
or to communicate with its own Customers.
2.1.2
2.1.3
Shortage of Equipment or Facilities
A.
The Company reserves the right to limit or to allocate the use of existing facilities,
or of additional facilities offered by the Company, when necessary because of lack
of facilities, or due to some other cause beyond the Company's control.
B.
The furnishing of service under this tariff is subject to the availability on a
continuing basis of all the necessary facilities and is limited to the capacity of the
Company's facilities as well as facilities the Company may obtain from other
carriers to furnish service from time to time as required at the sole discretion of the
Company.
Terms and Conditions
A.
Service is provided on the basis of a minimum period of at least thirty days (30), 24hours per day. For the purpose of computing charges in this tariff, a month is
considered to have 30 days.
B.
Except as otherwise stated in the tariff, Customers may be required to enter into
written service orders which shall contain or reference a specific description of the
service ordered, the rates to be charged, the duration of the services, and the terms
and conditions in this tariff. Customers will also be required to execute any other
documents as may be reasonably requested by the Company.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 2
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.1
Undertaking of the Company, (Cont'd.)
2.1.3
Terms and Conditions, (Cont'd.)
C.
Except as otherwise stated in the tariff, at the expiration of the initial term specified
in each Service Order, or in any extension thereof, service shall continue on a month
to month basis at the then current rates unless terminated by either party upon
notice. Any termination shall not relieve the Customer of its obligation to pay any
charges incurred under the service order and this tariff prior to termination. The
rights and obligations that by their nature extend beyond the termination of the term
of the service order shall survive such termination.
D.
Service may be terminated upon written notice to the Customer if:
1.
the Customer is using the service in violation of this tariff; or
2.
the Customer is using the service in violation of the law.
E.
This tariff shall be interpreted and governed by the laws of the State of New York
without regard for its choice of laws provision.
F.
Any Other Telephone Company may not interfere with the right of any person or
entity to obtain service directly from the Company. No person or entity shall be
required to make any payment, incur any penalty, monetary or otherwise, or
purchase any services in order to have the right to obtain service directly from the
Company.
G.
To the extent that either the Company or any Other Telephone Company exercises
control over available cable pairs, conduit, duct space, raceways, or other facilities
needed by the other to reach a person or entity, the party exercising such control
shall make them available to the other on terms equivalent to those under which the
Company makes similar facilities under its control available to its Customers. At
the reasonable request of either party, the Company and the Other Telephone
Company shall jointly attempt to obtain from the owner of the property access for
the other party to serve a person or entity.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 3
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.1
Undertaking of the Company, (Cont'd.)
2.1.4
Limitations on Liability
A.
Except as otherwise stated in this section, the liability of the Company for damages
arising out of either: (1) the furnishing of its services, including but not limited to
mistakes, omissions, interruptions, delays, or errors, or other defects,
representations, or use of these services or (2) the failure to furnish its service,
whether caused by acts or omission, shall be limited to the extension of allowances
to the Customer for interruptions in service as set forth in Section 2.6.
B.
Except for the extension of allowances to the Customer for interruptions in service
as set forth in Section 2.6, the Company shall not be liable to a Customer or third
party for any direct, indirect, special, incidental, reliance, consequential, exemplary
or punitive damages, including, but not limited to, loss of revenue or profits, for any
reason whatsoever, including, but not limited to, any act or omission, failure to
perform, delay, interruption, failure to provide any service or any failure in or
breakdown of facilities associated with the service.
C.
The liability of the Company for errors in billing that result in overpayment by the
Customer shall be limited to a credit equal to the dollar amount erroneously billed
or, in the event that payment has been made and service has been discontinued, to a
refund of the amount erroneously billed.
D.
The Company shall be indemnified and saved harmless by the Customer from and
against all loss, liability, damage and expense, including reasonable counsel fees,
due to:
1.
Any act or omission of: (a) the Customer, (b) any other entity furnishing
service, equipment or facilities for use in conjunction with services or
facilities provided by the Company; or (c) common carriers or
warehousemen, except as contracted by the Company;
2.
Any delay or failure of performance or equipment due to causes beyond the
Company's control, including but not limited to, acts of God, fires, floods,
earthquakes, hurricanes, or other catastrophes; national emergencies,
insurrections, riots, wars or other civil commotions; strikes, lockouts, work
stoppages or other labor difficulties; criminal actions taken against the
Company; unavailability, failure or malfunction of equipment or facilities
provided by the Customer or third parties; and any law, order, regulation or
other action of any governing authority or agency thereof;
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 4
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.1
Undertaking of the Company, (Cont'd.)
2.1.4
Limitations on Liability, (Cont'd.)
3.
Any unlawful or unauthorized use of the Company's facilities and services;
4.
Libel, slander, invasion of privacy or infringement of patents, trade secrets,
or copyrights arising from or in connection with the material transmitted by
means of Company-provided facilities or services; or by means of the
combination of Company-provided facilities or services;
5.
Breach in the privacy or security of communications transmitted over the
Company's facilities;
6.
Changes in any of the facilities, operations or procedures of the Company
that render any equipment, facilities or services provided by the Customer
obsolete, or require modification or alteration of such equipment, facilities
or services, or otherwise affect their use or performance, except where
reasonable notice is required by the Company and is not provided to the
Customer, in which event the Company's liability is limited as set forth in
paragraph A. of this Subsection 2.1.4.
7.
Defacement of or damage to Customer premises resulting from the
furnishing of services or equipment on such premises or the installation or
removal thereof;
8.
Injury to property or injury or death to persons, including claims for
payments made under Workers' Compensation law or under any plan for
employee disability or death benefits, arising out of, or caused by, any act or
omission of the Customer, or the construction, installation, maintenance,
presence, use or removal of the Customer's facilities or equipment
connected, or to be connected to the Company's facilities;
9.
Any noncompletion of calls due to network busy conditions;
10.
Any calls not actually attempted to be completed during any period that
service is unavailable;
11.
And any other claim resulting from any act or omission of the Customer or
patron(s) of the Customer relating to the use of Company services or
facilities.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 5
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.1
Undertaking of the Company, (Cont'd.)
2.1.4
Limitations on Liability, (Cont'd.)
E.
The Company does not guarantee nor make any warranty with respect to
installations provided by it for use in an explosive atmosphere.
F.
The Company makes no warranties or representations, EXPRESS OR IMPLIED,
either in fact or by operation of law, statutory or otherwise, including warranties of
merchantability or fitness for a particular use, except those expressly set forth
herein.
G.
Failure by the Company to assert its rights pursuant to one provision of this rate
sheet does not preclude the Company from asserting its rights under other
provisions.
H.
Directory Errors - In the absence of gross negligence or willful misconduct, no
liability for damages arising from errors or mistakes in or omissions of directory
listings, or errors or mistakes in or omissions of listing obtainable from the directory
assistance operator, including errors in the reporting thereof, shall attach to the
Company. An allowance for errors or mistakes in or omissions of published
directory listings or for errors or mistakes in or omissions of listing obtainable from
the directory assistance operator shall be at the monthly tariff rate for each listing, or
in the case of a free or no-charge directory listing, credit shall equal two times the
monthly tariff rate for an additional listing, for the life of the directory or the charge
period during which the error, mistake or omission occurs.
I.
With respect to Emergency Number 911 Service:
1.
This service is offered solely as an aid in handling assistance calls in
connection with fire, police and other emergencies. The Company is not
responsible for any losses, claims, demands, suits or any liability
whatsoever, whether suffered, made instituted or asserted by the Customer
or by any other party or person for any personal injury or death of any
person or persons, and for any loss, damage or destruction of any property,
whether owned by the Customer or others, caused or claimed to have been
caused by: (1) mistakes, omissions, interruptions, delays, errors or other
defects in the provision of service, of (2) installation, operation, failure to
operate, maintenance, removal, presence, condition, local or use of any
equipment and facilities furnishing this service.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 6
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.1
Undertaking of the Company, (Cont'd.)
2.1.4
Limitations on Liability, (Cont'd.)
I.
2.1.5
With respect to Emergency Number 911 Service:, (Cont'd.)
2.
Neither is the Company responsible for any infringement, nor invasion of
the right of privacy of any person or persons, caused or claimed to have
been caused directly or indirectly, by the installation, operation, failure to
operate, maintenance, removal, presence, condition, occasion or use of
emergency 911 service features and the equipment associated therewith, or
by any services furnished by the Company, including, but not limited to the
identification of the telephone number, address or name associated with the
telephone used by the party or parties accessing emergency 911 service, and
which arise out of the negligence or other wrongful act of the Company, the
Customer, its users, agencies or municipalities, or the employees or agents
of any one of them.
3.
When a Customer with a nonpublished telephone number, as defined herein,
places a call to the emergency 911 service, the Company will release the
name and address of the calling party, where such information can be
determined, to the appropriate local governmental authority responsible for
emergency 911 service upon request of such governmental authority. By
subscribing to service under this rate sheet, the Customer acknowledges and
agrees with the release of information as described above.
Notification of Service-Affecting Activities
The Company will provide the Customer reasonable notification of service-affecting
activities that may occur in normal operation of its business. Such activities may include, but
are not limited to, equipment or facilities additions, removals or rearrangements and routine
preventative maintenance. Generally, such activities are not specific to an individual
Customer but affect many Customers' services. No specific advance notification period is
applicable to all service activities. The Company will work cooperatively with the Customer
to determine the reasonable notification requirements. With some emergency or unplanned
service-affecting conditions, such as an outage resulting from cable damage, notification to
the Customer may not be possible.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 7
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.1
Undertaking of the Company, (Cont'd.)
2.1.6
Provision of Equipment and Facilities
A.
The Company shall use reasonable efforts to make available services to a Customer
on or before a particular date, subject to the provisions of and compliance by the
Customer with, the regulations contained in this tariff. The Company does not
guarantee availability by any such date and shall not be liable for any delays in
commencing service to any Customer.
B.
The Company shall use reasonable efforts to maintain only the facilities and
equipment that it furnishes to the Customer. The Customer may not, nor may the
Customer permit others to, rearrange, disconnect, remove, attempt to repair, or
otherwise interfere with any of the facilities or equipment installed by the Company,
except upon the written consent of the Company.
C.
The Company may substitute, change or rearrange any equipment or facility at any
time and from time to time, but shall not thereby alter the technical parameters of the
service provided the Customer.
D.
Equipment the Company provides or installs at the Customer Premises for use in
connection with the services the Company offers shall not be used for any purpose
other than that for which it was provided.
E.
The Customer shall be responsible for the payment of service charges as set forth
herein for visits by the Company's agents or employees to the Premises of the
Customer when the service difficulty or trouble report results from the use of
equipment or facilities provided by any party other than the Company, including but
not limited to the Customer.
F.
The Company shall not be responsible for the installation, operation, or maintenance
of any Customer-provided communications equipment. Where such equipment is
connected to the facilities furnished pursuant to this tariff, the responsibility of the
Company shall be limited to the furnishing of facilities offered under this tariff and
to the maintenance and operation of such facilities. Subject to this responsibility, the
Company shall not be responsible for:
1.
the transmission of signals by Customer-provided equipment or for the
quality of, or defects in, such transmission; or
2.
the reception of signals by Customer-provided equipment.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 8
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.1
Undertaking of the Company, (Cont'd.)
2.1.7
Non-routine Installation
At the Customer's request, installation and/or maintenance may be performed outside the
Company's regular business hours or in hazardous locations. In such cases, charges based on
cost of the actual labor, material, or other costs incurred by or charged to the Company will
apply. If installation is started during regular business hours but, at the Customer's request,
extends beyond regular business hours into time periods including, but not limited to,
weekends, holidays, and/or night hours, additional charges may apply.
2.1.8
Special Construction
Subject to the agreement of the Company and to all of the regulations contained in this tariff,
special construction of facilities may be undertaken on a reasonable efforts basis at the
request of the Customer. Special construction is that construction undertaken:
2.1.9
A.
where facilities are not presently available, and there is no other requirement for the
facilities so constructed;
B.
of a type other than that which the Company would normally utilize in the
furnishing of its services;
C.
over a route other than that which the Company would normally utilize in the
furnishing of its services;
D.
in a quantity greater than that which the Company would normally construct;
E.
on an expedited basis;
F.
on a temporary basis until permanent facilities are available;
G.
involving abnormal costs; or
H.
in advance of its normal construction.
Ownership of Facilities
Title to all facilities provided in accordance with this rate sheet remains in the Company, its
partners, agents, contractors or suppliers.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 9
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.2
2.3
Prohibited Uses
2.2.1
The services the Company offers shall not be used for any unlawful purpose or for any use as
to which the Customer has not obtained all required governmental approvals, authorizations,
licenses, consents and permits.
2.2.2
The Company may require applicants for service who intend to use the Company's offerings
for resale and/or for shared use to file a letter with the Company confirming that their use of
the Company's offerings complies with relevant laws and Department regulations, policies,
orders, and decisions.
2.2.3
The Company may block any signals being transmitted over its Network by Customers that
cause interference to the Company or other users. Customer shall be relieved of all
obligations to make payments for charges relating to any blocked Service and shall
indemnify the Company for any claim, judgment or liability resulting from such blockage.
2.2.4
A customer, joint user, or authorized user may not assign, or transfer in any manner, the
service or any rights associated with the service without the written consent of the Company.
The Company will permit a Customer to transfer its existing service to another entity if the
existing Customer has paid all charges owed to the Company for regulated communications
services. Such a transfer will be treated as a disconnection of existing service and installation
of new service, and non-recurring installation charges as stated in this tariff will apply.
Obligations of the Customer
2.3.1
General
The Customer is responsible for making proper application for service; placing any
necessary order, complying with tariff regulations; payment of charges for services provided.
Specific Customer responsibilities include, but are not limited to the following:
A.
the payment of all applicable charges pursuant to this tariff;
B.
damage to or loss of the Company's facilities or equipment caused by the acts or
omissions of the Customer; or the noncompliance by the Customer, with these
regulations; or by fire or theft or other casualty on the Customer Premises, unless
caused by the negligence or willful misconduct of the employees or agents of the
Company;
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 10
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.3
Obligations of the Customer, (Cont'd.)
2.3.1
General, (Cont'd.)
C.
providing at no charge, as specified from time to time by the Company, any needed
personnel, equipment space and power to operate Company facilities and equipment
installed on the premises of the Customer, and the level of heating and air conditioning necessary to maintain the proper operating environment on such premises;
D.
obtaining, maintaining, and otherwise having full responsibility for all rights-of-way
and conduits necessary for installation of fiber optic cable and associated equipment
used to provide Communication Services to the Customer from the cable building
entrance or property line to the location of the equipment space described in 2.3.1.C.
Any and all costs associated with obtaining and maintaining the rights-of-way
described herein, including the costs of altering the structure to permit installation of
the Company-provided facilities, shall be borne entirely by, or may be charged by
the Company to, the Customer. The Company may require the Customer to
demonstrate its compliance with this section prior to accepting an order for service;
E.
providing a safe place to work and complying with all laws and regulations
regarding the working conditions on the premises at which Company employees and
agents shall be installing or maintaining the Company's facilities and equipment.
The Customer may be required to install and maintain Company facilities and
equipment within a hazardous area if, in the Company's opinion, injury or damage to
the Company's employees or property might result from installation or maintenance
by the Company. The Customer shall be responsible for identifying, monitoring,
removing and disposing of any hazardous material (e.g. asbestos) prior to any
construction or installation work;
F.
complying with all laws and regulations applicable to, and obtaining all consents,
approvals, licenses and permits as may be required with respect to, the location of
Company facilities and equipment in any Customer premises or the rights-of-way
for which Customer is responsible under Section 2.3.1.D; and granting or obtaining
permission for Company agents or employees to enter the premises of the Customer
at any time for the purpose of installing, inspecting, maintaining, repairing, or upon
termination of service as stated herein, removing the facilities or equipment of the
Company;
G.
not creating, or allowing to be placed, any liens or other encumbrances on the
Company's equipment or facilities; and
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 11
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.3
Obligations of the Customer, (Cont'd.)
2.3.1
General, (Cont'd.)
H.
2.3.2
making Company facilities and equipment available periodically for maintenance
purposes at a time agreeable to both the Company and the Customer. No allowance
will be made for the period during which service is interrupted for such purposes.
Liability of the Customer
A.
The Customer will be liable for damages to the facilities of the Company and for all
incidental and consequential damages caused by the negligent or intentional acts or
omissions of the Customer, its officers, employees, agents, invites, or contractors
where such acts or omissions are not the direct result of the Company's negligence
or intentional misconduct.
B.
To the extent caused by any negligent or intentional act of the Customer as
described in A., preceding, the Customer shall indemnify, defend and hold harmless
the Company from and against all claims, actions, damages, liabilities, costs and
expenses, including reasonable attorneys' fees, for (1) any loss, destruction or
damage to property of any third party, and (2) any liability incurred by the Company
to any third party pursuant to this or any other rate sheet of the Company, or
otherwise, for any interruption of, interference to, or other defect in any service
provided by the Company to such third party.
C.
The Customer shall not assert any claim against any other Customer or user of the
Company's services for damages resulting in whole or in part from or arising in
connection with the furnishing of service under this rate sheet including but not
limited to mistakes, omissions, interruptions, delays, errors or other defects or
misrepresentations, whether or not such other Customer or user contributed in any
way to the occurrence of the damages, unless such damages were caused solely by
the negligent or intentional act or omission of the other Customer or user and not by
any act or omission of the Company. Nothing in this rate sheet is intended either to
limit or to expand Customer's right to assert any claims against third parties for
damages of any nature other than those described in the preceding sentence.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 12
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.4
Customer Equipment and Channels
2.4.1
General
A User may transmit or receive information or signals via the facilities of the Company. The
Company's services are designed primarily for the transmission of voice-grade telephonic
signals, except as otherwise stated in this tariff. A User may transmit any form of signal that
is compatible with the Company's equipment, but the Company does not guarantee that its
services will be suitable for purposes other than voice-grade telephonic communication
except as specifically stated in this tariff.
2.4.2
Station Equipment
A.
Terminal equipment on the User's Premises and the electric power consumed by
such equipment shall be provided by and maintained at the expense of the User. The
User is responsible for the provision of wiring or cable to connect its terminal
equipment to the Company Point of Connection.
B.
The Customer is responsible for ensuring that Customer-provided equipment
connected to Company equipment and facilities is compatible with such equipment
and facilities. The magnitude and character of the voltages and currents impressed
on Company-provided equipment and wiring by the connection, operation, or
maintenance of such equipment and wiring shall be such as not to cause damage to
the Company-provided equipment and wiring or injury to the Company's employees
or to other persons. Any additional protective equipment required to prevent such
damage or injury shall be provided by the Company at the Customer's expense,
subject to prior Customer approval of the equipment expense.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 13
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.4
Customer Equipment and Channels, (Cont'd.)
2.4.3
2.4.4
Interconnection of Facilities
A.
Any special interface equipment necessary to achieve compatibility between the
facilities and equipment of the Company used for furnishing Communication
Services and the channels, facilities, or equipment of others shall be provided at the
Customer's expense.
B.
Communication Services may be connected to the services or facilities of other
communications carriers only when authorized by, and in accordance with, the terms
and conditions of the tariffs of the other communications carriers that are applicable
to such connections.
C.
Facilities furnished under this tariff may be connected to Customer-provided
terminal equipment in accordance with the provisions of this tariff. All such terminal
equipment shall be registered by the Federal Communications Commission pursuant
to Part 68 of Title 47, Code of Federal Regulations; and all User-provided wiring
shall be installed and maintained in compliance with those regulations.
D.
Users may interconnect communications facilities that are used in whole or in part
for interstate communications to services provided under this tariff only to the extent
that the user is an is "End User" as defined in Section 59.2(m), Title 47, Code of
Federal Regulations (1992 edition).
Inspections
A.
Upon suitable notification to the Customer, and at a reasonable time, the Company
may make such tests and inspections as may be necessary to determine that the
Customer is complying with the requirements set forth in Section 2.4.2.A. for the
installation, operation, and maintenance of Customer-provided facilities, equipment,
and wiring in the connection of Customer-provided facilities and equipment to
Company-owned facilities and equipment.
B.
If the protective requirements for Customer-provided equipment are not being
complied with, the Company may take such action as it deems necessary to protect
its facilities, equipment, and personnel. The Company will notify the Customer
promptly if there is any need for further corrective action. Within ten (10) days of
receiving this notice, the Customer must take this corrective action and notify the
Company of the action taken. If the Customer fails to do this, the Company may
take whatever additional action is deemed necessary, including the suspension of
service, to protect its facilities, equipment and personnel from harm.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 14
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.5
Payment Arrangements
2.5.1
Payment for Service
The Customer is responsible for the payment of all charges for facilities and services
furnished by the Company to the Customer and to all Authorized Users by the Customer,
regardless of whether those services are used by the Customer itself or are resold to or shared
with other persons.
The Customer is responsible for payment of any sales, use, gross receipts, excise, access or
other local, state, federal and 911 taxes, charges or surcharges (however designated)
(excluding taxes on Company's net income) imposed on or based upon the provision, sale or
use of Network Services.
The security of Customer PIN is the responsibility of the Customer. All calls placed using a
PIN shall be billed to and shall be the obligation of the Customer. The Customer shall not be
responsible for charges in connection with the unauthorized use of PINs arising after the
Customer notifies the Company of the loss, theft, or other breach of security of such PINs.
Customers will only be charged once, on either an interstate or intrastate basis, for any
nonrecurring charges.
2.5.2
Billing and Collection of Charges
The Customer is responsible for payment of all charges incurred by the Customer or other
Authorized Users for services and facilities furnished to the Customer by the Company.
A.
Nonrecurring charges are due and payable within fifteen (15) days after the invoice
date, unless otherwise agreed to in advance.
B.
The Company shall present invoices for recurring charges monthly to the Customer,
in advance of the month in which service is provided, and Recurring Charges shall
be due and payable within fifteen (15) days after the invoice date. When billing is
based on customer usage, charges will be billed monthly for the preceding billing
periods.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 15
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.5
Payment Arrangements, (Cont'd.)
2.5.2
Billing and Collection of Charges, (Cont'd.)
C.
When service does not begin on the first day of the month, or end on the last day of
the month, the charge for the fraction of the month in which service was furnished
will be calculated on a pro rata basis. For this purpose, every month is considered to
have thirty (30) days.
D.
Billing of the Customer by the Company will begin on the Service Commencement
Date, which is the first day following the date on which the Company notifies the
Customer that the service or facility is available for use, except that the Service
Commencement Date may be postponed by mutual agreement of the parties, or if
the service or facility does not conform to standards set forth in this tariff or the
Service Order. Billing accrues through and includes the day that the service, circuit,
arrangement or component is discontinued.
E.
If any portion of the payment is not received by the Company, or if any portion of
the payment is received by the Company in funds that are not immediately available,
by the due date on the bill, then a late payment penalty shall be due the Company.
The late payment penalty shall be that portion of the payment not received by the
date due minus any charges billed as local taxes multiplied by 1.5% or the highest
allowable by law. Late payment charges do not apply to government agencies of the
State of New York. These agencies are required to make payment in accordance
with the provisions of Article XI-A of the State Finance Law (Chapter 153 of the
Laws of 1984).
F.
Customers will be assessed a charge, as set forth in the Current Rates section of this
Tariff, for each check submitted by the Customer to the Company that a financial
institution refuses to honor.
G.
If service is disconnected by the Company in accordance with Section 2.5.7
following and later restored, restoration of service will be subject to all applicable
installation charges
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 16
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.5
Payment Arrangements, (Cont'd.)
2.5.3
Customer Overpayments
The Company will provide interest on Customer overpayments that are not refunded within
30 days of the date the Company receives the overpayment. An overpayment is considered to
have occurred when payment in excess of the correct charges for service is made because of
erroneous Company billing. The Customer will be issued reimbursement for the
overpayment, plus interest, or, if agreed to by the Customer, credit for the amount will be
provided on the next regular Company bill. The rate of interest shall be the greater of the
Customer deposit interest rate or the Company’s applicable late payment rate.
Interest shall be paid from the date when overpayment was made, adjusted for any changes
in the deposit rate or late payment rate, and compounded monthly, until the date when the
overpayment is refunded. The date when overpayment is considered to have been made will
be the date on which the Customer overpayment was originally recorded to the Customer
account by the Company.
2.5.4
Disputed Bills
A.
In the event that a billing dispute occurs concerning any charges billed to the
Customer by the Company, the Company may require the Customer to pay the
undisputed portion of the bill to avoid discontinuance of service for non-payment.
The Customer must submit a documented claim for the disputed amount. The
Customer will submit all documentation as may reasonably be required to support
the claim. All claims must be submitted to the Company within 90 days of receipt of
billing for those services. If the Customer does not submit a claim as stated above,
the Customer waives all rights to filing a claim thereafter.
B.
Unless disputed the invoice shall be deemed to be correct and payable in full by the
Customer. If the Customer is unable to resolve any dispute with the Company, then
the Customer may file a complaint with the New York Department of Public
Service, Three Empire State Plaza Albany, New York 12223.
C.
If the dispute is resolved in favor of the Customer and the Customer has withheld
the disputed amount, no interest credits or penalties will apply.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 17
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.5
Payment Arrangements, (Cont'd.)
2.5.5
Advance Payments
To safeguard its interests, the Company may require a Customer to make an advance
payment before services and facilities are furnished. The advance payment will not exceed
an amount equal to the non-recurring charge(s) and one month's charges for the service or
facility. In addition, where special construction is involved, the advance payment may also
include an amount equal to the estimated non-recurring charges for the special construction
and recurring charges (if any) for a period to be set between the Company and the Customer.
The advance payment will be credited to the Customer's initial bill. An advance payment
may be required in addition to a deposit. The Company will not condition service upon
payment in advance for any person it knows to be a recipient of public assistance,
supplemental security income, or additional State payments.
2.5.6
Deposits
Subject to special provisions as may be set forth in this tariff, any applicant or Customer
whose financial responsibility is not established to the satisfaction of the Company may be
required to deposit a sum up to an amount equal to the total of the estimated local service and
intraLATA toll charges for up to two months for the facilities and service. If the minimum
period of service for the requested facilities and service is more than one month, as specified
in this Tariff, the Customer may also be required to deposit a sum up to an amount equal to
the total charges for service for the minimum service period less any connection charge paid
by the Customer.
The fact that a deposit has been made shall in no way relieve the applicant or Customer from
complying with the Tariff regulations for the prompt payment of bills on presentation. Each
applicant from whom a deposit is collected will be given a certificate of deposit and circular
containing the terms and conditions applicable to deposits, in accordance with the Rules and
Regulations of the Department pertaining to Customer deposits.
A.
Interest on Deposits
Simple interest at the rate specified by the Department shall be credited or paid to
the Customer while the Company holds the deposit.
B.
Inadequate Deposit
If the amount of a deposit is proven to be less than required to meet the requirements
specified above, the Customer shall be required to pay an additional deposit upon
request.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 18
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.5
Payment Arrangements, (Cont'd.)
2.5.6
Deposits, (Cont'd.)
C.
Return of Deposit
When a deposit is to be returned, the Customer may request that the full amount of
the deposit be issued by check. If the Customer requests that the full amount be
credited to amounts owed the Company, the Company will process the transaction
on the billing date and apply the deposit to any amount currently owed to the
Company, and return any remaining amount of the deposit to the Customer by check
D.
For Residential Customers
1.
General
Except as provided in the following, the Company may require a deposit, as
described in Section 2.5.6 A-C of this tariff, from a residential Customer
who is applying for service if the Customer:
a.
has had service terminated for nonpayment once within the
preceding six month period.
b.
is delinquent in payment. A Customer is delinquent in payment if
that Customer has received two consecutive telephone bills without
making payment of at least one-half the total arrears due on the due
date of the second bill. A Customer is not considered delinquent,
however, if an amount in dispute is not paid before the dispute is
resolved.
c.
fails to provide reasonable proof of identity.
d.
does not give the Company permission to determine the existence
of reportable charges or if the Customer has been terminated for
nonpayment during the preceding six (6) months on a current or
previous account with other local telephone companies.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 19
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.5
Payment Arrangements, (Cont'd.)
2.5.6
Deposits, (Cont'd.)
D.
For Residential Customers, (Cont’d.)
1.
General, (Cont’d.)
An existing Customer is an applicant for service who was a Customer of the
Company within twelve months of making the request, provided that prior
service was not terminated for nonpayment, unless service is requested
within 10 days of such termination for nonpayment. Applicants for
residential service and existing residential Customers are permitted to pay
deposits in installments over a period not to exceed 6 months.
A new Customer is an applicant for service who has not been a Customer of
the Company within twelve months of making the request for service. A
new Customer shall not be required to post a security deposit as a condition
of receiving telephone service.
A seasonal Customer is an individual who applies for and receives
telephone service periodically each year, intermittently during the year or at
other regular intervals scheduled at the time of application. A seasonal
Customer may be required to post a deposit.
2.
Customers Exempt from Deposits
A new Customer or existing Customer who is 62 years of age or older shall
be exempt from any deposit requirement unless such person's telephone
service was terminated for nonpayment during the preceding six months.
Proof of age will be required from any person claiming exemption from
deposit requirements because of age. If the proof requested by the Company
is not received within 30 days from the date service is connected, or 30 days
from the date that verification of age is requested from an existing
Customer, the Company may suspend or terminate service unless the
Customer pays the required deposit. Any new Customer or existing
Customer 62 years of age or older shall be permitted to pay a deposit in
installments over a period not to exceed 12 months.
The Company shall not require any person it knows to be a recipient of
public assistance, supplemental security income or additional state
payments to post a deposit.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 20
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.5
Payment Arrangements, (Cont'd.)
2.5.6
Deposits, (Cont'd.)
D.
For Residential Customers, (Cont’d.)
3.
Recent Payment History
A Customer who has a recent payment history (within the preceding twelve
months) with the Company are entitled to service without payment of a
deposit unless their records indicate that they are delinquent in payment or
have had service terminated for nonpayment. A Customer who still owes
money to the Company for residential service on a prior account shall be
offered a deferred payment plan provided that the Customer had service for
three months and was not terminated for nonpayment during that period.
New deposits from a residential Customer is reviewed after the first three
(3) monthly bills have been rendered; if too much has been taken, the excess
is returned. The entire deposit is returned to a residential Customer after l
year, unless the Customer is delinquent in payment, in which case the
Company may continue to retain the deposit until the delinquency is
satisfied. If the service is discontinued, the deposit is applied against the
final bill, and any balance is returned to the Customer.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 21
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.6
Discontinuance of Service
2.6.1
Suspension or Termination for Nonpayment
In the event that any bill rendered or any deposit required is not paid, the Company may
suspend service or terminate service until the bill or the required deposit has been paid. If
service is suspended or terminated for nonpayment, the Customer will be billed a Connection
Charge as well as any payment due and any applicable deposits upon reconnection.
A.
Termination shall not be made until at least 20 days after written notification has
been mailed to the billing address of the Customer.
B.
Suspension will not be made until at least 8 days after written notification has been
mailed to the Customer and 20 days before the termination notice.
Telephone service shall only be suspended during the hours between 8:00 AM and 4:00 PM,
Monday through Thursday and between the hours of 8:00 AM and 3:00 PM on Friday. It
shall not be suspended or terminated for nonpayment on weekends, public holidays, other
federal and state holidays proclaimed by the President or the Governor, or on days when the
main business office of the Company is not open for business, or during the periods from
December 23rd through December 26th or December 30th through January 2nd.
2.6.2
Exceptions to Suspension and Termination
Telephone service shall not be suspended or terminated for:
A.
Nonpayment of bills rendered for charges other than telephone service or deposits
requested in connection with telephone service;
B.
Nonpayment for service for which a bill has not been rendered;
C.
Nonpayment for services that have not been rendered;
D.
Nonpayment of any billed charge which is in dispute or for the nonpayment of a
deposit which is in dispute during the period before a determination of the dispute is
made by the Company in accordance with Company's complaint handling
procedures. These procedures are in accordance with the Department of Public
Service Rules and Regulations contained in Part 609 of 16 NYCRR.
Telephone service may be suspended or terminated for nonpayment of the
undisputed portion of a disputed bill or deposit if the Customer does not pay the
undisputed portion after being asked to do so.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 22
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.6
Discontinuance of Service, (Cont'd.)
2.6.2
Exceptions to Suspension and Termination, (Cont'd.)
E.
2.6.3
Nonpayment of backbilled amounts.
Verification of Nonpayment
Telephone service shall not be suspended or terminated for nonpayment of a bill rendered or
a required deposit unless:
2.6.4
A.
The Company has verified, in a manner approved by the Department of Public
Service, that payment has not been received at any office of the Company or at any
office of an authorized collection agent through the end of the period indicated in the
notice, and
B.
The Company has checked the Customer's account on the day that suspension or
termination is to occur to determine whether payment has been posted to the
Customer's account as of the opening of business on that day.
Termination For Cause Other Than Nonpayment
A.
General
The Company, after notice in writing to the Customer and after having given the
Customer an appropriate opportunity to respond to such notice, may terminate
service and sever the connection(s) from the Customer's premises under the
following conditions:
1.
in the event of prohibited, unlawful or improper use of the facilities or
service, or any other violation by the Customer of the rules and regulations
governing the facilities and service furnished, or
2.
if, in the judgment of the Company, any use of the facilities or service by
the Customer may adversely affect the Company's personnel, plant,
property or service. The Company shall have the right to take immediate
action, including termination of the service and severing of the connection,
without notice to the Customer when injury or damage to telephone
personnel, plant, property or service is occurring, or is likely to occur, or
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 23
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.6
Discontinuance of Service, (Cont'd.)
2.6.4
Termination For Cause Other Than Nonpayment, (Cont'd.)
A.
B.
General, (Cont'd.)
3.
in the event of unauthorized use, where the Customer fails to take
reasonable steps to prevent the unauthorized use of the facilities or service
received from the Company, or
4.
in the event that service is connected for a Customer who is indebted to the
Company for service or facilities previously furnished, that service may be
terminated by the Company unless the Customer satisfies the indebtedness
within 20 days after written notification.
Prohibited, Unlawful or Improper Use of the Facilities or Service
Prohibited, unlawful or improper use of the facilities or service includes, but is not
limited to:
1.
The use of facilities or service of the Company without payment of Tariff
charges;
2.
Calling or permitting others to call another person or persons so frequently
or at such times of the day or in such manner as to harass, frighten, abuse or
torment such other person or persons;
3.
The use of profane or obscene language;
4.
The use of the service in such a manner such that it interferes with the
service of other Customers or prevents them from making or receiving calls;
5.
The use of a mechanical dialing device or recorded announcement
equipment to seize a Customer's line, thereby interfering with the
Customer's use of the service;
6.
Permitting fraudulent use.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 24
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.6
Discontinuance of Service, (Cont'd.)
2.6.4
Termination For Cause Other Than Nonpayment, (Cont'd.)
C.
D.
Abandonment or Unauthorized Use of Facilities
1.
If it is determined that facilities have been abandoned, or are being used by
unauthorized persons, or that the Customer has failed to take reasonable
steps to prevent unauthorized use, the Company may terminate telephone
service.
2.
In the event that telephone service is terminated for abandonment of
facilities or unauthorized use and service is subsequently restored to the
same Customer at the same location:
-
No charge shall apply for the period during which service had been
terminated, and
-
Reconnection charges will apply when service is restored.
However, no charge shall be made for reconnection if the service
was terminated due to an error on the part of the Company.
Change in the Company's Ability to Secure Access
Any change in the Company's ability (a) to secure and retain suitable facilities and
rights for the construction and maintenance of the necessary circuits and equipment
or (b) to secure and retain suitable space for its plant and facilities in the building
where service is provided to the Customer may require termination of a Customer's
service until such time as new arrangements can be made. No charges will be
assessed the Customer while service is terminated, and no connection charges will
apply when the service is restored.
2.6.5
Emergency Termination of Service
The Company will immediately terminate the service of any Customer, on request, when the
Customer has reasonable belief that the service is being used by an unauthorized person or
persons. The Company may require that the request be submitted in writing as a follow-up to
a request made by telephone.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 25
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.7
2.8
Cancellation of Application for Service
2.7.1
Applications for service cannot be canceled without the Company's agreement. Where the
Company permits a Customer to cancel an application for service prior to the start of service
or prior to any special construction, no charges will be imposed except for those specified
below.
2.7.2
Where, prior to cancellation by the Customer, the Company incurs any expenses in installing
the service or in preparing to install the service that it otherwise would not have incurred, a
charge equal to the costs incurred by the Company, less net salvage, shall apply, but in no
case shall this charge exceed the sum of the charge for the minimum period of services
ordered, including installation charges, and all charges others levy against the Company that
would have been chargeable to the Customer had service commenced (all discounted to
present value at six percent).
2.7.3
Where the Company incurs any expense in connection with special construction, or where
special arrangements of facilities or equipment have begun, before the Company receives a
cancellation notice, a charge equal to the costs incurred by the Company, less net salvage,
applies. In such cases, the charge will be based on such elements as the cost of the
equipment, facilities, and material, the cost of installation, engineering, labor, and
supervision, general and administrative expense, other disbursements, depreciation,
maintenance, taxes, provision for return on investment, and any other costs associated with
the special construction or arrangements.
2.7.4
The special charges described in 2.7.3 will be calculated and applied on a case-by-case basis.
Changes in Service Requested
If the Customer makes or requests material changes in circuit engineering, equipment specifications,
service parameters, premises locations, or otherwise materially modifies any provision of the
application for service, the Customer's installation fee shall be adjusted accordingly.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 26
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.9
Allowances for Interruptions in Service
Interruptions in service that are not due to the negligence of, or noncompliance with the provisions of
this tariff by, the Customer or the operation or malfunction of the facilities, power or equipment
provided by the Customer, will be credited to the Customer as set forth in 2.9.1 for the part of the
service that the interruption affects.
2.9.1
2.9.2
General
A.
A credit allowance will be given when service is interrupted, except as specified
below. A service is interrupted when it becomes inoperative to the Customer, e.g.,
the Customer is unable to transmit or receive, because of a failure of a component
furnished by the Company under this rate sheet.
B.
An interruption period begins when the Customer reports a service, facility or circuit
to be inoperative and, if necessary, releases it for testing and repair. An interruption
period ends when the service, facility or circuit is operative.
C.
If the Customer reports a service, facility or circuit to be interrupted but declines to
release it for testing and repair, or refuses access to its premises for test and repair
by the Company, the service, facility or circuit is considered to be impaired but not
interrupted. No credit allowances will be made for a service, facility or circuit
considered by the Company to be impaired.
D.
The Customer shall be responsible for the payment of service charges as set forth
herein for visits by the Company's agents or employees to the premises of the
Customer when the service difficulty or trouble report results from the use of
equipment or facilities provided by any party other than the Company, including but
not limited to the Customer.
Limitations of Allowances
No credit allowance will be made for any interruption in service:
A.
Due to the negligence of or noncompliance with the provisions of this rate sheet by
any person or entity other than the Company, including but not limited to the
Customer;
B.
Due to the failure of power, equipment, systems, connections or services not
provided by the Company;
C.
Due to circumstances or causes beyond the reasonable control of the Company;
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 27
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.9
Allowances for Interruptions in Service, (Cont'd.)
2.9.2
2.9.3
Limitations of Allowances, (Cont'd.)
D.
During any period in which the Company is not given full and free access to its
facilities and equipment for the purposes of investigating and correcting
interruptions;
E.
A service will not be deemed to be interrupted if a Customer continues to voluntarily
make use of such service. If the service is interrupted, the Customer can get a
service credit, use another means of communications provided by the Company
(pursuant to Section 2.9.3), or utilize another service provider;
F.
During any period when the Customer has released service to the Company for
maintenance purposes or for implementation of a Customer order for a change in
service arrangements;
G.
That occurs or continues due to the Customer's failure to authorize replacement of
any element of special construction; and
H.
That was not reported to the Company within thirty (30) days of the date that service
was affected.
Use of Another Means of Communications
If the Customer elects to use another means of communications during the period of
interruption, the Customer must pay the charges for the alternative service used.
2.9.4
Application of Credits for Interruptions in Service
A.
Credits for interruptions in service that is provided and billed on a flat rate basis for
a minimum period of at least one month, beginning on the date that billing becomes
effective, shall in no event exceed an amount equivalent to the proportionate charge
to the Customer for the period of service during which the event that gave rise to the
claim for a credit occurred. A credit allowance is applied on a pro rata basis against
the rates specified hereunder and is dependent upon the length of the interruption.
Only those facilities on the interrupted portion of the circuit will receive a credit.
B.
For calculating credit allowances, every month is considered to have thirty (30)
days.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 28
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.9
Allowances for Interruptions in Service, (Cont'd.)
2.9.4
Application of Credits for Interruptions in Service, (Cont'd.)
C.
A credit allowance will be given for interruptions of thirty (30) minutes or more.
Two or more interruptions of fifteen (15) minutes or more during any one 24-hour
period shall be combined into one cumulative interruption.
D.
Interruptions of 24 Hours or Less
E.
Length of Interruption
Less than 30 minutes
Amount of Service To Be Credited
None
30 minutes up to but not including 3
hours
3 hours up to but not including 6
hours
6 hours up to but not including 9
hours
9 hours up to but not including 12
hours
12 hours up to but not including 15
hours
15 hours up to but not including 24
hours
1/10 Day
1/5 Day
2/5 Day
3/5 Day
4/5 Day
One Day
Interruptions Over 24 Hours and Less Than 72 Hours
Interruptions over 24 hours and less than 72 hours will be credited 1/5 day for each
3-hour period or fraction thereof. No more than one full day's credit will be allowed
for any period of 24 hours.
F.
Interruptions Over 72 Hours
Interruptions over 72 hours will be credited 2 days for each full 24-hour period. No
more than thirty (30) days credit will be allowed for any one (1) month period.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 29
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.9
Allowances for Interruptions in Service, (Cont'd.)
2.9.5
Cancellation For Service Interruption
Cancellation or termination for service interruption is permitted only if any circuit
experiences a single continuous outage of 8 hours or more or cumulative service credits
equaling 16 hours in a continuous 12-month period. The right to cancel service under this
provision applies only to the single circuit that has been subject to the outage or cumulative
service credits.
2.10
Use of Customer's Service by Others
2.10.1 Joint Use Arrangements
Joint use arrangements will be permitted for all services provided under this tariff. From
each joint use arrangement, one member will be designated as the Customer responsible for
the manner in which the joint use of the service will be allocated. The Company will accept
orders to start, rearrange, relocate, or discontinue service only from the designated Customer.
Without affecting the Customer's ultimate responsibility for payment of all charges for the
service, each joint user shall be responsible for the payment of the charges billed to it.
2.11
Cancellation of Service/Termination Liability
If a Customer cancels a Service Order or terminates services before the completion of the term for
any reason whatsoever other than a service interruption (as defined in Section 2.9.1 above), the
Customer agrees to pay to the Company termination liability charges, as defined below. These
charges shall become due as of the effective date of the cancellation or termination and be payable
within the period, set forth in Section 2.5.2.
2.11.1 Termination Liability
The Customer's termination liability for cancellation of service shall be equal to:
A.
all unpaid Non-Recurring charges reasonably expended by the Company to establish
service to the Customer; plus
B.
any disconnection, early cancellation or termination charges reasonably incurred and
paid to third parties by the Company on behalf of the Customer; plus
C.
all Recurring Charges specified in the applicable Service Order Tariff for the
balance of the then current term discounted at the prime rate announced in the Wall
Street Journal on the third business day following the date of cancellation;
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 30
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.11
Cancellation of Service/Termination Liability, (Cont'd.)
2.11.1 Termination Liability, (Cont'd.)
D.
2.12
minus a reasonable allowance for costs avoided by the Company as a direct result of
the Customer's cancellation.
Cancellation by Customer
Customers may cancel service verbally or in writing. The company shall hold the Customer
responsible for payment of all charges, including fixed fees, surcharges, etc., which accrue up to the
cancellation date. Customers that cancel the primary local exchange line will have the entire Account
disconnected, including any secondary line and all associated features. In the event the Customer
executes a term commitment agreement with the Company, the Customer must cancel service and
terminate the agreement in accordance with the agreement terms.
2.13
Transfers and Assignments
Neither the Company nor the Customer may assign or transfer its rights or duties in connection with
the services and facilities provided by the Company without the written consent of the other party,
except that the Company may assign its rights and duties:
2.14
-
to any subsidiary, parent company or affiliate of the Company; or
-
pursuant to any sale or transfer of substantially all the assets of the Company; or
-
pursuant to any financing, merger or reorganization of the Company.
Customer Liability for Unauthorized Use of the Network
Unauthorized use of the network occurs when a person or entity that does not have actual, apparent,
or implied authority to use the network, obtains the Company's services provided under this rate
sheet.
2.14.1 Customer Liability for Fraud and Unauthorized Use of the Network
A.
The Customer is liable for the unauthorized use of the network obtained through the
fraudulent use of a Company calling card, if such a card is offered by the Company,
or an accepted credit card, provided that the unauthorized use occurs before the
Company has been notified.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 31
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.14
Customer Liability for Unauthorized Use of the Network, (Cont'd.)
2.14.1 Customer Liability for Fraud and Unauthorized Use of the Network, (Cont'd.)
B.
A Company calling card is a telephone calling card issued by the Company at the
Customer's request, which enables the Customer or user(s) authorized by the
Customer to place calls over the Network and to have the charges for such calls
billed to the Customer's account.
An accepted credit card is any credit card that a cardholder has requested or applied
for and received, or has signed, used, or authorized another person to use to obtain
credit. Any credit card issued as an renewal or substitute in accordance with this
paragraph is an accepted credit card when received by the cardholder.
C.
The Customer must give the Company written or oral notice that an unauthorized
use of a Company calling card or an accepted credit card has occurred or may occur
as a result of loss, and/or theft.
D.
The Customer is responsible for payment of all charges for calling card services
furnished to the Customer or to users authorized by the Customer to use service
provided under this rate sheet, unless due to the negligence of the Company. This
responsibility is not changed due to any use, misuse, or abuse of the Customer's
service or Customer-provided equipment by third parties, the Customer's employees,
or the public.
The liability of the Customer for unauthorized use of the Network by credit card
fraud will not exceed the lesser of fifty dollars ($50.00) or the amount of money,
property, labor, or services obtained by the unauthorized user before notification to
the Company.
2.15
Notices and Communications
2.15.1 The Customer shall designate on the Service Order an address to which the Company shall
mail or deliver all notices and other communications, except that the Customer may also
designate a separate address to which the Company's bills for service shall be mailed.
2.15.2 The Company shall designate on the Service Order an address to which the Customer shall
mail or deliver all notices and other communications, except that Company may designate a
separate address on each bill for service to which the Customer shall mail payment on that
bill.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 32
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.15
Notices and Communications
2.15.3 Except as otherwise stated in this tariff, all notices or other communications required to be
given pursuant to this tariff will be in writing. Notices and other communications of either
party, and all bills mailed by the Company, shall be presumed to have been delivered to the
other party on the third business day following placement of the notice, communication or
bill with the U.S. Mail or a private delivery service, prepaid and properly addressed, or when
actually received or refused by the addressee, whichever occurs first.
2.15.4 The Company or the Customer shall advise the other party of any changes to the addresses
designated for notices, other communications or billing, by following the procedures for
giving notice set forth herein.
2.16
Taxes, Fees and Surcharges
The Customer is responsible for the payment of any sales, use, gross receipts, excise, access, or other
local, state, and federal taxes, charges or surcharges (however designated) excluding taxes on the net
income of the Company, imposed on or based upon the provision, sale, or use of services. Any taxes
imposed by a local jurisdiction (e.g., county and municipal taxes) will only be recovered from those
Customers located in the affected jurisdictions.
2.16.1 Surcharge For State Gross Income and Gross Earnings Taxes
A monthly surcharge to recover the additional expense related to the State Gross Income and
Gross Earnings Taxes applies to the recurring and nonrecurring rates and charges for all
intrastate service except returned check charges, late payment charges and rates for local
coin calls. The applicable Gross Revenue Surcharge rates are shown in the Rate Schedule at
the end of this tariff. Any changes to these rates will be filed on 15 days' notice to Customers
and the Department, and as directed by the Department. Whenever the state levies a new tax
on the Company's gross revenues, repeals such a tax, or changes the rate of such a tax, the
Department may approve new surcharge factors, and the Company will file a revised rate
schedule as directed or approved by the Department.
2.16.2 Village or Municipal Surcharge On Local Utility Gross Revenue Taxes
In certain cities and villages a municipal surcharge related to the Local Utility Gross
Revenue Taxes applies to the recurring and nonrecurring rates and charges for all intrastate
service except returned check charges, late payment charges and rates for local coin calls.
The percentage rate of the surcharge in each locality where such a surcharge applies is listed
in the Rate Schedule at the end of this tariff.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 33
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.16
Taxes, Fees and Surcharges, (Cont'd.)
2.16.2 Village or Municipal Surcharge On Local Utility Gross Revenue Taxes, (Cont'd.)
The surcharge rate schedule shall be filed at least fifteen business days before the effective
date. The effective date of the rate schedule shall not be prior to the effective date of the
surcharge and no sooner than the date when the tax enactment is filed with the Secretary of
State. The surcharge shall be applicable to bills subject to the tax enactment that are rendered
on or after the effective date of the rate schedule. If the tax enactment either ceases to be
effective or is modified so as to reduce the tax rate, the surcharge will be changed
accordingly within 5 business days.
Introduction, cancellation, or modification of a surcharge will be effective on the date of the
Customer's first bill rendered after the effective date of the change.
2.17
Telephone Number Changes
Whenever any Customer telephone number is changed after a directory is published, the Company
shall intercept all calls to the former number for at least one hundred and twenty (120) days and give
the calling party the new number provided existing central office equipment will permit, and the
Customer so desires.
When service in an existing location is continued for a new Customer, the existing telephone number
may be retained by the new Customer only if the former Customer consents in writing, and if all
charges against the account are paid or assumed by the new Customer.
2.18
Maintenance and Operations Records
Records of various tests and inspections, to include non-routine corrective maintenance actions or
monthly traffic analysis summaries for network administration, necessary for the purposes of the
Company or to fulfill the requirements of Department rules shall be kept on file in the office of the
Company as required under Department rules.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 34
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.19
Additional Provisions Applicable to Business Customers
2.19.1 Application of Rates
A.
B.
Business rates apply to service furnished:
1.
In office buildings, stores, factories and all other places of a business nature;
2.
In hotels, apartment houses, clubs and boarding and rooming houses except
when service is within the Customer's domestic establishment and no
business listings are provided; colleges, hospitals and other institutions; and
in churches except when service is provided to an individual of the clergy
for personal use only and business service is already established for the
church at the same location;
3.
At any location when the listing or public advertising indicates a business or
a profession;
4.
At any location where the service includes an extension that is at a location
where business rates apply unless the extension is restricted to incoming
calls;
5.
At any location where the Customer resells or shares exchange service;
The use of business facilities and service is restricted to the Customer, Customers,
agents and representatives of the Customer, and joint users.
2.19.2 Telephone Number Changes
When a business Customer requests a telephone number change, the referral period for the
disconnected number is 180 days.
The Company reserves all rights to the telephone numbers assigned to any Customer.
When service in an existing location is continued for a new Customer, the existing telephone
number may be retained by the new Customer only if the former Customer consents in
writing, and if all charges against the account are paid or assumed by the new Customer.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 35
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.19
Additional Provisions Applicable to Business Customers, (Cont'd.)
2.19.2 Telephone Number Changes, (Cont'd.)
Deposits will be returned to a business Customer upon cancellation of service or after one
year, whichever event occurs first, unless the Customer is delinquent in payment, in which
case the Company will continue to retain the deposit until the delinquency is satisfied. If a
service is involuntarily discontinued, the deposit is applied against the final bill, and any
balance is returned to the Customer.
2.19.3 Dishonored Checks
If a business Customer who has received a notice of discontinuance pays the bill with a
check that is subsequently dishonored, the account remains unpaid and the Company is not
required to issue any additional notice before disconnecting service.
2.19.4 Deposits
Deposits will be returned to a business Customer upon cancellation of service or after one
year, whichever event occurs first, unless the customer is delinquent in payment, in which
case the Company will continue to retain the deposit until the delinquency is satisfied. If a
service is involuntarily discontinued, the deposit is applied against the final bill, and any
balance is returned to the business Customer.
2.20
Additional Provisions Applicable to Residential Customers
2.20.1 Application of Rates
Residential rates apply to service furnished in private homes or apartments (including all
parts of the Customer's domestic establishment) for domestic use. Residential rates also
apply in college fraternity or sorority houses, convents and monasteries, and to the clergy for
domestic use in residential quarters.
Residential rates do not apply to service in residential locations if the listing indicates a
business or profession. Residential rates do not apply to service furnished in residential
locations if there is an extension line from the residential location to a business location
unless the extension line is limited to incoming calls.
The use of residential service and facilities is restricted to the Customer, members of the
Customer's domestic establishment, and joint users.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 36
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.20
Additional Provisions Applicable to Residential Customers, (Cont'd.)
2.20.2 Telephone Number Changes, (Cont'd.)
When a residential Customer requests a telephone number change, the referral period for the
disconnected number is 90 days.
The Company reserves all rights to any telephone number assigned to a Customer for local
service.
When service in an existing location is continued for a new Customer, the existing number
may be retained by the new Customer only if the former Customer consents in writing, and if
all charges against the account are paid or assumed by the new Customer.
2.20.3 Installment Billing For Nonrecurring Charges
A residential Customer may elect to pay service connection and other nonrecurring charges
associated with a service order in monthly installments for up to a 12 month period. When
installment billing is requested, all nonrecurring charges associated with a given service
order will be included in the calculation of the monthly installment.
Installment billing is subject to the following restrictions:
1.
Installment billing may be used only by residential Customers;
2.
Charges will be billed in the number of installments of equal dollar amounts
as requested by the Customer up to a maximum of 12 installments over the
course of 12 months;
3.
A Customer may not pay a portion of the charges and then request
installment billing for the remaining charges;
4.
More than one installment plan may be in effect for the same Customer at
the same time;
5.
If a Customer disconnects service during the installment payment period, all
unbilled charges will be included in the final bill rendered;
6.
A Customer may elect to pay the unbilled charges before the expiration of
the installment plan;
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 37
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.20
Additional Provisions Applicable to Residential Customers, (Cont'd.)
2.20.3 Installment Billing For Nonrecurring Charges, (Cont'd.)
Installment billing is subject to the following restrictions:, (Cont'd.)
7.
Installment billing payments will continue even when an account is
temporarily suspended;
8.
No interest or carrying charges will be applied to the outstanding balance
during the installment period.
2.20.4 Adjusted Payment Schedule
A Customer on a fixed income (e.g., pension and public assistance) shall be offered the
opportunity to pay his or her bills on a reasonable schedule that is adjusted for periodic
receipt of income.
2.20.5 Suspension or Termination for Nonpayment
A.
Suspension/termination notices may not be issued until at least 25 days after the date
of the bill. Bills must be mailed to the Customer no later than 6 business days after
the date of the bill.
B.
After issuing the written notification in accordance with the terms of this Tariff, at
least one attempt shall be made during non-working hours to contact the residential
Customer by telephone before the scheduled date of suspension/termination.
C.
Suspension/termination may occur only between the hours of 8 a.m. and 4 p.m.
Monday through Thursday, and between the hours of 8 a.m. and 3 p.m. on Friday,
provided that such day or the following day is not a public holiday or a day on
which the main office is closed. In addition, service may not be disconnected during
the periods of December 23 through the 26 and December 30 through January 2.
D.
Telephone service may be suspended or terminated for nonpayment of the
undisputed portion of a disputed bill or deposit if the Customer does not pay the
undisputed portion after being asked to do so. Suspended or terminated residential
service shall be reconnected within 24 hours following payment or within 24 hours
of the end of circumstances beyond the Company's control which delay the
reconnection. The Department may direct that service be reconnected in less than 24
hours.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 38
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.20
Additional Provisions Applicable to Residential Customers, (Cont’d.)
2.20.6 Deferred Payment Agreements
Service will not be suspended or terminated unless the Customer has been advised that a
deferred payment plan can be arranged. An existing residential Customer with three or more
month's service and for who service has not been terminated for nonpayment is eligible for
Deferred Payment Arrangements (DPA). The Company must offer an eligible Customer a
DPA in accordance with the Department's order in Case 90-C-1148 issued on August 7,
1992. Final notice of suspension/termination will advise the Customer of deferred payment
arrangements and will include, in bold print, a notice that assistance in reaching an
agreement may be obtained from the Department. The DPA notice will be mailed no less
than six days before termination of total service.
A Deferred Payment Agreement will be for a period agreed to by both the Customer and the
Company.
If the Company believes that the Customer has the resources to pay the bill, it shall notify
both the Customer and the Department in writing of the reasons for its belief. The
Department shall make the final determination as to whether a DPA should be provided. A
Customer with medical emergencies and a Customer who is elderly, blind or disabled shall
be exempt from such eligibility criteria.
2.20.7 Dishonored Checks
When a check received from a residential Customer is dishonored, the Company shall make
two attempts, one outside of normal business hours, to contact the Customer within 24 hours.
The Customer shall be given an additional 24 hours to pay before suspension/termination.
The additional notice will be given provided that the Customer has not submitted a
dishonored check within the past 12 months.
2.20.8 Suspension or Termination - Abandonment
Suspension/termination of residential service for abandonment or unauthorized use may
occur only after the Company makes a reasonable attempt to determine occupancy or
authorized use, or the Customer takes reasonable steps to prevent unauthorized use. A notice
must be sent to the Customer five days before such suspension or termination. The
notification requirement is waived when previous mailings are returned by the Post Office or
the Company is advised that a new Customer has moved into the location.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 39
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.20
Additional Provisions Applicable to Residential Customers, (Cont’d.)
2.20.9 Suspension or Termination - Medical Emergencies
In the event of a medical emergency as defined in 16NYCRR, Sec. 609.5, an additional 30
days will be allowed for a residential Customer before suspension or termination. A medical
certificate as defined in 16NYCRR, Sec. 609.5, must be supplied. The medical emergency
status may be extended beyond 30 days upon submission of specified documentation. During
the emergency, the Customer will be able to defer payment of monthly charges up to an
amount specified by the Department until the emergency ceases or it is determined that the
Customer has the ability to pay the charges. Charges in any month in excess of the amount
specified are due by the due date of the bill.
2.20.10 Suspension or Termination - Elderly, Blind or Disabled
An additional 20 days will be allowed before suspension or termination may occur when:
A.
the Customer is known to or identified to the Company as being blind or disabled, as
defined in 16NYCRR, Sec. 609.5, or
B.
the Customer is 62 years of age or older, and all other residents of the Customer's
household are: under 18 years of age, over 62 years of age, blind or disabled.
In cases where service has been suspended or terminated and the Company subsequently
learns that the Customer is entitled to the protection established herein, the Company shall
within 24 hours of such notification restore service for an additional 20 days and make a
diligent effort to contact in person an adult resident at the Customer's premises for the
purpose of devising a payment plan.
2.20.11 Backbilling for Residential Customers
The Company shall not charge a residential Customer for previously unbilled service or
adjust upward a bill previously rendered when the period for the unbilled service or billing
adjustment is more than 24 months prior to the mailing of the bill or the upward adjustment
for service to the residential Customer unless the culpable conduct of the Customer caused or
contributed to the failure of the Company to render timely or accurate billing. If the
Customer is liable for any service and the delay in billing was not due to the culpable
conduct of the Customer, the Company shall explain the reason for the late billing and shall
advise the Customer that suspension/termination of service is not permitted for nonpayment
of charges billed in excess of six months after the service was provided and that payments
may be made under an installment payment plan.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 40
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.20
Additional Provisions Applicable to Residential Customers, (Cont’d.)
2.20.11 Backbilling for Residential Customers, (Cont’d.)
Any such installment plan will be consistent with the Customer ability to pay and for a
reasonable period of time that shall not be less than one month for each month represented
by the late-billed charges, unless otherwise agreed to by the Customer. If requested by the
Customer, the explanation for the late billing and the installment payment plan will be
provided in writing. An adjustment to increase previously rendered bills more than 6 months
after the time service was provided shall be made within 4 months of the final resolution of
the billing dispute.
2.21
Flexible Pricing
2.21.1 General
Flexible Pricing sets minimum and maximum rates that can be charged for telephone service.
The Company may change a specific rate within the range of the established minimum and
maximum rates on one days notice to Customers and the Department of Public Service.
2.21.2 Conditions
A.
The Company reserves the right to change prices at any time subject to regulatory
requirements by filing a revised Rate Attachment with the Department.
B.
Individual written notice to Customers of rate changes shall be made in accordance
with Department regulations. Where there are no regulations, notification will be
made in a manner appropriate to the circumstances involved.
C.
A rate shall not be changed unless it has been in effect for at least thirty (30) days.
D.
A Customer can request that the Company disconnect service that is provided under
the Flexible Pricing due to a price increase. The Customer will be credited for the
difference between the new price and the old price retroactive to the effective date of
the price increase if the Customer notifies the Company of its desire to disconnect
service within twenty (20) days of receiving notification of the price increase.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 41
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.22
Automatic Number Identification
2.22.1 Regulations
The Company will provide Automatic Number Identification (ANI) associated with an
intrastate service, by tariff, to any entity (ANI recipient), only under the following terms and
conditions:
A.
The ANI recipient or its designated billing agent may use or transmit ANI
information to third parties for billing and collection, routing, screening, ensuring
network performance, and completion of a telephone subscriber's call or transaction,
or for performing a service directly related to the telephone subscriber's original call
or transaction, or for performing a service directly related to the telephone
subscriber's original call or transaction.
B.
The ANI recipient may offer to any telephone subscriber with whom the ANI
recipient has an established Customer relationship, a product or service that is
directly related to products or service previously purchased by the telephone
subscriber from the ANI recipient.
C.
The ANI recipient or its designated billing agent is prohibited from utilizing ANI
information to establish marketing lists or to conduct outgoing marketing calls,
except as permitted by the preceding paragraph, unless the ANI recipient obtains the
prior written consent of the telephone subscriber permitting the use of ANI
information for such purposes. The foregoing provisions notwithstanding, no ANI
recipient or its designated billing agent may utilize ANI information if prohibited
elsewhere by law.
D.
The ANI recipient or its designated billing agent is prohibited from reselling, or
otherwise disclosing ANI information to any other third party for any use other than
those listed in Provision 1, unless the ANI recipient obtains the prior written consent
of the subscriber permitting such resale or disclosure.
E.
Violation of any of the foregoing terms and conditions by any ANI recipient other
than a Telephone Corporation shall result, after a determination through the
Department's complaint process, in suspension of the transmission of ANI by the
Telephone Corporation until such time as the Department receives written
confirmation from the ANI recipient that the violations have ceased or have been
corrected. If the Department determines that there have been three or more separate
violations in a 24 month period, delivery of ANI to the offending party shall be
terminated under terms and conditions determined by the Department
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 42
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.22
Automatic Number Identification, (Cont'd.)
2.22.2 Terms and Conditions
Violation of any of the foregoing terms and conditions by a Telephone Corporation may
result in Department prosecution of penalty and enforcement proceedings pursuant to
Section 24, 25 and 26 of the Public Service Law.
2.23
Schools and Libraries Discount Program
2.23.1 General
The Schools and Libraries Discount Program permits eligible schools (public and private,
grades Kindergarten through 12) and libraries to purchase the Company services offered in
this tariff at a discounted rate, in accordance with the Rules adopted by the Federal
Communications Commission (FCC) in its Universal Service Order 97-157, issued May 8,
1997 and the New York State Department of Public Service in its Opinion and Order 97-11
Adopting Discounts for Services for Schools and Libraries, issued June 25, 1997. The Rules
are codified at 47 Code of Federal Regulation (C.F.R.) 54.500 et. seq.
As indicated in the Rules, the discounts will be between 20 and 90 percent of the prediscount price, which is the price of services to schools and libraries prior to application of a
discount. The level of discount will be based on an eligible school or library's level of
economic disadvantage and by its location in either an urban or rural area. A school's level
of economic disadvantage will be determined by the percentage of its students eligible for
participation in the national school lunch program, and a library's level of economic
disadvantage will be calculated on the basis of school lunch eligibility in the public school
district in which the library is located. A non-public school may use either eligibility for the
national school lunch program or other federally approved alternative measures to determine
its level of economic disadvantage. To be eligible for the discount, schools and libraries will
be required to comply with the terms and conditions set forth in the Rules. Discounts are
available only to the extent that they are funded by the federal universal service fund.
Schools and libraries may aggregate demand with other eligible entities to create a
consortium.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 43
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.23
Schools and Libraries Discount Program, (Cont’d.)
2.23.2 Regulations
A.
Obligation of eligible schools and libraries
1.
B.
Request for service
a.
Schools and libraries and consortia shall participate in a
competitive bidding process for all services eligible for discounts,
in accordance with any state and local procurement rules.
b.
Schools and libraries and consortia shall submit requests for
services to the Schools and Libraries Corporation, as designated by
the FCC, and follow established procedures.
c.
Service requested will be used for educational purposes.
d.
Services will not be sold, resold or transferred in consideration for
money or any other thing of value.
Obligations of the Company
1.
The Company will offer discounts to eligible schools and libraries on
commercially available telecommunications services contained in this tariff.
Those services contained in this tariff which are excluded from the discount
program, in accordance with the Rules are included as an attachment to this
tariff.
2.
The Company will offer services to eligible schools, libraries and consortia
at prices no higher than the lowest price it charges to similarly situated nonresidential customers for similar services (lowest corresponding price).
3.
In competitive bidding situations, the Company may offer flexible pricing
or rates other than in this tariff, where specific flexible pricing arrangements
are allowed, subject to New York Department of Public Service approval.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 44
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.23
Schools and Libraries Discount Program, (Cont’d.)
2.23.3 Discounted Rates for Schools and Libraries
A.
Discounts for eligible schools and libraries and consortia shall be set as a percentage
from the pre-discount price, which is the price of services to schools and libraries
prior to application of a discount.
B.
The discount rate will be applied to eligible intrastate services purchased by eligible
schools, libraries or consortia.
C.
The discount rate is based on each school or library's level of economic
disadvantage as determined in accordance with the FCC Order or other federally
approved alternative measures (as permitted by the Rules) and by its location in
either an urban or rural area.
D.
The discount matrix for eligible schools, libraries and consortia is included as an
attachment to this tariff.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 45
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.24
Health Care Providers Support Program
2.24.1 General
The purpose of the Health Care Providers Support Program is to enable public and non-profit
rural health care providers to have access to telecommunications services necessary for the
provision of health care services at rates comparable to those paid for similar services in
urban areas. The Health Care Providers Support Program offers eligible public and nonprofit health care providers located in rural areas reduced rates for Company intrastate
services, available in this Tariff. Such services must be purchased in accordance with the
Rules adopted by the Federal Communications Commission (FCC) in its Universal Service
Order 97-157, issued May 8, 1997 and the New York State Department of Public Service in
its Order in Cases 94-C-0095 and 28425, issued November 4, 1997. The FCC Rules are
codified at 47 Code of Federal Regulation (C.F.R.) 54.601 et. seq., and any amendments
made thereto.
2.24.2 Regulations
A.
To be eligible for the reduced rates, rural health care providers are required to
comply with the terms and conditions set forth in the FCC Rules.
B.
Reduced rates are available only to the extent that they are funded by the federal
universal service fund.
C.
Eligible rural health care providers may aggregate demand with other entities to
create a consortium. Universal service support shall apply only to the portion of
eligible services used by an eligible health care provider.
D.
Responsibility of eligible health care providers
1.
Rural health care providers and consortia shall participate in a competitive
bidding process for all services eligible for reduced rates in accordance with
any state and local procurement rules.
2.
Rural health care providers and consortia shall submit requests for services
to the program Administrator, as designated by the FCC, and follow
established procedures.
3.
Services requested must be used for purposes related to the provision of
health care services or instruction that the health care provider is legally
authorized to provide under the law.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 46
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.24
Health Care Providers Support Program, (Cont'd.)
2.24.2 Regulations
D.
E.
Responsibility of eligible health care providers
4.
A health care provider that cannot obtain toll free access to an Internet
service provider and who is eligible for support for limited toll-free access
under the Rules must certify that it lacks toll-free Internet access and that it
is an eligible health care provider.
5.
Services cannot be sold, resold or transferred in consideration for money or
any other thing of value.
Responsibility of the Company
1.
The Company shall offer the rates and charges as specified in Section
2.23.3, to eligible health care providers to the extent that facilities and
services are available and offered in the tariffs specified in 2.23.1.
preceding.
2.
The Company shall offer services to eligible rural health care providers and
consortia at prices no higher than the highest urban rate as defined in the
FCC Order and Rules.
3.
In competitive bidding situations, where specific flexible pricing
arrangements are allowed, the Company may offer flexible pricing (to
determine the reduced rate) subject to New York Department of Public
Service approval.
2.24.3 Rates and Charges
The following price adjustments will be available to eligible rural health care providers,
except subparagraph C, which shall be available to all eligible health care providers,
regardless of location:
A.
A reduced rate for telecommunications services, using a bandwidth capacity of up to
1.544 Mbps, not to exceed the highest tariffed or publicly available rate charged to a
commercial customer for a similar service provided over the same distance in the
nearest city in New York State with a population of at least 50,000.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 47
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.24
Health Care Providers Support Program, (Cont'd.)
2.24.3 Rates and Charges, (Cont'd.)
B.
An exemption from some mileage charges for any telecommunications services,
using a bandwidth capacity of up to 1.544 Mbps, that is necessary for the provision
of health care services. The exempted mileage includes the distance between the
rural health care provider and the most distant perimeter of the nearest city in New
York State with a population of 50,000 or more, less the standard urban distance,
which is the maximum average diameter of all cities with population of 50,000 or
more in the state.
C.
Each eligible health care provider that cannot obtain toll-free access to an Internet
service provider is entitled to receive toll charge credits for toll charges imposed for
connecting to an Internet service provider as per the FCC Rules. Such toll charge
credits are available pursuant to applicable toll tariffs.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 48
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.25
Emergency / Crisis / Disaster Restoration and Provisioning - Telecommunications Service Priority
2.25.1 General
A.
The Telecommunications Service Priority (TSP) Program is a federal program used
to identify and prioritize telecommunications services that support national security
or emergency preparedness (NS/EP) missions.
NS/EP services are defined as those telecommunications services which are used to
maintain a state of readiness or respond to and manage any event or crisis which
causes or could cause injury or harm to the population, damage or loss to property,
or degrades or threatens the NS/EP posture of the United States.
TSP restoration and/or provisioning shall be provided in accordance with Part 64,
Appendix A of the Federal Communications Commission's Rules and Regulations
(47 C.F.R.), and the "Service Vendor Handbook For The Telecommunications
Service Priority (TSP) Program" and the "Service User Manual for the
Telecommunications Service Priority (TSP) System” (NCS Manual 3-1-1) (Service
User Manual) issued and updated as necessary by the Office of Priority
Telecommunications (OPT) of the National Communications System. Any changes
to or reissuance of these regulations or manuals supersede tariff language contained
herein.
B.
The TSP program has two components, restoration and provisioning.
1.
A restoration priority is applied to new or existing telecommunications
services to ensure restoration before any other services during a service
outage. TSP restoration priorities must be requested and assigned before a
service outage occurs.
2.
A provisioning priority is obtained to facilitate priority installation of new
telecommunications services during a service outage. Provisioning on a
priority basis becomes necessary when an end-user has an urgent
requirement for a new NS/EP service that must be installed immediately or
by a specific due date that can be met only by a shorter than standard or
expedited Company provisioning time frame. As a matter of general
practice, existing TSP services will be restored before provisioning new
TSP services.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 49
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.25
Emergency / Crisis / Disaster Restoration and Provisioning - Telecommunications Service Priority,
(Cont'd.)
2.25.2 TSP Request Process
A.
Restoration
To request a TSP restoration priority assignment, a prospective TSP user must:
1.
Determine that the user’s telecommunications service supports an NS/EP
function under one of the following four TSP categories.
National Security Leadership
National Security Posture and U.S. Population Attack Warning
Public Health, Safety, and Maintenance of Law and Order
Public Welfare and Maintenance of National Economic Posture
2.
Identify the priority level to be requested for the telecommunications
service. The priority level is determined by the end-user's TSP category and
service profile. The service profile defines the user's level of support to the
portion of the telecommunications service that the user owns and operates,
such as customer premises equipment or wiring. The five levels of priority
and seven element groups that define the service profile are contained in the
Service User Manual.
3.
Complete the TSP Request for Service Users form (SF 315) available on the
National Communications System (NCS) website (http://tsp.ncs.gov/).
4.
For non-federal users, have their TSP requests approved by a federal agency
sponsor. Non-federal users should contact the OPT, at the NCS website
(http://tsp.ncs.gov/), for information on identifying a sponsor for TSP
requests.
5.
Submit the SF 315 to the OPT.
6.
Upon receipt of the TSP Authorization Code from the OPT, notify the
Company, and include the TSP Authorization Code in any service order to
the Company requesting restoration of NS/EP services.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 50
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.25
Emergency / Crisis / Disaster Restoration and Provisioning - Telecommunications Service Priority,
(Cont'd.)
2.25.2 TSP Request Process, (Cont'd.)
B.
Provisioning
To request a TSP provisioning priority assignment, a prospective TSP user must
follow the same steps listed in 2.25.2.A above for restoration priority assignment
except for the following differences. The user should:
Certify that its telecommunications service is an Emergency service. Emergency
services are those that support one of the NS/EP functions listed in 2.24.2.A.1 above
and are so critical that they must be provisioned at the earliest possible time, without
regard to cost to the user.
Verify that the Company cannot meet the service due date without a TSP
assignment.
Obtain approval from the end-user's invocation official to request a provisioning
priority. Invocation officials are designated individuals with the authority to request
TSP provisioning for a telecommunications service, and include the head or director
of a federal agency, commander of a unified/specified military command, chief of a
military service, commander of a major military command, or state governor.
2.25.3 Responsibilities of the End-User
End-users or entities acting on their behalf must perform the following:
A.
Identify telecommunications services requiring priority.
B.
Request, justify, and revalidate all priority level assignments. Revalidation must be
completed every 2 years, and must be done before expiration of the end-user's TSP
Authorization Code(s).
C.
Accept TSP services by the service due dates.
D.
Have Customer Premises Equipment (CPE) and Customer Premises Wiring (CPW)
available by the requested service due date and ensure (through contractual means or
otherwise) priority treatment for CPE and CPW necessary for end-to-end service
continuity.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 51
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.25
Emergency / Crisis / Disaster Restoration and Provisioning - Telecommunications Service Priority,
(Cont'd.)
2.25.3 Responsibilities of the End-User
E.
Pay the Company any authorized costs associated with priority services.
F.
Report to the Company any failed or unusable services with priority levels.
G.
Designate a 24-hour point of contact for each TSP request and apprise the OPT.
H.
Cooperate with the OPT during reconciliation (comparison of NS/EP service
information and resolution of any identified discrepancies) and revalidation.
2.25.4 Responsibilities of the Company
The Company will perform the following:
A.
Provide TSP service only after receipt of a TSP authorization code.
B.
Revoke TSP services at the direction of the end-user or OPT.
C.
Ensure that TSP Program priorities supersede any other telecommunications priority
that may be provided (other than control services and order wires).
D.
Designate a 24-hour point of contact to receive reports of TSP service outages from
TSP service users.
E.
Designate a 24-hour point of contact to coordinate TSP processes with the OPT.
F.
Confirm completion of TSP service order activity to the OPT.
G.
Participate in reconciliation of TSP information at the request of the OPT.
H.
Ensure that all subcontractors complete reconciliation of TSP information with the
service vendor.
I.
Ensure that other carriers supplying underlying facilities are provided information
necessary to implement priority treatment of facilities that support NS/EP services.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 52
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.25
Emergency / Crisis / Disaster Restoration and Provisioning - Telecommunications Service Priority,
(Cont'd.)
2.25.4 Responsibilities of the Company, (Cont'd.)
The Company will perform the following:
J.
Assist in ensuring that priority level assignments of NS/EP services are accurately
identified "end-to-end" by providing to subcontractors and interconnecting carriers
the restoration priority level assigned to a service.
K.
Disclose content of the NS/EP TSP database only as may be required by law.
L.
Comply with regulations and procedures supplemental to and consistent with
guidelines issued by the OPT.
2.25.5 Preemption
When spare facilities are not available, it may be necessary for the Company to preempt the
facilities required to provision or restore a TSP service. When preemption is necessary, nonTSP services may be preempted based on the Company's best judgment. If no suitable spare
or non-TSP services are available, the Company may preempt an existing TSP service to
restore a TSP service with a higher restoration priority assignment. When preemption is
necessary, prior consent of the service user whose service will be preempted is not required;
however, the Company will make every reasonable effort to notify the preempted customer
of the action to be taken.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 53
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.26
Caller ID Unblocking
2.26.1 311 / 911 Caller ID Blocking *
The City of New York 311 Call Center provides consolidated access to non-emergency
municipal services and information 24 hours per day, 365 days per year. Callers have the
ability to access City departments and services by using the 311 abbreviated dialing code
instead of dialing a particular seven-digit number. In certain circumstances, calls to the 311
Call Center involve emergencies of various levels. In these instances, the Call Center will
transfer the call to the 911 Emergency Call Center. If the caller has activated Caller ID
Blocking, either on a per-call or per-line basis, the 911 Emergency Call Center will be unable
to determine the caller's location. Thus, by Order dated April 18, 2003 (Case 03-C00171),
the New York Public Service Commission directed that, for reasons of public safety, Caller
ID Blocking shall be unblocked on all calls to the 311 Call Center. This ruling applies only
to calls made to the 311 Call Center and not to any other municipal office.
2.26.2 211 / 911 Caller ID Unblocking
The City of New York 211 Call Center provides a means of accessing community
information and referral services within the Five Boroughs. Callers dialing 211 from
telephones located within New York City will reach the Call Center where the calls will be
routed to call takers trained to provide basic health and human services information. In
certain circumstances, calls to the 211 Call Center may involve emergencies of various
levels. In these instances, the Call Center will transfer the call to the 911 Emergency Call
Center. If the caller has activated Caller ID Blocking, either on a per-call or per-line basis,
the 911 Emergency Call Center operator will be unable to determine the caller’s location. By
Order dated May 28, 2008 (Case 07-C-1091), the New York Public Service Commission
directed that, for reasons of public safety, Caller ID Blocking shall be unblocked on all calls
to the 211 Call Center. This ruling applies only to calls to the 211 Call Center and not to any
other municipal office.
* Caller ID Blocking is deactivated for calls to 211 or 311 or 911 in the New York exchange only.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 2
Original Page 54
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
2.27
Flexible Pricing
2.27.1 Description
Flexible Pricing sets minimum and maximum rates that can be charged for telephone service.
The Company may change a specific rate within the range of the established minimum and
maximum rates on one days notice to Customers and the Department of Public Service.
2.27.2 Conditions
A.
The Company reserves the right to change prices at any time subject to regulatory
requirements by filing a revised Rate Attachment with the Department.
B.
Individual written notice to Customers of rate changes shall be made in accordance
with Department regulations. Where there are no regulations, notification will be
made in a manner appropriate to the circumstances involved.
C.
A rate shall not be changed unless it has been in effect for at least thirty (30) days.
D.
Customer can request that the Company disconnect service that is provided under
the Flexible Pricing due to a price increase. The Customer will be credited for the
difference between the new price and the old price retroactive to the effective date of
the price increase if the Customer notifies the Company of its desire to disconnect
service within twenty (20) days of receiving notification of the price increase.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 3
Original Page 1
SECTION 3.0 - SERVICE AREAS
3.1
Local Calling Areas
3.1.1
Local exchange services are provided, subject to availability of facilities and equipment, in
areas currently served by Verizon New York, Inc.
3.1.2
The Company will mirror the local and regional calling areas as identified by Verizon.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 4
Original Page 1
SECTION 4 - SERVICE CHARGES AND SURCHARGES, (CONT’D.)
4.1
Service Order and Change Charges
4.1.1
General
Nonrecurring charges apply to processing Service Orders for new service and for changes in
service.
New Installation Charge - applies to requests for initial connection or establishment
of telephone service to the Company. This charge applies to each line installed.
Service Order Change Charge - applies to work associated with Customer-requested
changes to existing services, including adding or deleting line features, directory
listing changes or additions and billing or contact information changes to Customer
accounts. One Service Order Change Charge applies for each change order
requested by the Customer. If multiple changes are requested by the Customer and
occur on the same order, only one charge applies.
Move Charge - applies when a Customer requests a move or change in physical
location of each line. This charge applies whether a Customer changes a telephone
number or not. In addition, if the Customer requests a telephone number change, a
separate charge may apply.
Telephone Number Change Charge - applies to each Customer-initiated change in
telephone number.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 4
Original Page 2
SECTION 4 - SERVICE CHARGES AND SURCHARGES, (CONT'D.)
4.1
Service Order and Change Charges, (Cont'd.)
Minimum
$28.00
Maximum
$112.00
Service Order Change Charge, per order:
$28.00
$112.00
Move Charge, per request:
$28.00
$112.00
Telephone Number Change Charge, per request:
$28.00
$112.00
New Installation Charge, per line:
4.2
Restoral Charge
A restoral charge applies each time a service is reconnected after suspension or termination for
nonpayment but before cancellation of the service, as deemed in Section l of this Tariff.
Restoration, per line:
4.3
Minimum
$18.00
Maximum
$158.00
Premises Visit Charge
Premises Visit charges apply when the installation of network access facilities or trouble resolution
require a visit to the Customer's premises. This charge applies in addition to the Technician Dispatch
Charge.
Non-Union
Initial 15 minutes
Each Additional 15 minutes
Union
Initial Hour*, Per Hour
8+ Hours - Same Day, Per Hour
Minimum
$30.00
$ 9.00
Minimum
$45.00
$42.00
Maximum
$120.00
$ 36.00
Maximum
$190.00
$170.00
*Two Hour Minimum.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 4
Original Page 3
SECTION 4 - SERVICE CHARGES AND SURCHARGES, (CONT'D.)
4.4
Carrier Presubscription
4.4.1
General
Carrier Presubscription is a procedure whereby a Customer designates to the Company the
carrier that the Customer wishes to be the carrier of choice for intraLATA and interLATA
toll calls. Such calls are automatically directed to the designated carrier, without the need to
use carrier access codes or additional dialing to direct the call to the designated carrier.
Presubscription does not prevent a Customer who has presubscribed to an IntraLATA or
InterLATA toll carrier from using carrier access codes or additional dialing to direct calls to
an alternative long distance carrier on a per call basis.
4.4.2
Presubscription Options - Customers may select the same carrier or separate carriers for
intraLATA and interLATA long distance. The following options for long distance
Presubscription are available:
Option A:
Customer selects the Company as the presubscribed carrier for IntraLATA
and InterLATA toll calls subject to presubscription.
Option B:
Customer may select the Company as the presubscribed carrier for
IntraLATA calls subject to presubscription and some other carrier as the
presubscribed carrier for interLATA toll calls subject to presubscription.
Option C:
Customer may select a carrier other than the Company for intraLATA toll
calls subject to presubscription and the Company for interLATA toll calls
subject to presubscription.
Option D:
Customer may select the carrier other than the Company for both
intraLATA and interLATA toll calls subject to presubscription
Option E:
Customer may select two different carriers, neither being the Company for
intraLATA and interLATA toll calls. One carrier to be the Customer’s
primary intraLATA interexchange carrier. The other carrier to be the
Customer’s primary interLATA interexchange carrier.
Option F:
Customer may select a carrier other than the Company for no presubscribed
carrier for intraLATA toll calls subject to presubscription or which will
require the Customer to dial a carrier access code to route all intraLATA
toll calls to the carrier of choice for each call.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 4
Original Page 4
SECTION 4 - SERVICE CHARGES AND SURCHARGES, (CONT'D.)
4.4
Carrier Presubscription, (Cont'd.)
4.4.3
Rules and Regulations
Customers of record will retain their primary interexchange carrier(s) until they request that
their dialing arrangements be changed.
Customers of record or new Customers may select either Options A, B, C, D, E or F for
intraLATA Presubscription.
Customers may change their selected Option and/or presubscribed toll carrier at any time
subject to charges specified in 4.4.5 below:
4.4.4
Presubscription Procedures
A new Customer will be asked to select intraLATA and interLATA toll carriers at the time
the Customer places an order to establish local exchange service with the Company. The
Company will process the Customer’s order for service. All new Customers’ initial requests
for intraLATA toll service presubscription shall be provided free of charge.
If a new Customer is unable to make selection at the time the new Customer places an order
to establish local exchange service, the Company will read a random listing of all available
intraLATA and interLATA carriers to aid the Customer in selection. If selection is still not
possible, the Company will inform the Customer that he/she will be given 90 calendar days
in which to inform the Company of his/her choice for primary toll carrier(s) free of charge.
Until the Customer informs the Company of his/her choice of primary toll carrier, the
Customer will not have access to long distance services on a presubscribed basis, but rather
will be required to dial a carrier access code to route all toll calls to the carrier(s) of choice.
Customers who inform the Company of a choice for toll carrier presubscription within the 90
day period will not be assessed a service charge for the initial Customer request.
Customers of record may initiate a intraLATA or interLATA presubscription change at any
time, subject to the charges specified in 4.4.5 below. If a Customer of record inquires of the
Company of the carriers available for toll presubscription, the Company will read a random
listing of all available intraLATA carriers to aid the Customer in selection.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 4
Original Page 5
SECTION 4 - SERVICE CHARGES AND SURCHARGES, (CONT'D.)
4.4
Carrier Presubscription, (Cont’d.)
4.4.5
Presubscription Charges
A.
Application of Charges
After a Customer’s initial selection for a presubscribed toll carrier and as detailed in
Paragraph 4.4.4 above, for any change thereafter, an Presubscription Change
Charge, as set for the below will apply. Customers who request a change in
intraLATA and interLATA carriers with the same order will be assessed a single
charge per line.
B.
Nonrecurring Charges
Per business or residence line, trunk, or port
Initial Line, or Trunk or Port
Additional Line, Trunk or Port
4.5
Minimum
$2.50
$2.50
Maximum
$10.00
$10.00
Pay Telephone Surcharge
In order to recover Company expenses to comply with the FCC’s pay telephone compensation plan
effective on October 7, 1997 (FCC 97-371), an undiscountable per call charge is applicable to all
intrastate calls that originate from any pay telephone used to access Company provided services. This
surcharge, which is in addition to standard tariffed usage charges and any applicable service charges
and surcharges associated with service, applies for the use of the instrument used to access Company
provided service and is unrelated to the service accessed from the pay telephone.
Pay telephones include coin-operated and coinless phones owned by local telephone companies,
independent companies and interexchange carriers. The ay Telephone Surcharge applies to the initial
completed call and any reoriginated call (e.g., using the “#” symbol). The Pay Telephone Surcharge
does not apply to calls placed from pay telephones at which the Customer pays for service by
inserting coins during the progress of the call. Whenever possible, the Pay Telephone Surcharge will
appear on the same invoice containing the usage charges for the surcharged call. In cases where
proper pay telephone coding digits are not transmitted to the Company prior to completion of a call,
the Pay Telephone Surcharge may be billed on a subsequent invoice after the Company has obtained
information from a carrier that the originating station is an eligible pay telephone.
Rate Per Call:
Minimum
$0.25
Maximum
$1.00
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 5
Original Page 1
SECTION 5 – LOCAL EXCHANGE SERVICE
5.1
General
Local exchange service is offered to Customers on a presubscription basis from equal access
originating end offices only. Unless otherwise specified, the minimum term is one (1) month. Rates
for service may vary by call type and/or term commitment. Usage rates, per call charges and monthly
fees may apply. In addition, applicable Service Order and other nonrecurring charges may apply. Call
timing is defined in the description for each service. Service is available 24 hours a day, 7 days a
week. Service is available where technically feasible and where facilities permit.
5.1.1
Application of Business and Residential Rates
A.
The determination as to whether telephone service should be classified as Business
or Residential is based on the character of the use to be made of the service. Service
is classified as Business service where the use is primarily or substantially of a
business, professional, institutional, or otherwise occupational nature. Where the
business use, if any, is incidental and where the major use is of a personal or
domestic nature at the person’s dwelling, service is classified as Residential service.
B.
Business rates apply at the following locations, among others:
C.
1.
In offices, stores and factories, and in quarters occupied by clubs, lodges,
fraternal societies, schools, colleges, libraries, hospitals, and other business
establishments.
2.
In residence locations where the place of residence is in the immediate
proximity to a place of business and it is evident that the telephone in the
residence is or will be used for business purposes, and in residence locations
where an extension is located at a place where business rates would apply.
3.
In the residence of a practicing physician, dentist, veterinary, surgeon, or
other medical practitioner who has no service at business rates at another
location.
4.
In any residence location where there is substantial business use of the
service and the customer has no service at business rates.
Residence rates apply at the following locations, among others:
1.
In private residences; in the residential portion of hotels, apartment houses,
boarding houses, churches, or institutions when the use of the service is
confined to the domestic use of the Customer and listings of a business
nature are not furnished.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 5
Original Page 2
SECTION 5 – LOCAL EXCHANGE SERVICE
5.1
General
5.1.1
Application of Business and Residential Rates
C.
Residence rates apply at the following locations, among others:
2.
5.1.2
In the residence of a practicing physician, dentist, veterinarian, surgeon, or
other medical practitioner provided that such residence is not a part of an
office building and provided the Customer has service charged for at
business rates another location.
Charges Based on Duration of Use
Where charges for a service are specified based on the duration of use, such as the duration
of a telephone call, the following rules apply:
A.
Calls are measured in durational increments identified for each service. All calls that
are fractions of a measurement increment are rounded-up to the next whole unit.
B.
Timing on completed calls begins when the call is answered by the called party.
Answering is determined by hardware answer supervision in all cases where this
signaling is provided by the terminating local carrier and any intermediate carrier(s).
Timing for operator service person-to-person calls start with completion of the
connection to the person called or an acceptable substitute, or to the PBX station
called.
C.
Timing terminates on all calls when the calling party hangs up or the Company
network receives an off-hook signal from the terminating carrier.
D.
Calls originating in one time period and terminating in another will be billed in
proportion to the rates in effect during different segments of the call.
E.
All times refer to local time.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 5
Original Page 3
SECTION 5 – LOCAL EXCHANGE SERVICE, (CONT'D.)
5.1
General, (Cont’d.)
5.1.3
Call Timing for Usage Sensitive Services
Where charges for a service are specified based on the duration of use, such as the duration
of a telephone call, the following rules apply:
5.1.4
A.
Calls are measured in durational increments identified for each service. All calls
which are fractions of a measurement increment are rounded-up to the next whole
unit.
B.
Timing on completed calls begins when the call is answered by the called party.
Answering is determined by hardware answer supervision in all cases where this
signaling is provided by the terminating local carrier and any intermediate carrier(s).
C.
Timing terminates on all calls when the calling party hangs up or the Company's
network receives an off-hook signal from the terminating carrier.
Service Terms and Conditions
Local exchange service provides a Customer with a telephonic connection to, and a unique
telephone number on, the Company switching network that enables the Customer to:
a)
receive calls from other stations on the public switched telephone network;
b)
access the Company Local Calling Services and other Services as set forth
in this tariff;
c)
access interexchange calling services of the Company and of other carriers;
d)
access (at no additional charge) to Company operators and business office
for service related assistance;
e)
access toll-free telecommunications services such as 800 NPA; and access
toll-free emergency services by dialing 0 or 9-1-1 (where available);
f)
access relay services for the hearing and/or speech impaired.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 5
Original Page 4
SECTION 5 – LOCAL EXCHANGE SERVICE, (CONT'D.)
5.1
General, (Cont’d.)
5.1.4
Service Terms and Conditions, (Cont’d.)
Local exchange service cannot be used to originate calls to caller-paid information services
(e.g., 900, 976) provided by other companies. Calls to those numbers and other numbers
used for caller-paid information services will be blocked by the Company switch. Each Basic
Local Exchange Service corresponds to one or more telephonic communications channels
that can be used to place or receive one call at a time.
Individual line local exchange service is comprised of exchange access lines defined as
follows:
Exchange Access Line – The service central office line equipment and all the
Company plant facilities up to the demarcation point. These facilities are Companyprovided and maintained and provide access to and from the telecommunications
network for message toll service and for local calling appropriate to the tariffed use
offering selected by the Customer.
5.1.5
Recurring and Nonrecurring Charges
Recurring charges for local and long distance services are billed monthly in advance.
Nonrecurring charges for usage and installation or rearrangement of service, as applicable,
are billed on the next month's bill.
A one-time set up fee per account may apply.
5.2
Copper Advantage Bundled Service
5.2.1
Description
Copper Advance is a bundled service offering available to business Customers only that
includes a local line with long distance service outbound or toll free inbound calling and
enhanced features. Nonrecurring charges as described in Section 4 apply in addition to the
monthly recurring charges and the per minute usage rates.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 5
Original Page 5
SECTION 5 – LOCAL EXCHANGE SERVICE, (CONT'D.)
5.2
Copper Advantage Bundled Service, (Cont'd.)
5.2.2
Rates and Charges
A.
Monthly Recurring Charges
Minimum
$ 7.00
$ 9.00
$10.00
Maximum
$28.00
$36.00
$46.00
Local Usage
IntraLATA/InterLATA Usage
Minimum
$0.015
$0.030
Maximum
$0.060
$0.120
Toll Free Usage
$0.030
$0.120
Cell Density 1a
Cell Density 1b
Cell Density 2
B.
C.
Per Minute Usage Rates
Nonrecurring Charges
See Section 4
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 6
Original Page 1
SECTION 6 – SUPPLEMENTAL SERVICES
6.1
Operator Service
6.1.1
Description
Company operator services, available to presubscribed Customers, are accessible on a
twenty-four (24) hour per day seven (7) days per week basis. In addition to the per call
service charge, usage rates apply. The types of calls handled are as follows:
Customer Dialed Calling/Credit Card Call – This charge applies in addition to usage
charges for station to station calls billed to an authorized Calling Card or Commercial
Credit Card. The Customer must dial the destination telephone number where the
capability exists for the Customer to do so. A separate rate applies in the event operator
assistance is requested for entering the Customer's card number for billing purposes.
Operator Dialed Calling/Credit Card Call – This charge applies in addition to usage
charges for station to station calls billed to an authorized telephone Calling Card or
Commercial Credit Card and the operator dials the destination telephone number at the
request of the Customer.
Operator Station – These charges apply in addition to usage charges for non-Person-toPerson calls placed using the assistance of a Company operator and billed Collect, to a
Third Party, or via some method other than a Calling Card or Commercial Credit Card.
Person-to-Person – This charge applies in addition to usage charges for calls placed with
the assistance of a Company operator to a particular party at the destination number. This
charge applies regardless of billing method, including but not limited to billing to a
Calling Card, Commercial Credit Card, Collect or to a Third Party. Charges do not apply
unless the specified party or an acceptable substitute is available.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 6
Original Page 2
SECTION 6 – SUPPLEMENTAL SERVICES, (CONT'D.)
6.1
Operator Service, (Cont'd.)
6.1.2
Rates and Charges
A.
Usage Charges
Usage charges for operator assisted calls are those usage charges that would
normally apply to the calling party's service.
B.
Per Call Service Charges
Third Party Billing
Collect Calls
Calling Cards
Person to Person
General Operator Assistance
Issued: June 27, 2008
Per Call Service Charge
Minimum
Maximum
$1.00
$6.00
$1.00
$6.00
$1.00
$6.00
$1.50
$8.00
$1.00
$6.00
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 6
Original Page 3
SECTION 6 – SUPPLEMENTAL SERVICES, (CONT'D.)
6.2
Busy Line Verification and Interrupt Service
6.2.1
Description
Upon request of a calling party the Company will verify a busy condition on a designated
local service line. The operator will determine if the line is clear or in use and report to the
calling party. At the request of the Customer, the operator will interrupt the call on the busy
line. Emergency Interruption is only permitted in cases where the calling party indicates an
emergency exists and requests interruption.
A Verification Charge will apply when:
a.
The operator verifies that the line is busy with a call in progress, or
b.
The operator verifies that the line is available for incoming calls.
Both a Verification Charge and an Emergency Interrupt Charge will apply when the operator
verifies that a called number is busy with a call in progress and the Customer requests
interruption. The operator will interrupt the call advising the called party of the name of the
calling party and the called party will determine whether to accept the interrupt call. Charges
will apply whether or not the called party accepts the interruption.
No charge will apply when the calling party advises that the call is to or from an official
public emergency agency. Busy Verification and Emergency Interrupt Service is furnished
where and to the extent that facilities permit.
The Customer shall identify and save the Company harmless against all claims that may arise
from either party to the interrupted call or any person.
6.2.2
Rates and Charges
Busy Line Verification, Per Request
Busy Line Interrupt, Per Request
Issued: June 27, 2008
Per Request
Minimum
Maximum
$0.35
$5.00
$0.90
$5.00
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 6
Original Page 4
SECTION 6 – SUPPLEMENTAL SERVICES, (CONT'D.)
6.3
Critical Facilities Administration Service
6.3.1
Description
Critical Facilities Administration Service (CFAS) provides physical route information to
customers with Telecommunications Service Priority (TSP) qualified circuits, provided
by the Company. Customer may request an enhanced design layout record or may
request a schematic/map layout (Circuit Layout Record). The request must be made in
writing by authorized personnel. If the Company is acting as the Prime Contractor, the
Company will obtain from its subcontractors the physical routing information for their
portion of the qualified circuit.
6.3.2
Customer Obligations
A. Customers’ circuits must be federally registered as TSP circuits.
B. Customers must subscribe to the Critical Facilities Administration Service (CFAS)
offered by the Company and identify which qualifying circuits it wishes to enroll in the
service. Such circuits will be referred to as "subscribed circuits."
C. Customers must pay the appropriate tariff charges for CFAS, and any connecting carrier
CFAS charges billed to the Company or directly to the Customer.
D. Customers must agree to treat all network information provided to them regarding their
subscribed circuits as confidential.
6.3.3
Obligations of the Company
A.
The Company will maintain data and restrict access by each Customer to
information relative to that Customer’s subscribed circuits.
B.
The Company will identify the physical path of each subscribed circuit so as to
allow the Customer to ascertain with a reasonable degree of accuracy the actual
physical path of each subscribed circuit.
C.
The Company will maintain facilities associated with subscribed circuits in such a
manner as to ensure that the Customer is notified of any change in the physical
routing of its subscribed circuit(s).
D.
The Company will make available physical path information for newly provisioned
subscribed circuits to the Customer within 5 business days after the circuit has been
installed, and within 15 business days for existing TSP circuits.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 6
Original Page 5
SECTION 6 – SUPPLEMENTAL SERVICES, (CONT'D.)
6.3
Critical Facilities Administration Service, (Cont'd.)
6.3.3
6.3.4
Customer Obligations, (Cont'd.)
E.
If Customer has previously obtained documentation as the physical path of a
subscribed circuit, the Company will provide at least 24-hour advance
notification to the Customer of any planned moves, changes, or rearrangements
that affect the physical path of a subscribed circuit. Communications regarding
unplanned activity will be provided within 24 hours following the change.
F.
The Company will make available updated information regarding the revised
physical path of subscribed circuits to the Customer within 5 business days
following planned actions, and within 15 business days following unplanned
activities.
G.
For circuits provided in concert with other carriers, the Company, when acting
as the Prime Contractor will obtain and forward information regarding the
connecting carrier’s portion of the physical path of the subscribed circuit to the
customer as expeditiously as possible.
H.
Provision of CFAS will be suspended in the instance of a major telephone
outage. Once subscribed circuits are restored to service, the Company will make
updated physical path information available to the Customer within ninety days
of the restoration of service.
Rates and Charges
A.
Enhanced Design Layout Record (Circuit Layout Record)
Per circuit
B.
Minimum
$25.00
Maximum
$100.00
Hourly Charges
Rates for a schematic/map layout are contained reflect the hourly rate that will be
charged to the CFAS subscriber per circuit subscribed. The Company will give the
Customer a good faith estimate of the time needed to perform the requested service.
The Customer will be billed those charges, along with the tariffed rates established
by any connecting carrier for the service.
Per hour
Minimum
$32.00
Maximum
$94.00
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 6
Original Page 6
SECTION 6 – SUPPLEMENTAL SERVICES, (CONT'D.)
6.4
Directory Listing Service
6.4.1
Description
A.
The Company shall provide for a single directory listing, termed the primary listing,
in the telephone directory published by the dominant exchange service provider in
the customer's exchange areas of the Station number which is designated as the
Customer's main billing number. Directory listings of additional Company Station
numbers, other than the Customer's main billing number, associated with a
Customer's service will be provided for a monthly recurring charge per listing
B.
The Company reserves the right to limit the length of any listing in the directory by
the use of abbreviations when, in its judgment, the clearness of the listing, or the
identification of the Customer is not impaired thereby. Where more than one line is
required to properly list the Customer, no additional charge is made.
C.
The Company may refuse a listing which is known not to constitute a legally
authorized or adopted name, obscenities in the name, or any listing which, in the
opinion of the Company, is likely to mislead or deceive calling persons as to the
identity of the listed party, or is a contrived name used for advertising purposes or to
secure a preferential position in the directory or is more elaborate than is reasonably
necessary to identify the listed party. The Company, upon notification to the
Customer, will withdraw any listing that is found to be in violation of its rules with
respect thereto.
D.
Each listing must be designated Government or Business to be placed in the
appropriate section of the directory. In order to aid the user of the directory, and to
avoid misleading or deceiving the calling party as to the identity of the listed party,
only business listings may be placed in the Business Section and only residential
listings in the Residential section. The Company, upon notification to the customer,
will withdrew any listing which is found to be in violation of it s rules with respect
thereto.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 6
Original Page 7
SECTION 6 – SUPPLEMENTAL SERVICES, (CONT'D.)
6.4
Directory Listing Service, (Cont'd.)
6.4.1
Description, (Cont'd.)
E.
In order for listings to appear in an upcoming directory. the Customer must furnish
the listing to the Company in time to meet the directory publishing schedule.
F.
Rates and regulations for listing service are applicable only to listings in the
alphabetical directories.
G.
Directory listings are limited to such information as is essential to the identification
of the listed party. The listing of a service, commodity, or trade name is not
permitted unless it is the name, or an integral part of the name, under which the
Customer does business.
H.
A listing is limited to one line in the directory, except where in the judgment of the
Company, more than one line is required to identify the Customer properly. In such
cases, the additional lines required are provided at no extra charge.
I.
Listing services are available with all classes of main telephone exchange service.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 6
Original Page 8
SECTION 6 – SUPPLEMENTAL SERVICES, (CONT'D.)
6.4
Directory Listing Service, (Cont'd.)
6.4.2
Listings
A.
Primary Listing
One listing, termed the initial listing is included with each Customer's service, and
with the initial line of a line hunting group.
B.
Additional Listings
At a charge, additional listings may be included in the alphabetical directory and on
directory assistance records, or appear on directory assistance records only. The
monthly rate for additional listings apply when the listings appear in Directory
Assistance records in accordance with the date requested by the customer.
If an additional listing is ordered discontinued by the Customer after the closing of
the directory, the monthly rate continues through that issue of the directory and up to
the date for rates to be effective for the next directory. If the additional listing is
ordered discontinued before the closing date of the directory in which it would first
appear the monthly rate continues only to the date of cancellation by the customer,
with a minimum service period of one month.
C.
Foreign Listing
Where available, a listing in a telephone directory which is not in the Customer's
immediate calling area. The Customer will be charged the rates specified in the tariff
published by the specific local exchange carrier providing the Foreign Listing.
D.
Rates and Charges
Listing Type
Primary Listing
Additional Listing
Nonrecurring Charge
Monthly Recurring Charge
Minimum
Maximum
No Charge
No Charge
$1.00
$4.00
See Section 4
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 6
Original Page 9
SECTION 6 – SUPPLEMENTAL SERVICES, (CONT'D.)
6.5
Nonpublished Service
6.5.1
Description
Nonpublished service means that the Customer's telephone number is not listed in the
directory, nor does it appear in the Company's Directory Assistance Records.
6.5.2
Regulations
This service is subject to the rules and regulations for E911 service, where applicable.
The Company will complete calls to a nonpublished number only when the caller dials direct
or gives the operator number. No exceptions will be made, even if the caller says it is an
emergency.
When the Company agrees to keep a number unlisted, it does so without any obligation.
Except for cases of gross negligence or willful misconduct, the Company is not liable for any
damages that might arise from publishing a nonpublished number in the directory or
disclosing it to some. If, in error, the telephone number is published in the directory, the
Company's only obligation is to credit or refund any monthly charges the Customer paid for
nonpublished service.
The subscriber indemnifies (i.e., promises to reimburse the Company for any amount the
Company must pay as a result of) and save the Company harmless against any and all claims
for damages caused or claimed to have been caused, directly or indirectly, by the publication
of a nonpublished service or the disclosing of said number to any person.
6.5.3
Rates and Charges
There is a monthly charge for each nonpublished service. This charges does not apply if the
Customer has other listed service at the same location; if the Customer lives in a hotel,
boarding house or club with listed service; or if the service is installed for a temporary
period.
Monthly Recurring Charge
Nonrecurring Charge
Minimum
Maximum
$2.50
$11.00
See Section 4
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 6
Original Page 10
SECTION 6 – SUPPLEMENTAL SERVICES, (CONT'D.)
6.6
Nonlisted Service
6.6.1
Description
Nonlisted service means that the Customer's telephone number is not listed in the directory,
but does it appear in the Company's Directory Assistance Records.
6.6.2
Regulations
This service is subject to the rules and regulations for E911 service, where applicable.
The Company will complete calls to a nonlisted number.
When the Company agrees to keep a number unlisted, it does so without any obligation.
Except for cases of gross negligence or willful misconduct, the Company is not liable for any
damages that might arise from publishing a nonlisted number in the directory or disclosing it
to some. If, in error, the telephone number is listed in the directory, the Company's only
obligation is to credit or refund any monthly charges the Customer paid for nonlisted service.
The subscriber indemnifies (i.e., promises to reimburse the Company for any amount the
Company must pay as a result of) and save the Company harmless against any and all claims
for damages caused or claimed to have been caused, directly or indirectly, by the publication
of a nonlisted service or the disclosing of said number to any person.
6.6.3
Rates and Charges
There is a monthly charge for each nonlisted service. This charges applies if the Customer
has other listed service at the same location; if the Customer lives in a hotel, boarding house
or club with listed service; or if the service is installed for a temporary period.
Monthly Recurring Charge:
Nonrecurring Charge
Minimum
Maximum
$1.50
$6.00
See Section 4
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 6
Original Page 11
SECTION 6 – SUPPLEMENTAL SERVICES, (CONT'D.)
6.7
Directory Assistance Services
6.7.1
Basic Directory Assistance
A.
Description
A Customer may obtain Directory Assistance in determining telephone numbers by
calling the Directory Assistance operator. The Customer may request a maximum of
two (2) telephone numbers per call to Directory Assistance service without
additional charges.
B.
Regulations
A Directory Assistance Charge applies for each telephone number, area code, and/or
general information requested from the Directory Assistance operator except as
follows:
1.
Calls originating from a Public Telephone Service line to points within the
local and intraLATA calling area.
2.
Requests for telephone numbers of non-published service.
3.
Requests in which the Directory Assistance operator provides an incorrect
number provided that the calling party reports the wrong number to the
Company.
4.
Requests for telephone numbers that were omitted from the alphabetical
directory as a result of Company error.
5.
Calls for Directory Assistance from handicapped persons who have
requested exemption from the Directory Assistance charge and who have
been certified to the Company as being unable to use telephone directories
because of a visual or physical handicap. Acceptable certifications are those
made by a licensed physician, ophthalmologist or optometrist, or a social
agency that conducts programs for the handicapped in cooperation with an
official agency of the State of New York or pre-existing certifications
establishing visual or physical inability to use a directory such as those
which qualify the handicapped person for an income tax exemption or
social security benefits on the basis of blindness or physical disability or for
use of the facilities of an agency for the blind.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 6
Original Page 12
SECTION 6 – SUPPLEMENTAL SERVICES, (CONT'D.)
6.7
Directory Assistance Services
6.7.1
Basic Directory Assistance, (Cont'd.)
C.
Rates
Unless one of the exceptions listed above applies, the charges as shown below apply
for each request made to the Directory Assistance operator:
Minimum
$0.40
Maximum
$2.00
InterLATA Toll, Per Call
$0.40
$2.00
Directory Assistance Call Completion
$0.40
$2.00
Local and intraLATA Toll, Per Call
6.7.2
National Directory Assistance
National Directory Assistance provides listings of individuals and business located outside
the Regional Calling Area, but within the United States.
A maximum of two (2) requested numbers per call are permitted.
There are no call allowances for National Directory Assistance.
Charges for National Directory Assistance are not applicable to handicapped Customers
exempt from Directory Assistance charges, as specified in Section 6.8.1.B of this tariff.
If Customer dials A0", operator handled charges, as specified in Section 6.1 of this tariff, are
applicable.
Rate Per Call
Minimum
$0.50
Issued: June 27, 2008
Maximum
$2.50
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 7
Original Page 1
SECTION 7.0 - SPECIAL SERVICES AND PROGRAMS
7.1
LifeLine Telephone Service
7.1.1
LifeLine Telephone Service Options
Lifeline is a telecommunications service assistance program, sponsored by the FCC,
pursuant to 47 C.F.R., §54; it is designed to maintain and preserve universal service by
providing reduced local residential service to qualifying low-income subscribers. If the
Company becomes an eligible telecommunications carrier in New York, it will offer the
following service options.
A.
Flat Rate Life Line Service
This service provides a full waiver of the $3.50 federal subscriber line charge for flat
rate customers.
B.
Basic LifeLine Service
This low priced individual message rate service provides a full waiver of the $3.50
federal subscriber line charge. There is no monthly allowance for local calls.
Primary area and Home Region calls are not timed. Extended area calls (where
available) are timed.
7.1.2
Eligibility
This service is restricted to low income residential customers. To qualify for LifeLine service
a customer must be income eligible for benefits from any one of the following Entitlement
Programs administered by the New York State Department of Social Services:
Aid to Families with Dependent Children (AFDC)
Food Stamps
Home Energy Assistance Program (HEAP)
Home Relief
Medicaid
Supplemental Security Income (SSI)
The applicant must provide proof to the Company that he or she is certified as income
eligible to receive one or more of the above benefits. After initial contact the customer is
sent an application form to be completed by the customer or authorized representative of the
customer, as designated by the New York State Department of Social Services and identified
as so authorized on the customer's card for any of the above benefits.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 7
Original Page 2
SECTION 7.0 - SPECIAL SERVICES AND PROGRAMS, (CONT'D.)
7.1
LifeLine Telephone Service (Cont'd.)
7.1.2
Eligibility (Cont'd.)
In addition, applicants are eligible for discounted Life Line rates when approved to receive
either a Veterans Disability Pension or a Veterans Surviving Spouse Pension. Applicants
must provide proof to the Company that they are receiving one of these pensions.
Life Line services are effective upon receipt of a completed and signed form or an
application form certified from an entity authorized by the Company. If the form is not
returned, no further action is taken by the Company to establish eligibility. The Life Line
discount is credited as of the service connection date.
An individual's eligibility may be documented by information obtained by the Company as a
result of enrollment programs, including but not limited to confidential computerized
matching programs, conducted by the Company in conjunction with the New York State
Department of Social Services (DSS) and/or the New York City Community Development
Agency (CDA).
The Company, in coordination with appropriate agencies, will periodically verify each
LifeLine customer's eligibility. If a customer is identified as being ineligible, the customer
will be notified that unless the information is shown to be in error, the LifeLine discount will
be discontinued. The customer will be billed for discounts received for any period in which
he or she is proven to be ineligible for the service.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 7
Original Page 3
SECTION 7.0 - SPECIAL SERVICES AND PROGRAMS, (CONT'D.)
7.1
LifeLine Telephone Service, (Cont’d.)
7.1.3
Charges
A qualified customer may choose one of the LifeLine services as described. For connection
of new service, service connection charges apply unless the customer qualifies for
connection assistance under the Link Up America plan as outlined in 7.2, following.
Service connection charges do not apply to change existing service from:
a.
Message Rate Service to Basic LifeLine service;
b.
Basic LifeLine service to Message Rate Service.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 7
Original Page 4
SECTION 7.0 - SPECIAL SERVICES AND PROGRAMS, (CONT'D.)
7.2
Link Up America
The Link Up America program is a connection assistance plan that provides for the reduction of onehalf of the charges associated with connection of telephone service, up to $30.00, subject to the
following eligibility criteria:
a.
The applicant must meet the requirements for qualification for LifeLine Telephone
Service stipulated in 7.1.2, above;
b.
The assistance can only apply for a single telephone line at the principal place of
residence of the applicant;
c.
The applicant must not be a dependent for federal income tax purposes, unless he or
she is more than 60 years old.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 7
Original Page 5
SECTION 7.0 - SPECIAL SERVICES AND PROGRAMS, (CONT'D.)
7.3
Special Equipment for the Hearing or Speech Impaired Customer
7.3.1
As required by Section 102-a of New York State Public Service Law, the Company will
provide, upon request, specialized telecommunications equipment for a Customer certified as
hearing or speech impaired.
7.3.2
A Customer can be certified as hearing or speech impaired by a licensed physician,
otolaryngologist, speech-language pathologist, audiologist or an authorized representative of
a social agency that conducts programs for persons with hearing or speech impairments in
cooperation with an official agency of the State of New York.
7.3.3
The Company will make every reasonable effort to locate and obtain equipment for a
certified Customer.
7.3.4
The Customer may purchase equipment at a price not to exceed the actual purchase price
(including any applicable shipping costs) the Company pays.
7.3.5
The Company will also advise the Customer who requests this equipment of the applicable
terms for purchase.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 7
Original Page 6
SECTION 7.0 - SPECIAL SERVICES AND PROGRAMS, (CONT'D.)
7.4
Discounted Service For The Hearing Or Speech Impaired Customer
7.4.1
General
A handicapped person who has been certified to the Company as having a hearing or speech
impairment which requires that he or she communicate over telephone facilities by means
other than voice, and who either use non-voice equipment or make calls through an
interpreter, will receive, upon application to the Company, a 50% discount on local message
rate service.
7.4.2
Certification
Acceptable certifications are:
7.4.3
A.
Those made by a licensed physician, otolaryngologist, speech-language pathologist
or audiologist or an authorized representative of a social agency that conducts
programs for persons with hearing or speech impairment in cooperation with an
official agency of the State of New York, or
B.
A pre-existing certification establishing the impairment of hearing or speech such as
those which qualify the handicapped person for social security benefits on the basis
of total hearing impairment or for the use of facilities of an agency for a person with
hearing or speech impairment.
Qualification
A customer qualifying for the discount is one whose impairment is such that competent
authority would certify him or her as being unable to use a telephone for voice
communication. See Section 11, "Handicapped Person," for a listing of the necessary
qualifications.
7.4.4
Billing
The reduction in charges is applied only at one location, designated by the impaired person.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 7
Original Page 7
SECTION 7.0 - SPECIAL SERVICES AND PROGRAMS, (CONT'D.)
7.5
Universal Emergency Telephone Number Service
Universal Emergency Telephone Number Service (911 Service) is an arrangement of Company
central office and trunking facilities whereby any telephone user who dials the number 911 will reach
the emergency report center for the telephone from which the number is dialed or will be routed to an
operator if all lines to an emergency report center are busy. If no emergency report center customer
exists for a central office entity, a telephone user who dials the number 911 will be routed to an
operator. The telephone user who dials the 911 number will not be charged for the call.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 7
Original Page 8
SECTION 7.0 - SPECIAL SERVICES AND PROGRAMS, (CONT'D.)
7.6
New York Relay Service
7.6.1
General
The Company will provide access to a telephone relay center for New York Relay Service.
The service permits telephone communications between hearing and/or speech impaired
individuals who must use a Telecommunications Device for the Deaf (TDD) or a
Teletypewriter (TTY) and individuals with normal hearing and speech. The Relay Service
can be reached by dialing an 800 number. Specific 800 numbers have been designated for
both impaired and non-impaired customers to use.
7.6.2
Regulations
A.
Only intrastate calls can be completed using the New York Relay Service under the
terms and conditions of this tariff.
B.
Charges for calls placed through the Relay Service will be billed as if direct distance
dialed (DDD) from the point of origination to the point of termination. The actual
routing of the call does not affect billing.
C.
Calls through the Relay Service may be billed to a third number only if that number
is within New York State. Calls may also be billed to calling cards issued by the
Company or other carriers who may choose to participate in this service.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 7
Original Page 9
SECTION 7.0 - SPECIAL SERVICES AND PROGRAMS, (CONT'D.)
7.6
New York Relay Service, (Cont’d.)
7.6.2
Regulations, (Cont’d.)
D.
7.6.3
The following calls may not be placed through the Relay Service:
1.
calls to informational recordings and group bridging service:
2.
calls to time or weather recorded messages;
3.
station sent paid calls from coin telephones; and
4.
operator-handled conference service and other teleconference calls.
Liability
The Company contracts with an outside provider for the provision of this service. The
outside provider has complete control over the provision of the service except for the
facilities provided directly by the Company. In addition to other provisions of this Tariff
dealing with liability, in the absence of gross negligence or willful misconduct on the part of
the Company, the Company shall not be liable for and the customer, by using the service,
agrees to release, defend and hold harmless for all damages, whether direct, incidental or
consequential, whether suffered, made, instituted or asserted by the customer or by any other
person, for any loss or destruction of any property, whatsoever whether covered by the
customer or others, or for any personal injury to or death of, any person. Not withstanding
any provision to the contrary, in no event shall the Company be liable for any special,
incidental, consequential, exemplary or punitive damages of any nature whatsoever.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 7
Original Page 10
SECTION 7.0 - SPECIAL SERVICES AND PROGRAMS, (CONT'D.)
7.7
Schools and Libraries Discount Program
7.7.1.
Description
The Schools and Libraries Discount Program permits eligible schools (public and private,
grades kindergarten through 12) and libraries to purchase the Company services offered in
this tariff and the (additional company tariff references, if appropriate) at a discounted rate,
in accordance with the Rules adopted by the Federal Communications Commission (FCC) in
its Universal Service Order 97-157, issued May 8, 1997 and the New York State Public
Service Commission in its Opinion and Order 97-11 Adopting Discounts for Services for
Schools and Libraries, issued June 25, 1997. The Rules are codified at 47 Code of Federal
Regulation (C.F.R.) 54.500 et. seq.
As indicated in the Rules, the discounts will be between 20 and 90 percent of the prediscount price, which is the price of services to schools and libraries prior to application of a
discount. The level of discount will be based on an eligible school or library's level of
economic disadvantage and by its location in either an urban or rural area. A schools level of
economic disadvantage will be determined by the percentage of its students eligible for
participation in the national school lunch program, and a library's level of economic
disadvantage will be calculated on the basis of school lunch eligibility in the public school
district in which the library is located. A non-public school may use either eligibility for the
national school lunch program or other federally approved alternative measures to determine
its level of economic disadvantage. To be eligible for the discount, schools and libraries will
be required to comply with the terms and conditions set forth in the Rules. Discounts are
available only to the extent that they are funded by the federal universal service fund.
Schools and libraries may aggregate demand with other eligible entities to create a
consortium.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 7
Original Page 11
SECTION 7.0 - SPECIAL SERVICES AND PROGRAMS, (CONT'D.)
7.7
Schools and Libraries Discount Program
7.7.2.
Regulations
A.
Obligation of eligible schools and libraries
1.
2.
Requests for service
a.
Schools and libraries and consortia shall participate in a
competitive bidding process for all services eligible for discounts,
in accordance with any state and local procurement rules.
b.
Schools and libraries and consortia shall submit requests for
services to the Schools and Libraries Corporation, as designated by
the FCC, and follow established procedures.
c.
Services requested will be used for educational purposes.
d.
Services will not be sold, resold or transferred in consideration for
money or any other thing of value.
Obligations of the Company
a.
The Company will offer discounts to eligible schools and libraries
on commercially available telecommunications services contained
in this tariff. Those services contained in this tariff which are
excluded from the discount program, in accordance with the Rules,
are included as an attachment to this tariff.
b.
The Company will offer services to eligible schools, libraries and
consortia at prices no higher than the lowest price it charges to
similarly situated non-residential customers for similar services
(lowest corresponding price).
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 7
Original Page 12
SECTION 7.0 - SPECIAL SERVICES AND PROGRAMS, (CONT'D.)
7.7
Schools and Libraries Discount Program, (Cont'd.)
7.7.2.
Regulations, (Cont'd.)
A.
Obligation of eligible schools and libraries, (Cont'd.)
3.
7.7.3.
In competitive bidding situations, the Company may offer flexible pricing
or rates other than in this tariff, where specific flexible pricing arrangements
are allowed, subject to New York State Public Service Commission
approval.
Discounted Rates for Schools and Libraries
A.
Discounts for eligible schools and libraries and consortia shall be set as a percentage
from the pre-discount price, which is the price of services to schools and libraries
prior to application of a discount.
B.
The discount rate will be applied to eligible intrastate services purchased by eligible
schools, libraries or consortia.
C.
The discount rate is based on each school or library's level of economic
disadvantage as determined in accordance with the FCC Order or other federally
approved alternative measures (as permitted by the Rules) and by its location in
either an urban or rural area.
D.
The discount matrix for eligible schools, libraries and consortia is included as an
attachment to this tariff.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 8
Original Page 1
SECTION 8.0 - SPECIAL ARRANGEMENTS
8.1
Special Construction
8.1.1
Basis for Charges
Basis for Charges where the Company furnishes a facility or service for which a rate or
charge is not specified in the Company's tariffs, charges will be based on the costs incurred
by the Company (including return) and may include:
a)
b)
c)
d)
8.1.2
nonrecurring charges;
recurring charges;
termination liabilities; or
combinations of (a), (b), and (c).
Basis for Cost Computation
The costs referred to in 9.1.1 preceding may include one or more of the following items to
the extent they are applicable:
A.
Costs to install the facilities to be provided including estimated costs for the
rearrangements of existing facilities. These costs include:
1.
2.
3.
4.
equipment and materials provided or used;
engineering, labor, and supervision;
transportation; and
rights of way and/or any required easements.
B.
Cost of maintenance.
C.
Depreciation on the estimated cost installed of any facilities provided, based on the
anticipated useful service life of the facilities with an appropriate allowance for the
estimated net salvage.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 8
Original Page 2
SECTION 8.0 - SPECIAL ARRANGEMENTS, (CONT’D.)
8.1
Special Construction, (Cont’d.)
8.1.2
8.1.3
Basis for Cost Computation, (Cont’d.)
D.
Administration, taxes, and uncollectible revenue on the basis of reasonable average
cost for these items.
E.
License preparation, processing, and related fees.
F.
Tariff preparation, processing and related fees.
G.
Any other identifiable costs related to the facilities provided; or
H.
An amount for return and contingencies.
Termination Liability
To the extent that there is no other requirement for use by the Company, a termination
liability may apply for facilities specially constructed at the request of a customer.
A.
The period on which the termination liability is based is the estimated service life of
the facilities provided.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 8
Original Page 3
SECTION 9.0 - SPECIAL ARRANGEMENTS, (CONT’D.)
8.1
Special Construction, (Cont’d.)
8.1.3
Termination Liability, (Cont’d.)
B.
C.
The amount of the maximum termination liability is equal to the estimated amounts
(including return) for:
1.
Costs to install the facilities to be provided including estimated costs for the
rearrangements of existing facilities. These costs include:
(a.)
equipment and materials provided or used;
(b.)
engineering, labor, and supervision;
(c.)
transportation; and
(d.)
rights of way and/or any required easements;
2.
3.
4.
5.
license preparation, processing, and related fees;
tariff preparation, processing and related fees;
cost of removal and restoration, where appropriate; and
any other identifiable costs related to the specially constructed or rearranged
facilities.
The termination liability method for calculating the unpaid balance of a term
obligation is obtained by multiplying the sum of the amounts determined as set forth
in Section 8.1.3.B preceding by a factor related to the unexpired period of liability
and the discount rate for return and contingencies. The amount determined in
Section 8.1.3.B preceding shall be adjusted to reflect the redetermined estimated net
salvage, including any reuse of the facilities provided. This amount shall be adjusted
to reflect applicable taxes.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 8
Original Page 4
SECTION 8.0 - SPECIAL ARRANGEMENTS, (CONT’D.)
8.2
Non-Routine Installation and/or Maintenance
At the customer's request, installation and/or maintenance may be performed outside the Company's
regular business hours, or (in the Company's sole discretion and subject to any conditions it may
impose) in hazardous locations. In such cases, charges based on the cost of labor, material, and other
costs incurred by or charged to the Company will apply. If installation is started during regular
business hours but, at the Customer's request, extends beyond regular business hours into time
periods including, but not limited to, weekends, holidays, and/or night hours, additional charges may
apply.
8.3
Individual Case Basis (ICB) Arrangements
Rates for ICB arrangements will be developed on a case-by-case basis in response to a bona fide
request from a customer or prospective customer for service that varies from tariffed arrangements.
Rates quoted in response to such requests may be different for tariffed service than those specified for
such service in the Rate Attachment. ICB rates will be offered to customers in writing and will be
made available to similarly situated customers. A summary of each ICB contract pricing arrangement
offered pursuant to this paragraph will be filed as an addendum to this Tariff within 30 days after the
contract is signed by both the Company and the customer. The following information will be
included in the summary:
a.
b.
c.
d.
e.
f.
LATA and type of switch
The V&H distance from the central office to the customer’s premises
Service description
Rates and charges
Quantity of circuits
Length of the agreement.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Section 9
Original Page 1
SECTION 9.0 - PROMOTIONS
9.1
Service and Promotional Trials
9.1.1
General
The Company may establish temporary promotional programs wherein it may waive or
reduce nonrecurring or recurring charges, to introduce a present or potential Customer to a
service not previously subscribed to by the Customer.
9.1.2
Regulations
A.
Appropriate notification of the Trial will be made to all eligible Customers and to
the Department. Appropriate notification may include direct mail, bill inserts,
broadcast or print media, direct contact or other comparable means of notification.
B.
During a Service Trial, the service(s) is provided automatically to all eligible
Customers, except those Customers who choose not to participate. Customers will
be offered the opportunity to decline the trial service both in advance and during the
trial. A Customer can request that the designated service be removed at any time
during the trial and not be billed a recurring charge for the period that the feature
was in place. At the end of the trial, Customers that do not contact the Company to
indicate they wish to retain the service will be disconnected from the service at no
charge.
C.
During a Promotional Trial, the service is provided to all eligible Customers who
ask to participate. Customers will be notified in advance of the opportunity to
receive the service in the trial for free. A Customer can request that the service be
removed at any time during the trial and not be billed a recurring charge for the
period that the service was in place. At the end of the trial, Customers that do not
contact the Company will be disconnected from the service.
D.
Customers can subscribe to any service listed as part of a Promotional Trial and not
be billed the normal Connection Charge. The offering of this trial period option is
limited in that a service may be tried only once per Customer, per premises.
E.
The Company retains the right to limit the size and scope of a Promotional Trial.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Attachment A
ATTACHMENT A
1.
Telephone Surcharges
Gross Revenue and MTA Tax Surcharges
A.
Local Service:
1.
2.
Gross Revenue Tax Surcharges
Period
Services Provided
For Resale*
IntraLATA Toll &
RCP Service
All Other
Services
7/1/2000 +
.3764%
2.8273%
2.9405%
MTA Tax Surcharges
Period
Services Provided
For Resale*
IntraLATA Toll &
RCP Service
All Other
Services
10/1/98+
.1277%
.6890%
.73%
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Attachment B
ATTACHMENT B
A..
SERVICES INELIGIBLE FOR SCHOOLS AND LIBRARIES DISCOUNT
1.
B.
Voice Mail Services
SCHOOLS AND LIBRARIES DISCOUNT MATRIX
% DISCOUNT LEVEL
URBAN
DISCOUNT
HOW DISADVANTAGED
RURAL
DISCOUNT
% of students eligible for national school
lunch program
<1
1-19
20-34
35-49
50-74
75-100
20
40
50
60
80
90
Issued: June 27, 2008
25
50
60
70
80
90
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Current Rate Schedule
Original Page 1
CURRENT RATES, (CONT’D.)
2.18.1 Dishonored Checks
Business
$20.00
Residential
$10.00
Business
$86.00
Residential
$16.00
Service Order Change Charge, per order:
$56.00
$16.00
Move Charge, per request:
$56.00
$16.00
Telephone Number Change Charge, per request:
$56.00
$16.00
Business
$79.00
Residential
$36.00
Initial 15 minutes
Each Additional 15 minutes
Business
$60.00
$18.00
Residential
$60.00
$18.00
Initial Hour*, Per Hour
8+ Hours - Same Day, Per Hour
Business
$95.00
$85.00
Residential
$95.00
$85.00
Charge per Dishonored Check
4.1
Service Order and Change Charges
New Installation Charge, per line:
4.2
Restoral Charge
Restoration, per line:
4.3
Premises Visit Charge
Non-Union
Union
*Two Hour Minimum.
4.4
Carrier Presubscription Charges
Per business or residence line, trunk, or port
Initial Line, or Trunk or Port
Additional Line, Trunk or Port
4.5
$ 5.00
$ 5.00
Public Telephone Surcharge
Rate Per Call:
$0.30
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Current Rate Schedule
Original Page 2
CURRENT RATES, (CONT’D.)
5.2
Copper Advantage Bundle
Monthly Recurring
Charges
$14.19
$18.19
$23.19
Cell Density 1a
Cell Density 1b
Cell Density 2
Local Usage
IntraLATA/InterLATA Usage
Per Minute Usage Rates
$0.030
$0.060
Toll Free Usage
6.1
$0.060
Local Operator Assisted Service Per Call Charges
Third Party Billing
Collect Calls
Calling Cards
Person to Person
General Operator Assistance
6.2
Per Call Service Charge
$1.75
$1.75
$1.75
$3.50
$1.75
Busy Line Verification and Interrupt Service
Busy Verification Charge
Emergency Interrupt Charge
6.3
Nonrecurring
Charges
See Section 4
See Section 4
See Section 4
Per Request
$0.70
$1.80
Critical Facilities Administration Service
6.3.4
A.
Enhanced Design Layout Record (Circuit Layout Record)
Per Circuit
6.3.4
B.
$50.00
Hourly Charges
Per Hour
$47.00
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
NetCarrier TeleCom, Inc.
New York PSC No. 1 - Telephone
Current Rate Schedule
Original Page 3
CURRENT RATES, (CONT’D.)
6.4
Directory Listing Service
Monthly
Recurring Charge
Nonrecurring
Charge
No Charge
$2.05
$1.00
No Charge
See Section 4
See Section 4
Monthly
Recurring Charge
$1.75
Nonrecurring
Charge
See Section 4
Monthly
Recurring Charge
$1.25
Nonrecurring
Charge
See Section 4
Listing Type
Primary Listing
Additional Listing
Toll Free Directory Listing
6.5
Nonpublished Service
Monthly Recurring Charge
6.6
Nonlisted Service
Monthly Recurring Charge:
6.7
Directory Assistance Services
Local and intraLATA Toll
InterLATA Toll
Local and IntraLATA Call Completion*
Per Call Charge
$0.45
$0.75
$0.75
*Additional per minute usage charges may apply.
Issued: June 27, 2008
Effective: July 27, 2008
Issued By: Christopher K. Peltier, President
4000 N. Cannon Avenue
Landsdale, Pennsylvania 19446
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