Epson Stylus Pro 7800 Guide
7800-9800Guide.book Page 1 Monday, April 10, 2006 11:59 AM
Epson Stylus
®
Pro 7800/9800
PRINTER GUIDE
7800-9800Guide.book Page 2 Monday, April 10, 2006 11:59 AM
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with these Epson printers. Epson is not responsible for any use of this information as applied to other printers.
Trademarks
Epson
,
Epson Stylus, Epson ESC/P, and MicroWeave are registered trademarks and Exceed Your Vision is a trademark of Seiko Epson Corporation.
PhotoEnhance, UltraSmooth, and Epson UltraChrome K3 are trademarks, and Epson Preferred and Epson Store are service marks, of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
The E
NERGY
S
TAR
emblem does not represent EPA endorsement of any product or service.
Legal Notices
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by
Seiko Epson Corporation.
Printed on recycled paper.
© 2006 Epson America, Inc. 2/06 CPD-20271R1
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FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
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Contents
Contents | 5
Introduction
Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Ink Cartridge Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1 Setting Up the Printer
Unpacking and Assembling the Epson Stylus Pro 7800 . . . . . . . . . . . . . 17
Unpacking and Assembling the Stand . . . . . . . . . . . . . . . . . . . . . . . 18
Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Mounting the Printer on the Stand . . . . . . . . . . . . . . . . . . . . . . . . . 22
Attaching the Paper Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Unpacking and Assembling the Epson Stylus Pro 9800 . . . . . . . . . . . . . 27
Unpacking and Assembling the Stand . . . . . . . . . . . . . . . . . . . . . . . 28
Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Mounting the Printer on the Stand . . . . . . . . . . . . . . . . . . . . . . . . . 31
Attaching the Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Connecting to Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Installing the Software for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Adding the Printer in Mac OS X 10.4 . . . . . . . . . . . . . . . . . . . . . . . 45
Adding the Printer in Mac OS X 10.3 . . . . . . . . . . . . . . . . . . . . . . . 46
Installing the Software for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Updating Your Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Downloading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Configuring the Printer for Your Network . . . . . . . . . . . . . . . . . . . . . . . 53
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6 | Contents
2 Handling Paper and Other Media
Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Guidelines for Using Epson Media . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Roll Paper Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Loading the Paper onto the Spindle . . . . . . . . . . . . . . . . . . . . . . . . . 58
Placing the Paper in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Removing Paper from the Spindle . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Switching Between 2-Inch and 3-Inch Roll Paper . . . . . . . . . . . . . . 62
Cutting Paper Manually with the Built-in Cutter . . . . . . . . . . . . . . . 63
Printing Trim Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Using Cut Sheet Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Loading Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Loading Small Cut Sheets or Fine Art Paper . . . . . . . . . . . . . . . . . . . 66
Printing on Posterboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Adjusting the Platen Gap for Thick or Thin Paper . . . . . . . . . . . . . . 69
Catching Printouts From the Epson Stylus Pro 7800 . . . . . . . . . . . . 71
Catching Printouts in Front of the Epson Stylus Pro 9800 . . . . . . . . 72
Catching Printouts Under the Epson Stylus Pro 9800 . . . . . . . . . . . 73
Optimizing the Settings for Your Paper . . . . . . . . . . . . . . . . . . . . . . . . . 75
Creating Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Printing Your Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . 77
Selecting Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
3 Printing with Epson Drivers for Macintosh
Choosing Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Choosing Color Management Options . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Choosing Paper Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . 88
Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Borderless Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Creating a Custom Preset and Printing . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Choosing Advanced Black and White Photo Settings . . . . . . . . . . . . . . . 94
Checking Ink Levels and the Maintenance Tank . . . . . . . . . . . . . . . . . . 97
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Contents | 7
4 Printing with Epson Drivers for Windows
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Choosing Paper and Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Borderless Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Choosing Cut Sheet Paper Options . . . . . . . . . . . . . . . . . . . . . . . . 107
Choosing Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Choosing Advanced Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Choosing Advanced Black and White Photo Settings . . . . . . . . . . . 112
Using the Progress Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Setting Monitoring Preferences and Optimizing Print Speed . . . . . 115
5 Maintaining and Transporting the Printer
Checking Printer Status and Part Life . . . . . . . . . . . . . . . . . . . . . . . . . 120
Printing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Viewing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . 122
Running the Nozzle Check and Head Cleaning Utilities . . . . . . . . 123
Using the Control Panel Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Manually Checking and Cleaning the Print Head . . . . . . . . . . . . . 124
Running a Power Cleaning Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Switching Black Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Draining the Old Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Installing the New Black Ink Cartridge . . . . . . . . . . . . . . . . . . . . . 134
Updating the Printer Driver Information . . . . . . . . . . . . . . . . . . . . 135
Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Using Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Replacing the Paper Cutter Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Removing the Old Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Installing the New Cutter Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Replacing the Maintenance Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
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8 | Contents
Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . 144
Removing the Optional Print Server Card . . . . . . . . . . . . . . . . . . . 146
Moving the Printer on the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Setting Up the Printer After Transportation . . . . . . . . . . . . . . . . . . 148
6 Solving Problems
Diagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Solving Miscellaneous Printing Problems . . . . . . . . . . . . . . . . . . . . . . . 159
Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Fixing Paper Eject Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Uninstalling and Reinstalling the Printer Driver . . . . . . . . . . . . . . . . . . 164
Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
A Specifications
Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Index
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9
Introduction
This Printer Guide provides important information on setting up and using your printer, loading paper, using the Epson ® printer drivers, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you have a problem.
For additional information, see the following:
•
The Quick Reference Guide provides a handy summary of procedures for daily use and printer maintenance—loading paper, replacing ink cartridges and other components, cleaning and aligning the print head, and using the printer’s menu system. Attach it to your printer for easy reference.
•
The electronic Reference Guide on the CD-ROM provides additional information about the printer, drivers, and utility software. You can read the guide using a web browser, such as Safari, TM Mozilla FireFox, or
Netscape ® Navigator ® or Microsoft ® Internet Explorer, versions 4.0 or later.
Warnings, Cautions, Notes, and Tips
Please follow these guidelines as you use this book:
WARNINGS
must be followed carefully to avoid bodily injury.
Cautions
must be observed to avoid damage to your equipment.
Notes
contain important information about your printer.
Tips
contain additional hints on how to get the most out of your printer.
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10 | Introduction
Tip: Check the Epson Pro
Graphics web site at http://prographics.epson.
com for accessories and options that are currently available.
Options and Accessories
Your Epson Stylus ® Pro 7800/9800 offers these optional upgrades and accessories:
Optional equipment
Option
EpsonNet Internal 10/100 BaseTX (Ethernet ™ ) Type-B
Print Server (interface card)
Part number
C12C824341
Automatic Take-Up Reel System (Stylus Pro 9800 only) C12C815251
Replacement 44-inch Take-up Reel Core
(Stylus Pro 9800 only)
C815121
Paper Roller Spindle (Normal Tension) — 2- or 3-inch
Epson Stylus Pro 7800:
Epson Stylus Pro 9800:
Paper Roller Spindle (High Tension) — 2- or 3-inch
Epson Stylus Pro 7800:
Epson Stylus Pro 9800:
Manual Media Cutting System*
Epson Stylus Pro 7800:
Epson Stylus Pro 9800:
Replacement Manual Cutting Blade (for Manual Media
Cutting System)
One-year extended warranty
Two-year extended warranty
C12C811161
C12C811151
C12C811155
C12C811152
C12C815231
C815182
C815192
EPP7898B1
EPP7898B2
* Designed for use with heavy media, which can damage the printer’s built-in cutter.
In addition, you can order these user-replaceable items:
Consumables and user-replaceable parts
Part
Replacement Ink Maintenance Tank (see page 141)
Replacement Printer Cutter Blade (see page 138)
Ink Cartridges
Part number
C12C890191
C12C815291
complete listing.
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Tip: If you experience difficulty with the toll-free line or your
Unit ID number, call
(562) 276-1305.
Introduction | 11
You can purchase optional equipment and genuine Epson ink and paper from an authorized Epson reseller. To find the nearest reseller, call
800-GO-EPSON (800-463-7766) or visit www.prographics.epson.com.
In the U.S., you can also purchase online at www.epsonstore.com.
In Canada, you can also purchase at www.epson.ca or 800-807-7766.
Where To Get Help
Epson provides technical support and information on the installation, configuration, and operation of professional printing products through the
Epson Preferred Protection Plan. Dial (888) 377-6611, 6
AM
to 6
PM
,
Pacific Time, Monday through Friday. Support hours and days are subject to change without notice.
Before you call, make sure you have your Unit ID number, which is included with the Epson Preferred Protection Plan information that came with your printer. You’ll also need your printer serial number and proof of purchase.
Epson also provides technical assistance 24 hours a day through the World
Wide Web. You can reach Epson Support at http://support.epson.com. At this site, you can download drivers, firmware, and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail.
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12 | Introduction
Caution: Using an improperly shielded cable—especially a cable more than 10 feet long—may cause the printer to malfunction.
Note: USB 2.0 is required to run the printer at full speed.
Macintosh System Requirements
•
•
•
•
•
•
•
•
To use your printer in either a stand-alone or peer-to-peer network environment, your Macintosh ® system should include the requirements listed below:
Mac OS X 10.3.9 or later (10.4 recommended)
1.25 GHz or higher processor (G5 recommended)
At least 1GB of RAM (2GB for Mac OS X 10.4)
At least 60MB of free hard disk space to install the software, and at least
2GB of free hard disk space for processing files (8GB or more available hard disk space recommended)
Quad-speed (4×) or faster CD-ROM or DVD drive for installing the printer software
For USB connection: a compliant USB 2.0 port and a shielded USB
“AB” cable from Series A (computer) to Series B (printer), up to 10 feet long
For IEEE 1394 (FireWire) connection: a shielded IEEE 1394 cable up to 10 feet long
For network connection: the optional Ethernet card (described on
page 10) and a compatible cable
Windows System Requirements
•
•
•
•
•
To use your printer in either a stand-alone or peer-to-peer network environment, your system should include the requirements listed below:
IBM ® -compatible PC with a Pentium ® IV 2 GHz or higher processor recommended
Windows ® 2000 or XP (Home or Professional)
For 10/100 Base TX Ethernet connection: Ethernet equipped PC
At least 1GB of RAM
At least 100MB of free hard disk space to install the software, and at least 2GB of free hard disk space for processing files (8GB or more available hard disk space recommended)
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Introduction | 13
•
•
•
•
Quad-speed (4×) CD-ROM or DVD drive for installing the printer software
For USB connection: a Windows-compliant USB 2.0 port and a shielded USB “AB” cable from Series A (computer) to Series B (printer), up to 10 feet long
For IEEE 1394 (FireWire) connection: a shielded IEEE 1394 cable up to 10 feet long
For network connection: the optional Ethernet interface card (described
on page 10) and a compatible cable
Important Safety Instructions
•
•
•
•
•
•
•
•
•
Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively.
The printer weighs about 131 lb (Epson Stylus Pro 7800) or 198 lb
(Epson Stylus Pro 9800) without ink or paper. Make sure you have
sufficient assistance when lifting it. (See page 23 for the 7800 or 32 for
the 9800.)
When setting up the printer, make sure you have enough space around it. You may need more space behind the printer if you print on large
sheets of heavy stock or posterboard. (See page 17 for the 7800 or 27 for
the 9800.)
Place the printer on a flat, stable surface. The printer will not operate properly if it is tilted or at an angle.
Avoid places subject to rapid changes in temperature and humidity. Also keep the printer away from direct sunlight, strong light, or heat sources.
Avoid places subject to shocks and vibrations.
Keep the printer away from dusty areas.
Place the printer near a wall outlet where the plug can be easily unplugged.
Use only the type of power source indicated on the label.
Use only the power cord that comes with the printer. Use of another cord may result in fire or electric shock.
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14 | Introduction
Caution: Always turn the printer off using the
P
Power button. When you press this button,
POWER OFF appears on the LCD panel. Do not unplug the printer or turn off the power to the printer until the panel shuts off. This ensures that the print head is safely capped.
•
•
•
•
•
•
•
•
•
•
The printer’s power cord is designed for use with the printer only. Using it with other equipment may result in fire or electric shock.
Do not use a damaged or frayed power cord.
If you use an extension cord with the printer, make sure the total ampere rating of devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
Do not block or cover the openings in the printer’s case.
Do not put your hand inside the printer during printing.
Do not move the print head by hand unless instructed to do so by an
Epson service technician; otherwise you may damage the printer.
Do not insert objects through the slots. Take care not to spill liquid on the printer.
Do not attempt to service the printer yourself.
The lamp in this product contains mercury. Please consult your state and local regulations regarding disposal or recycling. Do not put in the trash.
Power down the printer from the control panel, unplug the printer, and refer servicing to qualified service personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the cabinet damaged; the printer does not operate normally or exhibits a distinct change in performance.
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Introduction | 15
Caution: Do not use too much force when you shake cartridges that have been previously installed.
•
•
•
•
•
•
•
•
Ink Cartridge Safety Instructions
Keep ink cartridges out of the reach of children and do not drink the ink.
Store ink cartridges in a cool, dark place.
If ink gets on your skin, wash it off with soap and water. If ink gets in your eyes, flush them immediately with water.
Shake ink cartridges well before installing them for best results.
Do not use an ink cartridge beyond the date printed on the cartridge carton.
Use up the ink cartridge within six months of installation for best results.
Do not dismantle ink cartridges or try to refill them. This could damage the print head.
Do not touch the ink supply port, its surrounding area, or the green IC chip on the side of the ink cartridge. Doing so may affect normal operation and printing.
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16 | Introduction
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17
Chapter 1:
Setting Up the Printer
•
•
•
•
•
•
•
This chapter includes the following information:
Unpacking and assembly
Connecting the power cord
Installing ink
Connecting to your system
Connecting to the network
Installing the printer software
Updating the printer firmware
Caution: Two people are required to unpack and set up the printer.
Unpacking and Assembling the
Epson Stylus Pro 7800
Follow these steps to assemble your printer and its stand. If you have the
Epson Stylus Pro 9800, see page 27 instead. Before you begin, make sure
you have sufficient space to set up and use the printer.
The following illustration shows the minimum space required for using the
Epson Stylus Pro 7800:
Note: When choosing a place for the printer, leave adequate room for easy access and ventilation.
Avoid locations subject to direct sunlight, excessive heat, moisture, or dust.
Also avoid locations near potential sources of interference, such as loud speakers, cordless phones, TVs, or air conditioners.
6 in.
8 in.
12 in.
24 in.
You will also need floor space of approximately 8 × 8 feet to assemble the printer and stand.
17
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18 | Setting Up the Printer
Unpacking and Assembling the Stand
1. Unpack the stand and make sure you have all these items.
Parts:
Bottom horizontal strut
2 Bases
2 Legs
Top horizontal strut
Tools and Accessories:
4 Basket hooks
2 Hex wrenches
4 Base bolts
6 Hex screws with washers
2 Collars
Paper basket
2 Strut bolts
2 Wing screws
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Setting Up the Printer | 19
Note: Make sure you tighten all bolts before moving to the next section.
2. Insert the right leg into the right base as shown. (Note that the bases are labeled
L
and
R.
) Use the included hex wrench to fasten the leg with the two base bolts.
Bolt holes
Underside view of base showing location of bolt holes
3. Assemble the left leg and base in the same way.
4. Attach the bottom horizontal strut as shown, then fasten it with one collar and one strut bolt at each end. Make sure the bolts are tight.
Collar
Strut bolt
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20 | Setting Up the Printer
5. Attach the top horizontal strut as shown. Use the small hex wrench to fasten the hex screws.
6. Make sure each part of the stand is tightened securely.
Unpacking the Printer
1. Open the box and remove the roll paper, spindle, polystyrene foam, and cardboard cushions.
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Setting Up the Printer | 21
2. Remove the handles from the sides of the box as shown.
3. Lift the box up and away from the printer. Remove the ink cartridges and other accessories from the side as shown below.
Note: The printer includes a Photo Black cartridge. If you prefer to use Matte Black, the
Matte Black cartridge can be purchased separately.
Remove ink cartridges and accessories
B
A
4. Make sure you have all the items shown below, in addition to the printer:
Roll paper and spindle
Power cord
FireWire cable
Spindle adapters
Ink cartridges
Black Ink Conversion Kit
Paper guides
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22 | Setting Up the Printer
5. Remove the cardboard panels and other packing materials from around the printer.
Mounting the Printer on the Stand
1. Lock the casters and lower the stabilizer knobs to keep the stand from rolling.
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WARNING: Two or more people are required to lift the printer.
2. Have two people lift the printer.
Setting Up the Printer | 23
3. Mount the printer on the stand as shown.
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24 | Setting Up the Printer
4. Fasten the printer to the stand with the wing screws and washers.
Note: To prevent paper jams, don’t place the bolt back in the printer.
5. Remove any packing tape. Check these areas:
• the front cover
•
• the ink compartment covers the maintenance tank (on the right side near the bottom)
6. Open the front cover. Follow the red wire to locate the bolt and bracket securing the print head. Then unscrew the bolt and remove the bracket as shown.
Save the bolt and bracket in case you need to ship the printer.
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Setting Up the Printer | 25
Attaching the Paper Basket
The paper basket is a cloth sheet that attaches to the printer stand and catches your prints as they come out.
1. Attach the basket hooks as shown. The free ends of the hooks should point outward.
2. Snap the basket’s plastic connectors onto the hooks at the rear of the stand. Make sure the connectors are positioned as shown.
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26 | Setting Up the Printer
3. Rotate the front bar once as shown, so the fabric folds around the bar.
4. Snap the connectors onto the front hooks as shown.
5. If you find that your roll paper is curled too tightly to eject properly,
attach the two paper guides to the bottom of the printer. See page 161
for more information.
6. Raise the stabilizer knobs and unlock the casters. Then move the printer to the place of use. (The casters are meant for moving the printer for only a short distance.) Lock the casters and extend the stabilizer knobs after moving.
7. Make sure you save the box and packaging in case you need to ship the printer.
When you are finished assembling the printer, go to “Connecting the Power
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Setting Up the Printer | 27
Unpacking and Assembling the
Epson Stylus Pro 9800
WARNING: Two people are required to unpack the printer, and four are needed to set it on the stand.
Follow these steps to assemble your printer and its stand. If you have the
Epson Stylus Pro 7800, see page 17 instead. Before you begin, make sure
you have sufficient space to set up and use the printer.
The following illustration shows the minimum space required for using the
Epson Stylus Pro 9800:
Note: When choosing a place for the printer, leave adequate room for easy access and ventilation.
Avoid locations subject to direct sunlight, excessive heat, moisture, or dust.
Also avoid locations near potential sources of interference, such as loud speakers, cordless phones, TVs, or air conditioners.
12 in.
12 in.
24 in.
12 in.
You will also need floor space of approximately 13 × 13 feet to assemble the printer and stand.
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Unpacking and Assembling the Stand
1. Open the box and remove the handles from the sides of the box.
2. Lift the box up, then set it aside.
3. Unpack the stand and make sure you have all these items:
Parts:
Support bar
Base sections
Basket hooks
Paper basket
Tools and Accessories:
Hex wrench
4 Bolts
2 Wing nuts with spring washers and plain washers
5 Paper supports
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Setting Up the Printer | 29
4. Insert the support bar into one of the base sections as shown. Then attach it with two bolts using the included wrench.
Leave the bolts a little loose, so that you can adjust the position when you insert the bolts at the other end.
5. Attach the base section to the other end.
6. Tighten all four bolts securely.
Unpacking the Printer
1. Open the box and remove the roll paper, spindle, polystyrene foam, and cardboard cushions.
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2. Lift the box up and away from the printer. Remove the ink cartridges and other accessories from the side as shown below.
Note: The printer includes a Photo Black cartridge. If you prefer to use Matte Black, the
Matte Black cartridge can be purchased separately.
Remove ink cartridges and accessories
B
A
3. Remove the cardboard panels from around the printer.
4. Make sure you have all the items shown below, in addition to the printer:
Power cord
FireWire cable
Roll paper and spindle
Spindle adapters
Ink cartridges
Black Ink Conversion Kit
Paper guides
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Setting Up the Printer | 31
Mounting the Printer on the Stand
1. Lock the two casters to keep the stand from rolling. Then extend the stabilizer knobs.
Caster lock Stabilizer knob
2. Orient the printer in relation to the stand as shown:
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32 | Setting Up the Printer
WARNING: Do not attempt to lift the printer with fewer than four people.
3. Using four people, grasp the printer in the four locations as shown, and set the printer on the stand:
Top view
4. Fasten the printer to the stand with the wing nuts, spring washers, and plain washers.
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Setting Up the Printer | 33
5. Remove any packing tape from the front cover, ink compartment covers, and maintenance tank. Check underneath and on the sides of the printer to make sure you remove all the tape.
6. Open the front cover. Follow the red wire to locate the screw and bracket securing the print head. Then unscrew the bolt and remove the bracket, as shown.
Save the bolt and bracket in case you need to ship the printer.
7. Close the front cover.
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34 | Setting Up the Printer
8. Raise the stabilizer knobs and unlock the casters. Then move the printer to the place of use. (The casters are meant for moving the printer for only a short distance.) Lock the casters and extend the stabilizer knobs after moving.
Attaching the Basket
1. Attach the basket hooks to the upper guides on the left and right sides:
2. Turn the basket so its seams face downward, and spread it on the floor.
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Setting Up the Printer | 35
3. Pass the basket’s rear bar to the back of the printer. Rotate the bar one revolution so that the fabric folds around the bar. Then insert the plastic pins into the stand as shown.
4. Slide out the upper basket hooks to their full length. Then hook the middle bar of the basket as shown.
5. Insert the lower bars into the holes on the bottom of the base as shown.
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36 | Setting Up the Printer
6. Hook the paper supports so they hang along the inside of the basket.
Install them in the order indicated below.
7. If you find that your roll paper is curled too tightly to eject properly,
attach the 5 paper guides to the bottom of the printer. See page 161 for
more information.
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Setting Up the Printer | 37
Note: The illustrations in this section and the following sections show the Epson Stylus Pro
9800, but the instructions are the same for the
7800.
Connecting the Power Cord
1. Connect the power cord to the AC inlet on the back of the printer.
2. Route the power cord through one of the hooks on the left or right side as shown.
Caution: Do not use an outlet that is controlled by an automatic timer or wall switch. Otherwise, you may accidentally shut off the printer and cause damage.
3. Plug the power cord into a properly grounded electrical outlet.
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38 | Setting Up the Printer
Note: The default black ink cartridge is Photo
Black. If you prefer to use
Matte Black (sold separately; see
the Matte Black cartridge immediately instead of installing the supplied
Photo Black cartridge.
Installing Ink
Use the ink cartridges that came with your printer for initial ink charging.
During the initial installation process, it is normal for up to one-third of the ink in each cartridge to be used. The cartridges shipped with your printer are provided mainly to charge the ink system.
1. Press the P Power button to turn on the printer. In a moment,
INSTALL INK CARTRIDGES
appears on the LCD display.
Note: You need to be present during the ink installation process. Do not leave the printer unattended.
2. Press both ink compartment covers to open them. Make sure the ink levers are in the raised (released) position.
Ink lever
3. Remove each ink cartridge from its package and gently shake the cartridge.
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Setting Up the Printer | 39
4. Install the ink cartridges in the printer.
Hold each cartridge with the arrow pointing toward the printer, then insert it into its slot. Make sure you insert each cartridge in the correct slot, and you see the corresponding ink cartridge icon on the LCD display.
5. After installing all 8 cartridges, lower the ink levers.
Caution: Charging takes about 10 minutes. Never turn off the printer, release the paper lever, or open the front cover while the
P
Power light is flashing, or you may damage the printer.
The printer begins charging the ink delivery system and the P Power light flashes.
6. When messages appear on the LCD display, follow the instructions to raise or lower the ink levers. After ink charging is completed, you need to load paper so that
READY
will appear on the display.
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40 | Setting Up the Printer
Note: Epson recommends the
USB 2.0 or network connection for the most reliable performance.
Connecting to Your System
You can use either USB or FireWire connections. Make sure your system has the appropriate port, and you have a standard, shielded cable 10 feet long or less.
USB cable (not included) FireWire cable (included)
1. Make sure that both the printer and the computer are off.
2. Plug the interface cable into the appropriate port on the printer.
USB connection FireWire connection
3. Plug the other end of the cable into the appropriate connector on your computer.
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Setting Up the Printer | 41
Note: The print server card is included with the
Professional Edition of the printer.
Caution: You must unplug the printer from the power outlet, or you may damage the printer and the card.
Connecting to the Network
If you plan to connect the printer to your network, you need the optional
EpsonNet print server card. The EpsonNet print server is a 10/100 BaseTX
Type-B Ethernet interface card (part number C12C824341).
If the print server card didn’t come with your printer, you can purchase it from an authorized Epson reseller. To find the nearest reseller, call
800-GO-EPSON (800-463-7766) or visit www.prograpics.epson.com. In the U.S., you can also purchase online at www.epsonstore.com. In Canada, you can also purchase at www.epson.ca or 800-807-7766.
Make sure you have the correct cable for connecting the printer. To connect to a network hub, you need a standard RJ-45 “straight-through” network cable. To connect directly to your computer’s network interface, you need an RJ-45 crossover cable.
Before you install the print server, make sure you check the documentation included with the card for additional instructions. Then follow these steps to install the card:
1. Turn off your computer and printer.
2. IMPORTANT: Unplug the printer from its electrical outlet. Not doing so may cause damage to the printer and the card.
3. Disconnect any interface cables from the printer.
4. Use a cross-head screwdriver to remove the two screws securing the optional interface cover. Then lift off the cover as shown:
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42 | Setting Up the Printer
Make sure you keep the screws in case you need to remove the card and replace the cover.
5. Slide the card along the slots inside the compartment. Push it in firmly to fully insert the connector into the printer’s internal slot.
6. Use the two screws included with the card to secure it.
7. Connect one end of the appropriate cable to the card. Then connect the other end to your network hub or to your computer’s Ethernet port.
8. Plug in the printer’s power cord.
Follow the instructions in the next section to install your printer software,
then configure the printer for your network as described on page 53.
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Setting Up the Printer | 43
Note: You can check for a newer version of your printer driver on the
Epson support site at http://support.epson.com.
Installing the Software for Macintosh
Follow the steps below to install the software on a Macintosh. For Windows,
1. Turn on your Macintosh and your printer.
2. Insert the printer software CD-ROM. If necessary, double-click the
Epson
CD-ROM to open its window.
3. Double-click the
Epson
installer icon. You see the Epson Installation
Program.
4. Double-click
Install Printer Driver for Stylus Pro 7800
or
Install
Printer Driver for Stylus Pro 9800, depending on the printer you have.
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44 | Setting Up the Printer
5. Enter your password and follow the on-screen instructions to install your printer driver.
6. Enter your password again and follow the on-screen instructions to install the EPSON LFP Remote Panel.
7. Double-click
Install Additional Color Profiles
to install the profiles for your printer.
8. Double-click
Install Reference Guide
and wait while the guide is installed.
9. Do one of the following:
•
If you are finished installing software, click
Exit.
•
If you installed the optional EpsonNet print server card, double-click
Install EpsonNet Config
. Enter your password and follow the on-screen instructions. You can use EpsonNet Config to
configure your printer for network use, as described on page 53.
When you see the prompt, click
Restart
.
Remove the printer software CD-ROM and follow the instructions on
page 45 for Mac OS X 10.4 or page 46 for Mac OS X 10.3.
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Setting Up the Printer | 45
Adding the Printer in Mac OS X 10.4
1. Open the Apple menu, select
System Preferences
, then open the
Print & Fax
Utility.
Click here to add your printer
2. Click the
+
plus sign. You see your printer in the Printer Browser:
Tip: If you want to rename the printer for easier identification, enter a new name for it in the
Name field on this screen.
3. Wait while your Macintosh finds the printer driver and the Add button becomes available. Then click the
Add button.
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Your printer appears in the Print & Fax utility:
4. Close the utility. Go to page 50 to update your printer firmware, if
necessary.
Adding the Printer in Mac OS X 10.3
1. Open the
Applications
folder, then open the
Utilities
folder and open the
Printer Setup Utility
.
2. If you see a message like this, click
Add
, then skip to step 4.
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Setting Up the Printer | 47
3. Click the
Add
icon at the top of the Printer List window.
4. Pull down the menu and select the connection you are using—either
EPSON USB
,
EPSON FireWire
, or
EPSON TCP/IP
. The Stylus Pro
7800 or 9800 appears on the screen.
Tip: If you want to rename the printer for easier identification, select the printer name in the list and click Show
Info. Type a new name and click Apply Changes.
5. Click your printer name, then click
Add
.
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You see your printer in the Printer List.
6. Go to page 50 to update your printer firmware, if necessary.
Installing the Software for Windows
Follow these steps to install the software for Windows.
1. Make sure your printer is turned off.
2. Turn on your computer.
3. Insert the printer software CD-ROM in your computer. The installer starts automatically. If it doesn’t start, double-click
My Computer
or click
Start > My Computer
. Then double-click your CD-ROM icon.
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Setting Up the Printer | 49
4. Double-click
Install Printer Driver for Stylus Pro 7800 or
Install
Printer Driver for Stylus Pro 9800, depending on which printer you have. Follow the on-screen instructions to install the software.
You see the following window:
5. Press the P Power button to turn on the printer. (Make sure the printer
6. Click
Next
.
7. When you see a message that driver installation and printer configuration were completed successfully, click
OK
. The EPSON LFP
Remote Panel begins installing.
8. Follow the on-screen instructions to install the EPSON LFP Remote
Panel.
9. Double-click
Install Additional Color Profiles
to install the profiles for your printer. When installation is complete, click
OK
.
10. Double-click
Install Reference Guide
and wait while the guide is installed.
11. Do one of the following:
•
If you are finished installing software, click
Exit.
•
If you installed the optional EpsonNet print server card, double-click
Install EpsonNet Config
. Follow the on-screen instructions to install the software. You can use EpsonNet Config to
configure your printer for network use, as described on page 53.
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12. Close the installer, then remove the CD-ROM. Go to the next section to update the printer firmware, if necessary.
Updating Your Printer Firmware
To keep your printer features and functionality up to date, you should check for a newer version of firmware on the Epson support site and update your printer, if necessary.
Downloading the Firmware
1. Navigate to http://support.epson.com in your browser.
2. Choose your printer.
3. Click
Drivers and Downloads
to find the newest firmware.
4. Choose the version for Macintosh or Windows and follow the instructions on the screen, then continue with the instructions in the next section to upgrade the firmware.
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Setting Up the Printer | 51
Note: Although the illustrations in this section show Macintosh screens, the procedure is the same in Windows.
Updating the Firmware
1. Double-click the firmware file to extract it.
2. Click the
EPSON LFP Remote Panel
icon on your desktop. You see the LFP Remote Panel. Make sure your printer is selected.
Tip: For best results, use a USB connection when you update the firmware on your printer.
Note: For more information on using the
LFP Remote Panel, click
Help to see the electronic guide.
3. Click the
Firmware Updater
button.
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You see the Firmware Updater window.
Caution: Don’t turn off the printer while the firmware is updating.
Note: After you install the software, you need to load paper and print a test image. If the print quality is satisfactory, your setup is done. If not, you may need to align the print head, as described
4. Make sure your printer is on, its LCD is set to
Ready
, and it is connected to your computer, then choose your printer in the Printer list.
5. Click
Browse
and find the firmware file that you just downloaded and extracted. Select the file and click
Choose
.
6. If the firmware version of the file is newer, click
Update
to start the firmware updating process. (If it is the same, you don’t need to update.)
7. When the update is complete, close the Firmware Updater window and
LFP Remote window.
If you installed the EpsonNet print server card, follow the instructions in the next section to configure the printer for your network.
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Setting Up the Printer | 53
Configuring the Printer for Your Network
Once the printer is connected to your network, follow these steps to configure it:
1. Turn on the printer and press the small black button on the back of the card to make sure the configuration page prints.
2. Start the EpsonNet print server software.
The EpsonNet Config program searches for all Epson printers on the network and displays the MAC address for each printer that it finds, for example:
3. Highlight the printer that you want to configure and click
Configuration
to access the TCP/IP selection screen.
4. If necessary, contact your network administrator to assign an appropriate IP address. A static address is recommended.
For more information, see the documentation that came with the print server.
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55
Chapter 2:
Handling Paper and Other
Media
The Epson Stylus Pro 7800 and 9800 print on a variety of media, including roll paper and cut sheets up to 44 inches wide (9800) or 24 inches wide
(7800). You can also use heavy stock, such as posterboard up to 59 mil
(1.5 mm) thick.
This chapter includes the following information:
•
•
•
•
•
Selecting media for your printer
Using roll paper
Using cut sheet paper
Using the paper basket
Optimizing the settings for your paper
Note: You can purchase additional roll paper spindles and other accessories or options from the Epson Pro
Graphics web site
(http://prographics.epson.
com) or your authorized
Epson dealer.
Selecting Media for Your Printer
Epson offers a variety of coated, glossy, matte, and fine art paper, as well as other media, for your printer.
The following table shows the paper sizes you can use:
Supported paper sizes
Roll paper
Epson Stylus
Pro 9800
8 to 44.0 in. wide
(203 to 1118 mm)
Epson Stylus
Pro 7800
8 to 24.0 in. wide
(203 to 610 mm)
Maximum external roll diameter
Thickness
2 in. core: 4 in. (103 mm)
3 in. core: 6 in. (150 mm)
Cut sheets
Letter size up to 44 in. wide
Letter size up to 24 in. wide
—
3.15 to 19.7 mil (0.8 to 0.5 mm) 3.15 to 59 mil (0.8 to 1.5 mm)
Always test samples of paper stock in the printer before purchasing large quantities or printing large jobs. If you use non-Epson paper or other media, you may need to adjust various settings and create special paper
configurations. See page 75 for instructions.
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56 | Handling Paper and Other Media
Guidelines for Using Epson Media
•
•
•
•
•
Follow these guidelines, as well as those included in your paper package, when printing on Epson paper and other media:
Avoid touching the printable surface with your bare hands. Fingerprints may affect print quality. Handle media by the edges or use cotton gloves.
Always choose the correct Media Type setting in your printer driver
software before you send your job. See page 84 (Mac OS X) or page 101
(Windows) for instructions.
Always select the correct paper source (roll or sheet) in both the printer
driver software and on the printer’s control panel. See page 81
(Mac OS X) or page 107 (Windows) for instructions on selecting the
paper source in your printer software.
Keep unused media in its original packaging and store it in a cool, dry place to maintain quality. Avoid storing your printouts where they will be exposed to high temperature, humidity, or direct sunlight.
Store sheet media on a flat surface.
Using Roll Paper
You can use roll paper with a 2- or 3-inch core, up to 24 inches wide (7800) or 44 inches wide (9800). Manually switching rolls is a simple process.
Check the Epson Pro Graphics web site (http://prographics.epson.com) or your authorized Epson dealer for available media.
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Handling Paper and Other Media | 57
Tip: To avoid wasting paper, chose , then turn off the Auto Cut setting after the printer is ready (if you don’t want to have the paper cut automatically).
Roll Paper Guidelines
•
•
•
•
•
•
•
•
When printing on roll paper, be sure to follow the media handling
guidelines on page 56, as well as these special guidelines for roll paper:
When storing roll paper, keep it in its original packaging—including the bag, end caps, and box.
To avoid feeding excess paper, make sure the Sheet icon does not appear on the LCD display. Press the l Paper Source button until the or roll icon appears.
Choose if you want the paper to be cut automatically after each page is printed.
Do not leave roll paper loaded in the printer when it is not in use.
Choose if you want to print a series of pages and keep them together for cutting later on.
Choose if you’re printing on canvas or other heavy media. Media that is too thick may damage the cutter. Use of Epson’s optional Manual
Media Cutting System is recommended. See page 10 for more
information.
•
The following media (and other similar materials) may not work with the built-in cutter:
Fine art paper (including Epson Textured and UltraSmooth
TM
Fine
Art Paper)
•
•
•
•
PremierArt
TM
Water Resistant Canvas for Epson
Vinyl
Matte board
Backlight film
•
•
Heavyweight polyester banner media
DuPont
TM
Semigloss Proofing Paper
If you’re loading heavy paper, you may need to increase the paper suction by pressing the u Paper Feed button.
For lightweight paper, decrease the suction by pressing the d Paper Feed button.
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58 | Handling Paper and Other Media
Note: The spindle accommodates both
2-inch and 3-inch roll paper cores. To switch between different size
Avoid touching the printable surface of the paper as much as possible. Oils from your skin can affect print quality.
Loading the Paper onto the Spindle
Follow these steps to attach the roll to the spindle:
1. Slide the black paper stop (flange) off the left end of the spindle.
2. Position the roll so the paper unwinds as shown, then slide it onto the spindle. Make sure it is firmly fixed onto the gray paper stop at the right end of the spindle.
3. Slide the black paper stop back onto the spindle and insert it into the end of the roll.
Make sure it is firmly fixed into the left end of the paper roll.
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Placing the Paper in the Printer
Follow these steps to place the paper in the printer:
1. Open the roll paper cover.
2. Place the roll paper in the printer as shown. (The gray end of the spindle goes on the right.)
Caution: To avoid feeding excess paper, make sure you don’t select when you’re using roll paper.
3. Make sure the printer is turned on, then press the l Paper Source button until the or icon appears on the LCD display.
4. Make sure the P Power light is not flashing, then release the paper lever.
Caution: Do not release the paper lever while the
P
Power light is flashing, or you may damage the printer.
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5. Feed the paper into the slot.
6. Pull the paper down so it extends all the way through the slot.
If the paper doesn’t come out, you may need to adjust the suction. If you are loading heavy paper, press the u Paper Feed button to increase the suction. If you are loading lightweight paper, press the d Paper Feed button to decrease it. If the paper still doesn’t come out, open the front cover and pull it out manually.
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7. Holding the bottom edge of the paper, turn the roll back to remove any slack. Then align the bottom edge with the horizontal line and the right edge with the vertical line.
Note: Opening the front cover causes printing to stop. Do not open the front cover while printing is in progress, or your print quality might be affected.
8. Move the paper lever to the locked position, then close the roll paper cover.
9. Press the Pause button (or wait for 5 seconds). The paper feeds into printing postion automatically, and
READY
appears on the control panel.
To avoid indenting or creasing the paper, remove it from the paper path and roll it up when you are not printing.
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Removing Paper from the Spindle
If you need to remove the paper roll from the spindle, follow these steps:
1. Open the roll paper cover.
2. If the paper is loaded for printing, push the paper lever back to the released position, then roll up the paper before removing it.
3. Remove the roll paper and spindle from the printer.
4. Set the spindle upright, with the gray end on the floor and the black end at the top.
5. Slide the black paper stop off the top of the spindle.
6. Remove the roll paper from the spindle.
Switching Between 2-Inch and 3-Inch Roll Paper
You can convert the spindle to accept roll paper with either a 2-inch or
3-inch core by using the spindle adapters. Follow these steps to attach the adapters for using 3-inch roll paper:
1. Remove the black paper stop from the end of the spindle.
2. Align the arrow marks as shown below and press one of the adapters onto the gray paper stop until it locks in place. Press the other adapter onto the black paper stop.
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To remove the adapters, press on the four tabs.
Press tabs to release
Note: A Manual Media
Cutting System is available for heavy media.
ordering it.
Cutting Paper Manually with the Built-in Cutter
When you’re not using the auto cut setting, you may need to cut the paper manually by pressing the button after your print job is finished. You can use the button to cut most types of paper. However, if you’re printing on fine art paper, canvas, or other heavy media, you should use the Epson Manual
Media Cutting System or scissors rather than the built-in cutter.
See page 57 for a list of media that should not be used with the built-in
cutter.
Follow these steps to cut manually with the built-in cutter:
1. Before you print, press the l Paper Source button until you see the icon on the LCD display.
2. Run your print job.
3. Press the button. The printer automatically feeds the paper to the cutter guide.
4. If necessary, adjust the cutting position by pressing the u or d Paper
Feed buttons.
5. Press the l Paper Source button until you see the icon on the
LCD.
6. Press and hold the button for 3 seconds. The paper is cut.
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Printing Trim Lines
You can print trim lines on the right edge of your pages (if you’re using auto cut) or on the right and bottom edge (if you’re not using auto cut). Follow these steps:
1. Press the
Menu
button.
2. Press the
Menu
button again to select the Printer Setup menu and highlight
PLATEN GAP
.
3. Press the d button to highlight
PAGE LINE
.
4. Press the
Menu button.
5. Press the d button to highlight
ON
.
6. Press the button to save the setting. An asterisk appears next to
ON
.
7. Press the Pause button to exit the menu.
You can also specify trim lines from your printer driver software. For
instructions, see page 90 (Mac OS X) or page 105 (Windows).
Using Cut Sheet Paper
You can print on many types of cut sheet paper and other media.
The printer accepts sheets ranging from letter size to 24 inches wide (7800) or 44 inches wide (9800).
You can leave your roll paper on the spindle when you print on cut sheets; make sure it is removed from the paper path and rolled up.
If you’re using stock thicker than 19 mil (0.5 mm), load it as described on
If you’re loading small sheets or fine art paper, see page 66.
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Loading Cut Sheets
Follow these steps to load cut sheet paper.
1. Make sure the printer is on and the roll paper cover is closed.
2. Press the l Paper Source button until the icon appears on the LCD display.
3. Push the paper lever back to the released position.
Tip: You can also load cut sheet paper without releasing the paper lever.
This method is recommended for small sheets or fine art paper.
Note: For heavy paper, you may need to increase the suction by pressing the u button. This helps hold the paper in place during loading and printing.
For lightweight paper, decrease the suction by pressing the d button.
4. Feed the sheet into the paper slot. Make sure the right and bottom edges of the paper are straight and aligned with the scale on the printer.
Caution: To avoid damaging the printer, never move the paper lever during printing, or while the P Power or
Pause light is flashing.
5. Pull the paper lever forward, to the secured position.
6. Press the Pause button. The sheet feeds into printing position automatically and
READY
appears on the control panel.
7. Print your page. After it is finished, the sheet stays in the printer.
8. To remove your print, press the button or release the paper lever.
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Loading Small Cut Sheets or Fine Art Paper
You can load paper without releasing the paper lever. This prevents scratching that might damage fine art paper, and is also easier, especially when you are loading small sheets.
1. Make sure the printer is on and the roll paper cover is closed.
2. Press the l Paper Source button until the icon appears on the LCD display.
3. Make sure the paper lever is in the locked position.
4. Feed the sheet into the paper slot. Make sure the right edge of the paper is straight and aligned with the scale on the roll paper cover.
5. Press the Pause button. The sheet feeds into printing position automatically and
READY
appears on the control panel.
6. Print your page. After it is finished, the sheet stays in the printer.
7. To remove your print, press the button.
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Printing on Posterboard
You can print on Epson Enhanced Matte Posterboard or other heavy stock up to 30 × 40 inches (9800) or 24 × 30 inches (7800). Follow these instructions when you print on posterboard or other media more than
19 mil (0.5 mm) thick.
1. Set the paper basket to catch your printouts in front of the printer. See
pages 71 or 72 for instructions.
2. Make sure no other paper is loaded for printing. You can leave roll paper on the spindle, but make sure you wind it up fully.
3. Press the l Paper Source button until the icon appears on the LCD display.
4. Push the paper lever back to the released position.
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5. Open the front cover. (The cover has special tabs that act as paper supports when the cover is open.)
Note: If you’re using stock more than
39 inches long, load it long-edge first, in landscape orientation
(9800 only).
6. Feed the posterboard into the paper slot until it meets resistance.
7. Align the board with the scale on the roll paper cover.
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8. Pull the paper lever forward, to the locked position. Then close the front cover.
9. Press the Pause button. The board feeds into printing position automatically and
READY
appears on the control panel.
10. Print your page. After it is finished, the posterboard stays in the printer.
11. To remove the print, hold it while releasing the paper lever.
Note: If you notice head strikes on your prints, make sure your paper is flat. If so, try changing the platen gap setting to
WIDE. If that doesn’t solve the problem, try changing it to WIDER.
Adjusting the Platen Gap for Thick or Thin Paper
When you print on unusually thick or thin paper, you may need to adjust the platen gap setting.
STANDARD
is the default setting. However, if print quality is not satisfactory when using very thin or very thick stock, you may need to change this setting
.
Follow these steps:
1. Press the
Menu
button.
Printer Setup
appears on the LCD display.
2. Press the
Menu
button again to select the Printer Setup menu and highlight
PLATEN GAP
.
3. Press
Menu
again.
STANDARD is highlighted as the current setting.
4. Use the u and d buttons to change the setting. (
STANDARD
is the default setting; you can also choose
NARROW
,
WIDE
,
WIDER
, or
WIDEST
.)
5. Press the button to save the setting. An asterisk appears next to the selected setting.
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Caution: To avoid damaging the printer, make sure you do not select the Narrow setting when you print on thick media.
Note: When you print on posterboard, set the basket to catch printouts in front of the printer.
6. Press the Pause button to exit the menu.
If you’ve selected a non-standard platen gap, the following symbols appear in the corner of the display to remind you of the narrow or wide setting:
Widest
Wider
Wide
Narrow
When you switch media, don’t forget to change the setting back to
STANDARD.
If you’re printing on non-Epson media and not using the Epson driver, you may also need to create a paper configuration to optimize your results. See
Using the Paper Basket
The paper basket attaches to your printer and catches your printouts as they come out. The basket keeps your printouts from getting dirty or scratched.
You can set it up either to catch the paper under the printer or in front of the
printer. Follow the instructions on page 71 for the Epson Stylus Pro 7800 or
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Catching Printouts From the Epson Stylus Pro 7800
To catch printouts in front of the printer, pull the paper basket forward as shown below. Use this method for posterboard or any prints that are
36 inches or more in length.
To catch printouts under the printer, lift the basket up as shown:
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If the basket is loose, tighten it as shown:
Catching Printouts in Front of the Epson Stylus Pro 9800
Follow the steps below to set up the basket in front of the printer. Use this method for posterboard or any prints that are 62 inches or more in length.
1. If you are using the paper guides, make sure they are in front of the basket, as shown below.
2. Slide the upper metal rods all the way in. Then push the lower rods down, so that they rest on the floor.
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3. Make sure the surface of the basket is taut. If there is any slack, the paper may not slide properly to the floor.
Catching Printouts Under the Epson Stylus Pro 9800
Follow these steps to catch printouts under the printer:
1. Remove the metal rod from the upper basket hooks.
2. Pull the upper hooks out all the way, and place the metal rod back on the hooks.
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3. Hook the basket rings on the upper hooks.
Note: If printouts on matte paper have banding, pull the paper guides forward.
4. If you are using the paper guides, squeeze the guides and push them back as shown:
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Optimizing the Settings for Your Paper
When you choose a media type in your Epson printer software, the driver automatically determines the best settings for your paper. However, you may want to fine-tune how the printer handles various media—especially if you use non-Epson paper or a paper not supported by the driver. Use the paper
configuration settings described on page 75.
You can create a special configuration, or group of settings, for each paper type (up to ten types) and select the desired configuration whenever you print on a particular stock.
Note: Paper configurations are needed only for non-Epson media.
Creating Paper Configurations
To create a configuration for a specific paper type, make sure the paper you want to configure is loaded in the printer. Then follow these steps:
1. Press the
Menu
button, then press the d button until
CUSTOM
PAPER
is highlighted.
2. Press
Menu
to display
PAPER NUMBER
.
3. Press
Menu
, then press the u button to select a paper configuration number (1 to 10). Press the button to save the number setting.
4. Press the l button, then the d button to highlight
PLATEN GAP
. Press
Menu
, then press the d button to highlight
NARROW, STANDARD,
WIDE, or WIDER
. The
STANDARD
setting is recommended for most paper types. Press to save the setting.
5. Press the l button, then the d button to highlight
THICKNESS
PATTERN
.
6. Press
Menu
, then press to print the paper thickness pattern. A pattern similar to the following is printed:
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
Smallest gap
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7. Examine the printed pattern for the most evenly overlapping lines.
Choose the number with the most even lines. In the example shown above, the lines under number 4 are the most even.
After printing the pattern,
THICKNESS NUMBER
is highlighted.
8. Press the d button to select the number that you noted in step 7, then press .
9. Press the l button, then the d button for the menu options shown below. Make any adjustments, as needed, and press to save each setting.
You can also make similar settings using the printer driver software. For
instructions, see page 87 (Mac OS X) or page 111 (Windows).
• CUT METHOD lets you decrease the cutting blade pressure for thinner media, or adjust the speed for thick media. You may need to experiment to determine the cleanest cut for your paper.
• PPR FEED ADJUSTMENT helps eliminate banding. Choose a lower value if you see white lines on your prints, or a higher value if you see dark lines.
• DRYING TIME lets you print with non-Epson media and avoid smearing the ink. You can make the print head wait up to
10 seconds after each pass to allow ink to dry on the page.
• PAPER SUCTION lets you decrease the paper suction level when printing on thin media (under 12 lb), such as drafting paper or backlight film.
• M/W ADJ adjusts the intensity of the MicroWeave
®
pattern. This improves print quality, but lowers printing speed.
10. When done, press the Pause button.
After you create paper configurations, you can use the
TEST PRINT
menu to print out a list of paper numbers showing the settings for each one.
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Printing Your Paper Configurations
You can print a list showing the settings for all your paper configurations.
This makes it easy to select the configuration you want for a particular type of paper.
1. Press the r
Menu
button, then press the d button to highlight
TEST
PRINT.
Press
Menu again.
2. Press the d button until
CUSTOM PAPER
is highlighted, then press
Menu.
3. Press the button to print your custom paper configurations.
Selecting Paper Configurations
Once you have created a paper configuration, you can select it whenever you print on that paper:
1. Press the r
Menu
button, then press the d button to highlight
CUSTOM PAPER
.
2. Press
Menu
.
PAPER NUMBER is highlighted.
3. Press
Menu
, then press the u button to select the configuration number that you want to use. If you select
STANDARD
, the printer uses the driver settings. If you select a number from 1 to 10, the control panel settings override the driver settings.
4. Press the button. The configuration number you selected is displayed on the LCD with an asterisk.
5. Press the Pause button to exit the menu.
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79
Chapter 3:
Printing with
Epson Drivers for Macintosh
Tip: Check the Epson Pro
Graphics website at http://prographics.epson.
com for updated drivers and utilities that may become available.
Your Epson Stylus Pro 7800 or 9800 comes with drivers and utilities that let you print and manage print jobs. For the best black and white photography output, the Epson driver offers an Advanced Black and White Photo mode.
ICC profiles for ColorSync
®
are included, so you can use color management features in Adobe
®
Photoshop
®
or other applications, or in the driver itself. A color-managed workflow using Photoshop and a color-calibrated monitor will give you the most accurate colors and best output from your printer for color photos.
You can create your own profiles if you have the required hardware and software, or you can have them created by a color specialist. Make sure any profiles you want to use are located in the standard folder for your operating system. When you install the Epson printer driver, the ready-made profiles are automatically copied to the right folder.
•
•
•
•
•
•
•
•
This chapter includes the following information for Mac OS X:
Choosing page setup settings for cut sheets and roll paper
Choosing basic print options
Choosing advanced print options, including color management and paper configuration settings
Choosing roll paper options
Creating a custom preset and printing
Choosing advanced black and white photo settings
Managing print jobs
Checking printer status
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Note: Many application settings override the printer’s page setup options. Always verify settings to get the results you expect.
If you need more information about print options, click the Help button.
Choosing Page Setup Options
Before you print, make sure you have installed the Epson printer driver and utilities from the CD-ROM. You also need to configure your connection and set up the printer in the Printer Setup Utility. For instructions on
installing and configuring the printer driver, see page 43.
Page Setup options let you choose from several options for printing on cut sheets or roll paper. You can also select the orientation of your image and the paper size. For printing on roll media, creating a custom page size is recommended to make the best use of your paper.
1. Open the file you want to print and select
Page Setup
in your application. You see this screen:
Select your printer
Note: If your application has margin settings, make sure they’re turned off for borderless printing.
2. Open the
Format for
drop-down menu and select your printer.
Note the following limitations on borderless printing:
•
•
Borderless printing takes longer than normal printing.
Margins are required at the top and bottom of the page on cut sheets. Full borderless printing is available on roll paper only.
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3. Click the
Paper Size
drop-down menu.
•
If you’re printing on a cut sheet, choose the size of the paper you are using and one of the options listed below. Then continue with step 7.
•
If you’re using roll paper, Epson recommends that you create a
custom paper size to make the best use of your paper. See page 82
for instructions.
Select the paper size, then choose the setting
•
The following settings are available, depending on the size you choose:
The standard size setting prints on cut sheet paper with a bottom margin larger than the top and sides.
• Maximum reduces the bottom margin (available for printing on plain paper sheets only).
• Borderless (Auto Expand) prints on cut sheets and enlarges your image (up to 3%) to fit the width of the paper (without side borders).
• Borderless (Retain Size) prints your image at the size you specify in your application. You need to size it slightly wider than the paper width to print without side borders.
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• Roll Paper - Banner prints a series of continuous images without any margin space between them, but with normal side borders.
• Roll Paper - Borderless (Auto Expand) prints without borders on roll paper and enlarges your image (up to 3%) to fit the size of the paper. This selection is recommended for borderless printing with
minimal clipping of your image. See page 90 for more information.
• Roll Paper - Borderless (Retain Size) prints your image on roll paper at the size you specify in your application. You need to size it slightly wider than the paper width to print without borders. See
• Roll Paper - Borderless Banner prints a series of continuous borderless images without space between them.
• Roll Paper
prints on roll paper with the standard printable area.
4. If you are printing on roll paper, choose
Manage Custom Sizes from the
Paper Size
menu. (If you are printing on a cut sheet, skip to step 7.)
In Mac OS X 10.3, choose
Custom Paper Size
from the
Settings menu.
Click to create a custom page size
Note: If you’re printing on roll paper, make sure you set the bottom margin to
0.55 inch or less. To center your image on the page, make the top and bottom margins the same.
5. Click the
+
(plus sign), give your paper size a name, and define its size and margins. Then click
OK
.
In Mac OS X 10.3, click
New
instead of
+
, and
Save
instead of
OK
.
6. Select
Page Attributes
from the Settings drop-down menu if necessary.
Select your new paper size from the
Paper Size
drop-down menu.
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7. Choose the appropriate
Orientation
and
Scale
for printing.
8. Click
OK
. Then continue with the instructions in the next section to select additional settings for printing.
Choosing Basic Print Options
Once you have selected your page setup options, you need to select printing options. The Epson driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose advanced settings for more control over your printer and color management
options, as described on page 87.
1. Select
in your application. You see the screen shown below:
Select your printer
2. Choose your printer from the Printer menu.
3. Select
Print Settings
from the
Copies & Pages
drop-down menu.
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You see this screen:
Note: Check the web site
(http://prographics.
epson.com) or your authorized Epson dealer for other media that may be available.
4. Select the
Media Type
that corresponds to the paper you are printing on. If you are using a color-managed workflow, make sure you choose media type and resolution settings that match the ICC profile you are using.
The settings followed by
(250)
are for roll paper or selected sheets that are 17 inches wide or wider. Choose a setting without the
(250) designation when you print on smaller sheets. For PremierArt Water
Resistant Canvas for Epson, choose the
Watercolor Paper - Radiant
White
setting.
If your paper is not listed, check the instructions included with the paper, or look on the Epson web site (http://prographics.epson.com). If you are using non-Epson paper, consult the manufacturer for the best setting. You may have to experiment with different settings to determine which one is best for the media you’re using.
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5. For the Color setting, select
Color for any type of photographic printing. Choose
Advanced B&W Photo
if you are printing black and white photos using this unique printer technology on select paper types.
See page 94 for more information. (For paper types that don’t support
this option, print black and white photos with the
Color
setting.)
Select
Black
only if you’re printing line drawings or other non-photographic images.
6. Set the
Mode
option as follows:
•
Click
Automatic to have the printer driver analyze the contents of your image or file and make the appropriate printing adjustments. If a
Quality/Speed
slider appears, set it according to the priorities of your print job.
You can choose one of the mode settings shown at the left in the drop-down menu:
The
EPSON Vivid
setting produces vivid blue and green tones in printouts. Because this setting reproduces blue and green tones that cannot be displayed by your monitor, your printouts may differ from the screen images when this option is selected.
The
Charts and Graphs
setting intensifies colors and lightens the midtones and highlights of an image. Use this setting for presentation graphics, such as charts and graphs.
•
•
The
EPSON Standard (sRGB)
setting increases the contrast in images. Use this setting for color photographs.
The
Adobe RGB
setting matches image colors to the Adobe RGB color standard.
Click
Custom
to choose one of the settings shown at the left in the drop-down menu.
The
Advanced Photo
setting lets you print at 2880 dpi, the highest resolution available.
The
ColorSync
setting applies color management based on the printer’s ICC profile, using the perceptual rendering intent. In most cases, you will get better results by applying color management in your application, rather than in the printer driver.
Click
Advanced Settings
to access additional options, as described on the following page.
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Note: The Print Quality settings available depend on the Media Type you selected. Choose lower print quality for faster printing, or SuperPhoto -
2880dpi for best quality.
7. Choose one of the following
Print Quality
settings:
• Draft
• Normal - 360dpi
• Fine - 720dpi
• SuperFine - 1440dpi
• SuperPhoto - 2880dpi
8. Choose any of the following:
• High Speed for fast, bidirectional printing. For higher quality, make sure you deselect this option.
• Flip Horizontal for printing a mirror image of your file.
• Finest Detail for sharper edges on vector-based data including text, graphics, and line art. (This setting does not affect photographs.)
Continue with the instructions in the next section to select color management settings. If you are using the color management settings in
Photoshop or another application, it is very important to turn off color
management in the printer driver, as described on page 87.
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Choosing Color Management Options
Follow these instructions to use color management in the printer driver.
1. Select
Printer Color Management
from the drop-down menu, then click
Advanced Settings
. You see this screen:
2. Select one of the following settings:
• Color Controls
to choose from four Color Adjustment modes and from three Gamma settings. Click the arrow next to
Advanced
Settings to specify individual values for brightness, contrast, saturation, and CMY inks.
• ColorSync for mapping colors to your printer’s profile. In most cases, you will get better results by applying color management in your application, rather than in the printer driver. If you choose this setting, you can choose ColorSync from the drop-down menu and choose filters or other settings.
• (Off) No Color Adjustment
to disable color management in the printer driver. Choose this mode when you use a color-managed
ICC workflow in Photoshop or other software applications.
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Note: You may need to change the Color Density setting if your custom color profile was created to optimize D-max and color gamut.
Choosing Paper Configuration Options
Follow these instructions if you are using non-Epson media and you need to fine-tune its performance.
1. Select
Paper Configuration
from the drop-down menu. You see this screen:
2. Select the correct settings to match your ICC profile. These settings override any paper configuration settings you may have made using the printer’s control panel.
• Color Density lets you control the ink saturation level.
• Drying Time per Print Head Pass lets you print with non-Epson media and avoid smearing the ink. You can make the print head wait up to 5 seconds after each pass to allow ink to dry on the page.
• Paper Feed Adjustment helps reduce banding. Choose a lower value if you see white lines on your prints, or a higher value if you see dark lines.
• Paper Thickness helps reduce vertical banding and creates a sharper image when printing on unusually thick or thin paper.
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• Paper Suction lets you decrease the paper suction level when printing on thinner papers (less than 12 lb), such as CAD drafting paper.
• Cut Method decreases the cutting blade pressure for thinner media, or adjusts the speed for thick media. You may need to experiment to determine the best setting for your paper.
• Platen Gap
lets you fine-tune the setting for various paper thicknesses.
Choosing Roll Paper Options
If you are printing on roll paper, make sure you choose one of the roll paper options as the
Paper Size
setting, as described on page 80. In addition, you
need to check these settings for various cutting and feeding options.
1. Select
Roll Paper Option
from the drop-down menu. You see this screen:
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Note: These settings override settings made through the control panel.
2. Choose one of the following
Auto Cut
settings:
• Normal Cut
allows margin space at the top and bottom of each image.
• Double Cut
extends the space between the images and trims each print individually. This provides the cleanest edge for borderless printing.
• Single Cut causes the images to be printed end-to-end and saves paper. With borderless printing, you may see a sliver of the previous or next image.
• Off disables automatic cutting. Choose this setting if you want to operate the cutter manually, print multiple print jobs without cutting, or if you are printing on heavy media that must be cut by hand.
See page 63 for instructions on using the button to operate the
cutter. See page 57 for a list of media that are not recommended for
use with the built-in cutter.
3. Select either of the following options:
• Print Page Line prints trim lines on the right and bottom edges of your pages.
• Save Roll Paper saves paper by not feeding the blank portion of the last page of your document. Available only when you’ve selected
Roll Paper (Banner)
as the Paper Source.
Borderless Printing
For true borderless printing on roll paper, you can select either
Auto
Expand
or
Retain Size and create a custom paper size, as described on
page 82. Your image may be clipped on the left and right edges, but you can
minimize clipping by sizing your image according to the page width and by adjusting the length.
For either setting, you should add 0.1 inch to the length of your custom size.
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The Auto Expand setting provides the best solution for borderless printing with minimal image clipping. Using this setting, you can create a custom paper width equal to the width of the roll media. If you use the Retain Size setting, you should create a custom paper width slightly wider than the actual width of the media.
17
24
36
44
10
12*
14*
16
The following table shows recommended image widths (in inches) for borderless printing using either the Auto Expand (Standard) or Retain Size setting:
Recommended image widths (in inches) for borderless printing
Roll paper width
8.3
Image width
(with Auto Expand)
8.06
Image width
(with Retain Size)
Custom Paper Size
(for Retain Size only)
8.35
8.3
16.8
23.8
35.8
43.8
9.7075
11.8
13.8
15.8
10.34
12.34
14.34
16.34
17.34
24.25
36.25
44.25
10.23
12.23
14.23
16.23
17.23
24.23
36.23
44.23
* Non-Epson roll media widths
Make sure you set the margins to zero when printing a custom page size for borderless printing.
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To control the amount of expansion (with the Auto Expand setting), select
Expansion from the drop-down menu. You see this screen:
Adjust the slider to increase or decrease the amount of expansion.
•
•
The widths shown in the table on page 91 work with the Standard
Expansion setting. If you use the slider to adjust the amount of expansion, you can calculate the image width as follows:
Using the
Min
setting, subtract 0.125 inch from the media width to determine the image width.
Using the
Max
setting, subtract 0.415 inch from the media width to determine the image width.
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Note: If you check the settings on each screen in the drop-down menu, go through them carefully from top to bottom.
Avoid cycling through them repeatedly, or you may lose your settings.
Creating a Custom Preset and Printing
Once you’ve made the correct settings for your print job, create a custom preset. This will save you time when you use the same profile/printer/ink/media combination for future print jobs.
1. Select
Summary
from the drop-down menu.
2. After verifying that your settings are correct, select
Save As
from the
Presets drop-down menu.
You see the following:
Caution: Do not open and close the Presets menu without typing a name, or you will lose your settings.
3. Type a name, and click
OK
.
4. When you’re ready to print, click the
button.
See page 96 for instructions on monitoring your print job.
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Note: If you are printing from Photoshop, make sure you do not use
Photoshop’s color management settings when using Advanced
Black and White Photo mode. There are no profiles associated with this screening and color management technology.
Choosing Advanced Black and White Photo
Settings
Advanced Black and White Photo mode allows you to easily produce neutral and toned black-and-white prints using your Epson driver. This mode offers an alternative black and white workflow with settings for more advanced control.
Whether your photo is color or grayscale, you can use this unique screening and color management technology to create stunning black-and-white prints. This mode is only available when printing on certain media types.
1. Select
Print Settings from the drop-down menu. You see this screen:
Note: If Advanced Black and White Photo is not available for your media type, you may need to change your black ink
for more information.
2. Choose the Media Type setting for the paper you have loaded in the printer.
3. Choose
Advanced B&W Photo for the Color setting.
4. Uncheck
High Speed
for the best quality.
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5. Select
Printer Color Management
from the drop-down menu. You see this screen:
6. Choose the settings that are best for your photo. You can use the photo on the screen as a guide.
• Color Toning
allows you to add tone (hue) to your black and white output. The default is Neutral, which will provide you with a neutral tonal scale print. You can also choose other popular presets such as Cool, Warm, and Sepia. Note that the presets will affect the target found in the tone color circle.
• Tone
allows you to easily change the entire tonal scale of your black and white output. While
Darker
is the default setting, you may see better results if you choose
Dark
.
• Brightness
adjusts the overall lightness and darkness of your image.
• Contrast
adjusts the difference between the light and dark areas of your image.
• Shadow and
Highlight Tonality
allow you to control tonality only in the shadow or highlight areas of your image.
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• Max Optical Density
adjusts the overall density or focus of the print. Create a soft focus print by setting the density lower.
• Highlight Point Shift
helps to reduce gloss differential by adding density to the highlights of your image.
•
The tone color circle adjusts the hue of your black and white print.
Click on any portion of the color wheel or enter corresponding values to customize the tone (hue) to add to your print. The closer you select to the edge of the wheel, the more color you will add.
• Preview
approximates the image tone based on your settings. Note that this preview always shows the same image and is not color managed. It provides a level of feedback as you make changes.
Managing Print Jobs
After you click
Print,
you can monitor the progress of your print job using the Print Center. Follow these steps:
1. Click the icon for your printer or
Print Center icon on the Dock. If necessary, double-click your printer (and print queue) name. You see a screen like this:
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Note: You can also cancel a print job by pressing the Pause button on the printer and holding it for at least 3 seconds.
2. From here you can monitor the progress of your print job or do one of the following:
•
•
•
Click the print job, then click
Delete
to cancel the job
Click the print job, then click
Hold
to pause printing
Click a print job marked “Hold” and click
Resume
to resume printing
3. When you’re finished, close the print job window, then close your printer window or the Print Center window.
Checking Ink Levels and the Maintenance Tank
The Epson Printer Utility lets you check the levels of ink in the printer and the level of the maintenance tank (7800) or tanks (9800). You can also run
maintenance utilities from this screen. See pages 122 to 123 for instructions.
1. Double-click the
Applications
folder on your hard drive.
2. Double-click
EPSON Printer Utility
.
3. Select your printer and click
OK
. You see the Epson Printer Utility menu:
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4. Click the
EPSON StatusMonitor
icon.
The software checks the amount of ink in the printer and maintenance tank(s) and displays the StatusMonitor window:
5. To recheck the ink levels, click the
Update
button. To close the Status
Monitor, click
OK
.
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99
Chapter 4:
Printing with
Epson Drivers for Windows
Tip: Check the Epson Pro
Graphics website at http://prographics.epson.
com for updated drivers and utilities that may become available.
Your Stylus Pro 7800 or 9800 comes with drivers and utilities that let you print and manage print jobs. For the best black and white photography output, the Epson printer driver offers Advanced Black and White Photo mode.
ICC profiles are included, so you can use the color management features in
Adobe Photoshop or other applications, or in the driver itself. A color-managed workflow using Photoshop and a color-calibrated monitor will give you the most accurate colors and best output from your printer for color photos.
You can create your own profiles if you have the required hardware and software, or you can have them created by a color specialist. Make sure any profiles you want to use are located in the standard folder for your operating system. When you install the Epson printer driver, the ready-made profiles are automatically copied to the right folder.
•
•
•
•
This chapter includes the following information:
Choosing basic print options
Choosing paper and layout options
Choosing advanced print options
Managing print jobs
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Choosing Basic Print Options
Before you print, you need to set basic printing properties. Make sure you have installed the Epson driver and utilities from the CD-ROM.
The driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose advanced settings for more control over your printer and color management options, as described
Follow these steps to make basic settings:
1. Start an application, open the file you want to print, and select
in your application. You see the Print window.
2. Make sure your printer is selected, then click the
Properties button.
Or, if you see a
Setup
,
Printer
, or
Options button, click it instead.
Then click
Properties
on the next screen. You see a window like the following:
Note: If you need more information about print options, you can click the Help button on any screen.
This box shows you the current settings, but you can’t change them from here
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Note: Check the web site
(http://prographics.
epson.com) or your authorized Epson dealer for other media that may be available.
3. Select a
Media Type
setting that corresponds to the paper you are printing on. If you are using a color-managed workflow, make sure you choose media type and resolution settings that match the ICC profile you are using.
The settings followed by
(250)
are for roll paper or selected sheets that are 17 inches wide or wider. Choose a setting without the
(250) designation when you print on smaller sheets. For PremierArt Water
Resistant Canvas for Epson, choose the
Watercolor Paper - Radiant
White
setting.
If your paper is not listed, check the instructions included with the paper, or check the Epson web site (http://prographics.epson.com). If you are using non-Epson media, choose the closest setting. You may have to experiment with different settings to determine which one is best for the media you’re using.
4. For the Color setting, select
Color for any type of photographic printing. Choose
Advanced B&W Photo
if you are printing black and white photos on certain paper types. (For paper types that don’t support this option, print black and white photos with the
Color
setting.) Select
Black
only if you’re printing line drawings or other non-photographic images.
See page 112 for more information about advanced black and white
photo printing.
5. Set the
Mode
option as follows:
•
Click
Automatic to have the printer driver analyze the contents of your image or file and make the appropriate printing adjustments. If a
Quality/Speed
slider appears in the Mode box, set it according to the priorities of your print job.
You can choose one of the mode settings shown at the left in the drop-down list:
The
EPSON Vivid
setting produces vivid blue and green tones in printouts. Because this setting reproduces blue and green tones that cannot be displayed by your monitor, your printouts may differ from the screen images when this option is selected.
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•
The
Charts and Graphs
setting intensifies colors and lightens the midtones and highlights of an image. Use this setting for presentation graphics, such as charts and graphs.
The
EPSON Standard (sRGB)
setting increases the contrast in images. Use this setting for color photographs.
The
Adobe RGB
setting matches image colors to the Adobe RGB color standard.
Click
Custom
to choose one of the settings shown at the left in the drop-down list.
The
Advanced Photo
setting lets you print at 2880 dpi, the highest resolution available.
The
PhotoEnhance
TM setting allows you to correct noise and other problems common to digital camera images and automatically select
1440 dpi.
Click Custom, then click the
Advanced
button to turn off color management in the printer driver (if your application performs color management) or access additional settings, as described on
6. When you’re finished choosing print options, click the
Paper
tab and follow the instructions in the next sections for choosing paper and layout options
.
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Note: Many application settings override settings in the printer driver.
Always verify settings to get the results you expect.
Choosing Paper and Layout Options
You can select a variety of settings, such as orientation and sizing your image.
Follow the instructions below to select settings for roll paper, or the
instructions on page 107 for cut sheets.
Choosing Roll Paper Options
Follow these steps to print on roll paper and select settings for borderless printing and automatic cutting:
1. On the Properties window, click the
Paper
tab. You see this window:
2. Select
Roll Paper
or
Roll Paper (Banner) as the
Paper Source setting.
The
Roll Paper (Banner) setting allows you to print a series of continuous images without any margin space between them. This option is not available with all applications, and is mostly for tiling an image.
3. If you want to print without margins, click
Borderless.
Note that
borderless printing takes longer than normal printing. See page 106 for
more information about borderless printing.
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Tip: Creating a user-defined paper size generally lets you make the best use of your roll paper.
Click the
Expansion
button to select a borderless sizing option. Choose
Auto Expand
or
Retain Size
, then click
OK
:
• Auto Expand enlarges your image (up to 3%) to fit the size of the paper. You can use the slider to adjust the expansion. Choose
Min for the least amount of image expansion (with a chance that there will be small borders around the edges) or
Max
for the greatest amount of expansion (some of the image will be cut off around the edges, but it will extend to the edge of the paper).
• Retain Size
prints your image at the size you specify in your application. You need to size it slightly wider than the paper width if you want to print without borders.
See page 106 for more information about borderless printing.
4. Choose one of the following
Auto Cut
settings:
• Off disables automatic cutting. Choose this setting if you want to operate the cutter manually, print multiple print jobs without cutting, or print on heavy media that must be cut by hand. See
page 63 for instructions on operating the cutter manually.
• Single Cut causes the images to be printed end-to-end and saves paper. With borderless printing, you may see a sliver of the previous or next image.
• Normal Cut
allows margin space at the top and bottom of each image.
• Double Cut
extends the space between images and trims each print individually. This provides the cleanest edge for borderless printing.
5. Select the size of your image as the paper size.
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To make the best use of your roll paper, creating a custom paper size is recommended. Select
User Defined
. You see this screen:
Note: Select Landscape when you want to rotate your image 90°.
Type a name for your custom size, then enter the size in hundredths of an inch (or centimeters) and click
Save
. Then click
OK
.
6. If you are printing with margins, set the following options in the Roll
Paper Option box:
• Auto Rotate
saves paper if your document length is shorter than the printable width of the roll. The document is automatically rotated 90 degrees and printed crosswise. Be sure to click
Roll
Width
and select the width of your roll paper.
• Print Page Line prints trim lines on the right and bottom edges of your pages.
• Save Roll Paper saves paper by not feeding the blank portion of the last page of your document. Available only if you’ve selected
Roll Paper (Banner)
as the Paper Source.
7. Make the settings you want for
Copies and
Orientation
.
8. If you want to reduce or enlarge your image, click the
Layout
tab. See
page 108 for more information.
9. When you’re finished, click
OK.
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Borderless Printing
For true borderless printing on roll paper, you can select either
Auto
Expand
or
Retain Size and create a custom paper size, as described on
page 104. Your image may be clipped on the left and right edges, but you
can minimize clipping by sizing your image according to the page width and by adjusting the length.
For either setting, you should add 0.1 inch to the length of your custom size.
The Auto Expand setting provides the best solution for borderless printing with minimal image clipping. Using this setting and the Retain Size setting, you can create a custom paper width equal to the width of the roll media.
16
17
24
36
44
8.3
10
12*
14*
The following table shows recommended image widths (in inches) for borderless printing using either the Auto Expand (Standard) or Retain Size setting:
Recommended image widths (in inches) for borderless printing
Roll paper width
Image width
(with Auto Expand)
Image width
(with Retain Size) Custom Paper Size
15.8
16.8
23.8
35.8
43.8
8.06
9.7075
11.8
13.8
8.35
10.25
12.25
14.25
16.25
17.25
24.25
36.25
44.25
16
17
24
36
44
8.3
10
12
14
* Non-Epson roll media widths
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•
•
The widths shown in the table on page 106 work with the Standard
Expansion setting. If you use the slider to adjust the amount of expansion (as
described on page 104), you can calculate the image width as follows:
Using the
Min
setting, subtract 0.125 inch from the media width to determine the image width.
Using the
Max
setting, subtract 0.415 inch from the media width to determine the image width.
Choosing Cut Sheet Paper Options
1. On the Properties window, click the
Paper
tab. You see this window:
2. Select
Sheet
as the
Paper Source setting.
3. If you want to print to the edges of the page, click
Borderless
. Note that borderless printing applies only to the left and right sides of the page on cut sheets; margins are required at the top and bottom of the page. For full-bleed borderless printing, use roll paper, as described on
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Click the
Expansion
button and choose
Auto Expand
or
Retain Size
:
• Auto Expand enlarges your image (up to 3%) to fit the size of the paper. You can use the slider to control the amount of expansion.
• Retain Size
prints your image at the size you specify in your application. You need to size it slightly wider than the paper width if you want to print without borders.
4. Select the
Paper Size
loaded in the printer.
5. Select the
Orientation you want.
6. If you want to reduce or enlarge your image, click the
Layout
tab. See the next section for more information.
7. After making your settings, click
OK
.
Choosing Layout Options
You can print a poster-size image, even if your application does not support poster printing. Follow these steps to reduce or enlarge your image:
1. On the Properties window, click the
Layout
tab. You see this window:
2. Click
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You can select
Fit to Page
or select
Custom
and enter a scaling percentage.
3. If you are enlarging your image beyond the limits of your application program, click
Optimize Enlargement
. The driver will increase the image size up to 650% and decrease the output resolution to stay within the pixel limitations.
Depending on the resolution of the original image and the print size, you may see reduced quality in the print.
Choosing Advanced Print Options
The advanced settings give you complete control over your printing environment. If you are using color management settings in Photoshop or another application, it is very important to access the advanced settings and
turn off color management in the printer driver, as described on page 110.
1. Follow the steps on page 100.
2. Click
Custom
, then click
Advanced
. You see a window like the following:
These settings give you different options on the lower part of the screen
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Note: The Print Quality settings available depend on the Media Type you selected. Choose lower print quality for faster printing, or SuperPhoto -
2880dpi for best quality.
Tip: If you turn off color management, you can still control the ink density, as described
3. If necessary, you can change your
Media Type
and
Color
settings.
4. Choose one of the following
Print Quality
settings:
• Draft
• Normal - 360dpi
• Fine - 720dpi
• SuperFine - 1440dpi
• SuperPhoto - 2880dpi
5. Choose any of the following:
• High Speed for fast, bidirectional printing at lower quality.
• Flip Horizontal for printing a mirror image of your file.
• Finest Detail
for sharper edges on vector-based data including text, graphics, and line art. (This setting does not affect photographs.)
• Edge Smoothing
to improve the quality of low-resolution images.
6. Choose one of the following Color Management settings:
• Color Controls lets you specify individual values for adjusting brightness, contrast, saturation, and CMY inks, or choose from the four Color Control modes. You can also choose from three Gamma settings, which control image contrast by modifying the midtones and midlevel grays.
• PhotoEnhance allows you to correct noise and other problems common to digital camera images.
• Off (No Color Adjustment)
disables color management in the printer driver. Choose this mode when you use a color managed workflow in Photoshop or other software.
• ICM adjusts colors based on the printer’s ICC profile, using the
Image Color Matching system and the printer’s Epson Standard profile. In most cases, you will get better results by applying color management in your application, rather than in the printer driver.
7. If you are using non-Epson media and you need to fine-tune its performance, click the
Paper Config
button.
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Printing with Epson Drivers for Windows | 111
You see the following:
Select the correct settings to match your ICC profile. These settings override any paper configuration settings you may have made using the printer’s control panel.
• Color Density lets you control the ink saturation level (for example, when you turn off color management in your printer software).
• Drying Time per Print Head Pass lets you print with non-Epson media and avoid smearing the ink. You can make the print head wait up to 5 seconds after each pass to allow ink to dry.
• Paper Feed Adjustment helps reduce banding. Choose a lower value if you see white lines on your prints, or a higher value if you see dark lines.
• Paper Suction lets you decrease the paper suction level when printing on thinner papers (less than 12 lb), such as CAD drafting paper.
• Paper Thickness helps reduce vertical banding and creates a sharper image when printing on unusually thick or thin paper.
• Cut Method decreases the cutting blade pressure for thinner media, and adjusts the speed for thick media. You may need to experiment to determine the best setting for your paper.
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Note: If you are printing from Photoshop, make sure you do not use
Photoshop’s color management settings when using Advanced
Black and White Photo mode. There are no profiles associated with this screening and color management technology.
• Platen Gap
lets you fine-tune the setting for various paper thicknesses.
8. When you finish setting Paper Configuration options, click
OK
.
9. Click
Save Settings
on the Advanced window if you want to have your advanced settings available for reuse. Then type a name for the group of settings and click
Save
. The name is added to your list of custom settings.
10. When you’re finished setting advanced printer options, click
OK
.
Choosing Advanced Black and White Photo Settings
Advanced Black and White Photo mode allows you to easily produce neutral and toned black-and-white prints using your Epson driver and offers an alternative black and white workflow. Advanced Black and White Photo mode also provides settings for more advanced black and white control.
Whether your photo is color or grayscale, you can use this unique screening and color management technology to create stunning black-and-white prints. This mode is available only when printing on certain media types.
1. On the Main tab, choose the Media Type setting for your paper.
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Note: If Advanced Black and White Photo is not available for your media type, you may need to change your black ink
for more information.
2. Choose
Advanced B&W Photo
as the Color setting.
3. Click
Custom
, then click
Advanced
. You see this screen:
4. You can adjust the following advanced black and white photo settings:
• Color Toning
allows you to add tone (hue) to your black and white output. The default is Neutral, which will provide you with a neutral tonal scale print. You can also choose other popular presets such as Cool, Warm, and Sepia. Note that the presets will affect the target found in the tone color circle.
• Tone allows you to easily change the entire tonal scale of your black and white output. While
Darker
is the default setting, you may see better results if you choose
Dark
.
• Brightness
adjusts the overall lightness and darkness of your image.
• Contrast
adjusts the difference between the light and dark areas of your image.
• Shadow
and
Highlight Tonality
allow you to control tonality only in the shadow or highlight areas of your image.
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• Max Optical Density
adjusts the overall density or focus of the print. Create a soft focus print by setting the density to lower.
• Highlight Point Shift
helps to reduce gloss differential by adding density to the highlights of your image.
•
The tone color circle click adjusts the hue of your black and white print. Click on any portion of the color wheel or enter corresponding values to customize the tone (hue) to add to your print. The closer you select to the edge of the wheel, the more color you will add.
• Preview
approximates the image tone based on your settings. Note that this preview always shows the same image and is not color managed. It provides a level of feedback as you make changes.
Note: You can also cancel a print job by pressing the Pause button on the printer and holding it for at least 3 seconds.
Managing Print Jobs
Your printer comes with several utilities that let you check on your print jobs and cancel, pause, or restart them.
The Progress Meter opens each time you send a print job. Status Monitor 3, which appears on the taskbar when you print, lets you check the printer’s status and monitor print jobs.
Using the Progress Meter
After you send a print job, the Progress Meter window appears:
Click to cancel
Click to pause/resume printing
May not appear if you are printing over a network
Click for more details on the displayed printing tip
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You can use the buttons to cancel, pause, or restart your print job. You also see how much ink you have left and view printing tips.
If you don’t want the Progress Meter to appear, you can turn it off. See the following section for instructions.
Setting Monitoring Preferences and Optimizing Print
Speed
You can choose when and how you want to be notified of problems, whether you want a Status Monitor 3 icon to appear on your Windows taskbar, and whether you want to allow monitoring by other users who share the printer.
You can also use the Speed and Progress utility to improve printing speed.
1. Do one of the following:
•
Windows XP: Click
Start
and select
Printers and Faxes
.
Right-click your printer icon and select
Printing Preferences
.
•
Windows 2000: Click
Start
, point to
Settings
, then select
Printers
. Right-click your printer icon and select
Properties
,
Document Defaults
, or
Printing Preferences
.
2. Click the
Utility
tab, then click the
Speed & Progress
button. You see the Speed & Progress window:
Note: If you want to disable display of the progress meter during printing, you can click the
Show Progress Meter checkbox to deselect it.
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3. Select from the following options:
• High Speed Copies
speeds up printing of multiple copies of the same document using hard disk space as a cache. If you have multiple hard drives, you can select a different drive to spool to.
• Show Progress Meter
lets you control whether or not the Progress
Meter is displayed when you send a print job.
• Always spool RAW datatype
lets you spool documents using the
RAW format instead of the EMF (metafile) format. Because the
RAW format requires fewer resources, printing is faster and you can avoid certain problems, such as insufficient memory or disk space.
• Page Rendering Mode speeds printing by rendering the entire page. Use this setting if print speed is extremely slow or the print head stops for a few minutes while printing. Printing will take longer to start.
• Coarse Rendering allows you to override the length or width limitations in applications (such as Photoshop) that restrict the number of pixels you can print.
• Print as Bitmap
allows large or complex vector graphics to print faster in Adobe Acrobat ® or any other non-image based application.
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4. Click the
Monitoring Preferences
button. You see the Monitoring
Preferences window:
5. Select the notification options you want to use if various printing events occur.
6. If you want to have the Status Monitor 3 icon appear in your Windows taskbar, click the
Shortcut Icon
checkbox. Then select the icon to use.
When the shortcut is enabled, you can simply double-click the icon to open the Status Monitor 3 window or right-click it, then select
Monitoring Preferences
in the pop-up menu.
7. Select
Allow monitoring of shared printers
if your printer is shared and you want to let other users monitor it.
8. Click
OK
to save your settings.
9. Click
OK
to close the Speed & Progress window and return to the
Utility menu. Then click
OK again to exit the Printers utility.
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Chapter 5:
Maintaining and
Transporting the Printer
•
•
•
•
•
•
•
•
•
•
•
The Epson Stylus Pro 7800/9800 requires little maintenance to keep working at its best. This chapter describes the following routine procedures:
Checking printer status and part life
Checking and cleaning the print head
Aligning the print head
Replacing ink cartridges
Changing the black ink cartridge
Changing the date and time
Performing additional maintenance tasks
Replacing the paper cutter blade
Replacing the maintenance tank
Cleaning the printer
Transporting or storing the printer
In addition to the features described in this chapter, you can also use the menu system on the printer to fine-tune a variety of printer settings. For more information, see the electronic Reference Guide included on the
CD-ROM that came with your printer.
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Note: You can replace the ink cartridges, cutter blade, and maintenance tank yourself. Other printer parts need to be replaced by an authorized Epson service technician.
Checking Printer Status and Part Life
Using the control panel, you can check the amount of ink remaining, the total number of prints, and the status of your cutter blade, maintenance tank, and other printer parts. You can print out a status check or view the printer’s status on the LCD display.
Printing Status Information
The status check sheet shows some of the current default settings, the amount of ink remaining in each cartridge, the page count, and the status of various printer parts.
Follow these steps to print the status check sheet:
1. Make sure paper is loaded in the printer.
2. Press the
Menu
button.
3. Press the d button to highlight
TEST PRINT
, then press
Menu
.
4. Press d to highlight
STATUS SHEET
, then press
Menu
. You see
.
5. Press to start printing.
The amount of ink left or the component life is indicated as follows:
E*****F
= 100–81% of ink or service life remaining
E**** F
= 80–61%
E*** F
= 60–41%
E** F
= 40–21%
E* F
= 20–11%
%
= less than 10% of ink or service life remaining
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Viewing Status Information
To view printer status information instead of printing it, follow these steps:
1. Press the
Menu
button.
2. Press the d button until
PRINTER STATUS is highlighted, then press
Menu
.
3. Do one of the following:
•
To check the firmware version, press
Menu
again. When done, press the l button.
•
To check the number of pages that can be printed with each ink cartridge, press d to highlight
PRINTABLE PAGES
, then press
Menu
. Press d to view the number of pages remaining for each cartridge. When done, press the l button.
•
•
•
This option must be enabled using maintenance mode on the
printer’s control panel. See page 136 for instructions.
To check the amount of ink left, press d to highlight
INK LEVEL
, then press
Menu
. The status of the first cartridge is displayed, using the
E*****F
symbols described on page 120. Continue pressing d
to see the status of the remaining cartridges. When done, press the l button.
To check how much of the maintenance tank has been used, press d
to highlight
MAINTENANCE TANK
, then press
Menu
. The status of the tank is displayed, using the
E*****F
symbols described
on on page 120. As the tank is filled, the percentage drops. When
done, press the l button.
To check the amount of ink used (in milliliters) and paper used
(in centimeters), press d to highlight
USAGE COUNT
, then press
Menu
. Clear this setting with the
CLEAR USAGE COUNT option.
You can change the units of measurement from centimeters to inches and feet using maintenance mode on the printer’s control
panel. See page 136 for instructions.
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Note: You can run a cleaning cycle by holding down the Menu button for three seconds. You can also use the printer’s menus to run a power cleaning cycle. See
•
•
To check job history, press d to highlight
JOB HISTORY
, then press
Menu
. For the last 10 print jobs saved in the printer, you see the ink used (in milliliters) and paper used (in square centimeters).
The most recent job is saved as No. 0. When done, press the l button.
To check the total number of prints, press d to highlight
TOTAL
PRINTS
, then press
Menu
. When done, press the l button.
•
To check the status of other printer parts, press d to highlight
SERVICE LIFE
, then press
Menu
. The status of the cutter is displayed, using the
E*****F
symbols described below. Continue pressing d to see the status of the carriage motor, paper feed motor, print head, cleaning unit, and pressure motor. When done, press the l
button.
The status of the ink and printer parts is indicated with these symbols:
E*****F
= 100–81% of ink or service life remaining
E**** F
= 80–61%
E*** F
= 60–41%
E** F
= 40–21%
E* F
= 20–11%
%
= less than 10% of ink or service life remaining
4. Press the Pause button to exit the menu.
For more information about the Printer Status menu, see your electronic
Reference Guide.
Checking and Cleaning the Print Head
If your printed image shows a color shift or horizontal lines, you should check the print head to see if any nozzles are clogged or deflected. If necessary, the printer will automatically run a cleaning cycle to clear the nozzles.
You can also turn on Auto Nozzle Check from the printer’s control panel.
The printer will then check the nozzles before each print job and clean them if necessary.
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Running the Nozzle Check and Head Cleaning Utilities
Follow these steps to use your printer software to check the print head nozzles and clean them if necessary:
1. Make sure paper is loaded in the printer.
2. Do one of the following to access the printer utilities:
•
Mac OS X: Open the
Epson Printer Utility
in your
Applications folder. Select your printer and click
OK
.
•
•
Windows XP: Click
Start
and select
Control Panel
. Double-click
Printers and Faxes
. Right-click your printer icon and select
Printing Preferences
. Click the
Utility
tab.
Windows 2000: Click
Start
, point to
Settings
, then select
Printers
. Right-click your printer icon and select
Printing
Preferences
. Click the
Utility tab.
You see a menu like the following:
3. Select the
Nozzle Check
icon.
4. Click
Auto and follow the instructions on the screen.
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Caution: Don’t run a cleaning cycle while thick media is loaded in the printer.
The nozzle check pattern is printed and automatically read. If the printer finds clogged nozzles, it runs a cleaning cycle.
If the nozzles do not clear after a few cleaning cycles, run a power cleaning
cycle, as described on page 125.
Using the Control Panel Menu
Follow these steps to have the printer check the print head nozzles and clean them if necessary.
1. Press the
Menu
button.
2. Press the d button until
TEST PRINT is highlighted, then press
Menu
.
NOZZLE CHECK
is selected.
3. Press
Menu, then press to start printing the nozzle check pattern.
The nozzle check pattern is printed and automatically read. If the printer finds clogged nozzles, it runs a cleaning cycle.
Manually Checking and Cleaning the Print Head
If you turn off Auto Cleaning, you can print a nozzle check and manually examine it to determine whether any nozzles are clogged or deflected. Then you can run a cleaning cycle by pressing and holding the
Menu
button.
1. Press the
Menu
button.
PRINTER SETUP
is highlighted. Press
Menu again.
2. Press the d button until
AUTO CLEANING
is highlighted, then press
Menu
.
3. Press the d to select
OFF
, then press to save the setting.
4. Press the l button twice.
5. Press d to highlight
TEST PRINT
, then press
Menu
.
NOZZLE CHECK is selected.
6. Press
Menu, then press to start printing the nozzle check pattern.
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7. After the pattern is printed, use at least a 10
×
eye loupe to examine it.
•
If the pattern looks good as shown below, the print head is clean.
•
If any dots or segments are missing or deflected as shown below, run a cleaning cycle by pressing and holding the
Menu
button for at least 3 seconds. Then print another nozzle check pattern to make sure the nozzles are clean.
Caution: Don’t run a cleaning cycle while thick media is loaded in the printer.
Running a Power Cleaning Cycle
You can run a power cleaning cycle from the control panel if the normal cleaning process is not sufficient to clear the nozzles. However, the power cycle uses a large quantity of ink, so it is recommended only as a last resort.
The cartridges need to be at least 50% full to use power cleaning. You may need to replace a low cartridge to run the cleaning cycle. After cleaning, you can reinsert the old cartridge.
1. Print a nozzle check to make sure the print head needs cleaning, as
2. Make sure the printer is ready and the red B ink light on the printer’s
LCD display is not on or flashing.
3. Press the
Menu
button.
4. Press the d button until
MAINTENANCE is highlighted, then press
Menu
.
5. Press the d button until
PWR CLEANING is highlighted, then press
Menu
. Press
Menu
again, then press to start the power cleaning.
6. Follow the instructions on the LCD display to raise or lower the ink levers.
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Note: You must use at least a 10
×
eye loupe to examine the nozzle check pattern for deflected nozzles.
7. When cleaning is finished and the Pause light stops flashing, print the nozzle check again to confirm that the head is clean.
For effective cleaning, always run a nozzle check between cycles.
If the pattern is still missing segments or has deflections after a power cleaning cycle, turn the printer off and leave it overnight, then clean the print head again the following morning with regular cleaning cycles. If you still see no improvement, contact Epson for assistance.
Tip: To properly align the print head, you can also use Epson Doubleweight
Matte Paper or Premium
Luster Photo Paper.
Aligning the Print Head
Aligning the print head is the most important thing you can do to ensure the best print quality. If banding appears on your prints, if they look grainy or blurry, or if you see misregistration or “ghosting,” you need to align the print head.
Although you can align the print head using the printer utility software, it’s also easy to align from the printer’s control panel. This will do the most thorough job in the shortest time, and it’s all automatic.
If you haven’t already done so, it’s a good idea to run a nozzle check before
aligning the print head (page 124). This ensures that the print head
alignment patterns print correctly.
Follow these steps to align the print head using the control panel:
1. Make sure the printer is turned on. Then load Epson Enhanced Matte paper or the paper that came with the printer.
2. Press the
Menu
button.
3. Press the d
button until
HEAD ALIGNMENT is highlighted, then press
Menu
.
PAPER THICKNESS is highlighted.
4. Press
Menu
. The
STANDARD setting is selected by default. This is the correct thickness setting for most Epson papers.
5. Press to save the setting.
6. Press l, then press d to highlight
ALIGNMENT
.
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Tip: You can store partially used ink cartridges for up to
6 months. If you do so,
Epson recommends covering the openings with tape.
7. Press the
Menu
button to highlight
AUTO
, then press
Menu
again.
UNI-D
(uni-directional) is highlighted. This is the type of alignment to start with.
8. Press the button to start the alignment process.
Each head alignment takes about 7 minutes. The printer’s white beam sensor reads the alignment pattern and adjusts the printer automatically.
Make sure you don’t open the front cover or turn off the printer during this process.
9. When the uni-directional alignment is finished, press the d button until
BI-D 2-COLOR is highlighted. Then press the button to start the bi-directional black alignment process.
10. When the bi-directional black alignment is finished, press the d button until
BI-D ALL is highlighted. Then press the button to start the alignment process.
11. When done, press the Pause button to exit head alignment mode.
If you want to fine-tune the automatic alignment process, you can perform a manual head alignment, as described in the electronic Reference Guide.
Replacing Ink Cartridges
Before you begin a large print job, you should check your ink levels. If one of your cartridges is low, you can replace it before you start. Or you can wait until the ink runs out, replace the cartridge, and then continue the job without any loss of print quality. However, it is best to replace a low ink cartridge before starting a large print job.
The easiest way to check ink levels is from the control panel LCD display.
The numbers below the ink icons on the LCD display correspond to the 8 ink cartridge slots on the printer. The icons show the percentage of ink remaining as follows:
100–81%
80–61%
60–41%
40–21%
20% or less
Ink low
Ink out
Cartridge error or no cartridge
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Caution: To ensure good results, use genuine
Epson ink cartridges and do not refill them. Other products may cause damage not covered by
Epson’s warranty.
Caution: Leave the empty cartridge in the printer until you are ready to replace it.
To prevent ink reporting errors, never replace the ink cartridges with the printer turned off.
When the red B ink light is flashing (and
INK LOW
appears on the LCD display), the indicated cartridge is almost out of ink. Make sure you have a replacement cartridge. When the light stays on and
INK OUT is displayed, the cartridge is empty. You must replace the cartridge before you can continue printing.
You can install any combination of 110 ml and 220 ml cartridges.
Use the following UltraChrome K3 Epson ink cartridges
:
6
7
8
4
5
2
3
Slot no.
Cartridge
1 Light Light Black
Light Magenta
Light Cyan
Light Black
Photo Black
Matte Black
Cyan
Magenta
Yellow
110 ml
T562900
T562600
T562500
T562700
T562100
T566800
T562200
T562300
T562400
220 ml
T563900
T563600
T563500
T563700
T563100
T567800
T563200
T563300
T563400
You can purchase genuine Epson ink and paper from an authorized Epson reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).
In the U.S., you can also purchase online at www.epsonstore.com. In
Canada, you can also purchase at www.epson.ca or 800-807-7766.
Before you start, make sure the printer is powered on. Then follow these steps to replace an ink cartridge:
1. Note the color of the cartridge that is low or empty. This is the cartridge you need to replace.
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2. Press the ink compartment covers to open them.
3. Raise the ink levers to the unlocked position.
WARNING: Do not shake the empty cartridge, or ink may leak out. If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them immediately with water.
4. Remove the empty ink cartridge from the printer. It’s a good idea to save your first set of empty cartridges so you can use them for transporting the printer, if necessary.
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5. Make sure the replacement cartridge is the correct color and remove it from its package.
6. Gently shake the cartridge before installing it.
Note: If you can’t insert the cartridge smoothly, you may have the wrong cartridge. Check the package and product code. If the B ink light remains on after installing the cartridge, it may not be inserted fully.
7. Hold the cartridge with the arrow pointing toward the printer. Then insert the cartridge into the slot. Don’t force it in.
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8. Lower the ink levers to their locked position.
Caution: Do not remove and re-insert cartridges more often than necessary. Doing so can compromise the needle valve seal and allow air to enter the ink tubes, causing nozzle damage.
9. Close the ink compartment covers.
Once the cartridge is installed, the printer returns to its
READY
state.
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Caution: To avoid interrupting the ink switching process, do not turn off the printer, open the front cover, release the paper lever, remove the ink cartridges, remove the maintenance tank, or unplug the power cord. Do not leave the printer unattended during this process.
Note: If a power failure occurs during this procedure, turn the printer on again. You can continue the process at the point where it was interrupted.
Switching Black Ink Cartridges
•
•
You can switch the black ink from Photo Black to Matte Black or vice-versa.
You will need to use the Black Ink Conversion Kit (included with your printer) and the new black ink cartridge (either Matte or Photo) that you want to convert to. The Conversion Kit includes three special cartridges
(yellow, magenta, and cyan), which are used to reduce the amount of ink consumed in the conversion.
The Photo Black cartridge is ideal for printing photographic images on all media types. It is optimized for traditional photographic and ink jet-coated papers, such as Epson Premium Luster Photo Paper, Photo
Semigloss Paper, Premium Semimatte Photo Paper, and so on.
The Matte Black cartridge is optimized for printing photographic images on matte or fine art papers, such as Epson Enhanced Matte Paper and Epson Velvet Fine Art Paper.
Generally, you should switch black ink cartridges only if you plan to run a large number of print jobs in the new mode. Since it takes several minutes to switch and consumes a significant quantity of ink, don’t switch cartridges more often than necessary.
Changing the black ink cartridge also consumes color ink. The amount of ink flushed through the printer varies, but approximately 88 to 117 ml of ink (all cartridges combined) is used. All cartridges should be at least 30% full before you begin the conversion process.
If
MAINT TANK FULL
or
MAINT TANK NEAR FULL
appears on the
LCD, you need to replace the maintenance tank before you change black ink
cartridges. See page 141 for instructions.
Draining the Old Ink
1. Make sure
READY
appears on the LCD display.
2. Press the
Menu
button.
3. Press the d button until
MAINTENANCE
is highlighted, then press
Menu
.
4. Press the d button to highlight
BK INK CHANGE
, then press
Menu
.
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5. Press the button.
6. Follow the instructions on the LCD display to raise the ink levers.
7. When
REMOVE ALL FOUR INK CARTRIDGES ON THE RIGHT
SIDE appears, remove all four ink cartridges from the right ink compartment.
Note: If REPLACE
CONVERSION CRTG appears, press the
Pause button.
Remove the old conversion cartridge(s) from the right ink compartment, and then insert the new conversion cartridge(s).
Go to step 4 to start again.
8. When
INSTALL C/M/Y CONVERSION CARTRIDGES
appears, insert the three conversion cartridges in the slots on the right ink compartment.
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9. When
LOWER THE RIGHT INK LEVER
appears on the LCD display, lower the ink lever on the right ink compartment.
The printer starts draining ink and
DRAINING INK XX%
appears on the LCD display. Wait until draining is complete.
Installing the New Black Ink Cartridge
1. When draining is complete,
RAISE THE RIGHT INK LEVER
appears on the LCD. Raise the ink lever on the right ink compartment.
2. When
REMOVE C/M/Y CONVERSION CARTRIDGES
appears, remove the conversion cartridges from the slots on the right ink compartment.
3. When
INSTALL ALL FOUR INK CARTRIDGES ON THE RIGHT SIDE appears, insert the cartridges in their specified slots, including the new black ink cartridge.
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4. When
LOWER THE RIGHT INK LEVER
appears, lower the ink lever on the right ink compartment. Repeat this step for the left ink compartment.
5. When
RAISE THE RIGHT INK LEVER
appears, raise the ink lever on the right ink compartment. Repeat this step for the left ink compartment.
The printer starts charging ink. After a while, ink lever messages appear on the LCD display.
6. When a message appears on the LCD display, raise or lower the ink levers accordingly.
7. When
LOWER THE RIGHT INK LEVER AND CLOSE THE COVER appears on the LCD display, lower the lever and close the cover. Then repeat this step for the left ink lever and cover.
Note: After you switch to
Matte Black ink, you will no longer see glossy media types in your printer driver. Only media types that work with
Matte Black ink will appear, for example:
Updating the Printer Driver Information
After you have switched black ink modes, you need to update the driver information. Follow the instructions for your operating system.
• Mac OS X:
Check the ink status using the Epson Printer Utility,
following the instructions on page 97. Confirm that the correct black
cartridge is displayed.
• Windows:
Access the printer driver as described on page 100. On the
Main tab, make sure that the correct ink cartridge is displayed.
If not, click the
Utility
tab and then the
Printer and Option
Information button.
Select the cartridge you installed and click
OK
.
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Note: You can use the
PRINTER SETUP menu to enable the roll paper counter, paper size check, and several other printer features. For more information, see your electronic Reference
Guide.
Changing the Date and Time
1. Press the
Menu
button.
2. Press the d button until
MAINTENANCE is highlighted, then press
Menu
.
3. Press the d button until you see
CLOCK SETTINGS
, then press
Menu
.
4. Use the d and u buttons and the
Menu
button to set each item in the date and time, displayed in the following format:
MM/DD/YY HH:MM
.
5. Press to save the setting.
Using Maintenance Mode
•
•
•
•
•
•
•
•
•
Maintenance mode allows you to make special settings and perform maintenance procedures that may be needed occasionally. You can use maintenance mode to do the following:
Print a hex dump for diagnosing problems
Change the language or units of measurements used on the printer’s control panel menus
Enable the printable pages counter
Change the default pressure setting for the automatic cutter
Run a “super strong” cleaning cycle.
Track the amount of roll paper remaining
Enable power on roll paper feed
Return all of the printer’s control panel settings to their default values
Check ink information
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Follow these steps to use maintenance mode:
1. Make sure the printer is turned off.
2. Press and hold the Pause button, then press the P Power button and hold it until the printer turns on and displays
MAINTENANCE.
3. Use the d and u buttons to select the settings described below. If you need to back up to the previous menu level, press the l button.
•
To print a hex dump of data in the printer’s buffer, press the
Menu button to display
. Then press the button to print the
16-byte hex data in the left column and corresponding ASCII characters in the right column. Press the Pause button to print the last page.
•
•
To change the language on the LCD display, press the d button to highlight
LANGUAGE
, then press
Menu
. Press the d button until you see the language you want, then press to select it. The printer exits maintenance mode and returns to normal operation.
To enable remaining paper counter, press the d button to highlight
REMAINING PPR SETUP
, then press
Menu
. Press the d button to select
ROLL
, then press .
•
•
•
•
To change the units of measurement, press the d button to highlight
UNIT
, then press
Menu
. Press the d button to switch from
METER
to
FEET/INCH
, then press to select it. Press the l button when done.
To change the default cutting pressure, press the d button to highlight
CUT PRESSURE
, then press
Menu
to display
100%
.
Press the d button to decrease the pressure, or the u button to increase it (in 1% increments). Press to select the setting you want.
To run a super strong cleaning cycle, press the d button to highlight
SS CLEANING
, then press
Menu
to display
EXEC
. Press
to start the cleaning cycle.
To enable roll paper feeding at power-on, press the d button to display
PWR ON ROLL PPR FEED
, then press
Menu
. Press the d button to select the setting you want, then press to save it.
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•
•
To return all control panel settings to their default values, press the the d button to highlight
DEFAULT PANEL
, then press
Menu
to display
EXEC.
Press to restore the default settings.
To check the ink cartridges, press the d button to highlight
INK
INFO MENU
, then press
Menu
. Press d to select each cartridge, then press
Menu
to view the information.
4. To exit maintenance mode, turn off the printer by pressing the
P
Power button. Press the P Power button again to turn on the printer in the normal operating mode.
Note: You can purchase replacement parts from an authorized Epson reseller. To find the nearest reseller, please call 800-GO-EPSON
(800-463-7766). To purchase online, visit www.epsonstore.com
(U.S. sales only). In
Canada, please call
(800) 463-7766 for reseller referral.
Replacing the Paper Cutter Blade
If you notice that your paper isn’t being cut cleanly, the cutter blade may need to be replaced. If you use the blade to cut heavy stock, you will damage
the blade and need to replace it. See page 57 for a list of media that do not
work with the cutter.
You can check the status of your cutter by printing the status check sheet or
viewing its status on the control panel. See page 121 for instructions.
You can obtain a new cutter blade from Epson (part number C12C815291).
Caution: Do not try to slide the carriage by hand, or you may damage the printer.
Removing the Old Blade
Make sure the printer is on, then follow these steps to remove the blade:
1. Press the
Menu
button.
2. Press the d button until
MAINTENANCE is highlighted, then press
Menu.
3. Press
Menu
again to select
CUTTER REPLACEMENT.
4. Press the button. The print head moves to the replacement position.
OPEN FRONT COVER TO SEE CUTTER REPLACEMENT LABEL is displayed.
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5. Open the front cover.
6. When
SEE LABEL TO REPLACE CUTTER
is displayed on the LCD display, hold down the side pin as shown and turn the latch to the right.
WARNING: The blade is sharp. Be careful when removing it.
7. Release the side pin. The cutter pops out.
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8. Carefully remove the cutter blade.
Installing the New Cutter Blade
Remove the new blade from its package, then follow these steps to install it:
1. Insert the new cutter as shown.
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2. Push down on the side pin while turning the latch to the left.
3. Close the front cover when you see a message prompting you to do so.
The cutter moves to the home position and
READY
appears on the
LCD display.
Replacing the Maintenance Tank
The maintenance tank stores ink that gets flushed from the system during the initial ink charge and manual and automatic print head cleaning. When the tank is almost full, the message
MAINTENANCE TANK NEAR FULL appears on the LCD display. When the tank is completely full, the printer stops working and
MAINTENANCE TANK FULL appears on the LCD.
You can check how much space remains in the maintenance tank by viewing its indicator on the control panel, shown below. You can also check its status
using the menu (see page 121) or by printing a nozzle check sheet (see
Maintenance tank indicator
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Note: You can purchase replacement items for your printer from an authorized Epson reseller. To find the nearest reseller, call
800-GO-EPSON
(800-463-7766). In the
U.S., you can also purchase online at www.epsonstore.com.
In Canada, you can also purchase at www. epson.ca or
800-807-7766.
The icons show the percentage of space remaining in the tank as follows:
100–81%
80–61%
60–41%
40–21%
20% to nearly full
Tank nearly full
Tank full
Tank error or no maintenance tank
The Epson Stylus Pro 7800 has one maintenance tank (on the right side), and the 9800 has two (one on either side). Replacement tanks are available from Epson (part number C12C890191).
The printer will not print if one of the maintenance tanks is full. On the
Epson Stylus Pro 9800, the right tank is used more than the left. To maximize tank life, you can switch the tanks when the right tank reaches approximately 60% of capacity.
Follow these steps to replace the tank:
1. Make sure the printer is not printing or performing any other operations
(
READY
or
PAPER OUT
should appear on the LCD display).
2. If you have the Epson Stylus Pro 9800, check the LCD display to determine which tank needs to be replaced (left or right).
3. Grasp the handle at the bottom of the tank (on the side of the printer) and gently pull out the maintenance tank.
Caution: Be careful not to spill ink from the maintenance tank when removing it. Hold it upright at all times and dispose of it carefully.
4. Place the used tank in the plastic bag included with the new tank.
5. Insert the new tank.
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Caution: Be careful not to touch the gears inside the printer.
To avoid damaging the components as well as the case, never use alcohol or thinners to clean the printer.
Be careful not to get water on the printer mechanism or electronic components.
Don’t use a hard or abrasive brush.
Don’t spray the inside of the printer with lubricants; unsuitable oils can damage the mechanism. Contact
Epson if you think the printer needs lubrication.
Cleaning the Printer
To keep your printer working at its best, clean it if it becomes soiled.
1. Make sure the printer is turned off and all its lights are off. Then unplug the power cord and disconnect the printer from your system.
2. Open the roll paper cover and remove the paper. Then use a soft brush to carefully clean any dust or dirt.
3. Open the front cover and use a soft brush to carefully clean away any dust or dirt inside the printer.
Some kinds of paper can cause paper dust to accumulate on the paper feed roller. Clean the area shown in gray below using canned air.
4. Remove the paper basket. Then clean away any dust or dirt around the leg assembly using a soft brush.
5. If the paper path accidentally gets soiled with ink, gently clean it with a soft, lint-free cloth dampened with water.
6. If the outer case is dirty, clean it with a soft, clean cloth dampened with mild detergent. Keep the ink cartridge compartments closed to prevent water from getting inside.
7. To wash the paper basket, remove the shafts, then machine wash with mild detergent and air dry.
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Note: It’s a good idea to store partially used cartridges in separate, resealable plastic bags.
Transporting or Storing the Printer
If you are moving the printer a short distance (for example, in the same
building), you can roll it on its stand (see page 147). To ship the printer a
longer distance, you should repack it using the original box and packing materials. Follow the instructions below to prepare the printer for shipment.
If you don’t have the original packaging, you can purchase replacement
packaging from Epson. See page 11 for more information.
If your printer includes the EpsonNet Ethernet card, you must remove it before shipping the printer for repairs. See page 148 for instructions.
Preparing the Printer for Shipment
1. Turn off the printer and wait until the carriage moves to the home position (on the far right) and the P Power light goes off. Then unplug the printer.
2. Remove the following parts:
•
Power cord and interface cables
•
•
Paper basket
Roll paper spindle
•
•
•
•
All paper or other media
Optional auto take-up reel (if installed)
Optional manual cutter (if installed)
Optional Ethernet card (if installed)
3. Raise the ink levers.
You can choose whether to remove the ink cartridges or leave them installed. However, you must keep the ink levers raised when transporting the printer to prevent ink from leaking.
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Tip: For more secure transportation, tape all doors and covers shut.
4. Reinstall the carriage locking bracket and screw that were removed during setup, as shown below.
5. Remove the printer from the stand. First make sure the casters are locked and the two stabilizer knobs are touching the floor.
Caster lock
Stabilizer knob
6. Remove the two wing nuts and lock washers securing the printer to the stand (underneath the printer). Keep them in a safe place.
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WARNING: The Stylus
Pro 7800 weighs about
131 lb (59 kg) and should be lifted by two people.
7. Lift the printer using the hand grips where provided. (See the stickers located near the rear hand grips for the correct holding position.)
The Stylus Pro 9800 weighs about 198 lb (90 kg) and should be lifted by four people.
Stylus Pro 7800 Stylus Pro 9800
8. Keep the printer level while moving it. See page 148 for information
about setting up the printer after transporting it.
To ship the printer a longer distance, you should repack it using the original box and packing materials. If you don’t have the original packaging, you can
purchase replacement packaging from Epson. See page 11 for more
information.
Removing the Optional Print Server Card
If you need to exchange your printer or ship it to Epson for repairs, you must remove the Ethernet card.
WARNING: The card will be hot after printing. Make sure you allow the card to cool before handling it.
1. Turn off the printer and disconnect the power cord.
2. Disconnect the Ethernet cable.
3. Remove the two screws securing the card.
4. Make sure the card is cool before pulling it out of the slot.
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Caution: Do not roll the printer on angled or uneven surfaces.
Moving the Printer on the Stand
When you need to move the printer a short distance, such as within the same building, you can roll the printer on its casters.
1. Make sure the printer is turned off and the carriage is in the home position (on the far right). If not, turn the printer back on, wait until the carriage moves to the home position, then turn off the printer.
2. Disconnect the power cord and interface cable.
3. Remove the roll paper spindle and close the roll paper cover. Make sure the front cover is closed.
4. Raise the ink levers.
5. Push in the metal rods supporting the paper basket, then roll up the paper basket so it doesn’t drag on the ground.
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6. Release the front casters and retract the stabilizer knobs.
7. Carefully roll the printer to its new location. Lock the casters and extend the stabilizer knobs after moving.
Setting Up the Printer After Transportation
Setting up the printer after transporting it is almost identical to setting it up for the first time.
Keep in mind that the first time you start printing after moving the printer, the print head nozzles may be clogged—especially if the printer hasn’t been
turned on for a long time. You may need to run a cleaning cycle (page 122)
and realign the print head (page 126) to ensure good print quality.
If you have not used your printer for more than a month, you may see this message when you turn it on:
POWER CLEANING. YOU MUST MOVE
INK LEVERS WHEN CLEANING.
Select
YES, then press the
Menu button to start head cleaning.
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Chapter 6:
Solving
Problems
149
As you use your printer, you may occasionally experience a problem. You can diagnose the problem following the guidelines in this chapter or check the FAQ at www.prographics.epson.com. Then try the most likely solutions until the problem is fixed.
•
•
•
•
•
•
This chapter provides instructions for the following:
Diagnosing problems
Checking error messages and lights
Improving print quality
Solving operational problems
Solving miscellaneous printing problems
Solving paper problems, including clearing paper jams
Diagnosing Problems
•
•
•
•
•
The printer includes a number of ways to help you diagnose problems:
To identify the most common problems, check the messages and lights
on the control panel. See pages 150 through 154 for more information.
If you’re using the Epson printer driver and Status Monitor utility, check your software for error messages. See Chapter 4 or 5 for more information.
To determine whether the problem is caused by the printer itself, disconnect the printer from your computer and print a status sheet from
the control panel. See page 120 for instructions.
Review the FAQ at www.prographics.epson.com for possible solutions.
If none of the suggested solutions in this chapter solve your problem,
contact Epson as described under “Where To Get Help” on page 11.
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Checking Error Messages and Lights
The control panel includes various lights and an LCD display to indicate the status of the printer:
Paper light
Ink light
Paper feed up button
Power button and light
Enter or cut button
Menu or cleaning button
Pause or reset button and light
LCD display
Paper feed down button
Left arrow or paper source button
When your ink or paper runs out or a problem occurs, a message appears on the LCD display, and the lights on the control panel come on or flash. The following table lists the messages in alphabetical order and includes an explanation and instructions for correcting the problem.
Message
BORDERLESS ERROR
LOAD CORRECT SIZE
PAPER
Explanation
The borderless setting is selected for A2-size sheets
(11.7 × 16.5) or roll paper that doesn’t support borderless printing.
Response
Change the setting in the printer driver or load different paper.
CARRIAGE LOCKED
RELEASE THE CARRIAGE
LOCK
The print head is locked.
CLEANING ERROR
PRESS PAUSE BUTTON
CLEANING ERROR
REMOVE THICK PAPER
Head cleaning did not clear the nozzles.
Run the head cleaning utility again. If the nozzles are still clogged, contact Epson.
Paper is too thick for head cleaning.
Printer could not feed the printed page.
Remove the bracket securing the print head;
Release the paper lever to remove the paper.
Head cleaning starts automatically. After cleaning, reload paper.
Remove the print.
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Message
COMMAND ERROR
CHECK DRIVER
SETTINGS
CONVERSION CRTG LIFE
CONVERSION CRTG
NEAR END OF SERVICE
LIFE
CONVERSION CRTG LIFE
REPLACE CONVERSION
CRTG WITH A NEW ONE
COVER OPEN
CLOSE COVER
F/W INSTALL ERROR
UPDATE FAILED
RESTART THE PRINTER
I/F CARD ERROR
CHECK CARD TYPE
INK CARTRIDGE ERROR
BK INK CHANGE
INK CARTRIDGE ERROR
CHECK CARTRIDGE
Explanation
You may be using the wrong printer driver.
Damaged data was sent to the printer or the data has an incorrect command.
The driver’s ink type configuration is not correct for the ink in the printer.
The conversion cartridge will need to be replaced soon.
(Remaining service life is displayed on the LCD)
Response
Press and hold the Pause button for
3 seconds to cancel the print job. Make sure you installed the correct driver for your printer.
Press the Pause button to continue.
The conversion cartridge needs to be replaced.
Replace the conversion cartridge with a new one. Or, complete the replacement of black ink by pressing the Pause button.
Front cover is open.
Firmware update failed.
Close the front cover.
Restart the printer, then update the firmware
again; see page 50 for instructions.
Wrong interface card installed.
Turn off the printer and remove the card. See the documentation that came with the card.
The black ink cartridge needs to be changed.
Select YES to switch the black ink cartridge, or
NO to continue using the installed black ink cartridge.
You tried to install the wrong ink cartridge.
If you are replacing ink cartridges, check the package and product code. You must use the ink cartridges designed for your printer. Other cartridges will not work.
INK CARTRIDGE ERROR
INSTALL CORRECT
CARTRIDGE
The wrong black ink cartridge is selected (Matte or Photo).
Install the correct black ink cartridge, or press the Pause button and change the ink setting;
You tried to install an ink cartridge that cannot be used with this printer.
If you are replacing ink cartridges, check the package and product code. You must use the ink cartridges designed for your printer. Other cartridges will not work.
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Message
INK CARTRIDGE ERROR
REPLACE CARTRIDGE
Explanation
CSIC error has occurred.
Response
Remove the ink cartridge and reinstall it. If the message remains, replace the cartridge with a new one.
One of the ink levers is raised. Pull the lever down to lock the ink cartridges. INK LEVER
LOWER THE LEFT (or
RIGHT) INK LEVER
INK LOW
INK OUT
INSTALL NEW
CARTRIDGE
LEVER RELEASED
LOAD PAPER
Ink cartridge(s) are nearly empty (printing continues).
Ink cartridge(s) are empty
(printing stops).
Paper is not loaded.
Make sure you have replacement cartridges
available; see page 127. Print quality may
decline when ink is low.
Replace the ink cartridge(s) indicated on the
Load paper.
LEVER RELEASED
LOWER THE PAPER SET
LEVER
MISMATCH ERROR
MAKE SURE THAT THE
INK CARTRIDGE AND
DRIVER SETTINGS
MATCH
MAINTENANCE
REQUEST
MAINT TANK NEAR FULL
REPLACE THE
MAINTENANCE TANK
MANT TANK FULL
REPLACE THE
MAINTENANCE TANK
NO CARTRIDGE
INSTALL INK CARTRIDGE
Paper lever is released Pull the lever all the way forward, to the secured position. Start printing again from the beginning for best results.
The black ink cartridge option does not match what is selected in the driver
A non-Epson ink cartridge is installed.
Stop printing, and then press and hold the
Pause button for 3 seconds. Select the correct black ink cartridge option in the driver;
see page 135. If you want to continue printing,
press the Pause button.
Press and hold the Pause button for
3 seconds to cancel printing. If you want to continue printing, press the Pause button.
A printer part may need to be replaced soon.
Note the code number and contact Epson as
The maintenance tank is almost full.
Make sure you have a replacement
maintenance tank; see page 141.
The maintenance tank is full.
Ink cartridge(s) not installed.
Replace the maintenance tank. For the 9800,
note which tank is full; see page 141.
Install ink cartridge(s); see page 127.
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Message Explanation
NO MAINTENANCE TANK Maintenance tank is not installed.
INSTALL THE
MAINTENANCE TANK
PAPER CUT ERROR
REMOVE UNCUT PAPER
Roll paper was not cut correctly.
The cutter may be blunt or incorrectly installed.
Paper remains in the printer.
PAPER EJECT ERROR
REMOVE PAPER FROM
PRINTER
PAPER ERROR
LOAD PAPER PROPERLY
Printer cannot detect paper.
Response
Make sure the maintenance tank is fully inserted. For the 9800, note which tank is
Release the paper lever and finish cutting the paper. Reload paper if necessary.
Reinstall or replace the cutter blade if
Release the paper lever and remove the paper.
If you are using cut sheets, make sure the paper is flat. If you are using roll paper, make sure the roll is cut evenly.
Release the paper lever and reload paper.
Replace the roll paper.
PAPER LOW
PAPER JAM
REMOVE PAPER
The paper roll is almost finished.
Paper has jammed in the printer.
Release the paper lever and remove the jammed paper. Turn the printer off and then
back on; see page 162 for more information.
Load paper.
PAPER OUT
LOAD PAPER
PAPER SETTING ERROR
LOAD CUT SHEET PAPER
PAPER SETTING ERROR
LOAD ROLL PAPER
Paper ran out.
The paper path is wrong.
Roll paper is not loaded correctly.
Load cut sheet paper, as described on page 65.
Press the l Paper Source button until the
icon appears on the LCD display.
Load roll paper as described on page 59. Press
the l Paper Source button until the or roll icon appears on the LCD display.
Release the lever and load the paper correctly.
Then return the lever to the locked position.
PAPER SKEW
LOAD PAPER PROPERLY
POWER CLEANING
YOU MUST MOVE INK
LEVERS WHEN
CLEANING
PRINTER ERROR
RESTART THE PRINTER
Paper is not loaded straight.
Power cleaning is required.
Select YES and follow the instructions to run the power cleaning cycle.
You tried to print while an error condition was present.
Press the P Power button to turn off the printer. Unplug the printer and wait 30 seconds.
Then plug it in and turn it back on.
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Message
SENSOR ERROR
LOAD DIFFERENT PAPER
SERVICE CALL ERROR
UNABLE TO PRINT
MAKE SURE PAPER IS
LOADED
Explanation
The loaded paper does not match the selected paper type
(roll or sheet).
The print head is locked.
Response
Press the l Paper Source button to select the correct paper type (roll or sheet).
An error has occurred.
An error may be occurring when you try to print patterns such as a nozzle check.
Remove the bracket securing the print head;
Note the error number, then turn the printer off. Unplug the printer and wait 30 seconds.
Then plug it in and turn it back on. If the message remains, contact Epson as described
Exit the Test Print menu, and check for low ink or incorrectly loaded paper.
Problem
Your print has horizontal banding.
Improving Print Quality
•
•
•
You can often improve print quality by doing the following:
Run a nozzle check and cleaning cycle. See page 122 for instructions.
Align the print head. See page 126 for instructions.
When you send a print job, make sure your print options are set correctly. For more information, see Chapter 3 (Macintosh) or
Chapter 4 (Windows).
If none of these suggestions help, try the solutions on the following pages.
Solution
◗ Check the ink indicators and light to see if you are low on ink. Replace ink
cartridges if necessary, as described on page 127.
◗ Run a nozzle check and cleaning cycle. See page 122 for instructions.
◗ Turn off High Speed in your Advanced settings.
◗ Make sure the Media Type setting in the printer software is correct for the media you’re printing on.
◗ If you’re using cut sheet media, make sure the printable side is face up.
◗ Choose a higher resolution, such as SuperPhoto - 2880dpi.
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Problem
Your print is grainy, or has misregistration or ghosting.
Solution
◗ If you’re using a third-party RIP and non-Epson media, see if the RIP provides a method for adjusting the paper feed.
Try adjusting your paper configuration settings (page 88 for Mac OS X or page 111 for
Windows). Check these settings:
◗ Make sure the Paper Thickness setting is correct for the paper you’re printing on.
◗ Use the Paper Feed Adjustment to tune out banding. Reduce the value for white lines, and increase it for overlapping dark lines.
◗ If you’ve created a custom paper configuration, be sure to return the setting to
standard (STD) when you’re done using it. See page 75.
◗ Check the ink indicators and light to see if you are low on ink. Replace ink
cartridges if necessary, as described on page 127.
◗ Run a nozzle check and cleaning cycle. See page 122 for instructions.
◗ Align the print head, as described on page 126.
◗ Make sure the Media Type setting in the printer software is correct for the media you’re printing on.
◗ If you’re using cut sheet media, make sure the printable side is face up.
◗ Choose a higher resolution, such as 2880 dpi.
◗ Turn off High Speed in your Advanced settings.
You may need to adjust your paper configuration settings (page 88 for Mac OS X or
page 111 for Windows). Check these settings:
◗ Make sure Paper Thickness setting is correct for the paper you’re printing on.
◗ If you’ve created a custom paper configuration, be sure to return the setting to
standard (STD) when you’re done using it. See page 75.
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Problem
Colors are incorrect or missing.
Your print has gaps or appears faint.
Solution
◗ Make sure the Media Type setting in the printer software is correct for the media you’re printing on.
◗ If you are using the color management features in Photoshop or another
application, you must turn off color management in the printer driver. See page 87
(Mac OS X) or page 110 (Windows).
◗ Adjust the Color Density setting in the Paper Configuration utility.
◗ If you’re using a third-party RIP or non-Epson media, custom color profiles will give you the best color reproduction.
◗ If you’re using cut sheet media, make sure the printable side is face up.
◗ Run a nozzle check and cleaning cycle; see page 122.
◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is
too old, replace it as described on page 127.
◗ Check the ink indicators and light, and replace ink cartridges if your ink supply is
low, as described on page 127.
◗ Make sure color settings in your application or printer software are correct.
◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is
too old, replace it as described on page 127.
◗ Make sure the Media Type setting in the printer software is correct for the media you’re printing on.
◗ Run a nozzle check and cleaning cycle (see page 122).
◗ Check the ink indicators and light and replace ink cartridges if your ink supply is low,
◗ The paper thickness setting is not correct for the paper you’re printing on. Use your
printer software (page 88 for Mac OS X or page 111 for Windows) to choose the
correct setting. When you’re done printing with a custom paper configuration, be sure to return the setting to standard (STD).
◗ The platen gap setting is too wide. Use the Menu system to change the setting to
STANDARD, or to NARROW if printing on very thin paper. See page 69 for
instructions.
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Problem
Your print appears blurry or smeared.
The bottom edge of your print is smeared.
Solution
◗ Make sure the Media Type setting in the printer software is correct for the media you’re printing on.
◗ If you’re printing on non-Epson media, you may need to adjust the paper thickness
setting, drying time, or color density. Use your printer software (page 88 for
Mac OS X or page 111 for Windows) to choose the correct setting. When you’re
done printing with a custom paper configuration, be sure to return the setting to standard (STD).
◗ Your paper doesn’t meet the required specifications or wasn’t stored in a dry, humidity-free environment. Load new paper.
◗ If you’re using cut sheet media, make sure the printable side is face up.
◗ Ink has leaked into the paper path. Wipe the paper path area of the printer with a
soft, clean cloth. See page 143 for cleaning instructions.
◗ Turn off High Speed in your Advanced settings.
◗ The platen gap setting is too narrow. Use the control panel to change the setting to
WIDE or WIDER. See page 69 for instructions.
◗ Run a nozzle check and cleaning cycle (see page 122).
◗ The paper is curled toward the printable side. Flatten the paper or curl it toward the other side.
◗ Make sure the Media Type setting in your printer software is correct for the media you’re printing on.
◗ If you’re printing on non-Epson media, you may need to adjust the paper thickness
setting or drying time. Use your printer software (page 88 for Mac OS X or
page 111 for Windows) to choose the correct setting. When you’re done printing
with a custom paper configuration, be sure to return the setting to standard (STD).
◗ If printing on thick paper, the platen gap setting may be incorrect. Use the control
panel to change the setting to WIDE or WIDER; see page 69.
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158 | Solving Problems
Solving Operational Problems
•
•
•
•
If you can’t turn the printer on, if it stops printing unexpectedly, or if nothing prints, check the following:
Paper is loaded correctly.
The printer is plugged securely into a working electrical outlet that’s not controlled by a switch or timer.
The interface cable is securely connected to the printer and your system.
The voltage supplied by the electrical outlet matches the voltage on the printer’s rating label. If not, turn off the power and unplug the power
cord immediately. Contact Epson for assistance; see page 11 for details.
If none of these suggestions help, try the solutions below.
Problem
The printer stops printing unexpectedly.
Solution
◗ If the
Pause light is flashing, the printer is performing a maintenance procedure or waiting for ink to dry. Check the display message and lights on the control panel.
Wait until the Pause light stops flashing.
◗ Check the display message and lights on the control panel to see if an error has
occurred. Follow the instructions for the messages beginning on page 150.
The printer sounds as if it’s printing, but nothing prints.
Nothing prints.
◗ Follow the instructions beginning on page 123 to clean the print head.
◗ Communication between the computer and printer may have been momentarily interrupted. Try restarting the computer and printing again.
◗ Turn off the printer and computer. Make sure the interface cable is securely plugged in. Then restart the printer and computer.
◗ Make sure the interface cable meets the required specifications; see page 12 or 13.
◗ The printer port setting doesn’t match the printer connection port (Windows).
Windows XP: Click Start > Control Panel > Printers and Other Hardware >
Printers and Faxes. Right-click the icon for your printer, then select Properties.
Click the Ports tab and make sure your printer port is selected.
Windows 2000: Click Start > Settings > Printers. Right-click the icon for your printer, then select Properties. Click the Ports tab and make sure your printer port is selected.
◗ Download and install the latest driver for Macintosh or Windows from the Epson web site at http://prographics.epson.com.
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Solving Problems | 159
Solving Miscellaneous Printing Problems
If your printouts are not what you expected, try the suggestions below:
Problem
Your print has incorrect or garbled characters.
Your print has incorrect margins.
Solution
◗ Make sure your software is installed correctly and the printer is selected.
◗ Clear any stalled print jobs from the Print Center or Printer Setup Utility
(Mac OS X).
◗ Turn off the printer and computer. Make sure the interface cable is securely plugged in at both ends.
◗ Check the page size or paper size settings in your application. Make sure they are within the printer’s printable area.
◗ Make sure the Paper Size and Borderless settings in your printer software are correct for the paper you’re using.
◗ Paper is loaded incorrectly. Follow the instructions in Chapter 2 to reload the paper.
◗ The PAPER MARGIN (roll paper margin) setting on the PRINTER SETUP menu is incorrect. If you’re using roll paper, check the setting for PAPER MARGIN.
See the on-screen Reference Guide for more information.
Your image is inverted.
Blank paper is printed.
◗ Turn off the Flip Horizontal setting in your printer software. See page 86
(Mac OS X) or page 110 (Windows) for instructions.
◗ Make sure your software is installed correctly and the printer is selected.
◗ Make sure the Paper Size setting in your printer software is correct for the paper you’re using.
◗ Make sure the Paper Source setting in your printer software is correct.
◗ Align the print head as described on page 126.
A ruled line on your print appears to shift.
Color images print in black only.
◗ Make sure Color is selected in your printer software.
The printer continues to feed paper after you have cancelled a job.
◗ Press the
Pause button on the printer to clear any print job data in the printer’s buffer. Then press and hold the Pause button to reset the printer.
Make sure the paper source is set correctly.
Roll paper cannot be cut.
◗ The paper cutter blade may be dull. Follow the instructions on page 138 to
replace the blade.
◗ The paper may be too thick to cut with the built-in cutter. Cut the paper with
scissors. See page 57 for a list of media that cannot be used with the cutter.
◗ Make sure
appears on the LCD display. If not, press the button to select this setting.
l Paper Source
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160 | Solving Problems
Problem
Printing is too slow.
Solution
◗ Turn on High Speed in your Advanced settings.
◗ Choose a lower resolution in your printer software for faster printing.
◗ Clear space on your hard drive or run a defragmentation utility.
◗ Don’t run too many applications at the same time.
◗ Turn off virtual memory.
◗ Add RAM to your system.
◗ Consider upgrading your system to support a faster connection to the printer: either IEEE 1394 FireWire or USB 2.0.
Solving Paper Problems
•
•
•
•
•
•
•
•
•
•
If paper feed or paper jam problems occur frequently, try one or more of the following solutions:
For roll paper, try adjusting the Paper Suction setting. See page 75 for
more information. You can also adjust this setting through your printer driver.
For heavy or thick media, follow the instructions on page 67 to load the
media correctly.
Make sure the paper is not folded, wrinkled, or damp.
Make sure the printer’s environment falls within the required temperature and humidity range.
Make sure the paper is not too thick or too thin. See pages 55 and
166 to 168 for paper specifications.
Make sure no foreign objects are inside the paper path.
Make sure the printer isn’t located in a brightly lit area. The paper sensors may not operate correctly.
Make sure the
Media Type
and
Paper Source
settings in the printer software are correct.
Make sure the platen gap setting is correct for the paper or media you’re
printing on. See page 69 for more information.
If you’re not using Epson media, use a paper configuration to adjust for
the paper’s thickness and drying time; see page 75.
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Solving Problems | 161
Fixing Paper Eject Problems
If the paper is curled too tightly to eject properly, you can attach the paper guides to the printer. There are two paper guides for the Epson Stylus Pro
7800 and five for the 9800.
Attach the guides to the bottom of the printer as shown:
Epson Stylus Pro 7800
Epson Stylus Pro 9800
•
Do one of the following:
If you are feeding paper in front of the printer, move the guides to the forward position.
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162 | Solving Problems
Note: If banding appears on your print, leave the paper guides in the forward position.
•
If you are feeding paper backward (under the printer), gently squeeze the paper guides and push them to the backward position, as shown below:
Caution: To avoid damaging the printer, never move the paper lever while the P Power light is flashing.
Clearing Paper Jams
When roll paper gets jammed in the printer, printing stops and you see a
PAPER JAM
message on the LCD display. Follow these steps to clear a paper jam:
1. Cut the paper at the paper insertion slot.
2. Release the paper lever.
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3. Open the front cover if necessary.
Solving Problems | 163
4. Carefully pull down the jammed paper.
5. Close the front cover, if necessary. Press the P Power button to turn the printer off and then back on.
6. Make sure the paper light is on and the following message appears on the LCD display:
PAPER OUT.
LOAD PAPER
. Then reload your paper.
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164 | Solving Problems
Uninstalling and Reinstalling the Printer Driver
If you need to uninstall and then reinstall the printer driver software for any reason, follow the instructions in the appropriate section below.
Macintosh
1. Open the
Applications
folder, then the
Utilities
folder.
2. Double-click
Printer Setup Utility
, select your printer, and then click
Delete
.
3. If you want to reinstall your printer software, restart your Macintosh.
Then follow the instructions on page 43
to install the software.
Tip: Check the Epson Pro
Graphics website at http://prographics.epson.
com for updated drivers and utilities that may become available.
Windows
1. On Windows XP, click
Start > Control Panel.
On Windows 2000, double-click
My Computer
, then double-click the
Control Panel icon.
2. Double-click
Add/Remove Programs
. Click
EPSON Printer
Software
in the program list, then select your printer icon.
3. Click the
Change/Remove or
Add/Remove
button and follow the on-screen instructions.
4. If you want to reinstall your printer software, restart your computer.
Then follow the instructions on page 48 to install the software.
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Appendix A:
Specifications
Environmental
Temperature
Humidity
(without condensation)
Operation
50 to 95
°F
(10 to 35
°C)
Print quality guarantee:
59 to 77
°F
(15 to 25
°C)
20 to 80% RH
40 to 60% RH for optimum print quality
For optimal operation, humidity should be between 35 and 45% RH
Storage
–4 to 104
°F
(–20 to 40
°C)
(1 month at 104
°F)
20 to 85% RH
Electrical
Specification
Input voltage range
Rated frequency range
Input frequency range
Rated current
Power consumption
Description
90 V to 264 V
50 to 60 Hz
49 to 61 Hz
1.0 A at 120 V
0.5 A at 220 V
Epson Stylus Pro 7800:
Approx. 50 W or less (ISO 10561 letter pattern)
6 W or less in sleep mode
1 W or less in power off mode
Epson Stylus Pro 9800:
Approx. 55 W or less (ISO 10561 letter pattern)
6 W or less in standby mode
1 W or less in power off mode
Check the label on the back of your printer for voltage information.
165
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166 | Specifications
Dimensions and Weight
Specification
Height
Width
Depth
Weight
(without consumables)
Stylus Pro 7800
22.4 inches (560 mm)
Stylus Pro 9800
47.84 inches (1196 mm)
47.12 inches (1178 mm) 68.08 inches (1702 mm)
20.04 inches (501mm) 27.12 inches (678 mm)
131 lb (59 kg) printer
23.1 lb (10.5 kg) stand
198 lb (90 kg) printer
23.1 lb (10.5 kg) stand
•
•
Printer Interfaces
USB (1.1 and 2.0 compatible)
IEEE-1394 FireWire
In addition, a Type-B expansion slot is available for installing an optional internal Ethernet network card (10/100 Base TX, part # C12C824341).
Safety Approvals
Safety standards
EMC
UL 60950, CSA 22.2 No. 60950
FCC part 15 subpart B, class B, CSA C108.8 class B
Media
Roll Paper
Maximum roll width
Maximum roll length
Weight range
Roll paper compatibility
Maximum roll paper diameter
24.4 inches (Stylus Pro 7800)
44.7 inches (Stylus Pro 9800)
Up to 150 feet for 2-inch cored media
Up to 673 feet for 3-inch cored media
17 to 24 lb (64 to 90 g/sm)
Handles both 2- and 3-inch cored media
4 inches (2-inch core) or
6 inches (3-inch core)
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Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time,
Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
Cut Sheets
Sizes
Weight range
Specifications | 167
A4 (8.3
×
11.7 inches)
Letter (8.5
×
11 inches)
B4 (JB4) (10.1 × 14.2 inches)
11 × 14 inches
30 × 40 cm (11.8 × 15.7 inches)
A3 (11.7 × 16.5 inches)
US B (11 × 17 inches)
Super A3/B (13 × 19 inches)
B3 (JB3) (14.2 × 20.3 inches)
16 × 20 inches
40 × 60 cm (15.7 × 23.6 inches)
A2 (16.5 × 23.4 inches)
US C (17 × 22 inches)
B2 (19.7 × 27.8 inches)
US D (22 × 34 inches)
A1 (23.4 × 33.1 inches)
60 × 90 cm (23.6 × 35.4 inches)
30 × 24 inches
Super A1 (24 × 36 inches)
B1 (28.7 × 40.6 inches)*
A0 (33.1 × 44 inches)*
US E (34 × 44 inches)*
44 × 36 inches*
Super A0 (36 × 50.9 inches)*
B0 (40.6 × 57.3 inches)*
Super B0 (44 × 62.2 inches)*
*Epson Stylus Pro 9800 only
17 lb bond up to posterboard
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168 | Specifications
Printable Area
Default roll paper margins are 0.59 inches (15 mm) top and bottom, and
0.12 inches (3 mm) right and left. Using the Menu system, you can set all the margins to 15 mm or 3 mm.
The borderless printing feature allows edge-to-edge printing on some media.
Ink Cartridges
Cartridge life
2 years from production date if unopened; within 6 months after opening package
Temperature
Storage (uninstalled) –22 to 104 °F (–30 to 40 °C); 1 month at 104 °F
(40 °C)
Storage (installed) –4 to 104 °F (–20 to 40 °C); 1 month at 104 °F
(40 °C)
Capacity
110 or 220 ml
Weight
110 ml
220 ml
Approximately 8.82 oz (250 g)
Approximately 13.05 oz (370 g)
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Index
A
Advanced Black and White Photo
Aligning print head, 126 to 127
Always spool RAW datatype setting,
Auto Cut setting
Auto Rotate setting, Windows, 105
Automatic Take-Up Reel, ordering,
B
Basket, paper
Black and white photos
Black ink, changing, 132 to 135
Borderless printing
Bracket, shipping
C
Cable
-169
169
Canceling print jobs
Cartridges, see Ink cartridges
Changing black ink, 132 to 135
Cleaner (cleaning unit), checking status, 120 to 122
Cleaning
Color management
Component life, checking, 120 to 122
Control panel
aligning print head, 126 to 127
changing language, 136 changing measurement units, 136
cleaning print head, 124 to 126
ink levels, checking, 120 to 122,
messages, 150 to 154 monitoring printer, 150 to 154
restoring default settings, 136
CR (carriage) motor, checking status,
Custom paper size
Cut sheet paper
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170 | Index
Cutter
manual, ordering, 10 replacement blade, ordering, 10
D
Deleting print jobs
E
Electrical specifications, 165
Enlarging image, 108 to 109
Environmental specifications, 165
Epson
EpsonNet print server card
Ethernet card
F
FireWire cable
Flip Horizontal setting
H
Head unit (print head), checking status, 120 to 122
High Speed Copies setting, 116
High Speed setting
I
Ink
Ink cartridges
checking status, 120 to 122, 127
removing for transportation, 144
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J
L
Layout
Loading
M
Mac OS X
black and white photos, 94 to 96
borderless printing, 80 to 82,
canceling print jobs, 97 checking ink levels, 97 to 98
color management, 87, 94 to 96
monitoring print jobs, 96 to 97
Index | 171
Maintenance tank
Margins
Media Type
Memory, requirements, 12 to 13
Menus
Monitoring printer
Motors, checking status, 120 to 122
N
Network card
O
Optimize Enlargement setting, 109
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172 | Index
P
Page Line setting
Page Rendering Mode setting, 116
Paper
configuration settings, 75 to 77,
Epson, 55 to 56 handling, 55 to 77
Paper basket
Paper cutter
Paper Size setting
-172
Paper Source setting
Pausing print jobs
PF (paper feed) motor, checking status, 120 to 122
Platen Gap setting
Power cleaning cycle, 125 to 126
Print head
Print jobs
canceling, 97, 114 managing, 96 to 97, 114 to 117
Print quality
Print server
Print speed, improving in Windows,
Printable pages, checking, 121
7800-9800Guide.book Page 173 Monday, April 10, 2006 11:59 AM
Printer
monitoring, 97 to 98, 114 to 117
software, installing, 43 to 50
Problems
inverted image, 159 margin, 159
nothing prints, 158 operational, 158
-173
Index | 173
R
Requirements, system, 12 to 13
Resolution
Roll paper
Save Roll Paper setting, 90, 105
S
Safety
Save Roll Paper setting, 90, 105
Setting up
Shipping bracket
Software
installing in Mac OS X, 43 to 48
installing in Windows, 48 to 50
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174 | Index
Specifications
electrical, 165 environmental, 165
ink cartridges, 168 paper, 166 to 168 printable area, 168
Speed and Progress utility, 115 to 117
Spindle
Stand
Status Monitor
Stylus Pro 7800
paper basket, attaching, 25 to 26
stand, unpacking and assembling,
Stylus Pro 9800
paper basket, 34 to 36, 72 to 74
stand, unpacking and assembling,
T
Transporting printer, 144 to 148
Trim lines, printing
U
UltraChromeK3 ink cartridges, 128
Ultrasonic cleaning cycle, 137
USB cable
User-defined paper size
Utility menu
W
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Windows
advanced print options, 109 to 114
basic print options, 100 to 102
black and white photos, 112 to 114
borderless printing, 103 to 107
canceling print jobs, 114 color management, 110 to 114 driver, 99 to 114
managing print jobs, 114 to 117
monitoring preferences, setting,
115 to 117 optimizing print speed, 115 to 117
roll paper options, 103 to 108
Index | 175
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176 | Index
-176
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