WATEEN WiMAX MODEM User Manual

WATEEN WiMAX MODEM User Manual
 WATEEN WiMAX MODEM
User Manual
LEGAL INFORMATION
Copyright © 2010 WATEEN.
All rights reserved.
No part of this publication may be excerpted, reproduced, translated or utilized in any form or by
any means, electronic or mechanical, including photocopying and microfilm, without the prior
written permission of WATEEN.
The manual is published by WATEEN. We reserve the right to make modifications on print errors
or update specifications without prior notice.
Version No. : R1.0
Edition Time :
Manual No. :
Content
Content .................................................................................................................................. 3
General .................................................................................................................................. 1
Welcome ........................................................................................................................... 1
Safety Precautions............................................................................................................. 1
Cleaning and Maintaining................................................................................................. 1
Limited Warranty.............................................................................................................. 2
Limitation of Liability....................................................................................................... 2
Getting Started ...................................................................................................................... 3
Appearance........................................................................................................................ 3
Parts Supplied ................................................................................................................... 3
LED Indicator ................................................................................................................... 3
Working Condition ........................................................................................................... 4
Technical Parameters ........................................................................................................ 4
Ports .................................................................................................................................. 5
Connecting MODEM............................................................................................................ 6
Application Structure ........................................................................................................ 6
Hardware Installation........................................................................................................ 6
Connect to LAN ............................................................................................................ 6
Connect to Phone .......................................................................................................... 7
Connect Power Adapter ................................................................................................ 7
Power on MODEM ........................................................................................................... 7
Preparation for Configuring MODEM.................................................................................. 8
TCP IP Installation............................................................................................................ 8
TCP IP Configuration ....................................................................................................... 8
Checking ........................................................................................................................... 9
Check LAN Connection................................................................................................ 9
Cancel Proxy Server in Browser................................................................................. 10
Others .......................................................................................................................... 10
Ordinary Operation ............................................................................................................. 11
Login ............................................................................................................................... 11
Status............................................................................................................................... 13
Connection Status ....................................................................................................... 13
WiMAX Information .................................................................................................. 15
About My Modem....................................................................................................... 16
Setup ............................................................................................................................... 17
IP Configuration.......................................................................................................... 17
DHCP Clients.............................................................................................................. 18
DHCP Binding ............................................................................................................ 18
WLAN............................................................................................................................. 19
Basic Settings.............................................................................................................. 19
Security ....................................................................................................................... 19
MAC Filter.................................................................................................................. 21
Advanced Settings....................................................................................................... 22
Advanced ........................................................................................................................ 23
Routing Setup.............................................................................................................. 23
SNTP Client Configuration......................................................................................... 23
DDNS Setup................................................................................................................ 24
DNS Configuration ..................................................................................................... 24
IGMP Configuration ................................................................................................... 25
Security ........................................................................................................................... 26
Port Forwarding .......................................................................................................... 26
Port Trigger ................................................................................................................. 27
DMZ............................................................................................................................ 29
ACL............................................................................................................................. 29
VPN Client.................................................................................................................. 32
Tools ............................................................................................................................... 33
System Commands...................................................................................................... 33
Ping ............................................................................................................................. 33
User Management ....................................................................................................... 34
System Log ................................................................................................................. 34
VAS Code ................................................................................................................... 35
Troubleshooting .................................................................................................................. 38
Appendix Glossary.............................................................................................................. 42
Chapter
1
General
Welcome
Thanks for choosing the WiMAX MODEM (hereinafter referred to as “MODEM”). To get the most from
your MODEM and to keep it in the best condition, please read this manual carefully.
The pictures, symbols and contents in this manual are for reference only. They might not be completely
identical with provided MODEM. WATEEN operates a policy of continuous development. We reserve
the right to update the technical specifications in this document at any time without prior notice.
Safety Precautions
•
Some electronic devices may be susceptible to electromagnetic interference. Locate the MODEM away
from TV set, radio and other electronic equipment to avoid electromagnetic interference.
•
The MODEM may interfere with medical devices like hearing aides and pacemakers. Consult with a
physician or the manufacturer of the medical device before using the MODEM.
•
Do not use your MODEM in dangerous environments such as oil or chemical factories where there are
explosive gases or explosive products being processed.
•
Please use original accessories or accessories that are authorized by your Equipment Provider.
Unauthorized accessories may affect the MODEM performance, damage the MODEM or cause danger
to you.
•
Do not attempt to dismantle the MODEM. There are no user serviceable parts.
•
Do not immerse the MODEM in any liquid.
•
Do not place objects on top of the MODEM. This may lead to overheating of the device.
•
The MODEM must be placed in ventilation environment for use.
•
Do not expose the MODEM to direct sunlight or store it in hot areas. High temperature can shorten the
life of electronic devices.
•
Do not touch the antenna while calling.
•
Do not allow children to play with the MODEM or charger.
•
Keep the length of the cable between the MODEM and the phone less than 33 feet.
Ethernet cable type: RJ-45 10/100BaseT Ethernet cable
•
The MODEM is for indoor use only. Do not use the MODEM outside. Do not connect telephone
extensions which run outside of the building. These can result in lightning damage to your unit.
•
This device cannot be Use with handheld PDAs (personal digital assistants). This device and its antenna
must not be co-located or operated in conjunction with any other antenna or transmitter.
• Prevent liquid from leaking into your MODEM.
Cleaning and Maintaining
Use an antistatic cloth to clean the MODEM. Do not use chemical or abrasive cleanser as these could
damage the plastic case. Turn off your MODEM before you clean it.
Do not use your MODEM during a thunderstorm. Remove the mains power pack from the wall socket.
Please do not touch the antenna with your hand during conversation. Covering the antenna may affects
call quality, may cause the MODEM to operate at higher power level than needed.
Limited Warranty
This warranty does not apply to defects or errors in the Product caused by:
1. Reasonable MODEM Appearance Disfiguration.
2. End User’s failure to follow WATEEN’s installation, operation or maintenance instructions or
procedures.
3. End User's mishandling, misuse, negligence, or improper installation, disassemble, storage, servicing
or operation of the Product.
4. Modifications or repairs not made by WATEEN or a WATEEN-certified individual.
5. Power failures, surges, fire, flood, accident, actions of third parties or other events outside WATEEN's
reasonable control.
6. Usage of products of third Parties, or usage in conjunction with third party products provided that such
defects is due to the combined usage.
7. Any other cause beyond the range of normal usage for Products. End User shall have no right to reject,
return, or receive a refund for any Product from WATEEN under the above-mentioned situations.
This warranty is end user's sole remedy and WATEEN's sole liability for defective or nonconforming
items, and is in lieu of all other warranties, expressed, implied or statutory, including but not limited to
the implied warranties of merchantability and fitness for a particular purpose, unless otherwise required
under the mandatory provisions of the law.
Limitation of Liability
WATEEN shall not be liable for any loss of profits or indirect, special, incidental or consequential
damages resulting from or arising out of or in connection with using of this product, whether or not
WATEEN had been advised, knew or should have known of the possibility of such damages, including,
but not limited to lost profits, interruption of business, cost of capital, cost of substitute facilities or
product, or any downtime cost.
Chapter
2
Getting Started
Appearance
Front Panel
Parts Supplied
Parts
Quantity
MODEM
1
Switch mode power supply
1
RJ-45 10/100BaseT Ethernet cable
2
User Manual
1
Please contact with your service provider as soon as possible if the parts have any damage or lost. If
replacing product, please preserve the packing box and parts of the product.
LED Indicator
LED
Marker
Status
Description
l
LED
Marker
WiMAX CINR
Wlan Status
Phone1/Phone2
Power
LAN1/LAN2
Top right corner
LED
Top left corner
LED
Status
Description
Flashing Red
Network searching
Solid Blue
Signal is strong CINR>=27
Solid Green
Signal is medium 13<=CINR<27
Solid Red
Signal is weak 9<=CINR<13
Off
No signal CINR<9
Green
Wlan On
Off
Wlan Off
Flashing Green
Data Service Process
Off
Hook on/Out of Service
Solid Green
Hook off
Solid Green
Power Supply
Solid Red
Power Supply Failure
Off
Out of Connection
Solid Green
Connection
Flashing Green
Data Service Process
Off
10M Interface
Solid Yellow
100M Interface
Working Condition
Working Condition for Host
Working temperature: 0℃ ~ +55℃ [32 ℉ ~ 131 ℉]
Working humidity: 10% ~ 85%
Storage temperature: -40℃ ~ +70℃ [-40 ℉ ~ 158 ℉]
Storage humidity: 5% ~ 95%
Technical Parameters
Mode of Access
WiMAX (Worldwide Interoperability for Microwave Access)
WiMAX Protocol
802.16e(IEEE 802.16-2005)
WiFi protocol
IEEE 802.11b & 802.11g
WiMAX Frequency Range
3400MHz~3600MHz
WiFi Frequency Range
2400MHz~2483.5MHz
Dimensions (W×H×D)
175 mm×122 mm×35 mm (Excluding the height of antenna)
Weight
About 420 g (Including antenna)
Please refer to the real objects for the related parameters about the charger
Ports
All ports are in back panel.
Port Indicator
Description
External power socket
LAN port
Phone port
Reset button
WLAN button
Attenna Port
l
Chapter
3
Connecting MODEM
Application Structure
Network connection is shown as follows:
Hardware Installation
Make sure that your MODEM is powered off.
You can turn on/off modem by connecting/disconnecting power cable.
Connect to LAN
1. Connect to LAN via Network Cable.
2. Plug one end of an Ethernet network cable into LAN ports on the back of the MODEM, and plug the
other end into an Ethernet port on a network device, for example, PCs or other network devices. The
Ethernet cable can be crossover or straight.
3. Connect to LAN via WiFi.
4. Enable the WiFi function and make sure that your PC has been installed wireless network card, and
then use your PC to search for the SSID of MODEM to connect with it.
Notes:
Don’t insert phone cable into LAN ports.
Connect to Phone
Connect phone cable to
or
port of MODEM.
Connect Power Adapter
Connect the included power adapter to the MODEM power port, and then plug the power adapter into an
electrical outlet. The Power LED on the front panel will light up when the adapter is connected properly.
Notes:
Make sure you use the power supply that is supplied with the MODEM. Use of a different power
adapter/supply could damage the MODEM.
Power on MODEM
You can turn on modem by connecting power cable.
Chapter
4
Preparation for Configuring MODEM
Usually, MODEM has been configured by service provider and you can use it directly. But in some
instance, you need to configure MODEM by yourself.
TCP IP Installation
If TCP/IP protocol is not installed in PC or Laptop, please install it first. Please refer to installation steps
in Windows XP as follows (For classic start menu):
1. Select Start > Settings > Control Panel > Network Connections.
2. Double-click Local Area Connection and click Properties.
3. Click Install... and double-click Protocol.
4. Select Internet Protocol (TCP/IP) and click OK.
TCP IP Configuration
For classic start menu:
1. Click Start and select Settings, then click Network Connections.
2. Double-click Local Area Connection and click Properties.
3. Double-click Internet Protocol (TCP/IP) and select Obtain an IP address automatically, Obtain
DNS server address automatically.
Notes:
If the service provider provides DNS IP address, please select Use the following DNS server
addresses and enter the specified IP address.
Checking
Check LAN Connection
1. Click Start and Run In the Open field, enter command. Press the Enter key or click the OK button.
In the command prompt, type ping 192.168.1.1 and press the Enter key.
2. If you get a reply as follows, the LAN connection is ok.
3. If you get a reply as follows, please check the LAN and TCP/IP configuration Refer to chapter 3.2 and
chapter 4.1 in detail.
Cancel Proxy Server in Browser
For classic start menu:
1. Select Start > Settings > Control Panel > Internet Options.
2. Select Connections.
3. Click the LAN Settings button and remove anything that is checked.
4. Click the Cancel button to go back to the previous screen.
5. Click the OK button to confirm canceling proxy server in browser.
Others
Sometimes you also need several parameters, please ask your service provider in detail.
Chapter
5
Ordinary Operation
Login
1. To access the Web-based Utility of the MODEM, launch Internet browser (Internet Explorer or Mozila
Fire Fox) and enter the MODEM’s default IP address (192.168.1.1) in the address field,then press
the Enter key.
2. A screen will appear asking you for your User name and Password (detail as following picture). Enter
user in the Username field and user in the Password field. Select the proper language. Then click
the login button.
Notes:
If you click exit button, you will see the following prompt message. To which option, need to click.
Either on Yes or No.
C
3. When you access the MODEM setup page, the first screen you see as following:
The whole interface is divided into two parts, and related functions can be executed by operation in the
related areas.
f
Function Button
– Clicking Status
and interfaces.
link displays status and statistical information for all connections
– Clicking Setup
other basic settings.
link allows you to edit existing connections, and configure
– Clicking WLAN
link allows you to edit WLAN interface.
– Clicking Advanced
DNS etc.
– Clicking Security
etc.
– Clicking Tools
simple system tests.
link allows you to configure advanced features like SNTP,
link allows you to configure Port Forwarding, Port Trigger
link allows you to carry out system commands and perform
– Clicking logout link to exit MODEM setup page manually.
f
User Area
Show the man-computer interaction information under various conditions.
Status
Connection Status
After access MODEM setup page successfully, please click Status > Connection Status link to access
the following screen:
WAN Status
•
IP: IP address for WAN connection. It is the same IP address as the WiMAX IP Address.
•
Subnet Mask: The subnet mask address
•
Gateway: Gateway IP address
•
NTP Server: The NTP server name
•
DNS1: DNS1 address
•
DNS2: DNS2 address
•
Negotiated MTU: Negotiated Maximum Transmission Unit
LAN Status
•
Modem IP Address: IP address of the Modem.
•
Modem IP Subnet: The IP Subnet of the Modem.
•
Port1 Status: LAN port 1 property and current status
•
Port2 Status: LAN port 2 property and current status
WLAN Status:
•
Connected Hosts IP: The IP Address of MODEM
•
SSID: Service Set Identifier
•
Mac Address: Mac Address of AP(Access Point)
•
Current Date Rate: AP(Access Point) Current Transmit Date
•
Transmitted Channel: AP(Access Point) Current Transmit Channel
VPN Status:
•
Tunnel 1 : status of L2TP V3
tunnel 1 connection
•
Tunnel 2: status of L2TP V3
tunnel 2 connection
ATA Port Status:
Shows two ATA ports
information.
•
Port1 Status: Phone 1 current status, “In Service” or “Out of Service”. “In Service” stands for
registration success, and “Out of Service” stands for registration failure.
•
Port1 Error Code: The error code returned by SIP server for the latest SIP request started by Phone 1.
Provisional 1xx
100 Trying
180 Ringing
181 Call Is Being Forwarded
182 Queued
183 Session Progress
Successful 2xx
200 OK
Redirection 3xx
302 Moved Temporarily
Request Failure 4xx
401 Unauthorized
402 Payment Required
403 Forbidden
404 Not Found
408 Request Timeout
480 Temporarily Unavailable
481 Call/Transaction Does Not Exist
486 Busy Here
487 Request Terminated
Server Failure 5xx
500 Server Internal Error
Global Failures 6xx
600 Busy Everywhere
603 Decline
604 Does Not Exist Anywhere
606 Not Acceptable
•
Port1 Negotiated Codec: The current code type used by the call on Phone 1. If there is no call, it will
show “No Call”.
•
Port1 Bandwidth: The band width occupied by the call on Phone 1
•
Port1 Service Type: Service type on Phone 1, Voice or Fax. If there is no call, it will show “No Call”.
•
Port2 Status: Phone 2 current status: “In Service” or “Out of Service”. “In Service” stands for
registration success, and “Out of Service” stands for registration failure.
•
Port2 Error Code: The error code returned by SIP server for the latest SIP request started by Phone 2.
•
Port2 Negotiated Codec: The current code type used by Phone 2. If there is no call, it will show “No
Call”.
•
Port2 Bandwidth: The band width occupied by the call on Phone 1.
•
Port2 Service Type: The current Service type on Phone 2, "Voice" or "Fax". If there is no call, it will
show “No Call”
/
button used to WAN connect/disconnect.
Show the current network signal strength and connection status. Detail as follows:
Name
Icon
Description
More real lines show stronger signal
Signal
strength
No signal
Connection
Status
Connected
MODEM accesses network successfully
Disconnected
Disconnected with WiMAX network
Connecting
MODEM is connecting or searching for WiMAX network
WiMAX Information
After access MODEM setup page successfully, please click Status > WiMAX Information link to
access the following screen:
WiMAX Status
WiMAX Status to view WiMAX network information.
•
WAN IP: IP address for WAN connection. It is the same IP address as the WiMAX IP Address
•
BSID: Base Station ID of the MODEM connected
•
Cell ID: Cell ID of the MODEM connected
•
Frequency: Frequency information
•
Tx Bytes: Transmission flow statistic
•
Rx Bytes: Receiver flow statistic
•
Connection Status: WLAN connection status.
•
Connection Duration: Duration of time for connection
•
RSSI: Receive signal strength indicator
•
Tx Power: Transmission power
•
PER: Packet error ratio
•
CINR: Carrier to interference and noise ratio
•
UL Modulation: Adjustment encoding mode of uplink
•
DL Modulation: Adjustment encoding mode of downlink
WiMAX Qos
WiMAX Quality of Service
•
BE: Best Effort Service.
•
ERTPS: Extended RTPS
•
UGS: Unsolicited Grant Service ,
•
RTPS: Real-time Polling Service
•
NRTPS: Non-Real-time Polling Service
About My Modem
After access MODEM setup page successfully, please click Status > About My Modem link to access
the following screen:
•
Model Name: The model name of this MODEM.
•
Software Version: Current software version of this MODEM.
•
Hardware Version: Current hardware version of this MODEM.
•
Uptime: The running elapsed of the MODEM.
•
MAC Address: The Mac Address of the MODEM.
Setup
IP Configuration
After access MODEM setup page successfully, please click Setup > IP Configuration link to access the
following screen:
•
IP Address: IP address for LAN
•
NetMask: Net mask for LAN
•
Enable DHCP: Enable or disable the DHCP service, when this item is checked, you should set DHCP
server information as follows
•
Start IP: First IP assigned by DHCP server
•
Max User: The max number assigned by DHCP server
•
NetMask: Net mask assigned by DHCP server
•
WINS Server: IP for WINS server
•
Lease Time: Time that DHCP server rents the IP address (Unit: day)
button use to active the IP configuration.
DHCP Clients
After access MODEM setup page successfully, please click Setup > DHCP Clients link to access the
following screen:
•
MAC Address: MAC address of DHCP client
•
IP Address: IP address for DHCP clients
•
Expires in: The left time for lease, if this IP address is static bound, then demonstrated: Infinity
DHCP Binding
After access MODEM setup page successfully, please click Setup > DHCP Binding link to access the
following screen:
You can set MAC address and IP address binding, create a DHCP binding table to mapping MAC address
and IP address of clients. When DHCP server assigns address, IP address will be assigned according to
the binding relations of MAC and IP, and never expired.
For example: MAC address is 00-0a-e2-c6-48-ba; and IP address is 192.168.1.133, it means that the IP
address DHCP Server assigns to the MAC address corresponding host is 192.168.1.133.
WLAN
Basic Settings
After access MODEM setup page successfully, please click WLAN > Basic Settings link to access the
following screen:
•
Enable Wireless RF: Display the WLAN function status based on the WLAN button status On or Off.
•
Mode: Use to select default wireless mode.
•
Channel: Use to configure default wireless channel.
•
SSID: Use to configure SSID, not more than 32 characters.
•
button use to active the basic wireless configuration.
Security
After access MODEM setup page successfully, please click WLAN Security link to access the following
screen:
•
Hide SSID: Select the option to hide SSID of WLAN
•
Security Mode: Use to select the security mode of WLAN
button use to active the wireless security configuration
•
WEP
WEP is a basic type of wireless encryption protocol.
•
WEP Type: You can select the 64-bit or 128-bit, the 128-bit can provide much better security than
64-bit.
•
WEP Key Type: You can select Alphanumeric or Hexadecimal.
•
Use WEP Type: You can select 1~4 to use the Key1~Key4.
•
Key1~Key4: You can set the WEP key.
•
button use to active the wireless security configuration
WPA
WPA is an advanced type of wireless encryption protocol.
•
WPA Type: You can select WPA or WPA2.
•
Encryption Type: You can select TKIP or AES.
•
Group Key Renewal: You can input 0~3600 seconds as the interval of change the key.
•
PSK Passphrase: You can input 8~63 bytes digit as the WPA key
button use to active the wireless security configuration
•
MAC Filter
After access MODEM setup page successfully, please click WLAN > MAC Filter link to access the
following screen:
Access List
•
Access Restriction: To enable or disable the access restriction function
•
Restriction Type: If Access Restriction enabled, you need select the restriction type
•
MAC Address Filter List: Set up the MAC filter address
•
button use to add the new MAC address
•
button use to delete the selected MAC address
button use to active the configuration
•
Clients MAC
•
Wireless Clients MAC List: The wireless clients MAC address list.
Advanced Settings
After access MODEM setup page successfully, please click WLAN > Advanced Settingslink to access
the following screen:
•
Zone: Use to select Zone
•
Beacon Interval: Use to configure beacon interval
•
Tx Rate: Use to configure transmit rate
•
Tx Power: Use to configure transmit power
•
button used to active the advanced configuration.
Advanced
Routing Setup
After access MODEM setup page successfully, please click Advanced > Route link to access the
following screen:
•
Default Gateway Interface: Use to configure default gateway interface
•
Destination Network Address: Use to configure destination network address
•
Destination Mask: Use to configure destination network mask address
•
Next Hop IP: Use to configure next hop IP address
•
button Use to active the default gateway configuration
•
button Use to save the route item
•
button Use to modify the selected route item
•
button Use to delete the selected route item
SNTP Client Configuration
After access MODEM setup page successfully, please click Advanced > SNTP link to access the
following screen:
•
Automatically adjust clock for daylight saving changes: Enable/Disable automatically adjust clock
for daylight saving changes function
•
Time Zone: Select time zone
•
Primary Server Address: Main SNTP server address
•
Secondary Server Address: Standby SNTP server address
•
Poll Interval: Poll interval time, and the unit is second
•
button Use to active the SNTP client configuration
DDNS Setup
After access MODEM setup page successfully, please click Advanced > DDNS link to access the
following screen:
DDNS is a dynamic domain Name system. After applying DDNS, a dynamic IP address to the mainframe
also can provide domain name services. For example, the mainframe through dial-up or XDSL DHCP
server gets IP address and domain names dynamically. Enable and configure DDNS so the host's IP
address changes will not affect the users who visit through the domain name.
•
DDNS Protocol: Dynamic Domain Name Service
•
Enable DDNS: Active/Inactive DDNS function
•
Server: Available server address
If use ddns.nu protocol, the server has a domain name, and the default name is ns.ddns.nu.
•
Username: Username which has registered successfully in DDNS.
•
Password: Password which has registered successfully in DDNS.
•
Handle: Bind character string and the corresponding IP address. Only available in the ddns.nu protocol
•
WAN Connection: Use to select the WAN side connection port
•
button Use to active the DDNS Setup
DNS Configuration
After access MODEM setup page successfully, please click Advanced > DNS Service link to access the
following screen:
•
•
Domain Name: Main domain name, and the default is wateen.net
button Use to active the Domain Name configuration
•
Host Name: Host name
•
IP Address: Host IP address
•
•
button Use to active the Host configuration
button Use to cancel the Domain/Host configuration
•
button Use to add DNS Configuration
•
button Use to delete DNS Configuration
•
button Use to edit IP Address
•
button Use to edit Host Name
IGMP Configuration
After access MODEM setup page successfully, please click Advanced > IGMP link to access the
following screen:
The main IGMP Proxy function is to intercept and filtrate the data transmitting of the 3rd layer on
network.
•
Enable IGMP Proxy: Enable IGMP agent function
button Use to active the Host configuration
•
Security
Port Forwarding
After access MODEM setup page successfully, please click Security > Port Forwarding link to access
the following screen:
In this page you can configure one rule which permit the port visiting redirected policy, for the rule that
WAN IP is the source, and LAN IP is the destination. The mainly application example is that WAN side
client visits the LAN side server.
Add Port Forwarding Project
Click
button to access following screen:
•
Project Name:The project name of port forwarding
•
Enable:Enable the port forwarding function
•
Protocol:Select the protocol type TCP or UDP
•
LAN IP:IP address in local area network
•
WAN Port Range:Port range for WAN connection
•
LAN Port:Port number in Local area network
•
Click
•
Click
button to save the configured rule
button to return to the port forwarding page
Modify Port Forwarding Project
Select the project that you want to modify and click
button to access following screen:
•
Click
button to cancel the change and return to the port forwarding page
•
Click
button to submit the change and return to the port forwarding page
Port Trigger
After access MODEM setup page successfully, please click Security
following screen:
Application
•
Project Name: Application name for port trigger function
> Port Trigger link to access the
Triggered Range
•
Protocol: Display protocol of trigger connection
•
Start: Display start port of trigger connection
•
End: Display end port of trigger connection
Forwarded Range
•
Protocol: Display protocol of transfer connection
•
Start: Display start port of transfer connection
•
End: Display end port of transfer connection
Status
Display current status of trigger application
Action
Active or inactive current configuration, there are two type buttons: Enableand disable, when you click
current button, the action changed to another
•
Click
to add a port trigger rule
•
Click
•
Choose the project then click
to change items
•
Choose the project then click
to delete items
to load default configuration from system
Add Port Trigger Rule
Click add button to access following screen.
Click
button to return to the port trigger page, and click
trigger configuration.
Modify Port Trigger Rule
Click modify button to access following screen.
button to save the port
Click
button to return to the port trigger page, and click
trigger configuration.
button to save the port
DMZ
After access MODEM setup page successfully, please click Security > DMZ link to access the following
screen:
•
Enable: Enable/Disable DMZ host
•
IP: DMZ host IP address
•
button Use to active the DMZ related configuration.
DMZ configuration means that you can configure one specified host or an IP address as DMZ zone, the
host within DMZ zone can not access the host without LAN side DMZ zone and WAN side network. But
the host within DMZ zone can provide the server function for the outside.
To ensure the security of LAN side non-DMZ zone host, it’s recommended that set the DMZ zone host as
FTP or WEB server, thus the ftp or WEB visit request from WAN side host can be redirected to the FTP
or WEB server within DMZ zone.
ACL
After access MODEM setup page successfully, please click Security > ACL link to access the following
screen:
MAC Filter
A banned access list based on the MAC address of accessing device.
•
button use to add the new MAC address.
•
button use to delete the selected MAC address.
IP Filter
A list which allows the blocking of specific applications/services based on the IP address of a LAN
device.
•
•
button use to add the new IP address.
button use to delete the selected IP address.
Packet Filter
A list based on the rule consists of the specific fields of accessing device.
•
button use to add the new project.
•
button use to modify the selected project.
•
button user to delete the selected project.
•
Enable: Enable the packet filter function.
•
Project Name: The project name of packet filter .
•
Protocol: Select the protocol type .
•
Source IP: Source IP address.
•
Mask: Source netmask address.
•
SRC Port Start: Source port start .
•
SRC Port End: Source port end.
•
DST IP: Destination IP address.
•
Mask: Destination netmask address.
•
DST Port Start: Destination port start.
•
DST Port End: Destination port end.
•
Interface In: Select interface type that packet flow into.
•
Interface Out: Select interface type that packet flow out.
Content Filter
The definition of content filtering policies which control access to internet sites.
•
Enable Content Filter: Enable content filter function.
•
Content Filter Method: Use black list or white list policy to control access internet sites.
•
button use to add the new URL.
•
button use to delete the selected URL.
•
button use to active the configuration.
VPN Client
After access MODEM setup page successfully, please click Security > VPN Client to access the
following screen:
•
Connection Name (name; default: L2TP-CON): interface name for reference
•
MTU (integer; default: 1410): Maximum Transmit Unit
•
MRU (integer; default: 1410): Maximum Receive Unit
•
Server IP (IP address): the IP address of the VPN server to connect to
•
Username (string): user name to use when logging on to the remote server
•
Password: user password to use when logging to the remote server
•
Profile (name; default: Default): profile to use when connecting to the remote server
•
Protocol (default: CHAP): authentication algorithm
•
Add Default Route (yes | no; default: no) : whether to use the server which this client is connected to
as its default router (gateway)
/
button used to WAN connect/disconnect.
Tools
System Commands
After access MODEM setup page successfully, please click Tools > System Commands link to access
the following screen:
•
Once click Restart link, the Web page will no response within several minutes, because restarting
MODEM needs some delayed time, you must wait until MODEM finish restarting.
•
Click Restore Defaults link, system will use default configuration instead of current configuration.
Ping
After access MODEM setup page successfully, please click Tools > Ping link to access the following
screen:
•
Destination: IP address or network address
After input the destination address, please click
the text box.
button, the test result will be displayed in
User Management
After access MODEM setup page successfully, please click Tools > User Management link to access the
following screen:
•
New Password: New password
•
Confirm Password: Repeat password
•
button to active the password configuration.
System Log
After access MODEM setup page successfully, please click Tools > System Log link to access the
following screen:
This page includes four buttons.
•
: Display the latest 20 log items.
•
: Save current log to flash.
•
: Clear current log item.
•
: Download the current log to the local specified directory.
VAS Code
Displays special dialing numbers for your phone service.
Display special dialing numbers for your phone service.
Function
Number
Call Transfer-Bind
*30
Call Transfer-Consultative
*31
Call Forwarding-If Busy Enable
*62
Call Forwarding-If Busy Disable
*63
Call Forwarding-If No Answer Enable
*92
Call Forwarding-If No Answer Disable
*93
Call Forwarding-Fix to Voice Mail Enable
*90
Call Forwarding-Fix to Voice Mail Disable
*91
Call Forward-Unconditional Enable
*72
Call Forward-Unconditional Disable
*73
Call Waiting Disable
*70
Do Not Disturb Enable
*78
Do Not Disturb Disable
*79
Speed Dialing Enable
*74
Speed Dialing Disable
*75
Last Number Redial
*00
Cast Call Return
*69
Prepaid Top-up
1230
Customer Service
1236
Emergency Ambulance Service
1122
Ambulance Service
115
Police Emergency
15
Fire Brigade
16
Directory Information
17
Chapter
6
Troubleshooting
This chapter lists some problems that you might encounter while installing or using MODEM, please read
following relative information at first. If the problem still can not be solved, please contact with
distributor or service provider.
Problem
Check Point
Indicator light
After power on the MODEM, power LED is off.
1. Make sure power adapter is original accessories.
2. Power adapter correctly connect with MODEM and wall
socket/power.
After insert Ethernet cable, the LAN indicator light is off.
1. Make sure Ethernet cable correctly connect with
computer/HUB and MODEM.
2. Confirm computer/HUB is power on.
After insert Ethernet cable, the wifi indicator light is off
1. Open the switch on the back of MODEM to
ON.
Access network failure
Can not access the setup page of the MODEM.
1. Verify the LAN connection successful.
2. Checking your TCP/IP settings.
Refer to Windows Help for details. Make sure Obtain IP
address automatically is selected in the settings.
3. Using Ping command to make sure that your computer
is properly connected to the MODEM. Please refer to
chapter 4.2.
If it still does not work, please contact your service
provider.
Can not access Internet
1. Please check your PC’s settings and connection
according to the above advices, make sure that your PC
can access MODEM setup page.
2. If PC is configured correctly and only can access
MODEM setup page, please check your MODEM.
Detailed refer to chapter 5.
If MODEM configured correctly, but still not work, please
contact your service provider.
Others
Call failure
1. Please Confirm the connectivity of telephone.
Problem
Check Point
2. Make sure the telephones perfectly connect with
MODEM.
If the call still fails, please contact with your service
provider.
Web page configuration lost after restart the MODEM
1. Make sure you have clicked submit button after modify
the configuration every time.
2. If you click submit button, but the problem still exist,
please contact with your service provider.
Wimax Connection Access network failure
Can not access the setup page of the MODEM.
1. Verify the LAN connection successful.
2. Checking your TCP/IP settings.
Refer to Windows Help for details. Make sure Obtain IP
address automatically is selected in the settings.
3. Using Ping command to make sure that your computer
is properly connected to the MODEM. Please refer to
TCP IP Configuration.
If it still does not work, please contact your service
provider.
Can not access Internet
1. Please check whether the “Status light” flash, if it is
flashing, please wait until the light is lighting
2. If there is no WiMAX signal, can’t entry the WiMAX
network, Please try to move the MODEM to a place
have a good signal
3. If also access internet failed, please check your PC’s
settings and connection according to the above
advices, make sure that your PC can access MODEM
setup page.
If MODEM configured correctly, but still not work, please
contact your service provider.
Wifi lan connection
Can not find the CPE’s wireless network in your PC’s .
wireless network
1. Check the status of Wifi switch on CPE, and
make sure that the Wifi switch is on
2. Please enter the WLAN->Security setting
page of WEB GUI, and make sure that the
HIDE SSID item is not selected.
3. Please enter the Status->Connection Status
setting page of WEB GUI, and check if one
of the two VPN Status or both are connected
status. If it is true, it is normal that you can
not find the CPE’s wireless network in your
PC’s wireless network., because when the
Problem
Check Point
VPN of L2TP is enabled, the Wifi module of
CPE is disabled.
If it still does not work, please contact your service
provider.
Can not get network configuration through DHCP from
CPE
1. Please enter the SETUP->LAN
Configuration->IP Configuration setting
page of WEB GUI, and make sure that the
Enable DHCP item is selected
2. Please enter the WLAN->MAC
Filter->Access ListConfiguration setting
page of WEB GUI, and make sure that the
banned MAC list does not contain your
PC’s MAC address.
If it still does not work, but still not work, please contact
your service provider.
L2TP V3 tunnel.
Can not access the VPN network of L2TP V3
1. Please enter the Status->Connection Status
setting page of WEB GUI, and check if one
of the two VPN Status or both are
connected status.
2. If only one VPN Status is connected, please
make sure that your PC is connected to the
corresponding ETH port of CPE
3. Please make sure that the PC’s network is
correctly configured according to the
configurations provided by the service
provider
If it still does not work, please contact your service
provider.
Voip
The phone has no dial tone
1.The VoIP account is unregistered or register
failure
2.There is no WiMAX signal
3.MODEM is starting
The phone has dial tone, but can’t call
After register the VoIP, the WiMAX network
signal change poor or no signal
Call can be established , but its quality is not
well
The WiMAX network signal change poor or no
signal
The phone has no dial tone
1.The VoIP account is unregistered or register
Problem
Check Point
failure
Chapter
7
Appendix Glossary
DNS
Domain Name Server: it can provide the service that network node name can be translated to network IP
address in the internet.
DDNS
Dynamic Domain Name Server.
DHCP
Dynamic Host Configuration Protocol.
DMZ
Demilitarized Zone.
Internet
Global network, Use to exchange data, news and viewpoints within millions of computer.
IP Address
32 bit address, Use to identify one computer in TCP/IP.
LAN
Use to connect some communication equipment (computer, MODEM and printer) within one room,
school or other limited region.
MAC Address
The Media Access Control (MAC) address is a unique number assigned by the manufacturer to any
Ethernet networking device, such as a network adapter, that allows the network to identify it at the
hardware level. For all practical purposes, this number is usually permanent. Unlike IP address, which
can change every time a computer log in the network, the MAC address of a device stays the same,
making it a valuable identifier for the network.
NAT
Network Address Translation.
Protocol
Communication protocol: it is a rule that network equipment must follow for mutual communicating to
transfer, transmit and receive data.
SNTP
Simple Network Time Protocol.
TCP/IP
Transmission Control Protocol/Internet Protocol: basic communication protocol of network
communication, but TCP/IP defines one group of protocol, not only include TCP and IP.
UDP
User Data Protocol: packet exchanging communication protocol in internet, its default under layer
protocol is IP, provide simple protocol mechanism when transfer information to another user.
WAN
Wide Area Network.
WiMAX
Worldwide Interoperability for Microwave Access.
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