- Highpoint
RocketRAID 2782 6Gb/s
SAS/SATA
Host Adapter User Guide
Revision: 1.1
Date: May 2011
HighPoint Technologies, Inc.
Copyright
Copyright © 2010 HighPoint Technologies, Inc. This document contains
materials protected by International Copyright Laws. All rights reserved. No
part of this manual may be reproduced, transmitted or transcribed in any form
and for any purpose without the express written permission of HighPoint
Technologies, Inc.
Trademarks
Companies and products mentioned in this manual are for identification
purpose only. Product names or brand names appearing in this manual may
or may not be registered trademarks or copyrights of their respective owners.
Backup your important data before using HighPoint's products and use at
your own risk. In no event shall HighPoint be liable for any loss of profits, or
for direct, indirect, special, incidental or consequential damages arising from
any defect or error in HighPoint's products or manuals. Information in this
manual is subject to change without notice and does not represent a
commitment on the part of HighPoint.
Notice
Reasonable effort has been made to ensure that the information in this
manual is accurate. HighPoint assumes no liability for technical
inaccuracies, typographical, or other errors contained herein.
2
Table of Contents
Contents
HIGHPOINT TECHNOLOGIES, INC. .............................................................. 6
HIGHPOINT ROCKETRAID 2782 – PCI-EXPRESS 2.0×16 ........................... 7
1 - Features and Specifications ....................................................................... 8
2 - Kit Contents ................................................................................................ 9
HARDWARE – DESCRIPTION AND INSTALLATION ................................... 10
ROCKETRAID2782 BIOS UTILITY ............................................................... 13
1 - BIOS Settings Overview ........................................................................... 13
Using the BIOS Utility………………………………………………………..13
BIOS Commands……………………………………………………………….14
2 - Creating RAID Arrays ............................................................................... 14
3 – Deleting Arrays ......................................................................................... 18
4 - Add/Remove Spare Disks ......................................................................... 19
5 - Settings ..................................................................................................... 19
HIGHPOINT SOFTWARE CD ....................................................................... 21
Creating a driver diskette ............................................................................... 21
Device Driver Installation – Windows Operating Systems............................. 22
RocketRAID 2782 Windows 7/Vista/Windows 2008 Driver Installation ......... 22
HighPoint RAID Management Utilities (HRM) – Web GUI / CLI .................... 27
Windows Operating Systems – Installing the Web GUI from the Software CD.
....................................................................................................................... 27
3
Table of Contents
Red Hat Enterprise/CentOS, Fedora Core, Open SuSE, SLES – Installing the
Web-based Management utility ..................................................................... 27
Debian/Ubuntu Linux Distributions – Installing the Web-based Management
Utility .............................................................................................................. 29
Linux Distributions – Command Line Interface (CLI)………………………… 30
1 - Installing the Web GUI (v1.5.5) - Windows Operating Systems ( Vista,
2008, Windows 7) .......................................................................................... 30
2 - Starting the Web GUI ................................................................................ 34
3 - Web GUI – Icon Definitions ...................................................................... 35
4 - Web GUI - Configuring an Array ............................................................... 36
Initializing a new hard drive……………………………………………………36
Create an Array……………………………………………………………….37
5 - Web GUI - Configuring Spare Disks ......................................................... 40
To assign a Spare disk:………………………………………………………...40
6 - Web GUI - Recovering an Array ............................................................... 41
To Rebuild an array:………………………………………………………….42
7 - Web GUI - Maintaining RAID Arrays ........................................................ 43
Scheduling Tasks:………………………………………………………………44
Removing Tasks……………………………………………………………...44
SHI – Storage Health Inspector……………………………………………….44
8 - Web GUI - Safeguarding your Array ......................................................... 45
Automatic RAID Rebuilding……………………………………………………46
9 - Web GUI - Event Notification .................................................................... 48
Configuring SMTP (E-mail) Notification……………………………………49
10 - Web GUI - Advanced RAID Functions (Windows VSS, OCE/ORLM) .... 50
VSS – Variable Sector Size……………………………………………………50
Online Capacity Expansion and RAID Level Migration (OCE/ORLM)….55
CUSTOMER SUPPORT ................................................................................ 58
4
Table of Contents
Troubleshooting Checklist.............................................................................. 58
THANK YOU .................................................................................................. 59
Contact Us ..................................................................................................... 59
FCC Part 15 Class B Radio Frequency Interference statement .................... 60
5
HighPoint Technologies, Inc.
HighPoint Technologies, long recognized as a leader in mass storage
technologies specializes in the design and manufacturer of HBA (Host Bus
Adapters) and HighPoint RAID IP (Intellectual Property). HighPoint provides
a broad range of scalable hardware HBA’s that meet the storage
requirements from Enterprise to SMB (Small Medium Sized Business) to PC
enthusiast.
6
HighPoint RocketRAID 2700 Series
HighPoint RocketRAID 2782 – PCI-Express
2.0×16
The RocketRAID 2782 host adapter is a high-performance SAS RAID
solution, delivering reliability to demanding data-intensive applications such
as tiered storage environments (disk-to-disk or disk-to-disk-to-tape backup),
security and surveillance, video editing, and digital content creation.
Support for both 6Gb/s SAS and SATA drives on the same controller
maintains configuration optimization for performance based on the
characteristics of SAS and SATA drives available today.
HighPoint RAID Management HighPoint RAID Management software offers a
user friendly interface to create, manage and maintain your storage solutions.
Email notification and remote are some of the advance features that the
RAID Management software has to offer.
COMPREHENSIVE OS SUPPORT
HighPoint offers the broadest range of support for all major operating
systems to ensure OS and hardware server compatibility. Drivers are
available for all major operating systems, including Windows, Linux and
FreeBSD.
7
HighPoint RocketRAID 2700 Series
1 - Features and Specifications
Host Adapter Architecture
•
•
•
•
PCI-Express x16 (Gen2)
Support up 32 SAS/SATA drives
Hot Swap and hot plug
RoHS complaint
Advanced RAID Features
•
•
•
•
•
•
•
•
Supports RAID 0, 1, 5, 10 , 50 and JBOD
NCQ (Native Command Queuing)
Auto detect of unplug/plug SAS/SATA hard drive for RAID auto rebuild
Staggered drive spin up
Support bad sector repair feature
Support Disk Scrubbing
BIOS Booting (INT13) to RAID array for better redundancy
64bit LBA for RAID arrays greater than 2TB single partition
Array Monitors, Alerts and Indicators
•
•
•
•
•
Hard Drive LED Indicators (Activity and Failed)
SMTP email notification for events and error reporting
Alarm/Buzzer alerts for drive/array failure
SAF-TE (I2C) and SGPIO enclosure management
SHI – Storage Health Inspector (S.M.A.R.T. and disk maintenance)
RAID Management
•
•
•
Online Capacity Expansion (OCE) and Online RAID Level Migration
(ORLM) for Windows/Linux/FreeBSD
Quick and Background initialization for instant RAID access
Online array roaming
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HighPoint RocketRAID 2700 Series
HighPoint RAID Management (HRM)
•
•
•
Hot key (ctrl-h) boot-up RAID manager via BIOS
Web browser-base RAID management software (Web GUI)
Command Line Interface (CLI)
Operating System Support
•
•
•
Windows XP, 2003, Windows Vista, Windows 2008, Windows 7 (32 and
64-bit versions)
Linux (Fedora Core, Red Hat Enterprise / CentOS, SuSE,SLES, Debian
Ubuntu)
FreeBSD
Physical Specifications
•
•
Size: 203mm X 111mm
EMI: FCC Part 15 Class B and CE
Thermal and Atmospheric Characteristics:
•
•
•
Work Temperature Range: +5℃~+ 55℃
Relative Humidity Range: 5% ~ 60% non condensing
Storage Temperature: -20℃~ +80℃
•
MTBF: 920,585 Hours
Electrical Characteristics:
PCI-E
3.3V
12V
Power
10W max
35W max
2 - Kit Contents
•
•
•
RocketRAID Host Adapter
Quick Install Guide
HighPoint RAID Management and software CD
9
Hardware – Description and Installation
Hardware – Description and Installation
1-RocketRAID 2782 Host Adapter layout
Port1-Port6
These represent the RocketRAID 2782’s 6 Internal Mini-SAS ports.
Port7-Port8
These represent the RocketRAID 2782’s 2 External Mini-SAS ports
Each port can direct connect up to 4 SATA/SAS hard disks.
LED Connections
LED connectors (Drive-activity/Drive-failure): The RocketRAID 2782 host
adapter has 12 LED connectors that are used to indicate the activity and
failure status of hard drives attached to the card’s 6 SATA/SAS channels.
A1-A6, F1-F6
A1-A6 provides LEDs support for Drive Activity, while F1-F6 supports Drive
Failure.
10
Hardware – Description and Installation
Pin Number
Pin 1
Pin 2
Pin3
Pin4
A1
Drive1
Drive2
Drive3
Drive4
A2
Drive5
Drive6
Drive7
Drive8
A3
Drive9
Drive10
Drive11
Drive12
A4
Drive13
Drive14
Drive15
Drive16
A5
Drive17
Drive18
Drive19
Drive20
A6
Drive21
Drive22
Drive23
Drive24
F1
Drive1
Drive2
Drive3
Drive4
F2
Drive5
Drive6
Drive7
Drive8
F3
Drive9
Drive10
Drive11
Drive12
F4
Drive13
Drive14
Drive15
Drive16
F5
Drive17
Drive18
Drive19
Drive20
F6
Drive21
Drive22
Drive23
Drive24
BEEP1-Speaker
Alarm (speaker): the speaker emits and audible alarm in the case of
Drive/array failure.
J1
This jumper supports the SAF-TE interface (I2C).
Pin
Number
Pin1
Pin2
Pin3
PIN
description
SCL
GND
SDA
2 - Installing the RocketRAID 2782 Host Adapter
Note: Make sure the system is powered-off before installing the RocketRAID
2782 host adapter.
1. Open the system chassis and locate an unused PCI-Express x16.
2. Remove the PCI slot/bracket cover.
3. Gently insert the RocketRAID2782 card into the PCI-Express slot, and
secure the bracket to the system chassis (illustration shows RocketRAID
2782).
11
Hardware – Description and Installation
4. After installing the adapter, attach hard drives to the host adapter using the
data cable. Each Mini-SAS cable can direct connect up to 4 hard drives.
Consult the chassis manual for proper installation procedures.
Note: Many server-level chassis include hard-drive hot-swap bays. For
these system chassis, cables are attached to the chassis backplane, rather
than directly to each individual hard drive. Consult the chassis manual for
proper installation procedures.
5. Close and secure the system chassis.
3 - Verifying Installation
Once the host adapter and hard drives have been installed into the chassis,
boot-up the system to verify that the hardware is properly recognized.
1. Power on the system. If the system detects the presence of the adapter,
the RocketRAID BIOS Utility will be displayed during boot up.
2. Press Ctrl+H to access the RocketRAID adapter’s BIOS Utility.
The BIOS Utility will display information about hard drives attached to the
adapter.
Make sure all attached drives are detected by this utility. If any of the hard
drives are not detected, power down the system and check the power and
cable connections.
12
RocketRAID BIOS Utility
RocketRAID 2782 BIOS Utility
The RocketRAID 2782 card will display its BIOS screen during the system's
boot process.
Press Ctrl+ H when prompted, to access the BIOS settings Menu.
1 - BIOS Settings Overview
The RocketRAID 2782 BIOS utility is an interface that provides management
commands and controller related settings.
Using the BIOS Utility
The following keys utilized by the RocketRAID 2782 BIOS utility:
Alt – press Alt to highlight the tool bar.
Arrow keys – use these to move between different menu items, and to
browse through the device list (the menu will display 32 disks/ports at once).
Enter – Open the selected toolbar command/execute the selected command.
Esc – move back to the previous menu, cancel the selected operation, or exit
the BIOS Utility.
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RocketRAID BIOS Utility
BIOS Commands
Create - this command is used to open the RAID Creation menu.
Delete - this command will delete the selected RAID array.
Add/Remove Spare - this command is used to assign hard disks to function
as spare disks. The controller is capable of using spare disks to automatically
rebuild broken or faulted RAID arrays.
Settings - this command opens the settings menu (selecting the boot
disk/array, staggered drive spinup)
View – this command is used to select between two views: Devices (HARD
DISKS), and Arrays (configured RAID arrays).
Initialize - this command is used to prepare disks for use with RAID arrays.
Disks must be initialized before they can be used to create arrays.
2 - Creating RAID Arrays
Initializing Disks:
Before creating a RAID array, the disks must be initialized. Disk initialization
writes necessary RAID configuration information to the hard disks. Select the
Initialize command from the toolbar, and press ENTER.
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RocketRAID BIOS Utility
Highlight the target disks using the arrow keys, then select using Enter. You
can use the arrow keys to select from the next set of disks (the screen will
display 16 ports at a time). A numeral will be displayed before each selected
disk. Once all target disks have been selected, press ESC. The utility will
display a warning, and ask you to press Y (yes) to initialize, or N (no) to
cancel. Once initialized, these disks can be used to create RAID arrays.
Warning: Initialization will destroy all pre- existing data on the
selected hard disks. Only initialize disks that do not contain
critical data
Creating Arrays:
Select Create from the toolbar and press Enter.
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RocketRAID BIOS Utility
1. Use the arrow keys to select the RAID level and press ENTER.
2. Use the arrow keys to highlight the Array Name option and press Enter.
The array name dialogue box will appear. Use the keyboard to input a
new Array Name, and press the Enter key.
Note: the Array Name command is optional – it is not necessary to name the
array. The array can be named at a later time, and the name of the array can
be changed at any time.
3. On the Create menu, use the arrow keys to highlight the Select Devices
item and press Enter. A device list will appear, and display all available
hard disk drives.
4. Highlight the target disks that you want to use, and press Enter to select
them. You can use the arrow keys to select from the next set of disks
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RocketRAID BIOS Utility
(the screen will display 1 ports at a time. A numeral will be displayed
before each selected disk. This number designates disk order. After all
of the disks have been selected and press the ESC key to return to the
Create Menu.
5. Next, Use the ↓ arrow key to highlight the Capacity (GB) option and
press Enter. The total available capacity will be displayed. Press ENTER
if you wish to use all available space. If you wish to reserve disk space
for additional arrays/single disks, use the keyboard to input the amount of
space (in GB) you wish to set aside for this particular array, and press
Enter.
Note: Multiple arrays can be created using the same set of hard disk drives.
The Capacity option allows you to set aside disk space that be used to create
another array, set as a spare disk, or partitioned to act as a single disk (by
the operating system).
6. For redundant RAID arrays (RAID 1, 5, 10), select the Cache Policy:
Write Back – utilizes disk cache (higher performing)
Write Through – writes directly to the disks (may reduce the risk of data loss
during a critical failure, but at the cost of lower performance).
7. Sector Size – Also known as “Variable Sector Size”. Use this option if
you are using an older 32-bit Windows operating system. This allows
older operating systems to support volumes over 2TB in size. Do not
use if the operating system already supports large volumes (such as
GPT).
8. To complete the creation procedure, use the arrow key to highlight the
Start Creation item and press Enter. Press the Y (yes) key to create
17
RocketRAID BIOS Utility
the array, or N (no) key to cancel the creation process.
3 – Deleting Arrays
Highlight the Delete command from the toolbar, and press Enter.
The BIOS utility will display a list of available RAID arrays. Select the array
you wish to delete, and press Enter.
The utility will display a warning message. Press Y (yes) to delete the array,
or select N (no) to cancel.
Warning: all data stored on the array will be lost – do not delete if the
array contains critical data.
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RocketRAID BIOS Utility
4 - Add/Remove Spare Disks
This Add/Remove Spare command is used to assign a hard disk to act as a
Spare Disk. Spare Disks are used to automatically rebuild Redundant RAID
arrays (RAID 1, 5, 10, 50) in the case of disk failure. As with creating RAID
arrays, disks must be initialized before they can be used as spares. To set a
hard disk to act as a Spare Disk, use the arrow keys to select the target disk
from the list of initialized disks, and press Enter. To remove the Spare Disk
setting from a hard disk, highlight the spare disk, and press Enter.
Generally, single disks are designated to act as spares (disks that are not
configured into RAID arrays).
However, in some instances, disks that are members of RAID arrays may
also be designated to act as a spare. If the disks in question are part of a
RAID array that did not utilize the full available capacity at the time of creation,
these disks may be used as spares. For example: a RAID 0 array was
created between two 200GB hard disks, but only 200GB of space (out of a
grand total of 400GB), was assigned to that array. In this example, 200GB of
disk space remains unallocated. This unallocated space would allow these
disks to be set as spares for a separate redundant array that falls into the
same capacity range (200GB).
5 - Settings
To access the Settings menu, highlight the Settings command from the
toolbar, and press Enter.
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RocketRAID BIOS Utility
Select Boot Device – select which disk or array will act as the boot disk, if
the motherboard BIOS instructs the card to act as the boot device.
Staggered Drive Spinup – This option is disabled by default. Enabling this
setting will instruct the card to power up the hard disks, sequentially (one disk
approximately every 2 seconds). Not all disk support this setting – consult
the disk documentation for more information.
Warning: Western Digital hard disks do not support this setting. Enabling
this setting is not recommended. If enabled, these disks may not be detected
by non-RAID controllers.
20
HighPoint Software CD
HighPoint Software CD
Each retail box includes a copy of the HighPoint Products Software CD.
This CD can be used to generate driver diskettes, and install the HighPoint
RAID Management Utility Suite for a variety of operating systems.
Creating a driver diskette
Windows XP, 2003,2000,Vista,Win2008,Win7 and several distributions of
Linux and FreeBSD require driver diskettes when installing the operating
system directly to a disk or array hosted by the Rocket RAID host adapter.
To create a driver floppy diskette:
1. Insert the CD into the system’s CD/DVD drive. The program should start
automatically.
2. Insert a blank floppy diskette into the system’s floppy drive.
3. Click on “Create Driver Diskette”.
4. Click on the “Please Select a Product” drop-down button, and select the
appropriate host adapter model from the list.
5. Click on the “Please Select the Diskette you want to create” drop-down
button, and select the desired operating system from the list.
6. Click on the “OK” button to create the driver diskette.
21
HighPoint Software CD
Device Driver Installation – Windows Operating Systems
We recommend visiting the RocketRAID product pages for the latest
Windows Device Driver updates:
http://highpoint-tech.com
Drivers are posted in .zip archive format. Most Windows operating systems
will recognize this archive format, natively. Double click the driver download
to view and extract their contents. Drivers can be extracted and/or copied to
various media.
RocketRAID 2782 Windows 7/Vista/Windows 2008 Driver
Installation
Installing the driver for an existing Windows 7, Vista and 2008
system
Install the RocketRAID 2872 host adapter into the PC, then boot up Windows
Windows should automatically detect the card, and display the “Found New
Vista.
1. When Windows asks: “Windows needs your permission to continue”,
select “continue”.
2. Hardware” wizard pop-up window. Select “Locate and install driver
software”.
3. When asked to search online select “Don’t Search Online”.
22
HighPoint Software CD
4. Select “I don’t have disc, show me other options”.
5. And then select “Browse my computer for driver software”.
23
HighPoint Software CD
6. Browse to the location of the driver and click “Next”.
7. When asked: “Would you like to install this driver software?”, select
“Install”.
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HighPoint Software CD
8. Reboot the system when prompted. The RocketRAID 2782 host adapter
will be ready for use after Windows reboots.
25
HighPoint Software CD
Installing the driver during a fresh Windows 7, 2008, Vista
installation
1. Boot from the Windows Installation DVD.
2. When the screen “where do you want to install Windows” appears, click
“Load driver” and browse for the driver location. Windows can install drivers
from several media types: floppy diskette, USB flash disk or CD.
3. Select the RocketRAID 2782 controller driver, and click “Next”.
4. The driver is now installed – the disk or array will be recognized as
available disk space. Windows setup will then proceed normally.
Linux and FreeBSD Device Driver installation
Binary and source driver updates are routinely posted for a variety of older
Linux operating systems including past versions of Red Hat Enterprise,
CentOS, OpenSuSE, and Fedora Core, SLES.
Drivers are also available for several FreeBSD revisions, and are available
from the card’s Product page.
Several driver sets are included with the RocketRAID 2782 Software CD.
Each binary driver and source package includes an installation guide (.pdf
format).
26
HighPoint RAID Management Utilities (HRM)
HighPoint RAID Management Utilities (HRM) – Web GUI /
CLI
The HighPoint RAID Management Utility Suite, also known as “HRM”,
includes several user interface options. The latest version of the Web
Management utility user manual is available from our website.
Windows Operating Systems – Installing the Web GUI from
the Software CD.
Click on “Install RAID Management Software”.
Select the desired software from the drop down menu, and click on the “OK”
button.
Red Hat Enterprise/CentOS, Fedora Core, Open SuSE, SLES
– Installing the Web-based Management utility
Linux operating systems that support .rpm packages, allow you to doubleclick the HighPoint Web RAID Management .rpm file to start the installation
process.
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HighPoint RAID Management Utilities (HRM)
1. Copy the Web RAID Management package from the RR2782 Software
CD, to the desktop of the Linux operating system. The .rpm file is located
in HighPoint RAID Management Software – \HighPoint RAID
Management Software\WebGUI\RR2xxx_3xxx_NoneOBM\Linux\WebGui-Linux.tbz.
2. Extract the .tbz file to the desktop, and browse to the appropriate .rpm file
(there are 32 and 64-bit options).
3. Double click the .rpm file – this should open the operating systems
software installer. Enter the Administrative password when prompted and
proceed with installation.
4. The package can also be installed manually, using a terminal. Log on in
as “root”, open a terminal, and browse to the location of the .rpm file.
Run the following command:
5. # rpm -i hptsvr-https-1.4-10.i386.rpm (or hptsvr-https-1.4-10.x86_64.rpm)
Note: The i386 rpm package can also work on 64-bit systems if you have 32bit runtime libraries installed. If you use the x86_64 rpm package, please
make sure the controller driver has 64-bit ioctl support.
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HighPoint RAID Management Utilities (HRM)
Debian/Ubuntu Linux Distributions – Installing the Webbased Management Utility
For Debian/Ubuntu Linux distributions, you can use alien to convert the rpm
packages to a .deb package, then use "dpkg-i" command to install each
package. Some script files may be lost during the conversion process from
rpm to .deb, so you may need to make manual corrections. .
The following files will be installed/configured:
/usr/bin/hptsvr
- service program
/etc/hptcfg
- service config file
/etc/rc.d/init.d/hptdaemon - service control script
/usr/share/hpt/webguiroot - data files
If there is no /etc/hptcfg present, you can add it manually using by using the
“echo” command on the driver file name to /etc/hptcfg.
For example:
# echo hptiop.ko >/etc/hptcfg
Uninstalling the Utility
Open a terminal, and use the following command:
#dpkg -r hptsvr-https
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HighPoint RAID Management Utilities (HRM)
Linux Distributions – Command Line Interface (CLI)
Command Line interface versions of the RocketRAID management utilities
are available for Linux and FreeBSD operating systems.
These packages are posted on the HighPoint Technologies, Inc. website,
under RR2700 Product page (downloads).
1 - Installing the Web GUI (v1.5.5) - Windows Operating
Systems ( Vista, 2008, Windows 7)
1) After downloading the Web GUI, double-click the zip file to view the
contents. Double-click “Setup” to start installation. If you are running a
64-bit version of Windows 7, 2008 or Vista, you may need to right-click
the icon, and select “Run as Administrator.”
2)
Click “Run” to continue:
30
HighPoint RAID Management Utilities (HRM)
3) The HighPoint Web RAID Management Service install screen will display.
Click Next to continue:
4) Click Yes to install the Management utility:
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HighPoint RAID Management Utilities (HRM)
5) Specify the Destination folder and click Next:
Confirm the install location, and click“ Next”:
6) Select the SAF-TE configuration file for the system’s chassis. If the
system does not support SAF-TE, select the default option “Skip and
Configure Later”.
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HighPoint RAID Management Utilities (HRM)
7) Specify the listening port. 7402 is the default setting, and recommended
for most systems.
8) Choose to enable or disable Remote Access. Remote access allows the
card to be managed via a Web browser from a separate system.
9) Click OK to complete the installation procedure:
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HighPoint RAID Management Utilities (HRM)
2 - Starting the Web GUI
1) Double-click the “HighPoint Web RAID Management” Icon on the
Desktop to start the Web GUI. The system’s default Web Browser will
open the following page:
2) Type in the default username and password to start the Web GUI:
Username: RAID
Password: hpt
Note: The password can be changed using the “Settings” menu from the
toolbar.
3) Click Login. The Manage – Array screen will be displayed:
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HighPoint RAID Management Utilities (HRM)
3 - Web GUI – Icon Definitions
The Rocket RAID Web GUI uses a variety of Icons to represent various
states or functions. The following is a list of common icons, and their
definitions.
1.
:“Critical-broken” status. Fault-tolerance is disabled. The array
requires a replacement disk in order to rebuild parity.
2.
:“Verifying” status. The controller is checking the consistency of RAID
data.
3.
:“Rebuilding” status. The controller is rebuilding the array.
4.
:“Critical” status (may also be listed as “degraded”). If displayed
above an Array: the array needs to be rebuilt. If displayed above a
Device (disk): this device is a member of the array that needs to be
rebuilt.
5.
:“Disabled” status. An array or device marked as “disabled” has
experienced a major hardware or parity error, and is hidden from the
operating system.
6.
:This icon is shown when an array is being initialized. There are two
types of RAID initialization: The first is known as “foreground” – the
controller will write “0’s” to the array disks. The array cannot be used until
this procedure is complete. The second is “background” – the card will
rebuild the parity data, while enabling access to the array.
7.
:“Uninitialized” status. If displayed above an Array, this Array requires
),
initialization (see number 6, above). If it appears above a Device (
the disk is considered new – it must be initialized before it can be used to
create an array.
8.
:This shows that Array is performing an OCE/ORLM procedure.
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HighPoint RAID Management Utilities (HRM)
9.
10.
:This shows the OCE/ORLM procedure has been stopped or paused.
:This icon is displayed above “Legacy Disks” – non-RAID disks
). The controller will assign this status to disks that contain valid
(
partition tables and/or useable data.
11.
:This icon is displayed above “spare” (
) disks。The controller
will use spare disks to automatically rebuild a critical array.
4 - Web GUI - Configuring an Array
This guide assumes that the hard disks have already been installed into the
external chassis, and attached to the card. These hard disks must be
initialized before they can be configured as arrays.
Initializing a new hard drive
Use the Initialize Devices option to prepare hard disks for use (creating
arrays, rebuilding arrays, expanding arrays, Spare disks).
1. Open the Web GUI interface, log-on, and select “Manage”, then “Device”
from the toolbar:
2. Click the “Initialize Devices” button towards the top of the screen:
3. This will open a small menu. Check the box before the disk you wish to
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HighPoint RAID Management Utilities (HRM)
initialize and press “Submit”. The initialized disk can now be added to the
array.
Note: initializing disks will delete all data from the selected disks.
Create an Array
Utility’s toolbar. This will open the Manage Array menu:
To create an array, select Manage – Array from the Web RAID Management.
To create an array:
1) Select the desired RAID level from the Array Type drop down menu:
2) Name the array – enter a name for the array, using the Array Name
filed (optional).
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HighPoint RAID Management Utilities (HRM)
3) When creating a Redundant Array (RAID 1, 5, 10, 50), specify an
initialization method. Select Background of Foreground from the
drop down menu:
No Initialization: Not recommended for most configurations. This option
will not build parity. Select this when testing storage. The array must be
verified manually if this option is selected
Foreground: The RAID initialization process will be set as high priority.
The array cannot be utilized this procedure is complete, but the build
process will take considerably less time, as the host adapter will dedicate
it’s resources to completing this task. This is most secure option.
Background: This option lowers the priority of RAID initialization. This
option will start to build parity like the Foreground option, but at a lesser
rate of speed. This option allows the array to be accessed immediately.
However, as a result, protection against data loss is much lower
compared to the Foreground option.
4) If you are creating a Redundant Array (RAID 1, 5, 10, 50), specify the
array’s Cache Policy. If you are creating a JBOD or RAID 0 array,
skip to step 6. Select Write-Back or Write-Through from the drop
down menu:
Write Back – this setting is best for optimal transfer rates, and fully
utilizes the available memory to enhance read and write performance.
However, this option raises the risk of data loss in the event of hardware
failure.
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HighPoint RAID Management Utilities (HRM)
Write Through – this option raises the level of data security. Data is
written directly to disk when this Cache Policy is enabled.
However, this lowers the overall performance of the array, when
compared to Write Back.
5) Assign hard disks to the array. To add a hard disk to the array, check
the box displayed before each disk’s entry. You can also use the
“Select All” button to quickly select all disks attached to the host
adapter.
6) Specify the capacity. Manually enter the desired RAID capacity (in
MB). If you wish to use all available hard disk capacity, leave the
“Maximum” entry in place, and proceed to the next space. If you
choose to specify the capacity, make a note that the remaining
capacity (unused space) can be used to configure additional arrays,
or set to act as a “spare” disk.
7) Once all of the RAID parameters have been specified click the
“Create” button to create the array. The utility will display a brief
summary after successfully creating the array:
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HighPoint RAID Management Utilities (HRM)
5 - Web GUI - Configuring Spare Disks
The term “Spare Disk” refers to a hard disk, or dedicated disk space, that is
used to rebuild a RAID array in the case of hard disk failure. If free
ports/channels are available, spare disks are ideal for minimizing g downtime
– the administrator does not have to work directly with the storage devices,
nor install or remove any additional hardware in order to rebuild parity.
Spare disks can be created from available hard disks (disks that have been
initialized) or free disk space (unallocated space on a set of RAID disks –
leftover space not assigned to an active array).
To configure Spare Disks, select Manage – Spare from the utility tool bar:
To assign a Spare disk:
1) Click on the box displayed before the target disk entry, under the
Available Disks section, and click the “Add Spare” button:
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HighPoint RAID Management Utilities (HRM)
2) Click “OK” when the pop-up window is displayed. This will add the
disk to the Spare Pool.
3) To remove a Spare Disk from the Spare pool, click the box before the
target Spare Disk, and click the “Remove Spare” button:
The disk will be moved o the “Available Disk” Section
6 - Web GUI - Recovering an Array
When a redundant array’s status is “Critical”, fault tolerance is disabled.
The array is can be used in this format, but should be rebuild as soon as
possible. If a Spare disk was configured, the RocketRAID 2782 will use
this disk to automatically rebuild the array. If a spare is not available, the
array can be rebuilt manually.
If Auto-Rebuild is enabled, simply install a new disk – the RocketRAID
2782 will initialize the drive, and initiate the rebuild process. If the setting
is not enabled, follow the steps below.
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HighPoint RAID Management Utilities (HRM)
To Rebuild an array:
1) Click “Maintenance” towards the right of the target array.
2) Click “Add Disk”.
3) Select the desired drive and click “submit.
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HighPoint RAID Management Utilities (HRM)
4) The Web GUI will initiate the rebuild procedure, and display a progress
bar.
7 - Web GUI - Maintaining RAID Arrays
Regular scheduled RAID Maintenance is essential to data security. We
recommend routine RAID verification sessions to ensure the parity of
redundant arrays is properly synchronized. Unsynchronized arrays face an
elevated risk of data loss in the event of hardware failure, even if the array
itself is left intact.
To schedule maintenance sessions, or “Tasks”, select the “Task” option from
the utility toolbar.
This will open the Tasks List and Health Inspector Scheduler page:
43
HighPoint RAID Management Utilities (HRM)
Scheduling Tasks:
1) Enter a name for the task in the “Task Name” field.
2) Specify the frequency of this task. Click the open circle before the
desired frequency (Daily, Weekly, Bi-Weekly or Monthly).
3) Specify the time. Select the day from the drop-down menu, then enter
the desired time in the provided fields. Note: the Health Inspector
Scheduler works from a 24-hr clock (3PM is represented as hour “15”, for
example).
4) Once the task has been named and scheduled, click the “Submit” button
to add the task to the Task List.
Removing Tasks
From the task List, Check the box before the target Task and click “Delete”.
SHI – Storage Health Inspector
The Storage Health Inspector section provides real-time device related
information including temperature readings, bad sector counts, and access to
SMART data.
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HighPoint RAID Management Utilities (HRM)
Click “SMART” besides each disk to see its SMART attribute status.
SMART attributes vary based on the disk model and manufacturer. This
information is reported by the drives themselves – SHI simply displays
and organizes this data. If any attribute is reported to have failed, or
generated an error, we would recommend contacting the disk
manufacturers for additional technical support, and service
recommendations.
8 - Web GUI - Safeguarding your Array
The RocketRAID Host Adapter provides a number of innovative maintenance
and notification features designed to help streamline the administration of
critical data storage, and minimize downtime in the case of a major hardware
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HighPoint RAID Management Utilities (HRM)
failure. To access these features, select Settings – System from the utility
toolbar:
Automatic RAID Rebuilding
Automatic RAID rebuilding can save an administrator considerable time when
servicing a failed redundant array, virtually eliminating downtime.
This feature instructs the Host Adapter to automatically initiate a rebuild
procedure for a failed redundant array, when the Administrator inserts a new
hard disk, using the card’s Hot Swap (Rescan) options.
Simply inset the new hard disk and click “Rescan” from the Manage – Array
page.
The host adapter will handle the rest.
Click on the drop down menu provided for “Auto Rebuild”. Select
“Enabled” and click on the “Change” button.
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HighPoint RAID Management Utilities (HRM)
Enable Audible Alarm – enable or disable the card’s alarm. The alarm will
sound if the disk or array stops responding.
Event Log Path – Use this to select the location of the Web GUI’s event log.
Enable Continue to Rebuild on Error – this setting is disabled by default.
We do not recommend using unless replacement disks are unavailable, or if
recommended by a Customer Support technician.
Set Rebuild Priority – The default setting is Medium. Alter this setting to
lower or raise the priority of an Initialization, Rebuild or Verification session. A
lower setting devotes resources to other systems tasks. A higher setting
prioritizes the RAID maintenance session
Power Saving – Spin-down of idle disks (MAID)
This feature allows the card to safely power down RAID arrays when not in
use.
Allowing idle disks to spin down minimizes the power consumption of the
system’s storage devices.
In addition to saving energy, spinning down unused disks reduces
mechanical wear and the buildup of waste heat, which in turn, can greatly
prolong the life of the system’s storage hardware, over the long-term.
Click on the drop down menu provided for “Spin down idle disk (minutes)”,
and select a time (in minutes). This determines when Host Adapter will
power down idle hard disks.
Click the “Submit” button to activate this feature.
SAF-TE – This setting is related to the system chassis. The RocketRAID
2782 models do not support this option.
Listening Port – This item is the card’s port address. 7402 is the default
setting.
Password – Use this feature to change the Administrator’s password. The
default password is “hpt”.
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HighPoint RAID Management Utilities (HRM)
9 - Web GUI - Event Notification
The RocketRAID 2782 host adapters will record Administrator activity or
RAID related errors to the Web GUI’s Event Log. Data recorded to the event
log is classified as an “event”. From the toolbar, click “Event”.
The Event Log records and presents three types of “Events”:
Information: Information data includes all general user/administrator
activity (creating/deleting arrays, configuring spares, rebuilding arrays,
configuring event notification and maintenance tasks, etc.).
Warning: Warning data includes alerts issued by the Host Adapter
(SMART/SHI warnings including temperature and sector alerts, unresponsive
hard disks, unsynchronized parity due to a verification failure, etc.)
Error: Error data includes instances of hardware related problems, such
as hard disk failure, broken arrays, card related problems (BBU, memory
failure).
Note: Press the Clear button to delete the current event log
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HighPoint RAID Management Utilities (HRM)
Configuring SMTP (E-mail) Notification
The Web GUI provides an SMTP notification system – this feature can be
used to instruct the Web GUI to send Event data to an Email address. This
feature is useful for remote maintenance sessions.
To configure E-mail notification, select Settings – Email from the utility
toolbar:
1) Enable event notification – click on the box provided before “Enable
Event Notification”.
2) Enter the E-mail Server Address.
3) Specify the E-mail “From” address.
4) Specify the user login name.
5) Specify the user’s password (this is required by some E-mail servers
– consult your IT department or E-mail service provide fore more
information).
6) Specify the SMTP port (25 is default).
7) Click the “Submit” button to save the SMTP settings.
8) Enter the recipient addresses under “Add Recipient”, and click the
“Submit” button to save these settings.
Additional options:
Test Recipient - You can test a recipient’s address using this option – this
will send a default test message to the selected E-mail address, and display
a Pass/Fail message. If it is unable to send a message (Fail) double- check
the SMTP and recipient settings.
Delete recipient – to remove an E-mail recipient, check the box provided
49
HighPoint RAID Management Utilities (HRM)
before the target E-mail address and click the “Delete” button.
10 - Web GUI - Advanced RAID Functions (Windows VSS,
OCE/ORLM)
VSS – Variable Sector Size
Variable Sector size allows you specify the sector size when creating a RAID
array.
This feature allows older, 32-bit versions of Windows 2000 and XP to support
volumes over 2TB. This feature is limited to data volumes – boot volumes are
still limited to 2TB in size. In addition, some types of data management or
backup software may not recognize the array properly, as they were
designed to work with the default Window’s sector size of 512B.
Sector Size
512B
1K
2K
4K
Capacity
2TB
2-4TB
4-8TB
8-16TB
Using VSS
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HighPoint RAID Management Utilities (HRM)
1. The VSS option is provided towards the bottom of the Create Array menu.
In this example a 4-disk RAID 0 array was created, using 1TB hard disks.
A sector size of 1K is required for array with a capacity of 1-4TB.
2. After selecting the block size, the Web GUI will display a warning
message:
Select OK to continue. Click the “Create” button once more to create the
array.
3. The Web GUI will notify you that the array has been successfully created.
Click OK to confirm.
4. After creating the array, access the Windows Disk Management utility.
Click the “Start” button and select “Control Panel”.
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HighPoint RAID Management Utilities (HRM)
5. Double-click “Administrative Tools”.
6. Double-Click “Computer Management”.
7. Under “Storage”, click on the folder icon labeled “Disk Management”.
Disk Management should open the Disk Wizard. Click “Next” to initialize
the new volume.
52
HighPoint RAID Management Utilities (HRM)
Disk Management
8. Click “Next” to continue
53
HighPoint RAID Management Utilities (HRM)
9. Click “Finish” to continue.
10. Right-click the “Unallocated” box and select “New Partition”.
11. Partition and format the array as desired.
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HighPoint RAID Management Utilities (HRM)
Online Capacity Expansion and RAID Level Migration (OCE/ORLM)
OCE/ORLM allows you to add hard disks to an existing RAID array, and/or
convert the array to another RAID level. Data stored on the array is not lost
during this procedure. The procedure described below documents the
expansion of a 3-disk 2TB RAID 5 array to a 4-disk, 3TB RAID 5 array.
1. Start the Web GUI and logon. Click “Maintenance” to the right of the
target array.
2. Select the desired RAID level from the drop down menu (select the
existing RAID level if you only want to add hard disks to the array). Click
the OCE/ORLM button.
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HighPoint RAID Management Utilities (HRM)
3. The Web GUI will display the “Array Transforming” menu (similar to the
create array menu).
Array transform/transforming Menu
a) Target Name – The GUI will ask that you enter a “new” name for
reference (the previous RAID configuration will be displayed until the
procedure is complete). The name can be changed after the array has
been fully expanded/ migrated.
b) Specify the Cache policy (Write Back is default).
c) Specify the block size (note: not available for all controller models –
check the product documentation).
d) Select the existing RAID disks, and the disks you wish to add to the
array.
e) Specify the capacity. Maximum (all available space assigned to the
array) is default.
f)
Click “Create” to start the expansion/migration process.
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HighPoint RAID Management Utilities (HRM)
4. The Web GUI will notify you when the process starts. A progress bar will
be displayed under the Status column of the Manage-Array menu.
5. After the expansion/migration process is complete, Disk Management
should recognize the additional capacity. You are free to create a second
partition, or expand the existing partition.
Notes:
•
•
•
Bootable volumes should not be expanded beyond 2TB – Windows
will not recognize the additional capacity.
Older 32-bit versions of Windows (2000, XP) limit capacity to 2TB,
unless the VSS option is used. If the VSS option is not already
enabled, do not use the OCE/ORLM function – the operating system
will not recognize the additional space. You will need to start from
scratch – backup the data on the current array and create a new
array using the VSS option.
Make sure to enable “GPT” when initializing/partitioning arrays for
use with Windows 2003, Vista, 2008 and, using the Windows Disk
Management utility. This feature supports volumes over 2TB in
size, and allows for future capacity upgrades.
57
Customer Support
Customer Support
If you encounter any problems while utilizing the RocketRAID 2782 host
adapter, or have any questions about this or any other HighPoint
Technologies, Inc. product, feel free to contact our Customer Support
Department.
Troubleshooting Checklist
Before contacting our Customer Support department:
•
Make sure the latest BIOS, driver and HighPoint RAID 2782
Management software has been in installed for the host adapter. The
latest updates are available from our website.
•
Prepare a list of the computer system’s hardware and software
(motherboard, CPU, memory, other PCI-E devices/host adapters,
operating system, applications)
Contact Information
HighPoint USA
E-mail address: [email protected]
Web Support: http://www.highoint-tech.com/websupport
Phone: 408-942-5800
9:00AM-5:00PM, Pacific Standard Time
58
Customer Support
Thank You
Thank you for purchasing the RocketRAID 2782 SAS/SATA RAID Host
adapter. We appreciate your support, and welcome any questions, comments
or product suggestions you may have.
Contact Us
HighPoint Corporate Headquarters USA
Address 1161 Cadillac Ct.
Milpitas, CA, 95035
Website: http://www.highpoint-tech.com
Phone: 1-408-942-5800 (9 am ~ 6 pm PST, M-F)
Fax: 1-408-942-5801
E-mail: [email protected]
Support: [email protected]
Web Support: http://www.highpoint-tech.com/websupport/
Support Phone: 1-408-942-5800, request Support (9 am ~ 5 pm PST, M-F)
HighPoint Taiwan
5F., No.3, Swei Lane , Jhongjheng Rd.
Sindian District, Taipei County 231, Taiwan (R.O.C.)
Website: http://www.highpoint-tech.com/Taiwan/indextw.htm
Phone: + 886-2-2218-3435 (9 am ~ 6 pm)
Fax: + 886-2-2218-3436
E-mail:[email protected]
Support: [email protected]
HighPoint China
4th Floor Kehaifulin Building, N0. 12
Zhong Guan Cun South Rd.
Haidian District Beijing, China 100081
Website: http://www.highpoint-tech.cn/
Phone: + 86-10-6213-0920 (9 am ~ 6 pm)
Fax: + 86-10-6897-5074
E-mail: [email protected]
Support: [email protected]
59
Customer Support
FCC Part 15 Class B Radio Frequency Interference statement
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
Modifications not expressly approved by the manufacturer could void the
user’s authority to operate the equipment under FCC rules.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
European Union Compliance Statement
This Information Technologies Equipment has been tested and found to
comply with the following European directives:
 European Standard EN55022 (1998) Class B
 European Standard EN55024 (1998)
60
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