User Guide IM+
User Guide
IM+ For S60 v.3 Phones
Introduction
With IM+ the most popular instant-messaging systems: ICQ, MSN, AOL, Yahoo, Jabber and
Google Talk are available on your device.
The main IM+ features are:
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IM+ makes direct connection to the supported services, without any "gate" in the
middle.
Contact list management functions, including facilities to add a new contact, to
delete a contact and to change nick of a contact.
Full presence status support;
Global status change;
Custom info messages at status change in Jabber;
Storage of Contact List information on respective servers;
Groups in contact list;
Alerts setting management;
Smileys (emoticons);
Different font sizes in Contact list and dialogs are available;
Auto connect to all configured services;
Authorization for presence status subscription;
Support of all European character encodings in messages;
Auto away option;
Typing notification;
History options;
Highlighting of hyperlinks and surfing over them with default web browser;
Downloading files from hyperlinks;
Files uploading (Photos, Voice, etc.)
Layout awareness;
Auto start at device booting.
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Table of contents
1. Installation
2. Registration
2.1. Automatic registration
2.2. Manual registration
3. Setup
3.1. Google Talk setup
3.2. ICQ setup
3.3. AOL setup
3.4. MSN setup
3.5. Yahoo setup
3.6. Jabber setup
4. Settings
4.1. General Settings
4.2. Alerts
4.3. Auto away options
4.4. History
5. Connection and presence status
5.1. Custom status Messages in Jabber
6. Contact List
6.1. Operation with Contact List
7. Contact List management
7.1. Adding user
7.2. Deleting user
7.3. Contact Nick Changing
7.4. User Info
7.5. Incoming request for authorization
8. Contact List view
8.1. Hide offline mode
8.2. Groups in Contact List
8.3. Contact List Zooming
9. Carrying out dialog with user
9.1. Emoticons
9.2. Typing notification
9.3. Surfing URLs
9.4. Dialog zooming
10. Message history
10.1. How to view message history
10.2. How to clear message history
10.3. History in Offline
11. Files uploading
12. Sending photo
13. Voice messages sending
14. Layout awareness
15. Sending to Background
16. Help & About
17. Support
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1.
Installation
1. Transfer installation file on your device from a compatible computer or via Bluetooth or
download it from wap site: wap.shapeservices.com
2. Start the installation program (Either Manager Tool, if you install IM+ directly from your
phone, or Nokia PC Suite, if you install the application from your PC).
If you use Nokia PC Suite, save the file in the ‘C:\nokia\installs’ folder in your device.
3. The device checks the integrity of the package to be installed. Information about the checks
being carried out is showed and you are given options to continue or cancel the installation.
4. After you have started the installation program, select the IM+ installation file from the
location you have saved it to before.
5. A security warning message appears. Click ‘Install’ to continue the installation.
6. Select installation target message appears, select system memory or memory card and click
‘Next’.
7. Installation is finished.
2.
Registration
If an unregistered version of program is started you see message about using of trial or
unregistered program. You can press ‘Register’ button to start the registration procedure or
use the trial version choosing ‘Trial’.
Note: There is no difference between trial and commercial version in work and design. You may use the
trial version for full 7 days.
2.1.
Automatic registration
If you have a license code, enter it in the corresponding field.
Note: Every online-shop gives its own name to such code. That’s why inside our application and in this
manual we call any unlock code automatically sent by a shop the license code.
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After you have entered the license code, please wait few minutes until IM+ connects to the
registration server and registers the program. (If you have no active Internet connection IM+
will offer to establish it).
If you don’t have the licence code (e.g. because you have updated the older version of IM+ or
the shop where you purchased IM+ doesn’t support this feature) please contact
[email protected] with the licence you have used earlier for IM+.
2.2.
Manual registration
Manual registration is only needed, if you cannot register automatically with your licence code
for some reason. In this case you can use the build-in manual registration (type word ‘manual’
in the field for license code). Installation key will be shown. You must send it to
[email protected] to receive the manual registration Key. Don’t forget to include
your license code and your phone’s IMEI number to your email.
After ‘OK’ [Left Softkey] button is pressed you will be prompted to enter the manual
registration code. If you haven't receive the registration key yet, press ‘Cancel’ [Right
Softkey].
If the manual registration code/license code is correct the following message is shown:
3.
Setup
You should setup account information for each service you wish to work with.
The usual and most convenient way is using IM+ with just the same ICQ, AOL, MSN, Yahoo,
Google Talk and Jabber accounts that you use on your desktop PC.
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You can create a new account and get additional information about the IM system on the
respective home sites:
Google Talk Instant Messaging
ICQ 2001b/2002a (ICQ)
AOL Instant Messaging (AOL)
MSN Instant Messaging (MSN)
Yahoo! Instant Messaging (Yahoo)
Jabber Instant Messaging
www.talk.google.com
www.icq.com
www.aol.com
www.msn.com
www.yahoo.com
www.jabber.org
Note: IM+ does provide facilities to create new account from only for Jabber IM, on any Jabber server
only through SSL. Other services (e.g., ICQ) support a lot of configuration options for privacy,
authorization mode and so on. IM+ does not support control for such options, so we recommend use a
standard desktop client for this kind of adjustments.
3.1.
Google Talk setup
Choose the menu item Services / Google Talk/ Preferences
There’re main and advanced settings.
Login: Your GMail account, which you’ve received after the registration for this service (e.g.:
[email protected])
Password: Your Google Talk password
Reconnection attempts: Number of connection attempts to be done before the connection
would regard as failed. As a rule, two attempts will be enough. If your network connection is
unstable it may be desirable to increase this setting.
Autoconnect: This option starts service automatically at program launch.
Resource: You can denote the resource name in this strip (E.g. IM+).
Host: By default it is talk.google.com.
Port: Standard Google Talk port is 5223
3.2.
ICQ setup
Choose the menu item Services / ICQ / Preferences
Login: Your ICQ UIN. This is a digital value from 7 to 11 figures, which you have received after
the registration for ICQ service
Password: Your ICQ password
Reconnection attempts: Number of connection attempts to be done before the connection
would regard as failed. As a rule, two attempts will be enough. If your network connection is
unstable it may be desirable to increase this setting.
Autoconnect: This option starts service automatically at program launch.
Host: By default it is login.icq.com.
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If you are going to setup IM+ for a corporate ICQ server then you should contact your system
administrator for this setting.
Port: Standard ICQ port is 5190, but ICQ server really accept connections to any port.
3.3.
AOL setup
Choose the menu item Services/ AOL/ Preferences
Login: Your «screen name», which you’ve received after the registration for this service (e.g.:
«BobSmith»)
Password: Your AOL password
Reconnection attempts: Number of connection attempts to be done before the connection
would regard as failed. As a rule, two attempts will be enough. If your network connection is
unstable it may be desirable to increase this setting.
Autoconnect: This option starts service automatically at program launch.
Host: By default this is login.oscar.aol.com.
Port: Standard AOL port is 5190, but AOL server (just as ICQ) really accepts connection on any
port
3.4.
MSN setup
Choose the menu item Services / MSN / Preferences
Login: Your e-passport, which you’ve received after the registration for this service (e.g.:
«[email protected]»)
Password: Your MSN password
Autoconnect: This option starts service automatically at program launch.
Reconnection attempts: Number of connection attempts to be done before the connection
would regard as failed. As a rule, two attempts will be enough. If you network connection is
unstable it may be desirable to increase this setting.
3.5.
Yahoo setup
Choose the menu item Services / Yahoo / Preferences
Login: Your Yahoo ID, which you’ve received after the registration for this service (e.g.:
“Adam”)
Password: Your Yahoo password
Reconnection attempts: Number of connection attempts to be done before the connection
would regard as failed. As a rule, two attempts will be enough. If your network connection is
unstable it may be desirable to increase this setting.
Host: As a rule this is scs.msg.yahoo.com.
Port: Standard Yahoo port is 5050
Autoconnect: This option starts service automatically at program launch.
3.6.
Jabber setup
Choose the menu item Services/ Jabber / Preferences.
Login: Your Jabber account, which you’ve received after the registration for this service (e.g.:
“Adam”)
Password: Your password
Resource: You can denote the resource name in this strip (E.g. IM).
Reconnection attempts: Number of connects attempts to be done before the connection
would regard as failed. As a rule, two attempts will be enough. If your network connection is
unstable it may be desirable to increase this setting.
Autoconnect: This option starts service automatically at program launch.
Host: Jabber.org is one of the well-known servers.
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Port: Standard Jabber port is 5222
Enable SSL: If enable this option, your messaging becomes secure.
4.
Settings
There are several separate settings sections in application. You can open each of them
choosing the menu item ‘Settings’.
If selecting one of the settings sections (‘General’, ‘Alerts’, etc.) you’re able to leaf through all
other settings sections as they are arranged in tab manner. To move to another settings section
you should press Right/Left joystick buttons of your device.
4.1. General Settings
Choose ‘Settings’ / ‘General’ menu item to open this section and to find next preferences
items:
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Encoding
You can select the encoding which corresponds to your language
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Prompt for billable events
At this section you can enable or disable the query about connection permission.
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Default access point
You may choose Access Point, which will be used for connection to all services, not asking you
at every connection. For manual selecting of Access Point choose 'None'.
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Secure file transfer
Your files will be transferred secure if enabling this option.
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Downloads path
You can denote the path for files uploading at this section.
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Enable logging
If enabling this option, the log file will be created to record all your work with application. In
case of any troubles with IM+ you’re freely able to send the log file to our support team for
investigation of occurred issue. You should send the log right upon the problem has occurred
and before the new start of application.
You will be informed about the path for log creation while enabling the option.
If this option is enabled the program works slower. So it is recommended to disable this option
after sending log to support team.
4.2. Alerts
At this section you can set various alerts options:
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Alerts
You can enable/disable alerts or just enable them in foreground using this option.
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Message alert sound
The type of the sound, played at new message arrival, can be selected freely using this option.
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Message alert volume
You may set up the volume of sound that will be played when you receive new message from
user. (Choosing the minimum sound level turns off the notification.)
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Online alert sound
The type of the sound, played at users’ coming online, can be selected freely using this option.
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Online alert volume
You may set up the volume of sound that will be played when user from Contact List changes
his status from 'offline' to another (e.g. 'online', 'away' or 'invisible'). (Choosing of minimum
sound level turns off the notification)
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Vibra state
Vibration on new message receipt can be enabled or disabled here.
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Default
Here you can retrieve all your alert settings to settings assigned by default.
Note: Application sounds and vibra alert will function correspondingly to the set phone profile. (E.g. At
‘Silent mode’ no sounds or vibra will sound.)
4.3. Auto away options
Using the menu item ‘Settings’/’Auto away’ you can set the time, on the expiry of which,
your status automatically will be changed to Away/Not Available.
4.4. History
You can enable or disable history keeping at ‘Settings’/ ‘History’ section.
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Drive in use
This option controls where history is stored (phone memory or memory card).
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Visible messages
There is a possibility to set up the quantity of Visible History messages- the value of this string
can be changed from 20 to 200 messages.
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Delete
You can delete history for any selected service or the whole history simultaneously if choose
this option.
5.
Connection and presence status
Connection to the certain service can be initiated by choosing the menu item ‘Services’/
<service name>/ ‘Available’/’Connect’. The menu item ‘Connect all’ initiates connect to
all configured services.
Correspondingly, the menu items ‘Services’/ <service name>/ ‘Offline’/’Disconnect’ and
‘Main’/’Disconnect all’ close active connections.
The presence status can be adjusted separately for each service. After connect to each server
the presence status will be automatically restored to the last status you have set for this
service.
You can assign one common status for all connected services, choosing from menu
‘Services’/’Status’/<status>:
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5.1. Custom Status Messages in Jabber
When choosing status in Jabber you can create your own info messages. You should select
from the menu ‘Services’/’Jabber’/<Status>/’Add…’ and enter the text of your message.
There is a possibility to create several messages for every proper moment. All these messages
will be saved, so you can select one of them, to add a new one or to delete any message you
want.
While scrolling your Contacts, a momentary pop-up message will be displayed for highlighted
buddy, informing you about user’s status message.
You can also discover which status message your buddy has entered, choosing in dialog
window ‘Options’/’Show info’:
6.
Contact List
All supported services allow storing contacts information (address book) on the server side. It
means that you desktop PC client and IM+ can easily share the same contact list and no
synchronization IrDA port or Bluetooth is required. So, if you have a lot of friends in your MSN
contact list don’t worry that you have to register all of them in IM+ manually – it receives the
list from the MSN server.
After connection to each server IM+ loads the client’s contacts and includes them to the
common contact list, which is always displayed in the main window. After disconnection from
the server IM+ excludes related contacts from the list.
Each contact in the common contact list is marked with the icon, which indicates current
presence status and service system of the contact - please look through the table as following:
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Icon
Current presence status
Service
Online
Free For Chat (Chat)
Do Not Disturb (DND)
Away
Invisible
Extended Away (N/A)
Offline
ICQ
ICQ
ICQ
ICQ
ICQ
ICQ
ICQ
Online
Offline
Away
Invisible
AOL
AOL
AOL
AOL
Online
Do Not Disturb (DND)
Away
Invisible
Extended Away (N/A)
Offline
MSN
MSN
MSN
MSN
MSN
MSN
Online
Offline
Extended Away (N/A)
Invisible
Do Not Disturb (DND)
Away
Yahoo
Yahoo
Yahoo
Yahoo
Yahoo
Yahoo
Away
Do Not Disturb (DND)
Invisible
Offline
Online
Extended Away (N/A)
Jabber
Jabber
Jabber
Jabber
Jabber
Jabber
Online
Away
Busy
Offline
6.1.
When
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7.
Google
Google
Google
Google
Talk
Talk
Talk
Talk
Operation with Contact List
the contact list is displayed in the window, following buttons are available:
Up / Down
—
move around the contact list
Right Softkey —
open the user's context menu
‘OK’ Button —
open a dialog window with selected user
Contact List management
IM+ supports such facilities as adding user in your contact list, deleting the contact list item and
changing nick of the user. IM+ also processes incoming request for authorization.
Note: IM+ saves the contact list information on the server side, so you have to be connected to the
corresponding server to manipulate your contact list entries.
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7.1.
Adding user
To add new user to the contact list you need open the menu ‘Contacts’ / ‘Add to…’/
<service name>:
Note: If you have no any groups yet, IM+ will create the group ‘General’ automatically.
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7.2.
User ID - the unique identification of the user you want to add. Format of this field
depends on service : (e.g. MSN e-passport - [email protected])
Nick name – name you like to associate with the user in your contact list. This is a
string, which you can select freely.
Deleting user
In order to delete user from your contact list select ‘Remove user’ from user’s context menu.
7.3.
Contact Nick Changing
In order to rename the user, select ‘Change nick’ from user’s context menu.You can select the
nick freely.
7.4.
User info
You may look for User’s info choosing ‘Show info’ from user’s context menu.
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7.5.
Incoming request for authorization
In case of incoming request for authorization the dialog is displayed. You can permit or forbid it
(Yes [Left Softkey] / No [Right Softkey]). If the user, who requests authorization, isn't at your
contact list, you get an offer to add him to the contact list. If you agree the adding user form is
opened.
8.
Contact List view
The application allows you to arrange your Contacts into groups, to select zoom level of the
Contacts and to hide offline users.
8.1.
‘Hide offline’ mode
If you don't like to overload your contact list with the "offline" status users you can initiate ‘Hide
offline mode’. In this case only the users, whose status is not "offline" or whose messages are
not read yet are displayed in the contact list.
The mode is initiated by choice the menu ‘View’/’Hide offline users’.
8.2.
Groups in Contact List
You can enable or disable group mode choosing from the menu ‘View’/’Enable CL groups’:
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8.3. Contact List Zooming
This feature allows you to select the proper zoom level for Contact List:
9.
Carrying out a dialog with user
To open a dialog window with the selected user from your contact list, select ‘Open dialog’
from the user’s context menu or use Joystick’s ‘OK’ button. Once the dialog opened, you can
start writing - a box for text input will appear automatically right after you press any key on
your device.
To close the dialog window use Right Softkey that’s ‘Close’ button.
If you have many messages in each dialog window, you can look this message history with
Joystick Up/Down keys.
You will receive a notification message on new message receipt and the new tab with open
dialog will appear in your Contact List.
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You can freely move to the new opened dialog pressing Right Joystick button. To switch
between all opened dialog windows and contact list window use Joystick Left and Right keys.
While in dialog window, you can easily pass to other open dialogs or to contact list window
using Joystick Left and Right keys. You can also press ‘Options’ button and choose the
corresponding menu items. If choosing ‘Dialogs’ item, the list of open dialogs appears letting
you to choose one of the open dialogs you want to pass to.
While writing a message you are able to switch to another dialog remaining unremoved the text
you are writing currently, so that you could return to this dialog later and finish writing. To
perform this, you should press the Upper Joystick key to display tabs with open dialogs and
switch to one of them. Afterwards you can return back to your dialog to resume writing.
Pressing any key will open the editor with your untouched text.
9.1. Emoticons
There is an opportunity to insert emoticons into the message. You should press the Joystick OK
key and choose necessary emoticon in the following window:
9.2. Typing notification
You receive a typing notification in dialog which signifies that your buddy is in process of typing
a message to you.
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9.3. Surfing URLs
URLs become highlighted in dialog:
You can move through hyperlinks in open dialog. There is a possibility to open links in browser
or to download files from selected URLs. You should choose one of the highlighted links in
dialog and select the appropriate menu item ‘Open in browser’ or ‘Download’ according to
your intentions.
9.4. Dialog zooming
You can set the convenient zoom level in dialog using ‘View’/’Dialog zoom’.
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10. Message history
IM+ supports message history. By default, message dialog shows only messages that have
been written during latest online session. IM+ provides support for keeping and viewing of all
sent and received messages. You should enable History saving choosing the menu item
‘Settings’/’ History’. There is a possibility to set the quantity of Visible History messages- the
value of this string can be changed from 20 to 200 messages.
‘Drive in use’ option controls where history is stored (phone memory or memory card).
10.1.
How to view message history
To show the message history for particular user, first select the user in the contact list, choose
from user’s options ‘Open dialog’ –the history of communication will be displayed in dialog
window. Messages written in previous sessions will be displayed in grey color:
Only definite number of messages will be displayed in dialog, accordingly to your settings in
History options.
10.2. How to clear message history
You can clear message history for all services simultaneously or for any selected service
choosing from the menu ‘Settings’/ ‘History’/ ‘Delete’. In this window you can also see
History size for every service.
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To clear the message history for particular user you should select ‘Delete History’ from the
User Options.
10.3. History in Offline
At disconnect of the one selected service, users whose history is saved, will still be displayed in
your Contact List until you remove their history. You can look through user’s history, choosing
‘Open dialog’ from user’s menu- the history will be displayed in dialog window.
Note: This option works only if ‘Show offline users’ is enabled.
11. Files uploading
You can upload files to the selected user choosing from User options ‘Send’/’File’. The list of
files appears; you can select the proper one and send it to your contact.
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12. Sending Photo
You can send photo to the selected user choosing from User options ‘Send’/ ‘Photo’.
First select the object you want to photo. Before photo capturing you can change picture
dimensions choosing ‘Options’/’Size’. You should choose ‘Capture’ and send your picture or
choose ‘Cancel’ from Options to return to the Contact List.
13. Voice messages sending
You’re able to record a voice message so that to send it to your buddies like any other file.
Choose from user’s options ‘Send’/ ‘Voice’ item, press ‘Start’ button and enter the name of
the record.
Right after you press ‘OK’ button, the record will start. Pressing ‘Stop’ button will terminate
the record, notifying you that your record was saved. You can then select ‘Options’/’Send’ in
order to send the voice message as any other file or ‘Back’ to return to Contact list.
14. Layout awareness
The application automatically renews the user interface if changing the layout during the
program work:
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15. Sending IM+ to Background
The application can be send to background letting you to stay active and to receive messages
while working with other applications. In order to send IM+ to background you should just
press red button on your device.
16. Help& About
To use the integrated Help function select ‘Help’/’Help’ from the main menu. To view the
information about IM+ version and its creators choose the menu item ‘Help’/’About’.
17. Support
If you have any questions or some problems with the installation or usage of the application,
you can use our end user support services.
SHAPE Services offers several types of the user support. First of all we try to make our manuals
as thorough as possible, so you can find answers to most questions here in this document.
Otherwise, you can find answers to the most common questions in the FAQ Section of our
website here: http://www.shapeservices.com/en/faq/sections/implus.php?platform=s60v3
You can download the latest version form our site here:
http://www.shapeservices.com/en/products/try.php?product=im&platform=s60v3
In case of any problems with application please fill our support form located here:
http://www.shapeservices.com/en/support/support.php?form=s60&platform=s60v3
Our Support Team will answer your email within two business days.
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