Using This Manual - Motorola Solutions
MW810 Mobile Workstation
Model F5208A
Field Support Kit
User’s Guide
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MW810 R1.2 Field Support Kit User’s Manual
COMPUTER SOFTWARE COPYRIGHTS
The Motorola products described in this instruction manual may include copyrighted Motorola
computer programs stored in semiconductor memories or other media. Laws in the United States
and other countries preserve for Motorola certain exclusive rights for copyrighted computer
programs, including the exclusive right to copy or reproduce in any form the copyrighted
computer program. Accordingly, any copyrighted Motorola computer programs contained in the
Motorola products described in this instruction manual may not be copied or reproduced in any
manner without the express written permission of Motorola. Furthermore, the purchase of
Motorola products shall not be deemed to grant either directly or by implication, estoppel or
otherwise, any license under the copyrights, patents or patent applications of Motorola, except for
the normal non-exclusive, royalty free license to use that arises by operation of law in the sale of
a product.
COPYRIGHT
Copyright © 2010 Motorola Inc. All rights reserved. No part of this manual may be transmitted,
stored in a retrieval system, or translated into any language or computer language, in any form or
by any means, without the prior written permission of Motorola Inc.
TRADEMARKS
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Motorola and the Stylized M logo are registered in the U.S. Patent and Trademark Office.
Microsoft, Windows and the Windows logo are registered trademarks of Microsoft
Corporation.
Intel and the Intel logo are trademarks or registered trademarks of Intel Corporation or its
subsidiaries in the United States and other countries.
The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under
license in the United States and other countries.
Oxford is a registered trademark of Oxford Semiconductor.
Sierra Wireless and the Sierra Wireless logo are trademarks of Sierra Wireless.
Broadcom is a registered trademark of Broadcom Incorporated.
Gunze is a registered trademark of Gunze Limited.
Conexant is a registered trademark of Conexant Systems, Inc.
SoundMax is a registered trademark of Analog Devices, Inc.
All other product or service names are the property of their respective owners.
WARRANTY DISCLAIMER
Motorola may add, delete, change, or withdraw, in whole or in part, this document or software
described in this document at any time and without notice. Such document modifications will be
incorporated in new releases of this document on an intermittent basis. Motorola disclaims any
responsibility for labor or material cost involved by persons outside the company as a result of
using this document.
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Contents
Using This Manual ................................................................................................................................................................. 5
Who Should Use this Manual ........................................................................................................................................... 5
Manual Introduction .......................................................................................................................................................... 5
Related Manuals............................................................................................................................................................... 5
Conventions Used in This Manual.................................................................................................................................... 6
Getting Started....................................................................................................................................................................... 7
What is the Field Support Kit? .......................................................................................................................................... 7
Launching the FSK Tool ................................................................................................................................................... 7
Taking a Look at the FSK .................................................................................................................................................... 11
CPU Drivers.................................................................................................................................................................... 11
Display Drivers ............................................................................................................................................................... 11
Special Drivers ............................................................................................................................................................... 12
Firmware Update ............................................................................................................................................................ 12
Manual Installation ............................................................................................................................................................... 14
Getting Assistance ............................................................................................................................................................... 15
Acronyms and Abbreviations ............................................................................................................................................... 16
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MW810 R1.2 Field Support Kit User’s Manual
Using This Manual
Before using this manual and products it describes, be sure to read the Safety instructions in
MW810 Series, CPU and Display Owner’s Guide documents.
Who Should Use this Manual
This manual is intended for staff who operate the MW810 Mobile Workstation (herein
MW810) and need to configure, upgrade or maintain its CPU or display box, which is also
referred to as either CPU or Display in this manual. This manual assumes the reader is
familiar with the MW810 and basic Windows operations. If this is not the case, be sure to
read the MW810 User’s and Owner's guides and documentation that came with your version
of Windows.
For documentation of supplied software applications, refer to the help file attached to each
application.
Introduction to Manual
The manual is organized as follows:
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Getting Started
Taking a Look at the FSK
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Getting Assistance
Acronyms & Abbreviations
- an overview
- components of the Field Support Kit tool and a
brief functional description
- getting assistance from Motorola
Related Manuals
This manual describes the MW810 Field Support Kit (FSK) and provides basic operating
instructions. Please note that although this manual refers to hardware and software
components supplied with this product, it does not provide full component description. For
additional information refer to the following documents:
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Motorola MW810 Mobile Workstation, Installation Manual
- 6802982C80
Motorola MW810 Mobile Workstation, User’s Guide
- 6802981C80
Motorola MW810 Mobile Workstation, CPU Owner’s Guide
- 6802982C81 (MW810
R1.1) or 6802987C40 (MW810 R1.2)
Motorola MW810 Mobile Workstation, Display's Owner’s Guide - 6802982C85
Motorola MW810 Mobile Workstation, Software Development Kit - 6802983C00
For documentation of software applications supplied with this product, refer to the help file
attached to each application. This manual is designed to supplement the on-line help or online context-sensitive help installed with every software component. Please review this
information to ensure proper use of the product.
If you need to change the configuration of your device, refer to
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Motorola MW810 Mobile Workstation,
Maintenance Programming Software, User’s Manual
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- 6802982C95
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Conventions Used in This Manual
The following conventions are used throughout this manual:
Italics
Used for emphasis and for new terms.
Bold
Used to indicate keyboard keys or application buttons.
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MW810 R1.2 Field Support Kit User’s Manual
Getting Started
The Motorola MW810 Mobile Workstation (MW810) is a high-performance computing
platform, optimized to deliver seamless mobility at highway speeds. Motorola’s three-piece
design allows flexible installation options, including choice and location of CPU configuration,
display, and backlit keyboards.
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Ruggedness
Operates with confidence in mobile environments and under stressful conditions.
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Fixed-Mount System for Vehicles
Provides mobile connectivity and computing power for vehicle users. Internal GPS
module options work with your applications to provide accurate vehicle location so
you can manage your fleet and deploy resources more effectively.
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Versatile Three-Piece Design
Allows for flexibility and ease of installation in space-limited vehicles. Individual
components can be purchased separately.
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High Performance Displays
Transmissive, high contrast display performs extremely well even in difficult lighting
conditions. Display design enables shortcuts to the most important user functions.
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Optimized for Wireless.
Expanded wireless networking capabilities, including new internal cellular modem
options, for better access to information.
The Motorola MW810 offers a range of integrated radios and GPS options so the vehicle
user can stay connected via one or more wireless networks. Optional expansion boards
provide a wide range of I/O ports to support external radios, dual displays, and peripheral
devices. The backlit keyboard and display options offer outstanding performance even in the
most difficult lighting conditions.
hat is the Field Support Kit?
The Field Support Kit is a companion CD-ROM for the MW810 mobile workstation. That is
an auto-run program for easy updating of unique software and firmware components that is
running on Windows XP or Windows 7 operating systems. Use this CD-ROM when you need
to upgrade the unique MW810 firmware or software or change the MW810 configuration and
customize its operation in field.
The Field Support Kit CD-ROM is included in the MW810 package. You will find further
information on the system, drivers, utilities, updates, manuals on this CD.
Launching the FSK Tool
The Field Support Kit requires the MW810 or compatible computer with the following
minimum configuration:
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MW810 or compatible computer
512 MB memory (DRAM)
20 MB free hard disk space for installation
Microsoft Windows XP or Windows 7 operating systems
CD-ROM drive
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If your CPU box does not have CD-ROM or DVD drive, connect USB CD-ROM drive to the
CPU box. To launch the FSK tool insert the CD into CD-ROM drive - the Main screen
automatically appears as shown next:
Select desired MW810 model where:
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MW810 R1.0 or R1.1
- MW810 ‘Napa’ platform with Windows XP or Windows
Vista operating system
MW810 R1.2
- install or update the MW810 ‘Montevina’ platform with
Windows XP or Windows 7operating system
When MW810 R1.0 or R1.1 is selected the Main Menu screen automatically appears as
shown next:
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MW810 R1.2 Field Support Kit User’s Manual
When MW810 R1.2 is selected the Main Menu screen automatically appears as shown next:
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Use the following buttons for easy navigation through and getting information about the FSK
tool:
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About
Next/Previous
Exit
- information about this FSK tool
- navigate to the next/previous FSK screen
- exit the tool
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MW810 R1.2 Field Support Kit User’s Manual
Taking a Look at the FSK
This chapter identifies the components of the Field Support Kit tool and provides a brief
functional description. The tool is organized as shown next:
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CPU Drivers
Special Drivers
Display Drivers
Firmware Updates
.NET Framework
only)
Backward Compatibility
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Documentation
Browse CD Content
- install CPU software drivers
- install model-dependent software drivers
- install Display software drivers
- upgrade CPU and Display firmware components
- install .NET framework (for MW810 R1.0 and R1.1
- ensure common functionality of MW800 displays with
MW810 CPU
- access to MW810 documentation
- access to the content of this CD-ROM
Each FSK function can be accessed through the click on appropriate button in above menu
or sub-menus that are described below.
CPU Drivers
The CPU Drivers sub-menu provides installation of several OS drivers related to the
MW810 CPU unit. The choices are shown next:
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Chipset
Graphics
LAN
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MW810
Audio
TPM
.NET2.0 SP1
and R1.1 only)
- install or update Windows *.inf files
- install or update the Intel graphics core
- install or update the software driver for Intel 10/100 Based-T
Ethernet LAN module
- install or update the MW810 unique drivers and applications
- install or update the driver for integrated HD audio
- install or update the Trusted Platform Mode driver
- install Service Pack 1 for .NET2.0 framework (for MW810 R1.0
Select desired software component and click on the appropriate button - the MW810 Field
Support kit will automatically install or replace selected software. Follow the on-screen
instructions to continue and complete the process.
NOTE: Installation or update of the TPM and Sound drivers require manual user
intervention. See the Manual Installation chapter for details.
Display Drivers
The Display Drivers sub-menu provides installation of several OS drivers related to the
MW810 display unit. The choices are shown next:
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Touch Screen
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USB-RS232
Bluetooth
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- install or update the software driver for the Gunze AHL-64SN
touch panel
- install or update drivers for the TI3410 USB-RS232 adapter
- install or update the Bluetooth software for Broadcom BM-GPBR-51module
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MW810 Utilities
- install or update the unique drivers and applications for MW810
CPU and display units
Select desired software component and click on the appropriate button - the MW810 Field
Support kit will automatically install or replace selected software. Follow the on-screen
instructions to continue and complete the process.
NOTE: Installation or update of the USB-RS232 driver requires manual user intervention.
See the Manual Installation chapter for details.
Special Drivers
The Special Drivers sub-menu offers installation of several OS drivers that provide software
interface to some optional hardware components. The choices are shown next:
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LAN
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Wireless LAN
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WWAN
Video Capture
RS232 Exp
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Smart Card
ALPR
- install the software driver for 10/100 Base-T Ethernet LAN
modules
- install software for Intel PRO/Wireless 3945ABG network
adapter
- install or update software for Sierra Wireless radio
- install or update the software driver for video capture device
- install or update the software driver for Oxford RS232
expansion
- install or update the software driver for Smart Card reader
- install or update the ALPR software
Select desired software component and click on the appropriate button - the MW810 Field
Support kit will automatically install or replace selected software. Follow the on-screen
instructions to continue and complete the process.
NOTE: Installation or update of the Video Capture and RS232 Exp drivers require manual
user intervention. See the Manual Installation chapter for details.
Firmware Update
The Firmware Update sub-menu provides installation the CPU and Display firmware
components. The choices are shown next:
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8.4" Display EC
controller
8.4" Display EC
12.1" Display EC
controller
12.1" Display EC
CPU EC
BIOS
- install or update firmware for the 8.4" Display embedded
- install or update firmware for the 8.4" Display video controller
- install or update firmware for the 12.1" Display embedded
- install or update firmware for the 12.1" Display video controller
- install or update firmware for the CPU embedded controller
- install or update the BIOS
Select desired firmware component and click on the appropriate button - the MW810 Field
Support kit will automatically install or replace selected firmware. Follow the on-screen
instructions to continue and complete the process.
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MW810 R1.2 Field Support Kit User’s Manual
Documentation
The Documentation sub-menu provides an access to the MW810 manuals. The choices
are shown next:
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User’s Guide
Installation Manual
CPU Owner’s Guide
12.1” Display's Owner’s Guide
8.4” Display's Owner’s Guide
Software Development Kit
Maintenance Programming Software, User’s Manual
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Manual Installation
Installation or update of several MW810 drivers requires manual user intervention. Follow
steps below to complete the installation.
1. Right click on 'My Computer'
2. For initial driver installation select
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‘Manage Æ Device Manager Æ Other Devices Æ Multimedia Video
Controller' for Video Capture driver
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‘Manage Æ Device Manager Æ Other Devices Æ Multimedia Audio
Controller' for Sound driver
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‘Manage Æ Device Manager Æ Other Devices Æ PCI Serial Port' for RS232
Expansion driver
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‘Manage Æ Device Manager Æ Other Devices Æ TUSB3410 Boot Device' for
TI driver
For driver update select
3.
4.
5.
6.
7.
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‘Manage Æ Device Manager Æ Sound, video and game controllers Æ
Conexant CX23885 Video Capture' for Video Capture driver
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‘Manage Æ Device Manager Æ Sound, video and game controllers Æ
SoundMAX Integrated Digital Audio' for Sound driver
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‘Manage Æ Device Manager Æ Multifunction adapters Æ OX16PCI1952 PCI
UARTs' for RS232 Expansion driver
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‘Manage Æ Device Manager Æ Multi-port serial adapters Æ TUSB3410
Device' for TI driver
Right click on Update Driver
Choose 'No, not this time'
Choose 'Install from a list...'
Check the 'Include this location in the search' option
Click “'Browse' and open the following path of Support Kit CD:
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\Drivers\Common\Video Capturing\ for Video Capture driver
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\Drivers\Common\HD Audio\ for Sound driver
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\Drivers\Common\TPM for TPM driver
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\Drivers\Common\CPU UART Expansion for RS232 Expansion driver
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\Drivers\Common\Display UART for TI driver
8. Click ‘OK Æ OK Æ Next' and finish the installation
9. Restart the unit.
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MW810 R1.2 Field Support Kit User’s Manual
Getting Assistance
For your convenience, the Motorola website provides up-to-date information about the
MW810.
The Web address for the MW810 home page is www.motorola.com/MW810. This site
includes general information about the device, as well as answers to questions regarding
operational issues with the MW810.
For product-specific downloads search at https://compass.motorola.com/go/323749890. This
site provides as follows:
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Recent software / application updates
Updated embedded firmware for your computer
The latest device drivers
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Acronyms and Abbreviations
The following acronyms and abbreviations are used in this document:
ALPR
Automatic License Plate Recognition
BIOS
Basic Input/Output System
CD
Compact Disk
CD-ROM
Compact Disk Read-Only Memory
CDMA
Code Division Multiple Access
CPU
Central Processor Unit
DTE
Data Terminal Equipment
DVD
Digital Versatile Disc
FAQ
Frequently Asked Questions
HSPDA
LAN
High Speed Packet Downlink Access
MPS
Maintenance Programming Software
Local Area Network
MW
Mobile Workstation
OS
RS-232
Operating System
a standard for serial binary data interconnection
UMTS
Universal Mobile Telecommunications System
USB
Universal Serial Bus
WLAN
Wireless Local Area Network
WWAN
Wireless Wide Area Network
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MW810 R1.2 Field Support Kit User’s Manual
Technology that’s second nature™
Motorola, Inc.
1301 E. Algonquin Road,
Schaumburg, IL 60196 U.S.A.
Inside the USA, Americas and Canada, call Motorola System Support Center at 1-800 221-7144
For Europe, the Middle East and Africa, call +420 533 336 123
MOTOROLA and the Stylized M Logo are registered in the U.S. Patent and Trademark Office. All
other product or service names are the property of their respective owners. © Motorola, Inc. 2010.
6802982C90-C
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