Q. - Diamond Point International

Q. - Diamond Point International
KT-RT-BT
fn
f1
f2
fn
fn
User's
er
e
r's Manual
r
f2
f1
VERSION
ON
O
N fn1
1.0
.0
0

►► KT-RT-BT User’s Manual
Kontron AG would like to point out that the information contained in this manual may be subject
to technical alteration, particularly as a result of the constant upgrading of Kontron products. The
attached documentation does not entail any guarantee on the part of Kontron AG with respect to
technical processes described in the manual or any product characteristics set out in the manual.
Kontron AG does not accept any liability for any printing errors or other inaccuracies in the manual
unless it can be proven that Kontron AG is aware of such errors or inaccuracies or that Kontron AG
is unaware of these as a result of gross negligence and Kontron AG has failed to eliminate these
errors or inaccuracies for this reason. Kontron AG expressly informs the user that this manual only
contains a general description of technical processes and instructions which may not be applicable
in every individual case. In cases of doubt, please contact Kontron AG.
This manual is protected by copyright. All rights are reserved by Kontron AG. Copies of all or part
of this manual or translations into a different language may only be made with the prior written
consent of Kontron AG. Kontron AG points out that the information contained in this manual is
constantly being updated in line with the technical alterations and improvements made by Kontron
AG to the products and thus this manual only reflects the technical status of the products by
Kontron AG at the time of printing.
© 2015 by Kontron AG
Printing and duplication, even of sections, is only permissible with the express approval of
Kontron AG
Lise-Meitner-Str. 3-5
86156 Augsburg
Germany
http://www.kontron.com
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
i

Table of Contents
01/ About This Manual
01.01. Related Information...........................................................................1
01.02. Conventions.......................................................................................1
02/ Basic Safety Guidelines
02.01. Intended Use.....................................................................................2
02.02. Maintenance and Operation Overview..............................................2
02.03. Safety.................................................................................................3
02.04. Electrical Hazards..............................................................................3
02.05. Environmental....................................................................................3
02.06. Radio Transmissions.........................................................................4
02.07. Cleaning and Servicing......................................................................4
02.08. Regulatory and Certification..............................................................4
02.09. Lithium Battery Safety Statement......................................................5
03/ Introduction
03.01. About This Guide...............................................................................6
03.02. Unpacking the Device........................................................................6
03.03. Technical Specifications.....................................................................6
03.04. KT-RT-BT Configuration Options.......................................................8
03.05. Parts List............................................................................................9
03.06. Identifying the Device......................................................................10
03.07. Dimensions......................................................................................15
03.08. Touch Screen Features....................................................................16
04/ Getting Started
04.01. First Time Use..................................................................................17
04.02. Charging the Battery........................................................................18
04.03. Powering the Device On and Off.....................................................19
04.04. Installing the Micro SIM Card...........................................................20
04.05. Removing the Micro SIM Card.........................................................21
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
ii

04.06. Installing the MicroSD Card.............................................................22
04.07. Removing the MicroSD Card...........................................................23
04.08. Using the Stylus...............................................................................24
04.09. Removing the Protective Film from the Display...............................24
05/ Operation
05.01. Opening the I/O Compartment Cover..............................................25
05.02. Closing the I/O Compartment Cover................................................26
05.03. Connecting to External Cabling.......................................................27
05.04. Handstrap, Carrying Handle and Shoulder Strap............................30
05.05. Installing the Standard Battery.........................................................34
05.06. Removing the Standard Battery.......................................................36
05.07. Connecting to a Wireless Network...................................................37
06/ Using BIOS Setup Utility
06.01. When to Use the BIOS Setup Utility................................................38
06.02. Accessing the BIOS Setup Utility.....................................................39
06.03. Installation an Operating System.....................................................41
06.04. BIOS Passwords..............................................................................44
06.05. EC and BIOS...................................................................................46
07/ Using the KT-RT-Control Utility
07.01. Overview..........................................................................................51
08/ Troubleshooting
08.01. Troubleshoot the Wi-Fi Connection.................................................53
08.02. Troubleshoot Operating the Computer............................................54
08.03. Call Product Support........................................................................54
09/ Maintenance
09.01. Cleaning the Device.........................................................................55
09.02. Returning the Device.......................................................................55
09.03. Contacting Kontron..........................................................................55
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
iii
About This Manual
01/ About This Manual
The KT-RT-BT User’s Manual provides instruction for qualified personnel to follow when setting up
a new KT-RT-BT device.
This document is intended for use by qualified personnel to compliment the training and expertise,
not to replace it.
01.01. Related Information
Current information and manuals are available for download at the following website:
http://www.kontron.com
01.02. Conventions
Bolded or underlined text is used to emphasize the designated information.
A Note is used to provide additional information for the device or settings.
A Caution is used to warn against potential hazards or to caution against unsafe practices.
A Warning is used to identify immediate hazards for property damage, injury or death.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
1
Basic Safety Guidelines
02/ Basic Safety Guidelines
The following safety guidelines are intended to help protect the user from injury and prevent
damage to the hardware.
„„ Do not place anything on the AC adapters power cable and make sure the cable is not
located where it can be tripped over or stepped on.
„„ Do not cover the AC adaptor as it reduces the cooling
„„ Do not use the AC adapter while it is inside the carrying case.
„„ Use only the AC adapter, power cord, and batteries that are approved for use with the device.
Use of another type of battery or AC adapter may cause risk of fire or explosion.
„„ If you use an extension cable with the AC adapter, ensure that the total ampere rating of
all products plugged in to the extension cable does not exceed the ampere rating of the
extension cable.
„„ If the device is moved between environments with very different temperature and/ or humidity
ranges, condensation may form on or within the device. Avoid damaging the device by
allowing sufficient time for the moisture to evaporate before using the device.
„„ When disconnecting cables, pull on the connector or on its strain relief loop, not on the
cable itself. When pulling out or plugging in the connector, keep it evenly aligned to prevent
bending the connector pins.
02.01. Intended Use
The KT-RT-BT rugged tablet is equipped with multi-functional terminals for stationary and mobile
applications in industrial environments such as logistics, warehousing, fleet management,
manufacturing and the automotive industry.
Read the safety guidelines thoroughly before starting any servicing on the device. Read the
guidelines before powering up the device, and keep this document for later use.
The operator is solely responsible for any damage resulting from unauthorized modifications to the
device.
Unintended Application Use
The device is not designed for use in life-support systems or critical safety/security systems where
system malfunction can lead to the direct or indirect endangerment of human life. The operator is
fully responsible for using the device in these situations.
02.02. Maintenance and Operation Overview
The KT-RT-BT is designed and manufactured according to strict controls and following the stated
safety regulations. The following list identifies incorrect operating uses of the KT-RT-BT. Incorrect
use of the KT-RT-BT can lead to hardware damage, safety issues and possible risk to personnel
health:
„„ The KT-RT-BT is under operation by untrained personnel;
„„ The KT-RT-BT is not maintained as recommended;
„„ The KT-RT-BT is not used as intended.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
2
Basic Safety Guidelines
02.03. Safety
To prevent injury and damage, read the following safety guidelines prior to operating the
device. The manufacturer assumes no liability for any and all damages arising from misuse or
noncompliance with these guidelines.
02.04. Electrical Hazards
Cleaning/Servicing: Power Off the KT-RT-BT
„„ Disconnect the KT-RT-BT from power before cleaning or servicing it.
Power Adapter
Contact an authorized service personnel for repairs to the power pack. In the event of a blown
fuse after replacing the fuse, contact an authorized service personnel to avoid electrical shock.
Use only Supplied Power Cables
Kontron power cables meet industrial requirements for low-temperature flexibility, UV resistance,
and oil resistance. Use only supplied power cables from Kontron.
If other power cables are used, the following may apply:
„„ The operator is solely responsible for the resulting damage;
„„ All Kontron warranties are void.
Environmental Hazards
Do not use the KT-RT-BT in locations near/with flammable gases or vapor.
The use of electrical equipment in explosive environments can be dangerous.
„„ Turn off the device when near a gas station, fuel depot, chemical plant or a place where
blasting operations take place.
02.05. Environmental
Ambient Temperature
The KT-RT-BT operates on the basis of a passive cooling concept which internal waste heat is
released via the housing surface and requires fresh airflow in the environment.
„„ Operating the KT-RT-BT with no fresh cooling air may cause overheating and damage to the
device.
„„ The operating environment should not be enclosed to prevent the cool air being heated by
the heat waste from the device.
Connecting and Disconnecting External Devices
To prevent the considerable damage, the KT-RT-BT and the external device should be
disconnected from power when connecting/disconnecting excluding USB devices.
Only Use Authorized Accessories
Only use the supplied cables, power packs and other accessories that have been tested and
approved by Kontron. Contact your local distributor for further information.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
3
Basic Safety Guidelines
02.06. Radio Transmissions
Permitted Transmission Power
Follow the national regulations for the maximum permitted transmission power.
The operator is solely responsible for this type of operation.
Radio Frequency Limited Locations
Considering the radio frequency limitation in hospitals and aircraft, the KT-RT-BT can only be
installed with permission.
Industrial computers may affect the function of implanted medical devices such as pacemakers
and may cause malfunction.
02.07. Cleaning and Servicing
„„ Disconnect the KT-RT-BT from power before cleaning or servicing.
„„ Never clean the KT-RT-BT with compressed air, a pressure washer or a vacuum cleaner.
„„ If necessary, clean the housing of the KT-RT-BT with a damp cloth.
„„ Clean the touch-screen with a nonabrasive cloth.
02.08. Regulatory and Certification
FCC
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
„„ Reorient or relocate the receiving antenna.
„„ Increase the separation between the equipment and receiver.
„„ Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
„„ Consult the dealer or an experienced radio/ TV technician for help.
Any changes or modifications not expressly approved by the grantee of this device could void the user’s
authority to operate the equipment.
This device is operation in 5.15 – 5.25GHz frequency range, then restricted in indoor use only, Outdoor
operations in the 5.15 – 5.25GHz is prohibit.
This device is slave equipment; the device is not radar detection and not ad-hoc operation in the DFS
band.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
4
Basic Safety Guidelines
Labeling Requirements
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
RF Exposure Information (SAR)
This device meets the government’s requirements for exposure to radio waves. This device is
designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF)
energy set by the Federal Communications Commission of the U.S. Government.
The exposure standard employs a unit of measurement known as the Specific Absorption Rate,
or SAR. The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard
operating positions accepted by the FCC with the EUT transmitting at the specified power level in
different channels.
The highest SAR value for the device as reported to the FCC is 0.57 W/kg when placed next to the
body.
CE Marking
This product has passed the CE test for environmental specifications when shielded cables are
used for external wiring. We recommend the use of shielded cables. Please contact your local
representative for ordering information.
This product has passed the CE test for environmental specifications. Test conditions for passing
included the equipment being operated within an industrial enclosure. In order to protect the
product from being damaged by ESD (Electrostatic Discharge) and EMI leakage, we strongly
recommend the use of CE-compliant industrial enclosure products.
R&TTE
This device complies with the essential requirements of the R&TTE Directive 1999/5/EC.
CB
This device complies with the IEC 60950-1:2005+A1.
02.09. Lithium Battery Safety Statement
Lithium battery inside. Danger of explosion if battery is incorrectly replaced. Replace only with same or
equivalent type recommended by battery manufacturer.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
5
Introduction
03/ Introduction
The KT-RT-BT is a rugged device equipped with 802.11, Bluetooth and GNSS for wireless data
communications.
The KT-RT-BT is a rugged 10.1” tablet computer capable of 1920 x 1200 resolution.
The KT-RT-BT supports the following operating systems:
„„ Windows® Embedded 8.1 Industry 64bits
„„ Windows® Embedded Standard 7 64bits
„„ Windows® 7 Professional 64bits
„„ Android™ 4.4 (by request)
03.01. About This Guide
The KT-RT-BT User Manual provides instruction for qualified personnel to use as a guide for setup
of the device. This document is not intended to replace the training and expertise of the end-user.
03.02. Unpacking the Device
Before you begin the installation or configuration process make sure to inspect all components
and accessories. Contact your representative if there are any missing or damaged items. See
“Contacting Kontron” on page 55.
03.03. Technical Specifications
Table 1. Technical Specifications
Item
Description
Display
10.1-inch LED Backlight, 1920 (W) x 1200 (H) WUXGA
Touch screen
10-point capacitive touch screen
Brightness
1000 nits
CPU
Intel Dual Core Atom E3827 1.75 GHz (Bay Trail)
Operating System
(Optional)
„„
„„
„„
„„
RAM
[email protected] MHz 4 GB RAM (8 GB by request)
Storage
mSATA SSD 120 GB (optional: 240 GB)
Battery
„„ Standard hot swappable battery: 10.8V, 4500mAh, Li-polymer
„„ Extended hot swappable battery: 10.8V, 9000mAh, Li-polymer
Power Supply
AC 100V ~ 240V, 50~60Hz input; [email protected], 65W
Dimensions (W x H x L)
280 mm (11”) x 23 mm (0.9”) x 195 mm (7.7”)
Weight
1.33 kg (2.93 lbs)
Windows® Embedded 8.1 Industry 64bits
Windows® Embedded Standard 7 64bits
Windows® 7 Professional 64bits
Android™ 4.4 (by request)
(optional)
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
6
Introduction
Item
Description
Wireless
WLAN
Wi-Fi IEEE 802.11 a/b/g/n/ac
Bluetooth
Bluetooth V4.0
WWAN (Optional)
Optional for 4G LTE
Sensor
Sensor
Gyroscope, G sensor, E-compass, Light sensor
I/O
Docking Connector
12-pin
DC-IN Jack
x1
Micro SIM Card Slot
x1
MicroSD Slot
x1
Audio Jack
x1; headphone / microphone combo
USB 3.0
x1; type A
USB 2.0
x1; type A
RS-232
x1
Micro HDMI
x1
Ethernet
x1
Security
TPM
TPM 1.2
BIOS On/Off for I/Os
Yes
Data Collection
Camera
„„ Front: 2.0 Mega-Pixels camera
„„ Rear: 5.0 Mega-Pixels camera with LED auxiliary light and
GNSS
Yes
NFC
Optional
Barcode Reader
Optional
Magnetic Stripe Reader
Optional
Smart Card Reader
Optional
Auto-focus
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
7
Introduction
Item
Description
Rugged Specifications
Drop
153 cm (5 feet), 26 drops on plywood
„„ Vibration (MIL-STD-810G Method 514.6 Category 4,
MIL-STD 810G
„„
„„
„„
„„
Fig 514.6C-1, Fig 514.6C-2, Fig 514.6C-3)
Drop (MIL-STD-810G Method 516.6 Procedure IV)
Mechanical shock
(MIL-STD-810G Method 516.6 Procedure I, Procedure V)
Operation and storage temperature
(MIL-STD-810G Method 501.5 and 502.5)
Humidity MIL-STD-810G Method 507.5 Humidity Procedure II
Aggravated Cycles (Fig 507.5-7)
IP rating
IP65
Operating Temperature
Range
-20°C (-4°F) to 50°C (122°F)
Storage Temperature
Range
-30°C (-22°F) to 70°C (158°F)
Humidity
5-95% without condensation
03.04. KT-RT-BT Configuration Options
The following options are available for the KT-RT-BT:
„„ NFC module
„„ Barcode reader
„„ Smart card reader
„„ High capacity battery
„„ 4G LTE
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
8
Introduction
03.05. Parts List
The KT-RT-BT is shipped with the following items. All other accessories are sold and ordered
separately. For help, contact your local Kontron sales representative. See “Contacting Kontron” on
page 55.
fn
f1
f2
fn
KT-RT-BT
Power Adapter
Stylus
2-Point Carrying Handle
2-Point Shoulder Strap
4-Point Handstrap
Hitch D-rings
(Attaching straps)
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
9
Introduction
03.06. Identifying the Device
Overview
1
2
fn
f1
f2
3
fn
4
6
Figure 1. Overview
5
Table 2. Overview
No
Item
Description
1
Left view
See “Side View” on page 13 for further information.
2
Front view
See “Front View” on page 11 for further information.
3
Rear view
See “Rear View” on page 14 for further information.
4
Right view
See “Side View” on page 13 for further information.
5
Rubber bumpers
Easy to grip rubber bumpers enable the rugged tablet to withstand
shocks and drop for use in demanding environments.
6
Bottom view
See “Bottom View” on page 12 for further information.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
10
Introduction
Front View
1
14
13
12
2
fn
f1
f2
fn
3
4
5
6
11 10 9 8 7
Figure 2. Front View
Table 3. Front View
No
Item
Description
1
Front camera
2.0 Mega-Pixels camera.
2
Touch screen
5-point capacitive touch.
3
Barcode trigger
If barcode scanner is installed, press to scan.
4
Battery LED
Display battery status, see “LED Status” on page 12.
5
Wi-Fi LED
The Wi-Fi LED lights to indicate Wi-Fi is enabled.
6
FN LED
The FN LED lights when the function switch on.
7
Home key
Windows® 8 home key.
8
Volume +
Volume increase.
9
Volume -
Volume decrease.
10
Power key
Turns the KT-RT-BT on or off.
11
Power LED
The power LED lights when the device is on.
12
F2 key
Programmable function key.
13
F1 key
Programmable function key.
14
FN key
Programmable function key.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
11
Introduction
LED Status
Table 4. LED Status
Item
Status
Power
Battery
FN
Wi-Fi
Description
Green: On
Power on
Off
Power off
Green: On
Fully charged
Amber: On
Charging
Amber:
Blinking
Low power < 15%
Off
Not charging / no battery
Blue: On
FN function switch on
Blue: Off
FN function switch off
Blue: On
Wi-Fi on
Blue: Off
Wi-Fi off
Bottom View
1
2
3
Figure 3. Bottom View
Table 5. Bottom View
No
Item
Description
1
Docking connector
12 pin connector for docking onto a station.
2
Kensington lock
Lock the KT-RT-BT to a stationary object for security.
3
Pass-through
Dual pass-through for WLAN, GNSS and WWAN.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
12
Introduction
Side View
Left view
6
2.0
1
7
8
9
10
11
ON
2
3
OFF
SIM SD
3.0
4
Right view
5
12
14
13
15
Figure 4. Side Views
Table 6. Side View
No
Item
Description
1
Left I/O
compartment
cover
Open to access the USB 2.0 port.
2
Micro HDMI
Connect HDMI devices to the KT-RT-BT.
3
MicroSD slot
Insert microSD card in to the slot.
4
Left I/O
compartment
cover
Open to access the left I/O ports.
5
Tether hole
Stylus can be tethered to it.
6
USB 2.0
Connect USB devices to the KT-RT-BT.
7
Battery switch
Switch to ON to provide power from the backup battery.
8
Micro SIM slot
Insert micro SIM card for 4G LTE communication function.
9
USB 3.0
Connect USB devices to the KT-RT-BT.
10
Audio jack
Connect a 3.5 mm jack for a headphone or external speakers.
11
Ethernet
Connect the KT-RT-BT to an Ethernet (RJ-45) cable.
12
DC-IN jack
Insert power connector to charge battery.
13
RS-232
Connect the KT-RT-BT to a serial device.
14
DC-IN cover
Open to access the DC-IN jack.
15
Right I/O
compartment
cover
Open to access the right I/O port.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
13
Introduction
Rear View
1
2
3
4
5
5
Figure 5. 7
Rear View
6
Table 7. Rear View
No
Item
Description
1
Battery
To install a battery, an external battery is optional.
2
Rear camera
5.0 Mega-Pixels camera with LED auxiliary light.
3
Barcode reader
For installing a barcode reader (Optional).
4
NFC sensing area
For detecting NFC devices. (Optional)
5
Securing holes
Secure the bumpers and the D-rings for the handstrap and shoulder
strap.
6
Expansion bay
Remove the cover to find the expansion accessory connector.
7
Stylus holder
Place stylus here.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
14
Introduction
03.07. Dimensions
The following image lists the device dimensions without add-ons (mm/inches).
280
/ 11
28 / 11
f1
f2
19.5 / 7.7
195 / 7.7
fn
fn
Figure 6. Front View Dimensions
23
0.9
2.3 //0.9
Figure 7. Side View Dimensions
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
15
Introduction
03.08. Touch Screen Features
Always use the point of the stylus for clicking or making strokes on the touch screen.
Never use an actual pen, pencil, or sharp/abrasive object on the touch screen.
The stylus is used as if it were a pen or pencil. Touch the screen with the tip of the stylus then
remove the stylus from the screen.
After each use, replace the stylus in the stylus holder for proper care and to preserve the life of the
stylus.
Using a stylus is similar to moving the mouse pointer then left-clicking icons on a desktop
computer screen.
The following actions are available through the use of the stylus:
„„ Open applications
„„ Choose commands in menu
„„ Select options in dialog box or drop-down menu
„„ Drag the scroll bar
„„ Drag across the text to select content
„„ Place the cursor in a text box before typing
A right click is generated by tapping the mouse icon in the system tray. After tapping, the mouse
icon highlights the right button of the icon in red. The next touch screen tap is treated as a right
click. The mouse icon returns to the left button highlighted in red so subsequent taps are treated
as left clicks.
A stylus replacement kit is available.
To prevent damage or malfunction, always dry the touch screen when wet.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
16
Getting Started
04/ Getting Started
This section provides an outline of the steps necessary to setup a new KT-RT-BT. A detailed guide
follows the listed items, see as follows.
For additional technical assistance, contact your Kontron representative. See “Contacting Kontron”
on page 55.
It is recommended to installing or remove accessories on a clean, well-lit work
surface. To protect yourself and the device from electrostatic discharge, wear antistatic wrist straps or place the device on an anti-static mat.
04.01. First Time Use
1. Open the left I/O compartment cover. See “Opening the I/O Compartment Cover” on page
25.
2. Switch the switch to the ON position.
ON
OFF
SIM
Figure 8. Switching the Battery Switch
3. Close the left I/O compartment cover. See “Closing the I/O Compartment Cover” on page
26.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
17
Getting Started
04.02. Charging the Battery
When you use the AC adapter to connect your KT-RT-BT to a power outlet, the standard and
external (optional) battery will automatically begin to recharge.
While the battery is charging, the power LED will be active. When the battery is fully charged, the
power LED is lit a solid green.
1. Flip open the DC-IN cover to expose the DC-IN jack.
Figure 9. Opening the DC-IN Cover
2. Connect the AC adapter to the DC-IN port.
Figure 10. Connecting the AC Adapter
After charging the battery, disconnect the AC adapter and close the DC-IN cover.
1. Insert one end of the cover first and angle the cover to seat it in place.
2. Push in the cover to seal the DC-IN compartment.
Figure 11. Closing the DC-IN Cover
The DC-IN cover must be inserted correctly to prevent internal damage to the device.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
18
Getting Started
04.03. Powering the Device On and Off
Powering On the Device
Only power on the KT-RT-BT after connecting all of the peripherals and cabling.
1. Press and hold the power button until the screen lights. The device runs through the start up
sequence and powers up.
fn
Figure 12. Power On the KT-RT-BT
Powering Off the Device
„„ Start screen:
Tap
> Shut down.
„„ Desktop screen:
1. Tap and hold
at the bottom left corner of the Desktop screen.
2. Tap Shut down or sign out > Shut down.
„„ Both Start screen and Desktop screen:
1. Display charm bar and tap Settings.
2. Tap Power > Shut down.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
19
Getting Started
04.04. Installing the Micro SIM Card
The device includes a micro SIM card slot for cellular and wireless connection. Only a micro SIM
card is supported in the slot.
Check with your network or cellular service provider for availability and cost rates.
1. Power off the KT-RT-BT. See “Powering Off the Device” on page 19.
2. Open the left I/O compartment cover. See “Opening the I/O Compartment Cover” on page
25.
3. Locate the micro SIM slot in the left I/O parts.
Left view
2.0
ON
OFF
SIM SD
Micro SIM Slot
3.0
Figure 13. Left View: Locating the Micro SIM Slot
4. Take the micro SIM card from its packaging.
5. The micro SIM card has a corner missing. Align the SIM card with the slot making sure that
the corners match.
6. Insert the micro SIM card and press it in until an audible click sounds.
ON
OFF
SIM SD
3.
Figure 14. Installing the Micro SIM Card
7. Close the left I/O compartment cover. See “Closing the I/O Compartment Cover” on page
26.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
20
Getting Started
04.05. Removing the Micro SIM Card
1. Power off the KT-RT-BT. See “Powering Off the Device” on page 19.
2. Open the left I/O compartment cover. See “Opening the I/O Compartment Cover” on page
25.
3. Locate the micro SIM slot in the left I/O parts.
Left view
2.0
ON
OFF
SIM SD
Micro SIM Slot
3.0
Figure 15. Left View: Locating the Micro SIM Slot
4. Press the micro SIM card in and release it. The card springs out.
5. Grasp the micro SIM card and remove it from the slot.
Figure 16. Removing the Micro SIM Card
6. Close the left I/O compartment cover. See “Closing the I/O Compartment Cover” on page
26.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
21
Getting Started
04.06. Installing the MicroSD Card
The device supports microSD card for easier data storage.
1. Open the left I/O compartment cover. See “Opening the I/O Compartment Cover” on page
25.
2. Locate the microSD slot in the left I/O parts.
Left view
2.0
ON
OFF
MicroSD Slot
SIM SD
3.0
Figure 17. Left View: Locating the MicroSD Slot
3. The microSD card has a beveled edge. Align the microSD card with the slot making sure that
the corners match.
4. Insert the microSD card and press it in until an audible click sounds.
ON
OFF
SIM SD
3.
Figure 18. Installing the MicroSD Card
5. Close the left I/O compartment cover. See “Closing the I/O Compartment Cover” on page
26.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
22
Getting Started
04.07. Removing the MicroSD Card
1. Open the left I/O compartment cover. See “Opening the I/O Compartment Cover” on page
25.
2. Locate the microSD slot in the left I/O parts.
Left view
2.0
ON
OFF
SIM SD
MicroSD Slot
3.0
Figure 19. Left View: Locating the MicroSD Slot
3. Press the microSD card in and release it. The card springs out.
4. Grasp the microSD card and remove it from the slot.
Figure 20. Removing the MicroSD Card
5. Close the left I/O compartment cover. See “Closing the I/O Compartment Cover” on page
26.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
23
Getting Started
04.08. Using the Stylus
Following the information below when using a stylus:
„„ Use only the included stylus to touch the screen. Do not place any objects on its surface and
do not press down strongly with sharp-pointed or hard objects that may leave marks (e.g.,
nails, pencils and ball point pens).
„„ Use the stylus only for touching the screen. Using it for any other purpose may damage the
stylus and result in scratches on the screen.
„„ The pointer cannot follow the stylus movement if you move the stylus too quickly.
To make a selection, tap the screen once with the stylus. To double-click, tap twice without
pausing. To do a right-click, tap the screen once and hold the tip of the stylus on the screen, the
right-click icon appears.
04.09. Removing the Protective Film from the Display
The front display of the KT-RT-BT is protected during transport by a transparent film. This film
should remain on the front display during assembly to avoid damage to the front display surface.
Only remove the film once all of the assembly work has been completed.
fn
f1
f2
fn
Figure 21. Removing the Protective Film
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
24
Operation
05/ Operation
05.01. Opening the I/O Compartment Cover
1. Place the device display side down on a clean work surface.
2. Locate the I/O compartment cover.
Left view
ON
OFF
SIM SD
3.0
Left I/O
Compartment
Cover
Right I/O
Compartment
Cover
2.0
Left I/O
Compartment
Cover
Right view
Figure 22. Side View: Locating the I/O Compartment Cover
3. Unlock the latch. (Only available for the left I/O compartment cover)
Figure 23. Unlocking the Latch
4. Pull out the I/O compartment cover.
Figure 24. Openin the I/O Compartment Cover
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
25
Operation
05.02. Closing the I/O Compartment Cover
1. Place the device display side down on a clean work surface.
2. Locate the I/O compartment cover.
Left view
ON
OFF
SIM SD
3.0
Left I/O
Compartment
Cover
Right I/O
Compartment
Cover
2.0
Left I/O
Compartment
Cover
Right view
Figure 25. Side View: Locating the I/O Compartment Cover
3. Flip the I/O compartment cover and install.
Figure 26. Installing the I/O Compartment Cover
4. Lock the latch. (Only available for the left I/O compartment cover)
Figure 27. Locking the Latch
The I/O compartment cover must be inserted correctly to prevent internal damage to the device.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
26
Operation
05.03. Connecting to External Cabling
To prevent damage to the device, connect all cabling and accessories before
powering up the device.
Connect USB Cabling
The KT-RT-BT have one USB 3.0 and one USB 2.0 ports for connecting USB devices, such as a
digital camera, scanner, printer, modem, and mouse. The USB ports support USB 2.0 or USB 3.0
devices.
1. Open the left I/O compartment cover. See “Opening the I/O Compartment Cover” on page
25.
2. Connect to USB device via USB cable.
Figure 28. Connect USB 2.0 Cabling
SIM SD
3.0
Figure 29. Connect USB 3.0 Cabling
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
27
Operation
Connect Ethernet Cabling
The KT-RT-BT provide have a Ethernet port for connecting Ethernet.
Use a shielded cable is required to maintain emissions and susceptibility compliance.
1. Open the left I/O compartment cover. See “Opening the I/O Compartment Cover” on page
25.
2. Connect LAN cable to Ethernet port on the KT-RT-BT.
3.0
Figure 30. Connect Ethernet cabling
Connect Audio Cabling
For higher audio quality, you can send sound through external audio devices such as speakers,
headphones, or earphone using audio connector.
1. Open the left I/O compartment cover. See “Opening the I/O Compartment Cover” on page
25.
2. Connect the audio cable.
3.0
Figure 31. Connect Audio Cabling
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
28
Operation
Connect Micro HDMI Cabling
Connect to HDMI devices via micro HDMI cable.
1. Open the left I/O compartment cover. See “Opening the I/O Compartment Cover” on page
25.
2. Connect micro HDMI cable to micro HDMI port on the KT-RT-BT.
ON
OFF
3.
SIM SD
HD
MI
Figure 32. Connect Micro HDMI Cabling
Connect RS-232 Cabling
Connect to RS-232 devices via RS-232 cable.
1. Open the right I/O compartment cover. See “Opening the I/O Compartment Cover” on page
25.
2. Align the RS-232 cable with the port in the device and connect it.
3. Turn the locking screws on the cable to secure it to the device.
Figure 33. Connect RS-232 Cabling
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
29
Operation
05.04. Handstrap, Carrying Handle and Shoulder Strap
The KT-RT-BT is equipped with a handstrap, a carrying handle and a shoulder strap for
convenience and choice. Select the accessory that is right for your needs.
The handstrap can be installed with either the shoulder strap or the carrying handle. However, the
handle and shoulder strap can not be installed together due to space constraints.
For more information, see “Connecting the Handstrap” on page 30, “Connecting the Carrying
Handle” on page 32 and “Connecting the Carrying Handle” on page 32.
Connecting the Handstrap
1. Remove the screws securing the bumpers.
Figure 34. Removing the Screws
2. Install the D-rings.
Make sure the D-rings are tightly secured before installing the handstrap.
Figure 35. Installing the D-rings
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
30
Operation
3. Connect the handstrap on the D-rings.
When the handstrap is installed, the stylus can be placed under the strap.
Figure 36. Connecting the Handstrap
Removing the Handstrap
1. Unlock the handstrap from the D-rings.
Figure 37. Removing the Handstrap
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
31
Operation
2. Remove the D-rings.
Figure 38. Removing the D-rings
3. Secure the bumper and the KT-RT-BT with screws.
Figure 39. Securing the Screws
Connecting the Carrying Handle
1. Attach the clips to the metal loop on the bumper.
Metal Loop
Figure 40. Connecting the Carrying Handle
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
32
Operation
Removing the Carrying Handle
1. Press in the clips to release them from the metal loop.
2. Remove the clips.
Metal Loop
Figure 41. Removing the Carrying Handle
Connecting the Shoulder Strap
1. Attach the clips to the metal loop on the bumper.
Metal Loop
Figure 42. Connecting the Shoulder Strap
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
33
Operation
Removing the Shoulder Strap
1. Press in the clips to release them from the metal loop.
2. Remove the clips.
Metal Loop
Figure 43. Removing the Shoulder Strap
05.05. Installing the Standard Battery
The following instructions are for both standard and external batteries. The external battery is an
optional component. Only use components specifically designed for this device. Contact your local
representative for ordering information.
Make sure the power switch is switched to ON before installing the standard/external
battery. See “First Time Use” on page 17.
1. Place the device display side down on a clean work surface.
2. Locate the battery.
Locking Switch
Release Button
Battery
Figure 44. Rear View: Locating the Battery
3. Align the tabs on the battery with the slots on the chassis.
4. Angle the battery in place and set the tabs in the chassis slots.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
34
Operation
5. Lower the raised end of the battery and press in place until an audible click is heard.
Figure 45. Installing the Battery
6. Slide the locking switch on the top-left side to lock the battery.
Figure 46. Locking the Battery
Make sure the latch is securely locked to prevent the battery from falling.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
35
Operation
05.06. Removing the Standard Battery
1. Place the device display side down on a clean work surface.
2. Locate the battery.
Locking Switch
Release Button
Battery
Figure 47. Rear View: Locating the Battery
3. Slide the locking switch on the top-left side to the unlock position.
Figure 48. Unlock the Battery
4. Press and hold the release button as shown in the image to release the battery.
5. Hold the battery and angle the left side up to remove.
Figure 49. Removing the Battery
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
36
Operation
05.07. Connecting to a Wireless Network
Before you can make use of the KT-RT-BT wireless functions, you need to connect to a network.
The following is a set of procedures for connecting to a wireless network.
1. Before beginning, make sure your Wi-Fi setting is enabled and you are within range of a
wireless network. If your Wi-Fi setting is disabled, proceed to step 2.
„„ Look at the Network icon located at the right side of the taskbar. If the icon displays an
X in a red circle, you are not within range of a wireless network. Move to a different spot
until the Wi-Fi icon changes status indicating availability to a wireless network.
2. From any screen, open the Charms bar by sliding your finger inward from the screen’s right
edge. The Charms bar displays along the screen’s right side.
3. In the Charms bar, tap Settings to open the Settings menu.
4. In Settings, tap the Network icon to display the Networks connection settings.
5. The Wi-Fi menu displays. By default, the Wi-Fi menu is set to Off. Tap the bar next to Off to
toggle Wi-Fi to On. This enables the Wi-Fi option.
6. Once W-Fi is enabled a listing of all available wireless networks displays. The wireless
networks with the strongest signal are atop the list.
7. Select the network you want to connect to, and tap the Connect button. You can tap the
Connect Automatically check box if you connect to this network frequently. If you connect
to the network, you are finished with the process. The network is considered an Open
unsecured network, no password is required.
8. If a password is required, type the password in the Enter the network security key
field. Alternatively, you can also push the WPS button on your router to begin the security
handshake.
9. Tap Next to finish the connection process.
You have successfully connected to a wireless network.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
37
Using BIOS Setup Utility
06/ Using BIOS Setup Utility
Your ruggedized tablet has a BIOS setup utility which allows you to configure important system
settings, including settings for the Boot and AP menus as well as the device’s basic settings--the
system reads the basic settings during initialization in order to boot correctly
06.01. When to Use the BIOS Setup Utility
You need to run the BIOS Setup utility when:
„„ Restoring to BIOS settings to factory default
„„ Modifying specific hardware settings
„„ Modifying specific settings to optimize system performance
„„ Installing Windows 7 operating system
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
38
Using BIOS Setup Utility
06.02. Accessing the BIOS Setup Utility
The BIOS Setup Utility screens shown in this chapter are for your reference only. The
actual images or settings on your tablet computer may differ.
The BIOS Setup Utility program may have been updated after the publication of this
manual.
To run the BIOS Setup Utility, use the following procedures:
1. Perform one of the following:
„„ If the KT-RT-BT is powered off
Press the Power button to start up the device. The power LED lights.
Quickly press and hold the Windows Home key until the BIOS Post screen displays.
„„ If the KT-RT-BT is powered on
Press the Power button to shut down the device.
Quickly press and hold the Windows Home Key until the BIOS Post screen displays.
The BIOS POST screen appears as shown.
2. From the BIOS POST screen select App Menu to open the BIOS Setup Utility.
Figure 50. BIOS POST Screen
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
39
Using BIOS Setup Utility
Due to the device’s fast boot up and boot down time, there is only a small time frame of a few
seconds between the release of the Power button and the opportunity to press the Windows Home
key.
The App Menu displays.
Figure 51. BIOS Setup Utility: App Menu Screen
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
40
Using BIOS Setup Utility
06.03. Installation an Operating System
Setting Up a Windows 7 Installation Environment
There are several settings in BIOS that must be modified before you can install a Windows 7
operating system.
Use the following guidelines to prepare the BIOS environment:
„„ Step 1: Enable CSM Support
1. Access the BIOS Setup Utility, see “Accessing the BIOS Setup Utility” on page 39.
2. Navigate to APP Menu > Main > Boot Features.
3. Locate the CSM Support setting and tap the drop-down menu to display the options.
4. Tap Yes to enable CSM support.
Figure 52. Main > Boot Features
„„ Step 2 Enable Legacy Boot
1. Access the BIOS Setup Utility, see “Accessing the BIOS Setup Utility” on page 39.
2. Navigate to APP Menu > Main > Boot Features.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
41
Using BIOS Setup Utility
3. Locate the Legacy Boot setting and tap on the menu to select On enable legacy boot.
Figure 53. Main > Boot Features
„„ Step 3: Enable USB 2.0 Support
1. Access the BIOS Setup Utility, see “Accessing the BIOS Setup Utility” on page 39.
2. Navigate to APP Menu > Advanced > Miscellaneous Configuration.
3. Locate the USB Controller Select drop-down menu and tap on it.
4. Tap USB 2.0 from the menu list. USB 2.0 is now enabled for the device.
Figure 54. Advanced > Miscellaneous Configuration
„„ Step 4: Advanced > Miscellaneous Configuration
„„ Save the Settings
After you configure BIOS, you will need to save the settings.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
42
Using BIOS Setup Utility
1. Navigate to APP Menu > Exit and tap Exit Saving Changes.
Figure 55. Exit the BIOS Utility
2. A prompt display, tap Yes to save the configuration.
The BIOS settings are configured and the Windows 7 operating system can be installed.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
43
Using BIOS Setup Utility
06.04. BIOS Passwords
Setting Up a Supervisor Password
To setup a supervisor password, follow the procedure as described:
1. Go to APP Menu > Security > Account’s Password Status.
2. Tap the Enter icon next to Setup the Supervisor Password to access the virtual keyboard.
Figure 56. Security > Account’s Password Status
3. Tap the password to use for the Supervisor profile and tap Enter.
Figure 57. Set Supervisor Password
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
44
Using BIOS Setup Utility
4. Verification of the password is required. Tap the same password again and tap Enter to
confirm the new password.
5. Navigate to APP Menu > Exit.
Figure 58. Exit Screen
6. Tap Exit Saving Changes to display the confirmation screen.
7. Tap Yes to save the new configuration settings.
After setting the Supervisor password, the password is required to access the BIOS Setup Utility.
Changing a Supervisor Password
1. Navigate to APP Menu > Security > Account’s Password Status.
2. Tap the Enter icon next to Setup Supervisor Password.
3. Enter the current supervisor password.
4. Enter a new password.
5. Enter the new password again to confirm.
6. Go to APP Menu > Exit.
7. Tap Exit Saving Changes and tap Yes to save the configuration.
Resetting a Supervisor Password
A supervisor password can not be reset. In the event that you forget the supervisory password,
you will need to reflash the BIOS to enter the BIOS menus. Refer to “Updating BIOS” on page
46 to reflash the BIOS.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
45
Using BIOS Setup Utility
06.05. EC and BIOS
Updating BIOS
This procedure allows you to update and reflash the system BIOS. Both procedures follow the
same steps as described in the following.
Make sure to protect your device from power loss during the BIOS update procedure to prevent
irreparable damage to your system’s mainboard.
For this procedure, it is highly recommended to connect the device to the AC adapter to prevent a
sudden loss of power during the BIOS updating process.
1. Contact your technical sales or technical representative to obtain the correct BIOS file.
2. Copy the BIOS file on to the USB device.
3. Connect the USB device to one of the device’s USB ports and power on the KT-RT-BT.
A USB keyboard is required for entering command.
4. Once the device is on and the Windows 8 Home screen displays, open the Charms bar by
sliding your finger inward from the screen’s right edge. The Charms bar displays.
5. Tap Settings from the displayed menus.
Figure 59. Charms Bar > Settings
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
46
Using BIOS Setup Utility
6. Tap Change PC settings.
Figure 60. Change PC Settings
7. From the PC settings menu, tap Update and recovery to continue.
Figure 61. Update and Recovery
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
47
Using BIOS Setup Utility
8. From the Update and recovery screen, tap Recovery.
The Advanced startup option displays.
Figure 62. Recovery
9. Under Advanced startup, tap Restart now.
Figure 63. Restart Now
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
48
Using BIOS Setup Utility
10. Tap Use a device to select a boot up preference.
Figure 64. Use a Device
11. From the Use a device menu, tap Internal Shell to open the command screen.
Make sure connect the KT-RT-BT to the AC adapter to prevent a sudden loss of
power.
Figure 65. Internal Shell
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
49
Using BIOS Setup Utility
12. In the command screen, enter fs1: to select the USB device already connected to the
device. The command directs you to the USB device’s root menu.
Figure 66. Internal Shell Command Screen
13. If the BIOS file is in a folder and not in the root directory, navigate to the target folder.
14. Type wf (.nsh) and tap Enter. wf is the designated BIOS file.
Do not turn off your device or interfere with the reflash process until the process is complete.
15. Reboot the KT-RT-BT.
The BIOS is now updated.
Updating EC
Connect the KT-RT-BT to the AC adapter to prevent a sudden loss of power.
1. Updating EC requires the use of the Internal Shell Command menu, refer to steps 1 to 12 of
“Updating BIOS”.
2. Enter the EC source file folder.
3. In the source folder, enter f.
4. Do not turn off your device or interfere with the reflash process until the process is complete.
The system reboots once the process is completed.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
50
Using the KT-RT-Control Utility
07/ Using the KT-RT-Control Utility
07.01. Overview
The KT-RT-Control resident program is designed to provide near-instant access to your device’s
settings and configuration within a single, easy to use interface.
The following information illustrates and describes the various settings available for configuration
through the KT-RT-Control menus.
Important: Do not terminate or remove the KT-RT-Control program manually or the ambient light
sensor and the function buttons will be malfunction.
Download the latest information and documentation through the Kontron official site:
http://www.kontron.com
Figure 67. KT-RT-Control Overview
Function
Description
EXIT
Minimize KT-RT-Control and return to the desktop.
Button Lock
Lock or unlock all the physical buttons except Power button.
Screen Auto Rotate
Disable or enable screen auto rotate function.
Airplane
Turn on or off the airplane mode.
Battery
Shows the battery level or charging status.
Brightness
Adjust brightness level and enable or disable auto brightness
function.
Volume Control
Adjust volume level and enable or disable mute function.
GNSS
Disable or enable GNSS function.
Wi-Fi
Disable or enable Wi-Fi function.
Bluetooth
Disable or enable Bluetooth function.
Mobile Broadband
Disable or enable mobile broadband function.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
51
Using the KT-RT-Control Utility
Function
Description
Touch Screen Lock
Lock or unlock the touch screen.
ECO Mode
Disable or enable ECO mode to save battery life when using the
device.
Power Plan
Manage how your tablet uses power.
Info Viewer
View system specifications. The menu is for display only.
Display Switch
Choose a display mode when connect to another output device.
Pass-through Switch
Switch the usage of internal antenna or external antenna on vehicle
docking.
Button Setting
Pre-defined functions settings. Supports function button customizing.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
52
Troubleshooting
08/ Troubleshooting
Use the troubleshooting tables in this section to fix problems with the Wi-Fi connection, 802.1x
security, or general problems with operating the computer.
If you send the computer in for service, it is your responsibility to save the computer
data and configuration. Kontron is responsible only for ensuring that the hardware
matches the original configuration when repairing or replacing the computer.
08.01. Troubleshoot the Wi-Fi Connection
Use this troubleshooting table to help solve problems with your 802.11 radio connection.
Q. When you turn on the computer after it was suspended for a while (10 to 15 minutes or
longer), it can no longer send or receive messages over the network.
A. Host may have deactivated or lost current terminal emulation session. In a TCP/IP direct
connect network, turn off the “Keep Alive” message from host to maintain the TCP session
while the computer is suspended.
Q. The computer is connected to the network and you move to a new site to collect data. Your
computer now shows you are not connected to the network.
A. Move closer to an access point or to a different location to reestablish communications until
you reconnect with the network.
Q. The computer appears to be connected to the network, but you cannot establish a terminal
emulation session with the host computer.
A. There may be a problem with the host computer, or with the connection between the access
point and the host computer. Check with the network administrator to make sure the host is
running and allowing users to log in to the system.
Q. The computer appears to be connected to the network, but the host computer is not receiving
any information from the computer.
A. There may be a problem with the connection between the access point and the host
computer. Check with the network administrator or use your access point user’s manual.
Q. A network connection icon appears in the toolbar, but then disappears.
A. The computer may not be communicating with the intended access point. Make sure the
network name matches the access point network name.
The access point may not be communicating with the server. Ensure the access point is
turned on, properly configured, and has 802.1x security enabled.
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
53
Troubleshooting
08.02. Troubleshoot Operating the Computer
Use this section to troubleshoot problems that may prevent you from being able to operate the
computer.
Q. You press the Power button and nothing happens.
A. Make sure that power is connected to the computer.
Q. The computer appears to be locked and you cannot enter data.
A. Restart the computer.
08.03. Call Product Support
Simple instructions please contact the dealer, contact Kortron representative, or leave a message
visit the Kontron website at www.kontron.com.
To better assist you have the following information ready:
„„ Configuration number
„„ Serial number
„„ Operating system, BIOS, and MCU versions
„„ Service pack version
„„ System component versions
„„ If you are using security, know the type and the full set of parameters
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
54
Maintenance
09/ Maintenance
09.01. Cleaning the Device
Danger to electric shock when cleaning or maintaining the KT-RT-BT.
To avoid electric shock, turn the KT-RT-BT off and disconnect it from the power supply before cleaning or
maintaining it.
Housing
„„ The housing of the KT-RT-BT is best cleaned with a damp cloth.
„„ Use compressed air, a high-pressure cleaner or vacuum cleaner may damage the surface.
„„ Use a high-pressure cleaner, the additional risk of water entering the KT-RT-BT may damage
the electronics or touch screen.
Touch Screen
„„ Use neutral detergent or isopropyl alcohol on a clean soft cloth to clean the panel surface.
„„ Prevent using any kind of chemical solvent, acidic or alkali solution.
09.02. Returning the Device
Please put the contents in the original package gently when you need to return the KT-RT-BT.
09.03. Contacting Kontron
If you experience technical difficulties, please consult your distributor or contact the technical
services department:
http://www.kontron.com
KT-RT-BT User’s Manual Version 1.0
www.kontron.com
55
Kontron, a global leader in embedded computing technology and trusted advisor in IoT,
works closely with its customers, allowing them to focus on their core competencies by
offering a complete and integrated portfolio of hardware, software and services designed to
help them make the most of their applications.
With a significant percentage of employees in research and development, Kontron creates
many of the standards that drive the world’s embedded computing platforms; bringing to life
numerous technologies and applications that touch millions of lives. The result is an
accelerated time-to-market, reduced total-cost-of-ownership, product longevity and the best
possible overall application with leading-edge, highest reliability embedded technology
Kontron is a listed company. Its shares are traded in the Prime Standard segment of the
Frankfurt Stock Exchange and on other exchanges under the symbol “KBC”. For more
information, please visit: www.kontron.com
CORPORATE OFFICES
EUROPE, MIDDLE EAST
& AFRICA
NORTH AMERICA
ASIA PACIFIC
Lise-Meitner-Str. 3-5
86156 Augsburg
Germany
Tel.: + 49 821 4086-0
Fax: + 49 821 4086-111
[email protected]
14118 Stowe Drive
Poway, CA 92064-7147
USA
Tel.: + 1 888 294 4558
Fax: + 1 858 677 0898
[email protected]
1~2F, 10 Building, No. 8 Liangshuihe 2nd Street,
Economical & Technological Development Zone,
Beijing, 100176, P.R. China
Tel.: + 86 10 63751188
Fax: + 86 10 83682438
[email protected]
Copyright © 2015 Kontron AG. All rights reserved. All data is for information purposes only and not guaranteed for legal purposes. Information has been carefully checked and is believed to be accurate;
however, no responsibility is assumed for inaccuracies. Kontron and the Kontron logo and all other trademarks or registered trademarks are the property of their respective owners and are recognized.
Specifications are subject to change without notice.
About Kontron
Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF

advertisement