Grandstream Networks, Inc.
Grandstream Networks, Inc.
GXP2130/GXP2140/GXP2160
Enterprise IP Phone User Guide
GXP2130/GXP2140/GXP2160 USER GUIDE
GXP2130/GXP2140/GXP2160 User Guide
Index
DOCUMENT PURPOSE............................................................................. 5
GUI INTERFACE EXAMPLES .................................................................... 6
GNU GPL INFORMATION .......................................................................... 7
WELCOME ................................................................................................. 8
PRODUCT OVERVIEW .............................................................................. 9
FEATURE HIGHTLIGHTS ..................................................................................................................... 9
GXP2130/GXP2140/GXP2160 TECHNICAL SPECIFICATIONS ........................................................ 10
INSTALLATION ........................................................................................ 15
EQUIPMENT PACKAGING ................................................................................................................. 15
CONNECTING YOUR PHONE ........................................................................................................... 15
GXP2200EXT MODULE ...................................................................................................................... 16
SAFETY COMPLIANCES .................................................................................................................... 17
WARRANTY......................................................................................................................................... 17
GETTING TO KNOW GXP2130/GXP2140/GXP2160 ............................... 19
IDLE SCREEN ..................................................................................................................................... 19
USING THE KEYPAD .......................................................................................................................... 25
MAKING PHONE CALLS..................................................................................................................... 27
HANDSET, SPEAKER AND HEADSET MODE ........................................................................... 27
MULTIPLE SIP ACCOUNTS AND LINES ..................................................................................... 27
COMPLETING CALLS.................................................................................................................. 28
MAKING CALLS USING IP ADDRESSES ................................................................................... 30
ANSWERING PHONE CALLS ............................................................................................................ 31
RECEIVING CALLS...................................................................................................................... 31
DO NOT DISTURB ....................................................................................................................... 31
DURING A PHONE CALL .................................................................................................................... 32
CALL WAITING/CALL HOLD ....................................................................................................... 32
MUTE ............................................................................................................................................ 32
CALL TRANSFER ........................................................................................................................ 32
4-WAY/ 5-WAY CONFERENCING ............................................................................................... 33
GXP2130/GXP2140/GXP2160 USER GUIDE
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VOICE MESSAGES (MESSAGE WAITING INDICATOR) ........................................................... 35
SHARED CALL APPEARANCE (SCA) ........................................................................................ 35
CALL FEATURES ................................................................................................................................ 36
CONNECTING TO DEVICES ................................................................... 39
EHS HEADSET .................................................................................................................................... 39
BLUETOOTH ....................................................................................................................................... 39
TURNING BLUETOOTH ON OR OFF ......................................................................................... 39
PAIRING GXP2140/GXP2160 WITH A BLUETOOTH DEVICE ................................................... 40
CONNECTING TO A BLUETOOTH EARPHONE ........................................................................ 40
BT ON AND BT OFF ..................................................................................................................... 40
UNPAIRING AND DISCONNECTING A BLUETOOTH DEVICE ................................................. 40
USB Connection (Pending). ................................................................................................................. 41
RESTORE FACTORY DEFAULT SETTINGS ........................................... 42
EXPERIENCING THE GXP2130/GXP2140/GXP2160 .............................. 43
GXP2130/GXP2140/GXP2160 USER GUIDE
Page 3 of 43
Table of Tables
GXP2130/GXP2140/GXP2160 User Manual
Table 1: GXP2130 /GXP2140/GXP2160 FEATURES IN A GLANCE ........................................................... 9
Table 2: GXP2130/ /GXP2140/GXP2160 COMPARISON GUIDE.............................................................. 10
Table 3 GXP2130 TECHNICAL SPECIFICATIONS .................................................................................... 10
Table 4: GXP2140 TECHNICAL SPECIFICATIONS ................................................................................... 11
Table 5: GXP2160 TECHNICAL SPECIFICATIONS ................................................................................... 13
Table 6: GXP2130/GXP2140/GXP2160 EQUIPMENT PACKAGING ......................................................... 15
Table 7: GXP2130/GXP2140/GXP2160 CONNECTORS ........................................................................... 15
Table 8: GXP2200EXT Packaging .............................................................................................................. 16
Table 9: LCD DISPLAY DEFINITIONS........................................................................................................ 20
Table 10: GXP2130/GXP2140/GXP2160 LCD ICONS ............................................................................... 22
Table 11: GXP2130/GXP2140/GXP2160 Keypad Buttons ......................................................................... 26
Table 12: CALL FEATURES ........................................................................................................................ 36
Table of Figures
GXP2130/GXP2140/GXP2160 User Manual
Figure 1: GXP2140 Back View with GXP2200EXT .................................................................................... 17
Figure 2: GXP2130 Idle Screen .................................................................................................................. 19
Figure 3: GXP2140 Idle Screen .................................................................................................................. 19
Figure 4: GXP2160 Idle Screen .................................................................................................................. 20
Figure 5: GXP2130 Keyboard ..................................................................................................................... 25
Figure 6: GXP2140 Keyboard ..................................................................................................................... 26
Figure 7: GXP2160 Keyboard ..................................................................................................................... 26
GXP2130/GXP2140/GXP2160 USER GUIDE
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DOCUMENT PURPOSE
This User Guide describes the basic concept and tasks necessary to use and configure your
GXP2130/GXP2140/GXP2160. This document will cover the topic of phone installation, making basic calls
and connecting phone to devices. To learn the advanced features and configurations, please
visit http://www.grandstream.com/support to
download
latest “GXP2130/GXP2140/GXP2160
Admin
Guide”.
GXP2130/GXP2140/GXP2160 USER GUIDE
Page 5 of 43
GUI INTERFACE EXAMPLES
http://www.grandstream.com/products/gxp_series/general/documents/gxp2130_2140_2160_gui.zip
1. Screenshot of Login Page
2. Screenshots of Status Pages
3. Screenshots of Accounts Pages
4. Screenshots of Settings Pages
5. Screenshots of Network Pages
6. Screenshots of Maintenance Pages
7. Screenshots of Phonebook Pages
GXP2130/GXP2140/GXP2160 USER GUIDE
Page 6 of 43
GNU GPL INFORMATION
GXP2130/GXP2140/GXP2160 firmware contains third-party software licensed under the GNU General
Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the
GNU General Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu_gpl.
GXP2130/GXP2140/GXP2160 USER GUIDE
Page 7 of 43
WELCOME
Thank
you
for
purchasing
Grandstream
GXP2130/GXP2140/GXP2160
Enterprise
IP
Phone.
GXP2130/GXP2140/GXP2160 is a state-of-the-art enterprise grade IP phone. GXP2140/GXP2160
features 4.3 inch TFT Color LCD, 5 programmable context-sensitive soft keys, dual Gigabit network ports,
integrated PoE and Bluetooth, 5-way conference, and Electronic Hook Switch (EHS). GXP2130 supports
2.8 inch TFT Color LCD, 4 programmable context-sensitive soft keys, 4-way voice conference and EHS
with Plantronics headsets. Also, this series can support up to 3 lines for GXP2130, 4 lines for GXP2140
and 6 lines for GXP2160. The GXP2130/GXP2140/GXP2160 delivers superior HD audio quality, rich and
leading edge telephony features, personalized information and customizable application service,
automated provisioning for easy deployment, advanced security protection for privacy, and broad
interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms. The
GXP2130/GXP2160 supports presence and Busy Lamp Field (BLF) in the Multi-Purpose Keys as well. The
GXP2140 is expandable with one to 4 expansion modules. The GXP2160/GXP2140/GXP2130 is the
perfect choice for enterprise users looking for a high quality, feature rich multi-line executive IP phone with
advanced functionalities and performance.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with the GXP2130/GXP2140/GXP2160 as it may cause
damage to the products and void the manufacturer warranty.
This document is subject to change without notice. The latest electronic version of this user manual is
available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
GXP2130/GXP2140/GXP2160 USER GUIDE
Page 8 of 43
PRODUCT OVERVIEW
FEATURE HIGHTLIGHTS
Table 1: GXP2130 /GXP2140/GXP2160 FEATURES IN A GLANCE
GXP2130
GXP2140
GXP2160
GXP2130/GXP2140/GXP2160 USER GUIDE

3 lines

2.8 inch (320x240) TFT color LCD

4 programmable soft keys

8 programmable Multi-Purpose Keys

4-way conference

4 lines

4.3 inch (480x272) TFT color LCD

5 programmable soft keys

Bluetooth V2.1

5-way conference

Expansion board

6 lines

4.3 inch (480x272) TFT color LCD

5 programmable soft keys

Bluetooth V2.1

5-way conference

24 programmable Multi-Purpose Keys
Page 9 of 43
Table 2: GXP2130/ /GXP2140/GXP2160 COMPARISON GUIDE
Features
LCD Display
LCD
Backlight
Number of
Lines
Programmabl
e Hard Keys
Programmabl
e Soft Keys
Extension
GXP2130
GXP2140
GXP2160
320x240
480 x 272
480 x 272
Yes
Yes
Yes
3
4
6
8
N/A
24
4
5
5
Yes,
N/A
Module
up to 4 EXT Boards,
N/A
GXP2130/GXP2140/GXP2160 TECHNICAL SPECIFICATIONS
Table 3 GXP2130 TECHNICAL SPECIFICATIONS
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE,
LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network Interfaces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with
integrated PoE
Graphic Display
2.8 inch (320x240) TFT color LCD
Feature Keys
3 line keys with up to 3 SIP accounts, 8 speed-dial/BLF extension keys with
dual-color LED, 4 programmable context sensitive softkeys, 5 navigation/menu
keys, 11 dedicated function keys for: MESSAGE (with LED indicator),
PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET,
MUTE,
SEND/REDIAL, SPEAKERPHONE, VOL+, VOLVoice Codec
Support
for
G.729A/B,
G.711µ/a-law,
G.726,
G.722
(wide-band),
and
iLBC(pending), in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets)
GXP2130/GXP2140/GXP2160 USER GUIDE
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Telephony Features
Hold,
transfer,
forward,
4-way
conference,
call
park,
call
pickup,
shared-call-appearance (SCA), bridged-line-appearance (BLA), downloadable
phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500
records), customization of screen, off-hook auto dial, auto answer, click-to-dial,
flexible dial plan, hot desking, personalized music ringtones and music on hold,
server redundancy and fail-over
Sample Applications
Weather, currency, GMI available for advanced custom application development
HD audio
Yes, both on handset and speakerphone
Base Stand
Yes, allow 2 angle positions
Wall Mountable
Yes
QoS
Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User
and
administrator
level
passwords,
MD5
and
MD5-sess
based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
access control
Multi-language
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish
Upgrade/Provisioning
Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or
encrypted XML configuration file
Power
&
Green
Energy Efficiency
Universal power adapter included: Input:100-240VAC ; Output: +12VDC, 0.5A ;
Integrated Power-over-Ethernet (802.3af)
Max power consumption 3W (power adapter) or 25.5W (PoE)
Physical
Dimension: 193mm (W) x 211mm (L) x 84.5 mm (H);
Unit weight: 0.78kg ;
Temperature
and
Package weight: 1.3kg
32-104℉ / 0~40℃, 10-90% (non- condensing)
Humidity
Package Content
GXP2130 phone, handset with cord, base stand, universal power supply, network
cable, Quick Start Guide
Compliance
FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024,
EN60950-1, AS/NZS CISPR22 Class B
Table 4: GXP2140 TECHNICAL SPECIFICATIONS
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP,
LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network Interfaces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with
integrated PoE
Graphic Display
4.3 inch (480x272) TFT color LCD
Bluetooth
Yes, Bluetooth V2.1
GXP2130/GXP2140/GXP2160 USER GUIDE
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Feature Keys
4 line keys with up to 4 SIP accounts, 5 programmable context sensitive softkeys,
5 navigation/menu keys, 11 dedicated function keys for : MESSAGE (with LED
indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET,
MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-
Voice Codec
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), iLBC(pending)
and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets), USB, extension
module port
Telephony Features
Hold,
transfer,
forward,
5-way
conference,
call
park,
call
pickup,
shared-call-appearance (SCA)/bridged-line-appearance (BLA), downloadable
phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500
records), customization of screen, off-hook auto dial, auto answer, click-to-dial,
flexible dial plan, hot desking, personalized music ringtones and music on hold,
server redundancy and fail-over
Sample Applications
Weather, currency, GMI available for advanced custom application development
HD audio
Yes, both on handset and speakerphone
Extension Module
Yes, can power up up to 4 GXP2200EXT modules which features a 128x384
graphic LCD, 20 quick-dial/BLF keys which dual-color LED, 2 navigation keys,
and less than 1.2W power consumption per unit.
Base Stand
Yes, allow 2 angle positions
Wall Mountable
Yes
QoS
Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User
and
administrator
level
passwords,
MD5
and
MD5-sess
based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
access control
Multi-language
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish
Upgrade/Provisioning
Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or
encrypted XML configuration file
Power
&
Green
Energy Efficiency
Universal power adapter included:
Input:100-240V ; Output: +12V, 1A ;
Integrated Power-over-Ethernet (802.3af)
Max power consumption: 6W (without GXP2200EXT), 10W(with 4 cascaded
GXP2200EXTs )
Physical
Dimention: 222mm (W) x 210mm (L) x 93mm (H); Unit weight: 0.98kg; Package
weight: 1.55kg
Temperature
and
32-104℉ / 0~40℃, 10-90% (non- condensing)
Humidity
GXP2130/GXP2140/GXP2160 USER GUIDE
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Package Content
GXP2140 phone, handset with cord, base stand, universal power supply, network
cable, Quick Start Guide
Compliance
FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024,
EN60950-1, AS/NZS CISPR22 Class B
Table 5: GXP2160 TECHNICAL SPECIFICATIONS
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP,
LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network Interfaces
Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with
integrated PoE
Graphic Display
4.3 inch (480x272) TFT color LCD
Bluetooth
Yes, Bluetooth V2.1
Feature Keys
6 line keys with up to 6 SIP accounts, 24 speed-dial/BLF extension keys with
dual-color LED, 5 programmable context sensitive softkeys, 5 navigation/menu
keys, 11 dedicated function keys for : MESSAGE (with LED indicator),
PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET,
MUTE,
SEND/REDIAL, SPEAKERPHONE, VOL+, VOLVoice Codec
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), iLBC(pending)
and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
Auxiliary Ports
RJ9 headset jack (allowing EHS with Plantronics headsets), USB
Telephony Features
Hold,
transfer,
forward,
5-way
conference,
call
park,
call
pickup,
shared-call-appearance (SCA)/bridged-line-appearance (BLA), downloadable
phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500
records), customization of screen, off-hook auto dial, auto answer, click-to-dial,
flexible dial plan, hot desking, personalized music ringtones and music on hold,
server redundancy and fail-over
Sample Applications
Weather, currency, GMI available for advanced custom application development
HD audio
Yes, both on handset and speakerphone
Base Stand
Yes, allow 2 angle positions
Wall Mountable
Yes
QoS
Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User
and
administrator
level
passwords,
MD5
and
MD5-sess
based
authentication, AES based secure configuration file, SRTP, TLS, 802.1x media
access control
Multi-language
English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew,
Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia,
Spanish, Turkish
Upgrade/Provisioning
Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or
GXP2130/GXP2140/GXP2160 USER GUIDE
Page 13 of 43
encrypted XML configuration file
Power
&
Green
Energy Efficiency
Universal power adapter included:
Input:100-240V ; Output: +12V, 1A ;
Integrated Power-over-Ethernet (802.3af)
Max power consumption:6W
Physical
Dimention: 222mm (W) x 210mm (L) x 93mm (H); Unit weight: 0.98kg; Package
weight: 1.62kg
Temperature
and
32-104℉ / 0~40℃, 10-90% (non- condensing)
Humidity
Package Content
GXP2160 phone, handset with cord, base stand, universal power supply, network
cable, Quick Start Guide
Compliance
FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024,
EN60950-1, AS/NZS CISPR22 Class B
GXP2130/GXP2140/GXP2160 USER GUIDE
Page 14 of 43
INSTALLATION
EQUIPMENT PACKAGING
Table 6: GXP2130/GXP2140/GXP2160 EQUIPMENT PACKAGING
Main Case
Yes
1
Handset
Yes
1
Phone Cord
Yes
1
Power Adaptor
Yes
1
Ethernet Cable
Yes
1
Phone Stand
Yes
1
Wall Mount
Yes
1
Quick Start Guide
Yes
1
CONNECTING YOUR PHONE
Table 7: GXP2130/GXP2140/GXP2160 CONNECTORS
Handset Port
RJ9 handset connector port
Headset Port
RJ9 headset connector port (supporting EHS with Plantronics headset)
USB Port
USB port connecting a USB flash drive. (not on GXP2130 )
LAN Port
10/100/1000Mbps RJ-45 port connecting to Ethernet
PC Port
10/100/1000Mbps RJ-45 port connecting to PC
EXT Port
RJ11 connector port to connect the GXP2200EXT Board(GXP2140)
Power Jack
12V DC Power connector port
To set up the GXP2130/GXP2140/GXP2160, follow the steps below:
1. Attach the phone stand or wall mount to the back of the phone where there are slots;
2. Connect the handset and main phone case with the phone cord;
3. Connect the LAN port of the phone to the RJ45 socket of a hub/switch or a router (LAN side of the
router) using the Ethernet cable;
4. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an
electrical outlet. If PoE switch is used in step 3, this step could be skipped;
5. The LCD will display provisioning or firmware upgrade information. Before continuing, please wait for
the date/time display to show up;
GXP2130/GXP2140/GXP2160 USER GUIDE
Page 15 of 43
6. Using the keypad configuration menu or phone's embedded web server (Web GUI) by entering the IP
address in web browser, you can further configure the phone.
GXP2200EXT MODULE
The GXP2140 is expandable with GXP2200EXT modules. GXP2140 supports up to 4 extension modules,
adding 160 fully programmable phone extensions to the phone.
GXP2200EXT board package contains:
Table 8: GXP2200EXT Packaging
GXP2200EXT Main Case
Yes (1)
GXP2200EXT Stand
Yes (1)
RJ11-RJ11 Cable
Yes (1)
Connector Plate
Yes (1)
Screws
Yes (4)
Quick Installation Guide
Yes (1)
Note:
The GXP2200EXT board is an additional accessory for the GXP2140 and is not included in the GXP2140
box.
To set up the GXP2200EXT board with the GXP2140, please follow the steps below:
1. On the back of the GXP2140 and the GXP2200EXT, there are slots for connector plate. Attach the
connector plate between the slots for GXP2140 and the GXP2200EXT;
2. Apply the screws provided and securely tighten them in (See Figure 1: GXP2140 Back View with
GXP2200EXT ).
3. Connect the GXP2200EXT board to the GXP2140 via EXT port using the RJ11-RJ11 cable provided;
4. Install the phone stand on the GXP2140 and the GXP2200EXT board;
5. Power up the GXP2140. The GXP2200EXT board will show the booting up screen with version
information and connecting status;
GXP2130/GXP2140/GXP2160 USER GUIDE
Page 16 of 43
6. After successfully booting up, the GXP2200EXT board will stay in idle. Press and hold the Left button
for 3 to 5 seconds to check the version information and status.
Figure 1: GXP2140 Back View with GXP2200EXT
The GXP2200EXT board can be configured via the web GUI of the GXP2140 connected. After
successfully configured, press Left or Right button on the GXP2200EXT board and users could browse all
the MPK's status in different pages.
For more information on installing, connecting and configuring the GXP2200EXT board with GXP2140,
please refer to the GXP2200EXT board user manual:
http://www.grandstream.com/support
SAFETY COMPLIANCES
The GXP2130/GXP2140/GXP2160 phone complies with FCC/CE and various safety standards. The
GXP2130/GXP2140/GXP2160 power adapter is compliant with the UL standard. Use the universal power
adapter provided with the GXP2130/GXP2140/GXP2160 package only. The manufacturer’s warranty does
not cover damages to the phone caused by unsupported power adapters.
WARRANTY
If the GXP2130/GXP2140/GXP2160 phone was purchased from a reseller, please contact the company
where the phone was purchased for replacement, repair or refund. If the phone was purchased directly
from Grandstream, contact the Grandstream Support for a RMA (Return Materials Authorization) number
GXP2130/GXP2140/GXP2160 USER GUIDE
Page 17 of 43
before the product is returned. Grandstream reserves the right to remedy warranty policy without prior
notification.
Warning:
Use the power adapter provided with the phone. Do not use a different power adapter as this may damage
the phone. This type of damage is not covered under warranty.
GXP2130/GXP2140/GXP2160 USER GUIDE
Page 18 of 43
GETTING TO KNOW GXP2130/GXP2140/GXP2160
IDLE SCREEN
GXP2130/GXP2140/GXP2160 screen displays differently depending on whether the phone is idle or in
use (active). The following figures show the idle screen of GXP2130/GXP2140/GXP2160.
Figure 2: GXP2130 Idle Screen
Figure 3: GXP2140 Idle Screen
GXP2130/GXP2140/GXP2160 USER GUIDE
Page 19 of 43
Figure 4: GXP2160 Idle Screen
The following table describes the items displayed on the GXP2130/GXP2140/GXP2160 idle screen.
Table 9: LCD DISPLAY DEFINITIONS
DATE AND TIME
NETWORK ICON
STATUS ICON
LINE STATUS INDICATOR
Displays the current date and time. It can be synchronized with
Internet time servers.
Shows the status of network. It will indicate whether the network is
down or starting.
Shows the status of the phone for registration status, call features and
etc, using icons as shown in the next table.
Displays the name of the account that is in use.
The softkeys are context sensitive and will change depending on the
status of the phone. Typical functions assigned to softkeys are:

SwitchSCR/NEXTSCR
Toggles between different idle screens. For example, for
GXP2130/GXP2140/GXP2160, pressing most left soft key (switch
SOFTKEYS in Idle Screen
screen)
will
toggle
among
default
idle
screen,
weather
information, currency information and Grandstream Upcoming
Events;

ForwardAll
Unconditionally forwards the phone line (account 1) to another
GXP2130/GXP2140/GXP2160 USER GUIDE
Page 20 of 43
phone.

MissedCalls
Shows up unanswered calls to this phone.

Redial
Redials the last dialed number when there is existed dialed call
log.
Note:
If GMI application is used for GXP2130/GXP2140/GXP2160, the
softkey for GMI application will show up in the default idle screen as
configured.(GMI application is pending.)
The softkeys are context sensitive and will change depending on the
call status of the phone. Here are the main softkeys in call screen.

Redial
Redials the last dialed number after off hook when there is existed
call log.

Dial
Dials the call out after off hook and entering the number.

AnswerCall
Answers the incoming call when the phone is ringing.
SOFTKEYS in Call Screen

RejectCall
Rejects the incoming call when the phone is ringing.

EndCall
Ends the active call.

Transfer
Transfer softkey will show up after pressing TRAN button and
entering transfer target number. Press Transfer softkey to do blind
transfer.

Split
In auto-attended transfer mode, after establishing the second call,
GXP2130/GXP2140/GXP2160 USER GUIDE
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press Split to quit transfer and go back to normal talking status.

ConfCall
Conferences the active calls.

ReConf
Re-establish the conference among the calls on hold.
Call Parking: Please refer to UCM61xx Online User Manual for more
SPECIAL SOFTKEYS
information.
(Only for

GXP2130/GXP2140/GXP2160
when integrated with
UCM61xx)
CallPark
When the phone dials out, the Call Park softkey will display on
screen. To park the call, press the "CallPark" softkey and select a
green MPK to park the call on available parking lot.
Table 10: GXP2130/GXP2140/GXP2160 LCD ICONS
Network Status.
OFF - Network connection is up
ON - Network connection is down
DND Status.
OFF - Do Not Disturb disabled
ON - Do Not Disturb enabled
Call Forward All Status.
OFF - Call Forward All feature disabled
ON - Call Forward All feature enabled
Call Forward Busy Status.
OFF - Call Forward Busy feature disabled
ON - Call Forward Busy feature enabled
Call Forward No Answer Status.
OFF - Call Forward No Answer feature disabled
ON - Call Forward No Answer feature enabled
Call Forward Busy and Call Forward No Answer Status.
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OFF - Call Forward All and Call Forward No Answer feature disabled
ON - Call Forward All and Call Forward No Answer feature enabled
Missed Call Status.
OFF - No missed call
ON - New missed call
Handset Status.
OFF - Handset is not in use
ON - Handset is in use
Headset Status.
OFF - Headset is not in use
ON - Headset is in use
Microphone MUTE Status.
OFF - No muted
ON - Muted
Bluetooth Status. (GX2140/GXP2160)
OFF - Bluetooth is off
ON - Bluetooth is on
USB Status. (GX2140/GXP2160)
OFF - No USB connection
ON - USB connected
Incoming Call.
The current call is an incoming call
Outgoing Call.
The current call is an outgoing call
Call On Hold.
OFF - No call on hold
ON – Call on hold
Call Connect.
OFF - No call
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ON - Call connected
Call Conference.
OFF - No Conference call
ON - Conference call is established
Click Hand
In call screen, this icon shows on the line available for transfer or
conference.
IP Call Status
The current call is an IP call.
SIP Call
Enter number for initiate call. The current call is a SIP call.
Call Time
During an active call, this icon shows the call time.
LCD Brightness Up
Brightness is increasing
LCD Brightness Down
Brightness is decreasing
Speaker Volume Up
Call screen icon. Speaker volume is increasing
Speaker Volume Down
Call screen icon. Speaker volume is decreasing
Handset Volume Up
Call screen icon. Handset volume is increasing
Handset Volume Down
Call screen icon. Handset volume is decreasing
Ringtone Volume Down
Call screen icon. The volume of ringtone is decreasing
Ringtone Volume Up
Call screen icon. The volume of ringtone is increasing
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Ringtone Volume Up
Call screen icon. The volume of ringtone is increasing
Ringtone Volume Down
Call screen icon. The volume of ringtone is decreasing
VOC status
Call screen icon.
OFF - VOC is off.
ON - VOC is on.
USING THE KEYPAD
Figure 5: GXP2130 Keyboard
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Figure 6: GXP2140 Keyboard
Figure 7: GXP2160 Keyboard
Table 11: GXP2130/GXP2140/GXP2160 Keypad Buttons
Contacts. Press to view and edit contact information.
Hold. Press to put call on hold or resume the call.
Mute. Press to mute or unmute the call.
Headset. Press to switch to headset mode.
Message. Press to view voicemail messages.
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Transfer. Press to transfer call.
Conference. Press to conference call.
Speaker.
Send/Redial.
Volume.
Up Navigation key. In idle screen, press to see the IP.
MAKING PHONE CALLS
HANDSET, SPEAKER AND HEADSET MODE
The GXP2130/GXP2140/GXP2160 allows users to switch among handset, speaker or headset when
making calls. Press the Hook Switch to switch to handset; press the Headset button to switch to headset;
or press the Speaker button
to switch to speaker.
MULTIPLE SIP ACCOUNTS AND LINES
GXP2160 can support up to 6 independent SIP accounts; GXP2140 can support up to 4 independent SIP
accounts; GXP2130 can support up to 3 independent SIP accounts. Each account is capable of
independent SIP server, user and NAT settings. Each of the line buttons is "virtually" mapped to an
individual SIP account. In off hook state, select an idle line and the dial tone will be heard.
To make a call, select the line you wish to use. The corresponding LINE LED will light up in green. The
user can switch lines before dialing any number by pressing the LINE buttons.
For example: If 2 independent accounts are registered on GXP2130/GXP2140/GXP2160, when LINE 1 is
pressed, the LINE 1 LED will light up in green. If LINE 2 is pressed, the LINE 2 LED will light up in green
and the subsequent call will be made through SIP account 2.
Incoming calls to a specific account will attempt to use its corresponding LINE if it is not in use. When the
"virtually" mapped line is in use, the phone will flash the other available LINE in red. A line is ACTIVE when
it is in use and the corresponding LED is red.
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COMPLETING CALLS
There are several ways to complete a call.

On hook dialing. Enter the number when the phone is on hook and then send out.

When the phone is in idle, enter the number to be dialed out;

Take handset off hook; or
Press Speaker button; or
Press Headset button with headset plugged in; or
Select an available LINE key;


The call will be dialed out.
Off hook and dial. Off hook the phone, enter the number and send out.

Take handset off hook; or
Press Speaker button; or
Press Headset button with headset plugged in; or
Press an available LINE key to activate speaker;


You shall hear dial tone after off hook;

Enter the number;

Press SEND key or # to dial out.
Predictive dialing. When dialing numbers, based on the entered digit or digits, the phone will predict
and list the candidates of target number. If the target number already saved in phonebook, when enter
the first several digits, phone will display a list of the matched numbers. If the target number appears
on the list, user could select the number by Up/Down key and dial out. GXP2130/GXP2140/GXP2160
has predefined call feature code (the first digit is *). When user enter * as the first digit of target number,
the phone will list all feature codes as candidates.

Redial. Redial the last dialed number.

Take handset off hook; or
Press Speaker button; or
Press Headset button with headset plugged in; or
Press an available LINE key to activate speaker; or
When the phone is in idle;


Press SEND key, or the REDIAL soft key.
Via Call History. Dial the number logged in phone's call history.

Press MENU button to bring up the main menu;

Enter Call History;

Select the entry you would like to call using the navigation arrow keys;

Press SEND button to dial out.
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

Via Phonebook. Dial the number from the phonebook.

Press Contacts button;

Under Contacts, enter Local Phonebook/ Broadsoft Phonebook using the navigation arrow key;

Select the contact you would like to call using the navigation arrow key;

Press SEND button to dial the selected contact.
Speed Dial from Line Key. Dial the number configured as Speed Dial on Line Key.

Go to phone's Web GUI->Settings->Programmable Keys, configure the Line Key's Key Mode as
Speed Dial. Select the account to dial from, enter the Name and User ID (the number to be dialed
out) for the Line Key. Click on "Update" at the bottom of the Web GUI page;


Off hook the phone, or directly press the Speed Dial key to dial out.
Call Return. Dial the last answered call.

Go to phone's Web GUI->Settings->Programmable Keys, configure the Line Key's Key Mode as
Call Return. Select the account to dial from, no Name or User ID has to be set on for Call Return;


Off hook the phone, or directly press the Call Return key to dial out.
Via Paging/Intercom.

Take handset off hook; or
Press Speaker button; or
Press Headset button with headset plugged in; or
Press an available LINE key to activate speaker;

You shall hear dial tone after off hook;

Press MENU button to switch the call screen from "Dialing" to "Paging";

Enter the number;

Press SEND key or # to dial out.
Note:

After entering the number, the phone waits for the No Key Entry Timeout (Default timeout is 4 seconds,
configurable via Web GUI) before dialing out. Press SEND or # key to override the No Key Entry
Timeout;

If digits have been entered after handset is off hook, the SEND key will works as SEND instead of
REDIAL;

By default, # can be used as SEND to dial the number out. Users could disable it by setting "User # as
Dial Key" to "No" from Web GUI->Account X->Call Settings;
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
For Paging/Intercom, if the SIP Server/PBX supports the feature and has Paging/Intercom feature
code set up already, users do not necessarily need toggle to paging mode in the call screen. Simply
dial the feature code with extension as a normal call.

When dial out via paging, user can see the “call-info” header contains “answer-after=0” and “the
“alert-info” header contains “info=alert-autoanswer;delay=0” in the outgoing INVITE.

During an active call, user can see call info on LCD:
shows the call lasting time;
shows
contact information if the number already be saved in phonebook. When dialing DTMF, user can press
round OK button to switch to call info page.
MAKING CALLS USING IP ADDRESSES
Direct IP Call allows two phones to talk to each other in an ad-hoc fashion without a SIP proxy. VoIP calls
can be made between two phones if:

Both phones have public IP addresses; or

Both phones are on the same LAN/VPN using private or public IP addresses; or

Both phones can be connected through a router using public or private IP addresses (with necessary
port forwarding or DMZ).
To make a direct IP call, please follow the steps below:

When phone is at idle state, press any number key or * key to bring up “Onhook Dialing” page;

Press round menu key or "DirectIP" soft key;

Input the target IP address (Please see example below) ;

Press "OK" soft key to dial.
For example:
If the target IP address is 192.168.1.60 and the port is 5062 (i.e., 192.168.1.60:5062), input the following:
192*168*1*60#5062. The * key represents the dot (.), the # key represents colon (:). Wait for about 4
seconds and the phone will initiate the call.
Quick IP Call Mode:
The GXP2130/GXP2140/GXP2160 also supports Quick IP Call mode. This enables the phone to make
direct IP calls using only the last few digits (last octet) of the target phone's IP address. This is possible
only if both phones are under the same LAN/VPN. This simulates a PBX function using the CSMA/CD
without a SIP server. Controlled static IP usage is recommended.
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To enable Quick IP Call Mode, go to phone's Web GUI->Settings->Call Features, set "Use Quick IP Call
Mode" to "Yes". Clicking on "Save and Apply" on the bottom of Web GUI page to take the change. To make
Quick IP Call, take the phone off hook first. Then dial #xxx where x is 0-9 and xxx<255. Press # or SEND
and a direct IP call to aaa.bbb.ccc.XXX will be completed. "aaa.bbb.ccc" is from the local IP address
regardless of subnet mask. The number #xx or #x are also valid. The leading 0 is not required (but it's OK).
For example:

192.168.0.2 calling 192.168.0.3 -- dial #3 followed by # or "SEND";

192.168.0.2 calling 192.168.0.23 -- dial #23 followed by # "SEND";

192.168.0.2 calling 192.168.0.123 -- dial #123 followed by # "SEND";

192.168.0.2: dial #3 and #03 and #003 results in the same call -- call 192.168.0.3.
Note:

The # will represent colon ":" in direct IP call rather than SEND key as in normal phone call;

If you have a SIP server configured, direct IP call still works. If you are using STUN, direct IP call will
also use STUN;

Configure the "User Random Port" to "No" when completing direct IP calls.
ANSWERING PHONE CALLS
RECEIVING CALLS

Single incoming call. Phone rings with selected ring tone. The corresponding LINE key will flash in
red. Answer call by taking handset off hook, or using Speaker/Headset, or pressing the flashing LINE
key;

Multiple incoming calls. When another call comes in while having an active call, the phone will
produce a Call Waiting tone (stutter tone). The other LINE key will flash in red. Answer the incoming
call by pressing the flashing LINE key. The current active call will be put on hold automatically.
DO NOT DISTURB
Do Not Disturb can be enabled/disabled from phone's LCD by following the steps below:

Press the Menu button and select "Preference" using navigation keys;

Press Menu button again to get into Preference options;

When "Do Not Disturb" is highlighted, press Left/Right key to disable/enable DND;

Press “Save” soft key to save the change.
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When Do Not Disturb feature is turned on, the DND icon will appear on the top of the LCD. The incoming
call will not be accepted or the call will directly go into voicemail.
DURING A PHONE CALL
CALL WAITING/CALL HOLD

Hold. Place a call on hold by pressing the HOLD button. The active LINE key will blink in green;

Resume. Resume call by pressing the blinking LINE key;

Multiple calls. Automatically place active call on hold or switch between calls by pressing the LINE
key. Call waiting tone (stutter tone) will be audible on new incoming call during the active call.
MUTE
During an active call, press the MUTE button to mute/unmute the microphone. The LCD will show the Mute
icon on the top of screen, when the call is muted.
CALL TRANSFER
GXP2130/GXP2140/GXP2160 supports Blind Transfer, Attended Transfer and Auto-Attended Transfer.


Blind Transfer.

During the first active call, press TRANSFER and dial the number to transfer to;

Press SEND key or # to complete transfer of active call.
Attended Transfer.

During the first active call, press LINE key. The first call will be put on hold;

Enter the number for the second call in the new line and establish the call;

Press TRANSFER;

Press the other LINE key which is on hold to transfer the call.
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
Auto-Attended Transfer.

Set "Auto-Attended Transfer" to "Yes" under Web GUI->Settings->Call Features. And then click
"Save and Apply" on the bottom of the page;

Establish one call first;

During the call, press TRANSFER. A new line will be brought up and the first call will be
automatically placed on hold;

Dial the number and press SEND or # to make a second call. (Once the number is entered, a
"Transfer" soft key will show. If "Transfer" soft key is pressed instead of SEND or #, a blind transfer
will be performed);

Press TRANSFER again. The call will be transferred.

For Auto-Attended Transfer, after dialing out the number for the second call, a "Split" soft key will
show. If the second call is not established yet (ringing), pressing "Split" will hang up the second call.
If the second call is established (answered), pressing "Split" will resume the second call and keep
the first call on hold.
Note:

To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains.
4-WAY/ 5-WAY CONFERENCING
GXP2130 can host up to 4-way conference call with other parties (PCMU/PCMA). GXP2140/GXP2160
can host up to 5-way conference call.


Initiate a conference call.

Establish calls with 2 or more parties respectively;

While 1 call is active, the other call will be put on hold with its LINE key blinking in green;

Press CONF key;

Press the desired LINE key on hold, the conference will be established;

Repeat the previous 2 steps for all the other parties on hold to join the conference.
Cancel Conference.

If after pressing the CONF key, the user decides not to conference, press Cancel soft key or the
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current active LINE key (LED in solid green);


This will resume the 2-way conversation with the current line.
Split and Re-conference.

During the conference, press HOLD key. The conference call will be split and the calls will be put
on hold separately with the LINE keys blinking in green;

Select 1 LINE key and press to resume the 2-way conversation;

If users would like to re-establish conference call, before 1 separate LINE is selected, press the
ReConf soft key right after the conference call is held/split;

End Conference.

Press HOLD key to split the conference call. The conference call will be ended with both calls on
hold; Or

Users could press the EndCall soft key or simply hang up the call to terminate the conference call.
GXP2130/GXP2140/GXP2160 supports Easy Conference Mode, which can be used combined with the
traditional way to establish the conference.



Initiate a conference call.

Establish 1 call;

Press CONF key and a new line will be brought up using the same account;

Dial the number and press SEND key to establish the second call;

Press CONF key or press the ConfCall softkey to establish the conference.
Join more parties in established conference call.

Establish conference call;

Press CONF key and a new line will be brought up using the same account;

Dial the number and press SEND key to establish the second call;

Press CONF key or press the ConfCall softkey to join the new party in the established conference.
Split and Re-conference.

During the conference, press HOLD key. The conference call will be split and both calls will be put
on hold separately with 2 LINE keys blinking in green;

Select 1 LINE key and press to resume the 2-way conversation;

If users would like to re-establish conference call, before 1 separate LINE is selected, press the
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ReConf softkey right after the conference call is split.

Cancel Conference.

If users decides not to conference after establishing the second call, press EndCall softkey instead
of the ConfCall softkey/CONF key;


This will end the second call and the screen will show the first call on hold.
End Conference.

Press HOLD key to split the conference call. The conference call will be ended with both calls on
hold; Or

Users could press the EndCall softkey or simply hang up the call to terminate the conference call.
Note:

The party that starts the conference call has to remain in the conference for its entire duration, you can
put the party on mute but it must remain in the conversation. Also, this is not applicable when the
feature "Transfer on Conference Hangup" is turned on.

The option "Disable Conference" has to be set to "No" to establish conference.

When using Easy Conference Mode, use SEND key to dial out the second call instead of using #,
even when # could be used as SEND in normal phone calls.
VOICE MESSAGES (MESSAGE WAITING INDICATOR)
A blinking red MWI (Message Waiting Indicator) on the top right corner of the phone indicates a message
is waiting. Dial into the voicemail box to retrieve the message by entering the voice mail number of the
server or pressing the Voicemail button (Voice Mail User ID has to be properly configured as the voice mail
number under Web GUI->Account x->General Settings). An IVR will prompt the user through the process
of message retrieval.
SHARED CALL APPEARANCE (SCA)
The GXP2130/GXP2140/GXP2160 phone supports shared call appearance by Broadsoft standard. This
feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active,
progressing, hold) of the shared line. When there is an incoming call designated for the SCA group, all of
the members of the group will be notified of an incoming call and will be able to answer the call from the
phone with the SCA extension registered.
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All the users that belong to the same SCA group will be notified by visual indicator when a user seizes the
line and places an outgoing call, and all the users of this group will not be able to seize the line until the line
goes back to an idle state or when the call is placed on hold (with the exception of when multiple call
appearances are enabled on the server side).
In the middle of the conversation, there are two types of hold: Public Hold and Private Hold. When a
member of the group places the call on public hold, the other users of the SCA group will be notified of this
by the red-flashing button and they will be able to resume the call from their phone by pressing the line
button. However, if this call is placed on private-hold, no other member of the SCA group will be able to
resume that call.
To enable shared call appearance, the user would need to register the shared line account on the phone.
In addition, they would need to navigate to "Settings"->"Programmable Keys" on the web UI and set the
line key mode as "Shared Line". If the user requires more shared call appearances, the user can configure
multiple line buttons to be "shared line" buttons associated with the account.
CALL FEATURES
The GXP2130/GXP2140/GXP2160 supports traditional and advanced telephony features including caller
ID, caller ID with caller Name, call forward and etc.
Table 12: CALL FEATURES
Block Caller ID (for all subsequent calls)
*30

Off hook the phone;

Dial *30.
Send Caller ID (for all subsequent calls)
*31

Off hook the phone;

Dial *31.
Disable Call Waiting
*50

Off hook the phone;

Dial *50.
Enable Call Waiting
*51

Off hook the phone;

Dial *51.
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Call with Caller ID Blocked (per call)
*67

Off hook the phone;

Dial *67 and then enter the number to dial out.
Call with Caller ID Enabled (per call)
*82

Off hook the phone;

Dial *82 and then enter the number to dial out.
Call with Call Waiting Disable (per Call)
*70

Off hook the phone;

Dial *70 and then enter the number to dial out.
Call with Call Waiting Enabled (per Call)
*71

Off hook the phone;

Dial *71 and then enter the number to dial out.
Unconditional Call Forward. To set up unconditional call forward:
*72

Off hook the phone;

Dial *72 and then enter the number to forward the call;

Press OK softkey or SEND key.
Cancel Unconditional Call Forward. To cancel the unconditional call forward:
*73

Off hook the phone;

Dial *73;

Hang up the call.
Busy Call Forward. To set up busy call forward:
*90

Off hook the phone;

Dial *90 and then enter the number to forward the call;

Press OK softkey or SEND key.
Cancel Busy Call Forward. To cancel the busy call forward:
*91

Off hook the phone;

Dial *91;

Hang up the call.
Delayed Call Forward. To set up delayed call forward:
*92

Off hook the phone;
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
Dial *92 and then enter the number to forward the call;

Press OK softkey or SEND key.
Cancel Delayed Call Forward. To cancel the delayed call forward:
*93

Off hook the phone;

Dial *93;

Hang up the call.
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CONNECTING TO DEVICES
The GXP2130/GXP2140/GXP2160 supports EHS headset (Plantronics). GXP2140/2160 is also capable
to connect to USB and Bluetooth devices.
EHS HEADSET
The GXP2130/GXP2140/GXP2160 supports normal RJ11 headset and Plantronics EHS headset. To use
Plantronics EHS headset, go to the GXP2130/GXP2140/GXP2160 web GUI->Settings->Audio Control:
Headset Type. Select "Plantronics EHS" and reboot the phone to take effect.
1. Connect EHS Headset (Plantronics) to GXP2130/GXP2140/GXP2160. Insert headset connector into
the RJ11 headset port on the back of GXP2130/GXP2140/GXP2160;
2. To use headset mode, press headset button
icon
on the GXP2130/GXP2140/GXP2160. A headset
will show on the GXP2130/GXP2140/GXP2160 status bar.
BLUETOOTH
Bluetooth is a proprietary, open wireless technology standard for exchanging data over short distances
from fixed and mobile devices, creating personal area networks with high levels of security.
GXP2140/GXP2160 supports Bluetooth Class 2 of version 2.1. On GXP2140/GXP2160, users could use
Bluetooth to transfer files, share contact information with other Bluetooth portable devices, or use
Bluetooth headset for making calls as well as listening to media (music or other audio output) from the
GXP2140/GXP2160.
To connect to a Bluetooth device, turn on GXP2140/GXP2160’s Bluetooth radio first. The first time when
using a new Bluetooth device with the GXP2140/GXP2160, "pair" the device with the phone so that both
devices know how to connect securely to each other. After that, users could simply connect to a paired
device. Turn off Bluetooth if it's not used.
Bluetooth related settings are under GXP2140/GXP2160's LCD Menu->System->Bluetooth.
TURNING BLUETOOTH ON OR OFF
1. Go to GXP2140/GXP2160's LCD menu->System->Bluetooth;
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2. Highlight Power option by pressing Up/Down arrow key;
3. When the Power option is highlighted, pressing menu round button to turn on/off Bluetooth.
PAIRING GXP2140/GXP2160 WITH A BLUETOOTH DEVICE
Before connecting GXP2140/GXP2160 with other Bluetooth device, users must pair them first. They will
stay paired afterwards unless they are unpaired.
1. Go to GXP2140/GXP2160's LCD menu->System->Bluetooth;
2. Enter Start Scan option;
3. The GXP2140/GXP2160 scans and displays the IDs of all available Bluetooth devices in range. If the
device you would like to pair with does not show up in the list, ensure that the device is turned on and
set to be discoverable. If need, user could press “Rescan” soft key to restart the scan;
4. The discovered device will show in the scan result list with device ID. If it's unpaired, it will show
"Unpaired" behind the device ID. Select the device ID, and press “Pair” soft key to pair them. Then a
“Pincode Input” window will prompt up. User may enter the Pin code, and press “OK” soft key to start
pairing.
CONNECTING TO A BLUETOOTH DEVICE
After successfully paired, the GXP2140/GXP2160 will show "Paired" behind the Bluetooth device ID in the
scan list. Highlight the device ID and press “Connect” soft key to connect.
Once connected, the GXP2140/GXP2160 will show “Connected” behind the Bluetooth device ID in the
scan list.
BT ON AND BT OFF
After successfully connected, the GXP2140/GXP2160 will show “BT OFF” soft key on call screen.
Pressing the “BT OFF” soft key, it will change to “BT ON” and the Bluetooth will be turn off. When “BT
OFF” soft key appears, the Bluetooth is in use and user could answer the incoming call via Bluetooth.
UNPAIRING AND DISCONNECTING A BLUETOOTH DEVICE
In the Bluetooth settings, highlight the Bluetooth device ID and press “Disconnect”/”Unpair” soft key to
disconnect/unpair the Bluetooth device.
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USB Connection (Pending).
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RESTORE FACTORY DEFAULT SETTINGS
Warning:
Restoring the Factory Default Settings will delete all configuration information on the phone. Please
backup or print all the settings before you restore to the factory default settings. Grandstream is not
responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.
Please follow the instructions below to reset the phone:

Press MENU button to bring up the keypad configuration menu;

Select "System" and enter;

Select "Operations - Factory Reset";

A warning window will pop out to make sure a reset is requested and confirmed;

Press the "Yes" soft key to confirm and the phone will reboot. To cancel the Reset, press “No” soft key
instead.
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EXPERIENCING THE GXP2130/GXP2140/GXP2160
Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware
releases, additional features, FAQs, documentation and news on new products.
We encourage you to browse our product related documentation, FAQs and User and Developer Forum
for answers to your general questions. If you have purchased our products through a Grandstream
Certified Partner or Reseller, please contact them directly for immediate support.
Our technical support staff is trained and ready to answer all of your questions. Contact a technical support
member or submit a trouble ticket online to receive in-depth support.
Thank you again for purchasing Grandstream IP phone, it will be sure to bring convenience and color to
both your business and personal life.
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