Fourstar Group 11009987 15″ Digital Photo Frame Owner's Manual

 15” Portrait Style
Digital Photo Frame
User’s Manual
lem Number
11009987B
IVE owners
t
All brand names and trademarks are the property of their respec
Contents
OVEINVIEW .....…..………rescruasssanmennannes mronnenmenenmanceneeme nca sean ausam annees dannananenanes rrr esses 3
Quick Start Guide........... PES EEE aneneaaaNERaDanNa Ra nena Pa e RAN EE MARE RAR NAF e menu 4
Package Contents serres nenanenanen vaurranmenancenaenees maaneeanneesuse me ena ee eau nenrau ta san ne cannes 5
Diagram of the Digital Picture Frame ................eeuvenecenenenneeenxenannenente nora aucaEC ameno CEA NET USENET EAN 6
Installation and Setup ...............=-..=enner=ceexeeeneee on eeceuaeaa NEC Eo nEEneeNa Anar ea NaNA nee NNENCaNNEAO NxmP nene EERE EER ARR 7
Digital Picture Frame Navigation Controls ....................eranuesnentecee=ee nene eee ceconem neuen ao nece reNenEna emana 6
Remote Control Functions -...........=s===nserveexe=o een nee és ree eee eee andan RENE N RENA Tae na menanan anaNaenn e eemnnumana ze .. 8
Operating Instructions ................==...=..e=e-eexeeeceaeaee anne uenaen rrr renner semen naam carne n nm ns Ean ER mans ss ne ns censueuse 10
OSD Main 7 = 2 1 FU 11-16
Additional FeatUreS essen RK RBEREREKEKMNRERERERERRKERMERREEREREREEESELMARERNERENRRAEERKULLHLEKAKAEEREKEUALMEEEHANAUOD 16
Frequently Asked Questions.............. e... =e=ee En eee enanas cananavanan anna nanenee e 17-18
Specifications..............-....w...eneeree even nee ea NeRN Der een en erenn. Gecceneseneneaa rence mere rence nana e Na Ane mens 19
Important Safety Instructions .............-..=.=========xsemar ie esta nes eauaeateu ee nn een E NAN eee en AeananenNnAAN EEN. 20
FCC Statement ............. e. wm... annenonanena nena DN REP EEE анна нненннелунненненнннненнненс 21
бегу!се Ргосефсиге ...............ононккнаынелаеноненнанеененннннененанненннелеесннннниннннннннонеснечненненнннннннннотенынснннннненнй 22
WAITANÉY PPP PEPPER PPPPEEPEPRIT CLEP EPR 23
Spanish Section
Descripciôn General .…...…...…...cnmeemmennenmnmnmnnnnnnnnnnnnnnnnnnnnnennnnnntenmnnnnnnntnnntmansnsnnennnnn 26
Guia de Inicio Râpido Gene aeeeee eee 00e ae are eee EE rA NE NE EAN NA ECS UNE E DEEE EEE TE CONTE IEEE SENS nene 27
Contenidos de Paquete UeiananEmEn en eeanacaneaan ene rua Ea Caen ena enn x= emanan AsnmEr NENE TA Rm pen nemaaE name menes 28
Diagrama del Marco De Fotos Dig | eme eveneuen se nma ane maman ee marne ne ee men meet 29
Instalacion .............. OS 30
Controles de Navegación del Marco de Foto Digital...................===.==e=eeeeenr E 31
Funciones del Control Remoto...........—— == —e 2... ernmanaaRENANNANR ARTO eeNaRNANEmA AN En ARE e NANr ee daeEEmaAEemN Ame Numa 32
Instrucciones de OP@ErACIÔN .…..…..…………ermisenianenenmnnmenmnnnnnntannnnnnnmnnnnnnnnnnnnnnnnnnnnntnnnnnn 33
Menu OSD ..............…sssntnenenen amas ea nee eee eee eee eee eme eee ANNEES EN E CC EEA CNE HAE E EEE E RES EEEES 34-39
Aspectos AdiCIONAÎÏES .....…...….2ssscenrencemmnenmeneannnen ea auane een ane eme tete NAN ee een e area eee NE NAE EEE EEE NEA NEO US EEE CSSS 39
Preguntas Más Frequentes ..........-—e==....mee==nneeeeecaracena na aceuannen e eeue Enano nenane nea NENEe NANA nnreenemanaaNne. 40-41
ESPECIfICACIONES .....…………uusseoceennaenne ma ne nmanem ee anne nee ua ue ee eee aanne eee S EAN Meet ANNEE EEE SEA E SCENE NES STONES 42
Instrucciones Importantes de SequridAd........….….…....…..….….mcarmanmaemenenn nn emaumnsmaanemem nan annee man anen men m amas 43
Norma FCC ............e=—-.aeenereeaonnanne ee nenanena ana enaadananas N GERERRREKWERRAEKAEEEEBERKREEMAKAKKEREEREHENEEREEREAHLELKKRRMERKERAKKM .. 44
Procedimiento de REparaCiÔON ..…....………eenmeeeemmenmennenmnn ennnnne scene me nent vau aan e ssn enn anes meses sss amma 45
CFT = 11] 1: oO PSUS RRP 46
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NEED HELP? To contact customer support, please call 800-639-3803 or email us at
[email protected] and reference item number 110099878. |
Overview
e The 15” Portrait Style Digital Photo Frame enables you to view digital photos, videos and play
music files from different types of memory cards simply and quickly. You can enjoy your photos
anytime and anywhere.
e The Digital Photo Frame does not reguire a direct connection to a computer. The built-in
memory card reader can read a wide assortment of the most popular memory cards.
* The Digital Photo Frame supports SD™ Card, Memory Stick™ Card, MultiMediaCard, and
CompactFlash® Card memory cards via the built-in card reader. You should use your computer
to rotate your pictures into proper orientation and save onto the media card or USB Thumb drive
for the best possible viewing on your Digital Photo Frame.
e The SLIDESHOW mode has multiple transition effects and adjustable display time.
e You can play a picture SLIDESHOW with MP3 background music, provided you have MP3 fi les
saved on the media card, along with your picture files.
e The unit supports JPEG, BMP, MP3, MPG, DAT, MP4 and AVI file formats. In addition the unit
has built-in memory of 256 MB so you can store your favorite pictures, music and videos.
e The Portrait Style frame is Wall Mountable and can be operated from a distance with the remote
control.
e USB 2.0 interface option allows for fast downloads from thumb drives and computers.
e Built-in Stereo speakers recreate quality sound from your music files.
NEED HELP? To contact customer support, please call 800-639-3803 or email us at
[email protected] and reference item number 11009987B.
Quick Start Guide
1. Note: Please carefully remove the orotective film from the LCD panel by grasping the tab in the
corner, and removing the film from the screen. You may discard the protective film.
2. Plug the AC power adapter cord into the DC “In” input located on the side of the photo frame;
then plug the AC end of the power adapter into a standard electrical wall outlet.
3. Turn the “On/Off” power switch to the “On” position and a preprogrammed SLIDESHOW of
pictures will begin to play on the unit. |
4. Insert an SD, MS, MMC or CF memory card (up to 2GB), containing your desired formatted
pictures, into the appropriate card slot on the left side of the photo frame. The digital photo
frame will initialize the files and display those photos in a thumbnail format. You can also use a
USB flash drive (up to 2GB) to transfer your files.
5. Press the SLIDESHOW button on the remote control included with your digital photo frame to
enjoy your pictures.
6. Hyou have any questions, feel free to contact customer support at 1-508-435-4830 or
800-639-3803 or via email at [email protected], reference ltem number:
11009987B and we will be happy to assist you.
NEED HELP? To contact customer support, please call 800-639-3803 or email us at
[email protected] and reference item number 1102089875.
ackage Contents
© 15” Digital Photo Frame
AC Power Adapter /
Remote Control Power Cord
User's Manual USB Cable
© ©
LCD Screen
Remote Control Receiver
NEED HELP? To contact customer support, please call 800-639-3803 or email us at
[email protected] and reference item number 1100995875.
5” Digital Photo Frame - Back View
Wall Mount Positions
LED
Power
on CF Card
we Slot
3in1
— SD/MMC MS
wa Card Slot
USB Host Input
Power
Adapter
input | o | mpu
o = Computer
Interface
On/Off
Power
Switch
The unit may be displayed on a table top using the built-in pedestal stand built into the back of the unit.
NEED HELP? To contact customer support, please call 800-639-3803 or email us at
[email protected] and reference item number 110093878.
Installation and Setup
1. Carefully position your Digital Photo Frame so that you can see all of the connection ports on
the side of the frame. |
2. Plug the Power Adapter Cable into the DC IN input on the side of the unit and plug the AC end
of the adapter into a normal AC outlet.
3. In order to view pictures, video and listen to music, insert your SD, MS, MMC or CF memory
cards into the correct slot on the side panel of the photo frame. You may also connect a USB
flash drive or transfer files directly from your computer using the USB cable included.
NEED HELP? To contact customer support, please call 806-639-3803 or email us at
[email protected] and reference item number 110099878.
Digital Picture Frame Navigation Controls
1 UP Moves the cursor up or to the previous selection
2 DOWN Moves the cursor down or to the next selection
ENTER / | Confirms or Plays/Pauses the music or video;
$ | ZooM | Also Zooms in on Photos
4 LEFT Moves the cursor to the left or backward.
Also Zooms in on Photos.
Moves the cursor to the right or forward.
> RIGHT Also rotates the image 90 degrees.
6 EXIT Return to last displayed menu,
Exit the display menu
7 AUTO | Auto adjust to the factory default settings.
Allows you to change the aspect ratio of the picture
from 4:3 to 16:9 (for 16:9 pictures only).
8 MODE
NEED HELP? To contact customer support, please call 800-639-3803 or email us at
[email protected] and reference item number 110099878.
Remote Control Functions
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1. MUTE: Mutes the sound volume.
2. POWER: Turns the unit on or off
3. PHOTO: Goes to the Photo mode and displays
pictures.
. MUSIC: Goes to the Music mode and plays music.
. VIDEO: Goes to the Video mode and plays video.
. MENU: Goes to the main OSD Menu.
. UP: Moves the cursor up when making a selection,
-- © a
moves to the previous picture.
8. CALENDER: Displays the Calendar/Clock on
screen.
9. LEFT: Moves the cursor/highlight to the left when
making a selection. Zooms in on the picture (under
photo function).
10. ENTER: Access the selected function and plays
the picture show, music or video.
11. RIGHT: Moves the cursor/highlight to the right
when making a selection. Rotates the image 90
degrees (under photo function).
12. SLIDESHOW: Activates the SLIDESHOW.
13. DOWN: Moves the cursor down when making a
selection, moves to the next picture.
14. VOL+: Increases the volume.
15. PLAY/PAUSE: Plays or Pauses the
slideshow/music/video.
16. STOP: Stops the selected file or action.
17.VOL - : Decreases the volume.
Changing the Battery in the Remote Control
Hold the remote control, squeeze the button to the right, and pull the battery tray out. Then re-place the
battery (model CR2025) inside the tray with the “+” polarity facing up, and then push the tray back to its
place.
NEED HELP? To contact customer support, please call 800-639-3
69
03 or email us at
[email protected] and reference item number 118099878.
Operating Instructions
To Power the unit On/Off
Insert the DC power plug into the DC jack on the side of the photo frame and connect the other end of
the AC adapter to a standard electrical outlet. Press the power switch to the “On” position and after 5
seconds the photo frame will display the main page. Switch the power button off at the end of use.
Enter Memory Card File
Press the Menu button on your remote control and select Photo / Music / Video in order to choose the
type of memory card you have inserted and this will allow you to review the files on the memory card.
Select the file that you want to play
Photo file: press the Photo mode button to select the photo file and play it.
Music file: press the Music mode button to select the music file and play it.
Video file: press the Video mode button to select the video file and play it.
Play
After choosing the file mode you will see its main menu. At this point, use the LEFT/RIGHT and
UP/DOWN keys to select a file. Then press “ENTER” to play your chosen file.
Adjusting the Volume
Use the VOL+ on the remote control to increase volume, VOL- to decrease the volume after entering
the Music or Video modes during play. Press “ENTER” to play or pause the music or video files.
Adjusting the screen Brightness / Contrast / Color
Under the Setup menu, choose Video Set and select Brightness / Contrast / Color adjustments. Use
the Left or Right buttons on your remote to adjust until you are satisfied with the appearance of the
screen.
| 10
NEED HELP? To contact customer support, please call 800-639-3803 or email us at
supportefourstari.com and reference item number 110099875,
n Screen Display (OSD) Main Men
Ne Н
1. Turn onthe Digital Photo Frame and press the “MENU” button on the remote to display the OSD
menu.
2. Select the desired function menu, by pressing “=~, “& “, “3” or the “1?” button and press
“ENTER”.
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3. Select the storage media type that you have inserted, by pressing “P“, “&“, “I” or the “f”
button and press “ENTER”. |
11
NEED HELP? To contact customer support, please call 800-639-3803 or email us at —
[email protected] and reference item number 110099878.
PHOTO
Provides a list of
photos that you
have saved on
the card and
allows you to
see the photos.
PHOTO:
EE
PHOTO CONTROL PANEL
While viewing a photo, press the enter button on the remote control and the Photo Control Panel will
appear. -
1. When the unit is powered on, it will play a preloaded slideshow automatically.
2. When you insert a memory card or thumb drive, it will automatically play all of the pictures in a
slideshow. |
3. You may preview the pictures In a thumbnail by pressing the thumbnail function.
4. Vertical oriented pictures will rotate to viewing position automatically.
2 34 5 67 89
| 1 Play/Pause icon
2 Plays or Pauses the slideshow
3 Stops the slideshow
4 Rotates the picture 90 degrees
5 Zooms in on the photo |
6 Returns to the Previous photo |
7 Advances to the Next photo
8 Displays the File Data
9 Thumbnail Display Mode
10 Indicates the Image Resolution
NEED HELP? To contact customer support, please call 800-639-3803 or email us at >
[email protected] and reference item number 11009987B.
MUSIC:
MUSIC
Provides a list of
song(s) that you
have saved on
the card and
plays the song.
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MUSIC CONTROL PANEL
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1 Standard / Repeat / Repeat All Icon
2 Time Duration
3 Plays or Pauses the music
4 Stops the music
5 Skip to the Previous song
6 Rewinds the music file
7 Fast Forwards the music file
8 Skips to the Next song
9 Displays the File Data
10 Displays the Music Data
11 | Standard / Repeat / Repeat All Selector
NEED HELP? To contact customer support, please call 880-639-3803 or email us at
[email protected] and reference item number 110099878.
When playing a music file using the Music Control Panel you'll be able to see the Time Duration and
control the Play/Pause, Stop, Rewind, Fast Forward and Skip button as well as view the File Data and
Music Data of the album.
13
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the slideshow
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Allows you to to
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view
select the video
clip(s) that you
the card.
have saved on
VIDEO
SLIDESHOW
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to the Next video
Selector
ips
isplays the File Data
D
Fast Forwards the video
Sk
Zooms in on the video file
3803 or email us at
Standard / Repeat / Repeat All
039
com and reference item number 110099878
7
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deo
VIDEO CONTROL PANEL
ious VI
press the enter button on the remote control and the Photo Control Panel
Duration
ime
inds the video
file
deo
T
Stops the video
ip to the Prev
Rew
To contact customer support, please call 800
Plays or Pauses the video
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support@fourstar
Standard / Repeat / Repeat All Icon
1
will appear.
When play
NEED HELP
TEXT
lows you to select
he Text files and
read information
stored in “text”
ormat.
TEXT:
Allows you to
delete/copy a media
file from the storage
media you inserted
into the digital photo
EDIT:
SETUP:
Language Set:
Allows you to select
the OSD language of
Allows you to set the
correct time on the
digital photo frame.
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A
=
НЕ
о it
tart-Up Set:
Allows you to set the
Start-Up settings of
the digital photo
frame.
NEED HELP? To contact customer support, please call
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— Setup:
Allows you to adjust
the system settings
of the digital photo
frame.
Picture Set:
Allows you to set
the Slideshow and
the Picture Play
the alarm's date,
time and alarm tone
of the digital photo
frame.
Video Set:
Allows you to adjust
the brightness,
contrast and colors
of the screen.
800-639-3803 or email us at
[email protected] and reference item number 11009987B.
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the digital photo mode, |
frame. |
Alarm Set:
Clock Set: Allows you to set
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Default Set: ‘ Mahi
Resets the unit to the р уе |
factory default version of the
settinas firmware of the
y о digital photo frame.
CALENDAR
CALENDAR: Allows you to set
the date on the
digital photo frame.
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Additional Features
- USB Connection Host Function
You may connect an MP3 player or other USB mass storage devices or digital cameras with a USB
cable connector located on the side of the unit to USB input jacks. This will allow you to transfer files to
and from these devices. (USB Cable included).
NOTE: Not all digital cameras will support the USB input function, please refer to the owners manual
of your digital camera. When you connect to a PC, the USB host will not function to allow for the
transfer of files. However you can copy or delete files to the memory cards.
| USB Computer Interface В
When the photo frame is connected to a computer via the USB cable, ==. files from
the computer can be transferred and saved to and from the memory cards and USB devices attached
to the photo frame. (USB Cable included).
NOTE: When you disconnect the Digital Photo Frame from the computer,
Met with BC; tart! you should reactivate the Digital Photo Frame by pressing
the On/Off switch.
Audio Out
You may connect your digital photo frame to other audio devices via the Audio Out interface using a
stereo phono connector plug and cable (not included). You may listen to your music and audio files
from your digital photo frame on external stereo speakers.
Built-in Flash Memory
This digital photo frame comes with built-in onboard memory. With the built-in 256MB flash memory
the device will function without the use of memory cards.
16
NEED HELP? To contact customer support, please call 800-639-3803 or email us at
[email protected] and reference item number 110099875.
Frequently Asked Questions
Q: What types of file formats does the digital photo frame support?
A: The unit supports JPEG, BMP, MP3, MPG, DAT, MP4 and AVI file formats. In addition the unit has
built-in memory of 256 MB so you can store your favorite pictures, music and videos. Not all the
MPEG-4 files can be supported due to the various file formats that exist.
Q: Why are some of my photos not able to be displayed on the viewer?
A: Most digital cameras save photos in a Standard JPEG format which allows the digital photo frame to
display these standard JPEGs. However, some images (for example web page images, scanned
images, Progressive JPEG image, Pixel Dimensions over 7Kx7K, or RAW format photos taken by
special cameras) may not be supported. You may be able to convert some of the pictures to Standard
JPEG format using software such as “Paint” which may be included in your computers Windows
‘Operating Systems (other options may be Photoshop, Microsoft Office Picture Manager, and various
other editing programs).
Q: What is the Maximum size of the media cards that the Digital Photo Frame can read?
A: The maximum size of the media cards is 2 GB that the Digital Photo Frame can read.
Q: There is no picture on the screen?
A: Make sure the flash card is installed properly in the flash card reader. You may have to flip it over.
B: Check that the power adapter is connected properly to the power outlet and DC input on the digital
picture frame. | | -
C: Turn off the Digital Photo Frame and reinsert the memory card properly.
Q: Can I adjust the colors of the picture?
A: No, all color settings are preset at the factory. But you can adjust the appearance of the pictures by
going into the Setup Menu where you can adjust the Brightness, Contrast and Color saturation of the
screen which will effect the appearance of the picture.
Q: What is the highest resolution that can be displayed on the screen?
A: The highest resolution that the screen is capable of rendering is 1024 x 768 pixels.
Q: How do | create music files to play on my digital frame?
A: Use a personal computer and a popular audio editing software such as MusicMatch to first convert
your music into MP3 format files. Then you can transfer these MP3 files to a memory card using a
memory card reader. Finally once you have the music files on the memory card simply insert the card
into the card slot of the digital frame and then select your music using the on screen display menu.
Note: Some file have “DRM” (digital rights management) and you may not be able to convert protected
files. |
17
NEED HELP? To contact customer support, please call 800-639-3803 or email us at
[email protected] and reference item number 110099878.
Frequently Asked Questions
Q: Why do some picture files load faster than others?
- A: Higher Resolution pictures take more time to load than pictures taken in lower resolutions.
To speed up the loading process, take pictures using a lower resolution setting on your camera.
Q: There is no sound being produced while | am playing my music or video files?
A: The volume setting may be set at zero. Adjust the volume up by using the remote control. The file
format may not be recognized by the unit. Please check to see that the file type is supported. The USB
cable may not be connected properly or the cable may be damaged. Please check the USB
connection and make sure the USB cable is not damaged.
Q: Do | have to always rotate the pictures?
A: The photo frame does have the option to rotate an image, but it does not make that change
permanently. The photo frame does not alter your files. It reads the picture as is. You will need to load
the pictures that need to be rotated into your computer and re-save them to permanently have the |
pictures properly rotated.
18
NEED HELP? To contact customer support, please call 800-639-3803 or email us at
[email protected] and reference ¡tem number 11009987B.
Specifications
Type 15” TFT LCD Display
Contrast Ratio 300: 1
LCD Panel Response Time 16ms
Resolution 1024 X 768
Aspect Ratio 4:3
| | JPEG, BMP, MP3, MPG, DAT, MP4 and AVI
Supported File Formats Type
SD, MS, MMC and CF memory cards supported
Built-in Card Reader Memory Types
up to 2GB of memory.
Media Functions Video Play and Audio Out
Audio File Format MP3 (Layer 1/2/3, MPEG2.5)
Sample Rate: 8-48KHz; Bit Rate: 32Kbps ~
448Kbps, 32Kbps ~ 384Kbps, 32Kbps ~ 320Kbps,
8Kbps ~ 160Kbps
Photo File Format JPEG (Maximum Resolution: 8000X8000)
File Format MPEG1, MPEG2, MPEG4 (RMP4, DIV3, DIVX,
Video DivX4, DivX5, DivX6.2.2, Xvid, MP4V, MP43,
COL1)
Maximum Resolution: 720X576; Bitrate: 15Mbps
MJPEG-A, MJPEG-B
Maximum Resolution: 640X480
Built-In Speakers 2x speakers 2Watt
Voltage Input:AC100 - 240V, 50/60Hz
Power Current Output:12V __ _ 3A
Consumption
| USB 2.0, Stereo Audio Output,
Interface Type
Dimensions Physical 16.5” (W) 13.4” (H) 2.6" (D)
Net Weight 7.8 Lbs
Regulation (Certifications) FCC
. JUL Adaptor, Remote Control, USB Cable,
Accessories
User's Manual and Quick Start Guide.
19
NEED HELP? To contact customer support, please call 800-639-3803 or email us at
[email protected] and reference item number 110099575.
Important Safety Instructions
e To reduce the risk of electric shock or product damage, do not attempt to remove screws (of
product cover). ВЕ
®Do not use this unit near the presence of water. Do not expose this unit to rain, moisture, water
drip or splash. Also ensure that no container with liquids, such as vases, be placed near or on the
unit. |
eDo not operate or install near any heat sources such as radiators, heat registers, stoves, or
similar unit. | 1
eDo not open product cover and do not attempt to repair this product by yourself. Please refer to
qualified service personnel.
e Avoid sandy places such as beaches. | |
ePlease insert the AC plug and secure it firmly to avoid any electrostatic discharge.
® Ensure all cords and wires are connected, safely and correctly.
@ Avoid applying pressure on the LCD screen or exposing it to direct sunlight. Clean with a dry, soft
cloth only.
® Please note the machine will only play files with compatible formats.
® Music/Videos/Pictures may be subjected to copyright. Playing such files without permission may
be in violation of copyright law.
e Do not allow metallic objects to come into contact with the AC/DC plug when the machine is in
operation.
® Avoid placement near hot equipment such as amplifiers, to prevent the product from overheating.
®Do not remove inserted memory cards when the machine is reading them to prevent possible
files being lost or system failure.
eDo not unplug the power cord when playing music, pictures.
eDo not rest the unit on your lap for prolong periods of time to prevent overheating.
ePlease avoid excessive earphone usage especially at high volumes to prevent potential damage
to the ears.
Oe Please do not play (speakers) at excessive volumes in order to prevent permanent damage to
speakers.
e Please note excessive visual contact with screen (excessive play) may cause spatial
disorientation or discomfort.
® The Digital Photo Frame is not intended to be run for 24 hours continuously. The recommended
time usage is less than 8 hours at a time each day.
e The contents of this operation manual may be updated from time to time to incorporate updated
functionalities. |
2
NEED HELP? To contact customer support, please call 800-639-3803 or email us at )
supporteEfourstari.com and reference item number 110099875.
FCC Norm
FCC
This equipment has been tested and complies with limits for Class B digital devices pursuant to Part 15
of Federal Communications Commission (FCC) rules. ВЕ
FCC Compliance Statement
These limits are designed to provide reasonable protection against frequency interference in
residential installations. This equipment generates, and radiates radio frequency energy, and if not
installed properly or used in accordance with the instructions, may cause harmful interference to radio
communication. However, there is no guarantee that interference will not occur in television reception,
which can be determined by turning the equipment-on and off. Interference may be corrected by one or
more of the following measures:
EH Reorient or relocate the receiving antenna
Bm Increase the separation between the equipment and the receiver
m Plug the equipment into an outlet on a circuit different from that to which the receiver
is connected.
CAUTION!
The Federal Communications Commission warns the user that changes or modifications to the unit not
expressly approved by the party responsible for compliance could void the user's authority to operate
the equipment.
Fourstar Group (FSG) encourages consumers to recycle their used Digital Photo Frame.
Please visit www.fourstari.com/recycle for additional information on recycling.
NEED HELP? To contact customer support, please call 800-639-3803 or email us at Al
[email protected] and reference item number 11009987B.
Service Procedure
For technical support, please call the toll free number below. A customer service representative will
assist you and provide a return authorization number (RA number) if required allowing you to ship your
product to the service center. There is not registration process for this product. Service will be offered
according to the warranty terms on the next page.
DO NOT RETURN THIS PRODUCT TO THE STORE. PLEASE CONTACT THE TOLL FREE
NUMBER LISTED BELOW
Please have the following information available when you call the service center:
Your Name and Address
Date of Purchase
Model Number
Serial Number |
Name of Retailer purchased from
O U A OOaYylra
Description of the problem
After receipt of the RA (return authorization) number:
cp Send the complete unit, including power cord and adapter in the original carton to the address
below. |
m Include a copy of the original receipt for proof of purchase (within 1 year).
Write the RA number on the outside of the package. Packages without RA numbers will nof be
accepted. |
The Digital Photo Frame is fragile. Use extreme care when handling and packaging the unit.
The purchaser is responsible for any shipping charges to the repair facility and assumes all risk.
The service center will repair or replace the unit and send it back to the purchaser within 10
business days from receipt of the unit. |
To contact customer support, please call 508-435-4830 or 800-639-3803 and reference to Item
number 11009987B. The address for this facility is:
Fourstar Group
26840 Fargo Ave. Unit C
Bedford Heights, OH 44146
Email Support: [email protected]
, 22
NEED HELP? To contact customer support, please call 800-639-3803 or email us at
[email protected] and reference item number 11009987B.
1 Year Limited Warranty
This product is warranted to be free from defects in material and workmanship for a period of 1 year.
Warranty obligations are limited to replacement or repair of defective parts and components, at the
option of the manufacturer. The warranty of this product is null and void if the product is subjected io
negligence, abuse, modification, misuse, accident or if the customer uses the product for a function it
was not intended for. This warranty is only valid for the original purchaser of this product and will not be
honored if the product is resold. This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state.
The manufacturer will not be liable for incidental or consequential damages caused by the use of this
product. The manufacture will not be liable for any costs such as lost profits or revenues, cost of
temporary replacements, loss of data, loss of equipment or use of equipment or any claims by third
parties. a
Please call the phone number mentioned below to obtain service. DO NOT RETURN THIS PRODUCT
TO THE STORE. A customer representative will give you a return authorization (RA number) allowing
you to ship the product to the service center. The purchaser must have a copy of the original receipt for
proof of purchase within 1 year. The purchaser of this product is responsible for any shipping charges
to the repair facility. |
In order to contact the service facility, please call 508-435-4830 or 800-639-3803, and reference to
Item number: 11009987B.
The address for this facility is:
Fourstar Group
26840 Fargo Ave. Unit C
Bedford Heights, OH 44146
E-mail Support: [email protected]
NEED HELP? To contact customer support, please call 800-639-3803 or email us at =
[email protected] and reference item number 110099878.