Poker Desk Manual - Poker Desk Software

Poker Desk Manual - Poker Desk Software

Poker Desk

User Manual

Poker Desk User Manual Page 2

Contents

1 Main Menu – READ THIS SECTION ........................................................................................................................ 10

2 Security .................................................................................................................................................................. 11

2.1 Banned Players Setup....................................................................................................................................... 13

3 Desk View .............................................................................................................................................................. 13

3.1 Add player to wait list (without card) .............................................................................................................. 14

3.1.1 Select Game(s) ......................................................................................................................................... 14

3.1.2 Type in Players Name .............................................................................................................................. 14

3.1.3 Click Wait List, Phone or Transfer Button or hit Enter ............................................................................ 15

3.2 Page Player ....................................................................................................................................................... 15

3.2.1 Click on Player ......................................................................................................................................... 15

3.2.2 Opens the Player window ....................................................................................................................... 16

3.2.3 Page by Selecting Game Window ............................................................................................................ 16

3.2.4 Select Player ............................................................................................................................................ 17

3.2.5 Using Select Player(s) to Page ................................................................................................................. 17

3.3 Seat Player from Wait List ................................................................................................................................ 17

3.3.1 Click on Player ......................................................................................................................................... 18

3.3.2 Opens the Player window ....................................................................................................................... 18

3.3.3 Seat by Selecting Game Window ............................................................................................................. 19

3.3.4 Select Player ............................................................................................................................................ 19

3.3.5 Using Select Player(s) to Seat Player ....................................................................................................... 20

3.3.6 Table Seating – Seat a player to table to track player time .................................................................... 20

3.4 Adding Transfer ................................................................................................................................................ 20

3.4.1 Select Game ............................................................................................................................................. 20

3.4.2 Add Players Name ................................................................................................................................... 20

3.4.3 Transfer Window Opens .......................................................................................................................... 21

3.5 Opening a Table ............................................................................................................................................... 21

3.5.1 Click on Table Button to open Table Widows ......................................................................................... 21

3.5.2 Select Game for Table ............................................................................................................................. 22

3.5.3 Click Open Table ...................................................................................................................................... 22

3.6 Open Table Panel ............................................................................................................................................. 23

3.7 Moving a Player in the Wait List ...................................................................................................................... 23

3.7.1 From the Player View you can move a player to the top or the bottom of the list. ............................... 23

3.7.2 From the Game Window you can move a player up/down one position or to top and bottom. ........... 24

3.8 Opening a Game ............................................................................................................................................... 24

3.8.1 Click of Touch the Games Button ............................................................................................................ 24

3.8.2 Select the Game to Open and Touch or Click Open Button .................................................................... 25

3.9 Solving Potential Problems .............................................................................................................................. 25

3.9.1 Click or Touch Refresh Button ................................................................................................................. 25

3.9.2 Restart Program ...................................................................................................................................... 25

3.9.3 Restart Server and Program .................................................................................................................... 25

3.9.4 Check the logs .......................................................................................................................................... 26

3.9.5 Restart computer .................................................................................................................................... 26

3.10 Wait list Features ......................................................................................................................................... 27

4 Game Maintenance ............................................................................................................................................... 27

4.1 Game Maintenance Window ........................................................................................................................... 27

4.2 Creating New Game ......................................................................................................................................... 27

4.3 Game Fields ...................................................................................................................................................... 27

4.4 Activating / In-activating Game........................................................................................................................ 28

4.5 Deleting Games ................................................................................................................................................ 28

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4.6 Editing Games .................................................................................................................................................. 28

5 Promo View ........................................................................................................................................................... 28

6 History Window ..................................................................................................................................................... 29

7 Seated Window ..................................................................................................................................................... 29

8 Player View ............................................................................................................................................................ 31

9 Handling Large Player List ..................................................................................................................................... 32

9.1 Player View Setting .......................................................................................................................................... 32

10

9.2 Desk View Setting ............................................................................................................................................. 35

Player Kiosk ...................................................................................................................................................... 39

11 Player Maintenance ......................................................................................................................................... 40

11.1 Player Search ............................................................................................................................................... 41

11.2 Player import ............................................................................................................................................... 41

11.3 External Player ............................................................................................................................................. 42

11.4 Card Print Queue ......................................................................................................................................... 43

11.5 Player Points ................................................................................................................................................ 43

11.6 Adding and editing Player Information ........................................................................................................ 44

11.6.1 New ..................................................................................................................................................... 44

11.6.2 Print Card ............................................................................................................................................ 44

11.6.3 Promotions .......................................................................................................................................... 44

11.6.4 Set Password ....................................................................................................................................... 44

11.6.5 Change Image ...................................................................................................................................... 45

11.6.6 Export Image ....................................................................................................................................... 46

12

11.6.7 Import Card ......................................................................................................................................... 46

Tracking Player Points and more advanced functions from Wait List ............................................................. 47

12.1 Identify Registered Player ............................................................................................................................ 48

12.1.1 Click Card to scan ................................................................................................................................ 48

12.1.2 Or Lookup Player ................................................................................................................................. 48

12.2 Player Entry Window ................................................................................................................................... 49

12.3 Edit Player Window – from Wait List ........................................................................................................... 49

12.4 Wait List Game Window .............................................................................................................................. 51

12.5 Table Window .............................................................................................................................................. 52

12.6 Notification Windows .................................................................................................................................. 54

12.7 Available Seats Window .............................................................................................................................. 54

13 Player Points ..................................................................................................................................................... 55

13.1 Mail List ........................................................................................................................................................ 56

13.2 Point Search ................................................................................................................................................. 57

13.3 Export ........................................................................................................................................................... 58

13.4 Merge player Activity ................................................................................................................................... 59

13.5 New Cash – Add manual cash points to players account ............................................................................ 60

14

13.6 Delete Player ................................................................................................................................................ 61

Membership Tiers ............................................................................................................................................ 61

14.1 Automated Setting of Membership Tiers .................................................................................................... 62

15

14.2 Manual Setting Membership Tiers .............................................................................................................. 62

Promotions ....................................................................................................................................................... 64

15.1.1 Delete Promotion Points ..................................................................................................................... 65

15.1.2 Reapply Promotions ............................................................................................................................ 65

15.2 Setup Promotions ........................................................................................................................................ 65

15.2.1 Promotion Types ................................................................................................................................. 66

15.3 Redeem Promotions .................................................................................................................................... 67

15.3.1 Custom Amount .................................................................................................................................. 68

15.4 Random Drawing ......................................................................................................................................... 69

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16 Tournament Management ............................................................................................................................... 70

17

16.1 Tournament Features .................................................................................................................................. 73

Tournament Setup ........................................................................................................................................... 76

17.1 Setup Tournament Structure ....................................................................................................................... 76

17.2 Setup Tournament Payouts ......................................................................................................................... 79

17.3 Setup Tournament Points ............................................................................................................................ 81

17.4 Create Tournament Setup ........................................................................................................................... 82

18 Creating Tournaments ..................................................................................................................................... 85

18.1 Setup a full week of tournaments ............................................................................................................... 87

19

18.2 Web Field usage with supplied JavaScript ................................................................................................... 88

Tournament Control View ................................................................................................................................ 89

19.1 Open Button ................................................................................................................................................ 91

19.2 Close Button ................................................................................................................................................. 91

19.3 Reload Button .............................................................................................................................................. 91

19.4 Save Button .................................................................................................................................................. 91

19.5 Details Button .............................................................................................................................................. 92

19.6 Results Button .............................................................................................................................................. 92

19.7 Manual Prizes Button................................................................................................................................... 92

19.8 Players Button .............................................................................................................................................. 92

19.9 Tables Button ............................................................................................................................................... 92

19.10 Tournament Information ............................................................................................................................. 92

19.11 Entering Manual Player Counts ................................................................................................................... 93

20 Tournament Registration ................................................................................................................................. 94

20.1 Before Registering a Player .......................................................................................................................... 96

20.2 No Card Button ............................................................................................................................................ 96

20.3 Scan Card Button ......................................................................................................................................... 96

20.4 Create Player Button .................................................................................................................................... 97

20.5 Add-on Toggle Buttons ................................................................................................................................ 98

20.6 Seat Players Toggle Button .......................................................................................................................... 98

20.7 Receipts Toggle Buttons .............................................................................................................................. 98

20.8 Not Paid ....................................................................................................................................................... 98

20.9 Payment ....................................................................................................................................................... 98

20.10 Source .......................................................................................................................................................... 99

20.11 Refresh Button ............................................................................................................................................. 99

20.12 Players Button .............................................................................................................................................. 99

20.13 Results Button .............................................................................................................................................. 99

20.14 Manual Prizes Button................................................................................................................................... 99

20.15 Receipts Button............................................................................................................................................ 99

20.16 Tables Button ............................................................................................................................................... 99

21

20.17 Tournament Information ........................................................................................................................... 100

Tournament Clock .......................................................................................................................................... 100

21.1 Installation options .................................................................................................................................... 101

22

21.2 Design a Clock ............................................................................................................................................ 101

21.3 Selecting a Clock ........................................................................................................................................ 101

21.4 Running a Tournament Clock ..................................................................................................................... 102

21.5 Controlling Tournament Clock ................................................................................................................... 102

21.6 Switching Running Tournament to Split Clock........................................................................................... 103

21.7 Standard Clocks Defined with Installation ................................................................................................. 104

21.8 Older Clocks Shown for Reference Only .................................................................................................... 105

21.9 Clock Issues and Running Clocks on Multiple Computers ......................................................................... 106

Tournament Clock Setup ................................................................................................................................ 106

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22.1 Making the Clock Background change Color for Breaks or the Break/Pause is too light or dark.............. 109

23 On Demand Tournaments (single table) ........................................................................................................ 109

23.1 Creating an On Demand Tournament Definition....................................................................................... 109

24

23.2 Creating an Occurrence of an On Demand Tournament ........................................................................... 111

Controlling Tournaments ............................................................................................................................... 113

24.1 Lifecycle of a Normal Tournament (not On Demand) ............................................................................... 113

24.2 Controlling a Running Tournament ........................................................................................................... 114

24.3 Tournament Tables .................................................................................................................................... 115

24.3.1 Table Popup Window ........................................................................................................................ 115

24.3.2 Tournament Seat Cards .................................................................................................................... 116

24.4 Tournament Players ................................................................................................................................... 117

24.4.1 Exporting Tournament Players .......................................................................................................... 118

24.4.2 Importing Tournament Players ......................................................................................................... 118

24.5 Tournament Details ................................................................................................................................... 120

24.5.1 Payouts .............................................................................................................................................. 121

24.5.2 Exporting Data to Excel ..................................................................................................................... 122

24.5.3 Print ................................................................................................................................................... 122

24.6 Adding Tournament Results ...................................................................................................................... 122

25

24.7 Entering Manual Prizes .............................................................................................................................. 123

Quick Start Guide without Registration ......................................................................................................... 124

26

27

Quick Start Guide Tournament with Registration ......................................................................................... 127

Total Player Tracking During Tournaments .................................................................................................... 134

28 Multi-Flight or Multi-Day Tournament Support............................................................................................. 134

28.1 Transfer Tournament Options ................................................................................................................... 135

29

28.2 Reverse Tournament Transfer ................................................................................................................... 136

Ad Creation .................................................................................................................................................... 137

30 Web Access Examples .................................................................................................................................... 137

30.1 Wait List ..................................................................................................................................................... 137

30.2 Today’s tournaments ................................................................................................................................. 137

30.3 Tournament Calendar ................................................................................................................................ 138

30.4 Player Ranking can be displayed on website ............................................................................................. 139

31 Reporting ........................................................................................................................................................ 140

31.1 Open Tables by Hour ................................................................................................................................. 140

31.2 Wait List Analytics ...................................................................................................................................... 140

31.2.1 Enabling Analytics on Server ............................................................................................................. 142

31.3 Player Reports ............................................................................................................................................ 142

31.4 Daily Reports .............................................................................................................................................. 144

31.5 Player Marketing ........................................................................................................................................ 144

31.6 Tournament Reports .................................................................................................................................. 145

32 Poker Room Management ............................................................................................................................. 147

32.1 Employee Maintenance ............................................................................................................................. 147

32.2 Poker Room Functions ............................................................................................................................... 147

33 Setup Maintenance ........................................................................................................................................ 147

33.1 Setup Maintenance Window ..................................................................................................................... 147

33.2 Create New Entry ....................................................................................................................................... 148

33.3 Entry Fields ................................................................................................................................................ 148

33.4 Deleting Entries .......................................................................................................................................... 148

33.5 Editing Entry ............................................................................................................................................... 149

34 Table Maintenance ........................................................................................................................................ 149

34.1 Importing Tables to Poker Desk ................................................................................................................. 150

34.2 Some Examples .......................................................................................................................................... 150

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35 Printer Setup .................................................................................................................................................. 152

35.1 Printing Receipts and Seat Cards ............................................................................................................... 152

35.1.1 Configuration Options ....................................................................................................................... 153

35.1.2 Receipt Print Server .......................................................................................................................... 153

35.1.3 Defining Tournament Receipts ......................................................................................................... 157

35.2 Printing Player Cards .................................................................................................................................. 163

35.2.1 Configuration Options ....................................................................................................................... 163

36

37

Activity List ..................................................................................................................................................... 163

Importing Data to Excel .................................................................................................................................. 165

38 Setup Options ................................................................................................................................................. 166

38.1 Desk View Setup Options ........................................................................................................................... 166

38.2 Player View Setup Options ........................................................................................................................ 167

38.3 Phone-Internet Options ............................................................................................................................. 169

38.4 Upload to Web Site Options ...................................................................................................................... 170

38.5 Web Socket Options .................................................................................................................................. 171

38.6 Tournament Options ................................................................................................................................. 171

38.7 Tournament Clock Setup Options .............................................................................................................. 172

38.8 Player Card Mag Encoding Definition ........................................................................................................ 181

38.9 Player Card Barcode or QRCode ................................................................................................................ 181

38.10 Player Card Scan Definitions ...................................................................................................................... 181

38.11 Player Number Definition .......................................................................................................................... 182

38.12 Analytics Options ....................................................................................................................................... 183

39

40

Lists of Values ................................................................................................................................................. 184

Installation...................................................................................................................................................... 186

40.1 Installing Poker Desk: Check List (main computer) ................................................................................... 186

40.1.1 Install SQL Server Express ................................................................................................................. 187

40.1.2 Install Microsoft Silverlight ............................................................................................................... 192

40.1.3 Microsoft .Net Framework 4 ............................................................................................................. 193

40.1.4 Install Poker Desk Software .............................................................................................................. 194

40.2 Checklist for Installation of Poker Desk using Customer SQL Server ......................................................... 198

40.3 Manual Installation of Poker Desk Database ............................................................................................. 199

40.4 Installing Addition Client Computer(s) ...................................................................................................... 203

40.5 Pointing the client to the Server ................................................................................................................ 203

40.6 Client Computer Name and Server Address .............................................................................................. 204

40.7 Default Batch files ...................................................................................................................................... 204

40.8 Solving Database Issues ............................................................................................................................. 205

40.8.1 Manually setting up database access ............................................................................................... 206

40.9 Updating Poker Desk Software .................................................................................................................. 210

40.10 Steps to use existing SQL Server ................................................................................................................ 211

40.11 Firewall Setting .......................................................................................................................................... 212

40.12 Zebra GX420 Installation ........................................................................................................................... 218

40.12.1 Install Zebra Setup Utilities ............................................................................................................... 218

40.12.2 Configure Printer Settings ................................................................................................................. 218

40.12.3 Install print driver from Seagull Scientific ......................................................................................... 224

40.13 Zebra 120i Installation ............................................................................................................................... 224

40.14 Zebra ZXP 3 Card Printer Installation ......................................................................................................... 228

41 Web Site Integration – Web Access ............................................................................................................... 231

41.1 Listing Tournaments on Web Site .............................................................................................................. 232

41.1.1 Format for Calling .............................................................................................................................. 232

41.1.2 Sample Call to Retrieve Data ............................................................................................................. 232

41.1.3 Values of Tournament Fields ............................................................................................................ 232

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41.1.4 Translation of old Tournament calls to Fields ................................................................................... 233

42

41.2 Listing Promotional Information on Web Site ........................................................................................... 233

41.2.1 Sample Call to Retrieve Promotional Data ........................................................................................ 233

41.2.2 Values of Promotional Fields ............................................................................................................ 234

41.3 Listing Wait List Information on Web Site ................................................................................................. 234

41.3.1 Sample Call to Retrieve Wait List Data .............................................................................................. 234

Seating Player Technical Specifications ......................................................................................................... 236

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Poker Desk User Manual Page 9

1 Main Menu – READ THIS SECTION

Poker Desk Software Client program is designed to have multiple windows (instances) of the program running. These multiple windows (instances) can be on the same computer on extended monitors or across multiple computers.

To use Poker Desk Software open a window (instance) for staff to use the Desk View to add players to the wait list and open another window (instance) to display the information to the Players (Players View). For tournaments you open another window (instance) to display the clock, or control multiple tournaments.

Then arrange the open windows (instances of running application) to different monitors.

There are batch files that can automate the opening and positioning of the windows. The default startup file will open “Desk View” on monitor 1 and open “Players View” on monitor 2. Poker Desk can be used on one computer with four monitors running four windows (instances) of Poker Desk or across four computers with one monitor.

Poker Desk User Manual Page 10

Wait List o Desk View: Used by staff to control Wait List o Player View: Display for Players o Player Maintenance: Edit Players Information

 Print Player Cards

 Redeem Points

 Change Password

 Display Points o Player Kiosk: Display to utilize Kiosk functionally

Reports o Open Tables by Hour Report o Manager Mode: to login as Manager

 Enter blank for password if Security not Enabled o Wait List Analytics, detail reports require data collection hourly o Player Reports o Tournament Reports

Tournament o Tournament Registration: Register Players for Tournament o Tournament Maintenance: Create instance of a Tournament o Tournament Control: Open/Close/Pause Tournament o Tournament Setup (Manager): Setup Tournaments

 Rake / Guarantee / Buy-In

 Payouts

 Points

 Structure o Tournament Clock : Display Clock for Tournaments o Tournament Clock Setup (Manager): Setup Clock visual properties

Maintenance o Setup Maintenance (Manager): Modify configuration o Report Maintenance (Manager): Modify reports

 Player Cards

 Receipts

 Point Redeeming

 Player Card scanning definitions: configure to scan custom cards o Activity List: Records point redemption o Error List: Records errors of the Frontend Program (back end server has different logs)

2 Security

Poker Desk has optional security options to control access to the system and protects critical parts of the system.

The options are controlled by Setup Values. There are two levels of login, users and managers. These are setup using “Setup Maintenance”. The computer name defaults to the IP address, this requires running in “Trusted” mode and Poker Desk must be installed on the Computer (right click “Install The Poker Desk to this Computer…”). If for some reason the software cannot determine an IP address, you have the ability to Name this running Instance of Poker Desk. Computer names are used to reroute printing options and to allow “Local Printing” (Local Printing also requires “Trusted” mode).

Users have access to the system

Poker Desk User Manual Page 11

Managers have access to all of the system

Type Name Value

Security

Security

Security

Security

Security

Security

Security

Security

Card Required

Enabled

Points

True / False

True / False

True / False

Default

False

False

False

Simple

Manager Password

User Password

Employee

{True} / False

{any Password} {blank}

{any Password}

True / False

Tournament Registration True / False

True

{blank}

False

False

Security

Security

Tournament Tables

Tournament Seats

True / False

True / False

False

False

Comment

Possible Future Feature

True, Login required

Require Manager Mode for Points

If Security Enable, default

Manager Password

User Password

Lookup Username / Password

Inactive all tournament controls from registration screen

Inactivate tournament table functionality from registration

Inactivate controlling tournament seats held from registration

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2.1

Banned Players Setup

You can be warned if a banned player tries to register for tournaments or live games

Type Name Value Default Comment

Security Banned Status 90-99 9999 If Player Status is in this range a warning is issued

3 Desk View

Type

Player

Name

Active Games

Add to Transfer List

Add to

Wait List

Phone

In

Refresh Data

Current

Promotions

Lookup or

Register

Player

History

Seats Available

(optional)

Table Alerts

(optional)

Paged

Players

Clear

Entry

Swipe

Card

Table Control Section

Setup Games,

Setup Tables,

Main Menu

Open

Tables

Transfer

Phone-In

Paged

Selected

Wait Counts:

Waiting, Transfers,

Seated

Current Wait List Information

Open Seats

The Desk View is designed as a single view encapsulating all functionally to professionally manage your wait list.

The size of the screen and amount of data displayed by the Desk View can be changed by setting the following values. Screen is adjusted to fit the actual size of your monitor and when possible the size configured and the monitor size should be the same.

Setup Options to control amount of data displayed on Desk View.

Active Created Type Name Value Order

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Active Created Type Name Value Order

Active Any DeskView Page Height 1400

Active Andy DeskView Page Min Width 1425

There are many other setting that control fonts, width and affect the look and amount of data displayed on Desk

View. See Setup Options Desk View for complete list.

3.1

Add player to wait list (without card)

3.1.1 Select Game(s)

Touching game on touch screen or clicking with the mouse toggles the selection of games.

1. Click to Select

Game(s)

3.1.2 Type in Players Name

3. Click on Wait List

.

2. Any typing to be sent to player name input field

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3.1.3 Click Wait List, Phone or Transfer Button or hit Enter

4. Player is added to

Wait List

3.2

Page Player

There are several methods to page players. You can page a player by opening the player window, by opening the game window or by using the select functionality to page player

3.2.1 Click on Player

1. Click on the Player

Opens Player Window

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3.2.2 Opens the Player window

2. Click on Page Button to Page this Player

3.2.3 Page by Selecting Game Window

1. Click on Game Title to open Game Window

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3.2.4 Select Player

3. Click Page Button

2. Select Players

3.2.5 Using Select Player(s) to Page

3. Click on Page Selected

1. Click Select Player Button

2. Click on Player to Page

3.3

Seat Player from Wait List

There are several methods to remove players. You can remove a player by opening the player window, by opening the game window or by using the select functionality to remove player(s)

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3.3.1 Click on Player

1. Click on Player

3.3.2 Opens the Player window

2. Click on Seat Button to clear this Game, and leaves Player on remaining lists and marks remaining games with house icon

Or Click on Remove All to remove player from all Games

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3.3.3 Seat by Selecting Game Window

1. Click on Game Title to open Game Window

3.3.4 Select Player

2. Select Players

3. Click on Seat Button to clear this Game, and leaves

Player on remaining lists and marks remaining games with house icon

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3.3.5 Using Select Player(s) to Seat Player

1. Toggle Select

Player Mode

3. Click on Seat Selected

2. Click on Player(s) to Seat

3.3.6 Table Seating – Seat a player to table to track player time

By default table seating is turned off. To implement table seating you must activate table seating in the Seat

Maintenance Window (remember to Reload).

Once this is select clicking on a table will move a player to that table.

3.4

Adding Transfer

3.4.1 Select Game

3.4.2 Add Players Name

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Click on Transfer

3.4.3 Transfer Window Opens

Click on Transfer

Optional: Current Table

Optional: Requested Table

3.5

Opening a Table

3.5.1 Click on Table Button to open Table Widows

Clicking on table opens table

Window

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3.5.2 Select Game for Table

3.5.3 Click Open Table

Poker Desk User Manual

Touch or Click on

Open Table

Page 22

3.6

Open Table Panel

Desk View has an Optional Table Panel. This panel will show reverse order that the tables where opened. Clicking the Refresh Button is required in some versions to refresh this list.

Setup Option to Activate Open Tables Panel.

Active Created Type Name Value Order

Active Any DeskView TableList True

3.7

Moving a Player in the Wait List

3.7.1 From the Player View you can move a player to the top or the bottom of the list.

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3.7.2 From the Game Window you can move a player up/down one position or to top and bottom.

3.8

Opening a Game

3.8.1 Click of Touch the Games Button

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3.8.2 Select the Game to Open and Touch or Click Open Button

Touch or Click on

Open Button

The Game should show up on the Game List and Wait List Panel on the DeskView and PlayerView.

3.9

Solving Potential Problems

3.9.1 Click or Touch Refresh Button

Touch or Click on

Refresh Button

3.9.2 Restart Program

Close the Program, and then restart the program. All of your Players will still be on the list.

3.9.3 Restart Server and Program

Poker Desk uses a Windows Service this could have stopped with an error. You can restart the program by running the Poker Desk Data Server Program. Poker Desk Requires Database Server and Poker Desk Server.

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3.9.4 Check the logs

Check the logs in the C:\PokerDesk\Logs subdirectory.

3.9.5 Restart computer

If all else fails you can restart the computer. All of your information should be saved.

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3.10

Wait list Features

4 Game Maintenance

Access the Game Maintenance View by clicking to the Games button.

After clicking on the Games button the Game Maintenance window will display.

4.1

Game Maintenance Window

4.2

Creating New Game

Clicking the New button will create a new line in the game maintenance table.

After entering the game information, step off the record to commit the changes. To activate the game and make it available for wait list and tables, click the Open button. See Game Fields for information about the fields.

4.3

Game Fields

Active

Field Name

Name

Short Name

Color

Display Order

Usage

Specifies if the game is currently active. Active games have wait list window open and are available to be selected

Long name for the Game. Used for reports

Name displayed on views, should be short with consistent abbreviations

Game color this is used in the game selection and the header color for the wait list. The color can be selected from available colors

The order to display the wait list windows and the game selection

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Field Name

Information

Desk Cols

Player Cols

Max

Points

Table description

Usage

Game information that is displayed on the third line of wait list panel. Usually contains buy in amounts.

Number of columns for names on the Desk View

Number of columns for names on the Player View

Max players per game, to tell when a game is full

Number of reward points to given per hour of play

Additional information about the table (rules, rake, …) potentially displayed with android table view

4.4

Activating / In-activating Game

Game activation (Open) and in-activation (Close) button displays Open/Close depending on the selected line in the game table. To Open or Close games select the game in the game table and click the Open/Close button. When closing a game the game is removed from the active games list and the wait list panel is closed. When opening a game the game is added to the active game selection list and a wait list panel is created.

4.5

Deleting Games

To permanently delete a game select the game in the game table and click the delete button. This will remove the game. It is recommended if there is any chance you will need the game in the future to close the game so it can be opened if needed in the future.

4.6

Editing Games

To edit a game select the game and double click a column to put the table in edit mode. Type in the new information and step off the row (select another game) to commit the record back to the database. Once committed to the database the screens are refreshed with the new information.

5 Promo View

Use this view to add promo values to be displayed on the player’s View and Tournament Clock. Enter amount and save

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6 History Window

History window is mostly used to return player to the wait list if after clearing the player it is determined the table has no open seats. This will return a player to the wait list in the same position player had before being cleared.

History Window Buttons:

Promo: enter promo values to be displayed on the Player View, Tournament Clock and on website

Seated: show list of players currently seated

Clear List: every once in a while you can clear the list to keep from storing too many historical records

Return Wait List: returns selected player to wait list in the same position as before cleared

Done: return to the Desk View

7 Seated Window

Seated window is a list of currently seated players

Seated Window Buttons:

Promotions: redeem/reward a promotion for selected player

Transfer: enter transfer for currently selected record

Wait List: return player to wait list

Pause Time: freezes the player from collecting time, same as the “Missed Blind” functionality

No Time: remove the player from the table without any time recorded for this session

Time Out: give options for “Time Out” player (stop session from collecting more points)

Done: return to the previous screen

Poker Desk User Manual Page 29

Poker Desk User Manual Page 30

8 Player View

The player view is usually opened as part of the startup scripts. You can execute it from the Main Window but there is no back to menu functionality. To return to Main Menu requires closing the window and restart Poker

Desk. The player view is configurable, see setup for details.

Poker Desk User Manual Page 31

9 Handling Large Player List

It is always desirable to have the complete list available for the players and the staff. Poker Desk has configuration options that make that possible. Depending on the monitor resolution of your Desk View and Player View, there are many options to configure.

9.1

Player View Setting

Assuming you are looking at this player list:

First make sure your font sizes are correct and readable:

Adjust the Font, Font Size, and Font Weight, but you need to maintain a size that is readable for players.

Adding extra columns is usually the first step: from Games on Desk View increase the Player Cols:

Poker Desk User Manual Page 32

All Players are visible but the screen is toggling, and it looks like I can add another column

Increase the Number of Columns from 9 to 11, also increased 5-10 game to two columns.

More options:

Too much room used for Table List:

Decrease the WaitList Title Tables Height:

Note: version < 3.6.69 there was a bug and you must adjust DeskView – “WaitList Title Tables Height”

Poker Desk User Manual Page 33

Or Remove table list entirely.

Remove the Marquee or adjust height and font sizes.

(To remove Marquee, just remove Active Flag on Marquee Message)

Poker Desk User Manual Page 34

9.2

Desk View Setting

Seeing the complete list of players without scrolling is desirable for the staff. Consider the following view.

Make sure your fonts are readable and sized properly (remember to make Active and to “Reload” or they will not take affect).

First you increase the number of columns for the games with the most players.

Poker Desk User Manual Page 35

You can see all the players but all the list is not visible:

Looks like we should decrease the width of the columns, remember you have to “Reload” for any setup changes to take effect.

Better but it’s still scrolling to see all the players:

Poker Desk User Manual Page 36

Next we can tell Poker Desk to draw wider or taller screen (the adjustment will only take affect if > 1280x1024)

This may change the fonts in a way that make reading difficult, so it is a balance between all of these setting

After changing page width, you can see all the players on the wait list for all the games at a glance.

Looks like a little wider is possible now and that will keep longer name from being cut off.

Poker Desk User Manual Page 37

Our Finished Screen:

There are other setting include adjusting the Titles, include the height of the table list, removing information from the header and font sizes of the title information.

Poker Desk User Manual Page 38

10 Player Kiosk

The Player Kiosk is a pre-branded version of the Kiosk. Implementation usually requires branding and customization to meet Poker Room requirements.

Sample Kiosk Screens:

Poker Desk User Manual Page 39

11 Player Maintenance

Player Maintenance Buttons:

Search: search for players the search is case insensitive and will include the values in any part of the field

Import: import players from a list

Card Print Queue: displays a list of player cards waiting to print

Points: switches to Player points view for the selected list of players

Menu: return to the Main Menu

Poker Desk User Manual Page 40

11.1

Player Search

The player search returns with the values match any part of the field. For example searching for Number 1010 will return matches including 1010101010, or 9999101010 or 33101010222. It also includes a search for the last 200 or players created today.

11.2

Player import

Imports a delimited file creating players or updating player information. The program reads the first line of the file and interprets the values to determine what fields are being loaded. If print cards is selected will print player cards.

Poker Desk User Manual Page 41

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Supported Input Fields:

Type Name

Player

Player

Player

Player

Value (Example) Comments

PlayerNumber

Created

Alias

Name

LastName

FirstName

Address

City

State

Zip

Country

Region

Phone

Email

Birthday

1012080613110102 Player Number

7/3/2009 4:19:00 AM Date time record created

Jenkins

Steven Jenkins

Alias for player

If record has Name field but no Last / First the program tried to split name into first / last

Jenkins

Steven

7013 Brier Creek

Lakewood Ranch

FL

34202

USA

941.726.3580

[email protected]

8/16/2013

DriverLicense (Id1)

TaxId (Id2)

CustomId (Id3)

Other Web Search

Player last name

Player first name

Street address

City

State

Zip Code

Country

Any region value

Phone

Email address

Birthday

Either DriverLicense or Id1

Either TaxId or Id2

Either CustomId or Id3

Anything for Other Source field

Notes

EmployeeId

OptOut

Tier

TierDate

TierLast

0

1

01/01/2013

1

Any Notes

Employee Id for employee managing player

Integer value for Opt Out 1 = True

Integer for the current membership tier

Last Date Tier was changed

Last Tier or 99 if Tier locked

11.3

External Player

Supported Mapped Fields:

Type Name

Player PlayerNumber

Player

Player

Player

Created

Alias

Name

Player LastName

Poker Desk User Manual

Value (Example) Comments

1012080613110102 Player Number

7/3/2009 4:19:00 AM Date time record created

Jenkins Alias for player

Steven Jenkins If record has Name field but no Last / First the program will try to split name into first / last

Jenkins Player last name

Page 42

Type

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Name

FirstName

Address

City

State

Zip

Country

Region

Phone

Email

Birthday

Id1

Id2

UniqueId

Other

Notes

OptOut

Tier

TierDate

TierLast

Value (Example)

Steven

7013 Brier Creek

Lakewood Ranch

FL

34202

USA

941.726.3580

[email protected]

8/16/2013

0

String or number

DO NOT USE

1

01/01/2013

1

Comments

Player first name

Street address

City

State

Zip Code

Country

Any region value

Phone

Email address

Birthday

Id1

Id2

Used to store Unique Id from Source System

Used to store Source System

Any Notes

Integer value for Opt Out 1 = True

Integer for the current membership tier

Last Date Tier was changed

Last Tier or 99 if Tier locked

11.4

Card Print Queue

The card print queue displays if any player cards are queued to be printed. It can also be used to eject a card from the card printer if a card is stuck.

Ejecting a stuck player card

Displaying player card print errors

11.5

Player Points

See section on player points.

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11.6

Adding and editing Player Information

11.6.1 New

Before entering a new player must click the New button. If typing before clicking New, the current record with be edited.

11.6.2 Print Card

Clicking the Print Card will print the player card for selected player

11.6.3 Promotions

Clicking the Promotions button will bring up currently configured promotion and eligibility of the selected player for those promotions (see promotions).

11.6.4 Set Password

Poker Desk stores a password that is uploaded to the website. If you have implemented user login using Poker

Desk passwords, use this to reset a password for a player that has forgotten their password.

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11.6.5 Change Image

Change the image associated with this player. Images are upload to website, and displayed on Android programs.

Program supports using the computer camera to capture image. Images of players are stored in the database with the player information.

Start Camera to capture picture. Right click and bring up Silverlight configuration to select camera when multiple camera are present or to select camera and give permission.

Stop Camera

Capture Image moves current image into selection area. Images are captured at

130x130 resolution.

Load Image from file and into selection area. Images are resized to 130x130 before being stored in database.

Poker Desk User Manual Page 45

Select the current image in selection area. To remove image select current image before loading or capturing image.

Cancel

Right click to bring up Silverlight configuration for selecting video source

11.6.6 Export Image

Export the image from the database to file

11.6.7 Import Card

It is possible to attach multiple cards to a specific player or to use your current loyalty cards to scan players for wait list or tournament entry. The card needs to be properly configured in Print Setups: Scan Card definitions (see section on setting up Scan Cards). After searching for and selecting the player for the card, press the Import Card

Button and a scan card window will pop up. Scan the card and if the program is setup properly for that card it will read the id number from the card and insert in the id field specified by the scan definition into the selected player’s record. It will then be possible to scan (or swipe) that card to identity the player. If multiple players are identified by a scan or swipe of a player’s card; “player not found” will be returned when scanning a card.

Poker Desk User Manual Page 46

12 Tracking Player Points and more advanced functions from Wait List

To enable tracking of players, the players must be registered with Poker Desk. Poker Desk allows players to be put on the wait list without registration and to be seated at tables without registration, but without registering a player, it is not possible to track the player’s playing time or points. This also means a registered player must be seated at a table for the time he is playing and removed or “Time Out” from a table when he is finished. Poker Desk supports android tablets to help with the seating and removal of players from table for tracking points. The first part is registering player (see previous section), then seating players at the table and finally removing players when finished.

Steps to Track Player Points o Register Players

 See previous section o Identify Registered Players

 Scan Card

 Lookup Player o Seat Players at Table

 Player Entry Window

 Players Window

 Game Window o Remove or “Time Out” Players from Table o

With default installation, “Table Seating” option is turned off

. To track player points or player time at table, table seating must be turned on. Notice in the follow screens with table seating off, the open tables are always a solid color. With table seating turned on the open table will indicate the number of players and will turn to a solid color when all the seats are occupied.

Table Seating Off Table Seating On

Setup Option to enable table seating.

Active Created Type

Active Any DeskView

Poker Desk User Manual

Name

Table Seating

Value

True

Order

Page 47

12.1

Identify Registered Player

You need to select the registered player before you can seat a player and start the points/time tracking.

12.1.1 Click Card to scan

After correctly scanning the card program will continue to Player Entry Window

12.1.2 Or Lookup Player

Click New to continue to the Player Entry Window to add new player or Select a player to continue to Player Entry

Window.

Poker Desk User Manual Page 48

12.2

Player Entry Window

After identifying the player the Player Entry Window is displayed. For tracking time you can place a player directly on a table.

Player Entry Window Buttons:

Lookup: search for another player

Save: edit fields and save changes

Create: create a new player

Promotion: display current promotions and if this player qualifies

Cancel: cancel and return to Desk View

Time Out: If player seated, option to “Time Out”

Wait List: select games and add player to wait list

Table Buttons: if table seating option is turned on, click table button to directly seat player to table

12.3

Edit Player Window – from Wait List

After a player is on the wait list, clicking on the player will bring up the Edit Player window. From the edit player window you can place a player on a time and start tracking time by clicking on a table button.

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Edit Player Window Buttons:

Page: highlight player name on wait list (because page is used to denote must moves in some rooms, page players are not counted on the live internet wait list)

Seat/Clear: remove player from the wait list (any other lists will be marked as seated). This does NOT start tracking any time or points

Remove All: remove this player from this and all wait lists. Does NOT start tracking points/time

Move First: move to first of this wait list

Move Last: move to last of this wait list

Done: close window and commit all changes

Promotion: check for promotion that player is eligible

Options: set an option for this player on this wait list. The uses of these (except phone / internet) meaning can be changed by room policies o No Augmentation: nothing o Phone / Internet: a called in player, phone will change to red when time limit is expired

(configurable usually 1 hour) and will be auto deleted when grace period reached (usually 1:15) o Preferred Game: mark this wait list as preferred game o Seat all together: mark as part of a group o Must have seat selections: requires specified seat o Transfer: requesting transfer to another table same game o Only Table: only want table specified o Exclude Table: any table except specified table o Seated: mark this user with icon specifying they are seated at another game

Table selection button: can be used to specify requested / excluded table or any other purpose.

Current table: if registered player (or using same temporary id) will look in the room for current location of player and display here. Also used to specify the from location for transfers

Prefer Seat: can be used to specify a preferred (or required) seat. Or for any purpose.

Click on a table button: will move the player off the wait list and put the player on a table and start tracking points / time

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12.4

Wait List Game Window

For controlling multiple players at once (like opening a table) you can click on the title of a wait list and bring up the wait list game window.

Wait List Game Window Buttons:

Select {x}: select the top {x} player in the list, {x} varies depending on the number of players per table specified by the game. This will select the top player then you can act on those players using the following functions. This works well when opening a new table and need to page the next full table from the list.

Page: highlight selected player(s) name(s) on wait list (because page is used to denote must moves in some rooms, paged players are not counted on the live internet wait list).

Clear Page: clear highlighting on the selected player(s) from wait list.

Seat/Clear: remove selected player(s) from the wait list (any other lists will be marked as seated). This does

NOT start tracking any time or points

Remove All: remove all players from this wait lists. Does NOT start tracking points/time

Player Up: move the selected player up one in the wait list (can only have one player selected)

Player Down: move selected player down one in the wait list (can only have one player selected)

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UnSelect Players: by default all paged players are selected when opening the Wait List Game Window, this is a quick way to unselect those so you can select the player(s) of interest for current activity

Selected to Top: move all selected player(s) to the top of the list (can have multiple selected)

Selected to Bottom: move all selected player(s) to the bottom of the list (can have multiple selected)

Done: close window and commit all changes

Clicking on a player with toggle between selected and not selected, you can select the player or players and modify with other functionality

Click on a table button: will move the selected player(s) off the wait list and put the player(s) on a table and start tracking points / time

12.5

Table Window

The table window is used to track and control players and table specific functions. All table function can also be done with the Android tablet so they can be done at the table. For tracking of players, an Android tablet at the table is best, but for small rooms it is possible to do full player tracking from a centralized location.

Poker Desk User Manual Page 52

Table Window Buttons:

Close/Open Table: Select game and open table or close table if open.

Done: close window

Game: Select / display game on this table

Floor / Drinks / Decision: toggle notification flags for table (see following information to display notification lists)

Player List: list players at table, players can be RED (unregistered and cannot track points/time) or BLACK

(registered players). Clicking on players list toggles selections. Some action buttons work with multiple selections and other will work only when a single player is selected

Time Out: time out all selected players, uses actual time and can have multiple players selected (clicking on a seat button of a seated player gives options to change the actual time for this session)

Transfer: selected player(s) stays at table put an entry in the wait list specifying the player(s) wish to be transferred

Wait List: selected player(s) is removed from the table and returned to the top of the wait list

No Time: selected player(s) are removed from the table and no time is credited to the player(s) for this session

Missed Blind: selected player(s) are marked as away from the table and time stops accruing, when the player returns (by Player Back), a record is produced marking the previous session time and a new session is created starting time again. Player is marked with an icon denoting away from the table

Player Back: selected player(s) are back to the table after being away. A record of previous activity is created ending at the time the player was marked as away (Missed Blind) and starting now, and the time the player is away will not be credited to player playing time.

+Unknown Player: add unknown player to the table, so the table has the correct number of used seats

Promotion: if a single player is selected with bring up promotion window for that player

Seat Buttons: if single player is selected will seat that player to that seat. If you click on a button without selecting a player and the button contains a player then option for “Time Out” a player are given.

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12.6

Notification Windows

If notification windows are enabled, when the Android tablet or Desk View Table Window toggle a notification button the table is listed in the notification window. Notification windows may not be activated with the default installation. There is also an Android version of notification windows that can be place at or with floor managers or food service personnel or at restaurant location. Combining notification windows and the Android tablet on table, the proper staff can be notified when necessary.

Setup Options to enable display of Floor/Drinks/Decision notification windows. Remember to reload Setup to activate setup changes.

Active Created Type Name Value Order

Active Any DeskView BrushList True

Active Any

Active Any

DeskView

DeskView

DecisionList

DrinkList

True

True

12.7

Available Seats Window

Poker Desk can notify the staff when a seat is available and a player is waiting for the game. This requires the poker room to track the availability of seats with Poker Desk, this can be with or without registered players.

The Seats available will inform the staff that there are available seats and players waiting for those seats.

Setup Options to enable display of available seats window.

Active Created Type Name

Active Any DeskView AttentionList

Poker Desk User Manual

Value

True

Order

Page 54

13 Player Points

From the Player Maintenance Screen you can get to Player Points. Because you can add points / export complete player list, there is an option to protect the Points Screen with the manager password.

Point Window Buttons:

Mail List: uses a report definition to export all players with email address to file

Search: search for player matching specific points

Merge: merge data from to players, when two registered players are same player

New Cash: enter manual cash activity / points for missing time / points.

Delete: delete player, player cannot have any information

Back: return to Player Maintenance

Player list defaults to the lists from Players Maintenance

Tabs:

Tournament Wins: tournament this player has won, this is a list of players entered from the “Tournament

Results” popup window

Tournament Played: this lists all the tournaments this player entered (player needed to be identified by swiping or lookup)

Cash: record of the time at cash tables plus any promotions qualified against that cash player time

Promotions: promotion redeemed, promotions rewarded and record point redemption activity

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13.1

Mail List

Mail list is used to export a list. The main use of this is to export a list of player to be imported in an email product like iContact or ConstantContact. The program uses a report definition to determine what fields to export and what the headers should be labeled. The program is executed in two steps, the first step you give a file name, select the report definition, specify the delimiter and select the optional email only flag. Then you click the Create button, this will create a file on the server in the Report directory with the name specified. The second part is downloading that file to your local client if necessary.

Fields:

Type Name Value (Example) Comments

Email List

Email List

Email List

File Name

Definition

Delimiter

MailList.csv

MailList

{tab}

Name of file saved on the server

The Report Definition to use

Delimiter to use between columns

Email List Email Only Checked

Email List

Email List

Email List

Create Button

Download Button

Exit

If checked limits output to players with opt_out = null or 0 and with a “@” in the email address (excludes blanks). If not checked could be used to export all players

Click to create file on Server – Do this first

Click to download file to local computer – Then download

Click to exit

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Setup values for export print definitions, for a list of possible values see List of Values in this document

Control Name Value (Example) Comments

Print Position

Information Name

Information

Information

Information

Value

Text

Background/Format

Order of Columns

Email Address

Email

“Label:”

{0:0,0}

Order of the columns

Information to explain purpose, can be anything to help understand

See List of Player values in this document

If label is specified, information and label are concatenated and displayed, can also use label to display multiple values by adding fields surrounded by ‘~’. (~First_Name~

~Last_Name~ ) the value for the field in Value is added at the end if not blank

Format String to use on information (sample format adds commas to number) works on the

Field specified in Value only

13.2

Point Search

To search player with specific attributes for email or promotions, you can use the search feature in Points. The point search only return 1000 rows at a time so if you want to match greater than 1000 consider using the email export to export all the records then import them into excel for selection.

Parts of the search are limited by date range and part of information is not limited. For example available points cannot be bound by a date range because to get the available points you must look at all the data. To export player after a point search, use the export function for further analysis.

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13.3

Export

Clicking export will export the player list to a tab delimited file. The file can be imported into excel, check the section “Importing Data to Excel” for instruction for importing data into excel.

Exported Fields:

Type Name Value (Example) Comments

Points Export Key Unique Key

Points Export Created

Points Export Alias

Points Export LastName

Points Export FirstName

Points Export Email

Date Created

Player Alias

Poker Desk User Manual Page 58

Type Name

Points Export Phone

Points Export CustomerNumber

Points Export PlayerNumber

Points Export AvailablePoints

Points Export TotalPoints

Points Export CashPoints

Points Export TournamentPoints

Points Export PromotionPoints

Points Export TournamentWinPoints

Points Export TournamentCashes

Points Export Id1

Points Export Id2

Points Export Id3

Points Export Country

Value (Example) Comments

Unique number incremented with each user created, used as part of the Player Number, is not Player Number

Player Number

13.4

Merge player Activity

Used when you need to merge information from two players. Select the Number of the players (NOT Player

Number). After merging players you should delete the old player so staff select correct player in the future.

Poker Desk User Manual Page 59

Player Merges uses this number.

13.5

New Cash – Add manual cash points to players account

Select the player to add cash points. Click the “New Cash” button. Fill in information and click the “Add Cash Points” button. Any information can be entered for Game/Info 1, Table/Info 2 and comments

Poker Desk User Manual Page 60

13.6

Delete Player

Unused players can be deleted. Select the player to be deleted and click the Delete button.

If the player has data the following message will appear.

14 Membership Tiers

Poker Desk supports membership tiers. This can be printed on player’s card and can even control the look of the card (or example a gold or silver membership tier could print gold or silver cards). Memberships Tiers are configured in “Setup Maintenance”

Setup Maintenance values for Membership Tiers

Type Name Value

(Example)

Position Comments

Membership Calculation Automated True Automate Calculation

Membership Calculation Automated Ran 06/2013

Membership Calculation Method Rolling / YTD

Membership Calculation Valid Months

Membership Tier 1

12

Silver

4

0

Last month calculated

For Rolling Position is number months

How long is the tier valid

Starting Tier

Gold

Silver

Name

2000 Tier 2: Position has min required points

4000 Tier 3: : Position has min required points

Xxx Can have as many tiers as necessary

Membership Tier 2

Membership Tier 3

Membership Tier x

Player Fields:

Type Name

Player

Player

Player

Player Card

Trigger

Tier

Tiier_Changed

Tier_Last

Tier {x}

{x} = tier #

Value (Example) Comments

1-3

12/12/2012

1

Tier 1

Integer specifying player’s current tier

Last Date that the tier was changed

Integer specifying last tier or 99 for tier locked

Used for player card definitions to alter the look of the card based on Tier of the player

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14.1

Automated Setting of Membership Tiers

If the Calculation Automated is set to true, on the first day of a new month the program will calculate the tier adjustments for the previous months. This is only executed if “Membership” “Calculation Automated” is “True” and active in Maintenance Setup.

The two calculation methods

Rolling: {x} number of points in the last {x} months configurable by the Calculation

Method, the number of months is defined in the position on setup maintenance

YTD: the calculation is based on year to date values and the tier values are based on annual requirements

Calculation Automated Ran: this is used to determine if the program needs to calculate previous months tier qualification

Calculation Valid Months: after a player has reached a tier how long will he maintain the tier after not qualifying

14.2

Manual Setting Membership Tiers

From the Player Maintenance Screen, you can see and set a player’s Membership Tier level. Clicking the

Membership Tier button brings up the Edit Membership Tier popup.

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Edit Player Membership Buttons:

Cancel: leave without changing

Change Membership: save changes to the player

Edit Player Membership Fields:

Type Name

Membership Player

Membership Current

Membership Last Achieved

Membership Last / Locked

Membership New

Membership Lock

Membership Comment

Value (Example) Comments

Silver

10/11/2013

Player’s name

Name of current membership tier

Last date player met qualification for this tier or date tier manually changed

Silver The tier before this level Or locked specifying a manual lock on this tier. This will contain “Membership Locked” if membership tier is locked

Dropdown to select new level

Checkbox specifying the player’s tier is lock and will not be changed by automated tier analysis process, uncheck to unlock

Not used, could be used if a activity is created for event

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15 Promotions

Poker Desk allows creation of promotion that can increase player points, or track separate points used just for promotions. The point types stored by Poker Desk are:

Cash Points (or Player Points): These are points earned by playing cash games. These are usually redeemed for items like food and drinks.

Promotion Points: These are points that are just used to track time registered against a promotion. For example if a player records 30 hours between the hours of 3PM to 6PM Monday – Thursday then he gets an entry into a drawing; but, they don’t get any extra cash(or player) points for playing at those time. To accomplish this Poker Desk will store the time in promotional points. And later when the player reaches the level necessary they can redeem promotion points for an entry or reward.

Tournament Participation: these are attached to a tournament entries and are not altered by Promotions.

These are configured in Tournament Setups and can be increased in a specific tournament on the tournament maintenance screen. They can be redeemed as part of player points or kept separately (Setup

Maintenance: “Points Redeem” : “Use Tournament” : “True”, remember to make “Active” a complete restart of the system might be necessary).

Promotion List Buttons:

Delete Promotion Points: for the selected promotion removes all promotion bonus points rewarded for that promotion

Reapply Promotion: for the selected promotion applies the promotion to existing records. This could be good to test the impact of a potential promotion with last month’s activity

Menu: return to Main Menu

Poker Desk User Manual Page 64

15.1.1 Delete Promotion Points

Will delete promotion points, warns before executing.

15.1.2 Reapply Promotions

Will reapply promotion, gives warning to be sure understand the process.

15.2

Setup Promotions

Promotions are setup and controlled from the Promotion Maintenance Screen.

Promotion Setup Buttons:

Save: save changes, should highlight when changing are needing to be changed

New: create a new promotion

Delete: delete promotion, should be careful

Poker Desk User Manual Page 65

15.2.1 Promotion Types

Promotion Types:

Type

Multiply Cash Points to Player Points

Reward Points (Promotional Groups?)

Comments

Take the cash points calculated by play and multiple by the value in the multiply field of this promotions then save new value to increase cash (or player points)

Cash play received 60 points

Multiply is equal to (1)

1 * 60 = 60 points added to the players cash/player points

Multiply Cash Points to Promotion Points Take the cash points calculated by play and multiple by the value in the multiply field of this promotions then save new value to increase promotion points (see point type

Cash play received 60 points

Multiply is equal to (1)

1 * 60 = 60 points added to the players promotion points

Multiply Cash Points to Both

Points per hour to Player Points

Points per hour to Promotion Points

Does both of the previous

Take the time specified by cash play and calculate the points based on the Points per Hour value on the promotion then save new value to increase cash (or player points)

Cash play received 30 minutes of cash play

Points per hour = 60

60 * .5 = 30 points added to the players cash/player points

Take the time specified by cash play and calculate the points based on the Points per Hour value on the promotion then save new value to increase promotion points

Cash play received 30 minutes of cash play

Points per hour = 60

60 * .5 = 30 points added to the promotion points

Points per hour to Both

Redeem Only (Promotional Group?)

Does both of the last two operations

Define a redemption definition for points: Redeem / Reward Options must be completed

Define a reward to reward a player (for example to reward a player for play single table tournament)

Promotion Fields:

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Type Name Value (Example) Comments

Promotion

Promotion

Promotion

Promotion

Active

Name

Type

Group

Checked

Free Beer

Redeem Only

Free Beer

If promotion is active

Name to Identify promotion

See Promotion Types

Sometimes multiple promotion are adding to the same promotional points. When in doubt just select yourself as group

Promotion

Promotion

Promotion

Points Per Hour

Series

Display Order

60

1

If using points per hour for calculating bonus points

If part of series, for analysis only

Only Active and promotions with display order are displayed for redemption

Time Options are used to narrow the period of the cash play that will be eligible for promotion

Promotion From Date Date the promotion starts

Promotion To Date Date the promotion ends

Promotion

Promotion

Start Hour

End Hour

6:00 PM

7:00 PM

Time promotion starts (if empty it’s all day)

Time promotion ends

Promotion Day of Week All- check Day of the week the promotion is eligible

Redeem / Reward values are used to deduct a fixed amount of points when redeeming a promotion or a fixed amount added to player/promotion points if type is reward

Promotion

Promotion

Points

Cost

200

Promotion

Promotion

Tier All Levels

Amount of points to deduct or add

Used if room wants to calculate cost of promotion

(future use)

If this promotion is only valid for specific membership levels ( for example: 100 points for beer if silver, 50 points for beer if gold, 0 points if platinum)

Where do you remove or add points for this definition

Promotion

Remove From / Add

Reward to

Promotion

Report Definition Reward The Receipt definition to use with redeeming this promotion

15.3

Redeem Promotions

Redeem Points is available from Player Maintenance, Table View, Enter Player, Seated View.

Redeem Promotion Buttons:

Custom Amount: popup a window to enter custom amount of point deductions

Redeem / Reward Promotion: redeem or reward the selected promotion to the selected player

Cancel: cancel and close window

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Redeem Promotion Fields:

Type Name

Redeem

Redeem

Redeem

Redeem

Eligible

Promotion Name

Type

+/-

Redeem

Redeem

Redeem

Redeem

Redeem

Points

Available

Total

Max Allowed

Redeem

Value (Example) Comments

Checked

Free Beer

If player is eligible for this promotion

Name of promotion

Redeem / Reward Is it a redeem or reward promotion

(+) Tell if this is going to add (+) or remove (-) points

200

5000

5000

9,999

3

Number of points removed or added

Available point for this player (total – redeemed)

Total points (all could be redeemed)

Maximum number of times a player can redeem

How many has the person redeemed

15.3.1 Custom Amount

If you want to deduct a custom amount of points from the player.

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15.4

Random Drawing

Poker Desk has the ability to randomly draw for promotions from a specified group of players or tickets. After opening the window select the options and press Random Drawing. Any changes to the selection option returns the button to Random Drawing and clicking the button will do a random drawing. After the drawing returns a winner, if that winner is unavailable or another person need to be selected then press “Pick Another Winner” and the program will mark that player as not available and chose from the remaining another winner. To do a complete redraw change the selection criteria (even clicking a selection on/off will enable a completely new random Drawing.

You can have a random drawing just from promotion tickets by selecting the promotion tickets for the drawing.

This functionality should be tested before you use it for your promotion.

Only Registered: players playing tournament or cash that have been registered with system (not unregistered)

Cash Tables: people at cash tables, also is changed by the only registered flag

Wait List: include people who are on the Wait List, also looks at the only registered flag

Tournaments: include people currently in tournaments, if you are not doing full player tracking in tournaments, then everyone would be included and re-entries would get two shots at the drawing

Promotional Tickets: look at the promotional tickets for a winner, this would probably not be used with the other options, but the system will select from both if checked.

Poker Desk User Manual Page 69

16 Tournament Management

Poker Desk tournament management is designed to maintain a history of tournaments and includes tracking of tournament results, player results and player participation rewards. Because of these features and the approach taken to provide these solutions, there are some differences between Poker Desk other poker clocks and tournament solutions. The major difference is in the fact that a tournament is not a template. The tournament

setup is the template for your tournament. A tournament is an occurrence of a tournament used to store players that played, winners, and cash collected (there is a minor exception for tournament definitions). Read the major components carefully to understand tournament management.

The usual configuration is for the tournament directory to setup the tournament for the next month. Once each day the correctly configured, tournaments will be available to “Open” and take registration, enter results or just run the clock. After configuring a week of tournaments, the Copy command is used to copy the week’s tournaments to then next week, then any modification for that week are done. This proceeds until enough future tournaments are created.

The major components in tournament management:

Tournament Setups – Defines the characteristics of a poker tournament (Template) o Basic information used for a tournament (price, chips, add-on, promotional, …) o Selects blind structure o Selects payout structure o Selects point structure

Tournament Structure – List of blind structures

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o Create a blind structure once that can be used on multiple tournament setups. For example you might use the same blind structure on a $150 tournament and a $250 tournament. o Each blind structure is only created once and can be used on many tournament setups o Includes basic structure information: level name, length, small blind, big blind, ante, …

Tournament Payouts – Structure of the payouts o Payout percentages defined once and used on multiple tournament setups. o Auto adjusts and selects different payouts based on number of players o Can be percentages, flat amounts and chopped amounts (like satellites) o Can be rounded to an even amount ($5 or $10)

Tournament Points – Structure of player points for winning a tournament o Gives points based on number of players and finishing position of the player. o Can be a flat amount or calculation o Calculations can include lookups and information from tournament o Auto adjust and selects different points based on number of players o Tournament points are used to determine monthly/annual player status

Tournament Clock Setup – Definition of what a tournament clock contains and appearance o Define multiple clocks o Can duplicate clock definitions

Tournament – an actual tournament requiring a specific date and time. The tournament is NOT a template for a tournament (unlike most programs). “Tournament Setups” are the templates. A tournament is an instance of a tournament used to track players that played, winners that won, and money connected. o Select basic tournament information

 Name

 Tournament Setup

 Clock definition

 Active o Advanced setup for tournament registration

 Open tables

 Hold seats

 Number of players per table o This information is moved to web site for displaying future/current tournament and tournament results o Tournaments are in two groups, Normal and On Demand and there are four types of tournaments.

Normal – A tournament that could occur weekly will be copied by copying tournament days and is upload to the website for tournament schedule and tournament results

Definition – This is a predefined definition used for “On Demand” tournaments. It is only used to select single and private tournaments see following. This is to allow personnel to safely create tournaments on demand without fully understanding all the features of tournament management. There is a special view for defining definitions.

Single – This is an instance of a single (or more) table tournament. It must first be defined by a “Tournament Definition” (see previous). It is not uploaded to the web site but used mostly to record single table tournament winners. Tournament winners of single tables are recorded differently than multi-table winners and you can give rewards separately for single table participation. When copying tournaments these will not copy and these will not be uploaded to the web site. There is nothing that says a single table tournament must be one (1) table.

Private – This must also be first defined by a “Tournament Definition”, used when you want a single or multi-table private tournament. This only differs from the single table by the fact that if tournament winners are entered, their points are added to multi-table points.

Copy – This is a private tournament that is grouped with the normal tournaments, it is copied when you copy tournaments from week to week. The only difference between this

Poker Desk User Manual Page 71

and a normal tournament is that the tournament is not uploaded to the web site for displaying future tournaments.

Tournament Clock – an actual tournament clock o Running instance of Clock Setup o Displays all the active tournaments assigned to clock definition o Scrolls through multiple screens if multiple tournaments assigned and active o “Start” clock with control blind movement (will move to next blind) o “Display Only” clock will display clock information but without control

(used for instances where another computer is used to display clock)

Tournament Tables – Copy of the poker room table used for a specific tournament o Only required if using Poker Desk for tournament registration o Can be created in advance for pre-sales that include seat assignment o Automatically created when a tournament is open (destroyed when closed)

Tournament Registration – Registering a player for a tournament o Optional only used if doing player registration o Designed to be used by non-tournament and tournament personnel o Registered with player card or without o Open tables / select and remove hold seats o Print seating cards o Pause / resume tournaments

Tournament Control – Control a tournament o Designed to be used by tournament management personnel o Removing player o Pausing / resuming tournaments o Adding number of entries (if used without registration) o Adding rebuys/add-ons o Open tables / select or remove hold seats (if used with registration) o Select clock to use and background color o Open / close tournament

Tournament Players – list of tournament players o Only when using tournament registration o Reprint seats, move players, bust players, re-assign seat o Information is uploaded to web site for tournament participation points

Tournament Detail – detail information about money collected

Tournament Results – List of tournament winners o Information is uploaded to web site o Includes calculated player points o Not required

Poker Desk User Manual Page 72

Poker Desk Tournament Management Components

Controls

Player

Tournament

Registration

Opens

Adds

Tournament

Tables

Selects

Tournament

Player

Tournament

Control

Controls

Opens

Selects

Removes

Enters

Tournament

(Name)

(Date Time)

Selects

Active

Tournament

Clock

Reads

Uploaded

Uploaded

Uploaded

Tournament

Results

Uploaded

Displays

Prints

Prize

Override

Tournament

Details

Tournament

Setup

Tournament

Clock Setup

16.1

Tournament Features

Professional Tournament Setup o Select from list of points setup o Select from list of structures o Select from list of payouts

Poker Desk User Manual

Tournament

Structure

Tournament

Payouts

Tournament

Points

Page 73

Unique multi-tournament support o Select colors for tournaments o Unique color enhanced multiple tournament control interface o Run multiple tournament on single monitor

Supports Tournaments with multiple currencies and conversions

Tournament Detail Report for cashier

Export Tournament Details for analysis

Can use tournament Registration or manual entry of Tournament Players

Auto Seat Selection or manual player count entry

Manual add-ons and rebuys

Bust players, tracks players positional results

Tournament Clock o Unique Color design for running multiple tournaments on same monitor o Toggles to allow unlimited tournaments on single monitor

(there is a practical limit, but functionally unlimited tournaments on single monitor are supported) o Split screen clocks displays two tournament at same time o Clock can be displayed on any network connected computer (display on locations in different rooms) o User configurable o Customize with logo o If tournament not started will countdown to tournament start o Default Clock with very clean design o Tournament eligible for promotions can be noted (unique feature) o Displays time until next break o Displays Length of next break (unique feature) o Displays Prize pool with automatic paging o Automatically combines places with same prize amount to shorten prize list

(i.e. 12 th

– 15 th

$620.00) o Automatic Start or Manual Start (can automatically start at defined start time) o All standard tournament information

 Current level

 Next level

 Next break

 Average chips

 Total players

 Remaining players

 Average chip count

 Total chip count o Level plus(+) / minus (-) plus exact control of remaining time for a level o Optionally display average remaining prize pool (chop amount)

Control multiple tournament from tournament control window or individual clocks

Allows or stops multiple entries, unlimited or limited or no re-entries all supported

Rake Calculation: o Fixed Amount o Percentage o Per Player

Optional Tips, removed from the prize pool

Optional Rebuys and Add-Ons o Chip amount for tournament calculations o Purchase Amount o Optional Rake Fixed

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o Optional Rake Percentage

Promotional Discounts

Player Points for tournament participation

Bounties

Guarantees

Min. Players for Guarantee

Configurable Structures o Import / Export Structures

Tier based point system for tournament winners o Calculates based on tournament entries o Import / Export for maintenance and support

Tier based payouts o Calculates based on tournament entries o Round to nearest $ 5, 10, … o Auto calculate chopped tournaments o Chopped tournament extra added as last place or split between winners o Import / Export for maintenance and support o Manual payouts supported o Copy from calculated to seed manual payouts o Printing payout receipts to give winners for collecting money at cashier

Tournaments uploaded to web site o Enter tournaments just once and have them updated everywhere o Exposes schedule without re-entry o Uploads winners for tournament results online o Inserts / deletes synced to web site o Custom fields available to display tournament information on web site

Tournament Registration o Register Player and Enter into tournament with one screen (optionally prints player card) o Auto Seat Players o Auto deduct player points for entry into tournaments and prints voucher o Receipt’s give starting chip information and table information o Prints only requested tournament cards

 Receipt for player

 Dealer copy

 Cashier copy o Can have custom receipt based on specific tournament o Add-ons can be paid at cashier

 Receipt specifies if add-on purchased and gives total starting chip count o Seat card denotes re-entry, and re-entries recognized and stored by system o Force next seat from specific table o Suspend selling a table o Specify exact seat for next sell o Tables randomly selected from list of tables with similar attributes o When reseating re-entry excludes previous table(s)

Table Selection Attributes in order of evaluation o Player Seated at this table before o Forced to seat this table next o Table selection is frozen (skip this table) o Most available seats o Oldest busted seat o Random from all tables with identical attributes

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o Select random seat or user defined order of seats

Manual or automatic resale of busted player seats

Prints unsold seats for dead stack pickup

Configurable seats per table

Table seats are sold in random order or user defined order

Quick Display of open tables and available seats

Optional user definable payment methods

User definable source: o If not selected then login user o If not using employee login’s then computer is identified

Free Roll for player entry counted towards chip count but no money for prize pool

Reseat players, auto and manual, auto removes current table from selection list

Delete tournament players, removes player but maintains entry in database for fraud prevention

Export Tournament Players for analysis

Specify Tournament part of Event Series to track results separately from regular tournaments

Break Tables and produce seat list or individual seat cards

Redraw tournament and produce seat list or individual seat cards

Multi-Flight tournament support.

17 Tournament Setup

Follow the following steps to setup your tournaments

17.1

Setup Tournament Structure

From Tournament Setup you can configure tournament structures.

Poker Desk User Manual Page 76

Poker Desk Structure maintenance Screen has two sections of buttons. The top section works with the structure as a whole, the second level works on individual levels.

Levels must have sequential Positions, it is usually easier to copy a structure close to the new structure then modify to get the structure required. A good technique is to delete all the breaks (using the remove button), setup the levels then required then use the “Insert Break” to add the breaks where needed

Top Structure Buttons:

Export: export to file you can use this for backup in case of a database disaster.

Import: import previously exported file.

Copy: copy a structure, recommended for creating new structures and before modifying an existing structure in case you want to restart with modifications.

New: new blank structure

Delete: delete structure

Back: return to the “Tournament Setup” maintenance.

Secondary Level Buttons:

Insert Break: insert a break BEFORE the current row, recommended over “New”

Remove: this is the RECOMMEND WAY to delete a row. This button will try and re-adjust the position and the level number to keep in sync. Use this to delete BOTH levels and breaks

Insert Level: will attempt to insert a new level and adjust all of the following levels, recommend over using

 the new button

New: create a new level entry, “Insert Break” and “Insert Level” are recommended instead of this button

Delete: delete the current level entry, “Remove” is recommended instead of delete because it tries to keep the positions and levels correct.

Poker Desk User Manual Page 77

Levels

Levels

Levels

Levels

Levels

Levels

Structure Fields:

Type Name

Structure

Structure

Levels

Name

Mixed

Position

Levels

Levels

Levels

Levels

Levels

Level

Type

Name

Duration

Pause

Small Blind

Big Blind

Ante

Limit1

Limit2

Game

Value (Example) Comments

10 Mins

N/A

1..2..3

1..2..3

Name to Identify structure

Not used for future possible uses

This is the order which the structure is evaluated MUST be continuous. (don’t skip or duplicate numbers)

Level for the line or blank if break

Break / {Blank} Only valid values are {Blank} or “Break”

Level 1 Any text for a the level

20

Checked

Length of the level or break

If checked the clock will pause at the end of this level.

Will move to the beginning of the next level then pause

200

400

25

100

200

Limit Holdem

Small blind amount

Big blind amount

Ante amount if any

Limit1 for limit games (must use limit clock to see limit values)

Limit2 for limit games (must use limit clock to see limit values)

For multi-game tournaments, game for this level

Poker Desk User Manual Page 78

17.2

Setup Tournament Payouts

Setup payouts and let Poker Desk calculate tournament payouts. Select Payouts from the Tournament Setup

Screen.

Poker Desk Payout maintenance Screen has three sections of buttons. The top section works with the Payouts as a whole, the second level adds additional Groups and the third level adds entries to a group.

Top Payout Buttons:

Export: export to file you can use this for backup in case of a database disaster.

Import: import previously exported file.

Copy: copy a payout, recommended for creating new payouts and before modifying an existing payouts in case you want to restart with modifications.

New: new blank payout

Delete: delete payout

Back: return to the “Tournament Setup” maintenance.

Group Create Button:

Create Group: payouts are based on number of players, use this to create new group. Insert number of players then click Create Group to enter values for that group.

Detail Buttons:

New: Add new position value for group

Delete: Delete position for group

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Payout

Payout

Group

Detail

Detail

Detail

Payout Fields:

Type

Payout

Name

Name

Payout

Payout

Payout

Payout

Unit

Min Players

Chopped

Leftover amount

Detail

Amount

Number

Players

Players

Position

Percentage

Amount

220

0

Value (Example) Comments

Regular

N/A

Checked

Name to Identify Payout and name to displayed on chopped payouts

Not used for future possible uses

Not used

If satellite, or chopped tournament

Checked

0

1…2…3

60

350

If checked and chopped tournament extra is dispersed among all entries, if not check extra is giving to last place

Value of chopped or seats, used to determine number of places paid

Not Used

Group of payouts based on number of players in tournament

Not editable, use Create Group to create new values

Position or place

Calculate value based on percentage, if there is a percentage and Amount, the larger of the two is given this position

Use this amount for position, either used on single tables or as a guarantee.

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17.3

Setup Tournament Points

To track players' points toward monthly or annual standing Poker Desk can calculate points

Poker Desk Point maintenance Screen has three sections of buttons. The top section works with the Point as a whole, the second level adds additional Groups and the third level adds entries to a group.

Top Points Buttons:

Export: export to file you can use this for backup in case of a database disaster.

Import: import previously exported file.

Copy: copy point definition, recommended for creating new points and before modifying an existing point definition in case you want to restart with modifications.

New: new blank payout

Delete: delete payout

Back: return to the “Tournament Setup” maintenance.

Group Create Button:

Create Group: points are based on number of players or calculations, use this to create new group. Insert number of players then click Create Group to enter values for that group.

Detail Buttons:

New: Add new position value for group

Delete: Delete position for group

Poker Desk User Manual Page 81

Point Fields:

Type

Point

Point

Group

Name

Name

Calculation

Players

Value (Example) Comments

Regular Name to Identify Point

10 *

($SQRT({Players}) /

$SQRT({Finish})) *

(1+$LOG10({BuyIn}

+ .025))

If not blank uses to calculate points

0

0

Group of points based on number of players in tournament

Not editable, use Create Group to create new values Detail Players

Detail

Detail

Position

Points

1…2…3

60

Position or place

Number of points

Detail Lookup If a $Lookup resolves to a negative number it converts to looking up a percentage with using negative number as percentages

Example Calculation:

$iif((({Players} > 50) || ({PrizePool} > 250000)) && (({Finish} < 10) || (({Finish} <= 27) && ({Players} > 2500))),

$Lookup("CardPlayer_Finish", {Finish}, {Players}) * $Lookup("CardPlayer_BuyIn", {BuyIn}, 0) *

$Lookup("CardPlayer", {Players}, 0), 0)

17.4

Create Tournament Setup

For each unique combination of buy in, rebuy, add-on, promotional you need to create a Tournament Setup.

Tournament Setups are the templates for your tournaments. They are not stored to files, but saved in the Poker

Desk Database.

After changing information click the “Save” button to commit your information to the database. Poker Desk will automatically save information changed, but it is best to click the save button. Sometimes it is necessary to select a different field before the “Save” button is enabled.

Poker Desk User Manual Page 82

Setup Fields:

Type

Setup

Setup

Name

Name

Buy-In

Setup

Setup

Setup

Setup

Setup

Setup

Setup

Currency

Bounty Check

Chips

Bounty Amount

Re-Entry

Max Entry

Lookup

Setup

Setup

Setup

House Fees:

Setup

Setup

Structure

Payout

Points

From Guarantee

Fixed Amount

Poker Desk User Manual

Value (Example) Comments

100 Dollar Turbo Name to Identify Setup

100.00

en

Total Buy-In amount, including House Fees but not

Add-On’s or Rebuys

Currency to use for setup, see “Some useful List of

Values” section for some currency

Checked

8,000

$20.00

Check if the Setup includes bounties

Starting chips

Amount of the bounty, you must also check the box next to Bounty.

Checked

1

Select from list

Select from list

Select from list

If tournament allow Re-Entry, it will not allow re-entry if this is check. Must also be using real player for this to work.

Number times re-entry allowed (only functions if using registered players)

If a $Lookup resolves to a negative number it converts to looking up a percentage with using negative number as percentages

Select from previously created structures (required)

Select from previous created payouts

Select from previous created points

Checked

$100.00

If checked guarantee is less house fees

A fixed amount for the whole tournament, not per

Page 83

Type

Setup

Setup

Guarantee:

Setup

Name

Setup

Setup

Percentage

Per Player

Promotional Values:

Setup

Setup

Setup

Rebuy Values:

Fixed Amount

%

Per Player

Setup

Setup

Setup

Setup

Checkbox

Excluded

Chips

Amount

Setup

Setup

Setup

Setup

Add-on Values:

Max

Max Level

Rake Fixed

Rake Percentage

Value (Example) Comments

2.00

15.00

1.00

1

1.00

Checked

Checked

2,000

$10.00

1

3

$2.00

5.00

Setup

Setup

Setup

Setup

Setup

Setup

Setup

Setup

Checkbox

Excluded

Chips

Amount

Max

Max Level

Rake Fixed

Rake Percentage

Checked

Checked

2,000

$10.00

1

3

$2.00

5.00

Dealer Add-On Values:

Setup Checkbox

Setup

Setup

Chips

Amount

Tips Values:

Setup

Setup

Setup

Points:

Setup

Percentage

Fixed

Per Player

Points for Entering

Checked

2,000

$10.00

3.00

1

1.00

100

Points Buy-in

Per Player

Guarantee

600

1.00

10,000 player

House free is a percentage of Buy-In

House fee is fixed amount per player

Just a single amount not per player

Percentage of (Total – House – Bounties)

Per player deduction for promotions

Must be checked for rebuy to be used

Check if rebuy is excluded from the prize pool

Rebuy chips

Price of rebuy

Max rebuys (not currently implemented)

Max level rebuys allowed (not currently implemented)

Fixed amount of house fees

House Fees are a percentage of amount

Must be checked for add-on to be used

Check if add-on is excluded from the prize pool

Add-on chips

Price of add-on

Max add-ons (not currently implemented)

Max level add-on allowed (not currently implemented)

Fixed amount of house fees

House Fees are a percentage of amount

Must be checked for dealer add to be used

Rebuy chips

Price of rebuy

Percentage of prize pool

Fixed amount

Per player deduction for tips

Participation Points, for playing tournament, different than cash points

If using points to enter this tournament

Per player deduction for tips

Guarantee for tournament

Poker Desk User Manual Page 84

Type

Setup

Name Value (Example) Comments

Min Players Required 100 If minimum number of player required before guarantee

18 Creating Tournaments

After you have configured “Tournament Setups” you can create an instance of a tournament with tournament maintenance. A Tournament is used to run a tournament, has a start date and time, and is used to store winners

Poker Desk Tournament maintenance Screen defaults to showing the current week and only displays one week at a time.

Tournament Maintenance Buttons:

On Demand Definitions: goes to screen where you create On Demand tournaments (single table/private) definitions (see on demand tournaments)

Date Select: select the starting date for list of 7 days of tournaments

Upload: upload tournament changes to Poker Desk web server (optional fee required)

Control: display information about the tournament and display tournament control applet

Copy: copy a range of tournaments

New: create a new tournament

Delete: delete a tournament

Menu: return to the Main Menu.

Tournaments are in two groups, Normal and On Demand and there are four types of tournaments.

Normal – A tournament that could occur weekly will be copied by copying tournament days and is upload to the website for tournament schedule and tournament results

Poker Desk User Manual Page 85

Definition – This is a predefined definition used for “On Demand” tournaments. It is only used to select single and private tournaments see following. This is to allow personnel to safely create tournaments on demand without fully understanding all the features of tournament management. There is a special view for defining definitions.

Single – This is an instance of a single (or more) table tournament. It must first be defined by a

“Tournament Definition” (see previous). It is not uploaded to the web site but used mostly to record single table tournament winners. Tournament winners of single tables are recorded differently than multi-table winners and you can give rewards separately for single table participation. When copying tournaments these will not copy and these will not be uploaded to the web site. There is nothing that says a single table tournament must be one (1) table.

Private – This must also be first defined by a “Tournament Definition”, used when you want a single or multi-table private tournament. This only differs from the single table by the fact that if tournament winners are entered, their points are added to multi-table points.

Copy – This is a private tournament that is grouped with the normal tournaments, it is copied when you copy tournaments from week to week. The only difference between this and a normal tournament is that the tournament is not uploaded to the web site for displaying future tournaments.

Tournament Maintenance will only display tournaments of types Normal and Copy. Go to On Demand to create

Definitions. IMPORTANT: Set the tournament type to Copy before you step off record to be sure it is not

uploaded to the web site!

Tournament Fields:

Type Name

Tournament Active

Tournament Name

Tournament Date

Tournament Time

Tournament Date of Week

Poker Desk User Manual

Value (Example) Comments

Checked If active it is displayed in Tournament Registration and

Tournament Control

Big Daily Name to Identify Tournament, is displayed on the clock

6/24/2013

1:00 PM

Calculated

Date this tournament runs

Time tournament starts, is reset every time the date is changed

Calculated based on Date

Page 86

Type Name Value (Example) Comments

Tournament Tournament Setup Pick from list

Tournament Type Select from List

Select from list of created Setups

Specify type of tournament, either Normal or Copy

(only normal are uploaded to website) IMPORTANT:

Set the tournament type to Copy before you step off

record to be sure it is not uploaded to the web site!

Tournament Series

Tournament Web Name

Tournament Web Text 1

Tournament Web Text 2

Tournament Web Text 3

Tournament Web Text 4

Tournament Web Text 5

Tournament Web Text 6

Tournament Web Num 1

Tournament Web Num 2

Tournament Points Multiplier

Tournament Dealer Receipt

Tournament Customer Receipt

Tournament Cashier Receipt

Tournament Voucher Receipt

Text

Any Text

Any Text

Any Text

Any Text

Any Text

Any Text

Any Text

Any Number

Any Number

2

Text

Text

Field to specify is tournament part of a series

Uploaded to web site for display

Uploaded to web site for display

Uploaded to web site for display

Uploaded to web site for display

Uploaded to web site for display

Uploaded to web site for display

Uploaded to web site for display

Uploaded to web site for display

Uploaded to web site for display

This is to specify extra points toward player status

For overriding dealer receipt

For overriding customer receipt

For overriding cashier receipt

For overriding voucher

18.1

Setup a full week of tournaments

Usually poker rooms will run similar tournaments each week. The tournament director should setup a full week of tournaments. After you have setup a week of tournaments you copy the week setup to another week and only make changes to the difference between the two weeks. Remember TOURNAMENTS ARE NOT TEMPLATES, the

“Tournament Setups” are the templates. Tournaments are instances of tournaments that are running, closed, or happen in the future, and tournaments store the history of who played, how many players played and who are the winners and therefore a tournament has a specific date and time.

It is best practice to copy from a Sunday to a Sunday and copy 7 days.

Poker Desk User Manual Page 87

After specifying from date and two days and number of day click the “Copy Days” Button.

18.2

Web Field usage with supplied JavaScript

How the data in “Web Name”, “Web Text 1” to “Web Text 6” fields are used is an agreement between the tournament director (he who puts data in the fields) and the web developer (he that writes the code to display the same data on website). If you use the JavaScript files provided by Poker Desk there are default uses of the fields.

Supplied JavaScript use of Web Fields:

Type Name Value (Example) Comments

Tournament Name Friday Night

Madness

Name is used on the calendar view if Web Text 6 is blank

Tournament Date 6/24/2013 Date and time tournament will run

Poker Desk User Manual Page 88

Type Name

Tournament Time

Tournament Web Name

Tournament Web Text 1

Tournament Web Text 2

Tournament Web Text 3

Tournament Web Text 4

Tournament Web Text 5

Tournament Web Text 6

Tournament Web Num 1

Tournament Web Num 2

Value (Example) Comments

1:00 PM

Friday Night

Madness

$75 Buy-In

10,000 Starting

Chips

20 Minute Blinds

$5 Dealer Add-on,

5,000 Chips

$75 Buy-In 10,000

Starting Chips, 20

Minute Blinds

1 thru 7

If not blank displayed with today’s tournaments and with popup detail in bolder text for name

If not blank displayed with today’s tournaments and with popup detail.

Typically these will include Buy-In, Chips, Level length and Add-on information.

If not blank displayed on month calendar. This should be a summary of all the information properly size to fit on the month calendar. Size should depend on the number of tournaments on that day

Not used

Color for tournament in monthly calendar view

19 Tournament Control View

Tournament Control is used to open and manage tournaments.

After opening tournament control you are presented with any tournaments scheduled for today or tournament that is Active (all running tournaments are active). Active can be set for future tournaments or for On Demand tournaments.

Poker Desk User Manual Page 89

Tournament Control Buttons:

Transfer Players: used to support multi-flight tournaments by transferring players from previous flights to next tournament, see Multi-Flight Tournament support for usage

On Demand Tournaments: goes to screen where you create an instance of an On Demand tournament

(single table/private) this is different than On Demand Definitions which are used to setup On Demand tournaments

New: create a new tournament

Structure: display / print the tournament structure

Menu: return to the Main Menu.

After selecting a tournament, the tournament information is displayed. In this view you can control all the features of a tournament. You can change the selected “Tournament Setup”, change the start date and time, name, manage prizes, and look at the tournament details.

Poker Desk User Manual Page 90

19.1

Open Button

The open button will change to active and set the status of a tournament to open. This is the first step in managing a tournament. It also creates a set of tournament tables just for this tournament. If you are using Poker Desk for registration you can open tables from these tables assigned to this tournament.

19.2

Close Button

After a tournament is finished, you close the tournament with the close button. If you close a tournament it will remove all the players from tables and delete the tournament tables. Should not close a tournament until it is complete.

19.3

Reload Button

Issues command to “Clock View” to redraw clock. This is like the refresh but forces a complete redraw of the clock

19.4

Save Button

Activates when information is changed that is not automatically saved. The program will try and save information without pressing “Save” but you should press “Save” if activated. Sometimes it requires selecting a different field before “Save” button get activated

Poker Desk User Manual Page 91

19.5

Details Button

Displays details for the tournament including break down of entries, money taken, prize pool and break down. You can export or print the information. See Controlling Tournaments: Tournament Details for more information.

19.6

Results Button

If you are tracking tournament winners, this is used add the winners. Can also print tournament results for displaying at poker room. See Controlling Tournaments: Adding Tournament Results for more information.

19.7

Manual Prizes Button

Manage the players in the tournament see Controlling Tournaments: Manual Prizes for more information.

19.8

Players Button

Manage the players in the tournament see Controlling Tournaments: Tournament Players for more information.

19.9

Tables Button

Manage tournament tables see Controlling Tournaments: Tournament Tables for more information

19.10

Tournament Information

Type

Tournament

Tournament

Tournament

Name

Name

Start Date

Time

Value (Example) Comments

Text Name of tournament, displayed on tournament clock

6/24/2013

1:00 PM

Calculated

Select from list

Date this tournament runs

Time tournament starts, is reset every time the date is changed

Calculated based on Date

Usually Normal, see tournament type for details

Tournament Date of Week

Tournament Type

Tournament Tournament Setup Pick from list

Tournament Clock Select from list

Select from list of created Setups

Clock to use to display tournament

Tournament Color Select from list Select background color for tournament

Seat Information if using Poker Desk for tournament registration

Tournament

Tournament

Tournament

Tournament

Tournament

Tournament

Total Seats

Available Seats

Standby

Seats per table

Auto Start

Hold Seats

Manual Player Count entry

Display only

Display only

Display only

5-11

True/{False}

Select buttons

Total players in tournament (Players + Manual)

Number of Seats available,

Number of players without seats

Number of players per table, should be set before start

If true the tournament will auto start

Select/Release seats to be held

Poker Desk User Manual Page 92

Type Name

Tournament Entries

Tournament Add-On’s

Tournament Rebuys

Tournament D. Add-on

Tournament Remaining

Value (Example) Comments

110

100

10

If not using Poker Desk for registration, enter the number of player entries, total players is sum of players entered and manual entries

Number of Add-Ons bought

Number of Rebuys

100

5

47

Number of Dealer Add-Ons

Number of Remaining = {entries} - {players busted} -

{manual eliminated}

Manual entry of eliminated players Tournament Eliminated

Running Tournament Values

Tournament Level End

Tournament Time Left

Tournament Position

Tournament Level

Tournament Blinds

Tournament Limits

Tournament Game

Tournament Display Chop Amt

Tournament Refresh Button

Tournament Player+ Button

Tournament Player- Button

Tournament Start

Pause

Resume

Tournament Level -

Tournament Level +

1:47 PM

00:22

1

Level 1

25/50

100/200

Blank

Checked

Click

Click

Click

Click

Click

Click

For a running tournament this displays when the current level will end

When tournament is paused, number of Minutes /

Seconds left in this level. When pause the remaining minutes remaining.

Current Position in the tournament structure

Current Level Name from tournament structure

Current Blinds from tournament structure

Current limits from tournament structure

Current Game

Display average remaining prize pool on poker clock

Refreshes the tournament information on clock

Will increase the number in Eliminated + (1)

Will decrease the number of players Eliminated – (1)

Tournament Clock Control, switches between Start /

Pause / Resume and controls the clock

Move to previous level and Pause

Move to next level and Pause

19.11

Entering Manual Player Counts

Poker Desk doesn’t require registration of players. If you are not using Poker Desk tournament registration then you enter the number of players, add-ons, rebuys and dealer add-on in the Manual Entry section.

Poker Desk User Manual Page 93

20 Tournament Registration

Tournament Control is used to open and manage tournaments.

After opening tournament registration you are presented with any tournaments scheduled for today or tournament that is Active (all running tournaments are active). Active can be set for future tournaments or for On Demand tournaments.

Tournament Registration Buttons:

On Demand Tournaments: goes to screen where you create an instance of an On Demand tournament

(single table/private) this is different than On Demand Definitions which are used to setup On Demand tournaments.

Structure: display / print the tournament structure

Menu: return to the Main Menu.

Poker Desk User Manual Page 94

After selecting a tournament, the tournament information is displayed.

Poker Desk User Manual Page 95

20.1

Before Registering a Player

Before any player registration be sure you have the correct values for:

Select Add On’s (Dealer and Add On)

Select if you want to seat players

Select receipts wanting to print

Select payment method

Select or type in source if applicable

These values can be corrected and changed and receipts reprinted from the Tournament Players View.

20.2

No Card Button

This button will enter a player into the tournament without being a register player. Poker Desk allows the entry of player with or without a player card. You can also set “No Card” as the default action on enter. This is setup in

Setup Maintenance (Type: Tournament, Name: No Card Auto Enter, Value: True).

Step to enter player without player card:

Select Add On Toggle Buttons o Add On o Dealer Add On

Select if you want to Seat Player (Seat Players Toggle)

Select if you want any tickets printed o Receipt o Dealer Copy o Cashier Copy

Select correct payment method

Specify a Source from list or type in custom value

Enter a player name in the name field

Click No Card

20.3

Scan Card Button

The Scan Card Button pop up a window to scan a card, you can also lookup a player with a player card. Be sure and have the toggle buttons setup before scanning card. This is also used to lookup a registered player that does not have their card.

Poker Desk User Manual Page 96

Scan Card:

Or lookup Player:

20.4

Create Player Button

This is used to register a player with the system and enter into the tournament at the same time. This is different than no card this player is registered and can store results, get a player card and also will be able to limit his reentry. Input information and click “Enter Tournament”. If payment, add-on, seating and receipts are not correct, they will need to be corrected in the Tournament Players Maintenance Popup.

Poker Desk User Manual Page 97

20.5

Add-on Toggle Buttons

The Add-on button, and the Dealer Add-on button are toggle buttons and should be set before scanning a card or entering a No Card player. If the toggle is setup incorrectly or forgotten, it can be fixed by clicking on the Players button and adjusting the details for the player and reprinting receipts.

Add-ons can be collected at the cashier’s cage and the dealer receipt specifies the number of chips for the player.

This eliminates the need for dealers to collect add-on money and for the staff to collect money from the tables. It also allows for an accurate count of the chips in play from the very beginning.

20.6

Seat Players Toggle Button

If wanting to seat players, set the Seat Players toggle button on. There are times when you want to sell entries into a tournament but not seat the players. You can seat, re-seat and move a player by click the Players button and going to Tournament Player Maintenance.

The program will seat tables and keep tables balanced between all open tables. During seat selection it will narrow down the choices of tables have the same characteristics (open seats …) and from the group of matching tables will randomly pick a table. After picking the table a random seat will be selected from the open and not held seats. If you do not want a random seats selection but instead want to sell individual seat in a specific order, a Setup value

“Tournament” “TableSeatOrder_10” (10 is set with number of players at table) can be set specifying an order to seat players at a table (1~3~5~7~9~2~4~6~8~10).

20.7

Receipts Toggle Buttons

Turn on the toggles for the receipts needed for your tournament. You can always reprint or print forgotten receipt in the Tournament Player Maintenance popup, by clicking on the Players button.

20.8

Not Paid

To denote a person has not paid (possibility a call-in) you can select this before entering player into the tournament. The amount is not added to the prize pool until “Paid” is selected on the Tournament Players Popup

Window.

20.9

Payment

The payment choice are configured in Setup Maintenance (Type: Tournament, Name: Payment). This should be selected before you click the “No Card” or scan a Players Card. This data is given as totals on the tournament detail report.

The source can be used to auto deduct points from a player points and automatically print voucher when entering a tournament.

To Setup the system to allow for using player points auto deduction during tournament entry; activate the following Setup Values. The complete system must be restarted before these will take effect. That includes the

Poker Desk Data Server and the Poker Desk Client.

Setup: Maintenance

Poker Desk User Manual Page 98

Type

Tournament

Tournament

Tournament

Tournament

Name

DeductPoints

DeductPoints:Amount

DeductPoints:Payment

Payment

Value

(Example)

Comments

True / (False) Allow auto deduct points for buy-In

900 Default amount of points to deduct for tournament entries, can be override by

Tournament Setup

Player Points The Payment method that identifies the use of Player Points

Player Points Must have payment type active to match

DeductPoints:Payment

20.10

Source

This can be from a list specified in Setup Maintenance (Type: Tournament, Name: Source) or typed in free text. This can be used for analysis after exporting the tournament player list. Details Button

Displays details for the tournament including break down of entries, money taken, prize pool and break down. You can export or print the information. See Controlling Tournaments: Tournament Details for more information.

20.11

Refresh Button

Manage the players in the tournament see Controlling Tournaments: Tournament Players for more information.

20.12

Players Button

Details how the Players button is used during registration.

20.13

Results Button

If you are tracking tournament winners, this is used add the winners. Can also print tournament results for displaying at poker room. See Controlling Tournaments: Adding Tournament Results for more information.

20.14

Manual Prizes Button

Manage the players in the tournament see Controlling Tournaments: Manual Prizes for more information.

20.15

Receipts Button

Override the receipts used for this tournament.

20.16

Tables Button

Manage tournament tables see Controlling Tournaments: Tournament Tables for more information. Tables must be open before system can assign seats.

Poker Desk User Manual Page 99

20.17

Tournament Information

Type Name

Tournament Total Seats

Tournament Available Seats

Tournament Standby

Tournament Seats per table

Tournament Auto Start

Tournament Hold Seats

Running Tournament Values

Tournament Level End

Value (Example) Comments

Display only Total players in tournament (Players + Manual)

Display only

Display only

5-11

True/{False}

Select buttons

Number of Seats available,

Number of players without seats

Number of players per table, should be set before start

If true the tournament will auto start

Select/Release seats to be held

1:47 PM

Tournament Level

Tournament Refresh Button

Tournament Player+ Button

Tournament Player- Button

Tournament Start

Pause

Resume

Level 1

Click

Click

Click

Click

For a running tournament this displays when the current level will end

Current Level Name from tournament structure

Refreshes the tournament information on clock

Will increase the number in Eliminated + (1)

Will decrease the number of players Eliminated – (1)

Tournament Clock Control, switches between Start /

Pause / Resume and controls the clock

21 Tournament Clock

Tournament Clock is used to display a tournament’s clock and to advance the levels.

Poker Desk User Manual Page 100

21.1

Installation options

Poker Desk is designed have multiple version of the program executing. To run a tournament clock you usually start a new window (instance) of the Poker Desk application. You can control a tournament clock from “Tournament

Registration”, “Tournament Control”, or the clock itself. Because of the multi-tournament design and the ability to run multiple clocks on a single computer and even multiple clocks on a single monitor, there are no short cut keys.

You can click on the clock to provide a popup window for controlling the tournament.

Some of the installation options used by Poker Desk customers for display the clock include:

Running on a single computer with many external monitors: In this implementation multiple tournaments are being run at the same time. Poker Desk is executed, Tournament Clock is selected and open, then the

Poker Desk window is moved to the monitor needed and expanded to full screen. When the next tournament starts, another Poker Desk window is open and moved to one of the other monitors. You could run as many tournaments as you have monitors.

Running on a single computer with one external monitor used for the clock: the clock batch files is usually modified to open the clock used by poker room on the extended monitor.

Clock is executed on different computer with/or without extended monitor: the batch file on the poker clock computer is modified to open the standard clock used on correct monitor or the room personnel open Poker Desk select the clock wanted and move to the extended monitor or display on default monitor.

Poker Desk stores the tournament information of a running tournament in database so even with a reboot of the computer or a restart of the application, remaining level time is not lost.

21.2

Design a Clock

Several clocks come configured with Poker Desk. These can be modified to meet your needs. After you have modified the clocks you can name to explain their purpose (limit, horse,..) and you can copy them to allow multiple tournaments to be run on multiple monitors at the same time.

21.3

Selecting a Clock

The first step in running a poker clock is selecting the clock. This can only be done from the Tournament Control.

The clock dropdown displays the list of configured clocks. A color for the tournament should also be selected, this allows the players to easily identify their tournament when running multiple tournaments.

A running clock checks for new tournaments requesting to be displayed every 10 minutes (change in Setup

Maintenance, Type: Tournament, Name: Tournament Clock Refresh, Value: {minutes between checking, 10 in min}).

Although in practice, a clock is usually (re)opened to display the tournament without needing to wait.

A clock will display all the active tournaments that have it selected. There is a clock named “Do Not Display” which is used if you want an active tournament not to display. It is really just a normal clock, but since you never run the

“Do Not Display” clock, these tournament are not displayed.

If more than one tournament has the same clock selected and is active, then the program will toggle between the two clocks. This has been successful done in large tournaments and works ok. The preferred method would be to use the “Split Clock” to display two tournament on one monitor at the same time. I would be possible to assign four tournaments to the “Split Clock” and it would toggle between two windows and you could be running four tournament on one monitor. Again the preferred method would be to run four tournament on two monitors using two instances of a split clock.

Poker Desk User Manual Page 101

Since a clock will toggle between two active tournaments that have it selected, it is necessary to copy a clock if you want to run two tournament at the same time on the same clock. In the clock maintenance you can modify

Standard Clock then copy to Standard 2. Then to run two tournament on two different monitors, one tournament would select Standard Clock and the other would select Standard 2.

In high volume rooms copying the Split Clock allows four separate tournament to be run on two monitors. In this configuration, two tournaments select SplitClock1 (example name) and two tournaments select SplitClock2

(example name).

21.4

Running a Tournament Clock

After clicking on Tournament Clock the following window appears. Select the clock you wish to display and clicking

Run then move the window to the monitor you would like to use. The tournament clock is used to move a tournament to the next level, since we want only one program giving the instruction to change levels, we can only

RUN” one (1) instance of each clock.

If you want to run another instance of the same clock (like on a different computer or monitor) you can use the

“Display Only” this will display the clock but not try and advance levels. When displaying clock on a different computer other than the one used by the Poker Desk Data Service, you should sync the clocks between the two computers. There is program call “Poker Clock Sync” that will sync two computers to the second.

21.5

Controlling Tournament Clock

A tournament’s clock can be controlled from multiple views.

Poker Desk User Manual Page 102

Tournament Registration (start, pause, resume)

Tournament Control (start, pause, resume, color, clock selection)

Tournament Clock (start, pause, resume)

The following shows a clock after clicked with the popup tournament controls. Clicking on the clock again or clicking the Close button will close the popup tournament control window.

See “Controlling Running Tournaments” in the “Controlling Tournaments” section of the manual for details on controlling a tournament and the clock.

21.6

Switching Running Tournament to Split Clock

You can switch from running one tournament on a single monitor to running two tournaments on the same monitor. You can do this without missing blinds or losing information.

Steps to switch screen from single tournament to double tournament while running.

Select new tournament and select Split Clock

Select running tournament and select Split Clock

Open a new window (instance) of Poker Desk

Under Tournament Clock, “Run” Split Clock

Close old clock used by running tournament

Move new Poker Desk Window to monitor for viewing

Poker Desk User Manual Page 103

21.7

Standard Clocks Defined with Installation

The colors are selectable by tournament. You can define your own clock including custom graphics.

Clock_1,2 – Displays Add-On Rebuy if used Clock_Box – Different look

Dual Clock – Two Tournaments one Screen Limit

Multi-Flight Horse

Poker Desk User Manual Page 104

21.8

Older Clocks Shown for Reference Only

The colors are selectable by tournament. You can define your own clock including custom graphics.

AddOnRebuy – Displays Add-On Rebuy if used Alternative – Different look

Standard – Never Displays Add-On or Rebuy Split

Limit Horse

Poker Desk User Manual Page 105

21.9

Clock Issues and Running Clocks on Multiple Computers

Clock can run on multiple computers, but there are some additional information necessary to determine issues.

Not displaying clock o Client need to be configured with address of Poker Desk Server, see client installation

Clock is not moving to the next level; Things to check: o If you only run the “Display Only” clock it will not move levels

 Be sure one and only one clock is executed with “Run” o If there are issues with the tournament structure

 Check the position value for each level, they should start at 1 and not skip any numbers

Clock not restarting levels at the correct time or not advancing properly: o The time is stored on the computer acting as the server. This allows multiple computers to display the clock. o If you are running on a different computer other than the server the time needs to be in sync to the second between the computers and they need to be using the same time zone. o There is a program that comes with Poker Desk that syncs the computers time to the same second as the server time: “PokerClockSync.vbs”. o Another possibility is two clock are running with the “Run” option and both clocks are trying to advance levels. Be sure one and only one clock executed with

“Run” option.

22 Tournament Clock Setup

Tournament Clock Setup is used to edit a tournament’s clock configuration. It is protected by the manager’s password (defaults to blank). One option some customers like is a Red Screen during breaks. The tournament clock can do that. Since color is what distinguishes different tournament running at the same time, it just makes red not a good choice for tournament color.

Poker Desk User Manual Page 106

Poker Desk Clock Setup Screen has two sections of buttons. The top section works with the Clocks as a whole, the second level adds details to the clock

Top Clock Buttons:

Export: export to file you can use this for backup in case of a database disaster.

Import: import previously exported file.

Copy: copy a clock, recommended for creating new clock and before modifying an existing clocks in case

 you want to restart with modifications.

New: new blank clock

Delete: delete clock

Main: return to the Main Menu

Detail Buttons:

New: Add new line for clock

Delete: Delete selected line

Poker Desk User Manual Page 107

Detail

Detail

Detail

Detail

Detail

Detail

Detail

Detail

Detail

Detail

Clock Fields:

For options see the “Tournament Clock Setup Options” in the Set Options section for details about setting up clock.

Type Name Value (Example) Comments

Clock

Clock

Clock

Name

Color

Speed

Clock A

N/A

N/A

Name to Identify Clock

Not used for future possible uses

Not used for future possible uses

Clock

Clock

Detail

Detail

Tournaments

Height

Name

Control

1, 2

1000

Number of tournaments displayed per screen

Clock is currently based on 1000 pixel height

Left

Right

Top

Bottom

Width

Height

Value

Text

H Alignment

V Alignment

Tournament Clock Setup Options for details on setting up various components

Poker Desk User Manual Page 108

Type

Detail

Detail

Detail

Detail

Detail

Detail

Detail

Name

Align/Border

Background/Format

Font

Font Size

Font Weight

Font/Border Color

Trigger

Value (Example) Comments

22.1

Making the Clock Background change Color for Breaks or the Break/Pause is too light or dark

One option some rooms like is a different color for the clock during breaks. To accomplish this there is a border control specified as the first control on most clocks. To change the color during breaks, change the current Trigger for the OnBreakRedBox (first on the list) from “Never” to “Break”. This means draw this color box if the currently displayed tournament is on break.

Also if the Break or Paused image displayed on the screen during breaks is too light or two dark, it can be replaced with a darker of lighter version. Locate the controls with the following values “Paused_1280x512_50.png” and

“On_Break_1280x512_50.png” and replace the _50 with the values incremented by 10 from _20 (lightest) to _80

(darkest). Or you can use a custom image.

23 On Demand Tournaments (single table)

The reason they are called on demand tournaments instead of single table tournaments is that there is no limitation on the tournaments being a single table. Also “On Demand” tournaments can be used for a private tournament that does not need to be exposed on the web site. Because of the complexity of Poker Desk tournament (like exposure on website) you don’t want everyone creating new tournaments. On Demand tournaments solve the problem by letting employees create On Demand tournaments.

Before you can create an instance of an On Demand tournament, an On Demand Definition must be created. On

Demand definitions are created from the Tournament Maintenance View which is protected by the manager’s password. On Demand tournaments are preconfigured tournaments with a type of single or private.

23.1

Creating an On Demand Tournament Definition

You create On Demand tournament from the Tournament Maintenance Screen.

Poker Desk User Manual Page 109

On Demand Tournament Buttons:

Delete: delete the selected tournament definition

New: create a new tournament definition

Back: return to Tournament Maintenance

An On Demand tournament is defined without a start date because the date time is selected when an instance of an On Demand tournament is created. They are automatically created with a type of Definition (see tournament types)

Tournament Fields:

Type Name

Tournament

Tournament

Active

Tournament Tournament Setup Pick from list

Tournament Type Select from List

Tournament

Name

Series

Value (Example) Comments

Checked If active it is displayed in On Demand tournament Add button for creating on demand tournaments

Big Daily Name to Identify On Demand Tournament, is displayed when creating occurrence of an On Demand tournament

Text

Select from list of created Setups

Specify type of tournament, either Single or Private

(only normal are uploaded to website)

Field to specify is tournament part of a series

Poker Desk User Manual Page 110

Type Name

Tournament Points Multiplier

Tournament Dealer Receipt

Tournament Customer Receipt

Tournament Cashier Receipt

Tournament Voucher Receipt

Tournament Web Name

Tournament Web Text 1

Tournament Web Text 2

Tournament Web Text 3

Tournament Web Text 4

Tournament Web Text 5

Tournament Web Text 6

Tournament Web Num 1

Tournament Web Num 2

Value (Example) Comments

2

Text

Text

This is to specify extra points toward player status

For overriding dealer receipt

For overriding customer receipt

For overriding cashier receipt

Any Text

Any Text

Any Text

Any Text

Any Text

Any Text

Any Text

Any Number

Any Number

For overriding voucher

Uploaded to web site for display (not used)

Uploaded to web site for display (not used)

Uploaded to web site for display (not used)

Uploaded to web site for display (not used)

Uploaded to web site for display (not used)

Uploaded to web site for display (not used)

Uploaded to web site for display (not used)

Uploaded to web site for display (not used)

Uploaded to web site for display (not used)

23.2

Creating an Occurrence of an On Demand Tournament

You can create an occurrence of an On Demand tournament from Tournament Registration or Tournament Control screens. On Demand tournament were designed to record that a single table was run and to add winners for tracking winners and rewarding promotions based on monthly results or give points based on participation.

On Demand Tournament Buttons:

Poker Desk User Manual Page 111

Results: add result to selected tournament.

See Controlling Tournaments -> Adding Tournament Results

Date Picker: select different dates to manage tournament from other days, defaults to today

Control: bring up control window to control the tournament

New: create a new On Demand tournament only from predefined tournaments

Delete: delete the selected On Demand tournament

Back: return to calling screen

By default On Demand tournaments are not active, so they do not show up in Tournament Registration or

Tournament Control screens. It is possible to create an On Demand tournament take registration and display the tournament on a clock. If activated the tournament will be visible for registration and normal registration can occur. Without registration, you can still go to the Control popup and start the tournament and run a tournament clock.

Tournament Name

Tournament Date

Tournament Time

Tournament Fields:

Type Name

Tournament

Tournament

Tournament

Active

Tournament Dealer Add-On

Tournament Add-On

Tournament ReBuys

Tournament

Type

Entries

Series

Value (Example) Comments

Checked If active tournament can be seen in Tournament

Registration and Tournament Control, allowing to be opened and clock selected, registration of player and anything a normal tournament can do

120 Single Table Defaults to the name of the Definition, can be changed

10/3/2013 Defaults to today’s date,

{current time}

Select from List

Defaults to current time, can be changed to track actual time ran

Specify type of tournament, either Single or Private

(only normal are uploaded to website)

10

10

10

0

Tournament Tips 100

Tournament Tournament Setup Current setup

Defaults to the entries in definition if specified, if using daily reports to track tournament results, should put in actual players

Number of Dealer Add-On

Number of Add-On

Number of rebuys

I wanting to record dealer tips for this occurrence

Tournament Setup used for the tournament should not be changed

If part of a series it is displayed here

Poker Desk User Manual Page 112

Type Name

Tournament Points Multiplier

Value (Example) Comments

If there are any bonus points for this occurrence

24 Controlling Tournaments

24.1

Lifecycle of a Normal Tournament (not On Demand)

Step

Created

Open

Where

Tournament Maintenance or Tournament Control

Tournament Control

Comments

A new tournament is created, named and start date and time selected, tournament setup is selected and must be created in advance

Clicking the open button creates a unique set of tournament tables for managing the tournament, changes the status to “Open” and makes the tournament “Active”

Select Clock that is going to be used for tournament

Select or verify color for tournament

Select Clock

Select Color

Tournament Control

Tournament Control

Open Clock Tournament Clock Open the tournament clock selected to be used by tournament. Can be opened anytime, opening before tournament will give updated registration information and countdown to tournament start

If using Poker Desk for registration, open tables Open Tables Tournament Control or

Tournament Registration

(also Android)

Select Seats to

Hold

Register

Players

Add Tables, remove holds to meet needs

Tournament Control or

Tournament Registration

If using Poker Desk for registration, select seats to hold (optional)

Tournament Registration If using Poker Desk for registration, register players print receipts

Tournament Control or

Tournament Registration

(also Android)

If using Poker Desk for registration; add tables, remove holds to meet the demand

Print Structure Tournament Control or

Start

Add Player

Counts

Tournament Registration

Tournament Control or

Tournament Registration

Tournament Clock

(also Android)

Tournament Control or

Tournament Clock

If needed print tournament structure an verify times, can be printed on receipt for players also

Start the tournament

If NOT using Poker Desk for registration, add manual count of Players

Poker Desk User Manual Page 113

Step

Add Rebuys /

Add-ons

Where

Tournament Control or

Tournament Clock

Comments

If NOT using Poker Desk for registration, or if necessary for rebuys add manual counts

Verify Payouts Details Popup access from

Tournament Control or

Tournament Registration

Unsold seats list

Tournament Registration

Verify payout information and player counts from the tournament details popup

If using Poker Desk for registration, print out unsold seats

Pause /

Resume

Player -

Or

Bust Players

Tournament Control or

Tournament Registration

Tournament Clock

(also Android)

Tournament Control or

Tournament Registration

Tournament Clock

(also Android)

Tournament Table or

Tournament Players View from Tournament Control or Tournament Registration

As necessary pause / continue tournament clock

Lower player counts as players get knocked out of tournament

If using total player tracking bust player to eliminate

Break Tables Tournament Table or

Tournament Players View from Tournament Control or Tournament Registration

Display Chop Tournament Control or

Tournament Clock

If using total player tracking, use Poker Desk to break tables, record manual moves, print seat cards or list of table moves when breaking tables

If requested you can display the average remaining prize pool (chop amount)

Add results

Print Details Details Popup access from

Tournament Control or

Tournament Registration

Close

Results Popup access from

Tournament Control or

Tournament Registration

Tournament Control

If tracking tournament results, add winners from the Results popup. When finished with all winners , click Calculate Points and Upload if appropriate

Print or export final number for the tournament

Close tournament, this will delete all the tables used for this tournament, and make the tournament Inactive

24.2

Controlling a Running Tournament

Options when controlling a running tournament:

Start / Pause / Resume o The control button text will change to tell user what is the correct command

 Start: If open and not started

 Pause: if running and not Paused

 Resume: if running and Paused

Player – o Will decrease the player by adding (1) to the Eliminated

Poker Desk User Manual Page 114

Player + o Will increase a

24.3

Tournament Tables

Available on “Tournament Control” and “Tournament Registration” Table Button and includes the following functionality:

Open Tables for tournament

Close Tables for tournament

Tournament player management o Unseat player o Bust player o Move player o Print receipts

Force table to be seated next or freeze seating to table

Table Maintenance for modifying table layout (rarely if ever used)

Close all tables: should use close tournament instead on the “Tournament Control” view

Seat Cards: displayed seat cards being held, or seat being used, seat cards can be auto released or manual released

Redraw Tournament: if you are tracking player, will redraw seats from multiple tables or final table

Clicking on table opens table to control players and table

24.3.1 Table Popup Window

Move player

Unseat player

Bust player from tournament

Stop seating to this table

Seat this table next

Notice the tournament includes registered (black names) and unregistered (red names) players.

Poker Desk User Manual Page 115

Busting Players from tournament table popup.

What is the difference between “Out” and “Unseat” on the Tournament Table Popup”

“Unseat” is saying the person never took this seat, and make it look like the seat was never sold.

This seat can be resold and is equal to a seat that has never been sold

“Out” marks the person as busted, converts the empty seat to a seat card and has a lower seating priority than a seat that has never been sold. Also unless you have auto sell busted seats turned

on, this seat will not be resold until released (see Tournament Seat Cards).

24.3.2 Tournament Seat Cards

Poker Desk User Manual Page 116

24.4

Tournament Players

If you have used Poker Desk for registering user you can use the Players Button to manage the Tournament Players.

From the players button you can:

Export: export the player to a prn file for importing into excel

Import: import players to pre-register players for tournaments

Out: knock player out of tournament

Print: print or reprint seat cards, player receipts or cashier copies.

Move: move a player from one table or seat to another table or seat

Re-Seat: have the system automatically re-seat a player

Delete: delete a player (not actually deleted to prevent misuse)

Done: close and return

Poker Desk User Manual Page 117

24.4.1 Exporting Tournament Players

Tournament players can be exported and imported or used for analysis. There is an option of exporting all players or just players that are not busted. After clicking export the following window appears.

After Clicking Yes or No a file dialog box appears that lets you select the location and the name of the export file.

From this dialog box you can save or cancel the export.

24.4.2 Importing Tournament Players

Tournament players can be imported. This can serve various purposes for example you could export the players from a tournament day 1a, 1b, 1c… and import the players into day 2. Another use would be if the list of player is known before registration like a free roll, you could import this list into a tournament. Or you could just use the import to stress test your equipment.

Poker Desk User Manual Page 118

Poker Desk Import Options

Name Value (Example)

Create Player Unchecked

Print Player Cards

Seat Player

Poker Desk User Manual

Unchecked

Checked

Comments

If Create Player is Checked, Poker Desk will try and use the information provided to register a player with the system. This would be required before you print player cards.

IF NOT SURE: NO NOT CHECK THIS!!!

For the newly create player from “Create Player” go ahead and print player cards for them.

IF NOT SURE: NO NOT CHECK THIS!!!

Similar to the Seat Player toggle if selected the program will assign a seat for the player if there are available seats. Be sure you have enough seats available if you check this. If you run out of seats the player will be put on standby

Page 119

Name

Print Receipt

Print Dealer Copy

Print Cashier Copy

Mark Entries as Paid

Add-On

Dealer Add-On

Delay in Seconds

Import

Pause

0

1

2

Value (Example)

Checked

Checked

Checked

Checked

Click

Click

Comments

If Checked prints a receipt for player

If Checked will print Dealer Copy (Seat Card). Seat

Cards will not print if there is not a seat assigned, this is the same as tournament registration

If Checked a cashier copy of receipt will be printed

If Checked the player record will be marked as paid

Number of add-on for each player

Number of Dealer Add-ons

So you don’t overrun printer, or overtax system, you can specify a delay between players. If you are printing player cards and they take a 45 seconds each, you would want this to be enough time for the operation to complete

After you have checked and put the options the way you would like, you can click Import and select a file for import. Export some players from another tournament to determine the format for the import file. Import is the same format as the export

If the system is getting to far ahead (printer buffer filling up) you can pause the process

If you want to stop the process click cancel Cancel Click when appropriate

24.5

Tournament Details

Displays details for the tournament including break down of entries, money taken, prize pool and break down. You can export or print the information. This is available from “Tournament Control” and “Tournament Registration”

Tournament Detail support the follow function:

Payouts: print payout receipts for winners

Export: export information to be loaded in Excel

Print: print to Report Printer (configured in setup maintenance Printer: Report)

Done: return to previous menu

Poker Desk User Manual Page 120

24.5.1 Payouts

Select the payout to print, or “All” for all payouts or a range 1-5). Then Ok or Cancel

Poker Desk User Manual Page 121

This will print a payout receipt on the receipt printer configured. You can fill-in players information and approve to send player to cashier for

24.5.2 Exporting Data to Excel

See “Exporting Data to Excel” in this manual for directions.

24.5.3 Print

This will print to the Report printer that is configured in Setup Maintenance

24.6

Adding Tournament Results

If you are tracking tournament winners, this is used add the winners. Can also print tournament results for displaying at poker room

Poker Desk User Manual Page 122

24.7

Entering Manual Prizes

If you need to override the automated prize calculation, you can enter prizes manually with the Manual Prize button. You can start by copying the calculated prizes then modifying them.

Poker Desk User Manual Page 123

25 Quick Start Guide without Registration

Step Comment

Create Setup Go to Tournament Setups and create setup. Setup is the template for tournaments

Manager Password Protected: default is blank just click “Manager Mode”

Screen

Create Setup if not already setup

Create Structure (if necessary)

Create Payouts

Create Points(optional)

Create Setup

Fill in information for tournament

The buy-in is full price so an

$85+$15(fees) buy-in is $100

Be sure and check the boxes

Create

Tournament

Go to Tournament Maintenance

Create

Tournament

Click New

Give tournament a name

Set date and time

Pick setup

Open

Tournament

Go to Tournament Control

Poker Desk User Manual Page 124

Step

Open

Tournament

Comment

Go to Tournament Control

Select a clock

Select color

Click Open

Screen

Display Clock Go to Tournament Clock

You could also start a new instance of

Poker Desk on this or another computer to display the clock and continue this instance of software to control tournament

Display Clock Click on Clock selected for tournament

Select Run

Display Clock If starting time in the future will show countdown to start

Poker Desk User Manual Page 125

Step

Start

Tournament

Comment

Click on the clock and the control panel will appear.

Click Start to start tournament

Click on the clock again and the controls will disappear

Screen

Control

Tournament

Click on Clock bring up controls, you can add players, add-ons

If you did the tournament setup correctly it will display tournament information

Control

Tournament

From the tournament clock you can control clock

Pause, resume

Remove players

When Paused, the time left is used to adjust the clock if necessary.

You can also move up and down levels then adjust the time left

Adjust prices If prize not setup correctly you can enter manual prizes from the

Tournament Control Screen

This quick guide showed using the clock to control the tournament. The program is designed to have the tournament controlled from “Tournament Control” view. It is possible to control from the clock but controlling the tournament from “Tournament Control” is recommended. Poker Desk is designed to run multiple instances of the program. For example you might have on instance of Poker Desk open controlling the tournament, then you would open another instance of Poker Desk to display clock, and a third instance open display wait list to players, and an fourth instance open entering player on the wait list. Additionally instance can be running on any network computer, so any of these instances of Poker

Desk could be running on the same computer or running on different computer.

Poker Desk User Manual Page 126

26 Quick Start Guide Tournament with Registration

Step Comment

Create Setup Go to Tournament Setups and create setup. Setup is the template for tournaments

Manager Password Protected: default is blank just click “Manager Mode”

Screen

Create Setup if not already setup

Create Structure (if necessary)

Create Payouts

Create Points(optional)

Create Setup

Fill in information for tournament

The buy-in is full price so an

$85+$15(fees) buy-in is $100

Be sure and check the boxes

Create

Tournament

Go to Tournament Maintenance

Create

Tournament

Click New

Give tournament a Name

Set Date and Time

Pick Setup

Open

Tournament

Go to Tournament Control

Poker Desk User Manual Page 127

Step

Open

Tournament

Comment

Go to Tournament Control

Select a clock

Select color

Click Open

Screen

Display Clock Open another instance of Poker Desk.

On the same computer or another computer open a second instance of

Poker Desk.

Display Clock Go to Tournament Clock

Display Clock Click on Clock selected for tournament

Select Run

The clock does not need to be started now but starting during registration will display information as player enter tournament

Poker Desk User Manual Page 128

Step Comment

Display Clock If starting time in the future will show countdown to start

Move the clock to a monitor that will display to players

Screen

Start

Registration

Go to Tournament Registration

Back at the first instance of Poker

Desk.

Start

Registration

Select the tournament you created

Select Tables Click the Tables Button, a layout of the room will appear.

If a layout does not appear the tournament has not been opened

Open starting tables

Poker Desk User Manual Page 129

Step Comment

Select Tables Click on a table to open table window and click the “Open Table”

Screen

Set Hold

Seats

From either “Tournament Control” or

“Tournament Registration” double check seats per table and click on seats to hold (optional)

Start Player

Registration

Assuming printer is setup and tested.

We should be able to start registration

Register

Player without Card

Register

Player without Card

For player without players card or if you are not using players card.

Be sure Payment, Add-On, Receipts and Seat Player set correctly. Type in

Name and click “No Card” button

Receipt should print.

Player is assigned a Table and Seat

The receipt will show they purchased an Add-On so all the money can be taken at the cage.

Will also show the amount of chips they should be receiving.

Poker Desk User Manual Page 130

Step

Register

Player with

Card

Comment

Be sure Payment, Add-On, Receipts and Seat Player set correctly.

Scan Card, notice the player number was included with the receipt

You can scan the card if the Name field is selected or from the Scan Card

Popup

Screen

Lookup Player If a player has a card but not with him you can look up a player from the scan card button.

Current

Status

You can check Total Seats, Available

Seats from Tournament Registration

List

Registered

Player

Controlling

Player

From the players button you can do most functions needed to aid in registration.

Reprint Receipt

Correct missed Add-On

Move Player (to a specific seat)

Re-Seat Player

You can also move a player and see status of tables from the Table button

In reverse order last one enter is at the top

Poker Desk User Manual Page 131

Step

Tournament

Status

Comment

The Clock is displaying information as player enter tournament, including prize pool

Screen

Start

Tournament

Click on start to start tournament, this can be done from “Tournament

Control”, “Tournament Registration” or “Tournament Clock”

Continue

Entering

Players

Click on the Details button to display current cash count prize pool and other information

Keep entering players at the Cage while tournament directors control tournament

Open more tables as needed, remove holds from seats

Control

Tournament

From “Tournament Control” or the clock control the tournament

Control

Tournament

Pause, resume

Remove players

When Paused, the time left is used to adjust the clock if necessary.

You can also move up and down levels then adjust the time left

See Quick start w/out Registration for

Poker Desk User Manual Page 132

Step

Busting

Players

Busting

Players

Comment

controlling from clock

If during registration you wish to bust a player to free the seat to be resold.

Select player click the Out button

Screen

Can also be done from the Table View

Select player – click Out button

Busting

Players

Busting

Players

After you bust a player, if you do not have “Auto Sell Busted” activated in

Setup Maintenance

Then from the Tables button on

Tournament Registration (or Control)

Busting

Players

You must Release the seat to be resold.

If “Auto Sell Busted” is activated a busted seat is available to be reused.

Close

Registration

Open Tournament Details, print the tournament details

Close

Tournament

Close the Tournament from

Tournament Control window when finished with the tournament

Poker Desk User Manual Page 133

27 Total Player Tracking During Tournaments

You can use Poker Desk software to track a player through the complete tournament. This method it will keep track of players as they bust and will even auto fill-in the results with a click of a button.

You can use the Break Table button on the tournament table window to break tables. And use the Redraw

Tournament button to redraw for final table.

Register Players with Tournament Registration o See Tournament Registration

Bust players from system when appropriate o Player popup or tournament table view o See Tournament Table, Table Popup Window

Use table button to break tables o Print individual seat cards or one card with moves

Manually move player for balancing and enter in system o Player popup or tournament table view

Use table button to redraw seats

28 Multi-Flight or Multi-Day Tournament Support

Multi-flight support is enabled by moving tournament players from previous flights to next tournament. From

Tournament Control you click the Transfer Player button to move or copy players

That will bring up the Tournament Transfer Screen.

Reverse Transfer: reverses a previous transfer

Transfer: execute transfer as described by options

Poker Desk User Manual Page 134

28.1

Transfer Tournament Options

To Tournament Date: currently selected Tournaments Date

Transfer Players to: currently select Tournament

From Tournament Date: specify date where you are moving/copy players from

Transfer Players From: pick the tournament to transfer from o The tournament name will include the time and the number of players

Seat Players: specify seating options: o Never: don’t seat o When Not Busted from Tournament: any player not busted will be seated o When Chip Count > Zero (0): instead of busting all players you can just enter chip counts for players still in tournament

Copy Players to Tournament Instead of Moving: select this and the players will remain with the first tournament and also be copied to next tournament

You will be presented with confirmation window before players are transferred

Poker Desk User Manual Page 135

28.2

Reverse Tournament Transfer

Selecting this will attempt to reverse all the transfers

If players were copied, they are deleted (actually just marked as deleted)

If players were moved, they are moved back

You can not specify specific tournament to reverse, this will reverse all transfers

You will be presented with confirmation window before reversing

Poker Desk User Manual Page 136

29 Ad Creation

30 Web Access Examples

30.1

Wait List

30.2

Today’s tournaments

Online can provide tournaments for today

Poker Desk User Manual Page 137

30.3

Tournament Calendar

Can have a monthly tournament schedule with tournament details for future tournaments and winners for previous tournaments.

Poker Desk User Manual Page 138

30.4

Player Ranking can be displayed on website

Poker Desk User Manual Page 139

31 Reporting

31.1

Open Tables by Hour

Open tables by hour is a real-time analysis of the data that looks at the table open and table closing events to try and determine the number of tables open at any given time. It does not have any supporting data, but gets data from the open and closing of a table. The only value it tracks is open tables. Because this is based on opening and closing tables, end of day personnel should remove people from all list and close all open tables.

Open table by hour defaults to showing the last week of data.

Open Tables by Hour Buttons:

Start: starting date

End: ending date

Export: export data to file

Print: print data

Menu: return to the Main Menu.

31.2

Wait List Analytics

Wait list analytics must be turned on and runs every hour to analyze the current information. This method captures more detail than the Open Table report, but it requires the execution and analysis of the system every hour. Which means if the program wasn’t turned on, didn’t run or had an error for a specific hour that data is not captured. The

Poker Desk User Manual Page 140

Open Table report is available without addition data being collected. Because this does analysis every hour, staff should be trained to leave the system in a clean state (tables closed no one on the wait list) at the end of day.

For some of this information to be accurate you need to be tracking player time and seating player at tables.

Without the tracking, information like used seats and open seats are not accurate.

Wait List Analytics Buttons:

Date: date for report

Graph: data to view on graph o Open Tables o Waits o Seats o Waits by Game o Used Seats by Game

Export: export data to file

Print: print data

Menu: return to the Main Menu.

Poker Desk User Manual Page 141

31.2.1 Enabling Analytics on Server

For Analytics to capture data the configuration file for Poker Desk Servers needs to be set. The default should be turned. To start capturing analytics data be sure the following is set in the PokerRoomData.exe.config file after changing this value the service needs to be restarted.

<configuration>

<appSettings>

<add key="installDirectory" value="c:\PokerDesk\"/>

<add key="baseAddress" value="{MachineName}/PokerDesk"/>

<add key="ipaddress" value="0.0.0.0" />

<add key="port" value="4530"/>

<add key="policyserver" value="true"/>

<add key="uploadManager" value="true"/>

<add key="updateManager" value="true"/>

<add key="analyticsManager" value="true"/>

<add key="server" value="{MachineName}"/>

<add key="logLevel" value="Error"/>

<add key="logDirectory" value="Logs\"/>

</appSettings>

….

</configuration>

31.3

Player Reports

Player reports are executed every day at are run for a day defined by a “StartOfDay” setup variable. The program uses this variable to sum the activity for a day. This analysis can be executed manually or will be executed by the hourly process the does the wait list analytics. As opposed to the wait list analytics that MUST be run on the hour

Poker Desk User Manual Page 142

and if missed the data is not retrievable, the player data reads the player activity data and the tournament activity data to produce the day information. This means you can get prior days information by rerunning the analysis, if for example there was an error. Player reports default to the current month but the date range can be selected.

For Player Report to have data you must be capturing player time. If you are only using wait list without tracking player time there is no player activity and therefore no data to display.

Unique Player by Date Buttons:

End Date: end date for report

Start Date: start date for report

Daily Report: runs daily report

Export: export data to file

Print: print data

Menu: return to the Main Menu.

Setup: Maintenance

Type Name

Reports StartOfDay

RunETL Reports

Poker Desk User Manual

Value

(Example)

7

True

Comments

Hour that starts the day, defaults to 7 if not set

Must be Active and True and Analytics running to create daily summaries

Page 143

31.4

Daily Reports

The Daily Report gives information for a specific date and is dependent on the player report data. The player report data it is dependent on tracking player activity and using register players. The daily report uses the summary data and information from the player report data to produce a report containing totals for month to date, year to date, last week and average amounts.

Player Daily Report Buttons:

Report Date: date for report

Export: export data to file

Print: print data

Menu: return to the Main Menu.

31.5

Player Marketing

The Marketing Report gives information for player activity by day broken into player data.

Poker Desk User Manual Page 144

Marketing Data Points:

Player City

Player State

Player Zip

Player Region

Player Daily Report Buttons:

Report Date: date for report

Export: export data to file

Print: print data

31.6

Tournament Reports

If the Poker Room is tracking tournament winners, then the tournament report will give you player ranking for a selected period.

Poker Desk User Manual Page 145

Tournament Player Ranking Buttons:

Current Month: select current month

Last Month: select last month

Current Year: select this year

Last Year: select last year

Custom: set start date and end date manually before clicking

Start Date: starting date for report

End Date: ending date for report

Print Player Alias: when printing use Alias

Print Total Tournaments Played: include the total tournaments when printing

Export button: export data for custom printing and analysis

Print button: print the report

Poker Desk User Manual Page 146

32 Poker Room Management

32.1

Employee Maintenance

Used for employee logins and to keep information about employees. Planned enhancements for future versions of

Poker Desk.

32.2

Poker Room Functions

Contains some specific functionally for the Poker Room staff including. This also includes some functionality that is under development or final location for the functionality has yet to be determined.

Print Custom Cards

Promotional Maintenance

Player Random Drawing

33 Setup Maintenance

33.1

Setup Maintenance Window

Most of the configuration options are changed in the setup window. This is controlled by Manager Mode, the default password is blank. Changes must be reloaded before they take effect, and some changes require a restart to the Poker Desk Service.

Poker Desk User Manual Page 147

33.2

Create New Entry

Clicking the New button will create a new entry in the setup maintenance table.

33.3

Entry Fields

Field Name

Active

Created

Type

Name

Value

Order

Usage

Specifies if the entry is currently active.

Date and time entry was created

Type of entry is used to group entries into related values

Name for this entry

Value assigned to this entry

For repeating entries this is used for specifying display order

33.4

Deleting Entries

To permanently delete an entry select the entry in the setup table and click the delete button. This will remove the entry. Entry can be in-activated instead of deleting if the entry will be used in the future.

Poker Desk User Manual Page 148

33.5

Editing Entry

To edit an entry select the entry and double click a column to put the table in edit mode. Type in the new information and step off the row. This will commit the record back to the database

34 Table Maintenance

Table maintenance is setup during installation and should not need to be changed. You get to table maintenance from the Games window. Table maintenance can be used to arrange the poker tables in a similar to the actual layout of the poker room. After changing the table layout, you have to exit Desk View and return to see the updated layout. During configuration, lust going back to Game Maintenance the returning will show you the work in progress. Poker Desk will be happy to help you setup the tables to match your layout as close as possible.

The Table list is read in Display Order, producing a new line when the row changes. Starting at the top and working down the page. To produce a space have a line without a name. To have a name for a landmark (cannot be clicked), enter a name and select Display Only.

Poker Desk User Manual Page 149

34.1

Importing Tables to Poker Desk

If you received a table file from Poker Desk, go to table Maintenance Delete ALL then Import the new table definitions.

DeskView->Games->Tables->Table Maintenance

34.2

Some Examples

These examples can be loaded from “C:\PokerDesk\Defaults\Tables”

Poker Desk User Manual Page 150

They will adjust the buttons to be as big as possible in the space.

Poker Desk User Manual Page 151

35 Printer Setup

Basic settings are selecting a Printer to use and a Print Definition to use for Receipts and Player Cards. The printer can be changed for a named instance of Poker Desk and the Print Definitions can be changed for each Printer.

35.1

Printing Receipts and Seat Cards

Instance is selected during login, or defaulted to IP address. A Named Instance of Poker Desk can only use

“LocalPrinter”.

Poker Desk User Manual Page 152

35.1.1 Configuration Options

Setup: Maintenance

Type

Printer

Name

Receipt

{POKERDESKCOMPUTER} Printer:Receipt

Receipts Customer Copy

Receipts

Receipts

Dealer Copy

Cashier Copy

Receipt Print Setup

Value (Example) Comments

Zebra GX420d -

ZPL

Printer to use for Receipts (unless changed)

{PrinterName}

SeatReceipt

SeatReceipt

SeatReceipt

SeatReceipt

SeatReceipt-

LocalPrint

Change Printer for this instance

Print Definition of Customer Ticket

Print Definition of Dealer Ticket

Print Definition of Cashier Ticket

Print Setup Definition to use if Customer,

Dealer or Cashier not specified

Print Setup if Different for printer (could be LocalPrinter)

Receipt Print

Setup:{PrinterName}

35.1.2 Receipt Print Server

All receipt printing is done from the perspective of the server. This is because Poker Desk is actually a web page, calling web services and communicating real-time updates with web sockets. Web pages normally cannot print to a local printer without user intervention. Poker Desk includes a print server that is designed to even print from a server on the web.

It is recommended because of the extra service that your first choice would be using a wireless or Ethernet printer attached to the Data Server instead of the Poker Desk Print Server. The printer server is an installation option available to solve unique requirements.

Poker Desk User Manual Page 153

Poker Desk Client

Print Server Flow

Poker Desk Data Server Poker Desk Print Server

Stores Print Server wants data for a print server or ALL

Registers

With

Data Server

Print Server Starts

Print Receipt

Requested

Builds the Receipt

Using Print Server

Sent by web socket

Print Server Receives websocket

Local or Networked

Printer

Local or Networked

Printer

Poker Desk User Manual Page 154

Poker Desk Print Server or Printer Redirection Setup

Register_1

Client 1

Executes

Batch File

PokerDesk.vbs

Opens

POKERDESKSERVER

Computer Setup

Environment Variables

POKERDESKCOMPUTER:

Register_1

POKERDESKSERVER:

192.168.2.99

Print Server Name can be any Name just needs to match

Reads

Environment

Variables

Gets Address to Server

Computer Name is Displayed on Main Menu

Register_1 can be any Name

Printer Name Starting with

PRINTERSERVER~ denotes using Print Server not printer attached to Server Computer

All Printing

Is done on Server

Lookup Name and get printer to use for Receipts

Prints

Receipts

Connects using

POKERDESKSERVER

Value Passed to Program

Computer working as

Server

Receipt Printer

Override

Directed to PrintServer Named

Receipt_1 could have been directed to specific local or network printer if not starting with PRINTSERVER~

Sends Receipts to requesting services

Local Printer or

Network Printer

Computer, could be on same computer as above (Client 1)

Registers with Server

Requesting any printing for PrintServer

Receipt_1

Attached to

Computer

Executes

PokerRoomPrint.exe

(windows service installed using supplied batch file)

NOT automatically installed

Zebra GX40d

Matches attached printer name

PokerRoomPrint.exe.config

PrintServer: Receipt_1

WebSocketAddress: 192.168.2.99:4530

PrinterName: Zebra GX40d

WebSocketAddress is address and port of

Computer running Poker Desk Data Server, default port is 4530 and is rarely changed

Poker Desk User Manual Page 155

Steps to setup the Poker Desk print server

Connect and install printer to computer that you want to use as a print server

Install PokerDesk on the computer, DataServer is not required.

In the c:\PokerDesk\bin directory edit the “PokerRoomPrint.exe.config” o You need to set the websocketaddress to the server name o You need to make a name for this printer or just do “ALL” if you will only have one printer using a print server. You can use any name for a PrintServer o Put the name of the local printer in the file

 <?xml version="1.0" encoding="utf-8"?>

 <configuration>

 <appSettings>

 <add key="WebSocketAddress" value="127.0.0.1:4530"/>

 <add key="PrintServer" value="All"/>

 <add key="PrinterName" value="Zebra GX420t - Wireless" />

 <add key="NumberOfLoops" value="6"/>

 <add key="StartupDelay" value="500"/>

 <add key="SendPingInMinutes" value="2"/>

 <add key="ReplyPingInSeconds" value="5"/>

 <add key="ReconnectAttempts" value="11"/>

 <add key="logLevel" value="Error"/>

 <add key="logDirectory" value="c:\\PokerDesk\\Logs\\"/>

 </appSettings>

 </configuration>

Install the Print Server Service o Run the batch file “c:\pokerdesk\bin\InstallPrintServer.bat”

Check to be sure the service is running and that it connected to the server by checking the logs in c:\PokerDesk\Logs files to be sure it connected to the server

Setup Poker Desk Software to use a Print Server o If all clients are using same Print Server (you might start with this for testing)

 Set the following Values in Setup Maintenance

Type: Printer

Name: Receipt

Value: PRINTSERVER~{NameForPrintServer}

(this should match PrintServer value in “PokerRoomPrint.exe.config”) o If specifying a specific client to use specific printer

 Be sure a setup the environment variable so we know which computer we are redirecting see “Pointing the client to the Server” on how to setup computer Name.

 Set the value for the specific client to use specific printer. The only difference between specify a printer server and specify a specific printer: printer servers named as

PRINTSERVER~{ NameForPrintServer }

Type: {POKERDESKCOMPUTER}

Name: Printer:Receipt

Value: PRINTSERVER~{NameForPrintServer}

(this should match PrintServer value in “PokerRoomPrint.exe.config”)

Client Environment variables used by default batch files:

POKERDESKCOMPUTER = this is the name of this client, only needed for redirecting printers.

POKERDESKSERVER = this is the address of the Poker Desk Server

Poker Desk User Manual Page 156

Normal system setting for printer

Type Name

Printer

Printer

Receipt

Receipt

Value (Example) Comments

Zebra GX420d - ZPL Printer to use for Receipts (unless changed)

PRINTSERVER~Receipt_A Use Print Server_A as default for printing Receipts

{POKERDESKCOMPUTER} Printer:Receipt {PrinterName} Change Printer for this instance

**Start a Print Server interactively, this should not be used as the print server was changed to run as a service

.

See PrintServerStartup.vbs

Shell.Run "c:\PokerDesk\Bin\PokerDesk /PrintServerForm /WebSocketAddr=127.0.0.1:4530 /LocalPrinter=""Zebra

GX420d - ZPL"" /PServerPrinter=All /LogDirectory=C:\PokerDesk\Logs"

Poker Desk Executable Options

Type Name Value (Example) Comments

PokerDesk PrintServerForm

PokerDesk WebSocketAddr

/PrintServerForm Startup Poker Desk Software as a local Print Server

/WebSocketAddr=127.0.0.1:4530 Connect to Poker Desk Server at address 192.0.0.1:4530 (local computer standard Poker Desk web socket address

PokerDesk LocalPrinter /LocalPrinter=”” Zebra GX420d -

ZPL""

Name of the local printer to use to print receipts (Double Quotes so name can have spaces

PokerDesk PServerPrinter /PServerPrinter=All Print Receipts for this printer (All matches all named print servers printers) This name matches the name following “PRINTSERVER~” in the setup maintenance

PokerDesk LogDirectory /LogDirectory=c:\PokerDesk\Logs Location to put log files

There is some support for printing to the local server when using program in high security mode – LocalPrinter prints locally and uses default printer

35.1.3 Defining Tournament Receipts

Tournament receipts configuration is done at the Print Setup screen. Receipts contain different potential values but use the same command to construct receipt. Receipts only print black text.

Poker Desk contains the following Tournament receipts:

Receipt Data Field Default Comments

Receipt TPLAYER SeatReceipt,

SeatReceiptDinner

Printed for customer, dealer and cashier copies

Payout

Player Move

Parameters (Payout) TournamentPayout Printed for tournament payouts

Parameters (Player

Move)

SeatMovePlayer Printed for individual player seat moves when breaking tables

Poker Desk User Manual Page 157

Receipt

Table Break Parameters (Table

Break)

SeatMoveTable

Optional Parameters and fields by Receipt types

Receipt Name Value (Example)

All Parameters.{field}

Printed for single receipt when breaking or redrawing tournaments

Comments

Parameters.TotalAmount This is the format to specify a Parameter field

Receipt

Receipt

Data Field

RECEIPTTYPE

RECEIPTNUMBER

Default Comments

Customer/Dealer Contains English version for receipts, for different languages specify separate receipts for Customer/Cashier/Dealer

1232-13123-12311-132 Unique number for receipt

Receipt

Receipt

Receipt

Receipt

Receipt

TOTALAMOUNT

TOTALCHIPS

TOTALADDONAMOUNT 10.00

TOTALADDONCHIPS 2,000

Tournament.{field}

400.00

10,000

Receipt

Receipt

Receipt

Receipt

Player.{field}

Table.{field}

Seated.{field}

TPlayer.{field}

Payout

Payout

Payout

Payout

Payout

TOURNAMENTNAME

TOURNAMENTSTARTTIME

PLACE

AMOUNT

PLAYERNAME

Payout

Payout

PLAYERNUMBER

ALIAS

Player Move TOURNAMENTNAME

Player Move TOURNAMENTSTARTTIME

Player Move TABLENAME

Player Move SEATNUMBER

Player Move PLAYERNAME

Player Move PLAYERNUMBER

Player Move TOURNAMENTNUMBER

Player Move FROMTABLESEAT

Player Move TOTABLESEAT

Player Move ALIAS

Total amount including add-ons

Total chips including add-ons

Amount of Add-on’s purchased

Total Add-on chips purchased

Any Tournament Information see, tournament fields in List of Values

Any Player Information see, player fields in

List of Values

Any Table Information see, table fields in List of Values

Any Seat Information see, seat fields in List of Values

Any Tournament Player Information see, tournament player fields in List of Values

Tournament Name

Tournament Start time

Tournament Place

Amount for Place

Only if specified Player

Only if specified Player

Only if specified Player

Tournament Name

Tournament Start time

Destination Table

Destination Seat Number

Player Name

Player Number

Player’s tournament number

From Table and Seat

To Table and Seat

Player’s Alias

Poker Desk User Manual Page 158

Receipt Name

Table Break TOURNAMENTNAME

Table Break TOURNAMENTSTARTTIME

Table Break FROMTABLE

Table Break PLAYER_{SEAT}

Value (Example)

Table Break SEATMOVE_{SEAT}

Promotion POINTSREDEEMED

Promotion

Promotion

RECEIPTTYPE

RECEIPTNUMBER

Promotion Comments

Receipts support the following controls:

Field Name Value (Example)

Control

Control

Image

Information

Image

Image

Bottom

Height

0

116

Comments

Tournament Name

Tournament Start time

From Table

Player Name

From Seat to table and seat

Information used for Promotion receipts

Information used for Promotion receipts

Information used for Promotion receipts

Information used for Promotion receipts

Comments

Display an Image

True if next level has ante

Control

Control

Control

Control

Border

Text

Line

QRCODE

Always True

True if this Clock is Display Only

Draws a line print a QRCODE with the information or text

Control Barcode print a barcode with information or text

Control PageBreak for multipage reports goes to next page

Specifying location on page: all of the controls have a location and size on the page the follow explains the relationship between Left, Right, Top, Bottom, Width and Height.

Control Name Value (Example) Comments

Image

Image

Image

Image

Left

Top

Right

Width

15

15

0

179

Left Margin upper left location (Required)

Top Margin upper left location (Required)

If Right Margin is blank, Width is used for the width of the control. If not blank then width is calculated as Right – Left

If Bottom Margin is blank, Height is used for the height of the control. If not blank then height is calculated as Bottom – Top

Image Control Setup Options

Control Name

Image Position

Image

Image

Image

Image

Image

Name

Control

Left

Right

Top

Value (Example)

Drawing Order

Logo

Image

15

0

15

Comments

Position control order of drawing to give the desired effect

Information to explain purpose

This is an image control

See specifying location top of this section

Poker Desk User Manual Page 159

Control

Image

Image

Image

Image

Name

Bottom

Width

Height

Value

Value (Example)

0

179

116

PokerRoomLogo.png

Comments

Image Trigger

Name of the Image File, should be located in the C:\PokerDesk\Image directory on the

Poker Desk Server

Used for conditionally displaying Text See

Trigger Field Options, not always available

Information Control Setup Options, see table for possible values

Control Name Value (Example)

Information Position Drawing Order

Information Name Blinds

Comments

Position control order of drawing to give the desired effect

Information to explain purpose, can be anything to help understand what is displayed

This is an Information Control

See specifying location top of this section

Information Control

Information Left

Information Right

Information Top

Information Bottom

Information Width

Information Height

Information Value

Information

15

0

15

0

179

116

SmallBig10K

Information

Information

Information

Information

Information

Information

Information

Information

Information

Information

Text

H Alignment

V Alignment

Align/Border

Background/Format

Font

Font Size

Font Weight

Font/Border Color

Trigger

“Label:”

Left, Right, Center

{0:0,0}

Calibri

60

Normal/Bold

UPPER

Name of the Field see values used for specific receipt types

If label is specified, information and label are concatenated and displayed, can also use label to display multiple values by adding fields surrounded by ‘~’. (~NextBreakText~ Break in) the value for the field in Value is added at the end if not blank

N/A

N/A

Align text in specified location

Format String to use on information (sample format adds commas to number) works on the

Field specified in Value only

Font Name

Font size

Font Weight to use

If has UPPER for font color uppercase information

Used for conditionally displaying Text See

Trigger Field Options, not always available

Poker Desk User Manual Page 160

Text Control Setup Options

Control Name

Text

Text

Position

Name

Value (Example)

Drawing Order

Ante Title

Text

Text

Text

Text

Text

Text

Text

Text

Text

Text

Text

Text

Text

Text

Text

Text

Text

Text

Border/Line Options

Control Name

Border/Line Position

Control

Left

Right

Top

Bottom

Width

Height

Value

Text

15

0

15

0

179

116

Text

H Alignment

V Alignment

Align/Border

“Ante:”

Left, Right, Center

Background/Format

Font Calibri

Font Size

Font Weight

60

Normal/Bold

Font/Border Color

Trigger Break

Value (Example)

Drawing Order

Border/Line Name

Border/Line Control

Border/Line Left

Border/Line Right

Border/Line Top

Border/Line Bottom

Border/Line Width

Border/Line Height

Border/Line Font Size

Border/Line Trigger

Box

Border or Line

70

0

270

0

630

350

4

Poker Desk User Manual

Comments

Position control order of drawing to give the clock the desired effect

Information to explain purpose, can be anything to help understand what is displayed

This is an Text Control

See specifying location top of this section

N/A

Text to Display

N/A

N/A

Location of text in area

N/A

Font Name

Font size

Font Weight to use

N/A

Used for conditionally displaying Text See

Trigger Field Options

Comments

Position control order of drawing to give the desired effect

Information to explain purpose, can be anything to help understand what is displayed

This is an Border Control

See specifying location top of this section

Size of the Border

Used for conditionally displaying Text See

Trigger Field Options

Page 161

QRCODE / Barcode Control Setup Options, see table for possible values

Control Name Value (Example) Comments

Drawing Order QRCODE / BarCode Position

QRCODE / BarCode Name

QRCODE / BarCode Control

QRCODE / BarCode Left

QRCODE / BarCode Right

QRCODE / BarCode Top

Blinds

QRCODE or BarCode

15

0

15

Position control order of drawing to give the desired effect

Information to explain purpose, can be anything to help understand what is displayed

Type of Control

See specifying location top of this section

QRCODE / BarCode Bottom

QRCODE / BarCode Width

QRCODE / BarCode Height

QRCODE / BarCode Value

0

179

116

Player_Number

QRCODE / BarCode Text

QRCODE / BarCode H Alignment

QRCODE / BarCode V Alignment

QRCODE / BarCode Align/Border

QRCODE / BarCode Background/For mat

QRCODE / BarCode Font

QRCODE / BarCode Font Size

QRCODE / BarCode Font Weight

QRCODE / BarCode Font/Border

Color

QRCODE / BarCode Trigger

“Label:”

{0:0,0}

Name of the Field see values used for specific receipt types

If label is specified, information and label are concatenated and displayed, can also use label to display multiple values by adding fields surrounded by ‘~’. (~NextBreakText~

Break in) the value for the field in Value is added at the end if not blank

BarCode Multiplier (Wider) 1,2,3

BarCode Used for Rotation <> Blank Rotate

BarCode: Text located below = Blank yes

Format String to use on information (sample format adds commas to number) works on the Field specified in Value only

N/A

N/A

N/A

N/A

Used for conditionally displaying Text See

Trigger Field Options, not always available

PageBreak Control Setup Options

Control Name

Payout Position

Payout

Payout

Name

Control

Value (Example)

Drawing Order

Next Page

PageBreak

Comments

Position control order of drawing to give the desired effect

Information to explain purpose, can be anything to help understand what is displayed

This is an Payout Control

Poker Desk User Manual Page 162

Type

Printer

Name

Receipt

{InstanceName} Printer:Receipt

Receipts Customer Copy

Receipts

Receipts

Receipts

Receipt

Receipt

Dealer Copy

Cashier Copy

Redeem Points

Print Setup

Value (Example) Comments

Zebra GX420d –

ZPL

{PrinterName}

SeatReceipt

SeatReceipt

SeatReceipt

Print Setup:{PrinterName} SeatReceipt-

LocalPrint

Printer to use for Receipts (unless changed) –

LocalPrinter prints locally and uses default printer

Change Printer for this instance

Default Setup for Customer Copy

Default Setup on Dealer Copy

Default Setup on Cashier Copy

Redeem Points Default Setup for Voucher Receipts

SeatReceipt Print Setup Definition to use

Print Setup if Different for printer (could be

LocalPrinter)

35.2

Printing Player Cards

Instance is selected during login, or defaulted to IP address. An Instance of Poker Desk can only use “LocalPrinter” if the instance can be identified by an IP address or Instance Name entered at login.

35.2.1 Configuration Options

Setup: Maintenance

Type

Printer

Name

PlayerCard

Value (Example) Comments

Zebra P120i Card Printer Printer to use for PlayerCards (unless changed)

– LocalPrinter prints locally and uses default printer

{InstanceName} Printer:PlayerCard {PrinterName} Change Printer for this instance

PlayerCard

PlayerCard

PlayerCard

PlayerCard

PlayerCard

Create with

Tournament Entry

Driver

Print Setup

True/False

Zebra or Receipt

PlayerCard

Print Setup:{Driver} PlayerCard – Receipt

10 Second Delays 10

Create PlayerCard with creating tournament entry

Driver to use for printing

Report Definition to use (unless changed)

Report Definition Changed by Driver

Number of 10 second delays before dumping player from print queue

36 Activity List

Read only list displaying all the point activities across all players. Requires manager rights.

Poker Desk User Manual Page 163

Poker Desk User Manual Page 164

37 Importing Data to Excel

Various data can be export to text file in a format that can be imported to Excel. The following instructions are for loading that data into Excel.

Step Comment Screen

Export Data Select location, export data name file (example: Export

Detail.prn)

Open Excel Load blank Excel Spreadsheet

Open

Exported File

Select Text as file time and select exported file:

This is start the Import

Wizard

Poker Desk User Manual Page 165

Step

Run Import

Wizard

Comment

Text import wizard select

Delimited

Screen

Import

Wizard

Delimiters: Tab then Finish or next to adjust for column types

38 Setup Options

38.1

Desk View Setup Options

Setup: Maintenance

Type Name

DeskView

DeskView

DeskView

DeskView

GameList Short List

GameList Two Columns

WaitList Panel Width

PageList Panel Width

Value

(Example)

Comments

True / (False) Game List Stops before Wait Panels

True / (False) Make the Games two Columns (Requires

GameList Short List =True)

150 Width of Wait List Panels, Wait List Panels do not auto adjust, but scroll set the width along with the Font and Size to meet requirements

150 Width of the Page List Panel

Poker Desk User Manual Page 166

Type

DeskView

DeskView

DeskView

DeskView

DeskView

DeskView

DeskView

DeskView

DeskView

DeskView

DeskView

DeskView

DeskView

Name

TableList Panel Width

Game Notification Panel

Width

Page Min Width

PageList

TableList

BrushList

DecisionList

DrinkList

AttentionList

Table Seating

Table Seating Full

Remaining Waits Seated

Promotion Button

Value

(Example)

Comments

80

235

Width of the Table List Panel

Width of Game Notification Panel, should be long enough to handle Game Names

1920 Min Width of DeskView, the window grows or shrinks to fit on the window, larger number will allow more columns of games to fit without scrolling

(True) / False Display Page List Panel

True / (False) Display Table List Panel

True / (False) Display Brush List Panel

True / (False) Display Decision List Panel

True / (False) Display Drink List Panel

True / (False) Display Attention List Panel

True / (False) Allow Players Seated at Table

True / (False) Seat Player on Table even if full

(True) / False Clearing Players, set other Waits Seated

Seated, Alert ,

(Promo)

Have Promo, Seated or Alert button Displayed on the DeskView

DeskView

DeskView

Allow Time Override True / (False) Give Options when clearing time

Include Tournament Games (True) / False Opening Tables Includes Tournament Games

Wait List Panel Options, these deal with the individual Wait List Panels

DeskView WaitList Title Information True / (False) Display Game Information

DeskView

DeskView

DeskView

DeskView

WaitList Title Tables

WaitList Title Wait Count

WaitList Title Tables Height

WaitList Title Remove Color

(True) / False

(True) / False

-1

True / (False)

Display Open Tables

Display Counts

Sets the height of the table section

Remove Color from Title

DeskView

DeskView

DeskView

DeskView

DeskView

DeskView

DeskView

WaitList Title Full Color

WaitList Title Font

WaitList Title Font Size

WaitList Title Font Weight

WaitList Names Font

WaitList Names Font Size

True / (False) Put Game Color on All of Title

Ariel Font for Title

14

Bold

Ariel

14

WaitList Names Font Weight Normal

Font Size For Title

Font Weight (See Table Index for Options)

Font for Player Names

Font Size for Player Names

Font Weight (See Table Index for Options)

38.2

Player View Setup Options

The Player View can be modified to accommodate difference screen resolutions and different size monitors. There is always a tradeoff between the amount of information displayed and the size of the information. For example you can have bigger fonts, but you will show less information.

Poker Desk User Manual Page 167

Setup: Maintenance

Type Name

PlayerView

PlayerView

PlayerView

PlayerView

PlayerView

PlayerView

PlayerView

Background Color

Page Width

Page Height

Poker Room Name

Title Font

Title Font Color

Title Font Size

Value

(Example)

Black

1024

768

Comments

Sets Background Color of List Part

Default Page Width

Default Page Height

Heart Spades The Name of Poker Room – Keyed to License

Ariel Font for Title (Poker Room Name)

Black

14

Font Color for the Title

Font Size For Title

PlayerView

PlayerView

PlayerView

PlayerView

Title Font Weight

Number Columns

Page Toggle Seconds

Max Column Size

Bold

7

7

300

Font Weight (See Table Index for Options)

Number of Wait List Columns before Paging

Number of Seconds between toggles

So two Panels don’t take up full screen

PlayerView

PlayerView

Icon Left

Icon Right

Logo.png

Logo.png

File should be in the Images Sub Directory

File should be in the Images Sub Directory

Game Panel Options, these deal with the individual Wait List Panels – for Game Color use {GameColor}

The following for the Title Section – These are used as default for all Title Sections unless overridden

PlayerView

PlayerView

PlayerView

PlayerView

WaitList Title Color

WaitList Title Font

WaitList Title Font Color

WaitList Title Font Size

{GameColor} Background Color Defaults to Game Color

Ariel Font for Title

Black

14

Font Color for the Title

Font Size For Title

PlayerView WaitList Title Font Weight

The following for Table Listing on the Title

PlayerView

PlayerView

WaitList Title Tables

Bold Font Weight (See Table Index for Options)

(True) / False True= Display Open Tables

WaitList Title Tables Height -1 Sets the height of the table section

PlayerView

PlayerView

PlayerView

PlayerView

WaitList Table Color

WaitList Table Font

WaitList Table Font Color

WaitList Table Font Size

{GameColor} Background Color defaults to #FFE5E9EA

Ariel Font for Table List

Black

14

Font Color for the Table List

Font Size For Table List

PlayerView WaitList Table Font Weight Bold

The following for Game Information on the Title

PlayerView

PlayerView

WaitList Title Information

WaitList Info Color

(True) / False

{GameColor}

Font Weight (See Table Index for Options)

True=Display Game Information

Background Color defaults to #FFE5E9EA

PlayerView

PlayerView

PlayerView

PlayerView

WaitList Info Font

WaitList Info Font Color

WaitList Info Font Size

WaitList Info Font Weight

The following for Wait List Counts on the Title

PlayerView WaitList Title Wait Count

PlayerView WaitList Count Color

Ariel

Black

14

Bold

True / (False)

{GameColor}

Font for Information

Font Color for the Information

Font Size for Information

Font Weight (See Table Index for Options)

False=Do Not Display Wait Counts

Background Color defaults to #FFE5E9EA

Poker Desk User Manual Page 168

Type

PlayerView

PlayerView

PlayerView

PlayerView

Name

WaitList Count Font

WaitList Count Font Color

WaitList Count Font Size

WaitList Count Font Weight

Value

(Example)

Ariel

Black

14

Bold

Comments

Font for Wait List Count

Font Color for the Wait List Count

Font Size for Wait List Count

Font Weight (See Table Index for Options)

The following for the Players Name Section

PlayerView WaitList Exclude Transfers True / (False) True= No Not Display Transfers

PlayerView

PlayerView

WaitList Phone Display

WaitList Seated Display

(True) / False

True / (False)

True= Display Phone Symbol

True= Display Seated Symbol

PlayerView

PlayerView

PlayerView

PlayerView

WaitList Seated Color

WaitList Names Color

Green

White

WaitList Names Font Ariel

WaitList Names Font Color White

Background Color of Seated Icon

Background Color of Names “{GameColor}”

Font for Player Names

Font Color for the Names

PlayerView

PlayerView

WaitList Names Font Size 14

WaitList Names Font Weight Normal

Font Size for Player Names

Font Weight (See Table Index for Options)

Scrolling Text Options, these deal with the Optional Scroll Banner at the bottom of PlayerView

Marquee Message If not Blank Displays Message {0},{1]..

Marquee

Marquee

Marquee

Marquee

Marquee

Marquee

Height

Font

Font Color

Font Size

Font Weight

Marquee

Player Vview Ad View Settings

PlayerView Ad Background Color

30

Ariel

Black

14

Height of Scrolling Message

Font for Marquee

Font Color for the Marquee

Font Size for Marquee

Bold Font Weight (See Table Index for Options)

Type.Name~. Values to substitute in Message {0}, {1}

PlayerView

PlayerView

PlayerView

PlayerView

PlayerView

PlayerView

PlayerView

Ad Top

Ad Left

Ad Right

Ad Bottom

Ad Transition

Ad Transition Speed

Ad Display Seconds

Light Gray Sets Background Color of Total View

True / {False} Display Ad At Top

True / {False} Display Ad At Left

True / {False} Display Ad At Right

True / {False} Display Ad At Bottom

Window

5

60

Transition to use for Ad: None, Window, Fade,

Slide

Speed of Transition

Number of Seconds to display ad before switching

PlayerView

38.3

Phone-Internet Options

If Phone

Poker Desk User Manual Page 169

Setup: Maintenance

Type Name

Phone

Phone

Phone

Value (Example)

Automation True / False

Minutes Allowed 60

Grace Period 15

Phone Reset Minutes 30

Comments

If true auto delete and

Number of minutes

Turns Red, for this many minutes after time allowed, then deleted

If set reset will add this many minutes to created date time

If set to false reset will not move to bottom of list

Phone Reset Move Last (True) / False

38.4

Upload to Web Site Options

Setting for uploading data to Poker Desk for displaying live data on your web site. Remember the setting has to be

Active. Poker Desk Server must be restarted before these values take effect.

Setup: Maintenance

Type Name Value (Example) Comments

Upload URL

Upload

Upload

PollingInterval

WaitlistInterval myroom.pokerroomdata.com Server url for uploading assigned by

Poker Desk Software

1 How long to wait between checking for possible updates, this should be equal or less than the smallest of the

WaitlistInterval and DataInterval

1 How long to wait between upload of waitlist information in minutes.

Information is not uploaded if not changed.

Upload

Upload

Upload

Upload

DATAINTERVAL

AutoUpload

LiveTournamentInterval

PromotionalDataInterval

60

True/False

0 / 1

0 / 1

How long between attempts to sync, tournament, player, and player points data in minutes.

Set to True for autouploading

Any Value > 0 will cause Live

Tournament Data to be uploaded to web site for displaying. Data is upload when changed and not at a specific interval. Requires AutoUpload = True

AND URL value.

Any Value > 0 will cause Promotional

Data to be uploaded to web site for displaying. Data is upload when changed and not at a specific interval.

Requires AutoUpload = True AND URL value.

Poker Desk User Manual Page 170

38.5

Web Socket Options

Web Sockets are used to communicate real-time updates between server and clients. The Host and Port are global and need not be set unless you are implementing a pure web based installation. The ping is used to verify connection to the server.

Setup: Maintenance

Type Name Value (Example) Comments

WebSocket

WebSocket

Host

Port ws.pokerdeskweb.com

443

Address for pure web based installations

Port to use, usually 443

WebSocket

WebSocket

Ping Send Minutes 2

Ping Receive Seconds 2

Interval between pings to insure connect , 0 stops ping

How long to wait for the replay from the ping

38.6

Tournament Options

Tournament Clock options are in Setup Maintenance. When a tournament player is busted out the seat is retained and has the name :Seat:Card: and the Available to Sell date is blank, if the seat is available to resell then the name is

:Seat:Open: and the Seat Available to Sell includes a DateTime.

Setup: Maintenance

Type Name Value (Example) Comments

Tournament Tournament Clock

Refresh

Tournament Tournament Clock

Background

10 Minutes between times Clock checks for new Tournaments, 0 (Zero)= Never

Images/

PokerDeskClockBackground.png

Tournament Background Image, Displays if no Active Tournaments

Tournament Tournament Clock

Tournament Payment

Tournament Payment

Tournament Source

Tournament Source

Default Clock

Cash

Satellite

Contest

Walk Up

Tournament Promotion Tip

Includes FreeRolls

True/{False}

Tournament No Card Auto Enter True/{False}

If no Clock is specified

Used in Tournament Registration

Can have multiple values

Used in Tournament Registration

Can have multiple values

Tournament

Tournament

No Card DL Scan

Auto Sell Busted

True/{False}

True/{False}

Include FreeRolls in Promotion and Tip

Calculations

If you hit return on a No Card

Tournament registration it adds the information. Set this if you mostly enter

No Card Players in Tournament. If you are mostly scanning cards this should be false to help recognize bad card reads.

If Scanning a Card and get a Name from the card but the player not Found, Enter

Player as No Card Player

When a player is busted from tournament, automatically make that seat available for resale. If not director must go to table – Seat Cards and Clear

Poker Desk User Manual Page 171

Type Name

Tournament Show Seat Cards

Tournament TableSeatOrder_X

True/{False}

Random

Tournament TableSeatOrder_10 1~3~5~7~9~2~4~6~8~10

Tournament TableSeatOrder_9

Tournament DeductPoints

1~3~7~2~4~6~8~5~9

True

Tournament DeductPoints:Amount 900

Tournament DeductPoints:Payment Player Points

Tournament Auto Chop Amount True/{False}

Tournament Clock Background

Color

Value (Example)

Light Gray

Comments

seat to be resold

Show Seat Cards on Tables

Order to Sell Table Seats, replace x with the number of players per table

Seat Table seats in this order for 10 handed tables

Seat Table seats in this order for 9 handed tables

Auto Deduce points if registering with specified source

Default amount of point to deduct if not specified in tournament setup

Name of Source if specified to trigger points deductions

Automatically show average prize pool remaining (chop amount) after first payout.

Set Color of Background, mostly visible if using Color Ads

38.7

Tournament Clock Setup Options

Tournament Clocks are configurable. Currently setup is difficult because it of the non-visual configuration. There are triggers that can be set to display certain information depending on Tournament Setup and current status.

Any Trigger preceded by an “!” is the opposite of that trigger so HASANTE would be triggered if the tournament has ante for current level and !HASANTE would be triggered if the current level does not have an ante.

The clocks that come with poker desk are based on a 1280x1024 screen and are resized to fit the current size of the clock window. The Height on the Clock effects the display and is used in building the clock.

Elements of Tournament Clock Field in Clock Setups: Tournament Clocks

Field Name Value (Example) Comments

Control

Control

Control

Control

Image

Information

Border

Text

Display an Image

True if next level has ante

Always True

True if this Clock is Display Only

Control

Control

Control

Control

Clock

Payout

LocalTime

Value

Tournament Paused

Current level is break

Display Current Time on Screen (Value = optional format string, Text = Label)

Display Setup Information, used to display current promotional values any value from

Setup Maintenance

Poker Desk User Manual Page 172

Image Control Setup Options

Control

Image

Image

Image

Image

Image

Image

Image

Image

Image

Image

Name

Position

Name

Control

Left

Right

Top

Bottom

Width

Height

Value

Value (Example)

Drawing Order

Logo

Image

15

0

15

0

179

116

PokerRoomLogo.png

Comments

Position control order of drawing to give the clock the desired effect

Information to explain purpose

This is an image control

Left Margin

Right Margin (usually 0)

Top Margin

Bottom Margin (usually 0)

Width of Image

Height of Image

Name of the Image File, should be located in the PokerDesk\Image directory on the Poker

Desk Server

N/A

Used with Margin Information to Position

Image

Image

Image

Image

Image

Image

Image

Image

Image

Image

Text

H Alignment

V Alignment

Align/Border

Background/Format

Font

Font Size

Font Weight

Font/Border Color

Trigger

Left, Right, Stretch,

Center

Top, Bottom, Stretch,

Center

Break

Used with Margin Information to Position

N/A

N/A

N/A

N/A

N/A

N/A

Used for conditionally displaying image See

Trigger Field Options

Information Control Setup Options, see table for possible values

Control Name Value (Example)

Information Position Drawing Order

Information

Information

Information

Information

Information

Information

Information

Information

Information

Name

Control

Left

Right

Top

Bottom

Width

Height

Value

Blinds

Information

15

0

15

0

179

116

SmallBig10K

Comments

Position control order of drawing to give the clock the desired effect

Information to explain purpose, can be anything to help understand what is displayed

This is an Information Control

Left Margin

Right Margin (usually 0)

Top Margin

Bottom Margin (usually 0)

Width

Height

Name of the Field from Tournament

Poker Desk User Manual Page 173

Control

Information

Text

Text

Text

Text

Text

Text

Text

Text

Text

Text

Text

Information

Information

H Alignment

V Alignment

Left, Right, Stretch,

Center

Top, Bottom, Stretch,

Center

Information Align/Border Left, Right

Information Background/Format {0:0,0}

Information Font

Information Font Size

Information Font Weight

Information Font/Border Color White

Information Trigger

Text Control Setup Options

Control Name

Text Position

Calibri

60

Normal/Bold

Break

Value (Example)

Drawing Order

Not used if Auto Font Size Selected

Format String to use on information (sample format adds commas to number) works on the

Field specified in Value only

Font Name

Font size or “Auto” to auto size information

Font Weight to use

Font Color

Used for conditionally displaying information

See Trigger Field Options

Text

Name

Text

Name

Control

Left

Right

Top

Bottom

Width

Height

Value

Text

H Alignment

V Alignment

Value (Example)

“Label:”

Ante Title

Text

15

0

15

0

179

116

“Ante:”

Left, Right, Stretch,

Center

Top, Bottom, Stretch,

Center

Comments

Information to Display, See Tournament

Information List

If label is specified, information and label are concatenated and displayed, can also use label to display multiple values by adding fields surrounded by ‘~’. (~NextBreakText~ Break in) the value for the field in Value is added at the end if not blank

Used with Margin Information to Position

Used with Margin Information to Position

Comments

Position control order of drawing to give the clock the desired effect

Information to explain purpose, can be anything to help understand what is displayed

This is an Text Control

Left Margin

Right Margin (usually 0)

Top Margin

Bottom Margin (usually 0)

Width

Height

If “Transform” text is rotated by the value in

Background/Format

Text to Display

Used with Margin Information to Position

Used with Margin Information to Position

Poker Desk User Manual Page 174

Control

Text

Text

Text

Text

Text

Text

Text

Name

Align/Border

Background/Format {0:0,0}

Font

Font Size

Font Weight

Value (Example)

Left, Right

Calibri

60

Normal/Bold

Font/Border Color White

Trigger Break

Comments

Not used if Auto Font Size Selected

Format String to use on information (sample format adds commas to number) works on the

Field specified in Value only

Font Name

Font size or “Auto” to auto size information

Font Weight to use

Font Color

Used for conditionally displaying Text See

Trigger Field Options

Clock Control Setup Options

Control Name

Clock

Clock

Clock

Clock

Clock

Clock

Clock

Clock

Clock

Clock

Clock

Clock

Clock

Clock

Clock

Clock

Clock

Clock

Position

Name

Control

Left

Right

Top

Bottom

Width

Height

Value

Value (Example)

Drawing Order

Blinds

Clock

70

0

270

0

630

350

LevelEndTime

Text

H Alignment

V Alignment

Align/Border

~NextBreakText~ Break in

Left, Right, Stretch,

Center

Top, Bottom, Stretch,

Center

Left, Right

Background/Format Transparent

Font

Font Size

Font Weight

Clock

Clock

Font/Border Color White

Trigger

Payout Control Setup Options

Timer

Poker Desk User Manual

Calibri

60

Normal/Bold

Comments

Position control order of drawing to give the clock the desired effect

Information to explain purpose, can be anything to help understand what is displayed

This is an Clock Control

Left Margin

Right Margin (usually 0)

Top Margin

Bottom Margin (usually 0)

Width

Height

Name of the Field from Tournament

Information to use as countdown value, See

Tournament Information List

Display this label before the clock, used for next break countdown

Used with Margin Information to Position

Used with Margin Information to Position

Not used if Auto Font Size Selected

Color for the background, usually just

Transparent

Font Name

Font size or “Auto” to auto size information

Font Weight to use

Font Color

If Timer then this clock will play sound.

Page 175

Control

Payout

Payout

Payout

Payout

Payout

Payout

Payout

Payout

Payout

Payout

Value (Example)

Drawing Order

Payout

Payout

Payout

Payout

Payout

Payout

Payout

Text

H Alignment

V Alignment

Align/Border

Background/Format

Font

Font Size

Left, Right, Stretch,

Center

Top, Bottom, Stretch,

Center

Left, Right

Calibri

60

Payout

Payout

Font Weight Normal/Bold

Font/Border Color White

Payout Trigger Break

Value Control Setup Options, used to display promotional values

Control Name Value (Example)

Value Position Drawing Order

Value

Value

Value

Value

Value

Value

Value

Value

Name

Position

Name

Control

Left

Right

Top

Bottom

Width

Height

Value

Name

Control

Left

Right

Top

Bottom

Width

Height

PayoutList

Payout

780

0

345

0

500

680

Fade

Promotion

Information

15

0

15

0

179

116

Comments

Position control order of drawing to give the clock the desired effect

Information to explain purpose, can be anything to help understand what is displayed

This is an Payout Control

Left Margin

Right Margin (usually 0)

Top Margin

Bottom Margin (usually 0)

Width

Height

If value is “Fade” then the payout list if multiple pages uses a faded transition

Used as Title for Payout, (maybe not used)

Used with Margin Information to Position

Used with Margin Information to Position

Not used if Auto Font Size Selected

Not Used

Font Name

Font size or “Auto” to auto size information

Font Weight to use

Font Color

Used for conditionally displaying Control

Comments

Position control order of drawing to give the clock the desired effect

Information to explain purpose, can be anything to help understand what is displayed

This is an Information Control

Left Margin

Right Margin (usually 0)

Top Margin

Bottom Margin (usually 0)

Width

Height

Poker Desk User Manual Page 176

Border

Border

Border

Border

Border

Border

Border

Border

Border

Border

Control

Value

Value

Value

Value

Value

Value

Value

Value

Value

Name

Value

Text

H Alignment

V Alignment

Align/Border

Value (Example) Comments

Promotional~Bad Beat Setup Value to Display, with Type~Name

“Spades:” If label is specified, information and label are concatenated and displayed, can also use label to display multiple values by adding fields surrounded by ‘~’. (Promotion Updated

~Promotional|Last Updated~ Current Amount)

Used with Margin Information to Position Left, Right, Stretch,

Center

Top, Bottom, Stretch,

Center

Left, Right

Used with Margin Information to Position

Not used if Auto Font Size Selected

Background/Format

Font Calibri

Font Size

Font Weight

60

Normal/Bold

N/A

Font Name

Font size or “Auto” to auto size information

Font Weight to use

Value Font/Border Color White Font Color

Value Trigger Break Used for conditionally displaying image See

Trigger Field Options

Border Control Setup Options, used to put color boxes on all are part of screen

Control Name Value (Example) Comments

Border

Border

Position

Name

Drawing Order

OnBreakRedBox

Position control order of drawing to give the clock the desired effect

Information to explain purpose, can be anything to help understand what is displayed

Border

Border

Border

Border

Control

Left

Right

Top

Bottom

Width

Height

Value

Border

0

0

0

0

1280

1024

Text

H Alignment

V Alignment

Left, Right, Stretch,

Center

Top, Bottom, Stretch,

Center

{blank} Align/Border

Background/Format DarkRed

Font

This is an Border Control

Left Margin

Right Margin (usually 0)

Top Margin

Bottom Margin (usually 0)

Width

Height

Not Used

Not Used

Used with Margin Information to Position

Used with Margin Information to Position

Width of border for box

Color of box

Not Used

Poker Desk User Manual Page 177

Control Name Value (Example)

Border

Border

Font Size

Font Weight

Border Font/Border Color White

Trigger Field in Clock Setups: Tournament Clocks

Field Name Value (Example)

Clock Trigger HASANTE

Clock Trigger NEXTHASANTE

Clock Trigger TIMER

Clock Trigger NOTIMER

Clock Trigger PAUSED

Clock Trigger BREAK

Clock Trigger BREAKNOPAUSE

Clock Trigger NOTBREAK

Clock Trigger PROMOTIONAL

Clock Trigger NEXTBREAK

Clock Trigger NOTSTARTED

Clock Trigger STARTED

Clock Trigger ADDON

Clock Trigger CHECKADDON

Clock Trigger DEALERADDON

Clock Trigger REBUY

Clock Trigger REBUYORADDON

Clock Trigger STUD

Clock Trigger NEXTSTUD

Clock Trigger FLOP

Clock Trigger NEXTFLOP

AdRotator Control Setup Options

Control Name

AdRotator Position

Same as !STARTED

Value (Example)

Drawing Order

AdRotator

AdRotator

AdRotator

AdRotator

AdRotator

AdRotator

Name

Control

Left

Right

Top

Bottom

Poker Desk User Manual

Ad

AdRotator

780

0

345

0

Comments

Not Used

Not Used

Border of box Color

Comments

True if current level has ante

True if next level has ante

Always True

True if this Clock is Display Only

Tournament Paused

Current level is break

On Break and Not Paused

Not on Break

True if Tournament has Promo Rake

Tournament has a next break (so you don’t display next break )

If the tournament has not been started

If tournament is Started

Tournament has Add-ons or Dealer Add-on

Tournament has Add-ons doesn’t check for

Dealer Add-on

Tournament has a Dealer Add-on

Tournament has Rebuys

Tournament has Rebuys or Add-ons

This structure level marked as STUD

Next structure level marked as STUD

This structure level marked as FLOP

Next structure level marked as FLOP

Comments

Position control order of drawing to give the clock the desired effect

Information to explain purpose, can be anything to help understand what is displayed

This is an AdRotator Control

Left Margin

Right Margin (usually 0)

Top Margin

Bottom Margin (usually 0)

Page 178

Control

AdRotator

AdRotator

AdRotator

AdRotator

AdRotator

AdTrigger

Name

Width

Height

Value

Text

H Alignment

Value (Example) Comments

500

680

Width

Height

Fade|Window|Slide|

Random

Left, Right, Stretch,

Center

Transition to use is “Fade” then the Ad Rotator changes between ads

Large Pop-Up 500x350 Ad Size to use for popup, ad will be uniformly grown to try and fit size described by Width /

Height

Used with Margin Information to Position

Used with Margin Information to Position AdRotator V Alignment

Align/Border 10

Background/Format 5

Font

Top, Bottom, Stretch,

Center

AdRotator

AdRotator

AdRotator

AdRotator

AdRotator

Font Size

Font Weight

AdRotator

AdRotator

Control

Font/Border Color

Trigger

AdTrigger Control Setup Options

Name

Break

Value (Example)

AdTrigger Position Drawing Order

Name Ad Triggers

Number of seconds before moving to next Ad

Speed of the Transition (if Transition used)

Not Used

Not Used

Not Used

Not Used

Used for conditionally displaying Control

Comments

Position control order of drawing to give the clock the desired effect

Information to explain purpose, can be anything to help understand what is displayed

AdTrigger

AdTrigger

AdTrigger

AdTrigger

AdTrigger

AdTrigger

AdTrigger

AdTrigger

AdTrigger

AdTrigger

AdTrigger

AdTrigger

AdTrigger

AdTrigger

AdTrigger

Control

Left

Right

Top

Bottom

Width

Height

Value

AdTrigger

Text

H Alignment

V Alignment

Align/Border 10

Background/Format 5

Font

Font Size

This is an AdTrigger Control it is used to trigger the border ads surrounding clock

Not Used

Not Used

Not Used

Fade|Window|Slide|

Random

Not Used

Not Used

Not Used

Transition to use is “Fade” then the Ad Rotator changes between ads

Left;Right;Top;Bottom; Border Ads to Display

Not Used

Not Used

Number of seconds before moving to next Ad

Speed of the Transition (if Transition used)

Not Used

Not Used

Poker Desk User Manual Page 179

Control Name Value (Example) Comments

AdTrigger

AdTrigger

AdTrigger

Font Weight

Font/Border Color

Trigger Break

Not Used

Not Used

Used for conditionally displaying when to displays adsl

Tournament Clocks: Information Available

Field Name

AddOn

Field Name Field Name

DealerAddOnTotalAmount NextLimit2

Field Name

SmallBig

AddOnAmount DealerAddOnTotalChips NextLimit2K SmallBig10K

AddOnAndRebuyTotalCount DealerAddOnTotalCount NextLimits10K

AddOnChips

AddOnExcluded

DisplayPaidAndFreePlayers NextPayout

Game

AddOnExcludedAsExcluded Guarantee

NextPositionDuration

NextPositionPosition

AddOnTotalAmount

AddOnTotalChips

AddOnTotalCount

AllAddOnAmount

LastSyncTime

LevelEndTime

Limit1

Limit1K

NextSmallBig

NextSmallBigAnte

NextSmallBigAnte10K

NextSmallBigAnteSmall

AllAddOnChips

AllAddOns

AllAddOnTotalAmount

AllAddOnTotalChips

AllAddOnTotalCount

Ante

Ante10K

AnteSmallLimit1K

Limit2

Limit2K

Limits10K

Message

MessageDisplay

MinutesToBreak

Name

NextAnte

NextSmallBlind

PaidPlayers

PlacesPaid

Players

PlayersAndRemaining

PlayersRemaining

PrizePoolPaid

Rebuy

AverageChips

BigBlind

BigLimit1K

Bounty

BuyIn

CurrencyCode

CurrentPosition

CurrentPositionName

CurrentPositonDuration

DealerAddOn

DealerAddOnAmount

DealerAddOnChips

Poker Desk User Manual

NextAnteSmallLimit1K

NextBigBlind

NextBigLimit1K

NextBreakLength

NextBreakName

NextBreakText

NextBreakTime

NextGame

NextLevelLevel

NextLevelName

NextLimit1

NextLimit1K

RebuyAmount

RebuyChips

RebuyExcluded

ReceiptForDealer

ReceiptForPlayer

ReceiptForVoucher

RemainingTime

ServerTime

SmallBigAnte

SmallBigAnte10K

SmallBigAnteSmall

SmallBlind

StartDateTime

StartingChips

Status

StatusAsText

TableCount

TotalBountyAmount

TotalBuyIn

TotalChips

TotalExclusionAmount

TotalMoneyTaken

TotalPrizePool

TotalPromotionAmount

TotalRakeAmount

TotalTipAmount

TournamentBalanced

RebuyExcludedAsExcluded WinnerTips

RebuyTotalAmount

RebuyTotalCount

ReceiptForCashier

Page 180

38.8

Player Card Mag Encoding Definition

If using Mag encoding you must specify Encode as the first Position of PlayerCard Print Setup Definition. If you leave

Value and Text blank standard Poker Desk Encoding is used “P” + “Player Number”. This actually produces on the mag stripe %P{Player Number}$ where {Player Number} is the “Player Number”. By specifying values and text on the Encode line of the “PlayerCard Print Setup” you can vary the information encoded on the Mag Stripe of the

Players Card. During encoding a ‘%’ is automatically added to the start and a ‘?’ is added at the end.

All three of the following definition produce the same Mag Stripe information.

Standard Poker Desk Encoding:

Name Control Value Text Background/Format

Encode Mag Encode

Encode Mag Encode

Encode Mag Encode

Player_Number

P~Player_Number~

P{0}

38.9

Player Card Barcode or QRCode

The Format of the Barcode should match the Scan Definition.

Example QRCode:

Name Control Value

PlayerNumber QRCode

PlayerNumber BarCode

Player_Number

Player_Number

Background/Format

%P{0}?

%P{0}?

38.10

Player Card Scan Definitions

Poker Desk can be setup to scan different cards and uses “regular expressions” (this is a geeky term need a programmer to translate) to remove the match criteria from the swipe. The player card scanning definitions are loaded when the program is started so changes are not immediate. You can specify what field to match from the swipe card. This allows the system to interpret multiple cards for the same player. The current fields supported are

“Number”, “Id”, and “Phone”, “Email”, “TaxId”, and “CustomId”. These are setup under Print Setup with the name

“ScanCard”. Poker Desk ships with several example scan definitions.

Poker Desk User Manual Page 181

Value Specified in Control

(for compatibility)

Number (or Blank)

Phone

Email

Id (DriverLicense)

TaxId

CustomId

Examples:

Name

Harrahs

Control

Id

Field Name on Players

(these names also valid)

Player Number

Phone Number

Email

Id1

Id2

Id3

Value

^%1([0-9]*)\?.*

Borgata

PokerDesk

Grand Villa

MGM

TaxId

Id

^%M.*;([0-9]*)?.*$

^%P([0-9]+)\?$

^;70=00=([0-9]*)\?$

^;([0-9]*)?.*$

Venetian Id

Reading Player Information from Scan:

Name Control

^%V.*?;([0-9]*)?.*$

Value

H Alignment Last Name $2

V Alignment First Name

Align/Border Address

Background City

Font State

Font Size Zip

$3

$5

$1

$9

$8

Text

FL

Text

$1

$1

$1

$1

$1

$1

38.11

Player Number Definition

Poker Desk uses “Number” (unique integer for player) as a bases for the “Player Number” (visible Player Number used on Cards). If the “Player Number” is blank, it will be generated during the printing of player cards. If the

“Player Number” is not blank, the current “Player Number” is used. This often will be used as an indicator the

Player’s Player Card has been printed.

Poker Desk use a standard function to create “Player Number” from “Number”. The number field is a unique number incremented with each new user. The “Number” value would only be unique for a particular instance of

Poker Desk. Poker Desk default “Player Number” creation tries to define a unique “Player Number” even if you were using Poker Desk on two different sites and syncing the information. It does this by combining the “Number” value with a Site value and a timestamp. This gives the player number a credit card number size (which will also disguise the actual number of customers). The formula for the standard “Player Number” is

{II}{YY}{MM}{DD}{HH}{MM}{PPPP}

II = Poker Room Id

YY = Year

MM = Month

Poker Desk User Manual Page 182

DD = Day

HH = Hour

MM = Minute

PPPP = Number

You can Change the “Player Number” creation from the standard by specifying a C# Format String to convert the

“Number” to Player Number” under Setup Maintenance. The following example formats with the number 1 then number formatted to a length of 8 with leading zeros (i.e. 578 -> 100000578)

Setup: Maintenance

Type Name Value (Example) Comments

Player Number Format String 1{0,8:D8} Request Support for help with formatting

38.12

Analytics Options

Poker Desk can summarize wait list, and player activity data for reports. The analytics manager collects and summarizes this data on an hourly and daily basis. Turning on analytics manager is done by editing the

PokerRoomData.exe.config file on the Poker Desk server in the c:\PokerDesk\Bin subdirectory.

To turn on Analytics Manager change this line:

<add key="analyticsManager" value="false"/>

To

<add key="analyticsManager" value="true"/>

Only if you are also tracking player time, you can summarize daily player activity by changing / adding the following line to Setup Maintenance.

Setup: Maintenance

Type Name Value (Example) Comments

Reports

Reports

StartOfDay

RunETL

7

True

Hour that starts the day, defaults to 7 if not set

Must be Active and True and Analytics running to create daily summaries

Poker Desk User Manual Page 183

39 Lists of Values

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Font Weight Values

Normal

Medium

Bold

ExtraBold

Sample of some Culture Names:

Language Culture Name

es en

Font Weight Values

ExtraLight

Light

Thin

SemiBold

Display Name

Spanish

English fr

Player Fields for Print Definitions:

Object Name

French

Field Name

Player

Player

Id

Created

Id

Created

Alias

First_Name

Last_Name

Status

DL_Number

Tax_Form

Tax_Form_Year

Tax_Id

Alias

First Name

Last Name

Status

Id1

Player Tier

Starting Date for Tier

Id2

Address

City

State

Zip

Region

Country

Phone

Email

Opt_Out

Customer_Number

Integration_Id

Player_Number

Uploaded

Birthday

Picture

Address

City

State

Zip

Region

Country

Phone

Email

Opt Out

Customer Number

Integration Id

Player #

Uploaded

Birthday

Picture

Poker Desk User Manual

Comment

Unique Id

Date Created

This is the Id1 field

Player Membership level

Date last membership changed

This is the Id2 field

1 = opt out

Incremented for each player

Direction of last membership tier move

Player #, if card printed

Base64 encode picture

Page 184

Object

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Player

Name

Password

CashPoints

CashRedeemed

TournamentPoints

Field Name

Password

Cash Points

Cash Redeemed

Tournament Points

Comment

Password

TournamentRedeemed Tournament Redeemed

PromotionPoints Promotion Points

PromotionRedeemed Promotion Redeemed

TournamentWin Tournament Win

TournamentCash

Updated

DeleteFlag

Table_Seated

Tournament Cash

Updated

Delete Flag

Table Seated

1 = deleted

Employee_Id

UpdatedBy

Source

Other

Notes

Sponsor Id

Updated By

Source

Other

Notes

Custom_Id

Preferred_Games

Id3

Preferred Games

LastCashPlayed Last Cash Played

LastTournamentPlayed Last Tournament Played

This is Id3

Text for preferred games, not exposed

RecordedToday

CurrentActive

CurrentTable

Recorded Today

Current Active

Current Table

Poker Desk User Manual Page 185

40 Installation

40.1

Installing Poker Desk: Check List (main computer)

This installation only needs to be done only once for each Poker Room. This will be the main computer sharing information with client computers if multiple computers are utilized at Poker Room. It is also required for a single computer installation.

Install SQL Server Express (video and link) http://www.pokerdesksoftware.com/Resources/TutorialsInstallation/InstallSQExpress http://www.microsoft.com/en-us/sqlserver/editions/2012-editions/express.aspx

o SQL Server Express with Tools (with LocalDB, Includes the database engine and

SQL Server Management Studio Express) o Pick Correct operating system (if new computer should be 64-Bit)

Install Microsoft Silverlight (video and link) http://www.pokerdesksoftware.com/Resources/TutorialsInstallation/InstallingSilverlight http://www.microsoft.com/getsilverlight/get-started/install/default.aspx

Microsoft .Net Framework 4 (this is already be installed on Windows 8) http://www.microsoft.com/en-us/download/details.aspx?id=17851

Download and Install Poker Desk Software (video and link) http://www.pokerdesksoftware.com/Resources/TutorialsInstallation/InstallPokerDesk http://www.pokerdesksoftware.com/download/PokerDeskInstall.zip

Test Installation (video instructions) http://www.pokerdesksoftware.com/Resources/TutorialsInstallation/InstallationTest

Poker Desk User Manual Page 186

40.1.1 Install SQL Server Express

Video: http://www.pokerdesksoftware.com/Resources/TutorialsInstallation/InstallSQExpress

Step Screen

Go to Poker Desk Software web site: http://www.pokerdesksoftware.com

Go to Installation – Prerequisites and click on SQL

Server Link or go directly to

http://www.microsoft.com/enus/sqlserver/editions/2012-editions/express.aspx

Click Download SQL Express

Poker Desk User Manual Page 187

Step

SQL Server Express with Tools (with LocalDB, Includes the database engine and SQL Server Management

Studio Express)

Screen

Pick Correct Operating System, most new computer are 64-Bit.

Recommend using the download manager suggested by Microsoft, see the video for detailed instructions

Poker Desk User Manual Page 188

Step

After downloading, launch program and confirm dialog

Screen

Click on New SQL Server stand-alone installation.

We will be accepting all the default values

Accept the license terms.

Poker Desk User Manual Page 189

Step

Include Server updates

Screen

Accept all default options, Install Database, Client and

Management Tools

Do not change instance name

Poker Desk User Manual Page 190

Step

Accept Defaults

Screen

30 minutes later installation compete

Poker Desk User Manual Page 191

40.1.2 Install Microsoft Silverlight

Video: http://www.pokerdesksoftware.com/Resources/TutorialsInstallation/InstallingSilverlight

Step Screen

Go to Poker Desk Software web site: Installation ->

Software Prerequisites http://www.pokerdesksoftware.com

Click on Microsoft Silverlight

Go to Microsoft Silverlight page click on Install.

Poker Desk User Manual Page 192

40.1.3 Microsoft .Net Framework 4

This is already installed on Windows 8. http://www.microsoft.com/en-us/download/details.aspx?id=17851

Step Screen

Go to Poker Desk Software web site: Installation ->

Software Prerequisites http://www.pokerdesksoftware.com

Click on Microsoft .NET Framework 4

Go to Microsoft .Net Framework 4 installer click on

Download and follow directions

Poker Desk User Manual Page 193

40.1.4 Install Poker Desk Software

Video: http://www.pokerdesksoftware.com/Resources/TutorialsInstallation/InstallPokerDesk

Step Screen

Go to Poker Desk Software web site: Installation ->

Download Software http://www.pokerdesksoftware.com

Click on Download Software

Pick a location to save, we will need to find later to unzip

Poker Desk User Manual Page 194

Step

Open Folder after download

Screen

Extract the installation file

Right click on extracted file and allow execution of the file (Window 7, 8 only)

Poker Desk User Manual Page 195

Step

Double click to execute file

Screen

Click Next

For normal server installations leave all checked.

If not installing local SQLExpress database then you should unclick:

[ ] Install Database

[ ] Start Service

And see separate instructions on installation of

Manual Installation of Poker Desk database.

Select the Directory for the installation. Changing the default directory is now supported.

Poker Desk User Manual Page 196

Step

Completed

To test your installation see video http://www.pokerdesksoftware.com/Resources/Tut orialsInstallation/InstallationTest

Screen

Poker Desk User Manual Page 197

40.2

Checklist for Installation of Poker Desk using Customer

SQL Server

This installation steps for installation of Poker Desk with customer SQL server installation. This will be the main computer sharing information with client computers if multiple computers are utilized at Poker Room.

Install Microsoft Silverlight (video and link) http://www.pokerdesksoftware.com/Resources/TutorialsInstallation/InstallingSilverlight http://www.microsoft.com/getsilverlight/get-started/install/default.aspx

Microsoft .Net Framework 4 (this is already be installed on Windows 8) http://www.microsoft.com/en-us/download/details.aspx?id=17851

Download and Install Poker Desk Software (video and link) http://www.pokerdesksoftware.com/Resources/TutorialsInstallation/InstallPokerDesk http://www.pokerdesksoftware.com/download/PokerDeskInstall.zip

Uncheck: o [ ] Install Database o [ ] Start Service

Install Poker Desk on SQL Server (video) http://www.pokerdesksoftware.com/Resources/TutorialsInstallation/Custom-Database-Installation

Test Installation (video instructions) http://www.pokerdesksoftware.com/Resources/TutorialsInstallation/InstallationTest

Poker Desk User Manual Page 198

40.3

Manual Installation of Poker Desk Database

This is ONLY necessary if you are using a separate SQL Server not the local SQLExpress which is the standard installation procedure.

Video: http://www.pokerdesksoftware.com/Resources/TutorialsInstallation/Custom-Database-

Installation

Step Screen

After loading Poker Desk, the service will attempt to start and will get an error because it cannot find the database. Check the log file for errors

You can see in the error file at c:\PokerDesk\Logs\ProgramError.Log the database could not be opened.

Locate and Open SQL Server Management

Poker Desk User Manual Page 199

Step

Create New Database

Give Database a name and select location for files

Screen

Locate and load CreateDB.sql file into a new query window. The file should be located at c:\PokerDesk\Data\CreateDb. Select the new database and execute the script.

Modify the Configuration file c:\PokerDesk\Bin\PokerRoomData.exe.config. The extension might be hidden depending on your computer settings.

Poker Desk User Manual Page 200

Step

Look for the line with PokerRoomEntities and correct the Source and Initial Catalog to point to the

Server and Database you just created.

Screen

Locate the Poker Desk Service

Verify the user running the service has rights to the sql server and the database

Poker Desk User Manual Page 201

Step

Specify the user that is running the service and go back to SQL management and give that user access to the database and make db_owner

Screen

Stop and start the service and check for errors

The Database Server should not be running (since it’s located on another computer) you should stop and start the Poker Desk Server.

Poker Desk User Manual Page 202

40.4

Installing Addition Client Computer(s)

The same installation program is used when installing Poker Desk to a client computer. The prerequisites of

Microsoft Silverlight and Microsoft .NET Framework 4 are required but the SQLExpress is not required. Run the

Poker Desk Installation program and uncheck the DataServer option.

Prerequisites:

Microsoft Silverlight

( http://www.microsoft.com/getsilverlight/get-started/install/default.aspx

)

Microsoft .Net Framework 4 (this should already be installed)

( http://www.microsoft.com/en-us/download/details.aspx?id=17851 )

40.5

Pointing the client to the Server

The Default batch file (see following section) uses environment variable to determine the location of the Poker Desk

Data Server. After installation of Poker Desk, change the IP address of the environment variables to point to computer run the Poker Desk Data Server.

There are two environment variables used by the batch files.

POKERDESKCOMPUTER = this is the name of this client, only needed for redirecting printers.

POKERDESKSERVER = this is the address of the Poker Desk Server

You should also look at the firewall setting examples later in this section.

Poker Desk User Manual Page 203

40.6

Client Computer Name and Server Address

Register_1

Client 1

Executes

Batch File

PokerDesk.vbs

Opens

POKERDESKSERVER

Computer Setup

Environment Variables

POKERDESKCOMPUTER:

Register_1

POKERDESKSERVER:

192.168.2.99

Reads

Environment

Variables

Gets Address to Server

Computer Name is Displayed on Main Menu

Register_1 can be any Name

Connects using

POKERDESKSERVER

Value Passed to Program

40.7

Default Batch files

The installation program adds shortcuts to the following batch files in Start->All Programs->Poker Desk Software

Poker Desk User Manual Page 204

If installation is using different monitors or to include different options, have your IT department modify the following batch file or use them as a template to creating new batch files.

DeskView.vbs: Open DeskView on monitor 1

PlayerView.vbs: Open PlayerView on monitor 1

PokerClock.vbs: Open Poker Clock “AddOnRebuy” on monitor 1

PokerClockSync.vbs: Sync this computer time with server time

PokerDesk.vbs: Open MainMenu on monitor 1

PokerDeskSetup.vbs: Open DeskView on monitor 1, PlayerView on monitor 2

40.8

Solving Database Issues

Connection issues to the database are usually because Poker Desk was installed before the SQL Server, the database server required a re-install or some problem with authorization during installation. Usually the problem is either the Database (usually named PokerDeskData) did not get properly attached to SQL Express or the user running the windows service is not authorized to access the database. To diagnose the issues it is recommended to delete all the log files in the “c:\PokerDesk\Log\” directory and restart the service. This should give a clean log with the current issues. When there is an error with the database connection, you will usually see the following screen. There can be a problem with the access rights for current user and “NT AUTHORITY\SYSTEM” or the database was not properly connected to the SQL Express instance.

Or the follow information if going to the Setup Screen:

Poker Desk User Manual Page 205

Cannot open database "PokerDeskData" requested by the login. The login failed.

Login failed for user 'NT AUTHORITY\SYSTEM'.

40.8.1 Manually setting up database access

All Data Access is done from the Poker Room Data Window Service.

All Data Access is done by the

Poker Desk Service running on the server

“C:\PokerDesk\Log\ProgramError.Log”

Errors written to this file

PokerRoomData.exe

(Windows Service)

Reads Data

SQLExpress

Database

( PokerDeskData )

Database

PokerDeskData Is Attached to

Database File

“c:\PokerDesk\Data\PokerData.mdf(.ldf)”

PokerRoomData.exe.config

(Configuration File)

<add name="PokerRoomEntities" connectionString="metadata=res://*/

Models.PokerRoomDataModel.csdl|res://*/Models.PokerRoomDataModel.ssdl|res://*/

Models.PokerRoomDataModel.msl;provider=System.Data.SqlClient;provider connection string=&quot;Data Source=.\SQLEXPRESS;Initial Catalog=

PokerDeskData

;Integrated

Security=True;User Instance=False;MultipleActiveResultSets=True&quot;" providerName="System.Data.EntityClient" />

40.8.1.1 Be sure database is attached to SQL Express

Load “Microsoft SQL Server Management Studio” and you should see the following after connecting to the local instance of “SQL Express” and expanding the Databases:

Connect to Local SQL Express: You Database Attached you should see this

Poker Desk User Manual Page 206

Connect to Local SQL Express: You Database Attached you should see this

40.8.1.2 Connecting Database if not connected

If the database didn’t get connected to SQL Express follow the following steps or execute the batch file:

“C:\PokerDesk\Data\ AttachDatabase.bat”.

Select Databases Right Click and Attach

Add File, Check the “Attach As” then hit Ok

Poker Desk User Manual Page 207

Poker Desk User Manual Page 208

40.8.1.3 Correcting “Login failed for user 'NT AUTHORITY\SYSTEM'.” Error

This is sometimes an error with the database attachment and not what it seems. But when manually setting up an attachment this step is necessary. There is also a batch file “C:\PokerDesk\Data\GrantNTAuthorityAccess.bat”

Expand Security Logins and select NT AUTHORITY Right Click and Properties

Select Database PokerDeskData and Select db_owner as Database role

Poker Desk User Manual Page 209

40.9

Updating Poker Desk Software

Normally only the Poker Desk Data Server needs to have updates installed. The client download the latest version of the software when executed. Occasionally the clients will need to be updated, but this is rare and the instruction will specify.

1) Download Update from website “http://www.pokerdesksoftware.com/Installation”

2) Unzip file:

3) Execute the unzipped file

4) Confirm can make changes

5) Should have installed in standard directory, no changes

6) Click Install

Poker Desk User Manual Page 210

7) Click Close

8) Check to following for update specifics to see if any data needs to be imported or corrected

40.10

Steps to use existing SQL Server

Install Poker Desk software on a computer.

Copy the two database files to your sql server o (c:\PokerDesk\Data\PokerData.* (.mdf and .log))

Go to your SQL Management Console and attach the database.

Change the user running the PokerRoomDataService to a Domain User

Give that Domain User rights on the SQL Server to the attached database.

Modify the file c:\PokerDesk\bin\PokerRoomData.exe.config o The connection string will need to be changed to point to the server and database. o On the computer with Poker Desk installed: o Change this line to point to the SQL Server o <add name="PokerRoomEntities" connectionString="metadata=res://*/Models.PokerRoomDataModel.csdl|res://*

/Models.PokerRoomDataModel.ssdl|res://*/Models.PokerRoomDataModel.msl; provider=System.Data.SqlClient;provider connection string=&quot;Data

Source=.\SQLEXPRESS;Initial Catalog=SKCPoker;Integrated Security=True;User

Instance=False;MultipleActiveResultSets=True&quot;" providerName="System.Data.EntityClient" /> o This part will need to be changed:

 ;Data Source={{ServerName}};Initial Catalog=PokerData

Poker Desk User Manual Page 211

Delete all the files in c:\PokerDesk\Logs

Stop and Start the PokerRoomDataService service

Check the logs to see errors and fix.

40.11

Firewall Setting

If you are running on multiple computers connecting to the Poker Desk Server the firewall must be configured to allow communications. Poker Desks Communicates thru port 80 for web pages, port 943 for policy server (allowed connections) and port 4530 for web sockets. The easiest way to tell if this is an issue is to temporarily turn the firewall off.

Steps to setup firewall:

1. From Control Panel Select Window Firewall

Poker Desk User Manual Page 212

2. Click on Advanced Settings

3. Create Inbound New Rule

Poker Desk User Manual Page 213

4. Select Rule Type: TCP, and Specified Ports: 80, 943, 4530

5. Specify Action: Allow the Connection

Poker Desk User Manual Page 214

6. Select the Domains (Profile)

7. Name the Rule: “Poker Desk Ports”

Poker Desk User Manual Page 215

8. Select Properties of “Poker Desk Ports” , Click Programs and Services, select PokerRoomData Program

9. Finished and Enabled Inbound Rule

10. Be sure program is in the list of allowed programs. Click on this and select c:\PokerDesk\Bin\PokerRoomData.exe

Poker Desk User Manual Page 216

11. Click Allow another app.

12. Browse and Select c:\PokerDesk\Bin\PokerRoomData.exe

Poker Desk User Manual Page 217

40.12

Zebra GX420 Installation

Poker Desk uses a third party print driver with the sample receipts. If you do not use a Zebra printer or you use a different print driver, the receipt definitions would need to be adjusted. Poker Desk does not use and proprietary or specific information from the drivers but relies on the printer to handle specifics such as paper type and cutting.

This allow Poker Desk to run with any printer, but the receipt layout might need to be adjusted.

40.12.1 Install Zebra Setup Utilities

Before you connect the printer to the computer, install the Zebra Setup utilities. As of this manual, the setup utilities “Download Zebra Setup Utilities v1.1.9.1060 (8MB)” is located at http://www.zebra.com/us/en/productsservices/software/manage-software/zebra-setup-utility.html

and downloads a file “zsu-1191060.exe”. You can download this file or use the file included with the printer. During the installation it will ask to connect and power on the printer, after the printer drivers are install you will get a message from window and you can continue.

Normally you install all printers to the computer used as the poker desk server or wired/wireless controlled by the

Poker Desk Server. Poker Desk does include a separate print server that can be used to print to a local usb printer separated from the Poker Desk Server.

40.12.2 Configure Printer Settings

After installation run the Zebra Setup Utilities

Poker Desk User Manual Page 218

The Screen should look like something like this:

Select the printer you just installed and click “Configure Printer Setting”. The following setting are used for with the receipt setup included with Poker Desk, it could vary if you changed the receipt definition.

Poker Desk User Manual Page 219

The width should be setup to 4 x 3 inches.

Nothing Changed on this Screen:

Poker Desk User Manual Page 220

The next setting depend on the paper you are using. The thin tournament paper is continuous and you should change this to “Continuous” if you are using the 7.5 mil thick tournament paper then this setting should be “Web

Sensing” leave the tear off adjustment and label shift to 0.0.

Poker Desk User Manual Page 221

You should have purchased a printer with a cutter. If you did then set this to Cutter. It is possible with the thick tournament paper to manually tear off the receipts. Set the Media Handling to your installation. Leave everything else at default settings.

Don’t usually change any other setting.

Poker Desk User Manual Page 222

Finish and Save to Printer.

Poker Desk User Manual Page 223

If you are not connecting printer “Configure Printer Connectivity”. Follow wizard and setup for your installation.

40.12.3 Install print driver from Seagull Scientific

The included receipt definitions are configured for the window print drivers from Seagull Scientific.

They can be found at “ http://www.bartenderbarcodesoftware.com/drivers/windows-printer-driversdownload.aspx

”. Download and install print drivers. If you are using the Zebra printers, the ZPL definition is suggested and is the only one that has been tested.

40.13

Zebra 120i Installation

Run the Zebra Value Class Driver (Zebra Value Class Driver V8.00), when instructed turn on the printer.

Poker Desk User Manual Page 224

Poker Desk User Manual Page 225

Poker Desk User Manual Page 226

Poker Desk User Manual Page 227

40.14

Zebra ZXP 3 Card Printer Installation

Poker Desk User Manual Page 228

Poker Desk User Manual Page 229

Poker Desk User Manual Page 230

41 Web Site Integration – Web Access

If you signed up for Web Access then you can include the following information on your web site to access up-todate information about Players, Tournaments, Player Points and Tournament Results.

TournamentData/{period}/{pageSize}/{pageIndex}

TournamentPoints/{period}/{pageSize}/{pageIndex}

PlayerListWithPoints/{period}/{pageSize}/{pageIndex}/{searchSpec}/{activityType}

PlayerResults/{playerId}/{pageSize}/{pageIndex}

TournamentResults/{tournamentId}/{pageSize}/{pageIndex}

/GetTournamentsForJQGrid

Poker Desk User Manual Page 231

PlayerPoints/{playerId}/{pageSize}/{pageIndex}

PlayerInformation/{playerId}

TournamentPointsByPeriod/{mode}/{period}/{pageSize}/{pageIndex}

WaitListData

LiveTournamentData

PromotionalData

41.1

Listing Tournaments on Web Site

Sample html included in {Poker Desk Install Directory}/WebAccess/SampleTournamenList.htm

41.1.1 Format for Calling

// var url = "http://yourname.pokerroomdata.com/PokerRoomWebData.svc/Tournaments/NEXT7DAYS/500/1"

// format for call /TournamentData/{Period}/{NumberPerPages}/{PageNumber}

// {Period} values include:

// CURRENTMONTH LASTMONTH

// CURRENTYEAR LASTYEAR

// ALLTIME

// NEXT7DAYS NEXT30DAYS

// TODAY

// or {custom date ranges}

// year~2010

// month~2010-12

// day~2010-07-15

// period~2010-07~2010-12

// range~2010-07-1~2010-07-15

41.1.2 Sample Call to Retrieve Data

var url = "http://yourname.pokerroomdata.com/PokerRoomWebData.svc/TournamentData/NEXT7DAYS/500/1"

$.ajax({

url: url,

dataType: 'jsonp',

success: showTournamentList,

error:function (xhr, ajaxOptions, thrownError) {

alert(xhr.status);

alert(thrownError);

}

});

41.1.3 Values of Tournament Fields

Program Field

Tournament Id

Name

Date

Time

Web Name

Web Text 1

Poker Desk User Manual

Web Field – Suggestive Use

TournamentId – Unique key for tournament, used in other calls

Name – Name of Tournament

Date – Date of Tournament

Time – Time of Tournament

WebName – Web Display Name

WebText1 – Buy-In

Page 232

Program Field

Web Text 2

Web Text 3

Web Text 4

Web Text 5

Web Text 6

Web Num 1

Web Num 2

Entries

Web Field – Suggestive Use

WebText2 – Starting Chips

WebText3 – Blind Length

WebText4 – AddOns

WebText5

WebText6

WebNum1

WebNum2

Entries – Number of entries if tournament has been run

41.1.4 Translation of old Tournament calls to Fields

Program Field

Web Name

Web Text 1 - BuyIn

Web Text 2 - Starting Chips

Web Text 3 – Blind Length

Web Text 4 – AddOn

Web Text 5

Web Text 6

Web Num 1

Web Num 2

Web Field

Game

AddOn

Rebuys

StartingChips

Levels

Guarantee

MaxPlayers

BuyIn

Bounty

41.2

Listing Promotional Information on Web Site

All promotional fields are uploaded to the web site if the PromotionalInterval is set to a value > 0. All Setup

Maintenance Values of type “Promotional” are uploaded. You will need to match your javascript to pull out the information from the list of Promotional values and insert into the web page.

41.2.1 Sample Call to Retrieve Promotional Data

var url = "http://yourname.pokerroomdata.com/PokerRoomWebData.svc/PromotionalData"

$.ajax({

url: url,

dataType: 'jsonp',

success: formatPromotionalData,

error:function (xhr, ajaxOptions, thrownError) {

alert(xhr.status);

alert(thrownError);

}

});

function formatPromotionalData (pdata) {

//alert(JSON.stringify(data));

var promolen = pdata.length;

try {

for (var j = 0; j < promolen; j++) {

var pData = pdata[j];

Poker Desk User Manual Page 233

switch (pData.Name) {

case "BadBeat": //This is the name of any Promotional Data

$("#locationForAmount").text(pData.Value);

break;

case "Last Updated":

$("# locationForDate").text(pData.Value);

break;

}

}

}

catch (e) {

alert("Display Error:" + e.toString());

}

}

41.2.2 Values of Promotional Fields

Field Name

Id

Active

Name

Value

Position

Updated

Uploaded

Description

Record unique id, can be ignored

If the field is active – should always be True

Type of field – should always be Promotional

Time – Time of Tournament

Position setup for field – could be used to order

Time the record was updated

Time the record was uploaded

41.3

Listing Wait List Information on Web Site

For Web Updates, you will need to set URL, PollingInterval and WaitlistInterval. See “Upload to Web Site Options” for how to set these values.

41.3.1 Sample Call to Retrieve Wait List Data

var url = "http://yourname.pokerroomdata.com/PokerRoomWebData.svc/WaitListData"

$.ajax({

url: url,

dataType: 'jsonp',

success: formatWaitListData,

error:function (xhr, ajaxOptions, thrownError) {

alert(xhr.status);

alert(thrownError);

}

}); function showWaitList(data) {

// alert(JSON.stringify(data));

var len = data.length;

try {

for (var i = 0; i < len; i++) {

var wData = data[i]; if(i == 0)

("#lastUpdated").append("Last Updated: " + wData.Updated);

if (wData.Active) {

switch (wData.Interest) {

case false:

Poker Desk User Manual Page 234

$("#waitList tbody").append("<tr><td>" + wData.GameName + "</td><td>" +

wData.OpenTables + "</td><td>" + wData.WaitCount +

"</td><td>&#160;</td></tr>");

break;

case true:

$("#waitList tbody").append("<tr><td>" + wData.GameName + "</td><td>" +

wData.OpenTables + "</td><td>&#160;</td><td>" +

wData.WaitCount + "</td></tr>");

break;

}

}

}

}

catch (e) {

alert("Display Error:" + e.toString());

}

}

Sample HTML:

<table id="waitList" style="width: 100%;font-size: large;" title="Player Points" >

<thead>

<tr>

<td style="background: black;color:white">Name</td>

<td style="background: black;color:white">Tables</td>

<td style="background: black;color:white">Waiting</td>

<td style="background: black;color:white">Interest</td>

</tr>

</thead>

<tbody>

<tr>

<td colspan="4">

<hr />

</td>

</tr>

</tbody>

</table>

<div id="lastUpdated"><br /></div>

Wait List Fields

Field Name Description

Id Record unique id, can be ignored

Updated

Order

Active

GameName

OpenTables

Interest

WaitCount

ShortName

AvailableSeats

Last time the list was uploaded to web

If you want to display in a certain order, this is the order of the games

Should only display Games that are currently active (this is different than having open tables)

Name of the Game

Number of open tables

Boolean to indicate there are no open tables, so any waits would be interested players

Number of people waiting on a game with open tables

Shorter Name of the Game

If tracking players seated, this is the number of seats

Poker Desk User Manual Page 235

Field Name

UsedSeats

OpenSeats

GameId

Information

Description

Description

without a player

Number of people seating at tables (if tracking players seated)

The sum of available seats + used seats, total available seats

Unique key for the game

The information field from Game Setup

The description field from Game Setup

42 Seating Player Technical Specifications

Seated.Player_Name = Out: + Last_Name , First_Name

Seated.Transfer_Table_Id = Player_Id

Seated.Player_Id = null

Seated.WaitList_Out = time knocked out

Seated.WaitList_In = null

To make available to seat:

Seated.WaitList_In = not null;

Table_Options:

0: Normal

1: Suspend

2: Seat Next

11-21: Seat THIS seat next (-10)

Seat

Questionnaire: public Guid TableId { get ; set ; } public int Priority { get ; set ; } public bool SeatedBefore = false ; public DateTime ? OldestFreeSeat = null ; public bool HasOneSeat = false ; public DateTime ?[] Seats={ null , null , null , null , null , null , null , null , null , null , null , null }; public bool ?[] Assignable={ null , null , null , null , null , null , null , null , null , null , null , null }; public int UsedSeats { get ; set ; } public int AvailableSeats { get ; set ; } public int AvailableTotal { get ; set ; } public int TableOptions { get ; set ; }

1. Read Hold Seats

2. If Currently Seated, Delete Seat and exclude this table (reseating player) a. This would be issue if selling a ticket before busting player.

3. Get a list of all previous Seats

4. Get a list of all tables excluding previous table and where table_option <> 1 (

Suspend

) a. Fill in seat questionnaire i. Loop through seat records

1. If player_id <> null then usedSeats++, assignable = false

2. If Wait_List_In == null assignable = false, availableSeats++

Poker Desk User Manual Page 236

3. If Wait_List_out <> null assignable = true, hasOneSeat = true, availableSeats++, set oldestFreeSeat ii. Loop through number of seats per table

1. If any seat not found availableSeat++, hasoneseat = true, oldfreeSeat = null (seat has never been set), assignable = true b. Set Table Priority i. If first table priority = 1 ii. Compare this seat priorty to current maxPriority

1. Check for next next First. if (current.SeatedBefore == true && challenger.SeatedBefore == false ) return (2); if (challenger.SeatedBefore == true ) return (0); if (current.TableOptions > 10) return (0); if (challenger.TableOptions > 10) return (2); if ((current.TableOptions > 1) && (challenger.TableOptions < 2)) return (0); if ((current.TableOptions < 2) && (challenger.TableOptions > 1)) return (2); if ((current.TableOptions == 2) && (challenger.TableOptions == 2)) return (1); if (challenger.AvailableSeats < current.AvailableSeats) return (2); else if (current.AvailableSeats > challenger.AvailableSeats) return (0); if (current.OldestFreeSeat == null && challenger.OldestFreeSeat != null ) return (0); if (current.OldestFreeSeat != null && challenger.OldestFreeSeat == null ) return (2); if (current.OldestFreeSeat != null && challenger.OldestFreeSeat != null )

{ if (current.OldestFreeSeat < challenger.OldestFreeSeat) return (0); else if (current.OldestFreeSeat > challenger.OldestFreeSeat) return (2);

} return (result);

Poker Desk User Manual Page 237

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