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CONTROL
GETTING STARTED
WELCOME TO XFINITY® HOME
You can’t always be at home, but you never have to be far from it. XFINITY Home
gives you peace of mind with a total home security and automation solution.
Which XFINITY Home service do you have?
XFINITY Home — Control
XFINITY Home — Secure
If you have a Hub from XFINITY Home,
this User Manual will help you get
started right away.
If you have a Touch Screen
from XFINITY Home, download
your Getting Started Manual.
CONTENTS
XFINITY Home Control provides the next generation of home
automation technology to today’s generation of families.
You get all the features you expect from a home automation
system plus, with remote connectivity, you can stay connected
to your home from anywhere with an Internet connection.
Let’s get started.
Quick Start Guide
Web Access
Mobile Access
QUESTIONS?
Learn more and watch How-To Videos at comcast.com/XHControlSupport
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QUICK START GUIDE
Find a workspace for your XFINITY® Home Starter Pack near your Internet
router, then follow the steps below to connect and activate your Hub.
CONNECT HUB
1 Locate Hub Components
2 Connect Ethernet Cable
Plug the Ethernet cable
into the port labeled
“WAN” on the back of the
Hub. Then plug the other
end into any available port
on your Internet router.
Ethernet Cable
Hub
Power Cable
Ethernet Cable
3 Connect Power Cable
Plug the power cable
into the port labeled
“Power” on the back
of the Hub. Then plug
the power cable into
any power outlet not
controlled by a light
switch.
4 Check Internet Connection
Devices
Wi-Fi
Connection
Power
Hub
The front of the Hub will
go through a series of red,
yellow and green lights.
Wait until the “Connection”
light is blinking yellow and
the “Power” light is solid
green. This may take a
minute.
GO ONLINE TO ACTIVATE HUB AND INSTALL DEVICES
5 Follow online
Setup Guide
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To begin, go to xfinity.com/xhactivate
QUESTIONS?
Learn more and watch How-To Videos at comcast.com/XHControlSupport
WEB ACCESS
Enjoy peace of mind while you’re away from home with
your Subscriber Portal - the personal, secure web page
where you can monitor and control the full suite of home
automaton features in your XFINITY Home system, from
anywhere you have Internet access.
With the Subscriber Portal, you can manage the status of
your home, schedule your thermostat, turn lights on and off,
view video and pictures of your home, change settings, and
much more.
Ready to harness the power of the portal? Go to Getting
Started with Your XFINITY Home - Control Web Portal.
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MOBILE ACCESS
The XFINITY™ Home app allows you to access a core
set of control system functions using your iPhone,® iPod
touch,® iPad® or Android™ mobile device.
With the mobile app, you can change the system mode,
take pictures and see real-time video from your cameras,
and,manage your thermostat, lights, and other devices
from anywhere you can connect to the Internet.
Learn how to stay connected and control your Home Control system at Getting Started with the XFINITY Home
Mobile App.
This app requires your mobile device to be connected to the Internet.
Apple, the Apple logo, iPhone, iPad, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.
Android is a trademark of Google, Inc. Use of this trademark is subject to Google Permissions..
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