Google Talk for BlackBerry Smartphones - 3.0

Google Talk for BlackBerry Smartphones - 3.0
Google Talk for BlackBerry
Smartphones
User Guide
Version: 3.0
SWDT391406-1764961-0321095409-001
Contents
Basics..................................................................................................................................................................................................................
About Google Talk for BlackBerry smartphones................................................................................................................................................
Sign in to Google Talk for BlackBerry smartphones...........................................................................................................................................
Change your display picture...............................................................................................................................................................................
About sound profiles..........................................................................................................................................................................................
Error messages: Signing in..................................................................................................................................................................................
Find more troubleshooting information............................................................................................................................................................
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3
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Availability..........................................................................................................................................................................................................
Change your status.............................................................................................................................................................................................
Create a custom status.......................................................................................................................................................................................
Receive notification when a friend is online......................................................................................................................................................
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Friends................................................................................................................................................................................................................
Add a friend........................................................................................................................................................................................................
View a friend's information................................................................................................................................................................................
Link a friend with a contact in the contacts application.....................................................................................................................................
Rename a friend.................................................................................................................................................................................................
Delete a friend....................................................................................................................................................................................................
Block a friend......................................................................................................................................................................................................
View blocked friends..........................................................................................................................................................................................
Organize offline friends......................................................................................................................................................................................
A friend no longer appears in my friend list.......................................................................................................................................................
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Chats...................................................................................................................................................................................................................
Add an emoticon................................................................................................................................................................................................
Send a file to a friend.........................................................................................................................................................................................
Switch chats........................................................................................................................................................................................................
Email, copy, or clear a chat.................................................................................................................................................................................
End a chat...........................................................................................................................................................................................................
Prevent chats from appearing in the messages application...............................................................................................................................
I am not receiving notification for incoming messages......................................................................................................................................
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Chat history........................................................................................................................................................................................................
Turn on chat history...........................................................................................................................................................................................
View the chat history for a friend.......................................................................................................................................................................
Delete a chat history..........................................................................................................................................................................................
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Provide feedback................................................................................................................................................................................................
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Legal notice........................................................................................................................................................................................................
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User Guide
Basics
Basics
About Google Talk for BlackBerry smartphones
You can use Google Talk for BlackBerry smartphones to chat with other Google Talk users from your BlackBerry smartphone.
To use Google Talk for BlackBerry smartphones, you must have a Google Talk user name and the Google Talk for BlackBerry
smartphones application installed on your smartphone. To get a Google account, visit google.com/accounts.
Sign in to Google Talk for BlackBerry smartphones
1. On the Home screen or in the application list, click Google Talk.
2. Type your Google Talk user name and password.
3. Click Sign In.
To sign out, press the Menu key > Sign Out.
Change your display picture
1.
2.
3.
4.
5.
On the friend list screen, press the Menu key > My Details.
Press the Menu key > Change Picture.
Click a picture.
If necessary, center the picture in the box. Press the Menu key > Crop and Save.
Press the Menu key > Save.
About sound profiles
You can set notification options, such as vibrate or tone, for Google Talk for BlackBerry smartphones in the sounds application.
The Google Talk Alert item specifies how you are notified when a friend that you have set an availability notification for
becomes available. The Google Talk New Message item specifies how you are notified of incoming Google Talk messages.
Depending on the sound profile that is set in the sounds application on your smartphone, you might not hear the audible
notification that you have set for Google Talk for BlackBerry smartphones. For more information about sounds, click the Help
icon on the Home screen of your BlackBerry smartphone.
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User Guide
Basics
Error messages: Signing in
Data services unavailable
This message appears when your BlackBerry smartphone is not connected to the wireless network, or you are in an area of
reduced wireless coverage where some features are not available.
Verify that your smartphone date and time are correct. Also, verify that the wireless network indicator appears in upper
case for full wireless coverage (for example, EDGE).
Service not enabled
This message appears when you do not have the required service books on your smartphone to use this application.
Contact your wireless service provider to verify that the application is supported and have any missing service books sent
to your smartphone.
Service is busy. Please try again
This message appears when a connection between your smartphone and the third-party instant messaging service cannot
be established, possibly because the third-party instant messaging service is not available.
Wait a few minutes before trying to sign in again.
Find more troubleshooting information
To troubleshoot an issue and read knowledge base articles, visit the BlackBerry Technical Solution Center at
www.blackberry.com/btsc.
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User Guide
Availability
Availability
Change your status
1.
2.
3.
4.
On the friend list screen, press the Menu key > My Details.
Change the Status field.
Type a status message.
Press the Menu key > Save.
Create a custom status
1.
2.
3.
4.
5.
On the friend list screen, press the Menu key > My Details.
Change the Status field.
Click Custom status.
Type a status message.
Click OK.
Receive notification when a friend is online
You can receive a message when the friend is online. Depending on the sound profile that is set on your smartphone, you
might also receive an audible notification.
1. On the friend list screen, in a friend group, highlight an offline friend.
2. Press the Menu key > Alert Me > OK.
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User Guide
Friends
Friends
Add a friend
1.
2.
3.
4.
On the friend list screen, press the Menu key > Add a Friend.
Type a user name.
Click OK.
To link the friend with a contact in the contacts application, click OK.
View a friend's information
1. On the friend list screen, highlight a friend.
2. Press the Menu key > Friend Details.
Link a friend with a contact in the contacts application
When you link a friend with a contact in the contacts application, you might be able to perform additional tasks. For example,
during a chat, you might be able to call or send an email message quickly to the friend from the menu.
1. On the friend list screen, in a friend group, highlight a friend.
2. Press the Menu key > Link to BlackBerry Contact.
3. Click OK.
4. Click a contact or New Contact.
Rename a friend
1.
2.
3.
4.
On the friend list screen, highlight a friend.
Press the Menu key > Friend Details.
Type a new name.
Press the Menu key > Save.
Delete a friend
1. On the friend list screen, in a friend group, highlight a friend.
2. Press the Menu key > Remove.
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User Guide
Friends
Block a friend
If you block a friend, you appear as offline in that friend's friend list.
1. On the friend list screen, in a friend group, highlight a friend.
2. Press the Menu key > Block.
To unblock a friend, click Unblock.
View blocked friends
1. On the friend list screen, press the Menu key > Settings.
2. Change the Show Blocked Friends field to Yes.
3. Press the Menu key > Save.
To hide blocked contacts, change the Show Blocked Friends field to No.
Organize offline friends
1. On the friend list screen, press the Menu key > Settings.
• To group offline friends, change the Show Offline Friends field to Group.
• To hide offline friends, change the Show Offline Friends field to No.
• To view offline friends, change the Show Offline Friends field to Yes.
2. Press the Menu key > Save.
A friend no longer appears in my friend list
Try performing the following actions:
•
•
If you have changed settings to hide offline friends, organize offline friends so that you can view offline friends.
If you have collapsed the group that the friend is in, expand the group. On the friend list screen, click the group.
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User Guide
Chats
Chats
Add an emoticon
1. When you are composing a message, press the Menu key > Add Smiley.
2. Click an emoticon.
Send a file to a friend
If your BlackBerry smartphone is associated with an email account that uses a BlackBerry Enterprise Server, you might be able
to send files that are stored on your organization's network. For more information about accessing a file from your
organization's network, click the Help icon on the Home screen of your BlackBerry smartphone.
1. On the friend list screen, highlight an online friend.
2. Press the Menu key > Send File.
• To send a picture, click Picture. Click a picture.
• To send a document, click File. Click a file.
• To send a voice note, click Voice Note. Record your message. Click Send.
• To send a contact attachment, click Contact. Click a contact.
• To send multiple files, click Multiple. Click a file. On the chat screen, click Add another file. Click another file. Click
Send.
Switch chats
1. During a chat, press the Menu key > Switch Chat.
2. Click a friend.
Email, copy, or clear a chat
Depending on your wireless service plan, you might not be able to email a chat.
1. During a chat, press the Menu key.
2. Click one of the following:
• Email Chat
• Copy Chat
• Clear Chat
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User Guide
Chats
End a chat
During a chat, press the Menu key > End Chat.
Prevent chats from appearing in the messages application
1. On the friend list screen, press the Menu key > Settings.
2. Change the Show Chats in Messages Application field to No.
3. Press the Menu key > Save.
To view chats in the messages application again, change the Show Chats in Messages Application field to Yes.
I am not receiving notification for incoming messages
In the sounds application, try performing the following actions:
•
•
•
Verify that the All Alerts Off sound profile is not selected.
Verify that the Volume fields in the Google Talk New Message item are not set to Silent.
Change the notification options for the Google Talk New Message item.
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User Guide
Chat history
Turn on chat history
1. On the friend list screen, press the Menu key > Settings.
2. Change the Save Chat History field to Device or Media Card.
3. Press the Menu key > Save.
View the chat history for a friend
You can only perform this task if you have previously turned on chat history.
1. On the friend list screen, highlight a friend.
2. Press the Menu key > View History.
3. Click a chat history.
Delete a chat history
You can only perform this task if you have previously turned on chat history.
1. On the friend list screen, highlight a friend.
2. Press the Menu key > View History.
3. Press the Menu key.
4. Perform one of the following actions:
• To delete the chat history for an individual friend, click Delete Contact's History.
• To delete the chat history for all friends, click Delete Complete History.
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Chat history
User Guide
Provide feedback
Provide feedback
To provide feedback on this deliverable, visit www.blackberry.com/docsfeedback.
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User Guide
Legal notice
Legal notice
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