User Manual
User Manual
Release 8
December 2007
Blackboard Academic Suite
User Manual
Publication Date: December 2007
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Blackboard, the Blackboard logo, Blackboard Academic Suite Suite, Blackboard Learning
System, Blackboard Learning System ML, Blackboard Community System, Blackboard
Transaction System, Building Blocks, and Bringing Education Online are either registered
trademarks or trademarks of Blackboard Inc. in the United States and/or other countries.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States
and/or other countries. Java is a registered trademark of Sun Microsystems, Inc. in the United
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countries. Adobe and Acrobat Reader are either registered trademarks or trademarks of Adobe
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registered trademarks of Apple Computer, Inc. in the United States and/or other countries.
WebEQ is a trademark of Design Science, Inc. in the United States and/or other countries. JSpell
is a trademark of The Solution Café in the United States and/or other countries. Other product
and company names mentioned herein may be the trademarks of their respective owners. U.S.
Patent No. 6,988,138. Patents pending.
No part of the contents of this manual may be reproduced or transmitted in any form or by any means
without the written permission of the publisher, Blackboard Inc.
©
2007 Blackboard Inc. Proprietary and Confidential.
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Blackboard Academic Suite
User Manual
Table of Contents
Table of Contents........................................................................ 3
About the Blackboard Academic Suite User Manual ....................................................6
Part One: Introduction ................................................................... 7
Welcome to the Blackboard Academic Suite....................................... 8
How Courses Work ......................................................................................... 10
Gateway ................................................................................. 11
Entry Page ................................................................................................... 12
Lost Password ............................................................................................... 13
Catalog....................................................................................................... 14
Working in the Blackboard Academic Suite ...................................... 15
Navigation ................................................................................................... 16
Language Packs ............................................................................................. 17
Course Menu ................................................................................................ 18
Course Map .................................................................................................. 19
Searching for Users ........................................................................................ 20
Entering Text ............................................................................................... 21
Text Box Editors ............................................................................................ 22
Link to File .................................................................................................. 28
Insert Multimedia File ..................................................................................... 29
About Spell Check .......................................................................................... 32
Using Spell Check .......................................................................................... 33
Math and Science Notation Tool – WebEQ Equation Editor .......................................... 34
Adding and Editing Equations ............................................................................ 35
Part Two: Courses....................................................................... 36
Content .................................................................................. 37
Course Content Areas...................................................................................... 38
Course Content ............................................................................................. 39
Assessments ................................................................................................. 40
Assignments ................................................................................................. 44
Learning Units .............................................................................................. 46
Course Cartridges .......................................................................................... 47
Staff Information ........................................................................................... 48
External Links............................................................................................... 49
Communication ........................................................................ 50
Send Email................................................................................................... 51
Send Email to Users ........................................................................................ 52
About the Discussion Board ............................................................................... 53
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2007 Blackboard Inc. Proprietary and Confidential.
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View and Organize Discussion Board Content.......................................................... 55
Initiate a Thread ........................................................................................... 61
Respond to a Discussion Board Post ..................................................................... 62
Subscription ................................................................................................. 63
Manage a Group Forum.................................................................................... 64
Collaboration Tools ........................................................................................ 66
Virtual Classroom........................................................................................... 69
Menu Bar..................................................................................................... 70
Classroom Tool box ........................................................................................ 71
Whiteboard.................................................................................................. 72
Group Browser .............................................................................................. 74
Content Map ................................................................................................ 75
Ask Question ................................................................................................ 76
Question Inbox.............................................................................................. 77
Chat .......................................................................................................... 78
Private Messages ........................................................................................... 79
User Information ........................................................................................... 80
Session Archives ............................................................................................ 81
Roster ........................................................................................................ 82
Groups ....................................................................................................... 83
File Exchange ............................................................................................... 84
Group Collaboration Sessions............................................................................. 85
Create/Modify Collaboration Session ................................................................... 86
Group Menu ................................................................................................. 87
Archive ....................................................................................................... 88
Messages ..................................................................................................... 89
Message Folder ............................................................................................. 90
View Message ............................................................................................... 91
Compose Message .......................................................................................... 92
Move Messages .............................................................................................. 93
Add Folder................................................................................................... 94
Tools...................................................................................... 95
Announcements............................................................................................. 96
Digital Drop Box ............................................................................................ 97
Add File to the Digital Drop Box ......................................................................... 98
Send File from the Digital Drop Box..................................................................... 99
Edit Your Homepage ......................................................................................100
Personal Information .....................................................................................101
Edit Personal Information................................................................................102
Change Password ..........................................................................................104
Set CD-ROM Drive .........................................................................................105
Set Privacy Options .......................................................................................106
Set Text Box Editor Options .............................................................................107
Calendar ....................................................................................................108
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2007 Blackboard Inc. Proprietary and Confidential.
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Quick Jump.................................................................................................109
Add or Modify Calendar Event...........................................................................110
View Grades................................................................................................111
Tasks ........................................................................................................112
Add / Modify Task .........................................................................................114
The Electric Blackboard® ................................................................................115
Address Book ...............................................................................................116
Add or Modify Contact....................................................................................117
User Directory .............................................................................................119
Part Three: Portal Features.......................................................... 120
Tabs and Modules.....................................................................121
My Institution Tab .........................................................................................122
Modules .....................................................................................................123
What's New? Module ......................................................................................124
Delegated Module Admin.................................................................................125
Customize Tab Content ..................................................................................126
Customize Tab Layout ....................................................................................127
Editing, Minimizing and Removing Content ...........................................................128
The Community Tab and Organizations..........................................129
Organizations ..............................................................................................130
Community Discussion Boards ...........................................................................131
Create Community Discussion Boards ..................................................................132
eMarketplace and MyAccounts.....................................................133
Purchase an Item from the eMarketplace .............................................................134
MyAccounts Module .......................................................................................135
Deposit Funds Into an Account ..........................................................................137
Deposit Funds Into Another Users Account............................................................138
View Account Statements................................................................................139
View Balance and Transaction History.................................................................140
Report Lost or Stolen Cards .............................................................................141
Suspend a Card ............................................................................................142
Email Notifications ........................................................................................143
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2007 Blackboard Inc. Proprietary and Confidential.
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Blackboard Academic Suite
User Manual
About the Blackboard Academic Suite User Manual
Welcome to the Blackboard Academic Suite™! The Blackboard Academic Suite offers a robust
set of tools, functions, and features for learning. Besides the features that are included as part of
the Blackboard Academic Suite, there are numerous additional tools that can be added to
Blackboard Academic Suite as Blackboard Building Blocks.
This user manual details the tools and functions included with the platform from the User or
general user perspective. Other manuals detail the construction, customization, and management
features for Instructors and System Administrators.
The flexibility of the Blackboard Academic Suite means that not all the tools and functions that are
available are documented in this manual. Building Blocks allow System Administrators to add a
variety of materials, tools, and functions to the Blackboard Academic Suite. Individual Building
Blocks are not documented in this manual. Contact your System Administrator for assistance with
a Building Block.
The tools and functions documented in this manual may not be available to users or only
available in certain areas of the Blackboard Academic Suite. System Administrators, Leaders,
and Instructors can customize the availability of most aspects of the platform.
Manual Organization
This manual begins by introducing the Blackboard Academic Suite. The second section reviews
the Course environment of the Blackboard Learning System. The final section reviews the
advanced features of the Blackboard Community System.
Manual Conventions
To make this manual easier to use a number of conventions appear throughout.
S ym b o l
Descript ion
[r]
Required field.
Bold type
A button or field name.
Courier font
Text that users should type.
Steps
Tasks users should perform.
Using this manual
This manual is best used as a reference. It should be read from beginning to end. If the manual is
viewed online, the links enable the reader to navigate quickly through topics.
Manual Updates
Please note that this manual is updated periodically. Check the Date of Last Revision at the
beginning of the manual to ensure that it is the most recent copy.
The HTML version is available through the User Manual feature in each Course and on
Blackboard's Support site. This site also includes the most current versions of the user manuals
in PDF format. Please contact Blackboard Support to report any comments or suggestions
regarding this manual.
©
2007 Blackboard Inc. Proprietary and Confidential.
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Blackboard Academic Suite
User Manual
Part One: Introduction
Part One Contents
This part reviews the basic information needed to get started using the Blackboard Academic
Suite. Part One includes the following sections:
©
•
Welcome to the Blackboard Academic Suite
•
Gateway
•
Working in the Blackboard Academic Suite
2007 Blackboard Inc. Proprietary and Confidential.
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Blackboard Academic Suite
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Welcome to the Blackboard Academic Suite
Overview
The following are some things to keep in mind when using the Blackboard Academic Suite:
•
System Administrators have the ability to disable certain tools within the application.
If you encounter tools that you are unable to access contact your System
Administrator.
•
The openness of the Blackboard Academic Suite allows Instructors, Leaders and
Administrators to be very creative. The names for items in the Blackboard Academic
Suite may differ from those in the documentation.
•
Building Blocks allows Institutions to integrate external applications, tools, content,
and services into the Blackboard Academic Suite.
The Blackboard environment
The Blackboard environment includes a header frame with images and buttons customized by the
System Administrator and tabs that navigate to different areas. Clicking on a tab opens that area
in the content frame.
Header frame
The header frame contains navigation buttons that allow the user to access the Institution home
page, access the help, and logout.
Tabs
Blackboard Learning System and Blackboard Learning System–Basic Edition include two
common tabs for users:
•
My Institution: The My Institution tab contains tools and information specific to each
user’s preferences. Tools and information are contained in modules. Users can add
and remove modules from their My Institution tab. The System Administrator may
restrict access to or require specific modules.
•
Courses: Users click on a link from the Courses tab to access a Course.
Users have access to the following tabs with the Blackboard Community System:
•
My Institution: See definition above.
•
Community: The Community tab lists Organizations specific to each user, the
Organization Catalog for the Institution, and Institution Discussion Boards. Users click
on a link from the Community tab to access an Organization.
•
Services: The Services tab contains links to other institutional offerings outside of the
Blackboard Learning System. The links are set by the System Administrator.
In addition, the Blackboard Community System enables the Institution to create custom tabs and
present different tabs to users based on Institution Roles.
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2007 Blackboard Inc. Proprietary and Confidential.
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Content frame
The content frame always contains one of the following pages:
©
•
Tab: The area that appears in the content frame when a tab is clicked. Tabs hold
broad information and allow the user to access pages containing specific content and
features.
•
Page: A page appears in the content frame when accessed through one of the
navigational tools described below. Web pages contain specific content or features
and originate from tabs.
2007 Blackboard Inc. Proprietary and Confidential.
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How Courses Work
Overview
Course and Organizations function in the same way. The Organization Leader and the Course
Instructor uses the same tools to provide an online environment. Organizations are available with
the Blackboard Community System, while Courses are available with the Blackboard Learning
System.
A Course consists of the Course Menu or Organization Menu and a content frame. The Menu
links users to content and tools. The content frame displays content and tools.
Instructors and Leaders
Course Instructors manage all of the tools and content related to Courses; Organization Leaders
manage all of the tools and content related to Organizations.
Functions
The table below includes information on the components of a Course. The names of the areas
can be changed by the Instructor, Leader or the System Administrator.
A rea
Descript ion
Announcements
Announcements post timely information critical to Course success. Click
Announcements from the Course Menu or Organization Menu to view
Announcements.
Staff
Information
Staff Information provides background and contact information on
Instructors, Teaching Assistants and Leaders.
Content Areas
Content Areas can contain a wide-range of content items including:
Assessments, Assignments, Learning Units, and multimedia files.
Communication
The Communication area allows users to:
send and receive messages
open Discussion Boards
enter the Virtual Classroom
view Roster
view Group pages
©
External Links
External Links connect users to learning materials outside of the
Blackboard Academic Suite.
Tools
Tools that can be used in the Course. These include: Digital Drop Box,
Edit Home Page, Personal Information, Calendar, View Grades, User
Manual, Tasks, The Electric Blackboard®, and Address Book.
Course Map
Navigate through a collapsible tree directory.
2007 Blackboard Inc. Proprietary and Confidential.
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Gateway
Overview
The Gateway page welcomes users and provides a login button to access the Blackboard
Academic Suite. Users must have a valid Username and password to login.
Note: Cookies must be enabled within the Web browser.
Note: Users may also login through a button on the header frame or a special
portal module if the Gateway page does not appear.
Functions
The following buttons may appear on the Gateway page.
Button
Descript ion
Login
Users can login to the Blackboard Academic Suite.
Course Catalog
Browse the Course Catalog.
Create Account
Create an account on the Blackboard Academic Suite.
Get Blackboard Backpack
Download the Blackboard Backpack.
Secure your Password
Passwords enable access to personal information. To maintain security do not share passwords
with others.
In this section
This section includes the following topics.
©
T op i c
Descript ion
Entry Page
Describes the page used to logon to the Blackboard Academic Suite.
Lost Password Page
Details how to obtain a new password.
Course Catalog
Describes the Catalog.
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Entry Page
Users login to the Blackboard Academic Suite from the Entry page. Click Login on the Gateway
page to access the Entry page.
Note: Users may be immediately directed to the My Institution tab. If so, Users
may also login through a button on the header frame or a special portal module.
Fields
The table below details the entry fields on the Entry page.
F i e ld
Descript ion
Account Login
Username
Enter the Username.
Password
Enter password. The password and Username must be entered exactly to login.
The maximum number of characters in a password is 32. Passwords are case
sensitive.
Functions
The table below presents the functions available to users on the Entry page.
To . . .
click . . .
view the Blackboard Academic Suite without
logging in as a user
Preview.
create an account
Create.
obtain a new password
Forget your password? to open the Lost
Password page.
login
Login after entering Username and
password.
download Blackboard Backpack
the Get Download Blackboard Backpack
link.
Blackboard Backpack
Options on the Entry page allow users to download the Blackboard Backpack. Blackboard
Backpack is a client-side software application that enables users to synchronize their Blackboard
materials for offline use. Using this powerful learning tool, Students can access their learning
materials from anywhere at anytime, without having to have an Internet connection. The following
items are synchronized from Courses: content, announcements, calendar items, tasks.
Blackboard Backpack also synchronizes Microsoft Outlook calendar items, address book and
tasks.
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2007 Blackboard Inc. Proprietary and Confidential.
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Lost Password
Overview
Users must complete the Lost Password page to obtain a new password. Users will
create a new password based on instructions received in an email. Users must enter
information in all the fields in the Find User With Username section or all of the fields in
the Find User With Email section.
Find this page
Follow the steps below to open the Lost Password page.
1.
Enter the URL for the Blackboard Academic Suite into a Web browser.
2.
Click Login.
3.
Click Forgot Your Password?
Fields
The table below details the fields on the Lost Password page.
F i e ld
Descript ion
Username Option
First Name
Enter first name.
Last Name
Enter last name.
Username
Enter Username. This field is case sensitive.
Email Address Option
©
First Name
Enter first name.
Last Name
Enter last name.
Email
Enter email address.
2007 Blackboard Inc. Proprietary and Confidential.
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Blackboard Academic Suite
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Catalog
Overview
The Course Catalog lists all Courses offered at the Institution in defined categories such as
semester and subject matter. The Organization Catalog lists all Organizations at the Institution in
defined categories, such as Organization type or semester availability.
The Catalog allows users to search for Courses or Organizations via keyword or a specific
category. The links in the catalog display Instructor information and a Course description. Users
may also be able to enroll, preview, or log into a Course depending on how the Institution
customizes the Blackboard Academic Suite.
Note: The System Administrator may choose to use a different Catalog or no
catalog at all.
Find this page
Click Browse Course Catalog from the Gateway page. Or, login and open the Courses tab or
the Communities tab.
Functions
The table below details the available functions on the Catalog page.
To . . .
click . . .
search for a Course
Go after entering a keyword in the search box.
perform advanced search
Advanced Search hyperlink.
browse the Catalog
the hyperlink of the category or Courses to view.
View a Course as a Guest
Users are able to browse the catalog and preview Courses as a guest. Click on the link to a
Course to view it as a Guest. Guests do not have access to the entire Course.
Note: The Instructors determine whether Users are allowed to preview a
Course prior to enrollment. Thus, this option may not be available for all
Courses
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2007 Blackboard Inc. Proprietary and Confidential.
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Working in the Blackboard Academic Suite
Overview
This section discusses how to navigate and enter text in the Blackboard Academic Suite.
In this section
This section includes the following topics.
©
T op i c
Descript ion
Navigation
Move throughout the Blackboard Academic Suite.
Language Packs
Set a language preference for an individual user.
Course Menu
Navigate within a Course.
Course Map
Navigate within the tree directory of a Course.
Searching for Users
Locate information about other users.
Entering Text
Input information.
Text Box Editors
Input information using the Text Box Editor.
Link to File
Include a link to a file in the Text Box Editor.
Insert Multimedia File
Add a multimedia file to the Text Box Editor.
About Spell Check
Overview of the Spell Check Feature.
Using Spell Check
Check the spelling of items in a text block.
Math and Science Notation Tool
Overview of the Math and Science Notation Tool.
Adding and Editing Equations
Input information using the Text Box Editor.
2007 Blackboard Inc. Proprietary and Confidential.
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Navigation
Only the material in the content frame changes when moving to a new area or page. The tabs
and header frame are always available for quick access to those navigation features.
N a vig a t io n
T oo l
Descript ion
Tab
Click a tab to open it.
Button
Click a button to navigate to a page within the Blackboard Academic Suite.
Some buttons also lead to areas outside of the Blackboard Academic Suite.
Buttons also execute functions.
Link
Click a hypertext link to access another Web page within the Blackboard
Academic Suite. Links can also open Web sites outside of the Blackboard
Academic Suite.
Path
Click one of the hypertext links that appear in the navigation path to access
that page. The navigation path appears at the top of pages to return to the
previous page that led to the current page.
Linking to a Course
To link to a Course, copy the URL from the address bar in the Web. Links can be posted inside or
outside the Blackboard Academic Suite. Users are prompted for authorization before accessing
the Course.
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2007 Blackboard Inc. Proprietary and Confidential.
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Language Packs
About Language Packs
Language Packs present the Blackboard Academic Suite using language and cultural norms
matched to different audiences. Language Packs are defined at the system level, the Course
level and finally at the user level.
At the system level, the Administrator defines one language pack as the system default. This is
the language that appears when no other language packs are specified at the Course level or at
the user level.
At the Course level, the Instructor can set a language pack and enforce it. When a language pack
is enforced, all users see that language pack. If the language pack is not enforced, and a user
has a preferred language pack associated with their account, the user’s language pack
preference overrides the Course language pack.
At the user level, individuals may select their preferred language pack.
Set a Language Pack preference for a user
Follow these steps to set a language pack for a user.
1.
Open Personal Information. This is tool is available on tabs and within Courses.
2.
Click Set Language Pack.
3.
Select a language pack from the drop-down list.
4.
Click Submit.
Spell Check and Language Packs
The Spell Check tool supports American English, Great Britain English, French, and Spanish. The
Spell Check tool does not work with other language packs. If Spell Check does not recognize the
language pack it uses a supported dictionary.
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2007 Blackboard Inc. Proprietary and Confidential.
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Course Menu
About the Course Menu
The Course Menu appears on the left side of a Course and contains links to materials and tools
within the Course. The Instructor can customize the appearance of the Course Menu and the
content and tools available to users.
Two views may be made available to users; if both views are available users may toggle between
them:
•
Quick View – Displays top-level of Course materials. Links may be displayed as
buttons or text.
•
Detail View – Displays Course materials as seen in the Course Map. This view
expands to show the hierarchy of Course navigation.
A Tools Panel appears as part of the Course Menu. This box may contain links to the Course
Map, Communication tools and/or Course Tools. Links to tools may also be added to the main
part of the Course Menu so they appear in the Detail View or the Course Map.
The size of the Course Menu frame may be adjusted. Hold the mouse over the border that marks
the right side of the Course Menu, an arrow pointer appears. Use the mouse to drag this border
and expand or contract the frame.
Information about when the Course Menu was last refreshed is also available in the Course
Menu. Hold the mouse over the Refresh icon to view the date and time the menu was last
refreshed. In the Detail View the date and time information appears at the bottom.
View new Content
When content is added to the Course Menu or the Course Map it takes 20 minutes for it to cache;
this means that new content in the Course Menu and Course Map does not appear for 20
minutes. To view content within the first 20 minutes it has been added click Refresh.
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2007 Blackboard Inc. Proprietary and Confidential.
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Course Map
About the Course Map
The Course Map is a collapsible tree directory that is used for navigation within a Course. The
Course Map may be opened from the Course Menu. The Content Map, similar to the Course
Map, is available within Virtual Classroom sessions.
View the Course Map
The Course Map allows users to navigate within a Course. It may be opened from the Detail View
and the Quick View of the Course Menu. Select Course Map in the Tools Panel on the Course
Menu to open the Course Map. All available content appears within the Course Map.
Note: The Instructor selects whether or not the Course Map is available in the
Display View and the Quick View of the Course Menu.
Note: The Course Map may appear with a different color scheme when
accessed from Quick View.
View the Content Map
The Content Map is similar to the Course Map, except the tree directory only displays available
Content Areas; it does not allow users to navigate to other Course areas, such as tools. To open
the Course Map, select Content Map in the Classroom Tool box of a Virtual Classroom.
Note: Users must have Active privileges to use the Content Map in a Virtual
Classroom.
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2007 Blackboard Inc. Proprietary and Confidential.
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Searching for Users
Overview
There are several areas in the Blackboard Academic Suite where users can search for
other users.
User search options
The table below details the available user search options wherever users can search for
other users. All options are not available in all search boxes.
©
To . . .
then . . .
search for a user using last name or
Username
Select the Search tab.
Enter either a last name or a Username.
Select either the Last Name or Username option.
All matching entries are displayed.
search for a group of last names or
Usernames that start with a particular
letter or number
Select the A-Z, 0-9 tab.
Click on the first letter of the last name or on the
first number of the Username. All matching
entries are displayed.
search using a value found in the user’s
name
Select the Advanced tab.
Enter a value in the Containing field.
The search returns all users with that value in
their Username.
Click the check boxes and select values from the
drop-down list to narrow the search.
list all users
Select the tab.
Click List All to list all the names enrolled. All
entries are displayed.
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Entering Text
Overview
By default, Blackboard Academic Suite formats text to 12-point, left-justified Arial. Any
other formatting must be done with HTML tags or using the Text Box Editor.
Text box options
The following options are available in most text entry boxes in the Blackboard Academic
Suite:
F or m at
O pt io n
B e h a vio r
Smart
Text
Automatically recognizes a link entered in the text box. Smart text recognizes
the ENTER key as a paragraph tag and accepts HTML tags as well. Smart Text
also prompts to load images if an image source tag appears.
Web addresses entered as URLs are converted to links. The URL must begin
with "http://" and there must be a space before the "http://" to distinguish it from
the previous word.
If an image tag, <IMG>, is entered in Smart Text, the Blackboard Academic
Suite automatically prompts you to upload the image.
Plain
Text
Displays text as it is written in the text area. Plain text does not render HTML
code. HTML code appears as text. Equations do not work in Plain Text.
HTML
Displays text as coded by the user using Hypertext Mark-up Language (HTML)
tags.
Note: The Smart Text and Plain Text options are only available if the
Administrator has turned off the Text Box Editor or if the user does not have a
Windows Operating System and Internet Explorer Version 5.x or a later.
File names
Blackboard allows the use of all characters in file names. However, the user's operating
system and browser may limit the types characters accepted. For example, some
browsers do not accept multi byte characters.
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2007 Blackboard Inc. Proprietary and Confidential.
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Text Box Editors
About the Text Box Editor
Smart text, Plain text, or HTML may be used in the Text Box Editor. Options at the bottom of the
box allow the user to switch format at anytime.
Smart text should be used if the intent is to display the text in the exact way that it is typed in.
Line breaks, tabbing, and other keyboard formatting will be retained with Smart text. Text written
with HTML tags display as rendered text; for example, if a word is typed with bold tags the word
appears in bold. Do not use Smart Text to display the actual HTML tags.
Plain text strips any formatting from the text, except for line breaks. The result is completely
unformatted text. This may be useful if the user needs to do a lot of copy and pasting of the
content, or if the intent is to display code information. For example, if the user wants to show how
to write something in HTML, Plain text should be used to retain the HTML tags in the content.
Plain text does not work with MathML or the equation editor. Changing a text box that includes a
mathematical formula to Plain text will make the formula unreadable.
The HTML option should be used if the user knows HTML and opts to type HTML tags into the
Text Box Editor. The result will be content formatted by the HTML tags used.
Preview shows the user how the formatted text appears when rendered in the browser. Features
that appear in the Text Box Editor may include WebEQ, MathML, and SpellCheck.
About the Visual Text Box Editor
The Visual Text Box Editor has three rows of buttons. Each of these rows may be collapsed by
using the arrows to the left of the row.
Note: When using the Blackboard Content System, the third row options of the
Visual Text Box Editor provide a Browse to Content Collection field. The Visual
Text Box Editor allows the user to create content that includes links to items in
their Content Collection.
F irst row b as ic act io ns
©
Font Style
Select a style for the text. The options correspond to standard HTML Style
types.
Font size
Select the size of the text.
Font
Select the font.
Bold
Make selected text bold.
Italics
Make selected text italics.
Underline
Underline the selected text.
Strike through
Strikes through the selected text.
Subscript
Make selected text subscript.
Superscript
Make selected text superscript.
Align left
Align text to the left.
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F irst row b as ic act io ns
Align Center
Align text in the center.
Align Right
Align text to the right.
Ordered list
Create a numbered list or add a numbered list item.
Unordered list
Create a bulleted list or add a bullet list item.
Decrease
Indent
Move text left.
Increase Indent
Move text right.
S e con d R ow A dd it i ona l B as ic A c t i on s
©
Spell Check
Select the ABC checkmark to open Spell Check.
Cut
Cut the selected items.
Copy
Copy the selected items.
Paste
Paste copied or cut content.
Clear
Formatting
Clears all formatting of the selected text.
Undo
Select the circular arrow pointing to the left to undo the previous action.
Redo
Select the circular arrow pointing to the right to redo the previous action.
Hyperlink
Add a hyperlink. Types include: file, ftp, gopher, http, https, mailto, news,
telnet, and wais.
Create
Table
Add a table.
Horizontal
Line
Add a line.
Font Color
Specify the color of the text.
Highlight
Text
Add a highlight color to the selected text.
WebEQ
Editor
Open the WebEQ Equation Editor icon (x2) to add an equation. Equations
cannot be added to a cell in a table. Instead, create the equation outside the
table and then cut and paste the equation into the cell.
MathML
Editor
Open the MathML Equation Editor icon (√x ) to add an equation.
HTML View
View the HTML code that is generated by the Visual Text Box Editor. Users
may also edit the HTML in this view. If HTML is added or changed in this view,
click Submit to view the change in the Visual Text Box Editor.
Preview
Preview the content as it will be seen by end users.
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The following table includes a description of some options specific to each type of file attachment.
T h ir d r ow f i le at t a chm e nt a ct ion s a nd s pe c ia l o pt i on s
Attach file
Add a file to the text area. The Insert Link to File page appears.
Browse: select a file from the local machine
Link to Content Collection: select an item or folder from the Content
Collection
Specify Source URL: provide a URL where the item is located.
Name of link to file: providing a descriptive name of the content is
helpful for the user. This allows the user to read the link in context,
rather than simply read the name of the file being linked to.
Attach image
Add an image to the text area. The Insert Image page appears.
Set Width and Height: leaving these fields blank renders the image in
its original size.
Image Target URL: the URL entered here makes the image a link.
When the user clicks the image, they go to this URL.
Alt text: Alternate text is important for visually impaired users. Alternate
text tells users what should appear if the image does not display
Attach MPEG/AVI
Add MPEG/AVI media content to the text area. The Insert MPEG file
page appears.
Set Width and Height: the default width and height provided are
standard sizes for MPEG/AVI content, but may be altered.
Add Quick Time
Add Apple QuickTime media to the text area. The Insert QuickTime
File page appears.
Loop: QuickTime media allows the option to loop the movie. If this is
set to Yes, the media replays as long as the page is loaded.
Add Audio
Add an audio file, such as .mp3 or .wav to the text area. The Insert
Audio File page appears.
Add
Flash/Shockwave
Add Macromedia Flash or Shockwave media to the text area. The
Insert SWF File page appears.
Set Quality: quality options are provided to allow the user to choose
between highest quality vs. highest performance. The highest quality
media takes the longest time to load in a browser.
Other Options
Path
Displays the HTML tagging based upon the cursor position within the
text area. Can be collapsed by using the arrow to the left of the row.
Save as Reusable
Object
Click the checkbox to save this text as a Reusable Object.
Content Collection
location
Click the Browse button to select a folder within the Content Collection
to store this Reusable Object.
Differences between Text Box Editor and Visual Text Box Editor
The Text Box Editor and Visual Text Box Editor allow the entry of formatted text in the Blackboard
Academic Suite.
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The Text Box Editor allows Plain Text, Smart Text and HTML formatting. The Visual Text Box
Editor allows users to modify content in an interface resembling a word processor, and perform
basic HTML functions without knowledge of any HTML. These features include creating tables,
bulleted lists, hyperlinks, horizontal lines, and more. Users may also format text and paragraphs,
and upload multimedia files in the Visual Text Box Editor. Both editors may include WebEQ,
MathML and Spell Check features.
Note: The Visual Text Box editor is only available to Windows Operating System
users with Internet Explorer Version 5.x or a later.
System Administrators may turn off the Visual Text Box editor, Spell Check, Web
EQ and MathML for all users. Users may turn off the Visual Text Box Editor in
Personal Information settings.
If the Visual Text Box Editor is off, or if users are not using Windows Internet
Explorer, the Text Box Editor will be on.
Attaching files in the Visual Text Box Editor
Users have the option of attaching different types of files to the Visual Text Box Editor. Do not
copy and paste a file from one text box to another; this causes errors.
The table below explains which button in the Third Row of the Visual Text Box Editor is used to
add different file types.
F i l e att ac hm e nt t yp e s
Attach file
.doc, .exe, .html, .htm, .pdf, .ppt, .pps, .rtf, .tiff .txt, .wmf, .wpd, .xls,
.zip
Attach image
.gif, .jif, .jpg, .jpeg, .tiff, .wmf
Attach MPEG/AVI
.asf, .avi, .mpg, .mpeg, .wmv
Add Quick Time
.qt, moov, .mov
Add audio
.aiff, .asf, .au, .mpe, .mp3, .ra, .ram, .rm, .wav, .wma, .wmv
Add
Flash/Shockwave
.swf
Missing image detection in the Text Box Editors
Missing Image Detection functionality is available on the Add Item page under the following
scenarios when a user:
•
pastes HTML with a broken image into the HTML view of the Visual Text Box Editor
•
pastes HTML with a broken image into the Text Box Editor and selects the HTML
option
•
pastes HTML with a broken image into the Text Box Editor selects the Smart Text
option
Missing image detection functionality does not apply when a user:
©
•
pastes HTML with a broken image into the Text Box Editor and selects the Plain text
option
•
pastes HTML with a broken image into the Visual Text Box Editor
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•
uploads an HTML file with a broken image from the third row of the Visual Text Box
Editor
•
links to an HTML file in the Content Collection with a broken image (either via the third
row of the Visual Text Box Editor or as a URL in the Text Box Editor).
Keyboard shortcuts for the Visual Text Box Editor
The Visual Text Box Editor supports the following keyboard shortcuts:
Tip: If the shortcut keys that move selected items one character left, right, up, or
down are used, the object being moved will be absolutely positioned. An
absolutely positioned element is determined by pixels, so moving it up once will
move it up one pixel.
Ke yb o a rd Sh ort cut s
Movement
RIGHT ARROW
Move one character to the right.
LEFT ARROW
Move one character to the left.
DOWN ARROW
Move down one line.
UP ARROW
Move up one line.
CTRL+RIGHT ARROW
Move right one word.
CTRL+LEFT ARROW
Move left one word.
END
Move to the end of the line.
HOME
Move to the start of the line.
CTRL+DOWN ARROW
Move down one paragraph.
CTRL+UP ARROW
Move up one paragraph.
PAGE DOWN
Move down one page.
PAGE UP
Move up one page.
CTRL+HOME
Move to the beginning of the text.
CTRL+END
Move to the end of the text.
Selection
©
SHIFT+RIGHT ARROW
Extend the selection one character to the right.
SHIFT+LEFT ARROW
Extend the selection one character to the left.
CTRL+SHIFT+RIGHT
ARROW
Extend the selection right one word.
CTRL+SHIFT+LEFT
ARROW
Extend the selection left one word.
SHIFT+UP ARROW
Extend the selection up one line.
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Ke yb o a rd Sh ort cut s
SHIFT+DOWN ARROW
Extend the selection down one line.
SHIFT+END
Extend the selection to the end of the current line.
SHIFT+HOME
Extend the selection to the start of the current line.
SHIFT+PAGE DOWN
Extend the selection down one page.
SHIFT+PAGE UP
Extend the selection up one page.
CTRL+SHIFT+END
Extend the selection to the end of the document.
CTRL+SHIFT+HOME
Extend the selection to the beginning of the document.
CTRL+A
Select all elements in the document.
Editing
BACKSPACE
Delete the selection. Or, if there is no selection, delete the
character to the left of the cursor.
CTRL+BACKSPACE
Delete all of a word to the left of the cursor.
CTRL+C
Copy the selection.
CTRL+V
Paste cut contents or copied contents.
CTRL+X
Cut the selection.
DELETE
Delete the selection.
INSERT
Toggle between inserting and overwriting text.
CTRL+Z
Undo the most recent formatting command.
CTRL+Y
Re-do the most recent undone command.
CTRL+F
Find text.
SHIFT+F10
Display the context menu. This is the same as a right-click.
Formatting
©
CTRL+B
Toggle bold formatting.
CTRL+I
Toggle italic formatting.
CTRL+U
Toggle underlining.
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Link to File
Overview
Users may include a link to a file from the Text Box editor.
Fields
The table below details the fields on the Insert Link to File page:
F i e ld
Descript ion
Insert Link to File
Browse
Click Browse to locate a file.
OR Specify
URL
Enter a URL to create a link to a file outside of the local system. For example,
from a central image repository, the URL may be
http://blackboard/images/picture1.jpeg.
Link to File Options
©
Name of
Link to File
Enter the name of the link that users click to access the attached file.
Launch in
new window
Select Yes to have the file open in a new separate window. Select No to
have the file open in the content frame.
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Insert Multimedia File
Overview
Users may add the following multimedia files when authoring content in the Text Box
Editor.
•
Image.
•
MPEG or AVI. MPEG (Moving Picture Expert Groups) files are audio-visual files in a
digital compressed format. AVI (Audio Video Interleave) is Microsoft’s file format for
storing audio and video data.
•
Quicktime. QuickTime is a video and animation system that supports most formats,
including JPG and MPEG. Users with a PC will require a QuickTime driver to view
QuickTime files. Macintosh users do not require this driver.
•
Audio.
•
Flash or Shockwave. Macromedia Flash and Shockwave files support audio,
animation and video; they are also browser independent. Browsers require specific
plug-ins to run Flash and Shockwave files.
The options to control how a multimedia file displays, such as should it loop, should the
controls display, will not be available after the file has been inserted. To edit these
options, use the HTML view and edit the options directly.
Image Fields
The table below details the fields on the Insert Image page:
F i e ld
Descript ion
Insert Image
Browse
Click Browse to locate a file.
OR
Specify
URL
Enter a URL to create a link to a file outside of the local system. For example,
from a central image repository, the URL may be
http://blackboard/images/picture1.jpeg.
Image Options
Set the
Width
Enter the width of the image in pixels.
Set the
Height
Enter the height of the image in pixels.
Border
Choose a border for the image. If ‘0’ is chosen there will be no border around
the image.
Alt Text
Enter text that will be used display if the image fails to load. Alternate text is
important for visually impaired users who access the Web.
MPEG or AVI Fields
The table below details the fields on the Insert MPEG File page:
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F i e ld
User Manual
Descript ion
Insert MPEG File
Browse
Click Browse to locate a file.
OR Specify
URL
Enter a URL to create a link to a file outside of the local system. For example,
from a central image repository, the URL may be
http://blackboard/images/picture1.jpeg.
MPEG File Options
Set the
Width
Enter the width of the video in pixels.
Set the
Height
Enter the height of the video in pixels.
AutoStart
Select Yes to start playing when the page is opened. Select No to let users
start playing manually after opening the page.
Controls
Select the size of controls to appear to users. Controls must be available if
users are to start the video manually.
Quicktime Fields
The table below details the fields on the Insert QuickTime File page:
F i e ld
Descript ion
Insert QuickTime File
Browse
Click Browse to locate a file.
OR Specify
URL
Enter a URL to create a link to a file outside of the local system. For example,
from a central image repository, the URL may be
http://blackboard/images/picture1.jpeg.
QuickTime File Options
©
Set the
Width
Enter the width of the video.
Set the
Height
Enter the height of the video.
AutoStart
Select Yes to start playing when the page is opened. Select No to let users
start playing manually after opening the page.
Loop
Choose whether the file should repeat continuously.
Controls
Select to display controls.
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Audio Fields
The table below details the fields on the Insert Audio File page:
F i e ld
Descript ion
Insert Audio File
Browse
Click Browse to locate a file.
OR Specify
URL
Enter a URL to create a link to a file outside of the local system. For example,
from a central image repository, the URL may be
http://blackboard/images/picture1.jpeg.
Audio File Options
AutoStart
Select Yes to start playing when the page is opened. Select No to let users
start playing manually after opening the page.
Loop
Choose whether the file should repeat continuously.
Controls
Select to display controls.
Flash or Shockwave Fields
The table below details the fields on the Insert SWF File page:
F i e ld
Descript ion
Insert SWF File
Browse
Click Browse to locate a file.
OR Specify
URL
Enter a URL to create a link to a file outside of the local system. For example,
from a central image repository, the URL may be
http://blackboard/images/picture1.jpeg.
SWF File Options
©
Set the
Width
Enter the width of the video.
Set the
Height
Enter the height of the video.
AutoStart
Select Yes to start playing when the page is opened. Select No to let users
start playing manually after opening the page.
Loop
Choose whether the file should repeat continuously.
Set Quality
Select the quality of the images that will appear to users. Please note that the
better the quality of an image the larger the file. Larger files take longer to
open.
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About Spell Check
Overview
The Spell Check feature supports a full English dictionary, a supplemental word list configured by
the System Administrator, and custom word lists that are stored as a cookie on a user’s local
machine. The spell check feature is available wherever users can enter blocks of text. It is also
available as a module with the Blackboard Community System.
Word lists
Misspelled words are determined by the following three sources:
•
Spell Check Dictionary: A full English dictionary that includes words that are not
flagged for correction. The dictionary is also the only source for suggestions. This
dictionary cannot be modified.
•
Supplemental Word List: A list of additional terms added by the System
Administrator that do not appear in the default dictionary.
•
Personal Word List: This word list is stored as a cookie on each user’s local
machine. Words are added to this list using the Learn function. The words in the
personal word list are not flagged for correction. These words are not included as
suggestions for misspelled words.
Extensive personal word lists may slow performance of the Spell Check tool.
Personal word list and cookies
The personal word list is stored as a cookie on the user’s local machine. The cookie is not user or
installation specific. Therefore, a user’s word list is available to them whenever they are using
Spell Check as long as they are on the same local machine. Also, if another user logs onto the
same machine, that user will have the personal word list stored on that machine applied to Spell
Check. For example, if a user creates a personal word list on a computer in the computer lab, this
word list will be available to all users who use this computer in the lab. The user may not take this
word list with them to a different computer.
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Using Spell Check
Overview
When Spell Check is launched it reviews the text block and sequentially bring up any
words it does not recognize for review.
Functions
The table below details the functions available with Spell Check.
To . . .
then . . .
replace the occurrence
of a word with a
correction or suggestion
enter a correction in the Replace With field or select a
suggestion from the list. Click Replace to change the word in the
text to the word in the Replace With field. If the misspelled word
appears later in the text block it is flagged again for correction.
replace every occurrence
of a word in the text with
a correction or
suggestion
enter a correction in the Replace With field or select a
suggestion from the list. Click Replace All to change every
occurrence of the word in the text with the word in the Replace
With field.
ignore the word and not
make a correction
click Ignore. The word is not changed. If the word appears again
in the text block it will be flagged for correction.
ignore every occurrence
of the word in the text
block
click Ignore All. The word is not changed and Spell Check will
not flag it for correction again in the text.
teach Spell Check to
recognize the word as
correct
click Learn. The word is added to the personal word list.
Whenever Spell Check is run on the local machine the word will
be recognized and not flagged.
close the spell check
without finishing
click Finish.
Recognized errors
Note how Spell Check handles the following circumstances:
©
•
Double words are recognized as errors.
•
Irregular capitalization is not recognized as an error.
•
Initial capitalization at the beginning of sentences is not checked.
•
Words in ALL CAPS are checked for spelling errors.
•
Words that contain numbers are recognized as errors.
•
A word that appears in the supplemental or personal word list must be entered as a
correction during a spell check (these words do not appear as suggestions). The Spell
Check tool must be run again to verify that the word is spelled correctly.
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Math and Science Notation Tool – WebEQ Equation Editor
Overview
The Math and Science Notation Tool (WebEQ Equation Editor) is a general purpose
equation editor. The Math and Science Notation Tool enables users to use mathematical
and scientific notation. Users can add equations, edit existing equations, and move
equations within the Equation Editor. All of the Equation Editor symbols are based on
MathML, a markup language for math on the Web. MathML is a subset of XML.
Users may receive a pop-up box when launching WebEQ that asks the user to trust an
applet provided by Design Science, the maker of WebEQ. If users click Always, the popup no longer appears on that computer when launching WebEQ.
For best performance on a Windows® operating system use Internet Explorer 6.0.
For best performance on a Macintosh®:
•
Mac OS X v10.2 (or a later version)
•
Install the MRJPlug-in. http://homepage.mac.com/pcbeard/MRJPlugin/
Note: Similar to the Collaboration Tool, the Java 2 Run Time Environment
1.3.1_04 or higher is required to use the Math and Science Equation Editor. See
the Collaboration Tools topic for additional information.
MathML Equation Editor
The MathML Equation Editor functions in the same way at the Math and Science
Notation Tool. Instead of opening with the symbol buttons, a blank text box appears
where users can enter XML.
Functions
The table below details how to access the Equation Editors.
©
To . . .
click . . .
access the WebEQ Equation Editor
the Math and Science Notation Tool icon.
insert XML
the MathML Equation Editor icon.
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Adding and Editing Equations
Overview
Once an equation has been created it can be copied and used again or copied and
modified using the Notation Tool features.
Functions
The table below describes the functions available in the Math and Science Notation
Tool.
To . . .
then . . .
create a name for
the equation
enter a name in the Equation Name: field. To accept the default
name do not make any changes.
create an equation
use the equation symbols available on the keyboard or in the toolbar
to create equations.
modify an existing
equation
select the equation from the Edit Equation: drop-down list. The
equation appears in the Editor. Click Modify to save the changes.
submit the equation
and its name
click Add.
Tip: If an equation is more then one line or uses a large font size, the equation
may be cut off when it appears on the page. Add an empty line after the final line
in the equation to prevent this error.
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Part Two: Courses
Courses include content and tools for teaching, collaborating, and learning. This part includes the
following sections:
©
•
Content
•
Communication
•
Tools
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Content
Overview
The names of the areas in a Course are configured by the Instructor or the System Administrator
and may differ from the names shown in this section. The function of each area will not change
even if the name and purpose of the area is different. The Instructor or the System Administrator
may not make all of these areas available. The Course Areas that are accessible by Users make
up the Course Menu that appears in the frame on the left side of the Course.
In this section
This section includes the following topics.
©
T op i c
Descript ion
Course Content Areas
Provides information on how materials and information is
presented.
Course Content
Gives detailed information on the functions available when
viewing content.
Assessments
Provides information for taking Assessments and reviewing the
results.
Assignments
Explains how Assignments are accessed and submitted to the
Instructor.
Learning Units
Provides information on how to navigate within a Learning Unit.
Course Cartridges
Provides information on Course Cartridges and how to access
Cartridge content.
Staff Information
Displays information about the staff such as Instructor name,
email address, office location, and office hours.
External Links
Explains how to access external links.
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Course Content Areas
About Content Areas
Course Content Areas may contain a variety of learning materials. Instructors use these areas to
present information from basic text to multimedia to links to tools. Instructors can also add
Assessments and Learning Units to any content areas.
Navigating within Content Areas
Instructors have unlimited options when designing Content Areas. However, navigating through
Content Areas is a structured, easy-to-follow process. Content Areas are arranged as a series of
nested folders. Each folder can contain items and other folders. Each folder includes the name of
the folder, a navigation path, and items and subfolders the Instructor has included in that folder.
Click the appropriate folder in the navigation path to return to a previous folder or to the beginning
of the Content Area. Click the link in a folder to open an item or to open a subfolder.
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Course Content
Content Visibility
Instructors may set up rules for content items that limit the availability based on date and time,
individual users, Course Groups, and Grade Center scores and attempts. This means that the
content displayed in the Course Menu or Content Areas may change over time. For example, if a
file is made available after a Test is complete, the file only appears in a Content Area after a
Student completes the Test. The following are some examples of how content is released:
•
Date and time – An item may be made available for only one week or after a certain
date. For lecture notes may be made available after the date of the lecture.
•
Groups – An item may be available to users in one Group and not another, or it may
be available at a different times to users in different Groups.
•
Individual users – An item may be made available only to an individual user who is
completing an extra credit project.
•
Grade Center attempt - An item may be made available only after Students have
completed an Assessment.
•
Grade Center score – An item may be made available to all users who receive above
an 80 on an Assignment.
Review Status
Review Status allows the Instructor to track user review of specific content items and may affect
the release of additional content. Once the Instructor enables the tool for an item, each Student
tracks their progress. For example, the Instructor may enable Review Status for an article added
to a Content Area and may make the release of a Quiz contingent upon the Student reviewing the
article. Once the Student marks the article Reviewed, the Quiz appears.
A Mark Reviewed button appears on the item when it is opened. After reviewing the item, select
this button to mark it Reviewed.
Note: Please note that this button may be selected multiple times to toggle
between Reviewed and Mark Reviewed. The Instructor only views the current
setting; so if the item is marked Reviewed, then switched to Mark Review, the
Instructor does not see that the item was marked Reviewed at any time.
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Assessments
About Assessments
An Assessment is a Test or Survey. Assessments can be found in any content area, content area
folder, or Learning Unit.
Tests can be used to test the knowledge of users. The Instructor assigns point values to
questions. Student answers are submitted for grading, and the results can be recorded in the
Grade Center.
Surveys can be used for polling purposes and evaluations. These assessments are not graded.
There are several types of questions that can be included in an Assessment.
•
Multiple Choice: Allows A number of choices with one correct answer. Indicate the
correct answer by selecting a radio button.
•
True / False: A statement with the option to choose either true or false. True/False
answer options are limited to the words True and False.
•
Fill in the Blank: A statement that requires an answer to complete it. Answers are
evaluated based on an exact text match.
•
Multiple Answer: A number of choices with one or more correct answers.
•
Matching: Two columns of items where each item in the first column must be
matched to an item in the second column.
•
Essay: A question where the answer must be entered in a text box.
•
Calculated: Contains a formula with a number of variables. The correct answer can
be a specific value or a range of values.
•
Calculated Numeric Response: Resembles a fill-in-the-blank question except a
number is entered to complete the statement. The correct answer can be a specific
number or within a range of numbers.
•
File Response: Uploaded files are used to respond to the question.
•
Hot Spot: A specific point on an image is used to indicate the answer.
•
Fill in Multiple Blanks: Multiple responses are inserted into a sentence or
paragraph.
•
Jumbled Sentence: A sentence with a number of variables within it.
•
Opinion Scale / Likert: A rating scale used to measure attitudes or reactions.
•
Short Answer: Similar to Essay questions; answer length is limited.
•
Either / Or: A statement with a pre-defined choice of two answers.
•
Quiz Bowl: An answer appears; the users uses a who, what, or where question to
respond.
Grading questions
The majority of questions in Assessments are auto-graded, meaning that Instructors assign a set
number of points to each question when the Assessment is created. Users may find out their
score on an Assessment immediately after completing it if all questions are auto-graded.
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Essay questions and short-answer questions are not auto-graded, meaning that Instructors must
grade these questions manually. After an Assessment is submitted, the Instructor reviews these
questions and manually enters a score. If an Assessment contains these question types the
Grade for the Assessment is not immediately available after the Assessment is submitted.
Take an Assessment
Assessments are located within Content Areas in a Course. Follow the steps below to begin
taking an Assessment:
1.
Locate an Assessment in a Course Content Area and click the link associated with it.
2.
Click Yes to begin the Assessment.
3.
Instructors may choose to have users enter a password to begin taking an Assessment. If
necessary, enter the valid password and select Submit to begin the Assessment. The
Assessment continues to prompt for a valid password until the correct one is entered.
If the Assessment is timed, the remaining time appears in the bottom of the browser.
Warning: It is important that users do not use the Back button in the
Browser during an Assessment. This may cause loss of data.
Feedback and Grades
The performance results received by the user after completing a Test depend on the options
selected by the Instructor. For example, the Instructor may only show the final score for one Test,
while for another Test the final score and correct answers are displayed. Feedback includes one
or more of the following:
•
The final score for the test
•
The answers they submitted
•
The correct answers
•
Feedback for the questions
To access feedback and Grade information, select the Test in the Content Area or use the View
Grades Tool.
Multiple Assessment Attempts
Users may be allowed to take an Assessment multiple times. If multiple attempts are allowed it is
noted at the top of the Assessment. The Instructor may also set a limit on the number of attempts
- which will also be noted at the top. A link to take the Test again appears if the Test is re-opened.
The Instructor determines if one or more of the test attempt scores are recorded in the Grade
Center.
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Force Assessment Completion
Users must complete the Assessment the first time it is launched if Force Completion is enabled.
If Force Completion is enabled it is noted at the top of the Assessment. Students may not exit the
Assessment and continue working on it at a later date. The Save button is available for Students
to save the Assessment as they work through it, but they may not exit and re-enter the
Assessment.
Backtrack Prohibited
Users may not return to questions they have already answered if backtracking is prohibited. If
backtracking is prohibited it is noted at the top of the Assessment. When taking an Assessment
that does not allow backtracking, an error appears if attempting to use the Back button within the
Assessment.
Warning: It is important that users do not use the Back button in the
Browser during an Assessment. This may cause loss of data.
Assessment Presentation
Instructors have two different options for presenting Assessments: all-at-once and one-at-a-time.
All-at-once Assessments present all of the questions at the same time. The following options are
available while taking this type of Assessment:
F un ct io n
Act ion
Store answers
Select Save. A Saved icon appears. Answers may be changed after
they are saved.
Finish the
Assessment
Select Submit. A receipt page appears that states the Assessment
has been completed.
One-at-a-time Assessments present questions separately; only one question appears on the
screen. Users decide when they are ready to move onto the next question. The following options
are available while taking this type of Assessment:
©
F un ct io n
Act ion
Navigate
through
questions
Use the navigation arrows (<<, <, >, or >>). The Question/Section Indicator
describes the current location in the Assessment and the overall number of
questions. If backtracking is prohibited these arrows do not appear.
Store answers
Select Save. Questions Answers up to this point are saved.
Finish the
Assessment
Select Submit. A receipt page appears that states the Assessment has
been completed.
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About Question Completion Status
The Questions Status Indicator is a tool to provide users with a quick up-to-date look at their
progress (complete or incomplete questions) in an assessment at all times. The Save button next
to each question provides a visual reminder to save your progress periodically.
Completion status of assessment questions is displayed at the top of the page when taking an
assessment.
The status of which questions have been answered is displayed at the top of the page, just below
the Instructions.
When answering a question and moving on to the next question in a question-by-question
assessment, the status box is updated on the next page to show that the previous question was
answered. If you do not answer a question and move on to the next page in a question-byquestion assessment, the status box will show on the next page that the previous question was
not answered. Navigate between questions by clicking on the question number in the status
indicator.
When taking an all-at-once assessment (an assessment where the questions all appear on the
same page), use a Save button to the right of each question to save a specific question without
scrolling to the bottom of the page to save. Saving either a single question or all of the questions
that have been answered (with the Save button at the bottom of the page) changes the status
indicator to show which questions have been completed.
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Assignments
About Assignments
Assignments list the name, description, and attachments for class work. Students complete the
Assignment in a separate file and send it back to the Instructor. They may also include
comments for the Instructor if they choose.
Submit an Assignment
Submitting an Assignment is very simple. On the Upload Assignment page, Students can add
comments and specify files to attach.
Instructors may create Assignments where Students do not need to attach files to complete them;
Students can submit an Assignment without attaching a file. If Submit is selected, and no files
are listed to attach, the Assignment is submitted and is no longer available to the Student to
complete.
If the same file is attached to an Assignment more than once, the file name of the duplicate will
automatically include a numeric suffix. For example: History_assignment1.doc.
Warning: Be careful in cases where files must be submitted to
complete the Assignment! Assignments can only be submitted
once.
Follow the steps below to submit an Assignment:
1.
Select the Content Area from the Course Menu that holds the Assignment. For example,
the Course Documents area.
2.
Click the name of the Assignment. The Upload Assignment page appears.
3.
Complete the Comments field on the Upload Assignment page.
4.
Click Browse next to File To Attach to browse the local system and select a file to
attach. Multiple files may be attached using the Add Another File option. Click Submit
when the page is complete.
Note: In Step 4, files may also be uploaded from the Blackboard Content
System. Select Browse next to Copy file from Content Collection to choose a
file.
Functions
The table below details the Assignments functions.
©
To . . .
then . . .
access the files
attached to the
Assignment
select a link in the Assignment Files field.
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To . . .
then . . .
add comments for
the Instructor
enter the comments in the Comments field. The Instructor receives
these comments with the submitted Assignment.
attach a local file
click Browse to select a file stored locally. Click Save, Submit or Add
Another File to attach the file.
add multiple files
click Add Another File to add all files before saving or submitting.
remove a file
click Remove next to a file. This option appears after a file is added.
save the
Assignment
click Save to save the Assignment and continue working on it later.
Save stores the comments and the files on the page, but does not
submit them. Students may return later to modify or finish the
Assignment. Submit must be selected to finish.
submit the
Assignment
click Submit to send the Assignment to the Instructor. Submit
completes the Assignment. Once the page is submitted, the Instructor
can access the Student’s work. The Assignment cannot be submitted
again.
Save an Assignment
The Upload Assignment page has a Save option available. This option allows the user to save
the Assignment and continue working on it later. Once the Assignment is complete the user can
submit it.
Copy files from the Content Collection
Users may select files stored in the Content Collection to add to different Course areas, such as
Assignments, items, and Assessments. Select Browse next to Copy file from Content
Collection. A new window opens displaying the Content Collection view. Once the file has been
selected, choose Submit or Add Another File to attach the file.
When files are attached, users must select either Attach Local File or Copy File from Content
Collection. If files that are stored both locally and in the Content Collection should be submitted,
use one of the options to select a file, click Add Another File, and then use the other option to
select the other files.
Note: Administrators control the default of the Course Menu for the entire
system. This does not limit the Instructor's ability to make changes within their
Courses; it only dictates the appearance of the default Course Menu.
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Learning Units
About Learning Units
Blackboard Learning Units enable Students to follow a structured path for progressing through
content. The sequential path may be enforced or Students may be allowed to access any item at
any time. For example, the Instructor may set up a Learning unit on The Civil War. This unit walks
users through a series of articles about the Civil War, displays media files, and finally presents an
Assessment about the information covered. Students must move through the contents in this
order if the sequential path is enforced. If the sequential path is not enforced users would be able
to view the material in any order.
Navigate within Learning Units
The table below explains how to navigate within a Learning Unit:
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F un ct io n
Act ion
Move forward and
backward
Use the arrows to the left and right of the page number to access the
different pages within the Learning Unit.
Exit the Learning
Unit
Select Close Window.
View the contents of
the Learning Unit
Select Contents. The Contents page is a read only list of the
contents in the Learning Unit. Click Return on this page to return to
the main Learning Unit page.
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Course Cartridges
About Course Cartridges
Instructors have the option of using Course Cartridge content in their Courses. This content is
created by publishers and is available for Instructors to download. When Students access this
content within a Course, they are prompted for an Access key. Cartridge content often includes:
•
Slides
•
Documents
•
quiz questions
•
lists of relevant links
Access a Course Cartridge
When Students attempt to access Course Cartridge content the first time, they are prompted for a
key. Access Keys are obtained from the publisher. Keys may be found in the Course text book or
on the publisher’s Web site. Once the key is entered, the content is available.
After the key has been entered once, the Student can open any content in the Course that comes
from the Course Cartridge.
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Staff Information
Overview
Users view Staff Information such as Instructor name, email address, office location, and office
hours in the Staff Information area. This area may include information about any additional staff,
such as Teaching Assistants or Graders.
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External Links
Overview
External links access outside Web sites. Usually these links provide content consistent with the
objective or area of study. Users can access these links directly from a Content Area.
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Communication
Overview
Users are encouraged to communicate with fellow classmates, Instructors, and Leaders as part of
the learning process. The Communication area allows users to:
•
send email
•
access Discussion Boards
•
use the Collaboration Tools
•
review the Roster
•
access User group pages
Note: Instructors and System Administrators have the option to disable these
features. Also, if the Instructor chooses, some of these tools may also appear
directly in the Course Menu.
Find this page
Follow the steps below to open the Communication area:
1.
Open a Course.
2.
Click Communication on the Course Menu.
In this section
This section includes information on the following topics:
©
T op i c
Descript ion
Send Email
Send email to other participants.
Discussion Board
Engage in asynchronous on-line conversations with others.
Collaboration Tools
Participate in real time lessons and discussions.
Roster
Search a participant Roster and view lists of Users, Instructors and
Teaching Assistants associated with a specific Course.
Groups
Access communication functions available to groups created by the
Instructor. Users may be grouped together in study groups, projects,
or other activities.
Messages
Communicate with other users in a Course.
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Send Email
Overview
Users can access email functions for through the Send Email page. Users can send email to the
following people in a Course:
G ro up
Descript ion
All Users
Sends email to all users in the Course.
All Students
Sends an email to all Students in the Course.
All Groups
Sends email to all of the groups in a specified Course.
All Teaching
Assistants
Sends email to all of the Teaching Assistants in a specified
Course.
All Instructors
Sends email to all of the Instructors for a specified Course.
Select Users
Sends email to a single user or select users in a specified
Course.
Select Groups
Send email to a single group or select groups in a Course.
Find this page
Follow the steps below to open the Send Email page:
1.
Open a Course.
2.
Click Communication on the Course Menu.
3. Click Send Email.
Users can also access the Send Email feature for all of their Courses through the Tools Box on
the My Institution tab.
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Send Email to Users
Functions
Send Email enables users to send email to fellow classmates, Instructors other users, and
Groups within a Course.
Note: Recipients of each email will not see the email addresses of other
recipients.
Fields
The table below details the fields on the Send Email page.
F i e ld
Descript ion
Enter Message Details
To
Recipients display in this field. If the email is intended for a select audience, an
interface for selecting users appears. The interface does not appear if an email is
intended for all users.
To select user to receive an email, highlight the users in the Available column
and click the arrow to move them to the Selected column. A back arrow is
available to move a user out of the recipient list.
The interface also includes an Invert button. Click Invert and highlighted users
are no longer highlighted and those users that are not selected will be
highlighted.
From
The sender's email address is automatically displayed in this field.
Subject
Enter the subject of the email.
Message
Enter the body of the email. Remember that a copy of the message is also sent
to the sender. Also, a receipt page appears after the message is sent listing all
the users that were sent the message. The receipt page does not confirm that
users received the message! It only confirms that the message was sent.
The message may use HTML-encoding. The message displays according to the
recipients mail settings. If HTML message types are supported, the HTML
appears. If not, the message appears as plain text.
Add Attachments
Add
©
Click here to add attachments. Select Browse and navigate to the file that should
be attached to the email. After adding one file, the option to attach another file
appears.
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About the Discussion Board
Overview
The Discussion Board is a tool for sharing thoughts and ideas about class materials. The
Discussion Board is made up of Forums that may appear anywhere in the Course but are also all
centrally located in the Discussion Board tool.
Students usually participate in Forums with no administrative privileges. However, a Student may
be granted some Forum administration privileges within a group.
Discussion Board Terms
The table below outlines the terms used to describe Discussion Board features.
©
T er m
De f in it i on
Thread
The initial post and the entire series of replies to that post within a
Discussion Board Forum.
Thread Detail
The page that displays the threaded view of all posts in a thread along with
the selected post.
Post
A Discussion Board entry posted to a thread or used to start a thread. Also
used as a verb to refer to the act of submitting a post.
Forum Role
A role type that is assigned to all members of the Discussion Board for each
Forum and enables specific privileges within the Forum. A user may have
one role per Forum; however, a user’s role in each Forum may differ.
Blocked
A Forum Role that blocks the user from accessing the Forum.
Reader
A Forum Role that grants the user the rights to read the contents of a
Forum. Users with this role may only view content and cannot add or
respond to posts.
Participant
A Forum Role that grants the user read and write privileges in the Forum.
Grader
A Forum Role that grants the user Participant privileges as well as the
Grading privileges for the Forum.
Moderator
A Forum Role that grants Participant privileges as well as the ability to
modify, delete, and lock posts. If a Moderation Queue is used, the
Moderator may also approve or reject posts in the queue.
Manager
A Forum Role that grants all privileges.
Grade Forum
The process of assigning a Grade to a user for their performance in a
Forum.
Grade
Thread
The process of assigning a Grade to a user for their performance in a
thread.
Rate Post
The process of evaluating a post based on a fixed, 5 point scale.
Collect Posts
The process of selecting one or more posts or threads for inclusion in on a
page that can be sorted, filtered, printed, and saved as a document. The
collection is gathered into a format that can be sorted, filtered, printed, and
saved as a document that can be viewed in a browser.
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T er m
De f in it i on
Flag
A mark used to call attention to the post.
Copy Forum
The process of creating a clone of a Forum or the Forum settings in the
same discussion board or in another discussion board in the same Course.
Save Posts
The act of saving a post as a draft.
Published
Post
A post that has been submitted and, if necessary, approved by a moderator.
Post Position
The position of a post in a thread relative to the other posts.
Draft
A post that has been saved for future editing.
Locked
Thread
A thread that is visible for reading but cannot be modified. Users may not
post to a locked thread.
Unavailable
Thread
A thread that is hidden and inaccessible to all users except Forum
Managers.
Hidden
Thread
A Thread that is locked and not visible by default. Users may view hidden
threads by enabling the Display Hidden Threads feature.
Moderation
Queue
A list of posts that must be approved before they appear in the Discussion
Board.
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View and Organize Discussion Board Content
Overview
Forums can appear throughout a Course. Each group may also have a private Discussion Board
with Forums available only to those users that are a part of the group. All Forums that are not a
part of a group are accessible from various points in the Course or by going to the Discussion
Board tool. The Discussion Board tool centralizes all of the Forums in the Course.
Search
A search function appears as a magnifying glass icon at the top of the page throughout the
Discussion Board. Click this icon to show or hide the search fields, thus conserving screen space
in the Discussion Board.
The search fields include keyword, date and time restrictions, and options for where to search.
The search function starts at the current level and options exist to work up. For example, in a
thread, the default search option only searches that thread but options exist to search the entire
Forum or all Forums. From the search function, users can search all Forums in the Course,
including any Forums that appear in the user’s groups.
Thread Status
The Forum Manager can change the status of a thread to one of the following:
•
Published: A published thread is available to users.
•
Locked: Users may read the thread but not make any additions or modifications.
Locking a thread allows Grades to be assigned without users updating or changing
posts.
•
Unlocked: Unlocking a thread allows users to modify and add to the thread.
•
Hidden: Hidden messages cannot be viewed by users, but can be managed by
Forum Moderators. Use this status to hide outdated threads and make relevant
content easier to find.
•
Unavailable: Unavailable threads are only visible to forum managers. Even then,
Forum managers must choose to view these threads. Making threads unavailable
means users can no longer view the thread.
Follow these steps to change the status of a thread:
©
1.
Open a Forum in the Discussion Board.
2.
Select threads.
3.
Choose a new status for the selected threads using the Change Status to: dropdown list.
4.
Click Go.
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Forum View
The Forum view lists the threads in the Forum and includes several options for displaying and
managing threads. The Forum can be viewed in one of two contexts: Tree View or List View This
choice remains in effect until the user changes it; it can be changed at any time these choices are
available above the Action Bar.
Tree View
The Tree View presents the thread starter messages and their child messages. The child
messages can be expanded and collapsed by using the plus/minus icon next to each message.
Unread threads and posts are displayed in bold type; if a thread starter message has unread
children, then the thread starter message is displayed in bold if its children are collapsed.
A search function and an action bar that includes the following functions are available at the top
of the page:
F un ct io n
Purpose
Add
Thread
Initiate a new thread.
Remove
Remove the selected posts from the Forum. Deleted posts cannot be restored.
Use the unavailable function to completely hide posts from users without
actually deleting the threads.
Collect
Gather selected posts onto one page where they can be sorted, filtered, or
printed.
Flag
Mark a post for later attention. This is only displayed in the Tree View.
Clear Flag
Remove a flag applied to a post. This is only displayed in the Tree View.
Mark
Read
Click to mark selected messages as read.
Mark
Unread
Click to mark selected messages as unread.
List View
The List View presents the list of threads in a tabular format. The threads can be sorted by
clicking the carat at the top of each column:
©
List View
C o l u mn
Descript ion
Checkbox
Allows for individual thread selection.
Flag
Displays an indicator for any thread that contains flagged posts.
Subscription
Displays the user’s subscription status for each thread.
This is available only if subscriptions are enabled.
Thread
Displays the title of the thread.
Author
Displays the author of the thread.
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List View
C o l u mn
Descript ion
Date
Displays the date and time the thread was posted.
Status
Displays the status of the thread.
Tags
Displays any tags that have been applied to the thread. This is visible
only if tags have been enabled.
Unread Posts
Displays the number of unread posts in the thread. This number is a link
leads to a Collections page that contains all unread posts.
Total Posts
Displays the total number of posts in the thread.
Posts within the thread are viewed by clicking on the hyperlinked name of the thread in the
Thread column.
Action Bar
The functions at the top of the page include a Display option to show threads of different status
and a search function. Unread threads and posts are displayed in bold type. There is also an
action bar that includes the following functions:
©
F un ct io n
Which
View ?
Purpose
Add Thread
Both
Views
Click to add a thread.
Remove
Both
Views
Click to remove any selected threads from the
Forum.
Collect
Both
Views
Gather selected threads onto one page where
posts can be sorted, filtered, or printed.
Flag
Tree View
Mark a post for later attention.
Clear Flag
Tree View
Remove a flag applied to a post.
Mark Read
Both
Views
Click to mark selected messages as read.
Mark Unread
Both
Views
Click to mark selected messages as unread.
Subscribe/Unsubscribe
Both
Views
Click to subscribe or unsubscribe to the thread.
Grade Forum
Both
Views
Click to assign a Grade to a particular Forum
(Graders or Managers only).
This appears only if grading is enabled for this
Forum.
Change Status to:
List View
Update the availability status of the selected
threads.
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Thread View
Clicking on a thread in a Forum brings up the Thread Detail. The thread view is divided into three
parts. Post viewing and management functions appear at the top of the page. The middle of the
page displays a list of posts, with replies nested underneath the thread starter message. The
bottom of the page displays the current post. Unread posts are displayed in bold type.
The following options are available when viewing a thread:
F eat ur e
Descript ion
Action Bar
Collect
Group posts into a filterable, sortable view that is useful for
printing or saving.
Flag
Mark a post for later attention.
Clear Flag
Remove a flag applied to a post.
Mark Read
Click to mark selected messages as read.
Mark Unread
Click to mark selected messages as unread.
Subscribe/Unsubscribe
Click to receive an email alert when a post is updated or a user
posts a reply. Click again to stop receiving email alerts.
This is available only if subscriptions are enabled.
Message List
Arrange View Buttons
Three buttons at the top corner of the message list provide
different display options:
Swap Up/Down. This option moves the message list above or
below the post on the Thread Detail page.
Hide/Restore. This option hides the message list or restores
the previous view.
Maximize/Minimize. This option displays all of the messages
in the message list in a scrollable format (including their
children), or minimizes the list.
Select Threads
Select each thread using the checkboxes or the select all
unselect all options. Selected Threads are included in Action
Bar operations.
Previous Thread/Next
Thread
Click these options to navigate through the threads in the
Forum.
Refresh
Click to refresh the thread; new messages published since the
page was loaded are displayed.
Selection Drop-Down
Use this drop-down list to select all the messages on this page,
unselect all the messages on this page, or switch the previous
selection.
Expand/Collapse
Messages
Click the plus/minus icon next to each message to expand
(plus) or collapse (minus) the parent message and all of its
children.
Current Post
Reply
©
Generate a response to a post.
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F eat ur e
Descript ion
Quote
Click to insert the text of the current post into a reply to that
post.
Modify
Change the content of the post.
Remove
Remove the post. Removing a post also removes all the replies
to that post.
Previous Post/Next Post
Click these options to navigate through the posts in the thread.
Overall Rating
Select a score for the post on a 1 to 5 scale. This is only
available if rating has been enabled.
Show Parent Message
Click to display the text of the parent message.
This is only available for reply messages.
Hide Parent Message
Click to hide the text of the parent message.
This is only available for reply messages.
Note: Rating is an Enterprise License option.
Collections
Collections gather posts into a filterable, sortable, and printable format. Collections are a good
way to organize posts for quick reading, printing, or saving. The following options are available on
the Collections page:
F eat ur e
Descript ion
Action Bar
Print
Click to print selected messages.
Mark Read
Click to mark selected messages as read.
Mark Unread
Click to mark selected messages as unread.
Add Tag
Click to add tags to selected messages.
Filter
©
Author
Select an author from the drop-down list to display messages created
only by that author.
Status
Select a status from the drop-down list to display only messages that
have that status.
Read Status
Select a Read Status from the drop-down list to display only messages
that correspond to that Read Status.
Tags
Select a tag from the drop-down list to display only messages that have
that tag.
This is only available if tagging has been enabled.
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User Manual
Descript ion
Message List
Selection DropDown
Use this drop-down list to select all the messages on this page, unselect
all the messages on this page, or switch the previous selection.
Sort by
Select one of the following options to sort the messages on this page:
Author’s First Name
Author’s Last Name
Date
Subject
Thread
Overall Rating
These options remain in effect throughout a browser session.
In … Order
Choose between Ascending and Descending sort order from this dropdown list.
These options remain in effect throughout a browser session.
Individual Message Options
Tags
Displays tags applied to this message.
To add tags: click Add, enter the name of the tag in the text box, and
click OK.
To remove tags: click the “X” icon next to the tag.
Reply
Click to create a reply to this message.
Quote
Click to create a reply to this message that contains the text of the
original message.
Mark as
Read/Unread
Click to mark this message as read or unread.
Tagging Messages
Tags allow arbitrary message grouping independent of thread or thread status. Forum managers
can create and apply text labels of their own choosing to messages in a Forum; other Discussion
Board users can read, filter, and search messages using the tags, but cannot create new ones.
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Initiate a Thread
Overview
Threads are a series of posts related to a similar topic. When creating a Forum, the Forum
Manager has the option of allowing or not allowing users to start threads. If threads are graded,
users cannot start threads. Generally, the purpose of the Forum will dictate whether or not users
can start threads. A moderated, graded Forum used to evaluate Student performance will usually
be tightly controlled. In this case, it would not be appropriate to allow users to create threads.
Other Forums are designed for users to share opinions and thoughts on tangential or unrelated
topics. In this case, it is safe to allow users to create threads and spark discussions.
Start a Thread
Follow these steps to start a thread.
©
1.
Open a Discussion Board Forum.
2.
Click Add Thread in the action bar. The Add Thread page appears.
3.
Enter a Subject and a Message. It is also possible to attach files to the post.
4.
Click Save to store a draft of the post or click Submit to create the thread.
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Respond to a Discussion Board Post
Overview
Threads grow as users respond to the initial, and subsequent, posts. Replies build on one
another to construct a conversation.
Reply to a Post
Follow these steps to reply to a post.
©
1.
Open a thread in a Forum.
2.
Find a post.
3.
Click Reply for that post.
4.
Enter a Subject and a Message. It is also possible to attach files to the post. Only one
file can be added using the Attachment function below the text box. When using the
Visual Text Box Editor, multiple files may be added.
5.
Click Save to store a draft of the post or click Submit to create the thread.
6.
The post appears in the thread underneath the original post.
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Subscription
Overview
A Discussion Board user in a Forum with subscriptions enabled at the Forum level can subscribe
or unsubscribe to the Forum at the thread list level or the tree view. A user in a Forum with
subscriptions enabled at the thread level can subscribe or unsubscribe to the thread.
In a thread subscription Forum, a user will be able to identify at a glance the threads she is
subscribed to in the thread list and the message detail page.
Subscribe to a Forum or Thread
Open a thread and follow these steps to subscribe:
1.
Select the top-level message in the thread.
2.
Click Subscribe in the Action Bar. A subscription icon appears next to the Thread
title.
Unsubscribe from a Forum or Thread
Open a thread and follow these steps to unsubscribe:
1.
Select the top-level message in the thread.
2.
Click Unsubscribe in the Action Bar. The subscription icon disappears from view.
Subscription Notification
Discussion Board users receive email alerts once new messages are posted to a thread or
Forum. These messages can contain either a link to the new message itself or a link and the text
of the new message. Users who are not logged in to the Blackboard Academic Suite receive a
subscription alert with a reply link. Clicking the link accesses the new message (after logging in to
the system).
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Manage a Group Forum
Overview
Discussion Boards give Students the freedom to share their thoughts and opinions on class
topics with other users. Groups within a Course may have private Forums that are managed by
the Students in the group.
Security Settings
The following settings are available when creating a Forum to ensure that content is appropriate.
Setting
Descript ion
Allow anonymous posts
If this feature is turned off users are identified by their
username whenever they post a reply. Making members
accountable for the content that they post is a deterrent for
users that wish to post inappropriate content.
Be careful when disabling this feature as there are instances
where learning can benefit from anonymous posts,
particularly when discussing sensitive topics If this feature is
enabled, the Forum cannot be graded.
Allow authors to remove
own posts and Allow author
to modify own published
posts
Members are deterred from posting inappropriate content if
they do not have control of the content once it is posted.
Allow members to create
new threads
Preventing members from starting threads helps focus their
posts on the topic.
Force moderation of posts
Moderating posts requires that all posts are reviewed by a
responsible party before the content is shared with the class.
Moderate a Forum
Set up a moderator on the Manage Forum Users page. Otherwise, the Forum manager must take
responsibility for approving posts.
Follow these steps to moderate Forum posts.
©
1.
Open the Forum.
2.
Click Moderate Forum. The Moderate Forum button only appears in the action bar if
you have a Forum Role of Manager or Moderator.
3.
The Moderation Queue appears with a list of posts that are awaiting approval. The posts
appear in chronological order. Those at the top have been in the queue for longer than
those at the bottom.
4.
Click Moderate for a post. The Moderate Post page appears displaying the message.
5.
Select Publish or Return. If returning the post, add a message to the author explaining
why the post is being returned and some suggestions for modifying the post so it is
appropriate for the discussion.
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Click Submit. If the post is approved it can be shown in the Forum. If the post is not
approved, it will only appear to the author and the Moderator in the Forum. The post is
marked returned and the Moderator comments when returning the post will appear as a
reply.
Prevent a User from Posting
There may be an instance where a user should not be allowed to post at all because of past
history of inappropriate posts or if the user has not been participating in discussions throughout
the term. Assign a user the Forum Role of Reader if the user is allowed to view the Forum but not
add content. Assign a user the Forum Role of Blocked to prevent the user from accessing the
Forum.
Define a User’s Role in a Forum
Follow these steps to assign a user a role in a Forum.
1.
Open the Discussion Board.
2.
Click Manage for a Forum.
3.
The Manage Forum Users page appears.
4.
Select a role for users from the drop-down list. The default value is Participant.
Participants can read and post but have no administrative privileges.
5.
Click OK. The Forum Roles are now assigned.
Manager
Managers have full control over the Forum. Managers can change the Forum settings, moderate
posts, and assign grades. The role of Manager should only be assigned to the Course Instructor
or someone with similar responsibilities. Users with a Course role of Instructor or Teaching
Assistant are granted this Forum Role by default.
Moderator
Moderators review posts before they are made available to all users in the Course. Moderators
may also delete and modify all posts in any Forum, even if the Forum does not use the
Moderation Queue. Make sure that Moderators are responsible and understand the criteria for
appropriate posts. Users with a Course role of Course Builder are granted this Forum Role by
default.
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Collaboration Tools
Overview
The Collaboration Tools allow users to participate in real-time lessons and discussions.
Examples of these sessions include real-time, online discussions, TA sessions, and live question
and answer Forums. Archives of previous sessions are also available for review. Guest speakers
can also lead sessions using the Collaboration Tools. Users can search for and join Collaboration
Sessions and view session archives.
Collaboration Tools
The following Collaboration Tools are available.
T oo l
Descript ion
Virtual Classroom
Users engage in a real-time discussion with other users, access the
Web, and engage in question and answer sessions. Users may also
access the Whiteboard to display text and images.
Chat
Chat is part of the Virtual Classroom. It can also be accessed
separately. Chat allows users to open just the chat function.
Java Plug-in
The Java 2 Run Time Environment is required to use the Collaboration Tools. The plug-in may
be downloaded from the page that appears when a user joins a Collaboration Session.
Find this page
Follow the steps below to open the Collaboration Sessions page.
©
1.
Click Communication on the Course Menu.
2.
Select Collaboration.
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Functions
The following table describes the functions available from this page.
To . . .
click . . .
filter the sessions
listed on the page
the arrow next to the drop-down list and select the type of session
to display. Click Filter. The filters include:
Show All – The default filter that displays all of the
Collaboration Sessions.
Open Rooms – Displays all of the sessions that are in
use.
Rooms with Archives – Displays completed sessions that
have an archive.
Rooms Available in the Future – Displays sessions that
are scheduled to take place in the future.
search for a session
the Session Name, Start Date, or End Date option and then enter
a value in the field. Click Search.
enter a session
Join next to the session.
access the archives for
a session
Archives next to the session.
User Roles
There are two roles available for users in Collaboration Sessions: Passive and Active. The
Session Admin controls user access and functionality during a Collaboration session by assigning
Passive or Active roles. For example, Session Administrators determine which users can chat,
send private messages, or ask questions during a session by assigning specific Access Rights to
the different roles. The User icon appears in the Role column next to those Users who are Active.
User roles can change throughout the Collaboration Session. Users who are Passive, but would
like Active rights, can signal the Session Admin by clicking the hand icon. The Session Admin
then makes the user Active.
Macintosh and the Collaboration Tool
For those users that wish to use Safari, be aware that Pop-Up Window Blocking must disabled.
Accessible Collaboration Tool
An accessible version of the Collaboration Tool is available.
A link to this version appears when Join is selected on the Collaboration Sessions page. This link
opens the Accessible version of the Collaboration Tool. Links to items that appear in the Virtual
Classroom, such as items in the Course Map and Group Browser, will appear in this version.
Documents created on the Whiteboard may be viewed if the Session Admin takes a snapshot. A
link is created to the snapshot for users to view.
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The sound of a door opening or closing is audible to all participants when a user enters or leaves
a session through the accessible version.
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Virtual Classroom
Overview
Users can ask questions, draw on the whiteboard, and participate in breakout sessions from the
Virtual Classroom. The Session Admin establishes which tools in the Virtual Classroom users can
access.
Find this page
Follow the steps below to open the Virtual Classroom.
1.
Click Communication on the Course Menu.
2.
Select Collaboration Tools.
3.
Click Join next to a Virtual Classroom session.
Virtual Classroom areas
The table below details the areas of the Virtual Classroom.
©
Part
F un ct io n
Menu Bar
Allows the Session Admin to control the Virtual Classroom. This
includes managing participation, monitoring breakout sessions, and
ending the session.
Classroom Tool box
Includes all of the tools used during the Virtual Classroom session.
This includes searching for Web sites, asking and answering
questions, utilizing the Whiteboard, and accessing the Course Map.
Chat
Allows users to compose messages, raise their hands to ask
questions, and activate private messages.
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Menu Bar
Overview
Only users with Active privileges have access to the options on the Menu Bar. The functions
available in the Menu Bar include:
•
View - Choose an option for viewing Personal Messages in the Virtual Classroom.
•
Clear - Clear the session display.
•
Breakouts - Create a breakout room for a group of users.
View
Select Show in-line to view private messages within the chat area. Select Show in separate
frame to view private messages in a separate window.
Clear
Clear erases the users chat display.
Breakouts
Select the checkboxes for the users who will participate in the Breakout session. Users may only
join a Breakout session if they are selected by the creator of the Breakout session.
Users who enter a Breakout session are still active in the main Virtual Classroom Session. If a
Breakout session is closed users are still active in the main session. Breakout sessions default to
the same settings as the main session.
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Classroom Tool box
Overview
If granted access to these tools by the Session Admin, users can use the Whiteboard, access
Web sites, and view the Course Map.
The Classroom Tool box appears on the left side of the Virtual Classroom. To begin using items
in the Tool box click the name of the tool.
Tools
The following tools are available in the Classroom Tool box.
©
T oo l
Descript ion
Whiteboard
Enables users to present different types of information as they would
on a blackboard in a classroom.
Group Browser
Enables users to collaboratively browse the Web.
Content Map
Enables users to browse the Course Content while they are in a
Virtual Classroom.
Ask Question
Enables users to ask questions during the session.
Question Inbox
Enables users to answer questions submitted by other users during a
session.
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Whiteboard
Overview
The Whiteboard enables users in a Virtual Classroom to present different types of
information as they would on a blackboard in a classroom. Using the tools in the
Whiteboard Tools palette, users can draw images, type text, and present equations. The
Session Admin determines whether or not this function is made available to users.
Note: Only users who have privileges (assigned by the Instructor) can access
the Whiteboard.
Functions
The table below details the tools available for use on the Whiteboard.
©
To . . .
click . . .
select an item
the Arrow tool. Then click on an item for selection. The following may be
performed on selected items:
Enlarge: Click one of the small black boxes that surround the item and
drag it to the desired size.
Move: Click the item and move it to the desired location.
Cut: Click the Whiteboard item. Then click the Cut icon.
Copy: Click the Whiteboard item. Then click the Copy icon.
Paste: Click the Whiteboard item. Then click the Paste icon.
Delete: Click the Whiteboard item. Click on the selected object. Then
click the Delete icon.
Group items: Click the Whiteboard items. Then click the Group icon.
Ungroup: Click a Whiteboard item in a group. Then click the Ungroup
icon.
Bring front: Click the Whiteboard item. Click on selected object. Then
click the Bring to front icon.
Bring back: Click the Whiteboard item. Click on selected object. Then
click the Send to back icon.
Select all figures on the Whiteboard: Click the Selects all Figures icon.
draw free hand
the Pen tool. Choose the color of the pen in the Fill Color drop-down list.
enter text using
the keyboard
the text tool (T) then the Whiteboard area. A Whiteboard Text Input box
appears. Type the text in the box and click Insert. Use the options in the
Tools palette to select color, font, and size.
draw a straight
line
the Slanted Line tool.
highlight
something with
an arrow
the Pointer.
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To . . .
click . . .
draw a square
the Square tool. Choose the color of the square from the Fill Color dropdown list.
draw a circle
the Oval tool. Choose the color of the circle from the Fill Color dropdown list.
input an equation
The Math and Science Equation Editor icon (∑). The Equation Editor
appears. Input the equation and click Insert Equation.
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Group Browser
Overview
The Group Browser enables users to collaboratively browse the Web. This tool opens a
URL that is viewable by all users. URLs used in the session are recorded in the archive
if one is created. The Session Admin determines whether or not this function is made
available to users.
Note: Only users who have an Active role can access the Group Browser.
Functions
The table below details the available functions in the Group Browser.
©
To . . .
click . . .
open a Web site
type the URL in the Enter Address field.
choose where to
display the Web
site
Display To Class to display the window in the Whiteboard or click
Preview in New Window to open the Web site in a new browser window.
The preview window is only displayed to the user that opened it.
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Content Map
Overview
The Content Map enables users to browse the Course while in a Virtual Classroom. By default,
the Session Admin has access to operate the Map. Users must have Active privileges to use the
Content Map in a Virtual Classroom.
Functions
The table below details the available functions in the Content Map.
©
To . . .
click . . .
display an element on the
map to all users
the Content Area in the Map and select Display To Class in
the drop-down list.
display an element on the
map in a separate window
the Content Area in the Map and select Preview in New
Window in the drop-down list. The new window is only visible
to the User who opens it.
refresh the Map during a
Collaboration Session
Refresh Tree in the drop-down list. This updates the Map to
match the Course Menu .
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Ask Question
Overview
Users are able to ask questions during the session. As users submit questions during
the session the Session Admin can view and respond to them.
Note: Only users who have an Active role can ask questions.
Ask a Question
To ask a question, select Compose in the Ask Question area. Enter the question in the
text box and click Send.
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Question Inbox
Overview
Questions from users are sent to the Question Inbox during the Virtual Classroom
session. The Question Inbox is used to manage and respond to questions during a
Collaboration Session.
Note: Only users who have an Active role can access the Question Inbox.
Function
The table below details the functions available in the Question Inbox Tool.
To . . .
click . . .
respond to a question
the Username in the From list and click the Respond to
Question icon. The Respond to Question pop-up window
appears.
delete a question
the Username in the From list and click the Delete icon.
view only questions that
have not been answered
the checkbox next to Show unanswered only.
Respond to Question fields
The table below details the fields on the Respond to Question pop-up window.
©
F i e ld
Descript ion
Question
Question that was submitted.
Response
Enter the response to the question.
Private
Select this check box to make the response to the question private. If marked
private, the response is only sent to the person who submitted the message.
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Chat
Overview
The Chat allows the users to interact with each other via a text-based chat. Chat is part of the
Virtual Classroom. It can also be accessed separately.
Note: Some of the functions in the chat are limited to those users with an Active
role
Find this page
Follow the steps below to open a Chat:
1.
Click Communication on the Course Menu.
2.
Select Collaboration Tools.
3.
Click Join to next to a Chat session.
Functions
The table below details the functions available in the Chat.
©
To . . .
then . . .
enter a message for
the class to read
type the message in the Compose field. Click Send. The message
appears in the chat area. There 1000 character limit for chat
messages.
become an Active
user
click the hand symbol. A hand appears next to the Username. The
Session Administrator clicks on the hand to make the user Active.
view user information
Select a Username in the Participant list and then click User Info.
send a private
message to a user
Select a Username in the Participant list and then click Private
Message.
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Private Messages
Overview
Users can send private messages to each other if the Session Admin enables this tool in
the Session Controls. Private messages are not recorded or archived.
Note: Only users who have an Active role can send Private Messages.
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User Information
Overview
The User Information pop-up window displays personal information about a user such as name,
email address, and any other information the user has chosen to add to their profile.
Click User Info in the Chat area and the User Information pop-up window appears.
Send a Private Message
Click Private Message to send a message to the user. The Compose Private Message pop-up
window appears.
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Session Archives
Introduction
Session Archives allow users to review the discussions and questions raised during a
Collaboration Session. Sessions are archived by date and the option to remove an archive is
available to all group members.
Find this page
Follow the steps below to open the Session Archives page.
1.
Click Communication on the Course Menu.
2.
Select Groups from the Communication Center.
3.
Click Collaboration.
4.
Click Archives next to a Collaboration Session.
Functions
The table below describes the functions available on this page
©
To . . .
click . . .
search for an Archive in the
Collaboration Session
the Archive Name or Creation Date option in the Search by:
field. Enter the name of the archive or the date it was created.
Click Search.
open an archive
the archive in the Archive Name column.
change the name or
availability of an archive
Manage. The Archive Properties page appears.
remove an archive
Remove. This action is irreversible.
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Roster
Overview
Users can search the Roster and view a list of Users in the Course.
Find this page
Follow the steps below to open the Roster page.
1.
Open a Course.
2.
Select Communication on the Course Menu.
3.
Click Roster from the Communication area.
Search
The Roster contains a search function. Users can search using different variables.
Note: If Active within x Days is selected on the Advanced Search tab, the
system checks to see when users last logged into the system; it does not check
to see when they last accessed the Course.
Functions
Click the name of a User in the list to view their homepage or click their email address to send
them an email.
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Groups
Overview
Groups enable Users to collaborate with each other. Groups usually consist of a smaller group of
Users in a Course, such as study groups or project groups. From a Group page, users may:
•
send email
•
exchange files
•
enter discussion Forums
•
enter Collaboration Sessions
Find this page
Follow the steps below to open the Group page.
1.
Open a Course.
2.
Click Communication on the Course Menu.
3.
Click Group Pages from the Communication area.
4.
Select the name of a Group.
Functions
The following functions are available from the Group page.
Note: Instructors may limit which of these functions are available to Groups.
©
F un ct io n
Descript ion
File Exchange
Share files with Group members.
Group
Collaboration
Meet classmates and moderators for real-time discussion or class
lessons.
Send Email
Send email to one or all of their group members.
Group Members
The names and email addresses of all Group members appear.
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File Exchange
Overview
The File Exchange function allows users within a Group to exchange files. The File Exchange
page displays shared files and also includes an option to add files.
Find this page
Follow the steps below to open the File Exchange page.
1.
Open a Course.
2.
Click Communication on the Course Menu.
3.
Click Groups from the Communication area. Select a Group.
4.
Click File Exchange.
Functions
Click Add File to upload files for Group members to view or modify. Click Remove to remove a
file. Any user in the Group may remove any file from the File Exchange.
The table below details fields on the Add File page.
F i e ld
Descript ion
File Information
©
Title
Enter the title of the file.
File
Enter the location of the file or click Browse and select the file to upload from
your computer.
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Group Collaboration Sessions
Overview
The Group Collaboration Sessions have all of the same features as those in the Course. All
Group members are Session Administrators in Group Collaboration Sessions. Therefore, all
Group members can manage sessions and access all of the available tools.
Note: The Collaboration Tools topic includes information on the Collaboration
Tool features.
Find this page
Follow the steps below to open the Group Collaboration Session page.
1.
Open a Course.
2.
Click Communication on the Course Menu.
3.
Click Groups from the Communication area.
4.
Click Collaboration.
Functions
The table below details the Session Admin features available when managing Group
Collaboration Sessions.
©
To . . .
click . . .
create a new Collaboration Session
Create Collaboration Session. The Create
Collaboration Session page opens.
change the name, availability, or tools
used during the session
Manage next to the session. The Modify
Collaboration Session page appears.
delete a session
Remove next to the session. This action is
irreversible.
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Create/Modify Collaboration Session
Overview
Group Collaboration Sessions using are created on the Create Collaboration Session page.
Groups can schedule sessions for specific dates and times. The Create Collaboration Session
page and Modify Collaboration Session page function in a similar manner. The Create
Collaboration Session page opens with empty fields while the Modify Collaboration Session page
opens an existing session.
Find this page
Follow the steps below to open the Create Collaboration Session page.
1.
Click Communication on the Course Menu.
2.
Select Groups from the Communication Center.
3.
Click Collaboration.
4.
Click Create Collaboration Session or Manage.
Fields
The table below details the fields on the Create Collaboration Session page.
F i e ld
Descript ion
Name Your Session
Session Name
Enter the name of the new session.
Schedule Availability
Select Date(s) of
Availability
A Start and End date and time for the Collaboration Session can be
set but is not required. If these are not selected then the session is
always open and available for users.
Click the Start After check box to choose a date and time to begin the
Collaboration. Select the date by choosing from the drop-down lists
next to the date or by clicking the calendar icon and selecting the date.
Select the time to begin the session from the drop-down lists.
Click the End After check box to choose when the session ends.
Select the date by choosing from the drop-down lists next to the date
or by clicking the calendar icon and selecting the date. Select the time
to end the session from the drop-down lists.
Available
Select Yes to make the session available.
Collaboration Tools
Choose a
collaboration tool
for this session
©
Select Virtual Classroom or Chat.
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Group Menu
Overview
Group Collaboration Sessions have additional Session Manager features including a Record
menu to create session archives and an End option to end a session. All group members have
access to these features.
Record menu
The sessions created in Groups can be recorded and archived. Archive recording can be started,
stopped, paused, and un-paused during the session. A session can have more then one archive.
The table below details the buttons that appear on the Record menu.
End
This tool ends the Virtual Classroom Session. Click End on the Menu Bar to end a session.
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Archive
Introduction
The Archive Properties page allows Group members to change the name and availability of an
Archive session.
Find this page
Follow the steps below to open the Archive Properties page.
1.
Click Communication on the Course Menu.
2.
Select Groups from the Communication Center.
3.
Click Collaboration.
4.
Click Archives next to a Collaboration Session.
5.
Select Manage.
Functions
The table below describes the functions available on this page.
F i e ld
Descript ion
Edit Archive Name
Archive Name
Enter or modify the name of the archive.
Availability to Users
Available
©
Select Yes and group users can view this archive.
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Messages
Overview
The Messages feature gives each Course a private and secure system for communication that
functions similar to email. Keep in mind that Messages cannot be sent or received outside of the
users in the Course.
Messages are usually accessed through the Communications area of a Course. Although, as with
most features, the Instructor can restrict access or change the layout of the Course Menu so that
Messages are accessible directly.
Find this page
Follow these steps to open the Messages feature.
1.
Click Communication from the Course Menu.
2.
Click Messages.
Functions
The table below details the functions available on the Messages page.
©
To . . .
click . . .
open the Inbox to see
delivered messages
Inbox. The Inbox folder opens with messages received.
view messages that
you sent
Sent. The Sent folder opens with a list of messages sent.
add a new folder
Add Folder. Folders can be used to organize messages. Note that
the System Administrator may turn off the ability to add folders.
change the name of a
personal folder
Modify next to a personal folder. It is not possible to modify the
Inbox folder or Sent folder.
delete personal
folders
the check box next to each folder that will be deleted. Then click
Remove Folder in the action bar. The folders, and any messages in
the folders, are deleted.
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Message Folder
Overview
Folders store messages and provide access to functions for creating and organizing messages.
Even the Inbox folder and Sent folder include these functions.
Find this page
Follow these steps to open a folder, including the Inbox folder or Sent folder.
1.
Click Communication from the Course Menu.
2.
Click Messages.
3.
Click a folder.
Functions
The table below details the functions on the Messages page.
©
To . . .
click . . .
Read a message
the link that appears in the subject column for the message. The View
Message page appears.
Draft and send a
new message
New Message in the Action Bar.
Delete messages
The checkbox for each message to delete. Click Remove in the Action
Bar to delete the messages.
Sort messages
The carat above each column to sort by that column.
Mark messages
as unread
The checkbox for each message to mark as unread. Click Mark Unread
to change the selected messages to unread. Unread messages appear
with a closed envelope icon.
Mark messages
as read
The checkbox for each message to mark as read. Click Mark Read to
change the selected messages to read. Read messages appear with an
open envelope icon.
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View Message
Overview
When reading a message there are several options on the View Message page. The options for
responding to a message are functions common to email programs (Reply, Reply All, and
Forward).
Find this page
Follow these steps to open a message.
1.
Click Communication in the Course Menu.
2.
Click Messages.
3.
Select a folder.
4.
Click the link in the subject column for a message.
Functions
The table below details the functions available on the View Message page.
©
To . . .
click . . .
View an attachment
a link in the Attachment field. Links only appears if there are files
attached to the message.
Reply to the sender
Reply on the Action Bar. A Compose Message page appears with the
sender of the message already populated in the To: field. Note that
other users may be added to the message.
The text of the message is already populated with the text of the
original message. Additional text may be added.
Reply to the sender
and all other
recipients
Reply All on the Action Bar. A Compose Message page appears with
the sender and all other recipients of the message already populated
in the To: field. Note that other users may be added to the message.
The text of the message is already populated with the text of the
original message. Additional text may be added.
Send a copy of the
message to
someone else
Forward on the Action Bar. A Compose Message appears with the
text of the message in the Body field.
Move the message
to a personal folder
Move on the Action Bar. The Move Messages page appears.
Delete a message
Remove on the Action Bar. The message is deleted.
Print a message
Print on the Action Bar. The message is printed using the Web
browser's print settings.
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Compose Message
Overview
Sending a message is the same process if generating a new message or replying to a message.
The only difference is, when replying to a message, some of the fields are already populated. For
example, when replying to a message, the subject of the message is populated as re: original
message. Even though the Subject field is already filled out, it can still be changed.
Find this page
Follow these steps to open the Compose Message page.
1.
Click Communication from the Course Menu.
2.
Click Messages.
3.
Click New Message.
Fields
The table below details the fields on the Compose Message page.
F i e ld
Descript ion
Recipients
To
Use the multi-select tool to choose recipients for the email.
Cc
Use this function to send the message to those users that may be
interested in the message but are not the primary recipients.
Bcc
Use this function to send a copy of the message to those users that
may be interested in the message but are not the primary recipients.
When using Bcc, other recipients do not know that the users listed in
the Bcc field are receiving the message.
Compose Message
Subject
Enter a short title for the message.
Body
Enter the text of the message. The standard options for editing text in
the Blackboard Academic Suite are available when entering text.
Attachment
Upload
Attachment/
Include
Attachment
©
Click Choose File to select a file to attach to the e-mail message. If the
message is a reply or a forward, you have the option of including the
original attachment.
The ability to upload and include file attachments may be toggled on
and off by the System Administrator.
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Move Messages
Overview
Messages can be moved from any folder to a personal folder. Using personal folders is a good
way to organize messages so they are easy to find later. Use the Move Messages function to
move messages from one folder to another. Note that messages cannot be moved to the Sent
folder or the Inbox folder.
Find this page
Follow these steps to open the Move Message page.
1.
Click Communication from the Course Menu.
2.
Click Messages.
3.
Click a folder to view the messages in that folder.
4.
Select a message or messages and click Move in the Action Bar.
Fields
The table below describes the fields on the Move Message page.
F i e ld
Descript ion
Messages to Move
This section displays a list of the messages that are moved to the destination folder.
Select a Folder
Select a Personal
destination
folder
©
Select a personal folder from the drop-down list. This is the folder where
the messages are stored. Click Submit. The messages are removed
from the old folder after they have been moved to the new folder.
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Add Folder
Overview
Personal folders can be created to help organize messages. Personal folders are only for storing
messages, messages received always appear in the Inbox folder first and messages sent always
appear in the Sent folder first. Once a message appears, it can be moved into a personal folder.
Find this page
Follow these steps to open the Add Folder page.
1.
Click Communication from the Course Menu.
2.
Click Messages.
3.
Click Add Folder from the Action Bar.
Fields
Enter the name of the new personal folder in the Name field and click Submit to create the folder.
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Tools
Overview
Tools appear throughout the Blackboard Academic Suite. Users can access tools from inside a
Course or from a tab. The Instructor determines which Tools are available in the Course. The
System Administrator selects the Tools that are available from tabs.
In this section
This section includes the following topics.
©
T op i c
Descript ion
Announcements
Messages for Courses and system-wide announcements.
Digital Drop box
Send files to the Instructor.
Edit Your Homepage
Edit the information on your User Homepage.
Personal Information
Manage personal data and privacy settings.
Calendar
Manage events for Courses, personal events, and system-wide
events.
View Grades
Check Grades for a Course.
Tasks
Organizing tasks, defining task priorities, and tracking task status.
The Electric
Blackboard®
Discusses The Electric Blackboard® tool and how it is used to save
notes for a particular Course.
Address Book
Save contact information.
User Directory
List and contact users via email.
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Announcements
Overview
Users can view important messages from Instructors on the Announcements page.
Announcements are organized and displayed by:
•
current date
•
last seven days
•
last thirty days
•
view all Course announcements
When accessed through a tab, all Announcements of interest to the user appear. These include
Announcements from all Courses the user is enrolled in and system-wide announcements. Users
can sort the Announcements by category or post date.
Use the drop-down menu to select a view or click on the tabs to view Announcements for a
specific period of time. The default is View Last 7 Days.
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Digital Drop Box
Overview
The Digital Drop Box enables Users to exchange files with the Instructor.
Note: The Collaboration Tools topic includes information on the Collaboration
Tool features. A file added to the Drop Box will not appear to the Instructor until it
has been sent. Once a file has been sent to the Instructor, it cannot be removed
from the Drop Box.
Find this page
Follow the steps below to open the Digital Drop Box page.
1.
Open a Course.
2.
Click Tools on the Course Menu or Organization Menu.
3.
Select Digital Drop Box.
Functions
The following functions are available from the Digital Drop box page.
F un ct io n
Descript ion
Add File
Upload files to the Drop Box.
Send File
Send a file to the Instructor.
Remove
Remove a file from the Drop Box.
Time stamps
The following date and time information is included in files:
•
Files sent to the Instructor show the date and time submitted.
•
Files that are added to the Drop Box but not sent show the date and time posted.
•
Files sent from the Instructor show the date and time received.
Note: The date and time displayed in each instance is not the date and time on
the user’s machine, rather, it is the date and time on the Blackboard Academic
Suite server.
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Add File to the Digital Drop Box
Overview
Files are added to the Digital Drop Box from the Add File page. A file is not automatically sent to
the Instructor if it is placed in the Drop Box through the Add File option. Files must be sent
through the Send File option.
Files that are added to the Drop Box but not sent show the date and time posted. Once the file is
sent to the Instructor it shows the date and time submitted.
Find this page
Follow the steps below to open the Add File page.
1.
Open a Course.
2.
Click Tools on the Course Menu.
3.
Select Digital Drop Box.
4.
Click Add File.
Fields
The table below details the fields on the Add File page.
F i e ld
Descript ion
File Information
©
Title
Enter the title of the file.
File
Click Browse to locate a file or enter the exact path.
Comments
Enter any comments related to the file. These comments appear beneath the
title on the Drop Box page.
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Send File from the Digital Drop Box
Overview
Users can select a file already in the Digital Drop Box to send to the Instructor. Users may also
select a file not in the Digital Drop Box on the Send File page. A file sent to the Instructor that is
not in the User's Drop Box is added to the User’s Drop Box when it is sent.
Files that are added to the Drop Box but not sent show the date and time posted. Once the file is
sent to the Instructor it shows the date and time submitted.
Find this page
Follow the steps below to open the Send File page.
1.
Open a Course.
2.
Click Tools on the Course Menu.
3.
Select Digital Drop Box.
4.
Click Send File.
Fields
The table below details the fields on this page.
F i e ld
Descript ion
File Information
©
Select File
Click the drop-down arrow and select a file to send.
Title
Enter the title of the file.
File
Click Browse to upload a file and send it to the Instructor.
Comments
Enter any comments about the file. These comments appear beneath the title.
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Edit Your Homepage
Overview
Every enrolled User has a Homepage where they can post information about themselves. The
Edit Your Homepage screen allows users to edit their homepages. The homepage is blank until
the user edits the page.
To view a Homepage for a user in the Course go to the Roster, located in the Communication
Center. When an individual is selected from the Roster their Homepage appears.
Find this page
Follow the steps below to open the Edit Your Homepage page.
1.
Open a Course.
2.
Click Tools on the Course Menu.
3.
Click Edit Your Homepage.
Fields
The table below details the fields on this page.
F i e ld
Descript ion
Homepage Information
Intro Message
Enter the introductory message that users see when viewing the
homepage.
Personal
Information
Enter any personal information that appears when the homepage is
accessed.
Upload a Picture
Current Image
The current image is displayed.
New Image
Click Browse to upload a new image.
Remove this
Image
Select the checkbox to remove the existing image or any new image.
Favorite Web Sites
©
Site 1 Title
Enter the site title.
Site 1 URL
Enter the site URL. When adding a URL, do so as
http://www.blackboard.com, not www.blackboard.com or blackboard.com
Description
Enter the site description.
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Personal Information
Overview
Users manage personal data and privacy settings from the Personal Information page.
Changes to Personal Information are reflected system wide. The following functions are
available to users:
•
edit their account profile
•
change their password
•
identify a CD-ROM drive
•
define privacy settings
•
enable the Text Box Editor
Functions
The following functions are available from the Personal Information page.
©
F un ct io n
Descript ion
Edit Personal Information
Edit personal information as it is displayed to other users.
Change Password
Change your account password.
Set CD-ROM Drive
Set the CD-ROM drive to access content.
Set Privacy Options
Set the options to display personal information.
Set Text Box Editor Options
Set the options to enable or disable the Text Box Editor.
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Edit Personal Information
Overview
The information that appears in an account profile can be modified on the Edit Personal
Information page. Changes made on the Edit Personal Information page are reflected throughout
the Blackboard Academic Suite. For example, if the user changes their first name, the new first
name appears in all Courses they are enrolled in.
Find this page
Select Edit Personal Information from the Personal Information page.
Fields
The table below details the entry fields on the Edit Personal Information page.
F i e ld
Descript ion
Personal Information
First Name [r]
Edit the first name.
Middle Name
Edit the middle name.
Last Name [r]
Edit last name.
Email [r]
Edit email address.
User ID
Edit User ID as defined by the Institution.
Other Information
©
Gender
Edit gender.
Birthdate
Select birthday by clicking on the drop-down arrow and selecting date
values.
Education
Level
Edit education level.
Company
Edit company.
Job Title
Edit job title.
Department
Edit department.
Street 1
Edit address.
Street 2
Edit any additional address information.
City
Edit city.
State/Province
Edit state or province.
Zip/Postal
Code
Edit ZIP code or postal code.
Country
Edit country.
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User Manual
F i e ld
Descript ion
Web Site
Edit the URL of the user’s personal Web site. When adding a URL, do so
as http://www.blackboard.com, not www.blackboard.com or
blackboard.com
Home Phone
Edit the home phone number of the user. The phone number displays
exactly as entered.
Work Phone
Edit the work phone number of the user. The phone number displays
exactly as entered.
Work Fax
Edit the fax number of the user. The fax number displays exactly as
entered.
Mobile Phone
Edit the mobile phone of the user. The phone number displays exactly as
entered.
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Change Password
Overview
Account passwords can be changed from the Change Password page. Due to security, it
is recommended that users do not use common personal information as their password,
such as their name or nickname. It is recommended that users change their passwords
periodically to ensure security.
Find this page
Select Change Password from the Personal Information page.
Fields
The table below details the fields on the Change Password page.
F i e ld
Descript ion
Reset Password
©
Password [r]
Enter a new password for the account. The password must be at least one
character and contain no spaces.
Verify
Password [r]
Enter the password again to ensure accuracy.
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Set CD-ROM Drive
Overview
The CD-ROM drive must be identified to the Blackboard Academic Suite before External
Content files can be accessed. Users must set the CD-ROM drive each time they want
to upload files from a CD.
Note: A default value for the CD-ROM Drive will appear when this page is
opened, but the user must select Submit to set the CD-ROM Drive. If Submit is
not selected, then the value is null and a CD-ROM Drive is not set.
Find this page
Select Set CD-ROM Drive from the Personal Information page.
Fields
The table below details the fields on the Set CD-ROM Drive page.
F i e ld
Descript ion
CD-ROM Drive Information
©
CD-ROM (for PC)
Click the drop-down arrow and select the drive letter that maps to the
drive.
CD-ROM (for
MAC)
Enter the CD-ROM drive location.
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Set Privacy Options
Overview
The Set Privacy Options page allows users to choose the information they would like to make
publicly available. This information appears in Rosters and Group pages. Users may also select
to make this information available in the User Directory. If an email address is not made available
it does not appear in the Roster, Group pages, User Directory, the Collaboration Tool or in any
other part of the application.
Find this page
Select Set Privacy Options from the Personal Information page.
Fields
The table below details the fields on the Set Privacy Options page.
F i e ld
Descript ion
Contact Information
Email address
Select this check box to make the email
address visible to other users.
Address (Street, City, State, Zip,
Country)
Select this check box to make address
information visible to other users.
Work Information (Company, Job Title,
Work Phone, Work Fax)
Select this check box to make work information
visible to other users.
Additional Contact Information (Home
Phone, Mobile Phone, Web Site)
Select this check box to make additional
contact information visible to other users.
User Directory Status
List my information in the user directory
©
Select this check box to list your profile
information visible to other users.
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Set Text Box Editor Options
Overview
The Text Box Editor allows users to create content through a simple editor If this feature
is enabled, users have additional features available to them when entering content in
many text boxes throughout the Blackboard Academic Suite. See the Text Box Editors
topic for additional information.
Note: The Text Box editor is only available to Windows Operating System users
with Internet Explorer Version 5.x or a later. System Administrators also have the
option of turning off the Text Box editor, Spell Check, Web EQ and MathML for all
users. Users without the Text Box Editor have access to alternate Text Box
Options.
Find this page
Select Set Text Box Editor Options from the Personal Information page.
Fields
Select Enable to turn on the Text Box Editor.
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Calendar
Overview
The Calendar tool allows users to view events by day, week, month, or year. Upcoming and past
events can be viewed and organized into categories.
When the Calendar is accessed through a tab users view all items on their Calendar and have
the options to add and modify personal events. When the Calendar is accessed through a Course
only those calendar items that relate to the specific Course appear.
Find this page
Follow the steps below to open the Calendar page.
1.
Open a Course.
2.
Click Tools on the Course Menu.
3.
OR
4.
Select Calendar.
Select Calendar from a tab.
Functions
To use the functions available on the Calendar page, follow the table below.
©
To . . .
click . . .
view events for a
specific date and time
Quick Jump. The Quick Jump page opens. Select a date and time
and the Calendar immediately displays events for that time.
create an event and
add it to the calendar
Add Event to open the Add Event page.
remove an event
Remove to remove an event from the Calendar page. This action
is irreversible.
Only events created by the user can be removed. Events created
by an Instructor or System Administrator cannot be changed.
view events by day,
week, or month
on the tab to view events for the current day, current week, or
current month.
view previous or future
events
the right arrow to view future events or the left arrow to view
previous events.
view event details
on an event to view details.
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Quick Jump
Overview
The Quick Jump page allows users to quickly view a portion of the Calendar. Quick Jump is
useful when looking for events planned months in advance of the current date.
Find this page
Follow the steps below to open the Quick Jump page.
1.
Open a Course.
2.
Click Course Tools on the Course Menu.
3.
Select Calendar.
4.
Click Quick Jump. OR
5.
Select Calendar from a tab.
6.
Select Quick Jump.
Fields
The table below details the fields on the Quick Jump page.
F i e ld
Descript ion
Calendar Quick Jump
©
Please select the date
you wish to access
Select the calendar date. Click the first down arrow to select a
month. Click the next down arrow to select a day and click the
last down arrow to select a year. The Calendar page appears
with the entered date.
Please choose the type
of view you wish to
access the specified
date
Click on an option to indicate the type of Calendar view: Month,
Week, or Day.
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Add or Modify Calendar Event
Overview
When the Calendar is accessed through a tab users have the options to add and modify personal
events. Events may be added through the Add Calendar Event page and modified through the
Modify Calendar Event page. These pages have the same fields. The Add Calendar Event page
opens with empty fields and the Modify Calendar Event page opens an existing event.
Note: Only events created by the user can be modified. Events created by an
Instructor or System Administrator cannot be changed by the user.
Find this page
Follow the steps below to find the Add Calendar Event page.
1.
Click Calendar from a tab.
2.
Click Add Event or Modify next to an existing event.
Fields
The table below details the fields on the Add Calendar Event page and Modify Calendar Event
page.
F i e ld
Descript ion
Event Information
Event Title
Enter the title of the event. This title appears on the Calendar page at the date
and time indicated on the Event Time fields.
Description
Enter a description of the event.
Event Time
©
Event Date
Click the drop-down arrow and select date values or click the icon to select a
date from the calendar interface.
Start Time
Click the drop-down arrow and select time values.
End Time
Click the drop-down arrow and select time values.
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View Grades
Overview
The My Grades page lists each user’s Courses. Users then select a Course to access a Grade
report.
Users can check their Grades within a Course by accessing the View Grades page through the
Course Menu or Organization Menu.
The View Grades page includes information on the following:
•
The user’s average Assessment Grade.
•
The total number of points the user has accumulated.
•
Details about each Assessment.
•
Information about the class average on each Assessment.
•
Grade weighting. This is the relative importance of the item when determining a final
Grade.
•
Information on the Grades for multiple attempts (where multiple attempts are available
for an Assessment)
Find this page
Follow the steps below to open the View Grades page.
1.
Open a Course.
2.
Click Tools on the Course Menu or Organization Menu.
3.
OR
1.
©
Select View Grades.
Select View Grades from a tab.
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Tasks
Overview
The Tasks page organizes projects (referred to as Tasks), defines task priority, and tracks task
status. Instructors or Leaders can post tasks to users participating in their Course.
From the Tools Box users can view all of their tasks, including those from the Courses they are
participating in, tasks posted by the System Administrator and their personal tasks. Users can
create their own tasks and post them to the Tasks page. When Tasks is accessed through the
Course Menu users view Tasks for that specific Course.
Find this page
Follow the steps below to open the Tasks page.
1.
Open a Course.
2.
Click Tools on the Course Menu.
3.
OR
Select Tasks.
1.
Select Tasks from a tab.
Functions
The table below details the functions available on the Tasks page.
To . . .
click . . .
sort the list of tasks
the drop-down arrow and select a task category. Categories include:
All Tasks
My Tasks
Tasks by Course
add or modify a task
Add Task or Modify to access the Add Task or Modify Task page
for a particular task.
remove a task
Remove to remove a task. A box appears asking to verify that a task
should be removed. This action is irreversible.
view the details of a
particular task
the task to view details.
View task details
Click on a task from the Tasks page to view Course task details. The task details display:
©
•
the task name
•
the due date
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©
•
the task priority
•
the task status
•
a description of the task
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Add / Modify Task
Overview
The Add or Modify Task pages allow users to create and modify personal tasks. These pages
function in a similar manner. The Add Task page opens with empty fields and the Modify Task
page opens an existing Task.
Find this page
Follow the steps below to find the Add Task or Modify Task page.
1.
Click Tasks in the Tools box.
2.
Click Add Task or Modify.
Fields
The table below details the fields on the Add Task page.
F i e ld
Descript ion
Task Information
Task Title
Enter the title of the task.
Description
Enter a description of the task.
Due Date
Select the date the task is due from the drop-down list. Click the drop-down
arrow and select date values or click the icon to select a date from the
calendar interface.
Task Options
©
Priority
Select a priority. The options are:
Low (task appears with a blue arrow pointed down)
Normal
High (task appears with a red arrow pointed up)
The selected priority appears on the Tasks page.
Status
Select a status. The options are:
Not started
In progress
Completed
The selected status appears on the Tasks page.
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The Electric Blackboard®
Overview
The Electric Blackboard® allows users to save notes for a particular Course within the Course.
Users can write notes on The Electric Blackboard®, save them, and then return later to add to
and review them.
Find this tool
Follow the steps below to open The Electric Blackboard®.
©
1.
Open a Course.
2.
Click Tools on the Course Menu.
3.
Select The Electric Blackboard.
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Address Book
Overview
Users can store contact information in the Address Book. The Address Book is empty until the
user enters contacts. Users must enter a profile for anyone they wish to add to their address
book, even if the contact is a Blackboard Academic Suite user.
Find this page
Follow the steps below to open the Address Book.
1.
Open a Course.
2.
Click Tools on the Course Menu.
3.
Select Address Book. OR
4.
Click Address Book from a tab.
Search Fields
The Address Book contains a search function at the top of the page. Users may search using
different variables selected from the search tabs.
Functions
The table below details the functions available on the Address Book page.
©
To . . .
click . . .
create a contact and add it to the Address
Book
Add Contact. The Add Contact page
appears.
modify a contact
Modify for a contact.
remove a contact
Remove for a contact. This action is
irreversible.
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Add or Modify Contact
Overview
Users create contact profiles for their Address Book from the Add Contact page. Profiles can be
created for any contact, including contacts outside of the Institution, from the Add Contact page.
The Modify Contact page contains the same fields as the Add contact page and allows the user
to edit a profile.
Find this page
Follow the steps below to open the Add Contact page.
1.
Open a Course.
2.
Click Tools on the Course Menu.
3.
Select Address Book.
4.
Click Add Contact. OR
1.
Click Address Book from a tab.
2. Click Add Contact.
To modify a contact, find the user profile and click Modify next to their name.
Fields
The table below details the fields on the Add or Modify Contact page.
F i e ld
Descript ion
Personal Information
First Name [r]
Enter the contact’s first name.
Last Name [r]
Enter the contact’s last name.
Email
Enter the contact’s email address.
Other Information
©
Company
Enter the contact’s company.
Job Title
Enter the contact’s job title.
Address
Enter the contact’s address.
Address
(cont.)
Enter any additional address information.
City
Enter the contact’s city.
State/Province
Enter the contact’s state or province.
Zip/Postal
Code
Enter the contact’s ZIP code or postal code.
Country
Enter the contact’s country.
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F i e ld
Descript ion
Web Site
Enter the URL of the contact’s personal Web site. When adding a URL, do
so as http://www.blackboard.com, not www.blackboard.com or
blackboard.com
Home Phone
Enter the home phone number of the contact. The phone number displays
exactly as entered.
Work Phone
Enter the work phone number of the contact. The phone number displays
exactly as entered.
Work Fax
Enter the fax number of the contact. The fax number displays exactly as
entered.
Mobile Phone
Enter the mobile phone of the contact. The phone number displays exactly
as entered.
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User Directory
Overview
The User Directory lists users. A search function at the top of the page creates a list of users.
Click on a listed user’s email address to send an email.
Users only appear in the User Directory if they indicate that they wish to be included on the Set
Privacy Options page.
Find this page
To open the User Directory, click User Directory from a tab.
Search Functions
The User Directory contains a search function at the top of the page. Users can search using
different variables selected from the search tabs.
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Part Three: Portal Features
Part Three Contents
Part Three: Portal features cover the basic tabs and modules that come with the Blackboard
Academic Suite as well as the more sophisticated features included with the Blackboard
Community System. This part includes the following sections:
©
•
Tabs and Modules
•
The Community Tab and Organizations
•
eMarketplace and MyAccounts
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Tabs and Modules
Overview
There are two core tabs in the Blackboard Academic Suite; the My Institution tab and the Courses
tab. The Blackboard Community System includes the My Institution tab, the Community tab, the
Services tab, and the ability to add custom tabs. Tabs are defined by the System Administrator.
Users have some control over the appearance and content of modules. Modules are content or
tools that appear in tabs.
In this section
This section contains the following sections:
©
T op i c
F un ct io n
My Institution Tab
View modules, tools, Courses.
Modules
Describes modules that may be added to
tabs.
Customizing Content
Customize the modules that appear on the
My Institution area.
Customize Tab Layout
Customize the color and placement of the
modules on the My Institution area.
Editing, Minimizing and Removing Content
Edit, minimize, and remove modules from the
My Institution area.
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My Institution Tab
Overview
The My Institution tab contains tools and content. Several modules include content pulled from
Courses specific to each user. Note that the System Administrator can rename tabs.
While users can choose which modules appear, the Administrator may restrict or require
modules.
In some instances, users may have access to several tabs that contain modules. These
additional tabs include the same features for customizing the content and layout of modules.
Customization
Users can customize the content and layout of the My Institution tab. After customization, the My
Institution area displays the desired settings when a User logs in again.
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Modules
Overview
Modules are packets of content that appear on tabs. Modules allow users to view information
from such as events, announcements, and a list of their Courses. Administrators can also present
more advanced modules, such as news channels or tools using the Blackboard Community
System.
Module Types
The following table describes the different types of modules that may be found in the Blackboard
Academic Suite.
M od u le
Descript ion
Basic Modules
Basic modules pull information from the Blackboard Academic Suite. For example, the My
Calendar module includes events on the user’s Calendar for a particular day and links to their
My Calendar page.
Advanced Modules
©
Channel
Module
Channel modules stream content from an outside source into a module. The
module content is updated at intervals. Examples of Channel modules
include weather modules and news modules.
URL Module
URL modules display Web page content. The URL of the Web page is
entered by clicking the link.
Opinion Poll
Module
Opinion Poll modules ask a question and give users a chance to enter a full
response in a text box. The module also displays some of the recent
responses to the module.
Multiple
Choice Poll
Module
Multiple Choice Poll modules present a question with multiple answers.
Users see the question as well as options for selecting one of the answers.
After users select an answer, they see the results of the poll to date within
the module. The only way to see the results of a poll is to vote.
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What's New? Module
About the What's New? Module
The What's New? Blackboard Community System module reports on additions and changes to
Course content. The What's New? module displays the number of new items for each content
type and links to a details page for each Course. The module displays items going back 7 days.
The content types that are reported in the module are:
•
Assessments
•
Assignments
•
Content
The What's New? module reports content that is made available to the entire Course. Adaptive
Release Content that becomes available to an individual user after certain criteria are met is not
reported in the What's New? module.
The What's New? module reports changes once a day. Users see updates the first time they log
in for the day. Any changes made after the user logs in are not displayed in the What's New?
module until the next day unless the user clicks Refresh.
Users only see updates for a Course if the Course is available and the user is a participant in the
Course.
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Delegated Module Admin
Overview
Administrators may give a user administrator privileges for one or more modules. If a user has
administrator privileges for a module a Module Admin button appears at the top of the tab. Click
Module Admin to open the Delegated Module Admin page.
Functions
Select Content to modify the content within a module, such as the links or HTML it includes.
Select Properties to modify the title, description, and availability of the module.
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Customize Tab Content
Overview
Users can customize the modules that appear on some tabs.
Note: The Modules topic contains Information about the types of modules
available.
Find this page
Follow the steps below to open the Tab Content page.
1.
Open the My Institution tab or another tab with modules.
2.
Click Content on the upper right hand corner.
Select Modules
Check the boxes next to those modules to appear on the tab. Click Submit. Modules
with a red check are required and cannot be changed.
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Customize Tab Layout
Overview
Users can customize the color and placement of the modules.
Find this page
Follow the steps below to open the Customize Layout page:
1.
Open the My Institution tab or another module tab.
2.
Click Layout on the upper right hand corner.
Function
The table below describes the functions available on the Customize Layout page.
©
T o…
c lick…
change where the modules
appear on the tab
the arrows to move them up and down on the page or
move them from one panel to another.
remove a module from the
page
the remove icon. Modules with an asterisk next to them (*)
are required and cannot be deleted.
change the appearance of the
modules
a theme to choose a color and style for the modules.
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Editing, Minimizing and Removing Content
Overview
Users can edit, minimize, and remove modules from a tab area unless the module is required.
Editing content
Click the Pencil icon located at the top of each module to edit the content of that specific
module.
Minimizing
Click the minus (-) button located at the top of each module to minimize a module.
Removing
Click the remove icon (x) located at the top of each module to remove the module. Click Remove
and a confirmation receipt appears when the process is completed. Modules that do not have a
remove icon are required and cannot be removed.
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The Community Tab and Organizations
Overview
The Community tab provides access to Organizations and system-wide discussion boards.
Note: The Community tab is only available with Blackboard Community System.
In this section
This section includes information on the following topics.
©
T op i c
Descript ion
Organizations
Describes Organizations.
Community Discussion
Boards
Communicate with fellow Organization members and
classmates through discussion boards.
Create Community
Discussion Boards
Create a Discussion Board and add it to the Community Tab.
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Organizations
Overview
Organizations are online environments for clubs or groups at the Institution. Organizations have
the same features for presenting information and communicating with other users that are found
in Courses.
Note: Organizations are a feature included with the Blackboard Community
System. Organizations may not be available at all Institutions.
Organization List
The Organization List, located in the Community tab, provides users with a listing of all the
Organizations in which they participate. Any user can serve as the manager of an Organization.
Create an Organization
Users can send a request to the System Administrator to add an Organization. Note that the
System Administrator may not allow any user to request an Organization.
Click Request and an email message to the System Administrator appears. Enter the name of
the Organization to add to the current listing and provide a brief description of the Organization.
Click Send.
Organization Catalog
The Organization catalog provides a listing of all the Organizations at the Institution.
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Community Discussion Boards
Overview
Community Discussion Boards appear on the Community Tab. Community Discussion Boards
function the same as Discussion Boards in Courses.
For more information see Discussion Board.
Functions
The table below details the functions available from the Community Discussion Boards.
©
To . . .
C l ic k . . .
access a Discussion
Board
the Discussion Board link.
create a new Discussion
Board
Create. The Create Discussion Board page appears. This option
is made available by the System Administrator.
See Create Community Discussion Boards for more information.
choose the Discussion
Boards to view
the pencil icon in the Discussion Boards header.
A page listing all available Discussion Boards appears. Select the
desired Discussion Boards and click Submit.
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Create Community Discussion Boards
Overview
This function allows users to create Discussion Boards for the Community tab. This is
done through the Discussion Board Creation module.
Note: The Administrator may allow users to email Discussion Board requests
instead of making the creation option available. In this case, a Click here to
send a request email link appears in the Discussion Board module. Select the
link to send an email request.
Find this page
1.
Open the Community tab.
2.
Click Create in the Discussion Board module.
Fields
The table below details the fields on the Create Discussion Board page.
F i e ld
Descript ion
Board Information
Name
Enter the Discussion Board name.
Description
Enter a description.
Board Options
Select
Icons
©
Click the drop-down menu to select an icon associated with the Discussion
Board.
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eMarketplace and MyAccounts
Overview
This section covers the features for purchasing products from the eMarketplace and managing a
Campus Card through MyAccounts.
In this section
This section includes the following topics.
©
T op i c
Descript ion
Purchase an Item from the eMarketplace
Describes the process for buying goods and
services.
MyAccounts Module
Introduces the MyAccounts module.
Deposit Funds into an Account
Explains how to add money to a Campus
Card.
Deposit Funds into Another User's Account
Explains how to add money to another user's
Campus Card.
View Account Statements
Describes how to view a Campus Card
account statement.
View Balance and Transaction History
Describes how to view the balance and
transaction history of a Campus Card
account.
Report Lost or Stolen Cards
Explains how to report a missing Campus
Card.
Suspend a Card
Explains how to suspend use of a Campus
Card.
Email Notifications
Describes how to automatically send notices
based on account status.
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Purchase an Item from the eMarketplace
Purchasing Items and Services
Each available item in the eMarketplace has an Add to Cart button. Some items also require the
user to enter additional information. For example, the user may need to enter a size and color if
purchasing a t-shirt from the store. When a user decides to purchase a product, they must first
enter any required information and then click the “Add to Cart” button. The item is then added to
the Shopping Cart, an abbreviated version of which is displayed in the left menu column of the
eMarketplace.
When the user has selected all of the items they wish to purchase, the user must click the
Checkout button in the menu column Shopping Cart. This will direct the user to the full Shopping
Cart page. On this page, the user can update the quantities of each item, remove items from the
cart, continue shopping, or proceed to the Checkout screen. The user enters their billing
information on the Checkout page. Once Checkout is completed, the user may view and confirm
their order details one last time on the Order Confirmation page, which also includes the sales
tax. Once the final confirmation takes place, a pre-authorization transaction is initiated. If the
user’s credit card or Campus Card account has sufficient funds for the transaction, the order is
placed and the user receives a confirmation e-mail for the order and awaits fulfillment from the
Vendor.
Purchase an Item
Follow the steps below to purchase an item from the eMarketplace.
©
1.
Open the eMarketplace Tab.
2.
Browse for an item to purchase.
3.
Some items require input. If there are instructions for input, such as specifying a size or
color, enter that information in the provided field.
4.
Click Add to Cart. The item now appears in the shopping cart.
5.
Click Checkout from the Shopping Cart tool that appears on the left of the page. To
return to the eMarketplace before making a purchase, click Continue Shopping.
6.
Review the contents of the Shopping Cart, make any changes and click Proceed to
Checkout.
7.
Complete the Billing Information and Payment Information.
8.
Click Submit.
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MyAccounts Module
About the MyAccounts Module
The MyAccounts module can provide any of the following account functions, if enabled by the
either the Community System or Card Office Administrator and enabled by user:
•
View Account Balances: This function displays the balances of each card account
directly on the MyAccounts module. It provides a quick way for users to check their
account balances. As with all account functions, users can disable this feature to
prevent anyone from viewing their account balances.
•
View Transaction History: Allows end users to view their past card transactions,
including both debits and deposits. Depending on the length of time designated in the
Blackboard Transaction System for storage of transaction information prior to
archiving, this section can show anywhere from a few days to a few months worth of
transactions. Users can filter transactions by various criteria, including date range and
account.
•
View Account Statements: Allows end users to view and print Reg-E Formatted
statements. These statements may not be fully compliant with Regulation E, which
governs the implementation of statements for online financial transactions, but they
do contain all of the information required by this regulation.
•
Deposit Funds: Allows end users to deposit funds directly into card accounts in the
Transaction System.
•
Report Lost or Stolen Card: This account function is available only with the
Blackboard Transaction System – UNIX Edition. If available, this feature allows users
to report their card lost or stolen, placing a freeze on any usage of the card. Users
must contact their Card Office to obtain and activate a new card.
•
Suspend Card: This account function is available to both Unix and Windows editions
of the Blackboard Transaction System. It allows users to temporarily suspend usage
of their card, if for example, they are unable to locate their card but believe they will
find it. Since there is generally a fee associated with obtaining a new campus card,
this feature is commonly used to give the user time to locate their card without risking
fraudulent usage of the lost card.
•
E-mail Notifications: This function allows users to request e-mail notifications when a
new account statement is available or when each of their account balances drop
below certain levels.
About the Guest Deposit Module
The Guest Deposit module contains three form fields: First Name, Last Name, and one other
identifier field. The third identifier field is determined by the Administrator. This setting allows the
administrator to select a value, such as the Card Number or Student ID, which the system should
use to identify the account into which a guest deposit should be made. If Student ID is selected,
for example, the depositor must enter the account user’s First Name, Last Name, and Student ID,
in the Guest Deposit Module before proceeding with the deposit.
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Upon submitting the form fields in the Guest Deposit Module, the user’s account information is
retrieved and the depositor is directed to the Guest Deposit page. On this page, the depositor
selects the user’s account into which the deposit should be made and enters the billing
information and the amount of the deposit to be made into the account. Currently, only credit
cards are accepted as payment methods for a deposit into a card account. If the credit card
transaction is authorized, funds are automatically transferred.
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Deposit Funds Into an Account
About depositing funds
The MyAccounts feature allows users to easily deposit funds into their account using a
credit card.
Deposit funds into your account
Follow the steps below to deposit funds into your account:
1.
Navigate to the tab with the MyAccounts Module.
2.
Select Deposit Funds. The Deposit Funds page appears.
3.
In Section 1, most of the user information is auto-populated. Verify that this is the correct
information for the cardholder, and then click the Account drop-down list to select the
account in which to deposit funds.
4.
Complete Section 2 with all of the credit card information.
5.
Specify the amount you would like to add in Section 3, Deposit Amount. Dollars and
cents may be entered in this field.
6.
Click Submit.
7.
A message appears stating that a convenience fee will be charged to add funds to the
account may appear. Click OK to proceed.
Note: The user may click Cancel when the convenience fee alert message
appears. This will stop the transaction and return the user to the Deposit Funds
page.
©
8.
A confirmation receipt page appears when the transaction is complete. Click OK on the
receipt page.
9.
The user receives an email from the system confirming the transaction.
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Deposit Funds Into Another Users Account
About depositing funds
The MyAccounts feature allows other system users and Guests to deposit funds into other user’s
account. For example, parents may deposit funds into a Student’s account; or a student may
deposit funds into another student’s account.
Note: The Administrator must make the Guest Deposit module available.
Deposit funds into another user’s account
Follow the steps below to deposit funds into another user’s account:
1.
Navigate to the tab with the Guest Deposit Module.
2.
Complete the required fields in the Guest Deposit module and click Deposit Funds. The
Deposit Funds page appears.
3.
In Section 1, the user’s information is listed. Click the Account drop-down list to select
the account in which to deposit funds.
4.
Complete Section 2 with all of your credit card information.
5.
Specify the amount you would like to add in Section 3, Deposit Amount. Dollars and
cents may be entered in this field.
6.
Click Submit.
7.
A message appears stating that a convenience fee will be charged to add funds to the
account. Click OK to proceed.
Note: The user may click Cancel when the convenience fee alert message
appears. This will stop the transaction and return the user to the Deposit Funds
page.
©
8.
A confirmation receipt page appears when the transaction is complete. Click OK on the
receipt page.
9.
The user and the person who made the deposit receive an email from the system
confirming the transaction.
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View Account Statements
About account statements
Users may view and print account statements for MyAccounts. These statements are Reg-E
Formatted, meaning they contain certain information mandated by the Federal Reserve.
View and print account statements
Follow the steps below to view and print account statements:
©
1.
Navigate to the tab with the MyAccounts Module.
2.
Under Account Statements select the statement you wish to review using the dropdown menu and click Go. The statement appears.
3.
Select Print Statement at the top of the page to print this statement.
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View Balance and Transaction History
About account statements
Users may view their current balance and view all transactions associated with the account. They
may also filter the transactions they view to view items by date range or account.
View transaction history
Follow the steps below to view account transaction history:
©
1.
Navigate to the tab with the Online Card Office Module.
2.
Select Transaction History in the module. The Transaction History page appears. All
transactions for the past thirty days are automatically displayed.
3.
To view transactions during a different date range, select an option from the Filter by
Date Range drop-down list and click Go.
4.
To view transactions for a specific account, select an option in the Filter by Account
drop-down list and click Go.
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Report Lost or Stolen Cards
About Lost or stolen cards
If a card is lost or stolen it should be reported through the system. When a card is
reported lost or stolen it is cancelled and all activity on the card is frozen until a new card
is issued.
Note: Reporting a card lost or stolen does not automatically result in a
replacement request for a new card. This must be taken care of offline with the
campus card office. A charge for issuing a new card may apply.
Report lost or stolen cards
Follow the steps below to report a lost or stolen card:
©
1.
Navigate to the tab with the MyAccounts Module.
2.
Select Report Lost or Stolen Card. A confirmation page appears.
3.
The confirmation page states “Are you sure you want to report this card lost or stolen?”
Click Yes. The card is deactivated.
4.
A receipt confirmation page appears.
5.
The user receives an email from the system confirming that the card has been
deactivated.
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Suspend a Card
About suspending a card
Suspending a card freezes all card transactions without canceling the account. This
option may be used is a user misplaces the card and they would like to freeze
transactions on it until it is found. Note that suspending a card does not prevent deposits
from being made to the account.
Note: Once a card is suspended the user must reinstate the card through the
campus card office. Cards may not be unsuspended online.
Suspend a card
Follow the steps below to suspend a card:
©
1.
Navigate to the tab with the MyAccounts Module.
2.
Select Suspend Card. A confirmation page appears.
3.
The confirmation page states “Are you sure you want to suspend activity on this card?”
Click Yes. The card is suspended.
4.
A receipt confirmation page appears.
5.
The user receives an email from the system confirming that the card has been
suspended.
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Email Notifications
About email notifications
Email notifications may be enabled to send notices if the balance is low or that a statement is
available.
Enable email notifications
Follow the steps below to set up email notification:
©
1.
Navigate to the tab with the MyAccounts Module.
2.
Select Email Notifications. The Email Notification page appears.
3.
Select the check box next to Email when a new Account Statement is available to be
notified of new statements.
4.
Select the check box next to Email when an account balance drops below to be
notified of a low balance in an account. Enter the amount in whole dollars (do not include
cents) in the field at the end of this option. An email is sent when the balance of any
account falls below this amount.
5.
Click Submit.
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